Eurocell PLC are a dynamic manufacturer, distributor, and recycler of building products, and we serve the nation via our network of over 200 retail branches across the UK. We know that our people are our greatest asset, and we are delighted to be growing our team further as we have a vacancy for a Management Accountant to support and strengthen our existing Operations Finance Team, based at our brand new Nickel head office in South Normanton. Just off J28 of the M1. Reporting to the Senior Operations Accountant, the position is an integral part of a team of finance professionals, responsible for all aspects of financial and management reporting for the Group's Operations, comprising the Planning, Production, Recycling and Logistics functions. The Finance - Operations team is a cornerstone of the Group's Finance function, and a critical business partner to the Group's Chief Operating Officer and to the Operations leadership team. We work with them to evaluate performance, identify opportunities and issues, and formulate actions to give the Group the best possible chance of achieving its strategic and commercial targets. We are a highly successful, and rapidly expanding Stock market listed Plc, and can demonstrate a structured career path for the successful candidate, as this role would provide an exceptional career opportunity for a driven and motivated finance professional/graduate with lots of potential. DUTIES: Responsible for shared operational services, including management, finance, planning, health & safety, customer services, technical, quality departments Month end variance analysis Forecasting Month end review and Executive Committee presentation Develop a strong understanding of all areas within Operations to support overall consolidation of monthly management accounts and analysis of financial performance for Operations Preparation and posting of all stock adjustments: stock takes, provisions, and balance sheet reconciliations Consolidation of full Group inventory with reconciliation to comparative periods and with the ability to interpret and report for the Executive Committee Ensure adequate stock control procedures in place across all operations as well as monitor and report on compliance Working closely with finance business partners to support the identification of risks and opportunities KEY SKILLS / EXPERIENCE: Strong academic qualifications CIMA / ACCA level 2/3, or newly qualified accountant Experience working within a manufacturing environment preferred SAP system experience, particularly production and financial modules Full UK driver's license required BENEFITS: You will be rewarded with a very competitive basic salary Study support A solid career pathway and structured progression Pension Plan Employee discount on Eurocell products Eurxtras - discounts across many well-known online and high street retailers (Technology, Fashion, Supermarkets, Entertainment, Days Out, Home and Travel) Shares - the option to join a share save scheme and share in the company success Life assurance - 3x Annual Salary Excellent working environment About Eurocell A stock market listed PLC and winner of the National Recycling Award for Manufacturer of the Year 2018. Eurocell is the UK's leading manufacturer, distributor & Recycler of uPVC windows, conservatories and ancillary products. With over 200 UK branches nationwide, we are successful, ambitious, expanding and looking for great team players to grow with us. Eurocell are an equal opportunities employer.
Jun 02, 2021
Full time
Eurocell PLC are a dynamic manufacturer, distributor, and recycler of building products, and we serve the nation via our network of over 200 retail branches across the UK. We know that our people are our greatest asset, and we are delighted to be growing our team further as we have a vacancy for a Management Accountant to support and strengthen our existing Operations Finance Team, based at our brand new Nickel head office in South Normanton. Just off J28 of the M1. Reporting to the Senior Operations Accountant, the position is an integral part of a team of finance professionals, responsible for all aspects of financial and management reporting for the Group's Operations, comprising the Planning, Production, Recycling and Logistics functions. The Finance - Operations team is a cornerstone of the Group's Finance function, and a critical business partner to the Group's Chief Operating Officer and to the Operations leadership team. We work with them to evaluate performance, identify opportunities and issues, and formulate actions to give the Group the best possible chance of achieving its strategic and commercial targets. We are a highly successful, and rapidly expanding Stock market listed Plc, and can demonstrate a structured career path for the successful candidate, as this role would provide an exceptional career opportunity for a driven and motivated finance professional/graduate with lots of potential. DUTIES: Responsible for shared operational services, including management, finance, planning, health & safety, customer services, technical, quality departments Month end variance analysis Forecasting Month end review and Executive Committee presentation Develop a strong understanding of all areas within Operations to support overall consolidation of monthly management accounts and analysis of financial performance for Operations Preparation and posting of all stock adjustments: stock takes, provisions, and balance sheet reconciliations Consolidation of full Group inventory with reconciliation to comparative periods and with the ability to interpret and report for the Executive Committee Ensure adequate stock control procedures in place across all operations as well as monitor and report on compliance Working closely with finance business partners to support the identification of risks and opportunities KEY SKILLS / EXPERIENCE: Strong academic qualifications CIMA / ACCA level 2/3, or newly qualified accountant Experience working within a manufacturing environment preferred SAP system experience, particularly production and financial modules Full UK driver's license required BENEFITS: You will be rewarded with a very competitive basic salary Study support A solid career pathway and structured progression Pension Plan Employee discount on Eurocell products Eurxtras - discounts across many well-known online and high street retailers (Technology, Fashion, Supermarkets, Entertainment, Days Out, Home and Travel) Shares - the option to join a share save scheme and share in the company success Life assurance - 3x Annual Salary Excellent working environment About Eurocell A stock market listed PLC and winner of the National Recycling Award for Manufacturer of the Year 2018. Eurocell is the UK's leading manufacturer, distributor & Recycler of uPVC windows, conservatories and ancillary products. With over 200 UK branches nationwide, we are successful, ambitious, expanding and looking for great team players to grow with us. Eurocell are an equal opportunities employer.
Are you looking for a Customer Service Adviser position? Do you have a minimum of 2 years' experience within a contact centre dealing with customers - with a proven background in telephony and digital channel work? Would you like a blend of working from and home and in an office? If so Hood Group may have a role for you. We are looking for Customer Service Adviser's with a proven track record in customer operations & contact centre work - who are self-motivated and experienced in dynamic & highly productive working environments. You will also need to be a service professional and passionate about providing great service on every customer contact and have a non-stop positive attitude about this type of work. As a Customer Service Adviser, duties will include: Handling a high volume of customer contacts via Telephone, Web-Chat & email Resolving complex customer queries quickly & accurately Achieving daily productivity and quality of service targets Updating of multiple databases & customer record systems To apply, we require you to have a fast & stable home fibre broadband - with a (proven) minimum consistent speed of 20mbps available at all times. The hours worked will be on a rotating shift basis, Monday to Friday 8.00am - 8.00pm, Saturday, Sunday & Bank Holidays 9.00am-5.30pm. We are offering 31 days annual leave (including bank holidays). Our starting salary for a Customer Service Adviser is £19,000pa based on a 40 hour week. This increases by £500 upon successful completion of probation & there will also be an incentive programme. We also offer a great benefits package upon completion of probation which includes life assurance, pension scheme, medical cover, permanent health insurance and much more. About Us Hood Group is a privately owned business providing insurance solutions for over 35 years to some of the most well respected brands, insurance partners and financial intermediaries. Established in 1983, we came from modest beginnings in the City of London with a small team of passionate people who wanted to help change insurance for the better. We offer our partners an end-to-end service; from product and quote platform design through to sales and retentions. Hood Group is now one of the largest employers in South East Essex with around 180 staff, award winning services and cutting-edge technology. In 2020, we moved to a hybrid homeworking model enabling the best use of office space for collaboration whilst realising the efficiencies and benefits of working from home." We invest in the careers of all our staff, through training, qualifications and by providing a pro-active learning environment. We understand the importance of staff wellbeing and maintaining a good work/life balance and also provide opportunities such as flexible working and career breaks. There is a Group funded Sports and Social committee and we work hard to provide a family feel to the company. On completion of probation we also provide an excellent benefits package that includes life assurance, pension scheme, medical cover, permanent health insurance and much more. Please send your application in as soon as possible Due to the sheer volume of applications we receive we are unable to contact all candidates. Therefore if you have not heard from us within 10 working days please assume that, on this occasion, your application has not been successful. However don't miss out on new opportunities, visit our website. Hood Group takes the privacy and confidentiality of your personal data seriously. If you would like more information please see the Hood Group Privacy Policy found on our website or you can contact our Data Protection Officer, Hood Group Limited, 52/54 Alexandra Street, Southend-on-Sea, SS1 1BJ Registered in England no.
May 30, 2021
Full time
Are you looking for a Customer Service Adviser position? Do you have a minimum of 2 years' experience within a contact centre dealing with customers - with a proven background in telephony and digital channel work? Would you like a blend of working from and home and in an office? If so Hood Group may have a role for you. We are looking for Customer Service Adviser's with a proven track record in customer operations & contact centre work - who are self-motivated and experienced in dynamic & highly productive working environments. You will also need to be a service professional and passionate about providing great service on every customer contact and have a non-stop positive attitude about this type of work. As a Customer Service Adviser, duties will include: Handling a high volume of customer contacts via Telephone, Web-Chat & email Resolving complex customer queries quickly & accurately Achieving daily productivity and quality of service targets Updating of multiple databases & customer record systems To apply, we require you to have a fast & stable home fibre broadband - with a (proven) minimum consistent speed of 20mbps available at all times. The hours worked will be on a rotating shift basis, Monday to Friday 8.00am - 8.00pm, Saturday, Sunday & Bank Holidays 9.00am-5.30pm. We are offering 31 days annual leave (including bank holidays). Our starting salary for a Customer Service Adviser is £19,000pa based on a 40 hour week. This increases by £500 upon successful completion of probation & there will also be an incentive programme. We also offer a great benefits package upon completion of probation which includes life assurance, pension scheme, medical cover, permanent health insurance and much more. About Us Hood Group is a privately owned business providing insurance solutions for over 35 years to some of the most well respected brands, insurance partners and financial intermediaries. Established in 1983, we came from modest beginnings in the City of London with a small team of passionate people who wanted to help change insurance for the better. We offer our partners an end-to-end service; from product and quote platform design through to sales and retentions. Hood Group is now one of the largest employers in South East Essex with around 180 staff, award winning services and cutting-edge technology. In 2020, we moved to a hybrid homeworking model enabling the best use of office space for collaboration whilst realising the efficiencies and benefits of working from home." We invest in the careers of all our staff, through training, qualifications and by providing a pro-active learning environment. We understand the importance of staff wellbeing and maintaining a good work/life balance and also provide opportunities such as flexible working and career breaks. There is a Group funded Sports and Social committee and we work hard to provide a family feel to the company. On completion of probation we also provide an excellent benefits package that includes life assurance, pension scheme, medical cover, permanent health insurance and much more. Please send your application in as soon as possible Due to the sheer volume of applications we receive we are unable to contact all candidates. Therefore if you have not heard from us within 10 working days please assume that, on this occasion, your application has not been successful. However don't miss out on new opportunities, visit our website. Hood Group takes the privacy and confidentiality of your personal data seriously. If you would like more information please see the Hood Group Privacy Policy found on our website or you can contact our Data Protection Officer, Hood Group Limited, 52/54 Alexandra Street, Southend-on-Sea, SS1 1BJ Registered in England no.
Are you looking for a Customer Service Adviser position? Do you have a minimum of 2 years' experience within a contact centre dealing with customers - with a proven background in telephony and digital channel work? Would you like a blend of working from and home and in an office? If so Hood Group may have a role for you. We are looking for Customer Service Adviser's with a proven track record in customer operations & contact centre work - who are self-motivated and experienced in dynamic & highly productive working environments. You will also need to be a service professional and passionate about providing great service on every customer contact and have a non-stop positive attitude about this type of work. As a Customer Service Adviser, duties will include: Handling a high volume of customer contacts via Telephone, Web-Chat & email Resolving complex customer queries quickly & accurately Achieving daily productivity and quality of service targets Updating of multiple databases & customer record systems To apply, we require you to have a fast & stable home fibre broadband - with a (proven) minimum consistent speed of 20mbps available at all times. The hours worked will be on a rotating shift basis, Monday to Friday 8.00am - 8.00pm, Saturday, Sunday & Bank Holidays 9.00am-5.30pm. We are offering 31 days annual leave (including bank holidays). Our starting salary for a Customer Service Adviser is £19,000pa based on a 40 hour week. This increases by £500 upon successful completion of probation & there will also be an incentive programme. We also offer a great benefits package upon completion of probation which includes life assurance, pension scheme, medical cover, permanent health insurance and much more. About Us Hood Group is a privately owned business providing insurance solutions for over 35 years to some of the most well respected brands, insurance partners and financial intermediaries. Established in 1983, we came from modest beginnings in the City of London with a small team of passionate people who wanted to help change insurance for the better. We offer our partners an end-to-end service; from product and quote platform design through to sales and retentions. Hood Group is now one of the largest employers in South East Essex with around 180 staff, award winning services and cutting-edge technology. In 2020, we moved to a hybrid homeworking model enabling the best use of office space for collaboration whilst realising the efficiencies and benefits of working from home." We invest in the careers of all our staff, through training, qualifications and by providing a pro-active learning environment. We understand the importance of staff wellbeing and maintaining a good work/life balance and also provide opportunities such as flexible working and career breaks. There is a Group funded Sports and Social committee and we work hard to provide a family feel to the company. On completion of probation we also provide an excellent benefits package that includes life assurance, pension scheme, medical cover, permanent health insurance and much more. Please send your application in as soon as possible Due to the sheer volume of applications we receive we are unable to contact all candidates. Therefore if you have not heard from us within 10 working days please assume that, on this occasion, your application has not been successful. However don't miss out on new opportunities, visit our website. Hood Group takes the privacy and confidentiality of your personal data seriously. If you would like more information please see the Hood Group Privacy Policy found on our website or you can contact our Data Protection Officer, Hood Group Limited, 52/54 Alexandra Street, Southend-on-Sea, SS1 1BJ Registered in England no.
May 27, 2021
Full time
Are you looking for a Customer Service Adviser position? Do you have a minimum of 2 years' experience within a contact centre dealing with customers - with a proven background in telephony and digital channel work? Would you like a blend of working from and home and in an office? If so Hood Group may have a role for you. We are looking for Customer Service Adviser's with a proven track record in customer operations & contact centre work - who are self-motivated and experienced in dynamic & highly productive working environments. You will also need to be a service professional and passionate about providing great service on every customer contact and have a non-stop positive attitude about this type of work. As a Customer Service Adviser, duties will include: Handling a high volume of customer contacts via Telephone, Web-Chat & email Resolving complex customer queries quickly & accurately Achieving daily productivity and quality of service targets Updating of multiple databases & customer record systems To apply, we require you to have a fast & stable home fibre broadband - with a (proven) minimum consistent speed of 20mbps available at all times. The hours worked will be on a rotating shift basis, Monday to Friday 8.00am - 8.00pm, Saturday, Sunday & Bank Holidays 9.00am-5.30pm. We are offering 31 days annual leave (including bank holidays). Our starting salary for a Customer Service Adviser is £19,000pa based on a 40 hour week. This increases by £500 upon successful completion of probation & there will also be an incentive programme. We also offer a great benefits package upon completion of probation which includes life assurance, pension scheme, medical cover, permanent health insurance and much more. About Us Hood Group is a privately owned business providing insurance solutions for over 35 years to some of the most well respected brands, insurance partners and financial intermediaries. Established in 1983, we came from modest beginnings in the City of London with a small team of passionate people who wanted to help change insurance for the better. We offer our partners an end-to-end service; from product and quote platform design through to sales and retentions. Hood Group is now one of the largest employers in South East Essex with around 180 staff, award winning services and cutting-edge technology. In 2020, we moved to a hybrid homeworking model enabling the best use of office space for collaboration whilst realising the efficiencies and benefits of working from home." We invest in the careers of all our staff, through training, qualifications and by providing a pro-active learning environment. We understand the importance of staff wellbeing and maintaining a good work/life balance and also provide opportunities such as flexible working and career breaks. There is a Group funded Sports and Social committee and we work hard to provide a family feel to the company. On completion of probation we also provide an excellent benefits package that includes life assurance, pension scheme, medical cover, permanent health insurance and much more. Please send your application in as soon as possible Due to the sheer volume of applications we receive we are unable to contact all candidates. Therefore if you have not heard from us within 10 working days please assume that, on this occasion, your application has not been successful. However don't miss out on new opportunities, visit our website. Hood Group takes the privacy and confidentiality of your personal data seriously. If you would like more information please see the Hood Group Privacy Policy found on our website or you can contact our Data Protection Officer, Hood Group Limited, 52/54 Alexandra Street, Southend-on-Sea, SS1 1BJ Registered in England no.
