29 jobs found

Define the global AI & Intelligent Automation strategy, fully aligned with enterprise digital transformation and innovation goals. Establish governance frameworks for AI ethics, model transparency, and Responsible AI, ensuring adherence to regulatory and risk requirements (e.g., NIST AI RMF, EU AI Act). Serve as the senior executive sponsor for AI architecture, operating model design, and enterprise adoption roadmap. Enterprise AI & GenAI Ecosystem (not exhaustive or limiting) Oversee the design and deployment of enterprise grade AI solutions using Python, .NET, and cloud native MLOps pipelines. Direct teams working with advanced frameworks such as PyTorch, TensorFlow, Hugging Face, ONNX Runtime, and LangChain, along with orchestration tools including Semantic Kernel, LangGraph, and CrewAI. Drive responsible integration of Large Language Models (LLMs) from OpenAI, Anthropic, Google Gemini, and Mistral, including deployment through Azure OpenAI Service or Vertex AI. Implement RAG architectures and manage vector databases (Pinecone, Weaviate, FAISS, Milvus) to power enterprise knowledge intelligence platforms. Lead the evolution of the enterprise data landscape using modern platforms such as Databricks, Snowflake, Azure Synapse, and BigQuery. Oversee data engineering with Apache Airflow, dbt, and Prefect, ensuring performance, governance, and alignment with enterprise metadata standards (Collibra, Alation, Microsoft Purview). Drive adoption of Delta Lake, Iceberg, and Hudi to support scalable data lakehouse architectures. Ensure high quality, compliant, and reliable data foundations for ML and analytics workloads. Cloud, Infrastructure & MLOps Champion multi cloud architecture across Azure, AWS, and GCP. Ensure resilient, secure, and cost efficient deployments using Docker, Kubernetes (AKS/EKS/GKE), and Terraform/Bicep. Lead enterprise MLOps capabilities using Azure ML, SageMaker, Vertex AI, MLflow, and Kubeflow, integrated with CI/CD (GitHub Actions, Azure DevOps, Jenkins, Argo CD). Oversee observability and monitoring using Prometheus, Grafana, ELK/EFK, and OpenTelemetry. Enterprise Integration with .NET Ecosystems Guide the integration of AI/ML pipelines into enterprise scale .NET Core applications and service oriented architectures. Modernize legacy systems through microservices, REST/gRPC APIs, and event driven architectures (Azure Service Bus, Kafka). Implement secure DevSecOps practices-SonarQube, Checkmarx, Vault, Azure API Management-in line with enterprise compliance standards. Drive end to end intelligent automation initiatives using Power Automate, Blue Prism, and Automation Anywhere. Integrate cognitive services (Azure Cognitive Services, AWS Comprehend, Form Recognizer, Speech/Translation APIs) to enhance workflow intelligence. Lead enterprise process mining using Celonis, Power BI Process Mining, and ProcessGold. Oversee integration of analytics and AI capabilities to deliver measurable business impact. Advance analytics maturity using Power BI, Looker, and Azure Analysis Services. Promote predictive and optimisation modelling using PyCaret, Prophet, and Optuna to strengthen data driven decision making. Security, Compliance & Responsible AI Ensure alignment with enterprise security frameworks (SOC2, ISO27001, NIST). Oversee identity and access management via Azure AD, OAuth2, OpenID Connect, and enterprise IAM systems. Champion ethical AI practices, including bias detection, explainability, and responsible use frameworks such as the Azure Responsible AI Dashboard. Build and lead high performing global teams across data science, engineering, and automation. Foster a culture of innovation, continuous learning, and responsible experimentation. Engage with the broader AI ecosystem-including academia, hyperscalers, and startups-to identify emerging technologies and partnership opportunities. Preferred Background Proven experience integrating Python based AI with enterprise .NET ecosystems. Deep expertise across multi cloud environments, data governance, and enterprise grade DevSecOps. Demonstrated success delivering large scale transformation programs with measurable ROI. Strong executive presence with exceptional communication and stakeholder management skills.

Who we are We're the people behind global loyalty currency, Avios, and home to two ambitious, growing businesses across Loyalty and Holidays. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity As the Head of Architecture, you will have the opportunity to shape the technology strategy that powers the next stage of our growth. You will define and lead the strategic architecture for our Loyalty, Holidays and Retail businesses, ensuring alignment with the objectives of those businesses, the strategic roadmaps of the broader IAG operating companies, and our technology vision. Your leadership will be instrumental in ensuring we pursue the right technology direction for our business and gaining the support of our c-suite to unlock the necessary investment. This role is based out of our London office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What you'll get up to As the Head of Architecture, you will play a central role in shaping the next phase of our technology strategy and supporting the wider business vision. You will define and lead the strategic technology roadmaps across our Loyalty, Holidays, and Retail businesses, ensuring they are aligned with our long-term objectives. This includes establishing and maintaining architectural principles, reference architectures, and decision-making frameworks that support robust and future ready technology choices. As both an internal leader and external representative, you will promote IAGL's architectural vision across industry forums, building the organisation's reputation and influence. You will work closely with product, engineering, and business teams to ensure technology decisions are in step with strategic goals, while also collaborating with IAG OpCo architecture teams to align on key initiatives and shared roadmaps. Externally, you'll develop strategic partnerships with software vendors, industry bodies, and research organisations to ensure our architecture remains at the forefront of industry best practice. Your ability to create clear, compelling architectural roadmaps-and gain C suite alignment around them-will be key to unlocking investment and delivering long term business value. Through strong cross functional collaboration and leadership, you will help drive efficiency, innovation, and strategic impact across the organisation. What we need from you We are aiming high, and we accept that it is unlikely that any one person will meet every aspect of the brief. Who you are is equally as important as what you have done or where you have worked. So even if you don't tick every box, or your experience is from a unique or varied background, we'd still love to hear from you! An experienced technology leader with a passion for technology, and driving value from its use A proven track record of leading an Architecture function, in a multi business group or complex enterprise environment, ideally through a period of transformation or significant growth. Experience of leading an Architecture function in an environment where high rates of change are the norm, and where change is managed by autonomous teams operating a DevSecOps model. Results driven, unafraid to challenge the status quo and able to hold people accountable for delivering their commitments. Experience in implementing and iterating comprehensive strategies that align with business goals and empower us to make data driven decisions. Able define and clearly articulate the team's mission and promote strong agile ways of working. Ability to gain trust, influence, and steer a wide range of stakeholders, including our c suite to gain buy in for strategic roadmaps Highly resilient character, able to demonstrate drive and ambition to reach the required goals. Naturally able to move at a fast pace, but with the empathy and storytelling ability to take others on a journey with you. An understanding of the loyalty, travel, or aviation sector is advantageous but not critical. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide. Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our new platform's potential. So, if you want to help shape the future of betting and gaming, then it's to time to join us. Job Purpose We are looking for an Engineering Director to help drive our ambition to be the Number 1 High Street Bookmaker. This is a senior, hands on leadership role for someone who thrives at the intersection of technology, delivery, and customer value. You will be accountable for engineering execution, technical direction, and the effectiveness of our engineering leadership team. You will work closely with Product, Delivery, and Technology colleagues to ensure engineering delivers customer value at pace, while striking the right balance between building things fast and building things right. This is a role for someone with a scale up engineering mindset: pragmatic, outcome focused, and comfortable making trade offs rather than gold plating solutions. Working in partnership with the Group CIO, you will translate strategy into execution and bring clarity, consistency, and momentum to engineering across the organisation. Job Responsibilities Engineering leadership Lead and line manage senior engineering leaders across software, platform engineering, and releases. Build a cohesive, collaborative engineering leadership team with clear ownership and shared goals. Create a culture of accountability, teamwork, and proactive problem solving. Delivery, pace, and customer value Own delivery predictability, engineering throughput, and continuous improvement. Drive measurable improvements in DORA metrics and delivery performance. Ensure engineering focuses relentlessly on delivering customer value in a 24/7, consumer facing environment. Balance short term delivery needs with long term sustainability and quality. Architecture, quality and technical direction Define and evolve a clear architectural strategy across engineering teams. Own and actively manage technical debt as a strategic investment, balancing product demand with engineering health. Ensure technical decisions support scale, resilience, and rapid change without unnecessary complexity. Engineering practices and culture Establish consistent engineering practices, standards, and ways of working across teams. Promote a culture that values ownership, pragmatism, and continuous improvement. Ensure governance and policy frameworks are applied in a way that enables delivery rather than slowing it down. Cross functional leadership Operate effectively in a highly cross functional environment, partnering closely with Product, Delivery, and TechSecOps. Act as a senior engineering voice in shaping priorities, trade offs, and execution plans. Work in close partnership with the Group CIO, acting as a trusted leader who challenges constructively and aligns teams behind decisions. What Success Looks like A cohesive, aligned Engineering leadership team with a shared sense of purpose. Clear architectural direction that teams actively follow. Improved delivery predictability, DORA metrics, and engineering momentum. Engineering teams that consistently deliver customer value at pace without sacrificing quality or security. About you Experience Senior engineering leadership experience at comparable scale. Proven accountability for engineering execution, delivery outcomes, and technical direction. Experience operating in a 24/7, consumer facing environment; regulated experience is advantageous. Technical credibility Strong grounding across software engineering, platform engineering, architecture, and engineering practices. Comfortable engaging in technical detail when required and leading pragmatic technical discussions. Able to balance speed, quality, and sustainability without dogma. Leadership style Hands on, collaborative, and low ego. Comfortable operating in a fast paced, high pressure environment. Values clarity, alignment, and outcomes over politics. This role is not for you if You are primarily a strategic or advisory leader with little recent technical engagement. You avoid delivery accountability or operational responsibility. You are uncomfortable owning outcomes in a 24/7, consumer facing environment. What's in it for you We offer a variety of competitive benefits, some of which vary depending on the role you're recruited to. Some of what you can expect in this role includes: A competitive rate of pay and pension contribution. Generous discretionary bonus schemes, incentives and competitions. An annual leave entitlement that increases with length of service. Access to an online GP 24/7, 365 days a year for you and your immediate family. Employee wellbeing support through our Employee Assistance Programme. Enhanced Maternity & Paternity Pay. Long Service Recognition. Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream.

Job Description: At DXC we are seeking a high-potential, ambitious Account Director / Customer Success Manager to lead the growth of our Consulting and Engineering Services (CES) business across NHS England, multiple NHS Trusts, and to establish a strategic foothold within the UK Life Sciences and Pharmaceutical sector. This is a strategic growth role with full revenue responsibility for a $30M+ portfolio, combining account expansion within NHS clients and greenfield market entry into Life Sciences and Pharma organisations. The role requires a consulting-led sales approach focused on identifying and solving critical client challenges across clinical systems, enterprise platforms, applications, data, and digital engineering. The successful candidate will build trusted relationships across NHS England transformation programmes and Trust-level leadership, while simultaneously developing new logo opportunities within Life Sciences and Pharma. They will lead with consulting to discover client problems, shape transformation programmes, and position CES as a strategic partner in delivering measurable healthcare and business outcomes. This role is ideally suited to a mid-career, highly motivated individual eager to step into a major account leadership position, with clear progression toward senior leadership roles. Key Responsibilities P&L Ownership and Account Leadership Own and grow a Healthcare and Life Sciences portfolio with full responsibility for $30M+ revenue Develop and execute strategic account plans aligned to NHS England transformation priorities and Trust-level digital roadmaps Drive year-on-year revenue growth through a combination of account expansion, consulting-led engagements, and new logo acquisition Maintain disciplined pipeline coverage, forecasting accuracy, and revenue performance Act as the senior commercial leader for CES across assigned accounts NHS England and NHS Trust Growth and Transformation Build deep relationships with NHS England transformation leadership, Integrated Care Systems (ICS), and NHS Trust CIO and digital leadership teams Align CES services to key NHS priorities including digital transformation, platform modernisation, data integration, operational efficiency, and patient outcome improvement Identify and originate consulting engagements that lead to larger transformation programmes Expand CES footprint across enterprise applications, digital engineering, data platforms, and consulting services Position CES as a trusted transformation partner supporting NHS digital and operational objectives Life Sciences and Pharma - Greenfield Market Entry Lead new logo acquisition efforts across UK Life Sciences and Pharmaceutical organisations Develop and execute a market entry strategy to establish CES presence in this sector Build senior relationships with CIO, CTO, Digital, R&D, and Manufacturing technology leaders Identify opportunities aligned to enterprise applications, digital engineering, data platforms, AI, and consulting services Create consulting-led entry points that establish credibility and expand into long-term strategic engagements Consulting-Led Sales and Opportunity Origination Lead discovery-based client engagements focused on understanding business, clinical, and technology challenges Shape consulting engagements and transformation programmes aligned to client strategic priorities Position CES offerings across key service areas including: Enterprise Platforms including ServiceNow, Oracle, and Boomi Application Development, Modernisation, and DevSecOps Observability and Performance Engineering including Dynatrace Data Engineering, Data Platforms, Analytics, and Artificial Intelligence Digital Engineering and Consulting Services Collaborate with consulting, solution architecture, delivery, and partner teams to shape and win complex deals Client Relationship and Stakeholder Engagement Build trusted advisor relationships with senior stakeholders across NHS England, NHS Trusts, and Life Sciences organisations Develop deep understanding of client operating models, regulatory environments, and transformation priorities Act as the primary commercial leader and escalation point for CES within assigned accounts Ensure strong alignment between client expectations and delivery execution Pipeline, Governance, and Sales Excellence Maintain a high-quality pipeline sufficient to deliver sustained growth Operate with strong qualification discipline and structured opportunity governance Lead deal strategy, value positioning, and win strategy execution Ensure alignment with internal governance, commercial standards, and delivery capability Required Experience and Qualifications Experience in IT Services, Consulting, or Digital Transformation sales, account leadership, or consulting roles Experience working with NHS England, NHS Trusts, or broader UK healthcare ecosystem strongly preferred Experience or strong interest in developing business within Life Sciences and Pharmaceutical sectors Demonstrated success in originating and growing new business opportunities Experience positioning enterprise applications, digital engineering, data, or consulting services Experience owning or contributing to significant revenue portfolios and pipeline targets Strong commercial acumen and sales discipline Personal Profile Highly ambitious and motivated, with strong desire for career progression into senior leadership Consultative mindset with ability to uncover and shape client transformation opportunities Entrepreneurial approach, particularly in developing greenfield markets Resilient and performance-driven, with strong ownership mentality Credible and confident engaging senior client executives Strong personal drive, discipline, and accountability for results Strategic Importance of the Role This is a critical strategic role supporting CES growth across the UKI Healthcare sector and establishing a new and significant presence within Life Sciences and Pharma. The successful candidate will play a central role in expanding CES market share, building strategic client relationships, and delivering sustained revenue growth. This position offers a clear pathway toward senior account leadership, portfolio leadership, and broader commercial executive roles within the organisation. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available.

Head of Software Engineering Location: Bristol, GB, BS16 1EJ Westminster, London, GB, W1U 1QX GB Rosyth, Dunfermline, Kirkcaldy, GB, KY11 2YD Leicester, GB, LE3 1UF Portsmouth, GB, PO6 3EN Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: Hybrid Job Title: Head of Software Engineering Location: UK, Hybrid Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF71422 Lead the Digital Engineering Vision Behind Critical National Capabilities At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Head of Software Engineering at any of our main UK locations, near your nearest commutable town and county. The role As a Head of Software Engineering, you will shape and lead the future of AI enabled software development across Babcock's Corporate Services. This is a senior technology leadership role where you will guide multiple development teams through a major transformation: moving from traditional engineering towards AI augmented, agent driven, high automation software delivery. You will build and lead a unified engineering capability that blends software development, quality engineering, DevSecOps, AIOps, and intelligent automation. Your work will define how Babcock adopts Agentic AI systems and workflows, use of AI throughout the software development lifecycle, automated testing, and data driven delivery practices. Day to day, the impact of your work will directly shape how digital solutions support defence and critical national infrastructure programmes. In this role, you will: Lead the design, implementation, and optimisation of software solutions across multiple business areas. Oversee a unified software development and assurance function, driving consistency, shared standards, and intelligent automation across engineering teams. Embed modern DevSecOps and AI Ops practices, ensuring agentic AI workflows are integrated into coding, testing, deployment, and monitoring. Grow capability across software, AI, and data engineering disciplines, building teams that confidently use AI tooling and automated development patterns. Promote a culture of continuous improvement, transparency, curiosity. Champion the adoption of software workflow tools and AI enhanced engineering pipelines across all our development teams. Lead and mentor team leaders, who in turn guide developers and quality engineers, ensuring each team effectively adopts AI powered tools and delivery practices. Work closely with senior stakeholders to align technical delivery, AI strategy, and digital transformation with wider business and IT objectives. This role is full time (37.5 hours per week) and offers hybrid working arrangements, with a balance of onsite and remote working. Essential Experience for the Head of Software Engineering Strong knowledge of Azure DevOps and experience embedding AI assisted workflows within CI/CD pipelines. Hands on experience designing, implementing, and maturing DevOps, AIOps practices. Deep understanding of modern engineering practices including agentic AI systems, code assistants, test generation AI, and autonomous delivery patterns. Extensive experience leading, coaching, and developing multidisciplinary engineering teams through cultural and technical change. Excellent communication skills, able to explain complex engineering concepts clearly to stakeholders at all levels. Qualifications for the Head of Software Engineering We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) / Security Check (SC) security clearance for this role. Must be Nationals / Passport Holders. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () . What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading - buy or sell up to one working week of annual leave 'Be Kind Day' - one paid volunteering day each year Flexible working options A dynamic working environment Single Private Medical Insurance (as noted in the briefing plan) Babcock We're Babcock a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Role Title: API Security Architect Duration: contract to run until 30/11/2026 Location: Knutsford, hybrid 3 days per week onsite Rate: up to £762.86 p/d Umbrella inside IR35 Role purpose / summary We are looking for an API Security Architect to define, design, and oversee the implementation of enterprise grade API security architecture. The role ensures APIs are built securely, follow best practice standards, and align with organisational security and compliance requirements. Key Responsibilities Design end to end API security architecture across cloud and on premise environments. Define API security standards covering authentication, authorization, encryption, and threat protection. Lead architectural reviews, threat modelling, and risk assessments for API integrations. Select, architect, and optimize API gateways, WAFs, and security controls. Develop reference architectures and reusable security patterns for engineering teams. Provide security governance for API development, lifecycle management, and CI/CD practices. Partner with engineering, product, and security operations to embed secure by design principles. Oversee remediation strategies for API vulnerabilities and guide architecture improvements. Required Skills & Experience Proven experience in API security architecture within large scale environments. Expertise in API gateways (Apigee, Azure API Management, Kong, Mulesoft). Strong knowledge of OAuth2.0, OIDC, JWT, mTLS, TLS, and Zero Trust principles. Deep understanding of OWASP API Security Top 10 and secure design patterns. Experience designing security controls in cloud (Azure, AWS, or GCP). Ability to create architectural artefacts (HLDs, LLDs, security patterns). Nice to Have Certifications: CISSP, CCSP, GIAC, SABSA. Experience with DevSecOps, container security, and microservices architecture. Knowledge of SIEM, API analytics, and threat intelligence All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Senior Akamai Security Engineer Location: Knutsford (Hybrid, 3 Days per Week Onsite) Start Date: ASAP Duration: 30/11/2026 Rate: £630p/d max via Umbrella Role Description We are seeking a Senior Akamai Security Engineer to lead the design, deployment, and optimization of Akamai security solutions across our digital platforms. This role ensures robust protection against web threats, enhances performance, and enforces security best practices across global environments. Key Responsibilities Architect, configure, and optimize Akamai security products (Kona Site Defender, Bot Manager, WAF, CDN). Lead end-to-end implementation of Akamai security policies and custom rulesets. Conduct threat analysis, log monitoring, and security incident response related to web traffic. Implement and maintain rate limiting, bot mitigation, DDoS protection, and zero trust controls. Collaborate with engineering and application teams to embed secure Akamai configurations into deployments. Manage Akamai property configurations, edge redirects, certificates, and traffic routing rules. Perform tuning of WAF rules to reduce false positives and improve threat coverage. Provide technical leadership, documentation, and guidance on Akamai best practices. Required Skills & Experience Extensive hands on experience with Akamai platform (KSD, WAF, Bot Manager, EdgeWorkers, CDN). Strong understanding of web security concepts: OWASP Top 10, DDoS, bot threats, API protection. Proficiency in HTTP/S, TCP/IP, DNS, TLS, CDN optimisation, and caching strategies. Experience managing large scale, high traffic web applications. Scripting or automation experience (Python, Shell, Akamai APIs). Strong analytical, troubleshooting, and performance tuning skills. Nice to Have Akamai certifications (ACE, Akamai Security Architect). Experience with cloud platforms (Azure, AWS, GCP). Familiarity with DevSecOps, CI/CD, and Infrastructure as Code. Knowledge of SIEM tools and security analytics.

Waracle are looking for a Principal Cloud Architect (GCP) for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role based in London. Why This Role? As a Principal Cloud Architect, you will be a high-level strategic advisor, bridging the gap between complex technical cloud architectures and executive business goals. You won't just build infrastructure; you will ensure cloud architecture serves as the foundation for world-class digital products. This role is perfect for a leader who enjoys high-stakes conversations with C-suite stakeholders and thrives on designing transformative, cloud-native strategies. What You'll Be Doing Reporting to the Head of Technology, your role will cover: Driving Strategic Advisory: Designing innovative GCP architectures that align with digital product goals and securing executive alignment. Leading Pre-Sales and Growth: Contributing strategic input to RFPs and proposals while working closely with the Google Cloud Partner Manager. Technical & Product Leadership: Leading client pilots or POCs to demonstrate tangible business value and shaping the adoption of modern practices like DevSecOps. Cultivating Excellence: Mentoring and coaching senior consultants, fostering a culture of continuous learning and a product-led approach to engineering. Championing Innovation: Producing viewpoints on emerging technologies, such as AI and data-driven features, to represent Waracle in senior client forums. What You'll Bring We are looking for a collaborative leader who brings a blend of technical mastery and commercial acumen. If you are passionate about building both great products and great teams, we want to hear from you: Expert-level GCP Mastery: Deep experience in designing and deploying complex, scalable cloud-native architectures. GCP Certifications: Professional certifications (or the ambition to achieve them) and knowledge of Google Cloud's AI products. Strategic Mindset: A proven track record of contributing to winning RFPs and shaping large-scale digital transformations. Executive Presence: The ability to navigate conflict, build confidence, and influence business strategy at the C-level. Empathetic Leadership: Experience coaching technical staff and supporting recruitment to build high-potential, diverse teams. The Recruitment Process You can expect an initial call with a dedicated Talent Acquisition Partner to discuss your aspirations, salary, and benefits. This is followed by a two-stage interview process where you can showcase your skills and learn more about our culture. Your partner will guide you every step of the way to your first day. Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you