Jenningsbet - Retail Betting Sales Assistant 37.5 hours over any 5 days from 7 (plus opportunities for paid overtime). We are looking for a Sales Assistant to be part of a team in a fun and engaging betting environment. Whilst we welcome applications from those with a betting shop background, we also want to talk to you if you want to learn, are great with customers, flexible in your approach, and enjoy a sociable workplace. Our customers are at the heart of what we do. We are passionate about providing a great gaming experience, in a safe, controlled environment. DUTIES DAY-TO-DAY Your role will be working with the rest of the team; growing the customer base and loyalty, through great teamwork and customer service. You will report into the Branch Manager who will ensure you are trained with great skills for the job. RESPONSIBILITIES Building customer relationships, in order to create a great shop atmosphere and customer loyalty Ensuring company wide campaigns are promoted to our customers Accepting bets, accurate settlement, and payment of winning bets Monitor the activity of our competitors making sure we're ahead of the game To take all possible steps to provide a safe working environment Deputise in the absence of the Branch Manager REQUIREMENTS You will love working as part of a flexible team and enjoy the customer interaction element of the role Good with numbers and cash handling Great personal presentation and time keeping REWARDS Industry leading pay Opportunities to progress your Jenningsbet Career Salary increase within the first 12 months Discretionary annual bonus Free eye tests and discounts on VDU glasses Live sport streamed in shops Career progression and Apprenticeship schemes Opportunities to attend Race Days and Darts events Flexibility of employment is important to our business. We offer full time and part time positions. We operate seven days a week and are also open in the evenings, which is why it can be great for your work/home life balance We are a family owned and run business. Since creating Jenningsbet back in 2007, we have grown to become the UK's largest independent bookmaker. Now with over 150 shops nationwide, we are proud to have created an environment where we focus on our customers and value our teams. INTERESTED? Simply click on the link below to be taken to our application site where you will need to fill in a couple of details and submit your CV. Good Luck!
Apr 14, 2026
Full time
Jenningsbet - Retail Betting Sales Assistant 37.5 hours over any 5 days from 7 (plus opportunities for paid overtime). We are looking for a Sales Assistant to be part of a team in a fun and engaging betting environment. Whilst we welcome applications from those with a betting shop background, we also want to talk to you if you want to learn, are great with customers, flexible in your approach, and enjoy a sociable workplace. Our customers are at the heart of what we do. We are passionate about providing a great gaming experience, in a safe, controlled environment. DUTIES DAY-TO-DAY Your role will be working with the rest of the team; growing the customer base and loyalty, through great teamwork and customer service. You will report into the Branch Manager who will ensure you are trained with great skills for the job. RESPONSIBILITIES Building customer relationships, in order to create a great shop atmosphere and customer loyalty Ensuring company wide campaigns are promoted to our customers Accepting bets, accurate settlement, and payment of winning bets Monitor the activity of our competitors making sure we're ahead of the game To take all possible steps to provide a safe working environment Deputise in the absence of the Branch Manager REQUIREMENTS You will love working as part of a flexible team and enjoy the customer interaction element of the role Good with numbers and cash handling Great personal presentation and time keeping REWARDS Industry leading pay Opportunities to progress your Jenningsbet Career Salary increase within the first 12 months Discretionary annual bonus Free eye tests and discounts on VDU glasses Live sport streamed in shops Career progression and Apprenticeship schemes Opportunities to attend Race Days and Darts events Flexibility of employment is important to our business. We offer full time and part time positions. We operate seven days a week and are also open in the evenings, which is why it can be great for your work/home life balance We are a family owned and run business. Since creating Jenningsbet back in 2007, we have grown to become the UK's largest independent bookmaker. Now with over 150 shops nationwide, we are proud to have created an environment where we focus on our customers and value our teams. INTERESTED? Simply click on the link below to be taken to our application site where you will need to fill in a couple of details and submit your CV. Good Luck!
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Apr 14, 2026
Full time
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
We're currently hiring Customer Service Advisors for our central team based in Kirkby Thore. We want our customers to be as valued and appreciated as our colleagues are (we're a Top Global Employer don't you know) so we're looking for people who can bring their personality and experience to the role and be a great ambassador for our business. As the Customer Service Advisor, you are the heartbeat of our business and unite us with our customers, you bring our products to life and create solutions by putting yourself in the customer's shoes and investing time to know their business. SGIS are part of Saint-Gobain UK & Ireland and create high performance drylining and insulation solutions that take care of people and the planet We can offer a flexible hybrid working model on successful completion of training. What we're looking for: We are looking for people people who are happy to go the extra mile for our customers. Experience is great, but its not everything - if you have the right attitudes and values we can always teach you the know-how. We're looking for: Great communication and effective listening The initiative to think of creative solutions You'll be able to use systems and technology and be able to pick up new software Good attention to detail Able to prioritise tasks and get to the most important bits first Identify the changing needs of the business and our customers What you'll be doing: You will be speaking to our customers via phone and email to assess their needs, giving guidance to assure they get the right product for their project when they need it. You will be using our systems to process orders, check details, update deliveries and weights, and other variables that could affect the service, keeping the customer informed along the way. As you get to grips with the role you will be able to specialise in other areas such as bespoke, exports or account management where you will further develop your knowledge. We'll provide learning and development along the way to set you up for success and help you to be the best you can be. Reply to customer enquiries, process orders and contact customers across multiple businesses using a variety of communication methods. Check the accuracy of orders to minimise the number of credits and customer issues/complaints. Contribute to a continuous improvement culture, identifying opportunities and generating ideas to improve our service. Gather customer insight through the strong relationships you build Are SGIS and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working as we know everyone's circumstances are different. Our standard working hours are 08:00 - 17:00, Monday to Friday , but we're open to flexible working arrangements - whether that's adjusted hours or job-sharing. Let's talk about what works for you. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We can't wait to start our journey with you!
Apr 14, 2026
Full time
We're currently hiring Customer Service Advisors for our central team based in Kirkby Thore. We want our customers to be as valued and appreciated as our colleagues are (we're a Top Global Employer don't you know) so we're looking for people who can bring their personality and experience to the role and be a great ambassador for our business. As the Customer Service Advisor, you are the heartbeat of our business and unite us with our customers, you bring our products to life and create solutions by putting yourself in the customer's shoes and investing time to know their business. SGIS are part of Saint-Gobain UK & Ireland and create high performance drylining and insulation solutions that take care of people and the planet We can offer a flexible hybrid working model on successful completion of training. What we're looking for: We are looking for people people who are happy to go the extra mile for our customers. Experience is great, but its not everything - if you have the right attitudes and values we can always teach you the know-how. We're looking for: Great communication and effective listening The initiative to think of creative solutions You'll be able to use systems and technology and be able to pick up new software Good attention to detail Able to prioritise tasks and get to the most important bits first Identify the changing needs of the business and our customers What you'll be doing: You will be speaking to our customers via phone and email to assess their needs, giving guidance to assure they get the right product for their project when they need it. You will be using our systems to process orders, check details, update deliveries and weights, and other variables that could affect the service, keeping the customer informed along the way. As you get to grips with the role you will be able to specialise in other areas such as bespoke, exports or account management where you will further develop your knowledge. We'll provide learning and development along the way to set you up for success and help you to be the best you can be. Reply to customer enquiries, process orders and contact customers across multiple businesses using a variety of communication methods. Check the accuracy of orders to minimise the number of credits and customer issues/complaints. Contribute to a continuous improvement culture, identifying opportunities and generating ideas to improve our service. Gather customer insight through the strong relationships you build Are SGIS and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working as we know everyone's circumstances are different. Our standard working hours are 08:00 - 17:00, Monday to Friday , but we're open to flexible working arrangements - whether that's adjusted hours or job-sharing. Let's talk about what works for you. If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We can't wait to start our journey with you!
Are you ready to elevate your career in retail management? Imagine leading a dynamic team across multiple leisure centres in the East region, driving success and innovation in a thriving industry. This is your chance to make a significant impact while enjoying a rewarding and fulfilling career. The role of Regional Retail Manager for a renowned Leisure Centre Group offers an unparalleled platform to showcase your leadership skills. Overseeing operations across several locations, you will be at the forefront of enhancing customer experiences, optimising sales performance, and implementing strategic initiatives. This position is perfect for those who thrive in a fast-paced environment and are passionate about delivering excellence. Candidates with a proven track record in retail management, particularly within the leisure or hospitality sectors, will find this role particularly engaging. Strong leadership abilities, excellent communication skills, and a knack for problem-solving are essential. Experience in managing multiple sites and a deep understanding of retail operations will set you apart. In this role, you will be responsible for driving sales growth, ensuring high standards of customer service, and fostering a positive work environment. Your strategic vision will be crucial in developing and executing business plans that align with the company's goals. Additionally, you will play a key role in mentoring and developing your team, ensuring they have the tools and support needed to succeed. This position offers a competitive salary, comprehensive benefits package, and the chance to work with a supportive and forward-thinking organisation. The company values innovation, teamwork, and professional development, providing ample opportunities for career progression. Take the next step in your career and become a pivotal part of a leading Leisure Centre Group. Apply now to join a team that values your expertise and is committed to your professional growth.
Apr 14, 2026
Full time
Are you ready to elevate your career in retail management? Imagine leading a dynamic team across multiple leisure centres in the East region, driving success and innovation in a thriving industry. This is your chance to make a significant impact while enjoying a rewarding and fulfilling career. The role of Regional Retail Manager for a renowned Leisure Centre Group offers an unparalleled platform to showcase your leadership skills. Overseeing operations across several locations, you will be at the forefront of enhancing customer experiences, optimising sales performance, and implementing strategic initiatives. This position is perfect for those who thrive in a fast-paced environment and are passionate about delivering excellence. Candidates with a proven track record in retail management, particularly within the leisure or hospitality sectors, will find this role particularly engaging. Strong leadership abilities, excellent communication skills, and a knack for problem-solving are essential. Experience in managing multiple sites and a deep understanding of retail operations will set you apart. In this role, you will be responsible for driving sales growth, ensuring high standards of customer service, and fostering a positive work environment. Your strategic vision will be crucial in developing and executing business plans that align with the company's goals. Additionally, you will play a key role in mentoring and developing your team, ensuring they have the tools and support needed to succeed. This position offers a competitive salary, comprehensive benefits package, and the chance to work with a supportive and forward-thinking organisation. The company values innovation, teamwork, and professional development, providing ample opportunities for career progression. Take the next step in your career and become a pivotal part of a leading Leisure Centre Group. Apply now to join a team that values your expertise and is committed to your professional growth.
Sales Executive Location: Worcester (Office-based) Package: £28,000 - £30,000 + Commission + Excellent Benefits Reference: Overview Our client, a respected and long-established training and consultancy provider based in Worcester, is seeking multiple driven and proactive Sales Executives to join their team. This role sits within a structured sales environment, working closely with a Senior Account Manager to support, develop and grow key strategic accounts. This is an ideal opportunity for someone with outbound sales experience who is looking to develop a long-term career in consultative sales, account management or business development. The position is fully office-based in Worcester. Purpose of the Role The Sales Executive will support the Senior Account Manager in managing major accounts, identifying growth opportunities and building strong stakeholder relationships. The focus is on proactive outreach, booking high-quality meetings and contributing to the development of revenue opportunities across key accounts. Key Responsibilities Account Development Proactively analyse and map major customer accounts to understand structure, stakeholder networks and potential growth areas. Identify cross-sell and up-sell opportunities across a range of training and consultancy services. Book meetings with key stakeholders, including new contacts, new departments and emerging decision-makers. Prepare account insights, meeting notes, follow-up actions and opportunity reports for the Senior Account Manager. Sales Activity Conduct outbound calls, emails and digital engagement to generate interest and build rapport with prospects and existing contacts. Position the organisation's services professionally and clearly to encourage customer engagement. Achieve agreed KPIs relating to activity levels, meeting generation and quality of interactions. Produce accurate customer quotes and demonstrate correct usage of pricing and discount models. Customer Service & Communication Provide an excellent standard of customer care when liaising with clients. Create professional written communication, including emails and proposals. Support high-quality customer interactions before, during and after meetings. Administrative Responsibilities Maintain accurate CRM records, including dialogue reports, data fields and opportunity tracking. Complete internal documentation in line with company processes. Ensure communications and data entry meet required accuracy and consistency standards. Essential Skills & Experience Minimum 12 months' experience in a sales role, ideally including outbound calling. Excellent communication skills, both written and verbal. Confident engaging customers by phone and able to build strong rapport quickly. Strong organisational skills with the ability to manage a varied workload. Analytical approach with the ability to identify opportunities through research and account mapping. Ability to follow instructions accurately and work both independently and as part of a team. Desirable Skills & Experience Experience in B2B sales. Further or higher education qualifications. Strong problem-solving and analytical capability. Experience working within structured sales processes or account-focused environments. Full UK driving licence and access to a vehicle (or working towards gaining a licence). Working Hours & Environment Full-time, Monday to Friday, 08:30 to 17:00. Office-based role in Worcester. Free onsite parking available. Benefits Commission scheme. Company profit-share scheme. 33 days annual leave including bank holidays, with additional holiday after five years' service. Free refreshments, daily fruit, flu jab and eye test. Cycle to Work scheme. Coaching, mentoring and clear career development opportunities. Regular company away days and social events. Supportive, people-focused culture with strong investment in personal and professional growth. How to Apply For more information or to apply, please contact: Jack Lane - Four Squared Recruitment Email:
Apr 14, 2026
Full time
Sales Executive Location: Worcester (Office-based) Package: £28,000 - £30,000 + Commission + Excellent Benefits Reference: Overview Our client, a respected and long-established training and consultancy provider based in Worcester, is seeking multiple driven and proactive Sales Executives to join their team. This role sits within a structured sales environment, working closely with a Senior Account Manager to support, develop and grow key strategic accounts. This is an ideal opportunity for someone with outbound sales experience who is looking to develop a long-term career in consultative sales, account management or business development. The position is fully office-based in Worcester. Purpose of the Role The Sales Executive will support the Senior Account Manager in managing major accounts, identifying growth opportunities and building strong stakeholder relationships. The focus is on proactive outreach, booking high-quality meetings and contributing to the development of revenue opportunities across key accounts. Key Responsibilities Account Development Proactively analyse and map major customer accounts to understand structure, stakeholder networks and potential growth areas. Identify cross-sell and up-sell opportunities across a range of training and consultancy services. Book meetings with key stakeholders, including new contacts, new departments and emerging decision-makers. Prepare account insights, meeting notes, follow-up actions and opportunity reports for the Senior Account Manager. Sales Activity Conduct outbound calls, emails and digital engagement to generate interest and build rapport with prospects and existing contacts. Position the organisation's services professionally and clearly to encourage customer engagement. Achieve agreed KPIs relating to activity levels, meeting generation and quality of interactions. Produce accurate customer quotes and demonstrate correct usage of pricing and discount models. Customer Service & Communication Provide an excellent standard of customer care when liaising with clients. Create professional written communication, including emails and proposals. Support high-quality customer interactions before, during and after meetings. Administrative Responsibilities Maintain accurate CRM records, including dialogue reports, data fields and opportunity tracking. Complete internal documentation in line with company processes. Ensure communications and data entry meet required accuracy and consistency standards. Essential Skills & Experience Minimum 12 months' experience in a sales role, ideally including outbound calling. Excellent communication skills, both written and verbal. Confident engaging customers by phone and able to build strong rapport quickly. Strong organisational skills with the ability to manage a varied workload. Analytical approach with the ability to identify opportunities through research and account mapping. Ability to follow instructions accurately and work both independently and as part of a team. Desirable Skills & Experience Experience in B2B sales. Further or higher education qualifications. Strong problem-solving and analytical capability. Experience working within structured sales processes or account-focused environments. Full UK driving licence and access to a vehicle (or working towards gaining a licence). Working Hours & Environment Full-time, Monday to Friday, 08:30 to 17:00. Office-based role in Worcester. Free onsite parking available. Benefits Commission scheme. Company profit-share scheme. 33 days annual leave including bank holidays, with additional holiday after five years' service. Free refreshments, daily fruit, flu jab and eye test. Cycle to Work scheme. Coaching, mentoring and clear career development opportunities. Regular company away days and social events. Supportive, people-focused culture with strong investment in personal and professional growth. How to Apply For more information or to apply, please contact: Jack Lane - Four Squared Recruitment Email:
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? L'Oréal is looking for a One Luxe Assistant Boutique Manager. You support leading and developing the store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go-getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store. You are a growth champion, passionate about coaching and developing the team to drive a high-performance and service-driven culture. You support monitoring the store's performance closely and contribute to implementing strong growth plans to ensure the portfolio exceeds targets and grows ahead of the market. As one of the ambassadors of L'Oréal Luxe in your store, you build strong relationships with key stakeholders, such as store and department managers. Key Responsibilities Deliver a World Class Customer Experience Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings. Foster Omni Experiences: through your team Inform new and existing customers about upcoming in-store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Driving Retail Performance Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the stores retail targets and KPIs, driving long-term growth and profitability. Proactively identify risks and opportunities to maximize results and ensure sustainable success. Creating Engaging Events: Develop and implement a dynamic annual calendar of events and animations that create memorable customer experiences and generate excitement for L'Oréal Luxe brands to achieve greater growth for your store portfolio. Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth, with a focus on leveraging product launches and brand anniversaries to maximize impact. Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. People Management and Development Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team. Team Onboarding and Training: Lead the onboarding process for new team members, providing comprehensive training that immerses them in the L'Oréal Luxe brand portfolio and sets them up for success. Drive continuous development to enhance individual performance and maximize team effectiveness. Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills, recognizing achievements and identifying areas for improvement. Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results. Employee Relations: Address and resolve HR issues within the team, ensuring a positive and productive work environment. Operational Excellence Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Stock & Operations: Ensure adequate stock levels are maintained & good level of stock in trade of top performing SKU, as well as tester & PLV management, as well as stock management, audit KPI, & financial banking processes. DELIVERABLES/OUTCOMES Achievement of Retail Targets Exceptional consumer experience Engaged High performance Team Development of Team Operational Management of Boutique Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Competitive Compensation :Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks :Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off :Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits :Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program :Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives :Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Apr 14, 2026
Full time
L'Oréal Group, the world's leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L'Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L'Oréal, you'll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what's possible. Are you ready to make an impact and be part of the journey? L'Oréal is looking for a One Luxe Assistant Boutique Manager. You support leading and developing the store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store. You are an ambitious go-getter who thrives on a challenge, stays ahead of the latest beauty and retail trends, and seizes opportunities to maximize the performance of your store. You are a growth champion, passionate about coaching and developing the team to drive a high-performance and service-driven culture. You support monitoring the store's performance closely and contribute to implementing strong growth plans to ensure the portfolio exceeds targets and grows ahead of the market. As one of the ambassadors of L'Oréal Luxe in your store, you build strong relationships with key stakeholders, such as store and department managers. Key Responsibilities Deliver a World Class Customer Experience Deliver a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoints throughout the store. Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands history, and offer tailored product knowledge, tips, and techniques to meet customer needs, as well as services across our categories & beauty tech offerings. Foster Omni Experiences: through your team Inform new and existing customers about upcoming in-store events, promotions, and brand activations & passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines. Driving Retail Performance Exceeding Sales Targets: Develop and execute retail plans to achieve and surpass the stores retail targets and KPIs, driving long-term growth and profitability. Proactively identify risks and opportunities to maximize results and ensure sustainable success. Creating Engaging Events: Develop and implement a dynamic annual calendar of events and animations that create memorable customer experiences and generate excitement for L'Oréal Luxe brands to achieve greater growth for your store portfolio. Driving Innovation and New Business: Generate creative ideas and implement innovative strategies to drive new business growth, with a focus on leveraging product launches and brand anniversaries to maximize impact. Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. People Management and Development Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team. Team Onboarding and Training: Lead the onboarding process for new team members, providing comprehensive training that immerses them in the L'Oréal Luxe brand portfolio and sets them up for success. Drive continuous development to enhance individual performance and maximize team effectiveness. Performance Monitoring and Feedback: Provide regular coaching and timely feedback on team productivity, service levels, product knowledge, and selling skills, recognizing achievements and identifying areas for improvement. Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results. Employee Relations: Address and resolve HR issues within the team, ensuring a positive and productive work environment. Operational Excellence Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). Stock & Operations: Ensure adequate stock levels are maintained & good level of stock in trade of top performing SKU, as well as tester & PLV management, as well as stock management, audit KPI, & financial banking processes. DELIVERABLES/OUTCOMES Achievement of Retail Targets Exceptional consumer experience Engaged High performance Team Development of Team Operational Management of Boutique Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Competitive Compensation :Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks :Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off :Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits :Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being. Referral Bonus Program :Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives :Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you've achieved together, you're going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you'll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You'll need to be: An experienced people-manager Used to leading teams in a fast-paced, stakeholder/customer driven environment Skilled in time management, cost control and boosting operational efficiency Motivated to consistently achieve targets Please note, the salary displayed is based on a 45 hours per week contract. Aldi are also able to offer 40 hour contracts and in these instances the salary offered would be pro-rated.
Apr 14, 2026
Full time
If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you've achieved together, you're going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you'll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You'll need to be: An experienced people-manager Used to leading teams in a fast-paced, stakeholder/customer driven environment Skilled in time management, cost control and boosting operational efficiency Motivated to consistently achieve targets Please note, the salary displayed is based on a 45 hours per week contract. Aldi are also able to offer 40 hour contracts and in these instances the salary offered would be pro-rated.
Community Sales Executive We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Community Sales Executives to join us. You will be representing and promoting the Quickline brand, whether its door to door outreach or attending community events, you will be physically present in rural communities every day. Speaking to potential customers, answering queries and signing them up to a great deal. Could that be you? If finding great prices for great people gets you out of bed in the morning, and relationship building puts a smile on your face then we would love to find out more about you. Here's why you'll love this role - You will be going door to door in rural communities, meeting and speaking with local residents, completing sales, and advising them on the most suitable broadband package for their needs. - Updating and maintaining our CRM systems with customer information. - Being a Quickline ambassador in the communities we serve. - Building meaningful relationships with the local community and with key stakeholders. Here's why you'll be great in this role - You have proven experience in hitting sales targets, in a face-to-face field sales role. - Exposure to the telecommunications sector could be helpful. - You have strong relationship building skills and experience of dealing with the public and or potential customers. - You have the ability to learn about technical products and services and articulate key benefits to potential customers. - The ability to maintain CRM records and store customer outcomes and feedback in accordance with GDPR. - You will need to be able to successfully pass a DBS check and hold a Full UK Driving Licence The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Apr 14, 2026
Full time
Community Sales Executive We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Community Sales Executives to join us. You will be representing and promoting the Quickline brand, whether its door to door outreach or attending community events, you will be physically present in rural communities every day. Speaking to potential customers, answering queries and signing them up to a great deal. Could that be you? If finding great prices for great people gets you out of bed in the morning, and relationship building puts a smile on your face then we would love to find out more about you. Here's why you'll love this role - You will be going door to door in rural communities, meeting and speaking with local residents, completing sales, and advising them on the most suitable broadband package for their needs. - Updating and maintaining our CRM systems with customer information. - Being a Quickline ambassador in the communities we serve. - Building meaningful relationships with the local community and with key stakeholders. Here's why you'll be great in this role - You have proven experience in hitting sales targets, in a face-to-face field sales role. - Exposure to the telecommunications sector could be helpful. - You have strong relationship building skills and experience of dealing with the public and or potential customers. - You have the ability to learn about technical products and services and articulate key benefits to potential customers. - The ability to maintain CRM records and store customer outcomes and feedback in accordance with GDPR. - You will need to be able to successfully pass a DBS check and hold a Full UK Driving Licence The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Assistant Manager Retail Bristol £29,000 + Bonus Ready to take the next step as an Assistant Manager in a fast paced retail environment where you can really develop and progress? We are recruiting for an Assistant Manager to join a busy, customer focused retail store in Bristol. This is a great opportunity for an experienced Assistant Manager or Supervisor who wants more responsibility, more development and a clear path forward in retail. As an Assistant Manager, you will support the Store Manager in leading the team, driving performance and delivering an outstanding retail experience. What's in it for you? Salary of £29,000 plus annual bonus Generous staff discount across a range of well known sport and lifestyle brands 33 days holiday with the option to buy more Ongoing training and development, including leadership support and brand led sessions Access to confidential wellbeing support Discounts on everyday spending including travel, groceries and gym memberships The Role: Support the day to day running of the retail store as Assistant Manager Drive sales and key retail KPIs through strong leadership Take ownership of the store in the Store Manager's absence Maintain high standards across visual merchandising, stock and operations Coach and develop your team to succeed in retail About You: Experience as an Assistant Manager or Supervisor within retail Commercially aware with a track record of driving results in retail A confident leader who can take ownership of a retail environment Passionate about people, service and progression If you are an Assistant Manager looking to build your career in retail with a growing business that invests in its people, apply now. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35723
Apr 14, 2026
Full time
Assistant Manager Retail Bristol £29,000 + Bonus Ready to take the next step as an Assistant Manager in a fast paced retail environment where you can really develop and progress? We are recruiting for an Assistant Manager to join a busy, customer focused retail store in Bristol. This is a great opportunity for an experienced Assistant Manager or Supervisor who wants more responsibility, more development and a clear path forward in retail. As an Assistant Manager, you will support the Store Manager in leading the team, driving performance and delivering an outstanding retail experience. What's in it for you? Salary of £29,000 plus annual bonus Generous staff discount across a range of well known sport and lifestyle brands 33 days holiday with the option to buy more Ongoing training and development, including leadership support and brand led sessions Access to confidential wellbeing support Discounts on everyday spending including travel, groceries and gym memberships The Role: Support the day to day running of the retail store as Assistant Manager Drive sales and key retail KPIs through strong leadership Take ownership of the store in the Store Manager's absence Maintain high standards across visual merchandising, stock and operations Coach and develop your team to succeed in retail About You: Experience as an Assistant Manager or Supervisor within retail Commercially aware with a track record of driving results in retail A confident leader who can take ownership of a retail environment Passionate about people, service and progression If you are an Assistant Manager looking to build your career in retail with a growing business that invests in its people, apply now. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35723
Junior Account Manager Worcester £30,000 - £35,000 + excellent benefits Full-time Office based Four Squared Recruitment are working in partnership with our client - a leading professional services and training organisation - to recruit a driven and energetic Junior Account Manager to join their expanding Corporate Team. This is a fantastic opportunity for someone who is passionate about building relationships, developing new business, and delivering consultative, solution-focused support to a wide range of customers. If you thrive in a people-focused, fast-paced environment, this could be the ideal next step in your sales career. About the Role As Junior Account Manager, you will play a key role in supporting the growth of the corporate division by developing new customer relationships, identifying opportunities, and strengthening existing partnerships. This is a consultative sales position - no product selling - where your ability to understand client needs and communicate value will be essential. You'll be based from the Worcester office (with free parking), with travel to client sites as required. Key Responsibilities Sales & Relationship Development - 70% Position and promote the company's services and solutions to prospects and customers over the phone and face to face Identify, qualify and develop new business opportunities Arrange meetings for the Senior Account Manager in line with KPI expectations Build strong, long-term customer relationships Understand client business objectives and future plans Consistently meet KPIs and support overall sales targets Data & Administration - 15% Produce accurate quotes and proposals Create professional written communications Maintain accurate CRM data and dialogue reports Complete internal documentation as needed Follow pricing and discount structures correctly Other Responsibilities - 15% Participate in ongoing training and coaching Follow company policies and professional standards Manage time and workload effectively About You Essential 1+ years' B2B sales or account management experience GCSE Grade C/4 or above in Maths & English Excellent communication skills Adaptable, proactive, and able to work with autonomy Professional, reliable, and well-presented Desirable Degree/HND or equivalent 3+ years' B2B experience Benefits Contributory pension Commission scheme (sales roles) Company profit share scheme 33 days holiday (including bank holidays) + extra after 5 years Free parking Cycle-to-work scheme Hybrid working (role-dependent) Coaching, mentoring & development Company away days & social events Free flu jab & eye test Family-friendly policies Why Join Them? Our client is committed to personal and professional growth, and their culture is built on authenticity, resilience, emotional intelligence, collaboration and kindness . Employees consistently praise the supportive environment and genuine sense of belonging.
Apr 14, 2026
Full time
Junior Account Manager Worcester £30,000 - £35,000 + excellent benefits Full-time Office based Four Squared Recruitment are working in partnership with our client - a leading professional services and training organisation - to recruit a driven and energetic Junior Account Manager to join their expanding Corporate Team. This is a fantastic opportunity for someone who is passionate about building relationships, developing new business, and delivering consultative, solution-focused support to a wide range of customers. If you thrive in a people-focused, fast-paced environment, this could be the ideal next step in your sales career. About the Role As Junior Account Manager, you will play a key role in supporting the growth of the corporate division by developing new customer relationships, identifying opportunities, and strengthening existing partnerships. This is a consultative sales position - no product selling - where your ability to understand client needs and communicate value will be essential. You'll be based from the Worcester office (with free parking), with travel to client sites as required. Key Responsibilities Sales & Relationship Development - 70% Position and promote the company's services and solutions to prospects and customers over the phone and face to face Identify, qualify and develop new business opportunities Arrange meetings for the Senior Account Manager in line with KPI expectations Build strong, long-term customer relationships Understand client business objectives and future plans Consistently meet KPIs and support overall sales targets Data & Administration - 15% Produce accurate quotes and proposals Create professional written communications Maintain accurate CRM data and dialogue reports Complete internal documentation as needed Follow pricing and discount structures correctly Other Responsibilities - 15% Participate in ongoing training and coaching Follow company policies and professional standards Manage time and workload effectively About You Essential 1+ years' B2B sales or account management experience GCSE Grade C/4 or above in Maths & English Excellent communication skills Adaptable, proactive, and able to work with autonomy Professional, reliable, and well-presented Desirable Degree/HND or equivalent 3+ years' B2B experience Benefits Contributory pension Commission scheme (sales roles) Company profit share scheme 33 days holiday (including bank holidays) + extra after 5 years Free parking Cycle-to-work scheme Hybrid working (role-dependent) Coaching, mentoring & development Company away days & social events Free flu jab & eye test Family-friendly policies Why Join Them? Our client is committed to personal and professional growth, and their culture is built on authenticity, resilience, emotional intelligence, collaboration and kindness . Employees consistently praise the supportive environment and genuine sense of belonging.
Locatio n: Greater London House Office, London Salary: £48,927 to £61,234 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Bring Clarion's digital experience to life by shaping accessible, engaging and user centred content across our Latimer websites. Are you a digital content specialist who loves using data, insight and creative thinking to improve online user journeys? Do you enjoy managing web platforms, optimising content for performance, and ensuring digital experiences truly work for residents and customers? About the role As one of two Digital Performance & Web Content Managers, you'll lead the day to day management of Latimer websites. You'll make sure our housing schemes, digital services and information are accurate, accessible and aligned with Clarion's strategic priorities whilst supporting the Group and Housing Association websites as needed. You'll combine editorial expertise, technical knowledge and performance insight to create trusted, effective digital communications for prospective buyers, homeowners, stakeholders and wider audiences. Working closely with sales and marketing teams and our Lead Digital Performance & Web Manager, you'll plan, shape and publish high quality content that improves visibility, engagement and conversion. You will play a critical role in supporting Latimer's commercial objectives by ensuring our national property sales websites effectively drive enquiries, reservations, contain accurate plot information and lead to sale conversion across multiple developments. What you'll be doing Managing and optimising digital content across our Latimer websites, ensuring all outputs meet accessibility, UX, usability and brand standards. This aincludes overseeing content and functionality for high volume, commercially focused property sales webpages, microsites and plot listing environments. Creating, editing and publishing high quality content in line with Clarion's style guidelines. Overseeing website functionality, usability and accessibility to maintain continuity and meet development standards. Supporting campaign delivery by publishing and optimising digital assets to maximise performance. You will work closely with Sales and Marketing teams to ensure digital journeys support scheme launches, seasonal campaigns, plot availability updates, incentive messaging and lead generation activity What you'll bring Proven track record in managing digital content and web platforms within complex organisations. Ideally this includes experience managing national property sales websites or new homes digital platforms, with measurable impact on enquiries, conversion and commercial performance. Strong CMS experience and expertise in digital writing for SEO, UX and web optimisation. Experience using CRM systems and leveraging data, insight and automation. Experience with sales funnel data, lead management workflows and integration with property sales CRM systems is highly desirable. Strong editorial judgement, ability to manage stakeholders and content across multiple platforms and audiences. A strong understanding of the buyer journey for shared ownership and private sale homes, and the ability to optimise digital touchpoints to maximise conversion and commercial outcomes. Please review the full role profile before applying - here or please visit our website Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or visit our website for more information. Closing Date: Monday 26th April 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Apr 14, 2026
Full time
Locatio n: Greater London House Office, London Salary: £48,927 to £61,234 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Bring Clarion's digital experience to life by shaping accessible, engaging and user centred content across our Latimer websites. Are you a digital content specialist who loves using data, insight and creative thinking to improve online user journeys? Do you enjoy managing web platforms, optimising content for performance, and ensuring digital experiences truly work for residents and customers? About the role As one of two Digital Performance & Web Content Managers, you'll lead the day to day management of Latimer websites. You'll make sure our housing schemes, digital services and information are accurate, accessible and aligned with Clarion's strategic priorities whilst supporting the Group and Housing Association websites as needed. You'll combine editorial expertise, technical knowledge and performance insight to create trusted, effective digital communications for prospective buyers, homeowners, stakeholders and wider audiences. Working closely with sales and marketing teams and our Lead Digital Performance & Web Manager, you'll plan, shape and publish high quality content that improves visibility, engagement and conversion. You will play a critical role in supporting Latimer's commercial objectives by ensuring our national property sales websites effectively drive enquiries, reservations, contain accurate plot information and lead to sale conversion across multiple developments. What you'll be doing Managing and optimising digital content across our Latimer websites, ensuring all outputs meet accessibility, UX, usability and brand standards. This aincludes overseeing content and functionality for high volume, commercially focused property sales webpages, microsites and plot listing environments. Creating, editing and publishing high quality content in line with Clarion's style guidelines. Overseeing website functionality, usability and accessibility to maintain continuity and meet development standards. Supporting campaign delivery by publishing and optimising digital assets to maximise performance. You will work closely with Sales and Marketing teams to ensure digital journeys support scheme launches, seasonal campaigns, plot availability updates, incentive messaging and lead generation activity What you'll bring Proven track record in managing digital content and web platforms within complex organisations. Ideally this includes experience managing national property sales websites or new homes digital platforms, with measurable impact on enquiries, conversion and commercial performance. Strong CMS experience and expertise in digital writing for SEO, UX and web optimisation. Experience using CRM systems and leveraging data, insight and automation. Experience with sales funnel data, lead management workflows and integration with property sales CRM systems is highly desirable. Strong editorial judgement, ability to manage stakeholders and content across multiple platforms and audiences. A strong understanding of the buyer journey for shared ownership and private sale homes, and the ability to optimise digital touchpoints to maximise conversion and commercial outcomes. Please review the full role profile before applying - here or please visit our website Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or visit our website for more information. Closing Date: Monday 26th April 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Greater London House Office, London Salary: £36,468 to £45,586 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're looking for detail driven, digitally confident Web Content Producers to help maintain, develop and optimise content across our key web platforms. With Latimer's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging. You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience. What you'll be doing Content management & publishing Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives. User experience & journey improvement Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements. Insight, performance & optimisation Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities. Collaboration & digital capability Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives. What you'll bring Experience managing digital content and web platforms in complex or sales driven environments, with a strong focus on customer journey improvement. Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO. Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy. Demonstrated ability to manage content quality through reviews, audits and analytics. Please review the full role profile before applying - here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our webiste for full information. Closing Date: Monday 27th April 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Apr 14, 2026
Full time
Location: Greater London House Office, London Salary: £36,468 to £45,586 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're looking for detail driven, digitally confident Web Content Producers to help maintain, develop and optimise content across our key web platforms. With Latimer's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging. You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience. What you'll be doing Content management & publishing Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives. User experience & journey improvement Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements. Insight, performance & optimisation Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities. Collaboration & digital capability Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives. What you'll bring Experience managing digital content and web platforms in complex or sales driven environments, with a strong focus on customer journey improvement. Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO. Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy. Demonstrated ability to manage content quality through reviews, audits and analytics. Please review the full role profile before applying - here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our webiste for full information. Closing Date: Monday 27th April 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Role Overview To manage the service accounts, work with customers in a proactive way to ensure we improve our value with them, reducing cancellations and increase service sales, work closely with MOD/BEX R sales rep to accelerate lead generation Otis is recruiting an Account Manager covering the South East Territory Key responsibilities Create and maintain long term relationships with customers throug. . click apply for full job details
Apr 14, 2026
Full time
Role Overview To manage the service accounts, work with customers in a proactive way to ensure we improve our value with them, reducing cancellations and increase service sales, work closely with MOD/BEX R sales rep to accelerate lead generation Otis is recruiting an Account Manager covering the South East Territory Key responsibilities Create and maintain long term relationships with customers throug. . click apply for full job details
Entry Level Customer Sales Associate - Immediate Starts Available Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment Based in the centre of London our clients well established company is currently recruiting for vibrant and enthusiastic Entry Level Customer Sales Associatesdue to their recent expansion and high client demand. If you have a passion for driving growth, with fantastic communication skills and have the ability to work collaboratively in a fast-paced sales environment, then we want to hear from you! Start your sales journey strong! Whether you're a recent graduate or looking to gain experience, our client is here to help you grow with confidence. What's involved in this entry level sales role: Develop and execute innovative strategies to drive brand awareness and sales Working within an enthusiastic sales network at various face-to-face event campaigns within the London area Showcasing in-depth knowledge and come up with solutions Build and maintain strong relationships with clients They're looking for candidates who demonstrate: Having a proactive, can-do attitude along with a polished, professional approach Dedicated to maintaining excellent customer service Skilled at clear, professional, and engaging communication Equivalent of full time availability required for this entry level role (5 full days a week) Available to commute and work within the London area Here's what you can expect: Weekly Pay - Brand awareness fee (day rate) plus commission Extensive skills development and mentorship from seasoned professionals Fantastic working environment and social calendar Completely uncapped commission based earnings + brand awareness fees and incentives Exciting travel opportunities They are currently holding appointments for their new sales and customer service roles, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Structured development programmes designed to enhance your skills and knowledge are provided in this self employed, commission only role. Experience is not essential as our client offers excellent sales coaching and ongoing support, however individuals with experience in the following areas are encouraged to apply: Retail, Hospitality, Direct Marketing, Warehouse, Care Assistant, Customer Service, Sales Assistant and any other customer related based experiences. If you feel you meet these requirements and want the opportunity to join and propel your professional journey to new heights! APPLY NOW for a Immediate Start! Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Apr 14, 2026
Full time
Entry Level Customer Sales Associate - Immediate Starts Available Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment Based in the centre of London our clients well established company is currently recruiting for vibrant and enthusiastic Entry Level Customer Sales Associatesdue to their recent expansion and high client demand. If you have a passion for driving growth, with fantastic communication skills and have the ability to work collaboratively in a fast-paced sales environment, then we want to hear from you! Start your sales journey strong! Whether you're a recent graduate or looking to gain experience, our client is here to help you grow with confidence. What's involved in this entry level sales role: Develop and execute innovative strategies to drive brand awareness and sales Working within an enthusiastic sales network at various face-to-face event campaigns within the London area Showcasing in-depth knowledge and come up with solutions Build and maintain strong relationships with clients They're looking for candidates who demonstrate: Having a proactive, can-do attitude along with a polished, professional approach Dedicated to maintaining excellent customer service Skilled at clear, professional, and engaging communication Equivalent of full time availability required for this entry level role (5 full days a week) Available to commute and work within the London area Here's what you can expect: Weekly Pay - Brand awareness fee (day rate) plus commission Extensive skills development and mentorship from seasoned professionals Fantastic working environment and social calendar Completely uncapped commission based earnings + brand awareness fees and incentives Exciting travel opportunities They are currently holding appointments for their new sales and customer service roles, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Structured development programmes designed to enhance your skills and knowledge are provided in this self employed, commission only role. Experience is not essential as our client offers excellent sales coaching and ongoing support, however individuals with experience in the following areas are encouraged to apply: Retail, Hospitality, Direct Marketing, Warehouse, Care Assistant, Customer Service, Sales Assistant and any other customer related based experiences. If you feel you meet these requirements and want the opportunity to join and propel your professional journey to new heights! APPLY NOW for a Immediate Start! Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Community Sales Executive We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Community Sales Executives to join us. You will be representing and promoting the Quickline brand, whether its door to door outreach or attending community events, you will be physically present in rural communities every day. Speaking to potential customers, answering queries and signing them up to a great deal. Could that be you? If finding great prices for great people gets you out of bed in the morning, and relationship building puts a smile on your face then we would love to find out more about you. Here's why you'll love this role - You will be out in rural communities meeting and speaking with local residents and completing sales whilst advising on the most appropriate package for them. - Updating and maintaining our CRM systems with customer information. - Being a Quickline ambassador in the communities we serve. - Building meaningful relationships with the local community and with key stakeholders. Here's why you'll be great in this role - You have proven experience in hitting sales targets, in a face-to-face field sales role. - Exposure to the telecommunications sector could be helpful. - You have strong relationship building skills and experience of dealing with the public and or potential customers. - You have the ability to learn about technical products and services and articulate key benefits to potential customers. - The ability to maintain CRM records and store customer outcomes and feedback in accordance with GDPR. - You will need to be able to successfully pass a DBS check and hold a Full UK Driving Licence The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Apr 14, 2026
Full time
Community Sales Executive We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Community Sales Executives to join us. You will be representing and promoting the Quickline brand, whether its door to door outreach or attending community events, you will be physically present in rural communities every day. Speaking to potential customers, answering queries and signing them up to a great deal. Could that be you? If finding great prices for great people gets you out of bed in the morning, and relationship building puts a smile on your face then we would love to find out more about you. Here's why you'll love this role - You will be out in rural communities meeting and speaking with local residents and completing sales whilst advising on the most appropriate package for them. - Updating and maintaining our CRM systems with customer information. - Being a Quickline ambassador in the communities we serve. - Building meaningful relationships with the local community and with key stakeholders. Here's why you'll be great in this role - You have proven experience in hitting sales targets, in a face-to-face field sales role. - Exposure to the telecommunications sector could be helpful. - You have strong relationship building skills and experience of dealing with the public and or potential customers. - You have the ability to learn about technical products and services and articulate key benefits to potential customers. - The ability to maintain CRM records and store customer outcomes and feedback in accordance with GDPR. - You will need to be able to successfully pass a DBS check and hold a Full UK Driving Licence The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. About The Role: We're on the look out for a super-talented Customer Success Executive to join our UK team.Your role will be to provide market-leading customer service, proactively and reactively providing solutions to our customers and anticipating issues prior to them arising. To improve customer satisfaction and retention whilst identifying any opportunities to offer our products to support customers in achieving their business objectives. Responsibilities: Responding to all incoming customer contacts within agreed service levels across multiple brands. Taking ownership and being accountable for the resolution of the queries of customers that they interact with to an agreed point of handover. Working with the customer to provide best in class onboarding. Continually striving for first contact resolution and look for ways to drive down failure/waste demand. Actively looking for ways to improve the customer journey and customer experience. Understanding the Customer Success Mission and translating that into their day to day activities. Using questioning skills and techniques to understand the customers needs and offer a solution appropriately. Being able to demonstrate our products to our customers to realise the value of those products. Working to a set of KPIs and SLAs and understand what impacts the delivery of these metrics. Working to a set of service procedures, policies and standards and calling out where these adversely impact the customer experience. Escalating all complaints appropriately. Processing leads and opportunities where identified to the Sales Teams. Identifying customers who wish to leave the business and escalating these appropriately. Interacting with other areas of the business to offer the best solution possible to resolve the customers query. What You'll Bring: Essential Excellent verbal and written communication. Great resolution skills and ability to be resilient when required. Strong experience in either customer services, sales, or success role. Be of high aptitude and be proactive. Have strong attention to detail. Good telephone manner. Good people skills with the ability to build up relationships both internally and externally. Strong organisational and planning skills. Excellent oral and written communication skills. Team player and the ability to work effectively under pressure. Good knowledge of information technology especially Microsoft Office. Desirable Cross-selling and up-selling experience Experience of working within telecoms/technology industries. What We Offer: (Offerings vary by location but we can guarantee competitive employee benefits) Flexible Hybrid working. Salary of £25k- £27k per annum (depending on experience). Generous 27 days paid leave. Enhance family leave. Birthday day off. Mental Health Support through our Wellbeing partner, Calm. Wellbeing leave and a Mental Health First Aider program. Giving back days to help support causes close to your heart. Unlimited professional & personal learning. Total Rewards including, retirement planning, healthcare and life assurance. And did we mention our epic team socials? We know how to celebrate in style!
Apr 14, 2026
Full time
At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. About The Role: We're on the look out for a super-talented Customer Success Executive to join our UK team.Your role will be to provide market-leading customer service, proactively and reactively providing solutions to our customers and anticipating issues prior to them arising. To improve customer satisfaction and retention whilst identifying any opportunities to offer our products to support customers in achieving their business objectives. Responsibilities: Responding to all incoming customer contacts within agreed service levels across multiple brands. Taking ownership and being accountable for the resolution of the queries of customers that they interact with to an agreed point of handover. Working with the customer to provide best in class onboarding. Continually striving for first contact resolution and look for ways to drive down failure/waste demand. Actively looking for ways to improve the customer journey and customer experience. Understanding the Customer Success Mission and translating that into their day to day activities. Using questioning skills and techniques to understand the customers needs and offer a solution appropriately. Being able to demonstrate our products to our customers to realise the value of those products. Working to a set of KPIs and SLAs and understand what impacts the delivery of these metrics. Working to a set of service procedures, policies and standards and calling out where these adversely impact the customer experience. Escalating all complaints appropriately. Processing leads and opportunities where identified to the Sales Teams. Identifying customers who wish to leave the business and escalating these appropriately. Interacting with other areas of the business to offer the best solution possible to resolve the customers query. What You'll Bring: Essential Excellent verbal and written communication. Great resolution skills and ability to be resilient when required. Strong experience in either customer services, sales, or success role. Be of high aptitude and be proactive. Have strong attention to detail. Good telephone manner. Good people skills with the ability to build up relationships both internally and externally. Strong organisational and planning skills. Excellent oral and written communication skills. Team player and the ability to work effectively under pressure. Good knowledge of information technology especially Microsoft Office. Desirable Cross-selling and up-selling experience Experience of working within telecoms/technology industries. What We Offer: (Offerings vary by location but we can guarantee competitive employee benefits) Flexible Hybrid working. Salary of £25k- £27k per annum (depending on experience). Generous 27 days paid leave. Enhance family leave. Birthday day off. Mental Health Support through our Wellbeing partner, Calm. Wellbeing leave and a Mental Health First Aider program. Giving back days to help support causes close to your heart. Unlimited professional & personal learning. Total Rewards including, retirement planning, healthcare and life assurance. And did we mention our epic team socials? We know how to celebrate in style!
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
Employer: Co-op Group Location: Chorlton, Greater Manchester, M21 9BG Pay: £13.47 per hour, Plus benefits Contract Type: Permanent Hours: Disability Confident: No Closing Date: 02/05/2026 About this job Funeral Plan Arranger £13.47 per hour plus benefits Part time, 18.75 hours per week Covering the Greater Manchester Region (Manchester and Stockport) You'll need a full UK driver's licence and access to a vehicle for this job. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones. As a Funeral Plan Arranger, you'll be the first point of contact for funeral plans, delivering outstanding client experience and helping clients and colleagues with any funeral plan enquiries and sales. In this role no two days will look the same: you'll manage your own calendar to meet clients across your region, follow up on enquiries and build relationships in your local community. What you'll do Provide clients with expert guidance on funeral plans, helping them to understand their options and plan their perfect service, in line with guidelines and regulations. Manage your own diary, making and receiving calls with clients or arranging face -to-face visits, as well as follow up on any enquiries you've received. Keep accurate records in line with policies and regulations, making sure all client documentation is managed safely, with discretion, and in a timely manner. Work closely with the branch teams, providing guidance and support on funeral plans enquiries, as well as support with any admin work when required. This role would suit people who have A full UK driving licence and access to a vehicle. Ideally worked in sales, customer service, financial services and other client facing roles where you've supported a client in purchasing the correct product to serve their needs. This experience would be advantageous, but not required. Excellent communication skills, with the ability to build meaningful relationships with clients, colleagues, and the local community. A keen eye for detail and accuracy, to make sure regulatory policies and processes are always adhered to. Excellent admin and organisational skills, with the ability to work on your own and manage your diary, as well as travel to client meetings and support the branch teams when necessary. High levels of empathy, discretion, and care; with strong listening skills and the ability to carefully follow and understand client's needs in a time of vulnerability. A passion for delivering great service and providing good outcomes for clients. Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: 30% off Co-op branded products and 10% off other brands in our food stores all year-round as well as discounts on other Co-op products and services. 23 days holidays (pro rata, rising with service). a pension with up to 10% employer contributions. access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day. access to virtual GP and free eye tests. endless career development opportunities including apprenticeships. friendly, supportive team and the knowledge that you make a huge difference to your community. access to Wagestream a money management app that gives you access to a percentage of your pay as you earn it. Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. In this role you'll work under FCA regulation we'll provide you with all the training you need to become a 'certified colleague'. To make sure you're eligible to advise clients on 'pre-need' funeral plans as a 'certified colleague', we'll perform FCA (Financial Conduct Authority) and financial integrity checks. These aim to identify financial sanctions such as CCJs (county court judgements) or bankruptcy. Your credit score will not be checked as part of this process. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 14, 2026
Full time
Employer: Co-op Group Location: Chorlton, Greater Manchester, M21 9BG Pay: £13.47 per hour, Plus benefits Contract Type: Permanent Hours: Disability Confident: No Closing Date: 02/05/2026 About this job Funeral Plan Arranger £13.47 per hour plus benefits Part time, 18.75 hours per week Covering the Greater Manchester Region (Manchester and Stockport) You'll need a full UK driver's licence and access to a vehicle for this job. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones. As a Funeral Plan Arranger, you'll be the first point of contact for funeral plans, delivering outstanding client experience and helping clients and colleagues with any funeral plan enquiries and sales. In this role no two days will look the same: you'll manage your own calendar to meet clients across your region, follow up on enquiries and build relationships in your local community. What you'll do Provide clients with expert guidance on funeral plans, helping them to understand their options and plan their perfect service, in line with guidelines and regulations. Manage your own diary, making and receiving calls with clients or arranging face -to-face visits, as well as follow up on any enquiries you've received. Keep accurate records in line with policies and regulations, making sure all client documentation is managed safely, with discretion, and in a timely manner. Work closely with the branch teams, providing guidance and support on funeral plans enquiries, as well as support with any admin work when required. This role would suit people who have A full UK driving licence and access to a vehicle. Ideally worked in sales, customer service, financial services and other client facing roles where you've supported a client in purchasing the correct product to serve their needs. This experience would be advantageous, but not required. Excellent communication skills, with the ability to build meaningful relationships with clients, colleagues, and the local community. A keen eye for detail and accuracy, to make sure regulatory policies and processes are always adhered to. Excellent admin and organisational skills, with the ability to work on your own and manage your diary, as well as travel to client meetings and support the branch teams when necessary. High levels of empathy, discretion, and care; with strong listening skills and the ability to carefully follow and understand client's needs in a time of vulnerability. A passion for delivering great service and providing good outcomes for clients. Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: 30% off Co-op branded products and 10% off other brands in our food stores all year-round as well as discounts on other Co-op products and services. 23 days holidays (pro rata, rising with service). a pension with up to 10% employer contributions. access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day. access to virtual GP and free eye tests. endless career development opportunities including apprenticeships. friendly, supportive team and the knowledge that you make a huge difference to your community. access to Wagestream a money management app that gives you access to a percentage of your pay as you earn it. Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. In this role you'll work under FCA regulation we'll provide you with all the training you need to become a 'certified colleague'. To make sure you're eligible to advise clients on 'pre-need' funeral plans as a 'certified colleague', we'll perform FCA (Financial Conduct Authority) and financial integrity checks. These aim to identify financial sanctions such as CCJs (county court judgements) or bankruptcy. Your credit score will not be checked as part of this process. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
The Role In your dream role, you ll receive: Competitive salary: £32,000 on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:This role is a vital part of the management team in Colchester. You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities.At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed.Ready to skip the snooze button and get stuck in? Heres a taste of what you ll be doing day-to-day Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction. Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun. In the Store Manager s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring all of our valued dreamers. Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. The Person This is the type of person we re dreaming of: Experience: You ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management. Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results. Inspirational: Your strong ability to lead will inspire and motivate your team. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
Apr 14, 2026
Full time
The Role In your dream role, you ll receive: Competitive salary: £32,000 on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Progression: No matter where your dreams take you, we ll support your development with the opportunity to progress, Whether it s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job:This role is a vital part of the management team in Colchester. You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities.At Dreams, we are passionate about our people, so customers and colleagues are our top priority. With your help and guidance, the store team will make sure every customer finds their perfect bed.Ready to skip the snooze button and get stuck in? Heres a taste of what you ll be doing day-to-day Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction. Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun. In the Store Manager s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring all of our valued dreamers. Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience. The Person This is the type of person we re dreaming of: Experience: You ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management. Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making. Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results. Inspirational: Your strong ability to lead will inspire and motivate your team. Communicator: Using your excellent communications skills, you ll be able to build rapport and establish great relationships with customers and colleagues. Customer-focused: Every day, you ll live our mission by putting our customers at the heart of everything you do. About Dreams About us:At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well.Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.With over 200 stores nationwide, you ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.Dreams. Love your job.
Senior Administrator Overview We are seeking a highly organised and customer-focused Senior Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day to day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer focused with a proactive approach Strong problem solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 14, 2026
Full time
Senior Administrator Overview We are seeking a highly organised and customer-focused Senior Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day to day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer focused with a proactive approach Strong problem solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Overview THE TEAM The Finance team are an integral part of the firm and the Central Management Services department. The team is responsible for managing the firm's finance function in all areas: from credit control, to accounts payable, expenses, management & partnership accounting cash flow, budgeting and forecasting, as well as business partnering with the firm's fee earning departments. We work with all areas of the firm and, in conjunction with other teams within the Central Management Services function, support and advise the firm's partners, departments and fee earners. Finance provides financial information on a regular basis to the executive committee and to the salary and remuneration committees. The team currently consists of: a Chief Finance & Operations Officer (CFOO), Financial Controller (FC), 2x Financial Accountants, Credit Manager, Senior Credit Controller, 2 Credit Controllers, AP manager and Expenses Administrator. This role will sits within the Credit Management team, reporting to the Credit Manager. In addition, the role will provide support to other areas within the finance function. Responsibilities ROLE OVERVIEW We are looking for a finance professional, with a proactive approach and a keen eye for detail. The individual will need to be "hands on" and able to work closely with finance team members and the wider business. Prioritising a heavy workload will be key, in addition to being excellent at customer relations. As a member of the credit management team, you will assist with cash collections, which is integral to the cash flow of the firm. This is an ideal opportunity to develop a broad skillset and gain experience within a busy finance team. MAIN DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES Maintain/update firm details on supplier portals Manage accounts receivable inbox Liaise with fee earners and billing teams to resolve disputed invoices Proactively chase overdue debts via email and phone Providing ME bank info to clients on request Assist with monthly client statement runs Update debtor account information in NetSuite Prepare debtor reports for wider finance team Produce Credit reports, when requested Allocate cash receipts accurately and clear suspense items promptly Review & approve supplier bank details on NetSuite Liaising with Department Team Coordinators and Executive Assistants to ensure accuracy of client invoices Any additional duties as reasonably requested (e.g. support with audit requests) Assist with Ad Hoc queries Working knowledge of Credit Management reports (e.g. DSO) Qualifications DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATION Strong attention to detail Good communicator, both written and verbal Self motivated Organised and committed Good knowledge of Microsoft packages, particularly Excel Reconciliation experience desirable Sales and purchase ledger experienceCredit control experience Previous experience of working with various accounting systems (Oracle NetSuite, Qlikview desirable)
Apr 14, 2026
Full time
Overview THE TEAM The Finance team are an integral part of the firm and the Central Management Services department. The team is responsible for managing the firm's finance function in all areas: from credit control, to accounts payable, expenses, management & partnership accounting cash flow, budgeting and forecasting, as well as business partnering with the firm's fee earning departments. We work with all areas of the firm and, in conjunction with other teams within the Central Management Services function, support and advise the firm's partners, departments and fee earners. Finance provides financial information on a regular basis to the executive committee and to the salary and remuneration committees. The team currently consists of: a Chief Finance & Operations Officer (CFOO), Financial Controller (FC), 2x Financial Accountants, Credit Manager, Senior Credit Controller, 2 Credit Controllers, AP manager and Expenses Administrator. This role will sits within the Credit Management team, reporting to the Credit Manager. In addition, the role will provide support to other areas within the finance function. Responsibilities ROLE OVERVIEW We are looking for a finance professional, with a proactive approach and a keen eye for detail. The individual will need to be "hands on" and able to work closely with finance team members and the wider business. Prioritising a heavy workload will be key, in addition to being excellent at customer relations. As a member of the credit management team, you will assist with cash collections, which is integral to the cash flow of the firm. This is an ideal opportunity to develop a broad skillset and gain experience within a busy finance team. MAIN DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES Maintain/update firm details on supplier portals Manage accounts receivable inbox Liaise with fee earners and billing teams to resolve disputed invoices Proactively chase overdue debts via email and phone Providing ME bank info to clients on request Assist with monthly client statement runs Update debtor account information in NetSuite Prepare debtor reports for wider finance team Produce Credit reports, when requested Allocate cash receipts accurately and clear suspense items promptly Review & approve supplier bank details on NetSuite Liaising with Department Team Coordinators and Executive Assistants to ensure accuracy of client invoices Any additional duties as reasonably requested (e.g. support with audit requests) Assist with Ad Hoc queries Working knowledge of Credit Management reports (e.g. DSO) Qualifications DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATION Strong attention to detail Good communicator, both written and verbal Self motivated Organised and committed Good knowledge of Microsoft packages, particularly Excel Reconciliation experience desirable Sales and purchase ledger experienceCredit control experience Previous experience of working with various accounting systems (Oracle NetSuite, Qlikview desirable)
