113 jobs found

Customer Service Specialist Teleperformance certified as a great place to work UK in 2024! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 18 August 2025 Salary : £25,396.80 per annum (£12.21 per hour) Location :Work from Home Shifts : Monday to Saturday between 7.00 am and 9.30 pm, Sunday pm. Please note you must be able to work any shifts between these times. Training : 2.5 weeks Contract : Full Time Permanent (40 hours per week) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you'll be doing Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking which can bring challenge and reward. Having great heartfelt conversations to understand our customers' needs and desires to find the best solution for them. Working with fabulous colleagues across our contact centres so customers always have the right person to speak to. We need you to have Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A digital first mindset that will help us achieve companywide expectations and brand growth. A caring, positive attitude with a genuine desire to exceed our customers' expectations. We'd love you to have Working knowledge of Microsoft Office applications Some financial services experience. Knowledge of banking products Impeccable communication reflecting the ability to make in the moment decisions within the Contact Centre you will be operating within. Our Benefits On-line recruitment process, with potential job offer within 24 hours Refer & Earn Scheme 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Length of Service and monthly recognition awards Opportunities for career development and progression Employee welfare support with free access to our Mental Health Employee Assistance programme Pension Scheme Something Extra Discounted holidays, flights and hotels Discounted utility bills Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Scheduler / Administrator A growing renewable energy business are seeking an organised and proactive Scheduler / Administrator to join our dynamic team. This is an excellent opportunity to be part of a fast-paced, forward-thinking company within the rapidly expanding renewable energy sector, offering strong opportunities for career development and progression. Key Responsibilities Handling incoming calls and enquiries from customers in a professional and friendly mannerScheduling and coordinating appointments for engineers and installation teamsManaging and maintaining engineers' daily diaries to ensure efficient workflowLiaising with internal departments and external customers to organise works and resolve queriesRepairing and processing compliance and administrative paperwork in line with company and regulatory requirementsProviding regular updates to customers regarding appointments, job progress, and any changesSupporting the wider operations team with general administrative dutiesEnsuring high levels of customer service at all timesSkills and Experience Required Previous experience in scheduling, administration, or customer service (ideally within construction, utilities, or renewable energy)Strong organisational skills and the ability to manage multiple tasks in a fast-paced environmentExcellent attention to detail and accuracy in record-keepingConfident communication skills, both verbal and writtenGood IT skills, including experience with scheduling systems and Microsoft OfficeAbility to work independently as well as part of a teamProblem-solving mindset and ability to handle customer queries effectivelyThis is an office based role working Monday to Friday

Enterprise Inside Sales Manager Join a new UK team to support TP to develop opportunities with enterprise-level B2B targets L ocation: Remote or Hybrid (Flexible) Department: Business Development Reports to: Director of Market Engagement Hours: Full time (37.5 hours per week) Role Overview With a focus on building a rich pipeline of opportunities, the Enterprise Inside Sales Manager leverages various channels such as calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. The Enterprise Inside Sales Manager is responsible for conducting in-depth research to target ideal customer profiles, crafting personalised outreach messages, and prequalifying leads by understanding their needs and pain points. By nurturing relationships and coordinating initial meetings, the Enterprise Inside Sales Manager plays a critical role in driving the early stages of the sales process and ensuring a seamless handoff to the account executives. This new role will be critical in helping TP expand its client base and achieve revenue targets. Role Outline & Responsibilities Prospecting and Lead Generation Research and identify target companies and decision-makers clients across target sectors, including Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, Retail, and FMCG. Build and maintain a list of potential leads using tools like LinkedIn, sales prospecting platforms (e.g., Sales Navigator, ZoomInfo), and CRM databases. Qualify leads to ensure they align with the company's target audience and needs. Outreach Initiate contact with potential clients through calls, emails, and LinkedIn messages to uncover their business needs and challenges. Manages virtually (by phone, e-mail, or social media) a set of assigned or acquired accounts (suspects; not in sales engagement nor current clients) to spur interest and create a lead opportunity. Craft personalised and compelling outreach messages tailored to each prospect's industry, role, and potential pain points. Effectively communicate Teleperformance's value proposition, highlighting key solutions tailored to prospects organisation's business challenges and requirements. Follow-Up and Nurturing Follow up consistently with leads who don't respond initially, utilising multi-channel communication strategies. Nurture prospects by providing relevant resources (e.g., case studies, whitepapers) to build interest. Appointment Setting Schedule discovery calls or meetings between the prospect and the sales team. Confirm meeting details, including timing and agenda, while ensuring prospects are adequately briefed. Data Management Keep the CRM (e.g., Salesforce, HubSpot) updated with lead information, outreach activities, and interactions. Track and report key metrics such as response rates, conversion rates, and meetings scheduled. Market and Industry Research Stay informed about industry trends, competitor offerings, and market changes to tailor outreach effectively, working with the Marketing team to identify new sales opportunities and potential market segments. Understand the prospect's business challenges and goals to position the company's solution effectively. Stay updated on industry trends and competitor activities to better position Teleperformance's offerings. Collaboration Work closely with account executives and the broader sales team to align on strategies and handoff of qualified leads. Provide actionable insights from prospect interactions to inform sales strategies. Continuous Improvement Analyse the effectiveness of outreach campaigns and refine approaches based on performance metrics. Continuously improve communication, objection-handling, and personalization skills through training and self-learning. Key Requirements Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. Degree in Business, Sales, or a related field (preferred but not essential). 1-2 years of experience in B2BSales, Business Development, or a similar client-facing role, with a focus on prospecting and lead generation. Experience in BPO, CX management, or a related field is a strong advantage. Strong communication and interpersonal skills with a persuasive and professional demeanour. Proven ability to generate, qualify, and progress leads within a sales framework. Experience with CRM tools (e.g., Salesforce, HubSpot) and sales prospecting platforms (e.g., Sales Navigator, ZoomInfo). Goal-oriented, with a proven ability to meet or exceed sales targets. Ability to execute structured outreach campaigns with a limited amount

Job Title: Senior Town Planner Location: Wolverhampton Penguin Recruitment is delighted to be supporting a leading UK housebuilder in their search for a Senior Town Planner to join their team in Wolverhampton. This is an excellent opportunity for an experienced Senior Town Planner to join a commercially focused environment, working on large-scale residential developments and strategic land projects. The successful candidate will play a key role in securing planning permissions and driving projects forward. THE ROLE As a Senior Town Planner, you will take a leading role in managing planning applications and promoting residential developments through the planning system. You will work closely with internal land, technical, and commercial teams, as well as external consultants and local authorities, developing your expertise as a Senior Town Planner within a fast-paced development environment. KEY RESPONSIBILITIES Leading and managing planning applications for residential developments Promoting strategic land through the planning process Preparing and reviewing planning strategies and documentation Liaising with Local Planning Authorities and key stakeholders Managing external consultants and project teams Supporting land acquisition and development appraisals Attending meetings, site visits, and planning committees Contributing to business objectives and project delivery WHAT WE'RE LOOKING FOR RTPI accredited degree in Town Planning or related discipline MRTPI qualified Strong experience within a planning consultancy, developer, or housebuilder Experience working on residential and strategic land projects Strong understanding of the UK planning system Excellent communication and stakeholder management skills Commercial awareness and a proactive approach Ability to manage multiple projects and deadlines WHAT'S ON OFFER Competitive salary and benefits package Opportunity to work on large-scale residential developments Exposure to strategic land and planning-led projects Supportive and collaborative team environment Clear progression opportunities within a leading housebuilder Interested? Contact Joel Bland on or email at

Job Title: Team Leader Department: TBC Management Responsibility Travel Required : N/A Reports to : ACCM Location: Work at Home Contract Type: Permanent Grade: TL (Grade TBC) The Role: You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential. Role overview Managing a team of Customer Service Specialists, you will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets. Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction: Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Become a knowledge expert in terms of the client's products and services, full training provided Proactively participate in and drive engagement initiatives within the wider TP team. Create a highly engaging, inclusive, positive and fun work experience for your team. The Ideal Candidate Proven people management skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team Used to working in a high volume, fast paced environment and proven ability to multi-task a number of sometimes conflicting priorities via good time management, decision making and organisation skills Customer Service focused and able to manage relationships with stakeholders Consider risk implications in decision making through a good understanding of business activity, opportunity and threats Excellent written and verbal communication skills with an eye for detail, spelling and accuracy Background Check Requirements: Criminal Record Check Credit Check 3 years referencing history

Are you an outgoing individual with experience in sales? An exciting opportunity has arisen for an Account Manager within my client's talented and highly respected team at their West Midlands depot. With an established network of depots and a reputation for the highest quality products and service within the Equipment Rental Sector my client is offering a truly excellent opportunity for an experienced Sales Professional. ROLE You will be responsible for securing new business and maintaining and growing an agreed portfolio of customers, identifying and developing profitable business opportunities and growth with select national clients within a defined geographical area. You will also be working within a national team with direction from the Sales Director and will liaise with the plant hire depots and other operational staff to optimize the service provided to customers nationwide. Essential: Proven experience in new business sales and account management Strong knowledge of the Plant Hire/Construction industry Confident communicator with the ability to negotiate at varying levels Treats all contractors equitably and ethically Full driving license Desirable: Highly motivated individual working on your own initiative and as part of a team Detail focused and organised with the ability to prioritise workload Financially and commercially driven with the enthusiasm and experience to maintain and grow new business Ability to identify and understand business opportunities, and to build long term relationships with customers A self-starter who can deliver results in changing environments, with excellent time management and organisational skills Customer focused Comfortable with the use of IT systems Builds and maintains strong working relationships both internally and externally with the ability to influence key stakeholders at all levels A flexible approach to working hours to suit the business needs Package and Benefits: Competitive salary and bonus scheme Company Car 22 days annual leave per annum plus statutory bank holidays Company pension scheme Free on-site parking Company sick pay scheme

About the team: At OSB Group, we're building a modern, resilient technology estate to support our specialist lending businesses and, most importantly, our customers. We're passionate about doing the right thing and creating an environment where talented people can thrive and make a real impact. As our Cloud platforms continue to evolve, we're looking for a Cloud Engineer to join us and help design, build and secure the foundations that power our Azure and hybrid cloud environments. This is a hands-on delivery focussed engineering role within our Cloud Core team, where you'll play a key part in implementing and maintaining secure, scalable cloud services across OSB Group. The role can be based from our Wolverhampton, London or Chatham offices with flexibility to operate across within our hybrid policy. What you will be doing: As a Cloud Engineer you will work on incidents raised ensuring the continuity of services and fixing tech impediments supporting both cloud and on-prem components and will bring your experience to help evolve the security roadmap at OSB and unlock new Cloud capabilities for our teams. Your responsibilities will include: Design, build and maintain secure, scalable and cost effective cloud infrastructure across Azure and AWS. Create and manage foundational cloud services including Landing Zones, VNETs/VPCs, IAM, logging and monitoring. Develop and maintain Infrastructure as Code using tools such as Terraform, ARM/Bicep or CloudFormation, integrated with CI/CD pipelines. Automate cloud provisioning, deployments and configuration management, embedding policy as code and governance guardrails. Apply cloud native security controls and work closely with Information Security teams to embed security by design. Design and operate centralised observability solutions, supporting incident management, SRE practices and service continuity. Work collaboratively with internal teams and vendor partners, maintaining strong compliance with risk, data governance and training requirements. What's in it for you? Base salary between £57,000 - £67,000 dependent upon experience Enhanced family-focused benefits Annual bonus opportunity up to 15% 28 days annual leave + bank holidays Please use this link to see the fantastic benefits available at OSB: About Us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Experience as a Cloud Engineer delivering solutions within complex enterprise environments Strong hands on experience engineering cloud platforms, with expertise in Azure, AWS or GCP Proven experience building and maintaining Infrastructure as Code using Terraform or Azure DevOps and supporting CI/CD pipelines. Confidence automating infrastructure and operational tasks using Python and/or PowerShell Experience with container platforms such as AKS, EKS or ECS. Exposure to cloud data and streaming platforms (such as Data Lake, Kafka, Databricks or Data Factory) A collaborative mindset, with the ability to work across teams, share knowledge and continuously improve how we work. Next steps: If this sounds like you, apply now! Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity & Inclusion We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.

We are working with a leading, independent business based in Wolverhampton, who are looking to recruit their Operations Manager, to form part of their Senior Leadership Team. As Operations Manager, you will be responsible for the end-to-end management of operations, including Production, Warehouse/Yard, Transport & Logistics, Procurement, Customer Service, and Health & Safety. You will lead departmental managers, ensuring all functions operate efficiently, collaboratively, and in line with business objectives. A key focus of the role is driving performance, improving processes, and delivering industry-leading customer service. The business is currently experiencing sustained double-digit growth in turnover, which is expected to continue, making this a key role in scaling operations to support ongoing expansion along with the required processes and workflow. You will also play a pivotal role in managing the transition to a new facility, ensuring continuity of operations and minimal disruption. Key Responsibilities Operational Leadership Take full accountability for day-to-day operations across all departments Align production, warehouse, logistics, and customer service to ensure smooth workflow Drive continuous improvement, efficiency, and cost control across the business Establish, monitor, and deliver against KPIs Implement and document scalable process, workflows and lean management. Production & Manufacturing Oversee production planning, output, and efficiency Ensure manufacturing processes (including fabrication and bespoke orders) meet quality and delivery standards Oversee powder coating and investigate feasibility to bring in house Identify and implement process improvements to increase productivity Warehouse, Yard & Stock Control Manage goods in/out operations and yard organisation Ensure accurate stock control systems and regular stock audits Maintain optimal stock levels to support production and customer demand Transport & Logistics Develop and maintain an efficient and cost-effective transport plan Coordinate closely with production and warehouse teams to ensure timely dispatch Monitor delivery performance and customer satisfaction Customer Service & Office Operations Oversee order processing to ensure speed and accuracy Ensure proactive communication with customers on lead times and deliveries Support handling of bespoke and complex orders Commercial & Sales Support Support the sales team in winning new business and key accounts Work closely with sales to ensure operational capability aligns with customer requirements Engage with customers when required, including site visits and relationship management Contribute to pricing, lead time commitments, and service offering to improve win rates Drive a customer-first mindset across all operational departments Procurement Manage purchasing of raw materials and stock Oversee the import of raw materials , including supplier coordination, shipping, lead times, and cost control Ensure compliance with import regulations, duties, and documentation requirements Work closely with CMT Group procurement to leverage group buying power Monitor supplier performance to maintain cost efficiency and continuity of supply People Management & HR Lead, develop, and support departmental managers Oversee recruitment, onboarding, and absence management for operational teams Build a high-performance, accountable, and engaged workforce Health & Safety Ensure full compliance with H&S legislation and company policies Promote and maintain a strong safety-first culture Projects & Site Transition Lead the transition to new premises Plan and execute the move with minimal disruption Identify risks and implement mitigation strategies Requirements Proven experience in a manufacturing or industrial environment Strong track record in multi-department operations management Experience overseeing production, logistics, and stock control Experience in procurement and sourcing of raw materials , including importing Working knowledge of import processes, shipping logistics, and customs/duties requirements Commercially aware with experience supporting sales growth and customer acquisition Experience working closely with sales teams to convert opportunities into orders Confident engaging with customers, including site visits and relationship management Demonstrated ability in project management (site relocation advantageous) Strong understanding of cost control, budgeting, and financial performance Experience implementing KPIs and performance management frameworks Excellent communication, leadership, and organisational skills Benefits Salary- 55,000- 75,000 depending on experience Monday- Friday- Day shifts

Technical Consultant - Managed Services Provider Location: Onsite in Wolverhampton Salary: between , depending on experience. Type: Permanent A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast-paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio. The position offers a blend of technical escalation, project delivery, and customer-facing consultancy, providing a strong platform for long-term progression as the business continues to scale. Key responsibilities: The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include: Acting as a 2nd/3rd Line escalation point for complex technical incidents Delivering on-prem to cloud migration projects, with a focus on Microsoft 365 and Azure Providing presales and technical advisory support to the sales team Engaging directly with customers to understand requirements and shape effective solutions Contributing to the development and enhancement of the MSP's service offerings This is a hands-on, multi-faceted role with exposure to a wide range of technologies and customer environments. Required experience: Strong background within an MSP or multi-customer environment Solid technical expertise across Microsoft 365, Azure, and traditional on-prem infrastructure Confident troubleshooting ability at a 2nd/3rd Line level Experience delivering technical projects, ideally cloud migrations Ability to support presales activity and communicate technical detail clearly A proactive, consultative mindset and a genuine enthusiasm for technology Office based - Wolverhampton. Paying up to 50k, depending on experience. Must be eligible to work in the UK.

Sustainability Consultant (BREEAM Focus) Wolverhampton Area Competitive Salary (DOE) 30k- 40k Hybrid & Flexible Working Early Finish Fridays Overview A well-established and growing building services and sustainability consultancy is looking to appoint a Sustainability Consultant with a strong focus on BREEAM delivery to join its team in the Luton area. This opportunity would suit someone confident in managing BREEAM projects independently, who is also keen to broaden their experience across energy modelling, life cycle assessment, and wider sustainability advisory services. With an expanding sustainability offering and increasing project demand, this role offers genuine progression and the chance to develop into a more senior position over time. What's on Offer Competitive salary (depending on experience) Hybrid and flexible working arrangements Early finish on Fridays Clear progression pathway within a growing sustainability team Ongoing training and professional development opportunities Exposure to a range of sectors including commercial, residential, healthcare, and education Supportive and collaborative team environment What We're Looking For 3+ years' experience in BREEAM consultancy Strong understanding of BREEAM processes and whole life carbon principles Ability to manage projects independently Confident communicator, comfortable leading workshops and engaging with clients Interest in developing across wider sustainability disciplines The Role You will take the lead on BREEAM assessments across multiple sectors, working closely with design teams and clients to deliver sustainable outcomes. While BREEAM will be the core focus initially, there will be strong opportunities to diversify into: Energy modelling collaboration Life Cycle Assessment (LCA) Embodied carbon analysis ESG-related advisory work (as services continue to expand) This is an ideal opportunity for someone looking to take on more ownership and play a key role within a growing and competitive consultancy. Key Responsibilities Deliver BREEAM assessments from feasibility through to certification Interpret BREEAM criteria and advise design teams accordingly Coordinate and review evidence submissions Lead client and design team workshops Manage BRE submissions and certification process Support the integration of wider sustainability strategies into projects If you're an experienced BREEAM professional looking for a step up in responsibility, with strong support, training, and long-term progression - this could be a great move. Apply today for a confidential discussion!

Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic

Interior Designer Salary: 28-35,000 Location: Wolverhampton A dynamic and design-led studio is seeking a creative and commercially aware Interior Designer to join its collaborative team based in Wolverhampton. The practice specialises in the Hospitality sector, delivering engaging and functional spaces across sites nationwide, with a strong focus on quality, innovation, and client satisfaction. Benefits: Opportunity to work on projects across the UK Collaborative and supportive team environment Career development and progression opportunities Exposure to high-profile hospitality projects Role and Responsibilities for the Interior Designer role: Develop creative concepts and produce high-quality design presentations Undertake space planning, outline CAD drawings, and detailed technical drawings Liaise with clients throughout the design process Attend site visits and coordinate with contractors and consultants Work closely with FF&E suppliers to deliver projects on time and within budget Manage multiple projects independently and as part of a wider team Required Skills and Experience for the Interior Designer: Degree in Interior Design or a related discipline Sufficient experience designing hospitality interiors Strong understanding of technical and operational requirements within hospitality design Proficiency in AutoCAD, Photoshop, and InDesign Good understanding of UK building regulations Excellent communication, client-facing, and technical writing skills Well-organised, proactive, and commercially aware A team player with a positive, flexible, and professional attitude Full UK driving licence To apply, please call Sophie on (phone number removed) or alternatively, send your CV across to (url removed). I look forward to hearing from you soon!

Customer Service Specialist - Banking & Financial Services (Glasgow) Teleperformance certified as great place to work UK in 2023! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Insurance sector - no previous experience necessary. Start Dates : Aug/Sept 2025 Salary : £12.85 per hour Location : Work From Home Shifts : Mon - Sun (Part Time not available) Training : 6 weeks Contract : Permanent Background Check6ing : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Please note we do not allow any time off/holiday requests within training or the first few weeks after this Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27 click apply for full job details

Supervising Social Worker Salary range: £35,000 - £40,000 Location: Wolverhampton Nonstop Care is working with a well established independent fostering agency who is looking for an experienced Supervising Social Worker to join them on a permanent basis. This is an exciting opportunity to join a child-centred agency with an Outstanding Ofsted rating! Benefits: Outstanding Ofsted Therapeutic approach Supportive management Hybrid working Career progression Includes mileage Manageable caseload up to 12 Reputable agency with a child centred approach Responsibilities: Support and supervise foster carers Manage a caseload of foster carers around Wolverhampton and Birmingham Provide care assessments and reports and present these to panels Requirements: Registration with Social work England (SWE) Driving License Fostering experience This role will fill up quickly so don't delay your application! How to Apply: If you're interested, please send your CV (preferably in Word format) via this site. Not the right role for you? Refer a friend and earn a £200 referral bonus. For other opportunities or a chat, connect with Madison Sable on LinkedIn. At NonStop Care, you'll have a dedicated consultant to support you through every step - from CV review to interview preparation - ensuring you have everything you need to succeed.

Overview (BST: 8:00 - 18:00 (Mon/Thurs) 8:00 - 16:00 (Fri Share this Job Access has collaborated with a well-known multidisciplinary practice famous for their design and delivery of high quality projects across the UK as well as internationally. The practice has a diverse range of award winning projects within both the public and private sector. Due to an expanding workload, they are looking for Junior Technicians to join the growing team. Responsibilities Work directly with the Project Team collating, organising, investigating, and producing technical information for use during the development of the project design. You would be comfortable to also work on some documents yourself without the supervision of senior team members. Experience / Qualifications Use of ArchiCAD or the ability to learn 0-3 years experience as an Architectural technician A degree in the relevant subject Driving licence due to rural location Benefits / What is offered In return you will receive a competitive salary package including flexible working hours, health package and insurance, regular social activities, and support through professional qualifications. You will be joining a supportive company that has multiple interesting projects in the pipeline. Additional Opportunities This position is ideal for an LVIA specialist looking to join a multidisciplinary team in a role that is heavily focused on Landscape and Visual Impact Assessment, with the option for a planning and design split depending on experience and interest. The successful candidate will Salary: Competitive Sector: Architecture and Landscape Architecture Contract Type: Permanent Town/City: London This is a full-time Landscape Architect position within a design-led team, suited to someone with a strong creative skillset and a passion for concept-driven landscape design. The role will be heavily focused on the design stages of projects, from early concept development through Salary: Competitive Sector: Architecture and Landscape Architecture Contract Type: Permanent Town/City: Market Harborough This is an excellent opportunity for a Graduate Landscape Architect to join the practice straight out of university. The role will support project teams across all stages of design and delivery, offering hands-on exposure to a wide range of project types. You will assist with con Salary: Competitive Sector: Architecture and Landscape Architecture Contract Type: Permanent Town/City: Wolverhampton A highly respected, multidisciplinary landscape practice in Birmingham is looking for an experienced Senior or Associate Landscape Architect to join their 35+ strong team. Established over 13 years ago, the studio has built a national reputation for delivering innovative and sust Salary: Competitive Sector: Architecture and Landscape Architecture Contract Type: Permanent Town/City: Birmingham A well-established and highly regarded landscape architecture practice is seeking a Landscape Architect with 2-4 years' experience to join its growing team. Known for delivering thoughtful, design-led solutions across a wide variety of sectors, this studio places strong emphasis Salary: Competitive Sector: Architecture and Landscape Architecture Contract Type: Permanent Town/City: London

Job Title: HR Business Partner Department: Human Resources Salary: £32K Travel Required: Yes, if cluster-based Hours: 37.5 hours per week Reports to: Head of HR Business Partnering Location: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP site Contract Type: Temporary Job Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Responsible for all day-to-day HR activities required to support in local site/business area Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Continually identifies new opportunities to add value to local and wider business area Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders Supports the HR function as a whole in shaping the People Strategy and delivering it's objectives Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in

Join Jaguar Land Rover's Electrical Propulsion Manufacturing Centre (EPMC) and support the launch of next-generation electric propulsion products. We are recruiting Product Coaches to help deliver new products into production to quality, cost, and timing targets. Pay & Working Hours £15.91 per hour basic rate Hours: Monday-Thursday 07:00-15:30, Friday 07:00-14:30 Overtime available with excellent rates Please note there may be a waiting period between application, induction, and start date due to site requirements. The Role You will act as a subject matter expert during product launch, supporting prototype and launch builds, creating work instructions, delivering operator training, and coordinating issue resolution. On completion of launch activity, the role may transition into a production associate position with no change to terms and conditions. Key Responsibilities Support prototype, launch, and vendor build activities Write and maintain operator work instructions Train and support production operators Validate Bills of Material and line layouts Manage launch builds through the production line Capture and resolve manufacturing issues Identify health, safety, and ergonomic risks Deliver containment and continuous improvement actions Use SAP and production systems to track products Support audits, change management, and BAU activities Essential Requirements Strong communication and interpersonal skills Experience coaching or delivering training Organised, adaptable, and detail focused Quality and safety-led mindset Ability to follow procedures and prioritise workload IT literate (Microsoft Office) Flexible to support launch activity across JLR sites Desirable Manufacturing or engineering background Experience creating training or work instructions Hands-on assembly or problem-solving experience SAP or similar system knowledge Benefits 26 days annual leave (including a 2 week summer shutdown period) + statutory holidays Mental health and financial well being support Free onsite parking Onsite canteen and Costa coffee Public transport links Employee discounts via benefits platform Our Commitment Jaguar Land Rover is committed to equality, diversity, and inclusion and provides a supportive environment where everyone can thrive. Reasonable adjustments are available throughout the recruitment process. Apply today to be part of the future of electric propulsion at JLR EPMC.