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Chief Executive Officer - East and North Hertfordshire Teaching NHS Trust The closing date is 24 April 2026 East and North Hertfordshire Teaching NHS Trust is on an ambitious transformation journey to become an outstanding, patient-led organisation, supporting 6,800 staff to deliver high quality, compassionate care. We are seeking a new Chief Executive Officer, accountable to the Chair and Board for the Trust's strategic leadership and performance. The postholder will ensure strong governance, meet all statutory requirements, and lead the organisation to clinical excellence, financial sustainability and outstanding patient care. The role also includes system leadership across the wider health economy, influencing sustainable service delivery at local, regional and national levels. We are looking for an ambitious and credible leader with significant experience in complex acute or specialist settings, a strong track record of operational delivery, and the ability to inspire and lead across a multi site organisation. In return, this is a unique opportunity to shape the future of the Trust and wider health system within a supportive and forward looking organisation. Main duties of the job Key responsibilities will include: Managing the Trust in accordance with its vision and strategic objectives, as a dynamic organisation, having regard to responsibilities and appropriate involvement of all key stakeholders externally and internally. Ensuring patients, staff and the public have the opportunity and are encouraged to participate in decision making and the planning of service delivery and improvement. Ensuring key standards and measures for the Trust are identified, including those related to performance, quality, service, care, audit, workforce, finance and efficiency and ensuring these are monitored and reported appropriately. Ensuring all Board members have the information they need to play a full part in the governance of the Trust and that the Trust Board is regularly appraised of the key risks and mitigating actions necessary to address those risks. Ensuring the Trust has an effective management system which has patient safety, quality and patient experience as paramount, ensuring mechanisms are in place to continuously monitor these issues. Ensuring the Trust meets its legal requirements, statutory duties and responsibilities and those reporting obligations placed by all external regulators and inspectors. Provide visible and engaging leadership behaviours and personal integrity that models the Trust's values. Please refer to the attached candidate pack for further details and the full list of responsibilities. About us East and North Hertfordshire Teaching NHS Trust is on a journey of transformation. It was formed in 2000 following the merger of two former NHS Trusts serving the east and north Hertfordshire areas. It operates across four sites; acute services are offered at the Lister Hospital; specialist cancer services at the Mount Vernon Cancer Centre (MVCC); and non-acute services at Queen Elizabeth II and Hertford County hospital. The Trust underwent an extensive £150m reconfiguration some years ago which centralised all inpatient and complex services at the Lister in Stevenage. The Trust provides a wide range of acute inpatient, outpatient, diagnostic, ambulatory and urgent care services - including an emergency department and maternity care - as well as regional and sub regional services in renal medicine, urology and plastic surgery. Proudly, the Trust is ranked as the highest performing acute trust in the East of England and 19th nationally among all acute and specialist trusts, according to the latest NHS performance league tables. It was also shortlisted for the HSJ Trust of the Year Award. Approximately 6,800 staff are employed by the Trust, dedicated staff to providing high quality, compassionate care to our patients. We also have an active volunteer network of around 350 people. The Trust's annual turnover is approximately £610 million. Job responsibilities Please refer to the attached candidate pack for further information. To arrange an informal discussion or visit, please contact Anita's Executive Assistant. The closing date for applications is 24 April 2026, with the selection and interview process scheduled for the week commencing 1 June 2026. Person Specification Experience A track record of success as a chief executive (or interim) within an acute or specialist care trust. Proven ability to ensure robust assurance and compliance across financial, governance, legal, regulatory and clinical areas. Significant experience of leading transformational service change. Experience of managing complex problems. Experience of increasing staff engagement, particularly through change and adversity. Demonstrable track record of advancing diversity, representation, equity and inclusion, with evidence of sustained inclusive culture change and reduced workforce inequalities. A track record of establishing strong quality and safety governance frameworks which deliver excellent outcomes for patients. Evidence of working on national programmes or contributing to national policy. Evidence of leading or implementing initiatives underpinned by national research and innovation. Track record of applying a commercial mindset and expertise to all elements of trust leadership. Skills, aptitudes and knowledge Demonstrable track record of sound financial and operational leadership, with proactive oversight of financial drivers. Demonstrable track record of operational performance improvement drawing on best practice. High levels of collaborative working with system partners including acute, community, mental health, primary care, local authorities and the voluntary sector. Ability to influence, negotiate and persuade regarding complex or sensitive issues demonstrating sound judgment, and a high degree of political awareness. Inspirational and motivational skills to lead staff with the ability to lead organisational culture change to support transformation and navigate complex change, balancing long term transformation with short term operational pressures. Ability to identify, assess and manage risk proactively personally and through others. Clear understanding of the national and regional strategic and policy landscape, able to appreciate the implications at a trust local level, adjusting organisational plans accordingly. Track record of patient and local community engagement, including in the co design of patient services to improve access, outcomes and/or experience. Sound knowledge of problem solving and improvement methodologies (knowledge of the Virginia Mason methodology or similar would be an advantage). Experience in leveraging digital technology, data quality and analytics to drive decision making, safety and transformation. Personal qualities and attributes Ability to create, enable and inspire the executive team, empowering courageous decision making and team cohesion, particularly in challenging times. An inspiring leader with vision and the ability to communicate ideas and generate action and delivery through others with drive, sound judgement who can deliver change at pace. Ability to plan strategically, tactically and creatively. Ability to take an innovative approach and encourage innovation in others. The ability to gain the respect of clinicians, managers and academics. Highly developed emotional intelligence and self awareness. Proactive, versatile and problem solving approach. Robust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities. Able to build and maintain personal credibility. Able to prioritise and work under pressure, keeping calm and instilling calm in others. A personal commitment to ethical standards expected of public sector leaders in the UK. Education and professional qualifications Educated to degree level or equivalent experience. Evidence of continuous personal and professional development. Further professional qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role Are you ready to bring the world's most iconic stories to life one product at a time? This role sits at the heart of turning Warner Bros. Discovery's iconic brands into must have toys, games, and promotional products. You'll play a key role in shaping physical products that capture the creativity and storytelling our brands are known for, from concept to shelf. You'll be partnering with a diverse portfolio of licensees, including LEGO, to deliver exciting products across multiple categories and territories. You'll own the day to day development process, managing creative licensing approvals across product, packaging and marketing, while ensuring everything meets WBD's brand standards and EMEA's legal, safety and regulatory requirements. If you love the intersection of creativity and commercial impact, and want to see your work come to life on shelves across the region we'd love to hear from you! Your Role Accountabilities Work closely with licensees and other Product Development Associates to produce fresh, compelling designs that meet business needs. Understand vision and trends related to toys, games and promotional products across all segments. Design balanced graphic elements (using colour, icon size and spatial relationships) appropriate for all age segments. Translate WBD's storytelling into effective design and product applications. Apply strong toy and packaging knowledge. Conduct trend research across illustration, graphics, product and cultural influences. Understand elements of product design, development and manufacturing. Collaborate with regional franchise teams, agents, global partners, commercial and legal teams. Maintain awareness of category strategies and work toward shared creative and commercial objectives. Qualifications & Experiences Solid experience in 3D product design and/or toy manufacturing Strong ability to clearly communicate and present creative vision and ideas. Technical knowledge of manufacturing processes and product construction. Awareness of competitive businesses and market trends. Strong skills across the Adobe Creative Suite. Additional computer skills including InDesign, Word, Excel and PowerPoint. Experience using AI tools for ideation, efficiency or workflow support. Licensing business model experience. Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 09 April 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details

At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The role The Head of Medical Affairs, United Kingdom (UK) will lead the expansion and execution of Medical Affairs activities across the UK, as Genmab establishes a fully operational affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in the UK, responsible for shaping the national medical strategy to deliver the company's first launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing the United Kingdom within Genmab's broader European and Global organizations. Affiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the UK General Manager and cross-functional leadership team, ensuring full compliance with MHRA regulations, NHS governance standards, and local pharmacovigilance requirements. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee the UK's Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and UK Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide United Kingdom perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide the UK medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution across the UK. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored UK evidence generation initiatives. External Engagement and Thought Leadership Build and sustain relationships with UK's top Key Opinion Leaders, healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in UK. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches across the UK, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence. Partner to ensure appropriate review and approval of promotional and non-promotional materials to be used across the UK. Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the UK's organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. Qualifications & Experience MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Strong understanding of UK regulatory and health authority landscape, including MHRA, NICE, NHS England, SMC, and AWMSG, with proven experience engaging across HTA, access, and clinical governance frameworks. Familiarity with EMA processes and broader EU regulatory coordination preferred. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the UK's healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-focused ethos. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . 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Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Support the development of the assigned territory and partner ecosystem to contribute to revenue growth, pipeline quality, and new customer acquisition. Assist in the execution of structured joint business plans with partners and direct sales teams, supporting focus accounts, priority segments, and quarterly action plans. Conduct regular customer visits, independently for standard opportunities and jointly with channel partners or senior sales teams for more complex cases. Execute a structured visit and prospecting plan to help generate new pipeline and support funnel conversion. Support business development activities within transactional and distribution scope accounts. Participate in customer meetings, basic technical discussions, and live instrument demonstrations, progressively building technical confidence and qualification skills. Support the delivery of technical seminars, workshops, and partner enablement sessions on Test and Measurement solutions including oscilloscopes, data acquisition, LCR meters, signal generators, signal analyzers, RF and power applications. Provide first level technical and commercial support to partner sales teams, reinforcing value based positioning and correct product selection. Identify and prospect new accounts in strategic segments such as Automotive, Defense, Wireless, Semiconductor, Education, Quantum, and Industrial markets under senior guidance. Work closely with the Channel Account Manager, Partners Account Manager & Direct Sales teams to ensure aligned execution and proper territory coverage. Promote adoption of the e commerce platform and support partners in digital engagement and order processes. Maintain disciplined pipeline tracking, forecasting updates, deal registration follow up, and CRM hygiene. Support promotional campaigns, new product introductions, and regional initiatives to accelerate sell in and sell through. Contribute to regular business reviews and provide structured feedback on territory performance and action plans. Qualifications Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, Telecommunications, or a related technical field. Engineering School degree preferred. Recent graduate or up to 2 years of experience in electronics, RF, digital, or a related technical environment. Internship, thesis, or first professional experience in Test and Measurement, R&D, or technical support is a strong advantage. Strong interest in technical sales, channel support, and customer facing roles within a distribution or manufacturer environment. Foundational knowledge of Electronic Test and Measurement instruments such as oscilloscopes, signal generators, spectrum analyzers, power supplies, or RF measurement solutions. Basic understanding of test software environments or automated test concepts is an advantage. General understanding of electronics applications in industries such as Automotive, Industrial, IoT, Wireless, Aerospace and Defense, Semiconductor, Education, or emerging technologies. Motivation to develop both technical expertise and commercial skills including opportunity qualification, value based positioning, and pipeline management. Good communication and presentation skills, with the ability to engage engineers and technical stakeholders. Fluency in English and French is mandatory. Additional European languages are considered a plus. Valid UK driving licence and willingness to travel within the assigned territory. Valid work and travel authorization within the European Union. Careers Privacy Statement Keysight is an Equal Opportunity Employer.

Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support

About Crown Lift Trucks Ltd Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown's business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services. Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving." Job Description Responsible for the acquisition of new NAs (70%), and the engagement and penetration of low share IAs in country (30%), this includes providing support to NA Managers (Account Management) /Dealers to increase engagement and penetration, and sales to International Accounts. This position reports to the General Manager National Accounts. Person Specification Key Tasks Management of International Accounts: Grow market position and customer share; develop sales strategies for assigned accounts to achieve this Identify with the GM National Accounts, which accounts need managing and maintaining by the National Accounts Manager (account management), and which need penetrating (business development). Manage and review. Scope and acquire new business opportunities with new customers which strategically fit the Crown product, sector and services portfolio Establish multi-level relationships within the accounts, supporting the sales strategy on a national level; proactively engage with local customer locations to achieve this Make sure customer intelligence is thorough, detailed and all opportunities are addressed Establish an annual regional sales budget and communicate this within the budgeting process Drive the business centrally and locally ensuring information is shared and stakeholders are fully briefed Reporting, PTP, CRM, and Discount requests: Ensure accurate and timely data and reporting; implement C360 for activity and sales forecasting Ensure the nominated accounts volumes are accurately forecast, and monitored by performance to plan (PTP), support, review and manage Provide full and factual data to allow discount decisions to be made Team Working and collaboration: Support a collaborative team approach; share information with all stakeholders where relevant, including the Crown Branch and Service network, Dealer Operations, other Crown departments such as Product Marketing, Infolink/Insite Services, Motive Power and Customer Support to ensure sufficient support and coordination is met to acquire new and maintain existing customers Employee Development and Miscellaneous: Support a can-do working environment based on performance and success Extensive travel, and customer visits (80%) Act on various projects as needed. Perform other duties as assigned Vacancy Details Hours of Work: Monday to Friday - 37 hours per week, but may be more to fulfil the job requirements. Target Salary: Competitive salary Company Vehicle: Company car & fuel card; private mileage benefit subject to tax regulations. Holidays: 25 days holiday plus Bank Holidays. Pension: Company pension plan. At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to: Excellent discount scheme with access to the best perks from some of the UK's biggest brands. Tell Us Health.

Vice President - Team Leader of Client Service page is loaded Vice President - Team Leader of Client Servicelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG's Global Transaction Banking business.Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.Transaction Banking EMEA consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services, planning and risk functions.The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels. The team provides a proactive client service approach to clients on all transactional enquiries, complaint management and troubleshooting problems, as well as identifying cross-selling opportunities. They take end-to-end accountability and ownership of the client relationship to deliver an optimal and premium service level. DIRECT REPORTS Yes MAIN PURPOSE OF THE ROLE Accountable and responsible as Team Leader of Client Service team for taking appropriate action with respect to team lead of Client Servicing within TB EMEA. Responsible for all line management duties of both the Client Support and MGS offshored operation. Responsible for the daily oversight of team members activities, providing support/guidance and training. Reporting line is to Deputy Head of Transaction Banking EMEA. KEY RESPONSIBILITIES Responsible for the performance management of team members, through the setting of challenging/stretching KPI objectives, providing performance feedback through monthly one on one meetings and keeping an open communication channel with the team through regular team meetings. Responsible for representing and presenting on behalf of the team in all regular engagement forums with internal and external stakeholders. Responsible for being risk owner and the risk management of key risk / inherent risk for the team. Responsible for maintaining an efficient working environment and ensuring business as usual activities to be completed in a timely manner. Responsible for tracking all workflows in/out and ensuring our client communication is of the highest standard through quick delivery timing. Responsible for the continuous review of the teams' key processes, proactively looking for opportunities to streamline, digitize and automate where possible. Being first point of contact for the client on all day-to-day banking enquiries and issues, taking accountability and ownership to ensure an optimal and premium service level is provided. Fulfil the role of team manager within the team for business-as-usual escalation and support in handling more complex/technical client inquiries. Log and track all calls to resolution ensuring accuracy and timely reporting of metrics. Support of customers' daily transactions and operations, by investigating and resolving enquiries and complaints promptly and managing the client's expectations. Day-to-day handling of enquiries and requests internally from the front office coverage teams and branches across the EMEA region. Proactive, value-added engagement with corporate client groups in an account manager style to manage transaction relationships, improve client experience and provide recommendations for cross-sell opportunities. Provide training for new joiners and junior members of the team, applying experience and knowledge to support development of staff members within the team. Handling of all client users, administration and maintenance requests which will include the issuance and completion of documentation to each client. As a Service partner, collaborate with the RMs, Sales, Operations and other key internal stakeholders to ensure the prompt resolution of cases and client issues, and identify opportunities for service improvement, or proactively educate the client to avoid any future service disruptions. Perform value added activities by identifying cross-selling and revenue opportunities, by understanding the client organization and business requirements to improve service levels, the product solution, or the utilization and optimization of product and channel usage and volumes. The timely identification, escalation and resolution of all issues and enquiries, including any clients at risk. Take a lead role for ad hoc projects and initiatives as and when required to enhance the client experience or the team's service levels. Including support to junior team members on projects / initiatives that they are responsible for. Support channel and product development within Transaction Banking EMEA, periodically documenting enhancement requests based on client feedback and trends in client request types to Product Team/Head Office. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Support the Transaction Banking EMEA Leadership team with the strategic direction of Transaction Banking mid-term business plan. WORK EXPERIENCE Essential: A minimum of 5+ years Associate level payment operation experience within the financial service industry. Proven experience in client communication with corporate customers, focused on delivering prompt and effective problem resolution. Basic experience of online banking platforms and processes. Familiarity with payment-related operations and procedures, as well as a fundamental understanding of payment regulations. Ability to adapt quickly to new workplace environments and evolving market conditions. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Capable of analyzing clients' perspective in various situations and determine positive or negative behavior for opportunities to gain agreement. Able to apply questioning skills for in-depth analysis of attitudes, situations, problems and priorities to determine optimum strategy on how to deal with them. Eager to support and learn and foster collaborative working relationships across the organization. Able to identify and manage both transactional and operational risks. Computer literate with the ability to learn client service software applications. Good questioning skills. Good analytical and problem-solving skills. PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on and Gartner Peer Insights. Why This Role is Exciting Optro is seeking a marketing leader to fill our Senior Product Marketing Manager, International position and play a critical role in defining and executing go-to-market strategies for our EMEA markets. This is a high-impact individual contributor role at the senior level, responsible for driving strategic positioning, messaging, and GTM execution for our mature markets, as well as our emerging markets. As a Sr. PMM, you will be the primary business partner for product, sales, and marketing leadership, influencing strategic initiatives that drive market leadership, customer adoption, and revenue growth. You will lead high-visibility projects and partner cross-functionally to ensure we deliver compelling value to the market. If you are a strategic thinker, expert storyteller, and execution-focused leader who thrives in fast-paced environments and enjoys solving complex go-to-market challenges, this role is for you. Location This is a hybrid role, with a requirement of 1-2 days in the London-based HQ. Key Responsibilities Own and drive the go-to-market strategy for Optro's Platform across EMEA markets, aligning with business objectives and revenue targets. Lead localized GTM and product readiness for emerging markets. Develop and refine category-defining messaging and positioning that differentiates Optro in the market and resonates with key audiences, from audit and GRC professionals. Partner with Sales and Revenue teams to improve win rates through sales enablement programs, deal support, competitive intelligence, and objection handling. Lead product launches and growth initiatives end-to-end, ensuring successful adoption, expansion, and retention. Create high-impact marketing content and assets (e.g., executive narratives, thought leadership, competitive positioning, analyst reports, and sales enablement materials) that drive demand and market awareness. Act as an internal thought leader and evangelist, educating cross functional teams and ensuring consistent messaging across all channels. Influence roadmap and strategic decisions by serving as the voice of the customer and market, partnering closely with Product and Engineering. Conduct in-depth customer, competitor, and market research, translating insights into actionable strategies. Partner with Regional Marketing to ensure messaging and campaigns reflect local nuances, support speaking opportunities on behalf of Optro, and provide insights on competitors, customer drivers and growth levers. Attributes for a Successful Candidate 10+ years of experience in Product Marketing, GRC, or B2B SaaS with a track record of owning and driving strategic GTM initiatives for enterprise SaaS products. Extensive experience in establishing market share across EMEA markets is a must have Experience in GRC/Audit GTM roles is strongly preferred Experience working in high growth B2B SaaS environments, ideally in a leadership level IC capacity. A compelling presenter with the ability to both develop high impact content and lead high level discussions Strong strategic thinking and problem solving skills, with the ability to frame complex challenges and drive alignment across stakeholders. Exceptional storytelling and communication skills, with the ability to craft compelling narratives for C level audiences. Strong analytical mindset with experience leveraging market research, competitive insights, and data analytics to inform decision making. Proven ability to influence and collaborate across Product, Sales, Marketing, and Executive teams. High degree of ownership, accountability, and autonomy in executing large scale initiatives. A second European language is a plus (German/French get extra brownie points) Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what's next. Win, together: One team. No silos, no egos. Drive to be the best and support each other's success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks Launch a career at one of the fastest growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.

Job Description Sysco GB (whose UK operating companies include Brakes, Fresh Direct, KFF & Medina) are currently recruiting for a Quality Assurance Assistant (Nights) to join the team on site in Grantham , on a Full Time Permanent basis. In this role you will carry out Quality Assessments of products to ensure Quality Vs Specification and reject when out of spec. You will monitor fresh produce, fresh meat and other categories as required to ensure consistent customer quality is delivered. As a Quality Assurance Assistant you will liaise and report findings to the Sysco GB Technical Teams as well as supporting any requests made by them. Key Accountabilities: To carry out product assessments against specifications and conduct store walks. To analyse customer complaint data, linking with NDC QCs. To liaise with category TMs and suppliers regarding specification and product standards, including completing weekly surveillance photographs. Adhoc reporting or assessment based on Company need for all products including fresh produce and meat (spot check any agreed high risk customers; new/onboarding and those picked up directly with sales colleagues). Admin of rejection and QC Hold processes to the business and suppliers. Monitor and assess quality of produce daily - including compliance to specification, stock rotation, and the quality of inbound produce. To carry out follow up assessments where appropriate on next batches. To monitor and assess stock for the regional depots. Housekeeping of the QA facility and monitoring of equipment. Support any training given at the depot in ensuring the above. To work with NDC QAs, TMs, FD Tech and the depot management team. Adhoc requests to support the Technical Function at depot as requested by Supervisor / Manager. You: Essential to your success is experience in food operations or working with food, along with basic proficiency in Microsoft Office applications such as Excel, PowerPoint, and Word. A background in the food industry would be advantageous. You are customer centric, always putting both internal and external customers first, with a genuine passion for food and a people oriented approach. Driven by performance, you consistently aim to deliver excellent results. You communicate effectively and professionally, whether by phone or email, and are self motivated with the ability to work autonomously. Your tenacity and flexibility help you adapt to changing demands and challenges. Benefits: Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.

With a proven track record in branded hotel operations, you will lead from the front, maximising financial returns, elevating guest experiences and living the voco brand. This role reports to the Regional General Manager. About the Role You are accountable for delivering exceptional results across people, profit, and guest experience. Through strategic leadership and solution-driven decision making, you will ensure all revenue, market share, and brand standards are consistently exceeded. Duties include: Leading and developing Heads of Department to create a high-performing, highly engaged team. Setting and delivering annual budgets, capital plans and sales & marketing strategies to achieve ambitious financial targets. Analysing performance metrics to maximise market share, RevPAR, and profit margins while controlling costs. Acting as a brand ambassador. Ensuring compliance with brand and service standards, and building our profile in the local market. Driving guest satisfaction through innovative service enhancements and proactive feedback engagement. Maintaining property standards, asset value, and compliance with health, safety, licensing, and environmental responsibilities. Leading community engagement initiatives that strengthen our local presence and corporate social responsibility. About You You are a commercially minded hotel leader with a flair for people, performance, and brand growth. You can switch between empowering your team and taking decisive action when required, and you thrive in a fast-paced, results-oriented environment. We're looking for: Proven hotel leadership in a branded environment with measurable success in revenue growth, sales strategy, and market share gains. Strong commercial and financial acumen: Able to analyse data, spot opportunities, and drive profitability. Brand and reputation builder: Experienced in positioning a hotel in the market and enhancing employer brand. Solution-driven leadership style: Calm under pressure, clear in direction, and quick to implement effective solutions. Exceptional people skills: Experienced in succession planning, team engagement, and talent development. Customer focus: Committed to delivering exceptional guest satisfaction and repeat business. Benefits Our rewards package includes: Discounted hotel stays around the globe, with food and beverage discounts Attractive discounts across many major retailers, restaurants, and events. FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms). Personal and career development Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice. Next Steps A member of our recruitment team will be in touch to arrange a 15-minute phone conversation with shortlisted candidates. This will be an opportunity to learn more about the role and for us to understand your experience in more detail. If successful at this stage, you will be invited to meet with the Regional General Manager. We review applications as they come in, so apply early to avoid missing out. We may close the role once we've found the right person. Who are Kew Green Hotels? Kew Green Hotels is one of the UK's leading hotel management companies, operating a diverse portfolio of global brands. We're a people-driven business that's passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at . At Kew Green Hotels, we're committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at - we're here to support you.

Solution Consulting Manager page is loaded Solution Consulting Managerlocations: London (Flexible)time type: Full timeposted on: Posted 6 Days Agojob requisition id: JR109228Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Manager, Solutions Consulting - United Kingdom & Ireland (UKI) As the Manager of Solutions Consulting for UKI , you will play a key role in driving sales success by leading and supporting a talented team of Solution Consultants. You'll help shape our regional strategy, ensure technical excellence throughout the sales cycle, and work closely with Sales, Customer Success, Product, and Marketing teams to deliver real impact for our customers and partners. What You'll Do Lead, coach, and develop a team of Solution Consultants, fostering collaboration, accountability, and continuous growth. Support Sales and regional leadership in defining and executing go-to-market plans that align with business priorities and customer needs. Guide customer conversations with technical and business insight, helping the team design and present solutions that demonstrate clear value and differentiation. Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted advisor in key opportunities. Ensure quality and consistency in solution design, proposals, and demonstrations to drive customer confidence and win rates. Encourage innovation and best practice sharing , helping the team improve processes, tools, and approaches across the sales cycle. Stay informed on industry trends, competitive developments, and emerging technologies to keep the team and customers ahead of the curve. Qualifications Bachelor's degree in a relevant technical field or equivalent experience. 5+ years of experience in Solutions Consulting, Presales, or Technical Sales , ideally within SaaS, AI, or CX environments. Demonstrated success leading or mentoring technical teams. Strong understanding of AI, CCaaS, Customer Experience, and Digital Engagement domains. Excellent communication and storytelling skills, able to simplify complex concepts for different audiences. Collaborative, proactive, and results-driven, with strong problem-solving abilities. Comfortable working in a fast-paced, matrixed environment. Proficient in relevant enterprise tools and CRM systems. a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.