Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Select how often (in days) to receive an alert: Create Alert At JLR, we're on a continual journey to reimagine the future of modern luxury, and we want you to be part of it. Through our exquisite and timeless house of brands - Range Rover, Defender, Discovery and Jaguar - we're defining a new approach to sustainability and providing exceptional experiences. As a leader here, you have the opportunity to influence the way we think, providing your unique insight and vision for a better future. It's time to become a proud creator. WHAT TO EXPECT This is a great opportunity to join the JLR tax team during a very exciting time. We are seeking an experienced and strategic Global Head of Customs to lead and optimise our global customs operations. The ideal candidate will bring deep expertise in origin, classification, and valuation, with a strong track record of driving change and delivering value across international markets, particularly the UK, China, and the US, while also possessing experience across other global territories. This role requires a proactive, self-driven leader who can develop and inspire a high-performing team, lead complex transformation projects, and ensure compliance while identifying opportunities for customs optimisation across the supply chain. THE ROLE Key Responsibilities Develop and execute a global customs strategy aligned with business goals. Define global import/export policies, standards and guidelines based on best practices for international movement of goods. Anticipate, action and respond to international trade developments impacting JLR's business, particularly where they are likely to increase JLR's annual duty and trade tariff exposure. Provide expert guidance on customs matters in key markets (UK, China, US) and other global territories. Represent the company in customs-related matters with external stakeholders and authorities, including HMRC, SMMT, ACEA etc. Oversee global customs compliance, ensuring adherence to all relevant regulations, and support with escalations in local markets where needed. Manage and improve processes related to origin determination, tariff classification, and customs valuation. Identify and implement duty mitigation strategies, including FTAs, customs regimes, and special programs. Build, lead, and mentor a global customs team. Define measurable performance targets for central and regional trade teams and effectively lead central and regional trade teams towards set goals. Foster a culture of continuous improvement, accountability, and innovation. Engage cross-functionally and work closely with supply chain, legal, finance, and commercial teams to align customs strategy with broader business objectives. Support product launches and new market entries from a customs perspective. Key Interactions Internal Procurement Transformation & Performance External Global Tax Authorities WHAT YOU'LL NEED Essential Knowledge, Skills and Experience Proven experience in a senior customs leadership role, ideally within the automotive sector. Strong business acumen and commercial awareness, and ability to make decisions factoring in a wide range of potential impacts outside of the direct customs & trade implications. Deep knowledge of origin, classification, and valuation principles. Knowledge of duty reliefs such as IPR, RGR, End use, bonded warehouses, first sale etc Experience of implementing and managing AEO. Demonstrated success in optimising global customs positions and leading transformational change projects. Strong understanding of customs regulations in UK, China, US, and other global markets. Excellent stakeholder management and communication skills. Ability to work independently, take initiative, and drive results. Experienced in working across multiple geographies/jurisdictions and demonstrated effective inter-cultural communication. Experience in managing, building and developing high-performing teams. Comfortable working in a hybrid environment, with regular presence at the Coventry - Whitley site. Desirable Knowledge, Skills and Experience Degree in International Trade, Supply Chain, Law, or related field. Professional customs certifications. Automotive industry experience Personal Profile Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Self-motivated, with a high degree of drive and ownership, with a strong delivery ethic. Exemplary communication skills, must be articulate and able to explain complex issues in plain language, simply, to a wide range of stakeholders. Must have excellent written, presentation and verbal skills with fluent English (written and verbal). Accomplished stakeholder manager, confident and adept at engaging with a wide range of stakeholders, from Board members to early career colleagues. An individual, who is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver plans in a complex, demanding environment. Resilient and enthusiastic, who responds constructively to new ideas and inputs. An effective team player, who coaches and supports team members. Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. JLR is committed to equal opportunity for all. At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential. Find out what to expect at each stage of the process along with some hints and tips. Find out more about working here in our JLR Life Blog: We look after our employees by offering a host of benefits and investing in their talent through award-winning training
Feb 10, 2026
Full time
Select how often (in days) to receive an alert: Create Alert At JLR, we're on a continual journey to reimagine the future of modern luxury, and we want you to be part of it. Through our exquisite and timeless house of brands - Range Rover, Defender, Discovery and Jaguar - we're defining a new approach to sustainability and providing exceptional experiences. As a leader here, you have the opportunity to influence the way we think, providing your unique insight and vision for a better future. It's time to become a proud creator. WHAT TO EXPECT This is a great opportunity to join the JLR tax team during a very exciting time. We are seeking an experienced and strategic Global Head of Customs to lead and optimise our global customs operations. The ideal candidate will bring deep expertise in origin, classification, and valuation, with a strong track record of driving change and delivering value across international markets, particularly the UK, China, and the US, while also possessing experience across other global territories. This role requires a proactive, self-driven leader who can develop and inspire a high-performing team, lead complex transformation projects, and ensure compliance while identifying opportunities for customs optimisation across the supply chain. THE ROLE Key Responsibilities Develop and execute a global customs strategy aligned with business goals. Define global import/export policies, standards and guidelines based on best practices for international movement of goods. Anticipate, action and respond to international trade developments impacting JLR's business, particularly where they are likely to increase JLR's annual duty and trade tariff exposure. Provide expert guidance on customs matters in key markets (UK, China, US) and other global territories. Represent the company in customs-related matters with external stakeholders and authorities, including HMRC, SMMT, ACEA etc. Oversee global customs compliance, ensuring adherence to all relevant regulations, and support with escalations in local markets where needed. Manage and improve processes related to origin determination, tariff classification, and customs valuation. Identify and implement duty mitigation strategies, including FTAs, customs regimes, and special programs. Build, lead, and mentor a global customs team. Define measurable performance targets for central and regional trade teams and effectively lead central and regional trade teams towards set goals. Foster a culture of continuous improvement, accountability, and innovation. Engage cross-functionally and work closely with supply chain, legal, finance, and commercial teams to align customs strategy with broader business objectives. Support product launches and new market entries from a customs perspective. Key Interactions Internal Procurement Transformation & Performance External Global Tax Authorities WHAT YOU'LL NEED Essential Knowledge, Skills and Experience Proven experience in a senior customs leadership role, ideally within the automotive sector. Strong business acumen and commercial awareness, and ability to make decisions factoring in a wide range of potential impacts outside of the direct customs & trade implications. Deep knowledge of origin, classification, and valuation principles. Knowledge of duty reliefs such as IPR, RGR, End use, bonded warehouses, first sale etc Experience of implementing and managing AEO. Demonstrated success in optimising global customs positions and leading transformational change projects. Strong understanding of customs regulations in UK, China, US, and other global markets. Excellent stakeholder management and communication skills. Ability to work independently, take initiative, and drive results. Experienced in working across multiple geographies/jurisdictions and demonstrated effective inter-cultural communication. Experience in managing, building and developing high-performing teams. Comfortable working in a hybrid environment, with regular presence at the Coventry - Whitley site. Desirable Knowledge, Skills and Experience Degree in International Trade, Supply Chain, Law, or related field. Professional customs certifications. Automotive industry experience Personal Profile Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Self-motivated, with a high degree of drive and ownership, with a strong delivery ethic. Exemplary communication skills, must be articulate and able to explain complex issues in plain language, simply, to a wide range of stakeholders. Must have excellent written, presentation and verbal skills with fluent English (written and verbal). Accomplished stakeholder manager, confident and adept at engaging with a wide range of stakeholders, from Board members to early career colleagues. An individual, who is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver plans in a complex, demanding environment. Resilient and enthusiastic, who responds constructively to new ideas and inputs. An effective team player, who coaches and supports team members. Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. JLR is committed to equal opportunity for all. At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential. Find out what to expect at each stage of the process along with some hints and tips. Find out more about working here in our JLR Life Blog: We look after our employees by offering a host of benefits and investing in their talent through award-winning training
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 09, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Regional Account Manager - Fashion (Field-Based) An exciting opportunity has opened for a driven Regional Account Manager to join a growing and well-established fashion brand in Poole. This role is ideal for someone who thrives in a field-based position, enjoys building long-term retail partnerships, and has a passion for fashion and commercial growth. You'll be responsible for managing and expanding a portfolio of retail partners across London, the South-East, Suffolk, and Norfolk, including independent boutiques, department stores, and selected garden centres. Alongside nurturing existing accounts, you'll actively seek out new stockists and represent the brand at seasonal hotel showrooms and major trade events. What You'll Be Doing: Managing and growing relationships with retail partners across your region Conducting range reviews, maintaining brand standards, and securing prime in-store placement Driving seasonal sales performance and contributing to sales forecasting Identifying and developing new business opportunities and stockists Attending hotel showrooms during peak seasons and representing the brand at tradeshows Sharing market insights, competitor activity, and customer feedback with internal teams Working closely with Head Office, including monthly visits to Poole What We're Looking For: Proven experience in sales, field sales, or account management Confident communicator with strong negotiation and relationship-building skills Highly organised, proactive, and comfortable managing your own territory A genuine interest in fashion and retail trends Full UK driving licence (company car or allowance provided) Salary & Benefits: 35,000 - 40,000 basic salary + uncapped bonus Company car or car allowance Remote working with monthly Head Office visits 1,000 annual product allowance ( 500 per season) 22 days holiday, increasing to 25 with service Monday-Friday working hours (9:30am-5:30pm) with early Friday finishes in summer Travel expenses covered, free parking, and company laptop provided INDCP
Feb 09, 2026
Full time
Regional Account Manager - Fashion (Field-Based) An exciting opportunity has opened for a driven Regional Account Manager to join a growing and well-established fashion brand in Poole. This role is ideal for someone who thrives in a field-based position, enjoys building long-term retail partnerships, and has a passion for fashion and commercial growth. You'll be responsible for managing and expanding a portfolio of retail partners across London, the South-East, Suffolk, and Norfolk, including independent boutiques, department stores, and selected garden centres. Alongside nurturing existing accounts, you'll actively seek out new stockists and represent the brand at seasonal hotel showrooms and major trade events. What You'll Be Doing: Managing and growing relationships with retail partners across your region Conducting range reviews, maintaining brand standards, and securing prime in-store placement Driving seasonal sales performance and contributing to sales forecasting Identifying and developing new business opportunities and stockists Attending hotel showrooms during peak seasons and representing the brand at tradeshows Sharing market insights, competitor activity, and customer feedback with internal teams Working closely with Head Office, including monthly visits to Poole What We're Looking For: Proven experience in sales, field sales, or account management Confident communicator with strong negotiation and relationship-building skills Highly organised, proactive, and comfortable managing your own territory A genuine interest in fashion and retail trends Full UK driving licence (company car or allowance provided) Salary & Benefits: 35,000 - 40,000 basic salary + uncapped bonus Company car or car allowance Remote working with monthly Head Office visits 1,000 annual product allowance ( 500 per season) 22 days holiday, increasing to 25 with service Monday-Friday working hours (9:30am-5:30pm) with early Friday finishes in summer Travel expenses covered, free parking, and company laptop provided INDCP
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview The Retail Facilities Manager is responsible for ensuring that all UK & IRE PRO and RLS retail locations are well-maintained, safe, and compliant with operational standards. This role the day-to-day management of facilities operations, vendor relationships, preventative maintenance, and repair services across multiple stores. The Retail Facilities Manager plays a key role in supporting the Ralph Lauren customer experience by providing functional, clean, and welcoming store environments for both customers and employees. The Retail Facilities Manager will be responsible for overseeing the Facilities Coordinator, providing direction, feedback, and support to ensure effective delivery of tasks and alignment with departmental priorities. This role includes coaching, workload management, and performance development of the Coordinator, while ensuring smooth collaboration across the wider team. Respond promptly to urgent maintenance requests, coordinating with vendors and internal teams to resolve issues. Manage vendor relationships and contracts, ensuring service level agreements (SLAs) are met and costs are controlled. Conduct regular store visits to monitor condition, identify risks, and ensure compliance with health, safety, and environmental standards. Partner with retail operations, brand presentation team and regional and store managers to prioritize and address facilities-related concerns. Develop and manage the facilities budget, tracking expenditures and support with delivering monthly forecast and Actuals. Manage the Ariba (SAP) accounting process from beginning to end supporting vendors and internal partners with timely and accurate payments. Support capital improvement projects (CAPEX), store openings, relocations, and refurbishments. Using Service Channel (CAFM system) and other resources, maintain accurate records of maintenance activities, warranties, permits, and compliance documentation. Develop and manage preventative maintenance schedules to minimize downtime and extend the lifecycle of assets. Support Ralph Lauren initiatives to reduce energy usage, improve efficiency, and support corporate environmental goals. Support Corporate Office teams in London and Watford as and when required in similar facility capacity. Deputise in absence of Facility Director during holidays and or peak periods. Experience, Skills & Knowledge 3+ years of experience in facilities management, preferably in a multi site retail environment. Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety, etc.). Proven experience managing vendors, contractors, and service providers. Excellent organizational and project management skills with the ability to handle multiple priorities. Strong analytical and budgeting skills. Effective communicator with the ability to build relationships across all levels of the organization. Willingness to travel to store locations as needed and flexibility to respond to urgent issues outside normal working hours if required.
Feb 09, 2026
Full time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview The Retail Facilities Manager is responsible for ensuring that all UK & IRE PRO and RLS retail locations are well-maintained, safe, and compliant with operational standards. This role the day-to-day management of facilities operations, vendor relationships, preventative maintenance, and repair services across multiple stores. The Retail Facilities Manager plays a key role in supporting the Ralph Lauren customer experience by providing functional, clean, and welcoming store environments for both customers and employees. The Retail Facilities Manager will be responsible for overseeing the Facilities Coordinator, providing direction, feedback, and support to ensure effective delivery of tasks and alignment with departmental priorities. This role includes coaching, workload management, and performance development of the Coordinator, while ensuring smooth collaboration across the wider team. Respond promptly to urgent maintenance requests, coordinating with vendors and internal teams to resolve issues. Manage vendor relationships and contracts, ensuring service level agreements (SLAs) are met and costs are controlled. Conduct regular store visits to monitor condition, identify risks, and ensure compliance with health, safety, and environmental standards. Partner with retail operations, brand presentation team and regional and store managers to prioritize and address facilities-related concerns. Develop and manage the facilities budget, tracking expenditures and support with delivering monthly forecast and Actuals. Manage the Ariba (SAP) accounting process from beginning to end supporting vendors and internal partners with timely and accurate payments. Support capital improvement projects (CAPEX), store openings, relocations, and refurbishments. Using Service Channel (CAFM system) and other resources, maintain accurate records of maintenance activities, warranties, permits, and compliance documentation. Develop and manage preventative maintenance schedules to minimize downtime and extend the lifecycle of assets. Support Ralph Lauren initiatives to reduce energy usage, improve efficiency, and support corporate environmental goals. Support Corporate Office teams in London and Watford as and when required in similar facility capacity. Deputise in absence of Facility Director during holidays and or peak periods. Experience, Skills & Knowledge 3+ years of experience in facilities management, preferably in a multi site retail environment. Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety, etc.). Proven experience managing vendors, contractors, and service providers. Excellent organizational and project management skills with the ability to handle multiple priorities. Strong analytical and budgeting skills. Effective communicator with the ability to build relationships across all levels of the organization. Willingness to travel to store locations as needed and flexibility to respond to urgent issues outside normal working hours if required.
St George's University Hospitals NHS Foundation Trust Deputy Chief Digital Information Officer - Digital Transformation The closing date is 18 February 2026 We are seeking an ambitious Deputy CDIO of Digital Transformation to lead the strategic delivery and operational oversight of digital transformation across our organisation, modernising clinical care and enhancing patient and staff experience. As a senior member of the Group Digital Services Leadership Team, you will oversee critical functions - including clinical applications and digital project delivery - ensuring that systems used across both acute and community settings are safe, integrated, and optimised. You will champion innovation, enable workforce and patient digital adoption, and play a pivotal role in delivering our digital strategy, shaping the future of care through technology and transformation. Main duties of the job The Deputy CDIO is a senior leader responsible for delivering clinically safe, user-centred, and sustainable digital solutions that align with the hospital group's transformation and service redesign priorities. Key areas of responsibility include: Clinical Applications: Leadership of the development, implementation, and optimisation of clinical applications across acute and neighbourhood care settings, including EPRs, digital documentation, clinical decision support, and specialty systems. Digital Projects Delivery: Accountability of digital programmes and projects, ensuring they are delivered on time, within scope and budget, and deliver measurable value to patients and staff. The role ensures that transformation programmes meet clinical safety, information governance, and service improvement requirements. The Deputy CDIO will work closely with clinical, operational, and IT leaders to ensure digital change is safe, inclusive, and impactful. They will champion innovation, patient-centred design, and a culture of continuous digital improvement. The postholder is expected to have a clear understanding and vision for how this post contributes to the achievement of the group's strategy and vision of offering outstanding care founded on: collaboration and work in partnership; services which are affordable and fit for the future; offering the right care, in the right place, at the right time; and ensuring the highly skilled, committed workforce is empowered and engaged. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Job responsibilities Strategic Leadership Shape and drive the digital transformation strategy in alignment with organisational goals and national NHS digital ambitions. Act as the senior leader responsible for digital maturity across clinical services, ensuring digital capabilities support integrated, person-centred care. Work in close alignment with the Trust COOs to develop an integrated leadership structure. Clinical Applications Oversee the full lifecycle management of the groups clinical applications portfolio, including procurement, deployment, optimisation, and retirement. Ensure systems are clinically safe, interoperable, compliant with NHS standards, and designed with end-user experience in mind. Lead stakeholder engagement across acute and neighbourhood services to ensure applications support operational and clinical priorities. Digital Projects & Programmes Lead the delivery of complex, multi-stakeholder digital projects, ensuring robust project management methodologies (e.g. PRINCE2, Agile) are used. Monitor delivery against KPIs, benefits realisation plans, and risk registers. Work with finance, IT, IG, and clinical teams to ensure coordinated planning, delivery, and reporting. Governance and Assurance Ensure all digital solutions comply with NHS Digital standards, including IG, cyber security, and clinical safety frameworks. Be the subject matter expert across clinical applications and digital programmes, including horizon scanning for best practice and future developments. Lead risk and assurance processes related to application and project delivery. People and Culture Lead and develop multidisciplinary teams including programme managers, clinical systems leads, business change analysts, and engagement specialists. Foster a culture of collaboration, innovation, and inclusion. Build digital capability across the clinical and non-clinical workforce through training, support, and partnership, considering long term skills and development Stakeholder Engagement Collaborate with regional partners, ICBs, and suppliers to ensure alignment with place-based digital priorities. Act as a senior representative in regional digital boards or shared digital service initiatives. Deputise for the CDIO when required. Person Specification Knowledge and Experience In-depth professional knowledge in a number of disciplines such as financial management, performance management, information systems, staff management acquired through training and experience over extended period Proven leadership in digital transformation in a healthcare or complex organisation Director-level experience managing clinical systems and large-scale digital projects Extensive experience working with clinical and operational teams across acute/community settings Experience and technical knowledge in the oversight and management of clinical applications Highly developed communication skills with the ability to communicate and present on highly complex, sensitive and/or contentious matters and difficult situations Ability to persuade board and senior managers of the respective merits of different options, innovation and new market opportunities. Leadership, vision, strategic thinking and planning with highly developed political skills Education and Qualifications Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Values Demonstrates commitment to NHS and organisational values and behaviours Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion Strong compassionate and inclusive leadership Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name St George's University Hospitals NHS Foundation Trust
Feb 09, 2026
Full time
St George's University Hospitals NHS Foundation Trust Deputy Chief Digital Information Officer - Digital Transformation The closing date is 18 February 2026 We are seeking an ambitious Deputy CDIO of Digital Transformation to lead the strategic delivery and operational oversight of digital transformation across our organisation, modernising clinical care and enhancing patient and staff experience. As a senior member of the Group Digital Services Leadership Team, you will oversee critical functions - including clinical applications and digital project delivery - ensuring that systems used across both acute and community settings are safe, integrated, and optimised. You will champion innovation, enable workforce and patient digital adoption, and play a pivotal role in delivering our digital strategy, shaping the future of care through technology and transformation. Main duties of the job The Deputy CDIO is a senior leader responsible for delivering clinically safe, user-centred, and sustainable digital solutions that align with the hospital group's transformation and service redesign priorities. Key areas of responsibility include: Clinical Applications: Leadership of the development, implementation, and optimisation of clinical applications across acute and neighbourhood care settings, including EPRs, digital documentation, clinical decision support, and specialty systems. Digital Projects Delivery: Accountability of digital programmes and projects, ensuring they are delivered on time, within scope and budget, and deliver measurable value to patients and staff. The role ensures that transformation programmes meet clinical safety, information governance, and service improvement requirements. The Deputy CDIO will work closely with clinical, operational, and IT leaders to ensure digital change is safe, inclusive, and impactful. They will champion innovation, patient-centred design, and a culture of continuous digital improvement. The postholder is expected to have a clear understanding and vision for how this post contributes to the achievement of the group's strategy and vision of offering outstanding care founded on: collaboration and work in partnership; services which are affordable and fit for the future; offering the right care, in the right place, at the right time; and ensuring the highly skilled, committed workforce is empowered and engaged. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Job responsibilities Strategic Leadership Shape and drive the digital transformation strategy in alignment with organisational goals and national NHS digital ambitions. Act as the senior leader responsible for digital maturity across clinical services, ensuring digital capabilities support integrated, person-centred care. Work in close alignment with the Trust COOs to develop an integrated leadership structure. Clinical Applications Oversee the full lifecycle management of the groups clinical applications portfolio, including procurement, deployment, optimisation, and retirement. Ensure systems are clinically safe, interoperable, compliant with NHS standards, and designed with end-user experience in mind. Lead stakeholder engagement across acute and neighbourhood services to ensure applications support operational and clinical priorities. Digital Projects & Programmes Lead the delivery of complex, multi-stakeholder digital projects, ensuring robust project management methodologies (e.g. PRINCE2, Agile) are used. Monitor delivery against KPIs, benefits realisation plans, and risk registers. Work with finance, IT, IG, and clinical teams to ensure coordinated planning, delivery, and reporting. Governance and Assurance Ensure all digital solutions comply with NHS Digital standards, including IG, cyber security, and clinical safety frameworks. Be the subject matter expert across clinical applications and digital programmes, including horizon scanning for best practice and future developments. Lead risk and assurance processes related to application and project delivery. People and Culture Lead and develop multidisciplinary teams including programme managers, clinical systems leads, business change analysts, and engagement specialists. Foster a culture of collaboration, innovation, and inclusion. Build digital capability across the clinical and non-clinical workforce through training, support, and partnership, considering long term skills and development Stakeholder Engagement Collaborate with regional partners, ICBs, and suppliers to ensure alignment with place-based digital priorities. Act as a senior representative in regional digital boards or shared digital service initiatives. Deputise for the CDIO when required. Person Specification Knowledge and Experience In-depth professional knowledge in a number of disciplines such as financial management, performance management, information systems, staff management acquired through training and experience over extended period Proven leadership in digital transformation in a healthcare or complex organisation Director-level experience managing clinical systems and large-scale digital projects Extensive experience working with clinical and operational teams across acute/community settings Experience and technical knowledge in the oversight and management of clinical applications Highly developed communication skills with the ability to communicate and present on highly complex, sensitive and/or contentious matters and difficult situations Ability to persuade board and senior managers of the respective merits of different options, innovation and new market opportunities. Leadership, vision, strategic thinking and planning with highly developed political skills Education and Qualifications Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Values Demonstrates commitment to NHS and organisational values and behaviours Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion Strong compassionate and inclusive leadership Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name St George's University Hospitals NHS Foundation Trust
Regional Finance Manager Accountable Recruitment are delighted to be partnered with a market leading business based near Chester to recruit a Regional Finance Manager into the Senior Leadership Team. The successful candidate will be responsible for driving financial efficiency, supporting operational performance, and providing strong financial leadership across the organisation click apply for full job details
Feb 09, 2026
Full time
Regional Finance Manager Accountable Recruitment are delighted to be partnered with a market leading business based near Chester to recruit a Regional Finance Manager into the Senior Leadership Team. The successful candidate will be responsible for driving financial efficiency, supporting operational performance, and providing strong financial leadership across the organisation click apply for full job details
Job Summary The current operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic, and CT Policing must continually respond to the threat faced, therefore change is at the heart of CT. Working within CTPHQ, the Business Change Manager (BCM) is part of the Change Pillar. The Change Pillar within CTPHQ is responsible for overseeing change activity across the CT Network The BCM role supports the delivery of change in the CTP Network by applying the Business Change framework, tools and methodology to help the business to understand, prepare, adopt and embed change. By strategically engaging with our people and taking them on the transformational journey with us, we ensure that any disruption is minimised and the benefits are maximised. Role Position within CTPHQ Change Pillar The Change Pillar manages the delivery of the Counter Terrorism (CT) Policing Change Portfolio to meet our strategic objectives. It is split into 4 teams; Portfolio Office (PfMO), Change Assurance and Standards, Business Change, Project and Programme Management (PPM) and Business Design. The BCM works within the Business Change Team which provides change management support to the programmes and projects in the CTP Change Portfolio, and also to complex projects within the Technology Portfolio. There are a number of permanent Business Change Manager (BCM) roles, supplemented by a number of temporary contract resources- these BCMs will be line managed by the Business Change Leads, who will also be responsible for supporting personal development of permanent staff. The BCMs will be expected to work at both programme and project level, and will support and guide Regional Change Managers (RCMs) working in operational CT commands in the application of business change to projects that they are managing within their regions. Job Purpose The purpose of this role is to provide change management support, training, guidance and assurance to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits. Key Responsibilities The role will involve full/part-time deployment to manage business change on specific programmes/projects, which may come with a requirement to travel to regional CT(I)Us across England and Wales to engage with and support the Regional Change Teams. The role will also be expected to contribute to development and maintenance of the Business Change Centre of Excellence i.e. continuous improvement of framework, methodology, tools and templates, taking into account lessons learned from using these, plus advice and guidance to others. The key responsibilities of the BCM are to support the Business Change Leads and/or Project/Programme Managers in delivering effective business change interventions to realise benefits across the national CT Network, by: Utilising the business change framework, toolkit, templates and approaches, and contributing to continuous improvement of these. Ensuring rigorous, objective business change documents (e.g. change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are created and updated, recommending and delivering interventions to mitigate any negative implications and ensuring all benefits are identified and realised. Developing business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives. Effectively capturing and sharing insight and views from a diverse range of change stakeholders to ensure understanding of any barriers to new ways of working and thus better embedding of changes. Support the Business Change Leads to manage and develop the national Change Network and/or other required and agreed change mechanisms with CT operational colleagues (senior leaders and management team members who are business change owners ) across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively. Considering and mitigating for the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead. Working with Regional Change Teams to build their change management capability and to facilitate the use of consistent Business Change tools and techniques to ensure that change is managed effectively at regional level. Working with HR and Communications colleagues to ensure that the people impacts of change are understood and that change messaging is aligned across the Portfolio and the network. Working with the Benefits Manager to ensure business change interventions are identified and addressed to help realise benefits across the national CT Portfolio. Working with Business Design to ensure that design is realistically deliverable from a business perspective and that the Change Network are engaged in business assurance of regional design where appropriate. Actively engaging and coaching those responsible for delivery of programmes and projects in the application of good change management and encouraging an inclusive working culture. Providing business change input into all governance documents including business cases, CCRs, status reports etc to ensure successful and timely programme/project delivery. The Business Change Managers will need to work as part of one or more programme/project teams to understand the impacts of change on the business, assessing feasibility of different solutions, and that business change activities are fully understood and incorporated into the implementation plan. They will also need to work closely with: Other members of staff within Portfolio and Change Management, especially the Benefits Team, and with relevant staff working on Benefits Management within programme/project teams, to create and implement benefits realisation plans. The CT Change Network, i.e. Regional Change Teams, to ensure that they have the required project information, skills and capability to manage change within their regions, and that the cumulative impact of change at regional level is understood and managed. Supplier Business Change resources working within programme/project teams, to ensure that the business change approach aligns to the Portfolio methodology and that they are engaging appropriately with the CT Change Network. HR and Communications colleagues within CTPHQ to collectively manage the people impacts of business change across the CT Network. Business Design, to ensure that any designs are realistically deliverable from a business perspective and that the CT Change Network is engaged in the business assurance of design where appropriate. Skills Use information to judge business change to support effective decision-making. Ability to provide effective challenge to support delivery of business change management. Ability to support people with limited knowledge of effective business change management. Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment. Good interpersonal skills with the ability to work effectively and tactfully with people at all levels. Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds. Good communication skills, both verbal and written, across all levels including stakeholder engagement skills. Ability to work unsupervised and as part of a team. Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative. Strong IT skills in the use of Microsoft products, especially MS Word and PowerPoint. Essential Experience Experience of facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary. Experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes. Experience of business change - including planning, managing and implementing change delivered by projects/programmes/portfolios. Experience at supporting the management of organisational change blockers and issues to resolution. Desirable Experience Knowledge of CT Policing including London (MPS), National (UK Force wide) and international responsibilities. Previous experience of working in (local) government, a security agency or policing is desirable. Qualifications Essential: Prosci Practitioner (to be completed within first 6 months, if not already held) APMG Change Management: Practitioner (to be completed after 12-18 months, if not already held) Desirable: Managing Successful Programmes: Foundation APMG Agile Change Agent APMG Managing Benefits: Foundation Vetting Minimum SC Clearance. Candidates must hold or be prepared to undergo National Security Vetting Security Check (enhanced) SCe level, with a willingness to undergo Developed Vetting (DV) once in post, if required
Feb 09, 2026
Contractor
Job Summary The current operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic, and CT Policing must continually respond to the threat faced, therefore change is at the heart of CT. Working within CTPHQ, the Business Change Manager (BCM) is part of the Change Pillar. The Change Pillar within CTPHQ is responsible for overseeing change activity across the CT Network The BCM role supports the delivery of change in the CTP Network by applying the Business Change framework, tools and methodology to help the business to understand, prepare, adopt and embed change. By strategically engaging with our people and taking them on the transformational journey with us, we ensure that any disruption is minimised and the benefits are maximised. Role Position within CTPHQ Change Pillar The Change Pillar manages the delivery of the Counter Terrorism (CT) Policing Change Portfolio to meet our strategic objectives. It is split into 4 teams; Portfolio Office (PfMO), Change Assurance and Standards, Business Change, Project and Programme Management (PPM) and Business Design. The BCM works within the Business Change Team which provides change management support to the programmes and projects in the CTP Change Portfolio, and also to complex projects within the Technology Portfolio. There are a number of permanent Business Change Manager (BCM) roles, supplemented by a number of temporary contract resources- these BCMs will be line managed by the Business Change Leads, who will also be responsible for supporting personal development of permanent staff. The BCMs will be expected to work at both programme and project level, and will support and guide Regional Change Managers (RCMs) working in operational CT commands in the application of business change to projects that they are managing within their regions. Job Purpose The purpose of this role is to provide change management support, training, guidance and assurance to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits. Key Responsibilities The role will involve full/part-time deployment to manage business change on specific programmes/projects, which may come with a requirement to travel to regional CT(I)Us across England and Wales to engage with and support the Regional Change Teams. The role will also be expected to contribute to development and maintenance of the Business Change Centre of Excellence i.e. continuous improvement of framework, methodology, tools and templates, taking into account lessons learned from using these, plus advice and guidance to others. The key responsibilities of the BCM are to support the Business Change Leads and/or Project/Programme Managers in delivering effective business change interventions to realise benefits across the national CT Network, by: Utilising the business change framework, toolkit, templates and approaches, and contributing to continuous improvement of these. Ensuring rigorous, objective business change documents (e.g. change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are created and updated, recommending and delivering interventions to mitigate any negative implications and ensuring all benefits are identified and realised. Developing business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives. Effectively capturing and sharing insight and views from a diverse range of change stakeholders to ensure understanding of any barriers to new ways of working and thus better embedding of changes. Support the Business Change Leads to manage and develop the national Change Network and/or other required and agreed change mechanisms with CT operational colleagues (senior leaders and management team members who are business change owners ) across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively. Considering and mitigating for the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead. Working with Regional Change Teams to build their change management capability and to facilitate the use of consistent Business Change tools and techniques to ensure that change is managed effectively at regional level. Working with HR and Communications colleagues to ensure that the people impacts of change are understood and that change messaging is aligned across the Portfolio and the network. Working with the Benefits Manager to ensure business change interventions are identified and addressed to help realise benefits across the national CT Portfolio. Working with Business Design to ensure that design is realistically deliverable from a business perspective and that the Change Network are engaged in business assurance of regional design where appropriate. Actively engaging and coaching those responsible for delivery of programmes and projects in the application of good change management and encouraging an inclusive working culture. Providing business change input into all governance documents including business cases, CCRs, status reports etc to ensure successful and timely programme/project delivery. The Business Change Managers will need to work as part of one or more programme/project teams to understand the impacts of change on the business, assessing feasibility of different solutions, and that business change activities are fully understood and incorporated into the implementation plan. They will also need to work closely with: Other members of staff within Portfolio and Change Management, especially the Benefits Team, and with relevant staff working on Benefits Management within programme/project teams, to create and implement benefits realisation plans. The CT Change Network, i.e. Regional Change Teams, to ensure that they have the required project information, skills and capability to manage change within their regions, and that the cumulative impact of change at regional level is understood and managed. Supplier Business Change resources working within programme/project teams, to ensure that the business change approach aligns to the Portfolio methodology and that they are engaging appropriately with the CT Change Network. HR and Communications colleagues within CTPHQ to collectively manage the people impacts of business change across the CT Network. Business Design, to ensure that any designs are realistically deliverable from a business perspective and that the CT Change Network is engaged in the business assurance of design where appropriate. Skills Use information to judge business change to support effective decision-making. Ability to provide effective challenge to support delivery of business change management. Ability to support people with limited knowledge of effective business change management. Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment. Good interpersonal skills with the ability to work effectively and tactfully with people at all levels. Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds. Good communication skills, both verbal and written, across all levels including stakeholder engagement skills. Ability to work unsupervised and as part of a team. Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative. Strong IT skills in the use of Microsoft products, especially MS Word and PowerPoint. Essential Experience Experience of facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary. Experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes. Experience of business change - including planning, managing and implementing change delivered by projects/programmes/portfolios. Experience at supporting the management of organisational change blockers and issues to resolution. Desirable Experience Knowledge of CT Policing including London (MPS), National (UK Force wide) and international responsibilities. Previous experience of working in (local) government, a security agency or policing is desirable. Qualifications Essential: Prosci Practitioner (to be completed within first 6 months, if not already held) APMG Change Management: Practitioner (to be completed after 12-18 months, if not already held) Desirable: Managing Successful Programmes: Foundation APMG Agile Change Agent APMG Managing Benefits: Foundation Vetting Minimum SC Clearance. Candidates must hold or be prepared to undergo National Security Vetting Security Check (enhanced) SCe level, with a willingness to undergo Developed Vetting (DV) once in post, if required
Commercial Manager Plymouth Permanent Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Commercial Manager to join our team in Plymouth. In this role you will manage the project commercial team and practices, advising senior management on the commercial risks and opportunities from tender to completion. You will also provide support to the Commercial Director in preparing regional management accounts, and contributing to contract reviews. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities. Ensure the accuracy and rationality of all project level risk and opportunity schedules. Identify measures to protect the company and improve contract profitability. Manage the implementation of identified mitigation and enhancement, and report back to the business. Provide leadership to the commercial team, maximising potential of both the teams and the individuals within them. Build and maintain high level mutually beneficial customer, key supplier and vendor relationships. Carry out negotiations with customers on contract terms, valuation of works, and final account settlement. Attend contract reviews and assist with ensuring the accuracy and integrity of costs and values forecast by project teams. Assist the Commercial Director with preparation and updating of business plans and local management accounts. Ensure all records are generated and maintained, using records to avoid or manage disputes. Monitor and manage the commercial performance of the project and project commercial staff Work with project commercial team to prepare the commercial plan, ensuring all identified contract obligations, conditions precedent and risks are communicated and understood by the project team. Be responsible for the submission of applications for payment, reporting to the finance function on when and how much is to be received. Ensure payment is received in line with the contract. Manage the ongoing commercial aspects of subcontracts, including agreement of terms and conditions. What we're looking for : Significant experience of responsibility for the commercial performance of construction projects Experience of NEC contracts (preferred) Experience of managing a team BSC/Degree/equivalent (desirable) English & Maths GCSE (desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Generous working away allowances for mobile workforce Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Flexible working arrangements considered Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 09, 2026
Full time
Commercial Manager Plymouth Permanent Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Commercial Manager to join our team in Plymouth. In this role you will manage the project commercial team and practices, advising senior management on the commercial risks and opportunities from tender to completion. You will also provide support to the Commercial Director in preparing regional management accounts, and contributing to contract reviews. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities. Ensure the accuracy and rationality of all project level risk and opportunity schedules. Identify measures to protect the company and improve contract profitability. Manage the implementation of identified mitigation and enhancement, and report back to the business. Provide leadership to the commercial team, maximising potential of both the teams and the individuals within them. Build and maintain high level mutually beneficial customer, key supplier and vendor relationships. Carry out negotiations with customers on contract terms, valuation of works, and final account settlement. Attend contract reviews and assist with ensuring the accuracy and integrity of costs and values forecast by project teams. Assist the Commercial Director with preparation and updating of business plans and local management accounts. Ensure all records are generated and maintained, using records to avoid or manage disputes. Monitor and manage the commercial performance of the project and project commercial staff Work with project commercial team to prepare the commercial plan, ensuring all identified contract obligations, conditions precedent and risks are communicated and understood by the project team. Be responsible for the submission of applications for payment, reporting to the finance function on when and how much is to be received. Ensure payment is received in line with the contract. Manage the ongoing commercial aspects of subcontracts, including agreement of terms and conditions. What we're looking for : Significant experience of responsibility for the commercial performance of construction projects Experience of NEC contracts (preferred) Experience of managing a team BSC/Degree/equivalent (desirable) English & Maths GCSE (desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Generous working away allowances for mobile workforce Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Flexible working arrangements considered Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
The Organisation Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education. While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground. Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact. By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia. The Role As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations. The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise. The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis. Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills. Responsibilities Team Leadership Line manage the Programmes Manager, Sponsorship Coordinator and interns. Collaborate with the Ethiopia Country Director and the staff or Together We Learn- Ethiopia on programme delivery. Deliver the organisational strategy. Deliver High Quality Programmes Monitor delivery of activity plans related to projects, sponsorship and school linking. Track programme finances against budgets. Support the UK staff in their programme roles. Finance and Operations Management Steward Together We Learn s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan. Due diligence checks on Ethiopian partner finances. Prepare annual accounts for examination and develop the annual report for Charity Commission submission. Governance duties and other finance admin. Fundraising Reporting and applications to trusts and foundations. Stewardship of donors and fundraisers. Oversight of the annual online fundraising campaign. Communications and Stakeholder Engagement Quarterly supporter newsletters. Posting regular updates on our social media platforms. Maintaining the website content, including blog updates and basic SEO management. The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required. Person Specification This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes. Essential Experience & Competencies Energetic and self-motivated individual who shares our mission. 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals. 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans. 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations. Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors. A practical, collaborative and adaptable approach with good problem-solving skills. Excellent time management and organisational skills. Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters. Fluency with MS Office programs, gmail and shared drives. Desirable Experience & Competencies Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures. Degree or master s in international development, or similar field of study. Office management experience. Project delivery or programme management experience, especially in a small charity, international development or education context. Experience reporting directly to board level. Experience increasing online engagement or driving new donor recruitment. Familiarity with a CRM system (e.g. Salesforce). Equal Opportunities We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work. Flexible Working Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation s work. Other hours can be worked remotely or in the office according to individual preference. You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2). Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities. Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK. Application Process To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026. The cover letter should explain how your experience and skills meet the criteria required for the role. First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March. Role to start date from 13th April 2026. We regret that we are not able to provide feedback on applications that are not shortlisted for interview. Use of AI We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience. We look forward to hearing from you!
Feb 09, 2026
Full time
The Organisation Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education. While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground. Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact. By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia. The Role As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations. The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise. The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis. Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills. Responsibilities Team Leadership Line manage the Programmes Manager, Sponsorship Coordinator and interns. Collaborate with the Ethiopia Country Director and the staff or Together We Learn- Ethiopia on programme delivery. Deliver the organisational strategy. Deliver High Quality Programmes Monitor delivery of activity plans related to projects, sponsorship and school linking. Track programme finances against budgets. Support the UK staff in their programme roles. Finance and Operations Management Steward Together We Learn s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan. Due diligence checks on Ethiopian partner finances. Prepare annual accounts for examination and develop the annual report for Charity Commission submission. Governance duties and other finance admin. Fundraising Reporting and applications to trusts and foundations. Stewardship of donors and fundraisers. Oversight of the annual online fundraising campaign. Communications and Stakeholder Engagement Quarterly supporter newsletters. Posting regular updates on our social media platforms. Maintaining the website content, including blog updates and basic SEO management. The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required. Person Specification This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes. Essential Experience & Competencies Energetic and self-motivated individual who shares our mission. 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals. 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans. 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations. Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors. A practical, collaborative and adaptable approach with good problem-solving skills. Excellent time management and organisational skills. Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters. Fluency with MS Office programs, gmail and shared drives. Desirable Experience & Competencies Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures. Degree or master s in international development, or similar field of study. Office management experience. Project delivery or programme management experience, especially in a small charity, international development or education context. Experience reporting directly to board level. Experience increasing online engagement or driving new donor recruitment. Familiarity with a CRM system (e.g. Salesforce). Equal Opportunities We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work. Flexible Working Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation s work. Other hours can be worked remotely or in the office according to individual preference. You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2). Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities. Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK. Application Process To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026. The cover letter should explain how your experience and skills meet the criteria required for the role. First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March. Role to start date from 13th April 2026. We regret that we are not able to provide feedback on applications that are not shortlisted for interview. Use of AI We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience. We look forward to hearing from you!
An 'investor in people' that offer genuine career prospects Award winning international blue-chip electrical product manufacturer Area Sales Manager - Electrical products Area: South Wales / South West The role of Area Sales Manager As Area Sales Manager, you will be tasked with selling the companies leading range of electrical products including conduits and cabling products The Area Sales Manager will be required to win specifications with regional developers, national house builders (regional offices) M&E contractors, social housing / housing associations. You will be tasked with developing existing accounts (introducing new product lines) as well as opening new accounts and generating new specifications. The Company hiring an Area Sales Manager Our client is an established manufacturer of electrical products with a strong reputation within the market. This blue-chip privately owned business have grown over several decades turning over hundreds of millions ( ); boasting strong profits that are used to invest in new innovative products and categories. With an ethos and culture of people development, recruits enjoy prosperous, secure careers with clearly defined prospects backed by strong support and training. This leading brand organisation are looking to hire a strong candidate that is career minded who will help them in continue to take market share. This market leading manufacturer bring to market innovative high quality products that are sustainably produced; backed up with exceptional after sales care. As a result they are the most specified product in their industry. The Candidate - Area Sales Manager Construction field sales experience with strong soft skills Ability to manage short and long sales cycles Ability to prospect and manage accounts and develop a pipeline Full training and support provided The Package on offer for the Area Sales Manager up to 55,000 25,000 OTE Hybrid company car 7% company contribution pension 25 days holiday plus stats Ref : CPJ1801 Sectors of interest: Electrical Electrical Wholesaler M&E Contractors Lighting Plumbing & Heating Mechanical HVAC Ventilation Building Products Construction Area Sales Territory Sales Builders Merchants
Feb 09, 2026
Full time
An 'investor in people' that offer genuine career prospects Award winning international blue-chip electrical product manufacturer Area Sales Manager - Electrical products Area: South Wales / South West The role of Area Sales Manager As Area Sales Manager, you will be tasked with selling the companies leading range of electrical products including conduits and cabling products The Area Sales Manager will be required to win specifications with regional developers, national house builders (regional offices) M&E contractors, social housing / housing associations. You will be tasked with developing existing accounts (introducing new product lines) as well as opening new accounts and generating new specifications. The Company hiring an Area Sales Manager Our client is an established manufacturer of electrical products with a strong reputation within the market. This blue-chip privately owned business have grown over several decades turning over hundreds of millions ( ); boasting strong profits that are used to invest in new innovative products and categories. With an ethos and culture of people development, recruits enjoy prosperous, secure careers with clearly defined prospects backed by strong support and training. This leading brand organisation are looking to hire a strong candidate that is career minded who will help them in continue to take market share. This market leading manufacturer bring to market innovative high quality products that are sustainably produced; backed up with exceptional after sales care. As a result they are the most specified product in their industry. The Candidate - Area Sales Manager Construction field sales experience with strong soft skills Ability to manage short and long sales cycles Ability to prospect and manage accounts and develop a pipeline Full training and support provided The Package on offer for the Area Sales Manager up to 55,000 25,000 OTE Hybrid company car 7% company contribution pension 25 days holiday plus stats Ref : CPJ1801 Sectors of interest: Electrical Electrical Wholesaler M&E Contractors Lighting Plumbing & Heating Mechanical HVAC Ventilation Building Products Construction Area Sales Territory Sales Builders Merchants
Senior Manager, Tax Reporting and Compliance - London, Manchester or Wakefield Bishopsgate, London, UK Job Description Posted Wednesday 4 February 2026 at 06:00 Who We Are HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job Company growth and the changing global tax environment means that we are seeking a Senior Manager over Tax Reporting and Compliance to ensure the Group's tax reporting and compliance obligations are managed efficiently and effectively - assisting with tax risk management and ensuring sustainable tax value. You will join our global tax team as the Senior Tax Manager for the Group and take responsibility for actively managing the tax compliance and reporting obligations across the Group's operations in 60+ jurisdictions. You'll work closely with the Group Finance and Financial Controllership teams and therefore need a collaborative mindset. Excellent tax reporting knowledge is required with strong project management skills to ensure deadlines are met. The role will report to the Global Head of Tax and operate on blended basis with remote working and attendance at the London (Bishopsgate) office. You could potentially be based from our Wakefield or Manchester offices on a blended basis. Key Responsibilities Group Tax Reporting (FRS 102 & Local GAAP) Manage the preparation of the consolidated group tax provision under FRS 102, including handling PPA data and Pillar Two calculations, working with tax managers in EMEA, APAC, LATAM and NAM to understand their workings and perform hands-on detailed reviews of spreadsheets and data from different sources Coordinate with the regional tax managers and finance teams to ensure accurate and timely local tax provisions and prior year tax true-ups Support year-end audit processes and responses to queries whilst managing final tax disclosures in the consolidated and individual statutory accounts Tax Compliance Manage global corporate income tax compliance across the Group, including relationships with centrally managed outsourced service providers and centralizing others currently managed separately Ensure timely filing of tax returns and payment of tax liabilities in all jurisdictions, including withholding taxes Maintain and enhance global tax compliance processes, controls, and documentation Oversee the preparation of documentation to support SAO sign off in the UK Manage the CbC and Pillar Two reporting for the group Lead on direct tax authority audits and enquiries in EMEA, APAC and LATAM to obtain prompt provision of data and defend the Group's tax positions Process improvements and governance Streamline processes to drive efficiency and reduce compliance risk, introducing AI and technology tools where it is cost effective Assist Global Head of Tax with managing Group's tax risk framework and governance policies Monitor legislative developments and proactively manage compliance risks Knowledge, Skills + Experience Very strong experience in International direct tax and applying this in a commercial environment CTA (Chartered Tax Advisor) or ACA (Chartered Accountant) or equivalent accounting qualification is desirable Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Strong project management and communication skills, explaining tax to non-tax people Strong organizational / time management, people management and team-building skills Good experience with Excel is a must-have and experience with tax technology solutions and group reporting systems (eg Alphatax, SAP) is desirable Practical mindset with ability to integrate tax processes with business objectives Comfortable working in a dynamic and matrixed organization Strong numeracy skills and high attention to detail Experience of dealing with and resolving queries Driven to grow in the role, be proactive and seek improvements and solutions Very strong experience in International direct tax and applying this in a commercial environment Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Exposure to the key aspects of Pillar Two We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Feb 09, 2026
Full time
Senior Manager, Tax Reporting and Compliance - London, Manchester or Wakefield Bishopsgate, London, UK Job Description Posted Wednesday 4 February 2026 at 06:00 Who We Are HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job Company growth and the changing global tax environment means that we are seeking a Senior Manager over Tax Reporting and Compliance to ensure the Group's tax reporting and compliance obligations are managed efficiently and effectively - assisting with tax risk management and ensuring sustainable tax value. You will join our global tax team as the Senior Tax Manager for the Group and take responsibility for actively managing the tax compliance and reporting obligations across the Group's operations in 60+ jurisdictions. You'll work closely with the Group Finance and Financial Controllership teams and therefore need a collaborative mindset. Excellent tax reporting knowledge is required with strong project management skills to ensure deadlines are met. The role will report to the Global Head of Tax and operate on blended basis with remote working and attendance at the London (Bishopsgate) office. You could potentially be based from our Wakefield or Manchester offices on a blended basis. Key Responsibilities Group Tax Reporting (FRS 102 & Local GAAP) Manage the preparation of the consolidated group tax provision under FRS 102, including handling PPA data and Pillar Two calculations, working with tax managers in EMEA, APAC, LATAM and NAM to understand their workings and perform hands-on detailed reviews of spreadsheets and data from different sources Coordinate with the regional tax managers and finance teams to ensure accurate and timely local tax provisions and prior year tax true-ups Support year-end audit processes and responses to queries whilst managing final tax disclosures in the consolidated and individual statutory accounts Tax Compliance Manage global corporate income tax compliance across the Group, including relationships with centrally managed outsourced service providers and centralizing others currently managed separately Ensure timely filing of tax returns and payment of tax liabilities in all jurisdictions, including withholding taxes Maintain and enhance global tax compliance processes, controls, and documentation Oversee the preparation of documentation to support SAO sign off in the UK Manage the CbC and Pillar Two reporting for the group Lead on direct tax authority audits and enquiries in EMEA, APAC and LATAM to obtain prompt provision of data and defend the Group's tax positions Process improvements and governance Streamline processes to drive efficiency and reduce compliance risk, introducing AI and technology tools where it is cost effective Assist Global Head of Tax with managing Group's tax risk framework and governance policies Monitor legislative developments and proactively manage compliance risks Knowledge, Skills + Experience Very strong experience in International direct tax and applying this in a commercial environment CTA (Chartered Tax Advisor) or ACA (Chartered Accountant) or equivalent accounting qualification is desirable Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Strong project management and communication skills, explaining tax to non-tax people Strong organizational / time management, people management and team-building skills Good experience with Excel is a must-have and experience with tax technology solutions and group reporting systems (eg Alphatax, SAP) is desirable Practical mindset with ability to integrate tax processes with business objectives Comfortable working in a dynamic and matrixed organization Strong numeracy skills and high attention to detail Experience of dealing with and resolving queries Driven to grow in the role, be proactive and seek improvements and solutions Very strong experience in International direct tax and applying this in a commercial environment Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Exposure to the key aspects of Pillar Two We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Feb 08, 2026
Full time
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Feb 08, 2026
Full time
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
UK Key Account /Business Development Manager - Automotive Car Care & FMCG Retail National Accounts High-Profile Car Care Category UK & Ireland Location & Package Ideal location: Surrey / Hampshire / Berkshire (or commutable) Salary: 50,000 - 60,000 (negotiable) Bonus OTE + Company Car + Pension Strong support from a European manufacturing and technical base Build a category - Own national accounts - New Business- Make your mark. We're strengthening our UK commercial team and are looking for a high-calibre Key Account Manager / Business Development Manager with proven experience in Automotive Car Care, Motor Oils & Lubricants, or FMCG Retail National Accounts . As a major European chemical manufacturer, we develop and supply high-performance Car Care products, and maintenance fluids to leading Automotive Retailers, Forecourt Groups , Supermarkets, DIY and Distribution partners across EMEA. This is a pivotal UK role with genuine scope to shape category strategy, grow national account sales alongside launching new products to market. The Opportunity You'll take ownership of key UK & Ireland accounts, targeting growth across: Automotive Retail chains Petrol Forecourt groups Supermarkets & DIY chains National Distributors & Regional Distributors High-volume retail platforms This is a commercially focused, customer facing role where your ability to balance volume, margin, range, and customer strategy will be critical. Who This Role Is Perfect For You'll thrive in this role if you are: A Key Account Manager within Automotive Car Care, Lubricants, or FMCG National Accounts Experienced in National Account or Top-Tier Regional / Key Account management Commercially sharp, data-led, and confident facing senior retail buyers Comfortable owning a category and influencing range, pricing, promotions, and space This role would also suit a commercially driven Category Manager or Product Manager ready to step into a more sales-facing national accounts role. What You'll Bring Essential strengths include: Proven success managing and growing National Retail or Large Distributor accounts Strong commercial acumen: pricing, margin, volume, and promotional planning Confidence using sales data to identify gaps and unlock opportunity Ability to build long-term, trusted customer relationships Experience launching new products and winning range acceptance Highly desirable (but not essential): Knowledge of Car Care, Motor Oils, Automotive Lubricants, or Maintenance Fluids Experience linking the motorist, retailer, and category strategy Why Join? High-impact role with real ownership and visibility Established products with strong technically manufactured credibility Backed by a leading European manufacturer Opportunity to shape and grow a car care category in the UK Apply Now - Interviews Ongoing We are actively interviewing , so early applications are encouraged. To apply or have an initial confidential conversation, contact our exclusive recruitment partner: Glen Shepherd (phone number removed) Please send your CV and a brief overview of how your experience aligns with this role. We're hiring now - don't miss the opportunity. JOB REF: 4322GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Feb 08, 2026
Full time
UK Key Account /Business Development Manager - Automotive Car Care & FMCG Retail National Accounts High-Profile Car Care Category UK & Ireland Location & Package Ideal location: Surrey / Hampshire / Berkshire (or commutable) Salary: 50,000 - 60,000 (negotiable) Bonus OTE + Company Car + Pension Strong support from a European manufacturing and technical base Build a category - Own national accounts - New Business- Make your mark. We're strengthening our UK commercial team and are looking for a high-calibre Key Account Manager / Business Development Manager with proven experience in Automotive Car Care, Motor Oils & Lubricants, or FMCG Retail National Accounts . As a major European chemical manufacturer, we develop and supply high-performance Car Care products, and maintenance fluids to leading Automotive Retailers, Forecourt Groups , Supermarkets, DIY and Distribution partners across EMEA. This is a pivotal UK role with genuine scope to shape category strategy, grow national account sales alongside launching new products to market. The Opportunity You'll take ownership of key UK & Ireland accounts, targeting growth across: Automotive Retail chains Petrol Forecourt groups Supermarkets & DIY chains National Distributors & Regional Distributors High-volume retail platforms This is a commercially focused, customer facing role where your ability to balance volume, margin, range, and customer strategy will be critical. Who This Role Is Perfect For You'll thrive in this role if you are: A Key Account Manager within Automotive Car Care, Lubricants, or FMCG National Accounts Experienced in National Account or Top-Tier Regional / Key Account management Commercially sharp, data-led, and confident facing senior retail buyers Comfortable owning a category and influencing range, pricing, promotions, and space This role would also suit a commercially driven Category Manager or Product Manager ready to step into a more sales-facing national accounts role. What You'll Bring Essential strengths include: Proven success managing and growing National Retail or Large Distributor accounts Strong commercial acumen: pricing, margin, volume, and promotional planning Confidence using sales data to identify gaps and unlock opportunity Ability to build long-term, trusted customer relationships Experience launching new products and winning range acceptance Highly desirable (but not essential): Knowledge of Car Care, Motor Oils, Automotive Lubricants, or Maintenance Fluids Experience linking the motorist, retailer, and category strategy Why Join? High-impact role with real ownership and visibility Established products with strong technically manufactured credibility Backed by a leading European manufacturer Opportunity to shape and grow a car care category in the UK Apply Now - Interviews Ongoing We are actively interviewing , so early applications are encouraged. To apply or have an initial confidential conversation, contact our exclusive recruitment partner: Glen Shepherd (phone number removed) Please send your CV and a brief overview of how your experience aligns with this role. We're hiring now - don't miss the opportunity. JOB REF: 4322GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Overview Remote - United Kingdom. Location: This role is open only to candidates residing in England or Scotland due to operational constraints. The Opportunity Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. For more information about Anthology and our career opportunities, please visit . The Customer Success Manager (CSM) ensures that customers see value throughout their entire Anthology journey. With a focus on success and retention, the CSM engages with customers to understand their goals, create plans to achieve those goals, connect them to resources and expertise, resolve issues, and ensure an overall world-class experience. This role works collaboratively with other Anthology teams to ensure customers receive appropriate support, resources, and services, and assists the Sales team in identifying expansion opportunities. This position is crucial to providing strategic direction, planning, and oversight to customers to foster their continued growth and expansion within their technology and solution footprint and achieve greater perceived ROI from the products in which they have invested. Furthermore, this role is crucial to supporting both the strategic growth areas and metrics of the company as they align to customer engagement, adoption, retention, and expansion. The ideal candidate for this role embraces a customer-first mindset, excels at building relationships and creating raving fans, and is adept at driving activities that deliver exceptional value to customers in all phases of the lifecycle. Responsibilities Developing strong relationships with customers centered on ensuring their success and business goals achieved Developing and implementing account engagement and execution plans to ensure business objectives are met and customer sentiment is positive Executing prescriptive playbooks based on customer need Developing an understanding of and responding to customer questions on the full Anthology portfolio of products and services, including their features, benefits, and use cases Taking action on customer sentiment information, such as surveys, NPS responses, solicited and unsolicited customer feedback Connecting customers to best practice resources and/or recommendations; assisting customers in solving point-in-time challenges; connecting customers with opportunities for engagement in feedback sessions and with research projects as applicable; partnering with the customer to support the overall goal of increased satisfaction and adoption of Anthology solutions Promoting customer engagement in the online Anthology Community, as well as Anthology-hosted virtual and in-person events to facilitate customer opportunities to network, share, and learn from their peers Assisting Regional Sales Managers (RSMs) and regional leadership with identifying customer goals/values and cross-sell and up-sell opportunities, as well as assisting with renewal proposals Acting as the customer's liaison to all their needs within Anthology, triaging requests and bringing in the appropriate teams and resources to assist Serving as an internal advocate for the customer, helping to drive support and change when necessary to help the customer to achieve their business objectives Managing the customer partnership proactively, including monitoring customer health, identifying and managing risk, and escalating customer support or account issues as needed Serving as project manager and executing tailored plans both internally and externally, and proactively providing next-step support, including: External: managing the customer experience through appropriate channels, including outreach, meetings, providing recommendations, crafting of responses after internal alignment, executing customer outreach strategies Internal: escalation, identifying and engaging SMEs as needed, regular meetings with internal teams to resolve identified issues, providing direction and ensuring focus on customer as well as Anthology business needs Acting as an information conduit from Anthology and the industry to customers, providing latest information on both Anthology products and services, resources, and higher education industry trends Driving advocacy in the form of references and success stories Projecting a favorable public image of the company to promote its objectives and goals and enhance customer relationships Conducting strategic partnership reviews Building and maintaining relationships across the customer's organization, including with C-suite institutional leadership Owning and managing the entire renewal cycle The Candidate Required skills/qualifications: Bachelor's degree or equivalent At least 5 years of related experience in Customer Service, Customer Success, and/or Education Technology serving the higher education sector Strong customer-service orientation and ability to communicate with empathy, sensitivity, and professionalism Excellent oral and written communication skills, including facilitating productive and action oriented executive sessions Ability to work independently, and to proactively identify and respond to emerging challenges in a dynamic environment Proven track record of successfully managing large/high value accounts and developing strong customer relationships with all levels of an organization Advanced problem-solving and critical thinking skills Ability to multitask and to consistently perform under the pressure of deadlines and other demands by appropriately triaging tasks according to strategic priorities Highly organized, proactive and impactful communicator driven by a desire to help customers succeed Ability to thrive in a results-oriented, collaborative environment Fluency in written and spoken English, French and Italian This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Feb 08, 2026
Full time
Overview Remote - United Kingdom. Location: This role is open only to candidates residing in England or Scotland due to operational constraints. The Opportunity Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. For more information about Anthology and our career opportunities, please visit . The Customer Success Manager (CSM) ensures that customers see value throughout their entire Anthology journey. With a focus on success and retention, the CSM engages with customers to understand their goals, create plans to achieve those goals, connect them to resources and expertise, resolve issues, and ensure an overall world-class experience. This role works collaboratively with other Anthology teams to ensure customers receive appropriate support, resources, and services, and assists the Sales team in identifying expansion opportunities. This position is crucial to providing strategic direction, planning, and oversight to customers to foster their continued growth and expansion within their technology and solution footprint and achieve greater perceived ROI from the products in which they have invested. Furthermore, this role is crucial to supporting both the strategic growth areas and metrics of the company as they align to customer engagement, adoption, retention, and expansion. The ideal candidate for this role embraces a customer-first mindset, excels at building relationships and creating raving fans, and is adept at driving activities that deliver exceptional value to customers in all phases of the lifecycle. Responsibilities Developing strong relationships with customers centered on ensuring their success and business goals achieved Developing and implementing account engagement and execution plans to ensure business objectives are met and customer sentiment is positive Executing prescriptive playbooks based on customer need Developing an understanding of and responding to customer questions on the full Anthology portfolio of products and services, including their features, benefits, and use cases Taking action on customer sentiment information, such as surveys, NPS responses, solicited and unsolicited customer feedback Connecting customers to best practice resources and/or recommendations; assisting customers in solving point-in-time challenges; connecting customers with opportunities for engagement in feedback sessions and with research projects as applicable; partnering with the customer to support the overall goal of increased satisfaction and adoption of Anthology solutions Promoting customer engagement in the online Anthology Community, as well as Anthology-hosted virtual and in-person events to facilitate customer opportunities to network, share, and learn from their peers Assisting Regional Sales Managers (RSMs) and regional leadership with identifying customer goals/values and cross-sell and up-sell opportunities, as well as assisting with renewal proposals Acting as the customer's liaison to all their needs within Anthology, triaging requests and bringing in the appropriate teams and resources to assist Serving as an internal advocate for the customer, helping to drive support and change when necessary to help the customer to achieve their business objectives Managing the customer partnership proactively, including monitoring customer health, identifying and managing risk, and escalating customer support or account issues as needed Serving as project manager and executing tailored plans both internally and externally, and proactively providing next-step support, including: External: managing the customer experience through appropriate channels, including outreach, meetings, providing recommendations, crafting of responses after internal alignment, executing customer outreach strategies Internal: escalation, identifying and engaging SMEs as needed, regular meetings with internal teams to resolve identified issues, providing direction and ensuring focus on customer as well as Anthology business needs Acting as an information conduit from Anthology and the industry to customers, providing latest information on both Anthology products and services, resources, and higher education industry trends Driving advocacy in the form of references and success stories Projecting a favorable public image of the company to promote its objectives and goals and enhance customer relationships Conducting strategic partnership reviews Building and maintaining relationships across the customer's organization, including with C-suite institutional leadership Owning and managing the entire renewal cycle The Candidate Required skills/qualifications: Bachelor's degree or equivalent At least 5 years of related experience in Customer Service, Customer Success, and/or Education Technology serving the higher education sector Strong customer-service orientation and ability to communicate with empathy, sensitivity, and professionalism Excellent oral and written communication skills, including facilitating productive and action oriented executive sessions Ability to work independently, and to proactively identify and respond to emerging challenges in a dynamic environment Proven track record of successfully managing large/high value accounts and developing strong customer relationships with all levels of an organization Advanced problem-solving and critical thinking skills Ability to multitask and to consistently perform under the pressure of deadlines and other demands by appropriately triaging tasks according to strategic priorities Highly organized, proactive and impactful communicator driven by a desire to help customers succeed Ability to thrive in a results-oriented, collaborative environment Fluency in written and spoken English, French and Italian This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Salary: From £40,000 Location: Barrow in Furness Walney Road Argos, Barrow In Furness, LA14 5UN Contract type: Permanent Business area: Argos Retail Closing date: 19 February 2026 Requisition ID: Shift hours Full flexibility to work 5/7 days including earlies, lates and weekends Every time somebody buys a product from us - whether it's to be dropped to their door, clicked and collected, or even picked up from a convenient Sainsbury's store - that item will have begun its journey at one of our Hubs. Each one is a major distribution operation, and one of them is set to be the latest and possibly greatest challenge in your management career to date. What you'll do You will lead and create a high-performing team, spreading our customer-centric culture in your every word and action across the hub and spoke community. Equipped with a clear vision, growth mindset and excellent leadership skills, you'll inspire, motivate and empower your colleagues to realise their potential and deliver business success in an ever evolving multi-channel retail environment. Reporting to the Area Manager, you will have total accountability for a significant store and customer fulfilment operation, delivering on all KPIs. As importantly, you'll ensure of exceptional store standards and delivery of process, so that we meet our complete customer offer from in-store to home. Who you are Positive about change and the opportunities it offers, you lead and support others and put customers firmly at the top of the agenda. You'll know how to create a vision along with your team and inspire them to deliver it. In addition, you'll recognize the strengths and skill gaps in yourself and those around you, and look to address them. Your decision-making, communication and listening skills will all be key, and you'll be adept at nurturing an environment where understanding of the customer experience should be reflected in what we do - customer first, process second. Lastly, you'll know what needs to be achieved and how to put in place the right plan and resources to do it. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos and perhaps step into a Store and then Regional Manager role or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Feb 08, 2026
Full time
Salary: From £40,000 Location: Barrow in Furness Walney Road Argos, Barrow In Furness, LA14 5UN Contract type: Permanent Business area: Argos Retail Closing date: 19 February 2026 Requisition ID: Shift hours Full flexibility to work 5/7 days including earlies, lates and weekends Every time somebody buys a product from us - whether it's to be dropped to their door, clicked and collected, or even picked up from a convenient Sainsbury's store - that item will have begun its journey at one of our Hubs. Each one is a major distribution operation, and one of them is set to be the latest and possibly greatest challenge in your management career to date. What you'll do You will lead and create a high-performing team, spreading our customer-centric culture in your every word and action across the hub and spoke community. Equipped with a clear vision, growth mindset and excellent leadership skills, you'll inspire, motivate and empower your colleagues to realise their potential and deliver business success in an ever evolving multi-channel retail environment. Reporting to the Area Manager, you will have total accountability for a significant store and customer fulfilment operation, delivering on all KPIs. As importantly, you'll ensure of exceptional store standards and delivery of process, so that we meet our complete customer offer from in-store to home. Who you are Positive about change and the opportunities it offers, you lead and support others and put customers firmly at the top of the agenda. You'll know how to create a vision along with your team and inspire them to deliver it. In addition, you'll recognize the strengths and skill gaps in yourself and those around you, and look to address them. Your decision-making, communication and listening skills will all be key, and you'll be adept at nurturing an environment where understanding of the customer experience should be reflected in what we do - customer first, process second. Lastly, you'll know what needs to be achieved and how to put in place the right plan and resources to do it. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos and perhaps step into a Store and then Regional Manager role or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
About the Role As Head of Sales - UK SME, you will lead the UK SME sales function to deliver ambitious growth targets across new business acquisition and profitable revenue expansion. You will build, coach, and performance-manage a high-performing national team of B2B sales professionals, while working closely with Operations, Finance, Marketing and Customer Services to ensure seamless customer onboarding and mobilisation. This is a hands-on, visible leadership role, combining strategic direction with frontline sales execution, deal support, and rigorous performance management. Key Accountabilities Sales Leadership & Performance Lead, mentor and coach a national team of New Business-focused Business Development Managers and Sales Executives. Set clear performance expectations and KPIs aligned to revenue growth, margin, and activity targets. Build and sustain a high-performance, proactive sales culture with a strong bias toward new business win-rate and account expansion within the SME sector. Conduct regular performance reviews, pipeline inspections, and structured coaching sessions. Identify skills gaps and lead training and development initiatives to continuously raise capability across the team. Sales Execution & Growth Delivery Own and drive the UK SME new business pipeline across defined regions, territories and target verticals. Maintain a highly visible, hands-on presence to support the team in closing high-value and complex deals. Lead and approve pricing models and P&Ls for larger or more complex SME opportunities, ensuring profitable growth aligned to business objectives. Identify and exploit market opportunities across core service lines including general waste, recycling, equipment, shredding, and hazardous waste. Ensure sales activity delivers both short-term wins and sustainable long-term customer value. Opportunity & Pipeline Management Embed best-in-class CRM discipline across the SME sales function to ensure accurate, timely and value-driven data capture. Oversee prospecting, lead generation and pipeline management activity to support reliable forecasting and reporting. Ensure all sales activity is tracked and reported to inform commercial decision-making. Work closely with Telesales, Marketing and Tendering teams to align campaigns, bids and lead generation activity to SME growth objectives. Collaboration, Mobilisation & Customer Handover Own and lead the end-to-end onboarding and mobilisation process for all new SME customer wins. Work cross-functionally with Operations, Finance, Customer Services and Commercial Support teams to ensure smooth, compliant and timely contract mobilisation. Lead and formally sign off all sales-to-account handovers, ensuring clarity of scope, service expectations and commercial terms. Support early-stage account management transition to protect revenue, margin and customer experience. Key Requirements Experience & Skills 5-8 years' experience in B2B new business sales, with at least 2 years in a senior sales leadership role. Proven experience leading and managing managers (e.g. Regional Sales Managers) to deliver consistent performance. Demonstrated success in building, scaling and leading SME-focused sales teams. Strong commercial acumen with the ability to assess pricing, margin and deal profitability. Excellent negotiation, presentation, and stakeholder management skills. Ability to translate high-level sales strategy into clear, executable tactical plans. Results-driven, resilient and hands-on leadership style. Knowledge & Attributes Strong understanding of SME customer behaviour and buying cycles. Confident user of CRM systems and data-led sales performance tracking. Commercially astute with a strong grasp of pricing models and margin management. Willingness to travel nationally across the UK as required. Collaborative leadership style with the ability to influence cross-functional teams. Qualifications Degree-level qualification in Business, Sales, Marketing or a related discipline (or equivalent experience). Experience within waste management, recycling, environmental services or a similar operationally complex sector is highly desirable. Knowledge of waste and environmental regulations is advantageous. High level of data literacy and comfort working with reporting and analytics tools. About Us We are Panda. We value waste. We're in the business of waste management but that doesn't just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda,people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other's wellbeing, encourage development, and support growth because we know we're stronger together. We expectexcellencein how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. Weown what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don't walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act withtrust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results - knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Feb 08, 2026
Full time
About the Role As Head of Sales - UK SME, you will lead the UK SME sales function to deliver ambitious growth targets across new business acquisition and profitable revenue expansion. You will build, coach, and performance-manage a high-performing national team of B2B sales professionals, while working closely with Operations, Finance, Marketing and Customer Services to ensure seamless customer onboarding and mobilisation. This is a hands-on, visible leadership role, combining strategic direction with frontline sales execution, deal support, and rigorous performance management. Key Accountabilities Sales Leadership & Performance Lead, mentor and coach a national team of New Business-focused Business Development Managers and Sales Executives. Set clear performance expectations and KPIs aligned to revenue growth, margin, and activity targets. Build and sustain a high-performance, proactive sales culture with a strong bias toward new business win-rate and account expansion within the SME sector. Conduct regular performance reviews, pipeline inspections, and structured coaching sessions. Identify skills gaps and lead training and development initiatives to continuously raise capability across the team. Sales Execution & Growth Delivery Own and drive the UK SME new business pipeline across defined regions, territories and target verticals. Maintain a highly visible, hands-on presence to support the team in closing high-value and complex deals. Lead and approve pricing models and P&Ls for larger or more complex SME opportunities, ensuring profitable growth aligned to business objectives. Identify and exploit market opportunities across core service lines including general waste, recycling, equipment, shredding, and hazardous waste. Ensure sales activity delivers both short-term wins and sustainable long-term customer value. Opportunity & Pipeline Management Embed best-in-class CRM discipline across the SME sales function to ensure accurate, timely and value-driven data capture. Oversee prospecting, lead generation and pipeline management activity to support reliable forecasting and reporting. Ensure all sales activity is tracked and reported to inform commercial decision-making. Work closely with Telesales, Marketing and Tendering teams to align campaigns, bids and lead generation activity to SME growth objectives. Collaboration, Mobilisation & Customer Handover Own and lead the end-to-end onboarding and mobilisation process for all new SME customer wins. Work cross-functionally with Operations, Finance, Customer Services and Commercial Support teams to ensure smooth, compliant and timely contract mobilisation. Lead and formally sign off all sales-to-account handovers, ensuring clarity of scope, service expectations and commercial terms. Support early-stage account management transition to protect revenue, margin and customer experience. Key Requirements Experience & Skills 5-8 years' experience in B2B new business sales, with at least 2 years in a senior sales leadership role. Proven experience leading and managing managers (e.g. Regional Sales Managers) to deliver consistent performance. Demonstrated success in building, scaling and leading SME-focused sales teams. Strong commercial acumen with the ability to assess pricing, margin and deal profitability. Excellent negotiation, presentation, and stakeholder management skills. Ability to translate high-level sales strategy into clear, executable tactical plans. Results-driven, resilient and hands-on leadership style. Knowledge & Attributes Strong understanding of SME customer behaviour and buying cycles. Confident user of CRM systems and data-led sales performance tracking. Commercially astute with a strong grasp of pricing models and margin management. Willingness to travel nationally across the UK as required. Collaborative leadership style with the ability to influence cross-functional teams. Qualifications Degree-level qualification in Business, Sales, Marketing or a related discipline (or equivalent experience). Experience within waste management, recycling, environmental services or a similar operationally complex sector is highly desirable. Knowledge of waste and environmental regulations is advantageous. High level of data literacy and comfort working with reporting and analytics tools. About Us We are Panda. We value waste. We're in the business of waste management but that doesn't just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda,people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other's wellbeing, encourage development, and support growth because we know we're stronger together. We expectexcellencein how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. Weown what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don't walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act withtrust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results - knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Feb 07, 2026
Full time
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
