Job description Job title Learning and Development Co-ordinator, Adult Services Reports to Learning and Development Lead Co-ordinator, Adult Services Job family Learning and Development Location St George House, Wolverhampton. Ability to work from home post probation. Hours 39 hours Salary £23,809.50 - £26,000 Purpose of the role The Learning & Development Co-ordinator will support the effective delivery of training and development across the adult division. The postholder will co-ordinate training programmes, maintain accurate records, monitor compliance, and provide administrative and quality assurance support to ensure staff receive the learning they need to deliver safe, high-quality social care for the individuals that CareTech support. Roles and responsibilities Schedule, organise, and communicate training sessions (face-to-face and virtual) across regions using systems provided.Liaise with L&D Partners, managers, and staff to ensure maximum attendance and minimise disruption to service delivery.Maintain the L&D calendar/schedule and ensure available to managers in an agreed appropriate time frame.Generate compliance reports for managers, senior leaders, and regulatory bodies.Support audits and inspections by providing accurate and timely evidence of training records.Maintain the Learning Management System (LMS) and ensure accurate input of data.Track attendance and completion of all training programmes.Act as first point of contact for training-related queries from staff and managers.Provide administrative support for internal and external trainers (room bookings, resources, joining instructions, evaluations).Support L&D projects and initiatives, such as apprenticeships, career pathways, or digital learning rollouts.Contribute to the design and improvement of L&D processes and documentation.Carry out, as required, any other reasonable duties required by the learning and development group. Person specification 1. Essential Experience in a co-ordination or administrative role, ideally within learning & development, HR, or social care.Strong organisational skills and time management with the ability to manage multiple priorities.Excellent communication skills, both written and verbal.High level of accuracy and attention to detail.Proficient IT skills, including MS Office and ideally with learning management systems.Understanding of the importance of training in ensuring safe and effective care. 2. Desirable Experience in a social care or regulated environment.Knowledge of CQC/regulatory training requirements.Experience producing compliance reports for senior management.Interest in developing a career within Learning & Development. 3. Values and behaviours Committed to promoting dignity, respect, and independence for those we support.Demonstrates integrity, accountability, and a proactive approach.Works collaboratively with colleagues, trainers, and managers.Champions equality, diversity, and inclusion in all aspects of learning provision. SYS-24424
May 03, 2026
Full time
Job description Job title Learning and Development Co-ordinator, Adult Services Reports to Learning and Development Lead Co-ordinator, Adult Services Job family Learning and Development Location St George House, Wolverhampton. Ability to work from home post probation. Hours 39 hours Salary £23,809.50 - £26,000 Purpose of the role The Learning & Development Co-ordinator will support the effective delivery of training and development across the adult division. The postholder will co-ordinate training programmes, maintain accurate records, monitor compliance, and provide administrative and quality assurance support to ensure staff receive the learning they need to deliver safe, high-quality social care for the individuals that CareTech support. Roles and responsibilities Schedule, organise, and communicate training sessions (face-to-face and virtual) across regions using systems provided.Liaise with L&D Partners, managers, and staff to ensure maximum attendance and minimise disruption to service delivery.Maintain the L&D calendar/schedule and ensure available to managers in an agreed appropriate time frame.Generate compliance reports for managers, senior leaders, and regulatory bodies.Support audits and inspections by providing accurate and timely evidence of training records.Maintain the Learning Management System (LMS) and ensure accurate input of data.Track attendance and completion of all training programmes.Act as first point of contact for training-related queries from staff and managers.Provide administrative support for internal and external trainers (room bookings, resources, joining instructions, evaluations).Support L&D projects and initiatives, such as apprenticeships, career pathways, or digital learning rollouts.Contribute to the design and improvement of L&D processes and documentation.Carry out, as required, any other reasonable duties required by the learning and development group. Person specification 1. Essential Experience in a co-ordination or administrative role, ideally within learning & development, HR, or social care.Strong organisational skills and time management with the ability to manage multiple priorities.Excellent communication skills, both written and verbal.High level of accuracy and attention to detail.Proficient IT skills, including MS Office and ideally with learning management systems.Understanding of the importance of training in ensuring safe and effective care. 2. Desirable Experience in a social care or regulated environment.Knowledge of CQC/regulatory training requirements.Experience producing compliance reports for senior management.Interest in developing a career within Learning & Development. 3. Values and behaviours Committed to promoting dignity, respect, and independence for those we support.Demonstrates integrity, accountability, and a proactive approach.Works collaboratively with colleagues, trainers, and managers.Champions equality, diversity, and inclusion in all aspects of learning provision. SYS-24424
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 03, 2026
Full time
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th Feb 2026 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) Training: Up to 26 Days ( No holidays or appointments will be authorised during first 9 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's,
May 03, 2026
Full time
Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th Feb 2026 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) Training: Up to 26 Days ( No holidays or appointments will be authorised during first 9 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's,
Audit Senior Location: Wolverhampton Hybrid Job Type: Full Time The role A well-regarded mid-tier accountancy firm is looking to appoint an Audit Senior to join its Wolverhampton team. This is a varied role offering exposure to a broad portfolio of clients across multiple sectors, with responsibility for delivering audit assignments from planning through to completion. You'll work closely with Managers and Partners, taking ownership of fieldwork, supporting junior team members, and ensuring audits are delivered efficiently and to a high standard. Key responsibilities Leading audit assignments from planning through to completion Managing on-site and remote fieldwork across a range of clients Acting as a key point of contact for clients during audit engagements Reviewing work prepared by junior staff and providing guidance where needed Preparing statutory accounts alongside audit work Supporting audit planning, risk assessment, and completion processes Ensuring assignments are delivered on time and to required standards Building and maintaining strong client relationships Supporting the development of junior team members About you ACA / ACCA qualified or finalist Strong audit experience within an accountancy practice Confident leading audits or significant sections of engagements Good technical knowledge of auditing standards and financial reporting Strong communication and organisational skills Able to manage multiple deadlines and client priorities Proactive and team-oriented approach The package Competitive salary, dependent on experience Hybrid and flexible working arrangements 25 days annual leave plus bank holidays Clear progression opportunities within a mid-tier firm Supportive and collaborative team environment Ongoing training and development Comprehensive benefits package LHH upholds the highest standards of confidentiality in every interaction. If you'd like to learn more about the opportunity and how it could align with your experience, please apply today or get in touch for a chat.
May 03, 2026
Full time
Audit Senior Location: Wolverhampton Hybrid Job Type: Full Time The role A well-regarded mid-tier accountancy firm is looking to appoint an Audit Senior to join its Wolverhampton team. This is a varied role offering exposure to a broad portfolio of clients across multiple sectors, with responsibility for delivering audit assignments from planning through to completion. You'll work closely with Managers and Partners, taking ownership of fieldwork, supporting junior team members, and ensuring audits are delivered efficiently and to a high standard. Key responsibilities Leading audit assignments from planning through to completion Managing on-site and remote fieldwork across a range of clients Acting as a key point of contact for clients during audit engagements Reviewing work prepared by junior staff and providing guidance where needed Preparing statutory accounts alongside audit work Supporting audit planning, risk assessment, and completion processes Ensuring assignments are delivered on time and to required standards Building and maintaining strong client relationships Supporting the development of junior team members About you ACA / ACCA qualified or finalist Strong audit experience within an accountancy practice Confident leading audits or significant sections of engagements Good technical knowledge of auditing standards and financial reporting Strong communication and organisational skills Able to manage multiple deadlines and client priorities Proactive and team-oriented approach The package Competitive salary, dependent on experience Hybrid and flexible working arrangements 25 days annual leave plus bank holidays Clear progression opportunities within a mid-tier firm Supportive and collaborative team environment Ongoing training and development Comprehensive benefits package LHH upholds the highest standards of confidentiality in every interaction. If you'd like to learn more about the opportunity and how it could align with your experience, please apply today or get in touch for a chat.
Business Development Manager Midlands area - field based Up to £55K per annum DOE + £6k per annum car allowance + strong bonus scheme About the Role Our client is a highly successful mutual operating within the mortgage and savings sector. This is an excellent opportunity for a relationship-focused Business Development Manager to join their sales team. You will develop and maintain relationships with mortgage intermediaries to promote the organisation's mortgage and related products. This role covers the following locations:- LN - Lincoln, LE - Leicester, DE - Derby, NG - Nottingham, NN - Northampton, WS - Walsall, B - Birmingham, OX - Oxford, WV - Wolverhampton, DY - Dudley, CV - Coventry. Due to the field-based nature of the position, candidates should ideally be located in or near LE / CV / NN / DE / NG and hold a full, clean UK driving licence . Their head office is in Surrey, and you will be required to attend the office quarterly, for 2 nights mid-week, for exec meetings and team building. Key Responsibilities: Maintain and develop relationships with existing mortgage intermediaries and packagers across the Midlands & Oxford area to increase both the quantity and quality of enquiries and applications submitted. Build a network of new mortgage intermediaries within the defined geographical area, generating a consistent flow of applications on a monthly basis. Work closely with the Intermediary Desk (New Business Team), Compliance, and Loans Underwriting teams to ensure cases progress smoothly through the application process. Represent the organisation at relevant industry events, including exhibitions, seminars, and awards ceremonies, to promote the brand and its products. Candidate Requirements: Proven business development experience within a mutual organisation or mortgage lender. (Applications from candidates without mortgage-sector sales experience will not be considered.) Full UK driving licence. Residence in or close to LE / CV / NN / DE / NG. What's on Offer? Basic salary up to £55,000 (DOE) £6,000 annual car allowance Generous, performance-based bonus scheme Pension scheme 25 days' holiday Private health scheme Additional employee benefits This is a fantastic opportunity for an experienced business development professional with a background in a mutual or mortgage lender environment.
May 03, 2026
Full time
Business Development Manager Midlands area - field based Up to £55K per annum DOE + £6k per annum car allowance + strong bonus scheme About the Role Our client is a highly successful mutual operating within the mortgage and savings sector. This is an excellent opportunity for a relationship-focused Business Development Manager to join their sales team. You will develop and maintain relationships with mortgage intermediaries to promote the organisation's mortgage and related products. This role covers the following locations:- LN - Lincoln, LE - Leicester, DE - Derby, NG - Nottingham, NN - Northampton, WS - Walsall, B - Birmingham, OX - Oxford, WV - Wolverhampton, DY - Dudley, CV - Coventry. Due to the field-based nature of the position, candidates should ideally be located in or near LE / CV / NN / DE / NG and hold a full, clean UK driving licence . Their head office is in Surrey, and you will be required to attend the office quarterly, for 2 nights mid-week, for exec meetings and team building. Key Responsibilities: Maintain and develop relationships with existing mortgage intermediaries and packagers across the Midlands & Oxford area to increase both the quantity and quality of enquiries and applications submitted. Build a network of new mortgage intermediaries within the defined geographical area, generating a consistent flow of applications on a monthly basis. Work closely with the Intermediary Desk (New Business Team), Compliance, and Loans Underwriting teams to ensure cases progress smoothly through the application process. Represent the organisation at relevant industry events, including exhibitions, seminars, and awards ceremonies, to promote the brand and its products. Candidate Requirements: Proven business development experience within a mutual organisation or mortgage lender. (Applications from candidates without mortgage-sector sales experience will not be considered.) Full UK driving licence. Residence in or close to LE / CV / NN / DE / NG. What's on Offer? Basic salary up to £55,000 (DOE) £6,000 annual car allowance Generous, performance-based bonus scheme Pension scheme 25 days' holiday Private health scheme Additional employee benefits This is a fantastic opportunity for an experienced business development professional with a background in a mutual or mortgage lender environment.
"Winners make a habit of manufacturing their own positive expectations in advance of the event." Brian Tracy. Financial Controller - Manufacturing West Midlands Full-Time Competitive Salary + Benefits Sheridan Maine is proud to be partnering with a growing, well-established manufacturing organisation in the West Midlands to recruit a commercially focused Financial Controller. This is a key opportunity for an experienced finance professional to take ownership of the finance function within a dynamic and evolving business. The Role As Financial Controller, you will play a pivotal role in driving financial performance, improving processes, and supporting strategic decision-making. Working closely with senior leadership, you will oversee all aspects of financial management within a fast-paced manufacturing environment. Your Key Responsibilities as Financial Controller: Lead and manage the finance function, ensuring accurate and timely financial reporting Produce monthly management accounts, forecasts, and budgets Deliver detailed financial analysis to support business growth and profitability Oversee cost accounting, stock control, and margin analysis Manage cash flow, working capital, and financial planning Ensure compliance with statutory requirements and audit processes Improve financial systems, controls, and reporting processes Partner with operational teams to drive efficiency and performance To be considered for this Financial Controller position, you will be/have: Qualified accountant (ACA, ACCA, or CIMA) Proven experience as a Financial Controller or Senior Finance Manager Strong background in manufacturing, production, or engineering Strong stakeholder management and business partnering skills Commercially focused with a hands-on, proactive approach What's on Offer Competitive salary and benefits package Flexible/hybrid work pattern Opportunity to join a growing and established manufacturing business A senior leadership role with influence on strategic decision-making Collaborative and supportive working environment Apply Now If you are an experienced Financial Controller seeking your next role in the West Midlands, please apply today or contact Sheridan Maine for more information.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
May 03, 2026
Full time
"Winners make a habit of manufacturing their own positive expectations in advance of the event." Brian Tracy. Financial Controller - Manufacturing West Midlands Full-Time Competitive Salary + Benefits Sheridan Maine is proud to be partnering with a growing, well-established manufacturing organisation in the West Midlands to recruit a commercially focused Financial Controller. This is a key opportunity for an experienced finance professional to take ownership of the finance function within a dynamic and evolving business. The Role As Financial Controller, you will play a pivotal role in driving financial performance, improving processes, and supporting strategic decision-making. Working closely with senior leadership, you will oversee all aspects of financial management within a fast-paced manufacturing environment. Your Key Responsibilities as Financial Controller: Lead and manage the finance function, ensuring accurate and timely financial reporting Produce monthly management accounts, forecasts, and budgets Deliver detailed financial analysis to support business growth and profitability Oversee cost accounting, stock control, and margin analysis Manage cash flow, working capital, and financial planning Ensure compliance with statutory requirements and audit processes Improve financial systems, controls, and reporting processes Partner with operational teams to drive efficiency and performance To be considered for this Financial Controller position, you will be/have: Qualified accountant (ACA, ACCA, or CIMA) Proven experience as a Financial Controller or Senior Finance Manager Strong background in manufacturing, production, or engineering Strong stakeholder management and business partnering skills Commercially focused with a hands-on, proactive approach What's on Offer Competitive salary and benefits package Flexible/hybrid work pattern Opportunity to join a growing and established manufacturing business A senior leadership role with influence on strategic decision-making Collaborative and supportive working environment Apply Now If you are an experienced Financial Controller seeking your next role in the West Midlands, please apply today or contact Sheridan Maine for more information.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Clinical Deputy Manager Salary: £52,000 per annum + Excellent Benefits Location: Wolverhampton, West Midlands Hours: Full time (Fully supernumerary) Healthcare Clinical is seeking an experienced Clinical Deputy Manager to join a well-established nursing home in Wolverhampton, known for its high-quality nursing, dementia, and residential care. Under new management, we re looking for a dedicated professional committed to clinical excellence and continuous improvement. As the Clinical Deputy Manager, you will benefit from sensational support a dedicated care team, and market leading staffing ratios. Clinical Deputy Benefits: Daily bonus incentive! Comprehensive pension scheme Secure your future with our competitive pension benefits. Structure robust induction On-site clinical training Gain hands-on experience with expert-led training. Ongoing CPD (Continuing Professional Development) Free uniform provided Enjoy 5.6 weeks of well-deserved time off. Free-onsite Parking Clinical Deputy Manager Duties: Oversee clinical care to ensure compliance with NMC and CQC guidelines Lead and manage the care and nursing staff, fostering a supportive leadership environment Collaborate with the Nursing Home Manager to ensure the home runs efficiently in all areas Clinical Deputy Manager Requirements: Proven management experience in a nursing home setting Active NMC Pin Are you an experienced Clinical Deputy Manager looking to advance your career? APPLY NOW to find out more or contact Larissa at Healthcare Clinical Recruitment Ltd today!
May 03, 2026
Full time
Clinical Deputy Manager Salary: £52,000 per annum + Excellent Benefits Location: Wolverhampton, West Midlands Hours: Full time (Fully supernumerary) Healthcare Clinical is seeking an experienced Clinical Deputy Manager to join a well-established nursing home in Wolverhampton, known for its high-quality nursing, dementia, and residential care. Under new management, we re looking for a dedicated professional committed to clinical excellence and continuous improvement. As the Clinical Deputy Manager, you will benefit from sensational support a dedicated care team, and market leading staffing ratios. Clinical Deputy Benefits: Daily bonus incentive! Comprehensive pension scheme Secure your future with our competitive pension benefits. Structure robust induction On-site clinical training Gain hands-on experience with expert-led training. Ongoing CPD (Continuing Professional Development) Free uniform provided Enjoy 5.6 weeks of well-deserved time off. Free-onsite Parking Clinical Deputy Manager Duties: Oversee clinical care to ensure compliance with NMC and CQC guidelines Lead and manage the care and nursing staff, fostering a supportive leadership environment Collaborate with the Nursing Home Manager to ensure the home runs efficiently in all areas Clinical Deputy Manager Requirements: Proven management experience in a nursing home setting Active NMC Pin Are you an experienced Clinical Deputy Manager looking to advance your career? APPLY NOW to find out more or contact Larissa at Healthcare Clinical Recruitment Ltd today!
A well renowned Public Sector organisation are looking to recruit a Procurement Officer to join their established Procurement Team. The Procurement Officer will be responsible for leading purchasing activity for a designated category completing full tender processes from supplier identification, strategy development, award and then contract management. Main Responsibilities of the Procurement Officer Running end to end tender processes Scoping, development and finalisation of tender documentation Assessing and managing contractual risk and recommending the most appropriate procurement strategy Report writing to include statistical returns and data analysis Leading tender evaluation activity Stakeholder liaison, engagement and management Supplier Liaison and management Skills and Experience required of the Procurement Officer Experience in a Public Sector Procurement environment Understanding of Public Contracts Regulations including PA 2023 Experience in Managing tenders and developed Strategy documentation. Benefits Hybrid working model 2 days in the office 3 from home Favourable pension plan Employee Assistance Programme Favourable Holiday entitlement Multiple softer benefits This position would suit a Procurement professional who has worked in Public Sector environments as a Buyer, Senior Buyer, Procurement Officer, Purchasing Officer or Procurement Specialist.
May 03, 2026
Full time
A well renowned Public Sector organisation are looking to recruit a Procurement Officer to join their established Procurement Team. The Procurement Officer will be responsible for leading purchasing activity for a designated category completing full tender processes from supplier identification, strategy development, award and then contract management. Main Responsibilities of the Procurement Officer Running end to end tender processes Scoping, development and finalisation of tender documentation Assessing and managing contractual risk and recommending the most appropriate procurement strategy Report writing to include statistical returns and data analysis Leading tender evaluation activity Stakeholder liaison, engagement and management Supplier Liaison and management Skills and Experience required of the Procurement Officer Experience in a Public Sector Procurement environment Understanding of Public Contracts Regulations including PA 2023 Experience in Managing tenders and developed Strategy documentation. Benefits Hybrid working model 2 days in the office 3 from home Favourable pension plan Employee Assistance Programme Favourable Holiday entitlement Multiple softer benefits This position would suit a Procurement professional who has worked in Public Sector environments as a Buyer, Senior Buyer, Procurement Officer, Purchasing Officer or Procurement Specialist.
You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services based in Wolverhampton, West Midlands. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You'll be at the forefront of expanding the company's portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth-all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years' proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission-your success truly pays off here. £100K+ OTE In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to . We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS
May 03, 2026
Full time
You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services based in Wolverhampton, West Midlands. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You'll be at the forefront of expanding the company's portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth-all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years' proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission-your success truly pays off here. £100K+ OTE In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to . We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS
You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services remote based or hybrid working in North West UK e.g. Liverpool, Birkenhead or Warrington. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You'll be at the forefront of expanding the company's portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth-all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years' proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission-your success truly pays off here. OTE £100K+ In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to . We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS
May 03, 2026
Full time
You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services remote based or hybrid working in North West UK e.g. Liverpool, Birkenhead or Warrington. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You'll be at the forefront of expanding the company's portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth-all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years' proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission-your success truly pays off here. OTE £100K+ In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to . We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS
Joining a leading firm of Chartered Accountants is a career move that can truly set you apart, and this role in Wolverhampton represents an outstanding opportunity to do exactly that. Crowe Watson Recruitment is proud to be partnering with a highly regarded firm in their search for a talented and driven Business Services Associate Director. This is a position that comes with genuine scope to make an impact, and the firm offers a range of excellent benefits including flexible working, a company pension, and much more, all designed to support your professional and personal wellbeing from day one. This is a firm that has built a strong reputation for delivering quality advice and exceptional service to a varied and growing client base. As Associate Director, you will play a pivotal role in leading and developing the Business Services team, taking ownership of client relationships and contributing to the strategic direction of the department. The firm fosters a culture of collaboration and continuous improvement, and you will have the platform to mentor those around you while continuing to develop your own expertise at a senior level. Crowe Watson Recruitment is one of the UK's most respected specialist recruiters in the accountancy practice space. Known for their commitment to understanding both client and candidate needs, they take pride in matching exceptional talent with exceptional opportunities. This role has been carefully identified as one that offers genuine long-term progression within a firm that is ambitious in its growth and genuine in its investment in people. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency. References to pay rates are indicative and salary is dependent on experience. Key Responsibilities Leading and managing the Business Services team, providing clear direction, support and mentorship to staff at all levels Taking ownership of a portfolio of clients, delivering high quality accounts, advisory, and management reporting services Building and nurturing strong client relationships, acting as a trusted point of contact for technical and strategic matters Contributing to business development activity, identifying opportunities to grow the firm's client base and service offering Reviewing and signing off work prepared by junior and senior team members to ensure technical accuracy and quality Supporting the wider leadership team in driving departmental performance, setting goals and monitoring outcomes Playing an active role in the recruitment, onboarding and development of team members Requirements ACA or ACCA qualified (or equivalent) Must have previous experience working within a UK Practice environment Proven experience at a senior level within Business Services or a similar department in an accountancy practice Strong technical knowledge of accounts preparation, management accounts and relevant compliance matters Demonstrable ability to manage and develop client relationships at a senior level Experience leading and mentoring a team, with a collaborative and supportive approach to management Excellent communication and organisational skills, with the ability to manage competing priorities effectively A proactive attitude and a genuine desire to contribute to the growth and development of the firm
May 03, 2026
Full time
Joining a leading firm of Chartered Accountants is a career move that can truly set you apart, and this role in Wolverhampton represents an outstanding opportunity to do exactly that. Crowe Watson Recruitment is proud to be partnering with a highly regarded firm in their search for a talented and driven Business Services Associate Director. This is a position that comes with genuine scope to make an impact, and the firm offers a range of excellent benefits including flexible working, a company pension, and much more, all designed to support your professional and personal wellbeing from day one. This is a firm that has built a strong reputation for delivering quality advice and exceptional service to a varied and growing client base. As Associate Director, you will play a pivotal role in leading and developing the Business Services team, taking ownership of client relationships and contributing to the strategic direction of the department. The firm fosters a culture of collaboration and continuous improvement, and you will have the platform to mentor those around you while continuing to develop your own expertise at a senior level. Crowe Watson Recruitment is one of the UK's most respected specialist recruiters in the accountancy practice space. Known for their commitment to understanding both client and candidate needs, they take pride in matching exceptional talent with exceptional opportunities. This role has been carefully identified as one that offers genuine long-term progression within a firm that is ambitious in its growth and genuine in its investment in people. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency. References to pay rates are indicative and salary is dependent on experience. Key Responsibilities Leading and managing the Business Services team, providing clear direction, support and mentorship to staff at all levels Taking ownership of a portfolio of clients, delivering high quality accounts, advisory, and management reporting services Building and nurturing strong client relationships, acting as a trusted point of contact for technical and strategic matters Contributing to business development activity, identifying opportunities to grow the firm's client base and service offering Reviewing and signing off work prepared by junior and senior team members to ensure technical accuracy and quality Supporting the wider leadership team in driving departmental performance, setting goals and monitoring outcomes Playing an active role in the recruitment, onboarding and development of team members Requirements ACA or ACCA qualified (or equivalent) Must have previous experience working within a UK Practice environment Proven experience at a senior level within Business Services or a similar department in an accountancy practice Strong technical knowledge of accounts preparation, management accounts and relevant compliance matters Demonstrable ability to manage and develop client relationships at a senior level Experience leading and mentoring a team, with a collaborative and supportive approach to management Excellent communication and organisational skills, with the ability to manage competing priorities effectively A proactive attitude and a genuine desire to contribute to the growth and development of the firm
Sales & Purchasing Administrator Location: Wolverhampton, West Midlands Job Type: Permanent Full-time Salary: Competitive (DOE) About the Role Reed is recruiting on behalf of a well-established, UK-based manufacturing business with international operations. This is a fantastic opportunity to join a small, friendly head office team in a varied and hands-on role that plays a key part in the day-to-day commercial success of the business. The Sales & Purchasing Administrator will support sales administration, purchasing, stock control, and general office duties, working closely with both UK and overseas customers and suppliers. Key Responsibilities Sales Administration Process customer orders accurately and efficiently Prepare invoices and sales documentation Liaise with UK and international customers regarding orders and deliveries Handle customer enquiries and provide professional support Purchasing & Procurement Request quotes and raise purchase orders with suppliers Process supplier invoices and shipping documentation Liaise with UK and overseas suppliers Support stock planning through demand tracking and reviews Stock & Logistics Monitor stock levels and trigger reorders when required Coordinate despatches and deliveries to ensure customer deadlines are met Maintain accurate stock and transaction records General Office Administration Answer telephone calls and manage general enquiries Coordinate post, couriers, and visitors Provide wider admin support within a small team environment About You Proven experience in an administrative role (sales, purchasing, or office-based) Highly organised with strong attention to detail Confident communicator with a professional, customer-focused approach Comfortable multitasking in a fast-paced environment Proficient in MS Office (Word, Excel, Outlook) Experience using ERP/CRM systems is beneficial Exposure to international shipping or logistics is advantageous but not essential Why Apply? Permanent, stable role within a long-established business Varied position offering exposure across sales, purchasing, and logistics Supportive, close-knit team environment Opportunity to work with international customers and suppliers
May 02, 2026
Full time
Sales & Purchasing Administrator Location: Wolverhampton, West Midlands Job Type: Permanent Full-time Salary: Competitive (DOE) About the Role Reed is recruiting on behalf of a well-established, UK-based manufacturing business with international operations. This is a fantastic opportunity to join a small, friendly head office team in a varied and hands-on role that plays a key part in the day-to-day commercial success of the business. The Sales & Purchasing Administrator will support sales administration, purchasing, stock control, and general office duties, working closely with both UK and overseas customers and suppliers. Key Responsibilities Sales Administration Process customer orders accurately and efficiently Prepare invoices and sales documentation Liaise with UK and international customers regarding orders and deliveries Handle customer enquiries and provide professional support Purchasing & Procurement Request quotes and raise purchase orders with suppliers Process supplier invoices and shipping documentation Liaise with UK and overseas suppliers Support stock planning through demand tracking and reviews Stock & Logistics Monitor stock levels and trigger reorders when required Coordinate despatches and deliveries to ensure customer deadlines are met Maintain accurate stock and transaction records General Office Administration Answer telephone calls and manage general enquiries Coordinate post, couriers, and visitors Provide wider admin support within a small team environment About You Proven experience in an administrative role (sales, purchasing, or office-based) Highly organised with strong attention to detail Confident communicator with a professional, customer-focused approach Comfortable multitasking in a fast-paced environment Proficient in MS Office (Word, Excel, Outlook) Experience using ERP/CRM systems is beneficial Exposure to international shipping or logistics is advantageous but not essential Why Apply? Permanent, stable role within a long-established business Varied position offering exposure across sales, purchasing, and logistics Supportive, close-knit team environment Opportunity to work with international customers and suppliers
An established and growing multi-entity business is seeking an experienced Financial Controller to lead its day-to-day finance operations. This is a senior and highly visible role, working closely with the senior leadership team and board to ensure robust financial reporting, strong financial controls and clear commercial insight across the organisation. The successful candidate will be a hands-on, technically strong accountant who enjoys operating in a fast-paced environment and partnering with operational leaders across the business. Financial Reporting & Management Accounts Prepare accurate monthly management accounts including P&L, balance sheet and cash flow Deliver weekly financial performance summaries for senior leadership Produce monthly variance analysis against budget with clear commentary Develop and maintain divisional financial reporting, ensuring clear performance visibility across business units Accounts Receivable & Debt Management Oversee the sales ledger and credit control function Monitor aged debtor reporting and cash collection performance Work with operational teams to resolve billing queries and improve collections Accounts Payable & Payroll Oversight Manage purchase ledger processes and supplier payments Oversee payroll processes across multiple worker types Ensure compliance with relevant payroll and pay regulations Budgeting, Forecasting & Commercial Support Coordinate the annual budgeting process Produce and maintain rolling cash flow forecasts Provide financial modelling and commercial analysis to support decision-making Support financial due diligence and strategic projects when required Controls, Compliance & Audit Maintain a strong internal control environment Support the preparation of year-end statutory accounts Manage VAT submissions and liaise with external advisers on tax matters Ensure compliance with relevant financial and employment regulations Systems & Process Improvement Manage and develop accounting systems and reporting tools Identify and implement process improvements Maintain accurate and audit-ready financial records Leadership Line manage and develop members of the finance team Act as the primary finance contact for operational managers and senior leadership Support board reporting and strategic financial initiatives About You Essential Qualified accountant (ACA, ACCA or CIMA) Experience producing management accounts within a multi-entity or group environment Minimum of 5 years senior finance experience in construction, infrastructure, labour supply of related sectors. Strong technical accounting knowledge including UK GAAP Experience managing cash flow, credit control and high-volume transactions Hands-on approach with strong organisational skills Advanced Excel and financial modelling skills Strong communication skills with the ability to present financial information to non-finance stakeholders Desirable Experience working in fast-paced or operationally complex environments Experience using systems such as Sage, Xero or similar Exposure to group consolidations and intercompany accounting Experience working alongside senior finance leadership or a fractional FD model What's on Offer A senior finance leadership role with real influence across the business Direct exposure to senior leadership and board-level reporting Opportunity to shape and improve finance processes and reporting A fast-moving environment where your impact will be visible Think Accountancy and Finance is the finance division of Think Specialist Recruitment, an independent recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: Accounts Payable, Accounts Receivable, Payroll, Finance Admin, Part Qualified Finance, Credit Control and Bookkeepers.
May 02, 2026
Full time
An established and growing multi-entity business is seeking an experienced Financial Controller to lead its day-to-day finance operations. This is a senior and highly visible role, working closely with the senior leadership team and board to ensure robust financial reporting, strong financial controls and clear commercial insight across the organisation. The successful candidate will be a hands-on, technically strong accountant who enjoys operating in a fast-paced environment and partnering with operational leaders across the business. Financial Reporting & Management Accounts Prepare accurate monthly management accounts including P&L, balance sheet and cash flow Deliver weekly financial performance summaries for senior leadership Produce monthly variance analysis against budget with clear commentary Develop and maintain divisional financial reporting, ensuring clear performance visibility across business units Accounts Receivable & Debt Management Oversee the sales ledger and credit control function Monitor aged debtor reporting and cash collection performance Work with operational teams to resolve billing queries and improve collections Accounts Payable & Payroll Oversight Manage purchase ledger processes and supplier payments Oversee payroll processes across multiple worker types Ensure compliance with relevant payroll and pay regulations Budgeting, Forecasting & Commercial Support Coordinate the annual budgeting process Produce and maintain rolling cash flow forecasts Provide financial modelling and commercial analysis to support decision-making Support financial due diligence and strategic projects when required Controls, Compliance & Audit Maintain a strong internal control environment Support the preparation of year-end statutory accounts Manage VAT submissions and liaise with external advisers on tax matters Ensure compliance with relevant financial and employment regulations Systems & Process Improvement Manage and develop accounting systems and reporting tools Identify and implement process improvements Maintain accurate and audit-ready financial records Leadership Line manage and develop members of the finance team Act as the primary finance contact for operational managers and senior leadership Support board reporting and strategic financial initiatives About You Essential Qualified accountant (ACA, ACCA or CIMA) Experience producing management accounts within a multi-entity or group environment Minimum of 5 years senior finance experience in construction, infrastructure, labour supply of related sectors. Strong technical accounting knowledge including UK GAAP Experience managing cash flow, credit control and high-volume transactions Hands-on approach with strong organisational skills Advanced Excel and financial modelling skills Strong communication skills with the ability to present financial information to non-finance stakeholders Desirable Experience working in fast-paced or operationally complex environments Experience using systems such as Sage, Xero or similar Exposure to group consolidations and intercompany accounting Experience working alongside senior finance leadership or a fractional FD model What's on Offer A senior finance leadership role with real influence across the business Direct exposure to senior leadership and board-level reporting Opportunity to shape and improve finance processes and reporting A fast-moving environment where your impact will be visible Think Accountancy and Finance is the finance division of Think Specialist Recruitment, an independent recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: Accounts Payable, Accounts Receivable, Payroll, Finance Admin, Part Qualified Finance, Credit Control and Bookkeepers.
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 02, 2026
Full time
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
A Wolverhampton based Storage & Logistics are looking for a HR & Recruitment Adviser to join their team. The purpose of this role is to provide a proactive and detail-oriented Internal Recruitment & HR Generalist to support the UK business. It's a dual-role position where you will be supporting HR functions across all sites and managing full-cycle internal recruitment. Responsibilities:- HR Generalist (75%) Coordinate and conduct onboarding and orientation programs for new hires. Support employee engagement initiatives and wellness programs. Administer employee benefits, including enrolments, changes, and troubleshooting. Assist the HR Manager with employee relations issues, performance management, and disciplinary processes where appropriate. Maintain accurate employee records and ensure HR documentation complies with legal standards. Participate in policy development, audits, and HR reporting as needed. Recruitment (25%) Manage end-to-end recruitment for internal roles: job postings, candidate sourcing, screening, interviews, and offers. Partner with department managers to understand hiring needs and build job descriptions. Develop and execute effective talent acquisition strategies to attract diverse and qualified candidates. Maintain and update internal applicant tracking system; ensure compliance and accuracy in recruitment data. Support employer branding efforts through job boards, social media, and events. Ensure a positive candidate experience through timely communication and feedback. General Duties Co-operating during audits as required. Ensuring that the Quality System Standards, BRCGS, HACCP etc are adhered to at all times and to cooperate with both internal and external audits as required. Any other duties required of you by your manager. Essential Qualifications / Skills Level 5 CIPD/ Bachelors in Human Resources, Business Administration, or a related field. 3+ years in recruitment as minimum. Strong understanding of HR laws, practices, and compliance requirements. Experience with HRIS/Applicant tracking systems Excellent interpersonal and organisational skills with the ability to manage multiple priorities. Confidentiality, discretion, and a solution-oriented mindset are essential Benefits 25 days holiday + bank holidays Pension based on contribution starting with employee's contribution 3.5% and employers 5.5% then on a sliding scale upwards to a set max Able to support some level of hybrid once fully trained and immersed in the business As part of the UK team whilst based in the Midlands you would still be covering work within the Grimsby area so would need to be able to travel.
May 02, 2026
Full time
A Wolverhampton based Storage & Logistics are looking for a HR & Recruitment Adviser to join their team. The purpose of this role is to provide a proactive and detail-oriented Internal Recruitment & HR Generalist to support the UK business. It's a dual-role position where you will be supporting HR functions across all sites and managing full-cycle internal recruitment. Responsibilities:- HR Generalist (75%) Coordinate and conduct onboarding and orientation programs for new hires. Support employee engagement initiatives and wellness programs. Administer employee benefits, including enrolments, changes, and troubleshooting. Assist the HR Manager with employee relations issues, performance management, and disciplinary processes where appropriate. Maintain accurate employee records and ensure HR documentation complies with legal standards. Participate in policy development, audits, and HR reporting as needed. Recruitment (25%) Manage end-to-end recruitment for internal roles: job postings, candidate sourcing, screening, interviews, and offers. Partner with department managers to understand hiring needs and build job descriptions. Develop and execute effective talent acquisition strategies to attract diverse and qualified candidates. Maintain and update internal applicant tracking system; ensure compliance and accuracy in recruitment data. Support employer branding efforts through job boards, social media, and events. Ensure a positive candidate experience through timely communication and feedback. General Duties Co-operating during audits as required. Ensuring that the Quality System Standards, BRCGS, HACCP etc are adhered to at all times and to cooperate with both internal and external audits as required. Any other duties required of you by your manager. Essential Qualifications / Skills Level 5 CIPD/ Bachelors in Human Resources, Business Administration, or a related field. 3+ years in recruitment as minimum. Strong understanding of HR laws, practices, and compliance requirements. Experience with HRIS/Applicant tracking systems Excellent interpersonal and organisational skills with the ability to manage multiple priorities. Confidentiality, discretion, and a solution-oriented mindset are essential Benefits 25 days holiday + bank holidays Pension based on contribution starting with employee's contribution 3.5% and employers 5.5% then on a sliding scale upwards to a set max Able to support some level of hybrid once fully trained and immersed in the business As part of the UK team whilst based in the Midlands you would still be covering work within the Grimsby area so would need to be able to travel.
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
May 02, 2026
Full time
Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Scheduler / Administrator A growing renewable energy business are seeking an organised and proactive Scheduler / Administrator to join our dynamic team. This is an excellent opportunity to be part of a fast-paced, forward-thinking company within the rapidly expanding renewable energy sector, offering strong opportunities for career development and progression. Key Responsibilities Handling incoming calls and enquiries from customers in a professional and friendly mannerScheduling and coordinating appointments for engineers and installation teamsManaging and maintaining engineers' daily diaries to ensure efficient workflowLiaising with internal departments and external customers to organise works and resolve queriesRepairing and processing compliance and administrative paperwork in line with company and regulatory requirementsProviding regular updates to customers regarding appointments, job progress, and any changesSupporting the wider operations team with general administrative dutiesEnsuring high levels of customer service at all timesSkills and Experience Required Previous experience in scheduling, administration, or customer service (ideally within construction, utilities, or renewable energy)Strong organisational skills and the ability to manage multiple tasks in a fast-paced environmentExcellent attention to detail and accuracy in record-keepingConfident communication skills, both verbal and writtenGood IT skills, including experience with scheduling systems and Microsoft OfficeAbility to work independently as well as part of a teamProblem-solving mindset and ability to handle customer queries effectivelyThis is an office based role working Monday to Friday
May 02, 2026
Full time
Scheduler / Administrator A growing renewable energy business are seeking an organised and proactive Scheduler / Administrator to join our dynamic team. This is an excellent opportunity to be part of a fast-paced, forward-thinking company within the rapidly expanding renewable energy sector, offering strong opportunities for career development and progression. Key Responsibilities Handling incoming calls and enquiries from customers in a professional and friendly mannerScheduling and coordinating appointments for engineers and installation teamsManaging and maintaining engineers' daily diaries to ensure efficient workflowLiaising with internal departments and external customers to organise works and resolve queriesRepairing and processing compliance and administrative paperwork in line with company and regulatory requirementsProviding regular updates to customers regarding appointments, job progress, and any changesSupporting the wider operations team with general administrative dutiesEnsuring high levels of customer service at all timesSkills and Experience Required Previous experience in scheduling, administration, or customer service (ideally within construction, utilities, or renewable energy)Strong organisational skills and the ability to manage multiple tasks in a fast-paced environmentExcellent attention to detail and accuracy in record-keepingConfident communication skills, both verbal and writtenGood IT skills, including experience with scheduling systems and Microsoft OfficeAbility to work independently as well as part of a teamProblem-solving mindset and ability to handle customer queries effectivelyThis is an office based role working Monday to Friday
Enterprise Inside Sales Manager Join a new UK team to support TP to develop opportunities with enterprise-level B2B targets L ocation: Remote or Hybrid (Flexible) Department: Business Development Reports to: Director of Market Engagement Hours: Full time (37.5 hours per week) Role Overview With a focus on building a rich pipeline of opportunities, the Enterprise Inside Sales Manager leverages various channels such as calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. The Enterprise Inside Sales Manager is responsible for conducting in-depth research to target ideal customer profiles, crafting personalised outreach messages, and prequalifying leads by understanding their needs and pain points. By nurturing relationships and coordinating initial meetings, the Enterprise Inside Sales Manager plays a critical role in driving the early stages of the sales process and ensuring a seamless handoff to the account executives. This new role will be critical in helping TP expand its client base and achieve revenue targets. Role Outline & Responsibilities Prospecting and Lead Generation Research and identify target companies and decision-makers clients across target sectors, including Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, Retail, and FMCG. Build and maintain a list of potential leads using tools like LinkedIn, sales prospecting platforms (e.g., Sales Navigator, ZoomInfo), and CRM databases. Qualify leads to ensure they align with the company's target audience and needs. Outreach Initiate contact with potential clients through calls, emails, and LinkedIn messages to uncover their business needs and challenges. Manages virtually (by phone, e-mail, or social media) a set of assigned or acquired accounts (suspects; not in sales engagement nor current clients) to spur interest and create a lead opportunity. Craft personalised and compelling outreach messages tailored to each prospect's industry, role, and potential pain points. Effectively communicate Teleperformance's value proposition, highlighting key solutions tailored to prospects organisation's business challenges and requirements. Follow-Up and Nurturing Follow up consistently with leads who don't respond initially, utilising multi-channel communication strategies. Nurture prospects by providing relevant resources (e.g., case studies, whitepapers) to build interest. Appointment Setting Schedule discovery calls or meetings between the prospect and the sales team. Confirm meeting details, including timing and agenda, while ensuring prospects are adequately briefed. Data Management Keep the CRM (e.g., Salesforce, HubSpot) updated with lead information, outreach activities, and interactions. Track and report key metrics such as response rates, conversion rates, and meetings scheduled. Market and Industry Research Stay informed about industry trends, competitor offerings, and market changes to tailor outreach effectively, working with the Marketing team to identify new sales opportunities and potential market segments. Understand the prospect's business challenges and goals to position the company's solution effectively. Stay updated on industry trends and competitor activities to better position Teleperformance's offerings. Collaboration Work closely with account executives and the broader sales team to align on strategies and handoff of qualified leads. Provide actionable insights from prospect interactions to inform sales strategies. Continuous Improvement Analyse the effectiveness of outreach campaigns and refine approaches based on performance metrics. Continuously improve communication, objection-handling, and personalization skills through training and self-learning. Key Requirements Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. Degree in Business, Sales, or a related field (preferred but not essential). 1-2 years of experience in B2BSales, Business Development, or a similar client-facing role, with a focus on prospecting and lead generation. Experience in BPO, CX management, or a related field is a strong advantage. Strong communication and interpersonal skills with a persuasive and professional demeanour. Proven ability to generate, qualify, and progress leads within a sales framework. Experience with CRM tools (e.g., Salesforce, HubSpot) and sales prospecting platforms (e.g., Sales Navigator, ZoomInfo). Goal-oriented, with a proven ability to meet or exceed sales targets. Ability to execute structured outreach campaigns with a limited amount
May 02, 2026
Full time
Enterprise Inside Sales Manager Join a new UK team to support TP to develop opportunities with enterprise-level B2B targets L ocation: Remote or Hybrid (Flexible) Department: Business Development Reports to: Director of Market Engagement Hours: Full time (37.5 hours per week) Role Overview With a focus on building a rich pipeline of opportunities, the Enterprise Inside Sales Manager leverages various channels such as calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. The Enterprise Inside Sales Manager is responsible for conducting in-depth research to target ideal customer profiles, crafting personalised outreach messages, and prequalifying leads by understanding their needs and pain points. By nurturing relationships and coordinating initial meetings, the Enterprise Inside Sales Manager plays a critical role in driving the early stages of the sales process and ensuring a seamless handoff to the account executives. This new role will be critical in helping TP expand its client base and achieve revenue targets. Role Outline & Responsibilities Prospecting and Lead Generation Research and identify target companies and decision-makers clients across target sectors, including Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, Retail, and FMCG. Build and maintain a list of potential leads using tools like LinkedIn, sales prospecting platforms (e.g., Sales Navigator, ZoomInfo), and CRM databases. Qualify leads to ensure they align with the company's target audience and needs. Outreach Initiate contact with potential clients through calls, emails, and LinkedIn messages to uncover their business needs and challenges. Manages virtually (by phone, e-mail, or social media) a set of assigned or acquired accounts (suspects; not in sales engagement nor current clients) to spur interest and create a lead opportunity. Craft personalised and compelling outreach messages tailored to each prospect's industry, role, and potential pain points. Effectively communicate Teleperformance's value proposition, highlighting key solutions tailored to prospects organisation's business challenges and requirements. Follow-Up and Nurturing Follow up consistently with leads who don't respond initially, utilising multi-channel communication strategies. Nurture prospects by providing relevant resources (e.g., case studies, whitepapers) to build interest. Appointment Setting Schedule discovery calls or meetings between the prospect and the sales team. Confirm meeting details, including timing and agenda, while ensuring prospects are adequately briefed. Data Management Keep the CRM (e.g., Salesforce, HubSpot) updated with lead information, outreach activities, and interactions. Track and report key metrics such as response rates, conversion rates, and meetings scheduled. Market and Industry Research Stay informed about industry trends, competitor offerings, and market changes to tailor outreach effectively, working with the Marketing team to identify new sales opportunities and potential market segments. Understand the prospect's business challenges and goals to position the company's solution effectively. Stay updated on industry trends and competitor activities to better position Teleperformance's offerings. Collaboration Work closely with account executives and the broader sales team to align on strategies and handoff of qualified leads. Provide actionable insights from prospect interactions to inform sales strategies. Continuous Improvement Analyse the effectiveness of outreach campaigns and refine approaches based on performance metrics. Continuously improve communication, objection-handling, and personalization skills through training and self-learning. Key Requirements Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. Degree in Business, Sales, or a related field (preferred but not essential). 1-2 years of experience in B2BSales, Business Development, or a similar client-facing role, with a focus on prospecting and lead generation. Experience in BPO, CX management, or a related field is a strong advantage. Strong communication and interpersonal skills with a persuasive and professional demeanour. Proven ability to generate, qualify, and progress leads within a sales framework. Experience with CRM tools (e.g., Salesforce, HubSpot) and sales prospecting platforms (e.g., Sales Navigator, ZoomInfo). Goal-oriented, with a proven ability to meet or exceed sales targets. Ability to execute structured outreach campaigns with a limited amount
Job Title: Senior Town Planner Location: Wolverhampton Penguin Recruitment is delighted to be supporting a leading UK housebuilder in their search for a Senior Town Planner to join their team in Wolverhampton. This is an excellent opportunity for an experienced Senior Town Planner to join a commercially focused environment, working on large-scale residential developments and strategic land projects. The successful candidate will play a key role in securing planning permissions and driving projects forward. THE ROLE As a Senior Town Planner, you will take a leading role in managing planning applications and promoting residential developments through the planning system. You will work closely with internal land, technical, and commercial teams, as well as external consultants and local authorities, developing your expertise as a Senior Town Planner within a fast-paced development environment. KEY RESPONSIBILITIES Leading and managing planning applications for residential developments Promoting strategic land through the planning process Preparing and reviewing planning strategies and documentation Liaising with Local Planning Authorities and key stakeholders Managing external consultants and project teams Supporting land acquisition and development appraisals Attending meetings, site visits, and planning committees Contributing to business objectives and project delivery WHAT WE'RE LOOKING FOR RTPI accredited degree in Town Planning or related discipline MRTPI qualified Strong experience within a planning consultancy, developer, or housebuilder Experience working on residential and strategic land projects Strong understanding of the UK planning system Excellent communication and stakeholder management skills Commercial awareness and a proactive approach Ability to manage multiple projects and deadlines WHAT'S ON OFFER Competitive salary and benefits package Opportunity to work on large-scale residential developments Exposure to strategic land and planning-led projects Supportive and collaborative team environment Clear progression opportunities within a leading housebuilder Interested? Contact Joel Bland on or email at
May 02, 2026
Full time
Job Title: Senior Town Planner Location: Wolverhampton Penguin Recruitment is delighted to be supporting a leading UK housebuilder in their search for a Senior Town Planner to join their team in Wolverhampton. This is an excellent opportunity for an experienced Senior Town Planner to join a commercially focused environment, working on large-scale residential developments and strategic land projects. The successful candidate will play a key role in securing planning permissions and driving projects forward. THE ROLE As a Senior Town Planner, you will take a leading role in managing planning applications and promoting residential developments through the planning system. You will work closely with internal land, technical, and commercial teams, as well as external consultants and local authorities, developing your expertise as a Senior Town Planner within a fast-paced development environment. KEY RESPONSIBILITIES Leading and managing planning applications for residential developments Promoting strategic land through the planning process Preparing and reviewing planning strategies and documentation Liaising with Local Planning Authorities and key stakeholders Managing external consultants and project teams Supporting land acquisition and development appraisals Attending meetings, site visits, and planning committees Contributing to business objectives and project delivery WHAT WE'RE LOOKING FOR RTPI accredited degree in Town Planning or related discipline MRTPI qualified Strong experience within a planning consultancy, developer, or housebuilder Experience working on residential and strategic land projects Strong understanding of the UK planning system Excellent communication and stakeholder management skills Commercial awareness and a proactive approach Ability to manage multiple projects and deadlines WHAT'S ON OFFER Competitive salary and benefits package Opportunity to work on large-scale residential developments Exposure to strategic land and planning-led projects Supportive and collaborative team environment Clear progression opportunities within a leading housebuilder Interested? Contact Joel Bland on or email at
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
May 02, 2026
Full time
Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history
