Project Manager Department: Defence Location: Colchester A leading UK-based engineering and manufacturing organisation is seeking an experienced Project Manager to join its division. The business designs, tests, certifies, and manufactures advanced manufacturing solutions for a wide range of industrial and life-critical applications. The Role This is an exciting opportunity for a motivated and results-driven Project Manager to play a key role in delivering complex, strategically important UK Defence contracts. The role sits within a dedicated and high-performing team focused on ensuring on-time, right-first-time project delivery . You will be accountable for the end-to-end execution of projects , including supporting bids for new opportunities. Success in this role will require close collaboration with a multifunctional organisation, strong customer and supplier engagement, and a proven ability to manage delivery against cost, quality, and schedule. The ideal candidate will be an enthusiastic self-starter, a strong team player, and a confident communicator with the drive to deliver positive change. Regular travel within the UK will be required. Key Responsibilities Act as the primary point of contact for key customers, building and maintaining strong, effective working relationships Lead commercial and technical discussions with customers and internal stakeholders Review, interpret, and manage complex contracts, statements of work, and commercial agreements Ensure projects comply with contractual obligations, regulatory requirements, and internal governance Align project execution with contract requirements and business objectives Define project scope, goals, deliverables, and success criteria in collaboration with senior stakeholders Develop and maintain detailed project plans, budgets, resource schedules, risk registers, and change logs Apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project context Lead cross-functional teams, manage dependencies, and resolve issues and conflicts Proactively manage risks, escalations, and strategic challenges Provide clear, accurate project status reporting to senior management and executive stakeholders Drive project reviews, post-implementation assessments, and lessons-learned activities Mentor and support junior Project Managers Make decisions with financial, legal, and strategic impact This role may evolve in line with business needs, market conditions, and project requirements. Essential Experience & Qualifications Proven experience working within the Defence industry Bachelor's degree in Engineering, Business, or a related discipline (Master's degree preferred) Minimum of 7 years' project management experience , including at least 3 years in a senior role Demonstrable experience managing large, complex, multi-million-pound projects Strong track record of managing external customers, suppliers, and vendor contracts Experience working closely with legal and procurement teams on commercial agreements Project Management certification (PMP, PRINCE2, or equivalent) Willingness to travel regularly across the UK
May 13, 2026
Full time
Project Manager Department: Defence Location: Colchester A leading UK-based engineering and manufacturing organisation is seeking an experienced Project Manager to join its division. The business designs, tests, certifies, and manufactures advanced manufacturing solutions for a wide range of industrial and life-critical applications. The Role This is an exciting opportunity for a motivated and results-driven Project Manager to play a key role in delivering complex, strategically important UK Defence contracts. The role sits within a dedicated and high-performing team focused on ensuring on-time, right-first-time project delivery . You will be accountable for the end-to-end execution of projects , including supporting bids for new opportunities. Success in this role will require close collaboration with a multifunctional organisation, strong customer and supplier engagement, and a proven ability to manage delivery against cost, quality, and schedule. The ideal candidate will be an enthusiastic self-starter, a strong team player, and a confident communicator with the drive to deliver positive change. Regular travel within the UK will be required. Key Responsibilities Act as the primary point of contact for key customers, building and maintaining strong, effective working relationships Lead commercial and technical discussions with customers and internal stakeholders Review, interpret, and manage complex contracts, statements of work, and commercial agreements Ensure projects comply with contractual obligations, regulatory requirements, and internal governance Align project execution with contract requirements and business objectives Define project scope, goals, deliverables, and success criteria in collaboration with senior stakeholders Develop and maintain detailed project plans, budgets, resource schedules, risk registers, and change logs Apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project context Lead cross-functional teams, manage dependencies, and resolve issues and conflicts Proactively manage risks, escalations, and strategic challenges Provide clear, accurate project status reporting to senior management and executive stakeholders Drive project reviews, post-implementation assessments, and lessons-learned activities Mentor and support junior Project Managers Make decisions with financial, legal, and strategic impact This role may evolve in line with business needs, market conditions, and project requirements. Essential Experience & Qualifications Proven experience working within the Defence industry Bachelor's degree in Engineering, Business, or a related discipline (Master's degree preferred) Minimum of 7 years' project management experience , including at least 3 years in a senior role Demonstrable experience managing large, complex, multi-million-pound projects Strong track record of managing external customers, suppliers, and vendor contracts Experience working closely with legal and procurement teams on commercial agreements Project Management certification (PMP, PRINCE2, or equivalent) Willingness to travel regularly across the UK
HSQE Manager Location: South Lanarkshire Salary Staff Permenant : 55,000.00 to 75,000.00 plus package DOE ARM are working with a key client, one of the UKs leading structural steel fabrication and construction companies. ARM are currently recruiting for an experienced HSQE Manager to join the business. This is a pivotal role, responsible for ensuring Health, Safety, Quality, and Environmental compliance across all operations. Working closely with departmental managers, the HSQE Manager will lead health and safety management and ensure full alignment with the company?s Health and Safety Strategy. Key Responsibilities Champion Health, Safety, Quality, and Environmental standards across the business Engage employees at all levels on HSQE matters, influencing behavioural change and embedding a proactive safety culture Lead continuous improvement through the development and delivery of an annual Health & Safety improvement plan Develop, implement, and maintain HSQE policies and procedures in line with the Integrated Management System and ISO 9001, ISO 45001, and ISO 14001 standards Lead and deliver audits to ensure compliance with legislation, company policies, and recognised standards Ensure effective risk assessments and safe systems of work are in place for all activities Manage the reporting and investigation of accidents and near misses, implementing corrective actions as required Conduct site inspections, audits, and toolbox talks Liaise with external bodies including the Health and Safety Executive (HSE), local councils, and the Environment Agency Support departmental managers with guidance, training, and implementation of HSQE-related changes Maintain and manage third-party accreditations including Achilles, CIRAS, RISQS, ISO certifications, and the Common Assessment Standard Ensure compliance with the Building Safety Act 2022, including subcontractor competence, governance, and risk management Identify training needs and deliver health and safety training across the organisation Promote the reporting of near misses, unsafe acts, and unsafe conditions Maintain accurate HSQE records and provide evidence-based recommendations for continual improvement Required Qualifications & Experience NEBOSH General Certificate in Occupational Health and Safety (or equivalent) - essential Minimum 5 years? HSQE management experience, ideally within the construction sector Strong knowledge of UK health and safety legislation and industry standards Proven experience of audits, inspections, and incident investigations Experience managing third-party accreditations Strong leadership, communication, and analytical skills Proficient in Microsoft Office Desirable Degree in Occupational Health & Safety, Environmental Science, or Quality Management IOSH certification Internal Auditor qualification (ISO 9001 / 14001 / 45001) Please apply or email your CV to : Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 13, 2026
Full time
HSQE Manager Location: South Lanarkshire Salary Staff Permenant : 55,000.00 to 75,000.00 plus package DOE ARM are working with a key client, one of the UKs leading structural steel fabrication and construction companies. ARM are currently recruiting for an experienced HSQE Manager to join the business. This is a pivotal role, responsible for ensuring Health, Safety, Quality, and Environmental compliance across all operations. Working closely with departmental managers, the HSQE Manager will lead health and safety management and ensure full alignment with the company?s Health and Safety Strategy. Key Responsibilities Champion Health, Safety, Quality, and Environmental standards across the business Engage employees at all levels on HSQE matters, influencing behavioural change and embedding a proactive safety culture Lead continuous improvement through the development and delivery of an annual Health & Safety improvement plan Develop, implement, and maintain HSQE policies and procedures in line with the Integrated Management System and ISO 9001, ISO 45001, and ISO 14001 standards Lead and deliver audits to ensure compliance with legislation, company policies, and recognised standards Ensure effective risk assessments and safe systems of work are in place for all activities Manage the reporting and investigation of accidents and near misses, implementing corrective actions as required Conduct site inspections, audits, and toolbox talks Liaise with external bodies including the Health and Safety Executive (HSE), local councils, and the Environment Agency Support departmental managers with guidance, training, and implementation of HSQE-related changes Maintain and manage third-party accreditations including Achilles, CIRAS, RISQS, ISO certifications, and the Common Assessment Standard Ensure compliance with the Building Safety Act 2022, including subcontractor competence, governance, and risk management Identify training needs and deliver health and safety training across the organisation Promote the reporting of near misses, unsafe acts, and unsafe conditions Maintain accurate HSQE records and provide evidence-based recommendations for continual improvement Required Qualifications & Experience NEBOSH General Certificate in Occupational Health and Safety (or equivalent) - essential Minimum 5 years? HSQE management experience, ideally within the construction sector Strong knowledge of UK health and safety legislation and industry standards Proven experience of audits, inspections, and incident investigations Experience managing third-party accreditations Strong leadership, communication, and analytical skills Proficient in Microsoft Office Desirable Degree in Occupational Health & Safety, Environmental Science, or Quality Management IOSH certification Internal Auditor qualification (ISO 9001 / 14001 / 45001) Please apply or email your CV to : Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
GLL is looking for Fitness Class Instructors to work across better gym Sleaford Sleaford leisure centre. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, empowers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a part time, flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
May 12, 2026
Full time
GLL is looking for Fitness Class Instructors to work across better gym Sleaford Sleaford leisure centre. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, empowers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a part time, flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Job Title: Mechanical Fitter Location: Castleford Salary: £34,000 - £40,000 Contract: Fulltime, Permanent Hours: Mon - Thurs 8:00am - 4:30pm & Fri 8:00am - 1:30pm Overall Purpose As a Workshop Fitter, you will be responsible for the dismantling, rebuilding and refurbishment of industrial pump units within the Castleford workshop. You will ensure all inspection, assembly and testing documentation is accurately completed, while adhering to all company procedures, policies and work instructions. Key Responsibilities Decontamination of pump units prior to inspection Dismantling, inspecting and reporting on pump condition Mechanical assembly of pump sets Identification of spare parts required using engineering drawings Completion of detailed inspection reports Mechanical measurement of components and critical dimensions Electrical inspection of pump systems Final assembly and testing of pumps Supporting other departments when required Collecting and delivering pumps/equipment as needed Assisting with on-site work when required Undertaking any reasonable duties as requested by the Service Delivery Manager Person Specification - Qualifications & Experience (Training Provided Where Needed) CSCS Card Confined Space Training Overhead Crane / Lifting & Slinging Operator Licence Water Hygiene Qualification Full Clean UK Driving Licence Mechanical Engineering Apprenticeship (or time-served equivalent) Experience with electric motors and control equipment Background in pumps and rotating equipment ATEX knowledge and experience (desirable) Strong fault-finding skills Ability to read and interpret engineering drawings Forklift licence (desirable) Skills & Knowledge Hands-on, practical approach Positive attitude and strong team player Willingness to learn and share knowledge Quick to absorb technical information Proactive and solution-focused Strong problem-solving ability Flexible and adaptable to changing workload demands Accountabilities Accuracy of inspection work carried out Quality and completeness of documentation Compliance with Health & Safety procedures at all times Adherence to operational protocols and standards Apply If this role is of interest, please click apply to send your CV.
May 12, 2026
Full time
Job Title: Mechanical Fitter Location: Castleford Salary: £34,000 - £40,000 Contract: Fulltime, Permanent Hours: Mon - Thurs 8:00am - 4:30pm & Fri 8:00am - 1:30pm Overall Purpose As a Workshop Fitter, you will be responsible for the dismantling, rebuilding and refurbishment of industrial pump units within the Castleford workshop. You will ensure all inspection, assembly and testing documentation is accurately completed, while adhering to all company procedures, policies and work instructions. Key Responsibilities Decontamination of pump units prior to inspection Dismantling, inspecting and reporting on pump condition Mechanical assembly of pump sets Identification of spare parts required using engineering drawings Completion of detailed inspection reports Mechanical measurement of components and critical dimensions Electrical inspection of pump systems Final assembly and testing of pumps Supporting other departments when required Collecting and delivering pumps/equipment as needed Assisting with on-site work when required Undertaking any reasonable duties as requested by the Service Delivery Manager Person Specification - Qualifications & Experience (Training Provided Where Needed) CSCS Card Confined Space Training Overhead Crane / Lifting & Slinging Operator Licence Water Hygiene Qualification Full Clean UK Driving Licence Mechanical Engineering Apprenticeship (or time-served equivalent) Experience with electric motors and control equipment Background in pumps and rotating equipment ATEX knowledge and experience (desirable) Strong fault-finding skills Ability to read and interpret engineering drawings Forklift licence (desirable) Skills & Knowledge Hands-on, practical approach Positive attitude and strong team player Willingness to learn and share knowledge Quick to absorb technical information Proactive and solution-focused Strong problem-solving ability Flexible and adaptable to changing workload demands Accountabilities Accuracy of inspection work carried out Quality and completeness of documentation Compliance with Health & Safety procedures at all times Adherence to operational protocols and standards Apply If this role is of interest, please click apply to send your CV.
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site - Bridgnorth Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
May 12, 2026
Full time
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site - Bridgnorth Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
We are seeking a dynamic and driven Case Coordinator for our client's Expert Witness Department. This role is currently based remotely, working from home. The role of Case Coordinator This role manages and progresses Expert Witness enquiries, acting as the first point of contact for clients and stakeholders. It involves preparing and following up on enquiries and quotations, supporting business development, collaborating with Client Managers, and ensuring accurate, confidential case handling in line with SLAs, deadlines, and service standards. The position of Case Coordinator requires: A high level of autonomy Strong stakeholder management A proactive approach to securing direct instructions Maximising income Supporting business growth Delivering excellent customer service Maintaining confidentiality and compliance Key responsibilities: Act as the first point of contact for Expert Witness enquiries, managing inbound leads across phone, email, and online channels in line with SLAs Prepare, issue, and follow up on quotations and enquiries to secure new instructions and support business growth Negotiate fees, scopes, and delivery deadlines with clients and experts in line with service standards. Work collaboratively with Client Managers to develop new business through proactive follow-up and relationship management Prepare and manage confidential documentation, ensuring accuracy, professionalism, and compliance. Complete thorough handovers to Client Managers upon instruction, ensuring all case details and documentation are in place Maintain accurate and up-to-date records across CRM and case management systems Identify and escalate risks or concerns to the Line Manager promptly Consistently meet agreed sales targets, SLAs, and KPIs Undertake general administrative and other reasonable duties as required The rewards The role of Case Coordinator is a remote working position and the standard hours of work are 9:00am to 5:00pm, Monday to Friday, with no requirement to work weekends or bank holidays and there is on offer: A salary of £25,750 per annum, depending on experience Bonus Structure Access to a company pension scheme Enjoy your birthday off Milestone recognition and long-service awards A confidential 24-hour Employee Assistance Programme to support wellbeing 23 days paid holiday, plus all bank holidays Occasional company social events As a progressive and responsible employer, the Company is committed to supporting a healthy work life balance and promoting employee wellbeing. Qualifications / Experience: Minimum 1 year's experience in a relevant administrative or professional services role Strong written and verbal communication skills with excellent attention to detail Educated to A-level standard or equivalent Confident IT user (Microsoft Office / Google Workspace); CRM or case management experience desirable Highly organised with strong time-management and prioritisation skills Professional, confident, and client focused with strong interpersonal skills Self-motivated, adaptable, and resilient under pressure Able to work independently and as part of a team, using sound judgement Discreet and professional in handling confidential information Person Specification Strong communication and relationship-building skills Customer focused with high service standards Confident, professional telephone manner Highly organised with strong attention to detail Discreet with confidential information Effective independently and within a team Resilient under pressure, meeting deadlines consistently About the company Our clients' values are very important to them and are principles which underpin their business strategy, staff recruitment, client service, communication style and how they treat their network of professional psychologists. How to Apply Please note that eRecruitSmart is advertising on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
May 12, 2026
Full time
We are seeking a dynamic and driven Case Coordinator for our client's Expert Witness Department. This role is currently based remotely, working from home. The role of Case Coordinator This role manages and progresses Expert Witness enquiries, acting as the first point of contact for clients and stakeholders. It involves preparing and following up on enquiries and quotations, supporting business development, collaborating with Client Managers, and ensuring accurate, confidential case handling in line with SLAs, deadlines, and service standards. The position of Case Coordinator requires: A high level of autonomy Strong stakeholder management A proactive approach to securing direct instructions Maximising income Supporting business growth Delivering excellent customer service Maintaining confidentiality and compliance Key responsibilities: Act as the first point of contact for Expert Witness enquiries, managing inbound leads across phone, email, and online channels in line with SLAs Prepare, issue, and follow up on quotations and enquiries to secure new instructions and support business growth Negotiate fees, scopes, and delivery deadlines with clients and experts in line with service standards. Work collaboratively with Client Managers to develop new business through proactive follow-up and relationship management Prepare and manage confidential documentation, ensuring accuracy, professionalism, and compliance. Complete thorough handovers to Client Managers upon instruction, ensuring all case details and documentation are in place Maintain accurate and up-to-date records across CRM and case management systems Identify and escalate risks or concerns to the Line Manager promptly Consistently meet agreed sales targets, SLAs, and KPIs Undertake general administrative and other reasonable duties as required The rewards The role of Case Coordinator is a remote working position and the standard hours of work are 9:00am to 5:00pm, Monday to Friday, with no requirement to work weekends or bank holidays and there is on offer: A salary of £25,750 per annum, depending on experience Bonus Structure Access to a company pension scheme Enjoy your birthday off Milestone recognition and long-service awards A confidential 24-hour Employee Assistance Programme to support wellbeing 23 days paid holiday, plus all bank holidays Occasional company social events As a progressive and responsible employer, the Company is committed to supporting a healthy work life balance and promoting employee wellbeing. Qualifications / Experience: Minimum 1 year's experience in a relevant administrative or professional services role Strong written and verbal communication skills with excellent attention to detail Educated to A-level standard or equivalent Confident IT user (Microsoft Office / Google Workspace); CRM or case management experience desirable Highly organised with strong time-management and prioritisation skills Professional, confident, and client focused with strong interpersonal skills Self-motivated, adaptable, and resilient under pressure Able to work independently and as part of a team, using sound judgement Discreet and professional in handling confidential information Person Specification Strong communication and relationship-building skills Customer focused with high service standards Confident, professional telephone manner Highly organised with strong attention to detail Discreet with confidential information Effective independently and within a team Resilient under pressure, meeting deadlines consistently About the company Our clients' values are very important to them and are principles which underpin their business strategy, staff recruitment, client service, communication style and how they treat their network of professional psychologists. How to Apply Please note that eRecruitSmart is advertising on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous
May 12, 2026
Full time
Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous
Our client is an exciting growing PE Backed business that provides low-carbon high-density data center solutions that enable organisations to cost-effectively scale their digital infrastructure while reducing their environmental impact. They are are seeking an experienced Interim Corporate Finance manager (initially 6-12 months contract that will roll over or go perm possibly) to lead the Group's corporate finance activity through a critical refinancing and build-out phase. The role will focus on delivering a successful refinancing of existing facilities, securing funding headroom to support a multi-year capex and expansion programme, and strengthening capital structure discipline in a leveraged, PE-backed environment. The role will work closely with the CEO, CFO, Board and private equity sponsor, and will play a central role in lender engagement, financial modelling, covenant management and investment appraisal as the platform scales. This is a hands-on interim role requiring strong execution capability, technical depth and credibility with senior stakeholders. Main areas of focus will be: Refinancing and Capital Structure Capex and build-out funding Financial Modelling, Forecasting and Covenants Governance, Risk and Board Support Essential Requirements: Professionally qualified accountant (ACA, ACCA, CIMA) or strong corporate finance / investment banking background Significant experience leading or supporting refinancing processes in leveraged or PE-backed environments Strong understanding of debt structures, covenants, security packages and lender dynamics Advanced financial modelling capability, including covenant and downside modelling Experience operating in capex-intensive, asset-heavy or infrastructure-style businesses Ability to add value quickly in an interim, delivery-focused role Preferred Qualifications: Experience in data centres, digital infrastructure, real assets or regulated / contracted-revenue sectors Prior exposure to construction-phase risk, phased capex drawdowns and utilisation ramp-ups Experience working directly with private equity sponsors and investment committees Previous interim or transformation-phase senior finance roles Key Skills and Competencies Strong commercial judgement combined with technical rigour Credible presence with lenders, advisers, PE sponsors and Boards Clear communicator able to simplify complex financing and risk issues Highly organised, resilient and outcome-focused Comfortable operating under time pressure and with incomplete information What They Offer: A high-impact interim role at a pivotal point in the platform's development Direct exposure to refinancing negotiations, capex funding and PE-level decision-making Close working relationship with the CFO, CEO and sponsor Competitive interim compensation aligned to experience and delivery expectations This will require 2-3 days a week in the London offices
May 12, 2026
Contractor
Our client is an exciting growing PE Backed business that provides low-carbon high-density data center solutions that enable organisations to cost-effectively scale their digital infrastructure while reducing their environmental impact. They are are seeking an experienced Interim Corporate Finance manager (initially 6-12 months contract that will roll over or go perm possibly) to lead the Group's corporate finance activity through a critical refinancing and build-out phase. The role will focus on delivering a successful refinancing of existing facilities, securing funding headroom to support a multi-year capex and expansion programme, and strengthening capital structure discipline in a leveraged, PE-backed environment. The role will work closely with the CEO, CFO, Board and private equity sponsor, and will play a central role in lender engagement, financial modelling, covenant management and investment appraisal as the platform scales. This is a hands-on interim role requiring strong execution capability, technical depth and credibility with senior stakeholders. Main areas of focus will be: Refinancing and Capital Structure Capex and build-out funding Financial Modelling, Forecasting and Covenants Governance, Risk and Board Support Essential Requirements: Professionally qualified accountant (ACA, ACCA, CIMA) or strong corporate finance / investment banking background Significant experience leading or supporting refinancing processes in leveraged or PE-backed environments Strong understanding of debt structures, covenants, security packages and lender dynamics Advanced financial modelling capability, including covenant and downside modelling Experience operating in capex-intensive, asset-heavy or infrastructure-style businesses Ability to add value quickly in an interim, delivery-focused role Preferred Qualifications: Experience in data centres, digital infrastructure, real assets or regulated / contracted-revenue sectors Prior exposure to construction-phase risk, phased capex drawdowns and utilisation ramp-ups Experience working directly with private equity sponsors and investment committees Previous interim or transformation-phase senior finance roles Key Skills and Competencies Strong commercial judgement combined with technical rigour Credible presence with lenders, advisers, PE sponsors and Boards Clear communicator able to simplify complex financing and risk issues Highly organised, resilient and outcome-focused Comfortable operating under time pressure and with incomplete information What They Offer: A high-impact interim role at a pivotal point in the platform's development Direct exposure to refinancing negotiations, capex funding and PE-level decision-making Close working relationship with the CFO, CEO and sponsor Competitive interim compensation aligned to experience and delivery expectations This will require 2-3 days a week in the London offices
HR Business Partner Job Type: Permanent Hourly Rate: £65,000 - £70,000 Location: Hybrid (60% office-based) Working Hours: Monday to Friday, 37 hours per week (flexible hours between 7:00am and 5:30pm) We are seeking an HR Business Partner to provide comprehensive HR support to senior management, senior officers, key stakeholders, and partner organisations within a large public sector organisation. This role involves providing proactive advice on workforce planning and service transformation, supporting organisation-wide objectives, driving continuous performance improvement, and ensuring alignment with the organisation's strategic vision and priorities. Day-to-day of the role: Design workforce strategies and solutions to support the redesign and remodelling of services, fostering positive workforce culture change. Lead and project manage high-level corporate initiatives to deliver the organisation's strategic objectives with a pragmatic and commercial focus. Ensure governance arrangements are adhered to across service areas, addressing matters of concern appropriately. Support organisational growth by directing the HR service in line with strategic objectives. Act as HR lead on a range of projects, working closely with the HR Service Manager to achieve strategic priorities. Horizon scan to identify legislative changes early, ensuring the organisation is well prepared and the workforce is fit for the future. Contribute significantly to the delivery of the People Plan by supporting and influencing a wide range of initiatives, changes, and transformation programmes across the organisation. Required Skills & Qualifications: Graduate CIPD qualification or equivalent relevant professional qualification. Significant experience in a senior HR or management role. Highly developed HR expertise, including substantial knowledge of employment legislation applicable to large, complex organisations. Proven experience working with senior leaders to develop and deliver pragmatic solutions to complex workforce challenges. Extensive experience in senior-level HR management, including monitoring and improving organisational performance. Experience designing policies and practices that enable effective people management, ensuring diversity, inclusion, and fair access opportunities for all. Demonstrated HR business partner experience with strong expertise in change and transformation within unionised environments. Benefits: Competitive salary. Opportunities for professional development and training. Access to a dedicated consultant providing ongoing support. Secure, easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and employment documentation. Access to free training, discount clubs, healthcare options, and reward schemes. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers across the public and private sectors. To apply for this HR Business Partner position, please submit your CV outlining your relevant experience and your interest in the role.
May 12, 2026
Full time
HR Business Partner Job Type: Permanent Hourly Rate: £65,000 - £70,000 Location: Hybrid (60% office-based) Working Hours: Monday to Friday, 37 hours per week (flexible hours between 7:00am and 5:30pm) We are seeking an HR Business Partner to provide comprehensive HR support to senior management, senior officers, key stakeholders, and partner organisations within a large public sector organisation. This role involves providing proactive advice on workforce planning and service transformation, supporting organisation-wide objectives, driving continuous performance improvement, and ensuring alignment with the organisation's strategic vision and priorities. Day-to-day of the role: Design workforce strategies and solutions to support the redesign and remodelling of services, fostering positive workforce culture change. Lead and project manage high-level corporate initiatives to deliver the organisation's strategic objectives with a pragmatic and commercial focus. Ensure governance arrangements are adhered to across service areas, addressing matters of concern appropriately. Support organisational growth by directing the HR service in line with strategic objectives. Act as HR lead on a range of projects, working closely with the HR Service Manager to achieve strategic priorities. Horizon scan to identify legislative changes early, ensuring the organisation is well prepared and the workforce is fit for the future. Contribute significantly to the delivery of the People Plan by supporting and influencing a wide range of initiatives, changes, and transformation programmes across the organisation. Required Skills & Qualifications: Graduate CIPD qualification or equivalent relevant professional qualification. Significant experience in a senior HR or management role. Highly developed HR expertise, including substantial knowledge of employment legislation applicable to large, complex organisations. Proven experience working with senior leaders to develop and deliver pragmatic solutions to complex workforce challenges. Extensive experience in senior-level HR management, including monitoring and improving organisational performance. Experience designing policies and practices that enable effective people management, ensuring diversity, inclusion, and fair access opportunities for all. Demonstrated HR business partner experience with strong expertise in change and transformation within unionised environments. Benefits: Competitive salary. Opportunities for professional development and training. Access to a dedicated consultant providing ongoing support. Secure, easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and employment documentation. Access to free training, discount clubs, healthcare options, and reward schemes. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers across the public and private sectors. To apply for this HR Business Partner position, please submit your CV outlining your relevant experience and your interest in the role.
My Client is looking for a HR Business Partner to join their dynamic team where you will deliver strategic and generalist HR services across our UK operations. This role involves close collaboration with senior leadership to support the delivery of the Business Plan. Job Purpose: Deliver high-quality HR services to managers and employees, ensuring compliance, consistency, and operational effectiveness. Build and maintain strong working relationships with managers and the Senior Management Team, providing constructive feedback and challenging when necessary. Provide accurate and timely advice on employment law, HR policy, and best practices across the business. Lead and support employee relations cases including investigation meetings, disciplinaries, and grievances. Manage and deliver HR projects such as TUPE, redundancies, gender pay reporting, wellbeing initiatives, and policy implementation. Produce monthly HR management reports and present key people metrics to the senior management team. Oversee all HR monthly payroll reports and ensure accurate and timely payroll processing checks. Assist managers with attendance management, including providing reports, arranging review meetings, and liaising with occupational health. Manage family leave processes such as maternity, paternity, adoption, and shared parental leave. Ensure effective HR operations including onboarding, inductions, and contractual changes. Line manage and develop the HR Administrator, fostering a strong coaching approach. Contribute to business planning with strategic input on resourcing, succession planning, and talent management. Stay updated with employment law and HR best practices to inform decision-making. Work closely with the Senior Management Team to develop the skills of the company's line managers in people management. Promote consistent application of HR policies and ensure fair treatment of employees in line with legislation and business needs. Identify and recommend improvements to HR processes and practices to enhance efficiency and effectiveness. Required Skills & Qualifications: Demonstrable experience working as an HR professional alongside senior management teams in any sector. Strong knowledge of employment law and best practices. Excellent communication skills, both written and verbal, with the ability to present compelling arguments and negotiate satisfactory outcomes. Ability to handle confidential matters sensitively and in accordance with policy. Proficient in MS Office, particularly Word, Excel, and PowerPoint. Ability to work effectively as part of a team and prioritise workload to meet deadlines. Educated to degree level or equivalent. CIPD qualified to Level 5 or equivalent experience.
May 12, 2026
Full time
My Client is looking for a HR Business Partner to join their dynamic team where you will deliver strategic and generalist HR services across our UK operations. This role involves close collaboration with senior leadership to support the delivery of the Business Plan. Job Purpose: Deliver high-quality HR services to managers and employees, ensuring compliance, consistency, and operational effectiveness. Build and maintain strong working relationships with managers and the Senior Management Team, providing constructive feedback and challenging when necessary. Provide accurate and timely advice on employment law, HR policy, and best practices across the business. Lead and support employee relations cases including investigation meetings, disciplinaries, and grievances. Manage and deliver HR projects such as TUPE, redundancies, gender pay reporting, wellbeing initiatives, and policy implementation. Produce monthly HR management reports and present key people metrics to the senior management team. Oversee all HR monthly payroll reports and ensure accurate and timely payroll processing checks. Assist managers with attendance management, including providing reports, arranging review meetings, and liaising with occupational health. Manage family leave processes such as maternity, paternity, adoption, and shared parental leave. Ensure effective HR operations including onboarding, inductions, and contractual changes. Line manage and develop the HR Administrator, fostering a strong coaching approach. Contribute to business planning with strategic input on resourcing, succession planning, and talent management. Stay updated with employment law and HR best practices to inform decision-making. Work closely with the Senior Management Team to develop the skills of the company's line managers in people management. Promote consistent application of HR policies and ensure fair treatment of employees in line with legislation and business needs. Identify and recommend improvements to HR processes and practices to enhance efficiency and effectiveness. Required Skills & Qualifications: Demonstrable experience working as an HR professional alongside senior management teams in any sector. Strong knowledge of employment law and best practices. Excellent communication skills, both written and verbal, with the ability to present compelling arguments and negotiate satisfactory outcomes. Ability to handle confidential matters sensitively and in accordance with policy. Proficient in MS Office, particularly Word, Excel, and PowerPoint. Ability to work effectively as part of a team and prioritise workload to meet deadlines. Educated to degree level or equivalent. CIPD qualified to Level 5 or equivalent experience.
Job Description: Head of Field Delivery Location: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds Reporting to : Managing Director Installations Direct Reports: Senior Contracts Manager Responsible for: Contracts Managers, Site Supervisors, Asset Lead, Installers The Company The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The Head of Field Delivery is responsible for the overall leadership, governance and performance of Aran's national installation and site delivery operations. Reporting directly to the Managing Director, this role provides strategic and operational leadership across all field delivery activities, ensuring projects are delivered safely, compliantly, efficiently and to the highest quality standards. The role oversees the full field delivery structure including Senior Contracts Managers, Contracts Managers, Supervisors and site-based teams, ensuring the organisation has the competence, capability and systems required to deliver complex retrofit programmes at scale. The Head of Field Delivery will be responsible for ensuring that operational delivery aligns with PAS standards, TrustMark requirements, client specifications and relevant legislation including the Building Safety Act where applicable. This role plays a key leadership position within the senior management team and will be responsible for driving continuous improvement in installation quality, health and safety performance, field team competence and operational efficiency. Operational Leadership Lead and manage the companies national field delivery operations across all programmes Provide leadership and direction to Senior Contracts Managers and operational teams Ensure works are delivered safely, compliantly and in line with programme objectives Establish clear operational structures, responsibilities and reporting lines across field teams Ensure effective mobilisation and delivery of projects across multiple regions Field Management & Operational Governance Develop and implement robust field delivery management frameworks Ensure consistent standards of site supervision, installation quality and operational discipline Maintain strong operational oversight across all live projects and workstreams Ensure effective communication between operational teams, quality teams and senior management Competence & Workforce Capability Develop and maintain a competence framework for field delivery teams Ensure all site personnel meet required competency levels for their roles Support recruitment, training and development of operational teams Promote professional development and skills improvement across field delivery functions Quality & Technical Standards Ensure installation quality meets PAS 2030 / PAS 2035 requirements and client specifications Work closely with the Technical Quality Manager and compliance team to ensure technical standards are maintained Monitor operational performance and ensure issues are resolved promptly Promote a strong right-first-time culture across all installations Health & Safety Leadership Provide senior leadership for health and safety across field operations Ensure site activities comply with health and safety legislation and company procedures Work closely with the Field Health & Safety Coordinator and Central SHEQ functions Drive improvements in safety culture, risk management and incident prevention Building Safety & Temporary Works Ensure compliance with relevant legislation including the Building Safety Act where applicable Ensure appropriate controls are in place for temporary works and site risk management Ensure robust procedures exist for planning, supervision and monitoring of high-risk activities Ensure competent personnel oversee works involving structural or safety-critical elements Supply Chain & Subcontractor Oversight Maintain oversight of subcontractor performance across all field delivery activities Ensure subcontractors meet required quality, competence and safety standards Support supply chain development and performance improvement Client & Programme Delivery Maintain strong relationships with key clients and programme partners Represent Aran in operational meetings, technical discussions and programme reviews Ensure delivery programmes align with contractual and client expectations Performance Monitoring & Continuous Improvement Monitor operational performance including: Installation quality Safety performance Programme delivery Field team productivity Implement improvement initiatives to strengthen operational delivery Identify risks and implement mitigation strategies across programmes Senior Leadership Act as a key member of the senior management team Provide regular updates to the Managing Director on operational performance and risks Contribute to strategic planning and operational development across the business What We're Looking For Extensive experience managing large-scale construction and retrofit operations Strong leadership experience overseeing multi-site delivery teams Strong understanding of construction safety, operational management and compliance frameworks Experience working within regulated environments or large programme delivery Ability to manage complex operational structures and subcontractor supply chains Strong leadership, decision-making and problem-solving skills Qualifications & Experience Essential 1. Significant operational leadership experience within construction, retrofit or utilities 2. Construction trade qualifications 3. Strong understanding of construction health and safety requirements 4. Full UK driving licence 5. SMSTS or equivalent construction safety qualification 6. IOSH or NEBOSH safety qualification 7. Experience of the Building Safety Act. Desirable Experience with PAS 2030 / PAS 2035 frameworks Experience managing large government or framework-based programmes Schedule The Head of Field Delivery will be based at the Aran Insulation Head office but will be mainly based in the field and will work normal site hours Monday to Friday 9am to 5pm, however on occasions it will be required to work outside these hours and away from the head office. Staff are required to attend occasional training courses, conferences and meetings that may necessitate staying away from home overnight. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Mark Randall (Managing Director) Job Types: Full-time, Permanent Work Location: In person
May 12, 2026
Full time
Job Description: Head of Field Delivery Location: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds Reporting to : Managing Director Installations Direct Reports: Senior Contracts Manager Responsible for: Contracts Managers, Site Supervisors, Asset Lead, Installers The Company The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The Head of Field Delivery is responsible for the overall leadership, governance and performance of Aran's national installation and site delivery operations. Reporting directly to the Managing Director, this role provides strategic and operational leadership across all field delivery activities, ensuring projects are delivered safely, compliantly, efficiently and to the highest quality standards. The role oversees the full field delivery structure including Senior Contracts Managers, Contracts Managers, Supervisors and site-based teams, ensuring the organisation has the competence, capability and systems required to deliver complex retrofit programmes at scale. The Head of Field Delivery will be responsible for ensuring that operational delivery aligns with PAS standards, TrustMark requirements, client specifications and relevant legislation including the Building Safety Act where applicable. This role plays a key leadership position within the senior management team and will be responsible for driving continuous improvement in installation quality, health and safety performance, field team competence and operational efficiency. Operational Leadership Lead and manage the companies national field delivery operations across all programmes Provide leadership and direction to Senior Contracts Managers and operational teams Ensure works are delivered safely, compliantly and in line with programme objectives Establish clear operational structures, responsibilities and reporting lines across field teams Ensure effective mobilisation and delivery of projects across multiple regions Field Management & Operational Governance Develop and implement robust field delivery management frameworks Ensure consistent standards of site supervision, installation quality and operational discipline Maintain strong operational oversight across all live projects and workstreams Ensure effective communication between operational teams, quality teams and senior management Competence & Workforce Capability Develop and maintain a competence framework for field delivery teams Ensure all site personnel meet required competency levels for their roles Support recruitment, training and development of operational teams Promote professional development and skills improvement across field delivery functions Quality & Technical Standards Ensure installation quality meets PAS 2030 / PAS 2035 requirements and client specifications Work closely with the Technical Quality Manager and compliance team to ensure technical standards are maintained Monitor operational performance and ensure issues are resolved promptly Promote a strong right-first-time culture across all installations Health & Safety Leadership Provide senior leadership for health and safety across field operations Ensure site activities comply with health and safety legislation and company procedures Work closely with the Field Health & Safety Coordinator and Central SHEQ functions Drive improvements in safety culture, risk management and incident prevention Building Safety & Temporary Works Ensure compliance with relevant legislation including the Building Safety Act where applicable Ensure appropriate controls are in place for temporary works and site risk management Ensure robust procedures exist for planning, supervision and monitoring of high-risk activities Ensure competent personnel oversee works involving structural or safety-critical elements Supply Chain & Subcontractor Oversight Maintain oversight of subcontractor performance across all field delivery activities Ensure subcontractors meet required quality, competence and safety standards Support supply chain development and performance improvement Client & Programme Delivery Maintain strong relationships with key clients and programme partners Represent Aran in operational meetings, technical discussions and programme reviews Ensure delivery programmes align with contractual and client expectations Performance Monitoring & Continuous Improvement Monitor operational performance including: Installation quality Safety performance Programme delivery Field team productivity Implement improvement initiatives to strengthen operational delivery Identify risks and implement mitigation strategies across programmes Senior Leadership Act as a key member of the senior management team Provide regular updates to the Managing Director on operational performance and risks Contribute to strategic planning and operational development across the business What We're Looking For Extensive experience managing large-scale construction and retrofit operations Strong leadership experience overseeing multi-site delivery teams Strong understanding of construction safety, operational management and compliance frameworks Experience working within regulated environments or large programme delivery Ability to manage complex operational structures and subcontractor supply chains Strong leadership, decision-making and problem-solving skills Qualifications & Experience Essential 1. Significant operational leadership experience within construction, retrofit or utilities 2. Construction trade qualifications 3. Strong understanding of construction health and safety requirements 4. Full UK driving licence 5. SMSTS or equivalent construction safety qualification 6. IOSH or NEBOSH safety qualification 7. Experience of the Building Safety Act. Desirable Experience with PAS 2030 / PAS 2035 frameworks Experience managing large government or framework-based programmes Schedule The Head of Field Delivery will be based at the Aran Insulation Head office but will be mainly based in the field and will work normal site hours Monday to Friday 9am to 5pm, however on occasions it will be required to work outside these hours and away from the head office. Staff are required to attend occasional training courses, conferences and meetings that may necessitate staying away from home overnight. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Mark Randall (Managing Director) Job Types: Full-time, Permanent Work Location: In person
GLL is looking for Pilates Instructors to work at The Sovereign Centre, Eastbourne. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness class Instructors are performers and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Pilates Level 3 (minimum 200 hours ) Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
May 12, 2026
Full time
GLL is looking for Pilates Instructors to work at The Sovereign Centre, Eastbourne. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness class Instructors are performers and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Pilates Level 3 (minimum 200 hours ) Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
AWE is currently recruiting for a Principal Commercial Manager for the Commercial team. Location: Reading, with free onsite parking. Package: £63,270 to £95,000 (depending on your suitability, qualifications, and level of experience). Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Our work underpins national safety and security. Could this role be the opportunity for you to play your part? The role As a Principal Commercial Manager, you will operate as the client side commercial authority for large, complex infrastructure contracts, playing a critical role in enabling safe, assured and value for money delivery. Providing commercial and contract performance leadership to the project team to enable effective management of project and commercial risk. This is a senior commercial management role, requiring sound judgement, confidence operating in ambiguity, and the ability to lead others through complex commercial challenges. You will be trusted to take decisions, manage risk proportionately, and provide clear direction in high stakes environments. You will lead strategic planning and governance. Manage, develop and mentor a team that administer the contracts, and get involved in contract disputes. You will support the procurement team, advising on contract options management, working with tier 1 Suppliers and managing KPI reviews / planning. Integration and cross functional relationship management is key. What you will do Act as Client Commercial Manager for large, complex infrastructure contracts across their full lifecycle ensuring they deliver value for money and achieve the objectives Provide commercial management leadership, ensuring risk, change and performance are managed effectively and proportionately Lead a team that manages supplier payments and analysis of contract and subcontract agreements Set and maintain contract governance, reporting, assurance and standards, aligned to organisational objectives Lead engagement with Tier 1 suppliers, including the management of complex issues and disputes Influence and advise senior internal stakeholders, bringing clarity to complex commercial decisions Lead, develop and mentor commercial management professionals, building capability and confidence across teams Draft, review and negotiate complex contractual arrangements Support the wider business through shared learning for continuous improvement Support the organisation with future business planning of capital spend This role is focused on commercial management and client side leadership, working alongside procurement colleagues where required. What success looks like in this role We are looking for people who can consistently demonstrate the following: Making effective decisions Exercises strong commercial judgement in complex, uncertain and high risk situations Balances assurance, risk and pace to support delivery rather than defaulting to process Takes ownership of decisions and is comfortable being accountable for outcomes Seeing the big picture Understands how individual contracts contribute to wider programme and organisational objectives Anticipates future risks and issues rather than reacting when they crystallise Thinks strategically about contract structure, incentives and behaviours, not just compliance Communicating and influencing Influences senior stakeholders and suppliers with credibility and confidence Explains complex contractual issues clearly, pragmatically and without unnecessary jargon Handles challenge, disagreement and dispute constructively and professionally Leadership Sets clear expectations and standards for commercial management practice Develops others through coaching, mentoring and role modelling good judgement Creates a culture of trust, accountability and continuous improvement Experience we are looking for We are interested in what you have done and how you operate, not just your formal qualifications. You are likely to have significant experience in areas such as: Managing large, complex infrastructure or engineering contracts through delivery Acting as the client side commercial lead in regulated or safety critical environments Managing contractual change, performance, risk and disputes Working with senior stakeholders across organisational boundaries Leading and developing people in matrix or multi disciplinary teams Pricing arrangements and commercial models e.g. target cost incentive fee Earned value management Supporting the development of tender packages Support the drafting and review of contract scope Experience of NEC contracts, target cost / incentive mechanisms, or tools such as CEMAR is helpful, but not essential. Transferable experience and sound judgement are more important than familiarity with specific forms or systems. Background and qualifications If you have the experience, judgement and behaviours needed to operate at this level, Principal Commercial Manager, we want to hear from you - regardless of your formal qualifications. We would be particularly interested to hear from you if you have any of the following: 10 years relevant commercial management experience A bachelor's degree in commercial management, quantity surveying, economics, business, law, or a similar discipline or equivalent experience. A member of the Royal Institution of Chartered Surveyors (RICS), Chartered Institution of Civil Engineering Surveyors (CICES), or similar If you have any other experience, qualifications or professional membership that you consider makes you a great fit for AWE, please share as they will be considered as part of the selection process. Our commitment We actively encourage applications from people with diverse professional backgrounds and career paths. If this role excites you but you are unsure whether you meet every requirement, we would still strongly encourage you to apply. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available on a non contractual basis (typically 3 days onsite or in the office per week).
May 12, 2026
Full time
AWE is currently recruiting for a Principal Commercial Manager for the Commercial team. Location: Reading, with free onsite parking. Package: £63,270 to £95,000 (depending on your suitability, qualifications, and level of experience). Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Our work underpins national safety and security. Could this role be the opportunity for you to play your part? The role As a Principal Commercial Manager, you will operate as the client side commercial authority for large, complex infrastructure contracts, playing a critical role in enabling safe, assured and value for money delivery. Providing commercial and contract performance leadership to the project team to enable effective management of project and commercial risk. This is a senior commercial management role, requiring sound judgement, confidence operating in ambiguity, and the ability to lead others through complex commercial challenges. You will be trusted to take decisions, manage risk proportionately, and provide clear direction in high stakes environments. You will lead strategic planning and governance. Manage, develop and mentor a team that administer the contracts, and get involved in contract disputes. You will support the procurement team, advising on contract options management, working with tier 1 Suppliers and managing KPI reviews / planning. Integration and cross functional relationship management is key. What you will do Act as Client Commercial Manager for large, complex infrastructure contracts across their full lifecycle ensuring they deliver value for money and achieve the objectives Provide commercial management leadership, ensuring risk, change and performance are managed effectively and proportionately Lead a team that manages supplier payments and analysis of contract and subcontract agreements Set and maintain contract governance, reporting, assurance and standards, aligned to organisational objectives Lead engagement with Tier 1 suppliers, including the management of complex issues and disputes Influence and advise senior internal stakeholders, bringing clarity to complex commercial decisions Lead, develop and mentor commercial management professionals, building capability and confidence across teams Draft, review and negotiate complex contractual arrangements Support the wider business through shared learning for continuous improvement Support the organisation with future business planning of capital spend This role is focused on commercial management and client side leadership, working alongside procurement colleagues where required. What success looks like in this role We are looking for people who can consistently demonstrate the following: Making effective decisions Exercises strong commercial judgement in complex, uncertain and high risk situations Balances assurance, risk and pace to support delivery rather than defaulting to process Takes ownership of decisions and is comfortable being accountable for outcomes Seeing the big picture Understands how individual contracts contribute to wider programme and organisational objectives Anticipates future risks and issues rather than reacting when they crystallise Thinks strategically about contract structure, incentives and behaviours, not just compliance Communicating and influencing Influences senior stakeholders and suppliers with credibility and confidence Explains complex contractual issues clearly, pragmatically and without unnecessary jargon Handles challenge, disagreement and dispute constructively and professionally Leadership Sets clear expectations and standards for commercial management practice Develops others through coaching, mentoring and role modelling good judgement Creates a culture of trust, accountability and continuous improvement Experience we are looking for We are interested in what you have done and how you operate, not just your formal qualifications. You are likely to have significant experience in areas such as: Managing large, complex infrastructure or engineering contracts through delivery Acting as the client side commercial lead in regulated or safety critical environments Managing contractual change, performance, risk and disputes Working with senior stakeholders across organisational boundaries Leading and developing people in matrix or multi disciplinary teams Pricing arrangements and commercial models e.g. target cost incentive fee Earned value management Supporting the development of tender packages Support the drafting and review of contract scope Experience of NEC contracts, target cost / incentive mechanisms, or tools such as CEMAR is helpful, but not essential. Transferable experience and sound judgement are more important than familiarity with specific forms or systems. Background and qualifications If you have the experience, judgement and behaviours needed to operate at this level, Principal Commercial Manager, we want to hear from you - regardless of your formal qualifications. We would be particularly interested to hear from you if you have any of the following: 10 years relevant commercial management experience A bachelor's degree in commercial management, quantity surveying, economics, business, law, or a similar discipline or equivalent experience. A member of the Royal Institution of Chartered Surveyors (RICS), Chartered Institution of Civil Engineering Surveyors (CICES), or similar If you have any other experience, qualifications or professional membership that you consider makes you a great fit for AWE, please share as they will be considered as part of the selection process. Our commitment We actively encourage applications from people with diverse professional backgrounds and career paths. If this role excites you but you are unsure whether you meet every requirement, we would still strongly encourage you to apply. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Hybrid working is available on a non contractual basis (typically 3 days onsite or in the office per week).
Account Manager Location : Leatherhead (Hybrid) Our client is a modern cloud consulting and managed services business who believe in empowering enterprises to innovate and thrive in an ever-changing digital world. Their professional services capabilities are recognised as being best-in-class by some of the world's leading technology vendors and have earned global acclaim. They are trusted by technology vendors, channel partners and enterprise customers to solve complex business challenges and unlock the full potential of organisations through cloud, data centre and workspace technologies. Reporting to the Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What will the successful Candidate be like: This role requires strong organisational skills, attention to detail, and the ability to collaborate across internal teams to ensure smooth execution of services and timely resolution of issues. Customer satisfaction: Delivering high-quality experiences through responsive communication and reliable relationship management Account retention: Maintaining strong client relationships and ensuring continued engagement through consistent value reinforcement, support and diligent account management Revenue growth: Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery outcomes and customer needs Know your customer insight: Maintaining up-to-date knowledge of business objectives and needs to support proactive account development Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact for assigned accounts Co-ordinate service delivery and management with internal teams to meet expectations Monitor account performance and escalate issues as needed Work with internal teams to prepare proposals, presentations, and reports Maintain accurate records of customer insight, interactions, feedback, and engagement history Proactively identify opportunities for additional account growth and/or expansion Collaborate with marketing and alliance partner teams to support campaigns and events Contribute to internal reporting and continuous improvement initiatives Essential Qualifications and Experience: Minimum 3 years' experience in IT Account Management Relationship management: Strong interpersonal skills to build trust and maintain long-term customer relationships Communication: Clear and professional verbal and written communication, including the ability to convey offering value effectively Diligence & attention to detail: Ability to manage multiple tasks and ensure accuracy in documentation and follow-up Problem solving: Proactive approach to identifying and resolving issues Team collaboration: Ability to work cross-functionally with commercial and delivery teams Solution acumen: Advanced sales competency of the company's core private cloud and associated offering portfolio Time management: Ability to prioritise tasks and manage time effectively in a fast-paced environment Experience in Private Cloud sales preferred Experience with Broadcom or VMWare by Broadcom desirable Company Benefits: Rewarding salary commensurate with experience 25 days' leave plus public holidays Hybrid working Private healthcare - includes wellbeing and EAP Pension and death in service Insurance Company and social events Employee recognition and reward Professional development programme Discounted retail, travel, and entertainment If you don't tick all the boxes but feel you have a strong foundation with at least some of the required experience and have the aptitude and drive to grown, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you
May 12, 2026
Full time
Account Manager Location : Leatherhead (Hybrid) Our client is a modern cloud consulting and managed services business who believe in empowering enterprises to innovate and thrive in an ever-changing digital world. Their professional services capabilities are recognised as being best-in-class by some of the world's leading technology vendors and have earned global acclaim. They are trusted by technology vendors, channel partners and enterprise customers to solve complex business challenges and unlock the full potential of organisations through cloud, data centre and workspace technologies. Reporting to the Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What will the successful Candidate be like: This role requires strong organisational skills, attention to detail, and the ability to collaborate across internal teams to ensure smooth execution of services and timely resolution of issues. Customer satisfaction: Delivering high-quality experiences through responsive communication and reliable relationship management Account retention: Maintaining strong client relationships and ensuring continued engagement through consistent value reinforcement, support and diligent account management Revenue growth: Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery outcomes and customer needs Know your customer insight: Maintaining up-to-date knowledge of business objectives and needs to support proactive account development Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact for assigned accounts Co-ordinate service delivery and management with internal teams to meet expectations Monitor account performance and escalate issues as needed Work with internal teams to prepare proposals, presentations, and reports Maintain accurate records of customer insight, interactions, feedback, and engagement history Proactively identify opportunities for additional account growth and/or expansion Collaborate with marketing and alliance partner teams to support campaigns and events Contribute to internal reporting and continuous improvement initiatives Essential Qualifications and Experience: Minimum 3 years' experience in IT Account Management Relationship management: Strong interpersonal skills to build trust and maintain long-term customer relationships Communication: Clear and professional verbal and written communication, including the ability to convey offering value effectively Diligence & attention to detail: Ability to manage multiple tasks and ensure accuracy in documentation and follow-up Problem solving: Proactive approach to identifying and resolving issues Team collaboration: Ability to work cross-functionally with commercial and delivery teams Solution acumen: Advanced sales competency of the company's core private cloud and associated offering portfolio Time management: Ability to prioritise tasks and manage time effectively in a fast-paced environment Experience in Private Cloud sales preferred Experience with Broadcom or VMWare by Broadcom desirable Company Benefits: Rewarding salary commensurate with experience 25 days' leave plus public holidays Hybrid working Private healthcare - includes wellbeing and EAP Pension and death in service Insurance Company and social events Employee recognition and reward Professional development programme Discounted retail, travel, and entertainment If you don't tick all the boxes but feel you have a strong foundation with at least some of the required experience and have the aptitude and drive to grown, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you
GLL is looking for Fitness Class Instructors to work at Better Gym Connswater. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, empowerers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Flexible positions available. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
May 12, 2026
Full time
GLL is looking for Fitness Class Instructors to work at Better Gym Connswater. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, empowerers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Flexible positions available. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Operations Manager Location: Banbury. Office-based five days a week with visits to Customer projects that span Oxfordshire, Northamptonshire and the Cotswolds. Salary: Starting from £50,000 (flexible for the perfect candidate) Working hours : Monday to Friday (40-hour week) The company is growing its team to include a proactive, diligent, and effective Operations Manager to oversee its team of fully accredited engineers delivering reliable, professional plumbing and heating solutions keeping homes and businesses running smoothly across Oxfordshire and the surrounding areas. Role Summary They are seeking an experienced Operational Manager with a background in commercial/domestic plumbing/heating to oversee the day-to-day delivery of their projects and field operations. The ideal candidate will be a former plumber/heating engineer with a minimum of five years industry experience who has progressed into an operational or supervisory leadership role within a small or growing commercial plumbing/heating engineering business. This position is responsible for managing site teams, coordinating project timelines, ensuring health and safety compliance, and maintaining high standards of workmanship and client service. The Operational Manager will work closely with senior leadership to support business growth, improve operational efficiency, and implement scalable processes suitable for an expanding firm. The successful candidate will combine hands-on technical knowledge with strong planning, people management, and commercial awareness enabling them to bridge the gap between field delivery and strategic operations. Experience working in fast-paced environments, managing multiple projects, and supporting workforce development is essential. Key Responsibilities: Provide direct line management to a team of approximately 10 field-based engineers, including plumbers, apprentices, and subcontractors where applicable. Plan, coordinate, and oversee the day-to-day operational delivery of multiple commercial/domestic plumbing/heating projects. Work closely with the Estimator to review project scopes, labour allocations, cost assumptions, and programme requirements prior to project commencement. Collaborate with office staff to ensure the smooth scheduling of works, materials procurement, documentation, and client communications. Monitor project progress to ensure works are delivered on time, within budget, and to the Company s quality standards. Drive operational efficiency across the wider business and all projects by reviewing workflows, resource allocation, and site productivity. Conduct regular site visitations to review workmanship, compliance, progress against programme, and health & safety standards. Provide technical guidance and problem-solving support to site teams, maintaining a proactive, solutions-focused approach. Foster a positive, can-do culture within the operational team, promoting accountability, teamwork, and high morale. Identify and escalate project risks, delays, or commercial issues, implementing corrective actions where required. Support workforce development through mentoring, performance management, and skills progression of team members. Ensure all works comply with relevant regulations, industry standards, and Company policies. Contribute to continuous improvement initiatives as the business grows, helping to implement scalable operational processes. Attend internal planning meetings and client/site meetings where operational representation is required. Additional day-to-day responsibilities Managing holidays and absence across the team to ensure the business can always run efficiently and without large gaps in output Oversight of the Company van fleet, ensuring servicing, MOTs and insurances etc. are up-to-date Oversight of the daily operations of the travelling team of engineers Supporting the estimator in pricing projects and raising quotes to measure profit and margins Working closely with the Customer Service Assistant and Office Manager to ensure the smooth running of operations within the Head Office. Required Qualifications: It s essential for the right candidate to have held a previous commercial gas qualification/certification (even if it s now expired). Preferred Skills: Proven experience within the world of Project Management (use of PM tools or software is a bonus) Good understanding and familiarity of the basic principles of HR and Employee Management Keenness to stay up to date with safe working practices and H&S legislation Experience with Commusoft or a similar CRM would be preferred Competent knowledge of Office 365 products (Teams, Word, Excel, Outlook, etc.) Benefits: Competitive Salary (they believe in offering fair and competitive wages based on experience and the right attitude to succeed and exceed in the business) Company Bonus Scheme (performance-based) 21 days holiday + statutory bank holidays 3% company pension contribution Use of Company van (driving license therefore essential) To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
May 12, 2026
Full time
Operations Manager Location: Banbury. Office-based five days a week with visits to Customer projects that span Oxfordshire, Northamptonshire and the Cotswolds. Salary: Starting from £50,000 (flexible for the perfect candidate) Working hours : Monday to Friday (40-hour week) The company is growing its team to include a proactive, diligent, and effective Operations Manager to oversee its team of fully accredited engineers delivering reliable, professional plumbing and heating solutions keeping homes and businesses running smoothly across Oxfordshire and the surrounding areas. Role Summary They are seeking an experienced Operational Manager with a background in commercial/domestic plumbing/heating to oversee the day-to-day delivery of their projects and field operations. The ideal candidate will be a former plumber/heating engineer with a minimum of five years industry experience who has progressed into an operational or supervisory leadership role within a small or growing commercial plumbing/heating engineering business. This position is responsible for managing site teams, coordinating project timelines, ensuring health and safety compliance, and maintaining high standards of workmanship and client service. The Operational Manager will work closely with senior leadership to support business growth, improve operational efficiency, and implement scalable processes suitable for an expanding firm. The successful candidate will combine hands-on technical knowledge with strong planning, people management, and commercial awareness enabling them to bridge the gap between field delivery and strategic operations. Experience working in fast-paced environments, managing multiple projects, and supporting workforce development is essential. Key Responsibilities: Provide direct line management to a team of approximately 10 field-based engineers, including plumbers, apprentices, and subcontractors where applicable. Plan, coordinate, and oversee the day-to-day operational delivery of multiple commercial/domestic plumbing/heating projects. Work closely with the Estimator to review project scopes, labour allocations, cost assumptions, and programme requirements prior to project commencement. Collaborate with office staff to ensure the smooth scheduling of works, materials procurement, documentation, and client communications. Monitor project progress to ensure works are delivered on time, within budget, and to the Company s quality standards. Drive operational efficiency across the wider business and all projects by reviewing workflows, resource allocation, and site productivity. Conduct regular site visitations to review workmanship, compliance, progress against programme, and health & safety standards. Provide technical guidance and problem-solving support to site teams, maintaining a proactive, solutions-focused approach. Foster a positive, can-do culture within the operational team, promoting accountability, teamwork, and high morale. Identify and escalate project risks, delays, or commercial issues, implementing corrective actions where required. Support workforce development through mentoring, performance management, and skills progression of team members. Ensure all works comply with relevant regulations, industry standards, and Company policies. Contribute to continuous improvement initiatives as the business grows, helping to implement scalable operational processes. Attend internal planning meetings and client/site meetings where operational representation is required. Additional day-to-day responsibilities Managing holidays and absence across the team to ensure the business can always run efficiently and without large gaps in output Oversight of the Company van fleet, ensuring servicing, MOTs and insurances etc. are up-to-date Oversight of the daily operations of the travelling team of engineers Supporting the estimator in pricing projects and raising quotes to measure profit and margins Working closely with the Customer Service Assistant and Office Manager to ensure the smooth running of operations within the Head Office. Required Qualifications: It s essential for the right candidate to have held a previous commercial gas qualification/certification (even if it s now expired). Preferred Skills: Proven experience within the world of Project Management (use of PM tools or software is a bonus) Good understanding and familiarity of the basic principles of HR and Employee Management Keenness to stay up to date with safe working practices and H&S legislation Experience with Commusoft or a similar CRM would be preferred Competent knowledge of Office 365 products (Teams, Word, Excel, Outlook, etc.) Benefits: Competitive Salary (they believe in offering fair and competitive wages based on experience and the right attitude to succeed and exceed in the business) Company Bonus Scheme (performance-based) 21 days holiday + statutory bank holidays 3% company pension contribution Use of Company van (driving license therefore essential) To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
IT Service Delivery Manager - Salary: £45,000 - £50,000 + £6,600 annual shift allowance Location: St Ives, Cambridgeshire (On-site working) Full-time 24x7 Shift Environment (4 days on - 4 days off) About the Role We are looking for an experienced Performance Manager to play a critical role within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality delivery of service operations across a 24x7 service landscape. You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels are met and customers receive a reliable and responsive service. Acting as a key point of coordination across multiple teams, you will drive service excellence, continuous improvement and operational resilience. Key Responsibilities: Lead service operations during shift, ensuring seamless 24x7 service coverage Take ownership of major incidents, acting as escalation point and ensuring effective resolution Monitor and drive performance against SLAs, OLAs and KPIs, identifying trends and improvements Oversee all tickets within the service management platform, ensuring full lifecycle management Coordinate across internal teams, field engineers, and external partners to ensure aligned service delivery Ensure adherence to core Service Management processes (Incident, Change, Problem, Request, Knowledge) Provide regular reporting on incident trends, performance metrics and service improvements Maintain business continuity and ensure contingency plans are followed during shift Support and lead team members, fostering a culture of accountability, collaboration and continuous improvement Communicate clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift-based operational environment is highly desirable Qualifications ITIL Foundation (or equivalent) preferred Relevant experience in Service Desk, NOC or Managed Services environments Degree or equivalent professional experience desirable What You'll Bring A strong sense of ownership and accountability The ability to remain calm and effective under pressure A collaborative mindset with the confidence to influence outcomes A passion for delivering high-quality service and continuous improvement Why Apply? This is an opportunity to play a key role in a critical operations environment where your decisions directly impact service performance and customer experience. You'll be part of a collaborative team focused on delivering excellence and driving meaningful improvements.
May 12, 2026
Full time
IT Service Delivery Manager - Salary: £45,000 - £50,000 + £6,600 annual shift allowance Location: St Ives, Cambridgeshire (On-site working) Full-time 24x7 Shift Environment (4 days on - 4 days off) About the Role We are looking for an experienced Performance Manager to play a critical role within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality delivery of service operations across a 24x7 service landscape. You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels are met and customers receive a reliable and responsive service. Acting as a key point of coordination across multiple teams, you will drive service excellence, continuous improvement and operational resilience. Key Responsibilities: Lead service operations during shift, ensuring seamless 24x7 service coverage Take ownership of major incidents, acting as escalation point and ensuring effective resolution Monitor and drive performance against SLAs, OLAs and KPIs, identifying trends and improvements Oversee all tickets within the service management platform, ensuring full lifecycle management Coordinate across internal teams, field engineers, and external partners to ensure aligned service delivery Ensure adherence to core Service Management processes (Incident, Change, Problem, Request, Knowledge) Provide regular reporting on incident trends, performance metrics and service improvements Maintain business continuity and ensure contingency plans are followed during shift Support and lead team members, fostering a culture of accountability, collaboration and continuous improvement Communicate clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift-based operational environment is highly desirable Qualifications ITIL Foundation (or equivalent) preferred Relevant experience in Service Desk, NOC or Managed Services environments Degree or equivalent professional experience desirable What You'll Bring A strong sense of ownership and accountability The ability to remain calm and effective under pressure A collaborative mindset with the confidence to influence outcomes A passion for delivering high-quality service and continuous improvement Why Apply? This is an opportunity to play a key role in a critical operations environment where your decisions directly impact service performance and customer experience. You'll be part of a collaborative team focused on delivering excellence and driving meaningful improvements.
Mechanical Project Manager (Commercial Fit-Outs) £75,000 - £85,000 DOE + Professional Development + Expensed Travel + Company Benefits London Are you an experienced Mechanical Project Manager with a strong background in delivering mechanical works on commercial fit-out projects? This is a fantastic opportunity to join a forward-thinking and expanding business that is committed to supporting your professional growth and long-term career development. On offer is the opportunity to join a dynamic and fast-growing specialist in mechanical building services within the commercial fit-out sector. Known for delivering high-quality Cat A and Cat B projects, the business has built a strong reputation for reliability, technical expertise, and client-focused delivery. With a solid pipeline of secured work and a commitment to excellence, the company provides a collaborative environment where employees are supported, developed, and given the opportunity to progress as the business continues to expand. In this role, you will play a key part in leading the mechanical delivery of Cat A & Cat B fit-out projects. You will take full responsibility for managing subcontractors, engineers, and site teams, while overseeing project programmes, budget control, and procurement. You will be instrumental in ensuring projects are delivered successfully on time and within budget, while building and maintaining strong relationships with clients and key stakeholders. This role would suit a mechanically biased Project Manager with hands-on experience delivering mechanical packages on commercial fit-out projects, who is looking to progress within a forward-thinking and growing organisation. The Role: Lead mechanical services delivery on Cat A & Cat B commercial fit-out projects Manage subcontractors, engineers, and on-site teams Oversee project timelines, budget control, and procurement processes Conduct site inspections and produce progress reports The Person: Proven experience as a Mechanical Project Manager within the commercial fit-out sector (mechanical project fit-out experience essential) Strong knowledge of mechanical building services, installation, and commissioning Relevant mechanical engineering qualification or equivalent experience Reference: BBBH24894A If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 12, 2026
Full time
Mechanical Project Manager (Commercial Fit-Outs) £75,000 - £85,000 DOE + Professional Development + Expensed Travel + Company Benefits London Are you an experienced Mechanical Project Manager with a strong background in delivering mechanical works on commercial fit-out projects? This is a fantastic opportunity to join a forward-thinking and expanding business that is committed to supporting your professional growth and long-term career development. On offer is the opportunity to join a dynamic and fast-growing specialist in mechanical building services within the commercial fit-out sector. Known for delivering high-quality Cat A and Cat B projects, the business has built a strong reputation for reliability, technical expertise, and client-focused delivery. With a solid pipeline of secured work and a commitment to excellence, the company provides a collaborative environment where employees are supported, developed, and given the opportunity to progress as the business continues to expand. In this role, you will play a key part in leading the mechanical delivery of Cat A & Cat B fit-out projects. You will take full responsibility for managing subcontractors, engineers, and site teams, while overseeing project programmes, budget control, and procurement. You will be instrumental in ensuring projects are delivered successfully on time and within budget, while building and maintaining strong relationships with clients and key stakeholders. This role would suit a mechanically biased Project Manager with hands-on experience delivering mechanical packages on commercial fit-out projects, who is looking to progress within a forward-thinking and growing organisation. The Role: Lead mechanical services delivery on Cat A & Cat B commercial fit-out projects Manage subcontractors, engineers, and on-site teams Oversee project timelines, budget control, and procurement processes Conduct site inspections and produce progress reports The Person: Proven experience as a Mechanical Project Manager within the commercial fit-out sector (mechanical project fit-out experience essential) Strong knowledge of mechanical building services, installation, and commissioning Relevant mechanical engineering qualification or equivalent experience Reference: BBBH24894A If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
We are currently working with a Local Authority in the South West who are looking for a Programme Manager - Asset Management & Property Services to join their team. As Programme Manager you will lead the delivery of a major portfolio of complex, high-value capital projects across our diverse property estate. This is a pivotal role within the Asset Management and Property Services (AMPS) team, responsible for shaping, coordinating, and driving forward a multi-year programme of new-build developments, major refurbishments, and strategic asset improvements that support the Authority's long-term service and estate objectives Job: Programme Manager - Asset Management & Property Services Duration: 6 Months Start date: May 2026 Rate: £400-£600 per day via Umbrella, Inside IR35 Site presence: Hybrid Role Details Programme Leadership: Lead, manage, and continuously develop a programme of major capital projects from inception to completion, ensuring alignment with strategic priorities, service needs, and corporate outcomes Portfolio Planning & Governance: Establish and manage clear programme governance, reporting frameworks, risk management processes, and performance indicators to maintain control over time, cost, quality, and scope Stakeholder Engagement: Work closely with service areas, senior leadership, external partners, schools, and communities to ensure projects deliver maximum value and support service transformation Financial Management: Oversee programme-level budgets, forecasts, business cases, and funding approvals, ensuring strong financial discipline and compliance with Council standards Commissioning & Procurement: Lead strategic procurement approaches and commissioning strategies for design, consultancy, and construction services, ensuring best value and adherence to public sector procurement rules Technical Oversight: Provide programme-level assurance across design, statutory compliance, sustainability, and construction delivery, working with internal specialists and external technical teams Risk & Issue Management: Identify and mitigate programme-wide risks, commercial pressures, and interdependencies, proactively resolving issues that could impact delivery Requirements Proven experience managing large-scale, complex capital programmes in construction, property, or infrastructure Strong leadership and programme management skills, with the ability to manage multiple high-value projects concurrently Excellent stakeholder management and the ability to influence at all levels, including elected members and senior directors Robust understanding of construction delivery, regulatory frameworks, procurement, and contract management (e.g., NEC, JCT) Financial acumen with experience managing multi-million-pound budgets Professional qualifications such as MAPM, MCIOB, MRICS, PRINCE2, MSP, or equivalent experience Should this position be of interest to you, please apply or send an email with an updated copy of your CV to and myself or a member of the team will give you a call to discuss further At Venn Group, we endeavour to respond to all applications However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion
May 12, 2026
Contractor
We are currently working with a Local Authority in the South West who are looking for a Programme Manager - Asset Management & Property Services to join their team. As Programme Manager you will lead the delivery of a major portfolio of complex, high-value capital projects across our diverse property estate. This is a pivotal role within the Asset Management and Property Services (AMPS) team, responsible for shaping, coordinating, and driving forward a multi-year programme of new-build developments, major refurbishments, and strategic asset improvements that support the Authority's long-term service and estate objectives Job: Programme Manager - Asset Management & Property Services Duration: 6 Months Start date: May 2026 Rate: £400-£600 per day via Umbrella, Inside IR35 Site presence: Hybrid Role Details Programme Leadership: Lead, manage, and continuously develop a programme of major capital projects from inception to completion, ensuring alignment with strategic priorities, service needs, and corporate outcomes Portfolio Planning & Governance: Establish and manage clear programme governance, reporting frameworks, risk management processes, and performance indicators to maintain control over time, cost, quality, and scope Stakeholder Engagement: Work closely with service areas, senior leadership, external partners, schools, and communities to ensure projects deliver maximum value and support service transformation Financial Management: Oversee programme-level budgets, forecasts, business cases, and funding approvals, ensuring strong financial discipline and compliance with Council standards Commissioning & Procurement: Lead strategic procurement approaches and commissioning strategies for design, consultancy, and construction services, ensuring best value and adherence to public sector procurement rules Technical Oversight: Provide programme-level assurance across design, statutory compliance, sustainability, and construction delivery, working with internal specialists and external technical teams Risk & Issue Management: Identify and mitigate programme-wide risks, commercial pressures, and interdependencies, proactively resolving issues that could impact delivery Requirements Proven experience managing large-scale, complex capital programmes in construction, property, or infrastructure Strong leadership and programme management skills, with the ability to manage multiple high-value projects concurrently Excellent stakeholder management and the ability to influence at all levels, including elected members and senior directors Robust understanding of construction delivery, regulatory frameworks, procurement, and contract management (e.g., NEC, JCT) Financial acumen with experience managing multi-million-pound budgets Professional qualifications such as MAPM, MCIOB, MRICS, PRINCE2, MSP, or equivalent experience Should this position be of interest to you, please apply or send an email with an updated copy of your CV to and myself or a member of the team will give you a call to discuss further At Venn Group, we endeavour to respond to all applications However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion
BMC Recruitment Group is currently recruiting for a Technical Manager - Civil Engineer (Roads & Infrastructure) to join my client, a leading multidisciplinary engineering consultancy based in Edinburgh.About the Role- Competitive salary aligned to experience and location- Bonus schemes including loyalty bonus and qualifications award- Permanent position with full-time working hours- Comprehensive benefits package including contributory pension, personal health care plan, and life insurance- 33 days annual leave (inclusive of Public Holidays) with annual leave purchase and buy-back scheme- Interest-free travel loan- Career and professional development opportunities on high-profile projectsDuties/Responsibilities- Lead, coordinate, and review civil engineering design outputs, ensuring accuracy and compliance with industry standards- Oversee feasibility studies, technical assessments, and engineering analyses for infrastructure and development projects- Provide guidance across civil engineering disciplines, including highways, drainage, earthworks, and structural interfaces- Ensure designs meet regulatory requirements and align with my client's quality standards- Manage technical inputs from internal teams and work closely with project managers for efficient resource allocation and timely delivery- Conduct technical audits, risk reviews, and design checks to drive best practices in engineering processes- Mentor and develop engineering staff, fostering a collaborative and innovative working environment- Serve as the technical point of contact for clients, contractors, and regulatory bodies, supporting bid writing and business development initiativesAbout You- Degree in Civil Engineering (MEng/BEng or equivalent)- Chartered status (CEng, MICE or equivalent) preferred- Significant experience in civil engineering with design responsibility- Proven track record in delivering multidisciplinary infrastructure or development projects- Excellent communication, presentation, and organisational skills- Strong knowledge of UK design standards and regulatory frameworks- Exceptional leadership and stakeholder management skills- Experience in managing contract budgets and financial reporting- Full clean driving licenseTo apply for the position of Technical Manager - Civil Engineer (Roads & Infrastructure) at my client, please submit your CV and a cover letter detailing your relevant experience and qualifications. Join a team where your expertise will drive innovation and excellence in engineering.
May 12, 2026
Full time
BMC Recruitment Group is currently recruiting for a Technical Manager - Civil Engineer (Roads & Infrastructure) to join my client, a leading multidisciplinary engineering consultancy based in Edinburgh.About the Role- Competitive salary aligned to experience and location- Bonus schemes including loyalty bonus and qualifications award- Permanent position with full-time working hours- Comprehensive benefits package including contributory pension, personal health care plan, and life insurance- 33 days annual leave (inclusive of Public Holidays) with annual leave purchase and buy-back scheme- Interest-free travel loan- Career and professional development opportunities on high-profile projectsDuties/Responsibilities- Lead, coordinate, and review civil engineering design outputs, ensuring accuracy and compliance with industry standards- Oversee feasibility studies, technical assessments, and engineering analyses for infrastructure and development projects- Provide guidance across civil engineering disciplines, including highways, drainage, earthworks, and structural interfaces- Ensure designs meet regulatory requirements and align with my client's quality standards- Manage technical inputs from internal teams and work closely with project managers for efficient resource allocation and timely delivery- Conduct technical audits, risk reviews, and design checks to drive best practices in engineering processes- Mentor and develop engineering staff, fostering a collaborative and innovative working environment- Serve as the technical point of contact for clients, contractors, and regulatory bodies, supporting bid writing and business development initiativesAbout You- Degree in Civil Engineering (MEng/BEng or equivalent)- Chartered status (CEng, MICE or equivalent) preferred- Significant experience in civil engineering with design responsibility- Proven track record in delivering multidisciplinary infrastructure or development projects- Excellent communication, presentation, and organisational skills- Strong knowledge of UK design standards and regulatory frameworks- Exceptional leadership and stakeholder management skills- Experience in managing contract budgets and financial reporting- Full clean driving licenseTo apply for the position of Technical Manager - Civil Engineer (Roads & Infrastructure) at my client, please submit your CV and a cover letter detailing your relevant experience and qualifications. Join a team where your expertise will drive innovation and excellence in engineering.
