Registered Manager Residential Service Location: Lancaster Salary: Circa £50,000 Per Annum An exciting opportunity has arisen for an experienced CQC Registered Manager to lead a residential service located within a specialist college setting. This role offers the chance to oversee a dedicated service supporting individuals in a safe, person-centred environment. The successful candidate will hold overall operational responsibility for the service, ensuring it runs effectively, safely, and in full compliance with regulatory requirements. You will lead the delivery of high-quality care and support while managing and developing a committed staff team. The Role As Registered Manager, you will be responsible for the overall leadership and management of the residential provision. You will ensure the service provides safe, high-quality and person-centred support while maintaining compliance with all relevant regulatory and safeguarding standards. Working collaboratively with internal teams and external professionals, you will play a key role in developing the service and ensuring positive outcomes for the individuals supported. Key Responsibilities Service Delivery Oversee and support the delivery of high-quality, person-centred residential services Ensure the health, safety and wellbeing of both residents and staff Maintain compliance with CQC standards, safeguarding policies and regulatory requirements Staff Leadership & Supervision Recruit, lead and support Deputy Managers, Team Leaders and Senior Support Workers Provide coaching, supervision and performance management to maintain high standards of care Foster a positive and supportive team culture Financial & Operational Management Manage service budgets effectively Ensure efficient deployment of staffing resources Maintain operational oversight of the service IT & Quality Assurance Use internal systems to monitor staffing, incidents, compliance, training and service quality Ensure accurate reporting and continuous quality improvement External Collaboration Build strong relationships with commissioners, external professionals and partner agencies Support referrals, placements and ongoing service development Staff Development Oversee staff inductions, training and professional development Promote continuous learning and improvement across the team Maintain your own professional development to support service excellence About You The ideal candidate will be a confident and experienced leader with a strong background in residential services and regulatory compliance. You will be passionate about delivering outstanding care while supporting and developing your team to achieve the best outcomes for the people supported. You will also demonstrate: Strong leadership and organisational skills A person-centred approach to care and support Excellent communication and relationship-building abilities Knowledge of CQC regulatory standards and safeguarding practices The ability to manage services effectively while maintaining high-quality outcomes Benefits A comprehensive wellbeing and benefits package is available, including: Emotional Wellbeing 24/7 Employee Assistance Programme Mental health resources and meditation apps Bereavement support Medical Support Free online GP access Health Cash Plan Cancer cover Menopause support Financial Benefits Flexible pay through Wagestream Utility bill savings schemes Financial wellbeing support Life assurance Physical Wellbeing Online fitness resources Cycle to Work scheme Gym discounts National Trust activity access How to Apply? Send your up to date CV's to (url removed) or call Callum on (phone number removed) to discuss the roles further.
Mar 12, 2026
Full time
Registered Manager Residential Service Location: Lancaster Salary: Circa £50,000 Per Annum An exciting opportunity has arisen for an experienced CQC Registered Manager to lead a residential service located within a specialist college setting. This role offers the chance to oversee a dedicated service supporting individuals in a safe, person-centred environment. The successful candidate will hold overall operational responsibility for the service, ensuring it runs effectively, safely, and in full compliance with regulatory requirements. You will lead the delivery of high-quality care and support while managing and developing a committed staff team. The Role As Registered Manager, you will be responsible for the overall leadership and management of the residential provision. You will ensure the service provides safe, high-quality and person-centred support while maintaining compliance with all relevant regulatory and safeguarding standards. Working collaboratively with internal teams and external professionals, you will play a key role in developing the service and ensuring positive outcomes for the individuals supported. Key Responsibilities Service Delivery Oversee and support the delivery of high-quality, person-centred residential services Ensure the health, safety and wellbeing of both residents and staff Maintain compliance with CQC standards, safeguarding policies and regulatory requirements Staff Leadership & Supervision Recruit, lead and support Deputy Managers, Team Leaders and Senior Support Workers Provide coaching, supervision and performance management to maintain high standards of care Foster a positive and supportive team culture Financial & Operational Management Manage service budgets effectively Ensure efficient deployment of staffing resources Maintain operational oversight of the service IT & Quality Assurance Use internal systems to monitor staffing, incidents, compliance, training and service quality Ensure accurate reporting and continuous quality improvement External Collaboration Build strong relationships with commissioners, external professionals and partner agencies Support referrals, placements and ongoing service development Staff Development Oversee staff inductions, training and professional development Promote continuous learning and improvement across the team Maintain your own professional development to support service excellence About You The ideal candidate will be a confident and experienced leader with a strong background in residential services and regulatory compliance. You will be passionate about delivering outstanding care while supporting and developing your team to achieve the best outcomes for the people supported. You will also demonstrate: Strong leadership and organisational skills A person-centred approach to care and support Excellent communication and relationship-building abilities Knowledge of CQC regulatory standards and safeguarding practices The ability to manage services effectively while maintaining high-quality outcomes Benefits A comprehensive wellbeing and benefits package is available, including: Emotional Wellbeing 24/7 Employee Assistance Programme Mental health resources and meditation apps Bereavement support Medical Support Free online GP access Health Cash Plan Cancer cover Menopause support Financial Benefits Flexible pay through Wagestream Utility bill savings schemes Financial wellbeing support Life assurance Physical Wellbeing Online fitness resources Cycle to Work scheme Gym discounts National Trust activity access How to Apply? Send your up to date CV's to (url removed) or call Callum on (phone number removed) to discuss the roles further.
Job Title: Head of Operations Location: Glyndebourne, East Sussex Contract: Full-Time. 45 hours per week. Salary: £45,000 As Head of Operations for Glyndebourne Dining, you will lead the Front of House operation across multiple outlets, ensuring exceptional service delivery during the Glyndebourne Festival and year-round events. Working with Restaurant Associates Venues, you will support the overall commercial performance of the site and act as a key deputy to the General Manager. Key Responsibilities Front of House Leadership Lead and support the FOH team to deliver consistent, high-quality service across all dining outlets. Drive standards, service culture, guest experience, and operational readiness. Operational Delivery Oversee day-to-day operations, ensuring smooth service during peak festival periods and major events. Maintain compliance with health & safety, licensing, and company policies. Lead the operational planning, briefing, staffing, and coordination across all outlets. Support the monitoring of labour spending, reduce inefficiencies, and support delivery of financial targets. Procurement & Stock Oversight Manage procurement of beverages and key operational supplies, ensuring value and adherence to budget. Maintain accurate stock processes and work with suppliers to support commercial performance. Deputising for the General Manager Lead the operation in the absence of the General Manager. Support client engagement, cross-departmental coordination, issue resolution, and operational decision-making. The Ideal Candidate Strong FOH leadership experience within high-volume, quality-led hospitality or events Skilled in labour planning, cost control, and commercial performance Confident leading large teams in fast-paced environments Organised, calm under pressure, and solutions-driven Excellent communicator with strong stakeholder and client management skills Passionate about service excellence and the guest experience What We Offer: We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including (but not limited to): Free meals on shift Free onsite car parking Contributory pension scheme Career development with our Career Pathways and MyLearning programmes Quick access to a Digital GP for you and your immediate family Wider healthcare and wellbeing support Exclusive travel discounts with TUI, Expedia, and more Supermarket savings with Tesco, Sainsbury's, Morrisons and many others Up to 44% off cinema tickets Cashback rewards across a wide range of brands Share discounts with friends and family The deadline for applications is 20th March. If your application is successful, we will contact you during the week commencing 23rd March to arrange an interview. Due to the high volume of applications, we are unfortunately unable to provide feedback at the application stage. About Us: Part of Compass Group UK & Ireland, Restaurant Associates provides exceptional hospitality through outstanding food, drink, and service. We partner with some of the UK's most iconic cultural, heritage, and workplace destinations to deliver unforgettable experiences. At Glyndebourne, our mission is to craft dining that enhances every visitor's experience - from everyday moments to world-class festival performances. Every day, our passionate teams strive for excellence, creativity, and service that leaves a lasting impression. Compass Group UK & Ireland is committed to fostering an environment where everyone can be themselves and thrive. We celebrate diversity, encourage inclusion, and empower our teams to reach their full potential - because diversity is our strength.
Mar 11, 2026
Full time
Job Title: Head of Operations Location: Glyndebourne, East Sussex Contract: Full-Time. 45 hours per week. Salary: £45,000 As Head of Operations for Glyndebourne Dining, you will lead the Front of House operation across multiple outlets, ensuring exceptional service delivery during the Glyndebourne Festival and year-round events. Working with Restaurant Associates Venues, you will support the overall commercial performance of the site and act as a key deputy to the General Manager. Key Responsibilities Front of House Leadership Lead and support the FOH team to deliver consistent, high-quality service across all dining outlets. Drive standards, service culture, guest experience, and operational readiness. Operational Delivery Oversee day-to-day operations, ensuring smooth service during peak festival periods and major events. Maintain compliance with health & safety, licensing, and company policies. Lead the operational planning, briefing, staffing, and coordination across all outlets. Support the monitoring of labour spending, reduce inefficiencies, and support delivery of financial targets. Procurement & Stock Oversight Manage procurement of beverages and key operational supplies, ensuring value and adherence to budget. Maintain accurate stock processes and work with suppliers to support commercial performance. Deputising for the General Manager Lead the operation in the absence of the General Manager. Support client engagement, cross-departmental coordination, issue resolution, and operational decision-making. The Ideal Candidate Strong FOH leadership experience within high-volume, quality-led hospitality or events Skilled in labour planning, cost control, and commercial performance Confident leading large teams in fast-paced environments Organised, calm under pressure, and solutions-driven Excellent communicator with strong stakeholder and client management skills Passionate about service excellence and the guest experience What We Offer: We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including (but not limited to): Free meals on shift Free onsite car parking Contributory pension scheme Career development with our Career Pathways and MyLearning programmes Quick access to a Digital GP for you and your immediate family Wider healthcare and wellbeing support Exclusive travel discounts with TUI, Expedia, and more Supermarket savings with Tesco, Sainsbury's, Morrisons and many others Up to 44% off cinema tickets Cashback rewards across a wide range of brands Share discounts with friends and family The deadline for applications is 20th March. If your application is successful, we will contact you during the week commencing 23rd March to arrange an interview. Due to the high volume of applications, we are unfortunately unable to provide feedback at the application stage. About Us: Part of Compass Group UK & Ireland, Restaurant Associates provides exceptional hospitality through outstanding food, drink, and service. We partner with some of the UK's most iconic cultural, heritage, and workplace destinations to deliver unforgettable experiences. At Glyndebourne, our mission is to craft dining that enhances every visitor's experience - from everyday moments to world-class festival performances. Every day, our passionate teams strive for excellence, creativity, and service that leaves a lasting impression. Compass Group UK & Ireland is committed to fostering an environment where everyone can be themselves and thrive. We celebrate diversity, encourage inclusion, and empower our teams to reach their full potential - because diversity is our strength.
KEY DUTIES Ensure all children are safe and engaged in stimulating, age-appropriate play and learning activities. Manage the daily operation of your room, supporting other nursery services as needed. Assist management in maintaining compliance with regulatory, safeguarding, and health and safety requirements click apply for full job details
Mar 10, 2026
Full time
KEY DUTIES Ensure all children are safe and engaged in stimulating, age-appropriate play and learning activities. Manage the daily operation of your room, supporting other nursery services as needed. Assist management in maintaining compliance with regulatory, safeguarding, and health and safety requirements click apply for full job details
Ceaton Security Services Ltd
Cardiff, South Glamorgan
Salary: £38,000 - £42,000 (dependent on experience) Holiday: 30 days (22 days plus 8 bank holidays) Benefits: Subsidised healthcare scheme and company pension scheme (auto-enrolment) This is a varied and rewarding role within a well-established Cardiff-based business, now part of the Senseco Group. With over 30 years of experience in the Automation, Fire C Security industry, we continue to expand our business. We are recruiting an experienced Deputy Fire Division Manager to work alongside the Fire Divisional Manager in the day-to-day leadership and management of the department. The successful candidate will act as second-in-command, supporting divisional performance, customer delivery, and compliance, and deputising for the Divisional Manager when required. Key Responsibilities The successful candidate will be responsible for supporting the Fire Division of the business, working closely with the Divisional Manager and taking ownership of departmental activities in their absence. The role is responsible for delivering projects and works from quotation stage through to completion. To include: Deputising for the Fire Divisional Manager in day-to-day decision-making and department oversight when required Coordinating workloads and supporting engineers/subcontractors to ensure efficient delivery Liaising with the customer throughout their whole journey Carrying out site surveys and technical assessments Producing quotations (5-day KPI turnaround) Ordering parts and materials and coordinating resources Completing and reviewing RAMS Project management and monitoring progress on site, ensuring quality and compliance Escalating technical, commercial, or customer issues appropriately and supporting resolution Fire system knowledge to include: Fire alarm systems (addressable and conventional) Nurse call systems Emergency lighting Refuge systems PAVA A good understanding of the standards for fire and life safety systems is required. This role will be both office and site based. The working week will include surveys, monitoring the progress of projects, supporting engineers, and ensuring quotation turnaround and project delivery KPIs are achieved. Experience across as many aspects of fire and life safety systems as possible is preferred, ideally with an engineering background. Required Education, Skills & Qualifications Engineering experience within the fire industry Strong knowledge of relevant fire/life safety standards and compliance requirements Computer literacy is essential Ability to manage several projects at once and prioritise effectively Up-to-date knowledge of fire industry standards, products, and older systems Full C clean UK driving licence Must be able to complete and pass full security vetting clearance (no criminal history) What to expect from Ceaton Regular performance and pay reviews Ongoing training and development Progression opportunities A supportive and positive working environment
Mar 09, 2026
Full time
Salary: £38,000 - £42,000 (dependent on experience) Holiday: 30 days (22 days plus 8 bank holidays) Benefits: Subsidised healthcare scheme and company pension scheme (auto-enrolment) This is a varied and rewarding role within a well-established Cardiff-based business, now part of the Senseco Group. With over 30 years of experience in the Automation, Fire C Security industry, we continue to expand our business. We are recruiting an experienced Deputy Fire Division Manager to work alongside the Fire Divisional Manager in the day-to-day leadership and management of the department. The successful candidate will act as second-in-command, supporting divisional performance, customer delivery, and compliance, and deputising for the Divisional Manager when required. Key Responsibilities The successful candidate will be responsible for supporting the Fire Division of the business, working closely with the Divisional Manager and taking ownership of departmental activities in their absence. The role is responsible for delivering projects and works from quotation stage through to completion. To include: Deputising for the Fire Divisional Manager in day-to-day decision-making and department oversight when required Coordinating workloads and supporting engineers/subcontractors to ensure efficient delivery Liaising with the customer throughout their whole journey Carrying out site surveys and technical assessments Producing quotations (5-day KPI turnaround) Ordering parts and materials and coordinating resources Completing and reviewing RAMS Project management and monitoring progress on site, ensuring quality and compliance Escalating technical, commercial, or customer issues appropriately and supporting resolution Fire system knowledge to include: Fire alarm systems (addressable and conventional) Nurse call systems Emergency lighting Refuge systems PAVA A good understanding of the standards for fire and life safety systems is required. This role will be both office and site based. The working week will include surveys, monitoring the progress of projects, supporting engineers, and ensuring quotation turnaround and project delivery KPIs are achieved. Experience across as many aspects of fire and life safety systems as possible is preferred, ideally with an engineering background. Required Education, Skills & Qualifications Engineering experience within the fire industry Strong knowledge of relevant fire/life safety standards and compliance requirements Computer literacy is essential Ability to manage several projects at once and prioritise effectively Up-to-date knowledge of fire industry standards, products, and older systems Full C clean UK driving licence Must be able to complete and pass full security vetting clearance (no criminal history) What to expect from Ceaton Regular performance and pay reviews Ongoing training and development Progression opportunities A supportive and positive working environment
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too - enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute - join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools. Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Mar 09, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too - enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute - join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools. Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Deputy Medical Director Integrated Urgent Care (IUC) The Deputy Medical Director is integral to the Clinical Leadership and Governance team and reports directly to the Medical Director. This role is responsible for ensuring quality, safety, performance, and innovation across Integrated Urgent Care services and combines corporate leadership with hands on clinical practice. Main duties of the job The Deputy Medical Director is a senior member of the extended multidisciplinary leadership team, driving delivery of organisational priorities and providing clinical leadership across LCW Integrated Urgent Care (IUC) services. The postholderis responsible forthe clinical delivery of IUC services, line managing Senior Clinical Navigators and GPs, and providing leadership to the substantive and sessional GP workforce. They will work closely with the IUC Service Manager and Head of Quality, Patient Safety and Experience to ensure contractual, quality, and regulatory standards are met, including oversight of audits, GP performance, and CQRG reporting. The Deputy Medical Director will need to be a GP. The role requires regular clinical practice across unscheduled care services tomaintainoperational credibility, as well as participation in the clinical on call rota and deputising for the Medical Director asrequired. The postholder will support system partnership working, service transformation and innovation, contribute to bid development, and act as Deputy Clinical Safety Officer whererequired About us London Central & West Unscheduled Care Collaborative (LCW) is a social enterprise delivering high quality urgent and primary care services across London. Now in its 29th year, LCW supports over 4.2 million patients andoperates24 hours a day, 365 days a year. LCW is rated Good by the Care Quality Commission across all domains, reflecting our commitment to safe, effective, responsive,caringand well led services. Our portfolio includes GP practices, Urgent Treatment Centres, out of hours, and integrated urgent care services delivered in partnership with Trusts and providers in London. We are clinically led, values driven and committed to innovation, workforce development and strengthening neighbourhood based care to meet the needs of London's diverse communities. Job responsibilities Hours and Pay £115,000 to £120,000 per annum, prorata 8 management sessions per week with the expectation of working 1 clinicalsessionper week in addition. Key Relationships: Key relationships include executive directors, clinical and governance teams, LCW Heads of post holders, employed and self employed clinical staff, partner organisation Medical/Deputy Medical Directors, ICB Medical/Deputy Directors, Health Education England, GP training hubs, and GP partners in joint ventures. Core Responsibilities: Corporate Clinical Leadership & Governance Work as part of an extended leadership team at LCW, including supporting organisation and team meetings. Provide leadership to the LCW Clinical Leadership and Governance team. Deputise for the Medical Director as and when required and to cover periods of leave. Take part in the clinical on call rota and stay up to date with EPRR systems and processes within LCW. Work clinically in LCW services to cover all services, primarily within IUC, including a mix of triage and face to face sessions. Input into stakeholder meetings, to include but not necessarily limited to: Urgent Community Response Teams PCN/Federation/Alliance meetings Local Authorities ICBs Local Trusts Deal with ad hoc clinical queries from clinicians. Availability to undertake key responsibilities outside of usual working hours in critical circumstances. Chair LCW Medicines Management meetings. Line manage the LCW Medicines Management Lead. Ensure that LCW are meeting the requirements for its controlled drug licence. Work with prescribers across the organisation to support LCW's use of ICB formularies. Ensure medicines management policies and procedures aremaintained. Safeguarding Provide senior clinical oversight of safeguarding across IUC services. Ensure safeguarding policies and SOPs are implemented consistently in operational settings. Act as a senior clinical advisor on complex safeguarding cases. IUC Clinical Delivery: Line manage any substantively employed Senior Clinical Navigators and GPs in our IUC services Clinical leadership for the substantive and self employed GP workforce for LCW IUC services. Work with the IUC service manager and Head of Quality, Patient Safety and Experience to ensure services meet specified and contractual requirements. Lead the production of reports for CQRG meetings for IUC services. Attend partner, ICB and regional meetings. Oversight and understanding of IUC processes and pathways, including basic knowledge of NHS Pathways. Ensurethat IUC services work in partnership with providers and commissioners across ICBs so that LCWremainsaligned with initiatives such asEnd of Lifecare and Urgent Care Plans. GP Performance and Audit: Ensure the LCW clinical audit function is high performing and provides feedback when needed, both when it is positive and when improvement isrequired. EnsureGP registrars have theappropriate complianceto work at LCW, are inducted into the service appropriately, and that any concerns raised by GP supervisors are managed. Respond to any queriesregardingGP performance or behaviour raised by patients or staff. Transformation and Innovation: Contribute to bid writing for the service, including new business and procurements, to support the organisation's strategic direction. Lead on innovation and support the transformation of our services that result in an improved patient experience. This would include taking the lead on innovation that isdeemedpart of LCW's vision and values, as well as collaborating with external stakeholders. Act as the Deputy Clinical Safety Officer role for LCW, deputising for the Clinical Safety Officer asrequired. Complaints, Incidents and Risk: Role model the behaviours and approach set out within the PSIRF policy for LCW. Lead on LCW clinical complaints for IUC services. Work with the Head of Quality, Patient Safety and Experience to ensure clinical incidents are assigned, being investigated and that the learning is being acted upon. Provide leadership to serious incidents, including: Chair 72 hour review meetings and deciding if a commissioning investigation is required. Investigateserious incident investigations using the PSIIRF framework Deliver the responsible officer role for SI investigations. Offer anappropriate level of pastoral support should a GP be involved in a complaint or incident where appropriate and not conflicted. Support and champion patient engagement. Recruitment, Onboarding and Training: Support with the recruitment of GPs to the services, ensuring there are clinical inductions and overseeing their continuous training and compliance. Work in conjunction with the recruitment team and HR to ensure that new clinical recruits have the necessary skills and resources to do their jobs. Working with HR to ensure that the clinical workforce is compliant with training and accreditation requirements and takes appropriate action when necessary. Lead the delivery of education/ updates to the substantive and self employed GP workforce across 6 sessions a year. Support the medical induction and mentoring of new GPs and clinicians working within the service. Attend meetings and provide strategic input, including CQRG, Quality Assurance, Risk Register, Medicines Management, Safeguarding, Complaints, Medical Leadership, external stakeholders, and Regional/National Clinical Governance meetings. Deputise for the Medical Director when needed. Main Conditions of Service Confidentiality All staff employed by LCWUCC have a duty to keep information about staff and patients confidential and not to discuss information unnecessarily or to unauthorised persons. Failure to maintain confidentiality will lead to disciplinary action. Our Values The organisation aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, religion, marital status, sexuality, age or disability, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, LCWUCC has an Equal Opportunities Policy, and each employee is expected to contribute to its success. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors. All LCWUCC employees are accountable, through the terms and conditions of their employment, professional regulations, clinical governance, and statutory health and safety regulations, and are responsible for reporting incidents, being aware of the risk management strategy and emergency procedures, and attending training as required. All staff have a responsibility to manage risk within their sphere of responsibility. It is a statutory duty to take reasonable care of their own safety and the safety of others who may be affected by acts or omissions. All managers throughout theorganisation have a responsibility to ensure that policies and procedures are followed, that staff receive appropriate training . click apply for full job details
Mar 08, 2026
Full time
Deputy Medical Director Integrated Urgent Care (IUC) The Deputy Medical Director is integral to the Clinical Leadership and Governance team and reports directly to the Medical Director. This role is responsible for ensuring quality, safety, performance, and innovation across Integrated Urgent Care services and combines corporate leadership with hands on clinical practice. Main duties of the job The Deputy Medical Director is a senior member of the extended multidisciplinary leadership team, driving delivery of organisational priorities and providing clinical leadership across LCW Integrated Urgent Care (IUC) services. The postholderis responsible forthe clinical delivery of IUC services, line managing Senior Clinical Navigators and GPs, and providing leadership to the substantive and sessional GP workforce. They will work closely with the IUC Service Manager and Head of Quality, Patient Safety and Experience to ensure contractual, quality, and regulatory standards are met, including oversight of audits, GP performance, and CQRG reporting. The Deputy Medical Director will need to be a GP. The role requires regular clinical practice across unscheduled care services tomaintainoperational credibility, as well as participation in the clinical on call rota and deputising for the Medical Director asrequired. The postholder will support system partnership working, service transformation and innovation, contribute to bid development, and act as Deputy Clinical Safety Officer whererequired About us London Central & West Unscheduled Care Collaborative (LCW) is a social enterprise delivering high quality urgent and primary care services across London. Now in its 29th year, LCW supports over 4.2 million patients andoperates24 hours a day, 365 days a year. LCW is rated Good by the Care Quality Commission across all domains, reflecting our commitment to safe, effective, responsive,caringand well led services. Our portfolio includes GP practices, Urgent Treatment Centres, out of hours, and integrated urgent care services delivered in partnership with Trusts and providers in London. We are clinically led, values driven and committed to innovation, workforce development and strengthening neighbourhood based care to meet the needs of London's diverse communities. Job responsibilities Hours and Pay £115,000 to £120,000 per annum, prorata 8 management sessions per week with the expectation of working 1 clinicalsessionper week in addition. Key Relationships: Key relationships include executive directors, clinical and governance teams, LCW Heads of post holders, employed and self employed clinical staff, partner organisation Medical/Deputy Medical Directors, ICB Medical/Deputy Directors, Health Education England, GP training hubs, and GP partners in joint ventures. Core Responsibilities: Corporate Clinical Leadership & Governance Work as part of an extended leadership team at LCW, including supporting organisation and team meetings. Provide leadership to the LCW Clinical Leadership and Governance team. Deputise for the Medical Director as and when required and to cover periods of leave. Take part in the clinical on call rota and stay up to date with EPRR systems and processes within LCW. Work clinically in LCW services to cover all services, primarily within IUC, including a mix of triage and face to face sessions. Input into stakeholder meetings, to include but not necessarily limited to: Urgent Community Response Teams PCN/Federation/Alliance meetings Local Authorities ICBs Local Trusts Deal with ad hoc clinical queries from clinicians. Availability to undertake key responsibilities outside of usual working hours in critical circumstances. Chair LCW Medicines Management meetings. Line manage the LCW Medicines Management Lead. Ensure that LCW are meeting the requirements for its controlled drug licence. Work with prescribers across the organisation to support LCW's use of ICB formularies. Ensure medicines management policies and procedures aremaintained. Safeguarding Provide senior clinical oversight of safeguarding across IUC services. Ensure safeguarding policies and SOPs are implemented consistently in operational settings. Act as a senior clinical advisor on complex safeguarding cases. IUC Clinical Delivery: Line manage any substantively employed Senior Clinical Navigators and GPs in our IUC services Clinical leadership for the substantive and self employed GP workforce for LCW IUC services. Work with the IUC service manager and Head of Quality, Patient Safety and Experience to ensure services meet specified and contractual requirements. Lead the production of reports for CQRG meetings for IUC services. Attend partner, ICB and regional meetings. Oversight and understanding of IUC processes and pathways, including basic knowledge of NHS Pathways. Ensurethat IUC services work in partnership with providers and commissioners across ICBs so that LCWremainsaligned with initiatives such asEnd of Lifecare and Urgent Care Plans. GP Performance and Audit: Ensure the LCW clinical audit function is high performing and provides feedback when needed, both when it is positive and when improvement isrequired. EnsureGP registrars have theappropriate complianceto work at LCW, are inducted into the service appropriately, and that any concerns raised by GP supervisors are managed. Respond to any queriesregardingGP performance or behaviour raised by patients or staff. Transformation and Innovation: Contribute to bid writing for the service, including new business and procurements, to support the organisation's strategic direction. Lead on innovation and support the transformation of our services that result in an improved patient experience. This would include taking the lead on innovation that isdeemedpart of LCW's vision and values, as well as collaborating with external stakeholders. Act as the Deputy Clinical Safety Officer role for LCW, deputising for the Clinical Safety Officer asrequired. Complaints, Incidents and Risk: Role model the behaviours and approach set out within the PSIRF policy for LCW. Lead on LCW clinical complaints for IUC services. Work with the Head of Quality, Patient Safety and Experience to ensure clinical incidents are assigned, being investigated and that the learning is being acted upon. Provide leadership to serious incidents, including: Chair 72 hour review meetings and deciding if a commissioning investigation is required. Investigateserious incident investigations using the PSIIRF framework Deliver the responsible officer role for SI investigations. Offer anappropriate level of pastoral support should a GP be involved in a complaint or incident where appropriate and not conflicted. Support and champion patient engagement. Recruitment, Onboarding and Training: Support with the recruitment of GPs to the services, ensuring there are clinical inductions and overseeing their continuous training and compliance. Work in conjunction with the recruitment team and HR to ensure that new clinical recruits have the necessary skills and resources to do their jobs. Working with HR to ensure that the clinical workforce is compliant with training and accreditation requirements and takes appropriate action when necessary. Lead the delivery of education/ updates to the substantive and self employed GP workforce across 6 sessions a year. Support the medical induction and mentoring of new GPs and clinicians working within the service. Attend meetings and provide strategic input, including CQRG, Quality Assurance, Risk Register, Medicines Management, Safeguarding, Complaints, Medical Leadership, external stakeholders, and Regional/National Clinical Governance meetings. Deputise for the Medical Director when needed. Main Conditions of Service Confidentiality All staff employed by LCWUCC have a duty to keep information about staff and patients confidential and not to discuss information unnecessarily or to unauthorised persons. Failure to maintain confidentiality will lead to disciplinary action. Our Values The organisation aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, religion, marital status, sexuality, age or disability, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, LCWUCC has an Equal Opportunities Policy, and each employee is expected to contribute to its success. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors. All LCWUCC employees are accountable, through the terms and conditions of their employment, professional regulations, clinical governance, and statutory health and safety regulations, and are responsible for reporting incidents, being aware of the risk management strategy and emergency procedures, and attending training as required. All staff have a responsibility to manage risk within their sphere of responsibility. It is a statutory duty to take reasonable care of their own safety and the safety of others who may be affected by acts or omissions. All managers throughout theorganisation have a responsibility to ensure that policies and procedures are followed, that staff receive appropriate training . click apply for full job details
Diamond Search Recruitment Ltd
Darlington, County Durham
Diamond Search Recruitment are delighted to be representing our client, recruiting for an experienced and passionate Registered Manger to join their team. If you have a strong background in managing Mental Health Services and a drive to create positive change, we would love to hear from you! Our client is dedicated to ensuring that the individuals who use their services receive exceptional, empowering support from a team of highly trained and engaged staff in environments that are homely and comfortable. They pride themselves on being innovative, solution-focused, and committed to achieving the best possible outcomes. Key Requirements: Experience: Proven track record in managing Mental Health Service Qualifications: NVQ Level 5 in Heath and Social Care (preferred) Skills: Expertise in complex care and managing challenging behaviours Regulations: Comprehensive understanding of CQC standards and regulations Our client is a residential care home, supporting adults with learning disabilities, autism, physical disabilities, mental health issues and complex care needs to live their best life! They are a very dynamic team and always so positive and fun! The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management. You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers. Responsibilities- Service Delivery: Monitor and support person-centred services within your area. Ensure health and safety of the people they support and staff. Ensure staff actions support care, protection, well-being, and regulatory compliance. Staff Supervision: Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management. Financial Administration: Manage budgets and staff deployment effectively. IT and Quality Management: Use IT systems to manage staff, incidents, quality assurance, training, and occupancy. External Collaboration: Work with external agencies to promote the company and increase referrals and placements. Staff Development: Enhance staff knowledge and skills through inductions and training. Continuously improve your own knowledge and practice for service improvement. Interested? This is a great opportunity in a fantastic organisation! Apply today! Diamond Search REcruitment is acting as an Employment Agency regarding this vacancy,
Mar 08, 2026
Full time
Diamond Search Recruitment are delighted to be representing our client, recruiting for an experienced and passionate Registered Manger to join their team. If you have a strong background in managing Mental Health Services and a drive to create positive change, we would love to hear from you! Our client is dedicated to ensuring that the individuals who use their services receive exceptional, empowering support from a team of highly trained and engaged staff in environments that are homely and comfortable. They pride themselves on being innovative, solution-focused, and committed to achieving the best possible outcomes. Key Requirements: Experience: Proven track record in managing Mental Health Service Qualifications: NVQ Level 5 in Heath and Social Care (preferred) Skills: Expertise in complex care and managing challenging behaviours Regulations: Comprehensive understanding of CQC standards and regulations Our client is a residential care home, supporting adults with learning disabilities, autism, physical disabilities, mental health issues and complex care needs to live their best life! They are a very dynamic team and always so positive and fun! The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management. You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers. Responsibilities- Service Delivery: Monitor and support person-centred services within your area. Ensure health and safety of the people they support and staff. Ensure staff actions support care, protection, well-being, and regulatory compliance. Staff Supervision: Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management. Financial Administration: Manage budgets and staff deployment effectively. IT and Quality Management: Use IT systems to manage staff, incidents, quality assurance, training, and occupancy. External Collaboration: Work with external agencies to promote the company and increase referrals and placements. Staff Development: Enhance staff knowledge and skills through inductions and training. Continuously improve your own knowledge and practice for service improvement. Interested? This is a great opportunity in a fantastic organisation! Apply today! Diamond Search REcruitment is acting as an Employment Agency regarding this vacancy,
Requisition ID 10926 - Property Management - London LOCATION: BROADGATE, LONDON (Hybrid - 4 days in office) REPORTING TO: ESTATE MANAGER TYPE OF CONTRACT: PERMANENT PLACES PEOPLE PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our latest engagement survey, 81% of colleagues said they are proud to work at British Land! THE ROLE Assist the Estate Manager in the execution of British Land policies and procedures to provide an operationally efficient, economically competitive, safe and innovative environment for occupiers and visitors whilst protecting the value of the landlord's asset. Ensure the estate areas are well presented, clean and safe at all times by coordinating the fabric, cleaning, security, maintenance and events team's activities, with minimum disruption occupiers. WHAT YOU'LL DO Support the Estate Manager, Technical Services Manager and Retail & Events Manager in the following: Support with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the estate. Proactively manage the estate areas, by programming and coordinating security, cleaning, landscaping, fabric maintenance and M&E maintenance, ensuring the requisite standards for the management and delivery of the estate services are upheld through regular structured monitoring and direct liaison with service providers. Achieving the British Land target of net zero carbon by 2030. Develop and maintain a close working relationship with estate retailers and relevant third parties, including the co-ordination of Landlord development works on the estate Have an understanding of retailer sales and campus footfall systems and assist in periodic reporting of both to assist the Retail and Events Manager. Conduct regular audits of estate areas to ensure standards of cleanliness and presentation are upheld throughout, both in public spaces and "back-of-house" service areas. Assist in maintaining records of compliance with all British Land operational processes and procedures. Assist procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the estate service charge budgets. Support in ensuring that health & safety, emergency procedures and safe working practices conform to current legislation. Work with the Retail and Events Manager on commercialisation and event planning, producing logistical documentation, coordinating with brand partners, and providing feedback to improve future activities. Support in undertaking regular inspections / reviews of completed works and service contracts for estate areas. Assist in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirements of estate areas and are presented and executed in accordance with company guidelines. Assist with the tracking and processing of service invoices and the production of management accounts. Support in the procurement and maintenance and use of all Estate equipment producing and updating maintenance schedules and a capital replacement programme in accordance with Life Cycle Costing initiatives. Understand the British Land vision and values, ensuring that they are fully integrated into all of the Estate services. Act as deputy to the Estate Manager when required to do so. Other ad-hoc duties as directed by the Estate Manager, Technical Services Manager or Retail & Events Manager. ABOUT YOU Ability to solve problems and resolve queries in a timely manner. Methodical, highly organised, attentive to detail, able to prioritise. Great written and oral communication skills and a professional manner Ability to work independently or as part of a team. Self-disciplined, confident, pro active, accurate OUR SHARED VALUES our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website . Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here . OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Mar 07, 2026
Full time
Requisition ID 10926 - Property Management - London LOCATION: BROADGATE, LONDON (Hybrid - 4 days in office) REPORTING TO: ESTATE MANAGER TYPE OF CONTRACT: PERMANENT PLACES PEOPLE PREFER Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis. We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly. Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow. We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place! In our latest engagement survey, 81% of colleagues said they are proud to work at British Land! THE ROLE Assist the Estate Manager in the execution of British Land policies and procedures to provide an operationally efficient, economically competitive, safe and innovative environment for occupiers and visitors whilst protecting the value of the landlord's asset. Ensure the estate areas are well presented, clean and safe at all times by coordinating the fabric, cleaning, security, maintenance and events team's activities, with minimum disruption occupiers. WHAT YOU'LL DO Support the Estate Manager, Technical Services Manager and Retail & Events Manager in the following: Support with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the estate. Proactively manage the estate areas, by programming and coordinating security, cleaning, landscaping, fabric maintenance and M&E maintenance, ensuring the requisite standards for the management and delivery of the estate services are upheld through regular structured monitoring and direct liaison with service providers. Achieving the British Land target of net zero carbon by 2030. Develop and maintain a close working relationship with estate retailers and relevant third parties, including the co-ordination of Landlord development works on the estate Have an understanding of retailer sales and campus footfall systems and assist in periodic reporting of both to assist the Retail and Events Manager. Conduct regular audits of estate areas to ensure standards of cleanliness and presentation are upheld throughout, both in public spaces and "back-of-house" service areas. Assist in maintaining records of compliance with all British Land operational processes and procedures. Assist procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the estate service charge budgets. Support in ensuring that health & safety, emergency procedures and safe working practices conform to current legislation. Work with the Retail and Events Manager on commercialisation and event planning, producing logistical documentation, coordinating with brand partners, and providing feedback to improve future activities. Support in undertaking regular inspections / reviews of completed works and service contracts for estate areas. Assist in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirements of estate areas and are presented and executed in accordance with company guidelines. Assist with the tracking and processing of service invoices and the production of management accounts. Support in the procurement and maintenance and use of all Estate equipment producing and updating maintenance schedules and a capital replacement programme in accordance with Life Cycle Costing initiatives. Understand the British Land vision and values, ensuring that they are fully integrated into all of the Estate services. Act as deputy to the Estate Manager when required to do so. Other ad-hoc duties as directed by the Estate Manager, Technical Services Manager or Retail & Events Manager. ABOUT YOU Ability to solve problems and resolve queries in a timely manner. Methodical, highly organised, attentive to detail, able to prioritise. Great written and oral communication skills and a professional manner Ability to work independently or as part of a team. Self-disciplined, confident, pro active, accurate OUR SHARED VALUES our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website . Bring your whole self Smarter together Build for the future A REWARDING PLACE TO BE Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here . OUR RECRUITMENT PROCESS If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here. Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.
Job Summary To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements. To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model. To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs. Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021 Main Duties 1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery. 2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is co ordinated and applicable. 3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion. 4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing. 5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity. 6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals. 7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others roles and responsibilities. 8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate. 9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring. 10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021 11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies. 12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills. 13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times. 14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training. 15. Complying with the Tower Project s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. 16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures. 17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio. 18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation. 19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary. 20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary. 21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call. 22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments. Full Time ( 40 hrs per week) Inclusive of 3 Sleep - Ins Please Note: You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project. This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.
Mar 05, 2026
Full time
Job Summary To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements. To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model. To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs. Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021 Main Duties 1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery. 2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is co ordinated and applicable. 3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion. 4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing. 5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity. 6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals. 7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others roles and responsibilities. 8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate. 9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring. 10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021 11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies. 12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills. 13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times. 14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training. 15. Complying with the Tower Project s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. 16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures. 17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio. 18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation. 19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary. 20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary. 21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call. 22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments. Full Time ( 40 hrs per week) Inclusive of 3 Sleep - Ins Please Note: You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project. This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.
St Helen's College - DEPUTY NURSERY MANAGER Role Reporting to: Head of School, Head of Pre-Prep, Nursery Manager Line Management of: Nursery Staff in the absence of the Nursery Manager St Helen's College is seeking an experienced and dedicated Deputy Nursery Manager to start as soon as possible. This role is integral in ensuring our nursery provides a nurturing, high-quality, and safe environment that promotes growth and learning for young children. As the Deputy Nursery Manager, you will be responsible for leading our nursery provision in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/OFSTED requirements as set out in the Independent School Standards. This role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. The successful candidate will demonstrate a strong knowledge of child development, high professional standards, and a proven ability to foster positive relationships with children, parents, and colleagues. Essential qualifications include a nationally recognised NVQ level 3 in Childcare, and at least 2 years' experience of working in an early year setting. Experience of working effectively with staff and management at all levels Reporting to our Head of Pre-Prep, you will be supported in creating a safe, engaging environment both indoors and outdoors and will take a proactive role in safeguarding and child welfare, maintaining health and safety standards, administering basic first aid, and ensuring our nursery adheres to all EYFS regulations. Join our team and make a difference in the lives of young learners at St Helen's College. For further details please read our job description and full person specification. Interviews are scheduled to take place week commencing 23 rd March 2026 St. Helen's College is committed to safeguarding pupils, and an Enhanced DBS check will take place prior to appointment. Online searches will be conducted on shortlisted candidates as part of our pre-recruitment checks. Purpose of role: The Deputy Nursery Manager is responsible for leading nursery provision at St Helen's College in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/ OFSTED requirements as set out in the Independent School Standards. The role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. What do you have to achieve? High standards of care and education, reflecting the St Helen's College values. Compliance with regulatory requirements. Staff who feel supported and developed in their roles. Positive and effective relationships with families. Hours of work: 40 hours per week - All Year Round (shifts between 7:30a.m. and 6:30p.m.) Salary £28k - £32k Duties and Responsibilities To assist in leading a team to create and deliver a vision for a nurturing, calm and creative nursery setting with both outdoor and indoor play to foster curiosity, independence and confidence. To ensure that children are kept safe, and that staff understand, and, when necessary, follow Safeguarding Procedures in accordance with the school's policy, Keeping Children Safe in Education and Working Together to Safeguard Children, and other relevant statutory documentation. To support the Nursery Manager to implement and monitor the curriculum in accordance with the EYFS Framework and ensure that all children attending the Nursery receive rich and stimulating experiences appropriate to their age and stage of development. To assist in evaluating and improving teaching approaches and methodologies to ensure that all children make excellent progress. To ensure that regular assessment and progress checks are carried out in relation to all children and that progress is regularly monitored to ensure that individual learning needs are met. To promote and facilitate positive partnerships with parents/carers and other family members and ensure that systems and structures are in plans for sharing information related to their child's learning journey. To support the development of outstanding and improving practice with regards to SEND and inclusion, and to ensure that teaching is adapted to cater for children's individual needs. To establish, develop and maintain professional working relationships with relevant Local Authority Departments, regulatory bodies and other agencies, and ensure that provision in the Nursery meets the requirements of the local LA in relation to nursery education grant funding. To assist in ensuring that there is a broad range of co-curricular activities to enrich learning. To create and maintain a culture of high expectations, self-evaluation, reflective practice and continuous improvement throughout the Nursery. To take part in whole school activities and share the same culture in preparation for a smooth transition to school. Safeguarding To ensure that arrangements are in place to safeguard and promote the welfare of all pupils in the Nursery. To take on the role as one of the Deputy Designated Safeguarding Leads and work as part of the whole school safeguarding team to ensure that there is a strong culture of safeguarding within the school and that all policies and practices are properly implemented. Health and Safety To support the Nursery Manager in managing the day-to-day operation of the Nursery to ensure regulatory compliance with regard to the health and safety of the children, their parents and carers, the team and any visitors to the Nursery. To ensure that children are appropriately supervised at all times, including having regard to the regulatory adult/child ratio requirements. To adhere to all health and safety policies and procedures in relation to the physical environment, fire procedures, first aid and the assessment of risk. To be responsible for ensuring the Nursery remains compliant in respect of suitably trained staff with relevant paediatric first aid qualification. To be responsible for ensuring that all staff receive Health and Safety training during induction and as required. Finance/Administration To assist in the management of occupancy, staff/pupil ratios and timetables. To maintain accurate session and staffing records and liaise with the school Finance team/Group central finance team in this regard. To coordinate resource requests for the Nursery. To understand and utilise management systems and information to maximise efficiency. To facilitate inspections by regulatory bodies and implement any recommendations. To ensure accurate reporting in respect of session numbers, quality and standards. Staff To develop open and positive working relationships with staff. To induct, support, train and appraise all Nursery staff to ensure delivery of outstanding quality childcare practice and continuous improvement. To develop a well-qualified and experienced team able to meet and exceed all relevant standards. To carry out regular supervisions of the nursery staff along with the Nursery Manager. To identify training needs; develop training plans and evaluate and cascade training undertaken by staff. To work in conjunction with Headteacher in disciplinary and grievance investigations and hearings. Marketing and Recruitment To work closely with the Admissions Team and Group Director of Marketing to promote the Nursery to current and prospective families. To ensure that all staff develop and maintain friendly and professional relationships with parents and carers, leading liaison and managing all aspects of communication. To proactively represent St Helen's College and advance its interests in the local community. To be responsible for ensuring that all complaints and concerns are actively resolved in a timely manner and that these are reported to the Head of Pre-Prep and/or Headteacher. To organise and lead parents' evenings, daily contact, home-school liaison and 'welcome' meetings. To attend all school open days and events. General To be responsible for all administrative duties associated with the Nursery, such as maintaining children's records, ordering equipment, maintaining inventories and keeping all regulatory records. To adhere to all school policies and procedures. To undertake any duties as reasonably requested by line management. The duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. This job description may be reviewed in the future to reflect school development plan priorities.
Mar 05, 2026
Full time
St Helen's College - DEPUTY NURSERY MANAGER Role Reporting to: Head of School, Head of Pre-Prep, Nursery Manager Line Management of: Nursery Staff in the absence of the Nursery Manager St Helen's College is seeking an experienced and dedicated Deputy Nursery Manager to start as soon as possible. This role is integral in ensuring our nursery provides a nurturing, high-quality, and safe environment that promotes growth and learning for young children. As the Deputy Nursery Manager, you will be responsible for leading our nursery provision in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/OFSTED requirements as set out in the Independent School Standards. This role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. The successful candidate will demonstrate a strong knowledge of child development, high professional standards, and a proven ability to foster positive relationships with children, parents, and colleagues. Essential qualifications include a nationally recognised NVQ level 3 in Childcare, and at least 2 years' experience of working in an early year setting. Experience of working effectively with staff and management at all levels Reporting to our Head of Pre-Prep, you will be supported in creating a safe, engaging environment both indoors and outdoors and will take a proactive role in safeguarding and child welfare, maintaining health and safety standards, administering basic first aid, and ensuring our nursery adheres to all EYFS regulations. Join our team and make a difference in the lives of young learners at St Helen's College. For further details please read our job description and full person specification. Interviews are scheduled to take place week commencing 23 rd March 2026 St. Helen's College is committed to safeguarding pupils, and an Enhanced DBS check will take place prior to appointment. Online searches will be conducted on shortlisted candidates as part of our pre-recruitment checks. Purpose of role: The Deputy Nursery Manager is responsible for leading nursery provision at St Helen's College in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/ OFSTED requirements as set out in the Independent School Standards. The role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. What do you have to achieve? High standards of care and education, reflecting the St Helen's College values. Compliance with regulatory requirements. Staff who feel supported and developed in their roles. Positive and effective relationships with families. Hours of work: 40 hours per week - All Year Round (shifts between 7:30a.m. and 6:30p.m.) Salary £28k - £32k Duties and Responsibilities To assist in leading a team to create and deliver a vision for a nurturing, calm and creative nursery setting with both outdoor and indoor play to foster curiosity, independence and confidence. To ensure that children are kept safe, and that staff understand, and, when necessary, follow Safeguarding Procedures in accordance with the school's policy, Keeping Children Safe in Education and Working Together to Safeguard Children, and other relevant statutory documentation. To support the Nursery Manager to implement and monitor the curriculum in accordance with the EYFS Framework and ensure that all children attending the Nursery receive rich and stimulating experiences appropriate to their age and stage of development. To assist in evaluating and improving teaching approaches and methodologies to ensure that all children make excellent progress. To ensure that regular assessment and progress checks are carried out in relation to all children and that progress is regularly monitored to ensure that individual learning needs are met. To promote and facilitate positive partnerships with parents/carers and other family members and ensure that systems and structures are in plans for sharing information related to their child's learning journey. To support the development of outstanding and improving practice with regards to SEND and inclusion, and to ensure that teaching is adapted to cater for children's individual needs. To establish, develop and maintain professional working relationships with relevant Local Authority Departments, regulatory bodies and other agencies, and ensure that provision in the Nursery meets the requirements of the local LA in relation to nursery education grant funding. To assist in ensuring that there is a broad range of co-curricular activities to enrich learning. To create and maintain a culture of high expectations, self-evaluation, reflective practice and continuous improvement throughout the Nursery. To take part in whole school activities and share the same culture in preparation for a smooth transition to school. Safeguarding To ensure that arrangements are in place to safeguard and promote the welfare of all pupils in the Nursery. To take on the role as one of the Deputy Designated Safeguarding Leads and work as part of the whole school safeguarding team to ensure that there is a strong culture of safeguarding within the school and that all policies and practices are properly implemented. Health and Safety To support the Nursery Manager in managing the day-to-day operation of the Nursery to ensure regulatory compliance with regard to the health and safety of the children, their parents and carers, the team and any visitors to the Nursery. To ensure that children are appropriately supervised at all times, including having regard to the regulatory adult/child ratio requirements. To adhere to all health and safety policies and procedures in relation to the physical environment, fire procedures, first aid and the assessment of risk. To be responsible for ensuring the Nursery remains compliant in respect of suitably trained staff with relevant paediatric first aid qualification. To be responsible for ensuring that all staff receive Health and Safety training during induction and as required. Finance/Administration To assist in the management of occupancy, staff/pupil ratios and timetables. To maintain accurate session and staffing records and liaise with the school Finance team/Group central finance team in this regard. To coordinate resource requests for the Nursery. To understand and utilise management systems and information to maximise efficiency. To facilitate inspections by regulatory bodies and implement any recommendations. To ensure accurate reporting in respect of session numbers, quality and standards. Staff To develop open and positive working relationships with staff. To induct, support, train and appraise all Nursery staff to ensure delivery of outstanding quality childcare practice and continuous improvement. To develop a well-qualified and experienced team able to meet and exceed all relevant standards. To carry out regular supervisions of the nursery staff along with the Nursery Manager. To identify training needs; develop training plans and evaluate and cascade training undertaken by staff. To work in conjunction with Headteacher in disciplinary and grievance investigations and hearings. Marketing and Recruitment To work closely with the Admissions Team and Group Director of Marketing to promote the Nursery to current and prospective families. To ensure that all staff develop and maintain friendly and professional relationships with parents and carers, leading liaison and managing all aspects of communication. To proactively represent St Helen's College and advance its interests in the local community. To be responsible for ensuring that all complaints and concerns are actively resolved in a timely manner and that these are reported to the Head of Pre-Prep and/or Headteacher. To organise and lead parents' evenings, daily contact, home-school liaison and 'welcome' meetings. To attend all school open days and events. General To be responsible for all administrative duties associated with the Nursery, such as maintaining children's records, ordering equipment, maintaining inventories and keeping all regulatory records. To adhere to all school policies and procedures. To undertake any duties as reasonably requested by line management. The duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. This job description may be reviewed in the future to reflect school development plan priorities.
Deputy Head of Estates Operations and Compliance - MOC This is an exciting role to work as a key member of the Operational Estates Compliance Management Team. The successful candidate will need to have experience in an environment with complex hospital buildings and engineering services and be able to lead and motivate the team. You will need to work with minimal supervision have a thorough understanding of risk management and carry out technical audits. Main duties of the job Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Job responsibilities Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. Person Specification Qualifications Degree qualified together with membership of a relevant professional body Qualifications Formal Health & Safety qualification Experience Relevant experience in Estates/Facilities in the NHS Relevant experience in an environment with complex buildings and engineering service installations Highly developed specialist knowledge of hospital building and engineering services Working knowledge of NHS 'Best Practice' as set down in HTM and other similar documents Excellent understanding and evidenced application of Risk Assessment, Risk Management and Risk Treatment Planning Methodologies Experience of management of major capital development projects Experienced in the production and presentation of business cases at senior management level Management/Supervision/Co-ordination Skills Able to identify data for measurement of performance Knowledge Knowledge of Capital Procurement in the NHS. Understand the business planning process and requirements of the Capital Investment Module (CIM) Sound professional/technical knowledge of Estates issues (e.g. Health Technical Memoranda, Health Building Notes) Responsibility for Financial Resources Able to achieve financial balance, including setting agreed delegated levels of financial authority. Responsible for provision of cost effective and efficient operational Estates services Responsible for the appointment and management on site of many types of contractors across a wide range of disciplines communication Possess excellent interpersonal and presentation skills and have the ability to communicate at all levels within the organisation and with external agencies Able to develop and maintain relationships across a wide range of managers/clinicians, PFI Partners and staff at all levels Personal Qualities Self confident,willing to raise contentious issues whilst listening to others Personal Qualities Be well organised and able to use or develop appropriate administrative systems. Ability to think strategically. Management/Supervision/Co-ordination Skills Able to lead, motivate and co-ordinate a team Able to analyse and facilitate solutions for problems that may be multi-factorial and not have obvious solutions. Awareness of workforce planning, training and development Displays coaching style, team leadership and development skills Management/Supervision/Co-ordination Skills Able to assess the strategic impact of different options on the effectiveness of the organisation as a whole The formulation of long, medium and short term plans for the redeployment of departmental resources including assessment of impact on Risk, Trust Objectives, Staffing and Priorities Able to prioritise and monitor a heavy, varied and unpredictable workload on a day-to-day basis Management/Supervision/Co-ordination Skills Able to plan, prioritise and monitor the workload of staff and those contributing to project work Identification of relevant information and its sources Undertake audits of work to ensure that outcomes align with key objectives and standards Works with minimum supervision and is accountable for own actions and decisions within Trust Policies and Procedures Responsible for recruitment, selection, training and development and performance of estates staff Must possess a high degree of accuracy and attention to detail Able to write clearly, interpret highly complex information and write reports and Trust Policies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 05, 2026
Full time
Deputy Head of Estates Operations and Compliance - MOC This is an exciting role to work as a key member of the Operational Estates Compliance Management Team. The successful candidate will need to have experience in an environment with complex hospital buildings and engineering services and be able to lead and motivate the team. You will need to work with minimal supervision have a thorough understanding of risk management and carry out technical audits. Main duties of the job Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Job responsibilities Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. Person Specification Qualifications Degree qualified together with membership of a relevant professional body Qualifications Formal Health & Safety qualification Experience Relevant experience in Estates/Facilities in the NHS Relevant experience in an environment with complex buildings and engineering service installations Highly developed specialist knowledge of hospital building and engineering services Working knowledge of NHS 'Best Practice' as set down in HTM and other similar documents Excellent understanding and evidenced application of Risk Assessment, Risk Management and Risk Treatment Planning Methodologies Experience of management of major capital development projects Experienced in the production and presentation of business cases at senior management level Management/Supervision/Co-ordination Skills Able to identify data for measurement of performance Knowledge Knowledge of Capital Procurement in the NHS. Understand the business planning process and requirements of the Capital Investment Module (CIM) Sound professional/technical knowledge of Estates issues (e.g. Health Technical Memoranda, Health Building Notes) Responsibility for Financial Resources Able to achieve financial balance, including setting agreed delegated levels of financial authority. Responsible for provision of cost effective and efficient operational Estates services Responsible for the appointment and management on site of many types of contractors across a wide range of disciplines communication Possess excellent interpersonal and presentation skills and have the ability to communicate at all levels within the organisation and with external agencies Able to develop and maintain relationships across a wide range of managers/clinicians, PFI Partners and staff at all levels Personal Qualities Self confident,willing to raise contentious issues whilst listening to others Personal Qualities Be well organised and able to use or develop appropriate administrative systems. Ability to think strategically. Management/Supervision/Co-ordination Skills Able to lead, motivate and co-ordinate a team Able to analyse and facilitate solutions for problems that may be multi-factorial and not have obvious solutions. Awareness of workforce planning, training and development Displays coaching style, team leadership and development skills Management/Supervision/Co-ordination Skills Able to assess the strategic impact of different options on the effectiveness of the organisation as a whole The formulation of long, medium and short term plans for the redeployment of departmental resources including assessment of impact on Risk, Trust Objectives, Staffing and Priorities Able to prioritise and monitor a heavy, varied and unpredictable workload on a day-to-day basis Management/Supervision/Co-ordination Skills Able to plan, prioritise and monitor the workload of staff and those contributing to project work Identification of relevant information and its sources Undertake audits of work to ensure that outcomes align with key objectives and standards Works with minimum supervision and is accountable for own actions and decisions within Trust Policies and Procedures Responsible for recruitment, selection, training and development and performance of estates staff Must possess a high degree of accuracy and attention to detail Able to write clearly, interpret highly complex information and write reports and Trust Policies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Assistant Manager - Bristol Up to 35,000 + Bonus Leading Retail Brand Ready to take the next step in your retail leadership career? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an ambitious Assistant Manager in Bristol. With a competitive salary, performance bonus, and clear progression opportunities, this is a fantastic opportunity to grow your career with a well-established brand. About the Role: As Assistant Manager, you'll play a key role in supporting the Store Manager to drive performance, lead the team, and deliver an outstanding customer experience. This is an ideal opportunity for a hands-on, commercially aware leader who thrives in a fast-paced retail environment and is ready to step up. Key Responsibilities: Support the Store Manager in delivering exceptional customer service and driving brand loyalty. Lead, coach, and motivate the team to achieve sales and service targets. Oversee daily store operations including stock control, merchandising, and rota management. Maintain high standards of compliance, health & safety, and store presentation. Monitor sales performance, analyse KPIs, and implement action plans to drive results. Act as Duty Manager in the Store Manager's absence. What We're Looking For: Experience as an Assistant Manager, Deputy Manager, or Department Manager (minimum 12-24 months). Strong leadership skills with the ability to develop and inspire a team. Commercial awareness and confidence in driving performance. A customer-focused mindset with a passion for retail and team development. What's on Offer: Salary up to 35,000 per year, with regular performance reviews. Attractive bonus structure. Clear progression opportunities within a growing retail business. A supportive and energetic working environment. Apply Now If you're a motivated retail leader ready for your next challenge, we'd love to hear from you. Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH35405
Mar 04, 2026
Full time
Assistant Manager - Bristol Up to 35,000 + Bonus Leading Retail Brand Ready to take the next step in your retail leadership career? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an ambitious Assistant Manager in Bristol. With a competitive salary, performance bonus, and clear progression opportunities, this is a fantastic opportunity to grow your career with a well-established brand. About the Role: As Assistant Manager, you'll play a key role in supporting the Store Manager to drive performance, lead the team, and deliver an outstanding customer experience. This is an ideal opportunity for a hands-on, commercially aware leader who thrives in a fast-paced retail environment and is ready to step up. Key Responsibilities: Support the Store Manager in delivering exceptional customer service and driving brand loyalty. Lead, coach, and motivate the team to achieve sales and service targets. Oversee daily store operations including stock control, merchandising, and rota management. Maintain high standards of compliance, health & safety, and store presentation. Monitor sales performance, analyse KPIs, and implement action plans to drive results. Act as Duty Manager in the Store Manager's absence. What We're Looking For: Experience as an Assistant Manager, Deputy Manager, or Department Manager (minimum 12-24 months). Strong leadership skills with the ability to develop and inspire a team. Commercial awareness and confidence in driving performance. A customer-focused mindset with a passion for retail and team development. What's on Offer: Salary up to 35,000 per year, with regular performance reviews. Attractive bonus structure. Clear progression opportunities within a growing retail business. A supportive and energetic working environment. Apply Now If you're a motivated retail leader ready for your next challenge, we'd love to hear from you. Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH35405
New Directions Holdings Limited
Parkgate, Yorkshire
Overview We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job purpose To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events
Mar 04, 2026
Full time
Overview We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job purpose To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events
Job title Quality Management Lead (Client Side) Contract type Permanent Description of the assignment Role - Quality Management Lead Reference - EDFJP Location - Hinkley Point C site Arrangement - Permanent NUVIA UK's Technical Services & Consulting department is fast growing with hybrid opportunities available up and down the country. We're striving to create a multidisciplinary team to offer our clients the best range of talent. This is a unique opportunity to be involved with the generation on Hinkley Point C, a nuclear power station in Somerset, set to power six million homes with low-carbon energy to support the UK's net-zero goals. BPSS clearance will be required at basic level. Prior clearance will not be transferable We are currently looking to recruit for a Quality Management Lead (QML) to ensure HPC Project quality requirements are complied with across the full project life cycle (Contract award, Design, Procurement, Manufacture, Test, Shipping, Construction/Installation, Test/Commission and Contract close out). This position will be site based 3 days per week and working offsite 2 days per week with the supply base as and where required. As the QML you will ensure supply-chain adherence to the contracted quality assurance and quality control requirements. QMLs sit within the Quality Management Team and are deployed to Programmes to serve this primary purpose. Day to day reporting is to the Quality Management Team Lead (QMTL) and Quality Delivery Manager (QDM) who sets out their Programme quality requirements and ensure QMLs perform adequately and implement the right processes to deliver to programme quality requirements. This includes, but is not limited to, the development and implementation of Project Quality Control Plans. In addition, the work carried out by QML's supports the HPC Quality Director, HPC Deputy Quality Director, the QDM and their programme in achieving adherence with the Integrated Management System arrangements, putting in place additional project specific arrangements as required and managing quality for all activities within the scope of the programme. This includes ensuring the PQCP's are suitably updated, to evidence the execution of the quality arrangements and the current progress / status of the associated products and site installations. You will work in close collaboration with all other project functions and the supply chain to ensure that project quality is delivered consistently (safely, efficiently and right first time) compliant with the scope of work and quality arrangements. Profile Principal Accountabilities Implement key quality arrangements related to the following topics where applicable to your assigned scope of work. Support the development of quality (QA/QC) arrangements for deployment across the HPC organisation. Manage Quality Execution. Support Technical Assessment of Suppliers. Management of Non-Conformances. Quality Release Certificate Process. Arrange collaborative Quality Meetings with Contractor and NNB Stakeholders, to facilitate improvement in RFT, NCR and LTQR Performance. Undertake actions to resolve issues relating to the implementation of quality and to bring about improvements and support others in these actions. Review, accept and monitor Contractors Quality Assurance Plans (CQAP) provided by the supply chain. Identify needs for supply chain audits and engage Supply Chain Auditors to perform audits and prompt resolution of findings. Produce Project Quality Control Plans (PQCP) for each contract. In compliance with the PQCP, ensure deployment of key quality contractual arrangements including the General Quality Assurance Specification (GQAS), Lifetime Quality Records Specification (LTQR), Quality Release Certificate (QRC) and the Inspection & Test Plan Specification (ITP) etc. Lead the implementation of LTQR reviews. Develop and maintain effective relationships with internal and external stakeholders including contracted inspection entities (for offsite manufacturing in particular, Direction Industrially is a key stakeholder). Ensure manufacturing surveillance per contract is applied in a graded approach of equipment safety function and project importance through surveillance offers and performance monitoring of the inspection agencies used (e.g. Direction Industrielle). Where applicable, establish and check planned inspection witness and hold points marked in the supplier Inspection and Test Plans (ITP) / Quality Plans / Follow Up Documents (FUDs) and monitor their completion. Coordinate, monitor and improve the efficiency of manufacturing documentation review and where applicable, inspection activities performed by contracted inspection entities. Coordinate and lead the NNB review and acceptance of relevant manufacturing documentation provided by contractors. Support the review and acceptance of End of Manufacturing Reports (EoMR), End of Construction Status Reports (ECSR) and End of Erection Status Reports (EESR). Responsible for the review and delivery of the end of manufacturing records, leading to the quality release of equipment to the HPC construction site. Who you are An HNC/HND qualification or degree in a relevant science or engineering subject, or equivalent qualification. Broad experience of implementing a variety of quality related solutions. Proven track record of delivering results. Proven leadership experience. Why us? Employee Staff Benefits: Private Medical Scheme Employee Share Scheme Salary Sacrifice Schemes: Electrical Vehicles Technology and Cycle to Work 18 Weeks Full Maternity Pay (w SMP) 25 days holiday (increasing to 28 days after 5 years' service, 31 days after 10 years' service) Option to buy, sell and carry over up to 5 days annual leave per year In partnership with trade unions Personal Development & Further Education Support Long Service & Recognition Awards Free Employee Assistance Programme Flexible hybrid & agile working (After 1 year of service). NUVIA UK - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally. NUVIA UK is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence. NUVIA UK is committed towards equality in employment. Job location Europe, United Kingdom, England, South West
Mar 02, 2026
Full time
Job title Quality Management Lead (Client Side) Contract type Permanent Description of the assignment Role - Quality Management Lead Reference - EDFJP Location - Hinkley Point C site Arrangement - Permanent NUVIA UK's Technical Services & Consulting department is fast growing with hybrid opportunities available up and down the country. We're striving to create a multidisciplinary team to offer our clients the best range of talent. This is a unique opportunity to be involved with the generation on Hinkley Point C, a nuclear power station in Somerset, set to power six million homes with low-carbon energy to support the UK's net-zero goals. BPSS clearance will be required at basic level. Prior clearance will not be transferable We are currently looking to recruit for a Quality Management Lead (QML) to ensure HPC Project quality requirements are complied with across the full project life cycle (Contract award, Design, Procurement, Manufacture, Test, Shipping, Construction/Installation, Test/Commission and Contract close out). This position will be site based 3 days per week and working offsite 2 days per week with the supply base as and where required. As the QML you will ensure supply-chain adherence to the contracted quality assurance and quality control requirements. QMLs sit within the Quality Management Team and are deployed to Programmes to serve this primary purpose. Day to day reporting is to the Quality Management Team Lead (QMTL) and Quality Delivery Manager (QDM) who sets out their Programme quality requirements and ensure QMLs perform adequately and implement the right processes to deliver to programme quality requirements. This includes, but is not limited to, the development and implementation of Project Quality Control Plans. In addition, the work carried out by QML's supports the HPC Quality Director, HPC Deputy Quality Director, the QDM and their programme in achieving adherence with the Integrated Management System arrangements, putting in place additional project specific arrangements as required and managing quality for all activities within the scope of the programme. This includes ensuring the PQCP's are suitably updated, to evidence the execution of the quality arrangements and the current progress / status of the associated products and site installations. You will work in close collaboration with all other project functions and the supply chain to ensure that project quality is delivered consistently (safely, efficiently and right first time) compliant with the scope of work and quality arrangements. Profile Principal Accountabilities Implement key quality arrangements related to the following topics where applicable to your assigned scope of work. Support the development of quality (QA/QC) arrangements for deployment across the HPC organisation. Manage Quality Execution. Support Technical Assessment of Suppliers. Management of Non-Conformances. Quality Release Certificate Process. Arrange collaborative Quality Meetings with Contractor and NNB Stakeholders, to facilitate improvement in RFT, NCR and LTQR Performance. Undertake actions to resolve issues relating to the implementation of quality and to bring about improvements and support others in these actions. Review, accept and monitor Contractors Quality Assurance Plans (CQAP) provided by the supply chain. Identify needs for supply chain audits and engage Supply Chain Auditors to perform audits and prompt resolution of findings. Produce Project Quality Control Plans (PQCP) for each contract. In compliance with the PQCP, ensure deployment of key quality contractual arrangements including the General Quality Assurance Specification (GQAS), Lifetime Quality Records Specification (LTQR), Quality Release Certificate (QRC) and the Inspection & Test Plan Specification (ITP) etc. Lead the implementation of LTQR reviews. Develop and maintain effective relationships with internal and external stakeholders including contracted inspection entities (for offsite manufacturing in particular, Direction Industrially is a key stakeholder). Ensure manufacturing surveillance per contract is applied in a graded approach of equipment safety function and project importance through surveillance offers and performance monitoring of the inspection agencies used (e.g. Direction Industrielle). Where applicable, establish and check planned inspection witness and hold points marked in the supplier Inspection and Test Plans (ITP) / Quality Plans / Follow Up Documents (FUDs) and monitor their completion. Coordinate, monitor and improve the efficiency of manufacturing documentation review and where applicable, inspection activities performed by contracted inspection entities. Coordinate and lead the NNB review and acceptance of relevant manufacturing documentation provided by contractors. Support the review and acceptance of End of Manufacturing Reports (EoMR), End of Construction Status Reports (ECSR) and End of Erection Status Reports (EESR). Responsible for the review and delivery of the end of manufacturing records, leading to the quality release of equipment to the HPC construction site. Who you are An HNC/HND qualification or degree in a relevant science or engineering subject, or equivalent qualification. Broad experience of implementing a variety of quality related solutions. Proven track record of delivering results. Proven leadership experience. Why us? Employee Staff Benefits: Private Medical Scheme Employee Share Scheme Salary Sacrifice Schemes: Electrical Vehicles Technology and Cycle to Work 18 Weeks Full Maternity Pay (w SMP) 25 days holiday (increasing to 28 days after 5 years' service, 31 days after 10 years' service) Option to buy, sell and carry over up to 5 days annual leave per year In partnership with trade unions Personal Development & Further Education Support Long Service & Recognition Awards Free Employee Assistance Programme Flexible hybrid & agile working (After 1 year of service). NUVIA UK - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally. NUVIA UK is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence. NUVIA UK is committed towards equality in employment. Job location Europe, United Kingdom, England, South West
New Directions Holdings Limited
Cardiff, South Glamorgan
Overview Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 Job purpose: To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events Free on-site parking On-site Gym
Mar 02, 2026
Full time
Overview Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 Job purpose: To provide quality educational staff supply service to all schools and education supply workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers. Main duties To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility Respond effectively to a range of inbound telephone business enquiries and where practical convert the enquiry to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Undertake effective outbound sales calls to secure work for your supply staff and where practical convert to an appropriate booking in accordance with specified processes, procedures, standards and relevant New Directions Education Ltd regulations. Maintain regular contact with all of your supply staff to keep them in your fold and available for work through New Directions Education Ltd for the maximum % of their time. Arrange and undertake effective client visits generating new business and providing quality follow-up service visits for existing clients. Whilst on visits and during call activity to schools promote ND Ed full services i.e CPD Training. Maintain a good working understanding of New Directions Education Ltd database system (RDB) such that its benefits are fully exploited whilst updating data in a disciplined manner. Keep abreast of all changes as they arise. Prepare suitable quality CVs and profiles for all supply staff seeking long-term work. Monitor & liaise with Area Manager re reports affecting own geographical areas. To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance. Support NDE webinars and education events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals. To develop relationships in all using schools with the full range of staff who might benefit from our services: The person in 'charge of supply', the head-teacher, the ALNCO and staff responsible for filling vacancies (heads of departments / deputy heads). Such other tasks as are delegated by your Area Manager at any time In busy periods, assist other account managers to fill bookings Main responsibilities Responsible for providing educational supply staff with a professional agency supply service, finding them the supply work they desire whilst treating them with respect and being open and honest at all times Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills - ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events Free on-site parking On-site Gym
Deputy Engineering Manager Location: Brackley Rate: £500 per day Summary We are seeking a Deputy Engineering Manager to join the Engineering team on-site in Brackley. This role will provide essential support to the Engineering Manager and work closely with the construction team to manage day-to-day engineering activities. Key responsibilities include identifying and mitigating engineering risks, reviewing and accepting Work Package Plans (WPPs), Risk Assessments and Method Statements (RAMS), and Inspection and Test Plans (ITPs) on behalf of the Engineering Manager. The role involves close collaboration with Quality, Environmental, and Construction Support teams to ensure compliance and technical assurance. The Deputy Engineering Manager will oversee the management and execution of temporary works, ensuring proper coordination and integration with permanent works designs. They will provide technical guidance to construction delivery teams on matters such as Site Construction Environmental Works (SCEW), Non-Conformance Reports (NCRs), short notice design changes (Technical Queries and Field Change Requests), materials approvals, shop drawing and temporary works design reviews, and testing procedures. Additionally, the role includes responsibility for timely and accurate redlining of approved design changes and supporting technical assurance activities such as audits, surveillance, and HS2 Technical Assurance Reviews. The Deputy Engineering Manager will liaise with the Designers Construction Support team to resolve design queries and changes efficiently. Skills Experience in major civil engineering works Bachelor s degree in Civil Engineering or Construction Management Previous experience in a similar deputy or engineering management role Experience working on large infrastructure projects Ability to coordinate workloads effectively Strong communication skills Excellent Microsoft Office proficiency Chartered Civil or Structural Engineer status Full UK driving licence with access to a vehicle Valid CSCS card (White, White/Yellow, Black, Gold, or Red) Software/Tools Microsoft Office Suite (Word, Excel, Outlook) Project management and document control systems (as applicable) Certifications & Standards Chartered Civil or Structural Engineer (CEng) CSCS card (White, White/Yellow, Black, Gold, or Red) Full UK driving licence This role offers a competitive daily rate of £500 and the opportunity to contribute to a major infrastructure project within a collaborative and safety-focused environment.
Mar 02, 2026
Contractor
Deputy Engineering Manager Location: Brackley Rate: £500 per day Summary We are seeking a Deputy Engineering Manager to join the Engineering team on-site in Brackley. This role will provide essential support to the Engineering Manager and work closely with the construction team to manage day-to-day engineering activities. Key responsibilities include identifying and mitigating engineering risks, reviewing and accepting Work Package Plans (WPPs), Risk Assessments and Method Statements (RAMS), and Inspection and Test Plans (ITPs) on behalf of the Engineering Manager. The role involves close collaboration with Quality, Environmental, and Construction Support teams to ensure compliance and technical assurance. The Deputy Engineering Manager will oversee the management and execution of temporary works, ensuring proper coordination and integration with permanent works designs. They will provide technical guidance to construction delivery teams on matters such as Site Construction Environmental Works (SCEW), Non-Conformance Reports (NCRs), short notice design changes (Technical Queries and Field Change Requests), materials approvals, shop drawing and temporary works design reviews, and testing procedures. Additionally, the role includes responsibility for timely and accurate redlining of approved design changes and supporting technical assurance activities such as audits, surveillance, and HS2 Technical Assurance Reviews. The Deputy Engineering Manager will liaise with the Designers Construction Support team to resolve design queries and changes efficiently. Skills Experience in major civil engineering works Bachelor s degree in Civil Engineering or Construction Management Previous experience in a similar deputy or engineering management role Experience working on large infrastructure projects Ability to coordinate workloads effectively Strong communication skills Excellent Microsoft Office proficiency Chartered Civil or Structural Engineer status Full UK driving licence with access to a vehicle Valid CSCS card (White, White/Yellow, Black, Gold, or Red) Software/Tools Microsoft Office Suite (Word, Excel, Outlook) Project management and document control systems (as applicable) Certifications & Standards Chartered Civil or Structural Engineer (CEng) CSCS card (White, White/Yellow, Black, Gold, or Red) Full UK driving licence This role offers a competitive daily rate of £500 and the opportunity to contribute to a major infrastructure project within a collaborative and safety-focused environment.
Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor ready for your next step? Do you thrive in fast-paced retail and have a passion for leading and developing teams? Looking to become a future Store Manager? If so, we'd love to hear from you! We're looking for a Deputy Store Manager to join our store team in the Leyland area! Initially, this will be a designate position to cover the Leyland area and could cover a number of our stores across Leyland. Being flexible to travel across this area would be essential for this role. Reporting to the Store Manager, you'll play a key role in running the store - driving performance, maintaining high standards, and leading your team by example. This is a hands on role where you'll be active on the shop floor, setting the pace and coaching your team to success. What we're looking for Retail management experience in a fast paced, high turnover environment Proven ability to lead, coach and develop medium to large teams Strong commercial acumen and track record of hitting KPIs Flexible to work varied shifts, including weekends and bank holidays Experience in FMCG or big box retail is ideal, but not essential You will thrive if you: Lead by example and build a strong sense of teamwork Work well under pressure and embrace a fast moving environment Support in driving compliance across stock, health & safety, and processes Love retail and bring passion and energy to everything you do Are ambitious and eager to grow into a Store Manager role Why join B&M? We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people first approach-making this the perfect time to join us and help shape the future of B&M! We're one of the UK's fastest growing retailers, with over 780 stores and more on the way, so our growth means big opportunities. Competitive salary + bonus potential Up to 33 days' holiday 10% discount at B&M and Heron Foods Clear career path with real progression opportunities Exclusive colleague perks & wellbeing support Ready to Step Up? If you're ready to take the next step in your retail career and lead in a thriving store, apply now! B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Mar 01, 2026
Full time
Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor ready for your next step? Do you thrive in fast-paced retail and have a passion for leading and developing teams? Looking to become a future Store Manager? If so, we'd love to hear from you! We're looking for a Deputy Store Manager to join our store team in the Leyland area! Initially, this will be a designate position to cover the Leyland area and could cover a number of our stores across Leyland. Being flexible to travel across this area would be essential for this role. Reporting to the Store Manager, you'll play a key role in running the store - driving performance, maintaining high standards, and leading your team by example. This is a hands on role where you'll be active on the shop floor, setting the pace and coaching your team to success. What we're looking for Retail management experience in a fast paced, high turnover environment Proven ability to lead, coach and develop medium to large teams Strong commercial acumen and track record of hitting KPIs Flexible to work varied shifts, including weekends and bank holidays Experience in FMCG or big box retail is ideal, but not essential You will thrive if you: Lead by example and build a strong sense of teamwork Work well under pressure and embrace a fast moving environment Support in driving compliance across stock, health & safety, and processes Love retail and bring passion and energy to everything you do Are ambitious and eager to grow into a Store Manager role Why join B&M? We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people first approach-making this the perfect time to join us and help shape the future of B&M! We're one of the UK's fastest growing retailers, with over 780 stores and more on the way, so our growth means big opportunities. Competitive salary + bonus potential Up to 33 days' holiday 10% discount at B&M and Heron Foods Clear career path with real progression opportunities Exclusive colleague perks & wellbeing support Ready to Step Up? If you're ready to take the next step in your retail career and lead in a thriving store, apply now! B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Who are we? The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access, including accelerated pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards. What's the role? As Deputy Director, Scientific Advice, this role will lead the establishment and development of a Scientific Advice Service embedded in MHRA provide high quality scientific and regulatory advice to external stakeholders (industry, academia, SMEs, device and drug developers) to support licensing, market access, and safe, effective patient access to medicines and medical devices in the UK. The post holder will ensure the service aligns with MHRA's mission to enable healthcare access while upholding quality, safety, and regulatory standards. Key responsibilities: Strategic Leadership & Service Build out Design and implement the operational model for the Scientific Advice Service: define scope (medicines, devices, biologics/ATMPs, etc.), standard operating procedures (SOPs), request/response flows, quality assurance processes, internal governance structure, and resource allocation. Ensure the Scientific Advice Service supports HQ&A's objectives: licensing, market access, regulatory/quality evaluation, accelerated access pathways, and compliance with regulatory standards. (HQ&A's mission is to "drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways.") Monitor and react to evolving scientific, regulatory and policy landscapes - including new product types (e.g. advanced therapies, combination products), novel modalities, and innovation - adjusting advice frameworks accordingly. Oversight of Scientific / Regulatory Advice Delivery Oversee delivery of scientific and regulatory advice across key domains: quality, non clinical, clinical development, regulatory strategy, lifecycle management, device/medicines interface. Quality assure advice outputs: ensure consistency, scientific rigour, alignment with regulatory standards and HQ&A's public health mandate. For complex or novel cases (e.g. biologics, ATMPs, combination products, device drug interfaces), provide senior level guidance or lead cross functional assessment. Stakeholder Engagement & External Collaboration Act as senior point of contact with external stakeholders (pharma/ biotech companies, device makers, academic developers, SMEs) seeking scientific/regulatory advice. Represent MHRA (HQ&A) in external forums - industry consultations, regulatory science networks, cross agency collaborations (national/international), and where appropriate, early access or innovative access initiatives. Lead or coordinate scientific advice meetings (pre submission, protocol assistance, regulatory pathway planning) and ensure transparent, consistent communication. Integration with HQ&A and MHRA Corporate Strategy Work closely with other HQ&A functions (e.g. licensing, market access, quality assessment, accelerated access pathways) to ensure Scientific Advice Service is integrated in the agency's regulatory and access workflow. Contribute to HQ&A and broader MHRA strategic objectives: enabling safe, timely access to medical products, supporting innovation, ensuring regulatory excellence and public health protection. Provide leadership, mentoring, and capacity building: recruit or manage a team of scientific advisers/regulators; develop internal competencies; foster a service culture focused on excellence, stakeholder orientation, and regulatory integrity. Reporting & Accountability Reports to an Executive Director of Healthcare Quality and Access. The agency's board of directors includes the HQ&A Executive Director. Responsible for leading the Scientific Advice Service team (re establishing such team), defining professional standards, managing resource allocation, and overseeing delivery of advice outputs. Accountable for aligning the service with MHRA's core goals: safe and timely access to medicines and devices, regulatory quality, innovation facilitation, and public health protection. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Strategic vision and systems thinking: able to shape and drive a Scientific Advice Service aligned with HQ&A and MHRA long term objectives. (A,I) Communicating and Influencing - Excellent written and verbal communication skills - able to translate complex technical/regulatory information into actionable advice tailored for diverse stakeholders (industry, academic, internal, policy). (P) Working Together - Stakeholder engagement and collaboration - able to build and maintain trust with external stakeholders, collaborate across internal MHRA functions, and contribute to cross agency initiatives. (A) Leadership - Capable of leading a multidisciplinary team, managing resources and priorities, mentoring staff, and building service capacity. (I) Managing a Quality Service - Enables provision of authoritative, evidence based regulatory advice on medicines, delivering high quality, timely guidance with a strong customer service ethos and a clear focus on stakeholder needs. (P) Experience Criteria Track record in strategic leadership, service development or organisational change - capable of building a new service and guiding it to maturity in a complex regulatory environment. (A) (Lead criteria) Extensive experience in regulatory science, drug/device development, regulatory affairs, or equivalent - ideally across a range of product types (small molecules, biologics, devices, ATMPs). (A,I) Demonstrable experience in providing a customer driven service - for example in industry, academia, regulators, or other relevant organisations. (I) Technical Criteria Advanced scientific/biomedical/pharmaceutical degree (e.g. MSc, PhD), or equivalent clinical/technological qualification - ideally covering medicines, biologics, medical devices or advanced therapies. (A) Strong analytical and critical appraisal skills - to assess complex scientific, clinical, quality and regulatory data, identify risks/benefits, and provide high quality advice. (A) Strengths Criteria Adaptable - adept at working in a fast evolving environment, responding to emerging science and regulatory change, and balancing competing demands. (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Contact: Selection Process Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10/3/2026 Shortlisting date: 18/03/2026 Interview date: 30/03/2026 If you require any disability related adjustments at any point during the process, please contact as soon as possible.
Feb 28, 2026
Full time
Who are we? The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access, including accelerated pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards. What's the role? As Deputy Director, Scientific Advice, this role will lead the establishment and development of a Scientific Advice Service embedded in MHRA provide high quality scientific and regulatory advice to external stakeholders (industry, academia, SMEs, device and drug developers) to support licensing, market access, and safe, effective patient access to medicines and medical devices in the UK. The post holder will ensure the service aligns with MHRA's mission to enable healthcare access while upholding quality, safety, and regulatory standards. Key responsibilities: Strategic Leadership & Service Build out Design and implement the operational model for the Scientific Advice Service: define scope (medicines, devices, biologics/ATMPs, etc.), standard operating procedures (SOPs), request/response flows, quality assurance processes, internal governance structure, and resource allocation. Ensure the Scientific Advice Service supports HQ&A's objectives: licensing, market access, regulatory/quality evaluation, accelerated access pathways, and compliance with regulatory standards. (HQ&A's mission is to "drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways.") Monitor and react to evolving scientific, regulatory and policy landscapes - including new product types (e.g. advanced therapies, combination products), novel modalities, and innovation - adjusting advice frameworks accordingly. Oversight of Scientific / Regulatory Advice Delivery Oversee delivery of scientific and regulatory advice across key domains: quality, non clinical, clinical development, regulatory strategy, lifecycle management, device/medicines interface. Quality assure advice outputs: ensure consistency, scientific rigour, alignment with regulatory standards and HQ&A's public health mandate. For complex or novel cases (e.g. biologics, ATMPs, combination products, device drug interfaces), provide senior level guidance or lead cross functional assessment. Stakeholder Engagement & External Collaboration Act as senior point of contact with external stakeholders (pharma/ biotech companies, device makers, academic developers, SMEs) seeking scientific/regulatory advice. Represent MHRA (HQ&A) in external forums - industry consultations, regulatory science networks, cross agency collaborations (national/international), and where appropriate, early access or innovative access initiatives. Lead or coordinate scientific advice meetings (pre submission, protocol assistance, regulatory pathway planning) and ensure transparent, consistent communication. Integration with HQ&A and MHRA Corporate Strategy Work closely with other HQ&A functions (e.g. licensing, market access, quality assessment, accelerated access pathways) to ensure Scientific Advice Service is integrated in the agency's regulatory and access workflow. Contribute to HQ&A and broader MHRA strategic objectives: enabling safe, timely access to medical products, supporting innovation, ensuring regulatory excellence and public health protection. Provide leadership, mentoring, and capacity building: recruit or manage a team of scientific advisers/regulators; develop internal competencies; foster a service culture focused on excellence, stakeholder orientation, and regulatory integrity. Reporting & Accountability Reports to an Executive Director of Healthcare Quality and Access. The agency's board of directors includes the HQ&A Executive Director. Responsible for leading the Scientific Advice Service team (re establishing such team), defining professional standards, managing resource allocation, and overseeing delivery of advice outputs. Accountable for aligning the service with MHRA's core goals: safe and timely access to medicines and devices, regulatory quality, innovation facilitation, and public health protection. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Strategic vision and systems thinking: able to shape and drive a Scientific Advice Service aligned with HQ&A and MHRA long term objectives. (A,I) Communicating and Influencing - Excellent written and verbal communication skills - able to translate complex technical/regulatory information into actionable advice tailored for diverse stakeholders (industry, academic, internal, policy). (P) Working Together - Stakeholder engagement and collaboration - able to build and maintain trust with external stakeholders, collaborate across internal MHRA functions, and contribute to cross agency initiatives. (A) Leadership - Capable of leading a multidisciplinary team, managing resources and priorities, mentoring staff, and building service capacity. (I) Managing a Quality Service - Enables provision of authoritative, evidence based regulatory advice on medicines, delivering high quality, timely guidance with a strong customer service ethos and a clear focus on stakeholder needs. (P) Experience Criteria Track record in strategic leadership, service development or organisational change - capable of building a new service and guiding it to maturity in a complex regulatory environment. (A) (Lead criteria) Extensive experience in regulatory science, drug/device development, regulatory affairs, or equivalent - ideally across a range of product types (small molecules, biologics, devices, ATMPs). (A,I) Demonstrable experience in providing a customer driven service - for example in industry, academia, regulators, or other relevant organisations. (I) Technical Criteria Advanced scientific/biomedical/pharmaceutical degree (e.g. MSc, PhD), or equivalent clinical/technological qualification - ideally covering medicines, biologics, medical devices or advanced therapies. (A) Strong analytical and critical appraisal skills - to assess complex scientific, clinical, quality and regulatory data, identify risks/benefits, and provide high quality advice. (A) Strengths Criteria Adaptable - adept at working in a fast evolving environment, responding to emerging science and regulatory change, and balancing competing demands. (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Contact: Selection Process Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10/3/2026 Shortlisting date: 18/03/2026 Interview date: 30/03/2026 If you require any disability related adjustments at any point during the process, please contact as soon as possible.
Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor ready for your next step? Do you thrive in fast paced retail and have a passion for leading and developing teams? Looking to become a future Store Manager? If so, we'd love to hear from you! We're recruiting a Deputy Store Manager to join our Bloomfield Shopping Centre team, in Bangor. Reporting to the Store Manager, you'll play a key role in running the store - driving performance, maintaining high standards, and leading your team by example. This is a hands on role where you'll be active on the shop floor, setting the pace and coaching your team to success. What we're looking for Retail management experience in a fast paced, high turnover environment Proven ability to lead, coach and develop medium to large teams Strong commercial acumen and track record of hitting KPIs Flexible to work varied shifts, including weekends and bank holidays Experience in FMCG or big box retail is ideal, but not essential You will thrive if you: Lead by example and build a strong sense of teamwork Work well under pressure and embrace a fast moving environment Support in driving compliance across stock, health & safety, and processes Love retail and bring passion and energy to everything you do Are ambitious and eager to grow into a Store Manager role Why join B&M? We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people first approach-making this the perfect time to join us and help shape the future of B&M! We're one of the UK's fastest growing retailers, with over 780 stores and more on the way, so our growth means big opportunities. Competitive salary + bonus potential Up to 33 days' holiday 10% discount at B&M and Heron Foods Clear career path with real progression opportunities Exclusive colleague perks & wellbeing support Ready to Step Up? If you're ready to take the next step in your retail career and lead in a thriving store, apply now! B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Feb 28, 2026
Full time
Are you a Deputy Manager, Assistant Manager, Department Manager or Supervisor ready for your next step? Do you thrive in fast paced retail and have a passion for leading and developing teams? Looking to become a future Store Manager? If so, we'd love to hear from you! We're recruiting a Deputy Store Manager to join our Bloomfield Shopping Centre team, in Bangor. Reporting to the Store Manager, you'll play a key role in running the store - driving performance, maintaining high standards, and leading your team by example. This is a hands on role where you'll be active on the shop floor, setting the pace and coaching your team to success. What we're looking for Retail management experience in a fast paced, high turnover environment Proven ability to lead, coach and develop medium to large teams Strong commercial acumen and track record of hitting KPIs Flexible to work varied shifts, including weekends and bank holidays Experience in FMCG or big box retail is ideal, but not essential You will thrive if you: Lead by example and build a strong sense of teamwork Work well under pressure and embrace a fast moving environment Support in driving compliance across stock, health & safety, and processes Love retail and bring passion and energy to everything you do Are ambitious and eager to grow into a Store Manager role Why join B&M? We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people first approach-making this the perfect time to join us and help shape the future of B&M! We're one of the UK's fastest growing retailers, with over 780 stores and more on the way, so our growth means big opportunities. Competitive salary + bonus potential Up to 33 days' holiday 10% discount at B&M and Heron Foods Clear career path with real progression opportunities Exclusive colleague perks & wellbeing support Ready to Step Up? If you're ready to take the next step in your retail career and lead in a thriving store, apply now! B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Who are we? The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access, including accelerated pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards. What's the role? As Deputy Director, Scientific Advice, this role will lead the establishment and development of a Scientific Advice Service embedded in MHRA provide high quality scientific and regulatory advice to external stakeholders (industry, academia, SMEs, device and drug developers) to support licensing, market access, and safe, effective patient access to medicines and medical devices in the UK. The post holder will ensure the service aligns with MHRA's mission to enable healthcare access while upholding quality, safety, and regulatory standards. Key responsibilities: Strategic Leadership & Service Build out Design and implement the operational model for the Scientific Advice Service: define scope (medicines, devices, biologics/ATMPs, etc.), standard operating procedures (SOPs), request/response flows, quality assurance processes, internal governance structure, and resource allocation. Ensure the Scientific Advice Service supports HQ&A's objectives: licensing, market access, regulatory/quality evaluation, accelerated access pathways, and compliance with regulatory standards. (HQ&A's mission is to "drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways.") Monitor and react to evolving scientific, regulatory and policy landscapes - including new product types (e.g. advanced therapies, combination products), novel modalities, and innovation - adjusting advice frameworks accordingly. Oversight of Scientific / Regulatory Advice Delivery Oversee delivery of scientific and regulatory advice across key domains: quality, non clinical, clinical development, regulatory strategy, lifecycle management, device/medicines interface. Quality assure advice outputs: ensure consistency, scientific rigour, alignment with regulatory standards and HQ&A's public health mandate. For complex or novel cases (e.g. biologics, ATMPs, combination products, device drug interfaces), provide senior level guidance or lead cross functional assessment. Stakeholder Engagement & External Collaboration Act as senior point of contact with external stakeholders (pharma/ biotech companies, device makers, academic developers, SMEs) seeking scientific/regulatory advice. Represent MHRA (HQ&A) in external forums - industry consultations, regulatory science networks, cross agency collaborations (national/international), and where appropriate, early access or innovative access initiatives. Lead or coordinate scientific advice meetings (pre submission, protocol assistance, regulatory pathway planning) and ensure transparent, consistent communication. Integration with HQ&A and MHRA Corporate Strategy Work closely with other HQ&A functions (e.g. licensing, market access, quality assessment, accelerated access pathways) to ensure Scientific Advice Service is integrated in the agency's regulatory and access workflow. Contribute to HQ&A and broader MHRA strategic objectives: enabling safe, timely access to medical products, supporting innovation, ensuring regulatory excellence and public health protection. Provide leadership, mentoring, and capacity building: recruit or manage a team of scientific advisers/regulators; develop internal competencies; foster a service culture focused on excellence, stakeholder orientation, and regulatory integrity. Reporting & Accountability Reports to an Executive Director of Healthcare Quality and Access. The agency's board of directors includes the HQ&A Executive Director. Responsible for leading the Scientific Advice Service team (re establishing such team), defining professional standards, managing resource allocation, and overseeing delivery of advice outputs. Accountable for aligning the service with MHRA's core goals: safe and timely access to medicines and devices, regulatory quality, innovation facilitation, and public health protection. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Strategic vision and systems thinking: able to shape and drive a Scientific Advice Service aligned with HQ&A and MHRA long term objectives. (A,I) Communicating and Influencing - Excellent written and verbal communication skills - able to translate complex technical/regulatory information into actionable advice tailored for diverse stakeholders (industry, academic, internal, policy). (P) Working Together - Stakeholder engagement and collaboration - able to build and maintain trust with external stakeholders, collaborate across internal MHRA functions, and contribute to cross agency initiatives. (A) Leadership - Capable of leading a multidisciplinary team, managing resources and priorities, mentoring staff, and building service capacity. (I) Managing a Quality Service - Enables provision of authoritative, evidence based regulatory advice on medicines, delivering high quality, timely guidance with a strong customer service ethos and a clear focus on stakeholder needs. (P) Experience Criteria Track record in strategic leadership, service development or organisational change - capable of building a new service and guiding it to maturity in a complex regulatory environment. (A) (Lead criteria) Extensive experience in regulatory science, drug/device development, regulatory affairs, or equivalent - ideally across a range of product types (small molecules, biologics, devices, ATMPs). (A,I) Demonstrable experience in providing a customer driven service - for example in industry, academia, regulators, or other relevant organisations. (I) Technical Criteria Advanced scientific/biomedical/pharmaceutical degree (e.g. MSc, PhD), or equivalent clinical/technological qualification - ideally covering medicines, biologics, medical devices or advanced therapies. (A) Strong analytical and critical appraisal skills - to assess complex scientific, clinical, quality and regulatory data, identify risks/benefits, and provide high quality advice. (A) Strengths Criteria Adaptable - adept at working in a fast evolving environment, responding to emerging science and regulatory change, and balancing competing demands. (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Contact: Selection Process Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10/3/2026 Shortlisting date: 18/03/2026 Interview date: 30/03/2026 If you require any disability related adjustments at any point during the process, please contact as soon as possible.
Feb 28, 2026
Full time
Who are we? The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access, including accelerated pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards. What's the role? As Deputy Director, Scientific Advice, this role will lead the establishment and development of a Scientific Advice Service embedded in MHRA provide high quality scientific and regulatory advice to external stakeholders (industry, academia, SMEs, device and drug developers) to support licensing, market access, and safe, effective patient access to medicines and medical devices in the UK. The post holder will ensure the service aligns with MHRA's mission to enable healthcare access while upholding quality, safety, and regulatory standards. Key responsibilities: Strategic Leadership & Service Build out Design and implement the operational model for the Scientific Advice Service: define scope (medicines, devices, biologics/ATMPs, etc.), standard operating procedures (SOPs), request/response flows, quality assurance processes, internal governance structure, and resource allocation. Ensure the Scientific Advice Service supports HQ&A's objectives: licensing, market access, regulatory/quality evaluation, accelerated access pathways, and compliance with regulatory standards. (HQ&A's mission is to "drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways.") Monitor and react to evolving scientific, regulatory and policy landscapes - including new product types (e.g. advanced therapies, combination products), novel modalities, and innovation - adjusting advice frameworks accordingly. Oversight of Scientific / Regulatory Advice Delivery Oversee delivery of scientific and regulatory advice across key domains: quality, non clinical, clinical development, regulatory strategy, lifecycle management, device/medicines interface. Quality assure advice outputs: ensure consistency, scientific rigour, alignment with regulatory standards and HQ&A's public health mandate. For complex or novel cases (e.g. biologics, ATMPs, combination products, device drug interfaces), provide senior level guidance or lead cross functional assessment. Stakeholder Engagement & External Collaboration Act as senior point of contact with external stakeholders (pharma/ biotech companies, device makers, academic developers, SMEs) seeking scientific/regulatory advice. Represent MHRA (HQ&A) in external forums - industry consultations, regulatory science networks, cross agency collaborations (national/international), and where appropriate, early access or innovative access initiatives. Lead or coordinate scientific advice meetings (pre submission, protocol assistance, regulatory pathway planning) and ensure transparent, consistent communication. Integration with HQ&A and MHRA Corporate Strategy Work closely with other HQ&A functions (e.g. licensing, market access, quality assessment, accelerated access pathways) to ensure Scientific Advice Service is integrated in the agency's regulatory and access workflow. Contribute to HQ&A and broader MHRA strategic objectives: enabling safe, timely access to medical products, supporting innovation, ensuring regulatory excellence and public health protection. Provide leadership, mentoring, and capacity building: recruit or manage a team of scientific advisers/regulators; develop internal competencies; foster a service culture focused on excellence, stakeholder orientation, and regulatory integrity. Reporting & Accountability Reports to an Executive Director of Healthcare Quality and Access. The agency's board of directors includes the HQ&A Executive Director. Responsible for leading the Scientific Advice Service team (re establishing such team), defining professional standards, managing resource allocation, and overseeing delivery of advice outputs. Accountable for aligning the service with MHRA's core goals: safe and timely access to medicines and devices, regulatory quality, innovation facilitation, and public health protection. Person Specification Method of assessment: A=Application, T=Test, I=Interview, P=Presentation Behaviour Criteria Seeing the Big Picture - Strategic vision and systems thinking: able to shape and drive a Scientific Advice Service aligned with HQ&A and MHRA long term objectives. (A,I) Communicating and Influencing - Excellent written and verbal communication skills - able to translate complex technical/regulatory information into actionable advice tailored for diverse stakeholders (industry, academic, internal, policy). (P) Working Together - Stakeholder engagement and collaboration - able to build and maintain trust with external stakeholders, collaborate across internal MHRA functions, and contribute to cross agency initiatives. (A) Leadership - Capable of leading a multidisciplinary team, managing resources and priorities, mentoring staff, and building service capacity. (I) Managing a Quality Service - Enables provision of authoritative, evidence based regulatory advice on medicines, delivering high quality, timely guidance with a strong customer service ethos and a clear focus on stakeholder needs. (P) Experience Criteria Track record in strategic leadership, service development or organisational change - capable of building a new service and guiding it to maturity in a complex regulatory environment. (A) (Lead criteria) Extensive experience in regulatory science, drug/device development, regulatory affairs, or equivalent - ideally across a range of product types (small molecules, biologics, devices, ATMPs). (A,I) Demonstrable experience in providing a customer driven service - for example in industry, academia, regulators, or other relevant organisations. (I) Technical Criteria Advanced scientific/biomedical/pharmaceutical degree (e.g. MSc, PhD), or equivalent clinical/technological qualification - ideally covering medicines, biologics, medical devices or advanced therapies. (A) Strong analytical and critical appraisal skills - to assess complex scientific, clinical, quality and regulatory data, identify risks/benefits, and provide high quality advice. (A) Strengths Criteria Adaptable - adept at working in a fast evolving environment, responding to emerging science and regulatory change, and balancing competing demands. (I) If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Contact: Selection Process Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10/3/2026 Shortlisting date: 18/03/2026 Interview date: 30/03/2026 If you require any disability related adjustments at any point during the process, please contact as soon as possible.