Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Jul 31, 2025
Full time
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
This senior leadership role is responsible for managing the EMEI sales team who are responsible for expanding TT's revenue, market share and client base through identifying new opportunities, building relationships and increasing revenue in our EMEI region What Will You Be Involved With? Develop and Execute Sales Strategies Create and implement sales plans Possess a deep understanding of Client Needs Knowledge of Market Trends & Regulations Drive Revenue Growth by hitting team and company sales and revenue targets through securing new clients and upselling to existing clients Responsible for meeting and exceeding quarterly and yearly sales and revenue targets Cross Selling collaboration with other Heads of Sales across all lines of the Trading Technologies business. Team Leadership Hire, train, manage and motivate a high performing sales team Manage team territories Review team priorities weekly through weekly team and one on one meetings Support the team through client meeting preparation and guidance Help form and implement the sales targets along with their commission packages Track deal momentum to identify when it has stalled and help sales bring it back to life Quarterly reviews of sales teams forecast, pipeline and plans. Perform bi annual reviews of the team Sales Process Management Oversee sales process from lead generation to closing Conduct regular pipeline and forecast reviews with your individual team members ensuring data accuracy and proper qualification Quarterly & Annual and Forecasting & Planning Ensure proper sales and revenue forecasts Revenue Generation Build and maintain relationships with the client and prospect base Develop strategies with the sales team to keep momentum in deals and close in a timely manner. Create & support pipeline generation activities Support the team in managing the full process lifecycle from quote to cash Proposal Building & Negotiation Work with the individual Sales Executives to build proposals that demonstrate TT's value along with creating a commercial proposition that is compelling to the client. Work with the Sales Executives on the contracts and negotiation process. Serving as a point of escalation and issue resolution, working closely with legal to ensure compliance with company policies Reporting and Analytics Report on pipeline and sales statistics Forecast future revenue & sales numbers KPI Tracking & Analysis Establish and track KPI's for the team to measure sales success Relationship Building and Management Establish and foster partnerships and relationships with key customers Build and grow internal relationships across functions Attend industry specific conferences and networking events Be a panelist speaker for industry relevant topics Cross Functional Collaboration Business Development: Work with Business Development on market trends and competition battlecards Finance: Ensure alignment on standard and non standard deals, proposal structure and deal margin Cross Collaboration with all TT Lines of Business (LOB): Coordinate introductions, sales meetings, solutions, proposals and negotiations Legal : Work closely with legal to keep momentum behind negotiations while protecting the company Marketing: Develop messaging around go to market campaigns and key strategic areas for the firm, as well as the target client base and key personas. Service Management: Join quarterly service reviews with key clients What Will You Bring to the Table? 15+ years of experience in Financial Technology Sales Experience in complex enterprise sales Futures and Options, Listed Equity Options, Equities experience preferred. Fixed Income and FX nice to have Good understanding of technology Prior leadership experience Bachelors Degree or above Strong Communication and Interpersonal Skills both verbally and written. Proven organizational and team management skills Proficiency in the G-Suite and Salesforce What We Bring to the Table: Competitive benefits, including medical, dental, vision, GTL & GIP schemes, and pension Flexible work schedules - with some remote work. 25 PTO (paid time off) days per year with the ability to roll over days into the following year, 1 day per year available for volunteering, 2 Training days per year to allow uninterrupted professional development, 1 additional PTO day added during milestone year, a robust paid holiday schedule with early dismissal, and generous parental leave (for all genders and staff, including adoptive parents) The company provided top-of-the-line tech resources and a tech accessories budget for monitors, headphones, keyboards, and office equipment. Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programmes, or smoking cessation) Milestone anniversary bonuses Forward-thinking, a culture-based organization with collaborative teams that promote diversity and inclusion Trading Technologies is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company's award-winning TT platform connects to the world's major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, and infrastructure services to the world's leading sell-side institutions, buy-side firms, and exchanges. The company's blue-chip client base includes Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT's technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies' global client base through the TT ecosystem. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.
Jul 31, 2025
Full time
This senior leadership role is responsible for managing the EMEI sales team who are responsible for expanding TT's revenue, market share and client base through identifying new opportunities, building relationships and increasing revenue in our EMEI region What Will You Be Involved With? Develop and Execute Sales Strategies Create and implement sales plans Possess a deep understanding of Client Needs Knowledge of Market Trends & Regulations Drive Revenue Growth by hitting team and company sales and revenue targets through securing new clients and upselling to existing clients Responsible for meeting and exceeding quarterly and yearly sales and revenue targets Cross Selling collaboration with other Heads of Sales across all lines of the Trading Technologies business. Team Leadership Hire, train, manage and motivate a high performing sales team Manage team territories Review team priorities weekly through weekly team and one on one meetings Support the team through client meeting preparation and guidance Help form and implement the sales targets along with their commission packages Track deal momentum to identify when it has stalled and help sales bring it back to life Quarterly reviews of sales teams forecast, pipeline and plans. Perform bi annual reviews of the team Sales Process Management Oversee sales process from lead generation to closing Conduct regular pipeline and forecast reviews with your individual team members ensuring data accuracy and proper qualification Quarterly & Annual and Forecasting & Planning Ensure proper sales and revenue forecasts Revenue Generation Build and maintain relationships with the client and prospect base Develop strategies with the sales team to keep momentum in deals and close in a timely manner. Create & support pipeline generation activities Support the team in managing the full process lifecycle from quote to cash Proposal Building & Negotiation Work with the individual Sales Executives to build proposals that demonstrate TT's value along with creating a commercial proposition that is compelling to the client. Work with the Sales Executives on the contracts and negotiation process. Serving as a point of escalation and issue resolution, working closely with legal to ensure compliance with company policies Reporting and Analytics Report on pipeline and sales statistics Forecast future revenue & sales numbers KPI Tracking & Analysis Establish and track KPI's for the team to measure sales success Relationship Building and Management Establish and foster partnerships and relationships with key customers Build and grow internal relationships across functions Attend industry specific conferences and networking events Be a panelist speaker for industry relevant topics Cross Functional Collaboration Business Development: Work with Business Development on market trends and competition battlecards Finance: Ensure alignment on standard and non standard deals, proposal structure and deal margin Cross Collaboration with all TT Lines of Business (LOB): Coordinate introductions, sales meetings, solutions, proposals and negotiations Legal : Work closely with legal to keep momentum behind negotiations while protecting the company Marketing: Develop messaging around go to market campaigns and key strategic areas for the firm, as well as the target client base and key personas. Service Management: Join quarterly service reviews with key clients What Will You Bring to the Table? 15+ years of experience in Financial Technology Sales Experience in complex enterprise sales Futures and Options, Listed Equity Options, Equities experience preferred. Fixed Income and FX nice to have Good understanding of technology Prior leadership experience Bachelors Degree or above Strong Communication and Interpersonal Skills both verbally and written. Proven organizational and team management skills Proficiency in the G-Suite and Salesforce What We Bring to the Table: Competitive benefits, including medical, dental, vision, GTL & GIP schemes, and pension Flexible work schedules - with some remote work. 25 PTO (paid time off) days per year with the ability to roll over days into the following year, 1 day per year available for volunteering, 2 Training days per year to allow uninterrupted professional development, 1 additional PTO day added during milestone year, a robust paid holiday schedule with early dismissal, and generous parental leave (for all genders and staff, including adoptive parents) The company provided top-of-the-line tech resources and a tech accessories budget for monitors, headphones, keyboards, and office equipment. Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programmes, or smoking cessation) Milestone anniversary bonuses Forward-thinking, a culture-based organization with collaborative teams that promote diversity and inclusion Trading Technologies is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company's award-winning TT platform connects to the world's major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, and infrastructure services to the world's leading sell-side institutions, buy-side firms, and exchanges. The company's blue-chip client base includes Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT's technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies' global client base through the TT ecosystem. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Jul 31, 2025
Full time
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Select how often (in days) to receive an alert: Group Head of Tax Reporting and Compliance Location: London, ENG, GB, N1C 4AG Brand: RS Group Function: Finance Work Location: Hybrid Location: This role is offered on a hybrid basis, which involves a combination of working from our London (Kings Cross) office and also remotely. We are seeking a highly experienced Group Head of Tax Reporting and Compliance to join our Group Finance function. This role will lead all aspects of global tax reporting and compliance, including UK GAAP and IFRS tax accounting, global corporate tax filings, and advisory on strategic tax matters. It will also support Group tax projects and deputise for the Group Head of Tax on key initiatives. What you will be doing: • Lead global tax reporting processes, including month-end, forecast, budget and year-end under IFRS and UK GAAP. • Manage global corporate tax compliance in partnership with external advisors. • Oversee preparation and review of tax disclosures in UK and overseas statutory accounts. • Maintain and review global tax provisions, including deferred tax. • Manage key relationships with HMRC, overseas tax authorities, and external auditors. • Support M&A activity, internal restructurings, and implementation of regulatory changes (e.g. Pillar 2) as required. • Identify and drive process improvements across global tax operations. About you: • ACA, ACCA or CTA qualified (or equivalent), with a strong background in UK and international tax. • Significant experience in tax reporting under IFRS within a global organisation. • Confident advising senior stakeholders and communicating complex tax matters clearly. • Proven ability to lead tax compliance processes and manage external providers. • Strong analytical, problem-solving and project management skills. • Collaborative team player with the ability to influence across functions and geographies. • Comfortable working in a fast-paced, dynamic, and matrixed environment. The extras you'll get: At RS, as well as the usual employee benefits, you'd expect from a FTSE listed company, including an annual performance bonus, private healthcare, and generous holiday, in the UK, we've just introduced several new Family Friendly Policies including: • Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation. • Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD and Tourette's syndrome. • Support for Women at different life stages from streamlined fertility support to diagnosis and monitoring of both endometriosis and menopause. • Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery. We are RS Group: RS is a global solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions - the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management. Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. We stock over 2,500 supplier brands, 500k products and 61% of our sales are digital. We are committed to Making Amazing Happen for a better world and our Vision is to become first choice for customer, suppliers, our people, and communities. RS is committed to creating an inclusive environment where people thrive. We recognise that a diverse and representative workforce is critical to our success, and our aim is to create a business where people can be their true selves. Our employees expect this as a matter of course and it is fundamental to how we attract, develop, and retain the best talent. In line with our D&I policy, we recruit and develop employees who are the best suited to the requirements of the job role, regardless of gender, ethnic origin, age, religion, sexual orientation, gender identity or disability. Are you ready to explore the possibilities?
Jul 31, 2025
Full time
Select how often (in days) to receive an alert: Group Head of Tax Reporting and Compliance Location: London, ENG, GB, N1C 4AG Brand: RS Group Function: Finance Work Location: Hybrid Location: This role is offered on a hybrid basis, which involves a combination of working from our London (Kings Cross) office and also remotely. We are seeking a highly experienced Group Head of Tax Reporting and Compliance to join our Group Finance function. This role will lead all aspects of global tax reporting and compliance, including UK GAAP and IFRS tax accounting, global corporate tax filings, and advisory on strategic tax matters. It will also support Group tax projects and deputise for the Group Head of Tax on key initiatives. What you will be doing: • Lead global tax reporting processes, including month-end, forecast, budget and year-end under IFRS and UK GAAP. • Manage global corporate tax compliance in partnership with external advisors. • Oversee preparation and review of tax disclosures in UK and overseas statutory accounts. • Maintain and review global tax provisions, including deferred tax. • Manage key relationships with HMRC, overseas tax authorities, and external auditors. • Support M&A activity, internal restructurings, and implementation of regulatory changes (e.g. Pillar 2) as required. • Identify and drive process improvements across global tax operations. About you: • ACA, ACCA or CTA qualified (or equivalent), with a strong background in UK and international tax. • Significant experience in tax reporting under IFRS within a global organisation. • Confident advising senior stakeholders and communicating complex tax matters clearly. • Proven ability to lead tax compliance processes and manage external providers. • Strong analytical, problem-solving and project management skills. • Collaborative team player with the ability to influence across functions and geographies. • Comfortable working in a fast-paced, dynamic, and matrixed environment. The extras you'll get: At RS, as well as the usual employee benefits, you'd expect from a FTSE listed company, including an annual performance bonus, private healthcare, and generous holiday, in the UK, we've just introduced several new Family Friendly Policies including: • Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation. • Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD and Tourette's syndrome. • Support for Women at different life stages from streamlined fertility support to diagnosis and monitoring of both endometriosis and menopause. • Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery. We are RS Group: RS is a global solutions partner for industrial customers and suppliers. Our business has operations in three geographical regions - the Americas, EMEA and APAC, supported by global organisations for supply chain, corporate functions, marketing, and product & supplier management. Our market today is large, fragmented, local in nature and digitally immature. Only a few international distributors serve it, with many regional and local providers, who largely trade offline. We stock over 2,500 supplier brands, 500k products and 61% of our sales are digital. We are committed to Making Amazing Happen for a better world and our Vision is to become first choice for customer, suppliers, our people, and communities. RS is committed to creating an inclusive environment where people thrive. We recognise that a diverse and representative workforce is critical to our success, and our aim is to create a business where people can be their true selves. Our employees expect this as a matter of course and it is fundamental to how we attract, develop, and retain the best talent. In line with our D&I policy, we recruit and develop employees who are the best suited to the requirements of the job role, regardless of gender, ethnic origin, age, religion, sexual orientation, gender identity or disability. Are you ready to explore the possibilities?
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Jul 31, 2025
Full time
Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work with outstanding talent to design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and operational efficiency. Assessing and diagnosing service delivery challenges: Conducting assessments of client service operations, identifying bottlenecks, inefficiencies, and areas for improvement. Service operating model and organisation design: Shaping the future service organisation and how it can operate differently. Defining service methodologies and designing customer service process design. Deploying knowledge of GenAI solutions that could solve the customer's service challenges and deliver enhanced customer and colleague experiences. Supporting transformation planning and delivery: supporting the definition of the roadmap for change and helping the client deliver it; while making sure the vision and design remains at the heart of the transformation. The role is an exciting one, and you'll be right at the heart of transformation, interacting directly with many of our most important clients. To do this, we'll need you to: Support our senior clients (COOs / CSOs / CIOs) and their teams on best practices relating to service channels, operations and technology. Think through strategy, design and technology options and present them to the client, working collaboratively with them to choose the optimum solution. Develop high quality, well-structured deliverables and coach others to deliver the same quality. Support critical workstreams within a transformation programme, taking responsibility for driving the plan and understanding and mitigating risks and change impacts. Connect to your skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics / trends across a particular industry or industries with a viewpoint on the service capabilities that drive value and growth for these sectors. Experience within service operations transformation environmentor experience within a broader transformation or consulting environment, or equivalent. Contribution to the development of service function blueprints for our customers to build next-generation service capabilities to increase effectiveness. A track record of working in mixed teams, getting the best results fromstakeholders, colleagues and third parties. Experience working in Digital IT with a strong understanding of service automation. Understanding and exposure of GenAI solutions in service transformation. Understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow etc. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Customer Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology & Transformation "Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester or Belfast with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Manager, in the Upmarket space (Enterprise/Mid-Market), you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialised solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business. Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. What you'll do as a Customer Success Manager, in the Upmarket segment at Vanta: Lead all post-sales activities for Vanta's customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities. Partner with Account Managers to drive renewal and expansion opportunities within your book of business. Act as the voice of the customer within Vanta. Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines. Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution. Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy. Influence Vanta's strategy and product priorities to drive adoption and retention by being the voice of the customer. Work cross-functionally to resolve customer business issues and work toward mutual goals. How to be successful in this role: Have 6+ years of experience in Customer Success at a SaaS company. Extensive experience with high-end exposure to C-level executives, and the ability to build strong trusted relationships. Providing top-notch account management and relationship building through various means; Quarterly Business Reviews, Health Check Ins, and Executive summaries etc Ability to be nimble and agile in an environment where shifting priorities should be expected. Experience working in the security or compliance industry is preferred. Possess clear and thoughtful communication skills, with strong critical thinking ability. Be highly empathetic to customers, with a proven track record of long-term customer retention. Experience with hitting retention targets and creating happy, healthy customers. Possess the technical competency to understand Vanta's software and build great relationships with highly technical customers. Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up. What you can expect as a Vantan: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive) Health & wellness stipend Remote workspace stipend Commuter benefits for team members who attend the office Pension matching 25 days of PTO per year and unlimited sick time 8 company paid holidays Virtual team building activities, lunch and learns, and other company-wide events! At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Jul 31, 2025
Full time
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Manager, in the Upmarket space (Enterprise/Mid-Market), you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialised solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business. Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. What you'll do as a Customer Success Manager, in the Upmarket segment at Vanta: Lead all post-sales activities for Vanta's customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities. Partner with Account Managers to drive renewal and expansion opportunities within your book of business. Act as the voice of the customer within Vanta. Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines. Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution. Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy. Influence Vanta's strategy and product priorities to drive adoption and retention by being the voice of the customer. Work cross-functionally to resolve customer business issues and work toward mutual goals. How to be successful in this role: Have 6+ years of experience in Customer Success at a SaaS company. Extensive experience with high-end exposure to C-level executives, and the ability to build strong trusted relationships. Providing top-notch account management and relationship building through various means; Quarterly Business Reviews, Health Check Ins, and Executive summaries etc Ability to be nimble and agile in an environment where shifting priorities should be expected. Experience working in the security or compliance industry is preferred. Possess clear and thoughtful communication skills, with strong critical thinking ability. Be highly empathetic to customers, with a proven track record of long-term customer retention. Experience with hitting retention targets and creating happy, healthy customers. Possess the technical competency to understand Vanta's software and build great relationships with highly technical customers. Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up. What you can expect as a Vantan: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive) Health & wellness stipend Remote workspace stipend Commuter benefits for team members who attend the office Pension matching 25 days of PTO per year and unlimited sick time 8 company paid holidays Virtual team building activities, lunch and learns, and other company-wide events! At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Job ID: Amazon /Slovakia/ s.r.o. Are you looking to make an impact on a global scale while advancing your career through continual learning and collaboration? As part of our diverse and multilingual Retail Partnerships team, you'll help build sustainable success for our valued vendors and empower them to reach more customers worldwide. Based in our modern office with flexible remote options, your day-to-day involves connecting one-on-one with vendors through empathetic dialogue. You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions. This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors. Your performance and career growth will be measured holistically based on positive outcomes as well as your contributions to projects, mentoring colleagues and championing inclusive initiatives. Does this opportunity to continuously learn while making a difference through collaboration excite you? We'd love to discuss how your unique experiences and perspective can help build the future of commerce. Benefits We offer a comprehensive benefits package to support you personally and professionally: • We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and negotiation skills, to set Account Managers for success. • We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship, based on the business needs. • We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia. • Career growth opportunities within the department include Category Manager, Program Manager, Project Manager, Team Manager, Business Analyst • We work Mon - Fri and offer flexible hours allowing you to come earlier or finish later; helping to improve the work-life balance. • We work with multinational cross-functional teams providing international experience and opportunity to travel to other Amazon EU locations • We hold 25 sporting and social events that all employees can get involved in; from movie nights and online quizzes to hiking day trips and summer celebrations. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. • We promote Sustainability in the community with site and community events toward our global Climate pledge. We are committed to an equitable and supportive culture where all identities can thrive. Our inclusive benefits aim to nourish the whole person so you can bring your authentic self to fulfilling work. Base pay for this position starts from EUR 1850 gross per month and salary totals depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development Key job responsibilities As a Partnerships expert, key aspects of your role will include: • Providing guidance to a diverse portfolio of vendors through empathetic dialogue and mutually beneficial consultations. Strategic Advisory • Partnering with vendors to optimize operations, visibility and sales through identifying collaborative solutions leveraging internal resources. Continuous Improvement • Conducting analyses to remove barriers, streamline processes and automate workflows through cross-functional cooperation. Innovation • Displaying initiative, flexibility and creative problem-solving to develop innovative programs balancing business and human needs. Professional Development • Strengthening abilities like critical thinking, consensus-building and inclusive leadership to support the team's mission. Community Engagement • Fostering constructive relationships through transparent communication, mentoring, training and partnership-focused projects. Process Optimization • Managing projects, reporting and escalations to continuously enhance operations through a solutions-oriented mindset. We focus on contributing unique strengths and skills, not just individual tasks. How would you apply your diverse experiences to empower partnerships through collaboration? About the team Our diverse team is committed to creating a positive, inclusive culture where all voices are respected and heard. We recognize that bringing together different life experiences and perspectives makes us stronger. We consciously support each person's unique strengths and growth by expanding their skills, knowledge and responsibilities over time. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential. We negotiate with compassion and fairness, aware that barriers outside our control can limit some more than others. We strive to understand each person's situation fully and make decisions equitable for all. By fostering a welcoming environment where people feel empowered to be their whole selves, we achieve our fullest creativity and impact. Our diversity is our greatest asset - it enriches our work, expands our thinking and better serves our customers and community BASIC QUALIFICATIONS • Fluent English and Spanish at minimum C1 level required; additional EU languages valuable • Active listening, relationship building, and presentation skills • Track record of achieving consensus-based solutions through collaborative dialogue • Ability to balance business priorities with human impacts in a diverse landscape • Aptitude for insightful data analysis and creative solution-finding • Experience fostering constructive partnerships across differences • Commitment to respectful, thoughtful and empathetic engagement • Initiative in continuous self-development and mentoring others • Flexibility navigating changing priorities through adaptability • Bachelor's degree, professional certification or equivalent experience We encourage applicants from all backgrounds. Formal criteria can take many shapes; please share how your unique experiences and strengths would contribute to an inclusive culture of partnership. PREFERRED QUALIFICATIONS • Ability to communicate globally enhances our mission. Languages like IT, DE, FR, Mandarin, more than welcomed. • Passion for self-development and mentoring others to strengthen skills. • Experience analyzing data, optimizing processes through creativity and collaboration. • Ability to communicate cross-culturally enhances our inclusive mission. • Experience coordinating complex initiatives and empowering teams through consensus. • Formal and informal qualifications cultivated a diverse array of problem-solving approaches. • Insights across various categories (Electronics, Clothing and Fashion, Home and Living, Books, Consumables) could strengthen vendor relationships. Retail, e-commerce, consumer goods experience valued. • International exposure through travel, study abroad or global career moves fosters understanding others. While we don't expect any single candidate to possess everything mentioned, applicants are encouraged to discuss experiences most relevant to: • Empowering vendors through partnership • Optimizing operations leveraging diverse perspectives • Fostering constructive community through respect and adaptability Formal qualifications take many forms; please share your authentic skills, passions and how you see yourself contributing to an equitable culture of continuous learning and growth. An inclusive workplace is our priority. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 30, 2025
Full time
Job ID: Amazon /Slovakia/ s.r.o. Are you looking to make an impact on a global scale while advancing your career through continual learning and collaboration? As part of our diverse and multilingual Retail Partnerships team, you'll help build sustainable success for our valued vendors and empower them to reach more customers worldwide. Based in our modern office with flexible remote options, your day-to-day involves connecting one-on-one with vendors through empathetic dialogue. You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions. This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors. Your performance and career growth will be measured holistically based on positive outcomes as well as your contributions to projects, mentoring colleagues and championing inclusive initiatives. Does this opportunity to continuously learn while making a difference through collaboration excite you? We'd love to discuss how your unique experiences and perspective can help build the future of commerce. Benefits We offer a comprehensive benefits package to support you personally and professionally: • We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and negotiation skills, to set Account Managers for success. • We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship, based on the business needs. • We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia. • Career growth opportunities within the department include Category Manager, Program Manager, Project Manager, Team Manager, Business Analyst • We work Mon - Fri and offer flexible hours allowing you to come earlier or finish later; helping to improve the work-life balance. • We work with multinational cross-functional teams providing international experience and opportunity to travel to other Amazon EU locations • We hold 25 sporting and social events that all employees can get involved in; from movie nights and online quizzes to hiking day trips and summer celebrations. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. • We promote Sustainability in the community with site and community events toward our global Climate pledge. We are committed to an equitable and supportive culture where all identities can thrive. Our inclusive benefits aim to nourish the whole person so you can bring your authentic self to fulfilling work. Base pay for this position starts from EUR 1850 gross per month and salary totals depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development Key job responsibilities As a Partnerships expert, key aspects of your role will include: • Providing guidance to a diverse portfolio of vendors through empathetic dialogue and mutually beneficial consultations. Strategic Advisory • Partnering with vendors to optimize operations, visibility and sales through identifying collaborative solutions leveraging internal resources. Continuous Improvement • Conducting analyses to remove barriers, streamline processes and automate workflows through cross-functional cooperation. Innovation • Displaying initiative, flexibility and creative problem-solving to develop innovative programs balancing business and human needs. Professional Development • Strengthening abilities like critical thinking, consensus-building and inclusive leadership to support the team's mission. Community Engagement • Fostering constructive relationships through transparent communication, mentoring, training and partnership-focused projects. Process Optimization • Managing projects, reporting and escalations to continuously enhance operations through a solutions-oriented mindset. We focus on contributing unique strengths and skills, not just individual tasks. How would you apply your diverse experiences to empower partnerships through collaboration? About the team Our diverse team is committed to creating a positive, inclusive culture where all voices are respected and heard. We recognize that bringing together different life experiences and perspectives makes us stronger. We consciously support each person's unique strengths and growth by expanding their skills, knowledge and responsibilities over time. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential. We negotiate with compassion and fairness, aware that barriers outside our control can limit some more than others. We strive to understand each person's situation fully and make decisions equitable for all. By fostering a welcoming environment where people feel empowered to be their whole selves, we achieve our fullest creativity and impact. Our diversity is our greatest asset - it enriches our work, expands our thinking and better serves our customers and community BASIC QUALIFICATIONS • Fluent English and Spanish at minimum C1 level required; additional EU languages valuable • Active listening, relationship building, and presentation skills • Track record of achieving consensus-based solutions through collaborative dialogue • Ability to balance business priorities with human impacts in a diverse landscape • Aptitude for insightful data analysis and creative solution-finding • Experience fostering constructive partnerships across differences • Commitment to respectful, thoughtful and empathetic engagement • Initiative in continuous self-development and mentoring others • Flexibility navigating changing priorities through adaptability • Bachelor's degree, professional certification or equivalent experience We encourage applicants from all backgrounds. Formal criteria can take many shapes; please share how your unique experiences and strengths would contribute to an inclusive culture of partnership. PREFERRED QUALIFICATIONS • Ability to communicate globally enhances our mission. Languages like IT, DE, FR, Mandarin, more than welcomed. • Passion for self-development and mentoring others to strengthen skills. • Experience analyzing data, optimizing processes through creativity and collaboration. • Ability to communicate cross-culturally enhances our inclusive mission. • Experience coordinating complex initiatives and empowering teams through consensus. • Formal and informal qualifications cultivated a diverse array of problem-solving approaches. • Insights across various categories (Electronics, Clothing and Fashion, Home and Living, Books, Consumables) could strengthen vendor relationships. Retail, e-commerce, consumer goods experience valued. • International exposure through travel, study abroad or global career moves fosters understanding others. While we don't expect any single candidate to possess everything mentioned, applicants are encouraged to discuss experiences most relevant to: • Empowering vendors through partnership • Optimizing operations leveraging diverse perspectives • Fostering constructive community through respect and adaptability Formal qualifications take many forms; please share your authentic skills, passions and how you see yourself contributing to an equitable culture of continuous learning and growth. An inclusive workplace is our priority. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Senior Consultant Full-time, Part-time and Remote (within the UK) opportunities are available. Your career to date may have touched on all sorts of disciplines - Business Analysis, IT Project Management, PMO, Change Management - and you're looking for a role where you get the diversity of opportunities to continue with each element or focus in on what you're really keen to specialise in. You'll be ready to play a key role in delivering client engagements. You'll get to take the lead on specific deliverables and flex your project management know-how on critical workstreams. But you'll also enjoy helping less experienced team members make the same journey you have. Equantiis Background: Equantiis is a business and technology consultancy. We don't just consult; we drive long-term, strategic success. At Equantiis, we specialise in crafting solutions that enhance employee satisfaction, transform customer experiences, and set a new standard in operational excellence. Balancing forward-thinking strategies with practical solutions to your most pressing challenges, we're known for fueling growth, igniting innovation, and achieving results that establish you as an industry leader. We're the go-to partner for: Higher and Further Education Institutions aspiring to deliver a world-class student experience Professional Membership and Trade bodies aiming to drive increased member value Charity organisations wanting to engage more effectivelyin a digital world Commercial businesses looking for the latest technology insights and expert consultants to deliver data-driven, human-centric transformation We transform the things that drive business forward from digital strategy, vision setting, customer experience mapping, organisational design, technology selection, process engineering, cyber security, data and change management. As an employer, we're proud to be truly flexible. We work hard to help our team find balance in their working and personal lives. That's why we're happy to consider applicants on either a full-time or flexible working (part-time 4 days per week or flexi-hours) basis. You'll be home-based in the first instance, with the flexibility to come to our office in London 1 -2 times per month for training and for our regular Company Days that play a big role in our cohesive team culture. Culture & Values: Our culture and five values guide our decision-making and are incredibly important to us. Integrity - We do the right thing and are accountable for our actions, ensuring honesty, fairness, transparency and respect. We recognise the importance and humanity of others; we see value in the experiences and diverse views of our colleagues and customers. Passion - We believe in what we do and we are purpose led; our passion generates excitement for what we do and how we do it through nurturing ideas, inspiring excellence, and finding creative ways to tackle problems. Empathy - We've walked in our customer's shoes, we understand how problems can manifest themselves without intent. We collaborate with our customers, hand in hand, with the goal of minimising confusion, maximising stakeholder engagement and getting stuff done. Resourcefulness - Our team are experienced, resourceful and innovative in their approach to finding the best solutions for our customers and business. We are committed to continuous improvement. Customer-centricity - Our customers' needs come first, we are dedicated to enhancing value and satisfaction whilst building strong relationships based on trust. Objective of the role: Act as an ambassador for Equantiis, bringing an entrepreneurial spirit, and the ability to work under pressure with various stakeholders, both internally and externally, to deliver high-quality consultancy through creative problem-solving and solutions. The role requires a hands-on approach to managing engagements of any size, diagnosing the challenges our clients face, and recommending and delivering solutions to help alleviate these pain points. Responsibilities: 1. Excellence in delivery of Client Engagements Undertake rapid assessments and diagnose client problems, using Equantiis products, personal experience, and your professional judgement to make recommendations Lead technology, business, and process evaluations, guiding client teams to ensure that projects deliver the desired business outcomes Act as a primary point of contact to client sponsors and stakeholders when on engagements, providing robust project leadership and acting as an advisor to the client Work with the Project Resource Manager to actively manage and report project status, relaying any risks, and working on contingency and mitigation plans 2. Relationship & Opportunity development Identify opportunities for follow-on work with existing clients by delivering high-quality work and cultivating positive client relationships Contribute to the generation of new opportunities by supporting senior staff in the development of; Thought leadership Internal knowledge collateral Sales materials and client propositions Tools and methods to aid client delivery Work with senior team members to scope and estimate new client engagements, contributing to written proposals where required Proactively build a personal network of existing and former client contacts Manage stakeholder expectations, maintaining focus on the quality of delivery and deliverables whilst contributing to Key Account Management (KAM) plans 3. Delivery Leadership and Excellence Demonstrate mastery of Equantiis consulting products, supporting less experienced team members to deliver outcomes with support that results in positive client results Actively learn new tools and methodologies to support our customers better and the ongoing growth of Equantiis products/services Contribute to the delivery of client projects by successfully managing tasks and sub-workstreams with a high degree of autonomy Manage allocated tasks and provide regular updates on due tasks, activities, dependencies, and time allocated Generate revenue through high personal utilisation at a rate which is consistent with your role Experience and background: Being an Executive Consultant at Equantiis is about being an expert in delivering one or more products; Strategy development, Customer experience journey mapping, Process analysis and requirements gathering or Procurement and Business case development. You will have three or more years of experience as a management, business, or technology consultant and possess high levels of the following skills. An analytical and inquisitive mind Negotiation skills and the ability to develop strongworking relationships Commercial and business awareness Excellent communication skills - both written and verbal A keen eye for detail and a desire to probe further Confident in making data-led recommendations to support difficult/time-bound decisions Understanding and awareness of project, change and business improvement techniques Ability to stick to time constraints Well-developed communication and relationship management skills Technical proficiency, including using essential tools (e.g., MS Office, MS Visio, MS Project or other Project Management Tools, etc.) Focus on delivering outcomes The ability to work independently The ability to work calmly and deliver tangible results under pressure. Whilst an academic education is beneficial, it is not a necessity. If you don't have a degree, we expect you to have worked within a commercial enterprise and understand business, technology, and transformation well. Location: Equantiis supports hybrid working, with most of your working week spent working remotely. There is an expectation that the team come together twice a month in London for meetings and team building. Client engagements can be UK-wide and are usually a combination of on-site and remote as needed. Salary & Package: We are offering competitive salary package, including Private Health Insurance, Income Protection, Life Assurance (Death in service cover), Extended Critical Illness protection, 25 days of annual leave (plus 3 days extra leave for Christmas shutdown) and statutory Pension contributions. Note we can only accept applicants who have the right to work in the UK, who do not require sponsoring, or who are on a working visa.
Jul 30, 2025
Full time
Senior Consultant Full-time, Part-time and Remote (within the UK) opportunities are available. Your career to date may have touched on all sorts of disciplines - Business Analysis, IT Project Management, PMO, Change Management - and you're looking for a role where you get the diversity of opportunities to continue with each element or focus in on what you're really keen to specialise in. You'll be ready to play a key role in delivering client engagements. You'll get to take the lead on specific deliverables and flex your project management know-how on critical workstreams. But you'll also enjoy helping less experienced team members make the same journey you have. Equantiis Background: Equantiis is a business and technology consultancy. We don't just consult; we drive long-term, strategic success. At Equantiis, we specialise in crafting solutions that enhance employee satisfaction, transform customer experiences, and set a new standard in operational excellence. Balancing forward-thinking strategies with practical solutions to your most pressing challenges, we're known for fueling growth, igniting innovation, and achieving results that establish you as an industry leader. We're the go-to partner for: Higher and Further Education Institutions aspiring to deliver a world-class student experience Professional Membership and Trade bodies aiming to drive increased member value Charity organisations wanting to engage more effectivelyin a digital world Commercial businesses looking for the latest technology insights and expert consultants to deliver data-driven, human-centric transformation We transform the things that drive business forward from digital strategy, vision setting, customer experience mapping, organisational design, technology selection, process engineering, cyber security, data and change management. As an employer, we're proud to be truly flexible. We work hard to help our team find balance in their working and personal lives. That's why we're happy to consider applicants on either a full-time or flexible working (part-time 4 days per week or flexi-hours) basis. You'll be home-based in the first instance, with the flexibility to come to our office in London 1 -2 times per month for training and for our regular Company Days that play a big role in our cohesive team culture. Culture & Values: Our culture and five values guide our decision-making and are incredibly important to us. Integrity - We do the right thing and are accountable for our actions, ensuring honesty, fairness, transparency and respect. We recognise the importance and humanity of others; we see value in the experiences and diverse views of our colleagues and customers. Passion - We believe in what we do and we are purpose led; our passion generates excitement for what we do and how we do it through nurturing ideas, inspiring excellence, and finding creative ways to tackle problems. Empathy - We've walked in our customer's shoes, we understand how problems can manifest themselves without intent. We collaborate with our customers, hand in hand, with the goal of minimising confusion, maximising stakeholder engagement and getting stuff done. Resourcefulness - Our team are experienced, resourceful and innovative in their approach to finding the best solutions for our customers and business. We are committed to continuous improvement. Customer-centricity - Our customers' needs come first, we are dedicated to enhancing value and satisfaction whilst building strong relationships based on trust. Objective of the role: Act as an ambassador for Equantiis, bringing an entrepreneurial spirit, and the ability to work under pressure with various stakeholders, both internally and externally, to deliver high-quality consultancy through creative problem-solving and solutions. The role requires a hands-on approach to managing engagements of any size, diagnosing the challenges our clients face, and recommending and delivering solutions to help alleviate these pain points. Responsibilities: 1. Excellence in delivery of Client Engagements Undertake rapid assessments and diagnose client problems, using Equantiis products, personal experience, and your professional judgement to make recommendations Lead technology, business, and process evaluations, guiding client teams to ensure that projects deliver the desired business outcomes Act as a primary point of contact to client sponsors and stakeholders when on engagements, providing robust project leadership and acting as an advisor to the client Work with the Project Resource Manager to actively manage and report project status, relaying any risks, and working on contingency and mitigation plans 2. Relationship & Opportunity development Identify opportunities for follow-on work with existing clients by delivering high-quality work and cultivating positive client relationships Contribute to the generation of new opportunities by supporting senior staff in the development of; Thought leadership Internal knowledge collateral Sales materials and client propositions Tools and methods to aid client delivery Work with senior team members to scope and estimate new client engagements, contributing to written proposals where required Proactively build a personal network of existing and former client contacts Manage stakeholder expectations, maintaining focus on the quality of delivery and deliverables whilst contributing to Key Account Management (KAM) plans 3. Delivery Leadership and Excellence Demonstrate mastery of Equantiis consulting products, supporting less experienced team members to deliver outcomes with support that results in positive client results Actively learn new tools and methodologies to support our customers better and the ongoing growth of Equantiis products/services Contribute to the delivery of client projects by successfully managing tasks and sub-workstreams with a high degree of autonomy Manage allocated tasks and provide regular updates on due tasks, activities, dependencies, and time allocated Generate revenue through high personal utilisation at a rate which is consistent with your role Experience and background: Being an Executive Consultant at Equantiis is about being an expert in delivering one or more products; Strategy development, Customer experience journey mapping, Process analysis and requirements gathering or Procurement and Business case development. You will have three or more years of experience as a management, business, or technology consultant and possess high levels of the following skills. An analytical and inquisitive mind Negotiation skills and the ability to develop strongworking relationships Commercial and business awareness Excellent communication skills - both written and verbal A keen eye for detail and a desire to probe further Confident in making data-led recommendations to support difficult/time-bound decisions Understanding and awareness of project, change and business improvement techniques Ability to stick to time constraints Well-developed communication and relationship management skills Technical proficiency, including using essential tools (e.g., MS Office, MS Visio, MS Project or other Project Management Tools, etc.) Focus on delivering outcomes The ability to work independently The ability to work calmly and deliver tangible results under pressure. Whilst an academic education is beneficial, it is not a necessity. If you don't have a degree, we expect you to have worked within a commercial enterprise and understand business, technology, and transformation well. Location: Equantiis supports hybrid working, with most of your working week spent working remotely. There is an expectation that the team come together twice a month in London for meetings and team building. Client engagements can be UK-wide and are usually a combination of on-site and remote as needed. Salary & Package: We are offering competitive salary package, including Private Health Insurance, Income Protection, Life Assurance (Death in service cover), Extended Critical Illness protection, 25 days of annual leave (plus 3 days extra leave for Christmas shutdown) and statutory Pension contributions. Note we can only accept applicants who have the right to work in the UK, who do not require sponsoring, or who are on a working visa.
MOO set out to shake up the world of print back in 2006. And we've come a long way since. Today we're a 400 + strong team (we're thinking of getting matching jackets) who create print and digital products for companies of all sizes - from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, as well as East Providence, RI and Denver, CO. We're making new and exciting things - and we could really do with your help. Our Legal team's mission? To preserve, protect and defend MOO's integrity by managing risk and promoting good governance-always in a way that supports the company's strategic objectives. We're here to enable, not obstruct. You'll be joining a team (currently Head of Legal and a Legal Counsel) that cares deeply about doing things properly, but also knows how to get things done. We're on the lookout for an experienced and thoughtful legal leader to step into the role of Head of Legal whilst our current Head of Legal is off on maternity leave. Reporting into the CFO, you'll be picking up the reins of a growing legal function that helps MOO scale smartly, safely and creatively. This is a chance to be our functional expert in legal, driving impact, mainly at an operational level. Reporting into the CFO, you'll lead all things legal at MOO-supporting our teams with clear, pragmatic advice and making sure we manage risk without losing momentum. You'll work across the business on everything from commercial contracts to compliance, data to disputes. You'll also take on company secretarial and, to the extent necessary, corporate work. But more than that, you'll help drive our legal culture that's human and genuinely trusted, ensuring key stakeholders contribute to legal decision-making and buy-in. It's a role for someone who likes to roll up their sleeves, think big when needed, and make the complex feel simple. You'll be responsible for developing the legal plan, aligning with MOO's wider strategy and identifying priorities, goals, and initiatives for the team. This will be a 9-12 month contract, with an end date in July 2026. Responsibilities Leading the Legal Function: You'll be our most senior legal voice during the maternity cover, confidently leading the sub-function and acting as a trusted advisor to the CFO, leadership team, and Board. You'll contribute your expertise to strategy and budget planning, looking after the mid-term needs of the legal sub-function Driving Operational Excellence: Manage day-to-day legal matters across the business, from negotiating complex commercial deals to advising on risk, compliance and regulation. You'll champion using established processes, seeking improvements within the legal sub-function Pragmatic Decision-Making: Confidently make effective decisions, quickly handling low-risk matters and thoughtfully approaching high-risk ones. You'll evaluate past decisions, learn from mistakes, and apply logic, judgment, and experience, even with missing information, to ensure the right levels of clarity for your team to perform Cross-Functional Partnership: Work across the business to make legal simple, translating complexity into clarity for teams like sales, product, people, finance, and marketing Executive Partnership: You'll advise senior leaders, including the CFO and other C-suite, as well as the board and chair, in a pragmatic and commercial manner, translating legal risks into tangible headlines. You'll take on company secretarial matters, handling board agendas, documents and minutes Coaching & Empowering the Team: You'll coach, support, and manage our brilliant Legal Counsel, actively developing learning opportunities and career paths, give feedback and hold the team accountable for outcomes Proactive Risk Management: Keep a keen eye on emerging risks and regulations that affect MOO - from product regulations, consumer law, IP, and ESG to AI Optimising Legal Operations: Build on and improve the systems, processes, and legal ops that will help MOO scale confidently, continuing to maintain levels of trust within the business by creating the right levels of empowerment and accountability Managing External Relationships: Look after our external legal relationships, budget, and resourcing, identifying the help and support needed for the sub-function Shaping our culture: You'll consider and live the MAKEIT values when doing all of the above! About You You're a UK-qualified solicitor (or equivalent), with 10+ years of legal experience, including a material amount of time spent in-house (at least 2+ years), ideally some of which is in a venture capital backed tech, e-commerce or high-growth company You're comfortable leading legal strategy and advising execs - but you're also happy rolling up your sleeves and getting into the weeds. You're likely a generalist, happy to work on your own or in a small team, and know your way around corporate matters, corporate governance, commercial contracts, data protection, IP and employment. You can dive into the day to day operational aspects of the job but you also know how to handle the subtleties of board and exec management, from board minutes to advice You can explain complex legal things in plain English. And you know when to say "yes, and here's how," showing your ability to get things done and implement solutions You've got a good feel for risk, context and commercial priorities. You know what matters most and how to get to a decision, understanding the difference between low and high-risk choices You're collaborative, curious and calm under pressure. You're not precious, and you take pride in building trusted relationships and getting buy-in You're a safe pair of hands, with great judgment, attention to detail and a strong ethical compass You will be comfortable with ambiguity and taking the initiative based on risk assessment and prioritising the things that matter the most Nice to Haves Experience advising on US law Company secretarial experience in a VC or PE backed company E-commerce experience Familiarity with ESG, consumer-facing tech and/or product compliance What's it like to work at MOO? MOO's the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success - while also recognising the importance of a healthy work/life balance. That's why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO's share option scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program. Diversity Statement We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we'd like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won't in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes.
Jul 30, 2025
Full time
MOO set out to shake up the world of print back in 2006. And we've come a long way since. Today we're a 400 + strong team (we're thinking of getting matching jackets) who create print and digital products for companies of all sizes - from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, as well as East Providence, RI and Denver, CO. We're making new and exciting things - and we could really do with your help. Our Legal team's mission? To preserve, protect and defend MOO's integrity by managing risk and promoting good governance-always in a way that supports the company's strategic objectives. We're here to enable, not obstruct. You'll be joining a team (currently Head of Legal and a Legal Counsel) that cares deeply about doing things properly, but also knows how to get things done. We're on the lookout for an experienced and thoughtful legal leader to step into the role of Head of Legal whilst our current Head of Legal is off on maternity leave. Reporting into the CFO, you'll be picking up the reins of a growing legal function that helps MOO scale smartly, safely and creatively. This is a chance to be our functional expert in legal, driving impact, mainly at an operational level. Reporting into the CFO, you'll lead all things legal at MOO-supporting our teams with clear, pragmatic advice and making sure we manage risk without losing momentum. You'll work across the business on everything from commercial contracts to compliance, data to disputes. You'll also take on company secretarial and, to the extent necessary, corporate work. But more than that, you'll help drive our legal culture that's human and genuinely trusted, ensuring key stakeholders contribute to legal decision-making and buy-in. It's a role for someone who likes to roll up their sleeves, think big when needed, and make the complex feel simple. You'll be responsible for developing the legal plan, aligning with MOO's wider strategy and identifying priorities, goals, and initiatives for the team. This will be a 9-12 month contract, with an end date in July 2026. Responsibilities Leading the Legal Function: You'll be our most senior legal voice during the maternity cover, confidently leading the sub-function and acting as a trusted advisor to the CFO, leadership team, and Board. You'll contribute your expertise to strategy and budget planning, looking after the mid-term needs of the legal sub-function Driving Operational Excellence: Manage day-to-day legal matters across the business, from negotiating complex commercial deals to advising on risk, compliance and regulation. You'll champion using established processes, seeking improvements within the legal sub-function Pragmatic Decision-Making: Confidently make effective decisions, quickly handling low-risk matters and thoughtfully approaching high-risk ones. You'll evaluate past decisions, learn from mistakes, and apply logic, judgment, and experience, even with missing information, to ensure the right levels of clarity for your team to perform Cross-Functional Partnership: Work across the business to make legal simple, translating complexity into clarity for teams like sales, product, people, finance, and marketing Executive Partnership: You'll advise senior leaders, including the CFO and other C-suite, as well as the board and chair, in a pragmatic and commercial manner, translating legal risks into tangible headlines. You'll take on company secretarial matters, handling board agendas, documents and minutes Coaching & Empowering the Team: You'll coach, support, and manage our brilliant Legal Counsel, actively developing learning opportunities and career paths, give feedback and hold the team accountable for outcomes Proactive Risk Management: Keep a keen eye on emerging risks and regulations that affect MOO - from product regulations, consumer law, IP, and ESG to AI Optimising Legal Operations: Build on and improve the systems, processes, and legal ops that will help MOO scale confidently, continuing to maintain levels of trust within the business by creating the right levels of empowerment and accountability Managing External Relationships: Look after our external legal relationships, budget, and resourcing, identifying the help and support needed for the sub-function Shaping our culture: You'll consider and live the MAKEIT values when doing all of the above! About You You're a UK-qualified solicitor (or equivalent), with 10+ years of legal experience, including a material amount of time spent in-house (at least 2+ years), ideally some of which is in a venture capital backed tech, e-commerce or high-growth company You're comfortable leading legal strategy and advising execs - but you're also happy rolling up your sleeves and getting into the weeds. You're likely a generalist, happy to work on your own or in a small team, and know your way around corporate matters, corporate governance, commercial contracts, data protection, IP and employment. You can dive into the day to day operational aspects of the job but you also know how to handle the subtleties of board and exec management, from board minutes to advice You can explain complex legal things in plain English. And you know when to say "yes, and here's how," showing your ability to get things done and implement solutions You've got a good feel for risk, context and commercial priorities. You know what matters most and how to get to a decision, understanding the difference between low and high-risk choices You're collaborative, curious and calm under pressure. You're not precious, and you take pride in building trusted relationships and getting buy-in You're a safe pair of hands, with great judgment, attention to detail and a strong ethical compass You will be comfortable with ambiguity and taking the initiative based on risk assessment and prioritising the things that matter the most Nice to Haves Experience advising on US law Company secretarial experience in a VC or PE backed company E-commerce experience Familiarity with ESG, consumer-facing tech and/or product compliance What's it like to work at MOO? MOO's the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success - while also recognising the importance of a healthy work/life balance. That's why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO's share option scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program. Diversity Statement We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we'd like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won't in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes.
Company Description Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning : an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence : a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading : a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships : a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People : a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Job Description We are seeking a forward-thinking Social Commerce & Retail Operations Director to lead and expand our Commerce proposition across emerging social commerce channels, with TikTok Shop as a core pillar This pivotal role will be instrumental in driving our multi-platform social commerce strategy, leveraging livestream shopping, influencer partnerships, and shoppable content to maximise growth, engagement, and sales. You will work cross-functionally with marketing, creative, and e-commerce teams to deliver seamless, innovative campaigns and shopping experiences. The ideal candidate brings deep expertise in social commerce, TikTok Shops, a passion for digital storytelling, and a proven track record of building revenue through social platforms. You will work cross-functionally with marketing, creative, and e-commerce teams to deliver seamless, innovative campaigns and shopping experiences. This position also requires the ability to apply a deep understanding of digital shelf operations, supporting organic performance and sales across various retailer and marketplace platforms. It presents a unique opportunity to build comprehensive expertise across both social media and broader retail disciplines, fostering a well-rounded skill set in commerce, accelerating professional growth, and preparing you for future leadership in the dynamic digital commerce space. This new role offers a huge opportunity to have a real impact on the trajectory of the business, marking a career-defining moment for the right individual. Responsibilities Social Commerce Strategy & Campaign Execution Develop and implement end-to-end social commerce strategies, especially on TikTok Shop. Lead product launches, live events, and promotional campaigns tailored to e-commerce trends. Align campaigns with influencer, marketing, and paid media efforts to drive conversion. Shop Operations & Content Optimisation Manage daily operations of social commerce shops across platforms. Oversee product listings, content quality, inventory coordination, and fulfilment accuracy. Optimise digital shelf presence with strong PDPs, visuals, and SEO tactics. Performance Measurement & Insight Reporting Track and analyse performance metrics (sales, conversion, paid media). Provide strategic insights and recommendations to improve campaign ROI and customer retention. Deliver regular reports and testing strategies for continuous improvement. Stakeholder Management & Cross-Team Collaboration Act as a key liaison between creative, media, SEO, and logistics teams. Ensure alignment between social commerce efforts and broader brand/e-commerce goals. Build trust with clients and internal stakeholders, delivering high-quality, on-time outputs. Platform Expertise & Innovation Maintain in-depth knowledge of TikTok, Meta, and digital shelf trends and policies. Act as an internal advisor on best practices across social commerce platforms. Apply insights from market dynamics to identify new growth or innovation areas. Internal Growth & Opportunity Development Identify and pitch new social commerce opportunities to internal teams and clients. Lead knowledge sharing on category and platform trends (e.g., Beauty vertical). Support new business development and drive incremental revenue within existing scopes. Qualifications Experience managing TikTok Shop or similar e-commerce platforms, with strong knowledge of tools, backend systems, and promotional features. Proven success in driving growth, revenue, and campaign performance across TikTok and Meta through strategic execution. Skilled in digital marketing and paid media, including TikTok ads, influencer and affiliate partnerships. Strong data analysis skills with the ability to turn insights into actionable improvements. Experience with retail operations (e.g., Amazon Vendor/Seller Central) and cross-functional team collaboration. Excellent communication, content, and project management abilities; creative, solutions-focused, and comfortable in fast-paced environments. Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jul 29, 2025
Full time
Company Description Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning : an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence : a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading : a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships : a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People : a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Job Description We are seeking a forward-thinking Social Commerce & Retail Operations Director to lead and expand our Commerce proposition across emerging social commerce channels, with TikTok Shop as a core pillar This pivotal role will be instrumental in driving our multi-platform social commerce strategy, leveraging livestream shopping, influencer partnerships, and shoppable content to maximise growth, engagement, and sales. You will work cross-functionally with marketing, creative, and e-commerce teams to deliver seamless, innovative campaigns and shopping experiences. The ideal candidate brings deep expertise in social commerce, TikTok Shops, a passion for digital storytelling, and a proven track record of building revenue through social platforms. You will work cross-functionally with marketing, creative, and e-commerce teams to deliver seamless, innovative campaigns and shopping experiences. This position also requires the ability to apply a deep understanding of digital shelf operations, supporting organic performance and sales across various retailer and marketplace platforms. It presents a unique opportunity to build comprehensive expertise across both social media and broader retail disciplines, fostering a well-rounded skill set in commerce, accelerating professional growth, and preparing you for future leadership in the dynamic digital commerce space. This new role offers a huge opportunity to have a real impact on the trajectory of the business, marking a career-defining moment for the right individual. Responsibilities Social Commerce Strategy & Campaign Execution Develop and implement end-to-end social commerce strategies, especially on TikTok Shop. Lead product launches, live events, and promotional campaigns tailored to e-commerce trends. Align campaigns with influencer, marketing, and paid media efforts to drive conversion. Shop Operations & Content Optimisation Manage daily operations of social commerce shops across platforms. Oversee product listings, content quality, inventory coordination, and fulfilment accuracy. Optimise digital shelf presence with strong PDPs, visuals, and SEO tactics. Performance Measurement & Insight Reporting Track and analyse performance metrics (sales, conversion, paid media). Provide strategic insights and recommendations to improve campaign ROI and customer retention. Deliver regular reports and testing strategies for continuous improvement. Stakeholder Management & Cross-Team Collaboration Act as a key liaison between creative, media, SEO, and logistics teams. Ensure alignment between social commerce efforts and broader brand/e-commerce goals. Build trust with clients and internal stakeholders, delivering high-quality, on-time outputs. Platform Expertise & Innovation Maintain in-depth knowledge of TikTok, Meta, and digital shelf trends and policies. Act as an internal advisor on best practices across social commerce platforms. Apply insights from market dynamics to identify new growth or innovation areas. Internal Growth & Opportunity Development Identify and pitch new social commerce opportunities to internal teams and clients. Lead knowledge sharing on category and platform trends (e.g., Beauty vertical). Support new business development and drive incremental revenue within existing scopes. Qualifications Experience managing TikTok Shop or similar e-commerce platforms, with strong knowledge of tools, backend systems, and promotional features. Proven success in driving growth, revenue, and campaign performance across TikTok and Meta through strategic execution. Skilled in digital marketing and paid media, including TikTok ads, influencer and affiliate partnerships. Strong data analysis skills with the ability to turn insights into actionable improvements. Experience with retail operations (e.g., Amazon Vendor/Seller Central) and cross-functional team collaboration. Excellent communication, content, and project management abilities; creative, solutions-focused, and comfortable in fast-paced environments. Additional Information Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Triodos Bank is an award-winning organisation and one of Europe's leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously - from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment. Our mission is - To help create a society that promotes people's quality of life and that has human dignity at its core. To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment and promote sustainable development. To offer our customers sustainable financial products and high-quality service We're a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment . The Opportunity: This is an exciting time to join Triodos Bank as we continue to grow and champion sustainable finance. We are seeking a dedicated professional with a strong commitment to our mission to join our successful Project Finance team as a Relationship Manager (Analyst/Associate level). Based within a commutable distance of either our Bristol or London offices, you will report to the Head of Project Finance and play a key role in supporting the growth of project and structured lending within the UK's renewable energy and environmental technology sectors. This role has a high degree of autonomy and offers hybrid working with a blend of home and remote working. Key Responsibilities will Include: Analytical & Administrative Support for New Lending: Support Senior Relationship Managers in drafting new business proposals, financial modelling and sensitivity analysis in support of new lending. Assist in pre-closing and post-closing administrative tasks. Support the appointment and delivery of services of the Bank's external advisors. Provide effective workflow management to allow timely and complete responses to information and documentation requests required by support functions within the Bank or the Bank's advisers. Participate in client and bank meetings as well as site visits. Manage a portfolio of existing business customers, ensuring professional and responsive service. Oversee timely annual credit reviews for standard Project Finance lendings, including financial modelling. Directly manage customer credit risk, operational performance, administration, and servicing. Collect and analyse data to meet credit reporting requirements, monitor covenant compliance, and provide key findings and recommendations. Identify, assess, and mitigate risks promptly, escalating to Watchlist or Special Asset Management when appropriate. In addition, you will: Support the development of best practices to enhance efficiency within the Project Finance team and with support functions. Embrace new ways of working and identify opportunities for process improvements to enhance customer experience and cost-effectiveness. Actively participate in team meetings and communications. Manage relationships with internal and external stakeholders. Deliver positive customer outcomes and help prevent foreseeable harm, reflecting Triodos' commitment to putting customers first. What we are looking for: You will have relevant experience in lending or portfolio management, ideally within structured or project finance and preferably in the energy or sustainable infrastructure sectors. Strong numerical and analytical skills are essential, along with financial modelling expertise and proficiency in Excel and data analysis. You demonstrate a commitment to high quality standards and attention to detail, with excellent organisational skills and the ability to multitask. You are able to build trust and confidence with colleagues and clients, and can communicate clearly and effectively at all levels. A business or financial qualification would be desirable for this role but not essential. Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank's core values of ethical sustainability and transparency, as well as the personal qualities to live these values. What we offer In return for your hard work and expertise, you will receive a full-time equivalent salary of between £55,000 - £60,000 depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory. Our benefits include: Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards Life Assurance (worth 4 times basic pay) Income Protection - 75% of basic pay after 13 weeks sick and following six months service Private Medical Insurance with optional enhanced or HCP family coverage A Health Cash Plan Vitality Leave - After each 5 years of service, you will be able to take a sabbatical of up to 3 months. This benefit is then available after every 7 years of service thereafter. 27 days (Full Time Equivalent) annual leave plus bank holidays per annum increasing to 30 days after 2 years' service A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) up to maximum of 35 days total annual leave 5 days fully paid carers leave A wellbeing allowance of £200 a year Cycle to work scheme Refer a Friend scheme We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don't want to miss out on candidates who feel they don't exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need! Triodos reserve the right to close the vacancy once sufficient applications are received, so please do apply asap if this opportunity is of interest to you.
Jul 29, 2025
Full time
Triodos Bank is an award-winning organisation and one of Europe's leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously - from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment. Our mission is - To help create a society that promotes people's quality of life and that has human dignity at its core. To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment and promote sustainable development. To offer our customers sustainable financial products and high-quality service We're a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment . The Opportunity: This is an exciting time to join Triodos Bank as we continue to grow and champion sustainable finance. We are seeking a dedicated professional with a strong commitment to our mission to join our successful Project Finance team as a Relationship Manager (Analyst/Associate level). Based within a commutable distance of either our Bristol or London offices, you will report to the Head of Project Finance and play a key role in supporting the growth of project and structured lending within the UK's renewable energy and environmental technology sectors. This role has a high degree of autonomy and offers hybrid working with a blend of home and remote working. Key Responsibilities will Include: Analytical & Administrative Support for New Lending: Support Senior Relationship Managers in drafting new business proposals, financial modelling and sensitivity analysis in support of new lending. Assist in pre-closing and post-closing administrative tasks. Support the appointment and delivery of services of the Bank's external advisors. Provide effective workflow management to allow timely and complete responses to information and documentation requests required by support functions within the Bank or the Bank's advisers. Participate in client and bank meetings as well as site visits. Manage a portfolio of existing business customers, ensuring professional and responsive service. Oversee timely annual credit reviews for standard Project Finance lendings, including financial modelling. Directly manage customer credit risk, operational performance, administration, and servicing. Collect and analyse data to meet credit reporting requirements, monitor covenant compliance, and provide key findings and recommendations. Identify, assess, and mitigate risks promptly, escalating to Watchlist or Special Asset Management when appropriate. In addition, you will: Support the development of best practices to enhance efficiency within the Project Finance team and with support functions. Embrace new ways of working and identify opportunities for process improvements to enhance customer experience and cost-effectiveness. Actively participate in team meetings and communications. Manage relationships with internal and external stakeholders. Deliver positive customer outcomes and help prevent foreseeable harm, reflecting Triodos' commitment to putting customers first. What we are looking for: You will have relevant experience in lending or portfolio management, ideally within structured or project finance and preferably in the energy or sustainable infrastructure sectors. Strong numerical and analytical skills are essential, along with financial modelling expertise and proficiency in Excel and data analysis. You demonstrate a commitment to high quality standards and attention to detail, with excellent organisational skills and the ability to multitask. You are able to build trust and confidence with colleagues and clients, and can communicate clearly and effectively at all levels. A business or financial qualification would be desirable for this role but not essential. Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank's core values of ethical sustainability and transparency, as well as the personal qualities to live these values. What we offer In return for your hard work and expertise, you will receive a full-time equivalent salary of between £55,000 - £60,000 depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory. Our benefits include: Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards Life Assurance (worth 4 times basic pay) Income Protection - 75% of basic pay after 13 weeks sick and following six months service Private Medical Insurance with optional enhanced or HCP family coverage A Health Cash Plan Vitality Leave - After each 5 years of service, you will be able to take a sabbatical of up to 3 months. This benefit is then available after every 7 years of service thereafter. 27 days (Full Time Equivalent) annual leave plus bank holidays per annum increasing to 30 days after 2 years' service A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) up to maximum of 35 days total annual leave 5 days fully paid carers leave A wellbeing allowance of £200 a year Cycle to work scheme Refer a Friend scheme We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don't want to miss out on candidates who feel they don't exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need! Triodos reserve the right to close the vacancy once sufficient applications are received, so please do apply asap if this opportunity is of interest to you.
Triodos Bank is an award-winning organisation and one of Europe's leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously - from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment. Our mission is - To help create a society that promotes people's quality of life and that has human dignity at its core. To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment and promote sustainable development. To offer our customers sustainable financial products and high-quality service We're a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment . The Opportunity: This is an exciting time to join Triodos Bank as we continue to grow and champion sustainable finance. We are seeking a dedicated professional with a strong commitment to our mission to join our successful Project Finance team as a Relationship Manager (Analyst/Associate level). Based within a commutable distance of either our Bristol or London offices, you will report to the Head of Project Finance and play a key role in supporting the growth of project and structured lending within the UK's renewable energy and environmental technology sectors. This role has a high degree of autonomy and offers hybrid working with a blend of home and remote working. Key Responsibilities will Include: Analytical & Administrative Support for New Lending: Support Senior Relationship Managers in drafting new business proposals, financial modelling and sensitivity analysis in support of new lending. Assist in pre-closing and post-closing administrative tasks. Support the appointment and delivery of services of the Bank's external advisors. Provide effective workflow management to allow timely and complete responses to information and documentation requests required by support functions within the Bank or the Bank's advisers. Participate in client and bank meetings as well as site visits. Manage a portfolio of existing business customers, ensuring professional and responsive service. Oversee timely annual credit reviews for standard Project Finance lendings, including financial modelling. Directly manage customer credit risk, operational performance, administration, and servicing. Collect and analyse data to meet credit reporting requirements, monitor covenant compliance, and provide key findings and recommendations. Identify, assess, and mitigate risks promptly, escalating to Watchlist or Special Asset Management when appropriate. In addition, you will: Support the development of best practices to enhance efficiency within the Project Finance team and with support functions. Embrace new ways of working and identify opportunities for process improvements to enhance customer experience and cost-effectiveness. Actively participate in team meetings and communications. Manage relationships with internal and external stakeholders. Deliver positive customer outcomes and help prevent foreseeable harm, reflecting Triodos' commitment to putting customers first. What we are looking for: You will have relevant experience in lending or portfolio management, ideally within structured or project finance and preferably in the energy or sustainable infrastructure sectors. Strong numerical and analytical skills are essential, along with financial modelling expertise and proficiency in Excel and data analysis. You demonstrate a commitment to high quality standards and attention to detail, with excellent organisational skills and the ability to multitask. You are able to build trust and confidence with colleagues and clients, and can communicate clearly and effectively at all levels. A business or financial qualification would be desirable for this role but not essential. Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank's core values of ethical sustainability and transparency, as well as the personal qualities to live these values. What we offer In return for your hard work and expertise, you will receive a full-time equivalent salary of between £55,000 - £60,000 depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory. Our benefits include: Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards Life Assurance (worth 4 times basic pay) Income Protection - 75% of basic pay after 13 weeks sick and following six months service Private Medical Insurance with optional enhanced or HCP family coverage A Health Cash Plan Vitality Leave - After each 5 years of service, you will be able to take a sabbatical of up to 3 months. This benefit is then available after every 7 years of service thereafter. 27 days (Full Time Equivalent) annual leave plus bank holidays per annum increasing to 30 days after 2 years' service A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) up to maximum of 35 days total annual leave 5 days fully paid carers leave A wellbeing allowance of £200 a year Cycle to work scheme Refer a Friend scheme We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don't want to miss out on candidates who feel they don't exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need! Triodos reserve the right to close the vacancy once sufficient applications are received, so please do apply asap if this opportunity is of interest to you.
Jul 29, 2025
Full time
Triodos Bank is an award-winning organisation and one of Europe's leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously - from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment. Our mission is - To help create a society that promotes people's quality of life and that has human dignity at its core. To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment and promote sustainable development. To offer our customers sustainable financial products and high-quality service We're a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment . The Opportunity: This is an exciting time to join Triodos Bank as we continue to grow and champion sustainable finance. We are seeking a dedicated professional with a strong commitment to our mission to join our successful Project Finance team as a Relationship Manager (Analyst/Associate level). Based within a commutable distance of either our Bristol or London offices, you will report to the Head of Project Finance and play a key role in supporting the growth of project and structured lending within the UK's renewable energy and environmental technology sectors. This role has a high degree of autonomy and offers hybrid working with a blend of home and remote working. Key Responsibilities will Include: Analytical & Administrative Support for New Lending: Support Senior Relationship Managers in drafting new business proposals, financial modelling and sensitivity analysis in support of new lending. Assist in pre-closing and post-closing administrative tasks. Support the appointment and delivery of services of the Bank's external advisors. Provide effective workflow management to allow timely and complete responses to information and documentation requests required by support functions within the Bank or the Bank's advisers. Participate in client and bank meetings as well as site visits. Manage a portfolio of existing business customers, ensuring professional and responsive service. Oversee timely annual credit reviews for standard Project Finance lendings, including financial modelling. Directly manage customer credit risk, operational performance, administration, and servicing. Collect and analyse data to meet credit reporting requirements, monitor covenant compliance, and provide key findings and recommendations. Identify, assess, and mitigate risks promptly, escalating to Watchlist or Special Asset Management when appropriate. In addition, you will: Support the development of best practices to enhance efficiency within the Project Finance team and with support functions. Embrace new ways of working and identify opportunities for process improvements to enhance customer experience and cost-effectiveness. Actively participate in team meetings and communications. Manage relationships with internal and external stakeholders. Deliver positive customer outcomes and help prevent foreseeable harm, reflecting Triodos' commitment to putting customers first. What we are looking for: You will have relevant experience in lending or portfolio management, ideally within structured or project finance and preferably in the energy or sustainable infrastructure sectors. Strong numerical and analytical skills are essential, along with financial modelling expertise and proficiency in Excel and data analysis. You demonstrate a commitment to high quality standards and attention to detail, with excellent organisational skills and the ability to multitask. You are able to build trust and confidence with colleagues and clients, and can communicate clearly and effectively at all levels. A business or financial qualification would be desirable for this role but not essential. Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank's core values of ethical sustainability and transparency, as well as the personal qualities to live these values. What we offer In return for your hard work and expertise, you will receive a full-time equivalent salary of between £55,000 - £60,000 depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory. Our benefits include: Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards Life Assurance (worth 4 times basic pay) Income Protection - 75% of basic pay after 13 weeks sick and following six months service Private Medical Insurance with optional enhanced or HCP family coverage A Health Cash Plan Vitality Leave - After each 5 years of service, you will be able to take a sabbatical of up to 3 months. This benefit is then available after every 7 years of service thereafter. 27 days (Full Time Equivalent) annual leave plus bank holidays per annum increasing to 30 days after 2 years' service A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) up to maximum of 35 days total annual leave 5 days fully paid carers leave A wellbeing allowance of £200 a year Cycle to work scheme Refer a Friend scheme We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don't want to miss out on candidates who feel they don't exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need! Triodos reserve the right to close the vacancy once sufficient applications are received, so please do apply asap if this opportunity is of interest to you.
Sales Agent - Remote / home based 24,500 + OTE 70O monhtly bonus Location: Remote Working - Home Based (WFH) Contract: Permanent, Hours: 37.5 per week Shifts: Hours between 10.30am - 7pm Mon - Thurs & 9am - 5.30pm Friday - No weekends! Equipment: Provided Are you looking to work remotely? Do you have a minimum of 12 months telesales or call centre experience? Don't want to work weekend? If so, this Sales Advisor job is for you with a great opportunity to earn commission! Would you like to work for a blue-chip company with lots of benefits such as Private Health, Discounted gym memberships, Discounts for high street and restaurants? If you already have 12 months sales experience and are looking for career progression this could be the ideal job, they really want to promote from within! Job duties of Sales Advisor Making outbound calls to customers Building rapport and fact finding Dealing with warm calls looking at up selling products Win backs from lapsed customers Contacting existing customers when their contract is coming to an end Working to targets Job skills for Sales Advisor 12-month minimum sales or call centre experience Excellent relationship building and communication skills A professional and confident manner Able to work remotely If this is the role for you and your criteria matches, please apply today! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail
Jul 29, 2025
Full time
Sales Agent - Remote / home based 24,500 + OTE 70O monhtly bonus Location: Remote Working - Home Based (WFH) Contract: Permanent, Hours: 37.5 per week Shifts: Hours between 10.30am - 7pm Mon - Thurs & 9am - 5.30pm Friday - No weekends! Equipment: Provided Are you looking to work remotely? Do you have a minimum of 12 months telesales or call centre experience? Don't want to work weekend? If so, this Sales Advisor job is for you with a great opportunity to earn commission! Would you like to work for a blue-chip company with lots of benefits such as Private Health, Discounted gym memberships, Discounts for high street and restaurants? If you already have 12 months sales experience and are looking for career progression this could be the ideal job, they really want to promote from within! Job duties of Sales Advisor Making outbound calls to customers Building rapport and fact finding Dealing with warm calls looking at up selling products Win backs from lapsed customers Contacting existing customers when their contract is coming to an end Working to targets Job skills for Sales Advisor 12-month minimum sales or call centre experience Excellent relationship building and communication skills A professional and confident manner Able to work remotely If this is the role for you and your criteria matches, please apply today! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail
Please read: this remote position currently is available for candidates in England, Germany, or the Netherlands. The annual salary range is 53,200 - 66,500 euros or equivalent in GBP. Interested in a career that bridges the gap between Supply Chain and Technology? Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking an experienced Project Manager to grow our business and strengthen our partnerships with existing top enterprise clients. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client's expectations. Our Values At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community: Curiosity - we delight in the discovery of new challenges and feel compelled to solve them Integrity - We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners Accountability - We show up and deliver measurable, meaningful business value. Consistently. Passion - We have a shared enthusiasm for transforming our clients' supply chain What's In It For You? Competitive Compensation Packages including Bonus Program/Commission Plan Hybrid Work Locations & Flexible Work Schedule Global EAP Program Company Discounts Generous Employee Referral Program Bike Leasing/By-a-Bike/Cycle-to-Work Offerings Benefits-in-kind/Wellness Stipends Rewards & Recognition incl. Years of Service Awards Quarterly Employee Engagement Events Responsibilities & Objectives Elemica's Project Managers are integral to our success and serve as trusted, dedicated advisors. Key to this role is experience in product-led implementation. We are looking for people who are self-motivated and driven to accomplish goals. Elemica values individual accountability as well as a global team approach to problem solving and knowledge sharing. What You'll Do Project Managers at Elemica are responsible for the hands-on project management of client onboarding projects and change requests using a combination of Agile and Waterfall methodologies. Lead the requirements gathering process for the implementation of the appropriate solutions Manage coordination of the clients, partners, and working groups engaged in project work: Detailed project planning and control including: Use of Elemica Standardized PMO Toolkit (training provided) Developing and maintaining a detailed project plan Manage project deliverables in line with the project plan Record and manage project issues and risks; escalate where necessary Manage project scope and change control Monitor project progress and performance against project budgets Ongoing project management of open projects to ensure that the implementation of the Elemica solution remains current and relevant to the customers, and that opportunities for expansion of the business are identified Proactively build successful internal and external working relationships Coordinate the execution of client testing activities: Facilitate end-to-end partner testing Ensure the client and trading partners can transact on the Elemica network Take an active role in troubleshooting problems discovered during the testing process and work with internal and client resources through the resolution Understand and manage project risks, escalate where necessary and design mitigation strategies to avoid delays while meeting deadlines and staying in budget Suggest improvement efforts surrounding the processes and tools utilized in Elemica's client onboarding process What You'll Need 5+ years Project Management onboarding new clients in a SaaS environment and trading partner rollouts for existing clients SAP ECC and/or SAP S4/HANA experience is REQUIRED Bachelor's Degree in Computer Science, Information Technology, Logistics, Supply Chain, or related field of study (MBA preferred) Functional knowledge of SAP OTC (order-to-cash): sales distribution (SAP SD)/extended warehouse management (SAP EWM)/logistics execution (SAP LE)/transportation management (SAP TM), or some combination thereof Experience with and functional understanding of logistics or supply chain processes Exposure to cybersecurity and networking issues and technologies Excellent organizational skills including attention-to-detail and multi-tasking skills Fluency in English (written and verbal) Use of standard PC office packages (Teams, MS Office, Excel, Word) Ability to work independently Open-minded in receiving feedback and always striving for improvement Goal-oriented, with the ability to plan, prioritize, and deliver results Who We Are Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world's largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders-including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell-use Elemica, driving over $1 trillion in commerce annually. It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a 'security first' approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.
Jul 29, 2025
Full time
Please read: this remote position currently is available for candidates in England, Germany, or the Netherlands. The annual salary range is 53,200 - 66,500 euros or equivalent in GBP. Interested in a career that bridges the gap between Supply Chain and Technology? Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking an experienced Project Manager to grow our business and strengthen our partnerships with existing top enterprise clients. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client's expectations. Our Values At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community: Curiosity - we delight in the discovery of new challenges and feel compelled to solve them Integrity - We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners Accountability - We show up and deliver measurable, meaningful business value. Consistently. Passion - We have a shared enthusiasm for transforming our clients' supply chain What's In It For You? Competitive Compensation Packages including Bonus Program/Commission Plan Hybrid Work Locations & Flexible Work Schedule Global EAP Program Company Discounts Generous Employee Referral Program Bike Leasing/By-a-Bike/Cycle-to-Work Offerings Benefits-in-kind/Wellness Stipends Rewards & Recognition incl. Years of Service Awards Quarterly Employee Engagement Events Responsibilities & Objectives Elemica's Project Managers are integral to our success and serve as trusted, dedicated advisors. Key to this role is experience in product-led implementation. We are looking for people who are self-motivated and driven to accomplish goals. Elemica values individual accountability as well as a global team approach to problem solving and knowledge sharing. What You'll Do Project Managers at Elemica are responsible for the hands-on project management of client onboarding projects and change requests using a combination of Agile and Waterfall methodologies. Lead the requirements gathering process for the implementation of the appropriate solutions Manage coordination of the clients, partners, and working groups engaged in project work: Detailed project planning and control including: Use of Elemica Standardized PMO Toolkit (training provided) Developing and maintaining a detailed project plan Manage project deliverables in line with the project plan Record and manage project issues and risks; escalate where necessary Manage project scope and change control Monitor project progress and performance against project budgets Ongoing project management of open projects to ensure that the implementation of the Elemica solution remains current and relevant to the customers, and that opportunities for expansion of the business are identified Proactively build successful internal and external working relationships Coordinate the execution of client testing activities: Facilitate end-to-end partner testing Ensure the client and trading partners can transact on the Elemica network Take an active role in troubleshooting problems discovered during the testing process and work with internal and client resources through the resolution Understand and manage project risks, escalate where necessary and design mitigation strategies to avoid delays while meeting deadlines and staying in budget Suggest improvement efforts surrounding the processes and tools utilized in Elemica's client onboarding process What You'll Need 5+ years Project Management onboarding new clients in a SaaS environment and trading partner rollouts for existing clients SAP ECC and/or SAP S4/HANA experience is REQUIRED Bachelor's Degree in Computer Science, Information Technology, Logistics, Supply Chain, or related field of study (MBA preferred) Functional knowledge of SAP OTC (order-to-cash): sales distribution (SAP SD)/extended warehouse management (SAP EWM)/logistics execution (SAP LE)/transportation management (SAP TM), or some combination thereof Experience with and functional understanding of logistics or supply chain processes Exposure to cybersecurity and networking issues and technologies Excellent organizational skills including attention-to-detail and multi-tasking skills Fluency in English (written and verbal) Use of standard PC office packages (Teams, MS Office, Excel, Word) Ability to work independently Open-minded in receiving feedback and always striving for improvement Goal-oriented, with the ability to plan, prioritize, and deliver results Who We Are Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world's largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders-including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell-use Elemica, driving over $1 trillion in commerce annually. It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a 'security first' approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.
Senior Finance Business Partner (Shipping, Payments and Fraud) page is loaded Senior Finance Business Partner (Shipping, Payments and Fraud) Apply remote type Partially Remote locations London, UK time type Full time posted on Posted 3 Days Ago job requisition id JR4736 Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. We are seeking a commercially astute and strategically-minded Senior Finance Business Partner to act as a trusted advisor to our General Manager of Fulfilment and direct leadership team. This pivotal role covers the critical domains of Shipping, Payments, and Fraud Prevention, which together represent a strong business focus and significant area of our P&L. Your primary goal is to drive operational efficiency, optimise a significant cost base, and enhance the customer experience through data-driven financial insights. This role moves far beyond traditional cost accounting; you will be a key player in high-stakes commercial negotiations, strategic decision-making, and long-term planning; directly impacting both our profitability and our customer value added proposition. We are seeking a hands-on individual who can collaborate effectively within a team yet also possesses the autonomy and confidence to engage directly with the business. This role will be both challenging and rewarding as you manage multiple priorities in a dynamic, fast-paced environment to support our ambitious growth strategy. Responsibilities Commercial & Strategic Partnership: Act as the dedicated financial and strategic advisor to the Shipping, Payments, and Fraud teams, translating operational initiatives into financial outcomes. Provide robust financial modelling and analysis to support commercial negotiations with key external partners. Develop and champion compelling business cases for major strategic initiatives. Eg new shipping services, payment types or new fraud detection platforms Partner with the Payments team to analyse key performance indicators such as payment authorisation rates and chargeback levels, modelling the financial impact of any changes. Collaborate with the Fraud prevention team to quantify the Return on Investment (ROI) of fraud tools and strategies, striking the critical balance between preventing fraud losses and minimising friction for legitimate customers. Financial Planning & Analysis: Own the entire financial planning cycle for fulfilment, including the annual budget, quarterly re-forecasts, and the 3 year strategic plan, covering both revenue and costs, challenging assumptions and ensuring alignment with the company's strategic objectives. Deliver insightful and actionable monthly performance analysis and commentary for senior leadership. Your reporting will tell the story behind the numbers, explaining why variances occurred and what actions should be taken. Become the in-house financial expert on our total cost of payment acceptance, enabling modelling and analysis of the impact of different payment methods, transaction and interchange fees on our bottom line. Develop and enhance KPI dashboards in partnership with the Data & Analytics team to provide real-time visibility into the key operational and financial drivers of the Fulfilment function. Requirements CIMA or ACCA accounting qualified You will be an ambitious, dedicated individual that is excited about the opportunity to develop in a fast-paced global business that is constantly changing Proven experience in a commercially focused Finance Business Partner or FP&A role Exceptional financial modelling, forecasting, and analytical skills with an expert-level proficiency in Microsoft Excel / Google sheets Outstanding communication and interpersonal skills, with a demonstrated ability to build relationships and influence senior stakeholders. Great awareness of deadlines and competing priorities. Ability to work autonomously and as part of a team. Natural curiosity to seek out improvements and proactively taking initiative. Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
Jul 29, 2025
Full time
Senior Finance Business Partner (Shipping, Payments and Fraud) page is loaded Senior Finance Business Partner (Shipping, Payments and Fraud) Apply remote type Partially Remote locations London, UK time type Full time posted on Posted 3 Days Ago job requisition id JR4736 Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy.Find out more at Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they're from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We're proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We're continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to . For any other non-disability related questions, please reach out to our Talent Partners. We are seeking a commercially astute and strategically-minded Senior Finance Business Partner to act as a trusted advisor to our General Manager of Fulfilment and direct leadership team. This pivotal role covers the critical domains of Shipping, Payments, and Fraud Prevention, which together represent a strong business focus and significant area of our P&L. Your primary goal is to drive operational efficiency, optimise a significant cost base, and enhance the customer experience through data-driven financial insights. This role moves far beyond traditional cost accounting; you will be a key player in high-stakes commercial negotiations, strategic decision-making, and long-term planning; directly impacting both our profitability and our customer value added proposition. We are seeking a hands-on individual who can collaborate effectively within a team yet also possesses the autonomy and confidence to engage directly with the business. This role will be both challenging and rewarding as you manage multiple priorities in a dynamic, fast-paced environment to support our ambitious growth strategy. Responsibilities Commercial & Strategic Partnership: Act as the dedicated financial and strategic advisor to the Shipping, Payments, and Fraud teams, translating operational initiatives into financial outcomes. Provide robust financial modelling and analysis to support commercial negotiations with key external partners. Develop and champion compelling business cases for major strategic initiatives. Eg new shipping services, payment types or new fraud detection platforms Partner with the Payments team to analyse key performance indicators such as payment authorisation rates and chargeback levels, modelling the financial impact of any changes. Collaborate with the Fraud prevention team to quantify the Return on Investment (ROI) of fraud tools and strategies, striking the critical balance between preventing fraud losses and minimising friction for legitimate customers. Financial Planning & Analysis: Own the entire financial planning cycle for fulfilment, including the annual budget, quarterly re-forecasts, and the 3 year strategic plan, covering both revenue and costs, challenging assumptions and ensuring alignment with the company's strategic objectives. Deliver insightful and actionable monthly performance analysis and commentary for senior leadership. Your reporting will tell the story behind the numbers, explaining why variances occurred and what actions should be taken. Become the in-house financial expert on our total cost of payment acceptance, enabling modelling and analysis of the impact of different payment methods, transaction and interchange fees on our bottom line. Develop and enhance KPI dashboards in partnership with the Data & Analytics team to provide real-time visibility into the key operational and financial drivers of the Fulfilment function. Requirements CIMA or ACCA accounting qualified You will be an ambitious, dedicated individual that is excited about the opportunity to develop in a fast-paced global business that is constantly changing Proven experience in a commercially focused Finance Business Partner or FP&A role Exceptional financial modelling, forecasting, and analytical skills with an expert-level proficiency in Microsoft Excel / Google sheets Outstanding communication and interpersonal skills, with a demonstrated ability to build relationships and influence senior stakeholders. Great awareness of deadlines and competing priorities. Ability to work autonomously and as part of a team. Natural curiosity to seek out improvements and proactively taking initiative. Additional Information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
Job Title: Prestige Car Sales Executive Location: North / West London Salary: £25,000 basic + uncapped commission (OTE £60,000 £65,000) Hours: Monday Friday, 9:00am 6:00pm. Saturdays by appointment only (time off in lieu provided) About the Company Our client is a highly regarded luxury and specialist car dealership based in North/West London. Operating at the top tier of the retail motor industry, they offer a unique and exciting range of high-end, niche vehicles for both UK and export markets. Their showroom features iconic marques such as Aston Martin, Bentley, Ferrari, Porsche, Mercedes-Benz, Audi, Range Rover, and specialist American imports including Shelby, Dodge, Cadillac, Lincoln, and Cobra. They also create bespoke VIP vehicles, including Mercedes-Benz V-Class and Sprinter conversions and the VIP-class LEVC London Taxi. The company caters to a discerning clientele, including High Net Worth individuals and car collectors seeking a personal and professional service. The Role We are seeking an experienced and motivated Car Sales Executive to join this high-performing team. You will be responsible for delivering an exceptional end-to-end sales experience, managing both inbound and proactive sales enquiries for a diverse portfolio of prestige vehicles. This is a rare opportunity to step away from the volume dealership environment and focus on delivering quality, relationship-driven service where customer satisfaction and specialist knowledge are paramount. Key Responsibilities Manage and respond to sales enquiries from both UK and international clients Conduct face-to-face and remote vehicle presentations and sales consultations Develop lasting relationships with customers, offering expert advice and exceptional service Work towards monthly and quarterly sales targets with a professional, consultative approach Manage all aspects of the sales process including test drives, finance discussions, negotiation, and documentation Network and prospect for new business opportunities, including attending events and shows when required About You Minimum 12 months experience in car sales, ideally within a prestige or performance brand Proven track record of achieving and exceeding sales targets Highly professional, articulate, and customer-focused approach Experience dealing with HNW individuals or an understanding of luxury customer service is desirable Excellent communication and interpersonal skills Self-motivated, organised, and confident in handling a high-value product range Full UK driving licence required Must live within a reasonable commute of North/West London If you're looking for an opportunity to join a great team, exciting brands with great product range - please get in touch, we'd love to tell you more! Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto quoting job reference ST1001 Sales Executive Sales Advisor Sales Consultant Car Sales New and Used Cars Retail - Showroom - Automotive - Motor Trade - Career - Niche - Prestige - Luxury - London - North London - North West London - Camden - Mayfair - Soho - Notting Hill - Covent Garden - Islington - Paddington - Kensington - Shepherd's Bush - St John's Wood - Hampstead Heath Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Jul 29, 2025
Full time
Job Title: Prestige Car Sales Executive Location: North / West London Salary: £25,000 basic + uncapped commission (OTE £60,000 £65,000) Hours: Monday Friday, 9:00am 6:00pm. Saturdays by appointment only (time off in lieu provided) About the Company Our client is a highly regarded luxury and specialist car dealership based in North/West London. Operating at the top tier of the retail motor industry, they offer a unique and exciting range of high-end, niche vehicles for both UK and export markets. Their showroom features iconic marques such as Aston Martin, Bentley, Ferrari, Porsche, Mercedes-Benz, Audi, Range Rover, and specialist American imports including Shelby, Dodge, Cadillac, Lincoln, and Cobra. They also create bespoke VIP vehicles, including Mercedes-Benz V-Class and Sprinter conversions and the VIP-class LEVC London Taxi. The company caters to a discerning clientele, including High Net Worth individuals and car collectors seeking a personal and professional service. The Role We are seeking an experienced and motivated Car Sales Executive to join this high-performing team. You will be responsible for delivering an exceptional end-to-end sales experience, managing both inbound and proactive sales enquiries for a diverse portfolio of prestige vehicles. This is a rare opportunity to step away from the volume dealership environment and focus on delivering quality, relationship-driven service where customer satisfaction and specialist knowledge are paramount. Key Responsibilities Manage and respond to sales enquiries from both UK and international clients Conduct face-to-face and remote vehicle presentations and sales consultations Develop lasting relationships with customers, offering expert advice and exceptional service Work towards monthly and quarterly sales targets with a professional, consultative approach Manage all aspects of the sales process including test drives, finance discussions, negotiation, and documentation Network and prospect for new business opportunities, including attending events and shows when required About You Minimum 12 months experience in car sales, ideally within a prestige or performance brand Proven track record of achieving and exceeding sales targets Highly professional, articulate, and customer-focused approach Experience dealing with HNW individuals or an understanding of luxury customer service is desirable Excellent communication and interpersonal skills Self-motivated, organised, and confident in handling a high-value product range Full UK driving licence required Must live within a reasonable commute of North/West London If you're looking for an opportunity to join a great team, exciting brands with great product range - please get in touch, we'd love to tell you more! Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto quoting job reference ST1001 Sales Executive Sales Advisor Sales Consultant Car Sales New and Used Cars Retail - Showroom - Automotive - Motor Trade - Career - Niche - Prestige - Luxury - London - North London - North West London - Camden - Mayfair - Soho - Notting Hill - Covent Garden - Islington - Paddington - Kensington - Shepherd's Bush - St John's Wood - Hampstead Heath Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Area Sales Manager - SOUTH Newbury based business Salary £35-45,000 plus £15,000 commission plus car allowance Permanent role Remote Access / Security market experience is essential As an Area Sales Manager in the Southern region, you will be responsible for driving sales growth within a designated territory. This role involves visiting customers, understanding their needs, selling our solutions to meet their requirements and becoming a trusted advisor. A proven track record in territory management and business development is essential for this role. The ideal candidate will: Have a strong sales background, excellent communication skills, and a passion for building lasting customer relationships. Visit customers regularly to thoroughly understand their business Help understand how the business can help them meet their goals. Build and maintain strong relationships with new and existing customers. Put together a territory plan that highlights existing and new opportunities. Identify and pursue new business opportunities within the territory. Conduct product presentations and demonstrations to customers. Negotiate contracts (pricing) that provide a win/win strong relationship. Monitor market trends/competitor activities to identify opportunities and threats. Provide regular sales reports and forecasts to management. Work with internal teams to ensure customer satisfaction and resolve issues. Represent the company to the highest possible professional standards. Essential skills: Determined and target-driven with a proven track record in sales. Ability to clearly convey information and engage with customers effectively. Negotiation Skills: Capable of negotiating terms and closing sales deals. Proficient in building and maintaining strong customer relationships. Efficient in managing time and prioritising tasks to meet deadlines. Problem-Solving: Ability to identify issues and provide effective solutions. Highly motivated and able to work independently with minimal supervision. Flexible and able to adapt to changing market conditions/customer needs. Able to comfortably engage with all levels of the organisation. Technical Proficiency: Comfortable using CRM and other sales tools. Desired skills and qualifications required: Experience with Sage Line 50 or similar accounting software. Familiarity with Salesforce CRM or equivalent. Proven experience in sales, preferably in a field sales role. Willingness to travel extensively within the assigned territory. Ability to analyse sales data and market trends to inform strategies. Proficient in delivering product presentations and demonstrations. A full clean UK driving license Our client is looking for candidates within the remote access / door access / security market place and this is essential. If you are interested in finding out more, please email your CV or call Kate for more information.
Jul 29, 2025
Full time
Area Sales Manager - SOUTH Newbury based business Salary £35-45,000 plus £15,000 commission plus car allowance Permanent role Remote Access / Security market experience is essential As an Area Sales Manager in the Southern region, you will be responsible for driving sales growth within a designated territory. This role involves visiting customers, understanding their needs, selling our solutions to meet their requirements and becoming a trusted advisor. A proven track record in territory management and business development is essential for this role. The ideal candidate will: Have a strong sales background, excellent communication skills, and a passion for building lasting customer relationships. Visit customers regularly to thoroughly understand their business Help understand how the business can help them meet their goals. Build and maintain strong relationships with new and existing customers. Put together a territory plan that highlights existing and new opportunities. Identify and pursue new business opportunities within the territory. Conduct product presentations and demonstrations to customers. Negotiate contracts (pricing) that provide a win/win strong relationship. Monitor market trends/competitor activities to identify opportunities and threats. Provide regular sales reports and forecasts to management. Work with internal teams to ensure customer satisfaction and resolve issues. Represent the company to the highest possible professional standards. Essential skills: Determined and target-driven with a proven track record in sales. Ability to clearly convey information and engage with customers effectively. Negotiation Skills: Capable of negotiating terms and closing sales deals. Proficient in building and maintaining strong customer relationships. Efficient in managing time and prioritising tasks to meet deadlines. Problem-Solving: Ability to identify issues and provide effective solutions. Highly motivated and able to work independently with minimal supervision. Flexible and able to adapt to changing market conditions/customer needs. Able to comfortably engage with all levels of the organisation. Technical Proficiency: Comfortable using CRM and other sales tools. Desired skills and qualifications required: Experience with Sage Line 50 or similar accounting software. Familiarity with Salesforce CRM or equivalent. Proven experience in sales, preferably in a field sales role. Willingness to travel extensively within the assigned territory. Ability to analyse sales data and market trends to inform strategies. Proficient in delivering product presentations and demonstrations. A full clean UK driving license Our client is looking for candidates within the remote access / door access / security market place and this is essential. If you are interested in finding out more, please email your CV or call Kate for more information.
Business Development Manager, Demand - Lodging, Ground & Sea page is loaded Business Development Manager, Demand - Lodging, Ground & Sea Apply locations Richmond, England, United Kingdom Spain - Madrid-Cloudwork France - Paris-Monceau Madrid, Spain United Kingdom Remote time type Full time posted on Posted 14 Days Ago job requisition id JR106463 Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. This is a strategic and global role within Sabre LGS (Lodging, Ground & Sea) organization responsible for generating demand for our portfolio of products which include: hotel, cars, rail, tours / attractions segments and other ancillary products. The lodging segment is a key focus area at Sabre and is one of the six growth areas identified across the company. The role will work closely with our commercial teams to increase sales within EMEA and globally. The role will be customer facing working with senior executives of current and prospective travel agencies and it's success will depend on close collaboration with Sabre's agency sales team. In addition, the successful candidate will lead Business Development in EMEA focused on LGS products (especially Hotels) and will provide strategic direction to achieve the business targets. The ideal candidate will be a strategic thinker and a dynamic leader with proven track record of successfully collaborating in a matrix organization while growing high-performance teams. This role demands a deep understanding of the travel ecosystem and a proven ability to position and sell API-based services to travel agencies, TMCs, and OBTs-enabling seamless integration for both supply and agency partners. An understanding of the technology stacks being used at all touch points including hotel reservation and back-office systems at travel agencies will be preferred. In addition to having responsibility for achieving revenue and booking targets, this role will be responsible for providing input to our Product Strategy team on how to enhance current offerings and prioritizing future roadmap items for the managed travel category. This role will work closely with our EMEA agency customers, agency sales teams, product strategy, supply teams and the onboarding / delivery teams; identifying key pain points and areas of opportunity for Sabre to deliver further value to our customers. We are looking for someone who can amplify the value Sabre provides in the managed travel category, help our clients align their goals with Sabre and establish the demand team as a trusted advisor and strategic partner. Key responsibilities: Able to drive demand across our agency partners in order to deliver / exceed on plan numbers. Work collaboratively with Sabre Agency Sales executives to develop sales strategies to meet and exceed sales targets. Be the customer advocate within Sabre and help drive product requirements, delivery and adoption across demand (agency) partners. Work directly with the delivery and onboarding team to ensure product adoption for new enhancements. Establish yourself as a key leader at Sabre to effectively collaborate across Sales, Product, Technology, HR, Marketing, Finance and Operations teams to ensure that customer needs are appropriately met and prioritized. Develop strategies that can deliver value and growth for our partners with a lens towards how Sabre can become a leading B2B travel platform. Grow and maintain senior level relationships within EMEA and the appropriate counterparts in agencies and API / OTB clients (especially product and strategy) Represent Sabre to our largest Supply and hotel partners in the EMEA region to help shape supply and content strategies across the EMEA region. Understand market dynamics in travel distribution and emerging business models in order to grow our market share and adoption of products. Client Stewardship - work with demand partners and commercial teams in a consultative role identifying trends and providing Sabre solutions to identified challenges. Play a key part in the strategic planning process for LGS. Operationalize annual EMEA goals and objectives from the strategic plan within the supply teams to develop annual objectives and action plans. Qualifications: Strong domain experience preferred in the Hospitality or Ground Transportation industry. Thorough understanding of technology solutions being used in the travel eco system with good knowledge of data flow and parameters important for APIs. 10+ years of relevant experience out of which 5 + years should be in leading projects in technical sales, sales enablement, supply distribution or solution consultants, preferably in travel technology. Ability to work with a large commercial organization in a fast paced, matrix driven global organization. Significant business experience and demonstrated success in achieving business targets. Exceptional communications skills and executive presence Has inherent curiosity, is passionate for the travel industry, and wants to take partnerships to the next level. Has a strategic mindset and solution orientation. Skills: Corporate & Leisure Strategy, Sales Strategy, Business Development, Account Management Technology, Distribution, Travel, Hospitality We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
Jul 29, 2025
Full time
Business Development Manager, Demand - Lodging, Ground & Sea page is loaded Business Development Manager, Demand - Lodging, Ground & Sea Apply locations Richmond, England, United Kingdom Spain - Madrid-Cloudwork France - Paris-Monceau Madrid, Spain United Kingdom Remote time type Full time posted on Posted 14 Days Ago job requisition id JR106463 Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. This is a strategic and global role within Sabre LGS (Lodging, Ground & Sea) organization responsible for generating demand for our portfolio of products which include: hotel, cars, rail, tours / attractions segments and other ancillary products. The lodging segment is a key focus area at Sabre and is one of the six growth areas identified across the company. The role will work closely with our commercial teams to increase sales within EMEA and globally. The role will be customer facing working with senior executives of current and prospective travel agencies and it's success will depend on close collaboration with Sabre's agency sales team. In addition, the successful candidate will lead Business Development in EMEA focused on LGS products (especially Hotels) and will provide strategic direction to achieve the business targets. The ideal candidate will be a strategic thinker and a dynamic leader with proven track record of successfully collaborating in a matrix organization while growing high-performance teams. This role demands a deep understanding of the travel ecosystem and a proven ability to position and sell API-based services to travel agencies, TMCs, and OBTs-enabling seamless integration for both supply and agency partners. An understanding of the technology stacks being used at all touch points including hotel reservation and back-office systems at travel agencies will be preferred. In addition to having responsibility for achieving revenue and booking targets, this role will be responsible for providing input to our Product Strategy team on how to enhance current offerings and prioritizing future roadmap items for the managed travel category. This role will work closely with our EMEA agency customers, agency sales teams, product strategy, supply teams and the onboarding / delivery teams; identifying key pain points and areas of opportunity for Sabre to deliver further value to our customers. We are looking for someone who can amplify the value Sabre provides in the managed travel category, help our clients align their goals with Sabre and establish the demand team as a trusted advisor and strategic partner. Key responsibilities: Able to drive demand across our agency partners in order to deliver / exceed on plan numbers. Work collaboratively with Sabre Agency Sales executives to develop sales strategies to meet and exceed sales targets. Be the customer advocate within Sabre and help drive product requirements, delivery and adoption across demand (agency) partners. Work directly with the delivery and onboarding team to ensure product adoption for new enhancements. Establish yourself as a key leader at Sabre to effectively collaborate across Sales, Product, Technology, HR, Marketing, Finance and Operations teams to ensure that customer needs are appropriately met and prioritized. Develop strategies that can deliver value and growth for our partners with a lens towards how Sabre can become a leading B2B travel platform. Grow and maintain senior level relationships within EMEA and the appropriate counterparts in agencies and API / OTB clients (especially product and strategy) Represent Sabre to our largest Supply and hotel partners in the EMEA region to help shape supply and content strategies across the EMEA region. Understand market dynamics in travel distribution and emerging business models in order to grow our market share and adoption of products. Client Stewardship - work with demand partners and commercial teams in a consultative role identifying trends and providing Sabre solutions to identified challenges. Play a key part in the strategic planning process for LGS. Operationalize annual EMEA goals and objectives from the strategic plan within the supply teams to develop annual objectives and action plans. Qualifications: Strong domain experience preferred in the Hospitality or Ground Transportation industry. Thorough understanding of technology solutions being used in the travel eco system with good knowledge of data flow and parameters important for APIs. 10+ years of relevant experience out of which 5 + years should be in leading projects in technical sales, sales enablement, supply distribution or solution consultants, preferably in travel technology. Ability to work with a large commercial organization in a fast paced, matrix driven global organization. Significant business experience and demonstrated success in achieving business targets. Exceptional communications skills and executive presence Has inherent curiosity, is passionate for the travel industry, and wants to take partnerships to the next level. Has a strategic mindset and solution orientation. Skills: Corporate & Leisure Strategy, Sales Strategy, Business Development, Account Management Technology, Distribution, Travel, Hospitality We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
WHO WE ARE We're FIRST UK , a EdTech charity using robots, role models and competitions to make STEM more approachable and inclusive - empowering young people with the technical knowledge and soft skills to thrive. WHAT WE'RE LOOKING FOR A dynamic, driven development manager. A fundraiser, partnerships guru, and consummate relationship builder. Someone who can identify, go after, and convert opportunities to scale the charity's reach and impact. Broadly this means more money and greater participation. Through your ability to seek out the relationships which matter you will ensure the charity develops: Income generating relationships with trusts, foundations, and philanthropists Corporate partnerships fuelling our programmes with volunteers and funding Collaborations with organisations supporting outreach and growth An ecosystem of proactive trustees, advisors, ambassadors and advocates Your tenacity will build and steward a network to achieve our mission better and sooner. What you'll get Leadership, autonomy and sense of purpose. You'll be working in a small organisation which is lean, agile and fast-paced. Unimpeded by hierarchy and bureaucracy you'll have the freedom to experiment, fail fast and crack on. You'll be presenting a compelling case for support against a validated impact model. Long before pandemics we were working flexibly and remotely - it's embedded to our culture. WHAT YOU'LL BE DOING Working closely with the CEO you'll get the charity in front of the right people, having the right conversations which grow investment and participation. Income generation You'll work across the full fundraising mix - trusts & foundations, corporate partnerships, philanthropy and, as we scale, individual giving and statutory. You'll be as comfortable crafting a compelling multi-year grant proposal, as you are pitching to the board of a FinTech company or a UHNWI. You'll flex your approach to the audience and know how to secure significant (six figure) partnerships, grants and gifts by: Building and driving a well-researched, constantly evolving fundraising pipeline Developing and honing our case for support and associated assets Pursuing grant applications and funding bids Prospecting corporate partnerships and securing sponsorship DStewarding partners and delivering impactful employee engagement opportunities Leveraging existing networks, volunteers, and partners Growth partnerships We work with thousands of young people in schools and youth groups - who are designing, building and then competing with robots in a series of epic competitions. Getting into schools is challenging, retaining them a stretch, and achieving teacher referrals harder still. Your interpersonal skills will enable us to identify, pursue and catch relationships to grow participation. Reporting to the CEO, working with the Head of Impact and Engagement alongside the Head of Delivery you will: Develop, implement and lead on the charity's growth strategy Build and own significant outreach partnerships - with universities, science centres, other charities and youth orgs Leverage corporate partnerships in support of growth (maximising volunteerism, advocacy, referral) Advocacy and influence We're a young charity (just 18 months old when COVID struck). In six years we have established some impressive contacts and relationships with industry, NGOs, sector players, influencers. With the CEO you will now unlock their potential via: Helping to on-board, steward and leverage Trustees and Advisors Supporting creation and management of relevant Advisory and Fundraising Boards Building and owning relationships with external bodies and individuals who can help increase our share of voice, influence, investment, impact Job descriptions can become exhaustive lists, lacking in focus and clarity. As Development Lead in its purest sense you'll attack two inextricably linked things: Growth through increased participation The sustainable income to support that growth You'll do this by identifying, converting and stewarding the relationships which achieve one and two. That's the mission if you're up for it. WHO MIGHT THIS ROLE SUIT? A people person - passionate, intellectually curious, credible. You flex style to audience. You are as comfortable in the boardroom as on the shopfloor. Not afraid to challenge or be challenged. Considered and balanced. You might already be working in the Third Sector - in a fundraising role and ready for your first headship. You'll have experience of conceiving, producing and delivering pitches. Maybe you are from a commercial background in sales or relationship management - looking to use your talent for good. Whatever your background - the common, transferable skill set is being excellent at relationships. Understanding that it's not just about the chat, it's about the follow through. You do what you say you will - and do it well. KNOWLEDGE AND EXPERIENCE You will have: Evidence of winning relationships which have generated significant income (e.g corporate partnerships, sponsorship, tenders, grants etc) Evidence of delivering bold strategies for growth (this might be in sales, membership, users, income etc) Experience propsecting, brokering and stewarding relationships at a senior level You might have: Passion for STEM, tech for good, young people, inclusion, diversity SKILLS AND ABILITIES You are: Commercially minded - spotting opportunities and identifying the WIFFT/U A confident negotiator and sophisticated communicator Resilient, robust and empathetic to others A true problem solver - solution focused VALUES AND BEHAVIOURS You demonstrate: Energy and passion - a radiator, not a drain Gravitas and integrity which commands trust and respect Fantatsic work ethic with attention to detail I'm loving the sound of this is there more I need to know? If there is we'll chat about it in the interview. CONDITIONS We don't talk about benefits; we talk about culture. It's not how many hours you work or where you work them - it's what you deliver. Salary - we've bench-marked the role at £42,000 - £49,000 pa , let's understand the value you can bring We advocate a work-life balance maximising happiness and productivity. We work remotely from home most of the time (but the role is technically hybrid) We come together regularly to collaborate - at least once or twice per month in London, more during event season You have access to coworking spaces where you live 25 days annual leave Our insurances are comprehensive - including 4 x salary, covered from start date. Pension Scheme (Smart Pension) auto-enrollment of all staff after 3 months service. LOCATION Our team is home-based, coming together regularly to cowork, and deliver events. You should expect to attend a team collaboration day at least monthly, usually in London. This may require an overnight stay dependent on your location. If you can conduct your role effectively and are willing to travel to maximise growth opportunities, you can be based anywhere in the UK. Building great relationships doesn't happen over video calls it's best in person. THE PROCESS All applications via our Workable HR platform (no agencies, no pre-approaches) Answer 3 simple screener questions Optional cover letter Closes 2359 on Sun 27th Jul To apply you must live in, and have the right to work in the UK. In accordance with our Safer Recruitment Policy, all employees of the charity will be asked for two references which will be conducted by phone and are subject to Enhanced Disclosure and Barring Service checks upon appointment. You can read our Safeguarding Policy here.
Jul 29, 2025
Full time
WHO WE ARE We're FIRST UK , a EdTech charity using robots, role models and competitions to make STEM more approachable and inclusive - empowering young people with the technical knowledge and soft skills to thrive. WHAT WE'RE LOOKING FOR A dynamic, driven development manager. A fundraiser, partnerships guru, and consummate relationship builder. Someone who can identify, go after, and convert opportunities to scale the charity's reach and impact. Broadly this means more money and greater participation. Through your ability to seek out the relationships which matter you will ensure the charity develops: Income generating relationships with trusts, foundations, and philanthropists Corporate partnerships fuelling our programmes with volunteers and funding Collaborations with organisations supporting outreach and growth An ecosystem of proactive trustees, advisors, ambassadors and advocates Your tenacity will build and steward a network to achieve our mission better and sooner. What you'll get Leadership, autonomy and sense of purpose. You'll be working in a small organisation which is lean, agile and fast-paced. Unimpeded by hierarchy and bureaucracy you'll have the freedom to experiment, fail fast and crack on. You'll be presenting a compelling case for support against a validated impact model. Long before pandemics we were working flexibly and remotely - it's embedded to our culture. WHAT YOU'LL BE DOING Working closely with the CEO you'll get the charity in front of the right people, having the right conversations which grow investment and participation. Income generation You'll work across the full fundraising mix - trusts & foundations, corporate partnerships, philanthropy and, as we scale, individual giving and statutory. You'll be as comfortable crafting a compelling multi-year grant proposal, as you are pitching to the board of a FinTech company or a UHNWI. You'll flex your approach to the audience and know how to secure significant (six figure) partnerships, grants and gifts by: Building and driving a well-researched, constantly evolving fundraising pipeline Developing and honing our case for support and associated assets Pursuing grant applications and funding bids Prospecting corporate partnerships and securing sponsorship DStewarding partners and delivering impactful employee engagement opportunities Leveraging existing networks, volunteers, and partners Growth partnerships We work with thousands of young people in schools and youth groups - who are designing, building and then competing with robots in a series of epic competitions. Getting into schools is challenging, retaining them a stretch, and achieving teacher referrals harder still. Your interpersonal skills will enable us to identify, pursue and catch relationships to grow participation. Reporting to the CEO, working with the Head of Impact and Engagement alongside the Head of Delivery you will: Develop, implement and lead on the charity's growth strategy Build and own significant outreach partnerships - with universities, science centres, other charities and youth orgs Leverage corporate partnerships in support of growth (maximising volunteerism, advocacy, referral) Advocacy and influence We're a young charity (just 18 months old when COVID struck). In six years we have established some impressive contacts and relationships with industry, NGOs, sector players, influencers. With the CEO you will now unlock their potential via: Helping to on-board, steward and leverage Trustees and Advisors Supporting creation and management of relevant Advisory and Fundraising Boards Building and owning relationships with external bodies and individuals who can help increase our share of voice, influence, investment, impact Job descriptions can become exhaustive lists, lacking in focus and clarity. As Development Lead in its purest sense you'll attack two inextricably linked things: Growth through increased participation The sustainable income to support that growth You'll do this by identifying, converting and stewarding the relationships which achieve one and two. That's the mission if you're up for it. WHO MIGHT THIS ROLE SUIT? A people person - passionate, intellectually curious, credible. You flex style to audience. You are as comfortable in the boardroom as on the shopfloor. Not afraid to challenge or be challenged. Considered and balanced. You might already be working in the Third Sector - in a fundraising role and ready for your first headship. You'll have experience of conceiving, producing and delivering pitches. Maybe you are from a commercial background in sales or relationship management - looking to use your talent for good. Whatever your background - the common, transferable skill set is being excellent at relationships. Understanding that it's not just about the chat, it's about the follow through. You do what you say you will - and do it well. KNOWLEDGE AND EXPERIENCE You will have: Evidence of winning relationships which have generated significant income (e.g corporate partnerships, sponsorship, tenders, grants etc) Evidence of delivering bold strategies for growth (this might be in sales, membership, users, income etc) Experience propsecting, brokering and stewarding relationships at a senior level You might have: Passion for STEM, tech for good, young people, inclusion, diversity SKILLS AND ABILITIES You are: Commercially minded - spotting opportunities and identifying the WIFFT/U A confident negotiator and sophisticated communicator Resilient, robust and empathetic to others A true problem solver - solution focused VALUES AND BEHAVIOURS You demonstrate: Energy and passion - a radiator, not a drain Gravitas and integrity which commands trust and respect Fantatsic work ethic with attention to detail I'm loving the sound of this is there more I need to know? If there is we'll chat about it in the interview. CONDITIONS We don't talk about benefits; we talk about culture. It's not how many hours you work or where you work them - it's what you deliver. Salary - we've bench-marked the role at £42,000 - £49,000 pa , let's understand the value you can bring We advocate a work-life balance maximising happiness and productivity. We work remotely from home most of the time (but the role is technically hybrid) We come together regularly to collaborate - at least once or twice per month in London, more during event season You have access to coworking spaces where you live 25 days annual leave Our insurances are comprehensive - including 4 x salary, covered from start date. Pension Scheme (Smart Pension) auto-enrollment of all staff after 3 months service. LOCATION Our team is home-based, coming together regularly to cowork, and deliver events. You should expect to attend a team collaboration day at least monthly, usually in London. This may require an overnight stay dependent on your location. If you can conduct your role effectively and are willing to travel to maximise growth opportunities, you can be based anywhere in the UK. Building great relationships doesn't happen over video calls it's best in person. THE PROCESS All applications via our Workable HR platform (no agencies, no pre-approaches) Answer 3 simple screener questions Optional cover letter Closes 2359 on Sun 27th Jul To apply you must live in, and have the right to work in the UK. In accordance with our Safer Recruitment Policy, all employees of the charity will be asked for two references which will be conducted by phone and are subject to Enhanced Disclosure and Barring Service checks upon appointment. You can read our Safeguarding Policy here.
Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. To deliver the promise of Everyday AI, Extraordinary People for customers and prospects, stakeholders at every level of an organization must see AI as both an accessible, relevant technology they can apply now to generate business benefits, and a transformational force driving deep, permanent change in ways of working and entire business models. Yet the vast majority of such stakeholders, especially at senior levels, are still in the dark on what AI can really do for them. And this lack of knowledge blocks buy-in to Dataiku's value for a whole organization, confining our conversations to the already-converted: data people. In the next stage of Dataiku's growth, our success will depend on how well we push our message beyond the usual suspects to reach the 50 million "Future AI workers" we can help create. And they work for the senior stakeholders described above, not in technology. Field CDOs are Dataiku's most versatile storytellers, equally comfortable with C-level executives and practitioners alike. They help our sales teams educate and influence the toughest targets of all: senior decision-makers for whom AI is likely to be a mystery. Responsibilities (in this role, you will): Develop Executive Sponsorship by: Educate Line of Business executives on how Everyday AI will strategically help them achieve their business goals Educate CIOs/CDOs as to how they can achieve Everyday AI Conduct primary research into successful AI companies Interview executive stakeholders at customers/prospects Share these findings internally to inform account strategy, and publish thought leadership that makes you sought after for advice Support sales teams on Global, strategic customers Act as Surrogate CDOs for key, low-maturity growth customers Help develop a vision and concrete plans to drive account growth Serve on Customer steering committees Join customer advisory boards Support executive-focused marketing activities Support and host customer-side analytics events Present at executive-focused external events Host/present at Dataiku proprietary events Create executive-focused Everyday AI content Requirements: Former CDO or equivalent experience managing the growth of Enterprise AI & Analytics capabilities Significant experience presenting to C-Suite and Board audiences Practical knowledge of and experience with Data Science technologies Special Points for: Technology Sales or Architecture experience Relevant published research and content Entrepreneurial experience in high-growth startups What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you'd like to learn even more about working here, you can visit our Dataiku LinkedIn page . Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activityhere. Apply to the general opportunities job offer. Our team is our most treasured asset. No matter what way you choose to look at it, there would be no Dataiku if it weren't for the great people who work here.
Jul 28, 2025
Full time
Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. To deliver the promise of Everyday AI, Extraordinary People for customers and prospects, stakeholders at every level of an organization must see AI as both an accessible, relevant technology they can apply now to generate business benefits, and a transformational force driving deep, permanent change in ways of working and entire business models. Yet the vast majority of such stakeholders, especially at senior levels, are still in the dark on what AI can really do for them. And this lack of knowledge blocks buy-in to Dataiku's value for a whole organization, confining our conversations to the already-converted: data people. In the next stage of Dataiku's growth, our success will depend on how well we push our message beyond the usual suspects to reach the 50 million "Future AI workers" we can help create. And they work for the senior stakeholders described above, not in technology. Field CDOs are Dataiku's most versatile storytellers, equally comfortable with C-level executives and practitioners alike. They help our sales teams educate and influence the toughest targets of all: senior decision-makers for whom AI is likely to be a mystery. Responsibilities (in this role, you will): Develop Executive Sponsorship by: Educate Line of Business executives on how Everyday AI will strategically help them achieve their business goals Educate CIOs/CDOs as to how they can achieve Everyday AI Conduct primary research into successful AI companies Interview executive stakeholders at customers/prospects Share these findings internally to inform account strategy, and publish thought leadership that makes you sought after for advice Support sales teams on Global, strategic customers Act as Surrogate CDOs for key, low-maturity growth customers Help develop a vision and concrete plans to drive account growth Serve on Customer steering committees Join customer advisory boards Support executive-focused marketing activities Support and host customer-side analytics events Present at executive-focused external events Host/present at Dataiku proprietary events Create executive-focused Everyday AI content Requirements: Former CDO or equivalent experience managing the growth of Enterprise AI & Analytics capabilities Significant experience presenting to C-Suite and Board audiences Practical knowledge of and experience with Data Science technologies Special Points for: Technology Sales or Architecture experience Relevant published research and content Entrepreneurial experience in high-growth startups What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you'd like to learn even more about working here, you can visit our Dataiku LinkedIn page . Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer.All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activityhere. Apply to the general opportunities job offer. Our team is our most treasured asset. No matter what way you choose to look at it, there would be no Dataiku if it weren't for the great people who work here.
