Growing service sector business based in the Swinton area requires an Accounts Assistant for their growing team. This is an excellent role for someone looking to develop skills in a role that will offer development and progression for the right person. Reporting to the Finance Manager duties of the role will include; Sales Ledger (raising monthly and ad-hoc sales invoices and credit notes / chasing client Purchase Orders / loading sales documents to client portals) Credit Control, chasing clients and escalating issues with nonpayment Cash Allocation from Remittances Support to the Finance Team as required Providing copy documentation on request for audit The right candidate for the role will have experience in Credit Control/ Sales ledger and be happy with an office-based role. In return the opportunity to work in a motivated team that will offer development and progression to the right person.
Feb 01, 2026
Full time
Growing service sector business based in the Swinton area requires an Accounts Assistant for their growing team. This is an excellent role for someone looking to develop skills in a role that will offer development and progression for the right person. Reporting to the Finance Manager duties of the role will include; Sales Ledger (raising monthly and ad-hoc sales invoices and credit notes / chasing client Purchase Orders / loading sales documents to client portals) Credit Control, chasing clients and escalating issues with nonpayment Cash Allocation from Remittances Support to the Finance Team as required Providing copy documentation on request for audit The right candidate for the role will have experience in Credit Control/ Sales ledger and be happy with an office-based role. In return the opportunity to work in a motivated team that will offer development and progression to the right person.
Full time Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn't just a title, but a badge you wear with pride. You'll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren't there, making sure both your team and customers feel like champs. If you bring the energy, we'll bring the rewards. What you'll do: Bring the shop floor to life with your drive, motivation and enthusiasm Wow customers with your technical knowledge and recommend the right products every time Create an environment in which customers feel welcome and comfortable Keep the store on top form when the Store Manager and Assistant Manager are out You'll definitely: Be able to show how you've worked to and exceeded sales targets or met deadlines Have experience of serving and delighting customers in a retail environment Enjoy being part of a team but possess the leadership skills to give guidance and mentorship You might even: Know what it feels like to work in a fast-paced, ever-changing environment Know a thing or two about the telecoms sector What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary Uncapped monthly commission, based on personal and store targets Typical commission of £3,500 (pro-rata); top performers can earn £20,000 Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 01, 2026
Full time
Full time Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn't just a title, but a badge you wear with pride. You'll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren't there, making sure both your team and customers feel like champs. If you bring the energy, we'll bring the rewards. What you'll do: Bring the shop floor to life with your drive, motivation and enthusiasm Wow customers with your technical knowledge and recommend the right products every time Create an environment in which customers feel welcome and comfortable Keep the store on top form when the Store Manager and Assistant Manager are out You'll definitely: Be able to show how you've worked to and exceeded sales targets or met deadlines Have experience of serving and delighting customers in a retail environment Enjoy being part of a team but possess the leadership skills to give guidance and mentorship You might even: Know what it feels like to work in a fast-paced, ever-changing environment Know a thing or two about the telecoms sector What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary Uncapped monthly commission, based on personal and store targets Typical commission of £3,500 (pro-rata); top performers can earn £20,000 Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
This business creates online and in-person courses, events and immersive programmes for senior creative professionals. Their audiences are people like Heads of UX at global tech companies, Lead Designers from major entertainment brands and senior creatives shaping products used by millions. Courses are taught by real practitioners - in London and California - sharing practical frameworks, thinking and lessons from the work they're doing right now. Role overview This is a brilliant entry-level role for someone who loves writing, content and ideas, and wants to build a career in marketing. You'll help turn long-form content - podcasts, talks and interviews with senior creative leaders - into clear, engaging and shareable marketing content. One day you might be pulling insights from a conversation with a Head of UX at a global streaming platform; another day you could be shaping social posts based on a session led by a Lead Designer from a major entertainment brand. You don't need to be a finished marketer. You do need excellent written English, curiosity and the motivation to keep learning. You'll be joining a creative, hard-working team who genuinely enjoy what they do. Because the team is small, you'll see what everyone's working on and how your output directly impacts the business. There's flexibility around working hours, plenty of exposure to senior people in the creative industry and strong support for personal development - including access to the company's own courses. What you're good at Writing clear, engaging English (English as a first language is essential) Absorbing complex information and relaying it in well-written, coherent content Creating short- and long-form written content (newsletters, social posts, updates, ads) Turning podcast transcripts and long-form discussions into shareable insights Editing long-form video content into short clips (Reels / Shorts) Supporting podcasts and YouTube channels (show notes, clips, uploads, basic edits) Proofreading and spotting errors quickly Emailing collaborators, replying to requests and following up conversations Keeping spreadsheets and internal systems organised Learning quickly and staying curious Bonus points for A genuine interest in marketing and/or social media Wanting to become a marketing generalist rather than specialising too early Keeping up with trends on your own (platforms, formats, tone, tools) Creating content in your free time (social, blogs, newsletters, video or similar) Any previous experience managing or contributing to content, even informally Start date: ASAP (ideally no later than 16th February)
Feb 01, 2026
Full time
This business creates online and in-person courses, events and immersive programmes for senior creative professionals. Their audiences are people like Heads of UX at global tech companies, Lead Designers from major entertainment brands and senior creatives shaping products used by millions. Courses are taught by real practitioners - in London and California - sharing practical frameworks, thinking and lessons from the work they're doing right now. Role overview This is a brilliant entry-level role for someone who loves writing, content and ideas, and wants to build a career in marketing. You'll help turn long-form content - podcasts, talks and interviews with senior creative leaders - into clear, engaging and shareable marketing content. One day you might be pulling insights from a conversation with a Head of UX at a global streaming platform; another day you could be shaping social posts based on a session led by a Lead Designer from a major entertainment brand. You don't need to be a finished marketer. You do need excellent written English, curiosity and the motivation to keep learning. You'll be joining a creative, hard-working team who genuinely enjoy what they do. Because the team is small, you'll see what everyone's working on and how your output directly impacts the business. There's flexibility around working hours, plenty of exposure to senior people in the creative industry and strong support for personal development - including access to the company's own courses. What you're good at Writing clear, engaging English (English as a first language is essential) Absorbing complex information and relaying it in well-written, coherent content Creating short- and long-form written content (newsletters, social posts, updates, ads) Turning podcast transcripts and long-form discussions into shareable insights Editing long-form video content into short clips (Reels / Shorts) Supporting podcasts and YouTube channels (show notes, clips, uploads, basic edits) Proofreading and spotting errors quickly Emailing collaborators, replying to requests and following up conversations Keeping spreadsheets and internal systems organised Learning quickly and staying curious Bonus points for A genuine interest in marketing and/or social media Wanting to become a marketing generalist rather than specialising too early Keeping up with trends on your own (platforms, formats, tone, tools) Creating content in your free time (social, blogs, newsletters, video or similar) Any previous experience managing or contributing to content, even informally Start date: ASAP (ideally no later than 16th February)
Associate Marketing Manager Are you ready to own impactful digital marketing campaigns and thrive in a fast-paced environment? We are excited to be partnering with a digital media and publishing company who work with healthcare professionals globally, to deliver high-quality content that supports lifelong learning and enhances patient care. We're seeking a highly motivated and adaptable Associate Marketing Manager to join their dynamic marketing team! This is a hybrid role with 1-2 days a week in their lovely Buckinghamshire office. About the Role: In this exciting role, you will help shape and deliver the digital marketing strategy, primarily through client marketing projects. You'll balance creativity with rigour to ensure every campaign meets the highest standards and manage one direct report. Some of the responsibilities include but are not limited to: Developing and Delivering strategies - Create and execute digital marketing strategies for both and client projects. Building Client Relationships - Build trusted relationships with clients to encourage loyalty and satisfaction. Managing Budgets - Oversee significant paid social budgets, ensuring compliance and focusing on ROI. Implementing Integrated Campaigns - Plan and execute marketing campaigns across paid and organic social channels, email, landing pages, and more. Analysing Performance - Evaluate campaign performance to optimise ROI and enhance customer experience. Collaborating with Teams - Work with internal and external teams to deliver high-quality creative assets, landing pages, and website enhancements. Conducting Research - Research clients' therapy areas and audiences to guide channel and messaging decisions. Developing Partnerships - Manage and develop media partnerships, identify new opportunities, and support the production of sales materials for tailored client marketing projects. Who You Are: The successful person will be educated to degree level, ideally in marketing, advertising, digital communications etc. and have a minimum of three years' experience in digital marketing with a strong background in multichannel campaign delivery, and the confidence to manage large paid social budgets and ensuring compliance. You should be capable of managing multiple projects and possess basic design ability (e.g. using Canva). You will be passionate about social media and experienced in optimising both organic and paid campaigns, optimising on-platform, and staying current with trends. You should be someone who thrives in a fast-paced environment and be creatively minded with a strong appreciation for design. This role offers a highly attractive salary, hybrid working and great company benefits and is available now. If you're ready to make a real impact in a role that demands excellence and creativity, we would love to hear from you. For further information, please send your CV with a short cover note to:
Feb 01, 2026
Full time
Associate Marketing Manager Are you ready to own impactful digital marketing campaigns and thrive in a fast-paced environment? We are excited to be partnering with a digital media and publishing company who work with healthcare professionals globally, to deliver high-quality content that supports lifelong learning and enhances patient care. We're seeking a highly motivated and adaptable Associate Marketing Manager to join their dynamic marketing team! This is a hybrid role with 1-2 days a week in their lovely Buckinghamshire office. About the Role: In this exciting role, you will help shape and deliver the digital marketing strategy, primarily through client marketing projects. You'll balance creativity with rigour to ensure every campaign meets the highest standards and manage one direct report. Some of the responsibilities include but are not limited to: Developing and Delivering strategies - Create and execute digital marketing strategies for both and client projects. Building Client Relationships - Build trusted relationships with clients to encourage loyalty and satisfaction. Managing Budgets - Oversee significant paid social budgets, ensuring compliance and focusing on ROI. Implementing Integrated Campaigns - Plan and execute marketing campaigns across paid and organic social channels, email, landing pages, and more. Analysing Performance - Evaluate campaign performance to optimise ROI and enhance customer experience. Collaborating with Teams - Work with internal and external teams to deliver high-quality creative assets, landing pages, and website enhancements. Conducting Research - Research clients' therapy areas and audiences to guide channel and messaging decisions. Developing Partnerships - Manage and develop media partnerships, identify new opportunities, and support the production of sales materials for tailored client marketing projects. Who You Are: The successful person will be educated to degree level, ideally in marketing, advertising, digital communications etc. and have a minimum of three years' experience in digital marketing with a strong background in multichannel campaign delivery, and the confidence to manage large paid social budgets and ensuring compliance. You should be capable of managing multiple projects and possess basic design ability (e.g. using Canva). You will be passionate about social media and experienced in optimising both organic and paid campaigns, optimising on-platform, and staying current with trends. You should be someone who thrives in a fast-paced environment and be creatively minded with a strong appreciation for design. This role offers a highly attractive salary, hybrid working and great company benefits and is available now. If you're ready to make a real impact in a role that demands excellence and creativity, we would love to hear from you. For further information, please send your CV with a short cover note to:
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Feb 01, 2026
Full time
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Important notice In line with our redeployment policy, we'll prioritise applications from National Trust employees who are under formal notice of redundancy. We're looking for an Assistant Communications & Marketing Specialist Delivery Partner to join our team in London and the South East and help bring our stories to life. This is a fantastic opportunity to support property, regional and national colleagues in creating engaging content that inspires people to connect with nature, beauty, and history. This is a part time role offering 22.5 hours a week. This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 6 months. What it's like to work here You'll be part of the Trust's Specialist Delivery team: a flexible resource of specialist skills and expertise. As one of a multidisciplinary team of experts, including curators, fundraisers, building surveyors and project managers, you'll be working with others to help make things happen. As this role covers the London and South East region, your contractual place of work will be the nearest National Trust regional office to your home. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll be supporting the delivery of effective communications and marketing consultancy services across London and the South East, creating, co-ordinating and collating content across channels such as email, digital, and social media, ensuring it's audience-led and aligned with our brand. You'll be monitoring effectiveness and provide insight to improve engagement and drive visits, assisting with coaching and training property teams to build local capability in marketing and communications. You'll help with planning and delivering proactive campaigns, ensuring alignment with the National Audience Plan. You'll provide hands-on support for requests, research, and information gathering, and contribute to cost-effective solutions. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Content Creation & Channel Management - Ability to create and manage engaging content across digital, social, and email channels while maintaining brand standards. Communication & Relationship Building - Ability to communicate effectively and build strong relationships with internal teams and external stakeholders. Planning & Delivery Support - Ability to support the planning and delivery of marketing and communications activities, managing priorities and deadlines. Learning & Development - Ability to seek opportunities for personal growth and share learning to foster innovation and best practice. Operational & Financial Support - Ability to support cost-effective delivery, including procurement coordination and budget monitoring. Additional criteria for all other applicants: understanding of social media best practice ability to use data and insight to inform decisions and improve engagement. understanding of audience-led approaches to marketing and communications. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Feb 01, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from National Trust employees who are under formal notice of redundancy. We're looking for an Assistant Communications & Marketing Specialist Delivery Partner to join our team in London and the South East and help bring our stories to life. This is a fantastic opportunity to support property, regional and national colleagues in creating engaging content that inspires people to connect with nature, beauty, and history. This is a part time role offering 22.5 hours a week. This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 6 months. What it's like to work here You'll be part of the Trust's Specialist Delivery team: a flexible resource of specialist skills and expertise. As one of a multidisciplinary team of experts, including curators, fundraisers, building surveyors and project managers, you'll be working with others to help make things happen. As this role covers the London and South East region, your contractual place of work will be the nearest National Trust regional office to your home. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll be supporting the delivery of effective communications and marketing consultancy services across London and the South East, creating, co-ordinating and collating content across channels such as email, digital, and social media, ensuring it's audience-led and aligned with our brand. You'll be monitoring effectiveness and provide insight to improve engagement and drive visits, assisting with coaching and training property teams to build local capability in marketing and communications. You'll help with planning and delivering proactive campaigns, ensuring alignment with the National Audience Plan. You'll provide hands-on support for requests, research, and information gathering, and contribute to cost-effective solutions. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Content Creation & Channel Management - Ability to create and manage engaging content across digital, social, and email channels while maintaining brand standards. Communication & Relationship Building - Ability to communicate effectively and build strong relationships with internal teams and external stakeholders. Planning & Delivery Support - Ability to support the planning and delivery of marketing and communications activities, managing priorities and deadlines. Learning & Development - Ability to seek opportunities for personal growth and share learning to foster innovation and best practice. Operational & Financial Support - Ability to support cost-effective delivery, including procurement coordination and budget monitoring. Additional criteria for all other applicants: understanding of social media best practice ability to use data and insight to inform decisions and improve engagement. understanding of audience-led approaches to marketing and communications. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Full-time or Part-time - Experienced Professionals Welcome) Location: Cardiff Contract: Permanent (subject to probation) Hours: Full-time or part-time (flexible - outcome focused) Salary: £40,000 - £55,000 as a guide (full-time equivalent). Remuneration for part-time arrangements will be agreed on a pro-rata basis for the right individual. Employer: Private property owner (not an agency) Overview We are seeking an experienced and reliable Estate / Property Manager to act as the Owner's Representative for a privately owned property portfolio in Cardiff. This is a senior, hands-on role for someone who can take over the day-to-day coordination, decision-making, and oversight of the business as the owner steps back from operational involvement. The role is not about growth or expansion. The focus is on stability, continuity, and sensible management of an established portfolio. The Role The successful candidate will effectively replace the owner as the central point of judgement and coordination, working with: Existing external managing agents (commercial and residential) An in-house accountant An experienced administrative assistant External legal and professional advisers (with paralegal support) You will be trusted to manage issues as they arise, decide what can be handled internally, what should be delegated, and what needs escalation. Key Responsibilities Act as the owner's representative across all property matters Coordinate and oversee managing agents, contractors, and advisers Provide direction and oversight to in-house admin support Deal with new or non-routine situations requiring judgement Oversee compliance, insurance matters, and general estate issues Review correspondence, legal issues, and escalations (with support) Provide clear, concise updates to the owner Who This Role Is For This role would suit someone who is: An experienced property, estates, or facilities professional Comfortable exercising judgement and taking responsibility Practical, calm, and organised Able to understand legal and financial matters at a working level (without needing formal qualifications) Looking for a stable, trusted role rather than career progression Formal legal or accountancy qualifications are not required. Professional property qualifications are welcome but not essential. Working Style This is a small, established business environment. The role is broad rather than narrowly defined and requires common sense, reliability, and the ability to manage people and situations. Hours are flexible and outcome-focused. The owner currently spends approximately 5 hours per weekday on the business and expects the role to be similar, though the successful candidate may organise their time as they see fit. Future Opportunity (Optional) For the right individual, there may be scope in the future to discuss selective property investment or development activity using existing capital. Any such activity would be entirely optional, subject to separate agreement, and structured so that the owner is not required to be operationally involved. The primary focus of the role is the stable and effective management of the existing portfolio. Any future investment activity would only be considered once that position is secure and running independently. Probation An initial probationary period will apply, allowing both parties to confirm the role is the right fit before committing long-term. Why This Role Direct relationship with the owner Genuine autonomy and trust Existing support structure in place No corporate politics or sales targets Long-term stability for the right person How to Apply Please send your CV together with a short note outlining your suitability for a senior, responsible role in a privately owned property business to Helen, email:
Feb 01, 2026
Full time
Full-time or Part-time - Experienced Professionals Welcome) Location: Cardiff Contract: Permanent (subject to probation) Hours: Full-time or part-time (flexible - outcome focused) Salary: £40,000 - £55,000 as a guide (full-time equivalent). Remuneration for part-time arrangements will be agreed on a pro-rata basis for the right individual. Employer: Private property owner (not an agency) Overview We are seeking an experienced and reliable Estate / Property Manager to act as the Owner's Representative for a privately owned property portfolio in Cardiff. This is a senior, hands-on role for someone who can take over the day-to-day coordination, decision-making, and oversight of the business as the owner steps back from operational involvement. The role is not about growth or expansion. The focus is on stability, continuity, and sensible management of an established portfolio. The Role The successful candidate will effectively replace the owner as the central point of judgement and coordination, working with: Existing external managing agents (commercial and residential) An in-house accountant An experienced administrative assistant External legal and professional advisers (with paralegal support) You will be trusted to manage issues as they arise, decide what can be handled internally, what should be delegated, and what needs escalation. Key Responsibilities Act as the owner's representative across all property matters Coordinate and oversee managing agents, contractors, and advisers Provide direction and oversight to in-house admin support Deal with new or non-routine situations requiring judgement Oversee compliance, insurance matters, and general estate issues Review correspondence, legal issues, and escalations (with support) Provide clear, concise updates to the owner Who This Role Is For This role would suit someone who is: An experienced property, estates, or facilities professional Comfortable exercising judgement and taking responsibility Practical, calm, and organised Able to understand legal and financial matters at a working level (without needing formal qualifications) Looking for a stable, trusted role rather than career progression Formal legal or accountancy qualifications are not required. Professional property qualifications are welcome but not essential. Working Style This is a small, established business environment. The role is broad rather than narrowly defined and requires common sense, reliability, and the ability to manage people and situations. Hours are flexible and outcome-focused. The owner currently spends approximately 5 hours per weekday on the business and expects the role to be similar, though the successful candidate may organise their time as they see fit. Future Opportunity (Optional) For the right individual, there may be scope in the future to discuss selective property investment or development activity using existing capital. Any such activity would be entirely optional, subject to separate agreement, and structured so that the owner is not required to be operationally involved. The primary focus of the role is the stable and effective management of the existing portfolio. Any future investment activity would only be considered once that position is secure and running independently. Probation An initial probationary period will apply, allowing both parties to confirm the role is the right fit before committing long-term. Why This Role Direct relationship with the owner Genuine autonomy and trust Existing support structure in place No corporate politics or sales targets Long-term stability for the right person How to Apply Please send your CV together with a short note outlining your suitability for a senior, responsible role in a privately owned property business to Helen, email:
Full-time or Part-time - Experienced Professionals Welcome) Location: Cardiff Contract: Permanent (subject to probation) Hours: Full-time or part-time (flexible - outcome focused) Salary: £40,000 - £55,000 as a guide (full-time equivalent). Remuneration for part-time arrangements will be agreed on a pro-rata basis for the right individual. Employer: Private property owner (not an agency) Overview We are seeking an experienced and reliable Estate / Property Manager to act as the Owner's Representative for a privately owned property portfolio in Cardiff. This is a senior, hands-on role for someone who can take over the day-to-day coordination, decision-making, and oversight of the business as the owner steps back from operational involvement. The role is not about growth or expansion. The focus is on stability, continuity, and sensible management of an established portfolio. The Role The successful candidate will effectively replace the owner as the central point of judgement and coordination, working with: Existing external managing agents (commercial and residential) An in-house accountant An experienced administrative assistant External legal and professional advisers (with paralegal support) You will be trusted to manage issues as they arise, decide what can be handled internally, what should be delegated, and what needs escalation. Key Responsibilities Act as the owner's representative across all property matters Coordinate and oversee managing agents, contractors, and advisers Provide direction and oversight to in-house admin support Deal with new or non-routine situations requiring judgement Oversee compliance, insurance matters, and general estate issues Review correspondence, legal issues, and escalations (with support) Provide clear, concise updates to the owner Who This Role Is For This role would suit someone who is: An experienced property, estates, or facilities professional Comfortable exercising judgement and taking responsibility Practical, calm, and organised Able to understand legal and financial matters at a working level (without needing formal qualifications) Looking for a stable, trusted role rather than career progression Formal legal or accountancy qualifications are not required. Professional property qualifications are welcome but not essential. Working Style This is a small, established business environment. The role is broad rather than narrowly defined and requires common sense, reliability, and the ability to manage people and situations. Hours are flexible and outcome-focused. The owner currently spends approximately 5 hours per weekday on the business and expects the role to be similar, though the successful candidate may organise their time as they see fit. Future Opportunity (Optional) For the right individual, there may be scope in the future to discuss selective property investment or development activity using existing capital. Any such activity would be entirely optional, subject to separate agreement, and structured so that the owner is not required to be operationally involved. The primary focus of the role is the stable and effective management of the existing portfolio. Any future investment activity would only be considered once that position is secure and running independently. Probation An initial probationary period will apply, allowing both parties to confirm the role is the right fit before committing long-term. Why This Role Direct relationship with the owner Genuine autonomy and trust Existing support structure in place No corporate politics or sales targets Long-term stability for the right person How to Apply Please send your CV together with a short note outlining your suitability for a senior, responsible role in a privately owned property business to Helen, email:
Feb 01, 2026
Full time
Full-time or Part-time - Experienced Professionals Welcome) Location: Cardiff Contract: Permanent (subject to probation) Hours: Full-time or part-time (flexible - outcome focused) Salary: £40,000 - £55,000 as a guide (full-time equivalent). Remuneration for part-time arrangements will be agreed on a pro-rata basis for the right individual. Employer: Private property owner (not an agency) Overview We are seeking an experienced and reliable Estate / Property Manager to act as the Owner's Representative for a privately owned property portfolio in Cardiff. This is a senior, hands-on role for someone who can take over the day-to-day coordination, decision-making, and oversight of the business as the owner steps back from operational involvement. The role is not about growth or expansion. The focus is on stability, continuity, and sensible management of an established portfolio. The Role The successful candidate will effectively replace the owner as the central point of judgement and coordination, working with: Existing external managing agents (commercial and residential) An in-house accountant An experienced administrative assistant External legal and professional advisers (with paralegal support) You will be trusted to manage issues as they arise, decide what can be handled internally, what should be delegated, and what needs escalation. Key Responsibilities Act as the owner's representative across all property matters Coordinate and oversee managing agents, contractors, and advisers Provide direction and oversight to in-house admin support Deal with new or non-routine situations requiring judgement Oversee compliance, insurance matters, and general estate issues Review correspondence, legal issues, and escalations (with support) Provide clear, concise updates to the owner Who This Role Is For This role would suit someone who is: An experienced property, estates, or facilities professional Comfortable exercising judgement and taking responsibility Practical, calm, and organised Able to understand legal and financial matters at a working level (without needing formal qualifications) Looking for a stable, trusted role rather than career progression Formal legal or accountancy qualifications are not required. Professional property qualifications are welcome but not essential. Working Style This is a small, established business environment. The role is broad rather than narrowly defined and requires common sense, reliability, and the ability to manage people and situations. Hours are flexible and outcome-focused. The owner currently spends approximately 5 hours per weekday on the business and expects the role to be similar, though the successful candidate may organise their time as they see fit. Future Opportunity (Optional) For the right individual, there may be scope in the future to discuss selective property investment or development activity using existing capital. Any such activity would be entirely optional, subject to separate agreement, and structured so that the owner is not required to be operationally involved. The primary focus of the role is the stable and effective management of the existing portfolio. Any future investment activity would only be considered once that position is secure and running independently. Probation An initial probationary period will apply, allowing both parties to confirm the role is the right fit before committing long-term. Why This Role Direct relationship with the owner Genuine autonomy and trust Existing support structure in place No corporate politics or sales targets Long-term stability for the right person How to Apply Please send your CV together with a short note outlining your suitability for a senior, responsible role in a privately owned property business to Helen, email:
Full-time or Part-time - Experienced Professionals Welcome) Location: Cardiff Contract: Permanent (subject to probation) Hours: Full-time or part-time (flexible - outcome focused) Salary: £40,000 - £55,000 as a guide (full-time equivalent). Remuneration for part-time arrangements will be agreed on a pro-rata basis for the right individual. Employer: Private property owner (not an agency) Overview We are seeking an experienced and reliable Estate / Property Manager to act as the Owner's Representative for a privately owned property portfolio in Cardiff. This is a senior, hands-on role for someone who can take over the day-to-day coordination, decision-making, and oversight of the business as the owner steps back from operational involvement. The role is not about growth or expansion. The focus is on stability, continuity, and sensible management of an established portfolio. The Role The successful candidate will effectively replace the owner as the central point of judgement and coordination, working with: Existing external managing agents (commercial and residential) An in-house accountant An experienced administrative assistant External legal and professional advisers (with paralegal support) You will be trusted to manage issues as they arise, decide what can be handled internally, what should be delegated, and what needs escalation. Key Responsibilities Act as the owner's representative across all property matters Coordinate and oversee managing agents, contractors, and advisers Provide direction and oversight to in-house admin support Deal with new or non-routine situations requiring judgement Oversee compliance, insurance matters, and general estate issues Review correspondence, legal issues, and escalations (with support) Provide clear, concise updates to the owner Who This Role Is For This role would suit someone who is: An experienced property, estates, or facilities professional Comfortable exercising judgement and taking responsibility Practical, calm, and organised Able to understand legal and financial matters at a working level (without needing formal qualifications) Looking for a stable, trusted role rather than career progression Formal legal or accountancy qualifications are not required. Professional property qualifications are welcome but not essential. Working Style This is a small, established business environment. The role is broad rather than narrowly defined and requires common sense, reliability, and the ability to manage people and situations. Hours are flexible and outcome-focused. The owner currently spends approximately 5 hours per weekday on the business and expects the role to be similar, though the successful candidate may organise their time as they see fit. Future Opportunity (Optional) For the right individual, there may be scope in the future to discuss selective property investment or development activity using existing capital. Any such activity would be entirely optional, subject to separate agreement, and structured so that the owner is not required to be operationally involved. The primary focus of the role is the stable and effective management of the existing portfolio. Any future investment activity would only be considered once that position is secure and running independently. Probation An initial probationary period will apply, allowing both parties to confirm the role is the right fit before committing long-term. Why This Role Direct relationship with the owner Genuine autonomy and trust Existing support structure in place No corporate politics or sales targets Long-term stability for the right person How to Apply Please send your CV together with a short note outlining your suitability for a senior, responsible role in a privately owned property business to Helen, email:
Feb 01, 2026
Full time
Full-time or Part-time - Experienced Professionals Welcome) Location: Cardiff Contract: Permanent (subject to probation) Hours: Full-time or part-time (flexible - outcome focused) Salary: £40,000 - £55,000 as a guide (full-time equivalent). Remuneration for part-time arrangements will be agreed on a pro-rata basis for the right individual. Employer: Private property owner (not an agency) Overview We are seeking an experienced and reliable Estate / Property Manager to act as the Owner's Representative for a privately owned property portfolio in Cardiff. This is a senior, hands-on role for someone who can take over the day-to-day coordination, decision-making, and oversight of the business as the owner steps back from operational involvement. The role is not about growth or expansion. The focus is on stability, continuity, and sensible management of an established portfolio. The Role The successful candidate will effectively replace the owner as the central point of judgement and coordination, working with: Existing external managing agents (commercial and residential) An in-house accountant An experienced administrative assistant External legal and professional advisers (with paralegal support) You will be trusted to manage issues as they arise, decide what can be handled internally, what should be delegated, and what needs escalation. Key Responsibilities Act as the owner's representative across all property matters Coordinate and oversee managing agents, contractors, and advisers Provide direction and oversight to in-house admin support Deal with new or non-routine situations requiring judgement Oversee compliance, insurance matters, and general estate issues Review correspondence, legal issues, and escalations (with support) Provide clear, concise updates to the owner Who This Role Is For This role would suit someone who is: An experienced property, estates, or facilities professional Comfortable exercising judgement and taking responsibility Practical, calm, and organised Able to understand legal and financial matters at a working level (without needing formal qualifications) Looking for a stable, trusted role rather than career progression Formal legal or accountancy qualifications are not required. Professional property qualifications are welcome but not essential. Working Style This is a small, established business environment. The role is broad rather than narrowly defined and requires common sense, reliability, and the ability to manage people and situations. Hours are flexible and outcome-focused. The owner currently spends approximately 5 hours per weekday on the business and expects the role to be similar, though the successful candidate may organise their time as they see fit. Future Opportunity (Optional) For the right individual, there may be scope in the future to discuss selective property investment or development activity using existing capital. Any such activity would be entirely optional, subject to separate agreement, and structured so that the owner is not required to be operationally involved. The primary focus of the role is the stable and effective management of the existing portfolio. Any future investment activity would only be considered once that position is secure and running independently. Probation An initial probationary period will apply, allowing both parties to confirm the role is the right fit before committing long-term. Why This Role Direct relationship with the owner Genuine autonomy and trust Existing support structure in place No corporate politics or sales targets Long-term stability for the right person How to Apply Please send your CV together with a short note outlining your suitability for a senior, responsible role in a privately owned property business to Helen, email:
KSJ Investment Properties
Cardiff, South Glamorgan
Full-time or Part-time - Experienced Professionals Welcome) Location: Cardiff Contract: Permanent (subject to probation) Hours: Full-time or part-time (flexible - outcome focused) Salary: £40,000 - £55,000 as a guide (full-time equivalent). Remuneration for part-time arrangements will be agreed on a pro-rata basis for the right individual. Employer: Private property owner (not an agency) Overview We are seeking an experienced and reliable Estate / Property Manager to act as the Owner's Representative for a privately owned property portfolio in Cardiff. This is a senior, hands-on role for someone who can take over the day-to-day coordination, decision-making, and oversight of the business as the owner steps back from operational involvement. The role is not about growth or expansion. The focus is on stability, continuity, and sensible management of an established portfolio. The Role The successful candidate will effectively replace the owner as the central point of judgement and coordination, working with: Existing external managing agents (commercial and residential) An in-house accountant An experienced administrative assistant External legal and professional advisers (with paralegal support) You will be trusted to manage issues as they arise, decide what can be handled internally, what should be delegated, and what needs escalation. Key Responsibilities Act as the owner's representative across all property matters Coordinate and oversee managing agents, contractors, and advisers Provide direction and oversight to in-house admin support Deal with new or non-routine situations requiring judgement Oversee compliance, insurance matters, and general estate issues Review correspondence, legal issues, and escalations (with support) Provide clear, concise updates to the owner Who This Role Is For This role would suit someone who is: An experienced property, estates, or facilities professional Comfortable exercising judgement and taking responsibility Practical, calm, and organised Able to understand legal and financial matters at a working level (without needing formal qualifications) Looking for a stable, trusted role rather than career progression Formal legal or accountancy qualifications are not required. Professional property qualifications are welcome but not essential. Working Style This is a small, established business environment. The role is broad rather than narrowly defined and requires common sense, reliability, and the ability to manage people and situations. Hours are flexible and outcome-focused. The owner currently spends approximately 5 hours per weekday on the business and expects the role to be similar, though the successful candidate may organise their time as they see fit. Future Opportunity (Optional) For the right individual, there may be scope in the future to discuss selective property investment or development activity using existing capital. Any such activity would be entirely optional, subject to separate agreement, and structured so that the owner is not required to be operationally involved. The primary focus of the role is the stable and effective management of the existing portfolio. Any future investment activity would only be considered once that position is secure and running independently. Probation An initial probationary period will apply, allowing both parties to confirm the role is the right fit before committing long-term. Why This Role Direct relationship with the owner Genuine autonomy and trust Existing support structure in place No corporate politics or sales targets Long-term stability for the right person How to Apply Please send your CV together with a short note outlining your suitability for a senior, responsible role in a privately owned property business to Helen, email:
Feb 01, 2026
Full time
Full-time or Part-time - Experienced Professionals Welcome) Location: Cardiff Contract: Permanent (subject to probation) Hours: Full-time or part-time (flexible - outcome focused) Salary: £40,000 - £55,000 as a guide (full-time equivalent). Remuneration for part-time arrangements will be agreed on a pro-rata basis for the right individual. Employer: Private property owner (not an agency) Overview We are seeking an experienced and reliable Estate / Property Manager to act as the Owner's Representative for a privately owned property portfolio in Cardiff. This is a senior, hands-on role for someone who can take over the day-to-day coordination, decision-making, and oversight of the business as the owner steps back from operational involvement. The role is not about growth or expansion. The focus is on stability, continuity, and sensible management of an established portfolio. The Role The successful candidate will effectively replace the owner as the central point of judgement and coordination, working with: Existing external managing agents (commercial and residential) An in-house accountant An experienced administrative assistant External legal and professional advisers (with paralegal support) You will be trusted to manage issues as they arise, decide what can be handled internally, what should be delegated, and what needs escalation. Key Responsibilities Act as the owner's representative across all property matters Coordinate and oversee managing agents, contractors, and advisers Provide direction and oversight to in-house admin support Deal with new or non-routine situations requiring judgement Oversee compliance, insurance matters, and general estate issues Review correspondence, legal issues, and escalations (with support) Provide clear, concise updates to the owner Who This Role Is For This role would suit someone who is: An experienced property, estates, or facilities professional Comfortable exercising judgement and taking responsibility Practical, calm, and organised Able to understand legal and financial matters at a working level (without needing formal qualifications) Looking for a stable, trusted role rather than career progression Formal legal or accountancy qualifications are not required. Professional property qualifications are welcome but not essential. Working Style This is a small, established business environment. The role is broad rather than narrowly defined and requires common sense, reliability, and the ability to manage people and situations. Hours are flexible and outcome-focused. The owner currently spends approximately 5 hours per weekday on the business and expects the role to be similar, though the successful candidate may organise their time as they see fit. Future Opportunity (Optional) For the right individual, there may be scope in the future to discuss selective property investment or development activity using existing capital. Any such activity would be entirely optional, subject to separate agreement, and structured so that the owner is not required to be operationally involved. The primary focus of the role is the stable and effective management of the existing portfolio. Any future investment activity would only be considered once that position is secure and running independently. Probation An initial probationary period will apply, allowing both parties to confirm the role is the right fit before committing long-term. Why This Role Direct relationship with the owner Genuine autonomy and trust Existing support structure in place No corporate politics or sales targets Long-term stability for the right person How to Apply Please send your CV together with a short note outlining your suitability for a senior, responsible role in a privately owned property business to Helen, email:
Deputy Ticketing & Sales Manager (Maternity Cover 14 Month FTC) Department: Marketing & Communications, Ticketing & Sales Reporting to: Ticketing and Sales Manager, Head of Marketing and Communications Role Summary: As Deputy Ticketing & Sales Manager (Maternity Cover), you'll play a vital part in the smooth, day to day operation of our busy Box Office, working closely with the Ticketing & Sales Manager to deliver smart, innovative strategies that boost income, grow audiences, and elevate our sales initiatives, including Memberships and secondary spend opportunities. You'll lead and inspire a team of five Ticketing & Sales Assistants, championing exceptional customer service at every touchpoint while driving revenue, loyalty, and long term engagement. With a sharp eye for accuracy and compliance, you'll also ensure our database remains clean, efficient, and fully GDPR aligned. This is a fantastic opportunity for someone who loves delivering great experiences, thrives in a fast-paced environment, and wants to support the future of how audiences connect with our organisation. Role summary Main duties: Responsible for the day to day management of the Box Office. Oversee the relationship with Ticketing Partner, Spektrix and the continual development of the CRM System. Ensure that all Box Office employees are well informed about products and expected sales schedules and targets. Support the Ticketing & Sales Manager on delivering pricing strategies and initiatives. Managing current and cultivating new relationships with third party ticket agents. Working with the Ticketing & Sales Manager on the set-up of shows and events. Supporting the Ticketing & Sales Manager and Head of Marketing and Communications on the development of and implementation of digital ticketing. Deputising for the Ticketing & Sales Manager when required. Responsible for ensuring BOH provides a seamless Box Office service, including carrying out training and ensuring all team members are proactively selling all shows, memberships, donations, packages and ancillary items for BOH and any third-party clients. Proactively manage ticketing inventory by regularly checking sales for individual performances. Building and maintaining excellent relationships with producers, casts and agents and internal staff across the entire organisation. Set up and manage procedures and systems to ensure department processes are documented and conducted in an efficient, secure and accurate manner. Champion access for all, in particular supporting BSL, captioned, relaxed and AD performances. Support our BOH Creates programme with all ticketed events and activities to promote school group bookings, workshops, free activities and events. Support the Front of House team with event information. Support the Development department by promoting Buxton Opera House as charity and increasing individual giving and membership sales. Ensure that all sales are reconciled correctly and that all staff adhere to BOH finance and data entry procedures. Be accountable for the effective management of cash handling. Produce, as necessary, any sales and performance reports for all productions at BOH. In addition, liaise with all incoming companies, artists, creatives and external groups regarding ticket sales. Identify opportunities which increase customer loyalty and maximise sales and income. Comply with and uphold the principles of relevant legislation, company policies and procedures, including GDPR, to ensure that all data is dealt with in accordance with current legislation. Be an ambassador and advocate for BOH and promote the company's values and behaviours. Undertake any additional tasks as may reasonably be required from time to time. Person Specification Essential Experience: A proven track record of managing, training, and motivating staff in a sales environment Experience of working in a customer facing environment, with a customer centric approach, whilst delivering exceptional results Pro-active and self-motivated with the ability to prioritise and work across multiple tasks A professional and courteous attitude, with the ability to communicate effectively with a wide range of people and stakeholders Meticulous attention to accuracy and detail Experience of reconciliation and banking procedures Experience of sales and financial reporting Experience of working to and exceeding sales targets Skills and Knowledge: Strong planning and organisational skills Exceptional communication skills (both written and verbal) Confident in managing a fast-paced and demanding priorities Computer literacy (specifically MS office and website CMS systems) Highly numerate and analytical in regard to sales, audience data and financial reporting Ability and confidence in managing relationships with creative teams, treating differing views with discretion and diplomacy Experience of working in the arts, heritage or cultural/creative industries Ability to analyse trends and interpret data Understanding of the Disability Discrimination Act and working knowledge of GDPR Awareness of Health & Safety Ability to work independently and as part of a team Education, Training and Qualifications: Educated to A level standard or equivalent Personal Attributes An interest in performing arts/theatre Commitment to achieving high standards in all areas of work Ability to motivate and manage teams Skilled managing a demanding workload, prioritising, and delegating effectively Excellent planning and communication skills Flexible approach to working, including the ability to work unsociable hours in the evening and at weekends Ability to work on multiple projects with conflicting deadlines Good team player A talent for building rapport with customers, colleagues, and stakeholders alike Desirable Experience: Demonstrable experience of working in a similar role in an arts or ticketing organisation Experience using Spektrix or another similar ticketing platform to analyse and interpret data Skills and Knowledge: Knowledge and experience in the use of Spektrix and Audience profiling Knowledge of the High Peak area and/or challenges of working in rural community settings Education, Training and Qualifications: Qualifications in First Aid Qualifications/Training in Customer Service Role Specification The postholder will work across the organisation, including at Buxton Opera House, the Pavilion Arts Centre, and the Trust's offices at No. 5 The Square. All staff are expected to work flexibly in line with their role and the charity's objectives. The Deputy Ticketing & Sales Manager will be required to work evenings and weekends. This job description may be updated to reflect future business needs. Contract: Maternity Cover 14 Month Fixed Term, Full Time (37.5 hours per week) Salary: £27,750 per annum. Probation period: 6 months. Pension: Auto enrolment. Annual Leave: 25 days plus 8 days bank holiday per annum. Preferred start date: Mon 9 March 2025. Benefits of working with us At Buxton Opera House, we value our team and offer a range of benefits to support your wellbeing, development, and enjoyment of working in a vibrant cultural environment: Complimentary and discounted tickets to theatre and live events Staff discounts at our bars and merchandise counters Generous annual leave starting at 25 days from your first day of employment Flexible working arrangements including, where appropriate to the role, opportunities for remote working and adaptable hours where possible Ongoing training and development, from a comprehensive induction to role-specific learning, courses, and skills-building opportunities. We also support personal growth through conferences, external training, and team-building activities Staff social events throughout the year A chance to make a difference and be part of a legacy where history, community, and creativity take centre stage. How to apply We'd love to hear from you! To apply, please send your CV, along with a covering letter detailing: Why you're interested in this role The key skills and experience you would bring to the position Email your application to Emily Jeeves, Head of Marketing and Communications. Application deadline: Sun 8 Feb, 11.59pm. If you would like to find out more about the role before applying, please contact Rebekah Powell, Ticketing and Sales Manager, on for an informal conversation. We warmly welcome applications from people of all backgrounds and lived experiences. You may not meet every criterion listed, and that's okay . if you have some relevant experience and a motivation to learn and grow, we encourage you to apply. Thank you for your interest. We look forward to receiving your application! High Peak Theatre Trust Limited (Reg'd Office) No. 5 The Square, Buxton, Derbyshire, SK17 6AZ Company No . click apply for full job details
Feb 01, 2026
Full time
Deputy Ticketing & Sales Manager (Maternity Cover 14 Month FTC) Department: Marketing & Communications, Ticketing & Sales Reporting to: Ticketing and Sales Manager, Head of Marketing and Communications Role Summary: As Deputy Ticketing & Sales Manager (Maternity Cover), you'll play a vital part in the smooth, day to day operation of our busy Box Office, working closely with the Ticketing & Sales Manager to deliver smart, innovative strategies that boost income, grow audiences, and elevate our sales initiatives, including Memberships and secondary spend opportunities. You'll lead and inspire a team of five Ticketing & Sales Assistants, championing exceptional customer service at every touchpoint while driving revenue, loyalty, and long term engagement. With a sharp eye for accuracy and compliance, you'll also ensure our database remains clean, efficient, and fully GDPR aligned. This is a fantastic opportunity for someone who loves delivering great experiences, thrives in a fast-paced environment, and wants to support the future of how audiences connect with our organisation. Role summary Main duties: Responsible for the day to day management of the Box Office. Oversee the relationship with Ticketing Partner, Spektrix and the continual development of the CRM System. Ensure that all Box Office employees are well informed about products and expected sales schedules and targets. Support the Ticketing & Sales Manager on delivering pricing strategies and initiatives. Managing current and cultivating new relationships with third party ticket agents. Working with the Ticketing & Sales Manager on the set-up of shows and events. Supporting the Ticketing & Sales Manager and Head of Marketing and Communications on the development of and implementation of digital ticketing. Deputising for the Ticketing & Sales Manager when required. Responsible for ensuring BOH provides a seamless Box Office service, including carrying out training and ensuring all team members are proactively selling all shows, memberships, donations, packages and ancillary items for BOH and any third-party clients. Proactively manage ticketing inventory by regularly checking sales for individual performances. Building and maintaining excellent relationships with producers, casts and agents and internal staff across the entire organisation. Set up and manage procedures and systems to ensure department processes are documented and conducted in an efficient, secure and accurate manner. Champion access for all, in particular supporting BSL, captioned, relaxed and AD performances. Support our BOH Creates programme with all ticketed events and activities to promote school group bookings, workshops, free activities and events. Support the Front of House team with event information. Support the Development department by promoting Buxton Opera House as charity and increasing individual giving and membership sales. Ensure that all sales are reconciled correctly and that all staff adhere to BOH finance and data entry procedures. Be accountable for the effective management of cash handling. Produce, as necessary, any sales and performance reports for all productions at BOH. In addition, liaise with all incoming companies, artists, creatives and external groups regarding ticket sales. Identify opportunities which increase customer loyalty and maximise sales and income. Comply with and uphold the principles of relevant legislation, company policies and procedures, including GDPR, to ensure that all data is dealt with in accordance with current legislation. Be an ambassador and advocate for BOH and promote the company's values and behaviours. Undertake any additional tasks as may reasonably be required from time to time. Person Specification Essential Experience: A proven track record of managing, training, and motivating staff in a sales environment Experience of working in a customer facing environment, with a customer centric approach, whilst delivering exceptional results Pro-active and self-motivated with the ability to prioritise and work across multiple tasks A professional and courteous attitude, with the ability to communicate effectively with a wide range of people and stakeholders Meticulous attention to accuracy and detail Experience of reconciliation and banking procedures Experience of sales and financial reporting Experience of working to and exceeding sales targets Skills and Knowledge: Strong planning and organisational skills Exceptional communication skills (both written and verbal) Confident in managing a fast-paced and demanding priorities Computer literacy (specifically MS office and website CMS systems) Highly numerate and analytical in regard to sales, audience data and financial reporting Ability and confidence in managing relationships with creative teams, treating differing views with discretion and diplomacy Experience of working in the arts, heritage or cultural/creative industries Ability to analyse trends and interpret data Understanding of the Disability Discrimination Act and working knowledge of GDPR Awareness of Health & Safety Ability to work independently and as part of a team Education, Training and Qualifications: Educated to A level standard or equivalent Personal Attributes An interest in performing arts/theatre Commitment to achieving high standards in all areas of work Ability to motivate and manage teams Skilled managing a demanding workload, prioritising, and delegating effectively Excellent planning and communication skills Flexible approach to working, including the ability to work unsociable hours in the evening and at weekends Ability to work on multiple projects with conflicting deadlines Good team player A talent for building rapport with customers, colleagues, and stakeholders alike Desirable Experience: Demonstrable experience of working in a similar role in an arts or ticketing organisation Experience using Spektrix or another similar ticketing platform to analyse and interpret data Skills and Knowledge: Knowledge and experience in the use of Spektrix and Audience profiling Knowledge of the High Peak area and/or challenges of working in rural community settings Education, Training and Qualifications: Qualifications in First Aid Qualifications/Training in Customer Service Role Specification The postholder will work across the organisation, including at Buxton Opera House, the Pavilion Arts Centre, and the Trust's offices at No. 5 The Square. All staff are expected to work flexibly in line with their role and the charity's objectives. The Deputy Ticketing & Sales Manager will be required to work evenings and weekends. This job description may be updated to reflect future business needs. Contract: Maternity Cover 14 Month Fixed Term, Full Time (37.5 hours per week) Salary: £27,750 per annum. Probation period: 6 months. Pension: Auto enrolment. Annual Leave: 25 days plus 8 days bank holiday per annum. Preferred start date: Mon 9 March 2025. Benefits of working with us At Buxton Opera House, we value our team and offer a range of benefits to support your wellbeing, development, and enjoyment of working in a vibrant cultural environment: Complimentary and discounted tickets to theatre and live events Staff discounts at our bars and merchandise counters Generous annual leave starting at 25 days from your first day of employment Flexible working arrangements including, where appropriate to the role, opportunities for remote working and adaptable hours where possible Ongoing training and development, from a comprehensive induction to role-specific learning, courses, and skills-building opportunities. We also support personal growth through conferences, external training, and team-building activities Staff social events throughout the year A chance to make a difference and be part of a legacy where history, community, and creativity take centre stage. How to apply We'd love to hear from you! To apply, please send your CV, along with a covering letter detailing: Why you're interested in this role The key skills and experience you would bring to the position Email your application to Emily Jeeves, Head of Marketing and Communications. Application deadline: Sun 8 Feb, 11.59pm. If you would like to find out more about the role before applying, please contact Rebekah Powell, Ticketing and Sales Manager, on for an informal conversation. We warmly welcome applications from people of all backgrounds and lived experiences. You may not meet every criterion listed, and that's okay . if you have some relevant experience and a motivation to learn and grow, we encourage you to apply. Thank you for your interest. We look forward to receiving your application! High Peak Theatre Trust Limited (Reg'd Office) No. 5 The Square, Buxton, Derbyshire, SK17 6AZ Company No . click apply for full job details
Logistics Administrator We are seeking a detail driven Logistics Administrator to support the smooth coordination of office furniture deliveries and installations across our projects. Salary: £30,000 Location: Office based, Near Duston, Northampton Hours: Monday to Thursday - 8:30am-5:30pm Friday 8.30-4.30pm Closing date: 27/2/2026 About the role As the Logistics Administrator, you will play a vital role in ensuring the efficient movement of furniture from suppliers through to successful delivery and installation. This is an excellent opportunity for someone looking to develop a career in logistics within a supportive, fast paced environment. You will support the coordination of deliveries from warehouses, suppliers and installation teams, ensuring all documentation is accurate and consistently maintained. You'll help schedule installations for customer projects, track orders and keep internal systems updated so that colleagues and customers always have clear, reliable information. Working closely with transport providers, installers, suppliers and internal teams, you'll assist in resolving basic delivery or order related issues and help keep operations running smoothly. The role also includes supporting inventory checks, maintaining purchase orders and job files, and providing general administrative support to the logistics and opera6tions team. Key responsibilities include: Assisting with the coordination and scheduling of deliveries and installations. Preparing and maintaining delivery documentation, job files and purchase orders. Tracking orders and keeping internal systems and spreadsheets updated. Liaising with transport providers, suppliers, installers and internal sales teams. Assisting with resolving delivery or order issues with support from senior team members. Supporting inventory checks and reporting. Ensuring all paperwork for delivered and installed furniture is accurate and complete. Providing general administrative support to the logistics and operations function. About you You will be organised, proactive and comfortable managing multiple tasks in a busy environment. With strong attention to detail and the ability to follow processes accurately, you'll bring a positive, customer focused approach to the team. You should also have: Strong administrative and organisational skills. Good communication skills, both written and verbal. Basic proficiency in Microsoft Office (Excel and Outlook essential). The ability to work well as part of a team and build effective working relationships. It would be great if you also have: Previous experience in logistics, administration or customer service. An interest in supply chain or operations. Familiarity with delivery scheduling or order processing. About the organisation A specialist provider of furniture solutions, delivering and installing high quality products for customers and project sites across the UK. The logistics team plays a central role in ensuring every project runs smoothly, and they pride themselves on reliability, excellent customer service and a collaborative working culture. Other roles you may have experience of could include: Logistics Coordinator, Operations Administrator, Supply Chain Assistant, Delivery Scheduler, Transport Administrator, Warehouse Administrator, Customer Service Administrator, Project Support Assistant, Order Processing Administrator.
Feb 01, 2026
Full time
Logistics Administrator We are seeking a detail driven Logistics Administrator to support the smooth coordination of office furniture deliveries and installations across our projects. Salary: £30,000 Location: Office based, Near Duston, Northampton Hours: Monday to Thursday - 8:30am-5:30pm Friday 8.30-4.30pm Closing date: 27/2/2026 About the role As the Logistics Administrator, you will play a vital role in ensuring the efficient movement of furniture from suppliers through to successful delivery and installation. This is an excellent opportunity for someone looking to develop a career in logistics within a supportive, fast paced environment. You will support the coordination of deliveries from warehouses, suppliers and installation teams, ensuring all documentation is accurate and consistently maintained. You'll help schedule installations for customer projects, track orders and keep internal systems updated so that colleagues and customers always have clear, reliable information. Working closely with transport providers, installers, suppliers and internal teams, you'll assist in resolving basic delivery or order related issues and help keep operations running smoothly. The role also includes supporting inventory checks, maintaining purchase orders and job files, and providing general administrative support to the logistics and opera6tions team. Key responsibilities include: Assisting with the coordination and scheduling of deliveries and installations. Preparing and maintaining delivery documentation, job files and purchase orders. Tracking orders and keeping internal systems and spreadsheets updated. Liaising with transport providers, suppliers, installers and internal sales teams. Assisting with resolving delivery or order issues with support from senior team members. Supporting inventory checks and reporting. Ensuring all paperwork for delivered and installed furniture is accurate and complete. Providing general administrative support to the logistics and operations function. About you You will be organised, proactive and comfortable managing multiple tasks in a busy environment. With strong attention to detail and the ability to follow processes accurately, you'll bring a positive, customer focused approach to the team. You should also have: Strong administrative and organisational skills. Good communication skills, both written and verbal. Basic proficiency in Microsoft Office (Excel and Outlook essential). The ability to work well as part of a team and build effective working relationships. It would be great if you also have: Previous experience in logistics, administration or customer service. An interest in supply chain or operations. Familiarity with delivery scheduling or order processing. About the organisation A specialist provider of furniture solutions, delivering and installing high quality products for customers and project sites across the UK. The logistics team plays a central role in ensuring every project runs smoothly, and they pride themselves on reliability, excellent customer service and a collaborative working culture. Other roles you may have experience of could include: Logistics Coordinator, Operations Administrator, Supply Chain Assistant, Delivery Scheduler, Transport Administrator, Warehouse Administrator, Customer Service Administrator, Project Support Assistant, Order Processing Administrator.
Title: Commercial Business Development Manager Reporting to: CEO/Senior Leadership Team Salary range: Competitive (experience dependent) Basis: Full time - 35 hours per week, Monday to Friday Location: London Somerset House, Hybrid working (other locations and Remote working can be considered) About Us We are an expanding organisation operating within the global media and entertainment sector. Our work spans international markets and involves collaboration with broadcasters, production companies, digital platforms, talent agencies, advertisers, and creative partners worldwide. This is an exciting opportunity to join a fast-paced, creative, and internationally focused business, playing a key role in shaping commercial strategy and driving long-term growth across multiple territories Job Purpose The Commercial Business Development Manager will be responsible for identifying, developing, and securing new commercial opportunities across global markets. You will drive revenue growth, build strategic partnerships, and strengthen the organisation's international footprint while contributing to long-term commercial strategy. This role is suited to a commercially astute professional with strong relationship-building skills and a deep understanding of the media and entertainment landscape, or transferable business development experience from professional services with a strong interest in the creative industries. Key Accountabilities Business development & strategy Identify and pursue new business opportunities across the media and entertainment industry, targeting both established and emerging markets. Develop and implement commercial strategies to drive revenue growth, increase market share, and maximise profitability. Monitor international market trends, technological developments, and regulatory changes, using insights to inform strategic decision-making. commercial planning and reporting. Partnerships & Negotiations Build, manage, and nurture relationships with key global stakeholders, including broadcasters, production companies, digital platforms, talent agencies, advertisers, and strategic partners. Lead commercial negotiations and secure agreements that deliver mutually beneficial outcomes. Oversee contract management in collaboration with legal and finance teams to ensure accuracy, compliance, and commercial value. Internal collaboration & communication Work closely with internal teams such as marketing, content, legal, and finance to deliver integrated commercial initiatives. Prepare and deliver high-quality presentations, pitches, and proposals to prospective clients and partners. Represent the organisation professionally at meetings, industry events, and international engagements as required. Additional Information We are an equal-opportunity employer and value diversity. Applications are welcomed from candidates of all backgrounds. To apply, please submit your CV and a cover letter outlining your relevant experience, your vision for commercial growth within the media and entertainment sector, and your salary/package expectations. Applications are reviewed on a rolling basis. Person Specification The successful candidate will be a commercially driven professional with strong relationship-building skills and an interest in working within the global media and entertainment sector. They will demonstrate proven experience in business development, sales, or commercial strategy, with the ability to identify new opportunities, negotiate effectively, and deliver measurable revenue growth. Strong communication skills, commercial awareness, and confidence working with senior stakeholders are essential. The role requires a proactive, organised, and adaptable individual who is comfortable working across international markets, managing multiple priorities, and collaborating with internal teams. A strategic mindset, analytical approach, and willingness to travel are key to success in this position. Criteria Essential Proven experience in business development, sales, or commercial management within media and entertainment, or extensive business development experience within professional services with a strong interest in the creative sector. Strong commercial acumen with the ability to identify and capitalise on new opportunities. Excellent communication, negotiation, and interpersonal skills. Strategic mindset with strong analytical and problem-solving abilities. Willingness and ability to travel internationally as required. High level of organisation, self-motivation, and ability to manage multiple priorities. Desirable Bachelor's degree in Business, Media, Marketing, or a related field. Advanced qualifications relevant to commercial management or strategy. Established international industry network. Experience working across multiple global markets. Proficiency in CRM platforms and familiarity with digital media technologies. Benefits Competitive salary and performance-based bonus scheme Global travel opportunities Professional development and industry networking Flexible and hybrid working arrangements Inclusive, collaborative, and internationally focused working environment 25 days of paid holiday per year (pro-rated) in addition to statutory bank and public holidays. 5 of these days are to be taken during the office closure period in December. Increasing to 28 days after 5 year's service. 1 moving day per year. Company Pension Scheme. Annual ticket allowance for Polyarts and HarrisonParrott artist events. Flexible working, starting and ending times. Employee Assistant Programme. Study support and leave.
Feb 01, 2026
Full time
Title: Commercial Business Development Manager Reporting to: CEO/Senior Leadership Team Salary range: Competitive (experience dependent) Basis: Full time - 35 hours per week, Monday to Friday Location: London Somerset House, Hybrid working (other locations and Remote working can be considered) About Us We are an expanding organisation operating within the global media and entertainment sector. Our work spans international markets and involves collaboration with broadcasters, production companies, digital platforms, talent agencies, advertisers, and creative partners worldwide. This is an exciting opportunity to join a fast-paced, creative, and internationally focused business, playing a key role in shaping commercial strategy and driving long-term growth across multiple territories Job Purpose The Commercial Business Development Manager will be responsible for identifying, developing, and securing new commercial opportunities across global markets. You will drive revenue growth, build strategic partnerships, and strengthen the organisation's international footprint while contributing to long-term commercial strategy. This role is suited to a commercially astute professional with strong relationship-building skills and a deep understanding of the media and entertainment landscape, or transferable business development experience from professional services with a strong interest in the creative industries. Key Accountabilities Business development & strategy Identify and pursue new business opportunities across the media and entertainment industry, targeting both established and emerging markets. Develop and implement commercial strategies to drive revenue growth, increase market share, and maximise profitability. Monitor international market trends, technological developments, and regulatory changes, using insights to inform strategic decision-making. commercial planning and reporting. Partnerships & Negotiations Build, manage, and nurture relationships with key global stakeholders, including broadcasters, production companies, digital platforms, talent agencies, advertisers, and strategic partners. Lead commercial negotiations and secure agreements that deliver mutually beneficial outcomes. Oversee contract management in collaboration with legal and finance teams to ensure accuracy, compliance, and commercial value. Internal collaboration & communication Work closely with internal teams such as marketing, content, legal, and finance to deliver integrated commercial initiatives. Prepare and deliver high-quality presentations, pitches, and proposals to prospective clients and partners. Represent the organisation professionally at meetings, industry events, and international engagements as required. Additional Information We are an equal-opportunity employer and value diversity. Applications are welcomed from candidates of all backgrounds. To apply, please submit your CV and a cover letter outlining your relevant experience, your vision for commercial growth within the media and entertainment sector, and your salary/package expectations. Applications are reviewed on a rolling basis. Person Specification The successful candidate will be a commercially driven professional with strong relationship-building skills and an interest in working within the global media and entertainment sector. They will demonstrate proven experience in business development, sales, or commercial strategy, with the ability to identify new opportunities, negotiate effectively, and deliver measurable revenue growth. Strong communication skills, commercial awareness, and confidence working with senior stakeholders are essential. The role requires a proactive, organised, and adaptable individual who is comfortable working across international markets, managing multiple priorities, and collaborating with internal teams. A strategic mindset, analytical approach, and willingness to travel are key to success in this position. Criteria Essential Proven experience in business development, sales, or commercial management within media and entertainment, or extensive business development experience within professional services with a strong interest in the creative sector. Strong commercial acumen with the ability to identify and capitalise on new opportunities. Excellent communication, negotiation, and interpersonal skills. Strategic mindset with strong analytical and problem-solving abilities. Willingness and ability to travel internationally as required. High level of organisation, self-motivation, and ability to manage multiple priorities. Desirable Bachelor's degree in Business, Media, Marketing, or a related field. Advanced qualifications relevant to commercial management or strategy. Established international industry network. Experience working across multiple global markets. Proficiency in CRM platforms and familiarity with digital media technologies. Benefits Competitive salary and performance-based bonus scheme Global travel opportunities Professional development and industry networking Flexible and hybrid working arrangements Inclusive, collaborative, and internationally focused working environment 25 days of paid holiday per year (pro-rated) in addition to statutory bank and public holidays. 5 of these days are to be taken during the office closure period in December. Increasing to 28 days after 5 year's service. 1 moving day per year. Company Pension Scheme. Annual ticket allowance for Polyarts and HarrisonParrott artist events. Flexible working, starting and ending times. Employee Assistant Programme. Study support and leave.
Job Title : Store Manager Location : Dagenham, East London Salary : £30,000 - £38,000 per annum Job Type : Full-Time, Permanent About us The Company is a leading name in the specialist school uniform industry, known for our heritage, reliability, and commitment to the local community. Based out of our lively Dagenham hub, we serve as a vital partner to schools across the region, providing high-quality, durable uniforms both in-store and through our dedicated digital platforms. We pride ourselves on blending traditional service values with modern retail operations. When you join the company, you aren't just managing a shop; you are joining a respected local institution that plays a key role in the educational journey of thousands of students. About the role We are seeking a dynamic and multi-talented leader to take the helm of our Dagenham operations. This is a high-impact role where you will bridge the gap between retail excellence and professional customer service to ensure client retention. To succeed, you will first familiarise yourself with the fundamental aspects of our school uniform business, including school uniform policies, our website's front and back end, and our EPOS and till systems. You will also gain a deep understanding of our stock and respective stock locations to ensure seamless delivery to our customers. Key areas of responsibility Leadership & Staff Management : Recruit, train, schedule, motivate, and appraise staff; foster a positive team environment; and manage performance in a way that maximises sales. Sales & Profitability : Set and achieve ambitious sales targets against agreed KPIs, implement innovative strategies to increase revenue, and provide in-depth analysis of sales data. Customer Experience : Liaise and communicate professionally with clients and customers in person, by phone, and via email. You will deliver exceptional service, handle complaints with total professionalism, and build lasting customer relationships. B2B Growth : Assist with managing a diverse portfolio of business accounts (schools and other clients) and represent the company at high-profile marketing and sales events. Operations & Inventory : Oversee all daily operations, manage stock levels and ordering, lead loss prevention initiatives, and maintain impeccable store cleanliness and organisation. Merchandising : Plan and arrange promotional materials, displays, and in-store setups to maximise every sales opportunity. Compliance : Ensure strict adherence to company policies, health and safety regulations, and security procedures. About you The ideal candidate is a proactive professional who can pivot between the fast-paced nature of a retail floor and the strategic requirements of store management. Proven Leadership : You possess strong communication and interpersonal skills with a track record of managing and motivating teams. Strategic Thinker : You have strong problem-solving and decision-making abilities, with the confidence to act on your own initiative. Commercial Acumen : You bring significant experience in retail sales and marketing, with the ability to turn data into actionable results. Operational Expert : You have a solid knowledge of inventory management and a keen eye for visual merchandising to keep the store looking its best. What we offer Competitive Salary : £30,000 - £38,000 reflective of your experience and the dual nature of the role. Career Autonomy : The chance to lead a well-known local business and make a tangible impact on its growth and community reputation. Varied Workday : A unique blend of retail management, external marketing events, and professional B2B client services. Prime Location : Work in the heart of East London with excellent transport links and a vibrant local culture. This role requires a leader who is comfortable representing the brand externally at school events and marketing functions, ensuring the company remains the premier choice for uniform provision. If this sounds like you hit the apply button and start your journey with us today! Candidates with experience of; Retail Manager, Shop Manager, Client Services Manager, Business Development Manager, Area Manager, School Uniform Sales, B2B Sales Assistant, Retail Leadership, Customer Services Manager will also be considered for this role.
Feb 01, 2026
Full time
Job Title : Store Manager Location : Dagenham, East London Salary : £30,000 - £38,000 per annum Job Type : Full-Time, Permanent About us The Company is a leading name in the specialist school uniform industry, known for our heritage, reliability, and commitment to the local community. Based out of our lively Dagenham hub, we serve as a vital partner to schools across the region, providing high-quality, durable uniforms both in-store and through our dedicated digital platforms. We pride ourselves on blending traditional service values with modern retail operations. When you join the company, you aren't just managing a shop; you are joining a respected local institution that plays a key role in the educational journey of thousands of students. About the role We are seeking a dynamic and multi-talented leader to take the helm of our Dagenham operations. This is a high-impact role where you will bridge the gap between retail excellence and professional customer service to ensure client retention. To succeed, you will first familiarise yourself with the fundamental aspects of our school uniform business, including school uniform policies, our website's front and back end, and our EPOS and till systems. You will also gain a deep understanding of our stock and respective stock locations to ensure seamless delivery to our customers. Key areas of responsibility Leadership & Staff Management : Recruit, train, schedule, motivate, and appraise staff; foster a positive team environment; and manage performance in a way that maximises sales. Sales & Profitability : Set and achieve ambitious sales targets against agreed KPIs, implement innovative strategies to increase revenue, and provide in-depth analysis of sales data. Customer Experience : Liaise and communicate professionally with clients and customers in person, by phone, and via email. You will deliver exceptional service, handle complaints with total professionalism, and build lasting customer relationships. B2B Growth : Assist with managing a diverse portfolio of business accounts (schools and other clients) and represent the company at high-profile marketing and sales events. Operations & Inventory : Oversee all daily operations, manage stock levels and ordering, lead loss prevention initiatives, and maintain impeccable store cleanliness and organisation. Merchandising : Plan and arrange promotional materials, displays, and in-store setups to maximise every sales opportunity. Compliance : Ensure strict adherence to company policies, health and safety regulations, and security procedures. About you The ideal candidate is a proactive professional who can pivot between the fast-paced nature of a retail floor and the strategic requirements of store management. Proven Leadership : You possess strong communication and interpersonal skills with a track record of managing and motivating teams. Strategic Thinker : You have strong problem-solving and decision-making abilities, with the confidence to act on your own initiative. Commercial Acumen : You bring significant experience in retail sales and marketing, with the ability to turn data into actionable results. Operational Expert : You have a solid knowledge of inventory management and a keen eye for visual merchandising to keep the store looking its best. What we offer Competitive Salary : £30,000 - £38,000 reflective of your experience and the dual nature of the role. Career Autonomy : The chance to lead a well-known local business and make a tangible impact on its growth and community reputation. Varied Workday : A unique blend of retail management, external marketing events, and professional B2B client services. Prime Location : Work in the heart of East London with excellent transport links and a vibrant local culture. This role requires a leader who is comfortable representing the brand externally at school events and marketing functions, ensuring the company remains the premier choice for uniform provision. If this sounds like you hit the apply button and start your journey with us today! Candidates with experience of; Retail Manager, Shop Manager, Client Services Manager, Business Development Manager, Area Manager, School Uniform Sales, B2B Sales Assistant, Retail Leadership, Customer Services Manager will also be considered for this role.
FLAT FEE RECRUITER
Newcastle Upon Tyne, Tyne And Wear
Position: Assistant Head of Property Management Location: Jesmond, NE2 Employment Type: Full-time Salary: £37,000 per annum with Quarterly bonus About the Company Our client is a market-leading Estate, Lettings and Property Management Agency dedicated to delivering outstanding service to Landlords, tenants, and our wider client base. They pride ourselves on professionalism, exceptional customer care, and maintaining the highest industry standards. They have a rare and exciting opportunity as they are now seeking a highly experienced and motivated Assistant Head of Property Management to support our Property Management Department. The Role Reporting directly to the Head of Property Management, you will play a key leadership role in the daily operations, service delivery, and performance of the department. As the first point of escalation for staff and client issues, you will guide, support, and develop the team while ensuring that service excellence remains at the forefront of everything we do. Key Responsibilities Include: Acting as the first point of contact for all team escalations and HR-related queries Reporting to the Head of Department (HOD) on departmental performance, operational issues, and progress Overseeing daily operations in partnership with the HOD, including daily Property Management duties where required A portfolio of properties dealing with pro-active and reactive maintenance Delivering exceptional customer service to drive client retention and positive referrals Monitoring departmental performance and addressing service issues proactively Ensuring personal and team targets are consistently achieved Ensuring the full team adhere to company policies, procedures, and professional standards Producing weekly reports and overseeing team meetings and reviews Analysing departmental figures to identify areas for improvement Maintaining commercial awareness of the Sales and Lettings teams Handling and investigating formal complaints Onboarding new clients Attending relevant courses, networking events, and landlord sessions Reviewing deposit disputes prior to arbitration submission Objectives of the Assistant Head of Property Management Always maintain outstanding levels of customer service Take proactive action on new departmental initiatives Always represent the company professionally Lead by example to motivate and inspire the full team Support the full team working toward professional qualifications Provide detailed handovers to ensure continuity during your own periods of absence About You We are looking for someone who is: Propertymark L3 qualification in Residential Lettings and Property Management or a property related degree/qualification is desirable Highly experienced in property management A confident leader with strong people-management skills Exceptionally organised, proactive, and solution-focused Skilled in communication, customer service, and conflict resolution Comfortable managing high workloads and fast-paced environments Knowledgeable in industry compliance, legislation, and best practice Ambitious, professional, and motivated to drive departmental growth What We Offer Competitive salary and benefits - £37,000 per annum with Quarterly bonus based on departmental and company performance Some hybrid working options available 24 days annual leave per annum + bank holidays + a period over Christmas and New Year 8 hours of free flexible working Option to buy and sell annual leave Professional development support, including Propertymark qualifications Fully paid for Company Events A collaborative and supportive team culture Opportunities to influence and shape departmental growth Please submit your covering letter and CV to be considered. Please note that applications without a covering letter will not be considered .
Feb 01, 2026
Full time
Position: Assistant Head of Property Management Location: Jesmond, NE2 Employment Type: Full-time Salary: £37,000 per annum with Quarterly bonus About the Company Our client is a market-leading Estate, Lettings and Property Management Agency dedicated to delivering outstanding service to Landlords, tenants, and our wider client base. They pride ourselves on professionalism, exceptional customer care, and maintaining the highest industry standards. They have a rare and exciting opportunity as they are now seeking a highly experienced and motivated Assistant Head of Property Management to support our Property Management Department. The Role Reporting directly to the Head of Property Management, you will play a key leadership role in the daily operations, service delivery, and performance of the department. As the first point of escalation for staff and client issues, you will guide, support, and develop the team while ensuring that service excellence remains at the forefront of everything we do. Key Responsibilities Include: Acting as the first point of contact for all team escalations and HR-related queries Reporting to the Head of Department (HOD) on departmental performance, operational issues, and progress Overseeing daily operations in partnership with the HOD, including daily Property Management duties where required A portfolio of properties dealing with pro-active and reactive maintenance Delivering exceptional customer service to drive client retention and positive referrals Monitoring departmental performance and addressing service issues proactively Ensuring personal and team targets are consistently achieved Ensuring the full team adhere to company policies, procedures, and professional standards Producing weekly reports and overseeing team meetings and reviews Analysing departmental figures to identify areas for improvement Maintaining commercial awareness of the Sales and Lettings teams Handling and investigating formal complaints Onboarding new clients Attending relevant courses, networking events, and landlord sessions Reviewing deposit disputes prior to arbitration submission Objectives of the Assistant Head of Property Management Always maintain outstanding levels of customer service Take proactive action on new departmental initiatives Always represent the company professionally Lead by example to motivate and inspire the full team Support the full team working toward professional qualifications Provide detailed handovers to ensure continuity during your own periods of absence About You We are looking for someone who is: Propertymark L3 qualification in Residential Lettings and Property Management or a property related degree/qualification is desirable Highly experienced in property management A confident leader with strong people-management skills Exceptionally organised, proactive, and solution-focused Skilled in communication, customer service, and conflict resolution Comfortable managing high workloads and fast-paced environments Knowledgeable in industry compliance, legislation, and best practice Ambitious, professional, and motivated to drive departmental growth What We Offer Competitive salary and benefits - £37,000 per annum with Quarterly bonus based on departmental and company performance Some hybrid working options available 24 days annual leave per annum + bank holidays + a period over Christmas and New Year 8 hours of free flexible working Option to buy and sell annual leave Professional development support, including Propertymark qualifications Fully paid for Company Events A collaborative and supportive team culture Opportunities to influence and shape departmental growth Please submit your covering letter and CV to be considered. Please note that applications without a covering letter will not be considered .
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Feb 01, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you a highly motivated individual looking for a new and exciting opportunity with uncapped progression as a sales assistant? Have you worked as a sales assistant before or a looking to jump start your sales career? Due to the upcoming expansion, our client is currently recruiting for sales assistants who are driven, focused and passionate about what they do, but also understand the important of excellent customer service. They are not looking for sales assistants with loads of previous experience as they offer full product training and sales coaching. However, they are looking for people who share their core values and entrepreneurial mindset. This opportunity offers genuine career progression and advancement opportunities with this sales company, with people being rewarded for all their achievements and hard work. Some of the benefits include: Vibrant fun office International and national travel Team building activities Weekly earnings They are looking for candidates who have these ideal attributes for our events sales assistant campaigns: - Self motivation and a strong work ethic - Great personal presentation - Strong team working skills - A positive approach to problem solving - A passion to achieve goals - A drive to succeed as a sales assistant So, if you are looking for an opportunity to join a successful and passionate team, and think that these qualities describe you, look no further than this sales assistant role. No previous sales and customer service experience is required but can be an advantage for this self-employed commission only role as their established coaching system is there to guide you through your advancements within this sales assistant role. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Feb 01, 2026
Full time
Are you a highly motivated individual looking for a new and exciting opportunity with uncapped progression as a sales assistant? Have you worked as a sales assistant before or a looking to jump start your sales career? Due to the upcoming expansion, our client is currently recruiting for sales assistants who are driven, focused and passionate about what they do, but also understand the important of excellent customer service. They are not looking for sales assistants with loads of previous experience as they offer full product training and sales coaching. However, they are looking for people who share their core values and entrepreneurial mindset. This opportunity offers genuine career progression and advancement opportunities with this sales company, with people being rewarded for all their achievements and hard work. Some of the benefits include: Vibrant fun office International and national travel Team building activities Weekly earnings They are looking for candidates who have these ideal attributes for our events sales assistant campaigns: - Self motivation and a strong work ethic - Great personal presentation - Strong team working skills - A positive approach to problem solving - A passion to achieve goals - A drive to succeed as a sales assistant So, if you are looking for an opportunity to join a successful and passionate team, and think that these qualities describe you, look no further than this sales assistant role. No previous sales and customer service experience is required but can be an advantage for this self-employed commission only role as their established coaching system is there to guide you through your advancements within this sales assistant role. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Inc Recruitment
Newcastle Upon Tyne, Tyne And Wear
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Feb 01, 2026
Full time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Practice Manager Streatham Salary: Competitive + performance-related bonus Working pattern: Full-time This company are looking for an exceptional Practice Manager to join our vibrant, fashion-forward practice. We are seeking a top-tier candidate with strong managerial experience, a passion for optics, and the ability to lead from the front. As the Practice Manager, you will be responsible for the smooth operation of the practice, leading by example, and driving both clinical excellence and business growth. This is a high-responsibility role ideal for an experienced, dynamic, and results-driven manager looking to take on a leadership challenge. The role You will be the leader of the team, ensuring that every aspect of the practice is running efficiently - from patient care and team development to sales performance and stock control. You will manage a skilled team of dispensers, Optical Assistants, and front-of-house staff while working closely with senior management to ensure the practice thrives. Key responsibilities Lead, manage, and inspire the team to deliver exceptional customer service Oversee day-to-day operations, including team management, scheduling, and stock control Drive sales performance through a customer-centric approach and sales targets Develop and implement strategies to improve patient experience and retention Ensure the practice meets operational, clinical, and compliance standards Manage training and development of team members, with a focus on growth and progression Maintain visual merchandising and practice presentation to the highest standards About you Proven managerial experience in optics, retail, or healthcare (ideally with a dispensing background) Strong leadership skills with a track record of driving team performance Highly organized, with excellent time-management and problem-solving abilities Passion for delivering exceptional patient care and service excellence Results-driven and comfortable working in a target-driven environment Flexible, proactive, and a natural people leader with the ability to inspire your team What we offer Competitive salary with performance-based bonus Clear pathway for career progression within the group The opportunity to work in a fast-paced, dynamic, and fashion-led practice Full support for ongoing training and professional development A high-energy, collaborative team environment where your leadership will truly make an impact If you're an A candidate ready to step into a leadership role, take charge of a highly skilled team, and make a real difference in an innovative, fast-paced environment, we want to hear from you! Apply now or get in touch for a confidential conversation.
Feb 01, 2026
Full time
Practice Manager Streatham Salary: Competitive + performance-related bonus Working pattern: Full-time This company are looking for an exceptional Practice Manager to join our vibrant, fashion-forward practice. We are seeking a top-tier candidate with strong managerial experience, a passion for optics, and the ability to lead from the front. As the Practice Manager, you will be responsible for the smooth operation of the practice, leading by example, and driving both clinical excellence and business growth. This is a high-responsibility role ideal for an experienced, dynamic, and results-driven manager looking to take on a leadership challenge. The role You will be the leader of the team, ensuring that every aspect of the practice is running efficiently - from patient care and team development to sales performance and stock control. You will manage a skilled team of dispensers, Optical Assistants, and front-of-house staff while working closely with senior management to ensure the practice thrives. Key responsibilities Lead, manage, and inspire the team to deliver exceptional customer service Oversee day-to-day operations, including team management, scheduling, and stock control Drive sales performance through a customer-centric approach and sales targets Develop and implement strategies to improve patient experience and retention Ensure the practice meets operational, clinical, and compliance standards Manage training and development of team members, with a focus on growth and progression Maintain visual merchandising and practice presentation to the highest standards About you Proven managerial experience in optics, retail, or healthcare (ideally with a dispensing background) Strong leadership skills with a track record of driving team performance Highly organized, with excellent time-management and problem-solving abilities Passion for delivering exceptional patient care and service excellence Results-driven and comfortable working in a target-driven environment Flexible, proactive, and a natural people leader with the ability to inspire your team What we offer Competitive salary with performance-based bonus Clear pathway for career progression within the group The opportunity to work in a fast-paced, dynamic, and fashion-led practice Full support for ongoing training and professional development A high-energy, collaborative team environment where your leadership will truly make an impact If you're an A candidate ready to step into a leadership role, take charge of a highly skilled team, and make a real difference in an innovative, fast-paced environment, we want to hear from you! Apply now or get in touch for a confidential conversation.
As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Feb 01, 2026
Full time
As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
