Council Tax Specialist Officer Hourly Rate: £16.66 PAYE or £21.39 via Umbrella Location: Home-based Job Type: Full-time, Interim We are seeking an experienced and knowledgeable Council Tax Specialist Officer to join our Revenues and Benefits Service. This role is crucial in supporting the delivery of the HMRC Data Matching Project within the Council Tax Unit. You will be responsible for the investigation and resolution of complex Council Tax casework, ensuring accuracy and compliance with relevant legislation. Day-to-day of the role: Support the delivery of the HMRC Data Matching Project across the Council Tax Service. Analyse and validate information from HMRC and other data sources, identifying discrepancies and undertaking detailed reviews of Council Tax accounts. Maintain accurate and compliant Council Tax records in line with legislation and local policies. Process account amendments and conduct detailed investigations. Handle sensitive and escalated cases, including formal complaints. Prepare comprehensive written responses for various stakeholders, ensuring responses are robust and capable of withstanding scrutiny from senior management and external bodies. Retrieve, review, index, and manage electronic records to support operational decision-making, audit requirements, and legal processes. Required Skills & Qualifications: Previous experience administering Council Tax using the MRI (Academy) Revenues system. Strong knowledge of Council Tax legislation, policy, and procedures. Experience in Council Tax billing, recovery processes, and account maintenance. Ability to analyse large volumes of data and identify inconsistencies and trends. Excellent written communication skills for drafting clear, accurate, and professional correspondence. Strong attention to detail and ability to make sound judgements based on evidence and legislation. Good understanding of Data Protection legislation and confidentiality requirements. Desirable: Experience with NEC Document Management (EDMS), HMRC data matching exercises, or similar projects. Benefits: Competitive hourly rate. Fully remote working arrangement. Opportunity to contribute to significant projects with wide-reaching impact. Exposure to complex casework and professional development in legislative compliance. To apply for the Council Tax Specialist Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Aug 24, 2026
Full time
Council Tax Specialist Officer Hourly Rate: £16.66 PAYE or £21.39 via Umbrella Location: Home-based Job Type: Full-time, Interim We are seeking an experienced and knowledgeable Council Tax Specialist Officer to join our Revenues and Benefits Service. This role is crucial in supporting the delivery of the HMRC Data Matching Project within the Council Tax Unit. You will be responsible for the investigation and resolution of complex Council Tax casework, ensuring accuracy and compliance with relevant legislation. Day-to-day of the role: Support the delivery of the HMRC Data Matching Project across the Council Tax Service. Analyse and validate information from HMRC and other data sources, identifying discrepancies and undertaking detailed reviews of Council Tax accounts. Maintain accurate and compliant Council Tax records in line with legislation and local policies. Process account amendments and conduct detailed investigations. Handle sensitive and escalated cases, including formal complaints. Prepare comprehensive written responses for various stakeholders, ensuring responses are robust and capable of withstanding scrutiny from senior management and external bodies. Retrieve, review, index, and manage electronic records to support operational decision-making, audit requirements, and legal processes. Required Skills & Qualifications: Previous experience administering Council Tax using the MRI (Academy) Revenues system. Strong knowledge of Council Tax legislation, policy, and procedures. Experience in Council Tax billing, recovery processes, and account maintenance. Ability to analyse large volumes of data and identify inconsistencies and trends. Excellent written communication skills for drafting clear, accurate, and professional correspondence. Strong attention to detail and ability to make sound judgements based on evidence and legislation. Good understanding of Data Protection legislation and confidentiality requirements. Desirable: Experience with NEC Document Management (EDMS), HMRC data matching exercises, or similar projects. Benefits: Competitive hourly rate. Fully remote working arrangement. Opportunity to contribute to significant projects with wide-reaching impact. Exposure to complex casework and professional development in legislative compliance. To apply for the Council Tax Specialist Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
An excellent opportunity has arisen for an experienced IT Manager to join a highly regarded education organisation in South Wiltshire. The role offers a salary of up to £48,000 DOE, 26 days annual leave plus Bank Holidays, a generous pension, Health Cash Plan, Employee Assistance Programme, gym membership options, cycle to work and car lease schemes, retail discounts and ongoing professional development. Working as part of a collaborative IT team, you will take responsibility for the IT infrastructure, networks, cyber security and core systems. You will also lead a small technical team and help deliver an ambitious digital strategy that supports teaching, learning and the wider school community. About the role As IT Manager, you will be responsible for the day to day management, security, reliability and performance of the technology environment. This is a hands on IT management position combining technical infrastructure expertise, project delivery and team leadership. It would suit someone who enjoys resolving complex technical issues, improving IT services and supporting the development of technical colleagues. Key responsibilities Manage and maintain the school's IT infrastructure, servers, switches, routers and network environment Ensure the security, resilience and availability of core IT systems Lead infrastructure upgrades and technology improvement projects Manage staff and pupil device deployment Support Windows Server, Microsoft technologies and key applications Maintain backup, cyber security and disaster recovery processes Line manage, support and mentor IT Technicians Oversee the IT Service Desk, asset management and technical documentation Work closely with senior leadership to support the school's Digital Strategy Manage third party technology suppliers and service providers where required About you You will have previous experience managing complex IT infrastructure and network environments, together with strong technical knowledge across networking, servers, cyber security and Microsoft technologies. You should also have: Strong networking knowledge, including switches, routers and wireless technologies Experience supporting Windows Server and Microsoft environments Experience delivering infrastructure upgrades and digital transformation projects Excellent troubleshooting and problem solving skills Strong communication and stakeholder management abilities Previous experience leading, supervising or mentoring technical staff Relevant IT qualifications or equivalent commercial experience Experience within a school, college, university or wider education environment would be advantageous but is not essential. This position may suit an experienced IT Manager, IT Network Manager, Infrastructure Manager, IT Systems Manager, Network Manager, Senior Infrastructure Engineer or Senior IT Engineer seeking their next opportunity within the education sector. Apply today for immediate consideration.
Aug 24, 2026
Full time
An excellent opportunity has arisen for an experienced IT Manager to join a highly regarded education organisation in South Wiltshire. The role offers a salary of up to £48,000 DOE, 26 days annual leave plus Bank Holidays, a generous pension, Health Cash Plan, Employee Assistance Programme, gym membership options, cycle to work and car lease schemes, retail discounts and ongoing professional development. Working as part of a collaborative IT team, you will take responsibility for the IT infrastructure, networks, cyber security and core systems. You will also lead a small technical team and help deliver an ambitious digital strategy that supports teaching, learning and the wider school community. About the role As IT Manager, you will be responsible for the day to day management, security, reliability and performance of the technology environment. This is a hands on IT management position combining technical infrastructure expertise, project delivery and team leadership. It would suit someone who enjoys resolving complex technical issues, improving IT services and supporting the development of technical colleagues. Key responsibilities Manage and maintain the school's IT infrastructure, servers, switches, routers and network environment Ensure the security, resilience and availability of core IT systems Lead infrastructure upgrades and technology improvement projects Manage staff and pupil device deployment Support Windows Server, Microsoft technologies and key applications Maintain backup, cyber security and disaster recovery processes Line manage, support and mentor IT Technicians Oversee the IT Service Desk, asset management and technical documentation Work closely with senior leadership to support the school's Digital Strategy Manage third party technology suppliers and service providers where required About you You will have previous experience managing complex IT infrastructure and network environments, together with strong technical knowledge across networking, servers, cyber security and Microsoft technologies. You should also have: Strong networking knowledge, including switches, routers and wireless technologies Experience supporting Windows Server and Microsoft environments Experience delivering infrastructure upgrades and digital transformation projects Excellent troubleshooting and problem solving skills Strong communication and stakeholder management abilities Previous experience leading, supervising or mentoring technical staff Relevant IT qualifications or equivalent commercial experience Experience within a school, college, university or wider education environment would be advantageous but is not essential. This position may suit an experienced IT Manager, IT Network Manager, Infrastructure Manager, IT Systems Manager, Network Manager, Senior Infrastructure Engineer or Senior IT Engineer seeking their next opportunity within the education sector. Apply today for immediate consideration.
Job Title: Technical Consultant Location : Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports to: Professional Services Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated support. Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems. Managing and documenting incidents, service requests, and resolutions accurately. Conducting onsite audits, surveys, and assessments across infrastructure and network environments. Working independently and collaboratively to understand client requirements and deliver effective solutions. Client Engagement & Training Delivering clear and effective end-user training on new and existing systems, ensuring successful adoption of solutions. Providing guidance and supporting to clients to improve system utilisation and efficiency. Building strong client relationships by communicating technical concepts in a clear, professional, and accessible manner. About You Strong experience with Microsoft technologies, including Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online); Azure administration and cloud solutions; Windows Server (AD, DNS, DHCP, Group Policy). Demonstrable SharePoint administration and user support/training capability Experience with virtualisation technologies (VMware/Hyper-V). Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Networking principles including VLAN's, LAGS, VPN's and routing. Backup & disaster recovery solutions such as StorageCraft, Veeam and N-Able, etc. Strong troubleshooting and problem-solving skills. Proven experience in a customer-facing technical or consulting role. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. A proactive and solution-oriented mindset, with ownership of tasks through to completion. A strong focus on customer service, balanced with commercial awareness. Ability to work both independently and as part of a team. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting Technical Consultant opportunity: Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value. Please note this role may be advertised under a different title than that used internally.
Aug 24, 2026
Full time
Job Title: Technical Consultant Location : Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports to: Professional Services Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated support. Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems. Managing and documenting incidents, service requests, and resolutions accurately. Conducting onsite audits, surveys, and assessments across infrastructure and network environments. Working independently and collaboratively to understand client requirements and deliver effective solutions. Client Engagement & Training Delivering clear and effective end-user training on new and existing systems, ensuring successful adoption of solutions. Providing guidance and supporting to clients to improve system utilisation and efficiency. Building strong client relationships by communicating technical concepts in a clear, professional, and accessible manner. About You Strong experience with Microsoft technologies, including Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online); Azure administration and cloud solutions; Windows Server (AD, DNS, DHCP, Group Policy). Demonstrable SharePoint administration and user support/training capability Experience with virtualisation technologies (VMware/Hyper-V). Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Networking principles including VLAN's, LAGS, VPN's and routing. Backup & disaster recovery solutions such as StorageCraft, Veeam and N-Able, etc. Strong troubleshooting and problem-solving skills. Proven experience in a customer-facing technical or consulting role. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. A proactive and solution-oriented mindset, with ownership of tasks through to completion. A strong focus on customer service, balanced with commercial awareness. Ability to work both independently and as part of a team. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting Technical Consultant opportunity: Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value. Please note this role may be advertised under a different title than that used internally.
Pay, Reward & Employment Services Team Leader (Hybrid) needed in Durham, £18.35ph PAYE - Reference: The post holder will be responsible for the day-to-day supervision of team members and workloads across the Pay, Reward and Employment Services function. To prioritise, plan and supervise the work associated with a wide range of tasks fundamental to an efficient and effective service to all internal and external customers. The post holder will be involved in the continual development of ensuring a flexible multi-skilled approach across the Pay, Reward and Employment Services function, ensuring individuals are suitably trained and motivated and that a high standard of service delivery is maintained. Support complex HR/Payroll projects including Job Evaluation and the review and development of HR/Payroll systems. Take a lead role in the identification, development and planning to ensure the Pay, Reward and Employment Services function contributes to the HR strategy, policy and systems; Lead on the planning, implementation and review of corporate, service area and section business and actions plans; Plan and supervise the workload of the team on a day-to-day basis, including all employee contractual changes and accurate payroll information. This also includes organising constantly changing workloads to meet operational requirements. Ensuring targets/deadlines are met and escalating concerns where appropriate; Conduct regular supervision/121 sessions and annual appraisals with team members ensuring their development needs are met appropriately; Working closely with Services, assisting line managers/Head Teachers in relation to all contractual changes which occur during the lifecycle of an employee. These include but are not limited to Flexible Working requests, Honoraria, Family Friendly Policies etc; Ensure the provision of an efficient and effective Employment Services Helpdesk service which includes dealing with a wide range of customer queries regarding a multitude of issues relating to the Pay, Reward and Employment Services function, ensuring high levels of customer service; Supervise the day-to-day processing of all DBS renewal applications for schools during the employee lifecycle including escalating where there is conviction information included on DBS certificates to the appropriate Head Teacher; Dealing with first line requests for support and assistance from internal and external customers and ensure processing deadlines are achievable, payment timetables are optimal and where possible, system development and enhancements meet their needs; Effectively supervise the team in relation to the inputting and processing of payrolls (including supervising the balancing of all payrolls each period) ensuring that data is accurate and complete, all payments are made within agreed deadlines and procedures followed, taking appropriate corrective action if required. This includes for example, recording and maintaining records of timesheet, car mileage and court order information, recovery of overpayments; This is a Full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Aug 24, 2026
Full time
Pay, Reward & Employment Services Team Leader (Hybrid) needed in Durham, £18.35ph PAYE - Reference: The post holder will be responsible for the day-to-day supervision of team members and workloads across the Pay, Reward and Employment Services function. To prioritise, plan and supervise the work associated with a wide range of tasks fundamental to an efficient and effective service to all internal and external customers. The post holder will be involved in the continual development of ensuring a flexible multi-skilled approach across the Pay, Reward and Employment Services function, ensuring individuals are suitably trained and motivated and that a high standard of service delivery is maintained. Support complex HR/Payroll projects including Job Evaluation and the review and development of HR/Payroll systems. Take a lead role in the identification, development and planning to ensure the Pay, Reward and Employment Services function contributes to the HR strategy, policy and systems; Lead on the planning, implementation and review of corporate, service area and section business and actions plans; Plan and supervise the workload of the team on a day-to-day basis, including all employee contractual changes and accurate payroll information. This also includes organising constantly changing workloads to meet operational requirements. Ensuring targets/deadlines are met and escalating concerns where appropriate; Conduct regular supervision/121 sessions and annual appraisals with team members ensuring their development needs are met appropriately; Working closely with Services, assisting line managers/Head Teachers in relation to all contractual changes which occur during the lifecycle of an employee. These include but are not limited to Flexible Working requests, Honoraria, Family Friendly Policies etc; Ensure the provision of an efficient and effective Employment Services Helpdesk service which includes dealing with a wide range of customer queries regarding a multitude of issues relating to the Pay, Reward and Employment Services function, ensuring high levels of customer service; Supervise the day-to-day processing of all DBS renewal applications for schools during the employee lifecycle including escalating where there is conviction information included on DBS certificates to the appropriate Head Teacher; Dealing with first line requests for support and assistance from internal and external customers and ensure processing deadlines are achievable, payment timetables are optimal and where possible, system development and enhancements meet their needs; Effectively supervise the team in relation to the inputting and processing of payrolls (including supervising the balancing of all payrolls each period) ensuring that data is accurate and complete, all payments are made within agreed deadlines and procedures followed, taking appropriate corrective action if required. This includes for example, recording and maintaining records of timesheet, car mileage and court order information, recovery of overpayments; This is a Full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website
End Date Friday 11 September 2026 Salary Range £72,702 - £80,780 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Tax Manager - Investment Taxes - Group Tax SALARY: £72,702 - £80,780 LOCATION(S): Edinburgh, Bristol, Halifax & Leeds HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity At Lloyds Banking Group we're driven by a clear purpose: to help Britain prosper. Our colleagues are focused on making a difference to customers, businesses and communities. Finance is key to that success, by securing and building the financial strength and performance of the Bank. But we need talented people like you if we're to continue to innovate and adapt to the meet the ongoing needs of our customers. Join us and you can make a real difference. Could you help us make this possible? The Operational Taxes Team is part of Group Tax and is responsible for the oversight of the Operational Tax risks of Lloyds Banking Group as a whole. This role involves working as part of a team and would provide informative, high quality, sophisticated output, advice and mentorship tailored to senior partner needs, operating as an Operational Tax specialist. The main focus of the role will be on Investment Taxes for the Insurance & Wealth business. We are looking to appoint a Tax Manager. Your role will be to provide oversight of tax processes, completed by appointed Custodians, including receipt of overseas investment income net of treaty withholding tax rates, tax reporting and tax compliance processes for UK OEICs and investment funds. These processes are undertaken by third party outsourcers, and the oversight work ensures that they are carried out to the required high standards and timescales as detailed in service level agreements, so that the funds' tax position is fully understood and controlled in an efficient manner. You would also review withholding tax processes for territories and rates not covered by the outsourcing arrangements. This means you'll work closely with project teams, advisory teams and external advisors on developments affecting the investment portfolio, to grow our service and add value for our customers by improving their return on investment. What you'll be doing: Help oversee double taxation treaty work completed by Custodians. Complete and supply double taxation treaty documentation, supplementary information to external parties. Ensure tax work by external Custodians and Fund Administrators is completed per terms of Service Level Agreements, provide feedback to relevant parties on the service received. Collaborate with external advisors to file withholding tax recovery claims, where countries / rates aren't supported by Custodians, to increase the OEICS return on investments. Work with LBG tax colleagues on projects and initiatives including OEIC closures and adopting automated solutions to increase efficiency and enhance risk management. Keep abreast of foreign market tax developments and provide input on Audit enquiries. Why join us? We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. What we're looking for: Specialist Investments Tax knowledge including overseas tax and withholding tax rules for Open Ended Investment Companies (OEICs) and other collective investments. Proven track record of working in the tax function of a large corporate group or professional accounting organisation, preferably in the Financial Services sector. Experience of providing oversight of outsourced withholding tax and OEIC tax compliance processes including the appointment of overseas tax agents. Experience of attaining global double taxation treaty rates, via relief at source, reclaims and completion of associated tax documentation. Understanding of withholding tax accounting policies. A tax or accounting qualification is preferable. A natural when it comes to relationship management skills, with a proven ability to analyse, challenge and influence. As an Advisory role, experience in managing different partner relationships. Strong communication skills and ability to work with a range of stakeholders. Ability to see the bigger picture and think commercially. You will be joining an experienced Operational Taxes team that advise the Group on all Operational Taxes matters including Pensions tax reporting and all customer tax reporting including Bank & Building Society Interest (BBSI), Other Interest (OI), ISAs, Foreign Account Tax Compliance Act (FATCA), Common Reporting Standard (CRS) etc. For this role, it's the Investment Tax experience that is key. This is a great opportunity to use your knowledge to add value to our investment funds and grow your experience to help you shape an exciting career! We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. This is a place for you We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
Aug 24, 2026
Full time
End Date Friday 11 September 2026 Salary Range £72,702 - £80,780 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Tax Manager - Investment Taxes - Group Tax SALARY: £72,702 - £80,780 LOCATION(S): Edinburgh, Bristol, Halifax & Leeds HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity At Lloyds Banking Group we're driven by a clear purpose: to help Britain prosper. Our colleagues are focused on making a difference to customers, businesses and communities. Finance is key to that success, by securing and building the financial strength and performance of the Bank. But we need talented people like you if we're to continue to innovate and adapt to the meet the ongoing needs of our customers. Join us and you can make a real difference. Could you help us make this possible? The Operational Taxes Team is part of Group Tax and is responsible for the oversight of the Operational Tax risks of Lloyds Banking Group as a whole. This role involves working as part of a team and would provide informative, high quality, sophisticated output, advice and mentorship tailored to senior partner needs, operating as an Operational Tax specialist. The main focus of the role will be on Investment Taxes for the Insurance & Wealth business. We are looking to appoint a Tax Manager. Your role will be to provide oversight of tax processes, completed by appointed Custodians, including receipt of overseas investment income net of treaty withholding tax rates, tax reporting and tax compliance processes for UK OEICs and investment funds. These processes are undertaken by third party outsourcers, and the oversight work ensures that they are carried out to the required high standards and timescales as detailed in service level agreements, so that the funds' tax position is fully understood and controlled in an efficient manner. You would also review withholding tax processes for territories and rates not covered by the outsourcing arrangements. This means you'll work closely with project teams, advisory teams and external advisors on developments affecting the investment portfolio, to grow our service and add value for our customers by improving their return on investment. What you'll be doing: Help oversee double taxation treaty work completed by Custodians. Complete and supply double taxation treaty documentation, supplementary information to external parties. Ensure tax work by external Custodians and Fund Administrators is completed per terms of Service Level Agreements, provide feedback to relevant parties on the service received. Collaborate with external advisors to file withholding tax recovery claims, where countries / rates aren't supported by Custodians, to increase the OEICS return on investments. Work with LBG tax colleagues on projects and initiatives including OEIC closures and adopting automated solutions to increase efficiency and enhance risk management. Keep abreast of foreign market tax developments and provide input on Audit enquiries. Why join us? We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. What we're looking for: Specialist Investments Tax knowledge including overseas tax and withholding tax rules for Open Ended Investment Companies (OEICs) and other collective investments. Proven track record of working in the tax function of a large corporate group or professional accounting organisation, preferably in the Financial Services sector. Experience of providing oversight of outsourced withholding tax and OEIC tax compliance processes including the appointment of overseas tax agents. Experience of attaining global double taxation treaty rates, via relief at source, reclaims and completion of associated tax documentation. Understanding of withholding tax accounting policies. A tax or accounting qualification is preferable. A natural when it comes to relationship management skills, with a proven ability to analyse, challenge and influence. As an Advisory role, experience in managing different partner relationships. Strong communication skills and ability to work with a range of stakeholders. Ability to see the bigger picture and think commercially. You will be joining an experienced Operational Taxes team that advise the Group on all Operational Taxes matters including Pensions tax reporting and all customer tax reporting including Bank & Building Society Interest (BBSI), Other Interest (OI), ISAs, Foreign Account Tax Compliance Act (FATCA), Common Reporting Standard (CRS) etc. For this role, it's the Investment Tax experience that is key. This is a great opportunity to use your knowledge to add value to our investment funds and grow your experience to help you shape an exciting career! We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. This is a place for you We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Strengths-Based Housing Support Worker/Coach Have you had experience working as a housing support worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a strengths-based Housing Support Coach to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution. What we have to offer Competitive Salary - £(phone number removed) - (40.25 Hours) A contributory pension scheme 225 Hours Annual Leave rising to 285 with length of service An online bespoke Mandatory training package including a wide range of additional resources to support your development A range of learning and development opportunities up to and including Level 5 Medicash and Employee Assistance Programme Responsibilities as a Housing Support Coach will include: Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident s tenancy through to their planned exit Conducting trauma aware needs and risk assessments, and updating when necessary Exploring education, training, and employment options with residents Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services Working as part of a team overseeing the health and safety of the building and all residents/visitors/co-workers whilst on shift Completing regular resident welfare checks (as required) throughout the shift Completing thorough case notes for all residents throughout the shift and providing a detailed handover to the next members of staff coming on shift Supporting residents to maintain contact with specialist and clinical agencies Reporting any incidents or concerns to the Project Manager Effectively managing and reporting incidents that occur within the service in-line with New Start s serious incident protocol What we are looking for in a Support Coach: Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds Experience of working collaboratively with other agencies both voluntary and statutory Experience and understanding of safeguarding vulnerable people Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours An ability to motivate people and build positive connections Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms Experience of working with Mainstay would also be desired, however full training will be provided This post is subject to enhanced DBS criminal record disclosure The post is rota-based which may include weekends/unsociable hours as the role supports a service wide day/evening rota.
Aug 24, 2026
Full time
New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Strengths-Based Housing Support Worker/Coach Have you had experience working as a housing support worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a strengths-based Housing Support Coach to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution. What we have to offer Competitive Salary - £(phone number removed) - (40.25 Hours) A contributory pension scheme 225 Hours Annual Leave rising to 285 with length of service An online bespoke Mandatory training package including a wide range of additional resources to support your development A range of learning and development opportunities up to and including Level 5 Medicash and Employee Assistance Programme Responsibilities as a Housing Support Coach will include: Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident s tenancy through to their planned exit Conducting trauma aware needs and risk assessments, and updating when necessary Exploring education, training, and employment options with residents Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services Working as part of a team overseeing the health and safety of the building and all residents/visitors/co-workers whilst on shift Completing regular resident welfare checks (as required) throughout the shift Completing thorough case notes for all residents throughout the shift and providing a detailed handover to the next members of staff coming on shift Supporting residents to maintain contact with specialist and clinical agencies Reporting any incidents or concerns to the Project Manager Effectively managing and reporting incidents that occur within the service in-line with New Start s serious incident protocol What we are looking for in a Support Coach: Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds Experience of working collaboratively with other agencies both voluntary and statutory Experience and understanding of safeguarding vulnerable people Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours An ability to motivate people and build positive connections Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms Experience of working with Mainstay would also be desired, however full training will be provided This post is subject to enhanced DBS criminal record disclosure The post is rota-based which may include weekends/unsociable hours as the role supports a service wide day/evening rota.
Provide Tax Advisory services to start-ups, scale-ups, private businesses, and FTSE-listed multinationals Advise clients on Corporation Tax and other complex tax issues Manage a portfolio of clients, including client take-on and engagement, billings, recoveries, and cash collection Provide tax compliance and advisory services using shared service teams and technology tools Build long-lasting client relationships through close collaboration and understanding of client businesses Manage own tasks proactively while collaborating with senior managers, Directors, and Partners Identify opportunities to improve service delivery and provide additional client services Lead complex tax projects Apply and support the Firm's quality control procedures Requirements In-depth, up-to-date knowledge of taxation Specialist knowledge and ability to deal with complex tax issues Experience managing a portfolio of clients Experience controlling client take-on and engagement, billings, recovery improvement opportunities, and cash collection Ability to provide tax compliance and advisory services to a wide range of clients Ability to use resources from a shared service team or technology tools Understanding of potential risks to the Firm related to quality control procedures Experience leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent Core Competencies Demonstrates in-depth knowledge of taxation and the ability to manage complex tax issues while providing tax compliance and advisory services. Proven experience in client portfolio management and leading complex tax projects, ensuring quality control and service delivery improvements. Highest-signal resume keywords Tax Advisory Services Complex Tax Issues Client Portfolio Management Tax Compliance Services Project Leadership ATS Optimization Keywords Hard Skills Taxation Knowledge Corporation Tax Client Engagement Billings Management Cash Collection Quality Control Procedures Service Delivery Improvement Tax Compliance Advisory Services Soft Skills Client Relationship Building Collaboration Proactive Task Management Certifications & Qualifications CTA ACA Degree Level Education Industry Keywords Start-Ups Scale-Ups Private Businesses FTSE-Listed Multinationals Tools & Technologies Technology Tools Shared Service Teams
Aug 24, 2026
Full time
Provide Tax Advisory services to start-ups, scale-ups, private businesses, and FTSE-listed multinationals Advise clients on Corporation Tax and other complex tax issues Manage a portfolio of clients, including client take-on and engagement, billings, recoveries, and cash collection Provide tax compliance and advisory services using shared service teams and technology tools Build long-lasting client relationships through close collaboration and understanding of client businesses Manage own tasks proactively while collaborating with senior managers, Directors, and Partners Identify opportunities to improve service delivery and provide additional client services Lead complex tax projects Apply and support the Firm's quality control procedures Requirements In-depth, up-to-date knowledge of taxation Specialist knowledge and ability to deal with complex tax issues Experience managing a portfolio of clients Experience controlling client take-on and engagement, billings, recovery improvement opportunities, and cash collection Ability to provide tax compliance and advisory services to a wide range of clients Ability to use resources from a shared service team or technology tools Understanding of potential risks to the Firm related to quality control procedures Experience leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent Core Competencies Demonstrates in-depth knowledge of taxation and the ability to manage complex tax issues while providing tax compliance and advisory services. Proven experience in client portfolio management and leading complex tax projects, ensuring quality control and service delivery improvements. Highest-signal resume keywords Tax Advisory Services Complex Tax Issues Client Portfolio Management Tax Compliance Services Project Leadership ATS Optimization Keywords Hard Skills Taxation Knowledge Corporation Tax Client Engagement Billings Management Cash Collection Quality Control Procedures Service Delivery Improvement Tax Compliance Advisory Services Soft Skills Client Relationship Building Collaboration Proactive Task Management Certifications & Qualifications CTA ACA Degree Level Education Industry Keywords Start-Ups Scale-Ups Private Businesses FTSE-Listed Multinationals Tools & Technologies Technology Tools Shared Service Teams
Advise UK and international clients on VAT and other indirect tax implications of international trade Advise education and public sector clients on VAT liability of income and VAT recovery, including partial exemption and business/non-business issues Analyse VAT implications of residential and commercial property transactions and developments Manage client relationships and expectations Scope project proposals, monitor budgets and billing Communicate key VAT developments internally and externally through articles, webinars and social media Contribute to business development activities and key sector groups, including Manufacturing, Education and Real Estate Work closely with the VAT Partner and wider tax leadership team to grow the VAT service line Mentor junior team members Requirements Extensive VAT experience gained from an accountancy practice or HMRC environment CTA qualification ideally, but not essential Experience managing a diverse portfolio of VAT clients across multiple sectors Proven track record of growing fee revenues Some experience advising on Customs Duty considerations alongside VAT beneficial Examples of successful business development activity led People management experience Excellent communication and interpersonal skills Strong desire to contribute to Bishop Fleming's overall success Confirmation of right to work in the UK required for successful applicants Core Competencies Demonstrates extensive VAT expertise, advising clients on indirect tax implications and managing diverse portfolios across sectors. Proven ability in business development and client relationship management, with strong communication and mentoring skills. Highest-signal resume keywords Extensive VAT Experience CTA Qualification Client Relationship Management Business Development Activity People Management Experience ATS Optimization Keywords Hard Skills VAT Advisory Indirect Tax Analysis VAT Recovery Customs Duty Considerations Project Proposal Scoping Budget Monitoring Billing Management Portfolio Management Soft Skills Excellent Communication Skills Interpersonal Skills Mentoring Certifications & Qualifications CTA Qualification Industry Keywords VAT Indirect Tax Public Sector Education Sector Real Estate Manufacturing HMRC
Aug 24, 2026
Full time
Advise UK and international clients on VAT and other indirect tax implications of international trade Advise education and public sector clients on VAT liability of income and VAT recovery, including partial exemption and business/non-business issues Analyse VAT implications of residential and commercial property transactions and developments Manage client relationships and expectations Scope project proposals, monitor budgets and billing Communicate key VAT developments internally and externally through articles, webinars and social media Contribute to business development activities and key sector groups, including Manufacturing, Education and Real Estate Work closely with the VAT Partner and wider tax leadership team to grow the VAT service line Mentor junior team members Requirements Extensive VAT experience gained from an accountancy practice or HMRC environment CTA qualification ideally, but not essential Experience managing a diverse portfolio of VAT clients across multiple sectors Proven track record of growing fee revenues Some experience advising on Customs Duty considerations alongside VAT beneficial Examples of successful business development activity led People management experience Excellent communication and interpersonal skills Strong desire to contribute to Bishop Fleming's overall success Confirmation of right to work in the UK required for successful applicants Core Competencies Demonstrates extensive VAT expertise, advising clients on indirect tax implications and managing diverse portfolios across sectors. Proven ability in business development and client relationship management, with strong communication and mentoring skills. Highest-signal resume keywords Extensive VAT Experience CTA Qualification Client Relationship Management Business Development Activity People Management Experience ATS Optimization Keywords Hard Skills VAT Advisory Indirect Tax Analysis VAT Recovery Customs Duty Considerations Project Proposal Scoping Budget Monitoring Billing Management Portfolio Management Soft Skills Excellent Communication Skills Interpersonal Skills Mentoring Certifications & Qualifications CTA Qualification Industry Keywords VAT Indirect Tax Public Sector Education Sector Real Estate Manufacturing HMRC
Summary: As the Waterlink Smart Metering Delivery Manager, you will play a pivotal role in leading, managing, and optimising field operations, coordination, performance reporting, and financial efficiency across the team. In this self-motivated leadership position, you are responsible for driving operational excellence and maintaining exceptional standards of customer service while actively championing a culture centered on continuous improvement, safety, and regulatory compliance. By drawing on your extensive industry knowledge, you will empower, develop, and motivate your teams to consistently deliver the highest levels of quality, operational output, and customer satisfaction. Main responsibilities: Accountable for delivering the NHH/HH Smart meter replacement programme within strict timeframes and budget constraints. Proactively identify project delivery risks, highway obstacles, or resource bottlenecks, implementing recovery plans and escalating to senior leadership when necessary. Communicate delivery updates, project risks, and KPI trends to senior executives, clients, and Internal Business leaders. Leveraging project insights to influence wider strategy. Support key internal and external smart metering stakeholders, leveraging field insights, operational and practical delivery experience to influence project strategy, and support wider business decision making. Ensure all work is carried out in accordance with best practice and complies with all relevant regulations. Ensure strict compliance with New Roads and Street Works Act to eliminate overrun charges and defect notices. Identify new opportunities and implement improved processes and systems where applicable. Liaise with the scheduling Team Manager to optimise team allocation, route planning, and permit alignments against gang/technician availability. Liaise directly with the Plumbing Delivery Manager to ensure relevant resource is available for internal meter exchanges, customer wait times are minimal and aborted visits are avoided. Communicate with the Health and Safety team to ensure field teams follow correct policies and procedures. Ensure all work complies with best practice and relevant industry regulations. Effectively lead and develop the team in an inclusive manner, in line with HR, H&S, and business guidelines. This includes, but is not limited to, conducting appraisals, bi-monthly 1-2-1s, absence reviews, and ongoing people management. You'll need: Skills / Qualifications / Experience Educated to GCSE/O-Level Grade A-C standard or equivalent or demonstrable experience in a similar role that evidences equivalent literacy and numeracy skills. Knowledge of the New Roads and Street Works Act 1991. Proven experience of managing people in an office and field environment. Clean driving licence. Good general IT skills, including proficiency in Word/Google Docs and Excel/Google Sheets. Must be self-motivated, committed, organised, and able to work under pressure using own initiative. Excellent communication and interpersonal skills. Ability to work under pressure and meet strict deadlines. Positive, flexible and adaptable with a 'can do' attitude to overcoming challenges in a demanding delivery environment. Be able to communicate at all levels of the organisation and influence others. A minimum of 5 years' experience in a relevant role. Extensive operational and industry knowledge and experience. Essential knowledge of the New Roads and Street Works Act 1991. Effectively manage people, focusing on coaching, development, and the professional resolution of team concerns in line with company policy and procedures. Experience within the water industry is highly desirable, though candidates with transferable knowledge from related utility sectors (e.g., gas, electricity, or telecommunications) will be strongly considered. Previous experience in field-based site supervision, utility infrastructure, or civil engineering is essential. Proven ability to coordinate third-party contractors or site gangs to deliver work safely and to specification. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £47,000 - £52,000 p.a. (dependent on experience) plus Car Allowance of £6492 p.a.
Aug 24, 2026
Full time
Summary: As the Waterlink Smart Metering Delivery Manager, you will play a pivotal role in leading, managing, and optimising field operations, coordination, performance reporting, and financial efficiency across the team. In this self-motivated leadership position, you are responsible for driving operational excellence and maintaining exceptional standards of customer service while actively championing a culture centered on continuous improvement, safety, and regulatory compliance. By drawing on your extensive industry knowledge, you will empower, develop, and motivate your teams to consistently deliver the highest levels of quality, operational output, and customer satisfaction. Main responsibilities: Accountable for delivering the NHH/HH Smart meter replacement programme within strict timeframes and budget constraints. Proactively identify project delivery risks, highway obstacles, or resource bottlenecks, implementing recovery plans and escalating to senior leadership when necessary. Communicate delivery updates, project risks, and KPI trends to senior executives, clients, and Internal Business leaders. Leveraging project insights to influence wider strategy. Support key internal and external smart metering stakeholders, leveraging field insights, operational and practical delivery experience to influence project strategy, and support wider business decision making. Ensure all work is carried out in accordance with best practice and complies with all relevant regulations. Ensure strict compliance with New Roads and Street Works Act to eliminate overrun charges and defect notices. Identify new opportunities and implement improved processes and systems where applicable. Liaise with the scheduling Team Manager to optimise team allocation, route planning, and permit alignments against gang/technician availability. Liaise directly with the Plumbing Delivery Manager to ensure relevant resource is available for internal meter exchanges, customer wait times are minimal and aborted visits are avoided. Communicate with the Health and Safety team to ensure field teams follow correct policies and procedures. Ensure all work complies with best practice and relevant industry regulations. Effectively lead and develop the team in an inclusive manner, in line with HR, H&S, and business guidelines. This includes, but is not limited to, conducting appraisals, bi-monthly 1-2-1s, absence reviews, and ongoing people management. You'll need: Skills / Qualifications / Experience Educated to GCSE/O-Level Grade A-C standard or equivalent or demonstrable experience in a similar role that evidences equivalent literacy and numeracy skills. Knowledge of the New Roads and Street Works Act 1991. Proven experience of managing people in an office and field environment. Clean driving licence. Good general IT skills, including proficiency in Word/Google Docs and Excel/Google Sheets. Must be self-motivated, committed, organised, and able to work under pressure using own initiative. Excellent communication and interpersonal skills. Ability to work under pressure and meet strict deadlines. Positive, flexible and adaptable with a 'can do' attitude to overcoming challenges in a demanding delivery environment. Be able to communicate at all levels of the organisation and influence others. A minimum of 5 years' experience in a relevant role. Extensive operational and industry knowledge and experience. Essential knowledge of the New Roads and Street Works Act 1991. Effectively manage people, focusing on coaching, development, and the professional resolution of team concerns in line with company policy and procedures. Experience within the water industry is highly desirable, though candidates with transferable knowledge from related utility sectors (e.g., gas, electricity, or telecommunications) will be strongly considered. Previous experience in field-based site supervision, utility infrastructure, or civil engineering is essential. Proven ability to coordinate third-party contractors or site gangs to deliver work safely and to specification. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £47,000 - £52,000 p.a. (dependent on experience) plus Car Allowance of £6492 p.a.
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Aug 24, 2026
Full time
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
About the Peer Support Transformation Project The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre. The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services. The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community. Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating 'Care for the Community by the Community'. As such it is essential for this role to transcend Mushkil Aasaan's ethos in enhancing the Peer Support Service in line with the wider aims of the Trust's transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community's strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health. The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy. The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns. Peer Support Project Co-ordination Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained. To maintain positive and effective working relationships with colleagues and professionals at all times. Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation. Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients. To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work. Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team. Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary. Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead. To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service. Peer Support Sessions To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations. To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices. Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing. Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing. To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support. To provide practical support to help people access the right services and support based on needs, preferences, and the options available. To actively signpost to Mushkil Aasaan's Advocacy Service, Support Groups, and creative activities and events where appropriate. To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible. To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person. Administration and Data Processing Maintain accurate and high-quality client records using databases and electronic filing systems. Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards. Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust. Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme. Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism. Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources. General To attend appropriate internal and external training courses, supervision and staff development. To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate. To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality. To adhere to Mushkil Aasaan's policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding. To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs. To adhere to data collection guidelines, complying with Data Protection policy. Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity. Skills and Attitudes • Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives. • Ability to work consistently with high levels of empathy, warmth and unconditional positive regard. • Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders. • Ability to identify risk and assess/manage risk when working with individuals. • An understanding of the principles of confidentiality and how these apply when handling personal information. • A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service. Person Specification Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role. Good understanding of the mental health system. Can demonstrate an awareness of the needs and perspectives of people experiencing mental health problems and of different cultures. Can demonstrate an awareness of issues around confidentiality and boundaries. Well organised, with good time management skills and attention to detail. Ability to learn and be supported through supervision. Excellent verbal communication skills and a high standard of written English. Strong Office IT skills including MS Word and Excel or equivalent. Able to relate to a wide range of people. To be proactive, use own initiative, and have a positive and can-do attitude. Collaborative approach to working with others, as part of a small, busy and passionate team. Flexible attitude to working hours. An understanding of the values and behaviour expected within this role Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues. Clear understanding of and commitment to Equality . click apply for full job details
Aug 24, 2026
Full time
About the Peer Support Transformation Project The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre. The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services. The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community. Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating 'Care for the Community by the Community'. As such it is essential for this role to transcend Mushkil Aasaan's ethos in enhancing the Peer Support Service in line with the wider aims of the Trust's transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community's strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health. The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy. The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns. Peer Support Project Co-ordination Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained. To maintain positive and effective working relationships with colleagues and professionals at all times. Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation. Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients. To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work. Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team. Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary. Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead. To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service. Peer Support Sessions To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations. To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices. Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing. Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing. To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support. To provide practical support to help people access the right services and support based on needs, preferences, and the options available. To actively signpost to Mushkil Aasaan's Advocacy Service, Support Groups, and creative activities and events where appropriate. To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible. To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person. Administration and Data Processing Maintain accurate and high-quality client records using databases and electronic filing systems. Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards. Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust. Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme. Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism. Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources. General To attend appropriate internal and external training courses, supervision and staff development. To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate. To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality. To adhere to Mushkil Aasaan's policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding. To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs. To adhere to data collection guidelines, complying with Data Protection policy. Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity. Skills and Attitudes • Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives. • Ability to work consistently with high levels of empathy, warmth and unconditional positive regard. • Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders. • Ability to identify risk and assess/manage risk when working with individuals. • An understanding of the principles of confidentiality and how these apply when handling personal information. • A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service. Person Specification Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role. Good understanding of the mental health system. Can demonstrate an awareness of the needs and perspectives of people experiencing mental health problems and of different cultures. Can demonstrate an awareness of issues around confidentiality and boundaries. Well organised, with good time management skills and attention to detail. Ability to learn and be supported through supervision. Excellent verbal communication skills and a high standard of written English. Strong Office IT skills including MS Word and Excel or equivalent. Able to relate to a wide range of people. To be proactive, use own initiative, and have a positive and can-do attitude. Collaborative approach to working with others, as part of a small, busy and passionate team. Flexible attitude to working hours. An understanding of the values and behaviour expected within this role Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues. Clear understanding of and commitment to Equality . click apply for full job details
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Hours: 12.25 hours per week - 1 x 12.25-hour shifts. Pay is negotiated from Real Living Wage upwards dependent on relevant experience. Please note: Your working pattern may vary as per the rota but will fall on a weekend day between 9am-9.30pm. Shifts may include working during bank holidays. About the Role Excel Housing Solutions is looking for a Housing Officer to join the team, and we are looking for motivated and dynamic forward thinking applicants who will support our clients in line with our ethos. The successful applicant will work in partnership and alongside NHS Mersey Care and relevant statutory agencies whose aim will be to support patients who have suffered from a mental health crisis. As the patients continues with their recovery journey, Excel Housing Solutions will offer a step down service once they have left a medical facility and will work closely with the client to support their safety, focus on prevention actions and co ordinate better care; all of which will be based on a person centred approach. An integral part of this role will also include working closely with the Rapid Rehousing Pathway team to move the client on to independent living. Knowledge in social housing is not a necessity, however it is desirable. We particularly welcome applications from individuals with lived experience or from underrepresented backgrounds. Why Join Excel Housing Solutions? We care for our team just as much as we care for our clients. You'll benefit from: Free, confidential 24/7 mental health support Death in Service cover for a nominated person Enhanced maternity, paternity & sick pay Blue Light Scheme One extra day off for your birthday Option to buy an extra week of annual leave Additional leave for every full year of service (up to 5 days) Company pension scheme Regular supervision, wellbeing check ins, and reflective practice Free annual eye tests Casual dress code Refer a friend scheme Cycle to Work scheme A warm, inclusive, and supportive team environment Access to further training / education opportunities. Why Work with Us? At Excel Housing Solutions, we believe that empowered staff deliver the best support. We offer ongoing training, career development opportunities, and a truly supportive culture where your voice matters. If you're passionate about making a difference and helping others thrive; this is the job for you. At Excel Housing Solutions, we're passionate about delivering outstanding services that make a real difference in people's lives. What You'll Do: To assist in the delivery of high quality accommodation based service to clients that present with complex needs, by maintaining the safety and security of the building and its occupants. Core Tasks: To ensure the safety and security of the building in accordance with established health and safety procedures, take appropriate action as necessary, keeping a log of incidents, damage and danger. Maintain a register of all occupants to comply with fire safety procedures. To guard against vandalism, fires, floods, by monitoring, responding to alarm calls and regularly checking the building throughout the shift. To control the office area during days hours and attend to phone calls/ enquiries. Controlling access to the property to guard against unauthorised visitors. Report any suspicious or unauthorised visitors to the Police. Conduct regular health and safety property checks of all tenants' accommodation. To inform the Maintenance call out team of any required emergency repairs to tenant's accommodation. To undertake security checks of the project on a regular basis looking for and dealing with any problems or issues that might arise and regularly monitor the CCTV. Clean communal areas of the project as required or at the direction of the Manager. To take initial responsibility for any necessary evacuation or audible alarm activation, paying attention to and following the Fire and Evacuation Procedures in place. Notifying the on call manager once emergency services have been called. Property Related Tasks: Identify and report any Health and Safety issues on an on going basis in accordance with EHS Ltd's policies and procedures. Monitor and record all visitors and contractors access to the property. Ensure the safety and security of clients, staff and visitors at all times. Check CCTV is working on each shift. Conduct regular fire alarm tests including periodic full evacuations of properties. Enforce the non smoking / vaping policy in communal areas. Ensure E bikes and scooters are not being charged. Control access to the building as to prevent unauthorised visitors. Conduct regular Health & Safety checks of communal areas and service user rooms. Secure premises during and after shift. To report all incidents and risks in the appropriate manner and in line with EHS's licence agreement. To manage the organisations DATA regarding services users placed within our services and keep records of arrivals and departures to all of our services. To keep all information secure in line with the organisation's DATA management policy and in line with the current DATA Protection Act. Ensure that the dwelling (including the cartilage) is kept in a clean and tidy condition (inside and out). Monitor the provision of housing services such as heating, provision of furniture, etc. Maintain and clean common areas, including litter picking, removing graffiti and refuse disposal. Patrol the dwelling and cartilage, report repairs and discourage crime and anti social behaviour. Carry out risk assessments and hazard reporting relating to the property and its cartilage in line with health and safety policy and procedures. Ensure that all aspects of health and safety are implemented, including ensuring that fire drills are carried out as required. Ensure the property is maintained in a secure condition, conducting regular checks on the property and undertaking and securing outside doors. Issuing and enforcing occupancy agreements. Ensure waste collection is stored in the required place on collection day. Collection of and accounting for rent. Enforce infection control practices in line with organisational policies. Monitor cleanliness of client accommodation and report any misuse or damage (including hoarding) to the relevant parties. Remove excess waste from any area of the building when directed by your line manager. Removal and cleaning of items that may have been contaminated with bodily fluids/waste. Removal of sharps items from common areas and void clearances. Occupancy Management Ensure occupants comply with the terms of their occupancy. Assess referrals to the service and complete Risk Assessments. Complete paperwork related to client residency. Ensure occupants do not damage the property or its fixtures and fittings. Report breaches of occupancy to the Manager. Provide reports on any failures of occupancy compliance to the Manager in cases where a notice to quit is served on an occupant. Ensure no unauthorised visitors enter the property. Action any issues regarding occupancy compliance in cases where an eviction/termination notice is proposed against an occupant. Provide reports on occupancy compliance to the relevant team member in cases where an eviction/termination notice is proposed against an occupant. Complete void clearances when directed by your manager. Removal and cleaning of items that may have been contaminated with bodily fluids/waste. Removal of sharps items from common areas and void clearances. Due to the nature of the role all applicants must be aged 18 plus, please tick to confirm you are this age or above. Note: No job description can be entirely comprehensive. The post holder will be expected to undertake any other tasks that may be required from time to time. This job description will be formally reviewed as necessary to take account of changing priorities. Aspects of the job may be subject to review in negotiation with the post holder at any time. This post is subject to an Enhanced DBS check. The role involves regulated activity and is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, reprimands, and final warnings (including those considered 'spent') must be disclosed unless 'protected'. A criminal record will not necessarily bar you from employment. We are committed to safeguarding and promoting the welfare of vulnerable people and expect all staff and volunteers to share this commitment. You must adhere to all safeguarding, lone working, and confidentiality policies.
Aug 24, 2026
Full time
Hours: 12.25 hours per week - 1 x 12.25-hour shifts. Pay is negotiated from Real Living Wage upwards dependent on relevant experience. Please note: Your working pattern may vary as per the rota but will fall on a weekend day between 9am-9.30pm. Shifts may include working during bank holidays. About the Role Excel Housing Solutions is looking for a Housing Officer to join the team, and we are looking for motivated and dynamic forward thinking applicants who will support our clients in line with our ethos. The successful applicant will work in partnership and alongside NHS Mersey Care and relevant statutory agencies whose aim will be to support patients who have suffered from a mental health crisis. As the patients continues with their recovery journey, Excel Housing Solutions will offer a step down service once they have left a medical facility and will work closely with the client to support their safety, focus on prevention actions and co ordinate better care; all of which will be based on a person centred approach. An integral part of this role will also include working closely with the Rapid Rehousing Pathway team to move the client on to independent living. Knowledge in social housing is not a necessity, however it is desirable. We particularly welcome applications from individuals with lived experience or from underrepresented backgrounds. Why Join Excel Housing Solutions? We care for our team just as much as we care for our clients. You'll benefit from: Free, confidential 24/7 mental health support Death in Service cover for a nominated person Enhanced maternity, paternity & sick pay Blue Light Scheme One extra day off for your birthday Option to buy an extra week of annual leave Additional leave for every full year of service (up to 5 days) Company pension scheme Regular supervision, wellbeing check ins, and reflective practice Free annual eye tests Casual dress code Refer a friend scheme Cycle to Work scheme A warm, inclusive, and supportive team environment Access to further training / education opportunities. Why Work with Us? At Excel Housing Solutions, we believe that empowered staff deliver the best support. We offer ongoing training, career development opportunities, and a truly supportive culture where your voice matters. If you're passionate about making a difference and helping others thrive; this is the job for you. At Excel Housing Solutions, we're passionate about delivering outstanding services that make a real difference in people's lives. What You'll Do: To assist in the delivery of high quality accommodation based service to clients that present with complex needs, by maintaining the safety and security of the building and its occupants. Core Tasks: To ensure the safety and security of the building in accordance with established health and safety procedures, take appropriate action as necessary, keeping a log of incidents, damage and danger. Maintain a register of all occupants to comply with fire safety procedures. To guard against vandalism, fires, floods, by monitoring, responding to alarm calls and regularly checking the building throughout the shift. To control the office area during days hours and attend to phone calls/ enquiries. Controlling access to the property to guard against unauthorised visitors. Report any suspicious or unauthorised visitors to the Police. Conduct regular health and safety property checks of all tenants' accommodation. To inform the Maintenance call out team of any required emergency repairs to tenant's accommodation. To undertake security checks of the project on a regular basis looking for and dealing with any problems or issues that might arise and regularly monitor the CCTV. Clean communal areas of the project as required or at the direction of the Manager. To take initial responsibility for any necessary evacuation or audible alarm activation, paying attention to and following the Fire and Evacuation Procedures in place. Notifying the on call manager once emergency services have been called. Property Related Tasks: Identify and report any Health and Safety issues on an on going basis in accordance with EHS Ltd's policies and procedures. Monitor and record all visitors and contractors access to the property. Ensure the safety and security of clients, staff and visitors at all times. Check CCTV is working on each shift. Conduct regular fire alarm tests including periodic full evacuations of properties. Enforce the non smoking / vaping policy in communal areas. Ensure E bikes and scooters are not being charged. Control access to the building as to prevent unauthorised visitors. Conduct regular Health & Safety checks of communal areas and service user rooms. Secure premises during and after shift. To report all incidents and risks in the appropriate manner and in line with EHS's licence agreement. To manage the organisations DATA regarding services users placed within our services and keep records of arrivals and departures to all of our services. To keep all information secure in line with the organisation's DATA management policy and in line with the current DATA Protection Act. Ensure that the dwelling (including the cartilage) is kept in a clean and tidy condition (inside and out). Monitor the provision of housing services such as heating, provision of furniture, etc. Maintain and clean common areas, including litter picking, removing graffiti and refuse disposal. Patrol the dwelling and cartilage, report repairs and discourage crime and anti social behaviour. Carry out risk assessments and hazard reporting relating to the property and its cartilage in line with health and safety policy and procedures. Ensure that all aspects of health and safety are implemented, including ensuring that fire drills are carried out as required. Ensure the property is maintained in a secure condition, conducting regular checks on the property and undertaking and securing outside doors. Issuing and enforcing occupancy agreements. Ensure waste collection is stored in the required place on collection day. Collection of and accounting for rent. Enforce infection control practices in line with organisational policies. Monitor cleanliness of client accommodation and report any misuse or damage (including hoarding) to the relevant parties. Remove excess waste from any area of the building when directed by your line manager. Removal and cleaning of items that may have been contaminated with bodily fluids/waste. Removal of sharps items from common areas and void clearances. Occupancy Management Ensure occupants comply with the terms of their occupancy. Assess referrals to the service and complete Risk Assessments. Complete paperwork related to client residency. Ensure occupants do not damage the property or its fixtures and fittings. Report breaches of occupancy to the Manager. Provide reports on any failures of occupancy compliance to the Manager in cases where a notice to quit is served on an occupant. Ensure no unauthorised visitors enter the property. Action any issues regarding occupancy compliance in cases where an eviction/termination notice is proposed against an occupant. Provide reports on occupancy compliance to the relevant team member in cases where an eviction/termination notice is proposed against an occupant. Complete void clearances when directed by your manager. Removal and cleaning of items that may have been contaminated with bodily fluids/waste. Removal of sharps items from common areas and void clearances. Due to the nature of the role all applicants must be aged 18 plus, please tick to confirm you are this age or above. Note: No job description can be entirely comprehensive. The post holder will be expected to undertake any other tasks that may be required from time to time. This job description will be formally reviewed as necessary to take account of changing priorities. Aspects of the job may be subject to review in negotiation with the post holder at any time. This post is subject to an Enhanced DBS check. The role involves regulated activity and is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, reprimands, and final warnings (including those considered 'spent') must be disclosed unless 'protected'. A criminal record will not necessarily bar you from employment. We are committed to safeguarding and promoting the welfare of vulnerable people and expect all staff and volunteers to share this commitment. You must adhere to all safeguarding, lone working, and confidentiality policies.
We are looking for an experienced Construction Delivery Lead to join a major infrastructure project in Bristol. This role is ideal for professionals with strong leadership skills in construction delivery and health, safety, and environmental management. You'll play a key part in overseeing large-scale works, managing teams, and ensuring effective planning on site. £81,000 per annum Location and Working Pattern Bristol - On-site position Client Overview Our client is a leading organisation in the energy sector, delivering one of the UK's most significant infrastructure projects. They are committed to building a safe, sustainable future for energy supply through innovation and collaboration. Responsibilities Lead and manage Construction Delivery Managers across allocated areas. Oversee all aspects of health, safety and environment during construction activities in line with the HPC Construction Phase Plan. Carry out and record safety and assurance inspections using the INSIGHT tool to support project KPIs. When nominated, act as Construction Delivery Manager for specific work areas. Ensure compliance with the HPC Drumbeat schedule for daily and weekly meetings. Organise and conduct weekly Plan of the Week (PLOW) meetings with contractor partners to align short-term plans with overall schedules. Support CDMs and contractor partners in Plan of the Day (PLOD) meetings. Lead weekly construction meetings, updating issue and action trackers, and escalating concerns as needed. Oversee contractors' management of logistics and construction-related contracts. Must-have Requirements Relevant degree (or equivalent) in Civil Construction. NEBOSH, SMSTS or IOSH qualification. Proven experience in planning site set-up, sequencing, resource allocation and recovery planning. Strong working knowledge of commercial principles affecting construction. Ability to produce clear, concise reports. Excellent leadership and team-building skills, with a motivational approach. Working knowledge of CDM Regulations. Strong stakeholder management and ability to work under pressure. Nice-to-have Skills Experience in nuclear or large-scale energy projects (if applicable as inferred from HPC context). Advanced planning and scheduling software skills. The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.
Aug 24, 2026
Full time
We are looking for an experienced Construction Delivery Lead to join a major infrastructure project in Bristol. This role is ideal for professionals with strong leadership skills in construction delivery and health, safety, and environmental management. You'll play a key part in overseeing large-scale works, managing teams, and ensuring effective planning on site. £81,000 per annum Location and Working Pattern Bristol - On-site position Client Overview Our client is a leading organisation in the energy sector, delivering one of the UK's most significant infrastructure projects. They are committed to building a safe, sustainable future for energy supply through innovation and collaboration. Responsibilities Lead and manage Construction Delivery Managers across allocated areas. Oversee all aspects of health, safety and environment during construction activities in line with the HPC Construction Phase Plan. Carry out and record safety and assurance inspections using the INSIGHT tool to support project KPIs. When nominated, act as Construction Delivery Manager for specific work areas. Ensure compliance with the HPC Drumbeat schedule for daily and weekly meetings. Organise and conduct weekly Plan of the Week (PLOW) meetings with contractor partners to align short-term plans with overall schedules. Support CDMs and contractor partners in Plan of the Day (PLOD) meetings. Lead weekly construction meetings, updating issue and action trackers, and escalating concerns as needed. Oversee contractors' management of logistics and construction-related contracts. Must-have Requirements Relevant degree (or equivalent) in Civil Construction. NEBOSH, SMSTS or IOSH qualification. Proven experience in planning site set-up, sequencing, resource allocation and recovery planning. Strong working knowledge of commercial principles affecting construction. Ability to produce clear, concise reports. Excellent leadership and team-building skills, with a motivational approach. Working knowledge of CDM Regulations. Strong stakeholder management and ability to work under pressure. Nice-to-have Skills Experience in nuclear or large-scale energy projects (if applicable as inferred from HPC context). Advanced planning and scheduling software skills. The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.
About this opportunity Following our continued growth across the business, we're looking for an experienced VAT professional to play a leading role in shaping and expanding our VAT offering, supported by our outstanding VAT team across the firm. We're open to applications from both experienced VAT Senior Managers and ambitious VAT Managers ready to take the next step in their career. This is a fantastic opportunity to take ownership, drive business development activity, build long-term client relationships and make a visible impact within one of the UK's fastest growing accountancy firms. As a certified Great Place to Work for the fourth consecutive year, we offer a clear pathway for progression, genuine flexibility, and a culture that empowers our people to thrive both professionally and personally. Working exclusively in VAT advisory, you'll support a varied client base spanning corporates, international businesses, educational institutions, charities and public sector organisations with complex technical projects including property VAT, partial exemption, cross border issues, M&A transactions and dealings with HMRC. You'll enjoy the autonomy to develop your specialisms alongside a clear route for future progression. You will also work closely with our VAT Partner and wider tax leadership team to support the continued growth of our VAT service line, including developing client relationships, identifying business development opportunities and mentoring junior team members. This opportunity offers a clear career path to Director within an organization that promotes hybrid and flexible working. Your responsibilities will include Advising UK and international clients on the VAT and other indirect tax implications of international trade Advising education and public sector clients on VAT liability of income and VAT recovery including partial exemption and business/non-business Analysing the VAT implications of residential and commercial property transactions and developments Managing client relationships and expectations Scoping project proposals, monitoring budgets and billing Communicating key VAT developments internally and externally with articles, webinars and social media Contributing to business development activities and becoming actively involved in our key sector groups such as Manufacturing, Education and Real Estate What we are looking for To be considered for the role, you will need to have: Extensive VAT experience gained from either an accountancy practice or HMRC environment. Ideally you will be CTA qualified, but this isn't essential Experience of managing a diverse portfolio of VAT clients across multiple sectors with a proven track record of growing fee revenues Some experience of advising on Customs Duty considerations alongside VAT would be beneficial Examples of successful business development activity you have led People Management Experience Excellent communication and interpersonal skills that enable you to build rapport with people at all levels A strong desire to contribute to the overall success of Bishop Fleming Why join us We are an award winning certified Great Place to Work provider of Audit, Accountancy, Tax and Advisory services in the South West and West Midlands. With a turnover of £48m, we saw growth of almost 15% over the last 12 months. We are also currently ranked fifth in the Accountancy Age Mid Tier Power Index and are the largest provider of audit services to multi academy trusts in the academy sector. From owner managed businesses, SMEs, and large businesses; to entrepreneurs and private individuals; we offer full services across a diverse range of sectors. With 9 offices, just under 60 partners, and over 500 people, we have the capability and capacity to meet our clients' needs. From owner managed businesses to large businesses we have the full-service expertise to advise our clients. We are also a member of Kreston Global, a global network of independent accounting firms in more than 100 countries. We also offer a multifaceted benefits package, which includes: 27 -30 days holiday, plus bank holidays Extra time off at Christmas - in addition to your annual leave entitlement, we close between Christmas and New Year Hybrid and flexible working A contributory pension scheme Life assurance Critical illness cover Simply Health cashback plan including access to 24/7 online GP service and counselling services Perkbox discounts and rewards platform with over 4,000 perks and discounts Social events with active social committees that plan internal and external events Numerous opportunities for development We welcome applicants seeking flexible working arrangements, including part time working or working from home, to support responsibilities such as caring commitments, further study, or interests outside of work. We are committed to welcoming new people into an inclusive working environment, where everyone has equal opportunity to reach their full potential. We support a culture where people are valued and treated with respect, and where differences are understood and celebrated. The more varied our workforce, the broader the expertise within our business. The broader our expertise, the greater our chances of innovation and success. That's why we're committed to equality of opportunity, diversity and inclusion at every level. As part of our recruitment process and commitment to maintaining a safe and compliant working environment, we conduct background checks on all successful applicants. These checks will include verification of references, confirmation of right to work in the UK, and, where applicable, a standard or enhanced Disclosure and Barring Service (DBS) check. Further details will be provided during the recruitment process.
Aug 24, 2026
Full time
About this opportunity Following our continued growth across the business, we're looking for an experienced VAT professional to play a leading role in shaping and expanding our VAT offering, supported by our outstanding VAT team across the firm. We're open to applications from both experienced VAT Senior Managers and ambitious VAT Managers ready to take the next step in their career. This is a fantastic opportunity to take ownership, drive business development activity, build long-term client relationships and make a visible impact within one of the UK's fastest growing accountancy firms. As a certified Great Place to Work for the fourth consecutive year, we offer a clear pathway for progression, genuine flexibility, and a culture that empowers our people to thrive both professionally and personally. Working exclusively in VAT advisory, you'll support a varied client base spanning corporates, international businesses, educational institutions, charities and public sector organisations with complex technical projects including property VAT, partial exemption, cross border issues, M&A transactions and dealings with HMRC. You'll enjoy the autonomy to develop your specialisms alongside a clear route for future progression. You will also work closely with our VAT Partner and wider tax leadership team to support the continued growth of our VAT service line, including developing client relationships, identifying business development opportunities and mentoring junior team members. This opportunity offers a clear career path to Director within an organization that promotes hybrid and flexible working. Your responsibilities will include Advising UK and international clients on the VAT and other indirect tax implications of international trade Advising education and public sector clients on VAT liability of income and VAT recovery including partial exemption and business/non-business Analysing the VAT implications of residential and commercial property transactions and developments Managing client relationships and expectations Scoping project proposals, monitoring budgets and billing Communicating key VAT developments internally and externally with articles, webinars and social media Contributing to business development activities and becoming actively involved in our key sector groups such as Manufacturing, Education and Real Estate What we are looking for To be considered for the role, you will need to have: Extensive VAT experience gained from either an accountancy practice or HMRC environment. Ideally you will be CTA qualified, but this isn't essential Experience of managing a diverse portfolio of VAT clients across multiple sectors with a proven track record of growing fee revenues Some experience of advising on Customs Duty considerations alongside VAT would be beneficial Examples of successful business development activity you have led People Management Experience Excellent communication and interpersonal skills that enable you to build rapport with people at all levels A strong desire to contribute to the overall success of Bishop Fleming Why join us We are an award winning certified Great Place to Work provider of Audit, Accountancy, Tax and Advisory services in the South West and West Midlands. With a turnover of £48m, we saw growth of almost 15% over the last 12 months. We are also currently ranked fifth in the Accountancy Age Mid Tier Power Index and are the largest provider of audit services to multi academy trusts in the academy sector. From owner managed businesses, SMEs, and large businesses; to entrepreneurs and private individuals; we offer full services across a diverse range of sectors. With 9 offices, just under 60 partners, and over 500 people, we have the capability and capacity to meet our clients' needs. From owner managed businesses to large businesses we have the full-service expertise to advise our clients. We are also a member of Kreston Global, a global network of independent accounting firms in more than 100 countries. We also offer a multifaceted benefits package, which includes: 27 -30 days holiday, plus bank holidays Extra time off at Christmas - in addition to your annual leave entitlement, we close between Christmas and New Year Hybrid and flexible working A contributory pension scheme Life assurance Critical illness cover Simply Health cashback plan including access to 24/7 online GP service and counselling services Perkbox discounts and rewards platform with over 4,000 perks and discounts Social events with active social committees that plan internal and external events Numerous opportunities for development We welcome applicants seeking flexible working arrangements, including part time working or working from home, to support responsibilities such as caring commitments, further study, or interests outside of work. We are committed to welcoming new people into an inclusive working environment, where everyone has equal opportunity to reach their full potential. We support a culture where people are valued and treated with respect, and where differences are understood and celebrated. The more varied our workforce, the broader the expertise within our business. The broader our expertise, the greater our chances of innovation and success. That's why we're committed to equality of opportunity, diversity and inclusion at every level. As part of our recruitment process and commitment to maintaining a safe and compliant working environment, we conduct background checks on all successful applicants. These checks will include verification of references, confirmation of right to work in the UK, and, where applicable, a standard or enhanced Disclosure and Barring Service (DBS) check. Further details will be provided during the recruitment process.
Overview Shape the future of our cities and environments. Join our organisation, where we have a huge variety of projects on-the-go at any one time. So when you start this role with us, it could take your career wherever your interests lie. You'll find everyone here is willing to pitch in and help because we all want you to succeed, and we're ready to help you grow. When it comes to living your life, we want you to get the most out of it. So talk to us about all our flexible and remote working policies that can support your personal priorities. Also, ask us about some of our recent pledges for Women's'Equality, as well as being a 'Disability Confident' and 'Inclusive Employer.' Our ecology team truly strives to make a positive difference to the natural environment, by working closely with other disciplines across our business to engage in projects from the outset, ensuring ecology is considered at the earliest possible stage. This collaborative working helps to drive forward nature positive schemes that we are proud of. Our award-winning team of over 130 ecologists (including the President of the Chartered Institute of Ecology and Environmental Management (CIEEM) and three CIEEM Fellows) work across a range of exciting habitat creation, research, development and major infrastructure projects; we also design new innovations and help inform policy. At AtkinsRéalis our people are the foundation of our business and that's why we put our people first. With this in mind, we provide an incredibly flexible and inclusive working environment with staff wellbeing being front and centre of all of our decisions. We also understand that not everyone chooses to take the university route in terms of education - we are open to taking on ecologists without a degree and we are working closely with the Chartered Institute of Ecology and Environmental Management (CIEEM) to make entry into the environmental industry more inclusive for all. For us, it is the experience, knowledge and, above all, your ability to fit in well with our existing team of ecologists, that really matters. Your role Working individually but also, collaboratively, in a team environment. Undertaking ecological assessment and habitat design for a variety of development and nature recovery projects. Developing innovative and pragmatic approaches to ecological mitigation and compensation. Collaborating within multi-disciplinary teams and engaging with stakeholders / clients. Delivering clear and concise, high quality ecological deliverables in line with current guidance and good practice. Acting as ecology lead on projects. Task / project management. About you A passion for ecology. A good working knowledge of the natural environment and wildlife legislation. The ability to undertake UKHab surveys, Preliminary Ecological Assessment, Ecological Impact Assessment and Biodiversity Net Gain assessments. Good report writing skills. Strong botanical skills, including Field Identification Skills Certificate (FISC) level 3+, or demonstrable botanical ability matching this level. Experience in protected species survey, mitigation and licensing. An understanding of the importance of work winning, through both bidding and maintaining strong client relationships. The ability to manage ecology deliverables / projects from bidding through to completion. Membership of CIEEM or equivalent. Full driving licence. Reward & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Aug 24, 2026
Full time
Overview Shape the future of our cities and environments. Join our organisation, where we have a huge variety of projects on-the-go at any one time. So when you start this role with us, it could take your career wherever your interests lie. You'll find everyone here is willing to pitch in and help because we all want you to succeed, and we're ready to help you grow. When it comes to living your life, we want you to get the most out of it. So talk to us about all our flexible and remote working policies that can support your personal priorities. Also, ask us about some of our recent pledges for Women's'Equality, as well as being a 'Disability Confident' and 'Inclusive Employer.' Our ecology team truly strives to make a positive difference to the natural environment, by working closely with other disciplines across our business to engage in projects from the outset, ensuring ecology is considered at the earliest possible stage. This collaborative working helps to drive forward nature positive schemes that we are proud of. Our award-winning team of over 130 ecologists (including the President of the Chartered Institute of Ecology and Environmental Management (CIEEM) and three CIEEM Fellows) work across a range of exciting habitat creation, research, development and major infrastructure projects; we also design new innovations and help inform policy. At AtkinsRéalis our people are the foundation of our business and that's why we put our people first. With this in mind, we provide an incredibly flexible and inclusive working environment with staff wellbeing being front and centre of all of our decisions. We also understand that not everyone chooses to take the university route in terms of education - we are open to taking on ecologists without a degree and we are working closely with the Chartered Institute of Ecology and Environmental Management (CIEEM) to make entry into the environmental industry more inclusive for all. For us, it is the experience, knowledge and, above all, your ability to fit in well with our existing team of ecologists, that really matters. Your role Working individually but also, collaboratively, in a team environment. Undertaking ecological assessment and habitat design for a variety of development and nature recovery projects. Developing innovative and pragmatic approaches to ecological mitigation and compensation. Collaborating within multi-disciplinary teams and engaging with stakeholders / clients. Delivering clear and concise, high quality ecological deliverables in line with current guidance and good practice. Acting as ecology lead on projects. Task / project management. About you A passion for ecology. A good working knowledge of the natural environment and wildlife legislation. The ability to undertake UKHab surveys, Preliminary Ecological Assessment, Ecological Impact Assessment and Biodiversity Net Gain assessments. Good report writing skills. Strong botanical skills, including Field Identification Skills Certificate (FISC) level 3+, or demonstrable botanical ability matching this level. Experience in protected species survey, mitigation and licensing. An understanding of the importance of work winning, through both bidding and maintaining strong client relationships. The ability to manage ecology deliverables / projects from bidding through to completion. Membership of CIEEM or equivalent. Full driving licence. Reward & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Head of Project Management Office (PMO) Predominantly home-based with regular travel to locations across the UK up to £55,000 per annum Permanent, Full Time (35 hours per week) Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance. Closing date for applications : 20 September 2026 First interviews: 29 September 2026 (Online Interview) & 30 September 2026 (Online Interview) Second interviews: 9 October 2026 (Online Interview) About Us The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN - the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. About You As Head of Project Management Office (PMO), you will help our fast-growing organisation bridge the gap between strategy and execution. This is a greenfield opportunity, and you will be responsible for designing, scaling, and executing a right-sized, organisation-wide project delivery function. You will oversee an interesting investment and grant-funded portfolio, coordinate complex strategic programmes, and directly manage a core team of project managers. Working closely with the Executive Office and Senior Leadership Team, you will ensure that strategic initiatives are prioritised, sequenced and delivered effectively so that benefits are realised and change is successfully embedded into business as usual. You will establish the PMO as a trusted centre of excellence, supporting confident decision making, disciplined delivery and transparency across RSWT and The Wildlife Trusts. As Head of the Project Management Office, you will have a proven track record of leading portfolio, programme and delivery management functions in a complex organisation. Ideally, you will have experience of designing and scaling a PMO or delivery function from the ground up - you will be comfortable setting up lean, agile project governance structures which respect our charity's culture while driving operational maturity. You will be confident using portfolio and delivery management tools and reporting approaches and are skilled at turning insight into action ready information for leaders. You will be able to communicate complex information clearly, provide constructive challenge, and build trust with stakeholders across the organisation. As a leader, you will have experience developing and leading high performing teams, fostering collaboration, strategic thinking and continuous improvement. You will be committed to building organisational capability - coaching others, championing good practice and creating communities of practice that strengthen delivery confidence over time. If you are a pragmatic leader with a passion for disciplined delivery and helping organisations achieve meaningful change, we encourage you to apply for this role. Our Culture At RSWT, people are at the heart of everything we do, we are committed to promoting positive wellbeing, supporting our colleagues to grow, make a meaningful contribution and help deliver greater impact for nature, climate and communities. Through learning, development and collaboration, we aim to foster an inclusive, supportive and values-led culture where colleagues feel confident to share ideas, contribute their perspectives, challenge constructively and learn from experience. We are committed to providing a safe, respectful and inclusive environment and maintain a zero-tolerance policy towards any form of discrimination, harassment (including sexual harassment) or abuse. This extends to all interactions with our employees by third parties, including clients, contractors, suppliers and visitors. We encourage everyone to bring their authentic selves to work and to feel comfortable and confident in their working environment. Whether working from home, in the office, outdoors or in the community with key stakeholders, we trust colleagues to use their judgement and managers' guidance to dress appropriately reflecting our values and professionalism.
Aug 24, 2026
Full time
Head of Project Management Office (PMO) Predominantly home-based with regular travel to locations across the UK up to £55,000 per annum Permanent, Full Time (35 hours per week) Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance. Closing date for applications : 20 September 2026 First interviews: 29 September 2026 (Online Interview) & 30 September 2026 (Online Interview) Second interviews: 9 October 2026 (Online Interview) About Us The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN - the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. About You As Head of Project Management Office (PMO), you will help our fast-growing organisation bridge the gap between strategy and execution. This is a greenfield opportunity, and you will be responsible for designing, scaling, and executing a right-sized, organisation-wide project delivery function. You will oversee an interesting investment and grant-funded portfolio, coordinate complex strategic programmes, and directly manage a core team of project managers. Working closely with the Executive Office and Senior Leadership Team, you will ensure that strategic initiatives are prioritised, sequenced and delivered effectively so that benefits are realised and change is successfully embedded into business as usual. You will establish the PMO as a trusted centre of excellence, supporting confident decision making, disciplined delivery and transparency across RSWT and The Wildlife Trusts. As Head of the Project Management Office, you will have a proven track record of leading portfolio, programme and delivery management functions in a complex organisation. Ideally, you will have experience of designing and scaling a PMO or delivery function from the ground up - you will be comfortable setting up lean, agile project governance structures which respect our charity's culture while driving operational maturity. You will be confident using portfolio and delivery management tools and reporting approaches and are skilled at turning insight into action ready information for leaders. You will be able to communicate complex information clearly, provide constructive challenge, and build trust with stakeholders across the organisation. As a leader, you will have experience developing and leading high performing teams, fostering collaboration, strategic thinking and continuous improvement. You will be committed to building organisational capability - coaching others, championing good practice and creating communities of practice that strengthen delivery confidence over time. If you are a pragmatic leader with a passion for disciplined delivery and helping organisations achieve meaningful change, we encourage you to apply for this role. Our Culture At RSWT, people are at the heart of everything we do, we are committed to promoting positive wellbeing, supporting our colleagues to grow, make a meaningful contribution and help deliver greater impact for nature, climate and communities. Through learning, development and collaboration, we aim to foster an inclusive, supportive and values-led culture where colleagues feel confident to share ideas, contribute their perspectives, challenge constructively and learn from experience. We are committed to providing a safe, respectful and inclusive environment and maintain a zero-tolerance policy towards any form of discrimination, harassment (including sexual harassment) or abuse. This extends to all interactions with our employees by third parties, including clients, contractors, suppliers and visitors. We encourage everyone to bring their authentic selves to work and to feel comfortable and confident in their working environment. Whether working from home, in the office, outdoors or in the community with key stakeholders, we trust colleagues to use their judgement and managers' guidance to dress appropriately reflecting our values and professionalism.
# Workday Project ManagerBirmingham, Glasgow, London, Manchester, WorthingApply for this job Permanent Experienced Professionals SaaS Solutions ID 507603-en\_GB About the job you're considering We are looking for an experienced Workday Engagement Manager to join our growing Workday Practice and lead the successful delivery of Workday engagements for our clients. This is a client-facing delivery leadership role for someone who combines strong project and programme management capability with commercial awareness, stakeholder leadership and a practical understanding of Workday delivery. You will take accountability for the delivery of Workday engagements, working with client sponsors, delivery leaders, functional and technical teams, commercial stakeholders, and account teams to deliver high-quality outcomes. You will also contribute to the continued growth of our Workday capability by supporting pre-sales activity, strengthening delivery governance, developing reusable delivery assets, and sharing knowledge across the practice. Your Role As a Workday Engagement Manager, you will act as the primary delivery lead for Workday implementation, enhancement and optimisation engagements. You will manage the end-to-end delivery lifecycle, create the conditions for effective project execution, and ensure that scope, timeline, budget, quality, risk, commercial performance and client satisfaction are actively managed throughout the engagement. You will be expected to bring a modern consulting mindset: outcome-focused, commercially aware, structured in delivery, confident with senior stakeholders and comfortable helping clients adopt Workday capabilities, data-led decision-making, automation and emerging AI-enabled functionality responsibly and effectively. Engagement delivery and governance Lead the end-to-end delivery of Workday implementation, enhancement and optimisation projects, ensuring engagements are delivered to agreed scope, quality, timeline and budget expectations. Own and maintain robust project governance, including plans, RAID management, status reporting, decision tracking, change control, dependency management and delivery assurance inputs. Client leadership and stakeholder management Act as a trusted delivery partner and primary point of contact for client stakeholders throughout the engagement lifecycle. Build and maintain strong relationships with client sponsors, programme leaders, HR, Finance, IT and operational stakeholders. Commercial, risk and quality management Manage engagement commercials, including forecast, budget, profitability, resource demand, scope control and change management within agreed governance. Ensure delivery quality through effective governance, review points, risk management, assurance activity and adherence to Workday and Capgemini delivery methods. Team leadership and practice contribution Lead, motivate and coordinate diverse delivery teams across onshore, nearshore and offshore locations. Create clarity for teams by setting expectations, managing workload, removing blockers and promoting collaborative ways of working. Your skills and experience Proven experience leading technology or Workday implementation engagements in a consultancy or professional services environment. Current Workday Services Partner certification as an Engagement Manager/Project Manager Strong understanding of Workday delivery lifecycles, deployment methodologies and the practical realities of delivering HCM, Finance, Payroll, Recruiting or broader Workday programmes. Demonstrable experience managing scope, plans, resources, budgets, risks, issues, dependencies, quality standards and profitability targets. Ability to lead diverse project teams and coordinate activity across functional, technical, data, testing, change and deployment workstreams. Strong client-facing skills, with the confidence to engage senior stakeholders, manage expectations and translate delivery complexity into clear business language. Commercial awareness and experience supporting statements of work, change control, delivery estimates, governance reporting and project financial management. Excellent communication, facilitation, problem-solving and organisational skills, with a structured and proactive approach to delivery leadership. Experience working across onshore, nearshore and offshore delivery models with multi-disciplinary and geographically distributed teams. A practical, inclusive and outcome-focused leadership style, with a willingness to coach others and contribute to the wider practice. Desirable experience Experience managing complex or multi-workstream Workday programmes, including senior stakeholder governance and delivery recovery activity. Experience supporting pre-sales, bid responses, solution proposals, mobilisation planning, commercial shaping or client demonstrations. Awareness of Workday HCM, Finance, Payroll, Recruiting, Talent, Absence, Time Tracking, Integrations, Security, Reporting, Extend or broader enterprise architecture considerations. Understanding of responsible AI adoption in HR and Finance transformation, including data readiness, governance, explainability, adoption and change considerations. Professional project or programme management qualification such as PRINCE2, PMP, MSP, Agile or equivalent practical delivery experience. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, and Meet the minimum essential criteria for the role.Please opt in during the application process. Your security clearance and pre-employment checks If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? Shape Your Path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Aug 24, 2026
Full time
# Workday Project ManagerBirmingham, Glasgow, London, Manchester, WorthingApply for this job Permanent Experienced Professionals SaaS Solutions ID 507603-en\_GB About the job you're considering We are looking for an experienced Workday Engagement Manager to join our growing Workday Practice and lead the successful delivery of Workday engagements for our clients. This is a client-facing delivery leadership role for someone who combines strong project and programme management capability with commercial awareness, stakeholder leadership and a practical understanding of Workday delivery. You will take accountability for the delivery of Workday engagements, working with client sponsors, delivery leaders, functional and technical teams, commercial stakeholders, and account teams to deliver high-quality outcomes. You will also contribute to the continued growth of our Workday capability by supporting pre-sales activity, strengthening delivery governance, developing reusable delivery assets, and sharing knowledge across the practice. Your Role As a Workday Engagement Manager, you will act as the primary delivery lead for Workday implementation, enhancement and optimisation engagements. You will manage the end-to-end delivery lifecycle, create the conditions for effective project execution, and ensure that scope, timeline, budget, quality, risk, commercial performance and client satisfaction are actively managed throughout the engagement. You will be expected to bring a modern consulting mindset: outcome-focused, commercially aware, structured in delivery, confident with senior stakeholders and comfortable helping clients adopt Workday capabilities, data-led decision-making, automation and emerging AI-enabled functionality responsibly and effectively. Engagement delivery and governance Lead the end-to-end delivery of Workday implementation, enhancement and optimisation projects, ensuring engagements are delivered to agreed scope, quality, timeline and budget expectations. Own and maintain robust project governance, including plans, RAID management, status reporting, decision tracking, change control, dependency management and delivery assurance inputs. Client leadership and stakeholder management Act as a trusted delivery partner and primary point of contact for client stakeholders throughout the engagement lifecycle. Build and maintain strong relationships with client sponsors, programme leaders, HR, Finance, IT and operational stakeholders. Commercial, risk and quality management Manage engagement commercials, including forecast, budget, profitability, resource demand, scope control and change management within agreed governance. Ensure delivery quality through effective governance, review points, risk management, assurance activity and adherence to Workday and Capgemini delivery methods. Team leadership and practice contribution Lead, motivate and coordinate diverse delivery teams across onshore, nearshore and offshore locations. Create clarity for teams by setting expectations, managing workload, removing blockers and promoting collaborative ways of working. Your skills and experience Proven experience leading technology or Workday implementation engagements in a consultancy or professional services environment. Current Workday Services Partner certification as an Engagement Manager/Project Manager Strong understanding of Workday delivery lifecycles, deployment methodologies and the practical realities of delivering HCM, Finance, Payroll, Recruiting or broader Workday programmes. Demonstrable experience managing scope, plans, resources, budgets, risks, issues, dependencies, quality standards and profitability targets. Ability to lead diverse project teams and coordinate activity across functional, technical, data, testing, change and deployment workstreams. Strong client-facing skills, with the confidence to engage senior stakeholders, manage expectations and translate delivery complexity into clear business language. Commercial awareness and experience supporting statements of work, change control, delivery estimates, governance reporting and project financial management. Excellent communication, facilitation, problem-solving and organisational skills, with a structured and proactive approach to delivery leadership. Experience working across onshore, nearshore and offshore delivery models with multi-disciplinary and geographically distributed teams. A practical, inclusive and outcome-focused leadership style, with a willingness to coach others and contribute to the wider practice. Desirable experience Experience managing complex or multi-workstream Workday programmes, including senior stakeholder governance and delivery recovery activity. Experience supporting pre-sales, bid responses, solution proposals, mobilisation planning, commercial shaping or client demonstrations. Awareness of Workday HCM, Finance, Payroll, Recruiting, Talent, Absence, Time Tracking, Integrations, Security, Reporting, Extend or broader enterprise architecture considerations. Understanding of responsible AI adoption in HR and Finance transformation, including data readiness, governance, explainability, adoption and change considerations. Professional project or programme management qualification such as PRINCE2, PMP, MSP, Agile or equivalent practical delivery experience. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, and Meet the minimum essential criteria for the role.Please opt in during the application process. Your security clearance and pre-employment checks If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? Shape Your Path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Location: Hybrid / East Sussex, UK job type: Permanent / Full-time Sector and subsector: Tax & Practice General Practice Salary: Competitive salary Affinia is the UK's largest purpose led, purpose built Accountancy firm, focused on building stronger, more valuable relationships. With over 1,000 colleagues across the East, South East, London and the Midlands, we are dedicated to supporting our clients, colleagues and communities. We advise businesses, public sector organisations, charities and individuals throughout the UK and internationally across six Service Lines - Accountancy & Advisory, Tax and Planning, Audit & Assurance, Corporate Finance, Payroll and Corporate Recovery. Our team also offers in depth sector expertise across a number of sectors, ensuring our clients receive the best short to medium and long term advice, tailored to them. We are committed to delivering excellence in every aspect of our work, adapting to the evolving technology and regulatory landscape while consistently exceeding client expectations. Our people are our most valuable asset. We are therefore committed to supporting our colleagues throughout their professional development, providing guidance and training at whatever stage of their career they join us. Purpose of the role In joining Affinia, you will be part of a growing, successful, forward thinking and dynamic tax department. This role involves significant leadership, strategic financial management, high level client relationship management, and driving growth for the Tax Service Line. It requires an experienced individual with knowledge of Personal Tax compliance processes and workflow. There is also ample opportunity to get involved in high value advisory work for a varied portfolio of individuals. You will be involved in the delivery of ad hoc projects and the preparation of bespoke tax planning reports. A commercial mindset is key as you will need to play a role in business development, spotting opportunities for growth within existing clients and pitching for new business. As well as guiding and mentoring a team of tax staff, you will play a pivotal role in supporting the leaders of the Tax Service Line to deliver a strategic and successful approach. We operate a hybrid working model, so you will split your time between the office, client sites when required, and from home when possible. Accountabilities Management of a large portfolio of individuals and unincorporated businesses, covering a broad range of affairs and complexity. Management of the entire team's compliance cycle, from overseeing the preparation of documents, subsequent reviews, advising clients directly of their tax positions and submission to HMRC. Complete and review complex compliance work to the highest of standards and using this touch point to continually identify tax planning opportunities for clients and subsequently pursue them. Line managing and mentoring of junior members of the tax team. Assisting with the internal tax training of staff within the team. Consistently act as an example to the staff around you and demonstrate the importance of integrity and high quality work. Working collaboratively with staff across all our office locations to constantly improve our compliance processes and ensure we continue to be at the cutting edge of tax technology enabling efficient delivery of quality tax work. Promote the Tax Service Line across the group and assist teams in other locations with tax matters. Supporting both leaders of the business and the wider tax team with ad hoc advisory work, including the initial scoping of projects, providing fee quotes, and assisting with the delivery of high quality tax reports. Building and maintaining key relationships with clients and other professional third parties. Leading client meetings with complex clients and acting as a trusted advisor to them. Working in tandem with staff from other service lines to ensure a 'joined up' approach. Continually monitoring key KPIs across your portfolio and the team such as WIP, billing and debtors and ensuring our functions operate in a profitable manner. Drive new business opportunities across the client base and liaise with senior staff with the engagement of new clients; strive to maximise fee revenues and constantly add value. Professional skills/qualifications Strong tax technical knowledge and advisory experience. A continued aspiration to further your skill set. The ability to spot tax planning opportunities and progress these independently with clients. Proven track record of managing a varied tax portfolio. The ability to work autonomously and lead others. Excellent organisational skills. The ability to review other people's work and develop junior staff through clear and constructive feedback. The ability to build a rapport and develop strong relationships with clients, colleagues, and external stakeholders. At Affinia, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: Benefits Auto enrolment Pension Scheme with True Potential Death in Service Professional membership support Paycare - claim money back for Dental / Optical / Professional Therapies Agile/Hybrid Working Policy Dress for your Diary Policy Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. Recruitment Privacy Notice Affinia will use the personal data you provide for recruitment purposes, including assessing suitability, communicating with you, arranging interviews, and completing pre employment checks. Our lawful bases include contractual necessity, legal obligations, and our legitimate interests in managing recruitment. The administrator of your data is Affinia with its registered office in London, UK, E20 1HZ, at Westfield Avenue. The data is collected for the purposes of recruitment for the position given in the advertisement, it can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access the data, correct or delete it. Detailed information on the processing of personal data by Affinia can be found in the principles of data processing in Cezanne Recruitment and our Privacy Policy. I agree to the processing of my personal data by Affinia for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Affinia for the purposes of future recruitment processes. By applying to this job you accept the Privacy Policy.
Aug 24, 2026
Full time
Location: Hybrid / East Sussex, UK job type: Permanent / Full-time Sector and subsector: Tax & Practice General Practice Salary: Competitive salary Affinia is the UK's largest purpose led, purpose built Accountancy firm, focused on building stronger, more valuable relationships. With over 1,000 colleagues across the East, South East, London and the Midlands, we are dedicated to supporting our clients, colleagues and communities. We advise businesses, public sector organisations, charities and individuals throughout the UK and internationally across six Service Lines - Accountancy & Advisory, Tax and Planning, Audit & Assurance, Corporate Finance, Payroll and Corporate Recovery. Our team also offers in depth sector expertise across a number of sectors, ensuring our clients receive the best short to medium and long term advice, tailored to them. We are committed to delivering excellence in every aspect of our work, adapting to the evolving technology and regulatory landscape while consistently exceeding client expectations. Our people are our most valuable asset. We are therefore committed to supporting our colleagues throughout their professional development, providing guidance and training at whatever stage of their career they join us. Purpose of the role In joining Affinia, you will be part of a growing, successful, forward thinking and dynamic tax department. This role involves significant leadership, strategic financial management, high level client relationship management, and driving growth for the Tax Service Line. It requires an experienced individual with knowledge of Personal Tax compliance processes and workflow. There is also ample opportunity to get involved in high value advisory work for a varied portfolio of individuals. You will be involved in the delivery of ad hoc projects and the preparation of bespoke tax planning reports. A commercial mindset is key as you will need to play a role in business development, spotting opportunities for growth within existing clients and pitching for new business. As well as guiding and mentoring a team of tax staff, you will play a pivotal role in supporting the leaders of the Tax Service Line to deliver a strategic and successful approach. We operate a hybrid working model, so you will split your time between the office, client sites when required, and from home when possible. Accountabilities Management of a large portfolio of individuals and unincorporated businesses, covering a broad range of affairs and complexity. Management of the entire team's compliance cycle, from overseeing the preparation of documents, subsequent reviews, advising clients directly of their tax positions and submission to HMRC. Complete and review complex compliance work to the highest of standards and using this touch point to continually identify tax planning opportunities for clients and subsequently pursue them. Line managing and mentoring of junior members of the tax team. Assisting with the internal tax training of staff within the team. Consistently act as an example to the staff around you and demonstrate the importance of integrity and high quality work. Working collaboratively with staff across all our office locations to constantly improve our compliance processes and ensure we continue to be at the cutting edge of tax technology enabling efficient delivery of quality tax work. Promote the Tax Service Line across the group and assist teams in other locations with tax matters. Supporting both leaders of the business and the wider tax team with ad hoc advisory work, including the initial scoping of projects, providing fee quotes, and assisting with the delivery of high quality tax reports. Building and maintaining key relationships with clients and other professional third parties. Leading client meetings with complex clients and acting as a trusted advisor to them. Working in tandem with staff from other service lines to ensure a 'joined up' approach. Continually monitoring key KPIs across your portfolio and the team such as WIP, billing and debtors and ensuring our functions operate in a profitable manner. Drive new business opportunities across the client base and liaise with senior staff with the engagement of new clients; strive to maximise fee revenues and constantly add value. Professional skills/qualifications Strong tax technical knowledge and advisory experience. A continued aspiration to further your skill set. The ability to spot tax planning opportunities and progress these independently with clients. Proven track record of managing a varied tax portfolio. The ability to work autonomously and lead others. Excellent organisational skills. The ability to review other people's work and develop junior staff through clear and constructive feedback. The ability to build a rapport and develop strong relationships with clients, colleagues, and external stakeholders. At Affinia, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: Benefits Auto enrolment Pension Scheme with True Potential Death in Service Professional membership support Paycare - claim money back for Dental / Optical / Professional Therapies Agile/Hybrid Working Policy Dress for your Diary Policy Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. Recruitment Privacy Notice Affinia will use the personal data you provide for recruitment purposes, including assessing suitability, communicating with you, arranging interviews, and completing pre employment checks. Our lawful bases include contractual necessity, legal obligations, and our legitimate interests in managing recruitment. The administrator of your data is Affinia with its registered office in London, UK, E20 1HZ, at Westfield Avenue. The data is collected for the purposes of recruitment for the position given in the advertisement, it can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access the data, correct or delete it. Detailed information on the processing of personal data by Affinia can be found in the principles of data processing in Cezanne Recruitment and our Privacy Policy. I agree to the processing of my personal data by Affinia for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Affinia for the purposes of future recruitment processes. By applying to this job you accept the Privacy Policy.
Overview Shape the future of our cities and environments. Join our organisation, where we have a huge variety of projects on-the-go at any one time. So when you start this role with us, it could take your career wherever your interests lie. You'll find everyone here is willing to pitch in and help because we all want you to succeed, and we're ready to help you grow. When it comes to living your life, we want you to get the most out of it. So talk to us about all our flexible and remote working policies that can support your personal priorities. Also, ask us about some of our recent pledges for Women's'Equality, as well as being a 'Disability Confident' and 'Inclusive Employer.' Our ecology team truly strives to make a positive difference to the natural environment, by working closely with other disciplines across our business to engage in projects from the outset, ensuring ecology is considered at the earliest possible stage. This collaborative working helps to drive forward nature positive schemes that we are proud of. Our award-winning team of over 130 ecologists (including the President of the Chartered Institute of Ecology and Environmental Management (CIEEM) and three CIEEM Fellows) work across a range of exciting habitat creation, research, development and major infrastructure projects; we also design new innovations and help inform policy. At AtkinsRéalis our people are the foundation of our business and that's why we put our people first. With this in mind, we provide an incredibly flexible and inclusive working environment with staff wellbeing being front and centre of all of our decisions. We also understand that not everyone chooses to take the university route in terms of education - we are open to taking on ecologists without a degree and we are working closely with the Chartered Institute of Ecology and Environmental Management (CIEEM) to make entry into the environmental industry more inclusive for all. For us, it is the experience, knowledge and, above all, your ability to fit in well with our existing team of ecologists, that really matters. Your role Working individually but also, collaboratively, in a team environment. Undertaking ecological assessment and habitat design for a variety of development and nature recovery projects. Developing innovative and pragmatic approaches to ecological mitigation and compensation. Collaborating within multi-disciplinary teams and engaging with stakeholders / clients. Delivering clear and concise, high quality ecological deliverables in line with current guidance and good practice. Acting as ecology lead on projects. Task / project management. About you A passion for ecology. A good working knowledge of the natural environment and wildlife legislation. The ability to undertake UKHab surveys, Preliminary Ecological Assessment, Ecological Impact Assessment and Biodiversity Net Gain assessments. Good report writing skills. Strong botanical skills, including Field Identification Skills Certificate (FISC) level 3+, or demonstrable botanical ability matching this level. Experience in protected species survey, mitigation and licensing. An understanding of the importance of work winning, through both bidding and maintaining strong client relationships. The ability to manage ecology deliverables / projects from bidding through to completion. Membership of CIEEM or equivalent. Full driving licence. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Aug 24, 2026
Full time
Overview Shape the future of our cities and environments. Join our organisation, where we have a huge variety of projects on-the-go at any one time. So when you start this role with us, it could take your career wherever your interests lie. You'll find everyone here is willing to pitch in and help because we all want you to succeed, and we're ready to help you grow. When it comes to living your life, we want you to get the most out of it. So talk to us about all our flexible and remote working policies that can support your personal priorities. Also, ask us about some of our recent pledges for Women's'Equality, as well as being a 'Disability Confident' and 'Inclusive Employer.' Our ecology team truly strives to make a positive difference to the natural environment, by working closely with other disciplines across our business to engage in projects from the outset, ensuring ecology is considered at the earliest possible stage. This collaborative working helps to drive forward nature positive schemes that we are proud of. Our award-winning team of over 130 ecologists (including the President of the Chartered Institute of Ecology and Environmental Management (CIEEM) and three CIEEM Fellows) work across a range of exciting habitat creation, research, development and major infrastructure projects; we also design new innovations and help inform policy. At AtkinsRéalis our people are the foundation of our business and that's why we put our people first. With this in mind, we provide an incredibly flexible and inclusive working environment with staff wellbeing being front and centre of all of our decisions. We also understand that not everyone chooses to take the university route in terms of education - we are open to taking on ecologists without a degree and we are working closely with the Chartered Institute of Ecology and Environmental Management (CIEEM) to make entry into the environmental industry more inclusive for all. For us, it is the experience, knowledge and, above all, your ability to fit in well with our existing team of ecologists, that really matters. Your role Working individually but also, collaboratively, in a team environment. Undertaking ecological assessment and habitat design for a variety of development and nature recovery projects. Developing innovative and pragmatic approaches to ecological mitigation and compensation. Collaborating within multi-disciplinary teams and engaging with stakeholders / clients. Delivering clear and concise, high quality ecological deliverables in line with current guidance and good practice. Acting as ecology lead on projects. Task / project management. About you A passion for ecology. A good working knowledge of the natural environment and wildlife legislation. The ability to undertake UKHab surveys, Preliminary Ecological Assessment, Ecological Impact Assessment and Biodiversity Net Gain assessments. Good report writing skills. Strong botanical skills, including Field Identification Skills Certificate (FISC) level 3+, or demonstrable botanical ability matching this level. Experience in protected species survey, mitigation and licensing. An understanding of the importance of work winning, through both bidding and maintaining strong client relationships. The ability to manage ecology deliverables / projects from bidding through to completion. Membership of CIEEM or equivalent. Full driving licence. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
