Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Rivermere Care Home in Sevenoaks, Kent. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Aug 26, 2026
Full time
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Rivermere Care Home in Sevenoaks, Kent. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Care Assistant (Care homes) Calcot, Reading £13.87 per hour (£15.26 at weekends) Contract Type: Full Time (42 hours per week) Working Pattern: Days, Weekends Hours: Three consecutive days on with three consecutive days off, 6 weeks rolling rota You must hold either The Care Certificate or a minimum of Level 2 NVQ in Health and Social Care. Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. About Friends Place, Calcot Recently opened in July 2025, Friends Place, Calcot is more than just a care home - it is a vibrant, welcoming community designed to provide exceptional residential, dementia, and respite care. Run by Friends of the Elderly, where we pride ourselves on delivering personalised, compassionate care in a state-of-the-art facility. Located in the heart of Calcot, Reading, our home features: A cinema for residents to enjoy movie nights and entertainment. A stylish salon offering professional pampering. A peaceful tea room for reflection or a chat with friends. A vibrant bar for socialising and relaxation. The modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported. We are recruiting for a Care Assistant to join the team. Joining us as a Care Assistant, you will help our residents with various tasks including: Personal care. Companionship. Meal preparation. Mobility. Keeping care records up to date. We would like our Care Assistant to join us with at least 6 months experience in a care home environment. Empathetic and respectful, self-motivated and flexible, you will be a team player who is always willing to go the extra mile, enabling our residents to lead fulfilled lives. We would like you to have a real passion for care. Someone who sees this as an opportunity to build solid relationships with our residents, to allow them to live well in later life by putting them at the heart of all that you do. This isn't just a job; it's about making a difference to older people's lives every day. Why Join Friends of the Elderly? Heritage of Care: Work with a trusted organisation backed by over a century of expertise. Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values. State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community. Professional Development: Access training and career development opportunities. Make Your Mark This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents' lives and the community. In return for your hard work and dedication, you can look forward to a wealth of benefits: Group Pension Plan, with a 6% contribution from us. Generous annual leave. Wellbeing support through various initiatives, including an employeeassistanceprogramme. Learning, development, and progression opportunities. Monthly prize draw, with 3 prizes to be won. Retail discount schemes to make your salary go further. Access to loans at affordable rates, saving directly from salary and advance pay already earned. Health cash plans for you and your family. Cycle to work scheme. Long service awards that increase with length of service. Refer a friend to work for us and receive a £200 bonus. Uniforms are provided Free DBS checks. Safeguarding: Keeping everyone safe is one of the charity'score values andis central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away. Criminal record checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record. Equality, Diversity, and Inclusion: Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. A charity where everyone is equal butdefinitely notthe same. Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts andretainsthe best people. People that care and can make a difference. We currently do not providesponsorshipbut we welcome applications from those who have a right work in the UK. Don'tdelay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
Aug 26, 2026
Full time
Care Assistant (Care homes) Calcot, Reading £13.87 per hour (£15.26 at weekends) Contract Type: Full Time (42 hours per week) Working Pattern: Days, Weekends Hours: Three consecutive days on with three consecutive days off, 6 weeks rolling rota You must hold either The Care Certificate or a minimum of Level 2 NVQ in Health and Social Care. Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. About Friends Place, Calcot Recently opened in July 2025, Friends Place, Calcot is more than just a care home - it is a vibrant, welcoming community designed to provide exceptional residential, dementia, and respite care. Run by Friends of the Elderly, where we pride ourselves on delivering personalised, compassionate care in a state-of-the-art facility. Located in the heart of Calcot, Reading, our home features: A cinema for residents to enjoy movie nights and entertainment. A stylish salon offering professional pampering. A peaceful tea room for reflection or a chat with friends. A vibrant bar for socialising and relaxation. The modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported. We are recruiting for a Care Assistant to join the team. Joining us as a Care Assistant, you will help our residents with various tasks including: Personal care. Companionship. Meal preparation. Mobility. Keeping care records up to date. We would like our Care Assistant to join us with at least 6 months experience in a care home environment. Empathetic and respectful, self-motivated and flexible, you will be a team player who is always willing to go the extra mile, enabling our residents to lead fulfilled lives. We would like you to have a real passion for care. Someone who sees this as an opportunity to build solid relationships with our residents, to allow them to live well in later life by putting them at the heart of all that you do. This isn't just a job; it's about making a difference to older people's lives every day. Why Join Friends of the Elderly? Heritage of Care: Work with a trusted organisation backed by over a century of expertise. Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values. State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community. Professional Development: Access training and career development opportunities. Make Your Mark This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents' lives and the community. In return for your hard work and dedication, you can look forward to a wealth of benefits: Group Pension Plan, with a 6% contribution from us. Generous annual leave. Wellbeing support through various initiatives, including an employeeassistanceprogramme. Learning, development, and progression opportunities. Monthly prize draw, with 3 prizes to be won. Retail discount schemes to make your salary go further. Access to loans at affordable rates, saving directly from salary and advance pay already earned. Health cash plans for you and your family. Cycle to work scheme. Long service awards that increase with length of service. Refer a friend to work for us and receive a £200 bonus. Uniforms are provided Free DBS checks. Safeguarding: Keeping everyone safe is one of the charity'score values andis central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away. Criminal record checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record. Equality, Diversity, and Inclusion: Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. A charity where everyone is equal butdefinitely notthe same. Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts andretainsthe best people. People that care and can make a difference. We currently do not providesponsorshipbut we welcome applications from those who have a right work in the UK. Don'tdelay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
Care Assistant (Nights) Calcot, Reading £15.26 per hour Contract Type: Full Time (42 hours per week) Working Pattern: Nights Hours: 12 hour shifts, 8 pm to 8 am working on rolling rota of 3 consecutive days on and 3 consecutive days off You must hold either The Care Certificate or a minimum of Level 2 NVQ in Health and Social Care. Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. About Friends Place, Calcot Recently opened in July 2025, Friends Place, Calcot is more than just a care home - it is a vibrant, welcoming community designed to provide exceptional residential, dementia, and respite care. Run by Friends of the Elderly, where we pride ourselves on delivering personalised, compassionate care in a state-of-the-art facility. Located in the heart of Calcot, Reading, our home features: A cinema for residents to enjoy movie nights and entertainment. A stylish salon offering professional pampering. A peaceful tea room for reflection or a chat with friends. A vibrant bar for socialising and relaxation. The modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported. We are recruiting for a Care Assistant to join the team. Joining us as a Care Assistant, you will help our residents with various tasks including: Personal care. Companionship. Meal preparation. Mobility. Keeping care records up to date. We would like our Care Assistant to join us with at least 6 months experience in a care home environment. Empathetic and respectful, self-motivated and flexible, you will be a team player who is always willing to go the extra mile, enabling our residents to lead fulfilled lives. We would like you to have a real passion for care. Someone who sees this as an opportunity to build solid relationships with our residents, to allow them to live well in later life by putting them at the heart of all that you do. This isn't just a job; it's about making a difference to older people's lives every day. Why Join Friends of the Elderly? Heritage of Care: Work with a trusted organisation backed by over a century of expertise. Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values. State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community. Professional Development: Access training and career development opportunities. Make Your Mark This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents' lives and the community. In return for your hard work and dedication, you can look forward to a wealth of benefits: Group Pension Plan, with a 6% contribution from us. Generous annual leave. Wellbeing support through various initiatives, including an employeeassistanceprogramme. Learning, development, and progression opportunities. Monthly prize draw, with 3 prizes to be won. Retail discount schemes to make your salary go further. Access to loans at affordable rates, saving directly from salary and advance pay already earned. Health cash plans for you and your family. Cycle to work scheme. Long service awards that increase with length of service. Refer a friend to work for us and receive a £200 bonus. Uniforms are provided Free DBS checks. Safeguarding: Keeping everyone safe is one of the charity'score values andis central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away. Criminal record checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record. Equality, Diversity, and Inclusion: Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. A charity where everyone is equal butdefinitely notthe same. Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts andretainsthe best people. People that care and can make a difference. We currently do not providesponsorshipbut we welcome applications from those who have a right work in the UK. Don'tdelay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
Aug 26, 2026
Full time
Care Assistant (Nights) Calcot, Reading £15.26 per hour Contract Type: Full Time (42 hours per week) Working Pattern: Nights Hours: 12 hour shifts, 8 pm to 8 am working on rolling rota of 3 consecutive days on and 3 consecutive days off You must hold either The Care Certificate or a minimum of Level 2 NVQ in Health and Social Care. Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty. About Friends Place, Calcot Recently opened in July 2025, Friends Place, Calcot is more than just a care home - it is a vibrant, welcoming community designed to provide exceptional residential, dementia, and respite care. Run by Friends of the Elderly, where we pride ourselves on delivering personalised, compassionate care in a state-of-the-art facility. Located in the heart of Calcot, Reading, our home features: A cinema for residents to enjoy movie nights and entertainment. A stylish salon offering professional pampering. A peaceful tea room for reflection or a chat with friends. A vibrant bar for socialising and relaxation. The modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported. We are recruiting for a Care Assistant to join the team. Joining us as a Care Assistant, you will help our residents with various tasks including: Personal care. Companionship. Meal preparation. Mobility. Keeping care records up to date. We would like our Care Assistant to join us with at least 6 months experience in a care home environment. Empathetic and respectful, self-motivated and flexible, you will be a team player who is always willing to go the extra mile, enabling our residents to lead fulfilled lives. We would like you to have a real passion for care. Someone who sees this as an opportunity to build solid relationships with our residents, to allow them to live well in later life by putting them at the heart of all that you do. This isn't just a job; it's about making a difference to older people's lives every day. Why Join Friends of the Elderly? Heritage of Care: Work with a trusted organisation backed by over a century of expertise. Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values. State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community. Professional Development: Access training and career development opportunities. Make Your Mark This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents' lives and the community. In return for your hard work and dedication, you can look forward to a wealth of benefits: Group Pension Plan, with a 6% contribution from us. Generous annual leave. Wellbeing support through various initiatives, including an employeeassistanceprogramme. Learning, development, and progression opportunities. Monthly prize draw, with 3 prizes to be won. Retail discount schemes to make your salary go further. Access to loans at affordable rates, saving directly from salary and advance pay already earned. Health cash plans for you and your family. Cycle to work scheme. Long service awards that increase with length of service. Refer a friend to work for us and receive a £200 bonus. Uniforms are provided Free DBS checks. Safeguarding: Keeping everyone safe is one of the charity'score values andis central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away. Criminal record checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record. Equality, Diversity, and Inclusion: Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. A charity where everyone is equal butdefinitely notthe same. Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts andretainsthe best people. People that care and can make a difference. We currently do not providesponsorshipbut we welcome applications from those who have a right work in the UK. Don'tdelay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
Head of Housing Transformation & Improvement Location: London / Hybrid Contract: Interim, 3-6 months initially Rate: Circa £300 Umbrella per day Working pattern: Hybrid, with approximately 3 days on site Department: Housing Service Reports to: Assistant Director, Housing Improvement & Governance An excellent interim opportunity has arisen for an experienced Head of Housing Transformation & Improvement to lead major change, improvement and delivery programmes within a London local authority Housing Service. This is a high-profile leadership role supporting a Housing Service on an ambitious improvement journey. You will lead a portfolio of complex programmes and projects designed to strengthen operational delivery, improve resident outcomes, embed effective governance and deliver financial sustainability. Working closely with the Assistant Director and senior leadership team, you will drive the delivery of key priorities including HRA budget management and savings, service charge reviews, multi-year transformation programmes, policy and strategy implementation, inspection readiness, digital improvement and investment in housing stock. Key responsibilities Lead and oversee a coordinated portfolio of Housing transformation, improvement and business-change programmes. Establish and embed robust project and programme management practices across the service. Drive delivery of priority initiatives, including HRA financial recovery, savings programmes, service charge reviews and service redesign. Support the development and delivery of a long-term Housing plan, translating strategic priorities into practical, measurable delivery activity. Develop effective programme governance, reporting arrangements, performance indicators, budgets, targets and risk-management processes. Lead multidisciplinary delivery teams, bringing together colleagues across Housing, Finance, Data, Systems, Improvement and Operations. Analyse service-delivery options, assess value for money and develop evidence-based recommendations for senior leaders and elected members. Ensure resident insight, tenant satisfaction and meaningful engagement shape service improvement activity. Lead the development of evidence-led Housing strategies, policies and practices that reflect legislation, regulation and organisational priorities. Build strong relationships with senior officers, councillors, partners and stakeholders to secure buy-in and maintain delivery momentum. Maintain awareness of key housing legislation, national policy, regulatory expectations and external funding opportunities. About youYou will be an accomplished programme, transformation or service-improvement leader with substantial experience operating in a complex public-sector environment. You will bring: Significant experience delivering complex transformation programmes and projects, ideally within local authority Housing, social housing or a related public-sector setting. Strong knowledge of the challenges facing Housing Services, including HRA finances, resident satisfaction, regulatory compliance, service charges and operational performance. Experience of working with senior officers, councillors and stakeholders within a politically led organisation. Proven ability to lead multidisciplinary teams and coordinate activity across a matrix-managed environment. A strong understanding of programme governance, benefits realisation, performance management, budget monitoring and risk management. Excellent stakeholder-management and influencing skills, including the confidence to challenge constructively and gain support for change. The ability to turn strategy into clear delivery plans, with measurable outcomes and accountability. Strong written, analytical and verbal communication skills, including the ability to present complex information clearly to senior audiences. A recognised project or programme management qualification, such as PRINCE2, MSP or APM, is highly desirable. Degree-level education or equivalent relevant professional experience. This is a fantastic opportunity for a credible and delivery-focused Housing transformation professional to make a tangible impact on services, finances and outcomes for residents. To apply, please submit your CV outlining your relevant local authority Housing, programme delivery and transformation experience.
Aug 26, 2026
Full time
Head of Housing Transformation & Improvement Location: London / Hybrid Contract: Interim, 3-6 months initially Rate: Circa £300 Umbrella per day Working pattern: Hybrid, with approximately 3 days on site Department: Housing Service Reports to: Assistant Director, Housing Improvement & Governance An excellent interim opportunity has arisen for an experienced Head of Housing Transformation & Improvement to lead major change, improvement and delivery programmes within a London local authority Housing Service. This is a high-profile leadership role supporting a Housing Service on an ambitious improvement journey. You will lead a portfolio of complex programmes and projects designed to strengthen operational delivery, improve resident outcomes, embed effective governance and deliver financial sustainability. Working closely with the Assistant Director and senior leadership team, you will drive the delivery of key priorities including HRA budget management and savings, service charge reviews, multi-year transformation programmes, policy and strategy implementation, inspection readiness, digital improvement and investment in housing stock. Key responsibilities Lead and oversee a coordinated portfolio of Housing transformation, improvement and business-change programmes. Establish and embed robust project and programme management practices across the service. Drive delivery of priority initiatives, including HRA financial recovery, savings programmes, service charge reviews and service redesign. Support the development and delivery of a long-term Housing plan, translating strategic priorities into practical, measurable delivery activity. Develop effective programme governance, reporting arrangements, performance indicators, budgets, targets and risk-management processes. Lead multidisciplinary delivery teams, bringing together colleagues across Housing, Finance, Data, Systems, Improvement and Operations. Analyse service-delivery options, assess value for money and develop evidence-based recommendations for senior leaders and elected members. Ensure resident insight, tenant satisfaction and meaningful engagement shape service improvement activity. Lead the development of evidence-led Housing strategies, policies and practices that reflect legislation, regulation and organisational priorities. Build strong relationships with senior officers, councillors, partners and stakeholders to secure buy-in and maintain delivery momentum. Maintain awareness of key housing legislation, national policy, regulatory expectations and external funding opportunities. About youYou will be an accomplished programme, transformation or service-improvement leader with substantial experience operating in a complex public-sector environment. You will bring: Significant experience delivering complex transformation programmes and projects, ideally within local authority Housing, social housing or a related public-sector setting. Strong knowledge of the challenges facing Housing Services, including HRA finances, resident satisfaction, regulatory compliance, service charges and operational performance. Experience of working with senior officers, councillors and stakeholders within a politically led organisation. Proven ability to lead multidisciplinary teams and coordinate activity across a matrix-managed environment. A strong understanding of programme governance, benefits realisation, performance management, budget monitoring and risk management. Excellent stakeholder-management and influencing skills, including the confidence to challenge constructively and gain support for change. The ability to turn strategy into clear delivery plans, with measurable outcomes and accountability. Strong written, analytical and verbal communication skills, including the ability to present complex information clearly to senior audiences. A recognised project or programme management qualification, such as PRINCE2, MSP or APM, is highly desirable. Degree-level education or equivalent relevant professional experience. This is a fantastic opportunity for a credible and delivery-focused Housing transformation professional to make a tangible impact on services, finances and outcomes for residents. To apply, please submit your CV outlining your relevant local authority Housing, programme delivery and transformation experience.
Hamberley Care Management Limited
Oxford, Oxfordshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Kitchen Assistant to help us achieve our goals. As our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitchen. Joining us at Chawley Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays - Pro Rota for Part time Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Supporting the Chefs in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents Plan, prepare, and serve balanced meals that meet dietary requirements To ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used Manage all stocks and stores ensuring all food is correctly marked and stock rotation systems are in place To maintain accurate records to satisfy food hygiene requirement such as fridge temperature checks Could you be part of our team? About You: Proven experience working in a similar catering role, ideally in a care or similar environment. Committed to customer care and first-class service provision Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Chawley Grove Chawley Grove is a luxurious care home in Oxford, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Aug 26, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Kitchen Assistant to help us achieve our goals. As our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitchen. Joining us at Chawley Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays - Pro Rota for Part time Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Supporting the Chefs in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents Plan, prepare, and serve balanced meals that meet dietary requirements To ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used Manage all stocks and stores ensuring all food is correctly marked and stock rotation systems are in place To maintain accurate records to satisfy food hygiene requirement such as fridge temperature checks Could you be part of our team? About You: Proven experience working in a similar catering role, ideally in a care or similar environment. Committed to customer care and first-class service provision Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Chawley Grove Chawley Grove is a luxurious care home in Oxford, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Food Services Assistant Job Description: Food Services Assistant Puttenham Hill House Carehome.co.uk rating: 9.8/10 Salary: £13.30 - £14.30 per hour depending on experience Permanent 30 hour contract Locations: Puttenham Hill House Time Type: Full time Responsibilities Providing excellent customer service to all our residents Ensuring high quality food presentation at all times Serving meals and drinks to residents in the dining areas and to their rooms Cleaning of the dining area ensuring it's tidy and presentable Serving refreshments outside of meal times to residents, relatives and visitors as required Key Skills / Qualifications Experience in a customer facing environment with a Basic Food Hygiene Certificate, you want to deliver an excellent service to make our residents feel at home. You'll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a pleasant dining experience. Comfortable communicating with others - nothing is too much trouble, you're always happy to help the wider team, cherishing the little moments with our residents. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.
Aug 26, 2026
Full time
Food Services Assistant Job Description: Food Services Assistant Puttenham Hill House Carehome.co.uk rating: 9.8/10 Salary: £13.30 - £14.30 per hour depending on experience Permanent 30 hour contract Locations: Puttenham Hill House Time Type: Full time Responsibilities Providing excellent customer service to all our residents Ensuring high quality food presentation at all times Serving meals and drinks to residents in the dining areas and to their rooms Cleaning of the dining area ensuring it's tidy and presentable Serving refreshments outside of meal times to residents, relatives and visitors as required Key Skills / Qualifications Experience in a customer facing environment with a Basic Food Hygiene Certificate, you want to deliver an excellent service to make our residents feel at home. You'll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a pleasant dining experience. Comfortable communicating with others - nothing is too much trouble, you're always happy to help the wider team, cherishing the little moments with our residents. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.
Huntingdonshire District Council
Huntingdon, Cambridgeshire
Private Sector Housing Officer (Enforcement) or Private Sector Housing Assistant (Enforcement) Hours 37 (fixed term 18 month contract) Location Huntingdon Contract Type Fixed term full time Closing Date 3 September :00 Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making. At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first. As local government continues to evolve, Huntingdonshire District Council is preparing for an exciting period of change through Local Government Reorganisation . While organisational structures may change in the coming years, our commitment to delivering excellent services for our communities remains unchanged. Joining HDC now gives you a unique opportunity to make a meaningful impact today whilst helping to shape the future of local government across our area. We are looking for people who are motivated by public service, embrace innovation, and want to play a part in building the organisation of tomorrow. Job details We have an exciting opportunity for a motivated and enthusiastic individual to join our Environmental Health team as a Private Sector Housing Officer (Enforcement) on a fixed term basis in response to new duties such as the Renters' Rights Act 2025; there is potential to extend subject to funding. About the role You will have a key role in a small highly motivated and competent environmental health team. The team covers a wide range of work areas, and you'll be responsible for a variety of work within the area of private sector housing. We aim to make the district a safe place to work, live and visit by delivering good quality, high value-for-money services with good control and compliance with statutory obligations and we need you to help us achieve those goals. We are open to two entry points depending on your experience and you will need to indicate within your application which role you specifically wish to be considered for. There is only one role available. About you Private Sector Housing Officer (Enforcement) With a certificate of competency for the Housing Health and Safety Rating System and at least 2 years proven experience in the field of private sector housing enforcement your experience will mean you are able to take a case through from an initial service request all the way to enforcement action if required. You'll have knowledge of PACE alongside the knowledge to prepare cases for legal proceedings. You will have experience of working in an investigative and/or customer focussed role and will be looking to develop this in the area of Private Sector Housing. A willingness to learn, develop your skills and apply your learning will be key in this role. For both entry points you will need to be an excellent communicator and you will confidently deal with a wide range of customers including businesses, members of the public and partner agencies and be able to interpret legislation and guidance to resolve complaints and/or provide guidance to customers. With strong organisational skills you will prioritise your own workload and ensure deadlines are met and a high level of customer service is always provided. An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role. We recognise that some candidates may choose to use AI tools to support their application. While we welcome the use of technology to help present your experience and achievements, we ask that the content of your application remains an accurate reflection of your own skills, knowledge and experience.In particular, we encourage candidates to demonstrate how they meet the criteria for the role by providing specific examples from their own experience. This helps us to better assess your suitability for the position. For many of our roles, our hybrid work model enables employees to work remotely while allowing for in-office collaboration opportunities across the district, with an expectation of being in the office at least two days a week. However, please note that some positions may require a more consistent presence in the office due to the nature of the work. Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying. Working for the council As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment. Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
Aug 26, 2026
Full time
Private Sector Housing Officer (Enforcement) or Private Sector Housing Assistant (Enforcement) Hours 37 (fixed term 18 month contract) Location Huntingdon Contract Type Fixed term full time Closing Date 3 September :00 Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making. At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first. As local government continues to evolve, Huntingdonshire District Council is preparing for an exciting period of change through Local Government Reorganisation . While organisational structures may change in the coming years, our commitment to delivering excellent services for our communities remains unchanged. Joining HDC now gives you a unique opportunity to make a meaningful impact today whilst helping to shape the future of local government across our area. We are looking for people who are motivated by public service, embrace innovation, and want to play a part in building the organisation of tomorrow. Job details We have an exciting opportunity for a motivated and enthusiastic individual to join our Environmental Health team as a Private Sector Housing Officer (Enforcement) on a fixed term basis in response to new duties such as the Renters' Rights Act 2025; there is potential to extend subject to funding. About the role You will have a key role in a small highly motivated and competent environmental health team. The team covers a wide range of work areas, and you'll be responsible for a variety of work within the area of private sector housing. We aim to make the district a safe place to work, live and visit by delivering good quality, high value-for-money services with good control and compliance with statutory obligations and we need you to help us achieve those goals. We are open to two entry points depending on your experience and you will need to indicate within your application which role you specifically wish to be considered for. There is only one role available. About you Private Sector Housing Officer (Enforcement) With a certificate of competency for the Housing Health and Safety Rating System and at least 2 years proven experience in the field of private sector housing enforcement your experience will mean you are able to take a case through from an initial service request all the way to enforcement action if required. You'll have knowledge of PACE alongside the knowledge to prepare cases for legal proceedings. You will have experience of working in an investigative and/or customer focussed role and will be looking to develop this in the area of Private Sector Housing. A willingness to learn, develop your skills and apply your learning will be key in this role. For both entry points you will need to be an excellent communicator and you will confidently deal with a wide range of customers including businesses, members of the public and partner agencies and be able to interpret legislation and guidance to resolve complaints and/or provide guidance to customers. With strong organisational skills you will prioritise your own workload and ensure deadlines are met and a high level of customer service is always provided. An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role. We recognise that some candidates may choose to use AI tools to support their application. While we welcome the use of technology to help present your experience and achievements, we ask that the content of your application remains an accurate reflection of your own skills, knowledge and experience.In particular, we encourage candidates to demonstrate how they meet the criteria for the role by providing specific examples from their own experience. This helps us to better assess your suitability for the position. For many of our roles, our hybrid work model enables employees to work remotely while allowing for in-office collaboration opportunities across the district, with an expectation of being in the office at least two days a week. However, please note that some positions may require a more consistent presence in the office due to the nature of the work. Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying. Working for the council As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment. Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Braintree Mews Care Home in Braintree. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Aug 26, 2026
Full time
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Braintree Mews Care Home in Braintree. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Moorlands Lodge Care Home in Surrey. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Aug 26, 2026
Full time
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Moorlands Lodge Care Home in Surrey. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
The Winding , Cable Drive, Helsby, WA6 0FP £13.23 per hour Turn everyday moments into something meaningful We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new Customer Supporter to our vibrant Retirement Community at The Winding, Cable Drive, Helsby, WA6 0FP. You'll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first - every single day. is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. Your role Welcome customers and provide front of house reception support Create engaging individual and group activities that reflect personal interests Promote and review activities to help customers achieve their goals Support customers to connect with and feel part of their local community Enable customers to continue to live life on their terms (If you have experience as a Wellbeing Assistant, Activities Coordinator, supporting others to live their life to the fullest, or promoting independence, we'd love to hear from you). Ability to develop and lead activities that involve and inspire customers Strong interpersonal and customer care skills Confidence in prioritising tasks and meeting deadlines Basic Microsoft Word and Excel knowledge This role may require weekend working so a flexible approach is required NVQ Level 2 in Health and Social Care, or willingness to work towards it Your rewards You deserve more than the basics. That's why, alongside 33 days' annual leave pro rata (rising to 38, including bank holidays),occupational sick pay linked to length of service, and a contributory pension scheme, we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and annual leave purchase scheme Company-funded training and ongoing career development opportunities Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements Some rewards are subject to a qualifying period or other criteria - visit our website for more information. Before you apply We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. Inclusion is one of our core values where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Customer Service, Healthcare
Aug 26, 2026
Full time
The Winding , Cable Drive, Helsby, WA6 0FP £13.23 per hour Turn everyday moments into something meaningful We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new Customer Supporter to our vibrant Retirement Community at The Winding, Cable Drive, Helsby, WA6 0FP. You'll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first - every single day. is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. Your role Welcome customers and provide front of house reception support Create engaging individual and group activities that reflect personal interests Promote and review activities to help customers achieve their goals Support customers to connect with and feel part of their local community Enable customers to continue to live life on their terms (If you have experience as a Wellbeing Assistant, Activities Coordinator, supporting others to live their life to the fullest, or promoting independence, we'd love to hear from you). Ability to develop and lead activities that involve and inspire customers Strong interpersonal and customer care skills Confidence in prioritising tasks and meeting deadlines Basic Microsoft Word and Excel knowledge This role may require weekend working so a flexible approach is required NVQ Level 2 in Health and Social Care, or willingness to work towards it Your rewards You deserve more than the basics. That's why, alongside 33 days' annual leave pro rata (rising to 38, including bank holidays),occupational sick pay linked to length of service, and a contributory pension scheme, we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and annual leave purchase scheme Company-funded training and ongoing career development opportunities Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements Some rewards are subject to a qualifying period or other criteria - visit our website for more information. Before you apply We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. Inclusion is one of our core values where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Customer Service, Healthcare
Are you looking for a new challenge in an organisation committed to making a real difference to the residents of Cambridgeshire, and where you will play a vital role in supporting the organisation with its vision to deliver a 'healthy, fair and sustainable Cambridgeshire'. We have a full-time position available for the role of Personal Assistant which forms part of the Council's centralised Executive Support Service where you will work alongside a hub of Executive Assistants and Personal Assistants. The role is offered on a fixed term basis, or as a secondment to internal Cambridgeshire County Council officers, until 31 March 2027, with the possibility of further extension. The role will support the Service Director: Infrastructure and Project Delivery. The Service Director leads teams responsible for highways maintenance, complex infrastructure projects, asset management design and delivery, and commercial and contract management. These teams handle tasks such as repairing potholes, managing complex highways programmes, providing design services for capital programmes, and ensuring value from supply chain partners. This role is based in our Headquarters of New Shire Hall, and we offer flexible working options and the ability to work on a hybrid basis. We are very much interested in developing people at all stages in their career and this presents as a fantastic opportunity for an already established administrator with good organisational and technology skills. An understanding of the services delivered at Cambridgeshire County Council, particularly those that would receive this Personal Assistant support, would be advantageous. The closing date for applications is midnight on Monday 31 August 2026. Interviews will be held in-person at New Shire Hall on 9 September 2026.
Aug 26, 2026
Full time
Are you looking for a new challenge in an organisation committed to making a real difference to the residents of Cambridgeshire, and where you will play a vital role in supporting the organisation with its vision to deliver a 'healthy, fair and sustainable Cambridgeshire'. We have a full-time position available for the role of Personal Assistant which forms part of the Council's centralised Executive Support Service where you will work alongside a hub of Executive Assistants and Personal Assistants. The role is offered on a fixed term basis, or as a secondment to internal Cambridgeshire County Council officers, until 31 March 2027, with the possibility of further extension. The role will support the Service Director: Infrastructure and Project Delivery. The Service Director leads teams responsible for highways maintenance, complex infrastructure projects, asset management design and delivery, and commercial and contract management. These teams handle tasks such as repairing potholes, managing complex highways programmes, providing design services for capital programmes, and ensuring value from supply chain partners. This role is based in our Headquarters of New Shire Hall, and we offer flexible working options and the ability to work on a hybrid basis. We are very much interested in developing people at all stages in their career and this presents as a fantastic opportunity for an already established administrator with good organisational and technology skills. An understanding of the services delivered at Cambridgeshire County Council, particularly those that would receive this Personal Assistant support, would be advantageous. The closing date for applications is midnight on Monday 31 August 2026. Interviews will be held in-person at New Shire Hall on 9 September 2026.
Ready to step away from 12-hour shifts, night rotas, and weekend work while keeping the rewarding core of what you do? A welcoming secondary school in Blackpool is seeking a dedicated Pastoral Mentor / SEMH Support Assistant to join their student support team this September 2026 . If you have experience as a Children's Residential Support Worker , your expertise in de-escalation, trauma-informed care, relationship-building, and safeguarding makes you an ideal fit for secondary pastoral and behaviour support. Position Overview: Job Title: School Pastoral Mentor / Behaviour Support Assistant (Transition from Residential Care) Location: Blackpool, Lancashire (Excellent public transport links & on-site staff parking) Start Date: September 2026 Hours: Monday to Friday, 8:30 AM - 3:30 PM (Term-time only - no nights, no shift work, all school holidays off ) Pay Rate: .00+ per day (PAYE, based on care/support experience) Contract: Full-time, long-term for the 2026/27 academic year with permanent school contract pathways How Your Care Skills Transfer Directly to the Classroom: De-escalation & Crisis Management: Your training in managing complex behaviours, diffuse situations, and positive handling (Team Teach, MAPA, CPI, or similar) ensures a calm, safe environment for students facing emotional crises. Trauma-Informed Support: Deep understanding of ACEs (Adverse Childhood Experiences), attachment needs, and SEMH (Social, Emotional & Mental Health) challenges to support vulnerable 11-16 year olds. Building Rapport & Boundaries: Ability to connect with hard-to-reach young people, establish firm yet empathetic boundaries, and act as a consistent, trustworthy role model. Safeguarding & Multi-Agency Working: Strong background in logging logs, recognising vulnerabilities, and collaborating with safeguarding leads, SENCOs, and social services. Key Responsibilities: Providing 1-to-1 mentoring and targeted small-group intervention for secondary students struggling with attendance, behaviour, or emotional regulation. Supporting pupils within inclusion suites, nurture bases, or mainstream classrooms to help them stay engaged with learning. Assisting students through daily triggers, sensory overload, and emotional resets. Working alongside heads of year, pastoral managers, and SEND teams to track pupil welfare and individual progress plans. Candidate Requirements: Experience working in children's residential care homes, respite centres, supported living, or alternative youth provisions. Resilient, compassionate, and solution-focused approach to working with young people. Level 3 Diploma in Residential Childcare (or equivalent in Health & Social Care / Youth Work) is welcomed, though relevant practical experience is the primary priority. Enhanced DBS on the Update Service (or willingness to process one prior to September). Why Make the Move to Education? Consistent Schedule: Work regular, sociable school hours (30-32.5 hours per week). Work-Life Balance: 13 weeks of paid holiday time across the year. Meaningful Progression: Clear progression routes into Pastoral Leadership, Behaviour Management, or School Safeguarding Lead roles. Trade shift patterns for term-time weekdays while continuing to change young lives in Blackpool. Apply online today or search "Blackpool Secondary Pastoral Support Jobs" to submit your CV!
Aug 25, 2026
Seasonal
Ready to step away from 12-hour shifts, night rotas, and weekend work while keeping the rewarding core of what you do? A welcoming secondary school in Blackpool is seeking a dedicated Pastoral Mentor / SEMH Support Assistant to join their student support team this September 2026 . If you have experience as a Children's Residential Support Worker , your expertise in de-escalation, trauma-informed care, relationship-building, and safeguarding makes you an ideal fit for secondary pastoral and behaviour support. Position Overview: Job Title: School Pastoral Mentor / Behaviour Support Assistant (Transition from Residential Care) Location: Blackpool, Lancashire (Excellent public transport links & on-site staff parking) Start Date: September 2026 Hours: Monday to Friday, 8:30 AM - 3:30 PM (Term-time only - no nights, no shift work, all school holidays off ) Pay Rate: .00+ per day (PAYE, based on care/support experience) Contract: Full-time, long-term for the 2026/27 academic year with permanent school contract pathways How Your Care Skills Transfer Directly to the Classroom: De-escalation & Crisis Management: Your training in managing complex behaviours, diffuse situations, and positive handling (Team Teach, MAPA, CPI, or similar) ensures a calm, safe environment for students facing emotional crises. Trauma-Informed Support: Deep understanding of ACEs (Adverse Childhood Experiences), attachment needs, and SEMH (Social, Emotional & Mental Health) challenges to support vulnerable 11-16 year olds. Building Rapport & Boundaries: Ability to connect with hard-to-reach young people, establish firm yet empathetic boundaries, and act as a consistent, trustworthy role model. Safeguarding & Multi-Agency Working: Strong background in logging logs, recognising vulnerabilities, and collaborating with safeguarding leads, SENCOs, and social services. Key Responsibilities: Providing 1-to-1 mentoring and targeted small-group intervention for secondary students struggling with attendance, behaviour, or emotional regulation. Supporting pupils within inclusion suites, nurture bases, or mainstream classrooms to help them stay engaged with learning. Assisting students through daily triggers, sensory overload, and emotional resets. Working alongside heads of year, pastoral managers, and SEND teams to track pupil welfare and individual progress plans. Candidate Requirements: Experience working in children's residential care homes, respite centres, supported living, or alternative youth provisions. Resilient, compassionate, and solution-focused approach to working with young people. Level 3 Diploma in Residential Childcare (or equivalent in Health & Social Care / Youth Work) is welcomed, though relevant practical experience is the primary priority. Enhanced DBS on the Update Service (or willingness to process one prior to September). Why Make the Move to Education? Consistent Schedule: Work regular, sociable school hours (30-32.5 hours per week). Work-Life Balance: 13 weeks of paid holiday time across the year. Meaningful Progression: Clear progression routes into Pastoral Leadership, Behaviour Management, or School Safeguarding Lead roles. Trade shift patterns for term-time weekdays while continuing to change young lives in Blackpool. Apply online today or search "Blackpool Secondary Pastoral Support Jobs" to submit your CV!
Anchor Hanover Group
Wellingborough, Northamptonshire
Are you fuelled by a genuine passion for bringing joy to those in need of care? If you're equipped with the right expertise and eager to embark on an exciting journey of making a real difference in people's lives, we invite you to consider joining us as a Care Team Leader. Embrace the challenge of ensuring our residents receive top-notch care consistently. Collaborating closely with the Deputy Manager, you'll oversee shifts, manage staff assignments, conduct medication procedures, conduct care assessments, and ensure compliance with regulatory standards. Your dynamic leadership will play a key role in uplifting the spirits and well-being of our residents while fostering a culture of success within our care team. What's in it for you, besides the satisfaction of knowing you're brightening lives? At Anchor, we're committed to your growth and well-being and are recognised by Skills for Care as having one of the best learning and development programmes in adult social care: Exciting opportunities for career advancement, from Care Assistant roles to Leadership positions Access to comprehensive training for your Level 3 qualification and beyond Discounts on gym memberships, wellness services, and more Above Industry rates of pay Exclusive savings on popular brands, vacations, tech gadgets, and beyond Enjoy a £250 bonus through our refer-a-friend program Dedicated well-being support Access to Online GP appointments Eligibility for a Blue Light card, unlocking substantial savings for frontline heroes Financial guidance, free life assurance, Salary Advance options, and lots of other perks Please note all applicants must already hold the legal right to work in the UK to apply for this role.
Aug 25, 2026
Full time
Are you fuelled by a genuine passion for bringing joy to those in need of care? If you're equipped with the right expertise and eager to embark on an exciting journey of making a real difference in people's lives, we invite you to consider joining us as a Care Team Leader. Embrace the challenge of ensuring our residents receive top-notch care consistently. Collaborating closely with the Deputy Manager, you'll oversee shifts, manage staff assignments, conduct medication procedures, conduct care assessments, and ensure compliance with regulatory standards. Your dynamic leadership will play a key role in uplifting the spirits and well-being of our residents while fostering a culture of success within our care team. What's in it for you, besides the satisfaction of knowing you're brightening lives? At Anchor, we're committed to your growth and well-being and are recognised by Skills for Care as having one of the best learning and development programmes in adult social care: Exciting opportunities for career advancement, from Care Assistant roles to Leadership positions Access to comprehensive training for your Level 3 qualification and beyond Discounts on gym memberships, wellness services, and more Above Industry rates of pay Exclusive savings on popular brands, vacations, tech gadgets, and beyond Enjoy a £250 bonus through our refer-a-friend program Dedicated well-being support Access to Online GP appointments Eligibility for a Blue Light card, unlocking substantial savings for frontline heroes Financial guidance, free life assurance, Salary Advance options, and lots of other perks Please note all applicants must already hold the legal right to work in the UK to apply for this role.
Residential Conveyancer - Remote with 1 Office Day Per Month Location: Primarily Remote (South Wales HQ) Salary: Competitive + Uncapped Bonus + Excellent Benefits Yolk Recruitment is proud to be supporting a well-established, award-winning legal services business known for transforming the way conveyancing is delivered in the UK. With a national reputation for excellence, innovation, and a deeply people-focused culture, this employer has been recognised as one of the Top 100 Companies to Work For and holds the prestigious Investors in People, Gold Standard. This is a unique opportunity to join a values-led organisation that champions flexibility, personal growth, and genuine work-life balance, all while being part of a high-performing, collaborative team. About the Role Due to continued growth, our client is seeking experienced Residential Conveyancer's to join their property team. The successful candidate will manage their own caseload of residential files from instruction through to completion, supported by a conveyancing assistant and a forward-thinking legal leadership team. This role is ideal for someone looking for the freedom of remote work, with only one day a week required in the office for collaboration, training, or team engagement. What you will be doing as a Conveyancer: Manage a diverse caseload of residential transactions including freehold, leasehold, and new builds Build and maintain strong relationships with clients, agents, and third parties Ensure timely and compliant progression of files using a bespoke CMS Collaborate with in-house support teams to maintain service quality Meet monthly and quarterly KPIs related to exchanges, completions, and client satisfaction Take part in regular training and development days as part of a close-knit legal team The experience you will need: Previous experience managing a residential conveyancing caseload independently. A qualification as a Licensed Conveyancer, Solicitor, Legal Executive or equivalent hands-on experience. You do not need to be qualified but will need to be able to demonstrate years of experience handling your own files. Strong technical understanding of land law and the property transfer process Confidence in communicating with clients and stakeholders throughout the transaction Proficiency in using case management systems (training provided for bespoke platforms) A team-oriented mindset and the ability to perform in a target-driven environment What you will get at this firm: This client offers a truly comprehensive rewards package including: Competitive salary with uncapped performance bonuses Up to 40 days annual leave, including bank holidays, birthday leave, and 100% attendance incentives Enhanced maternity and paternity pay well above statutory requirements Flexible and hybrid working, with full remote infrastructure and home setup support Private medical consultations, physiotherapy access, and mental health support Company sick pay and subsidised legal services for personal property transactions Discounted gym membership and cashback at major retailers Monthly team events, charity days, and 'connection days' that foster a true sense of belonging Nationally recognised for their internal charity work, having raised over 1.1m through their foundation To discuss this role in confidence or express your interest, contact: Nicole Smith - Legal Division, Yolk Recruitment Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Aug 25, 2026
Full time
Residential Conveyancer - Remote with 1 Office Day Per Month Location: Primarily Remote (South Wales HQ) Salary: Competitive + Uncapped Bonus + Excellent Benefits Yolk Recruitment is proud to be supporting a well-established, award-winning legal services business known for transforming the way conveyancing is delivered in the UK. With a national reputation for excellence, innovation, and a deeply people-focused culture, this employer has been recognised as one of the Top 100 Companies to Work For and holds the prestigious Investors in People, Gold Standard. This is a unique opportunity to join a values-led organisation that champions flexibility, personal growth, and genuine work-life balance, all while being part of a high-performing, collaborative team. About the Role Due to continued growth, our client is seeking experienced Residential Conveyancer's to join their property team. The successful candidate will manage their own caseload of residential files from instruction through to completion, supported by a conveyancing assistant and a forward-thinking legal leadership team. This role is ideal for someone looking for the freedom of remote work, with only one day a week required in the office for collaboration, training, or team engagement. What you will be doing as a Conveyancer: Manage a diverse caseload of residential transactions including freehold, leasehold, and new builds Build and maintain strong relationships with clients, agents, and third parties Ensure timely and compliant progression of files using a bespoke CMS Collaborate with in-house support teams to maintain service quality Meet monthly and quarterly KPIs related to exchanges, completions, and client satisfaction Take part in regular training and development days as part of a close-knit legal team The experience you will need: Previous experience managing a residential conveyancing caseload independently. A qualification as a Licensed Conveyancer, Solicitor, Legal Executive or equivalent hands-on experience. You do not need to be qualified but will need to be able to demonstrate years of experience handling your own files. Strong technical understanding of land law and the property transfer process Confidence in communicating with clients and stakeholders throughout the transaction Proficiency in using case management systems (training provided for bespoke platforms) A team-oriented mindset and the ability to perform in a target-driven environment What you will get at this firm: This client offers a truly comprehensive rewards package including: Competitive salary with uncapped performance bonuses Up to 40 days annual leave, including bank holidays, birthday leave, and 100% attendance incentives Enhanced maternity and paternity pay well above statutory requirements Flexible and hybrid working, with full remote infrastructure and home setup support Private medical consultations, physiotherapy access, and mental health support Company sick pay and subsidised legal services for personal property transactions Discounted gym membership and cashback at major retailers Monthly team events, charity days, and 'connection days' that foster a true sense of belonging Nationally recognised for their internal charity work, having raised over 1.1m through their foundation To discuss this role in confidence or express your interest, contact: Nicole Smith - Legal Division, Yolk Recruitment Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
YMCA St Paul's Group in London provides housing and support services to residents and visitors, with a strong commitment to wellbeing. You will be the first point of contact, delivering information and holistic advice, while handling reception duties and safety tasks with a friendly, proactive approach. The role offers varied responsibilities from reception to health and safety, ensuring a high-quality service for residents and their support networks.
Aug 25, 2026
Full time
YMCA St Paul's Group in London provides housing and support services to residents and visitors, with a strong commitment to wellbeing. You will be the first point of contact, delivering information and holistic advice, while handling reception duties and safety tasks with a friendly, proactive approach. The role offers varied responsibilities from reception to health and safety, ensuring a high-quality service for residents and their support networks.
Package Description: Shift Details : 8 pm - 8 am (Maternity Cover) At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Camberley Woods Care Home in Surrey. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Aug 25, 2026
Full time
Package Description: Shift Details : 8 pm - 8 am (Maternity Cover) At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Camberley Woods Care Home in Surrey. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
The following content displays a map of the jobs location - Roxeth Gate, Harrow Housing and Support Assistant cloned on 20-08-:17:22 Job Reference ymca/TP/5826/379 Number of Positions: 1 Contract Type: Permanent Working Hours: 35 Location: Roxeth Gate, Harrow Closing Date: 19/09/2026 Job Category: Housing, Care & Support Business Unit: Housing, Care & Support Job Introduction About YMCA St Paul's Group: YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years. About the role: You will assist the Housing and Support team in delivering high quality housing and support to our residents. In this role, you'll frequently serve as the first point of contact for our residents and visitors, addressing a wide range of inquiries and providing comprehensive information and holistic advice. You will deliver a consistent, top tier customer service experience for everyone you engage with, especially our residents and their support network. Your role will be wonderfully divers with varied responsibilities such as; reception duties, first aid, fire marshal, health and safety, as well as being the face of YMCA St Paul's Group to welcome new residents and Health & Wellbeing members. As the first point of contact for our valued residents and visitors, you'll play a pivotal role in our mission to deliver top notch housing and support. You'll tackle a diverse range of responsibilities, making every day exciting and fulfilling: Deliver Outstanding Customer Service: You will be at the forefront of providing a consistently high quality customer service experience. Your interactions will leave a lasting impression on everyone you encounter, especially our residents and their support network. Versatility at its Best: This role is anything but monotonous. In addition to typical reception duties such as managing telephone services, handling mail, overseeing repairs, and processing payments, you'll also play a vital role in maintaining the safety of our building. Safety and Security: You'll be designated as the first aider and fire marshal, entrusted with ensuring the safety and well being of our residents during emergencies. Regular patrols, including Wellbeing and Facilities checks, will be part of your shift, contributing to our community's safety and comfort. Welcoming and Listening: This role will often be the first point of contact; you may receive new residents, address complaints, handle reports of anti social behaviour, or lend a compassionate ear to residents and the public. Your ability to identify and report concerns or issues as appropriate will be invaluable. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. Where your expertise and passion will shine as you play a vital role in making a difference in the lives of our residents and visitors. Your multifaceted responsibilities will keep you engaged, and your dedication to delivering high quality service will be a source of pride and accomplishment. What we offer: At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and the services we provide. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups. As a team member, you can learn, grow, and reach your full potential. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on the job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities. In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include: Free gym access across our sites. Discounts from major retailers and supermarkets. Free access to well being and counselling services. The ability to work from a range of outer London work locations. Career development programmes to help you thrive. Family friendly policies to help you balance work life, including enhanced maternity pay.
Aug 25, 2026
Full time
The following content displays a map of the jobs location - Roxeth Gate, Harrow Housing and Support Assistant cloned on 20-08-:17:22 Job Reference ymca/TP/5826/379 Number of Positions: 1 Contract Type: Permanent Working Hours: 35 Location: Roxeth Gate, Harrow Closing Date: 19/09/2026 Job Category: Housing, Care & Support Business Unit: Housing, Care & Support Job Introduction About YMCA St Paul's Group: YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims to create thriving places for young people and flourishing communities. With a commitment to long term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years. About the role: You will assist the Housing and Support team in delivering high quality housing and support to our residents. In this role, you'll frequently serve as the first point of contact for our residents and visitors, addressing a wide range of inquiries and providing comprehensive information and holistic advice. You will deliver a consistent, top tier customer service experience for everyone you engage with, especially our residents and their support network. Your role will be wonderfully divers with varied responsibilities such as; reception duties, first aid, fire marshal, health and safety, as well as being the face of YMCA St Paul's Group to welcome new residents and Health & Wellbeing members. As the first point of contact for our valued residents and visitors, you'll play a pivotal role in our mission to deliver top notch housing and support. You'll tackle a diverse range of responsibilities, making every day exciting and fulfilling: Deliver Outstanding Customer Service: You will be at the forefront of providing a consistently high quality customer service experience. Your interactions will leave a lasting impression on everyone you encounter, especially our residents and their support network. Versatility at its Best: This role is anything but monotonous. In addition to typical reception duties such as managing telephone services, handling mail, overseeing repairs, and processing payments, you'll also play a vital role in maintaining the safety of our building. Safety and Security: You'll be designated as the first aider and fire marshal, entrusted with ensuring the safety and well being of our residents during emergencies. Regular patrols, including Wellbeing and Facilities checks, will be part of your shift, contributing to our community's safety and comfort. Welcoming and Listening: This role will often be the first point of contact; you may receive new residents, address complaints, handle reports of anti social behaviour, or lend a compassionate ear to residents and the public. Your ability to identify and report concerns or issues as appropriate will be invaluable. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. Where your expertise and passion will shine as you play a vital role in making a difference in the lives of our residents and visitors. Your multifaceted responsibilities will keep you engaged, and your dedication to delivering high quality service will be a source of pride and accomplishment. What we offer: At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and the services we provide. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups. As a team member, you can learn, grow, and reach your full potential. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on the job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities. In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include: Free gym access across our sites. Discounts from major retailers and supermarkets. Free access to well being and counselling services. The ability to work from a range of outer London work locations. Career development programmes to help you thrive. Family friendly policies to help you balance work life, including enhanced maternity pay.
Activities Assistant About Easteden At Easteden, we believe exceptional care starts with exceptional people. We're a growing, values-led care organisation providing high-quality, person-centred care across Northern Ireland. Our aim is simple: to create homes where residents feel safe, respected and valued, and workplaces where our colleagues feel supported, appreciated and empowered to thrive. We're continually investing in our people, services and ways of working as we help shape the future of care. Whether you're beginning your career or bringing years of experience, you'll find opportunities to learn, develop and make a meaningful difference every day. People at the Centre. Care at the Heart. Home as it Should Be. Make a Difference Every Day with Easteden As an Activities Assistant, you'll have the opportunity to bring energy, creativity and meaningful moments into the everyday lives of our residents. From getting to know someone's favourite music, hobbies and life story to supporting group activities, celebrations and community connections, you'll help create experiences built around the people who call Easteden home. About the Role You'll support the wellbeing and quality of life of residents by helping to plan and deliver meaningful, engaging and person-centred activities within a safe, welcoming and supportive environment. You'll encourage residents to express their individuality, maintain interests and connections, try new experiences and participate in daily life in ways that are meaningful to them. Depending on the service, you may support residents living with dementia, mental health conditions or complex care needs, always promoting dignity, choice, independence and wellbeing. About the role What You'll Get Your Work-Life & Rewards Competitive Pay Rates: Competitive rates of pay with reliable and transparent pay arrangements. Rotas You Can Plan Your Life Around: Predictable, fair and forward-planned rotas to help you balance work and life. Thursday Breakfast Is On Us: A freshly cooked hot breakfast made just for our staff every Thursday. Perkbox App Access: Free membership giving you high street discounts, online shopping deals and weekly treats. Employee Referral Bonus: Recommend great people and receive a referral reward when they successfully join the organisation. Little Ways We Say Thank You: From surprise ice cream vans on sunny days to seasonal celebrations and other colleague treats, we love finding ways to recognise and appreciate our teams. Your Support & Well-being A Team That Has Your Back: A genuinely friendly, welcoming culture where you'll be supported by the people around you. A Voice That Shifts Things: Your ideas are heard, valued and used to improve how our homes run. Real Care for the Carers: Wellbeing support for the people who spend every day caring for others. Supportive Leadership: Leaders who value your contribution, listen to your ideas and want to see you succeed. Your Growth & Impact Fully Funded Training: Continuous learning and development to build your knowledge, skills and confidence. Career Development Opportunities: Opportunities to develop your skills and progress within a growing organisation. Modern, Resident-Focused Care: Be part of an organisation committed to continually improving how we work and putting residents at the heart of what we do. Work That Truly Matters: Help create meaningful moments, positive experiences and genuine connections for our residents every day. What You'll Be Doing No two days will be exactly the same. You'll get to know our residents as individuals and help create activities and experiences based around their interests, preferences, abilities and life stories. You'll: Welcome new residents and help them settle into their new home. Get to know residents, their interests, preferences, abilities and the things that are meaningful to them. Help plan and deliver creative, meaningful and resident-led social, recreational and wellbeing activities. Support residents to express their individuality, choices and preferences. Encourage participation, independence, confidence and social connection. Support reminiscence and the development of resident life stories through meaningful conversations and experiences. Help create positive daily experiences that promote enjoyment, purpose and wellbeing. Build positive relationships with residents, families, visitors, community groups and external activity providers. Work collaboratively with nursing, care, catering, housekeeping and wider teams to support a positive resident experience. Listen to resident feedback and help identify new ideas and opportunities to enhance activities and wellbeing. Observe residents' participation and wellbeing and share relevant information appropriately with colleagues. Maintain appropriate records and documentation. Follow safeguarding, confidentiality, infection prevention, health and safety and other organisational requirements. Help create a welcoming, inclusive and respectful environment where residents are treated with dignity and respect. What We're Looking For More than anything, we're looking for someone who genuinely enjoys connecting with people and wants to make everyday life meaningful for our residents. You'll be: Compassionate, warm and respectful, with a genuine interest in supporting others. Creative and enthusiastic, with ideas for bringing people together and creating positive experiences. A confident communicator who can build positive relationships with residents, families, colleagues and visitors. A good listener who takes the time to understand individual interests, preferences and choices. Comfortable encouraging residents with different abilities and support needs to participate in ways that are meaningful to them. Organised and able to maintain appropriate records and documentation. Positive, flexible and able to work both independently and collaboratively as part of a team. Understanding of the importance of dignity, safeguarding, confidentiality, equality, inclusion and professional boundaries. Willing to undertake all training required for the role and achieve and maintain NISCC registration where applicable. Flexible to work evenings, weekends and public holidays where required. You don't necessarily need to have worked as an Activities Assistant before. Relevant experience can come from employment, volunteering, community involvement, unpaid caring responsibilities or other life experience. If you can demonstrate compassion, creativity, strong people skills and an understanding of meaningful, person-centred engagement, we'd love to hear from you. It Would Be Great If You Also Have An NVQ Level 2 or Level 3 in Health & Social Care, or equivalent. Experience supporting vulnerable adults within a care, healthcare, community or wellbeing setting. Experience or skills in areas such as arts and crafts, music, exercise, gardening, games, events or other recreational activities. Experience engaging with community groups, external activity providers or wellbeing initiatives. Experience using Microsoft Office, electronic care planning systems or digital activity documentation tools. A full clean driving licence. Join Easteden If you're looking for a rewarding role where you can bring your personality, creativity and compassion to work and make a genuine difference every day, we'd love to hear from you. Join Easteden and become part of a team where you'll be valued, supported and empowered to thrive. Belong at Easteden We're building a workplace where everyone feels they belong. We welcome applications from all suitably qualified candidates and are committed to creating an inclusive, respectful and supportive environment for our colleagues, residents and communities.
Aug 25, 2026
Full time
Activities Assistant About Easteden At Easteden, we believe exceptional care starts with exceptional people. We're a growing, values-led care organisation providing high-quality, person-centred care across Northern Ireland. Our aim is simple: to create homes where residents feel safe, respected and valued, and workplaces where our colleagues feel supported, appreciated and empowered to thrive. We're continually investing in our people, services and ways of working as we help shape the future of care. Whether you're beginning your career or bringing years of experience, you'll find opportunities to learn, develop and make a meaningful difference every day. People at the Centre. Care at the Heart. Home as it Should Be. Make a Difference Every Day with Easteden As an Activities Assistant, you'll have the opportunity to bring energy, creativity and meaningful moments into the everyday lives of our residents. From getting to know someone's favourite music, hobbies and life story to supporting group activities, celebrations and community connections, you'll help create experiences built around the people who call Easteden home. About the Role You'll support the wellbeing and quality of life of residents by helping to plan and deliver meaningful, engaging and person-centred activities within a safe, welcoming and supportive environment. You'll encourage residents to express their individuality, maintain interests and connections, try new experiences and participate in daily life in ways that are meaningful to them. Depending on the service, you may support residents living with dementia, mental health conditions or complex care needs, always promoting dignity, choice, independence and wellbeing. About the role What You'll Get Your Work-Life & Rewards Competitive Pay Rates: Competitive rates of pay with reliable and transparent pay arrangements. Rotas You Can Plan Your Life Around: Predictable, fair and forward-planned rotas to help you balance work and life. Thursday Breakfast Is On Us: A freshly cooked hot breakfast made just for our staff every Thursday. Perkbox App Access: Free membership giving you high street discounts, online shopping deals and weekly treats. Employee Referral Bonus: Recommend great people and receive a referral reward when they successfully join the organisation. Little Ways We Say Thank You: From surprise ice cream vans on sunny days to seasonal celebrations and other colleague treats, we love finding ways to recognise and appreciate our teams. Your Support & Well-being A Team That Has Your Back: A genuinely friendly, welcoming culture where you'll be supported by the people around you. A Voice That Shifts Things: Your ideas are heard, valued and used to improve how our homes run. Real Care for the Carers: Wellbeing support for the people who spend every day caring for others. Supportive Leadership: Leaders who value your contribution, listen to your ideas and want to see you succeed. Your Growth & Impact Fully Funded Training: Continuous learning and development to build your knowledge, skills and confidence. Career Development Opportunities: Opportunities to develop your skills and progress within a growing organisation. Modern, Resident-Focused Care: Be part of an organisation committed to continually improving how we work and putting residents at the heart of what we do. Work That Truly Matters: Help create meaningful moments, positive experiences and genuine connections for our residents every day. What You'll Be Doing No two days will be exactly the same. You'll get to know our residents as individuals and help create activities and experiences based around their interests, preferences, abilities and life stories. You'll: Welcome new residents and help them settle into their new home. Get to know residents, their interests, preferences, abilities and the things that are meaningful to them. Help plan and deliver creative, meaningful and resident-led social, recreational and wellbeing activities. Support residents to express their individuality, choices and preferences. Encourage participation, independence, confidence and social connection. Support reminiscence and the development of resident life stories through meaningful conversations and experiences. Help create positive daily experiences that promote enjoyment, purpose and wellbeing. Build positive relationships with residents, families, visitors, community groups and external activity providers. Work collaboratively with nursing, care, catering, housekeeping and wider teams to support a positive resident experience. Listen to resident feedback and help identify new ideas and opportunities to enhance activities and wellbeing. Observe residents' participation and wellbeing and share relevant information appropriately with colleagues. Maintain appropriate records and documentation. Follow safeguarding, confidentiality, infection prevention, health and safety and other organisational requirements. Help create a welcoming, inclusive and respectful environment where residents are treated with dignity and respect. What We're Looking For More than anything, we're looking for someone who genuinely enjoys connecting with people and wants to make everyday life meaningful for our residents. You'll be: Compassionate, warm and respectful, with a genuine interest in supporting others. Creative and enthusiastic, with ideas for bringing people together and creating positive experiences. A confident communicator who can build positive relationships with residents, families, colleagues and visitors. A good listener who takes the time to understand individual interests, preferences and choices. Comfortable encouraging residents with different abilities and support needs to participate in ways that are meaningful to them. Organised and able to maintain appropriate records and documentation. Positive, flexible and able to work both independently and collaboratively as part of a team. Understanding of the importance of dignity, safeguarding, confidentiality, equality, inclusion and professional boundaries. Willing to undertake all training required for the role and achieve and maintain NISCC registration where applicable. Flexible to work evenings, weekends and public holidays where required. You don't necessarily need to have worked as an Activities Assistant before. Relevant experience can come from employment, volunteering, community involvement, unpaid caring responsibilities or other life experience. If you can demonstrate compassion, creativity, strong people skills and an understanding of meaningful, person-centred engagement, we'd love to hear from you. It Would Be Great If You Also Have An NVQ Level 2 or Level 3 in Health & Social Care, or equivalent. Experience supporting vulnerable adults within a care, healthcare, community or wellbeing setting. Experience or skills in areas such as arts and crafts, music, exercise, gardening, games, events or other recreational activities. Experience engaging with community groups, external activity providers or wellbeing initiatives. Experience using Microsoft Office, electronic care planning systems or digital activity documentation tools. A full clean driving licence. Join Easteden If you're looking for a rewarding role where you can bring your personality, creativity and compassion to work and make a genuine difference every day, we'd love to hear from you. Join Easteden and become part of a team where you'll be valued, supported and empowered to thrive. Belong at Easteden We're building a workplace where everyone feels they belong. We welcome applications from all suitably qualified candidates and are committed to creating an inclusive, respectful and supportive environment for our colleagues, residents and communities.
The following content displays a map of the jobs location - Greenford YMCA St Paul's Group (SPG) is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish. As one of the largest YMCAs in Europe and one of the largest providers of supported housing in London, we provide supported housing services, health and wellbeing services, education and training services through its health and wellbeing centres, children, youth and family programmes, including nurseries, after school clubs and soft play centres. Being part of YMCA St Paul's Group means not only working for a great London based charity that has supported young people and communities for over 150 years but also being part of a national association and global movement. We are one of the UK's Top 100 Best Workplaces 2026 and have also been recognised as one of the UK's Top 100 Best Workplaces for Development 2026. About the role: You will assist the Housing and Support team in delivering high-quality housing and support to our residents. In this role, you'll frequently serve as the first point of contact for our residents and visitors, addressing a wide range of inquiries and providing comprehensive information and holistic advice . You will deliver a consistent, top-tier customer service experience for everyone you engage with, especially our residents and their support network. Your role will be wonderfully divers with varied responsibilities such as; reception duties, first aid, fire marshal, health and safety, as well as being the face of YMCA St Paul's Group to welcome new residents and Health & Wellbeing members. As the first point of contact for our valued residents and visitors, you'll play a pivotal role in our mission to deliver top-notch housing and support . You'll tackle a diverse range of responsibilities, making every day exciting and fulfilling: Deliver Outstanding Customer Service: You will be at the forefront of providing a consistently high-quality customer service experience. Your interactions will leave a lasting impression on everyone you encounter, especially our residents and their support network . Versatility at its Best: This role is anything but monotonous. In addition to typical reception duties such as managing telephone services, handling mail, overseeing repairs, and processing payments, you'll also play a vital role in maintaining the safety of our building . Safety and Security: You'll be designated as the first aider and fire marshal, entrusted with ensuring the safety and well being of our residents during emergencies. Regular patrols, including Wellbeing and Facilities checks, will be part of your shift, contributing to our community's safety and comfort . Welcoming and Listening: This role will often be the first point of contact; you may receive new residents, address complaints, handle reports of anti social behaviour, or lend a compassionate ear to residents and the public. Your ability to identify and report concerns or issues as appropriate will be invaluable. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. Where your expertise and passion will shine as you play a vital role in making a difference in the lives of our residents and visitors . Your multifaceted responsibilities will keep you engaged, and your dedication to delivering high-quality service will be a source of pride and accomplishment . What we offer: At YMCA St Paul's Group, we prioritise improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions.You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups. You can learn, grow, and reach your full potential as a team member. We are committed to your development and will support your personal growth journey.Our comprehensive learning and development programme includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities. In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include: Free gym access across our sites. Discounts from major retailers and supermarkets. Free access to well being and counselling services. The ability to work from a range of outer London work locations. Career development programmes to help you thrive. Family friendly policies to help you balance work life, including enhanced maternity pay. Life Assurance (permanent contracts only). We are unable to provide visa sponsorship and can only accept applications from individuals who already have the right to work in the UK. As this role involves working with vulnerable members of society including regulated activity, a Basic, Standard or Enhanced Criminal Disclosure will be required following a conditional offer. We are making people aware of this because with Enhanced disclosures, spent convictions may appear. However, if you were appointed, we will consider all circumstances before making a final decision. Previous applications: If you have applied for a similar role within the last six months and were unsuccessful, we encourage you to consider whether your experience has developed further before reapplying. Accessibility & adjustments: We are committed to making reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any support to participate fully. At YMCA St Paul's Group, we actively promote equality of opportunity and are committed to creating an inclusive environment where everyone is treated with dignity and respect. We welcome applications from all backgrounds, communities, and industries, and value the diverse skills, experiences, and perspectives that make our workforce stronger. The successful candidate will be expected to uphold and work in accordance with the Christian ethos and values of the YMCA.
Aug 25, 2026
Full time
The following content displays a map of the jobs location - Greenford YMCA St Paul's Group (SPG) is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish. As one of the largest YMCAs in Europe and one of the largest providers of supported housing in London, we provide supported housing services, health and wellbeing services, education and training services through its health and wellbeing centres, children, youth and family programmes, including nurseries, after school clubs and soft play centres. Being part of YMCA St Paul's Group means not only working for a great London based charity that has supported young people and communities for over 150 years but also being part of a national association and global movement. We are one of the UK's Top 100 Best Workplaces 2026 and have also been recognised as one of the UK's Top 100 Best Workplaces for Development 2026. About the role: You will assist the Housing and Support team in delivering high-quality housing and support to our residents. In this role, you'll frequently serve as the first point of contact for our residents and visitors, addressing a wide range of inquiries and providing comprehensive information and holistic advice . You will deliver a consistent, top-tier customer service experience for everyone you engage with, especially our residents and their support network. Your role will be wonderfully divers with varied responsibilities such as; reception duties, first aid, fire marshal, health and safety, as well as being the face of YMCA St Paul's Group to welcome new residents and Health & Wellbeing members. As the first point of contact for our valued residents and visitors, you'll play a pivotal role in our mission to deliver top-notch housing and support . You'll tackle a diverse range of responsibilities, making every day exciting and fulfilling: Deliver Outstanding Customer Service: You will be at the forefront of providing a consistently high-quality customer service experience. Your interactions will leave a lasting impression on everyone you encounter, especially our residents and their support network . Versatility at its Best: This role is anything but monotonous. In addition to typical reception duties such as managing telephone services, handling mail, overseeing repairs, and processing payments, you'll also play a vital role in maintaining the safety of our building . Safety and Security: You'll be designated as the first aider and fire marshal, entrusted with ensuring the safety and well being of our residents during emergencies. Regular patrols, including Wellbeing and Facilities checks, will be part of your shift, contributing to our community's safety and comfort . Welcoming and Listening: This role will often be the first point of contact; you may receive new residents, address complaints, handle reports of anti social behaviour, or lend a compassionate ear to residents and the public. Your ability to identify and report concerns or issues as appropriate will be invaluable. Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. Where your expertise and passion will shine as you play a vital role in making a difference in the lives of our residents and visitors . Your multifaceted responsibilities will keep you engaged, and your dedication to delivering high-quality service will be a source of pride and accomplishment . What we offer: At YMCA St Paul's Group, we prioritise improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions.You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups. You can learn, grow, and reach your full potential as a team member. We are committed to your development and will support your personal growth journey.Our comprehensive learning and development programme includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities. In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include: Free gym access across our sites. Discounts from major retailers and supermarkets. Free access to well being and counselling services. The ability to work from a range of outer London work locations. Career development programmes to help you thrive. Family friendly policies to help you balance work life, including enhanced maternity pay. Life Assurance (permanent contracts only). We are unable to provide visa sponsorship and can only accept applications from individuals who already have the right to work in the UK. As this role involves working with vulnerable members of society including regulated activity, a Basic, Standard or Enhanced Criminal Disclosure will be required following a conditional offer. We are making people aware of this because with Enhanced disclosures, spent convictions may appear. However, if you were appointed, we will consider all circumstances before making a final decision. Previous applications: If you have applied for a similar role within the last six months and were unsuccessful, we encourage you to consider whether your experience has developed further before reapplying. Accessibility & adjustments: We are committed to making reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any support to participate fully. At YMCA St Paul's Group, we actively promote equality of opportunity and are committed to creating an inclusive environment where everyone is treated with dignity and respect. We welcome applications from all backgrounds, communities, and industries, and value the diverse skills, experiences, and perspectives that make our workforce stronger. The successful candidate will be expected to uphold and work in accordance with the Christian ethos and values of the YMCA.
Reference 184039 Customer Experience Manager Holliday Street, Birmingham £50000.00 per annum plus car allowance 37.5 hours per week Closing Date: Thursday 3 September 2026 Interview Date: Tuesday 8 September 2026 (in person, Birmingham) About the role Lead the customer experience agenda in an organisation that changes lives. At Trident Group, we do much more than provide homes. We support thousands of people across housing, support and care services, helping customers live independently and thrive within their communities. We're on an exciting improvement journey. Following significant investment in our housing services, customer engagement approach and operational transformation, we're looking for an ambitious and experienced Customer Experience Manager to help shape the future of our services and ensure every customer voice influences how we deliver, improve and grow. This is a newly enhanced role with real strategic influence and visibility across the organisation. Reporting directly to the Assistant Director of Housing, you will lead our customer engagement, complaints, customer insight and Tenant Satisfaction Measures (TSM) functions while championing organisational learning and continuous improvement. Most importantly, you will play a critical role in helping us achieve our ambition of strengthening our customer experience framework and supporting our journey towards a strong C1 regulatory position. Why this role matters The social housing sector is changing. Customer expectations are increasing, regulatory scrutiny is stronger than ever, and landlords must demonstrate that residents genuinely influence decision making. At Trident, we see this as an opportunity. We are seeking someone who can help us move beyond compliance and create a culture where: Customer feedback drives service improvement. Complaints become catalysts for learning and change. Residents influence decisions that affect their homes and communities. Data and insight are translated into measurable actions. Regulatory assurance is embedded in everyday practice. Every colleague understands their role in delivering an outstanding customer experience. This is not simply a management role. It is an opportunity to shape organisational culture, influence senior leaders and leave a lasting legacy across our services. What you'll be doing Lead our Customer Engagement, Complaints and Insight functions. Drive the delivery of our resident engagement strategy. Champion the customer voice across all areas of the organisation. Lead the collection, analysis and reporting of Tenant Satisfaction Measures (TSMs). Strengthen our approach to complaints learning and continuous improvement. Facilitate the Operational Learning Forum and ensure learning translates into action. Provide assurance and reporting to senior leadership, committees and board members. Drive compliance with Consumer Standards and the Housing Ombudsman's Complaint Handling Code. Build strong partnerships with operational teams to ensure customers remain at the heart of service delivery. Who we're looking for? We're looking for an inspirational leader who combines regulatory knowledge with a genuine passion for customer service. You'll bring: Significant experience within social housing, customer experience, complaints, engagement or community services. Strong knowledge of Consumer Standards, TSMs and the Housing Ombudsman Complaint Handling Code. Experience turning customer insight and performance data into meaningful service improvements. A track record of leading high-performing customer-focused teams. Excellent communication and influencing skills. Experience presenting assurance, performance and improvement information to senior leaders and governance groups. The ability to challenge constructively, inspire others and drive positive change. Why join us? Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be: Trustworthy Collaborative Accountable People Focused Caring in all we do The benefits 34 days annual leave, plus the option to purchase up to 5 additional days A day off for your birthday 4 days off when you move home Life assurance (3 x salary) Employee Assistance programme & wellbeing programme Who we are? Trident Group has over 60 years' experience of delivering homes, services and innovationfor up to8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than600 staff, works with volunteers and provides training places and apprenticeships for many more. We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be consdidered. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS). We reserve the right to close this vacancy early should sufficient applications be received. At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.
Aug 25, 2026
Full time
Reference 184039 Customer Experience Manager Holliday Street, Birmingham £50000.00 per annum plus car allowance 37.5 hours per week Closing Date: Thursday 3 September 2026 Interview Date: Tuesday 8 September 2026 (in person, Birmingham) About the role Lead the customer experience agenda in an organisation that changes lives. At Trident Group, we do much more than provide homes. We support thousands of people across housing, support and care services, helping customers live independently and thrive within their communities. We're on an exciting improvement journey. Following significant investment in our housing services, customer engagement approach and operational transformation, we're looking for an ambitious and experienced Customer Experience Manager to help shape the future of our services and ensure every customer voice influences how we deliver, improve and grow. This is a newly enhanced role with real strategic influence and visibility across the organisation. Reporting directly to the Assistant Director of Housing, you will lead our customer engagement, complaints, customer insight and Tenant Satisfaction Measures (TSM) functions while championing organisational learning and continuous improvement. Most importantly, you will play a critical role in helping us achieve our ambition of strengthening our customer experience framework and supporting our journey towards a strong C1 regulatory position. Why this role matters The social housing sector is changing. Customer expectations are increasing, regulatory scrutiny is stronger than ever, and landlords must demonstrate that residents genuinely influence decision making. At Trident, we see this as an opportunity. We are seeking someone who can help us move beyond compliance and create a culture where: Customer feedback drives service improvement. Complaints become catalysts for learning and change. Residents influence decisions that affect their homes and communities. Data and insight are translated into measurable actions. Regulatory assurance is embedded in everyday practice. Every colleague understands their role in delivering an outstanding customer experience. This is not simply a management role. It is an opportunity to shape organisational culture, influence senior leaders and leave a lasting legacy across our services. What you'll be doing Lead our Customer Engagement, Complaints and Insight functions. Drive the delivery of our resident engagement strategy. Champion the customer voice across all areas of the organisation. Lead the collection, analysis and reporting of Tenant Satisfaction Measures (TSMs). Strengthen our approach to complaints learning and continuous improvement. Facilitate the Operational Learning Forum and ensure learning translates into action. Provide assurance and reporting to senior leadership, committees and board members. Drive compliance with Consumer Standards and the Housing Ombudsman's Complaint Handling Code. Build strong partnerships with operational teams to ensure customers remain at the heart of service delivery. Who we're looking for? We're looking for an inspirational leader who combines regulatory knowledge with a genuine passion for customer service. You'll bring: Significant experience within social housing, customer experience, complaints, engagement or community services. Strong knowledge of Consumer Standards, TSMs and the Housing Ombudsman Complaint Handling Code. Experience turning customer insight and performance data into meaningful service improvements. A track record of leading high-performing customer-focused teams. Excellent communication and influencing skills. Experience presenting assurance, performance and improvement information to senior leaders and governance groups. The ability to challenge constructively, inspire others and drive positive change. Why join us? Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be: Trustworthy Collaborative Accountable People Focused Caring in all we do The benefits 34 days annual leave, plus the option to purchase up to 5 additional days A day off for your birthday 4 days off when you move home Life assurance (3 x salary) Employee Assistance programme & wellbeing programme Who we are? Trident Group has over 60 years' experience of delivering homes, services and innovationfor up to8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than600 staff, works with volunteers and provides training places and apprenticeships for many more. We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be consdidered. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS). We reserve the right to close this vacancy early should sufficient applications be received. At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.
