POLARIS Role: Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Total reward between £25K and £27K per annum dependent upon experience Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove. The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager. Key Responsibilities Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up Raising free-text invoices for one-off rechargeable costs Chasing local authority accounts to ensure timely payment and resolving queries professionally Allocating incoming payments accurately across the ledger Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills Reducing current debtor days on the ledger to agreed targets per customer and per region Being effectively and efficiently organised and maintaining concise communication records Ensuring that all services delivered across allocated regions/homes are invoiced accurately About You The ideal candidate must have the following skills and experience: Excellent interpersonal and communication skills with the ability to network at all levels Proficiency using Microsoft Office Ability to meet tight deadlines consistently Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments Experience of using an integrated finance system If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Location:Redditch, ENG-B96 6AE
Feb 22, 2026
Full time
POLARIS Role: Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Total reward between £25K and £27K per annum dependent upon experience Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove. The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager. Key Responsibilities Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up Raising free-text invoices for one-off rechargeable costs Chasing local authority accounts to ensure timely payment and resolving queries professionally Allocating incoming payments accurately across the ledger Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills Reducing current debtor days on the ledger to agreed targets per customer and per region Being effectively and efficiently organised and maintaining concise communication records Ensuring that all services delivered across allocated regions/homes are invoiced accurately About You The ideal candidate must have the following skills and experience: Excellent interpersonal and communication skills with the ability to network at all levels Proficiency using Microsoft Office Ability to meet tight deadlines consistently Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments Experience of using an integrated finance system If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Location:Redditch, ENG-B96 6AE
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 22, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 22, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
WH Bence have an exciting opportunity for aMobile Service Engineer to join their team. Location: Yate, Bristol, BS37 5NG (Nationwide) Salary: £39,500 per annum with increased OTE with overtime and additional payments, dependent on qualifications and experience Job Type: Full time, Permanent Yard Working Hours: 08:00 to 16:30 (with early/late finishes and weekend work) About Us: WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland. Mobile Service Engineer This Role: We are seeking an experienced Mobile HGV Technician with a strong HGV maintenance and repair background to join our expanding field service team. Are you a trained mechanic/plant fitter looking for a new challenge?This is a varied and interesting role that would suit someone with a mechanical background, an eye for detail and general maintenance skills. Due to expansion, specialist coachbuilder WH Bence requires an experienced engineer to join the team. The successful candidate will work at our service premises in Yate, near Bristol, but will also be required to work on our specialist vehicle contracts throughout the UK and Ireland. A service van and company mobile will also be provided as Bence service engineers share a stand by call out on rota which involved working overtime, which increased earnings. As this is a mobile role you will be required to stay away from home, as needed. You will join the current team to provide after-sales support and fulfil long term contracts for preventative maintenance, for which training will be provided. After training you will be expected to be able to problem solve whilst on a clients site with telephone support from the Bence Service Manager. Mobile Service Engineer Key Responsibilities: - Carry out mobile servicing, diagnostics, and repair of HGVs and commercial vehicles - Perform breakdown assistance - Complete service reports and maintain accurate records - Provide exceptional customer service on-site Mobile Service Engineer You: - Must hold a full Category B driving licence to apply for this role - A sound knowledge of servicing and maintaining trailers and vehicles is required - Experience in auto vehicle electrics and hydraulics will be advantageous though not essential Mobile Service Engineer Benefits: - Competitive salary - Call out payment - Paid overtime available - Pension contributions - Company van - Company mobile phone - Training programmes available To submit your application for this excitingMobile Service Engineeropportunity, please click Apply' now! JBRP1_UKTJ
Feb 22, 2026
Full time
WH Bence have an exciting opportunity for aMobile Service Engineer to join their team. Location: Yate, Bristol, BS37 5NG (Nationwide) Salary: £39,500 per annum with increased OTE with overtime and additional payments, dependent on qualifications and experience Job Type: Full time, Permanent Yard Working Hours: 08:00 to 16:30 (with early/late finishes and weekend work) About Us: WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland. Mobile Service Engineer This Role: We are seeking an experienced Mobile HGV Technician with a strong HGV maintenance and repair background to join our expanding field service team. Are you a trained mechanic/plant fitter looking for a new challenge?This is a varied and interesting role that would suit someone with a mechanical background, an eye for detail and general maintenance skills. Due to expansion, specialist coachbuilder WH Bence requires an experienced engineer to join the team. The successful candidate will work at our service premises in Yate, near Bristol, but will also be required to work on our specialist vehicle contracts throughout the UK and Ireland. A service van and company mobile will also be provided as Bence service engineers share a stand by call out on rota which involved working overtime, which increased earnings. As this is a mobile role you will be required to stay away from home, as needed. You will join the current team to provide after-sales support and fulfil long term contracts for preventative maintenance, for which training will be provided. After training you will be expected to be able to problem solve whilst on a clients site with telephone support from the Bence Service Manager. Mobile Service Engineer Key Responsibilities: - Carry out mobile servicing, diagnostics, and repair of HGVs and commercial vehicles - Perform breakdown assistance - Complete service reports and maintain accurate records - Provide exceptional customer service on-site Mobile Service Engineer You: - Must hold a full Category B driving licence to apply for this role - A sound knowledge of servicing and maintaining trailers and vehicles is required - Experience in auto vehicle electrics and hydraulics will be advantageous though not essential Mobile Service Engineer Benefits: - Competitive salary - Call out payment - Paid overtime available - Pension contributions - Company van - Company mobile phone - Training programmes available To submit your application for this excitingMobile Service Engineeropportunity, please click Apply' now! JBRP1_UKTJ
POLARIS Role: Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Total reward between £25K and £27K per annum dependent upon experience Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove. The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager. Key Responsibilities Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up Raising free-text invoices for one-off rechargeable costs Chasing local authority accounts to ensure timely payment and resolving queries professionally Allocating incoming payments accurately across the ledger Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills Reducing current debtor days on the ledger to agreed targets per customer and per region Being effectively and efficiently organised and maintaining concise communication records Ensuring that all services delivered across allocated regions/homes are invoiced accurately About You The ideal candidate must have the following skills and experience: Excellent interpersonal and communication skills with the ability to network at all levels Proficiency using Microsoft Office Ability to meet tight deadlines consistently Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments Experience of using an integrated finance system If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Location:Bromsgrove, ENG-B60 2BQ
Feb 22, 2026
Full time
POLARIS Role: Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Total reward between £25K and £27K per annum dependent upon experience Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove. The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager. Key Responsibilities Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up Raising free-text invoices for one-off rechargeable costs Chasing local authority accounts to ensure timely payment and resolving queries professionally Allocating incoming payments accurately across the ledger Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills Reducing current debtor days on the ledger to agreed targets per customer and per region Being effectively and efficiently organised and maintaining concise communication records Ensuring that all services delivered across allocated regions/homes are invoiced accurately About You The ideal candidate must have the following skills and experience: Excellent interpersonal and communication skills with the ability to network at all levels Proficiency using Microsoft Office Ability to meet tight deadlines consistently Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments Experience of using an integrated finance system If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Location:Bromsgrove, ENG-B60 2BQ
Costa Wilmslow Alderley Rd 1 3, 1-3 Alderley Road, Wilmslow, Cheshire East, United Kingdom Job Description Posted Tuesday 17 February 2026 at 00:00 Expires Friday 27 February 2026 at 23:59 Store Manager - Wilmslow Alderley Road - Up to 35,000 Per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Feb 22, 2026
Full time
Costa Wilmslow Alderley Rd 1 3, 1-3 Alderley Road, Wilmslow, Cheshire East, United Kingdom Job Description Posted Tuesday 17 February 2026 at 00:00 Expires Friday 27 February 2026 at 23:59 Store Manager - Wilmslow Alderley Road - Up to 35,000 Per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Our client, is looking for an experienced Aftersales Manager to lead operations at their flagship super site in Bristol. This is not a small operation. The site is a large, fast-paced dealership with a substantial workshop, parts department and service reception team. Were looking for someone who has already operated at this level, youll need solid experience managing aftersales within a similar si click apply for full job details
Feb 22, 2026
Full time
Our client, is looking for an experienced Aftersales Manager to lead operations at their flagship super site in Bristol. This is not a small operation. The site is a large, fast-paced dealership with a substantial workshop, parts department and service reception team. Were looking for someone who has already operated at this level, youll need solid experience managing aftersales within a similar si click apply for full job details
Store Manager Reporting To: Retail Area Manager Location: Guildford Contract Type: Permanent Hours per week: 40 Who are Bird & Blend Tea Co.? Bird & Blend Tea Co. is an eco-conscious, people-focused, award winning & B Corp certified Tea Mixology company on a mission to spread happiness & reimagine tea! Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike's passion for over 10 years. From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it's why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it's what we care about other than great tea that makes us magical. You can read heaps more information about us and our mission here: About this Role As a Store Manager, you're the key to engaging with customers, listening to their needs, and guiding them to the right products. With your passionate and focused leadership, you'll inspire and develop your team to create memorable and inclusive customer experiences, driving the store's overall success. You'll handle budgeting, plan marketing strategies, and build the store's customer base. You'll also coordinate the daily activities of your team, build relationships with internal and external stakeholders, and inspire a high performing team in a dynamic and friendly environment. We're looking for a dedicated professional who brings passion and excellence to everything they do. This is a full time role (40 hr per week), which includes weekends and some evenings, operating an on site working pattern. What are the responsibilities? Customer Experience: Ensure every visitor has an exceptional Bird & Blend Tea experience and foster a customer focused culture with memorable interactions. Customer Focus: Become an expert on Bird & Blend products and values and handle escalated customer queries promptly. Sales: Drive your team to meet sales targets and KPIs and implement sales strategies with the Assistant Manager to boost not only sales but the customer experience. Motivate and Inspire: Lead, motivate and support your team to achieve individual and collective goals. Coaching: Provide feedback and coaching to enhance individual and store performance. Recruiting and Training: Recruit, induct, train, and develop a high performing team that fosters a positive store environment. Daily Operations: Oversee daily store operations, including opening and closing procedures. Staff Rotas: Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards: Maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B Corp!) Stock Management: Manage stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes: Arrange, plan and execute stock takes. Events: Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling: Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections: Foster relationships within the local community to increase footfall and successful store events and activities. About you People Management Experience: At least 2 years previous experience in a management role or similar within a customer service environment. Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills: Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership: Exceptional at leading, motivating and supporting a team, fostering an inclusive and positive work environment. Communication and Problem Solving: Excellent communication, problem solving, and visual merchandising skills. Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills: Excellent customer service skills with the ability to build rapport and connect with customers confidently. Employment Relations: Experience in managing employee relations cases effectively. Professionalism: Foster a professional, fair, and kind relationship with customers and your team. Empathy: Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset: A curious and open minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability: Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Approaching people: Confident and comfortable to approach people with a sample inside and outside of the store. Are there any perks? Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty: Enjoy 25 days holiday (plus bank holidays) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Your birthday off! Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all. Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks: Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well being and address any personal or work related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog friendly office: Bring your furry friend to work and enjoy a pet friendly environment that promotes work life balance and companionship. We also have enhanced family friendly policies, offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
Feb 22, 2026
Full time
Store Manager Reporting To: Retail Area Manager Location: Guildford Contract Type: Permanent Hours per week: 40 Who are Bird & Blend Tea Co.? Bird & Blend Tea Co. is an eco-conscious, people-focused, award winning & B Corp certified Tea Mixology company on a mission to spread happiness & reimagine tea! Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike's passion for over 10 years. From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it's why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it's what we care about other than great tea that makes us magical. You can read heaps more information about us and our mission here: About this Role As a Store Manager, you're the key to engaging with customers, listening to their needs, and guiding them to the right products. With your passionate and focused leadership, you'll inspire and develop your team to create memorable and inclusive customer experiences, driving the store's overall success. You'll handle budgeting, plan marketing strategies, and build the store's customer base. You'll also coordinate the daily activities of your team, build relationships with internal and external stakeholders, and inspire a high performing team in a dynamic and friendly environment. We're looking for a dedicated professional who brings passion and excellence to everything they do. This is a full time role (40 hr per week), which includes weekends and some evenings, operating an on site working pattern. What are the responsibilities? Customer Experience: Ensure every visitor has an exceptional Bird & Blend Tea experience and foster a customer focused culture with memorable interactions. Customer Focus: Become an expert on Bird & Blend products and values and handle escalated customer queries promptly. Sales: Drive your team to meet sales targets and KPIs and implement sales strategies with the Assistant Manager to boost not only sales but the customer experience. Motivate and Inspire: Lead, motivate and support your team to achieve individual and collective goals. Coaching: Provide feedback and coaching to enhance individual and store performance. Recruiting and Training: Recruit, induct, train, and develop a high performing team that fosters a positive store environment. Daily Operations: Oversee daily store operations, including opening and closing procedures. Staff Rotas: Organise and oversee team schedules to ensure there is enough cover on the shop floor at all times. Merchandising Standards: Maintain high visual merchandising standards, ensuring the store always looks exciting, inviting, and accessible. Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy and lead your team to do the same. (We're a B Corp!) Stock Management: Manage stock efficiently to optimise stock levels, minimise discrepancies, and ensure products are readily available. Stock Takes: Arrange, plan and execute stock takes. Events: Lead and host store and local events, including evening events, to make them enjoyable and memorable for our customers. Sampling: Motivating and leading the team to get out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events. Build Connections: Foster relationships within the local community to increase footfall and successful store events and activities. About you People Management Experience: At least 2 years previous experience in a management role or similar within a customer service environment. Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring your team to do the same. Sales Skills: Proven track record of effective selling skills and the ability to drive commercial outcomes. Team Leadership: Exceptional at leading, motivating and supporting a team, fostering an inclusive and positive work environment. Communication and Problem Solving: Excellent communication, problem solving, and visual merchandising skills. Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers and the team. Customer Service Skills: Excellent customer service skills with the ability to build rapport and connect with customers confidently. Employment Relations: Experience in managing employee relations cases effectively. Professionalism: Foster a professional, fair, and kind relationship with customers and your team. Empathy: Demonstrated ability to use empathy to manage interpersonal relationships effectively. Open Mindset: A curious and open minded approach, with the ability to understand others, listen without judgement, and embrace diverse perspectives. Flexible Availability: Flexibility in availability is essential. Shifts may vary weekly, requiring adaptability to cover different days and times. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Approaching people: Confident and comfortable to approach people with a sample inside and outside of the store. Are there any perks? Of course there are, for all the hard work you will get: We are proud to be a Sunday Times Best Places To Work 2024 employer. Friendly and supportive team culture: Enjoy working alongside a team of like minded individuals who value collaboration, camaraderie, and fun in the workplace. Membership of company pension scheme (if applicable): Secure your financial future with enrollment in a company sponsored pension scheme, ensuring peace of mind and financial stability in retirement. Holiday accrual that grows with loyalty: Enjoy 25 days holiday (plus bank holidays) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service. Your birthday off! Life Insurance & Income Protection: providing financial security and peace of mind for you and your families. Health Cash Plan: after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you all. Life Happens Leave: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed. Complimentary drinks and snacks: Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office. Monthly tea allowance and generous staff discount: Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation. Employee Assistance Programme: Access confidential and professional mental health support services to prioritise your well being and address any personal or work related challenges. Bike to Work and Electric Vehicle Schemes: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax efficient savings. Paid volunteer days: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back. Dog friendly office: Bring your furry friend to work and enjoy a pet friendly environment that promotes work life balance and companionship. We also have enhanced family friendly policies, offer flexible working and are always open to discussing your individual circumstances! We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
POLARIS Role: Sales Ledger and Billing Apprentice Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Relevant apprentice rates Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for a Sales Ledger and Billing Apprentice to assist in all aspects of the Finance Department and, in the process, gain a thorough and well-rounded experience of the whole function. The candidate must be willing to complete the AAT qualification for which full study support will be offered. Key Responsibilities As a Sales Ledger and Billing Apprentice, you'll be trained to support the team with the following tasks: Helping to ensure payments are collected on time by communicating with customers Contacting local authorities to request updates on outstanding invoices (with support and guidance) Assisting with raising invoices and credit notes both via an automated system and manual postings Posting payments received onto the finance system Updating records to show when payments are due or expected Supporting the team in reducing overdue debt Learning how to maintain accurate sales ledger records Helping to resolve customer queries by phone and email Supporting the creation of manual invoices for additional services Keeping organised notes and records to support audit requirements Working to deadlines and adapting to the needs of the finance team About You The ideal candidate must have the following skills and experience: GCSE qualifications are essential Basic knowledge of the full Microsoft Suite, including Excel Experience of working within a finance function of a large organisation would be advantageous If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,
Feb 22, 2026
Full time
POLARIS Role: Sales Ledger and Billing Apprentice Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Relevant apprentice rates Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for a Sales Ledger and Billing Apprentice to assist in all aspects of the Finance Department and, in the process, gain a thorough and well-rounded experience of the whole function. The candidate must be willing to complete the AAT qualification for which full study support will be offered. Key Responsibilities As a Sales Ledger and Billing Apprentice, you'll be trained to support the team with the following tasks: Helping to ensure payments are collected on time by communicating with customers Contacting local authorities to request updates on outstanding invoices (with support and guidance) Assisting with raising invoices and credit notes both via an automated system and manual postings Posting payments received onto the finance system Updating records to show when payments are due or expected Supporting the team in reducing overdue debt Learning how to maintain accurate sales ledger records Helping to resolve customer queries by phone and email Supporting the creation of manual invoices for additional services Keeping organised notes and records to support audit requirements Working to deadlines and adapting to the needs of the finance team About You The ideal candidate must have the following skills and experience: GCSE qualifications are essential Basic knowledge of the full Microsoft Suite, including Excel Experience of working within a finance function of a large organisation would be advantageous If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,
HEAD OF NEW BUSINESS - AUTOMOTIVE FLEET 80-85k Salary, Bonuses of 30-50k at OTE and overperformance thresholds Remote / field based - flexible on home location Provision of mobility services to companies with medium, large and enterprise sized workforces Flexible home location - this is a field based role but ideally within the geographic block enclosed by the M6, M40, M1 and M62 YOUR BACKGROUND Please note that career experience in the following sectors are highly relevant to this role: Vehicle fleet management solutions Vehicle fleet contract hire/leasing Rental Accident management Asset finance / Financial services Telematics Facilities Management Logistics and Transportation CORE PURPOSE Lead a team of field based new business development managers who are focused on winning corporate and enterprise accounts. Lead the team in optimising the value and use of market, customer and prospect data including a variety of CRM and business information resources THE PERSON WE ARE LOOKING FOR A strong record of leading new business sales teams providing complex solutions to Corporate and Enterprise customers. Tech savvy with experience in the delivery of technology led business services. Able to operate and influence across different business types at C-suite level. Strong personal maturity, have demonstrable ability to both prioritise and delegate. Visible work ethic, drive, ambition, resilience, and infectious energy, naturally works at pace. Ability to operate seamlessly between immediate commercial requirements and long-term strategic priorities. SUMMARY This is a hugely exciting opportunity to join a highly successful market leading company. The working environment is supportive and creative and is one of those employers with whom successful people are able to develop their careers into progressively bigger roles. APPLICATIONS Please include your CV and also confirmation of both your current notice period and your current or most recent remuneration.
Feb 22, 2026
Full time
HEAD OF NEW BUSINESS - AUTOMOTIVE FLEET 80-85k Salary, Bonuses of 30-50k at OTE and overperformance thresholds Remote / field based - flexible on home location Provision of mobility services to companies with medium, large and enterprise sized workforces Flexible home location - this is a field based role but ideally within the geographic block enclosed by the M6, M40, M1 and M62 YOUR BACKGROUND Please note that career experience in the following sectors are highly relevant to this role: Vehicle fleet management solutions Vehicle fleet contract hire/leasing Rental Accident management Asset finance / Financial services Telematics Facilities Management Logistics and Transportation CORE PURPOSE Lead a team of field based new business development managers who are focused on winning corporate and enterprise accounts. Lead the team in optimising the value and use of market, customer and prospect data including a variety of CRM and business information resources THE PERSON WE ARE LOOKING FOR A strong record of leading new business sales teams providing complex solutions to Corporate and Enterprise customers. Tech savvy with experience in the delivery of technology led business services. Able to operate and influence across different business types at C-suite level. Strong personal maturity, have demonstrable ability to both prioritise and delegate. Visible work ethic, drive, ambition, resilience, and infectious energy, naturally works at pace. Ability to operate seamlessly between immediate commercial requirements and long-term strategic priorities. SUMMARY This is a hugely exciting opportunity to join a highly successful market leading company. The working environment is supportive and creative and is one of those employers with whom successful people are able to develop their careers into progressively bigger roles. APPLICATIONS Please include your CV and also confirmation of both your current notice period and your current or most recent remuneration.
Crown Paints are seeking to recruit Store Manager to join our fantastic team based in Northampton The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-2pm). In return, we are offering you a salary of £33,000 per annum + bonus + excellent benefits package. What you can expect from this role? This is a hands on, people focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role - from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition. There's plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions. Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management. Expect to take ownership of stock - maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference. Commercial understanding is key. There's the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It's a great opportunity to build commercial skills in a fast paced, customer first environment. With great work comes great reward At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes: 36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas) The opportunity to earn up to a 25% performance bonus each quarter Purchase a generous amount of significantly discounted paint for personal use A fantastic pension plan where the Company will match, and even double your contribution Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors Health & wellbeing perks - a range of medical, dental and optical treatments for you and your family Excellent work life balance - never work a night shift or on Sunday's again! Eating out, retail and leisure discounts Cycle to Work Scheme Training and development throughout your role A little more about us Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It's fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown - It's not just paint. It's personal!
Feb 22, 2026
Full time
Crown Paints are seeking to recruit Store Manager to join our fantastic team based in Northampton The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-2pm). In return, we are offering you a salary of £33,000 per annum + bonus + excellent benefits package. What you can expect from this role? This is a hands on, people focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role - from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition. There's plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions. Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management. Expect to take ownership of stock - maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference. Commercial understanding is key. There's the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It's a great opportunity to build commercial skills in a fast paced, customer first environment. With great work comes great reward At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes: 36 days annual leave (including bank holidays and a paid mandatory store closure period ie. Christmas) The opportunity to earn up to a 25% performance bonus each quarter Purchase a generous amount of significantly discounted paint for personal use A fantastic pension plan where the Company will match, and even double your contribution Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors Health & wellbeing perks - a range of medical, dental and optical treatments for you and your family Excellent work life balance - never work a night shift or on Sunday's again! Eating out, retail and leisure discounts Cycle to Work Scheme Training and development throughout your role A little more about us Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It's fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown - It's not just paint. It's personal!
ACCOUNTS ASSISTANT / ASSISTANT ACCOUNTANT WEST LONDON HYBRID WORKING (2 DAYS PER WEEK IN THE OFFICE) 35,000 to 40,000 BASE + STUDY SUPPORT (AAT / CIMA / ACCA) THE COMPANY: We're exclusively partnering with a highly successful, people-first business with global offices and a growing UK finance function, supporting operations across international entities. This is a permanent Accounts Assistant / Assistant Accountant opportunity within a collaborative and expanding finance team, offering strong exposure, hands-on responsibility and clear long-term development. The business is continuing to invest in its finance function and is hiring two individuals to support ongoing growth. This role would suit someone currently working as an Accounts Assistant / Assistant Accountant, either actively studying or looking to progress further into a more rounded finance role while supporting Management Accountants and Financial Accountants. THE ACCOUNTS ASSISTANT / ASSISTANT ACCOUNTANT ROLE: As an Accounts Assistant / Assistant Accountant, you'll support the wider finance team across core transactional and ledger-based accounting activities Managing the purchase ledger, including processing supplier invoices, statement reconciliations and query resolution Preparing supplier payment runs and supporting timely and accurate payments Completing new supplier set-ups and performing supplier anti-fraud and verification checks Managing the sales ledger, including producing sales invoices, cash allocation and resolving customer queries Supporting credit control activities and monitoring aged receivables Performing daily bank reconciliations and investigating reconciling differences Reconciling credit card transactions and staff expenses in line with company policies Producing weekly reports across sales ledger, purchase ledger and cash balances Supporting month-end ledger close, including assisting with month-end journals, accruals and prepayments Working closely with and supporting the Management Accountant and Financial Accountant to ensure accurate and well-controlled financial records THE PERSON: Current experience in an Accounts Assistant / Assistant Accountant role, with experience of either Accounts Payable/Purchase Ledger or Accounts Receivable/Sales Ledger or both AP/AR. Either studying towards, planning to study, or having completed AAT, with a desire to progress onto ACCA or CIMA Detail-oriented with a strong focus on accuracy and control Comfortable using Excel and keen to continue developing systems and reporting skills Confident communicator with the ability to work effectively with internal and external stakeholders Proactive, eager to learn and motivated to grow within a developing finance function Sage experience is advantageous but not essential TO APPLY: Please send your CV for the Accounts Assistant / Assistant Accountant role via the advert for immediate consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Feb 22, 2026
Full time
ACCOUNTS ASSISTANT / ASSISTANT ACCOUNTANT WEST LONDON HYBRID WORKING (2 DAYS PER WEEK IN THE OFFICE) 35,000 to 40,000 BASE + STUDY SUPPORT (AAT / CIMA / ACCA) THE COMPANY: We're exclusively partnering with a highly successful, people-first business with global offices and a growing UK finance function, supporting operations across international entities. This is a permanent Accounts Assistant / Assistant Accountant opportunity within a collaborative and expanding finance team, offering strong exposure, hands-on responsibility and clear long-term development. The business is continuing to invest in its finance function and is hiring two individuals to support ongoing growth. This role would suit someone currently working as an Accounts Assistant / Assistant Accountant, either actively studying or looking to progress further into a more rounded finance role while supporting Management Accountants and Financial Accountants. THE ACCOUNTS ASSISTANT / ASSISTANT ACCOUNTANT ROLE: As an Accounts Assistant / Assistant Accountant, you'll support the wider finance team across core transactional and ledger-based accounting activities Managing the purchase ledger, including processing supplier invoices, statement reconciliations and query resolution Preparing supplier payment runs and supporting timely and accurate payments Completing new supplier set-ups and performing supplier anti-fraud and verification checks Managing the sales ledger, including producing sales invoices, cash allocation and resolving customer queries Supporting credit control activities and monitoring aged receivables Performing daily bank reconciliations and investigating reconciling differences Reconciling credit card transactions and staff expenses in line with company policies Producing weekly reports across sales ledger, purchase ledger and cash balances Supporting month-end ledger close, including assisting with month-end journals, accruals and prepayments Working closely with and supporting the Management Accountant and Financial Accountant to ensure accurate and well-controlled financial records THE PERSON: Current experience in an Accounts Assistant / Assistant Accountant role, with experience of either Accounts Payable/Purchase Ledger or Accounts Receivable/Sales Ledger or both AP/AR. Either studying towards, planning to study, or having completed AAT, with a desire to progress onto ACCA or CIMA Detail-oriented with a strong focus on accuracy and control Comfortable using Excel and keen to continue developing systems and reporting skills Confident communicator with the ability to work effectively with internal and external stakeholders Proactive, eager to learn and motivated to grow within a developing finance function Sage experience is advantageous but not essential TO APPLY: Please send your CV for the Accounts Assistant / Assistant Accountant role via the advert for immediate consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
The role of Head of Marketing within the Leisure, Travel & Tourism industry requires strategic leadership to drive marketing initiatives and brand growth. This position calls for a professional with experience in crafting impactful campaigns and managing high-performing teams to achieve business objectives. Client Details This opportunity is within a medium-sized organisation operating in the Leisure, Travel & Tourism industry. The company is known for its robust market presence and commitment to delivering exceptional services to its customers. Description Key responsibilities of the Head of Marketing: Develop and implement comprehensive marketing strategies to support business goals. Manage the overall marketing budget, ensuring optimal allocation of resources. Oversee digital marketing campaigns, driving engagement and customer acquisition. Lead and mentor a marketing team to deliver measurable outcomes. Collaborate with cross-functional teams to align marketing efforts with organisational objectives. Analyse market trends to identify opportunities for growth and innovation. Strengthen brand positioning through targeted campaigns and partnerships. Monitor and report on the performance of all marketing activities. Profile A successful Head of Marketing should have: A strong background in marketing within the Leisure, Travel & Tourism industry. Proven expertise in developing and executing marketing strategies. Exceptional leadership and team management skills. A results-driven approach with a focus on achieving measurable outcomes. Proficiency in digital marketing tools and analytics. Strong communication and stakeholder management abilities. A degree or equivalent qualification in marketing, business, or a related field. Ability to work from the Cheshire head office on a hybrid basis. Job Offer A competitive salary range of 60000 to 80000 per annum. A permanent role with long-term growth opportunities. The chance to lead marketing initiatives in the exciting Leisure, Travel & Tourism industry. Opportunities to work collaboratively within a medium-sized organisation. A supportive work environment encouraging innovation and creativity. If you are ready to take the next step in your marketing career, this role offers an exceptional opportunity. Apply today to join a thriving organisation in this engaging industry!
Feb 22, 2026
Full time
The role of Head of Marketing within the Leisure, Travel & Tourism industry requires strategic leadership to drive marketing initiatives and brand growth. This position calls for a professional with experience in crafting impactful campaigns and managing high-performing teams to achieve business objectives. Client Details This opportunity is within a medium-sized organisation operating in the Leisure, Travel & Tourism industry. The company is known for its robust market presence and commitment to delivering exceptional services to its customers. Description Key responsibilities of the Head of Marketing: Develop and implement comprehensive marketing strategies to support business goals. Manage the overall marketing budget, ensuring optimal allocation of resources. Oversee digital marketing campaigns, driving engagement and customer acquisition. Lead and mentor a marketing team to deliver measurable outcomes. Collaborate with cross-functional teams to align marketing efforts with organisational objectives. Analyse market trends to identify opportunities for growth and innovation. Strengthen brand positioning through targeted campaigns and partnerships. Monitor and report on the performance of all marketing activities. Profile A successful Head of Marketing should have: A strong background in marketing within the Leisure, Travel & Tourism industry. Proven expertise in developing and executing marketing strategies. Exceptional leadership and team management skills. A results-driven approach with a focus on achieving measurable outcomes. Proficiency in digital marketing tools and analytics. Strong communication and stakeholder management abilities. A degree or equivalent qualification in marketing, business, or a related field. Ability to work from the Cheshire head office on a hybrid basis. Job Offer A competitive salary range of 60000 to 80000 per annum. A permanent role with long-term growth opportunities. The chance to lead marketing initiatives in the exciting Leisure, Travel & Tourism industry. Opportunities to work collaboratively within a medium-sized organisation. A supportive work environment encouraging innovation and creativity. If you are ready to take the next step in your marketing career, this role offers an exceptional opportunity. Apply today to join a thriving organisation in this engaging industry!
Solent Spectacles is a family-run, independent spectacle retailer with a strong local presence. We re known for our friendly, personal service and high-quality eyewear and we re now looking for someone to join our close-knit team in a varied, hands-on role combining customer care with creative content. With a growing digital presence, we are looking for a creative, enthusiastic professional who is also keen to learn and develop within the Optical industry. This is a multi-skilled role, combining online media content creation with hands-on experience as an Optical Assistant, and the scope to develop specialist Optical Workshop skills in our unique onsite laboratory. Due to the nature of our business, this is an exciting opportunity for the right candidate to make this role their own and really have an impact on our success. We are far more interested in your attitude, creativity, and people skills than a long list of qualifications and experience. We d like to see what you can bring to our business to assist in its continuing growth. As such we would welcome applicants from all levels. If you are a school leaver between 16-19 years of age, we can offer you an exciting apprenticeship as a Media Content Creator to provide you with hands-on experience alongside continuing your studies. Alternatively, for experienced candidates we can offer you a fulfilling role as an Optical Assistant and will invest in developing your Dispensing and practical workshop experience. Optical / Retail duties may include: Welcoming customers and providing excellent front-of-house service Assisting with frame selection and general enquiries Supporting the smooth running of the practice Learning optical products and processes (full training provided) Media & content duties may include: Creating photo and video content for social media and digital platforms Filming and editing short-form videos, reels, and stories Capturing in-store moments, new frame arrivals, and team features Supporting promotions, campaigns, and local events Helping maintain a consistent brand look and feel About you Friendly, confident, and comfortable dealing with customers Creative, with an interest or experience in social media or content creation Confident using a smartphone or camera to create visual content Basic editing skills (e.g. CapCut, Adobe, Final Cut, or similar) are an advantage Reliable, organised, and happy working in a small team Optical experience is helpful but not essential training will be provided Why join Solent Spectacles? Work for a welcoming, family-run local business Enjoy a varied role no two days are the same Opportunity to develop skills in both optics and media Supportive team environment with room to grow Staff benefits, including eyewear discounts Please apply with your CV and, if available, examples of your content (portfolio or social media links).
Feb 22, 2026
Full time
Solent Spectacles is a family-run, independent spectacle retailer with a strong local presence. We re known for our friendly, personal service and high-quality eyewear and we re now looking for someone to join our close-knit team in a varied, hands-on role combining customer care with creative content. With a growing digital presence, we are looking for a creative, enthusiastic professional who is also keen to learn and develop within the Optical industry. This is a multi-skilled role, combining online media content creation with hands-on experience as an Optical Assistant, and the scope to develop specialist Optical Workshop skills in our unique onsite laboratory. Due to the nature of our business, this is an exciting opportunity for the right candidate to make this role their own and really have an impact on our success. We are far more interested in your attitude, creativity, and people skills than a long list of qualifications and experience. We d like to see what you can bring to our business to assist in its continuing growth. As such we would welcome applicants from all levels. If you are a school leaver between 16-19 years of age, we can offer you an exciting apprenticeship as a Media Content Creator to provide you with hands-on experience alongside continuing your studies. Alternatively, for experienced candidates we can offer you a fulfilling role as an Optical Assistant and will invest in developing your Dispensing and practical workshop experience. Optical / Retail duties may include: Welcoming customers and providing excellent front-of-house service Assisting with frame selection and general enquiries Supporting the smooth running of the practice Learning optical products and processes (full training provided) Media & content duties may include: Creating photo and video content for social media and digital platforms Filming and editing short-form videos, reels, and stories Capturing in-store moments, new frame arrivals, and team features Supporting promotions, campaigns, and local events Helping maintain a consistent brand look and feel About you Friendly, confident, and comfortable dealing with customers Creative, with an interest or experience in social media or content creation Confident using a smartphone or camera to create visual content Basic editing skills (e.g. CapCut, Adobe, Final Cut, or similar) are an advantage Reliable, organised, and happy working in a small team Optical experience is helpful but not essential training will be provided Why join Solent Spectacles? Work for a welcoming, family-run local business Enjoy a varied role no two days are the same Opportunity to develop skills in both optics and media Supportive team environment with room to grow Staff benefits, including eyewear discounts Please apply with your CV and, if available, examples of your content (portfolio or social media links).
Our client is looking for a strong retail to head up their Skincare and Fragrance department in Oxford. As the Supervisor Skincare / Fragrance, youll oversee and inspire a team of Beauty Advisors, guiding them to deliver exceptional customer service and product expertise. With your in-depth skincare and fragrance knowledge and leadership skills, you'll drive sales, create unforgettable customer experiences, and uphold the high standards of operational excellence. Youll be at the forefront of making skincare a transformative experience for both your team and customers, ensuring our department thrives and evolves. Key Responsibilities: Team Leadership & Development Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction. Provide continuous training and development opportunities to enhance selling skills, customer service, and product knowledge. Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team members growth. Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service. Support senior store management in managing employee relations (ER) issues, including lateness, attendance concerns, and performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes. Sales Leadership, Customer Engagement & Service Excellence Drive sales performance by setting and achieving individual and team sales targets while delivering an outstanding customer experience. Deliver expert skincare and fragrance consultations and personalised product recommendations, to ensure each customer feels valued and empowered. Proactively engage with customers to build long-lasting relationships, identifying opportunities for upselling and cross-selling to meet both sales and customer satisfaction goals. Resolve customer inquiries, concerns, and complaints promptly, ensuring high levels of customer satisfaction and brand loyalty. Stay up to date with the latest skincare and fragrance trends, techniques, and product innovations to provide informed recommendations to customers and team members. Operational Excellence & Strategic Execution Oversee the daily operations of the skincare and fragrance departments, including inventory management, visual merchandising, and stock replenishment to maintain an organised, clean, and visually appealing display. Collaborate with store management to implement promotional campaigns, marketing activities, and seasonal events that drive traffic and sales. Ensure operational efficiency by monitoring key performance indicators (KPIs), tracking sales trends, and implementing strategies to optimise customer satisfaction and store performance, contributing to the stores broader business goals. Maintain the operational standards, including loss prevention, health and safety protocols, and adherence to company policies. New Store Opening Procedures Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom. Skills: Proven experience in a leadership or management role within the beauty or retail industry, with a focus on skincare and fragrance. In-depth knowledge of skincare and fragrance products, ingredients, brands, and trends, with a passion for educating others about beauty. Exceptional customer service and communication skills, with a strong ability to build relationships, provide tailored beauty experiences, and lead and inspire a diverse team. Strong sales acumen, with a demonstrated ability to drive performance and meet sales targets. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes. Comfortable using technology in-store to enhance customer service and operational efficiency, including tools for inventory management, sales tracking, and customer engagement. Flexibility to work evenings, weekends, and holiday seasons as required. With this client, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead. Work that brings fulfilment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Package: Up to 36,000 + Commission and Strong Package & Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Feb 22, 2026
Full time
Our client is looking for a strong retail to head up their Skincare and Fragrance department in Oxford. As the Supervisor Skincare / Fragrance, youll oversee and inspire a team of Beauty Advisors, guiding them to deliver exceptional customer service and product expertise. With your in-depth skincare and fragrance knowledge and leadership skills, you'll drive sales, create unforgettable customer experiences, and uphold the high standards of operational excellence. Youll be at the forefront of making skincare a transformative experience for both your team and customers, ensuring our department thrives and evolves. Key Responsibilities: Team Leadership & Development Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction. Provide continuous training and development opportunities to enhance selling skills, customer service, and product knowledge. Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team members growth. Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service. Support senior store management in managing employee relations (ER) issues, including lateness, attendance concerns, and performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes. Sales Leadership, Customer Engagement & Service Excellence Drive sales performance by setting and achieving individual and team sales targets while delivering an outstanding customer experience. Deliver expert skincare and fragrance consultations and personalised product recommendations, to ensure each customer feels valued and empowered. Proactively engage with customers to build long-lasting relationships, identifying opportunities for upselling and cross-selling to meet both sales and customer satisfaction goals. Resolve customer inquiries, concerns, and complaints promptly, ensuring high levels of customer satisfaction and brand loyalty. Stay up to date with the latest skincare and fragrance trends, techniques, and product innovations to provide informed recommendations to customers and team members. Operational Excellence & Strategic Execution Oversee the daily operations of the skincare and fragrance departments, including inventory management, visual merchandising, and stock replenishment to maintain an organised, clean, and visually appealing display. Collaborate with store management to implement promotional campaigns, marketing activities, and seasonal events that drive traffic and sales. Ensure operational efficiency by monitoring key performance indicators (KPIs), tracking sales trends, and implementing strategies to optimise customer satisfaction and store performance, contributing to the stores broader business goals. Maintain the operational standards, including loss prevention, health and safety protocols, and adherence to company policies. New Store Opening Procedures Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom. Skills: Proven experience in a leadership or management role within the beauty or retail industry, with a focus on skincare and fragrance. In-depth knowledge of skincare and fragrance products, ingredients, brands, and trends, with a passion for educating others about beauty. Exceptional customer service and communication skills, with a strong ability to build relationships, provide tailored beauty experiences, and lead and inspire a diverse team. Strong sales acumen, with a demonstrated ability to drive performance and meet sales targets. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes. Comfortable using technology in-store to enhance customer service and operational efficiency, including tools for inventory management, sales tracking, and customer engagement. Flexibility to work evenings, weekends, and holiday seasons as required. With this client, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead. Work that brings fulfilment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Package: Up to 36,000 + Commission and Strong Package & Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Fawkes & Reece are expanding - and we're looking for driven, ambitious Recruitment Consultants to join our London office. As one of the UK's leading recruitment specialists in the construction, civil engineering, and built environment sectors, we've built our reputation on excellence, relationships, and results. Through increased demand across the market with leading customers we are now looking for passionate people to grow with us. Why Fawkes & Reece? Our consultants are trusted partners to some of the most respected names in the construction and civils sectors, and we take pride in delivering a service that's second to none. We offer a comprehensive benefits package including: Quarterly bonuses incentives All expenses trip for high achievers Exclusive discounts with high end brands Early Friday finish Discounted gym membership Cycle to work and tech schemes Employee wellbeing app 24/7 online doctor support 4x salary life insurance What's in it for you: Uncapped commission structure - your hard work directly rewards you. Comprehensive training & development - from entry-level to director, we'll invest in your career every step of the way. Inclusive and diverse team culture - collaborative, social, and performance-driven. Clear progression - be part of a group business in a growing office offers real progression and leadership opportunities. What we're looking for: We're looking for confident, ambitious individuals with a flair for recruitment and a hunger to succeed. Whether you're an experienced recruiter within the built environment or looking to start your career in a fast-paced, rewarding industry, we'll give you the tools and support to excel. Proven resilience and motivation to achieve targets Strong people and relationship-building skills A team player with a positive attitude What background are we looking for We're seeking individuals from all sectors of recruitment, house lettings and sales who have the right attitude, willingness to learn and drive to build a career. This is your chance to be part of something exciting - to help shape the success of our London office and build a career with one of the industry's most respected recruitment brands.
Feb 21, 2026
Full time
Fawkes & Reece are expanding - and we're looking for driven, ambitious Recruitment Consultants to join our London office. As one of the UK's leading recruitment specialists in the construction, civil engineering, and built environment sectors, we've built our reputation on excellence, relationships, and results. Through increased demand across the market with leading customers we are now looking for passionate people to grow with us. Why Fawkes & Reece? Our consultants are trusted partners to some of the most respected names in the construction and civils sectors, and we take pride in delivering a service that's second to none. We offer a comprehensive benefits package including: Quarterly bonuses incentives All expenses trip for high achievers Exclusive discounts with high end brands Early Friday finish Discounted gym membership Cycle to work and tech schemes Employee wellbeing app 24/7 online doctor support 4x salary life insurance What's in it for you: Uncapped commission structure - your hard work directly rewards you. Comprehensive training & development - from entry-level to director, we'll invest in your career every step of the way. Inclusive and diverse team culture - collaborative, social, and performance-driven. Clear progression - be part of a group business in a growing office offers real progression and leadership opportunities. What we're looking for: We're looking for confident, ambitious individuals with a flair for recruitment and a hunger to succeed. Whether you're an experienced recruiter within the built environment or looking to start your career in a fast-paced, rewarding industry, we'll give you the tools and support to excel. Proven resilience and motivation to achieve targets Strong people and relationship-building skills A team player with a positive attitude What background are we looking for We're seeking individuals from all sectors of recruitment, house lettings and sales who have the right attitude, willingness to learn and drive to build a career. This is your chance to be part of something exciting - to help shape the success of our London office and build a career with one of the industry's most respected recruitment brands.
Fantastic opportunity to join a leading fashion brand to run their Manchester city centre store. As a Store Manager youll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience every day. Whats in (your) store for you: Lead from the heart - You train, coach, and inspire your team, setting them up for success and developing them to be stars of the future Be a role model - Youll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success Have your mind on the customer - Youll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same Hands on operations - Youll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability An eye for visuals - our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and youll ensure your team are too Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. Youll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count Your feet on the ground - Your store is your specialty and to keep it up to date and safe you will keep it compliant. Youll own product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe About You: A wealth of experience - With your previous store manager experience in a fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs You can demonstrate a strong understanding of how to lead and deliver a company strategy, with the ability to implement objectives in your store that drive strong performance and results Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams Embrace change - Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives About The Client: They are a specialist retailer of fashion apparel and accessories, as well asfragrances and body care. Their associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where they cherish our diversity. Package: Up 36,000 base + Package + Bonus + Benefits 25% off a huge selection of products across the group Amazing deals and exclusive offers from over 3,500 retailers Incentives and competitions with amazing prizes that run all year round Access to free financial, health and wellbeing services including 24/7 digital GP Learning and development opportunities and support with upskilling core skills through on-the-job training Core benefits such as pension contributions and life assurance By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Feb 21, 2026
Full time
Fantastic opportunity to join a leading fashion brand to run their Manchester city centre store. As a Store Manager youll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience every day. Whats in (your) store for you: Lead from the heart - You train, coach, and inspire your team, setting them up for success and developing them to be stars of the future Be a role model - Youll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success Have your mind on the customer - Youll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same Hands on operations - Youll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability An eye for visuals - our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and youll ensure your team are too Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. Youll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count Your feet on the ground - Your store is your specialty and to keep it up to date and safe you will keep it compliant. Youll own product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe About You: A wealth of experience - With your previous store manager experience in a fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs You can demonstrate a strong understanding of how to lead and deliver a company strategy, with the ability to implement objectives in your store that drive strong performance and results Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams Embrace change - Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives About The Client: They are a specialist retailer of fashion apparel and accessories, as well asfragrances and body care. Their associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where they cherish our diversity. Package: Up 36,000 base + Package + Bonus + Benefits 25% off a huge selection of products across the group Amazing deals and exclusive offers from over 3,500 retailers Incentives and competitions with amazing prizes that run all year round Access to free financial, health and wellbeing services including 24/7 digital GP Learning and development opportunities and support with upskilling core skills through on-the-job training Core benefits such as pension contributions and life assurance By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Overview Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. As the Head of Contract Logistics, you will lead the company's expansion beyond last-mile delivery into the broader contract logistics and fulfillment space. Your mission is to build and scale a competitive, market-fit logistics offering - encompassing warehousing, fulfillment, and value-added logistics - that complements our existing last-mile network and strengthens our position as an end-to-end logistics partner. This role is highly commercial and product-focused, requiring a strategic thinker who understands both market demand and operational realities. You'll be responsible for shaping the product strategy, building scalable solutions, driving customer acquisition, and ensuring commercial success. Responsibilities Strategy & Market Development Define the contract logistics growth strategy, focusing on markets and customer segments where our last-mile strengths create a competitive edge. Identify and prioritize new product opportunities (e.g., B2B warehousing, e-commerce fulfillment, value-added services) that align with customer needs and regional trends. Develop and articulate a clear value proposition that differentiates our end-to-end logistics capability in the market. Build strategic partnerships (e.g., with technology vendors, warehouse operators, or automation providers) to accelerate capability building. Product & Solution Design Act as the product owner for the contract logistics portfolio - designing, piloting, and scaling solutions that achieve product-market fit. Translate customer requirements into modular and standardized product offerings that are commercially viable and operationally scalable. Work closely with operations, technology, and finance teams to ensure solutions balance service quality, cost efficiency, and profitability. Oversee the continuous improvement and innovation of processes, automation, and technology integration. Commercial Leadership Own the P&L for the contract logistics business, ensuring strong revenue growth and healthy margins. Lead commercial go-to-market efforts: pricing, proposals, solution design, and customer acquisition. Partner with the sales team to develop compelling proposals and bids for enterprise clients. Build long-term customer relationships and ensure strong retention through high service quality and responsiveness. Qualifications Experience/Skills Required: 8-10 years in logistics, with experience in end-to-end contract logistics. Proven ability to pilot, test, and scale commercially viable and operationally sound solutions. Understanding of Southeast Asian markets - including local infrastructure, regulations, and customer expectations. Strong business acumen and understanding of contract logistics economics. Strategic market assessment - identifying gaps, white spaces, and scalable opportunities. Solution selling - ability to translate complex logistics needs into structured proposals. Negotiation and influencing skills with enterprise clients. Financial literacy - ability to interpret and manage P&L, ROI, and pricing models. Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
Feb 21, 2026
Full time
Overview Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. As the Head of Contract Logistics, you will lead the company's expansion beyond last-mile delivery into the broader contract logistics and fulfillment space. Your mission is to build and scale a competitive, market-fit logistics offering - encompassing warehousing, fulfillment, and value-added logistics - that complements our existing last-mile network and strengthens our position as an end-to-end logistics partner. This role is highly commercial and product-focused, requiring a strategic thinker who understands both market demand and operational realities. You'll be responsible for shaping the product strategy, building scalable solutions, driving customer acquisition, and ensuring commercial success. Responsibilities Strategy & Market Development Define the contract logistics growth strategy, focusing on markets and customer segments where our last-mile strengths create a competitive edge. Identify and prioritize new product opportunities (e.g., B2B warehousing, e-commerce fulfillment, value-added services) that align with customer needs and regional trends. Develop and articulate a clear value proposition that differentiates our end-to-end logistics capability in the market. Build strategic partnerships (e.g., with technology vendors, warehouse operators, or automation providers) to accelerate capability building. Product & Solution Design Act as the product owner for the contract logistics portfolio - designing, piloting, and scaling solutions that achieve product-market fit. Translate customer requirements into modular and standardized product offerings that are commercially viable and operationally scalable. Work closely with operations, technology, and finance teams to ensure solutions balance service quality, cost efficiency, and profitability. Oversee the continuous improvement and innovation of processes, automation, and technology integration. Commercial Leadership Own the P&L for the contract logistics business, ensuring strong revenue growth and healthy margins. Lead commercial go-to-market efforts: pricing, proposals, solution design, and customer acquisition. Partner with the sales team to develop compelling proposals and bids for enterprise clients. Build long-term customer relationships and ensure strong retention through high service quality and responsiveness. Qualifications Experience/Skills Required: 8-10 years in logistics, with experience in end-to-end contract logistics. Proven ability to pilot, test, and scale commercially viable and operationally sound solutions. Understanding of Southeast Asian markets - including local infrastructure, regulations, and customer expectations. Strong business acumen and understanding of contract logistics economics. Strategic market assessment - identifying gaps, white spaces, and scalable opportunities. Solution selling - ability to translate complex logistics needs into structured proposals. Negotiation and influencing skills with enterprise clients. Financial literacy - ability to interpret and manage P&L, ROI, and pricing models. Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
Lucy & Yak, Ltd.
Newcastle Upon Tyne, Tyne And Wear
We are looking for an amazing Store Manager to lead our lovely Newcastle team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team & building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Management Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Play a role in the recruitment, training, and development of a high performing team. Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day to day retail operations, including staffing, sales, visual merchandising, and administration. Monitor day to day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Ensure effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible. Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Interpret key performance indicators to drive informed choices. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day to day retail operations, including staffing, sales, visual merchandising, and administration. Responsible for the day to day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your demeanour and attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. You are exceptional at motivating, developing and coaching a team to success Excellent communication skills. Proven ability to drive sales and achieve targets Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - able to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Newcastle 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Feb 21, 2026
Full time
We are looking for an amazing Store Manager to lead our lovely Newcastle team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team & building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Management Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Play a role in the recruitment, training, and development of a high performing team. Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day to day retail operations, including staffing, sales, visual merchandising, and administration. Monitor day to day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Ensure effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible. Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Interpret key performance indicators to drive informed choices. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day to day retail operations, including staffing, sales, visual merchandising, and administration. Responsible for the day to day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your demeanour and attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. You are exceptional at motivating, developing and coaching a team to success Excellent communication skills. Proven ability to drive sales and achieve targets Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - able to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Newcastle 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
Feb 21, 2026
Full time
Aftersales Advisor Canterbury As the first point of contact for all aftersales customers, a helpful and welcoming manner ensures a good first impression. Whilst the day gets busier, you will need to be able to keep calm under pressure, listen carefully to instruction, and follow procedures thoroughly. Working collaboratively in a small but efficient team, you will be handling a multitude of tasks click apply for full job details
