Are you a dedicated Nurse with a passion for quality and safeguarding? Our client is seeking an Interim Regional Clinical and Quality Manager to manage clinical governance and safeguarding policies across their care homes in the South of England, East Anglia and Midlands. This contract will be over 6-months, with the opportunity to take the role on permanently at the end of. For this position it is imperative that you are a qualified Nurse. You'll have the opportunity to make a significant impact on the quality and safety of services provided. Plus, you'll be part of a forward-thinking organisation committed to continuous improvement. As a Regional Clinical and Quality Manager, you will: Develop and oversee governance and safeguarding frameworks. Ensure compliance with legal, regulatory, and best practices. Write and update policies in line with new regulations. Implement systems to monitor and improve service quality and safety. Give expert guidance and training on safeguarding issues. Manage external notifications and reporting. Liaise with the Senior Management Team. Promote evidence-based care practices. Drive continuous improvement and innovative care models. Package and Benefits: Competitive daily rate. Opportunities for professional development and growth. A chance to work with a committed and passionate team. Opportunity to take the role on permanently at the end of. The ideal Regional Clinical and Quality Manager will have: Must be a Registered Nurse Prior experience in a Regional Quality role Proven experience in governance, safeguarding, or risk management. Senior-level experience in a similar sector. Strong understanding of safeguarding legislation and best practices. Exceptional leadership and communication skills. If you have experience or interest in roles such as Quality Assurance Manager, Safeguarding Lead, Governance Director, Compliance Officer, or Risk Management Specialist, you might find this Clinical Quality Director position a perfect fit. Ready to take on a challenging and rewarding role as a Clinical Quality Director? Join our client in making a significant impact on the quality and safety of care services. Apply now or reach out to Max at Leaders in Care at (url removed)
Jul 04, 2025
Contractor
Are you a dedicated Nurse with a passion for quality and safeguarding? Our client is seeking an Interim Regional Clinical and Quality Manager to manage clinical governance and safeguarding policies across their care homes in the South of England, East Anglia and Midlands. This contract will be over 6-months, with the opportunity to take the role on permanently at the end of. For this position it is imperative that you are a qualified Nurse. You'll have the opportunity to make a significant impact on the quality and safety of services provided. Plus, you'll be part of a forward-thinking organisation committed to continuous improvement. As a Regional Clinical and Quality Manager, you will: Develop and oversee governance and safeguarding frameworks. Ensure compliance with legal, regulatory, and best practices. Write and update policies in line with new regulations. Implement systems to monitor and improve service quality and safety. Give expert guidance and training on safeguarding issues. Manage external notifications and reporting. Liaise with the Senior Management Team. Promote evidence-based care practices. Drive continuous improvement and innovative care models. Package and Benefits: Competitive daily rate. Opportunities for professional development and growth. A chance to work with a committed and passionate team. Opportunity to take the role on permanently at the end of. The ideal Regional Clinical and Quality Manager will have: Must be a Registered Nurse Prior experience in a Regional Quality role Proven experience in governance, safeguarding, or risk management. Senior-level experience in a similar sector. Strong understanding of safeguarding legislation and best practices. Exceptional leadership and communication skills. If you have experience or interest in roles such as Quality Assurance Manager, Safeguarding Lead, Governance Director, Compliance Officer, or Risk Management Specialist, you might find this Clinical Quality Director position a perfect fit. Ready to take on a challenging and rewarding role as a Clinical Quality Director? Join our client in making a significant impact on the quality and safety of care services. Apply now or reach out to Max at Leaders in Care at (url removed)
Data and Analytics Associate, Transactions Management Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co-investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. The Data and Analytics (DnA) team is a newly established function that integrates the Data Integrity and Portfolio Analytics teams. DnA plays a critical role in supporting key functions across the organization, including Investment, Investor Relations (IR), Core Portfolio Management (Core PM), and Fund Finance. At its core, the DnA team plays foundational role in Pantheon's data ecosystem, ensuring accurate ingestion and integrity of Pantheon's core data -including client, managed fund, deal, investment, and asset data. This disciplined approach to data stewardship powers actionable portfolio analytics that are essential to: Enhancing the investment decision-making process Improving transparency and engagement with clients Enabling data-driven portfolio and financial oversight By centralizing and reinforcing data governance and analytical capabilities, DnA serves as a strategic enabler, delivering insights that drive performance and operational excellence across the investment lifecycle. Data Integrity Overview This role is part of Pantheon's newly-formed Data Integrity group-an agile, collaborative function focused on ensuring accurate and timely data across the full investment lifecycle. From client and fund data to deal, investment, and asset-level information, we work to maintain a comprehensive and high-quality data foundation that fuels everything from day-to-day operations to portfolio reporting and strategic oversight. The Data Integrity function operates through four interconnected squads-Transaction Management, Transactions Control, Valuations, and Portfolio Data-each bringing a focused perspective while working together to ensure seamless and trustworthy data flows. By joining this team, you'll be part of a dynamic environment that's a critical pillar of Pantheon's operational infrastructure, enabling trustworthy data flows that underpin investment decision-making, regulatory compliance, and client service excellence. Purpose of Position The Transaction Management Team is responsible for the preparation and input of all transactional data. The focus of the role is ensuring the accurate set up of investment vehicles, as well as the onboarding of new investors into the internal reporting system. Another key deliverable of the team is the input of all investment-related cashflows into the in-house database. This must be completed based on daily deadlines to facilitate both timely reconciliations and investor reporting. Responsibilities also include resolving cash breaks, answering queries from internal and external stakeholders, instructing payments through several external banking portals, quality control checks, engaging directly with the stakeholders and consulting on upstream processes. The next couple of years at Pantheon are going to be even more exciting as Operations transforms into a data-led department that incorporates technologies at the forefront of the Private Equity industry into its standard operating model. The transformation workflow is a fundamental redesign of all core processes to ensure that they're industry leading, best in class and scalable for the next generation. Key Responsibilities Responsible for data validation checks on valuation data, ensuring the team are dealing with exceptions appropriately on a quarterly basis. Be involved in optimising, and automating processes, tasks and activities. Working in conjunction with the Core Portfolio Management function, ensuring valuation data is of sufficient accuracy and coverage to support portfolio manager decision making and portfolio monitoring. Provide support to the Investment function in the analysis of valuation data as required. Training the team to ensure compliance with controls and procedures. Identify potential areas which would benefit from enhancements or improvement in process and implement continuous improvements. Coordinating Team's MI to facilitate better management of output/workload Transaction team responsibilities Approval of investor and investment cashflows into Pantheon's in-house database, according to US GAAP standards with a view to move onto approving inputs from others. Entry and approval of investor and investment level static set ups within Pantheon's in-house database, ensuring that we are working proactively with front office teams. Approval of multiple task specific deliverables within the team. Working with third party administrators to ensure best in class service. Execution and oversight of operation model improvements with third party administrators. Investigation and resolution of queries from all internal stakeholders, administrators and investment managers (General Partners). Manage recurring and ad-hoc query processes, including the scoping the requirements to ensure best possible service levels to the business. Investment analysis and support Coordination of investor and investment level data for usage by other investment and IR professionals across the firm Produce and review analysis prepared by junior team members to assist with investment opportunities across Pantheon's asset classes Collaborate closely with Core Portfolio Management teams on existing investment monitoring and management Knowledge and Experience Required Strong technical skills, with emphasis on Fund of Fund private equity (including equity, infrastructure and private debt) Demonstrable experience in private markets Proficiency with Microsoft office tools; Excel, PowerPoint etc and knowledge of other data analysis and visualisation tools like Power BI. Ability to work both independently and collaboratively to objectively analyse technical processes Excellent written and verbal communication skills Proven ability to develop strong and open working relationships Strong focus on control and procedures is essential Experience of ensuring timely and accurate delivery, working with tight deadlines Experienced professional working with data in a financial environment. Knowledge of data analysis and management techniques Self-starter with strong organisational skills Strong interpersonal skills, and ability to guide and coach team members on tasks Non-essential experience that would be advantageous; Related financial qualification (e.g. ACA/ACCA, CFA, IMC) or working towards qualifications Experience of process changes Experience of working with offshore teams. Experience in data manipulation & visualization tooling (VBA, Python, PowerBI, etc.) This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job-related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Start date year End date year Notice Period Current Compensation Including last and expected bonus, and any other important to mention benefits Desired Salary Do you hold a valid right to work for the location in which the role is based? Select We are committed to ensuring that all candidates have an equal opportunity to participate in the recruitment process. If you require any reasonable adjustments to accommodate your needs, please use this space to describe the nature of the adjustments you require. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Pantheon Ventures Careers's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) . click apply for full job details
Jul 04, 2025
Full time
Data and Analytics Associate, Transactions Management Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co-investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. The Data and Analytics (DnA) team is a newly established function that integrates the Data Integrity and Portfolio Analytics teams. DnA plays a critical role in supporting key functions across the organization, including Investment, Investor Relations (IR), Core Portfolio Management (Core PM), and Fund Finance. At its core, the DnA team plays foundational role in Pantheon's data ecosystem, ensuring accurate ingestion and integrity of Pantheon's core data -including client, managed fund, deal, investment, and asset data. This disciplined approach to data stewardship powers actionable portfolio analytics that are essential to: Enhancing the investment decision-making process Improving transparency and engagement with clients Enabling data-driven portfolio and financial oversight By centralizing and reinforcing data governance and analytical capabilities, DnA serves as a strategic enabler, delivering insights that drive performance and operational excellence across the investment lifecycle. Data Integrity Overview This role is part of Pantheon's newly-formed Data Integrity group-an agile, collaborative function focused on ensuring accurate and timely data across the full investment lifecycle. From client and fund data to deal, investment, and asset-level information, we work to maintain a comprehensive and high-quality data foundation that fuels everything from day-to-day operations to portfolio reporting and strategic oversight. The Data Integrity function operates through four interconnected squads-Transaction Management, Transactions Control, Valuations, and Portfolio Data-each bringing a focused perspective while working together to ensure seamless and trustworthy data flows. By joining this team, you'll be part of a dynamic environment that's a critical pillar of Pantheon's operational infrastructure, enabling trustworthy data flows that underpin investment decision-making, regulatory compliance, and client service excellence. Purpose of Position The Transaction Management Team is responsible for the preparation and input of all transactional data. The focus of the role is ensuring the accurate set up of investment vehicles, as well as the onboarding of new investors into the internal reporting system. Another key deliverable of the team is the input of all investment-related cashflows into the in-house database. This must be completed based on daily deadlines to facilitate both timely reconciliations and investor reporting. Responsibilities also include resolving cash breaks, answering queries from internal and external stakeholders, instructing payments through several external banking portals, quality control checks, engaging directly with the stakeholders and consulting on upstream processes. The next couple of years at Pantheon are going to be even more exciting as Operations transforms into a data-led department that incorporates technologies at the forefront of the Private Equity industry into its standard operating model. The transformation workflow is a fundamental redesign of all core processes to ensure that they're industry leading, best in class and scalable for the next generation. Key Responsibilities Responsible for data validation checks on valuation data, ensuring the team are dealing with exceptions appropriately on a quarterly basis. Be involved in optimising, and automating processes, tasks and activities. Working in conjunction with the Core Portfolio Management function, ensuring valuation data is of sufficient accuracy and coverage to support portfolio manager decision making and portfolio monitoring. Provide support to the Investment function in the analysis of valuation data as required. Training the team to ensure compliance with controls and procedures. Identify potential areas which would benefit from enhancements or improvement in process and implement continuous improvements. Coordinating Team's MI to facilitate better management of output/workload Transaction team responsibilities Approval of investor and investment cashflows into Pantheon's in-house database, according to US GAAP standards with a view to move onto approving inputs from others. Entry and approval of investor and investment level static set ups within Pantheon's in-house database, ensuring that we are working proactively with front office teams. Approval of multiple task specific deliverables within the team. Working with third party administrators to ensure best in class service. Execution and oversight of operation model improvements with third party administrators. Investigation and resolution of queries from all internal stakeholders, administrators and investment managers (General Partners). Manage recurring and ad-hoc query processes, including the scoping the requirements to ensure best possible service levels to the business. Investment analysis and support Coordination of investor and investment level data for usage by other investment and IR professionals across the firm Produce and review analysis prepared by junior team members to assist with investment opportunities across Pantheon's asset classes Collaborate closely with Core Portfolio Management teams on existing investment monitoring and management Knowledge and Experience Required Strong technical skills, with emphasis on Fund of Fund private equity (including equity, infrastructure and private debt) Demonstrable experience in private markets Proficiency with Microsoft office tools; Excel, PowerPoint etc and knowledge of other data analysis and visualisation tools like Power BI. Ability to work both independently and collaboratively to objectively analyse technical processes Excellent written and verbal communication skills Proven ability to develop strong and open working relationships Strong focus on control and procedures is essential Experience of ensuring timely and accurate delivery, working with tight deadlines Experienced professional working with data in a financial environment. Knowledge of data analysis and management techniques Self-starter with strong organisational skills Strong interpersonal skills, and ability to guide and coach team members on tasks Non-essential experience that would be advantageous; Related financial qualification (e.g. ACA/ACCA, CFA, IMC) or working towards qualifications Experience of process changes Experience of working with offshore teams. Experience in data manipulation & visualization tooling (VBA, Python, PowerBI, etc.) This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job-related duties as reasonably requested by your manager. Pantheon is an Equal Opportunities employer, we are committed to building a diverse and inclusive workforce so if you're excited about this role but your past experience doesn't perfectly align we'd still encourage you to apply. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Start date year End date year Notice Period Current Compensation Including last and expected bonus, and any other important to mention benefits Desired Salary Do you hold a valid right to work for the location in which the role is based? Select We are committed to ensuring that all candidates have an equal opportunity to participate in the recruitment process. If you require any reasonable adjustments to accommodate your needs, please use this space to describe the nature of the adjustments you require. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Pantheon Ventures Careers's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) . click apply for full job details
Flexible Working: We recognise the importance of a healthy work-life balance, which is why we offer flexible working options, including compressed hours and remote working. Please note this role requires a minimum of 3 days per week in the office, with flexibility to work from home 1-2 days per week on average. Additionally, occasional travel to sites across the UK will be required. About Us GCHQ is an intelligence, cyber, and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse, and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks, and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role As an Estates Delivery Manager, you'll take the lead on complex, high-impact capital projects, bringing structure and clarity to our growing portfolio of capital projects. Your role will ensure timely, budget-friendly delivery while maintaining the highest standards of security and quality, guaranteeing that the benefits are fully realised. This role offers an exciting opportunity to take on meaningful responsibility and accountability, with the chance to lead larger, more complex projects and manage substantial financial budgets. You'll operate confidently in secure environments and articulate plans effectively to a varied range of stakeholders, from senior leaders to technical specialists. As part of a well-established and growing team, you'll contribute to delivering critical infrastructure that supports national security, making a tangible impact on the built environment and the people who rely on it every day. In this role, you'll have a unique opportunity to shape our workplace for the future workforce. Leading projects or workstreams from start to finish, you'll coordinate timelines, budgets, and stakeholder engagement and expectations to ensure outcomes align with operational needs. Proactively identifying and resolving risks will be crucial to maintaining momentum and ensuring timely delivery. Collaboration with internal and external stakeholders, will be vital to meet project objectives while upholding the highest standards of security and confidentiality. Building and maintaining effective collaborative partnerships with customers, suppliers, and service providers will foster collaboration and trust throughout the project lifecycle. Whether leading a new build, overseeing a major office refurbishment, or managing a secure data centre fit-out, you'll be at the heart of shaping the future of our facilities. In addition to providing line management and task leadership to a small team of professionals, you'll support their development and enhance team performance. Drawing on experience in construction or project management, best practice principles will be applied to every stage of delivery, from planning and procurement through to implementation and review. About You Bring your broad mix of experience and expertise across project and delivery management, security, facilities management, stakeholder engagement, business change, and employee experience to achieve outstanding results. With a solid foundation in project management, you can confidently define and deliver outcomes in a structured and organised way, while also supporting the development of others through thoughtful task planning and team leadership. Your ability to deliver high-quality results with agility, focus, and drive will be key to your success in this role. Understanding customer needs and translating them into effective project outcomes is essential. Your interpersonal skills will help build trusted, productive relationships with both colleagues and external partners, and shared insights that drive innovation and continuous improvement. We're looking for talented professionals with both line management and project management experience, ideally with a background in construction, estates, or facilities management. You may have worked as a Construction Manager, Quantity Surveyor, Site Manager, or in a role involving building infrastructure. Familiarity with the Royal Institute of British Architects (RIBA) methodology and National Protective Security Authority (NPSA) standards is desirable. Being a self-starter with excellent time management skills and a positive, can-do attitude is crucial. Your ability to work independently and take initiative will be matched by your enthusiasm for shaping the physical environments that support our workforce. Whether managing office refurbishments or overseeing new construction projects, you'll help create inclusive, future-ready workspaces that enable our teams to focus on protecting national security. As part of a team of like-minded professionals, you'll contribute to the delivery of transformational projects using established project management and construction principles. Your interest in the built environment and commitment to delivering meaningful change will make you a valuable asset to our team. Training and Development No matter your background or level of experience, dedicated support will be provided from day one. Starting with a structured induction at both departmental and team levels, designed to give a clear understanding of your role and the wider organisation. Gain insights and guidance from your team, which will help you settle in and build confidence in the new environment. As for growing your career, you'll have access to a wide range of personal development opportunities, including training in Project Management, RIBA methodology, Facilities Management, and NEC contract management. If you're looking to achieve professional recognition, we'll support you in working towards Association for Project Management (APM) accreditation. Mentoring opportunities are also available through the broader team, offering the chance to learn from experienced professionals and build your confidence. Our culture values continuous learning, with regular check-ins and a clear progression plan tailored to your goals. In short, support is always available, and you'll be surrounded by people who want to see success and who will help you build a rewarding career at the heart of national security. Rewards and Benefits You'll receive a starting salary of £53,496 plus other benefits including: • 25 days annual leave, automatically rising to 30 days after 5 years of service, and an additional 10.5 days of public and privilege holidays. • Opportunities to be recognised through our employee performance scheme. • Interest-free season ticket loan. • Excellent pension scheme. • Cycle to work scheme. • Facilities such as a gym, restaurant and on-site coffee bars (at some locations). • Paid parental and adoption leave At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities, and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website: GCHQ is proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so. (this is known as Offer of Interview). To secure an interview for this role, the minimum criteria (in order of application process) are: • You must meet the minimum pass mark for question 1 which explores your motivation to work for the organisation and this particular role. • You must meet the minimum pass mark for question 2 which explores your skills and qualities for the role. • You must meet the minimum pass mark for question 3 which explores your experience of delivering outcomes and managing risks. Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: • Application sift: looking at your motivation, skills and experience for the role. • Online interview, which will include technical and competency-based questions. • If successful, you will receive a conditional offer of employment. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process, including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our eligibility criteria. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. Find out more about the vetting process. Please note we have a strict drugs policy . click apply for full job details
Jul 04, 2025
Full time
Flexible Working: We recognise the importance of a healthy work-life balance, which is why we offer flexible working options, including compressed hours and remote working. Please note this role requires a minimum of 3 days per week in the office, with flexibility to work from home 1-2 days per week on average. Additionally, occasional travel to sites across the UK will be required. About Us GCHQ is an intelligence, cyber, and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse, and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks, and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role As an Estates Delivery Manager, you'll take the lead on complex, high-impact capital projects, bringing structure and clarity to our growing portfolio of capital projects. Your role will ensure timely, budget-friendly delivery while maintaining the highest standards of security and quality, guaranteeing that the benefits are fully realised. This role offers an exciting opportunity to take on meaningful responsibility and accountability, with the chance to lead larger, more complex projects and manage substantial financial budgets. You'll operate confidently in secure environments and articulate plans effectively to a varied range of stakeholders, from senior leaders to technical specialists. As part of a well-established and growing team, you'll contribute to delivering critical infrastructure that supports national security, making a tangible impact on the built environment and the people who rely on it every day. In this role, you'll have a unique opportunity to shape our workplace for the future workforce. Leading projects or workstreams from start to finish, you'll coordinate timelines, budgets, and stakeholder engagement and expectations to ensure outcomes align with operational needs. Proactively identifying and resolving risks will be crucial to maintaining momentum and ensuring timely delivery. Collaboration with internal and external stakeholders, will be vital to meet project objectives while upholding the highest standards of security and confidentiality. Building and maintaining effective collaborative partnerships with customers, suppliers, and service providers will foster collaboration and trust throughout the project lifecycle. Whether leading a new build, overseeing a major office refurbishment, or managing a secure data centre fit-out, you'll be at the heart of shaping the future of our facilities. In addition to providing line management and task leadership to a small team of professionals, you'll support their development and enhance team performance. Drawing on experience in construction or project management, best practice principles will be applied to every stage of delivery, from planning and procurement through to implementation and review. About You Bring your broad mix of experience and expertise across project and delivery management, security, facilities management, stakeholder engagement, business change, and employee experience to achieve outstanding results. With a solid foundation in project management, you can confidently define and deliver outcomes in a structured and organised way, while also supporting the development of others through thoughtful task planning and team leadership. Your ability to deliver high-quality results with agility, focus, and drive will be key to your success in this role. Understanding customer needs and translating them into effective project outcomes is essential. Your interpersonal skills will help build trusted, productive relationships with both colleagues and external partners, and shared insights that drive innovation and continuous improvement. We're looking for talented professionals with both line management and project management experience, ideally with a background in construction, estates, or facilities management. You may have worked as a Construction Manager, Quantity Surveyor, Site Manager, or in a role involving building infrastructure. Familiarity with the Royal Institute of British Architects (RIBA) methodology and National Protective Security Authority (NPSA) standards is desirable. Being a self-starter with excellent time management skills and a positive, can-do attitude is crucial. Your ability to work independently and take initiative will be matched by your enthusiasm for shaping the physical environments that support our workforce. Whether managing office refurbishments or overseeing new construction projects, you'll help create inclusive, future-ready workspaces that enable our teams to focus on protecting national security. As part of a team of like-minded professionals, you'll contribute to the delivery of transformational projects using established project management and construction principles. Your interest in the built environment and commitment to delivering meaningful change will make you a valuable asset to our team. Training and Development No matter your background or level of experience, dedicated support will be provided from day one. Starting with a structured induction at both departmental and team levels, designed to give a clear understanding of your role and the wider organisation. Gain insights and guidance from your team, which will help you settle in and build confidence in the new environment. As for growing your career, you'll have access to a wide range of personal development opportunities, including training in Project Management, RIBA methodology, Facilities Management, and NEC contract management. If you're looking to achieve professional recognition, we'll support you in working towards Association for Project Management (APM) accreditation. Mentoring opportunities are also available through the broader team, offering the chance to learn from experienced professionals and build your confidence. Our culture values continuous learning, with regular check-ins and a clear progression plan tailored to your goals. In short, support is always available, and you'll be surrounded by people who want to see success and who will help you build a rewarding career at the heart of national security. Rewards and Benefits You'll receive a starting salary of £53,496 plus other benefits including: • 25 days annual leave, automatically rising to 30 days after 5 years of service, and an additional 10.5 days of public and privilege holidays. • Opportunities to be recognised through our employee performance scheme. • Interest-free season ticket loan. • Excellent pension scheme. • Cycle to work scheme. • Facilities such as a gym, restaurant and on-site coffee bars (at some locations). • Paid parental and adoption leave At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities, and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website: GCHQ is proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so. (this is known as Offer of Interview). To secure an interview for this role, the minimum criteria (in order of application process) are: • You must meet the minimum pass mark for question 1 which explores your motivation to work for the organisation and this particular role. • You must meet the minimum pass mark for question 2 which explores your skills and qualities for the role. • You must meet the minimum pass mark for question 3 which explores your experience of delivering outcomes and managing risks. Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: • Application sift: looking at your motivation, skills and experience for the role. • Online interview, which will include technical and competency-based questions. • If successful, you will receive a conditional offer of employment. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process, including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at GCHQ, you need to be a British citizen or hold dual British nationality. You can read our eligibility criteria. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. Find out more about the vetting process. Please note we have a strict drugs policy . click apply for full job details
This role can be located in any Amazon corporate office across Europe including Luxembourg, London, Paris, Milan, Madrid, Berlin. The ideal candidate: TRC is seeking a Senior Risk Manager with a strong background managing Third Party (3P) Payroll and Time and Attendance data and partnership management. The ideal candidate will be an analytical leader with Risk Management experience with strong background in 3P Payroll and Time & Attendance Provider Vendor Management. You make data-driven decisions in complex, technical, transportation and/or regulatory environments. The individual needs strong communication skills, the experience to influence (both up and across) and support cross-functional stakeholder groups across all levels of the organization. The ideal candidate takes initiative and demonstrates ownership in driving business goals, while being agile to manage change. This position will require high level strategic thinking to deep-dive analytical problem solving. The Senior Risk Manager will work closely with teams across Amazon transportation businesses to recommend strategies, lead projects, and develop compliance frameworks. The ideal candidate will manage relationships with key partners and vendors, identify improvement opportunities, analyze risks based on regulatory requirements, drive key initiatives in the space, and manage communications with internal and external stakeholders. You must be a strong project manager who can drive selection, standardization, and systematic controls through 3P providers. You are comfortable dealing with ambiguity and enjoy working on different problems every day. You must be an excellent writer who can succinctly communicate complicated payroll issues in business terms. You are a leader who can influence people, prioritize, communicate clearly and compellingly and understand how to deliver results within a strong and talented team, as well as being able to drive change across other organizations. Your risk program management practices set a great example to others. You routinely and efficiently deliver the right things. You define clear goals and objectives. You drive crisp decisions in your program area about what projects move forward and in what priority order. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks. Key job responsibilities • Self-starter, possess flexibility to work in a fast-changing environment and ambiguous situations • Analytical decision making with a demonstrated ability to drive issues to completion • Enthusiasm to work hard and make history • Proven history of having worked effectively across cross-functional teams and business functions • Attention to detail and a demonstrated ability to take ownership of cross-organizational problems and drive them to resolution • Excellent written and verbal communications • Track and report metrics on 3PP performance to internal stakeholders, as well as continually monitor, analyze, identify gaps and influence remediation to maximize increased compliance impact; and manage and support escalations communications, as needed. Analyze quantitative and qualitative data, report appropriate level of information based on the audience, prioritize and make tradeoffs, and balance the business needs while listening to the voice of the customer is critical. • Validate the effectiveness of workflows and mechanisms for handling risk assessments, escalations, driving process improvement efforts with the objective to eliminate future escalations. • Track and communicate results at the senior leadership level. • Influence payroll vendor selection A day in the life About the team: Amazon's Transportation Risk & Compliance team identifies and mitigates risk in a rapidly growing and complex, global environment. To support the business, our primary mission is to perform independent and objective, risk-based assessments of Amazon business partners' activities and related controls with the goal of improving operations, compliance, risk management and overall success of the program. The Data and Automation Risk Manager is responsible for defining, managing and implementing the insights and automation strategy for EU frequent risk-based inspections and expand 3PP compliance beyond just EU, to provide our stakeholders with the relevant trends and information om compliance to support the right business strategy. This Risk Manager will create metrics and proactively seek out new and improved data/ mechanisms for visibility of risk, and control and effectiveness. The Risk Manager is in charge of defining programs which are in line with the risk strategy, regulations, and organizational objectives. Additionally, this role will work closely with Amazon Logistics and Transportation businesses, Compliance, Legal, Finance, and HR teams to implement world-class customer-centric compliance & risk management tools and processes. If you are motivated to dive into the detail and take ownership, we have the career you're looking for! BASIC QUALIFICATIONS - Knowledge of Microsoft Office products and applications at an advanced level - Experience in compliance, audit or risk management - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - • 6+ years project management experience. - • 4+ years of 3P Provider Vendor Management - • Operations, payroll and/or audit management - • Experience in the transportation industry - • Continuous improvement background (i.e. 6-sigma, ISO, Total Quality, etc.). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
This role can be located in any Amazon corporate office across Europe including Luxembourg, London, Paris, Milan, Madrid, Berlin. The ideal candidate: TRC is seeking a Senior Risk Manager with a strong background managing Third Party (3P) Payroll and Time and Attendance data and partnership management. The ideal candidate will be an analytical leader with Risk Management experience with strong background in 3P Payroll and Time & Attendance Provider Vendor Management. You make data-driven decisions in complex, technical, transportation and/or regulatory environments. The individual needs strong communication skills, the experience to influence (both up and across) and support cross-functional stakeholder groups across all levels of the organization. The ideal candidate takes initiative and demonstrates ownership in driving business goals, while being agile to manage change. This position will require high level strategic thinking to deep-dive analytical problem solving. The Senior Risk Manager will work closely with teams across Amazon transportation businesses to recommend strategies, lead projects, and develop compliance frameworks. The ideal candidate will manage relationships with key partners and vendors, identify improvement opportunities, analyze risks based on regulatory requirements, drive key initiatives in the space, and manage communications with internal and external stakeholders. You must be a strong project manager who can drive selection, standardization, and systematic controls through 3P providers. You are comfortable dealing with ambiguity and enjoy working on different problems every day. You must be an excellent writer who can succinctly communicate complicated payroll issues in business terms. You are a leader who can influence people, prioritize, communicate clearly and compellingly and understand how to deliver results within a strong and talented team, as well as being able to drive change across other organizations. Your risk program management practices set a great example to others. You routinely and efficiently deliver the right things. You define clear goals and objectives. You drive crisp decisions in your program area about what projects move forward and in what priority order. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks. Key job responsibilities • Self-starter, possess flexibility to work in a fast-changing environment and ambiguous situations • Analytical decision making with a demonstrated ability to drive issues to completion • Enthusiasm to work hard and make history • Proven history of having worked effectively across cross-functional teams and business functions • Attention to detail and a demonstrated ability to take ownership of cross-organizational problems and drive them to resolution • Excellent written and verbal communications • Track and report metrics on 3PP performance to internal stakeholders, as well as continually monitor, analyze, identify gaps and influence remediation to maximize increased compliance impact; and manage and support escalations communications, as needed. Analyze quantitative and qualitative data, report appropriate level of information based on the audience, prioritize and make tradeoffs, and balance the business needs while listening to the voice of the customer is critical. • Validate the effectiveness of workflows and mechanisms for handling risk assessments, escalations, driving process improvement efforts with the objective to eliminate future escalations. • Track and communicate results at the senior leadership level. • Influence payroll vendor selection A day in the life About the team: Amazon's Transportation Risk & Compliance team identifies and mitigates risk in a rapidly growing and complex, global environment. To support the business, our primary mission is to perform independent and objective, risk-based assessments of Amazon business partners' activities and related controls with the goal of improving operations, compliance, risk management and overall success of the program. The Data and Automation Risk Manager is responsible for defining, managing and implementing the insights and automation strategy for EU frequent risk-based inspections and expand 3PP compliance beyond just EU, to provide our stakeholders with the relevant trends and information om compliance to support the right business strategy. This Risk Manager will create metrics and proactively seek out new and improved data/ mechanisms for visibility of risk, and control and effectiveness. The Risk Manager is in charge of defining programs which are in line with the risk strategy, regulations, and organizational objectives. Additionally, this role will work closely with Amazon Logistics and Transportation businesses, Compliance, Legal, Finance, and HR teams to implement world-class customer-centric compliance & risk management tools and processes. If you are motivated to dive into the detail and take ownership, we have the career you're looking for! BASIC QUALIFICATIONS - Knowledge of Microsoft Office products and applications at an advanced level - Experience in compliance, audit or risk management - Bachelor's degree or equivalent PREFERRED QUALIFICATIONS - • 6+ years project management experience. - • 4+ years of 3P Provider Vendor Management - • Operations, payroll and/or audit management - • Experience in the transportation industry - • Continuous improvement background (i.e. 6-sigma, ISO, Total Quality, etc.). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
The role of Metallurgist involves the analysis and improvement of metal production processes to ensure high-quality results. Based in Redditch, this permanent position offers an exciting opportunity in the industrial and manufacturing sector. Client Details This organisation operates within the industrial and manufacturing sector, specialising in engineering and manufacturing solutions. They are known for their focus on technical innovation and delivering high-quality products and services to their clients. Description The Metallurgist has delegated responsibility from the Laboratory Manager to conduct testing and reporting commensurate with demonstrated competence shown on Laboratory Skill Matrix. This role is responsible for managing and communicating testing expectations as per business requirements. Lead all first article inspection activities relevant to the laboratory. Co-ordinate with other departments to ensure that the best quality of service is maintained to our customers. The Metallurgist is furnished with the authority and resources to perform the duties within the scope of their responsibilities within the Laboratory structure. This includes active participation in maintaining and improving the management system. Any departures from this system or the testing and calibration procedures will be identified and actions to prevent or minimise these occurrences will be initiated, managed and resolved Drive 20% reduction in non RFT Process adherence Testing and calibrations are carried out in accordance with manuals, instructions and procedures and results reported as required To Maintain Nadcap Materials Testing accreditation Maintain ISO/IEC 17025 and Nadcap MTL accreditation Interface with external audit for Materials testing activity Participate in periodic over check of operators to confirm compliance with Laboratory procedures To provide reviews which are required by the companies manuals and procedures To review and where applicable recommend improvements to laboratory instructions and procedures associated with technical and metallurgical control of the companies activities To initiate actions to prevent or minimise departures from the requirements of internal and external quality systems and testing procedures Participate in material and testing related development programmes Promote improvements to existing Laboratory processes and Facilities to continuously improve services to our customer base. Participate and progress personal objectives set out by Laboratory Management to aid continuous improvement throughout the business. To support and act as a source of advice and training for technicians and junior members of the laboratory. Act at all times in accordance with company health and safety and environmental requirements. Participate in specification review and modification of procedures and processes to ensure continued compliance to customer and specification requirements Profile A successful Metallurgist should have: Degree / HN qualification in Engineering, and/or Materials (or equivalent experience) Experience as a technologist in Automotive / Aerospace Ability to perform and contribute within a "can do" team to deliver class leading performance Job Offer 40,000 Opportunities to work on innovative projects Supportive workplace culture promoting professional development. Comprehensive benefits package, including holiday leave and pension contributions. This is an excellent opportunity for a Metallurgist to further their career in the industrial and manufacturing sector. If you are passionate about metallurgy and based in or around Redditch, we encourage you to apply!
Jul 04, 2025
Full time
The role of Metallurgist involves the analysis and improvement of metal production processes to ensure high-quality results. Based in Redditch, this permanent position offers an exciting opportunity in the industrial and manufacturing sector. Client Details This organisation operates within the industrial and manufacturing sector, specialising in engineering and manufacturing solutions. They are known for their focus on technical innovation and delivering high-quality products and services to their clients. Description The Metallurgist has delegated responsibility from the Laboratory Manager to conduct testing and reporting commensurate with demonstrated competence shown on Laboratory Skill Matrix. This role is responsible for managing and communicating testing expectations as per business requirements. Lead all first article inspection activities relevant to the laboratory. Co-ordinate with other departments to ensure that the best quality of service is maintained to our customers. The Metallurgist is furnished with the authority and resources to perform the duties within the scope of their responsibilities within the Laboratory structure. This includes active participation in maintaining and improving the management system. Any departures from this system or the testing and calibration procedures will be identified and actions to prevent or minimise these occurrences will be initiated, managed and resolved Drive 20% reduction in non RFT Process adherence Testing and calibrations are carried out in accordance with manuals, instructions and procedures and results reported as required To Maintain Nadcap Materials Testing accreditation Maintain ISO/IEC 17025 and Nadcap MTL accreditation Interface with external audit for Materials testing activity Participate in periodic over check of operators to confirm compliance with Laboratory procedures To provide reviews which are required by the companies manuals and procedures To review and where applicable recommend improvements to laboratory instructions and procedures associated with technical and metallurgical control of the companies activities To initiate actions to prevent or minimise departures from the requirements of internal and external quality systems and testing procedures Participate in material and testing related development programmes Promote improvements to existing Laboratory processes and Facilities to continuously improve services to our customer base. Participate and progress personal objectives set out by Laboratory Management to aid continuous improvement throughout the business. To support and act as a source of advice and training for technicians and junior members of the laboratory. Act at all times in accordance with company health and safety and environmental requirements. Participate in specification review and modification of procedures and processes to ensure continued compliance to customer and specification requirements Profile A successful Metallurgist should have: Degree / HN qualification in Engineering, and/or Materials (or equivalent experience) Experience as a technologist in Automotive / Aerospace Ability to perform and contribute within a "can do" team to deliver class leading performance Job Offer 40,000 Opportunities to work on innovative projects Supportive workplace culture promoting professional development. Comprehensive benefits package, including holiday leave and pension contributions. This is an excellent opportunity for a Metallurgist to further their career in the industrial and manufacturing sector. If you are passionate about metallurgy and based in or around Redditch, we encourage you to apply!
With the ever-evolving digital landscape, it is essential for us that we remain at the forefront of technology. This ensures that we continue to improve the speed and accuracy of our design work, allowing us to maintain a competitive position in the market. The role of the BIM Expert (or Digital Design Lead) is fundamental for the strategic and operational management of BIM activities at the company level. The BIM Expert supervises the implementation, monitoring, and optimisation of Digital Design processes, ensuring the achievement of business objectives and maximising the quality of results. In this role, you will be responsible for managing the BIM model by coordinating other professional figures involved, maintaining high quality client relationships, internal management, team leadership and project delivery while upholding integrity and professional standards. You will be working on prestigious data centre projects throughout UK/Mainland Europe, India and the Middle East. Our clients include a mixture of key regional and international players in the data centre industry, collocation providers and hyperscale data centre operators. You will be owning the digitalised processes at the organisational level and oversee company contracts; you will define and ensure the rules for implementing organisational processes for managing information flows and the use of CDE for each individual contract; you will draft the Information Specification, the Information Management proposal. It will be the responsibility of the BIM Expert to scan the horizon for new products that can be incorporated into our digital design process to enhance our position and keep us at the leading edge of M&E design. Role responsibilities include: Business Development Identify opportunities to improve BIM processes and develop strategies for resource optimisation. Collaborate with the wider MEP and PM/DM teams to define business objectives and implement innovative BIM solutions. Lead digital innovation within Deerns, through researching the implementation of new technologies and contributing to business cases where applicable in rolling out their use. Actively participate in promoting the company's BIM services in the both the UK and global markets. Project Management Supervise the implementation of BIM processes on company projects, ensuring compliance with timelines and deadlines. Leading the production of BIM Executions Plans on projects. Draft and/or review Information Specifications and Bidding Proposals. Assist and analyse the drafting of the Information Management Plan (IMP) to ensure proper data management in projects. Plan and manage the BIM workload and output within the Deerns UK business unit. Work closely with Design Managers and Document Controllers to ensure information is issued on time and quality assured from a BIM standards and coordination perspective. Act as the 'bridge' between Deerns UK design management function and 2D/3D CAD outputs. Technical Management Work closely with Engineers and staff on technical inputs to ensure efficient production of BIM output products. Continuously analyse the company's BIM workflow and constantly seek optimisations in terms of time and quality. Implement software and plug-ins to improve efficiency and output quality. Draft and update company guidelines to ensure consistency and quality of BIM processes. Support the Unit Director in negotiations of contracts requiring the use of BIM processes and in client interactions. Manage MEP & BIM software contracts for Deerns UK in terms of oversight, technical requirements, suitability and subsequent renewal/upgrade/downgrade requirements. Act as IT Management connection for Deerns UK and develop a close relationship with Deerns Global IT department based in Netherlands. Liaise closely with Deerns' Global/International offices and their respective BIM departments to ensure effective project delivery and process standardisation to drive efficiency. Innovation Understand the processes of our engineers, and the tools that they use, to have a strong grasp of where improvements can be made. Act as the focal point for design, building physics and BIM so that digital advances can be made in ways that complement the entire approach of the Deerns UK office. Work with the international BIM/Digital Design teams to share and receive ideas that can benefit the wider group and our team in the UK. Research new software and technologies constantly, bringing products of interest to the team(s) for consideration in our approach. Work with the marketing team to produce collateral for selling and advertising the innovative approaches we begin to follow to grow our order book and position ourselves as market leaders. People Management Supervise and coordinate the work of BIM Coordinators and BIM Specialists in implementing models and adhering to company procedures. Plan and coordinate BIM resource requirements in conjunction with the UK Management Team. Manage internal ACDat (Construction Cloud), defining rules and permissions for the working team. Conduct periodic Design Reviews to monitor quality standards and identify optimisation margins in the process. Actively contribute to the organic growth of the BIM team and input into recruitment and staff retention. A minimum of 5 years' previous experience in BIM (Building Information Modeling) management, digital innovation, or a related field. Strong background in MEP (Mechanical, Electrical, and Plumbing) and project management processes. Experience leading BIM implementation and managing project workflows. Familiarity with developing and overseeing BIM Execution Plans and Information Management Plans. Previous experience supervising BIM teams and coordinating resources. Excellent leadership and team management capabilities. Strong analytical and problem-solving skills, with a focus on process optimization. Proficiency in BIM software such as Revit, Navisworks, and AutoCAD. Ability to draft and review technical specifications, proposals, and contracts. Strong communication skills to liaise with internal teams, clients, and global counterparts. Expertise in MEP design principles and integration within BIM environments. Awareness of emerging digital tools and software relevant to BIM and construction technology. Knowledge of IT management related to BIM software licenses, system upgrades, and global integration. Benefits: Competitive salary. Hybrid work (3 days from our London office + 2 days from home or 50% time in office) 25 days annual leave + UK bank holidays (option to purchase 5 extra days). Perkbox (a range of corporate deals, including health, fitness and entertainment). Life Insurance and long-term sickness coverage. Discretionary annual bonus (up to 10%). Pension (6% employer contribution). Salary Sacrifice. Referral scheme. Cycle to Work scheme. Company social events. Employee Assistance Programme (EAP). Good Habitz access (Learning & Development). Collaborative and supportive work environment. Exposure to diverse, challenging and unique projects. International networking opportunities within the Deerns global group. Remote work (outside of the UK) up to 2 weeks, at the manager's discretion. We are committed to creating a diverse and inclusive workplace where everyone feels they belong. While we welcome applications from all qualified candidates, we're particularly keen to encourage applications from groups that are currently under-represented in our sector, including women. Even if you don't meet every requirement listed, we'd still love to hear from you if you're passionate about this role.
Jul 04, 2025
Full time
With the ever-evolving digital landscape, it is essential for us that we remain at the forefront of technology. This ensures that we continue to improve the speed and accuracy of our design work, allowing us to maintain a competitive position in the market. The role of the BIM Expert (or Digital Design Lead) is fundamental for the strategic and operational management of BIM activities at the company level. The BIM Expert supervises the implementation, monitoring, and optimisation of Digital Design processes, ensuring the achievement of business objectives and maximising the quality of results. In this role, you will be responsible for managing the BIM model by coordinating other professional figures involved, maintaining high quality client relationships, internal management, team leadership and project delivery while upholding integrity and professional standards. You will be working on prestigious data centre projects throughout UK/Mainland Europe, India and the Middle East. Our clients include a mixture of key regional and international players in the data centre industry, collocation providers and hyperscale data centre operators. You will be owning the digitalised processes at the organisational level and oversee company contracts; you will define and ensure the rules for implementing organisational processes for managing information flows and the use of CDE for each individual contract; you will draft the Information Specification, the Information Management proposal. It will be the responsibility of the BIM Expert to scan the horizon for new products that can be incorporated into our digital design process to enhance our position and keep us at the leading edge of M&E design. Role responsibilities include: Business Development Identify opportunities to improve BIM processes and develop strategies for resource optimisation. Collaborate with the wider MEP and PM/DM teams to define business objectives and implement innovative BIM solutions. Lead digital innovation within Deerns, through researching the implementation of new technologies and contributing to business cases where applicable in rolling out their use. Actively participate in promoting the company's BIM services in the both the UK and global markets. Project Management Supervise the implementation of BIM processes on company projects, ensuring compliance with timelines and deadlines. Leading the production of BIM Executions Plans on projects. Draft and/or review Information Specifications and Bidding Proposals. Assist and analyse the drafting of the Information Management Plan (IMP) to ensure proper data management in projects. Plan and manage the BIM workload and output within the Deerns UK business unit. Work closely with Design Managers and Document Controllers to ensure information is issued on time and quality assured from a BIM standards and coordination perspective. Act as the 'bridge' between Deerns UK design management function and 2D/3D CAD outputs. Technical Management Work closely with Engineers and staff on technical inputs to ensure efficient production of BIM output products. Continuously analyse the company's BIM workflow and constantly seek optimisations in terms of time and quality. Implement software and plug-ins to improve efficiency and output quality. Draft and update company guidelines to ensure consistency and quality of BIM processes. Support the Unit Director in negotiations of contracts requiring the use of BIM processes and in client interactions. Manage MEP & BIM software contracts for Deerns UK in terms of oversight, technical requirements, suitability and subsequent renewal/upgrade/downgrade requirements. Act as IT Management connection for Deerns UK and develop a close relationship with Deerns Global IT department based in Netherlands. Liaise closely with Deerns' Global/International offices and their respective BIM departments to ensure effective project delivery and process standardisation to drive efficiency. Innovation Understand the processes of our engineers, and the tools that they use, to have a strong grasp of where improvements can be made. Act as the focal point for design, building physics and BIM so that digital advances can be made in ways that complement the entire approach of the Deerns UK office. Work with the international BIM/Digital Design teams to share and receive ideas that can benefit the wider group and our team in the UK. Research new software and technologies constantly, bringing products of interest to the team(s) for consideration in our approach. Work with the marketing team to produce collateral for selling and advertising the innovative approaches we begin to follow to grow our order book and position ourselves as market leaders. People Management Supervise and coordinate the work of BIM Coordinators and BIM Specialists in implementing models and adhering to company procedures. Plan and coordinate BIM resource requirements in conjunction with the UK Management Team. Manage internal ACDat (Construction Cloud), defining rules and permissions for the working team. Conduct periodic Design Reviews to monitor quality standards and identify optimisation margins in the process. Actively contribute to the organic growth of the BIM team and input into recruitment and staff retention. A minimum of 5 years' previous experience in BIM (Building Information Modeling) management, digital innovation, or a related field. Strong background in MEP (Mechanical, Electrical, and Plumbing) and project management processes. Experience leading BIM implementation and managing project workflows. Familiarity with developing and overseeing BIM Execution Plans and Information Management Plans. Previous experience supervising BIM teams and coordinating resources. Excellent leadership and team management capabilities. Strong analytical and problem-solving skills, with a focus on process optimization. Proficiency in BIM software such as Revit, Navisworks, and AutoCAD. Ability to draft and review technical specifications, proposals, and contracts. Strong communication skills to liaise with internal teams, clients, and global counterparts. Expertise in MEP design principles and integration within BIM environments. Awareness of emerging digital tools and software relevant to BIM and construction technology. Knowledge of IT management related to BIM software licenses, system upgrades, and global integration. Benefits: Competitive salary. Hybrid work (3 days from our London office + 2 days from home or 50% time in office) 25 days annual leave + UK bank holidays (option to purchase 5 extra days). Perkbox (a range of corporate deals, including health, fitness and entertainment). Life Insurance and long-term sickness coverage. Discretionary annual bonus (up to 10%). Pension (6% employer contribution). Salary Sacrifice. Referral scheme. Cycle to Work scheme. Company social events. Employee Assistance Programme (EAP). Good Habitz access (Learning & Development). Collaborative and supportive work environment. Exposure to diverse, challenging and unique projects. International networking opportunities within the Deerns global group. Remote work (outside of the UK) up to 2 weeks, at the manager's discretion. We are committed to creating a diverse and inclusive workplace where everyone feels they belong. While we welcome applications from all qualified candidates, we're particularly keen to encourage applications from groups that are currently under-represented in our sector, including women. Even if you don't meet every requirement listed, we'd still love to hear from you if you're passionate about this role.
Learning Experience Designer, Workplace Health & Safety Amazon is looking for a Learning Experience Designer to join the Workplace Health and Safety (WHS) Team. We're not an average company and this is definitely not your average position. We'll give you the opportunity to make a difference in safety capability building across the globe. Are you an extraordinary communicator who can translate complex information into clear, concise and appealing content? Amazon's WHS team is looking for an experienced, self-motivated designer who thrives in a fast-paced environment and has a background in instructional design and training development. An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities • Work backwards with business and program teams to maximize leaner experience (LX), over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle. • Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap to continuously raise the bar on the learner experience. • Measure learning impact and continuously up-level program qualities. • Monitor industry trends and apply best practices from outside and internal Amazon L&D communities. • Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs. • Evaluate existing training to identify opportunities to maximize the effectiveness of learning, through re-design • Scope, design, and develop training that is both engaging and informative. • Managing content source files in shared libraries. • Managing course content and training session scheduling within our Learning Management System (LMS). • Maintaining and monitoring all course content, assessments, and reporting data within the LMS. • Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences. • Leveraging technology to improve learners' access to knowledge and provide just-in-time learning. • Participating in a community of learning professionals to share best practices and identify emerging learning needs. A day in the life An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture. BASIC QUALIFICATIONS - A minimum of a BS/BA degree - Relevant experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies - Proficient in Articulate Storyline and Articulate Rise - Proficient in Camtasia, Adobe Premiere, or a similar application - Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc. - Proficient in video editing and audio editing - Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS • A MS/MA degree Relevant experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required • Experience working in a complex, multi-national organization, and producing content in multiple languages • Advanced Multi-media development in audio, video, and/or animation (e.g. Adobe Illustrator, Photoshop) • Experience troubleshooting and repairing functionality of courses • Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support • Experience measuring effectiveness of training programs to ensure they meet the goals of the project • Strong project management and boundary-setting skills that ensure timely turnaround of deliverables Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 16, 2025 (Updated about 3 hours ago) Posted: February 3, 2025 (Updated 5 days ago) Posted: March 15, 2024 (Updated 6 days ago) Posted: March 4, 2025 (Updated 6 days ago) Posted: February 13, 2025 (Updated 6 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
Learning Experience Designer, Workplace Health & Safety Amazon is looking for a Learning Experience Designer to join the Workplace Health and Safety (WHS) Team. We're not an average company and this is definitely not your average position. We'll give you the opportunity to make a difference in safety capability building across the globe. Are you an extraordinary communicator who can translate complex information into clear, concise and appealing content? Amazon's WHS team is looking for an experienced, self-motivated designer who thrives in a fast-paced environment and has a background in instructional design and training development. An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities • Work backwards with business and program teams to maximize leaner experience (LX), over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle. • Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap to continuously raise the bar on the learner experience. • Measure learning impact and continuously up-level program qualities. • Monitor industry trends and apply best practices from outside and internal Amazon L&D communities. • Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs. • Evaluate existing training to identify opportunities to maximize the effectiveness of learning, through re-design • Scope, design, and develop training that is both engaging and informative. • Managing content source files in shared libraries. • Managing course content and training session scheduling within our Learning Management System (LMS). • Maintaining and monitoring all course content, assessments, and reporting data within the LMS. • Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences. • Leveraging technology to improve learners' access to knowledge and provide just-in-time learning. • Participating in a community of learning professionals to share best practices and identify emerging learning needs. A day in the life An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture. BASIC QUALIFICATIONS - A minimum of a BS/BA degree - Relevant experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies - Proficient in Articulate Storyline and Articulate Rise - Proficient in Camtasia, Adobe Premiere, or a similar application - Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc. - Proficient in video editing and audio editing - Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS • A MS/MA degree Relevant experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required • Experience working in a complex, multi-national organization, and producing content in multiple languages • Advanced Multi-media development in audio, video, and/or animation (e.g. Adobe Illustrator, Photoshop) • Experience troubleshooting and repairing functionality of courses • Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support • Experience measuring effectiveness of training programs to ensure they meet the goals of the project • Strong project management and boundary-setting skills that ensure timely turnaround of deliverables Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 16, 2025 (Updated about 3 hours ago) Posted: February 3, 2025 (Updated 5 days ago) Posted: March 15, 2024 (Updated 6 days ago) Posted: March 4, 2025 (Updated 6 days ago) Posted: February 13, 2025 (Updated 6 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About the role As our Technical Software Consultant, you will be at the forefront of delivering a high-quality, responsive service to clients. You will be the expert on our software products and the face of the Client Success Team for technical queries and support. You will build relationships with our existing and potential clients, understanding their unique business requirements and how this translates to their use of our market leading software products: Risk Manager, Vantify CAFM and Supply Chain. You will bring solutions to our clients' issues, guiding them through the use of our software with the support of our dedicated helpdesk team. This role combines business administration with strategic oversight, where you'll ensure services are delivered in line with our profit targets. You'll be responsible for drafting fee proposals, reviewing fees, identifying upselling opportunities, managing debt, and ensuring everything aligns with agreed Client Protocols. This role will combine working from home with travel to client offices around the UK, predominantly London. About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, Compass Rock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. What you'll be getting up to Proactively identify opportunities to grow client accounts by offering additional services and increasing account value Handle client enquiries and maintain direct communication, ensuring strong client relationships Conduct training sessions and demonstrations of our software products Manage client feedback, addressing any negative responses and coordinating corrective actions with the team Collaborate with internal teams to ensure consistency across service delivery disciplines and streamline processes Take client requirements and work with the development team to enact those requirements, where relevant Support the software management team with other client requirements Produce and analyse client reports, identifying trends and recommending improvements Oversee the mobilization of new client contracts, ensuring smooth transitions and timely service delivery Monitor the progress of client-specific Helpdesk tasks, ensuring timely resolution in line with SLAs Support the wider business with requirements regarding the software What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focussing on solutions. We listen to understand client needs, delivering expert guidance and high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focussing on innovation. In order to excel in this role you will need: To be tech-savvy - you'll have proven experience of learning and understanding bespoke web-based software solutions An entrepreneurial mindset - you can turn ideas into reality while maintaining a client-focused attitude To be a great communicator - you can present to all levels in an organisation and explain technical concepts to non-technical users Strong organisational skills - you have a proven ability to manage projects on time, within budget, and to high-quality standards, while handling project scope, resources, and risks To think proactively - you stay ahead of the curve, proactively identifying potential challenges and taking full responsibility for executing tasks efficiently and effectively Analytical and problem-solving abilities - you can deliver practical solutions under pressure To be adaptable -you'll thrive in a fast-paced environment and embrace change and ambiguity as opportunities for growth To be willing to travel - whilst you'll be home based for at least half your time, you'll need to be willing to travel to visit clients and to meet colleagues Knowledge of the Facilities Management and Property Management industry would be beneficial but is not essential. Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: up to £55,000 per annum Location: Hybrid between home, our offices and our client sites (regular travel to London) Working Pattern: 37.5 hours per week acrossMonday to Friday from 9am - 5:30pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme and exclusive shopping discounts Family - we enhance statutory entitlements for family leave policies Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Jul 04, 2025
Full time
About the role As our Technical Software Consultant, you will be at the forefront of delivering a high-quality, responsive service to clients. You will be the expert on our software products and the face of the Client Success Team for technical queries and support. You will build relationships with our existing and potential clients, understanding their unique business requirements and how this translates to their use of our market leading software products: Risk Manager, Vantify CAFM and Supply Chain. You will bring solutions to our clients' issues, guiding them through the use of our software with the support of our dedicated helpdesk team. This role combines business administration with strategic oversight, where you'll ensure services are delivered in line with our profit targets. You'll be responsible for drafting fee proposals, reviewing fees, identifying upselling opportunities, managing debt, and ensuring everything aligns with agreed Client Protocols. This role will combine working from home with travel to client offices around the UK, predominantly London. About us We are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, Compass Rock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That's why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance. What you'll be getting up to Proactively identify opportunities to grow client accounts by offering additional services and increasing account value Handle client enquiries and maintain direct communication, ensuring strong client relationships Conduct training sessions and demonstrations of our software products Manage client feedback, addressing any negative responses and coordinating corrective actions with the team Collaborate with internal teams to ensure consistency across service delivery disciplines and streamline processes Take client requirements and work with the development team to enact those requirements, where relevant Support the software management team with other client requirements Produce and analyse client reports, identifying trends and recommending improvements Oversee the mobilization of new client contracts, ensuring smooth transitions and timely service delivery Monitor the progress of client-specific Helpdesk tasks, ensuring timely resolution in line with SLAs Support the wider business with requirements regarding the software What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focussing on solutions. We listen to understand client needs, delivering expert guidance and high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focussing on innovation. In order to excel in this role you will need: To be tech-savvy - you'll have proven experience of learning and understanding bespoke web-based software solutions An entrepreneurial mindset - you can turn ideas into reality while maintaining a client-focused attitude To be a great communicator - you can present to all levels in an organisation and explain technical concepts to non-technical users Strong organisational skills - you have a proven ability to manage projects on time, within budget, and to high-quality standards, while handling project scope, resources, and risks To think proactively - you stay ahead of the curve, proactively identifying potential challenges and taking full responsibility for executing tasks efficiently and effectively Analytical and problem-solving abilities - you can deliver practical solutions under pressure To be adaptable -you'll thrive in a fast-paced environment and embrace change and ambiguity as opportunities for growth To be willing to travel - whilst you'll be home based for at least half your time, you'll need to be willing to travel to visit clients and to meet colleagues Knowledge of the Facilities Management and Property Management industry would be beneficial but is not essential. Why join us? We put people first-whether it's our customers or our colleagues. When you join us, you'll be part of a supportive team that values collaboration, innovation, and professional growth. We'll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here's a snapshot of what we offer: Salary: up to £55,000 per annum Location: Hybrid between home, our offices and our client sites (regular travel to London) Working Pattern: 37.5 hours per week acrossMonday to Friday from 9am - 5:30pm Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing - Health cash plan, gym discounts, cycle to work scheme and an enhanced employee assistance programme Financial - salary sacrifice pension scheme and exclusive shopping discounts Family - we enhance statutory entitlements for family leave policies Community - volunteer days and religious holiday swaps Social - we host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development - we'll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Are you an experienced Plant Manager or an Engineering Manager looking to make a move, with a passion for people, performance, and continuous improvement? Tarmac is looking for a dynamic and driven Manager to lead our Linford 1 Aircrete manufacturing plant. This is a pivotal role offering the opportunity to make a real impact on our operations, safety standards, and overall site performance. About the Role As Plant Manager , you'll be at the forefront of delivering safe, efficient, and high-quality production. You'll lead a dedicated team and ensure all aspects of the plant - from operations and maintenance to people development and compliance - perform to the highest standards. Key Responsibilities Lead and inspire a high-performing workforce with a strong culture of accountability and continuous improvement. Drive operational excellence through efficient cost control, quality assurance, and delivery of key KPIs Ensure compliance with all health, safety, and environmental regulations Support the delivery of Capex projects, maintenance systems, and statutory inspections Foster strong relationships with internal stakeholders Promote and maintain the highest standards of housekeeping and safety Champion team development, succession planning, and apprenticeship programmes Maintain a positive site reputation What We're Looking For Knowledge & Experience: Proven leadership experience in a plant, production or manufacturing environment Strong engineering background - highly advantageous Track record of delivering change and managing large teams, ideally in unionised environments Experience of SHE compliance and managing operational KPIs Skills & Behaviours: Inspirational leadership with excellent communication and influencing skills. Strategic thinker with the ability to make confident decisions in complex scenarios A results-driven mindset with a passion for continuous improvement Adaptable, hands-on, and a collaborative team player Committed to achieving zero harm and championing a culture of safety Why Tarmac? We're a company that builds careers as well as infrastructure. With a strong focus on training, support, and development, you'll have the tools you need to succeed and progress. Join us and help shape the future of sustainable construction in the UK and lead our Linford 1 Plant into its next chapter of success. In addition to the role of Plant Manager we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free andconfidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community . Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment . Salary Excellent Salary + Bonus + Benefits + Company Car
Jul 04, 2025
Full time
Are you an experienced Plant Manager or an Engineering Manager looking to make a move, with a passion for people, performance, and continuous improvement? Tarmac is looking for a dynamic and driven Manager to lead our Linford 1 Aircrete manufacturing plant. This is a pivotal role offering the opportunity to make a real impact on our operations, safety standards, and overall site performance. About the Role As Plant Manager , you'll be at the forefront of delivering safe, efficient, and high-quality production. You'll lead a dedicated team and ensure all aspects of the plant - from operations and maintenance to people development and compliance - perform to the highest standards. Key Responsibilities Lead and inspire a high-performing workforce with a strong culture of accountability and continuous improvement. Drive operational excellence through efficient cost control, quality assurance, and delivery of key KPIs Ensure compliance with all health, safety, and environmental regulations Support the delivery of Capex projects, maintenance systems, and statutory inspections Foster strong relationships with internal stakeholders Promote and maintain the highest standards of housekeeping and safety Champion team development, succession planning, and apprenticeship programmes Maintain a positive site reputation What We're Looking For Knowledge & Experience: Proven leadership experience in a plant, production or manufacturing environment Strong engineering background - highly advantageous Track record of delivering change and managing large teams, ideally in unionised environments Experience of SHE compliance and managing operational KPIs Skills & Behaviours: Inspirational leadership with excellent communication and influencing skills. Strategic thinker with the ability to make confident decisions in complex scenarios A results-driven mindset with a passion for continuous improvement Adaptable, hands-on, and a collaborative team player Committed to achieving zero harm and championing a culture of safety Why Tarmac? We're a company that builds careers as well as infrastructure. With a strong focus on training, support, and development, you'll have the tools you need to succeed and progress. Join us and help shape the future of sustainable construction in the UK and lead our Linford 1 Plant into its next chapter of success. In addition to the role of Plant Manager we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free andconfidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Interested? Why not click here to find out more? Go on are you ready to build your future? Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community . Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment . Salary Excellent Salary + Bonus + Benefits + Company Car
Use of AI in the drafting, completing or enhancing of your application must be declared at the time of submission of your application. Failure to do so may mean that your application is not progressed or assessed. Any over-reliance on AI may reduce the chance of your application being successful. The NSTA's hybrid working includes a requirement for staff to spend 40% of their time in the office. This is a fixed term 12 month position, with the potential to become a permanent role. About the team The Planning Performance and Reporting (PPR) team sits within the Strategy Directorate of the NSTA and holds a dual role in monitoring and analysing industry performance, and in the planning, tracking and reporting of NSTA performance. The team works with a wide range of industry data to produce reports and analyses for both external and internal stakeholders which inform decision making and support the development of policy and industry initiatives in areas such as net zero, emissions, activity, and efficiency. The PPR team is a high performing, diverse and supportive group who work collaboratively to continuously innovate and promote the use of analysis, planning and reporting within the organisation and across industry. Brief overview of the role We are looking for an enthusiastic individual with excellent numerical and analytical skills, with an innovative approach to presenting data and a commitment to continually improving the quality of analysis within the organisation. The role covers a diverse set of analytical disciplines including data cleansing, manipulation and analysis; visualisation, reporting and communication; and process/system improvement. The role provides a fantastic opportunity for an enthusiastic and talented analyst to join a high performing team and shape how data is collected, used and communicated within the NSTA and in the wider energy industry. The analytical outputs from the PPR team have an impact not only within the NSTA but also in shaping the direction of the energy industry during the transition to net zero. The role will involve: manipulation, analysis and presentation of complex technical and commercial data. development of analytical dashboards, models and tools to support technical and area teams. development and presentation of analytical reports and insights. working with colleagues to accurately scope and define requirements for analytical work. benchmarking performance using industry and NSTA data. responsibility for an individual work area whilst also part of a strong team that works collaboratively to support cross team working. working with a unique and rich industry data set to visualise data in new and creative ways. providing support to senior staff both within the PPR team and across the NSTA. Detailed job description and key responsibilities The Data Analyst will report to the Analysis and Insights Manager and will support the production of strategic high level industry performance analysis as well as detailed in-depth studies in key areas such as decommissioning, wells, production or emissions. Responsibilities include: providing technical analysis of performance data to support the stewardship agenda producing insights at varying levels of aggregation and segment. designing reports and dashboards using Microsoft Power BI for use internally and for communication to external stakeholders including industry, government, and trade bodies. generating performance insights to support evidence-based internal decision making and policy development. contributing to the effective and appropriate management of data and analysis. providing analytical support and contributing to projects across the NSTA as required. supporting the annual collection, assurance and analysis of industry data via the UK Stewardship Survey (UKSS). supporting the use of new technology to unlock new ways of performing and presenting data analysis. Competence 1: Leading and Communicating Leading and communicating with clarity, conviction and enthusiasm; establishing a strong direction and a persuasive future vision; managing and engaging with people with honesty and integrity. Competence 2: Delivery We are a delivery focussed organisation. Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. For staff at all levels, it's about working to agreed goals and activities and dealing with challenges in a responsive and constructive way, often working alongside colleagues to deliver success. Competence 3: Planning, Performance and Achieving Effective planning, performing and achievement are key to successfully delivering organisational objectives and improvements to the quality of service, taking account of diverse stakeholder needs and requirements. Competence 4: Collaborating, Influencing and Improving Creating and maintaining positive, professional, and trusting working relationships with a wide range of stakeholder both internally and externally to the North Sea Transition Authority requires collaborative working, sharing information and building supportive, responsive and respectful relationships, whilst ensuring assumptions are challenged in order to influence outcomes. Specialist Skills, Qualifications, Experience, Licenses, Memberships or Language degree qualified in a relevant numerate / technical subject (petroleum engineering/ engineering/geoscience/business/economics etc). demonstrable experience or understanding of the energy transition industry. excellent numerical and analytical capability, and passion for rigorous data analysis and data integrity. expert user of Microsoft applications particularly Microsoft Power BI, Excel, and PowerPoint. proficiency in handling data and the ability to analyse, interpret and present complex information in a clear and simple format. creativity in the presentation and visualisation of data and information. excellent written and verbal communication - ensuring concepts and processes are explained simply and are engaging for a range of stakeholders including presentation and report writing skills. proactive in approach to tasks and the ability to exercise initiative to solve problems and prioritise work effectively. keen interest and/or knowledge of the regulatory landscape. knowledge of data mining techniques, advanced analytical tools and/or programming eg. Python, R etc. previous experience handling large oil and gas or similar data sets creative problem-solving skills. Salary £39,481 Appointment Type Fixed Term Appointment Term Full time Vacancy Reference Number NSTA 454 No. of posts 1 Grade HEO Travel to other location within the UK? Occasional Level of Security Clearance Basic Medical Required? No Unless otherwise stated consideration will be given to requests to work on a part time or job share basis. Flexible working hours can also be considered. Closing date for applications 02 July 2025 Anticipated shortlisting date To be confirmed Anticipated interview date To be confirmed Personal information I am a UK national, EU national covered by current EU settlement regulations, or hold a valid visa and work permit to enable me to reside and work within the United Kingdom. For more information on right to work please visit Prove your right to work to an employer: Overview - GOV.UK (). Please note that the NSTA do not have the license to sponsor visas. All applicants must hold the existing right to work to work in the UK. Most roles require Baseline Personnel Security Standard clearance, but some roles also require National Security Vetting. Where this is the case I consent to completing the process and its requirements as set out by UK Security Vetting(please note the job profile will detail the current level of clearance required). I hold the educational and competence requirements for the role as set out in the job profile Inclusion and Diversity statement The NSTA is committed to embedding equality and diversity into all our policies and processes. We will aim to recruit, retain and promote staff on the basis of competence and regardless of characteristics including those listed under the Equality Act 2010. These protected characteristics are; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. The NSTA is an accredited Disability Confident Committed employer. We have also been awarded silver accreditation for the Gender Diversity Benchmark through Business in the Community, The Prince's Responsible Business Network. In addition, we are signed up to their Race at Work Charter and implement its five principles. As a further commitment to attracting, retaining and developing a diverse workforce we have signed up to the Axis Pledge.
Jul 04, 2025
Full time
Use of AI in the drafting, completing or enhancing of your application must be declared at the time of submission of your application. Failure to do so may mean that your application is not progressed or assessed. Any over-reliance on AI may reduce the chance of your application being successful. The NSTA's hybrid working includes a requirement for staff to spend 40% of their time in the office. This is a fixed term 12 month position, with the potential to become a permanent role. About the team The Planning Performance and Reporting (PPR) team sits within the Strategy Directorate of the NSTA and holds a dual role in monitoring and analysing industry performance, and in the planning, tracking and reporting of NSTA performance. The team works with a wide range of industry data to produce reports and analyses for both external and internal stakeholders which inform decision making and support the development of policy and industry initiatives in areas such as net zero, emissions, activity, and efficiency. The PPR team is a high performing, diverse and supportive group who work collaboratively to continuously innovate and promote the use of analysis, planning and reporting within the organisation and across industry. Brief overview of the role We are looking for an enthusiastic individual with excellent numerical and analytical skills, with an innovative approach to presenting data and a commitment to continually improving the quality of analysis within the organisation. The role covers a diverse set of analytical disciplines including data cleansing, manipulation and analysis; visualisation, reporting and communication; and process/system improvement. The role provides a fantastic opportunity for an enthusiastic and talented analyst to join a high performing team and shape how data is collected, used and communicated within the NSTA and in the wider energy industry. The analytical outputs from the PPR team have an impact not only within the NSTA but also in shaping the direction of the energy industry during the transition to net zero. The role will involve: manipulation, analysis and presentation of complex technical and commercial data. development of analytical dashboards, models and tools to support technical and area teams. development and presentation of analytical reports and insights. working with colleagues to accurately scope and define requirements for analytical work. benchmarking performance using industry and NSTA data. responsibility for an individual work area whilst also part of a strong team that works collaboratively to support cross team working. working with a unique and rich industry data set to visualise data in new and creative ways. providing support to senior staff both within the PPR team and across the NSTA. Detailed job description and key responsibilities The Data Analyst will report to the Analysis and Insights Manager and will support the production of strategic high level industry performance analysis as well as detailed in-depth studies in key areas such as decommissioning, wells, production or emissions. Responsibilities include: providing technical analysis of performance data to support the stewardship agenda producing insights at varying levels of aggregation and segment. designing reports and dashboards using Microsoft Power BI for use internally and for communication to external stakeholders including industry, government, and trade bodies. generating performance insights to support evidence-based internal decision making and policy development. contributing to the effective and appropriate management of data and analysis. providing analytical support and contributing to projects across the NSTA as required. supporting the annual collection, assurance and analysis of industry data via the UK Stewardship Survey (UKSS). supporting the use of new technology to unlock new ways of performing and presenting data analysis. Competence 1: Leading and Communicating Leading and communicating with clarity, conviction and enthusiasm; establishing a strong direction and a persuasive future vision; managing and engaging with people with honesty and integrity. Competence 2: Delivery We are a delivery focussed organisation. Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. For staff at all levels, it's about working to agreed goals and activities and dealing with challenges in a responsive and constructive way, often working alongside colleagues to deliver success. Competence 3: Planning, Performance and Achieving Effective planning, performing and achievement are key to successfully delivering organisational objectives and improvements to the quality of service, taking account of diverse stakeholder needs and requirements. Competence 4: Collaborating, Influencing and Improving Creating and maintaining positive, professional, and trusting working relationships with a wide range of stakeholder both internally and externally to the North Sea Transition Authority requires collaborative working, sharing information and building supportive, responsive and respectful relationships, whilst ensuring assumptions are challenged in order to influence outcomes. Specialist Skills, Qualifications, Experience, Licenses, Memberships or Language degree qualified in a relevant numerate / technical subject (petroleum engineering/ engineering/geoscience/business/economics etc). demonstrable experience or understanding of the energy transition industry. excellent numerical and analytical capability, and passion for rigorous data analysis and data integrity. expert user of Microsoft applications particularly Microsoft Power BI, Excel, and PowerPoint. proficiency in handling data and the ability to analyse, interpret and present complex information in a clear and simple format. creativity in the presentation and visualisation of data and information. excellent written and verbal communication - ensuring concepts and processes are explained simply and are engaging for a range of stakeholders including presentation and report writing skills. proactive in approach to tasks and the ability to exercise initiative to solve problems and prioritise work effectively. keen interest and/or knowledge of the regulatory landscape. knowledge of data mining techniques, advanced analytical tools and/or programming eg. Python, R etc. previous experience handling large oil and gas or similar data sets creative problem-solving skills. Salary £39,481 Appointment Type Fixed Term Appointment Term Full time Vacancy Reference Number NSTA 454 No. of posts 1 Grade HEO Travel to other location within the UK? Occasional Level of Security Clearance Basic Medical Required? No Unless otherwise stated consideration will be given to requests to work on a part time or job share basis. Flexible working hours can also be considered. Closing date for applications 02 July 2025 Anticipated shortlisting date To be confirmed Anticipated interview date To be confirmed Personal information I am a UK national, EU national covered by current EU settlement regulations, or hold a valid visa and work permit to enable me to reside and work within the United Kingdom. For more information on right to work please visit Prove your right to work to an employer: Overview - GOV.UK (). Please note that the NSTA do not have the license to sponsor visas. All applicants must hold the existing right to work to work in the UK. Most roles require Baseline Personnel Security Standard clearance, but some roles also require National Security Vetting. Where this is the case I consent to completing the process and its requirements as set out by UK Security Vetting(please note the job profile will detail the current level of clearance required). I hold the educational and competence requirements for the role as set out in the job profile Inclusion and Diversity statement The NSTA is committed to embedding equality and diversity into all our policies and processes. We will aim to recruit, retain and promote staff on the basis of competence and regardless of characteristics including those listed under the Equality Act 2010. These protected characteristics are; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. The NSTA is an accredited Disability Confident Committed employer. We have also been awarded silver accreditation for the Gender Diversity Benchmark through Business in the Community, The Prince's Responsible Business Network. In addition, we are signed up to their Race at Work Charter and implement its five principles. As a further commitment to attracting, retaining and developing a diverse workforce we have signed up to the Axis Pledge.
The Procurement Manager will lead sourcing strategies and supplier relationships to support business objectives and requires expertise in procurement and supply chain management and knowledge of Public Sector Procurement Legislation and Processes Client Details The employer is a well-established organisation with a small and friendly team of procurement professionals the role can be based in Edinburgh or Glasgow and offers hybrid flexible working options Description Develop and implement procurement strategies for indirect services and products to meet organisational objectives. Manage supplier relationships, ensuring quality, cost efficiency, and timely delivery. Lead contract negotiations with suppliers and service providers. Monitor market trends to identify opportunities for cost savings and innovation. Ensure compliance with procurement policies and regulatory requirements. Collaborate with internal stakeholders to forecast procurement needs. Prepare and present procurement reports to senior management. Drive continuous improvement initiatives within the procurement and supply chain processes. Profile A successful Procurement Manager should have: Proven experience in procurement management. Strong negotiation and contract management skills. Excellent understanding of procurement processes and market trends. Ability to build and maintain effective supplier relationships. Proficiency in procurement software and tools. Capability to work collaboratively across teams. Attention to detail and a results-oriented mindset. Job Offer Competitive salary Circa 45- 55k Comprehensive pension scheme to support your future. Fixed-term contract with opportunities for growth and development. A supportive and professional work environment Engagement in an industry that values innovation and efficiency. If you are ready to take the next step in your career as a Procurement Manager - apply now
Jul 04, 2025
Full time
The Procurement Manager will lead sourcing strategies and supplier relationships to support business objectives and requires expertise in procurement and supply chain management and knowledge of Public Sector Procurement Legislation and Processes Client Details The employer is a well-established organisation with a small and friendly team of procurement professionals the role can be based in Edinburgh or Glasgow and offers hybrid flexible working options Description Develop and implement procurement strategies for indirect services and products to meet organisational objectives. Manage supplier relationships, ensuring quality, cost efficiency, and timely delivery. Lead contract negotiations with suppliers and service providers. Monitor market trends to identify opportunities for cost savings and innovation. Ensure compliance with procurement policies and regulatory requirements. Collaborate with internal stakeholders to forecast procurement needs. Prepare and present procurement reports to senior management. Drive continuous improvement initiatives within the procurement and supply chain processes. Profile A successful Procurement Manager should have: Proven experience in procurement management. Strong negotiation and contract management skills. Excellent understanding of procurement processes and market trends. Ability to build and maintain effective supplier relationships. Proficiency in procurement software and tools. Capability to work collaboratively across teams. Attention to detail and a results-oriented mindset. Job Offer Competitive salary Circa 45- 55k Comprehensive pension scheme to support your future. Fixed-term contract with opportunities for growth and development. A supportive and professional work environment Engagement in an industry that values innovation and efficiency. If you are ready to take the next step in your career as a Procurement Manager - apply now
This job role is a seasonal role (FTC- Fixed term contract) for 12 months contract on the payroll of Amazon. Amazon Middle East and North Africa (MENA) team is looking for a Software Development Engineer who is passionate about building great products for our Customers & Sellers. The SDE-I will be based in Amman, JOR and must have Software engineering experience involving designing, architecting and solving complex problems. Job Summary: As a SDE-I, you will be an integral part of our software development team, responsible for designing, implementing, and maintaining software solutions to meet our company's needs. You will work closely with other engineers, product managers, and stakeholders to deliver high-quality software products. This entry-level position offers opportunities for growth and learning in a dynamic and collaborative environment. Key job responsibilities Collaborate with cross-functional teams to understand requirements, develop specifications, and design software solutions. Write clean, maintainable, and efficient code using best practices. Participate in code reviews to ensure code quality and adherence to coding standards. Develop and maintain unit tests to validate software functionality. Troubleshoot, debug, and resolve software issues in a timely manner. Stay updated on emerging technologies and incorporate them into the development process when applicable. Document software designs, implementation details, and procedures. Assist in the deployment and configuration of software applications. Contribute to continuous improvement initiatives within the software development process. BASIC QUALIFICATIONS - 1+ years of non-internship professional software development experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - Bachelor's degree in Computer Science, Software Engineering, or related field. - Solid understanding of software development principles, algorithms, and data structures. - Proficiency in one or more programming languages such as Java, Python, C++, or JavaScript. - Familiarity with software development tools such as version control systems (e.g., Git), IDEs, and build automation tools. - Ability to work effectively in a team environment and communicate technical concepts clearly. - Strong problem-solving skills and attention to detail. - Eagerness to learn and adapt to new technologies and methodologies. - Previous internship or project experience in software development is a plus Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: July 2, 2025 (Updated 23 minutes ago) Posted: July 2, 2025 (Updated 27 minutes ago) Posted: May 5, 2025 (Updated 42 minutes ago) Posted: June 23, 2025 (Updated about 1 hour ago) Posted: June 16, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 04, 2025
Full time
This job role is a seasonal role (FTC- Fixed term contract) for 12 months contract on the payroll of Amazon. Amazon Middle East and North Africa (MENA) team is looking for a Software Development Engineer who is passionate about building great products for our Customers & Sellers. The SDE-I will be based in Amman, JOR and must have Software engineering experience involving designing, architecting and solving complex problems. Job Summary: As a SDE-I, you will be an integral part of our software development team, responsible for designing, implementing, and maintaining software solutions to meet our company's needs. You will work closely with other engineers, product managers, and stakeholders to deliver high-quality software products. This entry-level position offers opportunities for growth and learning in a dynamic and collaborative environment. Key job responsibilities Collaborate with cross-functional teams to understand requirements, develop specifications, and design software solutions. Write clean, maintainable, and efficient code using best practices. Participate in code reviews to ensure code quality and adherence to coding standards. Develop and maintain unit tests to validate software functionality. Troubleshoot, debug, and resolve software issues in a timely manner. Stay updated on emerging technologies and incorporate them into the development process when applicable. Document software designs, implementation details, and procedures. Assist in the deployment and configuration of software applications. Contribute to continuous improvement initiatives within the software development process. BASIC QUALIFICATIONS - 1+ years of non-internship professional software development experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - Bachelor's degree in Computer Science, Software Engineering, or related field. - Solid understanding of software development principles, algorithms, and data structures. - Proficiency in one or more programming languages such as Java, Python, C++, or JavaScript. - Familiarity with software development tools such as version control systems (e.g., Git), IDEs, and build automation tools. - Ability to work effectively in a team environment and communicate technical concepts clearly. - Strong problem-solving skills and attention to detail. - Eagerness to learn and adapt to new technologies and methodologies. - Previous internship or project experience in software development is a plus Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: July 2, 2025 (Updated 23 minutes ago) Posted: July 2, 2025 (Updated 27 minutes ago) Posted: May 5, 2025 (Updated 42 minutes ago) Posted: June 23, 2025 (Updated about 1 hour ago) Posted: June 16, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Vacancy Location Plymouth This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our planet and our communities. Our refreshed values are important to us; Do the right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. Our Evri people are what set us apart. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management. Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner. To be successful in this role you will require the following Qualifications: Current UK Driving licence. Knowledge & Experience: Previous experience of coaching, supporting and motivating colleagues. Problem solving and planning effective contingencies and solutions. Technical & People Skills: Customer Focused approach. Ability to adapt to different styles and behaviours. What can we offer you? We offer an excellent remuneration package with fantastic opportunities for progression, learning and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business? If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day! About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family Wagestream - access a portion of your earned income before payday Free basic Will and discounted partner mirror Will for all colleagues 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Alternatively, please sign in with Published Published a day ago Closing Closing in a month We value your privacy
Jul 04, 2025
Full time
Vacancy Location Plymouth This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our planet and our communities. Our refreshed values are important to us; Do the right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. Our Evri people are what set us apart. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management. Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner. To be successful in this role you will require the following Qualifications: Current UK Driving licence. Knowledge & Experience: Previous experience of coaching, supporting and motivating colleagues. Problem solving and planning effective contingencies and solutions. Technical & People Skills: Customer Focused approach. Ability to adapt to different styles and behaviours. What can we offer you? We offer an excellent remuneration package with fantastic opportunities for progression, learning and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business? If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day! About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family Wagestream - access a portion of your earned income before payday Free basic Will and discounted partner mirror Will for all colleagues 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Alternatively, please sign in with Published Published a day ago Closing Closing in a month We value your privacy
London - Full-Time / Onsite Who Are Jewells? We're redefining casual luxury in the jewellery world, blending modern, trend-driven design with premium craftsmanship. Headquartered in London, we cater to the style-conscious consumer who values timeless style and sustainability. As a fast-growing global brand launched in early 2025, we're on an exciting journey of expansion. As our Warehouse Manager, you'll be at the heart of our supply chain-setting up scalable, efficient, and reliable warehouse processes that support both our physical and digital growth. This is a unique opportunity to take full ownership of the warehouse function in a fast-paced startup environment. You'll manage everything from inbound logistics and stock control to retail and e-commerce fulfilment. If you're energised by building from scratch, love structure and efficiency, and aren't afraid to roll up your sleeves-this is your role. Key Responsibilities Warehouse Setup & Management - Lead the design and implementation of warehouse infrastructure, layout, and systems - Build efficient processes for receiving, storing, and dispatching both commercial and non-commercial inventory - Select and manage warehouse equipment and oversee operational safety and compliance Stock & Inventory Control - Oversee inbound stock: receiving, quality control, reconciliation, and return processing - Maintain accurate inventory levels through regular audits and cycle counts - Manage internal stock transfers between warehouse and retail locations Fulfilment Operations - Oversee daily order fulfilment across all channels: - Retail Stores - stock replenishment and inter-store logistics - E-commerce - pick, pack, and ship with speed and precision - Liaise with shipping and courier partners to ensure timely, tracked delivery - Uphold brand presentation standards across all packing and handling operations Team Leadership - Hire, train, and supervise warehouse staff or temporary workers - Develop a high-performance team culture focused on efficiency, quality, and safety - Maintain cleanliness, order, and safety across all warehouse activities Systems & Reporting - Implement and maintain inventory management software or ERP systems - Monitor and report on key KPIs: inventory accuracy, fulfilment speed, order accuracy, and discrepancies - Collaborate closely with cross-functional teams-operations, merchandising, logistics, and e-commerce What We're Looking For - 3+ years of experience in warehouse, logistics, or operations management - Proven success in setting up or scaling warehouse operations, preferably in a startup or high-growth environment - Strong working knowledge of inventory systems and fulfilment platforms (WMS/ERP) - Physically fit and comfortable with manual tasks in a hands-on work environment - Process-driven mindset with a sharp eye for detail and continuous improvement - Tech-literate and comfortable adapting to new tools and systems - Excellent communication, planning, and organisational skills - Experience in fashion, jewellery, or fast-moving consumer goods (FMCG) is highly desirable Why Us? Be part of a rapidly expanding global brand redefining luxury jewellery. Collaborate with a dynamic team of passionate individuals. Shape the future of a brand committed to sustainability, craftsmanship, and style. Enjoy a competitive salary and opportunities for professional growth. At Jewells, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences, and perspectives.
Jul 04, 2025
Full time
London - Full-Time / Onsite Who Are Jewells? We're redefining casual luxury in the jewellery world, blending modern, trend-driven design with premium craftsmanship. Headquartered in London, we cater to the style-conscious consumer who values timeless style and sustainability. As a fast-growing global brand launched in early 2025, we're on an exciting journey of expansion. As our Warehouse Manager, you'll be at the heart of our supply chain-setting up scalable, efficient, and reliable warehouse processes that support both our physical and digital growth. This is a unique opportunity to take full ownership of the warehouse function in a fast-paced startup environment. You'll manage everything from inbound logistics and stock control to retail and e-commerce fulfilment. If you're energised by building from scratch, love structure and efficiency, and aren't afraid to roll up your sleeves-this is your role. Key Responsibilities Warehouse Setup & Management - Lead the design and implementation of warehouse infrastructure, layout, and systems - Build efficient processes for receiving, storing, and dispatching both commercial and non-commercial inventory - Select and manage warehouse equipment and oversee operational safety and compliance Stock & Inventory Control - Oversee inbound stock: receiving, quality control, reconciliation, and return processing - Maintain accurate inventory levels through regular audits and cycle counts - Manage internal stock transfers between warehouse and retail locations Fulfilment Operations - Oversee daily order fulfilment across all channels: - Retail Stores - stock replenishment and inter-store logistics - E-commerce - pick, pack, and ship with speed and precision - Liaise with shipping and courier partners to ensure timely, tracked delivery - Uphold brand presentation standards across all packing and handling operations Team Leadership - Hire, train, and supervise warehouse staff or temporary workers - Develop a high-performance team culture focused on efficiency, quality, and safety - Maintain cleanliness, order, and safety across all warehouse activities Systems & Reporting - Implement and maintain inventory management software or ERP systems - Monitor and report on key KPIs: inventory accuracy, fulfilment speed, order accuracy, and discrepancies - Collaborate closely with cross-functional teams-operations, merchandising, logistics, and e-commerce What We're Looking For - 3+ years of experience in warehouse, logistics, or operations management - Proven success in setting up or scaling warehouse operations, preferably in a startup or high-growth environment - Strong working knowledge of inventory systems and fulfilment platforms (WMS/ERP) - Physically fit and comfortable with manual tasks in a hands-on work environment - Process-driven mindset with a sharp eye for detail and continuous improvement - Tech-literate and comfortable adapting to new tools and systems - Excellent communication, planning, and organisational skills - Experience in fashion, jewellery, or fast-moving consumer goods (FMCG) is highly desirable Why Us? Be part of a rapidly expanding global brand redefining luxury jewellery. Collaborate with a dynamic team of passionate individuals. Shape the future of a brand committed to sustainability, craftsmanship, and style. Enjoy a competitive salary and opportunities for professional growth. At Jewells, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences, and perspectives.
Broking Manager, Motor Fleet Can you bring first-class communication, negotiation and collaboration skills? Do you have an in-depth knowledge of the UK Motor Fleet insurance market, its carriers and wordings? If so, then we'd love to hear from you in connection with this new Broking Manager role within our UK Retail Broking team. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this wide and varied role your responsibilities will include: Both lead and contribute to insurance programme design and strategy, fully aligned to the clients' objectives / priorities. Make valuable contributions to the placement of risks to insurers and support the broking of risks referred by other brokers and client service teams. Where appropriate, engage with clients and prospects to provide feedback on the market outlook and be able to fully communicate our recommended broking strategy Proactively build and manage relationships with Aon collaborators to whom we provide broking services or whom can support placement objectives / strategy Take ownership of insurer / placement related issues referred by client service teams and advises on and resolves day to day queries Provide advice on the most appropriate options offered by insurers and proactively intervene where appropriate to provide better solutions. Monitoring the quality of submissions and where appropriate provide advice on improvement to support broking results How this opportunity is different This is an outstanding opportunity to join a highly-respected, City based broking team where you'll be welcomed, your voice will be heard and you'll have the benefit to learn from and be mentored by leading industry professionals. Skills and experience that will lead to success Strong team player, who work closely collaborates with immediate team and other colleagues / stakeholders Sophisticated negotiating and influencing skills Outstanding communication and presentation skills Behaviour that inspires the trust and respect of colleagues and key stakeholders Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency Self-motivated and driven A thorough knowledge of UK commercial insurance market practice and technical matters How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Jul 04, 2025
Full time
Broking Manager, Motor Fleet Can you bring first-class communication, negotiation and collaboration skills? Do you have an in-depth knowledge of the UK Motor Fleet insurance market, its carriers and wordings? If so, then we'd love to hear from you in connection with this new Broking Manager role within our UK Retail Broking team. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like In this wide and varied role your responsibilities will include: Both lead and contribute to insurance programme design and strategy, fully aligned to the clients' objectives / priorities. Make valuable contributions to the placement of risks to insurers and support the broking of risks referred by other brokers and client service teams. Where appropriate, engage with clients and prospects to provide feedback on the market outlook and be able to fully communicate our recommended broking strategy Proactively build and manage relationships with Aon collaborators to whom we provide broking services or whom can support placement objectives / strategy Take ownership of insurer / placement related issues referred by client service teams and advises on and resolves day to day queries Provide advice on the most appropriate options offered by insurers and proactively intervene where appropriate to provide better solutions. Monitoring the quality of submissions and where appropriate provide advice on improvement to support broking results How this opportunity is different This is an outstanding opportunity to join a highly-respected, City based broking team where you'll be welcomed, your voice will be heard and you'll have the benefit to learn from and be mentored by leading industry professionals. Skills and experience that will lead to success Strong team player, who work closely collaborates with immediate team and other colleagues / stakeholders Sophisticated negotiating and influencing skills Outstanding communication and presentation skills Behaviour that inspires the trust and respect of colleagues and key stakeholders Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency Self-motivated and driven A thorough knowledge of UK commercial insurance market practice and technical matters How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
About The Role Health & Safety Manager - Permanent Opportunity REPORTING TO: Head of Safety Building North DIVISION: Building LOCATION: Helensburgh BENEFITS: Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Motor & Travel Allowance Job Summary As a Health & Safety Manager within our Building Division, you'll take charge of ensuring the highest standards of health and safety practices across our MOD projects in Helensburgh. Your role will encompass strategising, implementing, and overseeing all Health and Safety initiatives, aligning them with organisational goals and statutory requirements. Key Responsibilities: Develop and execute comprehensive H&S strategies in line with industry best practices and legislation. Provide guidance, advice, and oversight to project teams, fostering a culture of safety and compliance. Conduct audits, risk assessments, and investigations to identify potential hazards and ensure corrective actions are implemented. Collaborate with various stakeholders, including site teams, business units, and clients, to establish and maintain effective relationships and standards. Lead H&S training programs, ensuring employees are equipped with the necessary knowledge and skills. Keep abreast of evolving legislation and industry standards, incorporating changes into existing procedures. Champion a proactive approach to incident prevention, encouraging a reporting culture and driving continuous improvement. Qualifications and Skills: A formal qualification in Health & Safety management (e.g., NEBOSH) or equivalent. Extensive experience in a managerial H&S role within the construction industry. In-depth knowledge of relevant safety and health legislation. Strong leadership abilities with excellent communication and interpersonal skills. Proficiency in risk assessment methodologies and auditing processes. Proven track record of implementing successful H&S programs and driving cultural change. Essential Technical Competencies: Possession of a formal H&S qualification like NEBOSH General Certificate, at a minimum. Holding certifications like CSCS or equivalent. Having appropriate Security Clearance or a readiness to obtain it. In-depth knowledge of pertinent Health & Safety legislation. Demonstrated proficiency in construction processes. Minimum 5 years of H&S experience in construction or related discipline. Strong communication, numeracy, and literacy skills. Proficient in Microsoft packages: Outlook, Word, and Excel. Direct experience collaborating with site teams in a construction environment. Detailed familiarity with relevant management standards (18001 / HSG65). Knowledge of a Behaviour-Based Safety approach for H&S improvement. Desirable Competencies: Influencing Behaviour: Skills in promoting a culture of safety and influencing positive behaviour among employees. Emergency Response: Proficiency in developing and implementing emergency response plan. Safety Training: Capability to conduct comprehensive safety training for employees. Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: •Email: •Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: •Email: •Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
Jul 04, 2025
Full time
About The Role Health & Safety Manager - Permanent Opportunity REPORTING TO: Head of Safety Building North DIVISION: Building LOCATION: Helensburgh BENEFITS: Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Motor & Travel Allowance Job Summary As a Health & Safety Manager within our Building Division, you'll take charge of ensuring the highest standards of health and safety practices across our MOD projects in Helensburgh. Your role will encompass strategising, implementing, and overseeing all Health and Safety initiatives, aligning them with organisational goals and statutory requirements. Key Responsibilities: Develop and execute comprehensive H&S strategies in line with industry best practices and legislation. Provide guidance, advice, and oversight to project teams, fostering a culture of safety and compliance. Conduct audits, risk assessments, and investigations to identify potential hazards and ensure corrective actions are implemented. Collaborate with various stakeholders, including site teams, business units, and clients, to establish and maintain effective relationships and standards. Lead H&S training programs, ensuring employees are equipped with the necessary knowledge and skills. Keep abreast of evolving legislation and industry standards, incorporating changes into existing procedures. Champion a proactive approach to incident prevention, encouraging a reporting culture and driving continuous improvement. Qualifications and Skills: A formal qualification in Health & Safety management (e.g., NEBOSH) or equivalent. Extensive experience in a managerial H&S role within the construction industry. In-depth knowledge of relevant safety and health legislation. Strong leadership abilities with excellent communication and interpersonal skills. Proficiency in risk assessment methodologies and auditing processes. Proven track record of implementing successful H&S programs and driving cultural change. Essential Technical Competencies: Possession of a formal H&S qualification like NEBOSH General Certificate, at a minimum. Holding certifications like CSCS or equivalent. Having appropriate Security Clearance or a readiness to obtain it. In-depth knowledge of pertinent Health & Safety legislation. Demonstrated proficiency in construction processes. Minimum 5 years of H&S experience in construction or related discipline. Strong communication, numeracy, and literacy skills. Proficient in Microsoft packages: Outlook, Word, and Excel. Direct experience collaborating with site teams in a construction environment. Detailed familiarity with relevant management standards (18001 / HSG65). Knowledge of a Behaviour-Based Safety approach for H&S improvement. Desirable Competencies: Influencing Behaviour: Skills in promoting a culture of safety and influencing positive behaviour among employees. Emergency Response: Proficiency in developing and implementing emergency response plan. Safety Training: Capability to conduct comprehensive safety training for employees. Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: •Email: •Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: •Email: •Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
1. Manage a group of managers to invent for customer experience and simplify for operation efficiency. 2. Coach, and develop the team with prioritization, constructive feedback, resources planning, and data driven decisions. 3. Guide the team towards continuous improvements using data, metrics, and customer feedback. 4. Develop operations process to achieve business goals and to obsess the customer. 5. Manage complex operational issues by developing, tracking and analyzing key performance indicators. 6. Provide regular performance metrics report focusing on operational excellence and customer experience. 7. Build strong and collaborative relationships with internal stakeholders, LSP, Carriers and external customers. 8. Serve as primary interface with other teams in Seller Operations, Product, Finance and Tech for new product, program, and system launches. 9. Be the Voice of the Customer and provide feedback to the team to improve customer experience. 10. Handle complex problems/efforts, decisions, and escalations. 11. Communicate and drives strategic initiatives. 12. Ensure the right people are in the right job and creates leadership opportunities. BASIC QUALIFICATIONS - 1. Rich experiences in managing large operations/customer service teams with extensive knowledge in Logistics. - 2. Ability to attract, develop & retain talents in the organization. - 3. Experienced in managing, coaching, and develop Team Leads on various aspects of their jobs. - 4. Understand legal and commercial framework and documentation across all the Logistics products and processes including Sea, Air, customs documentation, import/export, international trade, and trade compliance. - 5. 15+ years experiences in freight forwarding, focusing on Customer Service, Operations, or Key Account management. - 6. Customer-facing and interaction skills with high level of customer orientation. - 7. Ability to make presentations to stakeholders and communicate effectively in a diverse multicultural environment. - 8. Good influential skills to effectively communicate, negotiate, and manage business partners and teams. - 9. Convey a sense of urgency, drive issues to closure, persist despite of obstacles and opposition, be passionate about customer obsession and cost, and be effective when working under pressure. - 10. Proactive and exhibit excellent problem-solving capabilities. - 11. Excellent project management skills with a proven ability to design effective solutions and drive projects to successful implementation. - 12. Capable in working and driving change effectively in loosely defined situations. - 13. Strong analytical and data gathering skills, including the ability to translate large amounts of data into actionable insights. - 14. Must be self-motivated/self-directed, and able to manage multiple work streams simultaneously and flawlessly PREFERRED QUALIFICATIONS - 1. Advanced degree in Engineering, Logistics, Supply Chain, Transportation, or a related field. - 2. Experience in cross boarder logistics in e-commerce. - 3. Certified in Quality, Six Sigma, or Lean. - 4. Proven experience in leading cross-functional projects and managing company-wide programs. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
1. Manage a group of managers to invent for customer experience and simplify for operation efficiency. 2. Coach, and develop the team with prioritization, constructive feedback, resources planning, and data driven decisions. 3. Guide the team towards continuous improvements using data, metrics, and customer feedback. 4. Develop operations process to achieve business goals and to obsess the customer. 5. Manage complex operational issues by developing, tracking and analyzing key performance indicators. 6. Provide regular performance metrics report focusing on operational excellence and customer experience. 7. Build strong and collaborative relationships with internal stakeholders, LSP, Carriers and external customers. 8. Serve as primary interface with other teams in Seller Operations, Product, Finance and Tech for new product, program, and system launches. 9. Be the Voice of the Customer and provide feedback to the team to improve customer experience. 10. Handle complex problems/efforts, decisions, and escalations. 11. Communicate and drives strategic initiatives. 12. Ensure the right people are in the right job and creates leadership opportunities. BASIC QUALIFICATIONS - 1. Rich experiences in managing large operations/customer service teams with extensive knowledge in Logistics. - 2. Ability to attract, develop & retain talents in the organization. - 3. Experienced in managing, coaching, and develop Team Leads on various aspects of their jobs. - 4. Understand legal and commercial framework and documentation across all the Logistics products and processes including Sea, Air, customs documentation, import/export, international trade, and trade compliance. - 5. 15+ years experiences in freight forwarding, focusing on Customer Service, Operations, or Key Account management. - 6. Customer-facing and interaction skills with high level of customer orientation. - 7. Ability to make presentations to stakeholders and communicate effectively in a diverse multicultural environment. - 8. Good influential skills to effectively communicate, negotiate, and manage business partners and teams. - 9. Convey a sense of urgency, drive issues to closure, persist despite of obstacles and opposition, be passionate about customer obsession and cost, and be effective when working under pressure. - 10. Proactive and exhibit excellent problem-solving capabilities. - 11. Excellent project management skills with a proven ability to design effective solutions and drive projects to successful implementation. - 12. Capable in working and driving change effectively in loosely defined situations. - 13. Strong analytical and data gathering skills, including the ability to translate large amounts of data into actionable insights. - 14. Must be self-motivated/self-directed, and able to manage multiple work streams simultaneously and flawlessly PREFERRED QUALIFICATIONS - 1. Advanced degree in Engineering, Logistics, Supply Chain, Transportation, or a related field. - 2. Experience in cross boarder logistics in e-commerce. - 3. Certified in Quality, Six Sigma, or Lean. - 4. Proven experience in leading cross-functional projects and managing company-wide programs. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Angular Software Developer page is loaded Angular Software Developer Apply locations United Kingdom - Aberdeen time type Full time posted on Posted 30+ Days Ago job requisition id R55163 Job Summary: Trapeze Group (UK) Ltd provides software solutions to the Public Transport Industry. As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. As the UK arm of a global organisation, we can offer the sense of social community often associated with a small, local business, combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. Trapeze Group UK is excited to be part of the Modaxo family. Modaxo is a new, dedicated global organisation bringing together businesses from across Volaris Group that collectively focus on advancing new technologies and innovations for People Transportation. With more than two dozen companies (Trapeze being one of them), representing 12 brands, Modaxo comprises 2,000 people, operating from 35 offices in 21 countries around the world. Job Description: Join our dynamic and innovative software development team as a highly skilled Angular Software Developer. Your responsibilities include designing, implementing, testing, and maintaining high-performance software solutions Angular, Java, Swift and related technologies. Key Responsibilities: Software Development: Design, develop, test, and deploy robust and scalable .NET-based solutions. Collaborate with cross-functional teams to analyze and understand project requirements. Creating Estimations and Technical Specifications: Collaborate with the delivery team to create accurate project estimations. Develop comprehensive technical specifications based on project requirements. Code Review and Quality Assurance: Conduct code reviews to ensure adherence to coding standards and implement quality assurance processes. Communication with Customer and Partner Technical Teams: Effectively communicate with technical employees of customer and partner organizations. Collaborate with external technical teams for seamless integration of software solutions. Problem Solving: Investigate and resolve complex technical issues and bugs. Continuously identify opportunities for process and performance improvements. Documentation: Create and maintain comprehensive technical documentation. Contribute to the documentation of coding standards, best practices, and guidelines. Technology Evaluation: Stay current with industry trends, evaluating emerging technologies for project applicability. Make informed recommendations on technology adoption and implementation. About you: In-depth knowledge of the Angular framework and related technologies - including experience building scalable, maintainable, and high-performance single-page applications. Hands-on experience with Capacitor - for building cross-platform native applications using web technologies. Proficiency in the Ionic framework - for developing hybrid mobile applications with a consistent look and feel across devices. Practical experience with Firebase services - such as Firestore, Authentication, and Cloud Functions for building modern serverless applications. Strong understanding of CSS - with practical experience using utility-first frameworks like Tailwind CSS to build clean, responsive user interfaces. Solid experience with Java programming - in enterprise-level back-end development environments. Proficiency with Spring Boot - for building robust and efficient Java-based microservices and REST APIs. Familiarity with Spring Doc (OpenAPI/Swagger) - for generating clear and consumable API documentation. Experience with Azure API Manager - for managing, monitoring, and securing APIs within Azure environments. Swift development experience - beneficial but not essential; familiarity with iOS development is a plus. Experience with Agile and other development methodologies - including Scrum or Kanban, with the ability to work in fast-paced iterative environments. Excellent problem-solving and debugging skills - with the ability to quickly identify and resolve technical challenges. Strong communication and interpersonal skills - capable of collaborating effectively with cross-functional teams and external stakeholders. Ability to work effectively in a collaborative team environment - with a proactive and adaptable mindset. In return we will offer: Competitive salary/ discretionary bonus scheme/healthcare cash back scheme/flexible working/Training & Development opportunities Opportunity to navigate your future career within the wider Modaxo family. A comprehensive on-boarding process including a mentoring scheme (eligibility criteria applies) and access to experienced peers both locally and across the globe as part of the Modaxo family - all with a view to helping you grow your career and perform at your best, both inside and outside of work! Worker Type: Regular Number of Openings Available: 1 And a fantastic opportunity to join a market leading Software Company. If you're interested in this role then click on apply! About Us Trapeze Group UK Ltd is a leading software supplier to the public transport and spirt productions industry. From buses to trains to taxis, our systems help to make public transport a safer, more convenient and pleasurable experience. You may already have seen some of our public-facing mobile and web systems at Transport for London, and Stanstead Airport. Trapeze ITS UK is a leading software and Hardware supplier to the public transport industry. From buses to trains to Boats, our systems help to make public transport a safer, more convenient and pleasurable experience. You may already have seen some of our public-facing mobile and web systems at Transport for London, As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. And as the UK arm of a global organisation we can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. Diversity and inclusion are about understanding, respecting and appreciating the different perspectives we bring to working together. We would love to see more women having access to information and inspiration to choose a career in technology - and the support to do so. We are delighted to partner with the Inclusive Tech Alliance and other UK technology companies to take the lead in driving diversity and inclusion further within our businesses. We will retain unsuccessful applicant's details for 6 months at which point these will be destroyed and will not be shared with any third parties without the applicants consent. Trapezeis an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, creed, national origin, gender, gender identity, gender expression, disability, marital status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.
Jul 03, 2025
Full time
Angular Software Developer page is loaded Angular Software Developer Apply locations United Kingdom - Aberdeen time type Full time posted on Posted 30+ Days Ago job requisition id R55163 Job Summary: Trapeze Group (UK) Ltd provides software solutions to the Public Transport Industry. As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. As the UK arm of a global organisation, we can offer the sense of social community often associated with a small, local business, combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. Trapeze Group UK is excited to be part of the Modaxo family. Modaxo is a new, dedicated global organisation bringing together businesses from across Volaris Group that collectively focus on advancing new technologies and innovations for People Transportation. With more than two dozen companies (Trapeze being one of them), representing 12 brands, Modaxo comprises 2,000 people, operating from 35 offices in 21 countries around the world. Job Description: Join our dynamic and innovative software development team as a highly skilled Angular Software Developer. Your responsibilities include designing, implementing, testing, and maintaining high-performance software solutions Angular, Java, Swift and related technologies. Key Responsibilities: Software Development: Design, develop, test, and deploy robust and scalable .NET-based solutions. Collaborate with cross-functional teams to analyze and understand project requirements. Creating Estimations and Technical Specifications: Collaborate with the delivery team to create accurate project estimations. Develop comprehensive technical specifications based on project requirements. Code Review and Quality Assurance: Conduct code reviews to ensure adherence to coding standards and implement quality assurance processes. Communication with Customer and Partner Technical Teams: Effectively communicate with technical employees of customer and partner organizations. Collaborate with external technical teams for seamless integration of software solutions. Problem Solving: Investigate and resolve complex technical issues and bugs. Continuously identify opportunities for process and performance improvements. Documentation: Create and maintain comprehensive technical documentation. Contribute to the documentation of coding standards, best practices, and guidelines. Technology Evaluation: Stay current with industry trends, evaluating emerging technologies for project applicability. Make informed recommendations on technology adoption and implementation. About you: In-depth knowledge of the Angular framework and related technologies - including experience building scalable, maintainable, and high-performance single-page applications. Hands-on experience with Capacitor - for building cross-platform native applications using web technologies. Proficiency in the Ionic framework - for developing hybrid mobile applications with a consistent look and feel across devices. Practical experience with Firebase services - such as Firestore, Authentication, and Cloud Functions for building modern serverless applications. Strong understanding of CSS - with practical experience using utility-first frameworks like Tailwind CSS to build clean, responsive user interfaces. Solid experience with Java programming - in enterprise-level back-end development environments. Proficiency with Spring Boot - for building robust and efficient Java-based microservices and REST APIs. Familiarity with Spring Doc (OpenAPI/Swagger) - for generating clear and consumable API documentation. Experience with Azure API Manager - for managing, monitoring, and securing APIs within Azure environments. Swift development experience - beneficial but not essential; familiarity with iOS development is a plus. Experience with Agile and other development methodologies - including Scrum or Kanban, with the ability to work in fast-paced iterative environments. Excellent problem-solving and debugging skills - with the ability to quickly identify and resolve technical challenges. Strong communication and interpersonal skills - capable of collaborating effectively with cross-functional teams and external stakeholders. Ability to work effectively in a collaborative team environment - with a proactive and adaptable mindset. In return we will offer: Competitive salary/ discretionary bonus scheme/healthcare cash back scheme/flexible working/Training & Development opportunities Opportunity to navigate your future career within the wider Modaxo family. A comprehensive on-boarding process including a mentoring scheme (eligibility criteria applies) and access to experienced peers both locally and across the globe as part of the Modaxo family - all with a view to helping you grow your career and perform at your best, both inside and outside of work! Worker Type: Regular Number of Openings Available: 1 And a fantastic opportunity to join a market leading Software Company. If you're interested in this role then click on apply! About Us Trapeze Group UK Ltd is a leading software supplier to the public transport and spirt productions industry. From buses to trains to taxis, our systems help to make public transport a safer, more convenient and pleasurable experience. You may already have seen some of our public-facing mobile and web systems at Transport for London, and Stanstead Airport. Trapeze ITS UK is a leading software and Hardware supplier to the public transport industry. From buses to trains to Boats, our systems help to make public transport a safer, more convenient and pleasurable experience. You may already have seen some of our public-facing mobile and web systems at Transport for London, As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. And as the UK arm of a global organisation we can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. Diversity and inclusion are about understanding, respecting and appreciating the different perspectives we bring to working together. We would love to see more women having access to information and inspiration to choose a career in technology - and the support to do so. We are delighted to partner with the Inclusive Tech Alliance and other UK technology companies to take the lead in driving diversity and inclusion further within our businesses. We will retain unsuccessful applicant's details for 6 months at which point these will be destroyed and will not be shared with any third parties without the applicants consent. Trapezeis an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, creed, national origin, gender, gender identity, gender expression, disability, marital status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.
Vacancy Location Belfast This is a Temporary , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We are looking for a Community Delivery Manager Belfast to join us on a 6 month Fixed Term Contract. We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of the Community Delivery Manager is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our planet and our communities. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management. Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner. To be successful in this role you will require the following Qualifications: Current UK Driving licence Knowledge & Experience: Previous experience of coaching, supporting and motivating colleagues Problem solving and planning effective contingencies and solutions Technical & People Skills: Customer Focused approach Ability to adapt to different styles and behaviours What can we offer you? We offer an excellent remuneration package with fantastic opportunities for progression, learning and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business? If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day! About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family Wagestream - access a portion of your earned income before payday Free basic Will and discounted partner mirror Will for all colleagues 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Alternatively, please sign in with Published Published a day ago Closing Closing in a month We value your privacy
Jul 03, 2025
Full time
Vacancy Location Belfast This is a Temporary , Full Time vacancy that will close in a month at 23:59 BST . The Vacancy We are looking for a Community Delivery Manager Belfast to join us on a 6 month Fixed Term Contract. We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. The purpose of the Community Delivery Manager is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our planet and our communities. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers. Could that person be you? You will be accountable for: Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey. Measuring and driving improvement across a number of performance measures including Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met. Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction. Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management. Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience. Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers. Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner. To be successful in this role you will require the following Qualifications: Current UK Driving licence Knowledge & Experience: Previous experience of coaching, supporting and motivating colleagues Problem solving and planning effective contingencies and solutions Technical & People Skills: Customer Focused approach Ability to adapt to different styles and behaviours What can we offer you? We offer an excellent remuneration package with fantastic opportunities for progression, learning and development. This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business? If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day! About Us Every parcel, every person, every place - every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you. Free digital GP service for all colleagues and their family Wagestream - access a portion of your earned income before payday Free basic Will and discounted partner mirror Will for all colleagues 50% discount on sending parcels through Evri Cycle to Work scheme Company funded Life Assurance Employee Assistance Programme with free counselling Great career progression Up to 26 days holiday Voluntary flexible benefits at discounted corporate rates Alternatively, please sign in with Published Published a day ago Closing Closing in a month We value your privacy
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Client Services Manager Posting Date: 01/07/2025 Function: Service Unit: Business Location: Exeter (R620), Exeter, United Kingdom Salary: Competitive + Benefits The Client Services Lead for the South West Police Force Alliance plays a critical role in shaping and delivering BT's service strategy to support key public sector customers-currently Devon & Cornwall Constabulary and Dorset Police-with a vision for broader alignment across the policing sector. This role leads a dedicated service and delivery function, focused on achieving meaningful policing outcomes through a bespoke approach. This position is central to BT's mission of providing trusted, high-impact services to UK emergency services. The Client Services Lead is accountable for end-to-end service delivery, including contractual outcomes, operational KPIs, project delivery, and continuous improvement initiatives. Through strong leadership, the role drives team performance and embeds a culture of customer-centricity, operational excellence, and innovation. What You'll be Doing: Develop and execute BT's service and delivery strategy for the South West Police forces, aligning with customer goals and collaborating with senior management to set overall client services strategy. Oversee the operational aspects of service delivery within the vertical, empowering the team to manage escalations, and ensuring prompt resolution of issues while maintaining alignment with service level agreements (SLAs). Lead and motivate a team of leaders and line managers supporting the service outcomes, fostering a culture of excellence, collaboration, and continuous improvement, while ensuring the development and alignment of team members to drive customer-centric outcomes. Innovate and develop new ways to achieve high levels of customer loyalty and satisfaction within the customer base, driving continuous improvement and transformational plans to meet evolving customer needs. Manage the financial aspects of service delivery within the vertical, including cost-to-serve analysis, budget allocation, and accountability for revenue targets and cost reduction initiatives. Lead processes aligned with the group including change management, service governance and assurance, risk and data management. Operate as an SME within own field of expertise, managing commercial and operational aspects of bids on managed service opportunities from new and existing customers, proposing potential ideas for service and ensuring that the customer service expectations can be met. Lead consistency with security and compliance policies and procedures within service/solution operation scope, ensuring compliance to internal and external regulations. Lead the implementation of continuous improvement opportunities to improve the service management team processes, such as first-time fix rates through better process, technology and management. Demonstrate ability to lead and motivate a team effectively, fostering a culture of excellence, collaboration, and continuous improvement. Exceptional communication skills, with the ability to communicate effectively at all levels, from C-suite executives to mid-management. Strong strategic thinking and planning abilities, with the capability to develop and execute BT's service and delivery strategy for the designated vertical, aligning with customer goals and business objectives. Stakeholder management, ensuring alignment of vision and objectives. Advanced problem-solving skills, including the ability to analyze complex situations, identify root causes of issues, and develop effective solutions to address them promptly and efficiently. Strong financial acumen, with the capability to manage the financial aspects of service delivery within the vertical, including cost-to-serve analysis, budget allocation, and accountability for revenue targets and cost reduction initiatives. Managing customer base with revenue £20M+. Experience in providing input into sales and business development strategies, shaping sales opportunities to align with customer requirements and solving their business problems effectively. What we'd like to see on your CV: Extensive experience within a Service or Delivery organization ITIL 4 Certification: Certification in ITIL 4 Foundation is essential, demonstrating a solid understanding of IT service management principles and practices. Experience with project management methodologies and techniques such as PMP, Prince 2, or Agile is preferred, indicating proficiency in managing complex projects and initiatives. Familiarity with quality improvement methodologies such as Six Sigma or Lean is advantageous, showcasing the ability to drive efficiency and effectiveness in service delivery processes. Experience with customer experience metrics such as Net Promoter Score (NPS) and other customer satisfaction measures is beneficial, demonstrating a focus on enhancing customer loyalty and satisfaction. Experience with XLAs desirable. 15% on-target bonus. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay, and 26 weeks at the statutory rate. It's for all parents, regardless of family structure. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care, and more. 25 days annual leave (excluding bank holidays), increasing with service. 24/7 private virtual GP appointments for UK colleagues. 2 weeks carer's leave. World-class training and development opportunities. Option to join BT Shares Saving schemes. Flexible Working - BT has adopted a hybrid working model, allowing you to work from home 2 days per week. You will be at your contractual location 3 days a week. Part-time and job-share arrangements are considered. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty, and integrity. Owning outcomes I take the right decisions that benefit the broader organization. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organization. Building for the future I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all sizes, from big household names and government departments to sole traders and start-ups. It's not just the technology that matters; it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organization that celebrates difference, fosters innovation, and provides opportunities to be your best. Although these roles are listed as full-time, if you're a job share partner, work reduced hours, or have any other flexible working arrangements, please get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women, disabled individuals, LGBTQ+ members, neurodiverse people, or those from ethnic minority backgrounds are less likely to apply unless they meet every single qualification and criteria. We are committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. If you're excited about this role but your experience doesn't match every qualification, please apply anyway-you might be the right candidate for this or other roles in our wider team.
Jul 03, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Client Services Manager Posting Date: 01/07/2025 Function: Service Unit: Business Location: Exeter (R620), Exeter, United Kingdom Salary: Competitive + Benefits The Client Services Lead for the South West Police Force Alliance plays a critical role in shaping and delivering BT's service strategy to support key public sector customers-currently Devon & Cornwall Constabulary and Dorset Police-with a vision for broader alignment across the policing sector. This role leads a dedicated service and delivery function, focused on achieving meaningful policing outcomes through a bespoke approach. This position is central to BT's mission of providing trusted, high-impact services to UK emergency services. The Client Services Lead is accountable for end-to-end service delivery, including contractual outcomes, operational KPIs, project delivery, and continuous improvement initiatives. Through strong leadership, the role drives team performance and embeds a culture of customer-centricity, operational excellence, and innovation. What You'll be Doing: Develop and execute BT's service and delivery strategy for the South West Police forces, aligning with customer goals and collaborating with senior management to set overall client services strategy. Oversee the operational aspects of service delivery within the vertical, empowering the team to manage escalations, and ensuring prompt resolution of issues while maintaining alignment with service level agreements (SLAs). Lead and motivate a team of leaders and line managers supporting the service outcomes, fostering a culture of excellence, collaboration, and continuous improvement, while ensuring the development and alignment of team members to drive customer-centric outcomes. Innovate and develop new ways to achieve high levels of customer loyalty and satisfaction within the customer base, driving continuous improvement and transformational plans to meet evolving customer needs. Manage the financial aspects of service delivery within the vertical, including cost-to-serve analysis, budget allocation, and accountability for revenue targets and cost reduction initiatives. Lead processes aligned with the group including change management, service governance and assurance, risk and data management. Operate as an SME within own field of expertise, managing commercial and operational aspects of bids on managed service opportunities from new and existing customers, proposing potential ideas for service and ensuring that the customer service expectations can be met. Lead consistency with security and compliance policies and procedures within service/solution operation scope, ensuring compliance to internal and external regulations. Lead the implementation of continuous improvement opportunities to improve the service management team processes, such as first-time fix rates through better process, technology and management. Demonstrate ability to lead and motivate a team effectively, fostering a culture of excellence, collaboration, and continuous improvement. Exceptional communication skills, with the ability to communicate effectively at all levels, from C-suite executives to mid-management. Strong strategic thinking and planning abilities, with the capability to develop and execute BT's service and delivery strategy for the designated vertical, aligning with customer goals and business objectives. Stakeholder management, ensuring alignment of vision and objectives. Advanced problem-solving skills, including the ability to analyze complex situations, identify root causes of issues, and develop effective solutions to address them promptly and efficiently. Strong financial acumen, with the capability to manage the financial aspects of service delivery within the vertical, including cost-to-serve analysis, budget allocation, and accountability for revenue targets and cost reduction initiatives. Managing customer base with revenue £20M+. Experience in providing input into sales and business development strategies, shaping sales opportunities to align with customer requirements and solving their business problems effectively. What we'd like to see on your CV: Extensive experience within a Service or Delivery organization ITIL 4 Certification: Certification in ITIL 4 Foundation is essential, demonstrating a solid understanding of IT service management principles and practices. Experience with project management methodologies and techniques such as PMP, Prince 2, or Agile is preferred, indicating proficiency in managing complex projects and initiatives. Familiarity with quality improvement methodologies such as Six Sigma or Lean is advantageous, showcasing the ability to drive efficiency and effectiveness in service delivery processes. Experience with customer experience metrics such as Net Promoter Score (NPS) and other customer satisfaction measures is beneficial, demonstrating a focus on enhancing customer loyalty and satisfaction. Experience with XLAs desirable. 15% on-target bonus. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay, and 26 weeks at the statutory rate. It's for all parents, regardless of family structure. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care, and more. 25 days annual leave (excluding bank holidays), increasing with service. 24/7 private virtual GP appointments for UK colleagues. 2 weeks carer's leave. World-class training and development opportunities. Option to join BT Shares Saving schemes. Flexible Working - BT has adopted a hybrid working model, allowing you to work from home 2 days per week. You will be at your contractual location 3 days a week. Part-time and job-share arrangements are considered. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty, and integrity. Owning outcomes I take the right decisions that benefit the broader organization. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organization. Building for the future I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all sizes, from big household names and government departments to sole traders and start-ups. It's not just the technology that matters; it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organization that celebrates difference, fosters innovation, and provides opportunities to be your best. Although these roles are listed as full-time, if you're a job share partner, work reduced hours, or have any other flexible working arrangements, please get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women, disabled individuals, LGBTQ+ members, neurodiverse people, or those from ethnic minority backgrounds are less likely to apply unless they meet every single qualification and criteria. We are committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. If you're excited about this role but your experience doesn't match every qualification, please apply anyway-you might be the right candidate for this or other roles in our wider team.
