LSH are currently seeking a Handover Experience Partner to work within our Stockport dealership This role would suit individuals who have been in customer services, complaint handling or the travel industry. If you are customer focused and want to ensure that customers have the best possible journey, this may be the right role for you Handover Experience Partner The Handover Experience Partner role is to deliver the best Customer Experience through "putting the Customer First. Always". Your role is to ensure that you own the Customer Experience. You will become a brand and product expert keeping up to date with the latest product information and ensuring all retailer staff are also kept up to date on the latest products and that their knowledge is of a high standard. Also keeping up to date on competitors' product information and using this to provide a critical comparison for potential customers. The Handover Experience Partner is specialised in and responsible for delivering a great handover experience and manages the handover process from the point of sale to when the vehicle is ready for delivery. Continually keeping in contact with the customer updating them on the progress of their order and making sure the customer has all the right information on MB products they have purchased and arrives on collection day with all the correct documentation needed for a seamless handover. You uphold the highest ethical standards, complying with all applicable legal requirements and act with complete integrity at all times. Our Ideal Candidate We are looking for a creative and driven individual with solid experience of delivering outstanding customer service for premium and luxury brands. Automotive experience is not essential, and we actively encourage applications from other industries such as travel and hospitality. You will be emotionally intelligent and have a natural affinity for quickly building relationships with new customers and visitors. You will be an expert in designing customer journeys and pride yourself on your ability to understand and fulfil our customers' needs and expectations. You will have an insatiable appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be. Ever the consumer champion, you will be the driving force behind our sales team ensuring 100% customer satisfaction and excellent customer service. Our salary for this position is £ £18,720 pa + Bonus Plan The working patterns is 5 days per week and this includes weekends, working full time hours. We have many benefits, generous annual leave entitlement, staff car scheme options, competitive pension contribution, cycle to work loan scheme, retailer discounts. The Company LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom. Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield. Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models. Our state-of-the-art Stockport site, purpose built, three storey facility launched in August 2019 and has become LSH Auto UK's Mercedes-Benz hub for the North West, attracting an unprecedented number of new customers and sales leads in its first year. Mercedes-Benz of Stockport has two buildings at the flagship site. From its 13,492sqm showroom - the Autohaus; a retail space for new and used cars. The site is also home to an aftersales facility and a 17,166sqm purpose-built high-tech Body, Paint and Repair Centre, which operates as LSH Auto UK's regional Used Car Preparation Facility and Parts Distribution Centre.
Aug 01, 2021
Full time
LSH are currently seeking a Handover Experience Partner to work within our Stockport dealership This role would suit individuals who have been in customer services, complaint handling or the travel industry. If you are customer focused and want to ensure that customers have the best possible journey, this may be the right role for you Handover Experience Partner The Handover Experience Partner role is to deliver the best Customer Experience through "putting the Customer First. Always". Your role is to ensure that you own the Customer Experience. You will become a brand and product expert keeping up to date with the latest product information and ensuring all retailer staff are also kept up to date on the latest products and that their knowledge is of a high standard. Also keeping up to date on competitors' product information and using this to provide a critical comparison for potential customers. The Handover Experience Partner is specialised in and responsible for delivering a great handover experience and manages the handover process from the point of sale to when the vehicle is ready for delivery. Continually keeping in contact with the customer updating them on the progress of their order and making sure the customer has all the right information on MB products they have purchased and arrives on collection day with all the correct documentation needed for a seamless handover. You uphold the highest ethical standards, complying with all applicable legal requirements and act with complete integrity at all times. Our Ideal Candidate We are looking for a creative and driven individual with solid experience of delivering outstanding customer service for premium and luxury brands. Automotive experience is not essential, and we actively encourage applications from other industries such as travel and hospitality. You will be emotionally intelligent and have a natural affinity for quickly building relationships with new customers and visitors. You will be an expert in designing customer journeys and pride yourself on your ability to understand and fulfil our customers' needs and expectations. You will have an insatiable appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be. Ever the consumer champion, you will be the driving force behind our sales team ensuring 100% customer satisfaction and excellent customer service. Our salary for this position is £ £18,720 pa + Bonus Plan The working patterns is 5 days per week and this includes weekends, working full time hours. We have many benefits, generous annual leave entitlement, staff car scheme options, competitive pension contribution, cycle to work loan scheme, retailer discounts. The Company LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom. Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield. Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models. Our state-of-the-art Stockport site, purpose built, three storey facility launched in August 2019 and has become LSH Auto UK's Mercedes-Benz hub for the North West, attracting an unprecedented number of new customers and sales leads in its first year. Mercedes-Benz of Stockport has two buildings at the flagship site. From its 13,492sqm showroom - the Autohaus; a retail space for new and used cars. The site is also home to an aftersales facility and a 17,166sqm purpose-built high-tech Body, Paint and Repair Centre, which operates as LSH Auto UK's regional Used Car Preparation Facility and Parts Distribution Centre.
£49,700 - £56,524+ accountancy allowance up to £5,000 (fully qualified) The Government Property Agency’s mission is to provide great places to work for civil servants. We are using our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all parts of the UK. We are growing rapidly through acquisition of Government properties from Departments. Turnover has risen from £0.4bn in 20/21 to £1.1bn in 21/22 and it will continue to grow as more properties are transferred and run by GPA. The postholder can be based at any of the GPA locations with Finance presence outside London. GPA has offices in Birmingham, 23 Stephenson Street, Leeds, The Lateral; Manchester, Piccadilly Gate; Nottingham, Apex Court. Some business travel may be needed in due course when travel restrictions allow. Creating a first class finance function at the heart of decision making is a key priority of our transformation programme. The finance team will provide robust financial reporting and control alongside outstanding commercial business finance advice. The Head of Financial Accounts is responsible for the production of the GPA Annual Report and Accounts which is independently audited and laid in Parliament to strict deadlines. The post holder will also lead on the production of consolidation returns for the Cabinet Office departmental accounts and Whole of Government Accounts. The role requires the post holder to manage two members of staff in planning and delivering while identifying and managing key assurance risks and issues. Further growth will be required as GPA expands its client and property base. The responsibilities of the Head of Financial Accounts will include Lead the production of the GPA Annual Report and Accounts including provision of consolidation returns for Cabinet Office departmental accounts and Whole of Government Accounts Manage internal assurance processes including balance sheet reconciliations Coordinate the delivery of internal and external audits Provide advice on technical accounting and regularity issues including spending controls compliance Drive continuous process efficiencies and improvements across the function, delivering maximum value for the GPA and ensuring robust controls are in place Seek out opportunities to lead/contribute to cross-government and cross-finance initiatives outside of own role Build relationships with key staff across Finance and the business in order to maintain effectiveness and relevance during change Ensure Record to Report principles are embedded within the GPA The post holder may be required to undertake additional responsibilities as expected in relation to the role and grade. Key Skills & Experience Recognised professional accounting qualification e.g., CCAB/CIMA accountancy qualification. Good experience of financial reporting, ideally in a public sector context Good experience of financial assurance Good experience of using Enterprise Resource Planning (ERP) systems Proficient using Microsoft Excel Ability to seek and analyse significant amounts of financial data to inform decisions Strong attention to detail with a focus on accuracy Ability to work in a geographically dispersed team Ability to plan and prepare to maximise time and productivity For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.
Aug 01, 2021
Full time
£49,700 - £56,524+ accountancy allowance up to £5,000 (fully qualified) The Government Property Agency’s mission is to provide great places to work for civil servants. We are using our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all parts of the UK. We are growing rapidly through acquisition of Government properties from Departments. Turnover has risen from £0.4bn in 20/21 to £1.1bn in 21/22 and it will continue to grow as more properties are transferred and run by GPA. The postholder can be based at any of the GPA locations with Finance presence outside London. GPA has offices in Birmingham, 23 Stephenson Street, Leeds, The Lateral; Manchester, Piccadilly Gate; Nottingham, Apex Court. Some business travel may be needed in due course when travel restrictions allow. Creating a first class finance function at the heart of decision making is a key priority of our transformation programme. The finance team will provide robust financial reporting and control alongside outstanding commercial business finance advice. The Head of Financial Accounts is responsible for the production of the GPA Annual Report and Accounts which is independently audited and laid in Parliament to strict deadlines. The post holder will also lead on the production of consolidation returns for the Cabinet Office departmental accounts and Whole of Government Accounts. The role requires the post holder to manage two members of staff in planning and delivering while identifying and managing key assurance risks and issues. Further growth will be required as GPA expands its client and property base. The responsibilities of the Head of Financial Accounts will include Lead the production of the GPA Annual Report and Accounts including provision of consolidation returns for Cabinet Office departmental accounts and Whole of Government Accounts Manage internal assurance processes including balance sheet reconciliations Coordinate the delivery of internal and external audits Provide advice on technical accounting and regularity issues including spending controls compliance Drive continuous process efficiencies and improvements across the function, delivering maximum value for the GPA and ensuring robust controls are in place Seek out opportunities to lead/contribute to cross-government and cross-finance initiatives outside of own role Build relationships with key staff across Finance and the business in order to maintain effectiveness and relevance during change Ensure Record to Report principles are embedded within the GPA The post holder may be required to undertake additional responsibilities as expected in relation to the role and grade. Key Skills & Experience Recognised professional accounting qualification e.g., CCAB/CIMA accountancy qualification. Good experience of financial reporting, ideally in a public sector context Good experience of financial assurance Good experience of using Enterprise Resource Planning (ERP) systems Proficient using Microsoft Excel Ability to seek and analyse significant amounts of financial data to inform decisions Strong attention to detail with a focus on accuracy Ability to work in a geographically dispersed team Ability to plan and prepare to maximise time and productivity For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.
As a Campaigner with us you will work with others to deliver great campaigns for Friends of the Earth. We’re looking for someone who can demonstrate strategic thinking in developing and delivering campaign strategies. You will have the ability to identify what sort of pressure for change is needed, and where and when it should be applied to achieve our campaign goals. You will have experience in nature campaigning and an understanding of how change happens politically and socially, along with experience in mobilising people to effect change. For more information please visit our website. Closing date: Monday 2nd August 2021 Flexible location :Offices in Bristol, Birmingham, Brighton, Belfast, Cardiff, Leeds, London, Manchester. London travel required. We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture. We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement. Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
Jul 31, 2021
Full time
As a Campaigner with us you will work with others to deliver great campaigns for Friends of the Earth. We’re looking for someone who can demonstrate strategic thinking in developing and delivering campaign strategies. You will have the ability to identify what sort of pressure for change is needed, and where and when it should be applied to achieve our campaign goals. You will have experience in nature campaigning and an understanding of how change happens politically and socially, along with experience in mobilising people to effect change. For more information please visit our website. Closing date: Monday 2nd August 2021 Flexible location :Offices in Bristol, Birmingham, Brighton, Belfast, Cardiff, Leeds, London, Manchester. London travel required. We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture. We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement. Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We're looking for an experienced fundraiser to join Oxfam's thriving in-house fundraising team in Manchester in a leadership capacity! Charity: Oxfam Job: Fundraising Team Leader Hours: 37.5 hours per week (Monday to Friday) Pay: £10.50-14 per hour (depending on level of experience) plus incentives/bonus Interviews taking place on a rolling basis for an immediate start. Due to the continued success of their in-house private site and door to door fundraising team, Oxfam are now looking to recruit fundraising team leaders to join their thriving team in Manchester. The Role: As a fundraising team leader, you will lead from the front to ensure the team continues to perform at the highest level! On a daily basis you will head out with the team to private site locations such as shopping centres and railway stations. You will engage in conversations with members of the public, inspiring them to support Oxfam's vital work through a direct debit donation. Alongside this you will offer coaching and training to fundraisers, to assist them in achieving their best results possible! This is a fantastic opportunity for an experienced fundraiser to take the next step in their career in a leadership role! Benefits: £10.50-14 per hour, depending on experience Incentives and bonuses Weekly pay Opportunity to work on festival campaigns Progression opportunities The ideal candidate: Has previous paid fundraising experience! Please note: this is essential for the role. This includes street, door to door (D2D), private site/venue or telephone fundraising. Is adaptable and genuinely passionate about innovative ways of working Will be resilient and able to handle rejection Is passionate and enthusiastic about representing Oxfam! The Charity: A leading international development charity, Oxfam is a global movement fighting against poverty. From saving lives in disasters and providing clean, safe drinking water, to standing up for the rights of women everywhere and speaking out against injustices, Oxfam are committed to campaigning for a life without poverty, for everyone, for good. And now, more than ever, the work of Oxfam is needed around the globe. To apply to work for Oxfam as a charity fundraiser, call Antonia or reply to this advert with a copy of your CV.
Jul 31, 2021
Seasonal
We're looking for an experienced fundraiser to join Oxfam's thriving in-house fundraising team in Manchester in a leadership capacity! Charity: Oxfam Job: Fundraising Team Leader Hours: 37.5 hours per week (Monday to Friday) Pay: £10.50-14 per hour (depending on level of experience) plus incentives/bonus Interviews taking place on a rolling basis for an immediate start. Due to the continued success of their in-house private site and door to door fundraising team, Oxfam are now looking to recruit fundraising team leaders to join their thriving team in Manchester. The Role: As a fundraising team leader, you will lead from the front to ensure the team continues to perform at the highest level! On a daily basis you will head out with the team to private site locations such as shopping centres and railway stations. You will engage in conversations with members of the public, inspiring them to support Oxfam's vital work through a direct debit donation. Alongside this you will offer coaching and training to fundraisers, to assist them in achieving their best results possible! This is a fantastic opportunity for an experienced fundraiser to take the next step in their career in a leadership role! Benefits: £10.50-14 per hour, depending on experience Incentives and bonuses Weekly pay Opportunity to work on festival campaigns Progression opportunities The ideal candidate: Has previous paid fundraising experience! Please note: this is essential for the role. This includes street, door to door (D2D), private site/venue or telephone fundraising. Is adaptable and genuinely passionate about innovative ways of working Will be resilient and able to handle rejection Is passionate and enthusiastic about representing Oxfam! The Charity: A leading international development charity, Oxfam is a global movement fighting against poverty. From saving lives in disasters and providing clean, safe drinking water, to standing up for the rights of women everywhere and speaking out against injustices, Oxfam are committed to campaigning for a life without poverty, for everyone, for good. And now, more than ever, the work of Oxfam is needed around the globe. To apply to work for Oxfam as a charity fundraiser, call Antonia or reply to this advert with a copy of your CV.
Charity: Oxfam Job: Deputy Regional Fundraising Manager Hours: 37.5 hours per week (Monday to Friday) Pay: £14 per hour Due to the continued success of the Oxfam in-house fundraising operation in Manchester, we are currently recruiting for a Deputy Regional Fundraising Manager. This is an excellent opportunity for an experienced Fundraising Manager, Senior Team Leader or Team Leader who is looking to take the next step in their fundraising career. Job Description As a Deputy Manager, you will be the link between the operational side of the campaign and the teams working daily in the field. You will set an example to Team Leaders, whilst maintain the highest standards of performance and commitment. You will provide cover for the manager when necessary. You will conduct interviews and hire new fundraisers and will provide training sessions and workshops to new hires and existing fundraisers. You will conduct performance reviews and evaluations with the team. Oxfam's in-house team in Manchester has a thriving and successful private site and telephone fundraising section and will soon be launching a D2D team. You will provide operational support to all sections. The Ideal Candidate: Has proven experience, either at Manager, Senior Team Leader or Team Leader level Has strong operational knowledge of private site fundraising and fundraising regulations Has fantastic leadership and people management skills Has the ability to coach and develop both new and experienced fundraisers Is professional, with a great attitude and is excited for fundraising innovation This is a fantastic opportunity for an eager and driven fundraiser to step up and take the next step in their fundraising career. The Charity: A leading international development charity, Oxfam is a global movement fighting against poverty. From saving lives in disasters and providing clean, safe drinking water, to standing up for the rights of women everywhere and speaking out against injustices, Oxfam are committed to campaigning for a life without poverty, for everyone, for good. And now, more than ever, the work of Oxfam is needed around the globe. To apply, please submit a copy of your CV or call Antonia. Interviews taking place on a rolling basis.
Jul 31, 2021
Seasonal
Charity: Oxfam Job: Deputy Regional Fundraising Manager Hours: 37.5 hours per week (Monday to Friday) Pay: £14 per hour Due to the continued success of the Oxfam in-house fundraising operation in Manchester, we are currently recruiting for a Deputy Regional Fundraising Manager. This is an excellent opportunity for an experienced Fundraising Manager, Senior Team Leader or Team Leader who is looking to take the next step in their fundraising career. Job Description As a Deputy Manager, you will be the link between the operational side of the campaign and the teams working daily in the field. You will set an example to Team Leaders, whilst maintain the highest standards of performance and commitment. You will provide cover for the manager when necessary. You will conduct interviews and hire new fundraisers and will provide training sessions and workshops to new hires and existing fundraisers. You will conduct performance reviews and evaluations with the team. Oxfam's in-house team in Manchester has a thriving and successful private site and telephone fundraising section and will soon be launching a D2D team. You will provide operational support to all sections. The Ideal Candidate: Has proven experience, either at Manager, Senior Team Leader or Team Leader level Has strong operational knowledge of private site fundraising and fundraising regulations Has fantastic leadership and people management skills Has the ability to coach and develop both new and experienced fundraisers Is professional, with a great attitude and is excited for fundraising innovation This is a fantastic opportunity for an eager and driven fundraiser to step up and take the next step in their fundraising career. The Charity: A leading international development charity, Oxfam is a global movement fighting against poverty. From saving lives in disasters and providing clean, safe drinking water, to standing up for the rights of women everywhere and speaking out against injustices, Oxfam are committed to campaigning for a life without poverty, for everyone, for good. And now, more than ever, the work of Oxfam is needed around the globe. To apply, please submit a copy of your CV or call Antonia. Interviews taking place on a rolling basis.
Sales and Customer Service - No Experience Required Are you looking to gain experience within a sales and customer service environment? Do you enjoy working as part of a fun team? No experience needed as full coaching provided! Our client is on the lookout for confident, motivated individuals with excellent people skills to continue their success throughout 2021. The role includes all aspects of: Sales Marketing Customer service Promotions Brand awareness Benefits and opportunities include: Town centre location Weekly earnings One on one support and coaching Fun, lively environment Progression based on individual merit National travel The ideal candidate Good communication skills Eagerness to learn new skills Self-motivated Team player If you are aged 18 or over and excited about starting a career in sales and customer service then they would love to hear from you. Remember to attach a CV with full contact details so a member of their recruitment team can contact you if shortlisted. A background in bar, waitress/waiter, hospitality, front of house, call centre or retail roles could help you get ahead in this self-employed, commission only opportunity in residential and events campaigns. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Jul 31, 2021
Full time
Sales and Customer Service - No Experience Required Are you looking to gain experience within a sales and customer service environment? Do you enjoy working as part of a fun team? No experience needed as full coaching provided! Our client is on the lookout for confident, motivated individuals with excellent people skills to continue their success throughout 2021. The role includes all aspects of: Sales Marketing Customer service Promotions Brand awareness Benefits and opportunities include: Town centre location Weekly earnings One on one support and coaching Fun, lively environment Progression based on individual merit National travel The ideal candidate Good communication skills Eagerness to learn new skills Self-motivated Team player If you are aged 18 or over and excited about starting a career in sales and customer service then they would love to hear from you. Remember to attach a CV with full contact details so a member of their recruitment team can contact you if shortlisted. A background in bar, waitress/waiter, hospitality, front of house, call centre or retail roles could help you get ahead in this self-employed, commission only opportunity in residential and events campaigns. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Scheduling Coordinator- Spider is advertising on behalf of a leading supplier of Commercial Coffee Machines, Juice Machines & Water Machines. They have an exciting opportunity based in Ipswich, Suffolk. They are looking for a brilliant and experienced Scheduling Coordinator to oversee the scheduling for their Engineering team. They are passionate about supplying hot and cold beverages to businesses across the UK. They specialise in providing innovative products and solutions for coffee, tea, juice, water and vending machines to multiple industries. It began with a mission to make good things happen and has expanded into the premium service and product provider you see today. With offices in Ipswich, London, Yeovil, Birmingham and Manchester, our client are proud to provide exceptional customer experiences across the UK. The ideal Scheduling Coordinator candidate must be customer focused with excellent knowledge of the logistical and transport side of Operations. Key responsibilities of the role Scheduling planned and reactive maintenance for the Engineering Team. Provide information to engineers in preparation of visits. Liaise with customers regarding engineer visits, ensuring WOW customer service. Work with Technical Team Leaders to manage engineer feedback and number of visits achieved. Use area knowledge to schedule for maximum fuel efficiency. Update systems to ensure cases closed and maintain accurate response time. Essential skills and capabilities needed Amazing geographical knowledge Good IT skills Clear and professional communication techniques Strong personal organisational skills for example inbox and task management Good ability to understand and process of technical information Flexible and great can-do attitude Familiarity with MS Office and various business software (e.g. ERP, CRM) This is a full-time, permanent role with working hours Monday to Friday, 7.30am to 5pm. On offer is a salary of up to £21,000-£24,000 per annum, depending on experience. You will also be given a full induction programme to ease you into the role as well as ongoing development and recognition. If you have the relevant skills and experience and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. This vacancy is being advertised and handled by Spider, an Online Job Advertiser, and Specialist Recruiter. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond. Additional keywords: coordinator, coordination, logistics, transport, engineering, operations, operations coordination Here at Spider, we take your privacy seriously. When you apply, we shall process your details and pass your application to this particular company for review for this vacancy only. As you might expect we may contact you by email, text, or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment or recruitment advertising purposes should this particular application be unsuccessful. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career-related advice. For our full Privacy Policy please view our website.
Jul 30, 2021
Full time
Scheduling Coordinator- Spider is advertising on behalf of a leading supplier of Commercial Coffee Machines, Juice Machines & Water Machines. They have an exciting opportunity based in Ipswich, Suffolk. They are looking for a brilliant and experienced Scheduling Coordinator to oversee the scheduling for their Engineering team. They are passionate about supplying hot and cold beverages to businesses across the UK. They specialise in providing innovative products and solutions for coffee, tea, juice, water and vending machines to multiple industries. It began with a mission to make good things happen and has expanded into the premium service and product provider you see today. With offices in Ipswich, London, Yeovil, Birmingham and Manchester, our client are proud to provide exceptional customer experiences across the UK. The ideal Scheduling Coordinator candidate must be customer focused with excellent knowledge of the logistical and transport side of Operations. Key responsibilities of the role Scheduling planned and reactive maintenance for the Engineering Team. Provide information to engineers in preparation of visits. Liaise with customers regarding engineer visits, ensuring WOW customer service. Work with Technical Team Leaders to manage engineer feedback and number of visits achieved. Use area knowledge to schedule for maximum fuel efficiency. Update systems to ensure cases closed and maintain accurate response time. Essential skills and capabilities needed Amazing geographical knowledge Good IT skills Clear and professional communication techniques Strong personal organisational skills for example inbox and task management Good ability to understand and process of technical information Flexible and great can-do attitude Familiarity with MS Office and various business software (e.g. ERP, CRM) This is a full-time, permanent role with working hours Monday to Friday, 7.30am to 5pm. On offer is a salary of up to £21,000-£24,000 per annum, depending on experience. You will also be given a full induction programme to ease you into the role as well as ongoing development and recognition. If you have the relevant skills and experience and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. This vacancy is being advertised and handled by Spider, an Online Job Advertiser, and Specialist Recruiter. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond. Additional keywords: coordinator, coordination, logistics, transport, engineering, operations, operations coordination Here at Spider, we take your privacy seriously. When you apply, we shall process your details and pass your application to this particular company for review for this vacancy only. As you might expect we may contact you by email, text, or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment or recruitment advertising purposes should this particular application be unsuccessful. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career-related advice. For our full Privacy Policy please view our website.
Hobson Prior are currently working with a Biostatistics Consultancy company, who are seeking a to Principal Statistician be home-based within the UK on a permanent basis. For more information on this role please get in touch now! Please note that to be considered for this role you must have the right to work in this location. * Key Responsibilities: * * Oversee the statistical design, analysis and interpretation of clinical trials. * Review protocols, analysis plans, QC plans, and other documents as needed. * Partner with statisticians, programmers and study team members to ensure high quality deliverables. * Review data packages and summary documents for regulatory submissions. * Represent the client as project statistician in meetings with external parties, including regulatory authorities. * Oversight of CRO activities and review of CRO-produced deliverables. *Requirements*: * Knowledge of commonly applied statistical methods in clinical development. * Proficient in SAS and other statistical software packages (e.g. R, Metlab). * Familiarity with working in an R&D environment. *Apply now*: If you are interested in learning more or applying to this exciting opportunity then please click "Apply" and upload a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist directly, please select "Contact me" at the top of this page. Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.
Jul 30, 2021
Full time
Hobson Prior are currently working with a Biostatistics Consultancy company, who are seeking a to Principal Statistician be home-based within the UK on a permanent basis. For more information on this role please get in touch now! Please note that to be considered for this role you must have the right to work in this location. * Key Responsibilities: * * Oversee the statistical design, analysis and interpretation of clinical trials. * Review protocols, analysis plans, QC plans, and other documents as needed. * Partner with statisticians, programmers and study team members to ensure high quality deliverables. * Review data packages and summary documents for regulatory submissions. * Represent the client as project statistician in meetings with external parties, including regulatory authorities. * Oversight of CRO activities and review of CRO-produced deliverables. *Requirements*: * Knowledge of commonly applied statistical methods in clinical development. * Proficient in SAS and other statistical software packages (e.g. R, Metlab). * Familiarity with working in an R&D environment. *Apply now*: If you are interested in learning more or applying to this exciting opportunity then please click "Apply" and upload a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist directly, please select "Contact me" at the top of this page. Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.
We are looking for EXPERIENCED FUNDRAISERS to join Oxfam's highly successful private site and telephone fundraising team in Manchester! Charity: Oxfam Job: Venue/Private Site Fundraiser Hours: 37.5 hours per week (Monday to Friday) Pay: £9.50-13.50 per hour (depending on level of experience) plus incentives/bonus Interviews taking place on a rolling basis for an immediate start. Due to the continued success of their in-house fundraising team, Oxfam are now looking to recruit EXPERIENCED FUNDRAISERS to join their thriving team in Manchester. We're looking for confident, sociable and passionate individuals who have previous street, door to door, private site or telephone fundraising experience. Private site/venue fundraising: You'll head out with the team to indoor locations (e.g. railway stations and shopping centres), where you will engage in conversations with members of the public who are out and about, inspiring them to become long term supporters of Oxfam through a direct debit donation. Benefits: £9.50-£13.50 per hour, guaranteed - NOT commission-based! Incentives and bonuses Negotiable starting rate of pay depending on level of paid fundraising experience Weekly pay, every Friday Full time hours guaranteed Holiday pay Opportunities to take part in Oxfam campaigns Progression opportunities - grow your charity sector career in this unique and diverse role The ideal candidate: Has previous paid fundraising experience! Please note: this is essential for the role. This includes street, door to door (D2D), private site/venue or telephone fundraising. Is adaptable and genuinely passionate about innovative ways of working Will be resilient and able to handle rejection Is passionate and enthusiastic about representing Oxfam! The Charity: A leading international development charity, Oxfam is a global movement fighting against poverty. From saving lives in disasters and providing clean, safe drinking water, to standing up for the rights of women everywhere and speaking out against injustices, Oxfam are committed to campaigning for a life without poverty, for everyone, for good. And now, more than ever, the work of Oxfam is needed around the globe. To apply to work for Oxfam as a charity fundraiser, call Antonia on or reply to this advert with a copy of your CV.
Jul 30, 2021
Seasonal
We are looking for EXPERIENCED FUNDRAISERS to join Oxfam's highly successful private site and telephone fundraising team in Manchester! Charity: Oxfam Job: Venue/Private Site Fundraiser Hours: 37.5 hours per week (Monday to Friday) Pay: £9.50-13.50 per hour (depending on level of experience) plus incentives/bonus Interviews taking place on a rolling basis for an immediate start. Due to the continued success of their in-house fundraising team, Oxfam are now looking to recruit EXPERIENCED FUNDRAISERS to join their thriving team in Manchester. We're looking for confident, sociable and passionate individuals who have previous street, door to door, private site or telephone fundraising experience. Private site/venue fundraising: You'll head out with the team to indoor locations (e.g. railway stations and shopping centres), where you will engage in conversations with members of the public who are out and about, inspiring them to become long term supporters of Oxfam through a direct debit donation. Benefits: £9.50-£13.50 per hour, guaranteed - NOT commission-based! Incentives and bonuses Negotiable starting rate of pay depending on level of paid fundraising experience Weekly pay, every Friday Full time hours guaranteed Holiday pay Opportunities to take part in Oxfam campaigns Progression opportunities - grow your charity sector career in this unique and diverse role The ideal candidate: Has previous paid fundraising experience! Please note: this is essential for the role. This includes street, door to door (D2D), private site/venue or telephone fundraising. Is adaptable and genuinely passionate about innovative ways of working Will be resilient and able to handle rejection Is passionate and enthusiastic about representing Oxfam! The Charity: A leading international development charity, Oxfam is a global movement fighting against poverty. From saving lives in disasters and providing clean, safe drinking water, to standing up for the rights of women everywhere and speaking out against injustices, Oxfam are committed to campaigning for a life without poverty, for everyone, for good. And now, more than ever, the work of Oxfam is needed around the globe. To apply to work for Oxfam as a charity fundraiser, call Antonia on or reply to this advert with a copy of your CV.
Microsoft Power Platform Architect £80k-£110k DOE + Personalised Benefits Positions UK-Wide Permanent As a trusted and preferred recruitment partner to this prestigious global consultancy, we have been asked to assist in the hire of a Microsoft Power Platform Architect to join them as a specialist in Microsoft Power Platform and Dynamics 365 design, development, and integration at an enterprise scale. This is the chance to work on some of the most bleeding-edge Microsoft Power Platform, Microsoft Dynamics 365, and Microsoft Azure architecture in development today. What You'll Do *Architect, design and implement complex enterprise-scale integration solutions, adopting various technologies. *Take end-to-end ownership of shaping solutions and defining the right architectural approach based on the needs of clients. *Support estimation, planning and delivery as a technical leader. *Collaborate closely with clients and engineering teams to ensure solutions are built to reflect the needs of the client and your solution vision, making the best use of current development practices. *Maintain technical relationships with clients and technology partners. What We're Looking For *Excellent knowledge of MS Dynamics 365 and MS Power Platform. *Excellent communication and stakeholder management skills. *Deep understanding of Dynamics 365 and Power Platform SDK and tools *A strong background in Microsoft technology; experience in building scalable, resilient, and secured applications using Microsoft Power Platform, Dynamics 365 and Microsoft Azure. *Exposure to and some experience of working with structured architecture approaches (e.g. TOGAF). *Experience in working in collaborative teams and working in an agile manner in a commercial environment. *Experience with Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps. *A passion for technology and a drive to build enterprise systems with some of the biggest brands. Our client offers the chance to not only work on the UK's most exciting projects, but long-term career prospects, professional development, and a comprehensive and personalised benefits package. Note: Part of working for a consultancy in a client-based role means you will need to be fully mobile and flexible with working location. You will be assigned a base location (closest to your home). You can claim expenses for travel from that base location to client site. You can also claim expenses for any overnight stays needed away from home. Base Locations are located across all parts of the UK. This position would be suitable for those who have held the following titles: Power Platform Architect, Microsoft Cloud Architect, Dynamics 365 Architect, Solutions Architect, Enterprise Architect, Azure Architect Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers since 1997. We will never send your CV anywhere without your authorisation and only after you have seen the complete details on this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client we donate £1 to The Born Free Foundation ().
Jul 30, 2021
Full time
Microsoft Power Platform Architect £80k-£110k DOE + Personalised Benefits Positions UK-Wide Permanent As a trusted and preferred recruitment partner to this prestigious global consultancy, we have been asked to assist in the hire of a Microsoft Power Platform Architect to join them as a specialist in Microsoft Power Platform and Dynamics 365 design, development, and integration at an enterprise scale. This is the chance to work on some of the most bleeding-edge Microsoft Power Platform, Microsoft Dynamics 365, and Microsoft Azure architecture in development today. What You'll Do *Architect, design and implement complex enterprise-scale integration solutions, adopting various technologies. *Take end-to-end ownership of shaping solutions and defining the right architectural approach based on the needs of clients. *Support estimation, planning and delivery as a technical leader. *Collaborate closely with clients and engineering teams to ensure solutions are built to reflect the needs of the client and your solution vision, making the best use of current development practices. *Maintain technical relationships with clients and technology partners. What We're Looking For *Excellent knowledge of MS Dynamics 365 and MS Power Platform. *Excellent communication and stakeholder management skills. *Deep understanding of Dynamics 365 and Power Platform SDK and tools *A strong background in Microsoft technology; experience in building scalable, resilient, and secured applications using Microsoft Power Platform, Dynamics 365 and Microsoft Azure. *Exposure to and some experience of working with structured architecture approaches (e.g. TOGAF). *Experience in working in collaborative teams and working in an agile manner in a commercial environment. *Experience with Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps. *A passion for technology and a drive to build enterprise systems with some of the biggest brands. Our client offers the chance to not only work on the UK's most exciting projects, but long-term career prospects, professional development, and a comprehensive and personalised benefits package. Note: Part of working for a consultancy in a client-based role means you will need to be fully mobile and flexible with working location. You will be assigned a base location (closest to your home). You can claim expenses for travel from that base location to client site. You can also claim expenses for any overnight stays needed away from home. Base Locations are located across all parts of the UK. This position would be suitable for those who have held the following titles: Power Platform Architect, Microsoft Cloud Architect, Dynamics 365 Architect, Solutions Architect, Enterprise Architect, Azure Architect Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers since 1997. We will never send your CV anywhere without your authorisation and only after you have seen the complete details on this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client we donate £1 to The Born Free Foundation ().
Position: Commercial Account Handler Location: Manchester Salary: £30,000 - £35,000 The client is a leading broker looking to develop their Commercial team and recruit an experienced Commercial Account Handler. You will be joining a well establish company and team who can provide you all the tools required to maximise your career potential. The position has become available due to continued growth and expansion on their client book. You will be working within a specialist team and be dealing with large corporate business. The Opportunity We are recruiting for a Commercial / Corporate Account Handler. You will play a pivotal role in supporting the Account Executives with their portfolios, developing strong relationships with the clients and attending client visits where possible. Covering MTA's, Renewals and New Business quotations. This is a fantastic opportunity for an experienced commercial insurance professional to join an establish and recognised team within a global broker. Through your hard work you will be supported with your long-term development through qualifications and support from senior colleagues. What's needed for me to be considered? Ideally qualified on the CII syllabus It is essential that you have a strong technical commercial insurance background, ideally with premiums above £20,000 and ideally up to £100,000+ Good Communication, Negotiation and relationship management experience What next? Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 when we assist them in securing a new career! Job Synonyms: Commercial Account Handler, Corporate Account Handler, Account Executive, Client Adviser
Jul 30, 2021
Full time
Position: Commercial Account Handler Location: Manchester Salary: £30,000 - £35,000 The client is a leading broker looking to develop their Commercial team and recruit an experienced Commercial Account Handler. You will be joining a well establish company and team who can provide you all the tools required to maximise your career potential. The position has become available due to continued growth and expansion on their client book. You will be working within a specialist team and be dealing with large corporate business. The Opportunity We are recruiting for a Commercial / Corporate Account Handler. You will play a pivotal role in supporting the Account Executives with their portfolios, developing strong relationships with the clients and attending client visits where possible. Covering MTA's, Renewals and New Business quotations. This is a fantastic opportunity for an experienced commercial insurance professional to join an establish and recognised team within a global broker. Through your hard work you will be supported with your long-term development through qualifications and support from senior colleagues. What's needed for me to be considered? Ideally qualified on the CII syllabus It is essential that you have a strong technical commercial insurance background, ideally with premiums above £20,000 and ideally up to £100,000+ Good Communication, Negotiation and relationship management experience What next? Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 when we assist them in securing a new career! Job Synonyms: Commercial Account Handler, Corporate Account Handler, Account Executive, Client Adviser
Engineering Business Support Coordinator - WORK FROM HOME! Key Responsibilities: · Manage the administration of all QA documentation, uploading onto intranet and informing relevant members of staff · Provide administration support to Engineering department in relation to all correspondence and production of technical reports ie Written Schemes of Examination. · Act as the key contact for MAP clients and the efficient allocation of inspectors to meet the requirements of the customer needs. · Re - allocation of engineers and the maintenance of database to assist the WARS allocation program. · Provide the remote engineering team with the information needed to undertake inspections in an efficient manner. · Maintain the engineering workforce assessment schedule for the UKAS auditing requirements. · Preparation of contact information for inspection visits in accordance with client requirements. · To provide a technical referral point for brokers on reporting issues, site information explanation and general engineering questions. · Centre of excellence for the electronic report system with ultimate responsibility for the customer support and maintenance of the data · Provide guidance on the completion of the report forms held within the Kinetic Application · Production of Client Inspection Reports where the inspection form is unavailable in Kinetic · Ensuring Management Information and data is up to date · Ensuring data security and confidentiality · Provide knowledge of surveyor operational procedures and the reporting process · Provide ongoing project support for the Modernisation program Key Skills and Experience: Essential · Good planning and organisational skills with the ability to manage time and tasks effectively · Excellent written & verbal communication · Collaboration & teamwork · Fully proficient in MS Word, Outlook, Excel & PowerPoint · Ability to work on own initiative with minimal supervision · Excellent interpersonal skills · Excellent telephone skills · Discretion with confidential information Good working knowledges of Processes and IT Systems
Jul 30, 2021
Seasonal
Engineering Business Support Coordinator - WORK FROM HOME! Key Responsibilities: · Manage the administration of all QA documentation, uploading onto intranet and informing relevant members of staff · Provide administration support to Engineering department in relation to all correspondence and production of technical reports ie Written Schemes of Examination. · Act as the key contact for MAP clients and the efficient allocation of inspectors to meet the requirements of the customer needs. · Re - allocation of engineers and the maintenance of database to assist the WARS allocation program. · Provide the remote engineering team with the information needed to undertake inspections in an efficient manner. · Maintain the engineering workforce assessment schedule for the UKAS auditing requirements. · Preparation of contact information for inspection visits in accordance with client requirements. · To provide a technical referral point for brokers on reporting issues, site information explanation and general engineering questions. · Centre of excellence for the electronic report system with ultimate responsibility for the customer support and maintenance of the data · Provide guidance on the completion of the report forms held within the Kinetic Application · Production of Client Inspection Reports where the inspection form is unavailable in Kinetic · Ensuring Management Information and data is up to date · Ensuring data security and confidentiality · Provide knowledge of surveyor operational procedures and the reporting process · Provide ongoing project support for the Modernisation program Key Skills and Experience: Essential · Good planning and organisational skills with the ability to manage time and tasks effectively · Excellent written & verbal communication · Collaboration & teamwork · Fully proficient in MS Word, Outlook, Excel & PowerPoint · Ability to work on own initiative with minimal supervision · Excellent interpersonal skills · Excellent telephone skills · Discretion with confidential information Good working knowledges of Processes and IT Systems
Human Resource Admin - Salary £22k to £23k + generous benefits - Manchester - Hybrid role - We are looking for somebody to join us asap as an HR RECRUITMENT Assistant on a 6 month FTC very likely to lead to permanent. Working hours are Monday to Friday 9am - 5pm This varied HR role requires previous experience of working within a busy and HR / Recruitment environment. Working within a Charitable organization. Assisting and supporting internal Managers with their recruitment needs. Posting adverts on Job sites, dealing with initial response. Be the first point of contact for internal vacancies. Assist with scheduling intervies for Managers etc. You will have good Admin & IT skills, capable of producing basic reports etc. Confident communication skills and highly organized. You will need a confident, resilient nature able to cope with a busy work load & change priorities… Solid Recruitment experience is essential - this is high volume recruitment across 4 sites, managing the process and contacting candidates etc - Extensive liaison with internal department Managers to discuss their recruitment needs & assist with the whole recruiting / selection process…. Car owner needed
Jul 30, 2021
Full time
Human Resource Admin - Salary £22k to £23k + generous benefits - Manchester - Hybrid role - We are looking for somebody to join us asap as an HR RECRUITMENT Assistant on a 6 month FTC very likely to lead to permanent. Working hours are Monday to Friday 9am - 5pm This varied HR role requires previous experience of working within a busy and HR / Recruitment environment. Working within a Charitable organization. Assisting and supporting internal Managers with their recruitment needs. Posting adverts on Job sites, dealing with initial response. Be the first point of contact for internal vacancies. Assist with scheduling intervies for Managers etc. You will have good Admin & IT skills, capable of producing basic reports etc. Confident communication skills and highly organized. You will need a confident, resilient nature able to cope with a busy work load & change priorities… Solid Recruitment experience is essential - this is high volume recruitment across 4 sites, managing the process and contacting candidates etc - Extensive liaison with internal department Managers to discuss their recruitment needs & assist with the whole recruiting / selection process…. Car owner needed
Ricardo Energy & Environment
Manchester, Lancashire
Ricardo are looking for a consultant level terrestrial ecologist, to join our small team of ecologists who sit within our diverse and highly skilled environmental service sector. About Ricardo Ricardo Energy & Environment is a leading sustainability consultancy combining energy, climate change, environmental and chemical risk expertise with strong IT and economics capability. With unrivalled sector insight and a reputation for producing innovative solutions, we offer a stimulating and rewarding environment in which to work. We are acutely aware of the importance of our roles in safeguarding and enhancing our environment and fully believe in our mission to create a world fit for the future. Our environmental team have worked tirelessly to support key clients with essential work throughout the Covid-19 outbreak following a smooth transition to home-based, and where necessary, flexible working patterns. Our ecology team are looking to re-enforce and grow our dynamic and experienced team as we look to support clients entering periods of significant investment in environmental services. Ricardo are also committed to maintaining and developing a positive and encouraging environment for our staff to thrive in, providing regular company wide and team specific communications, actively seeking feedback from our employees and our customers and encouraging staff to provide regular feedback to their colleagues. What will I be doing? The position offers a diverse role, supporting projects and clients across the UK and occasionally beyond, predominantly in PEA's EcIA and HRA, whilst also carrying out projects encompassing both a biodiversity and protected species/habitat focus. Your role will involve project management and implementation of ecological assessments, plus the coordination of associated surveys, consultation and mitigation in support of our clients' proposals and operations. You will also be expected hold or to apply for and oversee protected species mitigation licences for your areas of expertise. You will be involved in managing the technical work of more junior staff and sub-consultants and (depending on experience) managing projects and their direction too. There will also be team leadership opportunities as the team expands. The nature of the role and the dynamic of the team provides a wealth of opportunities to explore your interests and carry out a range of tasks and functions within terrestrial ecology, as well as a range of related disciplines. There is also a degree of flexibility over which facets of the role you become most invested in: be it a more technical focus; project management; developing bids and tenders; or, a more generalist role. Conversely, there will be times where you need to be adaptable and open minded regarding the work you undertake, particularly during busy periods of large projects or bids. We work for a range of clients including government departments, councils, utility companies and not for profit organisations as well as commercial and infrastructure clients. This provides a varied scope of works and regularly offers particularly interesting project work or the chance to develop novel approaches. There is also the opportunity to take on a range of management, technical and pastoral roles within the team and the wider company. For example, we recently took the opportunity to train volunteers in each of our offices to undertake roles as mental health fist aiders, to support the wellbeing of our staff throughout the company. Whilst the key competencies and desirable experience is listed below; the list in not exclusive and we are willing to discuss applications from candidates who are particularly strong in certain areas, but who may not meet all the criteria listed below. Key competencies and experience: * A first degree in a relevant subject, such as ecology or other biological sciences, and/or a relevant postgraduate qualification * Previous experience of consultancy * Graduate or Associate membership of CIEEM. * Experience of planning and conducting ecological surveys, including aquatic surveys, PEA/Phase 1 habitat survey and protected species surveys and providing mitigation recommendations. * A thorough understanding of undertaking surveys safely and to the right quality standard. * Good report writing skills, especially ecological survey reports and assessments. * Experience of project management and/or preparation of ecology proposals and tenders. * A good understanding of wildlife legislation, the planning process, EIA and, ideally Habitats Regulations Assessment. * Experience of project management and/or preparation of ecology proposals and tenders. * Broad ecological survey experience with demonstrable proficiency in particular protected species surveys and/or habitat surveys and providing mitigation recommendations * At least one protected species survey licence (not including GCN) A full UK driver's licence is essential Desirable * Multiple protected species survey licences (ideally in both England and Wales) * Experience of applying for and holding licenses for protected species mitigation/conservation * Experience of writing thorough and complex reports and assessments, such as HRA stages 1 - 4 and Environmental Statement chapters * A track-record of successful project management * Experience in the preparation of ecology proposals and tenders * Experience of ecological assessment for the water sector * A chartered member of a professional body (e.g. CEnv or CEcol) You will need to be: * A self-starter, as you'll be part of a small and very busy team. * Excellent team working skills are therefore essential together with strong communication skills, sound understanding of ecological impact assessment and a close attention to detail. Whilst fieldwork skills are needed for this role, there will be a large component of office-based coordination, data analysis, client contact and report writing. This is a fast-paced and challenging environment offering you the opportunity to make your mark. You will have support from the wider business for your career to develop into a wide range of future opportunities within Ricardo Energy & Environment. What we can offer you: In return for your commitment, drive and enthusiasm, we offer an attractive benefits package, a personal development plan, and the opportunity to make a difference in a challenging and rewarding field. Ricardo Energy & Environment is an equal opportunities employer. This is an exciting and rewarding place to work, with the opportunity to make a difference. What sets us apart is our People. You will work with an exceptional team of talented, dedicated and supportive individuals. You will have a fantastic opportunity to develop your career with us through our broad range of projects, mentoring opportunities and a personalised approach to your learning and development. Our People are important to us and we take pride in our wellbeing programmes and policies that support individuals including flexible working, carers policy, mental health first aiders and readily available support through our extensive Employee Assistance programme. Ricardo Energy & Environment has an ambitious diversity, equality and inclusion approach as explained in this message by our CEO.
Jul 30, 2021
Full time
Ricardo are looking for a consultant level terrestrial ecologist, to join our small team of ecologists who sit within our diverse and highly skilled environmental service sector. About Ricardo Ricardo Energy & Environment is a leading sustainability consultancy combining energy, climate change, environmental and chemical risk expertise with strong IT and economics capability. With unrivalled sector insight and a reputation for producing innovative solutions, we offer a stimulating and rewarding environment in which to work. We are acutely aware of the importance of our roles in safeguarding and enhancing our environment and fully believe in our mission to create a world fit for the future. Our environmental team have worked tirelessly to support key clients with essential work throughout the Covid-19 outbreak following a smooth transition to home-based, and where necessary, flexible working patterns. Our ecology team are looking to re-enforce and grow our dynamic and experienced team as we look to support clients entering periods of significant investment in environmental services. Ricardo are also committed to maintaining and developing a positive and encouraging environment for our staff to thrive in, providing regular company wide and team specific communications, actively seeking feedback from our employees and our customers and encouraging staff to provide regular feedback to their colleagues. What will I be doing? The position offers a diverse role, supporting projects and clients across the UK and occasionally beyond, predominantly in PEA's EcIA and HRA, whilst also carrying out projects encompassing both a biodiversity and protected species/habitat focus. Your role will involve project management and implementation of ecological assessments, plus the coordination of associated surveys, consultation and mitigation in support of our clients' proposals and operations. You will also be expected hold or to apply for and oversee protected species mitigation licences for your areas of expertise. You will be involved in managing the technical work of more junior staff and sub-consultants and (depending on experience) managing projects and their direction too. There will also be team leadership opportunities as the team expands. The nature of the role and the dynamic of the team provides a wealth of opportunities to explore your interests and carry out a range of tasks and functions within terrestrial ecology, as well as a range of related disciplines. There is also a degree of flexibility over which facets of the role you become most invested in: be it a more technical focus; project management; developing bids and tenders; or, a more generalist role. Conversely, there will be times where you need to be adaptable and open minded regarding the work you undertake, particularly during busy periods of large projects or bids. We work for a range of clients including government departments, councils, utility companies and not for profit organisations as well as commercial and infrastructure clients. This provides a varied scope of works and regularly offers particularly interesting project work or the chance to develop novel approaches. There is also the opportunity to take on a range of management, technical and pastoral roles within the team and the wider company. For example, we recently took the opportunity to train volunteers in each of our offices to undertake roles as mental health fist aiders, to support the wellbeing of our staff throughout the company. Whilst the key competencies and desirable experience is listed below; the list in not exclusive and we are willing to discuss applications from candidates who are particularly strong in certain areas, but who may not meet all the criteria listed below. Key competencies and experience: * A first degree in a relevant subject, such as ecology or other biological sciences, and/or a relevant postgraduate qualification * Previous experience of consultancy * Graduate or Associate membership of CIEEM. * Experience of planning and conducting ecological surveys, including aquatic surveys, PEA/Phase 1 habitat survey and protected species surveys and providing mitigation recommendations. * A thorough understanding of undertaking surveys safely and to the right quality standard. * Good report writing skills, especially ecological survey reports and assessments. * Experience of project management and/or preparation of ecology proposals and tenders. * A good understanding of wildlife legislation, the planning process, EIA and, ideally Habitats Regulations Assessment. * Experience of project management and/or preparation of ecology proposals and tenders. * Broad ecological survey experience with demonstrable proficiency in particular protected species surveys and/or habitat surveys and providing mitigation recommendations * At least one protected species survey licence (not including GCN) A full UK driver's licence is essential Desirable * Multiple protected species survey licences (ideally in both England and Wales) * Experience of applying for and holding licenses for protected species mitigation/conservation * Experience of writing thorough and complex reports and assessments, such as HRA stages 1 - 4 and Environmental Statement chapters * A track-record of successful project management * Experience in the preparation of ecology proposals and tenders * Experience of ecological assessment for the water sector * A chartered member of a professional body (e.g. CEnv or CEcol) You will need to be: * A self-starter, as you'll be part of a small and very busy team. * Excellent team working skills are therefore essential together with strong communication skills, sound understanding of ecological impact assessment and a close attention to detail. Whilst fieldwork skills are needed for this role, there will be a large component of office-based coordination, data analysis, client contact and report writing. This is a fast-paced and challenging environment offering you the opportunity to make your mark. You will have support from the wider business for your career to develop into a wide range of future opportunities within Ricardo Energy & Environment. What we can offer you: In return for your commitment, drive and enthusiasm, we offer an attractive benefits package, a personal development plan, and the opportunity to make a difference in a challenging and rewarding field. Ricardo Energy & Environment is an equal opportunities employer. This is an exciting and rewarding place to work, with the opportunity to make a difference. What sets us apart is our People. You will work with an exceptional team of talented, dedicated and supportive individuals. You will have a fantastic opportunity to develop your career with us through our broad range of projects, mentoring opportunities and a personalised approach to your learning and development. Our People are important to us and we take pride in our wellbeing programmes and policies that support individuals including flexible working, carers policy, mental health first aiders and readily available support through our extensive Employee Assistance programme. Ricardo Energy & Environment has an ambitious diversity, equality and inclusion approach as explained in this message by our CEO.
Role Title: Principal Consultant, Carbon Management / Net Zero & Scope 3 Salary range: Dependent upon experience Location:UK based role London, Glasgow, Oxfordshire, Manchester,Hombased Do you want to work for a leading international sustainability consultancy in a growing team? Ricardo Energy & Environment is a leading sustainability consultancy combining energy, climate change, environmental and chemical risk expertise with strong IT and economics capability. Operating across the world, we work in partnership with our customers to help transform the way they work, empowering business leaders with award winning consultancy advice. With unrivalled sector insight and a reputation for producing innovative solutions, we offer a stimulating and rewarding environment in which to work. Our company vision is to create a more sustainable world for the future, which is the driver behind everything we do as a business. To deliver our vision, over the last 10 years, we have delivered projects that have shaped UK and international government policy to align with achieving net zero carbon emissions, reduced operational costs across the public and private sector through decarbonisation and delivered strategies for large scale carbon reduction in multiple industrial sectors. Our reputation for innovation, passion and integrity in the work we deliver means we are recognised as an organisation that provides high quality advice to our clients. We know we bring about positive sustainable change and are looking for someone equally driven to deliver our vision. Purpose: The success we are having as a business means there are significant opportunities to expand our services and delivery, so we are seeking to recruit an experienced principal level consultant to develop and implement net zero, energy and carbon management strategies. To support our clients, improve the sustainability of their supply chains and deliver a range of projects to help organisations tackle their scope 3 emissions. The role will have a mix of delivery and business development activities, subject to the experience of the successful candidate. Sitting in our established Sustainability business area, part of a 200 person strong 'Sustainable Infrastructure & Operations' business unit and the 650 person Ricardo Energy & Environment division, you will be an expert in identifying and engaging with sustainability professionals across the private and public sectors, working with them to deliver the range of sustainability and carbon management services we offer. Your ability to identify and develop opportunities which will raise the profile of the team and the services we provide is important, as is the ability to hold strategic conversations at a senior level; assess needs and develop technical propositions and take the clients on their sustainability journey. As a result, you will most likely be working in a consultancy environment, possibly with experience working within a public or private sector organisation, a FTSE250 company or a local authority and you'll be well networked in the sustainability arena. Key accountabilities: * Within a collaborative and supportive team of consultants, you will be responsible for winning and delivering projects (mainly with clients in the private sector) on energy and carbon management, net zero, supply chain improvements and reducing scope 3 emissions. Client liaison, project management and technical delivery will be required from initial client engagement through to provision of final reports. To assist our team, the successful candidate will: * Be capable of taking over, managing and delivering existing and new net zero, energy and carbon management projects. * Be the client lead for key projects, demonstrating experience of working face-to-face with clients and managing their expectations. * Undertake a project management role, controlling budgets and timings, and allocating tasks to colleagues as required. * Liaise with specialist sub-contractors and build relationships internally and externally. * Input technical expertise to lead energy and carbon management, net zero, and supply chain and scope 3 emissions bids. * Ensure appropriate profile raising and marketing of Ricardo's services and capabilities. * Ricardo operates a parallel 'team leader' system for pastoral staff management, meaning that you will not initially have any direct line management responsibilities. However, if such line management is of interest to you, we can help you to demonstrate and develop that capability. Key competencies and experience You will: * Have practical career experience and be able to demonstrate relevant technical capability, effective project management and excellent communication skills. * Have a higher education qualification (Bachelor's Degree) in an environmental or engineering discipline, or otherwise to have a good track record working in an environmental role, so that you can demonstrate your knowledge. * Ideally have experience of working in the consultancy sector, or organisational responsibility for the outputs from contracted consultants, to demonstrate that you have the necessary commercial awareness. We are also interested to talk to candidates currently performing environmental roles directly within industry especially where they have a strong commercial awareness. * Demonstrate technical expertise across the following areas: * Energy and carbon management planning and strategy * Net Zero strategy development and associated Science Based Targets * Carbon accounting, compliance, and measurement techniques and calculation methods for scopes 1 and 2 and CR reporting software, including in-depth understanding of scope 3 emissions sources and how to mitigate them * Carbon footprinting, verification and assurance * Carbon data analysis and modelling * Knowledge of sustainability reporting would be advantageous (e.g. CDP, GRI, SECR FTSE4Good etc.) * Regulatory compliance - knowledge of both current and future environmental and energy related legislation. * Experience of identifying and developing business opportunities is desirable. * You will need to hold a Full UK Driving licence for this position. Skills and behaviours, you will demonstrate the following skills and behaviours: * Analytical skills with ability to identify, develop and implement solutions. * Excellent writing skills to communicate clearly and without errors - accuracy and attention to detail are vital. * Strong client and stakeholder communication skills e.g. influencing, negotiation, presentation and relationship management skills. * Project management skills that demonstrate ability to manage and account for time spent, and to deliver work on time and budget. * Team working and leadership and ability to coordinate and prioritise activities to ensure delivery of agreed targets. * Ability to work autonomously and proactively. * High level of computer literacy, including familiarity with the full Microsoft Office software suite and potentially industry analysis tools. * A flexible approach - able to see where help is needed and support colleagues as necessary. * Be comfortable juggling a variety of tasks in a sometimes fast-paced operational environment. * High levels of drive and commitment; a self-starter, problem solver with the ability to turn ideas into reality. In our sustainability team we really enjoy the great work we do, so we will be looking for someone with a similar attitude - enthusiastic, committed, responsible, open and reliable. This is an exciting and rewarding place to work, with the opportunity to make a difference in tackling some of the world's biggest challenges in addressing climate change. What sets us apart is our people. You will work with an exceptional team of talented, dedicated and supportive individuals. You will have a fantastic opportunity to develop your career with us through our broad range of project, mentoring and coaching opportunities and a personalised approach to your learning and development. Our people are important to us and we take pride in our wellbeing programmes and policies that support individuals including flexible working, careers policy, mental health first aiders and readily available support through our extensive Employee Assistance Programme. Ricardo Energy & Environment has an ambitious diversity, equality and inclusion approach as explained in this message by our CEO. Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.
Jul 30, 2021
Full time
Role Title: Principal Consultant, Carbon Management / Net Zero & Scope 3 Salary range: Dependent upon experience Location:UK based role London, Glasgow, Oxfordshire, Manchester,Hombased Do you want to work for a leading international sustainability consultancy in a growing team? Ricardo Energy & Environment is a leading sustainability consultancy combining energy, climate change, environmental and chemical risk expertise with strong IT and economics capability. Operating across the world, we work in partnership with our customers to help transform the way they work, empowering business leaders with award winning consultancy advice. With unrivalled sector insight and a reputation for producing innovative solutions, we offer a stimulating and rewarding environment in which to work. Our company vision is to create a more sustainable world for the future, which is the driver behind everything we do as a business. To deliver our vision, over the last 10 years, we have delivered projects that have shaped UK and international government policy to align with achieving net zero carbon emissions, reduced operational costs across the public and private sector through decarbonisation and delivered strategies for large scale carbon reduction in multiple industrial sectors. Our reputation for innovation, passion and integrity in the work we deliver means we are recognised as an organisation that provides high quality advice to our clients. We know we bring about positive sustainable change and are looking for someone equally driven to deliver our vision. Purpose: The success we are having as a business means there are significant opportunities to expand our services and delivery, so we are seeking to recruit an experienced principal level consultant to develop and implement net zero, energy and carbon management strategies. To support our clients, improve the sustainability of their supply chains and deliver a range of projects to help organisations tackle their scope 3 emissions. The role will have a mix of delivery and business development activities, subject to the experience of the successful candidate. Sitting in our established Sustainability business area, part of a 200 person strong 'Sustainable Infrastructure & Operations' business unit and the 650 person Ricardo Energy & Environment division, you will be an expert in identifying and engaging with sustainability professionals across the private and public sectors, working with them to deliver the range of sustainability and carbon management services we offer. Your ability to identify and develop opportunities which will raise the profile of the team and the services we provide is important, as is the ability to hold strategic conversations at a senior level; assess needs and develop technical propositions and take the clients on their sustainability journey. As a result, you will most likely be working in a consultancy environment, possibly with experience working within a public or private sector organisation, a FTSE250 company or a local authority and you'll be well networked in the sustainability arena. Key accountabilities: * Within a collaborative and supportive team of consultants, you will be responsible for winning and delivering projects (mainly with clients in the private sector) on energy and carbon management, net zero, supply chain improvements and reducing scope 3 emissions. Client liaison, project management and technical delivery will be required from initial client engagement through to provision of final reports. To assist our team, the successful candidate will: * Be capable of taking over, managing and delivering existing and new net zero, energy and carbon management projects. * Be the client lead for key projects, demonstrating experience of working face-to-face with clients and managing their expectations. * Undertake a project management role, controlling budgets and timings, and allocating tasks to colleagues as required. * Liaise with specialist sub-contractors and build relationships internally and externally. * Input technical expertise to lead energy and carbon management, net zero, and supply chain and scope 3 emissions bids. * Ensure appropriate profile raising and marketing of Ricardo's services and capabilities. * Ricardo operates a parallel 'team leader' system for pastoral staff management, meaning that you will not initially have any direct line management responsibilities. However, if such line management is of interest to you, we can help you to demonstrate and develop that capability. Key competencies and experience You will: * Have practical career experience and be able to demonstrate relevant technical capability, effective project management and excellent communication skills. * Have a higher education qualification (Bachelor's Degree) in an environmental or engineering discipline, or otherwise to have a good track record working in an environmental role, so that you can demonstrate your knowledge. * Ideally have experience of working in the consultancy sector, or organisational responsibility for the outputs from contracted consultants, to demonstrate that you have the necessary commercial awareness. We are also interested to talk to candidates currently performing environmental roles directly within industry especially where they have a strong commercial awareness. * Demonstrate technical expertise across the following areas: * Energy and carbon management planning and strategy * Net Zero strategy development and associated Science Based Targets * Carbon accounting, compliance, and measurement techniques and calculation methods for scopes 1 and 2 and CR reporting software, including in-depth understanding of scope 3 emissions sources and how to mitigate them * Carbon footprinting, verification and assurance * Carbon data analysis and modelling * Knowledge of sustainability reporting would be advantageous (e.g. CDP, GRI, SECR FTSE4Good etc.) * Regulatory compliance - knowledge of both current and future environmental and energy related legislation. * Experience of identifying and developing business opportunities is desirable. * You will need to hold a Full UK Driving licence for this position. Skills and behaviours, you will demonstrate the following skills and behaviours: * Analytical skills with ability to identify, develop and implement solutions. * Excellent writing skills to communicate clearly and without errors - accuracy and attention to detail are vital. * Strong client and stakeholder communication skills e.g. influencing, negotiation, presentation and relationship management skills. * Project management skills that demonstrate ability to manage and account for time spent, and to deliver work on time and budget. * Team working and leadership and ability to coordinate and prioritise activities to ensure delivery of agreed targets. * Ability to work autonomously and proactively. * High level of computer literacy, including familiarity with the full Microsoft Office software suite and potentially industry analysis tools. * A flexible approach - able to see where help is needed and support colleagues as necessary. * Be comfortable juggling a variety of tasks in a sometimes fast-paced operational environment. * High levels of drive and commitment; a self-starter, problem solver with the ability to turn ideas into reality. In our sustainability team we really enjoy the great work we do, so we will be looking for someone with a similar attitude - enthusiastic, committed, responsible, open and reliable. This is an exciting and rewarding place to work, with the opportunity to make a difference in tackling some of the world's biggest challenges in addressing climate change. What sets us apart is our people. You will work with an exceptional team of talented, dedicated and supportive individuals. You will have a fantastic opportunity to develop your career with us through our broad range of project, mentoring and coaching opportunities and a personalised approach to your learning and development. Our people are important to us and we take pride in our wellbeing programmes and policies that support individuals including flexible working, careers policy, mental health first aiders and readily available support through our extensive Employee Assistance Programme. Ricardo Energy & Environment has an ambitious diversity, equality and inclusion approach as explained in this message by our CEO. Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.
TUI Business: TUI UK & I Band: 6 Location(s): United Kingdom | Trafford Way | M41 7JA | Chill Factore Hours per week: 37.5 Type of contract: PermanentPermanent Crystal Ski Holidays is the UK and Ireland's most recommended ski company. For us, the mountain is everything -we love it as much as our customers do. We're enthusiastic, fun, approachable, and expert on all things ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them. As a Customer Advisor, you'll be a Brand Ambassador bringing our products and service to life with a fun approach whilst using your own experience and expertise. You'll help to answer questions and offer speedy solutions through a variety of contact methods to ensure our customers' expectations are met and exceeded. You'll help our customers every step of the way. This role will be based in our hub in Manchester; however you'll also act as overflow champion to our Customer Contact Centre. Joining us will not only provide opportunities for you to carve out a career in a fun and challenging environment but the benefits of being part of an exciting global team. ABOUT THE JOB You'll provide honest, expert advice and suggestions when helping customers choose their holiday and support them throughout their Crystal journey You'll ensure that all forms of contact - such as phone, email, chat, social - are handled quickly and with a friendly 'can-do' attitude whilst exceeding performance targets You'll work closely with teams from across the business as the 'voice' of our customers, and actively suggest recommendations for change You'll ensure you are up to speed with our product, sharing your own stories and using your initiative to ensure you are an expert in our holidays If things don't go to plan, you'll be confident to discuss, investigate and resolve any question or complaint. You'll enjoy change and challenges; taking on tasks to help out where needed ABOUT YOU Be a keen skier or snowboarder with expert knowledge to share with our customers Have a passion for delivering service and results A great listener and a highly effective communicator Love learning new skills and you want to work in tourism, although travel experience is not essential Chatty and personable - you build rapport quickly with customers and colleagues Can think on your feet and don't shy away from dealing with customers in difficult situations Ability to use initiative to proactively spot and resolve potential problems Confidence to handle multiple contacts and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance Willing to adapt to regular business change and new technology ABOUT THE OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Pension scheme, life assurance and options to buy shares TUI is the leading tourism business and our vision is to make travel experiences special. To fulfil this vision, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. At TUI, we know people are as diverse as the destinations we send our customers to. ??We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
Jul 30, 2021
Full time
TUI Business: TUI UK & I Band: 6 Location(s): United Kingdom | Trafford Way | M41 7JA | Chill Factore Hours per week: 37.5 Type of contract: PermanentPermanent Crystal Ski Holidays is the UK and Ireland's most recommended ski company. For us, the mountain is everything -we love it as much as our customers do. We're enthusiastic, fun, approachable, and expert on all things ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them. As a Customer Advisor, you'll be a Brand Ambassador bringing our products and service to life with a fun approach whilst using your own experience and expertise. You'll help to answer questions and offer speedy solutions through a variety of contact methods to ensure our customers' expectations are met and exceeded. You'll help our customers every step of the way. This role will be based in our hub in Manchester; however you'll also act as overflow champion to our Customer Contact Centre. Joining us will not only provide opportunities for you to carve out a career in a fun and challenging environment but the benefits of being part of an exciting global team. ABOUT THE JOB You'll provide honest, expert advice and suggestions when helping customers choose their holiday and support them throughout their Crystal journey You'll ensure that all forms of contact - such as phone, email, chat, social - are handled quickly and with a friendly 'can-do' attitude whilst exceeding performance targets You'll work closely with teams from across the business as the 'voice' of our customers, and actively suggest recommendations for change You'll ensure you are up to speed with our product, sharing your own stories and using your initiative to ensure you are an expert in our holidays If things don't go to plan, you'll be confident to discuss, investigate and resolve any question or complaint. You'll enjoy change and challenges; taking on tasks to help out where needed ABOUT YOU Be a keen skier or snowboarder with expert knowledge to share with our customers Have a passion for delivering service and results A great listener and a highly effective communicator Love learning new skills and you want to work in tourism, although travel experience is not essential Chatty and personable - you build rapport quickly with customers and colleagues Can think on your feet and don't shy away from dealing with customers in difficult situations Ability to use initiative to proactively spot and resolve potential problems Confidence to handle multiple contacts and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance Willing to adapt to regular business change and new technology ABOUT THE OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Pension scheme, life assurance and options to buy shares TUI is the leading tourism business and our vision is to make travel experiences special. To fulfil this vision, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. At TUI, we know people are as diverse as the destinations we send our customers to. ??We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
TUI Business: TUI UK & I Band: 6 Location(s): United Kingdom | Leisure Island, Riverdrive | B79 7ND | Crystal Ski, The Snowdome Hours per week: 15 Type of contract: PermanentPermanent Crystal Ski Holidays is the UK and Ireland's most recommended ski company. For us, the mountain is everything -we love it as much as our customers do. We're enthusiastic, fun, approachable, and expert on all things ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them. As a Customer Advisor, you'll be a Brand Ambassador bringing our products and service to life with a fun approach whilst using your own experience and expertise. You'll help to answer questions and offer speedy solutions through a variety of contact methods to ensure our customers' expectations are met and exceeded. You'll help our customers every step of the way. This role will be based in our hub in Manchester; however you'll also act as overflow champion to our Customer Contact Centre. Joining us will not only provide opportunities for you to carve out a career in a fun and challenging environment but the benefits of being part of an exciting global team. ABOUT THE JOB You'll provide honest, expert advice and suggestions when helping customers choose their holiday and support them throughout their Crystal journey You'll ensure that all forms of contact - such as phone, email, chat, social - are handled quickly and with a friendly 'can-do' attitude whilst exceeding performance targets You'll work closely with teams from across the business as the 'voice' of our customers, and actively suggest recommendations for change You'll ensure you are up to speed with our product, sharing your own stories and using your initiative to ensure you are an expert in our holidays If things don't go to plan, you'll be confident to discuss, investigate and resolve any question or complaint You'll enjoy change and challenges; taking on tasks to help out where needed ABOUT YOU Be a keen skier or snowboarder with expert knowledge to share with our customers Have a passion for delivering service and results A great listener and a highly effective communicator Love learning new skills and you want to work in tourism, although travel experience is not essential Chatty and personable - you build rapport quickly with customers and colleagues Can think on your feet and don't shy away from dealing with customers in difficult situations Ability to use initiative to proactively spot and resolve potential problems Confidence to handle multiple contacts and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance Willing to adapt to regular business change and new technology ABOUT THE OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Pension scheme, life assurance and options to buy shares TUI is the leading tourism business and our vision is to make travel experiences special. To fulfil this vision, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. At TUI, we know people are as diverse as the destinations we send our customers to. ??We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
Jul 30, 2021
Full time
TUI Business: TUI UK & I Band: 6 Location(s): United Kingdom | Leisure Island, Riverdrive | B79 7ND | Crystal Ski, The Snowdome Hours per week: 15 Type of contract: PermanentPermanent Crystal Ski Holidays is the UK and Ireland's most recommended ski company. For us, the mountain is everything -we love it as much as our customers do. We're enthusiastic, fun, approachable, and expert on all things ski. We work hard for our customers to ensure they can easily choose, book and experience the best possible holiday for them. As a Customer Advisor, you'll be a Brand Ambassador bringing our products and service to life with a fun approach whilst using your own experience and expertise. You'll help to answer questions and offer speedy solutions through a variety of contact methods to ensure our customers' expectations are met and exceeded. You'll help our customers every step of the way. This role will be based in our hub in Manchester; however you'll also act as overflow champion to our Customer Contact Centre. Joining us will not only provide opportunities for you to carve out a career in a fun and challenging environment but the benefits of being part of an exciting global team. ABOUT THE JOB You'll provide honest, expert advice and suggestions when helping customers choose their holiday and support them throughout their Crystal journey You'll ensure that all forms of contact - such as phone, email, chat, social - are handled quickly and with a friendly 'can-do' attitude whilst exceeding performance targets You'll work closely with teams from across the business as the 'voice' of our customers, and actively suggest recommendations for change You'll ensure you are up to speed with our product, sharing your own stories and using your initiative to ensure you are an expert in our holidays If things don't go to plan, you'll be confident to discuss, investigate and resolve any question or complaint You'll enjoy change and challenges; taking on tasks to help out where needed ABOUT YOU Be a keen skier or snowboarder with expert knowledge to share with our customers Have a passion for delivering service and results A great listener and a highly effective communicator Love learning new skills and you want to work in tourism, although travel experience is not essential Chatty and personable - you build rapport quickly with customers and colleagues Can think on your feet and don't shy away from dealing with customers in difficult situations Ability to use initiative to proactively spot and resolve potential problems Confidence to handle multiple contacts and administrative tasks whilst complying with procedures Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance Willing to adapt to regular business change and new technology ABOUT THE OFFER Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off' Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career Excellent rates with foreign exchange and discounts with retailers Discovery day - time to spend working at a local charity or community Pension scheme, life assurance and options to buy shares TUI is the leading tourism business and our vision is to make travel experiences special. To fulfil this vision, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. At TUI, we know people are as diverse as the destinations we send our customers to. ??We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
A global healthcare communications agency is seeking a Principal Medical Writer to join their team in Cheshire. In this role, you will work on the creation and editing of a range of materials and deliverables for publications, meetings, and medical affairs, across a range of therapy areas including inflammation, diabetes, oncology and neurology. Working closely with your clients and mentoring junior members of the team, you will provide scientific insight and support for editorial projects. This role is an amazing opportunity for an experienced Senior Medical Writer to step up into a management position, to oversee junior members of the team and provide coaching support. The agency offers an engaging and welcoming environment as well as benefits such as 22 days holiday per annum, life assurance, pension plan, discretionary annual bonus, discounted gym membership, season ticket loan and more. *Responsibilities:* * Hands-on writing and editing of material to ensure highest scientific quality deliverables that meet clients' expectations, within time and budget * Oversee the work of junior team members, leading and mentoring, and consistently providing scientific expertise where needed * Build and maintain great relationships with clients * Continue to keep up to date with scientific research and developments in relevant therapy areas * Knowledge, Skills and Abilities:* * Life science degree * Significant previous medcomms agency writing experience * Excellent communication and interpersonal skills * Organisational and time management skills * Previous mentoring or line management experience This is a great role to develop yourself within a management position and to take on client facing responsibilities! *To be considered for this role, candidates must be UK based and fully eligible to work in the UK. They must also have significant medical communications agency experience.* For more information or to submit an application for this role, please contact Sabine Willms on or via email. ID Search & Selection has been successfully placing candidates in healthcare communications jobs for over 15 years. Along the way we've built many long term relationships with candidates and clients. We're now trusted recruitment partners to many leading companies, big, small, network and independent. Our consultants are knowledgeable and professional and will be happy to offer information and advice. We are with you every step of the way, providing a supportive and communicative service that we will tailor to your unique needs. If you feel that this is not quite the role for you, but are looking for something similar, please feel free to reach out as we would be happy to have a chat.
Jul 30, 2021
Full time
A global healthcare communications agency is seeking a Principal Medical Writer to join their team in Cheshire. In this role, you will work on the creation and editing of a range of materials and deliverables for publications, meetings, and medical affairs, across a range of therapy areas including inflammation, diabetes, oncology and neurology. Working closely with your clients and mentoring junior members of the team, you will provide scientific insight and support for editorial projects. This role is an amazing opportunity for an experienced Senior Medical Writer to step up into a management position, to oversee junior members of the team and provide coaching support. The agency offers an engaging and welcoming environment as well as benefits such as 22 days holiday per annum, life assurance, pension plan, discretionary annual bonus, discounted gym membership, season ticket loan and more. *Responsibilities:* * Hands-on writing and editing of material to ensure highest scientific quality deliverables that meet clients' expectations, within time and budget * Oversee the work of junior team members, leading and mentoring, and consistently providing scientific expertise where needed * Build and maintain great relationships with clients * Continue to keep up to date with scientific research and developments in relevant therapy areas * Knowledge, Skills and Abilities:* * Life science degree * Significant previous medcomms agency writing experience * Excellent communication and interpersonal skills * Organisational and time management skills * Previous mentoring or line management experience This is a great role to develop yourself within a management position and to take on client facing responsibilities! *To be considered for this role, candidates must be UK based and fully eligible to work in the UK. They must also have significant medical communications agency experience.* For more information or to submit an application for this role, please contact Sabine Willms on or via email. ID Search & Selection has been successfully placing candidates in healthcare communications jobs for over 15 years. Along the way we've built many long term relationships with candidates and clients. We're now trusted recruitment partners to many leading companies, big, small, network and independent. Our consultants are knowledgeable and professional and will be happy to offer information and advice. We are with you every step of the way, providing a supportive and communicative service that we will tailor to your unique needs. If you feel that this is not quite the role for you, but are looking for something similar, please feel free to reach out as we would be happy to have a chat.
Head of MI Developer User Experience Monday - Friday 9 am - 5 pm Salary: £55,000 -£70,000 depending on experience Location: Work from home but needs to be commutable to Manchester City Centre Overview Due to the continued success and expansion of a Times Top 30 Insurance Company, we are now looking to recruit MI Developer to join our dynamic and forward-thinking team. As Head of MI User Experience, you will be responsible for pro-actively defining, developing, and maintaining those aspects of the MI/BI service that are utilised by the business. At a technical level, this involves ensuring that current outputs are delivered on time to quality standards, while also looking to 'industrialise' the provision of these outputs. A key activity will also be to lead the business in adopting new solutions offering wider functionality to better meet their needs. Responsibilities The role holder (with support) will need to be able to clearly articulate a vision for the future about how the business can utilise the data more effectively for greater business value. This may be achieved through a mixture of new technology implementations, the introduction of best practices, and through the introduction of new ways of working. Further another key priority is building relationships with the business to understand priorities, create a demand pipeline and manage expectations across our user base. To be responsible for leading a team of up to 15 with several direct reports, overseeing the ongoing delivery to the business of the current data warehouse, Technical debt items, planning and introduction of new data extract, reporting, and dashboards, working with IT and other MI Heads of to smooth the path for other MI developers to follow To lead and build a proactive approach to business relationship management, with identifying key business stakeholders and ensuring MI deliverables are assured and meet promises made and or deadlines Ensuring Regulatory Compliance, Data lifecycle management including data retention, archive, and purge planning are all evidenced and adhered to, building data reconciliation and aligning data in general for group-wide reporting Key Skills Advanced Excel Essential Experience in managing technical teams Experience in leading users in their MI journey. Strong leadership skills. The ability to plan and to ensure the team effectively delivering to that plan. 5 years Experience in a BI role Experience in data quality management concepts Essential Experience of SAS code and use of SAS Essential Experience of SAS DI studio Proactive problem-solving skills Detailed data analysis and presentation skills Excellent communication skills, able to translate technical detail into simple language that non-technical people can understand Able to operate in a fast-changing market and environment, often tackling issues without clear precedents Organised, methodical, able to deliver to agreed deadlines Confidence in own judgement and decision-making sees challenges as development opportunities, not problems Essential Experience in a Data Architecture or Data Warehouse Management role Confident in decision making at leadership level and the ability to explain processes and choices as needed, sees challenges as development opportunities, not problems Desirable Experience of Power BI Experience of TSQL Educated to degree standard
Jul 29, 2021
Full time
Head of MI Developer User Experience Monday - Friday 9 am - 5 pm Salary: £55,000 -£70,000 depending on experience Location: Work from home but needs to be commutable to Manchester City Centre Overview Due to the continued success and expansion of a Times Top 30 Insurance Company, we are now looking to recruit MI Developer to join our dynamic and forward-thinking team. As Head of MI User Experience, you will be responsible for pro-actively defining, developing, and maintaining those aspects of the MI/BI service that are utilised by the business. At a technical level, this involves ensuring that current outputs are delivered on time to quality standards, while also looking to 'industrialise' the provision of these outputs. A key activity will also be to lead the business in adopting new solutions offering wider functionality to better meet their needs. Responsibilities The role holder (with support) will need to be able to clearly articulate a vision for the future about how the business can utilise the data more effectively for greater business value. This may be achieved through a mixture of new technology implementations, the introduction of best practices, and through the introduction of new ways of working. Further another key priority is building relationships with the business to understand priorities, create a demand pipeline and manage expectations across our user base. To be responsible for leading a team of up to 15 with several direct reports, overseeing the ongoing delivery to the business of the current data warehouse, Technical debt items, planning and introduction of new data extract, reporting, and dashboards, working with IT and other MI Heads of to smooth the path for other MI developers to follow To lead and build a proactive approach to business relationship management, with identifying key business stakeholders and ensuring MI deliverables are assured and meet promises made and or deadlines Ensuring Regulatory Compliance, Data lifecycle management including data retention, archive, and purge planning are all evidenced and adhered to, building data reconciliation and aligning data in general for group-wide reporting Key Skills Advanced Excel Essential Experience in managing technical teams Experience in leading users in their MI journey. Strong leadership skills. The ability to plan and to ensure the team effectively delivering to that plan. 5 years Experience in a BI role Experience in data quality management concepts Essential Experience of SAS code and use of SAS Essential Experience of SAS DI studio Proactive problem-solving skills Detailed data analysis and presentation skills Excellent communication skills, able to translate technical detail into simple language that non-technical people can understand Able to operate in a fast-changing market and environment, often tackling issues without clear precedents Organised, methodical, able to deliver to agreed deadlines Confidence in own judgement and decision-making sees challenges as development opportunities, not problems Essential Experience in a Data Architecture or Data Warehouse Management role Confident in decision making at leadership level and the ability to explain processes and choices as needed, sees challenges as development opportunities, not problems Desirable Experience of Power BI Experience of TSQL Educated to degree standard
The Role - Head of FTTP Operations Location - UK - Work from Home with assumed travel (London, Manchester, Leeds, Birmingham, Bristol) Salary to £100,000 with benefits. We're looking for a known figure around the operational side of telecoms network build /FTTP industry to join this rapid growth business as they further developer their own FTTP networks across the UK. We believe it is the perfect time to join the business in that they are live with customers, well funded but still have a huge amount to do, meaning the stability is there but also the chance to influence in how this will work. This is a client side role, so you'll add to the existing team and reporting to the COO, will own the design of the full fibre network alongside procurement, community engagement, wayleaves, service delivery and field engineering / installations - the shared services side of the business that supports the build. It's an operational support role that sits alongside the head of delivery (HOD delivery owns build and civils) and this position is going to call for a technical background when it comes to what the full fibre networks should look like, so that high level technical knowledge within FTTP is going to be essential. Definitely a strong people manager and also someone who is going to be very commercially savvy when it comes to what goes into the network from this point forward Key skills: * Previous senior level operational experience and a real insight into what a full fibre network should look like by way of technical knowledge - the design manager reports into this role so the knowledge is inside the business by way of a strong planning team but you'll need to own ultimate responsibility for the what / where of the network in the UK. Perhaps a likely background might be high level design or architecture background previously before moving into national level operational management. * Strong internal stakeholder manager - a straight talker * Familiarity with Streetworks Regulation and Codes of Practice in particular NRSWA and associated Permitting processes * Contracting Strategy including use of NEC Framework Agreements * Excellent relationship building skills, with 3rd party authorities. * People management across technical and non-technical staff Logistics / terms: They have a range of build programmes across the UK but we are flexible on location, so formally you would work from home and then be mobile as and when needed. Our ceiling is £100,000 with the normal assumed / additional benefits including private health, pension and a KPI driven bonus.
Jul 29, 2021
Full time
The Role - Head of FTTP Operations Location - UK - Work from Home with assumed travel (London, Manchester, Leeds, Birmingham, Bristol) Salary to £100,000 with benefits. We're looking for a known figure around the operational side of telecoms network build /FTTP industry to join this rapid growth business as they further developer their own FTTP networks across the UK. We believe it is the perfect time to join the business in that they are live with customers, well funded but still have a huge amount to do, meaning the stability is there but also the chance to influence in how this will work. This is a client side role, so you'll add to the existing team and reporting to the COO, will own the design of the full fibre network alongside procurement, community engagement, wayleaves, service delivery and field engineering / installations - the shared services side of the business that supports the build. It's an operational support role that sits alongside the head of delivery (HOD delivery owns build and civils) and this position is going to call for a technical background when it comes to what the full fibre networks should look like, so that high level technical knowledge within FTTP is going to be essential. Definitely a strong people manager and also someone who is going to be very commercially savvy when it comes to what goes into the network from this point forward Key skills: * Previous senior level operational experience and a real insight into what a full fibre network should look like by way of technical knowledge - the design manager reports into this role so the knowledge is inside the business by way of a strong planning team but you'll need to own ultimate responsibility for the what / where of the network in the UK. Perhaps a likely background might be high level design or architecture background previously before moving into national level operational management. * Strong internal stakeholder manager - a straight talker * Familiarity with Streetworks Regulation and Codes of Practice in particular NRSWA and associated Permitting processes * Contracting Strategy including use of NEC Framework Agreements * Excellent relationship building skills, with 3rd party authorities. * People management across technical and non-technical staff Logistics / terms: They have a range of build programmes across the UK but we are flexible on location, so formally you would work from home and then be mobile as and when needed. Our ceiling is £100,000 with the normal assumed / additional benefits including private health, pension and a KPI driven bonus.
