We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform. Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem. Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary. Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD. Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles. Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring: Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment. Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs. Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation. Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs. Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX . Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role. Team overview: UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: • Sky Q, for the TV you love all in one place • The magic of Sky Glass at an exclusive rate • A generous pension package • Private healthcare • Discounted mobile and broadband • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform. Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem. Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary. Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD. Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles. Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring: Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment. Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs. Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation. Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs. Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX . Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role. Team overview: UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: • Sky Q, for the TV you love all in one place • The magic of Sky Glass at an exclusive rate • A generous pension package • Private healthcare • Discounted mobile and broadband • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform. Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem. Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary. Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD. Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles. Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring: Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment. Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs. Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation. Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs. Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX . Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role. Team overview: UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: • Sky Q, for the TV you love all in one place • The magic of Sky Glass at an exclusive rate • A generous pension package • Private healthcare • Discounted mobile and broadband • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform. Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem. Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary. Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD. Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles. Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring: Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment. Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs. Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation. Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs. Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX . Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role. Team overview: UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: • Sky Q, for the TV you love all in one place • The magic of Sky Glass at an exclusive rate • A generous pension package • Private healthcare • Discounted mobile and broadband • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
What you'll be doing As a Senior Software Developer, you will play a key role in developing and maintaining the backend infrastructure that powers Renewal, our React Native mobile application. Your focus will be hands-on, delivering technical solutions using Azure Functions while ensuring reliability, scalability, and best practices across our cloud-based platform. Reporting to the Senior Tech Lead, you will design and implement new features and services, as well as maintaining and improving our existing Azure-based infrastructure. You will ensure all changes are well-architected, thoroughly tested, and aligned with our technical standards. Your opinion matters within your role - your peers will look to you as a technical expert within the team. You will make important architectural decisions that align with our infrastructure, and be able to explain these decisions clearly to both technical and non-technical team members. Experience that will put you ahead of the curve Core Requirements: C# and .NET (experience with Azure Functions specifically is highly desirable) Microsoft SQL Server / Azure SQL Database Azure Services (particularly Azure Functions, Azure Blob Storage, and Azure B2C) RESTful API design and development Experience with third-party API integrations (Salesforce experience is a plus) Additional Valued Experience: JavaScript (ES6+) / TypeScript / Node.js Application monitoring practices, such as metrics, tracing and logging Performance optimisation and debugging techniques for serverless architectures Experience with testing frameworks (e.g. XUnit, Jest, MSTest) Experience of building software by a test-first approach (TDD, BDD) Experience with build & deployment pipelines (CI/CD) using Azure DevOps Knowledge of Modern Architecture (Serverless, Microservices, Eventing/Messaging) Understanding of authentication and authorization patterns (OAuth 2.0, OpenID Connect) Terraform experience What's in it for you This is a Remote based role Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Mar 02, 2026
Full time
What you'll be doing As a Senior Software Developer, you will play a key role in developing and maintaining the backend infrastructure that powers Renewal, our React Native mobile application. Your focus will be hands-on, delivering technical solutions using Azure Functions while ensuring reliability, scalability, and best practices across our cloud-based platform. Reporting to the Senior Tech Lead, you will design and implement new features and services, as well as maintaining and improving our existing Azure-based infrastructure. You will ensure all changes are well-architected, thoroughly tested, and aligned with our technical standards. Your opinion matters within your role - your peers will look to you as a technical expert within the team. You will make important architectural decisions that align with our infrastructure, and be able to explain these decisions clearly to both technical and non-technical team members. Experience that will put you ahead of the curve Core Requirements: C# and .NET (experience with Azure Functions specifically is highly desirable) Microsoft SQL Server / Azure SQL Database Azure Services (particularly Azure Functions, Azure Blob Storage, and Azure B2C) RESTful API design and development Experience with third-party API integrations (Salesforce experience is a plus) Additional Valued Experience: JavaScript (ES6+) / TypeScript / Node.js Application monitoring practices, such as metrics, tracing and logging Performance optimisation and debugging techniques for serverless architectures Experience with testing frameworks (e.g. XUnit, Jest, MSTest) Experience of building software by a test-first approach (TDD, BDD) Experience with build & deployment pipelines (CI/CD) using Azure DevOps Knowledge of Modern Architecture (Serverless, Microservices, Eventing/Messaging) Understanding of authentication and authorization patterns (OAuth 2.0, OpenID Connect) Terraform experience What's in it for you This is a Remote based role Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Job Title: Solutions Architect - Salesforce Location: London (Hybrid) Type: Contract, Full-Time We are looking for a skilled and experienced Solutions Architect to join a rapidly growing organisation. As a Solutions Architect, you will be responsible for designing and implementing comprehensive solutions that meet our client's needs and drive their business success. The ideal candidate will possess extensive knowledge in Customer CRM, Salesforce, Service Cloud, and migration experience. As a Solutions Architect, you will be responsible for designing and implementing comprehensive solutions that meet our client's needs and drive their business success. You will be responsible for the ownership of solution architecture and technical designs within programmes of work. Key Skills and Experience Customer CRM: Proven experience in implementing and managing Customer Relationship Management systems. Ideally you have experience in the retail sector. Salesforce experience specifically with Service Cloud. Service Cloud: Hands-on experience with Salesforce Service Cloud, including setup, configuration, and optimization. Knowledge of TOGAF You must be a team player with the ability to work in a collaborative environment. If the role is of interest please get across your CV.
Mar 02, 2026
Contractor
Job Title: Solutions Architect - Salesforce Location: London (Hybrid) Type: Contract, Full-Time We are looking for a skilled and experienced Solutions Architect to join a rapidly growing organisation. As a Solutions Architect, you will be responsible for designing and implementing comprehensive solutions that meet our client's needs and drive their business success. The ideal candidate will possess extensive knowledge in Customer CRM, Salesforce, Service Cloud, and migration experience. As a Solutions Architect, you will be responsible for designing and implementing comprehensive solutions that meet our client's needs and drive their business success. You will be responsible for the ownership of solution architecture and technical designs within programmes of work. Key Skills and Experience Customer CRM: Proven experience in implementing and managing Customer Relationship Management systems. Ideally you have experience in the retail sector. Salesforce experience specifically with Service Cloud. Service Cloud: Hands-on experience with Salesforce Service Cloud, including setup, configuration, and optimization. Knowledge of TOGAF You must be a team player with the ability to work in a collaborative environment. If the role is of interest please get across your CV.
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. You will design reference architectures, advise on best practice implementation patterns, and enable partners to deliver integrated, high value agreement solutions to our joint customers. This is a hands on advisory role. You will collaborate directly with partner practice teams, guiding them through complex workflow orchestration and shaping how the industry defines and manages agreements in the era of intelligent automation. We are seeking a strategic and inquisitive technical leader to own technical alliances with our partners across EMEA. While this role requires native level fluency to support our critical Italian partner ecosystem, your scope will extend to strategic partners across the broader European region. You will act as the technical conscience for our strategic partners, guiding them through the transition from traditional agreement workflows to the full Intelligent Agreement Management (IAM) platform and the emerging frontier of Agentic AI driven workflows. This position is an individual contributor role reporting to the Sr. Manager, Partner Solution Architects. This is a fixed term contract role for 11 months of duration. Responsibility Design scalable reference architectures and framework blueprints to guide partners in integrating Docusign IAM with enterprise platforms. You will advise on proof of concept solutions and create reusable accelerators that enable partners to demonstrate immediate business value and achieve faster implementation times. Act as a subject matter expert and mentor to build deep IAM competency across the partner ecosystem. You will lead hands on technical workshops and conduct rigorous architecture reviews, enabling partner consultants to deliver high quality solutions that align with IAM best practices and drive tangible customer business outcomes. Own the technical relationship with key partners in designated EMEA territories (Southern Europe/UK). Serve as the trusted advisor for Partner Solution Principals and Architects across the region. Translate the technical vision of Docusign IAM and our Agentic roadmap into actionable strategies. You will guide partners in mapping out the next generation of critical business solutions and enable the European ecosystem to scale their IAM practices. Drive the creation of partner solution accelerators that unlock value through the Docusign Agreement Context Layer. Your focus will be on building frameworks that are repeatable and scalable across European borders and regulatory landscapes (eIDAS, GDPR). Design and deliver compelling demos and POCs that address critical customer challenges. You will showcase Docusign platform value across industry verticals including Financial Services, Healthcare and Life Sciences, and Technology. Assist partners in crafting RFP responses and solution proposals that maximize customer value from IAM investments. Create technical thought leadership content including solution briefs, reference architectures, blogs, and whiteboards, tailored to the European market, focusing on compliance, security, and AI transformation trends. Travel 25% or more as needed. Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Fluent Italian and Fluent English 12+ years of experience in technical pre sales, partner engineering, technical consulting, or solution architecture within the SaaS, ERP, or Cloud ecosystem Experience in the Intelligent Agreement Management landscape, including Contract Lifecycle Management (CLM) technologies and data orchestration between systems Experience with Agentic AI concepts (Large Action Models, Autonomous Agents, Orchestration frameworks). You understand how AI moves from chatting to doing in a business context Enterprise SaaS experience, with ERP and/or CRM systems architecture experience (specifically SAP Ariba/S4HANA, Salesforce) and familiarity with key integration patterns Experience in designing solutions using APIs (REST/SOAP), JSON, Low code/No code platforms, and standard integration middleware BS/BA degree in Computer Science, Engineering, or equivalent relevant work experience Preferred Familiarity with Salesforce Agentforce, SAP Joule, Microsoft Copilot Studio, ServiceNow Now Assist, or similar Proven consulting experience leading digital transformation initiatives at scale, or consulting background working at or with Systems Integrators (SIs) to build technical practices Experience creating technical business documentation including workflow diagrams, reference architectures, proposals, and SOWs Familiarity with HTML, XML, structured data formats, and low code/no code platforms. Mastery in delivering compelling demos and presentations to C level business and technical audiences (CIOs, CTOs, CDOs) Additional European languages are a plus Strong verbal and written communication skills with the ability to engage technical and business audiences Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
Mar 01, 2026
Full time
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. You will design reference architectures, advise on best practice implementation patterns, and enable partners to deliver integrated, high value agreement solutions to our joint customers. This is a hands on advisory role. You will collaborate directly with partner practice teams, guiding them through complex workflow orchestration and shaping how the industry defines and manages agreements in the era of intelligent automation. We are seeking a strategic and inquisitive technical leader to own technical alliances with our partners across EMEA. While this role requires native level fluency to support our critical Italian partner ecosystem, your scope will extend to strategic partners across the broader European region. You will act as the technical conscience for our strategic partners, guiding them through the transition from traditional agreement workflows to the full Intelligent Agreement Management (IAM) platform and the emerging frontier of Agentic AI driven workflows. This position is an individual contributor role reporting to the Sr. Manager, Partner Solution Architects. This is a fixed term contract role for 11 months of duration. Responsibility Design scalable reference architectures and framework blueprints to guide partners in integrating Docusign IAM with enterprise platforms. You will advise on proof of concept solutions and create reusable accelerators that enable partners to demonstrate immediate business value and achieve faster implementation times. Act as a subject matter expert and mentor to build deep IAM competency across the partner ecosystem. You will lead hands on technical workshops and conduct rigorous architecture reviews, enabling partner consultants to deliver high quality solutions that align with IAM best practices and drive tangible customer business outcomes. Own the technical relationship with key partners in designated EMEA territories (Southern Europe/UK). Serve as the trusted advisor for Partner Solution Principals and Architects across the region. Translate the technical vision of Docusign IAM and our Agentic roadmap into actionable strategies. You will guide partners in mapping out the next generation of critical business solutions and enable the European ecosystem to scale their IAM practices. Drive the creation of partner solution accelerators that unlock value through the Docusign Agreement Context Layer. Your focus will be on building frameworks that are repeatable and scalable across European borders and regulatory landscapes (eIDAS, GDPR). Design and deliver compelling demos and POCs that address critical customer challenges. You will showcase Docusign platform value across industry verticals including Financial Services, Healthcare and Life Sciences, and Technology. Assist partners in crafting RFP responses and solution proposals that maximize customer value from IAM investments. Create technical thought leadership content including solution briefs, reference architectures, blogs, and whiteboards, tailored to the European market, focusing on compliance, security, and AI transformation trends. Travel 25% or more as needed. Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Fluent Italian and Fluent English 12+ years of experience in technical pre sales, partner engineering, technical consulting, or solution architecture within the SaaS, ERP, or Cloud ecosystem Experience in the Intelligent Agreement Management landscape, including Contract Lifecycle Management (CLM) technologies and data orchestration between systems Experience with Agentic AI concepts (Large Action Models, Autonomous Agents, Orchestration frameworks). You understand how AI moves from chatting to doing in a business context Enterprise SaaS experience, with ERP and/or CRM systems architecture experience (specifically SAP Ariba/S4HANA, Salesforce) and familiarity with key integration patterns Experience in designing solutions using APIs (REST/SOAP), JSON, Low code/No code platforms, and standard integration middleware BS/BA degree in Computer Science, Engineering, or equivalent relevant work experience Preferred Familiarity with Salesforce Agentforce, SAP Joule, Microsoft Copilot Studio, ServiceNow Now Assist, or similar Proven consulting experience leading digital transformation initiatives at scale, or consulting background working at or with Systems Integrators (SIs) to build technical practices Experience creating technical business documentation including workflow diagrams, reference architectures, proposals, and SOWs Familiarity with HTML, XML, structured data formats, and low code/no code platforms. Mastery in delivering compelling demos and presentations to C level business and technical audiences (CIOs, CTOs, CDOs) Additional European languages are a plus Strong verbal and written communication skills with the ability to engage technical and business audiences Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
Commerce Advisory Manager Location: London Career Level: Manager About Accenture Song Accenture Song accelerates growth for the world's leading organisations by combining creativity, strategy, technology, and data to reinvent customer experiences. We work across marketing, sales, commerce and service to help clients unlock new value and stay relevant in a rapidly changing, AI enabled world. Learn more: The Opportunity Commerce Advisory Manager We are growing our Commerce Advisory team within Accenture Song's Sales & Commerce practice, helping organisations redefine how they sell, serve, and grow across physical, digital, and AI enabled channels. As commerce becomes more complex-spanning D2C, B2B, marketplaces, ecosystems, and agentic experiences-our clients rely on us to set the strategic direction, define future state operating models, and deliver transformation roadmaps that drive measurable commercial impact. This role is consulting first. We are looking for candidates with strong strategy, advisory, and problem solving backgrounds, rather than purely technical, business analysis, or platform delivery profiles. You will work closely with senior client stakeholders across Consumer Goods, Retail, and Communications, Media & Technology, shaping how brands engage customers and scale commerce in an increasingly data and AI driven landscape. What You Will Do As a Commerce Advisory Manager, you will: Lead client engagements defining next generation commerce strategies across D2C, B2B, marketplaces, and emerging digital business models. Advise senior leaders on how to drive commercial growth, differentiation, and efficiency through innovative commerce operating models and capabilities. Assess current state commerce maturity and design target state visions, capability frameworks, and transformation roadmaps. Work across multi disciplinary teams-including strategy, design, data, marketing, and engineering-to deliver integrated, commercially grounded recommendations. Translate emerging trends such as agentic AI, composable commerce, omnichannel orchestration, and digital shelf acceleration into clear, actionable strategies. Contribute to practice growth through thought leadership, business development, and capability building, supporting bids and proposals from opportunity shaping through to delivery. Why Join Accenture Song? Work with senior leaders at some of the world's most recognised brands. Shape the future of commerce as part of a team known for cutting edge strategy and transformation work. Be part of Accenture Song's continued growth in the UK and globally. Access unparalleled opportunities to learn, innovate, and accelerate your consulting career within a collaborative, high impact environment. What We're Looking For Consulting First Experience (Essential) Background in management consulting, digital strategy, or commercial transformation. Proven experience structuring and leading advisory workstreams. Confidence engaging senior client stakeholders with clarity, credibility, and impact. Commerce Strategy Expertise Strong understanding of commerce operating models, customer journeys, omnichannel strategy, and business architecture. Ability to translate commercial challenges into structured insights and recommendations. Tech Enabled Commerce Understanding (Non Technical) Awareness of commerce platforms and ecosystems (e.g. Salesforce Commerce Cloud, SAP, Adobe, composable architectures) as strategic enablers, not as hands on delivery tools. Ability to collaborate effectively with technical teams without being a technologist. Leadership & Collaboration Experience leading cross functional teams and guiding clients through ambiguity and change. Strong communication skills, with the ability to distil complexity into compelling narratives. Comfortable working in global, multi disciplinary environments. Passion for the Future of Commerce Genuine interest in trends such as agentic AI, ecosystem orchestration, digital marketplaces, social commerce, and data driven personalisation.
Feb 28, 2026
Full time
Commerce Advisory Manager Location: London Career Level: Manager About Accenture Song Accenture Song accelerates growth for the world's leading organisations by combining creativity, strategy, technology, and data to reinvent customer experiences. We work across marketing, sales, commerce and service to help clients unlock new value and stay relevant in a rapidly changing, AI enabled world. Learn more: The Opportunity Commerce Advisory Manager We are growing our Commerce Advisory team within Accenture Song's Sales & Commerce practice, helping organisations redefine how they sell, serve, and grow across physical, digital, and AI enabled channels. As commerce becomes more complex-spanning D2C, B2B, marketplaces, ecosystems, and agentic experiences-our clients rely on us to set the strategic direction, define future state operating models, and deliver transformation roadmaps that drive measurable commercial impact. This role is consulting first. We are looking for candidates with strong strategy, advisory, and problem solving backgrounds, rather than purely technical, business analysis, or platform delivery profiles. You will work closely with senior client stakeholders across Consumer Goods, Retail, and Communications, Media & Technology, shaping how brands engage customers and scale commerce in an increasingly data and AI driven landscape. What You Will Do As a Commerce Advisory Manager, you will: Lead client engagements defining next generation commerce strategies across D2C, B2B, marketplaces, and emerging digital business models. Advise senior leaders on how to drive commercial growth, differentiation, and efficiency through innovative commerce operating models and capabilities. Assess current state commerce maturity and design target state visions, capability frameworks, and transformation roadmaps. Work across multi disciplinary teams-including strategy, design, data, marketing, and engineering-to deliver integrated, commercially grounded recommendations. Translate emerging trends such as agentic AI, composable commerce, omnichannel orchestration, and digital shelf acceleration into clear, actionable strategies. Contribute to practice growth through thought leadership, business development, and capability building, supporting bids and proposals from opportunity shaping through to delivery. Why Join Accenture Song? Work with senior leaders at some of the world's most recognised brands. Shape the future of commerce as part of a team known for cutting edge strategy and transformation work. Be part of Accenture Song's continued growth in the UK and globally. Access unparalleled opportunities to learn, innovate, and accelerate your consulting career within a collaborative, high impact environment. What We're Looking For Consulting First Experience (Essential) Background in management consulting, digital strategy, or commercial transformation. Proven experience structuring and leading advisory workstreams. Confidence engaging senior client stakeholders with clarity, credibility, and impact. Commerce Strategy Expertise Strong understanding of commerce operating models, customer journeys, omnichannel strategy, and business architecture. Ability to translate commercial challenges into structured insights and recommendations. Tech Enabled Commerce Understanding (Non Technical) Awareness of commerce platforms and ecosystems (e.g. Salesforce Commerce Cloud, SAP, Adobe, composable architectures) as strategic enablers, not as hands on delivery tools. Ability to collaborate effectively with technical teams without being a technologist. Leadership & Collaboration Experience leading cross functional teams and guiding clients through ambiguity and change. Strong communication skills, with the ability to distil complexity into compelling narratives. Comfortable working in global, multi disciplinary environments. Passion for the Future of Commerce Genuine interest in trends such as agentic AI, ecosystem orchestration, digital marketplaces, social commerce, and data driven personalisation.
Digital Adoption Specialist Salary: Up to 30,000 depending on experience plus Veolia benefits Location: Cannock, Staffordshire- Hybrid working Hours: 40 hours per week Our company is powered by people and by software. It is crucial to our organisation that employees and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. As a Digital Adoption Specialist you will help to design and implement the company's digital adoption initiatives, to ensure that our organisation is getting the most out of our digital assets. You will also be responsible for helping the business as a whole strategically drive adoption and engagement with our enterprise software. You will work closely with stakeholders throughout the organisation, including operations and L&D, to develop and execute a holistic strategy based on value and impact with a strong focus on User Experience. Benefits you will receive within this role are Eligible for Annual Performance Bonus The option to join the Veolia Pension Scheme Access to Veolia Rewards, benefits and discounts Free eye testing and money towards glasses if required for work purposes 25 days annual leave + statutory bank holidays Free access to our very own onsite gym Free car parking Subsidised daily allowance for food in our Bistro Responsibilities Manage the implementation of Whatfix's digital adoption platform across the company's digital assets Build business apps using Google AppSheet, be a super user and help citizen developers with their apps Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training Drive agile development processes to deliver new features and functionality to ensure best in class digital user experience Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business Apply presentation skills to demonstrate the messaging, specifications and desired benefits Seek feedback and obtain consensus across stakeholders from project initiation through final approval Influence and deliver in an environment with multiple stakeholders, competing priorities and timeline Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time Collaborate with Whatfix CSM and Sales contacts in order to get the most out of the Whatfix tool and ensure that expansion of Digital Adoption Platform is not hindered by technical or licensing limitations The experience you will need Essential: Experience working in a deadline-driven environment, where attention to detail, and the ability to multitask/prioritise a workload of competing priorities Ability to independently manage several projects simultaneously and operate under tight deadlines A natural excitement and ability to learn technologies and explain technical issues to a variety of audiences, including enterprise architects, developers and management Strong organisational skills with a high attention to detail Strong analytical and problem-solving skills Desirable: Background in organisational change management or learning & development Whatfix experience Proficiency in Microsoft Word, Excel and PowerPoint HTML, CSS, and/or JavaScript experience Implementation or professional services experience at a SaaS company UX background Familiarity with Workday, Salesforce, SuccessFactors, Dynamics, other enterprise software What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 28, 2026
Full time
Digital Adoption Specialist Salary: Up to 30,000 depending on experience plus Veolia benefits Location: Cannock, Staffordshire- Hybrid working Hours: 40 hours per week Our company is powered by people and by software. It is crucial to our organisation that employees and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. As a Digital Adoption Specialist you will help to design and implement the company's digital adoption initiatives, to ensure that our organisation is getting the most out of our digital assets. You will also be responsible for helping the business as a whole strategically drive adoption and engagement with our enterprise software. You will work closely with stakeholders throughout the organisation, including operations and L&D, to develop and execute a holistic strategy based on value and impact with a strong focus on User Experience. Benefits you will receive within this role are Eligible for Annual Performance Bonus The option to join the Veolia Pension Scheme Access to Veolia Rewards, benefits and discounts Free eye testing and money towards glasses if required for work purposes 25 days annual leave + statutory bank holidays Free access to our very own onsite gym Free car parking Subsidised daily allowance for food in our Bistro Responsibilities Manage the implementation of Whatfix's digital adoption platform across the company's digital assets Build business apps using Google AppSheet, be a super user and help citizen developers with their apps Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training Drive agile development processes to deliver new features and functionality to ensure best in class digital user experience Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business Apply presentation skills to demonstrate the messaging, specifications and desired benefits Seek feedback and obtain consensus across stakeholders from project initiation through final approval Influence and deliver in an environment with multiple stakeholders, competing priorities and timeline Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time Collaborate with Whatfix CSM and Sales contacts in order to get the most out of the Whatfix tool and ensure that expansion of Digital Adoption Platform is not hindered by technical or licensing limitations The experience you will need Essential: Experience working in a deadline-driven environment, where attention to detail, and the ability to multitask/prioritise a workload of competing priorities Ability to independently manage several projects simultaneously and operate under tight deadlines A natural excitement and ability to learn technologies and explain technical issues to a variety of audiences, including enterprise architects, developers and management Strong organisational skills with a high attention to detail Strong analytical and problem-solving skills Desirable: Background in organisational change management or learning & development Whatfix experience Proficiency in Microsoft Word, Excel and PowerPoint HTML, CSS, and/or JavaScript experience Implementation or professional services experience at a SaaS company UX background Familiarity with Workday, Salesforce, SuccessFactors, Dynamics, other enterprise software What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data - and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we're shaping the future of data engineering with Maia - our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join , where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. Matillion is scaling rapidly, and we are looking for a Senior Solution Architect to join during this period of exciting expansion. This is a high-impact role centered on securing the technical win and maximizing value for our prospective enterprise customers. We are looking for a consultative technical expert who can own the pre sales lifecycle-from qualifying complex use cases and managing high stakes software trials to demonstrating exactly how Matillion's platform solves mission critical data challenges. You won't just be "demoing" software; you'll be driving measurable business value and fostering the long term relationships that underpin our growth. Sales & Validation Cycle Diagnose & Map: Identify technical and business pain points, confirm root causes, and map the desired future state to specific success metrics and business outcomes. Tailored Proofs: Build and deliver customized demos and lead workshops, trials, or POCs that validate the solution's fit while positioning competitive advantages. Technical Alignment: Support digital sales rooms and credit sizing estimates, ensuring technical teams and sales strategies are perfectly aligned. Post Sales Onboarding & Growth Adoption & Value: Cultivate "trusted advisor" relationships to set up infrastructure, monitor adoption dashboards, and ensure customers rapidly achieve their first "win." Engagement & Cadence: Actively lead business reviews and customer cadences to ensure platform adoption remains high and technical issues are resolved proactively. Strategic Expansion: Identify opportunities for upselling and expansion by moving the customer into new workloads and groups, ensuring they realize maximum ROI Strategy, Product, & Brand Technical Evangelism: Represent the brand as an expert at industry events and create technical content or case studies that showcase real world problem solving. Product Feedback Loop: Collect customer insights and relay them to Product and Engineering teams to drive continuous improvement and market alignment. Market Intelligence: Stay ahead of industry trends in cloud computing and data transformation, sharing that knowledge internally and with customers to maintain a competitive edge. Must haves: 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections. Experience using and preferably selling AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n) Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks. In depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Hands on experience with technical problem solving and integration technologies (APIs, Linux, SQL). Excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders. Good to haves: Knowledge of with Matillion's Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions Experience with value based sales motion, especially through MEDDPPICC and Command of the Message Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza) Familiarity with version control tools such as Git, and experience with Python Degree in Computer Science or related field (or equivalent practical experience) Experience using Salesforce At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role's estimated annual salaried pay range for this position is £71,680 - £107,520. Because this role is eligible for variable pay in the form of sales commissions, your total annual on target annual earnings will be between £102,400 - £153,600. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process. At Matillion, we're here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren't for the faint hearted, and we don't shy away from them. But we don't do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work life balance, with benefits including: - Company Equity - 30 days holiday + bank holidays - 5 days paid volunteering leave - Health insurance - Life Insurance - Access to mental health support - Pension More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Feb 28, 2026
Full time
Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data - and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we're shaping the future of data engineering with Maia - our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join , where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. Matillion is scaling rapidly, and we are looking for a Senior Solution Architect to join during this period of exciting expansion. This is a high-impact role centered on securing the technical win and maximizing value for our prospective enterprise customers. We are looking for a consultative technical expert who can own the pre sales lifecycle-from qualifying complex use cases and managing high stakes software trials to demonstrating exactly how Matillion's platform solves mission critical data challenges. You won't just be "demoing" software; you'll be driving measurable business value and fostering the long term relationships that underpin our growth. Sales & Validation Cycle Diagnose & Map: Identify technical and business pain points, confirm root causes, and map the desired future state to specific success metrics and business outcomes. Tailored Proofs: Build and deliver customized demos and lead workshops, trials, or POCs that validate the solution's fit while positioning competitive advantages. Technical Alignment: Support digital sales rooms and credit sizing estimates, ensuring technical teams and sales strategies are perfectly aligned. Post Sales Onboarding & Growth Adoption & Value: Cultivate "trusted advisor" relationships to set up infrastructure, monitor adoption dashboards, and ensure customers rapidly achieve their first "win." Engagement & Cadence: Actively lead business reviews and customer cadences to ensure platform adoption remains high and technical issues are resolved proactively. Strategic Expansion: Identify opportunities for upselling and expansion by moving the customer into new workloads and groups, ensuring they realize maximum ROI Strategy, Product, & Brand Technical Evangelism: Represent the brand as an expert at industry events and create technical content or case studies that showcase real world problem solving. Product Feedback Loop: Collect customer insights and relay them to Product and Engineering teams to drive continuous improvement and market alignment. Market Intelligence: Stay ahead of industry trends in cloud computing and data transformation, sharing that knowledge internally and with customers to maintain a competitive edge. Must haves: 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections. Experience using and preferably selling AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n) Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks. In depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Hands on experience with technical problem solving and integration technologies (APIs, Linux, SQL). Excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders. Good to haves: Knowledge of with Matillion's Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions Experience with value based sales motion, especially through MEDDPPICC and Command of the Message Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza) Familiarity with version control tools such as Git, and experience with Python Degree in Computer Science or related field (or equivalent practical experience) Experience using Salesforce At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role's estimated annual salaried pay range for this position is £71,680 - £107,520. Because this role is eligible for variable pay in the form of sales commissions, your total annual on target annual earnings will be between £102,400 - £153,600. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process. At Matillion, we're here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren't for the faint hearted, and we don't shy away from them. But we don't do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work life balance, with benefits including: - Company Equity - 30 days holiday + bank holidays - 5 days paid volunteering leave - Health insurance - Life Insurance - Access to mental health support - Pension More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Managing Consultant - Architecture within Defence & Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Defence & Security community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Feb 28, 2026
Full time
Managing Consultant - Architecture within Defence & Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Defence & Security community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you'll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you'll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross border data transfer, residency, and localization consideration in a multi cloud environment. Prior experience in customer facing, sales adjacent, or deal support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Feb 27, 2026
Full time
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you'll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you'll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross border data transfer, residency, and localization consideration in a multi cloud environment. Prior experience in customer facing, sales adjacent, or deal support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Lead Salesforce Administrator, Europe at Circle - United Kingdom Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology. What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for: You will play a critical role in driving the effectiveness of our Salesforce ecosystem across Sales Cloud, Service Cloud, and Experience Cloud in the Europe region. As a key member of the Revenue Operations team, you will partner closely with cross-functional stakeholders to deliver scalable solutions, streamline complex workflows, and ensure Salesforce is a high-performing, reliable foundation for our go-to-market teams. What you'll work on: Build, maintain, and optimize Salesforce Flows, validation rules, custom fields, and automation to support end-to-end revenue operations Translate business requirements into scalable technical solutions across Sales Cloud, Service Cloud, and custom objects Configure and manage Experience Cloud to support seamless Help Center experiences for both internal and external users Manage the end-to-end lifecycle of Salesforce enhancements, including intake, testing, communication, and deployment Collaborate with cross-functional teams on workflows supporting onboarding, sales processes, partner programs, and customer care Support and manage integrations with tools such as HubSpot, Gong, DocuSign, and others Contribute to the Salesforce roadmap by prioritizing requests, managing backlogs, and driving key projects in partnership with the Revenue Operations team Apply agile project management practices such as sprint planning, documentation, retrospectives, and status updates Manage declarative configurations and, where needed, grow into APEX, SOQL, or custom development to support complex solutions What you'll bring to Circle: Core Requirements 7+ years of hands on Salesforce administration experience, including Sales Cloud, Service Cloud, and Experience Cloud Proven ability to design and implement scalable Flows and automation in Salesforce Experience configuring Help Center or Experience Cloud sites and managing user permissions Deep understanding of CRM architecture, data models, and permissioning best practices Strong project management and communication skills to manage timelines, backlogs, and stakeholder needs Experience/familiarity with Slack, Apple MacOS and GSuite. Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts Preferred Requirements Additional certifications such as Platform App Builder, Advanced Admin, or Experience Cloud a plus Curiosity and technical proficiency, with interest or experience in APEX, SOQL, or Git-based version control Exposure to Lightning Web Components (LWC) in a business setting Background supporting go-to-market functions in a regulated or FinTech environment Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
Feb 27, 2026
Full time
Lead Salesforce Administrator, Europe at Circle - United Kingdom Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology. What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for: You will play a critical role in driving the effectiveness of our Salesforce ecosystem across Sales Cloud, Service Cloud, and Experience Cloud in the Europe region. As a key member of the Revenue Operations team, you will partner closely with cross-functional stakeholders to deliver scalable solutions, streamline complex workflows, and ensure Salesforce is a high-performing, reliable foundation for our go-to-market teams. What you'll work on: Build, maintain, and optimize Salesforce Flows, validation rules, custom fields, and automation to support end-to-end revenue operations Translate business requirements into scalable technical solutions across Sales Cloud, Service Cloud, and custom objects Configure and manage Experience Cloud to support seamless Help Center experiences for both internal and external users Manage the end-to-end lifecycle of Salesforce enhancements, including intake, testing, communication, and deployment Collaborate with cross-functional teams on workflows supporting onboarding, sales processes, partner programs, and customer care Support and manage integrations with tools such as HubSpot, Gong, DocuSign, and others Contribute to the Salesforce roadmap by prioritizing requests, managing backlogs, and driving key projects in partnership with the Revenue Operations team Apply agile project management practices such as sprint planning, documentation, retrospectives, and status updates Manage declarative configurations and, where needed, grow into APEX, SOQL, or custom development to support complex solutions What you'll bring to Circle: Core Requirements 7+ years of hands on Salesforce administration experience, including Sales Cloud, Service Cloud, and Experience Cloud Proven ability to design and implement scalable Flows and automation in Salesforce Experience configuring Help Center or Experience Cloud sites and managing user permissions Deep understanding of CRM architecture, data models, and permissioning best practices Strong project management and communication skills to manage timelines, backlogs, and stakeholder needs Experience/familiarity with Slack, Apple MacOS and GSuite. Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts Preferred Requirements Additional certifications such as Platform App Builder, Advanced Admin, or Experience Cloud a plus Curiosity and technical proficiency, with interest or experience in APEX, SOQL, or Git-based version control Exposure to Lightning Web Components (LWC) in a business setting Background supporting go-to-market functions in a regulated or FinTech environment Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
We are looking for a technical leader to design and deliver scalable Salesforce solutions. You will translate complex requirements into architectural blueprints while remaining hands-on with the code to solve both short-term fixes and long-term strategic needs. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to understand requirements and design solutions that serve their short- and long-term needs Strong understanding of Salesforce platform technologies specifically Service cloud related Ability to generate and maintain technical documentation that covers functional use cases and the technical implementation to support the use cases Experience in object-oriented design patterns and data modelling Proficiency in the following technical artifacts for current and future states Data Model ERD System Landscape Integration Orchestration Design Process Flows Sequence Diagrams etc Strong understanding of on premise and cloud architectural design patterns Foundational understanding of mobile application development and design principles Skills Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC), Salesforce Visual Force Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
We are looking for a technical leader to design and deliver scalable Salesforce solutions. You will translate complex requirements into architectural blueprints while remaining hands-on with the code to solve both short-term fixes and long-term strategic needs. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to understand requirements and design solutions that serve their short- and long-term needs Strong understanding of Salesforce platform technologies specifically Service cloud related Ability to generate and maintain technical documentation that covers functional use cases and the technical implementation to support the use cases Experience in object-oriented design patterns and data modelling Proficiency in the following technical artifacts for current and future states Data Model ERD System Landscape Integration Orchestration Design Process Flows Sequence Diagrams etc Strong understanding of on premise and cloud architectural design patterns Foundational understanding of mobile application development and design principles Skills Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC), Salesforce Visual Force Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Role: Business Analyst - Salesforce Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We're looking for a highly technical Salesforce BA who can bridge the gap between business requirements and complex code. You won't just gather requirements; you'll design scalable solutions and create the technical architecture that brings them to life. What You'll Do Partner with clients to translate business needs into technical solutions. Create and maintain deep technical artifacts (ERDs, System Landscapes, Process Flows, Sequence Diagrams). Apply object-oriented design (OOP) and data modeling principles to both cloud and on-prem architectures. Mandatory Skills Deep expertise in Salesforce Service Cloud . Hands-on technical proficiency with Apex, Lightning Web Components (LWC), Aura, and Visual Force . Solid understanding of mobile app development principles. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Contractor
Role: Business Analyst - Salesforce Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We're looking for a highly technical Salesforce BA who can bridge the gap between business requirements and complex code. You won't just gather requirements; you'll design scalable solutions and create the technical architecture that brings them to life. What You'll Do Partner with clients to translate business needs into technical solutions. Create and maintain deep technical artifacts (ERDs, System Landscapes, Process Flows, Sequence Diagrams). Apply object-oriented design (OOP) and data modeling principles to both cloud and on-prem architectures. Mandatory Skills Deep expertise in Salesforce Service Cloud . Hands-on technical proficiency with Apex, Lightning Web Components (LWC), Aura, and Visual Force . Solid understanding of mobile app development principles. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We are looking for a Salesforce Business Analyst to deliver scalable Salesforce solutions. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to understand requirements and design solutions that serve their short- and long-term needs Strong understanding of Salesforce platform technologies specifically Service cloud related Ability to generate and maintain technical documentation that covers functional use cases and the technical implementation to support the use cases Experience in object-oriented design patterns and data modelling Proficiency in the following technical artifacts for current and future states Data Model ERD System Landscape Integration Orchestration Design Process Flows Sequence Diagrams etc Strong understanding of on premise and cloud architectural design patterns Foundational understanding of mobile application development and design principles Skills Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC), Salesforce Visual Force Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
We are looking for a Salesforce Business Analyst to deliver scalable Salesforce solutions. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to understand requirements and design solutions that serve their short- and long-term needs Strong understanding of Salesforce platform technologies specifically Service cloud related Ability to generate and maintain technical documentation that covers functional use cases and the technical implementation to support the use cases Experience in object-oriented design patterns and data modelling Proficiency in the following technical artifacts for current and future states Data Model ERD System Landscape Integration Orchestration Design Process Flows Sequence Diagrams etc Strong understanding of on premise and cloud architectural design patterns Foundational understanding of mobile application development and design principles Skills Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC), Salesforce Visual Force Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Cancer Research UK
Stratford-upon-avon, Warwickshire
. Expert technical leadership. Modern Tech-Stack. Being Agile. Senior CRM Engineering Manager £79,000 - £84,000 (+ ) Grade: M2MPReports to: Head of Engineering Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Closing date: 06 March :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews (potentially with a telephone interview) Interview date: From the week commencing 09 March 2026We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.Cancer Research UK has an ambitious Engineering Strategy supported by a modern and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our and are undergoing major transformation to migrate from Siebel to Salesforce (going live in May) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history.As Senior CRM Engineering Manager, you'll play a pivotal role in leading our CRM and Marketing Engineering team and guiding the organisation through this transition. You'll oversee development and support environments, ensuring our platforms remain stable, efficient, and continuously improve. You'll collaborate closely with implementation partners and stakeholders while building a sustainable in-house capability. This will involve developing a talented engineering team through significant technical and cultural change and fostering an inclusive, high-performing culture that supports innovation.You'll also shape and deliver our CRM and Marketing Engineering Strategy, embedding DevOps and Agile practices, strengthening platform resilience, and ensuring the customer voice drives what we build.If you're an engineering leader with CRM transformation experience in hybrid and cloud environments, and you've led and motivated teams through change, we would love for you to join our mission. Leading the CRM and Marketing Engineering function to deliver reliable, efficient and high-quality CRM and marketing platforms. Leading the CRM Engineering team to deliver the priorities defined by the Head of Product Portfolio and the CRM Product Manager. Ensuring the team meets organisational needs by driving fast, high quality development, maintaining reliable environments, and supporting DevOps practices. Ensuring CRM and Marketing platforms deliver an excellent user experience while maintaining data integrity. These platforms include: + Migrating from Siebel to Salesforce (go-live May 2026). + Marketing platforms currently include, but are not limited to: Adobe Campaign and Taxi for Email). Collaborating with the Head of Product Portfolio and the CRM and Marketing teams to deliver their priorities while ensuring strong governance, platform reliability, efficient delivery, and alignment with Engineering and Data strategies. Leading the team in transitioning from the legacy Siebel monolith to Salesforce and the future marketing platform, coaching them, maintaining morale, and developing the skills needed to ensure effective adoption of the new platforms. Collaborating with implementation partners to ensure the new platforms meet Cancer Research UK's needs, involve the team throughout delivery, and ensure effective knowledge transfer to avoid long term dependency. Defining and delivering CRM and Marketing aspects of the Engineering Strategy. This will involve: + Optimising delivery by improving throughput and quality, embedding DevOps tools and practices, and applying Agile methods. Continuously improving CRM and Marketing platform availability, stability, and resilience by reducing technical debt, strengthening support processes, addressing recurring pain points, and ensuring the customer voice informs team priorities.Line Management: Line-managing and leading the CRM Engineering team (c.5 direct and c.3 indirect reports across Development, Environments and Support). Coaching the team to build the skills and capabilities needed for their career growth and transition from Siebel to Salesforce. Creating an inclusive and high-performing team culture that recognises success and retains talent within the team and wider function. Setting clear objectives and KPIs for the team, ensuring to recognise success and address under-performance. Experienced engineering leader who has developed, managed, and motivated technical development and support teams in large, complex organisations. Significant experience transforming, modernising, and integrating CRM platforms in hybrid on premise and cloud/SaaS environments (ideally Siebel to Salesforce). Has a successful track record of managing and transforming the development and operation of enterprise-grade platforms. Knowledge of engineering best practices, architecture, and DevOps culture, tools and processes, and their application to CRM platform engineering. Expert knowledge of engineering best practices with experience applying different development methodologies (such as Waterfall, Agile, Scrum, and Kanban, etc.). Proven experience delivering robust incident management, disaster recovery, and high availability platforms. Strong people management and coaching skills with experience driving change and leading and motivating teams in navigating ambiguity and responding to evolving business needs. Has successfully built credible and collaborative technical and non-technical stakeholder relationships with the ability to explain complex technical issues, balance competing priorities, and influence technical decisions (including Marketing teams and senior leadership). Has some knowledge and experience of Marketing technologies and Adobe.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our . Additional Information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .Our vision is to create a charity where everyone feels like they belong,
Feb 27, 2026
Full time
. Expert technical leadership. Modern Tech-Stack. Being Agile. Senior CRM Engineering Manager £79,000 - £84,000 (+ ) Grade: M2MPReports to: Head of Engineering Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Closing date: 06 March :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews (potentially with a telephone interview) Interview date: From the week commencing 09 March 2026We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.Cancer Research UK has an ambitious Engineering Strategy supported by a modern and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our and are undergoing major transformation to migrate from Siebel to Salesforce (going live in May) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history.As Senior CRM Engineering Manager, you'll play a pivotal role in leading our CRM and Marketing Engineering team and guiding the organisation through this transition. You'll oversee development and support environments, ensuring our platforms remain stable, efficient, and continuously improve. You'll collaborate closely with implementation partners and stakeholders while building a sustainable in-house capability. This will involve developing a talented engineering team through significant technical and cultural change and fostering an inclusive, high-performing culture that supports innovation.You'll also shape and deliver our CRM and Marketing Engineering Strategy, embedding DevOps and Agile practices, strengthening platform resilience, and ensuring the customer voice drives what we build.If you're an engineering leader with CRM transformation experience in hybrid and cloud environments, and you've led and motivated teams through change, we would love for you to join our mission. Leading the CRM and Marketing Engineering function to deliver reliable, efficient and high-quality CRM and marketing platforms. Leading the CRM Engineering team to deliver the priorities defined by the Head of Product Portfolio and the CRM Product Manager. Ensuring the team meets organisational needs by driving fast, high quality development, maintaining reliable environments, and supporting DevOps practices. Ensuring CRM and Marketing platforms deliver an excellent user experience while maintaining data integrity. These platforms include: + Migrating from Siebel to Salesforce (go-live May 2026). + Marketing platforms currently include, but are not limited to: Adobe Campaign and Taxi for Email). Collaborating with the Head of Product Portfolio and the CRM and Marketing teams to deliver their priorities while ensuring strong governance, platform reliability, efficient delivery, and alignment with Engineering and Data strategies. Leading the team in transitioning from the legacy Siebel monolith to Salesforce and the future marketing platform, coaching them, maintaining morale, and developing the skills needed to ensure effective adoption of the new platforms. Collaborating with implementation partners to ensure the new platforms meet Cancer Research UK's needs, involve the team throughout delivery, and ensure effective knowledge transfer to avoid long term dependency. Defining and delivering CRM and Marketing aspects of the Engineering Strategy. This will involve: + Optimising delivery by improving throughput and quality, embedding DevOps tools and practices, and applying Agile methods. Continuously improving CRM and Marketing platform availability, stability, and resilience by reducing technical debt, strengthening support processes, addressing recurring pain points, and ensuring the customer voice informs team priorities.Line Management: Line-managing and leading the CRM Engineering team (c.5 direct and c.3 indirect reports across Development, Environments and Support). Coaching the team to build the skills and capabilities needed for their career growth and transition from Siebel to Salesforce. Creating an inclusive and high-performing team culture that recognises success and retains talent within the team and wider function. Setting clear objectives and KPIs for the team, ensuring to recognise success and address under-performance. Experienced engineering leader who has developed, managed, and motivated technical development and support teams in large, complex organisations. Significant experience transforming, modernising, and integrating CRM platforms in hybrid on premise and cloud/SaaS environments (ideally Siebel to Salesforce). Has a successful track record of managing and transforming the development and operation of enterprise-grade platforms. Knowledge of engineering best practices, architecture, and DevOps culture, tools and processes, and their application to CRM platform engineering. Expert knowledge of engineering best practices with experience applying different development methodologies (such as Waterfall, Agile, Scrum, and Kanban, etc.). Proven experience delivering robust incident management, disaster recovery, and high availability platforms. Strong people management and coaching skills with experience driving change and leading and motivating teams in navigating ambiguity and responding to evolving business needs. Has successfully built credible and collaborative technical and non-technical stakeholder relationships with the ability to explain complex technical issues, balance competing priorities, and influence technical decisions (including Marketing teams and senior leadership). Has some knowledge and experience of Marketing technologies and Adobe.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our . Additional Information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .Our vision is to create a charity where everyone feels like they belong,
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Feb 27, 2026
Contractor
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Salesforce Lead Developer Here at Cognizant, we work with clients across the UK to help modernise their businesses. Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers. We are currently recruiting a Salesforce Lead Developer to join our team. In this hands on role, you will provide day to day technical leadership within a scrum team delivering enhancements to a Salesforce org used by both internal and external users. This role combines senior level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example: designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with Salesforce best practices. This is not a pure management role - the Technical Lead is expected to be actively coding, reviewing work, shaping technical decisions, and driving continuous improvement across the team. This role is based in London and requires travel to the client's office 2 times/ week. Key responsibilities Serve as the technical lead within a scrum team, overseeing Salesforce configuration, custom development, and hands on coding across Apex, Lightning Web Components, and integrations. Lead solution design for stories and epics, ensuring scalable, secure, and compliant designs, while conducting Proofs of Concept to validate approaches and reduce delivery risks. Own and maintain code quality across the team by enforcing Salesforce best practices, conducting structured peer reviews, and ensuring robust testing and documentation. Support DevOps activities, including deployments using tools like Copado and codescan.io, and participate in release readiness, governance forums, and management of data model changes. Actively engage in agile ceremonies, providing constructive input during planning, challenging estimates, and ensuring that all work items meet the Definition of Ready and Done. Maintain transparency of technical risks and impediments, and drive continuous improvement actions identified in retrospectives. What will make you successful You will need to hold the following certifications: Salesforce Administrator, Platform App Builder, Platform Developer I, Platform Developer II. Salesforce technical leadership capability in enterprise environments. Extensive hands on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data model design. Understanding of Salesforce architecture, Service Cloud, Experience Cloud, Salesforce Classic (where applicable), Agentforce Public Services (and Omnistudio). Good knowledge of DevOps processes and CI/CD in Salesforce environments. Documentation skills, able to communicate designs to both technical and non-technical audiences. Ability to collaborate effectively with Product Owners, testers, architects, and governance stakeholders. Secure by design mindset, with consideration of data protection and regulatory controls.
Feb 26, 2026
Full time
Salesforce Lead Developer Here at Cognizant, we work with clients across the UK to help modernise their businesses. Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers. We are currently recruiting a Salesforce Lead Developer to join our team. In this hands on role, you will provide day to day technical leadership within a scrum team delivering enhancements to a Salesforce org used by both internal and external users. This role combines senior level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example: designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with Salesforce best practices. This is not a pure management role - the Technical Lead is expected to be actively coding, reviewing work, shaping technical decisions, and driving continuous improvement across the team. This role is based in London and requires travel to the client's office 2 times/ week. Key responsibilities Serve as the technical lead within a scrum team, overseeing Salesforce configuration, custom development, and hands on coding across Apex, Lightning Web Components, and integrations. Lead solution design for stories and epics, ensuring scalable, secure, and compliant designs, while conducting Proofs of Concept to validate approaches and reduce delivery risks. Own and maintain code quality across the team by enforcing Salesforce best practices, conducting structured peer reviews, and ensuring robust testing and documentation. Support DevOps activities, including deployments using tools like Copado and codescan.io, and participate in release readiness, governance forums, and management of data model changes. Actively engage in agile ceremonies, providing constructive input during planning, challenging estimates, and ensuring that all work items meet the Definition of Ready and Done. Maintain transparency of technical risks and impediments, and drive continuous improvement actions identified in retrospectives. What will make you successful You will need to hold the following certifications: Salesforce Administrator, Platform App Builder, Platform Developer I, Platform Developer II. Salesforce technical leadership capability in enterprise environments. Extensive hands on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data model design. Understanding of Salesforce architecture, Service Cloud, Experience Cloud, Salesforce Classic (where applicable), Agentforce Public Services (and Omnistudio). Good knowledge of DevOps processes and CI/CD in Salesforce environments. Documentation skills, able to communicate designs to both technical and non-technical audiences. Ability to collaborate effectively with Product Owners, testers, architects, and governance stakeholders. Secure by design mindset, with consideration of data protection and regulatory controls.
Strategic Partner Program Lead At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the tool for building, sharing, and running apps-trusted by startups and Fortune 100s alike. We're growing fast and just getting started. Come join us for a whale of a ride! Docker has an established and growing Partner Program. As our ecosystem expands across Channel, GSIs, Hyperscalers, and Technology Alliances, we are hiring a Strategic Partner Program Lead to lead the next phase of maturity, scale, and operational excellence. This role is responsible for defining and operationalizing Docker's Ideal Partner Journey (IPJ) and ensuring seamless integration with our customer journey, revenue systems, and go-to-market engine. This leader will bring structure, systems alignment, performance rigor, and measurable partner-driven growth to an already active and expanding ecosystem. Responsibilities 1. Define, Manage & Optimize the Ideal Partner Journey (IPJ) Formalize and continuously improve Docker's Ideal Partner Journey across: Partner recruitment Onboarding & enablement Lead management & deal registration Co selling & GTM execution Tier progression & performance management Long term scale Ensure alignment between the Partner Journey and Customer Journey - eliminating friction or disruption between the two. Identify bottlenecks across: Systems Organizational structure Tooling, processes, and policies 2. Align Partnerships Strategy with RevOps & Systems Serve as the strategic bridge between Partnerships, Sales, and RevOps. Translate business objectives into system requirements and phased operational plans. Assess and optimize existing tooling (including Allbound and Channel Scalar): Activate unused modules Evaluate subscription expansions Improve integrations across Salesforce and the broader GTM stack Guide Sales Ops on technical evaluations where necessary. Ensure scalable automation of IPJ and related frameworks (including Mariner). 3. Improve Partner Driven Revenue Performance Drive measurable improvements across: Partner led Lead Opportunity conversion rates Average partner led deal size Deal registration volume Deal registration close rate Define: Clear KPIs and MBOs for partner success Internal performance management processes Tiering structure (A/B/C or equivalent) Regional partner coverage and density strategy Ownership model (e.g., PSMs, regional leads, strategic accounts) 4. Expand Scope Across Ecosystem Types While Channel is the first priority, the ultimate scope includes: GSIs RSIs Hyperscalers Technology Alliances This role will ensure structural consistency while allowing for ecosystem specific adaptations. 5. Maintain a Living Market & Competitive View Maintain a dynamic SWOT analysis of Docker's Partnerships & Alliances strategy. Continuously evaluate ecosystem positioning and opportunities for leverage. Ensure the program supports broader company initiatives (including AI Governance launch readiness). How You'll Work This role follows a disciplined methodology: Define desired business outcomes. Map the current partner journey. Identify operational and systems gaps. Build the foundational "skeleton" first. Layer in technical systems and automation. Execute each stage before moving to the next. You will operate both strategically and operationally - setting direction while ensuring execution. Qualifications 10+ years in Partner Programs, Channel Strategy, Alliances, or RevOps adjacent roles Experience scaling an existing partner program to the next maturity stage Strong PRM expertise (Allbound, Channel Scalar, or similar platforms) Deep understanding of Salesforce & GTM systems architecture Proven ability to improve partner sourced revenue metrics Experience across Channel and strategic alliances (GSIs, Hyperscalers, Tech Alliances) and strong cross functional leadership and influence skills Why This Role Matters Docker's ecosystem is growing in complexity and strategic importance. This leader will bring the structure, discipline, and systems alignment necessary to scale our Partner Program into a predictable and high performing revenue engine. What to Expect First 30 Days Learn, Assess, Align You'll immerse yourself in Docker's business, products, and global partner ecosystem. You will: Assess the current Partner Program structure, systems, and revenue performance. Map the Ideal Partner Journey (IPJ) and identify gaps in tooling, governance, and alignment. Build strong cross functional relationships across Sales, RevOps, Product, and Marketing. Define priority areas for operational improvement and revenue acceleration. By the end of month one, you'll have a clear view of what's working, what's not, and where to focus first. First 90 Days Build Structure & Activate You'll move from assessment to execution. You will: Formalize and refine Docker's Ideal Partner Journey. Align PRM, Salesforce, Crossbeam workflows to support scalable partner engagement. Define clear KPIs, tiering structure, and performance standards. Improve deal registration and co sell governance. Begin driving measurable improvements in partner sourced pipeline. Define strategy and program on partner enablement leveraging MindTickle. By day 90, you'll have established the framework and operating rhythm needed to scale. On Year Outlook Scale & Deliver Measurable Impact You'll transform the Partner Program into a predictable, performance driven revenue engine. You will: Increase partner sourced and influenced revenue contribution. Improve conversion rates, deal size, and program adoption. Expand structural consistency across Channel, GSIs, Hyperscalers, and Technology Alliances. Institutionalize automation, reporting, and governance across the ecosystem. Establish Docker's Partner Program as a competitive advantage in the market. By the end of year one, success means measurable revenue impact, operational clarity, and a scalable partner framework aligned to Docker's global growth strategy. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.
Feb 25, 2026
Full time
Strategic Partner Program Lead At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the tool for building, sharing, and running apps-trusted by startups and Fortune 100s alike. We're growing fast and just getting started. Come join us for a whale of a ride! Docker has an established and growing Partner Program. As our ecosystem expands across Channel, GSIs, Hyperscalers, and Technology Alliances, we are hiring a Strategic Partner Program Lead to lead the next phase of maturity, scale, and operational excellence. This role is responsible for defining and operationalizing Docker's Ideal Partner Journey (IPJ) and ensuring seamless integration with our customer journey, revenue systems, and go-to-market engine. This leader will bring structure, systems alignment, performance rigor, and measurable partner-driven growth to an already active and expanding ecosystem. Responsibilities 1. Define, Manage & Optimize the Ideal Partner Journey (IPJ) Formalize and continuously improve Docker's Ideal Partner Journey across: Partner recruitment Onboarding & enablement Lead management & deal registration Co selling & GTM execution Tier progression & performance management Long term scale Ensure alignment between the Partner Journey and Customer Journey - eliminating friction or disruption between the two. Identify bottlenecks across: Systems Organizational structure Tooling, processes, and policies 2. Align Partnerships Strategy with RevOps & Systems Serve as the strategic bridge between Partnerships, Sales, and RevOps. Translate business objectives into system requirements and phased operational plans. Assess and optimize existing tooling (including Allbound and Channel Scalar): Activate unused modules Evaluate subscription expansions Improve integrations across Salesforce and the broader GTM stack Guide Sales Ops on technical evaluations where necessary. Ensure scalable automation of IPJ and related frameworks (including Mariner). 3. Improve Partner Driven Revenue Performance Drive measurable improvements across: Partner led Lead Opportunity conversion rates Average partner led deal size Deal registration volume Deal registration close rate Define: Clear KPIs and MBOs for partner success Internal performance management processes Tiering structure (A/B/C or equivalent) Regional partner coverage and density strategy Ownership model (e.g., PSMs, regional leads, strategic accounts) 4. Expand Scope Across Ecosystem Types While Channel is the first priority, the ultimate scope includes: GSIs RSIs Hyperscalers Technology Alliances This role will ensure structural consistency while allowing for ecosystem specific adaptations. 5. Maintain a Living Market & Competitive View Maintain a dynamic SWOT analysis of Docker's Partnerships & Alliances strategy. Continuously evaluate ecosystem positioning and opportunities for leverage. Ensure the program supports broader company initiatives (including AI Governance launch readiness). How You'll Work This role follows a disciplined methodology: Define desired business outcomes. Map the current partner journey. Identify operational and systems gaps. Build the foundational "skeleton" first. Layer in technical systems and automation. Execute each stage before moving to the next. You will operate both strategically and operationally - setting direction while ensuring execution. Qualifications 10+ years in Partner Programs, Channel Strategy, Alliances, or RevOps adjacent roles Experience scaling an existing partner program to the next maturity stage Strong PRM expertise (Allbound, Channel Scalar, or similar platforms) Deep understanding of Salesforce & GTM systems architecture Proven ability to improve partner sourced revenue metrics Experience across Channel and strategic alliances (GSIs, Hyperscalers, Tech Alliances) and strong cross functional leadership and influence skills Why This Role Matters Docker's ecosystem is growing in complexity and strategic importance. This leader will bring the structure, discipline, and systems alignment necessary to scale our Partner Program into a predictable and high performing revenue engine. What to Expect First 30 Days Learn, Assess, Align You'll immerse yourself in Docker's business, products, and global partner ecosystem. You will: Assess the current Partner Program structure, systems, and revenue performance. Map the Ideal Partner Journey (IPJ) and identify gaps in tooling, governance, and alignment. Build strong cross functional relationships across Sales, RevOps, Product, and Marketing. Define priority areas for operational improvement and revenue acceleration. By the end of month one, you'll have a clear view of what's working, what's not, and where to focus first. First 90 Days Build Structure & Activate You'll move from assessment to execution. You will: Formalize and refine Docker's Ideal Partner Journey. Align PRM, Salesforce, Crossbeam workflows to support scalable partner engagement. Define clear KPIs, tiering structure, and performance standards. Improve deal registration and co sell governance. Begin driving measurable improvements in partner sourced pipeline. Define strategy and program on partner enablement leveraging MindTickle. By day 90, you'll have established the framework and operating rhythm needed to scale. On Year Outlook Scale & Deliver Measurable Impact You'll transform the Partner Program into a predictable, performance driven revenue engine. You will: Increase partner sourced and influenced revenue contribution. Improve conversion rates, deal size, and program adoption. Expand structural consistency across Channel, GSIs, Hyperscalers, and Technology Alliances. Institutionalize automation, reporting, and governance across the ecosystem. Establish Docker's Partner Program as a competitive advantage in the market. By the end of year one, success means measurable revenue impact, operational clarity, and a scalable partner framework aligned to Docker's global growth strategy. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024. Please see the independent bias audit report covering our use of Covey. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.
Managing Consultant - Public Services - Architecture We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Public Services community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping UK Public Servicesand tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges Proven record of contributing to business development and sales e.g. proposal developmentand client engagement Strong understanding of Architecture within the Public Services sector Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration) Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value An established network of senior stakeholders within the Public Services sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Feb 21, 2026
Full time
Managing Consultant - Public Services - Architecture We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Public Services community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping UK Public Servicesand tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges Proven record of contributing to business development and sales e.g. proposal developmentand client engagement Strong understanding of Architecture within the Public Services sector Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration) Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value An established network of senior stakeholders within the Public Services sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
