Support Coordinator We're looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: S11348 Stroke Support Coordinator Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 18 hours per week Salary: Circa £14,100 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 29 March 2026 Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 10, 2026
Full time
Support Coordinator We're looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: S11348 Stroke Support Coordinator Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 18 hours per week Salary: Circa £14,100 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 29 March 2026 Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees. Position: S11347 Stroke Support Coordinator Location: Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £18,800 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and our client currently has funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 22 March 2026 Interview Date: Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service. Reporting to the Service Delivery Coach, the Stroke Support Coordinator's key responsibilities will include: Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes. Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database. Supporting clients to make informed lifestyle changes which will help them to prevent further strokes. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. Planning and facilitating Stroke support group sessions to increase participants' understanding of stroke and how to manage/ support their recovery. About You The post holder will have experience/background in: Experience of providing person centred support. Experience of working with people with a disability or long-term health condition, and their carers. Experience of using technology and IT systems to support your work and keep timely, accurate records. Effective listening skills with the ability to communicate clearly with a wide range of people. Experience of working with health and social care professionals in a variety of settings. This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 10, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees. Position: S11347 Stroke Support Coordinator Location: Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £18,800 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and our client currently has funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 22 March 2026 Interview Date: Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service. Reporting to the Service Delivery Coach, the Stroke Support Coordinator's key responsibilities will include: Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes. Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database. Supporting clients to make informed lifestyle changes which will help them to prevent further strokes. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. Planning and facilitating Stroke support group sessions to increase participants' understanding of stroke and how to manage/ support their recovery. About You The post holder will have experience/background in: Experience of providing person centred support. Experience of working with people with a disability or long-term health condition, and their carers. Experience of using technology and IT systems to support your work and keep timely, accurate records. Effective listening skills with the ability to communicate clearly with a wide range of people. Experience of working with health and social care professionals in a variety of settings. This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Mar 10, 2026
Full time
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Site Central court Town Orpington Salary Salary will reflect the experience of the successful candidate Closing 16/03/:00 Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years. Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives. Employees of Bromley Healthcare whose role may be at risk will receive priority consideration. Applicants for roles involving driving responsibilities will be required to provide proof of business insurance. Job overview £ is dependent on experience Bromley Healthcare are looking for an exceptional Chief Financial Officer to join our Executive Leadership Team at a pivotal point in our journey. As integrated community services evolve, this is a rare opportunity to shape the future of a thriving, employee owned social enterprise delivering high quality care. As CFO and full Executive & Company Director, you will provide strategic financial leadership to ensure long term sustainability, commercial strength and the ability to invest in innovation and growth. You will champion robust governance, value for money and financial transformation, while contributing across the organisation to strengthen our position as a leader in integrated community care. We are looking for a credible, values driven senior finance leader with significant experience in complex, regulated environments. You will bring a strong track record in financial strategy, sustainability and transformation, with the ability to operate effectively across organisational and system boundaries. Commercially astute and analytically strong, you will also be grounded in compassion and committed to staff ownership, inclusion and improving outcomes for the communities we serve. All applications should come through our recruitment partner for this role: Saxton Bampfylde Ltd is advising on this appointment. For further details and to apply, visit (reference AAHAMG) or email . Main duties of the job Please review the attached job description to see a full breakdown of duties and responsibilities associated with this job role. Working for our organisation Bromley Healthcare is a staff owned social enterprise delivering a wide range of community health services to people of all ages across Bromley, Bexley, Greenwich and Lewisham. Since its establishment in 2011, the organisation has grown significantly, providing high quality, compassionate care in neighbourhoods, clinics and people's homes. A key partner within the South East London Integrated Care System, Bromley Healthcare works closely with GPs, local authorities, voluntary organisations and hospitals to deliver integrated, community focused care. Compensation is contingent upon NHS experience and current banding/pay point. We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle to work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings. Detailed job description and main responsibilities Please refer to the attached job description & person specification for full details relating to this job role. Person specification Qualifications Qualified accountant (CCAB or equivalent) Knowledge & Experience Senior level leadership experience in a complex, regulated organisation. Significant experience leading financial strategy and planning, with a strong track record of delivering financial sustainability and transformation. Experience of working in complex multi stakeholder environments and partnerships. Proven experience of governance, risk management and assurance operating at a senior level within an organisation. Experience supporting organisational growth, service transformation or business development. Demonstrable experience of leading and developing high performing finance teams. Experience of working within healthcare or a social enterprise is desirable, but not essential. Specific Skills Strategic thinker able to align finance with organisational purpose and impact. Strong commercial acumen and business insight. Strong analytical and problem solving capabilities, and the ability to translate complex financial information into clear strategic advice. Excellent stakeholder engagement and influencing skills, with highly developed communication and presentation skills. Values driven and aligned to Bromley Healthcare's social enterprise ethos, with a collaborative, inclusive and empowering leadership style. Commitment to improving outcomes for communities and reducing health inequalities. Information Technology and Information Governance Ability to use MS Office e.g. Word, Excel, Outlook. If you are an IAO or IAA, to ensure you are aware of your responsibilities. We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. That's why we strongly encourage all colleagues to avail themselves of the Coronavirus vaccination. To get a sense of what it's like to work with Bromley Healthcare, you can visit our YouTube channel at the following link: YouTube Channel. Salary is determined by NHS experience and current banding/pay point. External applicants will begin at the entry point of the salary scale in line with NHS terms and conditions. At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported, nurtured, and celebrated. Discrimination of any protected characteristic is not tolerated. Diversity and inclusion are key components of our People Strategy, as an equal opportunities employer, we are particularly eager to enhance Black, Asian, and Minority Ethnic (BAME) representation across Bromley Healthcare, especially at senior levels. We welcome applicants with a disability. We are able to support reasonable adjustments throughout the interview process, please let us know if you require any. We understand the importance of balancing work and life, so we offer our staff a variety of flexible working options from day one. These include: Compressed hours Part time Job shares We encourage you to discuss this with your hiring manager, who will take your individual circumstances into account alongside the service needs. We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment with Bromley Healthcare are subject to a six month probationary period. Bromley Healthcare CIC is an NHS community provider and an integral part of the NHS family. However, we pride ourselves on being different; as a co owned social enterprise, Bromley Healthcare CIC is owned by its employees. This ensures that our staff remain under NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (provided they are eligible). If not, we offer the Nest or Scottish Widows pension schemes. Please ensure you check your emails regularly, as this is our primary mode of communication throughout the recruitment process. As a general guideline, interviews typically occur within 2 weeks of the closing date. When providing employment reference details, please ensure you provide accurate work related email addresses so references can be promptly sought when progressing your application. Your referees must be individuals known to you in a line manager or professional lead capacity. All staff identified as AT RISK who meet the requirements of the post will be prioritised accordingly. The Trust utilizes the TRAC systems recruitment platform to administer all stages of the recruitment process, meaning that shortlisting information will not be communicated via NHS Jobs. Bromley Healthcare reserve the right to close adverts earlier than first published. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Name Belinda Beck Job title Project Coordinator Email address Saxton Bampfylde Ltd is acting as an employment agency advisor to Bromley Healthcare on this appointment. For further information about the role, including details about how to apply . click apply for full job details
Mar 02, 2026
Full time
Site Central court Town Orpington Salary Salary will reflect the experience of the successful candidate Closing 16/03/:00 Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years. Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives. Employees of Bromley Healthcare whose role may be at risk will receive priority consideration. Applicants for roles involving driving responsibilities will be required to provide proof of business insurance. Job overview £ is dependent on experience Bromley Healthcare are looking for an exceptional Chief Financial Officer to join our Executive Leadership Team at a pivotal point in our journey. As integrated community services evolve, this is a rare opportunity to shape the future of a thriving, employee owned social enterprise delivering high quality care. As CFO and full Executive & Company Director, you will provide strategic financial leadership to ensure long term sustainability, commercial strength and the ability to invest in innovation and growth. You will champion robust governance, value for money and financial transformation, while contributing across the organisation to strengthen our position as a leader in integrated community care. We are looking for a credible, values driven senior finance leader with significant experience in complex, regulated environments. You will bring a strong track record in financial strategy, sustainability and transformation, with the ability to operate effectively across organisational and system boundaries. Commercially astute and analytically strong, you will also be grounded in compassion and committed to staff ownership, inclusion and improving outcomes for the communities we serve. All applications should come through our recruitment partner for this role: Saxton Bampfylde Ltd is advising on this appointment. For further details and to apply, visit (reference AAHAMG) or email . Main duties of the job Please review the attached job description to see a full breakdown of duties and responsibilities associated with this job role. Working for our organisation Bromley Healthcare is a staff owned social enterprise delivering a wide range of community health services to people of all ages across Bromley, Bexley, Greenwich and Lewisham. Since its establishment in 2011, the organisation has grown significantly, providing high quality, compassionate care in neighbourhoods, clinics and people's homes. A key partner within the South East London Integrated Care System, Bromley Healthcare works closely with GPs, local authorities, voluntary organisations and hospitals to deliver integrated, community focused care. Compensation is contingent upon NHS experience and current banding/pay point. We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle to work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings. Detailed job description and main responsibilities Please refer to the attached job description & person specification for full details relating to this job role. Person specification Qualifications Qualified accountant (CCAB or equivalent) Knowledge & Experience Senior level leadership experience in a complex, regulated organisation. Significant experience leading financial strategy and planning, with a strong track record of delivering financial sustainability and transformation. Experience of working in complex multi stakeholder environments and partnerships. Proven experience of governance, risk management and assurance operating at a senior level within an organisation. Experience supporting organisational growth, service transformation or business development. Demonstrable experience of leading and developing high performing finance teams. Experience of working within healthcare or a social enterprise is desirable, but not essential. Specific Skills Strategic thinker able to align finance with organisational purpose and impact. Strong commercial acumen and business insight. Strong analytical and problem solving capabilities, and the ability to translate complex financial information into clear strategic advice. Excellent stakeholder engagement and influencing skills, with highly developed communication and presentation skills. Values driven and aligned to Bromley Healthcare's social enterprise ethos, with a collaborative, inclusive and empowering leadership style. Commitment to improving outcomes for communities and reducing health inequalities. Information Technology and Information Governance Ability to use MS Office e.g. Word, Excel, Outlook. If you are an IAO or IAA, to ensure you are aware of your responsibilities. We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. That's why we strongly encourage all colleagues to avail themselves of the Coronavirus vaccination. To get a sense of what it's like to work with Bromley Healthcare, you can visit our YouTube channel at the following link: YouTube Channel. Salary is determined by NHS experience and current banding/pay point. External applicants will begin at the entry point of the salary scale in line with NHS terms and conditions. At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported, nurtured, and celebrated. Discrimination of any protected characteristic is not tolerated. Diversity and inclusion are key components of our People Strategy, as an equal opportunities employer, we are particularly eager to enhance Black, Asian, and Minority Ethnic (BAME) representation across Bromley Healthcare, especially at senior levels. We welcome applicants with a disability. We are able to support reasonable adjustments throughout the interview process, please let us know if you require any. We understand the importance of balancing work and life, so we offer our staff a variety of flexible working options from day one. These include: Compressed hours Part time Job shares We encourage you to discuss this with your hiring manager, who will take your individual circumstances into account alongside the service needs. We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment with Bromley Healthcare are subject to a six month probationary period. Bromley Healthcare CIC is an NHS community provider and an integral part of the NHS family. However, we pride ourselves on being different; as a co owned social enterprise, Bromley Healthcare CIC is owned by its employees. This ensures that our staff remain under NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (provided they are eligible). If not, we offer the Nest or Scottish Widows pension schemes. Please ensure you check your emails regularly, as this is our primary mode of communication throughout the recruitment process. As a general guideline, interviews typically occur within 2 weeks of the closing date. When providing employment reference details, please ensure you provide accurate work related email addresses so references can be promptly sought when progressing your application. Your referees must be individuals known to you in a line manager or professional lead capacity. All staff identified as AT RISK who meet the requirements of the post will be prioritised accordingly. The Trust utilizes the TRAC systems recruitment platform to administer all stages of the recruitment process, meaning that shortlisting information will not be communicated via NHS Jobs. Bromley Healthcare reserve the right to close adverts earlier than first published. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Name Belinda Beck Job title Project Coordinator Email address Saxton Bampfylde Ltd is acting as an employment agency advisor to Bromley Healthcare on this appointment. For further information about the role, including details about how to apply . click apply for full job details
The MSK Service is looking for a dynamic and resilient pathway manager to join the team. This is a crucial role within the team and will be supported by the Service Manager to maintain service delivery and improvement within the department. The successful candidate will be expected to demonstrate a strong commitment to high quality patient care, good organisational skills and be able to demonstrate prioritisation of workload. key components of the role will be to ensure the service offer a safe, caring, responsive and well led service. Ideally you will have experience of line managing staff, working with various staff groups and excellent communication and organisational skills. Main duties of the job Provide advice and guidance and operate as the person of expertise for the MSK service and patient pathways Support the APPs with e RS related triage administration and queries to ensure timely management of MSK referrals Monitor for effective clinic utilisation and identify any clinic capacity issues that will impact waiting times, and lead on implementing solutions with support from clinicians and operational team Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or providing data information for audits To schedule and attend monthly MDT meetings, ensuring detailed relevant patient information is disseminated for discussion and MDT outcomes are accurately recorded To supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet the demand and priorities of the service About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Main Duties and Responsibilities Provide advice and guidance and operate as the person of expertise for the MSK service and patient pathways. Support the APPs with e RS related triage administration and queries to ensure timely management of MSK referrals. Maintain robust knowledge and understanding of Trust and Department of Health targets in relation to RTT pathways, the Access Policy, and NHS Digital initiatives in relation to Outpatients and e Referrals. Interpret, monitor and analyse MSK waiting list reports and patient activity with high attention to detail and provide accurate and timely information to senior staff regarding patient wait times and capacity shortfalls. Skilled in extracting and validating complex and sensitive data. Provide expert advice and guidance where necessary, to the outpatient booking team using detailed MKS service knowledge to ensure RTT targets are met. Monitor for effective clinic utilisation and identify any clinic capacity issues that will impact waiting times, and lead on implementing solutions with support from clinicians and operational team. To manage the booking of all, follow up appointments in such a way as to maximise the use of available resources, giving due regard to activity levels and waiting times. Identify service improvements or modernisation initiatives that will enhance the patient experience, improve the quality of care provided or enable improvements in performance and work with the clinical and operational team to implement. Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or provide data information for audits. Receive information from Senior Managers and clinicians that requires processing and action including routine and non routine information using judgemental and analytical skills to make decisions based on the information received. To schedule and attend the monthly MDT meeting, ensuring detailed relevant patient information is disseminated for discussion and MDT outcomes are accurately recorded. Work independently and unsupervised, referring to and liaising with senior staff, to ensure patients concerns, complaints and unacceptable standards of care are investigated and resolved appropriately, ensuring corrective action is taken in line with Trust policy. Monitor quality of customer care delivered, ensuring high standards are delivered and maintained at all times and patient enquiries are dealt with efficiently, professionally and appropriately. Ensure patients are communicated with effectively and in a timely manner in relation to their appointments via email, phone or letter. To oversee the generation of appointment letters, giving accurate, clear and concise information, ensuring additional information is included as necessary, in the form of information leaflets. To supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet the demand and priorities of the service. Identify performance and capability issues within the service and work to develop improvements to ensure the best outcome for the service and patients Monitor staff adherence to Trust and departmental policies, procedures and mandatory training and identifying any training needs for self development and those of the team. Provide induction and training to all new staff within the department. First line management of patient pathway coordinators, including regular one to one meetings, appraisal, and sickness and performance monitoring. Manage and monitor the ordering and maintenance of stationery stock within the department and authorise orders where appropriate, operating within allocated budget limits. Identify own training and development needs and undertake appropriate training / education as required. Participate in an annual individual performance review process where objectives will be agreed, performance monitored and personal development needs discussed. Person Specification Qualifications & Training Educated to Degree level or equivalent work experience and knowledge gained in the NHS Evidence of continuing professional development NVQ Level 3 or 4 in Business Administration Experience Two years' experience in a senior administrative support role in a patient focussed setting Experience of defining and formulating new processes and policies Experience of analysing data to identify areas for improvements and make recommendations for action. Experience of working with Cerner (iCare), eRS or any relevant patient record management system Experience of staff management and performance appraisals Experience of supervising the workload of others Understanding of Primary Care, GP and Community Services Knowledge Detailed knowledge of NHS processes and procedures Experience of analysing data to identify areas for improvements and make recommendations for action Knowledge of RTT performance targets; experience of monitoring patient pathways Knowledge of HR practices to support sickness management, performance and conduct issues Knowledge of recruitment and retention Experience of using e RS Personal Qualities Dynamic, flexible personality capable of inspiring confidence Excellent organisational skills Proactive, forward thinking, quick problem solving attitude Ability to maintain excellent communication channels and good customer service Willingness to undertake training and professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £31,049 to £37,796 a year per annum plus HCAS (pro rata if part time)
Feb 27, 2026
Full time
The MSK Service is looking for a dynamic and resilient pathway manager to join the team. This is a crucial role within the team and will be supported by the Service Manager to maintain service delivery and improvement within the department. The successful candidate will be expected to demonstrate a strong commitment to high quality patient care, good organisational skills and be able to demonstrate prioritisation of workload. key components of the role will be to ensure the service offer a safe, caring, responsive and well led service. Ideally you will have experience of line managing staff, working with various staff groups and excellent communication and organisational skills. Main duties of the job Provide advice and guidance and operate as the person of expertise for the MSK service and patient pathways Support the APPs with e RS related triage administration and queries to ensure timely management of MSK referrals Monitor for effective clinic utilisation and identify any clinic capacity issues that will impact waiting times, and lead on implementing solutions with support from clinicians and operational team Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or providing data information for audits To schedule and attend monthly MDT meetings, ensuring detailed relevant patient information is disseminated for discussion and MDT outcomes are accurately recorded To supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet the demand and priorities of the service About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Main Duties and Responsibilities Provide advice and guidance and operate as the person of expertise for the MSK service and patient pathways. Support the APPs with e RS related triage administration and queries to ensure timely management of MSK referrals. Maintain robust knowledge and understanding of Trust and Department of Health targets in relation to RTT pathways, the Access Policy, and NHS Digital initiatives in relation to Outpatients and e Referrals. Interpret, monitor and analyse MSK waiting list reports and patient activity with high attention to detail and provide accurate and timely information to senior staff regarding patient wait times and capacity shortfalls. Skilled in extracting and validating complex and sensitive data. Provide expert advice and guidance where necessary, to the outpatient booking team using detailed MKS service knowledge to ensure RTT targets are met. Monitor for effective clinic utilisation and identify any clinic capacity issues that will impact waiting times, and lead on implementing solutions with support from clinicians and operational team. To manage the booking of all, follow up appointments in such a way as to maximise the use of available resources, giving due regard to activity levels and waiting times. Identify service improvements or modernisation initiatives that will enhance the patient experience, improve the quality of care provided or enable improvements in performance and work with the clinical and operational team to implement. Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or provide data information for audits. Receive information from Senior Managers and clinicians that requires processing and action including routine and non routine information using judgemental and analytical skills to make decisions based on the information received. To schedule and attend the monthly MDT meeting, ensuring detailed relevant patient information is disseminated for discussion and MDT outcomes are accurately recorded. Work independently and unsupervised, referring to and liaising with senior staff, to ensure patients concerns, complaints and unacceptable standards of care are investigated and resolved appropriately, ensuring corrective action is taken in line with Trust policy. Monitor quality of customer care delivered, ensuring high standards are delivered and maintained at all times and patient enquiries are dealt with efficiently, professionally and appropriately. Ensure patients are communicated with effectively and in a timely manner in relation to their appointments via email, phone or letter. To oversee the generation of appointment letters, giving accurate, clear and concise information, ensuring additional information is included as necessary, in the form of information leaflets. To supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet the demand and priorities of the service. Identify performance and capability issues within the service and work to develop improvements to ensure the best outcome for the service and patients Monitor staff adherence to Trust and departmental policies, procedures and mandatory training and identifying any training needs for self development and those of the team. Provide induction and training to all new staff within the department. First line management of patient pathway coordinators, including regular one to one meetings, appraisal, and sickness and performance monitoring. Manage and monitor the ordering and maintenance of stationery stock within the department and authorise orders where appropriate, operating within allocated budget limits. Identify own training and development needs and undertake appropriate training / education as required. Participate in an annual individual performance review process where objectives will be agreed, performance monitored and personal development needs discussed. Person Specification Qualifications & Training Educated to Degree level or equivalent work experience and knowledge gained in the NHS Evidence of continuing professional development NVQ Level 3 or 4 in Business Administration Experience Two years' experience in a senior administrative support role in a patient focussed setting Experience of defining and formulating new processes and policies Experience of analysing data to identify areas for improvements and make recommendations for action. Experience of working with Cerner (iCare), eRS or any relevant patient record management system Experience of staff management and performance appraisals Experience of supervising the workload of others Understanding of Primary Care, GP and Community Services Knowledge Detailed knowledge of NHS processes and procedures Experience of analysing data to identify areas for improvements and make recommendations for action Knowledge of RTT performance targets; experience of monitoring patient pathways Knowledge of HR practices to support sickness management, performance and conduct issues Knowledge of recruitment and retention Experience of using e RS Personal Qualities Dynamic, flexible personality capable of inspiring confidence Excellent organisational skills Proactive, forward thinking, quick problem solving attitude Ability to maintain excellent communication channels and good customer service Willingness to undertake training and professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £31,049 to £37,796 a year per annum plus HCAS (pro rata if part time)
At HOFF, we have embarked on an extraordinary journey over the past eight years, experiencing rapid growth in the world of sneakers. We have redefined sneakers with a perfect balance of sleek design and limitless versatility. Our refined creativity, attention to detail, and distinctive mastery of color allow us to create sneakers that seamlessly adapt to every transition in life. More than just an accessory, they are a style statement that turns every step into a purposeful moment. If you share our passion for creativity, design, and innovation, this is the place for you. Ready to walk with us? We're on the lookout for the next team leader of our brand in London, Regent Street. As Store Manager, you'll be the face of our brand image and values, overseeing all daily store operations while leading and working closely with your team to achieve the best results. But above all, you'll enjoy the journey while making history at HOFF. What will you do once you're here? Sales Strategy. In coordination with the Retail Management team, you'll define a sales strategy focused on hitting targets, adapting to peak seasons and workloads, and continuously improving sales processes. Customer Experience. You'll make sure each customer's shopping experience is unique - understanding their needs, advising them during purchases, and identifying and resolving any issues. You'll ensure brand representation is consistent in every aspect of the store. Team Coordinator. You'll be the team leader - organizing schedules and shifts, holding briefings to analyze KPIs and set action plans, and keeping the team fully energized. You'll foster a collaborative work environment while developing top talent. Operations Control. You'll coordinate with the HQ team for restocking and inventory control, ensuring the store is fully stocked at all times. You'll also maintain store visuals in line with established standards and ensure policy compliance. Sounds interesting? Here's the profile we're looking for ️ ️: At least 3 years' experience as a Store Manager in a fashion/premium brand. Education is not a must, but training in Fashion, Business Administration, or similar would be a plus. We are international! Our customers are both local and global, so you'll need a high level of conversational English & Spanish. A passion for product and an eye for the latest trends is essential. And finally, to thrive in this role, you should be results-driven, proactive in sales, organized, and analytical - while also being a top-notch leader and communicator with a strong team spirit, offering customers a unique experience while taking care of every detail of our image. Why you'll want to join our company We're an international brand with our sights set on success. We've got that start-up vibe where anything is possible. We're living through a revolution in the fashion industry - and we want to be part of it. You'll have the opportunity to gain experience quickly in a dynamic work environment and grow with us if you share our excitement and vision. Our Culture: Sky Is Not The Limit We don't settle for the ordinary-we dream big and push boundaries. Why Not? is our motto, driving us to reach our full potential with every growth opportunity. The best is yet to come Make Things Happen Our proactive attitude and entrepreneurial mindset push us to take action and contribute from day one. We own our responsibilities, take initiative, and make things happen. HOFF Ambassador We share a deep sense of pride and belonging-being part of HOFF and helping build it. We celebrate every success, driven by passion and commitment to the project. Stronger Together Together, we are stronger. We prioritize the greater good, share knowledge, and support one another to move forward as a team. We are part of a whole, united by a common goal-we are a community. We celebrate diversity and are committed to building teams that represent people with different backgrounds, perspectives, and skills. Employees are selected based on their qualifications, merit, and company needs. If you liked what you just read about us, we'd love to meet you!
Feb 23, 2026
Full time
At HOFF, we have embarked on an extraordinary journey over the past eight years, experiencing rapid growth in the world of sneakers. We have redefined sneakers with a perfect balance of sleek design and limitless versatility. Our refined creativity, attention to detail, and distinctive mastery of color allow us to create sneakers that seamlessly adapt to every transition in life. More than just an accessory, they are a style statement that turns every step into a purposeful moment. If you share our passion for creativity, design, and innovation, this is the place for you. Ready to walk with us? We're on the lookout for the next team leader of our brand in London, Regent Street. As Store Manager, you'll be the face of our brand image and values, overseeing all daily store operations while leading and working closely with your team to achieve the best results. But above all, you'll enjoy the journey while making history at HOFF. What will you do once you're here? Sales Strategy. In coordination with the Retail Management team, you'll define a sales strategy focused on hitting targets, adapting to peak seasons and workloads, and continuously improving sales processes. Customer Experience. You'll make sure each customer's shopping experience is unique - understanding their needs, advising them during purchases, and identifying and resolving any issues. You'll ensure brand representation is consistent in every aspect of the store. Team Coordinator. You'll be the team leader - organizing schedules and shifts, holding briefings to analyze KPIs and set action plans, and keeping the team fully energized. You'll foster a collaborative work environment while developing top talent. Operations Control. You'll coordinate with the HQ team for restocking and inventory control, ensuring the store is fully stocked at all times. You'll also maintain store visuals in line with established standards and ensure policy compliance. Sounds interesting? Here's the profile we're looking for ️ ️: At least 3 years' experience as a Store Manager in a fashion/premium brand. Education is not a must, but training in Fashion, Business Administration, or similar would be a plus. We are international! Our customers are both local and global, so you'll need a high level of conversational English & Spanish. A passion for product and an eye for the latest trends is essential. And finally, to thrive in this role, you should be results-driven, proactive in sales, organized, and analytical - while also being a top-notch leader and communicator with a strong team spirit, offering customers a unique experience while taking care of every detail of our image. Why you'll want to join our company We're an international brand with our sights set on success. We've got that start-up vibe where anything is possible. We're living through a revolution in the fashion industry - and we want to be part of it. You'll have the opportunity to gain experience quickly in a dynamic work environment and grow with us if you share our excitement and vision. Our Culture: Sky Is Not The Limit We don't settle for the ordinary-we dream big and push boundaries. Why Not? is our motto, driving us to reach our full potential with every growth opportunity. The best is yet to come Make Things Happen Our proactive attitude and entrepreneurial mindset push us to take action and contribute from day one. We own our responsibilities, take initiative, and make things happen. HOFF Ambassador We share a deep sense of pride and belonging-being part of HOFF and helping build it. We celebrate every success, driven by passion and commitment to the project. Stronger Together Together, we are stronger. We prioritize the greater good, share knowledge, and support one another to move forward as a team. We are part of a whole, united by a common goal-we are a community. We celebrate diversity and are committed to building teams that represent people with different backgrounds, perspectives, and skills. Employees are selected based on their qualifications, merit, and company needs. If you liked what you just read about us, we'd love to meet you!
Salary Range: £40,643 - £45,077 per annum Contract Type: Permanent Closing Date: 15 March 2026 Start Date: 1 May 2026 or 1 September 2026 Applications will be reviewed upon receipt and successful candidates will be contacted regarding interview arrangements soon after their application has been submitted. We are accepting applications for full time positions for Special Needs Officers within our SEN locality teams to provide advice and support regarding the provision of SEN services to parents. This is a full time position, 37 hours per week over 5 days Monday - Friday. The Role: We are a very busy and dynamic service working with over 20,000 families across the education, health and care professions. This is an exciting and challenging time for our service, where we are working hard to improve the service we offer, whilst meeting the demands of the SEND reforms . To find out more about SEN and the services we provide, please visit our website. The Locality Special Needs Officer is an interesting and exciting post. The role is to support the service to fulfil the local authority 's statutory obligation to assess, meet and review the needs of children and young people with special educational needs (SEN), through engagement with families and support professionals across a locality within Hampshire. What you'll do: Maintain up-to-date knowledge of the statutory framework and key policy issues affecting services for children with Special Educational Needs (SEN). Provide clear, accurate advice and support to parents, schools, and professionals on statutory SEN processes and procedures. Communicate effectively with a wide range of stakeholders to negotiate outcomes, ensure statutory deadlines are met, and secure appropriate provision and placements. Attend and contribute to case planning meetings, liaising with professionals and families to support coordinated decision making. Lead and manage the Tribunal and Mediation processes, ensuring timely, high quality case preparation and representation. What we're looking for: You will have the experience to manage a team of EHC Coordinators for a specific locality in Hampshire and to lead your team in challenging circumstances. You will have excellent people skills as you will need to work closely with a range of professionals, families and colleagues. You will need to have excellent organisational skills as this is a fast moving, complex and ever growing service. You will need to be able to interrogate complex reports and use data to plan and prioritise the work of your team. You will need to understand and work within the SEN Regulations and the SEN Code of Practice. We offer a flexible, motivating and inclusive workplace, where talent is truly recognised and developed. We have created an environment that you can look forward to being a part of and where you are empowered to be your best and believe in creating a workplace built on teamwork where people can grow and develop in their roles. If you think you have what it takes to make a real difference in Hampshire, get in touch! To find out more about what we can offer you in return, please see our benefits package. This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children's Services, references will be requested prior to interview . Contact Details for an Informal Discussion: Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Feb 23, 2026
Full time
Salary Range: £40,643 - £45,077 per annum Contract Type: Permanent Closing Date: 15 March 2026 Start Date: 1 May 2026 or 1 September 2026 Applications will be reviewed upon receipt and successful candidates will be contacted regarding interview arrangements soon after their application has been submitted. We are accepting applications for full time positions for Special Needs Officers within our SEN locality teams to provide advice and support regarding the provision of SEN services to parents. This is a full time position, 37 hours per week over 5 days Monday - Friday. The Role: We are a very busy and dynamic service working with over 20,000 families across the education, health and care professions. This is an exciting and challenging time for our service, where we are working hard to improve the service we offer, whilst meeting the demands of the SEND reforms . To find out more about SEN and the services we provide, please visit our website. The Locality Special Needs Officer is an interesting and exciting post. The role is to support the service to fulfil the local authority 's statutory obligation to assess, meet and review the needs of children and young people with special educational needs (SEN), through engagement with families and support professionals across a locality within Hampshire. What you'll do: Maintain up-to-date knowledge of the statutory framework and key policy issues affecting services for children with Special Educational Needs (SEN). Provide clear, accurate advice and support to parents, schools, and professionals on statutory SEN processes and procedures. Communicate effectively with a wide range of stakeholders to negotiate outcomes, ensure statutory deadlines are met, and secure appropriate provision and placements. Attend and contribute to case planning meetings, liaising with professionals and families to support coordinated decision making. Lead and manage the Tribunal and Mediation processes, ensuring timely, high quality case preparation and representation. What we're looking for: You will have the experience to manage a team of EHC Coordinators for a specific locality in Hampshire and to lead your team in challenging circumstances. You will have excellent people skills as you will need to work closely with a range of professionals, families and colleagues. You will need to have excellent organisational skills as this is a fast moving, complex and ever growing service. You will need to be able to interrogate complex reports and use data to plan and prioritise the work of your team. You will need to understand and work within the SEN Regulations and the SEN Code of Practice. We offer a flexible, motivating and inclusive workplace, where talent is truly recognised and developed. We have created an environment that you can look forward to being a part of and where you are empowered to be your best and believe in creating a workplace built on teamwork where people can grow and develop in their roles. If you think you have what it takes to make a real difference in Hampshire, get in touch! To find out more about what we can offer you in return, please see our benefits package. This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children's Services, references will be requested prior to interview . Contact Details for an Informal Discussion: Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL s groundbreaking new Student Life Strategy . This is enabling us to build more programmes to improve students mental and physical wellbeing, promote genuine equity for all, build students skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We are looking for an Accounts Assistant to join our vibrant and friendly finance department. You will be responsible for supporting the Activities Finance Coordinator with the smooth running of the Accounts Payable and Receivable function and other duties within the activities finance team. In light of the Union s recent management of the Bloomsbury Theatre, the postholder will also assist the Finance Department with a variety of tasks, providing flexible support to meet the department s evolving needs. Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with checking and processing a high volume of transactions? If the answer is yes, then we would like you to join our finance team. Our ideal candidate will have the ability to work independently and prioritise tasks in a high-pressure environment with rapid turnaround times and strict deadlines. The ability to demonstrate flexibility in response to changing environments and team priorities. Strong interpersonal and communication skills, along with well-developed IT skills, particularly in Excel and Microsoft Office.
Jan 21, 2026
Full time
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL s groundbreaking new Student Life Strategy . This is enabling us to build more programmes to improve students mental and physical wellbeing, promote genuine equity for all, build students skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We are looking for an Accounts Assistant to join our vibrant and friendly finance department. You will be responsible for supporting the Activities Finance Coordinator with the smooth running of the Accounts Payable and Receivable function and other duties within the activities finance team. In light of the Union s recent management of the Bloomsbury Theatre, the postholder will also assist the Finance Department with a variety of tasks, providing flexible support to meet the department s evolving needs. Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with checking and processing a high volume of transactions? If the answer is yes, then we would like you to join our finance team. Our ideal candidate will have the ability to work independently and prioritise tasks in a high-pressure environment with rapid turnaround times and strict deadlines. The ability to demonstrate flexibility in response to changing environments and team priorities. Strong interpersonal and communication skills, along with well-developed IT skills, particularly in Excel and Microsoft Office.
