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Housing Officer Salary: 27,000 Location: Cardiff Bay Job Type: Full-time, Permanent Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer to join their busy Cardiff Bay branch, reporting directly to the Housing Manager. This is a varied, fast-paced role that requires strong organisation, communication and customer service skills. The successful candidate will have at least 1 year's property management experience and be confident liaising with landlords, tenants, contractors, and colleagues. An immediate start is available. Key Responsibilities: Manage day-to-day maintenance issues Carry out inventories, mid-term, and exit inspections Complete all paperwork accurately in line with company procedures Communicate effectively and professionally with landlords and tenants at all times Manage licences and certification compliance Provide general administrative support to the Maintenance and Housing Managers Process PDQ payments in person and over the phone Oversee key management, including booking keys in and out Requirements: Minimum of 1 year's property management experience Strong work ethic and excellent time/diary management skills Clear and confident communication skills Computer literate (Excel and database systems) Full, clean UK driving licence (essential) Ability to work Saturdays on a rota basis, with a day off in lieu during the week What's on Offer: Salary of 27,000 21 days holiday plus bank holidays Opportunity to study, gain qualifications, and become licensed under Rent Smart Wales legislation Auto-enrolment pension scheme (subject to eligibility and following 3 months in service) Regular social events with the team Intrested? Apply today, contact us on (phone number removed) or email (url removed)