Duty Manager - Fitness and Wellbeing Club Wandsworth FWC Fitness & Wellbeing Club Permanent Contract Full Time Up to £29,329.30 depending on experience plus sales commission 40 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service. As a Duty Manager, you will: Be responsible for the smooth running of our club; including the opening and closing the club when on shift Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships. Lead by example, support and guide your colleagues while upholding the highest quality standards. Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides Oversee health and safety protocols, addressing any issues swiftly and effectively. Help achieve sales targets Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.
Mar 25, 2026
Full time
Duty Manager - Fitness and Wellbeing Club Wandsworth FWC Fitness & Wellbeing Club Permanent Contract Full Time Up to £29,329.30 depending on experience plus sales commission 40 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service. As a Duty Manager, you will: Be responsible for the smooth running of our club; including the opening and closing the club when on shift Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships. Lead by example, support and guide your colleagues while upholding the highest quality standards. Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides Oversee health and safety protocols, addressing any issues swiftly and effectively. Help achieve sales targets Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.
Inventory Control & Assurance Manager - Fulfilment Centre Baginton, Coventry, UK Job Description Posted Tuesday 30 December 2025 at 01:00 Expires Sunday 1 February 2026 at 00:59 Safeguarding stock integrity, inventory space utilisation and inventory accuracy within a fast-paced, semi-automated books re-commerce fulfilment centre delivering B2C & B2B e-fulfilment logistics. At World of Books, we're on a mission to become the Planet's Bookstore. Our business was founded in 2002 with the purpose of encouraging recycling, minimising waste, and fostering sustainability by giving books a second life. Since then, we've grown into the world's largest seller of used books, providing millions of customers with an affordable way to discover, purchase and enjoy books sustainably. Role Purpose Reporting to the Fulfilment Centre Manager, you will be responsible for leading all inventory control activities including cycle counting, variance resolution, book grading standards and inventory assurance processes ensuring stock accuracy, low shrinkage and strong operational discipline. Our warehouses operate seven days per week with over 500 operatives across day and night shifts. As the Inventory Control & Assurance Manager you'll lead and develop a team of Inventory Team Leader, Senior Inventory Assistants and Inventory Assistants ensuring they deliver high-quality investigations, timely reconciliations and consistent compliance with inventory procedures. You'll also drive continuous improvement, data-driven analysis and cross-functional cooperation to strengthen accuracy, space optimisation and inbound books grading reliability. Working closely with Operations, Finance and Project teams, you'll ensure strong inventory health, controlled space usage and a dependable flow of accurate stock, while contributing S&OP and supply-chain planning insight and providing data-driven guidance to senior leaders for business-wide decision making. Key responsibilities will include: Inventory Leadership & People Management Lead and develop a team of Senior Inventory Assistants and Inventory Assistants ensuring effective performance, accountability and adherence to inventory processes while also identifying future business needs and developing the right systems and processes to support the long-term operational roadmap. Oversee cycle counting programmes, variance investigations and reconciliation activities to uphold high standards of inventory accuracy. Maintain strong operational discipline across all inventory workflows, ensuring stock integrity and consistent execution of SOPs. Inventory Accuracy, Assurance & Shrink Control Own the site's end-to-end inventory assurance framework, ensuring industry-level standards of accuracy and stock reliability while leading year end stock audits. Identify and resolve discrepancies, nil picks and misplaced inventory using root-cause analysis and preventive countermeasures. Reduce shrinkage through structured audits, controls, compliance checks, and loss prevention practices. Space Management & Stock Flow Integrity Ensure inventory storage space is efficiently governed, predictable and optimised for operational needs. Work with Operations and Projects teams to support slotting strategies, space planning and process improvements that maintain efficient site layout and capacity readiness. Quality & Grading of Books Lead and refine the book grading process to ensure accurate, quality-compliant products enter the inventory. Partner with Inbound teams to enhance grading reliability, minimise exceptions, and maintain consistent standards. Cross-Functional Collaboration & Change Delivery Collaborate with Operations, Finance, Projects, Supply, and WMS/Tech teams to resolve issues impacting inventory flow and accuracy. Support transformation initiatives, WMS enhancements, and process changes to strengthen stock control and operational efficiency. Serve as the subject-matter expert on inventory behaviour within the custom WMS environment. Produce clear, insightful reporting on inventory accuracy, grading trends, shrink drivers, nil-pick performance and variance patterns including weekly and monthly presentations to stakeholders on space and inventory performance. Identify improvement opportunities, implement corrective actions, and lead structured root-cause investigations to enhance site performance. Use data-driven insights to support decision-making, including data analysis, KPI development, and performance measurement, to ensure sustainable, preventative improvements. Experience & Qualifications Significant experience in inventory control, stock management or fulfilment operations leadership, with strong financial and P&L acumen. Experience leading inventory teams within fast-paced, semi-automated fulfilment or logistics environments. Strong understanding of cycle counting, variance analysis, reconciliation and root cause methodology. Demonstrable ability to coach, inspire and develop operational teams. Data-driven mindset with strong analytical, investigative and reporting skills, including proficiency with data analytics tools (e.g., Tableau). Experience with industry-leading and bespoke inventory/warehouse systems and best-practice processes. Proven capability in defining and delivering operational and development roadmaps. Effective cross-functional communicator with the ability to influence and collaborate across operational, technical and financial functions. High resilience, calmness under pressure and adaptability within a fast-paced operating environment. A Lean Six Sigma Green Belt qualification, relevant degree and advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) would also be useful. Company Overview We have offices in the UK, US and Hungary, with over 1,000 employees dedicated to continuing to do good, protect the environment and support charities - as reflected in our certified B-Corp status. Our lines of business: World of Books: The UK's largest online retailer of used (and new!) books, reaching customers in over 190 countries through direct-to-consumer channels, marketplaces (e.g. Amazon and eBay) and wholesale partners. In the UK, >50% of sales are through the direct-to-consumer channel, which is also growing at pace in the US. World of Rare Books: Specialists in rare, vintage and first edition books, providing one of Europe's largest collections of pre-ISBN and decorative vintage books. Sell Your Books (SYB): An innovative app-based service enabling customers to scan barcodes or tap ISBN codes from their books for instant valuations and hassle-free resale. World of Books Enterprise: A SaaS product capable of scanning products on an industrial level, enabling organisations such as national charities to sell their books, generate additional revenue for good causes, and enable more items to be reused. Our business model is underpinned by a combination of proprietary and off-the-shelf technology, which enables us to dynamically select and price items. This means we're able to offer customers a unique range of products across a range of channels and at prices that cannot be found elsewhere.
Mar 25, 2026
Full time
Inventory Control & Assurance Manager - Fulfilment Centre Baginton, Coventry, UK Job Description Posted Tuesday 30 December 2025 at 01:00 Expires Sunday 1 February 2026 at 00:59 Safeguarding stock integrity, inventory space utilisation and inventory accuracy within a fast-paced, semi-automated books re-commerce fulfilment centre delivering B2C & B2B e-fulfilment logistics. At World of Books, we're on a mission to become the Planet's Bookstore. Our business was founded in 2002 with the purpose of encouraging recycling, minimising waste, and fostering sustainability by giving books a second life. Since then, we've grown into the world's largest seller of used books, providing millions of customers with an affordable way to discover, purchase and enjoy books sustainably. Role Purpose Reporting to the Fulfilment Centre Manager, you will be responsible for leading all inventory control activities including cycle counting, variance resolution, book grading standards and inventory assurance processes ensuring stock accuracy, low shrinkage and strong operational discipline. Our warehouses operate seven days per week with over 500 operatives across day and night shifts. As the Inventory Control & Assurance Manager you'll lead and develop a team of Inventory Team Leader, Senior Inventory Assistants and Inventory Assistants ensuring they deliver high-quality investigations, timely reconciliations and consistent compliance with inventory procedures. You'll also drive continuous improvement, data-driven analysis and cross-functional cooperation to strengthen accuracy, space optimisation and inbound books grading reliability. Working closely with Operations, Finance and Project teams, you'll ensure strong inventory health, controlled space usage and a dependable flow of accurate stock, while contributing S&OP and supply-chain planning insight and providing data-driven guidance to senior leaders for business-wide decision making. Key responsibilities will include: Inventory Leadership & People Management Lead and develop a team of Senior Inventory Assistants and Inventory Assistants ensuring effective performance, accountability and adherence to inventory processes while also identifying future business needs and developing the right systems and processes to support the long-term operational roadmap. Oversee cycle counting programmes, variance investigations and reconciliation activities to uphold high standards of inventory accuracy. Maintain strong operational discipline across all inventory workflows, ensuring stock integrity and consistent execution of SOPs. Inventory Accuracy, Assurance & Shrink Control Own the site's end-to-end inventory assurance framework, ensuring industry-level standards of accuracy and stock reliability while leading year end stock audits. Identify and resolve discrepancies, nil picks and misplaced inventory using root-cause analysis and preventive countermeasures. Reduce shrinkage through structured audits, controls, compliance checks, and loss prevention practices. Space Management & Stock Flow Integrity Ensure inventory storage space is efficiently governed, predictable and optimised for operational needs. Work with Operations and Projects teams to support slotting strategies, space planning and process improvements that maintain efficient site layout and capacity readiness. Quality & Grading of Books Lead and refine the book grading process to ensure accurate, quality-compliant products enter the inventory. Partner with Inbound teams to enhance grading reliability, minimise exceptions, and maintain consistent standards. Cross-Functional Collaboration & Change Delivery Collaborate with Operations, Finance, Projects, Supply, and WMS/Tech teams to resolve issues impacting inventory flow and accuracy. Support transformation initiatives, WMS enhancements, and process changes to strengthen stock control and operational efficiency. Serve as the subject-matter expert on inventory behaviour within the custom WMS environment. Produce clear, insightful reporting on inventory accuracy, grading trends, shrink drivers, nil-pick performance and variance patterns including weekly and monthly presentations to stakeholders on space and inventory performance. Identify improvement opportunities, implement corrective actions, and lead structured root-cause investigations to enhance site performance. Use data-driven insights to support decision-making, including data analysis, KPI development, and performance measurement, to ensure sustainable, preventative improvements. Experience & Qualifications Significant experience in inventory control, stock management or fulfilment operations leadership, with strong financial and P&L acumen. Experience leading inventory teams within fast-paced, semi-automated fulfilment or logistics environments. Strong understanding of cycle counting, variance analysis, reconciliation and root cause methodology. Demonstrable ability to coach, inspire and develop operational teams. Data-driven mindset with strong analytical, investigative and reporting skills, including proficiency with data analytics tools (e.g., Tableau). Experience with industry-leading and bespoke inventory/warehouse systems and best-practice processes. Proven capability in defining and delivering operational and development roadmaps. Effective cross-functional communicator with the ability to influence and collaborate across operational, technical and financial functions. High resilience, calmness under pressure and adaptability within a fast-paced operating environment. A Lean Six Sigma Green Belt qualification, relevant degree and advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) would also be useful. Company Overview We have offices in the UK, US and Hungary, with over 1,000 employees dedicated to continuing to do good, protect the environment and support charities - as reflected in our certified B-Corp status. Our lines of business: World of Books: The UK's largest online retailer of used (and new!) books, reaching customers in over 190 countries through direct-to-consumer channels, marketplaces (e.g. Amazon and eBay) and wholesale partners. In the UK, >50% of sales are through the direct-to-consumer channel, which is also growing at pace in the US. World of Rare Books: Specialists in rare, vintage and first edition books, providing one of Europe's largest collections of pre-ISBN and decorative vintage books. Sell Your Books (SYB): An innovative app-based service enabling customers to scan barcodes or tap ISBN codes from their books for instant valuations and hassle-free resale. World of Books Enterprise: A SaaS product capable of scanning products on an industrial level, enabling organisations such as national charities to sell their books, generate additional revenue for good causes, and enable more items to be reused. Our business model is underpinned by a combination of proprietary and off-the-shelf technology, which enables us to dynamically select and price items. This means we're able to offer customers a unique range of products across a range of channels and at prices that cannot be found elsewhere.
Activities Coordinator Langport - £13.06 ph Typical Shifts are: Working 37.5 hour per week, Monday to Friday 09:00- 16:30 however occasional weekends and evenings may be required to suit the needs of the service Join Voyage Care and Feel Valued, we reward your dedication with: Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) Premium overtime rates at an additional £1 per hour (Ts & Cs apply) Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned. Funded Blue Light Card hundreds of discounts at high street retailers etc. 24/7/365 doctor line for our colleagues and their families Access to cash plans for our colleagues, which also covers their families Enhanced retirement leave Long service awards We're on the hunt for genuinely caring, hands-on Activities Coordinators with a passion for enhancing the quality of life of the people we support through the planning and delivery of meaningful, engaging activities that promote growth and develop new skills. Our Activities Coordinators work closely with our care colleagues to support a fantastic group of people! Our residential service in Langport looks out over the Somerset levels. Family orientated, this beautiful old house has a warm and welcoming feel about it. We enable individuals with learning disabilities, autism, epilepsy and complex care needs including visual impairments. You can be sure that no two days will be the same! Our Activity Coordinators don't simply organise activities, they craft experiences for the people we support with meaning and purpose ensuring that therapeutic opportunities are open and available to all. You could be organising events and activities within the service, or you could be planning activities that enable the people we support to access their local communities in meaningful ways. Choice will be at the heart of your planning, and you will work closely with the people we support, the service manager and our colleagues to ensure that the experiences you create are both unique and tailored to individual needs. You'll accurately record and report on the activities that you offer and the session engagement to ensure we are constantly meeting the needs of the people we support. You will also be required to assist at meal times in between activities. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, have fun and enjoy experiences like no other. We're interested in our Activity Coordinators having both the right experience and the right values. This is why at this service our Activity Coordinators should hold a full UK driving license, be resilient, flexible and composed in their approach, be creative by nature with a focus on customer service. Why choose us? We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
Mar 25, 2026
Full time
Activities Coordinator Langport - £13.06 ph Typical Shifts are: Working 37.5 hour per week, Monday to Friday 09:00- 16:30 however occasional weekends and evenings may be required to suit the needs of the service Join Voyage Care and Feel Valued, we reward your dedication with: Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) Premium overtime rates at an additional £1 per hour (Ts & Cs apply) Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned. Funded Blue Light Card hundreds of discounts at high street retailers etc. 24/7/365 doctor line for our colleagues and their families Access to cash plans for our colleagues, which also covers their families Enhanced retirement leave Long service awards We're on the hunt for genuinely caring, hands-on Activities Coordinators with a passion for enhancing the quality of life of the people we support through the planning and delivery of meaningful, engaging activities that promote growth and develop new skills. Our Activities Coordinators work closely with our care colleagues to support a fantastic group of people! Our residential service in Langport looks out over the Somerset levels. Family orientated, this beautiful old house has a warm and welcoming feel about it. We enable individuals with learning disabilities, autism, epilepsy and complex care needs including visual impairments. You can be sure that no two days will be the same! Our Activity Coordinators don't simply organise activities, they craft experiences for the people we support with meaning and purpose ensuring that therapeutic opportunities are open and available to all. You could be organising events and activities within the service, or you could be planning activities that enable the people we support to access their local communities in meaningful ways. Choice will be at the heart of your planning, and you will work closely with the people we support, the service manager and our colleagues to ensure that the experiences you create are both unique and tailored to individual needs. You'll accurately record and report on the activities that you offer and the session engagement to ensure we are constantly meeting the needs of the people we support. You will also be required to assist at meal times in between activities. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, have fun and enjoy experiences like no other. We're interested in our Activity Coordinators having both the right experience and the right values. This is why at this service our Activity Coordinators should hold a full UK driving license, be resilient, flexible and composed in their approach, be creative by nature with a focus on customer service. Why choose us? We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
Pay Starting at £12.76 per hour, with the potential to rise to £14.23 per hour once fully competent. You'll also earn an extra £1 per hour for weekend shifts! Plus, you could earn up to 20% more with a quarterly performance bonus if you're a star player. Shifts Shift 1 : 4 days on 4 days off 11am -9pm weekdays & 9am -7pm Weekends PLEASE NOTE Shifts are limited and offered on a first come first served basis and cannot be guaranteed. Location Onsite, based at our contact centre - Doncaster, Armthorpe DN3 with the opportunity to apply to work from home, in line with our policy after a minimum of 6-9 months service (eligibility criteria applies). Training Monday - Friday 9am - 5 pm, 9th March - 27th March, then coaching for 3 weeks in shift time. You must be able to commit to the full training period to be considered for the role. During our peak trading periods (up to 20 weeks throughout the year), you'll also be required to work one additional 4 hour shift per week in order to better service our customers' needs. This is paid additionally and is booked in advance to maintain a smooth and organised schedule for our employees. Benefits The role NEXT is dynamic and constantly evolving, reaching a global community of over 8 million customers. As our Home department continues to grow, we are looking for Customer Service Advisors to join the team at our Doncaster contact centre. In this role, you will take ownership of furniture calls and complaints, providing the support our customers rely on and solutions that ensure our customers always come first. It is a fast-paced environment where we use our 'Let's take it on' mindset to support millions of people worldwide. You'll be part of a knowledgeable team dedicated to ensuring every customer feels heard and valued. What you'll take on In this role, you will focus on delivering helpful, high-quality service without the pressure of sales targets. You will have the autonomy to make decisions and provide solutions across calls, emails, web chats & WhatsApps. You will manage a variety of queries, from pre-purchase questions to after-sales care. If something hasn't gone to plan, you'll take ownership to fix it as quickly and efficiently as possible. Whether you are answering a question about a faulty sofa or an issue with a delivery, your mission is to ensure every query is resolved while delivering an incredible customer experience. You will focus on delivering exceptional customer service and receiving great customer feedback. Fast-paced: Love a dynamic environment? You'll thrive here! We value friendly, helpful service and need problem solvers who can think on their feet. If a customer's furniture arrives with a setback, you will be the person who puts a smile back on their face. We believe in building on success and learning to evolve. You don't need to be an expert from day one; we provide the tools to help you succeed: Comprehensive training: You will begin with three weeks of full-time onsite training focused on our retail customers, followed by one-on-one coaching. Continued support: Once you have mastered the basics, you will move on to supporting our online customers with guidance from an experienced team manager. What you'll bring We are looking for colleagues who are real, honest, and ready to take responsibility. Your mission is to be the friendly voice our customers rely on, truly listening to their needs to find the right solutions. To thrive in our team, you should have: A customer-first mindset: You will always keep the customer in mind and use your empathy to achieve the best resolutions. Clear communication: You have the ability to communicate with transparency, warmth, and a genuine passion for our products. Resilience and initiative: You take a proactive approach to problem-solving and stay calm under pressure. You take full ownership of the customer journey from start to finish. Collaborative spirit: You are ready to work together, sharing your expertise to help the team succeed. Technical proficiency: You have a good level of computer skills and experience using digital tools. If you are a confident decision-maker who is ready to push the boundaries of your career, we would love to hear from you!
Mar 25, 2026
Full time
Pay Starting at £12.76 per hour, with the potential to rise to £14.23 per hour once fully competent. You'll also earn an extra £1 per hour for weekend shifts! Plus, you could earn up to 20% more with a quarterly performance bonus if you're a star player. Shifts Shift 1 : 4 days on 4 days off 11am -9pm weekdays & 9am -7pm Weekends PLEASE NOTE Shifts are limited and offered on a first come first served basis and cannot be guaranteed. Location Onsite, based at our contact centre - Doncaster, Armthorpe DN3 with the opportunity to apply to work from home, in line with our policy after a minimum of 6-9 months service (eligibility criteria applies). Training Monday - Friday 9am - 5 pm, 9th March - 27th March, then coaching for 3 weeks in shift time. You must be able to commit to the full training period to be considered for the role. During our peak trading periods (up to 20 weeks throughout the year), you'll also be required to work one additional 4 hour shift per week in order to better service our customers' needs. This is paid additionally and is booked in advance to maintain a smooth and organised schedule for our employees. Benefits The role NEXT is dynamic and constantly evolving, reaching a global community of over 8 million customers. As our Home department continues to grow, we are looking for Customer Service Advisors to join the team at our Doncaster contact centre. In this role, you will take ownership of furniture calls and complaints, providing the support our customers rely on and solutions that ensure our customers always come first. It is a fast-paced environment where we use our 'Let's take it on' mindset to support millions of people worldwide. You'll be part of a knowledgeable team dedicated to ensuring every customer feels heard and valued. What you'll take on In this role, you will focus on delivering helpful, high-quality service without the pressure of sales targets. You will have the autonomy to make decisions and provide solutions across calls, emails, web chats & WhatsApps. You will manage a variety of queries, from pre-purchase questions to after-sales care. If something hasn't gone to plan, you'll take ownership to fix it as quickly and efficiently as possible. Whether you are answering a question about a faulty sofa or an issue with a delivery, your mission is to ensure every query is resolved while delivering an incredible customer experience. You will focus on delivering exceptional customer service and receiving great customer feedback. Fast-paced: Love a dynamic environment? You'll thrive here! We value friendly, helpful service and need problem solvers who can think on their feet. If a customer's furniture arrives with a setback, you will be the person who puts a smile back on their face. We believe in building on success and learning to evolve. You don't need to be an expert from day one; we provide the tools to help you succeed: Comprehensive training: You will begin with three weeks of full-time onsite training focused on our retail customers, followed by one-on-one coaching. Continued support: Once you have mastered the basics, you will move on to supporting our online customers with guidance from an experienced team manager. What you'll bring We are looking for colleagues who are real, honest, and ready to take responsibility. Your mission is to be the friendly voice our customers rely on, truly listening to their needs to find the right solutions. To thrive in our team, you should have: A customer-first mindset: You will always keep the customer in mind and use your empathy to achieve the best resolutions. Clear communication: You have the ability to communicate with transparency, warmth, and a genuine passion for our products. Resilience and initiative: You take a proactive approach to problem-solving and stay calm under pressure. You take full ownership of the customer journey from start to finish. Collaborative spirit: You are ready to work together, sharing your expertise to help the team succeed. Technical proficiency: You have a good level of computer skills and experience using digital tools. If you are a confident decision-maker who is ready to push the boundaries of your career, we would love to hear from you!
Remote Support Engineer (Refrigeration) Nights Redditch (Hybrid/Remote) Night Shift 24/7 Operation The Role Were looking for a Refrigeration-focused Remote Support Engineer to join a fast-paced, specialist support team delivering critical technical support across commercial and retail refrigeration estates click apply for full job details
Mar 25, 2026
Full time
Remote Support Engineer (Refrigeration) Nights Redditch (Hybrid/Remote) Night Shift 24/7 Operation The Role Were looking for a Refrigeration-focused Remote Support Engineer to join a fast-paced, specialist support team delivering critical technical support across commercial and retail refrigeration estates click apply for full job details
Store Manager page is loaded Store Managerlocations: Leeds, West Yorkshiretime type: Full timeposted on: Posted Todayjob requisition id: JR262092 Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations : Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Mar 25, 2026
Full time
Store Manager page is loaded Store Managerlocations: Leeds, West Yorkshiretime type: Full timeposted on: Posted Todayjob requisition id: JR262092 Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations : Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
About The Role Senior HR Advisor Location: Moreton on Lugg, Herefordshire, United Kingdom Type: Permanent, Full Time Working Pattern: Onsite - Office hours. Flexibility will be required to support seasonal peaks and operational needs. The Opportunity As our business continues to grow, we are looking for a Senior HR Advisor to join our People team and play a key role in supporting a fast-paced operational environment. This is an exciting opportunity to influence employee experience, provide expert HR advice, and work closely with operational leaders to ensure a fair and compliant workplace. If you thrive in a high-volume, operational setting and enjoy coaching and supporting managers to handle complex people matters, this is the role for you. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off-price retailers. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. As our business continues to grow we are recruiting for a talented Senior HR Advisor to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you! More than a role Competitive Salary: Your talent deserves recognition. Company bonus: We succeed, you benefit Career Growth: Opportunity to grow Staff Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme; including critical illness insurance Access to the staff shop from day one: further discounts available on a wide range of clothing items The Role Scope As Senior HR Advisor, you will provide expert HR support and guidance to managers and employees across our operational teams. Your focus will be on employee relations, compliance, and coaching managers to handle day-to-day people matters with confidence. Role Key Responsibilities Act as first point of contact for managers on employee relations including disciplinaries, grievances, investigations, absence and performance management Serve as an escalation point for complex HR issues Provide practical, solutions-focused HR advice to managers and employees Guide managers to build confidence and capability in handling people matters Ensure fair, consistent, and compliant decision-making Deliver training to operational leaders on core HR activities Support recruitment activity during peak periods Ensure accurate and timely processing of contractual changes and HR documentation Monitor absence, parental leave, and long-term sickness management Attend relevant meetings and represent HR as required Keep up to date with employment legislation and ensure policies are implemented Maintain person-identifiable data in line with Data Protection regulations About You What We're Looking For Proven experience as an HR Advisor or Senior HR Advisor within a fast-paced operational environment such as logistics, retail or manufacturing Strong employee relations expertise and confidence managing complex casework Experience supporting frontline or shift-based teams Solid knowledge of UK employment law and HR best practice Excellent communication and relationship-building skills CIPD qualification or working towards - desirable Proactive, resilient and solutions-focused mindset Why Join MandM? Be part of a growing People team with influence across operational HR Work in a fast-paced, dynamic environment Directly shape employee experience and support line managers Opportunity to develop your HR career and progress into more senior roles About Us At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do. Our Values Integrity Teamwork Accountability Entrepreneurial approach
Mar 25, 2026
Full time
About The Role Senior HR Advisor Location: Moreton on Lugg, Herefordshire, United Kingdom Type: Permanent, Full Time Working Pattern: Onsite - Office hours. Flexibility will be required to support seasonal peaks and operational needs. The Opportunity As our business continues to grow, we are looking for a Senior HR Advisor to join our People team and play a key role in supporting a fast-paced operational environment. This is an exciting opportunity to influence employee experience, provide expert HR advice, and work closely with operational leaders to ensure a fair and compliant workplace. If you thrive in a high-volume, operational setting and enjoy coaching and supporting managers to handle complex people matters, this is the role for you. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off-price retailers. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. As our business continues to grow we are recruiting for a talented Senior HR Advisor to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you! More than a role Competitive Salary: Your talent deserves recognition. Company bonus: We succeed, you benefit Career Growth: Opportunity to grow Staff Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme; including critical illness insurance Access to the staff shop from day one: further discounts available on a wide range of clothing items The Role Scope As Senior HR Advisor, you will provide expert HR support and guidance to managers and employees across our operational teams. Your focus will be on employee relations, compliance, and coaching managers to handle day-to-day people matters with confidence. Role Key Responsibilities Act as first point of contact for managers on employee relations including disciplinaries, grievances, investigations, absence and performance management Serve as an escalation point for complex HR issues Provide practical, solutions-focused HR advice to managers and employees Guide managers to build confidence and capability in handling people matters Ensure fair, consistent, and compliant decision-making Deliver training to operational leaders on core HR activities Support recruitment activity during peak periods Ensure accurate and timely processing of contractual changes and HR documentation Monitor absence, parental leave, and long-term sickness management Attend relevant meetings and represent HR as required Keep up to date with employment legislation and ensure policies are implemented Maintain person-identifiable data in line with Data Protection regulations About You What We're Looking For Proven experience as an HR Advisor or Senior HR Advisor within a fast-paced operational environment such as logistics, retail or manufacturing Strong employee relations expertise and confidence managing complex casework Experience supporting frontline or shift-based teams Solid knowledge of UK employment law and HR best practice Excellent communication and relationship-building skills CIPD qualification or working towards - desirable Proactive, resilient and solutions-focused mindset Why Join MandM? Be part of a growing People team with influence across operational HR Work in a fast-paced, dynamic environment Directly shape employee experience and support line managers Opportunity to develop your HR career and progress into more senior roles About Us At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do. Our Values Integrity Teamwork Accountability Entrepreneurial approach
START DATE END OF APRIL - DAYS/NIGHT SHIFT TBC - RETAIL STORE REFURB WORKS We're Hiring: Freelance Site Manager Location: Cardiff Sectors: Commercial - retail store refurb Day rate: £280-300 per day/night Duration: 9 - 10 weeks We are looking for a Freelance Site Manager for our client based in the Northwest to oversee a project in Cardiff click apply for full job details
Mar 25, 2026
Contractor
START DATE END OF APRIL - DAYS/NIGHT SHIFT TBC - RETAIL STORE REFURB WORKS We're Hiring: Freelance Site Manager Location: Cardiff Sectors: Commercial - retail store refurb Day rate: £280-300 per day/night Duration: 9 - 10 weeks We are looking for a Freelance Site Manager for our client based in the Northwest to oversee a project in Cardiff click apply for full job details
Location : Bracknell Hours : 37.5 hours. Shifts between Monday - Friday 7am - 6.30pm, Saturdays and Sundays 9am - 5.30pm (on a rotational basis) Contract Type: Permanent Salary: £25,756 per annum Join AX where our people and purpose drive us forward At AX, we're passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We're a team that values care, quality, and customer satisfaction. You'll be part of a supportive environment where your work is appreciated, and your development is encouraged. What you'll be doing As an Executive Driver , you'll be responsible for the safe, timely delivery and collection of vehicles, ensuring a seamless and professional experience for our customers. You'll represent AX with pride, delivering exceptional service and maintaining our fleet to the highest standards. Key responsibilities conduct pre-delivery vehicle checks, including condition, mileage, and basic maintenance (oil, fluids, tyres, etc.) deliver and collect vehicles on schedule, ensuring all paperwork is completed accurately demonstrate vehicle features and controls to customers, ensuring they feel confident and informed travel independently between jobs, using public transport when necessary report any vehicle condition issues or concerns about roadworthiness to your Line Manager maintain a professional appearance and represent AX with courtesy and care log and hand in any lost property found in vehicles. What you'll bring proven experience in a similar driving or vehicle delivery role a valid UK driving licence confidence driving a variety of vehicles, including prestige models general knowledge of vehicle makes, models, and controls basic understanding of car maintenance high attention to detail and a commitment to keeping vehicles in pristine condition a safe, responsible, and courteous driving style strong communication skills and the ability to explain vehicle features and complete paperwork clearly What we offer Salary depending on experience 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and Inclusion For the second year in a row, we are proud to share that we've won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated.We have also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.If our values resonate with you and you're excited about this opportunity, even if your experience doesn't perfectly match, we'd love to hear from you. You might be just who we're looking for.REF-
Mar 25, 2026
Full time
Location : Bracknell Hours : 37.5 hours. Shifts between Monday - Friday 7am - 6.30pm, Saturdays and Sundays 9am - 5.30pm (on a rotational basis) Contract Type: Permanent Salary: £25,756 per annum Join AX where our people and purpose drive us forward At AX, we're passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We're a team that values care, quality, and customer satisfaction. You'll be part of a supportive environment where your work is appreciated, and your development is encouraged. What you'll be doing As an Executive Driver , you'll be responsible for the safe, timely delivery and collection of vehicles, ensuring a seamless and professional experience for our customers. You'll represent AX with pride, delivering exceptional service and maintaining our fleet to the highest standards. Key responsibilities conduct pre-delivery vehicle checks, including condition, mileage, and basic maintenance (oil, fluids, tyres, etc.) deliver and collect vehicles on schedule, ensuring all paperwork is completed accurately demonstrate vehicle features and controls to customers, ensuring they feel confident and informed travel independently between jobs, using public transport when necessary report any vehicle condition issues or concerns about roadworthiness to your Line Manager maintain a professional appearance and represent AX with courtesy and care log and hand in any lost property found in vehicles. What you'll bring proven experience in a similar driving or vehicle delivery role a valid UK driving licence confidence driving a variety of vehicles, including prestige models general knowledge of vehicle makes, models, and controls basic understanding of car maintenance high attention to detail and a commitment to keeping vehicles in pristine condition a safe, responsible, and courteous driving style strong communication skills and the ability to explain vehicle features and complete paperwork clearly What we offer Salary depending on experience 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and Inclusion For the second year in a row, we are proud to share that we've won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated.We have also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.If our values resonate with you and you're excited about this opportunity, even if your experience doesn't perfectly match, we'd love to hear from you. You might be just who we're looking for.REF-
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
Mar 25, 2026
Full time
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
At Planet Fitness, our mission is to enhance people's lives by providing a high quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing. Who You Are All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone . Characteristics That Will Make You a Perfect Match for Our Club Managerh3> Approachable and thrive on connecting with people. Passionate about creating and leading in a people centric environment. Demonstrate initiative and self awareness. Handle all interactions with diplomacy, managing conflict with ease. Comfortable setting clear direction and following up consistently. Quickly adapt communication style to the audience. Enjoy managing multiple priorities at once and following through to completion. Coach and lead others to success. Ambassador for the Planet Fitness brand and always act with members in mind. Act with integrity, respect everyone around you, and serve as a role model. About the Club Manager Role As our Club Manager, you are responsible for the oversight of all club operations to ensure an exceptional "Judgement Free" member experience. You will be accountable for creating a work environment that supports the culture of the organization and drives member engagement. As the Club Manager, you will select, develop and lead the team to drive the success of club priorities and KPI goals. Your ability to coach and connect is critical to driving an exceptional member experience through a consistent and outstanding team member experience. Responsibilities Coordinate and execute hiring practices and onboarding new team members. Create staff schedules; ensure all shifts are covered. Provide backup support as needed. Administer and process employee timecards in ADP. Manage the company card for expenditures, maintaining receipts. Oversee the ordering of club supplies and retail product. Trend Key Performance Indicators. Identify root causes and execute improvement plans. Ensure the team is aware of marketing efforts and trained on all promotions. Assess and assist in emergency situations. Set assigned tasks and lead team members in a safe and efficient manner. Model behaviors to provide an outstanding member experience; coach and inspire others to do the same. Manage team member performance; provide feedback regularly. Resolve employee concerns; partner with HR as needed. Submit all employee changes (status, schedule, pay, etc.) in a timely manner. Daily responsibilities for the Club Manager also include: Greet members/guests as they enter and exit the club; assist with questions or concerns during check in. Promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and supporting their fitness journeys while upholding club policies. Resolve escalated member concerns and partner with Regional Manager when needed. Answer phones in a friendly manner and assist callers with inquiries. Perform membership related functions such as sign ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours, assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Oversee regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities, including communal spaces and your assigned area. Ensure restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (e.g., dispensers, leaky faucets, fixtures) through communication with the Facilities Maintenance team. Create cleaning and sanitizing assignments for team members and follow up on quality and completion of the work. About Your Qualifications 6 12 months of experience in a customer service environment is preferred. Must be 18 years of age or older. Ability to pass a background check. Willing to become CPR/AED Certified (Training provided by Planet Fitness). Basic computer proficiency. Physical Demands of the Club Manager Continual standing and moving throughout the club during shift. Continual communicating in person or on the phone to exchange information during shift. Must be able to lift up to 75 pounds. Will encounter toxic chemicals during shift. Frequent cleaning and sanitizing of equipment and facilities. Moving self in different positions, including bending and twisting, to accomplish tasks. Benefits Medical Insurance Vacation/Holiday Pay Free Black Card Membership Employee perks and discounts Engaging team building competitions and social events Health and Safety Requirements Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at risk behaviors to leadership, and conducting work in a safe manner. Compensation Compensation: $16.10 per hour. JOIN THE CLUB Enhancing people's lives with an affordable, high quality fitness experience requires a team of inspiring, motivated, and fun loving go getters. As one of the largest and fastest growing franchisors and operators of fitness centers in the United States, Planet Fitness is continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there's plenty of opportunity on our planet and we are always looking for talented individuals to join our team! Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Mar 25, 2026
Full time
At Planet Fitness, our mission is to enhance people's lives by providing a high quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing. Who You Are All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone . Characteristics That Will Make You a Perfect Match for Our Club Managerh3> Approachable and thrive on connecting with people. Passionate about creating and leading in a people centric environment. Demonstrate initiative and self awareness. Handle all interactions with diplomacy, managing conflict with ease. Comfortable setting clear direction and following up consistently. Quickly adapt communication style to the audience. Enjoy managing multiple priorities at once and following through to completion. Coach and lead others to success. Ambassador for the Planet Fitness brand and always act with members in mind. Act with integrity, respect everyone around you, and serve as a role model. About the Club Manager Role As our Club Manager, you are responsible for the oversight of all club operations to ensure an exceptional "Judgement Free" member experience. You will be accountable for creating a work environment that supports the culture of the organization and drives member engagement. As the Club Manager, you will select, develop and lead the team to drive the success of club priorities and KPI goals. Your ability to coach and connect is critical to driving an exceptional member experience through a consistent and outstanding team member experience. Responsibilities Coordinate and execute hiring practices and onboarding new team members. Create staff schedules; ensure all shifts are covered. Provide backup support as needed. Administer and process employee timecards in ADP. Manage the company card for expenditures, maintaining receipts. Oversee the ordering of club supplies and retail product. Trend Key Performance Indicators. Identify root causes and execute improvement plans. Ensure the team is aware of marketing efforts and trained on all promotions. Assess and assist in emergency situations. Set assigned tasks and lead team members in a safe and efficient manner. Model behaviors to provide an outstanding member experience; coach and inspire others to do the same. Manage team member performance; provide feedback regularly. Resolve employee concerns; partner with HR as needed. Submit all employee changes (status, schedule, pay, etc.) in a timely manner. Daily responsibilities for the Club Manager also include: Greet members/guests as they enter and exit the club; assist with questions or concerns during check in. Promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and supporting their fitness journeys while upholding club policies. Resolve escalated member concerns and partner with Regional Manager when needed. Answer phones in a friendly manner and assist callers with inquiries. Perform membership related functions such as sign ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours, assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Oversee regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities, including communal spaces and your assigned area. Ensure restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (e.g., dispensers, leaky faucets, fixtures) through communication with the Facilities Maintenance team. Create cleaning and sanitizing assignments for team members and follow up on quality and completion of the work. About Your Qualifications 6 12 months of experience in a customer service environment is preferred. Must be 18 years of age or older. Ability to pass a background check. Willing to become CPR/AED Certified (Training provided by Planet Fitness). Basic computer proficiency. Physical Demands of the Club Manager Continual standing and moving throughout the club during shift. Continual communicating in person or on the phone to exchange information during shift. Must be able to lift up to 75 pounds. Will encounter toxic chemicals during shift. Frequent cleaning and sanitizing of equipment and facilities. Moving self in different positions, including bending and twisting, to accomplish tasks. Benefits Medical Insurance Vacation/Holiday Pay Free Black Card Membership Employee perks and discounts Engaging team building competitions and social events Health and Safety Requirements Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at risk behaviors to leadership, and conducting work in a safe manner. Compensation Compensation: $16.10 per hour. JOIN THE CLUB Enhancing people's lives with an affordable, high quality fitness experience requires a team of inspiring, motivated, and fun loving go getters. As one of the largest and fastest growing franchisors and operators of fitness centers in the United States, Planet Fitness is continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there's plenty of opportunity on our planet and we are always looking for talented individuals to join our team! Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
Mar 25, 2026
Full time
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
Mar 25, 2026
Full time
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
Loyalty Proposition Manager - Strategy Consultant Loyalty Proposition Manager - Strategy Consultant The location of the role is Paddington, London (hybrid working). The duration of the contract is 12 months (starting 1st June 2026). The pay rate on offer is £750 - £900 per day (via Umbrella agency) - open to discussion. Role Summary As Loyalty Proposition Manager, you will play a pivotal role in shaping and evolving our market-leading loyalty programme. You'll lead the development of future propositions - from defining the problem or concept through to delivery - working closely with teams across commercial, marketing, insights, product, and operations. Your responsibilities include monitoring industry and customer trends, managing stakeholder engagement, ensuring the successful delivery of new propositions and supporting the ongoing evolution of our loyalty strategy and roadmap. This role directly influences how customers are rewarded, recognised, and retained. You'll have the chance to shape propositions that set new standards in retail loyalty and ensure the business remains at the forefront of loyalty innovation. Key accountabilities and measures Lead Loyalty Proposition & Customer Experience Design Lead end-to-end proposition development - from problem definition and concept creation through to delivery. This includes customer research and testing, business case development, roadmap planning, and securing senior stakeholder sign-off. Drive cross-functional collaboration with loyalty teams (commercial, operations, marketing, analytics, product, and delivery) to ensure propositions reflect brand values, are robust, customer centric, and ready for implementation. Ensure flawless delivery by partnering with delivery teams to launch propositions on time, within scope, and meeting agreed success metrics. Influence and align stakeholders across the business, gathering input and building engagement to secure buy in for new initiatives. Measure success through impact - multiple new propositions launched, achievement of key performance metrics, and a clearly defined, ambitious, and deliverable loyalty roadmap. Champion Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Stay ahead of trends by continuously monitoring global loyalty developments, industry shifts, and customer insights to inform strategic decisions. Support Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Support Roadmap Development & Long-Term Strategy Shape the future roadmap working closely with the Proposition and Product teams, identifying opportunities that keep the our programme at the forefront of loyalty innovation and supporting clear prioritisation ensuring all investment decisions are customer led and commercially grounded. Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Champion agile, collaborative ways of working that accelerate delivery and foster innovation across multi functional teams. Champion the future vision of the loyalty programme and build alignment where required across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Key skills and experience Proven experience at Manager or Project Leader level in consultancy Proven experience in loyalty, customer growth or strategy roles within retail, consumer brands, or consulting. Demonstrated success in developing new propositions from concept to delivery. Curious and customer centric mindset, consistently seeking ways to enhance the customer experience. Commercially astute, with a deep understanding of customer value drivers and profitability levers and expertise in business case development Exceptional storytelling and communication skills, with strong senior stakeholder engagement experience Strong ability to collaborate across multi functional teams and confidently present to many different types of stakeholders. Strategic problem solver - comfortable with ambiguity, proactive and able to structure & prioritise time to manage complex challenge. Passionate about global loyalty trends, with a strong knowledge base and ability to translate insights into actionable strategies.
Mar 25, 2026
Full time
Loyalty Proposition Manager - Strategy Consultant Loyalty Proposition Manager - Strategy Consultant The location of the role is Paddington, London (hybrid working). The duration of the contract is 12 months (starting 1st June 2026). The pay rate on offer is £750 - £900 per day (via Umbrella agency) - open to discussion. Role Summary As Loyalty Proposition Manager, you will play a pivotal role in shaping and evolving our market-leading loyalty programme. You'll lead the development of future propositions - from defining the problem or concept through to delivery - working closely with teams across commercial, marketing, insights, product, and operations. Your responsibilities include monitoring industry and customer trends, managing stakeholder engagement, ensuring the successful delivery of new propositions and supporting the ongoing evolution of our loyalty strategy and roadmap. This role directly influences how customers are rewarded, recognised, and retained. You'll have the chance to shape propositions that set new standards in retail loyalty and ensure the business remains at the forefront of loyalty innovation. Key accountabilities and measures Lead Loyalty Proposition & Customer Experience Design Lead end-to-end proposition development - from problem definition and concept creation through to delivery. This includes customer research and testing, business case development, roadmap planning, and securing senior stakeholder sign-off. Drive cross-functional collaboration with loyalty teams (commercial, operations, marketing, analytics, product, and delivery) to ensure propositions reflect brand values, are robust, customer centric, and ready for implementation. Ensure flawless delivery by partnering with delivery teams to launch propositions on time, within scope, and meeting agreed success metrics. Influence and align stakeholders across the business, gathering input and building engagement to secure buy in for new initiatives. Measure success through impact - multiple new propositions launched, achievement of key performance metrics, and a clearly defined, ambitious, and deliverable loyalty roadmap. Champion Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Stay ahead of trends by continuously monitoring global loyalty developments, industry shifts, and customer insights to inform strategic decisions. Support Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Support Roadmap Development & Long-Term Strategy Shape the future roadmap working closely with the Proposition and Product teams, identifying opportunities that keep the our programme at the forefront of loyalty innovation and supporting clear prioritisation ensuring all investment decisions are customer led and commercially grounded. Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Champion agile, collaborative ways of working that accelerate delivery and foster innovation across multi functional teams. Champion the future vision of the loyalty programme and build alignment where required across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Key skills and experience Proven experience at Manager or Project Leader level in consultancy Proven experience in loyalty, customer growth or strategy roles within retail, consumer brands, or consulting. Demonstrated success in developing new propositions from concept to delivery. Curious and customer centric mindset, consistently seeking ways to enhance the customer experience. Commercially astute, with a deep understanding of customer value drivers and profitability levers and expertise in business case development Exceptional storytelling and communication skills, with strong senior stakeholder engagement experience Strong ability to collaborate across multi functional teams and confidently present to many different types of stakeholders. Strategic problem solver - comfortable with ambiguity, proactive and able to structure & prioritise time to manage complex challenge. Passionate about global loyalty trends, with a strong knowledge base and ability to translate insights into actionable strategies.
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
Mar 25, 2026
Full time
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
# Shop Manager About the roleJoin us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two days will be the same, during a typical day at work you can expect to: Lead the team to deliver amazing results and maintain the excellent standards of the shop Drive high performance through recruitment, training and development, and colleague engagement Keep a close eye on things like wage controls, waste controls and customer service standards Roll your sleeves up and get involved in food preparation and serving customers Ensure the shop is clean, well-stocked and welcoming What we can offer you Competitive pay plus commission Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. We'll match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here. Apply now and get ready for the next exciting step in your career!.
Mar 25, 2026
Full time
# Shop Manager About the roleJoin us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two days will be the same, during a typical day at work you can expect to: Lead the team to deliver amazing results and maintain the excellent standards of the shop Drive high performance through recruitment, training and development, and colleague engagement Keep a close eye on things like wage controls, waste controls and customer service standards Roll your sleeves up and get involved in food preparation and serving customers Ensure the shop is clean, well-stocked and welcoming What we can offer you Competitive pay plus commission Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. We'll match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here. Apply now and get ready for the next exciting step in your career!.
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
Mar 25, 2026
Full time
Velox Logistics is expanding its last-mile delivery network for major online retailers across the UK. We're looking for self-employed multi-drop delivery drivers to deliver parcels in company-provided MWB (medium-wheelbase) vans. Drivers are required to attend DHW1 - Harlow, CM19 5AW to load, collect the van, and begin their route. We make delivery simple - van, fuel and commercial insurance are all provided at no extra cost, so you can focus on earning and delivering excellent service. Join a reliable, driver-focused team built for people who take pride in doing the job right. 9 hour shift Start time - 11am/12am What we offer: £137.7 per shift completed (Excl. VAT) Up to £30 extra per shift based on performance (Excl. VAT) MWB van provided (no rental fee) Fuel covered Commercial insurance included Up to 6 days of work per week available Full paid training and onboarding (T&Cs apply) Peak-season incentives and bonuses Free on-site parking Flexible choice of working days Weekly payments with hassle-free invoicing Responsibilities: Deliver parcels efficiently and safely using MWB vans provided. Follow all road safety rules and delivery standards. Complete deliveries within planned timeframes for customer satisfaction. Meet key targets: on-time start/finish, delivery success rate, customer feedback. Carry out pre- and post-trip vehicle checks and report any defects promptly. Communicate with the on-site manager about delays, re-attempts, or route issues. Requirements: At least 25 years old (for insurance purposes). Right to work in the UK. Full UK or EU Driving Licence held for 3+ years. Maximum 6 points on licence. Willing to complete a DBS check. Good level of physical fitness and reliability. (Terms and Conditions apply) Job Type: Full-time Work Location: On the road
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Mar 25, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Career Choices Dewis Gyrfa Ltd
Bristol, Gloucestershire
Job Advert We are looking for a proactive and driven Food Production Zone Manager to join our Chilled Food manufacturing team in Bristol. Job Title: Zone Manager Shift Pattern: 06:00 - 18:00 4on 4off Location: Unit 4, Bristol Distribution Park, Hawkley Drive, Woodlands Road, Bradley Stoke, Bristol BS32 0BF Salary: £38 800 per annum About The Compleat Food Group At The Compleat Food Group, we're proud to be a food business built on purpose and passion. Formed in 2021, we're on a mission to create Food to Feel Good great quality, tasty and affordable food that people love to eat. We're home to some of the UK's most exciting and loved food brands, including Wall's Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we're a leading supplier of delicious own label pastry, sweet bakery, party food, olives and antipasti, added value egg products, continental meats, dips and sauces and plant based food to the UK's major retailers, as well as across foodservice. With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we're united by a shared ambition to shape the future of food for the better. About the role In this key leadership role, you will oversee a designated production area, leading colleagues and ensuring processes run efficiently, safely, and to the highest food manufacturing standards. You will play a vital role in delivering production targets, maintaining quality and safety standards, and developing a high performing team. If you thrive in a fast paced manufacturing environment and enjoy driving operational improvements, we would love to hear from you. Key Responsibilities Deliver Production Performance Lead your department/zone to achieve productivity and efficiency targets in line with the production plan Ensure products are prepared and manufactured to the highest standards Lead and develop your team Manage and support colleagues within your zone Monitor team capability and support development to maximise potential Ensure clear communication of goals, expectations and performance standards Ensure Safety, Quality & Compliance Monitor raw materials, ingredients and processes to ensure compliance with food safety standards Promote a strong Health, Safety & Environmental culture Investigate incidents, implement corrective actions and encourage near miss reporting Drive Operational Improvement Review operational trends and identify opportunities to improve quality, performance and profitability Monitor machinery and equipment performance through Optimum Equipment Efficiency (OEE) Contribute to customer and technical process development reviews to enhance production quality and consistency Collaborate across Operations Communicate regularly with the operations team on progress against the production plan Highlight risks to production volumes, timelines or standards What We're Looking For We are looking for someone who is hands on, organised, and passionate about operational excellence. Good standard of education with strong literacy and numeracy skills Ability to communicate effectively and report in English Experience managing teams in a complex manufacturing environment Advanced Food Hygiene certification Benefits Financial & Lifestyle Benefits Salary Sacrifice Schemes including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension 24 days' annual leave (including bank holidays) with the option to purchase extra Holiday Discounts via our online retail platform Access to enhanced retail discounts online and in store Free product handouts across our sites, so you can sample and enjoy our delicious products first hand EV charging points available at selected sites Health & Wellbeing 24/7 access to GroceryAid for free financial, emotional, and practical support Physical Wellbeing Hub with free on demand exercise classes, gym discounts, free diet & nutrition advice and access to thousands of healthy recipes Online wellbeing support from mindfulness to lifestyle resources Financial wellbeing tools including mortgage calculators, budgeting tools, and financial aid Career Growth & Development Access to a personalised online learning platform (LMS) Formal and informal training opportunities tailored to your role Performance Development Plans and regular Career Conversations Company Mentoring Scheme to add depth and really support your career journey Recognition through Club Compleat rewards Community & Culture 2 paid volunteering days per year to give back to causes that matter to you Charity initiatives and fundraising events Team socials to connect and celebrate together Employee networks & support groups including Women Compleat New baby gift for new parents The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. Diversity & Inclusion We welcome diverse talent, knowing it drives exceptional results and a better workplace. We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity employer, we provide all the support you need to succeed. Contact us with any questions about Diversity & Inclusion or accessibility during the application process. Recruitment Agencies We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 25, 2026
Full time
Job Advert We are looking for a proactive and driven Food Production Zone Manager to join our Chilled Food manufacturing team in Bristol. Job Title: Zone Manager Shift Pattern: 06:00 - 18:00 4on 4off Location: Unit 4, Bristol Distribution Park, Hawkley Drive, Woodlands Road, Bradley Stoke, Bristol BS32 0BF Salary: £38 800 per annum About The Compleat Food Group At The Compleat Food Group, we're proud to be a food business built on purpose and passion. Formed in 2021, we're on a mission to create Food to Feel Good great quality, tasty and affordable food that people love to eat. We're home to some of the UK's most exciting and loved food brands, including Wall's Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we're a leading supplier of delicious own label pastry, sweet bakery, party food, olives and antipasti, added value egg products, continental meats, dips and sauces and plant based food to the UK's major retailers, as well as across foodservice. With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we're united by a shared ambition to shape the future of food for the better. About the role In this key leadership role, you will oversee a designated production area, leading colleagues and ensuring processes run efficiently, safely, and to the highest food manufacturing standards. You will play a vital role in delivering production targets, maintaining quality and safety standards, and developing a high performing team. If you thrive in a fast paced manufacturing environment and enjoy driving operational improvements, we would love to hear from you. Key Responsibilities Deliver Production Performance Lead your department/zone to achieve productivity and efficiency targets in line with the production plan Ensure products are prepared and manufactured to the highest standards Lead and develop your team Manage and support colleagues within your zone Monitor team capability and support development to maximise potential Ensure clear communication of goals, expectations and performance standards Ensure Safety, Quality & Compliance Monitor raw materials, ingredients and processes to ensure compliance with food safety standards Promote a strong Health, Safety & Environmental culture Investigate incidents, implement corrective actions and encourage near miss reporting Drive Operational Improvement Review operational trends and identify opportunities to improve quality, performance and profitability Monitor machinery and equipment performance through Optimum Equipment Efficiency (OEE) Contribute to customer and technical process development reviews to enhance production quality and consistency Collaborate across Operations Communicate regularly with the operations team on progress against the production plan Highlight risks to production volumes, timelines or standards What We're Looking For We are looking for someone who is hands on, organised, and passionate about operational excellence. Good standard of education with strong literacy and numeracy skills Ability to communicate effectively and report in English Experience managing teams in a complex manufacturing environment Advanced Food Hygiene certification Benefits Financial & Lifestyle Benefits Salary Sacrifice Schemes including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension 24 days' annual leave (including bank holidays) with the option to purchase extra Holiday Discounts via our online retail platform Access to enhanced retail discounts online and in store Free product handouts across our sites, so you can sample and enjoy our delicious products first hand EV charging points available at selected sites Health & Wellbeing 24/7 access to GroceryAid for free financial, emotional, and practical support Physical Wellbeing Hub with free on demand exercise classes, gym discounts, free diet & nutrition advice and access to thousands of healthy recipes Online wellbeing support from mindfulness to lifestyle resources Financial wellbeing tools including mortgage calculators, budgeting tools, and financial aid Career Growth & Development Access to a personalised online learning platform (LMS) Formal and informal training opportunities tailored to your role Performance Development Plans and regular Career Conversations Company Mentoring Scheme to add depth and really support your career journey Recognition through Club Compleat rewards Community & Culture 2 paid volunteering days per year to give back to causes that matter to you Charity initiatives and fundraising events Team socials to connect and celebrate together Employee networks & support groups including Women Compleat New baby gift for new parents The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. Diversity & Inclusion We welcome diverse talent, knowing it drives exceptional results and a better workplace. We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity employer, we provide all the support you need to succeed. Contact us with any questions about Diversity & Inclusion or accessibility during the application process. Recruitment Agencies We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Store Manager page is loaded Store Managerlocations: Leicester, Leicestershiretime type: Full timeposted on: Posted Todayjob requisition id: JR262093 Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations : Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.
Mar 25, 2026
Full time
Store Manager page is loaded Store Managerlocations: Leicester, Leicestershiretime type: Full timeposted on: Posted Todayjob requisition id: JR262093 Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations : Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire's Experience. We're a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. Do work that inspires. We're passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today - more than ever - encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that's who we want you to be at Claire's. We want you to - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That's why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire's Values Learn more about our company and values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.