The Bukola Group specialises in HR recruitment and trusted HR support. We are looking for a highly organised HR Assistant to support our client's Human Resources function. You will act as the first point of contact for HR-related queries from employees and external partners, ensuring a professional, helpful and confidential service. The role is ideal for someone with strong administrative skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. You will be fully supported by the Head of HR and the team, this is an opportunity to further enhance your HR skills Key Responsibilities HR Administration & Documentation Prepare and issue HR documentation including employment contracts, offer letters, variation letters, and formal correspondence. Maintain accurate personnel files and employee records, ensuring confidentiality and GDPR compliance. Manage HR documents such as onboarding packs, new starter guides and policy documents. Update HR systems and internal databases with employee information, changes and key HR data. Employee Lifecycle Support Support the end-to-end onboarding process, ensuring new starters receive all required documentation, equipment, and welcome information. Assist in the offboarding process including processing resignations, preparing leaver letters, and updating records. Respond to HR queries from employees, providing guidance or escalating as appropriate. Policy & Compliance Assist with updating and implementing HR policies to ensure alignment with current legislation and organisational standards. Manage compliance-related documentation, ensuring all required certifications and checks are up to date. Provide required HR documentation to external third parties as needed. HR Reporting & Data Management Generate regular HR reports and trackers, such as absence, turnover and employee data. Assist with payroll administration by providing accurate and timely employee information, including leave, hours and changes. Performance, Training & Development Support administration of the appraisal process, ensuring timely completion and accurate record-keeping. Record and track employee training needs and associated costs identified during the appraisal cycle. Employee Support & Communications Act as a point of contact for staff inquiries regarding HR policies, benefits and procedures. Share updates with employees on policy changes, benefits and HR processes as directed by senior management. Office & Operational Support Raise IT requests for new starters and assist with setting up equipment. Provide occasional support to the Office Manager and cover duties during absence. Person Specification Qualifications Minimum 5 GCSEs (including English and Maths). A-Level or equivalent in Business, HR or Administration (desirable). CIPD Level 3 (completed or working towards) is an advantage. Experience Previous experience in an administrative role; HR administration experience preferred. Experience working with HR systems Strong Microsoft Office skills, particularly Word and Excel. Compliance experience and ability to work autonomously in a fast-paced environment (highly desirable). Personal Attributes Excellent attention to detail and accuracy. Proactive, self-starter with a strong sense of ownership. Reliable, organised and able to manage multiple priorities. Flexible and adaptable to changing business needs. High level of integrity and professionalism when handling sensitive HR matters. Job Type: Full-time Experience: Human resources: 1 year (required) Work Location: Hybrid ( 1 day) London EC2A 1AH
Feb 20, 2026
Full time
The Bukola Group specialises in HR recruitment and trusted HR support. We are looking for a highly organised HR Assistant to support our client's Human Resources function. You will act as the first point of contact for HR-related queries from employees and external partners, ensuring a professional, helpful and confidential service. The role is ideal for someone with strong administrative skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. You will be fully supported by the Head of HR and the team, this is an opportunity to further enhance your HR skills Key Responsibilities HR Administration & Documentation Prepare and issue HR documentation including employment contracts, offer letters, variation letters, and formal correspondence. Maintain accurate personnel files and employee records, ensuring confidentiality and GDPR compliance. Manage HR documents such as onboarding packs, new starter guides and policy documents. Update HR systems and internal databases with employee information, changes and key HR data. Employee Lifecycle Support Support the end-to-end onboarding process, ensuring new starters receive all required documentation, equipment, and welcome information. Assist in the offboarding process including processing resignations, preparing leaver letters, and updating records. Respond to HR queries from employees, providing guidance or escalating as appropriate. Policy & Compliance Assist with updating and implementing HR policies to ensure alignment with current legislation and organisational standards. Manage compliance-related documentation, ensuring all required certifications and checks are up to date. Provide required HR documentation to external third parties as needed. HR Reporting & Data Management Generate regular HR reports and trackers, such as absence, turnover and employee data. Assist with payroll administration by providing accurate and timely employee information, including leave, hours and changes. Performance, Training & Development Support administration of the appraisal process, ensuring timely completion and accurate record-keeping. Record and track employee training needs and associated costs identified during the appraisal cycle. Employee Support & Communications Act as a point of contact for staff inquiries regarding HR policies, benefits and procedures. Share updates with employees on policy changes, benefits and HR processes as directed by senior management. Office & Operational Support Raise IT requests for new starters and assist with setting up equipment. Provide occasional support to the Office Manager and cover duties during absence. Person Specification Qualifications Minimum 5 GCSEs (including English and Maths). A-Level or equivalent in Business, HR or Administration (desirable). CIPD Level 3 (completed or working towards) is an advantage. Experience Previous experience in an administrative role; HR administration experience preferred. Experience working with HR systems Strong Microsoft Office skills, particularly Word and Excel. Compliance experience and ability to work autonomously in a fast-paced environment (highly desirable). Personal Attributes Excellent attention to detail and accuracy. Proactive, self-starter with a strong sense of ownership. Reliable, organised and able to manage multiple priorities. Flexible and adaptable to changing business needs. High level of integrity and professionalism when handling sensitive HR matters. Job Type: Full-time Experience: Human resources: 1 year (required) Work Location: Hybrid ( 1 day) London EC2A 1AH
Customer Services Team Leader Sale £33,000 A leading service provider who are growing rapidly have an exciting opportunity for a proven Customer Services Team Leader, with 2 years proven experience at leadership level. Benefits Hybrid working, 25 days annual leave, plus one day for your birthday, plus 8 days bank holidays, loyalty scheme, BUPA healthcare, employee Assistant programme, Cycle2work scheme and comprehensive onboarding and an extremely supportive work-based environment Responsibilities: Based in a non-call centre environment, you must pride yourself on delivering exceptional customer services, focused on team level support and have at least two years proven Team Leadership experience You shall be managing escalations and formal complaints, auditing calls and emails; whilst driving continuous improvement and be passionate about delivering world-class customer services Managing a team, ensuring they have clear target, focus and the support to thrive Closely monitoring service level agreements and pro-actively driving performance Conducting regular quality assurance audits across calls, emails and live chat Analysing performance trends for audit planning and training purposes Providing 1-2-1 coaching and mentoring Monitor key performance metrics Essentials: Minimum two years in a similar role, with a proven track record of performance and leadership Proven experience of managing a team of three or more, including regular 1-2-1 s and team meetings Strong leadership and team management skills are essential to succeed in this role If you pride yourself on providing world-class customer services and want to play a pivotal role in delivering in a Customer Service Team Leader role, then please apply today! For full role details and a list of benefits, please email your CV for the attention of Lisa Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow Forrest Recruitment Ltd on LinkedIn for updates, recruitment information, new vacancies and more!
Feb 19, 2026
Full time
Customer Services Team Leader Sale £33,000 A leading service provider who are growing rapidly have an exciting opportunity for a proven Customer Services Team Leader, with 2 years proven experience at leadership level. Benefits Hybrid working, 25 days annual leave, plus one day for your birthday, plus 8 days bank holidays, loyalty scheme, BUPA healthcare, employee Assistant programme, Cycle2work scheme and comprehensive onboarding and an extremely supportive work-based environment Responsibilities: Based in a non-call centre environment, you must pride yourself on delivering exceptional customer services, focused on team level support and have at least two years proven Team Leadership experience You shall be managing escalations and formal complaints, auditing calls and emails; whilst driving continuous improvement and be passionate about delivering world-class customer services Managing a team, ensuring they have clear target, focus and the support to thrive Closely monitoring service level agreements and pro-actively driving performance Conducting regular quality assurance audits across calls, emails and live chat Analysing performance trends for audit planning and training purposes Providing 1-2-1 coaching and mentoring Monitor key performance metrics Essentials: Minimum two years in a similar role, with a proven track record of performance and leadership Proven experience of managing a team of three or more, including regular 1-2-1 s and team meetings Strong leadership and team management skills are essential to succeed in this role If you pride yourself on providing world-class customer services and want to play a pivotal role in delivering in a Customer Service Team Leader role, then please apply today! For full role details and a list of benefits, please email your CV for the attention of Lisa Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow Forrest Recruitment Ltd on LinkedIn for updates, recruitment information, new vacancies and more!
Executive Assistant Ref: BCR/JP/32097b Salary: 28,000 - 31,000 Manchester Hybrid Bell Cornwall Recruitment are excited to be hiring an Executive Assistant at a well-established law firm in Manchester. They are looking for a proactive and organised person to join their Real Estate Team. Executive Assistant responsibilities: Manage diaries, travel, and admin for a small team of lawyers Assist with client onboarding, compliance, and file management Handle billing, expenses, and financial tasks Coordinate tasks and deadlines with lawyers and support teams Perform other ad-hoc duties as needed The ideal candidate will have: MUST HAVE previous experience within a legal setting Exceptional organisational skills and attention to detail Proven ability to multitask and manage competing priorities Strong communication skills, both written and verbal A proactive and self-motivated approach to work Benefits: Generous pension Enhanced family forming pay 5 weeks of annual leave If you have previous Executive Assistant experience, get in touch now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Feb 19, 2026
Full time
Executive Assistant Ref: BCR/JP/32097b Salary: 28,000 - 31,000 Manchester Hybrid Bell Cornwall Recruitment are excited to be hiring an Executive Assistant at a well-established law firm in Manchester. They are looking for a proactive and organised person to join their Real Estate Team. Executive Assistant responsibilities: Manage diaries, travel, and admin for a small team of lawyers Assist with client onboarding, compliance, and file management Handle billing, expenses, and financial tasks Coordinate tasks and deadlines with lawyers and support teams Perform other ad-hoc duties as needed The ideal candidate will have: MUST HAVE previous experience within a legal setting Exceptional organisational skills and attention to detail Proven ability to multitask and manage competing priorities Strong communication skills, both written and verbal A proactive and self-motivated approach to work Benefits: Generous pension Enhanced family forming pay 5 weeks of annual leave If you have previous Executive Assistant experience, get in touch now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Executive Assistant Are you an organised and proactive professional seeking a rewarding opportunity to support senior leadership and contribute to organisational growth? The role of Executive Assistant (14-15 month Maternity cover) offers you the chance to work closely with a dynamic CEO, ensuring smooth operations and enhancing company initiatives. In this role, you will be the right hand to the CEO, managing their diary, preparing meetings, and handling correspondence. You'll also support other business areas including facilities management, health and safety, event organisation, and office management. This is a multifaceted position designed for an individual who thrives in a busy, structured environment and values making a meaningful contribution. Executive Assistant Responsibilities This position will involve, but will not be limited to: Coordinating executive schedules, booking meetings, and arranging travel to ensure the CEO's time is maximised and priorities are met Supporting board activities by preparing agendas, noting action points, and following up on key tasks to facilitate efficient decision-making Assisting with legal and property documentation, ensuring compliance and organisation for board members Managing facilities, utilities, and health & safety processes to maintain a safe, well-run office environment Organising the logistics of company events, staff social activities, and trade shows Overseeing office supplies, IT equipment, onboarding/offboarding staff, and maintaining a welcoming workplace culture Using tools such as Slack, Trello, Google Workspace, and Microsoft Azure to work efficiently and meet deadlines Anticipating the needs of the CEO and stakeholders, handling tasks with speed and discretion Executive Assistant Rewards Competitive salary based on experience. Generous holiday entitlement of 22 days plus statutory holidays, with additional day for your birthday. 5% company pension contribution to support your future. Bi-monthly Amazon vouchers worth £50. Two days in the office each week, offering flexible work-life balance. Supportive and environmentally conscious organisation. The Company Our client is an established and growing technology and Service organisation committed to sustainability and employee wellbeing. They are not B Corp but actively support environmental initiatives. The company fosters a respectful culture with a focus on long-term growth, innovation, and social responsibility. Their core values centre around integrity, teamwork, and a genuine care for their staff and the environment as well as providing a first class service to their customers. Executive Assistant Experience Essentials Proven experience in EA/ business support roles. Strong background in diary management, meeting coordination, and document handling. Experience in office facilities management such as managing company insurances, utilities, fire and safety, stock etc Experience organising staff events and logistics for international tradeshows is highly desirable. Skilled in using modern technology systems such as Slack, Monday, Trello, Google Meet, and Microsoft Azure. Ability to work independently, manage multiple priorities, demonstrate initiative and recognise value of work and priorities, assessing and acting accordingly. Confident, respectful, and tenacious with excellent written and spoken interpersonal skills. Location This is a 14-15 month maternity cover role working Monday to Friday, 9am to 5pm with two days a week in the office. Candidates must have a UK drivers licence and access to a car, as there may be occasional travel and overnight stays and board meetings are held off-site. Flexibility to adapt working hours to meet business needs is essential. There is free car parking onsite. Ideally you will be based in North or West Oxfordshire or within easy commuting distance. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Feb 19, 2026
Contractor
Executive Assistant Are you an organised and proactive professional seeking a rewarding opportunity to support senior leadership and contribute to organisational growth? The role of Executive Assistant (14-15 month Maternity cover) offers you the chance to work closely with a dynamic CEO, ensuring smooth operations and enhancing company initiatives. In this role, you will be the right hand to the CEO, managing their diary, preparing meetings, and handling correspondence. You'll also support other business areas including facilities management, health and safety, event organisation, and office management. This is a multifaceted position designed for an individual who thrives in a busy, structured environment and values making a meaningful contribution. Executive Assistant Responsibilities This position will involve, but will not be limited to: Coordinating executive schedules, booking meetings, and arranging travel to ensure the CEO's time is maximised and priorities are met Supporting board activities by preparing agendas, noting action points, and following up on key tasks to facilitate efficient decision-making Assisting with legal and property documentation, ensuring compliance and organisation for board members Managing facilities, utilities, and health & safety processes to maintain a safe, well-run office environment Organising the logistics of company events, staff social activities, and trade shows Overseeing office supplies, IT equipment, onboarding/offboarding staff, and maintaining a welcoming workplace culture Using tools such as Slack, Trello, Google Workspace, and Microsoft Azure to work efficiently and meet deadlines Anticipating the needs of the CEO and stakeholders, handling tasks with speed and discretion Executive Assistant Rewards Competitive salary based on experience. Generous holiday entitlement of 22 days plus statutory holidays, with additional day for your birthday. 5% company pension contribution to support your future. Bi-monthly Amazon vouchers worth £50. Two days in the office each week, offering flexible work-life balance. Supportive and environmentally conscious organisation. The Company Our client is an established and growing technology and Service organisation committed to sustainability and employee wellbeing. They are not B Corp but actively support environmental initiatives. The company fosters a respectful culture with a focus on long-term growth, innovation, and social responsibility. Their core values centre around integrity, teamwork, and a genuine care for their staff and the environment as well as providing a first class service to their customers. Executive Assistant Experience Essentials Proven experience in EA/ business support roles. Strong background in diary management, meeting coordination, and document handling. Experience in office facilities management such as managing company insurances, utilities, fire and safety, stock etc Experience organising staff events and logistics for international tradeshows is highly desirable. Skilled in using modern technology systems such as Slack, Monday, Trello, Google Meet, and Microsoft Azure. Ability to work independently, manage multiple priorities, demonstrate initiative and recognise value of work and priorities, assessing and acting accordingly. Confident, respectful, and tenacious with excellent written and spoken interpersonal skills. Location This is a 14-15 month maternity cover role working Monday to Friday, 9am to 5pm with two days a week in the office. Candidates must have a UK drivers licence and access to a car, as there may be occasional travel and overnight stays and board meetings are held off-site. Flexibility to adapt working hours to meet business needs is essential. There is free car parking onsite. Ideally you will be based in North or West Oxfordshire or within easy commuting distance. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Assistant Manager Aberdeen Fashion Retail 28,500 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Aberdeen, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retail environment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? 28,500 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle product 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager , you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. APPLY TODAY to explore your next step in fashion retail. BH35041
Feb 19, 2026
Full time
Assistant Manager Aberdeen Fashion Retail 28,500 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Aberdeen, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retail environment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? 28,500 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle product 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager , you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. APPLY TODAY to explore your next step in fashion retail. BH35041
HR Officer - Part-time Are you an experienced HR Officer or HR Assistant looking to build your career in a dynamic, growing organisation? Overview We're seeking a proactive and organised HR Officer to join our client, a leading manufacturing company known for it's innovative and people-first approach. In this role, you'll provide hands-on HR support across all aspects of the employee lifecycle, ensuring smooth operations, strong compliance, and a positive workplace culture across diverse teams. What's on Offer Competitive salary and comprehensive benefits package Part-time, permanent position (20-25 hours per week) Flexible working options Free on-site parking and modern facilities Excellent development, and progression opportunities The Role As HR Officer , you'll be a key partner to managers and employees, delivering practical HR support across recruitment, employee relations, training coordination, and performance management. You'll work closely with operational leaders across manufacturing and construction sites, ensuring HR practices align with both local legislation and global standards. Key Responsibilities Manage the end-to-end hiring process - from advertising roles and shortlisting candidates to interviews and onboarding. Maintain accurate employee records and HR databases, including attendance, absence, and performance data Coordinate and track training, development, and compliance programmes across all departments Ensure HR policies and procedures meet UK employment legislation and corporate compliance standards Handle day-to-day ER queries and complex cases appropriately, and advise line managers on best practice Support HR reporting, metrics, and data analysis to inform decision-making Prepare and update HR documents including contracts, policies, and procedures Collaborate with Health & Safety and operational teams to promote wellbeing and workplace safety Contribute to wider HR initiatives such as engagement, retention, and culture enhancement projects About You Proven experience in an HR generalist role within a fast-paced environment CIPD qualification or currently working towards it Strong knowledge of employment law and HR best practice Confident working independently Proficient in Microsoft Office and HR systems To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Tara Duffy (HR Recruitment Specialist, MCS Group) at or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. MCS Group - Proud CIPD NI HR Awards Headline Sponsor 2025
Feb 18, 2026
Full time
HR Officer - Part-time Are you an experienced HR Officer or HR Assistant looking to build your career in a dynamic, growing organisation? Overview We're seeking a proactive and organised HR Officer to join our client, a leading manufacturing company known for it's innovative and people-first approach. In this role, you'll provide hands-on HR support across all aspects of the employee lifecycle, ensuring smooth operations, strong compliance, and a positive workplace culture across diverse teams. What's on Offer Competitive salary and comprehensive benefits package Part-time, permanent position (20-25 hours per week) Flexible working options Free on-site parking and modern facilities Excellent development, and progression opportunities The Role As HR Officer , you'll be a key partner to managers and employees, delivering practical HR support across recruitment, employee relations, training coordination, and performance management. You'll work closely with operational leaders across manufacturing and construction sites, ensuring HR practices align with both local legislation and global standards. Key Responsibilities Manage the end-to-end hiring process - from advertising roles and shortlisting candidates to interviews and onboarding. Maintain accurate employee records and HR databases, including attendance, absence, and performance data Coordinate and track training, development, and compliance programmes across all departments Ensure HR policies and procedures meet UK employment legislation and corporate compliance standards Handle day-to-day ER queries and complex cases appropriately, and advise line managers on best practice Support HR reporting, metrics, and data analysis to inform decision-making Prepare and update HR documents including contracts, policies, and procedures Collaborate with Health & Safety and operational teams to promote wellbeing and workplace safety Contribute to wider HR initiatives such as engagement, retention, and culture enhancement projects About You Proven experience in an HR generalist role within a fast-paced environment CIPD qualification or currently working towards it Strong knowledge of employment law and HR best practice Confident working independently Proficient in Microsoft Office and HR systems To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Tara Duffy (HR Recruitment Specialist, MCS Group) at or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. MCS Group - Proud CIPD NI HR Awards Headline Sponsor 2025
Assistant Manager Cirencester Fashion Retail £29,000 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Cirencester, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retailenvironment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? £29,000 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle products 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager, you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. Apply today to explore your next step in fashion retail. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH33946 JBRP1_UKTJ
Feb 18, 2026
Full time
Assistant Manager Cirencester Fashion Retail £29,000 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Cirencester, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retailenvironment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? £29,000 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle products 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager, you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. Apply today to explore your next step in fashion retail. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH33946 JBRP1_UKTJ
HR AssistantAre you looking for hands-on HR exposure, development opportunities, and to progress your career within a dynamic organisation?Overview We're delighted to be partnering with a leading organisation to recruit a proactive and detail-focused HR Assistant on a full-time, permanent basis. This is an exciting opportunity for a motivated HR professional to play a key role in supporting people operations, employee lifecycle processes, and compliance across multiple regions. You'll join a collaborative HR and Compliance team operating across Ireland, the UK, and Europe, supporting a diverse workforce and contributing to the continuous improvement of HR processes. Key Responsibilities Maintain accurate employee information, process updates to personal and employment details, and ensure timely completion of onboarding and offboarding activities. Coordinate new starter documentation, compliance checks, and system access; manage departures with professionalism and accuracy, ensuring records are updated and exit requirements are met. Monitor attendance and leave across multiple regions, manage rotation schedules, review absence patterns, and escalate issues in line with company policy. Conduct right-to-work and identity verifications, support visa, Tax ID, and A1 documentation, and help ensure compliance with employment legislation across jurisdictions. Produce weekly HR reports, maintain accurate employee data in BambooHR and associated systems, and ensure alignment between HR, payroll, and compliance records. Act as the first point of contact for HR queries, providing clear and timely responses while ensuring confidentiality and professionalism at all times. Work with the HR team to ensure adherence to regional labour regulations, including collective agreements and minimum wage requirements across Europe.The Ideal Candidate Experience in an HR support or people operations role. Strong working knowledge of HR systems Excellent attention to detail, organisation, and ability to handle confidential information CIPD qualification or relevant degree.What's on Offer Competitive salary and benefits package. Flexible working options. Structured professional development and support. Opportunity to build a career within a dynamic, growing organisation. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Tara Duffy (HR Specialist Recruitment Consultant, MCS Group) at or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. MCS Group - Proud CIPD NI HR Awards Headline Sponsor 2025
Feb 18, 2026
Full time
HR AssistantAre you looking for hands-on HR exposure, development opportunities, and to progress your career within a dynamic organisation?Overview We're delighted to be partnering with a leading organisation to recruit a proactive and detail-focused HR Assistant on a full-time, permanent basis. This is an exciting opportunity for a motivated HR professional to play a key role in supporting people operations, employee lifecycle processes, and compliance across multiple regions. You'll join a collaborative HR and Compliance team operating across Ireland, the UK, and Europe, supporting a diverse workforce and contributing to the continuous improvement of HR processes. Key Responsibilities Maintain accurate employee information, process updates to personal and employment details, and ensure timely completion of onboarding and offboarding activities. Coordinate new starter documentation, compliance checks, and system access; manage departures with professionalism and accuracy, ensuring records are updated and exit requirements are met. Monitor attendance and leave across multiple regions, manage rotation schedules, review absence patterns, and escalate issues in line with company policy. Conduct right-to-work and identity verifications, support visa, Tax ID, and A1 documentation, and help ensure compliance with employment legislation across jurisdictions. Produce weekly HR reports, maintain accurate employee data in BambooHR and associated systems, and ensure alignment between HR, payroll, and compliance records. Act as the first point of contact for HR queries, providing clear and timely responses while ensuring confidentiality and professionalism at all times. Work with the HR team to ensure adherence to regional labour regulations, including collective agreements and minimum wage requirements across Europe.The Ideal Candidate Experience in an HR support or people operations role. Strong working knowledge of HR systems Excellent attention to detail, organisation, and ability to handle confidential information CIPD qualification or relevant degree.What's on Offer Competitive salary and benefits package. Flexible working options. Structured professional development and support. Opportunity to build a career within a dynamic, growing organisation. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Tara Duffy (HR Specialist Recruitment Consultant, MCS Group) at or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google. MCS Group - Proud CIPD NI HR Awards Headline Sponsor 2025
Assistant Bars Manager Aston Villa Football Club - Levy UK & Ireland Role Overview As Assistant Bars Manager at Aston Villa Football Club, you will support the Bars Manager in delivering an outstanding matchday and event experience across all bar operations at Villa Park. You will help lead large, diverse teams, uphold Levy's high standards of service and compliance, and play a key role in ensuring the smooth, efficient, and profitable delivery of bar services on matchdays, corporate events, and non-matchday functions. This is an exciting opportunity for a driven hospitality professional looking to take the next step in their leadership journey within one of the UK's most iconic sporting venues. Key ResponsibilitiesOperational Delivery Support the planning and delivery of all bar operations across matchdays, conferences, events, and private functions. Assist in ensuring all bars operate efficiently, safely, and in full compliance with licensing laws, food safety, and health & safety standards. Maintain the cleanliness, presentation, and operational readiness of all bar areas and equipment. Team Leadership Support the recruitment, onboarding, training, and development of bar supervisors and frontline teams. Lead by example on event days, motivating teams to deliver exceptional guest experiences. Assist with the creation of rotas and staffing plans aligned with business needs and labour budgets. Commercial & Service Excellence Champion Levy's guest-first approach, ensuring consistent delivery of exceptional customer service across all bar areas. Support revenue growth initiatives including upselling, product promotions, and seasonal activations. Assist in monitoring performance metrics and customer feedback, helping to identify improvement opportunities. Stock & Compliance Support stock control processes including ordering, replenishment, deliveries, and waste management. Ensure accurate record-keeping and assist in maintaining secure, well-organised stockrooms. Follow all procedures relating to licensing, incident management, and responsible alcohol service. What We're Looking For Experience in a bar, hospitality, or events role - supervisory or team leader experience is highly desirable. Strong leadership skills with the ability to motivate and guide teams in a fast-paced environment. Great organisational and communication abilities, with a proactive approach to challenges. Good working knowledge of bar operations, stock procedures, licensing regulations, and H&S standards. Passion for delivering exceptional guest experiences and supporting commercial success. Flexibility to work evenings, weekends, major events, and all Aston Villa matchdays. What We Offer A unique opportunity to grow your career within one of the UK's most historic football clubs. Competitive pay and performance-related incentives. Uniform and meals while on duty. Free on-site parking. Access to staff discounts and wellbeing benefits. Full training and development opportunities through Levy UK & Ireland and Compass Group. A supportive, inclusive, and high-performance workplace culture. About Us Aston Villa Football Club is built on tradition, ambition, and excellence. At Levy UK & Ireland - the market leader in sports and entertainment hospitality - we are proud to deliver world-class experiences at Villa Park. From bars to banqueting, our team is driven by passion, innovation, and a commitment to elevating every guest moment. We celebrate diversity and inclusion at every level. Our teams reflect a wealth of backgrounds, experiences, and perspectives - and we believe these differences fuel our success. Every colleague is valued, respected, and empowered to contribute their best. As part of Compass Group UK & Ireland, you'll join a business that makes an impact in over 6,000 venues nationwide. Here, you will have the opportunity to develop your skills, progress your career, and be part of a team where diversity is our strength. Compass Group UK&I is committed to creating an environment where everyone can be themselves, feel valued, and reach their full potential.
Feb 18, 2026
Full time
Assistant Bars Manager Aston Villa Football Club - Levy UK & Ireland Role Overview As Assistant Bars Manager at Aston Villa Football Club, you will support the Bars Manager in delivering an outstanding matchday and event experience across all bar operations at Villa Park. You will help lead large, diverse teams, uphold Levy's high standards of service and compliance, and play a key role in ensuring the smooth, efficient, and profitable delivery of bar services on matchdays, corporate events, and non-matchday functions. This is an exciting opportunity for a driven hospitality professional looking to take the next step in their leadership journey within one of the UK's most iconic sporting venues. Key ResponsibilitiesOperational Delivery Support the planning and delivery of all bar operations across matchdays, conferences, events, and private functions. Assist in ensuring all bars operate efficiently, safely, and in full compliance with licensing laws, food safety, and health & safety standards. Maintain the cleanliness, presentation, and operational readiness of all bar areas and equipment. Team Leadership Support the recruitment, onboarding, training, and development of bar supervisors and frontline teams. Lead by example on event days, motivating teams to deliver exceptional guest experiences. Assist with the creation of rotas and staffing plans aligned with business needs and labour budgets. Commercial & Service Excellence Champion Levy's guest-first approach, ensuring consistent delivery of exceptional customer service across all bar areas. Support revenue growth initiatives including upselling, product promotions, and seasonal activations. Assist in monitoring performance metrics and customer feedback, helping to identify improvement opportunities. Stock & Compliance Support stock control processes including ordering, replenishment, deliveries, and waste management. Ensure accurate record-keeping and assist in maintaining secure, well-organised stockrooms. Follow all procedures relating to licensing, incident management, and responsible alcohol service. What We're Looking For Experience in a bar, hospitality, or events role - supervisory or team leader experience is highly desirable. Strong leadership skills with the ability to motivate and guide teams in a fast-paced environment. Great organisational and communication abilities, with a proactive approach to challenges. Good working knowledge of bar operations, stock procedures, licensing regulations, and H&S standards. Passion for delivering exceptional guest experiences and supporting commercial success. Flexibility to work evenings, weekends, major events, and all Aston Villa matchdays. What We Offer A unique opportunity to grow your career within one of the UK's most historic football clubs. Competitive pay and performance-related incentives. Uniform and meals while on duty. Free on-site parking. Access to staff discounts and wellbeing benefits. Full training and development opportunities through Levy UK & Ireland and Compass Group. A supportive, inclusive, and high-performance workplace culture. About Us Aston Villa Football Club is built on tradition, ambition, and excellence. At Levy UK & Ireland - the market leader in sports and entertainment hospitality - we are proud to deliver world-class experiences at Villa Park. From bars to banqueting, our team is driven by passion, innovation, and a commitment to elevating every guest moment. We celebrate diversity and inclusion at every level. Our teams reflect a wealth of backgrounds, experiences, and perspectives - and we believe these differences fuel our success. Every colleague is valued, respected, and empowered to contribute their best. As part of Compass Group UK & Ireland, you'll join a business that makes an impact in over 6,000 venues nationwide. Here, you will have the opportunity to develop your skills, progress your career, and be part of a team where diversity is our strength. Compass Group UK&I is committed to creating an environment where everyone can be themselves, feel valued, and reach their full potential.
Payroll and HR Onboarding Assistant Location: Cardiff, Wales Employment Type: Full-Time Salary: Starting salary £26,000 We are a growing, modern legal practice which delivers customised solutions and dedicated service. We have six offices in the United Kingdom and representation across the globe. The firm offers a range of services in both corporate and private matters. We pride ourselves on being a local firm with an international reach. The Role This role is responsible for ensuring accurate payroll processing and delivering a smooth onboarding and HR experience for new employees. The ideal candidate will have strong administrative skills, a high level of confidentiality, and a passion for supporting people processes in a growing and demanding environment. About You: Previous experience in payroll (minimum one year). Previous experience in HR administration (desirable). Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office 365, Word, Excel, PowerPoint and HR / Payroll systems. Ability to handle sensitive information with discretion. What We Offer: Starting salary: £26,000 25 days annual leave plus bank holidays Birthday Leave Key Responsibilities Payroll Support: Processing and updating staff database. Preparation and processing of monthly payroll. Maintaining and updating employee payroll records. Liaise with team leaders to ensure accurate staff information, salary payments, deductions, and benefits. Respond to employee queries related to payroll and payslips. Submitting monthly pension. Pension re-enrolment. HR and Onboarding Coordination: General HR Support to the Operations Manager. Coordinate pre-employment checks including right-to-work documentation and references. Accuracy of staff (new and existing) information. Prepare and issue offer letters and employment contracts. Ordering IT equipment and ensuring ready for new / existing staff. Schedule induction sessions with team leaders and ensure new hires are welcomed and supported. Maintain onboarding trackers and ensure all documentation is completed and filed. Act as a point of contact for new starters during their onboarding journey. HR point of contact for initial enquires. General Administration: Maintain accurate employee records in HR systems. Support with reporting and audits related to payroll, onboarding and exiting. Assist with continuous improvement of payroll and onboarding processes General admin support to operations manager. Apply today with an up-to-date CV and we will be in touch.
Feb 17, 2026
Full time
Payroll and HR Onboarding Assistant Location: Cardiff, Wales Employment Type: Full-Time Salary: Starting salary £26,000 We are a growing, modern legal practice which delivers customised solutions and dedicated service. We have six offices in the United Kingdom and representation across the globe. The firm offers a range of services in both corporate and private matters. We pride ourselves on being a local firm with an international reach. The Role This role is responsible for ensuring accurate payroll processing and delivering a smooth onboarding and HR experience for new employees. The ideal candidate will have strong administrative skills, a high level of confidentiality, and a passion for supporting people processes in a growing and demanding environment. About You: Previous experience in payroll (minimum one year). Previous experience in HR administration (desirable). Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office 365, Word, Excel, PowerPoint and HR / Payroll systems. Ability to handle sensitive information with discretion. What We Offer: Starting salary: £26,000 25 days annual leave plus bank holidays Birthday Leave Key Responsibilities Payroll Support: Processing and updating staff database. Preparation and processing of monthly payroll. Maintaining and updating employee payroll records. Liaise with team leaders to ensure accurate staff information, salary payments, deductions, and benefits. Respond to employee queries related to payroll and payslips. Submitting monthly pension. Pension re-enrolment. HR and Onboarding Coordination: General HR Support to the Operations Manager. Coordinate pre-employment checks including right-to-work documentation and references. Accuracy of staff (new and existing) information. Prepare and issue offer letters and employment contracts. Ordering IT equipment and ensuring ready for new / existing staff. Schedule induction sessions with team leaders and ensure new hires are welcomed and supported. Maintain onboarding trackers and ensure all documentation is completed and filed. Act as a point of contact for new starters during their onboarding journey. HR point of contact for initial enquires. General Administration: Maintain accurate employee records in HR systems. Support with reporting and audits related to payroll, onboarding and exiting. Assist with continuous improvement of payroll and onboarding processes General admin support to operations manager. Apply today with an up-to-date CV and we will be in touch.
Get Staffed Online Recruitment
Cardiff, South Glamorgan
Payroll and HR Onboarding Assistant Location: Cardiff, Wales Employment Type: Full-Time Salary: Starting salary £26,000 Our client is a growing, modern legal practice which delivers customised solutions and dedicated service. They have six offices in the United Kingdom and representation across the globe click apply for full job details
Feb 17, 2026
Full time
Payroll and HR Onboarding Assistant Location: Cardiff, Wales Employment Type: Full-Time Salary: Starting salary £26,000 Our client is a growing, modern legal practice which delivers customised solutions and dedicated service. They have six offices in the United Kingdom and representation across the globe click apply for full job details
Assistant Operations Manager Live Bingo & Chat Moderators Nottingham Up to £33,000 per annum depending on experience Join Buzz Bingo and help us deliver unforgettable Live Bingo moments! We re on the look out for an Assistant Operations Manager to help lead our Live Hosts and Chat Stars across our online and retail channels. What You ll Do Support the Operations & Deputy Manager with smooth daily running of Live Bingo Lead and coach Live Hosts & Chat Stars to deliver amazing customer experiences Step in to manage operations when required, including live hosting & chat moderation Use data and KPIs to drive performance and spot opportunities to grow Support recruitment, onboarding, training and development of the team Help deliver promotions, chat games, and social content Ensure safe, fun and consistent delivery of our Live Bingo brand What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We re Looking For Management experience in customer service (hospitality, leisure, retail, entertainment ideal) A natural people leader, confident, supportive and motivational Strong communicator with great organisational skills Comfortable working in a fast-paced, ever-changing environment KPI?focused, analytical and solutions-driven Flexibility to work shifts between 8am 11pm (occasionally up to 1am) Why Join Us? Be part of a fun, supportive and highly creative team Real opportunities to grow and make an impact Help shape the future of Live Bingo at Buzz Bingo If you re passionate about people, entertainment and delivering exceptional customer experiences, we d love to hear from you!
Feb 17, 2026
Full time
Assistant Operations Manager Live Bingo & Chat Moderators Nottingham Up to £33,000 per annum depending on experience Join Buzz Bingo and help us deliver unforgettable Live Bingo moments! We re on the look out for an Assistant Operations Manager to help lead our Live Hosts and Chat Stars across our online and retail channels. What You ll Do Support the Operations & Deputy Manager with smooth daily running of Live Bingo Lead and coach Live Hosts & Chat Stars to deliver amazing customer experiences Step in to manage operations when required, including live hosting & chat moderation Use data and KPIs to drive performance and spot opportunities to grow Support recruitment, onboarding, training and development of the team Help deliver promotions, chat games, and social content Ensure safe, fun and consistent delivery of our Live Bingo brand What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We re Looking For Management experience in customer service (hospitality, leisure, retail, entertainment ideal) A natural people leader, confident, supportive and motivational Strong communicator with great organisational skills Comfortable working in a fast-paced, ever-changing environment KPI?focused, analytical and solutions-driven Flexibility to work shifts between 8am 11pm (occasionally up to 1am) Why Join Us? Be part of a fun, supportive and highly creative team Real opportunities to grow and make an impact Help shape the future of Live Bingo at Buzz Bingo If you re passionate about people, entertainment and delivering exceptional customer experiences, we d love to hear from you!
Assistant Manager Cirencester Fashion Retail 29,000 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Cirencester, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retail environment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? 29,000 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle products 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager , you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. Apply today to explore your next step in fashion retail. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH33946
Feb 17, 2026
Full time
Assistant Manager Cirencester Fashion Retail 29,000 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Cirencester, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retail environment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? 29,000 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle products 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager , you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. Apply today to explore your next step in fashion retail. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH33946
HR Business Partner People Focused Business Shrewsbury - onsite up to 40,000 DOE + benefits A people led, collaborative and nurturing business based in Shrewsbury are seeking a proactive, confident and experienced HR Business Partner to help support their close knit HR team with day to day HR support whilst also supporting the Senior Leadership Team with strategic support. The successful HR Business Partner will have a proven track record within a Senior HR Advisor or HR Business Partner role, ideally from within a highly regulated environment ie Care, Healthcare or education or similar alongside having at least their Level 5 CIPD qualification (Or similar). Working fully on site at their beautiful offices based just outside of Shrewsbury, Monday to Friday, the successful HR Business Partner will also manage 1 HR Assistant and help to develop and coach them through their career within the organisation. Day to day duties may include: Lead on ER Cases, specifically disciplinaries, grievances, capability and long term sick Providing clear and accurate advice to heads of departments and line managers Ensure safer recruitment principles are embedded and applied, overseeing the onboarding process including DBS and right to work checks Absence reporting Supporting with occupational health referrals Line manager one HR Assistant, helping to coach and develop them Helping to rewrite and update policies and processes The successful candidate must have worked in a similar regulated environment, ideally in a HR Business Partner or Senior HR Advisor role and also ideally have managed people previously. You will have a hands-on approach to work and be comfortable with the operational aspects of this role alongside strong attention to detail and strong written skills. You will be at least CIPD level 5 qualified (or similar) and have an ability to build strong and effective relationships with key stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 17, 2026
Full time
HR Business Partner People Focused Business Shrewsbury - onsite up to 40,000 DOE + benefits A people led, collaborative and nurturing business based in Shrewsbury are seeking a proactive, confident and experienced HR Business Partner to help support their close knit HR team with day to day HR support whilst also supporting the Senior Leadership Team with strategic support. The successful HR Business Partner will have a proven track record within a Senior HR Advisor or HR Business Partner role, ideally from within a highly regulated environment ie Care, Healthcare or education or similar alongside having at least their Level 5 CIPD qualification (Or similar). Working fully on site at their beautiful offices based just outside of Shrewsbury, Monday to Friday, the successful HR Business Partner will also manage 1 HR Assistant and help to develop and coach them through their career within the organisation. Day to day duties may include: Lead on ER Cases, specifically disciplinaries, grievances, capability and long term sick Providing clear and accurate advice to heads of departments and line managers Ensure safer recruitment principles are embedded and applied, overseeing the onboarding process including DBS and right to work checks Absence reporting Supporting with occupational health referrals Line manager one HR Assistant, helping to coach and develop them Helping to rewrite and update policies and processes The successful candidate must have worked in a similar regulated environment, ideally in a HR Business Partner or Senior HR Advisor role and also ideally have managed people previously. You will have a hands-on approach to work and be comfortable with the operational aspects of this role alongside strong attention to detail and strong written skills. You will be at least CIPD level 5 qualified (or similar) and have an ability to build strong and effective relationships with key stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apricus Resourcing are currently looking for an enthusiastic, dynamic and adaptable Service Administration Assistant / Reception Worker for an Innovative Community Support Recovery Service for a month based in St1 Post Code Area of Stoke-on-Trent in Staffordshire, who is really passionate about providing a personal recovery service. This role is working full time with standard hours 37.5 hours per week Monday - Friday 9am-5pm. The post holder will work fully onsite supporting maintaining accurate records & actively promote the rights & responsibilities of service users, to further support the business growth by assisting with the digitalisation of systems and processes.You will also work to provide admin, HR and recruitment support to our site, working closely with the Registered Manager and wider team to ensure smooth day-to-day operations. From onboarding new colleagues to keeping our HR systems up-to-date, your work will directly support our ability to deliver quality care. In return for your commitment, we are able to offer a very competitive rate of between £15.91 to £16.22 per hour determined by interview score Benefits else can you expect from Apricus? Free of charge new DBS disclosure certificate Dedicated Consultant permanently assigned to you with all the sector expertise required. Excellent efficient weekly Payroll and professional Compliance Department System, ensuring that you are accurately paid on time, every time. The most competitive Rates the sector can offer, allowing you to achieve earnings unlike anywhere else. Leading £300 Referral Bonus, for every successful referral to Apricus
Feb 17, 2026
Full time
Apricus Resourcing are currently looking for an enthusiastic, dynamic and adaptable Service Administration Assistant / Reception Worker for an Innovative Community Support Recovery Service for a month based in St1 Post Code Area of Stoke-on-Trent in Staffordshire, who is really passionate about providing a personal recovery service. This role is working full time with standard hours 37.5 hours per week Monday - Friday 9am-5pm. The post holder will work fully onsite supporting maintaining accurate records & actively promote the rights & responsibilities of service users, to further support the business growth by assisting with the digitalisation of systems and processes.You will also work to provide admin, HR and recruitment support to our site, working closely with the Registered Manager and wider team to ensure smooth day-to-day operations. From onboarding new colleagues to keeping our HR systems up-to-date, your work will directly support our ability to deliver quality care. In return for your commitment, we are able to offer a very competitive rate of between £15.91 to £16.22 per hour determined by interview score Benefits else can you expect from Apricus? Free of charge new DBS disclosure certificate Dedicated Consultant permanently assigned to you with all the sector expertise required. Excellent efficient weekly Payroll and professional Compliance Department System, ensuring that you are accurately paid on time, every time. The most competitive Rates the sector can offer, allowing you to achieve earnings unlike anywhere else. Leading £300 Referral Bonus, for every successful referral to Apricus
We are seeking an organised and detail-oriented HR and Recruitment Assistant to join our team in Leeds. You will provide comprehensive HR administration support, with a particular focus on starters, leavers, and recruitment administration. You will ensure processes are managed efficiently, accurately, and in line with company policies and employment legislation. Client Details This opportunity is within a well-established organisation. The company values efficiency and professionalism, providing employees with excellent benefits and a supportive working environment. Description HR Administration Managing all new starter administration, including contracts, offer letters, onboarding documentation and right-to-work checks Coordinating induction processes and ensuring all compliance documentation is completed Processing leavers, including exit documentation and system updates Maintaining accurate employee records and HR systems Supporting payroll with relevant employee data changes Assisting with HR reporting and general administrative duties Recruitment Administration Posting job adverts and managing job board activity Screening applications and coordinating interviews Preparing offer paperwork and supporting the onboarding process Acting as a first point of contact for candidate queries Supporting hiring managers throughout the recruitment process Profile A successful HR and Recruitment Assistant should have: Previous experience in an HR or recruitment administration role Strong organisational skills with excellent attention to detail Ability to handle confidential information with discretion Confident communicator with strong interpersonal skills Proficient in Microsoft Office and HR systems Ability to manage multiple priorities in a fast-paced environment Job Offer Competitive salary ranging from 28,000 to 30,000. Excellent benefits package. Opportunities for professional growth and development. Supportive and professional working environment in Leeds. If you are ready to take the next step in your HR career, apply now to join this exciting opportunity in Leeds
Feb 16, 2026
Full time
We are seeking an organised and detail-oriented HR and Recruitment Assistant to join our team in Leeds. You will provide comprehensive HR administration support, with a particular focus on starters, leavers, and recruitment administration. You will ensure processes are managed efficiently, accurately, and in line with company policies and employment legislation. Client Details This opportunity is within a well-established organisation. The company values efficiency and professionalism, providing employees with excellent benefits and a supportive working environment. Description HR Administration Managing all new starter administration, including contracts, offer letters, onboarding documentation and right-to-work checks Coordinating induction processes and ensuring all compliance documentation is completed Processing leavers, including exit documentation and system updates Maintaining accurate employee records and HR systems Supporting payroll with relevant employee data changes Assisting with HR reporting and general administrative duties Recruitment Administration Posting job adverts and managing job board activity Screening applications and coordinating interviews Preparing offer paperwork and supporting the onboarding process Acting as a first point of contact for candidate queries Supporting hiring managers throughout the recruitment process Profile A successful HR and Recruitment Assistant should have: Previous experience in an HR or recruitment administration role Strong organisational skills with excellent attention to detail Ability to handle confidential information with discretion Confident communicator with strong interpersonal skills Proficient in Microsoft Office and HR systems Ability to manage multiple priorities in a fast-paced environment Job Offer Competitive salary ranging from 28,000 to 30,000. Excellent benefits package. Opportunities for professional growth and development. Supportive and professional working environment in Leeds. If you are ready to take the next step in your HR career, apply now to join this exciting opportunity in Leeds
Part Time HR Co-ordinator Ref: BCR/JP/32181 Salary: 30,000 - 35,000 FTE (Pro Rata) Location: Birmingham THIS IS A PART TIME ROLE Bell Cornwall Recruitment are delighted to be recruiting for a well-established training provider based in Birmingham who are looking for a Part Time HR Co-ordinator to join their team. Responsibilities will include: Managing onboarding processes, including contracts, references, and Right to Work checks Supporting recruitment, inductions, appraisals, and probation reviews Handling absence management, return-to-work meetings, and disciplinaries Maintaining HR records and ensuring compliance Supporting staff training, development, and wellbeing initiatives The ideal candidate will have: Previous HR experience A proactive and approachable manner Strong organisational skills Good communication skills Excellent attention to detail If you are looking for a varied, hands-on HR role within a supportive and down-to-earth environment, get in touch now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Feb 16, 2026
Full time
Part Time HR Co-ordinator Ref: BCR/JP/32181 Salary: 30,000 - 35,000 FTE (Pro Rata) Location: Birmingham THIS IS A PART TIME ROLE Bell Cornwall Recruitment are delighted to be recruiting for a well-established training provider based in Birmingham who are looking for a Part Time HR Co-ordinator to join their team. Responsibilities will include: Managing onboarding processes, including contracts, references, and Right to Work checks Supporting recruitment, inductions, appraisals, and probation reviews Handling absence management, return-to-work meetings, and disciplinaries Maintaining HR records and ensuring compliance Supporting staff training, development, and wellbeing initiatives The ideal candidate will have: Previous HR experience A proactive and approachable manner Strong organisational skills Good communication skills Excellent attention to detail If you are looking for a varied, hands-on HR role within a supportive and down-to-earth environment, get in touch now! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
HR Assistant - Permanent Full Time Our client is a well-established and rapidly expanding multi-office law firm operating across numerous locations in England. With a strong reputation across a wide range of legal disciplines, the firm continues to strengthen its internal operations to support ongoing growth. An opportunity has arisen for an HR Assistant to join the business and provide critical support to the HR function. This role is suited to an individual who is highly organised, discreet, and capable of operating in a professional, fast-paced environment. The Role The successful candidate will be responsible for supporting the full employee lifecycle and ensuring HR processes are delivered accurately and consistently. This is a hands-on position requiring attention to detail and the ability to manage sensitive information with confidence. Key Responsibilities Supporting the recruitment process, including candidate vetting, interview coordination and issuing employment contracts Managing and responding to internal and external HR-related enquiries Maintaining accurate paper and electronic employee records, including holiday and sickness data Assisting with induction programmes, training sessions, workshops and seminars Entering and updating employee information within HR systems Coordinating logistics for new starter onboarding and orientation Preparing reports relating to general HR activity Supporting HR meetings, events and internal communications Remaining up to date with HR best practice and employment legislation Skills & Experience Required Previous experience within an HR environment Sound knowledge of HR functions, employment law and best practice Exceptional written and verbal communication skills Strong interpersonal skills with the ability to handle confidential matters High level of organisation and accuracy Proficiency in Microsoft Office Package Full-time, permanent position Salary between 19,500 - 23,809.50 per annum , depending on experience Comprehensive benefits package Office-based role This is a confidential recruitment on behalf of our client. Further details will be disclosed to shortlisted candidates only. Send your CV to (url removed)
Feb 16, 2026
Full time
HR Assistant - Permanent Full Time Our client is a well-established and rapidly expanding multi-office law firm operating across numerous locations in England. With a strong reputation across a wide range of legal disciplines, the firm continues to strengthen its internal operations to support ongoing growth. An opportunity has arisen for an HR Assistant to join the business and provide critical support to the HR function. This role is suited to an individual who is highly organised, discreet, and capable of operating in a professional, fast-paced environment. The Role The successful candidate will be responsible for supporting the full employee lifecycle and ensuring HR processes are delivered accurately and consistently. This is a hands-on position requiring attention to detail and the ability to manage sensitive information with confidence. Key Responsibilities Supporting the recruitment process, including candidate vetting, interview coordination and issuing employment contracts Managing and responding to internal and external HR-related enquiries Maintaining accurate paper and electronic employee records, including holiday and sickness data Assisting with induction programmes, training sessions, workshops and seminars Entering and updating employee information within HR systems Coordinating logistics for new starter onboarding and orientation Preparing reports relating to general HR activity Supporting HR meetings, events and internal communications Remaining up to date with HR best practice and employment legislation Skills & Experience Required Previous experience within an HR environment Sound knowledge of HR functions, employment law and best practice Exceptional written and verbal communication skills Strong interpersonal skills with the ability to handle confidential matters High level of organisation and accuracy Proficiency in Microsoft Office Package Full-time, permanent position Salary between 19,500 - 23,809.50 per annum , depending on experience Comprehensive benefits package Office-based role This is a confidential recruitment on behalf of our client. Further details will be disclosed to shortlisted candidates only. Send your CV to (url removed)
Overview RESOURCING & ONBOARDING SPECIALIST (Work from Home) Salary: £25,000 + Bonus Location: Remote - Applicant must be South Wales based Hours: Full-time, Permanent Start Date: Immediate start available Join a high-performing team supporting our nationwide recruitment journey! Are you an organised and people-focused Administrator looking to develop your career in Recruitment and Onboarding ?Our team is expanding and we arelooking for a talented Resourcing & Onboarding Assistant to deliver a first-class candidate experience at Just Mortgages , part of the Spicerhaart Group . This is a brilliant opportunity to gain exposure across Administration, recruitment, and compliance; all while working from home alongside a friendly and supportive team. What You'll Do You'll help manage every stage of the recruitment and onboarding process, ensuring each new starter enjoys a smooth and engaging journey. You will: Coordinate the end-to-end recruitment process . From application screening to onboarding. Conduct and distribute on-boarding calls and communications to new applicants. Maintain accurate candidate data within BambooHR and PeopleHR . Schedule Induction courses and ensure pre-course materials are completed. Complete compliance checks . Track onboarding progress and chase outstanding documents. Liaise with managers and candidates to provide updates and guidance. Produce recruitment trackers and assist with weekly reporting . Support with marketing materials and internal communications. What You'll Bring Excellent attention to detail and a strong organisational mindset. Proven administrative experience within HR, Recruitment or Administration Support . Confident communication skills. Written, verbal, and interpersonal. Strong working knowledge of Microsoft Outlook, Excel, and Word . Proactive, adaptable, and self-motivated approach. Ability to work independently and as part of a collaborative team. Experience using HR systems (e.g. BambooHR, PeopleHR) preferred. The Package £25,000 + Bonus Home-Based (With the exception of Team Meetings and annual events. Due to operational requirements, applicants must be South Wales based) Full-Time, Permanent Excellent learning, development, and progression opportunities Supportive, friendly work culture Apply Now We'd love to hear from you!Apply online today! Equal Opportunities Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace, and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
Feb 15, 2026
Full time
Overview RESOURCING & ONBOARDING SPECIALIST (Work from Home) Salary: £25,000 + Bonus Location: Remote - Applicant must be South Wales based Hours: Full-time, Permanent Start Date: Immediate start available Join a high-performing team supporting our nationwide recruitment journey! Are you an organised and people-focused Administrator looking to develop your career in Recruitment and Onboarding ?Our team is expanding and we arelooking for a talented Resourcing & Onboarding Assistant to deliver a first-class candidate experience at Just Mortgages , part of the Spicerhaart Group . This is a brilliant opportunity to gain exposure across Administration, recruitment, and compliance; all while working from home alongside a friendly and supportive team. What You'll Do You'll help manage every stage of the recruitment and onboarding process, ensuring each new starter enjoys a smooth and engaging journey. You will: Coordinate the end-to-end recruitment process . From application screening to onboarding. Conduct and distribute on-boarding calls and communications to new applicants. Maintain accurate candidate data within BambooHR and PeopleHR . Schedule Induction courses and ensure pre-course materials are completed. Complete compliance checks . Track onboarding progress and chase outstanding documents. Liaise with managers and candidates to provide updates and guidance. Produce recruitment trackers and assist with weekly reporting . Support with marketing materials and internal communications. What You'll Bring Excellent attention to detail and a strong organisational mindset. Proven administrative experience within HR, Recruitment or Administration Support . Confident communication skills. Written, verbal, and interpersonal. Strong working knowledge of Microsoft Outlook, Excel, and Word . Proactive, adaptable, and self-motivated approach. Ability to work independently and as part of a collaborative team. Experience using HR systems (e.g. BambooHR, PeopleHR) preferred. The Package £25,000 + Bonus Home-Based (With the exception of Team Meetings and annual events. Due to operational requirements, applicants must be South Wales based) Full-Time, Permanent Excellent learning, development, and progression opportunities Supportive, friendly work culture Apply Now We'd love to hear from you!Apply online today! Equal Opportunities Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace, and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.
City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London and York. Position Summary The Head of Operations will lead operational excellence across our fleet, ensuring compliance with MCA and Health & Safety standards while driving efficiency and innovation. This role oversees day-to-day management of Boat Crew, including recruitment, training and performance development, and plays a key role in shaping a proactive, customer-focused operations culture. Operational Leadership Lead the implementation of the Operations strategy in alignment with business goals. Manage daily operations across all vessels, ensuring seamless service delivery. Implement data analysis and reporting tools to monitor KPIs, identify trends, and continuously improve operational efficiency. Safety & Compliance Ensure full compliance with MCA, PLA, and company Safety Management System (SMS). Oversee vessel safety checks, licensing, and internal audits. Champion a safety-first culture through training and drills. People & Talent Development Lead and develop Operations Managers and Assistants. Oversee recruitment, onboarding, and training for Boat Crew and Apprentices. Set KPIs and manage performance reviews for managers and crew. Manage operational budgets and deliver cost efficiencies. Optimise fleet utilisation and scheduling. Stakeholder Engagement Maintain strong relationships with regulatory authorities and trade unions. Promote cross-departmental collaboration and communication. Requirements & Qualifications Minimum 5 years' senior operations management experience, ideally in maritime or transport. Proven leadership of large teams (40+), including managers. Experience in unionised environments and employee relations. Budget management and strategic planning skills. Excellent communication, problem-solving, and analytical abilities. Proficient in MS Office and operational software platforms. Strong knowledge of MCA and PLA regulations (desirable). BML License or equivalent (desirable). City Experiences Europe does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Feb 15, 2026
Full time
City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London and York. Position Summary The Head of Operations will lead operational excellence across our fleet, ensuring compliance with MCA and Health & Safety standards while driving efficiency and innovation. This role oversees day-to-day management of Boat Crew, including recruitment, training and performance development, and plays a key role in shaping a proactive, customer-focused operations culture. Operational Leadership Lead the implementation of the Operations strategy in alignment with business goals. Manage daily operations across all vessels, ensuring seamless service delivery. Implement data analysis and reporting tools to monitor KPIs, identify trends, and continuously improve operational efficiency. Safety & Compliance Ensure full compliance with MCA, PLA, and company Safety Management System (SMS). Oversee vessel safety checks, licensing, and internal audits. Champion a safety-first culture through training and drills. People & Talent Development Lead and develop Operations Managers and Assistants. Oversee recruitment, onboarding, and training for Boat Crew and Apprentices. Set KPIs and manage performance reviews for managers and crew. Manage operational budgets and deliver cost efficiencies. Optimise fleet utilisation and scheduling. Stakeholder Engagement Maintain strong relationships with regulatory authorities and trade unions. Promote cross-departmental collaboration and communication. Requirements & Qualifications Minimum 5 years' senior operations management experience, ideally in maritime or transport. Proven leadership of large teams (40+), including managers. Experience in unionised environments and employee relations. Budget management and strategic planning skills. Excellent communication, problem-solving, and analytical abilities. Proficient in MS Office and operational software platforms. Strong knowledge of MCA and PLA regulations (desirable). BML License or equivalent (desirable). City Experiences Europe does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
