Sales Support Administrator circa 27-35k dependent on skills and experience Flaxton, York office based Monday Friday (9:00 AM 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday cover What We Offer Competitive salary dependent upon experience Company Pension Scheme Onsite Parking 20 days holiday, plus bank holidays About the Company : Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on making buying property simple and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best! We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act." The Path: You re the person who sees a mountain of tasks and thinks, "I ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast. You Have: A first-class work ethic and a "Keep Smiling" mantra. The wisdom of experience paired with a high-vitality "Sales Buzz." A black belt in multitasking and a genuine love for helping people navigate their move. The Reward: Work in a beautiful location with a team that actually enjoys each other s company. It s a brilliant, harmonious place to grow and thrive. Based in Flaxton, York and soon moving to our brand new offices also in Flaxton. Main Purpose of Job: You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience. Key Responsibilities/Outputs: Administrative Duties First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential). Accountable for administering the end to end booking process, utilising the Survey Planner system Build and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell. Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times. Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements. Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be. Perform data entry with speed and precision. Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate. Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team. General office admin tasks to ensure the smooth and efficient running of the office. Any other reasonable request, within your capability, as required for the effective operation of the business Working Relationships You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies. Key Skills & Experience - Previous Office/Sales Administration experience - Experience of the property industry advantageous - Previous experience of using a survey planner/booking system or similar - Proficient in Microsoft Office (Word, Outlook, Excel) - Engaging and confident telephone manner - Diary management experience - Experience of working in a customer facing environment - Previous experience of working within an owner-managed business - Friendly, helpful and approachable - Flexible and adaptable approach to work and working hours to meet customer and business needs - Ability to work at pace - A team player with a hands on approach - Good organisation and planning skills - Excellent written and verbal communication skills The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies. Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 24, 2026
Full time
Sales Support Administrator circa 27-35k dependent on skills and experience Flaxton, York office based Monday Friday (9:00 AM 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday cover What We Offer Competitive salary dependent upon experience Company Pension Scheme Onsite Parking 20 days holiday, plus bank holidays About the Company : Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on making buying property simple and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best! We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act." The Path: You re the person who sees a mountain of tasks and thinks, "I ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast. You Have: A first-class work ethic and a "Keep Smiling" mantra. The wisdom of experience paired with a high-vitality "Sales Buzz." A black belt in multitasking and a genuine love for helping people navigate their move. The Reward: Work in a beautiful location with a team that actually enjoys each other s company. It s a brilliant, harmonious place to grow and thrive. Based in Flaxton, York and soon moving to our brand new offices also in Flaxton. Main Purpose of Job: You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience. Key Responsibilities/Outputs: Administrative Duties First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential). Accountable for administering the end to end booking process, utilising the Survey Planner system Build and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell. Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times. Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements. Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be. Perform data entry with speed and precision. Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate. Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team. General office admin tasks to ensure the smooth and efficient running of the office. Any other reasonable request, within your capability, as required for the effective operation of the business Working Relationships You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies. Key Skills & Experience - Previous Office/Sales Administration experience - Experience of the property industry advantageous - Previous experience of using a survey planner/booking system or similar - Proficient in Microsoft Office (Word, Outlook, Excel) - Engaging and confident telephone manner - Diary management experience - Experience of working in a customer facing environment - Previous experience of working within an owner-managed business - Friendly, helpful and approachable - Flexible and adaptable approach to work and working hours to meet customer and business needs - Ability to work at pace - A team player with a hands on approach - Good organisation and planning skills - Excellent written and verbal communication skills The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies. Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Property Administrator Salary circa 25-26k dependent on skills and experience Full time Monday Friday 9am -5.30pm (Friday finish 5pm) Office Based - Thorpe Park, The Springs LS15 Benefits:- On-site free parking 25 days statutory holidays + Bank Holidays Staff incentives Private Health option About us GoodMove is a leading property buying company that helps homeowners sell their properties quickly and easily. As we continue to grow, we are now looking for a proactive and detail-oriented individual to join our team. Role Overview We are looking for a Property Administrator to manage and liaise with our contractors who are responsible for the upkeep and property refurbishment projects. The successful candidate will be responsible for ensuring that property refurbishments are completed on time, within budget, and to the required quality standards. Responsibilities include but not limited to: Work with main contractors in sourcing tradespeople (e.g., builders, electricians, plumbers, decorators) for property refurbishments. Build strong, ongoing relationships with contractors to ensure timely and effective project delivery. Oversee and coordinate the scheduling of work, ensuring that tradespeople are aligned with the project timelines. Help to ensure that the work is done within budget and negotiate competitive pricing with contractors. Ensure that all refurbishments are done to a high standard and meet company expectations. Keep the management team updated on progress, including any potential delays or issues. Take responsibility for all marketing material including videos, photos and literature to ensure smooth transition to marketing properties Book photos/floor plans Ensure Key Safes are fitted and arrange ad-hoc maintenance jobs Provide administration support to the Sales team including but not limited to issuing sales memos, downloading titles, arranging appointments, paying bills, arranging energy performance certificates Ad-hoc duties as required Skills and Experience: Previous experience in sourcing or managing tradespeople, ideally within the property, Lettings or construction sector, is preferred but not essential. Previous experience within an administrative role and proficient in Microsoft applications Strong communication skills and the ability to manage multiple projects at once. Self-motivated and able to work independently Basic knowledge of property refurbishment processes and associated trades is an advantage Excellent organisational and time management skills. Ability to work with budget constraints and seek value for money. Joining us means becoming a part of a passionate, growing company where your work will have a direct impact on the success of our refurbishment projects and the satisfaction of our clients. To apply for this role, please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 23, 2026
Full time
Property Administrator Salary circa 25-26k dependent on skills and experience Full time Monday Friday 9am -5.30pm (Friday finish 5pm) Office Based - Thorpe Park, The Springs LS15 Benefits:- On-site free parking 25 days statutory holidays + Bank Holidays Staff incentives Private Health option About us GoodMove is a leading property buying company that helps homeowners sell their properties quickly and easily. As we continue to grow, we are now looking for a proactive and detail-oriented individual to join our team. Role Overview We are looking for a Property Administrator to manage and liaise with our contractors who are responsible for the upkeep and property refurbishment projects. The successful candidate will be responsible for ensuring that property refurbishments are completed on time, within budget, and to the required quality standards. Responsibilities include but not limited to: Work with main contractors in sourcing tradespeople (e.g., builders, electricians, plumbers, decorators) for property refurbishments. Build strong, ongoing relationships with contractors to ensure timely and effective project delivery. Oversee and coordinate the scheduling of work, ensuring that tradespeople are aligned with the project timelines. Help to ensure that the work is done within budget and negotiate competitive pricing with contractors. Ensure that all refurbishments are done to a high standard and meet company expectations. Keep the management team updated on progress, including any potential delays or issues. Take responsibility for all marketing material including videos, photos and literature to ensure smooth transition to marketing properties Book photos/floor plans Ensure Key Safes are fitted and arrange ad-hoc maintenance jobs Provide administration support to the Sales team including but not limited to issuing sales memos, downloading titles, arranging appointments, paying bills, arranging energy performance certificates Ad-hoc duties as required Skills and Experience: Previous experience in sourcing or managing tradespeople, ideally within the property, Lettings or construction sector, is preferred but not essential. Previous experience within an administrative role and proficient in Microsoft applications Strong communication skills and the ability to manage multiple projects at once. Self-motivated and able to work independently Basic knowledge of property refurbishment processes and associated trades is an advantage Excellent organisational and time management skills. Ability to work with budget constraints and seek value for money. Joining us means becoming a part of a passionate, growing company where your work will have a direct impact on the success of our refurbishment projects and the satisfaction of our clients. To apply for this role, please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
We're looking for a people-focused Junior Lettings Negotiator / Administrator to join The Neighbour.You'll be at the heart of our selling service, helping homeowners move on with confidence. From valuations to viewings, you'll build trust, offer honest advice and guide clients through one of the biggest moments of their lives. This is a hands-on, fast-paced role with plenty of variety. You'll be creating standout property listings, hosting viewings, negotiating offers and keeping every client informed along the way. We'll give you the tools, support and freedom to do your best work - you just bring your energy, empathy and drive. Requirements Previous experience in estate agency, sales or another client-facing role is ideal Confident communicator who can build rapport quickly Strong negotiation and problem-solving skills Organised and able to manage multiple listings at once Good knowledge of the local property market (or keen to learn fast) Comfortable using CRM systems, email and property portals Full driving licence and access to a car (preferred) What you'll get Competitive salary plus commission and bonus potential Ongoing training and support to grow your skills Clear progression path within a growing company Friendly, collaborative culture where your input matters Flexible working arrangements and a focus on work-life balance Access to the latest tools and marketing to make your job easier About The Neighbour The Neighbour is an independent estate agency built around people, not just properties. We mix local knowledge with fresh marketing and a straightforward approach to help clients buy and sell with confidence. Our team thrives on openness, creativity and doing right by our clients. Joining us means being part of a growing agency that values your ideas and your career.
Apr 14, 2026
Full time
We're looking for a people-focused Junior Lettings Negotiator / Administrator to join The Neighbour.You'll be at the heart of our selling service, helping homeowners move on with confidence. From valuations to viewings, you'll build trust, offer honest advice and guide clients through one of the biggest moments of their lives. This is a hands-on, fast-paced role with plenty of variety. You'll be creating standout property listings, hosting viewings, negotiating offers and keeping every client informed along the way. We'll give you the tools, support and freedom to do your best work - you just bring your energy, empathy and drive. Requirements Previous experience in estate agency, sales or another client-facing role is ideal Confident communicator who can build rapport quickly Strong negotiation and problem-solving skills Organised and able to manage multiple listings at once Good knowledge of the local property market (or keen to learn fast) Comfortable using CRM systems, email and property portals Full driving licence and access to a car (preferred) What you'll get Competitive salary plus commission and bonus potential Ongoing training and support to grow your skills Clear progression path within a growing company Friendly, collaborative culture where your input matters Flexible working arrangements and a focus on work-life balance Access to the latest tools and marketing to make your job easier About The Neighbour The Neighbour is an independent estate agency built around people, not just properties. We mix local knowledge with fresh marketing and a straightforward approach to help clients buy and sell with confidence. Our team thrives on openness, creativity and doing right by our clients. Joining us means being part of a growing agency that values your ideas and your career.
We're looking for a people-focused Junior Lettings Negotiator / Administrator to join The Neighbour.You'll be at the heart of our selling service, helping homeowners move on with confidence. From valuations to viewings, you'll build trust, offer honest advice and guide clients through one of the biggest moments of their lives. This is a hands on, fast paced role with plenty of variety. You'll be creating standout property listings, hosting viewings, negotiating offers and keeping every client informed along the way. We'll give you the tools, support and freedom to do your best work - you just bring your energy, empathy and drive. Requirements Previous experience in estate agency, sales or another client facing role is ideal Confident communicator who can build rapport quickly Strong negotiation and problem solving skills Organised and able to manage multiple listings at once Good knowledge of the local property market (or keen to learn fast) Comfortable using CRM systems, email and property portals Full driving licence and access to a car (preferred) What you'll get Competitive salary plus commission and bonus potential Ongoing training and support to grow your skills Clear progression path within a growing company Friendly, collaborative culture where your input matters Flexible working arrangements and a focus on work life balance Access to the latest tools and marketing to make your job easier About The Neighbour The Neighbour is an independent estate agency built around people, not just properties. We mix local knowledge with fresh marketing and a straightforward approach to help clients buy and sell with confidence. Our team thrives on openness, creativity and doing right by our clients. Joining us means being part of a growing agency that values your ideas and your career.
Apr 14, 2026
Full time
We're looking for a people-focused Junior Lettings Negotiator / Administrator to join The Neighbour.You'll be at the heart of our selling service, helping homeowners move on with confidence. From valuations to viewings, you'll build trust, offer honest advice and guide clients through one of the biggest moments of their lives. This is a hands on, fast paced role with plenty of variety. You'll be creating standout property listings, hosting viewings, negotiating offers and keeping every client informed along the way. We'll give you the tools, support and freedom to do your best work - you just bring your energy, empathy and drive. Requirements Previous experience in estate agency, sales or another client facing role is ideal Confident communicator who can build rapport quickly Strong negotiation and problem solving skills Organised and able to manage multiple listings at once Good knowledge of the local property market (or keen to learn fast) Comfortable using CRM systems, email and property portals Full driving licence and access to a car (preferred) What you'll get Competitive salary plus commission and bonus potential Ongoing training and support to grow your skills Clear progression path within a growing company Friendly, collaborative culture where your input matters Flexible working arrangements and a focus on work life balance Access to the latest tools and marketing to make your job easier About The Neighbour The Neighbour is an independent estate agency built around people, not just properties. We mix local knowledge with fresh marketing and a straightforward approach to help clients buy and sell with confidence. Our team thrives on openness, creativity and doing right by our clients. Joining us means being part of a growing agency that values your ideas and your career.
Estate Agent Administrator - Kenilworth - up to £28k basic plus bonus This is a super opportunity for a well organised, client focused, admin and detail oriented individual with a balanced approach to join a busy and successful owner led Estate Agency in Kenilworth in what can only be described as a multi-faceted full time role. Administrative Support Duties: Operating the database system and shared drive including booking valuation and viewing appointments. Adding Applicants and Vendors to database. Preparing Properties for marketing to include: typing up house details, saving and loading photographs, creating bespoke, individual property brochures. Booking, saving and loading epc's and floorplans. Managing and updating customer information and compliance related documents, including completing forms and conducting necessary checks. Checking on stationery stock levels and ordering as required. Sales & Client Support Duties: Preparing mail merges to advise clients with new instructions Supporting the team with marketing activities. Updating the website and social media channels with marketing and news updates Property Accompanied Viewings Obtaining Viewing Feedback, then providing this to vendors. Deal with general enquiries from vendors and viewers Requirements: Estate Agency Experience is an advantage but not essential A flexible approach with the ability to be able to understand and meet agreed timescales. Excellent communication skills both oral and in writing. Excellent I.T skills you will be using an estate agency software package, excel spreadsheets and email communications. They are looking for someone who will want to relish a multi-faceted role that offers great variety on a day to day basis within a busy estate agency environment where the clients come first. Working Hours - Monday to Friday 9am - 5.30pm and one in three Saturdays 9am - 3pm The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest candidates to the best opportunities in Residential lettings, Estate Agencies, New Homes Sales, Property Management and Financial Services.
Apr 07, 2026
Full time
Estate Agent Administrator - Kenilworth - up to £28k basic plus bonus This is a super opportunity for a well organised, client focused, admin and detail oriented individual with a balanced approach to join a busy and successful owner led Estate Agency in Kenilworth in what can only be described as a multi-faceted full time role. Administrative Support Duties: Operating the database system and shared drive including booking valuation and viewing appointments. Adding Applicants and Vendors to database. Preparing Properties for marketing to include: typing up house details, saving and loading photographs, creating bespoke, individual property brochures. Booking, saving and loading epc's and floorplans. Managing and updating customer information and compliance related documents, including completing forms and conducting necessary checks. Checking on stationery stock levels and ordering as required. Sales & Client Support Duties: Preparing mail merges to advise clients with new instructions Supporting the team with marketing activities. Updating the website and social media channels with marketing and news updates Property Accompanied Viewings Obtaining Viewing Feedback, then providing this to vendors. Deal with general enquiries from vendors and viewers Requirements: Estate Agency Experience is an advantage but not essential A flexible approach with the ability to be able to understand and meet agreed timescales. Excellent communication skills both oral and in writing. Excellent I.T skills you will be using an estate agency software package, excel spreadsheets and email communications. They are looking for someone who will want to relish a multi-faceted role that offers great variety on a day to day basis within a busy estate agency environment where the clients come first. Working Hours - Monday to Friday 9am - 5.30pm and one in three Saturdays 9am - 3pm The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest candidates to the best opportunities in Residential lettings, Estate Agencies, New Homes Sales, Property Management and Financial Services.
