About the role: Ark Start nurseries are led by skilled early-years practitioners who create a rich blend of play based experiences and purposeful adult led learning. As a not for profit organisation, everything we do is focused on children, families, and community. We're looking for someone who brings genuine passion for working with young children-someone creative, knowledgeable, and deeply committed to shaping an exceptional early years environment. Our new Ark Start Earls Court nursery is preparing to open this summer. As our founding manager, you will play a key role in setting up the nursery and recruiting an inspiring Early Years team. You'll also have the unique opportunity to shape the way we do things - bringing your voice, expertise, and vision to the creation of high quality nursery provision for all children. This opening marks the ninth nursery in the Ark Start network, and you won't be doing it alone - you'll have the full support, guidance, and shared expertise of the entire Ark Start team as you bring this new setting to life. Our managers benefit from ongoing coaching and mentoring, ensuring you are supported both professionally and personally as you lead this exciting new provision. Personal Characteristics A genuine passion for working with developing their staff with a deep belief in their potential. Creativity, curiosity and the ability to bring joy, playfulness and warmth to early years learning. A strong commitment to inclusion, ensuring every child is valued and supported. Reflective, open to feedback and eager to learn through coaching and professional growth. Highly motivated with a strong drive for continuous improvement. Confident communicator who can build strong, positive relationships with families and professionals. Calm under pressure, with good judgement and the ability to make decisions in the best interests of children. Values driven, aligned with Ark Start's mission and committed to high quality nursery provision for all children. Qualifications and Experience: Essential: A full and relevant L3 Early Childhood Educator qualification (or equivalent) At least 3 years' experience working as a room leader or above Demonstratable knowledge of the Early Years Foundation Stage Statutory Framework Desirable: Full and relevant Level 5 or Level 6 qualification in Early Years or Leadership and Management (e.g., Early Years Teacher Status, BA in Early Childhood Studies). Knowledge of SEND (Special Educational Needs and Disabilities) best practice and the SEND Code of Practice Experience of being a DSL or DDSL within a nursery Key Responsibilities: To create a nurturing, fun, safe and caring nursery environment that meets the needs of every child To implement the Ark Start curriculum To ensure compliance to all Ark Start and statutory policies To lead on nursery improvement and engage with regular coaching and monitoring of the provision and ensure the nursery is constantly improving Actively promote the safety and welfare of our children and young people Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Ensure the management information system is up to date Ensure the 'look and feel' of the nursery is in line with Ark Start expectations and values To be the Designated SENDCo; to regularly assess impact of provision put in place for initial concern and SEND children as well as work closely with families and play partners to ensure individual children's needs are being fully met. To be DSL and ensure all safeguarding policies and risk assessments are up to date, kept under review and that all staff are following them To write and keep up to date all Risk Assessments and ensure all staff are aware of and following these To ensure full occupancy and operate nursery at break even Work with colleagues, children, and families to develop a strong nursery community including delivery of family workshops and programmes to support children's progress
Apr 22, 2026
Full time
About the role: Ark Start nurseries are led by skilled early-years practitioners who create a rich blend of play based experiences and purposeful adult led learning. As a not for profit organisation, everything we do is focused on children, families, and community. We're looking for someone who brings genuine passion for working with young children-someone creative, knowledgeable, and deeply committed to shaping an exceptional early years environment. Our new Ark Start Earls Court nursery is preparing to open this summer. As our founding manager, you will play a key role in setting up the nursery and recruiting an inspiring Early Years team. You'll also have the unique opportunity to shape the way we do things - bringing your voice, expertise, and vision to the creation of high quality nursery provision for all children. This opening marks the ninth nursery in the Ark Start network, and you won't be doing it alone - you'll have the full support, guidance, and shared expertise of the entire Ark Start team as you bring this new setting to life. Our managers benefit from ongoing coaching and mentoring, ensuring you are supported both professionally and personally as you lead this exciting new provision. Personal Characteristics A genuine passion for working with developing their staff with a deep belief in their potential. Creativity, curiosity and the ability to bring joy, playfulness and warmth to early years learning. A strong commitment to inclusion, ensuring every child is valued and supported. Reflective, open to feedback and eager to learn through coaching and professional growth. Highly motivated with a strong drive for continuous improvement. Confident communicator who can build strong, positive relationships with families and professionals. Calm under pressure, with good judgement and the ability to make decisions in the best interests of children. Values driven, aligned with Ark Start's mission and committed to high quality nursery provision for all children. Qualifications and Experience: Essential: A full and relevant L3 Early Childhood Educator qualification (or equivalent) At least 3 years' experience working as a room leader or above Demonstratable knowledge of the Early Years Foundation Stage Statutory Framework Desirable: Full and relevant Level 5 or Level 6 qualification in Early Years or Leadership and Management (e.g., Early Years Teacher Status, BA in Early Childhood Studies). Knowledge of SEND (Special Educational Needs and Disabilities) best practice and the SEND Code of Practice Experience of being a DSL or DDSL within a nursery Key Responsibilities: To create a nurturing, fun, safe and caring nursery environment that meets the needs of every child To implement the Ark Start curriculum To ensure compliance to all Ark Start and statutory policies To lead on nursery improvement and engage with regular coaching and monitoring of the provision and ensure the nursery is constantly improving Actively promote the safety and welfare of our children and young people Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy Ensure the management information system is up to date Ensure the 'look and feel' of the nursery is in line with Ark Start expectations and values To be the Designated SENDCo; to regularly assess impact of provision put in place for initial concern and SEND children as well as work closely with families and play partners to ensure individual children's needs are being fully met. To be DSL and ensure all safeguarding policies and risk assessments are up to date, kept under review and that all staff are following them To write and keep up to date all Risk Assessments and ensure all staff are aware of and following these To ensure full occupancy and operate nursery at break even Work with colleagues, children, and families to develop a strong nursery community including delivery of family workshops and programmes to support children's progress
Berry Recruitment is out looking for Customer Service Coordinator on a temp to perm basis. Temp to Perm Contract - Initially 9 -12 Months with possibility to stay permanent afterwards. Pay 12.80 up to 13.40 an hour - depending on experience (weekly pay) Monday to Friday - 8am till 4pm Start Date - ASAP Duties: Customer Service Prioritise and process customer orders, requests or queries submitted by telephone or email Contact all live sites daily ensuring full-service delivery and operational excellence have been achieved. Investigate and resolve customer complaints quickly and efficiently Maintain thorough and accurate customer service records using Blue Box internal systems Communicate to your manager and a director any concerns you may have with any customer or supplier Duties: Operations Follow and adhere to the 5-stage process for all client and supplier accounts Procurement Duty of care Project Live Reporting Completion Obtain tonnages from all services delivered the previous day, ensuring any discrepancies between rate card and actual are updated in the system, to enable accurate invoicing Ensure all supplier invoices are checked and signed off in line with internal process, ensuring the details are accurate and in line with what's been agreed Identify profit opportunities within existing and new clients using the Procurement Process Update internal communication boards with any new site services or sites removed weekly Ensure housekeeping procedures are followed and maintained on all internal systems, individual workspaces, and communal areas. Provide direct admin support as and when needed, including diary management, scheduling appointments, and maintaining filing systems and accounts. What you need to have: Strong communications skills Previous experience in a similar role Customer Focused with a problem-solving attitude Ability to type, have knowledge of Microsoft office and other commonly used It systems. If you are interested, please apply with an up to date CV - CV's are being reviewed on a daily basis. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 22, 2026
Contractor
Berry Recruitment is out looking for Customer Service Coordinator on a temp to perm basis. Temp to Perm Contract - Initially 9 -12 Months with possibility to stay permanent afterwards. Pay 12.80 up to 13.40 an hour - depending on experience (weekly pay) Monday to Friday - 8am till 4pm Start Date - ASAP Duties: Customer Service Prioritise and process customer orders, requests or queries submitted by telephone or email Contact all live sites daily ensuring full-service delivery and operational excellence have been achieved. Investigate and resolve customer complaints quickly and efficiently Maintain thorough and accurate customer service records using Blue Box internal systems Communicate to your manager and a director any concerns you may have with any customer or supplier Duties: Operations Follow and adhere to the 5-stage process for all client and supplier accounts Procurement Duty of care Project Live Reporting Completion Obtain tonnages from all services delivered the previous day, ensuring any discrepancies between rate card and actual are updated in the system, to enable accurate invoicing Ensure all supplier invoices are checked and signed off in line with internal process, ensuring the details are accurate and in line with what's been agreed Identify profit opportunities within existing and new clients using the Procurement Process Update internal communication boards with any new site services or sites removed weekly Ensure housekeeping procedures are followed and maintained on all internal systems, individual workspaces, and communal areas. Provide direct admin support as and when needed, including diary management, scheduling appointments, and maintaining filing systems and accounts. What you need to have: Strong communications skills Previous experience in a similar role Customer Focused with a problem-solving attitude Ability to type, have knowledge of Microsoft office and other commonly used It systems. If you are interested, please apply with an up to date CV - CV's are being reviewed on a daily basis. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
15-Month Fixed-Term Maternity Cover The Principal Operations Manager (POM) - Area 12 (Maternity Cover) is a temporary senior leadership role within the Area 12 Senior Management Team, accountable for maintaining safe, compliant and stable day-to-day operational delivery across the Area 12 Strategic Highways Maintenance & Response contract during a defined period of maternity leave. The role is intended as a step-in continuity position , providing experienced leadership and operational grip to ensure performance, safety and client confidence are maintained, rather than driving structural or strategic change. Area 12 is a geographically dispersed, high-profile Strategic Roads Network contract operating 24/7 across multiple depots, delivering routine and cyclic maintenance, defect response and incident management for National Highways across Yorkshire & North Humberside. This maternity cover role provides operational continuity , ensuring existing ways of working, leadership structures and performance controls remain effective throughout the cover period. What You'll Do: Key Accountabilities Operational Continuity & Control Provide clear senior operational leadership across routine maintenance, reactive defects, cyclic works and incident response . Maintain operational grip across depots, frontline teams and control functions to ensure consistent service delivery. Act as a senior escalation point for operational issues, incidents and unplanned events, ensuring calm, proportionate and timely decision-making. Health, Safety & Compliance Maintain a strong Safety First culture , ensuring existing safety systems, controls and behaviours are consistently applied. Ensure operational teams continue to comply with National Highways requirements, Amey procedures and statutory obligations. Support incident reviews, audits and assurance activity, embedding learning without introducing unnecessary change. Client & Performance Stability Maintain effective day-to-day operational relationships with National Highways Area 12 representatives , providing confidence in continuity of leadership and delivery. Monitor and manage performance against contractual KPIs and operational measures, escalating risks early and proportionately. Support existing governance, reporting and review forums (CVRs, audits, operational reviews). People Leadership Provide clear leadership, support and direction to Operations Managers, Supervisors and operational leadership teams . Maintain existing performance management arrangements and engagement rhythms. Support team stability, wellbeing and resilience during the maternity cover period. Commercial & Delivery Awareness Support commercial outcomes through consistent application of agreed delivery plans, self-delivery strategies and productivity expectations. Work collaboratively with Commercial, Planning and Construction leads to maintain alignment between operations, cost and programme. Avoid unnecessary changes to commercial or operational models unless required for risk management. Senior Management Team Role Member of the Area 12 Senior Management Team , reporting directly to the Account Director . Works collaboratively with Principal Construction, Commercial, Planning, Performance & Assurance, Safety, Digital and Finance leads. Supports collective SMT leadership and decision-making during the maternity cover period. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Skills, Knowledge & Experience Essential Proven senior operational leadership experience within highway maintenance or similar infrastructure environments . Strong understanding of National Highways operational requirements and live-network delivery. Experience leading large, multi-disciplinary operational teams across multiple sites. Confident decision-maker in live operational and incident environments. Pragmatic, steady leadership style focused on continuity, stability and risk management . Qualifications (Desirable) Relevant operational, construction or engineering qualification. IOSH, NEBOSH or equivalent health & safety qualification If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruitment team for this role, at (url removed)
Apr 22, 2026
Full time
15-Month Fixed-Term Maternity Cover The Principal Operations Manager (POM) - Area 12 (Maternity Cover) is a temporary senior leadership role within the Area 12 Senior Management Team, accountable for maintaining safe, compliant and stable day-to-day operational delivery across the Area 12 Strategic Highways Maintenance & Response contract during a defined period of maternity leave. The role is intended as a step-in continuity position , providing experienced leadership and operational grip to ensure performance, safety and client confidence are maintained, rather than driving structural or strategic change. Area 12 is a geographically dispersed, high-profile Strategic Roads Network contract operating 24/7 across multiple depots, delivering routine and cyclic maintenance, defect response and incident management for National Highways across Yorkshire & North Humberside. This maternity cover role provides operational continuity , ensuring existing ways of working, leadership structures and performance controls remain effective throughout the cover period. What You'll Do: Key Accountabilities Operational Continuity & Control Provide clear senior operational leadership across routine maintenance, reactive defects, cyclic works and incident response . Maintain operational grip across depots, frontline teams and control functions to ensure consistent service delivery. Act as a senior escalation point for operational issues, incidents and unplanned events, ensuring calm, proportionate and timely decision-making. Health, Safety & Compliance Maintain a strong Safety First culture , ensuring existing safety systems, controls and behaviours are consistently applied. Ensure operational teams continue to comply with National Highways requirements, Amey procedures and statutory obligations. Support incident reviews, audits and assurance activity, embedding learning without introducing unnecessary change. Client & Performance Stability Maintain effective day-to-day operational relationships with National Highways Area 12 representatives , providing confidence in continuity of leadership and delivery. Monitor and manage performance against contractual KPIs and operational measures, escalating risks early and proportionately. Support existing governance, reporting and review forums (CVRs, audits, operational reviews). People Leadership Provide clear leadership, support and direction to Operations Managers, Supervisors and operational leadership teams . Maintain existing performance management arrangements and engagement rhythms. Support team stability, wellbeing and resilience during the maternity cover period. Commercial & Delivery Awareness Support commercial outcomes through consistent application of agreed delivery plans, self-delivery strategies and productivity expectations. Work collaboratively with Commercial, Planning and Construction leads to maintain alignment between operations, cost and programme. Avoid unnecessary changes to commercial or operational models unless required for risk management. Senior Management Team Role Member of the Area 12 Senior Management Team , reporting directly to the Account Director . Works collaboratively with Principal Construction, Commercial, Planning, Performance & Assurance, Safety, Digital and Finance leads. Supports collective SMT leadership and decision-making during the maternity cover period. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Skills, Knowledge & Experience Essential Proven senior operational leadership experience within highway maintenance or similar infrastructure environments . Strong understanding of National Highways operational requirements and live-network delivery. Experience leading large, multi-disciplinary operational teams across multiple sites. Confident decision-maker in live operational and incident environments. Pragmatic, steady leadership style focused on continuity, stability and risk management . Qualifications (Desirable) Relevant operational, construction or engineering qualification. IOSH, NEBOSH or equivalent health & safety qualification If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruitment team for this role, at (url removed)
Operations Manager - Facilities Services Location: London (Hybrid - site visits required)Contract: PermanentSalary: Competitive + Car Allowance + Private Healthcare + Flexible Benefits About the Role We have an exciting opportunity for an experienced Operations Manager to join our Facilities Services division at NG Bailey, taking full ownership of service delivery, operational performance, and people leadership across a significant London portfolio. This is a high-impact leadership role, ideal for someone who thrives on driving operational excellence, developing high-performing teams, and maintaining outstanding client relationships. You'll take operational responsibility for four major accounts - spanning whole-building maintenance to complex trading floor environments - as well as strategic oversight of our London Mobile Team, which delivers services across 35 demise contracts throughout the capital. You'll be the driving force behind day-to-day operations, ensuring every contract we deliver meets the highest standards of safety, compliance, and client satisfaction. Key Responsibilities Leading, coaching, and developing a team of Contract Managers, creating a culture of accountability, high performance, and continuous improvement across all sites. Taking full operational ownership of a diverse London portfolio, ensuring consistent, compliant, and commercially sound service delivery. Acting as a senior point of escalation for clients, building trusted, long-term relationships through structured reviews, proactive communication, and visible leadership on site. Owning full P&L accountability - driving accurate forecasting, cost control, and the delivery of profitable outcomes across your portfolio. Championing health, safety, and statutory compliance, embedding a zero-compromise safety culture across all contracts and teams. Overseeing the delivery of hard FM services, including planned and reactive maintenance across a varied estate of commercial buildings. Partnering with internal technical, energy, and support functions to identify efficiencies, drive innovation, and continuously add value for clients. Representing NG Bailey's values - safety, integrity, and service excellence - in everything you do. What We're Looking For We're looking for a decisive, commercially sharp operations leader who can manage complexity, inspire teams, and consistently deliver against client and business expectations. You'll be equally comfortable in the boardroom and on site - someone who leads from the front and sets the standard for those around them. You'll bring: Strong technical qualifications in mechanical or electrical engineering (essential). Substantial experience in an operational leadership role within hard FM, building services, or a related environment. A proven ability to manage multi-site operations and lead Contract Managers or similar senior operational staff. Strong commercial acumen, with demonstrable experience managing P&L, controlling costs, and delivering profitable contracts. A solid understanding of statutory compliance, H&S legislation, and audit frameworks within a hard FM context. The confidence and credibility to manage senior client relationships, lead structured reviews, and handle escalations with professionalism. A proactive, solutions-focused mindset and a passion for continuous improvement and operational best practice. Why Join NG Bailey? We're one of the UK's leading independent engineering and services businesses, with a proud history and an ambitious future. Joining us means being part of a team that genuinely values its people, invests in their development, and gives them the autonomy to make a real impact. We're always evolving our benefits to attract and retain the best talent. Here's what you can expect: Car or Car Allowance 25 Days Holiday + Bank Holidays (with the option to buy or sell additional days) Pension with up to 8% employer contribution Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Employee Assistance Programme (mental health, counselling, and legal advice) Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, Tax-Free Bikes, and more Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 22, 2026
Full time
Operations Manager - Facilities Services Location: London (Hybrid - site visits required)Contract: PermanentSalary: Competitive + Car Allowance + Private Healthcare + Flexible Benefits About the Role We have an exciting opportunity for an experienced Operations Manager to join our Facilities Services division at NG Bailey, taking full ownership of service delivery, operational performance, and people leadership across a significant London portfolio. This is a high-impact leadership role, ideal for someone who thrives on driving operational excellence, developing high-performing teams, and maintaining outstanding client relationships. You'll take operational responsibility for four major accounts - spanning whole-building maintenance to complex trading floor environments - as well as strategic oversight of our London Mobile Team, which delivers services across 35 demise contracts throughout the capital. You'll be the driving force behind day-to-day operations, ensuring every contract we deliver meets the highest standards of safety, compliance, and client satisfaction. Key Responsibilities Leading, coaching, and developing a team of Contract Managers, creating a culture of accountability, high performance, and continuous improvement across all sites. Taking full operational ownership of a diverse London portfolio, ensuring consistent, compliant, and commercially sound service delivery. Acting as a senior point of escalation for clients, building trusted, long-term relationships through structured reviews, proactive communication, and visible leadership on site. Owning full P&L accountability - driving accurate forecasting, cost control, and the delivery of profitable outcomes across your portfolio. Championing health, safety, and statutory compliance, embedding a zero-compromise safety culture across all contracts and teams. Overseeing the delivery of hard FM services, including planned and reactive maintenance across a varied estate of commercial buildings. Partnering with internal technical, energy, and support functions to identify efficiencies, drive innovation, and continuously add value for clients. Representing NG Bailey's values - safety, integrity, and service excellence - in everything you do. What We're Looking For We're looking for a decisive, commercially sharp operations leader who can manage complexity, inspire teams, and consistently deliver against client and business expectations. You'll be equally comfortable in the boardroom and on site - someone who leads from the front and sets the standard for those around them. You'll bring: Strong technical qualifications in mechanical or electrical engineering (essential). Substantial experience in an operational leadership role within hard FM, building services, or a related environment. A proven ability to manage multi-site operations and lead Contract Managers or similar senior operational staff. Strong commercial acumen, with demonstrable experience managing P&L, controlling costs, and delivering profitable contracts. A solid understanding of statutory compliance, H&S legislation, and audit frameworks within a hard FM context. The confidence and credibility to manage senior client relationships, lead structured reviews, and handle escalations with professionalism. A proactive, solutions-focused mindset and a passion for continuous improvement and operational best practice. Why Join NG Bailey? We're one of the UK's leading independent engineering and services businesses, with a proud history and an ambitious future. Joining us means being part of a team that genuinely values its people, invests in their development, and gives them the autonomy to make a real impact. We're always evolving our benefits to attract and retain the best talent. Here's what you can expect: Car or Car Allowance 25 Days Holiday + Bank Holidays (with the option to buy or sell additional days) Pension with up to 8% employer contribution Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Employee Assistance Programme (mental health, counselling, and legal advice) Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, Tax-Free Bikes, and more Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Finance Administrator to join our growing team in Glasgow! The Role: Ensure QHSE documentation is maintained and readily available using CBRE systems eLogbooks, Hazard Reports, training & competency records, PPE, toolbox talks. Manage CAFM system as key user on site including PPM records, reactives and reporting. Schedule engineers across our client sites. Take calls from the client & send jobs to engineers. Collate and process timesheets and expenses weekly. Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Create/raise Extra Works jobs. Create accurate Purchase Orders in a timely manner. Regularly review and process supplier invoices. Raise sales invoices (complete billing) in line with company deadlines at the correct margin. Run and review Profit & Loss reports monthly and influence P&L result. Run & review debt report weekly. Review all open orders & follow up. Details Monday - Friday 8am - 4.30pm Hybrid option once trained Qualifications & Experience Proven experience in a similar administrative role Experience within the FM industry is advantageous Experience with invoices/raising POs For more information email or apply now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Apr 22, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Finance Administrator to join our growing team in Glasgow! The Role: Ensure QHSE documentation is maintained and readily available using CBRE systems eLogbooks, Hazard Reports, training & competency records, PPE, toolbox talks. Manage CAFM system as key user on site including PPM records, reactives and reporting. Schedule engineers across our client sites. Take calls from the client & send jobs to engineers. Collate and process timesheets and expenses weekly. Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Create/raise Extra Works jobs. Create accurate Purchase Orders in a timely manner. Regularly review and process supplier invoices. Raise sales invoices (complete billing) in line with company deadlines at the correct margin. Run and review Profit & Loss reports monthly and influence P&L result. Run & review debt report weekly. Review all open orders & follow up. Details Monday - Friday 8am - 4.30pm Hybrid option once trained Qualifications & Experience Proven experience in a similar administrative role Experience within the FM industry is advantageous Experience with invoices/raising POs For more information email or apply now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Get Staffed Online Recruitment Limited
Southampton, Hampshire
Deputy House Leader Our client's mission is to support young people from a variety of backgrounds, including (but not limited to) those with mental health concerns, care leavers, neurodivergence and unaccompanied asylum-seeking children. They focus on fostering independence and personal responsibility, providing tailored services that empower people with the skills, resilience, and support needed to make informed decisions that positively shape their futures. Their goal is to enable them to pursue their aspirations and lead fulfilling, autonomous lives. The Role The Deputy House Leader will be responsible for leading and supporting young people with diverse abilities many of whom may have experienced trauma or Adverse Childhood Experiences (ACEs) in a supportive living environment. Our client's supported living accommodation properties offer a range of support, from high needs through to a move on model, all of which are designed with the young people at their heart and to ensure they develop the skills necessary for independent living. This role requires a trauma-informed approach, providing compassionate, hands-on assistance while promoting safety, stability, and empowerment. The Deputy House Leader will also support the House Lead in supervising a team of support staff, ensuring the highest quality of support is delivered and that the individual needs and wellbeing of each young person are consistently met. Duties: Oversee the implementation of individual support plans and risk assessments for each young person, in consultation with the young person, their professional network and trusted adults. Support the House Leader with supervising and directing the work of Support Workers, ensuring direct reports receive ongoing training and regular supervisions as well as giving new team members a thorough house induction, to ensure the delivery of high-quality support services to young people. Ensure compliance with all CQC and Ofsted regulatory requirements, including licensing, health and safety regulations, and national guidelines. Reporting of Health and Safety concerns, safeguarding incidents, and on-going maintenance issues to the House Leader / Service Manager as well as overseeing the maintenance of the physical premises. Foster a positive and inclusive culture at the facility, promoting residents' participation in community activities and events. To act as the on-call point of contact within a dedicated on-call team which is determined by a weekly rota basis. In the absence of the House Leader, to stand in as lead for the team and young people and act as a designated safeguarding lead for the home. Candidate Attributes and Desirable Skills: Level 4 Adult Social Care / Children and Young People or equivalent or working towards. Previous experience working with individuals with a range of complex needs, or other related populations, like in a residential or community-based setting. Demonstrated leadership skills, including the ability to supervise and direct the work of others. Strong communication skills, including the ability to work effectively with external stakeholders including family members, healthcare / local authority providers, and community partners. Ability to maintain confidentiality and respect residents' privacy and autonomy. As a 24/7 service which operates 365 days a year, the ability to work flexible hours, including some weekends if necessary is required. You will embody our client's values - PRAISE: Passion - Bring energy, commitment, and heart to everything you do, showing genuine care for the young people they support. Respect - Treat every individual with dignity, understanding their unique story and valuing their voice and choices. Advocacy - Stand up for and alongside young people, helping them access opportunities, support, and services they're entitled to. Innovation - Be open to new ideas and creative approaches that improve the way they work and the outcomes for young people. Sense of Fun - Create moments of joy and connection, making their spaces feel positive, welcoming, and uplifting. Empowerment - Support young people to build confidence, make decisions, and take control of their own lives In return you will receive: 30 days holiday (inclusive of bank holidays) with additional days rewarded with long service. Regular supervision, support, and ongoing training opportunities. Support available for relevant health and social care qualifications. Gym membership. Health and wellbeing programme. Blue Light Discount card. Day off for your birthday (after successful completion of probation). Buy/bank holiday scheme (after successful completion of probation). Company sick pay. Interested? If you're passionate about making a meaningful difference in somebody's life, our client would love to hear from you.
Apr 22, 2026
Full time
Deputy House Leader Our client's mission is to support young people from a variety of backgrounds, including (but not limited to) those with mental health concerns, care leavers, neurodivergence and unaccompanied asylum-seeking children. They focus on fostering independence and personal responsibility, providing tailored services that empower people with the skills, resilience, and support needed to make informed decisions that positively shape their futures. Their goal is to enable them to pursue their aspirations and lead fulfilling, autonomous lives. The Role The Deputy House Leader will be responsible for leading and supporting young people with diverse abilities many of whom may have experienced trauma or Adverse Childhood Experiences (ACEs) in a supportive living environment. Our client's supported living accommodation properties offer a range of support, from high needs through to a move on model, all of which are designed with the young people at their heart and to ensure they develop the skills necessary for independent living. This role requires a trauma-informed approach, providing compassionate, hands-on assistance while promoting safety, stability, and empowerment. The Deputy House Leader will also support the House Lead in supervising a team of support staff, ensuring the highest quality of support is delivered and that the individual needs and wellbeing of each young person are consistently met. Duties: Oversee the implementation of individual support plans and risk assessments for each young person, in consultation with the young person, their professional network and trusted adults. Support the House Leader with supervising and directing the work of Support Workers, ensuring direct reports receive ongoing training and regular supervisions as well as giving new team members a thorough house induction, to ensure the delivery of high-quality support services to young people. Ensure compliance with all CQC and Ofsted regulatory requirements, including licensing, health and safety regulations, and national guidelines. Reporting of Health and Safety concerns, safeguarding incidents, and on-going maintenance issues to the House Leader / Service Manager as well as overseeing the maintenance of the physical premises. Foster a positive and inclusive culture at the facility, promoting residents' participation in community activities and events. To act as the on-call point of contact within a dedicated on-call team which is determined by a weekly rota basis. In the absence of the House Leader, to stand in as lead for the team and young people and act as a designated safeguarding lead for the home. Candidate Attributes and Desirable Skills: Level 4 Adult Social Care / Children and Young People or equivalent or working towards. Previous experience working with individuals with a range of complex needs, or other related populations, like in a residential or community-based setting. Demonstrated leadership skills, including the ability to supervise and direct the work of others. Strong communication skills, including the ability to work effectively with external stakeholders including family members, healthcare / local authority providers, and community partners. Ability to maintain confidentiality and respect residents' privacy and autonomy. As a 24/7 service which operates 365 days a year, the ability to work flexible hours, including some weekends if necessary is required. You will embody our client's values - PRAISE: Passion - Bring energy, commitment, and heart to everything you do, showing genuine care for the young people they support. Respect - Treat every individual with dignity, understanding their unique story and valuing their voice and choices. Advocacy - Stand up for and alongside young people, helping them access opportunities, support, and services they're entitled to. Innovation - Be open to new ideas and creative approaches that improve the way they work and the outcomes for young people. Sense of Fun - Create moments of joy and connection, making their spaces feel positive, welcoming, and uplifting. Empowerment - Support young people to build confidence, make decisions, and take control of their own lives In return you will receive: 30 days holiday (inclusive of bank holidays) with additional days rewarded with long service. Regular supervision, support, and ongoing training opportunities. Support available for relevant health and social care qualifications. Gym membership. Health and wellbeing programme. Blue Light Discount card. Day off for your birthday (after successful completion of probation). Buy/bank holiday scheme (after successful completion of probation). Company sick pay. Interested? If you're passionate about making a meaningful difference in somebody's life, our client would love to hear from you.
Get Staffed Online Recruitment Limited
Southampton, Hampshire
Our client's mission is to support young people from a variety of backgrounds, including (but not limited to) those with mental health concerns, care leavers, neurodivergence and unaccompanied asylum-seeking children. They focus on fostering independence and personal responsibility, providing tailored services that empower people with the skills, resilience, and support needed to make informed decisions that positively shape their futures. Their goal is to enable them to pursue their aspirations and lead fulfilling, autonomous lives. The Role The House Leader will be responsible for leading and supporting young people with diverse abilities many of whom may have experienced trauma or Adverse Childhood Experiences (ACEs) in a supportive living environment. Their supported living accommodation properties offer a range of support, from high needs through to a move on model, all of which are designed with the young people at their heart and to ensure they develop the skills necessary for independent living. This role requires a trauma-informed approach, providing compassionate, hands-on assistance while promoting safety, stability, and empowerment. The House Leader will also lead and supervise a team of support staff, ensuring the highest quality of support is delivered and that the individual needs and well-being of each young person are consistently met. Duties: Oversee the implementation of individual support plans and risk assessments for each young person, in consultation with the young person, their professional network and trusted adults. Supervise and direct the work of Support Workers, ensuring direct reports receive ongoing training and regular supervisions as well as giving new team members a thorough house induction, to ensure the delivery of high-quality support services to young people. Ensure compliance with all CQC and Ofsted regulatory requirements, including licensing, health and safety regulations, and national guidelines. Reporting of Health and Safety concerns, safeguarding incidents, and on-going maintenance issues to the Service Manager as well as overseeing the maintenance of the physical premises. Foster a positive and inclusive culture at the facility, promoting residents' participation in community activities and events. To act as the on-call point of contact within a dedicated on-call team which is determined by a weekly rota basis. Candidate Attributes and Desirable Skills: Level 4 Adult Social Care / Children and Young People or equivalent or working towards. Previous experience working with individuals with a range of complex needs, or other related populations, like in a residential or community-based setting. Demonstrated leadership skills, including the ability to supervise and direct the work of others. Strong communication skills, including the ability to work effectively with external stakeholders including family members, healthcare / local authority providers, and community partners. Ability to maintain confidentiality and respect residents' privacy and autonomy. As a 24/7 service which operates 365 days a year, the ability to work flexible hours, including some weekends if necessary is required. You will embody our client's values - PRAISE: Passion - Bring energy, commitment, and heart to everything you do, showing genuine care for the young people they support. Respect - Treat every individual with dignity, understanding their unique story and valuing their voice and choices. Advocacy - Stand up for and alongside young people, helping them access opportunities, support, and services they're entitled to. Innovation - Be open to new ideas and creative approaches that improve the way we work and the outcomes for young people. Sense of Fun - Create moments of joy and connection, making their spaces feel positive, welcoming, and uplifting. Empowerment - Support young people to build confidence, make decisions, and take control of their own lives. In return you will receive: 30 days holiday (inclusive of bank holidays) with additional days rewarded with long service. Regular supervision, support, and ongoing training opportunities. Support available for relevant health and social care qualifications. Gym membership. Health and wellbeing programme. Blue Light Discount card. Day off for your birthday (after successful completion of probation). Buy / Bank holiday scheme (after successful completion of probation). Company sick pay. Interested? If you're passionate about making a meaningful difference in somebody's life, they'd love to hear from you.
Apr 22, 2026
Full time
Our client's mission is to support young people from a variety of backgrounds, including (but not limited to) those with mental health concerns, care leavers, neurodivergence and unaccompanied asylum-seeking children. They focus on fostering independence and personal responsibility, providing tailored services that empower people with the skills, resilience, and support needed to make informed decisions that positively shape their futures. Their goal is to enable them to pursue their aspirations and lead fulfilling, autonomous lives. The Role The House Leader will be responsible for leading and supporting young people with diverse abilities many of whom may have experienced trauma or Adverse Childhood Experiences (ACEs) in a supportive living environment. Their supported living accommodation properties offer a range of support, from high needs through to a move on model, all of which are designed with the young people at their heart and to ensure they develop the skills necessary for independent living. This role requires a trauma-informed approach, providing compassionate, hands-on assistance while promoting safety, stability, and empowerment. The House Leader will also lead and supervise a team of support staff, ensuring the highest quality of support is delivered and that the individual needs and well-being of each young person are consistently met. Duties: Oversee the implementation of individual support plans and risk assessments for each young person, in consultation with the young person, their professional network and trusted adults. Supervise and direct the work of Support Workers, ensuring direct reports receive ongoing training and regular supervisions as well as giving new team members a thorough house induction, to ensure the delivery of high-quality support services to young people. Ensure compliance with all CQC and Ofsted regulatory requirements, including licensing, health and safety regulations, and national guidelines. Reporting of Health and Safety concerns, safeguarding incidents, and on-going maintenance issues to the Service Manager as well as overseeing the maintenance of the physical premises. Foster a positive and inclusive culture at the facility, promoting residents' participation in community activities and events. To act as the on-call point of contact within a dedicated on-call team which is determined by a weekly rota basis. Candidate Attributes and Desirable Skills: Level 4 Adult Social Care / Children and Young People or equivalent or working towards. Previous experience working with individuals with a range of complex needs, or other related populations, like in a residential or community-based setting. Demonstrated leadership skills, including the ability to supervise and direct the work of others. Strong communication skills, including the ability to work effectively with external stakeholders including family members, healthcare / local authority providers, and community partners. Ability to maintain confidentiality and respect residents' privacy and autonomy. As a 24/7 service which operates 365 days a year, the ability to work flexible hours, including some weekends if necessary is required. You will embody our client's values - PRAISE: Passion - Bring energy, commitment, and heart to everything you do, showing genuine care for the young people they support. Respect - Treat every individual with dignity, understanding their unique story and valuing their voice and choices. Advocacy - Stand up for and alongside young people, helping them access opportunities, support, and services they're entitled to. Innovation - Be open to new ideas and creative approaches that improve the way we work and the outcomes for young people. Sense of Fun - Create moments of joy and connection, making their spaces feel positive, welcoming, and uplifting. Empowerment - Support young people to build confidence, make decisions, and take control of their own lives. In return you will receive: 30 days holiday (inclusive of bank holidays) with additional days rewarded with long service. Regular supervision, support, and ongoing training opportunities. Support available for relevant health and social care qualifications. Gym membership. Health and wellbeing programme. Blue Light Discount card. Day off for your birthday (after successful completion of probation). Buy / Bank holiday scheme (after successful completion of probation). Company sick pay. Interested? If you're passionate about making a meaningful difference in somebody's life, they'd love to hear from you.
The Director, Global Customer Support will lead a global organisation delivering world class application, product & Saas support to tier one and tier two financial services institutions, covering 24 7 application support and a team of Service Delivery Managers responsible for a mission critical SaaS platform. Job Description Role Responsibilities Lead global 24 7 application support and SaaS operations teams, ensuring robust, compliant, and reliable service for regulated financial services clients. Manage and develop Service Delivery Managers accountable for contracted service outcomes, executive relationship management, and operational governance for key accounts. Design, implement, and enforce ITIL aligned processes and global standards across all regions, ensuring consistency, auditability, and service excellence. Own the global service catalogue and support model, standardising offerings, SLAs, and engagement models while enabling localisation where appropriate. Drive an AI first agenda across support and service delivery, using AI, automation, and analytics to reduce manual effort, accelerate resolution, and improve predictability. Own and optimise service management tooling (with emphasis on Jira Service Management), ensuring mature use of workflows, SLAs, automations, integrations, and reporting. Establish clear KPI frameworks and governance rhythms (QBRs, MBRs) with internal stakeholders and strategic clients. Serve as senior operational escalation point for major incidents and high impact client issues, including communication with senior client and internal executives. Partner with Product, Engineering, Sales, and Customer Success to align service delivery with product roadmap, customer commitments, and commercial objectives. Define, standardise, and scale new service offerings (e.g. premium support tiers, managed services, advisory offerings) to support growth targets. Build and sustain a high performing, diverse global team, developing succession plans and leadership capability across regions. Experience and Qualifications Significant experience (10+ years) in customer support /service delivery within enterprise software / SaaS, serving global financial services or similarly regulated industries. At least 5 years in a senior leadership role (Senior Manager / Director) managing global, 24 7 teams in time pressured environments. At least 5 years in a senior leadership role (Senior Manager / Director) managing product / application support. Proven ownership of ITIL aligned service management, with formal ITIL certification ( Level 4 is a must have). Hands on experience with service management platforms (ideally Jira Service Management) including configuration of SLAs, workflows, queues, and automations. Demonstrated success using AI, automation, and data to improve efficiency, quality, and client satisfaction. Experience standardising services across regions and scaling support / service offerings in a growing yet established organisation. Strong track record engaging senior stakeholders at major financial institutions, including during incidents and complex escalations. Excellent leadership, communication, and change management skills, with the ability to influence at C suite level. Operational excellence: Strong command of ITIL, ITSM tooling, KPI design, and continuous improvement in high stakes environments Customer centric and commercial: Deep understanding of financial services clients' expectations, with a balanced focus on experience, risk, and economics. AI first innovator: Comfortably identifies and executes opportunities for AI and automation in support and service delivery. Global leadership: Experienced leading distributed teams, building culture, and driving standardisation across multiple geographies. Strategic builder: Able to design and grow standardised, profitable service offerings that support enterprise scale growth. KPIs and Success Metrics SLA compliance and reduction in major incidents and critical outages. Improvements in response and resolution times, backlog health, and first contact resolution. CSAT and NPS for service interactions at or above target levels, with continuous improvement. Increased use of self service and AI driven resolutions, while maintaining or improving client satisfaction. Introduction of efficiencies and automation to improve margins Adoption, profitability, and standardisation of global service offerings across key regions and accounts.
Apr 22, 2026
Full time
The Director, Global Customer Support will lead a global organisation delivering world class application, product & Saas support to tier one and tier two financial services institutions, covering 24 7 application support and a team of Service Delivery Managers responsible for a mission critical SaaS platform. Job Description Role Responsibilities Lead global 24 7 application support and SaaS operations teams, ensuring robust, compliant, and reliable service for regulated financial services clients. Manage and develop Service Delivery Managers accountable for contracted service outcomes, executive relationship management, and operational governance for key accounts. Design, implement, and enforce ITIL aligned processes and global standards across all regions, ensuring consistency, auditability, and service excellence. Own the global service catalogue and support model, standardising offerings, SLAs, and engagement models while enabling localisation where appropriate. Drive an AI first agenda across support and service delivery, using AI, automation, and analytics to reduce manual effort, accelerate resolution, and improve predictability. Own and optimise service management tooling (with emphasis on Jira Service Management), ensuring mature use of workflows, SLAs, automations, integrations, and reporting. Establish clear KPI frameworks and governance rhythms (QBRs, MBRs) with internal stakeholders and strategic clients. Serve as senior operational escalation point for major incidents and high impact client issues, including communication with senior client and internal executives. Partner with Product, Engineering, Sales, and Customer Success to align service delivery with product roadmap, customer commitments, and commercial objectives. Define, standardise, and scale new service offerings (e.g. premium support tiers, managed services, advisory offerings) to support growth targets. Build and sustain a high performing, diverse global team, developing succession plans and leadership capability across regions. Experience and Qualifications Significant experience (10+ years) in customer support /service delivery within enterprise software / SaaS, serving global financial services or similarly regulated industries. At least 5 years in a senior leadership role (Senior Manager / Director) managing global, 24 7 teams in time pressured environments. At least 5 years in a senior leadership role (Senior Manager / Director) managing product / application support. Proven ownership of ITIL aligned service management, with formal ITIL certification ( Level 4 is a must have). Hands on experience with service management platforms (ideally Jira Service Management) including configuration of SLAs, workflows, queues, and automations. Demonstrated success using AI, automation, and data to improve efficiency, quality, and client satisfaction. Experience standardising services across regions and scaling support / service offerings in a growing yet established organisation. Strong track record engaging senior stakeholders at major financial institutions, including during incidents and complex escalations. Excellent leadership, communication, and change management skills, with the ability to influence at C suite level. Operational excellence: Strong command of ITIL, ITSM tooling, KPI design, and continuous improvement in high stakes environments Customer centric and commercial: Deep understanding of financial services clients' expectations, with a balanced focus on experience, risk, and economics. AI first innovator: Comfortably identifies and executes opportunities for AI and automation in support and service delivery. Global leadership: Experienced leading distributed teams, building culture, and driving standardisation across multiple geographies. Strategic builder: Able to design and grow standardised, profitable service offerings that support enterprise scale growth. KPIs and Success Metrics SLA compliance and reduction in major incidents and critical outages. Improvements in response and resolution times, backlog health, and first contact resolution. CSAT and NPS for service interactions at or above target levels, with continuous improvement. Increased use of self service and AI driven resolutions, while maintaining or improving client satisfaction. Introduction of efficiencies and automation to improve margins Adoption, profitability, and standardisation of global service offerings across key regions and accounts.
Fire Safety Manager Ipswich (Council Role) Salary: £51,536 - £53,460 Public Sector Permanent Pertemps is currently recruiting on behalf of a well-established and highly regarded local authority for an experienced Fire Safety Manager to join their growing team. This is a fantastic opportunity to take on a senior leadership role where you'll be responsible for driving fire safety compliance and delivering key improvement programmes across a large residential property portfolio. The Opportunity Our client is looking for a confident and knowledgeable Fire Safety professional who can take ownership of fire compliance, lead a specialist team, and ensure all properties meet current legislation and safety standards. You will play a pivotal role in shaping fire safety strategy, managing risk, and delivering essential upgrades across multiple sites. Key Responsibilities Lead and manage a team of Fire Safety Surveyors Oversee fire risk assessments and ensure all remedial actions are completed Develop and implement fire safety strategies across the housing department Manage large-scale fire safety programmes and budgets (circa £10m) Act as the main point of contact for Fire & Rescue Services and key stakeholders Ensure compliance with all relevant fire safety legislation and regulations Manage contractors, procurement processes, and project delivery About You Proven experience in a Fire Safety role within housing, residential, or similar environments Strong working knowledge of UK fire safety legislation Experience managing teams, contractors, and large programmes of work Excellent stakeholder management and communication skills Ability to work strategically while maintaining operational oversight Qualifications (Desirable) Degree or equivalent in a relevant discipline IFE Level 4 Certificate in Fire Safety or NEBOSH Fire Safety What's in it for you? Competitive salary package Secure, long-term opportunity Key leadership position with real impact Opportunity to work on large, meaningful safety programmes If interested, apply now or call Ashleigh on
Apr 22, 2026
Full time
Fire Safety Manager Ipswich (Council Role) Salary: £51,536 - £53,460 Public Sector Permanent Pertemps is currently recruiting on behalf of a well-established and highly regarded local authority for an experienced Fire Safety Manager to join their growing team. This is a fantastic opportunity to take on a senior leadership role where you'll be responsible for driving fire safety compliance and delivering key improvement programmes across a large residential property portfolio. The Opportunity Our client is looking for a confident and knowledgeable Fire Safety professional who can take ownership of fire compliance, lead a specialist team, and ensure all properties meet current legislation and safety standards. You will play a pivotal role in shaping fire safety strategy, managing risk, and delivering essential upgrades across multiple sites. Key Responsibilities Lead and manage a team of Fire Safety Surveyors Oversee fire risk assessments and ensure all remedial actions are completed Develop and implement fire safety strategies across the housing department Manage large-scale fire safety programmes and budgets (circa £10m) Act as the main point of contact for Fire & Rescue Services and key stakeholders Ensure compliance with all relevant fire safety legislation and regulations Manage contractors, procurement processes, and project delivery About You Proven experience in a Fire Safety role within housing, residential, or similar environments Strong working knowledge of UK fire safety legislation Experience managing teams, contractors, and large programmes of work Excellent stakeholder management and communication skills Ability to work strategically while maintaining operational oversight Qualifications (Desirable) Degree or equivalent in a relevant discipline IFE Level 4 Certificate in Fire Safety or NEBOSH Fire Safety What's in it for you? Competitive salary package Secure, long-term opportunity Key leadership position with real impact Opportunity to work on large, meaningful safety programmes If interested, apply now or call Ashleigh on
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Are you passionate about developing future HR professionals? Do you enjoy supporting learners to achieve their academic and career goals? If so, we'd love to hear from you. We're looking for a motivated, knowledgeable, and learner-focused Tutor to join our team, supporting students enrolled on the CIPD Foundation Certificate in People Practice and Associate Diploma in People Management. This full-time role focuses on delivering high-quality learner support, assessment feedback, and programme delivery. What You'll Be Doing Learner Support & Delivery Provide academic and assessment support for cohort and OnDemand learners. Respond to learner queries within 48 hours, maintaining high communication standards. Deliver live virtual sessions aligned to Foundation and Associate-level content and expectations. Conduct induction sessions for new cohorts and provide support via Teams calls as required. Deliver scheduled workshops to a high standard. Moodle & VLE Engagement Monitor Moodle forums and communication channels, supporting learner discussion and engagement. Post announcements and updates on the noticeboard as required. Support learners with navigation and effective use of the Virtual Learning Environment. Assessment & Feedback Assess learner submissions within agreed turnaround times. Provide constructive, detailed feedback aligned to CIPD and programme standards. Review draft submissions and provide clear guidance for improvement. Learner Progress & Cohort Management Track learner progress and cohort performance, identifying trends and areas for improvement. Support OnDemand learners via inbox and Q&A forums. Follow up with learners who are behind schedule, offering support and signposting where needed. Review learner feedback surveys and report findings to the Programme Manager. Quality & Compliance Attend standardisation meetings to ensure consistency in assessment practices. Act as unit lead for a minimum of two Foundation or Associate-level units. Complete IQA sampling in line with internal policy. Collaboration & Development Attend mandatory meetings and contribute to discussions on learner progress and curriculum development. Undertake regular CPD and complete all mandatory training. Essential Criteria Currently working in an advisory or academic support role. CIPD Level 5 qualified (minimum). Holds CIPD Associate status. Confident using Virtual Learning Environments such as Moodle. Familiar with units delivered on Foundation and Associate-level programmes. Strong understanding of CIPD programme requirements. Excellent organisational and communication skills. Ability to manage multiple priorities while maintaining high service standards. Desirable Criteria Assessing and IQA qualifications (e.g. Level 3 CAVA, Level 4 IQA).
Apr 22, 2026
Full time
Are you passionate about developing future HR professionals? Do you enjoy supporting learners to achieve their academic and career goals? If so, we'd love to hear from you. We're looking for a motivated, knowledgeable, and learner-focused Tutor to join our team, supporting students enrolled on the CIPD Foundation Certificate in People Practice and Associate Diploma in People Management. This full-time role focuses on delivering high-quality learner support, assessment feedback, and programme delivery. What You'll Be Doing Learner Support & Delivery Provide academic and assessment support for cohort and OnDemand learners. Respond to learner queries within 48 hours, maintaining high communication standards. Deliver live virtual sessions aligned to Foundation and Associate-level content and expectations. Conduct induction sessions for new cohorts and provide support via Teams calls as required. Deliver scheduled workshops to a high standard. Moodle & VLE Engagement Monitor Moodle forums and communication channels, supporting learner discussion and engagement. Post announcements and updates on the noticeboard as required. Support learners with navigation and effective use of the Virtual Learning Environment. Assessment & Feedback Assess learner submissions within agreed turnaround times. Provide constructive, detailed feedback aligned to CIPD and programme standards. Review draft submissions and provide clear guidance for improvement. Learner Progress & Cohort Management Track learner progress and cohort performance, identifying trends and areas for improvement. Support OnDemand learners via inbox and Q&A forums. Follow up with learners who are behind schedule, offering support and signposting where needed. Review learner feedback surveys and report findings to the Programme Manager. Quality & Compliance Attend standardisation meetings to ensure consistency in assessment practices. Act as unit lead for a minimum of two Foundation or Associate-level units. Complete IQA sampling in line with internal policy. Collaboration & Development Attend mandatory meetings and contribute to discussions on learner progress and curriculum development. Undertake regular CPD and complete all mandatory training. Essential Criteria Currently working in an advisory or academic support role. CIPD Level 5 qualified (minimum). Holds CIPD Associate status. Confident using Virtual Learning Environments such as Moodle. Familiar with units delivered on Foundation and Associate-level programmes. Strong understanding of CIPD programme requirements. Excellent organisational and communication skills. Ability to manage multiple priorities while maintaining high service standards. Desirable Criteria Assessing and IQA qualifications (e.g. Level 3 CAVA, Level 4 IQA).
Fire Safety Manager Ipswich (Council Role) Salary: £51,536 - £53,460 Public Sector Permanent Pertemps is currently recruiting on behalf of a well-established and highly regarded local authority for an experienced Fire Safety Manager to join their growing team. This is a fantastic opportunity to take on a senior leadership role where you'll be responsible for driving fire safety compliance and delivering key improvement programmes across a large residential property portfolio. The Opportunity Our client is looking for a confident and knowledgeable Fire Safety professional who can take ownership of fire compliance, lead a specialist team, and ensure all properties meet current legislation and safety standards. You will play a pivotal role in shaping fire safety strategy, managing risk, and delivering essential upgrades across multiple sites. Key Responsibilities Lead and manage a team of Fire Safety Surveyors Oversee fire risk assessments and ensure all remedial actions are completed Develop and implement fire safety strategies across the housing department Manage large-scale fire safety programmes and budgets (circa £10m) Act as the main point of contact for Fire & Rescue Services and key stakeholders Ensure compliance with all relevant fire safety legislation and regulations Manage contractors, procurement processes, and project delivery About You Proven experience in a Fire Safety role within housing, residential, or similar environments Strong working knowledge of UK fire safety legislation Experience managing teams, contractors, and large programmes of work Excellent stakeholder management and communication skills Ability to work strategically while maintaining operational oversight Qualifications (Desirable) Degree or equivalent in a relevant discipline IFE Level 4 Certificate in Fire Safety or NEBOSH Fire Safety What's in it for you? Competitive salary package Secure, long-term opportunity Key leadership position with real impact Opportunity to work on large, meaningful safety programmes If interested, apply now or call Ashleigh on
Apr 22, 2026
Full time
Fire Safety Manager Ipswich (Council Role) Salary: £51,536 - £53,460 Public Sector Permanent Pertemps is currently recruiting on behalf of a well-established and highly regarded local authority for an experienced Fire Safety Manager to join their growing team. This is a fantastic opportunity to take on a senior leadership role where you'll be responsible for driving fire safety compliance and delivering key improvement programmes across a large residential property portfolio. The Opportunity Our client is looking for a confident and knowledgeable Fire Safety professional who can take ownership of fire compliance, lead a specialist team, and ensure all properties meet current legislation and safety standards. You will play a pivotal role in shaping fire safety strategy, managing risk, and delivering essential upgrades across multiple sites. Key Responsibilities Lead and manage a team of Fire Safety Surveyors Oversee fire risk assessments and ensure all remedial actions are completed Develop and implement fire safety strategies across the housing department Manage large-scale fire safety programmes and budgets (circa £10m) Act as the main point of contact for Fire & Rescue Services and key stakeholders Ensure compliance with all relevant fire safety legislation and regulations Manage contractors, procurement processes, and project delivery About You Proven experience in a Fire Safety role within housing, residential, or similar environments Strong working knowledge of UK fire safety legislation Experience managing teams, contractors, and large programmes of work Excellent stakeholder management and communication skills Ability to work strategically while maintaining operational oversight Qualifications (Desirable) Degree or equivalent in a relevant discipline IFE Level 4 Certificate in Fire Safety or NEBOSH Fire Safety What's in it for you? Competitive salary package Secure, long-term opportunity Key leadership position with real impact Opportunity to work on large, meaningful safety programmes If interested, apply now or call Ashleigh on
Key Responsibilities: Develop and co-ordinate a programme of fire-safety and building-safety driven projects derived from FRA actions, safety case requirements, Building Safety Regulator expectations, and investment needs. Plan and ensure consistent management of multiple fire safety projects, ensuring delivery against scope, timelines, budgets and quality standards. Implement project controls, milestone tracking, risk logs, progress reporting, financial monitoring, and audit readiness. Coordinate internal technical teams, contractors and consultants to ensure effective, compliant delivery. At Citizen, we are committed to meeting the government's post-Grenfell requirements, as set out in PAS 8673-2. In particular, we are focused on ensuring the appropriate technical competencies relating to the key duty holder, approved person, and responsible person roles. Qualification Expectations (Technical Baseline): While there is no single mandatory qualification, PAS 8673-2 expects access to individuals with relevant professional and technical expertise. Typically, this would include one or more of the following (or equivalent): Chartered status or professional membership (e.g. RICS, CIOB, IFE, IOSH, IIRSM) A degree or Level 6+ qualification in: Building / Construction Fire Engineering Building Safety Facilities / Asset Management Formal Building Safety or Fire Safety qualifications (Level 5-7)
Apr 21, 2026
Contractor
Key Responsibilities: Develop and co-ordinate a programme of fire-safety and building-safety driven projects derived from FRA actions, safety case requirements, Building Safety Regulator expectations, and investment needs. Plan and ensure consistent management of multiple fire safety projects, ensuring delivery against scope, timelines, budgets and quality standards. Implement project controls, milestone tracking, risk logs, progress reporting, financial monitoring, and audit readiness. Coordinate internal technical teams, contractors and consultants to ensure effective, compliant delivery. At Citizen, we are committed to meeting the government's post-Grenfell requirements, as set out in PAS 8673-2. In particular, we are focused on ensuring the appropriate technical competencies relating to the key duty holder, approved person, and responsible person roles. Qualification Expectations (Technical Baseline): While there is no single mandatory qualification, PAS 8673-2 expects access to individuals with relevant professional and technical expertise. Typically, this would include one or more of the following (or equivalent): Chartered status or professional membership (e.g. RICS, CIOB, IFE, IOSH, IIRSM) A degree or Level 6+ qualification in: Building / Construction Fire Engineering Building Safety Facilities / Asset Management Formal Building Safety or Fire Safety qualifications (Level 5-7)
Role: Contract Manager Location: Norwich Salary: 55,000 including car allowance Contract Type: Permanent Working Hours: Full-time (flexible hours with options for remote work post-probation) Holiday Entitlement: 36 days including bank holidays Job Overview: We are seeking a Contracts Manager to join a leading social housing procurement specialist. This pivotal role involves managing client projects that have been procured through specialised frameworks, ensuring smooth operations and excellent service delivery. Key Responsibilities: Manage selected client projects, including attending contract review meetings, assisting with disputes, and reviewing KPI reports. Liaise with clients to secure future work and compile necessary documentation for contracts with suppliers. Issue detailed reports to clients to support their internal processes and decision-making. Maintain high standards of compliance and service delivery, ensuring client satisfaction and project success. Ideal Candidate Profile: Proven experience in social housing management, either with a local authority or housing association. Strong technical knowledge, particularly in compliance areas such as heating, electrical, fire safety, or maintenance of domestic buildings. Experience with JCT, ideally Measured Term Contracts, to effectively handle disputes and contractual issues. Excellent communication and interpersonal skills, capable of fostering strong client relationships. Ability to work flexibly, with a willingness to spend time in the office or on-site as required. Benefits: Competitive salary package including a car allowance. Generous holiday allowance. Flexible working hours Opportunity to be part of a growing, impactful organisation in the social housing sector. How to Apply: If you are interested in the Contracts Manager position and meet the qualifications outlined above, please submit your CV and a cover letter detailing your relevant experience. Or contact Mel
Apr 21, 2026
Full time
Role: Contract Manager Location: Norwich Salary: 55,000 including car allowance Contract Type: Permanent Working Hours: Full-time (flexible hours with options for remote work post-probation) Holiday Entitlement: 36 days including bank holidays Job Overview: We are seeking a Contracts Manager to join a leading social housing procurement specialist. This pivotal role involves managing client projects that have been procured through specialised frameworks, ensuring smooth operations and excellent service delivery. Key Responsibilities: Manage selected client projects, including attending contract review meetings, assisting with disputes, and reviewing KPI reports. Liaise with clients to secure future work and compile necessary documentation for contracts with suppliers. Issue detailed reports to clients to support their internal processes and decision-making. Maintain high standards of compliance and service delivery, ensuring client satisfaction and project success. Ideal Candidate Profile: Proven experience in social housing management, either with a local authority or housing association. Strong technical knowledge, particularly in compliance areas such as heating, electrical, fire safety, or maintenance of domestic buildings. Experience with JCT, ideally Measured Term Contracts, to effectively handle disputes and contractual issues. Excellent communication and interpersonal skills, capable of fostering strong client relationships. Ability to work flexibly, with a willingness to spend time in the office or on-site as required. Benefits: Competitive salary package including a car allowance. Generous holiday allowance. Flexible working hours Opportunity to be part of a growing, impactful organisation in the social housing sector. How to Apply: If you are interested in the Contracts Manager position and meet the qualifications outlined above, please submit your CV and a cover letter detailing your relevant experience. Or contact Mel
Do you have planning/scheduling experience within a Engineering, Manufacturing, Production environment? DS Smith are currently looking for an Engineering Planner The Engineering Planner manages work schedules, resources, and timelines to ensure timely, safe, and cost-effective completion. Supporting the Engineering Manager and Engineering Supervisor to validate work completion to the required standard. Role: Engineering Planner Location: South Mills, The Ridgeway, Blunham, Bedford MK44 3PH Salary: £50k (Temp - Perm, Temp for 12 weeks) Shift: Monday - Friday, 8am-4pm (Flexible with shift pattern) Key Responsibilities: Scheduling & Planning: Create, maintain, and update detailed work schedules and programmes, including resource loading. Resource Allocation: Identify and manage the allocation of manpower, materials, and equipment. Progress Tracking: Meticulously track work progress, identifying discrepancies between planned and actual work. Risk Management: Identify, evaluate, and mitigate risks associated with operational activities. Reporting & Communication: Produce progress reports and communicate with stakeholders regarding progress, delays, and necessary adjustments. Contractor Management: Work closely with contractors to ensure delivery in line with business requirements. Key Skills & Qualifications: Previous experience in an Engineering environment, with a focus on works planning activities. Strong analytical abilities to assess project data, analyse delay impacts, and optimise works schedules. Excellent verbal and written communication skills to liaise with clients, engineers, and stakeholders. Experience of working with SAP or a similar system would be desirable, but appropriate training will be provided. To apply for this role please email or call Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
Apr 21, 2026
Full time
Do you have planning/scheduling experience within a Engineering, Manufacturing, Production environment? DS Smith are currently looking for an Engineering Planner The Engineering Planner manages work schedules, resources, and timelines to ensure timely, safe, and cost-effective completion. Supporting the Engineering Manager and Engineering Supervisor to validate work completion to the required standard. Role: Engineering Planner Location: South Mills, The Ridgeway, Blunham, Bedford MK44 3PH Salary: £50k (Temp - Perm, Temp for 12 weeks) Shift: Monday - Friday, 8am-4pm (Flexible with shift pattern) Key Responsibilities: Scheduling & Planning: Create, maintain, and update detailed work schedules and programmes, including resource loading. Resource Allocation: Identify and manage the allocation of manpower, materials, and equipment. Progress Tracking: Meticulously track work progress, identifying discrepancies between planned and actual work. Risk Management: Identify, evaluate, and mitigate risks associated with operational activities. Reporting & Communication: Produce progress reports and communicate with stakeholders regarding progress, delays, and necessary adjustments. Contractor Management: Work closely with contractors to ensure delivery in line with business requirements. Key Skills & Qualifications: Previous experience in an Engineering environment, with a focus on works planning activities. Strong analytical abilities to assess project data, analyse delay impacts, and optimise works schedules. Excellent verbal and written communication skills to liaise with clients, engineers, and stakeholders. Experience of working with SAP or a similar system would be desirable, but appropriate training will be provided. To apply for this role please email or call Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
TPF Recruitment are currently supporting a fantastic chartered accountancy practice in Sittingbourne, Kent, who are recruiting for an Audit Manager on a permanent, full time, or part time basis. The practice has been established for many years and has seen excellent growth over the last 5 years, attracting some of the best candidates in the local area as a consequence of their relaxed and flexible approach, coupled with excellent exposure and great career prospects! The propitiation of audit and accounts work is flexible and can be built around the candidate's experience and aspirations. As an Audit Manager for this vacancy in Sittingbourne, you will be allocated your own client portfolio containing a mixed portfolio of corporate and not for profit audit clients. There are excellent progression prospects on offer for this Audit & Accountant Manager position. Main Duties and Responsibilities for this role: Planning and delivery of audit/accounts assignments Lead some large and complex assignments Review statutory accounts preparation and corporate tax computations Supervise junior staff during the audit and review their work Deliver the audit file to the partner in timely manner Identify cross-selling opportunities and potential management letter points Manage client communication in effective manner Monitor your chargeability and your assignment budgets pro-actively Coach other staff for improved performance and technical development Develop specialist sector knowledge and keep abreast of industry developments Mentor audit & accounts trainees, contribute to the training and development programme Requirements For this Audit Manager vacancy in Sittingbourne, you will be: ACA or ACCA qualified with post qualification experience, or qualified by experience Ability to apply audit standards through practical application Knowledge of UK GAAP Practical knowledge of the preparation of group accounts Knowledge of IFRS would be useful but not essential Experience of both not for profit clients and corporate clients would be advantageous but isn't essential Benefits Audit Manager Circa £50,000 - £70,000 dependent on experience, background and qualifications - negotiable A highly competitive benefits package is also on offer Flexible working hours Hybrid working pattern 2-3 days from home Free parking Excellent training and Development opportunities Excellent company culture
Apr 21, 2026
Full time
TPF Recruitment are currently supporting a fantastic chartered accountancy practice in Sittingbourne, Kent, who are recruiting for an Audit Manager on a permanent, full time, or part time basis. The practice has been established for many years and has seen excellent growth over the last 5 years, attracting some of the best candidates in the local area as a consequence of their relaxed and flexible approach, coupled with excellent exposure and great career prospects! The propitiation of audit and accounts work is flexible and can be built around the candidate's experience and aspirations. As an Audit Manager for this vacancy in Sittingbourne, you will be allocated your own client portfolio containing a mixed portfolio of corporate and not for profit audit clients. There are excellent progression prospects on offer for this Audit & Accountant Manager position. Main Duties and Responsibilities for this role: Planning and delivery of audit/accounts assignments Lead some large and complex assignments Review statutory accounts preparation and corporate tax computations Supervise junior staff during the audit and review their work Deliver the audit file to the partner in timely manner Identify cross-selling opportunities and potential management letter points Manage client communication in effective manner Monitor your chargeability and your assignment budgets pro-actively Coach other staff for improved performance and technical development Develop specialist sector knowledge and keep abreast of industry developments Mentor audit & accounts trainees, contribute to the training and development programme Requirements For this Audit Manager vacancy in Sittingbourne, you will be: ACA or ACCA qualified with post qualification experience, or qualified by experience Ability to apply audit standards through practical application Knowledge of UK GAAP Practical knowledge of the preparation of group accounts Knowledge of IFRS would be useful but not essential Experience of both not for profit clients and corporate clients would be advantageous but isn't essential Benefits Audit Manager Circa £50,000 - £70,000 dependent on experience, background and qualifications - negotiable A highly competitive benefits package is also on offer Flexible working hours Hybrid working pattern 2-3 days from home Free parking Excellent training and Development opportunities Excellent company culture
An Education Provider in South London are seeking an Oracle Fusion Programme Manager to deliver an enhancement and re-platforming programme for their ERP. You will have experience working on similar ERP programmes, preferably on Oracle Fusion and be able to get onsite in South London 3 days a week. The role is an initial 6 month fixed term contract on a salary of around £100,000pa. Responsibilities Portfolio Planning & Control - Owns the integrated delivery plan across the agreed portfolio of initiatives, aligning Oracle Fusion milestones to operational cycles, with clear management of dependencies, tolerances, sequencing, and business readiness. Hands-On Delivery Leadership - Applies deep, practical programme, HCM, Supplier Management Lifecycle, and Finance expertise to actively lead delivery across the portfolio, supporting and constructively challenging internal teams and suppliers to ensure outcomes are achieved, not just managed. HCM Enhancements, Workforce Integrity & Efficiency - Leads the re-engineering of HCM processes, structures, and data to improve workforce visibility, strengthen compliance (including SCR), reduce administrative burden, and enable consistent, efficient people operations. Finance Enhancements, Financial Integrity & Efficiency - Leads the re-engineering of finance processes, controls, and integrations to simplify transactional processing, reduce reconciliation effort, improve financial accuracy, and enable robust payroll-to-GL outcomes. Data Quality & Integrity - Establishes and enforces data standards across HR and Finance, ensuring accuracy, completeness, and control through embedded validation, ownership, and reconciliation processes within BAU. Supplier & Partner Management - Holds delivery partners accountable for outcomes across the portfolio, ensuring solutions are fit for live operations, with effective service transition, knowledge transfer, and early life support embedded. Person Specification Qualifications Educated to degree level or equivalent experience Strong understanding of Process Architecture Strong understanding of Outsourcing Services Previous experience of system re-platforming or ERP transformation PRINCE2/MSP Knowledge & Skills Proven ability to deliver all stages of a programme Strong analytical, reporting, and risk management skills Understanding of AS-IS and TO-BE architecture. Effective stakeholder engagement, communication, and influencing skills Skilled in problem-solving and collaboration Experience Demonstrated success in delivering business solutions through process improvements and system implementations. Experience managing deliverables with internal and third-party teams. Proven track record of driving change agendas to realise benefits 10+ years in delivering programmes and change
Apr 21, 2026
Contractor
An Education Provider in South London are seeking an Oracle Fusion Programme Manager to deliver an enhancement and re-platforming programme for their ERP. You will have experience working on similar ERP programmes, preferably on Oracle Fusion and be able to get onsite in South London 3 days a week. The role is an initial 6 month fixed term contract on a salary of around £100,000pa. Responsibilities Portfolio Planning & Control - Owns the integrated delivery plan across the agreed portfolio of initiatives, aligning Oracle Fusion milestones to operational cycles, with clear management of dependencies, tolerances, sequencing, and business readiness. Hands-On Delivery Leadership - Applies deep, practical programme, HCM, Supplier Management Lifecycle, and Finance expertise to actively lead delivery across the portfolio, supporting and constructively challenging internal teams and suppliers to ensure outcomes are achieved, not just managed. HCM Enhancements, Workforce Integrity & Efficiency - Leads the re-engineering of HCM processes, structures, and data to improve workforce visibility, strengthen compliance (including SCR), reduce administrative burden, and enable consistent, efficient people operations. Finance Enhancements, Financial Integrity & Efficiency - Leads the re-engineering of finance processes, controls, and integrations to simplify transactional processing, reduce reconciliation effort, improve financial accuracy, and enable robust payroll-to-GL outcomes. Data Quality & Integrity - Establishes and enforces data standards across HR and Finance, ensuring accuracy, completeness, and control through embedded validation, ownership, and reconciliation processes within BAU. Supplier & Partner Management - Holds delivery partners accountable for outcomes across the portfolio, ensuring solutions are fit for live operations, with effective service transition, knowledge transfer, and early life support embedded. Person Specification Qualifications Educated to degree level or equivalent experience Strong understanding of Process Architecture Strong understanding of Outsourcing Services Previous experience of system re-platforming or ERP transformation PRINCE2/MSP Knowledge & Skills Proven ability to deliver all stages of a programme Strong analytical, reporting, and risk management skills Understanding of AS-IS and TO-BE architecture. Effective stakeholder engagement, communication, and influencing skills Skilled in problem-solving and collaboration Experience Demonstrated success in delivering business solutions through process improvements and system implementations. Experience managing deliverables with internal and third-party teams. Proven track record of driving change agendas to realise benefits 10+ years in delivering programmes and change
Lead / Senior Control Systems Engineer As a Lead / Senior Control Systems Engineer, you will work closely with our Regional Commerical Manager, you will be responsible for the full life cycle delivery of the project in both technical compliance and quality, from design and development through to programming, testing, and commissioning. As a Lead / Senior Control Systems Engineer, you will bring an innovative approach to problem solving, you will be working with highly skilled engineers who you will be responsible for managing and motivating to get the best delivery output. This may include mentoring any graduates and apprentices and helping to continue building a strong and capable team in our Peterborough office. Our ideal candidate will have the knowledge and experience to help the office and team grow. The ideal candidate will have previous experience in a similar environment and good knowledge of PLC's, SCADA, HMI, variable speed drives and instrumentation products. Full-time position: 37.5 hours per week, Monday to Friday. This is a hands-on senior engineering role where you will: Work closely with clients to develop solutions and ensure high-quality project delivery. Lead and mentor our highly skilled engineers, including graduates and apprentices, to help the team perform at its best. Design and implement advanced control systems using PLC, SCADA, and HMI technologies. Bring a problem-solving mindset to complex engineering challenges and drive technical excellence. Key Responsibilities Lead the design, development, and commissioning of control systems Attend client meetings, conduct site surveys, and provide technical leadership Programme and configure PLC and HMI/SCADA software (Siemens, Rockwell, Mitsubishi, Wonderware/ AVEVA, ClearScada/ GEOSCADA etc.) Produce detailed project documentation and ensure technical compliance Oversee site commissioning (occasional short periods away from home) What we require from you: 5+ years' experience in a Senior or Lead Control Systems Engineering role, Degree in Software or Electrical Engineering, or equivalent qualifications Mentoring or team leadership experience Proven ability to design and modify PLC and SCADA/HMI software Experience with Allen Bradley, Siemens, Mitsubishi, or Wonderware systems (other platforms also considered) Experience in producing detailed documentation, and client communication Instrumentation and Electrical experience would be preferable Full UK driving licence and eligibility to work in the UK What you will get in return Auto enrolment pension scheme (including salary sacrifice/exchange for pension payments if desired) Private health scheme (after 1 year service) Death in service plan (after 5 years service) 25 days holiday plus bank holidays (raises to 30 days after 5 years of service), plus a holiday trading scheme Company car scheme Access to our Wellbeing programme operated through COGG () Access to 24/7 365 days confidential employee counselling service, free for employees and their families Access to our Training Hub (various training courses available) Annual personal development and salary reviews Free parking at all our offices (Subject to availability & any company parking policies or parking rotas that may be in effect) Access to company vans or pool cars Access to Perkbox ( This gives employees access to discounted shopping, eating out, cinema and even holidays Free quarterly social events, team building days and Christmas party weekend break. TIL / Overtime and expenses scheme Our company At Adsyst Automation Ltd we understand that our continued success is down to our dedicated team, therefore, we invest time and effort in each individual; training and assisting with their personal and professional development, encouraging their strengths while offering a good work/ life balance. Adsyst Automation Ltd has been providing complex Control Systems for Process Control, Automation and Telemetry to customers worldwide for nearly 40 years. We have four offices nationally; our Head office in Yateley, Hampshire, our Stafford office and a further two offices in Peterborough and Greater London. With our core skills lying in PLC, SCADA, HMI, MIS, MES, RTU, control system software engineering, data acquisition, bespoke software and LV Assemblies and Electrical installation, our expertise in panel building and electrical installation allows us to offer full turnkey solutions. We approach each project with a fresh outlook and use our knowledge and partnerships to stay a step ahead of the competition, offering the most advanced, innovative and cost-effective solutions. As we continue to expand and attract top talent, we remain dedicated to maintaining a supportive and inclusive work environment. We value diversity and believe that different perspectives and backgrounds contribute to our collective success. We strive to foster a culture of respect, collaboration, and inclusivity, where every team member feels valued and empowered to make a meaningful impact. Other positions are available in this office and other locations. See our website for more information :
Apr 21, 2026
Full time
Lead / Senior Control Systems Engineer As a Lead / Senior Control Systems Engineer, you will work closely with our Regional Commerical Manager, you will be responsible for the full life cycle delivery of the project in both technical compliance and quality, from design and development through to programming, testing, and commissioning. As a Lead / Senior Control Systems Engineer, you will bring an innovative approach to problem solving, you will be working with highly skilled engineers who you will be responsible for managing and motivating to get the best delivery output. This may include mentoring any graduates and apprentices and helping to continue building a strong and capable team in our Peterborough office. Our ideal candidate will have the knowledge and experience to help the office and team grow. The ideal candidate will have previous experience in a similar environment and good knowledge of PLC's, SCADA, HMI, variable speed drives and instrumentation products. Full-time position: 37.5 hours per week, Monday to Friday. This is a hands-on senior engineering role where you will: Work closely with clients to develop solutions and ensure high-quality project delivery. Lead and mentor our highly skilled engineers, including graduates and apprentices, to help the team perform at its best. Design and implement advanced control systems using PLC, SCADA, and HMI technologies. Bring a problem-solving mindset to complex engineering challenges and drive technical excellence. Key Responsibilities Lead the design, development, and commissioning of control systems Attend client meetings, conduct site surveys, and provide technical leadership Programme and configure PLC and HMI/SCADA software (Siemens, Rockwell, Mitsubishi, Wonderware/ AVEVA, ClearScada/ GEOSCADA etc.) Produce detailed project documentation and ensure technical compliance Oversee site commissioning (occasional short periods away from home) What we require from you: 5+ years' experience in a Senior or Lead Control Systems Engineering role, Degree in Software or Electrical Engineering, or equivalent qualifications Mentoring or team leadership experience Proven ability to design and modify PLC and SCADA/HMI software Experience with Allen Bradley, Siemens, Mitsubishi, or Wonderware systems (other platforms also considered) Experience in producing detailed documentation, and client communication Instrumentation and Electrical experience would be preferable Full UK driving licence and eligibility to work in the UK What you will get in return Auto enrolment pension scheme (including salary sacrifice/exchange for pension payments if desired) Private health scheme (after 1 year service) Death in service plan (after 5 years service) 25 days holiday plus bank holidays (raises to 30 days after 5 years of service), plus a holiday trading scheme Company car scheme Access to our Wellbeing programme operated through COGG () Access to 24/7 365 days confidential employee counselling service, free for employees and their families Access to our Training Hub (various training courses available) Annual personal development and salary reviews Free parking at all our offices (Subject to availability & any company parking policies or parking rotas that may be in effect) Access to company vans or pool cars Access to Perkbox ( This gives employees access to discounted shopping, eating out, cinema and even holidays Free quarterly social events, team building days and Christmas party weekend break. TIL / Overtime and expenses scheme Our company At Adsyst Automation Ltd we understand that our continued success is down to our dedicated team, therefore, we invest time and effort in each individual; training and assisting with their personal and professional development, encouraging their strengths while offering a good work/ life balance. Adsyst Automation Ltd has been providing complex Control Systems for Process Control, Automation and Telemetry to customers worldwide for nearly 40 years. We have four offices nationally; our Head office in Yateley, Hampshire, our Stafford office and a further two offices in Peterborough and Greater London. With our core skills lying in PLC, SCADA, HMI, MIS, MES, RTU, control system software engineering, data acquisition, bespoke software and LV Assemblies and Electrical installation, our expertise in panel building and electrical installation allows us to offer full turnkey solutions. We approach each project with a fresh outlook and use our knowledge and partnerships to stay a step ahead of the competition, offering the most advanced, innovative and cost-effective solutions. As we continue to expand and attract top talent, we remain dedicated to maintaining a supportive and inclusive work environment. We value diversity and believe that different perspectives and backgrounds contribute to our collective success. We strive to foster a culture of respect, collaboration, and inclusivity, where every team member feels valued and empowered to make a meaningful impact. Other positions are available in this office and other locations. See our website for more information :
IT Service Delivery Manager - Salary: £45,000 - £50,000 + £6,600 annual shift allowance Location: St Ives, Cambridgeshire (On-site working) Full-time 24x7 Shift Environment (4 days on - 4 days off) About the Role We are looking for an experienced Performance Manager to play a critical role within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality delivery of service operations across a 24x7 service landscape. You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels are met and customers receive a reliable and responsive service. Acting as a key point of coordination across multiple teams, you will drive service excellence, continuous improvement and operational resilience. Key Responsibilities: Lead service operations during shift, ensuring seamless 24x7 service coverage Take ownership of major incidents, acting as escalation point and ensuring effective resolution Monitor and drive performance against SLAs, OLAs and KPIs, identifying trends and improvements Oversee all tickets within the service management platform, ensuring full lifecycle management Coordinate across internal teams, field engineers, and external partners to ensure aligned service delivery Ensure adherence to core Service Management processes (Incident, Change, Problem, Request, Knowledge) Provide regular reporting on incident trends, performance metrics and service improvements Maintain business continuity and ensure contingency plans are followed during shift Support and lead team members, fostering a culture of accountability, collaboration and continuous improvement Communicate clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift-based operational environment is highly desirable Qualifications ITIL Foundation (or equivalent) preferred Relevant experience in Service Desk, NOC or Managed Services environments Degree or equivalent professional experience desirable What You'll Bring A strong sense of ownership and accountability The ability to remain calm and effective under pressure A collaborative mindset with the confidence to influence outcomes A passion for delivering high-quality service and continuous improvement Why Apply? This is an opportunity to play a key role in a critical operations environment where your decisions directly impact service performance and customer experience. You'll be part of a collaborative team focused on delivering excellence and driving meaningful improvements.
Apr 21, 2026
Full time
IT Service Delivery Manager - Salary: £45,000 - £50,000 + £6,600 annual shift allowance Location: St Ives, Cambridgeshire (On-site working) Full-time 24x7 Shift Environment (4 days on - 4 days off) About the Role We are looking for an experienced Performance Manager to play a critical role within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality delivery of service operations across a 24x7 service landscape. You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels are met and customers receive a reliable and responsive service. Acting as a key point of coordination across multiple teams, you will drive service excellence, continuous improvement and operational resilience. Key Responsibilities: Lead service operations during shift, ensuring seamless 24x7 service coverage Take ownership of major incidents, acting as escalation point and ensuring effective resolution Monitor and drive performance against SLAs, OLAs and KPIs, identifying trends and improvements Oversee all tickets within the service management platform, ensuring full lifecycle management Coordinate across internal teams, field engineers, and external partners to ensure aligned service delivery Ensure adherence to core Service Management processes (Incident, Change, Problem, Request, Knowledge) Provide regular reporting on incident trends, performance metrics and service improvements Maintain business continuity and ensure contingency plans are followed during shift Support and lead team members, fostering a culture of accountability, collaboration and continuous improvement Communicate clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift-based operational environment is highly desirable Qualifications ITIL Foundation (or equivalent) preferred Relevant experience in Service Desk, NOC or Managed Services environments Degree or equivalent professional experience desirable What You'll Bring A strong sense of ownership and accountability The ability to remain calm and effective under pressure A collaborative mindset with the confidence to influence outcomes A passion for delivering high-quality service and continuous improvement Why Apply? This is an opportunity to play a key role in a critical operations environment where your decisions directly impact service performance and customer experience. You'll be part of a collaborative team focused on delivering excellence and driving meaningful improvements.
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About the Team Our Forensics and Investigations Services team is a dynamic, close knit group of more than 35 professionals based across three offices in the UK and one in India. We combine intellectual challenge with real world impact, working on high profile, complex matters across two core areas: Disputes and Investigations & Compliance . Disputes We act as financial and accounting experts-either as Independent Expert Witnesses or Expert Advisors-in a wide range of contentious matters. These typically arise in litigation or arbitration and include: Post M&A disputes Investment arbitration Financial reporting disputes Breach of contract claims Professional negligence cases Our work is analytical, rigorous, and often central to resolving multi million pound legal matters. You will contribute to expert reports, financial analysis, and case strategy on some of the most significant disputes in the market. Investigations & Compliance We conduct financial and non financial investigations for corporates, regulators, and public bodies, including: Fraud and corruption investigations Regulatory and government inquiries Compliance reviews and advisory engagements We help organisations strengthen internal controls, respond to allegations of misconduct, and navigate complex regulatory environments. About the role As an Assistant Manager, you will play a key role in delivering high quality forensic and valuation assignments, ensuring client expectations are met within agreed budgets and timelines. You will work independently on defined workstreams, support senior colleagues on complex engagements, and contribute to the development of junior team members. You will also be involved in business development activities that support the continued growth of the London practice and the wider national team. Investigations & Forensic Analysis Perform detailed forensic accounting work, including targeted financial analysis, transaction testing, and data interrogation. Undertake in depth document review to identify key issues, anomalies, and patterns. Assist in reconstructing financial records and preparing evidence files suitable for litigation or regulatory scrutiny. Produce clear, well structured working papers that support findings and conclusions. Disputes & Expert Support Support Managers, Directors, and Partners in preparing expert reports for litigation, arbitration, and ADR. Contribute to the quantification of damages, valuation assessments, and financial modelling for dispute matters. Help prepare high quality written reports, schedules, and exhibits for use in legal proceedings. Project Delivery & Team Contribution Manage workstreams, ensuring tasks are completed accurately, on time, and to a high standard. Coach and support junior team members, providing guidance and constructive feedback. Proactively contribute to the efficient operation of each project, escalating issues and supporting senior team members as needed. Participate in non chargeable activities, including preparing proposals, supporting business development initiatives, and contributing to internal projects. Attend in house training and maintain awareness of the full range of services offered by Forvis Mazars. What we're looking for? Qualifications & Experience Qualified accountant (ACA/ACCA/ICAS). Previous forensic or valuation experience is beneficial but not essential. Skills & Attributes Strong analytical ability and a methodical approach to reviewing financial and non financial information. Inquisitive mindset, sound judgement, and the ability to think creatively when solving problems. High level of attention to detail and commitment to producing high quality work. Effective time management skills, with the ability to prioritise and manage multiple tasks. Proactive approach, taking ownership of assigned work and contributing to team success. Strong written and verbal communication skills, with the ability to build credible relationships. Alignment with our values, particularly respect, integrity, and appreciation for diversity. Commitment to continuous learning and professional development. Proficiency in standard IT tools and comfort working with data. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
Apr 21, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About the Team Our Forensics and Investigations Services team is a dynamic, close knit group of more than 35 professionals based across three offices in the UK and one in India. We combine intellectual challenge with real world impact, working on high profile, complex matters across two core areas: Disputes and Investigations & Compliance . Disputes We act as financial and accounting experts-either as Independent Expert Witnesses or Expert Advisors-in a wide range of contentious matters. These typically arise in litigation or arbitration and include: Post M&A disputes Investment arbitration Financial reporting disputes Breach of contract claims Professional negligence cases Our work is analytical, rigorous, and often central to resolving multi million pound legal matters. You will contribute to expert reports, financial analysis, and case strategy on some of the most significant disputes in the market. Investigations & Compliance We conduct financial and non financial investigations for corporates, regulators, and public bodies, including: Fraud and corruption investigations Regulatory and government inquiries Compliance reviews and advisory engagements We help organisations strengthen internal controls, respond to allegations of misconduct, and navigate complex regulatory environments. About the role As an Assistant Manager, you will play a key role in delivering high quality forensic and valuation assignments, ensuring client expectations are met within agreed budgets and timelines. You will work independently on defined workstreams, support senior colleagues on complex engagements, and contribute to the development of junior team members. You will also be involved in business development activities that support the continued growth of the London practice and the wider national team. Investigations & Forensic Analysis Perform detailed forensic accounting work, including targeted financial analysis, transaction testing, and data interrogation. Undertake in depth document review to identify key issues, anomalies, and patterns. Assist in reconstructing financial records and preparing evidence files suitable for litigation or regulatory scrutiny. Produce clear, well structured working papers that support findings and conclusions. Disputes & Expert Support Support Managers, Directors, and Partners in preparing expert reports for litigation, arbitration, and ADR. Contribute to the quantification of damages, valuation assessments, and financial modelling for dispute matters. Help prepare high quality written reports, schedules, and exhibits for use in legal proceedings. Project Delivery & Team Contribution Manage workstreams, ensuring tasks are completed accurately, on time, and to a high standard. Coach and support junior team members, providing guidance and constructive feedback. Proactively contribute to the efficient operation of each project, escalating issues and supporting senior team members as needed. Participate in non chargeable activities, including preparing proposals, supporting business development initiatives, and contributing to internal projects. Attend in house training and maintain awareness of the full range of services offered by Forvis Mazars. What we're looking for? Qualifications & Experience Qualified accountant (ACA/ACCA/ICAS). Previous forensic or valuation experience is beneficial but not essential. Skills & Attributes Strong analytical ability and a methodical approach to reviewing financial and non financial information. Inquisitive mindset, sound judgement, and the ability to think creatively when solving problems. High level of attention to detail and commitment to producing high quality work. Effective time management skills, with the ability to prioritise and manage multiple tasks. Proactive approach, taking ownership of assigned work and contributing to team success. Strong written and verbal communication skills, with the ability to build credible relationships. Alignment with our values, particularly respect, integrity, and appreciation for diversity. Commitment to continuous learning and professional development. Proficiency in standard IT tools and comfort working with data. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.