We're looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you'll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high-growth B2B SaaS environment. You'll work closely with the Director of CS Operations, Customer Success leadership, and cross-functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You'll Be Doing Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day-to-day operational support to the Customer Success and Renewals teams, responding to ad-hoc data, reporting, and system requests Collaborating cross-functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We're Looking For Essential 2+ years' experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role Strong experience with Salesforce, including report and dashboard building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self-starting mindset Comfortable working in a fast-paced, matrixed environment with non-technical stakeholders Desirable Hands-on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP / finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
May 11, 2026
Contractor
We're looking for a detail-oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you'll play a hands-on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high-growth B2B SaaS environment. You'll work closely with the Director of CS Operations, Customer Success leadership, and cross-functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You'll Be Doing Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day-to-day operational support to the Customer Success and Renewals teams, responding to ad-hoc data, reporting, and system requests Collaborating cross-functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We're Looking For Essential 2+ years' experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role Strong experience with Salesforce, including report and dashboard building Proven analytical skills with confidence working with large datasets and translating insights into clear outputs Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI) High attention to detail, strong data ownership, and a proactive, self-starting mindset Comfortable working in a fast-paced, matrixed environment with non-technical stakeholders Desirable Hands-on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP / finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in a data strategy, audience planning, or marketing analytics role within a B2B environment. Strong understanding of data-driven marketing, segmentation, and audience development across digital and offline channels. Technical experience of using Python/SQL manage data retriev al , update, and delete data, as well as define and manage the structure of the database Automate recurring data workflows and reporting processes using Alteryx and SQL to improve data accessibility, reduce manual effort, and increase analytical throughput Function as a technical liaison and advisor to stakeholders, translating business questions into data queries and delivering clear, data-backed recommendations. Ability to translate analytics and data science outputs into meaningful marketing strategies and actions. Excellent stakeholder management skills with the ability to influence across multiple teams and levels. Experience managing third-party data suppliers or marketing technology partners. Proficiency with marketing data platforms (e.g., CRM, CDP, DMP) and analytics tools. A collaborative mindset and passion for leveraging data to drive growth and customer value. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 11, 2026
Full time
For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky Business is on an exciting journey to use data more intelligently to engage and grow our business audiences. We're looking for a Data Strategist to play a pivotal role in shaping and delivering our B2B audience strategy, driving smarter targeting, measurement, and optimisation across verticals. Sitting within the Data and Marketing Operations team, you'll act as the bridge between Advanced Analytics, Marketing Operations, and Commercial and Marketing teams-ensuring data-driven insights are turned into actionable marketing strategies. You'll also collaborate with third-party marketing service suppliers to enhance Sky Business' B2B audience capabilities. What you'll do: Develop and own the B2B audience data strategy, ensuring audience segmentation and targeting are insight-led and commercially focused. Collaborate with Advanced Analytics to translate complex data outputs into actionable audience and campaign strategies. Develops, analyses and reports on Audience Segmentation/Models to inform Sky's Business commercial or revenue strategy Work closely with Marketing Operations to ensure effective campaign activation and performance measurement. Partner with Commercial and Marketing teams to align data initiatives with business objectives and customer growth priorities. Manage relationships with third-party data and marketing service providers, ensuring best-in-class data management, enrichment, and integration practices. Champion data governance and compliance within marketing operations, ensuring ethical and compliant use of customer and prospect data. Drive innovation in how Sky Business uses data to identify and target high-value audiences across sectors and channels. What you'll bring: Proven experience in a data strategy, audience planning, or marketing analytics role within a B2B environment. Strong understanding of data-driven marketing, segmentation, and audience development across digital and offline channels. Technical experience of using Python/SQL manage data retriev al , update, and delete data, as well as define and manage the structure of the database Automate recurring data workflows and reporting processes using Alteryx and SQL to improve data accessibility, reduce manual effort, and increase analytical throughput Function as a technical liaison and advisor to stakeholders, translating business questions into data queries and delivering clear, data-backed recommendations. Ability to translate analytics and data science outputs into meaningful marketing strategies and actions. Excellent stakeholder management skills with the ability to influence across multiple teams and levels. Experience managing third-party data suppliers or marketing technology partners. Proficiency with marketing data platforms (e.g., CRM, CDP, DMP) and analytics tools. A collaborative mindset and passion for leveraging data to drive growth and customer value. Team Overview Sky Business is a new, exciting division of Sky. We're passionate about giving small businesses a better broadband experience and we've learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we're looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The Opportunity - M4 Corridor - Windsor / Slough / Reading / Bracknell / Wokingham We are seeking a highly ambitious and driven Junior Merchandiser (or a Senior Assistant Merchandiser ready for the next step) to join a rapidly growing luxury brand. This is a pivotal role within a fast-paced, entrepreneurial environment, offering the opportunity to take real ownership across WSSI management, stock planning, sales analysis, and product lifecycle management. You'll play a key role in supporting merchandising strategy, driving trading performance, and ensuring the success of a premium product range. Key Responsibilities Merchandising & Trading Lead line project management from planning through to product launch Own and manage WSSI (Weekly Sales, Stock & Intake) processes to optimise stock levels and maximise sales performance Deliver detailed sales analysis, trading reports, and performance insights Identify risks and opportunities across stock, intake, and sell-through Planning & Stock Management Support forecasting, demand planning, and inventory management Oversee stock intake, replenishment, and availability Monitor product performance, margin, and stock turn Product & Ecommerce Merchandising Manage new product setup including product codes, pricing, and costings Maintain website product listings, ensuring accuracy of descriptions, imagery, and categorisation Support online merchandising, product sortation, and conversion optimisation Critical Path & Cross-Functional Collaboration Track critical path timelines to ensure on-time product launches Work closely with Buying, Marketing, Finance, Logistics, and Customer Service Act as a key point of contact for merchandising insights and reporting About You Bachelor's degree or equivalent 3-6 years' experience in merchandising, assistant merchandising, or stock planning Strong experience with WSSI, forecasting, and inventory management Advanced Excel skills (pivot tables, VLOOKUP, data analysis) Strong understanding of retail KPIs: sell-through, margin, stock turn, intake planning Highly organised with excellent attention to detail and time management Commercially aware with a passion for retail, ecommerce, and product performance Experience within luxury, fashion, accessories, or watches is highly desirable Proactive, driven, and confident in a fast-paced SME environment What's on Offer Salary circa 38,000 + discretionary annual bonus Hybrid working (1 day from home) 25 days holiday + birthday off Pension contribution Optional health insurance & life insurance Staff discount On-site parking Collaborative, high-growth environment with strong career progression Junior Merchandiser, Assistant Merchandiser, Senior Assistant Merchandiser, Retail Merchandising, Ecommerce Merchandising, WSSI, Stock Planning, Inventory Management, Demand Planning, Forecasting, Trading Analyst, Sales Analysis, Product Lifecycle, Luxury Retail, Watches, Jewellery, Fashion, Excel, Data Analysis, Buying & Merchandising, DTC, Online Retail, Product Setup, Critical Path Management Mandeville is acting as an Employment Agency in relation to this vacancy.
May 10, 2026
Full time
The Opportunity - M4 Corridor - Windsor / Slough / Reading / Bracknell / Wokingham We are seeking a highly ambitious and driven Junior Merchandiser (or a Senior Assistant Merchandiser ready for the next step) to join a rapidly growing luxury brand. This is a pivotal role within a fast-paced, entrepreneurial environment, offering the opportunity to take real ownership across WSSI management, stock planning, sales analysis, and product lifecycle management. You'll play a key role in supporting merchandising strategy, driving trading performance, and ensuring the success of a premium product range. Key Responsibilities Merchandising & Trading Lead line project management from planning through to product launch Own and manage WSSI (Weekly Sales, Stock & Intake) processes to optimise stock levels and maximise sales performance Deliver detailed sales analysis, trading reports, and performance insights Identify risks and opportunities across stock, intake, and sell-through Planning & Stock Management Support forecasting, demand planning, and inventory management Oversee stock intake, replenishment, and availability Monitor product performance, margin, and stock turn Product & Ecommerce Merchandising Manage new product setup including product codes, pricing, and costings Maintain website product listings, ensuring accuracy of descriptions, imagery, and categorisation Support online merchandising, product sortation, and conversion optimisation Critical Path & Cross-Functional Collaboration Track critical path timelines to ensure on-time product launches Work closely with Buying, Marketing, Finance, Logistics, and Customer Service Act as a key point of contact for merchandising insights and reporting About You Bachelor's degree or equivalent 3-6 years' experience in merchandising, assistant merchandising, or stock planning Strong experience with WSSI, forecasting, and inventory management Advanced Excel skills (pivot tables, VLOOKUP, data analysis) Strong understanding of retail KPIs: sell-through, margin, stock turn, intake planning Highly organised with excellent attention to detail and time management Commercially aware with a passion for retail, ecommerce, and product performance Experience within luxury, fashion, accessories, or watches is highly desirable Proactive, driven, and confident in a fast-paced SME environment What's on Offer Salary circa 38,000 + discretionary annual bonus Hybrid working (1 day from home) 25 days holiday + birthday off Pension contribution Optional health insurance & life insurance Staff discount On-site parking Collaborative, high-growth environment with strong career progression Junior Merchandiser, Assistant Merchandiser, Senior Assistant Merchandiser, Retail Merchandising, Ecommerce Merchandising, WSSI, Stock Planning, Inventory Management, Demand Planning, Forecasting, Trading Analyst, Sales Analysis, Product Lifecycle, Luxury Retail, Watches, Jewellery, Fashion, Excel, Data Analysis, Buying & Merchandising, DTC, Online Retail, Product Setup, Critical Path Management Mandeville is acting as an Employment Agency in relation to this vacancy.
Promotional Operations Analyst London (2 days onsite per week) Contract running to December 2026 £200-225pd inside IR35 Our client is looking for a Promotional Operations Analyst to join its Digital Operations team within the Sales & GTM function. This is a hands-on, fast-paced operational role where you'll support the creation and delivery of promotional offers and wider sales channels. You'll be working closely with Sales, GTM and internal stakeholders to ensure promo requests are accurate, tracked and delivered on time.You'll also be managing workflows, checking promotion setups, supporting Jira-based intake and making sure everything is ready for launch across tight deadlines. What you'll be doing: Supporting end-to-end promo and pricing operations Managing incoming requests via Jira Checking, validating and inputting promo data Supporting pre-launch readiness, testing and workflow checks Working closely with Sales & Marketing stakeholders Helping resolve issues and keep campaigns on track What we're looking for: Experience in operations/sales ops/admin/coordination roles Strong Excel skills Highly organised, detail-focused, and reliable Comfortable working in a fast-paced, changing environment Strong communicator who can work with multiple stakeholders Jira experience is a bonus, not essential
May 09, 2026
Contractor
Promotional Operations Analyst London (2 days onsite per week) Contract running to December 2026 £200-225pd inside IR35 Our client is looking for a Promotional Operations Analyst to join its Digital Operations team within the Sales & GTM function. This is a hands-on, fast-paced operational role where you'll support the creation and delivery of promotional offers and wider sales channels. You'll be working closely with Sales, GTM and internal stakeholders to ensure promo requests are accurate, tracked and delivered on time.You'll also be managing workflows, checking promotion setups, supporting Jira-based intake and making sure everything is ready for launch across tight deadlines. What you'll be doing: Supporting end-to-end promo and pricing operations Managing incoming requests via Jira Checking, validating and inputting promo data Supporting pre-launch readiness, testing and workflow checks Working closely with Sales & Marketing stakeholders Helping resolve issues and keep campaigns on track What we're looking for: Experience in operations/sales ops/admin/coordination roles Strong Excel skills Highly organised, detail-focused, and reliable Comfortable working in a fast-paced, changing environment Strong communicator who can work with multiple stakeholders Jira experience is a bonus, not essential
Pricing Analyst (FTC - 12 months) Location: Epsom/HYBRID (2 days in office, 3 at home) Start Date: ASAP Benefits: generous annual leave, comprehensive pension scheme, Private Medical Healthcare, wellness program (onsite gym access and monthly well-being hours) Join Our Team as a Pricing Analyst! Are you an analytically-minded professional with a passion for numbers? Do you thrive in fast-paced environments where your insights can make a real impact? If so, we have an exciting opportunity for you! Our client, a leading financial services organisation, is seeking a talented Pricing Analyst to join their dynamic Pricing Team on a 12-month fixed-term contract in Epsom, England. What You'll Do : As a Pricing Analyst, you will play a vital role in supporting senior management's commercial decisions through high-quality pricing outputs. Your responsibilities will include : Collaborating with the Pricing team on National Marketing Campaigns and subsidy costs. Preparing and analysing Centre Profitability Projections in partnership with the Sales Team. Ensuring adherence to Pricing policies and procedures. Assisting in the development of innovative Pricing models. What You'll Gain : Joining this team means you'll be part of an organisation that values your growth. You will develop : A deep commercial understanding of the UK market and how financial services operate. Enhanced analytical skills and stakeholder management abilities. Problem-solving skills through ad hoc queries based on data insights. Experience in a supportive environment that promotes personal and professional development. What You'll Own : Build relationships between the Pricing, Sales, and Marketing departments. Manage the quarterly campaign pricing process. Oversee the day-to-day running of pricing deliverables. What We Are Looking For : Key Experience & Skills : Strong A-Levels or equivalent in Accountancy, Business Studies, Maths, Statistics, or related fields. 3-5 years of relevant work experience, ideally within a Product/Pricing team. Proficiency in Microsoft Office, particularly Excel (Formulas, Macros, Pivot Tables). Exposure to the Financial Services sector is a plus. Attributes & Behaviours : Excellent time management and organisational skills. Strong analytical abilities and commercial awareness. Exceptional written and verbal communication skills, with confidence in presenting. A self-motivated, proactive approach with keen attention to detail. Why Join Us? At our client's organisation, it's not just about the competitive salary and bonus structure. Here's what else you can expect : Comprehensive pension scheme (up to 15% employer contribution). Generous annual leave (25 days, increasing with service) and holiday purchase options. Private Medical Healthcare with a Digital GP Service. Wellness programs, including onsite gym access and monthly wellbeing hours. A supportive culture that encourages learning and growth, with contributions towards new learning opportunities. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 08, 2026
Full time
Pricing Analyst (FTC - 12 months) Location: Epsom/HYBRID (2 days in office, 3 at home) Start Date: ASAP Benefits: generous annual leave, comprehensive pension scheme, Private Medical Healthcare, wellness program (onsite gym access and monthly well-being hours) Join Our Team as a Pricing Analyst! Are you an analytically-minded professional with a passion for numbers? Do you thrive in fast-paced environments where your insights can make a real impact? If so, we have an exciting opportunity for you! Our client, a leading financial services organisation, is seeking a talented Pricing Analyst to join their dynamic Pricing Team on a 12-month fixed-term contract in Epsom, England. What You'll Do : As a Pricing Analyst, you will play a vital role in supporting senior management's commercial decisions through high-quality pricing outputs. Your responsibilities will include : Collaborating with the Pricing team on National Marketing Campaigns and subsidy costs. Preparing and analysing Centre Profitability Projections in partnership with the Sales Team. Ensuring adherence to Pricing policies and procedures. Assisting in the development of innovative Pricing models. What You'll Gain : Joining this team means you'll be part of an organisation that values your growth. You will develop : A deep commercial understanding of the UK market and how financial services operate. Enhanced analytical skills and stakeholder management abilities. Problem-solving skills through ad hoc queries based on data insights. Experience in a supportive environment that promotes personal and professional development. What You'll Own : Build relationships between the Pricing, Sales, and Marketing departments. Manage the quarterly campaign pricing process. Oversee the day-to-day running of pricing deliverables. What We Are Looking For : Key Experience & Skills : Strong A-Levels or equivalent in Accountancy, Business Studies, Maths, Statistics, or related fields. 3-5 years of relevant work experience, ideally within a Product/Pricing team. Proficiency in Microsoft Office, particularly Excel (Formulas, Macros, Pivot Tables). Exposure to the Financial Services sector is a plus. Attributes & Behaviours : Excellent time management and organisational skills. Strong analytical abilities and commercial awareness. Exceptional written and verbal communication skills, with confidence in presenting. A self-motivated, proactive approach with keen attention to detail. Why Join Us? At our client's organisation, it's not just about the competitive salary and bonus structure. Here's what else you can expect : Comprehensive pension scheme (up to 15% employer contribution). Generous annual leave (25 days, increasing with service) and holiday purchase options. Private Medical Healthcare with a Digital GP Service. Wellness programs, including onsite gym access and monthly wellbeing hours. A supportive culture that encourages learning and growth, with contributions towards new learning opportunities. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Global Organisation seeks a Commercial Finance Analyst to join their team on an interim assignment. The Commercial Finance Analyst would be a confident and commercially minded individual who will support the Marketing & Sales team and would have strong financial modeling experience click apply for full job details
May 08, 2026
Seasonal
Global Organisation seeks a Commercial Finance Analyst to join their team on an interim assignment. The Commercial Finance Analyst would be a confident and commercially minded individual who will support the Marketing & Sales team and would have strong financial modeling experience click apply for full job details
An opportunity has arisen for a Revenue Manager / Pricing Analyst to join a well-established coach holiday operator specialising in escorted tours across the UK, Europe, and beyond, delivering all-inclusive travel packages. As a Revenue Manager / Pricing Analyst, you will lead revenue optimisation, pricing strategy, forecasting, and commercial performance across a multi-market touring portfolio. This role offers a competitive salary (Negotiable) plus bonus and benefits. It is ideally an office-based role but hybrid working can be discussed with at least 3 days in the office. You will be responsible for: Working closely with senior commercial leadership to shape annual and seasonal commercial plans covering capacity, pricing, and product mix Leading the development of route and portfolio planning using demand insights, historical performance, and customer data Identifying growth opportunities across new and existing markets, supporting expansion and portfolio refinement Making data-led recommendations on capacity planning, balancing demand, operational considerations, and margin performance Developing and maintaining pricing strategies informed by market trends, competitor activity, and historical performance Monitoring pricing effectiveness throughout the sales cycle and implementing adjustments to optimise performance Managing yield across the portfolio through pricing actions, promotional activity, and capacity optimisation Working closely with marketing and product teams to align commercial priorities with campaign activity and sales focus Tracking commercial performance including revenue, passenger volumes, yield, and profitability against targets Leading the development of forecasting models and ensuring accuracy and alignment across commercial and finance teams Supporting continuous improvement of data quality, reporting, and commercial insight tools What we are looking for: Previously worked as Revenue Manager, Pricing Manager, Pricing & Revenue Manager, Revenue Optimisation Manager, Pricing Optimisation Manager, Revenue Growth Manager, Revenue Analyst, Pricing Analyst, Revenue & Pricing Manager, Demand Planning Manager, Forecasting Manager, Yield Manager, Demand Forecasting Analyst, Demand planner,Revenue Growth Analyst or in a similar role. Experience in a commercial decision-making or revenue optimisation role Experience in pricing strategy, yield management, and forecasting Previous experience of managing or leading a team Strong analytical mindset with confident problem-solving ability Solid understanding of consumer behaviour and market dynamics Highly numerate with strong reporting and data interpretation skills Comfortable working with complex datasets to drive commercial outcomes Advanced Excel capability This is a great opportunity for a Revenue Manager / Pricing Analyst to make a tangible impact on revenue performance and portfolio growth. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
May 08, 2026
Full time
An opportunity has arisen for a Revenue Manager / Pricing Analyst to join a well-established coach holiday operator specialising in escorted tours across the UK, Europe, and beyond, delivering all-inclusive travel packages. As a Revenue Manager / Pricing Analyst, you will lead revenue optimisation, pricing strategy, forecasting, and commercial performance across a multi-market touring portfolio. This role offers a competitive salary (Negotiable) plus bonus and benefits. It is ideally an office-based role but hybrid working can be discussed with at least 3 days in the office. You will be responsible for: Working closely with senior commercial leadership to shape annual and seasonal commercial plans covering capacity, pricing, and product mix Leading the development of route and portfolio planning using demand insights, historical performance, and customer data Identifying growth opportunities across new and existing markets, supporting expansion and portfolio refinement Making data-led recommendations on capacity planning, balancing demand, operational considerations, and margin performance Developing and maintaining pricing strategies informed by market trends, competitor activity, and historical performance Monitoring pricing effectiveness throughout the sales cycle and implementing adjustments to optimise performance Managing yield across the portfolio through pricing actions, promotional activity, and capacity optimisation Working closely with marketing and product teams to align commercial priorities with campaign activity and sales focus Tracking commercial performance including revenue, passenger volumes, yield, and profitability against targets Leading the development of forecasting models and ensuring accuracy and alignment across commercial and finance teams Supporting continuous improvement of data quality, reporting, and commercial insight tools What we are looking for: Previously worked as Revenue Manager, Pricing Manager, Pricing & Revenue Manager, Revenue Optimisation Manager, Pricing Optimisation Manager, Revenue Growth Manager, Revenue Analyst, Pricing Analyst, Revenue & Pricing Manager, Demand Planning Manager, Forecasting Manager, Yield Manager, Demand Forecasting Analyst, Demand planner,Revenue Growth Analyst or in a similar role. Experience in a commercial decision-making or revenue optimisation role Experience in pricing strategy, yield management, and forecasting Previous experience of managing or leading a team Strong analytical mindset with confident problem-solving ability Solid understanding of consumer behaviour and market dynamics Highly numerate with strong reporting and data interpretation skills Comfortable working with complex datasets to drive commercial outcomes Advanced Excel capability This is a great opportunity for a Revenue Manager / Pricing Analyst to make a tangible impact on revenue performance and portfolio growth. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Senior Marketing Analyst London-based £400 per day (Outside IR35) 6-Month Contract Hybrid This freelance project offers the opportunity to play a key role in shaping marketing decision-making for a large consumer-focused retail business. You will be central to turning data into insight that drives campaign performance, customer engagement and commercial outcomes within a fast-moving environment. The Company They are a well-established fashion retailer with a strong multichannel presence and a data-led approach to marketing. Customer understanding sits at the heart of their strategy, with analytics used to inform planning, optimisation and investment decisions. The organisation values clear insight, collaboration and practical impact. The Role and Deliverables Deliver marketing analysis to support campaign performance, optimisation and planning. Analyse customer and marketing data to identify trends, opportunities and areas for improvement. Provide clear, actionable insight to inform marketing and commercial stakeholders. Support measurement frameworks across channels including digital and CRM activity. Develop reporting and insight outputs suitable for senior audiences. Your Skills & Experience Strong experience in marketing analytics within a fashion or retail environment. Proven ability to analyse campaign and customer data to drive insight and action. Confidence working with stakeholders across marketing and commercial teams. Experience operating in a fast-paced, consumer-led business. Strong communication skills with the ability to translate data into clear recommendations. How to Apply Register your interest by sending your CV to Ananya Gupta via the Apply Link on this page.
May 08, 2026
Contractor
Senior Marketing Analyst London-based £400 per day (Outside IR35) 6-Month Contract Hybrid This freelance project offers the opportunity to play a key role in shaping marketing decision-making for a large consumer-focused retail business. You will be central to turning data into insight that drives campaign performance, customer engagement and commercial outcomes within a fast-moving environment. The Company They are a well-established fashion retailer with a strong multichannel presence and a data-led approach to marketing. Customer understanding sits at the heart of their strategy, with analytics used to inform planning, optimisation and investment decisions. The organisation values clear insight, collaboration and practical impact. The Role and Deliverables Deliver marketing analysis to support campaign performance, optimisation and planning. Analyse customer and marketing data to identify trends, opportunities and areas for improvement. Provide clear, actionable insight to inform marketing and commercial stakeholders. Support measurement frameworks across channels including digital and CRM activity. Develop reporting and insight outputs suitable for senior audiences. Your Skills & Experience Strong experience in marketing analytics within a fashion or retail environment. Proven ability to analyse campaign and customer data to drive insight and action. Confidence working with stakeholders across marketing and commercial teams. Experience operating in a fast-paced, consumer-led business. Strong communication skills with the ability to translate data into clear recommendations. How to Apply Register your interest by sending your CV to Ananya Gupta via the Apply Link on this page.
Senior Loyalty Analyst London-based £400 per day (Outside IR35) 3-Month Contract Hybrid - 2 days in the office This is a high-impact freelance opportunity to join a well-known fashion retail business at a pivotal moment in its customer and loyalty journey. You will play a key role in shaping how customer data is used to drive retention, engagement and commercial performance across a dynamic retail environment. The Company They are a large, consumer-facing fashion retailer with a strong brand presence and a fast-paced, data-driven culture. The business places a strong emphasis on understanding customer behaviour and using insight to inform decision-making. With loyalty and CRM high on the agenda, analytics is seen as a critical enabler of growth. The Role and Deliverables Own and deliver loyalty and customer analytics to support retention and engagement strategies. Analyse customer behaviour across channels to identify trends, opportunities and risks. Produce actionable insight to inform loyalty propositions, campaigns and personalisation activity. Partner with CRM, marketing and commercial teams to influence decision-making through data. Develop clear, concise reporting and insight outputs for senior stakeholders. Your Skills & Experience Strong experience in loyalty or customer analytics within a fashion or retail environment. Proven ability to work with large customer datasets and translate analysis into clear insight. Confident working with stakeholders across marketing, CRM and commercial functions. Experience delivering insight in a fast-paced, consumer-led business. Strong analytical mindset with the ability to balance detail and commercial impact. How to Apply Register your interest by sending your CV to Ananya Gupta via the Apply Link on this page.
May 08, 2026
Contractor
Senior Loyalty Analyst London-based £400 per day (Outside IR35) 3-Month Contract Hybrid - 2 days in the office This is a high-impact freelance opportunity to join a well-known fashion retail business at a pivotal moment in its customer and loyalty journey. You will play a key role in shaping how customer data is used to drive retention, engagement and commercial performance across a dynamic retail environment. The Company They are a large, consumer-facing fashion retailer with a strong brand presence and a fast-paced, data-driven culture. The business places a strong emphasis on understanding customer behaviour and using insight to inform decision-making. With loyalty and CRM high on the agenda, analytics is seen as a critical enabler of growth. The Role and Deliverables Own and deliver loyalty and customer analytics to support retention and engagement strategies. Analyse customer behaviour across channels to identify trends, opportunities and risks. Produce actionable insight to inform loyalty propositions, campaigns and personalisation activity. Partner with CRM, marketing and commercial teams to influence decision-making through data. Develop clear, concise reporting and insight outputs for senior stakeholders. Your Skills & Experience Strong experience in loyalty or customer analytics within a fashion or retail environment. Proven ability to work with large customer datasets and translate analysis into clear insight. Confident working with stakeholders across marketing, CRM and commercial functions. Experience delivering insight in a fast-paced, consumer-led business. Strong analytical mindset with the ability to balance detail and commercial impact. How to Apply Register your interest by sending your CV to Ananya Gupta via the Apply Link on this page.
Commercial Finance, FP&A & Performance Insight Deliver clear, commercially focused financial analysis to support decision-making across the organisation. Produce regular performance reporting, including analysis versus budget, forecast, and prior periods. Prepare variance analysis and concise commentary, highlighting key drivers, risks, and opportunities for senior stakeholders. Support annual budgeting and in-year reforecasting cycles, ensuring assumptions are robust and well understood. Work closely with budget holders to improve forecast accuracy and financial ownership. Finance Business Partnering Act as a trusted finance partner to allocated teams, building strong relationships with non-finance stakeholders. Translate financial data into practical insights that inform strategic and operational decisions. Provide constructive challenge to plans and assumptions, promoting cost awareness and financial discipline. Contribute to regular performance and review meetings, clearly presenting financial outcomes and forward-looking views. Sales & Operations Planning (S&OP) Contribute financial input into the monthly S&OP cycle, supporting demand planning and product review discussions. Ensure financial forecasts reflect agreed operational and commercial plans. Prepare financial bridge analysis between planning cycles, explaining movements in volume, mix, and cost. Develop a strong understanding of end-to-end planning processes and act as a key finance contact for operational teams. Marketing & Advertising Spend Control Own and maintain spend tracking tools for marketing and advertising activity, covering commitments, actuals, and forecasts. Partner with relevant teams to ensure spend is accurately reflected and accruals are complete and timely. Report regularly on spend versus budget, proactively identifying emerging risks or savings opportunities. Continuously improve tracking and reporting to enhance transparency and support commercial decision-making. Financial Close & Balance Sheet Oversight Prepare and post monthly accruals and prepayments in line with accounting standards and internal procedures. Maintain accurate supporting schedules, ensuring balances are reviewed, reconciled, and released appropriately. Work collaboratively with the finance team to deliver a smooth and timely month-end close. Ensure documentation is robust and audit-ready.
May 08, 2026
Full time
Commercial Finance, FP&A & Performance Insight Deliver clear, commercially focused financial analysis to support decision-making across the organisation. Produce regular performance reporting, including analysis versus budget, forecast, and prior periods. Prepare variance analysis and concise commentary, highlighting key drivers, risks, and opportunities for senior stakeholders. Support annual budgeting and in-year reforecasting cycles, ensuring assumptions are robust and well understood. Work closely with budget holders to improve forecast accuracy and financial ownership. Finance Business Partnering Act as a trusted finance partner to allocated teams, building strong relationships with non-finance stakeholders. Translate financial data into practical insights that inform strategic and operational decisions. Provide constructive challenge to plans and assumptions, promoting cost awareness and financial discipline. Contribute to regular performance and review meetings, clearly presenting financial outcomes and forward-looking views. Sales & Operations Planning (S&OP) Contribute financial input into the monthly S&OP cycle, supporting demand planning and product review discussions. Ensure financial forecasts reflect agreed operational and commercial plans. Prepare financial bridge analysis between planning cycles, explaining movements in volume, mix, and cost. Develop a strong understanding of end-to-end planning processes and act as a key finance contact for operational teams. Marketing & Advertising Spend Control Own and maintain spend tracking tools for marketing and advertising activity, covering commitments, actuals, and forecasts. Partner with relevant teams to ensure spend is accurately reflected and accruals are complete and timely. Report regularly on spend versus budget, proactively identifying emerging risks or savings opportunities. Continuously improve tracking and reporting to enhance transparency and support commercial decision-making. Financial Close & Balance Sheet Oversight Prepare and post monthly accruals and prepayments in line with accounting standards and internal procedures. Maintain accurate supporting schedules, ensuring balances are reviewed, reconciled, and released appropriately. Work collaboratively with the finance team to deliver a smooth and timely month-end close. Ensure documentation is robust and audit-ready.
Our Client are an established financial services organisation is searching for a Pricing Analyst to join their Commercial Pricing team on a fixed term contract for 12 months. This opportunity has come up due to an internal move and would suit an economically minded, numerate and analytical professional with a strong commercial mind. The Role: Working within a small, collaborative Pricing team of three (including you), you will support the delivery of high quality pricing analysis to inform commercial and operational decision-making. What's On Offer Hybrid working (typically 2 days office / 3 days remote) Competitive salary Strong pension and benefits package Supportive team environment with a focus on development and wellbeing Inclusive employer supportive of flexible working and adjustments Key Responsibilities: Supporting the pricing of national marketing campaigns and related subsidy analysis Preparing profitability projections in partnership with Sales teams Producing month-end reporting, including yield, borrowing costs and penetration metrics Ensuring pricing activity aligns with established policies and procedures Supporting the ongoing development of pricing models Responding to ad-hoc queries, delivering clear insight and recommendations About You This role is suited to someone with 3 to 5 years' relevant experience in pricing, commercial analysis or a similar analytical role. You will be: Highly numeric, analytical and economically minded. A strong communicator with a proactive "go getter" approach. Comfortable working closely with stakeholders across teams. IT proficient, with strong Excel skills (formulas, pivot tables - macros beneficial) Experience within a pricing or product environment is advantageous, as well as exposure to financial services.
May 08, 2026
Full time
Our Client are an established financial services organisation is searching for a Pricing Analyst to join their Commercial Pricing team on a fixed term contract for 12 months. This opportunity has come up due to an internal move and would suit an economically minded, numerate and analytical professional with a strong commercial mind. The Role: Working within a small, collaborative Pricing team of three (including you), you will support the delivery of high quality pricing analysis to inform commercial and operational decision-making. What's On Offer Hybrid working (typically 2 days office / 3 days remote) Competitive salary Strong pension and benefits package Supportive team environment with a focus on development and wellbeing Inclusive employer supportive of flexible working and adjustments Key Responsibilities: Supporting the pricing of national marketing campaigns and related subsidy analysis Preparing profitability projections in partnership with Sales teams Producing month-end reporting, including yield, borrowing costs and penetration metrics Ensuring pricing activity aligns with established policies and procedures Supporting the ongoing development of pricing models Responding to ad-hoc queries, delivering clear insight and recommendations About You This role is suited to someone with 3 to 5 years' relevant experience in pricing, commercial analysis or a similar analytical role. You will be: Highly numeric, analytical and economically minded. A strong communicator with a proactive "go getter" approach. Comfortable working closely with stakeholders across teams. IT proficient, with strong Excel skills (formulas, pivot tables - macros beneficial) Experience within a pricing or product environment is advantageous, as well as exposure to financial services.
Commissions Analyst - London (3-Month Contract) Seeking an experienced Commissions Analyst for a 3-month contract role in London. This position owns the end-to-end sales commissions process, ensuring accurate, timely and compliant commission calculations and payments across a global sales function. Key Responsibilities Own monthly and year-end commissions calculations and payouts. Administer and maintain the commissions system (SPM tool), including plan setup, reconciliations and payroll alignment. Ensure data accuracy across sales bookings, quotas and attainment data sourced from CRM systems. Act as the primary contact for commission queries and stakeholder support. Prepare and validate monthly commission accruals in line with accounting standards. Produce clear reporting and analysis for Finance and Sales leadership. Support commission plan modelling, system updates and process improvements. Drive automation and efficiency, including appropriate use of AI tools. Maintain documentation and support audit and control requirements. Experience Required Degree in Finance, Accounting or similar. 2-3 years' experience in commissions or sales compensation. Experience using a Sales Performance Management (SPM) tool. Strong understanding of commission accounting principles. Advanced Excel / spreadsheet skills and experience working with CRM data. Able to work independently in a fast-paced, data-driven environment. To be considered for the role, candidates must be available to start the role immediately. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
May 08, 2026
Contractor
Commissions Analyst - London (3-Month Contract) Seeking an experienced Commissions Analyst for a 3-month contract role in London. This position owns the end-to-end sales commissions process, ensuring accurate, timely and compliant commission calculations and payments across a global sales function. Key Responsibilities Own monthly and year-end commissions calculations and payouts. Administer and maintain the commissions system (SPM tool), including plan setup, reconciliations and payroll alignment. Ensure data accuracy across sales bookings, quotas and attainment data sourced from CRM systems. Act as the primary contact for commission queries and stakeholder support. Prepare and validate monthly commission accruals in line with accounting standards. Produce clear reporting and analysis for Finance and Sales leadership. Support commission plan modelling, system updates and process improvements. Drive automation and efficiency, including appropriate use of AI tools. Maintain documentation and support audit and control requirements. Experience Required Degree in Finance, Accounting or similar. 2-3 years' experience in commissions or sales compensation. Experience using a Sales Performance Management (SPM) tool. Strong understanding of commission accounting principles. Advanced Excel / spreadsheet skills and experience working with CRM data. Able to work independently in a fast-paced, data-driven environment. To be considered for the role, candidates must be available to start the role immediately. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings
May 04, 2026
Contractor
Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings
Handle Recruitment are delighted to partnering a leading Luxury Sportswear Brand in their search for a Financial Planning Analyst. Specialising in women's sportswear and equipment, this innovative and hugely inspirational international company are looking to add a hands on qualified accountant (ACA/ACCA/CIMA) to their London finance team to help lead and drive to business forward during a key period of growth. This is a pivotal position at the heart of a fast-growing, scaling ecommerce business. As part of the FP&A team - the strategic co-pilot to the organisation - you will drive financial planning, deliver meaningful insight, and partner with key stakeholders to influence decision-making. Joining during an exciting period of transformation, including ERP implementation and process improvement, you'll have a genuine opportunity to shape how finance operates at scale. What You'll Be Doing Lead and support budgeting and forecasting cycles across the business Build and enhance financial models, including scenario and sensitivity analysis Deliver monthly reporting, variance analysis, and clear, actionable insights Partner with Marketing and Commercial teams to track performance and spend Monitor costs against budget, ensuring accuracy, accountability, and visibility Analyse sales performance across UK, US, EU, and ROW markets Support month-end close and ensure integrity of financial data Drive continuous improvements in processes, reporting, and financial controls What We're Looking For 3-5+ years' experience in FP&A, Commercial Finance, or Business Partnering A candidate with retail / FMCG experience A qualified ACCA/ACA/CIMA candidate Strong track record in budgeting, forecasting, and financial analysis Advanced Excel or Google Sheets skills, with proven financial modelling capability A commercial mindset with the ability to translate data into insight Strong communication skills with confidence influencing non-finance stakeholders Comfortable operating in a fast-paced, evolving environment Desirable: ERP experience (e.g. NetSuite) Ecommerce or retail background Understanding of key metrics such as CAC, ROAS, and LTV Experience with BI tools (Power BI, Looker, Tableau) or SQL This is more than a reporting role - it's a chance to step into a commercially impactful position where you'll influence decisions, shape processes, and play a key role in the growth of a high-performing, scaling global business. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
May 04, 2026
Full time
Handle Recruitment are delighted to partnering a leading Luxury Sportswear Brand in their search for a Financial Planning Analyst. Specialising in women's sportswear and equipment, this innovative and hugely inspirational international company are looking to add a hands on qualified accountant (ACA/ACCA/CIMA) to their London finance team to help lead and drive to business forward during a key period of growth. This is a pivotal position at the heart of a fast-growing, scaling ecommerce business. As part of the FP&A team - the strategic co-pilot to the organisation - you will drive financial planning, deliver meaningful insight, and partner with key stakeholders to influence decision-making. Joining during an exciting period of transformation, including ERP implementation and process improvement, you'll have a genuine opportunity to shape how finance operates at scale. What You'll Be Doing Lead and support budgeting and forecasting cycles across the business Build and enhance financial models, including scenario and sensitivity analysis Deliver monthly reporting, variance analysis, and clear, actionable insights Partner with Marketing and Commercial teams to track performance and spend Monitor costs against budget, ensuring accuracy, accountability, and visibility Analyse sales performance across UK, US, EU, and ROW markets Support month-end close and ensure integrity of financial data Drive continuous improvements in processes, reporting, and financial controls What We're Looking For 3-5+ years' experience in FP&A, Commercial Finance, or Business Partnering A candidate with retail / FMCG experience A qualified ACCA/ACA/CIMA candidate Strong track record in budgeting, forecasting, and financial analysis Advanced Excel or Google Sheets skills, with proven financial modelling capability A commercial mindset with the ability to translate data into insight Strong communication skills with confidence influencing non-finance stakeholders Comfortable operating in a fast-paced, evolving environment Desirable: ERP experience (e.g. NetSuite) Ecommerce or retail background Understanding of key metrics such as CAC, ROAS, and LTV Experience with BI tools (Power BI, Looker, Tableau) or SQL This is more than a reporting role - it's a chance to step into a commercially impactful position where you'll influence decisions, shape processes, and play a key role in the growth of a high-performing, scaling global business. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
FP&A Analyst - TV and Film Location: West London (with international exposure) Salary: Competitive + benefits The Opportunity We're looking for a commercially minded FP&A Analyst to join a dynamic, fast-paced business operating across multiple international territories. This is a hands-on role at the heart of decision-making, where you'll play a key part in embedding driver-based planning, enhancing reporting, and delivering high-quality financial insight. The Successful candidate will take ownership of monthly reporting, support budgeting and forecasting cycles, and partner closely with Commercial, Production and Marketing teams to drive performance, improve margins, and support strategic decision-making. Key Responsibilities Lead and support budgeting, annual planning and quarterly reforecast cycles across key business areas Prepare and deliver monthly management reports, including variance analysis and clear, concise commentary for senior stakeholders Build, maintain and enhance financial models (driver-based, scenario and sensitivity analysis) across revenue, margin, cash flow and investment cases Partner with Commercial, Marketing and Production teams to track performance, campaign spend, sales and project profitability across all territories Support month-end close processes, ensuring accuracy, integrity and reconciliation of financial data Prepare consolidated forecasts and board-level reporting packs (including KPI dashboards and monthly flash reports) Support M&A and investment analysis, including due diligence and preparation of data packs for investment committees Own key components of rolling forecasts, ensuring robust, audit-ready documentation Drive continuous improvement in processes and reporting automation (Excel optimisation, BI tools, ETL enhancements) Deliver ad hoc analysis and present actionable insights to senior stakeholders Accurate and timely monthly management packs and KPI dashboards Fully functional driver-based models, including scenario planning tools used in decision-making Documented and streamlined month-end and forecasting processes Strong commercial partnerships with key operational teams (e.g. Production, Commercial) Identification and implementation of automation improvements to reduce manual reporting The candidate: Qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in FP&A, commercial finance or corporate finance Strong financial modelling and advanced Excel skills (driver-based modelling essential) Proven experience in budgeting, forecasting, variance analysis and executive reporting Experience with BI tools (Power BI, Tableau, Looker) and ERP systems is advantageous High attention to detail with a strong focus on data integrity and controls Commercially astute, proactive and naturally curious Strong communicator, able to translate financial data into clear insights Collaborative, with the ability to influence stakeholders across functions Comfortable working in a fast-paced environment with tight deadlines and competing priorities Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
May 03, 2026
Full time
FP&A Analyst - TV and Film Location: West London (with international exposure) Salary: Competitive + benefits The Opportunity We're looking for a commercially minded FP&A Analyst to join a dynamic, fast-paced business operating across multiple international territories. This is a hands-on role at the heart of decision-making, where you'll play a key part in embedding driver-based planning, enhancing reporting, and delivering high-quality financial insight. The Successful candidate will take ownership of monthly reporting, support budgeting and forecasting cycles, and partner closely with Commercial, Production and Marketing teams to drive performance, improve margins, and support strategic decision-making. Key Responsibilities Lead and support budgeting, annual planning and quarterly reforecast cycles across key business areas Prepare and deliver monthly management reports, including variance analysis and clear, concise commentary for senior stakeholders Build, maintain and enhance financial models (driver-based, scenario and sensitivity analysis) across revenue, margin, cash flow and investment cases Partner with Commercial, Marketing and Production teams to track performance, campaign spend, sales and project profitability across all territories Support month-end close processes, ensuring accuracy, integrity and reconciliation of financial data Prepare consolidated forecasts and board-level reporting packs (including KPI dashboards and monthly flash reports) Support M&A and investment analysis, including due diligence and preparation of data packs for investment committees Own key components of rolling forecasts, ensuring robust, audit-ready documentation Drive continuous improvement in processes and reporting automation (Excel optimisation, BI tools, ETL enhancements) Deliver ad hoc analysis and present actionable insights to senior stakeholders Accurate and timely monthly management packs and KPI dashboards Fully functional driver-based models, including scenario planning tools used in decision-making Documented and streamlined month-end and forecasting processes Strong commercial partnerships with key operational teams (e.g. Production, Commercial) Identification and implementation of automation improvements to reduce manual reporting The candidate: Qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in FP&A, commercial finance or corporate finance Strong financial modelling and advanced Excel skills (driver-based modelling essential) Proven experience in budgeting, forecasting, variance analysis and executive reporting Experience with BI tools (Power BI, Tableau, Looker) and ERP systems is advantageous High attention to detail with a strong focus on data integrity and controls Commercially astute, proactive and naturally curious Strong communicator, able to translate financial data into clear insights Collaborative, with the ability to influence stakeholders across functions Comfortable working in a fast-paced environment with tight deadlines and competing priorities Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Campaign Selection Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
May 03, 2026
Full time
Campaign Selection Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
LHH Recruitment Solutions are currently working with an international organisation based in West London with the recruitment of a Senior Finance Analyst on a 12 month fixed term contract basis. We are seeking a high-performing, senior commercially focused business partner to work closely with brand and marketing leadership across the UK. This role plays a critical part in shaping brand strategy, driving financial performance, and influencing key commercial decisions within a fast-paced environment. Key responsibilities: Shape and deliver both short- and long-term plans through close collaboration with marketing and commercial stakeholders Take full ownership of significant marketing and operational budgets, driving efficiency, optimisation, and return on investment Provide deep-dive analysis of end-to-end brand P&L performance, including monthly results, forecasting accuracy, and risk assessment Build, monitor, and evaluate Strategic Revenue Management initiatives to maximise value creation Lead the financial assessment of innovation pipelines, developing robust and insight-led business cases to inform investment decisions Work in partnership with marketing and sales to create and track financial models for New Product Development initiatives Produce and present high-quality forecasts, performance reporting, and strategic recommendations to senior leadership teams Leverage advanced financial and analytical tools to guide and influence key commercial and strategic decisions Translate complex financial data into clear, actionable insights for stakeholders across all levels of the organisation Key skills / experience: Fully qualified accountant (ACA, ACCA, CIMA or equivalent) ) Strong commercial finance background, ideally within a large / fast paced environment Demonstrated ability to influence, challenge, and lead in a matrix organization Highly analytical with excellent financial judgement and attention to detail Proactive, results-driven mindset with a focus on continuous improvement Well-organised, able to prioritise effectively in a dynamic environment High-integrity team player with a passion for learning and personal development This is a fantastic opportunity for an ambitious and driven individual who is keen to join a fast paced international company. The role is to be office based 2 -3 days a week. Salary is up to £72k plus a 12% completion bonus and excellent benefits. The successful will candidate will need to be available to start in June at the latest.
May 03, 2026
Contractor
LHH Recruitment Solutions are currently working with an international organisation based in West London with the recruitment of a Senior Finance Analyst on a 12 month fixed term contract basis. We are seeking a high-performing, senior commercially focused business partner to work closely with brand and marketing leadership across the UK. This role plays a critical part in shaping brand strategy, driving financial performance, and influencing key commercial decisions within a fast-paced environment. Key responsibilities: Shape and deliver both short- and long-term plans through close collaboration with marketing and commercial stakeholders Take full ownership of significant marketing and operational budgets, driving efficiency, optimisation, and return on investment Provide deep-dive analysis of end-to-end brand P&L performance, including monthly results, forecasting accuracy, and risk assessment Build, monitor, and evaluate Strategic Revenue Management initiatives to maximise value creation Lead the financial assessment of innovation pipelines, developing robust and insight-led business cases to inform investment decisions Work in partnership with marketing and sales to create and track financial models for New Product Development initiatives Produce and present high-quality forecasts, performance reporting, and strategic recommendations to senior leadership teams Leverage advanced financial and analytical tools to guide and influence key commercial and strategic decisions Translate complex financial data into clear, actionable insights for stakeholders across all levels of the organisation Key skills / experience: Fully qualified accountant (ACA, ACCA, CIMA or equivalent) ) Strong commercial finance background, ideally within a large / fast paced environment Demonstrated ability to influence, challenge, and lead in a matrix organization Highly analytical with excellent financial judgement and attention to detail Proactive, results-driven mindset with a focus on continuous improvement Well-organised, able to prioritise effectively in a dynamic environment High-integrity team player with a passion for learning and personal development This is a fantastic opportunity for an ambitious and driven individual who is keen to join a fast paced international company. The role is to be office based 2 -3 days a week. Salary is up to £72k plus a 12% completion bonus and excellent benefits. The successful will candidate will need to be available to start in June at the latest.
Modernisation SME - Dynamics London Hybrid Permanent Full time - 35 hours per week £70,000 - £90,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To act as the go-to expert for the Microsoft Dynamics 365 platform at ICAEW, providing deep functional and technical knowledge, supporting delivery teams, enabling business capability, and ensuring platform integrity and performance. The SME partners with Product Owners, Engineers, Business Analysts, and Support teams to optimise the use of Dynamics (e.g. Sales, Customer Service), lead configuration, troubleshoot issues, and shape continuous improvement. This role plays a key part in ensuring the Dynamics platform delivers maximum value while remaining scalable, compliant, and aligned with broader architectural standards Responsibilities include: Serve as the subject matter authority for Microsoft Dynamics 365 modules used across ICAEW, including Sales, Customer Service, and potentially Marketing. Provide hands-on configuration of entities, forms, workflows, business rules, Power Automate flows, and model-driven apps. Investigate and resolve functional and technical issues related to the Dynamics 365 platform, including performance, access, and data synchronisation issues. Work with Integration and Data teams to validate API connections, data mappings, and workflows involving Dynamics 365. Contribute to platform roadmaps, version upgrades, and licensing reviews, working closely with Architecture, Procurement, and Product. Build strong relationships with business users to understand processes, pain points, and improvement opportunities. Candidate Profile Requirements include: Proven experience working with Microsoft Dynamics 365, including functional configuration and user support across Sales, Service, or Marketing modules. Proven experience supporting delivery teams or acting as a platform SME within a CRM or enterprise SaaS environment. Exposure to platform governance, upgrades, licensing, or performance tuning in a complex organisation. Functional expertise in Dynamics 365 - Confident in configuring entities, business rules, forms, views, dashboards, workflows, and security roles. Power Platform knowledge - Experience with Power Automate, Power Apps, and Dataverse. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer.
May 03, 2026
Full time
Modernisation SME - Dynamics London Hybrid Permanent Full time - 35 hours per week £70,000 - £90,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To act as the go-to expert for the Microsoft Dynamics 365 platform at ICAEW, providing deep functional and technical knowledge, supporting delivery teams, enabling business capability, and ensuring platform integrity and performance. The SME partners with Product Owners, Engineers, Business Analysts, and Support teams to optimise the use of Dynamics (e.g. Sales, Customer Service), lead configuration, troubleshoot issues, and shape continuous improvement. This role plays a key part in ensuring the Dynamics platform delivers maximum value while remaining scalable, compliant, and aligned with broader architectural standards Responsibilities include: Serve as the subject matter authority for Microsoft Dynamics 365 modules used across ICAEW, including Sales, Customer Service, and potentially Marketing. Provide hands-on configuration of entities, forms, workflows, business rules, Power Automate flows, and model-driven apps. Investigate and resolve functional and technical issues related to the Dynamics 365 platform, including performance, access, and data synchronisation issues. Work with Integration and Data teams to validate API connections, data mappings, and workflows involving Dynamics 365. Contribute to platform roadmaps, version upgrades, and licensing reviews, working closely with Architecture, Procurement, and Product. Build strong relationships with business users to understand processes, pain points, and improvement opportunities. Candidate Profile Requirements include: Proven experience working with Microsoft Dynamics 365, including functional configuration and user support across Sales, Service, or Marketing modules. Proven experience supporting delivery teams or acting as a platform SME within a CRM or enterprise SaaS environment. Exposure to platform governance, upgrades, licensing, or performance tuning in a complex organisation. Functional expertise in Dynamics 365 - Confident in configuring entities, business rules, forms, views, dashboards, workflows, and security roles. Power Platform knowledge - Experience with Power Automate, Power Apps, and Dataverse. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer.
Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
May 03, 2026
Full time
Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins. The Role As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs. Key responsibilities include: Translating campaign briefs into clear, structured technical requirements Building, running, and optimising campaign selections using SQL Joining and manipulating data from multiple sources including CRM, transactional, and engagement data Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns Partnering with analytics specialists on testing, measurement, and performance analysis Planning selections ahead of delivery schedules to support smooth campaign execution Contributing to wider data platform migrations and process improvements Your Skills and Experience Strong SQL capability, with confidence building and optimising complex queries Experience in campaign selections, customer analytics, CRM data, or a related data role Ability to translate business requirements into practical data solutions Comfortable working with multiple data sources and large customer datasets Experience supporting marketing or customer communications campaigns Industry background is open, with transferable analytical experience valued What They Offer Competitive salary and benefits package Hybrid working with flexibility built into the culture Exposure to large-scale data platform and CRM transformation projects Clear opportunities to develop technical capability and progress within analytics A supportive, collaborative team environment with strong knowledge sharing How to Apply Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
Harnham - Data & Analytics Recruitment
Stratford-upon-avon, Warwickshire
Customer Analyst £45,000-£50,000 + Bonus Stratford-upon-Avon (Hybrid - 1x Day a Week in Office) If you're a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability. The Company You'll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they're in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business. The Role Sitting in the Customer Selections & Analytics team, you'll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact. Key responsibilities: Build and deliver campaign selections using SQL Translate marketing briefs into technical requirements Work across CRM, transactional & engagement datasets Support test & learn campaigns and performance tracking Push selections into CRM (moving to Dotdigital) Plan and manage campaign cycles 1-2 months ahead You'll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business. Your Skills & Experience Strong SQL Background in campaign selections / CRM / customer analytics Experience working with large datasets Ability to translate business needs into data outputs The Benefits £45,000-£50,000 Bonus How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
May 03, 2026
Full time
Customer Analyst £45,000-£50,000 + Bonus Stratford-upon-Avon (Hybrid - 1x Day a Week in Office) If you're a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability. The Company You'll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they're in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business. The Role Sitting in the Customer Selections & Analytics team, you'll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact. Key responsibilities: Build and deliver campaign selections using SQL Translate marketing briefs into technical requirements Work across CRM, transactional & engagement datasets Support test & learn campaigns and performance tracking Push selections into CRM (moving to Dotdigital) Plan and manage campaign cycles 1-2 months ahead You'll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business. Your Skills & Experience Strong SQL Background in campaign selections / CRM / customer analytics Experience working with large datasets Ability to translate business needs into data outputs The Benefits £45,000-£50,000 Bonus How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
