LOOK AHEAD CARE AND SUPPORT
City Of Westminster, London
We're looking for a kind, compassionate and resilient Head of Risk and Assurance located at our Head Office in Islington. £60,000.00 - £65,000.00 (depending on experience) per annum, working 35 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Working with the senior leadership team, Board and CEO office functions to ensure that the organisation has a high standard of compliance with regulatory and legal frameworks, risk management and assurance. This role will also deputise for the Director of Governance and Assurance and Company Secretary. Act as an advisor to the Senior Leadership Team, Audit and Risk Committee and Board, providing clear, evidence-based assurance and constructive professional challenge on risk, control and compliance matters. Lead the continued development and embedding of a mature, proactive risk culture across the organisation, ensuring risk considerations are integrated into strategic decision-making and operational delivery. What you'll do: Manage and develop, as appropriate, systems for identifying, checking and demonstrating effective controls and compliance with all legal and regulatory responsibilities relating to the governance and management of Look Ahead's services, including health and safety, data protection and security, and financial and regulatory reporting. Be Look Ahead's expert on compliance and business assurance, working collaboratively with Directors and Senior Managers to provide support and advice. Keep up to date with legislative, regulatory, and best practice requirements and changes, assessing the risks and potential impact on Look Ahead and advising staff and Board members as appropriate. Lead and maintain Look Ahead's Risk Registers and Risk Maps and conduct the regular review and development of those registers/maps. Ensure risk registers are dynamic, forward-looking and aligned to the Corporate Plan, risk appetite and business planning assumptions. Monitor emerging regulatory, financial and operational risks and sector developments, advising SLT and Board on potential impact and mitigation strategies. Work closely with the Senior Leadership Team to ensure clear ownership of strategic and operational risks, supporting risk owners in the identification, assessment and mitigation of risks. Provide appropriate challenge and escalate significant, emerging or unmanaged risk to the Executive Team and the Audit and Risk Committee where necessary. Drive and support the further development of appropriate controls to manage and, where appropriate, minimise risk to Look Ahead's operations and viability (including risk of theft and fraud). Develop Look Ahead's business assurance framework to demonstrate appropriate first, second- and third-line assurance on all key risks. Develop and maintain a structured approach to control self-assessment, providing evidence of control effectiveness across key operational, financial and regulatory risk areas. Provide assurance over the design and operating effectiveness of key controls, ensuring timely remediation where gaps are identified. Support the annual review of the Operational Plan and support the Senior Leadership Team in monitoring the delivery of the Plan. Work with external advisers, consultants, regulators, commissioners, inspectors etc., where necessary, to improve controls and compliance and to demonstrate third party oversight and assurance Promote and support an appropriate culture within Look Ahead to identify, assess and manage compliance Share relevant lesson learnt and good practice across the organisation. Provide briefings, guidance and training on compliance and business assurance. Prepare and present reports to managers, committees, and the Board, as required. Ensure reporting clearly articulates risk exposure, movement in risk profile, control effectiveness and any areas of concern requiring Board and Committee attention. Deputise for the Director of Governance and Assurance & Company Secretary when required. Lead the co-ordination and delivery of the Internal Audit programme, including development of the risk-based annual audit plan in conjunction with the Director of Governance and Assurance. Liaise with internal auditors to ensure high-quality, value-for-money assurance, and lead the monitoring and delivery of internal audit actions, ensuring clear ownership, robust tracking against agreed deadlines, and timely implementation of recommendations. Lead the annual insurance renewal process, ensuring timely co-ordination of inputs from all Directorates and Executive Team members, with clear ownership of risk disclosures and adherence to agreed deadlines. Ensure that all relevant operational, financial and property risks are accurately captured and reflected in submissions to brokers and insurers, and that the organisation maintains appropriate and cost-effective cover. Escalate overdue or high-risk actions to the Senior Leadership Team and Audit and Risk Committee, providing clear reporting on progress, risks and barriers to delivery. To carry out other duties at the request of the Chief Executive or Director of Governance & Assurance & Company Secretary. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Lead, in conjunction with the Director of Governance and Assurance, the development and maintenance of Look Ahead's Business Continuity and organisational resilience framework, ensuring plans are up to date, regularly tested and aligned to key strategic and operational risks. Promote Look Ahead's Business Continuity organisational learning following incidents and near misses, embedding improvements and strengthening resilience. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Positive and proactive approach with a friendly, flexible and approachable manner. Diplomatic and works co-operatively with others to get things done, willingly giving help and advice to colleagues Able to work on own initiative and as a member of a team Professional and consistent approach to work and maintenance of standards Able to perform under pressure Treats people fairly, with respect and dignity, dealing with them regardless of their background or circumstances Able to work outside normal office hours if required and to attend evening meetings. What you'll bring: Essential: Qualifications Educated to degree level Good knowledge of compliance and business assurance processes Knowledge and Skills Demonstrable experience of advising senior leaders and non-executive directors within a regulated environment Knowledge of the housing sector and its statutory and regulatory environment Experience of embedding risk management frameworks, driving cultural change, managing or working with a risk and assurance function Understanding of business continuity and organisational resilience frameworks Strong communication and presentation skills, with the ability to interpret and present complex data The ability to develop good working relationships with a wide range of people. Ability to research and prepare succinct briefings and reports appropriate to the identified audience Ability to influence and challenge appropriately High level written skills Good organisational skills Calm under pressure and comfortable working in a busy environment High levels of IT literacy including Word, Excel, and bespoke reporting databases Strong attention to detail Experience Compliance and business assurance, or related experience such as business improvement, internal audit or legal Experience of working in a regulated environment Working and communicating with a wide range of stakeholders Working in a Housing or Supported Housing organisation Desirable: Relevant professional qualification in risk, audit . click apply for full job details
Apr 15, 2026
Full time
We're looking for a kind, compassionate and resilient Head of Risk and Assurance located at our Head Office in Islington. £60,000.00 - £65,000.00 (depending on experience) per annum, working 35 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Working with the senior leadership team, Board and CEO office functions to ensure that the organisation has a high standard of compliance with regulatory and legal frameworks, risk management and assurance. This role will also deputise for the Director of Governance and Assurance and Company Secretary. Act as an advisor to the Senior Leadership Team, Audit and Risk Committee and Board, providing clear, evidence-based assurance and constructive professional challenge on risk, control and compliance matters. Lead the continued development and embedding of a mature, proactive risk culture across the organisation, ensuring risk considerations are integrated into strategic decision-making and operational delivery. What you'll do: Manage and develop, as appropriate, systems for identifying, checking and demonstrating effective controls and compliance with all legal and regulatory responsibilities relating to the governance and management of Look Ahead's services, including health and safety, data protection and security, and financial and regulatory reporting. Be Look Ahead's expert on compliance and business assurance, working collaboratively with Directors and Senior Managers to provide support and advice. Keep up to date with legislative, regulatory, and best practice requirements and changes, assessing the risks and potential impact on Look Ahead and advising staff and Board members as appropriate. Lead and maintain Look Ahead's Risk Registers and Risk Maps and conduct the regular review and development of those registers/maps. Ensure risk registers are dynamic, forward-looking and aligned to the Corporate Plan, risk appetite and business planning assumptions. Monitor emerging regulatory, financial and operational risks and sector developments, advising SLT and Board on potential impact and mitigation strategies. Work closely with the Senior Leadership Team to ensure clear ownership of strategic and operational risks, supporting risk owners in the identification, assessment and mitigation of risks. Provide appropriate challenge and escalate significant, emerging or unmanaged risk to the Executive Team and the Audit and Risk Committee where necessary. Drive and support the further development of appropriate controls to manage and, where appropriate, minimise risk to Look Ahead's operations and viability (including risk of theft and fraud). Develop Look Ahead's business assurance framework to demonstrate appropriate first, second- and third-line assurance on all key risks. Develop and maintain a structured approach to control self-assessment, providing evidence of control effectiveness across key operational, financial and regulatory risk areas. Provide assurance over the design and operating effectiveness of key controls, ensuring timely remediation where gaps are identified. Support the annual review of the Operational Plan and support the Senior Leadership Team in monitoring the delivery of the Plan. Work with external advisers, consultants, regulators, commissioners, inspectors etc., where necessary, to improve controls and compliance and to demonstrate third party oversight and assurance Promote and support an appropriate culture within Look Ahead to identify, assess and manage compliance Share relevant lesson learnt and good practice across the organisation. Provide briefings, guidance and training on compliance and business assurance. Prepare and present reports to managers, committees, and the Board, as required. Ensure reporting clearly articulates risk exposure, movement in risk profile, control effectiveness and any areas of concern requiring Board and Committee attention. Deputise for the Director of Governance and Assurance & Company Secretary when required. Lead the co-ordination and delivery of the Internal Audit programme, including development of the risk-based annual audit plan in conjunction with the Director of Governance and Assurance. Liaise with internal auditors to ensure high-quality, value-for-money assurance, and lead the monitoring and delivery of internal audit actions, ensuring clear ownership, robust tracking against agreed deadlines, and timely implementation of recommendations. Lead the annual insurance renewal process, ensuring timely co-ordination of inputs from all Directorates and Executive Team members, with clear ownership of risk disclosures and adherence to agreed deadlines. Ensure that all relevant operational, financial and property risks are accurately captured and reflected in submissions to brokers and insurers, and that the organisation maintains appropriate and cost-effective cover. Escalate overdue or high-risk actions to the Senior Leadership Team and Audit and Risk Committee, providing clear reporting on progress, risks and barriers to delivery. To carry out other duties at the request of the Chief Executive or Director of Governance & Assurance & Company Secretary. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Lead, in conjunction with the Director of Governance and Assurance, the development and maintenance of Look Ahead's Business Continuity and organisational resilience framework, ensuring plans are up to date, regularly tested and aligned to key strategic and operational risks. Promote Look Ahead's Business Continuity organisational learning following incidents and near misses, embedding improvements and strengthening resilience. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Positive and proactive approach with a friendly, flexible and approachable manner. Diplomatic and works co-operatively with others to get things done, willingly giving help and advice to colleagues Able to work on own initiative and as a member of a team Professional and consistent approach to work and maintenance of standards Able to perform under pressure Treats people fairly, with respect and dignity, dealing with them regardless of their background or circumstances Able to work outside normal office hours if required and to attend evening meetings. What you'll bring: Essential: Qualifications Educated to degree level Good knowledge of compliance and business assurance processes Knowledge and Skills Demonstrable experience of advising senior leaders and non-executive directors within a regulated environment Knowledge of the housing sector and its statutory and regulatory environment Experience of embedding risk management frameworks, driving cultural change, managing or working with a risk and assurance function Understanding of business continuity and organisational resilience frameworks Strong communication and presentation skills, with the ability to interpret and present complex data The ability to develop good working relationships with a wide range of people. Ability to research and prepare succinct briefings and reports appropriate to the identified audience Ability to influence and challenge appropriately High level written skills Good organisational skills Calm under pressure and comfortable working in a busy environment High levels of IT literacy including Word, Excel, and bespoke reporting databases Strong attention to detail Experience Compliance and business assurance, or related experience such as business improvement, internal audit or legal Experience of working in a regulated environment Working and communicating with a wide range of stakeholders Working in a Housing or Supported Housing organisation Desirable: Relevant professional qualification in risk, audit . click apply for full job details
Established in 2017, our client boasts a dedicated team with extensive experience in the home delivery industry. Their commitment is to consistently provide a 5-star service on every occasion. If you aspire to be the best, you need to join the best. Our client presents an outstanding opportunity for Self-Employed Delivery Drivers to take charge of their own schedule and maximise their income. Key Benefits of Joining Our Client as a Delivery Driver: Competitive pay rates up to £14.96 per hour per contractor if 5 achieved. Five Star Payments £50.00 per crew daily if achieved and available to all Crews from Day One. Weekly pay for your convenience on a Friday. Complimentary provision of a fully fuelled vehicle (not for personal use). Pre-calculated and planned delivery routes. On-call Managers providing assistance and support throughout the day. Qualifications They Seek in Delivery Drivers: A valid UK driver's license with no more than six points or previous DD, DR, IN, or CD endorsements. Exceptional customer service skills. Reliability and a willingness to work in two-person teams. Motivation to excel and be the best. If you're interested in becoming a part of our client s Team, don't wait any longer. Apply now to connect with one of their dedicated recruitment team members! Based on crew achieving 5 payment on a 10-hour planned route.
Apr 15, 2026
Full time
Established in 2017, our client boasts a dedicated team with extensive experience in the home delivery industry. Their commitment is to consistently provide a 5-star service on every occasion. If you aspire to be the best, you need to join the best. Our client presents an outstanding opportunity for Self-Employed Delivery Drivers to take charge of their own schedule and maximise their income. Key Benefits of Joining Our Client as a Delivery Driver: Competitive pay rates up to £14.96 per hour per contractor if 5 achieved. Five Star Payments £50.00 per crew daily if achieved and available to all Crews from Day One. Weekly pay for your convenience on a Friday. Complimentary provision of a fully fuelled vehicle (not for personal use). Pre-calculated and planned delivery routes. On-call Managers providing assistance and support throughout the day. Qualifications They Seek in Delivery Drivers: A valid UK driver's license with no more than six points or previous DD, DR, IN, or CD endorsements. Exceptional customer service skills. Reliability and a willingness to work in two-person teams. Motivation to excel and be the best. If you're interested in becoming a part of our client s Team, don't wait any longer. Apply now to connect with one of their dedicated recruitment team members! Based on crew achieving 5 payment on a 10-hour planned route.
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included. The role: An exciting opportunity has arisen for a Prosthetics Workshop Manager within the West of Scotland Mobility and Rehabilitation Centre (WestMARC), based in the purpose built WestMARC Centre at the Queen Elizabeth University Hospital, Glasgow. WestMARC delivers highly specialised clinical rehabilitation technology services to patients across the West of Scotland and beyond. This role offers the chance to play a key part in shaping the future of prosthetic services. Working in close collaboration with our multidisciplinary clinical teams, the post holder will support the delivery of innovative, state of the art prosthetic provision for service users across the region. The successful candidate will have lead responsibility for the management, coordination, and development of the Prosthetics Workshop, including the operational oversight of a team of approximately 11 WTE staff. They will ensure the effective production and maintenance of high quality, safe prosthetic devices, supporting excellent patient care and contributing to continual service improvement. Duration, Location, and Working Pattern: Permanent, Full-time Shift Pattern - 37hr Week Base location - Westmarc Key responsibilities: Management / Leadership Lead and develop the workshop team to deliver high quality custom devices and assistive technology modifications. Manage staffing: recruitment, performance, appraisals, competencies, training plans and PDPs. Oversee workshop budgets, authorise orders, and monitor monthly expenditure. Run team meetings, 1:1s and annual performance reviews. Maintain a safe, fully resourced workshop environment and develop SOPs. Plan and prioritise workflow, including urgent/emergency repairs. Clinical / Technical Provide specialist technical support for routine and complex prosthetic cases. Manage non routine cases outside manufacturer parameters. Supervise advanced technicians and support patient appointments for technical assessments and repairs. Ensure high quality fabrication, machining, assembly, and equipment maintenance. Manage high value equipment and oversee stock control, monthly reporting, and annual stocktake. Support R&D and implement improved manufacturing techniques. Undertake manufacturing and repairs when required. Health & Safety Lead compliance with H&S standards, including COSHH, MDR, HAI and risk assessments. Manage adverse incident reporting and MHRA safety actions. Oversee safe waste management and ensure vehicle safety and policy compliance. Professional Benchmark services against regional centres to maintain best practice. Ensure ongoing training and professional development for the technical team. Maintain patient confidentiality and accurate technical records. Uphold NHS GG&C values in all activities. Knowledge, training, qualifications and/or experience required to do the job: Educated to SCQF level 9 (e.g., degree) in a relevant engineering or technical field, or equivalent. Completion of technical training or similar in Prosthetics and Orthotics at an equivalent level. Specialist expertise in the manufacture, repair and maintenance of rehabilitation technology, gained through public/private sector experience or manufacturer specific training. Experience in team leadership and staff management. Experience in financial and stock monitoring and management. Effective communication skills. Experience in initiating, leading, facilitating and evaluating the development of technical practices and undertaking quality improvement. Experience in problem solving when faced with new or unfamiliar situations. Knowledge and experience of IT and information systems, quality management, and regulatory requirements. What we offer: We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. As an NHS Scotland employee, you will be entitled to: A minimum of 27 days annual leave, increasing with length of service, plus public holidays Membership of the NHS Pension Scheme, including life insurance benefits Salary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e learning and classroom based courses Enhanced pay for working public holidays NHS discounts on a wide range of goods and services Confidential employee support and assistance, including counselling and psychological therapies Interested? If you would like to find out more, we would love to hear from you. For an informal discussion, please contact: Elena Harris, Lead Prosthetist Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback. AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own. Show us the real you: Your application should reflect your skills, experience, and motivations authentically. Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers. Why this matters: Applications that rely on AI generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements. Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool. From 1 April 2026, the Agenda for Change full time working week will reduce from 37 hours to 36 hours. Part time working hours will be reduced on a pro rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged. NHS Greater Glasgow and Clyde recognises the importance of work life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process. For application portal or log in issues, please contact the Jobtrain Support Hub in the first instance.
Apr 15, 2026
Full time
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included. The role: An exciting opportunity has arisen for a Prosthetics Workshop Manager within the West of Scotland Mobility and Rehabilitation Centre (WestMARC), based in the purpose built WestMARC Centre at the Queen Elizabeth University Hospital, Glasgow. WestMARC delivers highly specialised clinical rehabilitation technology services to patients across the West of Scotland and beyond. This role offers the chance to play a key part in shaping the future of prosthetic services. Working in close collaboration with our multidisciplinary clinical teams, the post holder will support the delivery of innovative, state of the art prosthetic provision for service users across the region. The successful candidate will have lead responsibility for the management, coordination, and development of the Prosthetics Workshop, including the operational oversight of a team of approximately 11 WTE staff. They will ensure the effective production and maintenance of high quality, safe prosthetic devices, supporting excellent patient care and contributing to continual service improvement. Duration, Location, and Working Pattern: Permanent, Full-time Shift Pattern - 37hr Week Base location - Westmarc Key responsibilities: Management / Leadership Lead and develop the workshop team to deliver high quality custom devices and assistive technology modifications. Manage staffing: recruitment, performance, appraisals, competencies, training plans and PDPs. Oversee workshop budgets, authorise orders, and monitor monthly expenditure. Run team meetings, 1:1s and annual performance reviews. Maintain a safe, fully resourced workshop environment and develop SOPs. Plan and prioritise workflow, including urgent/emergency repairs. Clinical / Technical Provide specialist technical support for routine and complex prosthetic cases. Manage non routine cases outside manufacturer parameters. Supervise advanced technicians and support patient appointments for technical assessments and repairs. Ensure high quality fabrication, machining, assembly, and equipment maintenance. Manage high value equipment and oversee stock control, monthly reporting, and annual stocktake. Support R&D and implement improved manufacturing techniques. Undertake manufacturing and repairs when required. Health & Safety Lead compliance with H&S standards, including COSHH, MDR, HAI and risk assessments. Manage adverse incident reporting and MHRA safety actions. Oversee safe waste management and ensure vehicle safety and policy compliance. Professional Benchmark services against regional centres to maintain best practice. Ensure ongoing training and professional development for the technical team. Maintain patient confidentiality and accurate technical records. Uphold NHS GG&C values in all activities. Knowledge, training, qualifications and/or experience required to do the job: Educated to SCQF level 9 (e.g., degree) in a relevant engineering or technical field, or equivalent. Completion of technical training or similar in Prosthetics and Orthotics at an equivalent level. Specialist expertise in the manufacture, repair and maintenance of rehabilitation technology, gained through public/private sector experience or manufacturer specific training. Experience in team leadership and staff management. Experience in financial and stock monitoring and management. Effective communication skills. Experience in initiating, leading, facilitating and evaluating the development of technical practices and undertaking quality improvement. Experience in problem solving when faced with new or unfamiliar situations. Knowledge and experience of IT and information systems, quality management, and regulatory requirements. What we offer: We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. As an NHS Scotland employee, you will be entitled to: A minimum of 27 days annual leave, increasing with length of service, plus public holidays Membership of the NHS Pension Scheme, including life insurance benefits Salary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e learning and classroom based courses Enhanced pay for working public holidays NHS discounts on a wide range of goods and services Confidential employee support and assistance, including counselling and psychological therapies Interested? If you would like to find out more, we would love to hear from you. For an informal discussion, please contact: Elena Harris, Lead Prosthetist Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback. AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own. Show us the real you: Your application should reflect your skills, experience, and motivations authentically. Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers. Why this matters: Applications that rely on AI generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements. Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool. From 1 April 2026, the Agenda for Change full time working week will reduce from 37 hours to 36 hours. Part time working hours will be reduced on a pro rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged. NHS Greater Glasgow and Clyde recognises the importance of work life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process. For application portal or log in issues, please contact the Jobtrain Support Hub in the first instance.
Job Role Consulting -Sr. Consulting Client Partner Experience (In Years) 12-15 Job Description EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit . BU/Segment: International Growth Markets Location: London, United Kingdom (Flexible hybrid working) Employment Type: Permanent Summary of the role: The Vice President - Account Manager (EMEA) will be responsible for leading and expanding client engagement for strategic accounts based in the Insurance industry. This role demands a dynamic leader who can manage existing client relationships, elevate the client experience, and drive significant portfolio growth through strategic account planning and solution delivery. Manage and nourish existing client relationships while proactively evolving them into broader, value-driven partnerships. Act as a trusted advisor to clients, providing insights and thought leadership that influence strategic decisions. Reporting directly to the SVP, Insurance & Healthcare Lifesciences, - EMEA, the VP should have demonstrated experience in building and maintaining strong relationships with senior executives, as well as proven success in managing complex sales cycles and achieving revenue targets. Oversee deal structuring, negotiation, and execution to support business expansion. Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction and ensuring alignment between client objectives and EXL service offerings. The VP will collaborate across internal and external teams to deliver the full spectrum of EXL's service offerings-namely Data Management, Digital Engineering, Analytics & AI, Revenue integrity services, F&A Ops and Domain operations-ensuring solutions are aligned with client goals and deliver measurable business value. Focus will be on scaling growth, managing complex deals, and transforming traditional client relationships into strategic partnerships. As part of your duties, you will be responsible for: Strategic Account Growth and Business Development Define and drive growth strategy for strategic accounts, exploring new opportunities and deepening relationships Develop and execute comprehensive account plans to achieve revenue targets, ensuring that deliverables are met and exceed client expectations. Client Relationship Management Foster strong CXO and business team relationships to align client objectives with EXL's service offerings. Act as the primary liaison for key accounts, ensuring seamless execution of initiatives while cultivating executive-level partnerships and managing client expectations. Maintain oversight of financial metrics, including revenue, gross margin (GM) forecasting, and P&L reporting. Conduct detailed P&L analysis, including cost reviews, revenue recognition, and tracking of key financial metrics to ensure alignment with account goals and financial health. Contractual and Administrative Governance Manage the contracting process for assigned strategic account, ensuring contracts and agreements are up to date and aligned with business objectives. Handle client administrative requests, including updates to contracts, staffing, and locations, ensuring smooth operations and timely execution of agreements. Tracking & Reporting Support client management initiatives by tracking open items related to key deliverables, status updates, and client communications. Use tools such as Salesforce to maintain visibility into account progress and ensure alignment across teams and stakeholders. Market Research and Analysis Provide actionable market intelligence, identifying region specific opportunities, competitor movements, and white spaces. Continuously cultivate market knowledge to maintain a competitive edge and ensure that EXL's offerings remain relevant and innovative in the evolving market landscape. Internal Collaboration Work closely with internal teams to deliver integrated, innovative solutions that address client needs. Partner with cross functional teams to design and implement integrated solutions of EXL's service portfolio-including Data Management, Digital Engineering, Analytics and AI, Revenue integrity services, F&A and Domain operations-that generate measurable business impact for clients. Qualifications and experience we consider to be essential for the role: 15+ years of experience for leading and expanding client engagement with deep EMEA market experience. Proven track record in account management, sales, or business development, ideally within Insurance sector. Strong knowledge of EMEA region enterprise sectors, buying behaviors, regulatory environment, and industry dynamics. Dedicated to achieving business results, with a focus on driving growth while maintaining a client centric approach. Adept at leading cross functional teams and influencing across matrixed organizations. Demonstrated ability to develop talent, set high delivery standards and should have ability to demonstrate thought leadership and provide strategic guidance to clients. Strong curiosity and working knowledge of data, AI, digital transformation, and their enterprise applications. Ability to align client needs with EXL's offerings in AI, analytics, cloud, and automation. As part of a leading global analytics and digital solutions company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Apr 15, 2026
Full time
Job Role Consulting -Sr. Consulting Client Partner Experience (In Years) 12-15 Job Description EXL (NASDAQ: EXLS)is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit . BU/Segment: International Growth Markets Location: London, United Kingdom (Flexible hybrid working) Employment Type: Permanent Summary of the role: The Vice President - Account Manager (EMEA) will be responsible for leading and expanding client engagement for strategic accounts based in the Insurance industry. This role demands a dynamic leader who can manage existing client relationships, elevate the client experience, and drive significant portfolio growth through strategic account planning and solution delivery. Manage and nourish existing client relationships while proactively evolving them into broader, value-driven partnerships. Act as a trusted advisor to clients, providing insights and thought leadership that influence strategic decisions. Reporting directly to the SVP, Insurance & Healthcare Lifesciences, - EMEA, the VP should have demonstrated experience in building and maintaining strong relationships with senior executives, as well as proven success in managing complex sales cycles and achieving revenue targets. Oversee deal structuring, negotiation, and execution to support business expansion. Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction and ensuring alignment between client objectives and EXL service offerings. The VP will collaborate across internal and external teams to deliver the full spectrum of EXL's service offerings-namely Data Management, Digital Engineering, Analytics & AI, Revenue integrity services, F&A Ops and Domain operations-ensuring solutions are aligned with client goals and deliver measurable business value. Focus will be on scaling growth, managing complex deals, and transforming traditional client relationships into strategic partnerships. As part of your duties, you will be responsible for: Strategic Account Growth and Business Development Define and drive growth strategy for strategic accounts, exploring new opportunities and deepening relationships Develop and execute comprehensive account plans to achieve revenue targets, ensuring that deliverables are met and exceed client expectations. Client Relationship Management Foster strong CXO and business team relationships to align client objectives with EXL's service offerings. Act as the primary liaison for key accounts, ensuring seamless execution of initiatives while cultivating executive-level partnerships and managing client expectations. Maintain oversight of financial metrics, including revenue, gross margin (GM) forecasting, and P&L reporting. Conduct detailed P&L analysis, including cost reviews, revenue recognition, and tracking of key financial metrics to ensure alignment with account goals and financial health. Contractual and Administrative Governance Manage the contracting process for assigned strategic account, ensuring contracts and agreements are up to date and aligned with business objectives. Handle client administrative requests, including updates to contracts, staffing, and locations, ensuring smooth operations and timely execution of agreements. Tracking & Reporting Support client management initiatives by tracking open items related to key deliverables, status updates, and client communications. Use tools such as Salesforce to maintain visibility into account progress and ensure alignment across teams and stakeholders. Market Research and Analysis Provide actionable market intelligence, identifying region specific opportunities, competitor movements, and white spaces. Continuously cultivate market knowledge to maintain a competitive edge and ensure that EXL's offerings remain relevant and innovative in the evolving market landscape. Internal Collaboration Work closely with internal teams to deliver integrated, innovative solutions that address client needs. Partner with cross functional teams to design and implement integrated solutions of EXL's service portfolio-including Data Management, Digital Engineering, Analytics and AI, Revenue integrity services, F&A and Domain operations-that generate measurable business impact for clients. Qualifications and experience we consider to be essential for the role: 15+ years of experience for leading and expanding client engagement with deep EMEA market experience. Proven track record in account management, sales, or business development, ideally within Insurance sector. Strong knowledge of EMEA region enterprise sectors, buying behaviors, regulatory environment, and industry dynamics. Dedicated to achieving business results, with a focus on driving growth while maintaining a client centric approach. Adept at leading cross functional teams and influencing across matrixed organizations. Demonstrated ability to develop talent, set high delivery standards and should have ability to demonstrate thought leadership and provide strategic guidance to clients. Strong curiosity and working knowledge of data, AI, digital transformation, and their enterprise applications. Ability to align client needs with EXL's offerings in AI, analytics, cloud, and automation. As part of a leading global analytics and digital solutions company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
About the Role Bereavement Services delivers approximately 3,000 burial and cremation services annually across our five cemeteries and one crematorium. The Infrastructure Assistant Manager role sits within the Infrastructure Team, responsible for cemetery management, burial service delivery, and grounds maintenance. This role offers an exciting opportunity to join an award winning team and lead continuous improvement initiatives. Working hours: 35 hours per week. Full time, permanent contract. Essential car allowance and driver licence required. Responsibilities Lead, coordinate and supervise the team of Customer Care Officers across two sites, with line management responsibility. Oversee day to day workload, assign tasks and allocate resources as required. Arrange relevant training and development to ensure staff can deliver the highest standards. Conduct performance management discussions and other management tasks. Proactively identify opportunities for service improvement, implement change and streamline processes. Collaborate with Infrastructure teams at all cemeteries and the crematorium to coordinate tasks and ensure efficient delivery of services. Maintain knowledge of processes, guidance and relevant legislation to provide accurate advice to team members and bereaved families. Represent the council as part of the management team, attending and contributing to management meetings. Qualifications Valid full driving licence; own car provided for essential car use. Previous local government or similar management experience. Strong team work and communication skills, initiative, quick thinking, and problem solving ability. Desirable: experience in Bereavement Services, delivering high quality customer service, knowledge of IT applications such as Word and Excel. Candidate Profile Essential: Leadership, coordination, supervision and line management of a customer care team; proactive improvement mindset; teamwork with infrastructure teams; up to date knowledge of legislation and guidance. Desired: Bereavement Service experience, customer service delivery, previous management experience, IT literacy. About Us Manchester City Council is the local council for one of the UK's most vibrant and diverse cities. Working for us offers a chance to contribute to a community that leads change and transforms lives. Benefits Generous holiday allowance - up to 26 days plus bank holidays, increasing to 31 days after five years; option to purchase up to two additional weeks. UK's largest local government pension scheme with life cover. Enhanced parental and carers leave. Discounts on shopping, holidays, phone contracts, cycle to work scheme, flu jabs, eye tests, and more. Learning and development opportunities, onboarding, workshops, training, apprenticeships, and qualifications. Good Employment Charter membership with secure, flexible work and strong health & wellbeing support. Up to 3 days voluntary leave. Equal Opportunities We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, minority ethnic communities, disabled people, and young people. Support During the Process Interview adjustments - let us know if you need any adjustments. Accessible formats - our ReciteMe tool provides text to speech, translation, adjustable text size, and colour options. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the minimum shortlisting requirements and identify with at least one of the following criteria: Members of the armed forces or veterans. Current or former care leavers. Individuals with a disability or long term condition. Additional Information Right to work: a legal right to work in the UK is required; visa sponsorship not available. Pre employment checks - required role specific checks will apply. Support for adjustments - we will source necessary aids and adaptations where possible. If a task proves unachievable, we will consider redesigning parts of the role. Contact: Ria Page - . For more information or general queries, email . Artificial Intelligence (AI) Usage AI can be a useful tool to support your application. All examples and statements must be truthful, factually accurate, and derived from your own experience. Plagiarism or AI generated content presented as your own may result in withdrawal or disciplinary action.
Apr 15, 2026
Full time
About the Role Bereavement Services delivers approximately 3,000 burial and cremation services annually across our five cemeteries and one crematorium. The Infrastructure Assistant Manager role sits within the Infrastructure Team, responsible for cemetery management, burial service delivery, and grounds maintenance. This role offers an exciting opportunity to join an award winning team and lead continuous improvement initiatives. Working hours: 35 hours per week. Full time, permanent contract. Essential car allowance and driver licence required. Responsibilities Lead, coordinate and supervise the team of Customer Care Officers across two sites, with line management responsibility. Oversee day to day workload, assign tasks and allocate resources as required. Arrange relevant training and development to ensure staff can deliver the highest standards. Conduct performance management discussions and other management tasks. Proactively identify opportunities for service improvement, implement change and streamline processes. Collaborate with Infrastructure teams at all cemeteries and the crematorium to coordinate tasks and ensure efficient delivery of services. Maintain knowledge of processes, guidance and relevant legislation to provide accurate advice to team members and bereaved families. Represent the council as part of the management team, attending and contributing to management meetings. Qualifications Valid full driving licence; own car provided for essential car use. Previous local government or similar management experience. Strong team work and communication skills, initiative, quick thinking, and problem solving ability. Desirable: experience in Bereavement Services, delivering high quality customer service, knowledge of IT applications such as Word and Excel. Candidate Profile Essential: Leadership, coordination, supervision and line management of a customer care team; proactive improvement mindset; teamwork with infrastructure teams; up to date knowledge of legislation and guidance. Desired: Bereavement Service experience, customer service delivery, previous management experience, IT literacy. About Us Manchester City Council is the local council for one of the UK's most vibrant and diverse cities. Working for us offers a chance to contribute to a community that leads change and transforms lives. Benefits Generous holiday allowance - up to 26 days plus bank holidays, increasing to 31 days after five years; option to purchase up to two additional weeks. UK's largest local government pension scheme with life cover. Enhanced parental and carers leave. Discounts on shopping, holidays, phone contracts, cycle to work scheme, flu jabs, eye tests, and more. Learning and development opportunities, onboarding, workshops, training, apprenticeships, and qualifications. Good Employment Charter membership with secure, flexible work and strong health & wellbeing support. Up to 3 days voluntary leave. Equal Opportunities We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, minority ethnic communities, disabled people, and young people. Support During the Process Interview adjustments - let us know if you need any adjustments. Accessible formats - our ReciteMe tool provides text to speech, translation, adjustable text size, and colour options. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the minimum shortlisting requirements and identify with at least one of the following criteria: Members of the armed forces or veterans. Current or former care leavers. Individuals with a disability or long term condition. Additional Information Right to work: a legal right to work in the UK is required; visa sponsorship not available. Pre employment checks - required role specific checks will apply. Support for adjustments - we will source necessary aids and adaptations where possible. If a task proves unachievable, we will consider redesigning parts of the role. Contact: Ria Page - . For more information or general queries, email . Artificial Intelligence (AI) Usage AI can be a useful tool to support your application. All examples and statements must be truthful, factually accurate, and derived from your own experience. Plagiarism or AI generated content presented as your own may result in withdrawal or disciplinary action.
Job Title : Project Procurement & Support Co-ordinator Location: Glasgow Salary : £28k - £30k per annum Job Type: Full Time, Permanent Working Hours: Monday to Thursday - 7.30am to 4.45pm and Friday 7.30am to 4.00pm HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Aberdeen, Manchester, and Belfast, providing services to clients across both public and private sectors throughout the UK. About The Role: As part of our continued growth, we have an exciting opportunity for an enthusiastic Project Procurement & Support Co-ordinator to join the HF family at our Glasgow office. This is a permanent role that promises unique challenges, a varied workload and great career progression opportunities. The successful candidate will be responsible for but not limited to: Sourcing, purchasing and coordinating the delivery of all project materials in line with programme requirements. Driving best value through supplier negotiation, pricing comparisons, and use of preferred suppliers. Raising and managing purchase orders, track deliveries, and resolve supply chain issues promptly. Co-ordinating the scheduling, allocation, and movement of plant and equipment across project sites. Liaising with plant hire companies to manage costs, availability, and off-hire to minimise spend. Acting as the primary point of contact for agency labour providers, coordinating workforce requirements with site managers. Maintaining accurate records of agency personnel, timesheets, and associated costs. Printing, distributing, and managing project drawings and technical documentation for the project team. Mark up and track drawing revisions and changes, maintaining an accurate version control register. Ensuring the project team always has access to the most current, approved documentation and issue sheets. Assisting project managers with general administrative tasks including correspondence, filing, and report preparation Supporting the preparation and issue of project documentation, meeting minutes, and progress reports. Key Skills, Qualifications and Experience Required: Strong organisational and time management skills, with the ability to manage multiple competing priorities. High level of accuracy and attention to detail, particularly in document management and purchasing records. Confident communicator with the ability to liaise effectively with suppliers, site teams, and management. Proficient in Microsoft Office (Excel, Word, Outlook) with strong document handling skills. Understanding of document control principles and version management. Ability to work proactively and use initiative in a fast-paced project environment. Demonstrable administrative, coordination, or procurement support experience. National 5s (or equivalent) in English and Maths. HNC/HND or degree in Construction Management / Quantity Surveying. (desirable) CIPS qualification or relevant procurement/supply chain training. (desirable) Health & Safety awareness training (e.g., IOSH). (desirable) Experience of working in an electrical/plumbing wholesale environment. (desirable) In Return, we offer: Competitive Salary 32 Days Holiday (inclusive of bank holidays, pro-rata) Pension Scheme Death in Service Scheme Private Medical Care Critical Illness Care Ongoing training and development Additional Information: Applications close on Tuesday, 31st March 2026 , if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. No Agencies Please. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Procurement Coordinator, Purchasing, Supply Chain Coordinator, Procurement Administrator, Procurement Executive, Procurement Operations, Construction Project Administrator, Materials Procurement Executive, Project Support Coordinator, Construction Support Administrator may also be considered for this role.
Apr 15, 2026
Full time
Job Title : Project Procurement & Support Co-ordinator Location: Glasgow Salary : £28k - £30k per annum Job Type: Full Time, Permanent Working Hours: Monday to Thursday - 7.30am to 4.45pm and Friday 7.30am to 4.00pm HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Aberdeen, Manchester, and Belfast, providing services to clients across both public and private sectors throughout the UK. About The Role: As part of our continued growth, we have an exciting opportunity for an enthusiastic Project Procurement & Support Co-ordinator to join the HF family at our Glasgow office. This is a permanent role that promises unique challenges, a varied workload and great career progression opportunities. The successful candidate will be responsible for but not limited to: Sourcing, purchasing and coordinating the delivery of all project materials in line with programme requirements. Driving best value through supplier negotiation, pricing comparisons, and use of preferred suppliers. Raising and managing purchase orders, track deliveries, and resolve supply chain issues promptly. Co-ordinating the scheduling, allocation, and movement of plant and equipment across project sites. Liaising with plant hire companies to manage costs, availability, and off-hire to minimise spend. Acting as the primary point of contact for agency labour providers, coordinating workforce requirements with site managers. Maintaining accurate records of agency personnel, timesheets, and associated costs. Printing, distributing, and managing project drawings and technical documentation for the project team. Mark up and track drawing revisions and changes, maintaining an accurate version control register. Ensuring the project team always has access to the most current, approved documentation and issue sheets. Assisting project managers with general administrative tasks including correspondence, filing, and report preparation Supporting the preparation and issue of project documentation, meeting minutes, and progress reports. Key Skills, Qualifications and Experience Required: Strong organisational and time management skills, with the ability to manage multiple competing priorities. High level of accuracy and attention to detail, particularly in document management and purchasing records. Confident communicator with the ability to liaise effectively with suppliers, site teams, and management. Proficient in Microsoft Office (Excel, Word, Outlook) with strong document handling skills. Understanding of document control principles and version management. Ability to work proactively and use initiative in a fast-paced project environment. Demonstrable administrative, coordination, or procurement support experience. National 5s (or equivalent) in English and Maths. HNC/HND or degree in Construction Management / Quantity Surveying. (desirable) CIPS qualification or relevant procurement/supply chain training. (desirable) Health & Safety awareness training (e.g., IOSH). (desirable) Experience of working in an electrical/plumbing wholesale environment. (desirable) In Return, we offer: Competitive Salary 32 Days Holiday (inclusive of bank holidays, pro-rata) Pension Scheme Death in Service Scheme Private Medical Care Critical Illness Care Ongoing training and development Additional Information: Applications close on Tuesday, 31st March 2026 , if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. No Agencies Please. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Procurement Coordinator, Purchasing, Supply Chain Coordinator, Procurement Administrator, Procurement Executive, Procurement Operations, Construction Project Administrator, Materials Procurement Executive, Project Support Coordinator, Construction Support Administrator may also be considered for this role.
We are looking for a Clinical Service Manager or Ward Manager (Senior Mental Health Nurse) to work within new mental health inpatient service for young people in Surrey. As the Clinical Services Manager, you will liaise with all members of staff and stakeholders to deliver a service-aligned to an outstanding outcome within the CQC regulatory agenda, and act as a clinical and operational expert for clinical services, ensuring exceptional care is delivered and staff are supported. Responsibilities Managing and developing a highly skilled and motivated workforce through recruitment, selection, development and performance management processes. Managing the delivery of the clinical services business plan ensuring the effective and efficient management and control of staffing, budgets, materials and equipment. Supporting and contributing to the maintenance of the business relationships liaising with referrers and prospective purchasers. Promoting an effective working relationship across the multidisciplinary teams. Contributes to the development of Elysium policies, procedures, processes and initiatives. Ensuring clinical services comply with statutory regulations and current legislation meet quality standards and deliver against key performance indicators. Ensuring site objectives are being met and encouraging a high quality of service to attract new service users. Qualifications A relevant professional qualification and recognised post-registration qualification Full membership/accreditation with a relevant professional institution A detailed understanding of statutory regulations Financial and people management skills Relevant experience including previous supervisory/managerial experience for a group of professional staff. What Can Athona Offer You? Experts in the healthcare sector offering a professional and supportive service Nationwide vacancies available in the NHS, Charities, Social Enterprises and private sector Provide support from start to finish, including negotiations on terms and onboarding A supportive team who truly care about your career, taking the time to understand your needs and help you achieve your aspirations Support beyond placement, making sure you're happy with your new job and it continues to fulfil your career goals. If you are interested in learning more about this job role or any other opportunities through Athona, get in touch with Amy on or drop an email to
Apr 15, 2026
Full time
We are looking for a Clinical Service Manager or Ward Manager (Senior Mental Health Nurse) to work within new mental health inpatient service for young people in Surrey. As the Clinical Services Manager, you will liaise with all members of staff and stakeholders to deliver a service-aligned to an outstanding outcome within the CQC regulatory agenda, and act as a clinical and operational expert for clinical services, ensuring exceptional care is delivered and staff are supported. Responsibilities Managing and developing a highly skilled and motivated workforce through recruitment, selection, development and performance management processes. Managing the delivery of the clinical services business plan ensuring the effective and efficient management and control of staffing, budgets, materials and equipment. Supporting and contributing to the maintenance of the business relationships liaising with referrers and prospective purchasers. Promoting an effective working relationship across the multidisciplinary teams. Contributes to the development of Elysium policies, procedures, processes and initiatives. Ensuring clinical services comply with statutory regulations and current legislation meet quality standards and deliver against key performance indicators. Ensuring site objectives are being met and encouraging a high quality of service to attract new service users. Qualifications A relevant professional qualification and recognised post-registration qualification Full membership/accreditation with a relevant professional institution A detailed understanding of statutory regulations Financial and people management skills Relevant experience including previous supervisory/managerial experience for a group of professional staff. What Can Athona Offer You? Experts in the healthcare sector offering a professional and supportive service Nationwide vacancies available in the NHS, Charities, Social Enterprises and private sector Provide support from start to finish, including negotiations on terms and onboarding A supportive team who truly care about your career, taking the time to understand your needs and help you achieve your aspirations Support beyond placement, making sure you're happy with your new job and it continues to fulfil your career goals. If you are interested in learning more about this job role or any other opportunities through Athona, get in touch with Amy on or drop an email to
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2646 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantages, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Enterprise Technology team sits at the centre of Marex's technology landscape, delivering a cross business platform that enables our trading and business streams to innovate and go to market at pace. We provide shared capabilities including API gateways, centralised APIs, real time data streaming, connectivity solutions and emerging AI driven services. By building scalable, resilient and reusable platform components, the team reduces duplication, accelerates product delivery and ensures consistent standards across the organisation. Engine Room is a core part of this strategy, forming the foundation upon which next generation digital services are built. Marex recognises the need to provide digital services to give client's the best possible experience. As such, the technology team at Marex is playing an increasingly important role in the evolution of the firm and enabling business growth and new products and services. Role Summary Join the Enterprise team working on Engine Room, one of Marex's most strategic technology initiatives. As a Full Stack Developer, you'll help build and evolve a modern, enterprise grade platform at the core of the business. We're growing quickly and need energetic, flexible thinkers who can respond to changing demands, work collaboratively, and bring ideas to the table. If you enjoy solving complex problems in a fast moving environment and want to help shape technology that truly matters, this is the role for you. Responsibilities Role specific: Design, develop and maintain high quality NodeJS/Typescript solutions within the Engine Room platform. Contribute to the development of shared enterprise capabilities including API gateways, centralised APIs, real time data streaming, connectivity frameworks and AI enabled services. Build scalable, resilient and high performance services that support multiple business streams across Marex. Collaborate closely with product owners, architects and other engineering teams to translate business requirements into robust technical solutions. Contribute to architectural design discussions and help shape platform standards, patterns and best practices. Ensure solutions are secure, observable and aligned with enterprise governance and regulatory requirements. Support the continuous improvement of CI/CD pipelines, automated testing and DevOps practices. Participate actively in team discussions, technical brainstorming sessions and knowledge sharing. Adapt quickly to changing priorities and evolving business demands in a fast paced environment. Provide support and troubleshooting for production systems where required, ensuring high availability and reliability. Contribute to documentation and maintain clear technical artefacts to support long term platform sustainability. Promote a collaborative, inclusive and high performing team culture. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies: A collaborative team player, approachable, self efficient and influences a positive work Environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience - Essential: Strong commercial experience in NodeJS / Typescript development. Experience building RESTful APIs and microservices in enterprise environments. Good working knowledge of React and modern front end development principles. Experience working with AWS cloud services (e.g. ECS/EKS, Lambda, S3, RDS, API Gateway) Experience with event driven architectures, ideally using Kafka. Understanding of CI/CD pipelines, automated testing and DevOps practices. Experience with Infrastructure as Code, ideally Terraform. Strong understanding of software design principles (SOLID, clean architecture, domain driven design concepts). Experience working in Agile/Scrum delivery environments. Desirable: Working knowledge of Python or C#. Experience building or contributing to enterprise platform or shared services environments. Exposure to API gateway technologies and distributed systems design. Experience implementing observability tooling (logging, monitoring, tracing). Financial services or capital markets experience (advantageous but not essential). Experience using CDM as a data model (advantageous but not essential). Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Apr 15, 2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2646 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantages, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Enterprise Technology team sits at the centre of Marex's technology landscape, delivering a cross business platform that enables our trading and business streams to innovate and go to market at pace. We provide shared capabilities including API gateways, centralised APIs, real time data streaming, connectivity solutions and emerging AI driven services. By building scalable, resilient and reusable platform components, the team reduces duplication, accelerates product delivery and ensures consistent standards across the organisation. Engine Room is a core part of this strategy, forming the foundation upon which next generation digital services are built. Marex recognises the need to provide digital services to give client's the best possible experience. As such, the technology team at Marex is playing an increasingly important role in the evolution of the firm and enabling business growth and new products and services. Role Summary Join the Enterprise team working on Engine Room, one of Marex's most strategic technology initiatives. As a Full Stack Developer, you'll help build and evolve a modern, enterprise grade platform at the core of the business. We're growing quickly and need energetic, flexible thinkers who can respond to changing demands, work collaboratively, and bring ideas to the table. If you enjoy solving complex problems in a fast moving environment and want to help shape technology that truly matters, this is the role for you. Responsibilities Role specific: Design, develop and maintain high quality NodeJS/Typescript solutions within the Engine Room platform. Contribute to the development of shared enterprise capabilities including API gateways, centralised APIs, real time data streaming, connectivity frameworks and AI enabled services. Build scalable, resilient and high performance services that support multiple business streams across Marex. Collaborate closely with product owners, architects and other engineering teams to translate business requirements into robust technical solutions. Contribute to architectural design discussions and help shape platform standards, patterns and best practices. Ensure solutions are secure, observable and aligned with enterprise governance and regulatory requirements. Support the continuous improvement of CI/CD pipelines, automated testing and DevOps practices. Participate actively in team discussions, technical brainstorming sessions and knowledge sharing. Adapt quickly to changing priorities and evolving business demands in a fast paced environment. Provide support and troubleshooting for production systems where required, ensuring high availability and reliability. Contribute to documentation and maintain clear technical artefacts to support long term platform sustainability. Promote a collaborative, inclusive and high performing team culture. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies: A collaborative team player, approachable, self efficient and influences a positive work Environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience - Essential: Strong commercial experience in NodeJS / Typescript development. Experience building RESTful APIs and microservices in enterprise environments. Good working knowledge of React and modern front end development principles. Experience working with AWS cloud services (e.g. ECS/EKS, Lambda, S3, RDS, API Gateway) Experience with event driven architectures, ideally using Kafka. Understanding of CI/CD pipelines, automated testing and DevOps practices. Experience with Infrastructure as Code, ideally Terraform. Strong understanding of software design principles (SOLID, clean architecture, domain driven design concepts). Experience working in Agile/Scrum delivery environments. Desirable: Working knowledge of Python or C#. Experience building or contributing to enterprise platform or shared services environments. Exposure to API gateway technologies and distributed systems design. Experience implementing observability tooling (logging, monitoring, tracing). Financial services or capital markets experience (advantageous but not essential). Experience using CDM as a data model (advantageous but not essential). Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Commercial Manager Cirencester, Gloucestershire Full-time Starting ASAP With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change. Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value. The Role We are seeking a driven and proactive Commercial Manager to join our Finance Team. In this role, you will drive profitable growth across Kubus' product and service portfolio by ensuring commercial decisions are grounded in strong financial insight, clear governance, and alignment with the strategic direction. The successful candidate will ensure Kubus focuses on commercially viable offerings, builds sustainable margin, and continually elevates commercial discipline to support long term growth. What You'll Be Doing Product & Service Roadmap Support Work collaboratively with Product and Service teams to evaluate new propositions, enhancements and retirement of offerings. Own and maintain commercial business cases for roadmap items, ensuring decisions are backed by financial insight. Analyse market trends, competitive landscape and customer demand to guide prioritisation. Ensure product/service decisions align to Kubus' profitability targets and strategic direction. Deal Commercials & Profitability Governance Provide financial and commercial for significant deals, ensuring pricing, margin and risk meet business expectations. Develop and maintain strong pricing frameworks, discount governance and margin guardrails. Support Sales with commercial modelling, scenario planning and profitability analysis. Conduct post-deals reviews to strengthen future commercial decision-making. Product & Service Profitability Management Implement, own and maintain profitability reporting for key product and service lines. Identify underperforming areas and work with owner to implement improvement plans. Recommend changes to pricing strategy, cost structure or service delivery models to optimise profitability. Bid & Tender Management Support Lead bid/no bid commercial assessments and coordinate BidCo governance. Act as a key commercial contributor in the bid and tender process. Ensure bids are financially sustainable, compliance with governance and aligned with company strategy. Support the creation of commercial schedules, pricing templates and risk registers. Partner with Sales and Legal to ensure terms balance customer needs and protect company interests. Commercial Governance & Continuous Improvement Help establish and evolve commercial governance processes across the organisation. Contribute to the development of a structured NPI/NPI-lite framework for new product/service introductions. Drive cultural uplift in commercial discipline across the Sales, Service and Product teams. What We're Looking For Experience & Qualifications Prior experience in a Commercial, Product, Bid, Finance or similar role. Experience working in a technology, MSP, or reseller environment strongly preferred. Demonstrable experience producing business cases, pricing models and profitability analysis. Familiarity with bid management processes and commercial governance. Strong financial literacy, ideally with experience using commercial/financial modelling tools. Attributes Strong analytical capability with a commercial and strategic mindset. Highly collaborative, able to work effectively across Product, Services, Sales and Finance. Ability to balance commercial opportunity with risk and governance. Clear, concise communicator capable of influencing at multiple levels. Must be able to demonstrate Kubus' company values. What you'll get Competitive salary & bonus scheme Private healthcare & healthcare cash plan Pension contributions above minimum requirement (matched up to 7%) 25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days Salary sacrifice electric vehicle scheme Enhanced parental leave Technology scheme Cycle to work scheme Reward & recognition portal - including discounts/cashback at hundreds of retailers This is an exciting opportunity to join our Finance team during an exciting period of growth at Kubus! Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ (0)
Apr 15, 2026
Full time
Commercial Manager Cirencester, Gloucestershire Full-time Starting ASAP With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change. Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value. The Role We are seeking a driven and proactive Commercial Manager to join our Finance Team. In this role, you will drive profitable growth across Kubus' product and service portfolio by ensuring commercial decisions are grounded in strong financial insight, clear governance, and alignment with the strategic direction. The successful candidate will ensure Kubus focuses on commercially viable offerings, builds sustainable margin, and continually elevates commercial discipline to support long term growth. What You'll Be Doing Product & Service Roadmap Support Work collaboratively with Product and Service teams to evaluate new propositions, enhancements and retirement of offerings. Own and maintain commercial business cases for roadmap items, ensuring decisions are backed by financial insight. Analyse market trends, competitive landscape and customer demand to guide prioritisation. Ensure product/service decisions align to Kubus' profitability targets and strategic direction. Deal Commercials & Profitability Governance Provide financial and commercial for significant deals, ensuring pricing, margin and risk meet business expectations. Develop and maintain strong pricing frameworks, discount governance and margin guardrails. Support Sales with commercial modelling, scenario planning and profitability analysis. Conduct post-deals reviews to strengthen future commercial decision-making. Product & Service Profitability Management Implement, own and maintain profitability reporting for key product and service lines. Identify underperforming areas and work with owner to implement improvement plans. Recommend changes to pricing strategy, cost structure or service delivery models to optimise profitability. Bid & Tender Management Support Lead bid/no bid commercial assessments and coordinate BidCo governance. Act as a key commercial contributor in the bid and tender process. Ensure bids are financially sustainable, compliance with governance and aligned with company strategy. Support the creation of commercial schedules, pricing templates and risk registers. Partner with Sales and Legal to ensure terms balance customer needs and protect company interests. Commercial Governance & Continuous Improvement Help establish and evolve commercial governance processes across the organisation. Contribute to the development of a structured NPI/NPI-lite framework for new product/service introductions. Drive cultural uplift in commercial discipline across the Sales, Service and Product teams. What We're Looking For Experience & Qualifications Prior experience in a Commercial, Product, Bid, Finance or similar role. Experience working in a technology, MSP, or reseller environment strongly preferred. Demonstrable experience producing business cases, pricing models and profitability analysis. Familiarity with bid management processes and commercial governance. Strong financial literacy, ideally with experience using commercial/financial modelling tools. Attributes Strong analytical capability with a commercial and strategic mindset. Highly collaborative, able to work effectively across Product, Services, Sales and Finance. Ability to balance commercial opportunity with risk and governance. Clear, concise communicator capable of influencing at multiple levels. Must be able to demonstrate Kubus' company values. What you'll get Competitive salary & bonus scheme Private healthcare & healthcare cash plan Pension contributions above minimum requirement (matched up to 7%) 25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days Salary sacrifice electric vehicle scheme Enhanced parental leave Technology scheme Cycle to work scheme Reward & recognition portal - including discounts/cashback at hundreds of retailers This is an exciting opportunity to join our Finance team during an exciting period of growth at Kubus! Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ (0)
Product Development Manager Kenilworth, Warwickshire (with occasional travel) About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners. As we go through an exciting period of growth, we are now looking for a Product Development Manager to join us on a full-time, permanent basis, working 37.5 hours per week. The Benefits Salary circa £42,000 per annum 25 days' annual leave, increasing with service Defined contributory pension scheme or pension auto-enrolment scheme Professional development and career growth opportunities Collaborative and friendly work environment Employee assistance scheme Hapi - employee benefits and wellbeing platform Medical cash plans Enhanced maternity and adoption pay Rewards for length of service Health and wellbeing events and initiatives Free voluntary day Employee rewards Free parking Free drinks The Role The Product Development Manager role is ideal for someone who enjoys leading a varied portfolio and shaping products that genuinely meet industry needs. You'll be responsible for guiding products through their full lifecycle, from early scoping and development through to review and withdrawal. The work involves interpreting market insight, customer feedback and industry trends so you can make well-reasoned decisions about what to create, update or retire. You'll work closely with colleagues across Regulatory Compliance, Operations, Marketing, Industry Partnerships and Customer Support, co-ordinating plans and making sure everyone is aligned on scope, timelines and expectations. You'll also take a leading role in ensuring products meet quality and regulatory requirements, and that documentation and audit trails are kept clear and up to date. A key part of the role is people leadership. You'll line manage Technical Developers and Product Developers, supporting their development and helping create consistent ways of working across the team. Whether you're planning a new qualification, recommending changes to an existing course or responding to a compliance query, you'll bring structure, clarity and a calm, practical approach. This is a role for someone who likes problem-solving, collaborating with a wide mix of people and keeping work moving in a thoughtful and organised way. It offers variety, influence and the chance to shape products that make a real difference across land-based industries. If you enjoy combining evidence based thinking with hands on delivery, and you want to help build high quality learning products that reflect the needs of learners, providers and industry, this is a strong next step. About You We're looking for someone who can manage a mixed product portfolio with confidence, good judgement and a steady approach. The role suits someone who enjoys working with people, shaping plans and taking responsibility for decisions. You'll oversee products across their lifecycle, lead a small team and work closely with colleagues and external experts to make sure our products stay relevant, high quality and aligned to industry needs. Personality Characteristics We Value Organised and comfortable with complexity - You should enjoy bringing structure to moving parts. That means setting priorities, keeping plans realistic and maintaining clear documentation. You don't need to be rigid, but you do need to help others understand what's happening and why. Curious and evidence-minded - You're someone who wants to understand the root of an issue before acting. You look at insight, data and feedback and use that information to guide your choices. You're comfortable asking questions and testing ideas before settling on a decision. Collaborative and open - This role relies on good relationships. You'll be working with product colleagues, compliance teams, operations, marketing, industry partners, training providers and regulators. You should be someone who communicates clearly, listens well and can bring people together around a shared plan. Supportive people leader - You'll be managing Technical Developers and Product Developers, so you should enjoy developing others. Setting expectations, giving constructive feedback and creating a fair and calm environment are important parts of the job. Calm, adaptable and practical - Product development doesn't always follow a neat path. Priorities shift, risks appear, and new information come in. You should be able to adjust without getting flustered, focus on the next sensible step and handle setbacks in a practical way. Quality-focused and responsible - You care about doing things properly. You value good templates, clear processes and strong audit trails, and you understand why these matter in a regulated environment. You can balance pace with care and help others work to the same standard. Commercially aware and customer-minded - You'll think about the wider impact of decisions: what products mean for learners, providers and the organisation. You don't need deep commercial expertise, but you should be aware of funding opportunities, sector expectations and product viability. Other organisations may call this role Other organisations may call this role Product Manager, Learning Product Manager, Programme Development Manager, Product Portfolio Manager, or Education Product Manager. So, if you want to become our Product Development Manager, please apply via the button shown.
Apr 15, 2026
Full time
Product Development Manager Kenilworth, Warwickshire (with occasional travel) About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners. As we go through an exciting period of growth, we are now looking for a Product Development Manager to join us on a full-time, permanent basis, working 37.5 hours per week. The Benefits Salary circa £42,000 per annum 25 days' annual leave, increasing with service Defined contributory pension scheme or pension auto-enrolment scheme Professional development and career growth opportunities Collaborative and friendly work environment Employee assistance scheme Hapi - employee benefits and wellbeing platform Medical cash plans Enhanced maternity and adoption pay Rewards for length of service Health and wellbeing events and initiatives Free voluntary day Employee rewards Free parking Free drinks The Role The Product Development Manager role is ideal for someone who enjoys leading a varied portfolio and shaping products that genuinely meet industry needs. You'll be responsible for guiding products through their full lifecycle, from early scoping and development through to review and withdrawal. The work involves interpreting market insight, customer feedback and industry trends so you can make well-reasoned decisions about what to create, update or retire. You'll work closely with colleagues across Regulatory Compliance, Operations, Marketing, Industry Partnerships and Customer Support, co-ordinating plans and making sure everyone is aligned on scope, timelines and expectations. You'll also take a leading role in ensuring products meet quality and regulatory requirements, and that documentation and audit trails are kept clear and up to date. A key part of the role is people leadership. You'll line manage Technical Developers and Product Developers, supporting their development and helping create consistent ways of working across the team. Whether you're planning a new qualification, recommending changes to an existing course or responding to a compliance query, you'll bring structure, clarity and a calm, practical approach. This is a role for someone who likes problem-solving, collaborating with a wide mix of people and keeping work moving in a thoughtful and organised way. It offers variety, influence and the chance to shape products that make a real difference across land-based industries. If you enjoy combining evidence based thinking with hands on delivery, and you want to help build high quality learning products that reflect the needs of learners, providers and industry, this is a strong next step. About You We're looking for someone who can manage a mixed product portfolio with confidence, good judgement and a steady approach. The role suits someone who enjoys working with people, shaping plans and taking responsibility for decisions. You'll oversee products across their lifecycle, lead a small team and work closely with colleagues and external experts to make sure our products stay relevant, high quality and aligned to industry needs. Personality Characteristics We Value Organised and comfortable with complexity - You should enjoy bringing structure to moving parts. That means setting priorities, keeping plans realistic and maintaining clear documentation. You don't need to be rigid, but you do need to help others understand what's happening and why. Curious and evidence-minded - You're someone who wants to understand the root of an issue before acting. You look at insight, data and feedback and use that information to guide your choices. You're comfortable asking questions and testing ideas before settling on a decision. Collaborative and open - This role relies on good relationships. You'll be working with product colleagues, compliance teams, operations, marketing, industry partners, training providers and regulators. You should be someone who communicates clearly, listens well and can bring people together around a shared plan. Supportive people leader - You'll be managing Technical Developers and Product Developers, so you should enjoy developing others. Setting expectations, giving constructive feedback and creating a fair and calm environment are important parts of the job. Calm, adaptable and practical - Product development doesn't always follow a neat path. Priorities shift, risks appear, and new information come in. You should be able to adjust without getting flustered, focus on the next sensible step and handle setbacks in a practical way. Quality-focused and responsible - You care about doing things properly. You value good templates, clear processes and strong audit trails, and you understand why these matter in a regulated environment. You can balance pace with care and help others work to the same standard. Commercially aware and customer-minded - You'll think about the wider impact of decisions: what products mean for learners, providers and the organisation. You don't need deep commercial expertise, but you should be aware of funding opportunities, sector expectations and product viability. Other organisations may call this role Other organisations may call this role Product Manager, Learning Product Manager, Programme Development Manager, Product Portfolio Manager, or Education Product Manager. So, if you want to become our Product Development Manager, please apply via the button shown.
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: As a Senior IT Category Manager, you will be responsible for building and transforming the IT procurement category, establishing best-in-class processes, and delivering a step-change in value and performance. You will act as a strategic partner to the CTO and IT leadership teams, including Infrastructure, ITSM, Security, Applications, and Architecture, ensuring sourcing strategies align with technology roadmaps, risk posture, and business priorities.In this role, you will lead complex commercial negotiations and manage contracts to secure competitive outcomes, mitigate risk, and ensure compliance with internal policies. A critical focus will be on optimizing relationships with major offshore service providers, addressing cost leakages, and renegotiating agreements to deliver substantial savings. You will collaborate closely with Legal, Security, and Finance to oversee the full procurement lifecycle, maintaining operational excellence and governance standards.You will also manage and develop strategic relationships with global technology vendors, ensuring delivery of high-quality solutions at optimal terms. Leveraging data-driven insights, you will identify opportunities to rationalize the IT supplier base, optimize spend, and support sustainability and innovation goals. Your ability to work cross-functionally and communicate effectively will be key to influencing stakeholders and demonstrating the strategic value of Procurement within the IT domain. What you will do: IT Savings & Commercial Excellence Drive complex negotiations and contract management to secure competitive outcomes and minimize risk across IT categories (hardware, software, cloud, and services). Rebaseline and renegotiate commercial terms with major onshore and offshore service providers, eliminating cost leakages and improving delivery value. Optimize commercial arrangements with leading technology vendors across licensing, subscriptions, cloud consumption, and support services. Partner with Legal, Security, and Finance to ensure robust risk management, compliance with governance standards, and contract lifecycle discipline (renewals, notice periods, and terminations). Identify and implement cost-saving opportunities through strategic sourcing, supplier leverage, demand management, and process optimization to support IT budget efficiency. Strategic Procurement & Supplier Rationalization Own the IT procurement strategy and execution, accountable for measurable improvements in cost, quality, and supplier performance. Develop and execute IT category strategies aligned with technology roadmaps and innovation priorities, enabling scalable, secure, and cost-effective solutions. Rationalize and optimize the IT supplier portfolio using data-driven insights to consolidate spend, reduce complexity, and improve governance and service levels. Establish a strategic supplier panel, SRM framework, and performance scorecards to drive continuous improvement and partnership value. Operational Excellence Lead the redesign and continuous improvement of IT procurement processes, leveraging best practices and automation to increase efficiency and compliance. Ensure end-to-end process discipline across requisition-to-contract-to-invoice, enforcing policy controls (e.g., No PO, No Pay) and audit-ready documentation. Monitor supplier performance, contractual obligations, SLAs, and KPIs; implement corrective actions and improvement plans where required. Support sustainability objectives by embedding responsible sourcing criteria and efficient consumption practices in IT deals. Internal Advocacy & Collaboration Work closely with the CTO and IT leadership teams (Infrastructure, ITSM, Security, Applications, Data) to align sourcing strategies with technology needs and business outcomes. Proactively engage stakeholders to understand requirements, influence decision-making, and ensure early involvement of Procurement in IT initiatives and renewals. Represent Procurement across the organization, promoting its strategic value and fostering collaborative, outcomes-focused relationships. Who You Are: Minimum 5 years in procurement or management consulting with a strong track record across hardware, software, cloud, and IT services; combines strategic insight with hands-on execution. Experienced in leading complex, high-value negotiations to secure favorable terms, deliver measurable savings, and maintain strong supplier relationships. Demonstrated success renegotiating multi-million contracts with major offshore providers (e.g., TCS, Tech Mahindra) and leading global technology vendors (e.g., Microsoft, Amazon). Highly organized; applies a structured, project-based approach to procurement initiatives and IT sourcing programs in dynamic environments. Proficient with analytics tools (e.g., Power BI) to assess IT spend, identify addressable opportunities, and generate actionable insights; quantifies impact through savings and performance improvements. Skilled in rationalizing IT supplier bases through data analysis and strategic sourcing, contributing to cost reduction, operational efficiency, and improved governance. Deep understanding of procurement policy, IT governance, and risk management; ensures consistent adherence across all IT procurement activities. Passionate about technology, AI, and process improvement; continuously seeks innovative ways to optimize IT procurement workflows and efficiency. Empathetic, cross-functional collaborator; comfortable presenting to leadership (including CTO and IT executives) and building strong relationships to align procurement with technology needs. Open to feedback and committed to professional growth; embraces change and contributes to the evolution of IT procurement practices. Understands procurement's role as a strategic enabler; approaches work with a collaborative, stakeholder-focused mindset. Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now .At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Apr 15, 2026
Full time
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: As a Senior IT Category Manager, you will be responsible for building and transforming the IT procurement category, establishing best-in-class processes, and delivering a step-change in value and performance. You will act as a strategic partner to the CTO and IT leadership teams, including Infrastructure, ITSM, Security, Applications, and Architecture, ensuring sourcing strategies align with technology roadmaps, risk posture, and business priorities.In this role, you will lead complex commercial negotiations and manage contracts to secure competitive outcomes, mitigate risk, and ensure compliance with internal policies. A critical focus will be on optimizing relationships with major offshore service providers, addressing cost leakages, and renegotiating agreements to deliver substantial savings. You will collaborate closely with Legal, Security, and Finance to oversee the full procurement lifecycle, maintaining operational excellence and governance standards.You will also manage and develop strategic relationships with global technology vendors, ensuring delivery of high-quality solutions at optimal terms. Leveraging data-driven insights, you will identify opportunities to rationalize the IT supplier base, optimize spend, and support sustainability and innovation goals. Your ability to work cross-functionally and communicate effectively will be key to influencing stakeholders and demonstrating the strategic value of Procurement within the IT domain. What you will do: IT Savings & Commercial Excellence Drive complex negotiations and contract management to secure competitive outcomes and minimize risk across IT categories (hardware, software, cloud, and services). Rebaseline and renegotiate commercial terms with major onshore and offshore service providers, eliminating cost leakages and improving delivery value. Optimize commercial arrangements with leading technology vendors across licensing, subscriptions, cloud consumption, and support services. Partner with Legal, Security, and Finance to ensure robust risk management, compliance with governance standards, and contract lifecycle discipline (renewals, notice periods, and terminations). Identify and implement cost-saving opportunities through strategic sourcing, supplier leverage, demand management, and process optimization to support IT budget efficiency. Strategic Procurement & Supplier Rationalization Own the IT procurement strategy and execution, accountable for measurable improvements in cost, quality, and supplier performance. Develop and execute IT category strategies aligned with technology roadmaps and innovation priorities, enabling scalable, secure, and cost-effective solutions. Rationalize and optimize the IT supplier portfolio using data-driven insights to consolidate spend, reduce complexity, and improve governance and service levels. Establish a strategic supplier panel, SRM framework, and performance scorecards to drive continuous improvement and partnership value. Operational Excellence Lead the redesign and continuous improvement of IT procurement processes, leveraging best practices and automation to increase efficiency and compliance. Ensure end-to-end process discipline across requisition-to-contract-to-invoice, enforcing policy controls (e.g., No PO, No Pay) and audit-ready documentation. Monitor supplier performance, contractual obligations, SLAs, and KPIs; implement corrective actions and improvement plans where required. Support sustainability objectives by embedding responsible sourcing criteria and efficient consumption practices in IT deals. Internal Advocacy & Collaboration Work closely with the CTO and IT leadership teams (Infrastructure, ITSM, Security, Applications, Data) to align sourcing strategies with technology needs and business outcomes. Proactively engage stakeholders to understand requirements, influence decision-making, and ensure early involvement of Procurement in IT initiatives and renewals. Represent Procurement across the organization, promoting its strategic value and fostering collaborative, outcomes-focused relationships. Who You Are: Minimum 5 years in procurement or management consulting with a strong track record across hardware, software, cloud, and IT services; combines strategic insight with hands-on execution. Experienced in leading complex, high-value negotiations to secure favorable terms, deliver measurable savings, and maintain strong supplier relationships. Demonstrated success renegotiating multi-million contracts with major offshore providers (e.g., TCS, Tech Mahindra) and leading global technology vendors (e.g., Microsoft, Amazon). Highly organized; applies a structured, project-based approach to procurement initiatives and IT sourcing programs in dynamic environments. Proficient with analytics tools (e.g., Power BI) to assess IT spend, identify addressable opportunities, and generate actionable insights; quantifies impact through savings and performance improvements. Skilled in rationalizing IT supplier bases through data analysis and strategic sourcing, contributing to cost reduction, operational efficiency, and improved governance. Deep understanding of procurement policy, IT governance, and risk management; ensures consistent adherence across all IT procurement activities. Passionate about technology, AI, and process improvement; continuously seeks innovative ways to optimize IT procurement workflows and efficiency. Empathetic, cross-functional collaborator; comfortable presenting to leadership (including CTO and IT executives) and building strong relationships to align procurement with technology needs. Open to feedback and committed to professional growth; embraces change and contributes to the evolution of IT procurement practices. Understands procurement's role as a strategic enabler; approaches work with a collaborative, stakeholder-focused mindset. Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now .At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Government Digital & Data
Hanslope, Buckinghamshire
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work to maintain the security and efficiency of our global IT operation When you join us in this vital senior role, you'll focus on supporting the successful delivery of high-quality services as you work with our customers to resolve any issues and incidents that occur, assess and steer change, and coordinate and lead our delivery teams as they work on short and long-term solutions. You'll be working closely with Project Managers, Product Owners and Technical Architects, and in addition to developing a strong understanding of our customers' requirements, you'll also ensure they're within our organisation's technical capabilities and capacity. Leading investigations into problems and opportunities relating to existing processes, you'll also generate creative new approaches to improving the service we offer. You'll have several additional tasks - these include providing advice on technical, risk and mitigation matters, contributing to proposals for our customers, and ensuring that the solutions we develop are timely, commercially viable, and align with the strategic roadmap. You'll also be responsible for ensuring incident, problem, change and request processes are adhered to, working practices are in line with the relevant ISO standards, and change requests with existing customers are realised. Committed to maintaining your own and your team's knowledge and development, you should also be ready to act as an escalation point for any service failures and ensure that resolution plans are executed correctly. Use all your technical IT skills as you help to defend the nation's interests This is a fast-paced and complex role, and to be a success you'll have plenty of experience working with customers in an IT service delivery environment. So, with this in mind you should hold a BTEC or its equivalent, preferably in Information Technology, or have plenty of relevant, hands-on experience in a similar role. You'll have worked with service management tooling, such as ServiceNow, and in addition to ITIL4 Managing Professional certification, you should possess broad technical understanding and well-developed awareness of service design across the delivery lifecycle. Some experience of international service delivery, ideally within the public sector, would be desirable, as would the ability to manage internal suppliers and third parties. You'll be at an advantage if you can show technical knowledge relating to security, IT and communication technologies, and any commercial expertise would be a plus. You'll be working with a wide range of colleagues and stakeholders, so it's important that you have excellent communication and interpersonal skills, and a strong commitment to building long term relationships with our customers' technical specialists and our product and services teams. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: Experience of working within IT service delivery environments BTEC or equivalent, preferably in Information Technology or relevant experience Hands-on experience of service management tooling, such as ServiceNow ITIL4 Managing Professional Understand of service deign across the service delivery lifecycle Broad technical understanding Qualifications ITIL4 Managing Professional BTEC or equivalent, preferably in Information Technology or relevant experience
Apr 14, 2026
Full time
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work to maintain the security and efficiency of our global IT operation When you join us in this vital senior role, you'll focus on supporting the successful delivery of high-quality services as you work with our customers to resolve any issues and incidents that occur, assess and steer change, and coordinate and lead our delivery teams as they work on short and long-term solutions. You'll be working closely with Project Managers, Product Owners and Technical Architects, and in addition to developing a strong understanding of our customers' requirements, you'll also ensure they're within our organisation's technical capabilities and capacity. Leading investigations into problems and opportunities relating to existing processes, you'll also generate creative new approaches to improving the service we offer. You'll have several additional tasks - these include providing advice on technical, risk and mitigation matters, contributing to proposals for our customers, and ensuring that the solutions we develop are timely, commercially viable, and align with the strategic roadmap. You'll also be responsible for ensuring incident, problem, change and request processes are adhered to, working practices are in line with the relevant ISO standards, and change requests with existing customers are realised. Committed to maintaining your own and your team's knowledge and development, you should also be ready to act as an escalation point for any service failures and ensure that resolution plans are executed correctly. Use all your technical IT skills as you help to defend the nation's interests This is a fast-paced and complex role, and to be a success you'll have plenty of experience working with customers in an IT service delivery environment. So, with this in mind you should hold a BTEC or its equivalent, preferably in Information Technology, or have plenty of relevant, hands-on experience in a similar role. You'll have worked with service management tooling, such as ServiceNow, and in addition to ITIL4 Managing Professional certification, you should possess broad technical understanding and well-developed awareness of service design across the delivery lifecycle. Some experience of international service delivery, ideally within the public sector, would be desirable, as would the ability to manage internal suppliers and third parties. You'll be at an advantage if you can show technical knowledge relating to security, IT and communication technologies, and any commercial expertise would be a plus. You'll be working with a wide range of colleagues and stakeholders, so it's important that you have excellent communication and interpersonal skills, and a strong commitment to building long term relationships with our customers' technical specialists and our product and services teams. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: Experience of working within IT service delivery environments BTEC or equivalent, preferably in Information Technology or relevant experience Hands-on experience of service management tooling, such as ServiceNow ITIL4 Managing Professional Understand of service deign across the service delivery lifecycle Broad technical understanding Qualifications ITIL4 Managing Professional BTEC or equivalent, preferably in Information Technology or relevant experience
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Apr 14, 2026
Full time
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Are you ready to make a meaningful impact in the fast-paced world of Payments Technology? Join our Payments Business Management team, supporting the EMEA leadership team, where you will help shape strategic initiatives and drive disciplined execution across a complex technology portfolio. At J.P. Morgan, you will collaborate with senior leaders, develop your analytical skills, and contribute to innovative solutions that power our business. We offer a dynamic environment focused on career growth, mobility, and the opportunity to work with diverse teams across Technology, Business, and Finance. As a Business Manager (VP) within the Payments Finance & Business Management team, you will partner with senior technology managers to deliver business management, financial oversight, and governance across our EMEA technology portfolio. You will play a key role in driving priorities, resource planning, and strategic initiatives, ensuring disciplined execution and transparency. Your work will help us achieve operational excellence and support our commitment to innovation and efficiency. You will thrive in a highly visible role, collaborating across functions and contributing to the success of our team. Job responsibilities Develop and manage financial plans, including budgets, forecasts, and variance analysis. Monitor performance against plan and support remediation actions. Support forecasting processes and track outcomes against objectives. Analyze year-on-year spend trends and assist in multi-year planning. Prepare and deliver executive-level materials on strategy, budget, and delivery status. Support teams in understanding and challenging technology cost allocations. Contribute to business case development for large-scale technology initiatives. Coordinate reporting and materials for business reviews and senior management forums. Assist in portfolio planning, demand planning, and resource management. Support location strategy initiatives and promote efficient organization design. Provide governance support and transparency across strategic agendas. Required qualifications, capabilities, and skills Experience in business management, finance, COO, or strategy roles within Technology, Financial Services, or a large matrix organization. Strong financial analysis and planning skills, including budget management and forecasting. Ability to manage multiple priorities and deliver results in a time-pressured environment. Strong communication skills with experience producing senior-level presentations. Solid understanding of technology delivery and program governance frameworks. Preferred qualifications, capabilities, and skills Payments or transaction banking experience. Exposure to payments technology and delivery concepts. Experience supporting location strategy and workforce planning. Ability to drive continuous improvement in governance and execution discipline. Experience collaborating across Technology, Business, and Finance functions.
Apr 14, 2026
Full time
Are you ready to make a meaningful impact in the fast-paced world of Payments Technology? Join our Payments Business Management team, supporting the EMEA leadership team, where you will help shape strategic initiatives and drive disciplined execution across a complex technology portfolio. At J.P. Morgan, you will collaborate with senior leaders, develop your analytical skills, and contribute to innovative solutions that power our business. We offer a dynamic environment focused on career growth, mobility, and the opportunity to work with diverse teams across Technology, Business, and Finance. As a Business Manager (VP) within the Payments Finance & Business Management team, you will partner with senior technology managers to deliver business management, financial oversight, and governance across our EMEA technology portfolio. You will play a key role in driving priorities, resource planning, and strategic initiatives, ensuring disciplined execution and transparency. Your work will help us achieve operational excellence and support our commitment to innovation and efficiency. You will thrive in a highly visible role, collaborating across functions and contributing to the success of our team. Job responsibilities Develop and manage financial plans, including budgets, forecasts, and variance analysis. Monitor performance against plan and support remediation actions. Support forecasting processes and track outcomes against objectives. Analyze year-on-year spend trends and assist in multi-year planning. Prepare and deliver executive-level materials on strategy, budget, and delivery status. Support teams in understanding and challenging technology cost allocations. Contribute to business case development for large-scale technology initiatives. Coordinate reporting and materials for business reviews and senior management forums. Assist in portfolio planning, demand planning, and resource management. Support location strategy initiatives and promote efficient organization design. Provide governance support and transparency across strategic agendas. Required qualifications, capabilities, and skills Experience in business management, finance, COO, or strategy roles within Technology, Financial Services, or a large matrix organization. Strong financial analysis and planning skills, including budget management and forecasting. Ability to manage multiple priorities and deliver results in a time-pressured environment. Strong communication skills with experience producing senior-level presentations. Solid understanding of technology delivery and program governance frameworks. Preferred qualifications, capabilities, and skills Payments or transaction banking experience. Exposure to payments technology and delivery concepts. Experience supporting location strategy and workforce planning. Ability to drive continuous improvement in governance and execution discipline. Experience collaborating across Technology, Business, and Finance functions.
Key Purpose To assist the Strategic Contract Manager to manage contractual relationships and of providers through mobilisation, transition, delivery and exit of contracts To provide support and assistance to ensure that all contracts include appropriate arrangements, measures and mechanisms to enable delivery of the benefits and value of contracts throughout the contract life Ensure the Council can evidence effective delivery, efficient arrangements, wide market intelligence and active supplier assessment. Main Responsibilities To carry out a range of duties that enables the post holder to assist the Strategic Contract Manager in embedding and undertaking best contract management practices and ensuring that the Council operates national best practice in the evident delivery of the required outcomes, performances, and value over the whole life of contracts. To provide support with respect to contract management requirements in contract documentation, encompassing such as relationship management, incentive schemes, market development, mobilisation, transition, risk and issue management, change management, dispute resolution, contingency and exit planning, ensuring that opportunity is provided for continuous improvement and the on-going delivery of best value over the life of any contract. To ensure that contracts are delivered and managed in accordance with the Council's best practice for customers, users, and citizens. To effectively influence contract management practice undertaken within service delivery to achieve best practice and collage and monitor evidence of operational best practice. To support contractual negotiations, with the support of the Strategic Contract Manager, as required. To contribute to the development of contract management manuals where appropriate. To assist the Strategic Contract Manager in the proactive management of the supply market to develop opportunities, capacity and awareness for future needs including the development of supplier appraisal processes to improve Council practice and performance. To facilitate the transfer of best practice and learning with respect to contract managers, procurement managers and other contract managers and their teams. To assist in providing commercial market intelligence and advice to assist the Council and its partners in achieving VFM and continuous improvement. To manage relationships with clients and suppliers and the reputation of the Council in the arrangement s to ensure that the best of suppliers want to provide their best to the Council. To ensure compliance with all relevant standards including all financial regulations, Contracts Standing Orders, as well as European and UK procurement and other relevant legislation pertinent to contracts in the public sector, e.g.,IR35 legislation. Relevant experience requirement Experience delivering contract management and procurement advice to internal stakeholders. experience of contract monitoring & evaluation Relevant professional qualifications requirement L6 - NQF Level 6 - or equivalent level or professional qualification in a discipline related to contract management or procurement Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 14, 2026
Contractor
Key Purpose To assist the Strategic Contract Manager to manage contractual relationships and of providers through mobilisation, transition, delivery and exit of contracts To provide support and assistance to ensure that all contracts include appropriate arrangements, measures and mechanisms to enable delivery of the benefits and value of contracts throughout the contract life Ensure the Council can evidence effective delivery, efficient arrangements, wide market intelligence and active supplier assessment. Main Responsibilities To carry out a range of duties that enables the post holder to assist the Strategic Contract Manager in embedding and undertaking best contract management practices and ensuring that the Council operates national best practice in the evident delivery of the required outcomes, performances, and value over the whole life of contracts. To provide support with respect to contract management requirements in contract documentation, encompassing such as relationship management, incentive schemes, market development, mobilisation, transition, risk and issue management, change management, dispute resolution, contingency and exit planning, ensuring that opportunity is provided for continuous improvement and the on-going delivery of best value over the life of any contract. To ensure that contracts are delivered and managed in accordance with the Council's best practice for customers, users, and citizens. To effectively influence contract management practice undertaken within service delivery to achieve best practice and collage and monitor evidence of operational best practice. To support contractual negotiations, with the support of the Strategic Contract Manager, as required. To contribute to the development of contract management manuals where appropriate. To assist the Strategic Contract Manager in the proactive management of the supply market to develop opportunities, capacity and awareness for future needs including the development of supplier appraisal processes to improve Council practice and performance. To facilitate the transfer of best practice and learning with respect to contract managers, procurement managers and other contract managers and their teams. To assist in providing commercial market intelligence and advice to assist the Council and its partners in achieving VFM and continuous improvement. To manage relationships with clients and suppliers and the reputation of the Council in the arrangement s to ensure that the best of suppliers want to provide their best to the Council. To ensure compliance with all relevant standards including all financial regulations, Contracts Standing Orders, as well as European and UK procurement and other relevant legislation pertinent to contracts in the public sector, e.g.,IR35 legislation. Relevant experience requirement Experience delivering contract management and procurement advice to internal stakeholders. experience of contract monitoring & evaluation Relevant professional qualifications requirement L6 - NQF Level 6 - or equivalent level or professional qualification in a discipline related to contract management or procurement Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
We're excited to offer a fantastic opportunity for a Permanent Principal Commercial Manager who enjoys collaboration, problem-solving, and developing others. This role is based at our Polmadie office in Glasgow and offers hybrid working , balancing time between home and the office. Amey works in close partnership with Transport Scotland , the guardian of one of the nation's largest and most strategically vital public assets - the 22bn Scottish trunk road and motorway network. As the investment in this critical infrastructure faces the combined pressures of accelerating climate impacts, and changing community expectations, we are seeking an exceptional, values-led commercial leader. This role will be pivotal in shaping and delivering the next phase of long-term investment, ensuring sustainable asset stewardship, resilient performance, and maximum public value for Scotland's transport network This Principal Commercial Manager role offers the opportunity to make a genuine impact - not just on contracts and numbers, but on sustainability, resilience, and how vital transport infrastructure supports everyday lives across Scotland. You will lead a diverse commercial team supporting programmes focused on asset improvements and climate-strategy-driven works , helping to deliver long-term value for Scotland. What you will do: Lead all contractual and commercial activities across major frameworks and programmes, ensuring fair, transparent, and ethical outcomes. Shape and evolve commercial strategy in line with Amey governance, legislation, the Freedom to Perform approach, and climate-resilient investment priorities. Provide inspirational leadership, coaching, and development for a diverse commercial team, creating an inclusive, high-performance environment where people feel supported and heard. Act as a trusted commercial partner to Transport Scotland, Operations, Finance, and the wider supply chain, building respectful and effective working relationships. Drive commercial best practice to maximise value, manage risk, and maintain strong financial integrity while stewarding public funds responsibly. Embed consistent, proportionate commercial processes that enable delivery rather than constrain it. Play a key role in work winning, mobilisation, and the successful delivery of complex programmes through collaboration and knowledge sharing. Champion inclusive behaviours, psychological safety, and an open culture across all interactions What you will bring: A degree (or equivalent experience) in Quantity Surveying, Commercial Management, or a related discipline Chartered status (or actively working towards chartership) with a relevant professional body. Strong commercial and financial acumen, with experience leading large, complex frameworks in public sector or regulated environments Deep understanding of contractual forms, risk management, and value delivery A proven track record of developing commercial strategy and stewarding public funds responsibly. Experience leading, mentoring, and developing inclusive, high-performing teams. Confidence operating within complex stakeholder environments, supported by excellent communication and negotiation skills. A collaborative, clear, and empathetic communication style A personal commitment to safety, sustainability, climate resilience, and ethical ways of working Curiosity, openness to learning, and a strong sense of integrity and fairness. We value capability, mindset, and behaviours as much as formal qualifications and welcome applicants who bring the right leadership approach and commercial expertise. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here is what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car : Select from an electric company vehicle or receive a generous car allowance, supporting our ambitious journey to carbon net zero! Career Growth: Propel your career with clear, dynamic advancement opportunities to roles within Amey. Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
Apr 14, 2026
Full time
We're excited to offer a fantastic opportunity for a Permanent Principal Commercial Manager who enjoys collaboration, problem-solving, and developing others. This role is based at our Polmadie office in Glasgow and offers hybrid working , balancing time between home and the office. Amey works in close partnership with Transport Scotland , the guardian of one of the nation's largest and most strategically vital public assets - the 22bn Scottish trunk road and motorway network. As the investment in this critical infrastructure faces the combined pressures of accelerating climate impacts, and changing community expectations, we are seeking an exceptional, values-led commercial leader. This role will be pivotal in shaping and delivering the next phase of long-term investment, ensuring sustainable asset stewardship, resilient performance, and maximum public value for Scotland's transport network This Principal Commercial Manager role offers the opportunity to make a genuine impact - not just on contracts and numbers, but on sustainability, resilience, and how vital transport infrastructure supports everyday lives across Scotland. You will lead a diverse commercial team supporting programmes focused on asset improvements and climate-strategy-driven works , helping to deliver long-term value for Scotland. What you will do: Lead all contractual and commercial activities across major frameworks and programmes, ensuring fair, transparent, and ethical outcomes. Shape and evolve commercial strategy in line with Amey governance, legislation, the Freedom to Perform approach, and climate-resilient investment priorities. Provide inspirational leadership, coaching, and development for a diverse commercial team, creating an inclusive, high-performance environment where people feel supported and heard. Act as a trusted commercial partner to Transport Scotland, Operations, Finance, and the wider supply chain, building respectful and effective working relationships. Drive commercial best practice to maximise value, manage risk, and maintain strong financial integrity while stewarding public funds responsibly. Embed consistent, proportionate commercial processes that enable delivery rather than constrain it. Play a key role in work winning, mobilisation, and the successful delivery of complex programmes through collaboration and knowledge sharing. Champion inclusive behaviours, psychological safety, and an open culture across all interactions What you will bring: A degree (or equivalent experience) in Quantity Surveying, Commercial Management, or a related discipline Chartered status (or actively working towards chartership) with a relevant professional body. Strong commercial and financial acumen, with experience leading large, complex frameworks in public sector or regulated environments Deep understanding of contractual forms, risk management, and value delivery A proven track record of developing commercial strategy and stewarding public funds responsibly. Experience leading, mentoring, and developing inclusive, high-performing teams. Confidence operating within complex stakeholder environments, supported by excellent communication and negotiation skills. A collaborative, clear, and empathetic communication style A personal commitment to safety, sustainability, climate resilience, and ethical ways of working Curiosity, openness to learning, and a strong sense of integrity and fairness. We value capability, mindset, and behaviours as much as formal qualifications and welcome applicants who bring the right leadership approach and commercial expertise. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here is what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car : Select from an electric company vehicle or receive a generous car allowance, supporting our ambitious journey to carbon net zero! Career Growth: Propel your career with clear, dynamic advancement opportunities to roles within Amey. Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
Location This role may be located in one of the following locations; Blackpool, Manchester or Newcastle. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Passionate about Service Management, in particular ITIL Service Design? If so, this opportunity could be for you. Positioned within IT Operations, Service Operations Design and Transition work hand in hand to shape the Service Management characteristics of a service or product as a project navigates through delivery. As IT Service Design Manager, you will be experienced in service management and service operation with practical knowledge of service design. You will manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Service Operations Design is aligned to the ITIL Service Management framework. Therefore, as an IT Service Design Manager, you will work closely with stakeholders across design, architecture, IT Operations and beyond. Job description As IT Service Design Manager, you will: Provides experienced leadership in service management and service operation, using practical knowledge of service design to shape effective services and support continuous improvement. Manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Liaise with senior stakeholders both within the design community and service operations. Draw together complex and wide ranging data to develop clear, accurate and well evidenced service designs. Take pride in representing service operations and enjoy the challenge of promoting IT Service Design principles. Support in the development and implementation of unit policies, documentation and procedures, to ensure we re-use and optimise IT Service Design methodologies where applicable. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Experience of working in Service Design to a high standard in a fast-paced environment. Experience of consulting regularly with stakeholders to provide analysis and recommendations. Understanding of ITIL framework with relevant qualifications. Demonstrate ability of working collaboratively across functions and building relationships. If you would like to learn more about the role, please contact .
Apr 14, 2026
Full time
Location This role may be located in one of the following locations; Blackpool, Manchester or Newcastle. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Passionate about Service Management, in particular ITIL Service Design? If so, this opportunity could be for you. Positioned within IT Operations, Service Operations Design and Transition work hand in hand to shape the Service Management characteristics of a service or product as a project navigates through delivery. As IT Service Design Manager, you will be experienced in service management and service operation with practical knowledge of service design. You will manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Service Operations Design is aligned to the ITIL Service Management framework. Therefore, as an IT Service Design Manager, you will work closely with stakeholders across design, architecture, IT Operations and beyond. Job description As IT Service Design Manager, you will: Provides experienced leadership in service management and service operation, using practical knowledge of service design to shape effective services and support continuous improvement. Manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Liaise with senior stakeholders both within the design community and service operations. Draw together complex and wide ranging data to develop clear, accurate and well evidenced service designs. Take pride in representing service operations and enjoy the challenge of promoting IT Service Design principles. Support in the development and implementation of unit policies, documentation and procedures, to ensure we re-use and optimise IT Service Design methodologies where applicable. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Experience of working in Service Design to a high standard in a fast-paced environment. Experience of consulting regularly with stakeholders to provide analysis and recommendations. Understanding of ITIL framework with relevant qualifications. Demonstrate ability of working collaboratively across functions and building relationships. If you would like to learn more about the role, please contact .
Select how often (in days) to receive an alert: FP&A Manager Location: Warrington, GB, WA3 6UT Brand: RS Integrated Supply Function: Finance Work Location: Location - Warrington (WA3 6UT ) As an FP&A Manager, you will play a key role within the RSIS Finance team, supporting the Director of FP&A in delivering high-quality financial planning, performance insight, and decision support. With primary responsibility for managing, analysing, and optimising the P&L, you will provide timely, accurate, and commercially relevant insights that drive improved financial performance. Working closely with the wider Finance, Commercial Finance, and Operational teams across RS Integrated Supply, you will ensure robust forecasting, insightful variance analysis, and disciplined financial management to help the business achieve its strategic and financial objectives. What you will be doing: P&L Ownership and Performance Management : Lead the detailed analysis of the RSIS P&L, ensuring clear understanding of performance drivers, variances, and risks/opportunities. Partner with Commercial Finance and operational stakeholders to challenge performance, identify improvement opportunities, and support delivery of financial targets. Produce monthly P&L packs with insightful commentary, ensuring consistent, high-quality reporting aligned with Group standards. Financial Planning & Budgeting Internal : Support the Director of FP&A in delivering the annual budget and periodic reforecasts, with a focus on P&L accuracy and rigour. Coordinate data collection from functional and commercial teams, ensuring assumptions are robust, well-supported, and clearly documented. Build and maintain planning models to underpin the budgeting process. Forecasting: Own the short- and medium-term forecasting cycles for the P&L, ensuring forecasts are realistic, data-driven, and reflect business trends. Monitor forecast accuracy and work proactively with stakeholders to drive continuous improvement. Performance Analysis: Deliver comprehensive variance analysis against budget, forecast, and prior year. Identify key trends, risks, and opportunities, providing actionable recommendations to improve profitability. Conduct ad-hoc deep dives to understand underlying cost drivers or revenue trends. Management Reporting: Produce high-quality monthly management reporting for senior leadership and Group FP&A. Support the Director of FP&A with preparation of presentations, dashboards, and performance insights for the Finance Director, RS Group Executive Committee, and other stakeholders. Ensure accuracy, timeliness, and clarity of all reporting outputs. Develop and maintain robust P&L models to support scenario analysis, business planning, and commercial decision-making. Provide financial insight on strategic initiatives, customer proposals, operational changes, and investment decisions. Process & Systems Improvement: Champion continuous improvement across FP&A processes, reporting, and systems. Support automation and standardisation initiatives to improve efficiency and data reliability. Work closely with the junior financial analyst, providing guidance on cost centre reporting and analysis. Collaborate effectively with Accounting, Commercial Finance, and Operations to ensure a seamless flow of financial information and alignment of processes. What do I need to be successful? If you have the following skills and experience, we want to hear from you: Fully qualified accountant: (ACCA,ACA,CIMA or equivalent qualifications). FP&A Experience: Proven background in financial planning and analysis, ideally within a complex, fast-paced organisation. Strong P&L Expertise: Deep understanding of revenue drivers, margin analysis, cost management, and financial performance metrics. Analytical Capability: Ability to interpret financial data, spot trends, and translate insights into clear, actionable recommendations. Financial Modelling: Solid modelling skills with advanced proficiency in Excel and experience with planning systems. Commercial Mindset: Curious, proactive, and able to connect financial outcomes with operational and commercial activity. Communication: Strong communication skills with the ability to explain financial concepts to non-finance stakeholders. Internal Collaboration: Ability to build relationships across functions and contribute positively to cross-functional decision-making. Adaptability: Comfortable managing multiple priorities, working to tight deadlines, and flexing to meet evolving business needs. Integrity: Commitment to accuracy, confidentiality, and high ethical standards in all financial work. We are RS Integrated Supply. Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. RS Integrated Supply is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond.
Apr 14, 2026
Full time
Select how often (in days) to receive an alert: FP&A Manager Location: Warrington, GB, WA3 6UT Brand: RS Integrated Supply Function: Finance Work Location: Location - Warrington (WA3 6UT ) As an FP&A Manager, you will play a key role within the RSIS Finance team, supporting the Director of FP&A in delivering high-quality financial planning, performance insight, and decision support. With primary responsibility for managing, analysing, and optimising the P&L, you will provide timely, accurate, and commercially relevant insights that drive improved financial performance. Working closely with the wider Finance, Commercial Finance, and Operational teams across RS Integrated Supply, you will ensure robust forecasting, insightful variance analysis, and disciplined financial management to help the business achieve its strategic and financial objectives. What you will be doing: P&L Ownership and Performance Management : Lead the detailed analysis of the RSIS P&L, ensuring clear understanding of performance drivers, variances, and risks/opportunities. Partner with Commercial Finance and operational stakeholders to challenge performance, identify improvement opportunities, and support delivery of financial targets. Produce monthly P&L packs with insightful commentary, ensuring consistent, high-quality reporting aligned with Group standards. Financial Planning & Budgeting Internal : Support the Director of FP&A in delivering the annual budget and periodic reforecasts, with a focus on P&L accuracy and rigour. Coordinate data collection from functional and commercial teams, ensuring assumptions are robust, well-supported, and clearly documented. Build and maintain planning models to underpin the budgeting process. Forecasting: Own the short- and medium-term forecasting cycles for the P&L, ensuring forecasts are realistic, data-driven, and reflect business trends. Monitor forecast accuracy and work proactively with stakeholders to drive continuous improvement. Performance Analysis: Deliver comprehensive variance analysis against budget, forecast, and prior year. Identify key trends, risks, and opportunities, providing actionable recommendations to improve profitability. Conduct ad-hoc deep dives to understand underlying cost drivers or revenue trends. Management Reporting: Produce high-quality monthly management reporting for senior leadership and Group FP&A. Support the Director of FP&A with preparation of presentations, dashboards, and performance insights for the Finance Director, RS Group Executive Committee, and other stakeholders. Ensure accuracy, timeliness, and clarity of all reporting outputs. Develop and maintain robust P&L models to support scenario analysis, business planning, and commercial decision-making. Provide financial insight on strategic initiatives, customer proposals, operational changes, and investment decisions. Process & Systems Improvement: Champion continuous improvement across FP&A processes, reporting, and systems. Support automation and standardisation initiatives to improve efficiency and data reliability. Work closely with the junior financial analyst, providing guidance on cost centre reporting and analysis. Collaborate effectively with Accounting, Commercial Finance, and Operations to ensure a seamless flow of financial information and alignment of processes. What do I need to be successful? If you have the following skills and experience, we want to hear from you: Fully qualified accountant: (ACCA,ACA,CIMA or equivalent qualifications). FP&A Experience: Proven background in financial planning and analysis, ideally within a complex, fast-paced organisation. Strong P&L Expertise: Deep understanding of revenue drivers, margin analysis, cost management, and financial performance metrics. Analytical Capability: Ability to interpret financial data, spot trends, and translate insights into clear, actionable recommendations. Financial Modelling: Solid modelling skills with advanced proficiency in Excel and experience with planning systems. Commercial Mindset: Curious, proactive, and able to connect financial outcomes with operational and commercial activity. Communication: Strong communication skills with the ability to explain financial concepts to non-finance stakeholders. Internal Collaboration: Ability to build relationships across functions and contribute positively to cross-functional decision-making. Adaptability: Comfortable managing multiple priorities, working to tight deadlines, and flexing to meet evolving business needs. Integrity: Commitment to accuracy, confidentiality, and high ethical standards in all financial work. We are RS Integrated Supply. Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. RS Integrated Supply is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond.
Peel Recruitment and Solutions Ltd
Manchester, Lancashire
Are you looking for you next challenge in New lift sales? I am looking for a confident and ambitious Sales Manager with a proven track record in the lift industry who is comfortable selling new units and full/partial replacement packages. This hybrid role will combine 'hunting' new opportunities and 'farming' existing accounts, with a particular focus on passenger lifts, platform lifts, and goods lifts. Key Duties and Responsibilities • Proactively identify and pursue new sales opportunities in our core business region • Manage and grow relationships with existing customers to maximise account value • Respond to inbound sales enquiries and convert into live opportunities • Conduct site visits, technical consultations, and pre-installation discussions • Prepare and present detailed quotations and proposals • Collaborate with technical and operational teams to ensure seamless project delivery • Achieve agreed sales targets and maintain accurate sales reporting • Attend relevant networking events and trade exhibitions • Contribute ideas for marketing, lead generation, and product development strategies Experience and Qualifications Required • Minimum 2-3 years of experience in the lift industry (essential) • Strong understanding of passenger lifts, platform lifts, and goods lift products • Proven ability to manage the full sales cycle from enquiry to handover • Excellent interpersonal, presentation, and negotiation skills • Self-motivated, organised, and target-driven • IT literate, including use of CRM tools and Microsoft Office • Full UK driving licence (essential) If you are looking for an opportunity to grow with a business who are rapidly growing this could be the opportunity for you.
Apr 14, 2026
Full time
Are you looking for you next challenge in New lift sales? I am looking for a confident and ambitious Sales Manager with a proven track record in the lift industry who is comfortable selling new units and full/partial replacement packages. This hybrid role will combine 'hunting' new opportunities and 'farming' existing accounts, with a particular focus on passenger lifts, platform lifts, and goods lifts. Key Duties and Responsibilities • Proactively identify and pursue new sales opportunities in our core business region • Manage and grow relationships with existing customers to maximise account value • Respond to inbound sales enquiries and convert into live opportunities • Conduct site visits, technical consultations, and pre-installation discussions • Prepare and present detailed quotations and proposals • Collaborate with technical and operational teams to ensure seamless project delivery • Achieve agreed sales targets and maintain accurate sales reporting • Attend relevant networking events and trade exhibitions • Contribute ideas for marketing, lead generation, and product development strategies Experience and Qualifications Required • Minimum 2-3 years of experience in the lift industry (essential) • Strong understanding of passenger lifts, platform lifts, and goods lift products • Proven ability to manage the full sales cycle from enquiry to handover • Excellent interpersonal, presentation, and negotiation skills • Self-motivated, organised, and target-driven • IT literate, including use of CRM tools and Microsoft Office • Full UK driving licence (essential) If you are looking for an opportunity to grow with a business who are rapidly growing this could be the opportunity for you.
Job Title: ABS Manager Location: Hybrid Working - Newcastle NE1 / Remote Working Hours: Monday to Friday, 35-hour week (Flexitime) Minimum 3 times per week in office. There may be requirements to visit other offices and client sites for meetings and general collaboration Salary Range: £50,000 - £58,000 About BKL BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we've evolved into a modern, purpose-driven business that balances profit with impact. We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch. We believe all clients deserve the same level of care, innovation, and excellence. Your Opportunity The Manager's role is to lead the delivery of ABS services, making sure all work meets required standards and statutory obligations. They are an established portfolio manager with a proven track record of growing their portfolio in both size and financial value. You will be managing the first pod that we are building in Newcastle! The Manager has overall accountability for pod performance and plays a key role in developing the team and encouraging strong collaboration. They are recognised within the team as a go-to expert for specific sectors or technical areas, and act as the main point of contact for clients, providing high-level advice and clear, strategic guidance. How You'll Make a Difference In this role, you will: Technical Technical and Financial Expertise Ensures all client outputs are accurate and complete Reviews and signs off management accounts, VAT returns, and year-end files Provides clear guidance on complex accounting and compliance matters Advises clients within remit and escalates to specialists when needed Digital and Data Literacy Leads effective use of systems and tools across the pod Reviews workflows and reporting to improve efficiency and data quality Oversees data managed in Karbon, ensuring it is accurate and up to date Identifies process gaps and drives system improvements Monitors pod-level metrics and understands key financial indicators Learning and Development Maintains own CPD compliance and professional development Actively develops leadership and technical capability through learning Seeks and applies feedback to improve performance Quality and Efficiency Delivers high-quality work on time across the pod's portfolio Uses coaching and review to continuously improve output Plans ahead for peak periods with realistic timelines and resourcing Delegation and Ownership Delegates work effectively based on skills and capacity Personally handles complex or sensitive client matters Tracks key deliverables and removes blockers early Balances hands-on delivery with oversight and team enablement Communication Communicates clearly with clients and internal stakeholders Gives constructive feedback in formal and informal settings Leads pod meetings and shares relevant leadership and technical updates Client Relationship Management Owns end-to-end client relationships across the portfolio Leads discussions on scope, fees, and service levels Anticipates client needs and responds proactively Ensures consistent service aligned with client expectations Ethics and Professional Conduct Upholds strong standards of ethics, confidentiality, and compliance Acts quickly and transparently when issues arise Holds others accountable to professional standards and firm values Models integrity in all interactions Leadership and Mentoring Leads 1:1s, pod meetings, and regular coaching conversations Oversees performance reviews and supports career development Coaches team members to solve problems independently Builds a growth-focused culture through curiosity, resilience, and openness You'll Be Ideal for This Role If You Have: Experience Typically 6+ years' experience in accounts and business services 3 years' experience in a managerial role Proven experience managing a profitable portfolio in Accounts or Outsourcing team. Skills Strong strategic thinking and commercial awareness Confident leader with experience building and developing high-performing teams Excellent stakeholder management and ability to build long-term client relationships Business development capability, including identifying opportunities and driving growth Able to manage complex and high-profile client engagements Qualifications ACA or ACCA qualified (or equivalent), with significant post-qualification experience
Apr 14, 2026
Full time
Job Title: ABS Manager Location: Hybrid Working - Newcastle NE1 / Remote Working Hours: Monday to Friday, 35-hour week (Flexitime) Minimum 3 times per week in office. There may be requirements to visit other offices and client sites for meetings and general collaboration Salary Range: £50,000 - £58,000 About BKL BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we've evolved into a modern, purpose-driven business that balances profit with impact. We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch. We believe all clients deserve the same level of care, innovation, and excellence. Your Opportunity The Manager's role is to lead the delivery of ABS services, making sure all work meets required standards and statutory obligations. They are an established portfolio manager with a proven track record of growing their portfolio in both size and financial value. You will be managing the first pod that we are building in Newcastle! The Manager has overall accountability for pod performance and plays a key role in developing the team and encouraging strong collaboration. They are recognised within the team as a go-to expert for specific sectors or technical areas, and act as the main point of contact for clients, providing high-level advice and clear, strategic guidance. How You'll Make a Difference In this role, you will: Technical Technical and Financial Expertise Ensures all client outputs are accurate and complete Reviews and signs off management accounts, VAT returns, and year-end files Provides clear guidance on complex accounting and compliance matters Advises clients within remit and escalates to specialists when needed Digital and Data Literacy Leads effective use of systems and tools across the pod Reviews workflows and reporting to improve efficiency and data quality Oversees data managed in Karbon, ensuring it is accurate and up to date Identifies process gaps and drives system improvements Monitors pod-level metrics and understands key financial indicators Learning and Development Maintains own CPD compliance and professional development Actively develops leadership and technical capability through learning Seeks and applies feedback to improve performance Quality and Efficiency Delivers high-quality work on time across the pod's portfolio Uses coaching and review to continuously improve output Plans ahead for peak periods with realistic timelines and resourcing Delegation and Ownership Delegates work effectively based on skills and capacity Personally handles complex or sensitive client matters Tracks key deliverables and removes blockers early Balances hands-on delivery with oversight and team enablement Communication Communicates clearly with clients and internal stakeholders Gives constructive feedback in formal and informal settings Leads pod meetings and shares relevant leadership and technical updates Client Relationship Management Owns end-to-end client relationships across the portfolio Leads discussions on scope, fees, and service levels Anticipates client needs and responds proactively Ensures consistent service aligned with client expectations Ethics and Professional Conduct Upholds strong standards of ethics, confidentiality, and compliance Acts quickly and transparently when issues arise Holds others accountable to professional standards and firm values Models integrity in all interactions Leadership and Mentoring Leads 1:1s, pod meetings, and regular coaching conversations Oversees performance reviews and supports career development Coaches team members to solve problems independently Builds a growth-focused culture through curiosity, resilience, and openness You'll Be Ideal for This Role If You Have: Experience Typically 6+ years' experience in accounts and business services 3 years' experience in a managerial role Proven experience managing a profitable portfolio in Accounts or Outsourcing team. Skills Strong strategic thinking and commercial awareness Confident leader with experience building and developing high-performing teams Excellent stakeholder management and ability to build long-term client relationships Business development capability, including identifying opportunities and driving growth Able to manage complex and high-profile client engagements Qualifications ACA or ACCA qualified (or equivalent), with significant post-qualification experience
