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resettlement officer
AWD RECRUITMENT LTD
Housing Support Worker / Resettlement Officer
AWD RECRUITMENT LTD Birkenhead, Merseyside
Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If you've also worked in the following roles, we'd also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support Multi-Agency Working: Collaborating with housing teams, support services and external partners Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible Record Keeping: Maintaining accurate case records and documentation General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending Knowledge of housing legislation, tenancy rights and welfare benefits Strong communication skills, both written and verbal Ability to manage workload effectively and prioritise multiple tasks Experience building relationships with stakeholders, landlords and support agencies Empathetic, non-judgemental and person-centred approach Proactive and motivated with a focus on achieving positive outcomes Ability to work independently and as part of a team Good organisational and problem-solving skills BENEFITS 28 days' annual leave including Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Apr 14, 2026
Full time
Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If you've also worked in the following roles, we'd also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support Multi-Agency Working: Collaborating with housing teams, support services and external partners Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible Record Keeping: Maintaining accurate case records and documentation General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending Knowledge of housing legislation, tenancy rights and welfare benefits Strong communication skills, both written and verbal Ability to manage workload effectively and prioritise multiple tasks Experience building relationships with stakeholders, landlords and support agencies Empathetic, non-judgemental and person-centred approach Proactive and motivated with a focus on achieving positive outcomes Ability to work independently and as part of a team Good organisational and problem-solving skills BENEFITS 28 days' annual leave including Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Salvation Army Housing Association
Housing Management Officer- Fixed Term Contract
Salvation Army Housing Association Tunbridge Wells, Kent
About The Role Help us to support some of the most vulnerable people at Calverley Hill Service as they progress from being homeless, to being supported to being independent. About the Role of Housing Management Officer: At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessn click apply for full job details
Apr 13, 2026
Contractor
About The Role Help us to support some of the most vulnerable people at Calverley Hill Service as they progress from being homeless, to being supported to being independent. About the Role of Housing Management Officer: At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessn click apply for full job details
Dg Partnership Ltd
Resettlement Officer
Dg Partnership Ltd Winchester, Hampshire
Pay & Contract £32,597.00 to £36,363.00 Salary Contract Type: Temporary - Fixed Term/Full Time Closing date: Sunday 26 April 2026 Interview date: Wednesday 6 May 2026 Contract type: Fixed Term - 18 months To apply, please click the 'Apply' button above or send your CV and Covering Letter outlining how you meet the requirements of the role to . Are you passionate about making a real difference to the lives of vulnerable people? Do you thrive in a fast paced, reactive environment where no two days are the same? Winchester City Council is seeking a dynamic, motivated and proactive Resettlement Officer to join our Strategic Housing Resettlement Team. About the Role As a Resettlement Officer, you will play a vital role in supporting some of the district's most vulnerable residents, those with complex needs who are at high risk of homelessness, rough sleeping or tenancy breakdown. The right applicant will: Empower individuals to sustain accommodation when moving on from homelessness or crisis situations Deliver personalised support plans that enable residents to maintain safe and stable housing Work creatively and assertively to prevent homelessness Build trusted relationships and work collaboratively with clients, colleagues, partner agencies, support providers and landlords Be confident in lone working on your own initiative, as well as being part of a wider team Respond quickly and effectively to urgent situations, ensuring individuals get the help they need Advocate for clients to remove barriers that impact their ability to thrive in secure accommodation This is a role where your actions have visible impact, helping people rebuild their lives and achieve long term stability We're looking for someone who is: Reactive and dynamic - able to think on your feet and adapt to emerging challenges Motivated and resilient - committed to supporting clients with complex needs, even when the work is demanding Empathetic and confident - able to adopt a person-centred, non judgemental approach when working with individuals with diverse needs and backgrounds Solution focused - skilled at problem solving, negotiating and navigating multi agency environments Organised and proactive - able to manage time effectively, prioritise workload and adapt to changing demands Digitally confident - able to navigate case management systems and record information accurately, including effective use of Excel, Microsoft Teams and Outlook Experience in housing, homelessness prevention, safeguarding or support work is beneficial, but we welcome applications from individuals with transferable skills and the right mindset Vetting Requirements: This post is subject to a DBS check. A full clean driving licence and access to your own vehicle is required for this role. If you're looking for an exciting opportunity, then this is the role for you. In return, we offer an excellent package of benefits including: Employer paid health cash plan Salary sacrifice scheme for cars and bikes 26 days annual leave per year rising to 33 days - dependent on length of service 13 days additional flexi leave per year (subject to operational requirements) Option to buy up to 5 days additional annual leave Free parking (during work hours) at any Winchester Park and Ride Membership to the Local Government Pension Scheme Discounts at a range of major high street brands and the two leisure centres in the district Season Ticket loans Excellent working environment Support for continuous professional development Please view the job description and person specification attached for more details about the role. If you would like to discuss the role further, please contact the Senior Resettlement Officer, Jennifer Goodson on or via email at .
Apr 09, 2026
Contractor
Pay & Contract £32,597.00 to £36,363.00 Salary Contract Type: Temporary - Fixed Term/Full Time Closing date: Sunday 26 April 2026 Interview date: Wednesday 6 May 2026 Contract type: Fixed Term - 18 months To apply, please click the 'Apply' button above or send your CV and Covering Letter outlining how you meet the requirements of the role to . Are you passionate about making a real difference to the lives of vulnerable people? Do you thrive in a fast paced, reactive environment where no two days are the same? Winchester City Council is seeking a dynamic, motivated and proactive Resettlement Officer to join our Strategic Housing Resettlement Team. About the Role As a Resettlement Officer, you will play a vital role in supporting some of the district's most vulnerable residents, those with complex needs who are at high risk of homelessness, rough sleeping or tenancy breakdown. The right applicant will: Empower individuals to sustain accommodation when moving on from homelessness or crisis situations Deliver personalised support plans that enable residents to maintain safe and stable housing Work creatively and assertively to prevent homelessness Build trusted relationships and work collaboratively with clients, colleagues, partner agencies, support providers and landlords Be confident in lone working on your own initiative, as well as being part of a wider team Respond quickly and effectively to urgent situations, ensuring individuals get the help they need Advocate for clients to remove barriers that impact their ability to thrive in secure accommodation This is a role where your actions have visible impact, helping people rebuild their lives and achieve long term stability We're looking for someone who is: Reactive and dynamic - able to think on your feet and adapt to emerging challenges Motivated and resilient - committed to supporting clients with complex needs, even when the work is demanding Empathetic and confident - able to adopt a person-centred, non judgemental approach when working with individuals with diverse needs and backgrounds Solution focused - skilled at problem solving, negotiating and navigating multi agency environments Organised and proactive - able to manage time effectively, prioritise workload and adapt to changing demands Digitally confident - able to navigate case management systems and record information accurately, including effective use of Excel, Microsoft Teams and Outlook Experience in housing, homelessness prevention, safeguarding or support work is beneficial, but we welcome applications from individuals with transferable skills and the right mindset Vetting Requirements: This post is subject to a DBS check. A full clean driving licence and access to your own vehicle is required for this role. If you're looking for an exciting opportunity, then this is the role for you. In return, we offer an excellent package of benefits including: Employer paid health cash plan Salary sacrifice scheme for cars and bikes 26 days annual leave per year rising to 33 days - dependent on length of service 13 days additional flexi leave per year (subject to operational requirements) Option to buy up to 5 days additional annual leave Free parking (during work hours) at any Winchester Park and Ride Membership to the Local Government Pension Scheme Discounts at a range of major high street brands and the two leisure centres in the district Season Ticket loans Excellent working environment Support for continuous professional development Please view the job description and person specification attached for more details about the role. If you would like to discuss the role further, please contact the Senior Resettlement Officer, Jennifer Goodson on or via email at .
Housing Resettlement Officer
Civic Recruitment Limited Maidstone, Kent
Contract Civic Recruitment Limited United Kingdom Posted On 01/04/2026 Job Information Work Experience 1-3 years Community & Social City Maidstone Province Kent Postal Code ME14 Job Description 3 months contract with a local authority Job Purpose The Housing Resettlement Officer acts as a caseworker for housing applicants owed the main housing duty. The role provides advice, guidance, and practical assistance to help applicants resolve their housing issues and move on from temporary accommodation into appropriate settled housing. Key Duties/Accountabilities Provide a dedicated, empathetic service to clients owed the main housing duty. Assess housing and support needs, removing barriers to accessing suitable long term accommodation. Develop, update and review Personalised Housing Plans to support clients in securing settled housing. Carry a caseload of homelessness cases and ensure all statutory duties are met. Essential Experience Required Experience working with homeless households or within housing needs services. Experience carrying out assessments and casework under homelessness legislation. Experience providing housing advice and support to vulnerable individuals. Experience engaging with landlords, external agencies and support services. Essential Qualifications Required Knowledge and practical understanding of the Housing Act 1996 Part VII, the Homelessness Code of Guidance, and related case law. Understanding of welfare benefits, social care frameworks and safeguarding responsibilities. Full clean UK driving licence. Additional information to note Working hours: 37 hours per week Trinity House, 20 Church St, Maidstone, Kent, ME14 1LY, United Kingdom Work pattern - 1 day at Home- Wednesdays. 4 Days in Trinity Full Time 5 days a week - 4 of these at Trinity, and Weds Working from Home. We work on Bi weekly payment schedule The role closes on 9 th April 2026, apply ASAP.
Apr 09, 2026
Full time
Contract Civic Recruitment Limited United Kingdom Posted On 01/04/2026 Job Information Work Experience 1-3 years Community & Social City Maidstone Province Kent Postal Code ME14 Job Description 3 months contract with a local authority Job Purpose The Housing Resettlement Officer acts as a caseworker for housing applicants owed the main housing duty. The role provides advice, guidance, and practical assistance to help applicants resolve their housing issues and move on from temporary accommodation into appropriate settled housing. Key Duties/Accountabilities Provide a dedicated, empathetic service to clients owed the main housing duty. Assess housing and support needs, removing barriers to accessing suitable long term accommodation. Develop, update and review Personalised Housing Plans to support clients in securing settled housing. Carry a caseload of homelessness cases and ensure all statutory duties are met. Essential Experience Required Experience working with homeless households or within housing needs services. Experience carrying out assessments and casework under homelessness legislation. Experience providing housing advice and support to vulnerable individuals. Experience engaging with landlords, external agencies and support services. Essential Qualifications Required Knowledge and practical understanding of the Housing Act 1996 Part VII, the Homelessness Code of Guidance, and related case law. Understanding of welfare benefits, social care frameworks and safeguarding responsibilities. Full clean UK driving licence. Additional information to note Working hours: 37 hours per week Trinity House, 20 Church St, Maidstone, Kent, ME14 1LY, United Kingdom Work pattern - 1 day at Home- Wednesdays. 4 Days in Trinity Full Time 5 days a week - 4 of these at Trinity, and Weds Working from Home. We work on Bi weekly payment schedule The role closes on 9 th April 2026, apply ASAP.
Essential Employment
Empathetic Housing Resettlement Officer (Temp)
Essential Employment Maidstone, Kent
A reputable recruitment agency seeks a Housing Resettlement Officer in Maidstone. The role involves providing empathetic housing support, assessing client needs, and advising on various housing options. The ideal candidate will have a strong understanding of homelessness legislation and excellent client-management skills. This is a full-time, temporary position paying £19 per hour. Interested candidates should email their CV quoting the reference number.
Apr 08, 2026
Full time
A reputable recruitment agency seeks a Housing Resettlement Officer in Maidstone. The role involves providing empathetic housing support, assessing client needs, and advising on various housing options. The ideal candidate will have a strong understanding of homelessness legislation and excellent client-management skills. This is a full-time, temporary position paying £19 per hour. Interested candidates should email their CV quoting the reference number.
Essential Employment
Housing Resettlement Officer
Essential Employment Maidstone, Kent
Housing Resettlement Officer needed in Maidstone Paying £19 per hr ref OR26603 Full time hours on a temporarybasis Key Responsibilities Provide a dedicated, empathetic and person centred service to clients owed the main housing duty, assessing housing circumstances and support needs to enable successful move on Maintain a comprehensive knowledge of homelessness legislation, particularly Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance, alongside welfare benefits and social care knowledge Undertake client interviews and assessments, including home and placement visits, in line with statutory duties, policy and relevant case law Advise clients on the full range of housing options, including housing register applications, private rented accommodation, supported housing, shared ownership and mortgage advice where appropriate Work proactively with private landlords to remove barriers to move on, including resolving rent arrears, negotiating repayment plans and offering incentives such as rent in advance and tenancy sustainment support Complete income and expenditure assessments to determine affordability and access to suitable move on accommodation Advise and refer clients to tenancy support services, including income maximisation, Discretionary Housing Payments, housing benefit support, debt advice, rent arrears advice and mutual exchange Manage a caseload of homelessness main duty cases, developing, reviewing and updating Personalised Housing Plans (PHPs) to ensure active engagement and homelessness relief Draft and issue statutory decision letters, including Section 184 decisions and referral letters where local connection lies elsewhere Maintain accurate, detailed and timely records of all client contact, advice, decisions and actions on case management systems Identify households suitable for nominations and direct lets, assessing suitability and recording outcomes on client cases Respond to enquiries and correspondence from clients and their representatives, including solicitors, advocates, elected representatives and housing providers, within agreed response times Build effective working relationships with colleagues, landlords, voluntary organisations, external agencies and service users Complete associated administrative tasks required to support the service Take reasonable care for personal health and safety and that of others, in line with health and safety policies and procedures If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Apr 08, 2026
Full time
Housing Resettlement Officer needed in Maidstone Paying £19 per hr ref OR26603 Full time hours on a temporarybasis Key Responsibilities Provide a dedicated, empathetic and person centred service to clients owed the main housing duty, assessing housing circumstances and support needs to enable successful move on Maintain a comprehensive knowledge of homelessness legislation, particularly Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance, alongside welfare benefits and social care knowledge Undertake client interviews and assessments, including home and placement visits, in line with statutory duties, policy and relevant case law Advise clients on the full range of housing options, including housing register applications, private rented accommodation, supported housing, shared ownership and mortgage advice where appropriate Work proactively with private landlords to remove barriers to move on, including resolving rent arrears, negotiating repayment plans and offering incentives such as rent in advance and tenancy sustainment support Complete income and expenditure assessments to determine affordability and access to suitable move on accommodation Advise and refer clients to tenancy support services, including income maximisation, Discretionary Housing Payments, housing benefit support, debt advice, rent arrears advice and mutual exchange Manage a caseload of homelessness main duty cases, developing, reviewing and updating Personalised Housing Plans (PHPs) to ensure active engagement and homelessness relief Draft and issue statutory decision letters, including Section 184 decisions and referral letters where local connection lies elsewhere Maintain accurate, detailed and timely records of all client contact, advice, decisions and actions on case management systems Identify households suitable for nominations and direct lets, assessing suitability and recording outcomes on client cases Respond to enquiries and correspondence from clients and their representatives, including solicitors, advocates, elected representatives and housing providers, within agreed response times Build effective working relationships with colleagues, landlords, voluntary organisations, external agencies and service users Complete associated administrative tasks required to support the service Take reasonable care for personal health and safety and that of others, in line with health and safety policies and procedures If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared
Webrecruit
Support and Integration Officer
Webrecruit Bristol, Gloucestershire
Support and Integration Officer Bristol The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Bristol on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £27,300 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support and Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 08, 2026
Full time
Support and Integration Officer Bristol The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Bristol on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £27,300 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support and Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Carrington Blake Recruitment
Hybrid Housing Pathways Officer
Carrington Blake Recruitment Maidstone, Kent
A recruitment agency in Maidstone is seeking a dedicated Housing Resettlement Officer to support individuals and families experiencing homelessness. You will manage a caseload, providing tailored advice and assessing needs to help clients transition to secure, long-term housing. Ideal candidates have strong knowledge of homelessness legislation and experience working with vulnerable individuals. The role requires good communication skills and a full UK driving licence for home visits, with a hybrid work model including 4 days in the office and Wednesday work from home.
Apr 08, 2026
Full time
A recruitment agency in Maidstone is seeking a dedicated Housing Resettlement Officer to support individuals and families experiencing homelessness. You will manage a caseload, providing tailored advice and assessing needs to help clients transition to secure, long-term housing. Ideal candidates have strong knowledge of homelessness legislation and experience working with vulnerable individuals. The role requires good communication skills and a full UK driving licence for home visits, with a hybrid work model including 4 days in the office and Wednesday work from home.
Carrington Blake Recruitment
OR26603 (JS) - Housing Resettlement Officer
Carrington Blake Recruitment Maidstone, Kent
About the Role We are looking for a dedicated and empathetic Housing Resettlement Officer to support individuals and families experiencing homelessness to move from temporary accommodation into secure, long-term housing. You will manage a caseload of clients owed the main housing duty, providing tailored advice, assessing their needs, and working proactively to remove barriers to rehousing. This is a rewarding role where you will make a real difference by helping people rebuild stability and independence. Key Responsibilities Manage a caseload of homelessness cases and support clients into settled accommodation Assess housing and support needs and develop personalised housing plans Provide advice on housing options, including private renting and social housing Liaise with landlords and partner agencies to secure suitable accommodation Carry out interviews, home visits, and affordability assessments Make decisions in line with homelessness legislation and issue formal decision letters Maintain accurate case records and ensure compliance with policies and procedures About You Strong understanding of homelessness legislation (Housing Act 1996 Part VII) Experience working with vulnerable clients in housing or a related field Excellent communication and interpersonal skills Ability to manage a busy caseload and meet deadlines Confident working with partners, landlords, and external agencies Good problem-solving and decision-making skills Full UK driving licence (required for visits) 4 DAYS IN THE OFFICE, WEDNESDAY WORK FROM HOME.
Apr 08, 2026
Full time
About the Role We are looking for a dedicated and empathetic Housing Resettlement Officer to support individuals and families experiencing homelessness to move from temporary accommodation into secure, long-term housing. You will manage a caseload of clients owed the main housing duty, providing tailored advice, assessing their needs, and working proactively to remove barriers to rehousing. This is a rewarding role where you will make a real difference by helping people rebuild stability and independence. Key Responsibilities Manage a caseload of homelessness cases and support clients into settled accommodation Assess housing and support needs and develop personalised housing plans Provide advice on housing options, including private renting and social housing Liaise with landlords and partner agencies to secure suitable accommodation Carry out interviews, home visits, and affordability assessments Make decisions in line with homelessness legislation and issue formal decision letters Maintain accurate case records and ensure compliance with policies and procedures About You Strong understanding of homelessness legislation (Housing Act 1996 Part VII) Experience working with vulnerable clients in housing or a related field Excellent communication and interpersonal skills Ability to manage a busy caseload and meet deadlines Confident working with partners, landlords, and external agencies Good problem-solving and decision-making skills Full UK driving licence (required for visits) 4 DAYS IN THE OFFICE, WEDNESDAY WORK FROM HOME.
Webrecruit
Support & Integration Officer
Webrecruit Coventry, Warwickshire
Support & Integration Officer Coventry The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Coventry on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 31st March 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support & Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 02, 2026
Full time
Support & Integration Officer Coventry The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Coventry on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 31st March 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support & Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Webrecruit
Support and Integration Officer
Webrecruit
Support and Integration Officer Birmingham The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 15th April 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 02, 2026
Full time
Support and Integration Officer Birmingham The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 15th April 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
JOB SWITCH LTD
Housing Resettlement Officer
JOB SWITCH LTD Maidstone, Kent
PURPOSE OF JOB Housing Resettlement Officer Housing Resettlement Officer To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. Housing Resettlement Officer To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. To work from our Community Hub in Central Maidstone, Trinity. MAIN ACCOUNTABILITES Housing Resettlement Officer To provide a dedicated and empathetic service to clients owed the main housing duty; assessing their housing and support needs; and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation. To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance; as well as welfare benefits and social care knowledge. To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law. To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services. To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership. To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation. To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments mutual exchange, debt and rent arrears advice and HB support. To have a full clean UK driving licence in order to conduct home visits at the client's home, prison, hostels, hospital or other locations as may be necessary. To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere. To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken. To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations. To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times. To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case. To complete administrative tasks related to the post as required.
Apr 01, 2026
Contractor
PURPOSE OF JOB Housing Resettlement Officer Housing Resettlement Officer To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. Housing Resettlement Officer To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. To work from our Community Hub in Central Maidstone, Trinity. MAIN ACCOUNTABILITES Housing Resettlement Officer To provide a dedicated and empathetic service to clients owed the main housing duty; assessing their housing and support needs; and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation. To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance; as well as welfare benefits and social care knowledge. To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law. To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services. To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership. To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation. To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments mutual exchange, debt and rent arrears advice and HB support. To have a full clean UK driving licence in order to conduct home visits at the client's home, prison, hostels, hospital or other locations as may be necessary. To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere. To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken. To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations. To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times. To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case. To complete administrative tasks related to the post as required.
Sanctuary Personnel
Social Worker - Prison
Sanctuary Personnel Rochester, Kent
JOB 791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Experienced Prison Delegated Social Worker within the HMP Cookham Wood Team to work full time based in Medway. The salary for this permanent Experienced Prison Delegated Social Worker job is up to £44,567 per annum. Main duties: Provide expert safeguarding advice and guidance to Senior Managers within the setting. Advise Senior YCS Managers on all Child Protection issues, both legal as well as practice issues. Assist in the development and updating of children's safeguarding policies and procedures within the establishment including for children visiting the establishment. Attendance at meetings relevant to the area of work including YOI Safeguarding Meetings and Resettlement Planning and Review Meetings and LAC Meetings for those children and young people with whom the dedicated social workers may be actively involved. Social Workers will prioritise children in most ned and support resettlement practitioners with all others. Develop links vis the Resettlement Practitioners and home YOTs with relevant partnership working e.g. Local Authorities, Police, Health, Probation to ensure clarity of roles and responsibilities and to secure the best outcomes for children and young people. Develop and maintain effective links between establishment and Local Authorities both home and host in liaison with the Resettlement Practitioners and YOT. In doing so work in conjunction with Independent Reviewing Officers (IROs) to ensure that Local Authorities meet their responsibilities towards children in custody and at release. Promote a child-first approach and share professional knowledge to all staff working within the YOI, in training and in support of ensuring that the needs rights and entitlements of Looked After Children and Care Leavers are considered as defined in legislation and regulation. To participate in supervision and one to one Performance Development Reviews and contribute to the identification of own and team development needs. At the discretion of the Head of Service and/or Manager, such other activities as may from time-to-time be required to ensure the needs of the service are met. Requirements of this Experienced Prison Delegated Social Worker job: Social work qualification with registration with Social Work England. Experience in managing social work caseloads and supervising others. Experience in working with adults in a social care context. Experience of community and/or group work. Knowledge of adult health and social care systems, agencies, and relevant legislation. Contact: This Experienced Prison Delegated Social Worker job is advertised by Charlie Reeve; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Apr 01, 2026
Full time
JOB 791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Experienced Prison Delegated Social Worker within the HMP Cookham Wood Team to work full time based in Medway. The salary for this permanent Experienced Prison Delegated Social Worker job is up to £44,567 per annum. Main duties: Provide expert safeguarding advice and guidance to Senior Managers within the setting. Advise Senior YCS Managers on all Child Protection issues, both legal as well as practice issues. Assist in the development and updating of children's safeguarding policies and procedures within the establishment including for children visiting the establishment. Attendance at meetings relevant to the area of work including YOI Safeguarding Meetings and Resettlement Planning and Review Meetings and LAC Meetings for those children and young people with whom the dedicated social workers may be actively involved. Social Workers will prioritise children in most ned and support resettlement practitioners with all others. Develop links vis the Resettlement Practitioners and home YOTs with relevant partnership working e.g. Local Authorities, Police, Health, Probation to ensure clarity of roles and responsibilities and to secure the best outcomes for children and young people. Develop and maintain effective links between establishment and Local Authorities both home and host in liaison with the Resettlement Practitioners and YOT. In doing so work in conjunction with Independent Reviewing Officers (IROs) to ensure that Local Authorities meet their responsibilities towards children in custody and at release. Promote a child-first approach and share professional knowledge to all staff working within the YOI, in training and in support of ensuring that the needs rights and entitlements of Looked After Children and Care Leavers are considered as defined in legislation and regulation. To participate in supervision and one to one Performance Development Reviews and contribute to the identification of own and team development needs. At the discretion of the Head of Service and/or Manager, such other activities as may from time-to-time be required to ensure the needs of the service are met. Requirements of this Experienced Prison Delegated Social Worker job: Social work qualification with registration with Social Work England. Experience in managing social work caseloads and supervising others. Experience in working with adults in a social care context. Experience of community and/or group work. Knowledge of adult health and social care systems, agencies, and relevant legislation. Contact: This Experienced Prison Delegated Social Worker job is advertised by Charlie Reeve; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Adecco
Housing Tenancy Officer
Adecco Hounslow, London
Job Title: Housing Tenancy Officer Location: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote) Hourly rate £21.91 PAYE / £29.15 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately 700-800 general needs properties . This is a fast-paced and varied role where you will be responsible for delivering high-quality tenancy management services and ensuring compliance with relevant legislation and organisational policies. Key Responsibilities Manage a designated patch of general needs tenants, providing responsive and proactive tenancy support. Oversee mutual exchanges and successions in line with current legislation. Carry out tenancy audits across 20-30% of your stock annually. Complete resettlement visits , 9-month tenancy checks , and other routine visits. Monitor and support compliance with gas safety requirements . Handle low-level antisocial behaviour (ASB) issues and support residents with more complex cases . Work closely with the legal team on the collaborative management of legal cases . Partner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders. About You You are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running." You have a strong understanding of housing legislation , tenancy procedures , and best practice. You are collaborative, resilient, and committed to delivering excellent resident-focused services. Although training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Apr 01, 2026
Seasonal
Job Title: Housing Tenancy Officer Location: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote) Hourly rate £21.91 PAYE / £29.15 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately 700-800 general needs properties . This is a fast-paced and varied role where you will be responsible for delivering high-quality tenancy management services and ensuring compliance with relevant legislation and organisational policies. Key Responsibilities Manage a designated patch of general needs tenants, providing responsive and proactive tenancy support. Oversee mutual exchanges and successions in line with current legislation. Carry out tenancy audits across 20-30% of your stock annually. Complete resettlement visits , 9-month tenancy checks , and other routine visits. Monitor and support compliance with gas safety requirements . Handle low-level antisocial behaviour (ASB) issues and support residents with more complex cases . Work closely with the legal team on the collaborative management of legal cases . Partner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders. About You You are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running." You have a strong understanding of housing legislation , tenancy procedures , and best practice. You are collaborative, resilient, and committed to delivering excellent resident-focused services. Although training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Ackerman Pierce
Resettlement and Move On Officer
Ackerman Pierce Slough, Berkshire
We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS) . This role is ideal for candidates with a background in estate agency, lettings, or private sector housing , who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents , negotiating tenancies, and supporting residents through the resettlement process. Key Responsibilities Support households to move from temporary accommodation into private rented accommodation . Work closely with private landlords and letting agents to source suitable properties. Negotiate rents, deposits, and tenancy terms. Carry out affordability assessments and ensure properties are suitable and sustainable. Assist clients with tenancy sign-ups and moving arrangements. Provide resettlement support to ensure successful tenancy sustainment. Conduct property viewings where required. Liaise with Housing Benefit/Universal Credit teams regarding rent and LHA rates. Maintain accurate case records and meet move-on targets. Help prevent homelessness by securing private rented sector accommodation. Essential Experience Experience working in estate agency, lettings, property management, or private sector housing . Experience working with private landlords and letting agents . Experience negotiating rents and tenancy agreements. Understanding of the Private Rented Sector . Experience working in housing, homelessness, or resettlement (desirable but not essential if strong PRS/estate agency background). If you have the relevant skills then please apply today!
Apr 01, 2026
Seasonal
We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS) . This role is ideal for candidates with a background in estate agency, lettings, or private sector housing , who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents , negotiating tenancies, and supporting residents through the resettlement process. Key Responsibilities Support households to move from temporary accommodation into private rented accommodation . Work closely with private landlords and letting agents to source suitable properties. Negotiate rents, deposits, and tenancy terms. Carry out affordability assessments and ensure properties are suitable and sustainable. Assist clients with tenancy sign-ups and moving arrangements. Provide resettlement support to ensure successful tenancy sustainment. Conduct property viewings where required. Liaise with Housing Benefit/Universal Credit teams regarding rent and LHA rates. Maintain accurate case records and meet move-on targets. Help prevent homelessness by securing private rented sector accommodation. Essential Experience Experience working in estate agency, lettings, property management, or private sector housing . Experience working with private landlords and letting agents . Experience negotiating rents and tenancy agreements. Understanding of the Private Rented Sector . Experience working in housing, homelessness, or resettlement (desirable but not essential if strong PRS/estate agency background). If you have the relevant skills then please apply today!
Pertemps London
Sheltered Housing Officer (Temp: London)
Pertemps London
Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer focused Sheltered Housing Officer on a long term temporary basis. This is an exciting opportunity to deliver an enhanced tenancy and estate management service supporting older and vulnerable residents within sheltered housing schemes. Location: London Pay: £22 - £22.18 PAYE Working Arrangement: Full-time (x5 days on Site) The role focuses on improving the quality of life for residents, maintaining safe and well managed schemes, and ensuring tenants can access the full range of housing and support services available to them. Key Responsibilities Enhanced Housing & Support Services Deliver a comprehensive and proactive housing management service tailored to older and vulnerable residents. Support tenants to maintain their tenancy and access essential services and interventions. Facilitate social activities and promote community engagement within schemes. Scheme & Estate Management Conduct regular inspections to ensure schemes remain safe, secure, clean, and well maintained. Act as the primary point of contact for repairs for residents unable to report issues themselves. Coordinate a handy-person service for tailored property support. Tenancy & Lettings Management Manage the full lettings process: viewings, voids, sign ups, resettlement, and tenancy changes. Identify and report tenancy breaches, anti-social behaviour, and illegal occupancy. Provide clear information to new customers about scheme facilities and tenancy matters. Rent Management Maximise rental income by proactively managing rent accounts. Alert tenants to rent arrears, provide advice on payment methods, and signpost benefits support. Prepare and deliver rent-related correspondence and notices as required. Compliance, Safety & Service Improvement Ensure all activities align with organisational policies, procedures, and safeguarding principles. Record key tasks, monitor performance data, and contribute to continuous service improvement. Build strong relationships with internal teams, partners, residents' groups, care providers, and local organisations. Essential Qualifications & Experience GCSE/O Level, NVQ Level 3, or equivalent experience. Experience in a customer facing role, ideally with older or vulnerable customers. Understanding of housing management and safeguarding principles. Confident using IT systems to record and retrieve information quickly and accurately. Skills & Personal Attributes Highly organised and able to work flexibly under pressure. Excellent verbal and written communication skills, with a sensitive and empathetic approach. Strong customer care ethos and commitment to delivering high quality services. Problem-solver with good judgement and decision-making ability. Self motivated, persuasive, and able to work well both independently and in a team. Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career.
Mar 24, 2026
Full time
Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer focused Sheltered Housing Officer on a long term temporary basis. This is an exciting opportunity to deliver an enhanced tenancy and estate management service supporting older and vulnerable residents within sheltered housing schemes. Location: London Pay: £22 - £22.18 PAYE Working Arrangement: Full-time (x5 days on Site) The role focuses on improving the quality of life for residents, maintaining safe and well managed schemes, and ensuring tenants can access the full range of housing and support services available to them. Key Responsibilities Enhanced Housing & Support Services Deliver a comprehensive and proactive housing management service tailored to older and vulnerable residents. Support tenants to maintain their tenancy and access essential services and interventions. Facilitate social activities and promote community engagement within schemes. Scheme & Estate Management Conduct regular inspections to ensure schemes remain safe, secure, clean, and well maintained. Act as the primary point of contact for repairs for residents unable to report issues themselves. Coordinate a handy-person service for tailored property support. Tenancy & Lettings Management Manage the full lettings process: viewings, voids, sign ups, resettlement, and tenancy changes. Identify and report tenancy breaches, anti-social behaviour, and illegal occupancy. Provide clear information to new customers about scheme facilities and tenancy matters. Rent Management Maximise rental income by proactively managing rent accounts. Alert tenants to rent arrears, provide advice on payment methods, and signpost benefits support. Prepare and deliver rent-related correspondence and notices as required. Compliance, Safety & Service Improvement Ensure all activities align with organisational policies, procedures, and safeguarding principles. Record key tasks, monitor performance data, and contribute to continuous service improvement. Build strong relationships with internal teams, partners, residents' groups, care providers, and local organisations. Essential Qualifications & Experience GCSE/O Level, NVQ Level 3, or equivalent experience. Experience in a customer facing role, ideally with older or vulnerable customers. Understanding of housing management and safeguarding principles. Confident using IT systems to record and retrieve information quickly and accurately. Skills & Personal Attributes Highly organised and able to work flexibly under pressure. Excellent verbal and written communication skills, with a sensitive and empathetic approach. Strong customer care ethos and commitment to delivering high quality services. Problem-solver with good judgement and decision-making ability. Self motivated, persuasive, and able to work well both independently and in a team. Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career.

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