110 jobs found

Location: Manchester (Hybrid) Sector: Insurance & Engineering Risk Type: Permanent Senior Architecture RoleAre you a hands-on Solution Architect who enjoys stepping into complex environments, bringing structure to ambiguity, and turning legacy estates into clear, deliverable roadmaps?A global specialist insurance group is strengthening its Manchester technology hub and is looking for a Senior Solution Architect to play a pivotal role in assessing current-state systems, shaping future architecture, and guiding large-scale migration and modernisation initiatives.This is a role for someone who wants to be close to the business , embedded with delivery teams, and accountable for turning architectural thinking into practical outcomes. Why This Opportunity Stands Out True Solution Architecture - You'll own solution design from current-state assessment through to target architecture and delivery alignment. Greenfield thinking, real constraints - Apply modern architecture principles to a live, evolving estate following acquisition and integration. Delivery-adjacent impact - Work side-by-side with BAs, engineering leads, and business heads to make architecture actionable. Cloud & migration focus - Shape AWS-led migration strategies and integration patterns across multiple systems. High visibility - Act as the architectural bridge between UK teams and US parent stakeholders. What You'll Lead As Senior Solution Architect, you will: Assess existing applications and platforms and define clear target-state architectures Build and own system and application roadmaps aligned to business priorities Design scalable, modular solution architectures including integration and NFRs Lead migration and modernisation initiatives across legacy and cloud platforms Act as the architecture point of contact between business, BA, and engineering teams Produce clear solution diagrams, documentation, and decision artefacts Guide teams on API design, integration patterns, cloud usage, and best practice Influence senior stakeholders and confidently challenge assumptions where needed What You Bring This role will suit an architect with: Strong Solution Architecture experience (6-10+ years) in complex environments Proven delivery of application migration and modernisation programmes Hands-on experience with AWS-based architectures (Azure knowledge beneficial) Solid grounding in application, integration, and cloud design patterns Insurance experience (general insurance is ideal; deep platform specialism not required) The confidence to operate with senior, sometimes challenging stakeholders A pragmatic, delivery-focused mindset paired with strong communication skills Major platform experience (PAS, core systems, large enterprise platforms) is welcome, but architecture capability and delivery credibility matter more than any single product . Who This Role Is Perfect For Architects who enjoy: Working close to the business rather than at arm's length Turning complex current states into clear migration paths Owning solution design through implementation Balancing modern architecture with real-world delivery constraints Being the calm, credible voice in technically and politically complex programmesIf you enjoy shaping the journey rather than just describing the destination , this role offers both influence and impact. Please apply now for immediate consideration.

Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West

Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our Government campaigns. Role: Customer Service Specialist Site: Work at home ( full Time ) Start Date: 21st of julyContract: Full-Time Permanent Training Duration: 10 days, Monday to Friday (full time training must be attended 9am-5:30pm) Hours: 37.5 hours per week Shifts: Monday - Friday 8:00am to 18:15 ( 8-4 / 9-5 / 10-6 ) ( Full equipment is provided ) NO WEEKEND WORKING and NO BANK HOLIDAYS. Salary: £23,804 PA (£12.21ph) What does my role involve? You will be working in a lively, vibrant and rewarding environment. Your day will start by signing into your systems, making sure you are ready for the fast paced day ahead.• As a Telephone Customer Service Specialist you will provide excellent service to a diverse range of customers and employers.• You will be working on an inbound Telephone channel helping customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will make a difference to people's lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment. A can-do attitude with the ability to interact with lots of different people. Professional and friendly telephone manner with the ability to show empathy when needed. Customer Service experience. Experience of working within a target driven environment to a high standard PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task. Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence.• Ability to work within a fast paced, challenging and rewarding environment. What you get from us - Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey . The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. We will require documented evidence of your three year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed If you think you match the above, want to make a difference and have a desire to help resolve complex issues then please APPLY TODAY to create your application and a member of our friendly recruitment team will be in touch with you within 48 hours!

Job Overview - Aviva Travel Inbound Customer Service Specialist Start Date: 9th June 2025 Salary: £23,448.92 Per Annum - £12.60 per hour Site: Work From Home Shifts: Full Time 35.85 hours working 5/7 days, Monday to Friday 08:00-20:00, Saturday 08:00-18:00, Sunday 10:00-16:00 (Must be FULLY flexible to cover business operating hours) NO PART TIME HOURS AVAILABLE Training: Up to 29 Days ( No holidays or appointments will be authorised during first 6 weeks of employment ) Contract: Permanent Probity : DBS, Credit Check, Sanctions check, CIFAS Check and 2 year employment history ( this is in addition to referencing ) Day to day responsibilities of the Customer Service Representative Customer Service processing Aviva travel customers policies Handling call demand for our banking partner. Dealing with Travel Insurance policies underwritten by Aviva to process medical & trip upgrades for customers Dealing with complex medical queries and screening customers' medical conditions Adhering to mandatory call scripts on all calls Using multiple systems simultaneously Owning and handling FCA regulated complaints through to completion Have direct responsibility handling underwriting risks and will deal with these queries with caution and customer protection at the forefront of your mind Identifying and recording vulnerability, where patience, empathy and support are critical Complying with strict FCA regulations around compliance with a key focus on customer protection Skills needed to be a Customer Service Representative We are looking for the following skills and attributes: Must be proficient in using/navigating PC systems within a fast-paced environment Fantastic verbal/communication skills Comprehensive experience within a customer service environment Have an open mind and positive attitude in response to feedback to help you improve The ability to establish collaborative customer relationships A good attitude and the ability to interact with lots of different people Strong written skills with the ability to show attention to detail Professional and friendly manner A good, consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence Other Info/Work From Home Requirements Whilst this is a Work From Home opportunity, you must ensure you are free from any caregiving responsibilities during all shift times. For example, you are required to have full childcare arrangements in place It is imperative that you maintain a professional working environment as you would if you were coming to an office It is your responsibility to ensure you have a dedicated workspace free of noise and distraction to comply with your contractual obligations This includes the requirement of your workspace/room to be clear of any mobile phones or other electronic devices whilst you are at your workstation If you have any questions regarding this role see contact details below Tel Number - Email - Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Teleperformance are proud to be working with Aviva, one of the world's most reputable brands. AVIVA is a leading multinational insurance company with over 33 million customers across 16 different countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. They pride themselves on customer experience and have a strong commitment to serve their customers well. Within the role you'll support customers with a range of enquiries regarding their car insurance policy, ensuring answers are always delivered and resolutions found, whilst maintaining the highest level of customer service.

RG Consultancy are delighted to be partnering with an excellent, well-established business who are looking for an experienced Senior Finance Manager to oversee the revenue team for one of their global divisions. This role will be based in Irlam and offers 1 day a week from home. Reporting to the Finance Director, this role would be responsible for overseeing a team and play a key role in the oversight of the company's key transactions. Duties include: Contract reviews - apply appropriate percentage of completion accounting Post revenue related journal entries Identify selling price/SSP allocations Provide leadership and guidance for the revenue team Ensure application of ASC 606 under US GAAP for key transactions Work with business partners to resolve any revenue recognition issues Review key SOX controls and follow up as needed Key involvement in month end close - work closely with accounting teams to meet deadlines Support with audit Identify and implement improvements continuously This Senior Finance Manager role would be ideal for someone with strong knowledge of SOX controls and US GAAP, specifically revenue recognition and ASC 606 standards. Someone with a strong background in compliance and audit would also be desirable. They offer: Hybrid working - 1 day a week from home Early finish Fridays 10% bonus Private medical and dental cover EV Car scheme Enhanced company pension

Company Description Location: Droylsden Pay: £12.71 per hour, plus 22p per mile fuel allowance Shifts: full-time, part-time, evenings, weekends We're sorry, but we do not currently offer sponsorship to applicants. We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We're not only changing lives, we're transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves: In 2024, 5,243 care professionals referred a friend to join our company. 135 internal promotions were earned in just 12 months Every Operational Director began their career as a care professional At Comfort Call, part of CCH, we live by our values of Community, Courage, and Heart and we're looking for like-minded people to join our growing team in Tameside. Job Description What you'll do Every day as a Care Assistant is different, but your impact is always the same - life-changing. You'll: Support people to stay independent in their own homes Offer companionship and reassurance Assist with medication, mobility, and mealtimes Be a trusted part of a close-knit, local team Provide personal care with dignity and respect Qualifications What we're looking for: No experience? No problem. Whether you're starting your career or bringing past care experience, what matters most is your heart. We're looking for people who are: Naturally caring and compassionate Reliable and committed Eager to learn (with our full training and support) Additional Information Here's what makes us different: Local travel only - paid mileage for every journey Full training & paid induction - no experience needed Flexibility - work patterns that fit your lifestyle Career growth - clear progression into senior & leadership roles Family-friendly - enhanced leave for life's big moments National opportunities - relocate and continue your career within CCH Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more Ready to apply? Our quick, simple application process lets you choose an interview time that works for you. Join Comfort Call in Tameside today and be part of something meaningful

At OFG we allow for greater work life balance and extra time to do the things you love outside work Position: Primary Teacher Location: Park School, Chipping Norton, OX7 5QH Salary: Up to £43,000 per annum (depending on experience, not pro rata) Hours: 37.5 per week Monday to Friday Contract: Permanent, Term Time Only Start: September 2026 UK applicants only. This role does not offer sponsorship. About the Role Are you a passionate Primary Teacher eager to make a real impact? At Park School in Chipping Norton, we work with pupils who have varied and complex needs. We're looking for someone who wants to focus less on paperwork and more on what truly matters - delivering engaging, meaningful learning experiences tailored to each child Are you a passionate and dedicated Primary Teacher who wants to make a real difference? At Park School, we're committed to supporting pupils with varied and complex needs. This role is ideal for a teacher who wants to spend less time on paperwork and more time on what truly matters - delivering engaging, meaningful learning experiences that inspire every child to thrive. As part of our supportive, multidisciplinary team, you'll have the freedom and flexibility to tailor your teaching to each child's individual needs, helping them develop confidence, independence, and a lifelong love of learning. Key Responsibilities Teach small, focused classes, adapting lessons to meet each pupil's unique learning style and needs. Create engaging, inclusive learning experiences that encourage curiosity and confidence. Work collaboratively with support staff, therapists, and pastoral colleagues. Nurture pupils' academic, social, emotional, and personal development holistically. Promote a safe, respectful, and positive environment where every child feels valued. Support pupils in developing essential life skills and independence. Encourage pupil participation and ownership of their learning journey. Maintain excellent safeguarding standards and prioritise pupil wellbeing. Track and assess progress effectively, adapting strategies as needed. Celebrate every success - big or small - and embrace each challenge with positivity. About You We're looking for someone who is: Qualified Teacher Status (QTS) or equivalent A creative, flexible, and resilient approach to teaching A genuine passion for supporting children with additional or complex needs Strong teamwork and communication skills Commitment to raising outcomes and celebrating progress at every stage About Park School Park School is an independent specialist day school in Chipping Norton supporting pupils with social, emotional and mental health needs. We provide a structured, nurturing environment where small class sizes and personalised learning help pupils re-engage with education. Our dedicated team builds confidence, aspiration, and positive relationships, supporting both academic and social development. Through high expectations and strong pastoral care, we empower pupils to take pride in their achievements and prepare for life beyond school. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .

Quantity Surveyor (Hybrid) needed in Manchester, £250-400 per day PAYE - Reference: 000A FA9C / 1 • Support the development, budgeting, procurement and cost planning of projects from Strategic Definition through technical design, providing expert cost, risk and commercial input into scope briefs, strategies, tendering and contract documentation.• Lead robust cost management during property construction RIBA end to end stages, including valuation, change control, contract advice, final accounts and post occupancy contributions to ensure project performance, value and compliance.• Prepare, manage and administer contract documentation, insurance requirements and preconstruction information• Manage contract valuations, variations, interim payments and final account agreement• Support the co-ordination of completion, snagging defect inspections and provide initial advice on claims and client liabilities.• Engage with external professional services;• Attend monthly site visits to monitor the progress of property schemes; Oversee contract performance through progress reviews and quality monitoring• Review external contractors reports to identify key risks and issues;• Prepare monthly reports to support cost drawdowns addressing the key property issues;• Assist Project Managers with valuation appraisals;• Provide support on Greater Manchester property and commercial projects, identifying key property risks and making recommendations;• Support and provide expert advice to stakeholders within the organisation to ensure quality customer focused services are delivered to high performance and quality standards.• Undertaking tasks across varying timescales requiring high levels of concentration throughout.• Establishing, developing and managing multiple relationships with stakeholders including internal colleagues and external colleagues in local authorities, and external agencies.• Writing relevant reports and papers for both internal and external meetings.• Being responsible for contributing to the identification of own personal development needs and demonstrate a commitment to continuous self-development.• Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications. This is a Full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website

Head of Facilities Management & Health & Safety (12-Month FTC) UK Wide (flexible location) Competitive Salary + Bonus + Benefits Lead Facilities & Safety Across a Growing National Portfolio We're partnering with a fast-growing, design-led residential brand to appoint a Head of Facilities Management & Health & Safety on a 12-month fixed-term contract. This is a high-profile leadership role where you'll take ownership of how a national portfolio of premium buildings is maintained, operated and kept fully compliant - ensuring exceptional standards across safety, performance and resident experience. The Role You'll be the strategic and operational lead for all things Facilities Management and Health & Safety, working across multiple sites and supporting on-going growth. Key responsibilities: Develop and deliver a robust FM & H&S strategy aligned with business growth Own budgets, KPIs and performance across facilities operations Oversee maintenance, security, compliance and contractor performance Lead on health & safety compliance, including policies, audits and risk management Act as the key contact for the Building Safety Act, ensuring full adherence Drive sustainability initiatives and smart building solutions (including systems like Utopi) Support new developments, refurbishments and the rollout of new technologies Leadership & Impact Lead and develop a team of maintenance and H&S professionals Support site teams with training, guidance and best practice Build a culture focused on standards, accountability and continuous improvement What We're Looking For Senior experience in Facilities / Estates / Property Management (multi-site) Strong knowledge of UK health & safety legislation and compliance frameworks Experience operating at a strategic level while remaining hands-on when needed Proven leadership capability with the ability to influence across a business Strong commercial awareness, including budget and performance management Desirable: Experience within PBSA, residential living or hospitality environments Understanding of property development and building systems Professional qualifications (e.g. CFM) Why This Role 12-month FTC with real scope and autonomy Opportunity to shape standards across a growing UK portfolio Work within a brand known for quality, service and innovation A role where your impact will be visible from day one Apply Now If you're an experienced FM leader ready to take on a high-impact 12-month contract in a growing and forward-thinking business, we'd love to hear from you.

Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a HR / Employment Law Expert to conduct HR meetings on behalf of their clients. You will have experience in conducting HR meetings such as investigations, disciplinaries, decision making and issuing outcomes including warnings and dismissals. You will need a HR / CIPD Degree or strong experience in people management and chairing HR Meetings. Your role will be to support thousands of business owners ensuring compliance and legality, and a fair outcome for both employer and employee. Excellent communication is a must as you will assisting business owners across the country - 100,000 to be exact! This is an amazing opportunity for a HR Expert who enjoys conducting investigations, speaking with witnesses, holding meetings and decision making on a variety of issues across all sectors and industries. If you are looking for a new challenge, please apply today and we'll be in touch to discuss further! Job Purpose To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. Job Overview We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial. Day-to-Day Responsibilities Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required. To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time. To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality. To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management. Regularly achieve or exceed the hearing targets set by the Face2Face Management team. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline or with substantial professional experience Background in HR management, consultancy or in employment law Highly professional presentation, service focussed and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. A 'can do' approach to challenging situations and problem solving BENEFITS 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service. Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit Share Scheme Season Ticket loan scheme Cycle to work scheme AND Free on-site Gym Access to Employee Assistance Programme Modern offices in the City Centre, with excellent transport links and subsidised car parking if needed Company incentives, access to discount schemes 51279LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Senior Sustainability Consultant (BREEAM & Whole Life Carbon) 40,000 - 60,000 Hybrid - Great Flexibility London (Multiple Offices) Overview We are seeking a passionate and experienced Senior Sustainability Consultant to join a highly regarded building services consultancy with a strong reputation for delivering innovative and sustainable MEP design solutions. With a focus on energy efficiency, low-carbon design, and sustainability, this consultancy has built a legacy of excellence and long-standing client relationships. As part of their growth strategy, they are expanding their sustainability services and are looking for a skilled professional to lead and support projects in BREEAM (non-domestic and residential) , Whole Life Carbon (WLCA) , Circular Economy , and Building Physics . This is an exciting opportunity to work with a collaborative team, contribute to meaningful projects, and shape the future of sustainability in the built environment. Benefits Competitive salary, with flexibility based on experience ( 40,000 - 60,000). Hybrid working model, offering a balance between office and remote work. Opportunity to work with a highly respected consultancy known for its engineering excellence and commitment to sustainability. Supportive and collaborative work environment with a focus on professional development and career progression. Exposure to a diverse range of projects across multiple sectors, including residential and non-domestic. Chance to play a key role in shaping the company's sustainability services and capabilities Day-to-Day Conduct BREEAM assessments and provide guidance to project teams on achieving certification. Perform Whole Life Carbon assessments and recommend strategies for reducing carbon impact. Collaborate with internal teams and clients to embed sustainability into project designs. Support the development of internal processes and tools to enhance the delivery of sustainability services. Attend project meetings, both in-person and virtually, to provide sustainability input and updates. Work from the London office at least 1-2 days per week, with flexibility to work from home or other office locations (Oxford or Manchester) as needed. Assist the Building Physics team during downtime in BREEAM, WLCA, and Circular Economy projects. Responsibilities Lead and manage BREEAM assessments for both residential and non-domestic projects, ensuring compliance with relevant standards and certifications. Provide expertise in Whole Life Carbon (WLCA) analysis, supporting the delivery of low-carbon and sustainable design solutions. Collaborate with engineers, architects, and clients to integrate sustainability principles into project designs. Support the development of in-house capabilities in WLCA, Circular Economy, and Building Physics, reducing reliance on outsourced services. Contribute to the preparation of sustainability reports, presentations, and client proposals. Stay informed about industry trends, regulations, and best practices in sustainability and energy efficiency. Mentor and upskill team members in sustainability practices, particularly in WLCA, BREEAM, and Circular Economy. Qualifications Proven experience in delivering BREEAM assessments (essential). Strong expertise in Whole Life Carbon (WLCA) analysis (essential). Experience with Circular Economy principles and Building Physics (desirable, but highly advantageous). Proficiency in IES software or similar tools (desirable). A relevant degree in sustainability, environmental science, engineering, or a related field. Strong understanding of energy efficiency, low-carbon design, and sustainable building practices. Excellent communication and interpersonal skills, with the ability to work collaboratively with multidisciplinary teams. A proactive and self-motivated approach, with a passion for driving sustainability in the built environment. If you are a passionate and experienced Sustainability Consultant with expertise in BREEAM , Whole Life Carbon , and Circular Economy , and you are looking for an opportunity to make a meaningful impact in the built environment, we would love to hear from you. Apply today to join a forward-thinking consultancy that values innovation, sustainability, and employee growth.

Lead a high-profile finance transformation for a famous media powerhouse, leveraging Oracle Fusion and cutting-edge technology in this exciting 12-month FTC role. We are seeking a certified change management expert ready to champion strategic adoption and shape the future of business operations. Client Details This is a large-scale organisation with a globally recognised brand. At the start of an exciting transformative journey, join now to drive essential change initiatives within their Finance function. Description Lead and manage business change initiatives across finance. Collaborate with stakeholders to identify and address change impacts effectively. Develop and implement change management strategies and plans. Perform Change Impact Assesments and create a change artifact library. Ensure clear communication of project goals, updates, and outcomes to all relevant parties. Foster alignment between teams to ensure smooth transitions during change processes. Monitor and evaluate the success of change initiatives and recommend enhancements where needed. Deliver training and support to teams to embed change and drive adoption. Identify risks and create mitigation plans to address potential challenges in change management. Profile 3 years or more in a Change Manager or Change-focussed role. Proven expertise in managing change initiatives within finance. Demonstrable experience working with Oracle Fusion. APMG Change Management or Prosci ADKAR certified (ideally). Strong understanding of change management principles, methodologies, and tools. Excellent stakeholder management and communication skills. Ability to work collaboratively across different teams and functions. Experience in delivering measurable outcomes in complex organisational environments. Strong problem-solving and analytical skills. Job Offer Competitive salary ranging from 60,000 to 70,000 GBP. 12 month Fixed-term contract Hybrid working, with 1 day per week in office. Opportunity to work in a globally-recognised brand. Collaborative and innovative work environment in Salford.

Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action

Use your expertise to shape education, influence communities, and grow as a leader. Roles available at colleges England. Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom? By becoming a volunteer governor at a further education (FE) or sixth form college , you'll help shape the strategic direction of an organisation that transforms lives through education and skills-while strengthening your own governance experience and leadership credentials. Why it's relevant to professionals like you Further Education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving-from engineers and IT specialists to healthcare professionals and construction experts. As a college governor , you'll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. This is an opportunity to: Apply your corporate skills in a charitable leadership role Gain board-level experience and enhance your CV Contribute to local economic growth and social mobility Support a vital sector during a time of transformation What you'll do As part of a governing board, you'll: Set strategic direction : Help define the college's mission and goals Hold leadership to account : Monitor finances, performance, and outcomes Ensure governance excellence : Make decisions in the best interests of learners and stakeholders Act as a charity trustee : Ensure financial sustainability and legal compliance You'll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. Who we're looking for We welcome professionals from a broad range of sectors, including but not limited to: Finance, Audit & Risk HR, People & Culture Strategy, Transformation & Operations Technology, AI & Digital Legal, Governance & Compliance Marketing, PR & Communications Education, Apprenticeships or vocational courses What matters most is your strategic thinking, commercial awareness , and commitment to helping others succeed. Prior education experience is not required . Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. Time commitment Expect to give approximately 1-2 days per month , including: Attending board and committee meetings (in-person or remote) Reading papers and preparing questions Participating in training and occasional college visits The time commitment is manageable alongside a full-time role-and many employers actively support staff to take on governance roles as part of their professional development. Where you'll be needed Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England , with new opportunities added regularly. What's in it for you? Enhance your board-level and governance experience Develop strategic oversight and leadership outside your day-to-day role Expand your professional network Give back in a way that creates long-term, measurable impact Gain exposure to the education, charity, and public sectors Ready to step into a strategic, purpose-driven leadership role? If you're ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility-we'd love to hear from you. Apply now to become a volunteer college governor.

Community Care Worker Company Description Our client is a dedicated provider of high-quality care services that prioritise the wellbeing of individuals in need. Their mission is to deliver compassionate and reliable support, enabling people to lead independent and fulfilling lives. Guided by strong values and a commitment to excellence, their team takes pride in making a difference in the community. They focus on creating a supportive environment for both their service users and their team members, fostering growth, and professional development. Role Description This role is located in Rochdale, Heywood and Middleton for a Community Care Worker with driving responsibilities. As a Community Care Worker, you will provide essential support to individuals in their homes, assist with daily living tasks, and ensure the holistic wellbeing of service users. Responsibilities include assisting with personal care, meal preparation, medication administration, and transportation to appointments or errands as needed. Building strong, trusting relationships with clients and maintaining accurate records of care are key aspects of this role. Qualifications: Experience in caregiving, personal care assistance, and supporting individuals' daily living needs. Exceptional communication and interpersonal skills to build trust and rapport with clients and their families. Valid driver's license and access to a car with the ability to travel within Rochdale, Heywood and Middleton. Organisational skills and the ability to manage time effectively. Empathy, patience, and a compassionate approach to care. Previous experience in health and social care (desired but not essential). Relevant certifications, such as NVQ Level 2 or above in Health and Social Care, are an advantage, however full training and a uniform will be provided. Competitive rates of pay above NMW along with Holiday Pay and Mileage Allowance.

We are looking for an exceptional Director of Youth Work & Impact to lead our life changing work with young people. As Director of Youth Work & Impact, you will shape and drive the entire youth work offer across both Youth Zones. You'll lead programme development, ensure delivery is high quality and inclusive, and make sure our work has measurable impact on the lives of children and young people aged 8-19 (and up to 25 with additional needs) You will establish and oversee a robust Monitoring & Evaluation framework, to measure outcomes, track delivery against KPIs, and provide clear insights that inform strategic decisions by the CEO and Board. Alongside this, you will lead safeguarding as Empower's Designated Safeguarding Lead, manage programme budgets, and provide line management to senior operational staff. Through strong leadership, strategic planning and a commitment to high performance, you will ensure both Youth Zones deliver inspiring, impactful and safe experiences for every young person who walks through our doors, creating opportunities for them to have a voice and influence decisions that affect them You'll also be a visible leader across Greater Manchester - representing Empower Youth Zones at key events and meetings, strengthening partnerships and advocating for our work. This is a rare opportunity to be at the heart of a growing movement dedicated to giving every young person the chance to realise their full potential and thrive. WHAT WILL I BE DOING? Lead strategic and operational planning, delivery, and continuous improvement of youth delivery programmes across HideOut and Salford Youth Zones, embedding the national youth work curriculum into all programme areas. Through effective leadership and line management of the Heads of Youth Work, ensure programme design and delivery aligns with organisational objectives and meets the needs of young people. Establish a Monitoring and Evaluation framework (linking Onside's Excellence Framework) across operational Youth Zone delivery to inform the CEO and Board (measure impact, monitor delivery plan and KPIs against strategy) ensuring a high level of quality assurance, accountability and continuous improvement. Build and maintain strong relationships with delivery partners, funders, national and regional youth sector infrastructure organisations and other key stakeholders. Act as the charity's lead representative at local events, conferences and meetings (Local, GM & City Wide Youth Partnerships, VCS boards, Local Authority Partnership and neighbourhood groups etc) to advocate for our work. Provide strategic leadership and management of every aspect of the Youth Zone's services to young people, including our work with external partners ensure they meet performance and safeguarding standards. Take responsibility as Empower's Designated Safeguarding Lead, ensuring safeguarding policies and procedures are upheld across all programme activities, supporting the wider team to manage any concerns or incidents appropriately, creating a safe and inclusive environment. Embed a pro-active planning culture throughout the organisation with effective planning taking place at all levels, to execute the Charity's strategic goals in the most efficient and effective way, that delivers our priorities and contributes to the core values of the charity. Set and manage budgets effectively, ensuring financial accountability and value for money, and work with Finance to meet financial planning, reporting and management requirements. Support the CEO to develop the risk register for the charity so trustees can easily identify major issues and ensure effective mitigation procedures are in place and regularly reviewed. Through effective Line Management of Empower's Head of Youth Work and Partnerships and Data and Insights Manager, ensure they have all the support and resources needed to enable the Charity to be fully compliant with all relevant reporting requirements and ensure necessary processes and procedures are in place across both youth zones. Work closely with the Director of People to develop, implement and regularly review a workforce development plan for all staff and volunteers working with children and young people, ensuring professional youth work values and principles are embedded throughout our practise. Integrate equity, diversity and inclusion principles and practice across programme delivery using equity impact assessments and ensuring EDI is a core component of training and onboarding for all partners and stakeholders. To undertake any other reasonably required duties as instructed by someone acting on Chief Executive's behalf, in addition to the role-specific tasks and responsibilities detailed above. WHAT ELSE WILL I NEED TO DO? Be a role model for young people and present a positive "can do" attitude. Take personal responsibility for own actions. Provide strong leadership to the programmes team, setting clear direction and fostering a high -performance culture. Represent Empower Youth Zones positively and effectively in all dealings with internal colleagues, and external partners. Champion innovation and continuous improvement in programme delivery. Comply with all policies and procedures, with particular reference to safeguarding, codes of conduct, health and safety and equality and diversity to ensure all activities are accessible. Promote a collaborative and inclusive working environment, both within the organisation and with external partners. Assist with any promotional activities and visits that take place at the Youth Zone. Actively promote the Youth Zone and positively contribute towards increasing Youth Zone membership

KS1 Primary Teacher needed Part time Start date - September An opportunity has arisen for an experienced Key Stage 1 teacher in Trafford. Are you looking for a new challenge in a supportive primary school? Are you a committed and passionate Key Stage 1 teacher? A large primary school with an excellent reputation in Trafford is seeking to appoint a Key Stage 1 teacher to start work in September. The Head Teacher is looking for someone with excellent classroom management, who teaches with an enthusiastic and nurturing approach and has high expectations of learning. In return, the Key Stage 1 teacher will have the opportunity to work with a fantastic team in a welcoming environment. Applicants need to have: Qualified Teacher Status KS1 / Key Stage 1 experience A real desire to make a positive difference to the pupils that you work with All of our supply staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of Tax and National Insurance and there s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, please call Aiden on (phone number removed) or send your CV to (url removed) About TeacherActive TeacherActive is one of the UK s leading education recruitment agencies, with over 20 years of experience supporting schools and placing teachers and support staff into rewarding roles. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job seeking services. Safeguarding and DBS Compliance Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

Hours: Full-time, 37 hours per week, Term Time Only (39 weeks) Contract Type: 1-year Fixed Term We are looking for an enthusiastic and highly organised SEND and Pupil Welfare Support Officer to join our dedicated team. This is an exciting opportunity to play a vital role in supporting our SENDCO and wider SEND and Welfare teams, helping us deliver exceptional care and provision across the region. You will work across six thriving primary academies; Aspinal, Clarksfield, Broadoak, Temple, Harpur Mount and Limeside, offering your expertise where it is needed most and making a real difference to the lives of children and families every day. This is a key role in helping us deliver the highest standards of support for pupils with additional needs, ensuring they can overcome barriers, thrive in school and reach their full potential. You will play a central part in maintaining accurate records, coordinating communication, supporting meetings, and acting as a positive and proactive link between the academy, families, external agencies, and partner professionals. About the role In this role, you will provide high quality administrative, organisational, and welfare support across the SEND and Pupil Welfare functions, working closely with the SENDCO, academy teams, parents, and external agencies. Your responsibilities will include: Provide efficient administrative and organisational support to the SENDCO and SEND teams across multiple academies, ensuring systems, records, and documentation are accurate and well maintained. Prepare professional correspondence, reports, meeting papers, and maintain up to date SEND data. Coordinate SEND meetings, manage diaries, and act as a first point of contact for parents, carers, and external agencies. Support pupil transitions, ensuring smooth information transfer for pupils moving to secondary, specialist, or new school provisions. Maintain and develop effective administrative systems to improve workflow across SEND operations. Act as a link between the academy, families, and external welfare or safeguarding agencies, supporting processes such as CAF, PCR, and planning meetings. Update and share Medical Care Plans, oversee first aid stock, and administer first aid or medication in line with academy procedures. Support new pupils joining the academy and promote pupil wellbeing and safeguarding in all aspects of the role. About You We're looking for someone who is: An excellent communicator with strong interpersonal skills. Highly organised, detail focused, and able to manage multiple priorities. Calm, professional, and able to work sensitively with children, families, and external agencies. Confident using Microsoft Office and willing to learn new systems. A team player with a flexible, proactive approach and strong work ethic. Committed to safeguarding and to the Oasis ethos and its values. Has experience of the SEND system and processes. Experience & Qualifications Grade C/Level 4 or above in GCSE English and Maths (or equivalent). Strong administrative skills, including accurate word processing and data management. Excellent time management and organisational skills. Ability to work independently and as part of a team. Willingness to undertake First Aid at Work training. You must hold a valid driving licence and be able to travel between academies as required If you are motivated, organised, and passionate about contributing to high quality SEND and welfare provision, we encourage you to apply. This is a rewarding role within a supportive and collaborative regional team. Please note: Oasis Community Learning does not accept unsolicited CVs or speculative introductions from recruitment agencies. We work strictly with agencies on our Preferred Supplier List (PSL), and any CVs submitted outside of this agreement will not be liable to an introduction fee. Safeguarding Statement: Oasis Academy Limeside is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.