Hamberley Care Management Limited
Southampton, Hampshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Quality Assurance Manager to help us achieve our goals. Reporting to the Director of Quality, the Quality Assurance Manager will play a key role in supporting our Home Managers to uphold statutory and regulatory standards, while providing oversight and guidance on clinical care and governance. Working across allocated homes, the role will focus on monitoring quality, identifying areas for improvement, and promoting best practice to help achieve the highest standards in care and service delivery. This role will require the successful applicant to possess a full driving license and must be able to work flexible hours, including evenings and occasional weekends. At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues: This is covering our Southern region of the business. Competitive salary and benefits package 25 days holiday (plus Bank Holidays) Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Employee Assistance Programme, occupational health support and wellbeing services Support and reimbursement of your revalidation costs and NMC annual fees. What you'll be doing: Provide strategic oversight of quality assurance, governance and inspection readiness across allocated services, ensuring alignment with the CQC Single Assessment Framework and supporting the delivery of safe, effective and high-quality care. Provide oversight of governance, risk and compliance frameworks, ensuring systems are robust, effective and aligned to regulatory expectations, with clear escalation where risks are identified. Support services to maintain continuous inspection readiness, reviewing and advising on the quality, organisation and triangulation of evidence to ensure it is current, accessible and inspection-ready. Provide oversight and challenge of incidents, safeguarding and investigations, ensuring learning is identified, embedded into practice and shared across services to strengthen resident safety. Monitor and interpret data from digital systems (e.g. PCS, Radar, Camascope), identifying trends, risks and themes, and ensuring actions are progressed and closed in a timely manner. Provide assurance of audit frameworks and outcomes, promoting consistency, quality and alignment to regulatory standards, without direct ownership of service-level audit completion. Produce clear, structured assurance reports for senior leadership and Board, supporting oversight, transparency and informed decision-making. Chair governance and quality meetings, ensuring multi-disciplinary input, clear accountability and effective follow-up of actions. Support and challenge Home Managers through coaching, guidance and governance oversight, promoting accountability and continuous improvement while maintaining a supportive and advisory approach. Provide oversight of service improvement plans, monitoring progress and escalating risks or delays to completion. Contribute to the development of policies, procedures and governance frameworks, strengthening quality, consistency and outcomes across the group. Could you be part of our team? We are recruiting for a Quality Assurance Manager to join our dynamic team. The successful applicant will be/have: Strong knowledge of governance, quality assurance and CQC regulatory frameworks, with applied understanding of the Single Assessment Framework Experience working within CQC-regulated services, ideally within adult social care or care home environments Proven experience in quality assurance, governance, audit or compliance roles, with the ability to influence and challenge at all levels Experience using digital care systems and governance dashboards (e.g. PCS, Radar, Camascope), with strong data analysis and reporting capability Ability to interpret data and provide meaningful assurance and insight to senior leadership Experience in supporting improvement through coaching, guidance and constructive challenge, rather than direct operational management Strong communication skills, with the ability to build effective relationships with colleagues, services and external stakeholders High level of organisation, with the ability to manage competing priorities and respond flexibly to service needs Experience contributing to quality improvement initiatives, governance frameworks or policy development Level 4/5 Diploma in Health & Social Care (or equivalent) Relevant qualification in quality, governance or leadership (desirable) Full UK driving licence and access to own vehicle, with flexibility to travel across services If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. About Hamberley Care homes Hamberley Care Homes is a care home group in the UK - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People: We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Quality Assurance Manager to help us achieve our goals. Reporting to the Director of Quality, the Quality Assurance Manager will play a key role in supporting our Home Managers to uphold statutory and regulatory standards, while providing oversight and guidance on clinical care and governance. Working across allocated homes, the role will focus on monitoring quality, identifying areas for improvement, and promoting best practice to help achieve the highest standards in care and service delivery. This role will require the successful applicant to possess a full driving license and must be able to work flexible hours, including evenings and occasional weekends. At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues: This is covering our Southern region of the business. Competitive salary and benefits package 25 days holiday (plus Bank Holidays) Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Employee Assistance Programme, occupational health support and wellbeing services Support and reimbursement of your revalidation costs and NMC annual fees. What you'll be doing: Provide strategic oversight of quality assurance, governance and inspection readiness across allocated services, ensuring alignment with the CQC Single Assessment Framework and supporting the delivery of safe, effective and high-quality care. Provide oversight of governance, risk and compliance frameworks, ensuring systems are robust, effective and aligned to regulatory expectations, with clear escalation where risks are identified. Support services to maintain continuous inspection readiness, reviewing and advising on the quality, organisation and triangulation of evidence to ensure it is current, accessible and inspection-ready. Provide oversight and challenge of incidents, safeguarding and investigations, ensuring learning is identified, embedded into practice and shared across services to strengthen resident safety. Monitor and interpret data from digital systems (e.g. PCS, Radar, Camascope), identifying trends, risks and themes, and ensuring actions are progressed and closed in a timely manner. Provide assurance of audit frameworks and outcomes, promoting consistency, quality and alignment to regulatory standards, without direct ownership of service-level audit completion. Produce clear, structured assurance reports for senior leadership and Board, supporting oversight, transparency and informed decision-making. Chair governance and quality meetings, ensuring multi-disciplinary input, clear accountability and effective follow-up of actions. Support and challenge Home Managers through coaching, guidance and governance oversight, promoting accountability and continuous improvement while maintaining a supportive and advisory approach. Provide oversight of service improvement plans, monitoring progress and escalating risks or delays to completion. Contribute to the development of policies, procedures and governance frameworks, strengthening quality, consistency and outcomes across the group. Could you be part of our team? We are recruiting for a Quality Assurance Manager to join our dynamic team. The successful applicant will be/have: Strong knowledge of governance, quality assurance and CQC regulatory frameworks, with applied understanding of the Single Assessment Framework Experience working within CQC-regulated services, ideally within adult social care or care home environments Proven experience in quality assurance, governance, audit or compliance roles, with the ability to influence and challenge at all levels Experience using digital care systems and governance dashboards (e.g. PCS, Radar, Camascope), with strong data analysis and reporting capability Ability to interpret data and provide meaningful assurance and insight to senior leadership Experience in supporting improvement through coaching, guidance and constructive challenge, rather than direct operational management Strong communication skills, with the ability to build effective relationships with colleagues, services and external stakeholders High level of organisation, with the ability to manage competing priorities and respond flexibly to service needs Experience contributing to quality improvement initiatives, governance frameworks or policy development Level 4/5 Diploma in Health & Social Care (or equivalent) Relevant qualification in quality, governance or leadership (desirable) Full UK driving licence and access to own vehicle, with flexibility to travel across services If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. About Hamberley Care homes Hamberley Care Homes is a care home group in the UK - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People: We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Witherslack Group
Oxford, Oxfordshire
Salary: £45,000 - £50,000 Closing date: 10th May Interview Date: 21st May This role has strategic oversight of our schools across the Thames Valley region, including Oxfordshire, Wiltshire, Berkshire, Hertfordshire, Greater London, Surrey and Kent. Candidates must be based within this geographical area as regular travel across these locations is an essential requirement of the role. While the position offers a level of remote working, a strong regional presence is critical to effectively support and engage with our schools. Those huge small victories Are you currently working as a DSL in school or have wider DSL/Safeguarding responsibilities within a Multi Academy Trust, if so, are you ready to take the next step and join a team of likeminded people who are passionate about safeguarding children or are you a Schools Safeguarding Officer or equivalent within a local authority and are already supporting DSLs in schools? If so, we'd love to hear from you. We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. For children with complex needs the level of care and education we provide must go above and beyond. That's what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence and market leading OFSTED ratings. Get out what you put in The Schools Safeguarding Officer will work closely with the Designated Safeguarding Leads (DSL's) and Head Teachers to ensure that practice is robust and defensible in relation to safeguarding within the school. You will work with the Head of Safeguarding to support schools and ensure compliance in accordance with safeguarding and wider legislation and in the development and delivery of training for DSL's and school-based staff. You will contribute to effective partnership working between different teams and departments within Witherslack Group. You will undertake safeguarding audits in schools to ensure compliance within current frameworks and support schools in any actions plans resulting from findings within safeguarding audits. You will also support DSL's in schools and give advice to ensure that safeguarding concerns are managed in line with Local Safeguarding Partnership procedures and thresholds. You will work with DSL's in schools to ensure that safeguarding record keeping is robust and in line with best practice and will give advice and guidance in relation to safeguarding cases. The ideal candidate will have experience as a DSL in a school and has worked in a variety of different agencies. If in addition to that you have wider agency experience of working within for example, early help or children's social care, that would be even better. We are looking for someone who has experience of giving advice to and supporting DSLs/DDSL's in their work, has experience of developing and delivering training and undertaking audits in relation to safeguarding. Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We'll give you the chance to build an exciting career in a fast-growing organisation, where you're free to achieve your potential. Here's what we need from you; Extensive safeguarding expertise - significant experience (5+ years) managing safeguarding and child protection cases, ideally as a Designated Safeguarding Lead (DSL) or in a similar senior role. Strong policy knowledge - up-to-date understanding of Keeping Children Safe in Education, national safeguarding policy, wider education legislation, and partnership arrangements. Proven advisory and training skills - ability to provide expert safeguarding advice to schools, support the resolution of safeguarding deficits, and design and deliver effective training. Ongoing professional development - a comprehensive portfolio of CPD in safeguarding and child protection, with evidence of applying learning from reviews and developments into practice. Excellent interpersonal and organisational abilities - strong communication, problem-solving, and report-writing skills, with the flexibility to manage competing priorities and support schools in high-pressure situations. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: £45,000 - £50,000 dependent on experience Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday (including bank holidays) Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself . For a full job description please click here To view our ex-offenders policy please click here . The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.
Salary: £45,000 - £50,000 Closing date: 10th May Interview Date: 21st May This role has strategic oversight of our schools across the Thames Valley region, including Oxfordshire, Wiltshire, Berkshire, Hertfordshire, Greater London, Surrey and Kent. Candidates must be based within this geographical area as regular travel across these locations is an essential requirement of the role. While the position offers a level of remote working, a strong regional presence is critical to effectively support and engage with our schools. Those huge small victories Are you currently working as a DSL in school or have wider DSL/Safeguarding responsibilities within a Multi Academy Trust, if so, are you ready to take the next step and join a team of likeminded people who are passionate about safeguarding children or are you a Schools Safeguarding Officer or equivalent within a local authority and are already supporting DSLs in schools? If so, we'd love to hear from you. We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. For children with complex needs the level of care and education we provide must go above and beyond. That's what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence and market leading OFSTED ratings. Get out what you put in The Schools Safeguarding Officer will work closely with the Designated Safeguarding Leads (DSL's) and Head Teachers to ensure that practice is robust and defensible in relation to safeguarding within the school. You will work with the Head of Safeguarding to support schools and ensure compliance in accordance with safeguarding and wider legislation and in the development and delivery of training for DSL's and school-based staff. You will contribute to effective partnership working between different teams and departments within Witherslack Group. You will undertake safeguarding audits in schools to ensure compliance within current frameworks and support schools in any actions plans resulting from findings within safeguarding audits. You will also support DSL's in schools and give advice to ensure that safeguarding concerns are managed in line with Local Safeguarding Partnership procedures and thresholds. You will work with DSL's in schools to ensure that safeguarding record keeping is robust and in line with best practice and will give advice and guidance in relation to safeguarding cases. The ideal candidate will have experience as a DSL in a school and has worked in a variety of different agencies. If in addition to that you have wider agency experience of working within for example, early help or children's social care, that would be even better. We are looking for someone who has experience of giving advice to and supporting DSLs/DDSL's in their work, has experience of developing and delivering training and undertaking audits in relation to safeguarding. Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We'll give you the chance to build an exciting career in a fast-growing organisation, where you're free to achieve your potential. Here's what we need from you; Extensive safeguarding expertise - significant experience (5+ years) managing safeguarding and child protection cases, ideally as a Designated Safeguarding Lead (DSL) or in a similar senior role. Strong policy knowledge - up-to-date understanding of Keeping Children Safe in Education, national safeguarding policy, wider education legislation, and partnership arrangements. Proven advisory and training skills - ability to provide expert safeguarding advice to schools, support the resolution of safeguarding deficits, and design and deliver effective training. Ongoing professional development - a comprehensive portfolio of CPD in safeguarding and child protection, with evidence of applying learning from reviews and developments into practice. Excellent interpersonal and organisational abilities - strong communication, problem-solving, and report-writing skills, with the flexibility to manage competing priorities and support schools in high-pressure situations. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: £45,000 - £50,000 dependent on experience Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday (including bank holidays) Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Beautiful working environments with the very best facilities A recommend a friend scheme that offers a £1,000 bonus every time Join the UK's best special education and care provider Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself . For a full job description please click here To view our ex-offenders policy please click here . The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.
