Fundraising Manager - Tiphereth About Tiphereth Tiphereth is a Camphill community in Edinburgh providing residential care and day services for adults with learning disabilities and autism. We are part of the wider Camphill movement, which emphasises intentional community living, meaningful work and shared life between people with and without support needs. Our community brings together over 200 people with our members, staff, vocational co-worker and volunteers across residential homes, supported living services and vibrant day services. We operate craft workshops, horticulture programmes, a pop-up shop and participate in local markets. Our work is underpinned by anthroposophical principles and a deep commitment to human dignity, inclusion and the belief that everyone has a meaningful contribution to make. Tiphereth is at an exciting point in its development. Following a successful financial recovery and the launch of our Five-Year Strategy, we are investing in our capacity to grow sustainably. This new Director-level role is central to that ambition, leading our efforts to diversify income, build lasting supporter relationships and tell the story of our community to the wider world. Role s Primary Objective The Fundraising (and associated marketing development) Manager is a senior leadership position, reporting directly to the CEO and sitting alongside other senior managers on the Senior Management Team. This is a newly created role with significant scope to shape Tiphereth's external engagement and income generation strategy. In Year One, you will be hands-on across the full breadth of fundraising and marketing activity, building the infrastructure, strategy and relationships needed for long-term success. From Year Two onwards, you will have the opportunity to recruit and develop a small team covering marketing and communications, community fundraising, and grant and trust applications. This role requires someone who can operate strategically whilst also delivering at pace. You will need to be equally comfortable presenting to the Board as you are drafting a grant application or stewarding a major donor. Above all, you will need to connect authentically with our ethos and be able to communicate the distinctive value of Camphill community life to diverse audiences. Key Responsibilities 1. Strategic Leadership • Develop and implement a comprehensive fundraising and marketing strategy aligned with Tiphereth's Five-Year Plan and organisational values • Work towards strategic income targets including a minimum £250,000 in major donor engagement over five years and increasing non-government income to 10% of total revenue • Identify, develop and secure new fundraising opportunities to maximise income potential and expand Tiphereth's supporter base • Provide strategic advice to the CEO and Board on fundraising trends, opportunities and risks • Build business cases for capital projects and new initiatives requiring external funding 2. Major Gifts and Philanthropy • Identify, cultivate and steward a portfolio of high-net-worth individuals and family foundations with capacity to make transformative gifts • Develop compelling cases for support and funding proposals for capital projects and programme development • Build and maintain long-term relationships with donors, ensuring exceptional stewardship and regular impact reporting • Support the CEO and trustees in their donor engagement activities, preparing briefings and facilitating introductions • Maximise tax-efficient giving through Gift Aid and other mechanisms 3. Grants and Trusts • Research and develop a pipeline of grant-making trusts and foundations aligned with Tiphereth's work • Write and submit high-quality funding applications, working collaboratively with service managers to develop project proposals • Maintain accurate records of applications, outcomes and reporting requirements • Build relationships with programme officers and foundation staff to strengthen future applications 4. Marketing and Communications • Lead the development and implementation of Tiphereth's marketing and communications strategy • Oversee brand management, ensuring consistent and compelling messaging across all channels, including timely responses to donors and interested parties • Develop engaging content including the Annual Impact Report, newsletters, social media and website • Champion digital fundraising initiatives and enhance supporter journeys to improve engagement and retention • Raise Tiphereth's profile through media engagement, events and participation in sector networks 5. Community Fundraising and Events • Develop and grow community fundraising income including individual giving, regular giving and legacy programmes • Plan and deliver fundraising events and supporter engagement activities that reflect Tiphereth's values • Support and coordinate third-party fundraising by community supporters • Explore corporate partnership opportunities aligned with our ethos 6. Team Development and Management • Build the case for and recruit specialist roles in marketing, community fundraising and grant-writing as capacity grows (from Year Two) • Lead, manage and develop team members, fostering a high-performing, collaborative culture • Manage budgets for fundraising and marketing activities, monitoring performance and return on investment • Provide clear reporting on fundraising performance to the CEO and subsequently to the Board Terms and Conditions Salary ca. £50k Annual Leave 33 days including public holidays, rising with service Pension Total contribution at 9% with auto-enrolment pension scheme Probationary Period Six months Notice Period Three months Additional Benefits Employee Assistance Programme, enhanced sick pay, professional development opportunities, mileage allowance for work travel Safeguarding: Tiphereth is committed to safeguarding and promoting the welfare of all adults who use our services. All staff are expected to share this commitment. This post is subject to a PVG scheme membership check. Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community. We particularly welcome applications from people with lived experience of disability. Tiphereth Limited is a registered Scottish charity (SC016530) and a company limited by guarantee (SC100167)
Feb 20, 2026
Full time
Fundraising Manager - Tiphereth About Tiphereth Tiphereth is a Camphill community in Edinburgh providing residential care and day services for adults with learning disabilities and autism. We are part of the wider Camphill movement, which emphasises intentional community living, meaningful work and shared life between people with and without support needs. Our community brings together over 200 people with our members, staff, vocational co-worker and volunteers across residential homes, supported living services and vibrant day services. We operate craft workshops, horticulture programmes, a pop-up shop and participate in local markets. Our work is underpinned by anthroposophical principles and a deep commitment to human dignity, inclusion and the belief that everyone has a meaningful contribution to make. Tiphereth is at an exciting point in its development. Following a successful financial recovery and the launch of our Five-Year Strategy, we are investing in our capacity to grow sustainably. This new Director-level role is central to that ambition, leading our efforts to diversify income, build lasting supporter relationships and tell the story of our community to the wider world. Role s Primary Objective The Fundraising (and associated marketing development) Manager is a senior leadership position, reporting directly to the CEO and sitting alongside other senior managers on the Senior Management Team. This is a newly created role with significant scope to shape Tiphereth's external engagement and income generation strategy. In Year One, you will be hands-on across the full breadth of fundraising and marketing activity, building the infrastructure, strategy and relationships needed for long-term success. From Year Two onwards, you will have the opportunity to recruit and develop a small team covering marketing and communications, community fundraising, and grant and trust applications. This role requires someone who can operate strategically whilst also delivering at pace. You will need to be equally comfortable presenting to the Board as you are drafting a grant application or stewarding a major donor. Above all, you will need to connect authentically with our ethos and be able to communicate the distinctive value of Camphill community life to diverse audiences. Key Responsibilities 1. Strategic Leadership • Develop and implement a comprehensive fundraising and marketing strategy aligned with Tiphereth's Five-Year Plan and organisational values • Work towards strategic income targets including a minimum £250,000 in major donor engagement over five years and increasing non-government income to 10% of total revenue • Identify, develop and secure new fundraising opportunities to maximise income potential and expand Tiphereth's supporter base • Provide strategic advice to the CEO and Board on fundraising trends, opportunities and risks • Build business cases for capital projects and new initiatives requiring external funding 2. Major Gifts and Philanthropy • Identify, cultivate and steward a portfolio of high-net-worth individuals and family foundations with capacity to make transformative gifts • Develop compelling cases for support and funding proposals for capital projects and programme development • Build and maintain long-term relationships with donors, ensuring exceptional stewardship and regular impact reporting • Support the CEO and trustees in their donor engagement activities, preparing briefings and facilitating introductions • Maximise tax-efficient giving through Gift Aid and other mechanisms 3. Grants and Trusts • Research and develop a pipeline of grant-making trusts and foundations aligned with Tiphereth's work • Write and submit high-quality funding applications, working collaboratively with service managers to develop project proposals • Maintain accurate records of applications, outcomes and reporting requirements • Build relationships with programme officers and foundation staff to strengthen future applications 4. Marketing and Communications • Lead the development and implementation of Tiphereth's marketing and communications strategy • Oversee brand management, ensuring consistent and compelling messaging across all channels, including timely responses to donors and interested parties • Develop engaging content including the Annual Impact Report, newsletters, social media and website • Champion digital fundraising initiatives and enhance supporter journeys to improve engagement and retention • Raise Tiphereth's profile through media engagement, events and participation in sector networks 5. Community Fundraising and Events • Develop and grow community fundraising income including individual giving, regular giving and legacy programmes • Plan and deliver fundraising events and supporter engagement activities that reflect Tiphereth's values • Support and coordinate third-party fundraising by community supporters • Explore corporate partnership opportunities aligned with our ethos 6. Team Development and Management • Build the case for and recruit specialist roles in marketing, community fundraising and grant-writing as capacity grows (from Year Two) • Lead, manage and develop team members, fostering a high-performing, collaborative culture • Manage budgets for fundraising and marketing activities, monitoring performance and return on investment • Provide clear reporting on fundraising performance to the CEO and subsequently to the Board Terms and Conditions Salary ca. £50k Annual Leave 33 days including public holidays, rising with service Pension Total contribution at 9% with auto-enrolment pension scheme Probationary Period Six months Notice Period Three months Additional Benefits Employee Assistance Programme, enhanced sick pay, professional development opportunities, mileage allowance for work travel Safeguarding: Tiphereth is committed to safeguarding and promoting the welfare of all adults who use our services. All staff are expected to share this commitment. This post is subject to a PVG scheme membership check. Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community. We particularly welcome applications from people with lived experience of disability. Tiphereth Limited is a registered Scottish charity (SC016530) and a company limited by guarantee (SC100167)
Orchard Vale Trust is a Registered Charity founded over 40 years ago to support adults with learning disabilities; we currently provide Residential, Day and Community Services. This is an exciting opportunity for a self-motivated and well organised individual to join our vibrant central team and raise vital funds for the individuals we support. It is our vision that adults with learning disabilities are valued as leaders and peers and are supported to achieve their goals and live life to the full. The role of the Trust Fundraiser is essential in building our capacity to ensure the delivery of our vision. The Trust Fundraiser will work with the CEO in developing a high quality fundraising strategy and raising funds against agreed targets that support the work of Orchard Vale Trust. They will use this to manage projects - from application of funding to delivery, including on-going evaluation and reporting. They will work with the senior management team to ensure service users are supported in accordance with the ethos, policies and practices of Orchard Vale Trust and with current best practice as set out by Care Quality Commissions (CQC) regulations, the Charity Commission and other relevant legislation and guidance. Main Duties 1. To develop and implement a fundraising strategy for the Trust 2. To develop and sustain partnership working with a range of external stakeholders 3. To work with the CEO in the delivery of the Trust s communication strategy 4. To work with the CEO in the funding and promotion of the Trust s Social Enterprise 5. To ensure fundraising activities are safe and compliant with regulations and Orchard Vale Trust s Policies Person Specification Essential Qualifications/ Experience • A track record of successful fundraising in an organization or a relevant recent qualification • An understanding of supporter acquisition and growth • Understanding of developing existing and new fundraising opportunities • Experience of working to tight deadlines and prioritization. • Knowledge or experience in working with communications and media teams as required
Feb 20, 2026
Full time
Orchard Vale Trust is a Registered Charity founded over 40 years ago to support adults with learning disabilities; we currently provide Residential, Day and Community Services. This is an exciting opportunity for a self-motivated and well organised individual to join our vibrant central team and raise vital funds for the individuals we support. It is our vision that adults with learning disabilities are valued as leaders and peers and are supported to achieve their goals and live life to the full. The role of the Trust Fundraiser is essential in building our capacity to ensure the delivery of our vision. The Trust Fundraiser will work with the CEO in developing a high quality fundraising strategy and raising funds against agreed targets that support the work of Orchard Vale Trust. They will use this to manage projects - from application of funding to delivery, including on-going evaluation and reporting. They will work with the senior management team to ensure service users are supported in accordance with the ethos, policies and practices of Orchard Vale Trust and with current best practice as set out by Care Quality Commissions (CQC) regulations, the Charity Commission and other relevant legislation and guidance. Main Duties 1. To develop and implement a fundraising strategy for the Trust 2. To develop and sustain partnership working with a range of external stakeholders 3. To work with the CEO in the delivery of the Trust s communication strategy 4. To work with the CEO in the funding and promotion of the Trust s Social Enterprise 5. To ensure fundraising activities are safe and compliant with regulations and Orchard Vale Trust s Policies Person Specification Essential Qualifications/ Experience • A track record of successful fundraising in an organization or a relevant recent qualification • An understanding of supporter acquisition and growth • Understanding of developing existing and new fundraising opportunities • Experience of working to tight deadlines and prioritization. • Knowledge or experience in working with communications and media teams as required
Halsway Manor- National Centre for Folk Arts
Taunton, Somerset
Halsway Manor - National Centre for Folk Arts is a charity and the only residential centre in the world concentrating on the varied folk heritage of England. Set in six beautiful acres of gardens and grounds and unique in the UK it hosts a year round programme of residential and outreach activity every year covering all facets of folk arts from instrumental music, song and dance to traditional storytelling, crafts and instrument making. Bookings Manager We are seeking an organised, adaptable and friendly administrator to manage our course and events bookings within this unique charity. Working as part of a small team, you will be the first point of contact for guests, and instrumental in the smooth running of our day-to-day operations, with responsibility for course and event bookings, database management, and team liaison. Key tasks and responsibilities: Manage bookings and enquiries for all events and courses using the Patronbase booking system Manage customer databases effectively across various software platforms including our CRM, Xero, Survey Monkey, Email Octopus Have a good understanding of the programme and the artists with whom Halsway works Update and manage booking levels and targets, in collaboration with Creative Director Liaise with marketing colleagues to identify areas for targeted booking communications and potential for growth Manage participant feedback surveys (using an online survey site) and collate results for discussion at team meetings Manage Partnership booking administration, including contracting, interim communication, and finalising of practical logistics with lead contact Liaise regularly with the kitchen team to provide up-to-date and accurate dietary information Ensure all relevant information is available for other staff e.g. house staff, marketing, finance in a timely manner Manage exchange of information with course leaders and performers/artists, while complying with GDPR Ensure effective communication with our members and supporters Support check-in and check-out when required Carry out any other duties that may be reasonably requested Job Requirements Person specification Essential: Good level of education Marketing experience Ability to multitask and to organise workload efficiently Confident, pro-active and able to work under own supervision Exceptional attention to detail, combined with first-class organisation and time management skills Exceptional communication skills. Computer literate - knowledge of Microsoft software, social media, DTP Excellent customer service skills -understanding the needs of learners and artists Flexible and positive working attitude with the ability to accept supervision and direction Ability to follow instructions/protocol consistently Interest in arts and education Proactive, reliable and conscientious Sense of humour Desirable: Relevant degree Experience of working in a similar charity/arts role Competence in CRM/event management software To apply please email your CV to the Creative Director, Rachel Wilkinson with a short covering letter (Max one side A4) outlining why you should be considered for this position by 12 noon on Thursday 5th March. Interviews will be held at Halsway Manor on Thursday 12th March. No applications will be accepted without covering letter and CV or through Facebook.
Feb 19, 2026
Full time
Halsway Manor - National Centre for Folk Arts is a charity and the only residential centre in the world concentrating on the varied folk heritage of England. Set in six beautiful acres of gardens and grounds and unique in the UK it hosts a year round programme of residential and outreach activity every year covering all facets of folk arts from instrumental music, song and dance to traditional storytelling, crafts and instrument making. Bookings Manager We are seeking an organised, adaptable and friendly administrator to manage our course and events bookings within this unique charity. Working as part of a small team, you will be the first point of contact for guests, and instrumental in the smooth running of our day-to-day operations, with responsibility for course and event bookings, database management, and team liaison. Key tasks and responsibilities: Manage bookings and enquiries for all events and courses using the Patronbase booking system Manage customer databases effectively across various software platforms including our CRM, Xero, Survey Monkey, Email Octopus Have a good understanding of the programme and the artists with whom Halsway works Update and manage booking levels and targets, in collaboration with Creative Director Liaise with marketing colleagues to identify areas for targeted booking communications and potential for growth Manage participant feedback surveys (using an online survey site) and collate results for discussion at team meetings Manage Partnership booking administration, including contracting, interim communication, and finalising of practical logistics with lead contact Liaise regularly with the kitchen team to provide up-to-date and accurate dietary information Ensure all relevant information is available for other staff e.g. house staff, marketing, finance in a timely manner Manage exchange of information with course leaders and performers/artists, while complying with GDPR Ensure effective communication with our members and supporters Support check-in and check-out when required Carry out any other duties that may be reasonably requested Job Requirements Person specification Essential: Good level of education Marketing experience Ability to multitask and to organise workload efficiently Confident, pro-active and able to work under own supervision Exceptional attention to detail, combined with first-class organisation and time management skills Exceptional communication skills. Computer literate - knowledge of Microsoft software, social media, DTP Excellent customer service skills -understanding the needs of learners and artists Flexible and positive working attitude with the ability to accept supervision and direction Ability to follow instructions/protocol consistently Interest in arts and education Proactive, reliable and conscientious Sense of humour Desirable: Relevant degree Experience of working in a similar charity/arts role Competence in CRM/event management software To apply please email your CV to the Creative Director, Rachel Wilkinson with a short covering letter (Max one side A4) outlining why you should be considered for this position by 12 noon on Thursday 5th March. Interviews will be held at Halsway Manor on Thursday 12th March. No applications will be accepted without covering letter and CV or through Facebook.
The Recruitment Group
Chipping Norton, Oxfordshire
The Recruitment Group is hiring! We are working with a well-established local company in Charlbury who are looking for a Removals Porter to join their expanding team. This is an excellent opportunity to secure a full-time, temporary to permanent role with a friendly, professional business that prides itself on reliability and outstanding customer service. Responsibilities as a Removals Porter: Packing, loading, and unloading household goods Working as part of a team on residential moves across Oxfordshire and further afield Delivering excellent customer service to clients at all times Assisting with moves into and out of local storage facilities Working safely with and around 3.5t Luton vans Skills required as a Removals Porter: 100% reliability with excellent time management A positive, proactive, and hardworking attitude Polite and professional communication skills Full, clean UK driving licence and own transport to get to work Physical stamina and strength for a hands-on, active role No previous removals experience is required full training will be provided. The details: Full-time, temporary to permanent position Monday to Friday Average working hours: 7:30am 4:45pm (42.5 hours per week) Based in Charlbury , with travel across Oxfordshire and beyond Bank holidays off day Christmas shutdown £13.50 / hour Benefits: Company pension Free flu jabs On-site parking Full training and uniform provided Supportive team environment
Feb 19, 2026
Seasonal
The Recruitment Group is hiring! We are working with a well-established local company in Charlbury who are looking for a Removals Porter to join their expanding team. This is an excellent opportunity to secure a full-time, temporary to permanent role with a friendly, professional business that prides itself on reliability and outstanding customer service. Responsibilities as a Removals Porter: Packing, loading, and unloading household goods Working as part of a team on residential moves across Oxfordshire and further afield Delivering excellent customer service to clients at all times Assisting with moves into and out of local storage facilities Working safely with and around 3.5t Luton vans Skills required as a Removals Porter: 100% reliability with excellent time management A positive, proactive, and hardworking attitude Polite and professional communication skills Full, clean UK driving licence and own transport to get to work Physical stamina and strength for a hands-on, active role No previous removals experience is required full training will be provided. The details: Full-time, temporary to permanent position Monday to Friday Average working hours: 7:30am 4:45pm (42.5 hours per week) Based in Charlbury , with travel across Oxfordshire and beyond Bank holidays off day Christmas shutdown £13.50 / hour Benefits: Company pension Free flu jabs On-site parking Full training and uniform provided Supportive team environment
Kitchen assistant / Porter Fornham House, Bury Edmunds £12.21 per hour Bank hours - covering annual leave and sickness Do you have an interest in hospitality and want to help make a difference in people's lives? If you are kind, compassionate and committed, we would love for you to join our kitchen team at our lovely nursing home, Fornham House. Fornham House is a friendly, family orientated home providing residential and respite care. We have also refurbished our specialist dementia care wing. Situated in the picturesque village of Fornham St Martin, we operate an open person-centred service. We have a truly trusting relationship with our residents- everyone in the home feels like family. What would a typical day look like? Supporting the chef with meal preparation and delivery Maintaining a clean and hygienic environment at all times Following good kitchen practices and basic food hygiene standards This role is a fantastic opportunity for someone interested in working within a kitchen and experience is not essential as we can provide you with a thorough induction and training programme to further develop your skills, including progression to become a chef, along with the support and guidance of a well-established team who truly value their colleagues. In return we offer a comprehensive benefits package including: Company Pension 5.6 weeks paid holiday pay Refer a Friend scheme worth up to £1000 per person Employee Assistance Programme to support your mental health and wellbeing Extensive training courses through our Healthcare Homes Academy Qualifications and Apprenticeship opportunities including Level 2 in Food Production Blue Light Card offering a number of discounts across retail and hospitality Recognition and Long Service awards Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents. If you are looking for a new and rewarding role and want to be part of our growing team of healthcare professionals, then get in touch or apply today.
Feb 19, 2026
Full time
Kitchen assistant / Porter Fornham House, Bury Edmunds £12.21 per hour Bank hours - covering annual leave and sickness Do you have an interest in hospitality and want to help make a difference in people's lives? If you are kind, compassionate and committed, we would love for you to join our kitchen team at our lovely nursing home, Fornham House. Fornham House is a friendly, family orientated home providing residential and respite care. We have also refurbished our specialist dementia care wing. Situated in the picturesque village of Fornham St Martin, we operate an open person-centred service. We have a truly trusting relationship with our residents- everyone in the home feels like family. What would a typical day look like? Supporting the chef with meal preparation and delivery Maintaining a clean and hygienic environment at all times Following good kitchen practices and basic food hygiene standards This role is a fantastic opportunity for someone interested in working within a kitchen and experience is not essential as we can provide you with a thorough induction and training programme to further develop your skills, including progression to become a chef, along with the support and guidance of a well-established team who truly value their colleagues. In return we offer a comprehensive benefits package including: Company Pension 5.6 weeks paid holiday pay Refer a Friend scheme worth up to £1000 per person Employee Assistance Programme to support your mental health and wellbeing Extensive training courses through our Healthcare Homes Academy Qualifications and Apprenticeship opportunities including Level 2 in Food Production Blue Light Card offering a number of discounts across retail and hospitality Recognition and Long Service awards Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents. If you are looking for a new and rewarding role and want to be part of our growing team of healthcare professionals, then get in touch or apply today.
Cleaner / Yard Porter Monday, Wednesday, Thursday 8:30am to 3:30pm, Tuesday and Friday 7am to 2pm & Saturdays 9am to 12pm (33 hour per week, unpaid break) South Kensington, London SW7 22,309 Dedicated and reliable Cleaner/Yard Porter required to work at a high-end residential block of flats located in South Kensington. You will report directly to the Live In Building Manager and be responsible for the rubbish collection and overall cleanliness and presentation of the development internal and external areas. Duties will include undertaking the internal cleaning of the communal areas involving mopping, vacuuming, dusting, and polishing brass and mirrors. You must have previous cleaning experience and excellent references.
Feb 19, 2026
Full time
Cleaner / Yard Porter Monday, Wednesday, Thursday 8:30am to 3:30pm, Tuesday and Friday 7am to 2pm & Saturdays 9am to 12pm (33 hour per week, unpaid break) South Kensington, London SW7 22,309 Dedicated and reliable Cleaner/Yard Porter required to work at a high-end residential block of flats located in South Kensington. You will report directly to the Live In Building Manager and be responsible for the rubbish collection and overall cleanliness and presentation of the development internal and external areas. Duties will include undertaking the internal cleaning of the communal areas involving mopping, vacuuming, dusting, and polishing brass and mirrors. You must have previous cleaning experience and excellent references.
We are seeking a highly organised & proactive Senior Facilities Manager (SFM) to lead the end-to-end delivery of hard and soft facilities management services across a key residential client estate located in West London. You will own the client relationship on all FM matters, ensure legal compliance and safety, drive service excellence against SLAs/KPIs, and provide day-to-day leadership to the FM team, gardeners, and porters across the estate. The role combines operational leadership, stakeholder engagement (client/residents/leaseholders), and commercial accountability (budgets, contracts, lifecycle planning). Manage all hard and soft service providers, monitoring SLAs and KPIs and re-tendering to ensure delivery of an efficient, quality and value for money service for our clients and the occupiers of their buildings/sites Assist in the preparation and managing budgets in accordance with the RICS code of practice Monitoring and control of budget expenditure in tandem with Cluttons client accounting team Lead and develop FM team, Gardeners & Porters across the portfolio. Assist in the Control of all Environmental and Health and Safety, ensuring compliance across all buildings and sites with legislation, codes of practice and Cluttons policies and procedures Visiting and inspecting buildings and sites as necessary to ensure, as a minimum, key deliverables are met Support capital/refurbishment projects. Maintain accurate records via the systems used within the business. Assist with internal and external parties in relation to project works across the portfolio Regular and accurate reporting to the partners/property managers, clients and Cluttons H&S director Dealing with ad hoc queries and tasks from the property management team, clients and occupiers Developing and building good working relationships with residents & leaseholders to resolve issues promptly and professionally Drive process improvements & service levels across the portfolio. Responsibilities People Overseeing the day-to-day management of the FM, Gardeners & Porters. Liaising with partners and the property managers regularly and updating them on all current matters. Liaising with other departments (e.g. projects and building consultancy and fund management) as necessary. Instructing, managing and supervising of contractors in a good and timely manner who are required to work on sites under our control. Clients and business development Providing client facing expertise in FM related matters Reporting to clients, where instructed, all issues relating to building/site operation Developing and building relationships with clients Identify areas for new business generation Setting and monitoring budgets and accounts in consultation with the property managers, client accounts team and clients Control and accurate coding of invoices ensuring prompt payment of suppliers Ensuring fee income to the business is maximised whilst complying with the RICS code of practice Working with property managers in dealing with insurance claims Point of contact for all contractor invoice queries. Systems and process Acting at all times in accordance with Cluttons' policies and procedures particularly those that relate to the FM function along with health and safety and environmental Ensuring that issues and priorities identified in environmental, general health, safety and fire risk assessments are actioned/dealt with in a timely manner and the online management system (currently RiskWise) is kept up to date Ensuring all contractors used on buildings and sites are competent and accredited in accordance with the company's policies and procedures Actively reviewing procedures and proofing change to improve service delivery and compliance Actively keep all systems updated with correct information & review team outputs using reporting systems. Requirements Proven experience in facilities management, preferably in a residential setting IOSH/NEBOSH qualification or demonstrated knowledge and experience of health and safety Membership of IWFM or another FM qualification Experience of managing residential blocks Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative Experience in facilities management or property management role Setting and management of budgets Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Experience of using property management systems (TRAMPS, Filestore, Vanitfy would be an advantage) Experience in the use of online environmental, health and safety management and compliance systems (e.g RiskWise) Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need. Recruitment agencies Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.
Feb 17, 2026
Full time
We are seeking a highly organised & proactive Senior Facilities Manager (SFM) to lead the end-to-end delivery of hard and soft facilities management services across a key residential client estate located in West London. You will own the client relationship on all FM matters, ensure legal compliance and safety, drive service excellence against SLAs/KPIs, and provide day-to-day leadership to the FM team, gardeners, and porters across the estate. The role combines operational leadership, stakeholder engagement (client/residents/leaseholders), and commercial accountability (budgets, contracts, lifecycle planning). Manage all hard and soft service providers, monitoring SLAs and KPIs and re-tendering to ensure delivery of an efficient, quality and value for money service for our clients and the occupiers of their buildings/sites Assist in the preparation and managing budgets in accordance with the RICS code of practice Monitoring and control of budget expenditure in tandem with Cluttons client accounting team Lead and develop FM team, Gardeners & Porters across the portfolio. Assist in the Control of all Environmental and Health and Safety, ensuring compliance across all buildings and sites with legislation, codes of practice and Cluttons policies and procedures Visiting and inspecting buildings and sites as necessary to ensure, as a minimum, key deliverables are met Support capital/refurbishment projects. Maintain accurate records via the systems used within the business. Assist with internal and external parties in relation to project works across the portfolio Regular and accurate reporting to the partners/property managers, clients and Cluttons H&S director Dealing with ad hoc queries and tasks from the property management team, clients and occupiers Developing and building good working relationships with residents & leaseholders to resolve issues promptly and professionally Drive process improvements & service levels across the portfolio. Responsibilities People Overseeing the day-to-day management of the FM, Gardeners & Porters. Liaising with partners and the property managers regularly and updating them on all current matters. Liaising with other departments (e.g. projects and building consultancy and fund management) as necessary. Instructing, managing and supervising of contractors in a good and timely manner who are required to work on sites under our control. Clients and business development Providing client facing expertise in FM related matters Reporting to clients, where instructed, all issues relating to building/site operation Developing and building relationships with clients Identify areas for new business generation Setting and monitoring budgets and accounts in consultation with the property managers, client accounts team and clients Control and accurate coding of invoices ensuring prompt payment of suppliers Ensuring fee income to the business is maximised whilst complying with the RICS code of practice Working with property managers in dealing with insurance claims Point of contact for all contractor invoice queries. Systems and process Acting at all times in accordance with Cluttons' policies and procedures particularly those that relate to the FM function along with health and safety and environmental Ensuring that issues and priorities identified in environmental, general health, safety and fire risk assessments are actioned/dealt with in a timely manner and the online management system (currently RiskWise) is kept up to date Ensuring all contractors used on buildings and sites are competent and accredited in accordance with the company's policies and procedures Actively reviewing procedures and proofing change to improve service delivery and compliance Actively keep all systems updated with correct information & review team outputs using reporting systems. Requirements Proven experience in facilities management, preferably in a residential setting IOSH/NEBOSH qualification or demonstrated knowledge and experience of health and safety Membership of IWFM or another FM qualification Experience of managing residential blocks Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative Experience in facilities management or property management role Setting and management of budgets Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Experience of using property management systems (TRAMPS, Filestore, Vanitfy would be an advantage) Experience in the use of online environmental, health and safety management and compliance systems (e.g RiskWise) Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need. Recruitment agencies Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.
JOB TITLE : DAY PORTER LOCATION : LONDON W1 A large residential complex based in London s West End require a reliable and competent Front Desk Porter to provide a high level of customer service and security presence in a team based role - this role requires cover across rostered weekends and bank holidays. Good references are essential 1. PURPOSE To provide an efficient and courteous level of assistance and service at all times to all tenants of and visitors to the building; To provide on a 5 Days in 7 rotational basis, a security presence in the building and in the course of their duties ensure the safety and well-being of the tenants (Shits are 7am - 2pm or 2pm - 10-pm) 1.3 To assist the supervisor, as necessary, in the smooth and efficient running of the building. 2. DUTIES AND RESPONSIBILITIES The following is a summary of the primary functions of the position. Full details of duties and responsibilities in relation to each function will be provided by the Supervisor Safety and Security To provide a manned presence in the reception area and to check all persons entering or leaving the building ensuring that unauthorised persons do not gain access; To make regular internal inspections of the building as directed by the supervisor and to report as required on any findings; To keep daily diary of events and activities which occur within the building and to record in a visitors book details of all visitors, contractors, suppliers and other persons; To make appropriate entries into the register books regarding pest control, maintenance items, appointments with the estate office staff to provide working information for the contractor/maintenance staff/office staff concerned; To complete the daily Incident Report and pass to the House Manager upon his arrival; To monitor CCTV and Interphone systems on Reception and to take any necessary appropriate action; To review the CCTV footage when requested by the Police and, if appropriate, print off pictures or download the footage for the Police to take away. General Duties To ensure a clean and smart personal appearance and presentation at all times and to wear the prescribed uniform with jacket buttoned when worn Protective clothing is to be worn as appropriate whenever necessary; To deal efficiently with arrivals and departure of tenants in accordance with instructions. Cleaning and Maintenance To carry out designated cleaning tasks as may be directed by the Night Supervisor; To instruct or call in appropriate contractors as circumstances demand to maintain the smooth running and integrity of the building and the safety and well-being of its occupants; To respond as appropriate to breakdowns and emergencies (full training will be given).
Feb 10, 2026
Full time
JOB TITLE : DAY PORTER LOCATION : LONDON W1 A large residential complex based in London s West End require a reliable and competent Front Desk Porter to provide a high level of customer service and security presence in a team based role - this role requires cover across rostered weekends and bank holidays. Good references are essential 1. PURPOSE To provide an efficient and courteous level of assistance and service at all times to all tenants of and visitors to the building; To provide on a 5 Days in 7 rotational basis, a security presence in the building and in the course of their duties ensure the safety and well-being of the tenants (Shits are 7am - 2pm or 2pm - 10-pm) 1.3 To assist the supervisor, as necessary, in the smooth and efficient running of the building. 2. DUTIES AND RESPONSIBILITIES The following is a summary of the primary functions of the position. Full details of duties and responsibilities in relation to each function will be provided by the Supervisor Safety and Security To provide a manned presence in the reception area and to check all persons entering or leaving the building ensuring that unauthorised persons do not gain access; To make regular internal inspections of the building as directed by the supervisor and to report as required on any findings; To keep daily diary of events and activities which occur within the building and to record in a visitors book details of all visitors, contractors, suppliers and other persons; To make appropriate entries into the register books regarding pest control, maintenance items, appointments with the estate office staff to provide working information for the contractor/maintenance staff/office staff concerned; To complete the daily Incident Report and pass to the House Manager upon his arrival; To monitor CCTV and Interphone systems on Reception and to take any necessary appropriate action; To review the CCTV footage when requested by the Police and, if appropriate, print off pictures or download the footage for the Police to take away. General Duties To ensure a clean and smart personal appearance and presentation at all times and to wear the prescribed uniform with jacket buttoned when worn Protective clothing is to be worn as appropriate whenever necessary; To deal efficiently with arrivals and departure of tenants in accordance with instructions. Cleaning and Maintenance To carry out designated cleaning tasks as may be directed by the Night Supervisor; To instruct or call in appropriate contractors as circumstances demand to maintain the smooth running and integrity of the building and the safety and well-being of its occupants; To respond as appropriate to breakdowns and emergencies (full training will be given).
We are looking for a Building Manager to oversee the daily operations of a block of 76 residential flats in Kensington W14, based in your own stylish office on the ground floor, and managing 3 staff (being 2 full time concierges porters and 1 part time cleaner). You would manage the ongoing maintenance of the common areas of the building, using the service charge fund. You should have excellent organisational and project management skills. You would ensure that the building remains in compliance with applicable policies, regulations, and building codes (especially relating to safety), including monitoring for changes in requirements and good practice and coordinating staff training. Existing knowledge of relevant laws, regulations and building codes is desirable but not essential. You will interact with many individuals ranging from the staff, flat leaseholders, other residents and contractors, which requires strong communication skills and ability to resolve any problems or issues. You will be reasonably proficient at using Windows based computers including Microsoft Outlook, Word and Excel and Adobe Acrobat. You will have good relevant experience but not necessarily as a building manager. Terms: 6 hours per day, Monday to Friday (with some flexibility on timing, e.g. could fit around school runs), i.e. 30 hours per week, with 28 days paid holidays per year, and the option to participate in a Nest pension (we would make statutory contributions). Salary £34,000 per year. Send your CV now by clicking APPLY or for full details, contact .
Feb 10, 2026
Full time
We are looking for a Building Manager to oversee the daily operations of a block of 76 residential flats in Kensington W14, based in your own stylish office on the ground floor, and managing 3 staff (being 2 full time concierges porters and 1 part time cleaner). You would manage the ongoing maintenance of the common areas of the building, using the service charge fund. You should have excellent organisational and project management skills. You would ensure that the building remains in compliance with applicable policies, regulations, and building codes (especially relating to safety), including monitoring for changes in requirements and good practice and coordinating staff training. Existing knowledge of relevant laws, regulations and building codes is desirable but not essential. You will interact with many individuals ranging from the staff, flat leaseholders, other residents and contractors, which requires strong communication skills and ability to resolve any problems or issues. You will be reasonably proficient at using Windows based computers including Microsoft Outlook, Word and Excel and Adobe Acrobat. You will have good relevant experience but not necessarily as a building manager. Terms: 6 hours per day, Monday to Friday (with some flexibility on timing, e.g. could fit around school runs), i.e. 30 hours per week, with 28 days paid holidays per year, and the option to participate in a Nest pension (we would make statutory contributions). Salary £34,000 per year. Send your CV now by clicking APPLY or for full details, contact .
Young People and Families Worker (Wales and South West England) Contract type: One year, Fixed term, Hybrid Travel: Regular travel around Wales and the South West of England region with occasional UK travel This role is for a hybrid worker with the expectation is that you will spend at least 40% of your working time in our office spaces or working in community settings. Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. Are you passionate about improving the lives of children, young people and their families? Are you experienced in creating inspiring programmes and offering life-changing one-to-one support? Are you committed to putting children and young people at the heart of decision-making? About the role We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service. This role will be based in Wales (Cardiff office) and the South West of England, but will also support service delivery across UK. As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer, both locally and nationally. You will help young people living with arthritis to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, creating a community of peer support for young people and families and working with volunteers to co-deliver self-management activities on a variety of topics. You will also co-design an exciting program of social events, youth voice opportunities, digital content and residential events. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary teams to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth. About you If your knowledge, skills and experience include the following then we would love to hear from you: Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care - with a passion for improving the lives of both children and young people as well as their families. Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management. Experience of taking a person-centred approach when providing support. Experience of using a community development/youth work approach to co-design and deliver a quality service/project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen. Knowledge and experience of safeguarding and safe working policies and procedures. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability. Application deadline and shortlisting: We advise candidates to apply early as we reserve the right to close applications ahead of this date. Only shortlisted candidates will be contacted. We do not wish to receive contact from agencies or media sales. Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. Interview Interviews will take place in the Cardiff office on Thursday 5 March 2026. Our Cardiff office address is Quest House, St Mellons Business Park, Fortran Road, Cardiff, CF3 0EY. As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
Feb 10, 2026
Full time
Young People and Families Worker (Wales and South West England) Contract type: One year, Fixed term, Hybrid Travel: Regular travel around Wales and the South West of England region with occasional UK travel This role is for a hybrid worker with the expectation is that you will spend at least 40% of your working time in our office spaces or working in community settings. Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. Are you passionate about improving the lives of children, young people and their families? Are you experienced in creating inspiring programmes and offering life-changing one-to-one support? Are you committed to putting children and young people at the heart of decision-making? About the role We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service. This role will be based in Wales (Cardiff office) and the South West of England, but will also support service delivery across UK. As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer, both locally and nationally. You will help young people living with arthritis to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, creating a community of peer support for young people and families and working with volunteers to co-deliver self-management activities on a variety of topics. You will also co-design an exciting program of social events, youth voice opportunities, digital content and residential events. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary teams to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth. About you If your knowledge, skills and experience include the following then we would love to hear from you: Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care - with a passion for improving the lives of both children and young people as well as their families. Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management. Experience of taking a person-centred approach when providing support. Experience of using a community development/youth work approach to co-design and deliver a quality service/project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen. Knowledge and experience of safeguarding and safe working policies and procedures. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability. Application deadline and shortlisting: We advise candidates to apply early as we reserve the right to close applications ahead of this date. Only shortlisted candidates will be contacted. We do not wish to receive contact from agencies or media sales. Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. Interview Interviews will take place in the Cardiff office on Thursday 5 March 2026. Our Cardiff office address is Quest House, St Mellons Business Park, Fortran Road, Cardiff, CF3 0EY. As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
