Social Media Manager / Digital Media Manager London (4 days office-based, Central London landmark location)£40,000 - £45,000 + pensionA fast-growing luxury asset and premium retail business is looking for a commercially driven Social Media Manager to take ownership of its organic social strategy across multiple platforms.This is an exciting opportunity to join an ambitious brand operating across both luxury investment and premium consumer goods. Social media is seen as a key growth channel - not just for engagement, but for education, trust-building, lead generation and eCommerce sales.If you're confident building strategy, comfortable getting hands-on with content, and motivated by measurable commercial impact, this role offers genuine influence and visibility. The Role Reporting into the Marketing team, you will lead the organic social media strategy across Meta and LinkedIn, with expansion plans across TikTok, WhatsApp and YouTube.This is a broad, high-impact role combining strategy, content creation, community management and analytics. Key Responsibilities Strategy & Growth Develop and implement a clear organic social strategy aligned to brand and commercial objectives Grow and optimise Meta and LinkedIn channels Lead expansion into TikTok and WhatsApp Refresh and elevate YouTube to support thought leadership Identify and execute ways to drive conversions (both lead generation and eCommerce sales) Content Creation Capture, edit and produce high-quality, platform-native content (where possible) Write compelling, conversion-led copy Manage scheduling and publishing tools (e.g. Later or similar platforms) Ensure consistent tone of voice and brand alignment Community & Reputation Management Manage engagement across all platforms Monitor and respond to Google Reviews and Trustpilot Encourage user-generated content and meaningful community interaction Collaboration & Agency Management Brief and manage content capture agencies Work closely with the wider marketing team to ensure integrated campaigns Analytics & Reporting Track and analyse KPIs including growth, engagement, sentiment and commercial performance Provide clear performance reports with actionable insights Optimise strategy based on data-led decision making Brand & Thought Leadership Create educational and industry-focused content Position the business as a trusted authority within the luxury sector About You 5+ years' experience in social media and/or eCommerce marketing Alcohol, luxury goods, investment or premium retail experience highly desirable Strong understanding of Meta, LinkedIn, TikTok, WhatsApp and YouTube Proven ability to create content that drives conversions Confident interpreting performance data and adjusting strategy accordingly Strong copywriting skills with clear calls-to-action Organised, commercially aware and comfortable working at pace Happy operating in a start-up-style environment where agility is key A genuine interest in whisky, luxury products or tangible assets would be advantageous. What's On Offer £40,000 - £45,000 salary Pension 1 day per week WFH Office based in a prestigious Central London location Staff discount on premium products Opportunity to shape and scale a growing luxury brand If you're a creative, data-driven Social Media professional who enjoys building communities and driving measurable growth, I'd love to speak with you.Please apply with your CV or message directly for a confidential discussion.
Mar 16, 2026
Full time
Social Media Manager / Digital Media Manager London (4 days office-based, Central London landmark location)£40,000 - £45,000 + pensionA fast-growing luxury asset and premium retail business is looking for a commercially driven Social Media Manager to take ownership of its organic social strategy across multiple platforms.This is an exciting opportunity to join an ambitious brand operating across both luxury investment and premium consumer goods. Social media is seen as a key growth channel - not just for engagement, but for education, trust-building, lead generation and eCommerce sales.If you're confident building strategy, comfortable getting hands-on with content, and motivated by measurable commercial impact, this role offers genuine influence and visibility. The Role Reporting into the Marketing team, you will lead the organic social media strategy across Meta and LinkedIn, with expansion plans across TikTok, WhatsApp and YouTube.This is a broad, high-impact role combining strategy, content creation, community management and analytics. Key Responsibilities Strategy & Growth Develop and implement a clear organic social strategy aligned to brand and commercial objectives Grow and optimise Meta and LinkedIn channels Lead expansion into TikTok and WhatsApp Refresh and elevate YouTube to support thought leadership Identify and execute ways to drive conversions (both lead generation and eCommerce sales) Content Creation Capture, edit and produce high-quality, platform-native content (where possible) Write compelling, conversion-led copy Manage scheduling and publishing tools (e.g. Later or similar platforms) Ensure consistent tone of voice and brand alignment Community & Reputation Management Manage engagement across all platforms Monitor and respond to Google Reviews and Trustpilot Encourage user-generated content and meaningful community interaction Collaboration & Agency Management Brief and manage content capture agencies Work closely with the wider marketing team to ensure integrated campaigns Analytics & Reporting Track and analyse KPIs including growth, engagement, sentiment and commercial performance Provide clear performance reports with actionable insights Optimise strategy based on data-led decision making Brand & Thought Leadership Create educational and industry-focused content Position the business as a trusted authority within the luxury sector About You 5+ years' experience in social media and/or eCommerce marketing Alcohol, luxury goods, investment or premium retail experience highly desirable Strong understanding of Meta, LinkedIn, TikTok, WhatsApp and YouTube Proven ability to create content that drives conversions Confident interpreting performance data and adjusting strategy accordingly Strong copywriting skills with clear calls-to-action Organised, commercially aware and comfortable working at pace Happy operating in a start-up-style environment where agility is key A genuine interest in whisky, luxury products or tangible assets would be advantageous. What's On Offer £40,000 - £45,000 salary Pension 1 day per week WFH Office based in a prestigious Central London location Staff discount on premium products Opportunity to shape and scale a growing luxury brand If you're a creative, data-driven Social Media professional who enjoys building communities and driving measurable growth, I'd love to speak with you.Please apply with your CV or message directly for a confidential discussion.
International Rooms Sales Manager Location: Central London Portfolio: Luxury Hotels & Serviced Apartments Reports To: Director of Sales About MCR Property Group MCR Property Group is a leading UK real estate investment and development company with over 30 years of experience acquiring, regenerating, and managing a diverse property portfolio nationwide. The privately owned group has built a strong reput
Mar 16, 2026
Full time
International Rooms Sales Manager Location: Central London Portfolio: Luxury Hotels & Serviced Apartments Reports To: Director of Sales About MCR Property Group MCR Property Group is a leading UK real estate investment and development company with over 30 years of experience acquiring, regenerating, and managing a diverse property portfolio nationwide. The privately owned group has built a strong reput
OA are looking for a Showroom Manager to join our client s growing team We are looking for a driven and customer-focused Showroom Manager to deliver outstanding sales performance across the showroom and phone sales channels. You will take ownership of customer relationships from first enquiry through to sale, using proactive follow-up and expert product knowledge to exceed targets and ensure no opportunity is missed. You will be confident engaging customers face-to-face, over the phone, and via live video consultations, creating an experience that makes customers feel valued, understood, and confident in their investment. Location: Cheltenham Hours: 40 hours per week, Monday Sunday (rota basis) Salary: £30,000 + commission Showroom Manager Benefits: Competitive salary with uncapped commission 31 days annual leave (inclusive of bank holidays) Opportunity to take real ownership of your role Career development and regular performance reviews Supportive, family-owned business with strong values and heritage Showroom Manager Key Responsibilities Achieve and exceed sales targets across showroom and phone sales Deliver exceptional customer service through personalised, consultative selling Proactively manage and follow up sales leads across all channels Handle inbound and outbound sales calls professionally and effectively Maintain excellent product knowledge to guide customers confidently Ensure showroom standards are consistently high, including merchandising and presentation Maintain accurate CRM records and stock knowledge Act as a brand ambassador, representing luxury standards at all times Work collaboratively with colleagues to support team success Showroom Manager Skills and Experience Comfortable working independently and managing the showroom Proven ability to take ownership of sales and deliver exceptional customer experiences Strong verbal communication skills with the ability to build rapport quickly Confident selling both face-to-face and over the phone Target-driven, proactive, and persistent in following up opportunities Flexible and adaptable across different sales environments Passionate about quality, craftsmanship, and premium customer service A team player with a positive and supportive approach If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Mar 16, 2026
Full time
OA are looking for a Showroom Manager to join our client s growing team We are looking for a driven and customer-focused Showroom Manager to deliver outstanding sales performance across the showroom and phone sales channels. You will take ownership of customer relationships from first enquiry through to sale, using proactive follow-up and expert product knowledge to exceed targets and ensure no opportunity is missed. You will be confident engaging customers face-to-face, over the phone, and via live video consultations, creating an experience that makes customers feel valued, understood, and confident in their investment. Location: Cheltenham Hours: 40 hours per week, Monday Sunday (rota basis) Salary: £30,000 + commission Showroom Manager Benefits: Competitive salary with uncapped commission 31 days annual leave (inclusive of bank holidays) Opportunity to take real ownership of your role Career development and regular performance reviews Supportive, family-owned business with strong values and heritage Showroom Manager Key Responsibilities Achieve and exceed sales targets across showroom and phone sales Deliver exceptional customer service through personalised, consultative selling Proactively manage and follow up sales leads across all channels Handle inbound and outbound sales calls professionally and effectively Maintain excellent product knowledge to guide customers confidently Ensure showroom standards are consistently high, including merchandising and presentation Maintain accurate CRM records and stock knowledge Act as a brand ambassador, representing luxury standards at all times Work collaboratively with colleagues to support team success Showroom Manager Skills and Experience Comfortable working independently and managing the showroom Proven ability to take ownership of sales and deliver exceptional customer experiences Strong verbal communication skills with the ability to build rapport quickly Confident selling both face-to-face and over the phone Target-driven, proactive, and persistent in following up opportunities Flexible and adaptable across different sales environments Passionate about quality, craftsmanship, and premium customer service A team player with a positive and supportive approach If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Assistant Store Manager I - CE UK Cheshire Oaks (40 Hours) Coach Wirral, CHW, GB Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. ASSISTANT STORE MANAGER Primary Purpose The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Manager; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Retail Manager, Retail Operations, Store Manager, Retail
Mar 15, 2026
Full time
Assistant Store Manager I - CE UK Cheshire Oaks (40 Hours) Coach Wirral, CHW, GB Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. ASSISTANT STORE MANAGER Primary Purpose The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Manager; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Retail Manager, Retail Operations, Store Manager, Retail
Sales Executive Bathroom Brassware Job Title: Sales Executive Bathroom Brassware Job reference Number: (phone number removed) Industry Sector: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales Area to be covered: London, UK & Europe (European travel, 1-2 days per month) Office based from Tower Bridge when not on the road (4 days a week) Remuneration: £30,000 - £35,000neg + £5,000 - £7,000 bonus (package will be determined on your experience) Benefits: Travel expenses when out visiting clients + comprehensive benefits package The role of the Sales Executive Bathroom Brassware will involve: Sales Executive selling a high quality range of luxury / boutiques interior bathroom and kitchen fittings, brassware, taps, ancillaries Majority of your time will be spent selling to / generating specification sales from architects, interior designers, high end users, private developers The other element of your role will be to manage and generated new business with bathroom showrooms & bathroom retailers Looking to grow into and target larger projects such as hotels, leisure facilities and high end residential for new build and refurb projects Turnover target circa £1m once up and running Dealing with order values between £5k-£150k Inherit 100 accounts however will be expected to generate new business Covering a territory which will incorporate London & the South East as well as European counties such as; France, Spain, Netherlands, Germany, Greece etc The ideal applicant will be a Sales Executive Bathroom Brassware with: Must have experience within the interior industry Ideally have sales experience within an interiors industry such as; bathroom products, brassware, sanitaryware, tiles, flooring, acoustics, furniture, fabrics, wall coverings etc Would consider someone working in a interiors showroom or an interior designer Ideally speak French Ideally international or European sales experience however not essential Genuine get up and go work ethic Excellent time management and organisational skills Comfortable working autonomously with minimal supervision after initial product training period Results orientated, determined and enthusiastic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales
Mar 15, 2026
Full time
Sales Executive Bathroom Brassware Job Title: Sales Executive Bathroom Brassware Job reference Number: (phone number removed) Industry Sector: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales Area to be covered: London, UK & Europe (European travel, 1-2 days per month) Office based from Tower Bridge when not on the road (4 days a week) Remuneration: £30,000 - £35,000neg + £5,000 - £7,000 bonus (package will be determined on your experience) Benefits: Travel expenses when out visiting clients + comprehensive benefits package The role of the Sales Executive Bathroom Brassware will involve: Sales Executive selling a high quality range of luxury / boutiques interior bathroom and kitchen fittings, brassware, taps, ancillaries Majority of your time will be spent selling to / generating specification sales from architects, interior designers, high end users, private developers The other element of your role will be to manage and generated new business with bathroom showrooms & bathroom retailers Looking to grow into and target larger projects such as hotels, leisure facilities and high end residential for new build and refurb projects Turnover target circa £1m once up and running Dealing with order values between £5k-£150k Inherit 100 accounts however will be expected to generate new business Covering a territory which will incorporate London & the South East as well as European counties such as; France, Spain, Netherlands, Germany, Greece etc The ideal applicant will be a Sales Executive Bathroom Brassware with: Must have experience within the interior industry Ideally have sales experience within an interiors industry such as; bathroom products, brassware, sanitaryware, tiles, flooring, acoustics, furniture, fabrics, wall coverings etc Would consider someone working in a interiors showroom or an interior designer Ideally speak French Ideally international or European sales experience however not essential Genuine get up and go work ethic Excellent time management and organisational skills Comfortable working autonomously with minimal supervision after initial product training period Results orientated, determined and enthusiastic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Interior Fittings, Brassware, Brassware Products, Brassware Bathroom Products, Bathroom Fittings, Bathroom Accessories, Taps, Baths, Showers, KBB, Interior Building Products, Bathroom Products, Flooring, Acoustics, Architectural Ironmongery, Tiles, Carpet, Specification Sales, Specifiers, A&D, Architects, Interior Designers, Business Development Manager, Area Sales Manager, Sales Manager, Specification Sales
We are an award-winning international architecture, interior design, and project management practice based in Central London, blending innovative design, heritage architecture, and client strategy for a global clientele. Our portfolio spans prestigious commercial workplaces (Rolls Royce, Lufthansa Lounge Heathrow), cultural and civic heritage refurbishments (German Ambassador's Residence, London), high-end residential and cultural environments (Film School, Berlin), and bespoke event environments and interiors across Europe and beyond. We collaborate with blue-chip corporate clients, property developers, investment firms, family offices, private clients, and institutions that value design excellence, rigorous project delivery, and strategic client advice. This is an exciting growth phase for the firm as we strengthen our commercial development efforts and expand across the UK and international markets, including Singapore. As Business Development Manager, you will be responsible for driving revenue growth, securing new commissions, and owning strategic client engagement across our core market segments. You will work directly with the Directors, leading the commercial development of the practice's services. You will be instrumental in: Identifying, engaging and converting high-value prospects Building long-term relationships across corporate, commercial, property, and high-net-worth private sectors Developing targeted proposals and pitches Aligning the company's creative capability with client's strategic needs Key Responsibilities Strategic Growth & Market Leadership Build and execute a structured business development strategy aligned with the firm's long-term goals. Prioritise high-impact sectors: corporate HQs, workplace design, flagship retail and hospitality projects, heritage and cultural institutions, schools and private residential developments. Client Acquisition & Relationship Management Target and secure new clients including international corporations, developers, private equity investors, luxury retail brands, property owners, and cultural institutions. Act as a trusted advisor through the full sales cycle: lead generation qualification proposal negotiation close. Proposals, Pitches & Commercial Intelligence Lead proposal development, pitch decks, fee proposals and commercial terms. Develop market insights, competitor analysis, and pipeline forecasts. Collaborate with design leadership to tailor offers that resonate with client priorities. CRM & Pipeline Management Maintain and report on sales pipeline activity using CRM systems. Provide regular forecasting and performance reporting to senior leadership. Candidate Requirements Essential Proven track record in business development / sales in architecture, design, workplace, property or the built-environment sector, with experience selling to corporate clients, developers, investors, or high-net-worth private clients. Experience managing high-value project sales cycles (£500K+ fees). Established network and ability to influence senior decision-makers. Strong commercial acumen, negotiation skills, and understanding of project economics. Excellent communication, presentation and relationship-building skills. Desirable Experience in architecture, interior design, workplace consultancy, luxury retail environments or property development. Understanding of creative services contracts and fee structures. CRM and pipeline management proficiency. Why This Role is Attractive Prestigious Client Base & Projects - You will represent a brand delivering high-profile landmark projects - from international headquarters (JAB Holding Company) to flagship venues (Heathrow Business Lounge, Embassies, heritage refurbishments). Strong Growth Trajectory - The practice is expanding domestically and internationally, offering genuine scope for commercial impact and progression. Collaborative Creative Environment - Work closely with directors and design leaders, shaping how design ambition translates into commercial success. Rewarding Package - Competitive base salary with performance-linked earnings (OTE £100K) aligned to revenue achievement. To apply please attach your CV to the link provided.
Mar 13, 2026
Full time
We are an award-winning international architecture, interior design, and project management practice based in Central London, blending innovative design, heritage architecture, and client strategy for a global clientele. Our portfolio spans prestigious commercial workplaces (Rolls Royce, Lufthansa Lounge Heathrow), cultural and civic heritage refurbishments (German Ambassador's Residence, London), high-end residential and cultural environments (Film School, Berlin), and bespoke event environments and interiors across Europe and beyond. We collaborate with blue-chip corporate clients, property developers, investment firms, family offices, private clients, and institutions that value design excellence, rigorous project delivery, and strategic client advice. This is an exciting growth phase for the firm as we strengthen our commercial development efforts and expand across the UK and international markets, including Singapore. As Business Development Manager, you will be responsible for driving revenue growth, securing new commissions, and owning strategic client engagement across our core market segments. You will work directly with the Directors, leading the commercial development of the practice's services. You will be instrumental in: Identifying, engaging and converting high-value prospects Building long-term relationships across corporate, commercial, property, and high-net-worth private sectors Developing targeted proposals and pitches Aligning the company's creative capability with client's strategic needs Key Responsibilities Strategic Growth & Market Leadership Build and execute a structured business development strategy aligned with the firm's long-term goals. Prioritise high-impact sectors: corporate HQs, workplace design, flagship retail and hospitality projects, heritage and cultural institutions, schools and private residential developments. Client Acquisition & Relationship Management Target and secure new clients including international corporations, developers, private equity investors, luxury retail brands, property owners, and cultural institutions. Act as a trusted advisor through the full sales cycle: lead generation qualification proposal negotiation close. Proposals, Pitches & Commercial Intelligence Lead proposal development, pitch decks, fee proposals and commercial terms. Develop market insights, competitor analysis, and pipeline forecasts. Collaborate with design leadership to tailor offers that resonate with client priorities. CRM & Pipeline Management Maintain and report on sales pipeline activity using CRM systems. Provide regular forecasting and performance reporting to senior leadership. Candidate Requirements Essential Proven track record in business development / sales in architecture, design, workplace, property or the built-environment sector, with experience selling to corporate clients, developers, investors, or high-net-worth private clients. Experience managing high-value project sales cycles (£500K+ fees). Established network and ability to influence senior decision-makers. Strong commercial acumen, negotiation skills, and understanding of project economics. Excellent communication, presentation and relationship-building skills. Desirable Experience in architecture, interior design, workplace consultancy, luxury retail environments or property development. Understanding of creative services contracts and fee structures. CRM and pipeline management proficiency. Why This Role is Attractive Prestigious Client Base & Projects - You will represent a brand delivering high-profile landmark projects - from international headquarters (JAB Holding Company) to flagship venues (Heathrow Business Lounge, Embassies, heritage refurbishments). Strong Growth Trajectory - The practice is expanding domestically and internationally, offering genuine scope for commercial impact and progression. Collaborative Creative Environment - Work closely with directors and design leaders, shaping how design ambition translates into commercial success. Rewarding Package - Competitive base salary with performance-linked earnings (OTE £100K) aligned to revenue achievement. To apply please attach your CV to the link provided.
Assistant Manager Jewellery Location: Plymouth, Devon Salary: DOE + Annual Performance-Related Pay (APRP) Hours: Full-time, .25 hrs/week Monday to Saturday: 8:45am 6:00pm Thursday: early and late shift rotation 8:45am 8:00pm Sunday: 10:15am 4:30pm Includes one full weekend off and one extra weekend day off roughly every 6 weeks; additional weekends off may be offered where possible Company Overview We are recruiting for a busy, award-winning jewellery retailer with multiple stores across the South of England. Known for exceptional customer service, fine jewellery, and trusted craftsmanship, the business provides a professional, supportive, and career-focused environment. Staff are encouraged to develop skills, progress in their careers, and be involved in the creative side of the business, making this an excellent opportunity for ambitious retail leaders Role Overview We are seeking an experienced Assistant Manager with jewellery or watch retail experience to support the Store Manager in leading a high-performing, customer-focused store in Plymouth. This is a hands-on, customer lead role where you will: Support the Store Manager in daily store operations Lead by example on the shop floor and drive personal sales performance Motivate the team to achieve sales targets and KPIs Maintain visual merchandising and luxury customer service standards Support rota planning including weekend cover Assist with staff training, coaching, and development Ensure stock control, security, and accurate stock management Analyse sales figures, trends, and forecasts Maintain and develop the customer database and client relationships Ensure store cleanliness, equipment maintenance, and operational standards Follow cash handling procedures and financial controls Support compliance with health and safety regulations About You Previous retail sales management experience, ideally in jewellery or watches Strong work ethic with customer service at the heart of everything you do Exceptional personal sales record and ability to inspire a sales team Experience working with KPIs and driving sales performance Strong communication, organisational, and problem-solving skills Hands-on, professional, and customer-focused Ability to prioritise tasks and delegate effectively Passion for luxury retail and team development Benefits and Opportunities Competitive salary DOE plus Annual Performance-Related Pay (APRP) Full JET Jewellery Education Training industry-recognised qualification 29 days annual holiday including bank holidays Workplace pension Supportive, friendly team environment Ongoing training, development, and career progression Opportunity to work within an established and respected jewellery retailer How to Apply If you have jewellery or watch retail management experience and enjoy leading by example in a sales-driven, customer-focused store, we would love to hear from you Click Apply to submit your CV along with a brief note explaining why this role appeals to you
Mar 13, 2026
Full time
Assistant Manager Jewellery Location: Plymouth, Devon Salary: DOE + Annual Performance-Related Pay (APRP) Hours: Full-time, .25 hrs/week Monday to Saturday: 8:45am 6:00pm Thursday: early and late shift rotation 8:45am 8:00pm Sunday: 10:15am 4:30pm Includes one full weekend off and one extra weekend day off roughly every 6 weeks; additional weekends off may be offered where possible Company Overview We are recruiting for a busy, award-winning jewellery retailer with multiple stores across the South of England. Known for exceptional customer service, fine jewellery, and trusted craftsmanship, the business provides a professional, supportive, and career-focused environment. Staff are encouraged to develop skills, progress in their careers, and be involved in the creative side of the business, making this an excellent opportunity for ambitious retail leaders Role Overview We are seeking an experienced Assistant Manager with jewellery or watch retail experience to support the Store Manager in leading a high-performing, customer-focused store in Plymouth. This is a hands-on, customer lead role where you will: Support the Store Manager in daily store operations Lead by example on the shop floor and drive personal sales performance Motivate the team to achieve sales targets and KPIs Maintain visual merchandising and luxury customer service standards Support rota planning including weekend cover Assist with staff training, coaching, and development Ensure stock control, security, and accurate stock management Analyse sales figures, trends, and forecasts Maintain and develop the customer database and client relationships Ensure store cleanliness, equipment maintenance, and operational standards Follow cash handling procedures and financial controls Support compliance with health and safety regulations About You Previous retail sales management experience, ideally in jewellery or watches Strong work ethic with customer service at the heart of everything you do Exceptional personal sales record and ability to inspire a sales team Experience working with KPIs and driving sales performance Strong communication, organisational, and problem-solving skills Hands-on, professional, and customer-focused Ability to prioritise tasks and delegate effectively Passion for luxury retail and team development Benefits and Opportunities Competitive salary DOE plus Annual Performance-Related Pay (APRP) Full JET Jewellery Education Training industry-recognised qualification 29 days annual holiday including bank holidays Workplace pension Supportive, friendly team environment Ongoing training, development, and career progression Opportunity to work within an established and respected jewellery retailer How to Apply If you have jewellery or watch retail management experience and enjoy leading by example in a sales-driven, customer-focused store, we would love to hear from you Click Apply to submit your CV along with a brief note explaining why this role appeals to you
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Victoria on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral schemeCareer development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Mar 11, 2026
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Victoria on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral schemeCareer development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining on a full-time basis as our Assistant Store Manager in our Store in Victoria, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Mar 11, 2026
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining on a full-time basis as our Assistant Store Manager in our Store in Victoria, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Assistant Manager - Fashion Retail York Salary: Up to 35,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of York. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to 35,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in York? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35455
Mar 11, 2026
Full time
Assistant Manager - Fashion Retail York Salary: Up to 35,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of York. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to 35,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in York? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35455
Commercial Manager - Exhibitions £38,000 - £50,000 + Uncapped Commission + Excellent Benefits London Hybrid Industry leading luxury events business seeks a highly talented Commercial Manager to join their sales team selling exhibition and sponsorship across their leading hospitality and luxury hotel events portfolio. This role will focus on the sponsorship side of exhibitions so strong sponsorship or exhibition sales experience is key for this role. Our client's events are widely recognised as the leader in their field and their fantastic company culture has been widely recognised with numerous industry awards. This role has fast-track progression, within 12 months the plan is for this role to move into leadership with strategic and organisational responsibilities. We are looking for a highly driven, ambitious, proven exhibition sales person who is results focused. Candidate Profile: Minimum of 2 years of exhibition sales experience, ideally sponsorship led and a proven track record of driving sales results. Demonstrated success in achieving results within exhibitions and sponsorship sales, consistently meeting and exceeding targets. Highly organised, with the ability to effectively prioritise and manage time to maximize productivity and achieve goals. High emotional intelligence, skilled in building and sustaining strong relationships with both internal and external stakeholders. Personable and enthusiastic, with a proactive, solutions-oriented approach-a true team player committed to collective success. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 11, 2026
Full time
Commercial Manager - Exhibitions £38,000 - £50,000 + Uncapped Commission + Excellent Benefits London Hybrid Industry leading luxury events business seeks a highly talented Commercial Manager to join their sales team selling exhibition and sponsorship across their leading hospitality and luxury hotel events portfolio. This role will focus on the sponsorship side of exhibitions so strong sponsorship or exhibition sales experience is key for this role. Our client's events are widely recognised as the leader in their field and their fantastic company culture has been widely recognised with numerous industry awards. This role has fast-track progression, within 12 months the plan is for this role to move into leadership with strategic and organisational responsibilities. We are looking for a highly driven, ambitious, proven exhibition sales person who is results focused. Candidate Profile: Minimum of 2 years of exhibition sales experience, ideally sponsorship led and a proven track record of driving sales results. Demonstrated success in achieving results within exhibitions and sponsorship sales, consistently meeting and exceeding targets. Highly organised, with the ability to effectively prioritise and manage time to maximize productivity and achieve goals. High emotional intelligence, skilled in building and sustaining strong relationships with both internal and external stakeholders. Personable and enthusiastic, with a proactive, solutions-oriented approach-a true team player committed to collective success. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels Setting and achieving ambitious sales, margin and profitability targets Using data, market insight and performance metrics to guide strong commercial decisions Ensuring exceptional client experience and clinical excellence within the clinic and retail environment Driving utilisation, productivity and operational efficiency across the business Maintaining compliance with UK regulations and industry best practice Overseeing ecommerce performance including conversion, average order value, retention and fulfilment Managing digital marketing, user experience, stock flow and operational execution online Leading B2B distribution including supply chain, stock planning, logistics and partner relationships Improving forecasting, inventory management and delivery performance Creating a seamless brand and customer journey across all channels Taking full P&L ownership including budgeting, forecasting and financial modelling Driving margin optimisation, cost control and overall performance improvement Delivering clear reporting and insights to the Board Building, inspiring and developing a high performing management team Creating a culture of accountability, clarity and excellence Leading recruitment, retention and ongoing talent development Protecting and elevating the brand while championing exceptional customer experience How You'll Dazzle Us You're a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you're a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals. What's Next Apply via the form below!
Mar 11, 2026
Full time
The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels Setting and achieving ambitious sales, margin and profitability targets Using data, market insight and performance metrics to guide strong commercial decisions Ensuring exceptional client experience and clinical excellence within the clinic and retail environment Driving utilisation, productivity and operational efficiency across the business Maintaining compliance with UK regulations and industry best practice Overseeing ecommerce performance including conversion, average order value, retention and fulfilment Managing digital marketing, user experience, stock flow and operational execution online Leading B2B distribution including supply chain, stock planning, logistics and partner relationships Improving forecasting, inventory management and delivery performance Creating a seamless brand and customer journey across all channels Taking full P&L ownership including budgeting, forecasting and financial modelling Driving margin optimisation, cost control and overall performance improvement Delivering clear reporting and insights to the Board Building, inspiring and developing a high performing management team Creating a culture of accountability, clarity and excellence Leading recruitment, retention and ongoing talent development Protecting and elevating the brand while championing exceptional customer experience How You'll Dazzle Us You're a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you're a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals. What's Next Apply via the form below!
Job Title: Luxury Packaging Sales Manager Salary: £45k-£60k basic (depending on experience) + bonus Location: London (will consider remote working) This position has now been filled. Our client is a leading design and manufacturing services provider with multiple sites across the UK. They are looking for an innovative and creatively minded Sales Manager to promote their bespoke luxury packaging solutions in Fashion, Retail, Music, Multi-Media, Electronics and other luxury packaging users. This is a fantastic opportunity to join a company that will positively encourage and support you to learn and grow. Main Responsibilities Deliver a sales strategy to drive new business growth Reach out and build lasting relationships with customers of all types Hit KPIs Actively promoting new products and services To be considered for this role, you will be Be self-sufficient at sourcing new clients Commercially focused Disciplined, organised and possess excellent time management skills Solution driven, flexible and able to multitask Commitment and wanting to be part of this awesome company Experience working in a Sales & KPI-driven environment Ability to build instant rapport with people Able to work under pressure within a fast-paced environment A team player with a can-do attitude Candidates must have a minimum of 5 years' sales experience within a print production and packaging manufacturing environment. We are looking for a self-starter with proven experience selling in to, knowledge of, and an interest in high profile luxury brands.
Mar 10, 2026
Full time
Job Title: Luxury Packaging Sales Manager Salary: £45k-£60k basic (depending on experience) + bonus Location: London (will consider remote working) This position has now been filled. Our client is a leading design and manufacturing services provider with multiple sites across the UK. They are looking for an innovative and creatively minded Sales Manager to promote their bespoke luxury packaging solutions in Fashion, Retail, Music, Multi-Media, Electronics and other luxury packaging users. This is a fantastic opportunity to join a company that will positively encourage and support you to learn and grow. Main Responsibilities Deliver a sales strategy to drive new business growth Reach out and build lasting relationships with customers of all types Hit KPIs Actively promoting new products and services To be considered for this role, you will be Be self-sufficient at sourcing new clients Commercially focused Disciplined, organised and possess excellent time management skills Solution driven, flexible and able to multitask Commitment and wanting to be part of this awesome company Experience working in a Sales & KPI-driven environment Ability to build instant rapport with people Able to work under pressure within a fast-paced environment A team player with a can-do attitude Candidates must have a minimum of 5 years' sales experience within a print production and packaging manufacturing environment. We are looking for a self-starter with proven experience selling in to, knowledge of, and an interest in high profile luxury brands.
A leading design and manufacturing services provider is seeking a Luxury Packaging Sales Manager to drive new business and build relationships with clients in sectors like Fashion and Retail. The ideal candidate has at least 5 years of sales experience in packaging manufacturing. This role offers a competitive salary of £45k-£60k plus bonuses, with potential remote working options. Join a company that values innovation and supports personal growth.
Mar 10, 2026
Full time
A leading design and manufacturing services provider is seeking a Luxury Packaging Sales Manager to drive new business and build relationships with clients in sectors like Fashion and Retail. The ideal candidate has at least 5 years of sales experience in packaging manufacturing. This role offers a competitive salary of £45k-£60k plus bonuses, with potential remote working options. Join a company that values innovation and supports personal growth.
Hamberley Care Management Limited
Reading, Oxfordshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Thames Wood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 4 weeks holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives. Could you be part of our team? The successful applicant will have: Possess demonstrable experience working in a similar sales role, with healthcare industry experience. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable. Join us at Wargrave's most stunning care home Thames Wood House is a luxurious care home in Wargrave, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Mar 10, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Thames Wood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 4 weeks holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives. Could you be part of our team? The successful applicant will have: Possess demonstrable experience working in a similar sales role, with healthcare industry experience. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable. Join us at Wargrave's most stunning care home Thames Wood House is a luxurious care home in Wargrave, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Head of Retail (UK & Ireland) Location: London (Hybrid - 2-3 days in office & 2/3 days travel to site) Company Overview With a long-standing history, the company are one of the Top 5 leading beauty companies in the world, operating in 100+ countries with 40k+ employees and a portfolio of globally recognised skincare, fragrance and cosmetics brands. Opportunity Their Head of Retail is responsible for defining and delivering the retail strategy across their UK&I brand portfolio, partnering with their Commercial Director to lead retail organisation, drive sales performance, elevate customer experience, and strengthen brand equity across their sites, balancing strategic leadership with hands on retail execution to ensure consistent delivery of luxury standards. Key Responsibilities Retail Strategy & Commercial Performance Define and execute the UK&I retail growth strategy to set sales targets & strategic direction with National Field Sales Managers (tracking KPIs, performance insights, and sales forecasts) Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities across partners, doors, and channels Leadership & Team Development Lead and develop senior retail leaders and field teams (2 direct NSM reports + indirect oversight across 3 ASM & 15 Store Managers & 300+ in store colleagues) Build a high performance retail culture & support recruitment, onboarding, and succession planning; driving accountability and productivity across field teams Operational Excellence Drive innovation and efficiency in retail operations whilst maintaining luxury standards across stores, counters, and retail environments Ensure strong visual merchandising, staffing models, and stock management Customer Experience Champion luxury service standards and experiential retail; elevating product knowledge and service behaviours across teams Monitor customer feedback and refine service models Retail Partner Management & Cross Functional Collaboration Build strong strategic relationships with key retail partners, advising them on space, visibility, staffing, and commercial terms; act as the senior escalation point for retail issues Work closely with Marketing, Education, Commercial, Supply Chain, and VM to ensure strong launch execution and in store brand activations; representing the internal voice of retail Your Experience Senior multi site retail leadership experience within luxury beauty, cosmetics, or premium retail Proven commercial track record delivering sales growth & experience leading large multi layered field teams Strong understanding of retail operations and luxury service standards through making data driven decisions and utilising strong stakeholder management skills Leadership Profile Commercially driven & strategic yet operationally hands on, eager to collaborate, influence & advise others; agile & solutions focused with a customer centric luxury mindset Offering Competitive salary DOE + 18% bonus + £5k travel allowance 26 days holiday + BH + time off for your Birthday, Marriage & Moving House Private Medical + Enhanced Parental Allowance + 8% Matched Pension + Life Assurance up to 4x salary Generous product allocation & discount + Flexible Fridays + Wellbeing programmes + Incredible L&D opportunities
Mar 10, 2026
Full time
Head of Retail (UK & Ireland) Location: London (Hybrid - 2-3 days in office & 2/3 days travel to site) Company Overview With a long-standing history, the company are one of the Top 5 leading beauty companies in the world, operating in 100+ countries with 40k+ employees and a portfolio of globally recognised skincare, fragrance and cosmetics brands. Opportunity Their Head of Retail is responsible for defining and delivering the retail strategy across their UK&I brand portfolio, partnering with their Commercial Director to lead retail organisation, drive sales performance, elevate customer experience, and strengthen brand equity across their sites, balancing strategic leadership with hands on retail execution to ensure consistent delivery of luxury standards. Key Responsibilities Retail Strategy & Commercial Performance Define and execute the UK&I retail growth strategy to set sales targets & strategic direction with National Field Sales Managers (tracking KPIs, performance insights, and sales forecasts) Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities across partners, doors, and channels Leadership & Team Development Lead and develop senior retail leaders and field teams (2 direct NSM reports + indirect oversight across 3 ASM & 15 Store Managers & 300+ in store colleagues) Build a high performance retail culture & support recruitment, onboarding, and succession planning; driving accountability and productivity across field teams Operational Excellence Drive innovation and efficiency in retail operations whilst maintaining luxury standards across stores, counters, and retail environments Ensure strong visual merchandising, staffing models, and stock management Customer Experience Champion luxury service standards and experiential retail; elevating product knowledge and service behaviours across teams Monitor customer feedback and refine service models Retail Partner Management & Cross Functional Collaboration Build strong strategic relationships with key retail partners, advising them on space, visibility, staffing, and commercial terms; act as the senior escalation point for retail issues Work closely with Marketing, Education, Commercial, Supply Chain, and VM to ensure strong launch execution and in store brand activations; representing the internal voice of retail Your Experience Senior multi site retail leadership experience within luxury beauty, cosmetics, or premium retail Proven commercial track record delivering sales growth & experience leading large multi layered field teams Strong understanding of retail operations and luxury service standards through making data driven decisions and utilising strong stakeholder management skills Leadership Profile Commercially driven & strategic yet operationally hands on, eager to collaborate, influence & advise others; agile & solutions focused with a customer centric luxury mindset Offering Competitive salary DOE + 18% bonus + £5k travel allowance 26 days holiday + BH + time off for your Birthday, Marriage & Moving House Private Medical + Enhanced Parental Allowance + 8% Matched Pension + Life Assurance up to 4x salary Generous product allocation & discount + Flexible Fridays + Wellbeing programmes + Incredible L&D opportunities
We currently have an exciting opportunity to join us as a Customer Service Agent within our Customer Service Team. In a nutshell, you will be responsible for: Delivering a high standard of customer experience, by providing critical troubleshooting advice and resolving technical queries. Customer satisfaction and effective communication is of the highest priority in supporting the high-end products and services offered across the House of Rohl and Aqualisa product brands. What you are already great at: - Working as part of a team in delivering a high standard of service to our consumers. - Handle approximately 20-25 inbound calls per day (25%). - Escalate unresolved or complex issues to relevant department or higher-level when necessary. - Engage and support the UK and EMEAA Sales force. - Record consumer complaints/quality issues on CRM. - Process orders, product registrations and refunds for card payments. - Respond within department SLA to queries, product information, technical support, order discrepancies, warranty claims. - Proactively action and manage emails sent to the team mailboxes. - Collaborate with other departments and sister companies ensuring information and process are integrated and aligned. - Full process handling for the return of faulty product, ensuring all relevant procedures are followed. - Any other duties as required by the Manager for the smooth and efficient operation of the department. - Record clear and accurate details of consumer interactions. - Gather customer feedback to improve products, services and customer experience. - Adhering to company policies and procedures. For this role we would need you to demonstrate: - Minimum of 2 years proven experience in contact/call centre/customer service environment. - Experience of working within a premium/luxury brand (desired). - Excellent written and spoken English (essential). - Ability to use own initiative in a proactive manner. - Strong attention to detail (essential). - Possess the ability to problem solve, prioritise and work under pressure. - Have excellent customer service, relationship and communication skills. - Be proficient in MS Office Suites (desired). -CXone/Hubspot CRM knowledge (desired). - Enjoy working as part of a well-established team. - Willingness for continuous learning and development Core Competencies - Passion for Excellence in the Customer Experience - Ability to Retain Technical Information - Problem Solving Skills - Time Management and Organisation - Adaptability, Flexibility and Resilience - Emotional Intelligence - Natural Drive and Initiative Our Values : Aligned in our work together Agile in the face of challenge Accountable to our promises Action with integrity and transparency Why work for us: We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn t always defined by hitting a financial target. We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. The Benefits Bit: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed. Our Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed. If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies : We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.
Mar 09, 2026
Full time
We currently have an exciting opportunity to join us as a Customer Service Agent within our Customer Service Team. In a nutshell, you will be responsible for: Delivering a high standard of customer experience, by providing critical troubleshooting advice and resolving technical queries. Customer satisfaction and effective communication is of the highest priority in supporting the high-end products and services offered across the House of Rohl and Aqualisa product brands. What you are already great at: - Working as part of a team in delivering a high standard of service to our consumers. - Handle approximately 20-25 inbound calls per day (25%). - Escalate unresolved or complex issues to relevant department or higher-level when necessary. - Engage and support the UK and EMEAA Sales force. - Record consumer complaints/quality issues on CRM. - Process orders, product registrations and refunds for card payments. - Respond within department SLA to queries, product information, technical support, order discrepancies, warranty claims. - Proactively action and manage emails sent to the team mailboxes. - Collaborate with other departments and sister companies ensuring information and process are integrated and aligned. - Full process handling for the return of faulty product, ensuring all relevant procedures are followed. - Any other duties as required by the Manager for the smooth and efficient operation of the department. - Record clear and accurate details of consumer interactions. - Gather customer feedback to improve products, services and customer experience. - Adhering to company policies and procedures. For this role we would need you to demonstrate: - Minimum of 2 years proven experience in contact/call centre/customer service environment. - Experience of working within a premium/luxury brand (desired). - Excellent written and spoken English (essential). - Ability to use own initiative in a proactive manner. - Strong attention to detail (essential). - Possess the ability to problem solve, prioritise and work under pressure. - Have excellent customer service, relationship and communication skills. - Be proficient in MS Office Suites (desired). -CXone/Hubspot CRM knowledge (desired). - Enjoy working as part of a well-established team. - Willingness for continuous learning and development Core Competencies - Passion for Excellence in the Customer Experience - Ability to Retain Technical Information - Problem Solving Skills - Time Management and Organisation - Adaptability, Flexibility and Resilience - Emotional Intelligence - Natural Drive and Initiative Our Values : Aligned in our work together Agile in the face of challenge Accountable to our promises Action with integrity and transparency Why work for us: We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn t always defined by hitting a financial target. We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. The Benefits Bit: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed. Our Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed. If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies : We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.
A luxury hotel in the Scottish Highlands is seeking a General Manager to oversee operations and ensure exceptional service. The role requires someone with 4 or 5 Red Star experience, strong leadership skills, and a sales focus. Responsibilities include strategic direction, team development, and financial performance management. Ideal candidates should excel in crisis management and possess excellent communication abilities. Join this vibrant team in Pitlochry and help create an engaging guest experience.
Mar 09, 2026
Full time
A luxury hotel in the Scottish Highlands is seeking a General Manager to oversee operations and ensure exceptional service. The role requires someone with 4 or 5 Red Star experience, strong leadership skills, and a sales focus. Responsibilities include strategic direction, team development, and financial performance management. Ideal candidates should excel in crisis management and possess excellent communication abilities. Join this vibrant team in Pitlochry and help create an engaging guest experience.
Why Join Pine Trees Hotel? Experience a warm welcome in the Scottish Highlands and embrace the very best of Scottish culture. Nestled in the heart of Pitlochry, we invite everyone who joins our team to help us create a traditional Coorie lifestyle that reflects the natural beauty and serenity of our surroundings. At Pine Trees, we want our team and our guests to step away from the hustle and bustle and take in the breath-taking scenery within our 10-acre woodland estate. Your Role As General Manager you will be responsible for the overall management and operation of the 4 Pine Trees Hotel, a member of SLH and East Haugh House, which will launch in the summer of 2026. You will ensure the highest standards of service, guest satisfaction, and profitability. This role requires a strong leader with a passion for hospitality, someone with exceptional 4 or 5 Red Star experience, and the ability to inspire and manage a diverse team. As General Manager you will lead and motivate the hotel team to achieve both immediate goals and long-term strategy. The focus is on embedding an inspiring team culture, people development, commercial achievement spanning from top line revenue to bottom line profitability, quality and service delivery excellence. Key responsibilities Provide strategic direction and leadership for the hotel, ensuring a wholly positive and engaged work environment. Mentor and develop senior leaders within the hotel. Implement and maintain high level 4 & 5 Red Star standard operating procedures across the hotel, ensuring the hotel team is delivering exceptional service to our guests, with any insights rectified through appropriate training. In conjunction with the Head of Commercial and their team, develop and execute sales and marketing strategies to attract and retain guests and clients. Be present for high level industry showcasing of the hotel through FAM trips, hosting lunches, dinners, receptions etc. In conjunction with the Head of Operations and Head of Commercial, develop the hotel's budget and financial plans. Manage the financial performance including attainment of annual revenue growth and profit conversion targets. Monitor financial performance and implement cost-control measures. Where revenue concerns exist to develop and deploy appropriate operational cost actions to maximise profit protection. In collaboration with the Head of Commercial, maximize revenue through effective pricing and sales strategies for bedrooms, events, external spa, restaurant and bar. Oversee the recruitment, training, and development of hotel teams, supporting managers to select the best candidates for vacancies and have a pipeline of succession roles secured. Promote a culture of continuous improvement and professional development. Collaborate closely with Head of Operations and peer group in stringently reviewing key service measurements to attain guest net promoter score and brand global review index in alignment with scorecard targets. Champion and encourage a culture and awareness within the properties which support our initiatives to our charity partners and local community initiatives. About you 4 or 5 Red Star luxury hotel experience. Ability to create a high performing and all-inclusive guest centric culture. Sales focused with an ability to expertly support closing business leads. Strong growth mindset with the ability to adapt. Excellent verbal and written communication. Excellent organizational skills, with the ability to handle multiple priorities. Highly analytical, creative problem solver and a strong leader. Ability to make concise cost benefit decisions. Crisis management skills. Leading from the front mentality with effective resourcing skills.
Mar 09, 2026
Full time
Why Join Pine Trees Hotel? Experience a warm welcome in the Scottish Highlands and embrace the very best of Scottish culture. Nestled in the heart of Pitlochry, we invite everyone who joins our team to help us create a traditional Coorie lifestyle that reflects the natural beauty and serenity of our surroundings. At Pine Trees, we want our team and our guests to step away from the hustle and bustle and take in the breath-taking scenery within our 10-acre woodland estate. Your Role As General Manager you will be responsible for the overall management and operation of the 4 Pine Trees Hotel, a member of SLH and East Haugh House, which will launch in the summer of 2026. You will ensure the highest standards of service, guest satisfaction, and profitability. This role requires a strong leader with a passion for hospitality, someone with exceptional 4 or 5 Red Star experience, and the ability to inspire and manage a diverse team. As General Manager you will lead and motivate the hotel team to achieve both immediate goals and long-term strategy. The focus is on embedding an inspiring team culture, people development, commercial achievement spanning from top line revenue to bottom line profitability, quality and service delivery excellence. Key responsibilities Provide strategic direction and leadership for the hotel, ensuring a wholly positive and engaged work environment. Mentor and develop senior leaders within the hotel. Implement and maintain high level 4 & 5 Red Star standard operating procedures across the hotel, ensuring the hotel team is delivering exceptional service to our guests, with any insights rectified through appropriate training. In conjunction with the Head of Commercial and their team, develop and execute sales and marketing strategies to attract and retain guests and clients. Be present for high level industry showcasing of the hotel through FAM trips, hosting lunches, dinners, receptions etc. In conjunction with the Head of Operations and Head of Commercial, develop the hotel's budget and financial plans. Manage the financial performance including attainment of annual revenue growth and profit conversion targets. Monitor financial performance and implement cost-control measures. Where revenue concerns exist to develop and deploy appropriate operational cost actions to maximise profit protection. In collaboration with the Head of Commercial, maximize revenue through effective pricing and sales strategies for bedrooms, events, external spa, restaurant and bar. Oversee the recruitment, training, and development of hotel teams, supporting managers to select the best candidates for vacancies and have a pipeline of succession roles secured. Promote a culture of continuous improvement and professional development. Collaborate closely with Head of Operations and peer group in stringently reviewing key service measurements to attain guest net promoter score and brand global review index in alignment with scorecard targets. Champion and encourage a culture and awareness within the properties which support our initiatives to our charity partners and local community initiatives. About you 4 or 5 Red Star luxury hotel experience. Ability to create a high performing and all-inclusive guest centric culture. Sales focused with an ability to expertly support closing business leads. Strong growth mindset with the ability to adapt. Excellent verbal and written communication. Excellent organizational skills, with the ability to handle multiple priorities. Highly analytical, creative problem solver and a strong leader. Ability to make concise cost benefit decisions. Crisis management skills. Leading from the front mentality with effective resourcing skills.
Brand Marketing Manager We have an exciting opportunity for an experienced Brand Marketing Manager to join a leading luxury hospitality and leisure business with an outstanding collection of premium venues across the UK. Alongside a competitive salary of up to 50,000, the benefits package is excellent, including free use of facilities across all venues for employees and their families, an annual bonus of up to 15% of salary, 20 days holiday plus Bank Holidays, your birthday off, and additional holiday awarded for length of service, pension with 5% employer contribution, hybrid working (home working with travel as required to venues primarily in the South of England), and discounts on food and drinks at all venues (50% when working and 25% when off duty). You'll also benefit from excellent opportunities for career development and a highly supportive team environment. Reporting to the Marketing Director and managing one direct report (Brand Marketing Executive), the focus of the role is on planning and delivering high-impact, multi-channel brand marketing campaigns aimed at increasing customer retention and driving new member acquisition. You will work across a diverse portfolio of venues, ensuring the brand is consistently represented while delivering creative and commercially effective marketing campaigns. Key Responsibilities: Plan and deliver integrated brand marketing campaigns across a diverse product portfolio and multiple UK sites Create compelling, brand-led messaging that resonates with target audiences Plan and deliver venue-specific marketing activities on time and within budget Drive owned-channel social media strategy across the business Produce copy across a wide range of platforms and formats, including web content, apps, email marketing, brochures, advertising, editorial content and press releases Champion consistency of brand voice across all materials and touchpoints Manage brand and content budgets Lead photography and videography shoots, including supplier briefing, on-site shoot management and asset distribution across the business Manage seasonal event campaign activity Measure and report on campaign success, including ROI and ROAS, providing insights on audience engagement and channel performance and making clear recommendations for future campaigns We are looking for an experienced Brand Marketing Manager with strong campaign management expertise across both digital and offline channels. The ideal candidate will have a background in hospitality, leisure, travel, entertainment, retail, or a related sector, along with excellent creative, organisational and communication skills. For more information, please apply now.
Mar 09, 2026
Full time
Brand Marketing Manager We have an exciting opportunity for an experienced Brand Marketing Manager to join a leading luxury hospitality and leisure business with an outstanding collection of premium venues across the UK. Alongside a competitive salary of up to 50,000, the benefits package is excellent, including free use of facilities across all venues for employees and their families, an annual bonus of up to 15% of salary, 20 days holiday plus Bank Holidays, your birthday off, and additional holiday awarded for length of service, pension with 5% employer contribution, hybrid working (home working with travel as required to venues primarily in the South of England), and discounts on food and drinks at all venues (50% when working and 25% when off duty). You'll also benefit from excellent opportunities for career development and a highly supportive team environment. Reporting to the Marketing Director and managing one direct report (Brand Marketing Executive), the focus of the role is on planning and delivering high-impact, multi-channel brand marketing campaigns aimed at increasing customer retention and driving new member acquisition. You will work across a diverse portfolio of venues, ensuring the brand is consistently represented while delivering creative and commercially effective marketing campaigns. Key Responsibilities: Plan and deliver integrated brand marketing campaigns across a diverse product portfolio and multiple UK sites Create compelling, brand-led messaging that resonates with target audiences Plan and deliver venue-specific marketing activities on time and within budget Drive owned-channel social media strategy across the business Produce copy across a wide range of platforms and formats, including web content, apps, email marketing, brochures, advertising, editorial content and press releases Champion consistency of brand voice across all materials and touchpoints Manage brand and content budgets Lead photography and videography shoots, including supplier briefing, on-site shoot management and asset distribution across the business Manage seasonal event campaign activity Measure and report on campaign success, including ROI and ROAS, providing insights on audience engagement and channel performance and making clear recommendations for future campaigns We are looking for an experienced Brand Marketing Manager with strong campaign management expertise across both digital and offline channels. The ideal candidate will have a background in hospitality, leisure, travel, entertainment, retail, or a related sector, along with excellent creative, organisational and communication skills. For more information, please apply now.
