Customer Success Manager - Parcel Lockers At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Your role in our future Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast paced work environment, allowing you to make an immediate impact on our team and company. Reporting to the customer success Director, we are looking for someone who is positive, supportive, and self starting. You are passionate about great customer service, tech savvy, and you enjoy detailed data related assignments. If you are looking for a company where everyone works together and "wears a few hats", "rolls up their sleeves" to get the job done, this opportunity may be perfect for you. The purpose of Customer Success Management is to proactively guide locker hosts toward achieving their desired outcomes with our products or services, ensuring long term satisfaction, loyalty, and mutual growth. By building trusted relationships, driving product adoption, and delivering measurable value, Customer Success acts as a strategic partner that maximises customer lifetime value while enhancing retention rates and reducing churn. Parcel Lockers are a key focus line of business for Quadient globally. Retention and expansion of Strategic hosts and clients are essential to achieving the yearly growth required. Guide new and existing hosts through Quadient processes and continual benefits of hosting a locker. Create onboarding materials and automated processes (Videos, guides and FAQs). Product demos and training sessions where required. Act as a primary point of contact for locker hosts. Build strong, long term lifecycle relationships with each host. Develop loyalty. Understand host goals and align them to Quadient Locker goals. Respond to inbound enquiries, providing support for cases raised by Quadient contact Centre (CIC). Escalate technical issues to relevant technical support functions. Ensure timely resolution, communicate updates clearly to the host and internal functions. Drive Host contract renewals by promoting return on investment. Identify cross sell and joint marketing opportunities. Collaborate with Site acquisition team for expansion strategy and opportunity. Monitor Host locker performance, evaluating data (usage, adoption, growth). Identify risks of churn and take early preventative action. Your profile Understanding of customer lifecycle management, retention strategies and value realisation. Product knowledge: Ability to learn and apply a deep knowledge of smart lockers and software that runs smart lockers. Presentation skills and associated technologies such as MS PowerPoint CRM and CS Tools: Ability to use CRM (Salesforce and Salesloft), survey tools etc Data analysis analytics and organisational skills, using BI tools such as Power BI Strong communication skills (written and verbal) Project management: Knowledge of managing onboarding, implementation and succession plans Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Feb 05, 2026
Full time
Customer Success Manager - Parcel Lockers At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Your role in our future Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast paced work environment, allowing you to make an immediate impact on our team and company. Reporting to the customer success Director, we are looking for someone who is positive, supportive, and self starting. You are passionate about great customer service, tech savvy, and you enjoy detailed data related assignments. If you are looking for a company where everyone works together and "wears a few hats", "rolls up their sleeves" to get the job done, this opportunity may be perfect for you. The purpose of Customer Success Management is to proactively guide locker hosts toward achieving their desired outcomes with our products or services, ensuring long term satisfaction, loyalty, and mutual growth. By building trusted relationships, driving product adoption, and delivering measurable value, Customer Success acts as a strategic partner that maximises customer lifetime value while enhancing retention rates and reducing churn. Parcel Lockers are a key focus line of business for Quadient globally. Retention and expansion of Strategic hosts and clients are essential to achieving the yearly growth required. Guide new and existing hosts through Quadient processes and continual benefits of hosting a locker. Create onboarding materials and automated processes (Videos, guides and FAQs). Product demos and training sessions where required. Act as a primary point of contact for locker hosts. Build strong, long term lifecycle relationships with each host. Develop loyalty. Understand host goals and align them to Quadient Locker goals. Respond to inbound enquiries, providing support for cases raised by Quadient contact Centre (CIC). Escalate technical issues to relevant technical support functions. Ensure timely resolution, communicate updates clearly to the host and internal functions. Drive Host contract renewals by promoting return on investment. Identify cross sell and joint marketing opportunities. Collaborate with Site acquisition team for expansion strategy and opportunity. Monitor Host locker performance, evaluating data (usage, adoption, growth). Identify risks of churn and take early preventative action. Your profile Understanding of customer lifecycle management, retention strategies and value realisation. Product knowledge: Ability to learn and apply a deep knowledge of smart lockers and software that runs smart lockers. Presentation skills and associated technologies such as MS PowerPoint CRM and CS Tools: Ability to use CRM (Salesforce and Salesloft), survey tools etc Data analysis analytics and organisational skills, using BI tools such as Power BI Strong communication skills (written and verbal) Project management: Knowledge of managing onboarding, implementation and succession plans Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.
TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Key position responsibilities: Create effective approaches to drive new revenue and close new business Identify, qualify, develop, and close sales opportunities Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect services Identify prospective leads; develop new client relationships via cold calling, internet research, networking events, trade shows and direct marketing Promote TransPerfect by educating clients on the company's various services Present TransPerfect solutions via one-on-one, group, online and in-person meetings Manage and control pricing and contractual issues by developing a thorough understanding of company procedures Provide customer support and manage client expectations Quote, manage and bill projects on a daily basis, coordinating with clients and production teams to ensure these run smoothly and profitably Communicate professionally at all levels of senioritySkills required: Commit to a high level of integrity and service Deliver quality work Service focused with a desire to exceed clients' expectations Owning your performance and taking responsibility Multitask and work with a sense of urgency in a fast-paced environment Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect Work well in a team with people from a variety of different backgrounds and cultures Build and maintain strategic relationships with clients and co-workers Celebrate diversity and embrace new ideas and differing perspectives Be financially responsible and make sound financial decisions Take active measures to achieve results and solve problemsExperience required: Degree or equivalent experience 3 years + previous strategic business development experience Superior communication skills in both English and the local language Proven sales life cycle experience - lead generation through business closing Proven track record in achieving sales target Excellent problem solving and analytical skills Established capabilities managing complex, multi-stakeholder sales cycles Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service We also require candidates to have ongoing legal right to work in the country they are applying
Feb 05, 2026
Full time
TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Key position responsibilities: Create effective approaches to drive new revenue and close new business Identify, qualify, develop, and close sales opportunities Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect services Identify prospective leads; develop new client relationships via cold calling, internet research, networking events, trade shows and direct marketing Promote TransPerfect by educating clients on the company's various services Present TransPerfect solutions via one-on-one, group, online and in-person meetings Manage and control pricing and contractual issues by developing a thorough understanding of company procedures Provide customer support and manage client expectations Quote, manage and bill projects on a daily basis, coordinating with clients and production teams to ensure these run smoothly and profitably Communicate professionally at all levels of senioritySkills required: Commit to a high level of integrity and service Deliver quality work Service focused with a desire to exceed clients' expectations Owning your performance and taking responsibility Multitask and work with a sense of urgency in a fast-paced environment Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect Work well in a team with people from a variety of different backgrounds and cultures Build and maintain strategic relationships with clients and co-workers Celebrate diversity and embrace new ideas and differing perspectives Be financially responsible and make sound financial decisions Take active measures to achieve results and solve problemsExperience required: Degree or equivalent experience 3 years + previous strategic business development experience Superior communication skills in both English and the local language Proven sales life cycle experience - lead generation through business closing Proven track record in achieving sales target Excellent problem solving and analytical skills Established capabilities managing complex, multi-stakeholder sales cycles Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service We also require candidates to have ongoing legal right to work in the country they are applying
A leading financial services firm is seeking an experienced sales professional to manage complex enterprise relationships in the Investments industry, focusing on Asset Servicing. Ideal candidates will have over 10 years of experience, a bachelor's degree, and demonstrate strong sales, interpersonal, and communication skills. The role includes delivering presentations, maintaining sales pipelines, and enhancing client relationships. The firm offers a hybrid work model, competitive benefits, and a commitment to employee well-being.
Feb 05, 2026
Full time
A leading financial services firm is seeking an experienced sales professional to manage complex enterprise relationships in the Investments industry, focusing on Asset Servicing. Ideal candidates will have over 10 years of experience, a bachelor's degree, and demonstrate strong sales, interpersonal, and communication skills. The role includes delivering presentations, maintaining sales pipelines, and enhancing client relationships. The firm offers a hybrid work model, competitive benefits, and a commitment to employee well-being.
About this role Location: London & Dublin The Position We are seeking an experienced sales professional with a proven track record of managing complex enterprise relationships within the Investments industry, with a particular focus on Asset Servicing (including Fund Administrators, Depositary Banks, and third party ManCos). You will join a growing team dedicated to the Asset Servicing segment at one of the world's leading firms, helping to expand our presence across EMEA by driving new business and deepening partnerships with existing clients. To thrive in this role, you will bring exceptional commercial acumen, demonstrable success in enterprise sales, a passion for delivering results, and a commitment to building strong, trust based relationships that create value for both clients and the firm. Your day would include Delivering presentations of our company products to potential and existing clients Actively generating and maintaining sales pipeline and document sales activity through our CRM Opportunity to be part of a dynamic and motivated team You will join us to accelerate and grow sales across our eFront platforms to deliver aspirational financial results measured by AUA/AUC/AUM, net new assets and revenue targets with a focus on the Asset Servicing industry. Customizing the promotional materials to incorporate the clients' context Conducting research and contact new potential clients to qualify them Developing a strong understanding of eFront's products range dedicated to private market and the wider Aladdin and Preqin product range to provide comprehensive solutions to Asset Servicing clients Strengthen existing client relationships and be the go to person for our clients by having a deep understanding of our client's needs. Participating in pre sales activity including demonstrating product functionality to clients Partner with client business leadership team in executing business plan, including sales targets for accounts Working on internal reports and analytics for the sales organization. You have Bachelor's degree or foreign equivalent minimum (CFA, CAIA or CIPM designation is a plus) 10+ years in Financial Software industries and ideally in the Private Markets Asset Servicing industry A Sales mentality with strong qualifying and closing skills Robust interpersonal skills and be confident, friendly and respectful individual with excellent written and verbal communication skills Comfortable collaborating closely with both BlackRock's clients and colleagues at all levels You are skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory. Experience working on CRM tools Ability to work in a fast paced, dynamic environment with great sense of details Great teammate Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 05, 2026
Full time
About this role Location: London & Dublin The Position We are seeking an experienced sales professional with a proven track record of managing complex enterprise relationships within the Investments industry, with a particular focus on Asset Servicing (including Fund Administrators, Depositary Banks, and third party ManCos). You will join a growing team dedicated to the Asset Servicing segment at one of the world's leading firms, helping to expand our presence across EMEA by driving new business and deepening partnerships with existing clients. To thrive in this role, you will bring exceptional commercial acumen, demonstrable success in enterprise sales, a passion for delivering results, and a commitment to building strong, trust based relationships that create value for both clients and the firm. Your day would include Delivering presentations of our company products to potential and existing clients Actively generating and maintaining sales pipeline and document sales activity through our CRM Opportunity to be part of a dynamic and motivated team You will join us to accelerate and grow sales across our eFront platforms to deliver aspirational financial results measured by AUA/AUC/AUM, net new assets and revenue targets with a focus on the Asset Servicing industry. Customizing the promotional materials to incorporate the clients' context Conducting research and contact new potential clients to qualify them Developing a strong understanding of eFront's products range dedicated to private market and the wider Aladdin and Preqin product range to provide comprehensive solutions to Asset Servicing clients Strengthen existing client relationships and be the go to person for our clients by having a deep understanding of our client's needs. Participating in pre sales activity including demonstrating product functionality to clients Partner with client business leadership team in executing business plan, including sales targets for accounts Working on internal reports and analytics for the sales organization. You have Bachelor's degree or foreign equivalent minimum (CFA, CAIA or CIPM designation is a plus) 10+ years in Financial Software industries and ideally in the Private Markets Asset Servicing industry A Sales mentality with strong qualifying and closing skills Robust interpersonal skills and be confident, friendly and respectful individual with excellent written and verbal communication skills Comfortable collaborating closely with both BlackRock's clients and colleagues at all levels You are skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory. Experience working on CRM tools Ability to work in a fast paced, dynamic environment with great sense of details Great teammate Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Overview Overview Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! What you will do Responsibilities Develop and drive the global consultant relations strategy, establishing common objectives and a unified, coordinated approach across the organisation. Deliver this strategy through dedicated consultant relations teams in London and Denver, alongside institutional sales teams worldwide. Collaborate closely with regional institutional business heads to ensure alignment and coordination of global consultant strategy, objectives, and activities with local market needs. Act as the internal advocate for the global consultant agenda, promoting awareness and understanding of consultant relationships throughout the company and securing support from all relevant areas. Engage with senior leadership at key consultant firms, fostering high-level relationships between JHI and consultants to facilitate commercial success. Expand JHI's consultant network by leveraging both existing contacts and new relationships. Coordinate global communications with consultants to ensure a consistent and unified message. Build strong partnerships with Investment teams, particularly with asset class heads and key institutional franchises. Contribute to investment strategy prioritisation across JHI and help shape the overall direction of the institutional business. Support and empower the dedicated consultant relations teams in their day-to-day activities as required. Partner with Marketing to ensure that content, campaigns, and events are aligned with the overarching consultant strategy and priority products. Adhere to corporate policies and budgets, maintaining appropriate activity levels to achieve targets. Ensure you are compliant with all relevant regulatory and corporate policies. What to expect when you join our firm What to expect Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Must have skills Extensive consultant relations experience and a very strong network within the asset management industry, ideally gained in a similar role Comprehensive knowledge of major asset classes, including fixed income, equities, multi-asset, and alternatives Excellent understanding of the investment needs and objectives of institutional investors Ability to analyse and understand different consultant business models and key market trends Ability to operate across global markets A strong knowledge and understanding of the global consulatnts Demonstrated ability to develop and maintain deep relationships with key decision-makers and senior management, both internally and externally Effective prioritisation and time management skills to proactively build a network of senior-level industry relationships Proven ability to work collaboratively and foster strong partnerships within the Client Group and across the wider organisation Strong leadership capabilities with a track record of managing and inspiring high-performing global teams Exceptional written, verbal, and presentation skills, with the ability to communicate clearly and persuasively Demonstrates strong emotional intelligence and the ability to influence and inspire trust Excellent attention to detail, analytical, and problem-solving skills Strategic thinker with the ability to set direction and drive outcomes Client-centric mindset, with a strong sense of teamwork and commitment to putting clients first Nice to have skills Nice to have skills Educated to degree level, with IMC or equivalent professional qualification preferred Experience managing relationships across multiple regions and cultures In-depth understanding of emerging asset classes and innovative investment solutions Experience leading organisational change or integration initiatives Exposure to regulatory and governance frameworks within asset management Ability to identify and capitalise on new business opportunities within the consultant channel Track record of enhancing a firm's reputation within the consultant and institutional marketplace Experience with digital engagement strategies and tools to strengthen consultant relationships Supervisory responsibilities Supervisory responsibilities Yes Potential for growth Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets Understanding of issues relating to market abuse and anti-money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Feb 05, 2026
Full time
Overview Overview Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! What you will do Responsibilities Develop and drive the global consultant relations strategy, establishing common objectives and a unified, coordinated approach across the organisation. Deliver this strategy through dedicated consultant relations teams in London and Denver, alongside institutional sales teams worldwide. Collaborate closely with regional institutional business heads to ensure alignment and coordination of global consultant strategy, objectives, and activities with local market needs. Act as the internal advocate for the global consultant agenda, promoting awareness and understanding of consultant relationships throughout the company and securing support from all relevant areas. Engage with senior leadership at key consultant firms, fostering high-level relationships between JHI and consultants to facilitate commercial success. Expand JHI's consultant network by leveraging both existing contacts and new relationships. Coordinate global communications with consultants to ensure a consistent and unified message. Build strong partnerships with Investment teams, particularly with asset class heads and key institutional franchises. Contribute to investment strategy prioritisation across JHI and help shape the overall direction of the institutional business. Support and empower the dedicated consultant relations teams in their day-to-day activities as required. Partner with Marketing to ensure that content, campaigns, and events are aligned with the overarching consultant strategy and priority products. Adhere to corporate policies and budgets, maintaining appropriate activity levels to achieve targets. Ensure you are compliant with all relevant regulatory and corporate policies. What to expect when you join our firm What to expect Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen Must have skills Must have skills Extensive consultant relations experience and a very strong network within the asset management industry, ideally gained in a similar role Comprehensive knowledge of major asset classes, including fixed income, equities, multi-asset, and alternatives Excellent understanding of the investment needs and objectives of institutional investors Ability to analyse and understand different consultant business models and key market trends Ability to operate across global markets A strong knowledge and understanding of the global consulatnts Demonstrated ability to develop and maintain deep relationships with key decision-makers and senior management, both internally and externally Effective prioritisation and time management skills to proactively build a network of senior-level industry relationships Proven ability to work collaboratively and foster strong partnerships within the Client Group and across the wider organisation Strong leadership capabilities with a track record of managing and inspiring high-performing global teams Exceptional written, verbal, and presentation skills, with the ability to communicate clearly and persuasively Demonstrates strong emotional intelligence and the ability to influence and inspire trust Excellent attention to detail, analytical, and problem-solving skills Strategic thinker with the ability to set direction and drive outcomes Client-centric mindset, with a strong sense of teamwork and commitment to putting clients first Nice to have skills Nice to have skills Educated to degree level, with IMC or equivalent professional qualification preferred Experience managing relationships across multiple regions and cultures In-depth understanding of emerging asset classes and innovative investment solutions Experience leading organisational change or integration initiatives Exposure to regulatory and governance frameworks within asset management Ability to identify and capitalise on new business opportunities within the consultant channel Track record of enhancing a firm's reputation within the consultant and institutional marketplace Experience with digital engagement strategies and tools to strengthen consultant relationships Supervisory responsibilities Supervisory responsibilities Yes Potential for growth Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets Understanding of issues relating to market abuse and anti-money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London
Feb 05, 2026
Full time
About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London
This Director of Business Development and Marketing role sits within a leading fiduciary organisation and will play a key role in leading the organisations global Business Development and Marketing strategy and provide the senior leadership skills focused on building a commercial proposition for the group. You will sit amongst a high performing senior leadership team and provide insights on improv click apply for full job details
Feb 05, 2026
Full time
This Director of Business Development and Marketing role sits within a leading fiduciary organisation and will play a key role in leading the organisations global Business Development and Marketing strategy and provide the senior leadership skills focused on building a commercial proposition for the group. You will sit amongst a high performing senior leadership team and provide insights on improv click apply for full job details
A leading software company in Greater London seeks a Director of Sales to define and implement sales strategies for the Delphix brand. The role includes leading the sales team, managing the sales pipeline, and partnering with cross-functional teams. Ideal candidates will have a proven track record in sales leadership and excellent communication skills. This position offers the opportunity to work in a dynamic environment and drive revenue growth within a well-established organization.
Feb 05, 2026
Full time
A leading software company in Greater London seeks a Director of Sales to define and implement sales strategies for the Delphix brand. The role includes leading the sales team, managing the sales pipeline, and partnering with cross-functional teams. Ideal candidates will have a proven track record in sales leadership and excellent communication skills. This position offers the opportunity to work in a dynamic environment and drive revenue growth within a well-established organization.
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Feb 05, 2026
Full time
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Head of Event Operations - Exhibitions £70,000 - £75,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Feb 05, 2026
Full time
Head of Event Operations - Exhibitions £70,000 - £75,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
We're looking for a creative, imaginative and driven leader to be our Head of Content and Communications while the current post-holder is on maternity leave. Theos is a Christian think tank which seeks a world in which Christian ideas about human flourishing are drawn upon to answer some of the world's biggest challenges. We stimulate debate about the place of religion in society, challenging and changing ideas through research, commentary and events. Position: Head of Content and Communications Location: London / Hybrid Hours: Part time, four days a week (30 hours) Salary: £48,000 to £50,000 per annum FTE (£38,400 - £40000 Pro Rata) Contract: Maternity cover, 12-month fixed term contract Closing date: 16 February 2026 Interview date: 23 or 24 February 2026 at our offices in London The Role This is a rare opportunity to shape how the UK's leading religion and society think tank tells its story and uses its public voice to have impact. You'll have a bold and creative vision for our content and communications, leading a committed team to turn the research and big ideas we have about human flourishing into stories, conversations and interventions that go beyond the Westminster bubble. You will be responsible for our diverse communications channels, including our website, digital and social media, and podcasts The Sacred and Reading Our Times. Playing a key part in the Theos senior leadership team, you'll be an invaluable voice in steering our vision and strategy. You'll also blend intellectual curiosity with narrative flair, spotting cultural moments and opportunities, experimenting with types of content, and ensuring Theos is not just part of the debate, but helping to frame it. About You We're looking for a strategic, imaginative communicator with a sharp editorial eye, a feel for public discourse, and a deep interest in how religion continues to shape society. You will have experience of: Creating and implementing a media and communications strategy and desirable experience of contributing to organisational-level strategy Gaining cut-through in digital and mainstream media through creative and compelling public engagement activity Working in or with mainstream media and through social media channels Performance management, motivating, supporting and developing staff Networking and building fruitful long-term relationships which deliver organisational objectives Manage multiple projects efficiently and to build positive working relationships with colleagues and stakeholders, delivering projects on time and budget If you have the legal right to work and remain in the UK, Please provide your CV and a 250-word statement that sets out your interest in and suitability for this position. In Return Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they're willing to explore how what you have might fit what's needed. The checklist - There's no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. Together and apart - The charity believe in home working where it's appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be. Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. Theos is part of Bible Society and is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. You may have experience in roles such as Content, Communications, Content and Communications, Head of Content, Head of Communications, Head of Content and Communications, Director of Content, Director of Communications, Director of Content and Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Feb 05, 2026
Full time
We're looking for a creative, imaginative and driven leader to be our Head of Content and Communications while the current post-holder is on maternity leave. Theos is a Christian think tank which seeks a world in which Christian ideas about human flourishing are drawn upon to answer some of the world's biggest challenges. We stimulate debate about the place of religion in society, challenging and changing ideas through research, commentary and events. Position: Head of Content and Communications Location: London / Hybrid Hours: Part time, four days a week (30 hours) Salary: £48,000 to £50,000 per annum FTE (£38,400 - £40000 Pro Rata) Contract: Maternity cover, 12-month fixed term contract Closing date: 16 February 2026 Interview date: 23 or 24 February 2026 at our offices in London The Role This is a rare opportunity to shape how the UK's leading religion and society think tank tells its story and uses its public voice to have impact. You'll have a bold and creative vision for our content and communications, leading a committed team to turn the research and big ideas we have about human flourishing into stories, conversations and interventions that go beyond the Westminster bubble. You will be responsible for our diverse communications channels, including our website, digital and social media, and podcasts The Sacred and Reading Our Times. Playing a key part in the Theos senior leadership team, you'll be an invaluable voice in steering our vision and strategy. You'll also blend intellectual curiosity with narrative flair, spotting cultural moments and opportunities, experimenting with types of content, and ensuring Theos is not just part of the debate, but helping to frame it. About You We're looking for a strategic, imaginative communicator with a sharp editorial eye, a feel for public discourse, and a deep interest in how religion continues to shape society. You will have experience of: Creating and implementing a media and communications strategy and desirable experience of contributing to organisational-level strategy Gaining cut-through in digital and mainstream media through creative and compelling public engagement activity Working in or with mainstream media and through social media channels Performance management, motivating, supporting and developing staff Networking and building fruitful long-term relationships which deliver organisational objectives Manage multiple projects efficiently and to build positive working relationships with colleagues and stakeholders, delivering projects on time and budget If you have the legal right to work and remain in the UK, Please provide your CV and a 250-word statement that sets out your interest in and suitability for this position. In Return Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they're willing to explore how what you have might fit what's needed. The checklist - There's no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. Together and apart - The charity believe in home working where it's appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be. Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. Theos is part of Bible Society and is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. You may have experience in roles such as Content, Communications, Content and Communications, Head of Content, Head of Communications, Head of Content and Communications, Director of Content, Director of Communications, Director of Content and Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Environmental Impact Associate Director page is loaded Environmental Impact Associate Directorremote type: Impact and Inclusionlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted Todayjob requisition id: R3815 Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Built on passion, driven by purpose. At Wasserman, the Impact group are a dedicated team of specialists that exist to create positive impact for people and planet through the transformative power of sport, music, and entertainment by leveraging our influence, knowledge and ideas to shape bold vision into innovative & measurable impact.We are looking for an action-oriented Associate Director, Environmental Impact (London based) to lead and innovate our environmental efforts across our business. This role will drive measurable environmental impact through internal transformation, client activations and strategic partnerships. The successful candidate will have experience of behaviour change campaigns working with cross functional teams, as well as leading client initiatives for positive change.Travel will be expected to travel throughout the year. WHAT YOU WILL BE DOING: Work closely with our Snr Director, Environmental Impact to scale our new strategy and ambitious plans across four impact areas. Operational Collaborate with our sustainability tech provider and key stakeholders to improve coverage and reporting accuracy across all regions and locations. Design and implement environmental impact strategies across agency operations to reduce our scope 1 & 2. Lead carbon footprint assessments and reduction roadmaps for campaigns and events. Integrate circular economy principles into event design, merchandise, and content production. Collaborate with our 3rd party consultant to ensure timely completion of mandatory regulations & disclosures e.g. California Climate Act, CDP & Ecovadis. Commercial Work with Wass account teams across Talent, Brands & Properties, Entertainment, Music & Sales to integrate positive environmental impact into strategies and execution for client campaigns, events and activations Provide consultancy expertise for commercial opportunities across the business with clients expecting knowledge and guidance as standard People Collaborate with the People team to embed environmental impact into company culture and practices. Develop and implement upskilling programmes for client facing teams that require it to empower them with the knowledge to create lasting legacy with our work Brand Represent the agency in industry forums, panels, and working groups Identify and develop partnerships that supports our strategy and environmental impact Work with our Marketing team to drive impactful behaviour change campaigns at Wasserman, with our stakeholders and industry wide WHAT YOU NEED: 6+years' experience in environmental impact within sport, music, or entertainment with a proven track record of success in behaviour change campaigns Demonstrated success in client-facing roles, especially in designing and delivering carbon reduction initiatives. Strong grasp of sustainability principles: systems thinking, circularity, regenerative design Experience of working with carbon accounting tools, impact measurement platforms, and sustainability certifications Understanding of brands, rights holders and competitor agencies Excellent communication and stakeholder engagement skills. Strategic thinker with a creative mindset and entrepreneurial spirit Knowledge of wellbeing economy principles and social impact integration Ability to translate complex environmental impact concepts into compelling narratives and activations. Not afraid to challenge/question the status quo Strong interpersonal skills, demonstrated empathy and commitment to success, along with a proven ability to manage expectations Confident, articulate, passionate individual with the ability to work both independently and collaboratively as well as ability to listen Strong project management style that can own and lead the client relationship and create the right team structure and environment to deliver proactively and beyond the client expectations Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. remote type: Impact and Inclusionlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted Today
Feb 05, 2026
Full time
Environmental Impact Associate Director page is loaded Environmental Impact Associate Directorremote type: Impact and Inclusionlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted Todayjob requisition id: R3815 Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Built on passion, driven by purpose. At Wasserman, the Impact group are a dedicated team of specialists that exist to create positive impact for people and planet through the transformative power of sport, music, and entertainment by leveraging our influence, knowledge and ideas to shape bold vision into innovative & measurable impact.We are looking for an action-oriented Associate Director, Environmental Impact (London based) to lead and innovate our environmental efforts across our business. This role will drive measurable environmental impact through internal transformation, client activations and strategic partnerships. The successful candidate will have experience of behaviour change campaigns working with cross functional teams, as well as leading client initiatives for positive change.Travel will be expected to travel throughout the year. WHAT YOU WILL BE DOING: Work closely with our Snr Director, Environmental Impact to scale our new strategy and ambitious plans across four impact areas. Operational Collaborate with our sustainability tech provider and key stakeholders to improve coverage and reporting accuracy across all regions and locations. Design and implement environmental impact strategies across agency operations to reduce our scope 1 & 2. Lead carbon footprint assessments and reduction roadmaps for campaigns and events. Integrate circular economy principles into event design, merchandise, and content production. Collaborate with our 3rd party consultant to ensure timely completion of mandatory regulations & disclosures e.g. California Climate Act, CDP & Ecovadis. Commercial Work with Wass account teams across Talent, Brands & Properties, Entertainment, Music & Sales to integrate positive environmental impact into strategies and execution for client campaigns, events and activations Provide consultancy expertise for commercial opportunities across the business with clients expecting knowledge and guidance as standard People Collaborate with the People team to embed environmental impact into company culture and practices. Develop and implement upskilling programmes for client facing teams that require it to empower them with the knowledge to create lasting legacy with our work Brand Represent the agency in industry forums, panels, and working groups Identify and develop partnerships that supports our strategy and environmental impact Work with our Marketing team to drive impactful behaviour change campaigns at Wasserman, with our stakeholders and industry wide WHAT YOU NEED: 6+years' experience in environmental impact within sport, music, or entertainment with a proven track record of success in behaviour change campaigns Demonstrated success in client-facing roles, especially in designing and delivering carbon reduction initiatives. Strong grasp of sustainability principles: systems thinking, circularity, regenerative design Experience of working with carbon accounting tools, impact measurement platforms, and sustainability certifications Understanding of brands, rights holders and competitor agencies Excellent communication and stakeholder engagement skills. Strategic thinker with a creative mindset and entrepreneurial spirit Knowledge of wellbeing economy principles and social impact integration Ability to translate complex environmental impact concepts into compelling narratives and activations. Not afraid to challenge/question the status quo Strong interpersonal skills, demonstrated empathy and commitment to success, along with a proven ability to manage expectations Confident, articulate, passionate individual with the ability to work both independently and collaboratively as well as ability to listen Strong project management style that can own and lead the client relationship and create the right team structure and environment to deliver proactively and beyond the client expectations Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. remote type: Impact and Inclusionlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted Today
Commercial Manager - Exhibitions £40,000 - £48,000 + Uncapped Commission + Excellent Benefits Central London Industry leading events business seeks a highly talented Commercial Manager to join their sales team selling exhibition and sponsorship across their leading Design Portfolio. This role will focus on the sponsorship side of exhibitions so strong sponsorship or exhibition sales experience is really ideal for this role. Additionally, there will be the management of two junior sales execs so previous team management would be highly advantageous here. Our client's events are widely recognised as the leader in their field and their fantastic company culture has been widely recognised with numerous industry awards. We are looking for a highly driven, ambitious, proven exhibition sales person who is results focused. Candidate Profile: Minimum of 2 years of exhibition sales experience, ideally sponsorship led and a proven track record of driving sales results. Previous team leadership / management experience Demonstrated success in achieving results within exhibitions and sponsorship sales, consistently meeting and exceeding targets. Highly organised, with the ability to effectively prioritise and manage time to maximize productivity and achieve goals. High emotional intelligence, skilled in building and sustaining strong relationships with both internal and external stakeholders. Personable and enthusiastic, with a proactive, solutions-oriented approach-a true team player committed to collective success. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Feb 04, 2026
Full time
Commercial Manager - Exhibitions £40,000 - £48,000 + Uncapped Commission + Excellent Benefits Central London Industry leading events business seeks a highly talented Commercial Manager to join their sales team selling exhibition and sponsorship across their leading Design Portfolio. This role will focus on the sponsorship side of exhibitions so strong sponsorship or exhibition sales experience is really ideal for this role. Additionally, there will be the management of two junior sales execs so previous team management would be highly advantageous here. Our client's events are widely recognised as the leader in their field and their fantastic company culture has been widely recognised with numerous industry awards. We are looking for a highly driven, ambitious, proven exhibition sales person who is results focused. Candidate Profile: Minimum of 2 years of exhibition sales experience, ideally sponsorship led and a proven track record of driving sales results. Previous team leadership / management experience Demonstrated success in achieving results within exhibitions and sponsorship sales, consistently meeting and exceeding targets. Highly organised, with the ability to effectively prioritise and manage time to maximize productivity and achieve goals. High emotional intelligence, skilled in building and sustaining strong relationships with both internal and external stakeholders. Personable and enthusiastic, with a proactive, solutions-oriented approach-a true team player committed to collective success. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Event Manager - Events £37,000 -£40,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Feb 04, 2026
Full time
Event Manager - Events £37,000 -£40,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Feb 04, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
A leading consulting firm in Greater London seeks an Engagement Director passionate about customer satisfaction and team leadership. This role involves managing a portfolio of clients, driving high engagement, and ensuring the successful delivery of projects. Candidates should have strong stakeholder management skills, experience in leading diverse teams, and a proven ability to enhance commercial growth. Opportunities for personal development and collaborative working are emphasized.
Feb 04, 2026
Full time
A leading consulting firm in Greater London seeks an Engagement Director passionate about customer satisfaction and team leadership. This role involves managing a portfolio of clients, driving high engagement, and ensuring the successful delivery of projects. Candidates should have strong stakeholder management skills, experience in leading diverse teams, and a proven ability to enhance commercial growth. Opportunities for personal development and collaborative working are emphasized.
Job title: Senior Fundraiser Salary: £34,582 - £38,425 per annum, plus location or homeworking allowances if applicable Contract: full-time, permanent Location: Office, hybrid or home working options available. Preference for hybrid working with at least one day per week in the London office. Some travel required to support major mass participation events (approx. 3 times per year, e.g. London Marathon) Charity People is delighted to be partnering with a national charity to recruit for their next Senior Fundraiser to join their Mass Participation Team. Within the Fundraising and Engagement directorate, the Mass Participation Team plays a key role in inspiring thousands of supporters to take part in events and activities that raise vital funds, strengthen supporter relationships, and help drive long-term sustainable income. This is an exciting opportunity to shape and grow two of the charity's high-potential fundraising areas: the DIY Fundraising programme and a nationwide schools' campaign. About the role As Senior Fundraiser, you will lead on a portfolio of mass participation fundraising initiatives, using your project management strengths to drive income, enhance supporter experience, and deliver high-quality campaigns at scale. A significant part of your role will be owning and developing the DIY fundraising programme-supporting hundreds of individuals each year who choose to fundraise in their own way, whether through workplace bake sales, personal challenges or large-scale activities. You'll review and streamline user journeys, improve efficiency across supporter touchpoints, and use data-driven insight to strengthen engagement and fundraising performance. You will also project manage a new virtual fundraising product for schools. Working closely with the Schools Fundraising Manager, you will coordinate the campaign's full lifecycle-from planning, budgeting and marketing, to delivery, evaluation and future innovation. This is a fantastic opportunity for someone who thrives in a dynamic, insight-led environment and enjoys creating excellent supporter experiences at scale. Your key responsibilities: Project manage DIY fundraising and schools fundraising activities to meet agreed income and participation targets Lead on acquisition and stewardship for DIY fundraisers, ensuring excellent supporter experience across mass, workplace and school audiences Project manage the schools challenge from planning to delivery, evaluation and continuous improvement Use data-led insight to analyse campaign performance and implement improvements to supporter journeys and campaign efficiency Develop new activity ideas and improve existing offers to increase participation, remittance rates and overall income Manage campaign budgets, timelines and stakeholder relationships effectively Work collaboratively with colleagues across the Mass Participation Team and wider Engagement and Fundraising directorate Build and maintain effective relationships with external suppliers, partners and supporters What you'll bring: Strong project management skills Experience delivering fundraising campaigns, events or mass-audience marketing activity Excellent communication sklls Experience delivering high-quality supporter or customer experiences Confident working with data to inform decisions, improve performance and support recommendations Strong budget management skills, with the ability to track, report and plan confidently Creative, proactive and comfortable identifying opportunities for improvement Experience managing external suppliers and agencies How to Apply Please send your CV and cover letter to Philippa by clicking on the Apply button. The closing date is 15th February. Interview date TBC. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Feb 04, 2026
Full time
Job title: Senior Fundraiser Salary: £34,582 - £38,425 per annum, plus location or homeworking allowances if applicable Contract: full-time, permanent Location: Office, hybrid or home working options available. Preference for hybrid working with at least one day per week in the London office. Some travel required to support major mass participation events (approx. 3 times per year, e.g. London Marathon) Charity People is delighted to be partnering with a national charity to recruit for their next Senior Fundraiser to join their Mass Participation Team. Within the Fundraising and Engagement directorate, the Mass Participation Team plays a key role in inspiring thousands of supporters to take part in events and activities that raise vital funds, strengthen supporter relationships, and help drive long-term sustainable income. This is an exciting opportunity to shape and grow two of the charity's high-potential fundraising areas: the DIY Fundraising programme and a nationwide schools' campaign. About the role As Senior Fundraiser, you will lead on a portfolio of mass participation fundraising initiatives, using your project management strengths to drive income, enhance supporter experience, and deliver high-quality campaigns at scale. A significant part of your role will be owning and developing the DIY fundraising programme-supporting hundreds of individuals each year who choose to fundraise in their own way, whether through workplace bake sales, personal challenges or large-scale activities. You'll review and streamline user journeys, improve efficiency across supporter touchpoints, and use data-driven insight to strengthen engagement and fundraising performance. You will also project manage a new virtual fundraising product for schools. Working closely with the Schools Fundraising Manager, you will coordinate the campaign's full lifecycle-from planning, budgeting and marketing, to delivery, evaluation and future innovation. This is a fantastic opportunity for someone who thrives in a dynamic, insight-led environment and enjoys creating excellent supporter experiences at scale. Your key responsibilities: Project manage DIY fundraising and schools fundraising activities to meet agreed income and participation targets Lead on acquisition and stewardship for DIY fundraisers, ensuring excellent supporter experience across mass, workplace and school audiences Project manage the schools challenge from planning to delivery, evaluation and continuous improvement Use data-led insight to analyse campaign performance and implement improvements to supporter journeys and campaign efficiency Develop new activity ideas and improve existing offers to increase participation, remittance rates and overall income Manage campaign budgets, timelines and stakeholder relationships effectively Work collaboratively with colleagues across the Mass Participation Team and wider Engagement and Fundraising directorate Build and maintain effective relationships with external suppliers, partners and supporters What you'll bring: Strong project management skills Experience delivering fundraising campaigns, events or mass-audience marketing activity Excellent communication sklls Experience delivering high-quality supporter or customer experiences Confident working with data to inform decisions, improve performance and support recommendations Strong budget management skills, with the ability to track, report and plan confidently Creative, proactive and comfortable identifying opportunities for improvement Experience managing external suppliers and agencies How to Apply Please send your CV and cover letter to Philippa by clicking on the Apply button. The closing date is 15th February. Interview date TBC. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
A leading AI solutions provider is seeking an EMEA Sales Director to take ownership of sales strategy and driving growth in the region. This role requires extensive experience in enterprise sales leadership, particularly in the SaaS sector, with a proven track record of achieving sales results across EMEA. The candidate will engage key C-suite prospects, build high-performance sales teams, and represent the company at key industry events. A deep understanding of commerce and retail sectors is essential.
Feb 04, 2026
Full time
A leading AI solutions provider is seeking an EMEA Sales Director to take ownership of sales strategy and driving growth in the region. This role requires extensive experience in enterprise sales leadership, particularly in the SaaS sector, with a proven track record of achieving sales results across EMEA. The candidate will engage key C-suite prospects, build high-performance sales teams, and represent the company at key industry events. A deep understanding of commerce and retail sectors is essential.
Overview Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward. With aglobal footprint spanning more than 80 countries and includingover 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary Our Global Sales leader, for the Delphix brand at Perforce is searching for a Director, Sales to join the team. The Director, Sales at Perforce will define the sales team's strategy and direction. This role is responsible for crafting and implementing plans and objectives for the sales team. This role will also provide leadership in defining programs, processes, services, and enablement initiatives, maintaining continuous oversight of their development and impact. Delphix DevOps Data Platform combines enterprise-wide data coverage with data compliance to enable modern CI/CD workflows, accelerate the journey to the cloud, transform user experiences, and increase the adoption of disruptive AI technologies. The DevOps Data Platform is composed of various products, such as Delphix Continuous Data, Continuous Compliance, Data Control Tower, Delphix Compliance Services, and various integrations. Responsibilities Lead, develop, and manage the Sales team to achieve department and organizational goals. Provide leadership for the Sales team, including sales forecasting, territory assignments, sales coaching, talent planning, budgeting, and commission planning. Partner with cross-functional teams to establish and execute strong sales strategies and objectives. Drive the creation and execution of sales enablement program materials. Build, manage, and maintain a healthy sales pipeline by understanding market opportunities and customer needs to drive revenue growth Requirements Proven experience in sales leadership roles Strong strategic planning and execution skills Excellent communication and team management abilities In-depth knowledge of sales processes and methodologies Ability to develop and implement effective sales programs and strategies Track record of achieving sales targets and driving team performance Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! Please click here for: EOE & Belonging Statements Perforce Software
Feb 04, 2026
Full time
Overview Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward. With aglobal footprint spanning more than 80 countries and includingover 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary Our Global Sales leader, for the Delphix brand at Perforce is searching for a Director, Sales to join the team. The Director, Sales at Perforce will define the sales team's strategy and direction. This role is responsible for crafting and implementing plans and objectives for the sales team. This role will also provide leadership in defining programs, processes, services, and enablement initiatives, maintaining continuous oversight of their development and impact. Delphix DevOps Data Platform combines enterprise-wide data coverage with data compliance to enable modern CI/CD workflows, accelerate the journey to the cloud, transform user experiences, and increase the adoption of disruptive AI technologies. The DevOps Data Platform is composed of various products, such as Delphix Continuous Data, Continuous Compliance, Data Control Tower, Delphix Compliance Services, and various integrations. Responsibilities Lead, develop, and manage the Sales team to achieve department and organizational goals. Provide leadership for the Sales team, including sales forecasting, territory assignments, sales coaching, talent planning, budgeting, and commission planning. Partner with cross-functional teams to establish and execute strong sales strategies and objectives. Drive the creation and execution of sales enablement program materials. Build, manage, and maintain a healthy sales pipeline by understanding market opportunities and customer needs to drive revenue growth Requirements Proven experience in sales leadership roles Strong strategic planning and execution skills Excellent communication and team management abilities In-depth knowledge of sales processes and methodologies Ability to develop and implement effective sales programs and strategies Track record of achieving sales targets and driving team performance Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! Please click here for: EOE & Belonging Statements Perforce Software
A leading events agency in the UK is looking for an experienced Event Business Development Director. This role involves leading a full sales pipeline, setting strategic business development goals, and building strong relationships with clients. The ideal candidate will have a proven sales track record within the events industry, experience in mentoring teams, and the ability to achieve ambitious targets. The company offers flexible working hours and a supportive environment, making it an exciting opportunity for any strategic sales leader.
Feb 04, 2026
Full time
A leading events agency in the UK is looking for an experienced Event Business Development Director. This role involves leading a full sales pipeline, setting strategic business development goals, and building strong relationships with clients. The ideal candidate will have a proven sales track record within the events industry, experience in mentoring teams, and the ability to achieve ambitious targets. The company offers flexible working hours and a supportive environment, making it an exciting opportunity for any strategic sales leader.