Part Time Marketing Assistant North Leeds - Office Based Up To 28,000 (Full Time Equivalent) - 3 / 4 days per week The Opportunity: Get Recruited are recruiting on behalf of a established property business who are looking for a part time marketer to join their marketing team. They are looking for someone who is creative, organised and proactive to support their busy marketing department. This is a great opportunity for someone who has experience in marketing such as a Marketing Assistant, Graduate Marketing, Marketing Coordinator, Content Creator, Social Media Assistant, Social Media Creator or similar. The Role: Planning, producing and scheduling social media content across various platforms Capturing photo and video content for use across digital marketing channels Designing printed marketing materials in line with brand guidelines Assisting with the planning and promotion of community events, including capturing live content for social media coverage Helping organise and attend community events throughout the year The Person: Must be able to drive and capable to travel to capture content Experience using Adobe Creative Suite and Canva Previous experience creating and scheduling social media content Strong communication skills and the ability to work with different stakeholders Familiarity with social media platforms such as Instagram, Facebook and TikTok Experience using an email marketing platform By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 04, 2026
Full time
Part Time Marketing Assistant North Leeds - Office Based Up To 28,000 (Full Time Equivalent) - 3 / 4 days per week The Opportunity: Get Recruited are recruiting on behalf of a established property business who are looking for a part time marketer to join their marketing team. They are looking for someone who is creative, organised and proactive to support their busy marketing department. This is a great opportunity for someone who has experience in marketing such as a Marketing Assistant, Graduate Marketing, Marketing Coordinator, Content Creator, Social Media Assistant, Social Media Creator or similar. The Role: Planning, producing and scheduling social media content across various platforms Capturing photo and video content for use across digital marketing channels Designing printed marketing materials in line with brand guidelines Assisting with the planning and promotion of community events, including capturing live content for social media coverage Helping organise and attend community events throughout the year The Person: Must be able to drive and capable to travel to capture content Experience using Adobe Creative Suite and Canva Previous experience creating and scheduling social media content Strong communication skills and the ability to work with different stakeholders Familiarity with social media platforms such as Instagram, Facebook and TikTok Experience using an email marketing platform By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
ABOUT THE ROLE We are seeking a highly organised and proactive Sales Support Coordinator to join our Operations team. Reporting to the Head of Sales, you will play a crucial role in ensuring all consumer orders are processed and dispatched accurately, on time, and in line with customer expectations. Your focus will be on maintaining exceptional OTIF levels (98%+) and delivering an outstanding customer experience. Key responsibilities include: Managing incoming calls and directing them appropriately Coordinating with Sales, Buying, and Marketing teams to support sample, PR, and influencer requests Maintaining stock accuracy and ensuring the stock room is fully stocked with products and consumables Liaising with third-party warehouse teams to ensure timely order fulfilment Handling consumer queries via Shopify and acting as the first point of contact for complaints Providing administrative support to the Sales team and Account Managers as needed Conducting regular stock takes and reworking goods where required Supporting sales operations to maintain high levels of customer satisfaction This role is ideal for someone who thrives in a fast-paced, detail-focused environment and enjoys being at the heart of operational excellence. ABOUT THE CANDIDATE The ideal candidate will have: Experience in a busy customer service environment with a strong focus on customer satisfaction Knowledge of Incoterms (ExW, DAP) and shipping types (LCL, FCL) Understanding of export legislation and shipping documentation, including Dangerous Goods Experience with third-party warehousing and logistics providers Strong IT skills, including ERP sales order systems and Microsoft Excel (experience with Netsuite advantageous) Excellent organisational skills with the ability to prioritise and manage conflicting deadlines Strong analytical and numerical skills, with great attention to detail A team-oriented mindset, flexible approach, and clear communication skills A proactive, commercially minded attitude with pride and ownership in their work If you are meticulous, highly organised, and enjoy supporting sales operations while delivering exceptional service, this role is for you. ABOUT THE COMPANY We are a dynamic and fast-growing business in the FMCG industry, committed to delivering high-quality products to consumers across the UK and internationally. Our team values collaboration, operational excellence, and customer satisfaction. We offer a supportive environment where your contributions are recognised, and where your skills can make a real impact on the business and our customers. FYI - this role is full-time and office-based in the Stockport area.
Mar 04, 2026
Full time
ABOUT THE ROLE We are seeking a highly organised and proactive Sales Support Coordinator to join our Operations team. Reporting to the Head of Sales, you will play a crucial role in ensuring all consumer orders are processed and dispatched accurately, on time, and in line with customer expectations. Your focus will be on maintaining exceptional OTIF levels (98%+) and delivering an outstanding customer experience. Key responsibilities include: Managing incoming calls and directing them appropriately Coordinating with Sales, Buying, and Marketing teams to support sample, PR, and influencer requests Maintaining stock accuracy and ensuring the stock room is fully stocked with products and consumables Liaising with third-party warehouse teams to ensure timely order fulfilment Handling consumer queries via Shopify and acting as the first point of contact for complaints Providing administrative support to the Sales team and Account Managers as needed Conducting regular stock takes and reworking goods where required Supporting sales operations to maintain high levels of customer satisfaction This role is ideal for someone who thrives in a fast-paced, detail-focused environment and enjoys being at the heart of operational excellence. ABOUT THE CANDIDATE The ideal candidate will have: Experience in a busy customer service environment with a strong focus on customer satisfaction Knowledge of Incoterms (ExW, DAP) and shipping types (LCL, FCL) Understanding of export legislation and shipping documentation, including Dangerous Goods Experience with third-party warehousing and logistics providers Strong IT skills, including ERP sales order systems and Microsoft Excel (experience with Netsuite advantageous) Excellent organisational skills with the ability to prioritise and manage conflicting deadlines Strong analytical and numerical skills, with great attention to detail A team-oriented mindset, flexible approach, and clear communication skills A proactive, commercially minded attitude with pride and ownership in their work If you are meticulous, highly organised, and enjoy supporting sales operations while delivering exceptional service, this role is for you. ABOUT THE COMPANY We are a dynamic and fast-growing business in the FMCG industry, committed to delivering high-quality products to consumers across the UK and internationally. Our team values collaboration, operational excellence, and customer satisfaction. We offer a supportive environment where your contributions are recognised, and where your skills can make a real impact on the business and our customers. FYI - this role is full-time and office-based in the Stockport area.
Job Title: Asbestos Administrator Location: Gravesend, Kent Salary/Benefits: 25k - 32k + Training & Benefits We are recruiting for an Asbestos Administrator to join a UKAS accredited outfit in the South East of England. You will be joining a successful outfit, with an excellent reputation within the industry. They are seeking someone who can turn their hand to a wide range of tasks, adapting to company requirements, including: scheduling of appointments, processing survey reports and handling incoming communications from clients. We are seeking someone with a professional manner and strong organisational skills, who will be able to integrate well into the team. Salaries and benefits on offer are competitive. Our client can consider candidates from the following locations: Gravesend, Chatham, Maidstone, Sittingbourne, Orpington, Dartford, Bromley, Croydon, Sutton, Royal Tunbridge Wells, Sevenoaks, East Grinstead, Epsom, Sidcup, Bexleyheath, Erith, Caterham, Mitcham, Rainham, Grays, Tilbury, Basildon, Wickford, South Benfleet, Canvey Island. Experience / Qualifications: Experience working as an Asbestos Administrator, ideally within a UKAS accredited outfit It would be advantageous to hold the BOHS P402 (or RSPH equivalent) Strong organisational skills Able to prioritise your own workload Robust experience with IT software, such as: Microsoft Office, TEAMS and / or TRACKER Highly literate and numerate The Role: Supporting a UKAS accredited company with administrative tasks Receiving technical reports from site, proof-reading and making any necessary amendments Issuing certificates and reports to clients Handling the booking of site appointments and contacting clients and tenants to arrange site access Processing incoming client enquiries, answering in a timely manner or directing to the correct department Fostering strong professional relationships with clients Producing detailed floorplans and schematic drawings to accompany technical reports Organising and attending internal company meetings Ordering materials and office supplies as required Alternative job titles: Asbestos Coordinator, Asbestos Project Coordinator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Mar 04, 2026
Full time
Job Title: Asbestos Administrator Location: Gravesend, Kent Salary/Benefits: 25k - 32k + Training & Benefits We are recruiting for an Asbestos Administrator to join a UKAS accredited outfit in the South East of England. You will be joining a successful outfit, with an excellent reputation within the industry. They are seeking someone who can turn their hand to a wide range of tasks, adapting to company requirements, including: scheduling of appointments, processing survey reports and handling incoming communications from clients. We are seeking someone with a professional manner and strong organisational skills, who will be able to integrate well into the team. Salaries and benefits on offer are competitive. Our client can consider candidates from the following locations: Gravesend, Chatham, Maidstone, Sittingbourne, Orpington, Dartford, Bromley, Croydon, Sutton, Royal Tunbridge Wells, Sevenoaks, East Grinstead, Epsom, Sidcup, Bexleyheath, Erith, Caterham, Mitcham, Rainham, Grays, Tilbury, Basildon, Wickford, South Benfleet, Canvey Island. Experience / Qualifications: Experience working as an Asbestos Administrator, ideally within a UKAS accredited outfit It would be advantageous to hold the BOHS P402 (or RSPH equivalent) Strong organisational skills Able to prioritise your own workload Robust experience with IT software, such as: Microsoft Office, TEAMS and / or TRACKER Highly literate and numerate The Role: Supporting a UKAS accredited company with administrative tasks Receiving technical reports from site, proof-reading and making any necessary amendments Issuing certificates and reports to clients Handling the booking of site appointments and contacting clients and tenants to arrange site access Processing incoming client enquiries, answering in a timely manner or directing to the correct department Fostering strong professional relationships with clients Producing detailed floorplans and schematic drawings to accompany technical reports Organising and attending internal company meetings Ordering materials and office supplies as required Alternative job titles: Asbestos Coordinator, Asbestos Project Coordinator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Kings Place is a committed equal opportunities employer. We strive to provide our employees with a work environment free from discrimination where everyone can succeed and excel. We recognise that our organisation is enriched and strengthened by a diverse workforce and we welcome applications from everyone. Role Objective: Working alongside the Head of Visitor Services, Senior Visitor Services Manager, Visitor Services Manager - Box Office, and Visitor Services Manager - Team Development , the Visitor Services Manager - Front of House is responsible for delivering exceptional visitor experience while ensuring the smooth, efficient and professional running of all Front of House operations at Kings Place. As a key operational leader within the Visitor Services team, the post holder champions high service standards across all public facing activity, ensuring that visitors receive a warm, safe and consistently excellent experience. The role leads the Front of House team, overseeing daily operations, supervising staff on duty, and ensuring service delivery is consistent, well coordinated and aligned with organisational expectations. While the VS Manager - Team Development leads on specialist training and development projects, the VS Manager - FOH is responsible for day to day performance, operational standards, and guiding staff during live delivery. The post holder will act as a Duty Manager, modelling exemplary customer care and ensuring that all events run safely, efficiently and in line with established procedures. The role is also responsible for the safety and security of all visitors during FOH operations, including managing evacuations when acting as Duty Manager and contributing to Health & Safety, Access, and Diversity & Inclusion working groups from an operational perspective. Key Duties: Visitor Services & Department Management Provide day to day leadership and line management for Duty Managers, Front of House Supervisors and Front of House Assistants. Work collaboratively with all Kings Place departments and tenants to maintain exceptional customer care and operational coordination. Work closely with the Senior Visitor Services Manager to ensure consistently high standards of front of house delivery across all events and public facing operations. Lead Duty Management of concerts, events and conferences. Review and develop operational policies and procedures relating to the Front of House service. Chair the Access Committee, ensuring excellent provision of access across the organisation. Participate in the Visitor Services Diversity & Inclusion Working Group from an operational and service delivery perspective. Participate in the Health & Safety Committee and ensure high standards of H&S awareness across the FOH team. Work closely with the Production team to ensure effective, timely and consistent communication to Duty Managers and FOH teams regarding event requirements. Duty Management of Concerts and Conferences Act as Duty Manager for concerts, events and conferences as required. Lead and manage all operational staff (FOH and technical) during events. Ensure events run efficiently, safely and in line with organisational procedures, exceeding visitor expectations. Maintain exceptional standards of customer and client care throughout each event. Complete accurate event reports at the end of every shift. Staff Management Lead on recruitment, induction and operational training for FOH staff, working with the Head of Visitor Services, Senior VS Manager , the Office & HR Manager and VS Manager - Team Development (PT) Manage and oversee the Front of House rota, ensuring adequate staffing levels. Maintain and regularly update FOH procedure manuals for Duty Managers and FOH teams. Carry out annual Performance Reviews for Duty Managers and FOH Supervisors, and oversee the appraisal cycle for FOH Assistants. Monitor staff performance, attendance and operational conduct, addressing issues promptly and professionally. Provide day to day direction, guidance and operational supervision to the FOH team. Security and Health & Safety Maintain full knowledge of emergency, evacuation and incident response procedures, and lead evacuations when acting as Duty Manager. Ensure all FOH operations comply with fire regulations, health and safety legislation and licence conditions. Ensure FOH staff receive regular evacuation briefings and operational refreshers. Secure KPMF areas at the end of Duty Manager shifts. Work alongside Building Management to ensure H&S and security concerns are communicated and actioned appropriately. Marketing Liaison Work collaboratively with the Marketing Department for display and wayfinding, digital signage, print and display fixtures & fittings. Be main point of contact with Marketing, liaising on weekly schedules for digital content, exit flyering, programmes & merchandise, filming & photography, and any other customer comms. Administration Manage daily administrative and financial tasks relating to performances, including programme and merchandise sales. Monitor FOH income and undertake reconciliation processes. Track and manage the FOH staffing budget. Attend the weekly Operations Meeting and contribute operational insights. Update Artifax with relevant information as required. Working closely with the Box Office team, oversee and monitor customer comments, complaints and general feedback, ensuring timely and effective responses. Implement process for channelling feedback to relevant departments, tracking actions and outcomes. Coordinate the collection and delivery of merchandise for performances. Manage and update the digital signage welcome totem with event information on a weekly basis. Operations & Housekeeping Ensure the smooth delivery of housekeeping projects within KPMF demises. Schedule weekly air conditioning and temperature control timings for the building's various spaces. Manage and plan annual housekeeping budgets, including reactive works. Ensure consistently high standards of housekeeping, cleanliness and presentation across all public areas. Work with the Office & HR Coordinator to ensure appropriate maintenance procedures are in place and followed. Ticketing Monitor ticket sales and trends, providing timely updates to Duty Managers and FOH teams. Ensure FOH teams understand event specific ticketing needs, audience flows and operational considerations. Additional Duties Deputise for the Senior Visitor Services Manager during periods of leave. Support the Senior Visitor Services Manager with tasks as required. Attend KPMF meetings when needed. Undertake any other duties appropriate to the role, including occasional Box Office administrative support when necessary. Essential Requirements: Significant experience of operational management within a venue, arts centre, events space or similar public facing environment. Strong experience and understanding of music, arts or corporate events operations. Extensive experience working with the public in a customer service driven role. A proven commitment to delivering first class visitor experience and service standards. Excellent communication skills, with the ability to direct, support, and coordinate teams during live operations. Proven line management experience, with a track record of managing staff performance, rotas and daily operations. Ability to work confidently under pressure in a fast paced live events environment. Strong organisational and planning skills, with the ability to manage multiple operational tasks simultaneously. A flexible and adaptable approach to working patterns, responsibilities, and event schedules. Good understanding of Health & Safety legislation and best practice for public buildings and live event environments. Strong situational judgement and the ability to make sound decisions during incidents, emergencies, and busy event periods. Desirable Requirements First Aid qualification. IOSH or equivalent health and safety training. Experience using systems such as Spektrix or other major ticketing platforms. Experience managing housekeeping, facilities or building wide operations. Experience working within a multi space venue or complex
Mar 04, 2026
Full time
Kings Place is a committed equal opportunities employer. We strive to provide our employees with a work environment free from discrimination where everyone can succeed and excel. We recognise that our organisation is enriched and strengthened by a diverse workforce and we welcome applications from everyone. Role Objective: Working alongside the Head of Visitor Services, Senior Visitor Services Manager, Visitor Services Manager - Box Office, and Visitor Services Manager - Team Development , the Visitor Services Manager - Front of House is responsible for delivering exceptional visitor experience while ensuring the smooth, efficient and professional running of all Front of House operations at Kings Place. As a key operational leader within the Visitor Services team, the post holder champions high service standards across all public facing activity, ensuring that visitors receive a warm, safe and consistently excellent experience. The role leads the Front of House team, overseeing daily operations, supervising staff on duty, and ensuring service delivery is consistent, well coordinated and aligned with organisational expectations. While the VS Manager - Team Development leads on specialist training and development projects, the VS Manager - FOH is responsible for day to day performance, operational standards, and guiding staff during live delivery. The post holder will act as a Duty Manager, modelling exemplary customer care and ensuring that all events run safely, efficiently and in line with established procedures. The role is also responsible for the safety and security of all visitors during FOH operations, including managing evacuations when acting as Duty Manager and contributing to Health & Safety, Access, and Diversity & Inclusion working groups from an operational perspective. Key Duties: Visitor Services & Department Management Provide day to day leadership and line management for Duty Managers, Front of House Supervisors and Front of House Assistants. Work collaboratively with all Kings Place departments and tenants to maintain exceptional customer care and operational coordination. Work closely with the Senior Visitor Services Manager to ensure consistently high standards of front of house delivery across all events and public facing operations. Lead Duty Management of concerts, events and conferences. Review and develop operational policies and procedures relating to the Front of House service. Chair the Access Committee, ensuring excellent provision of access across the organisation. Participate in the Visitor Services Diversity & Inclusion Working Group from an operational and service delivery perspective. Participate in the Health & Safety Committee and ensure high standards of H&S awareness across the FOH team. Work closely with the Production team to ensure effective, timely and consistent communication to Duty Managers and FOH teams regarding event requirements. Duty Management of Concerts and Conferences Act as Duty Manager for concerts, events and conferences as required. Lead and manage all operational staff (FOH and technical) during events. Ensure events run efficiently, safely and in line with organisational procedures, exceeding visitor expectations. Maintain exceptional standards of customer and client care throughout each event. Complete accurate event reports at the end of every shift. Staff Management Lead on recruitment, induction and operational training for FOH staff, working with the Head of Visitor Services, Senior VS Manager , the Office & HR Manager and VS Manager - Team Development (PT) Manage and oversee the Front of House rota, ensuring adequate staffing levels. Maintain and regularly update FOH procedure manuals for Duty Managers and FOH teams. Carry out annual Performance Reviews for Duty Managers and FOH Supervisors, and oversee the appraisal cycle for FOH Assistants. Monitor staff performance, attendance and operational conduct, addressing issues promptly and professionally. Provide day to day direction, guidance and operational supervision to the FOH team. Security and Health & Safety Maintain full knowledge of emergency, evacuation and incident response procedures, and lead evacuations when acting as Duty Manager. Ensure all FOH operations comply with fire regulations, health and safety legislation and licence conditions. Ensure FOH staff receive regular evacuation briefings and operational refreshers. Secure KPMF areas at the end of Duty Manager shifts. Work alongside Building Management to ensure H&S and security concerns are communicated and actioned appropriately. Marketing Liaison Work collaboratively with the Marketing Department for display and wayfinding, digital signage, print and display fixtures & fittings. Be main point of contact with Marketing, liaising on weekly schedules for digital content, exit flyering, programmes & merchandise, filming & photography, and any other customer comms. Administration Manage daily administrative and financial tasks relating to performances, including programme and merchandise sales. Monitor FOH income and undertake reconciliation processes. Track and manage the FOH staffing budget. Attend the weekly Operations Meeting and contribute operational insights. Update Artifax with relevant information as required. Working closely with the Box Office team, oversee and monitor customer comments, complaints and general feedback, ensuring timely and effective responses. Implement process for channelling feedback to relevant departments, tracking actions and outcomes. Coordinate the collection and delivery of merchandise for performances. Manage and update the digital signage welcome totem with event information on a weekly basis. Operations & Housekeeping Ensure the smooth delivery of housekeeping projects within KPMF demises. Schedule weekly air conditioning and temperature control timings for the building's various spaces. Manage and plan annual housekeeping budgets, including reactive works. Ensure consistently high standards of housekeeping, cleanliness and presentation across all public areas. Work with the Office & HR Coordinator to ensure appropriate maintenance procedures are in place and followed. Ticketing Monitor ticket sales and trends, providing timely updates to Duty Managers and FOH teams. Ensure FOH teams understand event specific ticketing needs, audience flows and operational considerations. Additional Duties Deputise for the Senior Visitor Services Manager during periods of leave. Support the Senior Visitor Services Manager with tasks as required. Attend KPMF meetings when needed. Undertake any other duties appropriate to the role, including occasional Box Office administrative support when necessary. Essential Requirements: Significant experience of operational management within a venue, arts centre, events space or similar public facing environment. Strong experience and understanding of music, arts or corporate events operations. Extensive experience working with the public in a customer service driven role. A proven commitment to delivering first class visitor experience and service standards. Excellent communication skills, with the ability to direct, support, and coordinate teams during live operations. Proven line management experience, with a track record of managing staff performance, rotas and daily operations. Ability to work confidently under pressure in a fast paced live events environment. Strong organisational and planning skills, with the ability to manage multiple operational tasks simultaneously. A flexible and adaptable approach to working patterns, responsibilities, and event schedules. Good understanding of Health & Safety legislation and best practice for public buildings and live event environments. Strong situational judgement and the ability to make sound decisions during incidents, emergencies, and busy event periods. Desirable Requirements First Aid qualification. IOSH or equivalent health and safety training. Experience using systems such as Spektrix or other major ticketing platforms. Experience managing housekeeping, facilities or building wide operations. Experience working within a multi space venue or complex
An excellent opportunity for a Service and Parts Coordinator to join a well-established company based in Birtley, Gateshead. Job Type: Full-Time, Permanent Location: Gateshead Salary: £28,000 per annum depending on experience Reports to: Lead Service Engineer About the Role: The Service and Parts Coordinator plays a critical role in ensuring the smooth operation of the service department by coordinating service activities, managing parts quotations, ordering and delivery, and acting as a key liaison between technicians, suppliers, and customers. This position requires strong organisational skills, attention to detail, and excellent communication to support timely, efficient service delivery. He/She will also be responsible for supporting the management, performance, and continued growth of the company's digital sales platforms. Main Duties: Manage end-to-end parts coordination, including pricing support, quoting, ordering, delivery, returns, cost control, and the preparation and processing of related documentation such as purchase orders, invoices, credits, delivery notes and quality documentation Handle service and parts warranty claims, including submission, tracking, and resolution with suppliers and internal teams Monitor on-time delivery of parts and inventory to support service operations. Manage online parts orders across company website, customer portals, including order entry, verification, fulfilment coordination, shipping, and post-sale support. Assist in the management and growth of service contracts Monitor overdue appointments through the customer portal and efficiently schedule, coordinate, and manage service appointments, work orders, and technician assignments. Maintain accurate and up-to-date customer portal data following onsite visits and internal engineering activities Manage and maintain the supplier base, including supplier relationships, pricing negotiations, shipment tracking, discrepancy resolution, and processing returns or warranty parts Manage inventory control processes within the ERP system, including product setup, stock monitoring, replenishment, and inventory reconciliation Organise and coordinate domestic (UK) and international shipments, ensuring timely delivery and compliance with relevant logistics requirements Collect and review technician timesheets and calculate service costs for customer billing and reporting Ensure compliance with company policies, safety standards, and quality procedures related to parts handling and storage Support the continuous improvement of online sales, parts supply, and service coordination processes. Ensure quality standards are consistently met to delivery the highest level of service to customers. Embrace and support company values. Candidate Requirements: High school diploma or equivalent (associate's degree or technical training preferred) 2+ years of experience in a service coordination, parts, logistics, or related role Strong organisational and multitasking abilities Excellent verbal and written communication skills Proficiency with inventory management systems, ERP software, or service management tools Familiarity with basic digital marketing concepts, including online promotions, email communications, and customer engagement tools Customer-focused mindset with strong problem-solving skills Ability to work effectively in a fast-paced, deadline-driven environment Attention to detail and accuracy in documentation and inventory control Collaborative team player with the ability to work independently Basic mechanical or technical understanding KPI's: 60-80% percentage of quotes converted into confirmed orders Time to respond to portal messages Total revenue generated through digital online channels % Year on Year Service online portal data accuracy % of service jobs with all required parts available before scheduled start (Target: 98%) If you feel that you have the relative skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Mar 04, 2026
Full time
An excellent opportunity for a Service and Parts Coordinator to join a well-established company based in Birtley, Gateshead. Job Type: Full-Time, Permanent Location: Gateshead Salary: £28,000 per annum depending on experience Reports to: Lead Service Engineer About the Role: The Service and Parts Coordinator plays a critical role in ensuring the smooth operation of the service department by coordinating service activities, managing parts quotations, ordering and delivery, and acting as a key liaison between technicians, suppliers, and customers. This position requires strong organisational skills, attention to detail, and excellent communication to support timely, efficient service delivery. He/She will also be responsible for supporting the management, performance, and continued growth of the company's digital sales platforms. Main Duties: Manage end-to-end parts coordination, including pricing support, quoting, ordering, delivery, returns, cost control, and the preparation and processing of related documentation such as purchase orders, invoices, credits, delivery notes and quality documentation Handle service and parts warranty claims, including submission, tracking, and resolution with suppliers and internal teams Monitor on-time delivery of parts and inventory to support service operations. Manage online parts orders across company website, customer portals, including order entry, verification, fulfilment coordination, shipping, and post-sale support. Assist in the management and growth of service contracts Monitor overdue appointments through the customer portal and efficiently schedule, coordinate, and manage service appointments, work orders, and technician assignments. Maintain accurate and up-to-date customer portal data following onsite visits and internal engineering activities Manage and maintain the supplier base, including supplier relationships, pricing negotiations, shipment tracking, discrepancy resolution, and processing returns or warranty parts Manage inventory control processes within the ERP system, including product setup, stock monitoring, replenishment, and inventory reconciliation Organise and coordinate domestic (UK) and international shipments, ensuring timely delivery and compliance with relevant logistics requirements Collect and review technician timesheets and calculate service costs for customer billing and reporting Ensure compliance with company policies, safety standards, and quality procedures related to parts handling and storage Support the continuous improvement of online sales, parts supply, and service coordination processes. Ensure quality standards are consistently met to delivery the highest level of service to customers. Embrace and support company values. Candidate Requirements: High school diploma or equivalent (associate's degree or technical training preferred) 2+ years of experience in a service coordination, parts, logistics, or related role Strong organisational and multitasking abilities Excellent verbal and written communication skills Proficiency with inventory management systems, ERP software, or service management tools Familiarity with basic digital marketing concepts, including online promotions, email communications, and customer engagement tools Customer-focused mindset with strong problem-solving skills Ability to work effectively in a fast-paced, deadline-driven environment Attention to detail and accuracy in documentation and inventory control Collaborative team player with the ability to work independently Basic mechanical or technical understanding KPI's: 60-80% percentage of quotes converted into confirmed orders Time to respond to portal messages Total revenue generated through digital online channels % Year on Year Service online portal data accuracy % of service jobs with all required parts available before scheduled start (Target: 98%) If you feel that you have the relative skills/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Job Title: Product Manager Location: Hybrid - based in Chester Salary: 50,000 per annum Job Type: Permanent, Full Time About us: Driven by the passion to improve the quality of people's lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. At WSA, we provide innovative hearing aids and hearing health services. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes. WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self. About the role: As a commercially focused Product Manager you will drive the WSA portfolio across the UK & Ireland. This role combines tactical product management with strategic market development. The Product Manager will balance day-to-day operational excellence with longer term commercial opportunity identification. Your responsibilities will include: Maintain product databases Update and manage eCommerce Pricing coordination Product lifecycle management Product launch coordination Local launch plan coordination Product registration Strategic Market Development About you: What you bring: Product management experience Strong commercial awareness Technical aptitude Microsoft Office suite proficiency Strong communication skills Excellent organisation skills Ability to work collaboratively What we offer: 26 days annual leave plus bank holidays Pension matched up to 10% Annual Bonus EAP Buy and Sell Holiday Free Hearing Test / Aids for employee 20 days company sick pay Enhanced Maternity / Paternity Pay Sounds wonderful? We can't wait to hear from you. Additional Information: WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Product Marketing, Portfolio Management, Commercial Manager, Launch Coordinator, Medical Device Management, or Category Manager will also be considered for this role.
Mar 04, 2026
Full time
Job Title: Product Manager Location: Hybrid - based in Chester Salary: 50,000 per annum Job Type: Permanent, Full Time About us: Driven by the passion to improve the quality of people's lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. At WSA, we provide innovative hearing aids and hearing health services. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes. WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self. About the role: As a commercially focused Product Manager you will drive the WSA portfolio across the UK & Ireland. This role combines tactical product management with strategic market development. The Product Manager will balance day-to-day operational excellence with longer term commercial opportunity identification. Your responsibilities will include: Maintain product databases Update and manage eCommerce Pricing coordination Product lifecycle management Product launch coordination Local launch plan coordination Product registration Strategic Market Development About you: What you bring: Product management experience Strong commercial awareness Technical aptitude Microsoft Office suite proficiency Strong communication skills Excellent organisation skills Ability to work collaboratively What we offer: 26 days annual leave plus bank holidays Pension matched up to 10% Annual Bonus EAP Buy and Sell Holiday Free Hearing Test / Aids for employee 20 days company sick pay Enhanced Maternity / Paternity Pay Sounds wonderful? We can't wait to hear from you. Additional Information: WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Product Marketing, Portfolio Management, Commercial Manager, Launch Coordinator, Medical Device Management, or Category Manager will also be considered for this role.
Workshop Recruitment is partnering with a well-established, international engineering and manufacturing business to recruit a Parts & Logistics Coordinator for their UK operation based in Theale. This is a fantastic opportunity to join a growing, supportive team in a varied role focused on spare parts order processing, customer updates, and logistics coordination. The Parts & Logistics Coordinator will play a key role in ensuring spare parts orders are processed accurately and delivered efficiently to customers across the UK. You will act as the central point of contact between customers, internal teams, and the European manufacturing site. This position would suit someone highly organised with strong customer service skills who enjoys working in a fast-paced operational environment. Key Responsibilities Process spare parts orders accurately within internal systems Provide timely order status updates to customers and internal teams Arrange TNT collections and shipments from the European factory to UK clients Handle customer enquiries relating to order progress and logistics Keep internal stakeholders informed of order status and any delays Provide holiday cover for the Internal Sales Manager when required Maintain accurate records and support smooth order fulfilment Skills and Knowledge Previous experience in order processing, logistics, sales support, or administration Strong customer service and communication skills Highly organised with excellent attention to detail Confident using IT systems and databases Able to manage multiple priorities in a busy environment Proactive, reliable and team-oriented Experience with shipping or international logistics (desirable) What s on Offer £26-27K salary 38.75 hour week 8.30am 5.00pm or variation of Temp to perm opportunity with a stable, growing business Modern office location next to Theale train station On Site Parking Full training provided on internal systems Supportive and collaborative team environment Genuine opportunity for long-term development
Mar 04, 2026
Seasonal
Workshop Recruitment is partnering with a well-established, international engineering and manufacturing business to recruit a Parts & Logistics Coordinator for their UK operation based in Theale. This is a fantastic opportunity to join a growing, supportive team in a varied role focused on spare parts order processing, customer updates, and logistics coordination. The Parts & Logistics Coordinator will play a key role in ensuring spare parts orders are processed accurately and delivered efficiently to customers across the UK. You will act as the central point of contact between customers, internal teams, and the European manufacturing site. This position would suit someone highly organised with strong customer service skills who enjoys working in a fast-paced operational environment. Key Responsibilities Process spare parts orders accurately within internal systems Provide timely order status updates to customers and internal teams Arrange TNT collections and shipments from the European factory to UK clients Handle customer enquiries relating to order progress and logistics Keep internal stakeholders informed of order status and any delays Provide holiday cover for the Internal Sales Manager when required Maintain accurate records and support smooth order fulfilment Skills and Knowledge Previous experience in order processing, logistics, sales support, or administration Strong customer service and communication skills Highly organised with excellent attention to detail Confident using IT systems and databases Able to manage multiple priorities in a busy environment Proactive, reliable and team-oriented Experience with shipping or international logistics (desirable) What s on Offer £26-27K salary 38.75 hour week 8.30am 5.00pm or variation of Temp to perm opportunity with a stable, growing business Modern office location next to Theale train station On Site Parking Full training provided on internal systems Supportive and collaborative team environment Genuine opportunity for long-term development
Parts Sales Coordinator Telford Permanent £25,000 - £28,000 + commission (£4,000 - £10,000 OTE) Monday Friday 37.5 hours per week hybrid working available. Are you an experienced sales professional with a passion for delivering exceptional customer service? Our client is looking for a Parts Sales Coordinator to join their dynamic and growing team click apply for full job details
Mar 04, 2026
Full time
Parts Sales Coordinator Telford Permanent £25,000 - £28,000 + commission (£4,000 - £10,000 OTE) Monday Friday 37.5 hours per week hybrid working available. Are you an experienced sales professional with a passion for delivering exceptional customer service? Our client is looking for a Parts Sales Coordinator to join their dynamic and growing team click apply for full job details
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news. Overview Your New Job Title: Mandarin speaking ICT Pre-sales Engineer / Project Manager (Frankfurt, Germany) Location: Frankfurt, Germany Salary: Depending on experience Job status: Permanent, fully office based + on site Working hours: 9am-6pm (1 hour lunch break) Some business travel in Europe is required What You'll Be Doing Pre-sales Support & Technical Clarification. Participate in pre-sales activities, including technical discussions with customers, clarification of project scope and requirements, review of technical proposals and solution feasibility; Support solution understanding related to ICT systems, Data center infrastructure, Power systems (HV/LV) and ELV systems; Assist sales teams in aligning technical scope, delivery approach, and project risks; Project Delivery & Management, take ownership of projects after award and manage the full project life cycle; Control schedule, cost, quality, and risks to ensure successful delivery; Develop and manage project plans, schedules, and milestones; allocate resources from internal teams, vendors and contractors; Manage contracts, technical scopes, and Change Requests (CRs), coordinate with internal stakeholders to address contractual, technical, or compliance issues; Act as the key coordinator between design institutes / consultants, Engineering / construction teams, and third-party contractors; Ensure compliance with approved technical solutions, industry standards and customer acceptance criteria; Serve as the primary customer interface throughout the project life cycle, organize and lead regular project and milestone meetings. Identify, assess, and mitigate technical, schedule, and delivery risks; Qualifications Bachelor's degree or above in ICT, Telecommunications, Electronics, Information Engineering, Computer Science, Automation, or related disciplines; 3-10 years of experience in ICT or data center projects, covering pre-sales and/or delivery; Strong knowledge of Data center infrastructure/ICT systems/Facility infrastructure/Power systems; Comfortable switching between pre-sales discussions and on-site delivery execution, able to translate pre-sales commitments into executable delivery plans; Proactive, result oriented and resilient with an ability to work under pressure to tight deadlines and juggle multiple priorities; Ability to make recommendations with strong written, verbal and presentation skills; Fluent Mandarin and Fluent English are essential. The Skills You'll Need to Succeed include the above qualifications. Notes : Please note that you would be joining a client that requires candidates to be based in Frankfurt and to have the ability to travel in Europe as part of the role. Please note: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. More Mandarin speaking jobs Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Mar 04, 2026
Full time
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news. Overview Your New Job Title: Mandarin speaking ICT Pre-sales Engineer / Project Manager (Frankfurt, Germany) Location: Frankfurt, Germany Salary: Depending on experience Job status: Permanent, fully office based + on site Working hours: 9am-6pm (1 hour lunch break) Some business travel in Europe is required What You'll Be Doing Pre-sales Support & Technical Clarification. Participate in pre-sales activities, including technical discussions with customers, clarification of project scope and requirements, review of technical proposals and solution feasibility; Support solution understanding related to ICT systems, Data center infrastructure, Power systems (HV/LV) and ELV systems; Assist sales teams in aligning technical scope, delivery approach, and project risks; Project Delivery & Management, take ownership of projects after award and manage the full project life cycle; Control schedule, cost, quality, and risks to ensure successful delivery; Develop and manage project plans, schedules, and milestones; allocate resources from internal teams, vendors and contractors; Manage contracts, technical scopes, and Change Requests (CRs), coordinate with internal stakeholders to address contractual, technical, or compliance issues; Act as the key coordinator between design institutes / consultants, Engineering / construction teams, and third-party contractors; Ensure compliance with approved technical solutions, industry standards and customer acceptance criteria; Serve as the primary customer interface throughout the project life cycle, organize and lead regular project and milestone meetings. Identify, assess, and mitigate technical, schedule, and delivery risks; Qualifications Bachelor's degree or above in ICT, Telecommunications, Electronics, Information Engineering, Computer Science, Automation, or related disciplines; 3-10 years of experience in ICT or data center projects, covering pre-sales and/or delivery; Strong knowledge of Data center infrastructure/ICT systems/Facility infrastructure/Power systems; Comfortable switching between pre-sales discussions and on-site delivery execution, able to translate pre-sales commitments into executable delivery plans; Proactive, result oriented and resilient with an ability to work under pressure to tight deadlines and juggle multiple priorities; Ability to make recommendations with strong written, verbal and presentation skills; Fluent Mandarin and Fluent English are essential. The Skills You'll Need to Succeed include the above qualifications. Notes : Please note that you would be joining a client that requires candidates to be based in Frankfurt and to have the ability to travel in Europe as part of the role. Please note: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. More Mandarin speaking jobs Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
SF Recruitment have partnered with a growing organisation in Tamworth that are looking to recruit within their brilliant Marketing team. Salary: £27,000-£31,000 Working pattern: full time site based Monday to Friday Responsibilities will include: - Coordinate project information via project management system for bookings such as advertising schedules and any additional projects, as required, ensuring budgets are up to date at all times - Assist where necessary with event co-ordination. - Assist in researching & coming up with topic ideas for o YouTube o Podcast o Social Media o any additional channels where necessary - Co-ordinating and booking slots for our active YouTube Channel - SGTV along with our Podcast - Support the digital marketing team with social media scheduling and online engagement when necessary - Assist with merchandise orders across the group where necessary - Assist marketing department with the gathering of market and competitor analysis - Produce monthly reports with a constructive approach, highlighting details around your own monthly activity identifying strengths, weaknesses opportunities and threats to support the departments achievements moving forward. - Undertake other tasks as reasonably directed from time to time to ensure the smooth running of the business
Mar 04, 2026
Full time
SF Recruitment have partnered with a growing organisation in Tamworth that are looking to recruit within their brilliant Marketing team. Salary: £27,000-£31,000 Working pattern: full time site based Monday to Friday Responsibilities will include: - Coordinate project information via project management system for bookings such as advertising schedules and any additional projects, as required, ensuring budgets are up to date at all times - Assist where necessary with event co-ordination. - Assist in researching & coming up with topic ideas for o YouTube o Podcast o Social Media o any additional channels where necessary - Co-ordinating and booking slots for our active YouTube Channel - SGTV along with our Podcast - Support the digital marketing team with social media scheduling and online engagement when necessary - Assist with merchandise orders across the group where necessary - Assist marketing department with the gathering of market and competitor analysis - Produce monthly reports with a constructive approach, highlighting details around your own monthly activity identifying strengths, weaknesses opportunities and threats to support the departments achievements moving forward. - Undertake other tasks as reasonably directed from time to time to ensure the smooth running of the business
The primary role is to elevate the client journey, oversee the Travel Service Coordinators and deliver product strategy. Elevating the client journey by continously refining touchpoints, service standards and communication to deliver world-class customer experience. Managing and developing the Travel Services Coordinators to ensure seamless operations and exceptional service delivery. Delivering product strategy and plans through implementing the annual Creative and Commercial roadmap across destinations and themes. Client Journey: Work with Marketing to regularly look at how and what documentation we are providing to clients. Lead focus groups with clients to better understand how we could gain larger share of travel wallet, and gain insights to who else they are booking with and why. Continuously research what our competitors are doing to enhance client experience, to ensure that we remain relevant and are aware of potential new CX technology. Ensure that important information such as 'Know Before You Go' documentation is up-to-date and that it is easily accessible by clients. Focus on the concierge side of the business to add value to our clients. Check itineraries for layout, tone and surprise elements that elevate the experience. Supervise, motivate and monitor individual performance and lead performance appraisal reviews. Work closely with TSCs to develop and enhance the sales process through standardisation and speed of documentation, quality control of documentation, reporting on and monitoring confirmation documentation outstanding, and producing a balances outstanding report. Product Strategy and Plans: Implement the annual Creative and Commercial roadmap across destinations and themes. Improve financial performance by monitoring product margins, analysing results and making adjustments to enhance profitability. Develop standout product content by researching, sourcing and curating unique experiences and properties that differentiate the Steppes Travel portfolio. Reports: Terms/Conditions: Hours of work - 09:00 - 17:30 hours, Monday to Thursday and 09:00 - 17:00 Friday Very occasional weekends and evenings if attending an event or travelling abroad on familiarisation trips Up to two working days per week from home Paid holidays - 25 days Salary - dependent on experience Pension, private healthcare and travel insurance - contributory after a six-month probationary period Team performance bonus To Apply Please email a covering letter and CV to Our knowledge, curiosity and expertise set us apart, driving us to create remarkable holidays and Beautiful Adventures tailored perfectly to you, carefully curated to help protect and conserve our planet. Are you ready to Discover Extraordinary?
Mar 03, 2026
Full time
The primary role is to elevate the client journey, oversee the Travel Service Coordinators and deliver product strategy. Elevating the client journey by continously refining touchpoints, service standards and communication to deliver world-class customer experience. Managing and developing the Travel Services Coordinators to ensure seamless operations and exceptional service delivery. Delivering product strategy and plans through implementing the annual Creative and Commercial roadmap across destinations and themes. Client Journey: Work with Marketing to regularly look at how and what documentation we are providing to clients. Lead focus groups with clients to better understand how we could gain larger share of travel wallet, and gain insights to who else they are booking with and why. Continuously research what our competitors are doing to enhance client experience, to ensure that we remain relevant and are aware of potential new CX technology. Ensure that important information such as 'Know Before You Go' documentation is up-to-date and that it is easily accessible by clients. Focus on the concierge side of the business to add value to our clients. Check itineraries for layout, tone and surprise elements that elevate the experience. Supervise, motivate and monitor individual performance and lead performance appraisal reviews. Work closely with TSCs to develop and enhance the sales process through standardisation and speed of documentation, quality control of documentation, reporting on and monitoring confirmation documentation outstanding, and producing a balances outstanding report. Product Strategy and Plans: Implement the annual Creative and Commercial roadmap across destinations and themes. Improve financial performance by monitoring product margins, analysing results and making adjustments to enhance profitability. Develop standout product content by researching, sourcing and curating unique experiences and properties that differentiate the Steppes Travel portfolio. Reports: Terms/Conditions: Hours of work - 09:00 - 17:30 hours, Monday to Thursday and 09:00 - 17:00 Friday Very occasional weekends and evenings if attending an event or travelling abroad on familiarisation trips Up to two working days per week from home Paid holidays - 25 days Salary - dependent on experience Pension, private healthcare and travel insurance - contributory after a six-month probationary period Team performance bonus To Apply Please email a covering letter and CV to Our knowledge, curiosity and expertise set us apart, driving us to create remarkable holidays and Beautiful Adventures tailored perfectly to you, carefully curated to help protect and conserve our planet. Are you ready to Discover Extraordinary?
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
About The Role: We are working with a global, multi-disciplinary design and architecture practice, who's work blends creativity, sustainability, and innovation at every scale who are seeking a Senior Bid Coordinator to join their team on a permanent basis in London. In this pivotal role at the intersection of bids, business development, and marketing, you'll help shape the practice's narrative and drive growth. Working alongside the Senior Marketing Manager, you'll create strategic, visually compelling materials, from persuasive bids and proposals to impactful marketing collateral that showcases the practice's quality and ambition. Part of a tight-knit London team of six, you'll collaborate with international offices, turning complex project information into clear, engaging, and beautifully presented content. With a global portfolio and strong Middle East presence, Arabic language skills (spoken or written) is highly advantageous. Seize this opportunity to join a leading name in the industry who foster a strong, collaborative culture. Offering lots of great benefits such as hybrid/flexible working, medical/dental cover, paid study leave, opportunity to work from abroad for a set period and more! Key Responsibilities: Lead the preparation of proposals (outlining, scheduling, writing, and coordinating content) Produce high-quality marketing materials aligned with studio brand and strategic goals Conduct research into market sectors, opportunities and potential clients Work with senior leaders to shape marketing approach Represent the practice at industry events, fostering new business relationships Mentor junior marketing team members, supporting training and development Help ensure compliance and risk mitigation across marketing activity Key Skills/Requirements: 5-8 years' experience in bids within AED industry Strong writing, editing, and visual communication capability Strong project management skills, able to manage multiple deadlines concurrently Confident working with senior leadership and cross-disciplinary teams Proficiency in Adobe InDesign, Microsoft Office, and Google Workspace Experience with Salesforce/OpenAsset beneficial Excellent communication skills with client facing experience Passion for architecture, design, and the built environment Fluency in Arabic desirable To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 03, 2026
Full time
About The Role: We are working with a global, multi-disciplinary design and architecture practice, who's work blends creativity, sustainability, and innovation at every scale who are seeking a Senior Bid Coordinator to join their team on a permanent basis in London. In this pivotal role at the intersection of bids, business development, and marketing, you'll help shape the practice's narrative and drive growth. Working alongside the Senior Marketing Manager, you'll create strategic, visually compelling materials, from persuasive bids and proposals to impactful marketing collateral that showcases the practice's quality and ambition. Part of a tight-knit London team of six, you'll collaborate with international offices, turning complex project information into clear, engaging, and beautifully presented content. With a global portfolio and strong Middle East presence, Arabic language skills (spoken or written) is highly advantageous. Seize this opportunity to join a leading name in the industry who foster a strong, collaborative culture. Offering lots of great benefits such as hybrid/flexible working, medical/dental cover, paid study leave, opportunity to work from abroad for a set period and more! Key Responsibilities: Lead the preparation of proposals (outlining, scheduling, writing, and coordinating content) Produce high-quality marketing materials aligned with studio brand and strategic goals Conduct research into market sectors, opportunities and potential clients Work with senior leaders to shape marketing approach Represent the practice at industry events, fostering new business relationships Mentor junior marketing team members, supporting training and development Help ensure compliance and risk mitigation across marketing activity Key Skills/Requirements: 5-8 years' experience in bids within AED industry Strong writing, editing, and visual communication capability Strong project management skills, able to manage multiple deadlines concurrently Confident working with senior leadership and cross-disciplinary teams Proficiency in Adobe InDesign, Microsoft Office, and Google Workspace Experience with Salesforce/OpenAsset beneficial Excellent communication skills with client facing experience Passion for architecture, design, and the built environment Fluency in Arabic desirable To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 03, 2026
Full time
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Job Title: Project Coordinator Location: Swindon Reporting to: Managing Director / Commercial Director Salary: 38,000- 43,000 depending on experience Hours: Monday- Friday 8.00am- 5pm with 1 hour for Lunch (Office Based) Role Overview Our client, a leading supplier of PPE and safety supplies is seeking a highly organised, commercially aware and customer-facing Project Coordinator to lead the onboarding and mobilisation of new clients. Based in their offices in Swindon, you will be responsible for coordinating all internal functions and customer stakeholders to ensure seamless onboarding, implementation and large-scale contract mobilisations. You will oversee everything that needs to happen to successfully set up and launch a new client contract after it's been won. The successful candidate will act as the central point of control, ensuring projects are delivered on time, on budget and in line with agreed service levels. This is a high-impact role critical to delivering Stronghold's growth strategy and maintaining our reputation for operational excellence. Key Responsibilities Client Onboarding & Mobilisation Lead end-to-end onboarding of new customers. Develop and manage detailed mobilisation plans. Coordinate cross-functional teams including Sales, Procurement, Operations, Finance and IT. Ensure all customer requirements are captured, documented and delivered. Manage large contract mobilisations where we win multi-site or strategic agreements. Chair mobilisation meetings (internal and customer-facing). Ensure smooth transition from sales to operational delivery. Project Management Create clear project timelines, deliverables and milestones. Track risks, issues and dependencies, implementing mitigation plans. Maintain structured documentation and reporting. Ensure projects are delivered within agreed timelines and budgets. Establish standard mobilisation processes and continuously improve them. Customer Engagement Act as primary mobilisation contact for key customers. Build strong relationships with procurement, operations and leadership stakeholders. Manage expectations professionally and confidently. Provide regular progress updates to clients and internal leadership. Internal Coordination Align departments to ensure readiness for go-live. Ensure pricing, product range, systems setup, reporting and logistics are fully operational. Work closely with the Sales team to understand contract scope and commitments. Support post-mobilisation review and lessons learned processes. Requirements Proven experience in project management, preferably in B2B supply, facilities management, industrial services or related sectors. Experience managing customer-facing mobilisation or onboarding projects. Strong organisational and coordination skills. Excellent communication skills (both internal and client-facing). Ability to manage multiple complex projects simultaneously. Commercial awareness and understanding of contract delivery. Confident leading meetings with senior stakeholders. Process-driven mindset with strong attention to detail. Proficient in Microsoft Office (Excel, Project, PowerPoint). Desirable Experience in PPE, workplace consumables, FM or industrial supply sectors. Experience managing multi-site national mobilisations. Personal Attributes Calm under pressure. Structured and disciplined. Solutions-focused. Accountable and decisive. Professional and credible with senior clients. Ambitious and growth minded. Benefits Salary- 38,000- 43,000 depending on experience Company wide profit bonus (The company is having a revamp on the current rewards and recognitions with new benefits being rolled out later this year)
Mar 03, 2026
Full time
Job Title: Project Coordinator Location: Swindon Reporting to: Managing Director / Commercial Director Salary: 38,000- 43,000 depending on experience Hours: Monday- Friday 8.00am- 5pm with 1 hour for Lunch (Office Based) Role Overview Our client, a leading supplier of PPE and safety supplies is seeking a highly organised, commercially aware and customer-facing Project Coordinator to lead the onboarding and mobilisation of new clients. Based in their offices in Swindon, you will be responsible for coordinating all internal functions and customer stakeholders to ensure seamless onboarding, implementation and large-scale contract mobilisations. You will oversee everything that needs to happen to successfully set up and launch a new client contract after it's been won. The successful candidate will act as the central point of control, ensuring projects are delivered on time, on budget and in line with agreed service levels. This is a high-impact role critical to delivering Stronghold's growth strategy and maintaining our reputation for operational excellence. Key Responsibilities Client Onboarding & Mobilisation Lead end-to-end onboarding of new customers. Develop and manage detailed mobilisation plans. Coordinate cross-functional teams including Sales, Procurement, Operations, Finance and IT. Ensure all customer requirements are captured, documented and delivered. Manage large contract mobilisations where we win multi-site or strategic agreements. Chair mobilisation meetings (internal and customer-facing). Ensure smooth transition from sales to operational delivery. Project Management Create clear project timelines, deliverables and milestones. Track risks, issues and dependencies, implementing mitigation plans. Maintain structured documentation and reporting. Ensure projects are delivered within agreed timelines and budgets. Establish standard mobilisation processes and continuously improve them. Customer Engagement Act as primary mobilisation contact for key customers. Build strong relationships with procurement, operations and leadership stakeholders. Manage expectations professionally and confidently. Provide regular progress updates to clients and internal leadership. Internal Coordination Align departments to ensure readiness for go-live. Ensure pricing, product range, systems setup, reporting and logistics are fully operational. Work closely with the Sales team to understand contract scope and commitments. Support post-mobilisation review and lessons learned processes. Requirements Proven experience in project management, preferably in B2B supply, facilities management, industrial services or related sectors. Experience managing customer-facing mobilisation or onboarding projects. Strong organisational and coordination skills. Excellent communication skills (both internal and client-facing). Ability to manage multiple complex projects simultaneously. Commercial awareness and understanding of contract delivery. Confident leading meetings with senior stakeholders. Process-driven mindset with strong attention to detail. Proficient in Microsoft Office (Excel, Project, PowerPoint). Desirable Experience in PPE, workplace consumables, FM or industrial supply sectors. Experience managing multi-site national mobilisations. Personal Attributes Calm under pressure. Structured and disciplined. Solutions-focused. Accountable and decisive. Professional and credible with senior clients. Ambitious and growth minded. Benefits Salary- 38,000- 43,000 depending on experience Company wide profit bonus (The company is having a revamp on the current rewards and recognitions with new benefits being rolled out later this year)
We're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Coordinator to work as part of a team of 5. Please find all the details below: Job Title: Customer Service Coordinator Location: Whitstable, Kent Salary: 25,000 - 27,000 Hours: Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm Hybrid: Hybrid working is available and there is a "Work from Office/Work from Home" rota that operates within the department to ensure that there is always someone is available at the site. Duration: 12 month FTC Benefits: 25 days annual leave + bank holidays, increasing with length of service Cycle to work scheme Employee discount on Dell PCs Employee Assistance Programme - 24-hour telephone line, counselling, financial support tools and much more! Life assurance scheme Income protection scheme Matched pension contribution up to 6% Earn extra mile vouchers of up to 50 for going the extra mile On site part subsidised canteen Free onsite parking Free sight test vouchers Yearly occupational health assessments Career progression As a Customer Service Coordinator your main duties and tasks would be: Processing of customer orders and quotations within set KPIs To establish and build strong customer relationships, in order to deliver excellent levels of customer service Using the systems and tools available, prepare all customer quotations, using guidelines and system requirements. To ensure export compliance when processing quotations and orders. Proactive quote follow up and negotiate where required. To have an understanding of pricing, value and margin in order to win orders from quotations. Liaise with our Commercial Team, Product Group Managers, Procurement and any other supporting departments, to build accurate pricing and lead times. Progressing orders through to shipment using the systems/tools and supporting departments to achieve this. Proactive communication with the customer throughout the quotation and order life cycle Proactively review, investigate and escalate customer complaints where applicable Acquire technical product experience with a willingness to understand the company product offer so as to process basic technical queries along with the ability to understand company products, competition products, and various specifications. Assist with external sales requirements relating to Customer and ordering information. Understand customer markets and ensure any market intelligence is passed to the relevant company contact. Interfaces between customers and other functions within the organisation to provide service to new and existing customers, and makes relevant business decisions for Route to Market Identify new sales opportunities and act on them accordingly or pass them to the relevant Company contact. To contact potential customers and present company products and services in order to maximise sales. To interface with clients and to support the Business Development Managers. To understand and implement company organisation, services and standards Cross selling and up selling. Ensure the office, emails, phones and faxes are covered between the opening hours of 08:00 and 16:30 Monday to Thursday and 08:00 and 13:30 on Friday. Undertake training as required so as to better develop self and team service offer. Work to a high customer service standard ensuring each situation is dealt with efficiently, professionally and in a timely manner. To ensure holiday and sickness cover for the department Participate in reviews with line manager. Develop ideas so as to improve on the service offer of the team. Process and be involved in activities as directed by the line manager in support of the sales and marketing strategy. Assist with specific project work as and when needed Carry out such other duties that may be reasonably requested by the Company. Ideal skills and experience for the position: Customer service experience within an office environment Accurate order processing Commercial business Knowledge IT knowledge to intermediate level Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 03, 2026
Contractor
We're really excited to be recruiting for this successful, interesting and expanding manufacturing business in their search for a Customer Service Coordinator to work as part of a team of 5. Please find all the details below: Job Title: Customer Service Coordinator Location: Whitstable, Kent Salary: 25,000 - 27,000 Hours: Monday to Thursday 8am to 4:30pm and Friday 8am to 1:30pm Hybrid: Hybrid working is available and there is a "Work from Office/Work from Home" rota that operates within the department to ensure that there is always someone is available at the site. Duration: 12 month FTC Benefits: 25 days annual leave + bank holidays, increasing with length of service Cycle to work scheme Employee discount on Dell PCs Employee Assistance Programme - 24-hour telephone line, counselling, financial support tools and much more! Life assurance scheme Income protection scheme Matched pension contribution up to 6% Earn extra mile vouchers of up to 50 for going the extra mile On site part subsidised canteen Free onsite parking Free sight test vouchers Yearly occupational health assessments Career progression As a Customer Service Coordinator your main duties and tasks would be: Processing of customer orders and quotations within set KPIs To establish and build strong customer relationships, in order to deliver excellent levels of customer service Using the systems and tools available, prepare all customer quotations, using guidelines and system requirements. To ensure export compliance when processing quotations and orders. Proactive quote follow up and negotiate where required. To have an understanding of pricing, value and margin in order to win orders from quotations. Liaise with our Commercial Team, Product Group Managers, Procurement and any other supporting departments, to build accurate pricing and lead times. Progressing orders through to shipment using the systems/tools and supporting departments to achieve this. Proactive communication with the customer throughout the quotation and order life cycle Proactively review, investigate and escalate customer complaints where applicable Acquire technical product experience with a willingness to understand the company product offer so as to process basic technical queries along with the ability to understand company products, competition products, and various specifications. Assist with external sales requirements relating to Customer and ordering information. Understand customer markets and ensure any market intelligence is passed to the relevant company contact. Interfaces between customers and other functions within the organisation to provide service to new and existing customers, and makes relevant business decisions for Route to Market Identify new sales opportunities and act on them accordingly or pass them to the relevant Company contact. To contact potential customers and present company products and services in order to maximise sales. To interface with clients and to support the Business Development Managers. To understand and implement company organisation, services and standards Cross selling and up selling. Ensure the office, emails, phones and faxes are covered between the opening hours of 08:00 and 16:30 Monday to Thursday and 08:00 and 13:30 on Friday. Undertake training as required so as to better develop self and team service offer. Work to a high customer service standard ensuring each situation is dealt with efficiently, professionally and in a timely manner. To ensure holiday and sickness cover for the department Participate in reviews with line manager. Develop ideas so as to improve on the service offer of the team. Process and be involved in activities as directed by the line manager in support of the sales and marketing strategy. Assist with specific project work as and when needed Carry out such other duties that may be reasonably requested by the Company. Ideal skills and experience for the position: Customer service experience within an office environment Accurate order processing Commercial business Knowledge IT knowledge to intermediate level Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Role Permanent Full Time The Vacancy We support our customers by ensuring they have all the parts, spares, and tooling they need to operate efficiently. At the same time, we work hard to secure the best possible deals with our suppliers. Our Sales Coordinators, internally known as Internal Sales, are a vital part of the branch team and play a key role in its success click apply for full job details
Mar 03, 2026
Full time
The Role Permanent Full Time The Vacancy We support our customers by ensuring they have all the parts, spares, and tooling they need to operate efficiently. At the same time, we work hard to secure the best possible deals with our suppliers. Our Sales Coordinators, internally known as Internal Sales, are a vital part of the branch team and play a key role in its success click apply for full job details
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Front of House and Hospitality Coordinator Morgan Spencer - Your Career, Our Expertise Be the Welcoming Face of a Leading UK Organisation Morgan Spencer Recruitment London is delighted to support a respected organisation in seeking a confident, service-driven Front of House and Hospitality Coordinator . This is a fantastic opportunity for someone who thrives in a fast-paced environment and is energised by providing exceptional visitor and event support. As one of London's leading business support recruitment agencies, we specialise in connecting exceptional talent with outstanding opportunities across the capital.This position offers variety, responsibility and the chance to make a real impact at the heart of the organisation's operations. About the Role Job Title: Front of House and Hospitality Coordinator Contract Type: Permanent Location: Office-based with occasional hybrid working Salary: £25,000 - 26,000 Sector / Client Type: Charity You will provide a professional front-of-house service, supporting the delivery of a full range of hospitality and events activities for both internal and external stakeholders. Working as part of the Venue Sales and Hospitality Team, you will help ensure the smooth running of daily operations and a welcoming, polished experience for all visitors. Key Responsibilities Front of House / Reception Manage opening and closing procedures and support front-of-house security. Ensure reception is always staffed, clean, organised and welcoming. Develop and implement processes to strengthen front-of-house operations. Conduct induction meetings for new starters. Welcome visitors, clients, delegates and colleagues, recording arrivals in visitor software. Manage postal and courier services. Respond professionally to enquiries via phone, email and in person. Problem-solve complex event queries while maintaining excellent customer service. Handle incoming calls and redirect messages professionally. Share daily operational updates via internal channels. Events Support Arrange and chair weekly events-planning meetings. Create and install event signage. Issue final invoices and coordinate post-event follow-ups. Manage smaller internal and external bookings using the room-booking system. Lead logistical planning for major internal events. Liaise effectively with senior stakeholders and facilities, AV and hospitality teams. Monitor event feedback and implement improvements. Lead site visits and deliver building tours. Maintain stock of hospitality packs and front-of-house materials. Health & Safety Report accidents, near misses and maintenance issues promptly. Act as a first aider and fire warden. Ensure public spaces and fire exits remain safe and accessible. Support wider operational needs across hospitality and facilities. Skills & Experience Required Qualifications 5 GCSEs (A-C) including English & Maths Experience in hospitality, sales or events (ideally in a heritage venue) Fire Safety, First Aid, and Hospitality/Event qualifications (desirable) Working Relationships Strong interpersonal skills and ability to work collaboratively Excellent communication and customer-focused approach Diplomacy, discretion and a positive, solutions-focused attitude Knowledge & Technical Skills Fluent written and spoken English Confident user of MS Office Experience with room-booking or events software (desirable) Understanding of event suppliers and agencies (desirable) Capable of occasional manual handling tasks Proactivity & Planning Strong organisational and time-management skills Ability to resolve complex event queries and adapt to changes Confidence working alongside catering and AV teams during live events Other Requirements Flexibility with working hours including early starts, late finishes and occasional weekend work Smart, professional presentation (business attire allowance provided) What's On Offer £28,000 -£28,000 salary A dynamic, varied role within a supportive, collaborative team Opportunities for development across hospitality and events Occasional hybrid working Partnership with a leading London recruitment agency specialising in Executive & PA recruitment London , business support recruitment London and wider office support hiring Apply Today We welcome applications from individuals with a wide range of skills, experience and potential. If you're enthusiastic, proactive and passionate about delivering exceptional service, we'd love to hear from you. Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity or circumstance. Confidentiality & GDPR All applications are handled with strict confidentiality in accordance with UK GDPR. Your information will only be used for recruitment purposes and never shared without consent.
Mar 03, 2026
Full time
Front of House and Hospitality Coordinator Morgan Spencer - Your Career, Our Expertise Be the Welcoming Face of a Leading UK Organisation Morgan Spencer Recruitment London is delighted to support a respected organisation in seeking a confident, service-driven Front of House and Hospitality Coordinator . This is a fantastic opportunity for someone who thrives in a fast-paced environment and is energised by providing exceptional visitor and event support. As one of London's leading business support recruitment agencies, we specialise in connecting exceptional talent with outstanding opportunities across the capital.This position offers variety, responsibility and the chance to make a real impact at the heart of the organisation's operations. About the Role Job Title: Front of House and Hospitality Coordinator Contract Type: Permanent Location: Office-based with occasional hybrid working Salary: £25,000 - 26,000 Sector / Client Type: Charity You will provide a professional front-of-house service, supporting the delivery of a full range of hospitality and events activities for both internal and external stakeholders. Working as part of the Venue Sales and Hospitality Team, you will help ensure the smooth running of daily operations and a welcoming, polished experience for all visitors. Key Responsibilities Front of House / Reception Manage opening and closing procedures and support front-of-house security. Ensure reception is always staffed, clean, organised and welcoming. Develop and implement processes to strengthen front-of-house operations. Conduct induction meetings for new starters. Welcome visitors, clients, delegates and colleagues, recording arrivals in visitor software. Manage postal and courier services. Respond professionally to enquiries via phone, email and in person. Problem-solve complex event queries while maintaining excellent customer service. Handle incoming calls and redirect messages professionally. Share daily operational updates via internal channels. Events Support Arrange and chair weekly events-planning meetings. Create and install event signage. Issue final invoices and coordinate post-event follow-ups. Manage smaller internal and external bookings using the room-booking system. Lead logistical planning for major internal events. Liaise effectively with senior stakeholders and facilities, AV and hospitality teams. Monitor event feedback and implement improvements. Lead site visits and deliver building tours. Maintain stock of hospitality packs and front-of-house materials. Health & Safety Report accidents, near misses and maintenance issues promptly. Act as a first aider and fire warden. Ensure public spaces and fire exits remain safe and accessible. Support wider operational needs across hospitality and facilities. Skills & Experience Required Qualifications 5 GCSEs (A-C) including English & Maths Experience in hospitality, sales or events (ideally in a heritage venue) Fire Safety, First Aid, and Hospitality/Event qualifications (desirable) Working Relationships Strong interpersonal skills and ability to work collaboratively Excellent communication and customer-focused approach Diplomacy, discretion and a positive, solutions-focused attitude Knowledge & Technical Skills Fluent written and spoken English Confident user of MS Office Experience with room-booking or events software (desirable) Understanding of event suppliers and agencies (desirable) Capable of occasional manual handling tasks Proactivity & Planning Strong organisational and time-management skills Ability to resolve complex event queries and adapt to changes Confidence working alongside catering and AV teams during live events Other Requirements Flexibility with working hours including early starts, late finishes and occasional weekend work Smart, professional presentation (business attire allowance provided) What's On Offer £28,000 -£28,000 salary A dynamic, varied role within a supportive, collaborative team Opportunities for development across hospitality and events Occasional hybrid working Partnership with a leading London recruitment agency specialising in Executive & PA recruitment London , business support recruitment London and wider office support hiring Apply Today We welcome applications from individuals with a wide range of skills, experience and potential. If you're enthusiastic, proactive and passionate about delivering exceptional service, we'd love to hear from you. Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity or circumstance. Confidentiality & GDPR All applications are handled with strict confidentiality in accordance with UK GDPR. Your information will only be used for recruitment purposes and never shared without consent.
Hey - Let's find your next opportunity At Nova Sky Stories, we empower artists and producers to bring awe and wonder to live audiences around the world. As the global leader in drone entertainment, we've been redefining live shows for over a decade-merging cutting edge drone technology with imaginative artistry. With a veteran team of engineers and creatives, we design and operate lightweight, small, precise, and safe drones that perform in the most demanding environments-urban centers, extreme temperatures, and high winds. The result? Sky Stories that inspire, captivate, and transform the sky into a canvas of imagination. Headquartered in the U.S. with teams across Europe and the UAE, Nova Sky Stories works with the world's leading brands, venues, and events. Follow us: About the job We are seeking a skilled Person Manipulating the Controls (PMTC) to operate our large scale drone light show systems under the authority of a designated Pilot in Command (PIC). The PMTC is the hands on flight operator responsible for executing launches, monitoring the drone fleet in real time, and responding to aircraft and system behavior throughout the show. While the PIC retains full legal and safety authority, the PMTC plays a critical role in live execution and operational performance. This role sits at the intersection of aviation, robotics, and live entertainment, supporting synchronized fleets of hundreds to thousands of aircraft at some of the world's most high profile events. As a PMTC, you will be responsible for: Serve as a pilot responsible for flying shows and ensuring compliance with all relevant regulations, guidelines, and best practices. Prioritize the safety of spectators, crew members, and surrounding airspace. Operate Nova's drone fleet during live shows as the Person Manipulating the Controls. Execute launches, holds, aborts, and recoveries under the direction of the PIC. Monitor aircraft health, telemetry, GNSS, and communications during flight. Operate Nova's ground control systems, networking, and flight software. Load, verify, and execute flight plans and show content. Respond in real time to system alerts, aircraft faults, or degraded conditions. Help lead load in and load out of the entire airfield and pilot system setup. Conduct pre flight checks on drones, batteries, ground infrastructure, and control systems. Assist with post flight inspections, logging, and maintenance reporting. Coordinate closely with ground crew, technical staff, and event organizers to communicate flight plans, timing cues, and any other operational considerations prior, during, and after shows. Supply continuous feedback and evaluation of performance metrics to identify areas of improvement and optimization. Fly large scale drone light shows: drones using our system. Assist with drone repairs. Required Qualifications Proficient in interpreting several incoming streams of data and managing time critical activities. Able to stay focused and decisive during high pressure live operations. Basic understanding of engineering/electronics/software engineering to perform basic maintenance and troubleshooting on drones. Excellent English communication skills, both written and verbal. Proactive communication is highly valued. It's a plus if you have: Experience flying large fleets or synchronized UAS systems. Background in aviation, robotics, or live technical production. Familiarity with regulatory frameworks (FAA, EASA, GCAA, etc.). Experience working in touring or event based operations. Willing to travel up to several weekends per month, to various states/countries, and remain there for 2 3 nights and support a show. Opportunities may exist for extended periods, in the case of drone residencies. Willing to lift loads up to 20kg/44lb, work outdoors, and set up equipment. What Defines You Highly reliable, organized, and execution focused. Calm under pressure and effective in an onsite operating environment. A clear, proactive communicator who escalates issues early and appropriately. Team oriented, humble, and eager to learn. Motivated by operational excellence, consistency, and continuous improvement. Interested in growing into increased production ownership over time. If you're ready to play a key role in supporting the operational backbone of a company redefining storytelling in the sky, we'd love to hear from you. Apply now to help keep Nova Sky Stories flying high. Nova Sky Stories - Boulder, Colorado, United States - 2 months ago Manager, Business Development Nova is seeking a highly versatile Manager, Business Development to help lead our global growth. As a small, nimble team, we are looking for someone who thrives in ambiguity and can operate across strategic sales, geographic expansion, and financial and strategic analysis to support major company decisions. This role sits at the center of Nova's growth efforts. You'll be part of a small internal "swat team," constantly identifying, prioritizing, and executing on the most critical opportunities to scale the business globally. As a Manager, Business Development, you will be responsible for: Lead strategic sales efforts and form high impact partnerships. Manage and coordinate cross functional growth initiatives. Support global expansion, including entering new countries, managing projects, and supporting local hiring efforts. Conduct financial and strategic analysis to inform major growth and investment decisions. Take ownership of ambiguous, high impact projects and drive them from concept through execution. Travel to key events to assess competitive dynamics and engage with influential stakeholders. If you're the right fit for this role, you probably already get it: this is a high growth, "do whatever it takes to help the company win" position with significant responsibility and exposure. You'll need to have: Experience in business development, sales, and/or finance at a high growth company. Strong analytical and problem solving skills, with the ability to turn insights into action. Comfort operating in a fast paced, resource constrained environment. Ability to travel up to 50% of the time. It's a plus if you have: MBA or advanced business degree. Experience in a capital expenditure based technology business (as opposed to purely software or services). Experience in the entertainment industry. 3D Cinema 4D Expert / Drone Show Designer Nova Sky Stories Utrecht team is a passionate group of people with a hands on approach collaborating closely to keep improving and bring awe to live audiences. As part of Nova Sky Stories we work together with other Nova designers and colleagues around the world, sharing creativity, technical knowledge and the passion for storytelling. We are seeking a talented and imaginative Drone Sky Show Designer to contribute their expertise in designing and orchestrating captivating drone light shows. As an integral member of our team, you'll collaborate with skilled professionals to bring imaginative concepts to life through drone displays that astonish and inspire audiences. Your creative flair, combined with your experience in 3D design, will shape unforgettable experiences for our audiences. As a Drone Sky Show Designer, you will be responsible for: Ideate and conceptualize innovative 3D graphics, animations, and visual narratives. Collaborate with cross functional teams to generate concept sketches, designs, and prototypes. Develop expressive 3D animations that convey a wide range of emotions. Work on the creation of drone shows, from the initial concept to designing and animating show elements and scenes. Demonstrate ownership of your work and actively contribute creative ideas to enhance our offerings and processes. Collaborate with our creative team to expand animation capacity by recruiting and managing external resources. You'll need to have: 3+ years of experience in 3D asset creation using Maxon Cinema 4D. Proficiency in Adobe Photoshop, Illustrator, After Effects and other digital art production tools. Ability to craft low poly assets and experience working with MoGraph tools. How to be successful in this role: Enthusiastic about the creative potential of drone technology. Effective communication skills to articulate ideas and collaborate within teams. Strong interpersonal skills with a team oriented approach. Capacity to manage priorities, multitask, and meet deadlines in a dynamic environment. Having an efficient and structured workflow. Strong drive to experiment and innovate. Quick learner with agility in adapting design approaches. Results oriented, "can do" attitude with a focus on creative solutions. Ability to provide and receive constructive, creative feedback across teams. Willingness to collaborate closely with team members, clients, and external partners. Venue Planning Coordinator As a Venue Planning Coordinator you will support drone show planning by evaluating potential venues, conducting preliminary technical assessments, and developing initial site and flight maps. You will serve as a critical link between Sales and Operations . click apply for full job details
Mar 03, 2026
Full time
Hey - Let's find your next opportunity At Nova Sky Stories, we empower artists and producers to bring awe and wonder to live audiences around the world. As the global leader in drone entertainment, we've been redefining live shows for over a decade-merging cutting edge drone technology with imaginative artistry. With a veteran team of engineers and creatives, we design and operate lightweight, small, precise, and safe drones that perform in the most demanding environments-urban centers, extreme temperatures, and high winds. The result? Sky Stories that inspire, captivate, and transform the sky into a canvas of imagination. Headquartered in the U.S. with teams across Europe and the UAE, Nova Sky Stories works with the world's leading brands, venues, and events. Follow us: About the job We are seeking a skilled Person Manipulating the Controls (PMTC) to operate our large scale drone light show systems under the authority of a designated Pilot in Command (PIC). The PMTC is the hands on flight operator responsible for executing launches, monitoring the drone fleet in real time, and responding to aircraft and system behavior throughout the show. While the PIC retains full legal and safety authority, the PMTC plays a critical role in live execution and operational performance. This role sits at the intersection of aviation, robotics, and live entertainment, supporting synchronized fleets of hundreds to thousands of aircraft at some of the world's most high profile events. As a PMTC, you will be responsible for: Serve as a pilot responsible for flying shows and ensuring compliance with all relevant regulations, guidelines, and best practices. Prioritize the safety of spectators, crew members, and surrounding airspace. Operate Nova's drone fleet during live shows as the Person Manipulating the Controls. Execute launches, holds, aborts, and recoveries under the direction of the PIC. Monitor aircraft health, telemetry, GNSS, and communications during flight. Operate Nova's ground control systems, networking, and flight software. Load, verify, and execute flight plans and show content. Respond in real time to system alerts, aircraft faults, or degraded conditions. Help lead load in and load out of the entire airfield and pilot system setup. Conduct pre flight checks on drones, batteries, ground infrastructure, and control systems. Assist with post flight inspections, logging, and maintenance reporting. Coordinate closely with ground crew, technical staff, and event organizers to communicate flight plans, timing cues, and any other operational considerations prior, during, and after shows. Supply continuous feedback and evaluation of performance metrics to identify areas of improvement and optimization. Fly large scale drone light shows: drones using our system. Assist with drone repairs. Required Qualifications Proficient in interpreting several incoming streams of data and managing time critical activities. Able to stay focused and decisive during high pressure live operations. Basic understanding of engineering/electronics/software engineering to perform basic maintenance and troubleshooting on drones. Excellent English communication skills, both written and verbal. Proactive communication is highly valued. It's a plus if you have: Experience flying large fleets or synchronized UAS systems. Background in aviation, robotics, or live technical production. Familiarity with regulatory frameworks (FAA, EASA, GCAA, etc.). Experience working in touring or event based operations. Willing to travel up to several weekends per month, to various states/countries, and remain there for 2 3 nights and support a show. Opportunities may exist for extended periods, in the case of drone residencies. Willing to lift loads up to 20kg/44lb, work outdoors, and set up equipment. What Defines You Highly reliable, organized, and execution focused. Calm under pressure and effective in an onsite operating environment. A clear, proactive communicator who escalates issues early and appropriately. Team oriented, humble, and eager to learn. Motivated by operational excellence, consistency, and continuous improvement. Interested in growing into increased production ownership over time. If you're ready to play a key role in supporting the operational backbone of a company redefining storytelling in the sky, we'd love to hear from you. Apply now to help keep Nova Sky Stories flying high. Nova Sky Stories - Boulder, Colorado, United States - 2 months ago Manager, Business Development Nova is seeking a highly versatile Manager, Business Development to help lead our global growth. As a small, nimble team, we are looking for someone who thrives in ambiguity and can operate across strategic sales, geographic expansion, and financial and strategic analysis to support major company decisions. This role sits at the center of Nova's growth efforts. You'll be part of a small internal "swat team," constantly identifying, prioritizing, and executing on the most critical opportunities to scale the business globally. As a Manager, Business Development, you will be responsible for: Lead strategic sales efforts and form high impact partnerships. Manage and coordinate cross functional growth initiatives. Support global expansion, including entering new countries, managing projects, and supporting local hiring efforts. Conduct financial and strategic analysis to inform major growth and investment decisions. Take ownership of ambiguous, high impact projects and drive them from concept through execution. Travel to key events to assess competitive dynamics and engage with influential stakeholders. If you're the right fit for this role, you probably already get it: this is a high growth, "do whatever it takes to help the company win" position with significant responsibility and exposure. You'll need to have: Experience in business development, sales, and/or finance at a high growth company. Strong analytical and problem solving skills, with the ability to turn insights into action. Comfort operating in a fast paced, resource constrained environment. Ability to travel up to 50% of the time. It's a plus if you have: MBA or advanced business degree. Experience in a capital expenditure based technology business (as opposed to purely software or services). Experience in the entertainment industry. 3D Cinema 4D Expert / Drone Show Designer Nova Sky Stories Utrecht team is a passionate group of people with a hands on approach collaborating closely to keep improving and bring awe to live audiences. As part of Nova Sky Stories we work together with other Nova designers and colleagues around the world, sharing creativity, technical knowledge and the passion for storytelling. We are seeking a talented and imaginative Drone Sky Show Designer to contribute their expertise in designing and orchestrating captivating drone light shows. As an integral member of our team, you'll collaborate with skilled professionals to bring imaginative concepts to life through drone displays that astonish and inspire audiences. Your creative flair, combined with your experience in 3D design, will shape unforgettable experiences for our audiences. As a Drone Sky Show Designer, you will be responsible for: Ideate and conceptualize innovative 3D graphics, animations, and visual narratives. Collaborate with cross functional teams to generate concept sketches, designs, and prototypes. Develop expressive 3D animations that convey a wide range of emotions. Work on the creation of drone shows, from the initial concept to designing and animating show elements and scenes. Demonstrate ownership of your work and actively contribute creative ideas to enhance our offerings and processes. Collaborate with our creative team to expand animation capacity by recruiting and managing external resources. You'll need to have: 3+ years of experience in 3D asset creation using Maxon Cinema 4D. Proficiency in Adobe Photoshop, Illustrator, After Effects and other digital art production tools. Ability to craft low poly assets and experience working with MoGraph tools. How to be successful in this role: Enthusiastic about the creative potential of drone technology. Effective communication skills to articulate ideas and collaborate within teams. Strong interpersonal skills with a team oriented approach. Capacity to manage priorities, multitask, and meet deadlines in a dynamic environment. Having an efficient and structured workflow. Strong drive to experiment and innovate. Quick learner with agility in adapting design approaches. Results oriented, "can do" attitude with a focus on creative solutions. Ability to provide and receive constructive, creative feedback across teams. Willingness to collaborate closely with team members, clients, and external partners. Venue Planning Coordinator As a Venue Planning Coordinator you will support drone show planning by evaluating potential venues, conducting preliminary technical assessments, and developing initial site and flight maps. You will serve as a critical link between Sales and Operations . click apply for full job details
