Location: Reading About Us Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role modeling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimize stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self improvement, efficient time management, multi tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco friendly travel. Discounted Gym Membership with PureGym: Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development: Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search or TailorYourCareer on LinkedIn.
Nov 24, 2025
Full time
Location: Reading About Us Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role modeling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimize stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self improvement, efficient time management, multi tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco friendly travel. Discounted Gym Membership with PureGym: Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development: Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search or TailorYourCareer on LinkedIn.
Location: Liverpool (office-based, with potential hybrid opportunities negotiable) Salary: Competitive Contract: Full-time, Permanent About Britbet Britbet is dedicated to delivering exceptional race-day experiences through innovative betting services and strong partnerships across UK racecourses. We're a fast-moving, collaborative business where every team member plays a part in driving operational excellence and customer satisfaction. The Role As our Recruitment and Administration Manager, you will play a key role in shaping how we attract, hire, and retain talent while ensuring smooth day to day business operations. You'll manage a team of four (recruitment and administration staff), oversee recruitment processes across multiple locations, and work closely with Operations, HR, and Finance to provide efficient, people-focused support. This is an ideal role for a confident leader who thrives on variety and enjoys balancing strategic oversight with hands on delivery. Key Responsibilities Leadership and Team Management Lead, motivate, and develop a team of four, including recruitment and administration staff. Manage workload allocation, performance reviews, and professional development. Foster a culture of accountability, collaboration, and continuous improvement. Recruitment and Talent Acquisition Partner with the Operations and HR teams to understand staffing needs across all areas. Manage the end to end recruitment process - from job posting and candidate screening to offer management and onboarding. Manage relationships with agencies, job boards, and recruitment platforms (e.g., Talent Funnel, Indeed). Monitor recruitment metrics such as time to hire, cost per hire, and staff retention; prepare quarterly reports for Finance and Operations Directors. Monitoring efficiencies within the recruitment admin to ensure a smooth candidate journey: Time taken to hire, onboarding, right to work documentation, contracts, etc. Ensure all hiring practices comply with right to work and data protection regulations. Business Administration and Operations Support Oversee the day to day administration of the Liverpool head office, including office supplies, health & safety, and facilities management. Manage supplier and hotel contracts for centralised staffing support and travel bookings. Supervise cash collection and delivery coordination with G4S and ensure accurate reporting. Lead on customer correspondence, complaints, and follow up processes. Manage uniform stock, purchase orders, and management of voucher orders. Supervise the staff accreditation process is delivered to requirements and the relevant deadlines. Managing the arrangements of payment of winnings for customers who did not claim at the racecourse. Ensuring thorough investigations are carried out for lost ticket claims and duplicate card queries. What We're Looking For Essential skills & Experience Proven experience leading recruitment and/or administrative teams. Strong people management skills with experience in performance management and coaching. Excellent communication and stakeholder management abilities. Proficient in Microsoft Office (Excel, Outlook, Word). Desirable skills Experience using Talent Funnel or similar application tracking system (ATS). Background in hospitality, leisure or event based recruitment. Why Join britbet Competitive Salary Company pension Private medical insurance Life insurance Cycle to work scheme Free on site parking Referral programme A supportive, down to earth culture where your contribution truly matters
Nov 22, 2025
Full time
Location: Liverpool (office-based, with potential hybrid opportunities negotiable) Salary: Competitive Contract: Full-time, Permanent About Britbet Britbet is dedicated to delivering exceptional race-day experiences through innovative betting services and strong partnerships across UK racecourses. We're a fast-moving, collaborative business where every team member plays a part in driving operational excellence and customer satisfaction. The Role As our Recruitment and Administration Manager, you will play a key role in shaping how we attract, hire, and retain talent while ensuring smooth day to day business operations. You'll manage a team of four (recruitment and administration staff), oversee recruitment processes across multiple locations, and work closely with Operations, HR, and Finance to provide efficient, people-focused support. This is an ideal role for a confident leader who thrives on variety and enjoys balancing strategic oversight with hands on delivery. Key Responsibilities Leadership and Team Management Lead, motivate, and develop a team of four, including recruitment and administration staff. Manage workload allocation, performance reviews, and professional development. Foster a culture of accountability, collaboration, and continuous improvement. Recruitment and Talent Acquisition Partner with the Operations and HR teams to understand staffing needs across all areas. Manage the end to end recruitment process - from job posting and candidate screening to offer management and onboarding. Manage relationships with agencies, job boards, and recruitment platforms (e.g., Talent Funnel, Indeed). Monitor recruitment metrics such as time to hire, cost per hire, and staff retention; prepare quarterly reports for Finance and Operations Directors. Monitoring efficiencies within the recruitment admin to ensure a smooth candidate journey: Time taken to hire, onboarding, right to work documentation, contracts, etc. Ensure all hiring practices comply with right to work and data protection regulations. Business Administration and Operations Support Oversee the day to day administration of the Liverpool head office, including office supplies, health & safety, and facilities management. Manage supplier and hotel contracts for centralised staffing support and travel bookings. Supervise cash collection and delivery coordination with G4S and ensure accurate reporting. Lead on customer correspondence, complaints, and follow up processes. Manage uniform stock, purchase orders, and management of voucher orders. Supervise the staff accreditation process is delivered to requirements and the relevant deadlines. Managing the arrangements of payment of winnings for customers who did not claim at the racecourse. Ensuring thorough investigations are carried out for lost ticket claims and duplicate card queries. What We're Looking For Essential skills & Experience Proven experience leading recruitment and/or administrative teams. Strong people management skills with experience in performance management and coaching. Excellent communication and stakeholder management abilities. Proficient in Microsoft Office (Excel, Outlook, Word). Desirable skills Experience using Talent Funnel or similar application tracking system (ATS). Background in hospitality, leisure or event based recruitment. Why Join britbet Competitive Salary Company pension Private medical insurance Life insurance Cycle to work scheme Free on site parking Referral programme A supportive, down to earth culture where your contribution truly matters
HR Director Full Time Kings Cross Competitive Salary DoE + Bonus & Benefits We believe that hotels should be more than just places to sleep-they should be destinations, experiences, and moments in time that guests remember long after they leave. That's why we challenge the status quo, bringing bold ideas, unconventional luxury, and immersive culture to everything we do. Whether it's a buzzing lobby, an unforgettable dining experience, or a rooftop that becomes the city's go-to spot, we create spaces that are as dynamic as the people who visit them. Following the ongoing development of our Lifestyle division and existing HR Director into an expanded regional HR role, we are now seeking a HR Director to join our senior leadership team at The Standard, London and lead the people strategy for our flagship European property. This is a pivotal opportunity for a confident, strategic, and hands-on HR leader to build on a strong foundation, driving forward our culture, performance, and people agenda with both operational excellence and long-term vision. Your role As our HR Director, you'll work in close partnership with the General Manager, the Senior Executive Team, and our HR Director, Lifestyle, EAME to oversee all people-related activity across the hotel. With a team of three HR professionals, you will lead the people agenda for a vibrant and diverse workforce of over 320 employees, ensuring that every individual's contribution helps drive business success and guest excellence. You'll take full ownership of the hotel's people and culture strategy, leading across all key areas of HR including Talent Attraction, Learning & Development, Employee Engagement, Employee Relations, and Strategic Workforce Planning. You'll play a key role in aligning our people strategy with business performance, translating culture into commercial results. Your remit will go beyond HR operations to encompass financial and strategic planning, including the design and management of annual staffing and payroll budgets, workforce forecasting, and labour cost analysis. You'll partner closely with the Director of Finance to ensure total alignment between financial performance and staffing strategy. Together, you'll review monthly payroll and productivity metrics, track headcount and wage costs against business levels, and make recommendations to optimise workforce efficiency without compromising on guest experience or brand culture. You'll manage our compensation and benefits framework, oversee performance based pay initiatives, and contribute to monthly ownership and corporate reporting by producing HR data and insights that inform key business decisions. Beyond the numbers, you'll lead initiatives that strengthen our organisational culture, focusing on engagement, recognition, and career growth. You'll act as a trusted advisor and coach to the leadership team, ensuring all people leaders are confident, consistent, and empowered in managing their teams. You'll champion diversity and inclusion, encourage open communication, and model the authenticity and creativity that define The Standard brand. Ultimately, your leadership will ensure that HR at The Standard, London is anything but Standard! and not just a support function, but a strategic, data-driven partner that directly influences profitability, performance, and the long-term success of our people and our brand. You will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a high-volume, high-energy environment and can manage both employees and senior managers with ease. Do you have what it takes to be our HR Director at The Standard? You're a natural connector, a confident and approachable leader who thrives in fast-paced, high-energy environments. You're just as comfortable advising senior stakeholders as you are connecting with our team at the bar during a Friday mixer. You'll combine strong business acumen with a genuine passion for people and culture. At least 3+ years of experience as a HR Director, Head of HR, or Senior HR Manager within a lifestyle, boutique, or luxury hospitality environment. A thorough understanding of UK employment law and HR best practices. Proven experience across multiple HR disciplines including talent acquisition, employee relations, engagement, payroll, and L&D. Have prior experience of developing HR, staffing, productivity and payroll budgets and plans combined with a creative 'blue sky' approach to develop engaging people initiatives Be experienced of producing a range of monthly business and HR metric reports for both corporate office & private ownership. A proactive, solutions-focused mindset with exceptional communication and coaching skills. The ability to act with integrity, professionalism, and positivity in all employee interactions. Experience using HR systems such as Fourth HR/Payroll, PeopleSoft, Peoplebank ATS, Taleo, Mapal One LMS is a plus. We are defined by our richness of personality and diversity of background and lifestyle. If you think you have what it takes to be our HR Director at The Standard, London, we'd love to hear from you. All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Incentive Bonus Plan Meals on Duty Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Business Travel Insurance (including personal cover for bolt on business trips) Employee Assistance Programme with Well-being service Access to colleague rates worldwide at Hyatt Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Nov 22, 2025
Full time
HR Director Full Time Kings Cross Competitive Salary DoE + Bonus & Benefits We believe that hotels should be more than just places to sleep-they should be destinations, experiences, and moments in time that guests remember long after they leave. That's why we challenge the status quo, bringing bold ideas, unconventional luxury, and immersive culture to everything we do. Whether it's a buzzing lobby, an unforgettable dining experience, or a rooftop that becomes the city's go-to spot, we create spaces that are as dynamic as the people who visit them. Following the ongoing development of our Lifestyle division and existing HR Director into an expanded regional HR role, we are now seeking a HR Director to join our senior leadership team at The Standard, London and lead the people strategy for our flagship European property. This is a pivotal opportunity for a confident, strategic, and hands-on HR leader to build on a strong foundation, driving forward our culture, performance, and people agenda with both operational excellence and long-term vision. Your role As our HR Director, you'll work in close partnership with the General Manager, the Senior Executive Team, and our HR Director, Lifestyle, EAME to oversee all people-related activity across the hotel. With a team of three HR professionals, you will lead the people agenda for a vibrant and diverse workforce of over 320 employees, ensuring that every individual's contribution helps drive business success and guest excellence. You'll take full ownership of the hotel's people and culture strategy, leading across all key areas of HR including Talent Attraction, Learning & Development, Employee Engagement, Employee Relations, and Strategic Workforce Planning. You'll play a key role in aligning our people strategy with business performance, translating culture into commercial results. Your remit will go beyond HR operations to encompass financial and strategic planning, including the design and management of annual staffing and payroll budgets, workforce forecasting, and labour cost analysis. You'll partner closely with the Director of Finance to ensure total alignment between financial performance and staffing strategy. Together, you'll review monthly payroll and productivity metrics, track headcount and wage costs against business levels, and make recommendations to optimise workforce efficiency without compromising on guest experience or brand culture. You'll manage our compensation and benefits framework, oversee performance based pay initiatives, and contribute to monthly ownership and corporate reporting by producing HR data and insights that inform key business decisions. Beyond the numbers, you'll lead initiatives that strengthen our organisational culture, focusing on engagement, recognition, and career growth. You'll act as a trusted advisor and coach to the leadership team, ensuring all people leaders are confident, consistent, and empowered in managing their teams. You'll champion diversity and inclusion, encourage open communication, and model the authenticity and creativity that define The Standard brand. Ultimately, your leadership will ensure that HR at The Standard, London is anything but Standard! and not just a support function, but a strategic, data-driven partner that directly influences profitability, performance, and the long-term success of our people and our brand. You will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a high-volume, high-energy environment and can manage both employees and senior managers with ease. Do you have what it takes to be our HR Director at The Standard? You're a natural connector, a confident and approachable leader who thrives in fast-paced, high-energy environments. You're just as comfortable advising senior stakeholders as you are connecting with our team at the bar during a Friday mixer. You'll combine strong business acumen with a genuine passion for people and culture. At least 3+ years of experience as a HR Director, Head of HR, or Senior HR Manager within a lifestyle, boutique, or luxury hospitality environment. A thorough understanding of UK employment law and HR best practices. Proven experience across multiple HR disciplines including talent acquisition, employee relations, engagement, payroll, and L&D. Have prior experience of developing HR, staffing, productivity and payroll budgets and plans combined with a creative 'blue sky' approach to develop engaging people initiatives Be experienced of producing a range of monthly business and HR metric reports for both corporate office & private ownership. A proactive, solutions-focused mindset with exceptional communication and coaching skills. The ability to act with integrity, professionalism, and positivity in all employee interactions. Experience using HR systems such as Fourth HR/Payroll, PeopleSoft, Peoplebank ATS, Taleo, Mapal One LMS is a plus. We are defined by our richness of personality and diversity of background and lifestyle. If you think you have what it takes to be our HR Director at The Standard, London, we'd love to hear from you. All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Incentive Bonus Plan Meals on Duty Pension Scheme Life Assurance (4 x Annual Salary) Medical Assistance (including online GP and Physio) Business Travel Insurance (including personal cover for bolt on business trips) Employee Assistance Programme with Well-being service Access to colleague rates worldwide at Hyatt Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Gatwick South on a full-time basis as our Assistant Store Manager on a fixed term contract, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Nov 22, 2025
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Gatwick South on a full-time basis as our Assistant Store Manager on a fixed term contract, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Job Vacancies The following vacancies are open. Each role includes responsibilities and basic posting details. Dates and locations are as provided in the original descriptions. Service Delivery and Outreach Manager - Edinburgh Date Posted: 14 Nov 2025 Location: Edinburgh Closing Date: 21 Nov 2025 Responsible for day-to-day operations of the Edinburgh centre, ensuring smooth running of client appointments. Coordinate volunteer activities and maintain a welcoming atmosphere for all visitors. Nurture existing referral partner relationships and develop new ones. Grants Operations Manager - Hybrid (UK-based, travel to Edinburgh) Date Posted: 14 Nov 2025 Location: Hybrid (within the UK; home-based with regular travel to Edinburgh office) Closing Date: 27 Nov 2025 Coordinate operational workflows across the grants pipeline. Manage high-volume application cycles and ensure clear communication between applicants, reviewers, and internal teams. Store Manager - Livingston Date Posted: 14 Nov 2025 Location: Livingston Closing Date: 28 Nov 2025 Experience in managing a retail store with a customer service/sales background. Strong communication skills and flexibility over working hours. Willingness to take on other duties as required. Studio and Production Manager Date Posted: 13 Nov 2025 Location: Glasgow (Hybrid) Closing Date: 01 Dec 2025 Handle production management tasks: liaising with clients, generating schedules and budgets, booking travel and accommodation, contracting freelancers, and managing cost reports. Oversee day-to-day studio operations: meetings, filing invoices, and handling inquiries. Head of Research & Lived Experience Date Posted: 13 Nov 2025 Location: Hybrid Glasgow or London Closing Date: 30 Nov 2025 Lead the UK research team to achieve social change and deliver a 5-year research strategy. Support development and delivery of research studies; present findings to media, governments, academics, funders, and communities. Head of People Date Posted: 13 Nov 2025 Location: Edinburgh (Hybrid) Closing Date: 23 Nov 2025 Lead the organisation's people strategy to attract, retain, and develop staff and volunteers. Embed equity and inclusion and promote a positive, collaborative culture. Head of Operations and Mentoring - Light Up Learning Date Posted: 13 Nov 2025 Location: Edinburgh & Lothians Closing Date: 24 Nov 2025 Oversee day-to-day running of the organisation; lead staff team and act as lead child protection officer. Drive expansion of mentoring programme into more schools across Scotland. Office Operations Lead Date Posted: 12 Nov 2025 Location: Livingston Closing Date: 01 Dec 2025 Oversee and support a small team of 5 office staff. Manage invoicing, purchase orders, and supplier accounts. Handle HR tasks, including staff records, onboarding, and compliance. Maintain and update project data; coordinate scheduling and reporting between office and site teams.
Nov 21, 2025
Full time
Job Vacancies The following vacancies are open. Each role includes responsibilities and basic posting details. Dates and locations are as provided in the original descriptions. Service Delivery and Outreach Manager - Edinburgh Date Posted: 14 Nov 2025 Location: Edinburgh Closing Date: 21 Nov 2025 Responsible for day-to-day operations of the Edinburgh centre, ensuring smooth running of client appointments. Coordinate volunteer activities and maintain a welcoming atmosphere for all visitors. Nurture existing referral partner relationships and develop new ones. Grants Operations Manager - Hybrid (UK-based, travel to Edinburgh) Date Posted: 14 Nov 2025 Location: Hybrid (within the UK; home-based with regular travel to Edinburgh office) Closing Date: 27 Nov 2025 Coordinate operational workflows across the grants pipeline. Manage high-volume application cycles and ensure clear communication between applicants, reviewers, and internal teams. Store Manager - Livingston Date Posted: 14 Nov 2025 Location: Livingston Closing Date: 28 Nov 2025 Experience in managing a retail store with a customer service/sales background. Strong communication skills and flexibility over working hours. Willingness to take on other duties as required. Studio and Production Manager Date Posted: 13 Nov 2025 Location: Glasgow (Hybrid) Closing Date: 01 Dec 2025 Handle production management tasks: liaising with clients, generating schedules and budgets, booking travel and accommodation, contracting freelancers, and managing cost reports. Oversee day-to-day studio operations: meetings, filing invoices, and handling inquiries. Head of Research & Lived Experience Date Posted: 13 Nov 2025 Location: Hybrid Glasgow or London Closing Date: 30 Nov 2025 Lead the UK research team to achieve social change and deliver a 5-year research strategy. Support development and delivery of research studies; present findings to media, governments, academics, funders, and communities. Head of People Date Posted: 13 Nov 2025 Location: Edinburgh (Hybrid) Closing Date: 23 Nov 2025 Lead the organisation's people strategy to attract, retain, and develop staff and volunteers. Embed equity and inclusion and promote a positive, collaborative culture. Head of Operations and Mentoring - Light Up Learning Date Posted: 13 Nov 2025 Location: Edinburgh & Lothians Closing Date: 24 Nov 2025 Oversee day-to-day running of the organisation; lead staff team and act as lead child protection officer. Drive expansion of mentoring programme into more schools across Scotland. Office Operations Lead Date Posted: 12 Nov 2025 Location: Livingston Closing Date: 01 Dec 2025 Oversee and support a small team of 5 office staff. Manage invoicing, purchase orders, and supplier accounts. Handle HR tasks, including staff records, onboarding, and compliance. Maintain and update project data; coordinate scheduling and reporting between office and site teams.
Sudbury Surgery is located in Sudbury, opposite Vale Farm Sports Centre in the Borough of Brent. We have approximately 8,000 registered patients, are proud of our diverse patient list, active PPG, and dedicated team. We are looking for a positive, proactive and engaged salaried GP to join our clinical team. It is essential any GP joining us is willing to share home visits, share admin and be active in our local PCN by attending meetings and working with our entire team to improve patient care in our community. As a salaried GP, the post-holder must adhere to the principles of good medical practice and to the clinical protocols and prescribing guidelines as determined by NICE and the ICB. The employee will be fluent with and aim for the highest standards in the quality and outcomes framework and ensure the practice meets the agreed targets. Main duties of the job The post-holder will make him/herself available to undertake a variety of duties as expected from a GP including surgery consultations, telephone (or other) consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, reports and correspondence in a timely manner. Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers. Assess the healthcare needs of patients with undifferentiated and undiagnosed problems. Record clear and contemporaneous consultation notes to agreed standards. Ensure adequate information is supplied at point of referral to enable colleagues to appropriately assess patients at referral. Job description As a Salaried GP you will oversee the clinical management of the practice. You will work closely with both the administration and clinical team to ensure that patients receive the best quality of care. The surgery uses EMIS Web and Docman 10. Duties and Responsibilities Personal Development and Training Full engagement with the yearly appraisal and timely revalidation processes, so not to cause disruption to service delivery. Collect data for audit and clinical governance purposes. Annual completion of 360-degree feedback in line with appraisal requirements. Support the development of the education and research role of the practice as appropriate. Provide clinical supervision to other members of the team during training/upskilling. Confidentiality Maintaining patient confidentiality in line with professional standards. The employee will abide by all requirements of the Data Protection Act 1998 as it shall relate to the practices and the patients of the practices. Management and Planning Staying abreast of current affairs and identify potential threats and opportunities in the locality. Involvement and full participation in the Integrated Care Board. Working flexibly to support the development of the practice. Working with the Management Team and Practice Manager to assist in the overall operational and efficiency of the practice. Contributing to the growth of the practice and supporting the delivery of new services. (this list is not inclusive of all job roles and responsibilities but an example of the type of duties that will need to be performed) Person specification Essential criteria Knowledge of NHS Health and needs of the local population Have an understanding of the needs of the vulnerable groups of patients that are registered Desirable criteria Quality & Outcomes Framework (QOF) Primary Care Networks Read codes and audit Special groups such as the homeless, looked after children, asylum seekers, refugees, and other vulnerable groups Qualifications Essential criteria Qualified General Practitioner (complete certificate of Training CCT) Currently on an English Performers list and not suspended from that list or from the medical register DBS Clearance Current full GMC registration Medical degree of MBBS Safeguarding and other mandatory training Desirable criteria Further postgraduate educational activities in relevant fields or specialist interests MRCGP DCH DRCOG RCGP Substance Misuse Certificate Level 1 or 2 GP Trainer or F2 Supervisor training/teaching diploma DFSRFH & Competence in Coil insertion Experience Essential criteria Recent and appropriate experience of working in primary care in the UK Commitment to and experience of working as part of a multi-disciplinary and skill mixed team environment Experience of working to achieve standards within the Quality and Outcome Framework (QOF) Desirable criteria Evidence of independent working in General Practice Teaching and training of GP Reg/F2/Medical Students/Nursing Students Evidence of participation in QOF Evidence of participation in Audits Experience of SystmOne clinical system Skills and Abilities Essential criteria Excellent record keeping skills both handwritten and electronic Excellent communication skills Recognising learning needs Teaching, training and sharing of good medical practice Using standard software applications such using word/excel/email Excellent time management Excellent analytical skills Excellent patient communication skills Basic interpretation and management from practice based diagnostics including ECG, spirometry, ABPM, blood test reports Skilled in patient management plans and personal commitment to clinical care Desirable criteria Fully conversant with clinical IT system EMIS Web Able to conduct Minor Operations/Joint injection/aspirations Advanced interpretation and management from practice based diagnostics including ECG, spirometry, ABPM, blood test reports Leadership skills
Nov 21, 2025
Full time
Sudbury Surgery is located in Sudbury, opposite Vale Farm Sports Centre in the Borough of Brent. We have approximately 8,000 registered patients, are proud of our diverse patient list, active PPG, and dedicated team. We are looking for a positive, proactive and engaged salaried GP to join our clinical team. It is essential any GP joining us is willing to share home visits, share admin and be active in our local PCN by attending meetings and working with our entire team to improve patient care in our community. As a salaried GP, the post-holder must adhere to the principles of good medical practice and to the clinical protocols and prescribing guidelines as determined by NICE and the ICB. The employee will be fluent with and aim for the highest standards in the quality and outcomes framework and ensure the practice meets the agreed targets. Main duties of the job The post-holder will make him/herself available to undertake a variety of duties as expected from a GP including surgery consultations, telephone (or other) consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, reports and correspondence in a timely manner. Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers. Assess the healthcare needs of patients with undifferentiated and undiagnosed problems. Record clear and contemporaneous consultation notes to agreed standards. Ensure adequate information is supplied at point of referral to enable colleagues to appropriately assess patients at referral. Job description As a Salaried GP you will oversee the clinical management of the practice. You will work closely with both the administration and clinical team to ensure that patients receive the best quality of care. The surgery uses EMIS Web and Docman 10. Duties and Responsibilities Personal Development and Training Full engagement with the yearly appraisal and timely revalidation processes, so not to cause disruption to service delivery. Collect data for audit and clinical governance purposes. Annual completion of 360-degree feedback in line with appraisal requirements. Support the development of the education and research role of the practice as appropriate. Provide clinical supervision to other members of the team during training/upskilling. Confidentiality Maintaining patient confidentiality in line with professional standards. The employee will abide by all requirements of the Data Protection Act 1998 as it shall relate to the practices and the patients of the practices. Management and Planning Staying abreast of current affairs and identify potential threats and opportunities in the locality. Involvement and full participation in the Integrated Care Board. Working flexibly to support the development of the practice. Working with the Management Team and Practice Manager to assist in the overall operational and efficiency of the practice. Contributing to the growth of the practice and supporting the delivery of new services. (this list is not inclusive of all job roles and responsibilities but an example of the type of duties that will need to be performed) Person specification Essential criteria Knowledge of NHS Health and needs of the local population Have an understanding of the needs of the vulnerable groups of patients that are registered Desirable criteria Quality & Outcomes Framework (QOF) Primary Care Networks Read codes and audit Special groups such as the homeless, looked after children, asylum seekers, refugees, and other vulnerable groups Qualifications Essential criteria Qualified General Practitioner (complete certificate of Training CCT) Currently on an English Performers list and not suspended from that list or from the medical register DBS Clearance Current full GMC registration Medical degree of MBBS Safeguarding and other mandatory training Desirable criteria Further postgraduate educational activities in relevant fields or specialist interests MRCGP DCH DRCOG RCGP Substance Misuse Certificate Level 1 or 2 GP Trainer or F2 Supervisor training/teaching diploma DFSRFH & Competence in Coil insertion Experience Essential criteria Recent and appropriate experience of working in primary care in the UK Commitment to and experience of working as part of a multi-disciplinary and skill mixed team environment Experience of working to achieve standards within the Quality and Outcome Framework (QOF) Desirable criteria Evidence of independent working in General Practice Teaching and training of GP Reg/F2/Medical Students/Nursing Students Evidence of participation in QOF Evidence of participation in Audits Experience of SystmOne clinical system Skills and Abilities Essential criteria Excellent record keeping skills both handwritten and electronic Excellent communication skills Recognising learning needs Teaching, training and sharing of good medical practice Using standard software applications such using word/excel/email Excellent time management Excellent analytical skills Excellent patient communication skills Basic interpretation and management from practice based diagnostics including ECG, spirometry, ABPM, blood test reports Skilled in patient management plans and personal commitment to clinical care Desirable criteria Fully conversant with clinical IT system EMIS Web Able to conduct Minor Operations/Joint injection/aspirations Advanced interpretation and management from practice based diagnostics including ECG, spirometry, ABPM, blood test reports Leadership skills
The Role The Engagement Editor will work closely with the Editor to help define the overall strategy for a brand's growth and manage operations. Through close partnership with the Editor, the Engagement Editor will help to improve the brand's expertise, authority and trust, to grow the brand's reach and traffic across SEO, newsletter, social media and projects such as the Startups 100 Index, and to increase the brand's commercial performance. This role is the critical link between the content creation team and our core UK small business audiences. With the Editor's support, they will seek to maximise audience interaction, loyalty, and referral traffic across all digital channels and ensure content effectively moves our UK small business audiences from reading topical news or social posts to exploring and using the products and services we recommend. They will collaborate with the Editor and Content Manager to make sure there is a clear content pipeline for the content team to deliver each month, aligned with the brand's targets and priorities. They will help to ensure part of the team's pipeline is allocated to initiatives that reduce reliance on SEO as a traffic source and build the brand's reputation and engagement, balanced with the work required to boost commercial performance onsite and offsite. As needed, the role will involve working with external partners as well as internal teams to execute and deliver the brand roadmap, with the Editor. This role is crucial to the smooth running and elevation of the brand and requires excellent organisation, communication and project management skills. It is a central role with significant strategic and operational value. What we're offering you: Summer Fridays Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Hybrid working - 3 days a week in the office Closed for Christmas holidays Work from anywhere for 2 weeks a year Life Assurance and Income Protection to protect your loved ones Benefits allowance for health, dental, and vision coverage Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini-mes 2 charity days a year Free breakfast when in the office Responsibilities: Support the Editor to devise a brand strategy and set a clear roadmap of initiatives to achieve traffic and brand growth balanced with work to meet and exceed business targets, across revenue streams. Support the Editor to action and report on some key initiatives (such as the Startups 100 Index) that support the brand's priorities and traffic growth, co-ordinating with stakeholders from around the business as needed. Collaborate with the Editor to balance commercial and brand-building activities, enabling the brand to elevate its reputation and expand to new channels and traffic sources, in addition to maintaining and growing its existing reach and commercial performance. Together with the Editor and Content Manager, provide support and feedback to the Content Producer and Writer on their output, and combine this with data from keyword and traffic tools to promote the highest editorial standards for the brand: Collaborate with the Editor and Content Manager to ensure the brand's content pipeline is full and there is consistent delivery from the content team. Where needed, help to commission onsite and offsite content that has high strategic value, with the aim to improve SEO ranking and/or expand the brand's reach and revenue. Where needed, help the Content Manager to proof, review and edit content. As needed, coordinate with internal teams to deliver identified tests and measure the results, ensure content adheres to best practice and implement technical improvements where needed. Be informed on key brand initiatives in order to be able to confidently make decisions towards the execution of the brand's strategy, in the Editor's absence. Maintain smooth operations and monitor site revenue performance when the Editor is out of office. What Success Looks Like: The Editor is well supported in key strategic areas. Startups' Content Producer is engaged, motivated and meeting all key performance indicators. Most effective levers to accelerate brand performance are identified and actioned. Brand strategy achieves core audience development goals. Commercial strategy achieves core business goals. Long term brand vision is well balanced with short term performance. Our Ideal MVFer: Proven experience in a digital editorial, audience, or engagement role, ideally within a business or finance publication. Excellent understanding of organic search, as well as other key audience-driving channels, with ability to identify and report on key metrics that illustrate strong brand performance. Strong analytical skills with the ability to use tools like Google Analytics and CMS data to drive content decisions. Good knowledge of email marketing platforms and A/B testing methodology. Excellent copywriting and headline-writing skills, with a strong grasp of the specific needs and tone of the UK small business and startup market. Deep understanding of many types of content - product reviews, how-to guides, topical, features, trends etc - and the ability to create clear briefs that deliver high quality results. Commercial and creative mindset able to problem-solve, pivot and seek out opportunities. Experience of handling several concurrent projects and working collaboratively across multiple departments, keeping all stakeholders informed.
Nov 21, 2025
Full time
The Role The Engagement Editor will work closely with the Editor to help define the overall strategy for a brand's growth and manage operations. Through close partnership with the Editor, the Engagement Editor will help to improve the brand's expertise, authority and trust, to grow the brand's reach and traffic across SEO, newsletter, social media and projects such as the Startups 100 Index, and to increase the brand's commercial performance. This role is the critical link between the content creation team and our core UK small business audiences. With the Editor's support, they will seek to maximise audience interaction, loyalty, and referral traffic across all digital channels and ensure content effectively moves our UK small business audiences from reading topical news or social posts to exploring and using the products and services we recommend. They will collaborate with the Editor and Content Manager to make sure there is a clear content pipeline for the content team to deliver each month, aligned with the brand's targets and priorities. They will help to ensure part of the team's pipeline is allocated to initiatives that reduce reliance on SEO as a traffic source and build the brand's reputation and engagement, balanced with the work required to boost commercial performance onsite and offsite. As needed, the role will involve working with external partners as well as internal teams to execute and deliver the brand roadmap, with the Editor. This role is crucial to the smooth running and elevation of the brand and requires excellent organisation, communication and project management skills. It is a central role with significant strategic and operational value. What we're offering you: Summer Fridays Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Hybrid working - 3 days a week in the office Closed for Christmas holidays Work from anywhere for 2 weeks a year Life Assurance and Income Protection to protect your loved ones Benefits allowance for health, dental, and vision coverage Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini-mes 2 charity days a year Free breakfast when in the office Responsibilities: Support the Editor to devise a brand strategy and set a clear roadmap of initiatives to achieve traffic and brand growth balanced with work to meet and exceed business targets, across revenue streams. Support the Editor to action and report on some key initiatives (such as the Startups 100 Index) that support the brand's priorities and traffic growth, co-ordinating with stakeholders from around the business as needed. Collaborate with the Editor to balance commercial and brand-building activities, enabling the brand to elevate its reputation and expand to new channels and traffic sources, in addition to maintaining and growing its existing reach and commercial performance. Together with the Editor and Content Manager, provide support and feedback to the Content Producer and Writer on their output, and combine this with data from keyword and traffic tools to promote the highest editorial standards for the brand: Collaborate with the Editor and Content Manager to ensure the brand's content pipeline is full and there is consistent delivery from the content team. Where needed, help to commission onsite and offsite content that has high strategic value, with the aim to improve SEO ranking and/or expand the brand's reach and revenue. Where needed, help the Content Manager to proof, review and edit content. As needed, coordinate with internal teams to deliver identified tests and measure the results, ensure content adheres to best practice and implement technical improvements where needed. Be informed on key brand initiatives in order to be able to confidently make decisions towards the execution of the brand's strategy, in the Editor's absence. Maintain smooth operations and monitor site revenue performance when the Editor is out of office. What Success Looks Like: The Editor is well supported in key strategic areas. Startups' Content Producer is engaged, motivated and meeting all key performance indicators. Most effective levers to accelerate brand performance are identified and actioned. Brand strategy achieves core audience development goals. Commercial strategy achieves core business goals. Long term brand vision is well balanced with short term performance. Our Ideal MVFer: Proven experience in a digital editorial, audience, or engagement role, ideally within a business or finance publication. Excellent understanding of organic search, as well as other key audience-driving channels, with ability to identify and report on key metrics that illustrate strong brand performance. Strong analytical skills with the ability to use tools like Google Analytics and CMS data to drive content decisions. Good knowledge of email marketing platforms and A/B testing methodology. Excellent copywriting and headline-writing skills, with a strong grasp of the specific needs and tone of the UK small business and startup market. Deep understanding of many types of content - product reviews, how-to guides, topical, features, trends etc - and the ability to create clear briefs that deliver high quality results. Commercial and creative mindset able to problem-solve, pivot and seek out opportunities. Experience of handling several concurrent projects and working collaboratively across multiple departments, keeping all stakeholders informed.
Join us in shaping the future ofwater supply. As our Leakage StrategyManager, you'll play a critical role in reducing leakage, minimising supply interruptions, and ensuring our customers receive the highest quality drinking water. This is a strategic and operational leadership role, focused on turning long-term goals into actionable plans that deliver real-world results. What you'll do You will develop, coordinate, and monitor short- to medium-term operational plans that support strategic targets, using performance metrics to drive continuous improvement and optimal resource deployment. You'll oversee the production of accurate and reliable leakage data, including managing aspects such as night use allowances and water balance components. As the primary steward of water network data, you'll define future data requirements, ensure robust data and field services provision, and maintain compliance with regulatory reporting standards and internal policies. You'll also work closely with the Water Networks Management team to anticipate operational needs, identify emerging risks, and implement proactive mitigation strategies. In this role, you will also: develop and monitoroperational plans, supporting leakage reduction targets, using performance metrics to guide continuous improvement act as data steward for water networks by managing data requirements for flow, pressure and water quality, ensuring robust provision and compliance with internal and external standards oversee leakage data production and validation across DMAs, trunk mains, and service reservoirs, including night use allowances and water balance components lead leakage and water balance improvement initiatives, ensuring alignment with strategic objectives and regulatory expectations enable strategic and operational insight by providing high-quality data and analysis to support decision-making, efficiency, and long-term planning for the water network collaborate with Water Network Managers to anticipate needs, identify risks, and implement proactive mitigation strategies support regulatory reporting by assisting in preparing and submitting accurate regulatory reports and performance returns. What you'll need To succeed, you'll be a conscientious, focused professional with strong communication skills and attention to detail. You'll also bring: strong operational and/or technical management experiencein the water sector extensive experience inleakage reporting and Water Networks operations the ability to thinkstrategically and tactically, adapting to evolving situations strong knowledge ofwater networks from source to tap, including hydraulics, reservoirs, leakage ops, R&M, and pressure control a clear understanding of theregulatory framework and targets proven experience managingwater supply operational emergencies a supportive leadership style that fostersinnovation and autonomy excellentcommunication and presentation skills Knowledge ofhealth and safety management proceduresand ability to promote a strong safety culture What you'll receive A combined pension contribution of up to 20%. Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to sell up to five days of holiday every year. The opportunity to buy up to ten days of holiday each year (subject to conditions). A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. The opportunity to lease a new electric car through salary sacrifice (subject to conditions). Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. Access toan interactive health and wellbeing platform. Support from trainedmental health first aiders. A £1,000 referral fee if you recommend someone who is successfully recruited by us. Who we are YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include: Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors YTL Arena - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space plus a number of other retail,environmental and specialist businesses. Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group. We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
Nov 20, 2025
Full time
Join us in shaping the future ofwater supply. As our Leakage StrategyManager, you'll play a critical role in reducing leakage, minimising supply interruptions, and ensuring our customers receive the highest quality drinking water. This is a strategic and operational leadership role, focused on turning long-term goals into actionable plans that deliver real-world results. What you'll do You will develop, coordinate, and monitor short- to medium-term operational plans that support strategic targets, using performance metrics to drive continuous improvement and optimal resource deployment. You'll oversee the production of accurate and reliable leakage data, including managing aspects such as night use allowances and water balance components. As the primary steward of water network data, you'll define future data requirements, ensure robust data and field services provision, and maintain compliance with regulatory reporting standards and internal policies. You'll also work closely with the Water Networks Management team to anticipate operational needs, identify emerging risks, and implement proactive mitigation strategies. In this role, you will also: develop and monitoroperational plans, supporting leakage reduction targets, using performance metrics to guide continuous improvement act as data steward for water networks by managing data requirements for flow, pressure and water quality, ensuring robust provision and compliance with internal and external standards oversee leakage data production and validation across DMAs, trunk mains, and service reservoirs, including night use allowances and water balance components lead leakage and water balance improvement initiatives, ensuring alignment with strategic objectives and regulatory expectations enable strategic and operational insight by providing high-quality data and analysis to support decision-making, efficiency, and long-term planning for the water network collaborate with Water Network Managers to anticipate needs, identify risks, and implement proactive mitigation strategies support regulatory reporting by assisting in preparing and submitting accurate regulatory reports and performance returns. What you'll need To succeed, you'll be a conscientious, focused professional with strong communication skills and attention to detail. You'll also bring: strong operational and/or technical management experiencein the water sector extensive experience inleakage reporting and Water Networks operations the ability to thinkstrategically and tactically, adapting to evolving situations strong knowledge ofwater networks from source to tap, including hydraulics, reservoirs, leakage ops, R&M, and pressure control a clear understanding of theregulatory framework and targets proven experience managingwater supply operational emergencies a supportive leadership style that fostersinnovation and autonomy excellentcommunication and presentation skills Knowledge ofhealth and safety management proceduresand ability to promote a strong safety culture What you'll receive A combined pension contribution of up to 20%. Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to sell up to five days of holiday every year. The opportunity to buy up to ten days of holiday each year (subject to conditions). A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. The opportunity to lease a new electric car through salary sacrifice (subject to conditions). Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. Access toan interactive health and wellbeing platform. Support from trainedmental health first aiders. A £1,000 referral fee if you recommend someone who is successfully recruited by us. Who we are YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include: Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors YTL Arena - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space plus a number of other retail,environmental and specialist businesses. Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group. We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
The Hotel Manager will provide day-to-day leadership and direction by maximising financial returns, driving the development of people, creating and maintaining a unique guest experience, executing brand standards and building awareness of the hotels and brands in the local community. Why work for us Exclusive access to the employee recognition & reward scheme - Heeton Rewards Service-based annual leave (increasing up to a maximum of 5 extra days) Private Medical & Dental Scheme Contributory pension scheme of up to 5% with service Employee Assistance Programme, Life Assurance and Income Protection Schemes Employee & Friends/Family discounted rates at Heeton-operated hotels Referral scheme Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Health Cash Plan and many more Heeton is an expanding company which offers excellent career, training and development opportunities Fantastic career potential with one of the UK's fast-growing hotel operators Retention bonus on completion of 6 and 12 month service What we need from you Previous management experience as a hotel manager at a mid market branded hotel. The ability to lead the daily operation of the hotel to deliver a great experience for our guests and colleagues alike. You can demonstrate how you will have the ability to motivate, appraise, support and challenge the team to improve the overall performance daily. Naturally, inspire and influence your team to improve and enhance the business. The ability to work under your own initiative have an eye for detail and have a love of providing excellent customer service. Accountable and resilient with the ability to work under pressure in a fast paced environment. Flexibility to respond to a variety of work situations; and ability to work on your own and as part of a team. Be highly focused, have excellent communication skills, and be motivated and professional in appearance and presentation. You will be a great team player with good interpersonal and communication skills. Have a high level of commercial awareness and sales capabilities. You should use the internal and external tools at your disposal to develop both yourself and your colleagues alike. What you will be doing People Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. Train team members to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently. Recommend or initiate any HR related actions where needed. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Responsible Business Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel's or owner's policies, procedures and regulatory requirements. Maintain relations with outside contacts. Act as public relations representative to raise awareness of the hotel and brand in the local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally conscious and take steps to reduce the hotel's carbon footprint. Perform other duties as assigned. May also serve as the manager on duty. Guest Experience Interact with guests and outside contacts including, current and potential clients, government officials, travel industry representatives, suppliers, competitor's local community members. Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities. Financial Support the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability. Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Nov 20, 2025
Full time
The Hotel Manager will provide day-to-day leadership and direction by maximising financial returns, driving the development of people, creating and maintaining a unique guest experience, executing brand standards and building awareness of the hotels and brands in the local community. Why work for us Exclusive access to the employee recognition & reward scheme - Heeton Rewards Service-based annual leave (increasing up to a maximum of 5 extra days) Private Medical & Dental Scheme Contributory pension scheme of up to 5% with service Employee Assistance Programme, Life Assurance and Income Protection Schemes Employee & Friends/Family discounted rates at Heeton-operated hotels Referral scheme Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Health Cash Plan and many more Heeton is an expanding company which offers excellent career, training and development opportunities Fantastic career potential with one of the UK's fast-growing hotel operators Retention bonus on completion of 6 and 12 month service What we need from you Previous management experience as a hotel manager at a mid market branded hotel. The ability to lead the daily operation of the hotel to deliver a great experience for our guests and colleagues alike. You can demonstrate how you will have the ability to motivate, appraise, support and challenge the team to improve the overall performance daily. Naturally, inspire and influence your team to improve and enhance the business. The ability to work under your own initiative have an eye for detail and have a love of providing excellent customer service. Accountable and resilient with the ability to work under pressure in a fast paced environment. Flexibility to respond to a variety of work situations; and ability to work on your own and as part of a team. Be highly focused, have excellent communication skills, and be motivated and professional in appearance and presentation. You will be a great team player with good interpersonal and communication skills. Have a high level of commercial awareness and sales capabilities. You should use the internal and external tools at your disposal to develop both yourself and your colleagues alike. What you will be doing People Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. Train team members to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently. Recommend or initiate any HR related actions where needed. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Responsible Business Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel's or owner's policies, procedures and regulatory requirements. Maintain relations with outside contacts. Act as public relations representative to raise awareness of the hotel and brand in the local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally conscious and take steps to reduce the hotel's carbon footprint. Perform other duties as assigned. May also serve as the manager on duty. Guest Experience Interact with guests and outside contacts including, current and potential clients, government officials, travel industry representatives, suppliers, competitor's local community members. Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities. Financial Support the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability. Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
The Hotel Manager will provide day-to-day leadership and direction by maximising financial returns, driving the development of people, creating and maintaining a unique guest experience, executing brand standards and building awareness of the hotels and brands in the local community. This is a multi-site role for Heeton Concept Aparthotel-Edinburgh-Queen Street and Stewart Aparthotel by Heeton Concept. Located less than a two-minute walk from each other, Heeton Concept Aparthotel Queen Street Edinburgh and Stewart Aparthotel by Heeton Concept offer our guests a home away from home. Why work for us: Exclusive access to the employee recognition & reward scheme - Heeton Rewards Service-based annual leave (increasing up to a maximum of 5 extra days) Private Medical & Dental Scheme Contributory pension scheme of up to 5% with service Employee Assistance Programme, Life Assurance and Income Protection Schemes Employee & Friends/Family discounted rates at Heeton-operated hotels Referral scheme Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Health Cash Plan and many more Heeton is an expanding company which offers excellent career, training and development opportunities Fantastic career potential with one of the UK's fast-growing hotel operators Retention bonus on completion of 6 and 12-month service What we need from you Previous management experience as a hotel manager at a mid-market branded hotel. The ability to lead the daily operation of the hotel to deliver a great experience for our guests and colleagues alike. You can demonstrate how you will have the ability to motivate, appraise, support and challenge the team to improve the overall performance daily. Naturally, inspire and influence your team to improve and enhance the business. The ability to work under your own initiative have an eye for detail and have a love of providing excellent customer service. Accountable and resilient with the ability to work under pressure in a fast-paced environment Flexibility to respond to a variety of work situations; and ability to work on your own and as part of a team Be highly focused, have excellent communication skills, and be motivated and professional in appearance and presentation. You will be a great team player with good interpersonal and communication skills Have a high level of commercial awareness and sales capabilities You should use the internal and external tools at your disposal to develop both yourself and your colleagues alike What you will be doing People Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Train team members to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently Recommend or initiate any HR-related actions where needed Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management Responsible Business Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel's or owner's policies, procedures, and regulatory requirements. Maintain relations with outside contacts Act as public relations representative to raise awareness of the hotel and brand in the local community Drive team member involvement in community organisations, activities and businesses Develop and carry out action plans to be environmentally conscious and take steps to reduce the hotel's carbon footprint Perform other duties as assigned. May also serve as the manager on duty Guest Experience Interact with guests and outside contacts including, current and potential clients, government officials, travel industry representatives, suppliers, competitor's local community members Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities Financial Support the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process
Nov 17, 2025
Full time
The Hotel Manager will provide day-to-day leadership and direction by maximising financial returns, driving the development of people, creating and maintaining a unique guest experience, executing brand standards and building awareness of the hotels and brands in the local community. This is a multi-site role for Heeton Concept Aparthotel-Edinburgh-Queen Street and Stewart Aparthotel by Heeton Concept. Located less than a two-minute walk from each other, Heeton Concept Aparthotel Queen Street Edinburgh and Stewart Aparthotel by Heeton Concept offer our guests a home away from home. Why work for us: Exclusive access to the employee recognition & reward scheme - Heeton Rewards Service-based annual leave (increasing up to a maximum of 5 extra days) Private Medical & Dental Scheme Contributory pension scheme of up to 5% with service Employee Assistance Programme, Life Assurance and Income Protection Schemes Employee & Friends/Family discounted rates at Heeton-operated hotels Referral scheme Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Health Cash Plan and many more Heeton is an expanding company which offers excellent career, training and development opportunities Fantastic career potential with one of the UK's fast-growing hotel operators Retention bonus on completion of 6 and 12-month service What we need from you Previous management experience as a hotel manager at a mid-market branded hotel. The ability to lead the daily operation of the hotel to deliver a great experience for our guests and colleagues alike. You can demonstrate how you will have the ability to motivate, appraise, support and challenge the team to improve the overall performance daily. Naturally, inspire and influence your team to improve and enhance the business. The ability to work under your own initiative have an eye for detail and have a love of providing excellent customer service. Accountable and resilient with the ability to work under pressure in a fast-paced environment Flexibility to respond to a variety of work situations; and ability to work on your own and as part of a team Be highly focused, have excellent communication skills, and be motivated and professional in appearance and presentation. You will be a great team player with good interpersonal and communication skills Have a high level of commercial awareness and sales capabilities You should use the internal and external tools at your disposal to develop both yourself and your colleagues alike What you will be doing People Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Train team members to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently Recommend or initiate any HR-related actions where needed Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management Responsible Business Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel's or owner's policies, procedures, and regulatory requirements. Maintain relations with outside contacts Act as public relations representative to raise awareness of the hotel and brand in the local community Drive team member involvement in community organisations, activities and businesses Develop and carry out action plans to be environmentally conscious and take steps to reduce the hotel's carbon footprint Perform other duties as assigned. May also serve as the manager on duty Guest Experience Interact with guests and outside contacts including, current and potential clients, government officials, travel industry representatives, suppliers, competitor's local community members Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities Financial Support the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process
Account Manager The Role - What will you be doing? We are looking for a super motivated, enthusiastic and customer-centric Account Manager to join our team. You will have a track record in nurturing and expanding existing relationships, whilst performing in a quota carrying role. Minimum of 3-5 years sales experience, working directly within Financial Services, specifically within the banking, payments or crypto space. You will have experience selling financial or crypto products, solutions and supporting clients from a relationship management perspective. It is important you feel comfortable working within a fast paced, dynamic environment as part of a team with focus on delivering sales results against defined targets and plans. You must have the ability to work with stakeholders of varying seniority and have a results-oriented mindset to prioritise collective success and drive the best outcomes for BCB Group. This role, and BCB as a whole, is very much cross-functional, you will be comfortable and confident liaising with colleagues across the Group, from Customer Success to Compliance, you treat everyone with respect and work towards the same mission. You will demonstrate a positive, can-do attitude, you will be comfortable to adapt to change, work harmoniously and respectfully with colleagues and thrive in an often pressurised environment. Key Responsibilities and Duties Cross selling and up-selling additional products and services to existing clients to grow revenue for BCB Building stakeholder relationships and acting as a primary contact with seniors on the client side, e.g. Chief Financial Office, C-Suite, decision makers Building pipeline through our existing clients - account mapping/ planning of stakeholders to build out BCB portfolio. Increasing number of referrals from existing BCB clients Managing day to day relationship with existing clients as a key point of contact for escalation purposes Ensuring clients are kept up to date on product enhancements and developments Gaining feedback on the product and identifying trends, communicating this internally to product teams and managing clients expectations on any ETA's Performing quarterly/monthly reviews with clients, obtaining feedback and addressing any outstanding issues Act as an additional contact during the onboarding phase and oversee key deadlines outlined by the client Review cross selling pipeline, general account management i.e. agree how often you will touch base with clients Work with the wider sales team to host events for clients, working closely with internal senior management Demonstrate a commitment to excellence by maintaining Hubspot data to support data insights and accurate forecasting Focus on expanding relationships to minimise any risks of customer churn Working harmoniously with all teams that impacts the experience of sales or of our clients and potential clients Working to achieve your set quarterly targets and managing expectations So, what are we looking for? If you can demonstrate some of the following experience/skills below, we would love to have a conversation. Minimum of 3-5 years sales experience, working directly within Financial Services, specifically within the banking, payments or crypto space. Must have a passion and interest in customer-centric relationship building Have experience in and be comfortable with a target driven environment with a history of hitting annual/ quarterly targets Must have CRM experience and ideally experience with the Google Suite for creating and presenting google docs/slides Must be an analytical thinker with keen problem-solving; process development and improvement; as well as task planning skills Must have outstanding communication, attention to detail and time management skills Must have proven ability to remain professional & polite and when dealing with customers and colleagues, regardless of the situation Must have the ability and desire to go the extra mile for our customers and for colleagues in order to provide world class service, without ego You should be adaptable and comfortable with change and demonstrate the flexibility to step beyond your day to day responsibility to support the wider team and BCB So, what's in it for you? Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated. At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We're passionate about our business, our people, and providing 360-degree support for success. The chance to operate at the forefront of our industry You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every individual can grow and prosper 30 days annual leave each year, excluding bank holidays 4 wellbeing days per year to prioritise your mental health 1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy About BCB Group BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world's largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world's most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7
Nov 16, 2025
Full time
Account Manager The Role - What will you be doing? We are looking for a super motivated, enthusiastic and customer-centric Account Manager to join our team. You will have a track record in nurturing and expanding existing relationships, whilst performing in a quota carrying role. Minimum of 3-5 years sales experience, working directly within Financial Services, specifically within the banking, payments or crypto space. You will have experience selling financial or crypto products, solutions and supporting clients from a relationship management perspective. It is important you feel comfortable working within a fast paced, dynamic environment as part of a team with focus on delivering sales results against defined targets and plans. You must have the ability to work with stakeholders of varying seniority and have a results-oriented mindset to prioritise collective success and drive the best outcomes for BCB Group. This role, and BCB as a whole, is very much cross-functional, you will be comfortable and confident liaising with colleagues across the Group, from Customer Success to Compliance, you treat everyone with respect and work towards the same mission. You will demonstrate a positive, can-do attitude, you will be comfortable to adapt to change, work harmoniously and respectfully with colleagues and thrive in an often pressurised environment. Key Responsibilities and Duties Cross selling and up-selling additional products and services to existing clients to grow revenue for BCB Building stakeholder relationships and acting as a primary contact with seniors on the client side, e.g. Chief Financial Office, C-Suite, decision makers Building pipeline through our existing clients - account mapping/ planning of stakeholders to build out BCB portfolio. Increasing number of referrals from existing BCB clients Managing day to day relationship with existing clients as a key point of contact for escalation purposes Ensuring clients are kept up to date on product enhancements and developments Gaining feedback on the product and identifying trends, communicating this internally to product teams and managing clients expectations on any ETA's Performing quarterly/monthly reviews with clients, obtaining feedback and addressing any outstanding issues Act as an additional contact during the onboarding phase and oversee key deadlines outlined by the client Review cross selling pipeline, general account management i.e. agree how often you will touch base with clients Work with the wider sales team to host events for clients, working closely with internal senior management Demonstrate a commitment to excellence by maintaining Hubspot data to support data insights and accurate forecasting Focus on expanding relationships to minimise any risks of customer churn Working harmoniously with all teams that impacts the experience of sales or of our clients and potential clients Working to achieve your set quarterly targets and managing expectations So, what are we looking for? If you can demonstrate some of the following experience/skills below, we would love to have a conversation. Minimum of 3-5 years sales experience, working directly within Financial Services, specifically within the banking, payments or crypto space. Must have a passion and interest in customer-centric relationship building Have experience in and be comfortable with a target driven environment with a history of hitting annual/ quarterly targets Must have CRM experience and ideally experience with the Google Suite for creating and presenting google docs/slides Must be an analytical thinker with keen problem-solving; process development and improvement; as well as task planning skills Must have outstanding communication, attention to detail and time management skills Must have proven ability to remain professional & polite and when dealing with customers and colleagues, regardless of the situation Must have the ability and desire to go the extra mile for our customers and for colleagues in order to provide world class service, without ego You should be adaptable and comfortable with change and demonstrate the flexibility to step beyond your day to day responsibility to support the wider team and BCB So, what's in it for you? Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated. At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We're passionate about our business, our people, and providing 360-degree support for success. The chance to operate at the forefront of our industry You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every individual can grow and prosper 30 days annual leave each year, excluding bank holidays 4 wellbeing days per year to prioritise your mental health 1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy About BCB Group BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world's largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world's most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7
Overview Job Title: Mortgage Administration Manager Location: Watford Salary: Up to £47,000 plus bonus Hours: Monday to Friday 9 am to 5.30 pm Benefits: Contributory Pension scheme Private Medical Healthcare Life Assurance Dental Plan Free eye tests Annual leave purchase scheme Social events Refreshments 20 days annual leave with bank and public holidays on top Perk box Superb development opportunities About the position of Mortgage Administration Manager: As a Mortgage Administration Manager, you will be a key figure in the bridging sales team. You will be responsible for oversight and management of the administration function but with spans of responsibility over the sales team, ensuring new members of the team are trained on the operational functions of the bridging sales division and drive forward the performance of the team. You will be required to assist the administrators to ensure SLA's are met for all the admin responsibilities and work with the wider team to strive for the most streamlined customer journey, promoting best practise and areas of improvement. The role will include administrative tasks which support the wider team to include sales reporting and management information, incentive management, maintenance of sales and origination systems, sales aids and competitor analysis. As a manager, you will require the knowledge to be able to support introducers and handle bridging, development and commercial mortgage queries to provide impeccable service and maximise sales opportunities as an extension to the sales team. Responsibilities for the role of Mortgage Administration Manager: Onboard, train, and support new sales team members on systems, processes, and core criteria. Ensure timely completion of administrative tasks to support sales targets and meet SLA requirements. Create and deliver training materials, sales aids, and management information to drive team performance. Manage workloads, prioritise requests, and assist directly with tasks to meet business objectives. Support introducers, intermediaries, and brokers, handling queries and maximizing sales opportunities. Maintain introducer records, system permissions, and compliance documentation. Stay informed on group products, cross-sell opportunities, and relevant market trends. Keep systems up to date, accurately recording activities and discussions. Perform additional duties as required in line with business needs. Experience and skills required for the role of Mortgage Administration Manager: Experience within an administrative or sales role in financial services or bridging finance Previous experience in people management PC Literate with a good knowledge of Outlook, Word and PowerPoint Intermediate MS Excel knowledge About Stellar Select At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success. Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness. Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes: Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success. Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career. 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role. Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction. Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations. Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions. Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process. Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests. Referral Programs: Spread the word and be rewarded. For more information regarding the role of Mortgage Administration Manager, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC
Nov 15, 2025
Full time
Overview Job Title: Mortgage Administration Manager Location: Watford Salary: Up to £47,000 plus bonus Hours: Monday to Friday 9 am to 5.30 pm Benefits: Contributory Pension scheme Private Medical Healthcare Life Assurance Dental Plan Free eye tests Annual leave purchase scheme Social events Refreshments 20 days annual leave with bank and public holidays on top Perk box Superb development opportunities About the position of Mortgage Administration Manager: As a Mortgage Administration Manager, you will be a key figure in the bridging sales team. You will be responsible for oversight and management of the administration function but with spans of responsibility over the sales team, ensuring new members of the team are trained on the operational functions of the bridging sales division and drive forward the performance of the team. You will be required to assist the administrators to ensure SLA's are met for all the admin responsibilities and work with the wider team to strive for the most streamlined customer journey, promoting best practise and areas of improvement. The role will include administrative tasks which support the wider team to include sales reporting and management information, incentive management, maintenance of sales and origination systems, sales aids and competitor analysis. As a manager, you will require the knowledge to be able to support introducers and handle bridging, development and commercial mortgage queries to provide impeccable service and maximise sales opportunities as an extension to the sales team. Responsibilities for the role of Mortgage Administration Manager: Onboard, train, and support new sales team members on systems, processes, and core criteria. Ensure timely completion of administrative tasks to support sales targets and meet SLA requirements. Create and deliver training materials, sales aids, and management information to drive team performance. Manage workloads, prioritise requests, and assist directly with tasks to meet business objectives. Support introducers, intermediaries, and brokers, handling queries and maximizing sales opportunities. Maintain introducer records, system permissions, and compliance documentation. Stay informed on group products, cross-sell opportunities, and relevant market trends. Keep systems up to date, accurately recording activities and discussions. Perform additional duties as required in line with business needs. Experience and skills required for the role of Mortgage Administration Manager: Experience within an administrative or sales role in financial services or bridging finance Previous experience in people management PC Literate with a good knowledge of Outlook, Word and PowerPoint Intermediate MS Excel knowledge About Stellar Select At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success. Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness. Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes: Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success. Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career. 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role. Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction. Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations. Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions. Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process. Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests. Referral Programs: Spread the word and be rewarded. For more information regarding the role of Mortgage Administration Manager, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC
Company: Glazing Renovations Ltd Location: Sawmills Road, Diss, Norfolk, IP22 4RG Reports to: General Manager Status: Full-time Salary: Up to 35,000 About Glazing Renovations Glazing Renovations is a wholly owned subsidiary of Glazing Vision Ltd, manufacturers of high specification glass rooflights based in rural Norfolk. Glazing Renovations operate in the glass maintenance and repair sector and carry out various critical operations including commercial glass replacement, curtain wall works, window refurbishment and repairs, servicing and preventative maintenance, rope access services, leak ingress repair, glazing reports and canopy and shop front works. Purpose of the Role The Business Development Manager will be responsible for identifying, developing, and securing new business opportunities to support the growth of Glazing Renovations. Working closely with the General Manager, this role will focus on expanding the client base, nurturing strategic partnerships, and increasing revenue through targeted sales and marketing initiatives. The role requires a proactive, commercially minded individual with strong communication and relationship-building skills. Key Responsibilities Sales & Client Acquisition Identify and pursue new business opportunities across the sector. Research and understand industry trends, competitor activity, and client needs. Generate leads through networking, referrals, and targeted outreach. Prepare and deliver compelling sales presentations and proposals. Negotiate contracts and close deals in alignment with company pricing and margin targets. Relationship Management Build and maintain strong relationships with key clients, contractors, and building or facilities managers. Attend industry events, trade shows, and networking functions to promote the company. Act as a point of contact for new clients during the onboarding process. Strategic Planning & Collaboration Work with the General Manager to align business development strategies with operational capabilities. Contribute to the development of annual sales targets and growth plans. Provide input into marketing campaigns and promotional materials. Reporting & Analysis Maintain accurate records of leads, opportunities, and client interactions using CRM tools. Provide regular reports on pipeline activity, conversion rates, and revenue forecasts. Analyse performance data to refine strategies and improve outcomes. Skills & Experience Required Proven experience in business development, sales, or account management (ideally in construction, glazing, or building maintenance). Strong commercial awareness and negotiation skills. Excellent written and verbal communication. Ability to work independently and collaboratively within a small, growing team. Familiarity with CRM systems and Microsoft Office Suite. Full UK driving licence and willingness to travel for client meetings and site visits. Desirable Attributes Experience working with glazing systems or building envelope solutions. Understanding of health & safety considerations in construction environments. A proactive, self-starting attitude with a focus on results and relationship-buildin Glazing Vision is an equal opportunity employer. All applicants will be considered for employment without attention to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex or sexual orientation.
Nov 10, 2025
Full time
Company: Glazing Renovations Ltd Location: Sawmills Road, Diss, Norfolk, IP22 4RG Reports to: General Manager Status: Full-time Salary: Up to 35,000 About Glazing Renovations Glazing Renovations is a wholly owned subsidiary of Glazing Vision Ltd, manufacturers of high specification glass rooflights based in rural Norfolk. Glazing Renovations operate in the glass maintenance and repair sector and carry out various critical operations including commercial glass replacement, curtain wall works, window refurbishment and repairs, servicing and preventative maintenance, rope access services, leak ingress repair, glazing reports and canopy and shop front works. Purpose of the Role The Business Development Manager will be responsible for identifying, developing, and securing new business opportunities to support the growth of Glazing Renovations. Working closely with the General Manager, this role will focus on expanding the client base, nurturing strategic partnerships, and increasing revenue through targeted sales and marketing initiatives. The role requires a proactive, commercially minded individual with strong communication and relationship-building skills. Key Responsibilities Sales & Client Acquisition Identify and pursue new business opportunities across the sector. Research and understand industry trends, competitor activity, and client needs. Generate leads through networking, referrals, and targeted outreach. Prepare and deliver compelling sales presentations and proposals. Negotiate contracts and close deals in alignment with company pricing and margin targets. Relationship Management Build and maintain strong relationships with key clients, contractors, and building or facilities managers. Attend industry events, trade shows, and networking functions to promote the company. Act as a point of contact for new clients during the onboarding process. Strategic Planning & Collaboration Work with the General Manager to align business development strategies with operational capabilities. Contribute to the development of annual sales targets and growth plans. Provide input into marketing campaigns and promotional materials. Reporting & Analysis Maintain accurate records of leads, opportunities, and client interactions using CRM tools. Provide regular reports on pipeline activity, conversion rates, and revenue forecasts. Analyse performance data to refine strategies and improve outcomes. Skills & Experience Required Proven experience in business development, sales, or account management (ideally in construction, glazing, or building maintenance). Strong commercial awareness and negotiation skills. Excellent written and verbal communication. Ability to work independently and collaboratively within a small, growing team. Familiarity with CRM systems and Microsoft Office Suite. Full UK driving licence and willingness to travel for client meetings and site visits. Desirable Attributes Experience working with glazing systems or building envelope solutions. Understanding of health & safety considerations in construction environments. A proactive, self-starting attitude with a focus on results and relationship-buildin Glazing Vision is an equal opportunity employer. All applicants will be considered for employment without attention to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex or sexual orientation.
Department: Business Development & Growth We are looking for a Senior Business Development Manager who will be responsible for developing and nurturing strong, long-lasting relationships with key clients. This role requires a strategic thinker with exceptional networking skills and a deep understanding of the event industry. The role will be responsible for identifying, generating leads and building a robust pipeline of new business opportunities, nurturing existing and new client relationships plus working with the Operations and Productions team on event planning, and ensuring client satisfaction. What You'll Be Doing Leadership and People Management - Manage, support, and develop direct reports by setting clear expectations, tracking progress through KPIs, and conducting probation reviews, appraisals, development/improvement plans, and one-to-one meetings. Act as a consistent role model, fostering high performance, motivation, and strong team relationships. Operations, Resourcing & Continuous Improvement - Oversee day-to-day operations within the Business Development & Growth department, ensuring efficiency in resourcing, project allocation, and delivery of new business. Drive the development and implementation of best practices and processes to enable continuous improvement. Recruitment - Work closely with the Director of Business Development & Growth and Head of People & Culture to recruit staff in line with legislation and best practice. New Business Development & Market Expansion - Identify and pursue new business opportunities across key markets including the US, Europe, and the UK. Proactively drive revenue growth through research, attending industry events, initiating strategic calls and meetings, presenting compelling proposals to potential and existing clients, and leveraging industry networks for referrals. Client Relationship Management & Growth Opportunities - Build, manage, and nurture a strong pipeline of new business and client relationships for long-term growth. Identify opportunities to expand existing relationships through upselling, cross-selling, and introduction of new services, ensuring sustained engagement and satisfaction. Performance Monitoring & Team Contribution - Track and report on KPIs, client relationship status, project updates, and new business opportunities. Act as a strong collaborative member of the Business Development team, contributing to achieving revenue and growth targets while sharing insights and progress with stakeholders. Client Relationship Management - Develop and maintain strong, long-lasting relationships with key clients by conducting regular check-ins, understanding their evolving needs, providing timely updates, and acting as a trusted point of contact to ensure consistent engagement and satisfaction. Client Growth, Retention & Experience - Proactively identify opportunities to enhance client experiences and expand relationships across markets, while monitoring client satisfaction and implementing strategies to drive loyalty, retention, and long-term business growth. Account & Project Oversight - Manage multiple client accounts simultaneously, joining onsite project teams to ensure smooth event execution and consistent client support. Strategic Event Planning - Partner with clients to define event objectives, create strategic plans, and collaborate with internal teams on RFPs, proposals, and budgets to deliver high-quality events on time and within budget. Operational Delivery & Client Care - Support venue selection, vendor coordination, and budgeting where required, while ensuring client satisfaction and resolving issues promptly to maintain strong relationships. Team Support & Mentorship - Assist the Director of Business Development & Growth in mentoring junior team members, fostering a positive and collaborative work environment across departments. Knowledge Sharing & Best Practices - Contribute to team development by sharing industry insights and best practices, enhancing overall team performance and capability. Supplier & Vendor Collaboration - Work with the Director of Business Development & Growth and Venue Sourcing Manager to maintain strong vendor relationships and support the implementation of effective supplier strategies Safety and Compliance Ensure that all parties involved in the delivery of the projects are both familiar and compliant with the Health and Safety policy and all associated policies, procedures and methods of working Responsible for Health & Safety issues in the workplace and manage successful compliance with current legislation As part of our commitment to sustainability, you will be responsible for integrating sustainable and environmental practices into your work, ensuring that the requirements of our Environmental Management System are always met Ensure legal compliance with all activities are adhered to for regulatory requirements Adhere with all Principal Policies & Procedures What We're Looking For Proven track record of working in the events industry and account management as well as client relationship management. Proven track record in acquiring and securing new business opportunities and growing the business with existing clients. Proven success in securing and managing high-value partnerships, with a history of delivering significant business outcomes. Results-driven mindset with robust sales acumen, capable of meeting ambitious targets and driving revenue growth. Strong understanding of the event industry, including trends and best practices. Experience of setting and managing budgets and other financial processes. Right to work in the UK. Apply Now CV Application Your Name (Required) First Last Your Email Address (Required) Your Phone Tell Us About Yourself (100 words) (Required) Upload Your CV (Required) Upload your CV in .pdf, .doc or .docx format Accepted file types: pdf, doc, docx, Max. file size: 25 MB.
Nov 10, 2025
Full time
Department: Business Development & Growth We are looking for a Senior Business Development Manager who will be responsible for developing and nurturing strong, long-lasting relationships with key clients. This role requires a strategic thinker with exceptional networking skills and a deep understanding of the event industry. The role will be responsible for identifying, generating leads and building a robust pipeline of new business opportunities, nurturing existing and new client relationships plus working with the Operations and Productions team on event planning, and ensuring client satisfaction. What You'll Be Doing Leadership and People Management - Manage, support, and develop direct reports by setting clear expectations, tracking progress through KPIs, and conducting probation reviews, appraisals, development/improvement plans, and one-to-one meetings. Act as a consistent role model, fostering high performance, motivation, and strong team relationships. Operations, Resourcing & Continuous Improvement - Oversee day-to-day operations within the Business Development & Growth department, ensuring efficiency in resourcing, project allocation, and delivery of new business. Drive the development and implementation of best practices and processes to enable continuous improvement. Recruitment - Work closely with the Director of Business Development & Growth and Head of People & Culture to recruit staff in line with legislation and best practice. New Business Development & Market Expansion - Identify and pursue new business opportunities across key markets including the US, Europe, and the UK. Proactively drive revenue growth through research, attending industry events, initiating strategic calls and meetings, presenting compelling proposals to potential and existing clients, and leveraging industry networks for referrals. Client Relationship Management & Growth Opportunities - Build, manage, and nurture a strong pipeline of new business and client relationships for long-term growth. Identify opportunities to expand existing relationships through upselling, cross-selling, and introduction of new services, ensuring sustained engagement and satisfaction. Performance Monitoring & Team Contribution - Track and report on KPIs, client relationship status, project updates, and new business opportunities. Act as a strong collaborative member of the Business Development team, contributing to achieving revenue and growth targets while sharing insights and progress with stakeholders. Client Relationship Management - Develop and maintain strong, long-lasting relationships with key clients by conducting regular check-ins, understanding their evolving needs, providing timely updates, and acting as a trusted point of contact to ensure consistent engagement and satisfaction. Client Growth, Retention & Experience - Proactively identify opportunities to enhance client experiences and expand relationships across markets, while monitoring client satisfaction and implementing strategies to drive loyalty, retention, and long-term business growth. Account & Project Oversight - Manage multiple client accounts simultaneously, joining onsite project teams to ensure smooth event execution and consistent client support. Strategic Event Planning - Partner with clients to define event objectives, create strategic plans, and collaborate with internal teams on RFPs, proposals, and budgets to deliver high-quality events on time and within budget. Operational Delivery & Client Care - Support venue selection, vendor coordination, and budgeting where required, while ensuring client satisfaction and resolving issues promptly to maintain strong relationships. Team Support & Mentorship - Assist the Director of Business Development & Growth in mentoring junior team members, fostering a positive and collaborative work environment across departments. Knowledge Sharing & Best Practices - Contribute to team development by sharing industry insights and best practices, enhancing overall team performance and capability. Supplier & Vendor Collaboration - Work with the Director of Business Development & Growth and Venue Sourcing Manager to maintain strong vendor relationships and support the implementation of effective supplier strategies Safety and Compliance Ensure that all parties involved in the delivery of the projects are both familiar and compliant with the Health and Safety policy and all associated policies, procedures and methods of working Responsible for Health & Safety issues in the workplace and manage successful compliance with current legislation As part of our commitment to sustainability, you will be responsible for integrating sustainable and environmental practices into your work, ensuring that the requirements of our Environmental Management System are always met Ensure legal compliance with all activities are adhered to for regulatory requirements Adhere with all Principal Policies & Procedures What We're Looking For Proven track record of working in the events industry and account management as well as client relationship management. Proven track record in acquiring and securing new business opportunities and growing the business with existing clients. Proven success in securing and managing high-value partnerships, with a history of delivering significant business outcomes. Results-driven mindset with robust sales acumen, capable of meeting ambitious targets and driving revenue growth. Strong understanding of the event industry, including trends and best practices. Experience of setting and managing budgets and other financial processes. Right to work in the UK. Apply Now CV Application Your Name (Required) First Last Your Email Address (Required) Your Phone Tell Us About Yourself (100 words) (Required) Upload Your CV (Required) Upload your CV in .pdf, .doc or .docx format Accepted file types: pdf, doc, docx, Max. file size: 25 MB.
Senior/Supervising Social Worker - Full or Part Time Hours Will Be Considered Salary: Up to £45,000 per Annum Dependent Upon Experience Benefits: Company Car or £2,000 Car Allowance, 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme & Medical Cash Plan Location: Office Based in Oldbury with flexibility to work from home - Covering the West Midlands. (There may be the occasional need to visit our Foster Parents in other areas) ABOUT US We're a high-quality fostering organisation, recognised as 'Outstanding' by OFSTED, and one of the UK's only independent fostering agencies specialising in cultural and faith-based fostering placements. That's what we set out to do in 2012, and we're still doing it today. Our focus is on helping children and young people with specific religious or cultural needs find foster parents who share their values and identity and can provide a safe and loving home. As such we provide a specialist service and in our most recent inspection in 2024, OFSTED rated us as 'Outstanding' in every area of our work Our head office is in the West Midlands, but as out reputation and services have grown, so has our presence across the UK. We now have an office in Blackburn and also cover the East Midlands and Yorkshire. We are fortunate to have Kulvinder Kaur Sahota as our manager in process of registration and are a close, supportive team of staff. We are looking to recruit an enthusiastic Senior /Supervising Social Worker to join our passionate team. DUTIES WILL INCLUDE: Support and supervise foster parents and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of Foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people. Work with foster parents to ensure they fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the ACS policies and procedures. Provide and record regular supervision to foster parents in line with ACS's Operational Standards. Work in partnership with local authorities and other professionals to support children, young people and foster parents and contribute to all relevant meetings and any other tasks. Ensure each child and foster parent are fully compliant in respect of all key documentation. Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community. Participate in an 'out of hours' support service on a rota basis Participate in day 'duty system' on a rota basis supporting referrals team YOU MUST HAVE: A Social Work qualification Professional registration with Social Work England or equivalent Ability to communicate clearly and sensitively with young people and adults Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures Ability to work in partnership with placing authorities. Confidence with transporting children and young people in sometimes stressful/difficult situations The willingness and ability to travel extensively (including occasional nights away) Full driving licence For more information about this post please contact Kulvinder Kaur Sahota Mohammed Bashir, Registered Manager on or Andrew Nugent, Fostering Service Manager on . No agencies please. Active Care Solutions is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.
Nov 10, 2025
Full time
Senior/Supervising Social Worker - Full or Part Time Hours Will Be Considered Salary: Up to £45,000 per Annum Dependent Upon Experience Benefits: Company Car or £2,000 Car Allowance, 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme & Medical Cash Plan Location: Office Based in Oldbury with flexibility to work from home - Covering the West Midlands. (There may be the occasional need to visit our Foster Parents in other areas) ABOUT US We're a high-quality fostering organisation, recognised as 'Outstanding' by OFSTED, and one of the UK's only independent fostering agencies specialising in cultural and faith-based fostering placements. That's what we set out to do in 2012, and we're still doing it today. Our focus is on helping children and young people with specific religious or cultural needs find foster parents who share their values and identity and can provide a safe and loving home. As such we provide a specialist service and in our most recent inspection in 2024, OFSTED rated us as 'Outstanding' in every area of our work Our head office is in the West Midlands, but as out reputation and services have grown, so has our presence across the UK. We now have an office in Blackburn and also cover the East Midlands and Yorkshire. We are fortunate to have Kulvinder Kaur Sahota as our manager in process of registration and are a close, supportive team of staff. We are looking to recruit an enthusiastic Senior /Supervising Social Worker to join our passionate team. DUTIES WILL INCLUDE: Support and supervise foster parents and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of Foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people. Work with foster parents to ensure they fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the ACS policies and procedures. Provide and record regular supervision to foster parents in line with ACS's Operational Standards. Work in partnership with local authorities and other professionals to support children, young people and foster parents and contribute to all relevant meetings and any other tasks. Ensure each child and foster parent are fully compliant in respect of all key documentation. Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community. Participate in an 'out of hours' support service on a rota basis Participate in day 'duty system' on a rota basis supporting referrals team YOU MUST HAVE: A Social Work qualification Professional registration with Social Work England or equivalent Ability to communicate clearly and sensitively with young people and adults Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures Ability to work in partnership with placing authorities. Confidence with transporting children and young people in sometimes stressful/difficult situations The willingness and ability to travel extensively (including occasional nights away) Full driving licence For more information about this post please contact Kulvinder Kaur Sahota Mohammed Bashir, Registered Manager on or Andrew Nugent, Fostering Service Manager on . No agencies please. Active Care Solutions is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.
The Area General Manager plays a pivotal role in shaping the region's success, implementing strategic directions, and driving profitability across multiple branches. As an integral part of the BA regional leadership team, they foster collaboration, share innovative strategies for revenue growth, and maintain deep market knowledge to make informed business decisions. Through leadership and development of operational and sales teams, they ensure business plan execution, customer satisfaction, and market share expansion, underscoring a commitment to exceeding goals and securing customer loyalty. Tips for Area General Manager Skills and Responsibilities on a Resume Job Summary: Accountable for the development and delivery of the Local Sales strategy to meet the Annual Operating Plan Be responsible for ensuring overall customer satisfaction including handling high-level customer or national issues and ensuring effective and timely customer review activity Revenue and margin achievement across all revenue streams sales and Operational Excellence Control Establishing and driving the sales activities, forecasting and reporting on bookings, revenue, conversion rates, and maintenance of the overall pipeline Develop and maintain of the sales plans including management of leads, quotation activity, and order generation Be responsible for the overall development and capabilities of the sales teams in line with Sales Force Effectiveness Support human capital strategies, such as employee engagement, recruitment and retention, and diversity and inclusion Build a climate that energizes team members to exceed performance targets. Perform all people management activities for direct reports and drive similar HR practices, such as compensation determination/notification, objective setting, performance monitoring and performance review. Manage, maintain, and develop employee performance and build a strategy for training/coaching Skills on Resume: Sales Strategy Development (Hard Skills) Customer Relationship Management (Hard Skills) Revenue and Margin Management (Hard Skills) Sales Forecasting and Reporting (Hard Skills) Sales Planning and Execution (Hard Skills) Human Capital Management (Soft Skills) Performance Management and Leadership (Soft Skills) Job Summary: Take ownership of full PandL responsibility for a dedicated business area (full line of business), covering multiple branches and field locations. Serve as an active member of the BA regional leadership team including providing area-specific performance information in an accurate and timely fashion and Working with and supporting other area leaders to share resources and approaches to increase revenue and profitability (sharing success approaches, problem-solving, coaching and mentoring). Led, developed, and coached the area operational and sales management teams to deliver business plans (revenue, performed margin, and trade working capital). Drive implementation of the BA strategic direction within a dedicated geographical area. Demonstrate and maintain in-depth knowledge of local organizations and market(s) as a basis for sound business decisions. Develop and maintain relationships with key customers and partners to maintain close connections with local market issues. Develop, coordinate, and implement short-term and long-term business plans for the Area. Drive JC share growth and profitability targets across the area while sustaining high levels of customer satisfaction. Scan local market conditions and identify current and prospective market segments. Seek innovative ways to grow the business and take calculated business risks to exceed goals. Lead efforts to secure and retain customers Responsible for the overall profitability of the store by managing PandL and achieving sales, cost of goods, and labor targets. Skills on Resume: Leadership and Team Development (Soft Skills) Market Knowledge (Hard Skills) Relationship Management (Soft Skills) Strategic Planning (Hard Skills) Business Growth and Innovation (Soft Skills) Customer Focus (Soft Skills) Job Summary: Establish market leadership and champion JC's vision and values, build relationships that enhance the reputation of JC within the business unit and ensure referrals and bid/proposal requests are fulfilled. Actively network with Associations, Building Owners, Mechanical contractors, Real Estate Leaders, Business and Professional Leaders, and Local and Regional Governmental Leaders. Handle assets (people, financial, and material) and organize resources to secure and deliver business to meet market share, revenue, and profitability goals. Produce accurate financial forecasts and be responsible for financial management for the area. Follow the policies and standards of JC with a stewardship that creates long-term viability for the area. Drive central initiatives, safety culture and standardization across the area. Build a climate of disciplined execution that energizes team members to provide high quality, cost efficient, customer-directed service and exceed performance and productivity targets. Establish collaborative relationships across and beyond own area to share standard methodologies and improve JC performance and drive a culture of Continuous Improvement. Act and lead with honesty and integrity, following the highest ethical standards and align with all legal regulations. Perform other duties as related to customer satisfaction, deployment of critical initiatives, development and maintenance of business plans, and account management of key customers. Build a strong area management team, create a culture of accountability in which people take ownership of results and work closely with direct reports on objective setting and professional development. Skills on Resume: Leadership and Vision Alignment (Soft Skills) Relationship Building (Soft Skills) Resource Management (Hard Skills) Financial Forecasting and Management (Hard Skills) Compliance and Stewardship (Soft Skills) Initiative and Safety Culture (Soft Skills) Execution Excellence (Soft Skills) Collaboration and Continuous Improvement (Soft Skills) Job Summary: Grow SF Bay Area from hundreds to tens of thousands of members Grow talented Handyperson team from 5 to 200+ Build hiring, management, training, and retention playbooks. Define and build management and support systems for these employees. Build a vendor and parts supply chain Build relationships with specialized vendors (e.g. Roofers, HVAC companies, general contractors). Build relationships with suppliers to reduce the time and cost of procurement of parts and materials. Build and test new service offerings (e.g. gardening, pool care, etc) that can increase customer LTV. Build and run customized local programs, partnerships, and marketing campaigns (e.g. real estate agent partnerships, PTA partnerships). Partner with Ops and Product teams to build dashboards, systems, and processes. Oversee the daily operations of two coffee shops in the market Set the tone in coffee shops and bring energy in everything do while inspiring the team to do the same Work side by side in position with teammates Skills on Resume: Leadership and Team Building (Soft Skills) Operations Management (Hard Skills) Supply Chain Management (Hard Skills) Partnership Development (Soft Skills) Marketing and Promotion (Soft Skills) Collaboration and Coordination (Soft Skills) Customer Service and Experience (Soft Skills) Job Summary: Deliver annual, quarterly and monthly revenue, profit and financial return targets for the area/depot and projects Prepare annual budgets for the region, achievement of monthly revenue/profit budgets and forecasts. Conduct monthly business reviews with SA management team, SEA and Africa leadership teams Achievement of utilization, rate per kVA and MVA on hire targets in line with budgets and Plan. Develop key customer relationships, grow the customer base and identify new channels to market. Meet and exceed customer expectations through sales, account management and service functions (as measured by Net Promoter Score). Develop territory, sector and product sales plans to deliver growth. Plans for target geographic areas, the oil and gas, mining, utilities, events and selected industrial users and for power and temperature control products and solutions. Drive the invoicing and collection of payments from customers within debtor day targets. Develop the organizational structures within SA to deliver the agreed strategy. Skills on Resume: Business Strategy Formulation and Execution (Hard Skills) Performance Management (Hard Skills) Strategic Planning and Review (Hard Skills) Customer Relationship Management (CRM) (Soft Skills) Sales and Marketing Planning (Hard Skills) Accounts Receivable Management (Hard Skills) Organizational Development (Soft Skills) Job Summary: Responsible for all permanent premises and business in agreed geographic areas and adherence to all, Global Service Standards, QHSE, and ISO 9001:2000 procedures at all locations. Fleet planning, management, and maintenance . click apply for full job details
Nov 09, 2025
Full time
The Area General Manager plays a pivotal role in shaping the region's success, implementing strategic directions, and driving profitability across multiple branches. As an integral part of the BA regional leadership team, they foster collaboration, share innovative strategies for revenue growth, and maintain deep market knowledge to make informed business decisions. Through leadership and development of operational and sales teams, they ensure business plan execution, customer satisfaction, and market share expansion, underscoring a commitment to exceeding goals and securing customer loyalty. Tips for Area General Manager Skills and Responsibilities on a Resume Job Summary: Accountable for the development and delivery of the Local Sales strategy to meet the Annual Operating Plan Be responsible for ensuring overall customer satisfaction including handling high-level customer or national issues and ensuring effective and timely customer review activity Revenue and margin achievement across all revenue streams sales and Operational Excellence Control Establishing and driving the sales activities, forecasting and reporting on bookings, revenue, conversion rates, and maintenance of the overall pipeline Develop and maintain of the sales plans including management of leads, quotation activity, and order generation Be responsible for the overall development and capabilities of the sales teams in line with Sales Force Effectiveness Support human capital strategies, such as employee engagement, recruitment and retention, and diversity and inclusion Build a climate that energizes team members to exceed performance targets. Perform all people management activities for direct reports and drive similar HR practices, such as compensation determination/notification, objective setting, performance monitoring and performance review. Manage, maintain, and develop employee performance and build a strategy for training/coaching Skills on Resume: Sales Strategy Development (Hard Skills) Customer Relationship Management (Hard Skills) Revenue and Margin Management (Hard Skills) Sales Forecasting and Reporting (Hard Skills) Sales Planning and Execution (Hard Skills) Human Capital Management (Soft Skills) Performance Management and Leadership (Soft Skills) Job Summary: Take ownership of full PandL responsibility for a dedicated business area (full line of business), covering multiple branches and field locations. Serve as an active member of the BA regional leadership team including providing area-specific performance information in an accurate and timely fashion and Working with and supporting other area leaders to share resources and approaches to increase revenue and profitability (sharing success approaches, problem-solving, coaching and mentoring). Led, developed, and coached the area operational and sales management teams to deliver business plans (revenue, performed margin, and trade working capital). Drive implementation of the BA strategic direction within a dedicated geographical area. Demonstrate and maintain in-depth knowledge of local organizations and market(s) as a basis for sound business decisions. Develop and maintain relationships with key customers and partners to maintain close connections with local market issues. Develop, coordinate, and implement short-term and long-term business plans for the Area. Drive JC share growth and profitability targets across the area while sustaining high levels of customer satisfaction. Scan local market conditions and identify current and prospective market segments. Seek innovative ways to grow the business and take calculated business risks to exceed goals. Lead efforts to secure and retain customers Responsible for the overall profitability of the store by managing PandL and achieving sales, cost of goods, and labor targets. Skills on Resume: Leadership and Team Development (Soft Skills) Market Knowledge (Hard Skills) Relationship Management (Soft Skills) Strategic Planning (Hard Skills) Business Growth and Innovation (Soft Skills) Customer Focus (Soft Skills) Job Summary: Establish market leadership and champion JC's vision and values, build relationships that enhance the reputation of JC within the business unit and ensure referrals and bid/proposal requests are fulfilled. Actively network with Associations, Building Owners, Mechanical contractors, Real Estate Leaders, Business and Professional Leaders, and Local and Regional Governmental Leaders. Handle assets (people, financial, and material) and organize resources to secure and deliver business to meet market share, revenue, and profitability goals. Produce accurate financial forecasts and be responsible for financial management for the area. Follow the policies and standards of JC with a stewardship that creates long-term viability for the area. Drive central initiatives, safety culture and standardization across the area. Build a climate of disciplined execution that energizes team members to provide high quality, cost efficient, customer-directed service and exceed performance and productivity targets. Establish collaborative relationships across and beyond own area to share standard methodologies and improve JC performance and drive a culture of Continuous Improvement. Act and lead with honesty and integrity, following the highest ethical standards and align with all legal regulations. Perform other duties as related to customer satisfaction, deployment of critical initiatives, development and maintenance of business plans, and account management of key customers. Build a strong area management team, create a culture of accountability in which people take ownership of results and work closely with direct reports on objective setting and professional development. Skills on Resume: Leadership and Vision Alignment (Soft Skills) Relationship Building (Soft Skills) Resource Management (Hard Skills) Financial Forecasting and Management (Hard Skills) Compliance and Stewardship (Soft Skills) Initiative and Safety Culture (Soft Skills) Execution Excellence (Soft Skills) Collaboration and Continuous Improvement (Soft Skills) Job Summary: Grow SF Bay Area from hundreds to tens of thousands of members Grow talented Handyperson team from 5 to 200+ Build hiring, management, training, and retention playbooks. Define and build management and support systems for these employees. Build a vendor and parts supply chain Build relationships with specialized vendors (e.g. Roofers, HVAC companies, general contractors). Build relationships with suppliers to reduce the time and cost of procurement of parts and materials. Build and test new service offerings (e.g. gardening, pool care, etc) that can increase customer LTV. Build and run customized local programs, partnerships, and marketing campaigns (e.g. real estate agent partnerships, PTA partnerships). Partner with Ops and Product teams to build dashboards, systems, and processes. Oversee the daily operations of two coffee shops in the market Set the tone in coffee shops and bring energy in everything do while inspiring the team to do the same Work side by side in position with teammates Skills on Resume: Leadership and Team Building (Soft Skills) Operations Management (Hard Skills) Supply Chain Management (Hard Skills) Partnership Development (Soft Skills) Marketing and Promotion (Soft Skills) Collaboration and Coordination (Soft Skills) Customer Service and Experience (Soft Skills) Job Summary: Deliver annual, quarterly and monthly revenue, profit and financial return targets for the area/depot and projects Prepare annual budgets for the region, achievement of monthly revenue/profit budgets and forecasts. Conduct monthly business reviews with SA management team, SEA and Africa leadership teams Achievement of utilization, rate per kVA and MVA on hire targets in line with budgets and Plan. Develop key customer relationships, grow the customer base and identify new channels to market. Meet and exceed customer expectations through sales, account management and service functions (as measured by Net Promoter Score). Develop territory, sector and product sales plans to deliver growth. Plans for target geographic areas, the oil and gas, mining, utilities, events and selected industrial users and for power and temperature control products and solutions. Drive the invoicing and collection of payments from customers within debtor day targets. Develop the organizational structures within SA to deliver the agreed strategy. Skills on Resume: Business Strategy Formulation and Execution (Hard Skills) Performance Management (Hard Skills) Strategic Planning and Review (Hard Skills) Customer Relationship Management (CRM) (Soft Skills) Sales and Marketing Planning (Hard Skills) Accounts Receivable Management (Hard Skills) Organizational Development (Soft Skills) Job Summary: Responsible for all permanent premises and business in agreed geographic areas and adherence to all, Global Service Standards, QHSE, and ISO 9001:2000 procedures at all locations. Fleet planning, management, and maintenance . click apply for full job details
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role This role will be based at our Bedford site supporting our Blue Bear operation. You will be required to be on site 4 days a week. You will report into the VP Director HR but work very closely with the Managing Director and managers/employees of Blue Bear and in conjunction with Head of Corporate HR. Responsible for managing and administering day-to-day HR across the full spectrum of people management, therefore you will need to have a thorough knowledge and understanding of most of the major areas, and a deeper knowledge and understanding in one or more specialized areas, within Human Resources. You will need to have a minimum of 10 years of experience as an HR professional. Identify HR priorities and recommend, develop and deliver people management strategies that support the company's overall aims and objectives Provide expert professional advice and support to managers and employees on all aspects of people management, which fully reflect the company's desire to be an employer of choice and comply with current employment legislation and best practice Supporting corporate HR with higher level projects, and developing and maintaining policies and procedures Provide support and problem solving on the full range of HR activities, including policies and procedures, terms and conditions of employment, absence management, restructuring, performance management, etc. Provide appropriate reporting/KPIs to the VP Director HR Keep up-to-date with legal developments and advise on HR compliance Provide advice and guidance to managers on employee relations cases, ensuring that these are well managed and follow process, best practice and employment legislation. Lead on employee relations case management, to include disciplinaries, grievances, performance, attendance, dismissals, employment tribunals, etc. Manage performance management reviews in conjunction with corporate HR and company-wide process Assisting VP Director HR with the salary review process for the Blue Bear operation and ensure distribution of the salary review letters and Workday is updated. Support with learning and development, and provide and organise training on a regular basis to ensure managers are fully trained in different processes and HR systems Manage sickness absence cases and medical referrals Ensure HR activities comply with the needs of ISO certifications as required Producing all relevant data on a payroll tracker for the outsourced payroll company within timeframes Recruitment: Supporting managers with their recruitment needs and liaising with the central recruitment team Produce and process offer letters and contracts of employment Completion of the hire process in Workday/Payroll Supporting managers with all aspects of the on-boarding for new joiners Working in partnership with other areas i.e. Corporate HR, IT, Security, etc, to cover inductions, equipment, etc for each new joiner Coordination of the probation periods, benefits notification via payroll and necessary forms Resignations - coordination of the leaver's process, ensuring relevant paperwork is issued, equipment is returned, inputting data into Workday, leading the exit interviews Redundancies/Settlements - working closely with the manager and Corporate HR to ensure the correct process is followed, supporting with drafting paperwork and making calculations for benefits and packages. Skills & Experience Extensive and demonstrable experience of operating within an HR Business Partner capacity, working operationally to deliver a full generalist service Excellent knowledge of UK employment law with a pragmatic and common-sense approach Experience of delivering successful HR projects and programmes Experience of supporting major organisational change Up-to-date in-depth knowledge of general HR policies and procedures and good practice in HR Personal and professional authority and resilience with strong influencing and interpersonal skills Excellent interpersonal skills, strong communication, presentation and reporting writing skills, being highly proficient in spoken and written English Outstanding knowledge of MS office Strong analytical and problem-solving skills with ability to prioritise and multi-task Outstanding knowledge of Workday Ability to travel to Sweden and London, as and when required Qualifications CIPD qualification level 7 or degree level qualification with significant experience of HR
Nov 07, 2025
Full time
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role This role will be based at our Bedford site supporting our Blue Bear operation. You will be required to be on site 4 days a week. You will report into the VP Director HR but work very closely with the Managing Director and managers/employees of Blue Bear and in conjunction with Head of Corporate HR. Responsible for managing and administering day-to-day HR across the full spectrum of people management, therefore you will need to have a thorough knowledge and understanding of most of the major areas, and a deeper knowledge and understanding in one or more specialized areas, within Human Resources. You will need to have a minimum of 10 years of experience as an HR professional. Identify HR priorities and recommend, develop and deliver people management strategies that support the company's overall aims and objectives Provide expert professional advice and support to managers and employees on all aspects of people management, which fully reflect the company's desire to be an employer of choice and comply with current employment legislation and best practice Supporting corporate HR with higher level projects, and developing and maintaining policies and procedures Provide support and problem solving on the full range of HR activities, including policies and procedures, terms and conditions of employment, absence management, restructuring, performance management, etc. Provide appropriate reporting/KPIs to the VP Director HR Keep up-to-date with legal developments and advise on HR compliance Provide advice and guidance to managers on employee relations cases, ensuring that these are well managed and follow process, best practice and employment legislation. Lead on employee relations case management, to include disciplinaries, grievances, performance, attendance, dismissals, employment tribunals, etc. Manage performance management reviews in conjunction with corporate HR and company-wide process Assisting VP Director HR with the salary review process for the Blue Bear operation and ensure distribution of the salary review letters and Workday is updated. Support with learning and development, and provide and organise training on a regular basis to ensure managers are fully trained in different processes and HR systems Manage sickness absence cases and medical referrals Ensure HR activities comply with the needs of ISO certifications as required Producing all relevant data on a payroll tracker for the outsourced payroll company within timeframes Recruitment: Supporting managers with their recruitment needs and liaising with the central recruitment team Produce and process offer letters and contracts of employment Completion of the hire process in Workday/Payroll Supporting managers with all aspects of the on-boarding for new joiners Working in partnership with other areas i.e. Corporate HR, IT, Security, etc, to cover inductions, equipment, etc for each new joiner Coordination of the probation periods, benefits notification via payroll and necessary forms Resignations - coordination of the leaver's process, ensuring relevant paperwork is issued, equipment is returned, inputting data into Workday, leading the exit interviews Redundancies/Settlements - working closely with the manager and Corporate HR to ensure the correct process is followed, supporting with drafting paperwork and making calculations for benefits and packages. Skills & Experience Extensive and demonstrable experience of operating within an HR Business Partner capacity, working operationally to deliver a full generalist service Excellent knowledge of UK employment law with a pragmatic and common-sense approach Experience of delivering successful HR projects and programmes Experience of supporting major organisational change Up-to-date in-depth knowledge of general HR policies and procedures and good practice in HR Personal and professional authority and resilience with strong influencing and interpersonal skills Excellent interpersonal skills, strong communication, presentation and reporting writing skills, being highly proficient in spoken and written English Outstanding knowledge of MS office Strong analytical and problem-solving skills with ability to prioritise and multi-task Outstanding knowledge of Workday Ability to travel to Sweden and London, as and when required Qualifications CIPD qualification level 7 or degree level qualification with significant experience of HR
Job Title: Network Engineering Manager Salary: £70,000 per annum Location : Swindon Hybrid working. Our client is the UK s largest newspaper and magazine wholesaler. Every day, they serve more than 22,400 customers from 33 distribution centres across the country. The Network Engineering Manager will manage the design, implementation, and optimization of the enterprise network infrastructure. The networks head will provide expert-level guidance and mentorship to network engineers under their control. They will be expected to drive innovation in network architecture, and ensure the reliability, scalability, and security of the corporate Wide Area and Local network services. About the role Architectural Lead Lead the deployment and management of large-scale, mission-critical network environments (LAN, WAN, SD-WAN, cloud and hybrid environments). Define and enforce best practices for network security, resilience, and performance. Team Leadership Line management of a team of offshore skilled Network Engineers and network support staff. Strong project management skills are also required. The ability to manage multiple priorities in a fast-paced environment is essential. Network Oversight and Ownership Oversee the configuration and maintenance of routers, switches, firewalls, VPNs, load balancers, and other networking components. Ensure robust and secure remote connectivity through effective VPN solutions and Cisco Umbrella integration. Evaluate and integrate emerging networking technologies to improve operational efficiency and reduce costs. Driving business change Collaborate with cross-functional teams to support business requirements and digital transformation initiatives. Managing our estate Troubleshoot complex network issues and lead root cause analysis. Drive network automation and orchestration efforts using tools such as Ansible, Terraform, or similar. What we can offer you Not only do they offer free onsite parking, 4x salary life assurance, and a 5% match pension, but you ll also have access to: £5,688 per annum car allowance Company bonus Company-funded Health Cash Plan providing cash back for everyday healthcare costs such as dental, optical, and physiotherapy 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Private medical insurance Colleague Assistance Programme & Colleague referral scheme About you Certification bachelor s or master s degree in computer science, Information Technology, or related field. Cisco Certification with a minimum of CCNP, but ideally with Expert Level or Architect level qualifications. Experience 10+ years of experience in network engineering, with at least 3 years in a senior or principal role. Deep expertise in Cisco technologies, including switching, routing, firewalls, and security solutions. Strong experience with SD-WAN technologies and Cisco Umbrella cloud security. Expert-level understanding of networking protocols and technologies (TCP/IP, BGP, OSPF, MPLS, VLANs, STP, QoS, etc.). Proven ability to manage and optimize VPN infrastructure at scale. Extensive hands-on experience with Cisco as well as other technologies such as Fortinet, Palo Alto, and other enterprise networking solutions. Skills Demonstrate skills in Next Generation Firewall technology and migration to Next Generation firewalls from on-site ASA firewalls. Proven experience with cloud networking (AWS, Azure, or OCI) and hybrid environments. Strong knowledge of network security principles, tools, and technologies (IDS/IPS, firewalls, NAC). Proficiency in scripting and automation (Python, Bash, Ansible, etc.). Excellent communication skills are essential for this role. A career with our client is a career filled with people, pride, and passion. They rely on each other to get the job done, and they deliver what they say they will. Let s see if they can rely on you, too. Apply now.
Nov 07, 2025
Full time
Job Title: Network Engineering Manager Salary: £70,000 per annum Location : Swindon Hybrid working. Our client is the UK s largest newspaper and magazine wholesaler. Every day, they serve more than 22,400 customers from 33 distribution centres across the country. The Network Engineering Manager will manage the design, implementation, and optimization of the enterprise network infrastructure. The networks head will provide expert-level guidance and mentorship to network engineers under their control. They will be expected to drive innovation in network architecture, and ensure the reliability, scalability, and security of the corporate Wide Area and Local network services. About the role Architectural Lead Lead the deployment and management of large-scale, mission-critical network environments (LAN, WAN, SD-WAN, cloud and hybrid environments). Define and enforce best practices for network security, resilience, and performance. Team Leadership Line management of a team of offshore skilled Network Engineers and network support staff. Strong project management skills are also required. The ability to manage multiple priorities in a fast-paced environment is essential. Network Oversight and Ownership Oversee the configuration and maintenance of routers, switches, firewalls, VPNs, load balancers, and other networking components. Ensure robust and secure remote connectivity through effective VPN solutions and Cisco Umbrella integration. Evaluate and integrate emerging networking technologies to improve operational efficiency and reduce costs. Driving business change Collaborate with cross-functional teams to support business requirements and digital transformation initiatives. Managing our estate Troubleshoot complex network issues and lead root cause analysis. Drive network automation and orchestration efforts using tools such as Ansible, Terraform, or similar. What we can offer you Not only do they offer free onsite parking, 4x salary life assurance, and a 5% match pension, but you ll also have access to: £5,688 per annum car allowance Company bonus Company-funded Health Cash Plan providing cash back for everyday healthcare costs such as dental, optical, and physiotherapy 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Private medical insurance Colleague Assistance Programme & Colleague referral scheme About you Certification bachelor s or master s degree in computer science, Information Technology, or related field. Cisco Certification with a minimum of CCNP, but ideally with Expert Level or Architect level qualifications. Experience 10+ years of experience in network engineering, with at least 3 years in a senior or principal role. Deep expertise in Cisco technologies, including switching, routing, firewalls, and security solutions. Strong experience with SD-WAN technologies and Cisco Umbrella cloud security. Expert-level understanding of networking protocols and technologies (TCP/IP, BGP, OSPF, MPLS, VLANs, STP, QoS, etc.). Proven ability to manage and optimize VPN infrastructure at scale. Extensive hands-on experience with Cisco as well as other technologies such as Fortinet, Palo Alto, and other enterprise networking solutions. Skills Demonstrate skills in Next Generation Firewall technology and migration to Next Generation firewalls from on-site ASA firewalls. Proven experience with cloud networking (AWS, Azure, or OCI) and hybrid environments. Strong knowledge of network security principles, tools, and technologies (IDS/IPS, firewalls, NAC). Proficiency in scripting and automation (Python, Bash, Ansible, etc.). Excellent communication skills are essential for this role. A career with our client is a career filled with people, pride, and passion. They rely on each other to get the job done, and they deliver what they say they will. Let s see if they can rely on you, too. Apply now.
Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey 1 day ago Be among the first 25 applicants Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey Get AI-powered advice on this job and more exclusive features. This range is provided by NG Bailey. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Energy Manager - Facilities Location: London - Rowmakers Salary: £55,000 - £65,000 (depending on experience) + Private Healthcare + Flexible Benefits Contract Type: Full-Time, 12 month Fixed Term About The Role We are looking for a dedicated and data-driven Energy Manager to support the mobilisation and operational readiness of a flagship new-build development - Rowmakers - in central London. This is a site-based , 12-month fixed-term contract where you'll work exclusively with one of our key clients, monitoring and optimising building performance from pre-occupancy through to handover and early operations. You'll play a vital role in ensuring the building operates to the highest efficiency standards by gathering data, interrogating building systems, and identifying opportunities for energy optimisation across a highly equipped, state-of-the-art workplace. This is an excellent opportunity for a junior to mid-level energy or building performance professional to apply their technical expertise in a high-profile, hands-on setting. You'll be part of a forward-thinking FM business committed to sustainability, innovation, and exceptional client service. By working on a premium workplace from its earliest stages, you'll gain unique insight into commissioning, optimisation, and early-stage operations, making a real, measurable impact from day one. Key Responsibilities Act as the dedicated Energy Manager for the Rowmakers site, focused solely on client requirements and building performance. Monitor, analyse, and report on energy and system performance before and during building occupancy. Collaborate with FM, design, and commissioning teams to ensure assets are functioning efficiently and aligned to sustainability goals. Use data from BMS, metering, and building analytics platforms to identify optimisation opportunities. Work closely with suppliers and internal stakeholders to implement energy-saving initiatives. Support the client with strategic planning and ensure the building runs as efficiently as possible from day one. Provide ongoing insight through reporting, workshops, and updates to support client decision-making. Develop and maintain M&V plans, ensuring accurate energy baselining and validation. What We're Looking For Degree in Building Services Engineering, Data Science, Energy Management, or similar technical discipline. Experience working on building performance, commissioning support, or energy management projects. Strong knowledge of HVAC systems, energy compliance, and building efficiency best practices. Confident working with BMS systems, CAD drawings, and analysing building data. Excellent stakeholder management and communication skills. Ability to work independently on a client site with a proactive and collaborative approach. Desirable: familiarity with ESOS, IPMVP methodologies, or experience working on mobilisation projects. Desirable: memberships such as CIBSE, Energy Institute, LCC, LCEA, or CMVP Benefits We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. inploi- F low: 1 Apply Now Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Management and Manufacturing Industries Construction Referrals increase your chances of interviewing at NG Bailey by 2x Get notified about new Energy Manager jobs in London, England, United Kingdom . London, England, United Kingdom 3 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 2 days ago Battery Energy Storage Health and Safety Officer Hounslow, England, United Kingdom 1 month ago Technical Asset Manager - Renewable Energy London, England, United Kingdom 2 days ago Associate Director - M&A Advisory - Energy Transition, Power & Renewables London, England, United Kingdom 1 week ago Senior Energy Analyst - New Energies (CCUS, Hydrogen & Renewables) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago Richmond Upon Thames, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago Iver Heath, England, United Kingdom 2 days ago Charging Infrastructure and Renewable Energy Manager London, England, United Kingdom 2 days ago Manager - Power and Utilities - Energy Regulation and Policy London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Senior Strategic Negotiator, Data Center Energy London, England, United Kingdom 5 days ago London, England, United Kingdom 4 months ago London, England, United Kingdom 1 week ago Business Development Manager - Energy/Sustainability London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Renewable Energy & Alternative Fuel Industry Practice Underwriting Lead London, England, United Kingdom 6 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Nov 06, 2025
Full time
Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey 1 day ago Be among the first 25 applicants Join to apply for the Energy Manager - 12 month Fixed Term role at NG Bailey Get AI-powered advice on this job and more exclusive features. This range is provided by NG Bailey. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Energy Manager - Facilities Location: London - Rowmakers Salary: £55,000 - £65,000 (depending on experience) + Private Healthcare + Flexible Benefits Contract Type: Full-Time, 12 month Fixed Term About The Role We are looking for a dedicated and data-driven Energy Manager to support the mobilisation and operational readiness of a flagship new-build development - Rowmakers - in central London. This is a site-based , 12-month fixed-term contract where you'll work exclusively with one of our key clients, monitoring and optimising building performance from pre-occupancy through to handover and early operations. You'll play a vital role in ensuring the building operates to the highest efficiency standards by gathering data, interrogating building systems, and identifying opportunities for energy optimisation across a highly equipped, state-of-the-art workplace. This is an excellent opportunity for a junior to mid-level energy or building performance professional to apply their technical expertise in a high-profile, hands-on setting. You'll be part of a forward-thinking FM business committed to sustainability, innovation, and exceptional client service. By working on a premium workplace from its earliest stages, you'll gain unique insight into commissioning, optimisation, and early-stage operations, making a real, measurable impact from day one. Key Responsibilities Act as the dedicated Energy Manager for the Rowmakers site, focused solely on client requirements and building performance. Monitor, analyse, and report on energy and system performance before and during building occupancy. Collaborate with FM, design, and commissioning teams to ensure assets are functioning efficiently and aligned to sustainability goals. Use data from BMS, metering, and building analytics platforms to identify optimisation opportunities. Work closely with suppliers and internal stakeholders to implement energy-saving initiatives. Support the client with strategic planning and ensure the building runs as efficiently as possible from day one. Provide ongoing insight through reporting, workshops, and updates to support client decision-making. Develop and maintain M&V plans, ensuring accurate energy baselining and validation. What We're Looking For Degree in Building Services Engineering, Data Science, Energy Management, or similar technical discipline. Experience working on building performance, commissioning support, or energy management projects. Strong knowledge of HVAC systems, energy compliance, and building efficiency best practices. Confident working with BMS systems, CAD drawings, and analysing building data. Excellent stakeholder management and communication skills. Ability to work independently on a client site with a proactive and collaborative approach. Desirable: familiarity with ESOS, IPMVP methodologies, or experience working on mobilisation projects. Desirable: memberships such as CIBSE, Energy Institute, LCC, LCEA, or CMVP Benefits We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. inploi- F low: 1 Apply Now Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Management and Manufacturing Industries Construction Referrals increase your chances of interviewing at NG Bailey by 2x Get notified about new Energy Manager jobs in London, England, United Kingdom . London, England, United Kingdom 3 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 2 days ago Battery Energy Storage Health and Safety Officer Hounslow, England, United Kingdom 1 month ago Technical Asset Manager - Renewable Energy London, England, United Kingdom 2 days ago Associate Director - M&A Advisory - Energy Transition, Power & Renewables London, England, United Kingdom 1 week ago Senior Energy Analyst - New Energies (CCUS, Hydrogen & Renewables) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago Richmond Upon Thames, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago Iver Heath, England, United Kingdom 2 days ago Charging Infrastructure and Renewable Energy Manager London, England, United Kingdom 2 days ago Manager - Power and Utilities - Energy Regulation and Policy London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Senior Strategic Negotiator, Data Center Energy London, England, United Kingdom 5 days ago London, England, United Kingdom 4 months ago London, England, United Kingdom 1 week ago Business Development Manager - Energy/Sustainability London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Renewable Energy & Alternative Fuel Industry Practice Underwriting Lead London, England, United Kingdom 6 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Nov 06, 2025
Full time
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
