12 jobs found

Permanent - Full Time We are looking for a motivated Resident Liaison Officer to join our St Albans Planned Team travelling around St Albans & Welwyn Hatfield. About the Role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment. Experience of EasyBOP construction software would be beneficial but is not essential. You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.

Permanent - Full Time We're looking for a proactive and people-focused Resident Liaison Officer to support residents throughout planned works and refurbishment projects. You will be expected to work from our Welwyn office on a weekly basis. Travelling in and around the home counties will also be required. About the Role As our Resident Liaison Officer, you will deliver a first-class liaison and administrative support service to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. You will visit residents before work begins to introduce the company, explain the programme, assess individual needs, and identify any vulnerable households to ensure safe and appropriate working practices. You'll carry out property condition and appliance surveys, maintain accurate resident records, and act as the main point of communication between residents, site teams, subcontractors, and client representatives. You will help manage project trackers, coordinate appointments, prepare and distribute clear communication materials, and support monthly reporting. Handling resident complaints professionally, carrying out satisfaction surveys, and using feedback to drive service improvements will also form a key part of the role. About You We are looking for an individual with previous experience as a Resident Liaison Officer or similar project administration experience with a main contractor for planned works. You will have experience visiting properties, carrying out pre-condition surveys, coordinating a high volume of appointments, and confidently liaising with site teams, residents, clients, and the supply chain. You'll need to be computer-literate and comfortable updating project trackers. Existing knowledge of SHDF projects and familiarity with EasyBOP would be an advantage, though not essential. This role requires you to hold a clean full UK driving licence for a minimum of 12 months and you'll have the flexibility to travel between Welwyn and the wider Home Counties, including areas such as Milton Keynes, Essex, and Aylesbury. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.

Housing Management Officer / Housing Support Worker Blackburn 37.5 hours per week Rota across 8am - 4pm and 12 - 8pm, working one weekend in 6 Temporary with the potential to become permanent £16.00 - £18.00 per hour Our client Morgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation. This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation. The role - Housing Management Officer Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy. Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council's Housing Benefit Department/DWP regarding applications, overpayments, changes of circumstances or sanctions or benefit sanctions. Manage the rent accounts for customers across the service to ensure that current customer arrears and former customer arrears are kept to a minimum, including serving appropriate notices to customers where they consistently fail to make rent/service charge payment and their arrears are increasing. Keep void losses to a minimum by ensuring that swift action is taken to re-let void properties, including carrying out property inspections before and after the customer vacates the premises, ordering any repairs and replacement fixtures and fittings that are needed and arranging for the scheme cleaners to clean the property. Carry out sign-up procedures with new customers, ensuring that customers are given information on tenancy responsibilities and arrangements for reporting repairs. Support customers to proactively manage visitors to the premises and prevent antisocial or nuisance behaviour to other customers or neighbours. The candidate We would love to hear from people who have:- Good literacy and numeracy skills. Experience in delivering/supporting positive outcomes for clients through the delivery of effective resettlement and independence plans. Experience in providing housing management, housing related support, care and support, or housing advice in any of the following fields: housing management, supported housing, housing advice work, youth and community work or other work supporting homeless people. Ability to develop effective working relationships and rapport with clients and colleagues. Awareness and understanding of supported housing work, and the causes of homelessness. Ability to carry out robust support and housing management functions including liaising with landlords and contractors, and collection of rent and service charges where applicable. Confident with a positive, 'can do' attitude. To be considered for the role of Housing Management Officer, please apply today! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Housing Interventions Officer Location: Bridgend, Wales Salary :£26,339 per annum Vacancy Type: Full time, Permanent Closing date: 14th May 2026 Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. Please see the attached Job Description for full details All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Employee Screening and Eligibility to Work If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The Refugee Employability Officer will provide tailored employability support to resettled refugees in Hampshire under the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship and other eligible schemes. The role delivers structured one-to-one and group-based support focusing on supporting individuals towards employment. This will include agreeing and supporting individuals towards employability related goals and actions within the Individual Support Plan, job search and application support, interview preparation, understanding UK workplace expectations, employer engagement, and links to training, apprenticeships and (where appropriate) self-employment. This work will support individuals often facing barriers such as limited English, recognition of overseas qualifications, childcare responsibilities, health needs or confidence challenges. Employability support will be integrated within wider Integration support planning to promote sustainable economic independence, strengthen longer-term integration outcomes and support access to appropriate public services where needed. Key Working Relationships This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Programme Manager (Economic Empowerment), Senior Integration and Resettlement Officers, Integration Officer, Bilingual Integration Officer, Bilingual Resettlement Officers, ESOL and Education colleagues, Employment Caseworkers and other relevant staff. This position will also work closely with staff at our partner organisation, Citizen Advice Rushmoor, Jobcentre Plus (DWP), statutory funded employment support services (ie Connect to Work), education and training providers, employers, and relevant advice organisations across Hampshire. This role will be line managed by the Senior Integration Officer with a dotted line to the Programme Manager (Economic Empowerment). KEY ACCOUNTABILITIES Employability support to individuals (55%) Conduct structured individual assessments to identify skills, qualifications, employment history, transferable competencies and career aspirations, translating these into clear and realistic actions and goals within an Individual Support Plan. Deliver tailored job readiness support through one-to-one coaching and group-based workshops, including CV development, interview preparation, UK workplace norms, digital literacy, job search strategies and confidence-building. Support individuals to access and sustain employment opportunities, facilitating job matching, including liaising with employers, facilitating introductions, supporting applications and providing on the job follow-up assistance to promote job retention and progression. Monitor and respond to employment and training related risks, including exploitation, unsafe work and discrimination, ensuring appropriate safeguarding action, advocacy for clients, and partnership working with Citizens Advice Rushmoor and other external partners. Provide structured guidance to individuals considering small scale self employment work, including exploring viable income generating ideas, basic planning and market research, understanding relevant UK start up and compliance requirements (e.g. sole trader status, HMRC registration and Self Assessment, banking, insurance and any required licences), and signposting to appropriate start up and business support services. Facilitate access to vocational training, apprenticeships, accredited courses and skills development opportunities that enhance employability and support longer-term career progression. External engagement and partnerships (20%) Develop and maintain productive relationships with local employers across Hampshire to facilitate direct placements, identify suitable job opportunities, work experience placements and promote inclusive recruitment practices amongst local employers. Promote awareness among employers of the skills and contributions of resettled refugees, supporting inclusive workplace practices and addressing misconceptions where appropriate. Build and maintain collaborative working relationships with Jobcentre Plus (DWP), education and training providers, and business advice and start-up support services to strengthen pathways into work, training and self-employment. Represent the service in local employability and partnership forums, contributing to multi-agency strategies that improve labour market access and progression for resettled refugees. Key Administrative tasks (15%) Ensure timely and accurate compliance with all reporting requirements, including database management, case noting, and file maintenance with a focus on evidencing client progress and outcomes. This will require completion of accurate and timely records and case notes in line with data protection and reporting requirements. Provide logistical support for the procurement of into work support items and the delivery of employability workshops and employer events, including preparation of participant materials and coordination with partners. Analyse trends and barriers affecting employment outcomes and contribute insights to service development discussions to strengthen overall programme impact. Ways of working (10%) Collaborate with internal colleagues and external partners to ensure that employment, training and self-employment pathways are integrated within longer-term integration planning. Gather and analyse client and employer feedback to inform continuous improvement of employability interventions and self-employment support. Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities. PERSON SPECIFICATION Skills, Knowledge and Qualifications Essential Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English. Strong knowledge of the local Hampshire employment context, including employment opportunities, key local employers and available training and development pathways. Excellent interpersonal and relationship building skills, with the confidence to engage and maintain a wide range of internal and external partnerships. Good IT skills, including proficiency in using Microsoft Office and experience delivering or supporting meetings/workshops via online platforms such as Microsoft Teams and Zoom. Strong working knowledge of the UK labour market and recruitment processes, with the ability to coach clients on job search, CV development, interview preparation and workplace expectations. Ability to travel regularly throughout Hampshire, the service delivery area. Desirable Ability to communicate in Dari and/or Pashto, or another community language relevant to the Hampshire resettled population. Lived experience of forced migration, resettlement, or navigating UK employment systems as a refugee or migrant. Experience Essential Minimum two years of related experience, delivering tailored employability support with refugees, migrants or other vulnerable populations in Hampshire. Experience delivering one-to-one employability coaching and/or group-based job readiness workshops in diverse, multi-lingual and cross-cultural environments. Experience conducting outreach to the private sector to build relationships and raise awareness. Experience supporting clients to access employment, education and training opportunities, including liaising with Jobcentre Plus (DWP), training providers and employers where appropriate. Experience handling confidential documents and sensitive information. Prior experience of using a client relationship management system or case management database, with accurate case noting and outcome tracking. Desirable . click apply for full job details

Marks Consulting Partners are currently looking for a Decant Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a caseload of decant cases from end-to-end, ensuring residents are supported throughout the relocation process Developing and delivering person-centred decant plans, including support for returning tenants Engaging with residents to ensure they understand the decant process and are supported to make informed decisions Drafting and issuing statutory notices in line with decant procedures Arranging removals, disconnections and reconnections using approved contractors and financial systems Processing Home Loss and Disturbance payments and maintaining accurate financial records Undertaking housing needs surveys and maintaining up-to-date data to support decant programmes Supporting vulnerable residents and working collaboratively to address any barriers to successful relocation Liaising with internal teams including Lettings and Voids to secure suitable accommodation for residents Building and maintaining strong relationships with partners, including social services, contractors and external agencies Maintaining accurate case records and monitoring progress against key milestones Supporting regeneration programmes and contributing to social value initiatives across estates Acting as a key point of contact for residents post-handover, including property demonstrations and resettlement support What You Will Need Experience delivering housing services within a social housing or Local Authority setting Experience managing a complex caseload, ideally within decanting, homelessness or housing needs Strong understanding of landlord and tenant responsibilities and housing processes Experience working with vulnerable residents and supporting complex needs Ability to engage effectively with a wide range of stakeholders, including harder-to-reach groups Strong organisational skills with the ability to prioritise and manage competing demands Good knowledge of housing systems and strong IT skills Excellent communication skills, both written and verbal Ability to work flexibly, including attending meetings and visits outside normal working hours

Housing Interventions Officer Location: Bridgend, Wales Salary :£26,339 per annum Vacancy Type: Full time, Permanent Closing date: 14th May 2026 Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. Please see the attached Job Description for full details All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Employee Screening and Eligibility to Work If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Tenancy Support & Financial Wellbeing Project Worker Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: 4.5-year fixed term (as this post is funded by the National Lottery) Salary: £28,000 per annum Location: Overstream House, Cambridge CB4 or at other locations within Cambridge About Us Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery -from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community. Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street. About you and the Role As a member of Wintercomfort s Project Worker Team, reporting to the Senior Tenancy Support Officer the Tenancy Support & Financial Wellbeing Project Worker is responsible for delivering Wintercomfort s specialist range of 1:1 Pre and Post Tenancy Support, implementing proactive, holistic strategies designed to prevent people from losing their homes, whilst simultaneously providing them with the financial tools and capability needed to sustain stability, aimed at empowering Service Users to move out of the spiral of homelessness and back into mainstream society, preventing homelessness and foster financial inclusion. Key Responsibilities To provide emotional and practical support and assistance to prepare and assist Service Users to move into accommodation once a placement is confirmed, working with internal and external colleagues. To work in a flexible manner within Wintercomfort and the wider community to provide outreach and support services in person, occasionally in exceptional circumstances this could include in their own home when accompanied with external partners also includes via text, email, telephone and video calls. To provide a wide range of resettlement-based support along with the Senior Tenancy Support Officer to ensure Service Users access the most suitable housing pathway for their individual needs. To take the lead on all housing related referrals for Service Users. To ensure all suitable Service Users are registered and supported on Homelink. To provide crucial assistance to tenants, focusing on maintaining tenancies, managing money and debt and improving overall financial stability including, signposting, budgeting, welfare benefits checks, rent arrears support, setting-up and managing utilities, housing related life skills, offering guidance and support to enable Service Users to maintain their own homes, aiming to prevent eviction and enhance quality of life. To provide on-going long term tenancy support to Service Users moving into independent living, this includes private rental housing or alternative housing pathways without any on site support. To assist with hand over post tenancy support to accommodation providers at a suitable point in the Service User support pathway, with the aim of enabling long-term independence. To ensure all Service Users have access to external grants and any available funding to support their individual needs to maintain their accommodation. Signposting and assisting with applications for funding to assist people moving into accommodation are supported with the appropriate items: floor coverings, white goods, basic furniture and home furnishings. To support residents to keep their current homes, including mediation with landlords, accessing legal support on evictions, addressing anti-social behaviour, identifying high risk groups targeting support towards vulnerable groups such as those fleeing difficulties, leaving prison, hospital or care systems. To ensure that accurate records are kept, documenting the support services provided to Wintercomfort s service users onto the Salesforce/Inform system. Ensuring that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports and case studies to the fundraising team. One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to come and work with us, you will find that we offer: Benefits You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. A supported work environment You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. Training We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. Closing date: Monday 11th May, 2026 Interviews will be taking place between the 19th 22nd May 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. No agencies please.

A reputable recruitment agency seeks a Housing Resettlement Officer in Maidstone. The role involves providing empathetic housing support, assessing client needs, and advising on various housing options. The ideal candidate will have a strong understanding of homelessness legislation and excellent client-management skills. This is a full-time, temporary position paying £19 per hour. Interested candidates should email their CV quoting the reference number.

Housing Resettlement Officer needed in Maidstone Paying £19 per hr ref OR26603 Full time hours on a temporarybasis Key Responsibilities Provide a dedicated, empathetic and person centred service to clients owed the main housing duty, assessing housing circumstances and support needs to enable successful move on Maintain a comprehensive knowledge of homelessness legislation, particularly Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance, alongside welfare benefits and social care knowledge Undertake client interviews and assessments, including home and placement visits, in line with statutory duties, policy and relevant case law Advise clients on the full range of housing options, including housing register applications, private rented accommodation, supported housing, shared ownership and mortgage advice where appropriate Work proactively with private landlords to remove barriers to move on, including resolving rent arrears, negotiating repayment plans and offering incentives such as rent in advance and tenancy sustainment support Complete income and expenditure assessments to determine affordability and access to suitable move on accommodation Advise and refer clients to tenancy support services, including income maximisation, Discretionary Housing Payments, housing benefit support, debt advice, rent arrears advice and mutual exchange Manage a caseload of homelessness main duty cases, developing, reviewing and updating Personalised Housing Plans (PHPs) to ensure active engagement and homelessness relief Draft and issue statutory decision letters, including Section 184 decisions and referral letters where local connection lies elsewhere Maintain accurate, detailed and timely records of all client contact, advice, decisions and actions on case management systems Identify households suitable for nominations and direct lets, assessing suitability and recording outcomes on client cases Respond to enquiries and correspondence from clients and their representatives, including solicitors, advocates, elected representatives and housing providers, within agreed response times Build effective working relationships with colleagues, landlords, voluntary organisations, external agencies and service users Complete associated administrative tasks required to support the service Take reasonable care for personal health and safety and that of others, in line with health and safety policies and procedures If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared

A recruitment agency in Maidstone is seeking a dedicated Housing Resettlement Officer to support individuals and families experiencing homelessness. You will manage a caseload, providing tailored advice and assessing needs to help clients transition to secure, long-term housing. Ideal candidates have strong knowledge of homelessness legislation and experience working with vulnerable individuals. The role requires good communication skills and a full UK driving licence for home visits, with a hybrid work model including 4 days in the office and Wednesday work from home.

About the Role We are looking for a dedicated and empathetic Housing Resettlement Officer to support individuals and families experiencing homelessness to move from temporary accommodation into secure, long-term housing. You will manage a caseload of clients owed the main housing duty, providing tailored advice, assessing their needs, and working proactively to remove barriers to rehousing. This is a rewarding role where you will make a real difference by helping people rebuild stability and independence. Key Responsibilities Manage a caseload of homelessness cases and support clients into settled accommodation Assess housing and support needs and develop personalised housing plans Provide advice on housing options, including private renting and social housing Liaise with landlords and partner agencies to secure suitable accommodation Carry out interviews, home visits, and affordability assessments Make decisions in line with homelessness legislation and issue formal decision letters Maintain accurate case records and ensure compliance with policies and procedures About You Strong understanding of homelessness legislation (Housing Act 1996 Part VII) Experience working with vulnerable clients in housing or a related field Excellent communication and interpersonal skills Ability to manage a busy caseload and meet deadlines Confident working with partners, landlords, and external agencies Good problem-solving and decision-making skills Full UK driving licence (required for visits) 4 DAYS IN THE OFFICE, WEDNESDAY WORK FROM HOME.