Procurement Assistant page is loaded Procurement Assistantremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR101103 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Scope Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, we now operate a global network of over 400 offices.Procurement is a strategic partner within Knight Frank, supporting the business to manage risk, deliver value and improve supplier outcomes. Due to increased tendering, supplier onboarding and contract activity, we are looking to strengthen the team with a Procurement Assistant.You will be joining an established and supportive Procurement team of eight, making this an excellent opportunity for someone seeking responsibility, exposure to best practice procurement and long term development. Responsibilities Stakeholder & Supplier Engagement Build strong working relationships with internal stakeholders and external suppliers to ensure efficient delivery of procurement activities. Act as a first point of contact for suppliers, confidently managing queries via email and phone. Clearly communicate procurement processes, timelines and requirements. Procurement Systems & Administration Support the development, maintenance and accuracy of the centralised procurement software system, which holds over 2,700 suppliers and contracts. Manage supplier onboarding, registration and user access within the system. Prepare, review and track supplier onboarding questionnaires, tender responses and contract documentation. Monitor and report on contract expiry dates and supplier status. Supplier Due Diligence & Compliance Coordinate supplier verification using third-party tools including Dun & Bradstreet credit checks, Achilles health & safety assessments, Companies House and DocuSign electronic signatures. Ensure all documentation is complete, accurate and uploaded in line with internal governance requirements. Contracts & Tenders Take ownership of contractual documentation for lower value and adhoc suppliers (e.g. cleaning, facilities and other services), from initial documentation through to execution and system upload. Support the preparation of tender packs within the procurement software. Develop capability over time to support larger and more complex supplier contracts. Reporting & Data Support Support the Procurement Analyst with reporting activities, including Power BI dashboards covering supplier status and expenditure. Assist with data accuracy and quality to support effective reporting and decision making. Team & Operational Support Manage the shared procurement inbox and allocate tasks appropriately. Triage and allocate tickets raised by stakeholders through our internal ITSM platform Arrange and coordinate internal and external meetings, including acting as host for attendees when required. Attend and contribute to weekly Procurement team meetings. Support the training of new starters on procurement systems and processes. Undertake additional administrative duties as required to support the wider team. Skills, Experience & Qualifications Qualifications A level (or equivalent) qualification or above. Skills & Attributes Ability to work independently, managing multiple tasks and meeting defined deadlines. Strong attention to detail with a methodical and organised approach. Confident and professional communication skills, both written and verbal. Comfortable liaising with stakeholders at all levels. Strong IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. Ability to carry out effective web-based research on suppliers and products. Reliable, proactive and supportive team player with a positive attitude. Willingness to learn and develop procurement knowledge through on-the-job training. Able to work effectively under pressure in a busy and fast paced environment.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Feb 28, 2026
Full time
Procurement Assistant page is loaded Procurement Assistantremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR101103 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Scope Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, we now operate a global network of over 400 offices.Procurement is a strategic partner within Knight Frank, supporting the business to manage risk, deliver value and improve supplier outcomes. Due to increased tendering, supplier onboarding and contract activity, we are looking to strengthen the team with a Procurement Assistant.You will be joining an established and supportive Procurement team of eight, making this an excellent opportunity for someone seeking responsibility, exposure to best practice procurement and long term development. Responsibilities Stakeholder & Supplier Engagement Build strong working relationships with internal stakeholders and external suppliers to ensure efficient delivery of procurement activities. Act as a first point of contact for suppliers, confidently managing queries via email and phone. Clearly communicate procurement processes, timelines and requirements. Procurement Systems & Administration Support the development, maintenance and accuracy of the centralised procurement software system, which holds over 2,700 suppliers and contracts. Manage supplier onboarding, registration and user access within the system. Prepare, review and track supplier onboarding questionnaires, tender responses and contract documentation. Monitor and report on contract expiry dates and supplier status. Supplier Due Diligence & Compliance Coordinate supplier verification using third-party tools including Dun & Bradstreet credit checks, Achilles health & safety assessments, Companies House and DocuSign electronic signatures. Ensure all documentation is complete, accurate and uploaded in line with internal governance requirements. Contracts & Tenders Take ownership of contractual documentation for lower value and adhoc suppliers (e.g. cleaning, facilities and other services), from initial documentation through to execution and system upload. Support the preparation of tender packs within the procurement software. Develop capability over time to support larger and more complex supplier contracts. Reporting & Data Support Support the Procurement Analyst with reporting activities, including Power BI dashboards covering supplier status and expenditure. Assist with data accuracy and quality to support effective reporting and decision making. Team & Operational Support Manage the shared procurement inbox and allocate tasks appropriately. Triage and allocate tickets raised by stakeholders through our internal ITSM platform Arrange and coordinate internal and external meetings, including acting as host for attendees when required. Attend and contribute to weekly Procurement team meetings. Support the training of new starters on procurement systems and processes. Undertake additional administrative duties as required to support the wider team. Skills, Experience & Qualifications Qualifications A level (or equivalent) qualification or above. Skills & Attributes Ability to work independently, managing multiple tasks and meeting defined deadlines. Strong attention to detail with a methodical and organised approach. Confident and professional communication skills, both written and verbal. Comfortable liaising with stakeholders at all levels. Strong IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. Ability to carry out effective web-based research on suppliers and products. Reliable, proactive and supportive team player with a positive attitude. Willingness to learn and develop procurement knowledge through on-the-job training. Able to work effectively under pressure in a busy and fast paced environment.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
HR & Recruitment Assistant - Royston £26,000-£28,000 + Early Friday Finish + Excellent Benefits I'm working with a fantastic company in Royston who are looking for an organised, people focused HR & Recruitment Assistant to join their team. This is a brilliant opportunity for someone who is keen to build a career in HR, even if you don't have HR experience yet as long as you're confident, organised, and strong administratively, they will train you. If you enjoy supporting others, love variety in your day, and have excellent communication skills, this role would be a great fit. What's on Offer -£28,000-£28,000 (DOE) -Early finish every Friday -25 days holiday + bank holidays -Healthcare platform -Employee discount platforms -Onsite parking -Supportive team, great culture, fantastic development opportunities The Role You'll support the HR Manager across HR admin, recruitment and some reception duties, giving you exposure to every part of the employee lifecycle, from onboarding and inductions to recruitment and general HR support. It's a varied, people centric role where no two days look the same. Key Responsibilities HR Administration Updating HR systems, employee files and absence records Preparing letters, documentation and supporting with policy updates Minute taking in meetings and supporting wider HR projects (engagement, wellbeing, training) Supporting payroll in the HR Manager's absence Coordinating uniform stock and access fobs for employees Recruitment Support Posting job adverts internally and externally Screening CVs and coordinating interviews with managers and candidates Preparing interview packs and greeting candidates on-site Managing onboarding, issuing new starter paperwork and delivering inductions Building positive relationships with recruitment agencies Reception & Office Support Welcoming visitors and managing incoming calls Coordinating meeting rooms, travel arrangements and visitor requirements Managing post, parcels and maintaining a welcoming reception area About You This role is ideal for someone who wants to build a HR career without needing direct HR experience yet. The must haves are: Strong admin experience Excellent organisation and attention to detail Confident communication skills, written and verbal Ability to stay calm, multitask and juggle priorities Proficiency with Microsoft Office A positive, proactive, "can do" attitude Genuine interest in HR and people focused work If you love being the person who keeps things running smoothly and you enjoy helping others, this could be the perfect next step. Please apply within
Feb 27, 2026
Full time
HR & Recruitment Assistant - Royston £26,000-£28,000 + Early Friday Finish + Excellent Benefits I'm working with a fantastic company in Royston who are looking for an organised, people focused HR & Recruitment Assistant to join their team. This is a brilliant opportunity for someone who is keen to build a career in HR, even if you don't have HR experience yet as long as you're confident, organised, and strong administratively, they will train you. If you enjoy supporting others, love variety in your day, and have excellent communication skills, this role would be a great fit. What's on Offer -£28,000-£28,000 (DOE) -Early finish every Friday -25 days holiday + bank holidays -Healthcare platform -Employee discount platforms -Onsite parking -Supportive team, great culture, fantastic development opportunities The Role You'll support the HR Manager across HR admin, recruitment and some reception duties, giving you exposure to every part of the employee lifecycle, from onboarding and inductions to recruitment and general HR support. It's a varied, people centric role where no two days look the same. Key Responsibilities HR Administration Updating HR systems, employee files and absence records Preparing letters, documentation and supporting with policy updates Minute taking in meetings and supporting wider HR projects (engagement, wellbeing, training) Supporting payroll in the HR Manager's absence Coordinating uniform stock and access fobs for employees Recruitment Support Posting job adverts internally and externally Screening CVs and coordinating interviews with managers and candidates Preparing interview packs and greeting candidates on-site Managing onboarding, issuing new starter paperwork and delivering inductions Building positive relationships with recruitment agencies Reception & Office Support Welcoming visitors and managing incoming calls Coordinating meeting rooms, travel arrangements and visitor requirements Managing post, parcels and maintaining a welcoming reception area About You This role is ideal for someone who wants to build a HR career without needing direct HR experience yet. The must haves are: Strong admin experience Excellent organisation and attention to detail Confident communication skills, written and verbal Ability to stay calm, multitask and juggle priorities Proficiency with Microsoft Office A positive, proactive, "can do" attitude Genuine interest in HR and people focused work If you love being the person who keeps things running smoothly and you enjoy helping others, this could be the perfect next step. Please apply within
Why join us? We're a global tech company, just not the kind you're picturing. Sure, we've got catered lunches, team events, cool merch, and yes dogs in the office. But that's not why people join. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. The Role As a Manager of Customer Success, you'll lead a team of Customer Success Managers who are each responsible for driving success across large portfolios of AMER based customers. Your team will focus on customer retention, adoption, and use case growth by leveraging data driven insights and scalable customer engagement strategies. You'll coach your team to deliver efficient, high impact engagement - helping customers realise measurable improvements in safety, productivity, and operational excellence. Key Responsibilities Retention & Expansion Leadership: Coach your team to ensure customers achieve their desired outcomes with SafetyCulture, resulting in strong retention, deeper use case adoption, and expansion opportunities. Driving Product Stickiness: Guide CSMs to position key product features that align with customer goals - helping customers realize SafetyCulture's full value across their operations. Risk Mitigation & Escalations: Proactively identify and address renewal risks using customer health scores, behavioral data, and strategic playbooks to safeguard revenue and customer relationships. Scaled Customer Success Management: Optimize a high volume success motion by blending digital engagement, automation, and targeted human touchpoints - enabling efficiency without sacrificing impact. Data Driven Team Management: Use customer insights and usage trends to coach your team, prioritize their portfolios, and inform strategies that drive engagement, retention, and advocacy. Tooling & Automation: Leverage Customer Success tools (e.g., Gainsight, Salesforce) to drive team efficiency, scale communications, track KPIs, and improve visibility into customer health. Customer Advocacy & Value Realization: Ensure customers connect SafetyCulture to real business value - including improved productivity, hours saved, reduced risk, and safer workplaces. Cross Functional Collaboration: Partner closely with Sales, Product, Support, and Engineering to advocate for customer needs and ensure a seamless customer experience across the journey. Team Coaching & Career Development: Mentor and develop CSMs, supporting performance, continuous improvement, and career growth through regular coaching and feedback. Strategic Account Support & Planning: Work directly with your team on key account strategies, helping them execute engagement plans that address onboarding, adoption, and long term value realization. Goal Setting & Performance Management: Establish and iterate on clear KPIs and success metrics for the team, aligning performance with quarterly retention, onboarding, and customer health goals. Global & Regional Strategy Execution: Partner with the Manila Head of Customer Success and global CS leaders in Sydney, Manchester, and Kansas City to execute on strategic retention and growth initiatives and deliver consistent customer experiences. Customer Feedback & Product Advocacy: Share insights from customer engagements directly with Product and Engineering to influence improvements and roadmap decisions. What We're Looking For? At least 8 years of Customer Success or Account Management experience, with at least 5 years of people leadership experience (preferably in SaaS or a tech driven company) Experience managing Scaled or High Velocity Customer Success motions, supporting 200+ accounts per CSM Strong coaching and team development skills, with a passion for scaling Customer Success practices Analytical and data driven - able to translate insights into action Proficiency with Customer Success tools (e.g., Gainsight, Totango, Vitally, Salesforce, ChurnZero) Excellent communication, leadership, and cross functional collaboration skills Ability to thrive in a fast paced, rapidly changing environment Experience in industries like Construction, Manufacturing, Retail, Hospitality, Logistics, Energy, or Government is a plus Based in Manila and comfortable working AMER timezone hours (Night Shift) with a global team We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Feb 27, 2026
Full time
Why join us? We're a global tech company, just not the kind you're picturing. Sure, we've got catered lunches, team events, cool merch, and yes dogs in the office. But that's not why people join. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. The Role As a Manager of Customer Success, you'll lead a team of Customer Success Managers who are each responsible for driving success across large portfolios of AMER based customers. Your team will focus on customer retention, adoption, and use case growth by leveraging data driven insights and scalable customer engagement strategies. You'll coach your team to deliver efficient, high impact engagement - helping customers realise measurable improvements in safety, productivity, and operational excellence. Key Responsibilities Retention & Expansion Leadership: Coach your team to ensure customers achieve their desired outcomes with SafetyCulture, resulting in strong retention, deeper use case adoption, and expansion opportunities. Driving Product Stickiness: Guide CSMs to position key product features that align with customer goals - helping customers realize SafetyCulture's full value across their operations. Risk Mitigation & Escalations: Proactively identify and address renewal risks using customer health scores, behavioral data, and strategic playbooks to safeguard revenue and customer relationships. Scaled Customer Success Management: Optimize a high volume success motion by blending digital engagement, automation, and targeted human touchpoints - enabling efficiency without sacrificing impact. Data Driven Team Management: Use customer insights and usage trends to coach your team, prioritize their portfolios, and inform strategies that drive engagement, retention, and advocacy. Tooling & Automation: Leverage Customer Success tools (e.g., Gainsight, Salesforce) to drive team efficiency, scale communications, track KPIs, and improve visibility into customer health. Customer Advocacy & Value Realization: Ensure customers connect SafetyCulture to real business value - including improved productivity, hours saved, reduced risk, and safer workplaces. Cross Functional Collaboration: Partner closely with Sales, Product, Support, and Engineering to advocate for customer needs and ensure a seamless customer experience across the journey. Team Coaching & Career Development: Mentor and develop CSMs, supporting performance, continuous improvement, and career growth through regular coaching and feedback. Strategic Account Support & Planning: Work directly with your team on key account strategies, helping them execute engagement plans that address onboarding, adoption, and long term value realization. Goal Setting & Performance Management: Establish and iterate on clear KPIs and success metrics for the team, aligning performance with quarterly retention, onboarding, and customer health goals. Global & Regional Strategy Execution: Partner with the Manila Head of Customer Success and global CS leaders in Sydney, Manchester, and Kansas City to execute on strategic retention and growth initiatives and deliver consistent customer experiences. Customer Feedback & Product Advocacy: Share insights from customer engagements directly with Product and Engineering to influence improvements and roadmap decisions. What We're Looking For? At least 8 years of Customer Success or Account Management experience, with at least 5 years of people leadership experience (preferably in SaaS or a tech driven company) Experience managing Scaled or High Velocity Customer Success motions, supporting 200+ accounts per CSM Strong coaching and team development skills, with a passion for scaling Customer Success practices Analytical and data driven - able to translate insights into action Proficiency with Customer Success tools (e.g., Gainsight, Totango, Vitally, Salesforce, ChurnZero) Excellent communication, leadership, and cross functional collaboration skills Ability to thrive in a fast paced, rapidly changing environment Experience in industries like Construction, Manufacturing, Retail, Hospitality, Logistics, Energy, or Government is a plus Based in Manila and comfortable working AMER timezone hours (Night Shift) with a global team We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
1st Line Support Hybrid 1-2 Days in Office (3 Days During Training) 25,000 - 30,000 Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector! Why work for this company? Full Benefits List outlined in your contract. 20 Days Annual Leave that increases each year. Additional Birthday Off to celebrate your special day! Overtime Pay for those extra hours put in. A supportive work environment with a focus on Work-Life Balance & Flexibility . Opportunities for Career Growth & Progression within the company. Access to Professional Development & Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams to identify and resolve recurring issues. Testing and troubleshooting user-reported problems and communicating findings to internal teams. Assisting with onboarding and rollouts of new products. Monitoring and managing outstanding support tickets, providing updates as necessary. Maintaining accurate records of support requests and resolutions in our ticketing system. Adhering to ITIL best practises and escalating unresolved issues when needed. Requirements: Familiarity with Microsoft Office Suite. Experience with scripting languages (e.g., PowerShell, JavaScript, Python, SQL) is a plus. A structured and methodical approach to tasks with strong attention to detail. Flexibility in working hours, with a willingness to provide out-of-hours support when required. Excellent communication and interpersonal skills, with the ability to articulate technical information clearly. Knowledge of operating systems, networking, and relevant technologies. If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Don't miss this opportunity to shine as an Operations Administration Assistant. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 27, 2026
Full time
1st Line Support Hybrid 1-2 Days in Office (3 Days During Training) 25,000 - 30,000 Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector! Why work for this company? Full Benefits List outlined in your contract. 20 Days Annual Leave that increases each year. Additional Birthday Off to celebrate your special day! Overtime Pay for those extra hours put in. A supportive work environment with a focus on Work-Life Balance & Flexibility . Opportunities for Career Growth & Progression within the company. Access to Professional Development & Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams to identify and resolve recurring issues. Testing and troubleshooting user-reported problems and communicating findings to internal teams. Assisting with onboarding and rollouts of new products. Monitoring and managing outstanding support tickets, providing updates as necessary. Maintaining accurate records of support requests and resolutions in our ticketing system. Adhering to ITIL best practises and escalating unresolved issues when needed. Requirements: Familiarity with Microsoft Office Suite. Experience with scripting languages (e.g., PowerShell, JavaScript, Python, SQL) is a plus. A structured and methodical approach to tasks with strong attention to detail. Flexibility in working hours, with a willingness to provide out-of-hours support when required. Excellent communication and interpersonal skills, with the ability to articulate technical information clearly. Knowledge of operating systems, networking, and relevant technologies. If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Don't miss this opportunity to shine as an Operations Administration Assistant. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Can you support and lead learning activities with confidence, inspiring pupils through engaging and effective delivery? Do you have strong behaviour management skills and the ability to confidently lead whole-class learning when required? Do you have secure knowledge of the Primary Curriculum and the ability to support planning, delivery and assessment across year groups? TeacherActive, one of the UKs largest leading education recruitment agencies, is proud to be working with several Primary Schools across the Kent region. We are committed to providing our schools with dedicated, passionate and quality HLTA/ Higher Level Teaching Assistant s, aswell as providing specialist in-house Career Progression Development opportunities to help maintain our high standards. Whether you are a HLTA/ Higher Level Teaching Assistant who is looking for day-to-day supply, long-term or permanent roles, our expert team of consultants work with a variety of settings and will be there 24/7 to help you along with our online, easy onboarding process. We are looking for a HLTA/ Higher Level Teaching Assistant in Maidstone with the following: Level 4 Teaching Assistant Qualification Level 2 qualification in English and Maths (e.g. GCSE Grade 4/C or above) Ability to meet the HLTA Professional Standards (with school support) Proven experience working 1:1 with children with Special Educational Needs (SEN) Experience supporting pupils with additional needs including ADHD, Autism (ASC), and other learning or behavioural needs Confidence in adapting learning activities to meet individual Education, Health and Care Plans (EHCPs) Strong behaviour management skills and the ability to build positive, supportive relationships In return for the above you can expect to receive: A dedicated team of consultants available 24/7 to help you with the easy onboarding process Guaranteed Payment Scheme Terms and Conditions apply CPD Courses and certificates as part of the My-Progression channel Market leading rates of pay TeacherActive Referral Scheme Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of TAX and National Insurance and there s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL: (url removed) CONTACT NUMBER: (phone number removed) All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.
Feb 27, 2026
Seasonal
Can you support and lead learning activities with confidence, inspiring pupils through engaging and effective delivery? Do you have strong behaviour management skills and the ability to confidently lead whole-class learning when required? Do you have secure knowledge of the Primary Curriculum and the ability to support planning, delivery and assessment across year groups? TeacherActive, one of the UKs largest leading education recruitment agencies, is proud to be working with several Primary Schools across the Kent region. We are committed to providing our schools with dedicated, passionate and quality HLTA/ Higher Level Teaching Assistant s, aswell as providing specialist in-house Career Progression Development opportunities to help maintain our high standards. Whether you are a HLTA/ Higher Level Teaching Assistant who is looking for day-to-day supply, long-term or permanent roles, our expert team of consultants work with a variety of settings and will be there 24/7 to help you along with our online, easy onboarding process. We are looking for a HLTA/ Higher Level Teaching Assistant in Maidstone with the following: Level 4 Teaching Assistant Qualification Level 2 qualification in English and Maths (e.g. GCSE Grade 4/C or above) Ability to meet the HLTA Professional Standards (with school support) Proven experience working 1:1 with children with Special Educational Needs (SEN) Experience supporting pupils with additional needs including ADHD, Autism (ASC), and other learning or behavioural needs Confidence in adapting learning activities to meet individual Education, Health and Care Plans (EHCPs) Strong behaviour management skills and the ability to build positive, supportive relationships In return for the above you can expect to receive: A dedicated team of consultants available 24/7 to help you with the easy onboarding process Guaranteed Payment Scheme Terms and Conditions apply CPD Courses and certificates as part of the My-Progression channel Market leading rates of pay TeacherActive Referral Scheme Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of TAX and National Insurance and there s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL: (url removed) CONTACT NUMBER: (phone number removed) All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.
Ashfords is seeking an experienced and driven HR Services Team Leader in our HR Hub team for a 12 month fixed-term contract. This pivotal operational role combines people management, service excellence, and ownership of our reward and wellbeing initiatives, to deliver a high-quality, responsive HR service across the firm. Working closely with the HR Assistant and HR Systems Lead, you will ensure smooth operation of core HR processes, ensuring the HR Hub provides a robust administrative service across payroll, benefits, onboarding, contractual changes, and people data management. You will collaborate closely with the HR Consulting, Learning & Development, and Talent Attraction teams to continuously enhance our service, while taking a lead role in managing relationships between the HR Hub and the wider business. You will adopt a proactive approach to problem-solving and driving continuous improvement. Additionally, you will coordinate content for the firm's HR intranet and take ownership of the firm's reward and wellbeing programs; including benefits, engagement tools, renewals, budgets, and wellbeing campaigns. You will work with both internal teams and external consultants to ensure initiatives are effective, deliver value, and are handled professionally, ethically, and confidentially. Who you are You are an enthusiastic, well organised HR professional who thrives in a fast paced, dynamic environment. You have exceptional attention to detail and take pride in delivering accurate, high quality work. You communicate confidently and effectively, both verbally and in writing, and can build strong relationships with colleagues at all levels, as well as external contacts. You are credible, curious, and creative, with the ability to generate practical solutions and make things happen. Ideally, you will have experience leading a team and ensuring that processes run efficiently while delivering a high quality, responsive service. You are a collaborative team player with a positive, can do attitude, who motivates and supports others to achieve their goals. You take initiative to manage multiple priorities, meet tight deadlines, and coordinate activities effectively. You act professionally at all times, respecting confidentiality, and are responsive to the commercial needs of the business. You understand the wider impact of your role on the firm's objectives and are committed to continuous learning and development. You have relevant HR experience, ideally in a busy commercial or professional services environment, and are willing to develop your career further. You are organised, proactive, and committed to delivering outstanding service and results. At Ashfords, we believe in more than just doing great work - we believe in building a great place to work. When you join us, you become part of a team where everything we do is underpinned by our four core values: Be Open, Think Team, Make a Difference and Always Grow. These values shape who we are and how we work - they guide our decisions, influence our culture, and drive the way we support our people, clients and communities. With a clear focus on innovation, community involvement, and supporting a healthy work life balance, we are committed to building an environment where our people can have a rewarding and meaningful career. Whilst we recognise that every career journey is unique, we will be ambitious for you, giving you the tools, trust, and opportunities to develop your career, your way. Our goal? To help you realise your full potential as part of a forward thinking team. Our offer We know that our people are at the heart of everything we do - and that's why we're committed to supporting your wellbeing, growth and work life balance. Beyond our benefits package, you'll be encouraged, no matter what your role or career level, to get involved in our Responsible Business programme, where you'll support initiatives such as charity fundraising, environmental causes and our employee led diversity and inclusion groups. You can find out more about our benefits by visiting the Reward & Wellbeing page on our website. What's next? Our recruitment process typically involves two stages, which are designed not only to explore your skills and experience but also to give you a real insight into what it's like to work at Ashfords. Throughout the process, our dedicated Talent Attraction team will be here to support you every step of the way. We believe that building a firm with a wide range of perspectives, backgrounds, and experiences drives innovation and strengthens our teams, and we welcome applications from individuals of all backgrounds. To support your growth, we offer ongoing training and development opportunities to help you reach your full potential - so even if you don't feel you match all the requirements of the job role, we'd still love to hear from you. At Ashfords, we're committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed. If you require any reasonable adjustments during the recruitment process or would like to discuss anything regarding your application, please contact us at . For an informal and confidential discussion about this opportunity, please contact Kitty Hughes, Talent Attraction Assistant - Or apply now, and we will be in touch with you as soon as possible.
Feb 27, 2026
Full time
Ashfords is seeking an experienced and driven HR Services Team Leader in our HR Hub team for a 12 month fixed-term contract. This pivotal operational role combines people management, service excellence, and ownership of our reward and wellbeing initiatives, to deliver a high-quality, responsive HR service across the firm. Working closely with the HR Assistant and HR Systems Lead, you will ensure smooth operation of core HR processes, ensuring the HR Hub provides a robust administrative service across payroll, benefits, onboarding, contractual changes, and people data management. You will collaborate closely with the HR Consulting, Learning & Development, and Talent Attraction teams to continuously enhance our service, while taking a lead role in managing relationships between the HR Hub and the wider business. You will adopt a proactive approach to problem-solving and driving continuous improvement. Additionally, you will coordinate content for the firm's HR intranet and take ownership of the firm's reward and wellbeing programs; including benefits, engagement tools, renewals, budgets, and wellbeing campaigns. You will work with both internal teams and external consultants to ensure initiatives are effective, deliver value, and are handled professionally, ethically, and confidentially. Who you are You are an enthusiastic, well organised HR professional who thrives in a fast paced, dynamic environment. You have exceptional attention to detail and take pride in delivering accurate, high quality work. You communicate confidently and effectively, both verbally and in writing, and can build strong relationships with colleagues at all levels, as well as external contacts. You are credible, curious, and creative, with the ability to generate practical solutions and make things happen. Ideally, you will have experience leading a team and ensuring that processes run efficiently while delivering a high quality, responsive service. You are a collaborative team player with a positive, can do attitude, who motivates and supports others to achieve their goals. You take initiative to manage multiple priorities, meet tight deadlines, and coordinate activities effectively. You act professionally at all times, respecting confidentiality, and are responsive to the commercial needs of the business. You understand the wider impact of your role on the firm's objectives and are committed to continuous learning and development. You have relevant HR experience, ideally in a busy commercial or professional services environment, and are willing to develop your career further. You are organised, proactive, and committed to delivering outstanding service and results. At Ashfords, we believe in more than just doing great work - we believe in building a great place to work. When you join us, you become part of a team where everything we do is underpinned by our four core values: Be Open, Think Team, Make a Difference and Always Grow. These values shape who we are and how we work - they guide our decisions, influence our culture, and drive the way we support our people, clients and communities. With a clear focus on innovation, community involvement, and supporting a healthy work life balance, we are committed to building an environment where our people can have a rewarding and meaningful career. Whilst we recognise that every career journey is unique, we will be ambitious for you, giving you the tools, trust, and opportunities to develop your career, your way. Our goal? To help you realise your full potential as part of a forward thinking team. Our offer We know that our people are at the heart of everything we do - and that's why we're committed to supporting your wellbeing, growth and work life balance. Beyond our benefits package, you'll be encouraged, no matter what your role or career level, to get involved in our Responsible Business programme, where you'll support initiatives such as charity fundraising, environmental causes and our employee led diversity and inclusion groups. You can find out more about our benefits by visiting the Reward & Wellbeing page on our website. What's next? Our recruitment process typically involves two stages, which are designed not only to explore your skills and experience but also to give you a real insight into what it's like to work at Ashfords. Throughout the process, our dedicated Talent Attraction team will be here to support you every step of the way. We believe that building a firm with a wide range of perspectives, backgrounds, and experiences drives innovation and strengthens our teams, and we welcome applications from individuals of all backgrounds. To support your growth, we offer ongoing training and development opportunities to help you reach your full potential - so even if you don't feel you match all the requirements of the job role, we'd still love to hear from you. At Ashfords, we're committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed. If you require any reasonable adjustments during the recruitment process or would like to discuss anything regarding your application, please contact us at . For an informal and confidential discussion about this opportunity, please contact Kitty Hughes, Talent Attraction Assistant - Or apply now, and we will be in touch with you as soon as possible.
Are you a proactive problem solver looking for an opportunity to develop your HR career? Working with, and learning from, a brilliant HR Manager, you'll be joining at a crucial point as the company enters an exciting phase of growth with this newly created role sitting at the heart of their people function. Offering a huge amount of variety and great development opportunities, you'll blend HR operations with recruitment support to deliver a seamless, high-quality employee experience, along with building and improving processes along the way. Excitingly, this role is broad and captures so many elements of HR including: Onboarding Payroll Benefits and wellbeing Employee updates System and process improvement Training & Development Compliance & Policy updates Offboarding You'll have experience working within a HR role and have knowledge of employment law and HR best practices. You'll have excellent attention to detail and be comfortable managing multiple priorities in a fast-moving environment. You'll appreciate confidentiality and be a self-starter who is people-focused and collaborative! Experience supporting with payroll administration or using HiBob and/or Workable would be desirable along with the CIPD Level 3 qualification. This is a brilliant opportunity to learn and develop within a busy HR role! Location: Cambridge with hybrid working (3 days a week in the office) Hours: Monday-Friday - Full time with flexibility over start/finish times Salary: Excellent salary and benefits on offer EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Feb 27, 2026
Full time
Are you a proactive problem solver looking for an opportunity to develop your HR career? Working with, and learning from, a brilliant HR Manager, you'll be joining at a crucial point as the company enters an exciting phase of growth with this newly created role sitting at the heart of their people function. Offering a huge amount of variety and great development opportunities, you'll blend HR operations with recruitment support to deliver a seamless, high-quality employee experience, along with building and improving processes along the way. Excitingly, this role is broad and captures so many elements of HR including: Onboarding Payroll Benefits and wellbeing Employee updates System and process improvement Training & Development Compliance & Policy updates Offboarding You'll have experience working within a HR role and have knowledge of employment law and HR best practices. You'll have excellent attention to detail and be comfortable managing multiple priorities in a fast-moving environment. You'll appreciate confidentiality and be a self-starter who is people-focused and collaborative! Experience supporting with payroll administration or using HiBob and/or Workable would be desirable along with the CIPD Level 3 qualification. This is a brilliant opportunity to learn and develop within a busy HR role! Location: Cambridge with hybrid working (3 days a week in the office) Hours: Monday-Friday - Full time with flexibility over start/finish times Salary: Excellent salary and benefits on offer EA First Ltd are acting as an Employment Agency for this permanent vacancy.
HR Assistant - Permanent Full Time Our client is a well-established and rapidly expanding multi-office law firm operating across numerous locations in England. With a strong reputation across a wide range of legal disciplines, the firm continues to strengthen its internal operations to support ongoing growth. An opportunity has arisen for an HR Assistant to join the business and provide critical support to the HR function. This role is suited to an individual who is highly organised, discreet, and capable of operating in a professional, fast-paced environment. The Role The successful candidate will be responsible for supporting the full employee lifecycle and ensuring HR processes are delivered accurately and consistently. This is a hands-on position requiring attention to detail and the ability to manage sensitive information with confidence. Key Responsibilities Supporting the recruitment process, including candidate vetting, interview coordination and issuing employment contracts Managing and responding to internal and external HR-related enquiries Maintaining accurate paper and electronic employee records, including holiday and sickness data Assisting with induction programmes, training sessions, workshops and seminars Entering and updating employee information within HR systems Coordinating logistics for new starter onboarding and orientation Preparing reports relating to general HR activity Supporting HR meetings, events and internal communications Remaining up to date with HR best practice and employment legislation Skills & Experience Required Previous experience within an HR environment Sound knowledge of HR functions, employment law and best practice Exceptional written and verbal communication skills Strong interpersonal skills with the ability to handle confidential matters High level of organisation and accuracy Proficiency in Microsoft Office Package Full-time, permanent position Salary between 19,500 - 23,809.50 per annum , depending on experience Comprehensive benefits package Office-based role This is a confidential recruitment on behalf of our client. Further details will be disclosed to shortlisted candidates only. Send your CV to (url removed)
Feb 26, 2026
Full time
HR Assistant - Permanent Full Time Our client is a well-established and rapidly expanding multi-office law firm operating across numerous locations in England. With a strong reputation across a wide range of legal disciplines, the firm continues to strengthen its internal operations to support ongoing growth. An opportunity has arisen for an HR Assistant to join the business and provide critical support to the HR function. This role is suited to an individual who is highly organised, discreet, and capable of operating in a professional, fast-paced environment. The Role The successful candidate will be responsible for supporting the full employee lifecycle and ensuring HR processes are delivered accurately and consistently. This is a hands-on position requiring attention to detail and the ability to manage sensitive information with confidence. Key Responsibilities Supporting the recruitment process, including candidate vetting, interview coordination and issuing employment contracts Managing and responding to internal and external HR-related enquiries Maintaining accurate paper and electronic employee records, including holiday and sickness data Assisting with induction programmes, training sessions, workshops and seminars Entering and updating employee information within HR systems Coordinating logistics for new starter onboarding and orientation Preparing reports relating to general HR activity Supporting HR meetings, events and internal communications Remaining up to date with HR best practice and employment legislation Skills & Experience Required Previous experience within an HR environment Sound knowledge of HR functions, employment law and best practice Exceptional written and verbal communication skills Strong interpersonal skills with the ability to handle confidential matters High level of organisation and accuracy Proficiency in Microsoft Office Package Full-time, permanent position Salary between 19,500 - 23,809.50 per annum , depending on experience Comprehensive benefits package Office-based role This is a confidential recruitment on behalf of our client. Further details will be disclosed to shortlisted candidates only. Send your CV to (url removed)
Part-Time HR Assistant Are you seeking an opportunity to develop your HR skills within a prestigious educational environment? The Part-Time HR Assistant role offers you the chance to support a renowned school s HR operations while enjoying a flexible, rewarding role that fits around your commitments. This is your opportunity to join a dedicated team committed to nurturing talent and fostering excellence. Part-Time HR Assistant Responsibilities This position will involve, but will not be limited to: Assisting with recruitment processes, including posting vacancies and managing enquiries, to ensure the school attracts high-calibre candidates. Coordinating onboarding and induction for new staff, ensuring compliance with safeguarding and employment regulations. Maintaining accurate personnel records and updating HR databases and spreadsheets to support effective workforce management. Providing administrative support for payroll, holidays, and absence management, ensuring smooth operational delivery. Supporting the HR Manager with policy reviews, data protection compliance, and preparing reports for management. Handling confidential information professionally, safeguarding the school's reputation and adhering to GDPR standards. Managing correspondence and day-to-day HR administrative tasks with attention to detail and efficiency. Part-Time HR Assistant Rewards Competitive salary within the range of £28,500 - £29,500, pro-rata for part-time hours (32 hours per week) Flexible working hours over a five-day week to support work-life balance Generous annual leave entitlement of five weeks, plus Bank Holidays during school holidays Opportunities for professional development, including postgraduate CIPD qualifications Employee Assistance Programme to support your wellbeing Membership to the school s swimming pool and access to free lunches during term time Pension scheme and reward and review processes Free parking and easy access via transport links, with options for flexible start and finish times The Company Our client is a highly esteemed independent school committed to academic excellence and holistic development. Part-Time HR Assistant Experience Essentials Previous experience in HR or recruitment within a school or education sector Familiarity with personnel policies, data protection legislation, and safeguarding procedures Strong organisational skills with experience using databases, spreadsheets, and Microsoft Office (Word, Excel, Outlook) GCSEs or equivalent qualifications in English and Maths (grades A-C) Ability to work both independently and as part of a team, with attention to detail and discretion Proficiency in IT tools and a professional, diplomatic approach Level 3 CIPD qualification or working towards it would be advantageous Location This role is based in North Oxford with excellent transport links and parking facilities. Flexibility around start and finish times allows you to balance your personal and professional commitments effectively. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Feb 26, 2026
Full time
Part-Time HR Assistant Are you seeking an opportunity to develop your HR skills within a prestigious educational environment? The Part-Time HR Assistant role offers you the chance to support a renowned school s HR operations while enjoying a flexible, rewarding role that fits around your commitments. This is your opportunity to join a dedicated team committed to nurturing talent and fostering excellence. Part-Time HR Assistant Responsibilities This position will involve, but will not be limited to: Assisting with recruitment processes, including posting vacancies and managing enquiries, to ensure the school attracts high-calibre candidates. Coordinating onboarding and induction for new staff, ensuring compliance with safeguarding and employment regulations. Maintaining accurate personnel records and updating HR databases and spreadsheets to support effective workforce management. Providing administrative support for payroll, holidays, and absence management, ensuring smooth operational delivery. Supporting the HR Manager with policy reviews, data protection compliance, and preparing reports for management. Handling confidential information professionally, safeguarding the school's reputation and adhering to GDPR standards. Managing correspondence and day-to-day HR administrative tasks with attention to detail and efficiency. Part-Time HR Assistant Rewards Competitive salary within the range of £28,500 - £29,500, pro-rata for part-time hours (32 hours per week) Flexible working hours over a five-day week to support work-life balance Generous annual leave entitlement of five weeks, plus Bank Holidays during school holidays Opportunities for professional development, including postgraduate CIPD qualifications Employee Assistance Programme to support your wellbeing Membership to the school s swimming pool and access to free lunches during term time Pension scheme and reward and review processes Free parking and easy access via transport links, with options for flexible start and finish times The Company Our client is a highly esteemed independent school committed to academic excellence and holistic development. Part-Time HR Assistant Experience Essentials Previous experience in HR or recruitment within a school or education sector Familiarity with personnel policies, data protection legislation, and safeguarding procedures Strong organisational skills with experience using databases, spreadsheets, and Microsoft Office (Word, Excel, Outlook) GCSEs or equivalent qualifications in English and Maths (grades A-C) Ability to work both independently and as part of a team, with attention to detail and discretion Proficiency in IT tools and a professional, diplomatic approach Level 3 CIPD qualification or working towards it would be advantageous Location This role is based in North Oxford with excellent transport links and parking facilities. Flexibility around start and finish times allows you to balance your personal and professional commitments effectively. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Job Role: HR & Recruitment Administrator Salary: £9,712 per year Hours: 15 hours per week, ideally Monday and Tuesday but lets discuss what might work best for you! Contract type: Permanent Location: Bath About The Role: We have an exciting opportunity for an HR & Recruitment Administrator to join our small, friendly HR team at our head office in Bath. This role is a job meaning that you will share the load with someone else working the other half of the week! This varied role offers the chance to provide vital administrative support across both HR and recruitment functions, including coordinating interviews, maintaining employee records, and supporting onboarding processes. It s a fantastic opportunity for someone looking to start their career in HR while contributing to an organisation that makes a real difference in the lives of vulnerable individuals. If you're organised, proactive, and passionate about people, we d love to hear from you! What You ll Be Doing: Be the first friendly face in the employee journey help onboard new starters by coordinating pre-employment checks like DBS and references. Keep things running smoothly by supporting our HR Assistant in updating HR systems with important changes like new joiners, contract updates, and leavers. Champion growth and development by booking staff and volunteers onto essential training, and keeping records up to date. Bring learning to life by helping plan and organise our exciting monthly training sessions that keep our team inspired and informed. Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We re Looking For: We re after someone who s organised, proactive, and passionate about getting things right. The ideal candidate will: Thrive in a fast-paced environment, confidently juggling multiple tasks and deadlines while maintaining strong attention to detail. ️ Communicate clearly and effectively, both in writing and face-to-face, with a friendly and professional tone. Understand the importance of confidentiality and always handle sensitive information with care and integrity. If you're someone who takes pride in their work and loves being a part of a team that makes a difference this could be the perfect role for you! There are many great reasons to join our team! Great opportunities for career development and free monthly training sessions from experienced facilitators Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shops 20% staff discount at Julian House bike workshops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Feb 26, 2026
Full time
Job Role: HR & Recruitment Administrator Salary: £9,712 per year Hours: 15 hours per week, ideally Monday and Tuesday but lets discuss what might work best for you! Contract type: Permanent Location: Bath About The Role: We have an exciting opportunity for an HR & Recruitment Administrator to join our small, friendly HR team at our head office in Bath. This role is a job meaning that you will share the load with someone else working the other half of the week! This varied role offers the chance to provide vital administrative support across both HR and recruitment functions, including coordinating interviews, maintaining employee records, and supporting onboarding processes. It s a fantastic opportunity for someone looking to start their career in HR while contributing to an organisation that makes a real difference in the lives of vulnerable individuals. If you're organised, proactive, and passionate about people, we d love to hear from you! What You ll Be Doing: Be the first friendly face in the employee journey help onboard new starters by coordinating pre-employment checks like DBS and references. Keep things running smoothly by supporting our HR Assistant in updating HR systems with important changes like new joiners, contract updates, and leavers. Champion growth and development by booking staff and volunteers onto essential training, and keeping records up to date. Bring learning to life by helping plan and organise our exciting monthly training sessions that keep our team inspired and informed. Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We re Looking For: We re after someone who s organised, proactive, and passionate about getting things right. The ideal candidate will: Thrive in a fast-paced environment, confidently juggling multiple tasks and deadlines while maintaining strong attention to detail. ️ Communicate clearly and effectively, both in writing and face-to-face, with a friendly and professional tone. Understand the importance of confidentiality and always handle sensitive information with care and integrity. If you're someone who takes pride in their work and loves being a part of a team that makes a difference this could be the perfect role for you! There are many great reasons to join our team! Great opportunities for career development and free monthly training sessions from experienced facilitators Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shops 20% staff discount at Julian House bike workshops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
HR / Payroll Assistant Cirencester £32,000 - £35,000 Pro Rata Our client, based in Cirencester, is seeking a reliable and proactive Part-Time HR & Payroll to join their team. This is a varied role combining payroll accuracy with hands-on HR support, ideal for someone organised, discreet, and confident working independently. HR / Payroll Assistant Roles and Responsibilities: Act as the first point of contact for managers and employees on payroll and HR matters Prepare and process all payroll instructions, ensuring timely completion of weekly and monthly payroll runs Liaise with HMRC and pension providers to ensure accurate submissions and compliance Respond to payroll queries and produce reports as required Maintain strict confidentiality and ensure compliance with GDPR and payroll legislation Support all aspects of HR, including recruitment, onboarding, training, employee wellbeing, and general HR administration Maintain accurate and up-to-date employee records and assist with HR projects as needed HR / Payroll Assistant Ideal Candidate: Proven experience in both payroll and HR administration, including Sage Payroll Strong communication skills with the ability to work independently and manage your own workload Professional, discreet, and comfortable handling sensitive information Approachable and confident, with the ability to provide guidance and challenge where appropriate Solid understanding of PAYE, National Insurance, and statutory deductions Experience in recruitment, training, and development (desirable) CIPD Level 3 or above (desirable) HR / Payroll Assistant Working Hours and Benefits: hours per week Company pension Life insurance On site parking Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you.
Feb 25, 2026
Seasonal
HR / Payroll Assistant Cirencester £32,000 - £35,000 Pro Rata Our client, based in Cirencester, is seeking a reliable and proactive Part-Time HR & Payroll to join their team. This is a varied role combining payroll accuracy with hands-on HR support, ideal for someone organised, discreet, and confident working independently. HR / Payroll Assistant Roles and Responsibilities: Act as the first point of contact for managers and employees on payroll and HR matters Prepare and process all payroll instructions, ensuring timely completion of weekly and monthly payroll runs Liaise with HMRC and pension providers to ensure accurate submissions and compliance Respond to payroll queries and produce reports as required Maintain strict confidentiality and ensure compliance with GDPR and payroll legislation Support all aspects of HR, including recruitment, onboarding, training, employee wellbeing, and general HR administration Maintain accurate and up-to-date employee records and assist with HR projects as needed HR / Payroll Assistant Ideal Candidate: Proven experience in both payroll and HR administration, including Sage Payroll Strong communication skills with the ability to work independently and manage your own workload Professional, discreet, and comfortable handling sensitive information Approachable and confident, with the ability to provide guidance and challenge where appropriate Solid understanding of PAYE, National Insurance, and statutory deductions Experience in recruitment, training, and development (desirable) CIPD Level 3 or above (desirable) HR / Payroll Assistant Working Hours and Benefits: hours per week Company pension Life insurance On site parking Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you.
Temp to Perm Office Assistant Are you looking for an engaging role where you can grow your administrative skills and be part of a dynamic team? As a Temporary Office Assistant, you will support daily office operations, gain valuable experience, and have the opportunity to progress into a permanent position. Please note, that initially this is a temporary position paid on a weekly PAYE basis and will require an immediate start, notice periods cannot be accommodated. Office Assistant Responsibilities This position will involve, but will not be limited to: Managing general administrative duties such as filing, data entry, and correspondence to ensure smooth office operations Assisting with finance tasks including invoicing and expense processing to support business efficiency Organising team events and coordinating office activities to foster a positive work environment Supporting HR administration, including record keeping and onboarding processes, to maintain accurate employee data Managing office supplies and systems to ensure functionality and organisation Providing front-of-house support to visitors and callers, enhancing the company s professional image Office Assistant Rewards Competitive salary of £26,500.00, with some flexibility depending on experience Opportunity to move from a temporary to a permanent role after a successful trial period Supportive and friendly team environment that encourages professional development Exposure to a creative industry, offering insight into innovative projects Flexible working - 3 days onsite near Abingdon with parking available Potential for future career growth within a forward-thinking company The Company Our client is a vibrant and innovative organisation within the creative sector. They are known for fostering a collaborative culture and valuing their employees. They prioritise long-term growth, creativity, and excellence in every project, making it an inspiring place to develop your career. Office Assistant Experience Essentials Prior experience in an administrative role, either through a university degree and some work experience, or within a corporate environment Confident IT skills with the ability to adapt quickly to new systems Proactive, enthusiastic, with a strong desire to learn and contribute Interest in the creative industry and experience working in an owner-led SME is advantageous Effective communicator with organised and time-management skills Location This role is based near Abingdon with three days onsite. Due to the location you must have access to a car - onsite parking is available for ease of commute. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Feb 24, 2026
Seasonal
Temp to Perm Office Assistant Are you looking for an engaging role where you can grow your administrative skills and be part of a dynamic team? As a Temporary Office Assistant, you will support daily office operations, gain valuable experience, and have the opportunity to progress into a permanent position. Please note, that initially this is a temporary position paid on a weekly PAYE basis and will require an immediate start, notice periods cannot be accommodated. Office Assistant Responsibilities This position will involve, but will not be limited to: Managing general administrative duties such as filing, data entry, and correspondence to ensure smooth office operations Assisting with finance tasks including invoicing and expense processing to support business efficiency Organising team events and coordinating office activities to foster a positive work environment Supporting HR administration, including record keeping and onboarding processes, to maintain accurate employee data Managing office supplies and systems to ensure functionality and organisation Providing front-of-house support to visitors and callers, enhancing the company s professional image Office Assistant Rewards Competitive salary of £26,500.00, with some flexibility depending on experience Opportunity to move from a temporary to a permanent role after a successful trial period Supportive and friendly team environment that encourages professional development Exposure to a creative industry, offering insight into innovative projects Flexible working - 3 days onsite near Abingdon with parking available Potential for future career growth within a forward-thinking company The Company Our client is a vibrant and innovative organisation within the creative sector. They are known for fostering a collaborative culture and valuing their employees. They prioritise long-term growth, creativity, and excellence in every project, making it an inspiring place to develop your career. Office Assistant Experience Essentials Prior experience in an administrative role, either through a university degree and some work experience, or within a corporate environment Confident IT skills with the ability to adapt quickly to new systems Proactive, enthusiastic, with a strong desire to learn and contribute Interest in the creative industry and experience working in an owner-led SME is advantageous Effective communicator with organised and time-management skills Location This role is based near Abingdon with three days onsite. Due to the location you must have access to a car - onsite parking is available for ease of commute. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Overview Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Southampton store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for you! Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe's leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability. If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you! What You Will Do Work closely with the Store Manager to ensure the smooth day-to-day operations of the store. Step in to manage the store in the Store Manager's absence, taking on full managerial responsibilities Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction. Assist in the recruitment and onboarding of new staff members Drive sales by delivering outstanding customer service. Maintain excellent store and visual merchandising standards to enhance the customer experience Assist with store administration, including compliance with policies, procedures and banking. Handle customer and staff issues, including complaints and grievances Report on buying trends and customer needs, contributing to the store's strategic planning and improvement What We Are Looking For Passionate anglers with solid fishing product knowledge Experience of working in a retail environment, ideally with some leadership responsibility Good understanding of retail processes and health and safety requirements A driven, results-orientated individual with a strong focus on customer service Conflict-management capabilities and the ability to motivate and maintain effective teams Strong communication and organisational skills with the ability to manage and measure work effectively Why Join Us Join a team that loves angling and supports fellow anglers Be valued in a collaborative and supportive workplace Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts Grow, collaborate, and share your fishing passion in a thriving business Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation
Feb 24, 2026
Full time
Overview Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Southampton store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for you! Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe's leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability. If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you! What You Will Do Work closely with the Store Manager to ensure the smooth day-to-day operations of the store. Step in to manage the store in the Store Manager's absence, taking on full managerial responsibilities Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction. Assist in the recruitment and onboarding of new staff members Drive sales by delivering outstanding customer service. Maintain excellent store and visual merchandising standards to enhance the customer experience Assist with store administration, including compliance with policies, procedures and banking. Handle customer and staff issues, including complaints and grievances Report on buying trends and customer needs, contributing to the store's strategic planning and improvement What We Are Looking For Passionate anglers with solid fishing product knowledge Experience of working in a retail environment, ideally with some leadership responsibility Good understanding of retail processes and health and safety requirements A driven, results-orientated individual with a strong focus on customer service Conflict-management capabilities and the ability to motivate and maintain effective teams Strong communication and organisational skills with the ability to manage and measure work effectively Why Join Us Join a team that loves angling and supports fellow anglers Be valued in a collaborative and supportive workplace Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts Grow, collaborate, and share your fishing passion in a thriving business Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation
We are seeking a dedicated HR Assistant to support the Human Resources team in a not-for-profit organisation. The ideal candidate will assist with various HR tasks, ensuring smooth operations in the Manchester office. Client Details This not-for-profit organisation operates as a medium-sized entity, focusing on making a meaningful impact in the community. They are committed to fostering a supportive and professional workplace environment. Description Provide administrative support to the Human Resources department. Assist in maintaining accurate employee records and documentation. Coordinate recruitment processes, including scheduling interviews and liaising with candidates. Support onboarding activities for new hires, ensuring a seamless experience. Respond to general HR-related queries from employees and management. Contribute to the implementation of HR policies and procedures. Help organise staff training and development initiatives. Collaborate with the team to ensure compliance with relevant employment regulations. Profile A successful HR Assistant should have: A strong interest in Human Resources and the not-for-profit sector. Previous experience in a similar administrative or HR role. Excellent organisational and time-management skills. Attention to detail and the ability to handle confidential information. Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and HR systems. A proactive approach to problem-solving and teamwork. Job Offer Competitive salary ranging from 25000 to 26000. Fixed-term contract opportunity in a well-regarded not-for-profit organisation. Work in a supportive and collaborative environment. Opportunity to contribute to meaningful community initiatives. Convenient Manchester location with accessible transport links. If you are enthusiastic about pursuing a career in Human Resources within the not-for-profit sector, we encourage you to apply for this HR Assistant role today!
Feb 23, 2026
Contractor
We are seeking a dedicated HR Assistant to support the Human Resources team in a not-for-profit organisation. The ideal candidate will assist with various HR tasks, ensuring smooth operations in the Manchester office. Client Details This not-for-profit organisation operates as a medium-sized entity, focusing on making a meaningful impact in the community. They are committed to fostering a supportive and professional workplace environment. Description Provide administrative support to the Human Resources department. Assist in maintaining accurate employee records and documentation. Coordinate recruitment processes, including scheduling interviews and liaising with candidates. Support onboarding activities for new hires, ensuring a seamless experience. Respond to general HR-related queries from employees and management. Contribute to the implementation of HR policies and procedures. Help organise staff training and development initiatives. Collaborate with the team to ensure compliance with relevant employment regulations. Profile A successful HR Assistant should have: A strong interest in Human Resources and the not-for-profit sector. Previous experience in a similar administrative or HR role. Excellent organisational and time-management skills. Attention to detail and the ability to handle confidential information. Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and HR systems. A proactive approach to problem-solving and teamwork. Job Offer Competitive salary ranging from 25000 to 26000. Fixed-term contract opportunity in a well-regarded not-for-profit organisation. Work in a supportive and collaborative environment. Opportunity to contribute to meaningful community initiatives. Convenient Manchester location with accessible transport links. If you are enthusiastic about pursuing a career in Human Resources within the not-for-profit sector, we encourage you to apply for this HR Assistant role today!
Store Manager 40 million people wear spectacles in the UK alone, but the optical industry hasn't changed enough in three centuries. Products are tired, standards are mediocre, and the experience is dull. We're going to change that, and build the world's most innovative and customer-centric spectacles company. We are proud to be a Living Wage Employer and to be B Corp Certified. As a Store Manager, you'll be the driving force behind your store and team's success. Leading with energy and purpose, you'll take full ownership of your store's performance, team's development, and the experience of every customer who walks through the door. Working closely with your Assistant Manager you'll cultivate a team culture that is driven, collaborative, and focused on continuous growth. You'll confidently lead commercial performance, using insights to optimise operations, grow revenue, and deliver outstanding service. At the same time, you'll champion your team's progression through clear succession planning and personalised development. Success will come from how you inspire your team, delight our customers, and build a high-performing store. Your key responsibilities Lead recruitment, onboarding, and development of a high-performing, motivated team with clear succession plans and personalised development pathways for every member. Drive team engagement and culture that is underpinned by our values, working towards an engagement score of 85%+ and enhancing team retention. Take accountability for the store's commercial performance, ensuring operational excellence and alignment with business KPIs. Lead by example to embed and uphold our customer non-negotiables, ensuring every team member delivers outstanding service, with success measured through NPS and mystery shop results. Act as a brand ambassador, engaging customers with our story, values, and craft, and supporting activities that attract and retain new audiences. Drive excellence in our Made to Measure and Bespoke service, partnering with your Assistant Manager to ensure every team member delivers a seamless in-store experience. Be an expert in product and optical knowledge, taking the lead on complex dispenses and sharing your knowledge to build your team's capability. Maintain and oversee a clean, organised store environment. Leverage data to optimise visual merchandising and stock, ensuring displays align with Cubitts' visual identity to drive sales. Collaborate with other teams and departments across the business to share insights, drive improvements, and create a united, high-performance culture. Uphold Cubitts' standards in professionalism, compliance, and integrity, ensuring your team consistently operates within policy and best practice. Who you are Optical retail management experience within a customer-focused, service-led brand. A confident and inspiring leader who drives team success with focus and commitment to excellence. Passionate about people, you champion inclusivity and inspire each of your team to succeed by fostering a culture of recognition and growth. You lead with initiative, positivity, and patience, approaching each day with practical, solutions-focused thinking and a growth mindset. Resilient under pressure and agile in response, adapting swiftly to operational setbacks. A results-driven strategic thinker with strong business acumen. Detail-oriented, you take genuine pride in your work, bringing meticulous care and precision to every aspect of your team and store's performance. Ambitious and purpose-driven, you're ready to grow your career with a company where you can make a meaningful impact. Our Values Pioneers Leads by example with courage and positivity, inspiring their team to think innovatively, take risks, and continuously grow both personally and professionally. Proud Leads with dedication to excellence, inspiring and supporting their team to uphold high standards, pay attention to detail, and go the extra mile to achieve the best outcomes For All Humble and empathetic, they foster inclusivity, encourage teamwork through shared challenges, communicate openly, and celebrate individual and team strengths Some nice things you'll get Complimentary spectacles, eye examinations and generous discounts Option to buy and sell holiday Paid time away for the important moments in life Annual season ticket loan Cycle to work scheme Life assurance Subscription to Champion Health Unlimited You Can Now Business Skills Training At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves. We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs. Contract Type: Permanent- 40 hours, Monday-Sunday Salary: £37,330.50 Job grade: Store Manager Lvl 1 Working location: Cubitts Notting Hill, 312 Portobello Rd, London W10 5RU
Feb 23, 2026
Full time
Store Manager 40 million people wear spectacles in the UK alone, but the optical industry hasn't changed enough in three centuries. Products are tired, standards are mediocre, and the experience is dull. We're going to change that, and build the world's most innovative and customer-centric spectacles company. We are proud to be a Living Wage Employer and to be B Corp Certified. As a Store Manager, you'll be the driving force behind your store and team's success. Leading with energy and purpose, you'll take full ownership of your store's performance, team's development, and the experience of every customer who walks through the door. Working closely with your Assistant Manager you'll cultivate a team culture that is driven, collaborative, and focused on continuous growth. You'll confidently lead commercial performance, using insights to optimise operations, grow revenue, and deliver outstanding service. At the same time, you'll champion your team's progression through clear succession planning and personalised development. Success will come from how you inspire your team, delight our customers, and build a high-performing store. Your key responsibilities Lead recruitment, onboarding, and development of a high-performing, motivated team with clear succession plans and personalised development pathways for every member. Drive team engagement and culture that is underpinned by our values, working towards an engagement score of 85%+ and enhancing team retention. Take accountability for the store's commercial performance, ensuring operational excellence and alignment with business KPIs. Lead by example to embed and uphold our customer non-negotiables, ensuring every team member delivers outstanding service, with success measured through NPS and mystery shop results. Act as a brand ambassador, engaging customers with our story, values, and craft, and supporting activities that attract and retain new audiences. Drive excellence in our Made to Measure and Bespoke service, partnering with your Assistant Manager to ensure every team member delivers a seamless in-store experience. Be an expert in product and optical knowledge, taking the lead on complex dispenses and sharing your knowledge to build your team's capability. Maintain and oversee a clean, organised store environment. Leverage data to optimise visual merchandising and stock, ensuring displays align with Cubitts' visual identity to drive sales. Collaborate with other teams and departments across the business to share insights, drive improvements, and create a united, high-performance culture. Uphold Cubitts' standards in professionalism, compliance, and integrity, ensuring your team consistently operates within policy and best practice. Who you are Optical retail management experience within a customer-focused, service-led brand. A confident and inspiring leader who drives team success with focus and commitment to excellence. Passionate about people, you champion inclusivity and inspire each of your team to succeed by fostering a culture of recognition and growth. You lead with initiative, positivity, and patience, approaching each day with practical, solutions-focused thinking and a growth mindset. Resilient under pressure and agile in response, adapting swiftly to operational setbacks. A results-driven strategic thinker with strong business acumen. Detail-oriented, you take genuine pride in your work, bringing meticulous care and precision to every aspect of your team and store's performance. Ambitious and purpose-driven, you're ready to grow your career with a company where you can make a meaningful impact. Our Values Pioneers Leads by example with courage and positivity, inspiring their team to think innovatively, take risks, and continuously grow both personally and professionally. Proud Leads with dedication to excellence, inspiring and supporting their team to uphold high standards, pay attention to detail, and go the extra mile to achieve the best outcomes For All Humble and empathetic, they foster inclusivity, encourage teamwork through shared challenges, communicate openly, and celebrate individual and team strengths Some nice things you'll get Complimentary spectacles, eye examinations and generous discounts Option to buy and sell holiday Paid time away for the important moments in life Annual season ticket loan Cycle to work scheme Life assurance Subscription to Champion Health Unlimited You Can Now Business Skills Training At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves. We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs. Contract Type: Permanent- 40 hours, Monday-Sunday Salary: £37,330.50 Job grade: Store Manager Lvl 1 Working location: Cubitts Notting Hill, 312 Portobello Rd, London W10 5RU
Our client, a well-established and highly regarded organisation in the design space, is seeking a motivated and organised Project Assistant to join their passionate and creative team. This is an excellent opportunity for a proactive individual looking to develop their career in project coordination and administration within a collaborative and professional environment. Working closely with design, contracting, and management teams, the successful candidate will play a key role in supporting projects from initial planning stages through to successful completion. The Role As Project Assistant, you will provide comprehensive administrative and coordination support across multiple projects, ensuring smooth delivery, compliance, and efficient internal processes. Key Responsibilities Preparing and issuing quotations and tender enquiries Managing drawings, specifications, and related documentation Maintaining organised filing and archiving systems Providing administrative and operational support to the management team Engaging and onboarding contractors prior to site handover Collating Health & Safety documentation and manuals at project completion Assisting with building control applications Supporting compliance with relevant regulations and standards Coordinating material deliveries and site collections Managing project logistics to support timely delivery Candidate Requirements Our client is looking for a candidate who can demonstrate: Strong organisational and communication skills A proactive, reliable, and professional approach Excellent attention to detail The ability to manage multiple tasks and deadlines Confidence working both independently and within a team Previous experience in a similar role (desirable but not essential) About Contract Personnel: Contract Personnel are one of East Anglia s longest-standing, leading independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie at Contract Personnel for more details today!
Feb 23, 2026
Full time
Our client, a well-established and highly regarded organisation in the design space, is seeking a motivated and organised Project Assistant to join their passionate and creative team. This is an excellent opportunity for a proactive individual looking to develop their career in project coordination and administration within a collaborative and professional environment. Working closely with design, contracting, and management teams, the successful candidate will play a key role in supporting projects from initial planning stages through to successful completion. The Role As Project Assistant, you will provide comprehensive administrative and coordination support across multiple projects, ensuring smooth delivery, compliance, and efficient internal processes. Key Responsibilities Preparing and issuing quotations and tender enquiries Managing drawings, specifications, and related documentation Maintaining organised filing and archiving systems Providing administrative and operational support to the management team Engaging and onboarding contractors prior to site handover Collating Health & Safety documentation and manuals at project completion Assisting with building control applications Supporting compliance with relevant regulations and standards Coordinating material deliveries and site collections Managing project logistics to support timely delivery Candidate Requirements Our client is looking for a candidate who can demonstrate: Strong organisational and communication skills A proactive, reliable, and professional approach Excellent attention to detail The ability to manage multiple tasks and deadlines Confidence working both independently and within a team Previous experience in a similar role (desirable but not essential) About Contract Personnel: Contract Personnel are one of East Anglia s longest-standing, leading independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie at Contract Personnel for more details today!
Are you an experienced HR Assistant who can prioritise and deliver a busy workload? Are you CIPD qualified with exposure in a shared services setting? If so, this exciting assignment with one of our interesting clients could be perfect for you! Starting quickly, the role will be ongoing for several months. Please note, this is a full-time temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered. Temporary HR Assistant Responsibilities Drafting and issuing offer letters and employee contracts via HRIS Ensuring pre-employment background checks are carried out Preparing induction packs and delivering inductions Ensuring all onboarding documentation is added to HRIS Utilising HRIS in every process, ensuring data is accurate and complete for all employee records, including contractual changes Administering Leavers Updating organisation charts Assisting the HR team with the development and implementation of projects Temporary HR Assistant Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded and visionary organisation The Company This company works at the forefront of their industry they are truly exciting in scope. Temporary HR Assistant Requirements CIPD qualified or equivalent Proven HR coordination experience in a shared services setting Strong IT skills, skilled in using Microsoft Word, PowerPoint and Excel packages Used to working with an HRIS, Oracle ideally Professional, proactive and confident and able to work appropriately with confidential and sensitive information Location Our client is based in Oxford (OX4) with parking available onsite. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Feb 20, 2026
Seasonal
Are you an experienced HR Assistant who can prioritise and deliver a busy workload? Are you CIPD qualified with exposure in a shared services setting? If so, this exciting assignment with one of our interesting clients could be perfect for you! Starting quickly, the role will be ongoing for several months. Please note, this is a full-time temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered. Temporary HR Assistant Responsibilities Drafting and issuing offer letters and employee contracts via HRIS Ensuring pre-employment background checks are carried out Preparing induction packs and delivering inductions Ensuring all onboarding documentation is added to HRIS Utilising HRIS in every process, ensuring data is accurate and complete for all employee records, including contractual changes Administering Leavers Updating organisation charts Assisting the HR team with the development and implementation of projects Temporary HR Assistant Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded and visionary organisation The Company This company works at the forefront of their industry they are truly exciting in scope. Temporary HR Assistant Requirements CIPD qualified or equivalent Proven HR coordination experience in a shared services setting Strong IT skills, skilled in using Microsoft Word, PowerPoint and Excel packages Used to working with an HRIS, Oracle ideally Professional, proactive and confident and able to work appropriately with confidential and sensitive information Location Our client is based in Oxford (OX4) with parking available onsite. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
HR Assistant Location : London Bridge Salary : 30-40k depending on experience Hours: Monday - Friday, 9:00 AM - 5:30 PM (Full-time, Office-based) Are you a motivated and organised HR professional looking to make an impact in a dynamic environment? Our client is on the lookout for a talented HR Assistant to join their vibrant team! If you thrive in a busy workplace and are passionate about supporting HR functions, this is the opportunity for you! What's in it for you? Employee Assistance Programme, Pension Scheme, fun team social events, enjoy 23 days of annual leave plus bank holidays, and an extra paid day off on your birthday! Key Responsibilities : As an HR Assistant, you will play a pivotal role in supporting our HR Officer in various activities, including: Supporting recruitment, assisting with scheduling interviews and onboarding new hires First Point of contact or HR queries Maintain personnel files, process benefits, and manage absence administration Organise training sessions and keep accurate training records Policy and Compliance, support performance and probation reviews What We're Looking For : Experience in a similar HR Assistant or HR Administrator position A knack for handling confidential information with discretion Strong organisational and time-management skills A confident personality and proactive attitude Proficiency in MS Office Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 20, 2026
Full time
HR Assistant Location : London Bridge Salary : 30-40k depending on experience Hours: Monday - Friday, 9:00 AM - 5:30 PM (Full-time, Office-based) Are you a motivated and organised HR professional looking to make an impact in a dynamic environment? Our client is on the lookout for a talented HR Assistant to join their vibrant team! If you thrive in a busy workplace and are passionate about supporting HR functions, this is the opportunity for you! What's in it for you? Employee Assistance Programme, Pension Scheme, fun team social events, enjoy 23 days of annual leave plus bank holidays, and an extra paid day off on your birthday! Key Responsibilities : As an HR Assistant, you will play a pivotal role in supporting our HR Officer in various activities, including: Supporting recruitment, assisting with scheduling interviews and onboarding new hires First Point of contact or HR queries Maintain personnel files, process benefits, and manage absence administration Organise training sessions and keep accurate training records Policy and Compliance, support performance and probation reviews What We're Looking For : Experience in a similar HR Assistant or HR Administrator position A knack for handling confidential information with discretion Strong organisational and time-management skills A confident personality and proactive attitude Proficiency in MS Office Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Bukola Group specialises in HR recruitment and trusted HR support. We are looking for a highly organised HR Assistant to support our client's Human Resources function. You will act as the first point of contact for HR-related queries from employees and external partners, ensuring a professional, helpful and confidential service. The role is ideal for someone with strong administrative skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. You will be fully supported by the Head of HR and the team, this is an opportunity to further enhance your HR skills Key Responsibilities HR Administration & Documentation Prepare and issue HR documentation including employment contracts, offer letters, variation letters, and formal correspondence. Maintain accurate personnel files and employee records, ensuring confidentiality and GDPR compliance. Manage HR documents such as onboarding packs, new starter guides and policy documents. Update HR systems and internal databases with employee information, changes and key HR data. Employee Lifecycle Support Support the end-to-end onboarding process, ensuring new starters receive all required documentation, equipment, and welcome information. Assist in the offboarding process including processing resignations, preparing leaver letters, and updating records. Respond to HR queries from employees, providing guidance or escalating as appropriate. Policy & Compliance Assist with updating and implementing HR policies to ensure alignment with current legislation and organisational standards. Manage compliance-related documentation, ensuring all required certifications and checks are up to date. Provide required HR documentation to external third parties as needed. HR Reporting & Data Management Generate regular HR reports and trackers, such as absence, turnover and employee data. Assist with payroll administration by providing accurate and timely employee information, including leave, hours and changes. Performance, Training & Development Support administration of the appraisal process, ensuring timely completion and accurate record-keeping. Record and track employee training needs and associated costs identified during the appraisal cycle. Employee Support & Communications Act as a point of contact for staff inquiries regarding HR policies, benefits and procedures. Share updates with employees on policy changes, benefits and HR processes as directed by senior management. Office & Operational Support Raise IT requests for new starters and assist with setting up equipment. Provide occasional support to the Office Manager and cover duties during absence. Person Specification Qualifications Minimum 5 GCSEs (including English and Maths). A-Level or equivalent in Business, HR or Administration (desirable). CIPD Level 3 (completed or working towards) is an advantage. Experience Previous experience in an administrative role; HR administration experience preferred. Experience working with HR systems Strong Microsoft Office skills, particularly Word and Excel. Compliance experience and ability to work autonomously in a fast-paced environment (highly desirable). Personal Attributes Excellent attention to detail and accuracy. Proactive, self-starter with a strong sense of ownership. Reliable, organised and able to manage multiple priorities. Flexible and adaptable to changing business needs. High level of integrity and professionalism when handling sensitive HR matters. Job Type: Full-time Experience: Human resources: 1 year (required) Work Location: Hybrid ( 1 day) London EC2A 1AH
Feb 20, 2026
Full time
The Bukola Group specialises in HR recruitment and trusted HR support. We are looking for a highly organised HR Assistant to support our client's Human Resources function. You will act as the first point of contact for HR-related queries from employees and external partners, ensuring a professional, helpful and confidential service. The role is ideal for someone with strong administrative skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. You will be fully supported by the Head of HR and the team, this is an opportunity to further enhance your HR skills Key Responsibilities HR Administration & Documentation Prepare and issue HR documentation including employment contracts, offer letters, variation letters, and formal correspondence. Maintain accurate personnel files and employee records, ensuring confidentiality and GDPR compliance. Manage HR documents such as onboarding packs, new starter guides and policy documents. Update HR systems and internal databases with employee information, changes and key HR data. Employee Lifecycle Support Support the end-to-end onboarding process, ensuring new starters receive all required documentation, equipment, and welcome information. Assist in the offboarding process including processing resignations, preparing leaver letters, and updating records. Respond to HR queries from employees, providing guidance or escalating as appropriate. Policy & Compliance Assist with updating and implementing HR policies to ensure alignment with current legislation and organisational standards. Manage compliance-related documentation, ensuring all required certifications and checks are up to date. Provide required HR documentation to external third parties as needed. HR Reporting & Data Management Generate regular HR reports and trackers, such as absence, turnover and employee data. Assist with payroll administration by providing accurate and timely employee information, including leave, hours and changes. Performance, Training & Development Support administration of the appraisal process, ensuring timely completion and accurate record-keeping. Record and track employee training needs and associated costs identified during the appraisal cycle. Employee Support & Communications Act as a point of contact for staff inquiries regarding HR policies, benefits and procedures. Share updates with employees on policy changes, benefits and HR processes as directed by senior management. Office & Operational Support Raise IT requests for new starters and assist with setting up equipment. Provide occasional support to the Office Manager and cover duties during absence. Person Specification Qualifications Minimum 5 GCSEs (including English and Maths). A-Level or equivalent in Business, HR or Administration (desirable). CIPD Level 3 (completed or working towards) is an advantage. Experience Previous experience in an administrative role; HR administration experience preferred. Experience working with HR systems Strong Microsoft Office skills, particularly Word and Excel. Compliance experience and ability to work autonomously in a fast-paced environment (highly desirable). Personal Attributes Excellent attention to detail and accuracy. Proactive, self-starter with a strong sense of ownership. Reliable, organised and able to manage multiple priorities. Flexible and adaptable to changing business needs. High level of integrity and professionalism when handling sensitive HR matters. Job Type: Full-time Experience: Human resources: 1 year (required) Work Location: Hybrid ( 1 day) London EC2A 1AH
Customer Services Team Leader Sale £33,000 A leading service provider who are growing rapidly have an exciting opportunity for a proven Customer Services Team Leader, with 2 years proven experience at leadership level. Benefits Hybrid working, 25 days annual leave, plus one day for your birthday, plus 8 days bank holidays, loyalty scheme, BUPA healthcare, employee Assistant programme, Cycle2work scheme and comprehensive onboarding and an extremely supportive work-based environment Responsibilities: Based in a non-call centre environment, you must pride yourself on delivering exceptional customer services, focused on team level support and have at least two years proven Team Leadership experience You shall be managing escalations and formal complaints, auditing calls and emails; whilst driving continuous improvement and be passionate about delivering world-class customer services Managing a team, ensuring they have clear target, focus and the support to thrive Closely monitoring service level agreements and pro-actively driving performance Conducting regular quality assurance audits across calls, emails and live chat Analysing performance trends for audit planning and training purposes Providing 1-2-1 coaching and mentoring Monitor key performance metrics Essentials: Minimum two years in a similar role, with a proven track record of performance and leadership Proven experience of managing a team of three or more, including regular 1-2-1 s and team meetings Strong leadership and team management skills are essential to succeed in this role If you pride yourself on providing world-class customer services and want to play a pivotal role in delivering in a Customer Service Team Leader role, then please apply today! For full role details and a list of benefits, please email your CV for the attention of Lisa Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow Forrest Recruitment Ltd on LinkedIn for updates, recruitment information, new vacancies and more!
Feb 19, 2026
Full time
Customer Services Team Leader Sale £33,000 A leading service provider who are growing rapidly have an exciting opportunity for a proven Customer Services Team Leader, with 2 years proven experience at leadership level. Benefits Hybrid working, 25 days annual leave, plus one day for your birthday, plus 8 days bank holidays, loyalty scheme, BUPA healthcare, employee Assistant programme, Cycle2work scheme and comprehensive onboarding and an extremely supportive work-based environment Responsibilities: Based in a non-call centre environment, you must pride yourself on delivering exceptional customer services, focused on team level support and have at least two years proven Team Leadership experience You shall be managing escalations and formal complaints, auditing calls and emails; whilst driving continuous improvement and be passionate about delivering world-class customer services Managing a team, ensuring they have clear target, focus and the support to thrive Closely monitoring service level agreements and pro-actively driving performance Conducting regular quality assurance audits across calls, emails and live chat Analysing performance trends for audit planning and training purposes Providing 1-2-1 coaching and mentoring Monitor key performance metrics Essentials: Minimum two years in a similar role, with a proven track record of performance and leadership Proven experience of managing a team of three or more, including regular 1-2-1 s and team meetings Strong leadership and team management skills are essential to succeed in this role If you pride yourself on providing world-class customer services and want to play a pivotal role in delivering in a Customer Service Team Leader role, then please apply today! For full role details and a list of benefits, please email your CV for the attention of Lisa Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow Forrest Recruitment Ltd on LinkedIn for updates, recruitment information, new vacancies and more!
