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Customer Support Administrator Full Time - 37.5 hours per week 100% office based Ainscough Crane Hire are looking for a Customer Support Administrator to join their successful team at Head Office in Standish, Wigan. Benefits for a Customer Support Administrator Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service,5 years service and 10 years service Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access to the Ainscough Advantage (People Value) benefits platform Staff forums run 3 times a year - have your voice heard Ainscough Crane Hire are the UKs leading crane company. Based across 30 locations, our dedicated team of experts are passionate about delivering projects on time, to budget and, most importantly, to the highest possible standard of safety. Our industry-recognised Make the Safe Choice ethos is at our core and underpins every single thing we do, from contract lifts and crane hire to specialist projects for customers. Our reputation as a market leader is not just a result of our expansive fleet and comprehensive network of locations across the UK, but is also derived from the workplace culture that allows our team to perform their duties with passion and pride. Job Purpose/Objectives of a Customer Support Administrator Effective administration across three functional areas within the Business Support team; gaining efficiencies through bulk completion of standardised tasks. Liaising with depots and providing support around all Business Support processes whilst dealing with internal and external queries and ensuring procedures and guidelines are always adhered to. Key Responsibilitiesof a Customer Support Administrator Provide general admin support to the Business Support Team and wider Sales Team. Raise Customer quotations & Rental Orders. Use market source data to identify and add sales leads to the CRM for the sales team to qualify. Update and maintain the company CRM in line with process. Compile monthly market insight report for Exec review. Assist Head of Business Support in CRM data management. Support query investigation and resolution Maintain a central system to monitor crane usage and location. Take miscellaneous calls and advise accordingly. Manage multiple requests at once. Person specification Education/Knowledge/Experience Minimum GCSE or equivalent in Maths & English - Desirable Experience of working within a team environment in an Admin role. Excellent telephone manner Proficiency with Microsoft office (word, excel, power point) Knowledge of CRM tools such as Salesforce Knowledge and understanding of the requirements of working within a time critical service environment. Skills/Abilities Proactive approach and excellent attention to detail IT literate - comfortable using multiple systems. Ability to influence and persuade and have flexibility. Excellent time management skills Organised with the ability to simplify complex issues. Able to communicate at all levels, both in verbal & written form. Achieving set targets/KPI's Delivering great customer service Reducing errors and waste Colleague engagement

Business Support Coordinator - Exeter page is loaded Business Support Coordinator - Exeterremote type: On Sitelocations: UK - Exeter - 19 Southernhay Easttime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101306 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank are looking to hire a Business Support Coordinator to join our Exeter Office!The Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Exeter office. You will report into the Office Head, with day-to-day input from the Operations Coordinator. Key Responsibilities: Customer Experience Deliver an exceptional internal and external customer experience in every interaction. Manage inbound and outbound calls, greet clients, and gather accurate information. Coordinate external enquiries and office inboxes to arrange property visits. Maintain a tidy and professional office and reception area. Support the Office Head with customer experience initiatives and drive Net Promoter Score improvements. Advise clients on the wider Knight Frank services, including Commercial and Global teams. Sales Administration Provide high quality administrative support to the office team and wider business within agreed timeframes. Create and maintain contacts, property records and instructions in the in house CRM. Produce template letters, forms and sales documentation. Liaise with clients to obtain required documents. Maintain organised, up to date and compliant digital filing systems. Finance Generate sales invoices and credit notes. Support the team with expenses submissions when needed. Provide ad hoc support with timesheets and expenses for Saturday staff and Viewing Assistants. HSE, Facilities & Information Security Demonstrate working knowledge of ISO regulations and ensure office implementation. Uphold clear desk and clear screen policies. Follow storage, archiving and confidentiality protocols. Report security incidents to the Data Protection Officer and adhere to GDPR and IT security guidelines. Operations Act as a point of contact for troubleshooting system processes and procedures. Provide feedback to stakeholders on system and process performance. Collaborate with the wider business support community to assist other offices when required. Best Practice & Compliance Ensure adherence to internal and external compliance and best practice requirements. Maintain accurate and compliant property files. Support efforts to improve audit pass rates and drive continuous compliance improvements. Local Marketing Produce mailers, brochures, window cards and pitching materials. Arrange and EPCs, photos and floorplans. Update online property listings. Provide imagery and information for regional publications and central marketing campaigns. Support adherence to marketing, PR, brand and social media guidelines. What experience you will need: Ideally 2+ years' experience in operations, administration or a secretarial role (not essential) Proficiency in Microsoft Office applications Flexible, adaptable and cooperative approach Calm and professional under pressure Excellent standard of English grammar and spelling Strong attention to detail Self-motivated team playerCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

Unit 9 Blue Chip Business Park, 50 Atlantic Street, Broadheath, Altrincham, WA14 5DD Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7 day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning. Enhanced Family Leave Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements. Training programmes We're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you. First Steps to Management This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on the job, this programme offers a clear path to a Trade Counter Supervisor role. Power Up to Trade+ Want to power up your career? A month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor. Trade Up to Branch Manager Over 15 months, you'll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you'll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team. Learning for Life At Screwfix, we believe that opportunity should always be open to all. So whatever business level you're at, you can learn wider life skills to help you succeed in areas outside of work. We've also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both. "You get a different range of tasks every day. One day doing delivery, the next serving customers." "Your day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." Be yourself at Screwfix We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves. Applying online is simple. Fill in some basic details and upload your most recent CV. If you're applying for a S.A. you'll also need to complete a Situational Judgement Test. Interview Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency based questions, and a chat about your experience, knowledge of Screwfix and the role you've applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team. Offer If we think we're a good match, we'll make you an official offer. Once you've accepted and we've completed the pre employment checks, you'll receive your shiny new contract.

About the role As Key Account Support Specialist you will be responsible for managing and supporting high-value customers within the CCTV and security systems sector. You will focus on ensuring timely processing of orders from third-party systems, maintaining strong client relationships, and consistently meeting strict KPIs and service level agreements. As a key point of contact for customers and other stakeholders, it's important that you represent our brand values and work in the 'BauWatch Way': Customer Focus: Every member of the team must understand how their role impacts our customer and therefore our success. Entrepreneurial: The BauWatch story is defined by opportunity and growth. All of us should feel compelled to play our part in this journey with an entrepreneurial, exploratory and can-do mentality. Together: At BauWatch, we do things together. We're team players and appreciate the value and importance of mutual respect. We build on one another, create synergies and celebrate our success together. Key Responsibilities to Include: Act as the primary support contact for key/high-spend customers, ensuring a high level of service and responsiveness Retrieve, process, and manage customer orders from third-party platforms accurately and within required timeframes Monitor incoming orders and prioritise based on urgency, SLA requirements, and customer importance Ensure all orders are processed in line with company procedures, pricing agreements, and stock availability Liaise with internal departments (sales, logistics, technical support) to resolve order or delivery issues quickly Proactively communicate with customers regarding order status, delays, or issues Maintain accurate records of customer interactions, orders, and account activity Identify opportunities to improve processes and enhance the customer experience Support account managers with administrative tasks and reporting About You Customer-focused with a proactive approach Highly organised and detail-oriented Able to work both independently and as part of a team Problem-solver with a calm approach under pressure Adaptable in a fast-paced environment Skills & Experience Previous experience in a Plant & Tool Rental industry Experience working with high-value or key accounts Strong attention to detail and ability to manage high volumes of work under pressure Excellent communication and relationship-building skills Proficient in CRM/ERP systems and Microsoft Office Ability to prioritise workload and meet strict deadlines Desirable (Not Essential) Knowledge of CCTV products, surveillance systems, or security industry standards Experience with logistics or supply chain processes What to expect when you join? When you join BauWatch, you step into an environment where the best services, high-tech security, intelligent data, and process improvement all come together-a dynamic world in which no day is the same. We're international, down-to-earth, entrepreneurial, inquisitive, keen to learn and continuously looking for opportunities to improve and grow. We're open to trying out new ideas and take responsibility to move projects forward. We want to contribute to a future worth living by building a sustainable business. We're working hard to become a fully circular organization with a focus on sustainability and diversity. In our teams, everybody counts, and we include, value, and respect each individual. We have fun working together too! Package & Benefits Hours: 37.5 per week Holiday: 25 days annual leave + Bank Holidays Training: In-house support and external development opportunities Pension: Royal London Retail Discount Platform Death In Service Private Medical Insurance - on successful probation In-house training, with external support as needed About us BauWatch Group is the European leader in temporary security solutions and has grown rapidly over the past 10 years with a current year-over-year growth around 30% p.a.As Europe's in the industry, we provide monitored surveillance-services to customers primarily in the construction and civil engineering industry by combining our ruggedized monitoring towers, our own in-house software and our leading end-to-end operations (incl. service and logistics) with remote monitoring to protect our customers' assets. BauWatch has disrupted the market for temporary security, which we still see as blue ocean opportunity in most European countries. Backed by a leading purpose-driven investor and with teams present in the Netherlands, Germany, Belgium, France, Spain, Poland, Italy and the UK, Are you interested? Quickly apply by submitting a short cover letter (incl. salary expectations) and your CV. If you have any questions, please don't hesitate to reach out as well at . BauWatch is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role As our Gift Food Buyer here at John Lewis, you're not simply filling shelves, you're a scout for the extraordinary. From artisanal chocolates to centrepiece hampers, you are a curator of the UKs most delicious traditions. Thousands of families will open a John Lewis gift this year and you'll be the reason it's unforgettable. We are looking for a food lover with a strategic, trade driven branded buyer background. This is a high-profile role which brings an opportunity to put your stamp on a beloved British brand. Your remit will be to deliver agreed KPIs including sales, profit, stock & margin. You will be an experienced negotiator, adept at independently managing multiple supplier relationships. Working alongside your Merchandiser, you will analyse commercial input and market data from all channels to develop a category assortment that appeals to the new and existing John Lewis customer base. Salary: £54,500.00 - £84,100.00 per annum dependent on skill and experience Contract type: This is a fixed term contract/secondment opportunity until May 2027 Hours and location of the role: 35 hours per week Your home location will be our London Head Office in Pimlico This is a hybrid working role. The expectation is a minimum of 3 days per week in the office as team collaboration is critical in this role. Core days are Tuesday, Wednesday and Thursdays Key responsibilities: You will be accountable for the commercial success of a product range as defined and agreed with your Buying Manager and the commercial and customer success of a product range through range planning and agile in-season trading You will ensure you have up to date expert market knowledge for the category and can predict future market dynamics You are accountable for building and maintaining strong supplier relationships ensuring that they adhere to the required standards and agreed terms Accountable for making decisions on the product assortment: development, sourcing, brand positioning, price structure and margins. These will be in line with category and customer strategy. In collaboration with merchandising, you will need to make season trading and volume decisions along with the commercial terms and product lifecycle with the suppliers You may need to deputise for your Buying Manager when appropriate Foster a collaborative and high-performance team culture, providing leadership and guidance to the buying team, supporting the professional development and growth of team members, ensuring a skilled and motivated workforce capable of achieving departmental objectives Lead success-driven, cross-department working through effective stakeholder relationships People manage your team's Buying Assistant partner/s. Providing Coaching, development and feedback Responsible for all commercial negotiations inclusive of marketing funds Support the Buying Manager L5 in building a product strategy Develop and buy market leading own brand and/or branded ranges, managing product lifecycle from launch to exit of product ranges Collaborate with Merchandiser to prepare and share Standardised Range Plan, in line with critical path, to hand over to the Central Operations Team Propose Balance To Achieve across commercial KPIs for the assortment each month in collaboration with the Merchandiser. Work with Merchandisers in your team to ensure Buying office negotiated rebates targets are achieved Work with and comply with all critical path requirements as necessary Research, prepare and present product ranges to the Buying Manager considering sales history, trends, store distribution and brand adjacencies Negotiate the best possible terms with suppliers i.e. margin, minimum guarantees, marketing budgets and exclusivity Essential skills and/or experience you'll need: Extensive brand buying experience critical, with a focus on buying, category management, or product management within Retail. Direct experience in buying practices, merchandising strategies, and supplier negotiations Experience in a trade driven assortment is key Strong negotiation skills and experience in leading strategic commercial negotiations with suppliers and vendors to secure favourable terms and agreements, maximising value and profitability for the category In-depth knowledge and expertise within brands including an understanding of product trends, customer preferences, and industry dynamics. Direct experience in range planning, and product assortment development Excellent communication and interpersonal skills, both written and verbal, with the ability to effectively communicate ideas, negotiate agreements, and build relationships with internal and external stakeholders A passion for all things food Desirable skills and/or experience you'll need: Outside food interests Awareness of current food trends 35 hours a week, Monday to Friday The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Exeter on a part time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skill What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel they meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you. England, United Kingdom of Great Britain and Northern Ireland

A leading UK retail company in Birmingham is seeking a Sales Team Member to join their fast-paced store team. You will be responsible for providing outstanding customer service and managing stock operations. Ideal candidates should be good communicators, friendly, calm under pressure, and excited about a dynamic work environment. The company offers various benefits and development opportunities, along with flexible working arrangements.