Assistant Store Manager- New London Boutique Luxury womenswear Salary: up to £50,000 plus bonus About the Brand The boutique belongs to an award winning, family owned fashion and lifestyle house celebrated globally for its romantic, vintage inspired aesthetic. Known for its joyful fusion of nostalgia and modern femininity, the brand embraces an abundance of pink, prints, florals, ruffles, lace, and bows - creating an expressive world for romantics at heart and for anyone seeking to feel beautiful, confident, and effortlessly themselves. Role Overview The Assistant Store Manager will act as a key partner to the Retail UK Manager, supporting all aspects of store operations, team leadership, and brand expression. This individual will help build, motivate, and develop a high performing boutique team while ensuring the store consistently reflects the brand's romantic aesthetic and premium service ethos. They will play a crucial role in achieving sales targets, maintaining operational excellence, and fostering a warm, immersive environment for clients. Key Responsibilities Store Leadership & Team Development Support the Retail UK Manager in leading a cohesive, service driven team that embodies the brand's distinctive, dream like identity. Assist in recruiting, onboarding, and training team members; provide continuous coaching to nurture talent and elevate performance. Lead by example on the shop floor, demonstrating exceptional service, styling confidence, and deep product knowledge. Oversee daily floor management, delegation, and team scheduling to ensure optimal coverage and productivity. Client Experience & Brand Representation Deliver a consistently elevated client experience that reflects the brand's whimsical, feminine world. Cultivate strong client relationships and help create a culture of personalised, memorable service. Ensure visual presentation and merchandising reflect seasonal narratives and brand standards at all times. Commercial Performance Support the Retail UK Manager in achieving sales goals, KPIs, and overall store profitability. Monitor performance data, identify opportunities for improvement, and contribute to strategic planning. Oversee stock management, inventory accuracy, and loss prevention measures. Operations & Standards Uphold impeccable operational standards, ensuring excellence in back of house organisation, compliance, and health and safety. Assist with administrative tasks, reporting, and clear communication between the boutique and head office teams. Contribute to the successful execution of all new store opening procedures and ongoing operational processes. Candidate Profile The ideal candidate is: A confident retail leader with experience in premium or luxury fashion environments. Passionate about creating emotional, memorable customer experiences and nurturing long term client relationships. Highly organised, commercially minded, and comfortable supporting a fast paced store opening. Skilled in team coaching, problem solving, and maintaining exceptional operational standards. An ambassador for a romantic, vintage inspired aesthetic with strong styling intuition and attention to detail. Collaborative, adaptable, and self assured in acting as second in command to a senior retail leader. What This Role Offers This is a rare opportunity to help shape the opening and long term success of a beautiful new London boutique for one of the most recognisable modern lifestyle houses. The Assistant Store Manager will play a pivotal role in creating an enchanting, service driven environment-and in setting new benchmarks for retail excellence in the UK market. Very Generous commission structure Employee discount Uniform allowance
Jan 30, 2026
Full time
Assistant Store Manager- New London Boutique Luxury womenswear Salary: up to £50,000 plus bonus About the Brand The boutique belongs to an award winning, family owned fashion and lifestyle house celebrated globally for its romantic, vintage inspired aesthetic. Known for its joyful fusion of nostalgia and modern femininity, the brand embraces an abundance of pink, prints, florals, ruffles, lace, and bows - creating an expressive world for romantics at heart and for anyone seeking to feel beautiful, confident, and effortlessly themselves. Role Overview The Assistant Store Manager will act as a key partner to the Retail UK Manager, supporting all aspects of store operations, team leadership, and brand expression. This individual will help build, motivate, and develop a high performing boutique team while ensuring the store consistently reflects the brand's romantic aesthetic and premium service ethos. They will play a crucial role in achieving sales targets, maintaining operational excellence, and fostering a warm, immersive environment for clients. Key Responsibilities Store Leadership & Team Development Support the Retail UK Manager in leading a cohesive, service driven team that embodies the brand's distinctive, dream like identity. Assist in recruiting, onboarding, and training team members; provide continuous coaching to nurture talent and elevate performance. Lead by example on the shop floor, demonstrating exceptional service, styling confidence, and deep product knowledge. Oversee daily floor management, delegation, and team scheduling to ensure optimal coverage and productivity. Client Experience & Brand Representation Deliver a consistently elevated client experience that reflects the brand's whimsical, feminine world. Cultivate strong client relationships and help create a culture of personalised, memorable service. Ensure visual presentation and merchandising reflect seasonal narratives and brand standards at all times. Commercial Performance Support the Retail UK Manager in achieving sales goals, KPIs, and overall store profitability. Monitor performance data, identify opportunities for improvement, and contribute to strategic planning. Oversee stock management, inventory accuracy, and loss prevention measures. Operations & Standards Uphold impeccable operational standards, ensuring excellence in back of house organisation, compliance, and health and safety. Assist with administrative tasks, reporting, and clear communication between the boutique and head office teams. Contribute to the successful execution of all new store opening procedures and ongoing operational processes. Candidate Profile The ideal candidate is: A confident retail leader with experience in premium or luxury fashion environments. Passionate about creating emotional, memorable customer experiences and nurturing long term client relationships. Highly organised, commercially minded, and comfortable supporting a fast paced store opening. Skilled in team coaching, problem solving, and maintaining exceptional operational standards. An ambassador for a romantic, vintage inspired aesthetic with strong styling intuition and attention to detail. Collaborative, adaptable, and self assured in acting as second in command to a senior retail leader. What This Role Offers This is a rare opportunity to help shape the opening and long term success of a beautiful new London boutique for one of the most recognisable modern lifestyle houses. The Assistant Store Manager will play a pivotal role in creating an enchanting, service driven environment-and in setting new benchmarks for retail excellence in the UK market. Very Generous commission structure Employee discount Uniform allowance
About KOOKAÏ KOOKAÏ is an Australian owned women's fashion label known for its confident, feminine and modern aesthetic. Designed exclusively from the Melbourne Head Office, the brand specialises in high quality, fashion forward pieces at accessible price points, delivered through its global boutiques and online platforms. KOOKAÏ is committed to ethical production, empowering women through style, and operating with passion, innovation, integrity, evolution and teamwork at the core of everything it does. The Role We are looking for a commercially minded and inspiring Assistant Store Manager to join our London team. Reporting to the Store Manager, this role is key to supporting store performance, leading a high performing team, and delivering exceptional customer experiences. In the absence of the Store Manager, the Assistant Store Manager takes full responsibility for the store, ensuring operations, sales, and team development continue seamlessly. Key Responsibilities Co lead and motivate the team to achieve sales targets, KPIs, and operational excellence. Deliver outstanding customer service and uphold KOOKAÏ's Sequence of Service standards. Support recruitment, onboarding, training, and succession planning for store staff. Assist in stock management, visual merchandising, and store presentation to maximise sales. Maintain operational standards including OH&S, loss prevention, and compliance with company policies. Drive team engagement through coaching, performance feedback, and incentive schemes. Support store administration, reporting, and communication with the Retail Support Office. Essential Skills & Requirements Proven experience as a Retail Assistant Store Manager (fashion retail required). Experience leading a team of 5+ employees. Strong leadership, organisational, and communication skills. Commercially focused with experience managing KPIs, rostering, and operational tasks. Product knowledge and ability to follow visual merchandising principles. Adaptable, results driven, and customer and team focused.
Jan 30, 2026
Full time
About KOOKAÏ KOOKAÏ is an Australian owned women's fashion label known for its confident, feminine and modern aesthetic. Designed exclusively from the Melbourne Head Office, the brand specialises in high quality, fashion forward pieces at accessible price points, delivered through its global boutiques and online platforms. KOOKAÏ is committed to ethical production, empowering women through style, and operating with passion, innovation, integrity, evolution and teamwork at the core of everything it does. The Role We are looking for a commercially minded and inspiring Assistant Store Manager to join our London team. Reporting to the Store Manager, this role is key to supporting store performance, leading a high performing team, and delivering exceptional customer experiences. In the absence of the Store Manager, the Assistant Store Manager takes full responsibility for the store, ensuring operations, sales, and team development continue seamlessly. Key Responsibilities Co lead and motivate the team to achieve sales targets, KPIs, and operational excellence. Deliver outstanding customer service and uphold KOOKAÏ's Sequence of Service standards. Support recruitment, onboarding, training, and succession planning for store staff. Assist in stock management, visual merchandising, and store presentation to maximise sales. Maintain operational standards including OH&S, loss prevention, and compliance with company policies. Drive team engagement through coaching, performance feedback, and incentive schemes. Support store administration, reporting, and communication with the Retail Support Office. Essential Skills & Requirements Proven experience as a Retail Assistant Store Manager (fashion retail required). Experience leading a team of 5+ employees. Strong leadership, organisational, and communication skills. Commercially focused with experience managing KPIs, rostering, and operational tasks. Product knowledge and ability to follow visual merchandising principles. Adaptable, results driven, and customer and team focused.
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 30, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Job Title: Customer Service Assistant Location: Mildenhall Salary: 26,000.00- 28,000.00 per year Job Overview We are seeking a dedicated Customer Service Representative to join our client's team. This role involves engaging with customers via various communication channels, providing exceptional service, and supporting the organisation's reputation for excellence. The ideal candidate will possess strong communication skills, be organised, and capable of handling multiple tasks efficiently. Responsibilities Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information regarding products and services, ensuring customer satisfaction Record customer interactions and update relevant data entry systems with precise details Identify opportunities for up-selling additional products or services to maximise sales potential Assist customers with troubleshooting issues and resolving complaints effectively Maintain a positive attitude and uphold excellent phone etiquette during all interactions Collaborate with team members to ensure seamless service delivery and share insights for continuous improvement Skills Proficient in data entry with high attention to detail Excellent communication skills, both verbal and written Strong phone etiquette and professional demeanour Analytical skills to interpret customer needs and provide suitable solutions Ability to up-sell products or services tactfully without being pushy Organised with the ability to manage multiple tasks efficiently under pressure Experience in a customer service environment is preferred but not essential; training will be provided If this role sounds of interest to you, then apply now!
Jan 30, 2026
Contractor
Job Title: Customer Service Assistant Location: Mildenhall Salary: 26,000.00- 28,000.00 per year Job Overview We are seeking a dedicated Customer Service Representative to join our client's team. This role involves engaging with customers via various communication channels, providing exceptional service, and supporting the organisation's reputation for excellence. The ideal candidate will possess strong communication skills, be organised, and capable of handling multiple tasks efficiently. Responsibilities Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information regarding products and services, ensuring customer satisfaction Record customer interactions and update relevant data entry systems with precise details Identify opportunities for up-selling additional products or services to maximise sales potential Assist customers with troubleshooting issues and resolving complaints effectively Maintain a positive attitude and uphold excellent phone etiquette during all interactions Collaborate with team members to ensure seamless service delivery and share insights for continuous improvement Skills Proficient in data entry with high attention to detail Excellent communication skills, both verbal and written Strong phone etiquette and professional demeanour Analytical skills to interpret customer needs and provide suitable solutions Ability to up-sell products or services tactfully without being pushy Organised with the ability to manage multiple tasks efficiently under pressure Experience in a customer service environment is preferred but not essential; training will be provided If this role sounds of interest to you, then apply now!
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 30, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 30, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
WE ARE LOOKING FOR AN EXPERIENCED ASSISTANT STORE MANAGER TO LEAD OUR BEAUTIFUL STORE AT BEAK ST., LONDON! Assistant Store Manager - Beak St. London You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose. At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do. You will lead/support your team to always deliver service that is seamless, efficient and dedicated to the client's needs. You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community. You will be working to achieve KPI targets and you will support creating a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn. KEY RESPONSIBILITIES STORE Ensure exceptional client experiences and establish loyalty within the community Foster client outreach program to drive footfall to the store Push, motivate and support the store team to reach KPI targets and maintain a KPI-driven environment. Drive, supervise and support in-store shopping events via our booking services and follow up to foster client relationships. Take part in analyzing store performance, and support your Store Manager in defining actions required in order to achıeve busıness objectıves. Act on opportunities with your team and strive to secure all sales Maintain VM guidelines Stock management in all aspects TEAM MANAGEMENT Support your Store Manager in leading and planning daily work and operations in the store Support and drive your team to achieve a healthy client loyalty base with in-store activities to foster client relationships. Motivate and coach your team to achieve their personal and store targets. Support facilitating as well as participating in workshops necessary to enhance performance. Responsible for keeping the team environment open, friendly and transparent. Support arranging and facilitating informative and structured staff meetings every month COMMUNICATION & DEVELOPMENT Keep yourself and team members up to date with all relevant information and business trends. Support the development of clear, consistent and organized lines of communication Support administrative duties such as reporting and communicating with the store team and other GANNI stakeholders. Drive your own development and strive to enhance your leadership skills. PROFESSIONAL QUALIFICATIONS Solid and proven management background with at least 1year of store management and team-leading experience Strong client database and experience working with digital clienteling Omnichannel and omnicommerce understanding Sales-driven, results motivated and goal-oriented Experience working with a business intelligence program and an excellent understanding of key performance indicators Experience with leading, motivating and providing excellent sales training to staff members Ability to work in a fast-paced environment PERSONAL QUALIFICATIONS Natural flair for interacting and communicating with people Highly organized, structured and service-minded Team player yet work well independently Loyal and engaged in your workplace Passionate about the GANNI brand A consistently positive and open-minded attitude towards life and the people in it. THE GANNI WAY We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences). The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system! GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team! BE BOLD AND JOIN OUR GANNI COMMUNITY! We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the "Apply for position" button. We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV. ABOUT GANNI Founded in Copenhagen, GANNI is a Danish fashion house led by the husband-and-wife duo Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup. Born from Ditte's joyful and uninhibited approach to fashion, GANNI embodies a vision of self-expression, empowering individuals to feel like their most confident selves. More than a fashion brand, GANNI has grown into a mindset-a movement that embraces a community of progressive-minded change-makers with a distinctive, unconventional sense of style, defining the GANNI Girl and ushering in a new era of luxury. With offices in Copenhagen, Paris, New York, and Shanghai, GANNI is present in over 700 of the world's most prestigious retailers and operates 70 stores across Europe, the United States, and Asia. delivers to 35 countries globally, including Australia, Canada, and South Korea. As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future. OUR VISION & MISSION TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET. Our approach to creating fashion is always disruptive, refreshing and innovative. From challenging the conventions of style, to revolutionizing the business practices of the industry - we challenge the status quo of a cluttered and homogenising landscape in service of better.
Jan 30, 2026
Full time
WE ARE LOOKING FOR AN EXPERIENCED ASSISTANT STORE MANAGER TO LEAD OUR BEAUTIFUL STORE AT BEAK ST., LONDON! Assistant Store Manager - Beak St. London You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose. At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do. You will lead/support your team to always deliver service that is seamless, efficient and dedicated to the client's needs. You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community. You will be working to achieve KPI targets and you will support creating a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn. KEY RESPONSIBILITIES STORE Ensure exceptional client experiences and establish loyalty within the community Foster client outreach program to drive footfall to the store Push, motivate and support the store team to reach KPI targets and maintain a KPI-driven environment. Drive, supervise and support in-store shopping events via our booking services and follow up to foster client relationships. Take part in analyzing store performance, and support your Store Manager in defining actions required in order to achıeve busıness objectıves. Act on opportunities with your team and strive to secure all sales Maintain VM guidelines Stock management in all aspects TEAM MANAGEMENT Support your Store Manager in leading and planning daily work and operations in the store Support and drive your team to achieve a healthy client loyalty base with in-store activities to foster client relationships. Motivate and coach your team to achieve their personal and store targets. Support facilitating as well as participating in workshops necessary to enhance performance. Responsible for keeping the team environment open, friendly and transparent. Support arranging and facilitating informative and structured staff meetings every month COMMUNICATION & DEVELOPMENT Keep yourself and team members up to date with all relevant information and business trends. Support the development of clear, consistent and organized lines of communication Support administrative duties such as reporting and communicating with the store team and other GANNI stakeholders. Drive your own development and strive to enhance your leadership skills. PROFESSIONAL QUALIFICATIONS Solid and proven management background with at least 1year of store management and team-leading experience Strong client database and experience working with digital clienteling Omnichannel and omnicommerce understanding Sales-driven, results motivated and goal-oriented Experience working with a business intelligence program and an excellent understanding of key performance indicators Experience with leading, motivating and providing excellent sales training to staff members Ability to work in a fast-paced environment PERSONAL QUALIFICATIONS Natural flair for interacting and communicating with people Highly organized, structured and service-minded Team player yet work well independently Loyal and engaged in your workplace Passionate about the GANNI brand A consistently positive and open-minded attitude towards life and the people in it. THE GANNI WAY We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences). The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system! GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team! BE BOLD AND JOIN OUR GANNI COMMUNITY! We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the "Apply for position" button. We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV. ABOUT GANNI Founded in Copenhagen, GANNI is a Danish fashion house led by the husband-and-wife duo Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup. Born from Ditte's joyful and uninhibited approach to fashion, GANNI embodies a vision of self-expression, empowering individuals to feel like their most confident selves. More than a fashion brand, GANNI has grown into a mindset-a movement that embraces a community of progressive-minded change-makers with a distinctive, unconventional sense of style, defining the GANNI Girl and ushering in a new era of luxury. With offices in Copenhagen, Paris, New York, and Shanghai, GANNI is present in over 700 of the world's most prestigious retailers and operates 70 stores across Europe, the United States, and Asia. delivers to 35 countries globally, including Australia, Canada, and South Korea. As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future. OUR VISION & MISSION TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET. Our approach to creating fashion is always disruptive, refreshing and innovative. From challenging the conventions of style, to revolutionizing the business practices of the industry - we challenge the status quo of a cluttered and homogenising landscape in service of better.
We are looking for a Assistant Store Manager to join Team OB in our Newcastle store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too serious, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Jan 29, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Newcastle store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too serious, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
About the Organisation Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is Reaching Out to Where You Are . Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes. Ascension Trust is a charity registered in England and Wales (Charity No. /Company No. ) and works in partnership with Ascension Trust Scotland. About Bridge Watch Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London s bridges to identify and support individuals at risk, helping to prevent tragic outcomes. The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support. Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners. Job Summary The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme. The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London. Hours: Part-time, three days a week. Contract: Fixed term for three years. Main Duties & Responsibilities Programme Administration & Coordination Support the coordination of the day-to-day operations of the Bridge Watch programme Manage incoming and outgoing correspondence and maintain accurate administrative records Assist with scheduling, rotas, and general programme organisation Volunteer Support & Engagement Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers Assist with patrol rotas and arranging cover where necessary Support follow-up with volunteers to review early experiences and ongoing engagement Process volunteer expense claims in line with organisational procedures Communications, Events & Engagement Support the development and delivery of programme communications and awareness-raising activities Assist with website and social media content preparation Liaise with volunteers, partners, and external organisations to support meetings and events Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required Operational & Practical Support Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms Order uniforms and equipment and assist with stock management as required Attend meetings, events, and occasional patrols to support programme delivery and quality assurance Monitoring, Development & Funding Support Assist with basic research, data collation, and reporting as directed Support the preparation of evidence and contributions toward funding applications Assist in the development of volunteer resources and support materials General Responsibilities Liaise with members of the wider Ascension Trust staff team as required Undertake any other duties reasonably required in line with the role Experience Experience of working in the third sector Experience in an administrative or coordination role Essential Skills Good understanding of volunteering and the third sector Ability to engage with social media platforms and support basic content creation Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint) Strong organisational skills with attention to detail Ability to prioritise workload and manage competing demands Comfortable working independently and as part of a team Good written and verbal communication skills Willingness and ability to learn new skills Desirable Skills Experience supporting projects or programmes Ability to collate and analyse basic data to support reporting and identify trends To apply, please complete the application form. All CVs must be accompanied by a completed application form. Closing date: Sunday, 28 February 2026. Interview date: w/c 9 March 2026. No contact from agencies or media sales.
Jan 29, 2026
Full time
About the Organisation Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is Reaching Out to Where You Are . Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes. Ascension Trust is a charity registered in England and Wales (Charity No. /Company No. ) and works in partnership with Ascension Trust Scotland. About Bridge Watch Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London s bridges to identify and support individuals at risk, helping to prevent tragic outcomes. The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support. Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners. Job Summary The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme. The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London. Hours: Part-time, three days a week. Contract: Fixed term for three years. Main Duties & Responsibilities Programme Administration & Coordination Support the coordination of the day-to-day operations of the Bridge Watch programme Manage incoming and outgoing correspondence and maintain accurate administrative records Assist with scheduling, rotas, and general programme organisation Volunteer Support & Engagement Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers Assist with patrol rotas and arranging cover where necessary Support follow-up with volunteers to review early experiences and ongoing engagement Process volunteer expense claims in line with organisational procedures Communications, Events & Engagement Support the development and delivery of programme communications and awareness-raising activities Assist with website and social media content preparation Liaise with volunteers, partners, and external organisations to support meetings and events Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required Operational & Practical Support Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms Order uniforms and equipment and assist with stock management as required Attend meetings, events, and occasional patrols to support programme delivery and quality assurance Monitoring, Development & Funding Support Assist with basic research, data collation, and reporting as directed Support the preparation of evidence and contributions toward funding applications Assist in the development of volunteer resources and support materials General Responsibilities Liaise with members of the wider Ascension Trust staff team as required Undertake any other duties reasonably required in line with the role Experience Experience of working in the third sector Experience in an administrative or coordination role Essential Skills Good understanding of volunteering and the third sector Ability to engage with social media platforms and support basic content creation Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint) Strong organisational skills with attention to detail Ability to prioritise workload and manage competing demands Comfortable working independently and as part of a team Good written and verbal communication skills Willingness and ability to learn new skills Desirable Skills Experience supporting projects or programmes Ability to collate and analyse basic data to support reporting and identify trends To apply, please complete the application form. All CVs must be accompanied by a completed application form. Closing date: Sunday, 28 February 2026. Interview date: w/c 9 March 2026. No contact from agencies or media sales.
We are looking for a Assistant Store Manager to join Team OB in our Chester store on a Maternity Cover Contract. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Jan 29, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Chester store on a Maternity Cover Contract. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Trainee Recruitment Consultant - Education Excellent earning potential and full training provided Guildford 26k to 30k plus uncapped commission We are looking for a Trainee Recruitment Consultant to join our well established and flourishing recruitment branch in Guildford. We are one of the leading education recruitment consultancies in the UK, with over 100 recruitment consultants across the UK. The education sector is booming at the moment are we a looking for the next generation of recruitment consultants to build their career. We provide teachers, teaching assistants and school support staff to over a thousand Primary and Secondary schools every day, for both short and long term assignments. About you: Sales background either B2B or B2C Excellent customer service skills Career focussed and money motivated Driven to succeed The role: Full recruitment training from a leading provider Business development and client generation Placing teachers and teaching assistants into short and long term roles Meeting schools, advertising positions, interviewing candidates Excellent career progression opportunities, often within the first 12 months Financial incentives including commission Based in a friendly and sociable office You will have the opportunity to earn significantly above your basic salary with on-target commission and bonuses. Our office in Guildford has a strong reputation for providing high quality education recruitment services in the local area. The environment is friendly and supportive, but busy and very fast paced. If you're looking to kick start your career as a recruitment consultant in the Guildford area, and hoping to join a rapidly expanding, hugely successful business, with a great reputation and one of the lowest turnovers of staff in recruitment, then speak to us. Email your CV or contact Craig Walker. Craig is very happy to discuss the role in more detail.
Jan 29, 2026
Full time
Trainee Recruitment Consultant - Education Excellent earning potential and full training provided Guildford 26k to 30k plus uncapped commission We are looking for a Trainee Recruitment Consultant to join our well established and flourishing recruitment branch in Guildford. We are one of the leading education recruitment consultancies in the UK, with over 100 recruitment consultants across the UK. The education sector is booming at the moment are we a looking for the next generation of recruitment consultants to build their career. We provide teachers, teaching assistants and school support staff to over a thousand Primary and Secondary schools every day, for both short and long term assignments. About you: Sales background either B2B or B2C Excellent customer service skills Career focussed and money motivated Driven to succeed The role: Full recruitment training from a leading provider Business development and client generation Placing teachers and teaching assistants into short and long term roles Meeting schools, advertising positions, interviewing candidates Excellent career progression opportunities, often within the first 12 months Financial incentives including commission Based in a friendly and sociable office You will have the opportunity to earn significantly above your basic salary with on-target commission and bonuses. Our office in Guildford has a strong reputation for providing high quality education recruitment services in the local area. The environment is friendly and supportive, but busy and very fast paced. If you're looking to kick start your career as a recruitment consultant in the Guildford area, and hoping to join a rapidly expanding, hugely successful business, with a great reputation and one of the lowest turnovers of staff in recruitment, then speak to us. Email your CV or contact Craig Walker. Craig is very happy to discuss the role in more detail.
Trainee Recruitment Consultant - SEN Education Excellent earning potential and full training provided 26k to 30k salary plus uncapped commission Berkhamsted We are looking for a Trainee Recruitment Consultant to join our well established and flourishing recruitment branch in Berkhamsted to develop our SEN desk. You will be tasked with placing teachers and teaching assistants in to short and long term placements within SEN schools. You will build long lasting relationships with the schools and maximise the business opportunities with them. We are one of the leading education recruitment consultancies in the UK, with over 100 recruitment consultants across the UK. The education sector is booming at the moment are we a looking for the next generation of recruitment consultants to build their career with us. About you: Sales background either B2B or B2C Excellent customer service skills Career focussed and money motivated Driven to succeed The role: Sales, business development and client generation with schools Full recruitment training from a leading provider Placing teachers and teaching assistants into short and long term roles Meeting schools, advertising positions, interviewing candidates Excellent career progression opportunities, often within the first 12 months Financial incentives including commission You will have the opportunity to earn significantly above your basic salary with on-target commission and bonuses. Our office in Berkhamsted has a strong reputation for providing high quality education recruitment services in the local area. The environment is friendly and supportive, but busy and very fast paced. If you're looking to kick start your career as a recruitment consultant in the Berkhamsted area, and hoping to join a rapidly expanding, hugely successful business, with a great reputation and one of the lowest turnovers of staff in recruitment, then speak to us. Email your CV or contact Craig Walker. Craig is very happy to discuss the role in more detail.
Jan 29, 2026
Full time
Trainee Recruitment Consultant - SEN Education Excellent earning potential and full training provided 26k to 30k salary plus uncapped commission Berkhamsted We are looking for a Trainee Recruitment Consultant to join our well established and flourishing recruitment branch in Berkhamsted to develop our SEN desk. You will be tasked with placing teachers and teaching assistants in to short and long term placements within SEN schools. You will build long lasting relationships with the schools and maximise the business opportunities with them. We are one of the leading education recruitment consultancies in the UK, with over 100 recruitment consultants across the UK. The education sector is booming at the moment are we a looking for the next generation of recruitment consultants to build their career with us. About you: Sales background either B2B or B2C Excellent customer service skills Career focussed and money motivated Driven to succeed The role: Sales, business development and client generation with schools Full recruitment training from a leading provider Placing teachers and teaching assistants into short and long term roles Meeting schools, advertising positions, interviewing candidates Excellent career progression opportunities, often within the first 12 months Financial incentives including commission You will have the opportunity to earn significantly above your basic salary with on-target commission and bonuses. Our office in Berkhamsted has a strong reputation for providing high quality education recruitment services in the local area. The environment is friendly and supportive, but busy and very fast paced. If you're looking to kick start your career as a recruitment consultant in the Berkhamsted area, and hoping to join a rapidly expanding, hugely successful business, with a great reputation and one of the lowest turnovers of staff in recruitment, then speak to us. Email your CV or contact Craig Walker. Craig is very happy to discuss the role in more detail.
Assistant Store Manager Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We're looking for a passionate Assistant Store Manager to join our The North Face team based in Br ent Cross, London As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with. Let's talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level. How you'll make a difference We expect that our Assistant Store Managers help deliver a memorable retail experience by: Driving sales and profitability synergy with your Store Manager Motivating, mentoring, and coaching sales associates Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them Staying on top of core retail operational procedures such as inventory, P&L etc Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results Making sure your store looks great, in line with the brand's visual merchandising guidelines Providing cover in the store manager's absence What makes you the perfect Assistant Store Manager? You love interacting with customers. You set a great example for the rest of the team with your hands on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You are not afraid to take the initiative where your Store Manager is absent. That's the sign of a great Assistant Store Manager! You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too! You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity You have excellent written and verbal communication in English (another language is a plus but not necessary) You are proficient in the use of MS Office and different POS systems You are flexible when it comes to working weekends, evenings and holidays as necessary On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere. What's in it for you? We offer comprehensive benefits that encourage mental, physical, and financial well being for all VF associates. When it comes to benefits, we're the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different. Along with this you will have: Career ownership, enabling you to build your knowledge and experience across different brands A supportive feedback based culture where respect and integrity guide us in what we do Tailored training. From an induction to ongoing online and face to face training sessions, we are committed to helping you grow, both professionally and personally Free to Be We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
Jan 29, 2026
Full time
Assistant Store Manager Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores? We're looking for a passionate Assistant Store Manager to join our The North Face team based in Br ent Cross, London As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with. Let's talk about the role! We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level. How you'll make a difference We expect that our Assistant Store Managers help deliver a memorable retail experience by: Driving sales and profitability synergy with your Store Manager Motivating, mentoring, and coaching sales associates Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them Staying on top of core retail operational procedures such as inventory, P&L etc Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results Making sure your store looks great, in line with the brand's visual merchandising guidelines Providing cover in the store manager's absence What makes you the perfect Assistant Store Manager? You love interacting with customers. You set a great example for the rest of the team with your hands on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You are not afraid to take the initiative where your Store Manager is absent. That's the sign of a great Assistant Store Manager! You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too! You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivity You have excellent written and verbal communication in English (another language is a plus but not necessary) You are proficient in the use of MS Office and different POS systems You are flexible when it comes to working weekends, evenings and holidays as necessary On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere. What's in it for you? We offer comprehensive benefits that encourage mental, physical, and financial well being for all VF associates. When it comes to benefits, we're the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different. Along with this you will have: Career ownership, enabling you to build your knowledge and experience across different brands A supportive feedback based culture where respect and integrity guide us in what we do Tailored training. From an induction to ongoing online and face to face training sessions, we are committed to helping you grow, both professionally and personally Free to Be We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with strong customer interaction skills, a hands-on approach, and the ability to lead a team. This role offers comprehensive benefits and opportunities for career growth.
Jan 29, 2026
Full time
A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with strong customer interaction skills, a hands-on approach, and the ability to lead a team. This role offers comprehensive benefits and opportunities for career growth.
An exciting opportunity has arisen to join our Category Management team as a Category Administrator supporting the TG Jones News & Magazines Buying Team. This is an excellent entry-level/ graduate role for anyone looking to build a career in Buying, Category Management, or Product Administration within a fast-paced retail environment. Working together with TG Jones, wholesalers, distributors, and store teams, you'll play a key role in ensuring ranges are accurate, compliant, and optimised-supporting delivery of the category sales plan. The role is hybrid, split between the Peterborough office and home, with regular fully funded travel to Swindon. Why This Role Is a Great Fit Join the UK's leading retail sales, marketing and distribution company, with a strong presence in publishing and home entertainment A gateway into Buying and Category Management Exposure to supplier management, data integrity, and cross-functional operations Graduate/ entry level opportunity, ideal for career development and growth Internal Job Title: Ranging Assistant - TG Jones (News & Magazines) Job Opportunity Range Management & Data Accuracy Maintain and update store density files, ensuring space is optimised and not exceeded Conduct regular range reviews, including removal of zero sellers and discontinued lines Communication & Collaboration Liaise with wholesalers (e.g., Smiths News and InPost), coordinating monthly account meetings Provide stores with updates on opening times or seasonal/public holiday adjustments Customer & Store Support Respond to customer service queries promptly and professionally Support cross-functional meetings both internally and with customers, contributing administrative accuracy and commercial awareness Company Benefits Benefits That Work for You We offer a comprehensive benefits package to support your wellbeing and lifestyle, including: 28 days holiday plus bank holidays (pro rata) Contributory pension, life assurance, and income protection Learning and development opportunities Executive coaching and mentoring available to all Informal hybrid working Additional leave: volunteering, family-friendly, and loyalty schemes Wellbeing support, including our Employee Assistance Programme On-site gym and parking at Stuart House, Peterborough Reward Gateway scheme - Smart Spending App Plus flexible, salary-sacrifice options: Private medical insurance Car scheme Holiday purchase scheme Essential Skills Strong administrative skillset with excellent organisational capability Confident communicator with professional written and verbal skills High attention to detail and numerical accuracy Strong interpersonal skills with the ability to collaborate across teams and stakeholders Proactive, positive attitude with a drive to take ownership and deliver high-quality work Commitment to excellent customer service Ability to work at pace while managing multiple deadlines Microsoft Office Suite - including outlook and excel Frontline Group is made up of three dynamic business units- Frontline Distribution Solutions, Frontline Retail Solutions , and Gold Key Media -supported by key enabling functions. United by our mission to ' Make the Complex Simple' , we're the UK's leading retail sales, marketing, and distribution company, with a strong presence in publishing and home entertainment. Who We Work With We partner with iconic UK magazine publishers, representing titles like Radio Times , Good Housekeeping , TV Choice , Heat , Top Gear , Grazia , Vogue , Cosmopolitan , Empire , National Geographic , and many more. We also work with major film studios to manage DVD distribution in grocery retail: and run the book category for retailers such as Morrisons and Waitrose. We are currently expanding into additional categories such as music, collectables and other exciting products. At Gold Key Media we work closely with key venues such as four and five star hotels, airport lounges and world famous events internationally. What We Do We collaborate with UK and international retailers, wholesalers, and supply chain partners to deliver on our clients' commercial goals with the vision to be the most valued Distribution and Retail solutions partner. Through Gold Key Media, we also manage premium brand placements across global events, travel hubs, and hospitality venues. Who We Are Jointly owned by Bauer Media and Immediate Media Company (Hubert Burda Media), Frontline Group offers career opportunities across a wide range of business areas. We're passionate about developing talent and have a strong track record of helping our people grow and thrive.
Jan 29, 2026
Full time
An exciting opportunity has arisen to join our Category Management team as a Category Administrator supporting the TG Jones News & Magazines Buying Team. This is an excellent entry-level/ graduate role for anyone looking to build a career in Buying, Category Management, or Product Administration within a fast-paced retail environment. Working together with TG Jones, wholesalers, distributors, and store teams, you'll play a key role in ensuring ranges are accurate, compliant, and optimised-supporting delivery of the category sales plan. The role is hybrid, split between the Peterborough office and home, with regular fully funded travel to Swindon. Why This Role Is a Great Fit Join the UK's leading retail sales, marketing and distribution company, with a strong presence in publishing and home entertainment A gateway into Buying and Category Management Exposure to supplier management, data integrity, and cross-functional operations Graduate/ entry level opportunity, ideal for career development and growth Internal Job Title: Ranging Assistant - TG Jones (News & Magazines) Job Opportunity Range Management & Data Accuracy Maintain and update store density files, ensuring space is optimised and not exceeded Conduct regular range reviews, including removal of zero sellers and discontinued lines Communication & Collaboration Liaise with wholesalers (e.g., Smiths News and InPost), coordinating monthly account meetings Provide stores with updates on opening times or seasonal/public holiday adjustments Customer & Store Support Respond to customer service queries promptly and professionally Support cross-functional meetings both internally and with customers, contributing administrative accuracy and commercial awareness Company Benefits Benefits That Work for You We offer a comprehensive benefits package to support your wellbeing and lifestyle, including: 28 days holiday plus bank holidays (pro rata) Contributory pension, life assurance, and income protection Learning and development opportunities Executive coaching and mentoring available to all Informal hybrid working Additional leave: volunteering, family-friendly, and loyalty schemes Wellbeing support, including our Employee Assistance Programme On-site gym and parking at Stuart House, Peterborough Reward Gateway scheme - Smart Spending App Plus flexible, salary-sacrifice options: Private medical insurance Car scheme Holiday purchase scheme Essential Skills Strong administrative skillset with excellent organisational capability Confident communicator with professional written and verbal skills High attention to detail and numerical accuracy Strong interpersonal skills with the ability to collaborate across teams and stakeholders Proactive, positive attitude with a drive to take ownership and deliver high-quality work Commitment to excellent customer service Ability to work at pace while managing multiple deadlines Microsoft Office Suite - including outlook and excel Frontline Group is made up of three dynamic business units- Frontline Distribution Solutions, Frontline Retail Solutions , and Gold Key Media -supported by key enabling functions. United by our mission to ' Make the Complex Simple' , we're the UK's leading retail sales, marketing, and distribution company, with a strong presence in publishing and home entertainment. Who We Work With We partner with iconic UK magazine publishers, representing titles like Radio Times , Good Housekeeping , TV Choice , Heat , Top Gear , Grazia , Vogue , Cosmopolitan , Empire , National Geographic , and many more. We also work with major film studios to manage DVD distribution in grocery retail: and run the book category for retailers such as Morrisons and Waitrose. We are currently expanding into additional categories such as music, collectables and other exciting products. At Gold Key Media we work closely with key venues such as four and five star hotels, airport lounges and world famous events internationally. What We Do We collaborate with UK and international retailers, wholesalers, and supply chain partners to deliver on our clients' commercial goals with the vision to be the most valued Distribution and Retail solutions partner. Through Gold Key Media, we also manage premium brand placements across global events, travel hubs, and hospitality venues. Who We Are Jointly owned by Bauer Media and Immediate Media Company (Hubert Burda Media), Frontline Group offers career opportunities across a wide range of business areas. We're passionate about developing talent and have a strong track record of helping our people grow and thrive.
We are supporting an established legal firm in the recruitment of a Marketing & Client Support Assistant to join their growing team. This is a junior-level role , ideal for a marketing graduate or someone at the early stages of their career who is looking to gain hands-on experience across marketing, client engagement and business support within a professional services environment click apply for full job details
Jan 29, 2026
Full time
We are supporting an established legal firm in the recruitment of a Marketing & Client Support Assistant to join their growing team. This is a junior-level role , ideal for a marketing graduate or someone at the early stages of their career who is looking to gain hands-on experience across marketing, client engagement and business support within a professional services environment click apply for full job details
Team Support Manager Working Pattern Tues 04:00-12:30 Weds 04:00-12:30 Thurs 04:00-12:30 Fri 04:00-12:30 Sat 04:00-12:30 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Jan 29, 2026
Full time
Team Support Manager Working Pattern Tues 04:00-12:30 Weds 04:00-12:30 Thurs 04:00-12:30 Fri 04:00-12:30 Sat 04:00-12:30 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
GMP Recruitment are proud to be partnered with a hugely successful and easily recognisable, leading Estate Agency in Gloucester. An exciting opportunity has arisen for an experienced and diligent part-time PA to join the Mortgage Services department and contribute to the delivery of the business plan by providing secretarial and administrative support to the Sales and Compliance Manager. This part time role can offer flexible working hours to fit around the successful candidate across Monday Friday between 09:00am 18:00pm, offering £28,000 pro-rata. To be considered candidates must demonstrate previous administrative & secretarial experience in a professional capacity. An understanding of mortgage, finance, or property services processes, compliance and procedures is advantageous but not essential. PA main duties: To be aware of and operate in accordance with Legal & General Operating Procedures Operate in accordance with GPC Operations Manual Provide secretarial support to the Sales & Compliance Manager Maintain a high level of discretion and confidentiality and improve knowledge and skills, (CPD) Organising meetings for Sales Manager and maintaining their diary as required Producing meeting minutes as required within agreed timescales Compiling and collating statistics as required (including staff holidays and sickness) Opening post, reviewing correspondence, prioritizing and distributing to Directors and Sales Manager Dealing with enquiries and complaints to the Directors and Sales & Compliance Managers and taking initial action where possible and appropriate PA required skills and experience: Prior experience as a personal assistant, secretary, or administrative support in a professional office setting. Familiarity with operating procedures, compliance standards, or company manuals. Understanding of mortgage, finance, or property services processes is advantageous Ability to manage diaries, schedule meetings, and produce accurate minutes. If the above role sounds perfect for you, or you require more information, please click apply GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.
Jan 29, 2026
Full time
GMP Recruitment are proud to be partnered with a hugely successful and easily recognisable, leading Estate Agency in Gloucester. An exciting opportunity has arisen for an experienced and diligent part-time PA to join the Mortgage Services department and contribute to the delivery of the business plan by providing secretarial and administrative support to the Sales and Compliance Manager. This part time role can offer flexible working hours to fit around the successful candidate across Monday Friday between 09:00am 18:00pm, offering £28,000 pro-rata. To be considered candidates must demonstrate previous administrative & secretarial experience in a professional capacity. An understanding of mortgage, finance, or property services processes, compliance and procedures is advantageous but not essential. PA main duties: To be aware of and operate in accordance with Legal & General Operating Procedures Operate in accordance with GPC Operations Manual Provide secretarial support to the Sales & Compliance Manager Maintain a high level of discretion and confidentiality and improve knowledge and skills, (CPD) Organising meetings for Sales Manager and maintaining their diary as required Producing meeting minutes as required within agreed timescales Compiling and collating statistics as required (including staff holidays and sickness) Opening post, reviewing correspondence, prioritizing and distributing to Directors and Sales Manager Dealing with enquiries and complaints to the Directors and Sales & Compliance Managers and taking initial action where possible and appropriate PA required skills and experience: Prior experience as a personal assistant, secretary, or administrative support in a professional office setting. Familiarity with operating procedures, compliance standards, or company manuals. Understanding of mortgage, finance, or property services processes is advantageous Ability to manage diaries, schedule meetings, and produce accurate minutes. If the above role sounds perfect for you, or you require more information, please click apply GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.
A leading retail lifestyle brand in the United Kingdom is seeking an Assistant Store Manager to join their energetic team. The role involves supporting the Store Manager to achieve store KPIs and ensuring excellent customer service. Ideal candidates will have at least one year of retail experience, a warm demeanor, and a passion for sales. The position offers competitive salary, generous holiday allowance, and employee discounts. Join us in creating an inviting atmosphere for customers.
Jan 29, 2026
Full time
A leading retail lifestyle brand in the United Kingdom is seeking an Assistant Store Manager to join their energetic team. The role involves supporting the Store Manager to achieve store KPIs and ensuring excellent customer service. Ideal candidates will have at least one year of retail experience, a warm demeanor, and a passion for sales. The position offers competitive salary, generous holiday allowance, and employee discounts. Join us in creating an inviting atmosphere for customers.
Team Support Manager Working Pattern Week 1 Mon 11:30-19:30 Tues 11:30-19:30 Weds 11:30-19:30 Fri 11:30-19:30 Sun 11:30-19:30 Week 2 Sun 08:30-17:30 Mon 08:00-16:00 Weds 09:00-17:00 Thurs 06:00-15:00 Fri 06:00-15:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities andtakes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Jan 29, 2026
Full time
Team Support Manager Working Pattern Week 1 Mon 11:30-19:30 Tues 11:30-19:30 Weds 11:30-19:30 Fri 11:30-19:30 Sun 11:30-19:30 Week 2 Sun 08:30-17:30 Mon 08:00-16:00 Weds 09:00-17:00 Thurs 06:00-15:00 Fri 06:00-15:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities andtakes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
