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regional account manager
International Rescue Committee UK
Philanthropy Manager, UK
International Rescue Committee UK
BACKGROUND Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role Reporting to the Associate Director of Philanthropy, UK, the Philanthropy Manager will support the implementation of the UK Philanthropy team s strategy, with a focus to identify, establish and develop new and existing high value relationships with individuals who have the capacity to support IRC at a five and six figure level. This is an exciting role working with senior stakeholders across IRC, in the UK and internationally, to cultivate and steward relationships with philanthropists to effectively solicit multi-year gifts to fund high-impact programmes that will deliver transformative change for IRC clients across the world. As part of this, the Philanthropy Manager will: Develop and implement initiatives to identify, cultivate and solicit gifts from donors in the major gift range of £10,000 and above, both in partnership with the Director of Philanthropy and through account management of a discreet prospect portfolio Work closely with the Director of Philanthropy and the research function to identify and cultivate positive relationships with existing donors and new prospects to significantly grow our major donor pipeline Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications Develop personalised donor stewardship plans with the aim of increasing their engagement and uplifting their support to achieve the revenue target for the UK Philanthropy team and the overall revenue target for the International Philanthropy team Lead on gift management, reporting and proposal development for new prospects and existing donors, ensuring timely and accurate communications that match the individual s requirements Identify and deliver unique stewardship and cultivation opportunities for donors Maintain thorough and up to date files and records relating to major donors Maintain strong knowledge and understanding of IRC s work in the UK and around the world Collaborate proactively with a network of internal and external senior stakeholders, garnering their support and influence in the development of relationships with philanthropists Contribute to profile raising of the IRC s Philanthropy programme and the IRC more widely through proactive networking and external engagement with potential donors and their advisors Proactively collaborate with other members of the Philanthropy team, supporting the delivery of the wider Philanthropy strategy as required Carry out administrative activities and other duties, as required, to maximise fundraising. Scope and Authority Authority: This position is responsible for supporting the delivery of Philanthropy and contributing to the identification, cultivation and stewardship of £10,000 and above gifts from HNWIs. Key Working Relationships HNWI donors and prospects Third party philanthropy advisors Key contacts across IRC in UK and internationally: o International Philanthropy Team o USA Philanthropy o Engagement with the UK and International Board o Global Partnerships and Philanthropic Services o Communications team o Policy and Advocacy team o UK Finance team o Country Programme and regional teams, the Awards Management Unit as well as IRC s Technical Units o President s Office and Executive Director of IRC- UK KEY ACCOUNTABILITIES Partnership identification, cultivation and stewardship (65%) Manage a portfolio of HNWI prospects and donors, working closely with the Director of Philanthropy to cultivate successful, high-impact relationships Collaborate with colleagues to develop transformative funding opportunities, create tailored plans for the cultivation of donors, deliver unique stewardship and cultivation opportunities, and coordinate internal and external meetings to drive donor relationships forward. Partnership Management (25%) Lead on the creation of inspiring and engaging impact reports and proposals for donors, ensuring timely and accurate communications that are matched to the requirements of donors. Use Salesforce and IRC s internal grant management system, OTIS, to keep clear and accurate records of donor communications and interactions related to all donor relationships Team collaboration (10%) Contribute to the wider ambitions and shared objectives of the Philanthropy team as part of the HNWI Pillar PERSON SPECIFICATION Essential Skills, Knowledge and Qualifications Knowledge and understanding of the principles and methods of philanthropy fundraising Excellent communication and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communications Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC Ability to identify potential donors, produce donor stewardship plans and be able to implement and execute them Ability to influence and negotiate with a broad spectrum of stakeholders, ensuring best possible outcomes for the IRC Excellent attention to detail Excellent Microsoft Office software skills including Excel Demonstrable ability to prioritise and organise own workload and meet conflicting deadlines Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities Ability to work collaboratively with members of a fundraising team and across departments, whilst managing conflicting priorities and deadlines in a busy working environment Experience Demonstrable experience of securing gifts from high net-worth individuals Demonstrable experience of writing persuasive and creative proposals and correspondence in a range of relevant styles Demonstrable experience of managing a portfolio of high net-worth individuals and relationships with senior stakeholders in a fundraising or corporate context Demonstrable experience of supporting the implementation of events with wealthy individuals and influential contacts Demonstrable experience of managing information on a fundraising database e.g. Salesforce Demonstrable experience of compiling information from various global stakeholders in order to create compelling tailored proposals and reports Demonstrable experience of supporting a team and implementing new administrative systems and processes
Jan 29, 2026
Full time
BACKGROUND Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role Reporting to the Associate Director of Philanthropy, UK, the Philanthropy Manager will support the implementation of the UK Philanthropy team s strategy, with a focus to identify, establish and develop new and existing high value relationships with individuals who have the capacity to support IRC at a five and six figure level. This is an exciting role working with senior stakeholders across IRC, in the UK and internationally, to cultivate and steward relationships with philanthropists to effectively solicit multi-year gifts to fund high-impact programmes that will deliver transformative change for IRC clients across the world. As part of this, the Philanthropy Manager will: Develop and implement initiatives to identify, cultivate and solicit gifts from donors in the major gift range of £10,000 and above, both in partnership with the Director of Philanthropy and through account management of a discreet prospect portfolio Work closely with the Director of Philanthropy and the research function to identify and cultivate positive relationships with existing donors and new prospects to significantly grow our major donor pipeline Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications Develop personalised donor stewardship plans with the aim of increasing their engagement and uplifting their support to achieve the revenue target for the UK Philanthropy team and the overall revenue target for the International Philanthropy team Lead on gift management, reporting and proposal development for new prospects and existing donors, ensuring timely and accurate communications that match the individual s requirements Identify and deliver unique stewardship and cultivation opportunities for donors Maintain thorough and up to date files and records relating to major donors Maintain strong knowledge and understanding of IRC s work in the UK and around the world Collaborate proactively with a network of internal and external senior stakeholders, garnering their support and influence in the development of relationships with philanthropists Contribute to profile raising of the IRC s Philanthropy programme and the IRC more widely through proactive networking and external engagement with potential donors and their advisors Proactively collaborate with other members of the Philanthropy team, supporting the delivery of the wider Philanthropy strategy as required Carry out administrative activities and other duties, as required, to maximise fundraising. Scope and Authority Authority: This position is responsible for supporting the delivery of Philanthropy and contributing to the identification, cultivation and stewardship of £10,000 and above gifts from HNWIs. Key Working Relationships HNWI donors and prospects Third party philanthropy advisors Key contacts across IRC in UK and internationally: o International Philanthropy Team o USA Philanthropy o Engagement with the UK and International Board o Global Partnerships and Philanthropic Services o Communications team o Policy and Advocacy team o UK Finance team o Country Programme and regional teams, the Awards Management Unit as well as IRC s Technical Units o President s Office and Executive Director of IRC- UK KEY ACCOUNTABILITIES Partnership identification, cultivation and stewardship (65%) Manage a portfolio of HNWI prospects and donors, working closely with the Director of Philanthropy to cultivate successful, high-impact relationships Collaborate with colleagues to develop transformative funding opportunities, create tailored plans for the cultivation of donors, deliver unique stewardship and cultivation opportunities, and coordinate internal and external meetings to drive donor relationships forward. Partnership Management (25%) Lead on the creation of inspiring and engaging impact reports and proposals for donors, ensuring timely and accurate communications that are matched to the requirements of donors. Use Salesforce and IRC s internal grant management system, OTIS, to keep clear and accurate records of donor communications and interactions related to all donor relationships Team collaboration (10%) Contribute to the wider ambitions and shared objectives of the Philanthropy team as part of the HNWI Pillar PERSON SPECIFICATION Essential Skills, Knowledge and Qualifications Knowledge and understanding of the principles and methods of philanthropy fundraising Excellent communication and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communications Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC Ability to identify potential donors, produce donor stewardship plans and be able to implement and execute them Ability to influence and negotiate with a broad spectrum of stakeholders, ensuring best possible outcomes for the IRC Excellent attention to detail Excellent Microsoft Office software skills including Excel Demonstrable ability to prioritise and organise own workload and meet conflicting deadlines Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities Ability to work collaboratively with members of a fundraising team and across departments, whilst managing conflicting priorities and deadlines in a busy working environment Experience Demonstrable experience of securing gifts from high net-worth individuals Demonstrable experience of writing persuasive and creative proposals and correspondence in a range of relevant styles Demonstrable experience of managing a portfolio of high net-worth individuals and relationships with senior stakeholders in a fundraising or corporate context Demonstrable experience of supporting the implementation of events with wealthy individuals and influential contacts Demonstrable experience of managing information on a fundraising database e.g. Salesforce Demonstrable experience of compiling information from various global stakeholders in order to create compelling tailored proposals and reports Demonstrable experience of supporting a team and implementing new administrative systems and processes
The People Pod
Regional Head of Retail
The People Pod City, London
Fantastic Opportunity with expanding International retailer. JOB PURPOSE The position has complete responsibility and accountability for managing sales, profitability and customer experience in line with the overall business objectives and assisting in the definition of a brand portfolio strategy in the region defined. Strategic Responsibilities Develop and implement along with the Commercial Director the Retail business and brand portfolio strategy. Consolidate and refine the overall budget for the Regional Retail division, and enforce its implementation. Functional Responsibilities Sales and Business Development Establish both monthly and annual sales objectives/forecasts for the regional retail division in line with overall sales targets. Monitor and report business/sales performance against defined metrics and other market information on a regular basis to aid decision making and corrective action if required. Reviews sales improvement plans and initiatives, and identify any additional opportunities to increase sales. Review of high performing and low performing stores and take corrective action to ensure profitability of the business is maintained. Drive e-commerce sales, monitor its performance and suggest methods to increase market share. Ensure development of the retail network through constant communication with Shopping Malls, Retailers, Distributors. Responsible for identifying new locations and assessing the feasibility of these new locations. Oversee mall communications for rentals, podiums and promotions, in order to exploit opportunities to drive foot fall and sales. Division's Operations Oversee that the highest levels of quality in the look and feel of the retail outlets is applied and is in line with the Brand requirements and guidelines, and the standards are maintained at all times. Oversee that the highest levels of customer service is implemented in the business with continued compliance to internal and external requirements, taking necessary action in case of any customer complaints/concerns. Conduct regular store visits to ensure the highest levels of performance, management, staffing levels, customer service, back-store management, cleanliness and overall look and feel. Support Managers on the maintenance of shop display taking into consideration stock levels, climatic conditions and Store location and in line with Corporate/Brand standards. Tracks and monitors controllable expenses, with a view to maintain cost efficiency/ increase productivity. Redeploys manpower in order to improve productivity and the sales to cost ratio. Identifies and exploits opportunities to reduce area/store/kiosk expenditure, including opportunities to reduce stock loss in area. Logistics and Warehouse Management Contribute to the factory production and procurement forecasting process in line with the sales forecast, including defining and reviewing Bills of Materials with the factory manager. Supervise end-to-end supply chain processes, in coordination with the Central Production and Warehouse functions ensuring continued visibility on stock levels, shipments and accurate and timely distribution of goods and products to the outlets. Oversee the warehousing and distribution of product within the region, ensuring the right quantity of goods at the right time, to ensure achievement of business goals. Ensure that all policies about Product Handling (product delivery, stocking, packaging, etc.) and Loss Prevention are properly implemented and monitored in order to minimise loss prevention concerns. Administration Manage the regional office and administrative functions, ensuring alignment with the Corporate functions and efficient operations in the region. Marketing Initiate and plan all marketing and PR activities related to each brand and ensure proper execution in coordination with the marketing team, including "in-store events" and sponsorships. Keep abreast with market trends and competitor activity, to maintain the brand's competitive position. Ensure awareness of marketing principles and its impact on the function's planning and effectiveness. Cascade this down to the team in order to deliver holistic business value. People Development Develop innovative teams who can quickly adapt to as well as create new opportunities. Coach and guide teams to perform to their optimal potential, produce highest standards of output. Engage in performance evaluation of direct team members and review the indirect span of control to ensure efficiency and consistency in assessing performance. Promote ongoing training and development and up skill key talent to larger roles. Provide a leadership avenue for the teams to be able to elevate their concerns to enable prompt resolution. Communicate any organisational changes and mitigate risks through effective change management. Objectives Sales Targets/Gross Profit/Net Profit/EBITDA. Operation Standards. Customer Satisfaction. Staff Retention. Adherence to planning process and timelines. EXPERIENCE AND REQUIREMENTS Minimum 7 to 10 years' experience, with at least 3 years' experience as a Head of a Business in a diversified Retail Group. Graduate or Post Graduate Degree in the field of Marketing/Sales/Retail Management or an MBA. Experience in Luxury Retail experience in KSA.
Jan 29, 2026
Full time
Fantastic Opportunity with expanding International retailer. JOB PURPOSE The position has complete responsibility and accountability for managing sales, profitability and customer experience in line with the overall business objectives and assisting in the definition of a brand portfolio strategy in the region defined. Strategic Responsibilities Develop and implement along with the Commercial Director the Retail business and brand portfolio strategy. Consolidate and refine the overall budget for the Regional Retail division, and enforce its implementation. Functional Responsibilities Sales and Business Development Establish both monthly and annual sales objectives/forecasts for the regional retail division in line with overall sales targets. Monitor and report business/sales performance against defined metrics and other market information on a regular basis to aid decision making and corrective action if required. Reviews sales improvement plans and initiatives, and identify any additional opportunities to increase sales. Review of high performing and low performing stores and take corrective action to ensure profitability of the business is maintained. Drive e-commerce sales, monitor its performance and suggest methods to increase market share. Ensure development of the retail network through constant communication with Shopping Malls, Retailers, Distributors. Responsible for identifying new locations and assessing the feasibility of these new locations. Oversee mall communications for rentals, podiums and promotions, in order to exploit opportunities to drive foot fall and sales. Division's Operations Oversee that the highest levels of quality in the look and feel of the retail outlets is applied and is in line with the Brand requirements and guidelines, and the standards are maintained at all times. Oversee that the highest levels of customer service is implemented in the business with continued compliance to internal and external requirements, taking necessary action in case of any customer complaints/concerns. Conduct regular store visits to ensure the highest levels of performance, management, staffing levels, customer service, back-store management, cleanliness and overall look and feel. Support Managers on the maintenance of shop display taking into consideration stock levels, climatic conditions and Store location and in line with Corporate/Brand standards. Tracks and monitors controllable expenses, with a view to maintain cost efficiency/ increase productivity. Redeploys manpower in order to improve productivity and the sales to cost ratio. Identifies and exploits opportunities to reduce area/store/kiosk expenditure, including opportunities to reduce stock loss in area. Logistics and Warehouse Management Contribute to the factory production and procurement forecasting process in line with the sales forecast, including defining and reviewing Bills of Materials with the factory manager. Supervise end-to-end supply chain processes, in coordination with the Central Production and Warehouse functions ensuring continued visibility on stock levels, shipments and accurate and timely distribution of goods and products to the outlets. Oversee the warehousing and distribution of product within the region, ensuring the right quantity of goods at the right time, to ensure achievement of business goals. Ensure that all policies about Product Handling (product delivery, stocking, packaging, etc.) and Loss Prevention are properly implemented and monitored in order to minimise loss prevention concerns. Administration Manage the regional office and administrative functions, ensuring alignment with the Corporate functions and efficient operations in the region. Marketing Initiate and plan all marketing and PR activities related to each brand and ensure proper execution in coordination with the marketing team, including "in-store events" and sponsorships. Keep abreast with market trends and competitor activity, to maintain the brand's competitive position. Ensure awareness of marketing principles and its impact on the function's planning and effectiveness. Cascade this down to the team in order to deliver holistic business value. People Development Develop innovative teams who can quickly adapt to as well as create new opportunities. Coach and guide teams to perform to their optimal potential, produce highest standards of output. Engage in performance evaluation of direct team members and review the indirect span of control to ensure efficiency and consistency in assessing performance. Promote ongoing training and development and up skill key talent to larger roles. Provide a leadership avenue for the teams to be able to elevate their concerns to enable prompt resolution. Communicate any organisational changes and mitigate risks through effective change management. Objectives Sales Targets/Gross Profit/Net Profit/EBITDA. Operation Standards. Customer Satisfaction. Staff Retention. Adherence to planning process and timelines. EXPERIENCE AND REQUIREMENTS Minimum 7 to 10 years' experience, with at least 3 years' experience as a Head of a Business in a diversified Retail Group. Graduate or Post Graduate Degree in the field of Marketing/Sales/Retail Management or an MBA. Experience in Luxury Retail experience in KSA.
Podiatrist Senior Offender Health - HMP Channing Wood & HMP Exeter
NHS Exeter, Devon
As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings. This includes but is not limited to; determining a clinical diagnosis, agreeing with the patient the podiatric treatment plan, and maintaining records as an autonomous practitioner. Main duties of the job Key Responsibilities: To manage own clinical caseload including the management of any waiting lists in partnership with the HMP site To maintain professional standards To comply with all PPH standards, policies and procedures Clinical: To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management. To accept clinical responsibility for a designated caseload of patients, to organise this effectively and efficiently with regard to clinical priorities and use of time. To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans. To deliver a wide range of podiatric treatments including nail surgery, MSK/biomechanics, wound care, diabetes care and routine care based on the patients needs and agreed management plan. To provide advice and instruction to patients to facilitate and encourage appropriate self-care as appropriate To communicate effectively with patients and carers to ensure understanding of the condition. To provide specialist advice, teaching and training to other members of the MDT as required About us PHL Group was foundedin 2009 by a team of commercial partners and experienced General Practitionerswith a clear vision of providing services that would contribute to and benefitthe local healthcare economy. PHL (formerlyknown as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolvedfrom the former Out of Hours model, for localities in Hampshire and the Isle ofWight. All of the core services which look after patients with an urgent healthcareneed are joined up together, and PHL work closely with system partners such as SouthCentral Ambulance Service. The services we operate include call handling,telephone clinical assessment, out of hours home visiting services and some face-to-facePrimary Care appointments services in Hampshire. In 2021 a newly formedHealthcare Division was created and incorporates PHLs Urgent Care, PrimaryCare and Youla Care Concierge Services. The new division combines PHL'shealthcare operations into one team and utilises internal and externalresources efficiently to achieve our organisations vision: to be an innovativehealthcare enabler, known for providing a range of high-quality care. PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation. Job responsibilities As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings. This includes but is not limited to; determining a clinical diagnosis, agreeing with the patient the podiatric treatment plan, and maintaining records as an autonomous practitioner. This contract is for 6.46Hrs per week Your Day to Day Key Responsibilities: To manage own clinical caseload including the management of any waiting lists in partnership with the HMP site To maintain professional standards To comply with all PPH standards, policies and procedures Clinical: To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management. To accept clinical responsibility for a designated caseload of patients, to organise this effectively and efficiently with regard to clinical priorities and use of time. To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans. To deliver a wide range of podiatric treatments including nail surgery, MSK/biomechanics, wound care, diabetes care and routine care based on the patients needs and agreed management plan. To provide advice and instruction to patients to facilitate and encourage appropriate self-care as appropriate To communicate effectively with patients and carers to ensure understanding of the condition. To provide specialist advice, teaching and training to other members of the MDT as required. Professional: To maintain own clinical professional development (CPD) by keeping up to date with any new trends and developments, incorporating them as necessary into your work. To be an active member of the CPD training programme by the attendance and delivering presentations and training sessions and by attending external courses and practising reflective practice. Exclusion from the CPD programme will be determined in discussion with the Clinical Services Manager. To communicate effectively and work collaboratively with all colleagues to ensure delivery of a coordinated service. To participate in the staff appraisal scheme and Personal Development Plan (PDP). To undertake the measurement and evaluation of your work and current practices through the use of Evidence Based Practice projects, audit and / outcome measures. To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation. To represent PHL Group externally (locally, regionally and nationally) regarding the podiatry service provided to patients. To promote understanding of the aims of PHL Group to relatives and carers as appropriate. To undertake any other duties that might be considered appropriate by the Senior Operations Manager. Organisational: To be responsible for your area of work, as agreed with the Senior Operations Manager and to plan and organise efficiently and effectively with regard to patients management and use of time. To decide priorities for patient management and ensure that these remain in accordance with best clinical practice. To be responsible for equipment used in carrying out podiatric duties, and to adhere to company policy, including competence to use equipment. To maintain accurate, comprehensive and up-to-date documentation, in line with legal and company requirements, and communicate assessment and treatment results to the appropriate bodies in the form of reports and letters. To be actively involved in the monthly collection of appropriate data and statistics including audits, and outcome measures To be aware of Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including your prompt recording and reporting of accidents to senior staff, and ensuring that equipment use is safe. To comply with company policies and procedures and to be involved in the reviewing and updating as appropriate and to follow the general professional guidelines and standards from the Royal College of Podiatry, the Health and Care Professions Council and Department of Health. Person Specification Qualifications HCPC and SOCAP registered Evidence of relevant experience within podiatry Experience with more advanced podiatry such as nail surgery and biomechanics Post graduate qualifications HMP clearance level relevant to post Experience of working with HMP or HMP related environment Management of junior members of staff Experience Work experience within the NHS Experience of lone working 3 years minimum post graduate experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 29, 2026
Full time
As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings. This includes but is not limited to; determining a clinical diagnosis, agreeing with the patient the podiatric treatment plan, and maintaining records as an autonomous practitioner. Main duties of the job Key Responsibilities: To manage own clinical caseload including the management of any waiting lists in partnership with the HMP site To maintain professional standards To comply with all PPH standards, policies and procedures Clinical: To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management. To accept clinical responsibility for a designated caseload of patients, to organise this effectively and efficiently with regard to clinical priorities and use of time. To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans. To deliver a wide range of podiatric treatments including nail surgery, MSK/biomechanics, wound care, diabetes care and routine care based on the patients needs and agreed management plan. To provide advice and instruction to patients to facilitate and encourage appropriate self-care as appropriate To communicate effectively with patients and carers to ensure understanding of the condition. To provide specialist advice, teaching and training to other members of the MDT as required About us PHL Group was foundedin 2009 by a team of commercial partners and experienced General Practitionerswith a clear vision of providing services that would contribute to and benefitthe local healthcare economy. PHL (formerlyknown as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolvedfrom the former Out of Hours model, for localities in Hampshire and the Isle ofWight. All of the core services which look after patients with an urgent healthcareneed are joined up together, and PHL work closely with system partners such as SouthCentral Ambulance Service. The services we operate include call handling,telephone clinical assessment, out of hours home visiting services and some face-to-facePrimary Care appointments services in Hampshire. In 2021 a newly formedHealthcare Division was created and incorporates PHLs Urgent Care, PrimaryCare and Youla Care Concierge Services. The new division combines PHL'shealthcare operations into one team and utilises internal and externalresources efficiently to achieve our organisations vision: to be an innovativehealthcare enabler, known for providing a range of high-quality care. PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation. Job responsibilities As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings. This includes but is not limited to; determining a clinical diagnosis, agreeing with the patient the podiatric treatment plan, and maintaining records as an autonomous practitioner. This contract is for 6.46Hrs per week Your Day to Day Key Responsibilities: To manage own clinical caseload including the management of any waiting lists in partnership with the HMP site To maintain professional standards To comply with all PPH standards, policies and procedures Clinical: To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management. To accept clinical responsibility for a designated caseload of patients, to organise this effectively and efficiently with regard to clinical priorities and use of time. To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans. To deliver a wide range of podiatric treatments including nail surgery, MSK/biomechanics, wound care, diabetes care and routine care based on the patients needs and agreed management plan. To provide advice and instruction to patients to facilitate and encourage appropriate self-care as appropriate To communicate effectively with patients and carers to ensure understanding of the condition. To provide specialist advice, teaching and training to other members of the MDT as required. Professional: To maintain own clinical professional development (CPD) by keeping up to date with any new trends and developments, incorporating them as necessary into your work. To be an active member of the CPD training programme by the attendance and delivering presentations and training sessions and by attending external courses and practising reflective practice. Exclusion from the CPD programme will be determined in discussion with the Clinical Services Manager. To communicate effectively and work collaboratively with all colleagues to ensure delivery of a coordinated service. To participate in the staff appraisal scheme and Personal Development Plan (PDP). To undertake the measurement and evaluation of your work and current practices through the use of Evidence Based Practice projects, audit and / outcome measures. To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation. To represent PHL Group externally (locally, regionally and nationally) regarding the podiatry service provided to patients. To promote understanding of the aims of PHL Group to relatives and carers as appropriate. To undertake any other duties that might be considered appropriate by the Senior Operations Manager. Organisational: To be responsible for your area of work, as agreed with the Senior Operations Manager and to plan and organise efficiently and effectively with regard to patients management and use of time. To decide priorities for patient management and ensure that these remain in accordance with best clinical practice. To be responsible for equipment used in carrying out podiatric duties, and to adhere to company policy, including competence to use equipment. To maintain accurate, comprehensive and up-to-date documentation, in line with legal and company requirements, and communicate assessment and treatment results to the appropriate bodies in the form of reports and letters. To be actively involved in the monthly collection of appropriate data and statistics including audits, and outcome measures To be aware of Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including your prompt recording and reporting of accidents to senior staff, and ensuring that equipment use is safe. To comply with company policies and procedures and to be involved in the reviewing and updating as appropriate and to follow the general professional guidelines and standards from the Royal College of Podiatry, the Health and Care Professions Council and Department of Health. Person Specification Qualifications HCPC and SOCAP registered Evidence of relevant experience within podiatry Experience with more advanced podiatry such as nail surgery and biomechanics Post graduate qualifications HMP clearance level relevant to post Experience of working with HMP or HMP related environment Management of junior members of staff Experience Work experience within the NHS Experience of lone working 3 years minimum post graduate experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Zachary Daniels Recruitment
Senior Business Development Manager
Zachary Daniels Recruitment
Senior Business Development Manager - FMCG / Retail 50,000- 55,000 + bonus + car allowance South East England A growing FMCG aligned retail services business with a brilliant reputation in the market is expanding its UK footprint and is seeking a Senior Business Development Manager to unlock a high potential territory across the South East. This is an exciting opportunity to be part of a business on a strong growth trajectory, where your contributions as a Senior Business Development Manager will directly shape the success of the region and the wider business. You'll work with independent retailers, wholesale partners, and multi-site operators to introduce a broad suite of services that support retail performance and drive growth. You'll: Take full ownership of a region with significant untapped potential, shaping its growth strategy and outcomes as the Senior Business Development Manager in this territory Build strong relationships with independent retailers, wholesale partners and multi-site operators Introduce a comprehensive range of retail services spanning operational solutions, commercial tools and wholesale support Identify opportunities, open doors and expand the business in a market with huge upside potential Operate with autonomy, resilience and a strategic mindset to deliver tangible impact Provide leadership support to a wider regional team of BDMs You'll need: Proven field based B2B sales experience within FMCG, wholesale, retail or a related environment A track record of developing territories or growing under penetrated regions Confidence in generating your own opportunities with a proactive approach A consultative, relationship led sales style Leadership and key account level experience highly desirable, along with a strong understanding of the retail landscape A long term mindset, integrity and the drive to contribute meaningfully to a growing business This Senior Business Development Manager role is perfect for someone motivated by growth, ownership and the opportunity to shape a region's future. BH35095
Jan 29, 2026
Full time
Senior Business Development Manager - FMCG / Retail 50,000- 55,000 + bonus + car allowance South East England A growing FMCG aligned retail services business with a brilliant reputation in the market is expanding its UK footprint and is seeking a Senior Business Development Manager to unlock a high potential territory across the South East. This is an exciting opportunity to be part of a business on a strong growth trajectory, where your contributions as a Senior Business Development Manager will directly shape the success of the region and the wider business. You'll work with independent retailers, wholesale partners, and multi-site operators to introduce a broad suite of services that support retail performance and drive growth. You'll: Take full ownership of a region with significant untapped potential, shaping its growth strategy and outcomes as the Senior Business Development Manager in this territory Build strong relationships with independent retailers, wholesale partners and multi-site operators Introduce a comprehensive range of retail services spanning operational solutions, commercial tools and wholesale support Identify opportunities, open doors and expand the business in a market with huge upside potential Operate with autonomy, resilience and a strategic mindset to deliver tangible impact Provide leadership support to a wider regional team of BDMs You'll need: Proven field based B2B sales experience within FMCG, wholesale, retail or a related environment A track record of developing territories or growing under penetrated regions Confidence in generating your own opportunities with a proactive approach A consultative, relationship led sales style Leadership and key account level experience highly desirable, along with a strong understanding of the retail landscape A long term mindset, integrity and the drive to contribute meaningfully to a growing business This Senior Business Development Manager role is perfect for someone motivated by growth, ownership and the opportunity to shape a region's future. BH35095
Senior People Partner
Environment Bank City, Bristol
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
The Supply Register
Senior Partnership Executive
The Supply Register City, Birmingham
Job Title: Senior / Principal Partnership Executive Reporting to: Regional Partnership Manager Location: Birmingham / Stoke Salary: From £30k - negotiable dependant on experience The Supply Register are an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. Our Staffordshire team are recruiting for an experienced Partnership Executive to join their team. This is a fantastic opportunity to join The Supply Register as we continue on our journey of growth. As a Senior / Principal Partnership Executive, you will be the key account manager and first port of contact for some of our key accounts. You will work alongside the wider team to enhance our partnerships and provide outstanding service to our clients. This is an exciting opportunity to join our journey and be a part of something special! Role & Responsibilities: Oversee and manage relationships with a designated portfolio of Schools / Academies Build and maintain strong relationships with clients through regular communication and on-site visits Provide an excellent candidate journey for all teaching and non-teaching staff Effectively manage a variety of long term and day to day vacancies Build a strong pool of experienced and vetted candidates ready for placement Conduct interviews with prospective candidates Work alongside the team to develop candidate attraction techniques and provide an outstanding candidate journey Work collaboratively with our partnership agencies to ensure that School requirements are met Deliver excellent service to facilitate outstanding relationships to our clients The ideal candidate will have: At least 3 years experience in education recruitment Have an understanding managed service solutions Demonstrated success in providing outstanding customer service The ability to problem solve and navigate through challenges effectively Excellent interpersonal skills Excellent attention to detail A full UK driving license and willingness to travel across the region as required Motivation and drive to grow with the company In return, The Supply Register can offer: A generous basic salary (negotiable, depending on your experience) Hybrid working Private healthcare plan Twenty-five days plus birthday and public holidays per year (Increasing by 1 day each year to 29 days) A team who celebrate achievements Opportunities to progress up our career ladder Pension Scheme
Jan 29, 2026
Full time
Job Title: Senior / Principal Partnership Executive Reporting to: Regional Partnership Manager Location: Birmingham / Stoke Salary: From £30k - negotiable dependant on experience The Supply Register are an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. Our Staffordshire team are recruiting for an experienced Partnership Executive to join their team. This is a fantastic opportunity to join The Supply Register as we continue on our journey of growth. As a Senior / Principal Partnership Executive, you will be the key account manager and first port of contact for some of our key accounts. You will work alongside the wider team to enhance our partnerships and provide outstanding service to our clients. This is an exciting opportunity to join our journey and be a part of something special! Role & Responsibilities: Oversee and manage relationships with a designated portfolio of Schools / Academies Build and maintain strong relationships with clients through regular communication and on-site visits Provide an excellent candidate journey for all teaching and non-teaching staff Effectively manage a variety of long term and day to day vacancies Build a strong pool of experienced and vetted candidates ready for placement Conduct interviews with prospective candidates Work alongside the team to develop candidate attraction techniques and provide an outstanding candidate journey Work collaboratively with our partnership agencies to ensure that School requirements are met Deliver excellent service to facilitate outstanding relationships to our clients The ideal candidate will have: At least 3 years experience in education recruitment Have an understanding managed service solutions Demonstrated success in providing outstanding customer service The ability to problem solve and navigate through challenges effectively Excellent interpersonal skills Excellent attention to detail A full UK driving license and willingness to travel across the region as required Motivation and drive to grow with the company In return, The Supply Register can offer: A generous basic salary (negotiable, depending on your experience) Hybrid working Private healthcare plan Twenty-five days plus birthday and public holidays per year (Increasing by 1 day each year to 29 days) A team who celebrate achievements Opportunities to progress up our career ladder Pension Scheme
Big Brother Watch
Advocacy Manager
Big Brother Watch
Post summary This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK's leading rights NGOs. In this role, you'll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. You'll also be a key Big Brother Watch spokesperson in the media. You'll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, and facial recognition and mass surveillance. You'll plan, execute and evaluate campaigns across all areas of our work. About you Great campaigners come from all different backgrounds. You may not have all the attributes we're looking for - but if this is your dream job, we'd like you to get in touch. A great fit could be a highly skilled professional with a track record of delivering impactful change and, importantly, a demonstrable passion for protecting civil liberties - especially privacy and freedom of expression. You'll likely have a high level of interest in working on new and emerging technologies. Ideally, you'll have significant experience working in a campaigns capacity, and significant experience managing people and projectsin a comparable environment that relied on your expertise on civil liberties, surveillance or technology issues. You'll be familiar with key issues in the area. You'll also have excellent knowledge of British politics and UK parliamentary procedures, a strong network of contacts in Westminster and significant experience campaigning for change in parliament in order to maximise our political impact. You'll be a brilliant communicator, able to simplify complex issues and convey powerful messages whether in campaign slogans or in live news interviews as a Big Brother Watch spokesperson. You'll have an entrepreneurial approach to your work, always identifying opportunities to boost the progress of our campaigns. You'll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaign strategies in human rights and liberal principles. You'll also embody our principles of equality, respect and accountability. You'll be highly skilled in devising strategic campaign plans for the organisation to achieve our goals, and able to reflect and learn from each campaign. You'll also be proactive and in building relationships with partner organisations, experts and stakeholders. We're looking for someone who is a highly motivating manager with the diligence to uphold our reputational excellence, ensuring the highest quality output. You'll need to be able to work under pressure with an often competing workload. If you're committed to Big Brother Watch's mission, we'd like to hear from you. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We're determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We're a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public's rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We're a small, dedicated and highly effective team of seven full-time staff and five volunteers. Job description Campaigns: Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals Identify advocacy and press opportunities to further campaign aims Strategise/oversee development of campaign materials & engaging supporter actions Promote Big Brother Watch's campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels Uphold Big Brother Watch's reputational excellence in public fora Work with Director to periodically set campaign priorities in our organisational strategy Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions Build strong relationships with parliamentarians and advisors across all parties Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government Work with stakeholders and pursue collaborative campaigns/coalitions on key issues Develop and advance Big Brother Watch's relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner Reflect, evaluate and implement learning from Big Brother Watch's campaigns Events: Organise Big Brother Watch's party conference fringe events annually Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables Management: Oversee the organisation's execution of campaigns, ensuring appropriate delegation Ensure the highest level of quality of all campaigns output Line management responsibilities for the advocacy team (currently two Legal and Policy Officers) Manage staff performance and development, and ensure wellbeing Help foster a positive, supportive and high-performance work environment
Jan 29, 2026
Full time
Post summary This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK's leading rights NGOs. In this role, you'll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. You'll also be a key Big Brother Watch spokesperson in the media. You'll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, and facial recognition and mass surveillance. You'll plan, execute and evaluate campaigns across all areas of our work. About you Great campaigners come from all different backgrounds. You may not have all the attributes we're looking for - but if this is your dream job, we'd like you to get in touch. A great fit could be a highly skilled professional with a track record of delivering impactful change and, importantly, a demonstrable passion for protecting civil liberties - especially privacy and freedom of expression. You'll likely have a high level of interest in working on new and emerging technologies. Ideally, you'll have significant experience working in a campaigns capacity, and significant experience managing people and projectsin a comparable environment that relied on your expertise on civil liberties, surveillance or technology issues. You'll be familiar with key issues in the area. You'll also have excellent knowledge of British politics and UK parliamentary procedures, a strong network of contacts in Westminster and significant experience campaigning for change in parliament in order to maximise our political impact. You'll be a brilliant communicator, able to simplify complex issues and convey powerful messages whether in campaign slogans or in live news interviews as a Big Brother Watch spokesperson. You'll have an entrepreneurial approach to your work, always identifying opportunities to boost the progress of our campaigns. You'll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaign strategies in human rights and liberal principles. You'll also embody our principles of equality, respect and accountability. You'll be highly skilled in devising strategic campaign plans for the organisation to achieve our goals, and able to reflect and learn from each campaign. You'll also be proactive and in building relationships with partner organisations, experts and stakeholders. We're looking for someone who is a highly motivating manager with the diligence to uphold our reputational excellence, ensuring the highest quality output. You'll need to be able to work under pressure with an often competing workload. If you're committed to Big Brother Watch's mission, we'd like to hear from you. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We're determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We're a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public's rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We're a small, dedicated and highly effective team of seven full-time staff and five volunteers. Job description Campaigns: Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals Identify advocacy and press opportunities to further campaign aims Strategise/oversee development of campaign materials & engaging supporter actions Promote Big Brother Watch's campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels Uphold Big Brother Watch's reputational excellence in public fora Work with Director to periodically set campaign priorities in our organisational strategy Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions Build strong relationships with parliamentarians and advisors across all parties Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government Work with stakeholders and pursue collaborative campaigns/coalitions on key issues Develop and advance Big Brother Watch's relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner Reflect, evaluate and implement learning from Big Brother Watch's campaigns Events: Organise Big Brother Watch's party conference fringe events annually Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables Management: Oversee the organisation's execution of campaigns, ensuring appropriate delegation Ensure the highest level of quality of all campaigns output Line management responsibilities for the advocacy team (currently two Legal and Policy Officers) Manage staff performance and development, and ensure wellbeing Help foster a positive, supportive and high-performance work environment
Manager, Business Development
Medium
As a Manager, Business Development at Adlook, you will drive client acquisition and establish our innovative platform, Adlook SMART DSP (Self or Assisted Service Platform), in the UK. This role offers the chance to take an entrepreneurial approach to business development, build strong stakeholder relationships, and expand platform adoption across the region. You will play a key role in shaping the growth of our SMART sector and promoting Adlook's values and unique selling points. What will you do: Drive client acquisition for Adlook SMART DSP: Take the lead in bringing new clients to our innovative platform, Adlook SMART DSP (Self or Assisted Service Platform) Take an entrepreneurial approach to winning new business across the UK Be the first to open Adlook's SMART sector: Act as an individual contributor, collaborating with different teams to establish and grow this new area of our business Own relationships with various stakeholders at agencies and brands; Drive cross functional projects to deliver against client expectations; Evangelize Adlook's values and USPs within the regional team and clients; Leading RFI processes to win over new business opportunities; Implement cross selling tactics to drive our platform adoption across the region Requirements & Qualifications 3+ years of experience in adtech (ideally in a DSP, SSP, measurement, ad serving solutions, data provider); Experience in developing strategically grounded, insight-driven solutions; Strong technical and commercial acumen; Experience selling to agencies preferable; Experience with complex tech solutions and problem solving (ideally in a SaaS company); Analytical skills; Proven track record of driving account growth with large customer accounts; Ability to build strong relationships with internal and external stakeholders, executive team and industry groups; Excellent communication and interpersonal skills; Ambition to develop personally and nurture the development of others; Excellent influencing and negotiation skills; Fluent English is a must Excellent influencing and negotiation skills Why Adlook? Adlook is the latest company founded by the global hidden ad tech champion RTB House with the mission to disrupt the Demand Side Platform space and leapfrog into a cookieless and sustainable advertising future; Join an extraordinary company which focuses on future-proof solutions; You will have an impact on the success of a new business, which will become a strategic revenue source for the RTB House group. Your work matters and is essential to the evolution, growth and success of our new business; You will get to work with amazing people in one of the fastest-growing sectors in online advertising Opportunity to work in a truly international environment; Friendly atmosphere while working with a dynamic team of open-minded professionals with a passion for Internet technology and advertising solutions
Jan 29, 2026
Full time
As a Manager, Business Development at Adlook, you will drive client acquisition and establish our innovative platform, Adlook SMART DSP (Self or Assisted Service Platform), in the UK. This role offers the chance to take an entrepreneurial approach to business development, build strong stakeholder relationships, and expand platform adoption across the region. You will play a key role in shaping the growth of our SMART sector and promoting Adlook's values and unique selling points. What will you do: Drive client acquisition for Adlook SMART DSP: Take the lead in bringing new clients to our innovative platform, Adlook SMART DSP (Self or Assisted Service Platform) Take an entrepreneurial approach to winning new business across the UK Be the first to open Adlook's SMART sector: Act as an individual contributor, collaborating with different teams to establish and grow this new area of our business Own relationships with various stakeholders at agencies and brands; Drive cross functional projects to deliver against client expectations; Evangelize Adlook's values and USPs within the regional team and clients; Leading RFI processes to win over new business opportunities; Implement cross selling tactics to drive our platform adoption across the region Requirements & Qualifications 3+ years of experience in adtech (ideally in a DSP, SSP, measurement, ad serving solutions, data provider); Experience in developing strategically grounded, insight-driven solutions; Strong technical and commercial acumen; Experience selling to agencies preferable; Experience with complex tech solutions and problem solving (ideally in a SaaS company); Analytical skills; Proven track record of driving account growth with large customer accounts; Ability to build strong relationships with internal and external stakeholders, executive team and industry groups; Excellent communication and interpersonal skills; Ambition to develop personally and nurture the development of others; Excellent influencing and negotiation skills; Fluent English is a must Excellent influencing and negotiation skills Why Adlook? Adlook is the latest company founded by the global hidden ad tech champion RTB House with the mission to disrupt the Demand Side Platform space and leapfrog into a cookieless and sustainable advertising future; Join an extraordinary company which focuses on future-proof solutions; You will have an impact on the success of a new business, which will become a strategic revenue source for the RTB House group. Your work matters and is essential to the evolution, growth and success of our new business; You will get to work with amazing people in one of the fastest-growing sectors in online advertising Opportunity to work in a truly international environment; Friendly atmosphere while working with a dynamic team of open-minded professionals with a passion for Internet technology and advertising solutions
Senior People Partner
Environment Bank Hackney, London
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Manager of Solutions Consulting EMEA North Government
Pegasystems Reading, Oxfordshire
We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use: Manager of Solutions Consulting EMEA North Government As Solutions Consulting Manager of the EMEA North Government team (UK&I & Benelux), you will lead a team of Solutions Consultants (currently 6 headcount) covering the EMEA North Government Sector. You will also collaborate cross-functionally with sales leadership, solution consulting leadership, account executives, consulting, partners, business officers, and other stakeholders to define and execute on the sales strategy, secure revenue targets and drive adoption of Pega AI Blueprint and Pega's AI-powered workflow and decisioning capabilities. The team is customer-centric, technical, business/value outcome driven, and focused on transforming government clients through Pega's solutions. Picture Yourself at Pega: This must be one of the most exciting roles in the industry today. You will lead a top performing and highly talented team and work with award winning solutions. Government organizations are transforming with speed, Pega's tools and solutions are right there to help them. You will play a critical role driving Pega's strategy using Pega AI Blueprint and Predictable AI. Blueprint changes the way we interact and work with our customers dramatically, reducing time it takes to drive customers' outcomes and value. As the Solutions Consulting leader, you're at the forefront of this change, being a true Blueprint advocate and leader. This role provides a great opportunity to build on the foundations of the team through introducing the Solution Designer approach, turning customer ideas/needs into solutions in weeks. Reporting to the Senior Director Solution Consulting for the EMEA North region, you will be a key element of both the EMEA North Government GTM leadership, and the EMEA North Solutions Consulting leadership teams. Towards our customers you are the technical representative at executive level being a partner for our most strategic customers CTO's. You're an energetic team player with a passion for Government organizations, who will act as a thought leader, and represent Pega's core technology to the outside world. Your vision, ambition, and leadership will be critical as we continue to grow our revenue and rapidly expand our presence in 2026 and beyond. What You'll Do at Pega: Technical Sales Strategy and Execution Use Pega AI Blueprint and Predictable AI to help Government organizations to drive citizen outcomes, innovate, reduce costs and modernize their legacy estates. Coach and lead the team in Qualification, Solution Design, answering RFPs and RFIs and development of best practice technical solutions that leverage Pega's solutions. Proactively support and work with the Solutions Consulting and Sales teams in Designing Solutions, present and demonstrate and share best practice to "raise the bar". Engage and develop relationships with client and partner executives acting as counterpart for our most strategic CIO's/CTO's. Be a recognized thought leader and domain expert in Pega solutions, representing Pega to the outside world (Social, industry bodies, strategic government departments) and at events. Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach. Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system). Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies. Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega. Leadership & Collaboration Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach. Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system). Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies. Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega. People Development Lead the team towards the best Solution Designers in the industry. Cultivate your team through coaching, hiring, goal setting, career development, and performance management. Develop and maintain cutting-edge Solutions Consultant knowledge of Pega AI Blueprint, Pega Platform, GenAI capabilities, and other core Pega technologies in partnership with the Product teams. Oversee the Solutions Consultants to ensure accurate planning and coordination of all requests for resources from the sales field to ensure a balanced workload across the team. Who You Are: An ambitious leader, coach, with an understanding and background in Government. Passionate about people, Pega AI Blueprint, technology, and the transformative potential of workflow and Predictable AI. Enjoy being hands-on in the field, coaching and leading by example to secure results on critical engagements with enterprise clients. Willing to travel throughout the region to support the business. Based in the UK and SC cleared or clearable. What You've Accomplished: Management experience and/or a successful track record leading Solution Consulting engagements in Government organizations. Technical acumen with strong preference for experience in Workflow, Process management, CRM, BPM, and AI. You worked with customer in the UYK Government industry building trust with executive stakeholders. Demonstrated leadership and initiative to build scale, and driven growth. Led large scale Enterprise sales engagements from a Solutions Consulting perspective. A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact. Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation. Continuous learning and development opportunities in core Pega technologies and AI-driven solutions. An innovative, inclusive, agile, and structured work environment. Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company. Pega Offers You: A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact. Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation. Continuous learning and development opportunities in core Pega technologies and AI-driven solutions. An innovative, inclusive, agile, and structured work environment. Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company. Job ID: 23057 AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it. Culture - At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations - If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits. Labor Condition Applications GDPR Candidate Privacy Notice Pegasystems Limited UK Gender Pay Gap Statement EEO/AA Policy Statement Your Employee Rights Under the Family and Medical Leave Act E-Verify Notice . click apply for full job details
Jan 29, 2026
Full time
We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use: Manager of Solutions Consulting EMEA North Government As Solutions Consulting Manager of the EMEA North Government team (UK&I & Benelux), you will lead a team of Solutions Consultants (currently 6 headcount) covering the EMEA North Government Sector. You will also collaborate cross-functionally with sales leadership, solution consulting leadership, account executives, consulting, partners, business officers, and other stakeholders to define and execute on the sales strategy, secure revenue targets and drive adoption of Pega AI Blueprint and Pega's AI-powered workflow and decisioning capabilities. The team is customer-centric, technical, business/value outcome driven, and focused on transforming government clients through Pega's solutions. Picture Yourself at Pega: This must be one of the most exciting roles in the industry today. You will lead a top performing and highly talented team and work with award winning solutions. Government organizations are transforming with speed, Pega's tools and solutions are right there to help them. You will play a critical role driving Pega's strategy using Pega AI Blueprint and Predictable AI. Blueprint changes the way we interact and work with our customers dramatically, reducing time it takes to drive customers' outcomes and value. As the Solutions Consulting leader, you're at the forefront of this change, being a true Blueprint advocate and leader. This role provides a great opportunity to build on the foundations of the team through introducing the Solution Designer approach, turning customer ideas/needs into solutions in weeks. Reporting to the Senior Director Solution Consulting for the EMEA North region, you will be a key element of both the EMEA North Government GTM leadership, and the EMEA North Solutions Consulting leadership teams. Towards our customers you are the technical representative at executive level being a partner for our most strategic customers CTO's. You're an energetic team player with a passion for Government organizations, who will act as a thought leader, and represent Pega's core technology to the outside world. Your vision, ambition, and leadership will be critical as we continue to grow our revenue and rapidly expand our presence in 2026 and beyond. What You'll Do at Pega: Technical Sales Strategy and Execution Use Pega AI Blueprint and Predictable AI to help Government organizations to drive citizen outcomes, innovate, reduce costs and modernize their legacy estates. Coach and lead the team in Qualification, Solution Design, answering RFPs and RFIs and development of best practice technical solutions that leverage Pega's solutions. Proactively support and work with the Solutions Consulting and Sales teams in Designing Solutions, present and demonstrate and share best practice to "raise the bar". Engage and develop relationships with client and partner executives acting as counterpart for our most strategic CIO's/CTO's. Be a recognized thought leader and domain expert in Pega solutions, representing Pega to the outside world (Social, industry bodies, strategic government departments) and at events. Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach. Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system). Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies. Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega. Leadership & Collaboration Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach. Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system). Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies. Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega. People Development Lead the team towards the best Solution Designers in the industry. Cultivate your team through coaching, hiring, goal setting, career development, and performance management. Develop and maintain cutting-edge Solutions Consultant knowledge of Pega AI Blueprint, Pega Platform, GenAI capabilities, and other core Pega technologies in partnership with the Product teams. Oversee the Solutions Consultants to ensure accurate planning and coordination of all requests for resources from the sales field to ensure a balanced workload across the team. Who You Are: An ambitious leader, coach, with an understanding and background in Government. Passionate about people, Pega AI Blueprint, technology, and the transformative potential of workflow and Predictable AI. Enjoy being hands-on in the field, coaching and leading by example to secure results on critical engagements with enterprise clients. Willing to travel throughout the region to support the business. Based in the UK and SC cleared or clearable. What You've Accomplished: Management experience and/or a successful track record leading Solution Consulting engagements in Government organizations. Technical acumen with strong preference for experience in Workflow, Process management, CRM, BPM, and AI. You worked with customer in the UYK Government industry building trust with executive stakeholders. Demonstrated leadership and initiative to build scale, and driven growth. Led large scale Enterprise sales engagements from a Solutions Consulting perspective. A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact. Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation. Continuous learning and development opportunities in core Pega technologies and AI-driven solutions. An innovative, inclusive, agile, and structured work environment. Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company. Pega Offers You: A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact. Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation. Continuous learning and development opportunities in core Pega technologies and AI-driven solutions. An innovative, inclusive, agile, and structured work environment. Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company. Job ID: 23057 AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it. Culture - At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations - If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits. Labor Condition Applications GDPR Candidate Privacy Notice Pegasystems Limited UK Gender Pay Gap Statement EEO/AA Policy Statement Your Employee Rights Under the Family and Medical Leave Act E-Verify Notice . click apply for full job details
Foresight Search Ltd
Senior Quantity Surveyor
Foresight Search Ltd Rogerstone, Gwent
Title: Senior Quantity Surveyor Location: Newport with 1 day per week travelling Salary: £60,000 to £65,000 + car allownance Sector: High end Rrefurbishment projects £100k - £1million Start Date: ASAP Quantity Surveyor - The Company: Our client is a highly sought after and successful main contractor with an established reputation across high end refurbishment projects as well as small construction projects. Typical projects are across governement office contracts as well as Commercial sectors and are fast paced 6-8 week, high quality bespoke jobs. Quantity Surveyor - The Role: A fantastic opportunity for an experienced Quantity Surveyor to run varied and interesting refurbsihment contracts as part of a successful commercial team. There is a pathway to progress to Commercial Manager within 6-9 months. You will be responsible for leading the day to day commercial aspects of refurbishment of projects from Estimating through to completion, and will have good knowledge of contracts. This position will report to a Director and offers an enjotable and energetic place to work with excellent opportunity to progress and projects nationally. Typical duties & responsibilities: Pricing jobs To ensure optimum commercial return is achieved for the project. Help to prepare the cost / value reconciliation reports accurately Prepare and agree interim valuations at the agreed dates to gain the best commercial advantage for the company. Assist in-agreeing final accounts with subcontractors to maximise project margins. Ensure sub contract orders are prepared in accordance with company procedure with reference to the date given on the procurement schedules and / or in accordance with the contract programme having achieved the appropriate approvals. Maintain control of sub contractor s accounts and minimise the cost of any variations. Manage subcontracts in terms of valuation and correspondence. To carry out duties as quantity surveyor on projects as instructed. To ensure optimum commercial return is achieved for the project in their control. Prepare or assist with cost / value reconciliation reports on a monthly basis accurately reporting the forecast final financial position of the project. Prepare turnover cash flow forecasts as directed by line manager at the commencement of all projects, updating as required and recording actual valuation achieved against forecast. Quantity Surveyor - The Person You will have at least 5 years experience with either a national or regional construction main contractor Demonstrable experience of working on refurbishment projects Keen to progress a long term career as QS and beyond Innovative - ability to identify better ways of doing things A good team player, someone who wants to be part of a growing business to achieve common goals. Commutible to central Bristol office daily (with 1 day WFH) Quantity Surveyor - The Reward: Competitive salary Company benefits package Varied and unique projects across sectors Progress your career to Commercial Manager Please contact Foresight Search for more information on this, or any other vacancy (phone number removed)
Jan 29, 2026
Full time
Title: Senior Quantity Surveyor Location: Newport with 1 day per week travelling Salary: £60,000 to £65,000 + car allownance Sector: High end Rrefurbishment projects £100k - £1million Start Date: ASAP Quantity Surveyor - The Company: Our client is a highly sought after and successful main contractor with an established reputation across high end refurbishment projects as well as small construction projects. Typical projects are across governement office contracts as well as Commercial sectors and are fast paced 6-8 week, high quality bespoke jobs. Quantity Surveyor - The Role: A fantastic opportunity for an experienced Quantity Surveyor to run varied and interesting refurbsihment contracts as part of a successful commercial team. There is a pathway to progress to Commercial Manager within 6-9 months. You will be responsible for leading the day to day commercial aspects of refurbishment of projects from Estimating through to completion, and will have good knowledge of contracts. This position will report to a Director and offers an enjotable and energetic place to work with excellent opportunity to progress and projects nationally. Typical duties & responsibilities: Pricing jobs To ensure optimum commercial return is achieved for the project. Help to prepare the cost / value reconciliation reports accurately Prepare and agree interim valuations at the agreed dates to gain the best commercial advantage for the company. Assist in-agreeing final accounts with subcontractors to maximise project margins. Ensure sub contract orders are prepared in accordance with company procedure with reference to the date given on the procurement schedules and / or in accordance with the contract programme having achieved the appropriate approvals. Maintain control of sub contractor s accounts and minimise the cost of any variations. Manage subcontracts in terms of valuation and correspondence. To carry out duties as quantity surveyor on projects as instructed. To ensure optimum commercial return is achieved for the project in their control. Prepare or assist with cost / value reconciliation reports on a monthly basis accurately reporting the forecast final financial position of the project. Prepare turnover cash flow forecasts as directed by line manager at the commencement of all projects, updating as required and recording actual valuation achieved against forecast. Quantity Surveyor - The Person You will have at least 5 years experience with either a national or regional construction main contractor Demonstrable experience of working on refurbishment projects Keen to progress a long term career as QS and beyond Innovative - ability to identify better ways of doing things A good team player, someone who wants to be part of a growing business to achieve common goals. Commutible to central Bristol office daily (with 1 day WFH) Quantity Surveyor - The Reward: Competitive salary Company benefits package Varied and unique projects across sectors Progress your career to Commercial Manager Please contact Foresight Search for more information on this, or any other vacancy (phone number removed)
Senior Customer Success Manager (German Speaking)
Sitetracker Hackney, London
The Opportunity Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you'll directly impact customer retention and growth by demonstrating tangible value and ROI. As someone that can speak fluent or business level German, you will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the DACH region while experiencing constant growth challenges and opportunities. What You'll Do As a Senior Customer Success Manager who speaks German, you will use your ability to conduct business discussions, negotiations, strategic conversations and be instrumental in driving customer value across the dynamic DACH region, partnering with a diverse portfolio of Enterprise, Strategic, and Regional accounts. You will own the strategic relationship, meticulously creating, maintaining, and executing success and account plans that clearly articulate ROI and Sitetracker's business value. This includes skillfully navigating complex customer organizations to build deep rapport and trust with senior leadership, understanding their mission-critical milestones and strategic objectives. You will proactively assess and diagnose customer challenges, developing comprehensive mitigation plans to prevent churn and elevate the overall customer experience through seamless cross-functional collaboration. Furthermore, you will continuously reinforce and improve Customer Success processes, always seeking to go above and beyond in every interaction, both externally with clients and internally with our teams. You will serve as a vital conduit, ensuring our customers' voices are heard and their evolving needs are met with innovative solutions. The Skills You'll Have Core Customer Success Manager skills: Manage a diverse portfolio of Enterprise, Strategic, and Regional accounts, applying high-touch engagement models and demonstrating adaptable ways of working. Create and execute impactful account and success plans, demonstrating a commitment to customer-focused initiatives. Drive the renewal of six-figure (mandatory) and ideally seven-figure contracts, showcasing your expertise in contract lifecycle management. Proactively map out your territory, anticipating issues and blockers independently to ensure smooth customer journeys. Pursue early and multi-year renewals autonomously, demonstrating a strong grasp of long-term account strategy. Improving customer experience and satisfaction, including stakeholder management: Fostered deep customer relationships through working in a 'high-touch' engagement model Engages effectively at all levels of a business, from daily interactions with mid-management to monthly/quarterly executive cadences. Expertise in creating and delivering compelling content tailored for executive audiences, articulating complex value propositions. Identifies quick wins across your portfolio to rapidly improve user adoption and client satisfaction. Quickly builds and establishes strong, trusted relationships with Business Sponsors and Economic Buyers. Demonstrating 'Business Value Realisation' (BVR), and contract value: Ability to identify, demonstrate, and achieve quantifiable business value for your customer(s), aligning with their strategic objectives. Clearly articulate how you identified value, how it aligned to a customer's overall business objectives, and how it was delivered and measured. Creates jointly-owned success plans with customers and validates business value with customer executives. Builds out Success Stories and collaborates with Marketing to publish these with clients, showcasing impact. Generates public endorsements from clients, serving as powerful advocates for Sitetracker's solutions. Technical Aptitude: Has previously worked in or with technically focused positions, such as pre-sales, solutions/sales engineering, or implementations. Ability to demonstrate, configure, or customize prior tools and platforms to meet specific business needs. Proficient in using modern office suites like Google Docs, PowerPoint, Excel, and various reporting capabilities for day-to-day tasks. Ability to clearly articulate complex technical problems and devise custom technical solutions that drive tangible customer outcomes. Within 90 Days, You'll: Successfully create and initiate success & account plans for your assigned portfolio of key DACH accounts, aligning with customer and Sitetracker objectives. Begin to deeply engage with senior customer leadership across your region, building initial rapport and understanding their critical business drivers and strategic vision. Proactively assess and diagnose initial customer issues, collaborating with cross-functional teams to formulate and implement actionable mitigation plans. Within 180 Days, You'll: Consistently execute and refine your success & account plans, actively demonstrating tangible ROI and business value to customers through clear metrics and outcomes. Expertly navigate complex customer organizations, turning detractors into champions and driving internal cross-functional improvements that enhance the customer experience. Proactively identify and champion opportunities for customer experience enhancement, adoption, and retention, becoming a vocal advocate for customer needs within Sitetracker. Within 365 Days, You'll: Consistently drive retention and expansion across your entire DACH portfolio, significantly contributing to Sitetracker's growth through strong renewals and increased platform utilization. Solidify your position as a trusted advisor for senior customer leadership, influencing their long-term strategy and ensuring Sitetracker is an indispensable partner. Shape and optimize Customer Success practices within the DACH region, contributing directly to Sitetracker's global CS operational excellence and market leadership.
Jan 29, 2026
Full time
The Opportunity Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you'll directly impact customer retention and growth by demonstrating tangible value and ROI. As someone that can speak fluent or business level German, you will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the DACH region while experiencing constant growth challenges and opportunities. What You'll Do As a Senior Customer Success Manager who speaks German, you will use your ability to conduct business discussions, negotiations, strategic conversations and be instrumental in driving customer value across the dynamic DACH region, partnering with a diverse portfolio of Enterprise, Strategic, and Regional accounts. You will own the strategic relationship, meticulously creating, maintaining, and executing success and account plans that clearly articulate ROI and Sitetracker's business value. This includes skillfully navigating complex customer organizations to build deep rapport and trust with senior leadership, understanding their mission-critical milestones and strategic objectives. You will proactively assess and diagnose customer challenges, developing comprehensive mitigation plans to prevent churn and elevate the overall customer experience through seamless cross-functional collaboration. Furthermore, you will continuously reinforce and improve Customer Success processes, always seeking to go above and beyond in every interaction, both externally with clients and internally with our teams. You will serve as a vital conduit, ensuring our customers' voices are heard and their evolving needs are met with innovative solutions. The Skills You'll Have Core Customer Success Manager skills: Manage a diverse portfolio of Enterprise, Strategic, and Regional accounts, applying high-touch engagement models and demonstrating adaptable ways of working. Create and execute impactful account and success plans, demonstrating a commitment to customer-focused initiatives. Drive the renewal of six-figure (mandatory) and ideally seven-figure contracts, showcasing your expertise in contract lifecycle management. Proactively map out your territory, anticipating issues and blockers independently to ensure smooth customer journeys. Pursue early and multi-year renewals autonomously, demonstrating a strong grasp of long-term account strategy. Improving customer experience and satisfaction, including stakeholder management: Fostered deep customer relationships through working in a 'high-touch' engagement model Engages effectively at all levels of a business, from daily interactions with mid-management to monthly/quarterly executive cadences. Expertise in creating and delivering compelling content tailored for executive audiences, articulating complex value propositions. Identifies quick wins across your portfolio to rapidly improve user adoption and client satisfaction. Quickly builds and establishes strong, trusted relationships with Business Sponsors and Economic Buyers. Demonstrating 'Business Value Realisation' (BVR), and contract value: Ability to identify, demonstrate, and achieve quantifiable business value for your customer(s), aligning with their strategic objectives. Clearly articulate how you identified value, how it aligned to a customer's overall business objectives, and how it was delivered and measured. Creates jointly-owned success plans with customers and validates business value with customer executives. Builds out Success Stories and collaborates with Marketing to publish these with clients, showcasing impact. Generates public endorsements from clients, serving as powerful advocates for Sitetracker's solutions. Technical Aptitude: Has previously worked in or with technically focused positions, such as pre-sales, solutions/sales engineering, or implementations. Ability to demonstrate, configure, or customize prior tools and platforms to meet specific business needs. Proficient in using modern office suites like Google Docs, PowerPoint, Excel, and various reporting capabilities for day-to-day tasks. Ability to clearly articulate complex technical problems and devise custom technical solutions that drive tangible customer outcomes. Within 90 Days, You'll: Successfully create and initiate success & account plans for your assigned portfolio of key DACH accounts, aligning with customer and Sitetracker objectives. Begin to deeply engage with senior customer leadership across your region, building initial rapport and understanding their critical business drivers and strategic vision. Proactively assess and diagnose initial customer issues, collaborating with cross-functional teams to formulate and implement actionable mitigation plans. Within 180 Days, You'll: Consistently execute and refine your success & account plans, actively demonstrating tangible ROI and business value to customers through clear metrics and outcomes. Expertly navigate complex customer organizations, turning detractors into champions and driving internal cross-functional improvements that enhance the customer experience. Proactively identify and champion opportunities for customer experience enhancement, adoption, and retention, becoming a vocal advocate for customer needs within Sitetracker. Within 365 Days, You'll: Consistently drive retention and expansion across your entire DACH portfolio, significantly contributing to Sitetracker's growth through strong renewals and increased platform utilization. Solidify your position as a trusted advisor for senior customer leadership, influencing their long-term strategy and ensuring Sitetracker is an indispensable partner. Shape and optimize Customer Success practices within the DACH region, contributing directly to Sitetracker's global CS operational excellence and market leadership.
Customer Success Manager
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Jan 29, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Senior People Partner
Environment Bank
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Installation Partner
B&Q Limited
Overview Permanent From £40,000 - £50,000 + Pension + PMI +ShareSave+ 6.6 weeks holiday+ Field-based working Field-Based (North-West and Central regions) + CAR PROVIDED BY US A full driving license is required, as the role will require you to be mobile across the North-West and Central regions of our store estate We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as an Installations Partnerand you'll be a big part of this. Role Purpose: To partner the Regional Managers to support the delivery of B&Qs installations service strategy in supporting, educating and coaching store leadership teams. What's the job? Key Accountabilities / Responsibilities: Stores: Work in partnership with Regional Managers and Unit Managers to successfully implement the B&Q installations plan. Form strong relationships/partnerships within your regional teams. Have a regular discussion with Regional Managers and Unit Managers using data and insights to help identify trends in the installation performance and respond to regional opportunities. Support stores to resolve customer issues and HLC complaints, protecting B&Q finance, brand and customers. Work with our installations support team to effectively resolve all installation warranty claims. Review and ensure correct processes in place consistently in stores. Provide content for quality training tools and deliver training and dedicated coaching to build confidence and knowledge in stores. Installers: Support stores with data lead insight for the sourcing, recruitment, development, and engagement of quality installers. Help build installer relationships, regularly listening to feedback and developing plans to improve our service. Identify capacity opportunities and offer support to recruit, develop and engage quality installers. Work closely with regions to ensure installer capacity meets future demand and business targets. Proposition: Develop the technical knowledge and capabilities of the store and installations support team. Propose and support the delivery of solutions to improve the installation proposition in conjunction with regional managers. Key Business Relationships: Regional Managers Store Management Teams Store showroom Teams Installers (external) Legal Quality & Aftercare team Electrical Governing Bodies (external) Gas Safe Register (external) Installations service providers & Dispute resolution organisations (external) What we need: Required Skills & Experience: In depth knowledge of the installation industry Dispute resolution processes awareness Experience of dealing with customer issues and complaints. Ability to identify and solve problems. Excellent communication skills. Financial and business acumen. Leading change. Coaching and developing colleagues (remote/in person) Excellent analytical skills. Good level of skill in Microsoft Office /Teams/ SharePoint. Organised and efficient. Takes Responsibility. Excellent level of engagement and influencing skills. Excellent level of attention to detail. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact for any recruitment adjustments.
Jan 29, 2026
Full time
Overview Permanent From £40,000 - £50,000 + Pension + PMI +ShareSave+ 6.6 weeks holiday+ Field-based working Field-Based (North-West and Central regions) + CAR PROVIDED BY US A full driving license is required, as the role will require you to be mobile across the North-West and Central regions of our store estate We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as an Installations Partnerand you'll be a big part of this. Role Purpose: To partner the Regional Managers to support the delivery of B&Qs installations service strategy in supporting, educating and coaching store leadership teams. What's the job? Key Accountabilities / Responsibilities: Stores: Work in partnership with Regional Managers and Unit Managers to successfully implement the B&Q installations plan. Form strong relationships/partnerships within your regional teams. Have a regular discussion with Regional Managers and Unit Managers using data and insights to help identify trends in the installation performance and respond to regional opportunities. Support stores to resolve customer issues and HLC complaints, protecting B&Q finance, brand and customers. Work with our installations support team to effectively resolve all installation warranty claims. Review and ensure correct processes in place consistently in stores. Provide content for quality training tools and deliver training and dedicated coaching to build confidence and knowledge in stores. Installers: Support stores with data lead insight for the sourcing, recruitment, development, and engagement of quality installers. Help build installer relationships, regularly listening to feedback and developing plans to improve our service. Identify capacity opportunities and offer support to recruit, develop and engage quality installers. Work closely with regions to ensure installer capacity meets future demand and business targets. Proposition: Develop the technical knowledge and capabilities of the store and installations support team. Propose and support the delivery of solutions to improve the installation proposition in conjunction with regional managers. Key Business Relationships: Regional Managers Store Management Teams Store showroom Teams Installers (external) Legal Quality & Aftercare team Electrical Governing Bodies (external) Gas Safe Register (external) Installations service providers & Dispute resolution organisations (external) What we need: Required Skills & Experience: In depth knowledge of the installation industry Dispute resolution processes awareness Experience of dealing with customer issues and complaints. Ability to identify and solve problems. Excellent communication skills. Financial and business acumen. Leading change. Coaching and developing colleagues (remote/in person) Excellent analytical skills. Good level of skill in Microsoft Office /Teams/ SharePoint. Organised and efficient. Takes Responsibility. Excellent level of engagement and influencing skills. Excellent level of attention to detail. What's in it for me? As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact for any recruitment adjustments.
Fusion People Ltd
Projects Director - PFI
Fusion People Ltd City, Birmingham
Regional Projects Director - PFI contracts. Central and Southern - Salary to c 120k As a Project Director, you will develop, track, and evaluate programmes to help achieve goals and objectives of the Central & Southwest business unit. The role will require oversight of a strong pipeline of Projects as well as delivery of Lifecycle works across a number of PFI contracts across the region. You will lead from a policy and process perspective a large and diverse team of operational project managers, technical, support staff, and contractors, both directly and indirectly, the majority of Project Managers will report in to senior members of staff on the contracts however you will be responsible for the larger projects and ensuring consistency of delivery in line with central PMO processes . You also create and manage complex budgets and business plans relating to project development and Lifecycle. Your experience will include providing strategic, technical, operational, commercial, financial, and managerial leadership to implement project delivery successfully. As a director, you have a background of conducting regular reviews to ensure all project activities are accountable, accurate, and meet financial deliverables, obligations and key performance metrics, specifically in relation to Health and Safety. The post holder will be responsible for delivering and securing projects at an annual value of circa 20m p.a. and Minor Works at circa 20m p.a. The aspiration of the business is to grow the turnover in these areas, whilst positively contributing to our Net Margin goals. A Bachelor's degree in Project Management, Engineering, Surveying, Business Administration, or a related field. A Master's degree is preferred Accreditation to relevant professional institute is preferred At least 10 years of experience in project management, with a proven track record of successful project delivery in the Construction industry Previous experience in a similar role Previous experience within the FM industry Previous experience in PFI Financial acumen Please apply online or call James Sampson on (phone number removed) Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jan 29, 2026
Full time
Regional Projects Director - PFI contracts. Central and Southern - Salary to c 120k As a Project Director, you will develop, track, and evaluate programmes to help achieve goals and objectives of the Central & Southwest business unit. The role will require oversight of a strong pipeline of Projects as well as delivery of Lifecycle works across a number of PFI contracts across the region. You will lead from a policy and process perspective a large and diverse team of operational project managers, technical, support staff, and contractors, both directly and indirectly, the majority of Project Managers will report in to senior members of staff on the contracts however you will be responsible for the larger projects and ensuring consistency of delivery in line with central PMO processes . You also create and manage complex budgets and business plans relating to project development and Lifecycle. Your experience will include providing strategic, technical, operational, commercial, financial, and managerial leadership to implement project delivery successfully. As a director, you have a background of conducting regular reviews to ensure all project activities are accountable, accurate, and meet financial deliverables, obligations and key performance metrics, specifically in relation to Health and Safety. The post holder will be responsible for delivering and securing projects at an annual value of circa 20m p.a. and Minor Works at circa 20m p.a. The aspiration of the business is to grow the turnover in these areas, whilst positively contributing to our Net Margin goals. A Bachelor's degree in Project Management, Engineering, Surveying, Business Administration, or a related field. A Master's degree is preferred Accreditation to relevant professional institute is preferred At least 10 years of experience in project management, with a proven track record of successful project delivery in the Construction industry Previous experience in a similar role Previous experience within the FM industry Previous experience in PFI Financial acumen Please apply online or call James Sampson on (phone number removed) Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
NG Bailey
Senior Quantity Surveyor - Commercial
NG Bailey
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Jan 29, 2026
Full time
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Caretech
Care Locality Manager
Caretech
Care Locality Manager - East Sussex & Kent Salary : £61,000.00 plus car allowance £4,800.00 Travel : Regular travel across allocated services CareTech is a person-centred care company providing high-quality support to adults across the UK. Our vision is a world where everyone has equal opportunities to live independently and make their own choices. We refer to this as "Extraordinary Days, Every Day". We are looking to appoint a dynamic and forward thinking Locality Manager to join CareTech's Adult Services Division, overseeing a portfolio of Residential Services that support adults with learning disabilities, autism, and mental health needs across Kent and East Sussex. Reporting to the Performance Director, this role provides operational and commercial leadership across a defined geographical area. You will lead, support, and develop a team of Service Managers to ensure high-quality, person-centred care, compliance with regulatory standards, and efficient service delivery within agreed budgets. Main Roles and Responsibilities: Quality - Leading with Integrity and Accountability Work collaboratively with service users, families, and teams to co-produce care approaches that reflect their cultural heritage, individual goals and independence. Champion a person-centred and strengths-based approach that enables individuals to live independently and achieve meaningful outcomes which uphold and value diversity of thought and backgrounds. Ensure all services are fully compliant with CQC/CIW regulations, striving for 'Good' or 'Outstanding' ratings across the locality. Lead internal audits, safeguarding responses, incident investigations, and the implementation of improvement plans. Lead the implementation of organisational changes within the locality, ensuring that changes are effectively managed and that teams receive the support needed to adapt. Monitor and report on quality KPIs, embedding a culture of reflective practice and continuous learning. To nurture the involvement of people supported at all levels within the organisation. Stay informed on best practices, legislation (e.g., MCA, DoLS, Mental Health Act), and sector innovations to enhance service quality. Promote, develop and monitor the company's Health and Safety Policy and Procedures throughout the locality. To work with all staff ensuring that Policy and Procedures are understood and acted upon to establish a positive safety culture Actively participate in meetings and committees to represent the interests of the service and its users. Ensure regulatory requirements are met and ensure all services have a clear plan for improvement and sustainability, escalating concerns as required. People - Inspiring Teams & Growing Talent Provide visible, supportive leadership to Service Managers and frontline teams, ensuring a skilled, compassionate, and resilient workforce. Conduct regular performance reviews to monitor staff performance, provide constructive feedback, and recognise achievements. Implement development plans that support both professional growth and operational needs. Organise regular management meetings with your team & prepare agendas and approve minutes. Build a strong culture of trust, development, and recognition that reflects the CareTech values of Positive, Empowering, and Person-Centred. Oversee recruitment, onboarding, supervision, and development of staff across the region. Foster a culture of accountability, inclusion, safety, and professional growth. Ensure staff are trained and competent in their role and are proficient in supporting complex behaviours, mental health needs, and positive behavioural support (PBS) strategies. Deploy robust performance and capability management interventions, with the support of HR, to ensure that concerns are dealt with promptly and decisively. Where appropriate, take part in any grievance or disciplinary action in line with Policy & Procedures. Promote wellbeing, engagement, and retention through recognition, career progression, and open communication. Commercials - Delivering Sustainable Services Manage locality budgets, controlling spend while maintaining high standards of care and support. Where anomalies and variances arise, ensure remedial action is taken in a timely fashion. Drive service occupancy and ensure commissioned hours are delivered efficiently and compliantly; working in partnership with the Referrals Team. Build strong, collaborative relationships with commissioners, local authorities, ICBs, and other stakeholders, sharing insights wider within CareTech. Contribute to regional business development, including tender responses. Lead on the mobilisation of new services and ensure existing services are operating at full capacity and in line with contractual expectations. Create solutions to future proof current and existing services, either by way of re-modelling, reconfiguring or repurposing the current portfolio. Report monthly on financial and operational performance in line with agreed priorities, identifying risks and opportunities in service delivery. Prepare reports and deliver presentations in pursuit of promoting your locality both internal and external to the organisation. Rewards & Benefits Dedicated learning and development programmes Free DBS Check Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Career progression within the company CareTech Foundation - opportunity to apply for family and friends grants Successful candidates will be required to complete an enhanced DBS disclosure prior to commencing employment; the disclosure expense will be met by the employer. If you have not heard from us within 14 days, please assume that you have not been successful on this occasion. Please feel free to apply for other suitable roles in the future. CareTech are proud to confirm that they are a "Disability Confident Leader".
Jan 29, 2026
Full time
Care Locality Manager - East Sussex & Kent Salary : £61,000.00 plus car allowance £4,800.00 Travel : Regular travel across allocated services CareTech is a person-centred care company providing high-quality support to adults across the UK. Our vision is a world where everyone has equal opportunities to live independently and make their own choices. We refer to this as "Extraordinary Days, Every Day". We are looking to appoint a dynamic and forward thinking Locality Manager to join CareTech's Adult Services Division, overseeing a portfolio of Residential Services that support adults with learning disabilities, autism, and mental health needs across Kent and East Sussex. Reporting to the Performance Director, this role provides operational and commercial leadership across a defined geographical area. You will lead, support, and develop a team of Service Managers to ensure high-quality, person-centred care, compliance with regulatory standards, and efficient service delivery within agreed budgets. Main Roles and Responsibilities: Quality - Leading with Integrity and Accountability Work collaboratively with service users, families, and teams to co-produce care approaches that reflect their cultural heritage, individual goals and independence. Champion a person-centred and strengths-based approach that enables individuals to live independently and achieve meaningful outcomes which uphold and value diversity of thought and backgrounds. Ensure all services are fully compliant with CQC/CIW regulations, striving for 'Good' or 'Outstanding' ratings across the locality. Lead internal audits, safeguarding responses, incident investigations, and the implementation of improvement plans. Lead the implementation of organisational changes within the locality, ensuring that changes are effectively managed and that teams receive the support needed to adapt. Monitor and report on quality KPIs, embedding a culture of reflective practice and continuous learning. To nurture the involvement of people supported at all levels within the organisation. Stay informed on best practices, legislation (e.g., MCA, DoLS, Mental Health Act), and sector innovations to enhance service quality. Promote, develop and monitor the company's Health and Safety Policy and Procedures throughout the locality. To work with all staff ensuring that Policy and Procedures are understood and acted upon to establish a positive safety culture Actively participate in meetings and committees to represent the interests of the service and its users. Ensure regulatory requirements are met and ensure all services have a clear plan for improvement and sustainability, escalating concerns as required. People - Inspiring Teams & Growing Talent Provide visible, supportive leadership to Service Managers and frontline teams, ensuring a skilled, compassionate, and resilient workforce. Conduct regular performance reviews to monitor staff performance, provide constructive feedback, and recognise achievements. Implement development plans that support both professional growth and operational needs. Organise regular management meetings with your team & prepare agendas and approve minutes. Build a strong culture of trust, development, and recognition that reflects the CareTech values of Positive, Empowering, and Person-Centred. Oversee recruitment, onboarding, supervision, and development of staff across the region. Foster a culture of accountability, inclusion, safety, and professional growth. Ensure staff are trained and competent in their role and are proficient in supporting complex behaviours, mental health needs, and positive behavioural support (PBS) strategies. Deploy robust performance and capability management interventions, with the support of HR, to ensure that concerns are dealt with promptly and decisively. Where appropriate, take part in any grievance or disciplinary action in line with Policy & Procedures. Promote wellbeing, engagement, and retention through recognition, career progression, and open communication. Commercials - Delivering Sustainable Services Manage locality budgets, controlling spend while maintaining high standards of care and support. Where anomalies and variances arise, ensure remedial action is taken in a timely fashion. Drive service occupancy and ensure commissioned hours are delivered efficiently and compliantly; working in partnership with the Referrals Team. Build strong, collaborative relationships with commissioners, local authorities, ICBs, and other stakeholders, sharing insights wider within CareTech. Contribute to regional business development, including tender responses. Lead on the mobilisation of new services and ensure existing services are operating at full capacity and in line with contractual expectations. Create solutions to future proof current and existing services, either by way of re-modelling, reconfiguring or repurposing the current portfolio. Report monthly on financial and operational performance in line with agreed priorities, identifying risks and opportunities in service delivery. Prepare reports and deliver presentations in pursuit of promoting your locality both internal and external to the organisation. Rewards & Benefits Dedicated learning and development programmes Free DBS Check Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Career progression within the company CareTech Foundation - opportunity to apply for family and friends grants Successful candidates will be required to complete an enhanced DBS disclosure prior to commencing employment; the disclosure expense will be met by the employer. If you have not heard from us within 14 days, please assume that you have not been successful on this occasion. Please feel free to apply for other suitable roles in the future. CareTech are proud to confirm that they are a "Disability Confident Leader".
NG Bailey
Senior Quantity Surveyor - Commercial
NG Bailey Leeds, Yorkshire
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Jan 29, 2026
Full time
Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Insolvency Manager
Sumer Group Holdings Limited Bath, Somerset
Insolvency Manager Department: Restructuring Employment Type: Permanent Location: Bath Monahans, part of the Sumer Group, is a forward-thinking firm of accountants, tax specialists and business advisers with a strong reputation for delivering expert advice that truly makes a difference. With an expanding regional footprint and a fast-growing Insolvency & Recovery team, we work at the heart of complex and time critical situations, helping businesses and individuals navigate financial challenges with clarity, confidence and care. We are seeking an experienced Insolvency Corporate Manager to join our established and growing Insolvency & Recovery team. This is a pivotal role offering the opportunity to help shape and build the team, drawing on your technical expertise to deliver high quality corporate insolvency solutions. You will take ownership of a diverse corporate insolvency caseload, acting as a trusted adviser to clients and stakeholders while playing a key role in developing, mentoring and supporting junior team members. Working closely with senior leadership, you will contribute to the strategic growth of the insolvency function, helping to strengthen Monahans' market presence and reputation for excellence. Key Responsibilities Managing a portfolio of corporate insolvency cases, including CVLs, MVLs, administrations and liquidations Acting as the main point of contact for directors, stakeholders and professional advisery Overseeing case strategy, compliance, and statutory requirements Reviewing reports, statements of affairs and case documentation Mentoring and supervising junior staff, supporting their development Contributing to business development and strengthening professional networks Skills, Knowledge & Expertise CPI / JIEB qualified (or working towards JIEB) Strong experience in corporate insolvency within a professional services environment Excellent technical knowledge and attention to detail Confident communicator with strong client relationship skills Commercially aware with the ability to manage competing priorities Job Benefits Competitive salary and benefits package Flexible and hybrid working options Clear progression opportunities within a growing firm Supportive, collaborative team culture Ongoing training and professional development
Jan 29, 2026
Full time
Insolvency Manager Department: Restructuring Employment Type: Permanent Location: Bath Monahans, part of the Sumer Group, is a forward-thinking firm of accountants, tax specialists and business advisers with a strong reputation for delivering expert advice that truly makes a difference. With an expanding regional footprint and a fast-growing Insolvency & Recovery team, we work at the heart of complex and time critical situations, helping businesses and individuals navigate financial challenges with clarity, confidence and care. We are seeking an experienced Insolvency Corporate Manager to join our established and growing Insolvency & Recovery team. This is a pivotal role offering the opportunity to help shape and build the team, drawing on your technical expertise to deliver high quality corporate insolvency solutions. You will take ownership of a diverse corporate insolvency caseload, acting as a trusted adviser to clients and stakeholders while playing a key role in developing, mentoring and supporting junior team members. Working closely with senior leadership, you will contribute to the strategic growth of the insolvency function, helping to strengthen Monahans' market presence and reputation for excellence. Key Responsibilities Managing a portfolio of corporate insolvency cases, including CVLs, MVLs, administrations and liquidations Acting as the main point of contact for directors, stakeholders and professional advisery Overseeing case strategy, compliance, and statutory requirements Reviewing reports, statements of affairs and case documentation Mentoring and supervising junior staff, supporting their development Contributing to business development and strengthening professional networks Skills, Knowledge & Expertise CPI / JIEB qualified (or working towards JIEB) Strong experience in corporate insolvency within a professional services environment Excellent technical knowledge and attention to detail Confident communicator with strong client relationship skills Commercially aware with the ability to manage competing priorities Job Benefits Competitive salary and benefits package Flexible and hybrid working options Clear progression opportunities within a growing firm Supportive, collaborative team culture Ongoing training and professional development

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