Working Pattern Week 1 Sunday: 07:30-11:30 Monday: 07:30-11:30 Tuesday: 07:30-11:30 Thursday: 07:30-11:30 Friday: 07:30-11:30 Week 2 Monday: 07:30-11:30 Tuesday: 07:30-11:30 Wednesday: 07:30-11:30 Friday: 07:30-11:30 Saturday: 07:30-11:30 Join our team at M&S as a Customer Assistant in Administration, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers. You'll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times. At M&S, our Administration team ensures our store runs like clockwork, so you'll need to be ready to roll up your sleeves and keep things moving. Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be. Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment. Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store. Are you ready for it? Take your marks and get ready to apply. Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve Key Accountabilities Serve our customers efficiently and brilliantly well - on the shop floor and at service points Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Mar 14, 2026
Full time
Working Pattern Week 1 Sunday: 07:30-11:30 Monday: 07:30-11:30 Tuesday: 07:30-11:30 Thursday: 07:30-11:30 Friday: 07:30-11:30 Week 2 Monday: 07:30-11:30 Tuesday: 07:30-11:30 Wednesday: 07:30-11:30 Friday: 07:30-11:30 Saturday: 07:30-11:30 Join our team at M&S as a Customer Assistant in Administration, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers. You'll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times. At M&S, our Administration team ensures our store runs like clockwork, so you'll need to be ready to roll up your sleeves and keep things moving. Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be. Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment. Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store. Are you ready for it? Take your marks and get ready to apply. Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve Key Accountabilities Serve our customers efficiently and brilliantly well - on the shop floor and at service points Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution Job Specification Objective: Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution. Collaborating across multiple teams you will develop and implement an overall Supply Chain strategy, overseeing procurement, and inventory management, ensuring effective supplier relationship management and all associated internal stakeholders. Driving a demand forecast process, and ensuring reliability of supply whilst improving productivity and efficiency and ensuring links through the business. With strong attention to detail you will ensure mitigation of supply chain risks in cohesion with other departments to ensure and enable joined up thinking. You will possess strong analytical, problem-solving, negotiation, and communication skills, together with strong leadership and management in addition to effective influencing ability. You will set an example, aligning with cultural ethos and cohesive leadership approach, to create an engaging and motiving environment for Bauder staff. Key Responsibilities: Stakeholder Management Collaborate effectively with supply chain partners, including the parent company, ancillary suppliers, and internal business stakeholders. Ensure efficiency of supply processes and proactively troubleshoot issues with solution-based approaches. Build and maintain reciprocal, productive relationships to support supply and demand requirements in line with SLAs and service expectations. Production and stock Manage high level production (contract / 3rd party) and stock processes to ensure supply and demand requirements are met. Liaise with the parent company, product suppliers, sales teams and business product owners to maintain alignment on supply and demand. Support the Logistics team in coordinating and balancing stock versus demand across all warehouses for optimal efficiency and service levels. Oversee inventory management in collaboration with the Logistics team, including tracking stock levels and developing accurate inventory forecasts. Lead a robust Sales and Operations Planning (S&OP) process to balance demand and supply with a long-term perspective. Oversee production planning for third-party contract manufacturing of a limited scope of materials. Logistics Act as a key link between Sales and Purchasing teams as well as the Logistics and Warehousing functions, working closely with the Head of Logistics to ensure a fully integrated approach. Oversight of import & export compliance for the UK operation. Returns Develop and implement a process to track product returns and evaluate underlying issues. Ensure minimal cost exposure through proactive, solution-based problem solving. Monitor and identify risks and areas for improvement within the returns process. Provide actionable solutions that optimize effectiveness and reduce operational inefficiencies. Procurement and vendor management Ensure the supply of high-quality materials to meet production and service requirements. Negotiate favourable Service Level Agreement (SLA) terms with external suppliers. Maintain strong vendor relationships through both the parent company and external providers. Develop Supply Chain resilience to maintain high service levels across all product lines Process With a focus on getting to root cause and reducing waste, analyse data to identify process improvements, bottlenecks and opportunities to improve supply chain networks. Establish and monitor KPI's and overall performance targets Emphasising 'value add' reduce costs and improve efficiency aligning to KPI objectives and targets. Identify potential supply chain disruptions and risks and implement mitigating strategies to minimise cost impacts and supply delay. Management responsibilities: Leadership of the Supply Chain function with full accountability for the team and its output Ensure the Company's Cultural values are maintained and upheld, setting the example, leading with empathy and positivity with a nurturing and encouraging approach Empathetic and Emotionally Intelligent approach to Management Progression of training and development of personnel within the area of responsibility Undertake Appraisals, set objectives, identify training requirements and ensure these are followed through. Development of the team to ensure succession planning giving everyone opportunity to grow and develop Ensure staffing levels, productivity and output is maintained during periods of absence and busy periods Deliver a performance-orientated and motivating work environment for all employees Participate in operational activities and demonstrate strong leadership skills through leading by example Liaison with HR for employee relations, disciplinary, grievance, performance and capability matters. Training: Development of the team to ensure succession planning and giving all opportunity to grow and develop Maintain training matrix to ensure adequate training and competency to ensure operational flexibility Ensuring fulfilment of the onboarding process and completion of the induction and training Monitoring staff performance and progress and identifying training requirements Development: To lead strong communications within other sectors of business to ensure smooth operation Development of material and resource planning systems, processes and software to improve performance, profitability, and service levels within the function and across the business Management of related company projects to ensure timely completion Develop and implement an overall Supply Chain strategy aligned with business goals and stakeholder requirements Work collaboratively across multiple business areas, including Purchasing, Sales Order Processing, Logistics, Technical and External Sales teams. Partner with Product Management to build a cohesive, integrated, effective and efficient Supply Chain Strategy. Extensive experience within Supply Chain environment at a senior level Strong leadership and management skills with the ability to align to organisational approach (minimum 5 years experience within similar environment) Excellent analytical, problem solving and organisational skills Ability to work independently and handle multiple projects Strong organisational abilities with strict attention to detail Strong communication skills with the ability to influence Planning and quality management abilities Advanced knowledge of ERP software Awareness of transportation limitations and regulations including Import & Export. Ability to contribute strategically to organisational goals Motivated, driven and dedication to deliver and maintain high standards of service Strong analytical and negotiation skills Lean Six Sigma, Lead Auditor or similar experience in Continuous improvement Degree in Supply chain or other relevant subject, professional development qualifications in supply chain or sufficient breadth and depth of experience to be able to operate at the right level This job specification is non-exhaustive and subject to change as the If you love being genuinely empowered to deliver great results through collaboratively engaging the wider organisation on a journey of continuous improvement, then look no further . Teamwork is the essence of what we do and that means everyone brings something unique to the table that makes the team greater than the sum of its parts. The Operations team at Bauder, from Sales Processing to Delivery, from Purchasing to Warehousing we ensure that the great work that our Sales & Technical teams create is delivered where and when it's needed. We are here to underpin the organisations success and aim to deliver the high standards that our customers have come to expect. Part of that success is our broader support on Business Excellence, Management Systems, Health and Safety and Facilities Management. Being part of the Operations Leadership team means an opportunity to help build on an already successful business to ensure we continue to achieve great results for many years to come.
Mar 14, 2026
Full time
Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution Job Specification Objective: Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution. Collaborating across multiple teams you will develop and implement an overall Supply Chain strategy, overseeing procurement, and inventory management, ensuring effective supplier relationship management and all associated internal stakeholders. Driving a demand forecast process, and ensuring reliability of supply whilst improving productivity and efficiency and ensuring links through the business. With strong attention to detail you will ensure mitigation of supply chain risks in cohesion with other departments to ensure and enable joined up thinking. You will possess strong analytical, problem-solving, negotiation, and communication skills, together with strong leadership and management in addition to effective influencing ability. You will set an example, aligning with cultural ethos and cohesive leadership approach, to create an engaging and motiving environment for Bauder staff. Key Responsibilities: Stakeholder Management Collaborate effectively with supply chain partners, including the parent company, ancillary suppliers, and internal business stakeholders. Ensure efficiency of supply processes and proactively troubleshoot issues with solution-based approaches. Build and maintain reciprocal, productive relationships to support supply and demand requirements in line with SLAs and service expectations. Production and stock Manage high level production (contract / 3rd party) and stock processes to ensure supply and demand requirements are met. Liaise with the parent company, product suppliers, sales teams and business product owners to maintain alignment on supply and demand. Support the Logistics team in coordinating and balancing stock versus demand across all warehouses for optimal efficiency and service levels. Oversee inventory management in collaboration with the Logistics team, including tracking stock levels and developing accurate inventory forecasts. Lead a robust Sales and Operations Planning (S&OP) process to balance demand and supply with a long-term perspective. Oversee production planning for third-party contract manufacturing of a limited scope of materials. Logistics Act as a key link between Sales and Purchasing teams as well as the Logistics and Warehousing functions, working closely with the Head of Logistics to ensure a fully integrated approach. Oversight of import & export compliance for the UK operation. Returns Develop and implement a process to track product returns and evaluate underlying issues. Ensure minimal cost exposure through proactive, solution-based problem solving. Monitor and identify risks and areas for improvement within the returns process. Provide actionable solutions that optimize effectiveness and reduce operational inefficiencies. Procurement and vendor management Ensure the supply of high-quality materials to meet production and service requirements. Negotiate favourable Service Level Agreement (SLA) terms with external suppliers. Maintain strong vendor relationships through both the parent company and external providers. Develop Supply Chain resilience to maintain high service levels across all product lines Process With a focus on getting to root cause and reducing waste, analyse data to identify process improvements, bottlenecks and opportunities to improve supply chain networks. Establish and monitor KPI's and overall performance targets Emphasising 'value add' reduce costs and improve efficiency aligning to KPI objectives and targets. Identify potential supply chain disruptions and risks and implement mitigating strategies to minimise cost impacts and supply delay. Management responsibilities: Leadership of the Supply Chain function with full accountability for the team and its output Ensure the Company's Cultural values are maintained and upheld, setting the example, leading with empathy and positivity with a nurturing and encouraging approach Empathetic and Emotionally Intelligent approach to Management Progression of training and development of personnel within the area of responsibility Undertake Appraisals, set objectives, identify training requirements and ensure these are followed through. Development of the team to ensure succession planning giving everyone opportunity to grow and develop Ensure staffing levels, productivity and output is maintained during periods of absence and busy periods Deliver a performance-orientated and motivating work environment for all employees Participate in operational activities and demonstrate strong leadership skills through leading by example Liaison with HR for employee relations, disciplinary, grievance, performance and capability matters. Training: Development of the team to ensure succession planning and giving all opportunity to grow and develop Maintain training matrix to ensure adequate training and competency to ensure operational flexibility Ensuring fulfilment of the onboarding process and completion of the induction and training Monitoring staff performance and progress and identifying training requirements Development: To lead strong communications within other sectors of business to ensure smooth operation Development of material and resource planning systems, processes and software to improve performance, profitability, and service levels within the function and across the business Management of related company projects to ensure timely completion Develop and implement an overall Supply Chain strategy aligned with business goals and stakeholder requirements Work collaboratively across multiple business areas, including Purchasing, Sales Order Processing, Logistics, Technical and External Sales teams. Partner with Product Management to build a cohesive, integrated, effective and efficient Supply Chain Strategy. Extensive experience within Supply Chain environment at a senior level Strong leadership and management skills with the ability to align to organisational approach (minimum 5 years experience within similar environment) Excellent analytical, problem solving and organisational skills Ability to work independently and handle multiple projects Strong organisational abilities with strict attention to detail Strong communication skills with the ability to influence Planning and quality management abilities Advanced knowledge of ERP software Awareness of transportation limitations and regulations including Import & Export. Ability to contribute strategically to organisational goals Motivated, driven and dedication to deliver and maintain high standards of service Strong analytical and negotiation skills Lean Six Sigma, Lead Auditor or similar experience in Continuous improvement Degree in Supply chain or other relevant subject, professional development qualifications in supply chain or sufficient breadth and depth of experience to be able to operate at the right level This job specification is non-exhaustive and subject to change as the If you love being genuinely empowered to deliver great results through collaboratively engaging the wider organisation on a journey of continuous improvement, then look no further . Teamwork is the essence of what we do and that means everyone brings something unique to the table that makes the team greater than the sum of its parts. The Operations team at Bauder, from Sales Processing to Delivery, from Purchasing to Warehousing we ensure that the great work that our Sales & Technical teams create is delivered where and when it's needed. We are here to underpin the organisations success and aim to deliver the high standards that our customers have come to expect. Part of that success is our broader support on Business Excellence, Management Systems, Health and Safety and Facilities Management. Being part of the Operations Leadership team means an opportunity to help build on an already successful business to ensure we continue to achieve great results for many years to come.
Job Title: Account Manager B2B Location: Datchet Contract Type: Permanent, Hybrid (office 1 day per week) Working Pattern: Full Time (40 hours/week), flexible hours Salary: Up to 40,000 per annum + 5,000 OTE We are looking for a dynamic, successful Account Manager with proven track record in key account management, looking for a new challenge with a leading industrial Micro Battery manufacturer for a highly successful, globally recognised company. You will be working as part of a team, managing key business accounts and developing new business opportunities for the Industrial division. As well as strong account management skills gained within a B2B industrial environment, you will be comfortable with face-to-face meetings at a corporate level from procurement to Director. This is a hybrid role, that will require some European business travel. About the Role: As an Account Manager, you will be at the forefront of managing and developing key industrial B2B accounts. Your focus will be on revenue growth, relationship enhancement, and discovering new business opportunities! This is a hybrid position that offers both client interaction and the excitement of European travel. Key Responsibilities: Manage a portfolio of multi-million-pound B2B accounts, ensuring robust communication and ongoing business development. Prepare and analyse key account performance data for management reporting. Plan and organise key account business meetings to foster relationships. Support the development of new business opportunities and cultivate strong customer relationships. Report on customer sales progress and coordinate with the HQ as needed. Conduct market analysis to stay updated on industry trends and provide insights to management. Identify new customer opportunities and maintain effective communication links. What We're Looking For: Essential Criteria: Proven experience as a Key Account Manager in a B2B/industrial environment. Strong planning skills with a knack for preparing effective key account strategies. Excellent communication skills and proficient in IT, especially Microsoft Excel. Valid driving license and passport for business travel. Fluent in English (both written and spoken) to effectively serve key EU business accounts. Desirable Criteria: Ability to present to various audiences, including proficiency in Microsoft PowerPoint. Experience in researching business information through diverse methodologies. Intermediate level of computer literacy with MS Office Sales experience across EU countries. Experience working as a key account manager for a Japanese / Asian region-based technology organisation Background in engineering or relevant education is a plus. What's in it for You? Competitive Salary: Up to 40,000 per annum + 5,000 OTE. Benefits Package: - Car or car allowance - Mobile phone and laptop - 3% company pension contribution - Life assurance (4x salary) - 20 days of holiday - Employee assistance program - Hybrid working options Location Perks: Convenient parking available within a 7-minute walk from the office! Join Us! This is a fantastic opportunity to join a forward-thinking organisation that values innovation and teamwork. If you're ready to make a significant impact and advance your career, we want to hear from you! Apply today and step into a role where your skills will shine! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 14, 2026
Full time
Job Title: Account Manager B2B Location: Datchet Contract Type: Permanent, Hybrid (office 1 day per week) Working Pattern: Full Time (40 hours/week), flexible hours Salary: Up to 40,000 per annum + 5,000 OTE We are looking for a dynamic, successful Account Manager with proven track record in key account management, looking for a new challenge with a leading industrial Micro Battery manufacturer for a highly successful, globally recognised company. You will be working as part of a team, managing key business accounts and developing new business opportunities for the Industrial division. As well as strong account management skills gained within a B2B industrial environment, you will be comfortable with face-to-face meetings at a corporate level from procurement to Director. This is a hybrid role, that will require some European business travel. About the Role: As an Account Manager, you will be at the forefront of managing and developing key industrial B2B accounts. Your focus will be on revenue growth, relationship enhancement, and discovering new business opportunities! This is a hybrid position that offers both client interaction and the excitement of European travel. Key Responsibilities: Manage a portfolio of multi-million-pound B2B accounts, ensuring robust communication and ongoing business development. Prepare and analyse key account performance data for management reporting. Plan and organise key account business meetings to foster relationships. Support the development of new business opportunities and cultivate strong customer relationships. Report on customer sales progress and coordinate with the HQ as needed. Conduct market analysis to stay updated on industry trends and provide insights to management. Identify new customer opportunities and maintain effective communication links. What We're Looking For: Essential Criteria: Proven experience as a Key Account Manager in a B2B/industrial environment. Strong planning skills with a knack for preparing effective key account strategies. Excellent communication skills and proficient in IT, especially Microsoft Excel. Valid driving license and passport for business travel. Fluent in English (both written and spoken) to effectively serve key EU business accounts. Desirable Criteria: Ability to present to various audiences, including proficiency in Microsoft PowerPoint. Experience in researching business information through diverse methodologies. Intermediate level of computer literacy with MS Office Sales experience across EU countries. Experience working as a key account manager for a Japanese / Asian region-based technology organisation Background in engineering or relevant education is a plus. What's in it for You? Competitive Salary: Up to 40,000 per annum + 5,000 OTE. Benefits Package: - Car or car allowance - Mobile phone and laptop - 3% company pension contribution - Life assurance (4x salary) - 20 days of holiday - Employee assistance program - Hybrid working options Location Perks: Convenient parking available within a 7-minute walk from the office! Join Us! This is a fantastic opportunity to join a forward-thinking organisation that values innovation and teamwork. If you're ready to make a significant impact and advance your career, we want to hear from you! Apply today and step into a role where your skills will shine! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are currently recruiting for an Inside Sales Account Manager to join a growing technology distribution business. This Inside Sales Account Manager position is a great opportunity for someone who enjoys building strong client relationships, developing accounts and identifying new sales opportunities within an established customer base. This position offers hybrid working. For the first few months, you would be in the office four days a week for training and onboarding. After that, the Inside Sales Account Manager role will move to a more flexible arrangement of two to three days in the office, with the remaining days working from home. The Inside Sales Account Manager will join a successful internal sales team responsible for managing reseller relationships and supporting their software requirements. The Inside Sales Account Manager will focus on developing existing accounts, identifying renewal opportunities and growing revenue through upselling and cross selling. Key responsibilities Manage and grow relationships with existing reseller partners Identify new sales opportunities and manage renewals Provide customer quotations and respond to enquiries Identify upsell and cross sell opportunities within accounts Build and maintain a strong sales pipeline Work closely with internal teams to ensure excellent customer service Introduce new solutions and services to partners Provide regular updates and sales forecasts About you The successful Inside Sales Account Manager will be commercially minded, proactive and motivated to succeed within a sales environment. Good level of English and Maths Strong communication and relationship building skills Good IT skills Self-motivated and organised Ability to work in a fast-paced environment Professional, reliable and proactive Ambition to develop a long-term sales career Salary and benefits Salary 28,000 plus commission (OTE 33,000 per year) Paid training and personal development plans Flexible and hybrid working Incentives and rewards Social events and team activities Staff referral scheme Life assurance Employee assistance programme Health cash plan This Inside Sales Account Manager role is ideal for someone looking to develop their career within a growing technology focused sales environment.
Mar 14, 2026
Full time
We are currently recruiting for an Inside Sales Account Manager to join a growing technology distribution business. This Inside Sales Account Manager position is a great opportunity for someone who enjoys building strong client relationships, developing accounts and identifying new sales opportunities within an established customer base. This position offers hybrid working. For the first few months, you would be in the office four days a week for training and onboarding. After that, the Inside Sales Account Manager role will move to a more flexible arrangement of two to three days in the office, with the remaining days working from home. The Inside Sales Account Manager will join a successful internal sales team responsible for managing reseller relationships and supporting their software requirements. The Inside Sales Account Manager will focus on developing existing accounts, identifying renewal opportunities and growing revenue through upselling and cross selling. Key responsibilities Manage and grow relationships with existing reseller partners Identify new sales opportunities and manage renewals Provide customer quotations and respond to enquiries Identify upsell and cross sell opportunities within accounts Build and maintain a strong sales pipeline Work closely with internal teams to ensure excellent customer service Introduce new solutions and services to partners Provide regular updates and sales forecasts About you The successful Inside Sales Account Manager will be commercially minded, proactive and motivated to succeed within a sales environment. Good level of English and Maths Strong communication and relationship building skills Good IT skills Self-motivated and organised Ability to work in a fast-paced environment Professional, reliable and proactive Ambition to develop a long-term sales career Salary and benefits Salary 28,000 plus commission (OTE 33,000 per year) Paid training and personal development plans Flexible and hybrid working Incentives and rewards Social events and team activities Staff referral scheme Life assurance Employee assistance programme Health cash plan This Inside Sales Account Manager role is ideal for someone looking to develop their career within a growing technology focused sales environment.
A major UK & International freight forwarding organisation is looking for a business development manager - field sales to sell their road freight services only. The role entails hunting for leads and new business. ROLE: BDM - Road Freight LOCATION: Essex covering the South East region BASIC SALARY: £40k to £50k COMMISSION: Annually CAR ALLOWANCE: £700 PCM BENEFITS: 25 days holiday, pension, life assuran click apply for full job details
Mar 14, 2026
Full time
A major UK & International freight forwarding organisation is looking for a business development manager - field sales to sell their road freight services only. The role entails hunting for leads and new business. ROLE: BDM - Road Freight LOCATION: Essex covering the South East region BASIC SALARY: £40k to £50k COMMISSION: Annually CAR ALLOWANCE: £700 PCM BENEFITS: 25 days holiday, pension, life assuran click apply for full job details
Our client is seeking a skilled Solutions Architect to join their technology team on a contract basis. This opportunity is within the fast-paced technology sector, where innovative solutions are paramount. The ideal candidate will bring their architectural expertise and cloud technology experience to ensure that all solutions are effectively designed and implemented. Overall Job Purpose The Solutions Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across disparate solutions driving value for one, or across several, enterprise journeys. You will play a key role in designing end-to-end technology solutions and supporting engineering teams throughout the Software Delivery Lifecycle. You will be experienced in providing design documentation and reviewing or contributing to IT governance and standards. You will work alongside other architects, delivery managers, principal software engineers, business analysts, UX designers and developer teams delivering incremental releases that generate business value. Top 5-10 Key Tasks Working closely with the technology organisation, designing solutions that cross technical, product and application boundaries Being the point of contact for resolving any architectural issues Acting as an SME for technical changes and assist in providing proposals and estimates for new initiatives or product enhancements Owning, creating and maintaining solution design documentation and seeking relevant sign-off Contributing to design standards and patterns, and forming part of the governing body of Enterprise Architecture Supporting projects and product enhancements throughout the development and delivery lifecycle Assisting in incident/problem management, root cause analysis and definition of solutions Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Autonomy The Solutions Architect works independently with minimal guidance. They will typically operate with broad latitude in a complex environment, and guidance is provided only in the most complex situations. Problem Solving The role involves solving unique and complex problems that have a broad impact on the business. This includes interpreting internal or external issues, recommending solutions, and taking new perspectives on existing solutions. Peers The Solutions Architect works with teams across the business at all levels and primarily with senior management. They act as a resource for colleagues with less experience and collaborate across multiple teams. Projects Responsible for leading projects or project steps within broader projects. This includes having accountability for ongoing activities, functional teams, and project milestones or objectives. The role involves overseeing solution design and resolving issues as they are discovered. Career Level (Technical Skills and Qualifications) The Solutions Architect should have significant work experience at a senior level, ideally 5 years + in a relevant role. Essential Skills and Experience Demonstrable experience working as a Solutions Architect using a range of technologies (e.g. Java/Spring, Salesforce, JavaScript/TypeScript, microservices, containers, databases, cloud technologies) Experience in complex modernisation initiatives Ability to evaluate new technologies and understand their impact on the existing estate Experience using appropriate tools/technologies for the design, development, build, testing & deployment of applications Confident communicator, able to present complex technical issues clearly to technical and non-technical audiences Experience with Agile Methodology, ideally SAFe Ability to multitask and prioritise across various projects and initiatives Work independently and collaborate effectively across the organisation Ability to thrive in a fast-paced, rapidly changing environment Self-motivated, with the ability to take ownership of tasks Strong analytical and problem-solving skills Desirable Skills and Experience Financial Services experience is desirable but not essential Experience of multiple architecture frameworks Experience with multiple cloud technologies If you are an experienced Solutions Architect looking for an exciting contract opportunity within the technology sector, apply now!
Mar 14, 2026
Contractor
Our client is seeking a skilled Solutions Architect to join their technology team on a contract basis. This opportunity is within the fast-paced technology sector, where innovative solutions are paramount. The ideal candidate will bring their architectural expertise and cloud technology experience to ensure that all solutions are effectively designed and implemented. Overall Job Purpose The Solutions Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across disparate solutions driving value for one, or across several, enterprise journeys. You will play a key role in designing end-to-end technology solutions and supporting engineering teams throughout the Software Delivery Lifecycle. You will be experienced in providing design documentation and reviewing or contributing to IT governance and standards. You will work alongside other architects, delivery managers, principal software engineers, business analysts, UX designers and developer teams delivering incremental releases that generate business value. Top 5-10 Key Tasks Working closely with the technology organisation, designing solutions that cross technical, product and application boundaries Being the point of contact for resolving any architectural issues Acting as an SME for technical changes and assist in providing proposals and estimates for new initiatives or product enhancements Owning, creating and maintaining solution design documentation and seeking relevant sign-off Contributing to design standards and patterns, and forming part of the governing body of Enterprise Architecture Supporting projects and product enhancements throughout the development and delivery lifecycle Assisting in incident/problem management, root cause analysis and definition of solutions Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Autonomy The Solutions Architect works independently with minimal guidance. They will typically operate with broad latitude in a complex environment, and guidance is provided only in the most complex situations. Problem Solving The role involves solving unique and complex problems that have a broad impact on the business. This includes interpreting internal or external issues, recommending solutions, and taking new perspectives on existing solutions. Peers The Solutions Architect works with teams across the business at all levels and primarily with senior management. They act as a resource for colleagues with less experience and collaborate across multiple teams. Projects Responsible for leading projects or project steps within broader projects. This includes having accountability for ongoing activities, functional teams, and project milestones or objectives. The role involves overseeing solution design and resolving issues as they are discovered. Career Level (Technical Skills and Qualifications) The Solutions Architect should have significant work experience at a senior level, ideally 5 years + in a relevant role. Essential Skills and Experience Demonstrable experience working as a Solutions Architect using a range of technologies (e.g. Java/Spring, Salesforce, JavaScript/TypeScript, microservices, containers, databases, cloud technologies) Experience in complex modernisation initiatives Ability to evaluate new technologies and understand their impact on the existing estate Experience using appropriate tools/technologies for the design, development, build, testing & deployment of applications Confident communicator, able to present complex technical issues clearly to technical and non-technical audiences Experience with Agile Methodology, ideally SAFe Ability to multitask and prioritise across various projects and initiatives Work independently and collaborate effectively across the organisation Ability to thrive in a fast-paced, rapidly changing environment Self-motivated, with the ability to take ownership of tasks Strong analytical and problem-solving skills Desirable Skills and Experience Financial Services experience is desirable but not essential Experience of multiple architecture frameworks Experience with multiple cloud technologies If you are an experienced Solutions Architect looking for an exciting contract opportunity within the technology sector, apply now!
Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: Senior Supply Chain Manager Salary: £88,250+ per annum dependent upon experience Location: Peterborough, UK Benefits: 25 days annual leave + 8 Bank Holidays Up to 31% Bonus Monthly Car Allowance £675 Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10% Contributory share scheme - Caterpillar will match 50% of the employee's contribution. Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. About Caterpillar When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary Manages a team that oversees the order to delivery supply chain to ensure availability of necessary commodities to support manufacturing or distribution. Develops, implements, and manages supply chain strategies and solutions. What You Will Do Lead a team responsible for the Material planning element of our global supply chain team, providing guidance, support, and direction to ensure effective coordination of material requirements across the supply chain. Foster a collaborative environment that encourages continuous improvement and professional development within the team. Maintaining communications with operations, procurement, logistics, and distribution. Creating integrated processes to streamline supply chains. Interacting with sales, engineering, and facilities management on production schedules and expected deliverables. Managing and directing the logistics specialists, including training, hiring, and coaching. Establishing key performance metrics and benchmarks to guide supply chain planning and forecasting; monitoring planned vs. actual performance What You Will Have: Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Identifies the major forces, events, and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Generates "win-win" strategies to gain support for key initiatives from others across boundaries. Establishes ways to encourage teamwork across functions. Coaches others on best methods for performing teamwork across organizational boundaries. Recommends systems and technology to promote widespread collaboration. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Evaluates past decisions for insights to improve decision-making process. Assess and validate decision options and points and predict their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Inventory Management - MFG: Knowledge of processes and methods of inventory management; ability to effectively manage local or distributed inventories of raw materials, work-in-progress and finished goods. Devises standard inventory management benchmarks to improve the processes. Applies systems and processes to identify and coordinate inventory requirements; resolves conflicts. Reviews reports used for inventory management to find out related problems. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Additional Information This position is in Peterborough, UK This position requires 100% on site presence UK travel - up to 10% What You Will Get Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. You will benefit from a very competitive compensation and benefits package, career development and training opportunities, from a globally renowned company which is driven by its core values of Integrity, Excellence, Teamwork, Commitment and Sustainability. NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. Posting Dates: March 9, 2026 - March 19, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.
Mar 14, 2026
Full time
Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: Senior Supply Chain Manager Salary: £88,250+ per annum dependent upon experience Location: Peterborough, UK Benefits: 25 days annual leave + 8 Bank Holidays Up to 31% Bonus Monthly Car Allowance £675 Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10% Contributory share scheme - Caterpillar will match 50% of the employee's contribution. Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. About Caterpillar When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary Manages a team that oversees the order to delivery supply chain to ensure availability of necessary commodities to support manufacturing or distribution. Develops, implements, and manages supply chain strategies and solutions. What You Will Do Lead a team responsible for the Material planning element of our global supply chain team, providing guidance, support, and direction to ensure effective coordination of material requirements across the supply chain. Foster a collaborative environment that encourages continuous improvement and professional development within the team. Maintaining communications with operations, procurement, logistics, and distribution. Creating integrated processes to streamline supply chains. Interacting with sales, engineering, and facilities management on production schedules and expected deliverables. Managing and directing the logistics specialists, including training, hiring, and coaching. Establishing key performance metrics and benchmarks to guide supply chain planning and forecasting; monitoring planned vs. actual performance What You Will Have: Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Identifies the major forces, events, and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Generates "win-win" strategies to gain support for key initiatives from others across boundaries. Establishes ways to encourage teamwork across functions. Coaches others on best methods for performing teamwork across organizational boundaries. Recommends systems and technology to promote widespread collaboration. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Evaluates past decisions for insights to improve decision-making process. Assess and validate decision options and points and predict their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Inventory Management - MFG: Knowledge of processes and methods of inventory management; ability to effectively manage local or distributed inventories of raw materials, work-in-progress and finished goods. Devises standard inventory management benchmarks to improve the processes. Applies systems and processes to identify and coordinate inventory requirements; resolves conflicts. Reviews reports used for inventory management to find out related problems. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Additional Information This position is in Peterborough, UK This position requires 100% on site presence UK travel - up to 10% What You Will Get Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. You will benefit from a very competitive compensation and benefits package, career development and training opportunities, from a globally renowned company which is driven by its core values of Integrity, Excellence, Teamwork, Commitment and Sustainability. NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. Posting Dates: March 9, 2026 - March 19, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.
Trainee Education Recruitment Consultant Bristol 28,000 - 30,000 base salary + uncapped commission (OTE 35,000- 42,000 in Year 1) Launch your recruitment career in Bristol with Tradewind Recruitment's award-winning Impact Academy. About the Role Our Bristol office is growing, and we're looking for ambitious, driven individuals who want to build a successful career in education recruitment. This is a fast-paced, high-performance environment where hard work is rewarded with rapid progression and uncapped earnings. You'll be matching exceptional teachers and support staff with schools across the South West, playing a vital role in supporting local education. The Impact Academy - Industry-Leading Training Our structured training programme gives you everything you need to thrive, including: Candidate sourcing and interviewing skills Business development and client relationship building Sales psychology and negotiation techniques Resilience, mindset and goal setting Safeguarding and compliance expertise We don't just help you succeed - we help you excel. Your Responsibilities First 6-9 months: Source and interview education professionals Write compelling CV profiles for client marketing Work towards weekly KPIs and targets Collaborate with the sales team to maximise placements As you progress: Win new school partnerships across Bristol and surrounding areas Manage and grow client accounts Negotiate fees and contracts Provide exceptional customer service Maintain the highest safeguarding standards Commission is earned throughout every stage of your progression. What We Offer 28,000- 30,000 base salary Uncapped commission (realistic 35,000- 42,000 in Year 1) 35 days annual leave 4.5-hour working days during school holidays 1.5-hour lunch breaks for gym or well-being Clear promotion pathway - many Managers started as Trainees All-expenses-paid international incentive trips Free breakfast and Friday drinks Who We're Looking For Graduate (with part-time work experience) or relevant professional experience Background in sales, recruitment, hospitality, education or target-driven roles Strong communication skills Ambitious, resilient and competitive mindset Right to work in the UK (no sponsorship offered) Apply via this advert or send your CV to (url removed) and start making an impact in Bristol today.
Mar 14, 2026
Full time
Trainee Education Recruitment Consultant Bristol 28,000 - 30,000 base salary + uncapped commission (OTE 35,000- 42,000 in Year 1) Launch your recruitment career in Bristol with Tradewind Recruitment's award-winning Impact Academy. About the Role Our Bristol office is growing, and we're looking for ambitious, driven individuals who want to build a successful career in education recruitment. This is a fast-paced, high-performance environment where hard work is rewarded with rapid progression and uncapped earnings. You'll be matching exceptional teachers and support staff with schools across the South West, playing a vital role in supporting local education. The Impact Academy - Industry-Leading Training Our structured training programme gives you everything you need to thrive, including: Candidate sourcing and interviewing skills Business development and client relationship building Sales psychology and negotiation techniques Resilience, mindset and goal setting Safeguarding and compliance expertise We don't just help you succeed - we help you excel. Your Responsibilities First 6-9 months: Source and interview education professionals Write compelling CV profiles for client marketing Work towards weekly KPIs and targets Collaborate with the sales team to maximise placements As you progress: Win new school partnerships across Bristol and surrounding areas Manage and grow client accounts Negotiate fees and contracts Provide exceptional customer service Maintain the highest safeguarding standards Commission is earned throughout every stage of your progression. What We Offer 28,000- 30,000 base salary Uncapped commission (realistic 35,000- 42,000 in Year 1) 35 days annual leave 4.5-hour working days during school holidays 1.5-hour lunch breaks for gym or well-being Clear promotion pathway - many Managers started as Trainees All-expenses-paid international incentive trips Free breakfast and Friday drinks Who We're Looking For Graduate (with part-time work experience) or relevant professional experience Background in sales, recruitment, hospitality, education or target-driven roles Strong communication skills Ambitious, resilient and competitive mindset Right to work in the UK (no sponsorship offered) Apply via this advert or send your CV to (url removed) and start making an impact in Bristol today.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Mar 14, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Membership & Recruiting Manager Asbecruit Ltd Stowmarket, Suffolk Part Time 16-24 Hours Per Week £15-25k p/a plus 10% commision Asbecruit is a specialist job board dedicated exclusively to the asbestos industry. Established over five years ago, we provide a trusted platform for asbestos removal contractors, consultancies and associated businesses across the UK, as well as clients in Australia, New Zealand and the USA, to advertise vacancies directly to industry professionals. Due to increasing demand within the sector, we are now evolving the business beyond a job board model and introducing a permanent recruitment and headhunting service. We are looking for a Membership & Recruitment Manager to help lead this transition and take day to day ownership of the brand. This is an opportunity to shape the next stage of Asbecruit s growth. The role will involve continuing to grow and manage memberships on the platform, maintaining strong relationships with existing clients and bringing new companies onboard. Alongside this, you will be responsible for developing and delivering a professional permanent recruitment service within the asbestos sector, identifying, engaging and placing high quality candidates into long term roles. We are specifically looking for someone with previous experience in permanent recruitment. You must understand the full recruitment lifecycle, candidate management, client expectation handling and fee negotiation. Experience in headhunting or targeted search work would be highly advantageous. The right person will also have a strong awareness of social media and how it can be used commercially. This includes building brand presence, attracting candidates, promoting vacancies and creating engagement across platforms such as LinkedIn and Facebook. An eye for content and basic marketing communication is important. You will be confident speaking with Directors, senior managers and HR professionals, commercially aware, organised and proactive. This is not a volume based cold calling role. It is about quality conversations, building relationships and delivering a specialist service within a niche industry. This position offers genuine autonomy. You will be the main person operating Asbecruit day to day, supported by the Directors, with the freedom to grow both membership revenue and permanent placement income within clear commercial objectives. Success will be measured through: Growth in active memberships Client engagement and retention Development of permanent recruitment revenue Brand presence and visibility within the sector The role is office based in Stowmarket, working part-time hours with a good spread across the week to maintain customer service levels. We offer a competitive salary, pension contributions, private healthcare, parking and the opportunity to take real ownership of an established niche brand entering its next phase of growth. 10% commision will be paid on all sales. If you have experience in permanent recruitment, understand how to use social media commercially and want to build something with long term potential, we would like to hear from you.
Mar 14, 2026
Full time
Membership & Recruiting Manager Asbecruit Ltd Stowmarket, Suffolk Part Time 16-24 Hours Per Week £15-25k p/a plus 10% commision Asbecruit is a specialist job board dedicated exclusively to the asbestos industry. Established over five years ago, we provide a trusted platform for asbestos removal contractors, consultancies and associated businesses across the UK, as well as clients in Australia, New Zealand and the USA, to advertise vacancies directly to industry professionals. Due to increasing demand within the sector, we are now evolving the business beyond a job board model and introducing a permanent recruitment and headhunting service. We are looking for a Membership & Recruitment Manager to help lead this transition and take day to day ownership of the brand. This is an opportunity to shape the next stage of Asbecruit s growth. The role will involve continuing to grow and manage memberships on the platform, maintaining strong relationships with existing clients and bringing new companies onboard. Alongside this, you will be responsible for developing and delivering a professional permanent recruitment service within the asbestos sector, identifying, engaging and placing high quality candidates into long term roles. We are specifically looking for someone with previous experience in permanent recruitment. You must understand the full recruitment lifecycle, candidate management, client expectation handling and fee negotiation. Experience in headhunting or targeted search work would be highly advantageous. The right person will also have a strong awareness of social media and how it can be used commercially. This includes building brand presence, attracting candidates, promoting vacancies and creating engagement across platforms such as LinkedIn and Facebook. An eye for content and basic marketing communication is important. You will be confident speaking with Directors, senior managers and HR professionals, commercially aware, organised and proactive. This is not a volume based cold calling role. It is about quality conversations, building relationships and delivering a specialist service within a niche industry. This position offers genuine autonomy. You will be the main person operating Asbecruit day to day, supported by the Directors, with the freedom to grow both membership revenue and permanent placement income within clear commercial objectives. Success will be measured through: Growth in active memberships Client engagement and retention Development of permanent recruitment revenue Brand presence and visibility within the sector The role is office based in Stowmarket, working part-time hours with a good spread across the week to maintain customer service levels. We offer a competitive salary, pension contributions, private healthcare, parking and the opportunity to take real ownership of an established niche brand entering its next phase of growth. 10% commision will be paid on all sales. If you have experience in permanent recruitment, understand how to use social media commercially and want to build something with long term potential, we would like to hear from you.
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 14, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Facilities Assistant ITM Power Location: Sheffield Direct Applicants Only - No Agency Applications at this time About ITM Power ITM is at the forefront of the green hydrogen industry, designing and manufacturing cutting edge PEM electrolysers that are instrumental in global decarbonisation efforts. With over two decades of scientific expertise, we've established ourselves as industry leaders in clean energy technology. Our Journey and Growth As pioneers in green hydrogen technology, ITM is offering the most advanced PEM electrolyser technology in the world. Founded in 2000, ITM Power PLC was one of the first companies of its kind to be listed on the AIM market of the London Stock Exchange. Headquartered in the UK, our state of the art manufacturing facility is the world's first largest PEM Gigafactory in commercial operation, and home to our R&D and manufacturing. ITM Power Germany is our hub in the heart of the EU. This facility not only houses regional functions including business development and engineering, but also our Aftersales services with the ability to quickly deploy stacks. Innovation and Impact Our PEM electrolysers are deployed in some of the world's largest green hydrogen projects. We continue to push the boundaries of technology, enhancing cost effectiveness and sustainability. Join Our Mission ITM is in the midst of a transformative phase, focusing on streamlined delivery and operational excellence. We're seeking talented individuals who share our passion for clean energy and our drive to make a tangible impact on the world's transition to net zero. You will be working with an inspiring bunch of people, encouraging each other to be the best we can. We've come a long way, join us in the next step of our incredible journey! What are we looking for We have an opportunity for a Facilities Assistant who will support the safe and efficient running of all ITM sites by ensuring that buildings, welfare areas, storage areas and external grounds are clean, secure and maintained to a high standard. The role includes general repairs, safety checks, site cleanliness, and facilities support. Responsibilities Perform first line maintenance tasks such as minor plumbing, electrical fixes (e.g., replacing bulbs), basic carpentry and general repairs. Inspect non production areas (offices, canteens, break rooms, restrooms, locker rooms) to ensure they remain fit for use. As directed by the Facilities Manager carry out regular site and equipment inspections and maintain accurate, including asset registers, PPM schedules and compliance documentation for Facilities and Maintenance. Support planned preventative maintenance (PPM) activities for building fabric and facilities equipment. Report machinery issues to the Maintenance team when beyond postholders scope. Support in the triaging of Maintenance and Facilities tickets raised on the Facilities system. Ensure facilities contractors and suppliers maintain high quality service delivery and comply with agreed RAM's. Conduct regular safety checks such as fire alarm tests, emergency lighting checks, and walk round inspections. Ensure compliance with site safety standards. Support safe storage and use of cleaning materials and equipment. Ensure cleaning schedules and hygiene standards are consistently met. Act as the first point of contact for facilities queries and maintenance issues. Support effective building communication, events and engagement initiatives. Help ensure occupier satisfaction through prompt, proactive and solution focused service. Assist with contractor performance monitoring. Raise purchase requisitions in Microsoft Dynamics for cleaning materials, consumables and small maintenance items. Track order status and delivery progress through Dynamics. Receipt goods in the system upon delivery and ensure items are correctly stored. Maintain minimum stock thresholds and proactively reorder to avoid shortages. About You Knowledge and Experience Experience in maintenance, caretaking, or facilities roles in an industrial or commercial setting Practical skills in basic repairs, DIY and general maintenance Strong understanding of workplace safety standards Ability to prioritise tasks in a busy manufacturing environment Comfortable with manual handling and physical work Experience using Microsoft Dynamics or similar ERP systems Knowledge of purchasing processes or stock control Advantageous IOSH Managing Safely RA Training First Aid training Fire Marshall training NEBOSH Cert Compliance Management and Auditing Electrical Knowledge HVAC Knowledge or Experience Plumbing/Utilities experience Skills and Abilities Proactive, reliable, and safety focused. Strong communication skills and a helpful, service driven approach. Practical thinker with good problem solving skills. Able to work independently and manage competing priorities. What We Offer The opportunity to work with cutting edge technology in a rapidly growing industry, within a dynamic environment where you can shape the future of energy and work with a team that's actively addressing global climate challenges. Our corporate culture values safety, integrity and continuous improvement. A competitive salary and an excellent contributory pension, 25 days holiday and a wider range of benefits including: Buy as you earn (BAYE) share scheme Birthday holiday Holiday Purchase Cycle to work scheme Lifestyle Discounts Employee Assistance Programme Health Cash Plan Eye Care Gym Scheme Life assurance EV Car Leasing Enhanced Parental Leave Motor Save Scheme Tech Save Scheme Our onsite parking includes free electric car charging points We know your career is important to you, it's important to us too, which is why we also offer opportunities for you to grow and develop your career. If you are looking to join a growing, dynamic business and want to be part of our amazing team we would love to hear from you. Our success is driven by the exceptional diversity of our people. We are proud to be an equal opportunity employer, committed to promoting and creating a diverse and inclusive environment where we encourage our employees to learn and grow, fuelled by mutual respect in a place where ideas flow and thrive.
Mar 14, 2026
Full time
Facilities Assistant ITM Power Location: Sheffield Direct Applicants Only - No Agency Applications at this time About ITM Power ITM is at the forefront of the green hydrogen industry, designing and manufacturing cutting edge PEM electrolysers that are instrumental in global decarbonisation efforts. With over two decades of scientific expertise, we've established ourselves as industry leaders in clean energy technology. Our Journey and Growth As pioneers in green hydrogen technology, ITM is offering the most advanced PEM electrolyser technology in the world. Founded in 2000, ITM Power PLC was one of the first companies of its kind to be listed on the AIM market of the London Stock Exchange. Headquartered in the UK, our state of the art manufacturing facility is the world's first largest PEM Gigafactory in commercial operation, and home to our R&D and manufacturing. ITM Power Germany is our hub in the heart of the EU. This facility not only houses regional functions including business development and engineering, but also our Aftersales services with the ability to quickly deploy stacks. Innovation and Impact Our PEM electrolysers are deployed in some of the world's largest green hydrogen projects. We continue to push the boundaries of technology, enhancing cost effectiveness and sustainability. Join Our Mission ITM is in the midst of a transformative phase, focusing on streamlined delivery and operational excellence. We're seeking talented individuals who share our passion for clean energy and our drive to make a tangible impact on the world's transition to net zero. You will be working with an inspiring bunch of people, encouraging each other to be the best we can. We've come a long way, join us in the next step of our incredible journey! What are we looking for We have an opportunity for a Facilities Assistant who will support the safe and efficient running of all ITM sites by ensuring that buildings, welfare areas, storage areas and external grounds are clean, secure and maintained to a high standard. The role includes general repairs, safety checks, site cleanliness, and facilities support. Responsibilities Perform first line maintenance tasks such as minor plumbing, electrical fixes (e.g., replacing bulbs), basic carpentry and general repairs. Inspect non production areas (offices, canteens, break rooms, restrooms, locker rooms) to ensure they remain fit for use. As directed by the Facilities Manager carry out regular site and equipment inspections and maintain accurate, including asset registers, PPM schedules and compliance documentation for Facilities and Maintenance. Support planned preventative maintenance (PPM) activities for building fabric and facilities equipment. Report machinery issues to the Maintenance team when beyond postholders scope. Support in the triaging of Maintenance and Facilities tickets raised on the Facilities system. Ensure facilities contractors and suppliers maintain high quality service delivery and comply with agreed RAM's. Conduct regular safety checks such as fire alarm tests, emergency lighting checks, and walk round inspections. Ensure compliance with site safety standards. Support safe storage and use of cleaning materials and equipment. Ensure cleaning schedules and hygiene standards are consistently met. Act as the first point of contact for facilities queries and maintenance issues. Support effective building communication, events and engagement initiatives. Help ensure occupier satisfaction through prompt, proactive and solution focused service. Assist with contractor performance monitoring. Raise purchase requisitions in Microsoft Dynamics for cleaning materials, consumables and small maintenance items. Track order status and delivery progress through Dynamics. Receipt goods in the system upon delivery and ensure items are correctly stored. Maintain minimum stock thresholds and proactively reorder to avoid shortages. About You Knowledge and Experience Experience in maintenance, caretaking, or facilities roles in an industrial or commercial setting Practical skills in basic repairs, DIY and general maintenance Strong understanding of workplace safety standards Ability to prioritise tasks in a busy manufacturing environment Comfortable with manual handling and physical work Experience using Microsoft Dynamics or similar ERP systems Knowledge of purchasing processes or stock control Advantageous IOSH Managing Safely RA Training First Aid training Fire Marshall training NEBOSH Cert Compliance Management and Auditing Electrical Knowledge HVAC Knowledge or Experience Plumbing/Utilities experience Skills and Abilities Proactive, reliable, and safety focused. Strong communication skills and a helpful, service driven approach. Practical thinker with good problem solving skills. Able to work independently and manage competing priorities. What We Offer The opportunity to work with cutting edge technology in a rapidly growing industry, within a dynamic environment where you can shape the future of energy and work with a team that's actively addressing global climate challenges. Our corporate culture values safety, integrity and continuous improvement. A competitive salary and an excellent contributory pension, 25 days holiday and a wider range of benefits including: Buy as you earn (BAYE) share scheme Birthday holiday Holiday Purchase Cycle to work scheme Lifestyle Discounts Employee Assistance Programme Health Cash Plan Eye Care Gym Scheme Life assurance EV Car Leasing Enhanced Parental Leave Motor Save Scheme Tech Save Scheme Our onsite parking includes free electric car charging points We know your career is important to you, it's important to us too, which is why we also offer opportunities for you to grow and develop your career. If you are looking to join a growing, dynamic business and want to be part of our amazing team we would love to hear from you. Our success is driven by the exceptional diversity of our people. We are proud to be an equal opportunity employer, committed to promoting and creating a diverse and inclusive environment where we encourage our employees to learn and grow, fuelled by mutual respect in a place where ideas flow and thrive.
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 14, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Job Title: Internal Sales Executive Location: Skipton Salary: Base Salary of 30,000 per annum, OTE 36,000 Job Type: Full Time, Permanent As part of our continued focus on strengthening commercial performance, we are investing in a motivated and commercially focused Internal Sales Executive role to support the growth and development of our customer base. This role has been created to work closely with our Sales Managers to ensure we maximise every opportunity across the market. The position will play an important role in proactively developing new opportunities, re-engaging inactive or churned customers, and growing smaller accounts that may not receive regular field coverage. By maintaining regular contact with customers, following up on enquiries and quotations, and identifying opportunities to recover lost volume, the Internal Sales Executive will help ensure we remain close to our customers, responsive to their needs, and proactive in driving sales growth. The role will also support the wider sales organisation by helping to build a pipeline, strengthen customer relationships, and create additional opportunities for the external sales team to progress and convert. Ultimately, this position exists to ensure we continue to protect our existing business, recover lost opportunities, and drive sustainable growth across the UK market. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role What are you going to do? Proactively generate sales opportunities through outbound calls, emails, and follow-ups with prospective and existing customers. Re-engage churned or inactive customers to recover lost business and rebuild relationships. Manage and develop smaller customer accounts, identifying opportunities to grow volume and strengthen partnerships. Work closely with Sales Managers to support key accounts, identify opportunities, and progress commercial discussions. Respond to customer enquiries and provide accurate information on products, applications, pricing, and lead times. Prepare and follow up on quotations, proposals, and commercial offers, ensuring opportunities are actively progressed. Maintain accurate records of all customer interactions, opportunities, and activities within the CRM system. Monitor market activity, customer trends, and competitor movements to identify potential opportunities. Support the wider sales team by ensuring excellent customer service, responsiveness, and communication. Contribute to the delivery of monthly and quarterly sales targets through proactive pipeline development and opportunity management. The job description is not exhaustive. From time to time, you may be required to perform other duties and responsibilities which are not included in the above description, but are within your capabilities, and where necessary, training will be given. About you: Our expectations: Proven experience in a sales, telesales, or customer-facing commercial role, ideally within a B2B environment. Strong communication skills with the ability to build rapport and influence customers over the phone and via email. Commercial mindset with a proactive approach to identifying and developing opportunities. Self-motivated and driven, with a clear focus on achieving targets and delivering results. Strong organisational skills with the ability to manage multiple opportunities and follow-ups effectively. Experience using CRM systems (e.g., Salesforce or ACT) and Microsoft Office. Working knowledge of Sage or similar ERP systems would be advantageous. A positive team player who enjoys working collaboratively within a fast-paced commercial environment. Person Specification: Experience working within B2B manufacturing, packaging, or industrial sectors would be beneficial. Background in telesales, internal sales, or account management is required. A qualification in business, sales, or marketing would be desirable but not essential. Benefits: Competitive base salary with commission/bonus structure Ongoing training and development Opportunities for career progression Healthcare scheme (Medicash) / pension scheme / 25 days holiday Free on-site parking Solidus We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past, from straw, now from recycled paper. Strictly No Agencies Please click on the APPLY button to send your CV and Cover Letter for this role Candidates with experience of: Sales Executive, Sales Person, Sales Account Manager, Sales Account Executive, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may all be considered.
Mar 14, 2026
Full time
Job Title: Internal Sales Executive Location: Skipton Salary: Base Salary of 30,000 per annum, OTE 36,000 Job Type: Full Time, Permanent As part of our continued focus on strengthening commercial performance, we are investing in a motivated and commercially focused Internal Sales Executive role to support the growth and development of our customer base. This role has been created to work closely with our Sales Managers to ensure we maximise every opportunity across the market. The position will play an important role in proactively developing new opportunities, re-engaging inactive or churned customers, and growing smaller accounts that may not receive regular field coverage. By maintaining regular contact with customers, following up on enquiries and quotations, and identifying opportunities to recover lost volume, the Internal Sales Executive will help ensure we remain close to our customers, responsive to their needs, and proactive in driving sales growth. The role will also support the wider sales organisation by helping to build a pipeline, strengthen customer relationships, and create additional opportunities for the external sales team to progress and convert. Ultimately, this position exists to ensure we continue to protect our existing business, recover lost opportunities, and drive sustainable growth across the UK market. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role What are you going to do? Proactively generate sales opportunities through outbound calls, emails, and follow-ups with prospective and existing customers. Re-engage churned or inactive customers to recover lost business and rebuild relationships. Manage and develop smaller customer accounts, identifying opportunities to grow volume and strengthen partnerships. Work closely with Sales Managers to support key accounts, identify opportunities, and progress commercial discussions. Respond to customer enquiries and provide accurate information on products, applications, pricing, and lead times. Prepare and follow up on quotations, proposals, and commercial offers, ensuring opportunities are actively progressed. Maintain accurate records of all customer interactions, opportunities, and activities within the CRM system. Monitor market activity, customer trends, and competitor movements to identify potential opportunities. Support the wider sales team by ensuring excellent customer service, responsiveness, and communication. Contribute to the delivery of monthly and quarterly sales targets through proactive pipeline development and opportunity management. The job description is not exhaustive. From time to time, you may be required to perform other duties and responsibilities which are not included in the above description, but are within your capabilities, and where necessary, training will be given. About you: Our expectations: Proven experience in a sales, telesales, or customer-facing commercial role, ideally within a B2B environment. Strong communication skills with the ability to build rapport and influence customers over the phone and via email. Commercial mindset with a proactive approach to identifying and developing opportunities. Self-motivated and driven, with a clear focus on achieving targets and delivering results. Strong organisational skills with the ability to manage multiple opportunities and follow-ups effectively. Experience using CRM systems (e.g., Salesforce or ACT) and Microsoft Office. Working knowledge of Sage or similar ERP systems would be advantageous. A positive team player who enjoys working collaboratively within a fast-paced commercial environment. Person Specification: Experience working within B2B manufacturing, packaging, or industrial sectors would be beneficial. Background in telesales, internal sales, or account management is required. A qualification in business, sales, or marketing would be desirable but not essential. Benefits: Competitive base salary with commission/bonus structure Ongoing training and development Opportunities for career progression Healthcare scheme (Medicash) / pension scheme / 25 days holiday Free on-site parking Solidus We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past, from straw, now from recycled paper. Strictly No Agencies Please click on the APPLY button to send your CV and Cover Letter for this role Candidates with experience of: Sales Executive, Sales Person, Sales Account Manager, Sales Account Executive, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may all be considered.
Practice Support Administrator Blackwood or Cardiff(Hybrid) Salary up to £30,000 Yolk Recruitment are working with a well-established and growing boutique wealth management practice to recruit a Practice Support Administrator. This is a busy and varied role supporting a Financial Adviser, within a successful and expanding business. This is an excellent opportunity for someone who enjoys a busy environment and takes pride in keeping things organised and running smoothly. The role would suit someone with a financial services administration background, though experienced administrators from other sectors who are keen to move into wealth management will also be considered. What you'll be doing Responsibilities will include: Managing and coordinating client meetings for both new and existing clients Sending out relevant documentation and paperwork ahead of appointments Requesting information from external providers Uploading meeting notes and maintaining accurate client records Updating Salesforce and internal systems Passing actions and follow-ups to the paraplanner Speaking with clients by telephone and email when required Managing new client enquiries and sending financial questionnaires Supporting with the organisation of client hospitality events General administrative support to ensure the practice runs smoothly What we're looking for The firm is keen to meet people who are organised, proactive and comfortable managing their own workload. You might currently be: A financial services administrator looking for your next step An experienced administrator wanting to move into wealth management A paraplanner looking for a slightly different role within a growing firm Key qualities include: Strong organisational skills and attention to detail Ability to work independently and take initiative Professional and approachable manner when dealing with clients Good telephone and email communication skills A willingness to learn and develop within financial services You'll have support from the Office Manager and wider team, but you'll also be trusted to manage your own responsibilities. Career development The business is very open to discussing long-term career plans. Whether you want to deepen your experience in administration or progress within financial services, support will be available. The firm is happy to help with relevant industry qualifications and provide a clear pathway for development. What's on offer Salary up to £30,000 Monday-Friday 8.30-4.30 (can be flexible on hours) 25 days annual leave + bank holidays (Office closed over the Christmas period) Hybrid working arrangement Private Medical Insurance Flexible office location (Cardiff or Blackwood- would need to be travel to Blackwood for induction) Personalised financial advice If you'd like to explore whether this role could be the right step for you, get in touch for a confidential chat.
Mar 14, 2026
Full time
Practice Support Administrator Blackwood or Cardiff(Hybrid) Salary up to £30,000 Yolk Recruitment are working with a well-established and growing boutique wealth management practice to recruit a Practice Support Administrator. This is a busy and varied role supporting a Financial Adviser, within a successful and expanding business. This is an excellent opportunity for someone who enjoys a busy environment and takes pride in keeping things organised and running smoothly. The role would suit someone with a financial services administration background, though experienced administrators from other sectors who are keen to move into wealth management will also be considered. What you'll be doing Responsibilities will include: Managing and coordinating client meetings for both new and existing clients Sending out relevant documentation and paperwork ahead of appointments Requesting information from external providers Uploading meeting notes and maintaining accurate client records Updating Salesforce and internal systems Passing actions and follow-ups to the paraplanner Speaking with clients by telephone and email when required Managing new client enquiries and sending financial questionnaires Supporting with the organisation of client hospitality events General administrative support to ensure the practice runs smoothly What we're looking for The firm is keen to meet people who are organised, proactive and comfortable managing their own workload. You might currently be: A financial services administrator looking for your next step An experienced administrator wanting to move into wealth management A paraplanner looking for a slightly different role within a growing firm Key qualities include: Strong organisational skills and attention to detail Ability to work independently and take initiative Professional and approachable manner when dealing with clients Good telephone and email communication skills A willingness to learn and develop within financial services You'll have support from the Office Manager and wider team, but you'll also be trusted to manage your own responsibilities. Career development The business is very open to discussing long-term career plans. Whether you want to deepen your experience in administration or progress within financial services, support will be available. The firm is happy to help with relevant industry qualifications and provide a clear pathway for development. What's on offer Salary up to £30,000 Monday-Friday 8.30-4.30 (can be flexible on hours) 25 days annual leave + bank holidays (Office closed over the Christmas period) Hybrid working arrangement Private Medical Insurance Flexible office location (Cardiff or Blackwood- would need to be travel to Blackwood for induction) Personalised financial advice If you'd like to explore whether this role could be the right step for you, get in touch for a confidential chat.
About the Company A European manufacturer of industrial sensing is hiring a European Sales Manager to own revenue and gross margin across mainland Europe, Scandinavia, and Turkey. About the Role This is a senior, field-based sales role covering distributor management, direct key-account sales, and new business development click apply for full job details
Mar 14, 2026
Full time
About the Company A European manufacturer of industrial sensing is hiring a European Sales Manager to own revenue and gross margin across mainland Europe, Scandinavia, and Turkey. About the Role This is a senior, field-based sales role covering distributor management, direct key-account sales, and new business development click apply for full job details
Area Sales Manager Power Tools Job Title: Business Development Manager Diamond Cutting & Drilling Tools Industry Sector: Building Products, Building Materials, Hand Tools, Tools, DIY Sheds, DIT Stores, Screwfix, B&Q, Tool Distributors, Distributors, Builders Merchants, Independent Merchants, Buying Groups, Plumbing & Heating Merchants, Toolstation, Tool Hire, National Account Manager, Regional Sa click apply for full job details
Mar 14, 2026
Full time
Area Sales Manager Power Tools Job Title: Business Development Manager Diamond Cutting & Drilling Tools Industry Sector: Building Products, Building Materials, Hand Tools, Tools, DIY Sheds, DIT Stores, Screwfix, B&Q, Tool Distributors, Distributors, Builders Merchants, Independent Merchants, Buying Groups, Plumbing & Heating Merchants, Toolstation, Tool Hire, National Account Manager, Regional Sa click apply for full job details
Area Sales Manager Power Tools Job Title: Business Development Manager Diamond Cutting & Drilling Tools Industry Sector: Building Products, Building Materials, Hand Tools, Tools, DIY Sheds, DIT Stores, Screwfix, B&Q, Tool Distributors, Distributors, Builders Merchants, Independent Merchants, Buying Groups, Plumbing & Heating Merchants, Toolstation, Tool Hire, National Account Manager, Regional Sa click apply for full job details
Mar 14, 2026
Full time
Area Sales Manager Power Tools Job Title: Business Development Manager Diamond Cutting & Drilling Tools Industry Sector: Building Products, Building Materials, Hand Tools, Tools, DIY Sheds, DIT Stores, Screwfix, B&Q, Tool Distributors, Distributors, Builders Merchants, Independent Merchants, Buying Groups, Plumbing & Heating Merchants, Toolstation, Tool Hire, National Account Manager, Regional Sa click apply for full job details
ROLE: Trade Counter Sales Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £31,614 basic salary per year BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 14, 2026
Full time
ROLE: Trade Counter Sales Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £31,614 basic salary per year BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
