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Diamond Blaque HR Solutions
HR Project Officer
Diamond Blaque HR Solutions Islington, London
Description Our local government clients in Islington, London, are recruiting an HR Project Officer. To undertake and coordinate HR projects on any topic related to workforce strategy and HR service delivery to meet the business needs. This could include policy development, procurement, employee engagement initiatives or digitalisation projects across the HR team. Develop an HR programme of work to support activity across the HR team, designed to deliver the workforce strategy and meet current and anticipated people-related business needs. Managing the project to deliver agreed outputs, ensuring they remain aligned with the business and team strategy, remain within the original scope, and stay on target. Responsibility Lead the coordination and monitoring of the general HR work programme, including planning and organising the identification of resources required to undertake specific projects, including access to resources from outside the HR team. Ensure effective communication of the project's aims, objectives, processes, and issues to all internal and external stakeholders. Evaluate progress against project plans, where required, taking remedial action to ensure project milestones are achieved, advising senior HR staff where milestones cannot be met. Prepare and present reports, including recommendations, to Senior Managers on research outcomes, project plans and monitoring, proposals linked to workforce strategy delivery, and options for future workforce-related developments. Promoting the projects and communicating updates to internal colleagues through HR stand-ups and other internal communication channels. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office (Word, Excel, Outlook), social media and accounting software. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Successful candidates will have: Experience in planning and executing projects of varying size and complexity. Develop project plans to deliver defined outcomes within agreed timelines. Experience in undertaking HR items of a project work to meet business needs. Carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Develop effective working relationships with managers, staff and stakeholders. Knowledge of the HR function in relation to carrying out research and working on projects, supporting HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Essential Compliance Requirements 3 Years References, including current employment Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Jan 30, 2026
Contractor
Description Our local government clients in Islington, London, are recruiting an HR Project Officer. To undertake and coordinate HR projects on any topic related to workforce strategy and HR service delivery to meet the business needs. This could include policy development, procurement, employee engagement initiatives or digitalisation projects across the HR team. Develop an HR programme of work to support activity across the HR team, designed to deliver the workforce strategy and meet current and anticipated people-related business needs. Managing the project to deliver agreed outputs, ensuring they remain aligned with the business and team strategy, remain within the original scope, and stay on target. Responsibility Lead the coordination and monitoring of the general HR work programme, including planning and organising the identification of resources required to undertake specific projects, including access to resources from outside the HR team. Ensure effective communication of the project's aims, objectives, processes, and issues to all internal and external stakeholders. Evaluate progress against project plans, where required, taking remedial action to ensure project milestones are achieved, advising senior HR staff where milestones cannot be met. Prepare and present reports, including recommendations, to Senior Managers on research outcomes, project plans and monitoring, proposals linked to workforce strategy delivery, and options for future workforce-related developments. Promoting the projects and communicating updates to internal colleagues through HR stand-ups and other internal communication channels. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office (Word, Excel, Outlook), social media and accounting software. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Successful candidates will have: Experience in planning and executing projects of varying size and complexity. Develop project plans to deliver defined outcomes within agreed timelines. Experience in undertaking HR items of a project work to meet business needs. Carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Develop effective working relationships with managers, staff and stakeholders. Knowledge of the HR function in relation to carrying out research and working on projects, supporting HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Essential Compliance Requirements 3 Years References, including current employment Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Customer Success Manager (North America)
DigitalGenius
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jan 30, 2026
Full time
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Engineering Manager (Testing and Commissioning)
Morgan Sindall Group Plc Preston, Lancashire
Engineering Manager (Testing and Commissioning) Ref 78207 Vacancy title Engineering Manager (Testing and Commissioning) Function(s) Engineering Contract type Part time permanent Region North West England Location(s) Manchester / Preston Engineering Manager (Testing and Commissioning) Preston/ Manchester About the role As a Commissioning Manager you will be aligned to the Engineering Function (MEICA), mobilised as part of a project delivery team with accountability to manage the Testing and Commissioning scope of work within a large-scale and multidisciplinary construction project on behalf of the operations/project lead. You will be responsible for delivering the assigned scope through agreed phases of the project life cycle to reach successful completion, delivering work that meets legislative and project requirements in accordance with Morgan Sindall standards all whilst meeting customer satisfaction criteria. You will play a major role in ensuring Perfect Delivery is achieved whilst also promoting and supporting our People Promise. Will you bring: Qualified to Level 6 or equivalent on the Regulated Qualifications Framework in a MEICA engineering discipline or similar and related technical discipline. Ideally registered with and participating in an affiliated professional body, e.g., IET, IMechE, CIBSE, etc. For your discipline and relevant to the commissioning function, working towards or having Chartered Engineer status. Specific training in and/or qualification for your primary engineering discipline and ideally for wider discipline and functional understanding and appreciation required to manage a multi-disciplined commissioning team. Previous experience of working with Westinghouse/ Springfield fuels Experience of working on large construction project value estimated >£500M over 8 years About the project Springfields Fuels Limited (SFL), part of the Westinghouse Electric Company, is a historic nuclear licenced site, processing nuclear material since the mid-1940s located near Preston in Lancashire, England. The site's nuclear activity has primarily been the manufacture of nuclear fuel and intermediate products, including Uranium Hexafluoride. The SFL site in Preston is ear-marked to build the next generation of high-tech nuclear fuel facilities as part of the UK's energy strategy to help fuel nuclear power plants at home and abroad. These new processes will transform the site from it's current operations to manufacture fuel for today's operating nuclear power plants. Morgan Sindall are engaged in the Early Contractor Involvement stage of the project to help define the project and support Westinghouse to gain necessary approvals for the construction stage to commence. The application process Candidates must have the right to work in the UK as a UK national. Click "Apply" to upload your CV, provide contact details, and answer a few role-specific questions. Once your application is reviewed, our Talent team will notify you of the outcome. If selected, you'll be invited to either an in-person or virtual interview via Teams. At Morgan Sindall, we are an equal opportunities employer and Investors in People company, committed to creating an inclusive and supportive workplace. Morgan Sindall employs only those with the legal right to work in the UK. Proof of eligibility is required during the recruitment process. Morgan Sindall Infrastructure has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
Jan 30, 2026
Full time
Engineering Manager (Testing and Commissioning) Ref 78207 Vacancy title Engineering Manager (Testing and Commissioning) Function(s) Engineering Contract type Part time permanent Region North West England Location(s) Manchester / Preston Engineering Manager (Testing and Commissioning) Preston/ Manchester About the role As a Commissioning Manager you will be aligned to the Engineering Function (MEICA), mobilised as part of a project delivery team with accountability to manage the Testing and Commissioning scope of work within a large-scale and multidisciplinary construction project on behalf of the operations/project lead. You will be responsible for delivering the assigned scope through agreed phases of the project life cycle to reach successful completion, delivering work that meets legislative and project requirements in accordance with Morgan Sindall standards all whilst meeting customer satisfaction criteria. You will play a major role in ensuring Perfect Delivery is achieved whilst also promoting and supporting our People Promise. Will you bring: Qualified to Level 6 or equivalent on the Regulated Qualifications Framework in a MEICA engineering discipline or similar and related technical discipline. Ideally registered with and participating in an affiliated professional body, e.g., IET, IMechE, CIBSE, etc. For your discipline and relevant to the commissioning function, working towards or having Chartered Engineer status. Specific training in and/or qualification for your primary engineering discipline and ideally for wider discipline and functional understanding and appreciation required to manage a multi-disciplined commissioning team. Previous experience of working with Westinghouse/ Springfield fuels Experience of working on large construction project value estimated >£500M over 8 years About the project Springfields Fuels Limited (SFL), part of the Westinghouse Electric Company, is a historic nuclear licenced site, processing nuclear material since the mid-1940s located near Preston in Lancashire, England. The site's nuclear activity has primarily been the manufacture of nuclear fuel and intermediate products, including Uranium Hexafluoride. The SFL site in Preston is ear-marked to build the next generation of high-tech nuclear fuel facilities as part of the UK's energy strategy to help fuel nuclear power plants at home and abroad. These new processes will transform the site from it's current operations to manufacture fuel for today's operating nuclear power plants. Morgan Sindall are engaged in the Early Contractor Involvement stage of the project to help define the project and support Westinghouse to gain necessary approvals for the construction stage to commence. The application process Candidates must have the right to work in the UK as a UK national. Click "Apply" to upload your CV, provide contact details, and answer a few role-specific questions. Once your application is reviewed, our Talent team will notify you of the outcome. If selected, you'll be invited to either an in-person or virtual interview via Teams. At Morgan Sindall, we are an equal opportunities employer and Investors in People company, committed to creating an inclusive and supportive workplace. Morgan Sindall employs only those with the legal right to work in the UK. Proof of eligibility is required during the recruitment process. Morgan Sindall Infrastructure has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
Retail Experience Manager
Samsung Electronics Perú
Retail Experience Manager Position Summary Samsung CE is at the forefront of consumer electronics innovation, offering consumers elevated experiences that enhance Everyday Living, in Every Home. Powered by Industry leading hardware innovation and the latest AI software technology. We are passionate about empowering consumers to connect, interact and experience their content and life moments through our products. Working with us means helping to shape the future of consumer electronics technology in the home, joining a forward-thinking team, and pushing the boundaries of what's possible. Our culture is built on collaboration, innovation and a relentless pursuit of excellence. We thrive in a dynamic environment where every team member's voice is valued, fostering creativity and ambition. Together we push boundaries and embrace challenges, driving forward with a shared vision of delivering exceptional consumer experiences. Our commitment to high performance empowers us to celebrate successes and learn from test & trial, ensuring that we continuously evolve and lead in the industry. In the competitive and fast-paced world of retail, Visual Merchandisers play a vital role in enhancing customer experience and driving sales through powerful, strategic, and visually compelling product displays. Samsung is a brand built on innovation and aesthetic excellence, and its in-store experience is a key reflection of its values. Visual Merchandisers are responsible for making sure that each product, from TV's to Washing Machines, is presented in a way that aligns with the brand's identity. Visual Merchandisers create and implement visual displays that highlight product features, enhance storytelling, and increase customer engagement through promotional assets. The role involves planogram execution, display planning, cross-functional collaboration, and adapting global guidelines to fit local needs. Role and Responsibilities Your key responsibilities Visual merchandisers are the creative brains behind the aesthetics of retail spaces. A core part of the role is to plan and develop displays & messaging that are eye-catching but inherently sales-driven. The visual merchandiser's primary responsibility is to ensure that the layout and presentation of products are effectively optimised. Designing and implementing store layouts and strategies for visual campaigns in tandem with other divisions primarily TV, AV and DA to create a synergy between all CE product categories and areas. Work collaboratively with other departments and analyse sales data to see that products are displayed to the best advantage and be up-to-date on the latest trends of the industry. Maintain and keep records including photograph displays, participate in promotional events, control display budgeting, and travel to ensure consistency in store execution. Creating attractive and effective product displays, store layouts, and designing a visual marketing strategy. Creating a better shopping experience that increases sales through strategic product placement and presentation. Responsible for all instore messaging, content and promotions Development of a robust continuous improvement plan for the Retail Estate. Plan and review weekly, monthly, quarterly and yearly budgets for print & digital content Plan and review communications and meetings to ensure full stakeholder alignment. Manage and hold to account our Print, implementation & Content Agencies Represent and Promote Samsung to Retail Customers ensuring a strong working relationship to ensure the strongest share of voice for Samsung within in all stores. Represent and Promote Samsung to Retailers to ensure a strong working relationship to ensure their colleagues are delivering the Samsung objectives, ensuring a clear joint business plan, to drive Samsung SOB across a cohort of KPI's. Drive efficiencies and innovation across the operation to reduce cost Ability to both plan ahead and deliver multiple projects simultaneously, under tight deadlines and to the standard that a top global brand should expect Have a robust rhythm and routine to ensure stakeholders across SEUK / Europe & Suwon are aligned to all activity. Influence and shape Global plans by developing strong relationships with the Suwon team. What we need for this role To be successful, you will possess the following skills and attributes: Practical hands on experience of designing and executing displays & messaging, combined with a good eye for design. A specialist in visual display techniques alongside customer journey theory, retail customer flow strategies and retail psychology. An individual who can combine creative with commercial awareness and practical skills in equal measure. Capable of managing artistic vision with business acumen are valuable, knowing that in the end, it is all about delivering sales. Excellent communication skills, adaptability, and the ability to work well under pressure. In depth knowledge & proven examples of application of shopper journey Proven project management skills Able to manage complexity and bring clarity from ambiguity An effective communicator with confidence in storytelling & influencing senior stakeholders Proven agency management skills & budget control Articulate at a high level in written and numerical skills Consistent delivery against the roles key responsibilities and have built close relationships with partners and agencies to drive sales underpinned by strong metrics. Improving consumer experience whilst driving cost and operational efficiency through adoption of new tools & technology (ie. Ai) Bringing the voice of the customer into strategic thinking & plans Skills and Qualifications Benefits of working at Samsung include Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Pension contribution Three volunteering days each year Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: . You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :
Jan 30, 2026
Full time
Retail Experience Manager Position Summary Samsung CE is at the forefront of consumer electronics innovation, offering consumers elevated experiences that enhance Everyday Living, in Every Home. Powered by Industry leading hardware innovation and the latest AI software technology. We are passionate about empowering consumers to connect, interact and experience their content and life moments through our products. Working with us means helping to shape the future of consumer electronics technology in the home, joining a forward-thinking team, and pushing the boundaries of what's possible. Our culture is built on collaboration, innovation and a relentless pursuit of excellence. We thrive in a dynamic environment where every team member's voice is valued, fostering creativity and ambition. Together we push boundaries and embrace challenges, driving forward with a shared vision of delivering exceptional consumer experiences. Our commitment to high performance empowers us to celebrate successes and learn from test & trial, ensuring that we continuously evolve and lead in the industry. In the competitive and fast-paced world of retail, Visual Merchandisers play a vital role in enhancing customer experience and driving sales through powerful, strategic, and visually compelling product displays. Samsung is a brand built on innovation and aesthetic excellence, and its in-store experience is a key reflection of its values. Visual Merchandisers are responsible for making sure that each product, from TV's to Washing Machines, is presented in a way that aligns with the brand's identity. Visual Merchandisers create and implement visual displays that highlight product features, enhance storytelling, and increase customer engagement through promotional assets. The role involves planogram execution, display planning, cross-functional collaboration, and adapting global guidelines to fit local needs. Role and Responsibilities Your key responsibilities Visual merchandisers are the creative brains behind the aesthetics of retail spaces. A core part of the role is to plan and develop displays & messaging that are eye-catching but inherently sales-driven. The visual merchandiser's primary responsibility is to ensure that the layout and presentation of products are effectively optimised. Designing and implementing store layouts and strategies for visual campaigns in tandem with other divisions primarily TV, AV and DA to create a synergy between all CE product categories and areas. Work collaboratively with other departments and analyse sales data to see that products are displayed to the best advantage and be up-to-date on the latest trends of the industry. Maintain and keep records including photograph displays, participate in promotional events, control display budgeting, and travel to ensure consistency in store execution. Creating attractive and effective product displays, store layouts, and designing a visual marketing strategy. Creating a better shopping experience that increases sales through strategic product placement and presentation. Responsible for all instore messaging, content and promotions Development of a robust continuous improvement plan for the Retail Estate. Plan and review weekly, monthly, quarterly and yearly budgets for print & digital content Plan and review communications and meetings to ensure full stakeholder alignment. Manage and hold to account our Print, implementation & Content Agencies Represent and Promote Samsung to Retail Customers ensuring a strong working relationship to ensure the strongest share of voice for Samsung within in all stores. Represent and Promote Samsung to Retailers to ensure a strong working relationship to ensure their colleagues are delivering the Samsung objectives, ensuring a clear joint business plan, to drive Samsung SOB across a cohort of KPI's. Drive efficiencies and innovation across the operation to reduce cost Ability to both plan ahead and deliver multiple projects simultaneously, under tight deadlines and to the standard that a top global brand should expect Have a robust rhythm and routine to ensure stakeholders across SEUK / Europe & Suwon are aligned to all activity. Influence and shape Global plans by developing strong relationships with the Suwon team. What we need for this role To be successful, you will possess the following skills and attributes: Practical hands on experience of designing and executing displays & messaging, combined with a good eye for design. A specialist in visual display techniques alongside customer journey theory, retail customer flow strategies and retail psychology. An individual who can combine creative with commercial awareness and practical skills in equal measure. Capable of managing artistic vision with business acumen are valuable, knowing that in the end, it is all about delivering sales. Excellent communication skills, adaptability, and the ability to work well under pressure. In depth knowledge & proven examples of application of shopper journey Proven project management skills Able to manage complexity and bring clarity from ambiguity An effective communicator with confidence in storytelling & influencing senior stakeholders Proven agency management skills & budget control Articulate at a high level in written and numerical skills Consistent delivery against the roles key responsibilities and have built close relationships with partners and agencies to drive sales underpinned by strong metrics. Improving consumer experience whilst driving cost and operational efficiency through adoption of new tools & technology (ie. Ai) Bringing the voice of the customer into strategic thinking & plans Skills and Qualifications Benefits of working at Samsung include Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Pension contribution Three volunteering days each year Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: . You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :
Virtuoso Recruitment
Internal Recruiter and Sales Support Executive
Virtuoso Recruitment Braintree, Essex
Internal Recruiter and Sales Support Executive Based in Braintree we are a leading software and technology firm in the hospitality sector, producing a wide range of state-of-the-art technology solutions, including EPOS and payment solutions. Our mission is to make technology simple by implementing the best solutions, incorporating the most reliable, intuitive technology, and following this with first-class after-sales customer care. We exist to create a technology hub for now and in the future. About the Role This role sits across People and Commercial Operations, supporting two critical areas of the business: recruitment delivery and sales quote support. Recruitment needs to keep pace with growth, and sales teams need reliable, well-structured quotes to move opportunities forward. This role exists to ensure both happen efficiently and consistently. You will take ownership of end-to-end recruitment for a range of roles across the business, while also providing structured support to the commercial team through the preparation and management of sales quotes. The role requires strong organisation, commercial awareness, and the confidence to work across teams, bringing clarity where information is incomplete and momentum where progress slows. This is a hands-on, delivery-focused role, well suited to someone comfortable operating in a fast-moving, scaling environment. Responsibilities Recruitment (Core Focus) Own recruitment for roles across Technology, Operations, Support, Account Management, Commercial and Project roles. Work with hiring managers to clarify role requirements and understanding the essentials v nice to haves Write clear, Lolly-specific job descriptions (not generic templates) Source candidates directly via LinkedIn, job boards, and referrals Conduct first-stage screening interviews Coordinate interviews and manage candidate communication Support offer creation, contracts, and onboarding handover Keep recruitment pipelines and data accurate and visible Push back when roles, timelines, or expectations are unrealistic Sales Quote Support Create and issue sales quotes using agreed pricing models Work closely with Account Management, Sales, Finance and Operations Ensure quote are speedy, accurate and consistent Maintain and update quote templates Track quote status and follow up where needed Support light reporting on quote volume and turnaround times Key Skills & Requirements Essential Experience in internal or agency recruitment Comfortable operating in a scaling business Strong written and verbal communication Highly organised, detail-focused, and deadline-aware Confident using systems recruitment software systems Commercially aware Desirable Experience in SaaS, EPOS, or hospitality-tech Exposure to sales operations or commercial support Understanding of contracts, offers, or basic employment term Preferred Qualifications Degree in a relevant field or equivalent industry experience Product management or agile certifications Experience supporting multi-product or multi-sector platforms Why Join Us? We are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills. Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.
Jan 30, 2026
Full time
Internal Recruiter and Sales Support Executive Based in Braintree we are a leading software and technology firm in the hospitality sector, producing a wide range of state-of-the-art technology solutions, including EPOS and payment solutions. Our mission is to make technology simple by implementing the best solutions, incorporating the most reliable, intuitive technology, and following this with first-class after-sales customer care. We exist to create a technology hub for now and in the future. About the Role This role sits across People and Commercial Operations, supporting two critical areas of the business: recruitment delivery and sales quote support. Recruitment needs to keep pace with growth, and sales teams need reliable, well-structured quotes to move opportunities forward. This role exists to ensure both happen efficiently and consistently. You will take ownership of end-to-end recruitment for a range of roles across the business, while also providing structured support to the commercial team through the preparation and management of sales quotes. The role requires strong organisation, commercial awareness, and the confidence to work across teams, bringing clarity where information is incomplete and momentum where progress slows. This is a hands-on, delivery-focused role, well suited to someone comfortable operating in a fast-moving, scaling environment. Responsibilities Recruitment (Core Focus) Own recruitment for roles across Technology, Operations, Support, Account Management, Commercial and Project roles. Work with hiring managers to clarify role requirements and understanding the essentials v nice to haves Write clear, Lolly-specific job descriptions (not generic templates) Source candidates directly via LinkedIn, job boards, and referrals Conduct first-stage screening interviews Coordinate interviews and manage candidate communication Support offer creation, contracts, and onboarding handover Keep recruitment pipelines and data accurate and visible Push back when roles, timelines, or expectations are unrealistic Sales Quote Support Create and issue sales quotes using agreed pricing models Work closely with Account Management, Sales, Finance and Operations Ensure quote are speedy, accurate and consistent Maintain and update quote templates Track quote status and follow up where needed Support light reporting on quote volume and turnaround times Key Skills & Requirements Essential Experience in internal or agency recruitment Comfortable operating in a scaling business Strong written and verbal communication Highly organised, detail-focused, and deadline-aware Confident using systems recruitment software systems Commercially aware Desirable Experience in SaaS, EPOS, or hospitality-tech Exposure to sales operations or commercial support Understanding of contracts, offers, or basic employment term Preferred Qualifications Degree in a relevant field or equivalent industry experience Product management or agile certifications Experience supporting multi-product or multi-sector platforms Why Join Us? We are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills. Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.
Regional EIA Team Lead - Southeast (Hybrid)
isepglobal Bradford-on-avon, Wiltshire
Overview Binnies are currently recruiting for 2 positions to join our growing multi-disciplinary Environmental Services team: an EIA Consultant/Senior EIA Consultant and a South East Regional EIA Team Leader. Regional EIA Team Leader - As well as providing a manager role for our environmental team based in the south east, you will get the opportunity to work on a diverse portfolio of projects. From nationally significant infrastructure schemes to landscape scale restoration initiatives, this role offers the chance to make a meaningful impact across the region. EIA Consultant/Senior EIA Consultant - Based in the south east or south west, you will contribute to an exciting and varied range of projects. Your work will span flood, coastal and maritime schemes, as well as developments in sectors including ports, water utilities, transport and renewable energy. This is a great opportunity to broaden your experience across multiple sectors while delivering high quality environmental assessments. Our team is currently delivering two of the UK's most significant water infrastructure projects: the South East Strategic Reservoir Option (SESRO) and the Thames to Southern Transfer (T2ST) - both nationally significant developments progressing through the Development Consent Order (DCO) process. Together, these projects form essential components of a major strategic water resource system for the south east, helping to secure long term water resilience for millions of people. This is a unique chance to be part of a multi disciplinary team shaping critical infrastructure that will have lasting regional and environmental impact. We're a collaborative, close knit team with an active Environmental Community of Practice, and we take pride in leading the way in environmental best practice and innovation - including the use of digital EIA. Binnies is accredited with the IES EIA Quality Mark, reflecting our commitment to excellence and consistently high standards in EIA delivery. Both roles offer hybrid/flexible working. Roles and Responsibilities Regional Environmental/EIA Team Lead: Providing direction and oversight of the existing and future growth of the regional EIA Team. Providing line manager and mentor role to members of the environmental team. Managing all stages of Environmental Impact Assessments (EIA) including SEA and the range of other environmental assessments and consents such as WFD, HRA, and planning. Provide the reviewer and approver role for environmental deliverables; driving technical quality. Acting as a key client contact for our existing portfolio of work in the south east. Supporting tenders. Qualifications/Requirements: The role is suitable for a chartered Environmental professional with full professional membership (such as ISEP, IES or CIWEM). A thorough understanding of EIA, sustainability and consenting (planning, HRA, WFD etc.). Excellent written and oral communication. Excellent people skills with previous management/supervisory experience. Understanding and experience of commercial drivers of consultancy and ability to manage and work to programme and budget. Experience in client facing roles and development of client relationships. Hold a full UK driving licence. Experience of construction stage delivery would be an advantage but not essential. We would welcome applicants of Principal Level and above and we can flex salary based on grade and experience. As the majority of our south east team are currently based in Redhill, the ability to work out of this office a minimum of 2 days per week is preferred. EIA Consultant/Senior EIA Consultant: We are looking for candidates to work closely with other environmental and engineering disciplines to: Contribute to all stages of Environmental Impact Assessments (EIA) from option appraisal to full statutory assessments Provide input into the range of other environmental and sustainability assessment and consenting applications such as WFD, HRA, planning, Development Consent Orders, Environmental Net Gain and Environmental Permits Assist with coordinating technical input from environmental specialists across Binnies, and our specialist supply chain Support construction stage delivery Support stakeholder engagement and communication with clients, stakeholders and the public Provide input to bids and proposals. Essential Requirements: The role is suitable for an Environmental professional with several years of relevant environmental assessment experience. You should possess and be able to demonstrate the following qualifications, skills and knowledge: An environmental related degree Be a member of ISEP, IES, CIWEM or another professional institute Have or working towards Chartership A sound understanding of EIA Excellent written and oral communication Hold a full UK driving licence Have previous consultancy experience We are seeking candidates based in the south east or south west. Our main offices in this region are Redhill and Bradford on Avon but we also have co-located offices in London and Bristol. About Us We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery. Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come. Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Jan 30, 2026
Full time
Overview Binnies are currently recruiting for 2 positions to join our growing multi-disciplinary Environmental Services team: an EIA Consultant/Senior EIA Consultant and a South East Regional EIA Team Leader. Regional EIA Team Leader - As well as providing a manager role for our environmental team based in the south east, you will get the opportunity to work on a diverse portfolio of projects. From nationally significant infrastructure schemes to landscape scale restoration initiatives, this role offers the chance to make a meaningful impact across the region. EIA Consultant/Senior EIA Consultant - Based in the south east or south west, you will contribute to an exciting and varied range of projects. Your work will span flood, coastal and maritime schemes, as well as developments in sectors including ports, water utilities, transport and renewable energy. This is a great opportunity to broaden your experience across multiple sectors while delivering high quality environmental assessments. Our team is currently delivering two of the UK's most significant water infrastructure projects: the South East Strategic Reservoir Option (SESRO) and the Thames to Southern Transfer (T2ST) - both nationally significant developments progressing through the Development Consent Order (DCO) process. Together, these projects form essential components of a major strategic water resource system for the south east, helping to secure long term water resilience for millions of people. This is a unique chance to be part of a multi disciplinary team shaping critical infrastructure that will have lasting regional and environmental impact. We're a collaborative, close knit team with an active Environmental Community of Practice, and we take pride in leading the way in environmental best practice and innovation - including the use of digital EIA. Binnies is accredited with the IES EIA Quality Mark, reflecting our commitment to excellence and consistently high standards in EIA delivery. Both roles offer hybrid/flexible working. Roles and Responsibilities Regional Environmental/EIA Team Lead: Providing direction and oversight of the existing and future growth of the regional EIA Team. Providing line manager and mentor role to members of the environmental team. Managing all stages of Environmental Impact Assessments (EIA) including SEA and the range of other environmental assessments and consents such as WFD, HRA, and planning. Provide the reviewer and approver role for environmental deliverables; driving technical quality. Acting as a key client contact for our existing portfolio of work in the south east. Supporting tenders. Qualifications/Requirements: The role is suitable for a chartered Environmental professional with full professional membership (such as ISEP, IES or CIWEM). A thorough understanding of EIA, sustainability and consenting (planning, HRA, WFD etc.). Excellent written and oral communication. Excellent people skills with previous management/supervisory experience. Understanding and experience of commercial drivers of consultancy and ability to manage and work to programme and budget. Experience in client facing roles and development of client relationships. Hold a full UK driving licence. Experience of construction stage delivery would be an advantage but not essential. We would welcome applicants of Principal Level and above and we can flex salary based on grade and experience. As the majority of our south east team are currently based in Redhill, the ability to work out of this office a minimum of 2 days per week is preferred. EIA Consultant/Senior EIA Consultant: We are looking for candidates to work closely with other environmental and engineering disciplines to: Contribute to all stages of Environmental Impact Assessments (EIA) from option appraisal to full statutory assessments Provide input into the range of other environmental and sustainability assessment and consenting applications such as WFD, HRA, planning, Development Consent Orders, Environmental Net Gain and Environmental Permits Assist with coordinating technical input from environmental specialists across Binnies, and our specialist supply chain Support construction stage delivery Support stakeholder engagement and communication with clients, stakeholders and the public Provide input to bids and proposals. Essential Requirements: The role is suitable for an Environmental professional with several years of relevant environmental assessment experience. You should possess and be able to demonstrate the following qualifications, skills and knowledge: An environmental related degree Be a member of ISEP, IES, CIWEM or another professional institute Have or working towards Chartership A sound understanding of EIA Excellent written and oral communication Hold a full UK driving licence Have previous consultancy experience We are seeking candidates based in the south east or south west. Our main offices in this region are Redhill and Bradford on Avon but we also have co-located offices in London and Bristol. About Us We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery. Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come. Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Senior Product Manager
Methods Business and Digital Technology Hackney, London
About us Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation. At Methods we believe that true digital transformation can only be delivered when organisations truly understand their users and build their services around them. We are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun. Your role We are looking for a Senior Product Manager to join our team. As a Senior Product Manager, you will be an expert in product management tools and techniques who can support and coach others. You will work closely with Methods Senior product managers, among others. You will contribute to creating an environment that fosters knowledge sharing, best practice, and continuous improvement, where all team members have a valued voice. In addition, you will be responsible for building your own capability and sharing learnings with your team, promoting a supportive and collaborative work culture. Methods is known for its high-quality delivery and innovation in a competitive marketplace. As a Methods Senior Product Manager, you will also represent Methods within your client work, promoting our product management approach and Methods' brand, driving the growth and success of our consultancy. To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. You will understand how policy and/or technology constraints can affect the development of your products, and how understanding and advocating for user needs, whilst balancing business priorities, creates better digital services. Your responsibilities will include: Owning a vision and strategy for multiple products, or a single product that is especially complex, high risk or sensitive. This may include working across programmes or portfolios. Developing a product strategy and appropriate artefacts to effectively communicate plans and get stakeholder buy-in. Creating digital services for the benefits of the user and championing user needs by translating user and business needs into a clear product strategy. Gathering and analysing data to inform decisions. Using your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams. Leading services through the various lifecycle stages following GOV.UK Service Manual standards & principles, including leading teams through service assessments. Actively participating in the Product Community of Practice. People management activities, including contributing to performance reviews, ensuring that your team members have the necessary support to thrive. Coaching product managers within the community to support their personal development and growth. Supporting the recruitment of Product Managers. Keeping abreast of changes and trends in the product management sector. Supporting identifying and escalating opportunities to promote our product management and wider Methods expertise with existing and new clients. In addition to these responsibilities, you will be required to carry out such other duties as may reasonably be required. Qualifications and experience Have a passion for product management and a commitment to delivering high-quality work. Can demonstrate strong leadership skills with experience of engaging with a wide range of users and stakeholders to create, validate and deliver the vision and strategy for your product. Focus on the best outcomes for users and get buy-in from stakeholders for these, with a track record of delivering successful products that solve the problem identified, meet user needs and deliver value. Have good knowledge of product management methods and approaches, and experience working with a range of product tools and techniques to achieve positive outcomes. Use data to drive continuous improvement and ensure they are delivering value. Advocate the importance of accessibility and appreciate the importance of accessibility to digital projects in government. Have experience in the application of product management in the public sector, particularly of the GOV.UK Service Manual principles and standards. Are excellent communicators, with the ability to communicate complex and technical concepts to a range of stakeholders. Take a problem focussed approach to your work, with an understanding of how it fits into the larger picture. Are experienced in coaching others to develop a successful product culture and mindset. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - A management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non contributory (spouse and dependants included) Worldwide Travel Insurance - which is non contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website
Jan 30, 2026
Full time
About us Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation. At Methods we believe that true digital transformation can only be delivered when organisations truly understand their users and build their services around them. We are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun. Your role We are looking for a Senior Product Manager to join our team. As a Senior Product Manager, you will be an expert in product management tools and techniques who can support and coach others. You will work closely with Methods Senior product managers, among others. You will contribute to creating an environment that fosters knowledge sharing, best practice, and continuous improvement, where all team members have a valued voice. In addition, you will be responsible for building your own capability and sharing learnings with your team, promoting a supportive and collaborative work culture. Methods is known for its high-quality delivery and innovation in a competitive marketplace. As a Methods Senior Product Manager, you will also represent Methods within your client work, promoting our product management approach and Methods' brand, driving the growth and success of our consultancy. To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. You will understand how policy and/or technology constraints can affect the development of your products, and how understanding and advocating for user needs, whilst balancing business priorities, creates better digital services. Your responsibilities will include: Owning a vision and strategy for multiple products, or a single product that is especially complex, high risk or sensitive. This may include working across programmes or portfolios. Developing a product strategy and appropriate artefacts to effectively communicate plans and get stakeholder buy-in. Creating digital services for the benefits of the user and championing user needs by translating user and business needs into a clear product strategy. Gathering and analysing data to inform decisions. Using your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams. Leading services through the various lifecycle stages following GOV.UK Service Manual standards & principles, including leading teams through service assessments. Actively participating in the Product Community of Practice. People management activities, including contributing to performance reviews, ensuring that your team members have the necessary support to thrive. Coaching product managers within the community to support their personal development and growth. Supporting the recruitment of Product Managers. Keeping abreast of changes and trends in the product management sector. Supporting identifying and escalating opportunities to promote our product management and wider Methods expertise with existing and new clients. In addition to these responsibilities, you will be required to carry out such other duties as may reasonably be required. Qualifications and experience Have a passion for product management and a commitment to delivering high-quality work. Can demonstrate strong leadership skills with experience of engaging with a wide range of users and stakeholders to create, validate and deliver the vision and strategy for your product. Focus on the best outcomes for users and get buy-in from stakeholders for these, with a track record of delivering successful products that solve the problem identified, meet user needs and deliver value. Have good knowledge of product management methods and approaches, and experience working with a range of product tools and techniques to achieve positive outcomes. Use data to drive continuous improvement and ensure they are delivering value. Advocate the importance of accessibility and appreciate the importance of accessibility to digital projects in government. Have experience in the application of product management in the public sector, particularly of the GOV.UK Service Manual principles and standards. Are excellent communicators, with the ability to communicate complex and technical concepts to a range of stakeholders. Take a problem focussed approach to your work, with an understanding of how it fits into the larger picture. Are experienced in coaching others to develop a successful product culture and mindset. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - A management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non contributory (spouse and dependants included) Worldwide Travel Insurance - which is non contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website
Associate Medical Director - ACS.
NHS Bodmin, Cornwall
Go back Cornwall Partnership NHS Foundation Trust Associate Medical Director - ACS The closing date is 02 February 2026 Shape the Future of Adult Community Services (ACS) Care in Cornwall Are you a passionate and forward thinking senior General Practitioner looking to make a real difference? Join Cornwall Partnership NHS Foundation Trust as a key leader in our mental health specialties within the medical directorate's senior leadership team. In this influential role, you'll collaborate with the Chief Medical Officer, Director of ACS, quadrumvirate teams, operational managers, and clinical directors to spearhead innovation and shape the future of mental health services. Your leadership will drive transformative change, aligning with our clinical strategy and workforce development plans. This is your opportunity to: Lead ground breaking initiatives to improve community health care. Have your expertise recognised and your voice amplified. Advance your career within a dynamic and supportive environment. Be part of a forward thinking team committed to delivering exceptional community health services across Cornwall. Apply now and help us create a brighter future for our community. Main duties of the job As the Associate Medical Director - Adult Community Services, you will: Drive Performance Excellence: Deliver on Key Performance Indicators for community health services, ensuring compliance with national standards and Care Quality Commission (CQC) requirements. Champion Service Improvement: Coordinate and lead service enhancements across all community health directorates, fostering integration with wider system partners. Collaborate with Stakeholders: Advise on and support negotiations with healthcare commissioners, ensuring strategic alignment with service priorities and demands. Promote Clinical Governance: Work closely with executive and clinical leads to ensure robust governance throughout the mental health care pathways. Foster Inclusivity: Advocate for a culture of belonging and equality, ensuring diverse representation and a zero tolerance approach to discrimination. Financial Stewardship: Support financial planning and management, collaborating with the Chief Medical Officer and Director of Community Services to develop sustainable service plans. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services. Job responsibilities Although this role is for 6 programmed activities, there is opportunity for the right candidate to take on additional clinical responsibility up to 9 programmed activities. To view a detailed approved job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Skills Understanding of the provision and delivery of health care services and of Government strategy and plans for modernising health care Thorough knowledge of the structure, functions, culture and values of the National Health Service and its inter relationship with other agencies Understanding of the implications for medical staff of the modernisation agenda Extensive knowledge of clinical audit, Research and Development and evidence based practice Education / Qualifications and Relevant Experience Medical qualification and appropriate royal college membership or fellowship Full GMC registration Responsible / approved clinician under the mental health act 1983 S12(2) mental health act 1983 approved clinician Knowledge and abilities Demonstrable track record of advancement and development of clinical interests and services, including delivery of performance targets Highly effective leadership skills. Interpersonal and influencing skills Excellent written and verbal communications High analytical and numeracy skills High level of self awareness and openness to self improvement Insight into strengths and weaknesses Environmental and political awareness. Strong financial management skills High quality business and service planning skills. Good information technology skills Personal Qualities Inspires others and leads by example. Able to make rational decisions in the face of adversity Capacity to work with managers and others to develop a shared vision of services for patients and standards in delivery of services. Willingness to accept that the wider interests of the Trust and/or the health community may require compromise. Commitment to implementation and strengthening of clinical governance Personal credibility, with the ability to quickly gain the confidence of others, including clinicians, managers, staff, patients, relatives and users of services. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cornwall Partnership NHS Foundation Trust £59,175 to £139,882 a year per annum + responsibility allowance
Jan 30, 2026
Full time
Go back Cornwall Partnership NHS Foundation Trust Associate Medical Director - ACS The closing date is 02 February 2026 Shape the Future of Adult Community Services (ACS) Care in Cornwall Are you a passionate and forward thinking senior General Practitioner looking to make a real difference? Join Cornwall Partnership NHS Foundation Trust as a key leader in our mental health specialties within the medical directorate's senior leadership team. In this influential role, you'll collaborate with the Chief Medical Officer, Director of ACS, quadrumvirate teams, operational managers, and clinical directors to spearhead innovation and shape the future of mental health services. Your leadership will drive transformative change, aligning with our clinical strategy and workforce development plans. This is your opportunity to: Lead ground breaking initiatives to improve community health care. Have your expertise recognised and your voice amplified. Advance your career within a dynamic and supportive environment. Be part of a forward thinking team committed to delivering exceptional community health services across Cornwall. Apply now and help us create a brighter future for our community. Main duties of the job As the Associate Medical Director - Adult Community Services, you will: Drive Performance Excellence: Deliver on Key Performance Indicators for community health services, ensuring compliance with national standards and Care Quality Commission (CQC) requirements. Champion Service Improvement: Coordinate and lead service enhancements across all community health directorates, fostering integration with wider system partners. Collaborate with Stakeholders: Advise on and support negotiations with healthcare commissioners, ensuring strategic alignment with service priorities and demands. Promote Clinical Governance: Work closely with executive and clinical leads to ensure robust governance throughout the mental health care pathways. Foster Inclusivity: Advocate for a culture of belonging and equality, ensuring diverse representation and a zero tolerance approach to discrimination. Financial Stewardship: Support financial planning and management, collaborating with the Chief Medical Officer and Director of Community Services to develop sustainable service plans. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services. Job responsibilities Although this role is for 6 programmed activities, there is opportunity for the right candidate to take on additional clinical responsibility up to 9 programmed activities. To view a detailed approved job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Skills Understanding of the provision and delivery of health care services and of Government strategy and plans for modernising health care Thorough knowledge of the structure, functions, culture and values of the National Health Service and its inter relationship with other agencies Understanding of the implications for medical staff of the modernisation agenda Extensive knowledge of clinical audit, Research and Development and evidence based practice Education / Qualifications and Relevant Experience Medical qualification and appropriate royal college membership or fellowship Full GMC registration Responsible / approved clinician under the mental health act 1983 S12(2) mental health act 1983 approved clinician Knowledge and abilities Demonstrable track record of advancement and development of clinical interests and services, including delivery of performance targets Highly effective leadership skills. Interpersonal and influencing skills Excellent written and verbal communications High analytical and numeracy skills High level of self awareness and openness to self improvement Insight into strengths and weaknesses Environmental and political awareness. Strong financial management skills High quality business and service planning skills. Good information technology skills Personal Qualities Inspires others and leads by example. Able to make rational decisions in the face of adversity Capacity to work with managers and others to develop a shared vision of services for patients and standards in delivery of services. Willingness to accept that the wider interests of the Trust and/or the health community may require compromise. Commitment to implementation and strengthening of clinical governance Personal credibility, with the ability to quickly gain the confidence of others, including clinicians, managers, staff, patients, relatives and users of services. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cornwall Partnership NHS Foundation Trust £59,175 to £139,882 a year per annum + responsibility allowance
Director, Product Management - OptymEdge
EMMES Hackney, London
Overview Job Title: Director, Product Management Location: US or UK - Remote OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data. OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data. Over 2,500 sites certified worldwide, since 1995. Phase I through post-marketing experience across anterior segment and retina trials. Clinical Ophthalmology, Optometry, and clinical trial expertise. Primary Purpose OptymEdge, a Veridix company within the Emmes Group, is transforming ophthalmology clinical development by digitizing manual processes and data collection into streamlined workflows. Through our Acuvera platform, we leverage technology to build innovative data products that drive efficiency and insight. The Director, Product Management OptymEdge will define and drive the strategy, vision, and execution of a large-scale, cloud-native platform that integrates with external systems and powers data-driven innovation in clinical development. This role leads a team of Product Owners, fostering cross-functional alignment, and partnering closely with Engineering, Data, AI/ML, and Business stakeholders to deliver scalable, secure, and high-performing solutions. The job holder combines strategic thinking with hands-on leadership, owning the full product lifecycle from ideation to launch and growth. The Director, Product Management OptymEdge will shape architecture decisions, manage budgets and resources, and ensure products meet rigorous technical and compliance standards. Strategy & Vision: Define and own multi-year product strategy and technical roadmap for a large-scale, cloud-native platform with integrations and interfaces with external platforms. Represent Product in executive reviews, roadmap discussions, and key stakeholder engagements. Leadership & Mentorship: Manage, coach, and develop a team of Product Owners/Managers, fostering a culture of innovation and accountability. Lead execution across multiple product teams, managing dependencies and delivery across releases. Cross-Functional Alignment: Collaborate with Engineering, Clinical, Delivery, Commercial, and other departments to ensure product success. Partner with Engineering leadership to drive architecture decisions and trade-offs across scalability, reliability, performance, security, and cost. Serve as the primary product partner to Business, Engineering, Data, AI/ML, Security, and Infrastructure teams. Stakeholder Communication: Communicate product plans, progress, and results to executive leadership and stakeholders. Product Lifecycle Management: Own the product lifecycle from ideation through launch, growth, and end-of-life. Translate ambiguous product and business problems into clear technical product requirements, system-level designs, and execution plans. Ensure product requirements address non-functional requirements, including availability, latency, observability, data integrity, and compliance. Review and influence technical design documents, RFCs, and architecture proposals. Market & Customer Focus: Oversee market research, competitive analysis, and customer feedback to identify opportunities. Budget & Resource Management: Manage product budgets and resource allocation for development, marketing, and operations. Data-Driven Decisions: Guide strategic decisions using metrics, performance data, and financial impact analysis. Define and own product success metrics, north-star KPIs, and OKRs. Qualifications Bachelor's or Master's degree, preferred, with 8+ years of professional experience in product management (cloud, AI, data domains and/or clinical) or software development. 6+ years leading cross-functional or multi-team initiatives. Experience in user authentication, data security, and privacy best practices. Proven ability to work in technical, cross-functional environments and communicate with senior stakeholders. Building/managing data-enabled products, particularly around real-time data capture and aggregation. Experience building platforms or integrating operational/data systems. Demonstrated ability to deliver strategic programs in high-stakes, fast-paced settings. Background with start-ups or scaling early-stage platforms. Entrepreneurial mindset; comfortable in ambiguous, rapid environments. Domain expertise in life sciences technology (e.g., drug discovery, clinical trials) is preferred. Emmes Group: Building a better future for us all. OptymEdge is part of the Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us! CONNECT WITH US! Follow us on Twitter Find us on LinkedIn - Emmes
Jan 30, 2026
Full time
Overview Job Title: Director, Product Management Location: US or UK - Remote OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data. OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data. Over 2,500 sites certified worldwide, since 1995. Phase I through post-marketing experience across anterior segment and retina trials. Clinical Ophthalmology, Optometry, and clinical trial expertise. Primary Purpose OptymEdge, a Veridix company within the Emmes Group, is transforming ophthalmology clinical development by digitizing manual processes and data collection into streamlined workflows. Through our Acuvera platform, we leverage technology to build innovative data products that drive efficiency and insight. The Director, Product Management OptymEdge will define and drive the strategy, vision, and execution of a large-scale, cloud-native platform that integrates with external systems and powers data-driven innovation in clinical development. This role leads a team of Product Owners, fostering cross-functional alignment, and partnering closely with Engineering, Data, AI/ML, and Business stakeholders to deliver scalable, secure, and high-performing solutions. The job holder combines strategic thinking with hands-on leadership, owning the full product lifecycle from ideation to launch and growth. The Director, Product Management OptymEdge will shape architecture decisions, manage budgets and resources, and ensure products meet rigorous technical and compliance standards. Strategy & Vision: Define and own multi-year product strategy and technical roadmap for a large-scale, cloud-native platform with integrations and interfaces with external platforms. Represent Product in executive reviews, roadmap discussions, and key stakeholder engagements. Leadership & Mentorship: Manage, coach, and develop a team of Product Owners/Managers, fostering a culture of innovation and accountability. Lead execution across multiple product teams, managing dependencies and delivery across releases. Cross-Functional Alignment: Collaborate with Engineering, Clinical, Delivery, Commercial, and other departments to ensure product success. Partner with Engineering leadership to drive architecture decisions and trade-offs across scalability, reliability, performance, security, and cost. Serve as the primary product partner to Business, Engineering, Data, AI/ML, Security, and Infrastructure teams. Stakeholder Communication: Communicate product plans, progress, and results to executive leadership and stakeholders. Product Lifecycle Management: Own the product lifecycle from ideation through launch, growth, and end-of-life. Translate ambiguous product and business problems into clear technical product requirements, system-level designs, and execution plans. Ensure product requirements address non-functional requirements, including availability, latency, observability, data integrity, and compliance. Review and influence technical design documents, RFCs, and architecture proposals. Market & Customer Focus: Oversee market research, competitive analysis, and customer feedback to identify opportunities. Budget & Resource Management: Manage product budgets and resource allocation for development, marketing, and operations. Data-Driven Decisions: Guide strategic decisions using metrics, performance data, and financial impact analysis. Define and own product success metrics, north-star KPIs, and OKRs. Qualifications Bachelor's or Master's degree, preferred, with 8+ years of professional experience in product management (cloud, AI, data domains and/or clinical) or software development. 6+ years leading cross-functional or multi-team initiatives. Experience in user authentication, data security, and privacy best practices. Proven ability to work in technical, cross-functional environments and communicate with senior stakeholders. Building/managing data-enabled products, particularly around real-time data capture and aggregation. Experience building platforms or integrating operational/data systems. Demonstrated ability to deliver strategic programs in high-stakes, fast-paced settings. Background with start-ups or scaling early-stage platforms. Entrepreneurial mindset; comfortable in ambiguous, rapid environments. Domain expertise in life sciences technology (e.g., drug discovery, clinical trials) is preferred. Emmes Group: Building a better future for us all. OptymEdge is part of the Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us! CONNECT WITH US! Follow us on Twitter Find us on LinkedIn - Emmes
Partner Customer Success Manager
Flexera
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at The Product Flexera One simplifies your hybrid IT by providing a comprehensive view of your technology landscape, from on-premises to SaaS to the cloud. Our solutions can optimize your technology investments, reduce costs, and mitigate risks, ultimately freeing up resources for innovation. We also offer insights into software, SaaS, and cloud-product usage to facilitate vendor negotiations and renewals with companies like Microsoft and Oracle. By incorporating hybrid ITAM and FinOps disciplines, you can strategize to lower costs with service providers such as AWS, Google, Salesforce, Workday, and ServiceNow. The Role The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best in class customer success for Flexera solutions. This role builds the partner capability to help end customers realize measurable value and ensures early risk signals are identified and acted upon across the customer lifecycle. The PCSM designs a partner learning pathway, tracks certification progress, and provides hands on guidance to drive adoption of Flexera's best practice success framework in the channel. The role will need local and international travel to meet with partners as/where required. Where this role adds value: Renewal Support: Building and tracking a 12-month rolling plan for key renewals to increase retention rates and expansion possibility. Partner Enablement Program: Design a role based partner learning pathway; curate content, and drive certification through the Learning Center and Partner Hub. Governance & Workshops: Host interactive workshops, QBRs/PBRs, and governance forums to standardize partner motions and raise the bar on customer experience. Responsibilities: Working alongside stakeholders from the Alliances and Enablement organisation, design & launch a partner Customer Success learning pathway, mapping competencies by role and aligning to certification standards; maintain curricula in the Flexera Learning Center and Partner Hub. Track certifications and capabilities across partner teams; create dashboards and cadence for certification coverage and tracking. Operationalize best practices for value realization: success planning, adoption plays, outcome verification, and regular executive reviews; coach partners to run customer outcome workshops confidently. Risk signal management: Define standardized health metrics, usage signals, and qualitative risk indicators; build playbooks for early intervention and escalation paths with Alliances and Customer Success. Partner governance: Run QBR/PBR cycles, track actions, and ensure partners meet program quality bars; facilitate bi directional feedback to Flexera product, support, and success functions. Enablement delivery: Create and deliver workshops (in person/virtual), and office hours, to proactively guide partners on Flexera Customer Success best practices. Cross functional coordination: Collaborate with Alliances, Sales, Support, Solutions Enablement, and CS leadership to align partner motions with GTM teams. As part of building and tracking a 12-month rolling plan for key renewals, assist partners with the identification of expansion opportunities (upsell and cross-sell) for Sales to develop. Qualifications and Experience : Channel fluency: Solid experience with SI/MSP/VAR ecosystems and how partner motions deliver customer outcomes. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execution. Consultative leadership: Trusted advisor communication from technical to executive levels; strong program management and stakeholder alignment. Proactive, self starter: Bias to action, ownership of outcomes, and comfort operating in a build and scale environment. Previous experience in IT Asset Management (ITAM), Software Asset Management (SAM), FinOps or SaaS Management would be highly desirable. is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing .
Jan 30, 2026
Full time
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at The Product Flexera One simplifies your hybrid IT by providing a comprehensive view of your technology landscape, from on-premises to SaaS to the cloud. Our solutions can optimize your technology investments, reduce costs, and mitigate risks, ultimately freeing up resources for innovation. We also offer insights into software, SaaS, and cloud-product usage to facilitate vendor negotiations and renewals with companies like Microsoft and Oracle. By incorporating hybrid ITAM and FinOps disciplines, you can strategize to lower costs with service providers such as AWS, Google, Salesforce, Workday, and ServiceNow. The Role The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best in class customer success for Flexera solutions. This role builds the partner capability to help end customers realize measurable value and ensures early risk signals are identified and acted upon across the customer lifecycle. The PCSM designs a partner learning pathway, tracks certification progress, and provides hands on guidance to drive adoption of Flexera's best practice success framework in the channel. The role will need local and international travel to meet with partners as/where required. Where this role adds value: Renewal Support: Building and tracking a 12-month rolling plan for key renewals to increase retention rates and expansion possibility. Partner Enablement Program: Design a role based partner learning pathway; curate content, and drive certification through the Learning Center and Partner Hub. Governance & Workshops: Host interactive workshops, QBRs/PBRs, and governance forums to standardize partner motions and raise the bar on customer experience. Responsibilities: Working alongside stakeholders from the Alliances and Enablement organisation, design & launch a partner Customer Success learning pathway, mapping competencies by role and aligning to certification standards; maintain curricula in the Flexera Learning Center and Partner Hub. Track certifications and capabilities across partner teams; create dashboards and cadence for certification coverage and tracking. Operationalize best practices for value realization: success planning, adoption plays, outcome verification, and regular executive reviews; coach partners to run customer outcome workshops confidently. Risk signal management: Define standardized health metrics, usage signals, and qualitative risk indicators; build playbooks for early intervention and escalation paths with Alliances and Customer Success. Partner governance: Run QBR/PBR cycles, track actions, and ensure partners meet program quality bars; facilitate bi directional feedback to Flexera product, support, and success functions. Enablement delivery: Create and deliver workshops (in person/virtual), and office hours, to proactively guide partners on Flexera Customer Success best practices. Cross functional coordination: Collaborate with Alliances, Sales, Support, Solutions Enablement, and CS leadership to align partner motions with GTM teams. As part of building and tracking a 12-month rolling plan for key renewals, assist partners with the identification of expansion opportunities (upsell and cross-sell) for Sales to develop. Qualifications and Experience : Channel fluency: Solid experience with SI/MSP/VAR ecosystems and how partner motions deliver customer outcomes. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execution. Consultative leadership: Trusted advisor communication from technical to executive levels; strong program management and stakeholder alignment. Proactive, self starter: Bias to action, ownership of outcomes, and comfort operating in a build and scale environment. Previous experience in IT Asset Management (ITAM), Software Asset Management (SAM), FinOps or SaaS Management would be highly desirable. is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing .
Golden Lane Housing Limited
Rents and Service Charge Manager
Golden Lane Housing Limited City, Manchester
Rents and Service Charge Manager Location: Homebased with regular travel to the Manchester Office Salary: £56,100 per annum Vacancy Type: Home working, Full-time, Permanent Closing date is 13th February 2026, however we reserve the right to close before the date. Experience and Qualifications AAT Qualification or equivalent Accounting Qualification. Experience of the management of rent and service charges. Experience of preparing and delivering year end and monthly management reports. Ability to interpret relevant information, analyse complex data, review alternative solutions, and come to well informed conclusions. Knowledge and practical experience of using IT as analytical and management tools. Experience of staff management and be a people developer. Capable of delivering results to tight deadlines and under pressure and maintaining accuracy. Excellent written skills including writing reports and policies, for Executive, Committee and Board meetings. Experience of completing regulatory returns. Experience of budget management Able to communicate effectively and build effective working relationships with customers, both internal and external, and other stakeholders, and having confidence to challenge others and able to interact effectively with different people. Knowledge and understanding of Government Rent Regulatory standards, Leasehold and Housing Legislation and requirements placed on registered providers in relation to rent and service charge setting. A good level of understanding of accounting principles/concepts relating to rent and service charges. Experience of working for a Housing Provider in the Social Housing Sector. Knowledge of or willingness to learn more about learning disability and autism. Understanding of and willingness to promote EDI in employment and service delivery. The post holder may be required to work outside normal office hours on occasion Benefits 27 days annual leave plus bank holidays (increases with service) Contributory pension (5% employee / 5% employer) Paid volunteering days (3 per year) Day off for your birthday Golden Lane Housing is committed to building a diverse, inclusive and valuesled organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application.
Jan 30, 2026
Full time
Rents and Service Charge Manager Location: Homebased with regular travel to the Manchester Office Salary: £56,100 per annum Vacancy Type: Home working, Full-time, Permanent Closing date is 13th February 2026, however we reserve the right to close before the date. Experience and Qualifications AAT Qualification or equivalent Accounting Qualification. Experience of the management of rent and service charges. Experience of preparing and delivering year end and monthly management reports. Ability to interpret relevant information, analyse complex data, review alternative solutions, and come to well informed conclusions. Knowledge and practical experience of using IT as analytical and management tools. Experience of staff management and be a people developer. Capable of delivering results to tight deadlines and under pressure and maintaining accuracy. Excellent written skills including writing reports and policies, for Executive, Committee and Board meetings. Experience of completing regulatory returns. Experience of budget management Able to communicate effectively and build effective working relationships with customers, both internal and external, and other stakeholders, and having confidence to challenge others and able to interact effectively with different people. Knowledge and understanding of Government Rent Regulatory standards, Leasehold and Housing Legislation and requirements placed on registered providers in relation to rent and service charge setting. A good level of understanding of accounting principles/concepts relating to rent and service charges. Experience of working for a Housing Provider in the Social Housing Sector. Knowledge of or willingness to learn more about learning disability and autism. Understanding of and willingness to promote EDI in employment and service delivery. The post holder may be required to work outside normal office hours on occasion Benefits 27 days annual leave plus bank holidays (increases with service) Contributory pension (5% employee / 5% employer) Paid volunteering days (3 per year) Day off for your birthday Golden Lane Housing is committed to building a diverse, inclusive and valuesled organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application.
Regional EIA Team Lead - Southeast (Hybrid)
isepglobal Sunderland, Tyne And Wear
Overview Binnies are currently recruiting for 2 positions to join our growing multi-disciplinary Environmental Services team: an EIA Consultant/Senior EIA Consultant and a South East Regional EIA Team Leader. Regional EIA Team Leader - As well as providing a manager role for our environmental team based in the south east, you will get the opportunity to work on a diverse portfolio of projects. From nationally significant infrastructure schemes to landscape scale restoration initiatives, this role offers the chance to make a meaningful impact across the region. EIA Consultant/Senior EIA Consultant - Based in the south east or south west, you will contribute to an exciting and varied range of projects. Your work will span flood, coastal and maritime schemes, as well as developments in sectors including ports, water utilities, transport and renewable energy. This is a great opportunity to broaden your experience across multiple sectors while delivering high quality environmental assessments. Our team is currently delivering two of the UK's most significant water infrastructure projects: the South East Strategic Reservoir Option (SESRO) and the Thames to Southern Transfer (T2ST) - both nationally significant developments progressing through the Development Consent Order (DCO) process. Together, these projects form essential components of a major strategic water resource system for the south east, helping to secure long term water resilience for millions of people. This is a unique chance to be part of a multi disciplinary team shaping critical infrastructure that will have lasting regional and environmental impact. We're a collaborative, close knit team with an active Environmental Community of Practice, and we take pride in leading the way in environmental best practice and innovation - including the use of digital EIA. Binnies is accredited with the IES EIA Quality Mark, reflecting our commitment to excellence and consistently high standards in EIA delivery. Both roles offer hybrid/flexible working. Roles and Responsibilities Regional Environmental/EIA Team Lead: Providing direction and oversight of the existing and future growth of the regional EIA Team. Providing line manager and mentor role to members of the environmental team. Managing all stages of Environmental Impact Assessments (EIA) including SEA and the range of other environmental assessments and consents such as WFD, HRA, and planning. Provide the reviewer and approver role for environmental deliverables; driving technical quality. Acting as a key client contact for our existing portfolio of work in the south east. Supporting tenders. Qualifications/Requirements: The role is suitable for a chartered Environmental professional with full professional membership (such as ISEP, IES or CIWEM). A thorough understanding of EIA, sustainability and consenting (planning, HRA, WFD etc.). Excellent written and oral communication. Excellent people skills with previous management/supervisory experience. Understanding and experience of commercial drivers of consultancy and ability to manage and work to programme and budget. Experience in client facing roles and development of client relationships. Hold a full UK driving licence. Experience of construction stage delivery would be an advantage but not essential. We would welcome applicants of Principal Level and above and we can flex salary based on grade and experience. As the majority of our south east team are currently based in Redhill, the ability to work out of this office a minimum of 2 days per week is preferred. EIA Consultant/Senior EIA Consultant: We are looking for candidates to work closely with other environmental and engineering disciplines to: Contribute to all stages of Environmental Impact Assessments (EIA) from option appraisal to full statutory assessments Provide input into the range of other environmental and sustainability assessment and consenting applications such as WFD, HRA, planning, Development Consent Orders, Environmental Net Gain and Environmental Permits Assist with coordinating technical input from environmental specialists across Binnies, and our specialist supply chain Support construction stage delivery Support stakeholder engagement and communication with clients, stakeholders and the public Provide input to bids and proposals. Essential Requirements: The role is suitable for an Environmental professional with several years of relevant environmental assessment experience. You should possess and be able to demonstrate the following qualifications, skills and knowledge: An environmental related degree Be a member of ISEP, IES, CIWEM or another professional institute Have or working towards Chartership A sound understanding of EIA Excellent written and oral communication Hold a full UK driving licence Have previous consultancy experience We are seeking candidates based in the south east or south west. Our main offices in this region are Redhill and Bradford on Avon but we also have co-located offices in London and Bristol. About Us We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery. Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come. Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Jan 30, 2026
Full time
Overview Binnies are currently recruiting for 2 positions to join our growing multi-disciplinary Environmental Services team: an EIA Consultant/Senior EIA Consultant and a South East Regional EIA Team Leader. Regional EIA Team Leader - As well as providing a manager role for our environmental team based in the south east, you will get the opportunity to work on a diverse portfolio of projects. From nationally significant infrastructure schemes to landscape scale restoration initiatives, this role offers the chance to make a meaningful impact across the region. EIA Consultant/Senior EIA Consultant - Based in the south east or south west, you will contribute to an exciting and varied range of projects. Your work will span flood, coastal and maritime schemes, as well as developments in sectors including ports, water utilities, transport and renewable energy. This is a great opportunity to broaden your experience across multiple sectors while delivering high quality environmental assessments. Our team is currently delivering two of the UK's most significant water infrastructure projects: the South East Strategic Reservoir Option (SESRO) and the Thames to Southern Transfer (T2ST) - both nationally significant developments progressing through the Development Consent Order (DCO) process. Together, these projects form essential components of a major strategic water resource system for the south east, helping to secure long term water resilience for millions of people. This is a unique chance to be part of a multi disciplinary team shaping critical infrastructure that will have lasting regional and environmental impact. We're a collaborative, close knit team with an active Environmental Community of Practice, and we take pride in leading the way in environmental best practice and innovation - including the use of digital EIA. Binnies is accredited with the IES EIA Quality Mark, reflecting our commitment to excellence and consistently high standards in EIA delivery. Both roles offer hybrid/flexible working. Roles and Responsibilities Regional Environmental/EIA Team Lead: Providing direction and oversight of the existing and future growth of the regional EIA Team. Providing line manager and mentor role to members of the environmental team. Managing all stages of Environmental Impact Assessments (EIA) including SEA and the range of other environmental assessments and consents such as WFD, HRA, and planning. Provide the reviewer and approver role for environmental deliverables; driving technical quality. Acting as a key client contact for our existing portfolio of work in the south east. Supporting tenders. Qualifications/Requirements: The role is suitable for a chartered Environmental professional with full professional membership (such as ISEP, IES or CIWEM). A thorough understanding of EIA, sustainability and consenting (planning, HRA, WFD etc.). Excellent written and oral communication. Excellent people skills with previous management/supervisory experience. Understanding and experience of commercial drivers of consultancy and ability to manage and work to programme and budget. Experience in client facing roles and development of client relationships. Hold a full UK driving licence. Experience of construction stage delivery would be an advantage but not essential. We would welcome applicants of Principal Level and above and we can flex salary based on grade and experience. As the majority of our south east team are currently based in Redhill, the ability to work out of this office a minimum of 2 days per week is preferred. EIA Consultant/Senior EIA Consultant: We are looking for candidates to work closely with other environmental and engineering disciplines to: Contribute to all stages of Environmental Impact Assessments (EIA) from option appraisal to full statutory assessments Provide input into the range of other environmental and sustainability assessment and consenting applications such as WFD, HRA, planning, Development Consent Orders, Environmental Net Gain and Environmental Permits Assist with coordinating technical input from environmental specialists across Binnies, and our specialist supply chain Support construction stage delivery Support stakeholder engagement and communication with clients, stakeholders and the public Provide input to bids and proposals. Essential Requirements: The role is suitable for an Environmental professional with several years of relevant environmental assessment experience. You should possess and be able to demonstrate the following qualifications, skills and knowledge: An environmental related degree Be a member of ISEP, IES, CIWEM or another professional institute Have or working towards Chartership A sound understanding of EIA Excellent written and oral communication Hold a full UK driving licence Have previous consultancy experience We are seeking candidates based in the south east or south west. Our main offices in this region are Redhill and Bradford on Avon but we also have co-located offices in London and Bristol. About Us We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery. Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come. Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Ernest Gordon Recruitment Limited
Junior Account Manager (Aerosols)
Ernest Gordon Recruitment Limited City, Liverpool
Junior Account Manager (Aerosols) 25,000 - 30,000 + Company Benefits + Commission Structure + Company Bonus + Manufacturer-Specific Training + Early Finish on a Friday Liverpool - Office Based Are you an aspiring or junior Account Manager looking to develop your career within a growing aerosol manufacturing company, where you'll receive structured training, clear progression opportunities, and the chance to boost your earnings, all while enjoying an early finish on Fridays? This growing aerosol manufacturer, founded in the 1970s, supplies into the personal care, healthcare, household, and automotive industries. The business is part of a respected UK manufacturing group with a turnover exceeding 55 million and is recognised for its innovation, quality, and commitment to sustainable manufacturing, with continued investment in technology and process improvements. In this role, you will work closely with senior account managers to support and develop key customer relationships, gaining hands-on experience across all aspects of account management. You'll liaise directly with customers, help manage orders and service levels, and support account performance to ensure a high standard of delivery. This is a full-time role based in Liverpool, working Monday-Thursday 8:00-17:00, with a 12:30 finish on Fridays. This role would suit a junior Account Manager or commercially minded individual looking to step into key account management, develop manufacturer-specific knowledge, and increase earnings through bonus and commission. The role: Support the management and growth of key client accounts Assist with account performance, service delivery, and customer satisfaction Help develop account plans and identify growth opportunities Support pricing discussions and commercial negotiations Assist with new product introductions alongside internal teams Monitor KPIs and OTIF performance Full-time role based on the Wirral, Monday-Thursday 8:00-17:00, Friday 8:00-12:30 The person: Some experience in account management, sales, or a commercial role Interest in manufacturing, B2B sales, or customer-facing roles A degree in Business Management or Engineering Management Comfortable working with operational and commercial teams Able to work as part of a team of 4 Commutable to Liverpool / Wirral Reference: BBBH23743 If you're interested in this role, click "apply now" to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline and will depend on experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy, and Disclaimers available on our website.
Jan 30, 2026
Full time
Junior Account Manager (Aerosols) 25,000 - 30,000 + Company Benefits + Commission Structure + Company Bonus + Manufacturer-Specific Training + Early Finish on a Friday Liverpool - Office Based Are you an aspiring or junior Account Manager looking to develop your career within a growing aerosol manufacturing company, where you'll receive structured training, clear progression opportunities, and the chance to boost your earnings, all while enjoying an early finish on Fridays? This growing aerosol manufacturer, founded in the 1970s, supplies into the personal care, healthcare, household, and automotive industries. The business is part of a respected UK manufacturing group with a turnover exceeding 55 million and is recognised for its innovation, quality, and commitment to sustainable manufacturing, with continued investment in technology and process improvements. In this role, you will work closely with senior account managers to support and develop key customer relationships, gaining hands-on experience across all aspects of account management. You'll liaise directly with customers, help manage orders and service levels, and support account performance to ensure a high standard of delivery. This is a full-time role based in Liverpool, working Monday-Thursday 8:00-17:00, with a 12:30 finish on Fridays. This role would suit a junior Account Manager or commercially minded individual looking to step into key account management, develop manufacturer-specific knowledge, and increase earnings through bonus and commission. The role: Support the management and growth of key client accounts Assist with account performance, service delivery, and customer satisfaction Help develop account plans and identify growth opportunities Support pricing discussions and commercial negotiations Assist with new product introductions alongside internal teams Monitor KPIs and OTIF performance Full-time role based on the Wirral, Monday-Thursday 8:00-17:00, Friday 8:00-12:30 The person: Some experience in account management, sales, or a commercial role Interest in manufacturing, B2B sales, or customer-facing roles A degree in Business Management or Engineering Management Comfortable working with operational and commercial teams Able to work as part of a team of 4 Commutable to Liverpool / Wirral Reference: BBBH23743 If you're interested in this role, click "apply now" to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline and will depend on experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy, and Disclaimers available on our website.
Senior Project Manager - Defence Systems Delivery
SEA LTD Barnstaple, Devon
A leading technology firm based in Barnstaple is seeking a Senior Project Manager to lead projects of highest risk and complexity. This role allows for flexible working arrangements and offers a salary of up to £58k depending on experience. Responsibilities include managing bids and projects, acting as a key point of contact, and driving improvements. Candidates should have formal project management qualifications and experience with complex system contracts. Excellent communication and leadership skills are essential.
Jan 30, 2026
Full time
A leading technology firm based in Barnstaple is seeking a Senior Project Manager to lead projects of highest risk and complexity. This role allows for flexible working arrangements and offers a salary of up to £58k depending on experience. Responsibilities include managing bids and projects, acting as a key point of contact, and driving improvements. Candidates should have formal project management qualifications and experience with complex system contracts. Excellent communication and leadership skills are essential.
EIA Consultant/Senior EIA Consultant/South East Regional EIA Team Leader
isepglobal Sunderland, Tyne And Wear
Overview Binnies are currently recruiting for 2 positions to join our growing multi-disciplinary Environmental Services team: an EIA Consultant/Senior EIA Consultant and a South East Regional EIA Team Leader. Regional EIA Team Leader - As well as providing a manager role for our environmental team based in the south east, you will get the opportunity to work on a diverse portfolio of projects. From nationally significant infrastructure schemes to landscape scale restoration initiatives, this role offers the chance to make a meaningful impact across the region. EIA Consultant/Senior EIA Consultant - Based in the south east or south west, you will contribute to an exciting and varied range of projects. Your work will span flood, coastal and maritime schemes, as well as developments in sectors including ports, water utilities, transport and renewable energy. This is a great opportunity to broaden your experience across multiple sectors while delivering high quality environmental assessments. Our team is currently delivering two of the UK's most significant water infrastructure projects: the South East Strategic Reservoir Option (SESRO) and the Thames to Southern Transfer (T2ST) - both nationally significant developments progressing through the Development Consent Order (DCO) process. Together, these projects form essential components of a major strategic water resource system for the south east, helping to secure long term water resilience for millions of people. This is a unique chance to be part of a multi disciplinary team shaping critical infrastructure that will have lasting regional and environmental impact. We're a collaborative, close knit team with an active Environmental Community of Practice, and we take pride in leading the way in environmental best practice and innovation - including the use of digital EIA. Binnies is accredited with the IES EIA Quality Mark, reflecting our commitment to excellence and consistently high standards in EIA delivery. Both roles offer hybrid/flexible working. Roles and Responsibilities Regional Environmental/EIA Team Lead: Providing direction and oversight of the existing and future growth of the regional EIA Team. Providing line manager and mentor role to members of the environmental team. Managing all stages of Environmental Impact Assessments (EIA) including SEA and the range of other environmental assessments and consents such as WFD, HRA, and planning. Provide the reviewer and approver role for environmental deliverables; driving technical quality. Acting as a key client contact for our existing portfolio of work in the south east. Supporting tenders. Qualifications/Requirements: The role is suitable for a chartered Environmental professional with full professional membership (such as ISEP, IES or CIWEM). A thorough understanding of EIA, sustainability and consenting (planning, HRA, WFD etc.). Excellent written and oral communication. Excellent people skills with previous management/supervisory experience. Understanding and experience of commercial drivers of consultancy and ability to manage and work to programme and budget. Experience in client facing roles and development of client relationships. Hold a full UK driving licence. Experience of construction stage delivery would be an advantage but not essential. We would welcome applicants of Principal Level and above and we can flex salary based on grade and experience. As the majority of our south east team are currently based in Redhill, the ability to work out of this office a minimum of 2 days per week is preferred. EIA Consultant/Senior EIA Consultant: We are looking for candidates to work closely with other environmental and engineering disciplines to: Contribute to all stages of Environmental Impact Assessments (EIA) from option appraisal to full statutory assessments Provide input into the range of other environmental and sustainability assessment and consenting applications such as WFD, HRA, planning, Development Consent Orders, Environmental Net Gain and Environmental Permits Assist with coordinating technical input from environmental specialists across Binnies, and our specialist supply chain Support construction stage delivery Support stakeholder engagement and communication with clients, stakeholders and the public Provide input to bids and proposals. Essential Requirements: The role is suitable for an Environmental professional with several years of relevant environmental assessment experience. You should possess and be able to demonstrate the following qualifications, skills and knowledge: An environmental related degree Be a member of ISEP, IES, CIWEM or another professional institute Have or working towards Chartership A sound understanding of EIA Excellent written and oral communication Hold a full UK driving licence Have previous consultancy experience We are seeking candidates based in the south east or south west. Our main offices in this region are Redhill and Bradford on Avon but we also have co-located offices in London and Bristol. About Us We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery. Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come. Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Jan 30, 2026
Full time
Overview Binnies are currently recruiting for 2 positions to join our growing multi-disciplinary Environmental Services team: an EIA Consultant/Senior EIA Consultant and a South East Regional EIA Team Leader. Regional EIA Team Leader - As well as providing a manager role for our environmental team based in the south east, you will get the opportunity to work on a diverse portfolio of projects. From nationally significant infrastructure schemes to landscape scale restoration initiatives, this role offers the chance to make a meaningful impact across the region. EIA Consultant/Senior EIA Consultant - Based in the south east or south west, you will contribute to an exciting and varied range of projects. Your work will span flood, coastal and maritime schemes, as well as developments in sectors including ports, water utilities, transport and renewable energy. This is a great opportunity to broaden your experience across multiple sectors while delivering high quality environmental assessments. Our team is currently delivering two of the UK's most significant water infrastructure projects: the South East Strategic Reservoir Option (SESRO) and the Thames to Southern Transfer (T2ST) - both nationally significant developments progressing through the Development Consent Order (DCO) process. Together, these projects form essential components of a major strategic water resource system for the south east, helping to secure long term water resilience for millions of people. This is a unique chance to be part of a multi disciplinary team shaping critical infrastructure that will have lasting regional and environmental impact. We're a collaborative, close knit team with an active Environmental Community of Practice, and we take pride in leading the way in environmental best practice and innovation - including the use of digital EIA. Binnies is accredited with the IES EIA Quality Mark, reflecting our commitment to excellence and consistently high standards in EIA delivery. Both roles offer hybrid/flexible working. Roles and Responsibilities Regional Environmental/EIA Team Lead: Providing direction and oversight of the existing and future growth of the regional EIA Team. Providing line manager and mentor role to members of the environmental team. Managing all stages of Environmental Impact Assessments (EIA) including SEA and the range of other environmental assessments and consents such as WFD, HRA, and planning. Provide the reviewer and approver role for environmental deliverables; driving technical quality. Acting as a key client contact for our existing portfolio of work in the south east. Supporting tenders. Qualifications/Requirements: The role is suitable for a chartered Environmental professional with full professional membership (such as ISEP, IES or CIWEM). A thorough understanding of EIA, sustainability and consenting (planning, HRA, WFD etc.). Excellent written and oral communication. Excellent people skills with previous management/supervisory experience. Understanding and experience of commercial drivers of consultancy and ability to manage and work to programme and budget. Experience in client facing roles and development of client relationships. Hold a full UK driving licence. Experience of construction stage delivery would be an advantage but not essential. We would welcome applicants of Principal Level and above and we can flex salary based on grade and experience. As the majority of our south east team are currently based in Redhill, the ability to work out of this office a minimum of 2 days per week is preferred. EIA Consultant/Senior EIA Consultant: We are looking for candidates to work closely with other environmental and engineering disciplines to: Contribute to all stages of Environmental Impact Assessments (EIA) from option appraisal to full statutory assessments Provide input into the range of other environmental and sustainability assessment and consenting applications such as WFD, HRA, planning, Development Consent Orders, Environmental Net Gain and Environmental Permits Assist with coordinating technical input from environmental specialists across Binnies, and our specialist supply chain Support construction stage delivery Support stakeholder engagement and communication with clients, stakeholders and the public Provide input to bids and proposals. Essential Requirements: The role is suitable for an Environmental professional with several years of relevant environmental assessment experience. You should possess and be able to demonstrate the following qualifications, skills and knowledge: An environmental related degree Be a member of ISEP, IES, CIWEM or another professional institute Have or working towards Chartership A sound understanding of EIA Excellent written and oral communication Hold a full UK driving licence Have previous consultancy experience We are seeking candidates based in the south east or south west. Our main offices in this region are Redhill and Bradford on Avon but we also have co-located offices in London and Bristol. About Us We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery. Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come. Binnies is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then. At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
Rolls Royce
Case Handler - Technical Support Representative
Rolls Royce East Grinstead, Sussex
Job Description Case Handler - Technical Support Representative Location : East Grinstead Full time Hybrid - 3 days office based Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. To assist and support the Rail BU by providing service support for customers and Rail teams reporting into the Fleet Manager. What you will be doing: Receiving customer requests for Service / Warranty Work. To raise C4S tickets and process through to completion. Producing Service Quotations & Invoices. Identifying spare parts using Engine Parts Catalogues. Issuing Goods and making Stock Transfers as required. Collating and checking engineer's reports. Ensuring prompt and correct delivery of requested warranty returns. Raising purchase orders as necessary. Administer Value Care Agreements with key customers. Assisting with preparing parts orders for delivery or collection by engineers. Receiving, coding and checking warranty claims to ensure they are correct. Submitting claims to FN by ensuring that they are submitted within the deadlines set. Looking into any queries that are raised by FN and liaising with engineers or external customers to ensure resolution. Processing engineers' reports in the TOGA warranty system. Support stock checks. Position Qualifications Strong Administrative experience Proficient in Microsoft Office with good keyboard skills, able to work with varied cloud based applications. Good attention to detail, well organised, capable of accurate data entry are all essential to the role. Must also have excellent verbal and written customer communication skills. Preferred requirements: A self-starter who works safely and methodically. Is personable, has a good administrative approach and looks forward to coming to work. Has good communication skills and a thorough understanding of the Rolls-Royce values. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Jan 30, 2026
Full time
Job Description Case Handler - Technical Support Representative Location : East Grinstead Full time Hybrid - 3 days office based Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. To assist and support the Rail BU by providing service support for customers and Rail teams reporting into the Fleet Manager. What you will be doing: Receiving customer requests for Service / Warranty Work. To raise C4S tickets and process through to completion. Producing Service Quotations & Invoices. Identifying spare parts using Engine Parts Catalogues. Issuing Goods and making Stock Transfers as required. Collating and checking engineer's reports. Ensuring prompt and correct delivery of requested warranty returns. Raising purchase orders as necessary. Administer Value Care Agreements with key customers. Assisting with preparing parts orders for delivery or collection by engineers. Receiving, coding and checking warranty claims to ensure they are correct. Submitting claims to FN by ensuring that they are submitted within the deadlines set. Looking into any queries that are raised by FN and liaising with engineers or external customers to ensure resolution. Processing engineers' reports in the TOGA warranty system. Support stock checks. Position Qualifications Strong Administrative experience Proficient in Microsoft Office with good keyboard skills, able to work with varied cloud based applications. Good attention to detail, well organised, capable of accurate data entry are all essential to the role. Must also have excellent verbal and written customer communication skills. Preferred requirements: A self-starter who works safely and methodically. Is personable, has a good administrative approach and looks forward to coming to work. Has good communication skills and a thorough understanding of the Rolls-Royce values. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Continuous Improvement Lead - 9 Month Fixed Term Contract
Yorkshire Water Bradford, Yorkshire
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: £40,667 - £50,834 per annum, depending on experience Annual incentive-related bonus Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Continuous Improvement Lead progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location Hybrid Working (3 days office / site a week - Bradford) There will be a requirement for travel around the Yorkshire region as part of the role Work type Temporary 9 Months. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Continuous Improvement Lead to join the Asset Maintenance Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Asset Maintenance Continuous Improvement Team are a key part of how we plan to meet the changing expectations of customers and regulators. You will lead continuous improvement activity across the e2e Asset Maintenance Process, ensuring we maintain our assets and plan and schedule work in the most efficient and effective way. You'll support the embedding and improvement of process, standard operating procedures and technology with a strong focus on the cultural shift required to move from reactive to planned and predictive maintenance. Your activities will drive tangible benefits against operational, strategic, customer and health & safety objectives, through the application of CI methodology. Where you fit in As our Continuous Improvement Lead you will - Work with Continuous Improvement Manager to set up and embed a CI Framework across the Asset Maintenance Process, to allow improvement opportunities to be identified by all colleagues and be recorded, tracked, and escalated as required to maximise performance against objectives 'Watch the work', spending time with both field and office-based colleagues 'on the job' to identify how the work flows and what gets in the way so it's as easy as possible for colleagues to do the best job possible Manage issues and opportunities, pulling people together to progress them, solving problems, keeping colleagues informed and bringing them along the journey Utilise available performance data to its maximum potential, developing new measures to understand how we are performing, encouraging open and honest conversations about how we can improve, linking in with the Yorkshire Water Performance Excellence (PEx) framework Review opportunities identified through the CI Framework to understand and define the impact and benefits and work with the Continuous Improvement Manager to prioritise and deliver these Lead CI initiatives to realise benefits using CI methodology to design, communicate and embed sustainable process improvements, utilising colleague subject matter experts to shape and inform Build effective relationships and work in collaboration with wider teams to enable delivery of process improvements What skills & qualifications you will need Knowledge and previous experience / ability to apply continuous improvement methodology, such as Lean; Six Sigma; Systems Thinking, to deliver process improvements Experience of delivering and embedding change, able to influence and drive the right culture and behaviours Excellent communication skills and ability to communicate with colleagues at all levels across the business, including senior leaders and directors Highly numerate and strong analytical & problem-solving skills. Able to present data & articulate business cases in a clear and concise manner Ability to interpret and analyse large volumes of data Coaching skills that are adaptable to different abilities and learning styles Be able to establish and maintain effective internal and external working relationships Able to work independently and as part of a team against tight deadlines under own initiative Excellent IT skills especially in the use of Microsoft Office applications Resilience and determination to deliver change Full UK driving licence You will also benefit from having Qualification relating to continuous improvement methodology Previous experience gained within the water industry Previous experience in a regulated environment Knowledge of Engineering and Maintenance processes & Yorkshire Water's regulatory commitments Experience using SAP Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea If you've got experience in continuous improvement and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Please apply online and submit a CV and covering letter outlining your suitability for the role. Recruitment Process Closing date - 10th February 2026 If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Jan 30, 2026
Full time
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: £40,667 - £50,834 per annum, depending on experience Annual incentive-related bonus Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Continuous Improvement Lead progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location Hybrid Working (3 days office / site a week - Bradford) There will be a requirement for travel around the Yorkshire region as part of the role Work type Temporary 9 Months. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Continuous Improvement Lead to join the Asset Maintenance Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Asset Maintenance Continuous Improvement Team are a key part of how we plan to meet the changing expectations of customers and regulators. You will lead continuous improvement activity across the e2e Asset Maintenance Process, ensuring we maintain our assets and plan and schedule work in the most efficient and effective way. You'll support the embedding and improvement of process, standard operating procedures and technology with a strong focus on the cultural shift required to move from reactive to planned and predictive maintenance. Your activities will drive tangible benefits against operational, strategic, customer and health & safety objectives, through the application of CI methodology. Where you fit in As our Continuous Improvement Lead you will - Work with Continuous Improvement Manager to set up and embed a CI Framework across the Asset Maintenance Process, to allow improvement opportunities to be identified by all colleagues and be recorded, tracked, and escalated as required to maximise performance against objectives 'Watch the work', spending time with both field and office-based colleagues 'on the job' to identify how the work flows and what gets in the way so it's as easy as possible for colleagues to do the best job possible Manage issues and opportunities, pulling people together to progress them, solving problems, keeping colleagues informed and bringing them along the journey Utilise available performance data to its maximum potential, developing new measures to understand how we are performing, encouraging open and honest conversations about how we can improve, linking in with the Yorkshire Water Performance Excellence (PEx) framework Review opportunities identified through the CI Framework to understand and define the impact and benefits and work with the Continuous Improvement Manager to prioritise and deliver these Lead CI initiatives to realise benefits using CI methodology to design, communicate and embed sustainable process improvements, utilising colleague subject matter experts to shape and inform Build effective relationships and work in collaboration with wider teams to enable delivery of process improvements What skills & qualifications you will need Knowledge and previous experience / ability to apply continuous improvement methodology, such as Lean; Six Sigma; Systems Thinking, to deliver process improvements Experience of delivering and embedding change, able to influence and drive the right culture and behaviours Excellent communication skills and ability to communicate with colleagues at all levels across the business, including senior leaders and directors Highly numerate and strong analytical & problem-solving skills. Able to present data & articulate business cases in a clear and concise manner Ability to interpret and analyse large volumes of data Coaching skills that are adaptable to different abilities and learning styles Be able to establish and maintain effective internal and external working relationships Able to work independently and as part of a team against tight deadlines under own initiative Excellent IT skills especially in the use of Microsoft Office applications Resilience and determination to deliver change Full UK driving licence You will also benefit from having Qualification relating to continuous improvement methodology Previous experience gained within the water industry Previous experience in a regulated environment Knowledge of Engineering and Maintenance processes & Yorkshire Water's regulatory commitments Experience using SAP Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea If you've got experience in continuous improvement and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Please apply online and submit a CV and covering letter outlining your suitability for the role. Recruitment Process Closing date - 10th February 2026 If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Senior Administrator
NHS Greenwich, London
Greenwich Time to Talk is looking to recruit a Senior Administrator to coordinate and oversee the daily activities of the administrative team. The successful candidate will work closely with the Administration Manager and Business Manager to ensure administrative processes are efficient and streamlined and the team are providing a seamless, high quality service. Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post Main duties of the job As well as processing referrals, booking appointments and keeping accurate records, the Senior Administrator will also be responsible for managing the admin team's workflow, creating weekly staff rotas to ensure a fair and efficient division of labour. They will also be instrumental in troubleshooting daily admin challenges, such as rescheduling appointments and finding appropriate slots for clients with specific requirements. As a strong team player, the Senior Administrator will be a key go-to person within the team, providing guidance and support to other colleagues. Drawing on their previous experience, they will be able to review and improve existing administrative processes and suggest initiatives to drive efficiencies and enhance service delivery. About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We Listen We Care Job responsibilities Further detailed information relating to the role and responsibilities can be found in the attached supporting documentation Person Specification Education and qualifications GCSE English and Maths grades A-C / 4 - 9 Experience Minimum of 3 years previous administrative experience, preferably NHS Experience of using patient record databases Experience of using Microsoft packages, including Word, Excel and Powerpoint Experience supervising staff Skills, knowledge and abilities Written and verbal communication skills Organisational and prioritisation skills Team leadership and interpersonal skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 30, 2026
Full time
Greenwich Time to Talk is looking to recruit a Senior Administrator to coordinate and oversee the daily activities of the administrative team. The successful candidate will work closely with the Administration Manager and Business Manager to ensure administrative processes are efficient and streamlined and the team are providing a seamless, high quality service. Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post Main duties of the job As well as processing referrals, booking appointments and keeping accurate records, the Senior Administrator will also be responsible for managing the admin team's workflow, creating weekly staff rotas to ensure a fair and efficient division of labour. They will also be instrumental in troubleshooting daily admin challenges, such as rescheduling appointments and finding appropriate slots for clients with specific requirements. As a strong team player, the Senior Administrator will be a key go-to person within the team, providing guidance and support to other colleagues. Drawing on their previous experience, they will be able to review and improve existing administrative processes and suggest initiatives to drive efficiencies and enhance service delivery. About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We Listen We Care Job responsibilities Further detailed information relating to the role and responsibilities can be found in the attached supporting documentation Person Specification Education and qualifications GCSE English and Maths grades A-C / 4 - 9 Experience Minimum of 3 years previous administrative experience, preferably NHS Experience of using patient record databases Experience of using Microsoft packages, including Word, Excel and Powerpoint Experience supervising staff Skills, knowledge and abilities Written and verbal communication skills Organisational and prioritisation skills Team leadership and interpersonal skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Hospice at Home- Service Administrator
NHS Gateshead, Tyne And Wear
The post holder will be responsible for directly supporting the Hospice at Home team in Gateshead with the administration and co-ordination of services and schedules. They will provide vital administrative support to the team which provides domiciliary care to patients at the end of life who wish to be cared for at home. The post holder will also work alongside the End of Life care facilitator to support with the administration required for Palliative and End of Life care education across the trust. Main duties of the job Support and assist the Nurse Coordinator to successfully deliver all activities relating to the day to day business of the team. This will include the planning of home visits for a team of Band 3 support workers. Responsible for the development and delivery of high quality administration processes to aid the delivery of safe and effective clinical services in a community setting. Respond to external and internal telephone enquiries and take appropriate action as a result of the enquiry. Prioritise telephone calls regarding patient information and potential interventions, taking all necessary action for the call to be handled as quickly and efficiently as possible. Respond and manage any e mail queries and requests for meetings on behalf of the team. Maintain the diary of the Nurse Coordinator and any other designated team member scheduling appointments and resolving conflicting diary appointments. Preparing agendas, collating papers and distributing documents to meeting attendees as directed by the Nurse Coordinator. Dealing with and collating data. Contribute to the preparation and development of multiple reports of varying content. Preparation of presentations, letters and other documents to a very high standard. Support End of life care facilitator with education administration. About us Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region. Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks. The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. Job responsibilities Support and assist the Nurse Coordinator to successfully deliver all activities relating to the day to day business of the team. This will include the planning of home visits for a team of Band 3 support workers. Responsible for the development and delivery of high quality administration processes to aid the delivery of safe and effective clinical services in a community setting. Respond to external and internal telephone enquiries and take appropriate action as a result of the enquiry. Prioritise telephone calls regarding patient information and potential interventions, taking all necessary action for the call to be handled as quickly and efficiently as possible. Exercise excellent communication skills with a wide range of stakeholders. Respond and manage any e mail queries and requests for meetings on behalf of the team. Maintain the diary of the Nurse Coordinator and any other designated team member. Scheduling appointments and resolving conflicting diary appointments. Preparing agendas, collating papers and distributing documents to meeting attendees as directed by the Nurse Coordinator. Daily use of Emis Community module. Dealing with and collating data. Contribute to preparation and development of multiple reports of varying content, including the development of the suite of documents required to embed robust processes and any business cases to support the team. Preparation of presentations, letters and other documents to a very high standard. Work with limited supervision using own initiative. Be aware of the priorities and needs of the team and assisting in achieving all deadlines. Maintain a courteous helpful attitude and respect confidentiality. Undertaking data analysis and interpretation as required. Monitoring progress and checking against agreed targets. Managing electronic and hard copy filing and bring-forward systems. Person Specification Qualifications Good standards of general education minimum of 4 GCSEs of equivalent including Maths and English Language grade 4. Educated to NVQ level 3 (at least in Business administration or equivalent knowledge/experience). Previous NHS experience. Knowledge Knowledge of computer packages: Word, Excel, Access, Outlook and Powerpoint. Knowledge of Data Protection and GDPR Principles. Knowledge of Healthcare IT System. Experience Experience of supporting managers or teams of staff. Experience of working with computer systems/programs (Databases, PowerPoint, word document). Experience of working with Community based healthcare services. Skills Ability to communicate accurately verbally and in writing with a wide range of people. Ability to prioritise workload. Experience of working in palliative care. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Elmwood, Queen Elizabeth Hospital, Gateshead NHS Foundation Trust
Jan 30, 2026
Full time
The post holder will be responsible for directly supporting the Hospice at Home team in Gateshead with the administration and co-ordination of services and schedules. They will provide vital administrative support to the team which provides domiciliary care to patients at the end of life who wish to be cared for at home. The post holder will also work alongside the End of Life care facilitator to support with the administration required for Palliative and End of Life care education across the trust. Main duties of the job Support and assist the Nurse Coordinator to successfully deliver all activities relating to the day to day business of the team. This will include the planning of home visits for a team of Band 3 support workers. Responsible for the development and delivery of high quality administration processes to aid the delivery of safe and effective clinical services in a community setting. Respond to external and internal telephone enquiries and take appropriate action as a result of the enquiry. Prioritise telephone calls regarding patient information and potential interventions, taking all necessary action for the call to be handled as quickly and efficiently as possible. Respond and manage any e mail queries and requests for meetings on behalf of the team. Maintain the diary of the Nurse Coordinator and any other designated team member scheduling appointments and resolving conflicting diary appointments. Preparing agendas, collating papers and distributing documents to meeting attendees as directed by the Nurse Coordinator. Dealing with and collating data. Contribute to the preparation and development of multiple reports of varying content. Preparation of presentations, letters and other documents to a very high standard. Support End of life care facilitator with education administration. About us Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region. Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks. The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. Job responsibilities Support and assist the Nurse Coordinator to successfully deliver all activities relating to the day to day business of the team. This will include the planning of home visits for a team of Band 3 support workers. Responsible for the development and delivery of high quality administration processes to aid the delivery of safe and effective clinical services in a community setting. Respond to external and internal telephone enquiries and take appropriate action as a result of the enquiry. Prioritise telephone calls regarding patient information and potential interventions, taking all necessary action for the call to be handled as quickly and efficiently as possible. Exercise excellent communication skills with a wide range of stakeholders. Respond and manage any e mail queries and requests for meetings on behalf of the team. Maintain the diary of the Nurse Coordinator and any other designated team member. Scheduling appointments and resolving conflicting diary appointments. Preparing agendas, collating papers and distributing documents to meeting attendees as directed by the Nurse Coordinator. Daily use of Emis Community module. Dealing with and collating data. Contribute to preparation and development of multiple reports of varying content, including the development of the suite of documents required to embed robust processes and any business cases to support the team. Preparation of presentations, letters and other documents to a very high standard. Work with limited supervision using own initiative. Be aware of the priorities and needs of the team and assisting in achieving all deadlines. Maintain a courteous helpful attitude and respect confidentiality. Undertaking data analysis and interpretation as required. Monitoring progress and checking against agreed targets. Managing electronic and hard copy filing and bring-forward systems. Person Specification Qualifications Good standards of general education minimum of 4 GCSEs of equivalent including Maths and English Language grade 4. Educated to NVQ level 3 (at least in Business administration or equivalent knowledge/experience). Previous NHS experience. Knowledge Knowledge of computer packages: Word, Excel, Access, Outlook and Powerpoint. Knowledge of Data Protection and GDPR Principles. Knowledge of Healthcare IT System. Experience Experience of supporting managers or teams of staff. Experience of working with computer systems/programs (Databases, PowerPoint, word document). Experience of working with Community based healthcare services. Skills Ability to communicate accurately verbally and in writing with a wide range of people. Ability to prioritise workload. Experience of working in palliative care. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Elmwood, Queen Elizabeth Hospital, Gateshead NHS Foundation Trust
Administration and Innovation Director - City of Birmingham
Birminghamalcitycouncil City, Birmingham
Administration and Innovation Director - City of Birmingham page is loaded Administration and Innovation Director - City of Birminghamlocations: Merit System: Birminghamtime type: Full timeposted on: Posted 7 Days Agojob requisition id: R TARGET CLOSE DATE: 02/03/2026 PAY GRADE: Grade 34 TYPE: Full time JOB SUMMARY: The City of Birmingham is seeking to hire a motivated Administration & Innovation Director to provide strategic leadership in administrative operations, city planning, and innovation initiatives to ensure efficient, transparent, and citizen-focused services. This role supports enhancement of citizen focused services by driving the adoption of new technologies and practices that improve operational performance. The Director fosters a culture of collaboration, creativity, and continuous improvement across departments, coordinating cross-functional projects, supporting long-range planning efforts, and guiding innovation training. They champion citizen engagement and community partnerships, leveraging technological tools and resources, digital platforms, and public forums to strengthen transparency, responsiveness, and trust. The Administration & Innovation Director leverages data-driven analysis and strategic planning to deliver actionable insights to elected officials and executive leadership, promoting accountable and forward-looking governance. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: $89,356 - $138,632 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Bachelor's degree in Business Administration, Public Administration, Management, or a closely related field from an accredited college or university. Experience managing administrative operations, including records management, regulatory compliance, and organizational procedures in a government setting. Experience implementing new technologies and digital tools that improve efficiency, transparency, and public access to information. Experience providing policy, strategic, or operational recommendations to senior leadership, boards, or governing bodies. Experience supervising staff, allocating resources, and establishing procedures to ensure accountability and efficient service delivery. Experience managing departmental or organizational budgets, including planning, monitoring, and reporting expenditures, and aligning financial resources with strategic goals. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Certifications such as Certified Public Manager (CPM), Project Management Professional (PMP), or Information Technology Infrastructure Library (ITIL) Certification. Master's degree in Business Administration, Public Administration, Management, or a closely related field from an accredited college or university. Experience fostering collaboration and cross-functional teamwork, facilitating projects, and promoting a culture of innovation and problem-solving. Experience engaging with internal and external stakeholders, including employees, clients, community partners, or other organizational partners, to enhance communication, transparency, and trust. Experience developing, implementing, and monitoring performance metrics, dashboards, or analytics tools to support data-driven decision-making. TYPICAL JOB DUTIES: Manages the departmental budget, including planning, monitoring, and reporting expenditures, using financial management systems, budgetary guidelines, and accounting policies, in accordance with City financial policies and directives from executive leadership, to ensure fiscal responsibility, cost-effective operations, and alignment with departmental goals. Supervises and manages administrative staff and allocated resources through staff meetings, performance evaluations, scheduling tools, and procedural manuals, following City human resources policies and organizational procedures, to ensure accountability, effective service delivery, and optimal staff performance. Provides policy and strategic recommendations to elected officials and executive leadership using policy analyses, administrative reports, benchmarking data, and best practice research, based on City strategic plans, legislative requirements, and governance standards, to inform decision-making and support effective governance. Leads the development, implementation, and oversight of citywide innovation initiatives for City operations and services using project management tools, emerging technology assessments, process improvement methodologies, and cross-departmental collaboration, following strategic priorities, operational goals, and innovation policies approved by leadership, to enhance operational efficiency, improve citizen services, and promote continuous improvement. Evaluates emerging technologies and recommends adoption of tools and practices for City operational systems and service delivery methods using technology research, pilot programs, vendor demonstrations, and cost-benefit analyses, in alignment with City IT policies, budgetary guidelines, and operational goals, to implement solutions that provide measurable improvements to City operations. Establishes and monitors performance metrics and benchmarks for innovation projects and administrative operations using dashboards, reporting software, data analytics tools, and project management systems, based on City strategic plans, project charters, and performance standards, to assess impact, ensure accountability, and guide continuous improvement. Fosters a culture of collaboration, creativity, and problem-solving across City departments and staff teams through workshops, training sessions, team meetings, and knowledge-sharing platforms, following organizational development strategies and leadership guidance, to encourage adoption of innovative practices and strengthen cross-departmental cooperation. Develops and implements tools and platforms to engage residents, community partners, and local organizations using digital platforms, public forums, surveys, and partnership programs, in accordance with City outreach policies and communication strategies, to enhance transparency, responsiveness, and trust between City government and the community. Directs the collection, analysis, and interpretation of operational and performance data for City leadership, elected officials, and departmental teams using data analytics software, dashboards, performance reports, and operational databases, based on City governance standards, reporting requirements, and strategic priorities, to support accountable, efficient, and informed decision-making. Oversees city planning activities and the Geographic Information Systems (GIS) function for city staff, elected officials, and the public by reviewing planning reports, supervising GIS data collection and mapping, and utilizing planning software and GIS tools in accordance with municipal codes, zoning ordinances, state statutes, and city policies in order to provide accurate land use information, support development decisions, and enhance transparency in city governance. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. WORK ENVIRONMENT: Work is conducted both indoors in office setting as well as regular field visits to external
Jan 30, 2026
Full time
Administration and Innovation Director - City of Birmingham page is loaded Administration and Innovation Director - City of Birminghamlocations: Merit System: Birminghamtime type: Full timeposted on: Posted 7 Days Agojob requisition id: R TARGET CLOSE DATE: 02/03/2026 PAY GRADE: Grade 34 TYPE: Full time JOB SUMMARY: The City of Birmingham is seeking to hire a motivated Administration & Innovation Director to provide strategic leadership in administrative operations, city planning, and innovation initiatives to ensure efficient, transparent, and citizen-focused services. This role supports enhancement of citizen focused services by driving the adoption of new technologies and practices that improve operational performance. The Director fosters a culture of collaboration, creativity, and continuous improvement across departments, coordinating cross-functional projects, supporting long-range planning efforts, and guiding innovation training. They champion citizen engagement and community partnerships, leveraging technological tools and resources, digital platforms, and public forums to strengthen transparency, responsiveness, and trust. The Administration & Innovation Director leverages data-driven analysis and strategic planning to deliver actionable insights to elected officials and executive leadership, promoting accountable and forward-looking governance. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: $89,356 - $138,632 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Bachelor's degree in Business Administration, Public Administration, Management, or a closely related field from an accredited college or university. Experience managing administrative operations, including records management, regulatory compliance, and organizational procedures in a government setting. Experience implementing new technologies and digital tools that improve efficiency, transparency, and public access to information. Experience providing policy, strategic, or operational recommendations to senior leadership, boards, or governing bodies. Experience supervising staff, allocating resources, and establishing procedures to ensure accountability and efficient service delivery. Experience managing departmental or organizational budgets, including planning, monitoring, and reporting expenditures, and aligning financial resources with strategic goals. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Certifications such as Certified Public Manager (CPM), Project Management Professional (PMP), or Information Technology Infrastructure Library (ITIL) Certification. Master's degree in Business Administration, Public Administration, Management, or a closely related field from an accredited college or university. Experience fostering collaboration and cross-functional teamwork, facilitating projects, and promoting a culture of innovation and problem-solving. Experience engaging with internal and external stakeholders, including employees, clients, community partners, or other organizational partners, to enhance communication, transparency, and trust. Experience developing, implementing, and monitoring performance metrics, dashboards, or analytics tools to support data-driven decision-making. TYPICAL JOB DUTIES: Manages the departmental budget, including planning, monitoring, and reporting expenditures, using financial management systems, budgetary guidelines, and accounting policies, in accordance with City financial policies and directives from executive leadership, to ensure fiscal responsibility, cost-effective operations, and alignment with departmental goals. Supervises and manages administrative staff and allocated resources through staff meetings, performance evaluations, scheduling tools, and procedural manuals, following City human resources policies and organizational procedures, to ensure accountability, effective service delivery, and optimal staff performance. Provides policy and strategic recommendations to elected officials and executive leadership using policy analyses, administrative reports, benchmarking data, and best practice research, based on City strategic plans, legislative requirements, and governance standards, to inform decision-making and support effective governance. Leads the development, implementation, and oversight of citywide innovation initiatives for City operations and services using project management tools, emerging technology assessments, process improvement methodologies, and cross-departmental collaboration, following strategic priorities, operational goals, and innovation policies approved by leadership, to enhance operational efficiency, improve citizen services, and promote continuous improvement. Evaluates emerging technologies and recommends adoption of tools and practices for City operational systems and service delivery methods using technology research, pilot programs, vendor demonstrations, and cost-benefit analyses, in alignment with City IT policies, budgetary guidelines, and operational goals, to implement solutions that provide measurable improvements to City operations. Establishes and monitors performance metrics and benchmarks for innovation projects and administrative operations using dashboards, reporting software, data analytics tools, and project management systems, based on City strategic plans, project charters, and performance standards, to assess impact, ensure accountability, and guide continuous improvement. Fosters a culture of collaboration, creativity, and problem-solving across City departments and staff teams through workshops, training sessions, team meetings, and knowledge-sharing platforms, following organizational development strategies and leadership guidance, to encourage adoption of innovative practices and strengthen cross-departmental cooperation. Develops and implements tools and platforms to engage residents, community partners, and local organizations using digital platforms, public forums, surveys, and partnership programs, in accordance with City outreach policies and communication strategies, to enhance transparency, responsiveness, and trust between City government and the community. Directs the collection, analysis, and interpretation of operational and performance data for City leadership, elected officials, and departmental teams using data analytics software, dashboards, performance reports, and operational databases, based on City governance standards, reporting requirements, and strategic priorities, to support accountable, efficient, and informed decision-making. Oversees city planning activities and the Geographic Information Systems (GIS) function for city staff, elected officials, and the public by reviewing planning reports, supervising GIS data collection and mapping, and utilizing planning software and GIS tools in accordance with municipal codes, zoning ordinances, state statutes, and city policies in order to provide accurate land use information, support development decisions, and enhance transparency in city governance. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. WORK ENVIRONMENT: Work is conducted both indoors in office setting as well as regular field visits to external

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