Machine Operator (known internally as Machine Technician) Initial FTC until December 2026 Tanfield (Home of Penn State Pretzels) On-site Shifts: 3-shift rotation (06:00 - 14:00, 14:00 - 22:00, 22:00 - 06:00) Join our snack-loving team We're looking for a Machine Technician to join us at KP Snacks in Tanfield. If you're organised, hands-on and ready to grow your skills in a fast-paced environment, this could be your next big move. About the role As a Machine Technician, you'll play a key role in keeping our packing machines running smoothly and efficiently. You'll carry out quality checks, support your team and make sure every product meets our high standards - and those of our customers. Reporting to the Area Manager, you'll manage packing equipment and support manufacturing colleagues to deliver great results. You'll be part of a close-knit team at our Tanfield site, where we make baked and fried snacks including Penn State Pretzels, Tyrrells Lentil Crisps and Skips. With a strong culture of development and a genuine family feel, it's a great place to build your career. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Set up and monitor packing machinery to ensure smooth, continuous running Carry out quality checks and record results to meet company and customer standards Support stock activities using JDE and Autostore systems Maintain high hygiene standards through cleaning and shutdown procedures Collaborate with colleagues and contribute to a culture of continuous improvement Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Good understanding of machine operation and safety features Strong organisational skills and ability to follow instructions Experience in a manufacturing or technical role - transferable skills welcome A proactive approach to problem-solving and teamwork A mindset that reflects our values
Nov 26, 2025
Full time
Machine Operator (known internally as Machine Technician) Initial FTC until December 2026 Tanfield (Home of Penn State Pretzels) On-site Shifts: 3-shift rotation (06:00 - 14:00, 14:00 - 22:00, 22:00 - 06:00) Join our snack-loving team We're looking for a Machine Technician to join us at KP Snacks in Tanfield. If you're organised, hands-on and ready to grow your skills in a fast-paced environment, this could be your next big move. About the role As a Machine Technician, you'll play a key role in keeping our packing machines running smoothly and efficiently. You'll carry out quality checks, support your team and make sure every product meets our high standards - and those of our customers. Reporting to the Area Manager, you'll manage packing equipment and support manufacturing colleagues to deliver great results. You'll be part of a close-knit team at our Tanfield site, where we make baked and fried snacks including Penn State Pretzels, Tyrrells Lentil Crisps and Skips. With a strong culture of development and a genuine family feel, it's a great place to build your career. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Set up and monitor packing machinery to ensure smooth, continuous running Carry out quality checks and record results to meet company and customer standards Support stock activities using JDE and Autostore systems Maintain high hygiene standards through cleaning and shutdown procedures Collaborate with colleagues and contribute to a culture of continuous improvement Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Good understanding of machine operation and safety features Strong organisational skills and ability to follow instructions Experience in a manufacturing or technical role - transferable skills welcome A proactive approach to problem-solving and teamwork A mindset that reflects our values
Job Title: Engineering Manager (Electronic Hardware Design) Location: Rochester Salary: Up to £80,000 per annum + annual bonuses What you'll be doing: Developing purpose-fit processes for engineering excellence. Your insights will lead to streamlined operations, enhanced craftsmanship, and vendors, raising the bar in tool improvement Providing valuable input into our Electronics Hardware engineering strategies, you'll help us optimize cost, schedule, and quality, ensuring that best practices are integrated seamlessly Inspiring both teams and the larger enterprise to embrace innovative paradigms, to bridge disciplines and influence a culture of excellence Nurturing and developing your team; driving a workforce , enhancing skills and taking on new tasks; conducting Performance Development Reviews Ensuring correct implementation and use of resources, including the recruitment of experienced engineers, undergraduate placement students and graduates Playing a key role in our estimating and development strategies to support our Technical Bid Review Process Your skills and experiences: Managing large teams or teams of teams through Electronic Hardware design and development lifecycles Demonstrable leadership skills , in order to drive growth Ability to engage and negotiate with stakeholders, being able to deliver information at all levels and influence decision making Electronic Hardware engineering background with a relevant qualification or experience Ideally experience with Avionic Systems, Mission Systems, Safety Critical Control Systems, or Realtime Embedded/Display Systems, adds valuable insight to our teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware Engineering team: You will provide functional support to our Engineering Teams within Electronics Hardware Engineering, having a vital role in continuous improvement, enhancing processes, inspiring teams and driving efficiency in one of the world's leading defence, security and aerospace companies. You will play a key part in managing Electronics Hardware teams enabling the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. This will give you a direct influence on leading process innovation, propelling excellence, and leading teams, whilst driving a culture of creativity and collaboration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 26th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Nov 25, 2025
Full time
Job Title: Engineering Manager (Electronic Hardware Design) Location: Rochester Salary: Up to £80,000 per annum + annual bonuses What you'll be doing: Developing purpose-fit processes for engineering excellence. Your insights will lead to streamlined operations, enhanced craftsmanship, and vendors, raising the bar in tool improvement Providing valuable input into our Electronics Hardware engineering strategies, you'll help us optimize cost, schedule, and quality, ensuring that best practices are integrated seamlessly Inspiring both teams and the larger enterprise to embrace innovative paradigms, to bridge disciplines and influence a culture of excellence Nurturing and developing your team; driving a workforce , enhancing skills and taking on new tasks; conducting Performance Development Reviews Ensuring correct implementation and use of resources, including the recruitment of experienced engineers, undergraduate placement students and graduates Playing a key role in our estimating and development strategies to support our Technical Bid Review Process Your skills and experiences: Managing large teams or teams of teams through Electronic Hardware design and development lifecycles Demonstrable leadership skills , in order to drive growth Ability to engage and negotiate with stakeholders, being able to deliver information at all levels and influence decision making Electronic Hardware engineering background with a relevant qualification or experience Ideally experience with Avionic Systems, Mission Systems, Safety Critical Control Systems, or Realtime Embedded/Display Systems, adds valuable insight to our teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware Engineering team: You will provide functional support to our Engineering Teams within Electronics Hardware Engineering, having a vital role in continuous improvement, enhancing processes, inspiring teams and driving efficiency in one of the world's leading defence, security and aerospace companies. You will play a key part in managing Electronics Hardware teams enabling the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. This will give you a direct influence on leading process innovation, propelling excellence, and leading teams, whilst driving a culture of creativity and collaboration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 26th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Engineering Manager (Electronic Hardware Design) Location: Rochester Salary: Up to £80,000 per annum + annual bonuses What you'll be doing: Developing purpose-fit processes for engineering excellence. Your insights will lead to streamlined operations, enhanced craftsmanship, and vendors, raising the bar in tool improvement Providing valuable input into our Electronics Hardware engineering strategies, you'll help us optimize cost, schedule, and quality, ensuring that best practices are integrated seamlessly Inspiring both teams and the larger enterprise to embrace innovative paradigms, to bridge disciplines and influence a culture of excellence Nurturing and developing your team; driving a workforce , enhancing skills and taking on new tasks; conducting Performance Development Reviews Ensuring correct implementation and use of resources, including the recruitment of experienced engineers, undergraduate placement students and graduates Playing a key role in our estimating and development strategies to support our Technical Bid Review Process Your skills and experiences: Managing large teams or teams of teams through Electronic Hardware design and development lifecycles Demonstrable leadership skills , in order to drive growth Ability to engage and negotiate with stakeholders, being able to deliver information at all levels and influence decision making Electronic Hardware engineering background with a relevant qualification or experience Ideally experience with Avionic Systems, Mission Systems, Safety Critical Control Systems, or Realtime Embedded/Display Systems, adds valuable insight to our teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware Engineering team: You will provide functional support to our Engineering Teams within Electronics Hardware Engineering, having a vital role in continuous improvement, enhancing processes, inspiring teams and driving efficiency in one of the world's leading defence, security and aerospace companies. You will play a key part in managing Electronics Hardware teams enabling the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. This will give you a direct influence on leading process innovation, propelling excellence, and leading teams, whilst driving a culture of creativity and collaboration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 26th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Nov 25, 2025
Full time
Job Title: Engineering Manager (Electronic Hardware Design) Location: Rochester Salary: Up to £80,000 per annum + annual bonuses What you'll be doing: Developing purpose-fit processes for engineering excellence. Your insights will lead to streamlined operations, enhanced craftsmanship, and vendors, raising the bar in tool improvement Providing valuable input into our Electronics Hardware engineering strategies, you'll help us optimize cost, schedule, and quality, ensuring that best practices are integrated seamlessly Inspiring both teams and the larger enterprise to embrace innovative paradigms, to bridge disciplines and influence a culture of excellence Nurturing and developing your team; driving a workforce , enhancing skills and taking on new tasks; conducting Performance Development Reviews Ensuring correct implementation and use of resources, including the recruitment of experienced engineers, undergraduate placement students and graduates Playing a key role in our estimating and development strategies to support our Technical Bid Review Process Your skills and experiences: Managing large teams or teams of teams through Electronic Hardware design and development lifecycles Demonstrable leadership skills , in order to drive growth Ability to engage and negotiate with stakeholders, being able to deliver information at all levels and influence decision making Electronic Hardware engineering background with a relevant qualification or experience Ideally experience with Avionic Systems, Mission Systems, Safety Critical Control Systems, or Realtime Embedded/Display Systems, adds valuable insight to our teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware Engineering team: You will provide functional support to our Engineering Teams within Electronics Hardware Engineering, having a vital role in continuous improvement, enhancing processes, inspiring teams and driving efficiency in one of the world's leading defence, security and aerospace companies. You will play a key part in managing Electronics Hardware teams enabling the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. This will give you a direct influence on leading process innovation, propelling excellence, and leading teams, whilst driving a culture of creativity and collaboration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 26th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Engineering Manager (Electronic Hardware Design) Location: Rochester Salary: Up to £80,000 per annum + annual bonuses What you'll be doing: Developing purpose-fit processes for engineering excellence. Your insights will lead to streamlined operations, enhanced craftsmanship, and vendors, raising the bar in tool improvement Providing valuable input into our Electronics Hardware engineering strategies, you'll help us optimize cost, schedule, and quality, ensuring that best practices are integrated seamlessly Inspiring both teams and the larger enterprise to embrace innovative paradigms, to bridge disciplines and influence a culture of excellence Nurturing and developing your team; driving a workforce , enhancing skills and taking on new tasks; conducting Performance Development Reviews Ensuring correct implementation and use of resources, including the recruitment of experienced engineers, undergraduate placement students and graduates Playing a key role in our estimating and development strategies to support our Technical Bid Review Process Your skills and experiences: Managing large teams or teams of teams through Electronic Hardware design and development lifecycles Demonstrable leadership skills , in order to drive growth Ability to engage and negotiate with stakeholders, being able to deliver information at all levels and influence decision making Electronic Hardware engineering background with a relevant qualification or experience Ideally experience with Avionic Systems, Mission Systems, Safety Critical Control Systems, or Realtime Embedded/Display Systems, adds valuable insight to our teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware Engineering team: You will provide functional support to our Engineering Teams within Electronics Hardware Engineering, having a vital role in continuous improvement, enhancing processes, inspiring teams and driving efficiency in one of the world's leading defence, security and aerospace companies. You will play a key part in managing Electronics Hardware teams enabling the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. This will give you a direct influence on leading process innovation, propelling excellence, and leading teams, whilst driving a culture of creativity and collaboration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 26th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Nov 25, 2025
Full time
Job Title: Engineering Manager (Electronic Hardware Design) Location: Rochester Salary: Up to £80,000 per annum + annual bonuses What you'll be doing: Developing purpose-fit processes for engineering excellence. Your insights will lead to streamlined operations, enhanced craftsmanship, and vendors, raising the bar in tool improvement Providing valuable input into our Electronics Hardware engineering strategies, you'll help us optimize cost, schedule, and quality, ensuring that best practices are integrated seamlessly Inspiring both teams and the larger enterprise to embrace innovative paradigms, to bridge disciplines and influence a culture of excellence Nurturing and developing your team; driving a workforce , enhancing skills and taking on new tasks; conducting Performance Development Reviews Ensuring correct implementation and use of resources, including the recruitment of experienced engineers, undergraduate placement students and graduates Playing a key role in our estimating and development strategies to support our Technical Bid Review Process Your skills and experiences: Managing large teams or teams of teams through Electronic Hardware design and development lifecycles Demonstrable leadership skills , in order to drive growth Ability to engage and negotiate with stakeholders, being able to deliver information at all levels and influence decision making Electronic Hardware engineering background with a relevant qualification or experience Ideally experience with Avionic Systems, Mission Systems, Safety Critical Control Systems, or Realtime Embedded/Display Systems, adds valuable insight to our teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware Engineering team: You will provide functional support to our Engineering Teams within Electronics Hardware Engineering, having a vital role in continuous improvement, enhancing processes, inspiring teams and driving efficiency in one of the world's leading defence, security and aerospace companies. You will play a key part in managing Electronics Hardware teams enabling the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. This will give you a direct influence on leading process innovation, propelling excellence, and leading teams, whilst driving a culture of creativity and collaboration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 26th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
QHSE Manager - Manufacturing £45,000-£50,000 + Excellent Benefits I'm recruiting on behalf of a leading manufacturing business that is continuing to grow and invest in its people and processes. This is a fantastic opportunity to take full ownership of site-wide Quality, Health, Safety & Environmental standards and drive continuous improvement across operations click apply for full job details
Nov 25, 2025
Full time
QHSE Manager - Manufacturing £45,000-£50,000 + Excellent Benefits I'm recruiting on behalf of a leading manufacturing business that is continuing to grow and invest in its people and processes. This is a fantastic opportunity to take full ownership of site-wide Quality, Health, Safety & Environmental standards and drive continuous improvement across operations click apply for full job details
The Coffee House has been a beloved part of the local community since 2011, and we are excited to announce an opportunity to lead our unique store coming to the heart of Walkden. We are seeking an enthusiastic and experienced Store Manager to join our dynamic team. The Coffee House offers a vibrant atmosphere where customers can eat, drink and relax with exceptional food and beverages crafted with care. As our Store Manager, you will play a pivotal role in delivering outstanding service and ensuring that every guest has a memorable dining experience. You'll oversee daily operations, manage a talented team, and maintain our high standards of quality and hospitality. About you As a family oriented business we are looking for people who can come and join our journey who share the same passion and enthusiasm for genuine hospitality. If you are someone who has a confident personality and dedication to ensuring all our guests leave with a smile on their face, we would love to hear more from you. As Store Manager you will be the face of the brand and you will ensure that the daily trade and store operations are performed to an excellent standard, that the guest experience is exceptional and your team are trained to a very high specification. Ideally you will have managerial experience from a hospitality background and have a forward thinking approach to problem solving and identifying areas for improvement in your store. What will you bring? You will provide an exceptional and genuine guest experience for everyone and ensure you follow our vision of changing the way everyone eats, drinks and relaxes, whether that be ensuring we greet all our guests with big hello's the moment they walk in or recommending your favourite product for someone to try. Hold a passion for exceptional customer service with a keen interest in the local community. You will have an eye for the details, ensuring we are safe and compliant at all times. You will need to have a strong understanding of how to develop a team. Role & Responsibilities The role of a Store Manager is to ensure that the team and store are aligned with our vision and values, this means to ensure that everyone is focused on the guests and ensuring we are providing the best service we can. Leadership & Team Management Lead and motivate the team, setting a positive example through effective communication and hands on support. Manage shift operations, ensuring the store runs smoothly and efficiently. Promote a collaborative and respectful work environment where everyone can thrive. Guest Experience Deliver consistently high standards of customer service, creating a welcoming and memorable experience for every guest. Handle guest queries and complaints professionally, resolving issues promptly and with a positive attitude. Quality & Standards Maintain high standards of product quality, ensuring every drink meets our expectations. Oversee equipment maintenance to support consistent output and prevent downtime. Ensure all health, safety, and hygiene protocols are followed and upheld by the team. Product Knowledge Develop strong knowledge of our menu, including coffee, tea, seasonal items, and more. Guide guests through the menu and confidently make recommendations based on their preferences. Prepare drinks to standard, consistently delivering excellent quality across all offerings. Training & Development Support team development through on the job training, coaching, and mentoring. Deliver effective feedback and encourage a culture of learning and growth. Champion continuous improvement, sharing new ideas and best practices with the team. Store Operations Oversee daily store operations, ensuring tasks are completed efficiently and to a high standard. Manage stock levels through ordering, stocktaking, and restocking processes. Ensure the store environment is consistently clean, organised, and welcoming. Manage daily cash handling, banking, and financial procedures with accuracy and integrity. Monitor store performance and sales targets, identifying opportunities to improve results. Support financial planning and cost control within day to day operations. Thank you for your application! If you don't hear back within 14 business days, we encourage you to apply again in the future. Warm Regards, The Coffee House Team Job type Permanent Posted 2025-11-17 8 days ago
Nov 25, 2025
Full time
The Coffee House has been a beloved part of the local community since 2011, and we are excited to announce an opportunity to lead our unique store coming to the heart of Walkden. We are seeking an enthusiastic and experienced Store Manager to join our dynamic team. The Coffee House offers a vibrant atmosphere where customers can eat, drink and relax with exceptional food and beverages crafted with care. As our Store Manager, you will play a pivotal role in delivering outstanding service and ensuring that every guest has a memorable dining experience. You'll oversee daily operations, manage a talented team, and maintain our high standards of quality and hospitality. About you As a family oriented business we are looking for people who can come and join our journey who share the same passion and enthusiasm for genuine hospitality. If you are someone who has a confident personality and dedication to ensuring all our guests leave with a smile on their face, we would love to hear more from you. As Store Manager you will be the face of the brand and you will ensure that the daily trade and store operations are performed to an excellent standard, that the guest experience is exceptional and your team are trained to a very high specification. Ideally you will have managerial experience from a hospitality background and have a forward thinking approach to problem solving and identifying areas for improvement in your store. What will you bring? You will provide an exceptional and genuine guest experience for everyone and ensure you follow our vision of changing the way everyone eats, drinks and relaxes, whether that be ensuring we greet all our guests with big hello's the moment they walk in or recommending your favourite product for someone to try. Hold a passion for exceptional customer service with a keen interest in the local community. You will have an eye for the details, ensuring we are safe and compliant at all times. You will need to have a strong understanding of how to develop a team. Role & Responsibilities The role of a Store Manager is to ensure that the team and store are aligned with our vision and values, this means to ensure that everyone is focused on the guests and ensuring we are providing the best service we can. Leadership & Team Management Lead and motivate the team, setting a positive example through effective communication and hands on support. Manage shift operations, ensuring the store runs smoothly and efficiently. Promote a collaborative and respectful work environment where everyone can thrive. Guest Experience Deliver consistently high standards of customer service, creating a welcoming and memorable experience for every guest. Handle guest queries and complaints professionally, resolving issues promptly and with a positive attitude. Quality & Standards Maintain high standards of product quality, ensuring every drink meets our expectations. Oversee equipment maintenance to support consistent output and prevent downtime. Ensure all health, safety, and hygiene protocols are followed and upheld by the team. Product Knowledge Develop strong knowledge of our menu, including coffee, tea, seasonal items, and more. Guide guests through the menu and confidently make recommendations based on their preferences. Prepare drinks to standard, consistently delivering excellent quality across all offerings. Training & Development Support team development through on the job training, coaching, and mentoring. Deliver effective feedback and encourage a culture of learning and growth. Champion continuous improvement, sharing new ideas and best practices with the team. Store Operations Oversee daily store operations, ensuring tasks are completed efficiently and to a high standard. Manage stock levels through ordering, stocktaking, and restocking processes. Ensure the store environment is consistently clean, organised, and welcoming. Manage daily cash handling, banking, and financial procedures with accuracy and integrity. Monitor store performance and sales targets, identifying opportunities to improve results. Support financial planning and cost control within day to day operations. Thank you for your application! If you don't hear back within 14 business days, we encourage you to apply again in the future. Warm Regards, The Coffee House Team Job type Permanent Posted 2025-11-17 8 days ago
One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We seek ambitious individuals passionate about Project Management and Cyber Security to join us as Customer Success Managers at Bridewell. Candidates should have proven experience in Customer Success, Relationship Management, Customer Onboarding, Implementations, or Project Management-preferably within Cyber Security. This role is crucial in helping customers realize value from their investments and ensuring high-quality service delivery from internal teams. A Customer Success Manager plays a critical role in the Managed Security Services Team at Bridewell, focusing on helping customers realize value from their investments. You will support onboarding, development, and maintenance of customer relationships throughout the service lifecycle, promoting growth and retention while advocating for customers within the company. This role also involves driving excellence in service delivery to ensure high customer satisfaction, as well as defining continuous improvement and developing processes for consistent service management. Role Responsibilities Build and maintain trusted and transparent customer relationships, acting as the day-to-day contact for Services provided by Bridewell. Support the customer through each stage of their Bridewell journey developing an understanding of their needs, goals, and challenges. Be the 'go to' point of contact and trusted security advisor for your customer within Bridewell. Be the customer voice within Bridewell working with Bridewell teams to ensure excellent customer experience, maximising value for both Bridewell and the customer. Own customer success plans to drive service adoption, providing strategic guidance, enablement, and day-to-day advice to help them maximise value. Proactively monitor and analyse your customer's needs to identify opportunities and potential risks that may impact their security posture. Regularly assess how the customer is using Bridewell services, are services meeting their needs and identify areas for continuous improvement. Identify up-sell, cross-sell, and expansion opportunities and follow-up with Account Management. Ensure regular communication with your customers, owning and leading regular check-ins, face to face meetings, events, and reviews. Initiate, organise, facilitate, and participate in events such as workshops, both in person and remotely. Own and lead Weekly and Monthly reviews. Own actions from Quarterly and Annual Reviews. Prepare documentation, presentations, and reports to support and display project decision making and delivery. Own minutes and actions from meetings, follow up resolutions with appropriate teams. Own performance management for your customer ensuring services are as contracted, delivered to high quality standard, manage scope creep and revenue leakage. Get customer feedback via net promoter surveys to develop and improve customer relations and Bridewell services. Provide continuous education for customers to help build business strategy and goals, mapping the customer journey. Assist development of Bridewell engagement strategies, policies, procedures, and governance. Provide escalation management to enable swift and accurate decision making for resolutions for both Bridewell and the customer. Be able to communicate confidently about managed security services using appropriate language and make relevant recommendations. Be able to deliver documented cyber security work packages to customers such as tabletop exercises or security awareness education. What we're looking for 2+ years relevant experience in IT Service Delivery or in Customer Success Management Operational background to define and leverage business metrics to drive the customer journey. Experience in account retention and growth, with excellent commercial background and understanding. Track record in successfully managing, high value customers with multiple stakeholders and competing priorities. Work independently to build and execute customer engagement plans through clear, well-defined tactics to ensure the success of the customer and Bridewell. Passion for building trust and communicating effectively with a broad range of stakeholders from C-suite to day-to-day users. Good time management and organisational skills with ability to multi-task. Good communicator with exemplary written and verbal skills coupled with unparalleled follow-up skills. Display a proactive mindset and be used to working with data to identify and solve common business challenges. Adaptable and not afraid to challenge the status quo. ITIL V3 or4 certification. Project Management and Delivery. Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care) Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this job you must either hold UK Security Clearance or be eligible and willing to go through this security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
Nov 25, 2025
Full time
One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We seek ambitious individuals passionate about Project Management and Cyber Security to join us as Customer Success Managers at Bridewell. Candidates should have proven experience in Customer Success, Relationship Management, Customer Onboarding, Implementations, or Project Management-preferably within Cyber Security. This role is crucial in helping customers realize value from their investments and ensuring high-quality service delivery from internal teams. A Customer Success Manager plays a critical role in the Managed Security Services Team at Bridewell, focusing on helping customers realize value from their investments. You will support onboarding, development, and maintenance of customer relationships throughout the service lifecycle, promoting growth and retention while advocating for customers within the company. This role also involves driving excellence in service delivery to ensure high customer satisfaction, as well as defining continuous improvement and developing processes for consistent service management. Role Responsibilities Build and maintain trusted and transparent customer relationships, acting as the day-to-day contact for Services provided by Bridewell. Support the customer through each stage of their Bridewell journey developing an understanding of their needs, goals, and challenges. Be the 'go to' point of contact and trusted security advisor for your customer within Bridewell. Be the customer voice within Bridewell working with Bridewell teams to ensure excellent customer experience, maximising value for both Bridewell and the customer. Own customer success plans to drive service adoption, providing strategic guidance, enablement, and day-to-day advice to help them maximise value. Proactively monitor and analyse your customer's needs to identify opportunities and potential risks that may impact their security posture. Regularly assess how the customer is using Bridewell services, are services meeting their needs and identify areas for continuous improvement. Identify up-sell, cross-sell, and expansion opportunities and follow-up with Account Management. Ensure regular communication with your customers, owning and leading regular check-ins, face to face meetings, events, and reviews. Initiate, organise, facilitate, and participate in events such as workshops, both in person and remotely. Own and lead Weekly and Monthly reviews. Own actions from Quarterly and Annual Reviews. Prepare documentation, presentations, and reports to support and display project decision making and delivery. Own minutes and actions from meetings, follow up resolutions with appropriate teams. Own performance management for your customer ensuring services are as contracted, delivered to high quality standard, manage scope creep and revenue leakage. Get customer feedback via net promoter surveys to develop and improve customer relations and Bridewell services. Provide continuous education for customers to help build business strategy and goals, mapping the customer journey. Assist development of Bridewell engagement strategies, policies, procedures, and governance. Provide escalation management to enable swift and accurate decision making for resolutions for both Bridewell and the customer. Be able to communicate confidently about managed security services using appropriate language and make relevant recommendations. Be able to deliver documented cyber security work packages to customers such as tabletop exercises or security awareness education. What we're looking for 2+ years relevant experience in IT Service Delivery or in Customer Success Management Operational background to define and leverage business metrics to drive the customer journey. Experience in account retention and growth, with excellent commercial background and understanding. Track record in successfully managing, high value customers with multiple stakeholders and competing priorities. Work independently to build and execute customer engagement plans through clear, well-defined tactics to ensure the success of the customer and Bridewell. Passion for building trust and communicating effectively with a broad range of stakeholders from C-suite to day-to-day users. Good time management and organisational skills with ability to multi-task. Good communicator with exemplary written and verbal skills coupled with unparalleled follow-up skills. Display a proactive mindset and be used to working with data to identify and solve common business challenges. Adaptable and not afraid to challenge the status quo. ITIL V3 or4 certification. Project Management and Delivery. Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care) Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this job you must either hold UK Security Clearance or be eligible and willing to go through this security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us Project Controls Reporting Manager We are seeking a highly skilled Project Controls Reporting Manager to lead the reporting function on a large-scale construction project. This role is pivotal in ensuring timely, accurate, and insightful reporting across cost, schedule, risk, and performance metrics to support strategic decision-making and project delivery. Key Responsibilities Develop and maintain integrated project controls reporting systems and dashboards. Lead the preparation of weekly, monthly, and ad hoc reports for senior stakeholders, including clients, contractors, and internal leadership. Consolidate data from planning, cost control, risk management, and change control teams into coherent, actionable insights. Ensure alignment of reporting formats and KPIs with contractual and organizational requirements. Manage the reporting calendar and ensure timely delivery of all project controls outputs. Support project reviews, audits, and governance forums with high-quality reporting packs. Drive continuous improvement in reporting processes, automation, and visualization tools (e.g., Power BI, Tableau). Collaborate with IT and data teams to ensure data integrity and system integration. Your profile Bachelor's degree in Engineering, Construction Management, Project Controls, or related field. 8+ years of experience in project controls, with a strong focus on reporting within large infrastructure or construction projects. Proficiency in project controls software (e.g., Primavera P6, Aconex, EcoSys, MS Project). Advanced skills in Excel, Power BI, and other data visualization tools. Strong understanding of project lifecycle, cost management, scheduling, and risk principles. Excellent communication and stakeholder management skills. Experience working in joint ventures or complex stakeholder environments is a plus. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Nov 25, 2025
Full time
Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us Project Controls Reporting Manager We are seeking a highly skilled Project Controls Reporting Manager to lead the reporting function on a large-scale construction project. This role is pivotal in ensuring timely, accurate, and insightful reporting across cost, schedule, risk, and performance metrics to support strategic decision-making and project delivery. Key Responsibilities Develop and maintain integrated project controls reporting systems and dashboards. Lead the preparation of weekly, monthly, and ad hoc reports for senior stakeholders, including clients, contractors, and internal leadership. Consolidate data from planning, cost control, risk management, and change control teams into coherent, actionable insights. Ensure alignment of reporting formats and KPIs with contractual and organizational requirements. Manage the reporting calendar and ensure timely delivery of all project controls outputs. Support project reviews, audits, and governance forums with high-quality reporting packs. Drive continuous improvement in reporting processes, automation, and visualization tools (e.g., Power BI, Tableau). Collaborate with IT and data teams to ensure data integrity and system integration. Your profile Bachelor's degree in Engineering, Construction Management, Project Controls, or related field. 8+ years of experience in project controls, with a strong focus on reporting within large infrastructure or construction projects. Proficiency in project controls software (e.g., Primavera P6, Aconex, EcoSys, MS Project). Advanced skills in Excel, Power BI, and other data visualization tools. Strong understanding of project lifecycle, cost management, scheduling, and risk principles. Excellent communication and stakeholder management skills. Experience working in joint ventures or complex stakeholder environments is a plus. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us Project Controls Reporting Manager We are seeking a highly skilled Project Controls Reporting Manager to lead the reporting function on a large-scale construction project. This role is pivotal in ensuring timely, accurate, and insightful reporting across cost, schedule, risk, and performance metrics to support strategic decision-making and project delivery. Key Responsibilities Develop and maintain integrated project controls reporting systems and dashboards. Lead the preparation of weekly, monthly, and ad hoc reports for senior stakeholders, including clients, contractors, and internal leadership. Consolidate data from planning, cost control, risk management, and change control teams into coherent, actionable insights. Ensure alignment of reporting formats and KPIs with contractual and organizational requirements. Manage the reporting calendar and ensure timely delivery of all project controls outputs. Support project reviews, audits, and governance forums with high-quality reporting packs. Drive continuous improvement in reporting processes, automation, and visualization tools (e.g., Power BI, Tableau). Collaborate with IT and data teams to ensure data integrity and system integration. Your profile Bachelor's degree in Engineering, Construction Management, Project Controls, or related field. 8+ years of experience in project controls, with a strong focus on reporting within large infrastructure or construction projects. Proficiency in project controls software (e.g., Primavera P6, Aconex, EcoSys, MS Project). Advanced skills in Excel, Power BI, and other data visualization tools. Strong understanding of project lifecycle, cost management, scheduling, and risk principles. Excellent communication and stakeholder management skills. Experience working in joint ventures or complex stakeholder environments is a plus. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Nov 25, 2025
Full time
Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us Project Controls Reporting Manager We are seeking a highly skilled Project Controls Reporting Manager to lead the reporting function on a large-scale construction project. This role is pivotal in ensuring timely, accurate, and insightful reporting across cost, schedule, risk, and performance metrics to support strategic decision-making and project delivery. Key Responsibilities Develop and maintain integrated project controls reporting systems and dashboards. Lead the preparation of weekly, monthly, and ad hoc reports for senior stakeholders, including clients, contractors, and internal leadership. Consolidate data from planning, cost control, risk management, and change control teams into coherent, actionable insights. Ensure alignment of reporting formats and KPIs with contractual and organizational requirements. Manage the reporting calendar and ensure timely delivery of all project controls outputs. Support project reviews, audits, and governance forums with high-quality reporting packs. Drive continuous improvement in reporting processes, automation, and visualization tools (e.g., Power BI, Tableau). Collaborate with IT and data teams to ensure data integrity and system integration. Your profile Bachelor's degree in Engineering, Construction Management, Project Controls, or related field. 8+ years of experience in project controls, with a strong focus on reporting within large infrastructure or construction projects. Proficiency in project controls software (e.g., Primavera P6, Aconex, EcoSys, MS Project). Advanced skills in Excel, Power BI, and other data visualization tools. Strong understanding of project lifecycle, cost management, scheduling, and risk principles. Excellent communication and stakeholder management skills. Experience working in joint ventures or complex stakeholder environments is a plus. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Overview SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. This is NOT a Sales or Account Management role, the position is providing technical product support, continued integration and training on our product to our customer. Due to the nature of the project, you will be required to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product development teams with deep insight on how the customer is and wants to use our product so we can implement improvements. Ideally your background can be from a sector such as - Police Operations, Air Traffic Control, Military etc, but your passion will be to deliver exemplary expertise to our project and customer. Experience in IT Product Management or IT Technical Training for complex computer applications would be prove beneficial in this role. This is an exceptional opportunity for a talented person with the ability to understand complex product functionality and think outside of the box in order to support and coach the customer. You will work continuously embedded with the customer dealing with people of all levels in the role of Customer Success Manager. Responsibilities Customer Success Manager (not exhaustive): Collaborate closely with clients to tailor system parameters, configurations and workflows to align with all strategic objectives and desired outcomes Analyse clients' operational workflows and challenges to recommend and implement optimised system adjustments that enhance efficiency and effectiveness Partner with clients to facilitate the seamless integration of their organisational processes within our platform, fostering comprehensive operational alignment Deliver frontline proactive user support and training to ensure clients can maximise system utilisation and achieve operational excellence Serve as a conduit for continuous improvement by providing actionable insights and recommendations on product enhancements and new features to our product management and development teams Conduct regular review sessions with clients to evaluate system performance, gather feedback, and identify opportunities for ongoing optimisation Maintain comprehensive documentation of client configurations, workflows, and support activities to ensure accurate records and facilitate future troubleshooting and updates Requirements Beneficial: bilingual, English & Arabic Desirable: worked on behalf of a business delivering IT support to external customers within civil defence Strong interpersonal and communication abilities Quick learner with the ability to understand new concepts and products rapidly Experience in Product / System Management, or Training within complex computer applications or IT technology within maritime environments Professional, discreet, and customer-focused demeanour Demonstrated curiosity with excellent problem-solving skills Benefits Excellent pay Long term career development opportunities Benefits package that includes private medical care This role offers a unique platform to develop your skills in a dynamic, innovative environment while making a tangible impact on customer success. If you are passionate about technology, customer engagement, and continuous improvement, we encourage you to apply. Please note - Commencement of role will be subject to Governmental Security Clearance and full back-ground checks being fully obtained; we reserve the right to withdraw offers if these are not fully attained.
Nov 25, 2025
Full time
Overview SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. This is NOT a Sales or Account Management role, the position is providing technical product support, continued integration and training on our product to our customer. Due to the nature of the project, you will be required to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product development teams with deep insight on how the customer is and wants to use our product so we can implement improvements. Ideally your background can be from a sector such as - Police Operations, Air Traffic Control, Military etc, but your passion will be to deliver exemplary expertise to our project and customer. Experience in IT Product Management or IT Technical Training for complex computer applications would be prove beneficial in this role. This is an exceptional opportunity for a talented person with the ability to understand complex product functionality and think outside of the box in order to support and coach the customer. You will work continuously embedded with the customer dealing with people of all levels in the role of Customer Success Manager. Responsibilities Customer Success Manager (not exhaustive): Collaborate closely with clients to tailor system parameters, configurations and workflows to align with all strategic objectives and desired outcomes Analyse clients' operational workflows and challenges to recommend and implement optimised system adjustments that enhance efficiency and effectiveness Partner with clients to facilitate the seamless integration of their organisational processes within our platform, fostering comprehensive operational alignment Deliver frontline proactive user support and training to ensure clients can maximise system utilisation and achieve operational excellence Serve as a conduit for continuous improvement by providing actionable insights and recommendations on product enhancements and new features to our product management and development teams Conduct regular review sessions with clients to evaluate system performance, gather feedback, and identify opportunities for ongoing optimisation Maintain comprehensive documentation of client configurations, workflows, and support activities to ensure accurate records and facilitate future troubleshooting and updates Requirements Beneficial: bilingual, English & Arabic Desirable: worked on behalf of a business delivering IT support to external customers within civil defence Strong interpersonal and communication abilities Quick learner with the ability to understand new concepts and products rapidly Experience in Product / System Management, or Training within complex computer applications or IT technology within maritime environments Professional, discreet, and customer-focused demeanour Demonstrated curiosity with excellent problem-solving skills Benefits Excellent pay Long term career development opportunities Benefits package that includes private medical care This role offers a unique platform to develop your skills in a dynamic, innovative environment while making a tangible impact on customer success. If you are passionate about technology, customer engagement, and continuous improvement, we encourage you to apply. Please note - Commencement of role will be subject to Governmental Security Clearance and full back-ground checks being fully obtained; we reserve the right to withdraw offers if these are not fully attained.
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As Associate Director, Product Management at Publicis Sapient, you will serve as one of our clients' senior trusted advisors, working directly with the client Product Owner to define, articulate and execute an ETRM product strategy that transforms customer experience and business outcomes. As an Associate Director of Product Management, you will lead collaboration efforts with clients and our engineering teams in the energy and commodities trading space. By understanding business and end-customer needs, you will drive transformation and continuously deliver value through rapid release cycles and iterative feedback. Responsibilities Your Impact Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience Develop solution hypotheses iteratively based on your and the team's experience and expertise, to guide product development; then validate that learning with user testing Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving long-term advantage Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks Articulate technology-based solutions, lead workshops, present to clients in new business opportunity situations and navigate complex client situations where necessary Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority Inspire, lead and mentor a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services Qualifications Your Skills and Experience Demonstrated success managing digital solutions in the ETRM space from ideation to launch, including engineering and operational quality Significant knowledge and expertise within the energy & commodities industry Significant hands-on project experience implementing Endur ETRM package Experience/knowledge of competing ETRM packages (e.g. Rightangle, Orchestrade, Aspect, Beacon) Good understanding of end to end processes in physical commodity, trading or banking industry Proven ability to prioritize competing demands and obtain buy-in from stakeholders Strong presentation and communication skills 10+ years' experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation, in the ETRM space Experience in (or a strong desire to learn) techniques and methodologies that maximize flow of value and are deeply rooted in Agile, Lean and continuous delivery principles Set yourself apart with Technical knowledge of database technologies such as SQL, NoSQL, MySQL etc. Certified SAFe Product Owner/Product Manager qualification Certified Agile Product Manager qualification Additional Information As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion Our hybrid work policy requires employees to be present in the office or at client sites for a minimum of 3 days per week (4 days for VP+). We trust our employees to determine what a reasonable commute is for their individual circumstances. Whilst we embrace flexibility, it's essential that this commute allows you to comfortably fulfil the in-office/client site expectations of the policy. We encourage you to consider your personal circumstances and commute when evaluating if this work arrangement is suitable Publicis Sapient UK is a disability confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point on the process, please get in touch as soon as possible by . Publicis Sapient UK will then work with you explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us: Publicis Sapient fosters an inclusive environment through our inspirational business resource groups, to learn more please visit
Nov 25, 2025
Full time
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As Associate Director, Product Management at Publicis Sapient, you will serve as one of our clients' senior trusted advisors, working directly with the client Product Owner to define, articulate and execute an ETRM product strategy that transforms customer experience and business outcomes. As an Associate Director of Product Management, you will lead collaboration efforts with clients and our engineering teams in the energy and commodities trading space. By understanding business and end-customer needs, you will drive transformation and continuously deliver value through rapid release cycles and iterative feedback. Responsibilities Your Impact Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience Develop solution hypotheses iteratively based on your and the team's experience and expertise, to guide product development; then validate that learning with user testing Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving long-term advantage Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks Articulate technology-based solutions, lead workshops, present to clients in new business opportunity situations and navigate complex client situations where necessary Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority Inspire, lead and mentor a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services Qualifications Your Skills and Experience Demonstrated success managing digital solutions in the ETRM space from ideation to launch, including engineering and operational quality Significant knowledge and expertise within the energy & commodities industry Significant hands-on project experience implementing Endur ETRM package Experience/knowledge of competing ETRM packages (e.g. Rightangle, Orchestrade, Aspect, Beacon) Good understanding of end to end processes in physical commodity, trading or banking industry Proven ability to prioritize competing demands and obtain buy-in from stakeholders Strong presentation and communication skills 10+ years' experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation, in the ETRM space Experience in (or a strong desire to learn) techniques and methodologies that maximize flow of value and are deeply rooted in Agile, Lean and continuous delivery principles Set yourself apart with Technical knowledge of database technologies such as SQL, NoSQL, MySQL etc. Certified SAFe Product Owner/Product Manager qualification Certified Agile Product Manager qualification Additional Information As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion Our hybrid work policy requires employees to be present in the office or at client sites for a minimum of 3 days per week (4 days for VP+). We trust our employees to determine what a reasonable commute is for their individual circumstances. Whilst we embrace flexibility, it's essential that this commute allows you to comfortably fulfil the in-office/client site expectations of the policy. We encourage you to consider your personal circumstances and commute when evaluating if this work arrangement is suitable Publicis Sapient UK is a disability confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point on the process, please get in touch as soon as possible by . Publicis Sapient UK will then work with you explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us: Publicis Sapient fosters an inclusive environment through our inspirational business resource groups, to learn more please visit
Job Description: Manufacturing Operations Manager Position: Full time Reports to: Managing Director Salary: £60,000 - £65,000 dependant on experience + Performance based bonus The Company Yorkshire Laser & Fabrications are seeking a Manufacturing Operations Manager to co-ordinate and lead the manufacturing team and support functions, at their fast-paced modern West Yorkshire facility. Reporting directly to the Managing Director, you will be responsible for managing and continually improving all the manufacturing-related functions to ensure Health & Safety, Quality, Delivery and Cost control. This is a hands-on role working with a highly collaborative team. Duties & Responsibilities Generating and maintaining the production plan through the MRP & scheduling systems Direct and oversee operational teams in achieving the production plan Ensure compliance with all statutory requirements in Quality and Health and Safety (maintaining companies accreditation in ISO 9001 & 14001) Collaboration with the Sales department to ensure effective production planning Effectively communicate results and action plans to all employees and managers Plan and deliver Continuous Improvement programs across all operations Facilitate daily production meetings, setting targets and ensuring people are held accountable for communication updates and actions Allocate appropriate resources where needed Analysis of production and process data to develop and achieve key targets and objectives Ensure team motivation and facilitate structured development of all employees through appraisals and training to ensure delivery of strategic objectives Collaborate with Human Resources to ensure employee issues or concerns are correctly addressed and resolved Establish key performance indicators, monitor and improve where necessary Initiate cost saving measures relating to all aspects of the business Experience/ Knowledge Min 10 years working in a fast-paced manufacturing environment Min 3 years proven experience as Operations Manager or similar role Excellent written and verbal communication skills Exceptional Leadership & Organisational skills Implementation of Continuous Improvement programs (examples) Working knowledge of MRP & scheduling systems to improve delivery performance Strong people management skills Ability to work with the senior team in developing the business Computer literate, MS, MRP and scheduling software In return we are offering a competitive salary and package as well as the opportunity to develop within the business.
Nov 25, 2025
Full time
Job Description: Manufacturing Operations Manager Position: Full time Reports to: Managing Director Salary: £60,000 - £65,000 dependant on experience + Performance based bonus The Company Yorkshire Laser & Fabrications are seeking a Manufacturing Operations Manager to co-ordinate and lead the manufacturing team and support functions, at their fast-paced modern West Yorkshire facility. Reporting directly to the Managing Director, you will be responsible for managing and continually improving all the manufacturing-related functions to ensure Health & Safety, Quality, Delivery and Cost control. This is a hands-on role working with a highly collaborative team. Duties & Responsibilities Generating and maintaining the production plan through the MRP & scheduling systems Direct and oversee operational teams in achieving the production plan Ensure compliance with all statutory requirements in Quality and Health and Safety (maintaining companies accreditation in ISO 9001 & 14001) Collaboration with the Sales department to ensure effective production planning Effectively communicate results and action plans to all employees and managers Plan and deliver Continuous Improvement programs across all operations Facilitate daily production meetings, setting targets and ensuring people are held accountable for communication updates and actions Allocate appropriate resources where needed Analysis of production and process data to develop and achieve key targets and objectives Ensure team motivation and facilitate structured development of all employees through appraisals and training to ensure delivery of strategic objectives Collaborate with Human Resources to ensure employee issues or concerns are correctly addressed and resolved Establish key performance indicators, monitor and improve where necessary Initiate cost saving measures relating to all aspects of the business Experience/ Knowledge Min 10 years working in a fast-paced manufacturing environment Min 3 years proven experience as Operations Manager or similar role Excellent written and verbal communication skills Exceptional Leadership & Organisational skills Implementation of Continuous Improvement programs (examples) Working knowledge of MRP & scheduling systems to improve delivery performance Strong people management skills Ability to work with the senior team in developing the business Computer literate, MS, MRP and scheduling software In return we are offering a competitive salary and package as well as the opportunity to develop within the business.
Description The MI and Reporting Manager will lead the development, delivery, and continuous improvement of management information (MI), performance dashboards, and compliance reporting across the Welsh Water contract. This role is pivotal in ensuring data-driven decision-making, operational transparency, and contractual compliance. Key Responsibilities Design and maintain KPI dashboards and MI reports to support operational, commercial, and HSEQ teams. Maintain high standards of data quality and integrity within the relevant databases. within the BI Reporting database Ensure real-time visibility of performance metrics via live systems accessible to Welsh Water and internal stakeholders Produce monthly and quarterly reports summarising compliance with the contractual obligations. Interrogate and interpret large volumes of data to identify, support and challenge business opportunities Support governance reviews and steering groups by providing detailed performance insights and audit-ready documentation. Translate business requirements into specifications for new solutions Experience and Qualifications Attention to detail: A meticulous approach is vital for identifying and correcting anomalies that could affect reporting results Time Management: The ability to manage workload and prioritize tasks to meet deadlines is important. Teamwork & Collaboration: Interpersonal skills to collaborate with others and deliver solutions effectively are valuable. Analytical & Problem-Solving Skills: The ability to analyze complex data, identify discrepancies, and interpret findings to support business decisions is crucial. Communication Skills: Strong verbal and written communication skills are necessary for interpreting client requirements and presenting data insights clearly to stakeholder Network hardware configuration and troubleshooting Wireless network Systems Printing technologies A very analytical mind, able to tackle a problem from different angles and make decisions quickly Strong communication - good written and oral communication skills Excellent interpersonal skills Ability to present ideas in business-friendly and user-friendly language Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Nov 25, 2025
Full time
Description The MI and Reporting Manager will lead the development, delivery, and continuous improvement of management information (MI), performance dashboards, and compliance reporting across the Welsh Water contract. This role is pivotal in ensuring data-driven decision-making, operational transparency, and contractual compliance. Key Responsibilities Design and maintain KPI dashboards and MI reports to support operational, commercial, and HSEQ teams. Maintain high standards of data quality and integrity within the relevant databases. within the BI Reporting database Ensure real-time visibility of performance metrics via live systems accessible to Welsh Water and internal stakeholders Produce monthly and quarterly reports summarising compliance with the contractual obligations. Interrogate and interpret large volumes of data to identify, support and challenge business opportunities Support governance reviews and steering groups by providing detailed performance insights and audit-ready documentation. Translate business requirements into specifications for new solutions Experience and Qualifications Attention to detail: A meticulous approach is vital for identifying and correcting anomalies that could affect reporting results Time Management: The ability to manage workload and prioritize tasks to meet deadlines is important. Teamwork & Collaboration: Interpersonal skills to collaborate with others and deliver solutions effectively are valuable. Analytical & Problem-Solving Skills: The ability to analyze complex data, identify discrepancies, and interpret findings to support business decisions is crucial. Communication Skills: Strong verbal and written communication skills are necessary for interpreting client requirements and presenting data insights clearly to stakeholder Network hardware configuration and troubleshooting Wireless network Systems Printing technologies A very analytical mind, able to tackle a problem from different angles and make decisions quickly Strong communication - good written and oral communication skills Excellent interpersonal skills Ability to present ideas in business-friendly and user-friendly language Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Project Development Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and manage the end-to-end product development process from concept to launch, following both Gail's and customer NPD guidelines. Ensure all project briefs are approved before development begins. Create and manage project timelines and critical paths, updating stakeholders weekly and flagging risks or delays. Act as the main point of contact for customers, keeping Food, Commercial, and Retail teams aligned and informed. Lead cross-functional meetings, driving accountability, removing obstacles, and ensuring high-quality launches. Collaborate with Product and Process Development Managers to deliver projects on time and within budget. Ensure due diligence for all product launches, including costings, nutritional analysis, shelf-life testing, and compliance with brand standards. Support production and process teams at pre-production trials and launches. Co-ordinate packaging artwork, approvals, and cross-team sign-offs. Monitor costs and risks, proactively managing exceptions to keep projects on track. Continuously review and improve processes to future-proof how we work. Our team tells us you will be a great addition if you have: Highly organised, methodical, and experienced in project management. A natural organiser who thrives in a hybrid role spanning product and project management. Skilled at building relationships and bringing people together to deliver results. Resilient under pressure, with the ability to hold others accountable and keep projects moving. Experienced in successful factory launches and familiar with HACCP and site technical standards. A strong communicator, confident working with stakeholders at every level. Passionate about food, quality, and continuous improvement. Hungry to make a positive impact and drive transformational growth. What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday + bank holidays Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Nov 25, 2025
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL's Bakeries nationwide. As our teams grow, we seek our next Project Development Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and manage the end-to-end product development process from concept to launch, following both Gail's and customer NPD guidelines. Ensure all project briefs are approved before development begins. Create and manage project timelines and critical paths, updating stakeholders weekly and flagging risks or delays. Act as the main point of contact for customers, keeping Food, Commercial, and Retail teams aligned and informed. Lead cross-functional meetings, driving accountability, removing obstacles, and ensuring high-quality launches. Collaborate with Product and Process Development Managers to deliver projects on time and within budget. Ensure due diligence for all product launches, including costings, nutritional analysis, shelf-life testing, and compliance with brand standards. Support production and process teams at pre-production trials and launches. Co-ordinate packaging artwork, approvals, and cross-team sign-offs. Monitor costs and risks, proactively managing exceptions to keep projects on track. Continuously review and improve processes to future-proof how we work. Our team tells us you will be a great addition if you have: Highly organised, methodical, and experienced in project management. A natural organiser who thrives in a hybrid role spanning product and project management. Skilled at building relationships and bringing people together to deliver results. Resilient under pressure, with the ability to hold others accountable and keep projects moving. Experienced in successful factory launches and familiar with HACCP and site technical standards. A strong communicator, confident working with stakeholders at every level. Passionate about food, quality, and continuous improvement. Hungry to make a positive impact and drive transformational growth. What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday + bank holidays Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Site Operations Manager page is loaded Site Operations Managerlocations: AU - Trentham, VICtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R52370 Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. With a proud history of innovation dating back more than a century , we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers' ecological footprint.Sustainable preservation is one of our top priorities. We are making significant strategic investments that will not only decrease our own environmental footprint, but also help customers adapt to long-term environmental and social change through the development of cleaner, greener solutions.The Site operations manager is responsible for the manufacturing site ensuring that safe, high-quality manufacturing of all products is achieved. The Site operations manager is responsible for identifying hazards and providing risk management to the Trentham site to ensure the health and safety of all Arxada site employees and contractors in regard to the OHS Act, MHF Licensing and corporate EHS. As well as drive continuous improvement through targeted programs and monitoring. The site operations manager is responsible for identifying hazards and providing risk management to the Trentham site to ensure the sites environmental responsibilities are adhered and to manage waste and contaminated land management requirements in regard to EPA Regulations, ISO 14001 and corporate EHS. As well as drive continuous improvement through targeted programs and monitoring. Accountable for the sites' implementation and adherence to all Arxada policies, procedures and process that will maximise stewardship, safety, quality, productivity, environmental responsibility, legal compliance, cost control and Strategy. Will continually exhibit all Arxada values (Passion, Collaboration, Care, andPerformance) in every interaction. Comply with all relevant Occupational, Health, Safety and Environmental Legislation, codes of practice, standards, policies, operating procedures and work instructions as outlined by Arxada.- Management and overall responsibility for planning, directing and coordination of inwards goods, manufacturing, and distribution functions to ensure that entire operations team in Trentham produce and deliver product in an effective and efficient manner. Drive the safety culture improvement initiative and lead the effort to reduce serious injury and fatality (SIF) risk while reducing the number of EHS incidents (Safety, Environmental and Process Safety).- Ensure site compliance with all relevant Occupational, Health, Safety andEnvironmental Legislation, codes of practice, standards, policies, operatingprocedures, and work instructions and Environmental, Health & Safety andProcedures.- Lead EHS elements of Australian MOC's, OFI's and corrective actionsprocesses.- Lead EHS meetings and safety culture change with interpretation, analysis,motivation, and education of individuals by location- Conduct contractor pre-qualification assessments and ongoing auditing asrequired.- Ensure prevention of work-related injury or illness through the provision of an effective behavioural based safety process, hazard identification systems,formal job safety analysis through a robust permit to work system.- Ensure that EHS hazards/risks /activities at the Trentham site are identified,documented and reviewed in accordance with risk management directive inconsultation with risk & system improvement.- Maximising plant utilization and people referencing Lean principles.- Achieve budgeted costs of manufacture and management of productionoverheads.- Responsible for the operational and strategic plant improvements, capex,projects, systems, and people management.- Provide leadership, coaching and mentoring to the Trentham site employees to ensure roles are clearly understood, scheduling is adhered to and downtime is minimized.- Manage and overall responsibility for toll manufacturing sites and approval ofcustomer bulk unloading facilities.- Will continually exhibit all Arxada values (Passion, Collaboration, Care andPerformance) in every interaction.- Plan direct and manage site activities, to produce and supply products thatmeet company cost, quality and quantity requirements while building a cultureof continuous improvement.- Ensure that the Trentham site have emergency response capability throughmaintaining currency and testing at site level of emergency managementplans; All other functions; R&D and Sales responsibility of ANZ EHS supportteam.- Review and improve the reliability of plant and production equipment. Plan and manage plant maintenance programs including vetting and control ofcontractors visiting and working on the site.- Manage the production, effectively delegate day to day operations to directreports, coach and mentor as required. Ensure that all staff are fully trained inthe safe use of all plant and production equipment, and they strictly observe allArxada EHS&Q policies and procedures and adherence to requirements ofMHF legislation and the EPA License affecting the site- Manage resources which may include sourcing and overseeing the installation of new equipment for the production process. Direct input into CAPEX planning and Management of Change processes.- Effectively delegate day to day operations to direct reports, coach and mentor as required.- SAP - Manage and maintain site BOM and recipe requirements, raise process orders to meet production requirements and maintain production quality control Arxada has world class offering in two distinct areas: Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection. Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.AU03
Nov 25, 2025
Full time
Site Operations Manager page is loaded Site Operations Managerlocations: AU - Trentham, VICtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R52370 Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. With a proud history of innovation dating back more than a century , we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers' ecological footprint.Sustainable preservation is one of our top priorities. We are making significant strategic investments that will not only decrease our own environmental footprint, but also help customers adapt to long-term environmental and social change through the development of cleaner, greener solutions.The Site operations manager is responsible for the manufacturing site ensuring that safe, high-quality manufacturing of all products is achieved. The Site operations manager is responsible for identifying hazards and providing risk management to the Trentham site to ensure the health and safety of all Arxada site employees and contractors in regard to the OHS Act, MHF Licensing and corporate EHS. As well as drive continuous improvement through targeted programs and monitoring. The site operations manager is responsible for identifying hazards and providing risk management to the Trentham site to ensure the sites environmental responsibilities are adhered and to manage waste and contaminated land management requirements in regard to EPA Regulations, ISO 14001 and corporate EHS. As well as drive continuous improvement through targeted programs and monitoring. Accountable for the sites' implementation and adherence to all Arxada policies, procedures and process that will maximise stewardship, safety, quality, productivity, environmental responsibility, legal compliance, cost control and Strategy. Will continually exhibit all Arxada values (Passion, Collaboration, Care, andPerformance) in every interaction. Comply with all relevant Occupational, Health, Safety and Environmental Legislation, codes of practice, standards, policies, operating procedures and work instructions as outlined by Arxada.- Management and overall responsibility for planning, directing and coordination of inwards goods, manufacturing, and distribution functions to ensure that entire operations team in Trentham produce and deliver product in an effective and efficient manner. Drive the safety culture improvement initiative and lead the effort to reduce serious injury and fatality (SIF) risk while reducing the number of EHS incidents (Safety, Environmental and Process Safety).- Ensure site compliance with all relevant Occupational, Health, Safety andEnvironmental Legislation, codes of practice, standards, policies, operatingprocedures, and work instructions and Environmental, Health & Safety andProcedures.- Lead EHS elements of Australian MOC's, OFI's and corrective actionsprocesses.- Lead EHS meetings and safety culture change with interpretation, analysis,motivation, and education of individuals by location- Conduct contractor pre-qualification assessments and ongoing auditing asrequired.- Ensure prevention of work-related injury or illness through the provision of an effective behavioural based safety process, hazard identification systems,formal job safety analysis through a robust permit to work system.- Ensure that EHS hazards/risks /activities at the Trentham site are identified,documented and reviewed in accordance with risk management directive inconsultation with risk & system improvement.- Maximising plant utilization and people referencing Lean principles.- Achieve budgeted costs of manufacture and management of productionoverheads.- Responsible for the operational and strategic plant improvements, capex,projects, systems, and people management.- Provide leadership, coaching and mentoring to the Trentham site employees to ensure roles are clearly understood, scheduling is adhered to and downtime is minimized.- Manage and overall responsibility for toll manufacturing sites and approval ofcustomer bulk unloading facilities.- Will continually exhibit all Arxada values (Passion, Collaboration, Care andPerformance) in every interaction.- Plan direct and manage site activities, to produce and supply products thatmeet company cost, quality and quantity requirements while building a cultureof continuous improvement.- Ensure that the Trentham site have emergency response capability throughmaintaining currency and testing at site level of emergency managementplans; All other functions; R&D and Sales responsibility of ANZ EHS supportteam.- Review and improve the reliability of plant and production equipment. Plan and manage plant maintenance programs including vetting and control ofcontractors visiting and working on the site.- Manage the production, effectively delegate day to day operations to directreports, coach and mentor as required. Ensure that all staff are fully trained inthe safe use of all plant and production equipment, and they strictly observe allArxada EHS&Q policies and procedures and adherence to requirements ofMHF legislation and the EPA License affecting the site- Manage resources which may include sourcing and overseeing the installation of new equipment for the production process. Direct input into CAPEX planning and Management of Change processes.- Effectively delegate day to day operations to direct reports, coach and mentor as required.- SAP - Manage and maintain site BOM and recipe requirements, raise process orders to meet production requirements and maintain production quality control Arxada has world class offering in two distinct areas: Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection. Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.AU03
Manager, PTP (EUR015Q5) Job Description Work Locations Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD Position Summary Our Finance team serves as a critical business partner responsible for managing all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. Within Finance, Hilton Accounting and Finance Services (HAFS) manages the accounting and finance functions, both on property and at corporate, allowing us to develop scalable, global processes. Under HAFS, our Centers of Excellence allow Finance and Accounting Team Members the chance for growth and the ability to spend more time on strategic, high value work. What will I be doing? The PTP Manager will report to the PTP Snr Manager within Hilton's Hilton Accounting Finance Services (HAFS), based out Glasgow and will be responsible for leading and managing the Payment Management team. This role is central to ensuring timely, accurate, and customer-focused processing of invoices and payments across Hilton's UK operations. The role holder will foster strong working relationships with internal stakeholders including hotel and corporate teams and external suppliers. They will champion service excellence, operational efficiency, and continuous improvement across all aspects of the PTP process. Oversee and manage daily operations of the Glasgow-based Payment team. Ensure high-quality service delivery and compliance in invoice processing and payment execution. Collaborate with teams across HAFS locations and with Hilton stakeholders to ensure consistency and alignment in service delivery. Provide coaching, support, and performance oversight for team members. Monitor productivity and workload distribution across Glasgow and offshore teams. Deliver monthly performance reporting and track progress on improvement initiatives. Drive automation and process enhancements to improve efficiency and accuracy. Maintain a strong control environment while promoting a customer-first mindset. What are we looking for? Required Qualifications & Experience Proven experience in a PTP or Accounts Payable environment in a leadership role. Experience in Shared Services or outsourcing environments. Proven track record in process improvement and stakeholder engagement. Strong background in managing high-volume payments and invoice compliance. Demonstrated success in leading high-performing teams. Experience in process improvement and automation initiatives. Excellent stakeholder engagement and communication skills. Strong analytical and decision-making capabilities. Ability to manage multiple priorities under pressure. Proficiency in MS Excel and data analysis. Experience in project delivery and reporting. Preferred Familiarity with accounting and document management systems (e.g., Oracle PeopleSoft, Navision, Docmx, Documentum, Blackline, Concur, Bottomline, SEPA Payments, ServiceNow, Kofax). Power BI, Tableau experience. Lean Sigma, Prince 2, or Agile certification (or willingness to attain). Degree or college finance related certification. Relevant accounting experience is preferred with preference to those with part qualification CA, CIMA, ACCA, AAT, however Hilton is committed to supporting professional accounting qualification attainment for the right candidate.
Nov 25, 2025
Full time
Manager, PTP (EUR015Q5) Job Description Work Locations Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD Position Summary Our Finance team serves as a critical business partner responsible for managing all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. Within Finance, Hilton Accounting and Finance Services (HAFS) manages the accounting and finance functions, both on property and at corporate, allowing us to develop scalable, global processes. Under HAFS, our Centers of Excellence allow Finance and Accounting Team Members the chance for growth and the ability to spend more time on strategic, high value work. What will I be doing? The PTP Manager will report to the PTP Snr Manager within Hilton's Hilton Accounting Finance Services (HAFS), based out Glasgow and will be responsible for leading and managing the Payment Management team. This role is central to ensuring timely, accurate, and customer-focused processing of invoices and payments across Hilton's UK operations. The role holder will foster strong working relationships with internal stakeholders including hotel and corporate teams and external suppliers. They will champion service excellence, operational efficiency, and continuous improvement across all aspects of the PTP process. Oversee and manage daily operations of the Glasgow-based Payment team. Ensure high-quality service delivery and compliance in invoice processing and payment execution. Collaborate with teams across HAFS locations and with Hilton stakeholders to ensure consistency and alignment in service delivery. Provide coaching, support, and performance oversight for team members. Monitor productivity and workload distribution across Glasgow and offshore teams. Deliver monthly performance reporting and track progress on improvement initiatives. Drive automation and process enhancements to improve efficiency and accuracy. Maintain a strong control environment while promoting a customer-first mindset. What are we looking for? Required Qualifications & Experience Proven experience in a PTP or Accounts Payable environment in a leadership role. Experience in Shared Services or outsourcing environments. Proven track record in process improvement and stakeholder engagement. Strong background in managing high-volume payments and invoice compliance. Demonstrated success in leading high-performing teams. Experience in process improvement and automation initiatives. Excellent stakeholder engagement and communication skills. Strong analytical and decision-making capabilities. Ability to manage multiple priorities under pressure. Proficiency in MS Excel and data analysis. Experience in project delivery and reporting. Preferred Familiarity with accounting and document management systems (e.g., Oracle PeopleSoft, Navision, Docmx, Documentum, Blackline, Concur, Bottomline, SEPA Payments, ServiceNow, Kofax). Power BI, Tableau experience. Lean Sigma, Prince 2, or Agile certification (or willingness to attain). Degree or college finance related certification. Relevant accounting experience is preferred with preference to those with part qualification CA, CIMA, ACCA, AAT, however Hilton is committed to supporting professional accounting qualification attainment for the right candidate.
The Coffee House has been a beloved part of the local community since 2011, and we are excited to announce an opportunity to lead our unique store located in the heart of Greater Manchester. We are seeking an enthusiastic and experienced Store Manager to join our dynamic team. The Coffee House offers a vibrant atmosphere where customers can eat, drink and relax with exceptional food and beverages crafted with care. As our Store Manager, you will play a pivotal role in delivering outstanding service and ensuring that every guest has a memorable dining experience. You'll oversee daily operations, manage a talented team, and maintain our high standards of quality and hospitality. About you As a family oriented business we are looking for people who can come and join our journey who share the same passion and enthusiasm for genuine hospitality. If you are someone who has a confident personality and dedication to ensuring all our guests leave with a smile on their face, we would love to hear more from you. As Store Manager you will be the face of the brand and you will ensure that the daily trade and store operations are performed to an excellent standard, that the guest experience is exceptional and your team are trained to a very high specification. Ideally you will have managerial experience from a hospitality background and have a forward thinking approach to problem solving and identifying areas for improvement in your store. What will you bring? You will provide an exceptional and genuine guest experience for everyone and ensure you follow our vision of changing the way everyone eats, drinks and relaxes, whether that be ensuring we greet all our guests with big hello's the moment they walk in or recommending your favourite product for someone to try. Hold a passion for exceptional customer service with a keen interest in the local community. You will have an eye for the details, ensuring we are safe and compliant at all times. You will need to have a strong understanding of how to develop a team. Role & Responsibilities The role of a Store Manager is to ensure that the team and store are aligned with our vision and values, this means to ensure that everyone is focused on the guests and ensuring we are providing the best service we can. Leadership & Team Management Lead and motivate the team, setting a positive example through effective communication and hands on support. Manage shift operations, ensuring the store runs smoothly and efficiently. Promote a collaborative and respectful work environment where everyone can thrive. Guest Experience Deliver consistently high standards of customer service, creating a welcoming and memorable experience for every guest. Handle guest queries and complaints professionally, resolving issues promptly and with a positive attitude. Quality & Standards Maintain high standards of product quality, ensuring every drink meets our expectations. Oversee equipment maintenance to support consistent output and prevent downtime. Ensure all health, safety and hygiene protocols are followed and upheld by the team. Product Knowledge Develop strong knowledge of our menu, including coffee, tea, seasonal items and more. Guide guests through the menu and confidently make recommendations based on their preferences. Prepare drinks to standard, consistently delivering excellent quality across all offerings. Training & Development Support team development through on the job training, coaching and mentoring. Deliver effective feedback and encourage a culture of learning and growth. Champion continuous improvement, sharing new ideas and best practices with the team. Store Operations Oversee daily store operations, ensuring tasks are completed efficiently and to a high standard. Manage stock levels through ordering, stocktaking and restocking processes. Ensure the store environment is consistently clean, organised and welcoming. Manage daily cash handling, banking and financial procedures with accuracy and integrity. Monitor store performance and sales targets, identifying opportunities to improve results. Support financial planning and cost control within day to day operations. Our Hiring Process 1. Apply now through our website. 2. Stand out from the crowd? You'll hear from us for a friendly chat about your skills and experience. 3. Leading Contender? You'll be invited to join us for an interview where you can showcase your personality and get to know our team. Thank you for your application! If you don't hear back within 14 business days, we encourage you to apply again in the future. Warm Regards, The Coffee House Team OUR STORY Hi! We're Chris and Stephen - brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities. Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we're preparing to open our next location, with even more on the horizon! While we've grown, we've stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one. At The Coffee House, we're always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces and passionate, friendly teams - we believe the best is still to come. If you're ready to grow with a company that's leading the way and become a part of something special, we'd love to hear from you. We can't wait for you to join us on this journey! THE COFFEE HOUSE ACADEMY We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career. As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.
Nov 25, 2025
Full time
The Coffee House has been a beloved part of the local community since 2011, and we are excited to announce an opportunity to lead our unique store located in the heart of Greater Manchester. We are seeking an enthusiastic and experienced Store Manager to join our dynamic team. The Coffee House offers a vibrant atmosphere where customers can eat, drink and relax with exceptional food and beverages crafted with care. As our Store Manager, you will play a pivotal role in delivering outstanding service and ensuring that every guest has a memorable dining experience. You'll oversee daily operations, manage a talented team, and maintain our high standards of quality and hospitality. About you As a family oriented business we are looking for people who can come and join our journey who share the same passion and enthusiasm for genuine hospitality. If you are someone who has a confident personality and dedication to ensuring all our guests leave with a smile on their face, we would love to hear more from you. As Store Manager you will be the face of the brand and you will ensure that the daily trade and store operations are performed to an excellent standard, that the guest experience is exceptional and your team are trained to a very high specification. Ideally you will have managerial experience from a hospitality background and have a forward thinking approach to problem solving and identifying areas for improvement in your store. What will you bring? You will provide an exceptional and genuine guest experience for everyone and ensure you follow our vision of changing the way everyone eats, drinks and relaxes, whether that be ensuring we greet all our guests with big hello's the moment they walk in or recommending your favourite product for someone to try. Hold a passion for exceptional customer service with a keen interest in the local community. You will have an eye for the details, ensuring we are safe and compliant at all times. You will need to have a strong understanding of how to develop a team. Role & Responsibilities The role of a Store Manager is to ensure that the team and store are aligned with our vision and values, this means to ensure that everyone is focused on the guests and ensuring we are providing the best service we can. Leadership & Team Management Lead and motivate the team, setting a positive example through effective communication and hands on support. Manage shift operations, ensuring the store runs smoothly and efficiently. Promote a collaborative and respectful work environment where everyone can thrive. Guest Experience Deliver consistently high standards of customer service, creating a welcoming and memorable experience for every guest. Handle guest queries and complaints professionally, resolving issues promptly and with a positive attitude. Quality & Standards Maintain high standards of product quality, ensuring every drink meets our expectations. Oversee equipment maintenance to support consistent output and prevent downtime. Ensure all health, safety and hygiene protocols are followed and upheld by the team. Product Knowledge Develop strong knowledge of our menu, including coffee, tea, seasonal items and more. Guide guests through the menu and confidently make recommendations based on their preferences. Prepare drinks to standard, consistently delivering excellent quality across all offerings. Training & Development Support team development through on the job training, coaching and mentoring. Deliver effective feedback and encourage a culture of learning and growth. Champion continuous improvement, sharing new ideas and best practices with the team. Store Operations Oversee daily store operations, ensuring tasks are completed efficiently and to a high standard. Manage stock levels through ordering, stocktaking and restocking processes. Ensure the store environment is consistently clean, organised and welcoming. Manage daily cash handling, banking and financial procedures with accuracy and integrity. Monitor store performance and sales targets, identifying opportunities to improve results. Support financial planning and cost control within day to day operations. Our Hiring Process 1. Apply now through our website. 2. Stand out from the crowd? You'll hear from us for a friendly chat about your skills and experience. 3. Leading Contender? You'll be invited to join us for an interview where you can showcase your personality and get to know our team. Thank you for your application! If you don't hear back within 14 business days, we encourage you to apply again in the future. Warm Regards, The Coffee House Team OUR STORY Hi! We're Chris and Stephen - brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities. Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we're preparing to open our next location, with even more on the horizon! While we've grown, we've stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one. At The Coffee House, we're always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces and passionate, friendly teams - we believe the best is still to come. If you're ready to grow with a company that's leading the way and become a part of something special, we'd love to hear from you. We can't wait for you to join us on this journey! THE COFFEE HOUSE ACADEMY We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career. As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.
South Essex Colleges Group is seeking an exceptional Head of Financial Control to provide strategic leadership across our finance operations, including audit, accounts payable & receivable, payroll, financial reporting and procurement. This is a pivotal leadership role with significant responsibility for ensuring financial integrity, compliance and long term sustainability across a complex and growing organisation. You'll be a trusted adviser to senior leaders, an enabler of innovation, and a guardian of governance. Thurrock will be the base campus for this role. The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found. Our Commitment to Equality and Safeguarding We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone. SECG is committed to the safeguarding of young people and vulnerable adults Tasks Job Purpose To provide strategic leadership of the organisation's financial control function, with overarching responsibility for commercial accounting, audit, accounts payable, accounts receivable, payroll, treasury and risk management, ensuring each function operates efficiently, compliantly, and in alignment with organisational goals. To oversee the delivery of payroll operations through effective line management, ensuring statutory compliance, internal control, and the timely and accurate processing of all payroll activities. To maintain robust financial governance across all areas of responsibility, ensuring the production of accurate, timely financial reporting and full compliance with regulatory and statutory obligations. To safeguard the integrity of financial ledgers and systems through strong internal controls, and to ensure the timely implementation of audit recommendations. To provide high level financial insight and strategic advice to senior leaders, supporting informed decision making and long term financial planning. To lead and contribute to cross functional finance projects that enhance financial processes, efficiency, and business intelligence across the organisation. To take overall responsibility for the preparation and reconciliation of UK VAT returns and to lead the development and implementation of financial policies, ensuring alignment with best practice and legislation. To provide strategic oversight of the organisation's procurement function, ensuring value for money, compliance with procurement regulations, and alignment with financial and operational goals. The Head of Financial Control is a key leadership role with significant accountability for financial control and governance. The post holder will be expected to demonstrate personal ownership over the integrity, accuracy, and compliance of all financial operations under their remit. Issues of underperformance or non compliance will be addressed through structured performance management processes, where appropriate. Principal Duties Provide strategic leadership and direction for the organisation's financial accounting, ensuring robust systems, processes, and controls are in place to support long term financial sustainability. Ensure the accuracy, integrity, and compliance of the financial accounts, taking full responsibility for the organisation's financial reporting framework. Lead the preparation and delivery of high quality financial reports for internal and external stakeholders, supporting strategic decision making. Oversee the preparation of statutory annual accounts and ensure integrity across the financial ledgers, including final accounts sign off. Monitor and manage cash flow projections. Lead the organisation's cash flow management strategy, including forecasting, monitoring, and liquidity planning. Ensure full compliance with financial regulations, funding body requirements, and internal financial policies; identify and mitigate financial risks proactively. Lead the implementation and tracking of internal and external audit recommendations and ensure audit readiness across all finance functions. Provide effective line management and leadership to finance team members. Take overall responsibility for the preparation and submission of statutory accounts for the group and subsidiaries, and other regulatory returns. Act as the senior point of contact for external auditors, ensuring the timely provision of audit evidence, high quality working papers, and resolution of audit queries. Lead on the development and maintenance of the organisation's financial statements, accounting policies, and compliance with the Annual Reporting Manual. Ensure monthly production and review of trial balances, balance sheets, and reconciliation of control accounts, maintaining financial accuracy throughout the reporting cycle. Provide expert financial advice and guidance to senior management and non finance colleagues on complex and high value financial issues. Own and maintain the organisation's Strategic Risk Register, ensuring that financial risks are identified, monitored, and mitigated appropriately. Lead on the development and management of the organisation's Capital Plan in line with strategic priorities. Oversee the analysis, review, and reconciliation of income and expenditure variances, ensuring financial accuracy and transparency. Identify and implement improvements to financial systems, controls, and processes; drive efficiencies and cost savings where possible. Contribute to the continuous development of the Finance function by leading strategic projects and supporting organisational change initiatives. Provide leadership and direction for the procurement function, ensuring that purchasing activity is compliant, cost effective, and aligned with the organisation's strategic priorities. Ensure procurement policies and procedures are robust, up to date, and consistently applied across the organisation, including tendering, contract management, and supplier evaluation. Support the Procurement Manager in implementing efficient sourcing strategies, supplier risk assessments, and category management plans to improve value and mitigate commercial risk. Collaborate with senior leaders and budget holders to ensure procurement decisions are financially sound and support long term planning and sustainability. Oversee the development and implementation of procurement KPIs and reporting metrics, ensuring transparency, accountability, and continuous improvement in purchasing practices. General Responsibilities Foster a culture of openness, innovation, and continuous improvement, empowering finance staff to contribute ideas, challenge existing processes, and work collaboratively across departments to enhance financial performance and efficiency. Take a proactive leadership role in maintaining the health, safety, and wellbeing of staff and students by ensuring full compliance with College policies and effective implementation of risk management practices within the Finance function. Champion equality, diversity, and inclusion in all aspects of leadership, decision making, and service delivery; model inclusive behaviours and address unacceptable conduct promptly and constructively. Ensure full compliance with GDPR and data protection regulations in the management and processing of financial and personal data, maintaining high standards of confidentiality and accountability. Lead the implementation and consistent application of College policies and procedures within the finance team; ensure clear communication, compliance monitoring, and timely reporting of any issues. Build and maintain effective working relationships with academic and professional services teams to support organisational goals and deliver a high quality service to staff and students. Actively lead and participate in College wide committees, working groups, and cross functional meetings, contributing financial insight and strategic direction where required. Undertake additional duties commensurate with the seniority of the post, as required by the College Senior Leadership Team or Executive Board, in support of organisational priorities and strategic objectives. Note: The above list of responsibilities provides clarity as to roles and responsibilities; however, this may not be exhaustive and is subject to strategic decisions, business operational needs, legislation, or regulations etc. The role specification does not form part of your contract of employment. Requirements Qualifications Essential Fully qualified accountant (CIMA, ACCA, ACA or equivalent). Relevant leadership or management qualification (e.g. ILM, CMI). Desirable Relevant leadership or management qualification (e.g. ILM, CMI). Experience / Knowledge Essential Significant experience producing statutory Financial Statements and regulatory compliance reporting. Strong experience of managing audits and leading relationships with external auditors. Proven experience of overseeing payroll, ledgers, and financial controls. Extensive experience using Excel for financial modelling and analysis. Demonstrated ability to provide financial support and strategic insight to senior leaders and budget holders. High performing track record in senior finance roles. . click apply for full job details
Nov 25, 2025
Full time
South Essex Colleges Group is seeking an exceptional Head of Financial Control to provide strategic leadership across our finance operations, including audit, accounts payable & receivable, payroll, financial reporting and procurement. This is a pivotal leadership role with significant responsibility for ensuring financial integrity, compliance and long term sustainability across a complex and growing organisation. You'll be a trusted adviser to senior leaders, an enabler of innovation, and a guardian of governance. Thurrock will be the base campus for this role. The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found. Our Commitment to Equality and Safeguarding We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone. SECG is committed to the safeguarding of young people and vulnerable adults Tasks Job Purpose To provide strategic leadership of the organisation's financial control function, with overarching responsibility for commercial accounting, audit, accounts payable, accounts receivable, payroll, treasury and risk management, ensuring each function operates efficiently, compliantly, and in alignment with organisational goals. To oversee the delivery of payroll operations through effective line management, ensuring statutory compliance, internal control, and the timely and accurate processing of all payroll activities. To maintain robust financial governance across all areas of responsibility, ensuring the production of accurate, timely financial reporting and full compliance with regulatory and statutory obligations. To safeguard the integrity of financial ledgers and systems through strong internal controls, and to ensure the timely implementation of audit recommendations. To provide high level financial insight and strategic advice to senior leaders, supporting informed decision making and long term financial planning. To lead and contribute to cross functional finance projects that enhance financial processes, efficiency, and business intelligence across the organisation. To take overall responsibility for the preparation and reconciliation of UK VAT returns and to lead the development and implementation of financial policies, ensuring alignment with best practice and legislation. To provide strategic oversight of the organisation's procurement function, ensuring value for money, compliance with procurement regulations, and alignment with financial and operational goals. The Head of Financial Control is a key leadership role with significant accountability for financial control and governance. The post holder will be expected to demonstrate personal ownership over the integrity, accuracy, and compliance of all financial operations under their remit. Issues of underperformance or non compliance will be addressed through structured performance management processes, where appropriate. Principal Duties Provide strategic leadership and direction for the organisation's financial accounting, ensuring robust systems, processes, and controls are in place to support long term financial sustainability. Ensure the accuracy, integrity, and compliance of the financial accounts, taking full responsibility for the organisation's financial reporting framework. Lead the preparation and delivery of high quality financial reports for internal and external stakeholders, supporting strategic decision making. Oversee the preparation of statutory annual accounts and ensure integrity across the financial ledgers, including final accounts sign off. Monitor and manage cash flow projections. Lead the organisation's cash flow management strategy, including forecasting, monitoring, and liquidity planning. Ensure full compliance with financial regulations, funding body requirements, and internal financial policies; identify and mitigate financial risks proactively. Lead the implementation and tracking of internal and external audit recommendations and ensure audit readiness across all finance functions. Provide effective line management and leadership to finance team members. Take overall responsibility for the preparation and submission of statutory accounts for the group and subsidiaries, and other regulatory returns. Act as the senior point of contact for external auditors, ensuring the timely provision of audit evidence, high quality working papers, and resolution of audit queries. Lead on the development and maintenance of the organisation's financial statements, accounting policies, and compliance with the Annual Reporting Manual. Ensure monthly production and review of trial balances, balance sheets, and reconciliation of control accounts, maintaining financial accuracy throughout the reporting cycle. Provide expert financial advice and guidance to senior management and non finance colleagues on complex and high value financial issues. Own and maintain the organisation's Strategic Risk Register, ensuring that financial risks are identified, monitored, and mitigated appropriately. Lead on the development and management of the organisation's Capital Plan in line with strategic priorities. Oversee the analysis, review, and reconciliation of income and expenditure variances, ensuring financial accuracy and transparency. Identify and implement improvements to financial systems, controls, and processes; drive efficiencies and cost savings where possible. Contribute to the continuous development of the Finance function by leading strategic projects and supporting organisational change initiatives. Provide leadership and direction for the procurement function, ensuring that purchasing activity is compliant, cost effective, and aligned with the organisation's strategic priorities. Ensure procurement policies and procedures are robust, up to date, and consistently applied across the organisation, including tendering, contract management, and supplier evaluation. Support the Procurement Manager in implementing efficient sourcing strategies, supplier risk assessments, and category management plans to improve value and mitigate commercial risk. Collaborate with senior leaders and budget holders to ensure procurement decisions are financially sound and support long term planning and sustainability. Oversee the development and implementation of procurement KPIs and reporting metrics, ensuring transparency, accountability, and continuous improvement in purchasing practices. General Responsibilities Foster a culture of openness, innovation, and continuous improvement, empowering finance staff to contribute ideas, challenge existing processes, and work collaboratively across departments to enhance financial performance and efficiency. Take a proactive leadership role in maintaining the health, safety, and wellbeing of staff and students by ensuring full compliance with College policies and effective implementation of risk management practices within the Finance function. Champion equality, diversity, and inclusion in all aspects of leadership, decision making, and service delivery; model inclusive behaviours and address unacceptable conduct promptly and constructively. Ensure full compliance with GDPR and data protection regulations in the management and processing of financial and personal data, maintaining high standards of confidentiality and accountability. Lead the implementation and consistent application of College policies and procedures within the finance team; ensure clear communication, compliance monitoring, and timely reporting of any issues. Build and maintain effective working relationships with academic and professional services teams to support organisational goals and deliver a high quality service to staff and students. Actively lead and participate in College wide committees, working groups, and cross functional meetings, contributing financial insight and strategic direction where required. Undertake additional duties commensurate with the seniority of the post, as required by the College Senior Leadership Team or Executive Board, in support of organisational priorities and strategic objectives. Note: The above list of responsibilities provides clarity as to roles and responsibilities; however, this may not be exhaustive and is subject to strategic decisions, business operational needs, legislation, or regulations etc. The role specification does not form part of your contract of employment. Requirements Qualifications Essential Fully qualified accountant (CIMA, ACCA, ACA or equivalent). Relevant leadership or management qualification (e.g. ILM, CMI). Desirable Relevant leadership or management qualification (e.g. ILM, CMI). Experience / Knowledge Essential Significant experience producing statutory Financial Statements and regulatory compliance reporting. Strong experience of managing audits and leading relationships with external auditors. Proven experience of overseeing payroll, ledgers, and financial controls. Extensive experience using Excel for financial modelling and analysis. Demonstrated ability to provide financial support and strategic insight to senior leaders and budget holders. High performing track record in senior finance roles. . click apply for full job details
One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. The Opportunity In the first six months of the Bridewell Academy, you will undergo a comprehensive onboarding programme. You'll be introduced to your manager and assigned buddy, who will support you through the initial stages of your journey. During this time, you'll gain exposure to the Customer Success function and Bridewell as a whole, helping you build a strong understanding of Service Management and Cyber Security. Additionally, you will complete the SANS Foundations course and become acquainted with our learning management systems, setting a solid foundation for your professional development. You'll begin developing knowledge of Bridewell's core services MDR, VMS, and CTI by spending time with service leads and shadowing VMS and CTI sessions. You'll also start your ITIL V4 Foundation and SC-900 Microsoft Security, Compliance, and Identity Fundamentals certifications, while becoming familiar with internal tools such as Swimlane, Cybiquity, and client reporting through shadowing Customer Success Manager (CSM) meetings. Between six and twelve months, you'll complete both certifications and be presenting Weekly and Monthly Service Reviews confidently through internal role plays. You'll be invited to join meetings with more complex clients and participate in escalations to build your escalation management skills. Toward the end of this phase, you'll be introduced to the customers you'll be aligned with as you transition into the next stage of the Academy. From twelve to eighteen months, you'll take ownership of your aligned customers, building and strengthening relationships while delivering the full Customer Success experience. You'll shadow onboarding sessions to understand Bridewell's client onboarding process and work closely with the SOC Transition Lead to develop onboarding capabilities. You'll also take responsibility for client governance activities, including project scoring, SOM updates, CSI, NPS surveys, and JML processes. By the end of the Academy journey, you will be equipped to deliver the Customer Success experience. Confidently managing client relationships, driving proactive service improvements, and owning governance responsibilities that ensure Bridewell's services continue to meet and exceed customer expectations. A degree is preferred but not essential. Minimum grade of 4/C in GCSE English Language and Maths (or equivalent) Three A-levels or five Highers (or equivalent) No work experience is needed this is an entry-level position; we are looking for someone that will show potential for these roles through their transferable skills. Confidence, relationship building, and a self-starter mentality are all welcome- alongside a huge eagerness to learn! Responsibilities CSM Duties: Build and maintain trusted and transparent customer relationships, acting as the day-to-day contact for services provided by Bridewell. Service Reporting: Own end-to-end service reporting across weekly, monthly, and quarterly cycles, building reports, monitoring data trends, and presenting service insights. Lead service reviews with customer stakeholders and drive follow-up actions through to resolution. Customer Communication: Ensure regular communication with customers, starting with shadowing then owning and leading regular check-ins, face to face meetings, events, and reviews. Support Customer Success Managers: Collaborate with your team during reporting periods, onboardings and escalations. Personal Development: Take an active role in your own personal development in customer success, service management and cybersecurity, with ongoing support from Bridewell. This may include participating in training sessions, attending workshops, or pursuing relevant certifications to enhance your skills and career progression. Continual Service Improvement: Regularly assess how the customer is using Bridewell services, are services meeting their needs and identify areas for continuous improvement. Net Promoter Survey (NPS): Get customer feedback via net promoter surveys to develop and improve customer relations and Bridewell services. Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vison care) Location Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion, in particular our Cardiff office. Bridewell values diversity and is an equal opportunity employer. We are dedicated to fostering an inclusive environment where all employees feel respected, supported, and empowered to do their best work. If you require any reasonable adjustments throughout the interview process please let us know.
Nov 25, 2025
Full time
One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. The Opportunity In the first six months of the Bridewell Academy, you will undergo a comprehensive onboarding programme. You'll be introduced to your manager and assigned buddy, who will support you through the initial stages of your journey. During this time, you'll gain exposure to the Customer Success function and Bridewell as a whole, helping you build a strong understanding of Service Management and Cyber Security. Additionally, you will complete the SANS Foundations course and become acquainted with our learning management systems, setting a solid foundation for your professional development. You'll begin developing knowledge of Bridewell's core services MDR, VMS, and CTI by spending time with service leads and shadowing VMS and CTI sessions. You'll also start your ITIL V4 Foundation and SC-900 Microsoft Security, Compliance, and Identity Fundamentals certifications, while becoming familiar with internal tools such as Swimlane, Cybiquity, and client reporting through shadowing Customer Success Manager (CSM) meetings. Between six and twelve months, you'll complete both certifications and be presenting Weekly and Monthly Service Reviews confidently through internal role plays. You'll be invited to join meetings with more complex clients and participate in escalations to build your escalation management skills. Toward the end of this phase, you'll be introduced to the customers you'll be aligned with as you transition into the next stage of the Academy. From twelve to eighteen months, you'll take ownership of your aligned customers, building and strengthening relationships while delivering the full Customer Success experience. You'll shadow onboarding sessions to understand Bridewell's client onboarding process and work closely with the SOC Transition Lead to develop onboarding capabilities. You'll also take responsibility for client governance activities, including project scoring, SOM updates, CSI, NPS surveys, and JML processes. By the end of the Academy journey, you will be equipped to deliver the Customer Success experience. Confidently managing client relationships, driving proactive service improvements, and owning governance responsibilities that ensure Bridewell's services continue to meet and exceed customer expectations. A degree is preferred but not essential. Minimum grade of 4/C in GCSE English Language and Maths (or equivalent) Three A-levels or five Highers (or equivalent) No work experience is needed this is an entry-level position; we are looking for someone that will show potential for these roles through their transferable skills. Confidence, relationship building, and a self-starter mentality are all welcome- alongside a huge eagerness to learn! Responsibilities CSM Duties: Build and maintain trusted and transparent customer relationships, acting as the day-to-day contact for services provided by Bridewell. Service Reporting: Own end-to-end service reporting across weekly, monthly, and quarterly cycles, building reports, monitoring data trends, and presenting service insights. Lead service reviews with customer stakeholders and drive follow-up actions through to resolution. Customer Communication: Ensure regular communication with customers, starting with shadowing then owning and leading regular check-ins, face to face meetings, events, and reviews. Support Customer Success Managers: Collaborate with your team during reporting periods, onboardings and escalations. Personal Development: Take an active role in your own personal development in customer success, service management and cybersecurity, with ongoing support from Bridewell. This may include participating in training sessions, attending workshops, or pursuing relevant certifications to enhance your skills and career progression. Continual Service Improvement: Regularly assess how the customer is using Bridewell services, are services meeting their needs and identify areas for continuous improvement. Net Promoter Survey (NPS): Get customer feedback via net promoter surveys to develop and improve customer relations and Bridewell services. Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vison care) Location Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion, in particular our Cardiff office. Bridewell values diversity and is an equal opportunity employer. We are dedicated to fostering an inclusive environment where all employees feel respected, supported, and empowered to do their best work. If you require any reasonable adjustments throughout the interview process please let us know.
Purpose of the role The Head of IB CDD/KYC is responsible for the strategic leadership, oversight, and continuous enhancement of the Investment Banks CDD/KYC programs within the first line of defence. This role ensures effective detection and mitigation of financial crime risks in line with regulatory expectations, internal policy, and global best practices. The individual will act as a delegate for the Head of IB Financial Crime, representing the function in senior forums and leading strategic initiatives as required. Additionally, the role includes oversight of outsourced and third-party service providers conducting CDD/KYC activities on behalf of the Investment Bank, ensuring quality, regulatory compliance, and performance standards are met. Accountabilities Design, implement, and maintain the CDD / KYC framework for the Investment Bank Own the CDD/KYC strategy and roadmap, ensuring consistency across products, business lines, and jurisdictions Monitor CDD quality and timeliness, driving remediation or process improvement where needed Report on CDD/KYC program performance, risks, and remediation progress to senior management. Drive automation and efficiency (e.g., using KYC utilities, AI-based screening, workflow tools). Coordinate system and data enhancements for better CDD/KYC recordkeeping and analytics Data-driven mindset; experience with CDD systems and workflow automation is a plus Lead, mentor, and develop a high-performing team of Financial Crime professionals. Foster strong cross-functional relationships with Compliance, Risk, Technology, Operations, Legal, and Business Units. Influence key stakeholders to drive improvements and maintain a strong financial crime control environment. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nov 25, 2025
Full time
Purpose of the role The Head of IB CDD/KYC is responsible for the strategic leadership, oversight, and continuous enhancement of the Investment Banks CDD/KYC programs within the first line of defence. This role ensures effective detection and mitigation of financial crime risks in line with regulatory expectations, internal policy, and global best practices. The individual will act as a delegate for the Head of IB Financial Crime, representing the function in senior forums and leading strategic initiatives as required. Additionally, the role includes oversight of outsourced and third-party service providers conducting CDD/KYC activities on behalf of the Investment Bank, ensuring quality, regulatory compliance, and performance standards are met. Accountabilities Design, implement, and maintain the CDD / KYC framework for the Investment Bank Own the CDD/KYC strategy and roadmap, ensuring consistency across products, business lines, and jurisdictions Monitor CDD quality and timeliness, driving remediation or process improvement where needed Report on CDD/KYC program performance, risks, and remediation progress to senior management. Drive automation and efficiency (e.g., using KYC utilities, AI-based screening, workflow tools). Coordinate system and data enhancements for better CDD/KYC recordkeeping and analytics Data-driven mindset; experience with CDD systems and workflow automation is a plus Lead, mentor, and develop a high-performing team of Financial Crime professionals. Foster strong cross-functional relationships with Compliance, Risk, Technology, Operations, Legal, and Business Units. Influence key stakeholders to drive improvements and maintain a strong financial crime control environment. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
