Coca-Cola Europacific Partners
East Kilbride, Lanarkshire
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? What you become part of: Our EQS team based in MK are responsible for unparalleled customer service and support for all our equipment and new equipment installations. Working with internal & external customers to deliver exceptional service. There are several pillars within EQS; Customer Service, Logistics, Supply planning, Technical Services & Field Engineering, who all work in partnership to drive service and efficiencies for our business and our customers. What to expect: The QSE Coordinator is responsible for maintaining standards and ensuring compliance to the QSE Management System in Equipment Services (both site and field). Key responsibilities include: Facilitating legal compliance to statutory and mandatory inspections Undertaking/facilitating safety and environment monitoring as defined in SMP and EMP Undertaking internal audits to verify that working practices are safe, maintain quality and minimize the impact on the environment as well as meeting the CCEP Standards Supporting external auditors with their audit process Supporting Quality, Safety and Environmental initiatives to ensure compliance and minimize risks Formally train others in relevant QSE subjects, such as CoSHH, Planned EOSH Inspections, Hazard awareness, Sensory Awareness and management of wastes Promoting and coach QSE behaviors, by example and support site teams in pursuit of QSE excellence What we expect of you Good verbal and written communication skills Working knowledge of MS Office Practical experience of workplace safety auditing or product/environment testing Practical experience of undertaking risk assessments (quality, safety or environment) IOSH Managing Safety/NEBOSH General Certification in OHS would be desirable, together with NEBOSH Environment qualification Strong team player Ability to problem solve Basic knowledge of ISO 9000, 14001 & 45001 (internal auditor would be advantageous) The closing date for applications is 10/04/26 We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Apr 05, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? What you become part of: Our EQS team based in MK are responsible for unparalleled customer service and support for all our equipment and new equipment installations. Working with internal & external customers to deliver exceptional service. There are several pillars within EQS; Customer Service, Logistics, Supply planning, Technical Services & Field Engineering, who all work in partnership to drive service and efficiencies for our business and our customers. What to expect: The QSE Coordinator is responsible for maintaining standards and ensuring compliance to the QSE Management System in Equipment Services (both site and field). Key responsibilities include: Facilitating legal compliance to statutory and mandatory inspections Undertaking/facilitating safety and environment monitoring as defined in SMP and EMP Undertaking internal audits to verify that working practices are safe, maintain quality and minimize the impact on the environment as well as meeting the CCEP Standards Supporting external auditors with their audit process Supporting Quality, Safety and Environmental initiatives to ensure compliance and minimize risks Formally train others in relevant QSE subjects, such as CoSHH, Planned EOSH Inspections, Hazard awareness, Sensory Awareness and management of wastes Promoting and coach QSE behaviors, by example and support site teams in pursuit of QSE excellence What we expect of you Good verbal and written communication skills Working knowledge of MS Office Practical experience of workplace safety auditing or product/environment testing Practical experience of undertaking risk assessments (quality, safety or environment) IOSH Managing Safety/NEBOSH General Certification in OHS would be desirable, together with NEBOSH Environment qualification Strong team player Ability to problem solve Basic knowledge of ISO 9000, 14001 & 45001 (internal auditor would be advantageous) The closing date for applications is 10/04/26 We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Payroll & Benefits Co-Ordinator Location: Derby, GB Remote Work: 0 days at home (site based) With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Job Title: Payroll and Benefits Co-Ordinator Getinge UKI are seeking a highly organised and due-diligent Payroll & Benefits Co-Ordinator. In this exciting role, you'll take ownership of our end-to-end payroll and benefits service while also overseeing our company fleet. You'll ensure every colleague is paid accurately and on time, supported through clear and well-managed benefits, and that our fleet operations run smoothly and efficiently. Alongside payroll and benefits, you'll manage key elements of our fleet administration including company cars, salary sacrifice scheme, insurance, compliance and supplier relationships. You'll also play a key role in improving processes, reporting and the overall colleague experience across payroll, benefits and fleet. Key duties and responsibilities: Fleet Manage the full vehicle lifecycle: ordering, delivery, handover, maintenance scheduling, and renewals. Monitor fleet costs, mileage, fuel & EV usage and relevant reporting to support the expense claim process, budgeting and forecasting. Ensure all vehicles comply with legal, safety and insurance requirements (MOTs, servicing, tax, driver documentation). Act as the main point of contact for fleet queries from colleagues and managers. Manage relationships with fleet providers, leasing companies, insurers and maintenance partners. Maintain up-to-date fleet records and support ongoing improvements to fleet processes and policies. Processing payment of fines and deductions where appropriate. Payroll Manage end-to-end UK payroll for colleagues across Getinge, ensuring accuracy, compliance and on-time payments. Maintain and verify payroll data (hours, overtime, bonuses, deductions, absences, contractual changes). Ensure and document timely and accurate payments to HMRC, Pension providers and our third party payroll provider. Stay up-to date with UK & IE payroll and employment tax regulations Monitor Minimum wage Benefits & Pensions Administer and reconcile pension schemes, ensuring full compliance with auto-enrolment and statutory requirements. Manage relationships with benefit providers. Oversee benefits including private medical insurance, life assurance, company cars and salary sacrifice schemes. Support colleagues with benefit queries and maintain accurate benefit records and reporting. Compile and submit P11D data to our third party payroll provider. Who you are: At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence. They never compromise on quality and always act responsibly remembering that our customers always come first. They enjoy collaboration and working in diverse and international teams and embrace the future. If you love change, we can make sure that you stay that way! Knowledge, Skills and Experience: Significant experience managing end-to-end UK payroll, ideally including hourly-paid and salaried colleagues and/or multi-site environments. Strong knowledge of UK payroll legislation, taxation and pensions, including auto-enrolment. Confident user of payroll systems (experience with People First & Itrent tools is a bonus). Strong Excel skills - comfortable with pivot tables, VLOOKUP/XLOOKUP, SUMIF/S and using spreadsheets to reconcile and analyse data. High level of accuracy and attention to detail, with a focus on compliance and controls. Experience administering or supporting a fleet function, or the ability to quickly learn and manage fleet operations is highly desired Experience working on system improvements, automation or finance system implementations and managing a sharepoint site is desirable Experience of benefits administration would be highly desirable What we offer: We offer a competitive compensation and benefits package, to ensure we support your well-being and goals. We understand that a healthy work-life balance is important, so we offer a flexible approach to working patterns as well as a range of enhanced family friendly policies. Along with a competitive salary, we offer private healthcare, shopping discounts through Perkbox, and an Employee Assistance Programme. We have achieved the Better Health at Work Scheme Gold Award, through providing a range of resources, meetings, activities and training to employees to support their physical and mental health and wellbeing. About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Apr 05, 2026
Full time
Payroll & Benefits Co-Ordinator Location: Derby, GB Remote Work: 0 days at home (site based) With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Job Title: Payroll and Benefits Co-Ordinator Getinge UKI are seeking a highly organised and due-diligent Payroll & Benefits Co-Ordinator. In this exciting role, you'll take ownership of our end-to-end payroll and benefits service while also overseeing our company fleet. You'll ensure every colleague is paid accurately and on time, supported through clear and well-managed benefits, and that our fleet operations run smoothly and efficiently. Alongside payroll and benefits, you'll manage key elements of our fleet administration including company cars, salary sacrifice scheme, insurance, compliance and supplier relationships. You'll also play a key role in improving processes, reporting and the overall colleague experience across payroll, benefits and fleet. Key duties and responsibilities: Fleet Manage the full vehicle lifecycle: ordering, delivery, handover, maintenance scheduling, and renewals. Monitor fleet costs, mileage, fuel & EV usage and relevant reporting to support the expense claim process, budgeting and forecasting. Ensure all vehicles comply with legal, safety and insurance requirements (MOTs, servicing, tax, driver documentation). Act as the main point of contact for fleet queries from colleagues and managers. Manage relationships with fleet providers, leasing companies, insurers and maintenance partners. Maintain up-to-date fleet records and support ongoing improvements to fleet processes and policies. Processing payment of fines and deductions where appropriate. Payroll Manage end-to-end UK payroll for colleagues across Getinge, ensuring accuracy, compliance and on-time payments. Maintain and verify payroll data (hours, overtime, bonuses, deductions, absences, contractual changes). Ensure and document timely and accurate payments to HMRC, Pension providers and our third party payroll provider. Stay up-to date with UK & IE payroll and employment tax regulations Monitor Minimum wage Benefits & Pensions Administer and reconcile pension schemes, ensuring full compliance with auto-enrolment and statutory requirements. Manage relationships with benefit providers. Oversee benefits including private medical insurance, life assurance, company cars and salary sacrifice schemes. Support colleagues with benefit queries and maintain accurate benefit records and reporting. Compile and submit P11D data to our third party payroll provider. Who you are: At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence. They never compromise on quality and always act responsibly remembering that our customers always come first. They enjoy collaboration and working in diverse and international teams and embrace the future. If you love change, we can make sure that you stay that way! Knowledge, Skills and Experience: Significant experience managing end-to-end UK payroll, ideally including hourly-paid and salaried colleagues and/or multi-site environments. Strong knowledge of UK payroll legislation, taxation and pensions, including auto-enrolment. Confident user of payroll systems (experience with People First & Itrent tools is a bonus). Strong Excel skills - comfortable with pivot tables, VLOOKUP/XLOOKUP, SUMIF/S and using spreadsheets to reconcile and analyse data. High level of accuracy and attention to detail, with a focus on compliance and controls. Experience administering or supporting a fleet function, or the ability to quickly learn and manage fleet operations is highly desired Experience working on system improvements, automation or finance system implementations and managing a sharepoint site is desirable Experience of benefits administration would be highly desirable What we offer: We offer a competitive compensation and benefits package, to ensure we support your well-being and goals. We understand that a healthy work-life balance is important, so we offer a flexible approach to working patterns as well as a range of enhanced family friendly policies. Along with a competitive salary, we offer private healthcare, shopping discounts through Perkbox, and an Employee Assistance Programme. We have achieved the Better Health at Work Scheme Gold Award, through providing a range of resources, meetings, activities and training to employees to support their physical and mental health and wellbeing. About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Murphy is recruiting for a Senior Design Manager to work with the Energy Team on the National Grid, ETP Framework. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Manager: Lead the engineering design delivery of existing major National Grid 400kV and 132kV Substation new build project Lead Design Management requirements at tender and/or Early Contractor Engagement stage and allocate resources as appropriate during tender, FEED, and detailed design stages. Integrate multiple engineering disciplines including HV Plant, Protection and Control, HV Cables, Overhead Lines and Civils from a combination of internal and external designers and OEMs. Where applicable undertake the role of Principal Design Representative on project(s) ensuring design information is being suitable managed to the various roles and compliant with the requirements of CDM 2015 Regulations Involvement in the development of Business Unit and Group Design Management continual process improvement activities Review design pack submissions as required for technical compliance, quality and completeness. Develop and assist the project Planners with maintaining the design and engineering aspect of programmes. Monitor and expedite key engineering programme issues including the procurement of services and equipment to the Business Unit Procurement function. Review and liaise with internal Temporary Works Coordinators and Designers to ensure appropriate consideration of constructability and required permanent works. Manage compliance with Standards and Client requirements and assist in monitoring to ensure working to standard requirements. Ensure an understanding of, and an influence on the contracts Design Consultants are working under including their fees, schedule of services, programme, and liabilities and warranties. Review and comment the payment applications from consultants and pass to the contract surveyor for processing and payment. Still interested, does this sound like you? Experience managing multi-disciplinary design packages on Power, Transmission / Distribution or Major Civils Project. Experience carrying out the role of Principal Designer Representative under CDM 2015 Experience of delivery of substation projects for UK Transmission Service Operators (SSEN, National Grid, Scottish Power Energy Networks, NIE Networks) is desirable. Membership of a UK Engineering institute What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Jack Roberts on to discuss in more detail. Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
Apr 05, 2026
Full time
Murphy is recruiting for a Senior Design Manager to work with the Energy Team on the National Grid, ETP Framework. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Manager: Lead the engineering design delivery of existing major National Grid 400kV and 132kV Substation new build project Lead Design Management requirements at tender and/or Early Contractor Engagement stage and allocate resources as appropriate during tender, FEED, and detailed design stages. Integrate multiple engineering disciplines including HV Plant, Protection and Control, HV Cables, Overhead Lines and Civils from a combination of internal and external designers and OEMs. Where applicable undertake the role of Principal Design Representative on project(s) ensuring design information is being suitable managed to the various roles and compliant with the requirements of CDM 2015 Regulations Involvement in the development of Business Unit and Group Design Management continual process improvement activities Review design pack submissions as required for technical compliance, quality and completeness. Develop and assist the project Planners with maintaining the design and engineering aspect of programmes. Monitor and expedite key engineering programme issues including the procurement of services and equipment to the Business Unit Procurement function. Review and liaise with internal Temporary Works Coordinators and Designers to ensure appropriate consideration of constructability and required permanent works. Manage compliance with Standards and Client requirements and assist in monitoring to ensure working to standard requirements. Ensure an understanding of, and an influence on the contracts Design Consultants are working under including their fees, schedule of services, programme, and liabilities and warranties. Review and comment the payment applications from consultants and pass to the contract surveyor for processing and payment. Still interested, does this sound like you? Experience managing multi-disciplinary design packages on Power, Transmission / Distribution or Major Civils Project. Experience carrying out the role of Principal Designer Representative under CDM 2015 Experience of delivery of substation projects for UK Transmission Service Operators (SSEN, National Grid, Scottish Power Energy Networks, NIE Networks) is desirable. Membership of a UK Engineering institute What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Jack Roberts on to discuss in more detail. Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
The HR & Recruitment Coordinator supports the HR department in delivering a high quality, efficient, and compliant HR service across the Scolmore Group. This role plays a vital part in recruitment, onboarding, employee relations, and general HR administration, ensuring a positive employee experience and the smooth operation of HR processes. Key Responsibilities Recruitment & Onboarding Manage the end to end recruitment process, including drafting and posting vacancy adverts, sharing applications with hiring managers, and coordinating interview schedules. Support managers during the shortlisting and interviewing stages. Liaise effectively with recruitment agencies and hiring managers to ensure a smooth and timely hiring process. Deliver or support with onboarding activities, including conducting new starter inductions. HR Administration Provide comprehensive clerical and administrative support to the HR team and the wider business. Prepare and process documentation, reports, and records relating to recruitment, training, performance, employee relations, and other HR activities. Coordinate HR related activities such as booking meetings and training sessions, managing attendance, and arranging refreshments when required. Provide administrative support for family friendly policies, queries, and casework. Work with the HR & Payroll Administrator to coordinate starter and leaver processes, including calculating final pay when needed. Assist the HR & Payroll Administrator in maintaining accurate payroll records, including data on absence, leave, bonuses, and other changes. Support the development, maintenance, and organisation of HR content on SharePoint. Ensure HR processes comply with employment legislation and internal company policies. Assist with internal audits, data requests, and other compliance related activities. Employee Relations & Support Act as the first point of contact for HR related queries, managing the HR inbox and responding in a timely and helpful manner. Provide administrative support for investigations, disciplinary hearings, and grievance procedures. Training & Development Submit training requests through the L&D Portal on behalf of line managers and prepare study agreements when required. Sickness Administration Monitor sickness absence notifications and ensure all relevant details are recorded accurately. Ensure line managers complete return to work forms and self certification documents for employees. Track absence trigger points and notify line managers, escalating cases to the HR Advisors when necessary. Prepare absence related correspondence and invitations on behalf of line managers. Chase outstanding documentation, file completed records and update the HRIS to ensure absence related reminders are correctly managed. Essential knowledge, experience and skills Previous experience in an HR Administrative or Co-ordinator role. Understanding of UK employment law and HR best practice, including recruitment, right to work checks, absence management, and family friendly policies. Basic understanding of disciplinary and grievance processes and the ability to support investigations and hearings. Familiarity with GDPR and HR data handling requirements, including confidentiality and secure record keeping. Awareness of payroll processes, including starters, leavers, pay adjustments, and absence related inputs. Strong administration and organisational skills, with the ability to manage multiple processes simultaneously. High level of accuracy and attention to detail, especially when maintaining records or preparing data for payroll. Proficient in Microsoft Office 365, particularly Outlook, Word, Excel, SharePoint, and Teams. Experience using HR Information Systems (HRIS) for maintaining employee records, reporting, and tracking absences (can be trained but desirable). Desirable knowledge, experience and skills CIPD Level 3 or above Benefits Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
Apr 04, 2026
Full time
The HR & Recruitment Coordinator supports the HR department in delivering a high quality, efficient, and compliant HR service across the Scolmore Group. This role plays a vital part in recruitment, onboarding, employee relations, and general HR administration, ensuring a positive employee experience and the smooth operation of HR processes. Key Responsibilities Recruitment & Onboarding Manage the end to end recruitment process, including drafting and posting vacancy adverts, sharing applications with hiring managers, and coordinating interview schedules. Support managers during the shortlisting and interviewing stages. Liaise effectively with recruitment agencies and hiring managers to ensure a smooth and timely hiring process. Deliver or support with onboarding activities, including conducting new starter inductions. HR Administration Provide comprehensive clerical and administrative support to the HR team and the wider business. Prepare and process documentation, reports, and records relating to recruitment, training, performance, employee relations, and other HR activities. Coordinate HR related activities such as booking meetings and training sessions, managing attendance, and arranging refreshments when required. Provide administrative support for family friendly policies, queries, and casework. Work with the HR & Payroll Administrator to coordinate starter and leaver processes, including calculating final pay when needed. Assist the HR & Payroll Administrator in maintaining accurate payroll records, including data on absence, leave, bonuses, and other changes. Support the development, maintenance, and organisation of HR content on SharePoint. Ensure HR processes comply with employment legislation and internal company policies. Assist with internal audits, data requests, and other compliance related activities. Employee Relations & Support Act as the first point of contact for HR related queries, managing the HR inbox and responding in a timely and helpful manner. Provide administrative support for investigations, disciplinary hearings, and grievance procedures. Training & Development Submit training requests through the L&D Portal on behalf of line managers and prepare study agreements when required. Sickness Administration Monitor sickness absence notifications and ensure all relevant details are recorded accurately. Ensure line managers complete return to work forms and self certification documents for employees. Track absence trigger points and notify line managers, escalating cases to the HR Advisors when necessary. Prepare absence related correspondence and invitations on behalf of line managers. Chase outstanding documentation, file completed records and update the HRIS to ensure absence related reminders are correctly managed. Essential knowledge, experience and skills Previous experience in an HR Administrative or Co-ordinator role. Understanding of UK employment law and HR best practice, including recruitment, right to work checks, absence management, and family friendly policies. Basic understanding of disciplinary and grievance processes and the ability to support investigations and hearings. Familiarity with GDPR and HR data handling requirements, including confidentiality and secure record keeping. Awareness of payroll processes, including starters, leavers, pay adjustments, and absence related inputs. Strong administration and organisational skills, with the ability to manage multiple processes simultaneously. High level of accuracy and attention to detail, especially when maintaining records or preparing data for payroll. Proficient in Microsoft Office 365, particularly Outlook, Word, Excel, SharePoint, and Teams. Experience using HR Information Systems (HRIS) for maintaining employee records, reporting, and tracking absences (can be trained but desirable). Desirable knowledge, experience and skills CIPD Level 3 or above Benefits Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking Site Location: Scolmore House, Tamworth, B79 7UL
Get Staffed Online Recruitment Limited
Aylesford, Kent
Planning Coordinator (Full-Time, Permanent) On site - Aylesford, Kent Unlock your potential with our client. Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognized for their deep expertise, commitment to excellence, and bold innovation which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you'll find direction, opportunity, and belonging with them. What is a Planning Coordinator at our client? This role is responsible for supporting the Production Planners with the administrative aspects of production to ensure documentation and logistics of raw material are aligned with company compliances and operation deadlines. Using the system to produce Batch Documents in conjunction with the schedules and to issue and book finished goods into stock after production in a timely and efficient manner. Communicate effectively with departments such as Customer Support, Quality, Warehouse and Production to help ensure schedule adherence and help with completion of objectives. What's in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary bonus Access to flexible pay with Aslan What to expect: Raising all our client's Solutions Batch Documents in agreed timescales to meet operation deadlines. Check for any Dynamic formulation products. Prepare Customer Sample Batch Documents, DF check, and write off raw material after completion of job. Finished goods to be booked into system after completion to enable goods to be dispatched. Raw material allocation following company procedures and liaising with Prep Room to support stock rotation. Request and Track Raw material transfers aligned with production deadlines. Provide the Loading instructions and Spec labels as part of the batch document. Liaise with relevant departments to ensure raw materials arrive and can be sampled in necessary timescales to achieve operation deadlines. Support / Cover daily planning of the production / packing programs as and when required. Dealing with allocation or document queries and authorizing batch changes for Production / Warehouse. Minimizing plan changes wherever possible by working closely with production Team Leaders to match workload with resource. Participation in meetings as requested. Any other ad-hoc duties as requested by Production Planner or Line Manager. Does this sound like you: Education to Degree level or equivalent, such as CPIM certification, is an advantage. Advanced Excel skills are highly desirable. Excellent communication skills. High attention to detail, analytical and problem-solving skills. Ability to manage pressure and conflicting demands, using initiative to prioritise tasks and workload to meet deadlines. Interested? Our client would love to hear from you! Click apply and complete your application.
Apr 03, 2026
Full time
Planning Coordinator (Full-Time, Permanent) On site - Aylesford, Kent Unlock your potential with our client. Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognized for their deep expertise, commitment to excellence, and bold innovation which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you'll find direction, opportunity, and belonging with them. What is a Planning Coordinator at our client? This role is responsible for supporting the Production Planners with the administrative aspects of production to ensure documentation and logistics of raw material are aligned with company compliances and operation deadlines. Using the system to produce Batch Documents in conjunction with the schedules and to issue and book finished goods into stock after production in a timely and efficient manner. Communicate effectively with departments such as Customer Support, Quality, Warehouse and Production to help ensure schedule adherence and help with completion of objectives. What's in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary bonus Access to flexible pay with Aslan What to expect: Raising all our client's Solutions Batch Documents in agreed timescales to meet operation deadlines. Check for any Dynamic formulation products. Prepare Customer Sample Batch Documents, DF check, and write off raw material after completion of job. Finished goods to be booked into system after completion to enable goods to be dispatched. Raw material allocation following company procedures and liaising with Prep Room to support stock rotation. Request and Track Raw material transfers aligned with production deadlines. Provide the Loading instructions and Spec labels as part of the batch document. Liaise with relevant departments to ensure raw materials arrive and can be sampled in necessary timescales to achieve operation deadlines. Support / Cover daily planning of the production / packing programs as and when required. Dealing with allocation or document queries and authorizing batch changes for Production / Warehouse. Minimizing plan changes wherever possible by working closely with production Team Leaders to match workload with resource. Participation in meetings as requested. Any other ad-hoc duties as requested by Production Planner or Line Manager. Does this sound like you: Education to Degree level or equivalent, such as CPIM certification, is an advantage. Advanced Excel skills are highly desirable. Excellent communication skills. High attention to detail, analytical and problem-solving skills. Ability to manage pressure and conflicting demands, using initiative to prioritise tasks and workload to meet deadlines. Interested? Our client would love to hear from you! Click apply and complete your application.
Looking to join a well-established organisation with a strong community focus? Offering flexible time working - 40 weeks per year 40 hours per week, Monday to Saturday Are you an experienced transport or logistics professional with a passion for operational excellence, compliance, and delivering a safe, high-quality passenger service? We're recruiting a Fleet Coordinator to lead and develop passenger transport operations for a respected organisation based on the outskirts of Woodbridge, Suffolk. This role requires experience in transport coordination or fleet management, strong leadership skills, and the ability to confidently oversee compliance, customer relationships and operational planning. You will take full responsibility for the transport function, managing fleet operations, leading drivers and support staff, ensuring regulatory compliance, and driving continuous service improvement. What you'll be doing: Leading, supervising and developing drivers and passenger assistants, fostering a professional, accountable and safety-first culture Planning and coordinating daily passenger routes, ensuring optimum capacity, efficiency and reliability Acting as the first point of contact for transport enquiries, managing feedback and resolving complaints with professionalism and care Ensuring all vehicles are roadworthy, compliant and maintained in accordance with UK legislation, including licence checks, permits and defect reporting Overseeing additional transport requirements during peak periods, including coordinating airport and rail transfers Supporting annual budget preparation and monitoring expenditure, identifying efficiencies and cost-saving opportunities We're looking for someone who is: Experienced in transport planning, fleet coordination or logistics management A confident and capable leader, able to motivate and develop a small operational team Highly organised, analytical and able to manage complex logistical challenges under pressure Knowledgeable in compliance, health and safety, and vehicle regulatory requirements A professional communicator, comfortable engaging with families, colleagues and external partners At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised service. Our mission is simple: to create positive relationships with all clients and candidates, and to be known for honesty, transparency, and thoughtfulness.
Apr 03, 2026
Full time
Looking to join a well-established organisation with a strong community focus? Offering flexible time working - 40 weeks per year 40 hours per week, Monday to Saturday Are you an experienced transport or logistics professional with a passion for operational excellence, compliance, and delivering a safe, high-quality passenger service? We're recruiting a Fleet Coordinator to lead and develop passenger transport operations for a respected organisation based on the outskirts of Woodbridge, Suffolk. This role requires experience in transport coordination or fleet management, strong leadership skills, and the ability to confidently oversee compliance, customer relationships and operational planning. You will take full responsibility for the transport function, managing fleet operations, leading drivers and support staff, ensuring regulatory compliance, and driving continuous service improvement. What you'll be doing: Leading, supervising and developing drivers and passenger assistants, fostering a professional, accountable and safety-first culture Planning and coordinating daily passenger routes, ensuring optimum capacity, efficiency and reliability Acting as the first point of contact for transport enquiries, managing feedback and resolving complaints with professionalism and care Ensuring all vehicles are roadworthy, compliant and maintained in accordance with UK legislation, including licence checks, permits and defect reporting Overseeing additional transport requirements during peak periods, including coordinating airport and rail transfers Supporting annual budget preparation and monitoring expenditure, identifying efficiencies and cost-saving opportunities We're looking for someone who is: Experienced in transport planning, fleet coordination or logistics management A confident and capable leader, able to motivate and develop a small operational team Highly organised, analytical and able to manage complex logistical challenges under pressure Knowledgeable in compliance, health and safety, and vehicle regulatory requirements A professional communicator, comfortable engaging with families, colleagues and external partners At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised service. Our mission is simple: to create positive relationships with all clients and candidates, and to be known for honesty, transparency, and thoughtfulness.
NewCourt Surgery is looking for a salaried GP to join our highly experienced andfriendly team for 4 sessions a week on Tuesdays and Wednesdays finishing at 6:30pm on both days. Main duties of the job Thepostholder will consult with patients dealing with a wide range of health needsin a primary care setting, ensuring the highest standards of care for all ofour patients. To take part in areas including clinical auditing and data collection. Contribute to QOF & IIF requirements and recording data appropriately Attend team meetings and other clinical meetings as necessary. In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a GP working with primary care, as set by Royal College of General Practitioners, General Medical Council, all other Royal Colleges and Councils applicable to the staff within the Practice, Department of Health, ICB, CQC, and all other regulatory and standard setting organisations. About us NewCourt Surgery aim to deliver high quality, compassionate care that empowers ourpatients to take responsibility for their own health. We are a family friendlypractice that strives to combine both innovation and traditional values, weprovide continuity of care, respect and dignity for every patient. We foster a supportive learning environmentthat encourages the growth and development of our team whilst continuouslyimproving our services. New Court Surgery is a part of the North WiltshireBorder Primary Care Network. We areresponsible for 9900 patients, we have a diverse range of patients. The practiceis made up of 3 GP Partners, 2 Salaried GPs, 2 Advanced Nurse Practitioners, 3Practice Nurses, 2 Health Care Assistants, 1 Phlebotomist we also have thesupport of Clinical Pharmacists, Pharmacy Technicians, SpecialistPractitioners, Care Co-ordinators, Social Prescribers and Health and WellbeingCoaches. Along with a strong management team, and a full team of experienced Receptionists/Administrators/Secretaries. We are well supported by a specialistpractitioner team who undertake the majority of house visits, alongsidethe Living Well team (including a social prescriber and health coach). Theywork closely with care services and a practice-based care coordinator toaddress wider care needs Job responsibilities Clinical responsibilities: In accordance with the practice timetable, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, administration and correspondence in a timely fashion. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness. Developing care plans for health in consultation with patients and in line with current practice disease management protocols. Providing counselling and health education. Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. Recording clear and concise consultation notes to agreed standards. Compiling and issuing computer-generated acute and repeat prescriptions. Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice. Contributing to evaluation/audit and clinical standard setting within the organisation. Contributing to the development of computer-based patient records. Contributing to the summarising of patient records and read-coding patient data. Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management of the own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Providing advice on the correct and safe management of the specimen process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) Hand hygiene standards for self and others Managing directly all incidents of accidental exposure Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager Safe management of sharps use, storage and disposal Maintenance of own clean working environment Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management, including handling, segregation, and container use Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights. In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met . click apply for full job details
Apr 03, 2026
Full time
NewCourt Surgery is looking for a salaried GP to join our highly experienced andfriendly team for 4 sessions a week on Tuesdays and Wednesdays finishing at 6:30pm on both days. Main duties of the job Thepostholder will consult with patients dealing with a wide range of health needsin a primary care setting, ensuring the highest standards of care for all ofour patients. To take part in areas including clinical auditing and data collection. Contribute to QOF & IIF requirements and recording data appropriately Attend team meetings and other clinical meetings as necessary. In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a GP working with primary care, as set by Royal College of General Practitioners, General Medical Council, all other Royal Colleges and Councils applicable to the staff within the Practice, Department of Health, ICB, CQC, and all other regulatory and standard setting organisations. About us NewCourt Surgery aim to deliver high quality, compassionate care that empowers ourpatients to take responsibility for their own health. We are a family friendlypractice that strives to combine both innovation and traditional values, weprovide continuity of care, respect and dignity for every patient. We foster a supportive learning environmentthat encourages the growth and development of our team whilst continuouslyimproving our services. New Court Surgery is a part of the North WiltshireBorder Primary Care Network. We areresponsible for 9900 patients, we have a diverse range of patients. The practiceis made up of 3 GP Partners, 2 Salaried GPs, 2 Advanced Nurse Practitioners, 3Practice Nurses, 2 Health Care Assistants, 1 Phlebotomist we also have thesupport of Clinical Pharmacists, Pharmacy Technicians, SpecialistPractitioners, Care Co-ordinators, Social Prescribers and Health and WellbeingCoaches. Along with a strong management team, and a full team of experienced Receptionists/Administrators/Secretaries. We are well supported by a specialistpractitioner team who undertake the majority of house visits, alongsidethe Living Well team (including a social prescriber and health coach). Theywork closely with care services and a practice-based care coordinator toaddress wider care needs Job responsibilities Clinical responsibilities: In accordance with the practice timetable, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, administration and correspondence in a timely fashion. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness. Developing care plans for health in consultation with patients and in line with current practice disease management protocols. Providing counselling and health education. Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. Recording clear and concise consultation notes to agreed standards. Compiling and issuing computer-generated acute and repeat prescriptions. Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice. Contributing to evaluation/audit and clinical standard setting within the organisation. Contributing to the development of computer-based patient records. Contributing to the summarising of patient records and read-coding patient data. Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management of the own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Providing advice on the correct and safe management of the specimen process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) Hand hygiene standards for self and others Managing directly all incidents of accidental exposure Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager Safe management of sharps use, storage and disposal Maintenance of own clean working environment Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management, including handling, segregation, and container use Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights. In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met . click apply for full job details
We are seeking an enthusiastic and committed GP Partner to join our friendly, well established training practice serving approximately 16,500 patients in Hertfordshire. Main duties of the job As a GP Partner, you will play a key role in delivering high quality, patient centred primary care while contributing to the strategic leadership, operational management & future development of the practice. The role combines clinical excellence with shared responsibility for governance, work force development and financial sustainability, along side active engagement within our PCN, to support collaborative working and service development across the locality. This is an exciting opportunity for an experienced GP who is motivated to help shape the future of General Practice within a supportive and collaborative team environment. About us We are friendly, well established training practice located in Hemel Hempstead, Hertfordshire.Our practice is committed to delivering high quality care, patient outcomes and providing continuity of care to our local population. We pride ourselves on being a supportive and collaborative team with a wealth of experience across all roles. Our multidisciplinary team currently includes GP Partners, Salaried GPs, Registrars, Paramedic, Nursing team, HCAs, GPAs, Clinical Pharmacists, First contact physiotherapist, Social prescriber, Mental Health Nurse, Care Coordinator and a dedicated administrative and secretarial staff. Job responsibilities Key Clinical responsibilities: Provide comprehensive GMS to patients Undertake face to face, telephone and online consultations Manage acute and routine presentations Conduct home visits Review pathology results, clinical correspondence and patient queries Authorise repeat prescriptions and medication reviews Maintain accurate contemporaneous clinical records Work collaboratively within the multidisciplinary team Participate in duty rota and same day access where applicable Support training and supervision of registrars (if appropriate) Person Specification Experience GMC registration with licence to practice Inclusion on the NHS GP Performance List MRCGP Commitment to high quality patient centred care Ability to work effectively within a multidisciplinary team Leadership skills and wiliness to contribute to practice management Contribute to strategic planning and practice development Participate in partnership meetings and decision making processes Share responsibility for clinical governance and quality improvement Support workforce planning and team development Take lead responsibility for one or two agreed practice portfolios Contributing to service development, quality improvement and strategic growth in areas aligned with individual skills and interests Contribute to financial sustainability and business management Assist with maintaining regulatory compliance (CQC, NHS contractual requirements) Promote a positive, inclusive and supportive practice culture Interest in teaching, training or leadership roles Knowledge of EMIS clinical system Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 03, 2026
Full time
We are seeking an enthusiastic and committed GP Partner to join our friendly, well established training practice serving approximately 16,500 patients in Hertfordshire. Main duties of the job As a GP Partner, you will play a key role in delivering high quality, patient centred primary care while contributing to the strategic leadership, operational management & future development of the practice. The role combines clinical excellence with shared responsibility for governance, work force development and financial sustainability, along side active engagement within our PCN, to support collaborative working and service development across the locality. This is an exciting opportunity for an experienced GP who is motivated to help shape the future of General Practice within a supportive and collaborative team environment. About us We are friendly, well established training practice located in Hemel Hempstead, Hertfordshire.Our practice is committed to delivering high quality care, patient outcomes and providing continuity of care to our local population. We pride ourselves on being a supportive and collaborative team with a wealth of experience across all roles. Our multidisciplinary team currently includes GP Partners, Salaried GPs, Registrars, Paramedic, Nursing team, HCAs, GPAs, Clinical Pharmacists, First contact physiotherapist, Social prescriber, Mental Health Nurse, Care Coordinator and a dedicated administrative and secretarial staff. Job responsibilities Key Clinical responsibilities: Provide comprehensive GMS to patients Undertake face to face, telephone and online consultations Manage acute and routine presentations Conduct home visits Review pathology results, clinical correspondence and patient queries Authorise repeat prescriptions and medication reviews Maintain accurate contemporaneous clinical records Work collaboratively within the multidisciplinary team Participate in duty rota and same day access where applicable Support training and supervision of registrars (if appropriate) Person Specification Experience GMC registration with licence to practice Inclusion on the NHS GP Performance List MRCGP Commitment to high quality patient centred care Ability to work effectively within a multidisciplinary team Leadership skills and wiliness to contribute to practice management Contribute to strategic planning and practice development Participate in partnership meetings and decision making processes Share responsibility for clinical governance and quality improvement Support workforce planning and team development Take lead responsibility for one or two agreed practice portfolios Contributing to service development, quality improvement and strategic growth in areas aligned with individual skills and interests Contribute to financial sustainability and business management Assist with maintaining regulatory compliance (CQC, NHS contractual requirements) Promote a positive, inclusive and supportive practice culture Interest in teaching, training or leadership roles Knowledge of EMIS clinical system Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: Serving as the initial point of contact for individuals contacting and visiting DHSP at 51 Inman Street, the Administrative Coordinator will be responsible for fostering an environment where all employees and visitors feel welcomed and supported. Reporting to the Operations Manager, this position will provide logistical and administrative support to the management and the Administration Division for DHSP to ensure the success of daily operations. The ideal candidate will possess excellent customer service, communication, project management, and problem solving skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support efficient daily operations including but not limited to maintaining a welcoming and orderly reception area, as well as other shared resource and meeting spaces. Provide support to senior executive management team. This includes scheduling, office communications and inter divisional coordination on behalf of the Assistant Directors and the Assistant City Manager for Human Services. Serve as the primary in person point of contact at 51 Inman Street for all visitors and staff to the Department of Human Service Programs. Uphold security and visitor procedures for the building. Manage and screen high volume multi line phone system; respond to public inquiries and redirect to the correct programs, resources and city departments with accurate information. Manage the building's conference room calendar for staff meetings. Help provide basic technology set up support for virtual meetings on Zoom/Teams. Support the efficient operation of the department's work order system. Submit IT service requests for staff through City's IT Help Desk and internal DHSP work orders through the internal system. Support internal communication efforts within the department. Assist with the development and distribution of department wide communications including flyers, posters, announcements, and newsletters. Direct all incoming and outgoing mail and packages within the department. Bring outgoing and internal mail to City Hall daily. Monitor inventory levels and order office supplies. Keep accurate records of purchase orders and maintain a tracking spreadsheet for all related purchases. Maintain the department staff contact directory and parking information list. Help provide set up and logistical support for department events. Support the onboarding of new staff by setting up workspaces, assisting with the completion of required paperwork, and orienting them with resources within the building, department, and City. Collect staff timesheets, verify signatures, and submit them to department payroll on a weekly basis. Support the department's weekly paycheck distribution process and monthly T Pass distribution for staff. Assist with the collection and tracking of required employee trainings and surveys including new hire trainings, the City Commuter Survey, and IT cybersecurity training courses. Maintain compliance records as necessary. Support the department's mission to enhance family access to programming and services. Support the Administration Division with processing of bills payable and receivables as necessary. Actively engage in and support the Department's Race and Equity Initiative. Assist in special administrative projects and other duties as assigned. Demonstrate continuous effort to improve operations and streamline work processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: Education and Experience High School Diploma or equivalency required. 3 years of administrative and customer service skills. A combination of equivalent experience and education may be considered. Knowledge, Skills, and Abilities Ability to work cooperatively and communicate effectively with a diverse range of people including members of the public, department and city staff, and vendors. Well organized, reliable, and have strong time management skills. Ability to multi task and respond to a variety of situations while displaying mature, patient, and professional demeanor at all times. Proven ability to collaborate with all levels of an organization. Detail oriented approach ensuring accuracy in tasks and documentation. Computer literate including proficiency in Microsoft Office Suite and in multi line phone operations. The City may require that the successful candidate take and pass a computer skills proficiency test in these applications at hire or within 12 months of hire. Commitment to anti racism, diversity, equity and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. Preferred Bachelor's degree in related field or the equivalent combination of education, training, and experience preferred. Experience with creative design software, CRM, and Smartsheet preferred. Familiarity with Cambridge. PHYSICAL REQUIREMENTS, WORKING CONDITIONS, WORK FLEXIBILITY AND ACCOMMODATIONS: Busy office setting with active phone calls and walk in visitors. Open cubicles, carpeted floors, fluorescent lighting, and air conditioning. Ability to access, input and retrieve information from a computer. Ability to answer phone, maintain multiple files, and operate office equipment including copiers, printers, fax, and scanners. Ability to execute tasks involving keyboarding, telephones, writing, bending, reaching, and lifting up to 15 pounds. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions. SUMMARY OF BENEFITS: Competitive health, dental, and vision insurance. Vacation and Sick leave eligible. Paid parental leave. Sick Incentive Pay Eligible. 3 Personal days. 14 Paid Holidays. Management Allowance, $2,700/year. City employee commuter benefits (T Pass reimbursement, Bluebikes membership, EZRide Shuttle membership). REQUIRED DOCUMENTS: Please upload the below documents to complete your application: Resume Cover Letter
Apr 03, 2026
Full time
ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: Serving as the initial point of contact for individuals contacting and visiting DHSP at 51 Inman Street, the Administrative Coordinator will be responsible for fostering an environment where all employees and visitors feel welcomed and supported. Reporting to the Operations Manager, this position will provide logistical and administrative support to the management and the Administration Division for DHSP to ensure the success of daily operations. The ideal candidate will possess excellent customer service, communication, project management, and problem solving skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support efficient daily operations including but not limited to maintaining a welcoming and orderly reception area, as well as other shared resource and meeting spaces. Provide support to senior executive management team. This includes scheduling, office communications and inter divisional coordination on behalf of the Assistant Directors and the Assistant City Manager for Human Services. Serve as the primary in person point of contact at 51 Inman Street for all visitors and staff to the Department of Human Service Programs. Uphold security and visitor procedures for the building. Manage and screen high volume multi line phone system; respond to public inquiries and redirect to the correct programs, resources and city departments with accurate information. Manage the building's conference room calendar for staff meetings. Help provide basic technology set up support for virtual meetings on Zoom/Teams. Support the efficient operation of the department's work order system. Submit IT service requests for staff through City's IT Help Desk and internal DHSP work orders through the internal system. Support internal communication efforts within the department. Assist with the development and distribution of department wide communications including flyers, posters, announcements, and newsletters. Direct all incoming and outgoing mail and packages within the department. Bring outgoing and internal mail to City Hall daily. Monitor inventory levels and order office supplies. Keep accurate records of purchase orders and maintain a tracking spreadsheet for all related purchases. Maintain the department staff contact directory and parking information list. Help provide set up and logistical support for department events. Support the onboarding of new staff by setting up workspaces, assisting with the completion of required paperwork, and orienting them with resources within the building, department, and City. Collect staff timesheets, verify signatures, and submit them to department payroll on a weekly basis. Support the department's weekly paycheck distribution process and monthly T Pass distribution for staff. Assist with the collection and tracking of required employee trainings and surveys including new hire trainings, the City Commuter Survey, and IT cybersecurity training courses. Maintain compliance records as necessary. Support the department's mission to enhance family access to programming and services. Support the Administration Division with processing of bills payable and receivables as necessary. Actively engage in and support the Department's Race and Equity Initiative. Assist in special administrative projects and other duties as assigned. Demonstrate continuous effort to improve operations and streamline work processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: Education and Experience High School Diploma or equivalency required. 3 years of administrative and customer service skills. A combination of equivalent experience and education may be considered. Knowledge, Skills, and Abilities Ability to work cooperatively and communicate effectively with a diverse range of people including members of the public, department and city staff, and vendors. Well organized, reliable, and have strong time management skills. Ability to multi task and respond to a variety of situations while displaying mature, patient, and professional demeanor at all times. Proven ability to collaborate with all levels of an organization. Detail oriented approach ensuring accuracy in tasks and documentation. Computer literate including proficiency in Microsoft Office Suite and in multi line phone operations. The City may require that the successful candidate take and pass a computer skills proficiency test in these applications at hire or within 12 months of hire. Commitment to anti racism, diversity, equity and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. Preferred Bachelor's degree in related field or the equivalent combination of education, training, and experience preferred. Experience with creative design software, CRM, and Smartsheet preferred. Familiarity with Cambridge. PHYSICAL REQUIREMENTS, WORKING CONDITIONS, WORK FLEXIBILITY AND ACCOMMODATIONS: Busy office setting with active phone calls and walk in visitors. Open cubicles, carpeted floors, fluorescent lighting, and air conditioning. Ability to access, input and retrieve information from a computer. Ability to answer phone, maintain multiple files, and operate office equipment including copiers, printers, fax, and scanners. Ability to execute tasks involving keyboarding, telephones, writing, bending, reaching, and lifting up to 15 pounds. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions. SUMMARY OF BENEFITS: Competitive health, dental, and vision insurance. Vacation and Sick leave eligible. Paid parental leave. Sick Incentive Pay Eligible. 3 Personal days. 14 Paid Holidays. Management Allowance, $2,700/year. City employee commuter benefits (T Pass reimbursement, Bluebikes membership, EZRide Shuttle membership). REQUIRED DOCUMENTS: Please upload the below documents to complete your application: Resume Cover Letter
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview The Ops Manager is responsible for site performance during their shift - end-to-end, UTR and OTR. They oversee all UTR and OTR activity during the day shift. Time will be spent across UTR and OTR activities, from set-off, to managing DSPs and overseeing the on-site HIVED Driver team, managing drivers and monitoring & managing routes. They will also oversee any daytime UTR activities. They will lead coordinators, maintain safety and standards, manage real-time escalations, and ensure the depot runs optimally from first set-off activity through to area readiness completion. Accountabilities Accountable for all on-road activities, including driver capacity, driver compliance, overall site performance (SLA, Delivery Success) Accountable for all in-depot day-to-day and planning activities, including people (labour pool, engagement, leadership succession planning), safety (auditing and near miss/incident reporting), and quality (SLA, set-off/on-time dispatch). Responsibilities Lead shift during rotation - managing Coordinators - to deliver exceptional OTR & UTR day-time performance Receive handover from Night Manager, deliver handover. Be GM's primary support & deliver strong handovers - bridge any metrics DBR/WBR wise (such as people, safety, quality, cost) Lead & inspire, & develop and performance manage, the team on shift rotation OTR: DSP management - DSP Capacity, Account management relationships, and performance management HIVED Driver Capacity and pool management (Plan vs Actual) HIVED Driver performance management - incl. attendance/punctuality, reliability (block uptake, no-shows, late starts) Oversees management of driver issues for escalations and approvals, (eg. missed payments, reassignments, abandonments) Legal compliance (hours on road, breaks, safety checks) UTR: Managing day activities, e.g. sortation as relevant, preparation for sortation Succession planning for week ahead + 6-week glance for their side of the week, & peaks Drives continuous improvement initiatives & develops standards and operating procedures Maintain safety, standards, and productivity discipline Liaise with Fleet procurement to plan vehicle utilisation and capacity. Own monthly SAT (standard audit tracker) and the consequent actions Requirements 4-6 years' experience leading fast-paced OTR / dispatch / last-mile operations. Strong command of driver operations, route execution, and dispatch accuracy. Hands-on shift leadership with ability to manage 30-100+ staff via supervisors. Ability to lead and coach team. High urgency, strong communication, strong escalation habits. Comfortable solving real-time operational pressure during peak windows. Excellent cross-functional stakeholder management skills. How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified We are named as UK StartUp of the Year 2024 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Report 2024 Keep up with HIVED here
Apr 02, 2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview The Ops Manager is responsible for site performance during their shift - end-to-end, UTR and OTR. They oversee all UTR and OTR activity during the day shift. Time will be spent across UTR and OTR activities, from set-off, to managing DSPs and overseeing the on-site HIVED Driver team, managing drivers and monitoring & managing routes. They will also oversee any daytime UTR activities. They will lead coordinators, maintain safety and standards, manage real-time escalations, and ensure the depot runs optimally from first set-off activity through to area readiness completion. Accountabilities Accountable for all on-road activities, including driver capacity, driver compliance, overall site performance (SLA, Delivery Success) Accountable for all in-depot day-to-day and planning activities, including people (labour pool, engagement, leadership succession planning), safety (auditing and near miss/incident reporting), and quality (SLA, set-off/on-time dispatch). Responsibilities Lead shift during rotation - managing Coordinators - to deliver exceptional OTR & UTR day-time performance Receive handover from Night Manager, deliver handover. Be GM's primary support & deliver strong handovers - bridge any metrics DBR/WBR wise (such as people, safety, quality, cost) Lead & inspire, & develop and performance manage, the team on shift rotation OTR: DSP management - DSP Capacity, Account management relationships, and performance management HIVED Driver Capacity and pool management (Plan vs Actual) HIVED Driver performance management - incl. attendance/punctuality, reliability (block uptake, no-shows, late starts) Oversees management of driver issues for escalations and approvals, (eg. missed payments, reassignments, abandonments) Legal compliance (hours on road, breaks, safety checks) UTR: Managing day activities, e.g. sortation as relevant, preparation for sortation Succession planning for week ahead + 6-week glance for their side of the week, & peaks Drives continuous improvement initiatives & develops standards and operating procedures Maintain safety, standards, and productivity discipline Liaise with Fleet procurement to plan vehicle utilisation and capacity. Own monthly SAT (standard audit tracker) and the consequent actions Requirements 4-6 years' experience leading fast-paced OTR / dispatch / last-mile operations. Strong command of driver operations, route execution, and dispatch accuracy. Hands-on shift leadership with ability to manage 30-100+ staff via supervisors. Ability to lead and coach team. High urgency, strong communication, strong escalation habits. Comfortable solving real-time operational pressure during peak windows. Excellent cross-functional stakeholder management skills. How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified We are named as UK StartUp of the Year 2024 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Report 2024 Keep up with HIVED here
Location: London Salary: £Neg Contract: Permanent Type: Full Time Reference: EH-37 Posted: March 5, 2026 We are working with a high-quality residential developer known for delivering well-designed homes and an exceptional customer experience. Due to continued growth, they are now looking to appoint a Customer Service Manager to lead and develop their customer care function. This is an excellent opportunity for someone currently working within new build customer care who is ready to take the next step into a management position and play a key role in shaping the homeowner journey. The Role As Customer Service Manager, you will be responsible for overseeing the customer care process from completion through to the end of the defects period. You will lead and support the customer care team while working closely with internal departments to ensure homeowners receive a high standard of service. Key Responsibilities Lead and manage the Customer Service / Customer Care team Oversee the post-completion customer journey and defect management process Ensure customer issues are handled efficiently and professionally Liaise with construction, sales and technical teams to resolve queries and defects Monitor customer satisfaction and identify opportunities to improve service delivery Manage subcontractors attending customer homes for remedial works Maintain accurate records and reporting relating to customer care cases Ensure compliance with industry standards and warranty provider requirements About You Previous experience within customer care for a residential developer / house builder Experience as a Senior Customer Care Coordinator, Customer Care Executive, or Assistant Customer Service Manager looking to progress Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple issues and prioritise effectively A proactive approach to delivering high levels of customer satisfaction What's on Offer Opportunity to step into a Customer Service Manager role with real responsibility Join a quality-driven residential developer with strong growth plans Supportive team environment with clear career progression Competitive salary and benefits package If you are looking to take the next step in your customer care career within the house building sector, we would love to hear from you. Apply today or contact us for a confidential discussion.
Apr 02, 2026
Full time
Location: London Salary: £Neg Contract: Permanent Type: Full Time Reference: EH-37 Posted: March 5, 2026 We are working with a high-quality residential developer known for delivering well-designed homes and an exceptional customer experience. Due to continued growth, they are now looking to appoint a Customer Service Manager to lead and develop their customer care function. This is an excellent opportunity for someone currently working within new build customer care who is ready to take the next step into a management position and play a key role in shaping the homeowner journey. The Role As Customer Service Manager, you will be responsible for overseeing the customer care process from completion through to the end of the defects period. You will lead and support the customer care team while working closely with internal departments to ensure homeowners receive a high standard of service. Key Responsibilities Lead and manage the Customer Service / Customer Care team Oversee the post-completion customer journey and defect management process Ensure customer issues are handled efficiently and professionally Liaise with construction, sales and technical teams to resolve queries and defects Monitor customer satisfaction and identify opportunities to improve service delivery Manage subcontractors attending customer homes for remedial works Maintain accurate records and reporting relating to customer care cases Ensure compliance with industry standards and warranty provider requirements About You Previous experience within customer care for a residential developer / house builder Experience as a Senior Customer Care Coordinator, Customer Care Executive, or Assistant Customer Service Manager looking to progress Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple issues and prioritise effectively A proactive approach to delivering high levels of customer satisfaction What's on Offer Opportunity to step into a Customer Service Manager role with real responsibility Join a quality-driven residential developer with strong growth plans Supportive team environment with clear career progression Competitive salary and benefits package If you are looking to take the next step in your customer care career within the house building sector, we would love to hear from you. Apply today or contact us for a confidential discussion.
Are you passionate about driving quality, strengthening compliance, and shaping best in class assurance frameworks? Affinity Water is seeking an experienced Quality & Assurance Lead to play a pivotal role in developing and delivering our Quality & Assurance Programme. In this influential role, you'll work across the business-partnering with internal teams, senior leaders, and external auditors-to ensure our operations consistently meet the highest standards. You'll report to the Ethics & Compliance Manager, working closely with the Head of Data Protection & Compliance and the Deputy Data Protection Officer. You'll collaborate across all functions and may be supported by auditors or coordinators depending on business needs. What You'll Be Doing Lead the ISO 9001 certification process and support the wider integrated management systems. Coordinate and engage with external auditors to maintain ISO 14001 and ISO 45001 certifications. Develop, maintain, and continuously improve our Quality Management System and Quality Policy. Build and manage a central repository of ISO assurance evidence. Support and deliver second-line assurance within Data Protection & Compliance. Provide meaningful assurance and insights to senior leaders through performance reporting. Coach colleagues across the business on quality systems and continuous improvement practices. Lead root cause analysis, corrective actions, and non-conformance management. Support supplier/contractor quality assessments. Use data analytics to inform assurance decisions and highlight compliance risks. Build trusted relationships across all areas of the business, ensuring alignment with regulatory expectations. What you need? Degree-level education or equivalent experience Experience managing ISO audits and liaising with internal/external stakeholders Strong knowledge of ISO 9001 and experience managing a QMS Understanding of ISO standards and continuous improvement methodologies Strong analytical and data driven decision making skills Experience with document control systems and quality reporting tools Experience leading cross-functional improvement projects Ability to manage audits, non-conformance, and CAPA Excellent attention to detail, communication, influencing, and organisational skills Ability to juggle multiple priorities and drive results This is a fantastic opportunity to take ownership of a critical assurance function, shape organisational standards, and influence continuous improvement across a business that's passionate about doing the right thing. Benefits: Competitive salary dependant on skills and experience Level 2 car allowance £4,305 Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Apr 02, 2026
Full time
Are you passionate about driving quality, strengthening compliance, and shaping best in class assurance frameworks? Affinity Water is seeking an experienced Quality & Assurance Lead to play a pivotal role in developing and delivering our Quality & Assurance Programme. In this influential role, you'll work across the business-partnering with internal teams, senior leaders, and external auditors-to ensure our operations consistently meet the highest standards. You'll report to the Ethics & Compliance Manager, working closely with the Head of Data Protection & Compliance and the Deputy Data Protection Officer. You'll collaborate across all functions and may be supported by auditors or coordinators depending on business needs. What You'll Be Doing Lead the ISO 9001 certification process and support the wider integrated management systems. Coordinate and engage with external auditors to maintain ISO 14001 and ISO 45001 certifications. Develop, maintain, and continuously improve our Quality Management System and Quality Policy. Build and manage a central repository of ISO assurance evidence. Support and deliver second-line assurance within Data Protection & Compliance. Provide meaningful assurance and insights to senior leaders through performance reporting. Coach colleagues across the business on quality systems and continuous improvement practices. Lead root cause analysis, corrective actions, and non-conformance management. Support supplier/contractor quality assessments. Use data analytics to inform assurance decisions and highlight compliance risks. Build trusted relationships across all areas of the business, ensuring alignment with regulatory expectations. What you need? Degree-level education or equivalent experience Experience managing ISO audits and liaising with internal/external stakeholders Strong knowledge of ISO 9001 and experience managing a QMS Understanding of ISO standards and continuous improvement methodologies Strong analytical and data driven decision making skills Experience with document control systems and quality reporting tools Experience leading cross-functional improvement projects Ability to manage audits, non-conformance, and CAPA Excellent attention to detail, communication, influencing, and organisational skills Ability to juggle multiple priorities and drive results This is a fantastic opportunity to take ownership of a critical assurance function, shape organisational standards, and influence continuous improvement across a business that's passionate about doing the right thing. Benefits: Competitive salary dependant on skills and experience Level 2 car allowance £4,305 Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Facilities & Fleet Coordinator Location: Waterloo Contract: Fixed Term until end of April 2027, with a view to extend to a permanent position. Salary : £27,100 - £28,860 pa, depending on experience Hours : 37.5 per week The organisation is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery fleet and facilities management. The team is seeking an experienced Administrator to contribute to the effective resource management and administration of the fleet and facilities. Highly analytical with experience in implementing new systems and processes, you will work across their sites to provide efficient and cost effective support for fleet and facilities management. Key Responsibilities and Tasks Fleet Support Ensure periodic vehicle checks have been undertaken by GWL drivers to ensure safety of their staff as well as compliance with relevant regulations and contracts Monitor maintenance schedule and book vehicles for MOTs with their fleet vehicles provider Ensure all accidents are accurately recorded and investigated and manage insurance claims Co-ordinate vehicle assignment according to the needs of their field projects, including on-hire process for new vehicles and off-hire process for the ones no longer required Co-ordinate fleet related supplier contracts, tenders and appraisals and monitor performance to ensure best value across sites, this including contracts with vehicle hire companies as well as telematics systems providers. Monitor the vehicle tracking data and provide reports on this to the relevant teams as well as monthly reports on fuel card and parking account expenditure. Co-ordinate allocation and use of fuel cards and assist drivers with their expense claims Communicate effectively with drivers, mechanics, vendors and other internal and external stakeholders to ensure smooth fleet operations Co-ordinate management of the Trust's vehicle fleet including keeping the vehicle list and maintenance history updated, managing parking services and the payment and administration of Penalty Charge Notices (PCN) and other associated vehicle management as required Facilities Support Assist with the co-ordination of the Trust's properties and assets at their head office in London, with occasional involvement with other sites across London Assist with supplier contracts, tenders and appraisals and monitoring of performance to ensure best value across sites. Monitor day-to-day budgets, assist in preparing annual budgets (in collaboration with the Facilities Manager) and reporting concerns in operational costs. Assist Facilities manager with property management coordination in respect of GWL's property leases and sub-leases and the raising of invoices as appropriate for tenants. Assist in drawing up schedules for the periodic inspection and maintenance of premises and assets, monitoring for compliance. Provide support as necessary for all office-based management systems (documents and process management). Ensuring that the documents and processes are always up to date. Health & Safety Ensure an effective health & safety management system (i.e., asbestos; electrical safety; fire safety; first aid; gas; working at height; lifting equipment; and legionella) is in operation (in collaboration with the Facilities Manager) for the organisation sites' environments, complying at all times with UK health and safety law and supporting Groundwork London's drive for sustainable improvements Ensuring effective communication and assessment of health & safety matters within the Administration team and to all staff in respect of the organisation sites' environments for the purpose of collectively improving health & safety performance and to ensure compliance. Ensure (in collaboration with the Facilities Manager) that all facilities related risk assessments are undertaken as required. Maintaining and update appropriate registers in accordance with legal requirements and the organisation's policies and procedures. Ensure all fleet accidents are accurately recorded and investigated, including following up on any appropriate remedial action to ensure these are closed. Assist with the Facilities Managers' membership and duties to the Trust's health and safety committee. Assist in ensuring that the organisation maintains accreditation to UVDB Achilles, ISO14001 and CHAS, and support accreditation to other environmental or quality management systems as appropriate. Qualifications Minimum of 1 year of experience in an administrative, fleet management or H&S role Strong understanding of fleet management principles and best practices Excellent organizational, communication, and interpersonal skills Proficient in Microsoft Office Suite and fleet management software (a plus) Ability to work independently and as part of a team Valid driving licence desirable To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply. Interview date : w/c 4th of May 2026 The organisation is an equal opportunities employer and welcomes applications from all members of the community. They are particularly seeking applicants from under-represented backgrounds including but not exclusive to, males, transgender people and those from an Asian background.
Apr 02, 2026
Full time
Facilities & Fleet Coordinator Location: Waterloo Contract: Fixed Term until end of April 2027, with a view to extend to a permanent position. Salary : £27,100 - £28,860 pa, depending on experience Hours : 37.5 per week The organisation is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery fleet and facilities management. The team is seeking an experienced Administrator to contribute to the effective resource management and administration of the fleet and facilities. Highly analytical with experience in implementing new systems and processes, you will work across their sites to provide efficient and cost effective support for fleet and facilities management. Key Responsibilities and Tasks Fleet Support Ensure periodic vehicle checks have been undertaken by GWL drivers to ensure safety of their staff as well as compliance with relevant regulations and contracts Monitor maintenance schedule and book vehicles for MOTs with their fleet vehicles provider Ensure all accidents are accurately recorded and investigated and manage insurance claims Co-ordinate vehicle assignment according to the needs of their field projects, including on-hire process for new vehicles and off-hire process for the ones no longer required Co-ordinate fleet related supplier contracts, tenders and appraisals and monitor performance to ensure best value across sites, this including contracts with vehicle hire companies as well as telematics systems providers. Monitor the vehicle tracking data and provide reports on this to the relevant teams as well as monthly reports on fuel card and parking account expenditure. Co-ordinate allocation and use of fuel cards and assist drivers with their expense claims Communicate effectively with drivers, mechanics, vendors and other internal and external stakeholders to ensure smooth fleet operations Co-ordinate management of the Trust's vehicle fleet including keeping the vehicle list and maintenance history updated, managing parking services and the payment and administration of Penalty Charge Notices (PCN) and other associated vehicle management as required Facilities Support Assist with the co-ordination of the Trust's properties and assets at their head office in London, with occasional involvement with other sites across London Assist with supplier contracts, tenders and appraisals and monitoring of performance to ensure best value across sites. Monitor day-to-day budgets, assist in preparing annual budgets (in collaboration with the Facilities Manager) and reporting concerns in operational costs. Assist Facilities manager with property management coordination in respect of GWL's property leases and sub-leases and the raising of invoices as appropriate for tenants. Assist in drawing up schedules for the periodic inspection and maintenance of premises and assets, monitoring for compliance. Provide support as necessary for all office-based management systems (documents and process management). Ensuring that the documents and processes are always up to date. Health & Safety Ensure an effective health & safety management system (i.e., asbestos; electrical safety; fire safety; first aid; gas; working at height; lifting equipment; and legionella) is in operation (in collaboration with the Facilities Manager) for the organisation sites' environments, complying at all times with UK health and safety law and supporting Groundwork London's drive for sustainable improvements Ensuring effective communication and assessment of health & safety matters within the Administration team and to all staff in respect of the organisation sites' environments for the purpose of collectively improving health & safety performance and to ensure compliance. Ensure (in collaboration with the Facilities Manager) that all facilities related risk assessments are undertaken as required. Maintaining and update appropriate registers in accordance with legal requirements and the organisation's policies and procedures. Ensure all fleet accidents are accurately recorded and investigated, including following up on any appropriate remedial action to ensure these are closed. Assist with the Facilities Managers' membership and duties to the Trust's health and safety committee. Assist in ensuring that the organisation maintains accreditation to UVDB Achilles, ISO14001 and CHAS, and support accreditation to other environmental or quality management systems as appropriate. Qualifications Minimum of 1 year of experience in an administrative, fleet management or H&S role Strong understanding of fleet management principles and best practices Excellent organizational, communication, and interpersonal skills Proficient in Microsoft Office Suite and fleet management software (a plus) Ability to work independently and as part of a team Valid driving licence desirable To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply. Interview date : w/c 4th of May 2026 The organisation is an equal opportunities employer and welcomes applications from all members of the community. They are particularly seeking applicants from under-represented backgrounds including but not exclusive to, males, transgender people and those from an Asian background.
Company Description Extra Care Scheme Manager Willow House HA9 6EB, Rosemary House NW10 3TD and Newcross House NW10 8DZ Monday - Friday 9am - 5pm Salary up to £39,908 We are looking for an experienced Registered Manager to lead three well-established Extra Care schemes in Wembley: Willow House, Rosemary House, and Newcross House. This is a fantastic opportunity to take on a stable, well-supported service with a strong foundation already in place, allowing you to focus on enhancing quality, engagement, and service development rather than firefighting. Across the three schemes, you will oversee approximately 2000 hours of care per week, supporting a diverse client group including older people, dementia, learning disabilities, and mental health needs. What Makes This Role Different: All three services are rated Good by the Care Quality Commission Well-staffed teams already in place Each scheme has: A dedicated Team Leader An Activities Coordinator Additional support from a Care Manager working across all three schemes Job Description What you'll do Overseeing day-to-day operations across the three schemes Leading and developing a multidisciplinary care team Ensuring full compliance with regulatory and contractual requirements Managing care delivery, rotas, and service performance Supporting audits, quality assurance, and continuous improvement Working collaboratively with internal teams and external stakeholders Develop and enhance the activities and wellbeing offering across all schemes Drive resident engagement, independence, and quality of life Build on an already strong service to make it outstanding What you'll get With a career as an Extra Care Scheme Manager at London Care, you'll have the opportunity to do meaningful, rewarding work while developing your career within a large and supportive organisation. We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 25 Days Holiday Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay Death in Service Payment Occupational Sick Pay subject to terms and conditions and qualifying period Qualifications What you need Proven experience as a Registered Manager (essential) Strong knowledge of CQC standards and regulatory frameworks Experience managing complex services and diverse client groups Confident leadership and team development skills Organised, proactive, and commercially aware Passion for delivering high-quality, person-centred care Additional Information Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: COMMUNITY: Stronger together, building a thriving culture. COURAGE: Boldly shaping a better future. HEART: Passionate and dedicated-what we do matters. Ready to Make a Difference? Apply today and help transform lives in your community. London Care is an Equal Opportunities Employer and part of the City and County Healthcare Group.
Apr 02, 2026
Full time
Company Description Extra Care Scheme Manager Willow House HA9 6EB, Rosemary House NW10 3TD and Newcross House NW10 8DZ Monday - Friday 9am - 5pm Salary up to £39,908 We are looking for an experienced Registered Manager to lead three well-established Extra Care schemes in Wembley: Willow House, Rosemary House, and Newcross House. This is a fantastic opportunity to take on a stable, well-supported service with a strong foundation already in place, allowing you to focus on enhancing quality, engagement, and service development rather than firefighting. Across the three schemes, you will oversee approximately 2000 hours of care per week, supporting a diverse client group including older people, dementia, learning disabilities, and mental health needs. What Makes This Role Different: All three services are rated Good by the Care Quality Commission Well-staffed teams already in place Each scheme has: A dedicated Team Leader An Activities Coordinator Additional support from a Care Manager working across all three schemes Job Description What you'll do Overseeing day-to-day operations across the three schemes Leading and developing a multidisciplinary care team Ensuring full compliance with regulatory and contractual requirements Managing care delivery, rotas, and service performance Supporting audits, quality assurance, and continuous improvement Working collaboratively with internal teams and external stakeholders Develop and enhance the activities and wellbeing offering across all schemes Drive resident engagement, independence, and quality of life Build on an already strong service to make it outstanding What you'll get With a career as an Extra Care Scheme Manager at London Care, you'll have the opportunity to do meaningful, rewarding work while developing your career within a large and supportive organisation. We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 25 Days Holiday Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay Death in Service Payment Occupational Sick Pay subject to terms and conditions and qualifying period Qualifications What you need Proven experience as a Registered Manager (essential) Strong knowledge of CQC standards and regulatory frameworks Experience managing complex services and diverse client groups Confident leadership and team development skills Organised, proactive, and commercially aware Passion for delivering high-quality, person-centred care Additional Information Who We Are: At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together. Our Values: COMMUNITY: Stronger together, building a thriving culture. COURAGE: Boldly shaping a better future. HEART: Passionate and dedicated-what we do matters. Ready to Make a Difference? Apply today and help transform lives in your community. London Care is an Equal Opportunities Employer and part of the City and County Healthcare Group.
Join the Leaders in Sustainable Ingredient Production Are you ready to take the reins of a supply chain operation that's built on sustainability, innovation and excellence? This is more than just a job - it's an opportunity to be at the heart of a $1billion revenue, purpose-driven business that supplies some of the biggest consumer brands in the industry. As Supply Chain Officer , you'll play a crucial role in ensuring our organic products reach customers efficiently and sustainably. If you have a background in supply chain management, distribution or imports, and you're looking for a role where you can make an impact-this could be the perfect next step. The Role at a Glance: Supply Chain Officer Windsor, Berkshire 3-4 Days / 1-2 Days Home Working £40,000 - £45,000 Reporting to: Managing Director EUROPE & UK Full Time - Permanent Values: Respect, Sustainability as a Path to Prosperity, Integral Business Operation with a Global Vision, To Do Things With Passion Company: The World's Most Sustainable and Largest Producers of Organic Palm Oil Your Background / Skills: Supply Chain Management. Importation. Logistics. Food Ingredients, Health & Pharmaceutical, Animal Feed. South American background / Fluent Spanish Speaker would be highly advantageous as would freight forwarding experience. South American background - desirable About us: We may be 111 years young, but that doesn't mean we can't keep up! In fact, we were the first palm oil company to receive a Gold ROC certification, and we remain the largest producer of organic palm oil globally - all while being the most sustainable in the industry. Headquartered in Santa Marta, Colombia, we remain a proud, family-run business led by the second generation of the Dávila Abondano family. Our rich heritage dates back to 1914, when the first generation established the business with their very first crops and livestock. Today, we continue that legacy, offering a variety of organic crops-from coffee and Hass avocados grown in the mountains to bananas and palm oil cultivated in the flatlands. Today, we've grown into a global team of over 5,000 while maintaining a close, family-like culture with our fantastic employees. We are committed to continuous improvement, investing in skilled teams that enhance the work of our members while ensuring equal opportunities and high job satisfaction for all. Where your experience can shine: This is an exciting opportunity at the heart of our UK & European distribution operations. As Supply Chain Ops Officer, you will be responsible for overseeing the end-to-end operation, including production, export, import, storage, and distribution. You will ensure seamless coordination across all stages of the supply chain, from order to delivery, maintaining efficiency, quality control, and compliance while driving continuous improvement and sustainability initiatives. Keeping a close eye on stock levels, you'll track shipments, maintain meticulous records, and generate reports that keep everything audit-ready. Beyond logistics, you'll dive into the details, navigating legal documents like BLs, invoices, and quality certificates, while also supporting clients by handling their technical requests and concerns. Your ability to build strong relationships with suppliers, distributors, and internal teams will be key to keeping everything running smoothly. With a problem-solving mindset and a collaborative approach, you'll help identify challenges and drive smart solutions that keep our operations efficient and effective. About you: + Proven experience with imports and distribution (export knowledge useful) + Strong work ethic with a focus on delighting customers + Strong organisational and time management skills + Proactive and able to work independently + Effective written and verbal communication skills + Confident in building relationships at all levels + Excellent computer skills proficient in using MS Excel, spreadsheets, databases, and other IT programs + Excellent attention to detail + Able to stay calm under pressure and make quick decisions + Impeccable English - 2nd language skills desirable but not essential (Spanish preferred - Chinese a bonus) Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Supply Chain Assistant, Supply Chain Coordinator, Supply Chain Operations Coordinator, Supply Chain Analyst, Supply Chain Manager, Freight Forwarding. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 02, 2026
Full time
Join the Leaders in Sustainable Ingredient Production Are you ready to take the reins of a supply chain operation that's built on sustainability, innovation and excellence? This is more than just a job - it's an opportunity to be at the heart of a $1billion revenue, purpose-driven business that supplies some of the biggest consumer brands in the industry. As Supply Chain Officer , you'll play a crucial role in ensuring our organic products reach customers efficiently and sustainably. If you have a background in supply chain management, distribution or imports, and you're looking for a role where you can make an impact-this could be the perfect next step. The Role at a Glance: Supply Chain Officer Windsor, Berkshire 3-4 Days / 1-2 Days Home Working £40,000 - £45,000 Reporting to: Managing Director EUROPE & UK Full Time - Permanent Values: Respect, Sustainability as a Path to Prosperity, Integral Business Operation with a Global Vision, To Do Things With Passion Company: The World's Most Sustainable and Largest Producers of Organic Palm Oil Your Background / Skills: Supply Chain Management. Importation. Logistics. Food Ingredients, Health & Pharmaceutical, Animal Feed. South American background / Fluent Spanish Speaker would be highly advantageous as would freight forwarding experience. South American background - desirable About us: We may be 111 years young, but that doesn't mean we can't keep up! In fact, we were the first palm oil company to receive a Gold ROC certification, and we remain the largest producer of organic palm oil globally - all while being the most sustainable in the industry. Headquartered in Santa Marta, Colombia, we remain a proud, family-run business led by the second generation of the Dávila Abondano family. Our rich heritage dates back to 1914, when the first generation established the business with their very first crops and livestock. Today, we continue that legacy, offering a variety of organic crops-from coffee and Hass avocados grown in the mountains to bananas and palm oil cultivated in the flatlands. Today, we've grown into a global team of over 5,000 while maintaining a close, family-like culture with our fantastic employees. We are committed to continuous improvement, investing in skilled teams that enhance the work of our members while ensuring equal opportunities and high job satisfaction for all. Where your experience can shine: This is an exciting opportunity at the heart of our UK & European distribution operations. As Supply Chain Ops Officer, you will be responsible for overseeing the end-to-end operation, including production, export, import, storage, and distribution. You will ensure seamless coordination across all stages of the supply chain, from order to delivery, maintaining efficiency, quality control, and compliance while driving continuous improvement and sustainability initiatives. Keeping a close eye on stock levels, you'll track shipments, maintain meticulous records, and generate reports that keep everything audit-ready. Beyond logistics, you'll dive into the details, navigating legal documents like BLs, invoices, and quality certificates, while also supporting clients by handling their technical requests and concerns. Your ability to build strong relationships with suppliers, distributors, and internal teams will be key to keeping everything running smoothly. With a problem-solving mindset and a collaborative approach, you'll help identify challenges and drive smart solutions that keep our operations efficient and effective. About you: + Proven experience with imports and distribution (export knowledge useful) + Strong work ethic with a focus on delighting customers + Strong organisational and time management skills + Proactive and able to work independently + Effective written and verbal communication skills + Confident in building relationships at all levels + Excellent computer skills proficient in using MS Excel, spreadsheets, databases, and other IT programs + Excellent attention to detail + Able to stay calm under pressure and make quick decisions + Impeccable English - 2nd language skills desirable but not essential (Spanish preferred - Chinese a bonus) Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Supply Chain Assistant, Supply Chain Coordinator, Supply Chain Operations Coordinator, Supply Chain Analyst, Supply Chain Manager, Freight Forwarding. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Maintenance Coordinator Manchester Permanent MCR Property Group is a leading independent real estate investment and development company, with a strong UK presence across London, Manchester, Birmingham, and Glasgow. We specialise in delivering high-quality new build and conversion schemes across the residential and industrial sectors, while managing a diverse, multi-billion-pound portfolio. With over 7,500 residential plots and commercial and industrial assets exceeding £2 billion in value, we are entering an exciting phase of sustained growth. As we continue to expand, we are seeking a proactive and highly organised Maintenance Coordinator to play a key role in supporting the operational performance and upkeep of our residential portfolio. This is a dynamic and hands-on position where you will take ownership of maintenance coordination across the UK, ensuring properties are safe, compliant, and maintained to the highest possible standards. You will act as a central point of contact for maintenance activity, working closely with internal operatives, contractors, and tenants to deliver an efficient and high-quality service. About You You will oversee both reactive and planned maintenance, ensuring works are prioritised effectively and completed in line with service level agreements. From managing escalated issues and coordinating compliance certification, to supporting property inspections and planned preventative maintenance programmes, you will play a vital role in maintaining operational excellence across the portfolio. Working collaboratively with the wider team, you will use your technical judgement to determine the most appropriate solutions-whether through in-house teams or external contractors-while ensuring cost control and service quality remain aligned with business expectations. You will also support peak operational periods, including the annual tenant handover, and assist with onboarding newly acquired properties into the portfolio. Alongside this, you will contribute to ongoing process improvements, monitor contractor performance and compliance, and provide input into capacity planning and cost reviews, helping to drive efficiency and continuous improvement across the function. We are looking for someone with strong organisational skills and a proactive, solutions-focused mindset, who can confidently manage multiple priorities in a fast-paced environment. You will be a natural team player with excellent communication skills, capable of building strong relationships with both internal stakeholders and tenants, while delivering a high standard of customer service at all times. Previous experience within office refurbishment, residential property, HMO, or purpose-built student accommodation would be advantageous, alongside strong IT skills and familiarity with maintenance or scheduling systems. In return, MCR Property Group offers the opportunity to join a fast-growing and entrepreneurial business, where you can play a meaningful role in shaping operational performance while developing your career within a supportive and ambitious team.
Apr 02, 2026
Full time
Maintenance Coordinator Manchester Permanent MCR Property Group is a leading independent real estate investment and development company, with a strong UK presence across London, Manchester, Birmingham, and Glasgow. We specialise in delivering high-quality new build and conversion schemes across the residential and industrial sectors, while managing a diverse, multi-billion-pound portfolio. With over 7,500 residential plots and commercial and industrial assets exceeding £2 billion in value, we are entering an exciting phase of sustained growth. As we continue to expand, we are seeking a proactive and highly organised Maintenance Coordinator to play a key role in supporting the operational performance and upkeep of our residential portfolio. This is a dynamic and hands-on position where you will take ownership of maintenance coordination across the UK, ensuring properties are safe, compliant, and maintained to the highest possible standards. You will act as a central point of contact for maintenance activity, working closely with internal operatives, contractors, and tenants to deliver an efficient and high-quality service. About You You will oversee both reactive and planned maintenance, ensuring works are prioritised effectively and completed in line with service level agreements. From managing escalated issues and coordinating compliance certification, to supporting property inspections and planned preventative maintenance programmes, you will play a vital role in maintaining operational excellence across the portfolio. Working collaboratively with the wider team, you will use your technical judgement to determine the most appropriate solutions-whether through in-house teams or external contractors-while ensuring cost control and service quality remain aligned with business expectations. You will also support peak operational periods, including the annual tenant handover, and assist with onboarding newly acquired properties into the portfolio. Alongside this, you will contribute to ongoing process improvements, monitor contractor performance and compliance, and provide input into capacity planning and cost reviews, helping to drive efficiency and continuous improvement across the function. We are looking for someone with strong organisational skills and a proactive, solutions-focused mindset, who can confidently manage multiple priorities in a fast-paced environment. You will be a natural team player with excellent communication skills, capable of building strong relationships with both internal stakeholders and tenants, while delivering a high standard of customer service at all times. Previous experience within office refurbishment, residential property, HMO, or purpose-built student accommodation would be advantageous, alongside strong IT skills and familiarity with maintenance or scheduling systems. In return, MCR Property Group offers the opportunity to join a fast-growing and entrepreneurial business, where you can play a meaningful role in shaping operational performance while developing your career within a supportive and ambitious team.
Contract type: Full Time (37.5 hours) - Fixed Term (30/03/2027) Location: Leeds, Leeds International Study Centre Salary: up to £39,605.59 per annumLeeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our education strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across a range of modules or within a subject area. ABOUT THE ROLE Provide academic coordination for designated module(s) in the role of module coordinator Participate in regular meetings with teaching and support staff contributing to the effective overall management of the programmes and the student life cycle. Contribute to the design, delivery and development of modules offered by the centre. Contribute to the delivery and assessment of provision. Prepare module examinations and other forms of formative and summative assessment, mark and provide feedback to students. Update and maintain the Virtual Learning Environment (VLE) Work with the Student Experience Team and Registry and Operations Team in the delivery of induction, orientation and registration programmes. Liaise with the Progression, Welfare and Support team to support students in achieving their progression aim. Engage in scholarly activity to ensure the delivery of modules is current Implement quality assurance procedures at module level and contribute to the annual monitoring and review of the programme to achieve high standards Fully use centre systems to log and monitor student attendance Maintain accurate and up-to-date records of student engagement Complete sponsor reports and academic reports for students. Take up opportunities such as (for example) VLE development; Peer Observation activities. Undertake teaching, learning and assessment observations and associated staff development plans to assure standards within the subject area. Any other duties as required from time to time by the Head of Business and Centre Director Promote health, safety and wellbeing of students and colleagues. Hold personal accountability to avoid action that could threaten the health or safety of you, other employees, students or members of the public. ABOUT YOU A Bachelor's degree in a relevant subject area. A Masters qualification is desirable Candidates holding a PhD will be particularly welcomed. Experience of teaching in UK higher or further education and preferably teaching qualification and experience of working with international students ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Apr 01, 2026
Contractor
Contract type: Full Time (37.5 hours) - Fixed Term (30/03/2027) Location: Leeds, Leeds International Study Centre Salary: up to £39,605.59 per annumLeeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our education strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across a range of modules or within a subject area. ABOUT THE ROLE Provide academic coordination for designated module(s) in the role of module coordinator Participate in regular meetings with teaching and support staff contributing to the effective overall management of the programmes and the student life cycle. Contribute to the design, delivery and development of modules offered by the centre. Contribute to the delivery and assessment of provision. Prepare module examinations and other forms of formative and summative assessment, mark and provide feedback to students. Update and maintain the Virtual Learning Environment (VLE) Work with the Student Experience Team and Registry and Operations Team in the delivery of induction, orientation and registration programmes. Liaise with the Progression, Welfare and Support team to support students in achieving their progression aim. Engage in scholarly activity to ensure the delivery of modules is current Implement quality assurance procedures at module level and contribute to the annual monitoring and review of the programme to achieve high standards Fully use centre systems to log and monitor student attendance Maintain accurate and up-to-date records of student engagement Complete sponsor reports and academic reports for students. Take up opportunities such as (for example) VLE development; Peer Observation activities. Undertake teaching, learning and assessment observations and associated staff development plans to assure standards within the subject area. Any other duties as required from time to time by the Head of Business and Centre Director Promote health, safety and wellbeing of students and colleagues. Hold personal accountability to avoid action that could threaten the health or safety of you, other employees, students or members of the public. ABOUT YOU A Bachelor's degree in a relevant subject area. A Masters qualification is desirable Candidates holding a PhD will be particularly welcomed. Experience of teaching in UK higher or further education and preferably teaching qualification and experience of working with international students ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Global Entity- Assistant Manager - FTSE 250 Location: Manchester (Hybrid - 3 days in office, including Thursdays) Salary: £40,000 - £45,000 (Up to £50,000 for exceptional experience) Role Type: Permanent, Full-time Sector: Global Entity Management / Corporate Secretarial The Opportunity Are you a Corporate Secretarial or Global Entity Management professional ready to step into a leadership-focused role? Our client, a highly respected FTSE 250 business , is looking for a Global Assistant Manager to join its 20-strong team in Manchester. This role is a perfect pivot for someone who enjoys the complexity of global coordination and client relationship management over heavy technical production. You will lead a sub-team of 4-5 coordinators, serving as the strategic engine behind ensuring international legal entities remain compliant across multiple jurisdictions. Key Responsibilities People Leadership: Day-to-day management of a team of coordinators, including workload planning, performance reviews (1-2-1s) and identifying training needs Global Coordination: Oversee the delivery of corporate secretarial work across various time zones, ensuring all local compliance requirements are met Client Relationship Management: Act as the primary CRM for 3-4 medium-sized global clients, serving as their main point of contact for escalations and service excellence Quality Assurance: Conduct regular checks to maintain high service standards and identify trends for departmental development Internal Projects: Support strategic business development and process improvement initiatives within the GEMS business About You Experience: You should have 2-4 years of experience in Professional Services or Global Entity Management Leadership: You have a proven track record of supervising, mentoring, or managing others Global Mindset: You are comfortable working with international legal networks and managing diverse stakeholders Communication: Exceptional relationship-building skills are a must, as you will be the face of the service for your clients Why Join This Business? Growth: Full sponsorship for CGI qualifications and specialised Leadership Apprenticeships Flexibility: A balanced hybrid working model (3 days in the office, including Thursdays) This business is open to providing visa sponsorship for the right overseas candidate Culture: Join a collaborative, high-performing team of 20 in a vibrant Manchester-based hub If you are interested, do apply today to avoid missing out!
Apr 01, 2026
Full time
Global Entity- Assistant Manager - FTSE 250 Location: Manchester (Hybrid - 3 days in office, including Thursdays) Salary: £40,000 - £45,000 (Up to £50,000 for exceptional experience) Role Type: Permanent, Full-time Sector: Global Entity Management / Corporate Secretarial The Opportunity Are you a Corporate Secretarial or Global Entity Management professional ready to step into a leadership-focused role? Our client, a highly respected FTSE 250 business , is looking for a Global Assistant Manager to join its 20-strong team in Manchester. This role is a perfect pivot for someone who enjoys the complexity of global coordination and client relationship management over heavy technical production. You will lead a sub-team of 4-5 coordinators, serving as the strategic engine behind ensuring international legal entities remain compliant across multiple jurisdictions. Key Responsibilities People Leadership: Day-to-day management of a team of coordinators, including workload planning, performance reviews (1-2-1s) and identifying training needs Global Coordination: Oversee the delivery of corporate secretarial work across various time zones, ensuring all local compliance requirements are met Client Relationship Management: Act as the primary CRM for 3-4 medium-sized global clients, serving as their main point of contact for escalations and service excellence Quality Assurance: Conduct regular checks to maintain high service standards and identify trends for departmental development Internal Projects: Support strategic business development and process improvement initiatives within the GEMS business About You Experience: You should have 2-4 years of experience in Professional Services or Global Entity Management Leadership: You have a proven track record of supervising, mentoring, or managing others Global Mindset: You are comfortable working with international legal networks and managing diverse stakeholders Communication: Exceptional relationship-building skills are a must, as you will be the face of the service for your clients Why Join This Business? Growth: Full sponsorship for CGI qualifications and specialised Leadership Apprenticeships Flexibility: A balanced hybrid working model (3 days in the office, including Thursdays) This business is open to providing visa sponsorship for the right overseas candidate Culture: Join a collaborative, high-performing team of 20 in a vibrant Manchester-based hub If you are interested, do apply today to avoid missing out!
Commercial Coordinator - Import (Freight Forwarding) Location: Basildon Salary: £35,000 Employment Type: Full-Time, Permanent About the Role We are seeking a commercially driven and customer-focused Commercial Import Coordinator to join our client's growing freight forwarding team. This role blends operational import coordination with proactive commercial support, helping drive customer retention, growth, and service excellence. While the core focus is on ocean imports, experience across air, road, and multimodal is highly beneficial. Key Responsibilities Customer Relationship Management Serve as the primary contact for a dedicated customer portfolio. Provide timely updates on rates, schedules, shipment milestones, and documentation. Deliver proactive customer communication to strengthen relationships and drive repeat business. Operational Coordination Oversee end-to-end import movements, ensuring accurate bookings and efficient scheduling. Monitor shipments closely, resolving delays and exceptions to maintain service quality. Commercial Support & Sales Enablement Prepare competitive and accurate freight quotations. Follow up on quotes to maximise conversion and secure new bookings. Support the sales team with customer data, pricing input, and tender documentation. Documentation & Compliance Ensure all shipments meet customs, regulatory, and trade compliance standards. Maintain accurate and up-to-date records across TMS and CRM systems. Cross-Functional Collaboration Work closely with operations, sales, carriers, and global agents to deliver seamless service. Assist with onboarding new customers to ensure a smooth transition and strong start. Reporting & Performance Tracking Support reporting on customer activity, quote performance, shipment KPIs, and operational efficiency.
Apr 01, 2026
Full time
Commercial Coordinator - Import (Freight Forwarding) Location: Basildon Salary: £35,000 Employment Type: Full-Time, Permanent About the Role We are seeking a commercially driven and customer-focused Commercial Import Coordinator to join our client's growing freight forwarding team. This role blends operational import coordination with proactive commercial support, helping drive customer retention, growth, and service excellence. While the core focus is on ocean imports, experience across air, road, and multimodal is highly beneficial. Key Responsibilities Customer Relationship Management Serve as the primary contact for a dedicated customer portfolio. Provide timely updates on rates, schedules, shipment milestones, and documentation. Deliver proactive customer communication to strengthen relationships and drive repeat business. Operational Coordination Oversee end-to-end import movements, ensuring accurate bookings and efficient scheduling. Monitor shipments closely, resolving delays and exceptions to maintain service quality. Commercial Support & Sales Enablement Prepare competitive and accurate freight quotations. Follow up on quotes to maximise conversion and secure new bookings. Support the sales team with customer data, pricing input, and tender documentation. Documentation & Compliance Ensure all shipments meet customs, regulatory, and trade compliance standards. Maintain accurate and up-to-date records across TMS and CRM systems. Cross-Functional Collaboration Work closely with operations, sales, carriers, and global agents to deliver seamless service. Assist with onboarding new customers to ensure a smooth transition and strong start. Reporting & Performance Tracking Support reporting on customer activity, quote performance, shipment KPIs, and operational efficiency.
Domiciliary Care Coordinator About Verity Healthcare Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes. Due to continued growth, we are looking for an organised, compassionate, and proactive care coordinator to join our team. The Role As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards. This is a fast-paced, office-based role that requires excellent organisation, communication, and problem-solving skills. Key Responsibilities Creating and managing staff rotas using care scheduling systems Allocating care workers to service users based on needs and location Responding to staff absences and arranging emergency cover Liaising with service users, families, and care staff daily Monitoring care delivery to ensure high standards are maintained Updating care plans and maintaining accurate records Supporting the Care Manager with compliance and CQC requirements Conducting spot checks, supervisions, and field support when required Handling incoming calls, queries, and concerns professionally Ensuring continuity of care for all service users Skills & Experience Required Previous experience in a domiciliary care setting (essential) Experience in care coordination or scheduling (desirable) Strong understanding of CQC regulations and care standards Excellent organisational and time-management skills Ability to work under pressure and solve problems quickly Good IT skills and experience with care management systems Excellent communication and interpersonal skills Full UK driving licence (desirable) What We Offer Supportive and friendly working environment Ongoing training and professional development Career progression opportunities Pension scheme Employee Assistance Programme Paid training and CPD Why Join Verity Healthcare? You will be joining a team that values kindness, accountability, excellence, and passion . Your work will directly impact the quality of care our service users receive every day. Safer Recruitment & Equal Opportunities All successful applicants will be subject to: Enhanced DBS check Right to work verification Reference and qualification checks Verity Healthcare is proud to be an equal opportunity employer. How to Apply Please apply with your CV and a short cover letter outlining your experience in domiciliary care and coordination We are committed to equality, diversity and inclusion and welcome applications from all sections of the community. As part of our commitment to the Disability Confident scheme, we actively encourage applications from individuals with disabilities and long-term conditions. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.
Apr 01, 2026
Full time
Domiciliary Care Coordinator About Verity Healthcare Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes. Due to continued growth, we are looking for an organised, compassionate, and proactive care coordinator to join our team. The Role As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards. This is a fast-paced, office-based role that requires excellent organisation, communication, and problem-solving skills. Key Responsibilities Creating and managing staff rotas using care scheduling systems Allocating care workers to service users based on needs and location Responding to staff absences and arranging emergency cover Liaising with service users, families, and care staff daily Monitoring care delivery to ensure high standards are maintained Updating care plans and maintaining accurate records Supporting the Care Manager with compliance and CQC requirements Conducting spot checks, supervisions, and field support when required Handling incoming calls, queries, and concerns professionally Ensuring continuity of care for all service users Skills & Experience Required Previous experience in a domiciliary care setting (essential) Experience in care coordination or scheduling (desirable) Strong understanding of CQC regulations and care standards Excellent organisational and time-management skills Ability to work under pressure and solve problems quickly Good IT skills and experience with care management systems Excellent communication and interpersonal skills Full UK driving licence (desirable) What We Offer Supportive and friendly working environment Ongoing training and professional development Career progression opportunities Pension scheme Employee Assistance Programme Paid training and CPD Why Join Verity Healthcare? You will be joining a team that values kindness, accountability, excellence, and passion . Your work will directly impact the quality of care our service users receive every day. Safer Recruitment & Equal Opportunities All successful applicants will be subject to: Enhanced DBS check Right to work verification Reference and qualification checks Verity Healthcare is proud to be an equal opportunity employer. How to Apply Please apply with your CV and a short cover letter outlining your experience in domiciliary care and coordination We are committed to equality, diversity and inclusion and welcome applications from all sections of the community. As part of our commitment to the Disability Confident scheme, we actively encourage applications from individuals with disabilities and long-term conditions. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.