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Divisional Operations Director
NHS
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
Feb 15, 2026
Full time
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
Freight Personnel
Telesales Team Leader
Freight Personnel Coventry, Warwickshire
Job Purpose: Ensure the our Express Parcels/ eCommerce clients Direct Sales Channel achieves it's annual customer retention growth and new business targets revenue via the management of the direct sales team of 10. Through the effective deployment of the sales strategy, call cycle, business plans and commercial sales policies, whilst positively advocating and adhering to the our clients standards and core values. This will be achieved by leading and driving the development of 10 quality direct sales executives, engaging and inspiring, strong communication and sales coaching alongside close working relationships with all cross functional and central support teams, local and regional management. Key Responsibilities: - Set and communicate clear sales targets and performance expectations for the team. - Monitor individual and team performance, providing regular feedback and coaching. - Maintain and grow relationships with key accounts - Ensure the team are developing and passing on business to the relevant area of the business if the acount exceeds set revenue threshold (eg. Field Sales / Corporate) - Monitor sales metrics and create weekly reports for Head of Telesales & Admin to show progress. - Involved in the recruitment, training and management of the Direct Sales team. - Manage, coach and develop the team to ensure they exceed their targets via acquisition of New Business Revenue, Extra Business from existing customers , regains from previous traders and appointments booked for the Field sales team. - Ensure the team work exceed productivity KPIs. - Be the first point of escalation for customer queries / issues and work with support teams to ensure customer issues are resolved. - Proactively drive profit improvements via support with implementation of the GPI and supporting the team to manage "ship to profile" - Build and maintain a strong pipeline using opportunities from existing, regains and through new acquisition domestic and International products. - Achieve monthly, quarterly, annual targets - Monitor the gathering and updating of accurate customer information using the company's Salesforce system and quality updates of acitivity - Correct usage of Salesforce - Log all activity, updates, customer status, Opportunities - Understand customer trends identification of downturns in the prevention of attrition. - Work within business parameters for the approval of Profiles and Rate Amendments - Ensure all new acquisitions have a fully signed agreement by the customer - Ensure that all relevant documentation is accurately completed on time - Attend regular Team Meetings, contributing ideas to change and improve the customer experience and the performance of the team. - Undertake any reasonable duty as requested. - Report any identified issues or concerns in a timely manner - Have an excellent and sound understanding of our clients products and services and operating procedures - Work together as a team, provide cover for members of your team when required People Management Responsibilities: - Manage a team of 10 Telesales stff who will generate, manage and develop revenue through acquisition of new customers and booking appointments for the field sales. - Responsible for helping with the recruitment, retention, talent development and sales succession planning - Responsible for the team engagement, motivation and overseeing all tasks and assignments - Generates commitment, motivation and enthusiasm for the Brand, Company and Division Inspirational leadership - Leads and manages the team/s and performance targets in cooperation with division leadership, commercial, finance, National Telesales Manager and ultimately Head of Telesales & Admin. - Evaluates performance and takes appropriate action when and where required to address underperformance and recognise and reward success across sales compensation and recognition schemes Education / Qualification / Certification Requirements: - Educated to GCSE standard of education or equivalent - Sales Professional qualifications not essential but an advantage - More than 2 years' Telesales experience Experience, Knowledge and Skills: - Proven industry experience with a good understanding of all aspects of distribution. - Extensive experience of leading and inspiring a sales function or in a Senior Telesales role, ready for the step up - Must be fully commercially aware with a full understanding of P&L and performance measures. - Ability to plan and develop strategies, prepare and present proposals and make clear business decisions. - Knowledge of UK and International regions is required
Feb 14, 2026
Full time
Job Purpose: Ensure the our Express Parcels/ eCommerce clients Direct Sales Channel achieves it's annual customer retention growth and new business targets revenue via the management of the direct sales team of 10. Through the effective deployment of the sales strategy, call cycle, business plans and commercial sales policies, whilst positively advocating and adhering to the our clients standards and core values. This will be achieved by leading and driving the development of 10 quality direct sales executives, engaging and inspiring, strong communication and sales coaching alongside close working relationships with all cross functional and central support teams, local and regional management. Key Responsibilities: - Set and communicate clear sales targets and performance expectations for the team. - Monitor individual and team performance, providing regular feedback and coaching. - Maintain and grow relationships with key accounts - Ensure the team are developing and passing on business to the relevant area of the business if the acount exceeds set revenue threshold (eg. Field Sales / Corporate) - Monitor sales metrics and create weekly reports for Head of Telesales & Admin to show progress. - Involved in the recruitment, training and management of the Direct Sales team. - Manage, coach and develop the team to ensure they exceed their targets via acquisition of New Business Revenue, Extra Business from existing customers , regains from previous traders and appointments booked for the Field sales team. - Ensure the team work exceed productivity KPIs. - Be the first point of escalation for customer queries / issues and work with support teams to ensure customer issues are resolved. - Proactively drive profit improvements via support with implementation of the GPI and supporting the team to manage "ship to profile" - Build and maintain a strong pipeline using opportunities from existing, regains and through new acquisition domestic and International products. - Achieve monthly, quarterly, annual targets - Monitor the gathering and updating of accurate customer information using the company's Salesforce system and quality updates of acitivity - Correct usage of Salesforce - Log all activity, updates, customer status, Opportunities - Understand customer trends identification of downturns in the prevention of attrition. - Work within business parameters for the approval of Profiles and Rate Amendments - Ensure all new acquisitions have a fully signed agreement by the customer - Ensure that all relevant documentation is accurately completed on time - Attend regular Team Meetings, contributing ideas to change and improve the customer experience and the performance of the team. - Undertake any reasonable duty as requested. - Report any identified issues or concerns in a timely manner - Have an excellent and sound understanding of our clients products and services and operating procedures - Work together as a team, provide cover for members of your team when required People Management Responsibilities: - Manage a team of 10 Telesales stff who will generate, manage and develop revenue through acquisition of new customers and booking appointments for the field sales. - Responsible for helping with the recruitment, retention, talent development and sales succession planning - Responsible for the team engagement, motivation and overseeing all tasks and assignments - Generates commitment, motivation and enthusiasm for the Brand, Company and Division Inspirational leadership - Leads and manages the team/s and performance targets in cooperation with division leadership, commercial, finance, National Telesales Manager and ultimately Head of Telesales & Admin. - Evaluates performance and takes appropriate action when and where required to address underperformance and recognise and reward success across sales compensation and recognition schemes Education / Qualification / Certification Requirements: - Educated to GCSE standard of education or equivalent - Sales Professional qualifications not essential but an advantage - More than 2 years' Telesales experience Experience, Knowledge and Skills: - Proven industry experience with a good understanding of all aspects of distribution. - Extensive experience of leading and inspiring a sales function or in a Senior Telesales role, ready for the step up - Must be fully commercially aware with a full understanding of P&L and performance measures. - Ability to plan and develop strategies, prepare and present proposals and make clear business decisions. - Knowledge of UK and International regions is required
Assistant Facilities Manager
Jones Lang LaSalle Incorporated
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Facilities Manager About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!Our goal is to provide enhanced workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client's personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety. With a focus on creating an environment that enhances productivity, collaboration, and well-being, you'll have the opportunity to create exceptional workplace experiences and drive client's colleague satisfaction and engagement to create opportunities for everyone to flourish. What this job involves: A multi-disciplinary Assistant Facilities Manager role responsible for the delivery of contracted services within a large London site for a global, financial services client. Range of intervention may include operational activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, and occupancy services.The Assistant Facilities Manager will be responsible for delivering an exceptional client service, having oversight of all contracted workspace services and working collaboratively with specialist department heads. They will ensure the timely and conscientious management of tasks, ensuring the building readiness. They will act as an ambassador of the JLL team, representing our JLL values in front of the client and wider stakeholders. Role and Responsibilities: Building Readiness Overall responsibility for the readiness of the building for the working day. Proactively identifying issues and working with the responsible operations teams (e.g. engineering, cleaning, mail) to manage them through to completion. The primary task for achieving this is by conducting floor walks. All floors should be walked at least weekly, with high profile floors walked daily. Any items found to be requiring attention will be logged in the work planning tool (Corrigo) and proactively managed to an efficient close. Any issues preventing efficient closure should be escalated through line management before impacting the colleague experience. Proactivity will be measured using the proactive Work Order dashboard. Responsible for the overall operations standards and as such will work in partnership with their colleagues and vendor partners to ensure work is delivered in a timely manner and to a high standard. Responsible for all signage seeking assistance from the wider team to design and position, but the suite of templates is their responsibility to maintain. Proactively review occupancy data throughout the day to identify areas that may require more attention to ensure ongoing readiness throughout the day. Support engineering with communicating any impacts of scheduled or unplanned works to the client and client's colleagues. This might be via the WorkPlace team but it is the responsibility of this role to ensure the communication is done. Identify any service need peaks (e.g. analysing building occupation or WO load), on a daily / weekly / monthly basis and act upon to ensure a smooth service delivery. Implement and monitor disaster recovery and business continuity plans. Experience focus and Team Work Supporting the Facilities Management team with preparations for events and any other requirements to enhance the workspace experience. Create a culture of personal accountability and ownership where the team provides a personal service and follows up as necessary. Represent one JLL at all project meetings, communicating plans back to the wider team and bringing in colleague SMEs when required. Run the daily brief, drawing out information from colleagues to ensure a one team attitude and approach. Communicate between teams and stakeholders, proactively sharing information and confirming actions. This includes not only your direct reports but also the JLL wider team incl. regional SMEs, the Client, Landlords, JLL partners, and others. Develop key stakeholder relationships for strategic planning, change management and communication at senior level (as opposed to day-to-day comms with general client's workforce which is managed by the Workplace Ambassadors). Coordination and communication of delivery for special requests requiring input from other teams (e.g. OoH working requests). Support the one JLL team with response and resolution of all incidents. Work with transformation team (including BI&T) to deliver projects and feedback on pilots. Proactively manage the IT relationship, supporting where required and overseeing IT issues that are impacting colleague experience, escalating where necessary. Management of supply partners, including formal governance and compliance. Working with them to bring innovation to the Account Management and client teams. Manage the JLL workspace team areas, ensuring they represent the best of our offering and are a good reflection of our JLL brand. Compliance Own the overall site performance metrics. Work with colleagues and vendor partners to proactively manage completion of all work load within SLAs and KPIs (not just the tasks directly responsible for). Be safer together - carry out assigned audits and inspections in a timely manner and work with colleagues to close out any actions. Ensure own training is up to date and support colleagues in ensuring all client governance requirements are up to date for all departments. Ensure finance processes are adhered to and tasks are completed in a timely manner. Review, interrogate and approve/decline ECAP requests prior to senior level approval. Ensure information on ECAP is adequate for senior review. Complete formal floor inspections in line with schedule. Support the security team with the recertification procedure for their key card management process. Ensure a safe and compliant building, for example reporting good catches and managing actions through to completion on CMO. Responsible for completion of any incident / accident investigations. Data / Administration Oversight for the collation and upkeep of all files and data that relate to the workplace. Contribute to formal reporting (SOR) by providing data and associated insights with recommendations to improve service. Be data insight champions, use data to make informed decisions and take knowledgeable action around the sit, be able to back up action and decisions with data. Ensure Corrigo data is accurate and up to date. Ensure all work orders are managed proactively, support operational colleagues to chase timely completion of
Feb 14, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Facilities Manager About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!Our goal is to provide enhanced workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client's personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety. With a focus on creating an environment that enhances productivity, collaboration, and well-being, you'll have the opportunity to create exceptional workplace experiences and drive client's colleague satisfaction and engagement to create opportunities for everyone to flourish. What this job involves: A multi-disciplinary Assistant Facilities Manager role responsible for the delivery of contracted services within a large London site for a global, financial services client. Range of intervention may include operational activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, and occupancy services.The Assistant Facilities Manager will be responsible for delivering an exceptional client service, having oversight of all contracted workspace services and working collaboratively with specialist department heads. They will ensure the timely and conscientious management of tasks, ensuring the building readiness. They will act as an ambassador of the JLL team, representing our JLL values in front of the client and wider stakeholders. Role and Responsibilities: Building Readiness Overall responsibility for the readiness of the building for the working day. Proactively identifying issues and working with the responsible operations teams (e.g. engineering, cleaning, mail) to manage them through to completion. The primary task for achieving this is by conducting floor walks. All floors should be walked at least weekly, with high profile floors walked daily. Any items found to be requiring attention will be logged in the work planning tool (Corrigo) and proactively managed to an efficient close. Any issues preventing efficient closure should be escalated through line management before impacting the colleague experience. Proactivity will be measured using the proactive Work Order dashboard. Responsible for the overall operations standards and as such will work in partnership with their colleagues and vendor partners to ensure work is delivered in a timely manner and to a high standard. Responsible for all signage seeking assistance from the wider team to design and position, but the suite of templates is their responsibility to maintain. Proactively review occupancy data throughout the day to identify areas that may require more attention to ensure ongoing readiness throughout the day. Support engineering with communicating any impacts of scheduled or unplanned works to the client and client's colleagues. This might be via the WorkPlace team but it is the responsibility of this role to ensure the communication is done. Identify any service need peaks (e.g. analysing building occupation or WO load), on a daily / weekly / monthly basis and act upon to ensure a smooth service delivery. Implement and monitor disaster recovery and business continuity plans. Experience focus and Team Work Supporting the Facilities Management team with preparations for events and any other requirements to enhance the workspace experience. Create a culture of personal accountability and ownership where the team provides a personal service and follows up as necessary. Represent one JLL at all project meetings, communicating plans back to the wider team and bringing in colleague SMEs when required. Run the daily brief, drawing out information from colleagues to ensure a one team attitude and approach. Communicate between teams and stakeholders, proactively sharing information and confirming actions. This includes not only your direct reports but also the JLL wider team incl. regional SMEs, the Client, Landlords, JLL partners, and others. Develop key stakeholder relationships for strategic planning, change management and communication at senior level (as opposed to day-to-day comms with general client's workforce which is managed by the Workplace Ambassadors). Coordination and communication of delivery for special requests requiring input from other teams (e.g. OoH working requests). Support the one JLL team with response and resolution of all incidents. Work with transformation team (including BI&T) to deliver projects and feedback on pilots. Proactively manage the IT relationship, supporting where required and overseeing IT issues that are impacting colleague experience, escalating where necessary. Management of supply partners, including formal governance and compliance. Working with them to bring innovation to the Account Management and client teams. Manage the JLL workspace team areas, ensuring they represent the best of our offering and are a good reflection of our JLL brand. Compliance Own the overall site performance metrics. Work with colleagues and vendor partners to proactively manage completion of all work load within SLAs and KPIs (not just the tasks directly responsible for). Be safer together - carry out assigned audits and inspections in a timely manner and work with colleagues to close out any actions. Ensure own training is up to date and support colleagues in ensuring all client governance requirements are up to date for all departments. Ensure finance processes are adhered to and tasks are completed in a timely manner. Review, interrogate and approve/decline ECAP requests prior to senior level approval. Ensure information on ECAP is adequate for senior review. Complete formal floor inspections in line with schedule. Support the security team with the recertification procedure for their key card management process. Ensure a safe and compliant building, for example reporting good catches and managing actions through to completion on CMO. Responsible for completion of any incident / accident investigations. Data / Administration Oversight for the collation and upkeep of all files and data that relate to the workplace. Contribute to formal reporting (SOR) by providing data and associated insights with recommendations to improve service. Be data insight champions, use data to make informed decisions and take knowledgeable action around the sit, be able to back up action and decisions with data. Ensure Corrigo data is accurate and up to date. Ensure all work orders are managed proactively, support operational colleagues to chase timely completion of
White Stuff
People Business Partner (Retail)
White Stuff
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: An experienced HR generalist with a proven track record in managing Retail human resources and partnering with senior business stakeholders. Experience working in a retailer environment is a must. You should have good working knowledge and experience of managing ER cases and formal processes (such as structure changes, performance reviews, contract adjustments etc). You will also have a keen interest in employee engagement and be a key driver of our internal values and culture. Primary objective of the job: As the People Business Partner for Retail, you will take responsibility for providing outstanding People support to colleagues within our Retail sector, across UK, Ireland and Germany by partnering closely with the Head of Retail, Regional and Cluster Managers and Germany Concession Managers. This role is a combination of HR generalist, delivering the core people processes and HR project management to support continuous development. The role will involve leading and developing a team. What you'll be doing: Leadership and Coaching Supporting the Retail leadership team to succeed, by building solid, open and dynamic relationships Building line manager capability by truly understanding stakeholder's accountabilities and barriers and identifying creative tools and mechanisms to support the development of a high performing culture Colleague Engagement Championing colleague engagement by developing innovative ways to drive talent development and staff retention by partnering Retail to identify opportunities and keeping engagement at the heart of everything we do Working alongside key stakeholders to ensure the communication and implementation of projects lands collaboratively and brilliantly Be the voice of Retail by listening to colleagues and rallying relevant areas of the business to support Employee Relations Increasing the capability of your team and line managers to manage ER cases effectively, commercially and in line with our company values, through coaching, training and advising (including disciplinary, grievance, performance management etc.) Identifying common ER trends or patterns and creating proactive solutions to rectify or remedy these for the future Ensuring a consistent approach throughout all business areas by working closely with other People team members Identifying opportunities to enhance and evolve existing or create new policies, processes and procedures to ensure White Stuff stays a great place to work Projects/Strategy/Core Helping create and shape the Retail People Strategy to support evolution and growth Partnering with the Retail leadership team to identify and advise on recommended organisational and change management strategies Ensuring the core People processes (such as Pay Review/ Bonus/ Appraisals) are delivered brilliantly Working alongside line managers and leaders to engage and take ownership of Talent Management and People Planning processes Constantly reviewing why and how we do things to make sure they are innovative, current, fit for purpose and in line with our company values What you'll need: 6 years operational People and ER experience - being able to effectively advise colleagues and partners on day-to-day and longer-term basis on complex People matters Management experience - leading and developing an exceptional People team Relationship building - being able to establish genuine and solid effective relationships that help drive business success Project management - experience of effectively managing ad hoc projects as well as the annual People processes Strategic foresight - the ability to translate existing strategy into operational People Plans, and to contribute towards the development of strategy Creativity and collaborative working - the passion and desire to create great solutions together Authenticity, resilience, adaptability, a fun and engaging outlook and a good sense of humour What we will offer you: As a Retail People Business Partner at White Stuff you will be entitled to an array of great benefits, some of which include: Hybrid working Annual bonus opportunity Up to 25 days holiday per annum, plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
Feb 14, 2026
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: An experienced HR generalist with a proven track record in managing Retail human resources and partnering with senior business stakeholders. Experience working in a retailer environment is a must. You should have good working knowledge and experience of managing ER cases and formal processes (such as structure changes, performance reviews, contract adjustments etc). You will also have a keen interest in employee engagement and be a key driver of our internal values and culture. Primary objective of the job: As the People Business Partner for Retail, you will take responsibility for providing outstanding People support to colleagues within our Retail sector, across UK, Ireland and Germany by partnering closely with the Head of Retail, Regional and Cluster Managers and Germany Concession Managers. This role is a combination of HR generalist, delivering the core people processes and HR project management to support continuous development. The role will involve leading and developing a team. What you'll be doing: Leadership and Coaching Supporting the Retail leadership team to succeed, by building solid, open and dynamic relationships Building line manager capability by truly understanding stakeholder's accountabilities and barriers and identifying creative tools and mechanisms to support the development of a high performing culture Colleague Engagement Championing colleague engagement by developing innovative ways to drive talent development and staff retention by partnering Retail to identify opportunities and keeping engagement at the heart of everything we do Working alongside key stakeholders to ensure the communication and implementation of projects lands collaboratively and brilliantly Be the voice of Retail by listening to colleagues and rallying relevant areas of the business to support Employee Relations Increasing the capability of your team and line managers to manage ER cases effectively, commercially and in line with our company values, through coaching, training and advising (including disciplinary, grievance, performance management etc.) Identifying common ER trends or patterns and creating proactive solutions to rectify or remedy these for the future Ensuring a consistent approach throughout all business areas by working closely with other People team members Identifying opportunities to enhance and evolve existing or create new policies, processes and procedures to ensure White Stuff stays a great place to work Projects/Strategy/Core Helping create and shape the Retail People Strategy to support evolution and growth Partnering with the Retail leadership team to identify and advise on recommended organisational and change management strategies Ensuring the core People processes (such as Pay Review/ Bonus/ Appraisals) are delivered brilliantly Working alongside line managers and leaders to engage and take ownership of Talent Management and People Planning processes Constantly reviewing why and how we do things to make sure they are innovative, current, fit for purpose and in line with our company values What you'll need: 6 years operational People and ER experience - being able to effectively advise colleagues and partners on day-to-day and longer-term basis on complex People matters Management experience - leading and developing an exceptional People team Relationship building - being able to establish genuine and solid effective relationships that help drive business success Project management - experience of effectively managing ad hoc projects as well as the annual People processes Strategic foresight - the ability to translate existing strategy into operational People Plans, and to contribute towards the development of strategy Creativity and collaborative working - the passion and desire to create great solutions together Authenticity, resilience, adaptability, a fun and engaging outlook and a good sense of humour What we will offer you: As a Retail People Business Partner at White Stuff you will be entitled to an array of great benefits, some of which include: Hybrid working Annual bonus opportunity Up to 25 days holiday per annum, plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
Store Manager - Bristol
LVMH Group Bristol, Gloucestershire
Location: Bristol, Cabot Circus Type of contract: full time 40h, permanent At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Manager to lead our store! Reporting directly to the Regional Manager, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences and operations, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Strategic Business Leadership Provide strategic guidance market analysis, competitive landscape insights, and identifying new business opportunities. Develop and present monthly reports track competitor activities and performance metrics for strategic decision making. Formulate and implement short- and long term business strategies maximise sales and drive growth. Offer actionable product recommendations based on local market insights and customer feedback to improve inventory performance. Design and execute in store promotional events and displays enhance brand visibility and customer engagement. Cultivate relationships with stores and head office departments share insights, enhance operations, and ensure adherence to operational guidelines. Customer Experience Excellence Exemplify the Sephora Attitude setting a high standard of customer engagement and satisfaction for the entire team. Actively support team members uphold exceptional client service standards. Utilise customer satisfaction metrics drive continuous improvement initiatives for the client experience and swiftly resolve complaints. Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. Analyse sales performance data identify trends and develop strategic action plans aimed at exceeding targets. Sales and Operations Optimisation Oversee day to day store operations ensuring adherence to Sephora's policies, including cash handling, stock management, and visual merchandising standards. Drive operational efficiency maintain stock replenishment, optimising stockroom organisation, and ensuring cleanliness and safety across the store. Direct cash desk operations ensuring compliance with security protocols, accuracy, and effective cash management, resolving discrepancies swiftly. Promote a safe and well organised store environment ensuring compliance with safety protocols and minimising workplace hazards. Collaborate with Beauty Supervisors align best practices, promotions, and customer experiences with sales goals and service targets. Drive accountability for achieving sales targets across all product categories, including exclusive and Sephora Collection offerings. Analyse sales results develop targeted action plans to enhance performance and customer engagement. Team Development & Management Foster a high performance culture motivate, developing, and recognising team members through regular coaching, feedback, and a culture of appreciation to drive excellence and a positive work environment. Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. Facilitate collaborative meetings with the Beauty and Operations Supervisors to analyse team performance and operational effectiveness. Oversee the Performance Check in and Improvement Plan processes enhance individual and team performance continuously. Strategically manage annual leave and scheduling optimise staffing levels in alignment with business needs. Collaborate with the recruitment department attract and hire top talent for the store. Do not hesitate to apply if you have Advanced Product & Customer Knowledge: In-depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. Proven Retail Leadership: Extensive experience in managing high performing retail teams and exceeding sales targets through effective store operations and budgeting. Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision making, and optimise store performance. Team Development & Coaching: Ability to mentor, inspire, and develop a high performance team culture, promoting collaboration and individual growth. Operational Excellence: Strong skills in overseeing store operations, ensuring adherence to policies, managing stock, cash handling, and optimizing store efficiency and safety. Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora celebrates diversity and is committed to creating an inclusive environment for everyone.
Feb 14, 2026
Full time
Location: Bristol, Cabot Circus Type of contract: full time 40h, permanent At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Manager to lead our store! Reporting directly to the Regional Manager, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences and operations, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Strategic Business Leadership Provide strategic guidance market analysis, competitive landscape insights, and identifying new business opportunities. Develop and present monthly reports track competitor activities and performance metrics for strategic decision making. Formulate and implement short- and long term business strategies maximise sales and drive growth. Offer actionable product recommendations based on local market insights and customer feedback to improve inventory performance. Design and execute in store promotional events and displays enhance brand visibility and customer engagement. Cultivate relationships with stores and head office departments share insights, enhance operations, and ensure adherence to operational guidelines. Customer Experience Excellence Exemplify the Sephora Attitude setting a high standard of customer engagement and satisfaction for the entire team. Actively support team members uphold exceptional client service standards. Utilise customer satisfaction metrics drive continuous improvement initiatives for the client experience and swiftly resolve complaints. Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. Analyse sales performance data identify trends and develop strategic action plans aimed at exceeding targets. Sales and Operations Optimisation Oversee day to day store operations ensuring adherence to Sephora's policies, including cash handling, stock management, and visual merchandising standards. Drive operational efficiency maintain stock replenishment, optimising stockroom organisation, and ensuring cleanliness and safety across the store. Direct cash desk operations ensuring compliance with security protocols, accuracy, and effective cash management, resolving discrepancies swiftly. Promote a safe and well organised store environment ensuring compliance with safety protocols and minimising workplace hazards. Collaborate with Beauty Supervisors align best practices, promotions, and customer experiences with sales goals and service targets. Drive accountability for achieving sales targets across all product categories, including exclusive and Sephora Collection offerings. Analyse sales results develop targeted action plans to enhance performance and customer engagement. Team Development & Management Foster a high performance culture motivate, developing, and recognising team members through regular coaching, feedback, and a culture of appreciation to drive excellence and a positive work environment. Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. Facilitate collaborative meetings with the Beauty and Operations Supervisors to analyse team performance and operational effectiveness. Oversee the Performance Check in and Improvement Plan processes enhance individual and team performance continuously. Strategically manage annual leave and scheduling optimise staffing levels in alignment with business needs. Collaborate with the recruitment department attract and hire top talent for the store. Do not hesitate to apply if you have Advanced Product & Customer Knowledge: In-depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. Proven Retail Leadership: Extensive experience in managing high performing retail teams and exceeding sales targets through effective store operations and budgeting. Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision making, and optimise store performance. Team Development & Coaching: Ability to mentor, inspire, and develop a high performance team culture, promoting collaboration and individual growth. Operational Excellence: Strong skills in overseeing store operations, ensuring adherence to policies, managing stock, cash handling, and optimizing store efficiency and safety. Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora celebrates diversity and is committed to creating an inclusive environment for everyone.
CPJ Recruitment
Area Sales Manager
CPJ Recruitment Tonbridge, Kent
Market leading KBB manufacturer and brand with an excellent reputation in the market Group backed / continued investment and excellent career prospects Area Sales Manager - bathroom products Area: South East The Role of Area Sales Manager This is a field / home based territory sales role covering the South East. As Area Sales Manager, you will promote and sell our client's leading range of stylish bathroom products that are unique to the market - giving them a competitive edge over their competition. You will manage and develop relationships with independent bathroom showrooms and tasked with increased spend and brand awareness within existing accounts. Approx. of your time will be spent with regional house developers identifying opportunities. Most of your time will be dealing with owners of independent bathroom showrooms. The Company hiring an Area Sales Manager Our client are owned and backed by a multi- BN group who have continued to invest in this successful organisation. With a growing presence in the KBB market they manufacturer unique bathroom products that are distributed via showrooms nationally. Our client are recognised as a great employer and known to have a fantastic inclusive culture. Due to an internal promotion they are looking for a dynamic Area Sales Manager to join their sales team. The Candidate Previous experience selling KBB products into showrooms. An up and coming bathroom or kitchen showroom sales person that is looking for their first field based role. Field sales experience (any aesthetic product) or any field sales experience with a genuine interest in KBB products - FULL TRAINING PROVIDED Merchant or Wholesaler sales representatives or Area Sales Manager's will be considered Most importantly you must come with a big personality, enthusiasm, confidence and be up for a challenge. You must have a stable employment track record. The Package on offer for the Area Sales Manager up to 45,000 20% OTE Company car 25 days holiday Excellent corporate benefits package Ref: CPJ1807
Feb 14, 2026
Full time
Market leading KBB manufacturer and brand with an excellent reputation in the market Group backed / continued investment and excellent career prospects Area Sales Manager - bathroom products Area: South East The Role of Area Sales Manager This is a field / home based territory sales role covering the South East. As Area Sales Manager, you will promote and sell our client's leading range of stylish bathroom products that are unique to the market - giving them a competitive edge over their competition. You will manage and develop relationships with independent bathroom showrooms and tasked with increased spend and brand awareness within existing accounts. Approx. of your time will be spent with regional house developers identifying opportunities. Most of your time will be dealing with owners of independent bathroom showrooms. The Company hiring an Area Sales Manager Our client are owned and backed by a multi- BN group who have continued to invest in this successful organisation. With a growing presence in the KBB market they manufacturer unique bathroom products that are distributed via showrooms nationally. Our client are recognised as a great employer and known to have a fantastic inclusive culture. Due to an internal promotion they are looking for a dynamic Area Sales Manager to join their sales team. The Candidate Previous experience selling KBB products into showrooms. An up and coming bathroom or kitchen showroom sales person that is looking for their first field based role. Field sales experience (any aesthetic product) or any field sales experience with a genuine interest in KBB products - FULL TRAINING PROVIDED Merchant or Wholesaler sales representatives or Area Sales Manager's will be considered Most importantly you must come with a big personality, enthusiasm, confidence and be up for a challenge. You must have a stable employment track record. The Package on offer for the Area Sales Manager up to 45,000 20% OTE Company car 25 days holiday Excellent corporate benefits package Ref: CPJ1807
CPJ Recruitment
Branch Manager
CPJ Recruitment City, Sheffield
Representing a leading construction distributor Market leader - opportunity with major player - career advancement! Branch Manager - Sheffield Working out of a flagship showroom in Sheffield, our client are looking to hire a commercially astute Branch Manager to spearhead revenue growth of the branch. This is a client facing commercial role where you will prospect & build relationships with local industrial and mechanical end-users Lead, motivate and recruit a team to achieve and exceed sales and margin targets Take full responsibility for branch P&L, budgets, cost control, and overall financial performance Drive new business growth while strengthening relationships with existing key trade customers Ensure exceptional customer service standards are consistently delivered Manage stock levels, availability, shrinkage, and supplier relationships Recruit, train, and performance-manage branch staff, building succession within the team Use local market knowledge to identify opportunities and respond to competitor activity Work closely with regional management to deliver business strategy at branch level The Company hiring a Branch Manager Our client is a well-established and highly respected business with a strong presence across the UK. Operating within a construction, trade-led environment, the company has built a reputation for reliability, service excellence, and long-term customer relationships. The business works closely with professional customers across commercial and project-led sectors, supplying a broad and relevant product range backed by knowledgeable, experienced teams. Rather than focusing purely on volume, there is a clear emphasis on adding value, local decision-making, and doing business the right way. As an employer, the company is known for its people-first culture. Many managers and senior leaders have progressed internally, reflecting a genuine commitment to training, development, and career progression. Teams are trusted to run their operations with autonomy, supported by a management structure that encourages accountability and ownership. The organisation combines the stability of a well-backed group with a hands-on, close-knit feel at local level. This balance has enabled consistent growth and has positioned the company as a trusted and respected name within its market. The Candidate for the Branch Manager role Construction / Industrial / Electrical B2B sales experience Either branch management / branch manager / Assistant Branch Manager experience or field sales or sales management experience. A solid track record Dynamic / energetic / can-do attitude Commercial Acumen The Package for the Branch Manager 43,000 - 58,000 DOE 20K OTE Hybrid - high spec company car 25 days Holiday & bank holidays Stakeholder pension Private medical healthcare REF : CPJ1796
Feb 14, 2026
Full time
Representing a leading construction distributor Market leader - opportunity with major player - career advancement! Branch Manager - Sheffield Working out of a flagship showroom in Sheffield, our client are looking to hire a commercially astute Branch Manager to spearhead revenue growth of the branch. This is a client facing commercial role where you will prospect & build relationships with local industrial and mechanical end-users Lead, motivate and recruit a team to achieve and exceed sales and margin targets Take full responsibility for branch P&L, budgets, cost control, and overall financial performance Drive new business growth while strengthening relationships with existing key trade customers Ensure exceptional customer service standards are consistently delivered Manage stock levels, availability, shrinkage, and supplier relationships Recruit, train, and performance-manage branch staff, building succession within the team Use local market knowledge to identify opportunities and respond to competitor activity Work closely with regional management to deliver business strategy at branch level The Company hiring a Branch Manager Our client is a well-established and highly respected business with a strong presence across the UK. Operating within a construction, trade-led environment, the company has built a reputation for reliability, service excellence, and long-term customer relationships. The business works closely with professional customers across commercial and project-led sectors, supplying a broad and relevant product range backed by knowledgeable, experienced teams. Rather than focusing purely on volume, there is a clear emphasis on adding value, local decision-making, and doing business the right way. As an employer, the company is known for its people-first culture. Many managers and senior leaders have progressed internally, reflecting a genuine commitment to training, development, and career progression. Teams are trusted to run their operations with autonomy, supported by a management structure that encourages accountability and ownership. The organisation combines the stability of a well-backed group with a hands-on, close-knit feel at local level. This balance has enabled consistent growth and has positioned the company as a trusted and respected name within its market. The Candidate for the Branch Manager role Construction / Industrial / Electrical B2B sales experience Either branch management / branch manager / Assistant Branch Manager experience or field sales or sales management experience. A solid track record Dynamic / energetic / can-do attitude Commercial Acumen The Package for the Branch Manager 43,000 - 58,000 DOE 20K OTE Hybrid - high spec company car 25 days Holiday & bank holidays Stakeholder pension Private medical healthcare REF : CPJ1796
Director of Business Development
Verto People, Ltd. Portsmouth, Hampshire
Sales Director, Director, Business Development - Cooling Towers Location: Houston, TX We are currently seeking an experienced Sales Director, Director Business Development to join a market-leading manufacturer within the cooling tower industry. This position if focused on coaching and developing a remote sales team, with a view to increasing the quality of top line revenue. As Sales Director, Director, Business Development you will be a strategic leader, sales mentor and industry expert. The Role - Business Development Manager The Regional Sales Manager/Business Development Manager will report directly to senior sales leadership and will be responsible for generating new business across aftermarket products, services, and new cooling tower equipment. The Regional Sales Manager/Business Development Manager will play a critical role in developing long-term customer relationships and maximising order profitability. Package Salary: Up to $180,000 + Profit Share. Key Responsibilities Lead, coach, and develop a high-performing remote sales team, strengthening technical sales capability, consultative selling, and revenue outcomes Drive revenue growth with a focus on quality, prioritising value-based selling, margin discipline, and long-term customer partnerships Define and execute regional market strategy, identifying growth opportunities across power generation, heavy industrial, and process cooling markets Expand penetration with utilities, EPCs, industrial end users, and cooling tower service providers, positioning the business as a preferred solutions partner Implement and optimise sales processes, CRM discipline, and forecasting methodologies to improve pipeline visibility and sales efficiency Partner cross-functionally with engineering, operations, and marketing to align technical solutions with customer requirements Maintain strong field presence, visiting key customers, supporting live opportunities, and conducting on-site sales coaching Represent the business at industry conferences and events (CTI, PowerGen, ASME, etc.) to strengthen market visibility and relationships Experience & Background 10+ years' experience in business development, sales leadership, or key account management within the cooling tower or related industrial markets Strong preference for experience in field-erected cooling towers or large-scale industrial / construction sales environments Proven success leading and developing remote, multi-territory sales teams Demonstrated track record selling into power plants, refineries, and heavy industrial facilities Willing and able to travel 25-40%, including customer visits, industry events, and field support Comfortable operating with a high degree of autonomy and accountability Technical & Commercial Skills Deep understanding of cooling tower design, applications, and sales cycles Strong technical aptitude with the ability to lead solution-based, value-driven sales discussions Ability to expand base project scope into high-margin aftermarket and service opportunities Excellent leadership, communication, and negotiation skills Data-driven mindset with experience analysing sales performance, forecasting accuracy, and pipeline health Comfortable using CRM systems and Microsoft Office tools Preferred Experience working closely with utilities, EPC firms, and industrial end users Background in general construction or engineered capital equipment sales OSHA 10 certification (or willingness to obtain) High potential for future senior leadership or executive progression Relentless focus on continuous improvement and best-in-class sales execution
Feb 13, 2026
Full time
Sales Director, Director, Business Development - Cooling Towers Location: Houston, TX We are currently seeking an experienced Sales Director, Director Business Development to join a market-leading manufacturer within the cooling tower industry. This position if focused on coaching and developing a remote sales team, with a view to increasing the quality of top line revenue. As Sales Director, Director, Business Development you will be a strategic leader, sales mentor and industry expert. The Role - Business Development Manager The Regional Sales Manager/Business Development Manager will report directly to senior sales leadership and will be responsible for generating new business across aftermarket products, services, and new cooling tower equipment. The Regional Sales Manager/Business Development Manager will play a critical role in developing long-term customer relationships and maximising order profitability. Package Salary: Up to $180,000 + Profit Share. Key Responsibilities Lead, coach, and develop a high-performing remote sales team, strengthening technical sales capability, consultative selling, and revenue outcomes Drive revenue growth with a focus on quality, prioritising value-based selling, margin discipline, and long-term customer partnerships Define and execute regional market strategy, identifying growth opportunities across power generation, heavy industrial, and process cooling markets Expand penetration with utilities, EPCs, industrial end users, and cooling tower service providers, positioning the business as a preferred solutions partner Implement and optimise sales processes, CRM discipline, and forecasting methodologies to improve pipeline visibility and sales efficiency Partner cross-functionally with engineering, operations, and marketing to align technical solutions with customer requirements Maintain strong field presence, visiting key customers, supporting live opportunities, and conducting on-site sales coaching Represent the business at industry conferences and events (CTI, PowerGen, ASME, etc.) to strengthen market visibility and relationships Experience & Background 10+ years' experience in business development, sales leadership, or key account management within the cooling tower or related industrial markets Strong preference for experience in field-erected cooling towers or large-scale industrial / construction sales environments Proven success leading and developing remote, multi-territory sales teams Demonstrated track record selling into power plants, refineries, and heavy industrial facilities Willing and able to travel 25-40%, including customer visits, industry events, and field support Comfortable operating with a high degree of autonomy and accountability Technical & Commercial Skills Deep understanding of cooling tower design, applications, and sales cycles Strong technical aptitude with the ability to lead solution-based, value-driven sales discussions Ability to expand base project scope into high-margin aftermarket and service opportunities Excellent leadership, communication, and negotiation skills Data-driven mindset with experience analysing sales performance, forecasting accuracy, and pipeline health Comfortable using CRM systems and Microsoft Office tools Preferred Experience working closely with utilities, EPC firms, and industrial end users Background in general construction or engineered capital equipment sales OSHA 10 certification (or willingness to obtain) High potential for future senior leadership or executive progression Relentless focus on continuous improvement and best-in-class sales execution
Digital Engineering Director
Merlin Entertainments - Corporate
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Feb 13, 2026
Full time
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Money Ready
London Location Manager
Money Ready
As part of Money Ready 16+ Programmes and Delivery Directorate, the London Location Manager is responsible for the successful delivery of Money Ready s programmes across London, alongside building sustainable, strategic growth of the organisation s presence, partnerships, and impact in the region (and, where appropriate, surrounding areas). This is a hybrid delivery and growth role, shaped by the maturity of delivery in the region. In new or developing areas, the postholder will combine direct programme delivery with responsibility for growing Money Ready s footprint until additional delivery capacity is in place. In established areas, while there may be opportunities to contribute to delivery, the primary focus is on market growth, reach, and saturation, ensuring Money Ready s programmes are embedded and well-utilised. The postholder will lead and support a high-quality team of delivery staff already working across London. Money Ready is proud of the calibre of its trainers, which includes former teachers and youth workers, and the role is responsible for creating the conditions in which this team can thrive and deliver consistently excellent programmes. Together with the current London Location Manager, you will be accountable for developing and delivering a London location strategy, ensuring growth that is worthwhile, strategic, and sustainable. This is a strongly externally-facing role, focused on strengthening Money Ready s reputation as a go-to provider of financial education in London. The postholder will bring strong local networks and credibility, helping to open doors, build partnerships, and generate opportunities through their presence and leadership. While the role requires a high degree of autonomy and ownership, it is not expected to be delivered in isolation. The London Location Manager will work closely with colleagues across Money Ready, drawing on central expertise and support to deliver regional objectives. Money Ready is seeking ambitious, values-driven individuals who are excited by the opportunities of working in a growing charity and who are motivated to share their expertise to help Money Ready reach more people through everything we do
Feb 13, 2026
Full time
As part of Money Ready 16+ Programmes and Delivery Directorate, the London Location Manager is responsible for the successful delivery of Money Ready s programmes across London, alongside building sustainable, strategic growth of the organisation s presence, partnerships, and impact in the region (and, where appropriate, surrounding areas). This is a hybrid delivery and growth role, shaped by the maturity of delivery in the region. In new or developing areas, the postholder will combine direct programme delivery with responsibility for growing Money Ready s footprint until additional delivery capacity is in place. In established areas, while there may be opportunities to contribute to delivery, the primary focus is on market growth, reach, and saturation, ensuring Money Ready s programmes are embedded and well-utilised. The postholder will lead and support a high-quality team of delivery staff already working across London. Money Ready is proud of the calibre of its trainers, which includes former teachers and youth workers, and the role is responsible for creating the conditions in which this team can thrive and deliver consistently excellent programmes. Together with the current London Location Manager, you will be accountable for developing and delivering a London location strategy, ensuring growth that is worthwhile, strategic, and sustainable. This is a strongly externally-facing role, focused on strengthening Money Ready s reputation as a go-to provider of financial education in London. The postholder will bring strong local networks and credibility, helping to open doors, build partnerships, and generate opportunities through their presence and leadership. While the role requires a high degree of autonomy and ownership, it is not expected to be delivered in isolation. The London Location Manager will work closely with colleagues across Money Ready, drawing on central expertise and support to deliver regional objectives. Money Ready is seeking ambitious, values-driven individuals who are excited by the opportunities of working in a growing charity and who are motivated to share their expertise to help Money Ready reach more people through everything we do
Thorn Baker Facilities Management
Area Cleaning Manager
Thorn Baker Facilities Management City, Leeds
New permanent opportunity - Area Cleaning Manager- Leeds - £33,000-£35,000 Are you an Area Cleaning Manager experienced in managing a variety of contracts, based in the Leeds area? Are you working in a national role or a role managing excess contracts? We are looking for an experienced Area Cleaning Manager to be based in either Leeds or York to work for a fantastic company looking for a new manager due to growth. You will be working as an Area Manager along the A1 corridor area looking after 30-40 sites and will report into the Regional Manager, the sites are a mixture of industrial and commercial offices and will be required to be visited on a monthly basis. You will be working for a highly respected cleaning contractor that provides contract cleaning services for a wide range of clients across the UK and has been in the business for over 50 years. The company is well established and has employee friendly culture and the feedback from the candidates we have secured positions for in other parts of the UK has been fantastic. They are a family owned and run company which means they treat their team exceptionally well. They have been in the business for 50 years and are well established with a fantastic reputation. We have placed Area Managers into their new roles with this company due to growth and they are thoroughly enjoying their new roles! If you are looking for a new opportunity with less sites and a great management team then this is the role for you! What's in it for you? A basic salary of between £33,000-£35,000 Company van + fuel card Looking after a maximum of 40 contracts only Opportunity to work for a company with a fantastic ethos. Industry specific training programmes to further develop your career An opportunity to run a number of high-profile cleaning contracts Laptop/Mobile/Tablet Your Role Responsibility for contract /cleaner performance to achieve and exceed contract SLA and KPI Client Relationship management with key focus on service delivery, retention, and contract growth Management of all directly employed staff, including recruitment and selection, training, performance management and staff retention. Attend training and meetings as required. Implementation of all company policies and procedures Ensure timesheets are completed within budget and correct. In the event of incorrect entries disputes to be resolved. Contact point for enquiries from departments including sales, stores, administration, accounts, and payroll. Site visits. In line with client contractual requirement, Arranging maintenance and repair of cleaning equipment, ensure PAT testing compliance Pre-sale involvement before contract becomes operational, attending new client site meetings with Business Development Managers, managing TUPE transfer and recruitment of operatives Provision of cover cleaning operatives, often at short notice Any other ad hoc duties and tasks required About you Experience of managing multiple cleaning sites & contracts Ability to liaise and work professionally with clients and staff Experience of motivating, managing and leading cleaning teams in excess of 30 Excellent communication skills Full UK Driving licence Location You will ideally be based in Leeds If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today. There will be a 2-stage interview process starting next week. TE1
Feb 13, 2026
Full time
New permanent opportunity - Area Cleaning Manager- Leeds - £33,000-£35,000 Are you an Area Cleaning Manager experienced in managing a variety of contracts, based in the Leeds area? Are you working in a national role or a role managing excess contracts? We are looking for an experienced Area Cleaning Manager to be based in either Leeds or York to work for a fantastic company looking for a new manager due to growth. You will be working as an Area Manager along the A1 corridor area looking after 30-40 sites and will report into the Regional Manager, the sites are a mixture of industrial and commercial offices and will be required to be visited on a monthly basis. You will be working for a highly respected cleaning contractor that provides contract cleaning services for a wide range of clients across the UK and has been in the business for over 50 years. The company is well established and has employee friendly culture and the feedback from the candidates we have secured positions for in other parts of the UK has been fantastic. They are a family owned and run company which means they treat their team exceptionally well. They have been in the business for 50 years and are well established with a fantastic reputation. We have placed Area Managers into their new roles with this company due to growth and they are thoroughly enjoying their new roles! If you are looking for a new opportunity with less sites and a great management team then this is the role for you! What's in it for you? A basic salary of between £33,000-£35,000 Company van + fuel card Looking after a maximum of 40 contracts only Opportunity to work for a company with a fantastic ethos. Industry specific training programmes to further develop your career An opportunity to run a number of high-profile cleaning contracts Laptop/Mobile/Tablet Your Role Responsibility for contract /cleaner performance to achieve and exceed contract SLA and KPI Client Relationship management with key focus on service delivery, retention, and contract growth Management of all directly employed staff, including recruitment and selection, training, performance management and staff retention. Attend training and meetings as required. Implementation of all company policies and procedures Ensure timesheets are completed within budget and correct. In the event of incorrect entries disputes to be resolved. Contact point for enquiries from departments including sales, stores, administration, accounts, and payroll. Site visits. In line with client contractual requirement, Arranging maintenance and repair of cleaning equipment, ensure PAT testing compliance Pre-sale involvement before contract becomes operational, attending new client site meetings with Business Development Managers, managing TUPE transfer and recruitment of operatives Provision of cover cleaning operatives, often at short notice Any other ad hoc duties and tasks required About you Experience of managing multiple cleaning sites & contracts Ability to liaise and work professionally with clients and staff Experience of motivating, managing and leading cleaning teams in excess of 30 Excellent communication skills Full UK Driving licence Location You will ideally be based in Leeds If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today. There will be a 2-stage interview process starting next week. TE1
Raymond Associates Ltd
Environmental, Health & Safety Manager
Raymond Associates Ltd Reading, Oxfordshire
Environmental, Health & Safety Manager London & South Hybrid Working The Opportunity We re a leading commercial cleaning and associated services provider and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we ve grown steadily while staying true to our family values. Today, we combine a genuinely people-first culture with innovation, operational excellence, and outstanding customer care. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits at the heart of all three. We re now looking for an experienced Environmental, Health & Safety Manager to lead EHS compliance across our London & South portfolio, supporting both Cleaning and Security operations and helping us continue to raise the bar. The Package £50,000 £60,000 base salary Company car or car allowance Hybrid working from our London, Coventry, or Leatherhead offices and client sites 35 days holiday (including bank holidays) Flexible working hours The Role As EHS Manager London & South, you ll provide professional, confidential, and hands-on EHS leadership across a diverse regional portfolio. You ll ensure full legal compliance, alignment with ISO standards, and consistent implementation of company policies, while working closely with operational teams and the wider SHEQ function. This is a visible, operational role requiring regular travel across London and the South of England, with periodic visits to our Coventry head office for team collaboration, audits, and meetings. What You ll Be Responsible For EHS Leadership & Compliance Lead the delivery of Environmental, Health & Safety compliance across the region, ensuring consistently high standards. Act as the regional EHS subject matter expert, providing practical, solution-focused advice to operational and client-facing teams. Auditing & Monitoring Plan, conduct, and manage EHS audits across the regional portfolio. Analyse audit findings and trends to drive continuous improvement. Risk Management & Documentation Ensure all Risk Assessments, Method Statements (RAMS), Health & Safety manuals, training materials, and site documentation are accurate, current, and compliant. Oversee regional chemical safety management, ensuring full compliance with COSHH and ISO 45001 requirements. Incident & Accident Management Coordinate and oversee investigations into accidents, incidents, and near misses. Ensure investigations meet ISO 45001 standards, insurance requirements, and internal reporting protocols. Identify root causes and implement corrective and preventative actions. High-Risk & Key Client Support Provide visible, on-site EHS support to key client accounts and higher-risk operations. ISO & External Audits Support and coordinate all external audits, including ISO 45001 and ISO 14001. Accompany external auditors and manage actions through to successful closure. Reporting & Continuous Improvement Produce and present monthly EHS performance reports, including SLIs and key Health & Safety metrics. Support wider SHEQ projects and continuous improvement initiatives. About You Essential NEBOSH General Certificate in Occupational Health & Safety (or equivalent). Minimum Level 3 qualification in Literacy and Numeracy. Level 3 proficiency in Microsoft 365 (Word, Excel, Outlook, Teams). Strong working knowledge of UK Health & Safety legislation, HSE guidance, and relevant Acts. Proven experience producing and reviewing RAMS in a multi-site environment. Experience working within ISO Management Systems (ISO 9001, ISO 14001, ISO 45001). Competent auditing skills. Full, clean UK driving licence and willingness to travel across London & the South. Desirable Strong commercial awareness and the ability to balance compliance, operations, and client expectations. BICSc Cleaning Operatives Proficiency Certificate Stage 1 (or willingness to work towards). Experience in high-risk or vertical works (e.g. working at height, façade cleaning, BMUs, MEWPs, rope access).
Feb 13, 2026
Full time
Environmental, Health & Safety Manager London & South Hybrid Working The Opportunity We re a leading commercial cleaning and associated services provider and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we ve grown steadily while staying true to our family values. Today, we combine a genuinely people-first culture with innovation, operational excellence, and outstanding customer care. Our success is built on 5 pillars Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation and this role sits at the heart of all three. We re now looking for an experienced Environmental, Health & Safety Manager to lead EHS compliance across our London & South portfolio, supporting both Cleaning and Security operations and helping us continue to raise the bar. The Package £50,000 £60,000 base salary Company car or car allowance Hybrid working from our London, Coventry, or Leatherhead offices and client sites 35 days holiday (including bank holidays) Flexible working hours The Role As EHS Manager London & South, you ll provide professional, confidential, and hands-on EHS leadership across a diverse regional portfolio. You ll ensure full legal compliance, alignment with ISO standards, and consistent implementation of company policies, while working closely with operational teams and the wider SHEQ function. This is a visible, operational role requiring regular travel across London and the South of England, with periodic visits to our Coventry head office for team collaboration, audits, and meetings. What You ll Be Responsible For EHS Leadership & Compliance Lead the delivery of Environmental, Health & Safety compliance across the region, ensuring consistently high standards. Act as the regional EHS subject matter expert, providing practical, solution-focused advice to operational and client-facing teams. Auditing & Monitoring Plan, conduct, and manage EHS audits across the regional portfolio. Analyse audit findings and trends to drive continuous improvement. Risk Management & Documentation Ensure all Risk Assessments, Method Statements (RAMS), Health & Safety manuals, training materials, and site documentation are accurate, current, and compliant. Oversee regional chemical safety management, ensuring full compliance with COSHH and ISO 45001 requirements. Incident & Accident Management Coordinate and oversee investigations into accidents, incidents, and near misses. Ensure investigations meet ISO 45001 standards, insurance requirements, and internal reporting protocols. Identify root causes and implement corrective and preventative actions. High-Risk & Key Client Support Provide visible, on-site EHS support to key client accounts and higher-risk operations. ISO & External Audits Support and coordinate all external audits, including ISO 45001 and ISO 14001. Accompany external auditors and manage actions through to successful closure. Reporting & Continuous Improvement Produce and present monthly EHS performance reports, including SLIs and key Health & Safety metrics. Support wider SHEQ projects and continuous improvement initiatives. About You Essential NEBOSH General Certificate in Occupational Health & Safety (or equivalent). Minimum Level 3 qualification in Literacy and Numeracy. Level 3 proficiency in Microsoft 365 (Word, Excel, Outlook, Teams). Strong working knowledge of UK Health & Safety legislation, HSE guidance, and relevant Acts. Proven experience producing and reviewing RAMS in a multi-site environment. Experience working within ISO Management Systems (ISO 9001, ISO 14001, ISO 45001). Competent auditing skills. Full, clean UK driving licence and willingness to travel across London & the South. Desirable Strong commercial awareness and the ability to balance compliance, operations, and client expectations. BICSc Cleaning Operatives Proficiency Certificate Stage 1 (or willingness to work towards). Experience in high-risk or vertical works (e.g. working at height, façade cleaning, BMUs, MEWPs, rope access).
HRX Benefits Operations Manager
Jobgether
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an HRX Benefits Operations Manager in United Kingdom. This role is responsible for ensuring the smooth, compliant, and high-quality delivery of employee benefits services across multiple countries. You will manage end-to-end benefits operations, act as a primary escalation point for complex issues, and collaborate with internal and external stakeholders to optimize processes and enhance the employee experience. The position requires deep expertise in global benefits, operational excellence, and stakeholder management, with a focus on driving efficiency and consistency across Employer of Record (EOR) operations. This is a remote role with opportunities to work across time zones and contribute to shaping benefits strategy at a global scale. You will be instrumental in delivering a seamless and transparent benefits experience for employees, managers, and partners. Accountabilities: Manage day-to-day benefits operations for assigned countries, ensuring adherence to global SLAs, KPIs, and quality standards. Serve as the lead point of contact for escalated benefits issues involving employees, clients, and third-party vendors. Oversee onboarding and offboarding processes to ensure a seamless benefits lifecycle experience. Educate and enable HR teams on benefits operations and act as a regional subject matter expert. Collaborate with implementation and broker teams to refine benefits delivery and contribute to product planning. Monitor ticket queues and prioritize issues to maintain consistent service quality across markets. Requirements: 8-10 years of progressive HR experience with demonstrated career growth. 2-3 years of specialization in benefits operations or a related HRX role. Knowledge of Employer of Record (EOR) models and global benefits landscapes. Strong stakeholder management skills, including experience with brokers, vendors, and cross-functional internal leadership. Ability to prioritize and resolve complex compliance and service delivery challenges efficiently. Excellent problem-solving, analytical, and communication skills, with capacity to work across time zones. Benefits: Competitive salary and stock grant opportunities based on role and location. Flexible remote work with optional co-working space access. Scalable, inclusive benefits packages tailored to employment status and country. Opportunities to work in a fast-growing, innovative global environment. Professional development and career growth opportunities in global HR and benefits operations. Supportive, inclusive, and collaborative remote-first team culture. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Feb 13, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an HRX Benefits Operations Manager in United Kingdom. This role is responsible for ensuring the smooth, compliant, and high-quality delivery of employee benefits services across multiple countries. You will manage end-to-end benefits operations, act as a primary escalation point for complex issues, and collaborate with internal and external stakeholders to optimize processes and enhance the employee experience. The position requires deep expertise in global benefits, operational excellence, and stakeholder management, with a focus on driving efficiency and consistency across Employer of Record (EOR) operations. This is a remote role with opportunities to work across time zones and contribute to shaping benefits strategy at a global scale. You will be instrumental in delivering a seamless and transparent benefits experience for employees, managers, and partners. Accountabilities: Manage day-to-day benefits operations for assigned countries, ensuring adherence to global SLAs, KPIs, and quality standards. Serve as the lead point of contact for escalated benefits issues involving employees, clients, and third-party vendors. Oversee onboarding and offboarding processes to ensure a seamless benefits lifecycle experience. Educate and enable HR teams on benefits operations and act as a regional subject matter expert. Collaborate with implementation and broker teams to refine benefits delivery and contribute to product planning. Monitor ticket queues and prioritize issues to maintain consistent service quality across markets. Requirements: 8-10 years of progressive HR experience with demonstrated career growth. 2-3 years of specialization in benefits operations or a related HRX role. Knowledge of Employer of Record (EOR) models and global benefits landscapes. Strong stakeholder management skills, including experience with brokers, vendors, and cross-functional internal leadership. Ability to prioritize and resolve complex compliance and service delivery challenges efficiently. Excellent problem-solving, analytical, and communication skills, with capacity to work across time zones. Benefits: Competitive salary and stock grant opportunities based on role and location. Flexible remote work with optional co-working space access. Scalable, inclusive benefits packages tailored to employment status and country. Opportunities to work in a fast-growing, innovative global environment. Professional development and career growth opportunities in global HR and benefits operations. Supportive, inclusive, and collaborative remote-first team culture. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
BDO UK
Financial Services Advisory Manager
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Morgan Hunt UK Limited
Marketing Director & Student Recruitment
Morgan Hunt UK Limited
Interim Market Director responsible for Student Recruitment required for this prestigious Further Education college in London. Responsible for the college marketing team including Head of Student Recruitment, a Senior Marketing Manager, Group Communications Co-ordinator and the Group Marketing Co-ordinator: Digital & Creative. You will be immediately available, ideally with previous marketing experience within the Further or Higher Education sector, specifically Student Recruitment. Purpose of Job To be responsible for and accountable for the highest possible standard of marketing, promotional and customer services activity and teams across all College campuses. Proactively seek and maximise promotional opportunities for the College Group which maximise student recruitment and positive reputation. To plan, implement and evaluate campaigns which support student recruitment and commercial income strategies to meet the changing needs of the College Group. To be responsible for significant corporate, promotional, and enrolment events. To effectively lead and motivate teams and activity related to marketing and student recruitment, including the college Contact Centre. To deputise for the Group Executive Director: Marketing, Communications and Student Support. Main Tasks and Responsibilities In common with all other staff, to support the College's mission, vision, values and strategic objectives and to implement the College's Equality and Diversity policies and to work actively to overcome discrimination on grounds of all protected characteristic groups in the College's services. To take responsibility for one's own professional development and participate in relevant internal and external activities and to implement the College's safeguarding policies and practices. Management of staff - responsible for the line management, support, supervision and professional development review of designated staff, setting and monitoring performance and financial targets as appropriate. To support and develop effective cross campus working ensuring the sharing of good practice and consistent approaches to curriculum delivery. Management of budgets and resources - manage, control and be accountable for approved budgets within your area of responsibility. Produce, implement and evaluate an annual marketing strategy. Develop budgeted overall and local plans for priority areas of the college's work and initiatives. Present plans and evaluative reports to the senior team and governors. Lead on development of systems and processes relating to the work of your teams to make sure that they continue to meet the requirements of staff, students and other users. Monitor and analyse the effectiveness of marketing and recruitment initiatives, enquiry data and student enrolment conversion rates, and utilise measurable information to refine plans accordingly. Produce an annual service area review and improvement plan to inform continuous quality improvement of your work and the work of your teams. Lead and implement marketing, promotional and public relations activity which meets the overall requirements of the college and, within this, support departments, commercial activity, projects and initiatives. Develop and monitor the College brand family within an overall corporate identity and reputation management strategy. Lead your team to proactively seek and secure opportunities for positive social/media coverage which promotes the college. Responsible for the development and content of the College website and other websites, microsites and sub-sites within the College Group. Lead a schedule of effective recruitment and promotional events for the College group to include open and recruitment events, stakeholder events, awards and recognition events. Manage the college's brand and reputation at external events, making sure of consistent branding, quality and highest standards across every event opportunity. Expertise required Maintain a knowledge of local, regional and national developments relating to Further Education, and ensure that these developments inform marketing and student recruitment strategy. Proactively use primary and secondary market research to inform activity and strategies, and identify new market audiences and opportunities. Discuss with college managers their marketing, promotional, communications and student recruitment needs, giving advice and support to make sure of buy-in and that their needs are met within the wider College marketing and student recruitment strategy. Support internal communication across the Group, in particular the development of messaging channels, internal branding (including management of printed and digital material around campuses) and the dissemination of high-quality information to students and staff. Person Specification A minimum of five years in a multi-disciplined marketing management role, producing, implementing and evaluating strategic and tactical marketing and communication activity, including event management. Experience of further or higher education student recruitment and experience of effectively managing diverse staff teams and cross organisational working groups in a large, complex organisation. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Feb 13, 2026
Full time
Interim Market Director responsible for Student Recruitment required for this prestigious Further Education college in London. Responsible for the college marketing team including Head of Student Recruitment, a Senior Marketing Manager, Group Communications Co-ordinator and the Group Marketing Co-ordinator: Digital & Creative. You will be immediately available, ideally with previous marketing experience within the Further or Higher Education sector, specifically Student Recruitment. Purpose of Job To be responsible for and accountable for the highest possible standard of marketing, promotional and customer services activity and teams across all College campuses. Proactively seek and maximise promotional opportunities for the College Group which maximise student recruitment and positive reputation. To plan, implement and evaluate campaigns which support student recruitment and commercial income strategies to meet the changing needs of the College Group. To be responsible for significant corporate, promotional, and enrolment events. To effectively lead and motivate teams and activity related to marketing and student recruitment, including the college Contact Centre. To deputise for the Group Executive Director: Marketing, Communications and Student Support. Main Tasks and Responsibilities In common with all other staff, to support the College's mission, vision, values and strategic objectives and to implement the College's Equality and Diversity policies and to work actively to overcome discrimination on grounds of all protected characteristic groups in the College's services. To take responsibility for one's own professional development and participate in relevant internal and external activities and to implement the College's safeguarding policies and practices. Management of staff - responsible for the line management, support, supervision and professional development review of designated staff, setting and monitoring performance and financial targets as appropriate. To support and develop effective cross campus working ensuring the sharing of good practice and consistent approaches to curriculum delivery. Management of budgets and resources - manage, control and be accountable for approved budgets within your area of responsibility. Produce, implement and evaluate an annual marketing strategy. Develop budgeted overall and local plans for priority areas of the college's work and initiatives. Present plans and evaluative reports to the senior team and governors. Lead on development of systems and processes relating to the work of your teams to make sure that they continue to meet the requirements of staff, students and other users. Monitor and analyse the effectiveness of marketing and recruitment initiatives, enquiry data and student enrolment conversion rates, and utilise measurable information to refine plans accordingly. Produce an annual service area review and improvement plan to inform continuous quality improvement of your work and the work of your teams. Lead and implement marketing, promotional and public relations activity which meets the overall requirements of the college and, within this, support departments, commercial activity, projects and initiatives. Develop and monitor the College brand family within an overall corporate identity and reputation management strategy. Lead your team to proactively seek and secure opportunities for positive social/media coverage which promotes the college. Responsible for the development and content of the College website and other websites, microsites and sub-sites within the College Group. Lead a schedule of effective recruitment and promotional events for the College group to include open and recruitment events, stakeholder events, awards and recognition events. Manage the college's brand and reputation at external events, making sure of consistent branding, quality and highest standards across every event opportunity. Expertise required Maintain a knowledge of local, regional and national developments relating to Further Education, and ensure that these developments inform marketing and student recruitment strategy. Proactively use primary and secondary market research to inform activity and strategies, and identify new market audiences and opportunities. Discuss with college managers their marketing, promotional, communications and student recruitment needs, giving advice and support to make sure of buy-in and that their needs are met within the wider College marketing and student recruitment strategy. Support internal communication across the Group, in particular the development of messaging channels, internal branding (including management of printed and digital material around campuses) and the dissemination of high-quality information to students and staff. Person Specification A minimum of five years in a multi-disciplined marketing management role, producing, implementing and evaluating strategic and tactical marketing and communication activity, including event management. Experience of further or higher education student recruitment and experience of effectively managing diverse staff teams and cross organisational working groups in a large, complex organisation. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
BDO UK
Financial Services Advisory Manager
BDO UK Birmingham, Staffordshire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Financial Services Advisory Manager
BDO UK Leeds, Yorkshire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry As a Manager in our regional Financial Services Advisory team, you will have the opportunity to work on a variety of advisory and independent assurance projects for financial services firms across all FS sectors. You will play an important role in developing and maintaining deep client relationships as well as continuing to develop your commercial management and business development skills. You will have the opportunity to further develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with A recognised accountancy or internal audit professional qualifications and/or memberships (i.e. ICAEW, CIMA, CIIA, ACCA etc.) is preferred but not essential. Significant experience of regulatory assurance or internal audit experience working within a professional services or financial services firm(s) A robust understanding of the regulatory environment and good practice in financial services including knowledge and experience of at least three of the following: FCA conduct rules and regulations, enterprise risk management frameworks and operating models, corporate governance / board effectiveness, credit risk, SMCR, operational resilience, consumer duty requirements, culture. Strong written / communication skills, ability to influence, lead, engage, and manage stakeholders Experience in leading others/team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Porsche Retail Group
Head of Aftersales
Porsche Retail Group Reading, Berkshire
As the Head of Aftersales, you will provide senior leadership and strategic direction for all Aftersales operations across Porsche Retail Group, holding full accountability for sustainable revenue growth, margin optimisation, operational excellence, colleague engagement, and exceptional customer satisfaction across Service, Parts, Warranty, Bodyshop, and Insurance. As a member of the senior leadership team, you will develop and deliver the Group Aftersales strategy in line with PRG commercial objectives, Porsche Cars GB standards, FCA regulation, and the expectations of a world-class luxury customer experience. Scope Dealerships:7 locations across the Southeast of England Business Areas:Service, Parts, Warranty, Bodyshop, Insurance Key Interfaces:Head of Finance, Head of Marketing, Head of Business Development, Head of Compliance, Head of Sales, Centre Principals, Aftersales Managers,HR Manager,Porsche Cars GBRegional Managers Direct Reports:(2)Customer Contact Centre Manager, Motorsport Manager Responsibilities Support the Commercial Director in delivering PRG's overall strategy and lead the Group's aftersales direction. Develop and implement an aftersales strategy focused on growth, profitability, and customer retention. Translate Porsche Cars GB objectives into actionable Centre level plans and monitor market trends for opportunities. Partner with Marketing to deliver retention programmes, CRM re engagement, and targeted aftersales campaigns. Ensure consistent, high quality service, parts, warranty, and bodyshop operations across all Centres. Drive efficiency through capacity planning, process optimisation, and strong performance of value added products. Lead, motivate, and develop Aftersales teams, fostering a collaborative and performance driven culture. Manage customer satisfaction and retention metrics, implementing improvement actions where needed. Own the Aftersales P&L, delivering revenue, margin, KPI performance, and commercial improvement initiatives. Use data, systems, and digital tools to drive continuous improvement and advance omnichannel aftersales capability. Maintain robust FCA, regulatory, health & safety, and manufacturer compliance across all Centres. Champion PRG values and ensure delivery of a luxury customer experience aligned with Porsche brand standards. Minimum Qualifications Extensive automotive aftersales experience, including senior leadership. Proven success within luxury or premium automotive brands. Strongtrack recordof delivering revenue growth, profitability, and customer satisfaction. Sound knowledge of F&I processes, FCA regulation, health & safety, and manufacturer programmes. Full UK driving licence and willingness to travel regularly between sites. Desirable Qualifications Retail automotive multi-site or regionalmanagement experience Bachelor's degree in Business, Marketing, or Automotive Retail Management. Manufacturer Leadership Programme graduate. IMI Accreditation (e.g. IMI Level 5 Award in Automotive Management or equivalent). OEM experience and understanding of manufacturer operating models. Experience leading large, multi-site teams. In return, we offer Competitive basic salary and bonus scheme. A Porsche Electric Company Car Option of a VW Group Vehicle at preferential leasing rates 35 days holiday per year, with extra for long service Private Medical Insurance Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Centre Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Feb 13, 2026
Full time
As the Head of Aftersales, you will provide senior leadership and strategic direction for all Aftersales operations across Porsche Retail Group, holding full accountability for sustainable revenue growth, margin optimisation, operational excellence, colleague engagement, and exceptional customer satisfaction across Service, Parts, Warranty, Bodyshop, and Insurance. As a member of the senior leadership team, you will develop and deliver the Group Aftersales strategy in line with PRG commercial objectives, Porsche Cars GB standards, FCA regulation, and the expectations of a world-class luxury customer experience. Scope Dealerships:7 locations across the Southeast of England Business Areas:Service, Parts, Warranty, Bodyshop, Insurance Key Interfaces:Head of Finance, Head of Marketing, Head of Business Development, Head of Compliance, Head of Sales, Centre Principals, Aftersales Managers,HR Manager,Porsche Cars GBRegional Managers Direct Reports:(2)Customer Contact Centre Manager, Motorsport Manager Responsibilities Support the Commercial Director in delivering PRG's overall strategy and lead the Group's aftersales direction. Develop and implement an aftersales strategy focused on growth, profitability, and customer retention. Translate Porsche Cars GB objectives into actionable Centre level plans and monitor market trends for opportunities. Partner with Marketing to deliver retention programmes, CRM re engagement, and targeted aftersales campaigns. Ensure consistent, high quality service, parts, warranty, and bodyshop operations across all Centres. Drive efficiency through capacity planning, process optimisation, and strong performance of value added products. Lead, motivate, and develop Aftersales teams, fostering a collaborative and performance driven culture. Manage customer satisfaction and retention metrics, implementing improvement actions where needed. Own the Aftersales P&L, delivering revenue, margin, KPI performance, and commercial improvement initiatives. Use data, systems, and digital tools to drive continuous improvement and advance omnichannel aftersales capability. Maintain robust FCA, regulatory, health & safety, and manufacturer compliance across all Centres. Champion PRG values and ensure delivery of a luxury customer experience aligned with Porsche brand standards. Minimum Qualifications Extensive automotive aftersales experience, including senior leadership. Proven success within luxury or premium automotive brands. Strongtrack recordof delivering revenue growth, profitability, and customer satisfaction. Sound knowledge of F&I processes, FCA regulation, health & safety, and manufacturer programmes. Full UK driving licence and willingness to travel regularly between sites. Desirable Qualifications Retail automotive multi-site or regionalmanagement experience Bachelor's degree in Business, Marketing, or Automotive Retail Management. Manufacturer Leadership Programme graduate. IMI Accreditation (e.g. IMI Level 5 Award in Automotive Management or equivalent). OEM experience and understanding of manufacturer operating models. Experience leading large, multi-site teams. In return, we offer Competitive basic salary and bonus scheme. A Porsche Electric Company Car Option of a VW Group Vehicle at preferential leasing rates 35 days holiday per year, with extra for long service Private Medical Insurance Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Centre Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Accountable Recruitment
Senior Finance Manager
Accountable Recruitment Chester, Cheshire
Regional Finance Manager Accountable Recruitment are delighted to be partnered with a market leading business based near Chester to recruit a Regional Finance Manager into the Senior Leadership Team. The successful candidate will be responsible for driving financial efficiency, supporting operational performance, and providing strong financial leadership across the organisation. Key Responsibiliti
Feb 13, 2026
Full time
Regional Finance Manager Accountable Recruitment are delighted to be partnered with a market leading business based near Chester to recruit a Regional Finance Manager into the Senior Leadership Team. The successful candidate will be responsible for driving financial efficiency, supporting operational performance, and providing strong financial leadership across the organisation. Key Responsibiliti
Community Dental Services CIC
Specialist in Paediatric Dentistry
Community Dental Services CIC
Make a Meaningful Difference in Children's Oral Health Community Dental Services CIC is an award-winning, employee-owned social enterprise, delivering high-quality, compassionate dental care to vulnerable and underserved communities across East and Central England. We are currently seeking an experienced and motivated Specialist in Paediatric Dentistry to join our Norfolk & Waveney team. This is a rewarding opportunity to work with a wide range of children and young people with complex dental needs in a supportive, collaborative environment. About the Role You will provide specialist paediatric dental care across community settings in Norfolk and Waveney, with most of your time based at Siskin Dental Centre, Norwich. You will also deliver sessions at other local clinics and provide treatment under general anaesthesia in acute hospital settings. Your work will include: Delivering comprehensive oral care to children and adolescents with additional needs, complex medical conditions, and behavioural challenges Leading paediatric dentistry provision across the service and supporting clinical governance activities Supporting and mentoring dental officers and senior clinicians with complex cases Providing expert advice to general dental practitioners, other healthcare professionals, and carers Actively engaging in the Paediatric Managed Clinical Network (MCN) and regional service development Leading or supporting sedation and GA services as needed What We Offer: 32 days annual leave plus bank holidays (pro rata for part-time) Access to the NHS Pension Scheme Full clinical indemnity provided by CDS CIC Mileage allowance for travel across sites Surgery uniform provided Supportive mentorship and opportunities for professional development Chance to work within an employee-owned organisation, where your voice and ideas matter Involvement in regional networks and service innovation A fulfilling role in a patient-focused, values-led service with no UDA pressures What We're Looking For Essential: Fully registered with the General Dental Council (GDC) and on the Specialist List in Paediatric Dentistry, or within 6 months of achieving CCST Active NHS Performer Number Significant clinical experience in paediatric and special care dentistry Experience in providing treatment under general anaesthesia Experience in inhalation sedation Excellent team-working, leadership, and communication skills A valid UK driving licence and access to a car Desirable: Postgraduate qualification in sedation (e.g., Diploma, MSc) Experience in intravenous sedation Evidence of research, audit, or teaching experience Hospital-based paediatric dentistry experience Leadership or project management experience JOB DESCRIPTION POST: Specialist in Paediatric Dentistry GRADE: Band C RESPONSIBLE TO: Clinical Director ACCOUNTABLE TO: Clinical Lead ROLE SUMMARY: The post holder will be required to provide Specialist clinical cover at a range of community sites within Norfolk & Waveney. The majority of the post will be based at Siskin Dental Centre, Norwich with sessions at other clinics and general anaesthetic sessions at acute hospital sites in Norfolk & Waveney as required. Key Duties and Responsibilities: To provide a full range of oral care for children and adolescents with learning difficulties, complex medical problems, severe behavioural problems and other priority groups as agreed with the commissioners, using a full range of techniques including behavioural management, sedation and general anaesthetic where appropriate. To take clinical responsibilities for a caseload including comprehensive diagnostic, preventive, restorative and surgical care in both a clinic setting and under general anaesthesia. To provide leadership in paediatric dentistry for the service and actively contribute to the Clinical Governance programme, providing relevant reports if required To provide clinical support for dentists within the service with complex cases including those where treatment under general anaesthetic is necessary. To provide advice to local GDPs and other healthcare professionals or care providers where appropriate. To support and advise the Clinical Director, Chief Operating Officer, Clinical Lead and Operations Manager RELATIONSHIPS: Work in conjunction with the Clinical Lead, Chief Operating Officer, Clinical Director, other Consultants and Specialists, Senior Dental Officers and Dental Officers, particularly those involved in providing sedation within the service. Liaise with colleagues in Community Dental Services, Hospital and General Dental Services; commissioning and training leads; professional networks PRINCIPAL RESPONSIBILITIES: Clinical Responsibilities: Provide support to the dental team with respect to treatment planning and provision of comprehensive dental care under general anaesthesia. Undertake thorough examination and assessment of patients and deliver a full and comprehensive range of dental care to the client group in order to render them dentally fit in a caring, safe and efficient way. Plan and manage care where there are complex medical co-morbidities or the situation requires the involvement of other professionals and/or carers to resolve complex patient management issues as agreed with local commissioning. Plan, develop and implement programmes to prevent disease and promote health in target groups within the population if required to do so. Identify commonly occurring medical emergencies and lead the dental team in the appropriate first line management of the emergency, using appropriate techniques equipment and drugs. Keep up to date with developments in this area and/or able to advise other members of the team and take responsibility for organising the training and resources for the acute management of medical emergencies within the main clinic of responsibility. Use appropriate local anaesthetic and patient management approaches to control pain and anxiety during dental treatment. This will include the use of sedation. Responsible for organising training and resources in support of the availability of sedation within the service if required to do so. Provide comprehensive dental assessment and treatment under General Anaesthetic in a hospital setting. Undertake the diagnosis, selection of appropriate restorative technique and delivery of restoration or replacement of teeth in an effective way. Undertake a range of restorative techniques. Undertake the diagnosis, selection of appropriate periodontal techniques and delivery of periodontal care in an effective way. Routine exodontia and/or simple surgical exodontias. Organise clinical teaching and training programmes if required and support others in relation to paediatric dental care. To Attend and actively participate in the Paediatric Dentistry Managed Clinical Network (MCN) meetings and activities. Engage collaboratively with other MCN members to contribute to the development and delivery of high-quality paediatric dental services across the region. Share clinical expertise and insights, supporting service improvement initiatives and evidence-based practice. Contribute to strategic planning, service evaluation, and the implementation of regional guidelines and pathways Job Description Status The above job description is indicative only. It is intended to represent current priorities and is not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities commensurate with the grade. Any changes to this job description to take account of changing service needs will be made in discussion with the post holder This job description and the role will be reviewed as part of the Personal Development Review process to take account of changing needs /development of the service. To meet the evolving needs of the organisation you may also be required to provide cover in other areas following appropriate discussion. KEY OUTCOMES: Appropriate clinical dental care, examination and screening provided to a high standard for clients of the Community Dental Service and recognised Professional Standards. Assist the service in managing the referrals received and work with Operations team to manage the allocation and assessment of referrals among the clinicians working at local clinics. Work with clinicians throughout Norfolk & Waveney CDS to ensure effective management of clinical diaries enabling efficiency in the number of patients assessed, thereby reducing any backlog of referrals and failure to meet required targets and key performance indicators. Actively participate in and contribute to CDS peer review activities and clinical supervision/audit meetings To ensure that there is adherence to acceptance and discharge criteria for children referred to the service To provide training, advice and support to the service and other members of the dental team.
Feb 13, 2026
Full time
Make a Meaningful Difference in Children's Oral Health Community Dental Services CIC is an award-winning, employee-owned social enterprise, delivering high-quality, compassionate dental care to vulnerable and underserved communities across East and Central England. We are currently seeking an experienced and motivated Specialist in Paediatric Dentistry to join our Norfolk & Waveney team. This is a rewarding opportunity to work with a wide range of children and young people with complex dental needs in a supportive, collaborative environment. About the Role You will provide specialist paediatric dental care across community settings in Norfolk and Waveney, with most of your time based at Siskin Dental Centre, Norwich. You will also deliver sessions at other local clinics and provide treatment under general anaesthesia in acute hospital settings. Your work will include: Delivering comprehensive oral care to children and adolescents with additional needs, complex medical conditions, and behavioural challenges Leading paediatric dentistry provision across the service and supporting clinical governance activities Supporting and mentoring dental officers and senior clinicians with complex cases Providing expert advice to general dental practitioners, other healthcare professionals, and carers Actively engaging in the Paediatric Managed Clinical Network (MCN) and regional service development Leading or supporting sedation and GA services as needed What We Offer: 32 days annual leave plus bank holidays (pro rata for part-time) Access to the NHS Pension Scheme Full clinical indemnity provided by CDS CIC Mileage allowance for travel across sites Surgery uniform provided Supportive mentorship and opportunities for professional development Chance to work within an employee-owned organisation, where your voice and ideas matter Involvement in regional networks and service innovation A fulfilling role in a patient-focused, values-led service with no UDA pressures What We're Looking For Essential: Fully registered with the General Dental Council (GDC) and on the Specialist List in Paediatric Dentistry, or within 6 months of achieving CCST Active NHS Performer Number Significant clinical experience in paediatric and special care dentistry Experience in providing treatment under general anaesthesia Experience in inhalation sedation Excellent team-working, leadership, and communication skills A valid UK driving licence and access to a car Desirable: Postgraduate qualification in sedation (e.g., Diploma, MSc) Experience in intravenous sedation Evidence of research, audit, or teaching experience Hospital-based paediatric dentistry experience Leadership or project management experience JOB DESCRIPTION POST: Specialist in Paediatric Dentistry GRADE: Band C RESPONSIBLE TO: Clinical Director ACCOUNTABLE TO: Clinical Lead ROLE SUMMARY: The post holder will be required to provide Specialist clinical cover at a range of community sites within Norfolk & Waveney. The majority of the post will be based at Siskin Dental Centre, Norwich with sessions at other clinics and general anaesthetic sessions at acute hospital sites in Norfolk & Waveney as required. Key Duties and Responsibilities: To provide a full range of oral care for children and adolescents with learning difficulties, complex medical problems, severe behavioural problems and other priority groups as agreed with the commissioners, using a full range of techniques including behavioural management, sedation and general anaesthetic where appropriate. To take clinical responsibilities for a caseload including comprehensive diagnostic, preventive, restorative and surgical care in both a clinic setting and under general anaesthesia. To provide leadership in paediatric dentistry for the service and actively contribute to the Clinical Governance programme, providing relevant reports if required To provide clinical support for dentists within the service with complex cases including those where treatment under general anaesthetic is necessary. To provide advice to local GDPs and other healthcare professionals or care providers where appropriate. To support and advise the Clinical Director, Chief Operating Officer, Clinical Lead and Operations Manager RELATIONSHIPS: Work in conjunction with the Clinical Lead, Chief Operating Officer, Clinical Director, other Consultants and Specialists, Senior Dental Officers and Dental Officers, particularly those involved in providing sedation within the service. Liaise with colleagues in Community Dental Services, Hospital and General Dental Services; commissioning and training leads; professional networks PRINCIPAL RESPONSIBILITIES: Clinical Responsibilities: Provide support to the dental team with respect to treatment planning and provision of comprehensive dental care under general anaesthesia. Undertake thorough examination and assessment of patients and deliver a full and comprehensive range of dental care to the client group in order to render them dentally fit in a caring, safe and efficient way. Plan and manage care where there are complex medical co-morbidities or the situation requires the involvement of other professionals and/or carers to resolve complex patient management issues as agreed with local commissioning. Plan, develop and implement programmes to prevent disease and promote health in target groups within the population if required to do so. Identify commonly occurring medical emergencies and lead the dental team in the appropriate first line management of the emergency, using appropriate techniques equipment and drugs. Keep up to date with developments in this area and/or able to advise other members of the team and take responsibility for organising the training and resources for the acute management of medical emergencies within the main clinic of responsibility. Use appropriate local anaesthetic and patient management approaches to control pain and anxiety during dental treatment. This will include the use of sedation. Responsible for organising training and resources in support of the availability of sedation within the service if required to do so. Provide comprehensive dental assessment and treatment under General Anaesthetic in a hospital setting. Undertake the diagnosis, selection of appropriate restorative technique and delivery of restoration or replacement of teeth in an effective way. Undertake a range of restorative techniques. Undertake the diagnosis, selection of appropriate periodontal techniques and delivery of periodontal care in an effective way. Routine exodontia and/or simple surgical exodontias. Organise clinical teaching and training programmes if required and support others in relation to paediatric dental care. To Attend and actively participate in the Paediatric Dentistry Managed Clinical Network (MCN) meetings and activities. Engage collaboratively with other MCN members to contribute to the development and delivery of high-quality paediatric dental services across the region. Share clinical expertise and insights, supporting service improvement initiatives and evidence-based practice. Contribute to strategic planning, service evaluation, and the implementation of regional guidelines and pathways Job Description Status The above job description is indicative only. It is intended to represent current priorities and is not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities commensurate with the grade. Any changes to this job description to take account of changing service needs will be made in discussion with the post holder This job description and the role will be reviewed as part of the Personal Development Review process to take account of changing needs /development of the service. To meet the evolving needs of the organisation you may also be required to provide cover in other areas following appropriate discussion. KEY OUTCOMES: Appropriate clinical dental care, examination and screening provided to a high standard for clients of the Community Dental Service and recognised Professional Standards. Assist the service in managing the referrals received and work with Operations team to manage the allocation and assessment of referrals among the clinicians working at local clinics. Work with clinicians throughout Norfolk & Waveney CDS to ensure effective management of clinical diaries enabling efficiency in the number of patients assessed, thereby reducing any backlog of referrals and failure to meet required targets and key performance indicators. Actively participate in and contribute to CDS peer review activities and clinical supervision/audit meetings To ensure that there is adherence to acceptance and discharge criteria for children referred to the service To provide training, advice and support to the service and other members of the dental team.

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