If you are an experienced Recruitment Consultant looking for a new challenge in Leicester, we have a fantastic opportunity to work for a successful and forward-thinking agency. Working for a specialist Engineering Agency, you will have a very warm desk to run, with 80% of your work actually called in. The emphasis here is on providing a true consultative approach and being a specialist in the Engineering market. Job Function To work as a 360 Recruitment Consultant To maximise sales and grow your desk Resource and interview suitable candidates Write job descriptions and job adverts New Business Development Provide outstanding customer service to both clients and candidates Grow your network of candidates and clients Person Specification Experienced Recruitment Consultant, preferably with Engineering or Technical experience Proven background in sales Hungry and motivated for success Able to work in a pressurised environment Qualifications Educated to A-level standard Job Details Position: Engineering Recruitment Consultant Type: Full-time Benefits The company offers a great benefits package with a generous basic salary and commission structure. How to Apply Please ensure you enter the correct e-mail address, as this is used to identify you within our application process and for correspondence. Apply Here Recruitment Pursuits Ltd is dedicated to connecting the best candidates with the best companies. Our focus is on delivering what the recruitment sector deserves.
Apr 02, 2026
Full time
If you are an experienced Recruitment Consultant looking for a new challenge in Leicester, we have a fantastic opportunity to work for a successful and forward-thinking agency. Working for a specialist Engineering Agency, you will have a very warm desk to run, with 80% of your work actually called in. The emphasis here is on providing a true consultative approach and being a specialist in the Engineering market. Job Function To work as a 360 Recruitment Consultant To maximise sales and grow your desk Resource and interview suitable candidates Write job descriptions and job adverts New Business Development Provide outstanding customer service to both clients and candidates Grow your network of candidates and clients Person Specification Experienced Recruitment Consultant, preferably with Engineering or Technical experience Proven background in sales Hungry and motivated for success Able to work in a pressurised environment Qualifications Educated to A-level standard Job Details Position: Engineering Recruitment Consultant Type: Full-time Benefits The company offers a great benefits package with a generous basic salary and commission structure. How to Apply Please ensure you enter the correct e-mail address, as this is used to identify you within our application process and for correspondence. Apply Here Recruitment Pursuits Ltd is dedicated to connecting the best candidates with the best companies. Our focus is on delivering what the recruitment sector deserves.
Recruitment Consultant - U.S. Built Environment Sector Recruit in one of the most scalable, lucrative recruitment markets in the world. The US economy is over 600% larger than the UK. The Construction and Civil Engineering sectors are increasingly suffering from an acute skill shortage. Outstanding opportunity for a Consultant to join a UK-based consultancy that partners with General Contractors & Construction Managers, Real Estate Developers, Owner's Capital Project Teams & Speciality Contractors across the U.S. Built Environment sectors. Are you a Recruiter with 12 months plus experience who would be keen to explore the highly (average fee is £25,000 compared to the £7,000 in the UK) lucrative US Built Environment sector? No prior experience of the U.S. Built Environment search sector is required. You will be trained in Headhunting Search techniques (You won't be posting job ads, or messaging people on LinkedIn to see what happens). You will be taught how to find candidates that other recruiters can't find. Work in a meritocratic environment, and you will be financially rewarded with a commission structure that tops out at 48%. Salaries £24,000 to £35,000 (doe) + Comms to 48% + Benefits + Smart Casual Dress + Sales incentives that include trips abroad (Ibiza, Lisbon, and Las Vegas) We work with clients to agree on the optimum resourcing model for them and we can create bespoke agreements in which you can retain our services over a fixed contract period. During this time, we provide a tailored and structured resource strategy to best suits individual clients' needs, affording them the confidence that their business resourcing requirements are going to be delivered professionally. The vacancy is a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. REC2 is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK
Apr 02, 2026
Full time
Recruitment Consultant - U.S. Built Environment Sector Recruit in one of the most scalable, lucrative recruitment markets in the world. The US economy is over 600% larger than the UK. The Construction and Civil Engineering sectors are increasingly suffering from an acute skill shortage. Outstanding opportunity for a Consultant to join a UK-based consultancy that partners with General Contractors & Construction Managers, Real Estate Developers, Owner's Capital Project Teams & Speciality Contractors across the U.S. Built Environment sectors. Are you a Recruiter with 12 months plus experience who would be keen to explore the highly (average fee is £25,000 compared to the £7,000 in the UK) lucrative US Built Environment sector? No prior experience of the U.S. Built Environment search sector is required. You will be trained in Headhunting Search techniques (You won't be posting job ads, or messaging people on LinkedIn to see what happens). You will be taught how to find candidates that other recruiters can't find. Work in a meritocratic environment, and you will be financially rewarded with a commission structure that tops out at 48%. Salaries £24,000 to £35,000 (doe) + Comms to 48% + Benefits + Smart Casual Dress + Sales incentives that include trips abroad (Ibiza, Lisbon, and Las Vegas) We work with clients to agree on the optimum resourcing model for them and we can create bespoke agreements in which you can retain our services over a fixed contract period. During this time, we provide a tailored and structured resource strategy to best suits individual clients' needs, affording them the confidence that their business resourcing requirements are going to be delivered professionally. The vacancy is a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. REC2 is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK
Growth Coordinator - Mining Advisory page is loaded Growth Coordinator - Mining Advisorytime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (30 days left to apply)job requisition id: JR101359At SLR Consulting we are looking for new recruits to grow our rapidly expanding Mining Advisory group. The team provides important consulting services to the mining industry at every stage of project development, operation and closure, from initial exploration through to rehabilitation. This role is for a Growth Coordinator, to assist the team with valuable Business Development activities, and is to be based in the UK or Ireland.SLR partners with mining and investment clients globally, serving as their trusted experts providing integrated technical, advisory, and sustainability solutions across the complete mining lifecycle.A track record of 4,000+ projects in 2024 delivered by 2,000 mining professionals across 100+ countries in Africa, Asia, Europe, The Middle East and the Americas.A depth of multicultural and multilingual expertise, with teams fluent in English, French, Spanish, Portuguese, Mandarin and various other regional languages, ensuring effective local engagement and regulatory understanding across all major mining jurisdictions.We combine executive-level strategic advisory with on-the-ground technical expertise, supporting our clients to ensure their mining projects are financeable, operational, and responsible while navigating complex regulatory landscapes and investor expectations.Financeable through our world-class advisory services where we have assisted clients to secure over billions of pounds in debt financing.Operational through our deep and broad technical expertise spanning permitting, mine design, tailings, processing optimisation, and infrastructure engineering.Responsible through our market-leading climate and sustainability capabilities, helping clients achieve social licence and environmental compliance. From community engagement to climate resilience planning, we ensure your project meets the highest standards of responsible and safe mining while supporting long-term operational success. The role In this role your duties will be varied, but will primarily involve:Client Growth & Market Development Build and maintain strategic client relationships Lead external BD activities including marketing, conferences, and client research Identify and qualify new opportunities; promote cross-sellingProposal & Tender Leadership Coordinate, draft, and submit proposals and tenders Ensure quality, consistency, competitiveness Maintain reusable proposal content librariesCommercial & Risk Shape commercial terms to maximise margin Manage scope variations and alignment with internal frameworksSales Operations, CRM & Reporting Manage CRM for Mining Advisory Support sales forecasting and pipeline trackingMarketing, Conferences, and Events Lead event planning and representation Support targeted marketing efforts.SLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries. Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About you With your knowledge and expertise, you will drive Mining Advisory growth by providing comprehensive Business Development support, through activities such as proposal coordination and tender delivery, pipeline management, and conference and marketing strategy.The Mining Advisory team comprises various technical consultants, including geologists, geotechnical engineers, mining engineers, and mineral processing engineers, all who advise major mining companies, mid-caps, junior mining and exploration companies, along with financial institutions, governments, law firms, and individual investors, on the technical, financial and commercial aspects of mineral property development. You will be part of the European team but contributing to broader global growth across Mining Advisory. Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Apr 02, 2026
Full time
Growth Coordinator - Mining Advisory page is loaded Growth Coordinator - Mining Advisorytime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (30 days left to apply)job requisition id: JR101359At SLR Consulting we are looking for new recruits to grow our rapidly expanding Mining Advisory group. The team provides important consulting services to the mining industry at every stage of project development, operation and closure, from initial exploration through to rehabilitation. This role is for a Growth Coordinator, to assist the team with valuable Business Development activities, and is to be based in the UK or Ireland.SLR partners with mining and investment clients globally, serving as their trusted experts providing integrated technical, advisory, and sustainability solutions across the complete mining lifecycle.A track record of 4,000+ projects in 2024 delivered by 2,000 mining professionals across 100+ countries in Africa, Asia, Europe, The Middle East and the Americas.A depth of multicultural and multilingual expertise, with teams fluent in English, French, Spanish, Portuguese, Mandarin and various other regional languages, ensuring effective local engagement and regulatory understanding across all major mining jurisdictions.We combine executive-level strategic advisory with on-the-ground technical expertise, supporting our clients to ensure their mining projects are financeable, operational, and responsible while navigating complex regulatory landscapes and investor expectations.Financeable through our world-class advisory services where we have assisted clients to secure over billions of pounds in debt financing.Operational through our deep and broad technical expertise spanning permitting, mine design, tailings, processing optimisation, and infrastructure engineering.Responsible through our market-leading climate and sustainability capabilities, helping clients achieve social licence and environmental compliance. From community engagement to climate resilience planning, we ensure your project meets the highest standards of responsible and safe mining while supporting long-term operational success. The role In this role your duties will be varied, but will primarily involve:Client Growth & Market Development Build and maintain strategic client relationships Lead external BD activities including marketing, conferences, and client research Identify and qualify new opportunities; promote cross-sellingProposal & Tender Leadership Coordinate, draft, and submit proposals and tenders Ensure quality, consistency, competitiveness Maintain reusable proposal content librariesCommercial & Risk Shape commercial terms to maximise margin Manage scope variations and alignment with internal frameworksSales Operations, CRM & Reporting Manage CRM for Mining Advisory Support sales forecasting and pipeline trackingMarketing, Conferences, and Events Lead event planning and representation Support targeted marketing efforts.SLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries. Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About you With your knowledge and expertise, you will drive Mining Advisory growth by providing comprehensive Business Development support, through activities such as proposal coordination and tender delivery, pipeline management, and conference and marketing strategy.The Mining Advisory team comprises various technical consultants, including geologists, geotechnical engineers, mining engineers, and mineral processing engineers, all who advise major mining companies, mid-caps, junior mining and exploration companies, along with financial institutions, governments, law firms, and individual investors, on the technical, financial and commercial aspects of mineral property development. You will be part of the European team but contributing to broader global growth across Mining Advisory. Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Overview Recruitment Team Leader - Built Environment - US Market Sector. Outstanding opportunity offers the pathway to Directorship with share options and associated benefits. Excellent opportunity for a WC Permanent Recruiter with management experience to join a specialist in the supply of white-collar personnel to the buoyant US Facades and Curtain Walling sectors. A trusted name within the Facades and Building Envelope sector, they supply senior-level personnel across the project lifecycle including Estimators, Contract Managers, Commercial Managers, Faade Designers, Faade Engineers, Faade Project Managers, etc. Responsibilities Lead, inspire, and mentor a team of recruitment consultants. Set clear performance expectations and KPIs. Provide ongoing feedback and support for professional development. Assist in the hiring and onboarding of future starters as we continue to grow the team. Conduct regular review meetings with staff to identify areas of support needed. Agree on targets and sales strategies with the Management Team. Conduct regular review meetings to identify areas of support needed. While initially focusing on billing responsibilities, this role offers a clear pathway to a non-billing management position and, ultimately, a Directorship with share options and associated benefits. Salary: £45,000 to £55,000 + Personal Commission + Team Bonus + Pathway to Directorship with share options and associated benefits. Qualifications/Requirements Experience as a permanent recruiter with management experience. Experience in the Built Environment or Facades/ Curtain Walling sectors is advantageous. Ability to lead and mentor a team of recruitment consultants. Strong communication and stakeholder management skills. How to apply / Additional information We are committed to your success. Apply to seize this opportunity and chart your course towards Directorship in the Built Environment sector. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sectors. REC2 is affiliated with , a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Apr 02, 2026
Full time
Overview Recruitment Team Leader - Built Environment - US Market Sector. Outstanding opportunity offers the pathway to Directorship with share options and associated benefits. Excellent opportunity for a WC Permanent Recruiter with management experience to join a specialist in the supply of white-collar personnel to the buoyant US Facades and Curtain Walling sectors. A trusted name within the Facades and Building Envelope sector, they supply senior-level personnel across the project lifecycle including Estimators, Contract Managers, Commercial Managers, Faade Designers, Faade Engineers, Faade Project Managers, etc. Responsibilities Lead, inspire, and mentor a team of recruitment consultants. Set clear performance expectations and KPIs. Provide ongoing feedback and support for professional development. Assist in the hiring and onboarding of future starters as we continue to grow the team. Conduct regular review meetings with staff to identify areas of support needed. Agree on targets and sales strategies with the Management Team. Conduct regular review meetings to identify areas of support needed. While initially focusing on billing responsibilities, this role offers a clear pathway to a non-billing management position and, ultimately, a Directorship with share options and associated benefits. Salary: £45,000 to £55,000 + Personal Commission + Team Bonus + Pathway to Directorship with share options and associated benefits. Qualifications/Requirements Experience as a permanent recruiter with management experience. Experience in the Built Environment or Facades/ Curtain Walling sectors is advantageous. Ability to lead and mentor a team of recruitment consultants. Strong communication and stakeholder management skills. How to apply / Additional information We are committed to your success. Apply to seize this opportunity and chart your course towards Directorship in the Built Environment sector. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sectors. REC2 is affiliated with , a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Overview Rail Recruitment Consultant - This is an opportunity to join a rapidly growing RISQS approved supplier of Safety Critical, Labour, and Technical Management Staff to the Rail sector. My client a rapidly growing independent supplier of Safety-Critical, Labour, and Technical Management Staff to the Rail sector is seeking a Recruitment Consultant with 6 months plus experience who would be interested in a move to the Rail sector. No experience of the sector is required; training, support, and mentoring by an industry specialist (£500k biller) will be on hand to ensure you are a success in your role. From day one, you will be involved with large infrastructure Signalling and Installation projects across the UK requiring blue- and white-collar personnel. You will have roles to work on from day one, and access to a database of 150 rail companies and 1,700 client contacts. In addition to working in a successful environment with like-minded professionals the company also offers a highly competitive commission structure as well as regular incentives. Salary £20,000 to £30,000 + 10% to 30% Comms + Bonus Structure + Sales Incentives + Benefits! We have close working relationships with a number of top industry clients and are able to open the door to a large number of opportunities within the rail engineering world. Our extensive experience in the rail sector gives white and blue collar rail professionals, across all disciplines, the opportunity to work on some of the highest profile rail projects in the U.K. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present, is to speak with me or one of the team directly. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering and Energy sector. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present, is to speak with me or one of the team directly. REC2 Recruitment is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Apr 02, 2026
Full time
Overview Rail Recruitment Consultant - This is an opportunity to join a rapidly growing RISQS approved supplier of Safety Critical, Labour, and Technical Management Staff to the Rail sector. My client a rapidly growing independent supplier of Safety-Critical, Labour, and Technical Management Staff to the Rail sector is seeking a Recruitment Consultant with 6 months plus experience who would be interested in a move to the Rail sector. No experience of the sector is required; training, support, and mentoring by an industry specialist (£500k biller) will be on hand to ensure you are a success in your role. From day one, you will be involved with large infrastructure Signalling and Installation projects across the UK requiring blue- and white-collar personnel. You will have roles to work on from day one, and access to a database of 150 rail companies and 1,700 client contacts. In addition to working in a successful environment with like-minded professionals the company also offers a highly competitive commission structure as well as regular incentives. Salary £20,000 to £30,000 + 10% to 30% Comms + Bonus Structure + Sales Incentives + Benefits! We have close working relationships with a number of top industry clients and are able to open the door to a large number of opportunities within the rail engineering world. Our extensive experience in the rail sector gives white and blue collar rail professionals, across all disciplines, the opportunity to work on some of the highest profile rail projects in the U.K. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present, is to speak with me or one of the team directly. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering and Energy sector. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the roles I am working on, so the best way to hear more about the opportunities I have at present, is to speak with me or one of the team directly. REC2 Recruitment is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 02, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Overview Recruitment Consultant - Are you a Permanent Recruitment Consultant with 6 - 18 months + experience seeking an opportunity to work in the buoyant US Facade and Building Envelope sector? This is an excellent opportunity to join an international, market-leading recruitment provider for the Façade & Building Envelope industry. A trusted name within the Facades and Building Envelope sector, they supply senior-level personnel across the project lifecycle including Estimators, Contract Managers, Commercial Managers, Façade Designers, Façade Engineers, Façade Project Managers, etc. No prior experience in the sector is required; full training and mentoring will be provided by sector specialists. Soft landing - A supplier to the US market for over 10 years, you will have access to an abundance of sole supply and PSL agreements with fees starting from 20% + to build a profitable business (Fees of £25,000 Sterling). Salaries £25,000 to £35,000 (doe) + 20% Comms + Sales incentives that include trips abroad. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. I don't advertise all the recruiter roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. REC2 is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment sectors, helping experienced Recruitment Professionals apply for jobs across the UK
Apr 02, 2026
Full time
Overview Recruitment Consultant - Are you a Permanent Recruitment Consultant with 6 - 18 months + experience seeking an opportunity to work in the buoyant US Facade and Building Envelope sector? This is an excellent opportunity to join an international, market-leading recruitment provider for the Façade & Building Envelope industry. A trusted name within the Facades and Building Envelope sector, they supply senior-level personnel across the project lifecycle including Estimators, Contract Managers, Commercial Managers, Façade Designers, Façade Engineers, Façade Project Managers, etc. No prior experience in the sector is required; full training and mentoring will be provided by sector specialists. Soft landing - A supplier to the US market for over 10 years, you will have access to an abundance of sole supply and PSL agreements with fees starting from 20% + to build a profitable business (Fees of £25,000 Sterling). Salaries £25,000 to £35,000 (doe) + 20% Comms + Sales incentives that include trips abroad. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. I don't advertise all the recruiter roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. REC2 is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment sectors, helping experienced Recruitment Professionals apply for jobs across the UK
.Generator Proposals Engineer page is loaded Generator Proposals Engineerremote type: Remotelocations: Heanortime type: Full timeposted on: Posted 4 Days Agojob requisition id: R03122Why Work at RehlkoOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job The Role Produce accurate project estimates, bill of materials, and cost build ups. Write technical and commercial clarifications as part of tender submissions. Review existing proposals and highlight key selling points to support the Sales Team. Interpret client enquiry documents and develop conceptual designs and formal tender responses to strict deadlines. Review M&E specifications and scopes of supply to ensure compliance and clarity. Provide ongoing technical clarifications throughout the tender lifecycle. Support the Sales Team with technical input for proposals, consultant reports, and engine selection. Prepare and review detailed contract handover files for the Projects Team. Update internal database systems with communications and feedback. Obtain compliant quotations from subcontractors and supply chain partners. Ensure all work aligns with ISO 9001, ISO 14001, and ISO 45001 quality accreditations. About You Strong technical understanding of mechanical/electrical systems (power generation experience is a bonus). Confidence in interpreting technical drawings, specifications, and tender documents. Ability to manage multiple tenders simultaneously. Commercial awareness and problem solving ability. A methodical approach with high attention to detail. Excellent communicator, both in-person and over digital channels. Strong analytical skills with the ability to break down complex requirements into clear, cost effective solutions. Full UK driving licence required. What's In It For You £50,000 - £60,000 basic salary depending on experience Company car and fuel card 25 days annual leave + bank holidays Private healthcare Life assurance (Death in Service) Long service recognition Employee perks and discount platform Excellent internal support and investment in your success Clear path for career progression in a thriving sectorRehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity - Seek, learn, share Trust - Go farther together Pace - Focus to go faster Excellence - Find the win every day
Apr 02, 2026
Full time
.Generator Proposals Engineer page is loaded Generator Proposals Engineerremote type: Remotelocations: Heanortime type: Full timeposted on: Posted 4 Days Agojob requisition id: R03122Why Work at RehlkoOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job The Role Produce accurate project estimates, bill of materials, and cost build ups. Write technical and commercial clarifications as part of tender submissions. Review existing proposals and highlight key selling points to support the Sales Team. Interpret client enquiry documents and develop conceptual designs and formal tender responses to strict deadlines. Review M&E specifications and scopes of supply to ensure compliance and clarity. Provide ongoing technical clarifications throughout the tender lifecycle. Support the Sales Team with technical input for proposals, consultant reports, and engine selection. Prepare and review detailed contract handover files for the Projects Team. Update internal database systems with communications and feedback. Obtain compliant quotations from subcontractors and supply chain partners. Ensure all work aligns with ISO 9001, ISO 14001, and ISO 45001 quality accreditations. About You Strong technical understanding of mechanical/electrical systems (power generation experience is a bonus). Confidence in interpreting technical drawings, specifications, and tender documents. Ability to manage multiple tenders simultaneously. Commercial awareness and problem solving ability. A methodical approach with high attention to detail. Excellent communicator, both in-person and over digital channels. Strong analytical skills with the ability to break down complex requirements into clear, cost effective solutions. Full UK driving licence required. What's In It For You £50,000 - £60,000 basic salary depending on experience Company car and fuel card 25 days annual leave + bank holidays Private healthcare Life assurance (Death in Service) Long service recognition Employee perks and discount platform Excellent internal support and investment in your success Clear path for career progression in a thriving sectorRehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity - Seek, learn, share Trust - Go farther together Pace - Focus to go faster Excellence - Find the win every day
Director Solution Consulting UK & I page is loaded Director Solution Consulting UK & Ilocations: United Kingdomtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR109227Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# As the Director of Solutions Consulting for UKI , you will play a pivotal role in driving sales success by leading and empowering a high-performing team of Solution Consultants. You'll provide strategic and technical leadership, set a clear vision, and execute a plan aligned with our growth objectives. Partnering closely with Sales Leadership and cross-functional teams across EMEA, you'll ensure Genesys continues to deliver exceptional value to our customers and partners. What You'll Do Lead, coach, and inspire a team of Solution Consultants, fostering a culture of excellence, continuous learning, and customer obsession. Partner with Sales and regional leadership to define and execute go-to-market strategies that align with business priorities and accelerate growth. Guide the team as trusted advisors , providing technical expertise and solution insight throughout the sales cycle to deliver value-driven customer outcomes through consultative engagement, solution design, and value-based storytelling. Ensure customer alignment by helping the team design tailored, data-driven solutions that address specific business challenges and priorities. Strengthen relationships with key customers, partners, and the broader technology ecosystem, representing Genesys as a thought leader at customer engagements, industry events, and conferences. Promote continuous improvement , optimizing processes, tools, and best practices to enhance team efficiency, impact, and alignment with global standards. Champion innovation , partnering with Product Management and Engineering to provide actionable, data-driven insights on customer needs, market trends, and product evolution. Monitor and report on key team performance metrics, sales enablement outcomes, and the business impact of Solution Consulting to executive leadership. Stay ahead of market trends and emerging technologies , ensuring the team maintains strong domain expertise and a competitive advantage. Qualifications Bachelor's degree in a relevant technical field; advanced degree preferred. 10+ years of experience in Solutions Consulting, Technical Sales or related leadership roles. Proven ability to build and manage high-performing teams. Deep understanding of AI, CCaaS, Customer & Employee Experience, and Digital domains. Exceptional communication and data-driven storytelling skills, able to articulate complex concepts to diverse audiences. Strategic thinker with strong problem-solving and innovation mindset. Highly collaborative, working effectively across Sales, Customer Success, Product, and Engineering. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Apr 02, 2026
Full time
Director Solution Consulting UK & I page is loaded Director Solution Consulting UK & Ilocations: United Kingdomtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR109227Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# As the Director of Solutions Consulting for UKI , you will play a pivotal role in driving sales success by leading and empowering a high-performing team of Solution Consultants. You'll provide strategic and technical leadership, set a clear vision, and execute a plan aligned with our growth objectives. Partnering closely with Sales Leadership and cross-functional teams across EMEA, you'll ensure Genesys continues to deliver exceptional value to our customers and partners. What You'll Do Lead, coach, and inspire a team of Solution Consultants, fostering a culture of excellence, continuous learning, and customer obsession. Partner with Sales and regional leadership to define and execute go-to-market strategies that align with business priorities and accelerate growth. Guide the team as trusted advisors , providing technical expertise and solution insight throughout the sales cycle to deliver value-driven customer outcomes through consultative engagement, solution design, and value-based storytelling. Ensure customer alignment by helping the team design tailored, data-driven solutions that address specific business challenges and priorities. Strengthen relationships with key customers, partners, and the broader technology ecosystem, representing Genesys as a thought leader at customer engagements, industry events, and conferences. Promote continuous improvement , optimizing processes, tools, and best practices to enhance team efficiency, impact, and alignment with global standards. Champion innovation , partnering with Product Management and Engineering to provide actionable, data-driven insights on customer needs, market trends, and product evolution. Monitor and report on key team performance metrics, sales enablement outcomes, and the business impact of Solution Consulting to executive leadership. Stay ahead of market trends and emerging technologies , ensuring the team maintains strong domain expertise and a competitive advantage. Qualifications Bachelor's degree in a relevant technical field; advanced degree preferred. 10+ years of experience in Solutions Consulting, Technical Sales or related leadership roles. Proven ability to build and manage high-performing teams. Deep understanding of AI, CCaaS, Customer & Employee Experience, and Digital domains. Exceptional communication and data-driven storytelling skills, able to articulate complex concepts to diverse audiences. Strategic thinker with strong problem-solving and innovation mindset. Highly collaborative, working effectively across Sales, Customer Success, Product, and Engineering. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. Results-oriented, with a focus on measurable impact and performance improvement. Proficient in relevant enterprise software and tools. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Overview Divisional Manager/Recruitment Manager Europe/US Energy Sector Outstanding opportunity for a Managing Consultant or Team Leader seeking career progression. Established independent of recruitment solutions to the Renewables Energy sectors are seeking a charismatic hands-on Manager to provide responsibility for the growth and management of their growing team of recruiters providing Mid to Senior level permanent (Project Managers to Snr Operations) resource solutions across Europe and the US (typical fees £15,000 to £20,000). Responsibilities Management and mentoring of staff within the Renewable Energy team. Formulation of Business Strategies to help grow permanent revenues. To agree on targets and sales with the Director to ensure team targets are met. Provide clients with bespoke recruitment solutions on a PSL/Retained/Sole Supplier basis. Divisional Manager Profile 5 years plus proven track record of recruiting within the Energy sectors (renewable, traditional, or Cleantech). Business development skills, candidate sourcing, and team management experience. Experience of delivering international permanent recruitment solutions. Highly effective communicator with strong presentation skills and decision-making/negotiating experience. Strong interpersonal skills with the ability to operate at all levels plus within a close-knit team. Salary and Benefits Salary £45,000 to £52,000 (wiggle room) + 25% Flat Comms + Sales incentives + Benefits that include Gym Membership, EV Car Scheme, Healthcare, Flexible Working Hours I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Industry Experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering, and Energy sectors conversation. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. REC2 Recruitment is affiliated with , a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Apr 02, 2026
Full time
Overview Divisional Manager/Recruitment Manager Europe/US Energy Sector Outstanding opportunity for a Managing Consultant or Team Leader seeking career progression. Established independent of recruitment solutions to the Renewables Energy sectors are seeking a charismatic hands-on Manager to provide responsibility for the growth and management of their growing team of recruiters providing Mid to Senior level permanent (Project Managers to Snr Operations) resource solutions across Europe and the US (typical fees £15,000 to £20,000). Responsibilities Management and mentoring of staff within the Renewable Energy team. Formulation of Business Strategies to help grow permanent revenues. To agree on targets and sales with the Director to ensure team targets are met. Provide clients with bespoke recruitment solutions on a PSL/Retained/Sole Supplier basis. Divisional Manager Profile 5 years plus proven track record of recruiting within the Energy sectors (renewable, traditional, or Cleantech). Business development skills, candidate sourcing, and team management experience. Experience of delivering international permanent recruitment solutions. Highly effective communicator with strong presentation skills and decision-making/negotiating experience. Strong interpersonal skills with the ability to operate at all levels plus within a close-knit team. Salary and Benefits Salary £45,000 to £52,000 (wiggle room) + 25% Flat Comms + Sales incentives + Benefits that include Gym Membership, EV Car Scheme, Healthcare, Flexible Working Hours I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. We are only able to respond to Candidates who have Industry Experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals into the Built Environment, Engineering, and Energy sectors conversation. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. I don't advertise all the recruitment roles I am working on, so the best way to hear more about the opportunities I have at present is to speak with me or one of the team directly. See latest jobs. REC2 Recruitment is affiliated with , a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Impact Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry Work with your peers to develop a Domain Consultant training curriculum Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO Lead conversations focused on industry trends and emerging changes to the security landscape Discuss competitor offerings in the marketplace and positions ours as the best solution Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions Review and guide your team's technical validation plans including POV (proof of value) test plans and customer readiness/requirements Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business Act as an escalation point for pre sales and collaborate with post sales teams for issues that arise Work with product teams to build requirements and roadmap development plans for our Cortex customers Maintain an understanding of competitor selling strategies and technologies Up to 50% travel within assigned region Qualifications Your Experience Experience leading customer facing pre sales engineering or solutions architect teams 5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts Experience delivering comprehensive security solutions Strong communication (written and verbal) and presentation skills Experience in leading large teams, allocating resources, managing engagements and resource efficiency Proficient in English Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Apr 02, 2026
Full time
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Impact Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry Work with your peers to develop a Domain Consultant training curriculum Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO Lead conversations focused on industry trends and emerging changes to the security landscape Discuss competitor offerings in the marketplace and positions ours as the best solution Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions Review and guide your team's technical validation plans including POV (proof of value) test plans and customer readiness/requirements Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business Act as an escalation point for pre sales and collaborate with post sales teams for issues that arise Work with product teams to build requirements and roadmap development plans for our Cortex customers Maintain an understanding of competitor selling strategies and technologies Up to 50% travel within assigned region Qualifications Your Experience Experience leading customer facing pre sales engineering or solutions architect teams 5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts Experience delivering comprehensive security solutions Strong communication (written and verbal) and presentation skills Experience in leading large teams, allocating resources, managing engagements and resource efficiency Proficient in English Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Senior SAP S/4HANA Transportation Management Consultant The SAP S/4HANA Logistics and Transportation Consultant will be driving growth, shaping, delivering and development of our SAP S/4HANA Logistics and Transportation opportunities and projects in the UK. Working alongside Capgemini's team of specialists in SAP S/4HANA Logistics and Transportation, you will help to both develop our opportunity pipeline, bringing your deep expertise, knowledge, and experience, as well as delivering innovative projects to our existing and new clients. You should be able to demonstrate how you have steered clients in quickly understanding and then shaping their business needs into SAP solutions that drive positive outcomes. You will have delivery experience of working in large, complex, multi-stream projects and have broad awareness across a arrange of supply chain process areas. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role Be part of the delivery of large, complex S/4HANA Logistics and Transportation business transformations, working with and leading large and disparately located teams of Inventory & Logistics consultants Supporting SAP S/4HANA Logistics and Transportation sales growth targets, whilst developing and expanding our go to market strategies and approaches. Supporting pursuit responses for SAP S/4HANA Logistics and Transportation opportunities. This will include analysing requirements, solutioning, estimating and developing winning proposals. Develop trusted relationships across client stakeholder groups, key partners such as SAP and key internal groups such as industry sector leads You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Commitment, flexibility, thought leadership and a drive and interest to expand your knowledge in new technologies and industry focus, through training and research to develop your career within the SAP Supply Chain Management team and the wider Capgemini Group. You have a passion to work with our clients, advising them on how to ideate innovative SAP solutions to address their key business challenges You will have a depth of consulting and functional experience of working across SAP Supply Chain business processes; both in the digital core and wider applications You will have a broad depth of experience in managing teams, both on and offshore, developing and directing them to succeed both for the client and in their own objectives We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real
Apr 02, 2026
Full time
Senior SAP S/4HANA Transportation Management Consultant The SAP S/4HANA Logistics and Transportation Consultant will be driving growth, shaping, delivering and development of our SAP S/4HANA Logistics and Transportation opportunities and projects in the UK. Working alongside Capgemini's team of specialists in SAP S/4HANA Logistics and Transportation, you will help to both develop our opportunity pipeline, bringing your deep expertise, knowledge, and experience, as well as delivering innovative projects to our existing and new clients. You should be able to demonstrate how you have steered clients in quickly understanding and then shaping their business needs into SAP solutions that drive positive outcomes. You will have delivery experience of working in large, complex, multi-stream projects and have broad awareness across a arrange of supply chain process areas. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: Identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role Be part of the delivery of large, complex S/4HANA Logistics and Transportation business transformations, working with and leading large and disparately located teams of Inventory & Logistics consultants Supporting SAP S/4HANA Logistics and Transportation sales growth targets, whilst developing and expanding our go to market strategies and approaches. Supporting pursuit responses for SAP S/4HANA Logistics and Transportation opportunities. This will include analysing requirements, solutioning, estimating and developing winning proposals. Develop trusted relationships across client stakeholder groups, key partners such as SAP and key internal groups such as industry sector leads You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Commitment, flexibility, thought leadership and a drive and interest to expand your knowledge in new technologies and industry focus, through training and research to develop your career within the SAP Supply Chain Management team and the wider Capgemini Group. You have a passion to work with our clients, advising them on how to ideate innovative SAP solutions to address their key business challenges You will have a depth of consulting and functional experience of working across SAP Supply Chain business processes; both in the digital core and wider applications You will have a broad depth of experience in managing teams, both on and offshore, developing and directing them to succeed both for the client and in their own objectives We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real
Role and Responsibilities The Industry Business Development for Science in CPG leads the identification, pursuit & execution of the Market Development strategy aligned with our strategic objectives in order to grow pipeline, win rate, and revenue in the CPG industry in North Americas As a customer-facing leader, acts as the business catalyst who bridges Industry, Brands, GEOs, and Clients from opportunity identification to deal signature. The Industry Business Development works closely with the Industry Business Value Consultant to co-define the strategic value storyline and align our engagements with the client's critical business outcomes. Qualifications Bachelor's degree in engineering, business, or scientific-related concentration Over 15 years of experience in the industry and at least 5 years in a business development role, supported by a strong industry network. Experience selling into the Lab, Material Science, Formulation, Modeling and Simulation in the Consumer Packaged Goods industry - Food, Cosmetics, Laundry or Packaging markets Strong strategic thinking, deep understanding of industry challenges and the end-product lifecycle, proven business acumen, ability to manage stakeholders and cross-functional teams under tight deadlines, excellent communication and presentation capabilities, and the capacity to assess risk and drive go/no-go decisions through formal decision gates. Excellent network within the industry to leverage our business Ability to engage at the Executive Level Deliverables Accounts attack plan strategy for the assigned Market Development strategy & targeted engagements Revenue forecast over 5 rolling quarters Reference Deal Packages: success stories, KPIs, lessons learned for replication (with win loss review), customer references Up date in Client Engagement/sales Pipeline (CRM) KPIs Industry Revenue Grow (%YoY) Market Development Revenue Generated vs Target Number of customer success stories generated
Apr 02, 2026
Full time
Role and Responsibilities The Industry Business Development for Science in CPG leads the identification, pursuit & execution of the Market Development strategy aligned with our strategic objectives in order to grow pipeline, win rate, and revenue in the CPG industry in North Americas As a customer-facing leader, acts as the business catalyst who bridges Industry, Brands, GEOs, and Clients from opportunity identification to deal signature. The Industry Business Development works closely with the Industry Business Value Consultant to co-define the strategic value storyline and align our engagements with the client's critical business outcomes. Qualifications Bachelor's degree in engineering, business, or scientific-related concentration Over 15 years of experience in the industry and at least 5 years in a business development role, supported by a strong industry network. Experience selling into the Lab, Material Science, Formulation, Modeling and Simulation in the Consumer Packaged Goods industry - Food, Cosmetics, Laundry or Packaging markets Strong strategic thinking, deep understanding of industry challenges and the end-product lifecycle, proven business acumen, ability to manage stakeholders and cross-functional teams under tight deadlines, excellent communication and presentation capabilities, and the capacity to assess risk and drive go/no-go decisions through formal decision gates. Excellent network within the industry to leverage our business Ability to engage at the Executive Level Deliverables Accounts attack plan strategy for the assigned Market Development strategy & targeted engagements Revenue forecast over 5 rolling quarters Reference Deal Packages: success stories, KPIs, lessons learned for replication (with win loss review), customer references Up date in Client Engagement/sales Pipeline (CRM) KPIs Industry Revenue Grow (%YoY) Market Development Revenue Generated vs Target Number of customer success stories generated
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
frog - Director - Financial Services Transformation (Service) frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 02, 2026
Full time
frog - Director - Financial Services Transformation (Service) frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
We help the world Be Everyday Ready Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role: The Principal Consultant, PAM at Cyderes serves as a technical authority for the IAM and PAM technology stack. Recognized as an industry expert, this role is responsible for designing and leading complex PAM solution deployments. Acting as a technical lead, the Principal Consultant advises clients on best practices and ensures excellence throughout project delivery. This role also involves mentoring other consultants, guiding implementation teams, and serving as a trusted advisor to customers. The ideal candidate will bring deep hands on experience in deploying large scale PAM solutions, paired with strong communication skills and the ability to operate across multiple projects simultaneously. Responsibilities: Serve as the domain expert in Privileged Access Management (PAM) solutions Lead large enterprise PAM deployments through the full delivery lifecycle Conduct strategic PAM assessments and workshops using the Cyderes framework Design and architect solutions to meet customer PAM requirements Provide expert guidance on PAM best practices and emerging trends Define and promote standard methodologies for PAM delivery and privileged account security Build and maintain strong, productive client relationships Act as the communication bridge between customers and internal teams (implementation, sales, success, and marketing) Manage and resolve customer issues and escalations promptly Support pre sales efforts, including presentations, demonstrations, RFP responses, and proposal scoping Contribute subject matter expertise to enhance Cyderes's PAM Managed Services Requirements: 5+ years of direct experience delivering large, complex PAM implementations Engineer-level certification with CyberArk, BeyondTrust, Delinea, or similar PAM platforms 6+ years in consulting and systems integration roles Excellent problem solving, communication, and presentation skills Proven ability to manage multiple concurrent projects Proficiency in XML, SPML, Web Services (SOAP/REST), and web/application servers Experience across Windows and UNIX/Linux environments Strong knowledge of databases (Oracle, Sybase, MSSQL, MySQL) and directories (LDAP, AD) Familiarity with identity management solutions Willingness to travel up to 40% annually Bachelor's degree or diploma in Computer Science, Computer Engineering, or related field Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Apr 01, 2026
Full time
We help the world Be Everyday Ready Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role: The Principal Consultant, PAM at Cyderes serves as a technical authority for the IAM and PAM technology stack. Recognized as an industry expert, this role is responsible for designing and leading complex PAM solution deployments. Acting as a technical lead, the Principal Consultant advises clients on best practices and ensures excellence throughout project delivery. This role also involves mentoring other consultants, guiding implementation teams, and serving as a trusted advisor to customers. The ideal candidate will bring deep hands on experience in deploying large scale PAM solutions, paired with strong communication skills and the ability to operate across multiple projects simultaneously. Responsibilities: Serve as the domain expert in Privileged Access Management (PAM) solutions Lead large enterprise PAM deployments through the full delivery lifecycle Conduct strategic PAM assessments and workshops using the Cyderes framework Design and architect solutions to meet customer PAM requirements Provide expert guidance on PAM best practices and emerging trends Define and promote standard methodologies for PAM delivery and privileged account security Build and maintain strong, productive client relationships Act as the communication bridge between customers and internal teams (implementation, sales, success, and marketing) Manage and resolve customer issues and escalations promptly Support pre sales efforts, including presentations, demonstrations, RFP responses, and proposal scoping Contribute subject matter expertise to enhance Cyderes's PAM Managed Services Requirements: 5+ years of direct experience delivering large, complex PAM implementations Engineer-level certification with CyberArk, BeyondTrust, Delinea, or similar PAM platforms 6+ years in consulting and systems integration roles Excellent problem solving, communication, and presentation skills Proven ability to manage multiple concurrent projects Proficiency in XML, SPML, Web Services (SOAP/REST), and web/application servers Experience across Windows and UNIX/Linux environments Strong knowledge of databases (Oracle, Sybase, MSSQL, MySQL) and directories (LDAP, AD) Familiarity with identity management solutions Willingness to travel up to 40% annually Bachelor's degree or diploma in Computer Science, Computer Engineering, or related field Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Coopers Fire specialises in the design, manufacture, installation, and maintenance of advanced, bespoke Smoke and Fire Curtain systems for a wide range of buildings. Our purpose is clear: to save lives by delivering high-quality, innovative products and effective fire protection solutions. We are committed to creating an environment where our colleagues can thrive, perform at their best, and take pride in their work. Our core values - Integrity, Pride and Passion, Teamship, and Pioneering - guide everything we do. By supporting our people, embracing diverse perspectives, and continuously challenging convention, we work collaboratively to lead the market through innovation - always focused on safeguarding lives. The Role Coopers Fire is seeking a commercially strong, strategically aligned International Sales Director to reshape, rebuild and grow our export business. Following a recent decline in export revenue, this role is central to delivering our next phase of international growth. The successful candidate will implement our proven UK specification-led sales model globally, strengthen distributor performance, and build a high-performing international team. This is not a role for someone looking to reinvent the strategy. Our UK approach works. The opportunity is to execute it internationally with discipline, professionalism, and energy. Key Objectives Rebuild export revenue toward and beyond historic levels Recruit two Export Specification Sales Managers Appoint new distributors in Scandinavia, Central Europe and selected Southeast Asian markets Improve service levels and professional standards across the international distributor network Strengthen forecasting accuracy and commercial visibility to support manufacturing and engineering Strategic Responsibilities Export P&L Ownership Responsible for delivering international revenue and margin targets Drive revenue growth, margin improvement, and commercial discipline Control export pricing strategy and distributor commercial terms (in alignment with the Managing Director) Specification-Led Global Strategy Roll out Coopers Fire's UK specification model internationally Ensure distributors protect and convert UK-originated global specifications Develop in-country specification capability to prevent competitive substitution at detailed design stage Drive CPD-led architect engagement and passive fire education internationally Distributor Leadership & Performance Management Recruit, appoint and, where necessary, replace distributors Establish clear KPIs, performance expectations and behavioural standards Build closer, more professional relationships with distributor principals Ensure distributors operate with integrity and alignment to Coopers Fire's standards Conduct regular in-market visits to strengthen relationships and accountability International Team Development Lead UK-based Export Sales Managers Recruit and manage overseas Specification Sales Managers in key territories Build a structured, process-driven export function Drive accountability, clarity and performance across the team Operational & Strategic Integration Deliver structured export forecasting to support manufacturing planning Feed market intelligence into engineering to influence product development Provide commercially grounded input into R&D investment decisions Contribute actively to broader company strategy as a member of the Senior Management Team About You Experience & Capability Significant experience in passive fire protection or construction product sales Proven success managing international distributor networks Strong understanding of specification-led selling (architects, consultants, major projects) Experience leading multi-territory sales teams Commercially astute Process-oriented and disciplined in forecasting and reporting Comfortable working closely with manufacturing and engineering functions Personal Attributes Strategically aligned and able to execute an established playbook Collaborative and able to work closely with the Managing Director Commercially serious, personally grounded Energetic and motivated by growth challenges Prepared to challenge constructively, but not disruptively Enjoys building strong, long-term professional relationships Travel This role is UK Head Office based and requires regular international travel to support distributors, recruit partners, and develop in-market specification capability. Why This Role Matters This is a pivotal leadership role at Coopers Fire. The International Sales Director will directly influence revenue growth, global brand positioning, distributor professionalism, and long-term international expansion. The right individual will help establish a stronger, more disciplined, and more strategically aligned global presence for Coopers Fire.
Apr 01, 2026
Full time
Coopers Fire specialises in the design, manufacture, installation, and maintenance of advanced, bespoke Smoke and Fire Curtain systems for a wide range of buildings. Our purpose is clear: to save lives by delivering high-quality, innovative products and effective fire protection solutions. We are committed to creating an environment where our colleagues can thrive, perform at their best, and take pride in their work. Our core values - Integrity, Pride and Passion, Teamship, and Pioneering - guide everything we do. By supporting our people, embracing diverse perspectives, and continuously challenging convention, we work collaboratively to lead the market through innovation - always focused on safeguarding lives. The Role Coopers Fire is seeking a commercially strong, strategically aligned International Sales Director to reshape, rebuild and grow our export business. Following a recent decline in export revenue, this role is central to delivering our next phase of international growth. The successful candidate will implement our proven UK specification-led sales model globally, strengthen distributor performance, and build a high-performing international team. This is not a role for someone looking to reinvent the strategy. Our UK approach works. The opportunity is to execute it internationally with discipline, professionalism, and energy. Key Objectives Rebuild export revenue toward and beyond historic levels Recruit two Export Specification Sales Managers Appoint new distributors in Scandinavia, Central Europe and selected Southeast Asian markets Improve service levels and professional standards across the international distributor network Strengthen forecasting accuracy and commercial visibility to support manufacturing and engineering Strategic Responsibilities Export P&L Ownership Responsible for delivering international revenue and margin targets Drive revenue growth, margin improvement, and commercial discipline Control export pricing strategy and distributor commercial terms (in alignment with the Managing Director) Specification-Led Global Strategy Roll out Coopers Fire's UK specification model internationally Ensure distributors protect and convert UK-originated global specifications Develop in-country specification capability to prevent competitive substitution at detailed design stage Drive CPD-led architect engagement and passive fire education internationally Distributor Leadership & Performance Management Recruit, appoint and, where necessary, replace distributors Establish clear KPIs, performance expectations and behavioural standards Build closer, more professional relationships with distributor principals Ensure distributors operate with integrity and alignment to Coopers Fire's standards Conduct regular in-market visits to strengthen relationships and accountability International Team Development Lead UK-based Export Sales Managers Recruit and manage overseas Specification Sales Managers in key territories Build a structured, process-driven export function Drive accountability, clarity and performance across the team Operational & Strategic Integration Deliver structured export forecasting to support manufacturing planning Feed market intelligence into engineering to influence product development Provide commercially grounded input into R&D investment decisions Contribute actively to broader company strategy as a member of the Senior Management Team About You Experience & Capability Significant experience in passive fire protection or construction product sales Proven success managing international distributor networks Strong understanding of specification-led selling (architects, consultants, major projects) Experience leading multi-territory sales teams Commercially astute Process-oriented and disciplined in forecasting and reporting Comfortable working closely with manufacturing and engineering functions Personal Attributes Strategically aligned and able to execute an established playbook Collaborative and able to work closely with the Managing Director Commercially serious, personally grounded Energetic and motivated by growth challenges Prepared to challenge constructively, but not disruptively Enjoys building strong, long-term professional relationships Travel This role is UK Head Office based and requires regular international travel to support distributors, recruit partners, and develop in-market specification capability. Why This Role Matters This is a pivotal leadership role at Coopers Fire. The International Sales Director will directly influence revenue growth, global brand positioning, distributor professionalism, and long-term international expansion. The right individual will help establish a stronger, more disciplined, and more strategically aligned global presence for Coopers Fire.
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Apr 01, 2026
Full time
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
