Role Specific Information Job Description About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Required Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidaysPreferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the "What You'll Do" Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section.Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Our purpose at Kohl's is to take care of families' realest moments. Kohl's has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl's family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl's is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Feb 04, 2026
Full time
Role Specific Information Job Description About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Required Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidaysPreferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the "What You'll Do" Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section.Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Our purpose at Kohl's is to take care of families' realest moments. Kohl's has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl's family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl's is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Wildlife Fundraiser No experience necessary! Ready for a Role that's Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action? If you're looking for a job that's meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you're looking for. If you don't have fundraising experience don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! We are currently recruiting for Fundraisers in Hayling Island. Please only apply if you are within 10 miles of this location or surrounding towns. Position: Wildlife Fundraiser Hayling Island Ref: JAN Location: Hayling Island Salary: £25,847.00 - £27,549.00 per annum Contract: Permanent Closing Date: Sun, 8th Feb 2026. We reserve the right to close this recruitment at any stage once we have made a hire. The Role This is not your average 9-5. Each day you'll: Use your company van (with fuel and parking covered) to travel to venues in your area. Set up an eye-catching, informative fundraising stand. Engage members of the public in meaningful conversations about conservation. Inspire them to become members through regular direct debit support. You'll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling. We'll Set You Up for Success Full training provided - no wildlife knowledge needed! Salary-based role (not commission-based) with set income stability. Company van included for business use, with all expenses covered. Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities What do current employees say about this fantastic position? 'Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.' Fun, challenging, requires resilience, great colleagues.' - Membership Fundraiser - Current Employee But it's not just about the benefits - it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. About You What we need from you: A passion for people and a belief in the power of conservation (we'll teach you the rest!) Resilience: the ability to face rejection and keep going with positivity. Confidence speaking to strangers and working towards clear targets. A full UK driving licence. Availability to work 3 out of 4 weekends in any given month. Willingness to travel up to an hour from home each way every day. Comfortable working outdoors and often alone. Fundraising, sales, or customer service experience. Induction and training provided at RSPB HQ, Sandy, Bedfordshire (travel and accommodation is covered). Please note, you will be required to travel to the HQ in Sandy, Bedfordshire during your induction. For a full list of induction dates please refer to the attached recruitment pack. We will cover all associated costs for travel and accommodation. Full training and support will be provided. If you're looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role. Additional information We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received. The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application. Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. Please note: This role is being advertised by NFP People on behalf of the organisation
Feb 04, 2026
Full time
Wildlife Fundraiser No experience necessary! Ready for a Role that's Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action? If you're looking for a job that's meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you're looking for. If you don't have fundraising experience don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! We are currently recruiting for Fundraisers in Hayling Island. Please only apply if you are within 10 miles of this location or surrounding towns. Position: Wildlife Fundraiser Hayling Island Ref: JAN Location: Hayling Island Salary: £25,847.00 - £27,549.00 per annum Contract: Permanent Closing Date: Sun, 8th Feb 2026. We reserve the right to close this recruitment at any stage once we have made a hire. The Role This is not your average 9-5. Each day you'll: Use your company van (with fuel and parking covered) to travel to venues in your area. Set up an eye-catching, informative fundraising stand. Engage members of the public in meaningful conversations about conservation. Inspire them to become members through regular direct debit support. You'll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling. We'll Set You Up for Success Full training provided - no wildlife knowledge needed! Salary-based role (not commission-based) with set income stability. Company van included for business use, with all expenses covered. Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities What do current employees say about this fantastic position? 'Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.' Fun, challenging, requires resilience, great colleagues.' - Membership Fundraiser - Current Employee But it's not just about the benefits - it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. About You What we need from you: A passion for people and a belief in the power of conservation (we'll teach you the rest!) Resilience: the ability to face rejection and keep going with positivity. Confidence speaking to strangers and working towards clear targets. A full UK driving licence. Availability to work 3 out of 4 weekends in any given month. Willingness to travel up to an hour from home each way every day. Comfortable working outdoors and often alone. Fundraising, sales, or customer service experience. Induction and training provided at RSPB HQ, Sandy, Bedfordshire (travel and accommodation is covered). Please note, you will be required to travel to the HQ in Sandy, Bedfordshire during your induction. For a full list of induction dates please refer to the attached recruitment pack. We will cover all associated costs for travel and accommodation. Full training and support will be provided. If you're looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role. Additional information We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received. The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application. Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. Please note: This role is being advertised by NFP People on behalf of the organisation
Newcastle upon Tyne, Eldon Square - FULL TIME / ONSITE JEWELLS - Jewellery that's fun, expressive, and all about YOU. We're looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You'll be the heartbeat of the business-leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you'll set the standard for excellence in every part of the store. No piercing experience? Don't worry-we'll provide full, accredited training so you can pierce with confidence and support your team in doing the same. What You'll Be Doing Lead with energy - Inspire, coach, and develop your team to deliver standout service, styling, and sales. Own performance - Take accountability for KPIs, sales growth, and store productivity. Manage inventory - Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly. Drive VM standards - Ensure displays are inspiring, on-brand, and consistently updated to attract and excite customers. Deliver experiences - Ensure customers leave with jewellery they love and piercing experiences they'll rave about. Run operations - Manage appointments, cash handling, compliance, and store standards. Grow talent - Coach and develop future leaders, building a high-performing team culture. Lead from the floor - Be the role model for energy, service, and style every day. What We're Looking For Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step). A commercial mindset with confidence in driving KPIs and sales. Strong inventory management skills with an eye for detail. A passion for visual merchandising with the ability to bring the brand to life on the shop floor. A natural coach who thrives on developing people and building winning teams. Confident, customer-first, and excited to train as a certified piercer. Full-time availability (40 hours per week), including evenings and weekends. Why You'll Love Working With Us Competitive salary + bonus + commission. Fully paid, accredited piercing training. Jewellery allowance, team discounts, and team competitions. Real career growth with a fast-expanding global brand. A birthday day off-because everyone deserves to sparkle on their big day.
Feb 04, 2026
Full time
Newcastle upon Tyne, Eldon Square - FULL TIME / ONSITE JEWELLS - Jewellery that's fun, expressive, and all about YOU. We're looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You'll be the heartbeat of the business-leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you'll set the standard for excellence in every part of the store. No piercing experience? Don't worry-we'll provide full, accredited training so you can pierce with confidence and support your team in doing the same. What You'll Be Doing Lead with energy - Inspire, coach, and develop your team to deliver standout service, styling, and sales. Own performance - Take accountability for KPIs, sales growth, and store productivity. Manage inventory - Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly. Drive VM standards - Ensure displays are inspiring, on-brand, and consistently updated to attract and excite customers. Deliver experiences - Ensure customers leave with jewellery they love and piercing experiences they'll rave about. Run operations - Manage appointments, cash handling, compliance, and store standards. Grow talent - Coach and develop future leaders, building a high-performing team culture. Lead from the floor - Be the role model for energy, service, and style every day. What We're Looking For Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step). A commercial mindset with confidence in driving KPIs and sales. Strong inventory management skills with an eye for detail. A passion for visual merchandising with the ability to bring the brand to life on the shop floor. A natural coach who thrives on developing people and building winning teams. Confident, customer-first, and excited to train as a certified piercer. Full-time availability (40 hours per week), including evenings and weekends. Why You'll Love Working With Us Competitive salary + bonus + commission. Fully paid, accredited piercing training. Jewellery allowance, team discounts, and team competitions. Real career growth with a fast-expanding global brand. A birthday day off-because everyone deserves to sparkle on their big day.
Role Specific Information Job Description About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Adhering to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Required Must be 18 years of age or older Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends, and holidaysPreferred Experience working in a retail environment, preferably in a managerial position Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the "What You'll Do" Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section.Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Our purpose at Kohl's is to take care of families' realest moments. Kohl's has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl's family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl's is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Feb 04, 2026
Full time
Role Specific Information Job Description About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohl's culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Adhering to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Required Must be 18 years of age or older Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends, and holidaysPreferred Experience working in a retail environment, preferably in a managerial position Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the "What You'll Do" Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section.Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Our purpose at Kohl's is to take care of families' realest moments. Kohl's has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl's family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl's is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Trinity Hospice & Palliative Care Services
Bispham, Lancashire
Are you a natural leader with a passion for retail and community impact? We're looking for a dynamic and motivated Store Manager to lead our St Annes men's store helping to raise vital funds for hospice care across the community. Managing the day-to-day operations of the shop Leading and inspiring a team of volunteers and staff Driving sales and Gift Aid targets through creative merchandising and excellent customer service Handling donations and ensuring effective stock control Maintaining high standards of presentation, safety, and compliance Promoting our mission and values in everything you do What We're Looking For: Proven retail experience and leadership skills A positive, hands-on approach to team management Strong organisational and communication abilities Confidence in handling finances and shop administration A passion for charity and community engagement What You'll Get: A rewarding role where your work directly supports local hospice care 38 days annual leave (pro rata), including Bank Holidays Access to health and wellbeing support Enhanced maternity/paternity benefits Pension Scheme A chance to be part of a caring, community-focused organisation If you're ready to lead with purpose and make an impact in your community, we'd love to hear from you! Apply now by submitting a covering letter and current CV to 95% of patients would recommend our services
Feb 04, 2026
Full time
Are you a natural leader with a passion for retail and community impact? We're looking for a dynamic and motivated Store Manager to lead our St Annes men's store helping to raise vital funds for hospice care across the community. Managing the day-to-day operations of the shop Leading and inspiring a team of volunteers and staff Driving sales and Gift Aid targets through creative merchandising and excellent customer service Handling donations and ensuring effective stock control Maintaining high standards of presentation, safety, and compliance Promoting our mission and values in everything you do What We're Looking For: Proven retail experience and leadership skills A positive, hands-on approach to team management Strong organisational and communication abilities Confidence in handling finances and shop administration A passion for charity and community engagement What You'll Get: A rewarding role where your work directly supports local hospice care 38 days annual leave (pro rata), including Bank Holidays Access to health and wellbeing support Enhanced maternity/paternity benefits Pension Scheme A chance to be part of a caring, community-focused organisation If you're ready to lead with purpose and make an impact in your community, we'd love to hear from you! Apply now by submitting a covering letter and current CV to 95% of patients would recommend our services
About the role We're looking for a collaborative, hands on leader to partner with our Chief Operating Officer in scaling Syntasso's Customer Success organisation. This is a foundational role where you'll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer success framework. In this role, you will Facilitate distributed collaboration by running remote workshops, retrospectives, and technical sessions that keep teams aligned and focused on outcomes. Lead and facilitate Proof of Value (PoV) engagements, guiding teams through structured discovery, learning, and decision making while modelling Agile and XP practices that improve how platforms are designed and delivered. Guide customers through their Kratix journey, helping them build better, faster, safer platforms using modern Lean and Agile approaches. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models informed by Lean systems of work such as Kanban and the Toyota Production System. Bridge Sales, Product and Support, ensuring customer insights and feedback continuously shape both our product and our culture. About You Skilled in facilitating remote and in person sessions from discovery workshops and retrospectives to complex technical or product decisions. Comfortable leading client engagements, guiding delivery teams, and mentoring engineers or product managers. Experienced in Agile and Lean environments, with hands on familiarity with XP, Kanban, and Toyota Production principles. Strong at defining and prioritising product features, balancing business value, user needs, and technical context. A confident communicator and coach, able to teach others and nurture high performing, collaborative teams. Deep understanding of Lean Startup principles and how to apply validated learning in delivery teams. What It's Like to Work at Syntasso Working at Syntasso means joining a close knitted, highly collaborative team that loves to learn together. We value curiosity, openness, and craftsmanship - and we give each other the space to explore new ideas while always keeping our users in mind. You'll find us pairing on problems, running regular learning sessions, and sharing ideas that often spark new improvements for Kratix or contributions back to the open source ecosystem we care about so deeply. You'll also be learning from experienced leaders who've built and scaled successful platform engineering businesses before. Our leadership team - including the founders of Kratix, and former senior leaders from organisations such as VMware and Pivotal - are deeply involved in day to day engineering and community work. They're hands on mentors who believe in empowering every team member to make an impact. We're also human. We look out for one another, we respect each other's time, and we believe balance and wellbeing are part of doing great work. Our 35 hour week and hybrid model mean you can collaborate closely while still having space for deep focus and life outside of work. Interview Process We know interviews can feel daunting, so we've designed a process that's thoughtful, inclusive, and transparent - giving you space to show your strengths and learn more about us along the way. Introduction conversation: You'll start with an informal chat with a Co Founder and VP of Engineering, Chris. This is a chance for us to learn more about your background, approach to customer success, and what draws you to Syntasso. Experience deep dive: Next, you'll meet our COO, Paula, for a deeper discussion about your experience building or scaling customer facing functions. We'll talk about how you've approached customer outcomes, stakeholder management, and cross functional collaboration. Practical session: You'll then take part in a short, realistic exercise focused on running a Proof of Value or designing a simple customer success framework. We're interested in your thinking and approach, not a polished presentation. Final conversation: You'll wrap up with one of our founders for a values and culture discussion. This is as much about shared purpose and alignment as it is about experience. Our aim is to make every stage respectful, engaging, and meaningful - ensuring you leave each conversation with a clear sense of who we are, how we work, and the impact you could have here.
Feb 04, 2026
Full time
About the role We're looking for a collaborative, hands on leader to partner with our Chief Operating Officer in scaling Syntasso's Customer Success organisation. This is a foundational role where you'll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer success framework. In this role, you will Facilitate distributed collaboration by running remote workshops, retrospectives, and technical sessions that keep teams aligned and focused on outcomes. Lead and facilitate Proof of Value (PoV) engagements, guiding teams through structured discovery, learning, and decision making while modelling Agile and XP practices that improve how platforms are designed and delivered. Guide customers through their Kratix journey, helping them build better, faster, safer platforms using modern Lean and Agile approaches. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models informed by Lean systems of work such as Kanban and the Toyota Production System. Bridge Sales, Product and Support, ensuring customer insights and feedback continuously shape both our product and our culture. About You Skilled in facilitating remote and in person sessions from discovery workshops and retrospectives to complex technical or product decisions. Comfortable leading client engagements, guiding delivery teams, and mentoring engineers or product managers. Experienced in Agile and Lean environments, with hands on familiarity with XP, Kanban, and Toyota Production principles. Strong at defining and prioritising product features, balancing business value, user needs, and technical context. A confident communicator and coach, able to teach others and nurture high performing, collaborative teams. Deep understanding of Lean Startup principles and how to apply validated learning in delivery teams. What It's Like to Work at Syntasso Working at Syntasso means joining a close knitted, highly collaborative team that loves to learn together. We value curiosity, openness, and craftsmanship - and we give each other the space to explore new ideas while always keeping our users in mind. You'll find us pairing on problems, running regular learning sessions, and sharing ideas that often spark new improvements for Kratix or contributions back to the open source ecosystem we care about so deeply. You'll also be learning from experienced leaders who've built and scaled successful platform engineering businesses before. Our leadership team - including the founders of Kratix, and former senior leaders from organisations such as VMware and Pivotal - are deeply involved in day to day engineering and community work. They're hands on mentors who believe in empowering every team member to make an impact. We're also human. We look out for one another, we respect each other's time, and we believe balance and wellbeing are part of doing great work. Our 35 hour week and hybrid model mean you can collaborate closely while still having space for deep focus and life outside of work. Interview Process We know interviews can feel daunting, so we've designed a process that's thoughtful, inclusive, and transparent - giving you space to show your strengths and learn more about us along the way. Introduction conversation: You'll start with an informal chat with a Co Founder and VP of Engineering, Chris. This is a chance for us to learn more about your background, approach to customer success, and what draws you to Syntasso. Experience deep dive: Next, you'll meet our COO, Paula, for a deeper discussion about your experience building or scaling customer facing functions. We'll talk about how you've approached customer outcomes, stakeholder management, and cross functional collaboration. Practical session: You'll then take part in a short, realistic exercise focused on running a Proof of Value or designing a simple customer success framework. We're interested in your thinking and approach, not a polished presentation. Final conversation: You'll wrap up with one of our founders for a values and culture discussion. This is as much about shared purpose and alignment as it is about experience. Our aim is to make every stage respectful, engaging, and meaningful - ensuring you leave each conversation with a clear sense of who we are, how we work, and the impact you could have here.
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Feb 04, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Job type: Full Time Department: Post Sales Work type: On-Site London, England, United Kingdom About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects-reducing chaos and boosting customer satisfaction across industries. We're a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners. What will you do ? The CSM will play a key role in ensuring customers derive maximum value from the product to help Rocketlane emerge as the default choice in its product category. In this high-impact role, you'll get to: Craft and execute on cohesive CS playbooks for key stages across the customer lifecycle such as upcoming renewals, QBRs/EBRs, customers with low health scores, churn/downgrade risk accounts, etc. Engage strategically with large customers around their goals and objectives and deliver best practices and solutions that will help them accomplish their objectives Drive expansion and retention Plan strategically and execute on new initiatives/campaigns, to identify gaps in product usage/adoption across mid-market and Enterprise customer segments and course-correct as conditions warrant Monitor and closely track product adoption, usage, and overall customer health and deliver findings to the leadership team Maintain and monitor key metrics across customer segments including NRR, renewals, churn rates, NPS, etc. Proactively assess customer goals and needs, and have a consultative approach to facilitate their success with the product Be highly creative in devising campaigns that inform and educate and engage customers on the latest product features Have an experimental and iterative approach to generate a continual and qualified pipeline of renewals Proactively identify and assess expansion opportunities You should apply if 10+ years of overall experience with at least 4 years experience in a CS role, preferably in early-stage startup(s) Ability to apply a good mix of strategic and analytical thinking, business acumen, operational discipline, and strong communication and collaboration skills A proactive go-getter capable of getting hands dirty and going from idea to execution and pushing the organization to change Experience in having a data-driven approach, optimizing for the right parameters on the go, and having strong execution capabilities Proven track record in managing multiple stakeholders, identifying key customers, and cross-org collaboration Strong knowledge of relevant CS tools/technologies shall be a plus An open mindset to build and execute with geographically distributed teams from the ground up that consistently deliver outstanding results At Rocketlane, we're all about building a great product and a great place to work. Here's why you'll actually look forward to Mondays: Impact and ownership You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen. Work with the best We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes. Celebrate wins Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big. Learn and grow We're all about learning-and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it). Flexibility and balance While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours-so you can bring your best energy, whether you're an early bird or a night owl. Pajamas optional (at least outside the office).
Feb 04, 2026
Full time
Job type: Full Time Department: Post Sales Work type: On-Site London, England, United Kingdom About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects-reducing chaos and boosting customer satisfaction across industries. We're a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners. What will you do ? The CSM will play a key role in ensuring customers derive maximum value from the product to help Rocketlane emerge as the default choice in its product category. In this high-impact role, you'll get to: Craft and execute on cohesive CS playbooks for key stages across the customer lifecycle such as upcoming renewals, QBRs/EBRs, customers with low health scores, churn/downgrade risk accounts, etc. Engage strategically with large customers around their goals and objectives and deliver best practices and solutions that will help them accomplish their objectives Drive expansion and retention Plan strategically and execute on new initiatives/campaigns, to identify gaps in product usage/adoption across mid-market and Enterprise customer segments and course-correct as conditions warrant Monitor and closely track product adoption, usage, and overall customer health and deliver findings to the leadership team Maintain and monitor key metrics across customer segments including NRR, renewals, churn rates, NPS, etc. Proactively assess customer goals and needs, and have a consultative approach to facilitate their success with the product Be highly creative in devising campaigns that inform and educate and engage customers on the latest product features Have an experimental and iterative approach to generate a continual and qualified pipeline of renewals Proactively identify and assess expansion opportunities You should apply if 10+ years of overall experience with at least 4 years experience in a CS role, preferably in early-stage startup(s) Ability to apply a good mix of strategic and analytical thinking, business acumen, operational discipline, and strong communication and collaboration skills A proactive go-getter capable of getting hands dirty and going from idea to execution and pushing the organization to change Experience in having a data-driven approach, optimizing for the right parameters on the go, and having strong execution capabilities Proven track record in managing multiple stakeholders, identifying key customers, and cross-org collaboration Strong knowledge of relevant CS tools/technologies shall be a plus An open mindset to build and execute with geographically distributed teams from the ground up that consistently deliver outstanding results At Rocketlane, we're all about building a great product and a great place to work. Here's why you'll actually look forward to Mondays: Impact and ownership You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen. Work with the best We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes. Celebrate wins Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big. Learn and grow We're all about learning-and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it). Flexibility and balance While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours-so you can bring your best energy, whether you're an early bird or a night owl. Pajamas optional (at least outside the office).
Get Staffed Online Recruitment Limited
Merthyr Tydfil, Mid Glamorgan
Internal Sales Executive Chirk, Wrexham Full-Time About Our Client Our client has an exciting opportunity for an Internal Sales Executive to join the team based in Chirk, North Wales. The successful candidates will join them on a full-time permanent basis and will receive a competitive salary and bonus. Main Duties and Responsibilities Key Responsibilities of the Internal Sales Executive: To provide a high standard of customer care to new and existing customers and provide support for external representatives. Maintain good working relationships with key customer accounts. Prepare daily reports on customer calls, using the CRM system. Liaise with other departments regarding customer requirements, e.g. Despatch, Production, Accounts. Plan and book in deliveries based on stock availability. Order processing and acknowledgments. Maintain price files. Control invoiced prices. Requirements: Strong communication skills. A demonstrated attention to detail. Proven ability to prioritize. Experience of Telemarketing, Customer Service or Sales would be beneficial. Experienced in communications via email and telephone. Minimum 5 GCSE's grade AC (including Mathematics and English). Working knowledge of Microsoft Office. What Our Client Offers Just some of what they are able to offer: Competitive salary and bonus. Exciting and challenging work. Continued training, support and career development. Click apply and complete your application.
Feb 04, 2026
Full time
Internal Sales Executive Chirk, Wrexham Full-Time About Our Client Our client has an exciting opportunity for an Internal Sales Executive to join the team based in Chirk, North Wales. The successful candidates will join them on a full-time permanent basis and will receive a competitive salary and bonus. Main Duties and Responsibilities Key Responsibilities of the Internal Sales Executive: To provide a high standard of customer care to new and existing customers and provide support for external representatives. Maintain good working relationships with key customer accounts. Prepare daily reports on customer calls, using the CRM system. Liaise with other departments regarding customer requirements, e.g. Despatch, Production, Accounts. Plan and book in deliveries based on stock availability. Order processing and acknowledgments. Maintain price files. Control invoiced prices. Requirements: Strong communication skills. A demonstrated attention to detail. Proven ability to prioritize. Experience of Telemarketing, Customer Service or Sales would be beneficial. Experienced in communications via email and telephone. Minimum 5 GCSE's grade AC (including Mathematics and English). Working knowledge of Microsoft Office. What Our Client Offers Just some of what they are able to offer: Competitive salary and bonus. Exciting and challenging work. Continued training, support and career development. Click apply and complete your application.
A leading eyewear retailer in Liverpool seeks a Store Manager Designate to oversee operations and lead a team. This role involves a 6-month training program aimed at equipping you with essential management skills. Responsibilities include managing daily store functions, training staff, and driving sales performance. A passion for customer service and strong leadership skills are essential. Opportunities for flexible working hours and various benefits enhance the attractive package on offer.
Feb 04, 2026
Full time
A leading eyewear retailer in Liverpool seeks a Store Manager Designate to oversee operations and lead a team. This role involves a 6-month training program aimed at equipping you with essential management skills. Responsibilities include managing daily store functions, training staff, and driving sales performance. A passion for customer service and strong leadership skills are essential. Opportunities for flexible working hours and various benefits enhance the attractive package on offer.
Location This position is located at 200 Oxford St Fitzrovia, London W1D1NU United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Feb 04, 2026
Full time
Location This position is located at 200 Oxford St Fitzrovia, London W1D1NU United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
About Hook We're building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we're working with including some of the fastest growing companies in the world. We're looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world's leading workplaces for great people along the way. The Role We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with people who deeply understand the challenges and opportunities in CS. That means you'll need to bring credibility, insight, and technical depth to every conversation. In this role, you'll own the customer lifecycle end-to-end: from initial strategy sessions to adoption, value realization, and renewals. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Hook's Customer Growth function is not about reactive support, it's about being a strategic, data-driven partner. We believe the future of Customer Growth lies in blending commercial ownership, technical expertise, and consultative problem solving. This is a chance to be part of that future and to help define how it looks. If you love solving customer problems, excel at juggling multiple projects, and have a knack for turning complex data and product features into clear business outcomes, we'd love to speak to you. What you'll be doing Drive customer outcomes and renewals: project manage success plans, run strategic reviews, and lead all renewal/commercial conversations. Act as a product and technical expert: quickly develop deep knowledge of Hook's platform, and coach customers on best practices for adoption and integration. Partner with customer success leaders (your peers!): build credibility with CSMs, revenue leaders, and executives to help them achieve value from Hook. Map and influence stakeholders: engage cross-functionally with customers across revenue, operations, product and data teams. Collaborate internally: work with Product, Engineering and Sales to ensure deliverables are met and feedback is actioned. Contribute to the future of Customer Growth at Hook: continuously iterate on our processes and approach, helping us set the benchmark for customer success excellence at scale. Who are we looking for? Prior experience in a Customer Success or Account Management role, ideally in a SaaS/technology environment. Strong technical aptitude: comfortable learning complex software quickly, understanding integrations, and explaining technical concepts in simple terms. Proven track record achieving commercial targets, including renewals and expansion. Exceptional communication skills, with confidence presenting to both large audiences and senior stakeholders. Experience building outcome-driven customer success plans and managing multiple workstreams simultaneously. Organised and proactive: able to prioritise accounts effectively while also thriving in a fast-moving environment with evolving playbooks. Base salary - £70,000 - £80,000+ £30,000 OTE (depending on experience) Benefits ️ 27 days holiday (option to buy and sell holiday) + bank holidays Generous stock options Private health insurance so you can get the best care you need Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food Annual learning & development budget for every employee Flexible working - we'll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street The best equipment for everyone to work with Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
Feb 04, 2026
Full time
About Hook We're building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we're working with including some of the fastest growing companies in the world. We're looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world's leading workplaces for great people along the way. The Role We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with people who deeply understand the challenges and opportunities in CS. That means you'll need to bring credibility, insight, and technical depth to every conversation. In this role, you'll own the customer lifecycle end-to-end: from initial strategy sessions to adoption, value realization, and renewals. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Hook's Customer Growth function is not about reactive support, it's about being a strategic, data-driven partner. We believe the future of Customer Growth lies in blending commercial ownership, technical expertise, and consultative problem solving. This is a chance to be part of that future and to help define how it looks. If you love solving customer problems, excel at juggling multiple projects, and have a knack for turning complex data and product features into clear business outcomes, we'd love to speak to you. What you'll be doing Drive customer outcomes and renewals: project manage success plans, run strategic reviews, and lead all renewal/commercial conversations. Act as a product and technical expert: quickly develop deep knowledge of Hook's platform, and coach customers on best practices for adoption and integration. Partner with customer success leaders (your peers!): build credibility with CSMs, revenue leaders, and executives to help them achieve value from Hook. Map and influence stakeholders: engage cross-functionally with customers across revenue, operations, product and data teams. Collaborate internally: work with Product, Engineering and Sales to ensure deliverables are met and feedback is actioned. Contribute to the future of Customer Growth at Hook: continuously iterate on our processes and approach, helping us set the benchmark for customer success excellence at scale. Who are we looking for? Prior experience in a Customer Success or Account Management role, ideally in a SaaS/technology environment. Strong technical aptitude: comfortable learning complex software quickly, understanding integrations, and explaining technical concepts in simple terms. Proven track record achieving commercial targets, including renewals and expansion. Exceptional communication skills, with confidence presenting to both large audiences and senior stakeholders. Experience building outcome-driven customer success plans and managing multiple workstreams simultaneously. Organised and proactive: able to prioritise accounts effectively while also thriving in a fast-moving environment with evolving playbooks. Base salary - £70,000 - £80,000+ £30,000 OTE (depending on experience) Benefits ️ 27 days holiday (option to buy and sell holiday) + bank holidays Generous stock options Private health insurance so you can get the best care you need Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food Annual learning & development budget for every employee Flexible working - we'll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street The best equipment for everyone to work with Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Feb 04, 2026
Full time
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
A growing tech startup is seeking a Customer Success Manager to support customer relationships and drive account success. In this role, you will manage a portfolio of customers and enhance account health, while also focusing on revenue growth and retention. The ideal candidate has strong interpersonal skills, commercial acumen, and experience in sales or account management. This role offers a competitive salary package, along with generous benefits such as paid time off, wellness allowances, and company equity.
Feb 04, 2026
Full time
A growing tech startup is seeking a Customer Success Manager to support customer relationships and drive account success. In this role, you will manage a portfolio of customers and enhance account health, while also focusing on revenue growth and retention. The ideal candidate has strong interpersonal skills, commercial acumen, and experience in sales or account management. This role offers a competitive salary package, along with generous benefits such as paid time off, wellness allowances, and company equity.
Tapi Carpets & Floors Limited
Banbury, Oxfordshire
A leading flooring retailer in Banbury seeks an enthusiastic individual to assist the Store Manager in running the store. This role requires a passion for customer experience and the drive to exceed sales targets. The successful candidate will help train the team, maintain high store standards, and deliver outstanding service to customers. Join a company known for strong values and a commitment to its people in the heart of the community.
Feb 04, 2026
Full time
A leading flooring retailer in Banbury seeks an enthusiastic individual to assist the Store Manager in running the store. This role requires a passion for customer experience and the drive to exceed sales targets. The successful candidate will help train the team, maintain high store standards, and deliver outstanding service to customers. Join a company known for strong values and a commitment to its people in the heart of the community.
Head of People - Northern Europe The Head of People is the People Partner to the President of the Northern Europe business, working with them and their leadership teams to deliver comprehensive support whilst creating and leading projects and strategic transformation initiatives that produces maximum value and output from employees so that the business delivers what is required of them to achieve its overall targets and business plans. The Head of People will be the coach, challenger, partner and trusted advisor to the President and Leadership Team. The incumbent will be an innovative thinker, focused on creating and delivering a People strategy that adds measurable value in key areas such as talent and development, learning and development, employee engagement, employer brand and People practices and policies, all of which focus on delivering exceptional customer outcomes. In addition, the incumbent will lead the People stream in important areas including M&A integrations, new wins and transitions, restructure programmes, cultural and organisational development programmes. Effective delivery in the Head of People role requires the incumbent to interface with local/regional leaders and the local/central People Function. The Head of People will work with the leadership team to embed a culture based on CBRE's RISE values which underpins high-performance, fairness, teamwork, growth and people development to achieve our vision and targets. The incumbent is a leader who understands the demands of driving a talent led business and therefore brings industry leading thinking across all areas of the People discipline to advance the People agenda and ultimately positions CBRE as a market-leading employer which provides a unique 'edge' when we are bidding for and retaining customers. To be successful the Head of People will be a visible and vocal leader, not afraid to be innovative or disruptive to achieve the best outcomes. At all times the Head of People will act with the highest amounts of integrity and professional standards. What You'll Do Analytics/Ai Use data and fact-based analysis to anticipate talent needs and provide insights to the business for competitive decision making Change Management Act as a change expert, making sure that employee engagement and communication is at the core of change programmes and supporting leaders in delivering change through people. Drive leaders to continuously challenge their structures so that they are constantly aligned to current business needs; support leaders in developing their structures to this end. Take the lead in managing works councils, trade unions or similar stakeholders/parties representing employee interests in the workplace. Culture Create and deliver initiatives that preserve and develop the organisational and regional culture Constantly review and assess the culture of the organisation through active, vocal engagement with leaders and managers and take any steps necessary to maintain CBRE's culture and RISE values Employee Engagement and Experience Lead the implementation and delivery of CBRE's employee engagement survey process and own the associated action plans following the survey Internal Stakeholders Contribute to the leadership team and act as a commercially astute business partner, coaching and challenging stakeholders where necessary so that their teams produce the outcomes required to deliver the business plan. Work with the President and leaders to deliver a compelling employee value proposition that differentiates us in the marketplace and supports/reinforces CBRE as an employer of choice. Build and maintain regular, high-quality contact with key internal stakeholders. Leadership Understand what is required in each area of the business and develop people plans that focus on the delivery of those outcomes. Provide leadership on People policies and processes, policy development (in line with country practices) and strategic implementation in support of achieving business plans and growth. Provide insight and practices from outside of CBRE to stretch internal thinking/practices and advise internal users on current and future market capabilities. Be visible and accessible to stakeholders and employees. As part of the People Leadership Team contribute to the broader leadership of People in AMS Ensure that the business is always compliant with internal policy requirements and external legal requirements and take all steps necessary to make sure this always remains the case. People Support Deliver People support that effectively meets the day-to-day requirements of the business. Provide tailored support in areas such as recruitment, employee relations and performance management whilst making sure that line managers are owning the delivery of all outcomes related to people management. Work closely with People Shared Services and Centres of Excellence to ensure business needs are met and a seamless, collaborative service is delivered to internal stakeholders by the whole People function. People Team Attract, recruit and retain members of the People Team and provide mentoring and career development. Motivate and lead the People Team and create a high-performance, delivery-based culture. Deliver active and regular communication to ensure business requirements are understood. Actively foster a culture of 'one team' across the network. Success in this role will be measured through defined targets as follows: Delivery of business revenue, profit targets, cashflow and other financial objectives as a key member of the leadership team Alignment across the region to the Local Operating Model Effective succession planning that develops and retains talent, measured through low attrition and high employee engagement scores Talent development and retention targets Achievement of the GWS Local NE business plan and People Team Roadmaps Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Feb 04, 2026
Full time
Head of People - Northern Europe The Head of People is the People Partner to the President of the Northern Europe business, working with them and their leadership teams to deliver comprehensive support whilst creating and leading projects and strategic transformation initiatives that produces maximum value and output from employees so that the business delivers what is required of them to achieve its overall targets and business plans. The Head of People will be the coach, challenger, partner and trusted advisor to the President and Leadership Team. The incumbent will be an innovative thinker, focused on creating and delivering a People strategy that adds measurable value in key areas such as talent and development, learning and development, employee engagement, employer brand and People practices and policies, all of which focus on delivering exceptional customer outcomes. In addition, the incumbent will lead the People stream in important areas including M&A integrations, new wins and transitions, restructure programmes, cultural and organisational development programmes. Effective delivery in the Head of People role requires the incumbent to interface with local/regional leaders and the local/central People Function. The Head of People will work with the leadership team to embed a culture based on CBRE's RISE values which underpins high-performance, fairness, teamwork, growth and people development to achieve our vision and targets. The incumbent is a leader who understands the demands of driving a talent led business and therefore brings industry leading thinking across all areas of the People discipline to advance the People agenda and ultimately positions CBRE as a market-leading employer which provides a unique 'edge' when we are bidding for and retaining customers. To be successful the Head of People will be a visible and vocal leader, not afraid to be innovative or disruptive to achieve the best outcomes. At all times the Head of People will act with the highest amounts of integrity and professional standards. What You'll Do Analytics/Ai Use data and fact-based analysis to anticipate talent needs and provide insights to the business for competitive decision making Change Management Act as a change expert, making sure that employee engagement and communication is at the core of change programmes and supporting leaders in delivering change through people. Drive leaders to continuously challenge their structures so that they are constantly aligned to current business needs; support leaders in developing their structures to this end. Take the lead in managing works councils, trade unions or similar stakeholders/parties representing employee interests in the workplace. Culture Create and deliver initiatives that preserve and develop the organisational and regional culture Constantly review and assess the culture of the organisation through active, vocal engagement with leaders and managers and take any steps necessary to maintain CBRE's culture and RISE values Employee Engagement and Experience Lead the implementation and delivery of CBRE's employee engagement survey process and own the associated action plans following the survey Internal Stakeholders Contribute to the leadership team and act as a commercially astute business partner, coaching and challenging stakeholders where necessary so that their teams produce the outcomes required to deliver the business plan. Work with the President and leaders to deliver a compelling employee value proposition that differentiates us in the marketplace and supports/reinforces CBRE as an employer of choice. Build and maintain regular, high-quality contact with key internal stakeholders. Leadership Understand what is required in each area of the business and develop people plans that focus on the delivery of those outcomes. Provide leadership on People policies and processes, policy development (in line with country practices) and strategic implementation in support of achieving business plans and growth. Provide insight and practices from outside of CBRE to stretch internal thinking/practices and advise internal users on current and future market capabilities. Be visible and accessible to stakeholders and employees. As part of the People Leadership Team contribute to the broader leadership of People in AMS Ensure that the business is always compliant with internal policy requirements and external legal requirements and take all steps necessary to make sure this always remains the case. People Support Deliver People support that effectively meets the day-to-day requirements of the business. Provide tailored support in areas such as recruitment, employee relations and performance management whilst making sure that line managers are owning the delivery of all outcomes related to people management. Work closely with People Shared Services and Centres of Excellence to ensure business needs are met and a seamless, collaborative service is delivered to internal stakeholders by the whole People function. People Team Attract, recruit and retain members of the People Team and provide mentoring and career development. Motivate and lead the People Team and create a high-performance, delivery-based culture. Deliver active and regular communication to ensure business requirements are understood. Actively foster a culture of 'one team' across the network. Success in this role will be measured through defined targets as follows: Delivery of business revenue, profit targets, cashflow and other financial objectives as a key member of the leadership team Alignment across the region to the Local Operating Model Effective succession planning that develops and retains talent, measured through low attrition and high employee engagement scores Talent development and retention targets Achievement of the GWS Local NE business plan and People Team Roadmaps Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Overview Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Halewood team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people. As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. Responsibilities Experience in a performance driven retail/customer centric environment Experience of managing people Ability to lift and carry bags of stock up to 10kg's Ability to build, retain and develop a team Strong drive to achieve results through others Ability to delegate, coach and listen Ability to manage time under conflicting priorities Ability to motivate self and others An open and adaptable approach to change and be able to support others through it Experience of communicating with a diverse workforce and customer base Ability to establish and maintain successful retail processes and merchandising IT literacy and numeracy skills What we offer in return Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from Currys and IKEA, up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and menandwomen from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team.Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Feb 04, 2026
Full time
Overview Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Halewood team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people. As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. Responsibilities Experience in a performance driven retail/customer centric environment Experience of managing people Ability to lift and carry bags of stock up to 10kg's Ability to build, retain and develop a team Strong drive to achieve results through others Ability to delegate, coach and listen Ability to manage time under conflicting priorities Ability to motivate self and others An open and adaptable approach to change and be able to support others through it Experience of communicating with a diverse workforce and customer base Ability to establish and maintain successful retail processes and merchandising IT literacy and numeracy skills What we offer in return Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from Currys and IKEA, up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and menandwomen from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team.Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Sales Manager required to sell exhibition sponsorship to the Tech vertical of streaming and on-demand services, telecommunications, cloud services, cyber security, VR, etc. This role will be responsible for developing new business, renewing and expanding existing accounts, and strengthening the value proposition of the content-focused exhibition area. Key responsibilities Build, manage and convert a strong pipeline of new business prospects across priority technology sectors Drive exhibition sales, including renewals, expansions and new revenue Re-engage lapsed customers and develop opportunities from historic and adjacent exhibitors Identify and convert large strategic exhibitors to support long-term growth Generate new revenue from sectors including streaming, advertising technology, gaming, esports and immersive technology Skills and experience Extensive experience in new business development and relationship-led sales Strong presentation and communication skills, with the ability to pitch new concepts clearly Proven experience in technology or exhibition sales (5+ years preferred) High level of organisation, time management and attention to detail Willingness to travel internationally This role is almost fully remote, meeting up once per month in London. Salary up to £55,000 on the base with commission being £50,000. Please apply with your CV.
Feb 04, 2026
Full time
Sales Manager required to sell exhibition sponsorship to the Tech vertical of streaming and on-demand services, telecommunications, cloud services, cyber security, VR, etc. This role will be responsible for developing new business, renewing and expanding existing accounts, and strengthening the value proposition of the content-focused exhibition area. Key responsibilities Build, manage and convert a strong pipeline of new business prospects across priority technology sectors Drive exhibition sales, including renewals, expansions and new revenue Re-engage lapsed customers and develop opportunities from historic and adjacent exhibitors Identify and convert large strategic exhibitors to support long-term growth Generate new revenue from sectors including streaming, advertising technology, gaming, esports and immersive technology Skills and experience Extensive experience in new business development and relationship-led sales Strong presentation and communication skills, with the ability to pitch new concepts clearly Proven experience in technology or exhibition sales (5+ years preferred) High level of organisation, time management and attention to detail Willingness to travel internationally This role is almost fully remote, meeting up once per month in London. Salary up to £55,000 on the base with commission being £50,000. Please apply with your CV.
Fashion and Retail Personnel
City Of Westminster, London
A luxury fashion boutique in the heart of the West End is seeking a Store Manager. The ideal candidate will lead and inspire a high-performing team while delivering exceptional customer service. Proficiency in store management, achieving sales targets, and a passion for luxury brands are critical for this role. This opportunity offers competitive salary, generous commission, and a range of benefits.
Feb 04, 2026
Full time
A luxury fashion boutique in the heart of the West End is seeking a Store Manager. The ideal candidate will lead and inspire a high-performing team while delivering exceptional customer service. Proficiency in store management, achieving sales targets, and a passion for luxury brands are critical for this role. This opportunity offers competitive salary, generous commission, and a range of benefits.
We are looking for a Vehicle Technician to join our team at Skoda Bradford. We offer a market-leading salary and bonus scheme, with full details to be discussed during interview. Want to progress? We can do that too. Manufacturer training awaits anyone with the passion and enthusiasm to succeed. So, whether you are a qualified Master Technician with a Franchised Retailer or a mechanic at an independent garage wanting to get to that next level, come and talk to us. About the business Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we're often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you even if you have no experience of the automotive industry. We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a "top one percenter". We'll expect you to work hard but in return we'll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won't let anyone stop you. About you We are looking for confident, experienced technicians who are comfortable working on their own initiative. MOT testing experience is preferential. We are looking for a Master Technician who is Level 3 City and Guilds motor vehicle qualified or the equivalent. What you need to succeed: Drive, passion and enthusiasm to succeed. Demonstrate capability and confidence in using equipment within the workshop safely. At least NVQ level 3 trained with work experience in a franchised dealer or independent garage. What we offer: A competitive salary and bonus package. We offer a retention scheme worth up to £10,000 which increases with length of service Long service rewards A range of training and leadership development programs Manufacturer training for product knowledge to give you the technical skills you need to be working for part of a franchise 30 days annual leave inclusive of 8 bank holidays, increasing with length of service Preferential service rates and repairs including family and friends vehicles. A workplace pension scheme £25 contribution to eye tests Cycle to work scheme If you have worked in retail previously, you will be glad to know we close Easter Sunday, Christmas day, Boxing Day and New Years Day. Hours 4 days a week, 7:30am-6:00pm Monday- Friday rota You will require a Full UK drivers' license We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race,ethnicity, gender, age, national origin, religion, disability or other characteristics. Job Opening ID ZR_720_JOB Date Opened 19/12/2025 Job Type Full time Industry Automotive Work Experience 4-5 years Salary To be discussed at interview stage- commensurate with experience City Bradford Province West Yorkshire Country United Kingdom Postal Code BD2 1AZ
Feb 04, 2026
Full time
We are looking for a Vehicle Technician to join our team at Skoda Bradford. We offer a market-leading salary and bonus scheme, with full details to be discussed during interview. Want to progress? We can do that too. Manufacturer training awaits anyone with the passion and enthusiasm to succeed. So, whether you are a qualified Master Technician with a Franchised Retailer or a mechanic at an independent garage wanting to get to that next level, come and talk to us. About the business Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we're often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you even if you have no experience of the automotive industry. We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a "top one percenter". We'll expect you to work hard but in return we'll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won't let anyone stop you. About you We are looking for confident, experienced technicians who are comfortable working on their own initiative. MOT testing experience is preferential. We are looking for a Master Technician who is Level 3 City and Guilds motor vehicle qualified or the equivalent. What you need to succeed: Drive, passion and enthusiasm to succeed. Demonstrate capability and confidence in using equipment within the workshop safely. At least NVQ level 3 trained with work experience in a franchised dealer or independent garage. What we offer: A competitive salary and bonus package. We offer a retention scheme worth up to £10,000 which increases with length of service Long service rewards A range of training and leadership development programs Manufacturer training for product knowledge to give you the technical skills you need to be working for part of a franchise 30 days annual leave inclusive of 8 bank holidays, increasing with length of service Preferential service rates and repairs including family and friends vehicles. A workplace pension scheme £25 contribution to eye tests Cycle to work scheme If you have worked in retail previously, you will be glad to know we close Easter Sunday, Christmas day, Boxing Day and New Years Day. Hours 4 days a week, 7:30am-6:00pm Monday- Friday rota You will require a Full UK drivers' license We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race,ethnicity, gender, age, national origin, religion, disability or other characteristics. Job Opening ID ZR_720_JOB Date Opened 19/12/2025 Job Type Full time Industry Automotive Work Experience 4-5 years Salary To be discussed at interview stage- commensurate with experience City Bradford Province West Yorkshire Country United Kingdom Postal Code BD2 1AZ
