Permanent - Full Time We are looking to recruit a Customer Service Planner to join our team. About the Role Joining our team, you will take ownership of and manage planned preventative maintenance (PPM) and reactive jobs using in house systems to schedule works, ensuring future appointments meet contractual Service Level Agreements; handle client calls and emails to log issues; maintain timely system click apply for full job details
Jan 10, 2026
Full time
Permanent - Full Time We are looking to recruit a Customer Service Planner to join our team. About the Role Joining our team, you will take ownership of and manage planned preventative maintenance (PPM) and reactive jobs using in house systems to schedule works, ensuring future appointments meet contractual Service Level Agreements; handle client calls and emails to log issues; maintain timely system click apply for full job details
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Gas Planner Glasgow based with a balance of home and office working £28,375- £29,869 per year (pro rata) Full time 40 hours per week Mon - Fri 08:00-17:00 Part time 20 - hours per week Mon - Fri 10:00-14:00 We are recruiting 3x Gas Planners (2x full time 1x part time) working within Sanctuary Property Services in our Glasgow Office. The role of Gas Planner will include: Deliver high-quality, consistent services scheduling and programming gas servicing and repairs across Scotland ensuring compliance targets are met Respond positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications, effectively communicating progress and outcomes to the customer Manage relationships with internal and external customers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately Assist in the production of quality statistical information on key performance indicators such as satisfaction levels and response times to assist managers in target setting, performance monitoring and implementing improvements Maintain effective filing systems, database records and processes that enable accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible Skills and experiences: Maintain effective filing systems, database records and processes that enable the accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible Experience of using multiple systems and processes to effectively schedule a field Workforce Working knowledge of relevant regulations, legislation and good practice NVQ2 in Customer Service or Business Administration (or similar) Ability to extract and interpret data from a number of sources Why work for us? We provide housing nationwide, from social rentals to private and shared ownership options. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and our colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata) A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £26,290 with an additional policy allowance of £2,084 per annum (rising to £27,674 with an additional policy allowance of £2,194 per annum after 12 months, subject to satisfactory performance) (pro rata) If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Jan 10, 2026
Full time
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Gas Planner Glasgow based with a balance of home and office working £28,375- £29,869 per year (pro rata) Full time 40 hours per week Mon - Fri 08:00-17:00 Part time 20 - hours per week Mon - Fri 10:00-14:00 We are recruiting 3x Gas Planners (2x full time 1x part time) working within Sanctuary Property Services in our Glasgow Office. The role of Gas Planner will include: Deliver high-quality, consistent services scheduling and programming gas servicing and repairs across Scotland ensuring compliance targets are met Respond positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications, effectively communicating progress and outcomes to the customer Manage relationships with internal and external customers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately Assist in the production of quality statistical information on key performance indicators such as satisfaction levels and response times to assist managers in target setting, performance monitoring and implementing improvements Maintain effective filing systems, database records and processes that enable accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible Skills and experiences: Maintain effective filing systems, database records and processes that enable the accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible Experience of using multiple systems and processes to effectively schedule a field Workforce Working knowledge of relevant regulations, legislation and good practice NVQ2 in Customer Service or Business Administration (or similar) Ability to extract and interpret data from a number of sources Why work for us? We provide housing nationwide, from social rentals to private and shared ownership options. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and our colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata) A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £26,290 with an additional policy allowance of £2,084 per annum (rising to £27,674 with an additional policy allowance of £2,194 per annum after 12 months, subject to satisfactory performance) (pro rata) If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Anabas is a dynamic, national Facilities Management company dedicated to supporting corporate office occupiers who value a great workplace experience. We pride ourselves on delivering high standards and creating welcoming, well-maintained environments for our clients. What You'll Do Deliver planned preventative maintenance (PPM) and reactive repairs Diagnose and troubleshoot issues effectively Oversee and coordinate subcontractor works, ensuring quality and compliance Liaise confidently with the client and building users to maintain strong relationships Manage PPM scheduling and planner activities Support with office moves, small works, and project management tasks Carry out access control, fabric works, and other general handyperson duties About You 18th Edition and NVQ Level 3 Electrical qualification (essential) Minimum 3 years' experience in a similar role A customer-focused, solution-driven mindset with a positive "can-do" attitude Strong communication and problem-solving skills What We Offer At Anabas, we believe in recognising and rewarding the hard work of our people. You'll benefit from: Salary - £48k 33 days holiday per year inc Bank Holidays. Employee Assistance Programme. Recognition and Reward scheme. Life Insurance 1 X annual salary Recommend a friend scheme. Company events. If you're looking for a role where you can make a difference every day and be part of a supportive, professional team, we'd love to hear from you.
Jan 10, 2026
Full time
Anabas is a dynamic, national Facilities Management company dedicated to supporting corporate office occupiers who value a great workplace experience. We pride ourselves on delivering high standards and creating welcoming, well-maintained environments for our clients. What You'll Do Deliver planned preventative maintenance (PPM) and reactive repairs Diagnose and troubleshoot issues effectively Oversee and coordinate subcontractor works, ensuring quality and compliance Liaise confidently with the client and building users to maintain strong relationships Manage PPM scheduling and planner activities Support with office moves, small works, and project management tasks Carry out access control, fabric works, and other general handyperson duties About You 18th Edition and NVQ Level 3 Electrical qualification (essential) Minimum 3 years' experience in a similar role A customer-focused, solution-driven mindset with a positive "can-do" attitude Strong communication and problem-solving skills What We Offer At Anabas, we believe in recognising and rewarding the hard work of our people. You'll benefit from: Salary - £48k 33 days holiday per year inc Bank Holidays. Employee Assistance Programme. Recognition and Reward scheme. Life Insurance 1 X annual salary Recommend a friend scheme. Company events. If you're looking for a role where you can make a difference every day and be part of a supportive, professional team, we'd love to hear from you.
Repairs Supervisor - FRA / Social Housing Location: North London Contract Type: Temporary / Ongoing Pay Rate: 27 per hour (umbrella/PAYE options available) Overview We are recruiting for an experienced Repairs Supervisor with strong Fire Risk Assessment (FRA) knowledge to support a social housing provider covering North London . This is an ongoing temporary contract, ideal for a hands-on supervisor who can manage operatives and contractors, ensure compliance with fire safety requirements, and maintain a high-quality repairs service across occupied properties. Key Responsibilities Supervise day-to-day delivery of responsive repairs across housing stock in North London. Manage operatives and subcontractors, ensuring productivity, quality, and H&S compliance. Oversee FRA remedial works , ensuring all fire risk actions are completed to standard and documented correctly. Conduct site visits, inspections, and post-works quality checks. Diagnose property issues and arrange appropriate repair solutions promptly. Maintain strong resident communication, addressing queries and resolving complaints professionally. Work closely with internal teams including planners, surveyors, and asset managers. Manage materials, scheduling, and resources to optimise efficiency. Keep accurate records of works and updates on housing management systems. Requirements Proven experience supervising repairs/maintenance in social housing . Solid understanding of FRA remedial works and fire safety compliance. Strong technical knowledge of building repairs, maintenance, and building pathology. Excellent communication, leadership, and organisational skills. IT-literate with good reporting and record-keeping ability. Full UK driving licence (patch-based covering North London). Contract Details Ongoing temporary contract with strong potential for extension. 27 per hour , depending on payment method. Immediate start available. Patch-based role across North London . Why Apply? Opportunity to work with a respected provider with a strong pipeline of maintenance and safety works. Role with meaningful impact, combining day-to-day repairs management and essential FRA compliance. Competitive hourly rate and long-term prospects.
Jan 10, 2026
Seasonal
Repairs Supervisor - FRA / Social Housing Location: North London Contract Type: Temporary / Ongoing Pay Rate: 27 per hour (umbrella/PAYE options available) Overview We are recruiting for an experienced Repairs Supervisor with strong Fire Risk Assessment (FRA) knowledge to support a social housing provider covering North London . This is an ongoing temporary contract, ideal for a hands-on supervisor who can manage operatives and contractors, ensure compliance with fire safety requirements, and maintain a high-quality repairs service across occupied properties. Key Responsibilities Supervise day-to-day delivery of responsive repairs across housing stock in North London. Manage operatives and subcontractors, ensuring productivity, quality, and H&S compliance. Oversee FRA remedial works , ensuring all fire risk actions are completed to standard and documented correctly. Conduct site visits, inspections, and post-works quality checks. Diagnose property issues and arrange appropriate repair solutions promptly. Maintain strong resident communication, addressing queries and resolving complaints professionally. Work closely with internal teams including planners, surveyors, and asset managers. Manage materials, scheduling, and resources to optimise efficiency. Keep accurate records of works and updates on housing management systems. Requirements Proven experience supervising repairs/maintenance in social housing . Solid understanding of FRA remedial works and fire safety compliance. Strong technical knowledge of building repairs, maintenance, and building pathology. Excellent communication, leadership, and organisational skills. IT-literate with good reporting and record-keeping ability. Full UK driving licence (patch-based covering North London). Contract Details Ongoing temporary contract with strong potential for extension. 27 per hour , depending on payment method. Immediate start available. Patch-based role across North London . Why Apply? Opportunity to work with a respected provider with a strong pipeline of maintenance and safety works. Role with meaningful impact, combining day-to-day repairs management and essential FRA compliance. Competitive hourly rate and long-term prospects.
Business Support Administrator South Tyneside Permanent Hybrid Working Salary: 25,000 - 30,000 per annum (depending on experience) Office Angels are proud to be recruiting for an exciting Business Support Administrator opportunity within a leading organisation, as they continue to expand their team based in South Tyneside . This is a permanent, full-time role offering stability, development, and the chance to join a respected, mission-driven business. This position plays a key role in ensuring smooth day-to-day operations. Reporting into the Service Planning team, you will work closely with internal stakeholders to support project delivery, client communication and administrative coordination. Working in a small but super friendly team of 6 , you will form part of a close-knit local team within a global organisation, closely supporting the Service Planner and Service Manager on a day-to-day basis with administration. Role Details Location: South Tyneside - free on-site parking Hours: Monday to Friday, 9:00am - 5:00pm (1-hour unpaid lunch) Start Date: Ideally February (flexible depending on notice period) Working Pattern: Office-based initially for training, moving to a hybrid model thereafter as agreed with the line manager Key Responsibilities Day-to-day responsibilities will include (but are not limited to): Handling incoming telephone calls from clients and third parties Monitoring stationery levels and placing orders as required Acting as a point of contact for office maintenance and repairs Liaising with internal teams and key stakeholders to ensure smooth office operations Responding to client enquiries and requests Providing information to clients on initial time requirements Suggesting appropriate field team allocation Confirming appointments with clients and scheduling field team Working closely with other administrative teams to maximise efficiency and resource use across the business About You We're looking for someone who is confident, adaptable and highly organised, with a proactive and positive approach to work. You will bring: Strong administration and coordination experience A personality suited to a friendly, quieter office environment Confidence communicating with clients via telephone and email The ability to adapt within a fast-paced, ever-changing environment (this industry often involves last-minute changes that you will hopefully see as a challenge to tackle and resolve) Excellent written and verbal communication skills Methodical organisation, strong record keeping and attention to detail Good IT skills, including Microsoft Office, and the ability to learn bespoke internal systems Ability to handle confidential information with discretion Strong interpersonal and communication skills Why Join This Organisation? As a global leader in their field, this organisation offers the opportunity to build a career within a highly respected business known for expertise, innovation and continuous improvement. You'll also benefit from: 25 days holiday + 8 bank holidays , with buy/sell and carry-over options Up to 12% combined pension contribution Hybrid and flexible working options A flexible benefits platform including Life Cover, Private Healthcare, Dental, Gym schemes, Tech scheme, Travel Insurance, Charity Giving and more Health & wellbeing support , including Mental Health First Aiders, Employee Assistance Programme and Smart Health services Paid volunteering / wellbeing days Ongoing training, development and internal progression opportunities Recognition as a UK Top Employer (9 years running) Interested? Office Angels would love to hear from you. If this sounds like the perfect next step in your career, apply today to join a supportive team within a globally recognised organisation. If shortlisted, you will be contacted within 2 business days of receipt of your CV. Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted directly, please assume you have not been successful on this occasion, but we welcome you to apply for future opportunities. If you require any reasonable adjustments as part of the application process, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 09, 2026
Full time
Business Support Administrator South Tyneside Permanent Hybrid Working Salary: 25,000 - 30,000 per annum (depending on experience) Office Angels are proud to be recruiting for an exciting Business Support Administrator opportunity within a leading organisation, as they continue to expand their team based in South Tyneside . This is a permanent, full-time role offering stability, development, and the chance to join a respected, mission-driven business. This position plays a key role in ensuring smooth day-to-day operations. Reporting into the Service Planning team, you will work closely with internal stakeholders to support project delivery, client communication and administrative coordination. Working in a small but super friendly team of 6 , you will form part of a close-knit local team within a global organisation, closely supporting the Service Planner and Service Manager on a day-to-day basis with administration. Role Details Location: South Tyneside - free on-site parking Hours: Monday to Friday, 9:00am - 5:00pm (1-hour unpaid lunch) Start Date: Ideally February (flexible depending on notice period) Working Pattern: Office-based initially for training, moving to a hybrid model thereafter as agreed with the line manager Key Responsibilities Day-to-day responsibilities will include (but are not limited to): Handling incoming telephone calls from clients and third parties Monitoring stationery levels and placing orders as required Acting as a point of contact for office maintenance and repairs Liaising with internal teams and key stakeholders to ensure smooth office operations Responding to client enquiries and requests Providing information to clients on initial time requirements Suggesting appropriate field team allocation Confirming appointments with clients and scheduling field team Working closely with other administrative teams to maximise efficiency and resource use across the business About You We're looking for someone who is confident, adaptable and highly organised, with a proactive and positive approach to work. You will bring: Strong administration and coordination experience A personality suited to a friendly, quieter office environment Confidence communicating with clients via telephone and email The ability to adapt within a fast-paced, ever-changing environment (this industry often involves last-minute changes that you will hopefully see as a challenge to tackle and resolve) Excellent written and verbal communication skills Methodical organisation, strong record keeping and attention to detail Good IT skills, including Microsoft Office, and the ability to learn bespoke internal systems Ability to handle confidential information with discretion Strong interpersonal and communication skills Why Join This Organisation? As a global leader in their field, this organisation offers the opportunity to build a career within a highly respected business known for expertise, innovation and continuous improvement. You'll also benefit from: 25 days holiday + 8 bank holidays , with buy/sell and carry-over options Up to 12% combined pension contribution Hybrid and flexible working options A flexible benefits platform including Life Cover, Private Healthcare, Dental, Gym schemes, Tech scheme, Travel Insurance, Charity Giving and more Health & wellbeing support , including Mental Health First Aiders, Employee Assistance Programme and Smart Health services Paid volunteering / wellbeing days Ongoing training, development and internal progression opportunities Recognition as a UK Top Employer (9 years running) Interested? Office Angels would love to hear from you. If this sounds like the perfect next step in your career, apply today to join a supportive team within a globally recognised organisation. If shortlisted, you will be contacted within 2 business days of receipt of your CV. Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted directly, please assume you have not been successful on this occasion, but we welcome you to apply for future opportunities. If you require any reasonable adjustments as part of the application process, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - Office Based Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Jan 09, 2026
Contractor
REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - Office Based Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Repairs Planner Based in Thame Office based 37.5 hours per week 13.69 per hour The Planner will play a key role in coordinating, scheduling, and monitoring repair and maintenance works within the social housing service. The postholder will ensure efficient allocation of operatives, timely completion of jobs, and excellent communication with residents, contractors, and internal teams to deliver a high-quality customer experience. Scheduling & Coordination Plan, allocate, and schedule daily repairs, maintenance works, and inspections for operatives and contractors. Manage and prioritise work orders based on urgency, service level agreements (SLAs), and resource availability. Ensure jobs are assigned with the correct trade skills, materials, and appointment times Operational Support Work closely with repairs supervisors, housing officers, and contractors to resolve job issues. Monitor operative workloads, performance, job completion rates, and productivity. Ensure all information is accurately recorded in the housing/repairs management system
Jan 08, 2026
Contractor
Repairs Planner Based in Thame Office based 37.5 hours per week 13.69 per hour The Planner will play a key role in coordinating, scheduling, and monitoring repair and maintenance works within the social housing service. The postholder will ensure efficient allocation of operatives, timely completion of jobs, and excellent communication with residents, contractors, and internal teams to deliver a high-quality customer experience. Scheduling & Coordination Plan, allocate, and schedule daily repairs, maintenance works, and inspections for operatives and contractors. Manage and prioritise work orders based on urgency, service level agreements (SLAs), and resource availability. Ensure jobs are assigned with the correct trade skills, materials, and appointment times Operational Support Work closely with repairs supervisors, housing officers, and contractors to resolve job issues. Monitor operative workloads, performance, job completion rates, and productivity. Ensure all information is accurately recorded in the housing/repairs management system
High end power tool kit provided Contract Type: Permanent, Full Time Hours: 39 hours per week Mon to Thurs 8am 4.30pm and Fri 8am 3.30pm Closing date: Thursday 18th December 2025 Interview date: Monday 5th January 2026 Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience and adhering to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. In this role, you will be responsible for Carrying out all aspects of electrical works in customers homes and empty properties. Repairing / replacing electrical fittings and diagnose and rectify electrical faults. Completing relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. Be easy to deal with and do what you say you will. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. We need people who have: City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works City and Guilds 2391 or 2394 and 2395 Current BS:7671 qualification (18th Edition Regulations) Experience in a similar role and in certifying electrical works Experience in Testing and inspection of domestic dwellings Sound building, construction, General maintenance / repair knowledge Experience in working with IT systems (email, word and excel) Full valid driving licence Please note this role is subject to a basic DBS check. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we d love to hear from you.
Jan 07, 2026
Full time
High end power tool kit provided Contract Type: Permanent, Full Time Hours: 39 hours per week Mon to Thurs 8am 4.30pm and Fri 8am 3.30pm Closing date: Thursday 18th December 2025 Interview date: Monday 5th January 2026 Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience and adhering to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. In this role, you will be responsible for Carrying out all aspects of electrical works in customers homes and empty properties. Repairing / replacing electrical fittings and diagnose and rectify electrical faults. Completing relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. Be easy to deal with and do what you say you will. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. We need people who have: City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works City and Guilds 2391 or 2394 and 2395 Current BS:7671 qualification (18th Edition Regulations) Experience in a similar role and in certifying electrical works Experience in Testing and inspection of domestic dwellings Sound building, construction, General maintenance / repair knowledge Experience in working with IT systems (email, word and excel) Full valid driving licence Please note this role is subject to a basic DBS check. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we d love to hear from you.
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford 27,000 - 31,000 per annum DOE Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Stratford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!
Jan 07, 2026
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford 27,000 - 31,000 per annum DOE Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Stratford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!
Planner Based North London Permanent Office based Monday - Friday (Apply online only) Candidates will have the following: Previous administration experience. Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Previous experience dealing with high volumes of calls and customer repair related enquiries. Good level of written & verbal English. Good working knowledge of Microsoft Office. Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels. Passionate about service delivery and customer satisfaction.
Jan 07, 2026
Full time
Planner Based North London Permanent Office based Monday - Friday (Apply online only) Candidates will have the following: Previous administration experience. Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Previous experience dealing with high volumes of calls and customer repair related enquiries. Good level of written & verbal English. Good working knowledge of Microsoft Office. Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels. Passionate about service delivery and customer satisfaction.
Planner Administrator Location : Paisley, Renfrewshire (Office-Based, No Remote Working) Type : Permanent Salary : £24,500.00 - £30,000.00 per annum (DOE) Pension : Government Stakeholder Company Overview Consilium Contracting Services Ltd is a fast-paced, 24/7 multi-trade contracting business headquartered in Paisley. Operating primarily within the public sector, they specialize in social housing projects for Housing Associations and Councils. Managing over 2,500 jobs each month, the company handles a variety of tasks, from small repairs to large-scale works such as voids, WC upgrades, and medical adaptations. Maintaining KPIs is critical to their operations. Role Overview As a Planner Administrator (Scheduler), you will play a key role in scheduling and planning tradespeople for social housing projects while ensuring accurate documentation and compliance with KPIs. Key Responsibilities Job Management and Scheduling: Use the simPRO job management system to record, manage, and track all tasks. Schedule and assign the correct tradesperson to each job, ensuring operatives' diaries are accurately populated. Understand the time required for various multi-trade jobs to plan effectively. Job Validation and Documentation: Verify and validate all completed jobs, ensuring necessary photographs, paperwork, and documentation are recorded. Address and resolve errors in customers' Schedule of Rates (SoRs). Material Management: Manage and order materials for engineers, avoiding duplication of orders and ensuring proper tracking of items. Performance Monitoring: Identify concerns related to job quality, time management, or resource availability. Act as the "eyes and ears" for the Contracts Manager, flagging potential challenges. Reporting and KPI Management: Prepare statistical reports for the Contracts Manager and customers. Manage and validate the accuracy of monthly KPI reports. System Maintenance and Administrative Tasks: Maintain and update simPRO with diligence and accuracy. Demonstrate proficiency in Microsoft Office, particularly Outlook and Excel. Additional Responsibilities: Provide out-of-hours call-handling support on a rota basis. Key Skills and Attributes Strong organizational and time management skills. Ability to work effectively under pressure in a fast-paced environment. Positive, flexible, and self-motivated attitude. Excellent attention to detail and problem-solving capabilities. Benefits Competitive salary (£24,500.00 - £30,000.00 DOE). Government Stakeholder Pension. A dynamic and supportive team environment. If you thrive in a fast-paced environment and have the skills to manage and schedule multi-trade operations efficiently, apply now to join the team! Please note: Applications will only be considered from candidates who meet the specific experience criteria outlined below. If you do not have the relevant experience, we kindly ask that you do not apply for this role
Jan 06, 2026
Full time
Planner Administrator Location : Paisley, Renfrewshire (Office-Based, No Remote Working) Type : Permanent Salary : £24,500.00 - £30,000.00 per annum (DOE) Pension : Government Stakeholder Company Overview Consilium Contracting Services Ltd is a fast-paced, 24/7 multi-trade contracting business headquartered in Paisley. Operating primarily within the public sector, they specialize in social housing projects for Housing Associations and Councils. Managing over 2,500 jobs each month, the company handles a variety of tasks, from small repairs to large-scale works such as voids, WC upgrades, and medical adaptations. Maintaining KPIs is critical to their operations. Role Overview As a Planner Administrator (Scheduler), you will play a key role in scheduling and planning tradespeople for social housing projects while ensuring accurate documentation and compliance with KPIs. Key Responsibilities Job Management and Scheduling: Use the simPRO job management system to record, manage, and track all tasks. Schedule and assign the correct tradesperson to each job, ensuring operatives' diaries are accurately populated. Understand the time required for various multi-trade jobs to plan effectively. Job Validation and Documentation: Verify and validate all completed jobs, ensuring necessary photographs, paperwork, and documentation are recorded. Address and resolve errors in customers' Schedule of Rates (SoRs). Material Management: Manage and order materials for engineers, avoiding duplication of orders and ensuring proper tracking of items. Performance Monitoring: Identify concerns related to job quality, time management, or resource availability. Act as the "eyes and ears" for the Contracts Manager, flagging potential challenges. Reporting and KPI Management: Prepare statistical reports for the Contracts Manager and customers. Manage and validate the accuracy of monthly KPI reports. System Maintenance and Administrative Tasks: Maintain and update simPRO with diligence and accuracy. Demonstrate proficiency in Microsoft Office, particularly Outlook and Excel. Additional Responsibilities: Provide out-of-hours call-handling support on a rota basis. Key Skills and Attributes Strong organizational and time management skills. Ability to work effectively under pressure in a fast-paced environment. Positive, flexible, and self-motivated attitude. Excellent attention to detail and problem-solving capabilities. Benefits Competitive salary (£24,500.00 - £30,000.00 DOE). Government Stakeholder Pension. A dynamic and supportive team environment. If you thrive in a fast-paced environment and have the skills to manage and schedule multi-trade operations efficiently, apply now to join the team! Please note: Applications will only be considered from candidates who meet the specific experience criteria outlined below. If you do not have the relevant experience, we kindly ask that you do not apply for this role
Planner South London, Surrey Temporary Office based - Mon to Fri 15.18 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the South London, Sutton area who are looking for a highly skilled Planner to join their team. Purpose of the Job - Planner Schedule and coordinate repairs and maintenance works for operatives and contractors. Manage diaries to ensure all appointments are booked efficiently and within target timescales. Monitor daily workloads to maximise operative productivity and meet KPI targets Update systems accurately to reflect job progress and completion. Support the delivery of excellent customer service by ensuring timely communication and smooth workflow.
Jan 05, 2026
Seasonal
Planner South London, Surrey Temporary Office based - Mon to Fri 15.18 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the South London, Sutton area who are looking for a highly skilled Planner to join their team. Purpose of the Job - Planner Schedule and coordinate repairs and maintenance works for operatives and contractors. Manage diaries to ensure all appointments are booked efficiently and within target timescales. Monitor daily workloads to maximise operative productivity and meet KPI targets Update systems accurately to reflect job progress and completion. Support the delivery of excellent customer service by ensuring timely communication and smooth workflow.
Job Title: Repairs Planner Location: Loughton Contract: 12-Month Fixed Term (Maternity Cover) Start Date: January Rate: 17 per hour Overview We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Loughton. This is a 12-month maternity cover position starting in January and offers an excellent opportunity to work within a fast-paced repairs and maintenance environment. Key Responsibilities Scheduling and coordinating reactive and planned repairs for housing stock Managing operatives' diaries to ensure maximum productivity and service delivery Acting as a key point of contact for residents, handling repair enquiries professionally and efficiently Liaising with contractors, supervisors, and internal teams to ensure jobs are completed within agreed timescales Monitoring job progress, updating systems accurately, and resolving scheduling issues Ensuring repairs are delivered in line with service level agreements and customer satisfaction targets Skills & Experience Required Previous experience in a Repairs Planner, Scheduler, or similar coordination role Background in social housing, property services, or maintenance environments preferred Strong organisational and time-management skills Confident communicator with excellent customer service skills Ability to work well under pressure and manage high volumes of work Competent IT skills, with experience using scheduling or repairs management systems What's on Offer 17 per hour 12-month fixed-term contract (maternity cover) Office-based role in Loughton Opportunity to join a supportive and professional team If you are an experienced Repairs Planner available to start in January and looking for a fixed-term opportunity, we would be keen to hear from you.
Jan 04, 2026
Seasonal
Job Title: Repairs Planner Location: Loughton Contract: 12-Month Fixed Term (Maternity Cover) Start Date: January Rate: 17 per hour Overview We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Loughton. This is a 12-month maternity cover position starting in January and offers an excellent opportunity to work within a fast-paced repairs and maintenance environment. Key Responsibilities Scheduling and coordinating reactive and planned repairs for housing stock Managing operatives' diaries to ensure maximum productivity and service delivery Acting as a key point of contact for residents, handling repair enquiries professionally and efficiently Liaising with contractors, supervisors, and internal teams to ensure jobs are completed within agreed timescales Monitoring job progress, updating systems accurately, and resolving scheduling issues Ensuring repairs are delivered in line with service level agreements and customer satisfaction targets Skills & Experience Required Previous experience in a Repairs Planner, Scheduler, or similar coordination role Background in social housing, property services, or maintenance environments preferred Strong organisational and time-management skills Confident communicator with excellent customer service skills Ability to work well under pressure and manage high volumes of work Competent IT skills, with experience using scheduling or repairs management systems What's on Offer 17 per hour 12-month fixed-term contract (maternity cover) Office-based role in Loughton Opportunity to join a supportive and professional team If you are an experienced Repairs Planner available to start in January and looking for a fixed-term opportunity, we would be keen to hear from you.
We are looking for an FM Scheduler to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, FM Scheduler Monday to Friday/ 40 hours Temporary (possibility to go permanent) 17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a FM Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a FM Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
Jan 04, 2026
Seasonal
We are looking for an FM Scheduler to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, FM Scheduler Monday to Friday/ 40 hours Temporary (possibility to go permanent) 17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a FM Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a FM Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
We are looking for a Repairs Scheduler to join the team of an established organisation in the Birmingham area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Repairs Scheduler Monday to Friday/ 40 hours Temporary £17.30 ph paid weekly via umbrella Birmingham As a Repairs Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Repairs Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
Jan 04, 2026
Seasonal
We are looking for a Repairs Scheduler to join the team of an established organisation in the Birmingham area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Repairs Scheduler Monday to Friday/ 40 hours Temporary £17.30 ph paid weekly via umbrella Birmingham As a Repairs Scheduler you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Repairs Scheduler you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Sittingbourne 28,000 - 30,000 per annum Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Sittingbourne. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!
Jan 04, 2026
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Sittingbourne 28,000 - 30,000 per annum Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Sittingbourne. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!
Job Title: Repairs Planner Job Title: Repairs Planner Contract: Temp to Perm Salary: £16.91 per hour (Umbrella Rate) Hours: 8:00am 5:00pm Office-Based full time Location: Hammersmith, W6 9XY About the Role We are seeking an organised and proactive Repairs Planner to join our team. You will play a key role in ensuring repairs are allocated, scheduled, and completed efficiently, while maintaining high levels of customer satisfaction. This is an excellent opportunity for someone with experience in social housing and repairs/maintenance to step into a fast-paced and rewarding position. Key Responsibilities Manage the incoming repairs inbox, allocating work to operatives and subcontractors. Schedule appointments and works effectively, ensuring resources are maximised. Use the in-house system to monitor and actively schedule operatives and subcontractors. Handle complex repairs and manage demanding situations, ensuring service recovery and customer satisfaction. Take inbound calls and emails, log issues, allocate jobs, and monitor completion progress. Provide timely updates to clients and maintain accurate system records. Build and maintain effective working relationships with operatives, clients, customers, and suppliers. Diagnose and understand repair requests, taking ownership to identify needs and deliver suitable solutions. Essential Requirements Experience within social housing and repairs/maintenance . Previous experience in planning and scheduling jobs using a planning system. Strong understanding of trades and repair works typically carried out by direct labour staff or subcontractors. Knowledge of work-in-progress reduction, jeopardy planning, further works management, and extensions of time. Awareness of trade job durations and scheduling requirements. Why Apply? This is a fantastic opportunity to join a growing organisation with the potential to secure a permanent role. If you are a strong communicator, highly organised, and have a background in housing repairs and maintenance, we d love to hear from you. Apply today or contact Leah Seber at Build Recruitment for more information.
Jan 02, 2026
Seasonal
Job Title: Repairs Planner Job Title: Repairs Planner Contract: Temp to Perm Salary: £16.91 per hour (Umbrella Rate) Hours: 8:00am 5:00pm Office-Based full time Location: Hammersmith, W6 9XY About the Role We are seeking an organised and proactive Repairs Planner to join our team. You will play a key role in ensuring repairs are allocated, scheduled, and completed efficiently, while maintaining high levels of customer satisfaction. This is an excellent opportunity for someone with experience in social housing and repairs/maintenance to step into a fast-paced and rewarding position. Key Responsibilities Manage the incoming repairs inbox, allocating work to operatives and subcontractors. Schedule appointments and works effectively, ensuring resources are maximised. Use the in-house system to monitor and actively schedule operatives and subcontractors. Handle complex repairs and manage demanding situations, ensuring service recovery and customer satisfaction. Take inbound calls and emails, log issues, allocate jobs, and monitor completion progress. Provide timely updates to clients and maintain accurate system records. Build and maintain effective working relationships with operatives, clients, customers, and suppliers. Diagnose and understand repair requests, taking ownership to identify needs and deliver suitable solutions. Essential Requirements Experience within social housing and repairs/maintenance . Previous experience in planning and scheduling jobs using a planning system. Strong understanding of trades and repair works typically carried out by direct labour staff or subcontractors. Knowledge of work-in-progress reduction, jeopardy planning, further works management, and extensions of time. Awareness of trade job durations and scheduling requirements. Why Apply? This is a fantastic opportunity to join a growing organisation with the potential to secure a permanent role. If you are a strong communicator, highly organised, and have a background in housing repairs and maintenance, we d love to hear from you. Apply today or contact Leah Seber at Build Recruitment for more information.
Niyaa people are working with a well-known affordable housing provider in Birmingham who are looking for a Repairs Administrator to join their team on an interim basis. You will receive opportunity for a long-term contract and support the wider organisation. Responsibilities of the Repairs Administrator role: Requesting compliance certificates from third parties, reviewing and scheduling where needed Planning in the work for the operatives Imputing data onto the database and on to spreadsheets Supporting the building safety team with admin Skills needed in this Repairs Administrator role: Strong administrator skills including Excel and Word Background in repairs, compliance or maintenance Social housing experience Experience with planning and scheduling work and actions Benefits of the Repairs Administrator role: 19- 22phr Opportunity for extension Weekly pay Great working environment We are keen to see CVs from Compliance Coordinators, Compliance Administrators, Building Safety Officers, Schedulers and Planners. If this role appeals to you then please apply now or contact Lexie on (phone number removed) or at (url removed)
Jan 02, 2026
Contractor
Niyaa people are working with a well-known affordable housing provider in Birmingham who are looking for a Repairs Administrator to join their team on an interim basis. You will receive opportunity for a long-term contract and support the wider organisation. Responsibilities of the Repairs Administrator role: Requesting compliance certificates from third parties, reviewing and scheduling where needed Planning in the work for the operatives Imputing data onto the database and on to spreadsheets Supporting the building safety team with admin Skills needed in this Repairs Administrator role: Strong administrator skills including Excel and Word Background in repairs, compliance or maintenance Social housing experience Experience with planning and scheduling work and actions Benefits of the Repairs Administrator role: 19- 22phr Opportunity for extension Weekly pay Great working environment We are keen to see CVs from Compliance Coordinators, Compliance Administrators, Building Safety Officers, Schedulers and Planners. If this role appeals to you then please apply now or contact Lexie on (phone number removed) or at (url removed)
Repairs and Maintenance Scheduler Leicestershire, UK - Office based 13 - 16.90 per hour Temporary ongoing contract Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract Daily duties of the Repairs and Maintenance Planner consists of: Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals Understanding Construction skillsets and geographical locations to effectively book works for residents Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey Respond to emergency repairs in a calm manner Essential requirements of the Repairs and Maintenance Planner: Planning/Scheduling engineers in a Maintenance or Repairs setting Used CRM systems and MS Office packages Experience dealing with reports and claims of Damp and Mould (Desired) If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jan 02, 2026
Contractor
Repairs and Maintenance Scheduler Leicestershire, UK - Office based 13 - 16.90 per hour Temporary ongoing contract Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract Daily duties of the Repairs and Maintenance Planner consists of: Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals Understanding Construction skillsets and geographical locations to effectively book works for residents Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey Respond to emergency repairs in a calm manner Essential requirements of the Repairs and Maintenance Planner: Planning/Scheduling engineers in a Maintenance or Repairs setting Used CRM systems and MS Office packages Experience dealing with reports and claims of Damp and Mould (Desired) If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London's largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Benefits Competitive annual salary Company van and fuel card for work purposes 25 days' annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within The Role We're looking for an experienced and proactive Disrepair Supervisor to oversee and manage all aspects of housing disrepair claims within the NHG contract. You'll coordinate property inspections, lead a small team of operatives, and ensure repairs are completed quickly, safely, and to a high standard. Acting as the link between legal, technical, and operational teams, you'll help protect both residents and the business by ensuring every case is handled efficiently, lawfully, and with care. Responsibilities Lead and manage the end-to-end process for housing disrepair claims, ensuring timely and compliant resolution. Conduct property inspections to assess the validity and scope of claims. Coordinate repair works with supervisors, planners, contractors, and surveyors, ensuring quality and completion within deadlines. Liaise with legal teams, clients, and residents to provide clear communication and documentation on case progress. Monitor costs, budgets, and productivity across disrepair works, identifying opportunities to improve efficiency. Ensure all records, reports, and certifications meet legal, contractual, and H&S standards. Implement preventative measures and service improvements to reduce disrepair cases. Promote a customer-first approach, maintaining professionalism and empathy in all resident interactions. Support the development of operatives and apprentices through coaching and quality checks. Produce regular updates and reports for senior management on case volumes, risks, and trends. About You You're a detail-driven professional with a strong understanding of housing disrepair legislation and property maintenance. You combine technical knowledge with excellent communication and negotiation skills, ensuring residents' needs are met while safeguarding the organisation. Requirements Proven experience in housing disrepair, maintenance supervision, or building inspection. Sound understanding of housing law, disrepair regulations, and repair obligations. Strong organisational and problem-solving skills, with a calm, practical approach. Ability to liaise confidently with residents, clients, and legal representatives. Knowledge of health and safety regulations and social housing standards. Proficient in IT systems (e.g., job management software, Excel, reporting tools). Full UK driving licence and willingness to travel to sites. Relevant qualification in housing, property management, or construction (desirable). Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you're a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we'd love to hear from you.
Jan 01, 2026
Full time
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London's largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Benefits Competitive annual salary Company van and fuel card for work purposes 25 days' annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within The Role We're looking for an experienced and proactive Disrepair Supervisor to oversee and manage all aspects of housing disrepair claims within the NHG contract. You'll coordinate property inspections, lead a small team of operatives, and ensure repairs are completed quickly, safely, and to a high standard. Acting as the link between legal, technical, and operational teams, you'll help protect both residents and the business by ensuring every case is handled efficiently, lawfully, and with care. Responsibilities Lead and manage the end-to-end process for housing disrepair claims, ensuring timely and compliant resolution. Conduct property inspections to assess the validity and scope of claims. Coordinate repair works with supervisors, planners, contractors, and surveyors, ensuring quality and completion within deadlines. Liaise with legal teams, clients, and residents to provide clear communication and documentation on case progress. Monitor costs, budgets, and productivity across disrepair works, identifying opportunities to improve efficiency. Ensure all records, reports, and certifications meet legal, contractual, and H&S standards. Implement preventative measures and service improvements to reduce disrepair cases. Promote a customer-first approach, maintaining professionalism and empathy in all resident interactions. Support the development of operatives and apprentices through coaching and quality checks. Produce regular updates and reports for senior management on case volumes, risks, and trends. About You You're a detail-driven professional with a strong understanding of housing disrepair legislation and property maintenance. You combine technical knowledge with excellent communication and negotiation skills, ensuring residents' needs are met while safeguarding the organisation. Requirements Proven experience in housing disrepair, maintenance supervision, or building inspection. Sound understanding of housing law, disrepair regulations, and repair obligations. Strong organisational and problem-solving skills, with a calm, practical approach. Ability to liaise confidently with residents, clients, and legal representatives. Knowledge of health and safety regulations and social housing standards. Proficient in IT systems (e.g., job management software, Excel, reporting tools). Full UK driving licence and willingness to travel to sites. Relevant qualification in housing, property management, or construction (desirable). Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you're a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we'd love to hear from you.