608 jobs found

Events Manager Organisation: Bolton Council Contract: Initial 3-month temporary contract Pay Rate: £23.92 per hour (PAYE) Bolton Council are seeking an Events Manager to lead the planning and delivery of high-quality events and bar operations at The Albert Halls venue. This role is crucial in ensuring exceptional guest experiences and achieving strong commercial outcomes that align with Bolton's cultural ambitions. Day-to-day of the role: Event & Conference Management Plan and deliver a diverse calendar of events including industry panels, community showcases, private hires, and seasonal programmes. Coordinate with internal teams, external partners, and suppliers to ensure seamless event execution. Manage AV, staging, and hospitality requirements for each event, ensuring compliance with health & safety and licensing regulations. Bar Operations Oversee the setup and launch of the new bar, including staffing, stock, and service standards. Supervise daily bar operations during events and public openings, monitoring sales, margins, and customer satisfaction. Ensure the bar aligns with the venue's cultural and commercial goals. Team Leadership Recruit, train, and manage casual or agency staff. Create rotas and manage shift cover for events and bar service. Foster a positive, inclusive, and professional working environment. Commercial & Reporting Assist in budget planning and cost control for events and bar operations. Track KPIs including footfall, revenue, and customer feedback. Contribute to post-event evaluations and future planning. Required Skills & Qualifications Genuine enthusiasm for events, hospitality, and cultural programming. Proven experience in event management, particularly in a cultural or entertainment setting. Strong leadership skills with the ability to manage diverse teams. Excellent interpersonal skills, capable of building rapport with a wide range of stakeholders. Operational proficiency with experience in venue operations, bar service, and event safety protocols. Comfortable using event management tools, POS systems, and basic reporting software. Benefits Opportunity to work in a dynamic, culturally rich environment. Chance to drive significant cultural and commercial outcomes for Bolton. Engage with a wide network of artists, businesses, and community leaders. To apply for this Events Manager position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.

MB873: Engineering Manager Location: Swindon Salary: £80,000 - £110,000 + £6,325 car allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit an Engineering Manager on a permanent basis due to growth based at their Swindon depot. Duties and Responsibilities: To provide engineering support to the nominated Sectors / Projects, serving both the work winning and project delivery teams with the following key objectives. Lead management of engineering function in the sector / region. To incorporate innovative alternative designs, engineering methods and the latest technology into sector bids / projects offering the best possible value engineering solutions. To be responsible for vetting pre-qualifications and tenders in allotted sectors for technical risk, to make it known to the bid team and Director and ensure that appropriate action is taken to mitigate the risk. To ensure that projects deliver the contracted engineering requirements using the highest levels of technical expertise, efficiency and quality. To help build the right environment so that we can recruit, develop, encourage and retain talented engineers to fulfil the present and future needs of the business. To promote the companies' vision and culture to present to future clients. Ensure through their engineering teams and that all engineering process and procedures are implemented. Provide the lead assurance role in design, construction, commissioning and handover for the projects under their responsibility. Provide technical advice and direct help to the sector leader, our clients and contracts, including input into the preparation of sector bids and submissions. Provide line management to all design managers working on their projects. Review internal procedures and processes (particularly engineering) as required to ensure that they are kept up to date and reflect the latest codes, standards and best practice. Promote the latest engineering developments, technology, innovations, methods and best practice in permanent and temporary works ensuring they are considered, developed, communicated and implemented both at bid stage and during construction. Any other duties consistent with your status and seniority, as necessary to meet the needs of the Business of the Company. Ensure through their project engineering teams that minimum standards of safety, quality and environmental are maintained across the sector. Challenge and change poor practice in safety, quality and engineering procedures. Maintain contacts with Consultants, Clients, and other bodies as appropriate to represent the business demonstrating ability to provide best value. Assist with the recruitment of engineers, at all levels, for their sector, including interviewing and identifying potential recruits from competitor companies. Assist with the training and development of engineers' in the sector at all levels including the attainment of professional qualifications. Specifically take ownership of the engineering competencies and embed within their sectors. Assist with the movement of engineering staff between projects and tenders noting that there will be many transfers of engineers between sectors to ensure appropriate development and experience. Build the profile of the the business in schools, universities, consultants and other external organisations. Skills and Qualifications: Must be a Chartered Engineer or similar approved by the Head of Technical Services. Will have both substantial construction and design experience. Ability to deputise for the Project Manager if required. Understand the Principal Designer Duties. MB873: Engineering Manager Location: Swindon Salary: £80,000 - £110,000 + £6,325 car allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave - plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

A successful St. James's Place Practice based in St Albans is seeking an experienced Operations Manager to join their growing wealth management business. This is an excellent opportunity for someone with strong IFA or wealth management operational experience who enjoys improving processes, supporting advisers, and helping a business run efficiently. The successful candidate will play a key role in overseeing the day-to-day operations of the practice, ensuring high service standards for clients while supporting the continued growth of the business. Key Responsibilities Overseeing the day-to-day operational running of the practice. Managing and improving internal processes and workflows to ensure efficiency and compliance. Supervising and supporting the administration team , ensuring work is processed accurately and within service standards. Ensuring smooth processing of new business, fund switches, withdrawals and policy servicing across providers including Aviva, Fidelity International, Prudential plc, Aegon and Quilter. Maintaining accurate records and overseeing systems such as Xplan. Supporting advisers with operational oversight, compliance processes and reporting. Liaising with providers and clients to maintain a high standard of service delivery. Identifying opportunities to improve operational efficiency and client experience. Requirements Previous experience in an Operations Manager, Senior IFA Administrator or Practice Manager role within wealth management. Strong knowledge of IFA processes, provider platforms and back-office systems . Experience with tools such as FE Analytics, Defaqto or Cashcalc would be advantageous. Strong organisational, leadership and communication skills. Benefits Salary: £35,000 - £45,000 (depending on experience) Hybrid working available after initial training period Exam support for professional qualifications through the Chartered Insurance Institute Apply / Enquire: For further information or to apply, please contact Sam at Financial Divisions.

Reporting to : Community & Challenge Events Manager Hours : Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times Location: Hybrid working Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel. We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups. Job purpose To develop community fundraising activity and campaigns to support Willow s strategic income goals. To work across Community and Challenge Events to deliver agreed financial and non-financial targets. To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness. Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends. Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets. Main duties/responsibilities To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets. To raise awareness of our work and to inspire support through the following activities: To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25% To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25% To deliver presentations to a variety of community audiences. 5% To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10% To develop the charity s social media fundraising activity in collaboration with the wider team.10% Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5% To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5% To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10% To foster relationships with Willow s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5% To ensure accurate recording of supporter information and reporting on activity through: Updating the charity s database, Raisers Edge (RE) recording all donor contact and fundraising activity. Using RE as a tool to aid fundraising using data insight and reporting To prepare end of campaign reports to improve results for future campaigns and capture learnings. To prepare regular income reports and updates as required. To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice. To keep up to date with changes and trends in the UK fundraising environment To undertake any other tasks required. Qualifications, Knowledge and Experience Essential Demonstrable experience in Community Fundraising Proven record of accomplishment in delivering and meeting targets Self-motivated and able to work on own initiative Well organised with attention to detail Ability to inspire and influence others to support Willow Ability to develop, motivate and manage individuals and groups of individuals Ability to manage several projects and tasks simultaneously and skilled at prioritising Excellent verbal, written and presentation skills Effective negotiating and influencing skills Strong numeracy skills Decisive problem solver with the ability to adapt easily to change Innovative outlook and a willingness to suggest new ideas. Desirable Experience of producing fundraising reports for activity and outcomes Experience in delivering fundraising campaigns and initiatives Fundraising database experience preferably Raiser s Edge Experience of working in the charity / fundraising sector. Other Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required. Full driving license and access to a car Special Conditions Essential Able to work irregular (unsociable) hours and weekends where necessary.

About the Company We're a global investment manager helping institutions, intermediaries and individuals invest to fulfil their aspirations. We have around 6,000 people on six continents and have evolved over 200 years to meet the demands of a changing world. The Base Schroders HQ is located in the City of London, in the heart of one of the world's leading financial centres. The office environment is designed for collaboration and flexible working. The Team The Global Technology Management Office (GTMO) in Global Technology (GT) supports the Chief Technology Officer (CTO) ensuring strategic alignment and operational efficiency within the technology functions, covering areas such as people development, communications, education and the administration and management of Leadership Team meetings and committees. It optimises organisational structure, addresses skills gaps, enhances employee experience and focuses on early career and DEI objectives by implementing innovative communication strategies. What You Will Do As a Business Support Executive supporting the Global Technology Leadership Team (GT LT) and the Management Office, you will provide outstanding administrative, operational, and project support. Your focus is on ensuring operational excellence, streamlining communication, enabling informed decision making and supporting the LT and their management teams with robust processes and insightful data. Key Accountabilities Executive & Administrative Support Provide comprehensive administrative assistance to the GTLT, including managing complex calendars, scheduling high level meetings and prioritising engagements. Lead the preparation, refinement and delivery of high impact presentations, reports and other business documents for both internal and external stakeholders. Support GTLT members' internal and external communications, including coordination of organisational comms, domain townhalls and events. Oversee onboarding and off boarding processes for new joiners, consultants and leavers, ensuring seamless integration, transitions and effective record keeping. Maintain and update team records, organisational charts, distribution lists and contact information to ensure data accuracy. Communications Provide administrative support for preparing documentation and ensuring efficient internal communications. Act as a communication champion within Global Technology, cascading key messages, sharing updates and promoting upcoming events. Support the preparation and coordination of responses to RFPs (Requests for Proposal) and DDQs (Due Diligence Questionnaires). Meeting & Events Organise logistics for meetings and events, including room bookings, video conferencing, agenda preparation, materials coordination and minute taking where required. Support the planning and execution of department and project related events, off sites, townhalls and social activities, managing all operational details and resource requirements. Financial, Procurement & Operations Administration Arrange international and local travel for GT LT and key personnel, handling travel bookings, visas, accommodation, transport and compliance with company policies. Coordinate finance operations, including raising purchase orders, managing statement of work documentation, invoice tracking and financial administration. Work closely with the finance and procurement team to ensure budget processes, expense management and approvals are compliant and timely. Champion adoption of best practice processes and tools through training, documentation and ongoing support for teams. The Knowledge, Experience and Qualifications You Need Experience supporting multiple senior stakeholders, managing complex calendars and international travel. Experience in organising high level meetings, events and delivering executive presentations and reports. Comprehensive understanding of financial administration, including purchase orders, statement of work management, invoice processing and general financial controls. Confident user of the full MS Office suite (Outlook, Word, Excel, PowerPoint, Teams); experience with reporting and dashboard tools such as Power BI and Tableau is desirable. Outstanding organisational skills, attention to detail, commitment to data quality and a process improvement mindset. Professional communication and interpersonal skills; able to build credibility at all levels. Ability to work effectively under pressure and adapt swiftly in a fast paced, global environment. High standards of integrity, confidentiality and trustworthiness. What You'll Be Like Forward thinking, self motivated, resourceful and highly organised, able to prioritise independently across multiple stakeholders. Calm and professional, capable of managing shifting priorities and last minute changes with good judgement and discretion. Proactive and solutions driven, maintaining accuracy and quality in all tasks. Collaborative team player, willing to share best practice, coach others and ensure departmental success. Possesses a positive "can do" attitude and a drive for continuous improvement. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background or any other protected characteristics. Job Identification 1136 Job Category Technology Posting Date 02/27/2026, 09:49 AM Location 1 London Wall Place, London, EC2Y 5AU, GB

Customer Service Administrator Salary £26,561 pa 40 hours per week Huntington Cambridge PE29 7DH Purpose of Job To help create an efficient and effective, friendly and courteous day to day Customer Service department. Your role may include: Main Duties and Responsibilities Raising orders - Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email. Scheduling of orders - Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs. Engineers daily schedule - Responsible for ensuring engineers are booked daily to capacity. Communication - Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided. Answering and resolving all queries and enquiries to an effective solution or outcome in all cases. Communicating any issues that cannot be resolved by yourself to the Customer Service Manager. Administration - Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures. Clinical bookings - Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs. General - You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre. Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence. Undertake the job inline with company competencies as follows: Achieves business results and adds value to the service. Focuses on internal and external customers. Builds and maintains effective teamwork with colleagues. Embraces change. Performs duties according to all company policies, procedures and instructions. This job description shall not limit your role. You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role. This may be subject to change as the role develops. Key Performance Indicators Orders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner. Person Required Skills Excellent customer service skills. Excellent communication skills to interact with internal staff and departments, prescribers and service users. Must be able to work on own initiative as well as part of a team. Computer literate with good working knowledge of Word and Excel. Excellent telephone manner. Excellent organisational skills with a good eye for detail. An enthusiastic and motivated individual who strives to succeed. Must be flexible, adaptable and positive in their approach to work. Knowledge Previous experience within a busy customer service department. Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage. Experience in a similar type of role would be beneficial. Qualifications Qualified to GCSE level or equivalent. Interested, please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

HR Operations Coordinator Job Type: Full-time Location: Horsham, West Sussex Salary: £29,500 - £35k per annum, depending on experience Start Date: ASAP Role Purpose An exciting opportunity has arisen for a growing HR team to join as an HR Operations Coordinator. This role provides high-quality administrative and operational support, ensuring the smooth delivery of HR services across the team. You will work closely with the HR Operations Manager to support employee lifecycle processes, maintain accurate HR records, and act as a first point of contact for staff on routine HR matters. Day-to-day duties of the role: Coordinate pre-employment checks, including processing DBS checks, references, right to work checks, and occupational health checks. Maintain up-to-date employee records on the HR information system (HRIS), ensuring compliance with data protection requirements. Prepare HR documentation such as contracts, offer letters, variation letters, and confirmation of employment. Act as a liaison between HR and Payroll, ensuring timely and accurate submission of starters, leavers, and contractual changes. Serve as a first point of contact for routine HR queries from staff, providing accurate information and escalating complex matters as appropriate. Support compliance with employment legislation, school policies, and statutory requirements relevant to an independent school environment. Required Skills & Qualifications: Experience providing professional administrative support within a complex, fast-paced environment. Previous experience in an HR administrative or coordination role, or a role with significant HR-related responsibilities. High level of accuracy and attention to detail. Strong written and verbal communication skills. Proficient in the use of Microsoft Office applications, particularly Word, Excel, and Outlook. Customer-focused approach, with a professional and approachable manner. Ability to work on own initiative, demonstrating a proactive and solution-focused approach. Desirable: Experience of working within an HR function in a school or education environment. Experience of supporting safer recruitment processes and pre-employment checks. Knowledge of HR administration across the employee lifecycle. Qualifications: Desirable: CIPD Level 3 qualification (or working towards), or equivalent HR qualification. Benefits: Free lunches Employee Assistance Programme. Health package Please apply online now to avoid disappointment.

Systems & Network Engineer Location: Cambridge Salary : £48,000-£52,000 depending on qualifications and experience Working hours: 37.5 per week, full year The Perse School Cambridge is one of the country's leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Perse School is seeking to appoint an experienced and motivated Systems and Network Engineer to play a key role in the development and resilience of its IT infrastructure. This is a newly created post, reflecting the School's continued investment in technology and its commitment to providing a secure, reliable and future-ready digital environment for teaching, learning and operations. The School operates a complex, multi-site network supporting pupils, staff and parents across three campuses. The Network and Systems Engineer will work with enterprise-grade technologies, including VMware, Veeam, Cisco, and Microsoft on-premises and cloud services (Microsoft 365 and Azure), as well as specific cybersecurity applications and a large-scale wireless network, gaining exposure to a broad and modern technical estate. Working closely with the Network Manager, the post holder will help to maintain and enhance core infrastructure services, while also taking ownership of defined projects and acting as a technical lead where appropriate. The role offers a strong balance between hands-on engineering, project delivery and strategic input, with opportunities to collaborate across the IT department and engage with the wider school community. This is an excellent opportunity for a skilled network professional who is looking to apply their expertise in a varied, well-supported and technically ambitious environment. To Apply Further details including how to apply can be obtained from our website when you click apply. Closing date: Tuesday 7th April at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. The School actively supports equality, diversity and inclusion and encourages applications from all sections of society. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates' suitability to work with children.

Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. Role Summary A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery , working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation. Key Responsibilities Take full ownership of IT service delivery across a manufacturing site and associated remote offices Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability Align local IT operations with global IT strategy, standards, and initiatives Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives Oversee and maintain core IT infrastructure, including: Virtualisation platforms (e.g. VMware) Windows Server environments Network infrastructure (LAN/WAN) Ensure robust IT security, risk management, and compliance across all systems Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime Manage IT budgets, resource planning, and vendor relationships where applicable Provide reporting and governance into regional and global IT leadership Skills & Experience Required Degree in Computer Science, Information Technology, or a related discipline Minimum 10 years' experience in IT , including significant leadership experience (4+ years managing teams) Demonstrable experience within a manufacturing or industrial environment (essential) Strong understanding of IT requirements in 24/7, production-critical environments Technical expertise in: Microsoft Active Directory and cloud services Data centre infrastructure and operations Network infrastructure and services Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable Strong analytical and problem-solving capabilities Proven ability to manage multiple priorities in a fast-paced operational environment Excellent stakeholder engagement and communication skills Key Attributes Strategic thinker with a hands-on approach to technical leadership Strong leadership and team development capabilities Proactive, resilient, and results-driven Deep appreciation of uptime, reliability, and operational continuity in manufacturing Experience working within a global, matrixed organisation Salary/logistics £70,000-£75,000 + additional benefits The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Are you passionate about supporting innovative businesses and helping them grow? This is a fantastic opportunity to join a dynamic and collaborative team specialising in R&D tax incentives. As a Tax Manager, you will play a key role in advising a diverse portfolio of clients on R&D tax credits and incentives. Acting as a trusted adviser, you will build strong relationships, deliver outstanding results, and contribute to the growth and development of the wider tax team. Key Responsibilities Manage a portfolio of innovative clients, building strong relationships and understanding their R&D activities. Lead client engagements, conducting technical interviews and discussions to gather key information. Undertake research on complex technical issues and provide clear, practical advice. Keep internal records up to date and ensure compliance with quality control procedures. Advise clients on general tax issues and highlight the broader implications of R&D tax advice. Line manage a team of Tax Associates and Tax Consultants, providing guidance, mentoring, and training support. Take part in business development activities to identify opportunities for growth. Meet personal and team goals, ensuring exceptional service delivery. Qualities & Skills A proactive and accountable approach, taking full responsibility for your work. Client-focused, with a genuine passion for helping innovative businesses secure tax benefits. Strong communicator, able to explain complex tax issues clearly and confidently. Enthusiastic, resilient, and able to thrive under pressure. Excellent time management and organisational skills. An interest in developing business development skills. Qualifications & Experience Essential: Qualified accountant (ACA/ACCA/CA) and/or qualified tax advisor (ATT/CTA). Strong tax knowledge and relevant experience. Desirable: Prior experience with R&D tax credits and case handling. What's in It for You? Career Growth: Clear progression pathways and opportunities to take on more responsibility as the team continues to grow. Professional Development: Ongoing technical and leadership training, with support for further professional qualifications if desired. Flexible Working: Hybrid and flexible working arrangements to support work-life balance. Collaborative Culture: Work in a supportive, friendly team where your input is valued, and your ideas can make a real impact. Competitive Package: Attractive salary, performance-related bonus opportunities, and comprehensive benefits. Varied Client Work: Exposure to an exciting mix of clients and sectors, helping you build a diverse and rewarding portfolio. iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's 'protected characteristic'. If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from Black and Minority communities, are less likely to apply for jobs where they don't meet 100% of role requirements. iMultiply would encourage you to apply for roles where there is room for development and growth.

In2STEM Programme Officer (Maternity Cover) Job Description Reports to: In2STEM Programme Manager £28,000 per annum FTE 9 Month Fixed-Term Contract, Potential Extension to 12 Months Start Date: Monday 1st June 2026 Interviews: 30th April & 1st May We re looking for an experienced Programme Officer to join our team on a maternity cover contract. This is an exciting opportunity to play a central role in the delivery of our In2STEM Programme during a busy and high impact period. You ll benefit from a comprehensive handover, a supportive team environment, and the chance to make a real contribution from day one. The Programme Officer will support the delivery of the In2STEM Programme including recruitment, planning, delivery, participant and volunteer management, and evaluation. You will be responsible for recruitment, managing a caseload of students and volunteers (work experience hosts), and managing relationships with supporters and funders. You will also support the planning, delivery and evaluation of programme activities including training and inductions, placements, online workshops, competitions and celebration events. In2scienceUK is a remote based organisation, that requires occasional travel across the UK for recruitment, events, internal & external meetings and staff co-working days. Duties and responsibilities: Programme Delivery Managing a caseload of students and volunteers (work experience hosts) from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation. Creating and developing engaging communication materials about the programme including video presentations, posters/flyers, case studies and website text, newsletters and images. Monitoring student and volunteer (work experience host) applications to ensure targets and milestones are met. Maintaining up to date records via the programme database and ensuring data protection. Managing relationships with existing donors and supporters and networking to develop new relationships with prospective donors and supporters. Organising online skills workshops and careers panels, recruiting and coordinating volunteer speakers and panellists. Planning and delivering in-person student inductions and celebration events. Evaluation Evaluating programme activities, using student and volunteer evaluation data and staff insights. Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met. Supporting team members to create evaluation and student data reports. As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation. Person specification Essential: Experience working with one or more of the following groups: young people, teachers or school administrators, volunteers, universities or STEM professionals/employers. Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers. An understanding of the social and economic barriers that prevent some young people from accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM. Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels. Experience planning and delivering training, events and workshops. Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences. Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges. Experience delivering programmes or projects for young people. Knowledge, understanding or experience of programme or project evaluation. Working collaboratively and supporting fostering a collegiate workplace environment. Upholds the values of our code of conduct and is respectful to all. Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, and newsletter software. Desirable: Prior knowledge or experience of GDPR and safeguarding. Experience of using task/project management software and databases. Experience in student or volunteer recruitment and caseload management. Knowledge or an understanding of safeguarding practices. Benefits: At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one. Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. You will have 28 days of annual leave per annum, plus bank holidays. Commitment to Safeguarding: In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. The following pre-employment checks will be undertaken as applicable: References DBS check and/or Overseas criminal records check where applicable Self-Disclosure Identity check Right to work in the UK Evidence of qualifications applicable to the role Confirmation of registration with applicable registered body where applicable Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.

HVAC Project Manager (Commercial Fitouts) £60,000 - £65,000 + Progression + Enhanced Holiday + Company Van / Expensed Travel + Benefits London Are you an experienced HVAC Project Manager who's progressed through hands-on installation and maintenance works and is now looking to take full ownership of high-value commercial fit-out projects? Do you want a senior, autonomous role where you lead mechanical HVAC projects from pre-construction to handover, where you will be making key delivery decisions, and have genuine responsibility for outcomes? This company is a commercial fit-out and building services contractor delivering specialist mechanical HVAC projects across London and the Southeast. They work with commercial occupiers and landlords on projects up to £4m and operate with strong in-house mechanical capability, supporting delivery from pre-construction through to handover, commissioning, and ongoing maintenance support. This role would suit an all-rounder in the mechanical industry with hands on experience in chiller projects, CHW (Chilled Water), LTHW (Low Temperature Hot Water), ductwork, AHUs (Air Handling Units), CRAC units, DX units, and VRVs (Variable Refrigerant Volume) - covering installation, commissioning, and maintenance on commercial systems. The Role: Lead and coordinate mechanical HVAC works on commercial fit-out projects, including chiller installations, CHW/LTHW systems, ductwork fabrication and installation, AHUs, CRAC units, DX units, and VRV systems Manage site teams, subcontractors, and day-to-day site activity Review drawings, technical specifications, and plant layouts to support delivery and commissioning Monitor programme, quality, workmanship, and system performance on site Manage compliance, testing, certifications (e.g., pressure testing, flushing, commissioning records), and project documentation The Person: Strong HVAC install background Experience supervising / leading site teams Job reference: BBBH23810e Key words: HVAC, Project Lead, Project Manager, Supervisor, Facilities Maintenance, FM, Mechanical, Electrical, Installation, Maintenance, Commercial, Fit-Outs, London, Southeast We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

We are seeking an experienced and driven Fire Detection & Alarm Manager to oversee the delivery, performance, and continuous improvement of our fire alarm services. The ideal candidate will have end-to-end industry experience-from system design and commissioning to service management, estimating, sales, and technical consultancy. Key Responsibilities Lead and manage fire alarm engineers across service, commissioning, installation, and small works activities. Oversee diary planning, resource allocation, and workflow coordination to maintain efficient service delivery. Act as the main point of contact for escalated technical issues, providing guidance, solutions, and support. Mentor, develop, and support engineering teams, encouraging skills growth and professional development. Design fire alarm systems from concept to completion, including producing sketches, specifications, and quotations. Conduct onsite surveys, site assessments, and technical consultations with new and existing clients. Oversee commissioning, programming, testing, and servicing of a wide range of fire alarm systems including: Protec, Advanced, Notifier, Morley, Chubb, Menvier, System Sensor, Euro Fire, and conventional systems. Diagnose and resolve system faults efficiently, ensuring minimal disruption to clients. Ensure all works meet relevant industry standards and best practice guidance. Manage the full lifecycle of fire alarm service contracts including scheduling, reporting, compliance, and client communication. Liaise with councils, commercial properties, retail chains, and large national organisations to coordinate service visits. Ensure accurate documentation including service reports, commissioning certificates, system drawings, and quotations. Maintain stock control processes and ensure engineers have required equipment and materials. Prepare detailed estimates, tenders, and proposals for new and existing clients. Identify opportunities for contract upselling and new works during site visits. Build strong customer relationships, acting as the face of the business to promote retention and satisfaction. Manage monthly commercial targets and support revenue growth initiatives. Conduct cost modelling and prepare proposals for major clients, working closely with consultancy partners. Beneficial Skills / Qualifications: Strong leadership and team-management capabilities. Excellent technical knowledge across multiple fire alarm manufacturers and protocols. Ability to design, estimate, commission, service, and fault-find fire alarm systems. Clear communication, both with technical teams and clients. Strong organisational skills with the ability to manage complex workloads and changing priorities. Commercial awareness and experience dealing with sales, quotes, and upselling opportunities. Ability to thrive in fast-paced environments with varied responsibilities. Significant experience within the fire alarm industry Background across multiple disciplines: service, commissioning, installation, project engineering, design, estimating, and consultancy. Experience managing engineering teams and service delivery operations. Proven experience interacting directly with clients at all business levels. Experience with large-scale retail, commercial, public sector, or industrial fire alarm contracts. Relevant industry qualifications Strong background in fire system engineering, electrical principles, and associated industry standards.

Project Manager - Asset Investment / Planned Works (Social Housing) Location: Bedford (Hybrid) Salary: £50,000 plus £2,000 car allowance Full Time Permanent We are looking for an experienced and motivated Project Manager to lead the delivery of our annual planned and cyclical maintenance programmes. This is a key role within our Property Services and Compliance directorate, ensuring that homes are safe, compliant, and maintained to a high standard.A central part of the role is ensuring the safe and high-quality performance of contractors. The postholder will rigorously monitor health and safety standards, ensuring all contractors work safely on site, follow method statements and risk assessments, and deliver works that meet contractual, statutory, and bpha requirements. You will manage projects from inception through to completion, working collaboratively with colleagues, residents, and external partners to ensure excellent outcomes. Key Responsibilities Lead and deliver planned and cyclical maintenance projects, ensuring compliance with legislation including CDM 2015. Ensure all works are undertaken to accord with bpha statutory obligations including but not limited to the CDM regulations 2015. Review and comment on contractor risk assessments and method statements, maintaining strong SHEQ standards. Support procurement activities in line with policy, reviewing quotations and ensuring value for money. Monitor contractor performance, chair progress meetings, and maintain accurate project documentation. Manage budgets, review applications for payment, and work with finance colleagues on forecasting and reporting. Engage with residents to gather feedback and ensure high levels of customer satisfaction. Provide support to colleagues across the team and deputise for the Senior Project Manager when required. About You You will bring strong technical knowledge, excellent communication skills, and confidence in managing contractors and budgets. You will be an experienced construction professional, ideally with sound knowledge of residential maintenance, repairs and refurbishment. Essential experience and skills Experience delivering planned maintenance or asset investment projects in social housing or similar environments. HNC or HND in Construction Management or Building Surveying. Strong understanding of health and safety legislation, including CDM 2015 and issues such as asbestos. Experience of managing contracts, monitoring performance, and managing budgets. Ability to produce high-quality reports and maintain accurate records. Excellent customer care skills and commitment to equality and diversity. Ability to work independently and collaboratively with internal and external stakeholders. Desirable Knowledge of Section 20 leaseholder consultation requirements. Project management qualifications (PRINCE2, APM). Health and safety training such as IOSH Managing Safely or NEBOSH. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a pay cheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: A competitive salary of £50,000 per annum. Annual leave entitlement of 28 days (increasing with length of service to 33 days) plus paid bank holidays. Generous contributory pension scheme, with up to 12% contributed by bpha. Free private health care (family members can also be added at a cost). Free life assurance. Discounted gym membership. A range of free wellbeing services including digital gym and fitness classes. Hybrid working. How to Apply If you're ready to bring your expertise to a role where you can make a meaningful difference, we'd be pleased to hear from you. Apply now and help us deliver safe, high-quality homes for our residents.

Business Development Manager (General Freight Forwarding: Air/Sea) Location: (can be based remotely as long as attend office once per month in Middlesex) Job Type: Full-time Hours: 9:00-17:30 Salary: £50-70k dependant on experience, plus uncapped commission My client is an International, a dynamic and fast-growing freight forwarder known for delivering tailored shipping and logistics solutions. They are seeking an ambitious Business Development Manager to drive new opportunities and contribute to their expansion. Day-to-day of the role: Generate and convert new business opportunities using your existing network of logistics contacts. Manage and grow your own portfolio of customers, ensuring exceptional service delivery. Develop tailored freight and shipping solutions to meet client needs. Lead client engagement through calls, meetings, and visits. Maintain a healthy sales pipeline through a mix of networking, prospecting, and targeted outreach. Provide accurate quotations and negotiate competitive rates on a shipment-by-shipment basis. Keep CRM systems updated with leads, opportunities, and customer activity. Required Skills & Qualifications: Minimum of 4/5 Years experience in freight particularly Air and Sea A proven track record of winning and retaining business. Strong book of industry contacts with the ability to leverage them effectively. Excellent interpersonal and communication skills; confidence is a must. Resilient, proactive, and target-driven mindset. Self-starter with the ability to work independently and thrive under pressure. You will be given autonomy to run your days as you fill fit for your growth and development, so must have passion for the business and professional growth CRM exposure beneficial (training provided if required). Exposure to Cargowise is a bonus but not essential

Workshop/Warehouse Operative Salary £26,561 pa 40 hours per week - Monday to Friday Huntington Cambridge PE29 7DH Purpose of the job To ensure all goods received are unpacked checked and allocated to the correct contracts. Main Duties and Responsibilities Labelling of stock -As required, labelling all products within the warehouse with relevant part numbers, serial numbers, etc. Purchase Orders -Assist in receiving in all stock via purchase orders both physically and electronically. Picking Orders - Responsible for picking stock for all orders. Responsible for labelling stocks with relevant order numbers and patients' names. Administration - Responsible for all paperwork issued to them. Must carry out paperwork within the Ross Care procedures/guidelines. Communication - Responsible for communicating any problems to their supervisor. Decontamination of chairs - deep clean of manual and power chairs to return to stock Stocktake - to assist with annual and rolling stock checks as required Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the Company. Focuses on internal / external customers. Builds and maintains effective teamwork with colleagues. Embraces change and deals with ambiguity. Perform duties according to all Company policies, procedures, and instructions. This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Unpacking equipment and storing in correct location. Equipment for delivery picked correctly. Equipment correctly labelled with part numbers and serial numbers Stock checking as and when required Skills Excellent communication skills are required to interact with internal staff, prescribers and Service Users. Must be able to work off their own initiative as well as part of a team. Computer literate. Knowledge Good knowledge of Wheelchair Services or the public sector would be an advantage. Stores experience would be an advantage Qualifications Qualified to GCSE level or equivalent. A full UK driving licence is preferred, (preferably clean) to assist with deliveries to cover for periods of absence Other Enthusiastic motivated Individual who strives to succeed. Reliable Must be flexible and positive in their approach to work. Interested? If you feel that you possess the relevant skills and experience please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

About This Job This is an exciting role in Army Cadet Headquarters responsible to lead this team of marketeers, media and communication specialists, working in partnership with all levels of the Army Cadets organisation. We are looking for a marketing professional to: Actively maintain high levels of public awareness of the Army Cadets, its aims and activities, in support of the attracting more cadets and suitable adult volunteers to the organisation. Demonstrate the value and relevance of the Army Cadets to help retain and extend the current level of financial and other support from Defence, local communities and key stakeholders. Deliver effective and timely national external communications through a range of channels to promote the aims and activities of the Army Cadets. Drive effective internal communications to members of the Army Cadets to support the planning and delivery of cadet activity. Provide support and expert guidance to those delivering external and internal communications at the national, regional and local levels in the Army Cadets. Modernise the Army Cadets communications offerings to ensure keep up with consistent updates in the media & marketing space. Essential Skills A recognised qualification or proven success in communications and / or marketing. Hands on digital marketing / communications experience Experience of PR and communicating with the media to generate positive coverage for the Army Cadets. The ability to work effectively as part of a broader team within a complex, multi-site organisation. Planning, project management and organisational ability. Excellent written and verbal communication skills. Demonstrable experience of delivering a wide range of media and comms materials to a high standard. Please refer to the attached Job Description for further information. Our charity ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience. We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support. We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other s lives. Who we are By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity s work in pursuit of its charitable aims. The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role. What we can offer you In addition to your salary, we offer all staff: Flexible working arrangements (you agree a working pattern with your line manager). The ability to work both from home and from our Aldershot office. Personal Accident Insurance, including loss of earnings cover and death benefit. 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff). A contributory pension scheme (you contribute at least 5% and we will contribute 10%). Good leave allowances (which are offered pro-rata for part time staff): o 20 days annual leave plus Bank Holidays. o Additional privilege leave, on set days each year, such as between Christmas and New Year. o An additional five days of volunteering leave. Support for qualifications and personal development. Employee Assistance Programme. Season ticket loan. Railcard (if you are eligible) A caring and supportive team environment. How to apply Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026. Interviews will be held in person during the week commencing Monday 4th May 2026. While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process. Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references. Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

We are currently recruiting for a Field Support Analyst to deliver efficient and effective IT field support to Willmott Dixon's business. This role will include supporting the Interiors London Office and the Ecoworld London Office (EWL). This role will focus on support at these locations with a requirement for at least 1 day on site at our EWL location (possibly split to 2 half days) and the remainder of time in our Interiors office and sites.This role is essential for ensuring smooth IT operations and customer satisfaction across the region. The Interiors office and the EWL Office has a requirement for someone on site by 08:30am to ensure there is support for morning meetings and any issues that may arise prior to these. What are the indicators of success in my role? I provide timely and effective local end-user support for all IT systems, including desktop hardware/software, video conferencing equipment, mobile communications, and new site setups. I take ownership of IT issues and collaborate with the central IT team to implement cost-effective, fit-for-purpose solutions. I ensure adherence to legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly movement plan to support managers. I contribute to key tasks and issues as part of annual objectives. I cover other office sites as required by the business needs. What do I do? Customer: I understand my customers' needs and motivations, adapting my approach accordingly. I capture feedback from customers and stakeholders to gauge satisfaction with my and my team's services, making necessary adjustments. I build strong relationships to support the digital upskilling of our people. I ensure my team adopts a customer-first approach and provides them with the necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams and the wider organization to deliver outstanding service. I share and encourage the sharing of information and best practices. I build and maintain good relationships across the organization. I collaborate with wider teams to resolve major issues and conflicts. Performance Metrics: I manage and monitor key performance indicators (KPIs) for various processes and services, identifying areas for improvement. I ensure adequate resources, consistency, and quality to achieve or exceed KPIs. Documentation and Reporting: I maintain processes and provide regular reports to management and stakeholders on process performance, compliance, and exceptions. I create high-quality documentation to clarify roles and responsibilities. I maintain run books and knowledge articles to a high standard. I monitor and report on overall operational service health and identify improvement opportunities. I ensure adherence to IT processes, policies, and procedures, promoting discipline and structure in operational delivery. I manage internal and external audits to achieve compliance through regular monitoring, reporting, and up-to-date documentation. Personal Effectiveness: I provide timely solutions to problems with an objective and proactive approach. I recognize my strengths and limitations, leveraging strengths and mitigating limitations. I communicate effectively, listen actively, and tackle difficult conversations appropriately. I adapt to different people and manage relationships effectively. I plan ahead, see the bigger picture, and manage performance expectations. I work well as part of a team and enjoy achieving common goals. I identify and manage risks and opportunities. I embody IT behaviours and maintain professionalism. I make key decisions and continually develop personal and technical effectiveness. I meet deadlines without prompting. Skills, Qualifications, and Memberships Essential: Windows 11 certification Office 365 experience Active Directory experience Strong customer service skills Proactive and effective communicator (written and verbal) Full driving license Willingness to travel Desirable: ITIL V4 certification MBCS certification SCCM or Autopilot knowledge Attributes: I regularly reflect on my experiences and performance, constantly seeking improvement. I model behaviour that shows respect, helpfulness, and cooperation. I respond positively and resiliently to setbacks. I manage multiple demands without losing focus or energy. I promptly recognize changes in circumstances and adjust plans accordingly. I take personal responsibility for making things happen and overcoming barriers. I prioritize and plan to deliver agreed objectives. I present plans clearly, concisely, and accurately to ensure understanding.