Step into Magnet as a Store Manager Are you ready to step into the spotlight and lead with passion and purpose? At Magnet, we're looking for ambitious Store Managers who are driven to inspire both their teams and their customers. Please note - A full driving license and access to a vehicle is required for this role What's in it for you? You will earn a salary of £40,000 - £50,000 (Base £40,000, with uncapped on-target earnings of c£50,000) Monthly car allowance Full design and sales training from day one through our Magnet Learner Journey Up to 80 % colleague discount on our furniture (dream kitchen, anyone?) Holiday Purchase Scheme (buy up to 5 extra days holiday) Cycle to Work scheme Virtual GP access and 24/7 Employee Assistance Platform Discounts with over 200 high street brands Refer a Friend rewards Internal development programmes to help you grow your career with us What's Involved? As a Store Manager, you'll be centre stage in one of our stunning, purpose-built showrooms, helping customers bring their dream kitchens to life while building a team that's motivated to succeed together. Our Store Managers come from all walks of life, and that's what makes us unique. We're looking for a strong retail manager with the perfect blend of creativity, leadership, and sales drive. So, If you're someone who can energise a team, deliver exceptional customer experiences, and drive growth, you'll fit right in. In this role, you'll have the freedom to lead our Brighton Showroom like it's your own business, ensuring our customers enjoy outstanding service from start to finish. From boosting performance to driving sales, you'll play a pivotal role in our success story. And we're dedicated to investing in you-with training designed to accelerate your leadership skills and develop your design expertise, we'll set you up for a rewarding career journey. After all, many of our leaders began their paths in roles just like this, so it's no surprise our Store Managers stay with us on average over 9 years! What you'll be doing Create your recipe for success: You'll drive a positive and collaborative environment that inspires your team to thrive. Lead the way: By achieving sales targets and delivering outstanding customer service, you'll play a key role in upholding the 5-star experience we're known for. Build lasting connections: You'll forge strong, meaningful relationships with your team and regional partners, driving growth and shared success. Embrace your entrepreneurial side: You'll stay ahead of market trends and seize every opportunity to expand and elevate your showroom. Who we are looking for We're looking for a passionate leader who thrives in a sales environment and embodies our values:Care, Inspire, Deliver. Someone who's ready to bring the heat and lead with heart. Here's what you'll need to succeed: Previous experience in the retail industry leading a team KBB industry experience is desirable A proven track record in sales with exceptional customer service skills Strong leadership abilities to guide a team that's motivated and empowered A creative mindset and the flexibility to mix things up with varied working hours A full driving license and access to a vehicle About Magnet At Magnet, part of the Nobia Group, we've been shaping the heart of the home for over 100 years. From our award-winning kitchen designs to UK-based manufacturing, we're proud to be the UK's number one specialist kitchen provider. But our real strength? Our people. Their passion and creativity ensure every kitchen is built to last and loved for years. As we continue our exciting transformation journey, we're open to fresh ideas-so even if you don't tick every box, we'd still love to hear from you. You'll thrive in this role by living and breathing Magnet's core values - Care, Deliver, Inspire. Find out more at: Magnet Careers - Nobia We are committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process please make us aware.
Feb 13, 2026
Full time
Step into Magnet as a Store Manager Are you ready to step into the spotlight and lead with passion and purpose? At Magnet, we're looking for ambitious Store Managers who are driven to inspire both their teams and their customers. Please note - A full driving license and access to a vehicle is required for this role What's in it for you? You will earn a salary of £40,000 - £50,000 (Base £40,000, with uncapped on-target earnings of c£50,000) Monthly car allowance Full design and sales training from day one through our Magnet Learner Journey Up to 80 % colleague discount on our furniture (dream kitchen, anyone?) Holiday Purchase Scheme (buy up to 5 extra days holiday) Cycle to Work scheme Virtual GP access and 24/7 Employee Assistance Platform Discounts with over 200 high street brands Refer a Friend rewards Internal development programmes to help you grow your career with us What's Involved? As a Store Manager, you'll be centre stage in one of our stunning, purpose-built showrooms, helping customers bring their dream kitchens to life while building a team that's motivated to succeed together. Our Store Managers come from all walks of life, and that's what makes us unique. We're looking for a strong retail manager with the perfect blend of creativity, leadership, and sales drive. So, If you're someone who can energise a team, deliver exceptional customer experiences, and drive growth, you'll fit right in. In this role, you'll have the freedom to lead our Brighton Showroom like it's your own business, ensuring our customers enjoy outstanding service from start to finish. From boosting performance to driving sales, you'll play a pivotal role in our success story. And we're dedicated to investing in you-with training designed to accelerate your leadership skills and develop your design expertise, we'll set you up for a rewarding career journey. After all, many of our leaders began their paths in roles just like this, so it's no surprise our Store Managers stay with us on average over 9 years! What you'll be doing Create your recipe for success: You'll drive a positive and collaborative environment that inspires your team to thrive. Lead the way: By achieving sales targets and delivering outstanding customer service, you'll play a key role in upholding the 5-star experience we're known for. Build lasting connections: You'll forge strong, meaningful relationships with your team and regional partners, driving growth and shared success. Embrace your entrepreneurial side: You'll stay ahead of market trends and seize every opportunity to expand and elevate your showroom. Who we are looking for We're looking for a passionate leader who thrives in a sales environment and embodies our values:Care, Inspire, Deliver. Someone who's ready to bring the heat and lead with heart. Here's what you'll need to succeed: Previous experience in the retail industry leading a team KBB industry experience is desirable A proven track record in sales with exceptional customer service skills Strong leadership abilities to guide a team that's motivated and empowered A creative mindset and the flexibility to mix things up with varied working hours A full driving license and access to a vehicle About Magnet At Magnet, part of the Nobia Group, we've been shaping the heart of the home for over 100 years. From our award-winning kitchen designs to UK-based manufacturing, we're proud to be the UK's number one specialist kitchen provider. But our real strength? Our people. Their passion and creativity ensure every kitchen is built to last and loved for years. As we continue our exciting transformation journey, we're open to fresh ideas-so even if you don't tick every box, we'd still love to hear from you. You'll thrive in this role by living and breathing Magnet's core values - Care, Deliver, Inspire. Find out more at: Magnet Careers - Nobia We are committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process please make us aware.
B2B Legal Knowledge SaaS Platform - Built by lawyers for Layers We are seeking a Chief Sales Officer to lead commercial growth for our client as they scale a premium legal knowledge and productivity platform into a multi-product enterprise business. This board-facing leadership role reports directly to the CEO. From the outset, you will work closely with the Head of Partnerships and the senior leadership team to drive the next phase of growth. About the Business Our client occupies a distinctive position within the legal market. The platform combines proprietary intellectual property with exclusive partnerships with leading barristers' chambers. As a result, customers access authoritative legal expertise that competitors cannot replicate. Consequently, the business benefits from a highly defensible and differentiated value proposition. Moreover, the company continues to reinvest heavily in product development. This commitment includes AI-enabled partnerships that enhance usage, deepen customer value and support long term subscription growth. The Chief Sales Officer Role Reporting directly to the CEO, the Chief Sales Officer takes full accountability for commercial revenue and overall sales performance. In close collaboration with the Head of Partnerships and the wider leadership team, you will define and deliver the company's next phase of commercial growth. At present, the business is achieving strong and sustained performance, with approximately 45% ARR growth and 32% growth in booked revenue. This momentum stems from exceptionally high customer retention, multi year contracts and built in price increases. At the same time, the business maintains negligible churn. Looking ahead, growth will increasingly come from new product launches, value based pricing and deeper penetration of the existing customer base. Meanwhile, the platform will continue to scale across enterprise legal and professional services environments. Commercial Growth and ARR Scaling Opportunity The company created this role to professionalise and scale the commercial function. In response, you will build a predictable, board ready sales engine, improve forecasting accuracy and strengthen pipeline discipline. In addition, you will establish a clear and consistent operating rhythm across the sales organisation. Critically, you will lead the enterprise go to market strategy. This responsibility includes taking new products to market and defining how pricing, packaging, cross sell and bundling operate across a complex and sophisticated customer base. Enterprise Go-to-Market Strategy and Multi-Product Sales As the business evolves from a flagship product model into a multi product platform, the Chief Sales Officer will shape enterprise go to market strategy and long term commercial growth. In particular, you will work closely with the Head of Partnerships to unlock partner led and AI enabled commercial opportunities. At the same time, you will define how new products are positioned, priced and sold to senior legal and enterprise buyers. Key Responsibilities of the Chief Sales Officer Own and deliver commercial revenue growth with direct accountability for ARR Build a predictable, board ready sales engine with strong pipeline visibility and accurate forecasting Embed disciplined sales processes, CRM rigour, performance management and sales cadence Lead enterprise go to market strategy for new product launches and value based pricing models Drive multi product growth through cross sell, bundling and targeted new customer acquisition Work closely with the Head of Partnerships on partner led and AI enabled commercial opportunities Leadership Profile and Experience Required Proven ARR scaling in enterprise B2B subscription businesses Demonstrable experience scaling a business from circa £8m to £20m+ ARR with clear ownership of growth outcomes Strong sales leadership credentials, including forecasting discipline, pipeline management and team development Experience selling high value, non tangible subscriptions into complex, multi stakeholder enterprise environments Track record of leading go to market strategy for new products and multi product platforms Experience selling into legal buyers is strongly preferred; adjacent enterprise B2B content, data, research or specialist SaaS experience will be considered where transferability is clear Location and Working Pattern London based, with a minimum of two days per week in the office and flexibility thereafter. Appointing a Chief Sales Officer This appointment reflects the increasing demand for senior commercial leadership as B2B SaaS and AI enabled platforms scale beyond founder led sales and into enterprise, multi product growth. The Chief Sales Officer will play a central role in shaping the company's commercial trajectory over the next phase of expansion. Candidates with relevant experience who are interested in the role are invited to get in touch with our team via the form below, including a copy of their CV. Hanson Search is a globally recognised, award winning talent advisory and headhunting consultancy. Our expertise lies in building successful ventures worldwide through our recruitment, interim and executive search in communications, sustainability, public affairs and policy, digital marketing and sales and commercial. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Feb 13, 2026
Full time
B2B Legal Knowledge SaaS Platform - Built by lawyers for Layers We are seeking a Chief Sales Officer to lead commercial growth for our client as they scale a premium legal knowledge and productivity platform into a multi-product enterprise business. This board-facing leadership role reports directly to the CEO. From the outset, you will work closely with the Head of Partnerships and the senior leadership team to drive the next phase of growth. About the Business Our client occupies a distinctive position within the legal market. The platform combines proprietary intellectual property with exclusive partnerships with leading barristers' chambers. As a result, customers access authoritative legal expertise that competitors cannot replicate. Consequently, the business benefits from a highly defensible and differentiated value proposition. Moreover, the company continues to reinvest heavily in product development. This commitment includes AI-enabled partnerships that enhance usage, deepen customer value and support long term subscription growth. The Chief Sales Officer Role Reporting directly to the CEO, the Chief Sales Officer takes full accountability for commercial revenue and overall sales performance. In close collaboration with the Head of Partnerships and the wider leadership team, you will define and deliver the company's next phase of commercial growth. At present, the business is achieving strong and sustained performance, with approximately 45% ARR growth and 32% growth in booked revenue. This momentum stems from exceptionally high customer retention, multi year contracts and built in price increases. At the same time, the business maintains negligible churn. Looking ahead, growth will increasingly come from new product launches, value based pricing and deeper penetration of the existing customer base. Meanwhile, the platform will continue to scale across enterprise legal and professional services environments. Commercial Growth and ARR Scaling Opportunity The company created this role to professionalise and scale the commercial function. In response, you will build a predictable, board ready sales engine, improve forecasting accuracy and strengthen pipeline discipline. In addition, you will establish a clear and consistent operating rhythm across the sales organisation. Critically, you will lead the enterprise go to market strategy. This responsibility includes taking new products to market and defining how pricing, packaging, cross sell and bundling operate across a complex and sophisticated customer base. Enterprise Go-to-Market Strategy and Multi-Product Sales As the business evolves from a flagship product model into a multi product platform, the Chief Sales Officer will shape enterprise go to market strategy and long term commercial growth. In particular, you will work closely with the Head of Partnerships to unlock partner led and AI enabled commercial opportunities. At the same time, you will define how new products are positioned, priced and sold to senior legal and enterprise buyers. Key Responsibilities of the Chief Sales Officer Own and deliver commercial revenue growth with direct accountability for ARR Build a predictable, board ready sales engine with strong pipeline visibility and accurate forecasting Embed disciplined sales processes, CRM rigour, performance management and sales cadence Lead enterprise go to market strategy for new product launches and value based pricing models Drive multi product growth through cross sell, bundling and targeted new customer acquisition Work closely with the Head of Partnerships on partner led and AI enabled commercial opportunities Leadership Profile and Experience Required Proven ARR scaling in enterprise B2B subscription businesses Demonstrable experience scaling a business from circa £8m to £20m+ ARR with clear ownership of growth outcomes Strong sales leadership credentials, including forecasting discipline, pipeline management and team development Experience selling high value, non tangible subscriptions into complex, multi stakeholder enterprise environments Track record of leading go to market strategy for new products and multi product platforms Experience selling into legal buyers is strongly preferred; adjacent enterprise B2B content, data, research or specialist SaaS experience will be considered where transferability is clear Location and Working Pattern London based, with a minimum of two days per week in the office and flexibility thereafter. Appointing a Chief Sales Officer This appointment reflects the increasing demand for senior commercial leadership as B2B SaaS and AI enabled platforms scale beyond founder led sales and into enterprise, multi product growth. The Chief Sales Officer will play a central role in shaping the company's commercial trajectory over the next phase of expansion. Candidates with relevant experience who are interested in the role are invited to get in touch with our team via the form below, including a copy of their CV. Hanson Search is a globally recognised, award winning talent advisory and headhunting consultancy. Our expertise lies in building successful ventures worldwide through our recruitment, interim and executive search in communications, sustainability, public affairs and policy, digital marketing and sales and commercial. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Morgan Jones Recruitment Consultants
Daventry, Northamptonshire
Supply Chain Planner Location : Daventry (Hybrid) Salary : £18.21 per hour Duration : 12 months Hours : Monday-Friday, Flexible office hours Our client is seeking a Supply Chain Planner to join our client's team in Daventry. This hybrid role offers a great opportunity to work with a global leader in manufacturing, balancing office and remote work. The role starts with 3 days per week in the office, transitioning to 2 days per week as the assignment progresses. This is an initial 12-month assignment with the possibility of extension. Key Responsibilities: Manage the material planning interface with the UK Logistics Centre Operations. Managing Material Planning-related aftermarket Kitting / Production Scheduling processes Supplier Returns Coordinate the execution of supplier returns by working with Supply Chain Services and the site. Customer Returns Engage with customers/sales in managing returns from customers within the EMEA region Advanced Shipping Notification Creation / Modification Coordinate the work with the site to ensure seamless receipt of product to the site Engagement with Inbound Operations Coordination and engagement with the site to resolve errors and keeping to a low cycle time in the closed loop process. Internal Escalation Support with Operational / Transportation Teams Site Coordination (Hazmat, Receiving prioritisation) Coordinating with operations to drive effective prioritisation across key operational activities. The role will support inventory optimisation activities across the site. Required Skills and Qualifications: Proficient in Excel for data management and analysis. B.S or B.A degree in an applicable field, or equivalent through experience Excellent communication skills with the ability to deliver clear and concise information to different audiences. Numerically capable with strong analytical skills to interpret complex information and solve problems. Ability to learn quickly and adapt in a dynamic environment, working independently with minimal supervision. Experience with Oracle or other Material Requirement Planning (MRP) systems is advantageous. Previous experience in a Supply Chain role, whether through internships, placements, or entry-level positions essential. Key Competencies: Manages complexity: Ability to handle and make sense of high-volume, sometimes contradictory information to solve problems effectively. Optimises work processes: Knowledge of efficient processes and a continuous improvement mindset. Communicates effectively: Skilled in delivering multi-mode communications that are clear and tailored to the needs of the audience. Global perspective: Approaches issues with a broad view, considering global implications and perspectives. Why Apply? Opportunity to develop skills in supply chain management, with full training on MRP systems and Master Production Scheduling. Ideal for junior profiles, graduates, or ex-placement students looking to gain valuable experience in a global manufacturing environment. Apply now!
Feb 13, 2026
Contractor
Supply Chain Planner Location : Daventry (Hybrid) Salary : £18.21 per hour Duration : 12 months Hours : Monday-Friday, Flexible office hours Our client is seeking a Supply Chain Planner to join our client's team in Daventry. This hybrid role offers a great opportunity to work with a global leader in manufacturing, balancing office and remote work. The role starts with 3 days per week in the office, transitioning to 2 days per week as the assignment progresses. This is an initial 12-month assignment with the possibility of extension. Key Responsibilities: Manage the material planning interface with the UK Logistics Centre Operations. Managing Material Planning-related aftermarket Kitting / Production Scheduling processes Supplier Returns Coordinate the execution of supplier returns by working with Supply Chain Services and the site. Customer Returns Engage with customers/sales in managing returns from customers within the EMEA region Advanced Shipping Notification Creation / Modification Coordinate the work with the site to ensure seamless receipt of product to the site Engagement with Inbound Operations Coordination and engagement with the site to resolve errors and keeping to a low cycle time in the closed loop process. Internal Escalation Support with Operational / Transportation Teams Site Coordination (Hazmat, Receiving prioritisation) Coordinating with operations to drive effective prioritisation across key operational activities. The role will support inventory optimisation activities across the site. Required Skills and Qualifications: Proficient in Excel for data management and analysis. B.S or B.A degree in an applicable field, or equivalent through experience Excellent communication skills with the ability to deliver clear and concise information to different audiences. Numerically capable with strong analytical skills to interpret complex information and solve problems. Ability to learn quickly and adapt in a dynamic environment, working independently with minimal supervision. Experience with Oracle or other Material Requirement Planning (MRP) systems is advantageous. Previous experience in a Supply Chain role, whether through internships, placements, or entry-level positions essential. Key Competencies: Manages complexity: Ability to handle and make sense of high-volume, sometimes contradictory information to solve problems effectively. Optimises work processes: Knowledge of efficient processes and a continuous improvement mindset. Communicates effectively: Skilled in delivering multi-mode communications that are clear and tailored to the needs of the audience. Global perspective: Approaches issues with a broad view, considering global implications and perspectives. Why Apply? Opportunity to develop skills in supply chain management, with full training on MRP systems and Master Production Scheduling. Ideal for junior profiles, graduates, or ex-placement students looking to gain valuable experience in a global manufacturing environment. Apply now!
Salary: Competitive plus benefits Location: Poole Town Local Store, Poole, BH15 1EG Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 13, 2026
Full time
Salary: Competitive plus benefits Location: Poole Town Local Store, Poole, BH15 1EG Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Worth Recruiting - Property Industry Recruitment Location: Hemel Hempstead, HP1 Salary: OTE £60,000 per annum Position: Permanent - Full Time Reference: WR81600 Lead and grow a busy Hemel Hempstead estate agency branch: managing staff, winning instructions, driving revenue, and delivering outstanding customer service through strong leadership, valuation expertise, and sales performance. We are seeking a charismatic, enthusiastic, and experienced Residential Estate Agency Branch Manager for a busy office in Hemel Hempstead. This is an excellent opportunity to lead a successful branch within a recognised national brand that places people and performance at the heart of its culture. You will be responsible for branch profitability, team leadership, instruction winning, and delivering exceptional service standards across all residential sales activities. What You'll Be Doing (Key Responsibilities) Managing and leading the day to day operations of the branch Coaching, mentoring, and developing the sales team Conducting market appraisals and winning new instructions Growing market share and branch revenue Setting and monitoring individual and team performance targets Ensuring exceptional customer service standards are maintained Building strong relationships with vendors, buyers, and local stakeholders Overseeing sales progression and pipeline management Maintaining compliance with industry regulations and company procedures What We're Looking For (Skills & Experience) Previous experience at Branch Manager or Senior Sales Manager level Proven success in valuations and instruction winning Confident leadership and team management skills Excellent sales and negotiation ability High level of customer service and communication skills Professional, articulate, and personable approach Positive, proactive, and self motivated attitude Smart presentation and strong organisational skills Good local knowledge of the Hemel Hempstead area preferred Full UK driving licence essential What's In It For You? Competitive basic salary and uncapped OTE Attractive commission structure Five day working week Generous holiday entitlement Clear career progression opportunities Ongoing training and professional development Supportive and people focused company culture Ready to take the next step in your property career? If you are interested in this Branch Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR81600. About Your Application Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
Feb 13, 2026
Full time
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Worth Recruiting - Property Industry Recruitment Location: Hemel Hempstead, HP1 Salary: OTE £60,000 per annum Position: Permanent - Full Time Reference: WR81600 Lead and grow a busy Hemel Hempstead estate agency branch: managing staff, winning instructions, driving revenue, and delivering outstanding customer service through strong leadership, valuation expertise, and sales performance. We are seeking a charismatic, enthusiastic, and experienced Residential Estate Agency Branch Manager for a busy office in Hemel Hempstead. This is an excellent opportunity to lead a successful branch within a recognised national brand that places people and performance at the heart of its culture. You will be responsible for branch profitability, team leadership, instruction winning, and delivering exceptional service standards across all residential sales activities. What You'll Be Doing (Key Responsibilities) Managing and leading the day to day operations of the branch Coaching, mentoring, and developing the sales team Conducting market appraisals and winning new instructions Growing market share and branch revenue Setting and monitoring individual and team performance targets Ensuring exceptional customer service standards are maintained Building strong relationships with vendors, buyers, and local stakeholders Overseeing sales progression and pipeline management Maintaining compliance with industry regulations and company procedures What We're Looking For (Skills & Experience) Previous experience at Branch Manager or Senior Sales Manager level Proven success in valuations and instruction winning Confident leadership and team management skills Excellent sales and negotiation ability High level of customer service and communication skills Professional, articulate, and personable approach Positive, proactive, and self motivated attitude Smart presentation and strong organisational skills Good local knowledge of the Hemel Hempstead area preferred Full UK driving licence essential What's In It For You? Competitive basic salary and uncapped OTE Attractive commission structure Five day working week Generous holiday entitlement Clear career progression opportunities Ongoing training and professional development Supportive and people focused company culture Ready to take the next step in your property career? If you are interested in this Branch Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR81600. About Your Application Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
As a Deputy Store Manager in Food, you'll help lead one of the most fast-moving, customer focused parts of our business. You'll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back. You'll support the Store Manager to deliver the retail plan and will step up to lead the full operation when required. It's about energy, organisation, and building teams that care as much about quality and service as you do. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do Lead daily trading across all Foods areas, ensuring great service, strong availability and exceptional standards. Support the Store Manager in delivering sales, profit and operational targets across the store. Step up to run the full operation driving clarity, pace and performance. Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes. Drive operational excellence - from waste reduction and stock integrity to safe, legal trading. Use data and insight to make confident, fast decisions that improve availability, sales and customer satisfaction. Champion new ways of working to make every process smoother and every shift more efficient. Create a culture of teamwork, accountability and pride in what we do. Who you are A proven people leader with experience in food retail or operations. Organised, proactive and calm under pressure. Confident making on-the-spot decisions that improve results and customer experience. Focused on service, safety and standards, always leading by example. Skilled at coaching others and driving consistent performance across teams. Digitally confident and data-literate, able to use insight to drive better decisions. Positive, adaptable and ready to step up when it counts. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Benefits 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead the pace. Drive the performance. Shape the future of M&S Food. Take Your Marks and apply today
Feb 13, 2026
Full time
As a Deputy Store Manager in Food, you'll help lead one of the most fast-moving, customer focused parts of our business. You'll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back. You'll support the Store Manager to deliver the retail plan and will step up to lead the full operation when required. It's about energy, organisation, and building teams that care as much about quality and service as you do. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do Lead daily trading across all Foods areas, ensuring great service, strong availability and exceptional standards. Support the Store Manager in delivering sales, profit and operational targets across the store. Step up to run the full operation driving clarity, pace and performance. Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes. Drive operational excellence - from waste reduction and stock integrity to safe, legal trading. Use data and insight to make confident, fast decisions that improve availability, sales and customer satisfaction. Champion new ways of working to make every process smoother and every shift more efficient. Create a culture of teamwork, accountability and pride in what we do. Who you are A proven people leader with experience in food retail or operations. Organised, proactive and calm under pressure. Confident making on-the-spot decisions that improve results and customer experience. Focused on service, safety and standards, always leading by example. Skilled at coaching others and driving consistent performance across teams. Digitally confident and data-literate, able to use insight to drive better decisions. Positive, adaptable and ready to step up when it counts. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Benefits 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead the pace. Drive the performance. Shape the future of M&S Food. Take Your Marks and apply today
As an Internal Sales Team Leader your task will be to proactively increase sales of calibration and asset management services through inbound and outbound calls to existing, lapsed and new customers including cold calling. In addition, you will be responsible for quoting all website related enquiries for new clients and following these up until successfully closed click apply for full job details
Feb 13, 2026
Full time
As an Internal Sales Team Leader your task will be to proactively increase sales of calibration and asset management services through inbound and outbound calls to existing, lapsed and new customers including cold calling. In addition, you will be responsible for quoting all website related enquiries for new clients and following these up until successfully closed click apply for full job details
Sales Support Specialist Education Contract Hours: Full Time: 9.00 - 17.30 Location: London office, hybrid working This role sits within our clients thriving Education division, where they are proud to be market leaders in delivering high-performance, design-led furniture solutions. They have experienced sales tripling over the last decade and in 2024 alone, supplied over 400,000 chairs to schools, colleges, and universities across EMEA. Their success is driven by a passionate team, a collaborative culture, and a commitment to continuous improvement. Joining our client means becoming part of a dynamic, forward-thinking company where your contributions are valued, and your growth is supported. They are excited to welcome individuals who share their drive, integrity, and enthusiasm for making a meaningful impact. Role Overview As a Sales Support Specialist, you will be the first point of contact for their B2B customers, primarily furniture dealers. Their mission is to deliver exceptional service by managing the complete order process and resolving delivery issues promptly, always ensuring customer satisfaction. Key Responsibilities Order Management Process customer orders accurately and on time to eliminate errors Monitor service failures, analyse root causes, and recommend improvements Maintain service levels and support sales targets Place orders with supply chain partners as required Manage customer portals, ensuring the information is correct and up to date. Customer Support Handle daily enquiries and resolve complaints efficiently via telephone and email Acknowledge orders back to customers via email Pre-advise customers on potential shortages, reasons, and next availability Log and track all complaints and queries, ensuring timely resolution Stock & Delivery Coordination Gather stock data from Operations and communicate effectively to customers and internal teams Support stock allocation and ensure smooth delivery planning with Logistics Operators Provide adequate lead time for dispatch to meet deadlines and minimize costs Administration Maintain and update customer account data and master records Prepare reports on complaints and service performance as requested Support team leader or manager with administrative tasks Performance & Communication Achieve and maintain a customer service level of 98.5% Share weekly service updates internally and externally Communicate daily with customers on service matters Collaborate cross-functionally with Sales, Operations, and Logistics teams Participate in customer performance reviews and project work as needed Qualifications Proven track record of delivering exceptional B2B customer service for 5+ years, consistently meeting and exceeding client expectations. Expertise in logistics and international shipping, including navigating complex post-Brexit documentation and ensuring seamless customs clearance for European orders. Degree-level education or equivalent professional expertise, demonstrating strong analytical and organizational skills. Comprehensive knowledge of order processing and OTC workflows, ensuring accuracy and efficiency in end-to-end operations. Advanced proficiency in Microsoft Office (Word, Excel, Outlook) and ERP systems. Exceptional communication skills (verbal and written), with a reputation for precision, attention to detail, and proactive problem-solving. Additional Information This role requires regular presence in the London office. While they currently operate a hybrid model with three office days per week, additional in-office time may be required to support business needs.
Feb 13, 2026
Full time
Sales Support Specialist Education Contract Hours: Full Time: 9.00 - 17.30 Location: London office, hybrid working This role sits within our clients thriving Education division, where they are proud to be market leaders in delivering high-performance, design-led furniture solutions. They have experienced sales tripling over the last decade and in 2024 alone, supplied over 400,000 chairs to schools, colleges, and universities across EMEA. Their success is driven by a passionate team, a collaborative culture, and a commitment to continuous improvement. Joining our client means becoming part of a dynamic, forward-thinking company where your contributions are valued, and your growth is supported. They are excited to welcome individuals who share their drive, integrity, and enthusiasm for making a meaningful impact. Role Overview As a Sales Support Specialist, you will be the first point of contact for their B2B customers, primarily furniture dealers. Their mission is to deliver exceptional service by managing the complete order process and resolving delivery issues promptly, always ensuring customer satisfaction. Key Responsibilities Order Management Process customer orders accurately and on time to eliminate errors Monitor service failures, analyse root causes, and recommend improvements Maintain service levels and support sales targets Place orders with supply chain partners as required Manage customer portals, ensuring the information is correct and up to date. Customer Support Handle daily enquiries and resolve complaints efficiently via telephone and email Acknowledge orders back to customers via email Pre-advise customers on potential shortages, reasons, and next availability Log and track all complaints and queries, ensuring timely resolution Stock & Delivery Coordination Gather stock data from Operations and communicate effectively to customers and internal teams Support stock allocation and ensure smooth delivery planning with Logistics Operators Provide adequate lead time for dispatch to meet deadlines and minimize costs Administration Maintain and update customer account data and master records Prepare reports on complaints and service performance as requested Support team leader or manager with administrative tasks Performance & Communication Achieve and maintain a customer service level of 98.5% Share weekly service updates internally and externally Communicate daily with customers on service matters Collaborate cross-functionally with Sales, Operations, and Logistics teams Participate in customer performance reviews and project work as needed Qualifications Proven track record of delivering exceptional B2B customer service for 5+ years, consistently meeting and exceeding client expectations. Expertise in logistics and international shipping, including navigating complex post-Brexit documentation and ensuring seamless customs clearance for European orders. Degree-level education or equivalent professional expertise, demonstrating strong analytical and organizational skills. Comprehensive knowledge of order processing and OTC workflows, ensuring accuracy and efficiency in end-to-end operations. Advanced proficiency in Microsoft Office (Word, Excel, Outlook) and ERP systems. Exceptional communication skills (verbal and written), with a reputation for precision, attention to detail, and proactive problem-solving. Additional Information This role requires regular presence in the London office. While they currently operate a hybrid model with three office days per week, additional in-office time may be required to support business needs.
A retail food company is looking for a Multi-Site Shop Manager to oversee operations across the Bradford area. The role involves managing daily shop operations, driving sales growth, and delivering exceptional customer service. Ideal candidates will have retail management experience, especially in a food environment, along with a strong work ethic. This full-time position offers a competitive salary and the chance to build a rewarding career in a dynamic environment.
Feb 13, 2026
Full time
A retail food company is looking for a Multi-Site Shop Manager to oversee operations across the Bradford area. The role involves managing daily shop operations, driving sales growth, and delivering exceptional customer service. Ideal candidates will have retail management experience, especially in a food environment, along with a strong work ethic. This full-time position offers a competitive salary and the chance to build a rewarding career in a dynamic environment.
A leading retail company in the UK is seeking an experienced Store Manager for its Colchester location. In this hands-on role, you will be responsible for driving store performance and delivering exceptional customer service. Ideal candidates should have a strong retail background, experience in achieving sales targets, and excellent communication skills. You'll be a key leader within a supportive team, ensuring an engaging shopping experience for every customer. Join us and be part of a positive work culture that values growth and collaboration.
Feb 13, 2026
Full time
A leading retail company in the UK is seeking an experienced Store Manager for its Colchester location. In this hands-on role, you will be responsible for driving store performance and delivering exceptional customer service. Ideal candidates should have a strong retail background, experience in achieving sales targets, and excellent communication skills. You'll be a key leader within a supportive team, ensuring an engaging shopping experience for every customer. Join us and be part of a positive work culture that values growth and collaboration.
As a Deputy Store Manager in Food, you'll help lead one of the most fast-moving, customer focused parts of our business. You'll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back. You'll support the Store Manager to deliver the retail plan and will step up to lead the full operation when required. It's about energy, organisation, and building teams that care as much about quality and service as you do. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do Lead daily trading across all Foods areas, ensuring great service, strong availability and exceptional standards. Support the Store Manager in delivering sales, profit and operational targets across the store. Step up to run the full operation driving clarity, pace and performance. Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes. Drive operational excellence - from waste reduction and stock integrity to safe, legal trading. Use data and insight to make confident, fast decisions that improve availability, sales and customer satisfaction. Champion new ways of working to make every process smoother and every shift more efficient. Create a culture of teamwork, accountability and pride in what we do. Who you are A proven people leader with experience in food retail or operations. Organised, proactive and calm under pressure. Confident making on-the-spot decisions that improve results and customer experience. Focused on service, safety and standards, always leading by example. Skilled at coaching others and driving consistent performance across teams. Digitally confident and data-literate, able to use insight to drive better decisions. Positive, adaptable and ready to step up when it counts. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Benefits 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead the pace. Drive the performance. Shape the future of M&S Food. Take Your Marks and apply today
Feb 13, 2026
Full time
As a Deputy Store Manager in Food, you'll help lead one of the most fast-moving, customer focused parts of our business. You'll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back. You'll support the Store Manager to deliver the retail plan and will step up to lead the full operation when required. It's about energy, organisation, and building teams that care as much about quality and service as you do. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do Lead daily trading across all Foods areas, ensuring great service, strong availability and exceptional standards. Support the Store Manager in delivering sales, profit and operational targets across the store. Step up to run the full operation driving clarity, pace and performance. Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes. Drive operational excellence - from waste reduction and stock integrity to safe, legal trading. Use data and insight to make confident, fast decisions that improve availability, sales and customer satisfaction. Champion new ways of working to make every process smoother and every shift more efficient. Create a culture of teamwork, accountability and pride in what we do. Who you are A proven people leader with experience in food retail or operations. Organised, proactive and calm under pressure. Confident making on-the-spot decisions that improve results and customer experience. Focused on service, safety and standards, always leading by example. Skilled at coaching others and driving consistent performance across teams. Digitally confident and data-literate, able to use insight to drive better decisions. Positive, adaptable and ready to step up when it counts. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Benefits 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead the pace. Drive the performance. Shape the future of M&S Food. Take Your Marks and apply today
Overview Supercharge your career with The Spicerhaart Group, the UK's trailblazing independent estate agency. We're seeking a top-tier experienced Estate Agency professional with a history of success, ready to take charge and dominate their own patch in Leigh On Sea. If you're driven by the thrill of turning market appraisals into standout instructions and crave a role with flexibility, growth, and serious career momentum, this is your moment. Join a vibrant, forward-thinking team where your talents will shine and your potential is limitless. Location: Leigh On Sea (Must live in or around the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000 to £65000 per year complete on-target earnings. £25000 to £27500 Basic salary per year, dependent on experience. Uncapped commission scheme. A Company Car. Career 'Start-Up' support and bonus structure. Clear Career progression opportunities. Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and our Partnership model provides a great opportunity for you to build 'your career - your way'. Partnership provides flexible working to allow you to provide your customers with a personal Estate Agency service and for you to optimise your own work/life balance. If you have a passion for Estate Agency and helping people move, but desire to build your own customer base and work in a local area that you are passionate about, then we want to hear from you. The role will be tailored by you, and your results will be reflected by your marketing flair, sales skills and customer service. Unlike some hybrid or self-employed roles, support for you to succeed is considerable. With local branch hub teams to assist you, central lead management and concierge telephony support. This unique role is for you if you want: Flexibility, through hybrid working. Competitive Salary, Commission and Bonus structure. Career Progression Support, through training, development and lead management Success Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF-EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end-to-end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home-based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 13, 2026
Full time
Overview Supercharge your career with The Spicerhaart Group, the UK's trailblazing independent estate agency. We're seeking a top-tier experienced Estate Agency professional with a history of success, ready to take charge and dominate their own patch in Leigh On Sea. If you're driven by the thrill of turning market appraisals into standout instructions and crave a role with flexibility, growth, and serious career momentum, this is your moment. Join a vibrant, forward-thinking team where your talents will shine and your potential is limitless. Location: Leigh On Sea (Must live in or around the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000 to £65000 per year complete on-target earnings. £25000 to £27500 Basic salary per year, dependent on experience. Uncapped commission scheme. A Company Car. Career 'Start-Up' support and bonus structure. Clear Career progression opportunities. Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and our Partnership model provides a great opportunity for you to build 'your career - your way'. Partnership provides flexible working to allow you to provide your customers with a personal Estate Agency service and for you to optimise your own work/life balance. If you have a passion for Estate Agency and helping people move, but desire to build your own customer base and work in a local area that you are passionate about, then we want to hear from you. The role will be tailored by you, and your results will be reflected by your marketing flair, sales skills and customer service. Unlike some hybrid or self-employed roles, support for you to succeed is considerable. With local branch hub teams to assist you, central lead management and concierge telephony support. This unique role is for you if you want: Flexibility, through hybrid working. Competitive Salary, Commission and Bonus structure. Career Progression Support, through training, development and lead management Success Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF-EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end-to-end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home-based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Costa Haverhill 23 High St, 23 High Street, Haverhill, Suffolk, United Kingdom Job Description Posted Tuesday 10 February 2026 at 00:00 Expires Tuesday 24 February 2026 at 23:59 Store Manager - Haverhill - Up to £36,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Feb 13, 2026
Full time
Costa Haverhill 23 High St, 23 High Street, Haverhill, Suffolk, United Kingdom Job Description Posted Tuesday 10 February 2026 at 00:00 Expires Tuesday 24 February 2026 at 23:59 Store Manager - Haverhill - Up to £36,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be: Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are We're interested in your unique ingredients: A strong leader with experience managing and developing successful teams A forward-thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Feb 13, 2026
Full time
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Business Development Director B2B Location: Home based with UK wide travel Salary: £85-100k + bonus + car/allowance + benefits Our Client is a market leading organisation with an impressive portfolio of B2B customers in multiple sectors. This role is responsible for the strategy, direction and management of all sales and business development operations, including market competitiveness, pricing, compensation, and distribution and channel strategy. This position includes responsibility for business development. The Business Development Director will drive the company s achievement of its customer acquisition and revenue goals through initial order to ongoing contract management (service, repairs etc). For this career defining opportunity the successful candidate will have a proven track record in one of the following industries, Health, Care, HORECA, Education, B&I, Leisure, Facilities Management, or Building Maintenance. The role: Setting and executing the growth strategy Drive business development across all categories Set and deliver budgets, ensuring achievement targets are met Lead the business development at key industry events Work collaboratively internally to grow the groups turnover Oversee the hiring and development of key sales professionals as the business expands Assist with renegotiations of key accounts Keep abreast of industry initiatives and monitor competitor activity and therefore opportunity Be a role model for the company culture both with customers as well as with teammates Establish compensation, training, and sales incentive programs Drive the development of national and international sales strategies building the foundation for a scalable national sales function Work closely with Marketing to develop, establish, and direct channel and distribution strategies and programs Maintain key customer relationships and develop and implement strategies for expanding the company s customer base Work closely with Marketing to develop and execute lead programs Manage overall sales process, set appropriate metrics for sales funnel management Develop pricing policies, including volume discounts and terms and conditions, for high-profile customers and channel partners including after the initial sale ensuring service and breakdown contracts are in place Develop goals to achieve/exceed share, margin, and price targets Grow, develop, and maintain all customer relationships The person: • Degree educated, or equivalent • Director of Sales experience in comparable B2B industries for example, Health, Care, HORECA, Education, B&I, Leisure, Facilities Management, Building Maintenance, Fire Industry, Mechanical & Electrical systems • Familiar with quotation management, pricing, and margin control in capital equipment sales, ideally with associated service agreements • Demonstrable and progressive experience of driving and closing high & medium value commercial agreements • Proven track record of working and collaborating across functions, and a broad range of stakeholders, both externally & internally • Proven experience of building & converting strategic opportunities • An expert in driving end-to-end deal success from conception to close at board and director level • Ability to plan and manage at both the strategic and operational levels. • Previous experience leading a sales function in a reoccurring revenue dominant setting • Strong motivational leadership skills, enabling your team to fulfil their potential • Performance analysis experience using data to drive decisions • Thrives in an environment that is comfortable with change • Innovator with the ability to spot gaps in the market for our client s products and services • Established contacts and relationships with potential customers and channel partners enjoys networking and building relationships • Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers and partners. • Proven evangelical sales track record in a growth market environment. • Ability to work collaboratively with colleagues and staff to create a results driven, team-oriented environment. • Experience with a specific sales methodology, sales funnel management • Capacity to assume more significant executive responsibilities over time • Self-starter, solid energy, high motivation, and proven customer focus • Proven analytical skills; attention to detail • Ability to work well cross-functionally • Ability to effectively prioritise multiple competing priorities To apply for this career defining opportunity please submit your CV
Feb 13, 2026
Full time
Business Development Director B2B Location: Home based with UK wide travel Salary: £85-100k + bonus + car/allowance + benefits Our Client is a market leading organisation with an impressive portfolio of B2B customers in multiple sectors. This role is responsible for the strategy, direction and management of all sales and business development operations, including market competitiveness, pricing, compensation, and distribution and channel strategy. This position includes responsibility for business development. The Business Development Director will drive the company s achievement of its customer acquisition and revenue goals through initial order to ongoing contract management (service, repairs etc). For this career defining opportunity the successful candidate will have a proven track record in one of the following industries, Health, Care, HORECA, Education, B&I, Leisure, Facilities Management, or Building Maintenance. The role: Setting and executing the growth strategy Drive business development across all categories Set and deliver budgets, ensuring achievement targets are met Lead the business development at key industry events Work collaboratively internally to grow the groups turnover Oversee the hiring and development of key sales professionals as the business expands Assist with renegotiations of key accounts Keep abreast of industry initiatives and monitor competitor activity and therefore opportunity Be a role model for the company culture both with customers as well as with teammates Establish compensation, training, and sales incentive programs Drive the development of national and international sales strategies building the foundation for a scalable national sales function Work closely with Marketing to develop, establish, and direct channel and distribution strategies and programs Maintain key customer relationships and develop and implement strategies for expanding the company s customer base Work closely with Marketing to develop and execute lead programs Manage overall sales process, set appropriate metrics for sales funnel management Develop pricing policies, including volume discounts and terms and conditions, for high-profile customers and channel partners including after the initial sale ensuring service and breakdown contracts are in place Develop goals to achieve/exceed share, margin, and price targets Grow, develop, and maintain all customer relationships The person: • Degree educated, or equivalent • Director of Sales experience in comparable B2B industries for example, Health, Care, HORECA, Education, B&I, Leisure, Facilities Management, Building Maintenance, Fire Industry, Mechanical & Electrical systems • Familiar with quotation management, pricing, and margin control in capital equipment sales, ideally with associated service agreements • Demonstrable and progressive experience of driving and closing high & medium value commercial agreements • Proven track record of working and collaborating across functions, and a broad range of stakeholders, both externally & internally • Proven experience of building & converting strategic opportunities • An expert in driving end-to-end deal success from conception to close at board and director level • Ability to plan and manage at both the strategic and operational levels. • Previous experience leading a sales function in a reoccurring revenue dominant setting • Strong motivational leadership skills, enabling your team to fulfil their potential • Performance analysis experience using data to drive decisions • Thrives in an environment that is comfortable with change • Innovator with the ability to spot gaps in the market for our client s products and services • Established contacts and relationships with potential customers and channel partners enjoys networking and building relationships • Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers and partners. • Proven evangelical sales track record in a growth market environment. • Ability to work collaboratively with colleagues and staff to create a results driven, team-oriented environment. • Experience with a specific sales methodology, sales funnel management • Capacity to assume more significant executive responsibilities over time • Self-starter, solid energy, high motivation, and proven customer focus • Proven analytical skills; attention to detail • Ability to work well cross-functionally • Ability to effectively prioritise multiple competing priorities To apply for this career defining opportunity please submit your CV
Wenzel's The Bakers Shop Manager role To find out about Wenzel's please follow the link, You can also find us on Instagram, Facebook and Twitter. ABOUT US Wenzel's was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Managers. WHAT WE OFFER Free meal provided every shift and 50% off all other food. Enrolment to company pension scheme Holiday entitlement of 28 days including bank holidays. Day off for your Birthday - paid day off in addition to your holiday entitlement. Staff incentives including competitions and a shop manager bonus scheme Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes. Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas travel and lots more A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support PAY & HOURS For our Shop Manager roles we offer a competitive pay of £30,000 to £34,000 depending on experience. The salary for a part time Shop Manager will be pro rata. A full time working week is 42 hours, but we are very happy to discuss flexible working hours, for example, 9.00 am - 3.00 pm, to accommodate your needs where we can. WHAT ARE WE LOOKING FOR An experienced retail manager to oversee the daily operations of the shop Someone to ensure the smooth running of the shop to drive and maximise sales and minimise costs Someone who can lead, train and motivate a team with a hands on approach Someone who is confident and enthusiastic, with a great work ethic and a positive attitude Someone who is excited to work in a fast paced environment and work efficiently as part of a team Someone who is adaptable and able to solve problems KEY RESPONSIBILITIES Successfully managing and controlling the day to day running of your own shop. Managing the growth of the business through increasing sales, controlling costs and delivering profit. Working towards KPIs including wage percentage, average sale, stock, wastage and energy targets. Leading, training and developing your team to a high level. Performance managing your team as required. Ensure the sandwich and food production standards are at the required high level. Ensure the shop is clean, organised and welcoming for customers. Maintaining the highest level of hygiene, cleanliness and food safety standards. Ensure the highest levels of customer service within the shop. The recruitment of new team members within your shop when required. Receiving and checking daily deliveries. The management of the shop's stock and produce. Maintaining the shop displays. Having excellent knowledge and understanding of the products. Cash handling, till operation and banking. Opening or closing the shop when required. NEST STEPS If you feel you are the right fit for Wenzel's please click "apply now" to be directed to our recruitment portal. From there please follow the steps as required. Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. REF: WENMP
Feb 13, 2026
Full time
Wenzel's The Bakers Shop Manager role To find out about Wenzel's please follow the link, You can also find us on Instagram, Facebook and Twitter. ABOUT US Wenzel's was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Managers. WHAT WE OFFER Free meal provided every shift and 50% off all other food. Enrolment to company pension scheme Holiday entitlement of 28 days including bank holidays. Day off for your Birthday - paid day off in addition to your holiday entitlement. Staff incentives including competitions and a shop manager bonus scheme Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes. Free employee benefit scheme, offering discounts at almost 1000 online and in-store retailers, gyms, restaurants, cinemas travel and lots more A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support PAY & HOURS For our Shop Manager roles we offer a competitive pay of £30,000 to £34,000 depending on experience. The salary for a part time Shop Manager will be pro rata. A full time working week is 42 hours, but we are very happy to discuss flexible working hours, for example, 9.00 am - 3.00 pm, to accommodate your needs where we can. WHAT ARE WE LOOKING FOR An experienced retail manager to oversee the daily operations of the shop Someone to ensure the smooth running of the shop to drive and maximise sales and minimise costs Someone who can lead, train and motivate a team with a hands on approach Someone who is confident and enthusiastic, with a great work ethic and a positive attitude Someone who is excited to work in a fast paced environment and work efficiently as part of a team Someone who is adaptable and able to solve problems KEY RESPONSIBILITIES Successfully managing and controlling the day to day running of your own shop. Managing the growth of the business through increasing sales, controlling costs and delivering profit. Working towards KPIs including wage percentage, average sale, stock, wastage and energy targets. Leading, training and developing your team to a high level. Performance managing your team as required. Ensure the sandwich and food production standards are at the required high level. Ensure the shop is clean, organised and welcoming for customers. Maintaining the highest level of hygiene, cleanliness and food safety standards. Ensure the highest levels of customer service within the shop. The recruitment of new team members within your shop when required. Receiving and checking daily deliveries. The management of the shop's stock and produce. Maintaining the shop displays. Having excellent knowledge and understanding of the products. Cash handling, till operation and banking. Opening or closing the shop when required. NEST STEPS If you feel you are the right fit for Wenzel's please click "apply now" to be directed to our recruitment portal. From there please follow the steps as required. Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. REF: WENMP
A leading retail company in the United Kingdom is seeking a passionate Store Manager in Leighton Buzzard. In this role, you will lead and inspire a team to provide exceptional customer experiences while maintaining high operational standards. Proven management experience in a retail environment is essential, along with strong organizational skills and the ability to drive sales performance. Join us to help build an inclusive workplace that embraces diversity and thrive as part of our exciting growth in motoring services and electric mobility.
Feb 13, 2026
Full time
A leading retail company in the United Kingdom is seeking a passionate Store Manager in Leighton Buzzard. In this role, you will lead and inspire a team to provide exceptional customer experiences while maintaining high operational standards. Proven management experience in a retail environment is essential, along with strong organizational skills and the ability to drive sales performance. Join us to help build an inclusive workplace that embraces diversity and thrive as part of our exciting growth in motoring services and electric mobility.
Apply now Job no: 562519 Work type: Full time Site: Leighton Buzzard Categories: Retail Management Location: Bedfordshire Salary: £32,000 - £34,000 Per Annum . Business Area: Retail As a Store Manager at Halfords, you will be a dynamic leader who inspires, motivates, and engages your team to deliver an exceptional in-store experience aligned with our core values. In our fast-paced retail environment, no two days are the same, and you will adapt to changes while ensuring your team stays motivated and focused on meeting customer needs. Key Responsibilities Lead and engage your team to foster a professional selling culture, ensuring a fantastic customer journey with our products and services. Maintain high standards of service and compliance, creating a safe and commercially excellent store environment. Spend the majority of your time on the sales floor, actively participating in daily operations and encouraging teamwork. Drive sales performance, manage KPIs, and focus on achieving outstanding results to build your store's reputation for excellence. What We're Looking For Proven experience as a Store Manager in a retail setting, with strong organizational skills and the ability to build trust-based relationships. Background in a service-focused business, demonstrating effective management skills. Experience in delivering sales and service targets while influencing key performance indicators (KPIs). Skilled in recruiting, developing, and leading a high-performing team. Proficient in Microsoft Office applications. Ability to manage team deployment effectively, ensuring the right people are in the right roles. Strong focus on compliance with Health and Safety, GDPR, quality control, and retail legislation. Benefits 6 weeks of annual leave. Quarterly performance bonuses. Opportunities for career progression within Halfords. 25% discount on most Halfords products and up to 50% off garage bills in Autocentres. Discounts on groceries, shopping, insurance, and leisure activities. Family & Friends Discount Events throughout the year. Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme. Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance. 24/7 GP access year-round. Participation in our Share Save scheme with a 20% discount on shares. Health Cash Plan for wellness services and healthcare cost claims. Pension Scheme & Life Assurance. We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK's leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to be part of our success story in getting the nation safely back on the move! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Feb 13, 2026
Full time
Apply now Job no: 562519 Work type: Full time Site: Leighton Buzzard Categories: Retail Management Location: Bedfordshire Salary: £32,000 - £34,000 Per Annum . Business Area: Retail As a Store Manager at Halfords, you will be a dynamic leader who inspires, motivates, and engages your team to deliver an exceptional in-store experience aligned with our core values. In our fast-paced retail environment, no two days are the same, and you will adapt to changes while ensuring your team stays motivated and focused on meeting customer needs. Key Responsibilities Lead and engage your team to foster a professional selling culture, ensuring a fantastic customer journey with our products and services. Maintain high standards of service and compliance, creating a safe and commercially excellent store environment. Spend the majority of your time on the sales floor, actively participating in daily operations and encouraging teamwork. Drive sales performance, manage KPIs, and focus on achieving outstanding results to build your store's reputation for excellence. What We're Looking For Proven experience as a Store Manager in a retail setting, with strong organizational skills and the ability to build trust-based relationships. Background in a service-focused business, demonstrating effective management skills. Experience in delivering sales and service targets while influencing key performance indicators (KPIs). Skilled in recruiting, developing, and leading a high-performing team. Proficient in Microsoft Office applications. Ability to manage team deployment effectively, ensuring the right people are in the right roles. Strong focus on compliance with Health and Safety, GDPR, quality control, and retail legislation. Benefits 6 weeks of annual leave. Quarterly performance bonuses. Opportunities for career progression within Halfords. 25% discount on most Halfords products and up to 50% off garage bills in Autocentres. Discounts on groceries, shopping, insurance, and leisure activities. Family & Friends Discount Events throughout the year. Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme. Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance. 24/7 GP access year-round. Participation in our Share Save scheme with a 20% discount on shares. Health Cash Plan for wellness services and healthcare cost claims. Pension Scheme & Life Assurance. We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK's leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to be part of our success story in getting the nation safely back on the move! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Bright Side Recruitment Ltd is seeking a reliable individual who possesses excellent Customer Service skills to join a growing Bromley (Kent) based family business. The Inbound Sales / Service opportunity is a customer focused consultative sales role that does not rely on cold calling, or direct selling. The business operates in a very specialist area of the home improvement installation industry. About the Inbound Sales / Service role This varied, and sometimes fast paced Inbound Sales / Service role is ALL about effective communication, prioritising, estimating, and scheduling. with a little bit of sales mixed in. Here, you will be assisting potential customers who have enquired about home furniture assembly, fitting and installation services. Working with the customer s own floor plan, you will be consulting with potential customers throughout the design process. What are we looking for? A passion for delivering excellent customer service Excellent verbal and written communication skills Proven experience in taking and handling inbound sales enquiries IT literacy skills confident with emails and maintaining a bespoke CRM system A warm, calm and collaborative attitude A proven ability to work with measurements. and numbers Excellent problem solving skills Experience in scheduling works, materials, or resources A proven ability to organise multiple simultaneous projects What s in it for you? The opportunity to work with a small, knowledge team A full time, permanent role which is close to all amenities and public transport A calm and mature working environment A very supportive management team Full training will be given If this opportunity sounds like a piece of YOU, then please apply today. Or, if you would prefer, please contact Bright Side Recruitment Ltd for more information.
Feb 13, 2026
Full time
Bright Side Recruitment Ltd is seeking a reliable individual who possesses excellent Customer Service skills to join a growing Bromley (Kent) based family business. The Inbound Sales / Service opportunity is a customer focused consultative sales role that does not rely on cold calling, or direct selling. The business operates in a very specialist area of the home improvement installation industry. About the Inbound Sales / Service role This varied, and sometimes fast paced Inbound Sales / Service role is ALL about effective communication, prioritising, estimating, and scheduling. with a little bit of sales mixed in. Here, you will be assisting potential customers who have enquired about home furniture assembly, fitting and installation services. Working with the customer s own floor plan, you will be consulting with potential customers throughout the design process. What are we looking for? A passion for delivering excellent customer service Excellent verbal and written communication skills Proven experience in taking and handling inbound sales enquiries IT literacy skills confident with emails and maintaining a bespoke CRM system A warm, calm and collaborative attitude A proven ability to work with measurements. and numbers Excellent problem solving skills Experience in scheduling works, materials, or resources A proven ability to organise multiple simultaneous projects What s in it for you? The opportunity to work with a small, knowledge team A full time, permanent role which is close to all amenities and public transport A calm and mature working environment A very supportive management team Full training will be given If this opportunity sounds like a piece of YOU, then please apply today. Or, if you would prefer, please contact Bright Side Recruitment Ltd for more information.
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Feb 13, 2026
Full time
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
