Support & Integration Officer Coventry The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Coventry on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 31st March 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support & Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 02, 2026
Full time
Support & Integration Officer Coventry The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Coventry on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 31st March 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support & Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Support and Integration Officer Birmingham The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 15th April 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 02, 2026
Full time
Support and Integration Officer Birmingham The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 15th April 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
HopeWorks is a community focused charity dedicated to improving the lives of the homeless, those in our supported accommodation, and those seeking resettlement in the UK. We are passionate about delivering high impact support and ensuring every pound we receive makes a meaningful difference. As our Finance Officer , you will play a key role in ensuring the smooth financial running of the organisation. You will be responsible for maintaining accurate financial records, supporting budget planning, managing day to day transactions, and helping produce financial reports that support strategic decision-making. This role is perfect for someone who has finance experience in the charity sector, is highly organised, confident with IT packages, numbers and financial analysis, and motivated by the vision and values of HopeWorks.
Apr 01, 2026
Full time
HopeWorks is a community focused charity dedicated to improving the lives of the homeless, those in our supported accommodation, and those seeking resettlement in the UK. We are passionate about delivering high impact support and ensuring every pound we receive makes a meaningful difference. As our Finance Officer , you will play a key role in ensuring the smooth financial running of the organisation. You will be responsible for maintaining accurate financial records, supporting budget planning, managing day to day transactions, and helping produce financial reports that support strategic decision-making. This role is perfect for someone who has finance experience in the charity sector, is highly organised, confident with IT packages, numbers and financial analysis, and motivated by the vision and values of HopeWorks.
PURPOSE OF JOB Housing Resettlement Officer Housing Resettlement Officer To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. Housing Resettlement Officer To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. To work from our Community Hub in Central Maidstone, Trinity. MAIN ACCOUNTABILITES Housing Resettlement Officer To provide a dedicated and empathetic service to clients owed the main housing duty; assessing their housing and support needs; and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation. To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance; as well as welfare benefits and social care knowledge. To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law. To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services. To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership. To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation. To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments mutual exchange, debt and rent arrears advice and HB support. To have a full clean UK driving licence in order to conduct home visits at the client's home, prison, hostels, hospital or other locations as may be necessary. To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere. To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken. To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations. To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times. To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case. To complete administrative tasks related to the post as required.
Apr 01, 2026
Contractor
PURPOSE OF JOB Housing Resettlement Officer Housing Resettlement Officer To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. Housing Resettlement Officer To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. To work from our Community Hub in Central Maidstone, Trinity. MAIN ACCOUNTABILITES Housing Resettlement Officer To provide a dedicated and empathetic service to clients owed the main housing duty; assessing their housing and support needs; and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation. To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance; as well as welfare benefits and social care knowledge. To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law. To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services. To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership. To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation. To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments mutual exchange, debt and rent arrears advice and HB support. To have a full clean UK driving licence in order to conduct home visits at the client's home, prison, hostels, hospital or other locations as may be necessary. To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere. To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken. To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations. To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times. To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case. To complete administrative tasks related to the post as required.
JOB 791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Experienced Prison Delegated Social Worker within the HMP Cookham Wood Team to work full time based in Medway. The salary for this permanent Experienced Prison Delegated Social Worker job is up to £44,567 per annum. Main duties: Provide expert safeguarding advice and guidance to Senior Managers within the setting. Advise Senior YCS Managers on all Child Protection issues, both legal as well as practice issues. Assist in the development and updating of children's safeguarding policies and procedures within the establishment including for children visiting the establishment. Attendance at meetings relevant to the area of work including YOI Safeguarding Meetings and Resettlement Planning and Review Meetings and LAC Meetings for those children and young people with whom the dedicated social workers may be actively involved. Social Workers will prioritise children in most ned and support resettlement practitioners with all others. Develop links vis the Resettlement Practitioners and home YOTs with relevant partnership working e.g. Local Authorities, Police, Health, Probation to ensure clarity of roles and responsibilities and to secure the best outcomes for children and young people. Develop and maintain effective links between establishment and Local Authorities both home and host in liaison with the Resettlement Practitioners and YOT. In doing so work in conjunction with Independent Reviewing Officers (IROs) to ensure that Local Authorities meet their responsibilities towards children in custody and at release. Promote a child-first approach and share professional knowledge to all staff working within the YOI, in training and in support of ensuring that the needs rights and entitlements of Looked After Children and Care Leavers are considered as defined in legislation and regulation. To participate in supervision and one to one Performance Development Reviews and contribute to the identification of own and team development needs. At the discretion of the Head of Service and/or Manager, such other activities as may from time-to-time be required to ensure the needs of the service are met. Requirements of this Experienced Prison Delegated Social Worker job: Social work qualification with registration with Social Work England. Experience in managing social work caseloads and supervising others. Experience in working with adults in a social care context. Experience of community and/or group work. Knowledge of adult health and social care systems, agencies, and relevant legislation. Contact: This Experienced Prison Delegated Social Worker job is advertised by Charlie Reeve; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Apr 01, 2026
Full time
JOB 791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Experienced Prison Delegated Social Worker within the HMP Cookham Wood Team to work full time based in Medway. The salary for this permanent Experienced Prison Delegated Social Worker job is up to £44,567 per annum. Main duties: Provide expert safeguarding advice and guidance to Senior Managers within the setting. Advise Senior YCS Managers on all Child Protection issues, both legal as well as practice issues. Assist in the development and updating of children's safeguarding policies and procedures within the establishment including for children visiting the establishment. Attendance at meetings relevant to the area of work including YOI Safeguarding Meetings and Resettlement Planning and Review Meetings and LAC Meetings for those children and young people with whom the dedicated social workers may be actively involved. Social Workers will prioritise children in most ned and support resettlement practitioners with all others. Develop links vis the Resettlement Practitioners and home YOTs with relevant partnership working e.g. Local Authorities, Police, Health, Probation to ensure clarity of roles and responsibilities and to secure the best outcomes for children and young people. Develop and maintain effective links between establishment and Local Authorities both home and host in liaison with the Resettlement Practitioners and YOT. In doing so work in conjunction with Independent Reviewing Officers (IROs) to ensure that Local Authorities meet their responsibilities towards children in custody and at release. Promote a child-first approach and share professional knowledge to all staff working within the YOI, in training and in support of ensuring that the needs rights and entitlements of Looked After Children and Care Leavers are considered as defined in legislation and regulation. To participate in supervision and one to one Performance Development Reviews and contribute to the identification of own and team development needs. At the discretion of the Head of Service and/or Manager, such other activities as may from time-to-time be required to ensure the needs of the service are met. Requirements of this Experienced Prison Delegated Social Worker job: Social work qualification with registration with Social Work England. Experience in managing social work caseloads and supervising others. Experience in working with adults in a social care context. Experience of community and/or group work. Knowledge of adult health and social care systems, agencies, and relevant legislation. Contact: This Experienced Prison Delegated Social Worker job is advertised by Charlie Reeve; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Job Title: Housing Tenancy Officer Location: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote) Hourly rate £21.91 PAYE / £29.15 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately 700-800 general needs properties . This is a fast-paced and varied role where you will be responsible for delivering high-quality tenancy management services and ensuring compliance with relevant legislation and organisational policies. Key Responsibilities Manage a designated patch of general needs tenants, providing responsive and proactive tenancy support. Oversee mutual exchanges and successions in line with current legislation. Carry out tenancy audits across 20-30% of your stock annually. Complete resettlement visits , 9-month tenancy checks , and other routine visits. Monitor and support compliance with gas safety requirements . Handle low-level antisocial behaviour (ASB) issues and support residents with more complex cases . Work closely with the legal team on the collaborative management of legal cases . Partner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders. About You You are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running." You have a strong understanding of housing legislation , tenancy procedures , and best practice. You are collaborative, resilient, and committed to delivering excellent resident-focused services. Although training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Apr 01, 2026
Seasonal
Job Title: Housing Tenancy Officer Location: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote) Hourly rate £21.91 PAYE / £29.15 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately 700-800 general needs properties . This is a fast-paced and varied role where you will be responsible for delivering high-quality tenancy management services and ensuring compliance with relevant legislation and organisational policies. Key Responsibilities Manage a designated patch of general needs tenants, providing responsive and proactive tenancy support. Oversee mutual exchanges and successions in line with current legislation. Carry out tenancy audits across 20-30% of your stock annually. Complete resettlement visits , 9-month tenancy checks , and other routine visits. Monitor and support compliance with gas safety requirements . Handle low-level antisocial behaviour (ASB) issues and support residents with more complex cases . Work closely with the legal team on the collaborative management of legal cases . Partner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders. About You You are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running." You have a strong understanding of housing legislation , tenancy procedures , and best practice. You are collaborative, resilient, and committed to delivering excellent resident-focused services. Although training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Resettlement Officer - Part Time 18 hours Location: Castlecroft - Bury Salary: £26, 968 - Pro Rata - Pay Award Pending (1/4/26) Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on move on, resettlement work and creating strong partnerships with landlords that will lead to increased move on and homelessness prevention. What you'll be doing To assist our customers to identify their strengths, development needs and risks to jointly develop a move on plan to build on or address these, including coaching and assisting customers to achieve greater independence; To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity. To assist customers to access other agencies and their services and know of the services within the wider community; To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; and understand the different types of tenure. To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken; To develop and maintain effective working relationships with peers in relevant organisations or agencies to ensure customers are properly supported in accordance with their identified plans; To create partnerships with social landlords, private landlords and explore various different options for the tenants What you'll need Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards Qualified to minimum level 2 in English and Maths Evidence of well-developed IT and keyboard skills Hold a full UK driving license and have access to a vehicle for use at work. What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. Experience of working in Housing Management is desirable. Experience of move on and resettlement work is required Experience of using a strength based approach to assist customers to achieve their goals is desirable. Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. Experience and understanding of safeguarding. Good written and verbal communication. Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems. Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem. Demonstrable coaching skills in promoting independence. Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 8th April 2026 Shortlist date: 9th April 2026 Interview date: TBC
Apr 01, 2026
Full time
Resettlement Officer - Part Time 18 hours Location: Castlecroft - Bury Salary: £26, 968 - Pro Rata - Pay Award Pending (1/4/26) Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on move on, resettlement work and creating strong partnerships with landlords that will lead to increased move on and homelessness prevention. What you'll be doing To assist our customers to identify their strengths, development needs and risks to jointly develop a move on plan to build on or address these, including coaching and assisting customers to achieve greater independence; To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity. To assist customers to access other agencies and their services and know of the services within the wider community; To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; and understand the different types of tenure. To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken; To develop and maintain effective working relationships with peers in relevant organisations or agencies to ensure customers are properly supported in accordance with their identified plans; To create partnerships with social landlords, private landlords and explore various different options for the tenants What you'll need Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards Qualified to minimum level 2 in English and Maths Evidence of well-developed IT and keyboard skills Hold a full UK driving license and have access to a vehicle for use at work. What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. Experience of working in Housing Management is desirable. Experience of move on and resettlement work is required Experience of using a strength based approach to assist customers to achieve their goals is desirable. Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. Experience and understanding of safeguarding. Good written and verbal communication. Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems. Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem. Demonstrable coaching skills in promoting independence. Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 8th April 2026 Shortlist date: 9th April 2026 Interview date: TBC
We are seeking a motivated and experienced Resettlement & Move-On Officer to join our Housing Services team. You will play a key role in supporting households living in temporary accommodation to move into sustainable, longer-term housing, primarily within the Private Rented Sector (PRS) . The successful candidate will work closely with landlords, letting agents, and partner agencies to secure suitable housing options, support tenancy sustainment, and help the council discharge its homelessness duties. Key Responsibilities Support households in temporary accommodation to secure long-term PRS tenancies Develop and implement personalised housing plans to promote move-on and independence Engage, negotiate, and maintain positive relationships with landlords, letting agents, and accommodation providers Provide advice to tenants on tenancy readiness, affordability, and sustaining their tenancy Manage a caseload of households, monitoring progress and updating plans as needed Collaborate with internal housing teams and external partners to ensure smooth resettlement Support families with education, employment, and wider wellbeing needs during resettlement Ensure all activity complies with relevant legislation, council policies, and safeguarding requirements Person Specification Essential: Experience in housing, homelessness prevention, or resettlement work Strong knowledge of housing legislation, tenancy rights, and the PRS Excellent landlord engagement and negotiation skills Ability to manage caseloads effectively and deliver personalised support Strong communication, organisational, and problem-solving skills Empathy and resilience when working with vulnerable clients If you have the relevant skills then please apply today
Apr 01, 2026
Seasonal
We are seeking a motivated and experienced Resettlement & Move-On Officer to join our Housing Services team. You will play a key role in supporting households living in temporary accommodation to move into sustainable, longer-term housing, primarily within the Private Rented Sector (PRS) . The successful candidate will work closely with landlords, letting agents, and partner agencies to secure suitable housing options, support tenancy sustainment, and help the council discharge its homelessness duties. Key Responsibilities Support households in temporary accommodation to secure long-term PRS tenancies Develop and implement personalised housing plans to promote move-on and independence Engage, negotiate, and maintain positive relationships with landlords, letting agents, and accommodation providers Provide advice to tenants on tenancy readiness, affordability, and sustaining their tenancy Manage a caseload of households, monitoring progress and updating plans as needed Collaborate with internal housing teams and external partners to ensure smooth resettlement Support families with education, employment, and wider wellbeing needs during resettlement Ensure all activity complies with relevant legislation, council policies, and safeguarding requirements Person Specification Essential: Experience in housing, homelessness prevention, or resettlement work Strong knowledge of housing legislation, tenancy rights, and the PRS Excellent landlord engagement and negotiation skills Ability to manage caseloads effectively and deliver personalised support Strong communication, organisational, and problem-solving skills Empathy and resilience when working with vulnerable clients If you have the relevant skills then please apply today
We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS) . This role is ideal for candidates with a background in estate agency, lettings, or private sector housing , who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents , negotiating tenancies, and supporting residents through the resettlement process. Key Responsibilities Support households to move from temporary accommodation into private rented accommodation . Work closely with private landlords and letting agents to source suitable properties. Negotiate rents, deposits, and tenancy terms. Carry out affordability assessments and ensure properties are suitable and sustainable. Assist clients with tenancy sign-ups and moving arrangements. Provide resettlement support to ensure successful tenancy sustainment. Conduct property viewings where required. Liaise with Housing Benefit/Universal Credit teams regarding rent and LHA rates. Maintain accurate case records and meet move-on targets. Help prevent homelessness by securing private rented sector accommodation. Essential Experience Experience working in estate agency, lettings, property management, or private sector housing . Experience working with private landlords and letting agents . Experience negotiating rents and tenancy agreements. Understanding of the Private Rented Sector . Experience working in housing, homelessness, or resettlement (desirable but not essential if strong PRS/estate agency background). If you have the relevant skills then please apply today!
Apr 01, 2026
Seasonal
We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS) . This role is ideal for candidates with a background in estate agency, lettings, or private sector housing , who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents , negotiating tenancies, and supporting residents through the resettlement process. Key Responsibilities Support households to move from temporary accommodation into private rented accommodation . Work closely with private landlords and letting agents to source suitable properties. Negotiate rents, deposits, and tenancy terms. Carry out affordability assessments and ensure properties are suitable and sustainable. Assist clients with tenancy sign-ups and moving arrangements. Provide resettlement support to ensure successful tenancy sustainment. Conduct property viewings where required. Liaise with Housing Benefit/Universal Credit teams regarding rent and LHA rates. Maintain accurate case records and meet move-on targets. Help prevent homelessness by securing private rented sector accommodation. Essential Experience Experience working in estate agency, lettings, property management, or private sector housing . Experience working with private landlords and letting agents . Experience negotiating rents and tenancy agreements. Understanding of the Private Rented Sector . Experience working in housing, homelessness, or resettlement (desirable but not essential if strong PRS/estate agency background). If you have the relevant skills then please apply today!
Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer focused Sheltered Housing Officer on a long term temporary basis. This is an exciting opportunity to deliver an enhanced tenancy and estate management service supporting older and vulnerable residents within sheltered housing schemes. Location: London Pay: £22 - £22.18 PAYE Working Arrangement: Full-time (x5 days on Site) The role focuses on improving the quality of life for residents, maintaining safe and well managed schemes, and ensuring tenants can access the full range of housing and support services available to them. Key Responsibilities Enhanced Housing & Support Services Deliver a comprehensive and proactive housing management service tailored to older and vulnerable residents. Support tenants to maintain their tenancy and access essential services and interventions. Facilitate social activities and promote community engagement within schemes. Scheme & Estate Management Conduct regular inspections to ensure schemes remain safe, secure, clean, and well maintained. Act as the primary point of contact for repairs for residents unable to report issues themselves. Coordinate a handy-person service for tailored property support. Tenancy & Lettings Management Manage the full lettings process: viewings, voids, sign ups, resettlement, and tenancy changes. Identify and report tenancy breaches, anti-social behaviour, and illegal occupancy. Provide clear information to new customers about scheme facilities and tenancy matters. Rent Management Maximise rental income by proactively managing rent accounts. Alert tenants to rent arrears, provide advice on payment methods, and signpost benefits support. Prepare and deliver rent-related correspondence and notices as required. Compliance, Safety & Service Improvement Ensure all activities align with organisational policies, procedures, and safeguarding principles. Record key tasks, monitor performance data, and contribute to continuous service improvement. Build strong relationships with internal teams, partners, residents' groups, care providers, and local organisations. Essential Qualifications & Experience GCSE/O Level, NVQ Level 3, or equivalent experience. Experience in a customer facing role, ideally with older or vulnerable customers. Understanding of housing management and safeguarding principles. Confident using IT systems to record and retrieve information quickly and accurately. Skills & Personal Attributes Highly organised and able to work flexibly under pressure. Excellent verbal and written communication skills, with a sensitive and empathetic approach. Strong customer care ethos and commitment to delivering high quality services. Problem-solver with good judgement and decision-making ability. Self motivated, persuasive, and able to work well both independently and in a team. Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career.
Mar 24, 2026
Full time
Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer focused Sheltered Housing Officer on a long term temporary basis. This is an exciting opportunity to deliver an enhanced tenancy and estate management service supporting older and vulnerable residents within sheltered housing schemes. Location: London Pay: £22 - £22.18 PAYE Working Arrangement: Full-time (x5 days on Site) The role focuses on improving the quality of life for residents, maintaining safe and well managed schemes, and ensuring tenants can access the full range of housing and support services available to them. Key Responsibilities Enhanced Housing & Support Services Deliver a comprehensive and proactive housing management service tailored to older and vulnerable residents. Support tenants to maintain their tenancy and access essential services and interventions. Facilitate social activities and promote community engagement within schemes. Scheme & Estate Management Conduct regular inspections to ensure schemes remain safe, secure, clean, and well maintained. Act as the primary point of contact for repairs for residents unable to report issues themselves. Coordinate a handy-person service for tailored property support. Tenancy & Lettings Management Manage the full lettings process: viewings, voids, sign ups, resettlement, and tenancy changes. Identify and report tenancy breaches, anti-social behaviour, and illegal occupancy. Provide clear information to new customers about scheme facilities and tenancy matters. Rent Management Maximise rental income by proactively managing rent accounts. Alert tenants to rent arrears, provide advice on payment methods, and signpost benefits support. Prepare and deliver rent-related correspondence and notices as required. Compliance, Safety & Service Improvement Ensure all activities align with organisational policies, procedures, and safeguarding principles. Record key tasks, monitor performance data, and contribute to continuous service improvement. Build strong relationships with internal teams, partners, residents' groups, care providers, and local organisations. Essential Qualifications & Experience GCSE/O Level, NVQ Level 3, or equivalent experience. Experience in a customer facing role, ideally with older or vulnerable customers. Understanding of housing management and safeguarding principles. Confident using IT systems to record and retrieve information quickly and accurately. Skills & Personal Attributes Highly organised and able to work flexibly under pressure. Excellent verbal and written communication skills, with a sensitive and empathetic approach. Strong customer care ethos and commitment to delivering high quality services. Problem-solver with good judgement and decision-making ability. Self motivated, persuasive, and able to work well both independently and in a team. Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career.
