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Government Digital & Data
Senior IT Service Manager - Government Digital Service - G7
Government Digital & Data Manchester, Lancashire
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
Mar 24, 2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need . Job description As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login's long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you'll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login's long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence. Person specification We're interested in people who: have a deep understanding of end-to-end service lifecycle management, and by using your analytical skills to make decisions that enhance our business and service performance you will help shape, design, govern and evolve onboarding, transition, operational management, versioning and deprecation processes at scale into a central service offering for our relying parties are comfortable taking full ownership and accountability for the service experience of relying parties, regardless of their size, maturity or technical complexity, and able to balance competing priorities across a diverse portfolio while standardising the service landscape. have strong negotiation and influencing skills, with the credibility to engage stakeholders across government, challenge constructively, and secure alignment on service priorities, risks and investment decisions are able to build long-term, strategic relationships, communicating clearly, managing expectations, and ensuring that service decisions reflect both Relying Party needs and organisational goals have proven ability to oversee, optimise and transform operational processes at scale, using data, insight and industry best practice to drive continuous improvement, standardisation and efficiency have experienced acting as the senior escalation point for live service issues, seeing the bigger picture by taking groups of services and investigating how to get the best of those underlying services you will be bringing a calm, structured and authoritative approach to incident management, risk handling and cross-government coordination are a natural leader, who can develop and inspire service management teams, fostering a culture of accountability, customer-centricity and continuous improvement, leading investigative work into problems and opportunities in existing processes, improving the service experience and by absorbing large amounts of conflicting information you will use it to produce strategic solutions for our service management customers
Pioneer Selection Ltd
Mechanical Maintenance Fitter
Pioneer Selection Ltd Manchester, Lancashire
MECHANICAL MAINTENANCE FITTER Job Title: Mechanical Maintenance Fitter Location: Manchester Salary: £39,000 (OTE £46,000+) Shift: Days (Mon-Fri) Job Role of the Mechanical Maintenance Fitter A standout opportunity has become available for a high-performing Mechanical Maintenance Fitter to join a state-of-the-art, fully automated manufacturing facility in Manchester. With major investment recently completed, this fast-paced site provides a first-class environment for engineers looking to sharpen their technical expertise and build a long-term career, including clear pathways into senior and management roles. With our Market-Leading Client, no two days will be the same! Gain vast experience and with some of the best training and progression opportunities available today! You will be responsible for mechanical fault-finding, breakdown response, and planned maintenance activities on production machinery, supporting continuous improvement and minimising downtime. Sector - Factory Maintenance Non-Negotiable Requirements of the Mechanical Maintenance Engineer Lathes and Mills Experience Needed Mechanical maintenance experience within an industrial manufacturing environment. Requirements for the Mechanical Maintenance Engineer Strong mechanical fault-finding skills. Mechanical engineering qualification. Experience working within a manufacturing environment. Desirable Requirements for the Mechanical Maintenance Engineer Experience working within the UK manufacturing sector. The Mechanical Maintenance Fitter will benefit from: Employment with a stable and well-established organisation. Competitive benefits package. Ongoing training and development opportunities. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Antony Edwards at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
Mar 24, 2026
Full time
MECHANICAL MAINTENANCE FITTER Job Title: Mechanical Maintenance Fitter Location: Manchester Salary: £39,000 (OTE £46,000+) Shift: Days (Mon-Fri) Job Role of the Mechanical Maintenance Fitter A standout opportunity has become available for a high-performing Mechanical Maintenance Fitter to join a state-of-the-art, fully automated manufacturing facility in Manchester. With major investment recently completed, this fast-paced site provides a first-class environment for engineers looking to sharpen their technical expertise and build a long-term career, including clear pathways into senior and management roles. With our Market-Leading Client, no two days will be the same! Gain vast experience and with some of the best training and progression opportunities available today! You will be responsible for mechanical fault-finding, breakdown response, and planned maintenance activities on production machinery, supporting continuous improvement and minimising downtime. Sector - Factory Maintenance Non-Negotiable Requirements of the Mechanical Maintenance Engineer Lathes and Mills Experience Needed Mechanical maintenance experience within an industrial manufacturing environment. Requirements for the Mechanical Maintenance Engineer Strong mechanical fault-finding skills. Mechanical engineering qualification. Experience working within a manufacturing environment. Desirable Requirements for the Mechanical Maintenance Engineer Experience working within the UK manufacturing sector. The Mechanical Maintenance Fitter will benefit from: Employment with a stable and well-established organisation. Competitive benefits package. Ongoing training and development opportunities. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Antony Edwards at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
Government Digital & Data
Head of IT Service Management (Service Owner) HMRC - G7
Government Digital & Data
Location Bristol, Edinburgh, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Stratford, Telford, Worthing Due to workforce controls, Newcastle-upon-Tyne, and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. Reporting Line This role will report into Allan Graham Scope and Impact Level of responsibility, decision-making authority, and influence. Person specification B&T Live Services ensures stability, resilience, and operational excellence across HMRC's live platforms. We manage end-to-end service operations, including Incident, Change, Problem, and Risk Management, to maintain availability and performance while proactively mitigating risks. Our team leads major incident resolution, service mapping, and capacity planning to minimise business and customer impact. We also oversee Release and Implementation Management, 24/7 Operations using advanced monitoring, and smooth onboarding of new services. Working closely with suppliers and commercial teams, we manage budgets, forecast operational costs, and maintain governance to deliver uninterrupted, high-quality services. Responsibilities You will: Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Plan and may schedule the testing and deployment of releases. Deliver new functionality required by the business while protecting the integrity of existing services. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Essential Criteria: Experience as a Live Service Owner for Critical National Infrastructure (CNI) services. Has had previous involvement the stages of the development life cycle, including risk management, and service management activities. Demonstrates outstanding communication skills with substantial experience in dealing with internal and external users. Demonstrates competence in evaluating and assimilating stakeholders' policy and framework. Has a broad knowledge and understanding of IT concepts and architectures, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Has general awareness of the nature of business-critical incidents, and of their implications for the business. Is thoroughly familiar with the services and products delivered and the tools, methods, procedures, equipment and software used in the operation and management of the service. Has a comprehensive understanding of the selection and use of monitoring tools and an extensive understanding of relevant financial principles and procedures including cross charging both internal and external to the organisation. Has the ability to lead teams of staff successfully, when handling complex or high impact problems. Has substantial experience of dealing with users, specialists and service providers and are skilled in conducting meetings and team management. Desirable Criteria: ITIL Certified at any Intermediate Level (e.g. Service Operations, Continual Service Improvement, Service Transition). Working knowledge of HMRC Directorates & Business Units.
Mar 24, 2026
Full time
Location Bristol, Edinburgh, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Stratford, Telford, Worthing Due to workforce controls, Newcastle-upon-Tyne, and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description As Head of IT Service Management, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. Reporting Line This role will report into Allan Graham Scope and Impact Level of responsibility, decision-making authority, and influence. Person specification B&T Live Services ensures stability, resilience, and operational excellence across HMRC's live platforms. We manage end-to-end service operations, including Incident, Change, Problem, and Risk Management, to maintain availability and performance while proactively mitigating risks. Our team leads major incident resolution, service mapping, and capacity planning to minimise business and customer impact. We also oversee Release and Implementation Management, 24/7 Operations using advanced monitoring, and smooth onboarding of new services. Working closely with suppliers and commercial teams, we manage budgets, forecast operational costs, and maintain governance to deliver uninterrupted, high-quality services. Responsibilities You will: Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Plan and may schedule the testing and deployment of releases. Deliver new functionality required by the business while protecting the integrity of existing services. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Essential Criteria: Experience as a Live Service Owner for Critical National Infrastructure (CNI) services. Has had previous involvement the stages of the development life cycle, including risk management, and service management activities. Demonstrates outstanding communication skills with substantial experience in dealing with internal and external users. Demonstrates competence in evaluating and assimilating stakeholders' policy and framework. Has a broad knowledge and understanding of IT concepts and architectures, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Has general awareness of the nature of business-critical incidents, and of their implications for the business. Is thoroughly familiar with the services and products delivered and the tools, methods, procedures, equipment and software used in the operation and management of the service. Has a comprehensive understanding of the selection and use of monitoring tools and an extensive understanding of relevant financial principles and procedures including cross charging both internal and external to the organisation. Has the ability to lead teams of staff successfully, when handling complex or high impact problems. Has substantial experience of dealing with users, specialists and service providers and are skilled in conducting meetings and team management. Desirable Criteria: ITIL Certified at any Intermediate Level (e.g. Service Operations, Continual Service Improvement, Service Transition). Working knowledge of HMRC Directorates & Business Units.
Adria Solutions
Head of Marketing
Adria Solutions Manchester, Lancashire
Head of Marketing - Manchester (FinTech) Our client, a fast-growing fintech innovator, is seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data-driven growth engine that fuels commercial performance. The successful candidate will shape and execute a high-impact marketing strategy that positions the business as a leading fintech partner, drives qualified pipeline, and delivers measurable ROI. This is a senior, hands-on role working closely with the UK leadership team to ensure marketing is a core driver of revenue and market expansion. Key Responsibilities Develop and execute a fintech-focused, performance-led marketing strategy with a strong emphasis on digital lead generation, conversion optimisation, and pipeline acceleration. Own end-to-end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi-channel campaigns across digital, paid media, social, content, and automation , leveraging data and technology to scale efficiently. Position marketing as a high-performance, insight-driven function that consistently delivers high-quality, sales-ready leads. Monitor and report on campaign performance, funnel metrics, CAC, ROI, and pipeline contribution , providing accurate forecasting and actionable insights. Lead, coach, and develop a marketing team with a strong focus on digital capability, experimentation, and commercial impact . Manage and optimise the marketing budget to maximise return and support sustainable growth. Act as brand guardian , ensuring consistent messaging, value proposition clarity, and a frictionless customer experience across all touchpoints. Build strong relationships with internal teams, external agencies, and strategic partners within the fintech ecosystem. Maintain a hands-on approach, contributing directly to campaign execution where needed. Person Specification Proven experience in a lead-generation-driven marketing role within fintech or B2B financial services . Demonstrated success in building and scaling digital demand generation engines that drive measurable revenue growth. Strong understanding of fintech customer journeys , digital channels, and emerging technologies shaping the sector. Hands-on experience with marketing automation , ideally Salesforce and Pardot, and a strong grasp of data-driven optimisation. Commercially minded, analytical, and highly performance-focused. Strong leadership skills with the ability to inspire, develop, and elevate a high-performing team. Strategic thinker with the confidence to operate at Board level while remaining operationally hands-on. Experience developing KPIs, managing performance, and using data to optimise results. Agile, solutions-focused, and comfortable operating in a fast-paced, scale-up environment. Benefits 25 days holiday + bank holidays Hybrid working Training & development budgets Interested? Click Apply Now . Head of Marketing - Manchester
Mar 24, 2026
Full time
Head of Marketing - Manchester (FinTech) Our client, a fast-growing fintech innovator, is seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data-driven growth engine that fuels commercial performance. The successful candidate will shape and execute a high-impact marketing strategy that positions the business as a leading fintech partner, drives qualified pipeline, and delivers measurable ROI. This is a senior, hands-on role working closely with the UK leadership team to ensure marketing is a core driver of revenue and market expansion. Key Responsibilities Develop and execute a fintech-focused, performance-led marketing strategy with a strong emphasis on digital lead generation, conversion optimisation, and pipeline acceleration. Own end-to-end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi-channel campaigns across digital, paid media, social, content, and automation , leveraging data and technology to scale efficiently. Position marketing as a high-performance, insight-driven function that consistently delivers high-quality, sales-ready leads. Monitor and report on campaign performance, funnel metrics, CAC, ROI, and pipeline contribution , providing accurate forecasting and actionable insights. Lead, coach, and develop a marketing team with a strong focus on digital capability, experimentation, and commercial impact . Manage and optimise the marketing budget to maximise return and support sustainable growth. Act as brand guardian , ensuring consistent messaging, value proposition clarity, and a frictionless customer experience across all touchpoints. Build strong relationships with internal teams, external agencies, and strategic partners within the fintech ecosystem. Maintain a hands-on approach, contributing directly to campaign execution where needed. Person Specification Proven experience in a lead-generation-driven marketing role within fintech or B2B financial services . Demonstrated success in building and scaling digital demand generation engines that drive measurable revenue growth. Strong understanding of fintech customer journeys , digital channels, and emerging technologies shaping the sector. Hands-on experience with marketing automation , ideally Salesforce and Pardot, and a strong grasp of data-driven optimisation. Commercially minded, analytical, and highly performance-focused. Strong leadership skills with the ability to inspire, develop, and elevate a high-performing team. Strategic thinker with the confidence to operate at Board level while remaining operationally hands-on. Experience developing KPIs, managing performance, and using data to optimise results. Agile, solutions-focused, and comfortable operating in a fast-paced, scale-up environment. Benefits 25 days holiday + bank holidays Hybrid working Training & development budgets Interested? Click Apply Now . Head of Marketing - Manchester
Zellis
Site Reliability Engineer (CloudOps)
Zellis Swinton, Manchester
About the role The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: Design and implement strategies to improve system reliability, availability, and security. Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment. Conduct regular security reviews and collaborate with security teams to address vulnerabilities. CI/CD Management: Own and optimise Continuous Integration and Continuous Deployment pipelines. Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows. Ensure secure, efficient, and automated deployment processes across environments. Monitoring & Observability: Implement and maintain monitoring solutions for infrastructure and applications. Develop dashboards and alerting systems to ensure proactive incident and security event management. Evaluate and integrate new observability tools as needed. Automation & Tooling: Automate repetitive tasks to improve efficiency and reduce human error. Build and maintain internal tools that support engineering productivity and security compliance. Champion Infrastructure as Code (IaC) practices using tools like Terraform or ARM templates. Cloud Infrastructure Management: Manage and optimise services across AWS and Azure environments. Ensure scalability, resilience, and security of service-based architectures. Implement cost management strategies to optimise cloud spend without compromising performance or security. Incident Response & Root Cause Analysis: Lead incident response efforts, including security incidents, and conduct post-mortem reviews. Drive continuous improvement through lessons learned and preventive measures. Skills & experience Proven experience in AWS and Azure cloud environments. Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself. To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 24, 2026
Full time
About the role The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: Design and implement strategies to improve system reliability, availability, and security. Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment. Conduct regular security reviews and collaborate with security teams to address vulnerabilities. CI/CD Management: Own and optimise Continuous Integration and Continuous Deployment pipelines. Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows. Ensure secure, efficient, and automated deployment processes across environments. Monitoring & Observability: Implement and maintain monitoring solutions for infrastructure and applications. Develop dashboards and alerting systems to ensure proactive incident and security event management. Evaluate and integrate new observability tools as needed. Automation & Tooling: Automate repetitive tasks to improve efficiency and reduce human error. Build and maintain internal tools that support engineering productivity and security compliance. Champion Infrastructure as Code (IaC) practices using tools like Terraform or ARM templates. Cloud Infrastructure Management: Manage and optimise services across AWS and Azure environments. Ensure scalability, resilience, and security of service-based architectures. Implement cost management strategies to optimise cloud spend without compromising performance or security. Incident Response & Root Cause Analysis: Lead incident response efforts, including security incidents, and conduct post-mortem reviews. Drive continuous improvement through lessons learned and preventive measures. Skills & experience Proven experience in AWS and Azure cloud environments. Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself. To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Supported Living Innovation Lead 6m FTC
Astro Studios, Inc. Manchester, Lancashire
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. This is a 6 month Fixed Term Contract A hybrid role combining'workingfrom home'withrequiredtravel tothe client in South Yorkshire(two daysperweek)andoccasional travel tothe PA office in Victoria, London. The role is 50% contract 2.5 days per weekworkedwithin9am to 6pm Monday to Thursday Role is predominately based in Sheffield We are seeking a Supported Living Innovation Lead to join a Learning Disability Pathfinder project with a local authority client. This is a great opportunity to join a market leader in the use of care technology and help achieve better outcomes and quality of life for vulnerable service users, their families and carers. We are working with a local authority in South Yorkshire to identify where people living in Supported Living in shared environments could be better supported during night hours, in a less intrusive manner, ensuring the care hours meet the expected outcomes and required needs, right sizing the care package where technology supports by identifying where a response is needed, but equally when it is safe to take a step back and move away from a 'just in case' support model. You will have opportunity to: Contribute to developing and delivering the Pathfinder project, working with local commissioners, care providers, service users, advocates and families to understand needs and outcomes, to establish and build confidence in care technology and provide hands on support and guidance to care provider staff to harness enabling technology and break down any perceived barriers around technology replacing human contact. The role will provide substantial opportunity to further develop skills and expertise and contribute directly to the successful delivery of this project and identifying further projects that test new approaches to care technology. The role will include: Reviewing existing care plans with frontline practitioners and identifying opportunities to support outcomes through application of care technology Understanding care costs with finance and performance teams, supporting with the development and management of a local benefits realisation model Managing communications plans and activities with staff, service users and families Liaising with Argenti services to enhance learning around application of care technology within Learning Disability services and the potential to introduce into the Council Identifying lessons learned and project activities to enhance, to support future projects of a similar nature with other local authorities Reviewing care technology referrals and installation plans and activities, working with the Council TEC service and technology partners as required Qualifications Experience of working with people with Learning Disabilities and Autism, families, advocates and Supported Living care providers within a health or social care context Experience of working with care technology or a similar/related type of technology Strongly motivated to support vulnerable people to live fulfilling, independent lives Great communication skills, able to engage with partner organisations, stakeholders and clients independently and produce relevant reports and/or materials Demonstrated technical proficiency and aptitude for working with and learning about new technology A collaborative team player who works well with others Organised with good project management abilities and excellent attention to detail Enjoys problem solving Adaptable to different scenarios and tasks and resilient in the face of any service challenges Good analytical skills Proficient using MS Excel, PowerPoint and Word Desirable (but not necessary) Direct experience of working with a council in an adult social care context Direct experience of using and installing care technology Direct experience of developing new service pathways We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Additional information Life at PA Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us at:
Mar 24, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. This is a 6 month Fixed Term Contract A hybrid role combining'workingfrom home'withrequiredtravel tothe client in South Yorkshire(two daysperweek)andoccasional travel tothe PA office in Victoria, London. The role is 50% contract 2.5 days per weekworkedwithin9am to 6pm Monday to Thursday Role is predominately based in Sheffield We are seeking a Supported Living Innovation Lead to join a Learning Disability Pathfinder project with a local authority client. This is a great opportunity to join a market leader in the use of care technology and help achieve better outcomes and quality of life for vulnerable service users, their families and carers. We are working with a local authority in South Yorkshire to identify where people living in Supported Living in shared environments could be better supported during night hours, in a less intrusive manner, ensuring the care hours meet the expected outcomes and required needs, right sizing the care package where technology supports by identifying where a response is needed, but equally when it is safe to take a step back and move away from a 'just in case' support model. You will have opportunity to: Contribute to developing and delivering the Pathfinder project, working with local commissioners, care providers, service users, advocates and families to understand needs and outcomes, to establish and build confidence in care technology and provide hands on support and guidance to care provider staff to harness enabling technology and break down any perceived barriers around technology replacing human contact. The role will provide substantial opportunity to further develop skills and expertise and contribute directly to the successful delivery of this project and identifying further projects that test new approaches to care technology. The role will include: Reviewing existing care plans with frontline practitioners and identifying opportunities to support outcomes through application of care technology Understanding care costs with finance and performance teams, supporting with the development and management of a local benefits realisation model Managing communications plans and activities with staff, service users and families Liaising with Argenti services to enhance learning around application of care technology within Learning Disability services and the potential to introduce into the Council Identifying lessons learned and project activities to enhance, to support future projects of a similar nature with other local authorities Reviewing care technology referrals and installation plans and activities, working with the Council TEC service and technology partners as required Qualifications Experience of working with people with Learning Disabilities and Autism, families, advocates and Supported Living care providers within a health or social care context Experience of working with care technology or a similar/related type of technology Strongly motivated to support vulnerable people to live fulfilling, independent lives Great communication skills, able to engage with partner organisations, stakeholders and clients independently and produce relevant reports and/or materials Demonstrated technical proficiency and aptitude for working with and learning about new technology A collaborative team player who works well with others Organised with good project management abilities and excellent attention to detail Enjoys problem solving Adaptable to different scenarios and tasks and resilient in the face of any service challenges Good analytical skills Proficient using MS Excel, PowerPoint and Word Desirable (but not necessary) Direct experience of working with a council in an adult social care context Direct experience of using and installing care technology Direct experience of developing new service pathways We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Additional information Life at PA Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us at:
Morgan McKinley
Corporate Tax Director
Morgan McKinley
A leading Big 4 accountancy practice is seeking an experienced Tax Director to join its Corporate Tax team. This is a senior leadership position combining client advisory, team leadership and business development, with clear progression towards Partner. This role sits within a high-performing advisory practice supporting Our clients include UK headquartered businesses and inbound groups across a range of sectors. The team provides strategic tax advice with a focus on tax reporting and audit. The work in the AARTS (audit and accounting related tax services) team includes supporting clients with their tax provisioning as part of their annual or interim tax reporting requirements. This includes working with teams undertaking associated tax advisory and BEPS Pillar 2 projects as needed, supporting clients through their annual compliance cycle. The successful candidate may also input and lead related transformation and BEPS Pillar 2 provisioning projects. The Role The successful candidate will be able to build strong relationships, develop junior staff, provide excellent client service and identify business development opportunities. The candidate must have a proven track record of strong market presence, spotting opportunities and conversion into wins. Responsibilities: Be market facing with allocated clients and target organisations, particularly in the fast growth tech and entrepreneurial sectors Be actively involved with the targeting of new client acquisitions by working with wider tax and non-tax teams. Be actively involved with managing and tracking target activities and business development initiatives Liaising with the client service team and with colleagues in other tax disciplines to provide a co-ordinated service to the client including managing and delivering tax compliance services Developing and maintaining strong relationships with clients and identifying leads for new work Ensuring that clients are kept up to date on developments within the corporate tax world that may affect their businesses Hold conversations with stakeholders in the markets and be capable of introducing relevant specialists from across the firm Lead by example with client relationships, technical quality and service delivery Actively promote team and personal profile to internal networks in order to promote collaboration and increase internal leads Being involved in business development and proposal activity which includes attending various networking events Managing our engagement quality and risk processes and client financials Managing teams, coaching and developing staff The Individual: Strong understanding of tax accounting concepts under IFRS, UK GAAP (knowledge of US GAAP also desirable). Successful track record of new business origination within tax reporting projects through both internal and external activities Excellent commercially Display technical strength in our specialist markets above Sustains a high level of drive, shows enthusiasm and a positive attitude that translates across the team Inspirational leader Displays an inclusive, collaborative approach and operates in an inspirational & respectful manner with colleagues, clients and the wider community Brings insight and effectively applies knowledge to business and client problems Communicates with impact, in a way that is open, honest, consistent and clear Qualified CTA or ACA/CA or equivalent Strong interpersonal skills in addition to strong oral and written communication skills This position can be located in either London, Leeds or Manchester.
Mar 24, 2026
Full time
A leading Big 4 accountancy practice is seeking an experienced Tax Director to join its Corporate Tax team. This is a senior leadership position combining client advisory, team leadership and business development, with clear progression towards Partner. This role sits within a high-performing advisory practice supporting Our clients include UK headquartered businesses and inbound groups across a range of sectors. The team provides strategic tax advice with a focus on tax reporting and audit. The work in the AARTS (audit and accounting related tax services) team includes supporting clients with their tax provisioning as part of their annual or interim tax reporting requirements. This includes working with teams undertaking associated tax advisory and BEPS Pillar 2 projects as needed, supporting clients through their annual compliance cycle. The successful candidate may also input and lead related transformation and BEPS Pillar 2 provisioning projects. The Role The successful candidate will be able to build strong relationships, develop junior staff, provide excellent client service and identify business development opportunities. The candidate must have a proven track record of strong market presence, spotting opportunities and conversion into wins. Responsibilities: Be market facing with allocated clients and target organisations, particularly in the fast growth tech and entrepreneurial sectors Be actively involved with the targeting of new client acquisitions by working with wider tax and non-tax teams. Be actively involved with managing and tracking target activities and business development initiatives Liaising with the client service team and with colleagues in other tax disciplines to provide a co-ordinated service to the client including managing and delivering tax compliance services Developing and maintaining strong relationships with clients and identifying leads for new work Ensuring that clients are kept up to date on developments within the corporate tax world that may affect their businesses Hold conversations with stakeholders in the markets and be capable of introducing relevant specialists from across the firm Lead by example with client relationships, technical quality and service delivery Actively promote team and personal profile to internal networks in order to promote collaboration and increase internal leads Being involved in business development and proposal activity which includes attending various networking events Managing our engagement quality and risk processes and client financials Managing teams, coaching and developing staff The Individual: Strong understanding of tax accounting concepts under IFRS, UK GAAP (knowledge of US GAAP also desirable). Successful track record of new business origination within tax reporting projects through both internal and external activities Excellent commercially Display technical strength in our specialist markets above Sustains a high level of drive, shows enthusiasm and a positive attitude that translates across the team Inspirational leader Displays an inclusive, collaborative approach and operates in an inspirational & respectful manner with colleagues, clients and the wider community Brings insight and effectively applies knowledge to business and client problems Communicates with impact, in a way that is open, honest, consistent and clear Qualified CTA or ACA/CA or equivalent Strong interpersonal skills in addition to strong oral and written communication skills This position can be located in either London, Leeds or Manchester.
The Portfolio Group
ER Meeting Lead
The Portfolio Group Manchester, Lancashire
Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree or strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving BENEFITS 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes 51279LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
Mar 23, 2026
Full time
Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree or strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving BENEFITS 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes 51279LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
Assistant Director Adults (Complex Needs)
Old Moat Manchester, Lancashire
About the Role Assistant Director (Complex/specialist services) Manchester is a city of ambition, resilience and delivery, qualities that run through our approach to Adult Social Care. We've built strong foundations through integrated neighbourhood teams, a highly skilled workforce and a relentless focus on independence, safeguarding and inclusion. We're now recruiting for the role of Assistant Director (complex/specialist services). Responsibilities Reporting to the Director of Operations, you will lead the operational delivery of adult statutory functions within the complex/specialist ASC services. You will have responsibility for the Learning Disability, Mental Health, Sensory, Preparation for Adulthood, No recourse to public funds, Substance Misuse, Entrenched Rough Sleeper teams, Personalisation, and Out of Hours services. You'll be accountable for safe, effective and person centred provision across the city, and you will be leading significant change programmes across the services described above. This is a role for a leader who combines professional credibility with operational depth. You'll inspire a diverse workforce, embed high standards of practice, and strengthen performance frameworks, all while driving forward integration with health partners through the Manchester Local Care Organisation. Assessment Centre - Mid to end of April Candidate Profile We are looking for a senior leader with a social work qualification, proven operational leadership, and the resilience to deliver in a complex, high pressure environment. You'll balance statutory grip with the creativity to shape new models of care and support. This is a rare opportunity to be part of one of the most ambitious operational ASC systems in the country and make a real difference to people's lives in one of Europe's most exciting cities. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits We Offer Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service. You can purchase up to two additional weeks. Buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three times your salary as a lump sum. Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your newborn or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave - Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments - Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats - Our reciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long term condition If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirement for the role and identify with at least one of the criteria above. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability friendly. Contact For more information about the role or any adjustments, email . Requirements for Successful Candidates In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Pre Employment Checks Proof of Right to Work - You will need to provide documentary evidence of your right to work in the UK. Please note visa sponsorship is not guaranteed for this role. References - We'll require references from your current and previous employer(s). Proof of Qualifications - Evidence of qualifications relevant to the role will be required. Disclosure and Barring Service (DBS) Check - A criminal record check may be necessary, depending on the role. Driving Licence - If the role requires driving, we'll need evidence of your valid driving licence. Other Relevant Information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. Additional Information For more information about the role, please ensure that you read the role profile attached. Calculate Your Take Home Pay Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice Privacy Notice
Mar 22, 2026
Full time
About the Role Assistant Director (Complex/specialist services) Manchester is a city of ambition, resilience and delivery, qualities that run through our approach to Adult Social Care. We've built strong foundations through integrated neighbourhood teams, a highly skilled workforce and a relentless focus on independence, safeguarding and inclusion. We're now recruiting for the role of Assistant Director (complex/specialist services). Responsibilities Reporting to the Director of Operations, you will lead the operational delivery of adult statutory functions within the complex/specialist ASC services. You will have responsibility for the Learning Disability, Mental Health, Sensory, Preparation for Adulthood, No recourse to public funds, Substance Misuse, Entrenched Rough Sleeper teams, Personalisation, and Out of Hours services. You'll be accountable for safe, effective and person centred provision across the city, and you will be leading significant change programmes across the services described above. This is a role for a leader who combines professional credibility with operational depth. You'll inspire a diverse workforce, embed high standards of practice, and strengthen performance frameworks, all while driving forward integration with health partners through the Manchester Local Care Organisation. Assessment Centre - Mid to end of April Candidate Profile We are looking for a senior leader with a social work qualification, proven operational leadership, and the resilience to deliver in a complex, high pressure environment. You'll balance statutory grip with the creativity to shape new models of care and support. This is a rare opportunity to be part of one of the most ambitious operational ASC systems in the country and make a real difference to people's lives in one of Europe's most exciting cities. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits We Offer Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service. You can purchase up to two additional weeks. Buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three times your salary as a lump sum. Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your newborn or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave - Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments - Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats - Our reciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long term condition If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirement for the role and identify with at least one of the criteria above. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability friendly. Contact For more information about the role or any adjustments, email . Requirements for Successful Candidates In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Pre Employment Checks Proof of Right to Work - You will need to provide documentary evidence of your right to work in the UK. Please note visa sponsorship is not guaranteed for this role. References - We'll require references from your current and previous employer(s). Proof of Qualifications - Evidence of qualifications relevant to the role will be required. Disclosure and Barring Service (DBS) Check - A criminal record check may be necessary, depending on the role. Driving Licence - If the role requires driving, we'll need evidence of your valid driving licence. Other Relevant Information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. Additional Information For more information about the role, please ensure that you read the role profile attached. Calculate Your Take Home Pay Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice Privacy Notice
University of Manchester
Director of Portfolio - Research Enablement
University of Manchester
Role: Director of Portfolio - Research Enablement Company: University of Manchester Location: Manchester City Centre, Hybrid Working Salary: Up to £110,000 plus USS Pension This is a critical portfolio and change leadership role that will coordinate and optimise the delivery of research-facing change across the University in alignment with the Manchester 2035 strategic vision. As a senior leader within Research and Business Engagement, and a key partner to the Strategic Change Office and the Research Infrastructure Strategy Group (RISG), you will lead the strategic coordination, integration, and optimisation of the University's research infrastructure-spanning physical, digital, and human assets. This will include shaping key aspects of governance, delivery operating models and project standards. You will develop a coherent, structured approach to prioritisation and build a delivery capability that accelerates outcomes for Manchester's researchers, improves consistency and transparency of change output and integrates research-facing capabilities with enterprise-wide technology and change. The University of Manchester is one of the world's most influential universities, renowned for world-class research, innovation and social impact. Home to 26 Nobel Prize winners and breakthroughs from the modern computer to graphene, the University ranks highly both in the UK and globally and serves a diverse community of researchers, students and professional staff. The Role You will lead the consistent, repeatable and efficient delivery of research-facing change across a broad and diverse range of enabling services. Working in partnership with an executive team comprising academic and technical experts, you will establish a shared delivery framework, common governance and a clear prioritisation mechanism for how, and why, we deliver change to Manchester's research population. You will play a key role in the creation and marshalling of demand and be a credible figurehead for research change at Manchester. You will proactively engage across our diverse and complex stakeholder community to build positive peer-to-peer relationships, both in research and across the wider University landscape at all levels. You will lead the proactive management of resources within the RISG portfolio. You will create a high-performing, professional, blended team of matrix resource drawing on specialist research technology or research administration professionals but also calling on the University's deep pool of enterprise change professionals as needed. You will also establish a structured framework for research change, whilst also recognising the unique and specialised nature of research environments. The Candidate A proven portfolio, programme or change leader, with a background in a research-driven sector, you will have demonstrable experience delivering complex, multi-stakeholder programmes of technology-enabled business change. Energetic, pro-active and politically astute yet possessing the gravitas and intellectual horsepower to engage, credibly, with a diverse and challenging academic research and professional services stakeholder group. You will bring clear experience demonstrating the value of crafting structured and prioritised portfolios of business change aligned with organisational objectives. Outcomes-driven and focused, you will be an inspiring leader with the ability to help teams improve, adopt structure and best practice in project methodology, without becoming dogmatic. You will have a track record of working across boundaries and enthusing traditional project delivery teams. You should also have experience balancing a clear vision for change with flexibility, coupled with a laser focus on delivering measurable benefits for researchers. To explore this opportunity, please click this link: or contact Alex Richardson on or via for a confidential discussion about this compelling opportunity. Closing date: 3rd May 2026 - Midnight
Mar 22, 2026
Full time
Role: Director of Portfolio - Research Enablement Company: University of Manchester Location: Manchester City Centre, Hybrid Working Salary: Up to £110,000 plus USS Pension This is a critical portfolio and change leadership role that will coordinate and optimise the delivery of research-facing change across the University in alignment with the Manchester 2035 strategic vision. As a senior leader within Research and Business Engagement, and a key partner to the Strategic Change Office and the Research Infrastructure Strategy Group (RISG), you will lead the strategic coordination, integration, and optimisation of the University's research infrastructure-spanning physical, digital, and human assets. This will include shaping key aspects of governance, delivery operating models and project standards. You will develop a coherent, structured approach to prioritisation and build a delivery capability that accelerates outcomes for Manchester's researchers, improves consistency and transparency of change output and integrates research-facing capabilities with enterprise-wide technology and change. The University of Manchester is one of the world's most influential universities, renowned for world-class research, innovation and social impact. Home to 26 Nobel Prize winners and breakthroughs from the modern computer to graphene, the University ranks highly both in the UK and globally and serves a diverse community of researchers, students and professional staff. The Role You will lead the consistent, repeatable and efficient delivery of research-facing change across a broad and diverse range of enabling services. Working in partnership with an executive team comprising academic and technical experts, you will establish a shared delivery framework, common governance and a clear prioritisation mechanism for how, and why, we deliver change to Manchester's research population. You will play a key role in the creation and marshalling of demand and be a credible figurehead for research change at Manchester. You will proactively engage across our diverse and complex stakeholder community to build positive peer-to-peer relationships, both in research and across the wider University landscape at all levels. You will lead the proactive management of resources within the RISG portfolio. You will create a high-performing, professional, blended team of matrix resource drawing on specialist research technology or research administration professionals but also calling on the University's deep pool of enterprise change professionals as needed. You will also establish a structured framework for research change, whilst also recognising the unique and specialised nature of research environments. The Candidate A proven portfolio, programme or change leader, with a background in a research-driven sector, you will have demonstrable experience delivering complex, multi-stakeholder programmes of technology-enabled business change. Energetic, pro-active and politically astute yet possessing the gravitas and intellectual horsepower to engage, credibly, with a diverse and challenging academic research and professional services stakeholder group. You will bring clear experience demonstrating the value of crafting structured and prioritised portfolios of business change aligned with organisational objectives. Outcomes-driven and focused, you will be an inspiring leader with the ability to help teams improve, adopt structure and best practice in project methodology, without becoming dogmatic. You will have a track record of working across boundaries and enthusing traditional project delivery teams. You should also have experience balancing a clear vision for change with flexibility, coupled with a laser focus on delivering measurable benefits for researchers. To explore this opportunity, please click this link: or contact Alex Richardson on or via for a confidential discussion about this compelling opportunity. Closing date: 3rd May 2026 - Midnight
IRIS Recruitment
Business Intelligence Developer
IRIS Recruitment Manchester, Lancashire
Business Intelligence Developer Peterborough, UK (Hybrid) Permanent full time Competitive + Bonus IRIS is continuing to grow its Data Science team as the business relies more heavily on data to support reporting, decision-making and future initiatives across finance, sales and operations. This is a newly created role to support the ongoing development of ABIOS , our internal data platform. ABIOS is used daily by teams across the business and plays an important role in areas such as billing, reporting and operational insight, supporting around £500k of monthly revenue. The role would suit someone who enjoys working with SQL, likes understanding how data is used in a real business context, and wants to be close to the problems they're solving rather than working on isolated technical tasks. Why This Role Matters ABIOS underpins a lot of day-to-day activity at IRIS. It brings together data from multiple core systems and makes it usable for teams who rely on accurate, timely information. Used by over 700 internal users each day Supports billing, finance and operational reporting Helps teams view, update and work with trusted data Continues to evolve as the business grows and changes You'll help keep the platform running smoothly while also contributing to improvements and future changes, including a move towards a hybrid Azure / AWS environment. About the Team You'll Join You'll join a small team of Business Intelligence Developers within the wider Data Science function, reporting into the Senior Manager, Data Science. The team works collaboratively and supports one another. There's a mix of development, data and analysis skills, and people are encouraged to share ideas, ask questions and challenge how things are done when it makes sense. What You'll Be Doing This is a hands-on role with a mix of development and support. Day to day, you'll be: Building and improving internal data tools within ABIOS Writing and maintaining SQL queries, views and datasets Pulling data from data warehouses and preparing it for use in tools and reports Investigating and fixing data issues to maintain data quality Testing changes and new features to ensure they work as expected Working with internal teams (such as Finance and Sales) to understand what data they need Documenting solutions and creating simple user guides Supporting wider Data Science BAU activity when needed As you become more familiar with the platform, you'll take on more ownership and start contributing to how solutions are designed, not just built. What We're Looking For This role is suited to someone with a solid foundation who is keen to develop further. You'll ideally have: Commercial experience working with SQL and data manipulation Strong Excel / Microsoft 365 skills Experience working with data in a business environment A structured, organised approach and good attention to detail The ability to explain technical topics clearly to non-technical colleagues Experience in the following would be useful but isn't essential: Postgres, MySQL or similar databases C# .NET, JavaScript, HTML/CSS Azure or AWS Internal data tools or reporting platforms Agile or Waterfall delivery approaches More importantly, we're looking for someone who is: Curious and keen to learn Comfortable asking questions and picking up new systems Practical and solution-focused Happy working as part of a team but able to take ownership of tasks Willing to put the effort in and grow with the role What You'll Gain A role that supports core business activity , not side projects Clear ownership and responsibility as you build confidence Exposure to cloud platforms and modern data practices Support and on-the-job learning from an experienced team Opportunities to develop towards more advanced data work over time Our Application Process We like to keep things simple, transparent, and fair: Apply online Just upload your CV and tell us why you're interested in the role. Initial Interview (plus Online Assessments) A chat with our Talent team. Two short assessments: CCAT (15-minute timed test). EPP (untimed personality questionnaire). Hiring Manager interview A conversation focused on your experience, mindset and motivation for the role. We're looking for genuine interest and understanding of what the role involves. Technical / practical test A SQL- and data-focused assessment sent to you to complete independently. The test is designed to assess your own technical ability and understanding. Final face-to-face interview (Peterborough/Manchester) A final discussion with senior members of the Data Science team, including the hiring manager, to explore fit, collaboration style and how you'd work day to day. If you're looking for a role where your SQL skills are genuinely used, your work is trusted, and you can grow with the platform over time, we'd like to hear from you.
Mar 22, 2026
Full time
Business Intelligence Developer Peterborough, UK (Hybrid) Permanent full time Competitive + Bonus IRIS is continuing to grow its Data Science team as the business relies more heavily on data to support reporting, decision-making and future initiatives across finance, sales and operations. This is a newly created role to support the ongoing development of ABIOS , our internal data platform. ABIOS is used daily by teams across the business and plays an important role in areas such as billing, reporting and operational insight, supporting around £500k of monthly revenue. The role would suit someone who enjoys working with SQL, likes understanding how data is used in a real business context, and wants to be close to the problems they're solving rather than working on isolated technical tasks. Why This Role Matters ABIOS underpins a lot of day-to-day activity at IRIS. It brings together data from multiple core systems and makes it usable for teams who rely on accurate, timely information. Used by over 700 internal users each day Supports billing, finance and operational reporting Helps teams view, update and work with trusted data Continues to evolve as the business grows and changes You'll help keep the platform running smoothly while also contributing to improvements and future changes, including a move towards a hybrid Azure / AWS environment. About the Team You'll Join You'll join a small team of Business Intelligence Developers within the wider Data Science function, reporting into the Senior Manager, Data Science. The team works collaboratively and supports one another. There's a mix of development, data and analysis skills, and people are encouraged to share ideas, ask questions and challenge how things are done when it makes sense. What You'll Be Doing This is a hands-on role with a mix of development and support. Day to day, you'll be: Building and improving internal data tools within ABIOS Writing and maintaining SQL queries, views and datasets Pulling data from data warehouses and preparing it for use in tools and reports Investigating and fixing data issues to maintain data quality Testing changes and new features to ensure they work as expected Working with internal teams (such as Finance and Sales) to understand what data they need Documenting solutions and creating simple user guides Supporting wider Data Science BAU activity when needed As you become more familiar with the platform, you'll take on more ownership and start contributing to how solutions are designed, not just built. What We're Looking For This role is suited to someone with a solid foundation who is keen to develop further. You'll ideally have: Commercial experience working with SQL and data manipulation Strong Excel / Microsoft 365 skills Experience working with data in a business environment A structured, organised approach and good attention to detail The ability to explain technical topics clearly to non-technical colleagues Experience in the following would be useful but isn't essential: Postgres, MySQL or similar databases C# .NET, JavaScript, HTML/CSS Azure or AWS Internal data tools or reporting platforms Agile or Waterfall delivery approaches More importantly, we're looking for someone who is: Curious and keen to learn Comfortable asking questions and picking up new systems Practical and solution-focused Happy working as part of a team but able to take ownership of tasks Willing to put the effort in and grow with the role What You'll Gain A role that supports core business activity , not side projects Clear ownership and responsibility as you build confidence Exposure to cloud platforms and modern data practices Support and on-the-job learning from an experienced team Opportunities to develop towards more advanced data work over time Our Application Process We like to keep things simple, transparent, and fair: Apply online Just upload your CV and tell us why you're interested in the role. Initial Interview (plus Online Assessments) A chat with our Talent team. Two short assessments: CCAT (15-minute timed test). EPP (untimed personality questionnaire). Hiring Manager interview A conversation focused on your experience, mindset and motivation for the role. We're looking for genuine interest and understanding of what the role involves. Technical / practical test A SQL- and data-focused assessment sent to you to complete independently. The test is designed to assess your own technical ability and understanding. Final face-to-face interview (Peterborough/Manchester) A final discussion with senior members of the Data Science team, including the hiring manager, to explore fit, collaboration style and how you'd work day to day. If you're looking for a role where your SQL skills are genuinely used, your work is trusted, and you can grow with the platform over time, we'd like to hear from you.
Career Makers
Customer Care Administrator
Career Makers
CareerMakers Recruitment is currently looking for a Customer Care Administrator on behalf of our client based in Bolton, BL4 area. Responsibilities: Handle inbound calls and emails promptly and professionally; log all interactions and outcomes. Resolve day-to-day customer queries, issues and service changes, escalating only when needed. Create, update and maintain customer records, service agreements and job details in our systems with high accuracy. Coordinate bookings and changes with Operations and Transport; keep customers informed of ETAs and any delays. Set up and manage sub-contracted services as requested, ensuring details are captured correctly and systems reflect live status. Monitor the accuracy of data related to customer services, logistics and subcontractors; fix errors and flag patterns. Liaise with customers, suppliers and internal teams to ensure clear, consistent communication and great service standards. Follow agreed processes and contribute suggestions to improve how we work. Provide clear feedback and customer insights to the Sales team to support retention and growth. Represent the company positively at all times, living our values in every interaction. Be the helpful, reliable voice our customers count on. Work cooperatively within the team; step in to support colleagues during busy periods. Maintain a calm, solutions-focused approach and close the loop with customers. Show respect to colleagues and clients; protect customer data and confidentiality. Take ownership for data quality. Skills: MUST HAVE RECYCLING ADMIN EXPERIENCE. Excellent communication skills, both spoken and written. Adept at IT software used in Customer Service functions. The ability to process customer requests swiftly, maintaining accuracy. Be a problem-solver who can handle customer queries and knows when to escalate issues Knowledge of customer service principles. Good communication skills and strong telephone manner. Good attention to detail. Schedule: Open 08:00am to 17:00pm (Monday to Friday) Your shift pattern will be identified during the recruitment process Payrate: Negotiable depending on experience If you are interested in the role, and have the relevant experience please apply with your CV or give us a call on (phone number removed).
Mar 22, 2026
Full time
CareerMakers Recruitment is currently looking for a Customer Care Administrator on behalf of our client based in Bolton, BL4 area. Responsibilities: Handle inbound calls and emails promptly and professionally; log all interactions and outcomes. Resolve day-to-day customer queries, issues and service changes, escalating only when needed. Create, update and maintain customer records, service agreements and job details in our systems with high accuracy. Coordinate bookings and changes with Operations and Transport; keep customers informed of ETAs and any delays. Set up and manage sub-contracted services as requested, ensuring details are captured correctly and systems reflect live status. Monitor the accuracy of data related to customer services, logistics and subcontractors; fix errors and flag patterns. Liaise with customers, suppliers and internal teams to ensure clear, consistent communication and great service standards. Follow agreed processes and contribute suggestions to improve how we work. Provide clear feedback and customer insights to the Sales team to support retention and growth. Represent the company positively at all times, living our values in every interaction. Be the helpful, reliable voice our customers count on. Work cooperatively within the team; step in to support colleagues during busy periods. Maintain a calm, solutions-focused approach and close the loop with customers. Show respect to colleagues and clients; protect customer data and confidentiality. Take ownership for data quality. Skills: MUST HAVE RECYCLING ADMIN EXPERIENCE. Excellent communication skills, both spoken and written. Adept at IT software used in Customer Service functions. The ability to process customer requests swiftly, maintaining accuracy. Be a problem-solver who can handle customer queries and knows when to escalate issues Knowledge of customer service principles. Good communication skills and strong telephone manner. Good attention to detail. Schedule: Open 08:00am to 17:00pm (Monday to Friday) Your shift pattern will be identified during the recruitment process Payrate: Negotiable depending on experience If you are interested in the role, and have the relevant experience please apply with your CV or give us a call on (phone number removed).
IPS Group
Personal Injury Solicitor
IPS Group Manchester, Lancashire
Role Overview A leading national law firm is seeking an NQ Solicitor or Assistant Solicitor to join its highly regarded Serious Injury team in Manchester or Liverpool. This is an excellent opportunity to work within a market-leading practice handling complex, high-value personal injury matters while making a genuine difference to clients' lives. Working as part of a collaborative and supportive team, you will assist on and manage a varied caseload involving life-changing injuries, including brain and spinal cord injuries, amputations, and other serious conditions. You'll work closely with senior lawyers while developing your own expertise in this specialist area. Candidate Profile / Experience Needed Qualified Solicitor with 0-4 years' PQE, ideally with exposure to serious injury or complex personal injury work Ability to manage a caseload independently while supporting on high-value, complex claims Strong client care skills with a compassionate and empathetic approach Commercial awareness and an interest in contributing to business development activity Ambitious, proactive, and keen to develop within a specialist Serious Injury team Willingness to be office-based as required and work collaboratively with colleagues What's on Offer? Salary £ Opportunity to join a nationally recognised Serious Injury team with an excellent reputation Exposure to high-quality, complex work alongside experienced senior lawyers Clear progression and development opportunities, including mentoring and training responsibilities Flexible and hybrid working options to support work-life balance A genuinely inclusive and supportive culture focused on wellbeing, development, and social impact Apply Now If you're a solicitor looking to build your career in Serious Injury within a top-tier national firm, this is an outstanding opportunity to join a team where you can make a real difference. Apply now for a confidential discussion.
Mar 22, 2026
Full time
Role Overview A leading national law firm is seeking an NQ Solicitor or Assistant Solicitor to join its highly regarded Serious Injury team in Manchester or Liverpool. This is an excellent opportunity to work within a market-leading practice handling complex, high-value personal injury matters while making a genuine difference to clients' lives. Working as part of a collaborative and supportive team, you will assist on and manage a varied caseload involving life-changing injuries, including brain and spinal cord injuries, amputations, and other serious conditions. You'll work closely with senior lawyers while developing your own expertise in this specialist area. Candidate Profile / Experience Needed Qualified Solicitor with 0-4 years' PQE, ideally with exposure to serious injury or complex personal injury work Ability to manage a caseload independently while supporting on high-value, complex claims Strong client care skills with a compassionate and empathetic approach Commercial awareness and an interest in contributing to business development activity Ambitious, proactive, and keen to develop within a specialist Serious Injury team Willingness to be office-based as required and work collaboratively with colleagues What's on Offer? Salary £ Opportunity to join a nationally recognised Serious Injury team with an excellent reputation Exposure to high-quality, complex work alongside experienced senior lawyers Clear progression and development opportunities, including mentoring and training responsibilities Flexible and hybrid working options to support work-life balance A genuinely inclusive and supportive culture focused on wellbeing, development, and social impact Apply Now If you're a solicitor looking to build your career in Serious Injury within a top-tier national firm, this is an outstanding opportunity to join a team where you can make a real difference. Apply now for a confidential discussion.
CapGemini
SRE Managing Consultant - Cloud Operating Model
CapGemini Manchester, Lancashire
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket led operations to measurable, product aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance. This will include: SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data driven trade offs between reliability and delivery velocity. Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post incident improvement actions. Toil Reduction Through Engineering & Automation: Identify high friction operational work and prioritise engineering led automation to reduce manual effort, improve repeatability, and increase operational scalability. SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation. Cross discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers. Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed). As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills Your Profile Extensive experience in client facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements. Proven ability to lead and own advisory engagements end to end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities. Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating model principles in advisory, transformation, or large scale delivery contexts; associate level certifications are desirable but not mandatory. Design, establish, and evolve SRE led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms. Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision making. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. What You'll Love About Working Here Join the close knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you'll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you'll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you're excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow. We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients Need To Know At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Short Description Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Mar 22, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket led operations to measurable, product aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance. This will include: SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data driven trade offs between reliability and delivery velocity. Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post incident improvement actions. Toil Reduction Through Engineering & Automation: Identify high friction operational work and prioritise engineering led automation to reduce manual effort, improve repeatability, and increase operational scalability. SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation. Cross discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers. Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed). As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills Your Profile Extensive experience in client facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements. Proven ability to lead and own advisory engagements end to end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities. Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating model principles in advisory, transformation, or large scale delivery contexts; associate level certifications are desirable but not mandatory. Design, establish, and evolve SRE led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms. Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision making. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. What You'll Love About Working Here Join the close knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you'll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you'll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you're excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow. We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients Need To Know At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Short Description Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Michael Page Business Support
People Advisor - Employee Relations
Michael Page Business Support Manchester, Lancashire
You'll be a trusted expert handling a high volume of cases-from day-to-day transactional matters to sensitive, complex issues. You'll partner closely with People Managers, Business Partners, and Centres of Excellence, delivering pragmatic, risk-aware advice in a regulated, multi-country environment. Client Details Ready to take ownership of complex ER cases in a fast-paced professional services environment? This is your opportunity to join a collaborative People team where your expertise will directly shape fair, consistent, and commercially sound outcomes. Description Managing a broad mix of ER cases: investigations, disciplinaries, grievances, performance and appeals Acting as a first point of contact for employees seeking guidance and support Providing clear, commercially focused advice aligned with governance and compliance standards Ensuring accurate documentation for audit and regulatory purposes Identifying trends and risks, proactively escalating where needed Collaborating with People Partners and wider teams to continuously improve processes Supporting exit processes and contributing to insights that shape the employee experience Working closely with shared services teams to streamline and enhance administrative workflows Profile A successful People Advisor - Employee Relations should have: Strong ER experience in a regulated or complex environment Excellent UK employment law knowledge (European exposure a bonus) Confidence handling sensitive, high-risk cases with professionalism and sound judgement Ability to balance business needs, employee experience, and compliance Strong stakeholder management and communication skills Exceptional attention to detail and documentation standards Proven ability to manage high-volume workloads without compromising quality A mindset for improving and evolving processes Job Offer Competitive salary ranging from £36,000 to £42,000 per annum. Work from home with requirement to go to office on occasion when needed Be part of a supportive team of 8 ER professionals, backed by experienced Business Partners Gain exposure to both high-volume and complex casework Work in a dynamic, multi-country environment Clear progression opportunities for the right candidate If you are ready to take the next step in your HR career, apply now for the People Advisor - Employee Relations role and make a meaningful impact in this professional services organisation
Mar 21, 2026
Full time
You'll be a trusted expert handling a high volume of cases-from day-to-day transactional matters to sensitive, complex issues. You'll partner closely with People Managers, Business Partners, and Centres of Excellence, delivering pragmatic, risk-aware advice in a regulated, multi-country environment. Client Details Ready to take ownership of complex ER cases in a fast-paced professional services environment? This is your opportunity to join a collaborative People team where your expertise will directly shape fair, consistent, and commercially sound outcomes. Description Managing a broad mix of ER cases: investigations, disciplinaries, grievances, performance and appeals Acting as a first point of contact for employees seeking guidance and support Providing clear, commercially focused advice aligned with governance and compliance standards Ensuring accurate documentation for audit and regulatory purposes Identifying trends and risks, proactively escalating where needed Collaborating with People Partners and wider teams to continuously improve processes Supporting exit processes and contributing to insights that shape the employee experience Working closely with shared services teams to streamline and enhance administrative workflows Profile A successful People Advisor - Employee Relations should have: Strong ER experience in a regulated or complex environment Excellent UK employment law knowledge (European exposure a bonus) Confidence handling sensitive, high-risk cases with professionalism and sound judgement Ability to balance business needs, employee experience, and compliance Strong stakeholder management and communication skills Exceptional attention to detail and documentation standards Proven ability to manage high-volume workloads without compromising quality A mindset for improving and evolving processes Job Offer Competitive salary ranging from £36,000 to £42,000 per annum. Work from home with requirement to go to office on occasion when needed Be part of a supportive team of 8 ER professionals, backed by experienced Business Partners Gain exposure to both high-volume and complex casework Work in a dynamic, multi-country environment Clear progression opportunities for the right candidate If you are ready to take the next step in your HR career, apply now for the People Advisor - Employee Relations role and make a meaningful impact in this professional services organisation
Vermelo RPO
Product Writer
Vermelo RPO
Company Name: Markerstudy Group Role Name: Product Writer Reports to: Product Delivery Manager Hours: 09:00 to 17:00, Monday to Friday Role Purpose: You will design, develop and maintain motor, commercial, pet and household insurance products within the Landscape Product Admin, Radar MHR and bespoke coding systems by converting specifications into rating logic. You will conduct unit testing to ensure the above are delivered to a high standard and within agreed delivery timelines. Key Responsibilities: Technical Delivers accurate and efficient solutions to agreed timescales written within the Landscape Product Admin and Radar (MHR) development environments. Analyses product requirements and provides technical input regarding the feasibility of implementation for new business opportunities and product updates. Maintains products in line with business as usual processes performing bug fixes, rate updates and enhancing functionality as required. Attends project meetings and/or calls to ensure relevant stakeholders are kept informed of progress made. Converts product specifications and other information obtained into Rating Engine programs. Conducts unit testing using the Rating Engine test harness to ensure products are functioning in line with business expectation and deploying program modifications where required. Maintain historical records by updating product change logs, rate checklists and Trello. Maintains stakeholders' confidence and protects product functionality by professional and proactive approach to further developments required and raised queries. Ensures robust operation of product by implementing essential updates and system enhancements. Maintains professional and technical knowledge by attending organised workshops, demo sessions, establishing personal networks. Contributes to team / department effort by accomplishing related results as needed. Maintains knowledge of industry standards and market intelligence regarding product distribution and operation of all electronically traded products. Develops and maintains test plans and scripts for any new scheme developments and for all schemes currently live. Adheres to FCA, TCF, MID, Data Protection and other regulatory requirements. Relationship Management Maintains and develops positive and effective working relationships both internally and with our external broker, software house and system providers. Actively works with the Underwriting area helping to manage expectations with respect to new developments and error resolution. Liaises with key industry partners such as RDT, Polaris and Willis Towers Watson as needed. Key Skills and Knowledge: Programming knowledge - Strong Problem solving skills - Strong Software house and broker system knowledge - Strong Microsoft Excel - Strong. Microsoft Word - Good. Business analysis techniques - Good Negotiating skills - Good Communication skills, both oral and written - Strong Well organised and able to adhere to tight timescales. Ability to handle multiple projects at any one time. Education & Qualifications Educated to GCSE Level standard, FIT and / or relevant experience. Relevant Experience Knowledge / experience of Software House systems - desirable. Knowledge / experience of EDI message structures / practices - desirable. Have an understanding of, or able to show great willingness to learn programming / logic principles and best practice. An understanding of the software development lifecycle, in particular solution design, development, debugging and testing. Previous insurance experience - desirable. Experience of liaising with and managing external client relationships.
Mar 21, 2026
Full time
Company Name: Markerstudy Group Role Name: Product Writer Reports to: Product Delivery Manager Hours: 09:00 to 17:00, Monday to Friday Role Purpose: You will design, develop and maintain motor, commercial, pet and household insurance products within the Landscape Product Admin, Radar MHR and bespoke coding systems by converting specifications into rating logic. You will conduct unit testing to ensure the above are delivered to a high standard and within agreed delivery timelines. Key Responsibilities: Technical Delivers accurate and efficient solutions to agreed timescales written within the Landscape Product Admin and Radar (MHR) development environments. Analyses product requirements and provides technical input regarding the feasibility of implementation for new business opportunities and product updates. Maintains products in line with business as usual processes performing bug fixes, rate updates and enhancing functionality as required. Attends project meetings and/or calls to ensure relevant stakeholders are kept informed of progress made. Converts product specifications and other information obtained into Rating Engine programs. Conducts unit testing using the Rating Engine test harness to ensure products are functioning in line with business expectation and deploying program modifications where required. Maintain historical records by updating product change logs, rate checklists and Trello. Maintains stakeholders' confidence and protects product functionality by professional and proactive approach to further developments required and raised queries. Ensures robust operation of product by implementing essential updates and system enhancements. Maintains professional and technical knowledge by attending organised workshops, demo sessions, establishing personal networks. Contributes to team / department effort by accomplishing related results as needed. Maintains knowledge of industry standards and market intelligence regarding product distribution and operation of all electronically traded products. Develops and maintains test plans and scripts for any new scheme developments and for all schemes currently live. Adheres to FCA, TCF, MID, Data Protection and other regulatory requirements. Relationship Management Maintains and develops positive and effective working relationships both internally and with our external broker, software house and system providers. Actively works with the Underwriting area helping to manage expectations with respect to new developments and error resolution. Liaises with key industry partners such as RDT, Polaris and Willis Towers Watson as needed. Key Skills and Knowledge: Programming knowledge - Strong Problem solving skills - Strong Software house and broker system knowledge - Strong Microsoft Excel - Strong. Microsoft Word - Good. Business analysis techniques - Good Negotiating skills - Good Communication skills, both oral and written - Strong Well organised and able to adhere to tight timescales. Ability to handle multiple projects at any one time. Education & Qualifications Educated to GCSE Level standard, FIT and / or relevant experience. Relevant Experience Knowledge / experience of Software House systems - desirable. Knowledge / experience of EDI message structures / practices - desirable. Have an understanding of, or able to show great willingness to learn programming / logic principles and best practice. An understanding of the software development lifecycle, in particular solution design, development, debugging and testing. Previous insurance experience - desirable. Experience of liaising with and managing external client relationships.
Macmillan Davies
HR Administrator
Macmillan Davies Manchester, Lancashire
HR Administrator Manchester City Centre - Hybrid Working 6 Month FTC (Initially) £26,440 per annum Looking to kickstart or grow your HR career? Our client, a thriving, values-driven business, is looking for a HR Administrator to join their collaborative HR team on a 6-month fixed-term contract. This is a brilliant opportunity to gain hands-on experience supporting the full employee lifecycle in a friendly, fast-moving environment. What You'll Be Doing Onboarding & Induction: Manage new starter documentation, employment checks, contracts, and references. Support induction days to ensure new colleagues feel welcomed and prepared. Employee Records & HRIS: Maintain accurate records on the HRIS system for starters, changes, leavers, absences, and L&D updates. Scan and file relevant documentation as needed. HR Correspondence & Contracts: Draft and issue letters for probation passes, promotions, contractual changes, and leavers. Coordinate exit interviews and associated communications. Compliance & Audits: Conduct Right to Work checks and maintain adherence to government requirements. Track new starter checks and employment documentation. Benefits & Wellbeing: Manage employee wellbeing benefits, perks, and bookings across the business. Keep benefit portals updated and liaise with payroll teams. Payroll & Reporting: Support payroll reporting, data collection, and regular HR reporting (absence data, diversity metrics, leavers, etc.). Team Support & Communication: Help manage the HR inbox alongside the HR Coordinator and HR Advisors, escalating issues when necessary. Follow up with stakeholders on outstanding employee relations processes. Projects & Company Initiatives: Contribute to ad hoc People team projects, company events, and impact initiatives such as Wellness & Belonging, Planet, and Community groups. Who We're Looking For Someone eager to start or expand their HR career. Highly organised with great attention to detail. Confident handling sensitive information and communicating with colleagues at all levels. A proactive, collaborative team player who enjoys making a positive contribution to workplace culture. What is on offer? Starting salary of £26,440 Generous holiday entitlement Private healthcare cash plan and life assurance Access to mental health, financial and wellbeing support A culture that truly supports development and internal progression If you're ready to join a people-first business where HR is genuinely valued and you're eager to make a real impact, then please get in touch today to learn more. Please apply to Leanne Boddy at Macmillan Davies via the link below.
Mar 21, 2026
Contractor
HR Administrator Manchester City Centre - Hybrid Working 6 Month FTC (Initially) £26,440 per annum Looking to kickstart or grow your HR career? Our client, a thriving, values-driven business, is looking for a HR Administrator to join their collaborative HR team on a 6-month fixed-term contract. This is a brilliant opportunity to gain hands-on experience supporting the full employee lifecycle in a friendly, fast-moving environment. What You'll Be Doing Onboarding & Induction: Manage new starter documentation, employment checks, contracts, and references. Support induction days to ensure new colleagues feel welcomed and prepared. Employee Records & HRIS: Maintain accurate records on the HRIS system for starters, changes, leavers, absences, and L&D updates. Scan and file relevant documentation as needed. HR Correspondence & Contracts: Draft and issue letters for probation passes, promotions, contractual changes, and leavers. Coordinate exit interviews and associated communications. Compliance & Audits: Conduct Right to Work checks and maintain adherence to government requirements. Track new starter checks and employment documentation. Benefits & Wellbeing: Manage employee wellbeing benefits, perks, and bookings across the business. Keep benefit portals updated and liaise with payroll teams. Payroll & Reporting: Support payroll reporting, data collection, and regular HR reporting (absence data, diversity metrics, leavers, etc.). Team Support & Communication: Help manage the HR inbox alongside the HR Coordinator and HR Advisors, escalating issues when necessary. Follow up with stakeholders on outstanding employee relations processes. Projects & Company Initiatives: Contribute to ad hoc People team projects, company events, and impact initiatives such as Wellness & Belonging, Planet, and Community groups. Who We're Looking For Someone eager to start or expand their HR career. Highly organised with great attention to detail. Confident handling sensitive information and communicating with colleagues at all levels. A proactive, collaborative team player who enjoys making a positive contribution to workplace culture. What is on offer? Starting salary of £26,440 Generous holiday entitlement Private healthcare cash plan and life assurance Access to mental health, financial and wellbeing support A culture that truly supports development and internal progression If you're ready to join a people-first business where HR is genuinely valued and you're eager to make a real impact, then please get in touch today to learn more. Please apply to Leanne Boddy at Macmillan Davies via the link below.
The Portfolio Group
HR Consultant
The Portfolio Group Manchester, Lancashire
Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree or strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving BENEFITS 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes 51279LF INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 21, 2026
Full time
Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree or strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving BENEFITS 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes 51279LF INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Michael Page Finance
Audit Senior
Michael Page Finance Manchester, Lancashire
This is an exciting opportunity for an experienced Audit Senior to join a high-performing Manchester team. You'll take ownership of audit engagements from planning through to completion, working with a diverse client base and supporting the development of junior colleagues. Client Details A modern, forward-thinking accountancy and advisory group formed in 2019 through the merger of leading practices across the UK and Ireland. Today, the group supports over 100,000 clients from 130+ offices , offering trusted, locally delivered business advice backed by national expertise. Description Plan and execute audits for a variety of clients within the professional services industry. Prepare detailed financial reports and ensure compliance with relevant regulations. Identify and communicate any risks or discrepancies during the audit process. Support junior team members by providing guidance and reviewing their work. Maintain up-to-date knowledge of accounting standards and regulatory requirements. Collaborate with clients to understand their financial systems and improve processes where needed. Assist in the preparation of annual financial statements. Ensure deadlines are met while maintaining high-quality work standards. Profile A successful Audit Senior should have: A recognised qualification in accounting or finance (e.g., ACA, ACCA or equivalent). Previous experience in conducting audits within the professional services industry. Strong technical knowledge of accounting standards and practices. Excellent attention to detail and organisational skills. The ability to work collaboratively as part of a team and support junior colleagues. Strong communication skills for liaising with clients and internal stakeholders. Job Offer Competitive salary dependant on experience. Hybrid working. Permanent role based in Manchester. Opportunities for professional growth within the accounting and finance department. Supportive environment that values expertise and collaboration. Chance to work with a diverse client base in the professional services industry. This is an excellent opportunity for a motivated Audit Senior to enhance their career. If you meet the requirements, we encourage you to apply today.
Mar 21, 2026
Full time
This is an exciting opportunity for an experienced Audit Senior to join a high-performing Manchester team. You'll take ownership of audit engagements from planning through to completion, working with a diverse client base and supporting the development of junior colleagues. Client Details A modern, forward-thinking accountancy and advisory group formed in 2019 through the merger of leading practices across the UK and Ireland. Today, the group supports over 100,000 clients from 130+ offices , offering trusted, locally delivered business advice backed by national expertise. Description Plan and execute audits for a variety of clients within the professional services industry. Prepare detailed financial reports and ensure compliance with relevant regulations. Identify and communicate any risks or discrepancies during the audit process. Support junior team members by providing guidance and reviewing their work. Maintain up-to-date knowledge of accounting standards and regulatory requirements. Collaborate with clients to understand their financial systems and improve processes where needed. Assist in the preparation of annual financial statements. Ensure deadlines are met while maintaining high-quality work standards. Profile A successful Audit Senior should have: A recognised qualification in accounting or finance (e.g., ACA, ACCA or equivalent). Previous experience in conducting audits within the professional services industry. Strong technical knowledge of accounting standards and practices. Excellent attention to detail and organisational skills. The ability to work collaboratively as part of a team and support junior colleagues. Strong communication skills for liaising with clients and internal stakeholders. Job Offer Competitive salary dependant on experience. Hybrid working. Permanent role based in Manchester. Opportunities for professional growth within the accounting and finance department. Supportive environment that values expertise and collaboration. Chance to work with a diverse client base in the professional services industry. This is an excellent opportunity for a motivated Audit Senior to enhance their career. If you meet the requirements, we encourage you to apply today.
Gadd Sales Recruitment
Sales - Part time - work from home
Gadd Sales Recruitment City, Manchester
Flexible, self-employed, commission only sales remote working We are looking for self-motivated, ambitious and outgoing people who would like to partner with a British PLC company to provide savings for people on household utilities and shopping. You will be able to work from home, choose your own hours but have the backing and support of a rapidly growing British PLC company. The role involves self-generating leads but full training will be given and there are many different ways with the main customer base growing through warm referrals. The current cost of living crisis and rising energy costs mean that there are many people in the country who are looking to reduce their costs, and you will be helping people through this difficult time. Some of your time will be spent making appointments, and building your customer base through networking, events, social media and canvassing. You will be allocated your own personal mentor to help you be successful, and this will be someone who has build their own successful business and knows exactly what is needed to be successful. Part time or full time, the hours are entirely up to you and many people bolt this business onto other full time work, family commitments or any other part time jobs etc As well as extremely good bonuses for each new customer, you can also build up a good residual/passive income for the future as you will receive repeat income on each customer that you introduce to the company. This will be your opportunity to earn some good money, as well as being in the position to help more people in the UK have more money back in their pockets at the same time. As a self employed position this is not suitable for those on a student visa. Please send in your CV or if you would like more information about the role or your application then call Celia Gadd on (phone number removed)
Mar 20, 2026
Full time
Flexible, self-employed, commission only sales remote working We are looking for self-motivated, ambitious and outgoing people who would like to partner with a British PLC company to provide savings for people on household utilities and shopping. You will be able to work from home, choose your own hours but have the backing and support of a rapidly growing British PLC company. The role involves self-generating leads but full training will be given and there are many different ways with the main customer base growing through warm referrals. The current cost of living crisis and rising energy costs mean that there are many people in the country who are looking to reduce their costs, and you will be helping people through this difficult time. Some of your time will be spent making appointments, and building your customer base through networking, events, social media and canvassing. You will be allocated your own personal mentor to help you be successful, and this will be someone who has build their own successful business and knows exactly what is needed to be successful. Part time or full time, the hours are entirely up to you and many people bolt this business onto other full time work, family commitments or any other part time jobs etc As well as extremely good bonuses for each new customer, you can also build up a good residual/passive income for the future as you will receive repeat income on each customer that you introduce to the company. This will be your opportunity to earn some good money, as well as being in the position to help more people in the UK have more money back in their pockets at the same time. As a self employed position this is not suitable for those on a student visa. Please send in your CV or if you would like more information about the role or your application then call Celia Gadd on (phone number removed)

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