BCR/JN/32112 Team Secretary Birmingham City Centre 25,000 - 30,000 P/a (Dependant On Experience) Bell Cornwall Recruitment are searching for an organised, proactive team secretary to become a key part of a close-knit team. With 12-13 offices across the UK and a strong reputation in property consultancy, the Birmingham office has been established for around 10 years. This is a fantastic opportunity to join at an exciting time and play a vital role in supporting surveyors working on high-profile property instructions across the region. The Role: Set up valuation instructions on the system Issue introductory letters, terms, and client care documentation Coordinate and manage surveyor diaries and site appointments Liaise with clients to arrange property inspections Format, paginate, and finalise detailed valuation reports (13-14 pages) Add photographs, maps, links, and ensure reports meet client-specific formats Apply digital signatures and submit reports to clients Raise invoices on completion of instructions Office Management Duties: Coordinating statutory checks (fire alarms, hot water testing, PAT testing) Managing office supplies, petty cash, and expenses Organising recycling and liaising with cleaning contractors Looking after the meeting room and general office presentation Acting as the main contact for the landlord on property issues Supporting new starters in coordination with HR and IT The Ideal Candidate: Highly organised with strong attention to detail Confident managing multiple tasks and deadlines Comfortable dealing with clients professionally by phone and email Experienced in office administration (property or professional services experience is a plus) Proficient in Microsoft Word and document formatting This is a fantastic opportunity for experienced property administrators looking for a varied role to join a national firm with a collaborative culture! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Feb 14, 2026
Full time
BCR/JN/32112 Team Secretary Birmingham City Centre 25,000 - 30,000 P/a (Dependant On Experience) Bell Cornwall Recruitment are searching for an organised, proactive team secretary to become a key part of a close-knit team. With 12-13 offices across the UK and a strong reputation in property consultancy, the Birmingham office has been established for around 10 years. This is a fantastic opportunity to join at an exciting time and play a vital role in supporting surveyors working on high-profile property instructions across the region. The Role: Set up valuation instructions on the system Issue introductory letters, terms, and client care documentation Coordinate and manage surveyor diaries and site appointments Liaise with clients to arrange property inspections Format, paginate, and finalise detailed valuation reports (13-14 pages) Add photographs, maps, links, and ensure reports meet client-specific formats Apply digital signatures and submit reports to clients Raise invoices on completion of instructions Office Management Duties: Coordinating statutory checks (fire alarms, hot water testing, PAT testing) Managing office supplies, petty cash, and expenses Organising recycling and liaising with cleaning contractors Looking after the meeting room and general office presentation Acting as the main contact for the landlord on property issues Supporting new starters in coordination with HR and IT The Ideal Candidate: Highly organised with strong attention to detail Confident managing multiple tasks and deadlines Comfortable dealing with clients professionally by phone and email Experienced in office administration (property or professional services experience is a plus) Proficient in Microsoft Word and document formatting This is a fantastic opportunity for experienced property administrators looking for a varied role to join a national firm with a collaborative culture! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Join a Market-Leading Retailer - Assistant Manager South West London Up to 35,000 Job Title: Assistant Manager Location: South West London Salary: Up to 38,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our South West London success story. BBBH37719
Feb 14, 2026
Full time
Join a Market-Leading Retailer - Assistant Manager South West London Up to 35,000 Job Title: Assistant Manager Location: South West London Salary: Up to 38,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our South West London success story. BBBH37719
Join agrowing organisationwhere you'll lead a passionate team, and be part of an innovative company on the rise! Customer Service and Sales Support Coordinator Andover, Hampshire Full-time, Permanent £26,000 to £30,000 per annumDOE 40 hrs per week - 8.30am - 5pm, Monday to Friday The role is listed as office-based; however, hybrid working may be considered for the right candidate click apply for full job details
Feb 14, 2026
Full time
Join agrowing organisationwhere you'll lead a passionate team, and be part of an innovative company on the rise! Customer Service and Sales Support Coordinator Andover, Hampshire Full-time, Permanent £26,000 to £30,000 per annumDOE 40 hrs per week - 8.30am - 5pm, Monday to Friday The role is listed as office-based; however, hybrid working may be considered for the right candidate click apply for full job details
Ernest Gordon Recruitment Limited
Stoke-on-trent, Staffordshire
Sales Processing Administrator 26,000 - 27,000 + Company Benefits + Training + Company Bonus Stoke - Officed Based Are you a Sales Processing Administrator looking for a flexible office-based role within a leading UK Pumping Systems manufacturer where you can choose your schedule between 8:00 and 18:00 while completing 37.5 hours per week, and benefit from a company bonus scheme? This UK manufacturer, with a 21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Service team by managing essential administrative tasks, including raising and tracking service orders, processing purchasing and goods returns, maintaining internal systems, and liaising with engineers, suppliers and internal teams. You will also communicate with customers regarding scheduling, updates and non-technical queries. This is an office-based, Monday to Friday role working 37.5 hours per week, with flexible hours between 8:00am and 6:00pm. This role would suit an Administrator, looking to develop their career with a long-established UK pumping systems manufacturer, offering flexible working hours, specialist training, and the chance to increase earnings through a company bonus. The Role: Support the Service team with essential administrative tasks. Raise and track service orders, purchasing and goods returns. Liaise with engineers, suppliers, internal teams and customers. Maintain accurate records across internal systems. Office-based, Monday to Friday, 37.5 hours per week, flexible between 8:00am and 6:00pm. The Person: Experience in administration, sales processing or order processing roles. Confident communicator with strong customer service skills. Comfortable using CRM systems and internal databases. Commutable to Stoke. Reference: BBBH23505 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Feb 14, 2026
Full time
Sales Processing Administrator 26,000 - 27,000 + Company Benefits + Training + Company Bonus Stoke - Officed Based Are you a Sales Processing Administrator looking for a flexible office-based role within a leading UK Pumping Systems manufacturer where you can choose your schedule between 8:00 and 18:00 while completing 37.5 hours per week, and benefit from a company bonus scheme? This UK manufacturer, with a 21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Service team by managing essential administrative tasks, including raising and tracking service orders, processing purchasing and goods returns, maintaining internal systems, and liaising with engineers, suppliers and internal teams. You will also communicate with customers regarding scheduling, updates and non-technical queries. This is an office-based, Monday to Friday role working 37.5 hours per week, with flexible hours between 8:00am and 6:00pm. This role would suit an Administrator, looking to develop their career with a long-established UK pumping systems manufacturer, offering flexible working hours, specialist training, and the chance to increase earnings through a company bonus. The Role: Support the Service team with essential administrative tasks. Raise and track service orders, purchasing and goods returns. Liaise with engineers, suppliers, internal teams and customers. Maintain accurate records across internal systems. Office-based, Monday to Friday, 37.5 hours per week, flexible between 8:00am and 6:00pm. The Person: Experience in administration, sales processing or order processing roles. Confident communicator with strong customer service skills. Comfortable using CRM systems and internal databases. Commutable to Stoke. Reference: BBBH23505 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
What you'll be doing: You'll be responsible for the day to day management of the store. You'll be leading from the front, managing a small team of between 4 - 6 members of staff You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets You'll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPI's Proven experience in motivating your team You'll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy You'll possess the desire to succeed both individually and as leader of the team What you'll get in return for your commitment: Guaranteed monthly commission payment amount for your first 6 months Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee
Feb 14, 2026
Full time
What you'll be doing: You'll be responsible for the day to day management of the store. You'll be leading from the front, managing a small team of between 4 - 6 members of staff You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets You'll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPI's Proven experience in motivating your team You'll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy You'll possess the desire to succeed both individually and as leader of the team What you'll get in return for your commitment: Guaranteed monthly commission payment amount for your first 6 months Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee
Staffline are Hiring We have a New permanent job vacancy, and are keen to speak with experienced, Regional Contract/Account Managers in the Derby area This role will see you out and about, and you will have access to a company car as part of the salary package, therefore it is essential you have a full UK driving licence (manual). Our ideal candidate will have experience within the Security, Facilities sector, and you will have managed numerous contracts simultaneously. With the ability to re-prioritise to support all Customers Job Description : This position will require you to travel to various Customer sites-Derby, Worksop, Chesterfield, East & West Midlands You will be responsible for the management of specified customer contracts of sites. Involvement with the auditing, reviewing and maintenance of the Quality Management System. You will set very high standards for site-based colleagues, will have well developed organisational skills, the ability to work independently and as part of the operational team Conduct Surveys and Risk Assessments. Manage customer complaints. Agree, monitor, and manage Service Level Agreements for all customer contracts. Customer liaison. Complete periodic audits of all customer contracts and reviews with the customers. Dealing with Health & Safety reports and RIDDOR. Liaise with Managing Director or representative through the Management of Service processes. Prepare High Level Summaries and KPI s for specific sites as specified in the Service Level Agreement. Key job competencies and skills requirements: Customer focused. Knowledge of both strategic and operational level of business and security industry. A working knowledge of industry rules, regulations, legislation and standard Management skills gained through experience. Trained to perform Security Surveys and Risk Assessment to evaluate Health & Safety hazards. Have a good working use of technology and computer literate. Organisational skills. Drive and determination. Information gathering. Problem solving and judgement. Interpersonal and communication skills. Knowledge of business processes. Management skills. Working Hours : Days, flexibility is required for start times Salary depending on experience Company car For further information about this position, please apply!
Feb 14, 2026
Full time
Staffline are Hiring We have a New permanent job vacancy, and are keen to speak with experienced, Regional Contract/Account Managers in the Derby area This role will see you out and about, and you will have access to a company car as part of the salary package, therefore it is essential you have a full UK driving licence (manual). Our ideal candidate will have experience within the Security, Facilities sector, and you will have managed numerous contracts simultaneously. With the ability to re-prioritise to support all Customers Job Description : This position will require you to travel to various Customer sites-Derby, Worksop, Chesterfield, East & West Midlands You will be responsible for the management of specified customer contracts of sites. Involvement with the auditing, reviewing and maintenance of the Quality Management System. You will set very high standards for site-based colleagues, will have well developed organisational skills, the ability to work independently and as part of the operational team Conduct Surveys and Risk Assessments. Manage customer complaints. Agree, monitor, and manage Service Level Agreements for all customer contracts. Customer liaison. Complete periodic audits of all customer contracts and reviews with the customers. Dealing with Health & Safety reports and RIDDOR. Liaise with Managing Director or representative through the Management of Service processes. Prepare High Level Summaries and KPI s for specific sites as specified in the Service Level Agreement. Key job competencies and skills requirements: Customer focused. Knowledge of both strategic and operational level of business and security industry. A working knowledge of industry rules, regulations, legislation and standard Management skills gained through experience. Trained to perform Security Surveys and Risk Assessment to evaluate Health & Safety hazards. Have a good working use of technology and computer literate. Organisational skills. Drive and determination. Information gathering. Problem solving and judgement. Interpersonal and communication skills. Knowledge of business processes. Management skills. Working Hours : Days, flexibility is required for start times Salary depending on experience Company car For further information about this position, please apply!
Technical Sales Engineer Chesterfield - S41 35,000 - 40,000 per annum Days Monday-Friday Permanent Position Metalis are working in partnership with a specialist engineering company involved in the design and manufacture of bespoke Material handling equipment. This role may require occasional travel to sites both within the UK and internationally. Technical Sales Engineer's are the key resource for the sales team and customers, engaging in many aspects of customer support and growth delivery. You will play a vital role in supporting the sales/marketing process by providing expert support and guidance, identifying solutions, developing target markets, customers and ensuring a seamless customer experience from initial enquiry through to implementation. Duties & Responsibilities: Develop and maintain strong professional relationships within target accounts. New Customer/Market Development in support of External sales Identify customer needs and opportunities, recommending tailored solutions to support growth. Work closely with internal teams and external sales to research growth drivers and help support delivery of the plans Collaborate closely with sales colleagues to deliver technical expertise throughout the sales cycle. Provide on-site service and technical support, ensuring solutions meet customer requirements. Own the Test/Demo area on a daily basis, preparing and conducting trials as necessary. Liaise with the engineering team for support, drawings and documentation as required. Produce accurate quotations in line with best practice and customer specifications. Deliver technical training to sales colleagues, new starters, and customer teams. Handle customer queries (phone/email) including technical support, pricing, and delivery updates. Resolve customer issues effectively while upholding company values and objectives Person Specification: Strong technical knowledge, ideally within materials handling, specifically automation or vacuum technology. Excellent written and verbal communication, customer service, and problem-solving skills. Comfortable in a fast-paced environment, with strong analytical and creative thinking. Sales and marketing experience to support business development. Professional, tactful approach to handling customer issues. Driven, collaborative, and solution-oriented mindset. Ideally 3+ years' experience in an Application Engineer or similar technical role. Relevant technical diploma or equivalent qualification. Experience with CRM systems (Salesforce desirable). Salary & Hours: 35,000 - 40,000 per annum Days Monday - Friday Early finish on a Friday 23 Holidays per year plus Bank Holidays Company contributory pension scheme Westfield level 1 If this vacancy sounds of interest, please apply today and one of our consultants will be in touch with suitable applications.
Feb 14, 2026
Full time
Technical Sales Engineer Chesterfield - S41 35,000 - 40,000 per annum Days Monday-Friday Permanent Position Metalis are working in partnership with a specialist engineering company involved in the design and manufacture of bespoke Material handling equipment. This role may require occasional travel to sites both within the UK and internationally. Technical Sales Engineer's are the key resource for the sales team and customers, engaging in many aspects of customer support and growth delivery. You will play a vital role in supporting the sales/marketing process by providing expert support and guidance, identifying solutions, developing target markets, customers and ensuring a seamless customer experience from initial enquiry through to implementation. Duties & Responsibilities: Develop and maintain strong professional relationships within target accounts. New Customer/Market Development in support of External sales Identify customer needs and opportunities, recommending tailored solutions to support growth. Work closely with internal teams and external sales to research growth drivers and help support delivery of the plans Collaborate closely with sales colleagues to deliver technical expertise throughout the sales cycle. Provide on-site service and technical support, ensuring solutions meet customer requirements. Own the Test/Demo area on a daily basis, preparing and conducting trials as necessary. Liaise with the engineering team for support, drawings and documentation as required. Produce accurate quotations in line with best practice and customer specifications. Deliver technical training to sales colleagues, new starters, and customer teams. Handle customer queries (phone/email) including technical support, pricing, and delivery updates. Resolve customer issues effectively while upholding company values and objectives Person Specification: Strong technical knowledge, ideally within materials handling, specifically automation or vacuum technology. Excellent written and verbal communication, customer service, and problem-solving skills. Comfortable in a fast-paced environment, with strong analytical and creative thinking. Sales and marketing experience to support business development. Professional, tactful approach to handling customer issues. Driven, collaborative, and solution-oriented mindset. Ideally 3+ years' experience in an Application Engineer or similar technical role. Relevant technical diploma or equivalent qualification. Experience with CRM systems (Salesforce desirable). Salary & Hours: 35,000 - 40,000 per annum Days Monday - Friday Early finish on a Friday 23 Holidays per year plus Bank Holidays Company contributory pension scheme Westfield level 1 If this vacancy sounds of interest, please apply today and one of our consultants will be in touch with suitable applications.
Unit 21/22 White Lion Walk, Guildford, Surrey. GU1 3DN Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Feb 14, 2026
Full time
Unit 21/22 White Lion Walk, Guildford, Surrey. GU1 3DN Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
The Recruitment Group
Normanton On Soar, Leicestershire
The Recruitment Group is looking for a Property Manager & Admin Assistant for our Client based in Loughborough. The role of Property Manager & Admin Assistant is a perm role. If you are interested in this role please carry on reading. Salary for the Property Manager & Admin Assistant: £28,000 plus (experience dependent) Hours: Monday to Thursday 9am to 5.30pm Friday 9am to 5pm 1 hour lunch break 37 hours a week Location: Loughborough Overview: Assist with liaising with insurers for annual reviews Keeping portfolio up to date Conducting and booking viewings Coordinating repairs and conducting rental inspections Producing sales particulars Conducting land inspections Raising and issuing management fee invoices Handle incoming inquiries via phone and email Identifying new ways to improve customer service, making recommendations Performing anti-money laundering checks Providing instructions to accounts regarding the collection of rents Updating clients Preparing sales and rental reports Occasional reception cover About you: Proven Property Management experience Strong administration skills MS Office Excel, Word, Outlook etc Ability to work on own initiative and manage time effectively Good organisational skills Happy to take direction from team members Administration support, where needed, for the rural estates team Strong communication skills, written and verbal Car driver (mileage allowance paid) For more information and to apply, get in touch with Jane on (phone number removed) at The Recruitment Group. If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read our GDPR Data Protection
Feb 14, 2026
Full time
The Recruitment Group is looking for a Property Manager & Admin Assistant for our Client based in Loughborough. The role of Property Manager & Admin Assistant is a perm role. If you are interested in this role please carry on reading. Salary for the Property Manager & Admin Assistant: £28,000 plus (experience dependent) Hours: Monday to Thursday 9am to 5.30pm Friday 9am to 5pm 1 hour lunch break 37 hours a week Location: Loughborough Overview: Assist with liaising with insurers for annual reviews Keeping portfolio up to date Conducting and booking viewings Coordinating repairs and conducting rental inspections Producing sales particulars Conducting land inspections Raising and issuing management fee invoices Handle incoming inquiries via phone and email Identifying new ways to improve customer service, making recommendations Performing anti-money laundering checks Providing instructions to accounts regarding the collection of rents Updating clients Preparing sales and rental reports Occasional reception cover About you: Proven Property Management experience Strong administration skills MS Office Excel, Word, Outlook etc Ability to work on own initiative and manage time effectively Good organisational skills Happy to take direction from team members Administration support, where needed, for the rural estates team Strong communication skills, written and verbal Car driver (mileage allowance paid) For more information and to apply, get in touch with Jane on (phone number removed) at The Recruitment Group. If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read our GDPR Data Protection
Store Manager (40 hours) Hackett Location: Braintree Village Contract type: permanent Closing Date: Closing Date: Key Responsibilities Description Team Management Lead and inspire the sales team, fostering a passion for the brand. Provide necessary tools and guidance for the personal development of team members. Sales Develop and execute sales strategies, ensuring achievement of commercial goals and KPIs. Engage the sales team through action plans while maintaining a consistent brand image during the sales process Customer Experience Attract and cultivate customer loyalty by delivering top-quality service and attending to every detail of the customer experience. Shop Administration Ensure adherence to operational procedures including inventorymanagement, stock control, cash handling, and daily reporting. Shop Operations Manage and oversee daily shop operations, establish opening andclosing routines, optimise shop layout and functioning formaximum profitability. Human ResourceManagement -Handle HR duties such as recruitment, hiring, training, scheduling,assigning responsibilities, setting sales quotas, and performancemanagement based on metrics. Accounting and Financials Administer accounting functions, meet sales and financial targets,manage budgets, and oversee payroll processes according toestablished policies. Inventory Control Maintain optimal inventory levels through regular counts, seasonal adjustments, and management of specials or sales items. Customer Service Enforce exceptional customer service standards, establish criteria for staff behaviour, ensure security and safety measures, develop emergency and lock-down procedures, and guarantee compliance with health and safety regulations. Loss Prevention Implement security measures, monitor and audit inventory levels, handle damaged merchandise appropriately, and establish strategies to prevent losses. This role demands proactive leadership, a keen eye for detail, and the ability to juggle multiple responsibilities while upholding the brand's values. If you are enthusiastic about driving sales, managing teams, and creating exceptional customer experiences, we invite you to consider joining our team as a Store Manager.
Feb 14, 2026
Full time
Store Manager (40 hours) Hackett Location: Braintree Village Contract type: permanent Closing Date: Closing Date: Key Responsibilities Description Team Management Lead and inspire the sales team, fostering a passion for the brand. Provide necessary tools and guidance for the personal development of team members. Sales Develop and execute sales strategies, ensuring achievement of commercial goals and KPIs. Engage the sales team through action plans while maintaining a consistent brand image during the sales process Customer Experience Attract and cultivate customer loyalty by delivering top-quality service and attending to every detail of the customer experience. Shop Administration Ensure adherence to operational procedures including inventorymanagement, stock control, cash handling, and daily reporting. Shop Operations Manage and oversee daily shop operations, establish opening andclosing routines, optimise shop layout and functioning formaximum profitability. Human ResourceManagement -Handle HR duties such as recruitment, hiring, training, scheduling,assigning responsibilities, setting sales quotas, and performancemanagement based on metrics. Accounting and Financials Administer accounting functions, meet sales and financial targets,manage budgets, and oversee payroll processes according toestablished policies. Inventory Control Maintain optimal inventory levels through regular counts, seasonal adjustments, and management of specials or sales items. Customer Service Enforce exceptional customer service standards, establish criteria for staff behaviour, ensure security and safety measures, develop emergency and lock-down procedures, and guarantee compliance with health and safety regulations. Loss Prevention Implement security measures, monitor and audit inventory levels, handle damaged merchandise appropriately, and establish strategies to prevent losses. This role demands proactive leadership, a keen eye for detail, and the ability to juggle multiple responsibilities while upholding the brand's values. If you are enthusiastic about driving sales, managing teams, and creating exceptional customer experiences, we invite you to consider joining our team as a Store Manager.
Customer Experience and Operations Manager - Oxford Customer Experience and Operations Manager - Oxford Profile Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Feb 14, 2026
Full time
Customer Experience and Operations Manager - Oxford Customer Experience and Operations Manager - Oxford Profile Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
We are looking for an experienced, motivated, and people-focused Property Valuer with a genuine passion for estate agency and the property market. You will take pride in providing clear, confident advice to clients and thrive in a role where building relationships and delivering exceptional service are at the heart of everything you do. With proven valuing experience, strong market knowledge, and a professional yet approachable manner, you will play a key role in helping sellers make informed decisions and supporting the continued success of the team. To thrive in this role, you will bring: Proven experience as a Property Valuer within estate agency A genuine passion for property and the local market Excellent communication and interpersonal skills, with the ability to build rapport and trust Strong negotiation skills and a customer-first mindset In-depth knowledge of property values, market trends and relevant regulations A full UK driving licence (essential) What your day to day will look like: As a Property Valuer, you will be the first point of contact for many of their sellers, providing accurate, well-considered valuations and clear guidance throughout the early stages of their moving journey. You will work closely with the sales team to ensure a smooth transition from valuation to instruction, always representing the brand with professionalism and care. Key responsibilities: Conducting property valuations and appraisals accurately, efficiently and in a timely manner Building and maintaining strong relationships with clients, understanding their needs and providing outstanding customer service Collaborating with the sales team to support successful property transactions
Feb 14, 2026
Full time
We are looking for an experienced, motivated, and people-focused Property Valuer with a genuine passion for estate agency and the property market. You will take pride in providing clear, confident advice to clients and thrive in a role where building relationships and delivering exceptional service are at the heart of everything you do. With proven valuing experience, strong market knowledge, and a professional yet approachable manner, you will play a key role in helping sellers make informed decisions and supporting the continued success of the team. To thrive in this role, you will bring: Proven experience as a Property Valuer within estate agency A genuine passion for property and the local market Excellent communication and interpersonal skills, with the ability to build rapport and trust Strong negotiation skills and a customer-first mindset In-depth knowledge of property values, market trends and relevant regulations A full UK driving licence (essential) What your day to day will look like: As a Property Valuer, you will be the first point of contact for many of their sellers, providing accurate, well-considered valuations and clear guidance throughout the early stages of their moving journey. You will work closely with the sales team to ensure a smooth transition from valuation to instruction, always representing the brand with professionalism and care. Key responsibilities: Conducting property valuations and appraisals accurately, efficiently and in a timely manner Building and maintaining strong relationships with clients, understanding their needs and providing outstanding customer service Collaborating with the sales team to support successful property transactions
Posted Thursday 18 December 2025 at 01:00 We're the feel good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni channel business serving millions of customers we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Sutton team. The Store As our Sutton Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organisational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance related retail management bonus scheme. Our family friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. ️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. Please note - these benefits and perks are non contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
Feb 14, 2026
Full time
Posted Thursday 18 December 2025 at 01:00 We're the feel good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni channel business serving millions of customers we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Sutton team. The Store As our Sutton Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organisational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance related retail management bonus scheme. Our family friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. ️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. Please note - these benefits and perks are non contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
Hamilton Barnes Associates Limited
Manchester, Lancashire
Are you ready to lead the design and delivery of network solutions that support mission-critical operations at enterprise scale? Join a market-leading communications and customer engagement provider trusted by some of the UK's most secure and mission-critical organizations. Supporting complex enterprise and public sector environments, the organization delivers advanced contact center, collaboration, and secure network solutions that enable exceptional customer experiences and resilient operations. By combining strategic expertise, innovative technology, and a partnership-led approach, the business helps organizations drive transformation, improve performance, and deliver measurable outcomes at scale. With a strong reputation for innovation, service excellence, and long-term client relationships, this is an opportunity to play a key role in shaping solutions that make a real impact at a strategic level. If you're looking to step into a senior role where your expertise drives real strategic impact, make your next move count, apply now. Responsibilities Lead and develop a team of 10 account managers and account development professionals Define and execute a structured account development strategy across the customer base Drive retention of at least 90 percent of annual recurring revenue Generate incremental growth through effective cross-sell and upsell activity Ensure customers are aligned to the right sales resources with clear engagement models Use data, forecasting, and reporting to guide decision-making and sales strategy Maintain personal responsibility for a selection of key accounts Work closely with senior stakeholders to align sales execution with wider business objectives Introduce clarity, consistency, and accountability across the account management team Requirements / Must Have Proven experience leading an account management or account development sales team Demonstrated success transforming or reshaping a sales function Strong data literacy with the ability to forecast, analyse, and report on performance Background in B2B sales within technology, telecoms, or a comparable services environment Experience managing both retention and growth targets Confident communicator with the ability to set direction and challenge constructively Able to work from Manchester at least three days per week (hybrid) Skills / Preferred Experience operating as a player-manager Exposure to complex, multi-service portfolios Background working with both new business and existing account teams Benefits Competitive base salary Uncapped commission structure Hybrid working model Pension contribution and wider benefits package Clear progression into a broader sales leadership role Salary Circa £80,000 base plus commission
Feb 14, 2026
Full time
Are you ready to lead the design and delivery of network solutions that support mission-critical operations at enterprise scale? Join a market-leading communications and customer engagement provider trusted by some of the UK's most secure and mission-critical organizations. Supporting complex enterprise and public sector environments, the organization delivers advanced contact center, collaboration, and secure network solutions that enable exceptional customer experiences and resilient operations. By combining strategic expertise, innovative technology, and a partnership-led approach, the business helps organizations drive transformation, improve performance, and deliver measurable outcomes at scale. With a strong reputation for innovation, service excellence, and long-term client relationships, this is an opportunity to play a key role in shaping solutions that make a real impact at a strategic level. If you're looking to step into a senior role where your expertise drives real strategic impact, make your next move count, apply now. Responsibilities Lead and develop a team of 10 account managers and account development professionals Define and execute a structured account development strategy across the customer base Drive retention of at least 90 percent of annual recurring revenue Generate incremental growth through effective cross-sell and upsell activity Ensure customers are aligned to the right sales resources with clear engagement models Use data, forecasting, and reporting to guide decision-making and sales strategy Maintain personal responsibility for a selection of key accounts Work closely with senior stakeholders to align sales execution with wider business objectives Introduce clarity, consistency, and accountability across the account management team Requirements / Must Have Proven experience leading an account management or account development sales team Demonstrated success transforming or reshaping a sales function Strong data literacy with the ability to forecast, analyse, and report on performance Background in B2B sales within technology, telecoms, or a comparable services environment Experience managing both retention and growth targets Confident communicator with the ability to set direction and challenge constructively Able to work from Manchester at least three days per week (hybrid) Skills / Preferred Experience operating as a player-manager Exposure to complex, multi-service portfolios Background working with both new business and existing account teams Benefits Competitive base salary Uncapped commission structure Hybrid working model Pension contribution and wider benefits package Clear progression into a broader sales leadership role Salary Circa £80,000 base plus commission
Market 36 Recruitment are currently recruiting for a Branch Administrator on behalf of our client based in Dartford, Kent on a permanent, full-time basis. The successful candidate will be responsible for supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations, delivering professional administrative support and maintaining clear communication between customers and internal teams. Immediate start is available for candidates not subject to a notice period. Roles & Responsibilities: Act as Personal Assistant to the Branch and Sales Manager Manage incoming calls and maintain the branch switchboard Serve as the first point of contact for customer enquiries Provide administrative support across departments as required Prepare sales quotations and issue invoices and delivery tickets Carry out daily cashiering duties and liaise with Head Office Maintain accurate records and ensure data is kept up to date Update the sales database regularly Support the sales team during events and trade shows Conduct monthly stock checks on domestic items Ensure timely and clear communication across the team Consistently deliver professional and customer-focused service Experience, education & qualifications: Strong communication skills and a professional telephone manner Confidence in dealing with people at all levels Discreet and trustworthy when handling confidential information Excellent organisational skills with the ability to multitask High level of accuracy with both written communication and numerical data Proficient in Microsoft Office (Word, Excel, PowerPoint) Self-motivated, approachable, and a team player Ability to use initiative and adapt in a fast-paced environment Well-presented and detail-oriented Hours: 40 hours per week, Monday to Friday, 8am to 5pm (1-hour unpaid lunch) Salary: Competitive (DOE), plus bonus Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Feb 13, 2026
Full time
Market 36 Recruitment are currently recruiting for a Branch Administrator on behalf of our client based in Dartford, Kent on a permanent, full-time basis. The successful candidate will be responsible for supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations, delivering professional administrative support and maintaining clear communication between customers and internal teams. Immediate start is available for candidates not subject to a notice period. Roles & Responsibilities: Act as Personal Assistant to the Branch and Sales Manager Manage incoming calls and maintain the branch switchboard Serve as the first point of contact for customer enquiries Provide administrative support across departments as required Prepare sales quotations and issue invoices and delivery tickets Carry out daily cashiering duties and liaise with Head Office Maintain accurate records and ensure data is kept up to date Update the sales database regularly Support the sales team during events and trade shows Conduct monthly stock checks on domestic items Ensure timely and clear communication across the team Consistently deliver professional and customer-focused service Experience, education & qualifications: Strong communication skills and a professional telephone manner Confidence in dealing with people at all levels Discreet and trustworthy when handling confidential information Excellent organisational skills with the ability to multitask High level of accuracy with both written communication and numerical data Proficient in Microsoft Office (Word, Excel, PowerPoint) Self-motivated, approachable, and a team player Ability to use initiative and adapt in a fast-paced environment Well-presented and detail-oriented Hours: 40 hours per week, Monday to Friday, 8am to 5pm (1-hour unpaid lunch) Salary: Competitive (DOE), plus bonus Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 13, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
# Find Your RoleStore Manager Somerset page is loaded Store Manager Somersetlocations: JP TM - Retail - Somersettime type: Full timeposted on: Posted Todayjob requisition id: JR6TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Store Manager is responsible for managing the day-to-day retail operations of their applicable store inclusive of sales and service, team leadership and operational excellence. ROLES AND RESPONSIBILITIES Develop and implement strategies to drive sales and key performance indicators Manage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goals Implement product and visual merchandising directives and techniques to maximize space and drive sales Manage and communicate merchandise opportunities to District Manager/ buying team Analyze customer profiles, buying trends, and competitive information to impact and drive business Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business Support new store openings, remodels, pop-ups and special events as needed Communicate staffing, merchandising and operational needs to HQ team Manage and achieve or exceed all inventory and shrink goals; plan and execute bi-annual Physical Inventory Manage inventory control procedures including product receipt, transfers and returns Provide direction, feedback and coaching to foster collaboration and productivity Recruit, train and retain an exceptional team of support managers and client experience focused associates Train and coach team to meet and/or adhere to client service standards and company policies and procedures Manage store-level HR functions, including associate scheduling and timecard review / approval Manage and maintain store cleanliness and organization, including front of house and stock space TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Proficient in Microsoft Applications Proficient in point-of-sale (POS) systems Experience with back office operations management, visual merchandising and recruitment / training Strong written and verbal communication skills Ability to manage and mentor a team Ability to work effectively and collaboratively with cross-functional teams and stakeholders Ability to make decisions independently, or escalate when applicable Ability to work non-traditional hours; weekends, evenings and holidays EDUCATION AND EXPERIENCE Bachelor's Degree in Business or related field preferred Minimum 2 years' experience in retail store management Minimum 4 years' experience in a client services related capacity PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a retail environment / store Walk, sit, stand, bend, reach and move continually during working hoursIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity
Feb 13, 2026
Full time
# Find Your RoleStore Manager Somerset page is loaded Store Manager Somersetlocations: JP TM - Retail - Somersettime type: Full timeposted on: Posted Todayjob requisition id: JR6TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Store Manager is responsible for managing the day-to-day retail operations of their applicable store inclusive of sales and service, team leadership and operational excellence. ROLES AND RESPONSIBILITIES Develop and implement strategies to drive sales and key performance indicators Manage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goals Implement product and visual merchandising directives and techniques to maximize space and drive sales Manage and communicate merchandise opportunities to District Manager/ buying team Analyze customer profiles, buying trends, and competitive information to impact and drive business Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business Support new store openings, remodels, pop-ups and special events as needed Communicate staffing, merchandising and operational needs to HQ team Manage and achieve or exceed all inventory and shrink goals; plan and execute bi-annual Physical Inventory Manage inventory control procedures including product receipt, transfers and returns Provide direction, feedback and coaching to foster collaboration and productivity Recruit, train and retain an exceptional team of support managers and client experience focused associates Train and coach team to meet and/or adhere to client service standards and company policies and procedures Manage store-level HR functions, including associate scheduling and timecard review / approval Manage and maintain store cleanliness and organization, including front of house and stock space TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Proficient in Microsoft Applications Proficient in point-of-sale (POS) systems Experience with back office operations management, visual merchandising and recruitment / training Strong written and verbal communication skills Ability to manage and mentor a team Ability to work effectively and collaboratively with cross-functional teams and stakeholders Ability to make decisions independently, or escalate when applicable Ability to work non-traditional hours; weekends, evenings and holidays EDUCATION AND EXPERIENCE Bachelor's Degree in Business or related field preferred Minimum 2 years' experience in retail store management Minimum 4 years' experience in a client services related capacity PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a retail environment / store Walk, sit, stand, bend, reach and move continually during working hoursIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 13, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
As an Opticians Store Manager you will beensya responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. About the role Reporting to the Regional manager 该team和Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability. You will also: Empower your team to nurture customer relationships to deliver sales through service. Inspire your team daily to deliver to target and beyond. Create a successful store environment. Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre testing, dispensing and much more, tailored to individual needs and preferences. Complete our industry leading 'Step into Optics' training programme to help you develop your professional and clinical knowledge. What you'll need to have empatan These are the essential skills or experience needed to succeed in this role. Experience leading a team. It would be great if you also have মুক্তं These are desirable skills or experience and are not essential; we would welcome applications from candidates that don't match these additional criteria. Experience working within a clinical or Optical environment. Experience leading a team within a customer facing setting. Our benefits Boots Retirement relata Saving Plan. Discretionary annual bonus. Generous employee discounts. Enhanced maternity/paternity/ad أمري adoption leave pay and gift card for anyone expecting or adopting a child. Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counseling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next If you choose to apply, your application will be reviewed by our team and we will contact youа as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to / provide reasonable adjustments to help you be at your nossa best.
Feb 13, 2026
Full time
As an Opticians Store Manager you will beensya responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. About the role Reporting to the Regional manager 该team和Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability. You will also: Empower your team to nurture customer relationships to deliver sales through service. Inspire your team daily to deliver to target and beyond. Create a successful store environment. Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre testing, dispensing and much more, tailored to individual needs and preferences. Complete our industry leading 'Step into Optics' training programme to help you develop your professional and clinical knowledge. What you'll need to have empatan These are the essential skills or experience needed to succeed in this role. Experience leading a team. It would be great if you also have মুক্তं These are desirable skills or experience and are not essential; we would welcome applications from candidates that don't match these additional criteria. Experience working within a clinical or Optical environment. Experience leading a team within a customer facing setting. Our benefits Boots Retirement relata Saving Plan. Discretionary annual bonus. Generous employee discounts. Enhanced maternity/paternity/ad أمري adoption leave pay and gift card for anyone expecting or adopting a child. Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counseling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's next If you choose to apply, your application will be reviewed by our team and we will contact youа as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to / provide reasonable adjustments to help you be at your nossa best.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 13, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
