Administrator - Contract and Systems Bromsgrove (B60) 27,000- 30,000 Monday-Friday, 9am-5pm (35-hour week) NO WEEKENDS 25 days holiday + bank holidays - Optional private healthcare - Enhanced pension contribution Netbox Recruitment are currently supporting an independently owned, growing organisation in Bromsgrove (B60) who are looking to appoint a Contract & Systems Administrator to join their close-knit sales and customer service team. This is a newly created role following investment in new systems, products, and a recent acquisition - offering genuine variety and the opportunity to grow with the business. You'll be joining a small, experienced team of six - with over 30 years' service across the office - within a friendly, professional and hard-working environment where staff are truly valued. The role would suit a tech-savvy, systems-oriented administrator who enjoys working across multiple areas of a business and communicating confidently with both internal and external stakeholders. Strong organisational skills and attention to detail are key. The role Uploading, creating and cancelling contracts Updating systems and data entry Liaison and contract management - attending client meetings to review service delivery Assisting the office manager, commercial administrator and IT and systems manager with varied administrative and support tasks This is a great opportunity to join a change based culture where you can make the role your own and where you skills will be developed and utilised across the group so a proactive person will fit in really well here. Interviews on 27th February - Contact Sarah on (phone number removed) Option 2
Feb 28, 2026
Full time
Administrator - Contract and Systems Bromsgrove (B60) 27,000- 30,000 Monday-Friday, 9am-5pm (35-hour week) NO WEEKENDS 25 days holiday + bank holidays - Optional private healthcare - Enhanced pension contribution Netbox Recruitment are currently supporting an independently owned, growing organisation in Bromsgrove (B60) who are looking to appoint a Contract & Systems Administrator to join their close-knit sales and customer service team. This is a newly created role following investment in new systems, products, and a recent acquisition - offering genuine variety and the opportunity to grow with the business. You'll be joining a small, experienced team of six - with over 30 years' service across the office - within a friendly, professional and hard-working environment where staff are truly valued. The role would suit a tech-savvy, systems-oriented administrator who enjoys working across multiple areas of a business and communicating confidently with both internal and external stakeholders. Strong organisational skills and attention to detail are key. The role Uploading, creating and cancelling contracts Updating systems and data entry Liaison and contract management - attending client meetings to review service delivery Assisting the office manager, commercial administrator and IT and systems manager with varied administrative and support tasks This is a great opportunity to join a change based culture where you can make the role your own and where you skills will be developed and utilised across the group so a proactive person will fit in really well here. Interviews on 27th February - Contact Sarah on (phone number removed) Option 2
A well-known UK retailer seeks an Assistant Store Manager to support the Store Manager and lead a high performing team. This role includes driving sales performance and delivering excellent customer experiences. Candidates should have previous retail management experience and a track record of high engagement and service standards. Key benefits include a colleague discount, annual leave, and a variety of employee assistance programs.
Feb 28, 2026
Full time
A well-known UK retailer seeks an Assistant Store Manager to support the Store Manager and lead a high performing team. This role includes driving sales performance and delivering excellent customer experiences. Candidates should have previous retail management experience and a track record of high engagement and service standards. Key benefits include a colleague discount, annual leave, and a variety of employee assistance programs.
Citygate Automotive Ltd
High Wycombe, Buckinghamshire
A well-known automotive service provider is seeking a customer-focused Bodyshop Advisor to join their busy team. This role is essential in ensuring exceptional service throughout the vehicle repair journey. You will be responsible for communicating with customers, managing job cards, and identifying new business opportunities. Successful candidates will have a background in Bodyshop or Aftersales roles, with great interpersonal skills and a proactive attitude. Various employee benefits and internal progression opportunities are offered.
Feb 28, 2026
Full time
A well-known automotive service provider is seeking a customer-focused Bodyshop Advisor to join their busy team. This role is essential in ensuring exceptional service throughout the vehicle repair journey. You will be responsible for communicating with customers, managing job cards, and identifying new business opportunities. Successful candidates will have a background in Bodyshop or Aftersales roles, with great interpersonal skills and a proactive attitude. Various employee benefits and internal progression opportunities are offered.
Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok) About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. ASSISTANT STORE MANAGER, TOMMY HILFIGER - STRATFORD About THE ROLE - Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities include: Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About YOU You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in store solutions. About WHAT WE OFFER At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Feb 28, 2026
Full time
Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok) About PVH With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360 marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment. ASSISTANT STORE MANAGER, TOMMY HILFIGER - STRATFORD About THE ROLE - Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands. Responsibilities include: Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaborating with others. Maintain corporate visual merchandising directives and standards for sales floor and back room. Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams. Partner with store management team to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business. Ensure they are weekly visual presentation action plans. Analyze store level reports and create action plans to improve results. Assist with the manpower planning, identification, recruitment, interviewing and hiring processes; Recruit store personnel with a broad range of perspectives, experiences and backgrounds. Work with the Store Manager to build bench strength for key positions, including possible successors. Participate in weekly management meetings alongside other staff meetings. Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance. Providing a great customer journey and achieving exemplary mystery shop results. About YOU You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand. You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements. You'll be an effective communicator with the ability to cultivate belonging You collaborate to win and recognize and celebrate the contributions and achievements of others. You are courageous in giving feedback that promotes positive behavioral change. You adapt fast and work with pace. You are energetic and inspire trust showing a clear presence on the shop floor. You'll approach all issues with a 'can do' approach and make informed decisions to find in store solutions. About WHAT WE OFFER At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+. One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Overview The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. (Note: This description has been reformatted from the original to meet the required formatting standards while preserving content.) About the Role In this opportunity as a Customer Success Manager (Tax & Trade), you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives. Your Responsibilities Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks, develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check-ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends, identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics, including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross-sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer, gathering insights and feedback to inform product development, roadmap prioritization, and go-to-market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross-functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans. Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long-term customer advocacy. About You You're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client-facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions, with a willingness to learn and work with innovative, AI-enabled products. Proven ability to build trusted, long-term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder-management skills. Positive, customer-centric attitude with strong problem-solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross-functional teams, contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail-oriented domain, balancing customer needs with compliance and product best practices. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Feb 28, 2026
Full time
Overview The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. (Note: This description has been reformatted from the original to meet the required formatting standards while preserving content.) About the Role In this opportunity as a Customer Success Manager (Tax & Trade), you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives. Your Responsibilities Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks, develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check-ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends, identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics, including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross-sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer, gathering insights and feedback to inform product development, roadmap prioritization, and go-to-market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross-functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans. Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long-term customer advocacy. About You You're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client-facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions, with a willingness to learn and work with innovative, AI-enabled products. Proven ability to build trusted, long-term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder-management skills. Positive, customer-centric attitude with strong problem-solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross-functional teams, contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail-oriented domain, balancing customer needs with compliance and product best practices. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
SVP B Attitudelife
Newcastle Upon Tyne, Tyne And Wear
Vacancy Type Full Time / Permanent Location 43 Halewood Ave, Newcastle, Tyne and Wear. NE3 3RX Salary £26,598.00 Application Deadline Tuesday, March 3, 2026 Job Advert Are you an experienced retail leader with a passion for community, sustainability and making a real difference? We're looking for a proactive and dedicated Shop Manager to lead our Kenton charity shop and help maximise its impact, both financially and within the local community. About the Role As our Shop Manager, you'll be responsible for the efficient and inspiring running of our charity shop, ensuring outstanding customer service, strong volunteer engagement, and a vibrant, profitable retail environment. You will: Lead the day to day management of the shop, ensuring it operates safely, legally and in line with SVP values. Maximise sales through great customer service, strong merchandising and effective stock generation. Recruit, train, motivate and support a team of volunteers and Assistant Shop Managers. Drive Gift Aid sign ups and make use of all available income streams, including recycling and online selling. Maintain excellent shop standards - cleanliness, presentation, and a high quality, well rotated stock offering. Use sales data and local insight to tailor pricing, stock, marketing and displays to the Kenton community. Manage rotas, cash handling and banking procedures. Promote the shop online through social media in line with SVP guidance. Ensure excellent customer service, handling feedback and complaints professionally. Work collaboratively with SVP members, other shops and national teams About You We're looking for someone who brings both retail expertise and heart. Essential Experience & Skills Previous retail management experience. Experience managing staff and/or volunteers. A proven ability to meet and exceed targets. Strong organisational skills and a good level of IT competence. Excellent communication and customer service skills. Ability to build, lead and motivate a diverse team. Proactive approach to income generation and continuous improvement. Commitment to the ethos and values of the St Vincent de Paul Society. Desirable Charity retail experience. Knowledge of the reuse sector. Visual merchandising skills. Experience selling online (eg.eBay). Understanding of social media platforms such as Facebook, Instagram or TikTok. Why Join Us? You'll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects. Key Dates & Additional Info Closing Date:3rd March 2026 Interviews:10th March 2026 We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none -diversity and inclusion are at the heart of who we are. If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on (option 5). Please note: If you haven't heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest. About the SVP The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background. Join us in making a real difference -your skills could help transform lives.
Feb 28, 2026
Full time
Vacancy Type Full Time / Permanent Location 43 Halewood Ave, Newcastle, Tyne and Wear. NE3 3RX Salary £26,598.00 Application Deadline Tuesday, March 3, 2026 Job Advert Are you an experienced retail leader with a passion for community, sustainability and making a real difference? We're looking for a proactive and dedicated Shop Manager to lead our Kenton charity shop and help maximise its impact, both financially and within the local community. About the Role As our Shop Manager, you'll be responsible for the efficient and inspiring running of our charity shop, ensuring outstanding customer service, strong volunteer engagement, and a vibrant, profitable retail environment. You will: Lead the day to day management of the shop, ensuring it operates safely, legally and in line with SVP values. Maximise sales through great customer service, strong merchandising and effective stock generation. Recruit, train, motivate and support a team of volunteers and Assistant Shop Managers. Drive Gift Aid sign ups and make use of all available income streams, including recycling and online selling. Maintain excellent shop standards - cleanliness, presentation, and a high quality, well rotated stock offering. Use sales data and local insight to tailor pricing, stock, marketing and displays to the Kenton community. Manage rotas, cash handling and banking procedures. Promote the shop online through social media in line with SVP guidance. Ensure excellent customer service, handling feedback and complaints professionally. Work collaboratively with SVP members, other shops and national teams About You We're looking for someone who brings both retail expertise and heart. Essential Experience & Skills Previous retail management experience. Experience managing staff and/or volunteers. A proven ability to meet and exceed targets. Strong organisational skills and a good level of IT competence. Excellent communication and customer service skills. Ability to build, lead and motivate a diverse team. Proactive approach to income generation and continuous improvement. Commitment to the ethos and values of the St Vincent de Paul Society. Desirable Charity retail experience. Knowledge of the reuse sector. Visual merchandising skills. Experience selling online (eg.eBay). Understanding of social media platforms such as Facebook, Instagram or TikTok. Why Join Us? You'll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects. Key Dates & Additional Info Closing Date:3rd March 2026 Interviews:10th March 2026 We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none -diversity and inclusion are at the heart of who we are. If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on (option 5). Please note: If you haven't heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest. About the SVP The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background. Join us in making a real difference -your skills could help transform lives.
Salary: £Highly Competitive Salary plus high OTE A successful SME litho printer in Manchester is looking to appoint a General Manager. They are looking for a first-class candidate with an eagerness to succeed. As General Manager, you will be responsible for advancing a culture of success that includes planning, then achieving, operational and financial results. With a strong customer first focus, you will demonstrate an understanding of how to reach and service customers through our client's products and services. We are therefore looking for a candidate with strong experience in sales/account management, rather than a production orientated background. This is a role which requires a charismatic leader with demonstrable people management skills. You must have the ability to command respect from all divisions of the business. The role of General Manager will involve supporting and motivating staff to achieve maximum output and profit. You will ensure staff are incentivised where appropriate. Strategic and Objective responsibilities: Set and manage annual performance targets within the budget process Ensure that revenue and profitability targets set in the budget are met Ensure that operations contribute to the overall strategy and development of the business Deliver an excellent service to customers, providing ultimate satisfaction to drive growth Achieve and exceed company expectations Continuously monitor the marketplace through research and analysis Ensure the correct and balanced deployment of resources is in place You will also be required to identify and implement improvements in key areas, and challenge processes for continual improvements. We are looking for a critically minded candidate who can think outside the box and bring fresh ideas to the table. Apply now To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx)
Feb 28, 2026
Full time
Salary: £Highly Competitive Salary plus high OTE A successful SME litho printer in Manchester is looking to appoint a General Manager. They are looking for a first-class candidate with an eagerness to succeed. As General Manager, you will be responsible for advancing a culture of success that includes planning, then achieving, operational and financial results. With a strong customer first focus, you will demonstrate an understanding of how to reach and service customers through our client's products and services. We are therefore looking for a candidate with strong experience in sales/account management, rather than a production orientated background. This is a role which requires a charismatic leader with demonstrable people management skills. You must have the ability to command respect from all divisions of the business. The role of General Manager will involve supporting and motivating staff to achieve maximum output and profit. You will ensure staff are incentivised where appropriate. Strategic and Objective responsibilities: Set and manage annual performance targets within the budget process Ensure that revenue and profitability targets set in the budget are met Ensure that operations contribute to the overall strategy and development of the business Deliver an excellent service to customers, providing ultimate satisfaction to drive growth Achieve and exceed company expectations Continuously monitor the marketplace through research and analysis Ensure the correct and balanced deployment of resources is in place You will also be required to identify and implement improvements in key areas, and challenge processes for continual improvements. We are looking for a critically minded candidate who can think outside the box and bring fresh ideas to the table. Apply now To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx)
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self-Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self-serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data-driven, highly cross functional world-class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions Educate and drive engagement of our Self-Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co-creating potential triggers and offers with marketing and strategy support Advocate for your customer and represent their voice inside of Airwallex Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross-selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast-growing tech startup or financial services business Strong verbal and written communication skills in English Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial Bachelor's degree or equivalent Proactive, self starter and independent to manage and prioritise own book of business Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self-Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self-serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data-driven, highly cross functional world-class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions Educate and drive engagement of our Self-Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co-creating potential triggers and offers with marketing and strategy support Advocate for your customer and represent their voice inside of Airwallex Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross-selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast-growing tech startup or financial services business Strong verbal and written communication skills in English Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial Bachelor's degree or equivalent Proactive, self starter and independent to manage and prioritise own book of business Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Sytner Select part of Sytner Group, the UK s leading prestige motor group, is the new name for our multi-brand new and approved used car super centres across the UK. We are proud to be the UK retailer for the new Geely and Chery brands which are some of the most exciting newly launched brands to the UK market. Geely has ambitious growth plans in the UK market with several new model launches planned over the next 12 months. Sytner Geely are excited to affer Permanent New and Used Sales Executive roles with a basic salary of £21,000 and the potential to make a generous commission. Our New and Used Car Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Car Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Sytner Geely Nottingham have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £44,380, you will also receive a benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. All successful applicants will receive details around dates and times once the role has closed. When applying for this role please consider that we require candidates to have customer service experience within a retail environment. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Feb 28, 2026
Full time
Sytner Select part of Sytner Group, the UK s leading prestige motor group, is the new name for our multi-brand new and approved used car super centres across the UK. We are proud to be the UK retailer for the new Geely and Chery brands which are some of the most exciting newly launched brands to the UK market. Geely has ambitious growth plans in the UK market with several new model launches planned over the next 12 months. Sytner Geely are excited to affer Permanent New and Used Sales Executive roles with a basic salary of £21,000 and the potential to make a generous commission. Our New and Used Car Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Car Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Sytner Geely Nottingham have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £44,380, you will also receive a benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. All successful applicants will receive details around dates and times once the role has closed. When applying for this role please consider that we require candidates to have customer service experience within a retail environment. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Salary: £35-38k basic (depending on experience) Our client has been providing top quality print services and solutions for a number of decades. They currently have an opening for a pivotal role within the company - for someone who can bring expertise and knowledge to the table, to lead operations at their central London print shop. This role will be primarily responsible for managing the overall branch operation, including supervision of sales, account handling and production floor staff, along with the administration of centre sales performance and profitability objectives. You will work with other team members to create a positive work environment. Candidates must be willing to lead from the front, whilst maintaining an overview of the whole business. A background in sales is preferable, customer service experience is essential. Key Responsibilities Formulate & strengthen sales strategies Manage multiple high value accounts Promote the business - Marketing campaigns Ensure a healthy & enjoyable working environment for employees We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. The following fields are required: Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx)
Feb 28, 2026
Full time
Salary: £35-38k basic (depending on experience) Our client has been providing top quality print services and solutions for a number of decades. They currently have an opening for a pivotal role within the company - for someone who can bring expertise and knowledge to the table, to lead operations at their central London print shop. This role will be primarily responsible for managing the overall branch operation, including supervision of sales, account handling and production floor staff, along with the administration of centre sales performance and profitability objectives. You will work with other team members to create a positive work environment. Candidates must be willing to lead from the front, whilst maintaining an overview of the whole business. A background in sales is preferable, customer service experience is essential. Key Responsibilities Formulate & strengthen sales strategies Manage multiple high value accounts Promote the business - Marketing campaigns Ensure a healthy & enjoyable working environment for employees We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. The following fields are required: Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx)
Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our branch in Exeter . You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits . Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone and using the full suite of Microsoft office applications such as Excel, Word and Outlook and Teams. You ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. You ll be highly customer service driven and come from an office / administrative or prior internal sales position. Our preference is for someone from a similar sector however are open to candidates from a wide range of backgrounds also. We re looking for someone confident and proactive and who isn t afraid to get stuck into a range of tasks. We have a close-knit Internal Sales team of 6 at Exeter, so you ll be joining a brilliant team who work as a collective to hit our targets together. Working hours: 40 hours per week, Monday Friday (08 00) Key responsibilities Internal Sales person: Answering incoming enquiries from customers. Administering enquiries and orders as part of the team. Liaising with customers to offer solutions to their needs. Working within an experienced team to offer the best Customer Service Experience available. Purchasing through web-portals and direct with suppliers What we're looking for in our Internal Sales person: Prior internal sales experience or experience within a customer service / administrative environment. Knowledge of MRO/Engineering products is desirable, however full training will be provided Excellent communication skills and a good telephone manner Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment Proficiency in Microsoft Office What you'll get in return : From 23 days annual leave (plus public/bank holidays) increased with length of service Training provided through our own Hayley Academy Company pension Life Assurance cover (x2 salary) Invitation to healthcare scheme Wellness programmes Uniform and PPE provided Excellent opportunities and career prospects available The recruitment process: Our advert will close on Friday 13th March, but we may close the advert early depending on the level of applications received - so be quick! Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed). We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don t miss out on this fantastic opportunity to join the team at Hayley Group please click apply now to become our Internal Sales person - we'd like to hear from you!
Feb 28, 2026
Full time
Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our branch in Exeter . You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits . Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone and using the full suite of Microsoft office applications such as Excel, Word and Outlook and Teams. You ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. You ll be highly customer service driven and come from an office / administrative or prior internal sales position. Our preference is for someone from a similar sector however are open to candidates from a wide range of backgrounds also. We re looking for someone confident and proactive and who isn t afraid to get stuck into a range of tasks. We have a close-knit Internal Sales team of 6 at Exeter, so you ll be joining a brilliant team who work as a collective to hit our targets together. Working hours: 40 hours per week, Monday Friday (08 00) Key responsibilities Internal Sales person: Answering incoming enquiries from customers. Administering enquiries and orders as part of the team. Liaising with customers to offer solutions to their needs. Working within an experienced team to offer the best Customer Service Experience available. Purchasing through web-portals and direct with suppliers What we're looking for in our Internal Sales person: Prior internal sales experience or experience within a customer service / administrative environment. Knowledge of MRO/Engineering products is desirable, however full training will be provided Excellent communication skills and a good telephone manner Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment Proficiency in Microsoft Office What you'll get in return : From 23 days annual leave (plus public/bank holidays) increased with length of service Training provided through our own Hayley Academy Company pension Life Assurance cover (x2 salary) Invitation to healthcare scheme Wellness programmes Uniform and PPE provided Excellent opportunities and career prospects available The recruitment process: Our advert will close on Friday 13th March, but we may close the advert early depending on the level of applications received - so be quick! Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed). We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don t miss out on this fantastic opportunity to join the team at Hayley Group please click apply now to become our Internal Sales person - we'd like to hear from you!
In just over a year, we've gone from 0 to 600 customers with very little marketing spend, succeeding where many have tried and failed before. We're now looking for someone exceptional to come and work at the heart of our commercial engine - building deep relationships with our incredible customers, unlocking a huge amount of untapped value in our existing base, and directly shaping how we grow over the next 18 months. This is not an "ordinary" Customer Success role. But if you're commercially-minded, able to quickly grasp technical concepts, and want to make a massive impact on both the UK's net zero ambitions and the lives (and businesses) of heat pump installers, please read on! Quick background on Spruce Almost 20% of the UK's carbon emissions comes from heating homes - there's simply no way to make reach net zero without phasing out gas and oil boilers. Right now the only serious alternative is heat pumps, with their almost-magical ability to turn 1 kW of electricity into 3-5 kW of heat ( ). But there's a problem: the heat pump installation journey is slow, inefficient, and just so painful. This makes it really hard for existing installers to grow their businesses and puts off gas engineers from starting to do heat pumps. Perhaps most critically, it means you can't currently offer a heat pump when someone's boiler breaks and they urgently need heating. We're fixing this. We've built a platform for heat pump installers to manage the whole installation journey from initial enquiry through to final compliance paperwork, freeing up their time to focus on what really matters: doing high-quality installations, providing great customer service, and scaling their business. Despite only getting started at the beginning of 2024, we're having a massive impact on installation businesses, suppliers, and manufacturers across the UK: halving the time they spend on each job, doubling their sales conversion rates, and boosting their bottom line. Having raised a substantial Seed round last year and with strong customer demand, we're scaling the team to massively grow our impact. We're now starting to expand beyond heat pumps and ultimately want to build an operating system for the whole home renewables supply chain. The Role You'll be working closely with Esme, Jamie, Rob, Ashley, and Hector at the centre of our commercial operation. You'll have direct relationships with hundreds of installation businesses across the UK, and your work will have an immediate, measurable impact on both our growth and their success. There'll be a ton of variety, but the core areas will be: Drive expansion & commercial growth - you'll unlock a huge amount of value in our existing customer base by increasing product usage, growing accounts, and helping installers see what's possible. A big chunk of our revenue growth will come directly from your work. Become our customers' most trusted partner - you'll build close relationships with our installers, becoming the person they turn to when they want to grow their business. You'll be the first to hear when something's not working and the first to spot an opportunity to help them do more. Create a world-class onboarding experience - you'll own the initial experience for new installers we sign up, making sure their whole team quickly gets to grips with Spruce and feels the impact right away. Be the voice of the customer internally - you'll be the primary source of feedback and insight for Product decision making, directly shaping the improvements and features we build. Your understanding of what installers need and value will drive our roadmap. Build the systems & playbooks that scale us - you'll continuously be trying to automate yourself by improving our self-serve guides and FAQs, developing and managing LLM agents, creating training content, building more effective onboarding processes, and working with our devs and designers to bring tips and tutorials onto the platform. You'll own revenue targets, be rewarded based on the growth and retention of your accounts, and you'll have a direct influence on company strategy. The reason our customers love us is because we genuinely care about their success, and that starts with you. You'll have at least 2 years work experience and you'll ideally be: Relentlessly proactive - you naturally take responsibility, are always pushing to make things better, and just want to crack on and get stuff done; A natural "people person" - you love working with people, find it easy to warm to them and quickly put them at ease; A brilliant communicator - you write compelling, concise copy and can explain complex concepts simply; Deeply curious - you're interested in the world and people around you, want to understand how and why things work the way they do, and you love getting stuck into the detail; and you'll hopefully also love heat pumps! Base salary £40-60k, plus 20% on-target bonus (£50k-£72k OTE) Slice of equity (options) in the company ️33 days holiday and opportunity to work from abroad for another 30 days each year Hybrid working: Min. 3 days in-person a week (London or Bristol) Workplace Nursery Benefit scheme (YellowNest) Cycle to Work scheme Brilliant team to learn from and massive opportunity to grow Meaningful, impactful work that genuinely improves the world. Working at Spruce We're currently a close-knit team split between London and Bristol. We spend 2-4 days each week working together in-person in both locations, and get everyone altogether every fortnight. You'll have genuine influence from day one. The best idea wins regardless of seniority. We expect you to challenge everything, ask "why?" multiple levels deep, and push back when something doesn't make sense. We want everyone to spend time with installers on-site, feel their pain points, then be able to rapidly suggest and implement solutions based on real feedback rather than assumptions. We move fast and ship imperfect things, learning from users rather than trying to perfect in isolation. When things break, we focus on how we fix it, what can we learn and never blame. You'll own your outcomes whilst knowing the team has your back. Feedback is constant, direct, and kind - we'll tell you when something isn't working and expect the same honesty (and empathy) back.
Feb 28, 2026
Full time
In just over a year, we've gone from 0 to 600 customers with very little marketing spend, succeeding where many have tried and failed before. We're now looking for someone exceptional to come and work at the heart of our commercial engine - building deep relationships with our incredible customers, unlocking a huge amount of untapped value in our existing base, and directly shaping how we grow over the next 18 months. This is not an "ordinary" Customer Success role. But if you're commercially-minded, able to quickly grasp technical concepts, and want to make a massive impact on both the UK's net zero ambitions and the lives (and businesses) of heat pump installers, please read on! Quick background on Spruce Almost 20% of the UK's carbon emissions comes from heating homes - there's simply no way to make reach net zero without phasing out gas and oil boilers. Right now the only serious alternative is heat pumps, with their almost-magical ability to turn 1 kW of electricity into 3-5 kW of heat ( ). But there's a problem: the heat pump installation journey is slow, inefficient, and just so painful. This makes it really hard for existing installers to grow their businesses and puts off gas engineers from starting to do heat pumps. Perhaps most critically, it means you can't currently offer a heat pump when someone's boiler breaks and they urgently need heating. We're fixing this. We've built a platform for heat pump installers to manage the whole installation journey from initial enquiry through to final compliance paperwork, freeing up their time to focus on what really matters: doing high-quality installations, providing great customer service, and scaling their business. Despite only getting started at the beginning of 2024, we're having a massive impact on installation businesses, suppliers, and manufacturers across the UK: halving the time they spend on each job, doubling their sales conversion rates, and boosting their bottom line. Having raised a substantial Seed round last year and with strong customer demand, we're scaling the team to massively grow our impact. We're now starting to expand beyond heat pumps and ultimately want to build an operating system for the whole home renewables supply chain. The Role You'll be working closely with Esme, Jamie, Rob, Ashley, and Hector at the centre of our commercial operation. You'll have direct relationships with hundreds of installation businesses across the UK, and your work will have an immediate, measurable impact on both our growth and their success. There'll be a ton of variety, but the core areas will be: Drive expansion & commercial growth - you'll unlock a huge amount of value in our existing customer base by increasing product usage, growing accounts, and helping installers see what's possible. A big chunk of our revenue growth will come directly from your work. Become our customers' most trusted partner - you'll build close relationships with our installers, becoming the person they turn to when they want to grow their business. You'll be the first to hear when something's not working and the first to spot an opportunity to help them do more. Create a world-class onboarding experience - you'll own the initial experience for new installers we sign up, making sure their whole team quickly gets to grips with Spruce and feels the impact right away. Be the voice of the customer internally - you'll be the primary source of feedback and insight for Product decision making, directly shaping the improvements and features we build. Your understanding of what installers need and value will drive our roadmap. Build the systems & playbooks that scale us - you'll continuously be trying to automate yourself by improving our self-serve guides and FAQs, developing and managing LLM agents, creating training content, building more effective onboarding processes, and working with our devs and designers to bring tips and tutorials onto the platform. You'll own revenue targets, be rewarded based on the growth and retention of your accounts, and you'll have a direct influence on company strategy. The reason our customers love us is because we genuinely care about their success, and that starts with you. You'll have at least 2 years work experience and you'll ideally be: Relentlessly proactive - you naturally take responsibility, are always pushing to make things better, and just want to crack on and get stuff done; A natural "people person" - you love working with people, find it easy to warm to them and quickly put them at ease; A brilliant communicator - you write compelling, concise copy and can explain complex concepts simply; Deeply curious - you're interested in the world and people around you, want to understand how and why things work the way they do, and you love getting stuck into the detail; and you'll hopefully also love heat pumps! Base salary £40-60k, plus 20% on-target bonus (£50k-£72k OTE) Slice of equity (options) in the company ️33 days holiday and opportunity to work from abroad for another 30 days each year Hybrid working: Min. 3 days in-person a week (London or Bristol) Workplace Nursery Benefit scheme (YellowNest) Cycle to Work scheme Brilliant team to learn from and massive opportunity to grow Meaningful, impactful work that genuinely improves the world. Working at Spruce We're currently a close-knit team split between London and Bristol. We spend 2-4 days each week working together in-person in both locations, and get everyone altogether every fortnight. You'll have genuine influence from day one. The best idea wins regardless of seniority. We expect you to challenge everything, ask "why?" multiple levels deep, and push back when something doesn't make sense. We want everyone to spend time with installers on-site, feel their pain points, then be able to rapidly suggest and implement solutions based on real feedback rather than assumptions. We move fast and ship imperfect things, learning from users rather than trying to perfect in isolation. When things break, we focus on how we fix it, what can we learn and never blame. You'll own your outcomes whilst knowing the team has your back. Feedback is constant, direct, and kind - we'll tell you when something isn't working and expect the same honesty (and empathy) back.
Assistant Store Manager (30 hours per week) Application Deadline: 9 February 2026 Department: Retail Employment Type: Permanent - Part Time Location: Wells Compensation: £19,600 (full time equivalent £24,500) per year + benefits Description Are you an experienced retailer looking for a great place to reach your full potential? We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop in Wells. This role is part time, working 30 hours per week. What does this role do? As Assistant Store Manager, you'll: inspire a team of volunteers to deliver excellent customer service, maintain high levels of shop presentation through effective merchandising, take personal ownership for the performance of the store, working to maximise profits where possible, be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand. Could this be you? To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness. What does this team do? Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.
Feb 28, 2026
Full time
Assistant Store Manager (30 hours per week) Application Deadline: 9 February 2026 Department: Retail Employment Type: Permanent - Part Time Location: Wells Compensation: £19,600 (full time equivalent £24,500) per year + benefits Description Are you an experienced retailer looking for a great place to reach your full potential? We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop in Wells. This role is part time, working 30 hours per week. What does this role do? As Assistant Store Manager, you'll: inspire a team of volunteers to deliver excellent customer service, maintain high levels of shop presentation through effective merchandising, take personal ownership for the performance of the store, working to maximise profits where possible, be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand. Could this be you? To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness. What does this team do? Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.
# Our Privacy Statement & Cookie Policy The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. About the RoleIn this opportunity as a Customer Success Manager (Tax & Trade) , you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives.You will: Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks , develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends , identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics , including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer , gathering insights and feedback to inform product development, roadmap prioritization, and go to market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans.Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long term customer advocacy. About YouYou're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions , with a willingness to learn and work with innovative, AI enabled products. Proven ability to build trusted, long term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder management skills. Positive, customer centric attitude with strong problem solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross functional teams , contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail oriented domain , balancing customer needs with compliance and product best practices. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion,
Feb 28, 2026
Full time
# Our Privacy Statement & Cookie Policy The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features. About the RoleIn this opportunity as a Customer Success Manager (Tax & Trade) , you will play a critical role in driving customer value, adoption, and long term success. You will serve as the primary trusted advisor for your customer portfolio, ensuring clients fully adopt and leverage our Tax & Trade solutions to achieve their business and compliance objectives.You will: Cultivate and sustain strong relationships with key customer stakeholders, acting as the primary point of contact for ongoing engagement, support, and strategic guidance. Design and execute tailored customer success plans aligned to each customer's objectives, regulatory context, and maturity, ensuring measurable outcomes and value realization. Proactively identify retention and churn risks , develop targeted mitigation strategies, and triage issues with the appropriate internal teams to protect customer outcomes and renewals. Conduct regular customer check ins and Executive Business Reviews (EBRs) to review progress, align on priorities, and proactively address risks or opportunities. Monitor and analyze product usage and adoption trends , identifying barriers to adoption and implementing targeted strategies to increase engagement, feature utilization, and customer health. Track and manage key success metrics , including customer health scores, adoption of new features, time to first value, and overall satisfaction. Collaborate closely with Sales to support renewals and identify expansion opportunities, including upsell and cross sell initiatives, while helping customers evolve and challenge their goals. Act as the voice of the customer , gathering insights and feedback to inform product development, roadmap prioritization, and go to market strategies. Develop customer success stories and case studies that demonstrate the value and impact of Tax & Trade solutions. Partner cross functionally with Sales, Product, Marketing, and other internal teams to align customer success initiatives with broader business objectives and strategic account plans.Success in this role is measured through strong customer outcomes, high retention rates, increased product adoption, and long term customer advocacy. About YouYou're a strong fit for the role of Customer Success Manager if you bring the following experience, skills, and mindset: Bachelor's degree, preferably in Law, Business, Finance, Economics, or a related field (or equivalent professional experience). 3-5 years of relevant experience in Customer Success, Account Management, Consulting, or a client facing role within SaaS, Tax, Trade, Regulatory, or Financial Services environments. Strong interest in technology and software solutions , with a willingness to learn and work with innovative, AI enabled products. Proven ability to build trusted, long term customer relationships and engage effectively with stakeholders at multiple levels. Analytical mindset with the ability to interpret usage data, adoption metrics, and customer health indicators to drive proactive action. Excellent communication, presentation, and stakeholder management skills. Positive, customer centric attitude with strong problem solving capabilities and a proactive approach to managing risk and change. Demonstrated ability to work effectively in cross functional teams , contributing to shared goals and exceptional customer experiences. Comfortable operating in a regulated and detail oriented domain , balancing customer needs with compliance and product best practices. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion,
A market-leading electronic component service provider is looking for an ambitious and commercially driven Business Development Manager to accelerate customer acquisition and sales growth across the UK and European markets. This is a high-impact role focused on winning new business, increasing revenue streams, and expanding market presence within the electronics, PCBA, and component distribution sectors. The Role - Business Development Manager As the Business Development Manager, you will play a pivotal role in driving strategic growth by identifying, targeting, and securing new customers requiring: Electronic component supply PCB assembly (PCBA) services Component kitting solutions Electronics distribution services You will develop and execute sector-specific sales strategies aligned with company objectives, building a strong pipeline of qualified opportunities and converting them into long-term partnerships. Key Responsibilities Develop and implement a strategic, sector-based business development plan Drive new customer acquisition across UK & European electronics markets Generate sustainable revenue and margin growth Proactively build a robust sales pipeline through: Telephone prospecting Face-to-face meetings Industry networking Market engagement Maintain and update CRM systems to track KPIs and sales performance Monitor electronics industry trends and competitor activity Collaborate with technical and operational teams to increase lead conversion Deliver tailored, solution-focused proposals supported by an experienced technical team About You The ideal Business Development Manager will have: Proven experience in electronics sales A background selling PCBA services, component kitting, or electronic components Experience working within a Contract Electronics Manufacturer (CEM) or electronic component distributor A strong track record of winning new business and exceeding sales targets Excellent communication and relationship-building skills A proactive, hunter mentality with a results-driven approach What's on Offer? Competitive base salary KPI-driven bonus / commission structure Car allowance Hybrid working environment Pension (subject to successful probation period) Full technical and operational support to help you succeed This is an exciting opportunity to join an innovative and forward-thinking organisation that is pushing the boundaries of electronics technology and powering the devices of tomorrow. If you are a driven UK based Business Development Manager with experience in electronic components, PCBA, or kitting solutions, apply today to (url removed) or call (phone number removed) to take the next step in your career.
Feb 28, 2026
Full time
A market-leading electronic component service provider is looking for an ambitious and commercially driven Business Development Manager to accelerate customer acquisition and sales growth across the UK and European markets. This is a high-impact role focused on winning new business, increasing revenue streams, and expanding market presence within the electronics, PCBA, and component distribution sectors. The Role - Business Development Manager As the Business Development Manager, you will play a pivotal role in driving strategic growth by identifying, targeting, and securing new customers requiring: Electronic component supply PCB assembly (PCBA) services Component kitting solutions Electronics distribution services You will develop and execute sector-specific sales strategies aligned with company objectives, building a strong pipeline of qualified opportunities and converting them into long-term partnerships. Key Responsibilities Develop and implement a strategic, sector-based business development plan Drive new customer acquisition across UK & European electronics markets Generate sustainable revenue and margin growth Proactively build a robust sales pipeline through: Telephone prospecting Face-to-face meetings Industry networking Market engagement Maintain and update CRM systems to track KPIs and sales performance Monitor electronics industry trends and competitor activity Collaborate with technical and operational teams to increase lead conversion Deliver tailored, solution-focused proposals supported by an experienced technical team About You The ideal Business Development Manager will have: Proven experience in electronics sales A background selling PCBA services, component kitting, or electronic components Experience working within a Contract Electronics Manufacturer (CEM) or electronic component distributor A strong track record of winning new business and exceeding sales targets Excellent communication and relationship-building skills A proactive, hunter mentality with a results-driven approach What's on Offer? Competitive base salary KPI-driven bonus / commission structure Car allowance Hybrid working environment Pension (subject to successful probation period) Full technical and operational support to help you succeed This is an exciting opportunity to join an innovative and forward-thinking organisation that is pushing the boundaries of electronics technology and powering the devices of tomorrow. If you are a driven UK based Business Development Manager with experience in electronic components, PCBA, or kitting solutions, apply today to (url removed) or call (phone number removed) to take the next step in your career.
We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help manage employee scheduling, training, and performance evaluationsEnsure compliance with company policies, health and safety standards, and loss prevention practices Handle customer inquiries and complaints professionally to ensure a positive shopping experience Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards Step in as acting Store Manager when required Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred Strong interpersonal and communication skills with the ability to lead and inspire a team Solid organizational and problem solving abilities Comfortable working in a fast paced retail environment Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools Flexible availability, including evenings, weekends, and holidays What We Offer Competitive pay Opportunities for growth and career development A supportive and team oriented work environment About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.
Feb 28, 2026
Full time
We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help manage employee scheduling, training, and performance evaluationsEnsure compliance with company policies, health and safety standards, and loss prevention practices Handle customer inquiries and complaints professionally to ensure a positive shopping experience Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards Step in as acting Store Manager when required Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred Strong interpersonal and communication skills with the ability to lead and inspire a team Solid organizational and problem solving abilities Comfortable working in a fast paced retail environment Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools Flexible availability, including evenings, weekends, and holidays What We Offer Competitive pay Opportunities for growth and career development A supportive and team oriented work environment About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: - A proven track record of field sales in the construction rental/hire sector. A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM. Skilled in developing existing relationships AND new business development i.e. cold calling. Able to build strong internal relationships with operational teams in order to support customer needs. Computer literate in MS Excel, Word & PowerPoint. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.
Feb 28, 2026
Full time
Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: - A proven track record of field sales in the construction rental/hire sector. A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM. Skilled in developing existing relationships AND new business development i.e. cold calling. Able to build strong internal relationships with operational teams in order to support customer needs. Computer literate in MS Excel, Word & PowerPoint. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.
Ready to find the right role for you? Salary: 40,000 per annum plus annual bonus and Veolia benefits Hours: 40 hours per week, Mon 8:30-4:30 - Fri am to pm Location: Hybrid Working - 210 Pentonville Road, London, N1 9JY When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Identify, develop and convert local heat network sales opportunities valued between 20k and 5m to support the growth of Veolia's Heat Network Design & Build installation business. Develop and maintain strong relationships with local and regional customers including local authorities, housing associations, developers, main contractors, consultants (M&E, energy, cost and planning), ESCOs and heat network operators. Monitor and engage with various procurement routes including public sector tender portals, framework call-offs and mini-competitions, and consultant-led and negotiated tenders. Prepare and contribute to tender submissions, quotations, presentations and clarifications while providing clear and accurate updates on opportunity status, risks and commercial considerations. Work closely with estimating, engineering and delivery teams to ensure opportunities are commercially viable, deliverable and successfully handed over to operations, coordinating bids, estimates and technical input. Manage sales pipeline and opportunity qualification by proactively identifying opportunities within defined value thresholds, exercising judgement on prioritisation, and escalating larger, strategic or city-wide opportunities to the national BD team where appropriate. What we're looking for: Proven experience in a sales, commercial or business development role within heat networks, energy infrastructure, M&E contracting or related construction sectors. Demonstrable experience of managing opportunities from enquiry through to contract award, working with public sector procurement and tender portals, and consultant-led and framework-based tendering. Strong business and commercial acumen with sales pipeline and opportunity management capabilities, combined with financial awareness and pricing input skills. Excellent relationship and stakeholder management abilities with effective written and verbal communication skills, along with tendering and procurement knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 16-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 28, 2026
Full time
Ready to find the right role for you? Salary: 40,000 per annum plus annual bonus and Veolia benefits Hours: 40 hours per week, Mon 8:30-4:30 - Fri am to pm Location: Hybrid Working - 210 Pentonville Road, London, N1 9JY When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Identify, develop and convert local heat network sales opportunities valued between 20k and 5m to support the growth of Veolia's Heat Network Design & Build installation business. Develop and maintain strong relationships with local and regional customers including local authorities, housing associations, developers, main contractors, consultants (M&E, energy, cost and planning), ESCOs and heat network operators. Monitor and engage with various procurement routes including public sector tender portals, framework call-offs and mini-competitions, and consultant-led and negotiated tenders. Prepare and contribute to tender submissions, quotations, presentations and clarifications while providing clear and accurate updates on opportunity status, risks and commercial considerations. Work closely with estimating, engineering and delivery teams to ensure opportunities are commercially viable, deliverable and successfully handed over to operations, coordinating bids, estimates and technical input. Manage sales pipeline and opportunity qualification by proactively identifying opportunities within defined value thresholds, exercising judgement on prioritisation, and escalating larger, strategic or city-wide opportunities to the national BD team where appropriate. What we're looking for: Proven experience in a sales, commercial or business development role within heat networks, energy infrastructure, M&E contracting or related construction sectors. Demonstrable experience of managing opportunities from enquiry through to contract award, working with public sector procurement and tender portals, and consultant-led and framework-based tendering. Strong business and commercial acumen with sales pipeline and opportunity management capabilities, combined with financial awareness and pricing input skills. Excellent relationship and stakeholder management abilities with effective written and verbal communication skills, along with tendering and procurement knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 16-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
I am currently on the hunt for a proactive Business Development Manager to spearhead sales growth and expand our market presence within the Fastener Distribution sector. (YOU MUST HAVE INDUSTRY EXPERIENCE TO APPLY) The right candidate will be based within the North of England (Newcastle to Birmingham), offering the flexibility of a remote-first environment. You will have full ownership of your territory, with the freedom managing your own schedule and build high-value, lasting partnerships through face-to-face consultations. You'll be responsible for managing and developing key distributor accounts, leveraging the companies dedicated 'UK trade-only' business model. Your objective will be to drive revenue by proactively identifying opportunities where distributors require their specialised fastener range KEY RESPONSIBILITIES Develop and maintain relationships with current customers and partners to foster long-term business growth and support. Identify new business opportunities. Conduct market research to identify potential customers in your area. Monitor growth sectors, and industry trends. Attending customer meetings, site visits and project discussions to support specifications, resolve issues and drive long-term growth. Manage your own call cycle. Planning to allow sufficient time to visit our customers in person. Manage the sales pipeline. From lead generation to contract negotiation and deal closure. Build and maintain knowledge of our products and services whilst working closely with the operations and sales team, ensuring customers receive support as and when it is required. Maintain sales activity records and customer information on the CRM and sales systems, ensuring visibility and accurate data is available. To uphold Company values (timekeeping, correct work behaviour, dress code, support and good morale) in the workplace and on external visits. BENEFITS 35,000- 38,000 basic salary Open-ended bonus scheme. Car allowance. 20 days holiday plus bank holidays. (Increases 1 day per year. Max 25 days). Hybrid work. Quarterly team activities / staff events. Company work place pension.
Feb 28, 2026
Full time
I am currently on the hunt for a proactive Business Development Manager to spearhead sales growth and expand our market presence within the Fastener Distribution sector. (YOU MUST HAVE INDUSTRY EXPERIENCE TO APPLY) The right candidate will be based within the North of England (Newcastle to Birmingham), offering the flexibility of a remote-first environment. You will have full ownership of your territory, with the freedom managing your own schedule and build high-value, lasting partnerships through face-to-face consultations. You'll be responsible for managing and developing key distributor accounts, leveraging the companies dedicated 'UK trade-only' business model. Your objective will be to drive revenue by proactively identifying opportunities where distributors require their specialised fastener range KEY RESPONSIBILITIES Develop and maintain relationships with current customers and partners to foster long-term business growth and support. Identify new business opportunities. Conduct market research to identify potential customers in your area. Monitor growth sectors, and industry trends. Attending customer meetings, site visits and project discussions to support specifications, resolve issues and drive long-term growth. Manage your own call cycle. Planning to allow sufficient time to visit our customers in person. Manage the sales pipeline. From lead generation to contract negotiation and deal closure. Build and maintain knowledge of our products and services whilst working closely with the operations and sales team, ensuring customers receive support as and when it is required. Maintain sales activity records and customer information on the CRM and sales systems, ensuring visibility and accurate data is available. To uphold Company values (timekeeping, correct work behaviour, dress code, support and good morale) in the workplace and on external visits. BENEFITS 35,000- 38,000 basic salary Open-ended bonus scheme. Car allowance. 20 days holiday plus bank holidays. (Increases 1 day per year. Max 25 days). Hybrid work. Quarterly team activities / staff events. Company work place pension.
