Mertoun Estate Farms Ltd
About Mertoun Estate Mertoun Estate, based near St. Boswells in the Scottish Borders, farms approximately 1,300 hectares in-hand, with a further 400 hectares managed under two neighbouring contract farming agreements. Cropping includes winter wheat, oilseed rape, barley, oats, seed potatoes, and green manures under the Agri-Environment Climate Scheme (AECS) . Around 100 hectares of vining peas are also grown annually with Scottish Borders Produce. Excellent infrastructure, well maintained machinery and an experienced team provide the ideal environment for efficient and high-quality arable production. Role Overview Mertoun Estate is seeking an experienced and motivated F arm Foreman / Lead Operator to take a key hands-on role to support the Farm Manager ensuring effective teamwork and high standards of workmanship. A key focus of the role will be the planting and harvesting of approximately 130 hectares of seed potatoes , alongside the wider combinable crop rotation and estate. This is a hands-on leadership position, ideal for a skilled operator with strong technical and mechanical abilities. The role offers excellent scope for professional growth and increased responsibility , particularly within the seed potato enterprise , as the successful candidate demonstrates capability and commitment. Key Responsibilities Contribute to a positive and safety-conscious working environment. Work collaboratively as part of a strong team to deliver daily operations across the estate. Planting and harvesting of 130ha of seed potatoes. Operate and maintain a modern fleet of machinery and precision farming systems. Relief operations including spraying . Support accurate and compliant records for crop operations and assurance schemes. Help maintain a tidy, organised and professional workplace including yards, buildings, machinery and the wider estate. Assist with grain drying, storage and loading out. Uphold high standards of safety, efficiency, and environmental care. Help train, motivate, and lead farm staff and seasonal workers. Deputise for the Farm Manager when required. Qualifications & Experience Solid background in arable farming; potato experience beneficial. Excellent mechanical and technical skills; ability to service and repair modern farm machinery. Strong practical knowledge of crop husbandry and modern arable systems. Competence with GPS, auto-steer, and precision farming technology. PA1 and PA2 (spraying) certificates desirable. Full UK driving licence essential; telehandler licence advantageous. Sound understanding of health, safety, and environmental best practices. Personal Attributes Practical, reliable and motivated with a positive, proactive attitude. A hands-on, team player with strong communication skills. Positive attitude towards Health & Safety. Ability to prioritise, problem solve and adapt. Mechanically minded. Takes pride in maintaining a tidy, well-organised workplace. Detail-focused, with pride in quality and efficiency. Forward-thinking and eager to develop within the role, particularly within the seed potato enterprise. Compensation & Benefits Competitive salary, based on experience. Accommodation available on the estate if required. Pension scheme and holiday entitlement in line with estate policy. A long-term, team focused role with excellent opportunities for progression. How to Apply Please submit your CV and a cover letter outlining your relevant experience and interest in the role by 23rd January 2026.
About Mertoun Estate Mertoun Estate, based near St. Boswells in the Scottish Borders, farms approximately 1,300 hectares in-hand, with a further 400 hectares managed under two neighbouring contract farming agreements. Cropping includes winter wheat, oilseed rape, barley, oats, seed potatoes, and green manures under the Agri-Environment Climate Scheme (AECS) . Around 100 hectares of vining peas are also grown annually with Scottish Borders Produce. Excellent infrastructure, well maintained machinery and an experienced team provide the ideal environment for efficient and high-quality arable production. Role Overview Mertoun Estate is seeking an experienced and motivated F arm Foreman / Lead Operator to take a key hands-on role to support the Farm Manager ensuring effective teamwork and high standards of workmanship. A key focus of the role will be the planting and harvesting of approximately 130 hectares of seed potatoes , alongside the wider combinable crop rotation and estate. This is a hands-on leadership position, ideal for a skilled operator with strong technical and mechanical abilities. The role offers excellent scope for professional growth and increased responsibility , particularly within the seed potato enterprise , as the successful candidate demonstrates capability and commitment. Key Responsibilities Contribute to a positive and safety-conscious working environment. Work collaboratively as part of a strong team to deliver daily operations across the estate. Planting and harvesting of 130ha of seed potatoes. Operate and maintain a modern fleet of machinery and precision farming systems. Relief operations including spraying . Support accurate and compliant records for crop operations and assurance schemes. Help maintain a tidy, organised and professional workplace including yards, buildings, machinery and the wider estate. Assist with grain drying, storage and loading out. Uphold high standards of safety, efficiency, and environmental care. Help train, motivate, and lead farm staff and seasonal workers. Deputise for the Farm Manager when required. Qualifications & Experience Solid background in arable farming; potato experience beneficial. Excellent mechanical and technical skills; ability to service and repair modern farm machinery. Strong practical knowledge of crop husbandry and modern arable systems. Competence with GPS, auto-steer, and precision farming technology. PA1 and PA2 (spraying) certificates desirable. Full UK driving licence essential; telehandler licence advantageous. Sound understanding of health, safety, and environmental best practices. Personal Attributes Practical, reliable and motivated with a positive, proactive attitude. A hands-on, team player with strong communication skills. Positive attitude towards Health & Safety. Ability to prioritise, problem solve and adapt. Mechanically minded. Takes pride in maintaining a tidy, well-organised workplace. Detail-focused, with pride in quality and efficiency. Forward-thinking and eager to develop within the role, particularly within the seed potato enterprise. Compensation & Benefits Competitive salary, based on experience. Accommodation available on the estate if required. Pension scheme and holiday entitlement in line with estate policy. A long-term, team focused role with excellent opportunities for progression. How to Apply Please submit your CV and a cover letter outlining your relevant experience and interest in the role by 23rd January 2026.
Emmaus Hertfordshire
Emmaus Overview Emmaus is a community that provides accommodation and work for vulnerable people. We are committed to providing support while promoting independence. Staff and volunteers must work closely with Companions while observing appropriate professional boundaries in performing their role. They must also learn and engage with the Emmaus ethos. The key task for this role is to manage a caseload of up to 16 Companions and to ensure that new companions get the information and support they need to help them settle in quickly and easily to the community and to working in our charity shops, warehouse and delivery / collection service. The support worker role is central to the team and close teamwork is essential. The support worker will undertake direct support work with companions. Each companion has a personal support and development plan to help them achieve their personal goals and ambitions, in compliance with our Emmaus ethos, strategic aims, organisational objectives, policies and procedures. Staff are expected to participate in and support solidarity activities undertaken by the Community. Solidarity within the context of Emmaus is the working with groups and individuals towards the alleviation of poverty, social exclusion and suffering, and responding to local, national and international appeals for relief and support. We expect you to carry out your job responsibilities in an environmentally aware manner. Our aim is to ensure all resources are utilised effectively and efficiently. You will be expected to apply sound value for money principles in undertaking purchasing or supply of goods and services. In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus s aim to take action to help disadvantaged people. You will be expected to encourage and support volunteer involvement in our work. Main duties and responsibilities Support for Companions Support a caseload of companions to reach their potential through both practical and emotional support. Tailor support plans to meet individual needs setting goals, assigning actions and taking a holistic view of the person and their wishes. Guide induction and exit processes for companions to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us. Use de-escalation techniques to manage challenging behaviour as it arises, with consideration to positive conflict resolution.Support with incident response, including responding to risk, e.g. anti-social behaviour, mental health concerns, fire alarms etc. Liaise with external providers (CMHT, GP, DWP, hospitals, probation, prisons, CAB etc) to ensure that specialist advice and guidance is sought where needed. Administrative duties Maintain accurate records in line with internal policy and with consideration for GDPR principles. Perform tasks to support the effective running of the community. Contact external providers to make them aware of who we are and what we do to drive referrals. Provide written updates for key stakeholders and internal meetings. Provide structured support for companions as agreed in the support plan. Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed. Health and Safety To apply the organisations health and safety policy. To carry out risk assessments as and when required and to ensure actions arising from this are carried out. To ensure that health and safety procedures are understood and followed by all companions. To report any incidents or concerns to the Community Support Manager.
Emmaus Overview Emmaus is a community that provides accommodation and work for vulnerable people. We are committed to providing support while promoting independence. Staff and volunteers must work closely with Companions while observing appropriate professional boundaries in performing their role. They must also learn and engage with the Emmaus ethos. The key task for this role is to manage a caseload of up to 16 Companions and to ensure that new companions get the information and support they need to help them settle in quickly and easily to the community and to working in our charity shops, warehouse and delivery / collection service. The support worker role is central to the team and close teamwork is essential. The support worker will undertake direct support work with companions. Each companion has a personal support and development plan to help them achieve their personal goals and ambitions, in compliance with our Emmaus ethos, strategic aims, organisational objectives, policies and procedures. Staff are expected to participate in and support solidarity activities undertaken by the Community. Solidarity within the context of Emmaus is the working with groups and individuals towards the alleviation of poverty, social exclusion and suffering, and responding to local, national and international appeals for relief and support. We expect you to carry out your job responsibilities in an environmentally aware manner. Our aim is to ensure all resources are utilised effectively and efficiently. You will be expected to apply sound value for money principles in undertaking purchasing or supply of goods and services. In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus s aim to take action to help disadvantaged people. You will be expected to encourage and support volunteer involvement in our work. Main duties and responsibilities Support for Companions Support a caseload of companions to reach their potential through both practical and emotional support. Tailor support plans to meet individual needs setting goals, assigning actions and taking a holistic view of the person and their wishes. Guide induction and exit processes for companions to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us. Use de-escalation techniques to manage challenging behaviour as it arises, with consideration to positive conflict resolution.Support with incident response, including responding to risk, e.g. anti-social behaviour, mental health concerns, fire alarms etc. Liaise with external providers (CMHT, GP, DWP, hospitals, probation, prisons, CAB etc) to ensure that specialist advice and guidance is sought where needed. Administrative duties Maintain accurate records in line with internal policy and with consideration for GDPR principles. Perform tasks to support the effective running of the community. Contact external providers to make them aware of who we are and what we do to drive referrals. Provide written updates for key stakeholders and internal meetings. Provide structured support for companions as agreed in the support plan. Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed. Health and Safety To apply the organisations health and safety policy. To carry out risk assessments as and when required and to ensure actions arising from this are carried out. To ensure that health and safety procedures are understood and followed by all companions. To report any incidents or concerns to the Community Support Manager.
Zego
City, London
About Zego At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we're only just getting started. Purpose of the Role The Forbearance Specialist supports customers experiencing financial difficulty or vulnerability and helps them navigate payment challenges relating to their insurance policies or premium finance arrangements. You will hold sensitive customer conversations, assess individual circumstances, and help customers find appropriate support options in line with regulatory requirements including the FCA Consumer Duty, CONC rules, and Zego's Debt Management and Vulnerable Customer policies. You'll play a key role in ensuring Zego meets its regulatory obligations while delivering fair outcomes and supporting customers at moments that matter most. What You'll Be Working On Customer Support & Financial Difficulty Speak with customers experiencing payment challenges, assessing their situation with empathy and professionalism. Identify potential vulnerability indicators and adapt your approach accordingly. Help customers understand their payment options, the implications of missed payments, and possible solutions that could support them. Provide clear, balanced explanations of arrears, reinstatement, repayment options, and next steps. Forbearance Assessment & Case Handling Assess individual customer circumstances and agree fair, sustainable forbearance solutions where appropriate. Handle sensitive situations such as long-term financial difficulty, sudden loss of income, health issues, or personal crises. Support customers by offering appropriate signposting to free and independent debt-advice services. Managing Debt Respite Scheme and Insolvency Notifications Review and process notifications relating to the Debt Respite Scheme (Breathing Space), Debt Relief Orders, insolvency, and bankruptcy. Validate the authenticity and relevance of third party notifications and apply the correct internal actions. Communicate professionally with recognised debt advisers and insolvency practitioners. Payment & Arrears Management Support customers from early arrears through to more serious cases, helping them understand their options and recommending suitable next steps. Work within regulatory guidelines to ensure all collection activity is fair, balanced, and proportionate. Help set up or manage temporary payment arrangements where appropriate. Compliance & Record Keeping Ensure all customer interactions and decisions comply with FCA requirements, internal policies, and best-practice guidance. Maintain accurate and detailed case notes and records to evidence fair outcomes and support audit requirements. What You Will Need to Be Successful Skills & Experience Experience in debt management, financial difficulty support, collections, regulated customer service, or similar roles. Strong understanding of vulnerability indicators and confidence handling emotionally sensitive conversations. Familiarity with the Debt Respite Scheme, Debt Relief Orders, insolvency procedures, and FCA CONC rules. Ability to make balanced decisions that consider customer needs, regulatory requirements, and commercial impacts. Excellent verbal and written communication skills - clear, warm, and able to simplify complex information. Comfortable working with multiple systems and managing detailed case information. Personal Attributes Empathy, patience, and emotional intelligence. High resilience when dealing with challenging customer situations. Strong attention to detail and accuracy. A proactive mindset with a focus on delivering consistently fair outcomes. Ability to remain calm, professional, and objective during difficult conversations. Tools & Technical Skills Good working knowledge of customer service platforms, operational tools, or case management systems. Strong documentation and record keeping abilities. Comfortable using Google Workspace or similar productivity tools. What's it like to work at Zego Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There's plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You'll alongside a talented group of people who respect each other's differences and seek to understand fresh perspectives. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid! Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London or Halifax office. Every team has the flexibility to choose the day that works best for them. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we'll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you'll get a market competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. If you need any support with your application please get in touch with us on
About Zego At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we're only just getting started. Purpose of the Role The Forbearance Specialist supports customers experiencing financial difficulty or vulnerability and helps them navigate payment challenges relating to their insurance policies or premium finance arrangements. You will hold sensitive customer conversations, assess individual circumstances, and help customers find appropriate support options in line with regulatory requirements including the FCA Consumer Duty, CONC rules, and Zego's Debt Management and Vulnerable Customer policies. You'll play a key role in ensuring Zego meets its regulatory obligations while delivering fair outcomes and supporting customers at moments that matter most. What You'll Be Working On Customer Support & Financial Difficulty Speak with customers experiencing payment challenges, assessing their situation with empathy and professionalism. Identify potential vulnerability indicators and adapt your approach accordingly. Help customers understand their payment options, the implications of missed payments, and possible solutions that could support them. Provide clear, balanced explanations of arrears, reinstatement, repayment options, and next steps. Forbearance Assessment & Case Handling Assess individual customer circumstances and agree fair, sustainable forbearance solutions where appropriate. Handle sensitive situations such as long-term financial difficulty, sudden loss of income, health issues, or personal crises. Support customers by offering appropriate signposting to free and independent debt-advice services. Managing Debt Respite Scheme and Insolvency Notifications Review and process notifications relating to the Debt Respite Scheme (Breathing Space), Debt Relief Orders, insolvency, and bankruptcy. Validate the authenticity and relevance of third party notifications and apply the correct internal actions. Communicate professionally with recognised debt advisers and insolvency practitioners. Payment & Arrears Management Support customers from early arrears through to more serious cases, helping them understand their options and recommending suitable next steps. Work within regulatory guidelines to ensure all collection activity is fair, balanced, and proportionate. Help set up or manage temporary payment arrangements where appropriate. Compliance & Record Keeping Ensure all customer interactions and decisions comply with FCA requirements, internal policies, and best-practice guidance. Maintain accurate and detailed case notes and records to evidence fair outcomes and support audit requirements. What You Will Need to Be Successful Skills & Experience Experience in debt management, financial difficulty support, collections, regulated customer service, or similar roles. Strong understanding of vulnerability indicators and confidence handling emotionally sensitive conversations. Familiarity with the Debt Respite Scheme, Debt Relief Orders, insolvency procedures, and FCA CONC rules. Ability to make balanced decisions that consider customer needs, regulatory requirements, and commercial impacts. Excellent verbal and written communication skills - clear, warm, and able to simplify complex information. Comfortable working with multiple systems and managing detailed case information. Personal Attributes Empathy, patience, and emotional intelligence. High resilience when dealing with challenging customer situations. Strong attention to detail and accuracy. A proactive mindset with a focus on delivering consistently fair outcomes. Ability to remain calm, professional, and objective during difficult conversations. Tools & Technical Skills Good working knowledge of customer service platforms, operational tools, or case management systems. Strong documentation and record keeping abilities. Comfortable using Google Workspace or similar productivity tools. What's it like to work at Zego Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There's plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You'll alongside a talented group of people who respect each other's differences and seek to understand fresh perspectives. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid! Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London or Halifax office. Every team has the flexibility to choose the day that works best for them. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we'll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you'll get a market competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. If you need any support with your application please get in touch with us on
