Overview Senior Manager, Tax Reporting and Compliance - London, Manchester or Wakefield HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job Company growth and the changing global tax environment means that we are seeking a Senior Manager over Tax Reporting and Compliance to ensure the Group's tax reporting and compliance obligations are managed efficiently and effectively - assisting with tax risk management and ensuring sustainable tax value. You will join our global tax team as the Senior Tax Manager for the Group and take responsibility for actively managing the tax compliance and reporting obligations across the Group's operations in 60+ jurisdictions. You'll work closely with the Group Finance and Financial Controllership teams and therefore need a collaborative mindset. Excellent tax reporting knowledge is required with strong project management skills to ensure deadlines are met. The role will report to the Global Head of Tax and operate on blended basis with remote working and attendance at the London (Bishopsgate) office. You could potentially be based from our Wakefield or Manchester offices on a blended basis. Key Responsibilities Group Tax Reporting (FRS 102 & Local GAAP) Manage the preparation of the consolidated group tax provision under FRS 102, including handling PPA data and Pillar Two calculations, working with tax managers in EMEA, APAC, LATAM and NAM to understand their workings and perform hands-on detailed reviews of spreadsheets and data from different sources Coordinate with the regional tax managers and finance teams to ensure accurate and timely local tax provisions and prior year tax true-ups Support year-end audit processes and responses to queries whilst managing final tax disclosures in the consolidated and individual statutory accounts Tax Compliance Manage global corporate income tax compliance across the Group, including relationships with centrally managed outsourced service providers and centralizing others currently managed separately Ensure timely filing of tax returns and payment of tax liabilities in all jurisdictions, including withholding taxes Maintain and enhance global tax compliance processes, controls, and documentation Oversee the preparation of documentation to support SAO sign off in the UK Manage the CbC and Pillar Two reporting for the group Lead on direct tax authority audits and enquiries in EMEA, APAC and LATAM to obtain prompt provision of data and defend the Group's tax positions Process improvements and governance Streamline processes to drive efficiency and reduce compliance risk, introducing AI and technology tools where it is cost effective Assist Global Head of Tax with managing Group's tax risk framework and governance policies Monitor legislative developments and proactively manage compliance risks Knowledge, Skills + Experience Very strong experience in International direct tax and applying this in a commercial environment CTA (Chartered Tax Advisor) or ACA (Chartered Accountant) or equivalent accounting qualification is desirable Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Strong project management and communication skills, explaining tax to non-tax people Strong organizational / time management, people management and team-building skills Good experience with Excel is a must-have and experience with tax technology solutions and group reporting systems (eg Alphatax, SAP) is desirable Practical mindset with ability to integrate tax processes with business objectives Comfortable working in a dynamic and matrixed organization Strong numeracy skills and high attention to detail Experience of dealing with and resolving queries Driven to grow in the role, be proactive and seek improvements and solutions Very strong experience in International direct tax and applying this in a commercial environment Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Exposure to the key aspects of Pillar Two Additional We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Feb 07, 2026
Full time
Overview Senior Manager, Tax Reporting and Compliance - London, Manchester or Wakefield HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job Company growth and the changing global tax environment means that we are seeking a Senior Manager over Tax Reporting and Compliance to ensure the Group's tax reporting and compliance obligations are managed efficiently and effectively - assisting with tax risk management and ensuring sustainable tax value. You will join our global tax team as the Senior Tax Manager for the Group and take responsibility for actively managing the tax compliance and reporting obligations across the Group's operations in 60+ jurisdictions. You'll work closely with the Group Finance and Financial Controllership teams and therefore need a collaborative mindset. Excellent tax reporting knowledge is required with strong project management skills to ensure deadlines are met. The role will report to the Global Head of Tax and operate on blended basis with remote working and attendance at the London (Bishopsgate) office. You could potentially be based from our Wakefield or Manchester offices on a blended basis. Key Responsibilities Group Tax Reporting (FRS 102 & Local GAAP) Manage the preparation of the consolidated group tax provision under FRS 102, including handling PPA data and Pillar Two calculations, working with tax managers in EMEA, APAC, LATAM and NAM to understand their workings and perform hands-on detailed reviews of spreadsheets and data from different sources Coordinate with the regional tax managers and finance teams to ensure accurate and timely local tax provisions and prior year tax true-ups Support year-end audit processes and responses to queries whilst managing final tax disclosures in the consolidated and individual statutory accounts Tax Compliance Manage global corporate income tax compliance across the Group, including relationships with centrally managed outsourced service providers and centralizing others currently managed separately Ensure timely filing of tax returns and payment of tax liabilities in all jurisdictions, including withholding taxes Maintain and enhance global tax compliance processes, controls, and documentation Oversee the preparation of documentation to support SAO sign off in the UK Manage the CbC and Pillar Two reporting for the group Lead on direct tax authority audits and enquiries in EMEA, APAC and LATAM to obtain prompt provision of data and defend the Group's tax positions Process improvements and governance Streamline processes to drive efficiency and reduce compliance risk, introducing AI and technology tools where it is cost effective Assist Global Head of Tax with managing Group's tax risk framework and governance policies Monitor legislative developments and proactively manage compliance risks Knowledge, Skills + Experience Very strong experience in International direct tax and applying this in a commercial environment CTA (Chartered Tax Advisor) or ACA (Chartered Accountant) or equivalent accounting qualification is desirable Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Strong project management and communication skills, explaining tax to non-tax people Strong organizational / time management, people management and team-building skills Good experience with Excel is a must-have and experience with tax technology solutions and group reporting systems (eg Alphatax, SAP) is desirable Practical mindset with ability to integrate tax processes with business objectives Comfortable working in a dynamic and matrixed organization Strong numeracy skills and high attention to detail Experience of dealing with and resolving queries Driven to grow in the role, be proactive and seek improvements and solutions Very strong experience in International direct tax and applying this in a commercial environment Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Exposure to the key aspects of Pillar Two Additional We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
The role - This is a part time role working 3 days a week, Wednesday to Friday Pro Rata Salary 21,000 - 24,000 We currently have an exciting opportunity for an experienced HR Advisor to join our high performing team and play a key part in to delivering a top quality and comprehensive HR support service to the business. This role will require you to provide excellent HR advice, guidance and coaching to our managers on generalist HR areas including absence management, performance management, investigations, disciplinaries and grievances, as well as supporting our HR Business Partners on key strategic change projects. Other accountabilities include Attending formal meetings for investigations, disciplinaries, grievances and medical or performance capability as HR representative; Working closely with the People Services team to ensure transactional processes such as absence management and leavers payments are accurate and meet payroll deadlines; Reporting and analysing trends of all case work; Working collaboratively with the HR Business Partners and People Services Manger on case work requiring escalation or risk management; Ensuring best practice, fairness of approach, confidentiality and consideration is given to the sensitivity of HR related cases; Supporting the development and updating of HR policy and procedures in line with legislative changes and best practice. What we are offering The opportunity to work for an innovative and dynamic organisation, that invests in its people and is on a journey to zero carbon. A competitive salary and benefits package including bonus scheme with earning potential of up to 10% of base salary, 25 days annual leave plus bank holidays, private healthcare, a market leading contributory pension scheme plus a range of other flexible benefits and many areas for professional development. This role covers the companies regional map and travel to our depots and offices around the North West will be required, however as a result there is flexibility on base location depending on where the successful candidate is situated. Our Ideal Candidate will have; A minimum of CIPD Level 5 (essential); Experience working within HR at Advisory level (essential); Strong experience in employee relations and HR case work (essential); A background in a unionised environment The ability to build strong relationships; Results focus with a drive to make a difference; Strong planning and organisation skills; Experience supporting and coaching managers; Experience collating and interpreting people data; A full valid UK driving licence (essential)
Feb 06, 2026
Full time
The role - This is a part time role working 3 days a week, Wednesday to Friday Pro Rata Salary 21,000 - 24,000 We currently have an exciting opportunity for an experienced HR Advisor to join our high performing team and play a key part in to delivering a top quality and comprehensive HR support service to the business. This role will require you to provide excellent HR advice, guidance and coaching to our managers on generalist HR areas including absence management, performance management, investigations, disciplinaries and grievances, as well as supporting our HR Business Partners on key strategic change projects. Other accountabilities include Attending formal meetings for investigations, disciplinaries, grievances and medical or performance capability as HR representative; Working closely with the People Services team to ensure transactional processes such as absence management and leavers payments are accurate and meet payroll deadlines; Reporting and analysing trends of all case work; Working collaboratively with the HR Business Partners and People Services Manger on case work requiring escalation or risk management; Ensuring best practice, fairness of approach, confidentiality and consideration is given to the sensitivity of HR related cases; Supporting the development and updating of HR policy and procedures in line with legislative changes and best practice. What we are offering The opportunity to work for an innovative and dynamic organisation, that invests in its people and is on a journey to zero carbon. A competitive salary and benefits package including bonus scheme with earning potential of up to 10% of base salary, 25 days annual leave plus bank holidays, private healthcare, a market leading contributory pension scheme plus a range of other flexible benefits and many areas for professional development. This role covers the companies regional map and travel to our depots and offices around the North West will be required, however as a result there is flexibility on base location depending on where the successful candidate is situated. Our Ideal Candidate will have; A minimum of CIPD Level 5 (essential); Experience working within HR at Advisory level (essential); Strong experience in employee relations and HR case work (essential); A background in a unionised environment The ability to build strong relationships; Results focus with a drive to make a difference; Strong planning and organisation skills; Experience supporting and coaching managers; Experience collating and interpreting people data; A full valid UK driving licence (essential)
Staffline are Hiring We have a New permanent job vacancy, and are keen to speak with experienced, Regional Contract/Account Managers in the Derby area This role will see you out and about, and you will have access to a company car as part of the salary package, therefore it is essential you have a full UK driving licence (manual). Our ideal candidate will have experience within the Security, Facili
Feb 06, 2026
Full time
Staffline are Hiring We have a New permanent job vacancy, and are keen to speak with experienced, Regional Contract/Account Managers in the Derby area This role will see you out and about, and you will have access to a company car as part of the salary package, therefore it is essential you have a full UK driving licence (manual). Our ideal candidate will have experience within the Security, Facili
Area Manager Location: North & West London region Salary: 57,000 Bonus: OTE up to 18,000 per annum (performance-related) Package: Company car or 6,000 allowance, pension, private healthcare, 25 days holiday + bank holidays We're recruiting an experienced Area Manager to lead a well-established multi-site retail portfolio across the North and West London region . This is a senior, hands-on leadership role, offering full accountability for people, performance, recruitment and development. It's ideally suited to an Area Manager based in West or North-West London who enjoys coaching, building capability at scale and driving consistent commercial results. The Role As Area Manager, you will lead a sizeable portfolio of stores, remotely managing 20+ managers and team leaders across multiple locations. You'll take ownership of recruitment, training and development while maintaining strong visibility and engagement across the region. You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to best-in-class standards. Key Responsibilities People Leadership Line manage 20+ remote managers and team leaders across multiple sites Full ownership of recruitment, onboarding, training and development within your region Deliver hands-on coaching , mentoring and performance management Build robust development and succession plans Create and sustain a high-performance, values-led culture Commercial & Customer Performance Drive sales, conversion and revenue growth across the area Analyse KPIs and implement targeted improvement plans Champion a customer-first approach aligned to brand standards Act on customer insight and local market trends Operational Excellence Full accountability for operational standards, compliance and governance Oversee labour planning, rota effectiveness and cost control Ensure strong financial and administrative discipline Maintain consistency, pace and best practice across the region What We're Looking For Proven Area / Regional Manager experience in a multi-site retail or service-led environment Track record of remote leadership at scale Passionate, hands-on coach with strong people-development capability Commercially astute and confident working with data and KPIs Structured, resilient and people-focused leadership style Comfortable using MS Office and performance reporting tools If you're an Area Manager based in West or North-West London looking to take ownership of a high-impact region and develop strong leadership teams, we'd love to hear from you. Reference: BBBH35146
Feb 06, 2026
Full time
Area Manager Location: North & West London region Salary: 57,000 Bonus: OTE up to 18,000 per annum (performance-related) Package: Company car or 6,000 allowance, pension, private healthcare, 25 days holiday + bank holidays We're recruiting an experienced Area Manager to lead a well-established multi-site retail portfolio across the North and West London region . This is a senior, hands-on leadership role, offering full accountability for people, performance, recruitment and development. It's ideally suited to an Area Manager based in West or North-West London who enjoys coaching, building capability at scale and driving consistent commercial results. The Role As Area Manager, you will lead a sizeable portfolio of stores, remotely managing 20+ managers and team leaders across multiple locations. You'll take ownership of recruitment, training and development while maintaining strong visibility and engagement across the region. You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to best-in-class standards. Key Responsibilities People Leadership Line manage 20+ remote managers and team leaders across multiple sites Full ownership of recruitment, onboarding, training and development within your region Deliver hands-on coaching , mentoring and performance management Build robust development and succession plans Create and sustain a high-performance, values-led culture Commercial & Customer Performance Drive sales, conversion and revenue growth across the area Analyse KPIs and implement targeted improvement plans Champion a customer-first approach aligned to brand standards Act on customer insight and local market trends Operational Excellence Full accountability for operational standards, compliance and governance Oversee labour planning, rota effectiveness and cost control Ensure strong financial and administrative discipline Maintain consistency, pace and best practice across the region What We're Looking For Proven Area / Regional Manager experience in a multi-site retail or service-led environment Track record of remote leadership at scale Passionate, hands-on coach with strong people-development capability Commercially astute and confident working with data and KPIs Structured, resilient and people-focused leadership style Comfortable using MS Office and performance reporting tools If you're an Area Manager based in West or North-West London looking to take ownership of a high-impact region and develop strong leadership teams, we'd love to hear from you. Reference: BBBH35146
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
Feb 06, 2026
Full time
Job Title: Leasehold and Tenancy Officer Contract Type: Fixed Term Contract for 12 months Salary: £42,378.54 per annum Working Hours: 35 Hours per week Working Pattern: Monday to Friday, Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Note: We will accept applications on the basis of any form of valid legal permission to work in the UK, but we are surrendering the Riverside Sponsorship licence; therefore we are unable to apply for any further sponsorships on behalf of existing colleagues or candidates. The difference you will make as a Leasehold and Tenancy Officer: Provide a customer focused account management service to all Home Ownership customers (including market and intermediate rent properties) across the London region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are conducted in line with legislative requirements and compliance and Group standards. Manage the end-to-end residential lettings process for Home Ownership, including sourcing of suitable tenants, carrying out referencing and financial checks, preparing accurate and compliant tenancy agreements and completing end of tenancy and void activity. Ensure service charge financial activity is conducted effectively, including budget planning, the service charge setting consultation process and reviews of scheme expenditure. Act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Manage Caretakers within a specified geographical region to ensure delivery of an effective service to Home Ownership customers on behalf of the group. About you: Up to date knowledge of leasehold legislation, regulation and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines. Results driving with strong analytical skills, including the ability to critically analyse complex information and experience of providing meaningful management information. Why Riverside? Riverside is a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile: Undertake the role of Account Manager for shared ownership, leasehold and assured short hold rent customers; including commercial properties (if required), advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Support the Group Compliance function to ensure our buildings are safe. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Lead, motivate and engage with site-based Caretakers (where applicable) to ensure the delivery of a high-quality service to support Home Ownership strategy and objectives. Maintain knowledge of leasehold legislation and technical aspects of all varieties of lease agreements to ensure escalated and complex queries are resolved effectively. Take appropriate action to enforce the terms of the tenancy or lease, including resolution of low level anti social behaviors and unauthorised sub letting. Accountable for maximising and increasing income collection, working in partnership with Shared Service colleagues to ensure good payment practices are established from start of tenure, supporting customers including signposting for advice and carrying out home visits during the arrears pursuance process. Support with the co ordination of court cases and First Tier Tribunals including providing the required information to support mediation and legal challenges for Home Ownership. Decision maker for enforcement activity; County Court Judgement (CCJ), Repossession, Forfeiture, Eviction and Injunction applications, using customer and community insight to ensure appropriate decisions made on behalf of the Group. Represent the Group in Court for all cases brought against customers in your regional area, ensuring cases are progressed effectively and efficiently and relevant stakeholders are kept up to date with developments and outcomes. Contribute to the setting of service charge budgets, providing first line support for customer queries. Facilitate customer/resident budget and year end meetings, as required. Promote customer engagement, both formally and informally via resident groups, where established, to provide mechanisms for customers to provide feedback on services, promote involvement and provide influencing opportunities to support scheme improvements/customer perception with Home Ownerships business area. Deliver proactive contact with customers and follow up outstanding actions included within any customer satisfaction feedback analysis. Form and maintain a close working relationship with your colleagues in maintenance, building safety, asset services and environmental teams to ensure strong links and collaborative approach in the management of service charges. Manage customer complaints in line with the agreed process via the groups Complaint Dispute Resolution Team, ensuring effective resolution for our customers are met, within set timescales. Support / manage the performance and development of your colleague/team, including the framework of estate and letting agents selected to source tenants on our behalf, providing expertise and coaching as required, ensuring a quality service is provided for customers and under performance is dealt with appropriately. Assess applications made to Home Ownership either directly or via letting agent for any property that is offered for rent, carrying out financial appraisals and referencing to ensure that applicants satisfy the requirements of internal or governing body and relevant legislation. Lead on the sign up of new customers (within agreed re let KPIs), via the Digital Sign up process, inclusive of completing registration of any deposit prior to tenancy commencement with the Deposit Protection Scheme, together with arranging return of deposit and working with the tenant and Dispute Resolution Service for any disagreements and retentions. Arrange/undertake end of tenancy visits during the notice period to establish a schedule of works and repairs prior to next letting or hand over for the property to be sold, liaising with Asset Services Colleagues, including Void teams, to ensure any works are scheduled and carried out appropriately. Additional Information: The Group has offices across the UK and, on this basis, there will be the requirement to travel to other locations to effectively perform this role. Occasionally there may be a requirement to work weekends and evenings which could involve an overnight stay. The role will be exposed to sensitive information; therefore the role holder is expected to always maintain levels of confidentiality. To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence and access to a vehicle. The role holder is expected to be committed to equal opportunities and to promote non discriminatory practices in all aspects of work undertaken. Manage internal and external stakeholders effectively, including senior colleagues and third parties, building constructive working relationships to ensure the delivery of the Group's Home Ownership Strategy. Accountable for regular reviews of the service, reviewing and analysing performance and customer feedback to ensure continuous improvement . click apply for full job details
Description An exciting opportunity to join a niche team and to utilize your legal training, experience and expertise to benefit Willis' clients and prospects in relation to matters associated with civil and regulatory liability. A role in the ongoing support of Willis' clients and prospects and provide strategic guidance as requested or more generalized updates with an educational focus, to deliver Willis' range of 'off the shelf' training solutions and where required, to contribute to the create of bespoke offerings. The Role Deliver CDRP services to GB Retail clients and prospects to support Regional and Industry Practice Leaders, Account Teams, New Business Leads, Project Managers, etc. in the delivery of GB Retail's strategic and financial goals Provide direct support in new business propositions, support on account defenses and delivery of Claims Defensibility & Regulatory projects in line with clientexpectations When required, support Loss Management, Claims and Account Teams to provide civil claims management advice, guidance and support for GB Retail clients, with a view to adding value to the existing claims management programme. Identify, via analysis of available claims management data and client and Loss Management liaison, opportunities to promote relevant and appropriate Risk Management services to GB Retail clients and prospects, with particular focus on those services offered by the Claims Defensibility and Regulatory, Health and Safety and Stress and Mental Health Risk practices. Engage with clients to help them assess current arrangements around the defensibility of claims and regulatory action Provide objective advice and direction on a wide range of risk issues Supporting clients with the creation, amendment, and or / revision of documentation, policies and procedures as part of overall avoidance and defense strategies Deliver training sessions relating to accident investigation and other related areas Support the client's risk journey and assist in their strategic goals and objectives Occasional overnight travel may be required to support client-site engagements. Candidates should be comfortable traveling when needed to meet project or client requirements. Qualifications What you'll bring Qualified solicitor or Legal Executive in England, Wales, Scotland or Republic of Ireland Experience in bringing or defending personal injury claims. Experience of health and safety related regulatory law, particularly associated with supporting corporate and/or individual entities with formal regulatory investigations and/or the defense of regulatory prosecutions Experience of delivering educational presentations and/or training seminars to clients and other stakeholders What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please
Feb 06, 2026
Full time
Description An exciting opportunity to join a niche team and to utilize your legal training, experience and expertise to benefit Willis' clients and prospects in relation to matters associated with civil and regulatory liability. A role in the ongoing support of Willis' clients and prospects and provide strategic guidance as requested or more generalized updates with an educational focus, to deliver Willis' range of 'off the shelf' training solutions and where required, to contribute to the create of bespoke offerings. The Role Deliver CDRP services to GB Retail clients and prospects to support Regional and Industry Practice Leaders, Account Teams, New Business Leads, Project Managers, etc. in the delivery of GB Retail's strategic and financial goals Provide direct support in new business propositions, support on account defenses and delivery of Claims Defensibility & Regulatory projects in line with clientexpectations When required, support Loss Management, Claims and Account Teams to provide civil claims management advice, guidance and support for GB Retail clients, with a view to adding value to the existing claims management programme. Identify, via analysis of available claims management data and client and Loss Management liaison, opportunities to promote relevant and appropriate Risk Management services to GB Retail clients and prospects, with particular focus on those services offered by the Claims Defensibility and Regulatory, Health and Safety and Stress and Mental Health Risk practices. Engage with clients to help them assess current arrangements around the defensibility of claims and regulatory action Provide objective advice and direction on a wide range of risk issues Supporting clients with the creation, amendment, and or / revision of documentation, policies and procedures as part of overall avoidance and defense strategies Deliver training sessions relating to accident investigation and other related areas Support the client's risk journey and assist in their strategic goals and objectives Occasional overnight travel may be required to support client-site engagements. Candidates should be comfortable traveling when needed to meet project or client requirements. Qualifications What you'll bring Qualified solicitor or Legal Executive in England, Wales, Scotland or Republic of Ireland Experience in bringing or defending personal injury claims. Experience of health and safety related regulatory law, particularly associated with supporting corporate and/or individual entities with formal regulatory investigations and/or the defense of regulatory prosecutions Experience of delivering educational presentations and/or training seminars to clients and other stakeholders What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please
The Senior Operations Manager for Estates Technical Services (ETS) provides a professional, technically competent, and operationally resilient service to Salisbury NHS Foundation Trust and all contracted partner organisations. The role ensures that the Trust's estate is safe, compliant, well-maintained, and supported by a capable and effectively managed operational workforce across mechanical, electrical, and building disciplines. The post holder leads the delivery of planned preventative maintenance (PPM) and reactive maintenance activities across the Trust estate, ensuring all statutory, regulatory, and legislative requirements are met. Working closely with the Head of Estates, Deputy Head of Estates, and senior estates officers (including Authorised Persons), the Senior Operations Manager ensures maintenance activities are delivered to the required standards, recorded accurately, and used to inform future planning and risk reduction. Main duties of the job The Senior Operations Manager is responsible for leading the operational maintenance team in the effective delivery of planned and reactive maintenance across the Hospital estate. The role ensures the team is appropriately resourced, technically competent, and able to deliver high-quality, timely maintenance services while maintaining strong emergency response capability. The post holder supports the Deputy Head of Estates in monitoring maintenance budgets, identifying variances, and implementing corrective actions where required. About us Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff. We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff. We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting Job responsibilities Please see attached Job description and person specification for full details of roles and responsibilities Person Specification Degree, post-graduate level qualification in relevant field, or equivalent experience to Masters level. Qualifications / specialist knowledge of building structures / engineering services Practical experience of undertaking the physical mechanical or electrical aspects of the Operations teams day-to-day work supported by an appropriate apprenticeship or formal training Required to manage conflicting demands and provide judgements and decisions over a range of complex operational estates maintenance technical issues, taking into account legislation, Health & Safety and available resources. Demonstrate knowledge and experience in a building, mechanical or electrical engineering discipline Full UK Driving Licence Cat B Experience of managing and participation in an on-call rota system. Experience in the Public Sector staff management including working to HR Policy Experience in control of monthly budgets Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £47,810 to £54,710 a year per annum pro rata if part time
Feb 06, 2026
Full time
The Senior Operations Manager for Estates Technical Services (ETS) provides a professional, technically competent, and operationally resilient service to Salisbury NHS Foundation Trust and all contracted partner organisations. The role ensures that the Trust's estate is safe, compliant, well-maintained, and supported by a capable and effectively managed operational workforce across mechanical, electrical, and building disciplines. The post holder leads the delivery of planned preventative maintenance (PPM) and reactive maintenance activities across the Trust estate, ensuring all statutory, regulatory, and legislative requirements are met. Working closely with the Head of Estates, Deputy Head of Estates, and senior estates officers (including Authorised Persons), the Senior Operations Manager ensures maintenance activities are delivered to the required standards, recorded accurately, and used to inform future planning and risk reduction. Main duties of the job The Senior Operations Manager is responsible for leading the operational maintenance team in the effective delivery of planned and reactive maintenance across the Hospital estate. The role ensures the team is appropriately resourced, technically competent, and able to deliver high-quality, timely maintenance services while maintaining strong emergency response capability. The post holder supports the Deputy Head of Estates in monitoring maintenance budgets, identifying variances, and implementing corrective actions where required. About us Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff. We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff. We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting Job responsibilities Please see attached Job description and person specification for full details of roles and responsibilities Person Specification Degree, post-graduate level qualification in relevant field, or equivalent experience to Masters level. Qualifications / specialist knowledge of building structures / engineering services Practical experience of undertaking the physical mechanical or electrical aspects of the Operations teams day-to-day work supported by an appropriate apprenticeship or formal training Required to manage conflicting demands and provide judgements and decisions over a range of complex operational estates maintenance technical issues, taking into account legislation, Health & Safety and available resources. Demonstrate knowledge and experience in a building, mechanical or electrical engineering discipline Full UK Driving Licence Cat B Experience of managing and participation in an on-call rota system. Experience in the Public Sector staff management including working to HR Policy Experience in control of monthly budgets Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £47,810 to £54,710 a year per annum pro rata if part time
Customer Success Manager - Commercial, London The Customer Success Manager serves as the key point of contact for S-RM's corporate customers utilising S-RM's Polus suite of managed cyber services solutions. As we build the Managed Cyber Security Services practice, we are looking for someone with a proven track record of managing and expanding customer relationships. The role's duties are varied and complex, requiring independent judgement. Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM's Polus managed services customer base and ensuring a long term high level of satisfaction with solution delivery. Customer Success & Account Management Role Client Relationship Management Serve as the primary point of contact for key S-RM Polus managed services customers in your region Ensure an excellent onboarding experience for new Polus customers by working closely with the pre sales teams Develop pricing and proposals for Polus Managed Services opportunities, providing the necessary support to close deals Lead client engagement through regular update meetings and relationship management Build foundations for successful long term relationships and ensure successful renewals Client Growth & Expansion Work closely with S RM consulting teams and practitioners to identify cross selling and expansion opportunities Coordinate with technical consultants across S RM's regional offices to introduce different services Develop and execute account targets and strategies leveraging consulting resources Customer Support & Operations Provide first line support for managed services clients in your territory Work closely with product leads on customer troubleshooting and technical support Collaborate with cyber operations teams to ensure excellent administrative client experience Process Development & Scaling Design and build automated processes to scale the customer support function Take responsibility for developing processes to optimise renewals and customer retention Be a key contributor to designing and operationalising the client lifecycle management for managed services customers Product Knowledge & Solutions Alignment Develop in-depth knowledge of the Polus suite of managed services offerings Align customer needs with appropriate solutions What we're looking for We think candidates with the following qualifications and experience are likely to succeed within Business Development at S RM. We encourage applications from those who may not meet every box, as we value strong, focused skills in key areas. While existing knowledge of cyber security is not a prerequisite, a keen interest in developing a career in this fast moving sector is essential. The ability to work independently to build relationships with a variety of both technical and non technical stakeholders at S RM's clients Independently develop strategies and ideas to deepen and grow customer relationships Be a self starter able to quickly understand the S RM value proposition and build internal relationships to stay current on our positioning across teams and regions. An interest to develop knowledge and subject matter expertise across new technologies, security, risk management, and global trends and threats will ensure you have credibility and earn trust with prospects. The ability to be flexible and work in a rapidly changing environment is required. Aptitude for technology, knowledge of spreadsheet and Salesforce utilisation. Experience creating offers, writing proposals, participating in RFPs. The successful candidate must have permission to work in London by the start of their employment. Our Benefits 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days) Hybrid working and flexible working hours Matching pension contribution up to 7% and financial education Fertility treatment leave - 5 days of leave per cycle of treatment per year Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay Paternity leave - 6 weeks of full pay Private dental and medical insurance (taxable benefit) for you and your family Virtual GP for you and your family members that live in the same household Various gym discounts for you and your partner Apply for this job Interested in building your career at S RM? Get future opportunities sent straight to your email.
Feb 06, 2026
Full time
Customer Success Manager - Commercial, London The Customer Success Manager serves as the key point of contact for S-RM's corporate customers utilising S-RM's Polus suite of managed cyber services solutions. As we build the Managed Cyber Security Services practice, we are looking for someone with a proven track record of managing and expanding customer relationships. The role's duties are varied and complex, requiring independent judgement. Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM's Polus managed services customer base and ensuring a long term high level of satisfaction with solution delivery. Customer Success & Account Management Role Client Relationship Management Serve as the primary point of contact for key S-RM Polus managed services customers in your region Ensure an excellent onboarding experience for new Polus customers by working closely with the pre sales teams Develop pricing and proposals for Polus Managed Services opportunities, providing the necessary support to close deals Lead client engagement through regular update meetings and relationship management Build foundations for successful long term relationships and ensure successful renewals Client Growth & Expansion Work closely with S RM consulting teams and practitioners to identify cross selling and expansion opportunities Coordinate with technical consultants across S RM's regional offices to introduce different services Develop and execute account targets and strategies leveraging consulting resources Customer Support & Operations Provide first line support for managed services clients in your territory Work closely with product leads on customer troubleshooting and technical support Collaborate with cyber operations teams to ensure excellent administrative client experience Process Development & Scaling Design and build automated processes to scale the customer support function Take responsibility for developing processes to optimise renewals and customer retention Be a key contributor to designing and operationalising the client lifecycle management for managed services customers Product Knowledge & Solutions Alignment Develop in-depth knowledge of the Polus suite of managed services offerings Align customer needs with appropriate solutions What we're looking for We think candidates with the following qualifications and experience are likely to succeed within Business Development at S RM. We encourage applications from those who may not meet every box, as we value strong, focused skills in key areas. While existing knowledge of cyber security is not a prerequisite, a keen interest in developing a career in this fast moving sector is essential. The ability to work independently to build relationships with a variety of both technical and non technical stakeholders at S RM's clients Independently develop strategies and ideas to deepen and grow customer relationships Be a self starter able to quickly understand the S RM value proposition and build internal relationships to stay current on our positioning across teams and regions. An interest to develop knowledge and subject matter expertise across new technologies, security, risk management, and global trends and threats will ensure you have credibility and earn trust with prospects. The ability to be flexible and work in a rapidly changing environment is required. Aptitude for technology, knowledge of spreadsheet and Salesforce utilisation. Experience creating offers, writing proposals, participating in RFPs. The successful candidate must have permission to work in London by the start of their employment. Our Benefits 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days) Hybrid working and flexible working hours Matching pension contribution up to 7% and financial education Fertility treatment leave - 5 days of leave per cycle of treatment per year Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay Paternity leave - 6 weeks of full pay Private dental and medical insurance (taxable benefit) for you and your family Virtual GP for you and your family members that live in the same household Various gym discounts for you and your partner Apply for this job Interested in building your career at S RM? Get future opportunities sent straight to your email.
Are you all about people? Do you thrive on creating a positive workplace culture? Passionate about all things HR and Employee Relations? Here at GXO, we're looking for a Regional HR Manager to support our Home Delivery Network. This national role spans multiple sites, giving you the opportunity to work with diverse teams and truly influence how we support our colleagues. You'll provide clear, consistent, high quality ER guidance while managing a varied caseload across both warehouse and transport operations. No two days will feel the same. This is a full time, 6 month fixed term contract to cover maternity leave. You'll work Monday to Friday with flexible start and finish times. We're open on home location, but you'll need to travel to sites in Nuneaton, Doncaster or Harlow. Pay, benefits and more: We're offering a salary of circa £55,000 per annum, plus a company car or a £5,160 car allowance, alongside a comprehensive benefits package that supports your wellbeing and development. Expect a company pension scheme, generous holiday allowance, cycle to work scheme, online discount platform, onsite parking, and a friendly, safety driven culture. You'll also have access to training, multiskilling and real opportunities to progress within a growing business. What you'll do on a typical day: Lead, mentor and develop a team of three, supporting a wider colleague base across multiple UK sites Provide strategic and hands on HR guidance that supports operational delivery and customer accounts Partner with leaders to enhance engagement, wellbeing, performance, and overall colleague experience Manage complex ER matters and major change initiatives, including restructures, redundancies and TUPE Promote a culture of consistency, inclusion, development and best practice HR across the network Collaborate with stakeholders to resolve complex ER cases and drive proactive people solutions What you need to succeed at GXO: Proven experience in a similar HR management role within an operational, fast paced environment Strong working knowledge of employment law and the ACAS code of practice CIPD qualification (or equivalent experience at the appropriate level) Experience managing HR projects and supporting change We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Feb 06, 2026
Full time
Are you all about people? Do you thrive on creating a positive workplace culture? Passionate about all things HR and Employee Relations? Here at GXO, we're looking for a Regional HR Manager to support our Home Delivery Network. This national role spans multiple sites, giving you the opportunity to work with diverse teams and truly influence how we support our colleagues. You'll provide clear, consistent, high quality ER guidance while managing a varied caseload across both warehouse and transport operations. No two days will feel the same. This is a full time, 6 month fixed term contract to cover maternity leave. You'll work Monday to Friday with flexible start and finish times. We're open on home location, but you'll need to travel to sites in Nuneaton, Doncaster or Harlow. Pay, benefits and more: We're offering a salary of circa £55,000 per annum, plus a company car or a £5,160 car allowance, alongside a comprehensive benefits package that supports your wellbeing and development. Expect a company pension scheme, generous holiday allowance, cycle to work scheme, online discount platform, onsite parking, and a friendly, safety driven culture. You'll also have access to training, multiskilling and real opportunities to progress within a growing business. What you'll do on a typical day: Lead, mentor and develop a team of three, supporting a wider colleague base across multiple UK sites Provide strategic and hands on HR guidance that supports operational delivery and customer accounts Partner with leaders to enhance engagement, wellbeing, performance, and overall colleague experience Manage complex ER matters and major change initiatives, including restructures, redundancies and TUPE Promote a culture of consistency, inclusion, development and best practice HR across the network Collaborate with stakeholders to resolve complex ER cases and drive proactive people solutions What you need to succeed at GXO: Proven experience in a similar HR management role within an operational, fast paced environment Strong working knowledge of employment law and the ACAS code of practice CIPD qualification (or equivalent experience at the appropriate level) Experience managing HR projects and supporting change We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Enterprise Customer Success Manager London Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. We're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion. What you'll do Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights Identify and execute expansion opportunities end-to-end to achieve account growth targets Define and drive retention strategies through structured account plans to meet retention goals Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities Deliver client training and enablement sessions to drive value realization Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements 5+ years of experience as a Customer Success Manager managing enterprise accounts Proven track record in project management and cross-functional collaboration Strong analytical mindset with the ability to interpret data and translate it into insights and actions Demonstrated success in building and growing long-term, value-driven customer relationships Comfortable operating in fast-paced, dynamic environments Willingness to travel several times a year Experience in the payments industry - an advantage
Feb 06, 2026
Full time
Enterprise Customer Success Manager London Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. We're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion. What you'll do Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights Identify and execute expansion opportunities end-to-end to achieve account growth targets Define and drive retention strategies through structured account plans to meet retention goals Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities Deliver client training and enablement sessions to drive value realization Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements 5+ years of experience as a Customer Success Manager managing enterprise accounts Proven track record in project management and cross-functional collaboration Strong analytical mindset with the ability to interpret data and translate it into insights and actions Demonstrated success in building and growing long-term, value-driven customer relationships Comfortable operating in fast-paced, dynamic environments Willingness to travel several times a year Experience in the payments industry - an advantage
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Feb 06, 2026
Full time
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
CMA Recruitment Group
Sherborne St. John, Hampshire
Are you looking to take your finance career to the next level with a dynamic opportunity as a Credit Controller? Join a forward-thinking team based in Basingstoke, Hampshire where your expertise in credit management will directly impact the company's financial health. This vital role offers a competitive salary and benefits package along with a supportive environment eager to recognise and empower talented professionals like you. What will the Credit Controller role involve? Collecting debt owed by various entities. This will be done through a combination of phone calls, emails and letters Improving procedures to ensure debt is chased on a regular basis and reducing the value of older debt Working with the Finance Manager, Chief Financial Officer, Managers and Regional Operations Managers to collect the more difficult debt Working with the Managers to ensure agreements and direct debits are in place wherever possible Suitable Candidate for the Credit Control vacancy: Previous credit control experience Good understanding of an accounts department Excellent written and oral communication Strong skills and knowledge of Microsoft Word, Outlook and Excel Excellent organisational skills with ability to plan, prioritise and work under pressure Able to listen to customers and negotiate solutions in an empathetic way Ability to work on own initiative Additional benefits and information for the role of Credit Controller: An opportunity to join a growing business 25 days holiday Private medical insurance Gym membership A friendly and vibrant team Hybrid and flexible working Onsite parking Bonus CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Feb 06, 2026
Full time
Are you looking to take your finance career to the next level with a dynamic opportunity as a Credit Controller? Join a forward-thinking team based in Basingstoke, Hampshire where your expertise in credit management will directly impact the company's financial health. This vital role offers a competitive salary and benefits package along with a supportive environment eager to recognise and empower talented professionals like you. What will the Credit Controller role involve? Collecting debt owed by various entities. This will be done through a combination of phone calls, emails and letters Improving procedures to ensure debt is chased on a regular basis and reducing the value of older debt Working with the Finance Manager, Chief Financial Officer, Managers and Regional Operations Managers to collect the more difficult debt Working with the Managers to ensure agreements and direct debits are in place wherever possible Suitable Candidate for the Credit Control vacancy: Previous credit control experience Good understanding of an accounts department Excellent written and oral communication Strong skills and knowledge of Microsoft Word, Outlook and Excel Excellent organisational skills with ability to plan, prioritise and work under pressure Able to listen to customers and negotiate solutions in an empathetic way Ability to work on own initiative Additional benefits and information for the role of Credit Controller: An opportunity to join a growing business 25 days holiday Private medical insurance Gym membership A friendly and vibrant team Hybrid and flexible working Onsite parking Bonus CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Account Manager Location: Leicester Salary: £28,000 - £33,000 per annum Hours: Monday-Friday, 9:00am-5:00pm Contract: Permanent Our client, a reputable and well-established merchandising company based in Leicester, is seeking a proactive and organised Account Manager to join their team. This role offers the opportunity to manage key client relationships, deliver excellent service, and contribute to the continued growth of the business. The Role Managing a portfolio of client accounts, building strong and lasting relationships Acting as the main point of contact for clients, ensuring their needs are met Coordinating internal teams to deliver merchandising solutions on time and to standard Monitoring account performance and providing regular updates to clients Resolving client queries promptly and professionally Identifying opportunities to grow existing client accounts The Ideal Candidate Proven experience in account management, client services, or a related role Excellent communication and relationship-building skills Highly organised with strong attention to detail Confident in managing multiple clients and projects simultaneously Proactive, solution-focused, and professional in approach What's on Offer Competitive salary of £28,000 - £33,000 per year Annual discretionary company bonus Monday-Friday working hours, 9:00am-5:00pm Supportive and professional working environment Opportunity to work with a reputable company and develop your career Next Steps: Apply to this Account Manager role through this advert. If you would like more information about this role, please contact our commercial team on (phone number removed). If successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable. About Regional Recruitment Services - A Recruitment Agency in Leicester. This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website url removed .
Feb 06, 2026
Full time
Account Manager Location: Leicester Salary: £28,000 - £33,000 per annum Hours: Monday-Friday, 9:00am-5:00pm Contract: Permanent Our client, a reputable and well-established merchandising company based in Leicester, is seeking a proactive and organised Account Manager to join their team. This role offers the opportunity to manage key client relationships, deliver excellent service, and contribute to the continued growth of the business. The Role Managing a portfolio of client accounts, building strong and lasting relationships Acting as the main point of contact for clients, ensuring their needs are met Coordinating internal teams to deliver merchandising solutions on time and to standard Monitoring account performance and providing regular updates to clients Resolving client queries promptly and professionally Identifying opportunities to grow existing client accounts The Ideal Candidate Proven experience in account management, client services, or a related role Excellent communication and relationship-building skills Highly organised with strong attention to detail Confident in managing multiple clients and projects simultaneously Proactive, solution-focused, and professional in approach What's on Offer Competitive salary of £28,000 - £33,000 per year Annual discretionary company bonus Monday-Friday working hours, 9:00am-5:00pm Supportive and professional working environment Opportunity to work with a reputable company and develop your career Next Steps: Apply to this Account Manager role through this advert. If you would like more information about this role, please contact our commercial team on (phone number removed). If successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable. About Regional Recruitment Services - A Recruitment Agency in Leicester. This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website url removed .
Manager, Finance page is loaded Manager, Financelocations: LONDON CANARY WHARF, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R22095 At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. POSITION: EMEA Finance Manager BUSINESS SEGMENT: Finance and Accounting POSITION LOCATION: Hybrid, 2 days a week at World Kinect Corporation London office, Canary Wharf, London with business travel expected.COMPANY BACKGROUND:World Kinect Corporation is a global leader in the downstream marketing and financing of land, marine and aviation fuel products and related services. With revenues in excess of $42 billion and over 4,700 employees worldwide. World Kinect offers its customers a value-added outsource service for energy services, supply, quality control, logistical support and price risk management.World Kinect Corporation is a publicly listed company (NYSE: INT), headquartered in Miami, Florida and currently ranked # 93 on the Fortune 500 List.RESPONSIBILITIESThe Finance organisation is responsible for providing strong financial controls to support the Company's international strategy and profit growth.The EMEA Finance Manager will work on a rapidly global energy brand and globally renowned Fortune 100 company!The role will report into the EMEA Director, Commercial Accounting. The role will support financial reporting, co-ordinate the local finance activity with the Group and introduce process improvements for EMEA, ensuring the timely and accurate financial reporting and compliance with statutory and internal control requirements.Specific responsibilities include: Review the statutory TBs prepared by the EMEA finance team to ensure that they include all relevant adjustments. Identify material differences between US GAAP and local accounting standards to ensure the accuracy of local reporting. Collaborate with EMEA finance teams to assist in preparing supporting schedules required for legal entity financial reporting. Liaise with the Statutory and Tax teams to deliver on time statutory and tax filings across EMEA entities. Work closely with the external statutory auditors to ensure that audits are processing in a timely and efficient manner. Provide ongoing technical accounting support for the accounting team. Perform regular reviews of the Balance Sheet areas, identifying improvement actions. Enhance integrity of the regionally controlled balance sheets ensuring that all provisions and accruals are supported by analysis and accounts are reconciled monthly. Act as the finance lead on project improvement plans and work with the accounting team to establish improved financial controls across the EMEA entities. Respond and work through ad hoc queries from the accounting team regarding the correct accounting entries for unusual entries. Perform annual review of the draft financial statements during the year-end close to check all necessary accounting entries have been completed before the financial system closes. Respond and work through other ad hoc requests as required.PERSON SPECIFICATION (BACKGROUND AND SKILLS):Essential Qualified accountant - ACA with 5 years PQE. Experience of working in a major international professional services firm ("Big 4") Bachelors degree in Accounting, Finance or a related field with a minimum of 2:1 grade. High level of technical accounting skills including; IFRS, UK and US GAAP. Experience ofo implementing process improvements.o analysis of data, identifying and then resolving issues. The ability to:o work independently and within a team;o work to tight deadlines;o pay attention to detail. Strong analytical and numerical skills. Highly effective oral and written communication skills. A proactive 'can do' attitude with a high level of energy. Industry experience, ideally within a large international corporation. Strong analytical skills, including using Microsoft Excel to an advanced level Excellent networking skills and ability to build lasting relationships with key stakeholders across cultural, language and time zone barriersHighly desirable Experience of Oracle Experience gained within a global organization and in supporting internationally based offices.Desirable Internal control requirements experience including Sarbanes Oxley First-hand knowledge of the fuel, power or sustainable energy products industries Experience of Blackline, Experience of working with Exchange Trading and Risk Management system note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: World Fuel Services Europe, Ltd.At World Kinect, our people "Fuel Their Careers". We work in more than 150 locations worldwide and come from a diverse range of cultural backgrounds that offer an equally diverse range of skills. As a global leader in the fuel industry, World Fuel Services offers exceptional individuals the opportunity to become part of a truly successful international corporation. We are proud to be among the Fortune 100 companies.
Feb 06, 2026
Full time
Manager, Finance page is loaded Manager, Financelocations: LONDON CANARY WHARF, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R22095 At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. POSITION: EMEA Finance Manager BUSINESS SEGMENT: Finance and Accounting POSITION LOCATION: Hybrid, 2 days a week at World Kinect Corporation London office, Canary Wharf, London with business travel expected.COMPANY BACKGROUND:World Kinect Corporation is a global leader in the downstream marketing and financing of land, marine and aviation fuel products and related services. With revenues in excess of $42 billion and over 4,700 employees worldwide. World Kinect offers its customers a value-added outsource service for energy services, supply, quality control, logistical support and price risk management.World Kinect Corporation is a publicly listed company (NYSE: INT), headquartered in Miami, Florida and currently ranked # 93 on the Fortune 500 List.RESPONSIBILITIESThe Finance organisation is responsible for providing strong financial controls to support the Company's international strategy and profit growth.The EMEA Finance Manager will work on a rapidly global energy brand and globally renowned Fortune 100 company!The role will report into the EMEA Director, Commercial Accounting. The role will support financial reporting, co-ordinate the local finance activity with the Group and introduce process improvements for EMEA, ensuring the timely and accurate financial reporting and compliance with statutory and internal control requirements.Specific responsibilities include: Review the statutory TBs prepared by the EMEA finance team to ensure that they include all relevant adjustments. Identify material differences between US GAAP and local accounting standards to ensure the accuracy of local reporting. Collaborate with EMEA finance teams to assist in preparing supporting schedules required for legal entity financial reporting. Liaise with the Statutory and Tax teams to deliver on time statutory and tax filings across EMEA entities. Work closely with the external statutory auditors to ensure that audits are processing in a timely and efficient manner. Provide ongoing technical accounting support for the accounting team. Perform regular reviews of the Balance Sheet areas, identifying improvement actions. Enhance integrity of the regionally controlled balance sheets ensuring that all provisions and accruals are supported by analysis and accounts are reconciled monthly. Act as the finance lead on project improvement plans and work with the accounting team to establish improved financial controls across the EMEA entities. Respond and work through ad hoc queries from the accounting team regarding the correct accounting entries for unusual entries. Perform annual review of the draft financial statements during the year-end close to check all necessary accounting entries have been completed before the financial system closes. Respond and work through other ad hoc requests as required.PERSON SPECIFICATION (BACKGROUND AND SKILLS):Essential Qualified accountant - ACA with 5 years PQE. Experience of working in a major international professional services firm ("Big 4") Bachelors degree in Accounting, Finance or a related field with a minimum of 2:1 grade. High level of technical accounting skills including; IFRS, UK and US GAAP. Experience ofo implementing process improvements.o analysis of data, identifying and then resolving issues. The ability to:o work independently and within a team;o work to tight deadlines;o pay attention to detail. Strong analytical and numerical skills. Highly effective oral and written communication skills. A proactive 'can do' attitude with a high level of energy. Industry experience, ideally within a large international corporation. Strong analytical skills, including using Microsoft Excel to an advanced level Excellent networking skills and ability to build lasting relationships with key stakeholders across cultural, language and time zone barriersHighly desirable Experience of Oracle Experience gained within a global organization and in supporting internationally based offices.Desirable Internal control requirements experience including Sarbanes Oxley First-hand knowledge of the fuel, power or sustainable energy products industries Experience of Blackline, Experience of working with Exchange Trading and Risk Management system note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: World Fuel Services Europe, Ltd.At World Kinect, our people "Fuel Their Careers". We work in more than 150 locations worldwide and come from a diverse range of cultural backgrounds that offer an equally diverse range of skills. As a global leader in the fuel industry, World Fuel Services offers exceptional individuals the opportunity to become part of a truly successful international corporation. We are proud to be among the Fortune 100 companies.
Sales Account Manager - Public Sector Full time Permanent UK South and Midlands - must be flexible to travel as required We're looking for a dynamic Account Manager to drive business growth across an established regional client base and develop new opportunities within our full-service offering. Reporting to the Commercial Manager (South), you'll play a pivotal role in achieving ambitious sales and r click apply for full job details
Feb 06, 2026
Full time
Sales Account Manager - Public Sector Full time Permanent UK South and Midlands - must be flexible to travel as required We're looking for a dynamic Account Manager to drive business growth across an established regional client base and develop new opportunities within our full-service offering. Reporting to the Commercial Manager (South), you'll play a pivotal role in achieving ambitious sales and r click apply for full job details
Job Title: UKI Marketing Lead Location: London (2 days per week onsite) Contract: 12 Months Inside IR35 Pay Rate: 48 - 53 per hour Join a Global Tech Leader - UKI Marketing Lead Opportunity (Public Sector Focus) We're recruiting for a UKI Marketing Lead to join the UK & Ireland (UKI) marketing team of a leading global technology company . This is an exciting opportunity to support public sector-focused marketing efforts for one of the world's most recognisable brands in collaboration and workplace technology. This is a 10-month contract role, working hybrid from the London office 2 days per week , with the remaining time remote. Key Responsibilities: Support the UKI Marketing Lead in delivering the regional marketing strategy focused on public sector engagement. Plan and execute integrated marketing campaigns across government, education, and healthcare sectors. Manage in-person and virtual events, sponsorships, webinars, and public sector-focused workshops. Align marketing activity with sales and customer success teams to drive pipeline growth and measurable outcomes. Collaborate with regional and global marketing teams to deliver consistent messaging and campaign alignment. Tailor ABM (Account-Based Marketing) strategies for public sector audiences in the UKI market. Analyse performance using tools like Salesforce and Power BI to track pipeline, lead quality, event ROI, and campaign impact. Report results and recommendations to stakeholders on a regular basis. Ideal Candidate Profile: 4+ years of experience in B2B marketing - ideally with exposure to public sector marketing in the UK. Proven track record delivering integrated campaigns, including ABM, webinars, and live events. Familiarity with the public sector landscape (government, healthcare, education) and its procurement models. Strong analytical mindset - comfortable working with performance metrics, Salesforce, and Power BI. Excellent project management and organisational skills. Ability to work independently, take initiative, and manage multiple priorities without heavy supervision. Confident communicator and team player who can align diverse stakeholders across departments and regions. Knowledge of the collaboration or workplace technology space is a bonus. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Feb 06, 2026
Contractor
Job Title: UKI Marketing Lead Location: London (2 days per week onsite) Contract: 12 Months Inside IR35 Pay Rate: 48 - 53 per hour Join a Global Tech Leader - UKI Marketing Lead Opportunity (Public Sector Focus) We're recruiting for a UKI Marketing Lead to join the UK & Ireland (UKI) marketing team of a leading global technology company . This is an exciting opportunity to support public sector-focused marketing efforts for one of the world's most recognisable brands in collaboration and workplace technology. This is a 10-month contract role, working hybrid from the London office 2 days per week , with the remaining time remote. Key Responsibilities: Support the UKI Marketing Lead in delivering the regional marketing strategy focused on public sector engagement. Plan and execute integrated marketing campaigns across government, education, and healthcare sectors. Manage in-person and virtual events, sponsorships, webinars, and public sector-focused workshops. Align marketing activity with sales and customer success teams to drive pipeline growth and measurable outcomes. Collaborate with regional and global marketing teams to deliver consistent messaging and campaign alignment. Tailor ABM (Account-Based Marketing) strategies for public sector audiences in the UKI market. Analyse performance using tools like Salesforce and Power BI to track pipeline, lead quality, event ROI, and campaign impact. Report results and recommendations to stakeholders on a regular basis. Ideal Candidate Profile: 4+ years of experience in B2B marketing - ideally with exposure to public sector marketing in the UK. Proven track record delivering integrated campaigns, including ABM, webinars, and live events. Familiarity with the public sector landscape (government, healthcare, education) and its procurement models. Strong analytical mindset - comfortable working with performance metrics, Salesforce, and Power BI. Excellent project management and organisational skills. Ability to work independently, take initiative, and manage multiple priorities without heavy supervision. Confident communicator and team player who can align diverse stakeholders across departments and regions. Knowledge of the collaboration or workplace technology space is a bonus. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Feb 05, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Feb 05, 2026
Full time
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
This is a Permanent , Full time vacancy that will close in 9 days at 23:59 GMT. The Vacancy Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for? Do you want to work for a company, that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?! Our managers lead from the front and takes their colleagues and customers on an amazing journey! Do you have excellent customer service skills, innovative ideas and are dynamic by nature? We have an amazing opportunity for a Regional Sales Manager who will contribute to the success and development of the Retail Division. The individual we are looking for will focus on our business strategy within our shops, helping our teams continue to grow and develop by leading, managing and directing on colleague led initiatives, sales and profit targets, be able to build morale, confidence and have quality financial acumen to encourage ideas, innovation and new approaches from shop teams. You will also work alongside wider regional colleagues and contribute to regional business success. On completion of a 12-week induction period, the successful individual will assume responsibility for an area containing 23 shops and donation centres in the Central North region. This role will include travel and overnight stays and comes with a company car. All key responsibilities and desirable skills can be found in the Job Description. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances. If you : Enjoy building collaborative relationships Possess honesty and integrity Are a good communicator, determined and able to challenge in a positive way Are resilient, supportive, caring, hands on and enthusiastic Have a dynamic leadership style with an appetite for success Have a passion for developing people Possess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happen Have a passion for charity retailing THEN SALVATION ARMY TRADING COMPANY LTD (SATCoL) WANTS YOU! See what some of our colleagues say about us: "What I like most is that I am getting the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis" - DR, Shop Manager "I love the variation the job role brings, working with a good team of staff and volunteers, I like to find out what they enjoy about their role and will do my best to keep them interested and invested in the company" - MM, Donation Centre Manager "I feel extremely lucky to work for a company that truly cares about all of its colleagues and constantly go over and above to demonstrate that. SATCoL has a strong culture, with our values of Compassion, Accountability, Respect and Equality truly embedded and evidenced in every day of our working lives." ST - Head of HR & Training PLEASE APPLY NOW Company Benefits Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week. Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week. Excellent Pension Scheme: SATCoL offers a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary. Company Sick Pay: This is paid from the end of your probation period and increases during your employment with us. Discounts: All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL. Wellbeing Commitment: Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue. SATCoL offer many more fantastic benefits, please see attachment for details. Why join Salvation Army Trading Company Ltd (SATCoL)? Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army's vital work with vulnerable people in the UK by raising money. Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. We have a strong and positive culture, led by our values 'Compassion, Accountability, Respect and Equality' and our core purpose of 'enabling mission and providing resource to help the work of The Salvation Army'. We truly CARE. We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas. Whatever our colleagues' workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible. We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful. We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same. Why I Work For SATCoL Shop Manager "I get the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis." Why I Work For SATCoL Area Collections Manager "Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like-minded individuals and the chance to make a real difference." Why I Work For SATCoL "Working at SATCoL is an incredibly rewarding experience. The organisation's commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling." The Salvation Army registered charity 214779 and in Scotland no. SC009359
Feb 05, 2026
Full time
This is a Permanent , Full time vacancy that will close in 9 days at 23:59 GMT. The Vacancy Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for? Do you want to work for a company, that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?! Our managers lead from the front and takes their colleagues and customers on an amazing journey! Do you have excellent customer service skills, innovative ideas and are dynamic by nature? We have an amazing opportunity for a Regional Sales Manager who will contribute to the success and development of the Retail Division. The individual we are looking for will focus on our business strategy within our shops, helping our teams continue to grow and develop by leading, managing and directing on colleague led initiatives, sales and profit targets, be able to build morale, confidence and have quality financial acumen to encourage ideas, innovation and new approaches from shop teams. You will also work alongside wider regional colleagues and contribute to regional business success. On completion of a 12-week induction period, the successful individual will assume responsibility for an area containing 23 shops and donation centres in the Central North region. This role will include travel and overnight stays and comes with a company car. All key responsibilities and desirable skills can be found in the Job Description. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances. If you : Enjoy building collaborative relationships Possess honesty and integrity Are a good communicator, determined and able to challenge in a positive way Are resilient, supportive, caring, hands on and enthusiastic Have a dynamic leadership style with an appetite for success Have a passion for developing people Possess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happen Have a passion for charity retailing THEN SALVATION ARMY TRADING COMPANY LTD (SATCoL) WANTS YOU! See what some of our colleagues say about us: "What I like most is that I am getting the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis" - DR, Shop Manager "I love the variation the job role brings, working with a good team of staff and volunteers, I like to find out what they enjoy about their role and will do my best to keep them interested and invested in the company" - MM, Donation Centre Manager "I feel extremely lucky to work for a company that truly cares about all of its colleagues and constantly go over and above to demonstrate that. SATCoL has a strong culture, with our values of Compassion, Accountability, Respect and Equality truly embedded and evidenced in every day of our working lives." ST - Head of HR & Training PLEASE APPLY NOW Company Benefits Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week. Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week. Excellent Pension Scheme: SATCoL offers a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary. Company Sick Pay: This is paid from the end of your probation period and increases during your employment with us. Discounts: All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL. Wellbeing Commitment: Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue. SATCoL offer many more fantastic benefits, please see attachment for details. Why join Salvation Army Trading Company Ltd (SATCoL)? Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army's vital work with vulnerable people in the UK by raising money. Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. We have a strong and positive culture, led by our values 'Compassion, Accountability, Respect and Equality' and our core purpose of 'enabling mission and providing resource to help the work of The Salvation Army'. We truly CARE. We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas. Whatever our colleagues' workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible. We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful. We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same. Why I Work For SATCoL Shop Manager "I get the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis." Why I Work For SATCoL Area Collections Manager "Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like-minded individuals and the chance to make a real difference." Why I Work For SATCoL "Working at SATCoL is an incredibly rewarding experience. The organisation's commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling." The Salvation Army registered charity 214779 and in Scotland no. SC009359
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Feb 05, 2026
Full time
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
