LOCATION: X-Site, Renfrew WORKING HOURS: working on a rotating 9 week rolling roster with other members of the security team, 40 hours per week PAY RATE: £13.00 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This is an important role as a public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES • Readily interact with all visitors/tenants within the X-Site Braehead leisure facility, delivering first class customer focused service • Carry out regular patrols of the centre as detailed in the site assignment Instructions, always being proactive • Continuously look for opportunities to be of assistance to visitors at the centre, proactively helping wherever opportunities arise • Safeguard the site to ensure a non-threatening environment for all visitors/tenants • Ensuring all incidents are managed in accordance with site policies and procedures • Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported • Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve • Record/log all non-conformances and emergencies with the appropriate control room operatives • Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed • Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices • Maintain vigilance and highlight/manage unauthorised access by banned individuals • Ensure radio procedures are always adhered to • Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to • Undertake any other reasonable duties as required to meet the needs of the business. • Any other reasonable duties as requested by your line manager • Ensure a timely response to all security issues and events • Complete all training requirements as requested by line manager • Be available to cover at least one additional shift per month if requested to cover absence/annual leave • Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team • Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard REQUIRED SKILLS AND EXPERIENCE • SIA Front Line or SIA Door Supervisor Licence is required. SIA CCTV Licence is desirable. • Take ownership of all situations to ensure tasks are completed or escalated when necessary. • To always stay motivated aim high and achieve • To respect all staff and visitors within the centre. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 16, 2026
Full time
LOCATION: X-Site, Renfrew WORKING HOURS: working on a rotating 9 week rolling roster with other members of the security team, 40 hours per week PAY RATE: £13.00 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This is an important role as a public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES • Readily interact with all visitors/tenants within the X-Site Braehead leisure facility, delivering first class customer focused service • Carry out regular patrols of the centre as detailed in the site assignment Instructions, always being proactive • Continuously look for opportunities to be of assistance to visitors at the centre, proactively helping wherever opportunities arise • Safeguard the site to ensure a non-threatening environment for all visitors/tenants • Ensuring all incidents are managed in accordance with site policies and procedures • Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported • Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve • Record/log all non-conformances and emergencies with the appropriate control room operatives • Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed • Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices • Maintain vigilance and highlight/manage unauthorised access by banned individuals • Ensure radio procedures are always adhered to • Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to • Undertake any other reasonable duties as required to meet the needs of the business. • Any other reasonable duties as requested by your line manager • Ensure a timely response to all security issues and events • Complete all training requirements as requested by line manager • Be available to cover at least one additional shift per month if requested to cover absence/annual leave • Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team • Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard REQUIRED SKILLS AND EXPERIENCE • SIA Front Line or SIA Door Supervisor Licence is required. SIA CCTV Licence is desirable. • Take ownership of all situations to ensure tasks are completed or escalated when necessary. • To always stay motivated aim high and achieve • To respect all staff and visitors within the centre. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: Guildhall Shopping Centre PAY RATE: £13.85 per hour SHIFT PATTERN: 4 on 4 off (12 hour shifts), 42 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants, delivering first class customer focused service Carry out regular patrols of the centre as detailed in the site assignment Instructions. Complete any routine testing of health and safety equipment, or site systems. CCTV monitoring Continuously look for opportunities to be of assistance to visitors of the shopping centre, proactively helping wherever an opportunity arises. Ensuring all incidents are managed in accordance with site policies and procedures. Record/log all non-conformances and emergencies with the appropriate control room operatives. Good communication skills, with the ability to liaise with colleagues, retailers, management, and the police. Deal efficiently and effectively with all emergencies, ensuring the Centre team always kept fully informed. Control the access/egress of contractors, visitors on site. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access of banned individuals. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business or as requested by your line manager. Patience and the ability to remain calm in stressful situations. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be flexible to cover additional shifts, for absence/annual leave/training. Liaise closely with the housekeeping team, delivering one service and highlight opportunities in working as one team. REQUIRED SKILLS AND EXPERIENCE CP, Door supervisor, or Security SIA badge (required) CCTV badge, (desirable) Driving licence (desirable) First aid trained (desirable) IOSH/Fire marshal, or other relevant H & S qualifications (desirable) Basic computer knowledge, Word, Excel. Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard. One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 16, 2026
Full time
LOCATION: Guildhall Shopping Centre PAY RATE: £13.85 per hour SHIFT PATTERN: 4 on 4 off (12 hour shifts), 42 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants, delivering first class customer focused service Carry out regular patrols of the centre as detailed in the site assignment Instructions. Complete any routine testing of health and safety equipment, or site systems. CCTV monitoring Continuously look for opportunities to be of assistance to visitors of the shopping centre, proactively helping wherever an opportunity arises. Ensuring all incidents are managed in accordance with site policies and procedures. Record/log all non-conformances and emergencies with the appropriate control room operatives. Good communication skills, with the ability to liaise with colleagues, retailers, management, and the police. Deal efficiently and effectively with all emergencies, ensuring the Centre team always kept fully informed. Control the access/egress of contractors, visitors on site. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access of banned individuals. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business or as requested by your line manager. Patience and the ability to remain calm in stressful situations. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be flexible to cover additional shifts, for absence/annual leave/training. Liaise closely with the housekeeping team, delivering one service and highlight opportunities in working as one team. REQUIRED SKILLS AND EXPERIENCE CP, Door supervisor, or Security SIA badge (required) CCTV badge, (desirable) Driving licence (desirable) First aid trained (desirable) IOSH/Fire marshal, or other relevant H & S qualifications (desirable) Basic computer knowledge, Word, Excel. Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard. One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
JOB TITLE Security Customer Service Officer REPORTING TO Operations Manager LOCATION Gyle Shopping Centre, Edinburgh HOURS 42 hours per week, 4 on 4 off PAY RATE £13.54 per hour OVERVIEW AND PURPOSE Gyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas, it offers free parking and discounted benefits from certain retailers. As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk Box employee benefit scheme which includes discounted e vouchers for most retailers, including gyms, holidays and car rentals to name a few, it also offers an employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays. Online e learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach - this is a fantastic opportunity to join our team. The Gyle Shopping Centre Security & Customer Service Officers are responsible for the safety and welfare of members of the public who visit the Centre to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. They are also responsible for ensuring that assistance is afforded to all retailers and staff within Gyle in matters pertaining to the operation of their unit. In addition there are a number of duties which they perform throughout the 24 hour period that ensures the smooth running of the Centre. Although a shift forecast is in use you may be required to work overtime at short notice. This is regarded as an integral part of the job and if at all possible, notice will be given. Main Duties & Responsibilities Dealing with customer complaints. Assisting all members of the public when requested. Attending first aid incidents. Fire/bomb evacuation. Assisting retailers in all matters relating to shoplifters. Policing the customer and staff car parks. Dealing with lost/found children. Dealing with lost/found property. Assisting motorists within the car park (accidents, thefts etc). Fire testing of the retail unit's fire alarm systems. Monitoring the Centre fire alarm panel. Monitoring the Centre CCTV system. Reporting defects/spillages within the Centre and collect litter where necessary. Signing in of all visitors to the Centre Management. Operating and monitoring the Centre intruder alarm system. Radio operation and maintenance. Control of all contractors ensuring compliance with Centre Operational Policy. Control and issue of all Centre keys maintaining accuracy of all logs. Opening and closing the Centre. Carry out bank escorts. Police Liaison on community and criminal matters. Enforce the strict no smoking policy. Implement all emergency procedures when required. Patrol the mall areas of the Centre to prevent crime and unruly behaviour. Customer Service Desk Duties - e.g. hiring out equipment and issue Gyle Gift Cards. Carry out weekly check on retailer's compliance to the Fire Precautions Act 1971. Carry out weekly checks on any unoccupied unit. Carry out daily, weekly & monthly health and safety checks in the workplace and report faults. Comply with all Health & Safety policies and procedures. Check fire escapes, fire extinguishers and emergency lighting in the common areas. Carry out a daily check on the Centre Customer Service Vehicles including valet service. Ensure that all customer facilities in the Centre are clean and serviceable. Carry out Control answering telephones and personal enquiries at Reception. Person Specification Availability as and when required including evenings and weekends depending on shift patterns. Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures. Have strong customer service skills. Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure. Maintain critical standards for professionalism, service, speed and quality assurance. Adhere with new policies and procedures to ensure that a respectful workplace exists. Essential Sound communications skills. SIA License. CCTV License (Preferred). First Aid Qualification. Benefits 24/7 GP: Both you and your immediate family can speak to a UK based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work - our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers; access to resources and tools on topics ranging from family and life to health, money and work; support online chat or telephone service for urgent support in a crisis. ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 15, 2026
Full time
JOB TITLE Security Customer Service Officer REPORTING TO Operations Manager LOCATION Gyle Shopping Centre, Edinburgh HOURS 42 hours per week, 4 on 4 off PAY RATE £13.54 per hour OVERVIEW AND PURPOSE Gyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas, it offers free parking and discounted benefits from certain retailers. As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk Box employee benefit scheme which includes discounted e vouchers for most retailers, including gyms, holidays and car rentals to name a few, it also offers an employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays. Online e learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach - this is a fantastic opportunity to join our team. The Gyle Shopping Centre Security & Customer Service Officers are responsible for the safety and welfare of members of the public who visit the Centre to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. They are also responsible for ensuring that assistance is afforded to all retailers and staff within Gyle in matters pertaining to the operation of their unit. In addition there are a number of duties which they perform throughout the 24 hour period that ensures the smooth running of the Centre. Although a shift forecast is in use you may be required to work overtime at short notice. This is regarded as an integral part of the job and if at all possible, notice will be given. Main Duties & Responsibilities Dealing with customer complaints. Assisting all members of the public when requested. Attending first aid incidents. Fire/bomb evacuation. Assisting retailers in all matters relating to shoplifters. Policing the customer and staff car parks. Dealing with lost/found children. Dealing with lost/found property. Assisting motorists within the car park (accidents, thefts etc). Fire testing of the retail unit's fire alarm systems. Monitoring the Centre fire alarm panel. Monitoring the Centre CCTV system. Reporting defects/spillages within the Centre and collect litter where necessary. Signing in of all visitors to the Centre Management. Operating and monitoring the Centre intruder alarm system. Radio operation and maintenance. Control of all contractors ensuring compliance with Centre Operational Policy. Control and issue of all Centre keys maintaining accuracy of all logs. Opening and closing the Centre. Carry out bank escorts. Police Liaison on community and criminal matters. Enforce the strict no smoking policy. Implement all emergency procedures when required. Patrol the mall areas of the Centre to prevent crime and unruly behaviour. Customer Service Desk Duties - e.g. hiring out equipment and issue Gyle Gift Cards. Carry out weekly check on retailer's compliance to the Fire Precautions Act 1971. Carry out weekly checks on any unoccupied unit. Carry out daily, weekly & monthly health and safety checks in the workplace and report faults. Comply with all Health & Safety policies and procedures. Check fire escapes, fire extinguishers and emergency lighting in the common areas. Carry out a daily check on the Centre Customer Service Vehicles including valet service. Ensure that all customer facilities in the Centre are clean and serviceable. Carry out Control answering telephones and personal enquiries at Reception. Person Specification Availability as and when required including evenings and weekends depending on shift patterns. Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures. Have strong customer service skills. Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure. Maintain critical standards for professionalism, service, speed and quality assurance. Adhere with new policies and procedures to ensure that a respectful workplace exists. Essential Sound communications skills. SIA License. CCTV License (Preferred). First Aid Qualification. Benefits 24/7 GP: Both you and your immediate family can speak to a UK based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work - our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers; access to resources and tools on topics ranging from family and life to health, money and work; support online chat or telephone service for urgent support in a crisis. ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
JOB TITLE Security Customer Service Officer REPORTING TO Operations Manager LOCATION Gyle Shopping Centre, Edinburgh HOURS 42 hours per week, 4 on 4 off PAY RATE £13.54 per hour OVERVIEW AND PURPOSE Gyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas, it offers free parking and discounted benefits from certain retailers. As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk Box employee benefit scheme which includes discounted e vouchers for most retailers, including gyms, holidays and car rentals to name a few, it also offers an employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays. Online e learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach - this is a fantastic opportunity to join our team. The Gyle Shopping Centre Security & Customer Service Officers are responsible for the safety and welfare of members of the public who visit the Centre to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. They are also responsible for ensuring that assistance is afforded to all retailers and staff within Gyle in matters pertaining to the operation of their unit. In addition there are a number of duties which they perform throughout the 24 hour period that ensures the smooth running of the Centre. Although a shift forecast is in use you may be required to work overtime at short notice. This is regarded as an integral part of the job and if at all possible, notice will be given. Main Duties & Responsibilities Dealing with customer complaints. Assisting all members of the public when requested. Attending first aid incidents. Fire/bomb evacuation. Assisting retailers in all matters relating to shoplifters. Policing the customer and staff car parks. Dealing with lost/found children. Dealing with lost/found property. Assisting motorists within the car park (accidents, thefts etc). Fire testing of the retail unit's fire alarm systems. Monitoring the Centre fire alarm panel. Monitoring the Centre CCTV system. Reporting defects/spillages within the Centre and collect litter where necessary. Signing in of all visitors to the Centre Management. Operating and monitoring the Centre intruder alarm system. Radio operation and maintenance. Control of all contractors ensuring compliance with Centre Operational Policy. Control and issue of all Centre keys maintaining accuracy of all logs. Opening and closing the Centre. Carry out bank escorts. Police Liaison on community and criminal matters. Enforce the strict no smoking policy. Implement all emergency procedures when required. Patrol the mall areas of the Centre to prevent crime and unruly behaviour. Customer Service Desk Duties - e.g. hiring out equipment and issue Gyle Gift Cards. Carry out weekly check on retailer's compliance to the Fire Precautions Act 1971. Carry out weekly checks on any unoccupied unit. Carry out daily, weekly & monthly health and safety checks in the workplace and report faults. Comply with all Health & Safety policies and procedures. Check fire escapes, fire extinguishers and emergency lighting in the common areas. Carry out a daily check on the Centre Customer Service Vehicles including valet service. Ensure that all customer facilities in the Centre are clean and serviceable. Carry out Control answering telephones and personal enquiries at Reception. Person Specification Availability as and when required including evenings and weekends depending on shift patterns. Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures. Have strong customer service skills. Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure. Maintain critical standards for professionalism, service, speed and quality assurance. Adhere with new policies and procedures to ensure that a respectful workplace exists. Essential Sound communications skills. SIA License. CCTV License (Preferred). First Aid Qualification. Benefits 24/7 GP: Both you and your immediate family can speak to a UK based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work - our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers; access to resources and tools on topics ranging from family and life to health, money and work; support online chat or telephone service for urgent support in a crisis. ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 14, 2026
Full time
JOB TITLE Security Customer Service Officer REPORTING TO Operations Manager LOCATION Gyle Shopping Centre, Edinburgh HOURS 42 hours per week, 4 on 4 off PAY RATE £13.54 per hour OVERVIEW AND PURPOSE Gyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas, it offers free parking and discounted benefits from certain retailers. As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk Box employee benefit scheme which includes discounted e vouchers for most retailers, including gyms, holidays and car rentals to name a few, it also offers an employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays. Online e learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach - this is a fantastic opportunity to join our team. The Gyle Shopping Centre Security & Customer Service Officers are responsible for the safety and welfare of members of the public who visit the Centre to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. They are also responsible for ensuring that assistance is afforded to all retailers and staff within Gyle in matters pertaining to the operation of their unit. In addition there are a number of duties which they perform throughout the 24 hour period that ensures the smooth running of the Centre. Although a shift forecast is in use you may be required to work overtime at short notice. This is regarded as an integral part of the job and if at all possible, notice will be given. Main Duties & Responsibilities Dealing with customer complaints. Assisting all members of the public when requested. Attending first aid incidents. Fire/bomb evacuation. Assisting retailers in all matters relating to shoplifters. Policing the customer and staff car parks. Dealing with lost/found children. Dealing with lost/found property. Assisting motorists within the car park (accidents, thefts etc). Fire testing of the retail unit's fire alarm systems. Monitoring the Centre fire alarm panel. Monitoring the Centre CCTV system. Reporting defects/spillages within the Centre and collect litter where necessary. Signing in of all visitors to the Centre Management. Operating and monitoring the Centre intruder alarm system. Radio operation and maintenance. Control of all contractors ensuring compliance with Centre Operational Policy. Control and issue of all Centre keys maintaining accuracy of all logs. Opening and closing the Centre. Carry out bank escorts. Police Liaison on community and criminal matters. Enforce the strict no smoking policy. Implement all emergency procedures when required. Patrol the mall areas of the Centre to prevent crime and unruly behaviour. Customer Service Desk Duties - e.g. hiring out equipment and issue Gyle Gift Cards. Carry out weekly check on retailer's compliance to the Fire Precautions Act 1971. Carry out weekly checks on any unoccupied unit. Carry out daily, weekly & monthly health and safety checks in the workplace and report faults. Comply with all Health & Safety policies and procedures. Check fire escapes, fire extinguishers and emergency lighting in the common areas. Carry out a daily check on the Centre Customer Service Vehicles including valet service. Ensure that all customer facilities in the Centre are clean and serviceable. Carry out Control answering telephones and personal enquiries at Reception. Person Specification Availability as and when required including evenings and weekends depending on shift patterns. Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures. Have strong customer service skills. Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure. Maintain critical standards for professionalism, service, speed and quality assurance. Adhere with new policies and procedures to ensure that a respectful workplace exists. Essential Sound communications skills. SIA License. CCTV License (Preferred). First Aid Qualification. Benefits 24/7 GP: Both you and your immediate family can speak to a UK based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work - our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers; access to resources and tools on topics ranging from family and life to health, money and work; support online chat or telephone service for urgent support in a crisis. ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
JOB TITLE: Security Officer / CCTV Operative REPORTING TO: Shared Services Manager LOCATION: Cotswold Designer Outlet - Tewkesbury CONTRACT: Permanent HOURS: 20 hours per week SHIFT PATTERN: As required PAY RATE: £12.60 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview And Purpose This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you Required Skills And Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA Door Supervisor and CCTV license essential First Aid Training Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 11, 2026
Full time
JOB TITLE: Security Officer / CCTV Operative REPORTING TO: Shared Services Manager LOCATION: Cotswold Designer Outlet - Tewkesbury CONTRACT: Permanent HOURS: 20 hours per week SHIFT PATTERN: As required PAY RATE: £12.60 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview And Purpose This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you Required Skills And Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA Door Supervisor and CCTV license essential First Aid Training Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 04, 2026
Full time
JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
