Part-time Telephone Fundraiser - The Open University Development Office Location: Milton Keynes Hours: Part-time, Monday-Thursday, 17:00-21:00pm Rate: 12.79 per hour Contract: Temporary with potential to convert to permanent About the Role: Join the Development Office at The Open University (OU), a respected leader in widening access to education and advancing social justice through philanthropy, alumni engagement and fundraising. The OU has one of the largest and most diverse alumni communities in the world, supporting transformative projects and programmes that empower learners globally. As a Telephone Fundraiser you will play a vital role in engaging OU alumni by raising awareness of the University's fundraising priorities and inviting philanthropic support. You will represent the OU with professionalism and warmth. This is a great opportunity for someone with a passion for fundraising, you will gain an insight into higher-education fundraising with scope for career development, gain the opportunity to work with OU alumni, students and experienced fundraisers. After a successful induction, there is the possibility of some hybrid working and potential for a permanent OU contract following successful induction and performance in the role. You must be available for evening shifts on site at the Milton Keynes campus. Key Responsibilities of a Telephone Fundraiser: Make outbound calls to selected OU alumni to share inspiring updates on funded projects and ask for donations. Build rapport, emphasise the value of alumni contributions and foster positive relationships. Draft and send follow-up emails with project details upon request, and arrange call-backs. Maintain accurate fundraising activity records using specialist telephone fundraiser software. Undertake other duties and mandatory training as required to support the wider team, supporting a safe, compliant and inclusive work environment. Expectations Maintain professionalism as a representative of the OU. Achieve at least two completed calls per hour. Confidently discuss why fundraising matters to the University and clearly explain the impact of donations. Requirements of the Part-time Telephone Fundraiser: Essential: Excellent verbal and written communication skills. Strong listening skills with a friendly, confident telephone manner. Comfortable asking alumni for donations and building rapport. Good attention to detail and basic IT skills with willingness to learn fundraising systems. Self-motivated, reliable and able to work independently and as part of a team. Available for evening shifts on site at the Milton Keynes campus. Desirable: Open University alumni, student or staff background. Experience in fundraising, telesales, outbound calling or customer engagement. Strong negotiation skills and experience using call scripts. Knowledge or interest in distance learning and OU's mission. How to Apply? Please click 'Apply' and submit your most up-to-date CV. Equality, Diversity & Inclusion The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks. Pertemps acts as both an employment business and an employment agency on behalf of The Open University.
Feb 21, 2026
Seasonal
Part-time Telephone Fundraiser - The Open University Development Office Location: Milton Keynes Hours: Part-time, Monday-Thursday, 17:00-21:00pm Rate: 12.79 per hour Contract: Temporary with potential to convert to permanent About the Role: Join the Development Office at The Open University (OU), a respected leader in widening access to education and advancing social justice through philanthropy, alumni engagement and fundraising. The OU has one of the largest and most diverse alumni communities in the world, supporting transformative projects and programmes that empower learners globally. As a Telephone Fundraiser you will play a vital role in engaging OU alumni by raising awareness of the University's fundraising priorities and inviting philanthropic support. You will represent the OU with professionalism and warmth. This is a great opportunity for someone with a passion for fundraising, you will gain an insight into higher-education fundraising with scope for career development, gain the opportunity to work with OU alumni, students and experienced fundraisers. After a successful induction, there is the possibility of some hybrid working and potential for a permanent OU contract following successful induction and performance in the role. You must be available for evening shifts on site at the Milton Keynes campus. Key Responsibilities of a Telephone Fundraiser: Make outbound calls to selected OU alumni to share inspiring updates on funded projects and ask for donations. Build rapport, emphasise the value of alumni contributions and foster positive relationships. Draft and send follow-up emails with project details upon request, and arrange call-backs. Maintain accurate fundraising activity records using specialist telephone fundraiser software. Undertake other duties and mandatory training as required to support the wider team, supporting a safe, compliant and inclusive work environment. Expectations Maintain professionalism as a representative of the OU. Achieve at least two completed calls per hour. Confidently discuss why fundraising matters to the University and clearly explain the impact of donations. Requirements of the Part-time Telephone Fundraiser: Essential: Excellent verbal and written communication skills. Strong listening skills with a friendly, confident telephone manner. Comfortable asking alumni for donations and building rapport. Good attention to detail and basic IT skills with willingness to learn fundraising systems. Self-motivated, reliable and able to work independently and as part of a team. Available for evening shifts on site at the Milton Keynes campus. Desirable: Open University alumni, student or staff background. Experience in fundraising, telesales, outbound calling or customer engagement. Strong negotiation skills and experience using call scripts. Knowledge or interest in distance learning and OU's mission. How to Apply? Please click 'Apply' and submit your most up-to-date CV. Equality, Diversity & Inclusion The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks. Pertemps acts as both an employment business and an employment agency on behalf of The Open University.
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
Feb 20, 2026
Full time
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
Feb 20, 2026
Full time
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
Feb 20, 2026
Full time
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
Feb 20, 2026
Full time
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
Feb 20, 2026
Full time
Salary: £25,000 basic salary, plus uncapped commission (OTE c.£45,000) Not scared of being outside in the winter Scottish weather? Good at talking with people? Like the sound of earning £50,000 - £70,000 per year without being stuck behind a desk? Keep reading , because that is exactly what some of our top earners are making click apply for full job details
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Salary: £26,227.50 per annum pro-rated Location: Harrogate Shelter Shop Contract: Permanent Hours: Part time, 21 hours per week Closing date: Sunday the 8th of March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Harrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Feb 20, 2026
Full time
Salary: £26,227.50 per annum pro-rated Location: Harrogate Shelter Shop Contract: Permanent Hours: Part time, 21 hours per week Closing date: Sunday the 8th of March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Harrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Feb 20, 2026
Full time
£25,000 basic salary, plus uncapped commission (OTE c.£45,000) Company car Full-time Door-to-door sales We get it sales can be tough. And knocking on doors in all weathers? Tougher still. But this role is more than just sales its about creating genuine human connections and introducing people to services that could transform their day-to-day lives click apply for full job details
Company description: Khne + Nagel (AG & Co.) KG Job description: ? Challenge your talent and come onboard to live an extraordinary experience in Nacora. You will maintain strong relationships with key Kuehne+Nagel stakeholders and insurers, while proactively building connections with new clients. Identify new insurance prospects and opportunities in alignment with Nacoras marine cargo insurance stra click apply for full job details
Feb 20, 2026
Full time
Company description: Khne + Nagel (AG & Co.) KG Job description: ? Challenge your talent and come onboard to live an extraordinary experience in Nacora. You will maintain strong relationships with key Kuehne+Nagel stakeholders and insurers, while proactively building connections with new clients. Identify new insurance prospects and opportunities in alignment with Nacoras marine cargo insurance stra click apply for full job details
Transform Conservatories, Transform Your Earnings: Sales Representative (£40k-100k OTE!) Join the booming home improvement industry! Our client is an expert in the UK market with their innovative Thermotec Insulated Roofing System, a solution that's transforming conservatories into year-round living spaces. With rising energy costs and a growing demand for comfortable homes, there's never been a be click apply for full job details
Feb 20, 2026
Full time
Transform Conservatories, Transform Your Earnings: Sales Representative (£40k-100k OTE!) Join the booming home improvement industry! Our client is an expert in the UK market with their innovative Thermotec Insulated Roofing System, a solution that's transforming conservatories into year-round living spaces. With rising energy costs and a growing demand for comfortable homes, there's never been a be click apply for full job details
Graduate Sales Development Representative Hoxton Square, London £30k base salary + Genuine uncapped £60k OTE Private Health/Dental Care + Generous Stock Options + Smart Pension + Cycle to Work scheme Are you a highly ambitious, competitive and money hungry young graduate wanting to launch a career in technology sales with one of the fastest growing and innovative AI companies in Europe? Our client is a
Feb 20, 2026
Full time
Graduate Sales Development Representative Hoxton Square, London £30k base salary + Genuine uncapped £60k OTE Private Health/Dental Care + Generous Stock Options + Smart Pension + Cycle to Work scheme Are you a highly ambitious, competitive and money hungry young graduate wanting to launch a career in technology sales with one of the fastest growing and innovative AI companies in Europe? Our client is a
Staffline are Hiring We have a New permanent job vacancy, and are keen to speak with experienced, Regional Contract/Account Managers in the Derby area This role will see you out and about, and you will have access to a company car as part of the salary package, therefore it is essential you have a full UK driving licence (manual). Our ideal candidate will have experience within the Security, Facilities sector, and you will have managed numerous contracts simultaneously. With the ability to re-prioritise to support all Customers Job Description : This position will require you to travel to various Customer sites-Derby, Worksop, Chesterfield, East & West Midlands You will be responsible for the management of specified customer contracts of sites. Involvement with the auditing, reviewing and maintenance of the Quality Management System. You will set very high standards for site-based colleagues, will have well developed organisational skills, the ability to work independently and as part of the operational team Conduct Surveys and Risk Assessments. Manage customer complaints. Agree, monitor, and manage Service Level Agreements for all customer contracts. Customer liaison. Complete periodic audits of all customer contracts and reviews with the customers. Dealing with Health & Safety reports and RIDDOR. Liaise with Managing Director or representative through the Management of Service processes. Prepare High Level Summaries and KPI s for specific sites as specified in the Service Level Agreement. Key job competencies and skills requirements: Customer focused. Knowledge of both strategic and operational level of business and security industry. A working knowledge of industry rules, regulations, legislation and standard Management skills gained through experience. Trained to perform Security Surveys and Risk Assessment to evaluate Health & Safety hazards. Have a good working use of technology and computer literate. Organisational skills. Drive and determination. Information gathering. Problem solving and judgement. Interpersonal and communication skills. Knowledge of business processes. Management skills. Working Hours : Days, flexibility is required for start times Salary depending on experience Company car For further information about this position, please apply!
Feb 20, 2026
Full time
Staffline are Hiring We have a New permanent job vacancy, and are keen to speak with experienced, Regional Contract/Account Managers in the Derby area This role will see you out and about, and you will have access to a company car as part of the salary package, therefore it is essential you have a full UK driving licence (manual). Our ideal candidate will have experience within the Security, Facilities sector, and you will have managed numerous contracts simultaneously. With the ability to re-prioritise to support all Customers Job Description : This position will require you to travel to various Customer sites-Derby, Worksop, Chesterfield, East & West Midlands You will be responsible for the management of specified customer contracts of sites. Involvement with the auditing, reviewing and maintenance of the Quality Management System. You will set very high standards for site-based colleagues, will have well developed organisational skills, the ability to work independently and as part of the operational team Conduct Surveys and Risk Assessments. Manage customer complaints. Agree, monitor, and manage Service Level Agreements for all customer contracts. Customer liaison. Complete periodic audits of all customer contracts and reviews with the customers. Dealing with Health & Safety reports and RIDDOR. Liaise with Managing Director or representative through the Management of Service processes. Prepare High Level Summaries and KPI s for specific sites as specified in the Service Level Agreement. Key job competencies and skills requirements: Customer focused. Knowledge of both strategic and operational level of business and security industry. A working knowledge of industry rules, regulations, legislation and standard Management skills gained through experience. Trained to perform Security Surveys and Risk Assessment to evaluate Health & Safety hazards. Have a good working use of technology and computer literate. Organisational skills. Drive and determination. Information gathering. Problem solving and judgement. Interpersonal and communication skills. Knowledge of business processes. Management skills. Working Hours : Days, flexibility is required for start times Salary depending on experience Company car For further information about this position, please apply!