About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Feb 28, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Title; Night Shift Manager Key Skills; Production shift manager, Line Leader, Manufacturing Manager, Shift Supervisor Shift; 10pm-6am Monday to Friday Salary; 46,000 inclusive of shift allowance and contractural overtime Location; Oakham, Rutland Commutable from; Rutland, Melton Mowbray, Oakham, Uppingham, Leicester, Stamford, Market Harborough, Corby This is an exciting opportunity for you to forge a career within the manufacturing industry with an established and progressive company for the worlds leader in the production of plastic consumables. The successful applicant will be working as a Night Shift Manager to ensure the smooth running of production on their already established night shift The Role: Ensure products are manufactured to the required quality standards and customer specifications Ensure compliance with external accreditation including BRC, ISO and internal company procedures Manage quality issues, non-conformances, test stock and rework on shift Ensure Quality Principles are embedded on the shift and reinforced by random checks and on shift leadership. Ensure accidents, near misses and hazards and stop work incidents are reported, investigated, and actions closed out Ensure all Safety Principles and Life Saving Rules are embedded and always followed. Take full responsibility for delivering the production plan on shift Ensure labour and resources are used effectively to meet output, quality, and delivery targets Manage and control shift performance against agreed KPIs, including OEE, cycle times, scrap, quality, and OTIF Accurate recording of production data, downtime, and issues Be fully prepared for daily review meetings, ensuring issues are understood and actions are in place Effective shift handovers with clear communication of priorities and risks Promote and support a culture of continuous improvement on shift Maintain a strong focus on cost control through labour efficiency, waste reduction, and scrap control Challenge inefficiencies and drive improvements in performance and utilisation Support improvement opportunities where they add value to the operation. Our Ideal Candidate; Proven experience in a supervisory or management role within a manufacturing environment. Strong understanding of production operations, labour management, and performance control. Good understanding of health, safety, and environmental requirements in manufacturing. Experience managing KPIs such as OEE, scrap, quality, and delivery. Confident people manager with the ability to lead, challenge, and support teams. Experience within an injection moulding environment beneficial Knowledge of Lean manufacturing and continuous improvement tools Experience working within BRC, ISO, GMP or similarly controlled environments IOSH or NEBOSH health and safety qualification (or willingness to work towards one). The Benefits; 33 days annual leave inclusive of bank holidays Christmas shutdown Auto Pension enrolment Working for a Global organisation Overtime available If you are interested in this opportunity please apply directly through this website or call (phone number removed) . If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable. This position is advertised on behalf of Jacob Thomas Associates. We have a variety of other permanent and temporary positions available ranging from Supply Chain, Logistics, Administration, Sales, Secretarial, Finance & Accounts, Customer Services, I.T., Driving and Engineering.
Feb 28, 2026
Full time
Job Title; Night Shift Manager Key Skills; Production shift manager, Line Leader, Manufacturing Manager, Shift Supervisor Shift; 10pm-6am Monday to Friday Salary; 46,000 inclusive of shift allowance and contractural overtime Location; Oakham, Rutland Commutable from; Rutland, Melton Mowbray, Oakham, Uppingham, Leicester, Stamford, Market Harborough, Corby This is an exciting opportunity for you to forge a career within the manufacturing industry with an established and progressive company for the worlds leader in the production of plastic consumables. The successful applicant will be working as a Night Shift Manager to ensure the smooth running of production on their already established night shift The Role: Ensure products are manufactured to the required quality standards and customer specifications Ensure compliance with external accreditation including BRC, ISO and internal company procedures Manage quality issues, non-conformances, test stock and rework on shift Ensure Quality Principles are embedded on the shift and reinforced by random checks and on shift leadership. Ensure accidents, near misses and hazards and stop work incidents are reported, investigated, and actions closed out Ensure all Safety Principles and Life Saving Rules are embedded and always followed. Take full responsibility for delivering the production plan on shift Ensure labour and resources are used effectively to meet output, quality, and delivery targets Manage and control shift performance against agreed KPIs, including OEE, cycle times, scrap, quality, and OTIF Accurate recording of production data, downtime, and issues Be fully prepared for daily review meetings, ensuring issues are understood and actions are in place Effective shift handovers with clear communication of priorities and risks Promote and support a culture of continuous improvement on shift Maintain a strong focus on cost control through labour efficiency, waste reduction, and scrap control Challenge inefficiencies and drive improvements in performance and utilisation Support improvement opportunities where they add value to the operation. Our Ideal Candidate; Proven experience in a supervisory or management role within a manufacturing environment. Strong understanding of production operations, labour management, and performance control. Good understanding of health, safety, and environmental requirements in manufacturing. Experience managing KPIs such as OEE, scrap, quality, and delivery. Confident people manager with the ability to lead, challenge, and support teams. Experience within an injection moulding environment beneficial Knowledge of Lean manufacturing and continuous improvement tools Experience working within BRC, ISO, GMP or similarly controlled environments IOSH or NEBOSH health and safety qualification (or willingness to work towards one). The Benefits; 33 days annual leave inclusive of bank holidays Christmas shutdown Auto Pension enrolment Working for a Global organisation Overtime available If you are interested in this opportunity please apply directly through this website or call (phone number removed) . If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable. This position is advertised on behalf of Jacob Thomas Associates. We have a variety of other permanent and temporary positions available ranging from Supply Chain, Logistics, Administration, Sales, Secretarial, Finance & Accounts, Customer Services, I.T., Driving and Engineering.
Travel Group Sales and Operations Executive Base Salary 30,000 to 33,000 + Bonus and Great Benefits Hybrid - Central London Our client, a leading player in the inbound tourism travel industry, is seeking a highly motivated and detail-oriented individual to join their dynamic team as a Full-Time Travel Group Sales and Operations Executive . As a Travel Group Sales and Operations Executive , you will play a crucial role in supporting our client's operational processes and ensuring the smooth functioning of their group travel services. Your primary responsibilities will include coordinating group bookings, liaising with suppliers, and managing logistical arrangements to deliver exceptional travel experiences for our client's customers. To excel in this role, you should possess excellent organisational and communication skills, with a keen eye for detail and the ability to multitask in a fast-paced environment. A passion for the travel industry and a customer-centric approach are essential, as you will be working closely with both internal and external stakeholders to deliver outstanding service. Candidates must have previous travel experience in a similar role with knowledge of the UK and Ireland. This is a hybrid role with the office based in Central London. Travel Group Sales and Operations Executive Responsibilities: Looking after all aspect of group from initial inquiry to post-trip follow-up. Design bespoke travel itineraries that include accommodation, activities, dining, and transportation Be the main point of contact for new and existing clients; provide exceptional customer service throughout the client journey Ensure all offers are sent out in the company's standard format and entered correctly into the operational system Prepare and submit relevant documents to both clients and suppliers in a timely and accurate manner, ensuring attention to details. Book & negotiate services in accordance with the itineraries with best rate and conditions (e.g. hotels, coaches, guides, restaurants, entrances etc.) Manage and organise the day to day to ensure that you always meet your project deadlines; prioritize effectively Issuing client invoices and cross-checked supplier invoices Travel Group Sales and Operations Executive Requirements: Proven experience in a similar role within the travel industry with knowledge of the UK and Ireland Strong organisational and time-management skills Excellent verbal and written communication abilities Proficiency in Microsoft Office and experience with travel reservation systems Ability to work independently and as part of a team Flexibility to adapt to changing priorities and work under pressure Passion for delivering exceptional customer service Travel Group Sales and Operations Executive Salary and Benefits: Competitive base salary range of 30,000 to 33,000 Company bonus Hybrid work arrangement Comprehensive employee benefits package Opportunities for professional growth and development Supportive and inclusive work environment Travel perks and discounts 23 days annual leave Generous pension contributions To apply for the Travel Group Sales and Operations Executive role, please email your CV and a member if the team will be in contact to discuss your application.
Feb 28, 2026
Full time
Travel Group Sales and Operations Executive Base Salary 30,000 to 33,000 + Bonus and Great Benefits Hybrid - Central London Our client, a leading player in the inbound tourism travel industry, is seeking a highly motivated and detail-oriented individual to join their dynamic team as a Full-Time Travel Group Sales and Operations Executive . As a Travel Group Sales and Operations Executive , you will play a crucial role in supporting our client's operational processes and ensuring the smooth functioning of their group travel services. Your primary responsibilities will include coordinating group bookings, liaising with suppliers, and managing logistical arrangements to deliver exceptional travel experiences for our client's customers. To excel in this role, you should possess excellent organisational and communication skills, with a keen eye for detail and the ability to multitask in a fast-paced environment. A passion for the travel industry and a customer-centric approach are essential, as you will be working closely with both internal and external stakeholders to deliver outstanding service. Candidates must have previous travel experience in a similar role with knowledge of the UK and Ireland. This is a hybrid role with the office based in Central London. Travel Group Sales and Operations Executive Responsibilities: Looking after all aspect of group from initial inquiry to post-trip follow-up. Design bespoke travel itineraries that include accommodation, activities, dining, and transportation Be the main point of contact for new and existing clients; provide exceptional customer service throughout the client journey Ensure all offers are sent out in the company's standard format and entered correctly into the operational system Prepare and submit relevant documents to both clients and suppliers in a timely and accurate manner, ensuring attention to details. Book & negotiate services in accordance with the itineraries with best rate and conditions (e.g. hotels, coaches, guides, restaurants, entrances etc.) Manage and organise the day to day to ensure that you always meet your project deadlines; prioritize effectively Issuing client invoices and cross-checked supplier invoices Travel Group Sales and Operations Executive Requirements: Proven experience in a similar role within the travel industry with knowledge of the UK and Ireland Strong organisational and time-management skills Excellent verbal and written communication abilities Proficiency in Microsoft Office and experience with travel reservation systems Ability to work independently and as part of a team Flexibility to adapt to changing priorities and work under pressure Passion for delivering exceptional customer service Travel Group Sales and Operations Executive Salary and Benefits: Competitive base salary range of 30,000 to 33,000 Company bonus Hybrid work arrangement Comprehensive employee benefits package Opportunities for professional growth and development Supportive and inclusive work environment Travel perks and discounts 23 days annual leave Generous pension contributions To apply for the Travel Group Sales and Operations Executive role, please email your CV and a member if the team will be in contact to discuss your application.
We have a fantastic opportunity for an experienced Sales Administrator to join a successful, international business in Woking. There are excellent opportunities for career progression within the organisation and we are looking for someone who is ambitious and keen to make a mark. Alongside a competitive salary of up to 35k they offer excellent benefits including; annual bonus, 25 days holiday plus Bank Holidays and your birthday off, hybrid working (3 days per week office based), free parking, pension, private healthcare, life assurance, staff discounts on company products and more. You will be responsible for processing orders from start to finish using SAP. Prior experience of order processing using SAP is essential. Duties include: Handling customer enquiries within agreed time frames Validating all orders prior to entry onto SAP, ensuring that pricing, quantities etc are accurate Working closely with third party warehouses to ensure timely delivery of goods Processing product returns to third party warehouses Maintaining strong working relationships with key clients, distributors, third party warehouses and internal teams such as Sales to ensure an efficient service Ensuring effective communication with customers and stakeholders, proactively providing updates and ensuring that any issues or concerns are resolved promptly Prior experience of order processing using SAP is essential. For more information please apply now!
Feb 28, 2026
Full time
We have a fantastic opportunity for an experienced Sales Administrator to join a successful, international business in Woking. There are excellent opportunities for career progression within the organisation and we are looking for someone who is ambitious and keen to make a mark. Alongside a competitive salary of up to 35k they offer excellent benefits including; annual bonus, 25 days holiday plus Bank Holidays and your birthday off, hybrid working (3 days per week office based), free parking, pension, private healthcare, life assurance, staff discounts on company products and more. You will be responsible for processing orders from start to finish using SAP. Prior experience of order processing using SAP is essential. Duties include: Handling customer enquiries within agreed time frames Validating all orders prior to entry onto SAP, ensuring that pricing, quantities etc are accurate Working closely with third party warehouses to ensure timely delivery of goods Processing product returns to third party warehouses Maintaining strong working relationships with key clients, distributors, third party warehouses and internal teams such as Sales to ensure an efficient service Ensuring effective communication with customers and stakeholders, proactively providing updates and ensuring that any issues or concerns are resolved promptly Prior experience of order processing using SAP is essential. For more information please apply now!
Job Overview Our client, an expert in the construction industry, is seeking a Branch Administrator to start as soon as possible at their offices in Walsall. The successful candidate will carry out clerical and administrative duties to support the efficient operation of the branch and provide excellent service to customers. Responsibilities Assist in achieving/exceeding hire and sales targets Work safely and adhere to the Company s Health & Safety policy and procedures Dealing with visitors, customers, and drivers with courtesy at all times Maximise hire & sales revenue opportunities with existing and new customers Liaising with customers, assisting them with their enquiries in a professional manner Liaising with the Company s Sales Representatives as necessary in relation to customer queries Processing customer orders and advising of any shortfalls (leading to transfer of stock requirements) Updating equipment on the Branch stock computer system promptly and accurately . Preparing quotations and estimates as required e.g. on Low-Tech products, consumables and accessories. Adhering to all Company policies, in particular to all business ethics and compliance documents, e.g. anti-bribery & corruption, including all training. Effective use of the Company s other computer systems to support the operation of the Branch Co-ordinate with supervisor/manager equipment requirements As directed by the Managers, place locally approved purchase orders, ensuring that delivery is progressed and equipment booked onto the Branch stock system To be familiar with, and comply with, the Company s Operating procedures as specified in its Operational manuals and instruction sheets Undertake other administrative duties as required. Skills Proven office experience with strong organisational skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Windows. Problem solving attitude. Team player and good communication skills. We offer Temp to perm position for the right candidate Working hours: Monday to Thursday 8am to 5pm, Fridays 8am to 4.40pm with 1 hour unpaid break. Starting date: 9th February If you are interested, please apply here or send your CV to (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Feb 28, 2026
Seasonal
Job Overview Our client, an expert in the construction industry, is seeking a Branch Administrator to start as soon as possible at their offices in Walsall. The successful candidate will carry out clerical and administrative duties to support the efficient operation of the branch and provide excellent service to customers. Responsibilities Assist in achieving/exceeding hire and sales targets Work safely and adhere to the Company s Health & Safety policy and procedures Dealing with visitors, customers, and drivers with courtesy at all times Maximise hire & sales revenue opportunities with existing and new customers Liaising with customers, assisting them with their enquiries in a professional manner Liaising with the Company s Sales Representatives as necessary in relation to customer queries Processing customer orders and advising of any shortfalls (leading to transfer of stock requirements) Updating equipment on the Branch stock computer system promptly and accurately . Preparing quotations and estimates as required e.g. on Low-Tech products, consumables and accessories. Adhering to all Company policies, in particular to all business ethics and compliance documents, e.g. anti-bribery & corruption, including all training. Effective use of the Company s other computer systems to support the operation of the Branch Co-ordinate with supervisor/manager equipment requirements As directed by the Managers, place locally approved purchase orders, ensuring that delivery is progressed and equipment booked onto the Branch stock system To be familiar with, and comply with, the Company s Operating procedures as specified in its Operational manuals and instruction sheets Undertake other administrative duties as required. Skills Proven office experience with strong organisational skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Windows. Problem solving attitude. Team player and good communication skills. We offer Temp to perm position for the right candidate Working hours: Monday to Thursday 8am to 5pm, Fridays 8am to 4.40pm with 1 hour unpaid break. Starting date: 9th February If you are interested, please apply here or send your CV to (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Clockwork Organisation Ltd t/a Travail Employment
Newtown, Powys
Customer Service Coordinator Remote Monday to Friday - 37.5 hours per week £28,000 per year Permanent About the Role We are looking for a proactive Customer Service Coordinator to support the smooth delivery of a major upgrade project across Europe. In this role, you will coordinate replacement appointments, liaise with customers and installers, and ensure all swap outs are completed efficiently while maintaining excellent customer satisfaction. This position plays a key part in meeting project timelines and minimising customer attrition. Key Responsibilities Contact customers to confirm booking details and schedule upgrade appointments. Work to daily activity targets to ensure timely completion of all unit swap?outs. Manage installer diaries and liaise with engineers regarding availability. Oversee stock shipments and ensure all replacement units are dispatched correctly. Record all customer communication via phone and email. Identify customers at risk of attrition and escalate to the Team Leader. General Responsibilities Communicate with customers by phone to arrange, update, and confirm replacement appointments. Achieve daily and weekly call/booking targets. Maintain accurate customer records within Salesforce and internal databases. Rearrange appointments where necessary and ensure all updates are logged correctly. Monitor and manage shared inboxes, responding to queries promptly. Maintain a strong understanding of customer accounts and unit details. Provide weekly progress updates to your Team Leader. Chase installation completion for ship?only customers via phone/email. Support the customer services phone line when required. Manage customer expectations on appointment lead times. Maintain accurate Excel records of all 2G swap?out activity. Ensure all customers receive timely call?backs and excellent service. Build strong relationships through empathy, calm communication, and professionalism. Demonstrate a self motivated, positive approach to workload and deadlines. Skills & Requirements Native level French (spoken and written) - essential. Excellent written and verbal communication skills. Ability to multitask and switch between tasks confidently. Calm, empathetic approach when dealing with customers. Experience Previous customer service experience - essential. Account management experience - desirable. A sales driven or commercial mindset - beneficial. Personal Attributes Ability to work under pressure and meet deadlines. Strong teamwork ethic with commitment to colleagues and wider business goals. Flexible and adaptable to changing business needs. High level of organisation and strong attention to detail. Excellent timekeeping and reliability. How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Feb 28, 2026
Full time
Customer Service Coordinator Remote Monday to Friday - 37.5 hours per week £28,000 per year Permanent About the Role We are looking for a proactive Customer Service Coordinator to support the smooth delivery of a major upgrade project across Europe. In this role, you will coordinate replacement appointments, liaise with customers and installers, and ensure all swap outs are completed efficiently while maintaining excellent customer satisfaction. This position plays a key part in meeting project timelines and minimising customer attrition. Key Responsibilities Contact customers to confirm booking details and schedule upgrade appointments. Work to daily activity targets to ensure timely completion of all unit swap?outs. Manage installer diaries and liaise with engineers regarding availability. Oversee stock shipments and ensure all replacement units are dispatched correctly. Record all customer communication via phone and email. Identify customers at risk of attrition and escalate to the Team Leader. General Responsibilities Communicate with customers by phone to arrange, update, and confirm replacement appointments. Achieve daily and weekly call/booking targets. Maintain accurate customer records within Salesforce and internal databases. Rearrange appointments where necessary and ensure all updates are logged correctly. Monitor and manage shared inboxes, responding to queries promptly. Maintain a strong understanding of customer accounts and unit details. Provide weekly progress updates to your Team Leader. Chase installation completion for ship?only customers via phone/email. Support the customer services phone line when required. Manage customer expectations on appointment lead times. Maintain accurate Excel records of all 2G swap?out activity. Ensure all customers receive timely call?backs and excellent service. Build strong relationships through empathy, calm communication, and professionalism. Demonstrate a self motivated, positive approach to workload and deadlines. Skills & Requirements Native level French (spoken and written) - essential. Excellent written and verbal communication skills. Ability to multitask and switch between tasks confidently. Calm, empathetic approach when dealing with customers. Experience Previous customer service experience - essential. Account management experience - desirable. A sales driven or commercial mindset - beneficial. Personal Attributes Ability to work under pressure and meet deadlines. Strong teamwork ethic with commitment to colleagues and wider business goals. Flexible and adaptable to changing business needs. High level of organisation and strong attention to detail. Excellent timekeeping and reliability. How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Store Manager Keswick Premium Retail 38,000 + Bonus Zachary Daniels is recruiting a Store Manager for a premium retail brand in Keswick. This is an exciting opportunity for an experienced Store Manager to lead a high performing team, deliver outstanding service, and drive commercial results in a beautiful location. If you are a confident Store Manager or Assistant Manager who thrives in a hands on role, loves developing people, and knows how to deliver premium customer experiences, this could be the perfect next step. What's in it for you Salary of up to 38,000 depending on experience Bonus scheme based on store sales performance. Strong support from an established retail business Genuine career progression in premium retail A customer first culture with high standards The role of Store Manager You will be responsible for: Leading the store team to deliver exceptional customer service every day Driving store sales and performance through strong commercial leadership Managing KPIs including conversion, ATV, UPT, and customer experience Creating a premium environment through high standards and visual presentation Coaching and developing your team to reach their full potential Managing store operations including stock, payroll, rotas, and compliance Recruiting, training, and retaining great people for your store Taking full ownership of the store and delivering results consistently About you We are looking for a Store Manager who has: Experience as a Store Manager or an ambitious Assistant Manager ready to step up A proven track record of delivering sales and KPI performance in retail A passion for premium customer service and team development Strong leadership skills and a positive, hands on management style Confidence managing store operations and driving standards A love for retail and a focus on results If you are a Manager looking for your next premium retail opportunity in Keswick, apply today and take the next step in your career. BH33930
Feb 28, 2026
Full time
Store Manager Keswick Premium Retail 38,000 + Bonus Zachary Daniels is recruiting a Store Manager for a premium retail brand in Keswick. This is an exciting opportunity for an experienced Store Manager to lead a high performing team, deliver outstanding service, and drive commercial results in a beautiful location. If you are a confident Store Manager or Assistant Manager who thrives in a hands on role, loves developing people, and knows how to deliver premium customer experiences, this could be the perfect next step. What's in it for you Salary of up to 38,000 depending on experience Bonus scheme based on store sales performance. Strong support from an established retail business Genuine career progression in premium retail A customer first culture with high standards The role of Store Manager You will be responsible for: Leading the store team to deliver exceptional customer service every day Driving store sales and performance through strong commercial leadership Managing KPIs including conversion, ATV, UPT, and customer experience Creating a premium environment through high standards and visual presentation Coaching and developing your team to reach their full potential Managing store operations including stock, payroll, rotas, and compliance Recruiting, training, and retaining great people for your store Taking full ownership of the store and delivering results consistently About you We are looking for a Store Manager who has: Experience as a Store Manager or an ambitious Assistant Manager ready to step up A proven track record of delivering sales and KPI performance in retail A passion for premium customer service and team development Strong leadership skills and a positive, hands on management style Confidence managing store operations and driving standards A love for retail and a focus on results If you are a Manager looking for your next premium retail opportunity in Keswick, apply today and take the next step in your career. BH33930
Elizabeth Michael Associates LTD
Nottingham, Nottinghamshire
Care Coordination Manager Nottingham, NG15 £28,000 Monday Friday 9am 5pm + On call duties 1-6 weekends Looking for someone to start as soon as possible Purpose This role is perfect for someone seeking to transition from hands on Care Management into a more office based role while maintaining the core functions of a Field Care Manager and acting as Deputy to the Branch Manager. Manage own support packages alongside deputising duties, supporting team leadership, service delivery, quality assurance, compliance and stakeholder engagement. Assisting in coordinating staff, overseeing performance, conducting investigations when required and ensuring services meet best practice standards. Also supporting business development, maintain strong communication across teams, and contribute to a positive, motivated office environment while helping the branch achieve operational and growth objectives. The ideal candidate must have full driving license and access to their own vehicle. Job duties Support office and field staff by responding to queries and resolving concerns Communicate with professionals and family members, addressing and resolving any issues raised Visit clients to review and discuss the care packages you oversee Establish and maintain care packages by sourcing suitably skilled staff and working alongside the MDT to ensure effective delivery Provide support to the admin team, including contributing to recruitment processes when required Maintain clear communication with the Branch Manager and Managing Director Act on behalf of the Branch Manager in their absence Help maintain existing business within your area by meeting client staffing requirements Support business growth by generating leads, making sales calls and arranging and attending client meetings Liaise with Case Managers, Solicitors, and Social Workers to promote services and develop tailored care packages that meet individual client needs Key Skills Strong recruitment and people management skills Excellent communication and client relationship skills Organised, reliable, and proactive problem-solver self-motivated with strong leadership qualities Customer-focused with a professional, can-do attitude Knowledge of Aspire system (or similar care management software) Ability to adapt to changing practices and environments Company benefits Pension contribution 28 Days holiday including bank holiday + day off for birthday Recognition yearly awards Yearly bonus based on performance Use of company car if available EMA25
Feb 28, 2026
Full time
Care Coordination Manager Nottingham, NG15 £28,000 Monday Friday 9am 5pm + On call duties 1-6 weekends Looking for someone to start as soon as possible Purpose This role is perfect for someone seeking to transition from hands on Care Management into a more office based role while maintaining the core functions of a Field Care Manager and acting as Deputy to the Branch Manager. Manage own support packages alongside deputising duties, supporting team leadership, service delivery, quality assurance, compliance and stakeholder engagement. Assisting in coordinating staff, overseeing performance, conducting investigations when required and ensuring services meet best practice standards. Also supporting business development, maintain strong communication across teams, and contribute to a positive, motivated office environment while helping the branch achieve operational and growth objectives. The ideal candidate must have full driving license and access to their own vehicle. Job duties Support office and field staff by responding to queries and resolving concerns Communicate with professionals and family members, addressing and resolving any issues raised Visit clients to review and discuss the care packages you oversee Establish and maintain care packages by sourcing suitably skilled staff and working alongside the MDT to ensure effective delivery Provide support to the admin team, including contributing to recruitment processes when required Maintain clear communication with the Branch Manager and Managing Director Act on behalf of the Branch Manager in their absence Help maintain existing business within your area by meeting client staffing requirements Support business growth by generating leads, making sales calls and arranging and attending client meetings Liaise with Case Managers, Solicitors, and Social Workers to promote services and develop tailored care packages that meet individual client needs Key Skills Strong recruitment and people management skills Excellent communication and client relationship skills Organised, reliable, and proactive problem-solver self-motivated with strong leadership qualities Customer-focused with a professional, can-do attitude Knowledge of Aspire system (or similar care management software) Ability to adapt to changing practices and environments Company benefits Pension contribution 28 Days holiday including bank holiday + day off for birthday Recognition yearly awards Yearly bonus based on performance Use of company car if available EMA25
Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are looking for a Parts & Retail Salesperson to be based at their branch in Framlingham, Suffolk. On Offer: Full-time permanent role Working Hours: 39 hours per week 8:30am to 5:30pm Monday, Tuesday and Thursday, 8:30am to 4:30pm Friday (1-hour unpaid lunch), 8:30am to 12:30pm Wednesday and Saturday. Overtime paid at time and a half on completion of 39 hours. Immediate starts available Competitive salary dependent on skills and experience. 32 days holiday (inc bank holidays) Workplace pension Life assurance (2 x salary) Country store staff discount Company sick pay scheme Flu jabs and employee referral scheme. Main Purpose of the Parts & Retail Salesperson role: Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, Clothing and Groundcare machinery sales. Duties and Responsibilities of the Parts & Salesperson role: Always ensure delivery of excellent customer service by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone Assisting with the day-to-day retail sales within the showroom Helping to cover the Horticulture sales within the showroom and will always be the main person in the showroom. To Be Considered: Good knowledge of Agricultural and Horticultural equipment and parts is advantageous Good experience within retail and some knowledge in merchandising Sales experience and/or knowledge of groundcare and agricultural machinery (desirable) Excellent people skills and enjoy working with the general public Enjoy working in a busy atmosphere and can cope under pressure during busy periods Good communication skills: face to face, letter, email and telephone General computer skills and familiarity with email and internet use Supporting internal workshop technicians with parts identification Goods receiving and distribution of orders Good numeracy and literacy skills Full driving licence Motivated by sales and targets Attention to detail and accuracy with numbers, handling of cash, cheque and card payments A team player capable of working alone or with other team members For more details, please contact Willis Global Experts in Recruiting
Feb 28, 2026
Full time
Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are looking for a Parts & Retail Salesperson to be based at their branch in Framlingham, Suffolk. On Offer: Full-time permanent role Working Hours: 39 hours per week 8:30am to 5:30pm Monday, Tuesday and Thursday, 8:30am to 4:30pm Friday (1-hour unpaid lunch), 8:30am to 12:30pm Wednesday and Saturday. Overtime paid at time and a half on completion of 39 hours. Immediate starts available Competitive salary dependent on skills and experience. 32 days holiday (inc bank holidays) Workplace pension Life assurance (2 x salary) Country store staff discount Company sick pay scheme Flu jabs and employee referral scheme. Main Purpose of the Parts & Retail Salesperson role: Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, Clothing and Groundcare machinery sales. Duties and Responsibilities of the Parts & Salesperson role: Always ensure delivery of excellent customer service by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone Assisting with the day-to-day retail sales within the showroom Helping to cover the Horticulture sales within the showroom and will always be the main person in the showroom. To Be Considered: Good knowledge of Agricultural and Horticultural equipment and parts is advantageous Good experience within retail and some knowledge in merchandising Sales experience and/or knowledge of groundcare and agricultural machinery (desirable) Excellent people skills and enjoy working with the general public Enjoy working in a busy atmosphere and can cope under pressure during busy periods Good communication skills: face to face, letter, email and telephone General computer skills and familiarity with email and internet use Supporting internal workshop technicians with parts identification Goods receiving and distribution of orders Good numeracy and literacy skills Full driving licence Motivated by sales and targets Attention to detail and accuracy with numbers, handling of cash, cheque and card payments A team player capable of working alone or with other team members For more details, please contact Willis Global Experts in Recruiting
COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE: Our client is a world-class, Global Manufacturer, providing high-quality precision components to multiple sectors, including aerospace and automotive. They are committed to strong and sustained investment in people, capital, and plant. With a deep-rooted set of values, their success is built upon a culture of teamwork, ethics, and operational excellence. As they continue to scale, they are seeking a dual-focused Customer Service and Key Account Manager to join their Operations team. Reporting to the Finance and Business Operations Manager, you will be the primary bridge between internal teams and their most significant global clients (representing 80% of turnover), ensuring growth is built on a foundation of precision, profitability, and deep-rooted customer loyalty. KEY DUTIES & RESPONSIBILITIES: B2B Manufacturing Expertise: Proven experience managing high-value accounts and the full sales order lifecycle within a technical or manufacturing environment. Operational Velocity: Ability to thrive under pressure, meeting a strict Data & CRM Proficiency: Advanced Excel skills for reporting and analysis, with experience using CRM platforms to manage pipelines and customer interactions. Growth & Relationship Mindset: A proactive communicator skilled at identifying upsell opportunities, re-engaging lapsed accounts, and building credibility with senior stakeholders. Conflict & Quality Resolution: Solutions-focused approach to resolving complex inquiries and managing NCRs (Non-Conformance Reports) to ensure retention. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES: B2B Manufacturing Expertise: Proven experience managing high-value accounts and the full sales order lifecycle within a technical or manufacturing environment. Speed & Accuracy: Ability to work well under pressure, meeting a strict order confirmation targets while maintaining a high attention to detail. Data & CRM Proficiency: Strong Excel skills for reporting and analysis, with experience using CRM platforms to track customer interactions. Relationship Building: A proactive communicator skilled at identifying upsell opportunities and building trust with senior decision-makers. Conflict Resolution: A solutions-focused approach to resolving complex inquiries and managing NCRs to ensure customers stay with the business. NB: There may be a requirement to travel and stay away overnight. This will be on limited occasions and would be planned and fully expensed. Details of Package: 29,000 to 34,000 depending on experience + Competitive benefits
Feb 28, 2026
Full time
COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE: Our client is a world-class, Global Manufacturer, providing high-quality precision components to multiple sectors, including aerospace and automotive. They are committed to strong and sustained investment in people, capital, and plant. With a deep-rooted set of values, their success is built upon a culture of teamwork, ethics, and operational excellence. As they continue to scale, they are seeking a dual-focused Customer Service and Key Account Manager to join their Operations team. Reporting to the Finance and Business Operations Manager, you will be the primary bridge between internal teams and their most significant global clients (representing 80% of turnover), ensuring growth is built on a foundation of precision, profitability, and deep-rooted customer loyalty. KEY DUTIES & RESPONSIBILITIES: B2B Manufacturing Expertise: Proven experience managing high-value accounts and the full sales order lifecycle within a technical or manufacturing environment. Operational Velocity: Ability to thrive under pressure, meeting a strict Data & CRM Proficiency: Advanced Excel skills for reporting and analysis, with experience using CRM platforms to manage pipelines and customer interactions. Growth & Relationship Mindset: A proactive communicator skilled at identifying upsell opportunities, re-engaging lapsed accounts, and building credibility with senior stakeholders. Conflict & Quality Resolution: Solutions-focused approach to resolving complex inquiries and managing NCRs (Non-Conformance Reports) to ensure retention. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES: B2B Manufacturing Expertise: Proven experience managing high-value accounts and the full sales order lifecycle within a technical or manufacturing environment. Speed & Accuracy: Ability to work well under pressure, meeting a strict order confirmation targets while maintaining a high attention to detail. Data & CRM Proficiency: Strong Excel skills for reporting and analysis, with experience using CRM platforms to track customer interactions. Relationship Building: A proactive communicator skilled at identifying upsell opportunities and building trust with senior decision-makers. Conflict Resolution: A solutions-focused approach to resolving complex inquiries and managing NCRs to ensure customers stay with the business. NB: There may be a requirement to travel and stay away overnight. This will be on limited occasions and would be planned and fully expensed. Details of Package: 29,000 to 34,000 depending on experience + Competitive benefits
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. BPO Vendor Manager Introduction to the Team: The Expedia Group (EG) Vendor Management Business Process Outsourcing (VM BPO) team provides centralized oversight and governance of EG's outsourced service delivery operations-including customer service, booking support, and transaction processing. These operations represent significant variable costs that scale directly with booking volume and materially impact gross margin across EG's global portfolio. The team brings deep expertise in transaction-based cost management, vendor financial governance, and commercial optimization, with a proven track record of strengthening operational controls, improving cost-per-booking economics, and driving gross profit margin improvement. We partner with Finance, Legal, Procurement, Vendor Operations, and Business stakeholders to manage direct service delivery costs, enforce contractual and SOX controls, and optimize unit economics across multiple Lines of Business. Scope: This role manages the financial governance of variable, transaction-based vendor costs that are reported as cost of sales. These are direct costs incurred to deliver customer service and support bookings, distinct from corporate overhead or G&A functions. We are seeking a BPO VM Operations Manager to provide financial oversight of cost-of-sales vendor operations, manage volume-based cost structures, ensure invoicing accuracy for transaction-based billing, and maintain SOX compliance across designated Lines of Business. In this role you will: Cost-of-Sales Financial Oversight & Vendor Cost Management: Own and maintain cost-per-booking models and variable cost forecasts for assigned Lines of Business, tracking direct service delivery expenses and impact on gross profit margin Lead transaction-based cost forecasting to support annual planning, quarterly outlooks, and scenario analysis tied to booking volume projections Perform variance analysis on volume-driven vendor costs, identifying per-unit cost trends, rate changes, and booking volume impacts on total spend Partner with vendor management and procurement teams to optimize per-transaction pricing, volume-based rate tiers, and cost-to-serve economics Evaluate commercial initiatives and vendor proposals for impact on gross margin, unit economics, and ROI Translate cost-per-booking data and gross margin trends into executive-ready insights that inform pricing strategies, channel mix, and service level decisions Identify opportunities to reduce direct service delivery costs and improve booking efficiency, partnering with cross-functional teams to implement margin-enhancing improvements Standardize vendor financial models to ensure consistent tracking of transaction-based costs across the portfolio Invoicing Accuracy & Transaction-Based Billing Controls: Own end-to-end invoicing governance for all service delivery vendors, ensuring invoices are validated against contracted per-transaction rates, actual booking volumes, and volume-based pricing tiers Ensure invoices are approved through SOX-compliant workflows, supported by audit trails, and accurately recorded as cost of sales in financial systems Perform detailed variance and exception management to identify billing discrepancies, incorrect volume counts, rate misapplications, or process gaps Support accurate monthly financial close and audit readiness for cost-of-sales vendor expenses Maintain controls to ensure 100% invoice accuracy and prevent margin leakage from billing errors Vendor Performance & Cost-Per-Booking Governance: Support vendor management activities for assigned Lines of Business, ensuring adherence to volume-based pricing agreements, service level commitments, and operational expectations Build strong understanding of transaction-based delivery models, cost drivers that scale with booking volume, contractual rate structures, and KPIs that impact gross margin Support vendor performance discussions by reviewing cost-per-booking trends, volume efficiency, and service quality metrics that affect customer satisfaction and costs Perform data analysis and trend reporting to support gross margin management and unit economics optimization SOX Compliance & Contract Governance: Manage operational oversight with strong focus on SOX compliance and financial control adherence for cost-of-sales vendor operations Own contract approval governance for lodging contracts requiring SOX compliance, ensuring required workflows, documentation quality, and audit requirements protect gross profit accuracy Partner with Audit teams during SOX reviews and ongoing control validation of service delivery cost processes Identify control gaps that could impact cost-of-sales accuracy or margin reporting and support remediation efforts Market Managers Cost Management: Own contract and budget management for all contingency Market Managers (MMs) globally-variable labor costs tied to lodging supply operations Manage MM lifecycle (recruitment, onboarding, role changes, terminations) ensuring direct labor costs are accurately tracked and tied to business volume Maintain accurate, auditable records for all MM engagements following defined approval workflows Quality Monitoring Governance: Own quality monitoring governance across BPO vendors, validating that vendors monitor transactions per contractual requirements and adhere to agreed QA methodologies Ensure vendor quality processes minimize rework, escalations, and cost-per-contact inflation Ensure quality processes are documented, consistently executed, and audit-ready to support cost-of-sales accuracy Who you are: Required: Bachelor's degree with 2+ years of relevant experience in cost-of-sales financial analysis, transaction-based cost management, vendor operations finance, or business operations, or Master's degree with 0-2 years, or equivalent experience Independently drives execution of work and projects within or across teams Key skills: Financial acumen with deep understanding of gross margin dynamics, cost-to-serve economics, and P&L impact Clear communication with ability to translate cost-per-booking data into actionable insights for business leaders Project and process management capability Cross-functional collaboration and relationship-building Experience with transaction-based vendor pricing, volume-based contract structures, and service delivery cost management (preferred) Proficiency in financial systems and data analysis tools (Excel, financial planning platforms) Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Feb 28, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. BPO Vendor Manager Introduction to the Team: The Expedia Group (EG) Vendor Management Business Process Outsourcing (VM BPO) team provides centralized oversight and governance of EG's outsourced service delivery operations-including customer service, booking support, and transaction processing. These operations represent significant variable costs that scale directly with booking volume and materially impact gross margin across EG's global portfolio. The team brings deep expertise in transaction-based cost management, vendor financial governance, and commercial optimization, with a proven track record of strengthening operational controls, improving cost-per-booking economics, and driving gross profit margin improvement. We partner with Finance, Legal, Procurement, Vendor Operations, and Business stakeholders to manage direct service delivery costs, enforce contractual and SOX controls, and optimize unit economics across multiple Lines of Business. Scope: This role manages the financial governance of variable, transaction-based vendor costs that are reported as cost of sales. These are direct costs incurred to deliver customer service and support bookings, distinct from corporate overhead or G&A functions. We are seeking a BPO VM Operations Manager to provide financial oversight of cost-of-sales vendor operations, manage volume-based cost structures, ensure invoicing accuracy for transaction-based billing, and maintain SOX compliance across designated Lines of Business. In this role you will: Cost-of-Sales Financial Oversight & Vendor Cost Management: Own and maintain cost-per-booking models and variable cost forecasts for assigned Lines of Business, tracking direct service delivery expenses and impact on gross profit margin Lead transaction-based cost forecasting to support annual planning, quarterly outlooks, and scenario analysis tied to booking volume projections Perform variance analysis on volume-driven vendor costs, identifying per-unit cost trends, rate changes, and booking volume impacts on total spend Partner with vendor management and procurement teams to optimize per-transaction pricing, volume-based rate tiers, and cost-to-serve economics Evaluate commercial initiatives and vendor proposals for impact on gross margin, unit economics, and ROI Translate cost-per-booking data and gross margin trends into executive-ready insights that inform pricing strategies, channel mix, and service level decisions Identify opportunities to reduce direct service delivery costs and improve booking efficiency, partnering with cross-functional teams to implement margin-enhancing improvements Standardize vendor financial models to ensure consistent tracking of transaction-based costs across the portfolio Invoicing Accuracy & Transaction-Based Billing Controls: Own end-to-end invoicing governance for all service delivery vendors, ensuring invoices are validated against contracted per-transaction rates, actual booking volumes, and volume-based pricing tiers Ensure invoices are approved through SOX-compliant workflows, supported by audit trails, and accurately recorded as cost of sales in financial systems Perform detailed variance and exception management to identify billing discrepancies, incorrect volume counts, rate misapplications, or process gaps Support accurate monthly financial close and audit readiness for cost-of-sales vendor expenses Maintain controls to ensure 100% invoice accuracy and prevent margin leakage from billing errors Vendor Performance & Cost-Per-Booking Governance: Support vendor management activities for assigned Lines of Business, ensuring adherence to volume-based pricing agreements, service level commitments, and operational expectations Build strong understanding of transaction-based delivery models, cost drivers that scale with booking volume, contractual rate structures, and KPIs that impact gross margin Support vendor performance discussions by reviewing cost-per-booking trends, volume efficiency, and service quality metrics that affect customer satisfaction and costs Perform data analysis and trend reporting to support gross margin management and unit economics optimization SOX Compliance & Contract Governance: Manage operational oversight with strong focus on SOX compliance and financial control adherence for cost-of-sales vendor operations Own contract approval governance for lodging contracts requiring SOX compliance, ensuring required workflows, documentation quality, and audit requirements protect gross profit accuracy Partner with Audit teams during SOX reviews and ongoing control validation of service delivery cost processes Identify control gaps that could impact cost-of-sales accuracy or margin reporting and support remediation efforts Market Managers Cost Management: Own contract and budget management for all contingency Market Managers (MMs) globally-variable labor costs tied to lodging supply operations Manage MM lifecycle (recruitment, onboarding, role changes, terminations) ensuring direct labor costs are accurately tracked and tied to business volume Maintain accurate, auditable records for all MM engagements following defined approval workflows Quality Monitoring Governance: Own quality monitoring governance across BPO vendors, validating that vendors monitor transactions per contractual requirements and adhere to agreed QA methodologies Ensure vendor quality processes minimize rework, escalations, and cost-per-contact inflation Ensure quality processes are documented, consistently executed, and audit-ready to support cost-of-sales accuracy Who you are: Required: Bachelor's degree with 2+ years of relevant experience in cost-of-sales financial analysis, transaction-based cost management, vendor operations finance, or business operations, or Master's degree with 0-2 years, or equivalent experience Independently drives execution of work and projects within or across teams Key skills: Financial acumen with deep understanding of gross margin dynamics, cost-to-serve economics, and P&L impact Clear communication with ability to translate cost-per-booking data into actionable insights for business leaders Project and process management capability Cross-functional collaboration and relationship-building Experience with transaction-based vendor pricing, volume-based contract structures, and service delivery cost management (preferred) Proficiency in financial systems and data analysis tools (Excel, financial planning platforms) Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Chassis Cab is a family run business that holds the award winning DAF Truck franchise for East Anglia. Chassis Cab aims to provide our customers with a first class, reliable service, which reflects our standing as market leader as a main dealer for the supply of DAF Truck and in the provision of a second to none after sales. Due to Company growth an exciting opportunity has become available and we are looking to recruit experienced HGV Technicians at our Ipswich depot. The Role: You will be mainly carrying out regular service inspections and MOT preparations on primarily DAF trucks but on occasions other truck brands. Fault finding, and carrying out repairs on engines, gearboxes brakes, suspension systems etc. Completing paperwork such as job cards and service sheets, using our in-house DAF check electronic platform. You will be enrolled into the Market Leading DAF training programme with the opportunity to become a DAF Master Technician. The ideal candidate will have a positive 'can do' attitude and will need to be hard working, motivated and well-organised. They need to be happy to work as part of a dynamic team and must be able to communicate to a high level. This is a varied role within a fast-paced environment. Hours of work: Late Shift - Monday to Friday 17:00 to 01:00 (40 hours per week) Qualifications and experience required: City and Guilds / NVQ Level 3 in Heavy Vehicle Repair and Maintenance Computer literate Previous experience in the Commercial industry Preferred but not essential requirements: HGV licence IRTEC Licence Main dealer experience Training would be funded by Chassis Cab for those who do not hold these qualifications. Salary and Benefits: Working for a family run business backed up by DAF Trucks gives you stability, great pay rates, excellent continued training and future progression. Excellent rates of pay and overtime availability Fully funded training Life assurance x 2 salary scheme 22 days holidays plus bank holidays - Holiday allowance rising with length of service Auto enrolment pension with contributory payments up to 5% Cycle to work programme Company events Free on-site parking Job Types: Full-time, Permanent Pay: From £49,000.00 per year Benefits: Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Store discount Work Location: In person
Feb 28, 2026
Full time
Chassis Cab is a family run business that holds the award winning DAF Truck franchise for East Anglia. Chassis Cab aims to provide our customers with a first class, reliable service, which reflects our standing as market leader as a main dealer for the supply of DAF Truck and in the provision of a second to none after sales. Due to Company growth an exciting opportunity has become available and we are looking to recruit experienced HGV Technicians at our Ipswich depot. The Role: You will be mainly carrying out regular service inspections and MOT preparations on primarily DAF trucks but on occasions other truck brands. Fault finding, and carrying out repairs on engines, gearboxes brakes, suspension systems etc. Completing paperwork such as job cards and service sheets, using our in-house DAF check electronic platform. You will be enrolled into the Market Leading DAF training programme with the opportunity to become a DAF Master Technician. The ideal candidate will have a positive 'can do' attitude and will need to be hard working, motivated and well-organised. They need to be happy to work as part of a dynamic team and must be able to communicate to a high level. This is a varied role within a fast-paced environment. Hours of work: Late Shift - Monday to Friday 17:00 to 01:00 (40 hours per week) Qualifications and experience required: City and Guilds / NVQ Level 3 in Heavy Vehicle Repair and Maintenance Computer literate Previous experience in the Commercial industry Preferred but not essential requirements: HGV licence IRTEC Licence Main dealer experience Training would be funded by Chassis Cab for those who do not hold these qualifications. Salary and Benefits: Working for a family run business backed up by DAF Trucks gives you stability, great pay rates, excellent continued training and future progression. Excellent rates of pay and overtime availability Fully funded training Life assurance x 2 salary scheme 22 days holidays plus bank holidays - Holiday allowance rising with length of service Auto enrolment pension with contributory payments up to 5% Cycle to work programme Company events Free on-site parking Job Types: Full-time, Permanent Pay: From £49,000.00 per year Benefits: Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Store discount Work Location: In person
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 28, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Are you an experienced Recruitment Consultant looking for real career progression? Join an award-winning business near Bolton town centre, offering fantastic training, genuine development, and a starting salary of up to 32,000, OTE GBP50,000, plus amazing benefits: bonus and profit share, up to 29 days holiday plus your birthday, free parking, pension, healthcare, and an early Friday finish. Were an award-winning recruitment company with over 45 years success and proud holders of Investors in People Gold (achieved by only 7% of UK companies). We believe in organic growth, exceptional training, and clear progression routes. At Jobwise, you'll join a supportive, fun, high-performing sales team where no two days are the same. If you want more than just a job and are ready for a fast-paced career with real advancement, this could be the perfect fit. About the Role As an experienced Recruitment Consultant, you'll build strong client relationships and deliver outstanding service across permanent and temporary commercial roles. The role blends B2B sales with relationship-led, consultative selling - promoting both candidates to clients and roles to candidates. While some work is telephone-based, the focus is on long-term partnerships, expert advice, and high-quality service. You'll thrive in a busy, reactive environment, working to targets and performing under pressure. Key Responsibilities Drive business growth through client retention and new client acquisition Market map and target ideal prospects Meet regularly with new and existing clients to understand their needs Build and develop a strong candidate talent pool Work with our in-house marketing team to generate warm leads Manage and grow a busy temporary and permanent multi-sector client base across the North West Achieve weekly and monthly sales and recruitment KPIs Who Were Looking For Ambitious consultants with experience in a similar role Confident, resilient, and results-driven Excellent communicators with empathy and strong listening skills Trusted advisors focused on long-term solutions Comfortable in a telephone-based sales environment Team players who put colleagues and customers first Organised, adaptable, and able to juggle multiple deadlines Keen to develop industry, analytical, and tech skills Full UK driving licence and own transport (client visits required) What You'll Get Basic salary up to 32,000 (DOE) with an OTE of up to 70,000 24 days holiday + bank holidays, rising to 29 with service Your Birthday off Monthly commission Quarterly and annual bonuses Profit share Generous pension with life assurance Healthcare scheme Attendance bonus Excellent career prospects Incentives, competitions, and team-building events One paid charity day per year No weekends or late nights Early Friday finish Ready to take your recruitment career to the next level? Send us your CV today! Want a glimpse into life at Jobwise? Check out our Facebook page for updates, tips, and behind-the-scenes insight. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Feb 28, 2026
Full time
Are you an experienced Recruitment Consultant looking for real career progression? Join an award-winning business near Bolton town centre, offering fantastic training, genuine development, and a starting salary of up to 32,000, OTE GBP50,000, plus amazing benefits: bonus and profit share, up to 29 days holiday plus your birthday, free parking, pension, healthcare, and an early Friday finish. Were an award-winning recruitment company with over 45 years success and proud holders of Investors in People Gold (achieved by only 7% of UK companies). We believe in organic growth, exceptional training, and clear progression routes. At Jobwise, you'll join a supportive, fun, high-performing sales team where no two days are the same. If you want more than just a job and are ready for a fast-paced career with real advancement, this could be the perfect fit. About the Role As an experienced Recruitment Consultant, you'll build strong client relationships and deliver outstanding service across permanent and temporary commercial roles. The role blends B2B sales with relationship-led, consultative selling - promoting both candidates to clients and roles to candidates. While some work is telephone-based, the focus is on long-term partnerships, expert advice, and high-quality service. You'll thrive in a busy, reactive environment, working to targets and performing under pressure. Key Responsibilities Drive business growth through client retention and new client acquisition Market map and target ideal prospects Meet regularly with new and existing clients to understand their needs Build and develop a strong candidate talent pool Work with our in-house marketing team to generate warm leads Manage and grow a busy temporary and permanent multi-sector client base across the North West Achieve weekly and monthly sales and recruitment KPIs Who Were Looking For Ambitious consultants with experience in a similar role Confident, resilient, and results-driven Excellent communicators with empathy and strong listening skills Trusted advisors focused on long-term solutions Comfortable in a telephone-based sales environment Team players who put colleagues and customers first Organised, adaptable, and able to juggle multiple deadlines Keen to develop industry, analytical, and tech skills Full UK driving licence and own transport (client visits required) What You'll Get Basic salary up to 32,000 (DOE) with an OTE of up to 70,000 24 days holiday + bank holidays, rising to 29 with service Your Birthday off Monthly commission Quarterly and annual bonuses Profit share Generous pension with life assurance Healthcare scheme Attendance bonus Excellent career prospects Incentives, competitions, and team-building events One paid charity day per year No weekends or late nights Early Friday finish Ready to take your recruitment career to the next level? Send us your CV today! Want a glimpse into life at Jobwise? Check out our Facebook page for updates, tips, and behind-the-scenes insight. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
PLEASE DO NOT USE AI TO ANSWER THE SCREENER QUESTIONS OR YOUR APPLICATION WILL BE REJECTED About ZPos ZPos is a leading provider of eCommerce websites, EPoS systems, marketing, software, telecoms and financial services. We are a software and marketing agency that help brands succeed online with everything they need to grow and thrive. This is your opportunity to join a collaborative, forward-thinking business where innovation is celebrated, continuous learning is encouraged, and there are real opportunities for professional development and career progression. About the Role We're looking for an enthusiastic and commercially minded Marketing Assistant to help our clients generate more online orders through targeted SMS marketing campaigns. You'll be responsible for the full SMS marketing process, from pitching the value of SMS campaigns to clients, through to data preparation, message creation, delivery and performance reporting. You'll also support a smaller volume of email marketing activity. This is a client-facing, hands-on role that suits someone confident in picking up the phone, building relationships and explaining the value of what we offer. You don't need to be an SMS marketing expert as we'll teach you the platforms and processes, but you do need to be proactive, personable and commercially aware. If you're a strong communicator who thrives in a fast-paced environment and wants to develop a career in digital marketing, we'd love to hear from you. This role is 100% office based are our agency in South Marston, Swindon. Key Responsibilities Proactively engage with clients to promote and sell SMS marketing campaigns, clearly communicating the benefits and ROI. Plan, build and send SMS campaigns across multiple client accounts. Cleanse and maintain client data to ensure accuracy, quality and GDPR compliance. Track campaign performance and report on key metrics such as delivery rates, engagement and revenue. Advise clients on campaign timing, messaging and strategy to maximise their online orders. Support the creation and delivery of email marketing campaigns as required. Work with internal teams to ensure campaigns align with client brand objectives. Support the development of seasonal campaign calendars and marketing schedules. Stay up to date with hospitality, digital and marketing trends. Contribute to ZPos' own marketing activity when required. What We're Looking For Confident and outgoing communicator, comfortable speaking with clients by phone and video. Commercially minded, with a natural ability to identify opportunities and explain value. Creative thinker with a flair for design, able to come up with fresh campaign ideas and produce eye-catching visuals using tools such as Canva or similar. Strong attention to detail, particularly when working with data and written content. Organised and adaptable, able to manage multiple client accounts simultaneously. Comfortable working with data, including cleaning, formatting and maintaining databases. Good written English with an eye for clear, concise messaging. Proactive and motivated, with a genuine desire to learn and develop. Some experience in marketing, sales or a client-facing role is beneficial but not essential. Attitude and aptitude matter most. Desirable Skills Experience with SMS or email marketing platforms. Understanding of GDPR as it applies to marketing communications. Experience working with data in Excel or Google Sheets. Knowledge of customer lifecycle and retention marketing. Experience in hospitality, eCommerce or an agency environment. Awareness of analytics tools such as Google Analytics.
Feb 28, 2026
Full time
PLEASE DO NOT USE AI TO ANSWER THE SCREENER QUESTIONS OR YOUR APPLICATION WILL BE REJECTED About ZPos ZPos is a leading provider of eCommerce websites, EPoS systems, marketing, software, telecoms and financial services. We are a software and marketing agency that help brands succeed online with everything they need to grow and thrive. This is your opportunity to join a collaborative, forward-thinking business where innovation is celebrated, continuous learning is encouraged, and there are real opportunities for professional development and career progression. About the Role We're looking for an enthusiastic and commercially minded Marketing Assistant to help our clients generate more online orders through targeted SMS marketing campaigns. You'll be responsible for the full SMS marketing process, from pitching the value of SMS campaigns to clients, through to data preparation, message creation, delivery and performance reporting. You'll also support a smaller volume of email marketing activity. This is a client-facing, hands-on role that suits someone confident in picking up the phone, building relationships and explaining the value of what we offer. You don't need to be an SMS marketing expert as we'll teach you the platforms and processes, but you do need to be proactive, personable and commercially aware. If you're a strong communicator who thrives in a fast-paced environment and wants to develop a career in digital marketing, we'd love to hear from you. This role is 100% office based are our agency in South Marston, Swindon. Key Responsibilities Proactively engage with clients to promote and sell SMS marketing campaigns, clearly communicating the benefits and ROI. Plan, build and send SMS campaigns across multiple client accounts. Cleanse and maintain client data to ensure accuracy, quality and GDPR compliance. Track campaign performance and report on key metrics such as delivery rates, engagement and revenue. Advise clients on campaign timing, messaging and strategy to maximise their online orders. Support the creation and delivery of email marketing campaigns as required. Work with internal teams to ensure campaigns align with client brand objectives. Support the development of seasonal campaign calendars and marketing schedules. Stay up to date with hospitality, digital and marketing trends. Contribute to ZPos' own marketing activity when required. What We're Looking For Confident and outgoing communicator, comfortable speaking with clients by phone and video. Commercially minded, with a natural ability to identify opportunities and explain value. Creative thinker with a flair for design, able to come up with fresh campaign ideas and produce eye-catching visuals using tools such as Canva or similar. Strong attention to detail, particularly when working with data and written content. Organised and adaptable, able to manage multiple client accounts simultaneously. Comfortable working with data, including cleaning, formatting and maintaining databases. Good written English with an eye for clear, concise messaging. Proactive and motivated, with a genuine desire to learn and develop. Some experience in marketing, sales or a client-facing role is beneficial but not essential. Attitude and aptitude matter most. Desirable Skills Experience with SMS or email marketing platforms. Understanding of GDPR as it applies to marketing communications. Experience working with data in Excel or Google Sheets. Knowledge of customer lifecycle and retention marketing. Experience in hospitality, eCommerce or an agency environment. Awareness of analytics tools such as Google Analytics.
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Our Sales Executive take pride in what they do, every step of the way. Our people are driven, committed and really do go the extra mile to ensure the customer experience is positive and leads to a happy Purchaser!If you are successful, the progression opportunities are endless - New Homes Sales experience would be advantageous, however we will consider applicants from any sales/customer service backgrounds.You'll naturally be a confident and charismatic character with the knowledge and experience of using your creativity and ability to think outside the box to achieve your goals and succeed as a progressive Sales Executive. This role requires weekend working both Saturdays and Sundays. The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities.We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings.Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: Competitive Salary Fantastic earning potential with competitive commission scheme Company Bonus Scheme Private pension Private healthcare and cash plan options 25 days' annual leave Cycle to work scheme Share save scheme Gym membership discountsWe are an inclusive employer; the Company will consider flexible working requests for all roles.We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under 'Recruitment Privacy Policy'. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! We are currently looking for an experienced New Homes Sales Executive to join our South Division on one of our developments in the Southampton area. Centenary Quay is a wonderful collection of waterside homes in Southampton. Our luxury new build homes in Southampton elevate city living to a league of its own.
Feb 28, 2026
Full time
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Our Sales Executive take pride in what they do, every step of the way. Our people are driven, committed and really do go the extra mile to ensure the customer experience is positive and leads to a happy Purchaser!If you are successful, the progression opportunities are endless - New Homes Sales experience would be advantageous, however we will consider applicants from any sales/customer service backgrounds.You'll naturally be a confident and charismatic character with the knowledge and experience of using your creativity and ability to think outside the box to achieve your goals and succeed as a progressive Sales Executive. This role requires weekend working both Saturdays and Sundays. The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities.We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings.Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: Competitive Salary Fantastic earning potential with competitive commission scheme Company Bonus Scheme Private pension Private healthcare and cash plan options 25 days' annual leave Cycle to work scheme Share save scheme Gym membership discountsWe are an inclusive employer; the Company will consider flexible working requests for all roles.We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under 'Recruitment Privacy Policy'. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! We are currently looking for an experienced New Homes Sales Executive to join our South Division on one of our developments in the Southampton area. Centenary Quay is a wonderful collection of waterside homes in Southampton. Our luxury new build homes in Southampton elevate city living to a league of its own.
Lead With Purpose - Become a Store Manager at Scoffs Group The UK's Largest Costa Coffee Franchise Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you. At Scoffs Group , we're proud to be the largest Costa Coffee franchise in the UK , and we're looking for a driven, people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day. Who We Are We're an award-winning franchise , representing the nation's favourite coffee brand, Costa Coffee , for over 11 years running. Our teams are at the heart of everything we do - from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement. The Role: Store Manager As Store Manager, you'll be the driving force behind your store's success - setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You'll lead from the front and take full ownership of your store's performance, people, and day-to-day operations. Your key responsibilities will include: Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers Delivering an exceptional customer experience while upholding brand standards Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement Ensuring operational excellence, including compliance, cleanliness, and health & safety Recruiting, onboarding, and developing your team with clear growth plans Driving commercial success through smart decision-making and team motivation Launching seasonal campaigns and ensuring flawless execution on the shop floor What You'll Bring We're looking for a dynamic and experienced leader who thrives in a fast-paced environment and understands how to balance people, performance, and operational excellence. To be successful in this role, you'll need: Previous management experience in retail, hospitality, or a similar customer-facing role A passion for people development, coaching, and leading high-performing teams Strong commercial acumen with a results-driven mindset Excellent communication and organisational skills Full flexibility with working hours and a proactive attitude A hands-on leadership style and a love for great coffee The Perks of Being Part of Scoffs We value our people and are proud to offer a range of meaningful benefits that support you in and out of work: ? Instant Perks with Boostworks - Access exclusive discounts and team rewards from day one ? We've Got Your Back - Free, confidential support through our Employee Assistance Programme (Life & Progress) ? Wagestream Access - Gain real-time access to your earnings, budgeting tools, and smart savings ? Secure Your Future - Join our Company Pension Scheme and build long-term financial security ? Learn While You Lead - Develop your skills with tailored leadership training and qualifications via Yuzu Training ? Free Lunch & Drinks Every Shift - Enjoy lunch and handcrafted drinks on the house ? Perks That Go Beyond You - Get discounts for yourself on & off shift! ? Loyalty Pays Off - Get recognised through long service awards as you grow your career with us ? We Celebrate You - From day one to key milestones, we make every achievement count ? Team Wins = Bonus Time - Hit your targets and share in store-wide performance bonuses Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you're a passionate, results-driven leader with a heart for people and a head for business, we'd love to hear from you. Click the link below to apply and take the next step in your journey with Scoffs Group today.
Feb 28, 2026
Full time
Lead With Purpose - Become a Store Manager at Scoffs Group The UK's Largest Costa Coffee Franchise Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you. At Scoffs Group , we're proud to be the largest Costa Coffee franchise in the UK , and we're looking for a driven, people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day. Who We Are We're an award-winning franchise , representing the nation's favourite coffee brand, Costa Coffee , for over 11 years running. Our teams are at the heart of everything we do - from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement. The Role: Store Manager As Store Manager, you'll be the driving force behind your store's success - setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You'll lead from the front and take full ownership of your store's performance, people, and day-to-day operations. Your key responsibilities will include: Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers Delivering an exceptional customer experience while upholding brand standards Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement Ensuring operational excellence, including compliance, cleanliness, and health & safety Recruiting, onboarding, and developing your team with clear growth plans Driving commercial success through smart decision-making and team motivation Launching seasonal campaigns and ensuring flawless execution on the shop floor What You'll Bring We're looking for a dynamic and experienced leader who thrives in a fast-paced environment and understands how to balance people, performance, and operational excellence. To be successful in this role, you'll need: Previous management experience in retail, hospitality, or a similar customer-facing role A passion for people development, coaching, and leading high-performing teams Strong commercial acumen with a results-driven mindset Excellent communication and organisational skills Full flexibility with working hours and a proactive attitude A hands-on leadership style and a love for great coffee The Perks of Being Part of Scoffs We value our people and are proud to offer a range of meaningful benefits that support you in and out of work: ? Instant Perks with Boostworks - Access exclusive discounts and team rewards from day one ? We've Got Your Back - Free, confidential support through our Employee Assistance Programme (Life & Progress) ? Wagestream Access - Gain real-time access to your earnings, budgeting tools, and smart savings ? Secure Your Future - Join our Company Pension Scheme and build long-term financial security ? Learn While You Lead - Develop your skills with tailored leadership training and qualifications via Yuzu Training ? Free Lunch & Drinks Every Shift - Enjoy lunch and handcrafted drinks on the house ? Perks That Go Beyond You - Get discounts for yourself on & off shift! ? Loyalty Pays Off - Get recognised through long service awards as you grow your career with us ? We Celebrate You - From day one to key milestones, we make every achievement count ? Team Wins = Bonus Time - Hit your targets and share in store-wide performance bonuses Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you're a passionate, results-driven leader with a heart for people and a head for business, we'd love to hear from you. Click the link below to apply and take the next step in your journey with Scoffs Group today.
Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client - Maintain and update regular client correspondence Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Feb 28, 2026
Contractor
Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client - Maintain and update regular client correspondence Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sales Coordinator / Key Account Handler Location: Whytecleafe, Hybrid Immediate Start Up to 30,000 PLUS free parking, 22 days holiday plus bank holidays, sociable team, events and incentives Required: Mon - Friday 08:30AM - 5:00PM (1 hour lunch) Start date: ASAP Overview: An opportunity to join a well-established company based in Whytecleafe. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current/future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers. Daily Duties include: Answering phones promptly Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers Tracking sales orders to ensure that they are scheduled and sent out on time Resolving any sales related issues with customers Checking order acknowledgement for accuracy Maintain and update customer notes with all transactions, schedule changes and requests Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents Maintain a day book with all day to day events Support the Sales Reps Liaise with suppliers of to ensure the best possible service for customers Attend training to develop relevant knowledge and skills To attend weekly team meetings Sound interesting? you must have: Customer Service skills / experience Ability to use Microsoft Outlook, Excel and Word, Excellent communication skills Ability to Multi-task Good organisational skills The ability to work in a fast paced environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 28, 2026
Full time
Sales Coordinator / Key Account Handler Location: Whytecleafe, Hybrid Immediate Start Up to 30,000 PLUS free parking, 22 days holiday plus bank holidays, sociable team, events and incentives Required: Mon - Friday 08:30AM - 5:00PM (1 hour lunch) Start date: ASAP Overview: An opportunity to join a well-established company based in Whytecleafe. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current/future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers. Daily Duties include: Answering phones promptly Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers Tracking sales orders to ensure that they are scheduled and sent out on time Resolving any sales related issues with customers Checking order acknowledgement for accuracy Maintain and update customer notes with all transactions, schedule changes and requests Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents Maintain a day book with all day to day events Support the Sales Reps Liaise with suppliers of to ensure the best possible service for customers Attend training to develop relevant knowledge and skills To attend weekly team meetings Sound interesting? you must have: Customer Service skills / experience Ability to use Microsoft Outlook, Excel and Word, Excellent communication skills Ability to Multi-task Good organisational skills The ability to work in a fast paced environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
S ales Negotiator & Sales Progressor Basic salary 24,500 negotiable depending on experience Plus uncapped bonus Long term career opportunities Our client is a well-established independent estate agent who is currently recruiting for an experienced Sales Negotiator, preferably with sales progression experience, to join their very busy sales team at the Kidderminster branch Successful applicants also need to demonstrate a proven track record in the sales of residential properties preferably in the Kidderminster and surrounding areas As a Sales Negotiator you will need to demonstrate enthusiasm, determination, self-motivation and a commitment to succeed in a challenging fast paced targeted environment Strong communication, negotiation and presentation skills alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines are essential Main duties include: Arranging and conducting property viewings Liaising with all parties to ensure sales are agreed between vendors and purchasers Effectively handling enquiries and queries both over the telephone and in branch Carrying out effective sales progression ensuring all parties are kept up to date through the sales process to a swift seamless completion Communicating with clients at all levels and delivering first class customer service Flexible, always going the extra mile to ensure clients always receive a positive experience Remaining compliant following current legislations and company processes at all times Always going the extra mile to ensure all tasks are completed to schedule PLEASE NOTE only candidates with the relevant experience in the estate agency market will be considered for the role In the first instance contact Anita or Jodie, in complete confidence, at Career Studio on (phone number removed) anytime up until 6pm
Feb 28, 2026
Full time
S ales Negotiator & Sales Progressor Basic salary 24,500 negotiable depending on experience Plus uncapped bonus Long term career opportunities Our client is a well-established independent estate agent who is currently recruiting for an experienced Sales Negotiator, preferably with sales progression experience, to join their very busy sales team at the Kidderminster branch Successful applicants also need to demonstrate a proven track record in the sales of residential properties preferably in the Kidderminster and surrounding areas As a Sales Negotiator you will need to demonstrate enthusiasm, determination, self-motivation and a commitment to succeed in a challenging fast paced targeted environment Strong communication, negotiation and presentation skills alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines are essential Main duties include: Arranging and conducting property viewings Liaising with all parties to ensure sales are agreed between vendors and purchasers Effectively handling enquiries and queries both over the telephone and in branch Carrying out effective sales progression ensuring all parties are kept up to date through the sales process to a swift seamless completion Communicating with clients at all levels and delivering first class customer service Flexible, always going the extra mile to ensure clients always receive a positive experience Remaining compliant following current legislations and company processes at all times Always going the extra mile to ensure all tasks are completed to schedule PLEASE NOTE only candidates with the relevant experience in the estate agency market will be considered for the role In the first instance contact Anita or Jodie, in complete confidence, at Career Studio on (phone number removed) anytime up until 6pm
