Elizabeth Michael Associates LTD
Gedling, Nottinghamshire
Sales Support Co-ordinator Salary: £28,000 £32,000 per annum Location: Colwick, Nottingham Hours: Monday to Friday, 8:00am 5:00pm Contract: Permanent, Full Time Office-based An established and growing business based in Colwick, Nottingham is seeking a highly organised Sales Support Executive to join its busy commercial team. This is a key role providing day-to-day administrative and customer support to Sales and Account Management teams, helping to ensure a smooth, professional and efficient sales process. The Role Reporting into the Head of Account Management, you will play a vital part in supporting sales activity and customer relationships by ensuring accurate reporting, excellent customer service and effective internal coordination. Key Responsibilities Provide high-level administrative support to Sales and Account Management teams Act as an internal account management point of contact for selected customers Prepare and manage monthly customer and internal reports Handle inbound sales leads and ensure accurate tracking and follow-up Maintain and update CRM systems with accurate and timely information Support the preparation of quotations, reports and sales documentation Ensure sales paperwork is processed and filed within agreed timescales Liaise with internal departments including Operations, Finance, IT and HSE Deliver consistently high standards of customer care and responsiveness Support data accuracy relating to customer information and rebates Assist with general administrative and ad-hoc duties as required About You You will be organised, proactive and confident working in a fast-paced office environment, with strong attention to detail and excellent communication skills. Essential: Strong administrative or sales support experience Excellent written and verbal communication skills Strong organisational and time-management abilities Confident using Microsoft Office (Outlook, Excel, Word, PowerPoint) High level of accuracy and attention to detail Ability to work independently and as part of a team Desirable: Experience supporting sales or account management teams CRM system experience Customer service or internal account management experience Exposure to regulated or compliance-focused environments What s On Offer Competitive salary of £28,000 £32,000 Stable, office-based role with regular working hours Supportive team environment Opportunity to develop within a growing and well-established business If you are an organised and customer-focused professional looking for a varied sales support role, we d love to hear from you. Apply now for immediate consideration. EMA25
Feb 10, 2026
Full time
Sales Support Co-ordinator Salary: £28,000 £32,000 per annum Location: Colwick, Nottingham Hours: Monday to Friday, 8:00am 5:00pm Contract: Permanent, Full Time Office-based An established and growing business based in Colwick, Nottingham is seeking a highly organised Sales Support Executive to join its busy commercial team. This is a key role providing day-to-day administrative and customer support to Sales and Account Management teams, helping to ensure a smooth, professional and efficient sales process. The Role Reporting into the Head of Account Management, you will play a vital part in supporting sales activity and customer relationships by ensuring accurate reporting, excellent customer service and effective internal coordination. Key Responsibilities Provide high-level administrative support to Sales and Account Management teams Act as an internal account management point of contact for selected customers Prepare and manage monthly customer and internal reports Handle inbound sales leads and ensure accurate tracking and follow-up Maintain and update CRM systems with accurate and timely information Support the preparation of quotations, reports and sales documentation Ensure sales paperwork is processed and filed within agreed timescales Liaise with internal departments including Operations, Finance, IT and HSE Deliver consistently high standards of customer care and responsiveness Support data accuracy relating to customer information and rebates Assist with general administrative and ad-hoc duties as required About You You will be organised, proactive and confident working in a fast-paced office environment, with strong attention to detail and excellent communication skills. Essential: Strong administrative or sales support experience Excellent written and verbal communication skills Strong organisational and time-management abilities Confident using Microsoft Office (Outlook, Excel, Word, PowerPoint) High level of accuracy and attention to detail Ability to work independently and as part of a team Desirable: Experience supporting sales or account management teams CRM system experience Customer service or internal account management experience Exposure to regulated or compliance-focused environments What s On Offer Competitive salary of £28,000 £32,000 Stable, office-based role with regular working hours Supportive team environment Opportunity to develop within a growing and well-established business If you are an organised and customer-focused professional looking for a varied sales support role, we d love to hear from you. Apply now for immediate consideration. EMA25
Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2025, we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.
Feb 10, 2026
Full time
Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2025, we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.
Customer Advocate Location: Bristol - Hybrid (Mon/Fri WFH, Tue-Thur in office) Hours: 8:30 am - 5:00 pm, Flexible (37.5 hours per week) Salary: Competitive About the Role Our Client is a leading provider of advanced military vehicle solutions and they are seeking a Customer Advocate to act as the single point of contact for resolving escalated issues, building customer loyalty, and ensuring responsiveness to service concerns. This role is integral to maintaining strong customer relationships and driving satisfaction across the entire customer lifecycle. Key Responsibilities Take ownership of Aftermarket-related issues across multiple departments to achieve resolution and customer satisfaction. Deliver "best in class" service through prompt, accurate, and professional responses to customer inquiries via phone and email. Provide troubleshooting support and parts assistance, while communicating aftermarket programs and services effectively. Liaise with senior management and internal teams, including preparing formal presentations and weekly issue reports. Analyse trends and identify opportunities for product improvements and reliability. Track and manage customer service notices, including field bulletins and safety campaigns. Support sales goals and assist marketing with program development and maintenance. Participate in ongoing training to maintain proficiency in products and technologies. Represent the company in internal service and parts meetings. Preferred Qualifications/Skills Bachelor's degree in a related field and 3+ years of relevant experience in manufacturing, customer service, or construction (or equivalent combination of education and experience). Ability to read and interpret engineering prints, hydraulic and electrical schematics. Strong problem-solving capabilities. If you think this could be a new and exciting career opportunity for you and you would like to learn more please apply now This vacancy is being advertised by Belcan.
Feb 10, 2026
Full time
Customer Advocate Location: Bristol - Hybrid (Mon/Fri WFH, Tue-Thur in office) Hours: 8:30 am - 5:00 pm, Flexible (37.5 hours per week) Salary: Competitive About the Role Our Client is a leading provider of advanced military vehicle solutions and they are seeking a Customer Advocate to act as the single point of contact for resolving escalated issues, building customer loyalty, and ensuring responsiveness to service concerns. This role is integral to maintaining strong customer relationships and driving satisfaction across the entire customer lifecycle. Key Responsibilities Take ownership of Aftermarket-related issues across multiple departments to achieve resolution and customer satisfaction. Deliver "best in class" service through prompt, accurate, and professional responses to customer inquiries via phone and email. Provide troubleshooting support and parts assistance, while communicating aftermarket programs and services effectively. Liaise with senior management and internal teams, including preparing formal presentations and weekly issue reports. Analyse trends and identify opportunities for product improvements and reliability. Track and manage customer service notices, including field bulletins and safety campaigns. Support sales goals and assist marketing with program development and maintenance. Participate in ongoing training to maintain proficiency in products and technologies. Represent the company in internal service and parts meetings. Preferred Qualifications/Skills Bachelor's degree in a related field and 3+ years of relevant experience in manufacturing, customer service, or construction (or equivalent combination of education and experience). Ability to read and interpret engineering prints, hydraulic and electrical schematics. Strong problem-solving capabilities. If you think this could be a new and exciting career opportunity for you and you would like to learn more please apply now This vacancy is being advertised by Belcan.
Assistant Manager Swindon Fashion Salary up to 36,000 + Bonus Zachary Daniels Retail Recruitment are working exclusively with a global fashion retailer now seeking an experienced Assistant Manager to join their team in Swindon. You will be the Retail Manager at the forefront of driving results and creating an exceptional environment and inspire the team to deliver brilliant customer service. As our clients new Assistant Manager, you will have the customer journey at the heart of everything you do, and have high standards in store VM. Assistant Manager Benefits: Salary up to 36,000 Monthly Bonus Generous discount Opportunity to progress with a growing brand Assistant Manager Responsibilities: Reporting to the area manager, you will lead the team in store Lead well by example, driving sales and KPI performance Driving customer service and giving the ultimate shopping experience Inspiring, coaching and development of all associates Controlling costs and budgets and inputting data for weekly reports Managing HR and recruitment Keeping up to date with latest fashion trends Experience and Background: Retail management experience within a fast paced fashion, accessories or a footwear environment Outlet experience is preferred but not essential Currently managing KPIs and budgets to improve current store performance Has a track record of driving sales, performance and KPI's Working at pace We are keen to speak with candidates who can adapt and work within a fast paced environment, hands on and a strong leader! The retailer is seeking a fun, driven and ambitious individual to join their thriving team! Salary paying up to 36,000 based on experience, plus bonus and company benefits. Apply today with your most up to date CV! BH35436
Feb 10, 2026
Full time
Assistant Manager Swindon Fashion Salary up to 36,000 + Bonus Zachary Daniels Retail Recruitment are working exclusively with a global fashion retailer now seeking an experienced Assistant Manager to join their team in Swindon. You will be the Retail Manager at the forefront of driving results and creating an exceptional environment and inspire the team to deliver brilliant customer service. As our clients new Assistant Manager, you will have the customer journey at the heart of everything you do, and have high standards in store VM. Assistant Manager Benefits: Salary up to 36,000 Monthly Bonus Generous discount Opportunity to progress with a growing brand Assistant Manager Responsibilities: Reporting to the area manager, you will lead the team in store Lead well by example, driving sales and KPI performance Driving customer service and giving the ultimate shopping experience Inspiring, coaching and development of all associates Controlling costs and budgets and inputting data for weekly reports Managing HR and recruitment Keeping up to date with latest fashion trends Experience and Background: Retail management experience within a fast paced fashion, accessories or a footwear environment Outlet experience is preferred but not essential Currently managing KPIs and budgets to improve current store performance Has a track record of driving sales, performance and KPI's Working at pace We are keen to speak with candidates who can adapt and work within a fast paced environment, hands on and a strong leader! The retailer is seeking a fun, driven and ambitious individual to join their thriving team! Salary paying up to 36,000 based on experience, plus bonus and company benefits. Apply today with your most up to date CV! BH35436
Overview Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills with presence in more than 200 countries worldwide? This is an opportunity to apply now. PeopleCert is looking for a strategic and creative Senior Brand Manager to lead brand communications for PRINCE2, a global best practice framework and one of the world's most established project management certification portfolios. In this role, you will shape and execute the brand strategy for PRINCE2 across all communication touchpoints, transforming product marketing direction into compelling narratives and integrated experiences. You will reinforce PRINCE2's global relevance, driving visibility, consistency, and engagement across key markets and audiences. Responsibilities Develop and execute the brand communication strategy for PRINCE2 across all channels and customer journeys. Translate product marketing value propositions into compelling narratives, messaging frameworks, and branded content. Ensure consistency in messaging, visual identity, and tone of voice across digital platforms, sales materials, campaigns, events, and partner communications. Collaborate closely with Product Marketing, Creative, Content, and Digital teams to bring the brand to life across touchpoints. Brief and manage creative teams and external agencies to produce high-quality, engaging brand assets. Act as the brand guardian for PRINCE2, maintaining coherence across its product variants and global markets. Track and analyze brand performance, providing insights to guide strategy, messaging, and creative refinement. Support the ongoing evolution and positioning of the PRINCE2 portfolio to reflect market needs and global best practices. Ensure their work and presence is aligned with the company's core values - quality, innovation, passion, integrity, clarity, and velocity. What we look for Bachelor's degree in Marketing, Communications, or a related field; a Master's degree is a plus. At least 7 years' experience in brand management or marketing communications-preferably in a B2B, global, or professional certification environment. Proven ability to develop and implement integrated brand communications strategies across channels and markets. Strong understanding of brand positioning, customer segmentation, and the buyer journey. Excellent knowledge of English (C2 level certification desired). Extra languages are a plus. Advanced computer literacy is required. ECDL Advanced level certification is desirable. Experience working with cross-functional teams and managing global brand portfolios is a strong asset. Creative thinker with excellent attention to detail and strong project management skills. What we offer Competitive remuneration package Work in an international, dynamic and fun atmosphere Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees Huge learning experience in using best practices and global environment Constant personal and professional development If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should like to hear from you! About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development and delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, innovation, passion, integrity, clarity, and velocity are the core values which guide everything we do. Our offices in the UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to reflecting the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a background check prior to commencing duties. Additional disclosures may be required for the existence of any criminal record and/or bankruptcy. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC Financial background check Employment reference check If working on the SELT service anywhere in the world, background checks will be equivalent to those stated for the UK. If personnel are required to speak to SELT candidates they must be appropriately skilled in English, and where SELT services are provided outside the UK, the official language of the relevant country will apply. All applications will be treated with strict confidentiality.
Feb 10, 2026
Full time
Overview Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills with presence in more than 200 countries worldwide? This is an opportunity to apply now. PeopleCert is looking for a strategic and creative Senior Brand Manager to lead brand communications for PRINCE2, a global best practice framework and one of the world's most established project management certification portfolios. In this role, you will shape and execute the brand strategy for PRINCE2 across all communication touchpoints, transforming product marketing direction into compelling narratives and integrated experiences. You will reinforce PRINCE2's global relevance, driving visibility, consistency, and engagement across key markets and audiences. Responsibilities Develop and execute the brand communication strategy for PRINCE2 across all channels and customer journeys. Translate product marketing value propositions into compelling narratives, messaging frameworks, and branded content. Ensure consistency in messaging, visual identity, and tone of voice across digital platforms, sales materials, campaigns, events, and partner communications. Collaborate closely with Product Marketing, Creative, Content, and Digital teams to bring the brand to life across touchpoints. Brief and manage creative teams and external agencies to produce high-quality, engaging brand assets. Act as the brand guardian for PRINCE2, maintaining coherence across its product variants and global markets. Track and analyze brand performance, providing insights to guide strategy, messaging, and creative refinement. Support the ongoing evolution and positioning of the PRINCE2 portfolio to reflect market needs and global best practices. Ensure their work and presence is aligned with the company's core values - quality, innovation, passion, integrity, clarity, and velocity. What we look for Bachelor's degree in Marketing, Communications, or a related field; a Master's degree is a plus. At least 7 years' experience in brand management or marketing communications-preferably in a B2B, global, or professional certification environment. Proven ability to develop and implement integrated brand communications strategies across channels and markets. Strong understanding of brand positioning, customer segmentation, and the buyer journey. Excellent knowledge of English (C2 level certification desired). Extra languages are a plus. Advanced computer literacy is required. ECDL Advanced level certification is desirable. Experience working with cross-functional teams and managing global brand portfolios is a strong asset. Creative thinker with excellent attention to detail and strong project management skills. What we offer Competitive remuneration package Work in an international, dynamic and fun atmosphere Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees Huge learning experience in using best practices and global environment Constant personal and professional development If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should like to hear from you! About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development and delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, innovation, passion, integrity, clarity, and velocity are the core values which guide everything we do. Our offices in the UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to reflecting the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a background check prior to commencing duties. Additional disclosures may be required for the existence of any criminal record and/or bankruptcy. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC Financial background check Employment reference check If working on the SELT service anywhere in the world, background checks will be equivalent to those stated for the UK. If personnel are required to speak to SELT candidates they must be appropriately skilled in English, and where SELT services are provided outside the UK, the official language of the relevant country will apply. All applications will be treated with strict confidentiality.
Our client are a Customs Services company that handles all types of customs declarations (import, export, SPS, ENS, transit, etc.) with 24/7 support. A service designed for hauliers, freight forwarder and shippers. Sales Executive They are looking for a Sales Executive based in their Exeter office. This role will drive planned business growth through the identification and conversion of new customers click apply for full job details
Feb 09, 2026
Full time
Our client are a Customs Services company that handles all types of customs declarations (import, export, SPS, ENS, transit, etc.) with 24/7 support. A service designed for hauliers, freight forwarder and shippers. Sales Executive They are looking for a Sales Executive based in their Exeter office. This role will drive planned business growth through the identification and conversion of new customers click apply for full job details
Resales and Staircasing Manager Temporary 3 months initially with potential to be extended Competitive Rates Hybrid - 3 days a week in the office in Central London Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of 7 staff, 5 officer level and 2 administrators. As the successful candidate you will be responsible for the below: Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners. Ensure all enquiries and transactions are efficiently managed within agreed SLAs. Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements. Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary. Lead on a portfolio of cases, as well as providing support to the team on more complex transactions. Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion. I am looking for someone that has been a manager of a team that is responsible for resales and staircasing. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 09, 2026
Seasonal
Resales and Staircasing Manager Temporary 3 months initially with potential to be extended Competitive Rates Hybrid - 3 days a week in the office in Central London Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of 7 staff, 5 officer level and 2 administrators. As the successful candidate you will be responsible for the below: Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners. Ensure all enquiries and transactions are efficiently managed within agreed SLAs. Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements. Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary. Lead on a portfolio of cases, as well as providing support to the team on more complex transactions. Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion. I am looking for someone that has been a manager of a team that is responsible for resales and staircasing. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are searching for a Parts & Aftersales advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following successful interview For the successful candidate in this field, there are progression opportunities within the department. This role will suit candidates looking for a new career path with previous experience in customer servi click apply for full job details
Feb 09, 2026
Full time
We are searching for a Parts & Aftersales advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following successful interview For the successful candidate in this field, there are progression opportunities within the department. This role will suit candidates looking for a new career path with previous experience in customer servi click apply for full job details
Sales Support Administrator- Belfast - BT3 Contract: Permanent, Full-time Hours: 37.5 hours per week Location- Belfast - BT3- due to location a full driving licence with access to car is preferable. Monday to Thursday: 9.00am - 5.30pm (1-hour lunch) Friday: 9.00am - 5.00pm (30-minute lunch) Salary: £25,000 - £27,000 per annum Benefits: Company pension 20 days annual leave plus statutory holidays (with increases based on service) On-site parking Additional company benefits The Role We are currently seeking a highly organised and detail-oriented Sales Support Administrator to join a busy Design and Fit- Out team. This role is central to supporting the Sales function, ensuring orders are processed accurately and customer requirements are met efficiently and professionally. Key Responsibilities Process sales orders and liaise closely with the Sales Team to ensure order requirements are clearly defined and accurately recorded Source the correct products from suppliers to meet specific project requirements Prepare customer quotations on a daily basis, ensuring accurate pricing, agreed margins, and attention to detail Communicate extensively with the Sales Team to confirm pricing and commercial terms Liaise with Purchasing, Operations, and key suppliers to confirm product specifications and lead times Support the Sales Team by ensuring customer needs are fully understood and met in a timely, professional manner Manage customer and delivery documentation, ensuring all paperwork is prepared, organised, and processed in line with established procedures About You Previous experience in a sales support, customer service, or administrative role Strong communication and organisational skills Excellent attention to detail with the ability to manage multiple priorities Confident liaising with internal teams and external suppliers Proficient in Microsoft Office and comfortable working with internal systems
Feb 09, 2026
Full time
Sales Support Administrator- Belfast - BT3 Contract: Permanent, Full-time Hours: 37.5 hours per week Location- Belfast - BT3- due to location a full driving licence with access to car is preferable. Monday to Thursday: 9.00am - 5.30pm (1-hour lunch) Friday: 9.00am - 5.00pm (30-minute lunch) Salary: £25,000 - £27,000 per annum Benefits: Company pension 20 days annual leave plus statutory holidays (with increases based on service) On-site parking Additional company benefits The Role We are currently seeking a highly organised and detail-oriented Sales Support Administrator to join a busy Design and Fit- Out team. This role is central to supporting the Sales function, ensuring orders are processed accurately and customer requirements are met efficiently and professionally. Key Responsibilities Process sales orders and liaise closely with the Sales Team to ensure order requirements are clearly defined and accurately recorded Source the correct products from suppliers to meet specific project requirements Prepare customer quotations on a daily basis, ensuring accurate pricing, agreed margins, and attention to detail Communicate extensively with the Sales Team to confirm pricing and commercial terms Liaise with Purchasing, Operations, and key suppliers to confirm product specifications and lead times Support the Sales Team by ensuring customer needs are fully understood and met in a timely, professional manner Manage customer and delivery documentation, ensuring all paperwork is prepared, organised, and processed in line with established procedures About You Previous experience in a sales support, customer service, or administrative role Strong communication and organisational skills Excellent attention to detail with the ability to manage multiple priorities Confident liaising with internal teams and external suppliers Proficient in Microsoft Office and comfortable working with internal systems
Operational Support Administrator Contract: 6 months FTC Location: Leeds (remote) Role type: Part-time Working shifts: Monday to Thursday (16 hours per week) Company's overview: EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. SHEQ Statement EQUANS is committed to leading our sector in sustainability. Employees have a collective responsibility to work in a sustainable and efficient manner, helping to minimise environmental impact while delivering benefits for our clients, colleagues, and the wider community. Safety is personal at EQUANS, and all employees are expected to work in full compliance with Sustainability, Health & Safety, and Environmental (SHEQ) policies and procedures. Role Overview This role supports the effective administration and commercial operation of the business, with a strong focus on customer account management, reporting, reconciliation, and invoicing related to EV charging infrastructure. Working within the Operational Administration team, the postholder will ensure customer accounts are managed accurately and efficiently, all public ChargePoints are correctly advertised and maintained, and income from EV charging schemes and customer subscriptions is invoiced, reconciled, and received in a timely manner. The role plays a key part in supporting operational performance, financial accuracy, and customer satisfaction across the EV charging portfolio. Key Responsibilities Customer Accounts & Commercial Administration Prepare and deliver reporting for third-party customers, including maintaining logs of reporting, client share payments, and account balances Ensure client share balances are accurately calculated and processed for payment Raise invoices for completed jobs and customer subscription renewals, ensuring full reconciliation against internal systems (Genie) Audit deferred income schedules (data and maintenance income) against Genie and update contracts accordingly Reconcile customer payments across multiple systems Support debtor management by liaising with Sales and Finance Administration teams Sales & Operational Support Provide efficient administrative support to Sales and Operational teams, ensuring records and reporting are accurate and up to date Facilitate handover meetings between Sales teams and Project Managers, ensuring all administrative tasks are completed as part of the process Create and issue Operations & Maintenance (O&M) packs and Welcome Packs to clients at commissioning stage Systems, Data & Reporting Maintain and update all ChargePoint information within Genie, including purchased products Ensure all public ChargePoints are correctly registered and advertised on relevant public registers Deliver internal and external reporting as required, ensuring accuracy and timeliness Support ad hoc commercial activities, including insurance claim processing and data management Customer & Supplier Engagement Respond professionally to customer and supplier queries related to accounts, invoicing, and operational data Ensure all work is completed on time and to a consistently high standard Skills, Qualifications & Experience Essential Strong Microsoft Office skills, particularly Excel Experience managing customer finance or accounts-related queries Strong numeracy with a basic financial and commercial understanding Proven ability to gather, analyse, and present data clearly Highly organised with strong attention to detail Ability to work independently as well as collaboratively within a team Strong written and verbal communication skills Practical, solutions-focused approach to problem solving Ability to adapt quickly to new processes and requirements Desirable Experience working in a cross-functional environment Experience using customer management and accounting systems (e.g. SAP or similar) Awareness or interest in the sustainable transport or electric vehicle sector Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Feb 09, 2026
Contractor
Operational Support Administrator Contract: 6 months FTC Location: Leeds (remote) Role type: Part-time Working shifts: Monday to Thursday (16 hours per week) Company's overview: EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. SHEQ Statement EQUANS is committed to leading our sector in sustainability. Employees have a collective responsibility to work in a sustainable and efficient manner, helping to minimise environmental impact while delivering benefits for our clients, colleagues, and the wider community. Safety is personal at EQUANS, and all employees are expected to work in full compliance with Sustainability, Health & Safety, and Environmental (SHEQ) policies and procedures. Role Overview This role supports the effective administration and commercial operation of the business, with a strong focus on customer account management, reporting, reconciliation, and invoicing related to EV charging infrastructure. Working within the Operational Administration team, the postholder will ensure customer accounts are managed accurately and efficiently, all public ChargePoints are correctly advertised and maintained, and income from EV charging schemes and customer subscriptions is invoiced, reconciled, and received in a timely manner. The role plays a key part in supporting operational performance, financial accuracy, and customer satisfaction across the EV charging portfolio. Key Responsibilities Customer Accounts & Commercial Administration Prepare and deliver reporting for third-party customers, including maintaining logs of reporting, client share payments, and account balances Ensure client share balances are accurately calculated and processed for payment Raise invoices for completed jobs and customer subscription renewals, ensuring full reconciliation against internal systems (Genie) Audit deferred income schedules (data and maintenance income) against Genie and update contracts accordingly Reconcile customer payments across multiple systems Support debtor management by liaising with Sales and Finance Administration teams Sales & Operational Support Provide efficient administrative support to Sales and Operational teams, ensuring records and reporting are accurate and up to date Facilitate handover meetings between Sales teams and Project Managers, ensuring all administrative tasks are completed as part of the process Create and issue Operations & Maintenance (O&M) packs and Welcome Packs to clients at commissioning stage Systems, Data & Reporting Maintain and update all ChargePoint information within Genie, including purchased products Ensure all public ChargePoints are correctly registered and advertised on relevant public registers Deliver internal and external reporting as required, ensuring accuracy and timeliness Support ad hoc commercial activities, including insurance claim processing and data management Customer & Supplier Engagement Respond professionally to customer and supplier queries related to accounts, invoicing, and operational data Ensure all work is completed on time and to a consistently high standard Skills, Qualifications & Experience Essential Strong Microsoft Office skills, particularly Excel Experience managing customer finance or accounts-related queries Strong numeracy with a basic financial and commercial understanding Proven ability to gather, analyse, and present data clearly Highly organised with strong attention to detail Ability to work independently as well as collaboratively within a team Strong written and verbal communication skills Practical, solutions-focused approach to problem solving Ability to adapt quickly to new processes and requirements Desirable Experience working in a cross-functional environment Experience using customer management and accounting systems (e.g. SAP or similar) Awareness or interest in the sustainable transport or electric vehicle sector Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
We're excited to be recruiting on behalf of a premium jewellery brand that's taking the market by storm. They are opening a new store in Brent Cross looking for an Assistant Manager With rapid growth and stylish collections loved by customers, they are now seeking a passionate and commercially driven Assistant Manager . You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience in a fast paced environment - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery or high street fashion Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing (Certification Provided) Exciting Incentives & Competitions Birthday Day Off
Feb 09, 2026
Full time
We're excited to be recruiting on behalf of a premium jewellery brand that's taking the market by storm. They are opening a new store in Brent Cross looking for an Assistant Manager With rapid growth and stylish collections loved by customers, they are now seeking a passionate and commercially driven Assistant Manager . You'll motivate and inspire the team, helping them exceed sales targets while making every customer feel like their best self. This is a fast-paced, dynamic role, perfect for someone who thrives on leading, coaching, and driving sales while also embracing new skills. What You'll Do: Deliver a world-class customer experience in a fast paced environment - Lead by example, ensuring every interaction is warm, personalised, and memorable. Support in driving sales & store performance - Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities. Become a trained expert in Piercing & Jewellery Welding - Support the team in delivering these specialist services to enhance the customer experience. Coach & develop the team - Help train, inspire, and empower your team to perform at their best. Operational excellence - Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly. Step up when needed - Confidently take charge in the Store Manager's absence and act as a key point of communication. What We're Looking For: 2-3 years' retail experience within jewellery or high street fashion Leadership qualities - A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent. Customer-first mindset - Passionate about delivering an exceptional shopping experience. Results-driven - Confident with KPIs, sales targets, and store profitability. A proactive problem solver - Able to adapt, take initiative, and find solutions. Passion for fashion & styling - Keeps up with trends and understands the power of personalisation. Flexibility - Available for evenings, weekends, and peak trading periods. Perks & Benefits: Competitive Salary + Commission & Bonuses Career Growth - Develop your skills and grow with a global brand. Jewellery Allowance & Generous Team Discounts Full Training in Piercing (Certification Provided) Exciting Incentives & Competitions Birthday Day Off
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. A rea Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34734
Feb 09, 2026
Full time
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. A rea Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34734
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Hayley 247 Engineering Services Limited
Tipton, West Midlands
Administrator Location : Office based in Dudley, DY1 4DA Salary: £26,500 per annum + Excellent Benefits! Contract : Full time, Permanent 7.30am 4.00pm Benefits : 33 Days Holiday, Company Sick Pay (Following qualification), DIS x2 Salary, Paycare Scheme, Bike to Work and many more! Hayley 24/7 Engineering Services Ltd are now recruiting! Our purpose is to work with customers to maintain operations, increase efficiency, reduce total cost of ownership, and secure asset performance gains. We provide customers with quality round-the clock coverage for planned, predictive and reactive maintenance and repairs. Our main workshop is in Dudley, the capital of the industrial Black Country, West Midlands. This 35,000 sq. ft. facility houses the latest machinery, testing equipment and central functions, with a satellite facility in King s Lynn, Norfolk, specialising in electric motor rewinding and pump performance testing. We are now recruiting for a proactive Administrator to assist with the smooth day-to-day running of the department. This role is ideal for someone who enjoys supporting a busy team, managing documentation, and ensuring processes run efficiently. You don t need to be an engineer, just someone with strong administrative skills, great communication, and a willingness to learn! In this role, you will: Provide excellent customer service and act as a friendly, professional point of contact. Maintain job packs and ensure all documentation is up to date and accurate. Support the planning and coordination of daily departmental activities. Monitor inventory levels and assist with ordering parts when needed. Track work in progress and help keep projects on schedule. Produce clear written quotations for customers. Prepare reports and general documentation as required. Assist with monthly sales forecasting and administrative tasks. What We re Looking For Previous experience in an administrative or service-based environment is preferred. Strong organisational and communication skills. IT literacy and confidence with administrative systems. A customer-focused approach. Understanding of quality assurance and safety standards (advantageous but not essential). Willingness to learn about rotating equipment (full training provided). GCSEs or equivalent. If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.
Feb 09, 2026
Full time
Administrator Location : Office based in Dudley, DY1 4DA Salary: £26,500 per annum + Excellent Benefits! Contract : Full time, Permanent 7.30am 4.00pm Benefits : 33 Days Holiday, Company Sick Pay (Following qualification), DIS x2 Salary, Paycare Scheme, Bike to Work and many more! Hayley 24/7 Engineering Services Ltd are now recruiting! Our purpose is to work with customers to maintain operations, increase efficiency, reduce total cost of ownership, and secure asset performance gains. We provide customers with quality round-the clock coverage for planned, predictive and reactive maintenance and repairs. Our main workshop is in Dudley, the capital of the industrial Black Country, West Midlands. This 35,000 sq. ft. facility houses the latest machinery, testing equipment and central functions, with a satellite facility in King s Lynn, Norfolk, specialising in electric motor rewinding and pump performance testing. We are now recruiting for a proactive Administrator to assist with the smooth day-to-day running of the department. This role is ideal for someone who enjoys supporting a busy team, managing documentation, and ensuring processes run efficiently. You don t need to be an engineer, just someone with strong administrative skills, great communication, and a willingness to learn! In this role, you will: Provide excellent customer service and act as a friendly, professional point of contact. Maintain job packs and ensure all documentation is up to date and accurate. Support the planning and coordination of daily departmental activities. Monitor inventory levels and assist with ordering parts when needed. Track work in progress and help keep projects on schedule. Produce clear written quotations for customers. Prepare reports and general documentation as required. Assist with monthly sales forecasting and administrative tasks. What We re Looking For Previous experience in an administrative or service-based environment is preferred. Strong organisational and communication skills. IT literacy and confidence with administrative systems. A customer-focused approach. Understanding of quality assurance and safety standards (advantageous but not essential). Willingness to learn about rotating equipment (full training provided). GCSEs or equivalent. If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.
E-Commerce Listing Coordinator Our client is an extremely successful online business and due to an increase in their product base are looking for a hands-on ecommerce team member to support both customer service and product listings across multiple online sales platforms. This is a varied role suited to someone organised, practical, and comfortable working across several systems at once. Key Responsibilities Product Listings C Ecommerce Create and maintain product listings across platforms including Amazon, eBay, Temu and other marketplaces Ensure listings are accurate, well presented, and kept up to date Monitor listing performance and flag any issues affecting sales Assist with new product onboarding and catalogue management Handle inbound customer calls, emails, and marketplace messages Resolve customer queries, returns, delivery issues, and general product enquiries Always maintain a professional and helpful approach Escalate issues where needed Liaise with delivery partners including Evri, DPD, Royal Mail, Yodel and others Track shipments, resolve delivery problems, and follow up claims where required Support smooth dispatch communication between warehouse, customers, and carriers Skills & Experience Previous ecommerce, customer service, or admin experience preferred Familiarity with online marketplaces (Amazon/eBay etc.) beneficial Strong attention to detail Good written and verbal communication skills Confident using multiple systems and learning new platforms Positive, proactive attitude Comfortable working in a fast-paced environment Practical problem solver Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Feb 09, 2026
Full time
E-Commerce Listing Coordinator Our client is an extremely successful online business and due to an increase in their product base are looking for a hands-on ecommerce team member to support both customer service and product listings across multiple online sales platforms. This is a varied role suited to someone organised, practical, and comfortable working across several systems at once. Key Responsibilities Product Listings C Ecommerce Create and maintain product listings across platforms including Amazon, eBay, Temu and other marketplaces Ensure listings are accurate, well presented, and kept up to date Monitor listing performance and flag any issues affecting sales Assist with new product onboarding and catalogue management Handle inbound customer calls, emails, and marketplace messages Resolve customer queries, returns, delivery issues, and general product enquiries Always maintain a professional and helpful approach Escalate issues where needed Liaise with delivery partners including Evri, DPD, Royal Mail, Yodel and others Track shipments, resolve delivery problems, and follow up claims where required Support smooth dispatch communication between warehouse, customers, and carriers Skills & Experience Previous ecommerce, customer service, or admin experience preferred Familiarity with online marketplaces (Amazon/eBay etc.) beneficial Strong attention to detail Good written and verbal communication skills Confident using multiple systems and learning new platforms Positive, proactive attitude Comfortable working in a fast-paced environment Practical problem solver Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Junior Buyer Leeds 32,000 - 35,000 Hybrid Working Homewear Division Benefits: 28 days' annual leave plus 8 bank holidays Hybrid working: 2-3 days based at HQ and 2-3 days working from home Flexible working hours Competitive bonus scheme As part of the dynamic head office team, you'll play a hands-on role in creating commercially successful ranges, and spotting opportunities to push the brand forward. Working side by side with a seasoned Senior Buyer, you'll gain exposure across the full buying cycle, with the autonomy to own your own range and the support to take your career to the next level. Buying, Range & Product Strategy Lead strategic range building across multi-product categories, ensuring a strong balance of innovation, commerciality, and customer relevance. Develop branded ranges in line with customer demand, margin targets, and profitability. Identify gaps and develop new product opportunities, driving agility and sales-focused decision-making. Build clear pricing and product strategies informed by insight, performance, and market trends. Maintain strong market and competitor awareness to ensure ranges remain competitive and relevant. Trading & Commercial Performance Analyse daily sales and trading data to identify bestsellers, slow movers, and opportunities, reacting quickly to maximise profit. Review in-season trading performance and report insights and actions to the Head of Buying. Ensure profit and service are maximised while minimising overstocks. Deputise for the Buyer in their absence, maintaining overall knowledge of departmental performance. Create and present seasonal strategy packs and "lessons learnt" to inform future decisions. Planning & Critical Path Partner with Merchandising to plan buys, manage Open to Buy (OTB), and deliver seasonal budgets that protect margin and cash sales. Agree sales targets, range plans, stock flow, margins, and pricing to ensure the right stock is delivered at the right time. Develop and manage critical paths in collaboration with Merchandising, Design, and QA, ensuring all key milestones are met. Oversee product launches and trading actions through effective critical path management. Supplier & Quality Management Manage and develop supplier relationships while onboarding new partners to support sourcing strategy and flexibility. Ensure all products meet quality, legal, and safety standards, with orders placed on time and within agreed critical paths. Represent the department in supplier and partner meetings, sharing insights and shaping strategy. BH35205
Feb 09, 2026
Full time
Junior Buyer Leeds 32,000 - 35,000 Hybrid Working Homewear Division Benefits: 28 days' annual leave plus 8 bank holidays Hybrid working: 2-3 days based at HQ and 2-3 days working from home Flexible working hours Competitive bonus scheme As part of the dynamic head office team, you'll play a hands-on role in creating commercially successful ranges, and spotting opportunities to push the brand forward. Working side by side with a seasoned Senior Buyer, you'll gain exposure across the full buying cycle, with the autonomy to own your own range and the support to take your career to the next level. Buying, Range & Product Strategy Lead strategic range building across multi-product categories, ensuring a strong balance of innovation, commerciality, and customer relevance. Develop branded ranges in line with customer demand, margin targets, and profitability. Identify gaps and develop new product opportunities, driving agility and sales-focused decision-making. Build clear pricing and product strategies informed by insight, performance, and market trends. Maintain strong market and competitor awareness to ensure ranges remain competitive and relevant. Trading & Commercial Performance Analyse daily sales and trading data to identify bestsellers, slow movers, and opportunities, reacting quickly to maximise profit. Review in-season trading performance and report insights and actions to the Head of Buying. Ensure profit and service are maximised while minimising overstocks. Deputise for the Buyer in their absence, maintaining overall knowledge of departmental performance. Create and present seasonal strategy packs and "lessons learnt" to inform future decisions. Planning & Critical Path Partner with Merchandising to plan buys, manage Open to Buy (OTB), and deliver seasonal budgets that protect margin and cash sales. Agree sales targets, range plans, stock flow, margins, and pricing to ensure the right stock is delivered at the right time. Develop and manage critical paths in collaboration with Merchandising, Design, and QA, ensuring all key milestones are met. Oversee product launches and trading actions through effective critical path management. Supplier & Quality Management Manage and develop supplier relationships while onboarding new partners to support sourcing strategy and flexibility. Ensure all products meet quality, legal, and safety standards, with orders placed on time and within agreed critical paths. Represent the department in supplier and partner meetings, sharing insights and shaping strategy. BH35205
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 09, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
