Commerce Advisory Manager Location: London Career Level: Manager About Accenture Song Accenture Song accelerates growth for the world's leading organisations by combining creativity, strategy, technology, and data to reinvent customer experiences. We work across marketing, sales, commerce and service to help clients unlock new value and stay relevant in a rapidly changing, AI enabled world. Learn more: The Opportunity Commerce Advisory Manager We are growing our Commerce Advisory team within Accenture Song's Sales & Commerce practice, helping organisations redefine how they sell, serve, and grow across physical, digital, and AI enabled channels. As commerce becomes more complex-spanning D2C, B2B, marketplaces, ecosystems, and agentic experiences-our clients rely on us to set the strategic direction, define future state operating models, and deliver transformation roadmaps that drive measurable commercial impact. This role is consulting first. We are looking for candidates with strong strategy, advisory, and problem solving backgrounds, rather than purely technical, business analysis, or platform delivery profiles. You will work closely with senior client stakeholders across Consumer Goods, Retail, and Communications, Media & Technology, shaping how brands engage customers and scale commerce in an increasingly data and AI driven landscape. What You Will Do As a Commerce Advisory Manager, you will: Lead client engagements defining next generation commerce strategies across D2C, B2B, marketplaces, and emerging digital business models. Advise senior leaders on how to drive commercial growth, differentiation, and efficiency through innovative commerce operating models and capabilities. Assess current state commerce maturity and design target state visions, capability frameworks, and transformation roadmaps. Work across multi disciplinary teams-including strategy, design, data, marketing, and engineering-to deliver integrated, commercially grounded recommendations. Translate emerging trends such as agentic AI, composable commerce, omnichannel orchestration, and digital shelf acceleration into clear, actionable strategies. Contribute to practice growth through thought leadership, business development, and capability building, supporting bids and proposals from opportunity shaping through to delivery. Why Join Accenture Song? Work with senior leaders at some of the world's most recognised brands. Shape the future of commerce as part of a team known for cutting edge strategy and transformation work. Be part of Accenture Song's continued growth in the UK and globally. Access unparalleled opportunities to learn, innovate, and accelerate your consulting career within a collaborative, high impact environment. What We're Looking For Consulting First Experience (Essential) Background in management consulting, digital strategy, or commercial transformation. Proven experience structuring and leading advisory workstreams. Confidence engaging senior client stakeholders with clarity, credibility, and impact. Commerce Strategy Expertise Strong understanding of commerce operating models, customer journeys, omnichannel strategy, and business architecture. Ability to translate commercial challenges into structured insights and recommendations. Tech Enabled Commerce Understanding (Non Technical) Awareness of commerce platforms and ecosystems (e.g. Salesforce Commerce Cloud, SAP, Adobe, composable architectures) as strategic enablers, not as hands on delivery tools. Ability to collaborate effectively with technical teams without being a technologist. Leadership & Collaboration Experience leading cross functional teams and guiding clients through ambiguity and change. Strong communication skills, with the ability to distil complexity into compelling narratives. Comfortable working in global, multi disciplinary environments. Passion for the Future of Commerce Genuine interest in trends such as agentic AI, ecosystem orchestration, digital marketplaces, social commerce, and data driven personalisation.
Feb 28, 2026
Full time
Commerce Advisory Manager Location: London Career Level: Manager About Accenture Song Accenture Song accelerates growth for the world's leading organisations by combining creativity, strategy, technology, and data to reinvent customer experiences. We work across marketing, sales, commerce and service to help clients unlock new value and stay relevant in a rapidly changing, AI enabled world. Learn more: The Opportunity Commerce Advisory Manager We are growing our Commerce Advisory team within Accenture Song's Sales & Commerce practice, helping organisations redefine how they sell, serve, and grow across physical, digital, and AI enabled channels. As commerce becomes more complex-spanning D2C, B2B, marketplaces, ecosystems, and agentic experiences-our clients rely on us to set the strategic direction, define future state operating models, and deliver transformation roadmaps that drive measurable commercial impact. This role is consulting first. We are looking for candidates with strong strategy, advisory, and problem solving backgrounds, rather than purely technical, business analysis, or platform delivery profiles. You will work closely with senior client stakeholders across Consumer Goods, Retail, and Communications, Media & Technology, shaping how brands engage customers and scale commerce in an increasingly data and AI driven landscape. What You Will Do As a Commerce Advisory Manager, you will: Lead client engagements defining next generation commerce strategies across D2C, B2B, marketplaces, and emerging digital business models. Advise senior leaders on how to drive commercial growth, differentiation, and efficiency through innovative commerce operating models and capabilities. Assess current state commerce maturity and design target state visions, capability frameworks, and transformation roadmaps. Work across multi disciplinary teams-including strategy, design, data, marketing, and engineering-to deliver integrated, commercially grounded recommendations. Translate emerging trends such as agentic AI, composable commerce, omnichannel orchestration, and digital shelf acceleration into clear, actionable strategies. Contribute to practice growth through thought leadership, business development, and capability building, supporting bids and proposals from opportunity shaping through to delivery. Why Join Accenture Song? Work with senior leaders at some of the world's most recognised brands. Shape the future of commerce as part of a team known for cutting edge strategy and transformation work. Be part of Accenture Song's continued growth in the UK and globally. Access unparalleled opportunities to learn, innovate, and accelerate your consulting career within a collaborative, high impact environment. What We're Looking For Consulting First Experience (Essential) Background in management consulting, digital strategy, or commercial transformation. Proven experience structuring and leading advisory workstreams. Confidence engaging senior client stakeholders with clarity, credibility, and impact. Commerce Strategy Expertise Strong understanding of commerce operating models, customer journeys, omnichannel strategy, and business architecture. Ability to translate commercial challenges into structured insights and recommendations. Tech Enabled Commerce Understanding (Non Technical) Awareness of commerce platforms and ecosystems (e.g. Salesforce Commerce Cloud, SAP, Adobe, composable architectures) as strategic enablers, not as hands on delivery tools. Ability to collaborate effectively with technical teams without being a technologist. Leadership & Collaboration Experience leading cross functional teams and guiding clients through ambiguity and change. Strong communication skills, with the ability to distil complexity into compelling narratives. Comfortable working in global, multi disciplinary environments. Passion for the Future of Commerce Genuine interest in trends such as agentic AI, ecosystem orchestration, digital marketplaces, social commerce, and data driven personalisation.
You will need to login before you can apply for a job. Customer Success Manager, Commerce Cloud / E-Commerce Space Sector: Customer Services, Sales and Business Development, Technology - Role: Manager - Contract Type: Permanent - Hours: Full Time. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise level customers. Note This role is office flexible, and the expectation is to be in office 3 days per week. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace ." - Catherine Nichols VP Office of Accessibility, Salesforce. We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt in to the scheme using this accommodation form. Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak's Career Hive for free resources, including one to one personalised career coaching. Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visit our webpage. Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products Awards and Achievements The Valuable 500: In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILO Global Business and Disability Network: Salesforce is a member of the ILO Global Business and Disability Network Disability Equality Index Award UK 2024: The Disability:IN DEI index documents the growing importance of disability data In 2024, Salesforce achieved the top score of 100 Member of Business Disability Forum: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion. Create a job alert and receive personalised job recommendations straight to your inbox.
Feb 28, 2026
Full time
You will need to login before you can apply for a job. Customer Success Manager, Commerce Cloud / E-Commerce Space Sector: Customer Services, Sales and Business Development, Technology - Role: Manager - Contract Type: Permanent - Hours: Full Time. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise level customers. Note This role is office flexible, and the expectation is to be in office 3 days per week. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace ." - Catherine Nichols VP Office of Accessibility, Salesforce. We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt in to the scheme using this accommodation form. Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak's Career Hive for free resources, including one to one personalised career coaching. Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visit our webpage. Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products Awards and Achievements The Valuable 500: In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILO Global Business and Disability Network: Salesforce is a member of the ILO Global Business and Disability Network Disability Equality Index Award UK 2024: The Disability:IN DEI index documents the growing importance of disability data In 2024, Salesforce achieved the top score of 100 Member of Business Disability Forum: Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion. Create a job alert and receive personalised job recommendations straight to your inbox.
Digital Adoption Specialist Salary: Up to 30,000 depending on experience plus Veolia benefits Location: Cannock, Staffordshire- Hybrid working Hours: 40 hours per week Our company is powered by people and by software. It is crucial to our organisation that employees and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. As a Digital Adoption Specialist you will help to design and implement the company's digital adoption initiatives, to ensure that our organisation is getting the most out of our digital assets. You will also be responsible for helping the business as a whole strategically drive adoption and engagement with our enterprise software. You will work closely with stakeholders throughout the organisation, including operations and L&D, to develop and execute a holistic strategy based on value and impact with a strong focus on User Experience. Benefits you will receive within this role are Eligible for Annual Performance Bonus The option to join the Veolia Pension Scheme Access to Veolia Rewards, benefits and discounts Free eye testing and money towards glasses if required for work purposes 25 days annual leave + statutory bank holidays Free access to our very own onsite gym Free car parking Subsidised daily allowance for food in our Bistro Responsibilities Manage the implementation of Whatfix's digital adoption platform across the company's digital assets Build business apps using Google AppSheet, be a super user and help citizen developers with their apps Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training Drive agile development processes to deliver new features and functionality to ensure best in class digital user experience Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business Apply presentation skills to demonstrate the messaging, specifications and desired benefits Seek feedback and obtain consensus across stakeholders from project initiation through final approval Influence and deliver in an environment with multiple stakeholders, competing priorities and timeline Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time Collaborate with Whatfix CSM and Sales contacts in order to get the most out of the Whatfix tool and ensure that expansion of Digital Adoption Platform is not hindered by technical or licensing limitations The experience you will need Essential: Experience working in a deadline-driven environment, where attention to detail, and the ability to multitask/prioritise a workload of competing priorities Ability to independently manage several projects simultaneously and operate under tight deadlines A natural excitement and ability to learn technologies and explain technical issues to a variety of audiences, including enterprise architects, developers and management Strong organisational skills with a high attention to detail Strong analytical and problem-solving skills Desirable: Background in organisational change management or learning & development Whatfix experience Proficiency in Microsoft Word, Excel and PowerPoint HTML, CSS, and/or JavaScript experience Implementation or professional services experience at a SaaS company UX background Familiarity with Workday, Salesforce, SuccessFactors, Dynamics, other enterprise software What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 28, 2026
Full time
Digital Adoption Specialist Salary: Up to 30,000 depending on experience plus Veolia benefits Location: Cannock, Staffordshire- Hybrid working Hours: 40 hours per week Our company is powered by people and by software. It is crucial to our organisation that employees and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. As a Digital Adoption Specialist you will help to design and implement the company's digital adoption initiatives, to ensure that our organisation is getting the most out of our digital assets. You will also be responsible for helping the business as a whole strategically drive adoption and engagement with our enterprise software. You will work closely with stakeholders throughout the organisation, including operations and L&D, to develop and execute a holistic strategy based on value and impact with a strong focus on User Experience. Benefits you will receive within this role are Eligible for Annual Performance Bonus The option to join the Veolia Pension Scheme Access to Veolia Rewards, benefits and discounts Free eye testing and money towards glasses if required for work purposes 25 days annual leave + statutory bank holidays Free access to our very own onsite gym Free car parking Subsidised daily allowance for food in our Bistro Responsibilities Manage the implementation of Whatfix's digital adoption platform across the company's digital assets Build business apps using Google AppSheet, be a super user and help citizen developers with their apps Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training Drive agile development processes to deliver new features and functionality to ensure best in class digital user experience Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business Apply presentation skills to demonstrate the messaging, specifications and desired benefits Seek feedback and obtain consensus across stakeholders from project initiation through final approval Influence and deliver in an environment with multiple stakeholders, competing priorities and timeline Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time Collaborate with Whatfix CSM and Sales contacts in order to get the most out of the Whatfix tool and ensure that expansion of Digital Adoption Platform is not hindered by technical or licensing limitations The experience you will need Essential: Experience working in a deadline-driven environment, where attention to detail, and the ability to multitask/prioritise a workload of competing priorities Ability to independently manage several projects simultaneously and operate under tight deadlines A natural excitement and ability to learn technologies and explain technical issues to a variety of audiences, including enterprise architects, developers and management Strong organisational skills with a high attention to detail Strong analytical and problem-solving skills Desirable: Background in organisational change management or learning & development Whatfix experience Proficiency in Microsoft Word, Excel and PowerPoint HTML, CSS, and/or JavaScript experience Implementation or professional services experience at a SaaS company UX background Familiarity with Workday, Salesforce, SuccessFactors, Dynamics, other enterprise software What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Feb 28, 2026
Full time
Head of Operational Support (SMB) - 12-Month FTC Job ID: R20979 Commercial Manchester - Main Office Permanent Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. Our Finance & Strategy and Revenue Operations teams act as the analytical and operational backbone of Deliveroo, ensuring our commercial teams have the tools and insights needed to win. We're looking for a Head of Operational Support to join our team in Manchester on a 12-month fixed-term contract. Reporting to the SMB Commercial Director, you will lead a cross functional team of Operational Support Leads, acting as the architect for our contact centre performance across Sales, Account Management, and Customer Success. What You'll Be Doing You will bridge the gap between high level strategy and daily execution, ensuring our inside sales and account management teams are equipped to succeed at scale. Operating Vision: Define and scope the strategic vision for our SMB Contact Centres. You will own the delivery of strategic projects designed to move the needle on commercial performance. Enabling Capability: Build the "infrastructure for success." You will oversee Workforce Management (WFM), Performance Analytics, Quality Assurance (QA), and agent onboarding/training. Tech Stack Deployment: Partner with Revenue Operations and Sales Technology teams to deploy and optimise tools including Salesforce, telephony systems, and sales engagement platforms. Go To Market (GTM) Excellence: Develop the processes required to embed people, data, and technology changes across the organisation, ensuring new initiatives are adopted seamlessly. Performance Analysis: Conduct in depth data analysis to identify long term trends and gaps. You won't just report on performance; you will create strategies for course correction. Stakeholder Diplomacy: Act as the "voice" of Revenue Operations to Commercial Leaders and vice versa, ensuring alignment between central strategy and local execution. What You'll Need to Thrive We are looking for a structured operator who understands the motivational and operational levers of a modern contact centre: Experience: Proven track record in consultancy, strategy, or operational roles, ideally within a high volume contact centre environment. Tech Proficiency: Detailed understanding of the sales tech stack, specifically Salesforce and sales engagement platforms (e.g., Salesloft, Outreach, or HVS). Optimization Mindset: A sharp eye for process redesign and technology utilisation to drive efficiency and "ways of working" improvements. Leadership: Experience leading or supporting Quality Assurance teams, including call management frameworks and reporting. Communication: Exceptional verbal and written skills, with the ability to influence executive level leadership and craft clear memos from ambiguous problems. Availability: This is a 12-month Fixed Term Contract. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive Large Scale Change: Own the operational roadmap for thousands of partners across the UK, Ireland, and Europe. High Growth Impact: Work in a fast paced environment where operational improvements lead to immediate commercial wins. Strategic Leadership: Act as a key advisor to the SMB leadership team, shaping the future of our contact centre operations. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation and transparency: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our UK workforce identifies as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to well being apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data - and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we're shaping the future of data engineering with Maia - our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join , where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. Matillion is scaling rapidly, and we are looking for a Senior Solution Architect to join during this period of exciting expansion. This is a high-impact role centered on securing the technical win and maximizing value for our prospective enterprise customers. We are looking for a consultative technical expert who can own the pre sales lifecycle-from qualifying complex use cases and managing high stakes software trials to demonstrating exactly how Matillion's platform solves mission critical data challenges. You won't just be "demoing" software; you'll be driving measurable business value and fostering the long term relationships that underpin our growth. Sales & Validation Cycle Diagnose & Map: Identify technical and business pain points, confirm root causes, and map the desired future state to specific success metrics and business outcomes. Tailored Proofs: Build and deliver customized demos and lead workshops, trials, or POCs that validate the solution's fit while positioning competitive advantages. Technical Alignment: Support digital sales rooms and credit sizing estimates, ensuring technical teams and sales strategies are perfectly aligned. Post Sales Onboarding & Growth Adoption & Value: Cultivate "trusted advisor" relationships to set up infrastructure, monitor adoption dashboards, and ensure customers rapidly achieve their first "win." Engagement & Cadence: Actively lead business reviews and customer cadences to ensure platform adoption remains high and technical issues are resolved proactively. Strategic Expansion: Identify opportunities for upselling and expansion by moving the customer into new workloads and groups, ensuring they realize maximum ROI Strategy, Product, & Brand Technical Evangelism: Represent the brand as an expert at industry events and create technical content or case studies that showcase real world problem solving. Product Feedback Loop: Collect customer insights and relay them to Product and Engineering teams to drive continuous improvement and market alignment. Market Intelligence: Stay ahead of industry trends in cloud computing and data transformation, sharing that knowledge internally and with customers to maintain a competitive edge. Must haves: 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections. Experience using and preferably selling AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n) Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks. In depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Hands on experience with technical problem solving and integration technologies (APIs, Linux, SQL). Excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders. Good to haves: Knowledge of with Matillion's Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions Experience with value based sales motion, especially through MEDDPPICC and Command of the Message Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza) Familiarity with version control tools such as Git, and experience with Python Degree in Computer Science or related field (or equivalent practical experience) Experience using Salesforce At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role's estimated annual salaried pay range for this position is £71,680 - £107,520. Because this role is eligible for variable pay in the form of sales commissions, your total annual on target annual earnings will be between £102,400 - £153,600. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process. At Matillion, we're here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren't for the faint hearted, and we don't shy away from them. But we don't do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work life balance, with benefits including: - Company Equity - 30 days holiday + bank holidays - 5 days paid volunteering leave - Health insurance - Life Insurance - Access to mental health support - Pension More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Feb 28, 2026
Full time
Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data - and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we're shaping the future of data engineering with Maia - our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join , where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. Matillion is scaling rapidly, and we are looking for a Senior Solution Architect to join during this period of exciting expansion. This is a high-impact role centered on securing the technical win and maximizing value for our prospective enterprise customers. We are looking for a consultative technical expert who can own the pre sales lifecycle-from qualifying complex use cases and managing high stakes software trials to demonstrating exactly how Matillion's platform solves mission critical data challenges. You won't just be "demoing" software; you'll be driving measurable business value and fostering the long term relationships that underpin our growth. Sales & Validation Cycle Diagnose & Map: Identify technical and business pain points, confirm root causes, and map the desired future state to specific success metrics and business outcomes. Tailored Proofs: Build and deliver customized demos and lead workshops, trials, or POCs that validate the solution's fit while positioning competitive advantages. Technical Alignment: Support digital sales rooms and credit sizing estimates, ensuring technical teams and sales strategies are perfectly aligned. Post Sales Onboarding & Growth Adoption & Value: Cultivate "trusted advisor" relationships to set up infrastructure, monitor adoption dashboards, and ensure customers rapidly achieve their first "win." Engagement & Cadence: Actively lead business reviews and customer cadences to ensure platform adoption remains high and technical issues are resolved proactively. Strategic Expansion: Identify opportunities for upselling and expansion by moving the customer into new workloads and groups, ensuring they realize maximum ROI Strategy, Product, & Brand Technical Evangelism: Represent the brand as an expert at industry events and create technical content or case studies that showcase real world problem solving. Product Feedback Loop: Collect customer insights and relay them to Product and Engineering teams to drive continuous improvement and market alignment. Market Intelligence: Stay ahead of industry trends in cloud computing and data transformation, sharing that knowledge internally and with customers to maintain a competitive edge. Must haves: 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections. Experience using and preferably selling AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n) Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks. In depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB). Hands on experience with technical problem solving and integration technologies (APIs, Linux, SQL). Excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders. Good to haves: Knowledge of with Matillion's Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions Experience with value based sales motion, especially through MEDDPPICC and Command of the Message Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza) Familiarity with version control tools such as Git, and experience with Python Degree in Computer Science or related field (or equivalent practical experience) Experience using Salesforce At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role's estimated annual salaried pay range for this position is £71,680 - £107,520. Because this role is eligible for variable pay in the form of sales commissions, your total annual on target annual earnings will be between £102,400 - £153,600. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process. At Matillion, we're here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren't for the faint hearted, and we don't shy away from them. But we don't do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work life balance, with benefits including: - Company Equity - 30 days holiday + bank holidays - 5 days paid volunteering leave - Health insurance - Life Insurance - Access to mental health support - Pension More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Managing Consultant - Architecture within Defence & Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Defence & Security community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Feb 28, 2026
Full time
Managing Consultant - Architecture within Defence & Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Defence & Security community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Defence & Security and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the defence sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long-term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Director of Demand Generation & Growth Location: London/Hybrid (2-3 days in office) Salary: £80,000 - £90,000 base + 20% bonus tied to pipeline metrics Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You You think like a commercial director about all growth levers while executing like a world-class demand leader. You see the gap between marketing activity and closed deals, and build the conversion infrastructure to close it. This isn't just demand generation - you're the architect of our revenue engine. If you have a solid background in demand gen and growth marketing with demonstrable experience of growing a marketing-sourced pipeline, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You will truly own the numbers. You'll drive marketing-sourced pipeline from current state to 40%+ contribution, as well as build the demand conversion engine that turns marketing activity into qualified sales opportunities. If pipeline doesn't hit target, you'll own both the problem and the solution. You'll be responsible for: Pipeline & Revenue Ownership • Own marketing-sourced pipeline targets across all BUs: set, track, report, and be accountable. • Maintain pipeline health reporting: velocity, stage conversion, coverage, and win rates. • Shift team focus from tasks to pipeline and revenue conversations. • Connect marketing activity to closed revenue using attribution models. • Report monthly to the CMO and quarterly to the board, translating data into clear narratives. Paid Media Strategy & Vendor Management • Lead strategic relationships with paid media agencies, negotiating rates, SLAs, and performance targets. • Set and optimise paid media strategy across PPC, paid social, programmatic, and Performance Max. • Manage and improve paid media budget performance while scaling proven channels. • Track and act on campaign-level ROAS, CPL, and CPA using live dashboards. SaaS, Hub & Subscription Growth • Lead demand gen for SaaS and subscription models: freemium-to-paid, land-and-expand, usage-based engagement. • Drive growth for Bond Solon hub (membership-led) and Astutis Connect subscription models. • Design and execute acquisition, activation, and expansion playbooks for recurring revenue. • Collaborate on ABM programmes and enterprise campaign playbooks. Marketing Technology & Operations Strategy • Own the strategic roadmap for marketing tech stack evolution (Umbraco, Salesforce, Marketo). • Partner with Tech to leverage new capabilities and implement automation (AI SDRs, intent-based prospecting, nurture sequencing). • Ensure lead scoring, smart lists, and campaign automation are effective and improving. Team Leadership & Development • Line manage Head of Demand Generation and team. • Build commercial acumen and a testing culture across the team. • Present confidently to senior stakeholders and board; act as senior demand gen voice alongside CMO. What s the Best Thing About This Role You ll have full ownership of one of the company s most critical growth levers. This role gives you the autonomy to design and optimise the revenue engine, directly impact marketing-sourced pipeline, and see your decisions translate into measurable commercial results. You ll work across multiple business units, shaping strategy and execution at scale. What s the Most Challenging Thing About This Role You are fully accountable for hitting pipeline targets in a complex, multi-BU environment. Success depends on aligning diverse teams, driving operational rigor, and balancing strategic planning with hands-on execution. The role demands influence, resilience, and a relentless focus on measurable growth outcomes. To be successful in this role, you must have/ be: Essentials • Proven track record building and scaling marketing-sourced pipeline in a multi-brand or multi-BU B2B environment with clear, attributable revenue numbers • Deep expertise in paid media strategy (PPC, paid social, Performance Max) including direct agency/vendor management with commercial negotiation on rates, SLAs, and performance • Hands-on experience with SaaS, subscription, or membership-based growth models specifically funnel mechanics for freemium-to-paid, land-and-expand, and recurring revenue • Strong commercial acumen: can read a P&L, set pipeline targets that connect to revenue goals, and have a credible conversation with a CFO or commercial director • Confident and compelling presenter at board and senior leadership level - can translate complex pipeline data into clear narratives that drive decisions • Experience owning and evolving a marketing tech stack (CRM, marketing automation, analytics platforms) at a strategic level • Demonstrable experience with ABM strategy and execution in enterprise B2B contexts • Track record of building and leading high-performing demand gen teams - shifting culture from activity-based to outcome-based Desirables • Experience in professional services, compliance, training, or information services sectors • Familiarity with Salesforce, Marketo, and Umbraco specifically • Experience implementing AI-powered demand gen tools: AI SDRs, intent-based prospecting platforms, automated outbound sequencing, conversational marketing • Knowledge of Google AI Overview impact on organic traffic and strategies to adapt (relevant to Axco challenge) • Experience with eCommerce optimisation and abandoned basket recovery campaigns We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors. Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Feb 28, 2026
Full time
Director of Demand Generation & Growth Location: London/Hybrid (2-3 days in office) Salary: £80,000 - £90,000 base + 20% bonus tied to pipeline metrics Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You You think like a commercial director about all growth levers while executing like a world-class demand leader. You see the gap between marketing activity and closed deals, and build the conversion infrastructure to close it. This isn't just demand generation - you're the architect of our revenue engine. If you have a solid background in demand gen and growth marketing with demonstrable experience of growing a marketing-sourced pipeline, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You will truly own the numbers. You'll drive marketing-sourced pipeline from current state to 40%+ contribution, as well as build the demand conversion engine that turns marketing activity into qualified sales opportunities. If pipeline doesn't hit target, you'll own both the problem and the solution. You'll be responsible for: Pipeline & Revenue Ownership • Own marketing-sourced pipeline targets across all BUs: set, track, report, and be accountable. • Maintain pipeline health reporting: velocity, stage conversion, coverage, and win rates. • Shift team focus from tasks to pipeline and revenue conversations. • Connect marketing activity to closed revenue using attribution models. • Report monthly to the CMO and quarterly to the board, translating data into clear narratives. Paid Media Strategy & Vendor Management • Lead strategic relationships with paid media agencies, negotiating rates, SLAs, and performance targets. • Set and optimise paid media strategy across PPC, paid social, programmatic, and Performance Max. • Manage and improve paid media budget performance while scaling proven channels. • Track and act on campaign-level ROAS, CPL, and CPA using live dashboards. SaaS, Hub & Subscription Growth • Lead demand gen for SaaS and subscription models: freemium-to-paid, land-and-expand, usage-based engagement. • Drive growth for Bond Solon hub (membership-led) and Astutis Connect subscription models. • Design and execute acquisition, activation, and expansion playbooks for recurring revenue. • Collaborate on ABM programmes and enterprise campaign playbooks. Marketing Technology & Operations Strategy • Own the strategic roadmap for marketing tech stack evolution (Umbraco, Salesforce, Marketo). • Partner with Tech to leverage new capabilities and implement automation (AI SDRs, intent-based prospecting, nurture sequencing). • Ensure lead scoring, smart lists, and campaign automation are effective and improving. Team Leadership & Development • Line manage Head of Demand Generation and team. • Build commercial acumen and a testing culture across the team. • Present confidently to senior stakeholders and board; act as senior demand gen voice alongside CMO. What s the Best Thing About This Role You ll have full ownership of one of the company s most critical growth levers. This role gives you the autonomy to design and optimise the revenue engine, directly impact marketing-sourced pipeline, and see your decisions translate into measurable commercial results. You ll work across multiple business units, shaping strategy and execution at scale. What s the Most Challenging Thing About This Role You are fully accountable for hitting pipeline targets in a complex, multi-BU environment. Success depends on aligning diverse teams, driving operational rigor, and balancing strategic planning with hands-on execution. The role demands influence, resilience, and a relentless focus on measurable growth outcomes. To be successful in this role, you must have/ be: Essentials • Proven track record building and scaling marketing-sourced pipeline in a multi-brand or multi-BU B2B environment with clear, attributable revenue numbers • Deep expertise in paid media strategy (PPC, paid social, Performance Max) including direct agency/vendor management with commercial negotiation on rates, SLAs, and performance • Hands-on experience with SaaS, subscription, or membership-based growth models specifically funnel mechanics for freemium-to-paid, land-and-expand, and recurring revenue • Strong commercial acumen: can read a P&L, set pipeline targets that connect to revenue goals, and have a credible conversation with a CFO or commercial director • Confident and compelling presenter at board and senior leadership level - can translate complex pipeline data into clear narratives that drive decisions • Experience owning and evolving a marketing tech stack (CRM, marketing automation, analytics platforms) at a strategic level • Demonstrable experience with ABM strategy and execution in enterprise B2B contexts • Track record of building and leading high-performing demand gen teams - shifting culture from activity-based to outcome-based Desirables • Experience in professional services, compliance, training, or information services sectors • Familiarity with Salesforce, Marketo, and Umbraco specifically • Experience implementing AI-powered demand gen tools: AI SDRs, intent-based prospecting platforms, automated outbound sequencing, conversational marketing • Knowledge of Google AI Overview impact on organic traffic and strategies to adapt (relevant to Axco challenge) • Experience with eCommerce optimisation and abandoned basket recovery campaigns We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors. Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you'll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you'll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross border data transfer, residency, and localization consideration in a multi cloud environment. Prior experience in customer facing, sales adjacent, or deal support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Feb 27, 2026
Full time
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance. Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality. Who you'll work with You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. What you'll bring 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies. Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders. Even better Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001. Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross border data transfer, residency, and localization consideration in a multi cloud environment. Prior experience in customer facing, sales adjacent, or deal support contexts. Experience automating global security and compliance workflows. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self reflect to continuously self improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Lead Salesforce Administrator, Europe at Circle - United Kingdom Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology. What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for: You will play a critical role in driving the effectiveness of our Salesforce ecosystem across Sales Cloud, Service Cloud, and Experience Cloud in the Europe region. As a key member of the Revenue Operations team, you will partner closely with cross-functional stakeholders to deliver scalable solutions, streamline complex workflows, and ensure Salesforce is a high-performing, reliable foundation for our go-to-market teams. What you'll work on: Build, maintain, and optimize Salesforce Flows, validation rules, custom fields, and automation to support end-to-end revenue operations Translate business requirements into scalable technical solutions across Sales Cloud, Service Cloud, and custom objects Configure and manage Experience Cloud to support seamless Help Center experiences for both internal and external users Manage the end-to-end lifecycle of Salesforce enhancements, including intake, testing, communication, and deployment Collaborate with cross-functional teams on workflows supporting onboarding, sales processes, partner programs, and customer care Support and manage integrations with tools such as HubSpot, Gong, DocuSign, and others Contribute to the Salesforce roadmap by prioritizing requests, managing backlogs, and driving key projects in partnership with the Revenue Operations team Apply agile project management practices such as sprint planning, documentation, retrospectives, and status updates Manage declarative configurations and, where needed, grow into APEX, SOQL, or custom development to support complex solutions What you'll bring to Circle: Core Requirements 7+ years of hands on Salesforce administration experience, including Sales Cloud, Service Cloud, and Experience Cloud Proven ability to design and implement scalable Flows and automation in Salesforce Experience configuring Help Center or Experience Cloud sites and managing user permissions Deep understanding of CRM architecture, data models, and permissioning best practices Strong project management and communication skills to manage timelines, backlogs, and stakeholder needs Experience/familiarity with Slack, Apple MacOS and GSuite. Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts Preferred Requirements Additional certifications such as Platform App Builder, Advanced Admin, or Experience Cloud a plus Curiosity and technical proficiency, with interest or experience in APEX, SOQL, or Git-based version control Exposure to Lightning Web Components (LWC) in a business setting Background supporting go-to-market functions in a regulated or FinTech environment Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
Feb 27, 2026
Full time
Lead Salesforce Administrator, Europe at Circle - United Kingdom Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology. What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for: You will play a critical role in driving the effectiveness of our Salesforce ecosystem across Sales Cloud, Service Cloud, and Experience Cloud in the Europe region. As a key member of the Revenue Operations team, you will partner closely with cross-functional stakeholders to deliver scalable solutions, streamline complex workflows, and ensure Salesforce is a high-performing, reliable foundation for our go-to-market teams. What you'll work on: Build, maintain, and optimize Salesforce Flows, validation rules, custom fields, and automation to support end-to-end revenue operations Translate business requirements into scalable technical solutions across Sales Cloud, Service Cloud, and custom objects Configure and manage Experience Cloud to support seamless Help Center experiences for both internal and external users Manage the end-to-end lifecycle of Salesforce enhancements, including intake, testing, communication, and deployment Collaborate with cross-functional teams on workflows supporting onboarding, sales processes, partner programs, and customer care Support and manage integrations with tools such as HubSpot, Gong, DocuSign, and others Contribute to the Salesforce roadmap by prioritizing requests, managing backlogs, and driving key projects in partnership with the Revenue Operations team Apply agile project management practices such as sprint planning, documentation, retrospectives, and status updates Manage declarative configurations and, where needed, grow into APEX, SOQL, or custom development to support complex solutions What you'll bring to Circle: Core Requirements 7+ years of hands on Salesforce administration experience, including Sales Cloud, Service Cloud, and Experience Cloud Proven ability to design and implement scalable Flows and automation in Salesforce Experience configuring Help Center or Experience Cloud sites and managing user permissions Deep understanding of CRM architecture, data models, and permissioning best practices Strong project management and communication skills to manage timelines, backlogs, and stakeholder needs Experience/familiarity with Slack, Apple MacOS and GSuite. Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts Preferred Requirements Additional certifications such as Platform App Builder, Advanced Admin, or Experience Cloud a plus Curiosity and technical proficiency, with interest or experience in APEX, SOQL, or Git-based version control Exposure to Lightning Web Components (LWC) in a business setting Background supporting go-to-market functions in a regulated or FinTech environment Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
We are looking for a technical leader to design and deliver scalable Salesforce solutions. You will translate complex requirements into architectural blueprints while remaining hands-on with the code to solve both short-term fixes and long-term strategic needs. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to understand requirements and design solutions that serve their short- and long-term needs Strong understanding of Salesforce platform technologies specifically Service cloud related Ability to generate and maintain technical documentation that covers functional use cases and the technical implementation to support the use cases Experience in object-oriented design patterns and data modelling Proficiency in the following technical artifacts for current and future states Data Model ERD System Landscape Integration Orchestration Design Process Flows Sequence Diagrams etc Strong understanding of on premise and cloud architectural design patterns Foundational understanding of mobile application development and design principles Skills Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC), Salesforce Visual Force Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
We are looking for a technical leader to design and deliver scalable Salesforce solutions. You will translate complex requirements into architectural blueprints while remaining hands-on with the code to solve both short-term fixes and long-term strategic needs. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to understand requirements and design solutions that serve their short- and long-term needs Strong understanding of Salesforce platform technologies specifically Service cloud related Ability to generate and maintain technical documentation that covers functional use cases and the technical implementation to support the use cases Experience in object-oriented design patterns and data modelling Proficiency in the following technical artifacts for current and future states Data Model ERD System Landscape Integration Orchestration Design Process Flows Sequence Diagrams etc Strong understanding of on premise and cloud architectural design patterns Foundational understanding of mobile application development and design principles Skills Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC), Salesforce Visual Force Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Bluprintx Senior Strategic Consultant - EMEA & NA Salary: Total compensation dependant on experience Location: 100% Remote, covering North American & EMEA clients. Candidates resident in NA or UK preferred. Flexible, remote working role with occasional client travel or visiting our NA or UK offices. Bluprintx are looking for a senior strategy consultant to design and lead digital and business transformation projects for some of the world's biggest B2B and B2C brands. Who are we? A global partner in strategic digital transformation across Sales, Marketing and Service. We turn our customers tech investments into lasting business value. We're experts in what's next, helping businesses harness the full potential of evolving tech to create exceptional unified customer experiences. Technology should solve problems, not create them. We break down internal silos between data, technology, people and workflows so our customers can make the right strategic choices and focus on what matters most; next-level experiences for their customers and people. Bluprintx is a young, exciting and vibrant business that has experienced consistent, expansive growth over the last 10 years. With offices in London, Liverpool, Amsterdam, Dallas, Sydney, and Melbourne, we are a truly global business and encourage our employees to take advantage of this global opportunity wherever possible. Role Description Due to Bluprintx ambitious growth plans an opportunity has been created for an experienced, strategic thinker to join our global consulting team. Day to day you will be responsible for driving customer-centric transformational change within our largest accounts. You will help redefine how they engage and sell their products or services to their customers through exceptional modern experiences founded on optimal business structure, processes, technology, AI and data. Engaging directly with C-level executives and senior stakeholders you will identify the corporate and business objectives and design a multi-year roadmap of solutions that delivers outcomes. This will be supported by a clearly designed, bespoke program of change. You will also be responsible for supporting the Bluprintx marketing and sales team to drive it's GTM strategy of consultative led sales, using strategy as a lever for expanding existing accounts or landing net new deals. Finally, you will have the space to help further develop the consulting offering, sharing your knowledge and experience across the wider consulting team globally while also learning from others. What is expected of you For our clients: Own the strategy led design phase of our biggest accounts or net new clients. Alongside our project management function, co-ordinate the delivery of design workstreams and their outputs. Lead key workshops and creation of deliverables. Collaborate with our platform solution consultants and technical architects to ensure solutions meet with the customer and client needs and objectives. Develop a roadmap of transformation supported by a robust business case. Take accountability and responsibility for the successful sign off of the design process. Oversee the delivery of our roadmap or recommendations. Function as a coach and facilitator of our clients change management program to ensure successful adoption. Identify optimization strategies that drive growth. As a Senior in the team you will be expected to been seen as source of agnostic advise for our biggest clients, ensuring that actions and decisions are made with the client excellence at the centre. For Bluprintx: Support our sales team through the pre-sales process by providing strategic insights, scoping and estimating strategic offerings and pitching engagements to clients. Within existing accounts, helping sales to identify new growth and expansion opportunities. Support the Global Strategy Capability Lead and contribute to the growth and development of the strategic consulting practice. Help evolve our offerings, quality of outputs, skills and disciplines. Support our other strategy consultants globally, learning from each other and cross skilling. As a Senior in the team you will be expected to manage key accounts, collaborate with Sales teams during pre-sales activity including contributing to proposals, scope and gaging effort for the right commercial approach. Basic Requirements Learn and support the Bluprintx GTM strategy, our solution consulting offerings and design methodology. Understand our strategic vendor partnerships (Adobe, Salesforce) and platform expertise and how the technologies we specialise in can support our customers' objectives. Ability to take an agnostic approach to technology, understanding how multiple platforms (Marketing Automation, CRM, Workflow Management, Digital Asset Management, Content Management Systems, Ecommerce, Journey Orchestration, Digital Experience Platforms, Loyalty Platforms, Data Engineering Platforms, Customer Data Platforms, etc) can work together as solutions to deliver customer experiences and business outcomes. Ability to be autonomous, own your own projects from a strategy perspective, co-ordinate and collaborate teams of specialists and drive transformative projects. Run workshops and create design deliverables that provide strategic guidance across people, processes, data and technology. Be able to manage your own time and projects and be accountable for delivering the outcomes sold. Be an authority and trusted partner to senior leaders providing them with points of view, thought leadership, specialist knowledge, industry insights, and innovative thinking. Be open to co-learning across our consulting team to internally share knowledge and expertise. Your Skills and Previous Experience 10+ years strategy or solution consulting experience within marketing or CX (sales, service, commerce, data, etc). Experience of designing and delivering large transformation projects (i.e. digital transformation, customer experience (marketing, sales, service) transformation, marketing transformation, business transformation). Developed solutions and strategies for change across multiple pillars of people, process, technology and data. Delivered outcomes for customers based on implementation and execution of your strategic solutions. Credibility at all levels within an organisation and evidence of building strong, long-term relationships with the customer. Experience of both B2B and B2C sectors and multiple industries Not essential but a bonus Experience with CX cloud technologies (Oracle, Salesforce, Adobe, SAP, Microsoft, etc) Delivered account revenue growth through solution selling. Won net new logo revenue through consultative selling approaches. Personal Profile Autonomous Big picture thinker Client centric & Technology Agnostic Problem solver Navigates pressure well Resourceful Takes Initiative Empathetic Eager to learn and share knowledge What do you get in return? Attractive salary & bonus scheme Opportunity for global travel and secondment Career roadmap and development plan Wide scope for client events / entertainment Agile working Professional development fund Wellbeing budget Regular company team-build / social events Employer superannuation contribution Mentoring Why we're different At Bluprintx we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward-thinking. Working closely with each other and WITH our clients rather than FOR them, we get under the skin of businesses and to the heart of their goals. You will too. Seniority Level Senior Industry Computer Software Information Technology and Services Management Consulting Employment Type FTE - must have working rights in North America or UK. Job Functions Management Consulting, Strategic Advisory, Solutions/Consultative Pre-sales
Feb 27, 2026
Full time
Bluprintx Senior Strategic Consultant - EMEA & NA Salary: Total compensation dependant on experience Location: 100% Remote, covering North American & EMEA clients. Candidates resident in NA or UK preferred. Flexible, remote working role with occasional client travel or visiting our NA or UK offices. Bluprintx are looking for a senior strategy consultant to design and lead digital and business transformation projects for some of the world's biggest B2B and B2C brands. Who are we? A global partner in strategic digital transformation across Sales, Marketing and Service. We turn our customers tech investments into lasting business value. We're experts in what's next, helping businesses harness the full potential of evolving tech to create exceptional unified customer experiences. Technology should solve problems, not create them. We break down internal silos between data, technology, people and workflows so our customers can make the right strategic choices and focus on what matters most; next-level experiences for their customers and people. Bluprintx is a young, exciting and vibrant business that has experienced consistent, expansive growth over the last 10 years. With offices in London, Liverpool, Amsterdam, Dallas, Sydney, and Melbourne, we are a truly global business and encourage our employees to take advantage of this global opportunity wherever possible. Role Description Due to Bluprintx ambitious growth plans an opportunity has been created for an experienced, strategic thinker to join our global consulting team. Day to day you will be responsible for driving customer-centric transformational change within our largest accounts. You will help redefine how they engage and sell their products or services to their customers through exceptional modern experiences founded on optimal business structure, processes, technology, AI and data. Engaging directly with C-level executives and senior stakeholders you will identify the corporate and business objectives and design a multi-year roadmap of solutions that delivers outcomes. This will be supported by a clearly designed, bespoke program of change. You will also be responsible for supporting the Bluprintx marketing and sales team to drive it's GTM strategy of consultative led sales, using strategy as a lever for expanding existing accounts or landing net new deals. Finally, you will have the space to help further develop the consulting offering, sharing your knowledge and experience across the wider consulting team globally while also learning from others. What is expected of you For our clients: Own the strategy led design phase of our biggest accounts or net new clients. Alongside our project management function, co-ordinate the delivery of design workstreams and their outputs. Lead key workshops and creation of deliverables. Collaborate with our platform solution consultants and technical architects to ensure solutions meet with the customer and client needs and objectives. Develop a roadmap of transformation supported by a robust business case. Take accountability and responsibility for the successful sign off of the design process. Oversee the delivery of our roadmap or recommendations. Function as a coach and facilitator of our clients change management program to ensure successful adoption. Identify optimization strategies that drive growth. As a Senior in the team you will be expected to been seen as source of agnostic advise for our biggest clients, ensuring that actions and decisions are made with the client excellence at the centre. For Bluprintx: Support our sales team through the pre-sales process by providing strategic insights, scoping and estimating strategic offerings and pitching engagements to clients. Within existing accounts, helping sales to identify new growth and expansion opportunities. Support the Global Strategy Capability Lead and contribute to the growth and development of the strategic consulting practice. Help evolve our offerings, quality of outputs, skills and disciplines. Support our other strategy consultants globally, learning from each other and cross skilling. As a Senior in the team you will be expected to manage key accounts, collaborate with Sales teams during pre-sales activity including contributing to proposals, scope and gaging effort for the right commercial approach. Basic Requirements Learn and support the Bluprintx GTM strategy, our solution consulting offerings and design methodology. Understand our strategic vendor partnerships (Adobe, Salesforce) and platform expertise and how the technologies we specialise in can support our customers' objectives. Ability to take an agnostic approach to technology, understanding how multiple platforms (Marketing Automation, CRM, Workflow Management, Digital Asset Management, Content Management Systems, Ecommerce, Journey Orchestration, Digital Experience Platforms, Loyalty Platforms, Data Engineering Platforms, Customer Data Platforms, etc) can work together as solutions to deliver customer experiences and business outcomes. Ability to be autonomous, own your own projects from a strategy perspective, co-ordinate and collaborate teams of specialists and drive transformative projects. Run workshops and create design deliverables that provide strategic guidance across people, processes, data and technology. Be able to manage your own time and projects and be accountable for delivering the outcomes sold. Be an authority and trusted partner to senior leaders providing them with points of view, thought leadership, specialist knowledge, industry insights, and innovative thinking. Be open to co-learning across our consulting team to internally share knowledge and expertise. Your Skills and Previous Experience 10+ years strategy or solution consulting experience within marketing or CX (sales, service, commerce, data, etc). Experience of designing and delivering large transformation projects (i.e. digital transformation, customer experience (marketing, sales, service) transformation, marketing transformation, business transformation). Developed solutions and strategies for change across multiple pillars of people, process, technology and data. Delivered outcomes for customers based on implementation and execution of your strategic solutions. Credibility at all levels within an organisation and evidence of building strong, long-term relationships with the customer. Experience of both B2B and B2C sectors and multiple industries Not essential but a bonus Experience with CX cloud technologies (Oracle, Salesforce, Adobe, SAP, Microsoft, etc) Delivered account revenue growth through solution selling. Won net new logo revenue through consultative selling approaches. Personal Profile Autonomous Big picture thinker Client centric & Technology Agnostic Problem solver Navigates pressure well Resourceful Takes Initiative Empathetic Eager to learn and share knowledge What do you get in return? Attractive salary & bonus scheme Opportunity for global travel and secondment Career roadmap and development plan Wide scope for client events / entertainment Agile working Professional development fund Wellbeing budget Regular company team-build / social events Employer superannuation contribution Mentoring Why we're different At Bluprintx we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward-thinking. Working closely with each other and WITH our clients rather than FOR them, we get under the skin of businesses and to the heart of their goals. You will too. Seniority Level Senior Industry Computer Software Information Technology and Services Management Consulting Employment Type FTE - must have working rights in North America or UK. Job Functions Management Consulting, Strategic Advisory, Solutions/Consultative Pre-sales
Role: Business Analyst - Salesforce Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We're looking for a highly technical Salesforce BA who can bridge the gap between business requirements and complex code. You won't just gather requirements; you'll design scalable solutions and create the technical architecture that brings them to life. What You'll Do Partner with clients to translate business needs into technical solutions. Create and maintain deep technical artifacts (ERDs, System Landscapes, Process Flows, Sequence Diagrams). Apply object-oriented design (OOP) and data modeling principles to both cloud and on-prem architectures. Mandatory Skills Deep expertise in Salesforce Service Cloud . Hands-on technical proficiency with Apex, Lightning Web Components (LWC), Aura, and Visual Force . Solid understanding of mobile app development principles. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Contractor
Role: Business Analyst - Salesforce Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We're looking for a highly technical Salesforce BA who can bridge the gap between business requirements and complex code. You won't just gather requirements; you'll design scalable solutions and create the technical architecture that brings them to life. What You'll Do Partner with clients to translate business needs into technical solutions. Create and maintain deep technical artifacts (ERDs, System Landscapes, Process Flows, Sequence Diagrams). Apply object-oriented design (OOP) and data modeling principles to both cloud and on-prem architectures. Mandatory Skills Deep expertise in Salesforce Service Cloud . Hands-on technical proficiency with Apex, Lightning Web Components (LWC), Aura, and Visual Force . Solid understanding of mobile app development principles. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We are looking for a Salesforce Business Analyst to deliver scalable Salesforce solutions. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to understand requirements and design solutions that serve their short- and long-term needs Strong understanding of Salesforce platform technologies specifically Service cloud related Ability to generate and maintain technical documentation that covers functional use cases and the technical implementation to support the use cases Experience in object-oriented design patterns and data modelling Proficiency in the following technical artifacts for current and future states Data Model ERD System Landscape Integration Orchestration Design Process Flows Sequence Diagrams etc Strong understanding of on premise and cloud architectural design patterns Foundational understanding of mobile application development and design principles Skills Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC), Salesforce Visual Force Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
We are looking for a Salesforce Business Analyst to deliver scalable Salesforce solutions. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to understand requirements and design solutions that serve their short- and long-term needs Strong understanding of Salesforce platform technologies specifically Service cloud related Ability to generate and maintain technical documentation that covers functional use cases and the technical implementation to support the use cases Experience in object-oriented design patterns and data modelling Proficiency in the following technical artifacts for current and future states Data Model ERD System Landscape Integration Orchestration Design Process Flows Sequence Diagrams etc Strong understanding of on premise and cloud architectural design patterns Foundational understanding of mobile application development and design principles Skills Mandatory Skills : Aura, Salesforce Apex, Salesforce Lightning Web Components (LWC), Salesforce Visual Force Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We are looking for a technical leader to design and deliver scalable Salesforce solutions. You will translate complex requirements into architectural blueprints while remaining hands-on with the code to solve both short-term fixes and long-term strategic needs. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to click apply for full job details
Feb 27, 2026
Full time
We are looking for a technical leader to design and deliver scalable Salesforce solutions. You will translate complex requirements into architectural blueprints while remaining hands-on with the code to solve both short-term fixes and long-term strategic needs. Location: London (Hybrid - 2 days/week) Salary: Market Standard Role -Permanent Job description: Effective approach of working with clients to click apply for full job details
Cancer Research UK
Stratford-upon-avon, Warwickshire
. Expert technical leadership. Modern Tech-Stack. Being Agile. Senior CRM Engineering Manager £79,000 - £84,000 (+ ) Grade: M2MPReports to: Head of Engineering Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Closing date: 06 March :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews (potentially with a telephone interview) Interview date: From the week commencing 09 March 2026We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.Cancer Research UK has an ambitious Engineering Strategy supported by a modern and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our and are undergoing major transformation to migrate from Siebel to Salesforce (going live in May) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history.As Senior CRM Engineering Manager, you'll play a pivotal role in leading our CRM and Marketing Engineering team and guiding the organisation through this transition. You'll oversee development and support environments, ensuring our platforms remain stable, efficient, and continuously improve. You'll collaborate closely with implementation partners and stakeholders while building a sustainable in-house capability. This will involve developing a talented engineering team through significant technical and cultural change and fostering an inclusive, high-performing culture that supports innovation.You'll also shape and deliver our CRM and Marketing Engineering Strategy, embedding DevOps and Agile practices, strengthening platform resilience, and ensuring the customer voice drives what we build.If you're an engineering leader with CRM transformation experience in hybrid and cloud environments, and you've led and motivated teams through change, we would love for you to join our mission. Leading the CRM and Marketing Engineering function to deliver reliable, efficient and high-quality CRM and marketing platforms. Leading the CRM Engineering team to deliver the priorities defined by the Head of Product Portfolio and the CRM Product Manager. Ensuring the team meets organisational needs by driving fast, high quality development, maintaining reliable environments, and supporting DevOps practices. Ensuring CRM and Marketing platforms deliver an excellent user experience while maintaining data integrity. These platforms include: + Migrating from Siebel to Salesforce (go-live May 2026). + Marketing platforms currently include, but are not limited to: Adobe Campaign and Taxi for Email). Collaborating with the Head of Product Portfolio and the CRM and Marketing teams to deliver their priorities while ensuring strong governance, platform reliability, efficient delivery, and alignment with Engineering and Data strategies. Leading the team in transitioning from the legacy Siebel monolith to Salesforce and the future marketing platform, coaching them, maintaining morale, and developing the skills needed to ensure effective adoption of the new platforms. Collaborating with implementation partners to ensure the new platforms meet Cancer Research UK's needs, involve the team throughout delivery, and ensure effective knowledge transfer to avoid long term dependency. Defining and delivering CRM and Marketing aspects of the Engineering Strategy. This will involve: + Optimising delivery by improving throughput and quality, embedding DevOps tools and practices, and applying Agile methods. Continuously improving CRM and Marketing platform availability, stability, and resilience by reducing technical debt, strengthening support processes, addressing recurring pain points, and ensuring the customer voice informs team priorities.Line Management: Line-managing and leading the CRM Engineering team (c.5 direct and c.3 indirect reports across Development, Environments and Support). Coaching the team to build the skills and capabilities needed for their career growth and transition from Siebel to Salesforce. Creating an inclusive and high-performing team culture that recognises success and retains talent within the team and wider function. Setting clear objectives and KPIs for the team, ensuring to recognise success and address under-performance. Experienced engineering leader who has developed, managed, and motivated technical development and support teams in large, complex organisations. Significant experience transforming, modernising, and integrating CRM platforms in hybrid on premise and cloud/SaaS environments (ideally Siebel to Salesforce). Has a successful track record of managing and transforming the development and operation of enterprise-grade platforms. Knowledge of engineering best practices, architecture, and DevOps culture, tools and processes, and their application to CRM platform engineering. Expert knowledge of engineering best practices with experience applying different development methodologies (such as Waterfall, Agile, Scrum, and Kanban, etc.). Proven experience delivering robust incident management, disaster recovery, and high availability platforms. Strong people management and coaching skills with experience driving change and leading and motivating teams in navigating ambiguity and responding to evolving business needs. Has successfully built credible and collaborative technical and non-technical stakeholder relationships with the ability to explain complex technical issues, balance competing priorities, and influence technical decisions (including Marketing teams and senior leadership). Has some knowledge and experience of Marketing technologies and Adobe.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our . Additional Information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .Our vision is to create a charity where everyone feels like they belong,
Feb 27, 2026
Full time
. Expert technical leadership. Modern Tech-Stack. Being Agile. Senior CRM Engineering Manager £79,000 - £84,000 (+ ) Grade: M2MPReports to: Head of Engineering Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Closing date: 06 March :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews (potentially with a telephone interview) Interview date: From the week commencing 09 March 2026We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.Cancer Research UK has an ambitious Engineering Strategy supported by a modern and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our and are undergoing major transformation to migrate from Siebel to Salesforce (going live in May) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history.As Senior CRM Engineering Manager, you'll play a pivotal role in leading our CRM and Marketing Engineering team and guiding the organisation through this transition. You'll oversee development and support environments, ensuring our platforms remain stable, efficient, and continuously improve. You'll collaborate closely with implementation partners and stakeholders while building a sustainable in-house capability. This will involve developing a talented engineering team through significant technical and cultural change and fostering an inclusive, high-performing culture that supports innovation.You'll also shape and deliver our CRM and Marketing Engineering Strategy, embedding DevOps and Agile practices, strengthening platform resilience, and ensuring the customer voice drives what we build.If you're an engineering leader with CRM transformation experience in hybrid and cloud environments, and you've led and motivated teams through change, we would love for you to join our mission. Leading the CRM and Marketing Engineering function to deliver reliable, efficient and high-quality CRM and marketing platforms. Leading the CRM Engineering team to deliver the priorities defined by the Head of Product Portfolio and the CRM Product Manager. Ensuring the team meets organisational needs by driving fast, high quality development, maintaining reliable environments, and supporting DevOps practices. Ensuring CRM and Marketing platforms deliver an excellent user experience while maintaining data integrity. These platforms include: + Migrating from Siebel to Salesforce (go-live May 2026). + Marketing platforms currently include, but are not limited to: Adobe Campaign and Taxi for Email). Collaborating with the Head of Product Portfolio and the CRM and Marketing teams to deliver their priorities while ensuring strong governance, platform reliability, efficient delivery, and alignment with Engineering and Data strategies. Leading the team in transitioning from the legacy Siebel monolith to Salesforce and the future marketing platform, coaching them, maintaining morale, and developing the skills needed to ensure effective adoption of the new platforms. Collaborating with implementation partners to ensure the new platforms meet Cancer Research UK's needs, involve the team throughout delivery, and ensure effective knowledge transfer to avoid long term dependency. Defining and delivering CRM and Marketing aspects of the Engineering Strategy. This will involve: + Optimising delivery by improving throughput and quality, embedding DevOps tools and practices, and applying Agile methods. Continuously improving CRM and Marketing platform availability, stability, and resilience by reducing technical debt, strengthening support processes, addressing recurring pain points, and ensuring the customer voice informs team priorities.Line Management: Line-managing and leading the CRM Engineering team (c.5 direct and c.3 indirect reports across Development, Environments and Support). Coaching the team to build the skills and capabilities needed for their career growth and transition from Siebel to Salesforce. Creating an inclusive and high-performing team culture that recognises success and retains talent within the team and wider function. Setting clear objectives and KPIs for the team, ensuring to recognise success and address under-performance. Experienced engineering leader who has developed, managed, and motivated technical development and support teams in large, complex organisations. Significant experience transforming, modernising, and integrating CRM platforms in hybrid on premise and cloud/SaaS environments (ideally Siebel to Salesforce). Has a successful track record of managing and transforming the development and operation of enterprise-grade platforms. Knowledge of engineering best practices, architecture, and DevOps culture, tools and processes, and their application to CRM platform engineering. Expert knowledge of engineering best practices with experience applying different development methodologies (such as Waterfall, Agile, Scrum, and Kanban, etc.). Proven experience delivering robust incident management, disaster recovery, and high availability platforms. Strong people management and coaching skills with experience driving change and leading and motivating teams in navigating ambiguity and responding to evolving business needs. Has successfully built credible and collaborative technical and non-technical stakeholder relationships with the ability to explain complex technical issues, balance competing priorities, and influence technical decisions (including Marketing teams and senior leadership). Has some knowledge and experience of Marketing technologies and Adobe.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our . Additional Information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .Our vision is to create a charity where everyone feels like they belong,
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Feb 27, 2026
Contractor
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Business Development Manager / B2B Trade Sales role for a top-end Designer based out of Chelsea Harbour . You should ideally come with sales / BDM experience from the Luxury Interiors, design or furniture industry This British designer s exquisite, hand-crafted pieces are made in workshops in SE Asia and bring with them a sense of journey, vitality and discovery, communicating playfulness, texture, and premium quality bespoke furniture, lighting, handwoven fabrics etc Their collections are represented in 25 markets around the world and is a sought after partner for some of the world s leading interiors projects. They are seeking a London-based Business Development Manager (BDM) / Trade Sales person to represent the brand throughout the whole of the UK, with the primary focus being London. Reporting to the European Sales Manager, this is not a traditional showroom role it s about being on the road, meeting trade clients, architects, designers, and project managers , introducing them to collections, and building meaningful, long-term partnerships. Responsibilities: • Develop new business - trade B2B clients in London and across the UK using a variety of business development methods • Develop and maintain relationships with architects, designers, and project managers. • Present and promote the brand s collections and bespoke offerings through in-person visits and presentations. • Identify new business opportunities and potential projects both residential and commercial • Manage client communication and follow up on leads, quotes, and project enquiries. • Collaborate closely with the European Sales Manager and London showroom team to align strategies and support brand goals. • Analyse market trends and competitor activities to provide insights that strengthen sales strategy. • Create detailed sales reports to track overall sales performance, including client details and product performance analysis. • Maintain accurate records of sales activities, client interactions, and feedback. • Participate in trade fairs, exhibitions, and brand events as required. Requires: • Minimum 2-3 years in trade or B2B sales, business development preferably within the luxury interiors, design, or furniture sectors , or equivalent industry; •Strong networker • Good knowledge of the interior design and architecture (A&D) community in the UK . • Self-motivated and proactive with the ability to work independently on the road. • Passionate about art, design, and craftsmanship. • Professional appearance and demeanour, aligned with a luxury brand. • Competence in CRM systems like Salesforce, MS Office, and digital tools for client management. • Should ideally hold a valid UK driver s license and be willing to travel frequently. Basic salary depends on experience - £45-65K; Commission & Bonus on top please note, this industry is often a slow-burn so it will take time to develop & nurture the clients & make commission so they are looking for long term commitment! Must be able to commute to Chelsea Design Centre Mon to Fri with occasional weekends APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM / Salesforce / outreach / BDM / Area sales / trade sales / commercial sales / bespoke products / B2B sales / interior design sales / interior solutions / networking / B2B sales / Business to business sales / Sales Development Representative / BDE / Business Development Executive / graduate sales / interiors sales / trade business / furniture / architects / project managers / new business / A&D / architecture & design / hospitality industry / high-end residential / trade sales / B2B
Feb 27, 2026
Full time
Business Development Manager / B2B Trade Sales role for a top-end Designer based out of Chelsea Harbour . You should ideally come with sales / BDM experience from the Luxury Interiors, design or furniture industry This British designer s exquisite, hand-crafted pieces are made in workshops in SE Asia and bring with them a sense of journey, vitality and discovery, communicating playfulness, texture, and premium quality bespoke furniture, lighting, handwoven fabrics etc Their collections are represented in 25 markets around the world and is a sought after partner for some of the world s leading interiors projects. They are seeking a London-based Business Development Manager (BDM) / Trade Sales person to represent the brand throughout the whole of the UK, with the primary focus being London. Reporting to the European Sales Manager, this is not a traditional showroom role it s about being on the road, meeting trade clients, architects, designers, and project managers , introducing them to collections, and building meaningful, long-term partnerships. Responsibilities: • Develop new business - trade B2B clients in London and across the UK using a variety of business development methods • Develop and maintain relationships with architects, designers, and project managers. • Present and promote the brand s collections and bespoke offerings through in-person visits and presentations. • Identify new business opportunities and potential projects both residential and commercial • Manage client communication and follow up on leads, quotes, and project enquiries. • Collaborate closely with the European Sales Manager and London showroom team to align strategies and support brand goals. • Analyse market trends and competitor activities to provide insights that strengthen sales strategy. • Create detailed sales reports to track overall sales performance, including client details and product performance analysis. • Maintain accurate records of sales activities, client interactions, and feedback. • Participate in trade fairs, exhibitions, and brand events as required. Requires: • Minimum 2-3 years in trade or B2B sales, business development preferably within the luxury interiors, design, or furniture sectors , or equivalent industry; •Strong networker • Good knowledge of the interior design and architecture (A&D) community in the UK . • Self-motivated and proactive with the ability to work independently on the road. • Passionate about art, design, and craftsmanship. • Professional appearance and demeanour, aligned with a luxury brand. • Competence in CRM systems like Salesforce, MS Office, and digital tools for client management. • Should ideally hold a valid UK driver s license and be willing to travel frequently. Basic salary depends on experience - £45-65K; Commission & Bonus on top please note, this industry is often a slow-burn so it will take time to develop & nurture the clients & make commission so they are looking for long term commitment! Must be able to commute to Chelsea Design Centre Mon to Fri with occasional weekends APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM / Salesforce / outreach / BDM / Area sales / trade sales / commercial sales / bespoke products / B2B sales / interior design sales / interior solutions / networking / B2B sales / Business to business sales / Sales Development Representative / BDE / Business Development Executive / graduate sales / interiors sales / trade business / furniture / architects / project managers / new business / A&D / architecture & design / hospitality industry / high-end residential / trade sales / B2B
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As the Director of Compliance Monitoring and Oversight, you will be the global architect of Airwallex's "Second Line of Defense" assurance function. You will lead a small, high performing international team responsible for validating the effectiveness of our financial crime controls across all regions and products. While we have a robust foundation in place, this role is about taking our assurance capabilities to the next level. You will be responsible for maturing our global monitoring framework to ensure it is scalable, data driven, and aligned with the complexities of our rapidly expanding footprint. You will move beyond box ticking to provide strategic insights on control health to the Board and Senior Management, helping the business grow safely and sustainably. The role is based in London. Responsibilities Global framework strategy: Own the strategic evolution of the Compliance Monitoring and Oversight framework. You will refine our global methodology for testing, sampling, and reporting to ensure it remains best in class and responsive to new regulatory expectations Team leadership: Lead, mentor, and develop a global team of monitoring specialists. You will foster a culture of curiosity, rigor, and objective challenge Annual assurance planning: Design and execute the Annual Compliance Monitoring Plan. You will utilize a dynamic, risk based approach to prioritize testing activities across high risk products, jurisdictions, and operational processes Insight & reporting: Translate complex testing results into high impact, actionable intelligence. You will provide regular reporting to the FCC and company leadership, highlighting trends, systemic issues, and remediation progress Stakeholder partnership: Act as a strategic partner to Regional MLROs and First Line Operational leads. You will ensure that monitoring findings are constructive, clearly understood, and that remediation plans are practical and effective Data driven assurance: Drive the transition towards continuous monitoring and automated testing. You will champion the use of data analytics to identify risk trends that manual sampling might miss Regulatory readiness: Ensure the monitoring program is audit ready at all times and capable of standing up to scrutiny from top tier global regulators (e.g., FCA, AUSTRAC, NY DFS, MAS) Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in Compliance Assurance, Internal Audit, or Regulatory Testing within the financial services or fintech sector Significant experience managing international teams, with a track record of developing senior talent (e.g., managing managers) You can see the big picture. You know how to pivot a monitoring program from a manual, transactional model to a strategic, risk based assurance model Deep understanding of testing methodologies (design effectiveness vs. operating effectiveness), sampling strategies, and root cause analysis Exceptional executive presence. You are comfortable presenting "bad news" constructively to C level executives and driving consensus on remediation Experience working across multiple regulatory jurisdictions (e.g., US, UK/EU, APAC) and understanding the nuances of differing regulatory expectations Preferred qualifications: Previous experience in a Big 4 or Internal Audit function is highly desirable Experience with SQL, Tableau, or other data visualization tools to drive continuous monitoring initiatives Relevant professional certifications (e.g., CIA, CAMS, ICA Diploma in GRC) Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 27, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As the Director of Compliance Monitoring and Oversight, you will be the global architect of Airwallex's "Second Line of Defense" assurance function. You will lead a small, high performing international team responsible for validating the effectiveness of our financial crime controls across all regions and products. While we have a robust foundation in place, this role is about taking our assurance capabilities to the next level. You will be responsible for maturing our global monitoring framework to ensure it is scalable, data driven, and aligned with the complexities of our rapidly expanding footprint. You will move beyond box ticking to provide strategic insights on control health to the Board and Senior Management, helping the business grow safely and sustainably. The role is based in London. Responsibilities Global framework strategy: Own the strategic evolution of the Compliance Monitoring and Oversight framework. You will refine our global methodology for testing, sampling, and reporting to ensure it remains best in class and responsive to new regulatory expectations Team leadership: Lead, mentor, and develop a global team of monitoring specialists. You will foster a culture of curiosity, rigor, and objective challenge Annual assurance planning: Design and execute the Annual Compliance Monitoring Plan. You will utilize a dynamic, risk based approach to prioritize testing activities across high risk products, jurisdictions, and operational processes Insight & reporting: Translate complex testing results into high impact, actionable intelligence. You will provide regular reporting to the FCC and company leadership, highlighting trends, systemic issues, and remediation progress Stakeholder partnership: Act as a strategic partner to Regional MLROs and First Line Operational leads. You will ensure that monitoring findings are constructive, clearly understood, and that remediation plans are practical and effective Data driven assurance: Drive the transition towards continuous monitoring and automated testing. You will champion the use of data analytics to identify risk trends that manual sampling might miss Regulatory readiness: Ensure the monitoring program is audit ready at all times and capable of standing up to scrutiny from top tier global regulators (e.g., FCA, AUSTRAC, NY DFS, MAS) Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in Compliance Assurance, Internal Audit, or Regulatory Testing within the financial services or fintech sector Significant experience managing international teams, with a track record of developing senior talent (e.g., managing managers) You can see the big picture. You know how to pivot a monitoring program from a manual, transactional model to a strategic, risk based assurance model Deep understanding of testing methodologies (design effectiveness vs. operating effectiveness), sampling strategies, and root cause analysis Exceptional executive presence. You are comfortable presenting "bad news" constructively to C level executives and driving consensus on remediation Experience working across multiple regulatory jurisdictions (e.g., US, UK/EU, APAC) and understanding the nuances of differing regulatory expectations Preferred qualifications: Previous experience in a Big 4 or Internal Audit function is highly desirable Experience with SQL, Tableau, or other data visualization tools to drive continuous monitoring initiatives Relevant professional certifications (e.g., CIA, CAMS, ICA Diploma in GRC) Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Salesforce Lead Developer Here at Cognizant, we work with clients across the UK to help modernise their businesses. Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers. We are currently recruiting a Salesforce Lead Developer to join our team. In this hands on role, you will provide day to day technical leadership within a scrum team delivering enhancements to a Salesforce org used by both internal and external users. This role combines senior level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example: designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with Salesforce best practices. This is not a pure management role - the Technical Lead is expected to be actively coding, reviewing work, shaping technical decisions, and driving continuous improvement across the team. This role is based in London and requires travel to the client's office 2 times/ week. Key responsibilities Serve as the technical lead within a scrum team, overseeing Salesforce configuration, custom development, and hands on coding across Apex, Lightning Web Components, and integrations. Lead solution design for stories and epics, ensuring scalable, secure, and compliant designs, while conducting Proofs of Concept to validate approaches and reduce delivery risks. Own and maintain code quality across the team by enforcing Salesforce best practices, conducting structured peer reviews, and ensuring robust testing and documentation. Support DevOps activities, including deployments using tools like Copado and codescan.io, and participate in release readiness, governance forums, and management of data model changes. Actively engage in agile ceremonies, providing constructive input during planning, challenging estimates, and ensuring that all work items meet the Definition of Ready and Done. Maintain transparency of technical risks and impediments, and drive continuous improvement actions identified in retrospectives. What will make you successful You will need to hold the following certifications: Salesforce Administrator, Platform App Builder, Platform Developer I, Platform Developer II. Salesforce technical leadership capability in enterprise environments. Extensive hands on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data model design. Understanding of Salesforce architecture, Service Cloud, Experience Cloud, Salesforce Classic (where applicable), Agentforce Public Services (and Omnistudio). Good knowledge of DevOps processes and CI/CD in Salesforce environments. Documentation skills, able to communicate designs to both technical and non-technical audiences. Ability to collaborate effectively with Product Owners, testers, architects, and governance stakeholders. Secure by design mindset, with consideration of data protection and regulatory controls.
Feb 26, 2026
Full time
Salesforce Lead Developer Here at Cognizant, we work with clients across the UK to help modernise their businesses. Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers. We are currently recruiting a Salesforce Lead Developer to join our team. In this hands on role, you will provide day to day technical leadership within a scrum team delivering enhancements to a Salesforce org used by both internal and external users. This role combines senior level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example: designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with Salesforce best practices. This is not a pure management role - the Technical Lead is expected to be actively coding, reviewing work, shaping technical decisions, and driving continuous improvement across the team. This role is based in London and requires travel to the client's office 2 times/ week. Key responsibilities Serve as the technical lead within a scrum team, overseeing Salesforce configuration, custom development, and hands on coding across Apex, Lightning Web Components, and integrations. Lead solution design for stories and epics, ensuring scalable, secure, and compliant designs, while conducting Proofs of Concept to validate approaches and reduce delivery risks. Own and maintain code quality across the team by enforcing Salesforce best practices, conducting structured peer reviews, and ensuring robust testing and documentation. Support DevOps activities, including deployments using tools like Copado and codescan.io, and participate in release readiness, governance forums, and management of data model changes. Actively engage in agile ceremonies, providing constructive input during planning, challenging estimates, and ensuring that all work items meet the Definition of Ready and Done. Maintain transparency of technical risks and impediments, and drive continuous improvement actions identified in retrospectives. What will make you successful You will need to hold the following certifications: Salesforce Administrator, Platform App Builder, Platform Developer I, Platform Developer II. Salesforce technical leadership capability in enterprise environments. Extensive hands on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data model design. Understanding of Salesforce architecture, Service Cloud, Experience Cloud, Salesforce Classic (where applicable), Agentforce Public Services (and Omnistudio). Good knowledge of DevOps processes and CI/CD in Salesforce environments. Documentation skills, able to communicate designs to both technical and non-technical audiences. Ability to collaborate effectively with Product Owners, testers, architects, and governance stakeholders. Secure by design mindset, with consideration of data protection and regulatory controls.
