Role Objective: Working with the Visitor Services leadership team, the Visitor Services Manager (Box Office) will lead and support the day to day operations of the Box Office. They will ensure the service is efficient, seamless, and welcoming for all visitors. The post holder will actively promote Kings Place, its diverse programming and activities, leading by example to deliver exceptional customer service. A key focus of this role is the management, development, and motivation of the Box Office team, fostering a friendly, knowledgeable, and service-oriented environment that consistently exceeds customer expectations. Key Duties: Operational: To oversee the effective day to day operation of the Box Office, ensuring that service standards are followed. To acquire and provide product knowledge and accurate information to customers and colleagues. To attend and provide appropriate team briefings prior to events. To act as Box Office Duty Manager prior to performances, as and when required. To assist with other sales and administrative activities as required including dealing with queries, exchanges, gift certificates, complimentary ticket requests, and basic in-house marketing. To attend and assist with the planning of operational, H&S and EDI related meetings to ensure effective operations across all departments. To work alongside the Senior Visitor Services Manager to review all processes, making improvements or recommendations for optimising service and operations. To act in a senior capacity, when on duty, deputising for the Senior Visitor Services Manager as and when required. Staff Management and Development : To motivate and monitor performance of Box Office Supervisors and Box Office Assistants, providing regular feedback and always leading by example. To plan and manage the departmental staff rota, ensuring that business needs are met in line with the staffing budget. To record staff absence and timekeeping and provide regular feedback. With support from the Senior Visitor Services Manager and Team Development Manager: co-ordinate the recruitment and selection of new staff. Organise and conduct staff training sessions. actively seek ways to improve staff working relations and staff welfare. Customer Service Standards: To be a responsible presence on the Box Office and in public areas, liaising with all staff to ensure customer safety and an exceptional customer experience. To oversee and monitor customer comments, complaints and feedback. To make customer feedback data accessible to all departments. To support the Marketing department in responding to customer queries via social media. To follow service standards, working closely with the Head of Visitor Services and Senior Visitor Services Manager to develop better working practices. To work closely with the Visitor Services Manager - Front of House to ensure that Customer Service standards are of the highest level across the Visitor Services team, and staff development is consistent and effective. Ticketing Inventory and Sales: To work alongside the Senior Visitor Services Manager to monitor booking data and identify sales trends To work closely with the Marketing and Programme departments to: Review sales and seating plans to identify price sensitivity where prices may need to be adjusted. Highlight opportunities to maximise sales through offers and price-based marketing activities. Monitor ticket offers and discounts, making recommendations for effectiveness. Systems, Data and Technology: To work alongside the Senior Visitor Services Manager to manage customer data, ensuring it is handled, shared, and stored in line with established GDPR practices and organisational procedures, and that all information remains accurate and reportable. To generate and distribute reports using ticketing software. To ensure the box office telephone system is configured in line with business needs. To record IT issues and monitor and action developments, liaising with the Head of Visitor Services, Senior Visitor Services Manager, ICT Director, ICT Manager and system suppliers. To work alongside the Senior Visitor Services Manager to: Maintain and develop the ticketing system and to monitor and implement developing functionality and program upgrades. Maintain and create Venue Facilities, Price and Seat Maps on the ticketing system. Set up performances and events on the ticketing system. Create special offers, promotional campaigns, packages, and other items as required on the ticketing system. Finance: To monitor and review the Box Office budget alongside the Senior Visitor Services Manager. To work alongside the Accounts department to reconcile Box Office sales transactions and invoicing, adhering to accounting and data entry procedures. Additional Duties: To comply with the KPMF equal opportunities and health and safety policies. To undertake any other duties as required to support the Head of Visitor Services, Senior Visitor Services Manager. To deputise for Senior Visitor Services Manager, as and when required. To deputise for Front of House Duty Managers, as and when required. Requirements Essential: Experience of working with a ticketing system Supervisor experience within a customer service and sales environment Proven ability to lead and motivate a team High level of computer literacy Excellent written and verbal communication skills Excellent customer service skills Excellent time management and ability to work to deadlines Friendly and approachable Able to work flexible hours including some weekends and evenings Desirable: Experience working with Spektrix Experience of working with a ticketing system at an administrator level Experience of budget control Experience of working in a Front of House role in an arts or cultural venue Experience managing professional social media accounts A proven track record in co-ordinating projects, managing and training staff, and developing procedures Knowledge of Health and Safety issues relating to public places Full Job description can be located on the Kings place Website via the button below.
Mar 26, 2026
Full time
Role Objective: Working with the Visitor Services leadership team, the Visitor Services Manager (Box Office) will lead and support the day to day operations of the Box Office. They will ensure the service is efficient, seamless, and welcoming for all visitors. The post holder will actively promote Kings Place, its diverse programming and activities, leading by example to deliver exceptional customer service. A key focus of this role is the management, development, and motivation of the Box Office team, fostering a friendly, knowledgeable, and service-oriented environment that consistently exceeds customer expectations. Key Duties: Operational: To oversee the effective day to day operation of the Box Office, ensuring that service standards are followed. To acquire and provide product knowledge and accurate information to customers and colleagues. To attend and provide appropriate team briefings prior to events. To act as Box Office Duty Manager prior to performances, as and when required. To assist with other sales and administrative activities as required including dealing with queries, exchanges, gift certificates, complimentary ticket requests, and basic in-house marketing. To attend and assist with the planning of operational, H&S and EDI related meetings to ensure effective operations across all departments. To work alongside the Senior Visitor Services Manager to review all processes, making improvements or recommendations for optimising service and operations. To act in a senior capacity, when on duty, deputising for the Senior Visitor Services Manager as and when required. Staff Management and Development : To motivate and monitor performance of Box Office Supervisors and Box Office Assistants, providing regular feedback and always leading by example. To plan and manage the departmental staff rota, ensuring that business needs are met in line with the staffing budget. To record staff absence and timekeeping and provide regular feedback. With support from the Senior Visitor Services Manager and Team Development Manager: co-ordinate the recruitment and selection of new staff. Organise and conduct staff training sessions. actively seek ways to improve staff working relations and staff welfare. Customer Service Standards: To be a responsible presence on the Box Office and in public areas, liaising with all staff to ensure customer safety and an exceptional customer experience. To oversee and monitor customer comments, complaints and feedback. To make customer feedback data accessible to all departments. To support the Marketing department in responding to customer queries via social media. To follow service standards, working closely with the Head of Visitor Services and Senior Visitor Services Manager to develop better working practices. To work closely with the Visitor Services Manager - Front of House to ensure that Customer Service standards are of the highest level across the Visitor Services team, and staff development is consistent and effective. Ticketing Inventory and Sales: To work alongside the Senior Visitor Services Manager to monitor booking data and identify sales trends To work closely with the Marketing and Programme departments to: Review sales and seating plans to identify price sensitivity where prices may need to be adjusted. Highlight opportunities to maximise sales through offers and price-based marketing activities. Monitor ticket offers and discounts, making recommendations for effectiveness. Systems, Data and Technology: To work alongside the Senior Visitor Services Manager to manage customer data, ensuring it is handled, shared, and stored in line with established GDPR practices and organisational procedures, and that all information remains accurate and reportable. To generate and distribute reports using ticketing software. To ensure the box office telephone system is configured in line with business needs. To record IT issues and monitor and action developments, liaising with the Head of Visitor Services, Senior Visitor Services Manager, ICT Director, ICT Manager and system suppliers. To work alongside the Senior Visitor Services Manager to: Maintain and develop the ticketing system and to monitor and implement developing functionality and program upgrades. Maintain and create Venue Facilities, Price and Seat Maps on the ticketing system. Set up performances and events on the ticketing system. Create special offers, promotional campaigns, packages, and other items as required on the ticketing system. Finance: To monitor and review the Box Office budget alongside the Senior Visitor Services Manager. To work alongside the Accounts department to reconcile Box Office sales transactions and invoicing, adhering to accounting and data entry procedures. Additional Duties: To comply with the KPMF equal opportunities and health and safety policies. To undertake any other duties as required to support the Head of Visitor Services, Senior Visitor Services Manager. To deputise for Senior Visitor Services Manager, as and when required. To deputise for Front of House Duty Managers, as and when required. Requirements Essential: Experience of working with a ticketing system Supervisor experience within a customer service and sales environment Proven ability to lead and motivate a team High level of computer literacy Excellent written and verbal communication skills Excellent customer service skills Excellent time management and ability to work to deadlines Friendly and approachable Able to work flexible hours including some weekends and evenings Desirable: Experience working with Spektrix Experience of working with a ticketing system at an administrator level Experience of budget control Experience of working in a Front of House role in an arts or cultural venue Experience managing professional social media accounts A proven track record in co-ordinating projects, managing and training staff, and developing procedures Knowledge of Health and Safety issues relating to public places Full Job description can be located on the Kings place Website via the button below.
Head of Event Operations £50,000 - £60,000 Base + Bonus Hybrid Oxfordshire Leading b2b events business seeks a highly talented Head of Operations to join their team working across their leading conferences, exhibitions and networking events. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Profile Required: Head of Operations An established track record of delivering international, large scale and complex b2b events - conferences / exhibitions Ideally experience running international events Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management and able to demonstrate coaching and people development. Experience in venue and supplier contracting and negotiation Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 26, 2026
Full time
Head of Event Operations £50,000 - £60,000 Base + Bonus Hybrid Oxfordshire Leading b2b events business seeks a highly talented Head of Operations to join their team working across their leading conferences, exhibitions and networking events. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Profile Required: Head of Operations An established track record of delivering international, large scale and complex b2b events - conferences / exhibitions Ideally experience running international events Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management and able to demonstrate coaching and people development. Experience in venue and supplier contracting and negotiation Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Global Resourcing Solutions
Cardiff, South Glamorgan
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
Mar 26, 2026
Full time
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
Company Description A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Due to our continued growth, we are hiring for a Vice President, Business Development at M3 Global Research, an M3 company. About the Business Division M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
Mar 26, 2026
Full time
Company Description A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Due to our continued growth, we are hiring for a Vice President, Business Development at M3 Global Research, an M3 company. About the Business Division M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
Operations Manager - B2B Events £40,000 - £48,000 + 20% Bonus Leading Global Events business seeks experienced Events Manager to lead across a number of US based conferences and exhibitions. Our client's world leading events bring scale, knowledge and gravitas to promote innovation and technology that changes people's lives. Spanning solar, ed tech, payments, e-commerce, life sciences and aviation, our client organises and hosts the very best b2b events around. About the role: As Operations Manager, you'll take full responsibility for planning and delivering a portfolio of live events. You will manage end-to-end logistics, build strong supplier and venue relationships, ensure exhibitor and sponsor packages are fulfilled, and deliver events on time, on budget, and to the highest standard. This role requires project ownership, multitasking, and a commitment to operational excellence. International travel to events required - Europe and US! Key Responsibilities: Own the planning and delivery of multiple events Create floorplans and manage venue logistics Oversee H&S compliance, risk assessments and build schedules Manage suppliers, contractors and fulfilment of commercial packages Collaborate with internal teams on timelines and deliverables Manage budgets and track gross profit margins Oversee exhibitor and speaker communication processes Troubleshoot onsite issues and lead operational delivery Profile of Candidate: Experience managing end-to-end event delivery - ideally conferences / exhibitions Experience running US events is a major advantage! Experience with US suppliers and venues highly advantageous Strong negotiation and supplier relationship skills Ability to manage multiple projects simultaneously Confident budget tracking and financial awareness Strong communication and stakeholder management Excellent problem-solving skills under pressure Ability to coach and support junior team members Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Mar 26, 2026
Full time
Operations Manager - B2B Events £40,000 - £48,000 + 20% Bonus Leading Global Events business seeks experienced Events Manager to lead across a number of US based conferences and exhibitions. Our client's world leading events bring scale, knowledge and gravitas to promote innovation and technology that changes people's lives. Spanning solar, ed tech, payments, e-commerce, life sciences and aviation, our client organises and hosts the very best b2b events around. About the role: As Operations Manager, you'll take full responsibility for planning and delivering a portfolio of live events. You will manage end-to-end logistics, build strong supplier and venue relationships, ensure exhibitor and sponsor packages are fulfilled, and deliver events on time, on budget, and to the highest standard. This role requires project ownership, multitasking, and a commitment to operational excellence. International travel to events required - Europe and US! Key Responsibilities: Own the planning and delivery of multiple events Create floorplans and manage venue logistics Oversee H&S compliance, risk assessments and build schedules Manage suppliers, contractors and fulfilment of commercial packages Collaborate with internal teams on timelines and deliverables Manage budgets and track gross profit margins Oversee exhibitor and speaker communication processes Troubleshoot onsite issues and lead operational delivery Profile of Candidate: Experience managing end-to-end event delivery - ideally conferences / exhibitions Experience running US events is a major advantage! Experience with US suppliers and venues highly advantageous Strong negotiation and supplier relationship skills Ability to manage multiple projects simultaneously Confident budget tracking and financial awareness Strong communication and stakeholder management Excellent problem-solving skills under pressure Ability to coach and support junior team members Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
Mar 25, 2026
Full time
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
The role of Director - Finance Centre of Excellence in the professional services industry involves leading a high-performing team, ensuring delivery of financial expertise and strategic support. This permanent position focuses on driving operational efficiency and offering innovative solutions in the accounting & finance department. Client Details This opportunity is with a large organisation within the professional services sector, known for its commitment to innovation and excellence in accounting and finance. The company provides a collaborative environment and offers opportunities for professional growth. Description The Role As a Director in the Finance CoE, you will play a senior leadership role in shaping, delivering, and growing our finance-focused deal advisory propositions. You will lead complex, high-pressure, multi-workstream engagements, working directly with CFOs and finance leadership teams on both the buy-side and sell-side to design, plan, and execute finance workstreams within transaction environments. You will be accountable for leading engagement teams, serving as a trusted advisor to clients, applying our methodology and best practices, and overseeing the deliverables, quality and commercial success of projects. You will also lead business development for key pursuits/ sectors/ accounts, proposition building, and the growth of our people and culture. Roles & Responsibilities Client Delivery & Leadership Lead end-to-end finance support across the deal lifecycle, often as part of a wider deal teams, shaping our support and ensuring delivery excellence. Serve as a key advisor to CFOs and senior finance stakeholders in different sectors, providing challenge, insight, and practical direction during high-pressure deal environments Collaborate with multi-workstream delivery teams often across multiple geographies, ensuring coordination, quality assurance, and value across finance workstreams. Lead and review separation/ integration planning, operating model design, and deal-driven finance change outcomes. Build strong relationships with clients across sectors, as well as other advisory firms involved in deals (e.g. legal, banking, technology). People Leadership Provide leadership, coaching, and development for senior managers and below team members, fostering a high-performing, collaborative and supportive team culture. Drive capability development within the Finance CoE, helping colleagues grow expertise across deal execution, finance operations, core processes and consulting skills Promote the values of inclusion, agility, and personal development reflected in the firm's 'Our Deal' and 'The Academy' commitments. Profile The Person Skills, Qualifications & Experience Essential Experience Substantial experience working in a leading consulting firm, Big 4, private equity or strategy / corporate development team with a focus on the finance function in industry The candidate must have previous experience in consulting as well as industry. The latter needing to be in an operational capacity as 'Line Management' Experience of leading mid-sized and large deal execution projects with a focus on CFO-relevant issues Strong academic track record Experience of managing or supporting high-value business development activities with C-level stakeholders Demonstrable ability to independently generate sales opportunities, commercialise relationships with senior executives and maintain strong client relationships Acting as the source of new business development initiatives and taking these from idea, through design and execution all the way to clients Strong numerical capabilities combined with sound commercial acumen Demonstrable ability to lead teams in high-pressure, ambiguous, and fast-paced deal environments. Evidence of strong problem-solving & analytical capabilities Structured thinking skills combined with creativity Ability to talk credibly with C-level clients on the key issues and value implications facing their business in a deal context Ability to evaluate complex challenges and deliver insightful recommendations that can be practically executed Finance in Deals Experience Proven track record leading complex/large-scale finance integrations, separations, carve-outs, joint venture setup projects Initiating marketing and sales efforts, proposals, scopes and pricing for mid-sized and large consulting assignments, preferably in the finance deals space Evidence of designing work plans, team structures and then managing these to (i) excellent client output and (ii) strong project economics o This should include an extensive coverage of recent M&A transactions, e.g. Integration/ separation planning and execution, transitional service agreements Deep understanding of issues and decisions in M&A deals which affect financial controls, governance and reporting on both buy-side and sell-side, from pre-deal to post deal and exit Deep understanding of leading practice in finance functions, operating model design, and the impact of digital/disruptive technologies on finance Deep understanding of core finance processes (Record to Report, Procure to Pay, Order to Cash), with strong understanding of finance function structures, controls, systems, and performance metrics. Preferred Qualifications Professional qualification (ACA, CIMA, MBA, or equivalent). Core Competencies Outstanding client relationship skills, executive presence, and communication capability (oral and written). Exceptional problem solving, analytical thinking, and structured report writing. Ability to inspire teams, manage competing priorities, and deliver confidently under pressure. Job Offer Competitive salary ranging from £130,000 to £150,000 per annum Annual cash car allowance of £6,500. Bonus scheme to reward performance. Comprehensive pension plan. Private medical insurance (single cover) and life assurance. This is an excellent opportunity to take on a leadership role in the professional services industry. If you are ready to make an impact as a Director - Finance Centre of Excellence, apply now to embark on this exciting career journey.
Mar 25, 2026
Full time
The role of Director - Finance Centre of Excellence in the professional services industry involves leading a high-performing team, ensuring delivery of financial expertise and strategic support. This permanent position focuses on driving operational efficiency and offering innovative solutions in the accounting & finance department. Client Details This opportunity is with a large organisation within the professional services sector, known for its commitment to innovation and excellence in accounting and finance. The company provides a collaborative environment and offers opportunities for professional growth. Description The Role As a Director in the Finance CoE, you will play a senior leadership role in shaping, delivering, and growing our finance-focused deal advisory propositions. You will lead complex, high-pressure, multi-workstream engagements, working directly with CFOs and finance leadership teams on both the buy-side and sell-side to design, plan, and execute finance workstreams within transaction environments. You will be accountable for leading engagement teams, serving as a trusted advisor to clients, applying our methodology and best practices, and overseeing the deliverables, quality and commercial success of projects. You will also lead business development for key pursuits/ sectors/ accounts, proposition building, and the growth of our people and culture. Roles & Responsibilities Client Delivery & Leadership Lead end-to-end finance support across the deal lifecycle, often as part of a wider deal teams, shaping our support and ensuring delivery excellence. Serve as a key advisor to CFOs and senior finance stakeholders in different sectors, providing challenge, insight, and practical direction during high-pressure deal environments Collaborate with multi-workstream delivery teams often across multiple geographies, ensuring coordination, quality assurance, and value across finance workstreams. Lead and review separation/ integration planning, operating model design, and deal-driven finance change outcomes. Build strong relationships with clients across sectors, as well as other advisory firms involved in deals (e.g. legal, banking, technology). People Leadership Provide leadership, coaching, and development for senior managers and below team members, fostering a high-performing, collaborative and supportive team culture. Drive capability development within the Finance CoE, helping colleagues grow expertise across deal execution, finance operations, core processes and consulting skills Promote the values of inclusion, agility, and personal development reflected in the firm's 'Our Deal' and 'The Academy' commitments. Profile The Person Skills, Qualifications & Experience Essential Experience Substantial experience working in a leading consulting firm, Big 4, private equity or strategy / corporate development team with a focus on the finance function in industry The candidate must have previous experience in consulting as well as industry. The latter needing to be in an operational capacity as 'Line Management' Experience of leading mid-sized and large deal execution projects with a focus on CFO-relevant issues Strong academic track record Experience of managing or supporting high-value business development activities with C-level stakeholders Demonstrable ability to independently generate sales opportunities, commercialise relationships with senior executives and maintain strong client relationships Acting as the source of new business development initiatives and taking these from idea, through design and execution all the way to clients Strong numerical capabilities combined with sound commercial acumen Demonstrable ability to lead teams in high-pressure, ambiguous, and fast-paced deal environments. Evidence of strong problem-solving & analytical capabilities Structured thinking skills combined with creativity Ability to talk credibly with C-level clients on the key issues and value implications facing their business in a deal context Ability to evaluate complex challenges and deliver insightful recommendations that can be practically executed Finance in Deals Experience Proven track record leading complex/large-scale finance integrations, separations, carve-outs, joint venture setup projects Initiating marketing and sales efforts, proposals, scopes and pricing for mid-sized and large consulting assignments, preferably in the finance deals space Evidence of designing work plans, team structures and then managing these to (i) excellent client output and (ii) strong project economics o This should include an extensive coverage of recent M&A transactions, e.g. Integration/ separation planning and execution, transitional service agreements Deep understanding of issues and decisions in M&A deals which affect financial controls, governance and reporting on both buy-side and sell-side, from pre-deal to post deal and exit Deep understanding of leading practice in finance functions, operating model design, and the impact of digital/disruptive technologies on finance Deep understanding of core finance processes (Record to Report, Procure to Pay, Order to Cash), with strong understanding of finance function structures, controls, systems, and performance metrics. Preferred Qualifications Professional qualification (ACA, CIMA, MBA, or equivalent). Core Competencies Outstanding client relationship skills, executive presence, and communication capability (oral and written). Exceptional problem solving, analytical thinking, and structured report writing. Ability to inspire teams, manage competing priorities, and deliver confidently under pressure. Job Offer Competitive salary ranging from £130,000 to £150,000 per annum Annual cash car allowance of £6,500. Bonus scheme to reward performance. Comprehensive pension plan. Private medical insurance (single cover) and life assurance. This is an excellent opportunity to take on a leadership role in the professional services industry. If you are ready to make an impact as a Director - Finance Centre of Excellence, apply now to embark on this exciting career journey.
Job Title: Business Development Executive Location: Finchley Road, North West London Salary: Market-related, dependent on experience Job Type: Permanent Full-Time Start Date: ASAP Overview We are working with a well-established, broker-focused financial services business based on Finchley Road, London, who are looking to appoint a Business Development Executive to support continued growth. This is a service-led role, ideal for someone who enjoys building broker relationships, managing applications end-to-end, and working closely with internal teams to deliver a smooth and professional funding journey. Reporting into the Sales Director, you will play a key role in supporting both Business Development Managers and a wider panel of brokers, acting as a trusted and responsive point of contact. Key Responsibilities Generate new business through proactive, service-led broker engagement Handle inbound broker enquiries and make outbound calls to active brokers Support brokers throughout the full application lifecycle, from submission to funding Package and review funding applications to ensure accuracy, completeness, and compliance Own and continuously develop the broker onboarding process Identify opportunities to improve broker experience and reduce friction Manage and maintain an active pipeline within Salesforce, ensuring accurate updates Liaise closely with Credit, Operations, and Sales teams to progress applications Proactively manage delays and keep brokers informed at all stages Develop strong knowledge of products, processes, and eligibility criteria The Ideal Candidate Strong verbal and written communication skills with a professional, friendly telephone manner Excellent attention to detail and strong organisational skills Able to prioritise workload in a fast-paced environment Comfortable working collaboratively as part of a wider team Confident using Microsoft Office, including Word and Excel Salesforce experience advantageous but not essential Benefits Permanent, full-time position 25 days annual leave Office-based role in a highly accessible Finchley Road location Excellent transport links (Metropolitan, Jubilee, Thameslink & Overground) Opportunity to develop within a growing, broker-led business
Mar 25, 2026
Full time
Job Title: Business Development Executive Location: Finchley Road, North West London Salary: Market-related, dependent on experience Job Type: Permanent Full-Time Start Date: ASAP Overview We are working with a well-established, broker-focused financial services business based on Finchley Road, London, who are looking to appoint a Business Development Executive to support continued growth. This is a service-led role, ideal for someone who enjoys building broker relationships, managing applications end-to-end, and working closely with internal teams to deliver a smooth and professional funding journey. Reporting into the Sales Director, you will play a key role in supporting both Business Development Managers and a wider panel of brokers, acting as a trusted and responsive point of contact. Key Responsibilities Generate new business through proactive, service-led broker engagement Handle inbound broker enquiries and make outbound calls to active brokers Support brokers throughout the full application lifecycle, from submission to funding Package and review funding applications to ensure accuracy, completeness, and compliance Own and continuously develop the broker onboarding process Identify opportunities to improve broker experience and reduce friction Manage and maintain an active pipeline within Salesforce, ensuring accurate updates Liaise closely with Credit, Operations, and Sales teams to progress applications Proactively manage delays and keep brokers informed at all stages Develop strong knowledge of products, processes, and eligibility criteria The Ideal Candidate Strong verbal and written communication skills with a professional, friendly telephone manner Excellent attention to detail and strong organisational skills Able to prioritise workload in a fast-paced environment Comfortable working collaboratively as part of a wider team Confident using Microsoft Office, including Word and Excel Salesforce experience advantageous but not essential Benefits Permanent, full-time position 25 days annual leave Office-based role in a highly accessible Finchley Road location Excellent transport links (Metropolitan, Jubilee, Thameslink & Overground) Opportunity to develop within a growing, broker-led business
Initial 3 months contract inside IR35, likely to extend 2 days in office in London Rate £700 to £800 The lead to cash value stream is enabled through Salesforce implementation, moving over 16 instances onto a single version of Salesforce. Vision and mission: Reduces and unifies technology platforms Streamlines the buying experiences Improves customer service and support with better technology Responsib click apply for full job details
Mar 25, 2026
Contractor
Initial 3 months contract inside IR35, likely to extend 2 days in office in London Rate £700 to £800 The lead to cash value stream is enabled through Salesforce implementation, moving over 16 instances onto a single version of Salesforce. Vision and mission: Reduces and unifies technology platforms Streamlines the buying experiences Improves customer service and support with better technology Responsib click apply for full job details
Are you a Superstar? Are you the glue that holds everything together? If so, we would like to hear from you. A new role has arisen for a skilled and experienced Senior Administrator within a firm who specialise in delivering bespoke Wealth Management Solutions to HNW Clients? This role is not for the feint hearted as this is a pivotal role within the department Our client is a leading Wealth Management firm. They provide specialist Pension, Tax, Estate, Protection and Investment advice to HNW clients and, due to continued success and growth; they are looking to appoint a Senior Administrator to join their team. Your role will be to provide full administrative support to a Director. Your role will be to deal with complex and sophisticated clients, manage cases and deal with providers. You will manage to submission of business to the relevant parties and ensure all information and compliance requirements are fully adhered to. In short .you will be the glue that holds everything together! Applications are invited from skilled Administrators with in depth knowledge of Pension and Investment planning. Experience of dealing with a full range of Financial Services products is essential. You must have an eye for detail with strong written and verbal communication skills. Progress with professional qualifications is beneficial. This role will suit a skilled Administrator who is keen to be part of a highly professional team within an award winning Holistic Financial Planning firm in Central London. Sales Support, Pensions, Wealth Management, Investment, Financial Advice, Retirement Planning, By applying for this role, you agree that we will hold and process your details in line with our Privacy Policy. Our Privacy Policy and information about how we use data can be found on our website
Mar 25, 2026
Full time
Are you a Superstar? Are you the glue that holds everything together? If so, we would like to hear from you. A new role has arisen for a skilled and experienced Senior Administrator within a firm who specialise in delivering bespoke Wealth Management Solutions to HNW Clients? This role is not for the feint hearted as this is a pivotal role within the department Our client is a leading Wealth Management firm. They provide specialist Pension, Tax, Estate, Protection and Investment advice to HNW clients and, due to continued success and growth; they are looking to appoint a Senior Administrator to join their team. Your role will be to provide full administrative support to a Director. Your role will be to deal with complex and sophisticated clients, manage cases and deal with providers. You will manage to submission of business to the relevant parties and ensure all information and compliance requirements are fully adhered to. In short .you will be the glue that holds everything together! Applications are invited from skilled Administrators with in depth knowledge of Pension and Investment planning. Experience of dealing with a full range of Financial Services products is essential. You must have an eye for detail with strong written and verbal communication skills. Progress with professional qualifications is beneficial. This role will suit a skilled Administrator who is keen to be part of a highly professional team within an award winning Holistic Financial Planning firm in Central London. Sales Support, Pensions, Wealth Management, Investment, Financial Advice, Retirement Planning, By applying for this role, you agree that we will hold and process your details in line with our Privacy Policy. Our Privacy Policy and information about how we use data can be found on our website
Our client, a prestigious Corporate city based law firm are keen to recruit a Marketing Communications Executive to join their exciting newly structured Marketing & Business Development team. Salary up to £45,000 plus a range of benefits including; Private medical and various free health checks, family planning schemes & 28 days holiday Hybrid Working - 3 days office 2 remote - Hours - 9.30am to 5.30pm Liverpool St / City Reporting into the Senior Marketing & Business Development Manager, working in a team of 8, the Senior Marketing Executive will be responsible for supporting on a wide range of campaigns and initiatives that build the firm's brand and underpin their profile across chosen markets, enhancing their relationships with clients and growing new relationships. Marketing Communications Executive Key Responsibilities; Produce and promote engaging firm based content such as articles, newsletters, social media posts, intranet and website, biographies, media announcements, and video content Work closely with Partners to promote external communications aligned with the firm's image Utilising the firm's email marketing platform to produce practice specific newsletters Support with content for internal and external events Support the BD team with legal directories and awards submissions Review, maintain and continue to enhance the performance of communications Collaborate with external agencies where applicable Utilise the firm's CRM system for targeted campaigns Marketing Communications Executive Key Requirements; Minimum 2 years marketing communications experience working on internal and external marketing campaigns, preferably in a law firm or a similar corporate environment Creative writing and editing skills Confident working knowledge of Google Analytics, WordPress, CRM databases, Vuture and InDesign. Salesforce CRM a plus. Exposure to creating podcasts, preferred but not essential Contact Neil Hagan today to apply
Mar 25, 2026
Full time
Our client, a prestigious Corporate city based law firm are keen to recruit a Marketing Communications Executive to join their exciting newly structured Marketing & Business Development team. Salary up to £45,000 plus a range of benefits including; Private medical and various free health checks, family planning schemes & 28 days holiday Hybrid Working - 3 days office 2 remote - Hours - 9.30am to 5.30pm Liverpool St / City Reporting into the Senior Marketing & Business Development Manager, working in a team of 8, the Senior Marketing Executive will be responsible for supporting on a wide range of campaigns and initiatives that build the firm's brand and underpin their profile across chosen markets, enhancing their relationships with clients and growing new relationships. Marketing Communications Executive Key Responsibilities; Produce and promote engaging firm based content such as articles, newsletters, social media posts, intranet and website, biographies, media announcements, and video content Work closely with Partners to promote external communications aligned with the firm's image Utilising the firm's email marketing platform to produce practice specific newsletters Support with content for internal and external events Support the BD team with legal directories and awards submissions Review, maintain and continue to enhance the performance of communications Collaborate with external agencies where applicable Utilise the firm's CRM system for targeted campaigns Marketing Communications Executive Key Requirements; Minimum 2 years marketing communications experience working on internal and external marketing campaigns, preferably in a law firm or a similar corporate environment Creative writing and editing skills Confident working knowledge of Google Analytics, WordPress, CRM databases, Vuture and InDesign. Salesforce CRM a plus. Exposure to creating podcasts, preferred but not essential Contact Neil Hagan today to apply
The Sutton Trust is the UK s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future. Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship, and career access programmes. And our support does not stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility. Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice. As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain s low social mobility has never been greater. Fundraising at the Sutton Trust We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy. Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us. Our fundraising approach will continue to focus on driving towards major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support. The Role and Team As Trusts and Foundations Manager (maternity cover), you will be an experienced, proactive relationship manager and fundraiser. You will be confident in delivering high quality reporting and stewardship to a wide variety of Trusts, Foundations, Statutory and organisational donors, as well as proactively approaching funding prospects and preparing applications to secure funds. We have strong relationships with a range of trusts and foundations, and over the fixed term contract period we are looking for a confident fundraiser to manage and support a portfolio of funders as cover for a maternity leave within the Development team. The role will contribute to growing the portfolio of Trusts, Foundations, and organisational donors (predominantly at the five-figure level), while also providing strategic support on grant management of our major six-and-seven-figure Trust and Foundation partners. This will include compiling key reports and supporting the gathering and analysing programmatic data. You will work closely with colleagues across both the Development Department, including the Development Director, and the wider organisation. Main duties New Business Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants), and organisational funders in collaboration with Trusts and Foundations colleagues, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans. Work with Trusts and Foundations colleagues to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility. Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately at the five-figure level) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions. Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner. Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and that income projections and plans for the portfolio are kept up to date. Account Management and Development Manage and grow a small portfolio of trusts, foundations, statutory supporters, and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity. Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting. Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting. Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream. Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures. Fundraising Finance and Reporting Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required. Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects. Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust s CRM (Salesforce), account management plans, and all relevant income pipeline documents. Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting. Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space. Other duties as necessary from time to time. Person Specification We welcome applications from individuals who have: Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at four and five figure-level, from initial prospect research to securing income and ongoing grant management. Experience building and managing relationships, particularly in the philanthropic sector with organisational donors. Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome. Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely. Experience managing multiple priorities and tasks to successfully achieve project or other goals. Excellent prospect research skills and strong analytical skills. First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings. Knowledge of fundraising in the education and/or not-for-profit sector. Experience using CRM software (ideally Salesforce) to accurately record funding relationships ( desirable ). We are also looking for an individual who: Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility. Able to take the initiative and take responsibility for a wide variety of tasks and projects. Strong communicator, skilled at persuading others through writing and conversation. Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes ( desirable ). Excellent attention to detail. Able to multi-task and prioritise multiple funder relationships. Able to work independently and as part of a team. Is eligible to work in the UK (see here for information about right to work) Terms of Appointment Contract: Full-time, Fixed term contract until 31 August 2027 Salary: £42,000-£47,000 Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager. Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Hours: The standard working hours are 9am to 5pm, Monday to Friday . click apply for full job details
Mar 25, 2026
Full time
The Sutton Trust is the UK s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future. Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship, and career access programmes. And our support does not stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility. Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice. As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain s low social mobility has never been greater. Fundraising at the Sutton Trust We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy. Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us. Our fundraising approach will continue to focus on driving towards major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support. The Role and Team As Trusts and Foundations Manager (maternity cover), you will be an experienced, proactive relationship manager and fundraiser. You will be confident in delivering high quality reporting and stewardship to a wide variety of Trusts, Foundations, Statutory and organisational donors, as well as proactively approaching funding prospects and preparing applications to secure funds. We have strong relationships with a range of trusts and foundations, and over the fixed term contract period we are looking for a confident fundraiser to manage and support a portfolio of funders as cover for a maternity leave within the Development team. The role will contribute to growing the portfolio of Trusts, Foundations, and organisational donors (predominantly at the five-figure level), while also providing strategic support on grant management of our major six-and-seven-figure Trust and Foundation partners. This will include compiling key reports and supporting the gathering and analysing programmatic data. You will work closely with colleagues across both the Development Department, including the Development Director, and the wider organisation. Main duties New Business Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants), and organisational funders in collaboration with Trusts and Foundations colleagues, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans. Work with Trusts and Foundations colleagues to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility. Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately at the five-figure level) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions. Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner. Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and that income projections and plans for the portfolio are kept up to date. Account Management and Development Manage and grow a small portfolio of trusts, foundations, statutory supporters, and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity. Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting. Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting. Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream. Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures. Fundraising Finance and Reporting Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required. Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects. Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust s CRM (Salesforce), account management plans, and all relevant income pipeline documents. Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting. Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space. Other duties as necessary from time to time. Person Specification We welcome applications from individuals who have: Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at four and five figure-level, from initial prospect research to securing income and ongoing grant management. Experience building and managing relationships, particularly in the philanthropic sector with organisational donors. Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome. Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely. Experience managing multiple priorities and tasks to successfully achieve project or other goals. Excellent prospect research skills and strong analytical skills. First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings. Knowledge of fundraising in the education and/or not-for-profit sector. Experience using CRM software (ideally Salesforce) to accurately record funding relationships ( desirable ). We are also looking for an individual who: Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility. Able to take the initiative and take responsibility for a wide variety of tasks and projects. Strong communicator, skilled at persuading others through writing and conversation. Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes ( desirable ). Excellent attention to detail. Able to multi-task and prioritise multiple funder relationships. Able to work independently and as part of a team. Is eligible to work in the UK (see here for information about right to work) Terms of Appointment Contract: Full-time, Fixed term contract until 31 August 2027 Salary: £42,000-£47,000 Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager. Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Hours: The standard working hours are 9am to 5pm, Monday to Friday . click apply for full job details
Business Development Manager - IT Managed Service Provider Location: Harlow, Essex About Us We are a new and fast-growing and ambitious IT Managed Service Provider based in Harlow, Essex. We deliver reliable, forward-thinking IT support and solutions to businesses across Harlow, Hertfordshire, and London. As we continue to scale, we are looking for a driven Business Development Manager to help lead our growth and play a key role in shaping our future. The Opportunity This is a hands-on role for someone who thrives in a growing organisation and wants to have a genuine impact. You'll work closely with the directors to lead the sales function, manage inbound enquiries, and proactively generate new business opportunities.We're looking for someone with a strong commercial mindset, great communication skills, and ideally some technical understanding of IT services, MSP operations, or cloud technologies. Key Responsibilities Lead and develop the sales function alongside company directors Manage and convert inbound enquiries into active opportunities Proactively generate your own leads through outreach, networking, and relationship building Build and maintain a strong pipeline of prospects across Harlow, Hertfordshire, and London Prepare and deliver proposals, presentations, and quotes Work with technical teams to ensure accurate scoping and handover of new clients Represent the business at events, trade shows, and networking groups Contribute to sales strategy, marketing input, and growth planning About You Previous experience in IT sales, MSP environments, or technology business development (ideal but not essential) Some technical knowledge or familiarity with IT support, cloud services, or cybersecurity Confident communicator able to build trust with clients Self-motivated with the ability to generate leads independently Organised, proactive, and driven by targets and results Able to thrive in a small, fast-moving, growing business What We Offer Competitive salary plus uncapped commission structure Opportunity to build and shape the sales function Direct support and mentorship from experienced directors Career progression as the business scales Friendly, supportive team culture Real autonomy and the chance to make the role your own How to Apply If you're ambitious, commercially minded, and excited by the idea of joining a growing MSP, we'd love to hear from you.INDREC
Mar 25, 2026
Full time
Business Development Manager - IT Managed Service Provider Location: Harlow, Essex About Us We are a new and fast-growing and ambitious IT Managed Service Provider based in Harlow, Essex. We deliver reliable, forward-thinking IT support and solutions to businesses across Harlow, Hertfordshire, and London. As we continue to scale, we are looking for a driven Business Development Manager to help lead our growth and play a key role in shaping our future. The Opportunity This is a hands-on role for someone who thrives in a growing organisation and wants to have a genuine impact. You'll work closely with the directors to lead the sales function, manage inbound enquiries, and proactively generate new business opportunities.We're looking for someone with a strong commercial mindset, great communication skills, and ideally some technical understanding of IT services, MSP operations, or cloud technologies. Key Responsibilities Lead and develop the sales function alongside company directors Manage and convert inbound enquiries into active opportunities Proactively generate your own leads through outreach, networking, and relationship building Build and maintain a strong pipeline of prospects across Harlow, Hertfordshire, and London Prepare and deliver proposals, presentations, and quotes Work with technical teams to ensure accurate scoping and handover of new clients Represent the business at events, trade shows, and networking groups Contribute to sales strategy, marketing input, and growth planning About You Previous experience in IT sales, MSP environments, or technology business development (ideal but not essential) Some technical knowledge or familiarity with IT support, cloud services, or cybersecurity Confident communicator able to build trust with clients Self-motivated with the ability to generate leads independently Organised, proactive, and driven by targets and results Able to thrive in a small, fast-moving, growing business What We Offer Competitive salary plus uncapped commission structure Opportunity to build and shape the sales function Direct support and mentorship from experienced directors Career progression as the business scales Friendly, supportive team culture Real autonomy and the chance to make the role your own How to Apply If you're ambitious, commercially minded, and excited by the idea of joining a growing MSP, we'd love to hear from you.INDREC
Position Summary We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet's strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As Cyber Security Development Director, you will play a critical role in driving both of these objectives through the execution of growth opportunities with new logo customers aligned to target industries and nurturing of these emerging relationships. Duties and Responsibilities Essential Roles & Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Teams To Collaborate With Technology Practice - On seller education of the portfolio Customer Success & Growth - Transitioning new logo customer into managed accounts where and when appropriate Sales Operations & Support - On marketing and sales enablement activities Customer Experience & Managed Service - On service design transitions Procurement Legal & Compliance - On master service agreements and statements of work Finance - On sales governance and customer billing requirements Business Intelligence & Planning - On Salesforce order processing and customer cancellations Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Critical Competencies - Technical Fit Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Desirable Experience selling within or alongside managed service providers (MSPs), cybersecurity consultancies, or specialist testing firms Familiarity with security standards and testing frameworks such as NIST, ISO 27001, and CREST-aligned testing services Experience structuring large multi-year security programmes
Mar 25, 2026
Full time
Position Summary We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet's strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As Cyber Security Development Director, you will play a critical role in driving both of these objectives through the execution of growth opportunities with new logo customers aligned to target industries and nurturing of these emerging relationships. Duties and Responsibilities Essential Roles & Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Teams To Collaborate With Technology Practice - On seller education of the portfolio Customer Success & Growth - Transitioning new logo customer into managed accounts where and when appropriate Sales Operations & Support - On marketing and sales enablement activities Customer Experience & Managed Service - On service design transitions Procurement Legal & Compliance - On master service agreements and statements of work Finance - On sales governance and customer billing requirements Business Intelligence & Planning - On Salesforce order processing and customer cancellations Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Critical Competencies - Technical Fit Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Desirable Experience selling within or alongside managed service providers (MSPs), cybersecurity consultancies, or specialist testing firms Familiarity with security standards and testing frameworks such as NIST, ISO 27001, and CREST-aligned testing services Experience structuring large multi-year security programmes
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Mar 25, 2026
Full time
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
MB912: Bid Manager Location: Swindon or LondonSalary: £75,000 - £85,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Bid Manager on a permanent basis due to growth based at either their Swindon or London depot. Duties and Responsibilities: Drive and energise the bid team to achieve a successful outcome for each allocated tender. Following designated processes and best practice in place within organisation. Ensure that a coherent bid strategy in developed, working in conjunction with the Business Development Manager and Sector Director. Continually evaluate winning strategy and direct team and resources to focus on activities which will enhance chance of bid success. Oversee and be involved with tender commercial strategy. Arrange all necessary internal meetings - Kick off / Settlement and others identified in work winning process. (use MS Outlook) Agree Bid Budget and monitor expenditure with Head of Management Manage tender programme. Ensure Company & Group governance and procedures are adhered to. Ensures production of CRC documentation for issue to Head of Bid Management. Produce actions and appoint individuals to complete relevant items arising from the meetings / minutes. Drive actions to completion. Undertake corporate approval process in conjunction with Work Winning Director. Communication link to Client / Employers Agent + when we speak and don't speak with Third Parties. Keep senior management informed of development on tender and gain acceptance of key decision points. Issue Ops / Commercial / Temp Works / Specialist third party briefs Identify Estimator and Planner requirements where necessary. Communication management and interface with joint venture partners and key supply chain. Oversee designers Brief in conjunction with Technical Services. Manage designers where necessary to achieve optimum solutions. Involvement in appointment of specialist third parties. Participate in review of suppliers to receive tender enquiries. Manage Risk / Opportunity including commercial and ensure output to ARM risk software. Work with commercial manager to understand route map to deliver margin set within business plan. Ensure that the correct resources for the Quality Submission are in place and that timescales are met. (Deliverables tracker in place prior to kick off). Manage / take part in the review of the Quality Submission. Tender feedback and dissemination once the result is known. Skills and Qualifications: Sound knowledge of the UK construction market Knowledge of relevant legislation Knowledge of Civil Engineering Commercial awareness of different forms of contract Strong presentation and Client communication skills Sound knowledge of the company governance and procedural requirements for work winning. MB912: Bid Manager Location: Swindon or London Salary: £75,000 - £85,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
Mar 25, 2026
Full time
MB912: Bid Manager Location: Swindon or LondonSalary: £75,000 - £85,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Bid Manager on a permanent basis due to growth based at either their Swindon or London depot. Duties and Responsibilities: Drive and energise the bid team to achieve a successful outcome for each allocated tender. Following designated processes and best practice in place within organisation. Ensure that a coherent bid strategy in developed, working in conjunction with the Business Development Manager and Sector Director. Continually evaluate winning strategy and direct team and resources to focus on activities which will enhance chance of bid success. Oversee and be involved with tender commercial strategy. Arrange all necessary internal meetings - Kick off / Settlement and others identified in work winning process. (use MS Outlook) Agree Bid Budget and monitor expenditure with Head of Management Manage tender programme. Ensure Company & Group governance and procedures are adhered to. Ensures production of CRC documentation for issue to Head of Bid Management. Produce actions and appoint individuals to complete relevant items arising from the meetings / minutes. Drive actions to completion. Undertake corporate approval process in conjunction with Work Winning Director. Communication link to Client / Employers Agent + when we speak and don't speak with Third Parties. Keep senior management informed of development on tender and gain acceptance of key decision points. Issue Ops / Commercial / Temp Works / Specialist third party briefs Identify Estimator and Planner requirements where necessary. Communication management and interface with joint venture partners and key supply chain. Oversee designers Brief in conjunction with Technical Services. Manage designers where necessary to achieve optimum solutions. Involvement in appointment of specialist third parties. Participate in review of suppliers to receive tender enquiries. Manage Risk / Opportunity including commercial and ensure output to ARM risk software. Work with commercial manager to understand route map to deliver margin set within business plan. Ensure that the correct resources for the Quality Submission are in place and that timescales are met. (Deliverables tracker in place prior to kick off). Manage / take part in the review of the Quality Submission. Tender feedback and dissemination once the result is known. Skills and Qualifications: Sound knowledge of the UK construction market Knowledge of relevant legislation Knowledge of Civil Engineering Commercial awareness of different forms of contract Strong presentation and Client communication skills Sound knowledge of the company governance and procedural requirements for work winning. MB912: Bid Manager Location: Swindon or London Salary: £75,000 - £85,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd
Mar 25, 2026
Full time
IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd
Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world's most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you'll do Multi-Agent Architecture Patterns : Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design : Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration : Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability : Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance : Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability : Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory : Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) • Enterprise Experience : 8-10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. • Cloud Expertise : Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. • GenAI & LLM Depth : Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). • RAG & Orchestration : Proven experience designing complex RAG pipelines. • Model Fine-tuning : Experience with instruction tuning or fine-tuning strategies for LLMs. • Leadership & Advisory Skills : Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) Multi-Agent Systems : Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents). Multi-Cloud Experience : hands-on architectural expertise across all three major clouds (Azure, AWS, GCP). GenAI Ops & Governance : Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing Framework Expertise : Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel). Thought Leadership & Open Source : Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects. Certifications : Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).
Mar 25, 2026
Full time
Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world's most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you'll do Multi-Agent Architecture Patterns : Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design : Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration : Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability : Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance : Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability : Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory : Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) • Enterprise Experience : 8-10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. • Cloud Expertise : Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. • GenAI & LLM Depth : Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). • RAG & Orchestration : Proven experience designing complex RAG pipelines. • Model Fine-tuning : Experience with instruction tuning or fine-tuning strategies for LLMs. • Leadership & Advisory Skills : Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) Multi-Agent Systems : Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents). Multi-Cloud Experience : hands-on architectural expertise across all three major clouds (Azure, AWS, GCP). GenAI Ops & Governance : Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing Framework Expertise : Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel). Thought Leadership & Open Source : Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects. Certifications : Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).
Marketing & Business Development Specialist - Corporate (Law Firm) London Hybrid Working I am working with a leading international law firm to recruit a Corporate Marketing & Business Development Specialist for their London office. About the Role You will support the Corporate transactional practices (M&A, Private Equity, Venture Capital, Investment Funds) across a broad range of M&BD activity, including: Pitch coordination and creation of high-quality credentials materials. Client targeting, cross-selling initiatives and relationship-management support. Management of deal information, intranet/web content and key marketing systems. Coordination of events, webinars and client programmes in partnership with internal teams. Drafting directory submissions, award entries and deal reporting. Producing marketing content including presentations, alerts, newsletters and web copy. Supporting profile-raising initiatives and wider firm-wide M&BD projects. What My Client Is Looking For 3-5 years' experience in marketing or business development, ideally within professional services. Strong communication and proof-reading skills, with excellent attention to detail. A proactive team player with strong project-management capability. Ability to work under pressure and manage competing deadlines. Experience in a law firm or corporate practice is advantageous but not essential. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Mar 25, 2026
Full time
Marketing & Business Development Specialist - Corporate (Law Firm) London Hybrid Working I am working with a leading international law firm to recruit a Corporate Marketing & Business Development Specialist for their London office. About the Role You will support the Corporate transactional practices (M&A, Private Equity, Venture Capital, Investment Funds) across a broad range of M&BD activity, including: Pitch coordination and creation of high-quality credentials materials. Client targeting, cross-selling initiatives and relationship-management support. Management of deal information, intranet/web content and key marketing systems. Coordination of events, webinars and client programmes in partnership with internal teams. Drafting directory submissions, award entries and deal reporting. Producing marketing content including presentations, alerts, newsletters and web copy. Supporting profile-raising initiatives and wider firm-wide M&BD projects. What My Client Is Looking For 3-5 years' experience in marketing or business development, ideally within professional services. Strong communication and proof-reading skills, with excellent attention to detail. A proactive team player with strong project-management capability. Ability to work under pressure and manage competing deadlines. Experience in a law firm or corporate practice is advantageous but not essential. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Our client: Successful, growing values led food retailer Highly commercial environment with a focus on delivering a best-in-class food retail experience for the local communities they operate in This role is ideal for a creative, commercial food marketeer who wants to join a London-based food retailer with a focus on growth Location 3 days in the office (West London) 2 days from home The role: As Head of Marketing you will lead, coach and develop a small team to develop and deliver an integrated marketing strategy covering in store and digital. The Head of Marketing will develop a strategy that focuses on enhancing brand awareness, driving customer engagement and supporting business growth In the role the Head of Marketing will lead all campaign management across multi-channel covering promotions, local marketing & events and partnerships. Reporting to the Managing Director, the Head of Marketing will ensure that all digital channels have a clear and effective strategy that creates brand awareness and encourages the building of communities. The Head of Marketing will lead on branding, in store feel and experience and all other external touch points. Working cross functionally with key stakeholders across the business including buying, operations and ecommerce to ensure buy in and execution across the business. Ideal candidate: This Head of Marketing role is ideal for a creative and commercial food retail marketeer with experience gained from UK Food retail. This needs to cover both in store and digital It is essential to be able to demonstrate that you have developed and delivered a marketing strategy and have engaged the wider business to drive execution. This will be a multi-channel strategy including all digital channels You will have a passion for food and food retail You will have managed at least 2 direct reports and had direct responsibility for recruiting, training, managing and coaching. You will have strong planning and organizing skills and will be able to prioritises effectively For the role it is essential to be an effective strong communicator who engages and builds relationships with stakeholders across the business You will thrive in a culture that is commercial, collaborative and values led Benefits & details: Excellent package - up to £75000 (depending on experience) Location - West London with flexible working (3days in the office and 1 day from home) Please send your CV using the form on this page, quoting reference 1/17622/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Mar 25, 2026
Full time
Our client: Successful, growing values led food retailer Highly commercial environment with a focus on delivering a best-in-class food retail experience for the local communities they operate in This role is ideal for a creative, commercial food marketeer who wants to join a London-based food retailer with a focus on growth Location 3 days in the office (West London) 2 days from home The role: As Head of Marketing you will lead, coach and develop a small team to develop and deliver an integrated marketing strategy covering in store and digital. The Head of Marketing will develop a strategy that focuses on enhancing brand awareness, driving customer engagement and supporting business growth In the role the Head of Marketing will lead all campaign management across multi-channel covering promotions, local marketing & events and partnerships. Reporting to the Managing Director, the Head of Marketing will ensure that all digital channels have a clear and effective strategy that creates brand awareness and encourages the building of communities. The Head of Marketing will lead on branding, in store feel and experience and all other external touch points. Working cross functionally with key stakeholders across the business including buying, operations and ecommerce to ensure buy in and execution across the business. Ideal candidate: This Head of Marketing role is ideal for a creative and commercial food retail marketeer with experience gained from UK Food retail. This needs to cover both in store and digital It is essential to be able to demonstrate that you have developed and delivered a marketing strategy and have engaged the wider business to drive execution. This will be a multi-channel strategy including all digital channels You will have a passion for food and food retail You will have managed at least 2 direct reports and had direct responsibility for recruiting, training, managing and coaching. You will have strong planning and organizing skills and will be able to prioritises effectively For the role it is essential to be an effective strong communicator who engages and builds relationships with stakeholders across the business You will thrive in a culture that is commercial, collaborative and values led Benefits & details: Excellent package - up to £75000 (depending on experience) Location - West London with flexible working (3days in the office and 1 day from home) Please send your CV using the form on this page, quoting reference 1/17622/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
