About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 28, 2026
Full time
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Sales Coordinator Salary: £25,000 to £30,000 pa dependent on skills and experience Hours: Monday to Thursday: 8.30am to 5pm, Friday: 8.30am 4pm Buckshaw Village, Chorley PR7 office based Are you organised, proactive, and ready to play a key role in the growth of a dynamic engineering business? Machine Tool Technologies (MTT UK) is the UK s largest independent machine tool servicing provider, delivering specialist technical solutions to CNC machine tool users across the UK and worldwide. Established in 2001, MTT has built a reputation for technical excellence, reliability, and outstanding customer service. We are a fast-paced, friendly team where no two days are the same, offering a varied and rewarding role with real opportunities for personal development and career growth. We are now looking for a proactive sales coordinator to join our team. Why work for us? Work for a respected market leader in CNC repair, servicing, and technical support. Be part of a welcoming team that values initiative, collaboration, and personal development. Gain exposure to a wide variety of clients and engineering projects. Enjoy a role that offers responsibility, variety, and potential career progression. Responsibilities include: Handle all incoming enquiries via phone, email, and webchat, ensuring accurate recording on the ERP system and forwarding to the relevant teams. Prepare costings and quotations. Build and maintain strong relationships with new and existing customers. Support the Sales Manager and wider sales team with administrative tasks and coordination. Support the service team and company directors with enquiries and reporting. Solely manage enquiries for our sister company, Fortron, via phone and email. Process service reports as part of the after-sales process and follow up with customers. Skills and Experience Excellent written and verbal communication skills with a confident telephone manner. Highly organised with strong attention to detail. Competent with Microsoft Office, especially Excel. Experience with ERP or CRM systems preferred but not essential. Proactive and able to manage your own workload effectively. Previous experience in sales support, coordination, or customer service is essential. A background in machine tools or engineering is desirable but not essential. If you are excited about this opportunity, please submit your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Feb 28, 2026
Full time
Sales Coordinator Salary: £25,000 to £30,000 pa dependent on skills and experience Hours: Monday to Thursday: 8.30am to 5pm, Friday: 8.30am 4pm Buckshaw Village, Chorley PR7 office based Are you organised, proactive, and ready to play a key role in the growth of a dynamic engineering business? Machine Tool Technologies (MTT UK) is the UK s largest independent machine tool servicing provider, delivering specialist technical solutions to CNC machine tool users across the UK and worldwide. Established in 2001, MTT has built a reputation for technical excellence, reliability, and outstanding customer service. We are a fast-paced, friendly team where no two days are the same, offering a varied and rewarding role with real opportunities for personal development and career growth. We are now looking for a proactive sales coordinator to join our team. Why work for us? Work for a respected market leader in CNC repair, servicing, and technical support. Be part of a welcoming team that values initiative, collaboration, and personal development. Gain exposure to a wide variety of clients and engineering projects. Enjoy a role that offers responsibility, variety, and potential career progression. Responsibilities include: Handle all incoming enquiries via phone, email, and webchat, ensuring accurate recording on the ERP system and forwarding to the relevant teams. Prepare costings and quotations. Build and maintain strong relationships with new and existing customers. Support the Sales Manager and wider sales team with administrative tasks and coordination. Support the service team and company directors with enquiries and reporting. Solely manage enquiries for our sister company, Fortron, via phone and email. Process service reports as part of the after-sales process and follow up with customers. Skills and Experience Excellent written and verbal communication skills with a confident telephone manner. Highly organised with strong attention to detail. Competent with Microsoft Office, especially Excel. Experience with ERP or CRM systems preferred but not essential. Proactive and able to manage your own workload effectively. Previous experience in sales support, coordination, or customer service is essential. A background in machine tools or engineering is desirable but not essential. If you are excited about this opportunity, please submit your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Internal Sales Support Coordinator Location: South West London Reporting to: Managing Director Salary: To £40k with bonus for fully qualified candidate The company is a growing global lighting company. The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team. Qualifications : A Levels or a University degree or equivalent Duties Include, but are not limited to- Supporting International Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Essential skills Must demonstrate current experience of working in either a sales or administrative technical role. Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for electrical products Desirable skills Experience in a lighting or an engineering, maintenance or parts-based service industry. Experience of working with ERP system preferably MS Navision and/or Netsuite Experience of working with email customer communications platforms Experience of working with CRM system -preferably Salesforce. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Feb 28, 2026
Full time
Internal Sales Support Coordinator Location: South West London Reporting to: Managing Director Salary: To £40k with bonus for fully qualified candidate The company is a growing global lighting company. The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team. Qualifications : A Levels or a University degree or equivalent Duties Include, but are not limited to- Supporting International Sales staff with organisation of existing and potential new customer meetings Log customer quotations enquiries and distribute to Sales/ Project manager Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite Maintain project tracking pipeline and assist in project management Occasionally work with the design department to estimate and process custom orders Provide support to the production department with their orders Customer service communication (telephone and email) Ad Hoc tasks Essential skills Must demonstrate current experience of working in either a sales or administrative technical role. Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel. A keen negotiator, the ability to challenge both internal & external parties. Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure. Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines. Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner. Processing of orders for electrical products Desirable skills Experience in a lighting or an engineering, maintenance or parts-based service industry. Experience of working with ERP system preferably MS Navision and/or Netsuite Experience of working with email customer communications platforms Experience of working with CRM system -preferably Salesforce. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Feb 28, 2026
Full time
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Ready to find the right role for you? Salary: 36,000 + Up to 40% of annual salary as commission + 500 Car Allowance P/M or Company Car Location: Scotland (Central Belt) Hybrid- Home/Falkirk Office When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Securing new business to ensure growth targets are met in Scotland. Managing a portfolio of existing accounts within the region. Assisting in the development of the future sales strategy. Managing tender processes for potential new customers. Communicating, managing and implementing cost increases to customers. Developing and maintaining relationships with customers and internal coordinators. Managing and resolving customer issues in a timely manner. What we're looking for; Previous sales experience in the waste industry, preferably with hazardous waste. Extensive knowledge of key industries in Scotland and the wastes they produce. Full/clean driving licence. A-Level in Chemistry (or science-based subject) is desirable What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 10-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 28, 2026
Full time
Ready to find the right role for you? Salary: 36,000 + Up to 40% of annual salary as commission + 500 Car Allowance P/M or Company Car Location: Scotland (Central Belt) Hybrid- Home/Falkirk Office When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Securing new business to ensure growth targets are met in Scotland. Managing a portfolio of existing accounts within the region. Assisting in the development of the future sales strategy. Managing tender processes for potential new customers. Communicating, managing and implementing cost increases to customers. Developing and maintaining relationships with customers and internal coordinators. Managing and resolving customer issues in a timely manner. What we're looking for; Previous sales experience in the waste industry, preferably with hazardous waste. Extensive knowledge of key industries in Scotland and the wastes they produce. Full/clean driving licence. A-Level in Chemistry (or science-based subject) is desirable What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 10-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Sales Coordinator Location: Camberley Salary: £30,000 - £32,000 + Commission (OTE £35,000 - £37,000) Hours: Monday - Friday 40 hours full time Contract My client is a well-established manufacturer specialising in the design and production of high-quality commercial products, supplying tailored solutions to a wide range of industries and large-scale projects. They need a Sales Coordinator with a strong sales focus to join the team on a permanent basis. A great opportunity for a professional to foster and develop their skills, to demonstrate a consultative sales service to their customers. Key Responsibilities Correspondence via telephone and email with clients to meet the customer s desired product specification Deliver new business sales and existing account development, offering knowledgeable advice on the full range of options Building and maintain strong relationships with key customers within your sales region, contributing to the overall sales strategy and success Configure, price, negotiate and quote sales solutions tailored to the customer s requirement for marquees and modular structures Following up with the client throughout the sales process Update customers on the status of their live orders Liaising with sales team for continuous maintenance of the client database General admin duties, CRM updates and sales record keeping Experience 1 years demonstrating account management 1 years within a sales Key Attributes A confident and determined approach The ability, desire and drive to sell and influence Excellent verbal and written communication skills Strong commercial awareness Resilience and self-motivation Strong time management Strong analytical skills The ability to work independently and as part of a team The capacity to flourish in a competitive environment Benefits Company pension scheme enrolment Free on-site parking Investment in learning and development Join a close-knit and lively team
Feb 28, 2026
Contractor
Sales Coordinator Location: Camberley Salary: £30,000 - £32,000 + Commission (OTE £35,000 - £37,000) Hours: Monday - Friday 40 hours full time Contract My client is a well-established manufacturer specialising in the design and production of high-quality commercial products, supplying tailored solutions to a wide range of industries and large-scale projects. They need a Sales Coordinator with a strong sales focus to join the team on a permanent basis. A great opportunity for a professional to foster and develop their skills, to demonstrate a consultative sales service to their customers. Key Responsibilities Correspondence via telephone and email with clients to meet the customer s desired product specification Deliver new business sales and existing account development, offering knowledgeable advice on the full range of options Building and maintain strong relationships with key customers within your sales region, contributing to the overall sales strategy and success Configure, price, negotiate and quote sales solutions tailored to the customer s requirement for marquees and modular structures Following up with the client throughout the sales process Update customers on the status of their live orders Liaising with sales team for continuous maintenance of the client database General admin duties, CRM updates and sales record keeping Experience 1 years demonstrating account management 1 years within a sales Key Attributes A confident and determined approach The ability, desire and drive to sell and influence Excellent verbal and written communication skills Strong commercial awareness Resilience and self-motivation Strong time management Strong analytical skills The ability to work independently and as part of a team The capacity to flourish in a competitive environment Benefits Company pension scheme enrolment Free on-site parking Investment in learning and development Join a close-knit and lively team
Kings Place is a committed equal opportunities employer. We strive to provide our employees with a work environment free from discrimination where everyone can succeed and excel. We recognise that our organisation is enriched and strengthened by a diverse workforce and we welcome applications from everyone. Role Objective: Working alongside the Head of Visitor Services, Senior Visitor Services Manager, Visitor Services Manager - Box Office, and Visitor Services Manager - Team Development , the Visitor Services Manager - Front of House is responsible for delivering exceptional visitor experience while ensuring the smooth, efficient and professional running of all Front of House operations at Kings Place. As a key operational leader within the Visitor Services team, the post holder champions high service standards across all public facing activity, ensuring that visitors receive a warm, safe and consistently excellent experience. The role leads the Front of House team, overseeing daily operations, supervising staff on duty, and ensuring service delivery is consistent, well coordinated and aligned with organisational expectations. While the VS Manager - Team Development leads on specialist training and development projects, the VS Manager - FOH is responsible for day to day performance, operational standards, and guiding staff during live delivery. The post holder will act as a Duty Manager, modelling exemplary customer care and ensuring that all events run safely, efficiently and in line with established procedures. The role is also responsible for the safety and security of all visitors during FOH operations, including managing evacuations when acting as Duty Manager and contributing to Health & Safety, Access, and Diversity & Inclusion working groups from an operational perspective. Key Duties: Visitor Services & Department Management Provide day to day leadership and line management for Duty Managers, Front of House Supervisors and Front of House Assistants. Work collaboratively with all Kings Place departments and tenants to maintain exceptional customer care and operational coordination. Work closely with the Senior Visitor Services Manager to ensure consistently high standards of front of house delivery across all events and public facing operations. Lead Duty Management of concerts, events and conferences. Review and develop operational policies and procedures relating to the Front of House service. Chair the Access Committee, ensuring excellent provision of access across the organisation. Participate in the Visitor Services Diversity & Inclusion Working Group from an operational and service delivery perspective. Participate in the Health & Safety Committee and ensure high standards of H&S awareness across the FOH team. Work closely with the Production team to ensure effective, timely and consistent communication to Duty Managers and FOH teams regarding event requirements. Duty Management of Concerts and Conferences Act as Duty Manager for concerts, events and conferences as required. Lead and manage all operational staff (FOH and technical) during events. Ensure events run efficiently, safely and in line with organisational procedures, exceeding visitor expectations. Maintain exceptional standards of customer and client care throughout each event. Complete accurate event reports at the end of every shift. Staff Management Lead on recruitment, induction and operational training for FOH staff, working with the Head of Visitor Services, Senior VS Manager , the Office & HR Manager and VS Manager - Team Development (PT) Manage and oversee the Front of House rota, ensuring adequate staffing levels. Maintain and regularly update FOH procedure manuals for Duty Managers and FOH teams. Carry out annual Performance Reviews for Duty Managers and FOH Supervisors, and oversee the appraisal cycle for FOH Assistants. Monitor staff performance, attendance and operational conduct, addressing issues promptly and professionally. Provide day to day direction, guidance and operational supervision to the FOH team. Security and Health & Safety Maintain full knowledge of emergency, evacuation and incident response procedures, and lead evacuations when acting as Duty Manager. Ensure all FOH operations comply with fire regulations, health and safety legislation and licence conditions. Ensure FOH staff receive regular evacuation briefings and operational refreshers. Secure KPMF areas at the end of Duty Manager shifts. Work alongside Building Management to ensure H&S and security concerns are communicated and actioned appropriately. Marketing Liaison Work collaboratively with the Marketing Department for display and wayfinding, digital signage, print and display fixtures & fittings. Be main point of contact with Marketing, liaising on weekly schedules for digital content, exit flyering, programmes & merchandise, filming & photography, and any other customer comms. Administration Manage daily administrative and financial tasks relating to performances, including programme and merchandise sales. Monitor FOH income and undertake reconciliation processes. Track and manage the FOH staffing budget. Attend the weekly Operations Meeting and contribute operational insights. Update Artifax with relevant information as required. Working closely with the Box Office team, oversee and monitor customer comments, complaints and general feedback, ensuring timely and effective responses. Implement process for channelling feedback to relevant departments, tracking actions and outcomes. Coordinate the collection and delivery of merchandise for performances. Manage and update the digital signage welcome totem with event information on a weekly basis. Operations & Housekeeping Ensure the smooth delivery of housekeeping projects within KPMF demises. Schedule weekly air conditioning and temperature control timings for the building's various spaces. Manage and plan annual housekeeping budgets, including reactive works. Ensure consistently high standards of housekeeping, cleanliness and presentation across all public areas. Work with the Office & HR Coordinator to ensure appropriate maintenance procedures are in place and followed. Ticketing Monitor ticket sales and trends, providing timely updates to Duty Managers and FOH teams. Ensure FOH teams understand event specific ticketing needs, audience flows and operational considerations. Additional Duties Deputise for the Senior Visitor Services Manager during periods of leave. Support the Senior Visitor Services Manager with tasks as required. Attend KPMF meetings when needed. Undertake any other duties appropriate to the role, including occasional Box Office administrative support when necessary. Essential Requirements: Significant experience of operational management within a venue, arts centre, events space or similar public facing environment. Strong experience and understanding of music, arts or corporate events operations. Extensive experience working with the public in a customer service driven role. A proven commitment to delivering first class visitor experience and service standards. Excellent communication skills, with the ability to direct, support, and coordinate teams during live operations. Proven line management experience, with a track record of managing staff performance, rotas and daily operations. Ability to work confidently under pressure in a fast paced live events environment. Strong organisational and planning skills, with the ability to manage multiple operational tasks simultaneously. A flexible and adaptable approach to working patterns, responsibilities, and event schedules. Good understanding of Health & Safety legislation and best practice for public buildings and live event environments. Strong situational judgement and the ability to make sound decisions during incidents, emergencies, and busy event periods. Desirable Requirements First Aid qualification. IOSH or equivalent health and safety training. Experience using systems such as Spektrix or other major ticketing platforms. Experience managing housekeeping, facilities or building wide operations. Experience working within a multi space venue or complex
Feb 28, 2026
Full time
Kings Place is a committed equal opportunities employer. We strive to provide our employees with a work environment free from discrimination where everyone can succeed and excel. We recognise that our organisation is enriched and strengthened by a diverse workforce and we welcome applications from everyone. Role Objective: Working alongside the Head of Visitor Services, Senior Visitor Services Manager, Visitor Services Manager - Box Office, and Visitor Services Manager - Team Development , the Visitor Services Manager - Front of House is responsible for delivering exceptional visitor experience while ensuring the smooth, efficient and professional running of all Front of House operations at Kings Place. As a key operational leader within the Visitor Services team, the post holder champions high service standards across all public facing activity, ensuring that visitors receive a warm, safe and consistently excellent experience. The role leads the Front of House team, overseeing daily operations, supervising staff on duty, and ensuring service delivery is consistent, well coordinated and aligned with organisational expectations. While the VS Manager - Team Development leads on specialist training and development projects, the VS Manager - FOH is responsible for day to day performance, operational standards, and guiding staff during live delivery. The post holder will act as a Duty Manager, modelling exemplary customer care and ensuring that all events run safely, efficiently and in line with established procedures. The role is also responsible for the safety and security of all visitors during FOH operations, including managing evacuations when acting as Duty Manager and contributing to Health & Safety, Access, and Diversity & Inclusion working groups from an operational perspective. Key Duties: Visitor Services & Department Management Provide day to day leadership and line management for Duty Managers, Front of House Supervisors and Front of House Assistants. Work collaboratively with all Kings Place departments and tenants to maintain exceptional customer care and operational coordination. Work closely with the Senior Visitor Services Manager to ensure consistently high standards of front of house delivery across all events and public facing operations. Lead Duty Management of concerts, events and conferences. Review and develop operational policies and procedures relating to the Front of House service. Chair the Access Committee, ensuring excellent provision of access across the organisation. Participate in the Visitor Services Diversity & Inclusion Working Group from an operational and service delivery perspective. Participate in the Health & Safety Committee and ensure high standards of H&S awareness across the FOH team. Work closely with the Production team to ensure effective, timely and consistent communication to Duty Managers and FOH teams regarding event requirements. Duty Management of Concerts and Conferences Act as Duty Manager for concerts, events and conferences as required. Lead and manage all operational staff (FOH and technical) during events. Ensure events run efficiently, safely and in line with organisational procedures, exceeding visitor expectations. Maintain exceptional standards of customer and client care throughout each event. Complete accurate event reports at the end of every shift. Staff Management Lead on recruitment, induction and operational training for FOH staff, working with the Head of Visitor Services, Senior VS Manager , the Office & HR Manager and VS Manager - Team Development (PT) Manage and oversee the Front of House rota, ensuring adequate staffing levels. Maintain and regularly update FOH procedure manuals for Duty Managers and FOH teams. Carry out annual Performance Reviews for Duty Managers and FOH Supervisors, and oversee the appraisal cycle for FOH Assistants. Monitor staff performance, attendance and operational conduct, addressing issues promptly and professionally. Provide day to day direction, guidance and operational supervision to the FOH team. Security and Health & Safety Maintain full knowledge of emergency, evacuation and incident response procedures, and lead evacuations when acting as Duty Manager. Ensure all FOH operations comply with fire regulations, health and safety legislation and licence conditions. Ensure FOH staff receive regular evacuation briefings and operational refreshers. Secure KPMF areas at the end of Duty Manager shifts. Work alongside Building Management to ensure H&S and security concerns are communicated and actioned appropriately. Marketing Liaison Work collaboratively with the Marketing Department for display and wayfinding, digital signage, print and display fixtures & fittings. Be main point of contact with Marketing, liaising on weekly schedules for digital content, exit flyering, programmes & merchandise, filming & photography, and any other customer comms. Administration Manage daily administrative and financial tasks relating to performances, including programme and merchandise sales. Monitor FOH income and undertake reconciliation processes. Track and manage the FOH staffing budget. Attend the weekly Operations Meeting and contribute operational insights. Update Artifax with relevant information as required. Working closely with the Box Office team, oversee and monitor customer comments, complaints and general feedback, ensuring timely and effective responses. Implement process for channelling feedback to relevant departments, tracking actions and outcomes. Coordinate the collection and delivery of merchandise for performances. Manage and update the digital signage welcome totem with event information on a weekly basis. Operations & Housekeeping Ensure the smooth delivery of housekeeping projects within KPMF demises. Schedule weekly air conditioning and temperature control timings for the building's various spaces. Manage and plan annual housekeeping budgets, including reactive works. Ensure consistently high standards of housekeeping, cleanliness and presentation across all public areas. Work with the Office & HR Coordinator to ensure appropriate maintenance procedures are in place and followed. Ticketing Monitor ticket sales and trends, providing timely updates to Duty Managers and FOH teams. Ensure FOH teams understand event specific ticketing needs, audience flows and operational considerations. Additional Duties Deputise for the Senior Visitor Services Manager during periods of leave. Support the Senior Visitor Services Manager with tasks as required. Attend KPMF meetings when needed. Undertake any other duties appropriate to the role, including occasional Box Office administrative support when necessary. Essential Requirements: Significant experience of operational management within a venue, arts centre, events space or similar public facing environment. Strong experience and understanding of music, arts or corporate events operations. Extensive experience working with the public in a customer service driven role. A proven commitment to delivering first class visitor experience and service standards. Excellent communication skills, with the ability to direct, support, and coordinate teams during live operations. Proven line management experience, with a track record of managing staff performance, rotas and daily operations. Ability to work confidently under pressure in a fast paced live events environment. Strong organisational and planning skills, with the ability to manage multiple operational tasks simultaneously. A flexible and adaptable approach to working patterns, responsibilities, and event schedules. Good understanding of Health & Safety legislation and best practice for public buildings and live event environments. Strong situational judgement and the ability to make sound decisions during incidents, emergencies, and busy event periods. Desirable Requirements First Aid qualification. IOSH or equivalent health and safety training. Experience using systems such as Spektrix or other major ticketing platforms. Experience managing housekeeping, facilities or building wide operations. Experience working within a multi space venue or complex
Short Description Drive seamless order delivery and build lasting customer partnerships in a fast paced B2B environment. Be the link between customer promise and operational excellence Consortium Professional Recruitment are pleased to be working with our client to appoint an Order Fulfilment Coordinator into a pivotal customer focused role within their operations team. This is an opportunity to join a global market leader with a strong reputation for quality, service and innovation, while playing a hands on role in delivering an outstanding customer experience. As an Order Fulfilment Coordinator, you will take ownership of the full order lifecycle, from contract scheduling and project progression through to successful delivery and invoicing. You will act as a trusted point of contact for customers, ensuring clarity, accuracy and responsiveness at every stage, while working collaboratively across supply chain, sales and logistics functions to keep commitments on track. The Opportunity: As an Order Fulfilment Coordinator you ll play a key role in: Managing customer orders from award through to delivery and invoicing, ensuring accuracy, timely progression and clear system updates. Building strong, lasting relationships with assigned customers, acting as their primary contact and championing a proactive, solutions focused service culture. Overseeing merchant awarded projects, tracking milestones, maintaining contract compliance and communicating progress with transparency and confidence. Collaborating closely with Forecasting, Supply Chain, Warehouse and Logistics, Sales, Estimating, Quality and After Sales teams to ensure orders are delivered On Time and In Full. Identifying cross selling and up selling opportunities in partnership with sales colleagues, helping to bridge supply gaps and support sustainable revenue growth. Monitoring key performance indicators including response times, audit results and OTIF performance, using insight to drive continuous improvement. Your work will directly contribute to customer satisfaction, retention and growth, reinforcing operational excellence across the wider business. Fully office based role on a full time basis About You: We re looking for someone who can bring: Proven experience in a fast paced customer service, order management or logistics role, ideally within a B2B environment. A solid understanding of end to end order fulfilment processes, with the confidence to manage multiple priorities and deadlines. Strong communication skills, both written and verbal, with the ability to explain complex information clearly and professionally to a wide range of stakeholders. High attention to detail and accuracy, particularly when managing data, documentation and system updates. Confidence using CRM and ERP systems such as Salesforce and SAP, alongside Microsoft Office tools including Excel and Outlook. A proactive, customer centric mindset with the resilience and problem solving ability to resolve queries and challenges positively. We welcome applications from individuals of all backgrounds and experiences. If you meet most of the criteria for this Order Fulfilment Coordinator role and are motivated to grow, we would encourage you to apply. How to Apply: This exciting Order Fulfilment Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as an Order Fulfilment Coordinator, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Feb 28, 2026
Full time
Short Description Drive seamless order delivery and build lasting customer partnerships in a fast paced B2B environment. Be the link between customer promise and operational excellence Consortium Professional Recruitment are pleased to be working with our client to appoint an Order Fulfilment Coordinator into a pivotal customer focused role within their operations team. This is an opportunity to join a global market leader with a strong reputation for quality, service and innovation, while playing a hands on role in delivering an outstanding customer experience. As an Order Fulfilment Coordinator, you will take ownership of the full order lifecycle, from contract scheduling and project progression through to successful delivery and invoicing. You will act as a trusted point of contact for customers, ensuring clarity, accuracy and responsiveness at every stage, while working collaboratively across supply chain, sales and logistics functions to keep commitments on track. The Opportunity: As an Order Fulfilment Coordinator you ll play a key role in: Managing customer orders from award through to delivery and invoicing, ensuring accuracy, timely progression and clear system updates. Building strong, lasting relationships with assigned customers, acting as their primary contact and championing a proactive, solutions focused service culture. Overseeing merchant awarded projects, tracking milestones, maintaining contract compliance and communicating progress with transparency and confidence. Collaborating closely with Forecasting, Supply Chain, Warehouse and Logistics, Sales, Estimating, Quality and After Sales teams to ensure orders are delivered On Time and In Full. Identifying cross selling and up selling opportunities in partnership with sales colleagues, helping to bridge supply gaps and support sustainable revenue growth. Monitoring key performance indicators including response times, audit results and OTIF performance, using insight to drive continuous improvement. Your work will directly contribute to customer satisfaction, retention and growth, reinforcing operational excellence across the wider business. Fully office based role on a full time basis About You: We re looking for someone who can bring: Proven experience in a fast paced customer service, order management or logistics role, ideally within a B2B environment. A solid understanding of end to end order fulfilment processes, with the confidence to manage multiple priorities and deadlines. Strong communication skills, both written and verbal, with the ability to explain complex information clearly and professionally to a wide range of stakeholders. High attention to detail and accuracy, particularly when managing data, documentation and system updates. Confidence using CRM and ERP systems such as Salesforce and SAP, alongside Microsoft Office tools including Excel and Outlook. A proactive, customer centric mindset with the resilience and problem solving ability to resolve queries and challenges positively. We welcome applications from individuals of all backgrounds and experiences. If you meet most of the criteria for this Order Fulfilment Coordinator role and are motivated to grow, we would encourage you to apply. How to Apply: This exciting Order Fulfilment Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as an Order Fulfilment Coordinator, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Our client is an award-winning, people-first business and a certified Great Place to Work operating in a specialist technical sector. With a global footprint and a strong reputation built on product quality and outstanding culture, they are seeking a Marketing Communications & Events Coordinator to join their London-based marketing team. This is a brilliant opportunity for someone perhaps early in their career to own meaningful work from day one across content, social media and international events, within a business that genuinely invests in its people. Location: Wandsworth, London office based AS MARKETING COMMUNICATIONS & EVENTS COORDINATOR YOUR RESPONSIBILITIES WILL INCLUDE: Own and manage the company's social media channels, producing engaging B2B content Create written content across formats including social copy, newsletters, blogs, case studies and longer-form pieces Coordinate and execute industry exhibitions and conferences across Europe and the Middle East Create and manage marketing collateral in collaboration with the in-house graphic designer Track and report on performance metrics across social media, newsletters and events Liaise with internal teams including an international sales function and external event organisers Contribute ideas into new marketing concepts, campaigns and initiatives THE IDEAL MARKETING COMMUNICATIONS & EVENTS COORDINATOR WILL HAVE: Approximately 2 3 years of relevant experience Strong written English with the ability to write confidently across both short and long-form formats Experience or a keen interest in event coordination and end-to-end project management Social media knowledge in a B2B context Familiarity with design tools Canva as a minimum; Adobe Creative Suite an advantage A marketing or communications degree, or equivalent demonstrated experience A growth mindset and genuine enthusiasm for developing their career WHY JOIN THIS BUSINESS AS THEIR MARKETING COMMUNICATIONS & EVENTS COORDINATOR? Certified Great Place to Work with a culture built around its people internally and externally recognised Exciting rebrand underway, shaped by employee and customer insight Real ownership and visibility from day one A collaborative team environment where your development and progression will be supported Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Feb 28, 2026
Full time
Our client is an award-winning, people-first business and a certified Great Place to Work operating in a specialist technical sector. With a global footprint and a strong reputation built on product quality and outstanding culture, they are seeking a Marketing Communications & Events Coordinator to join their London-based marketing team. This is a brilliant opportunity for someone perhaps early in their career to own meaningful work from day one across content, social media and international events, within a business that genuinely invests in its people. Location: Wandsworth, London office based AS MARKETING COMMUNICATIONS & EVENTS COORDINATOR YOUR RESPONSIBILITIES WILL INCLUDE: Own and manage the company's social media channels, producing engaging B2B content Create written content across formats including social copy, newsletters, blogs, case studies and longer-form pieces Coordinate and execute industry exhibitions and conferences across Europe and the Middle East Create and manage marketing collateral in collaboration with the in-house graphic designer Track and report on performance metrics across social media, newsletters and events Liaise with internal teams including an international sales function and external event organisers Contribute ideas into new marketing concepts, campaigns and initiatives THE IDEAL MARKETING COMMUNICATIONS & EVENTS COORDINATOR WILL HAVE: Approximately 2 3 years of relevant experience Strong written English with the ability to write confidently across both short and long-form formats Experience or a keen interest in event coordination and end-to-end project management Social media knowledge in a B2B context Familiarity with design tools Canva as a minimum; Adobe Creative Suite an advantage A marketing or communications degree, or equivalent demonstrated experience A growth mindset and genuine enthusiasm for developing their career WHY JOIN THIS BUSINESS AS THEIR MARKETING COMMUNICATIONS & EVENTS COORDINATOR? Certified Great Place to Work with a culture built around its people internally and externally recognised Exciting rebrand underway, shaped by employee and customer insight Real ownership and visibility from day one A collaborative team environment where your development and progression will be supported Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Fire & Security Service Engineer Location: London and the South East (Field-Based) Salary: Up to 45,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the London and the South East , with occasional visits to the office in Mansfield. As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 45,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
Feb 28, 2026
Full time
Fire & Security Service Engineer Location: London and the South East (Field-Based) Salary: Up to 45,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the London and the South East , with occasional visits to the office in Mansfield. As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 45,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
T alent Guardian are delighted to announce that we are recruiting for a Leads Confirmation Coordinator for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity, don't miss out! This role plays a key part in managing all incoming leads generated from customer enquiries all warm leads, with no cold calling involved. You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key Responsibilities Handle all incoming online enquiries quickly and professionally Contact customers to confirm details and qualify interest Record accurate information on the internal system Pass qualified leads to the relevant sales or account management team Manage a high volume of daily calls while maintaining quality standards Provide an excellent customer experience at all times Work closely with colleagues to ensure smooth handover of leads About You Confident and clear communicator, comfortable speaking with customers by phone and email Self-motivated and able to work independently Organised and reliable, with strong attention to detail Able to commute to the office in Alton five days a week Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation) Positive attitude and a desire to perform to a high standard What's on Offer £26,500 annual salary £10 bonus per converted lead that sells 20 days holiday + 8 bank holidays Supportive office environment with full training provided Opportunity to build a long-term career within a growing business Apply down below with us today, and well will be in touch shortly.
Feb 28, 2026
Full time
T alent Guardian are delighted to announce that we are recruiting for a Leads Confirmation Coordinator for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity, don't miss out! This role plays a key part in managing all incoming leads generated from customer enquiries all warm leads, with no cold calling involved. You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key Responsibilities Handle all incoming online enquiries quickly and professionally Contact customers to confirm details and qualify interest Record accurate information on the internal system Pass qualified leads to the relevant sales or account management team Manage a high volume of daily calls while maintaining quality standards Provide an excellent customer experience at all times Work closely with colleagues to ensure smooth handover of leads About You Confident and clear communicator, comfortable speaking with customers by phone and email Self-motivated and able to work independently Organised and reliable, with strong attention to detail Able to commute to the office in Alton five days a week Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation) Positive attitude and a desire to perform to a high standard What's on Offer £26,500 annual salary £10 bonus per converted lead that sells 20 days holiday + 8 bank holidays Supportive office environment with full training provided Opportunity to build a long-term career within a growing business Apply down below with us today, and well will be in touch shortly.
Fire & Security Service Engineer Location: Milton Keynes (Field-Based) Salary: Up to 40,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the Milton Keynes and the surrounding ares As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 40,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
Feb 28, 2026
Full time
Fire & Security Service Engineer Location: Milton Keynes (Field-Based) Salary: Up to 40,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the Milton Keynes and the surrounding ares As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 40,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
Marketing Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised Marketing Coordinator to join and play a vital role in supporting our business. Guided by our values , integrity, bold, impactful, humble and community ; you will help us shape a workplace and culture we can all be proud of. The Marketing Coordinator will bridge our central marketing team and operational business, rolling out best-practice marketing across all schools to drive participation, meal uptake, and customer experience. Reporting to the Head of Marketing & Communications it will be 2 days in the office or at sites and 3 days WFH. Role Responsibilities: Marketing Plans & Campaigns Tailor business-wide marketing plans and campaigns that drive awareness, participation, and meal uptake with site specifics. Support retention activity, added-value initiatives, and adapt toolkits and campaigns to drive measurable impact. Support in the execution of Trust/school-specific marketing activity for new and existing sites, including launch campaigns, signage rollouts, and website content updates. Food Marketing & Promotions Lead on site-level execution of food marketing activity including menus, meal deals, promotional campaigns, and theme days. Help develop engaging, customer-facing materials that drive awareness and uptake across students, parents, and staff. Retail Excellence Perfect Site Support in the development and continuous improvement of IFG s Perfect Site model. Support operational teams by tailoring best practice to provide canteen layouts, merchandising, point-of-sale, and customer experience best practice. Ensure school sites are fully equipped with marketing materials and signage that reflect brand standards and engage students. Student Insight & Engagement Set up and run student panels, both face-to-face and digitally, to gather quantitative and qualitative insights. Analyse findings and translate them into actionable recommendations that inform menus, marketing campaigns, and customer experience improvements. Client & Consumer Surveys Support delivery, analysis, and reporting of client and consumer surveys. Support sites with action plans to ensure insights are embedded into site-level operations. Content Creation & Communications Develop creative, impactful content using Canva and other tools for campaigns, promotions, website updates, and awards submissions (local and national). Support with copywriting, design, and deployment of site-level communications, including school launch materials, digital signage, and online portals. Ensure all communications across new and existing schools are engaging, consistent, and aligned with IFG brand standards. Skills & Experience Has proven experience in marketing, ideally in a retail, foodservice, or consumer-focused environment. Understands the power of great customer experience in driving participation and sales. Is confident engaging with different stakeholders from students and parents to clients and site teams. Has strong project management skills with the ability to balance multiple priorities, including school mobilisations. Can translate insight into actionable marketing activity. Creative, with a flair for content creation, design, and digital communications. Confident communicator, able to present ideas and influence at all levels. Flexible and willing to travel to sites across the UK 2-4 days a month. Experienced User of Canva Experience of Working with digital Content Management Systems Video/Photography to a Good Standard Experience of using CRM Systems Video Editing (e.g. Capcut) If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK. What we can offer Monday to Friday working, 25 days holiday plus bank holidays, Access to IFG rewards (money off high street), Yearly Summer Party, Centrally based offices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Impact Food are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which Innovate Services Ltd supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Feb 28, 2026
Full time
Marketing Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised Marketing Coordinator to join and play a vital role in supporting our business. Guided by our values , integrity, bold, impactful, humble and community ; you will help us shape a workplace and culture we can all be proud of. The Marketing Coordinator will bridge our central marketing team and operational business, rolling out best-practice marketing across all schools to drive participation, meal uptake, and customer experience. Reporting to the Head of Marketing & Communications it will be 2 days in the office or at sites and 3 days WFH. Role Responsibilities: Marketing Plans & Campaigns Tailor business-wide marketing plans and campaigns that drive awareness, participation, and meal uptake with site specifics. Support retention activity, added-value initiatives, and adapt toolkits and campaigns to drive measurable impact. Support in the execution of Trust/school-specific marketing activity for new and existing sites, including launch campaigns, signage rollouts, and website content updates. Food Marketing & Promotions Lead on site-level execution of food marketing activity including menus, meal deals, promotional campaigns, and theme days. Help develop engaging, customer-facing materials that drive awareness and uptake across students, parents, and staff. Retail Excellence Perfect Site Support in the development and continuous improvement of IFG s Perfect Site model. Support operational teams by tailoring best practice to provide canteen layouts, merchandising, point-of-sale, and customer experience best practice. Ensure school sites are fully equipped with marketing materials and signage that reflect brand standards and engage students. Student Insight & Engagement Set up and run student panels, both face-to-face and digitally, to gather quantitative and qualitative insights. Analyse findings and translate them into actionable recommendations that inform menus, marketing campaigns, and customer experience improvements. Client & Consumer Surveys Support delivery, analysis, and reporting of client and consumer surveys. Support sites with action plans to ensure insights are embedded into site-level operations. Content Creation & Communications Develop creative, impactful content using Canva and other tools for campaigns, promotions, website updates, and awards submissions (local and national). Support with copywriting, design, and deployment of site-level communications, including school launch materials, digital signage, and online portals. Ensure all communications across new and existing schools are engaging, consistent, and aligned with IFG brand standards. Skills & Experience Has proven experience in marketing, ideally in a retail, foodservice, or consumer-focused environment. Understands the power of great customer experience in driving participation and sales. Is confident engaging with different stakeholders from students and parents to clients and site teams. Has strong project management skills with the ability to balance multiple priorities, including school mobilisations. Can translate insight into actionable marketing activity. Creative, with a flair for content creation, design, and digital communications. Confident communicator, able to present ideas and influence at all levels. Flexible and willing to travel to sites across the UK 2-4 days a month. Experienced User of Canva Experience of Working with digital Content Management Systems Video/Photography to a Good Standard Experience of using CRM Systems Video Editing (e.g. Capcut) If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK. What we can offer Monday to Friday working, 25 days holiday plus bank holidays, Access to IFG rewards (money off high street), Yearly Summer Party, Centrally based offices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Impact Food are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which Innovate Services Ltd supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
About Us We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. Key Accounts Coordinator We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts. Responsibilities Administration support for the Belfast Key Account customers Monitoring account performance and identify opportunities for growth and improvement Coordinate and manage account activities, including order processing, invoicing, and delivery schedules Act as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction. Resolve any issues or discrepancies related to accounts in a timely manner Input data received onto customer's systems to ensure customers are kept up to date Produce and update Key Account profile reports Ensure that client confidentiality is maintained Liaise with Service Sales Consultant to resolve queries and verify accuracy of information provided Ensure open communication is maintained with Key Account customers Qualifications Administration experience in a similar role Very organised and structured approach to work Customer oriented, organised and commercially astute Eager to ensure that your customers experience the very best responsiveness, support and trusted advice Able to work at pace in a fast-moving environment Strong organisational skills and attention to detail Demonstrate the highest levels of customer support Benefits Competitive salary paid on a monthly basis 34 days holiday, inclusive of bank holidays Attractive company pension scheme Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. Life Assurance Scheme - 4x annual salary Free access to premium health and wellbeing apps Subsidised gym membership Industry-leading enhanced maternity and paternity provision Multiple salary sacrifice benefits including Electric Cars and Cycle2Work Long Service award scheme, with holiday benefits Employee Assistance Programme Refer a friend scheme
Feb 27, 2026
Full time
About Us We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. Key Accounts Coordinator We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts. Responsibilities Administration support for the Belfast Key Account customers Monitoring account performance and identify opportunities for growth and improvement Coordinate and manage account activities, including order processing, invoicing, and delivery schedules Act as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction. Resolve any issues or discrepancies related to accounts in a timely manner Input data received onto customer's systems to ensure customers are kept up to date Produce and update Key Account profile reports Ensure that client confidentiality is maintained Liaise with Service Sales Consultant to resolve queries and verify accuracy of information provided Ensure open communication is maintained with Key Account customers Qualifications Administration experience in a similar role Very organised and structured approach to work Customer oriented, organised and commercially astute Eager to ensure that your customers experience the very best responsiveness, support and trusted advice Able to work at pace in a fast-moving environment Strong organisational skills and attention to detail Demonstrate the highest levels of customer support Benefits Competitive salary paid on a monthly basis 34 days holiday, inclusive of bank holidays Attractive company pension scheme Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. Life Assurance Scheme - 4x annual salary Free access to premium health and wellbeing apps Subsidised gym membership Industry-leading enhanced maternity and paternity provision Multiple salary sacrifice benefits including Electric Cars and Cycle2Work Long Service award scheme, with holiday benefits Employee Assistance Programme Refer a friend scheme
Job Code: Customer Service Coordinator Reporting to: Customer Service Manager/Head of Customer Service Purpose: Providing customers and clients with an exceptional aftersales service and management of the rectification of defects post-handover. Ensure customers experience a smooth transition from sales to after-sales Liaise with customers on the reporting of issues and defects Assist in organising and coordinating the direct maintenance operatives Work closely with external contractors Assist in managing defects to an effective resolution Complete end of DLP works to secure release of MGD Certificates and retention's Work within the team to maintain a high standard of customer Managing the Process Set up new contracts on internal CRM systems Maintain the individual development files, e.g upload Handover Certificates, Correspondence and enter handover dates for HA plots. Take telephone calls from our clients and customers reporting defects. Respond to client and customer emails. Liaise with our contractors in getting defects completed within the given priorities. Keep customers informed until the defects are resolved and book appointments for maintenance operatives as required. Raise work schedules on our CRM system. Record and schedule work from end of DLP inspections (12 month inspections). Send out appointment letters for DLP maintenance works. Send weekly SMS appointment reminders. Organise Maintenance Operatives Weekly Work Diary and Schedules. Provide monthly report on DLP schedules in order to close off contracts and secure release of MGD certificate and retentions. Liaise with the Customer Care Manager. Health and Safety - All employees have a statutory duty to look after their own safety and to give due consideration for the safety of others. Employees also have specific responsibilities as set out in the Company Health and Safety Policy. Equality & Diversity - All employees must comply with the Company Equality and Diversity Policy, ensuring that at all times behaviour is fair and non-discriminatory. Serving the Customer (Internal & External) Develop relationships with our clients and customers Provide feedback on defects to the Customer Care Manager and interdepartmental when required Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today, attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.
Feb 27, 2026
Seasonal
Job Code: Customer Service Coordinator Reporting to: Customer Service Manager/Head of Customer Service Purpose: Providing customers and clients with an exceptional aftersales service and management of the rectification of defects post-handover. Ensure customers experience a smooth transition from sales to after-sales Liaise with customers on the reporting of issues and defects Assist in organising and coordinating the direct maintenance operatives Work closely with external contractors Assist in managing defects to an effective resolution Complete end of DLP works to secure release of MGD Certificates and retention's Work within the team to maintain a high standard of customer Managing the Process Set up new contracts on internal CRM systems Maintain the individual development files, e.g upload Handover Certificates, Correspondence and enter handover dates for HA plots. Take telephone calls from our clients and customers reporting defects. Respond to client and customer emails. Liaise with our contractors in getting defects completed within the given priorities. Keep customers informed until the defects are resolved and book appointments for maintenance operatives as required. Raise work schedules on our CRM system. Record and schedule work from end of DLP inspections (12 month inspections). Send out appointment letters for DLP maintenance works. Send weekly SMS appointment reminders. Organise Maintenance Operatives Weekly Work Diary and Schedules. Provide monthly report on DLP schedules in order to close off contracts and secure release of MGD certificate and retentions. Liaise with the Customer Care Manager. Health and Safety - All employees have a statutory duty to look after their own safety and to give due consideration for the safety of others. Employees also have specific responsibilities as set out in the Company Health and Safety Policy. Equality & Diversity - All employees must comply with the Company Equality and Diversity Policy, ensuring that at all times behaviour is fair and non-discriminatory. Serving the Customer (Internal & External) Develop relationships with our clients and customers Provide feedback on defects to the Customer Care Manager and interdepartmental when required Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today, attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.
Sales Coordinator Leading business supplies firm. Up to 27,000 basic salary My client who are a well established business supplies firm are looking for a Sales Coordinator, you'll play a vital part in ensuring that their clients receive good service from their first interaction through to delivery of their orders. If you're passionate about building lasting relationships and thrive in a fast-paced environment this role is for you. What the Sales Coordinator will be doing: Process customer orders, enquiries, and aftersales requirements with precision Engage daily with various departments, including merchandise, ordering and warehouse team to swiftly resolve issues and ensure seamless operations. Be the first point of contact for customer enquiries via email, phone, and order processing Keep customers informed about company updates, liaise effectively with their CRM and Field Sales teams. Identify and escalate issues to the appropriate managers or team leaders when necessary to ensure swift resolution. What the Sales Cooridinator should bring: Flexible and adaptable Dedicated to helping the company achieve its objectives Aspirations for career growth and taking on additional responsibilities in the future Self-motivated, positive, confident, and self-assured What the Sales Coordinator will get in return: You will receive a basic salary of up to 27,000, 25 days holiday, private health insurance and much more! What do next: Apply now and get in touch with Rosie.
Feb 27, 2026
Full time
Sales Coordinator Leading business supplies firm. Up to 27,000 basic salary My client who are a well established business supplies firm are looking for a Sales Coordinator, you'll play a vital part in ensuring that their clients receive good service from their first interaction through to delivery of their orders. If you're passionate about building lasting relationships and thrive in a fast-paced environment this role is for you. What the Sales Coordinator will be doing: Process customer orders, enquiries, and aftersales requirements with precision Engage daily with various departments, including merchandise, ordering and warehouse team to swiftly resolve issues and ensure seamless operations. Be the first point of contact for customer enquiries via email, phone, and order processing Keep customers informed about company updates, liaise effectively with their CRM and Field Sales teams. Identify and escalate issues to the appropriate managers or team leaders when necessary to ensure swift resolution. What the Sales Cooridinator should bring: Flexible and adaptable Dedicated to helping the company achieve its objectives Aspirations for career growth and taking on additional responsibilities in the future Self-motivated, positive, confident, and self-assured What the Sales Coordinator will get in return: You will receive a basic salary of up to 27,000, 25 days holiday, private health insurance and much more! What do next: Apply now and get in touch with Rosie.
Clockwork Organisation Ltd t/a Travail Employment
Saltney, Cheshire
Customer & Sales Support Coordinator Saltney Monday to Friday - 37.5 hours per week £12.71 - £14.35 per hour (depending on experience) Temporary to Permanent About the Role We are seeking an enthusiastic Customer & Sales Support Coordinator to assist a busy engineering sales team. In this role, you will manage customer enquiries, process orders, and deliver exceptional service while contributing to the growth of the business. Key Responsibilities Manage and process incoming enquiries for products. Follow up on quotations and convert them into confirmed orders. Build and maintain strong customer relationships. Identify opportunities for upselling and cross?selling. Process customer orders and prepare sales invoices. Calculate carriage charges and coordinate dispatch schedules. Provide accurate and detailed product information to customers. Skills & Requirements Demonstrated sales ability with a target?driven mindset. Confident communicator with strong closing and negotiation skills. Good numerical accuracy (products sold per metre). Professional telephone manner and customer?focused attitude. Self?motivated and capable of working independently. Excellent attention to detail and accuracy. Able to work effectively as part of a small team. Benefits Competitive hourly rate. Monday-Friday working pattern (no weekend work). Temporary?to?permanent opportunity. Supportive and friendly working environment. Additional Skills / Suitable Job Titles Sales Administrator - Sales Support - Customer Service - Order Processing How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Feb 27, 2026
Seasonal
Customer & Sales Support Coordinator Saltney Monday to Friday - 37.5 hours per week £12.71 - £14.35 per hour (depending on experience) Temporary to Permanent About the Role We are seeking an enthusiastic Customer & Sales Support Coordinator to assist a busy engineering sales team. In this role, you will manage customer enquiries, process orders, and deliver exceptional service while contributing to the growth of the business. Key Responsibilities Manage and process incoming enquiries for products. Follow up on quotations and convert them into confirmed orders. Build and maintain strong customer relationships. Identify opportunities for upselling and cross?selling. Process customer orders and prepare sales invoices. Calculate carriage charges and coordinate dispatch schedules. Provide accurate and detailed product information to customers. Skills & Requirements Demonstrated sales ability with a target?driven mindset. Confident communicator with strong closing and negotiation skills. Good numerical accuracy (products sold per metre). Professional telephone manner and customer?focused attitude. Self?motivated and capable of working independently. Excellent attention to detail and accuracy. Able to work effectively as part of a small team. Benefits Competitive hourly rate. Monday-Friday working pattern (no weekend work). Temporary?to?permanent opportunity. Supportive and friendly working environment. Additional Skills / Suitable Job Titles Sales Administrator - Sales Support - Customer Service - Order Processing How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Bid team The Bid Coordinator will support the end-to-end bid and proposal process ensuring timely, accurate, and compelling submissions for new business opportunities. You will work closely with both the sales and the technical teams to coordinate responses to RFPs, RFQs, and tenders, maintaining high standards of quality and compliance. Additionally, you will be responsible for: • Supporting the Bid Director in planning bid schedules, deliverables, and key milestones • Maintaining and updating the bid tracker, bid library, and proposal templates • Undertaking portal research to produce and maintain a repository of potential Public Sector prospects whose current contracts are due for renewal • Providing the Bid Director with weekly / monthly / quarterly reports on time, providing updates on agreed personal KPIs • Collating, formating, and proofreading written content (technical, commercial, and corporate) • Assisting in developing standard responses and reusable content for future bids • Maintaining version control and consistency across all bid documentation • Building strong working relationships with the Sales team Salary £35-£40k DOE Hybrid working for a good work/life balance 1 day a week in the Reigate office (Wednesdays) The talents we are excited to see You will have the following experience/skills: • 1-3 yrs Bid coordination, proposal support, or sales operations (preferably in IT, technology, or professional services) experience • Excellent written and verbal communication skills • Strong organisational and time-management skills ability to handle multiple bids concurrently • Competent with Microsoft office packages • Familiarity with proposal automation platforms (e.g., Qvidian, Loopio, RFPIO) • Committed to continual education by attending workshops, events, certification courses, and professional publications • Attention to detail, quality, and compliance Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Feb 27, 2026
Full time
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Bid team The Bid Coordinator will support the end-to-end bid and proposal process ensuring timely, accurate, and compelling submissions for new business opportunities. You will work closely with both the sales and the technical teams to coordinate responses to RFPs, RFQs, and tenders, maintaining high standards of quality and compliance. Additionally, you will be responsible for: • Supporting the Bid Director in planning bid schedules, deliverables, and key milestones • Maintaining and updating the bid tracker, bid library, and proposal templates • Undertaking portal research to produce and maintain a repository of potential Public Sector prospects whose current contracts are due for renewal • Providing the Bid Director with weekly / monthly / quarterly reports on time, providing updates on agreed personal KPIs • Collating, formating, and proofreading written content (technical, commercial, and corporate) • Assisting in developing standard responses and reusable content for future bids • Maintaining version control and consistency across all bid documentation • Building strong working relationships with the Sales team Salary £35-£40k DOE Hybrid working for a good work/life balance 1 day a week in the Reigate office (Wednesdays) The talents we are excited to see You will have the following experience/skills: • 1-3 yrs Bid coordination, proposal support, or sales operations (preferably in IT, technology, or professional services) experience • Excellent written and verbal communication skills • Strong organisational and time-management skills ability to handle multiple bids concurrently • Competent with Microsoft office packages • Familiarity with proposal automation platforms (e.g., Qvidian, Loopio, RFPIO) • Committed to continual education by attending workshops, events, certification courses, and professional publications • Attention to detail, quality, and compliance Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Our award-winning client is seeking a Digital Marketing Coordinator to join them on a full time, permanent basis. The role holder will oversee website, collaborate on design updates for the website and troubleshoots issues that arise. This role also includes assisting with marketing campaigns and events. Responsibilities: Ensure quality content which is up to date and relevant across desktop and mob click apply for full job details
Feb 27, 2026
Full time
Our award-winning client is seeking a Digital Marketing Coordinator to join them on a full time, permanent basis. The role holder will oversee website, collaborate on design updates for the website and troubleshoots issues that arise. This role also includes assisting with marketing campaigns and events. Responsibilities: Ensure quality content which is up to date and relevant across desktop and mob click apply for full job details
Are you an accomplished marketing professional, with experience working in a business-to-business environment, looking to join an innovative and highly-respected organisation? Do you enjoy the challenge of solving problems creatively and juggling ever-shifting priorities? We have an exciting opportunity for a proactive and hands-on Marketing Coordinator to join a successful, international B2B organi click apply for full job details
Feb 27, 2026
Full time
Are you an accomplished marketing professional, with experience working in a business-to-business environment, looking to join an innovative and highly-respected organisation? Do you enjoy the challenge of solving problems creatively and juggling ever-shifting priorities? We have an exciting opportunity for a proactive and hands-on Marketing Coordinator to join a successful, international B2B organi click apply for full job details