98 jobs found

Business Development Manager Recruitment Sector Fuel Growth. Win New Business. Shape out future. Are you a proven sales hunter with deep recruitment industry know-how? Do you thrive on opening doors, building high-value relationships, and turning opportunities into long-term success? If so, we want to hear from you click apply for full job details

Overview Technical Assurance Manager Harlow, Essex £55,000 + Bonus Monday-Friday Days Benefits:- Matched Private Pension Scheme 25 Days Holiday + Bank Holidays + 3 Voluntary Days Medicash Healthcare Plan Our client is a leading food manufacturer, supplying to all the major supermarkets online food delivery companies, wholesale and restaurant chains. They are looking for an experienced Technical Assurance Manager to lead the quality team. Role & Responsibilities Ensure that all food products meet high standards of safety, quality & compliance in lne with BRC regulations and customer requirements Leading a team of quality assurance technicians - training, support & development Manage audits, technical assurance programs & CI initiatives Ensure compliance to be audit ready for BRCGS and customer audits Oversee product testing, investigate customer complaints, implement effective actions Deliver training on food safety, hygiene and quality standards Lead and manage pest control strategy Develop and implement robust traceability systems, monitor & manage site trends and risks Knowledge, Skills & Experience Must have a strong understanding of food safety, legal, compliance & quality standards within the food manufacturing industry HACCP Level 3 / Food Safety & Hygiene Level 3 or higher Proactive person with a "can-do" attitude Previous experience in a technical or quality manager position with food manufacturing Leadership and team development capabilities Excellent communication skills - problem solver and able to deliver practical solutions Strong knowledge of food safety systems - HACCP, VACCP, TACCP Working experience of using SAP would be beneficial To apply please email your CV / resume to - Chris Gumm - If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We're Hiring: Business Development Manager - Road Freight Sales We're on the hunt for a hunter. At K.A.G. Recruitment Consultancy, we've been trusted to find the best of the best for our client, and this is one you'll want to pay attention to. Because we're looking for a closer Someone with grit click apply for full job details

Overview Head of Channel & Business Development (Client Acquisition) - Head Office/ London • Full Time • Competitive Salary + OTE The Head of Channel & Business Development will lead the acquisition of net-new clients through both direct sales and partner-led channels. The role combines strategic leadership with hands-on business development, ensuring ITPS penetrates new markets, builds trusted relationships, and wins new logos across enterprise and mid-market sectors. Responsibilities Client Acquisition & New Business Growth Own and deliver against ambitious new business acquisition targets across managed services, cloud, cyber security, and connectivity. Lead by example, actively prospecting and engaging C-level decision-makers to secure high-value opportunities. Develop and implement a strategic client acquisition plan to expand ITPS's footprint in target sectors. Identify, recruit, and develop strategic channel partners and alliances to accelerate growth. Build joint go-to-market strategies with partners to drive pipeline and revenue. Manage partner relationships to ensure alignment, collaboration, and shared success. Data-Driven Market Insight Utilise data analytics, market intelligence, and competitive research to identify emerging opportunities. Leverage CRM and sales data to optimise prospecting, forecasting, and territory planning. Translate market trends into actionable sales strategies and propositions. Organisation & Team Development Assess team strengths and allocate skills effectively to maximise impact on acquisition and delivery. Coach and mentor business development staff, ensuring professional growth and alignment with company goals. Build a culture of accountability, collaboration, and continuous improvement. Proposition Delivery Refine ITPS's client value propositions, ensuring they are differentiated, compelling, and aligned to market needs. Work with marketing and pre-sales to create data-backed propositions that resonate with clients and partners. Oversee the creation of proposals, presentations, and tenders to ensure consistency and impact. Lead, mentor, and inspire the business development team to deliver consistently against acquisition goals. Define clear performance metrics and reporting to track progress and success. Provide market intelligence and competitor insights to shape business strategy. Act as a senior ambassador for ITPS at industry events, conferences, and networking forums. Skills & Experience Proven track record of driving net-new client acquisition in IT managed services, cloud, cyber, or digital transformation sectors. Strong channel development experience, with an established network of IT resellers, VARs, or technology partners. Strong new logo acquisition experience Experience in data-driven sales strategy, CRM analytics, and market research techniques. Demonstrated ability to design, communicate, and deliver compelling client propositions. Experience in leading and structuring business development teams to play to collective strengths. Ability to run complex sales cycles, engage multiple stakeholders, and close enterprise-level deals. Excellent communication, presentation, and negotiation skills at C-suite level. Commercially astute, with the ability to craft compelling value propositions. Strong leadership and team development skills, with the ability to inspire high performance. Desired Behaviours Hunter mentality - thrives on winning new business and building fresh client relationships. Data-driven mindset - makes decisions based on insights, research, and measurable evidence. Strategic thinker - able to identify market opportunities and turn them into revenue growth. Organisational leadership - ensures the right skills are in place and aligned to business priorities. Client-first approach - focuses on solving client challenges and creating long-term value. Collaborative leadership - encourages teamwork across sales, marketing, and delivery. Entrepreneurial drive - proactive, self-motivated, and willing to take ownership of growth. Commercial integrity - operates with professionalism, transparency, and ethical standards. Resilient & adaptable - thrives in a fast-paced, competitive market.

-Bristol/field based -30k-40k base - Double OTE This is an exciting new role for a driven, new business hunter to join an employee-centric telecommunications company based just off the M5 in Bristol. Our client is a small, but innovative company with exciting growth plans and they are now looking to expand their sales team by recruiting a field-based Business Development Manager to expand their terr click apply for full job details

Who are we Auxitrol Weston Operating Unit (OU) consists of 3 manufacturing plants, Auxitrol SAS (France), Weston Aerospace Ltd (UK), Auxitrol Weston (Mexico), with 3 R&D departments in France, UK and Norwich Aero Products Inc (US) along with 4 repair capabilities in France, UK, US & Singapore. Globally at Auxitrol there is approximately 740 employees: with 340 employees in France, 15 employees in Asia, 155 in Mexico and 15 employees in the USA . Weston Aerospace Ltd has approximately 175 employees at Farnborough whose responsibilities are to design and manufacture temperature, speed and pressure sensors for gas turbine and airframe applications. We have extensive environmental test facilities to verify our products' performance, replicating and exceeding hostile operating conditions. We have another smaller manufacturing site dedicated to analogue indicators, based in Waltham Cross, Hertfordshire with 16 employees. Job Overview/Purpose Responsible for the delivering sales growth across the portfolio of the business highly engineered sensor products, within the OEM sector for the European and RoW (everything outside US and Asia Pacific) Develop commercial strategies that support the company's planned strategic re-alignment objectives for re-positioning the business to be less reliant on historical contracts by developing new strategies and routes to market that will enhance margin and profitability whilst still proving exceptional value to the user community and the customer base. This will require the undertaking of wide ranging "pro-active" sales activities, including accurate sales forecasting, market analysis of current and future opportunities within our strategic accounts and maximising value from existing accounts. Key Responsibilities Manage portofolio of existing key customer accounts across the OEM sector within Europe and the RoW (outside of US and Asia Pacific) Manage team of Sales Managers covering the OEM sector within Europe and the RoW (outside of US and Asia Pacific) to deliver annual order intake and sales targets Accurately predict sales forecasts for use on a monthly basis (to deliver the annual P&L), annual basis (as part of the fiscal year planning process) and for a more strategic (5-year) horizon Set annual (value-based) price escalations on exisiting contracts as required Maximise the value from exisiting contracts - either through the renegotiation on better terms on existing contracts or through the pro-active response to any new requirements through the existing customer base Develop strategy for sustaining and growing the exisitng customer base - both through maximising value through existing contracts and / or leverage market adjacencies Play a leading "outward facing" role in developing new routes to market, including the collaborative opportunities that could be available with many of the leading Aerospace & Defence primes. Manage existing and new business relationships with key customer accounts in order to secure growth opportunities. Travel regularly across core markets, assist customers to shape their requirements in order to develop a strong position for winning new and lasting business Support new business development by assisting the new business development managers Drive added value to the customer offering, including the identification of new opportunities for the provision of a wide range of services and through life support. Work closely with an established network of agents to increase visibility, "grass roots" market intelligence, support commercial activities and validated opportunities. Build on the company's competencies, brand and expertise in the Aerospace and Defense market to continue to seek new opportunities that generate profitable new business (from the existing and new customer base). Review the market and competition, gather intelligence to facilitate the development of new products, services and solutions. Keep updated with customer procurement and replenishment cycles; liaise with the user community, draw upon the vast technical expertise and resources available within the business to evolve the product offering, but without losing sight of the need to win new business. Support the engineering team with the development of new ideas and concepts to meet current and future customer needs As an integral part of the team, provide support to the Business Unit Manager, take pro-active ownership of the sales business development of the portfolio including identifying key milestones and capture plans to involve, drive and communicate with the supporting team. Attend trials, trade shows, conferences & PR events as required. Intrinsic Skills Required Driven and ambitious : AW is looking for an individual with ambition to develop their career. This role has strong potential for future development (into a Business Unit Manager and / or Vice President) Strong ethical and moral compass: able to work across functions within a non-political, open and honest business culture that has an overarching commitment towards "value creation" and the on time delivery of consistently reliable engineered products. Credible leader, influencer and motivator of others, people orientated and able to give insight into the development of the team, making changes and improvements. Well-developed inter-personal skills: dynamic, positive and enthusiastic, with the ability to negotiate, think laterally and act through reasoned decision making. Results orientated, good judgement and decision making skills; able to balance the requirements to work strategically in order to meet the company's overall business plan with the "hands on" requirement to walk the floor and think on your feet. Honest and open communicator who is able to prioritise information, keep colleagues informed and has a natural flair for developing strong customer relationships. Strong presentation skills - able to develop and confidently deliver high impact, technically focused presentations to colleagues, customers and the parent company. Data driven - uses analytical, data-backed, skills to inform decisions Bias for action - ability to pro-actively solve problems Qualifications/Skills/Experience A strong track record of success in international sales gained from within an Aerospace & Defence related environment The appointee must be able to identify, develop, negotiate, capture and close opportunities in order to sustain and grow existing business An exceptional well networked user may be considered provided that a proven track record of success in a commercial/ business development role has already been obtained. An individual from outside the above sectors with extensive business development experience in "high proprietary products" may also be considered. Degree qualified in a business, marketing or engineering discipline; you may also now be an ambitious business development professional with a "hunter/go-getting" approach who is now ready for the "next step up". An understanding of the complex procurement process that nations adopt within an aerospace environment. Able to perform within in a close knit, agile, highly responsive team based environment that specialises in low volume, highly complex products with long lead times. A team player, with a genuine desire to work pro-actively within a fast paced and fun team environment. Be self-sufficient and able to quickly grasp sales and technical knowledge of the company's products, capabilities and branding. The company have strong "in house" technical expertise which can be drawn upon as required. Experience of managing of overseas agents/representatives: - display an appreciation of cultural sensitivity. Strong presentation, financial & commercial skills and have a natural flair for developing strong customer relationships, combined with the intellect to fully understand their current and future needs for new capability or the replacement of existing equipment. Able to generate the respect of others, challenge when required and display an uncompromising approach towards business success. Able to understand wider market opportunities, competitors, technologies and trends and exploit these for winning new business. Strong commercial understanding of customer budget plans, procurement process, bid management, contractual terms, pricing and gross margin analysis. Able to operate effectively and remain focused on "winning business" within a matrix organization with competing demands on time and priorities. Familiar with a formal sales operating process which also captures and develops emerging opportunities into defined and qualified prospects. A strong influencer who can demonstrate attention to detail and display a logical and disciplined determination to capture new business. Able to prioritise information, keep internal colleagues informed and ensure that the customer is always on board and is fully up to date. Demonstrate the "values and behaviours" that are important in the business. Key personal attributes sought include, drive, determination, team work, creativity, good communication skills and a winning mentality. An accomplished negotiator, who is responsive to the needs of customers, can close business and adhere to high ethics and codes of conduct. Proficient in the use of MS Office tools. A willingness and ability to travel within the UK and overseas at short notice. . click apply for full job details

A Senior Account Director - Banking is responsible for driving new business growth within a defined territory. The role focuses on identifying, developing, and closing net-new customer opportunities, with a strategic emphasis on expanding OneStream's footprint into untapped markets and organizations. The Senior Account Director takes full ownership of pipeline generation and progression, leveraging a consultative, value-based sales approach to demonstrate how OneStream's SaaS platform addresses complex business needs. This individual is responsible for engaging C-level stakeholders, navigating enterprise sales cycles, and building strong, trust-based relationships with prospective clients. Success in the role requires a self-starter with exceptional prospecting capabilities, a deep understanding of the financial and operational challenges facing modern enterprises, and a passion for winning new business. The Senior Account Director collaborates cross-functionally with Marketing, Pre-Sales, Business Development, and Strategic Alliances to maximize market reach and accelerate deal velocity. While some collaboration with existing accounts may occur, the primary focus of this role remains new logo acquisition and revenue growth. PRIMARY DUTIES & RESPONSIBILITIES New Business Development: Drive new logo acquisition through strategic prospecting, outbound outreach, marketing leads, and partner referrals. Account Expansion: Identify upsell and cross-sell opportunities by understanding evolving customer needs and aligning them with OneStream's solutions. Pipeline Generation: Build and maintain a healthy pipeline through self-sourced efforts and collaboration with Customer Success, Business Development, Marketing, and Alliances. Salesforce Hygiene: Maintain clean, accurate, and up-to-date Salesforce records to support data-driven decision making, forecast accuracy, and cross-functional alignment. Sales Execution: Prepare and present tailored business cases, proposals, and SaaS agreements that align customer objectives with OneStream's value proposition. Quota Achievement: Balance new business and existing account growth to meet or exceed sales targets. Customer Partnership: Serve as a consultative partner, delivering insights and value that support long-term customer success and retention. Value Communication: Clearly articulate OneStream's differentiators through compelling written, virtual, and in-person presentations. Opportunity Management: Accurately track and forecast sales opportunities while ensuring timely knowledge transfer across internal teams and external stakeholders. Needs Assessment: Conduct discovery sessions, research, and demos to assess and align OneStream offerings with client challenges. Proposal Development: Create high-impact proposals and responses to client requests, supporting revenue growth and strategic alignment. Cross Functional Leadership: Contribute to key internal initiatives (e.g. sales enablement, process improvement and may deputise for the Sales Director as needed. Mentorship & Sales Excellence: Lead by example through professional and collaborative selling, mentor team members on sales best practices and support employee engagement initiatives. REQUIRED EDUCATION AND EXPERIENCE 10+ years of B2B sales experience, with a strong focus on new business; high-potential candidates with less experience will also be considered. Deep understanding and knowledge of selling to financial services organisations. Proven track record of consistently exceeding quotas through net-new customer acquisition. Demonstrated success in prospecting, pipeline generation, and closing complex deals. Hunter mindset with ability to drive outbound efforts and convert leads from multiple channels. Skilled at articulating solution value to senior stakeholders and navigating multi-threaded sales cycles. Strong command of sales methodologies such as MEDDPICC or Challenger to manage complex sales cycles. Strategic thinker with business acumen to align solutions with customer pain points and goals. Comfortable operating independently in fast-paced, high-growth environments. PREFERRED EDUCATION AND EXPERIENCE University Degree or College Diploma in Sales, Business Administration, Marketing or a related field. Prior sales experience in the SaaS industry, especially within the CPM / EPM industry or financial software space. Experienced in collaborating with Marketing, Product, Business Development, and Pre-Sales to accelerate deal velocity. KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates a strategic mindset with a focus on long-term value creation. High degree of ownership and autonomy. Consistently driven by goals and measurable outcomes. Maintains a strong customer-centric approach across all initiatives. Possesses strong commercial acumen and sound business acumen to drive sustainable growth. Proven ability to build and maintain trusted relationships with C-level executives and key stakeholders. Adept at identifying, understanding, and proactively responding to evolving customer needs. Highly flexible and adaptable, with the ability to navigate complex and changing environments. WHO WE ARE OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit . WHY JOIN THE ONESTREAM TEAM Transparency around corporate structure, salary, and benefits. Core value of customer success. Variety of project work (not industry specific). Strong culture and camaraderie. Multiple training opportunities. All candidates must be legally authorised to work for any company in the country where this position is located without sponsorship. OneStream Software is an Equal Opportunity Employer.

Sumo Logic helps make the digital world faster, reliable and more secure . Our purpose is to bring teams together to solve observability and security issues for digital enterprises. Sumo is a SaaS Analytics pioneer in continuous intelligence, a new category of software, which enables organisations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications, and cloud computing. The Sumo Logic Continuous Intelligence Platform automates the collection, ingestion, and analysis of application, infrastructure, security, and IoT data to derive actionable insights within seconds. More than 2,400 customers rely on Sumo Logic to build, run, and secure their modern applications and cloud infrastructures. Only Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy. We are seeking an experienced and highly motivated tech savvy, sales professional to help us fuel our growth and develop our relationships with both new and existing customers. We seek an experienced salesperson able to effectively balance high velocity deals with larger complex deals, working in partnership with our channel partners. Our ideal candidate will be a hunter, who has consistently been in the top 10% of the sales teams she/he has worked within. They will have a track record of growing sales, a creative and consultative approach, be able to take initiative to produce results combined with polished presentation skills. Job Responsibilities Target, manage and sell to new and existing customers, exceed revenue quota goals. Demonstrate the ability to address each customer and partner's unique needs, while providing them with the relevant information and appropriate solutions. Working alongside your dedicated Pre-Sales Engineer deliver compelling demo's, discovery and technical solutions that meet the customers business and technical needs Align with your dedicated SDR to create compelling outreach campaigns and generate sales pipeline. Qualify and manage inbound leads in order to process through the sales funnel. Close and process all prospects, managing an end-to-end sales lifecycle working alongside our talented Pre-Sales Engineers, Professional Services, Sales operations, deal desk, legal and marketing teams Engage with Channel Partners and Alliances to extend market reach. Work closely with our Customer Success Team for client reviews. Create and deliver accurate sales forecasts. Provide timely and insightful input back to other corporate functions, particularly product management and marketing. Desired Qualifications, Skills and Experience Effective Selling Demonstrable sales experience selling B2B software applications; on-demand/SaaS, Security Solutions & IT Infrastructure Management solutions. Proven track record of selling to both a technical audience like IT Operations, Security, and Dev/Ops leaders and practitioners, as well as engaging with Economic Buyers C-level and Procurement teams. Deliver oral and written communications that are impactful and persuasive with their intended audience Build compelling presentations in conjunction with SE's for PoV's, Pro Services and commercial business cases Customer & Territory Management Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers and prospects. Identifying, meeting and exceeding customer expectations, by treating customers with dignity and respect. Manage territory, considering each and all accounts, collectively. Establish accurate plans and forecast, prioritise efforts, generate short term results whilst holding a long term perspective to maximise overall territory viability. In-depth knowledge of given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, regulatory issues, etc. Cultural Fit Thrive in a fast-paced, high-growth and rapidly changing industry. Passionate about technology to resolve customer problems and operates as a team player, who communicates effectively, and works well in a winning but positive team environment. Experienced in company applications such as CRM SFDC and is consistent and timely delivering key tasks such as forecasts, completing enablement training and attending essential company meetings, town halls. Good understanding of sales methodologies such as Meddpicc, sales challengers or other sales methods. What we can offer you Excellent remuneration package with quarterly wellness days and other benefits Opportunity to earn with an excellent commission complan, built in accelerators, exciting quarterly SPIFFs, President Club, and other awards Full Onboarding and enablement to develop your skills and continuous learning Creative and innovative Leadership team who are engaged with our field sales teams A growing client base, - we are challenging the traditional & legacy ISV's in this space A dynamic but empathetic, and caring culture - all SUMO's are respected across the world and celebrate diversity We have won over 60+ awards as one of the best places to work! An award winning and truly powerful SaaS Analytics platform, in Gartner MQ for both Security & Observability About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit . Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. Created job description for publication.

Location: London, UK (Hybrid or Remote within the UK) This role will cover EMEA markets and provide interim APAC coverage until future expansion. Regular travel within Europe and to key SIA events will be required. Drive new member growth for the CWS Council by selling the value of SIA's research, insights, and network within your assigned territory. Research and target enterprise organizations that leverage contingent workforce programs, identifying key decision-makers and engaging them through education and consultative outreach. Manage the full sales cycle from lead generation and discovery through to close while maintaining accurate forecasting and CRM documentation. Leverage multiple prospecting channels including calls, LinkedIn, email, and SIA CWS leading industry events to build a strong and consistent pipeline. Schedule and lead sales presentations that clearly articulate the benefits of CWS Council membership and SIA's broader portfolio. Partner closely with internal experts and leadership to support sales conversations and maximize close rates. Represent SIA at leading industry conferences, scheduling meetings in advance and actively networking on-site to generate new opportunities. Stay informed on key industry movements, including enterprise buyer role changes, and update SIA's CRM to maintain current intelligence. Participate in regular team meetings, insight calls, and member events. Achieve CCWP and SOW Management Certification 8+ years of relevant enterprise sales experience. Proven success selling directly to Contingent Workforce Enterprise Buyers . Deep understanding of the contingent workforce solutions ecosystem (MSP, VMS, staffing, technology providers, and program management). Demonstrated record of quota achievement or President's Club-level performance. A true hunter mentality - motivated by building new business, not managing existing accounts. Experience with subscription-based sales models and structured quota management. Background in leveraging conferences and events for sales opportunities. Strong communication skills with the ability to develop compelling value propositions, proposals, and presentations. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Willingness to travel domestically and internationally (up to 30%). Ability to perform under pressure while maintaining professionalism and follow-through. Sales experience in the contingent workforce ecosystem in either technology, MSP, professional services, or workforce solutions. Global or international experience within the contingent workforce industry. Public speaking and presentation skills; experience moderating panels or delivering client-facing sessions. Environmental Demands Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week. Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs and are subject to change. Physical activities will include frequent in-person or virtual interactions. Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote. Employee work location is subject to change. An "in-office" role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves. A "remote" role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, NV, NY, NC, OH, OR, TN, TX, VA, WA, WI, and Washington, DC.A "hybrid" role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager's approval, subject to change.Many positions will also include work done in "the field." Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting but are subject to change as a role evolves.Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. Work schedule and travel requirements are subject to change as a role and needs evolve over time. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required. For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems. The typical physical requirements are light work-exerting up to 25lbs of force occasionally and/or up to 10lbs of force frequently and may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Some positions will have additional physical requirements, including exerting up to 50lbs of force to move and/or carry equipment, supplies, files, or other materials as the role requires. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role.

THE OPPORTUNITY This role is ideal for a motivated individual with Customer Success experience looking for an opportunity to grow. Customer Success is a key differentiator for our business. We operate as strategic, consultative partners, combining product and industry knowledge to help customers realize the full potential of their investment in Xactly's solutions while identifying opportunities to grow the customer footprint. As a Customer Success Manager at Xactly Corporation, you'll be responsible for developing relationships with key customer stakeholders to understand their business goals and objectives. You'll understand how customers are using their products and will identify, track and analyze success metrics and work with customers on plans to help them achieve their desired business outcomes ensuring long-term relationships with Xactly. In addition you will proactively identify and prioritize risk in your portfolio, managing cross-functional efforts as needed with our Support, PS and Product teams to resolve customer concerns. You'll ensure each customer's voice is heard and you will have responsibility for protecting and growing ARR via customer retention and satisfaction programs, and through product adoption and customer enablement for your assigned portfolio of customers. THE TEAM Xactly's Customer Success team is a tight-knit team driven to see the success of our customers. We have a very tenured, organically grown Customer Success leadership team that is always willing to provide support and guidance. We pride ourselves on proactively driving customer success while partnering with our Product team to shape product decisions based on customer feedback. The Skill Set 5+ years experience as Customer Success Manager supporting a complex SaaS solution(s) for Enterprise B2B customers You are a creative problem solver who is passionate about ensuring customers are successful and you can point to more than one customer who sings your praises when talking about the intelligent, collaborative and effective way you worked with them to maximize the value they were getting from their solution. You are considered the expert in some areas by your current team members and a go-to person when things get challenging. You are a confident communicator with outstanding written and verbal skills You are skilled prioritizer and multi-tasker and have demonstrated ability to manage multiple key customer priorities concurrently You pride yourself on staying up to date on industry changes and best practices. Experience working directly with customer executives is a plus Experience in the ICM/SPM space highly valued but not required WITHIN THREE MONTHS, YOU'LL: Have a strong understanding of how an Xactly CSM works with their customer base Understand the function of each Xactly department and how Customer Success aligns with each org Complete the Customer Success Onboarding Program Gain a strong understanding of Xactly's Suite of Products and sales performance management and planning and complete Incent Admin Certification Work closely with your colleagues, shadowing customer conversations and activities Have introduced yourself to your entire portfolio of accounts and begin to proactively manage the portfolio identifying risks and developing an understanding of where each customer is in their value progression WITHIN SIX MONTHS, YOU'LL: Have success plans and success metrics in place for the top 50% of your customer base Confidently work with other departments to prioritize and address customer concerns Begin to schedule QBR focused discussions with your account base (onsite or web) Continue to learn and understand the product and internal processes Complete your Xactly University Learning Path for Xactly products WITHIN TWELVE MONTHS, YOU'LL: At 12-months, you will be seen as a well-versed, trusted business-advisor and expert, making a significant positive impact within your customer base BENEFITS & PERKS Comprehensive insurance coverage (including pet insurance!) Flexible time off and sick days Short-term disability, long-term disability, maternity and parental leave Gym/fitness reimbursement and tuition reimbursement Flexible savings account & Health savings account Paid holidays and up to 3 days paid community and volunteer leave Life and AD&D insurance 401(k) Retirement Savings Plan Access to wellness program (Grokker, EAP, quarterly wellness webinars) Employee discount program Additional voluntary benefits such as pet insurance, critical illness, accident insurance, hospital indemnity, and legal plan Applications will be accepted only for those currently residing in the posted country for this role. There is no expectation of approval for an international relocation for this job. The compensation range is specific to the posted job location and role and takes into account the wide range of factors considered in making compensation decisions but not limited to skill sets, experience, training, licensure, certifications, performance, and market and peer comparisons. Salary ranges allow for growth opportunities as the employee develops new skills and/or hones current skills. OUR VISION Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. OUR CORE VALUES Customer Focus Accountability Respect Excellence (CARE) are the keys to our success, and each day we're committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement