Senior Technical Program Manager, Customer Engagement, Applied AI corporate_fare Google place London, UK Apply Bachelor's degree in a technical field, or equivalent practical experience. 8 years of experience in program management. Experience working with AI agents and generative AI native architectures. Experience building out technical roadmaps. Experience leading customer interactions. Preferred qualifications: 10 years of experience managing cross-functional or cross-team projects. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. The Google Cloud Applied AI (AAI) Solutions Consulting team functions as a high-stakes unit responsible for Google's most strategic AI deployments. We bridge the gap between experimental AI and enterprise reality, acting as the technical and strategic engine that turns complex business problems into production-ready agentic solutions. As a Technical Program Manager, you will be the primary delivery Directly Responsible Individual (DRI) across multiple customers, and the orchestrator of delivery pods that span Product, Development, Go-to-Market (GTM), Partner and Customer teams. You will be the operational foundation for agentic AI deployments, managing daily execution and cross-functional dependencies, and driving the startup-like velocity required to move enterprise customers from pilot phases to full-scale production. You will lead direct customer interactions to define agent behaviors, ensuring the technical roadmap is anchored, while providing the strategic advisory necessary to navigate the transition from legacy stacks to generative AI native architectures. Partnering closely with the technical DRI, you will provide the project management oversight needed to translate complex technical builds into high-impact business solutions. Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous. Responsibilities Be a thought leader within Google and industry on the subject matter domain of the respective organization. Establish a reliable and visible cadence for portfolio reviews, decision-making, prioritization, and resource management, whereby improvements are measurable and the impact can be felt organization wide. Lead the implementation of evaluation pipelines and testing frameworks, ensuring every Large Language Model (LLM) prompt or reasoning update is validated against benchmark datasets to prevent regressions in agent accuracy, persona alignment, and brand voice. Utilize specialized dashboards to monitor agent health, tracking Key Performance Indicators (KPIs) such as accuracy, hallucination rates, and latency to ensure the agent is production ready and provides a fluid, human-like experience. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 13, 2026
Full time
Senior Technical Program Manager, Customer Engagement, Applied AI corporate_fare Google place London, UK Apply Bachelor's degree in a technical field, or equivalent practical experience. 8 years of experience in program management. Experience working with AI agents and generative AI native architectures. Experience building out technical roadmaps. Experience leading customer interactions. Preferred qualifications: 10 years of experience managing cross-functional or cross-team projects. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. The Google Cloud Applied AI (AAI) Solutions Consulting team functions as a high-stakes unit responsible for Google's most strategic AI deployments. We bridge the gap between experimental AI and enterprise reality, acting as the technical and strategic engine that turns complex business problems into production-ready agentic solutions. As a Technical Program Manager, you will be the primary delivery Directly Responsible Individual (DRI) across multiple customers, and the orchestrator of delivery pods that span Product, Development, Go-to-Market (GTM), Partner and Customer teams. You will be the operational foundation for agentic AI deployments, managing daily execution and cross-functional dependencies, and driving the startup-like velocity required to move enterprise customers from pilot phases to full-scale production. You will lead direct customer interactions to define agent behaviors, ensuring the technical roadmap is anchored, while providing the strategic advisory necessary to navigate the transition from legacy stacks to generative AI native architectures. Partnering closely with the technical DRI, you will provide the project management oversight needed to translate complex technical builds into high-impact business solutions. Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous. Responsibilities Be a thought leader within Google and industry on the subject matter domain of the respective organization. Establish a reliable and visible cadence for portfolio reviews, decision-making, prioritization, and resource management, whereby improvements are measurable and the impact can be felt organization wide. Lead the implementation of evaluation pipelines and testing frameworks, ensuring every Large Language Model (LLM) prompt or reasoning update is validated against benchmark datasets to prevent regressions in agent accuracy, persona alignment, and brand voice. Utilize specialized dashboards to monitor agent health, tracking Key Performance Indicators (KPIs) such as accuracy, hallucination rates, and latency to ensure the agent is production ready and provides a fluid, human-like experience. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Technical Program Manager, Network Design EMEA London, UK Mid Level Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. 3 years of experience in network capacity planning. Preferred qualifications 5 years of experience managing cross functional or cross team projects. Experience with metrics, forecasting, planning and developing organizational and network road maps and direction. Understanding of managing projects in network design. Excellent communication skills combined with a data driven investigative approach towards solving complex challenges. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Responsibilities Design and implement a unified "front door" methodology for the EDGE, Transport, Core, and Campus portfolios to ensure all incoming requests are vetted, scoped, and prioritized effectively. Act as the primary interface between upstream (planning/strategy) and downstream (implementation/operations) teams establishing SLAs to ensure mutual accountability across cross functional teams. Identify and eliminate bottlenecks in the design lifecycle, re engineering workflows to significantly reduce "concept-to-completion" cycle times across the network domain. Navigate complex, multi domain work sprints to ensure synchronized delivery and friction free execution for high priority engineering projects. Track program health and resource utilization, translate technical data into executive level reporting that highlights progress and mitigates risks before they become blockers. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 13, 2026
Full time
Technical Program Manager, Network Design EMEA London, UK Mid Level Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. 3 years of experience in network capacity planning. Preferred qualifications 5 years of experience managing cross functional or cross team projects. Experience with metrics, forecasting, planning and developing organizational and network road maps and direction. Understanding of managing projects in network design. Excellent communication skills combined with a data driven investigative approach towards solving complex challenges. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Responsibilities Design and implement a unified "front door" methodology for the EDGE, Transport, Core, and Campus portfolios to ensure all incoming requests are vetted, scoped, and prioritized effectively. Act as the primary interface between upstream (planning/strategy) and downstream (implementation/operations) teams establishing SLAs to ensure mutual accountability across cross functional teams. Identify and eliminate bottlenecks in the design lifecycle, re engineering workflows to significantly reduce "concept-to-completion" cycle times across the network domain. Navigate complex, multi domain work sprints to ensure synchronized delivery and friction free execution for high priority engineering projects. Track program health and resource utilization, translate technical data into executive level reporting that highlights progress and mitigates risks before they become blockers. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. About your role We are looking to appoint Senior or Principal Highway Engineers into WSP's Liveable Places team. These roles can be based from a number of different locations, including Bristol, Cardiff, Exeter, Guildford, Leeds, London, Reading and Southampton offices, with flexible working allowing for a mix of home and in-office working. WSP's Liveable Places teamwork with a wide range of local authority & private clients from across the UK to help them achieve their place making ambitions. As an Associate Engineer within the team you will take the lead on deliver a wide range of schemes from concept to delivery - including public realm, active travel, traffic engineering, road safety, parking, traffic signals and pedestrian / traffic modelling. As a Senior or Principal Engineer within our team you will be involved in design management and project management, and will be take the lead design delivery and implementation of sustainable transport and public realm improvement projects from inception to completion. This is a varied role with responsibilities including: Design Management: Oversee the design process, ensuring that all design work is completed to the highest standards and meets the client's requirements. This includes preparation of highways designs, coordinating with other departments, and ensuring that all design work is completed on time and within budget. Project Management: Manage the overall project, including planning, scheduling, budgeting, and resource allocation. Ensure that all project milestones are met and that the project is completed on time and within budget. Client Liaison: Act as the main point of contact for clients, ensuring that their needs are met and that they are kept informed of progress throughout the project. Risk Management: Identify and manage risks associated with the project, ensuring that any issues are resolved quickly and effectively. Quality Assurance: Ensure that all design work meets the highest standards of quality and that any issues are resolved quickly and effectively. Mentoring - Support and mentor team members, including our Early Careers Professionals. What we will be looking for you to demonstrate Degree or equivalent qualifications within Civil Engineering or a related field. Experience in design management and project management. Knowledge and experience of delivering multi-disciplinary schemes across the project lifecycle with the proven ability to act as Project Manager Excellent communication and interpersonal skills both written and verbal and the ability to report to senior level. Proven track record of successfully leading design projects from inception to completion. Ability to manage multiple projects simultaneously and work under pressure. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Apr 13, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. About your role We are looking to appoint Senior or Principal Highway Engineers into WSP's Liveable Places team. These roles can be based from a number of different locations, including Bristol, Cardiff, Exeter, Guildford, Leeds, London, Reading and Southampton offices, with flexible working allowing for a mix of home and in-office working. WSP's Liveable Places teamwork with a wide range of local authority & private clients from across the UK to help them achieve their place making ambitions. As an Associate Engineer within the team you will take the lead on deliver a wide range of schemes from concept to delivery - including public realm, active travel, traffic engineering, road safety, parking, traffic signals and pedestrian / traffic modelling. As a Senior or Principal Engineer within our team you will be involved in design management and project management, and will be take the lead design delivery and implementation of sustainable transport and public realm improvement projects from inception to completion. This is a varied role with responsibilities including: Design Management: Oversee the design process, ensuring that all design work is completed to the highest standards and meets the client's requirements. This includes preparation of highways designs, coordinating with other departments, and ensuring that all design work is completed on time and within budget. Project Management: Manage the overall project, including planning, scheduling, budgeting, and resource allocation. Ensure that all project milestones are met and that the project is completed on time and within budget. Client Liaison: Act as the main point of contact for clients, ensuring that their needs are met and that they are kept informed of progress throughout the project. Risk Management: Identify and manage risks associated with the project, ensuring that any issues are resolved quickly and effectively. Quality Assurance: Ensure that all design work meets the highest standards of quality and that any issues are resolved quickly and effectively. Mentoring - Support and mentor team members, including our Early Careers Professionals. What we will be looking for you to demonstrate Degree or equivalent qualifications within Civil Engineering or a related field. Experience in design management and project management. Knowledge and experience of delivering multi-disciplinary schemes across the project lifecycle with the proven ability to act as Project Manager Excellent communication and interpersonal skills both written and verbal and the ability to report to senior level. Proven track record of successfully leading design projects from inception to completion. Ability to manage multiple projects simultaneously and work under pressure. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary The Digital Change Manager plays a key role in enabling Ofgem to deliver an ambitious, multi year digital transformation agenda that is essential to meeting organisational commitments across consumer protection, economic growth, and Net Zero ambitions. As part of the Digital, Data and Security Services (DDSS) Directorate, the role helps shape and implement a wide ranging portfolio of digital change initiatives designed to modernise services, reduce legacy risks, and strengthen the organisation's overall digital capability. You will be a part of a diverse range of technology projects including Workday and AI. Acting as a crucial bridge between project teams and business users, the Digital Change Manager ensures colleagues are fully supported in adopting new systems, tools and ways of working, thereby enabling the realisation of project and organisational benefits. In this role, you will lead business change activities, assess stakeholder impacts, and develop the change management artefacts required for successful delivery. Responsibilities include maintaining change plans, ensuring business readiness, supporting benefits identification, and contributing to targeted communications that reinforce adoption. You will work closely with Delivery Managers, project teams, business leads, internal communications specialists, and external partners to ensure alignment across all aspects of change activity. You will support Ofgem colleagues to deliver strategic objectives. This is a role for an experienced change practitioner with a strong background in delivering business change within a digital environment. Essential criteria include recognised change management qualifications (such as APMG or Prosci) and experience working with senior stakeholders, along with the ability to leverage digital tools and data analytics to enhance project outcomes. The role also requires strong collaboration, a focus on continuous improvement, and the ability to deliver at pace in a dynamic, forward looking organisation. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This is a fixed term contract for 6 months with potential to extend up to 12 months. SC Clearance is required for this position: Information and eligibility guidance can be found here: SC - Guidance Pack for Applicants - GOV.UK Job description Key Responsibilities Leads business change activities and collaborates with the project team to achieve the benefits and outcomes outlined in the business case. Champions best practices and provides expert advice to team members and the project community. Assesses and understands the impact on stakeholders to enhance their adoption of the change. Assists the Digital Delivery Manager and Business Case Analyst in preparing and updating the change management elements of the business case. Supports the Digital Delivery Manager in creating the required business change products. Leads engagement with key contacts and ensures products are fit for purpose. Establishes and maintains the change plan for a specific area of responsibility. Identifies, qualifies, and updates business readiness criteria across areas of responsibility before implementation. Supports the Digital Delivery Manager, and stakeholders in identifying and leveraging benefits. Incorporates benefits management into all change activities. Works with stakeholders and Digital Delivery Manager to create and maintain a communications plan related to change messaging. Provides content for communications across areas of responsibility. Identifies and classifies stakeholders, ensuring their inclusion in the stakeholder engagement plan. Provides direction and guidance to the delivery team. Leads change activities across areas of responsibility, with guidance from senior Digital Change Managers where needed. Collects and shares data in line with data standards. Uses digital tools to manage change initiatives effectively, ensuring that data analytics support the identification and tracking of change impacts and the adoption of new ways of working. Key Outputs and Deliverables Project Change Approach - documented approach for managing digital business change in the project, based on the estimated reach and impact of the project. Digital Change Management Artefacts - as determined by the approach and plan Project Change & Comms Calendars - aligned schedule of change and communication activities. Impact Assessment Packs - analysis of change impacts across the project/s. Person specification Role Criteria Please ensure you demonstrate clearly within your supporting statement, how you meet each of the criteria below. In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below. Essential: APMG Change Management Practitioner / Prosci or equivalent experience (Lead) Experience delivering Business Change in a digital change environment (Lead) Experience in Senior Stakeholder management The ability to leverage digital tools and data analytics for better project delivery outcomes. Desirable: Familiarity with and experience applying Prosci approaches (including but not limited to ADKAR) Familiarity with facilitating change adoption in a government context
Apr 13, 2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary The Digital Change Manager plays a key role in enabling Ofgem to deliver an ambitious, multi year digital transformation agenda that is essential to meeting organisational commitments across consumer protection, economic growth, and Net Zero ambitions. As part of the Digital, Data and Security Services (DDSS) Directorate, the role helps shape and implement a wide ranging portfolio of digital change initiatives designed to modernise services, reduce legacy risks, and strengthen the organisation's overall digital capability. You will be a part of a diverse range of technology projects including Workday and AI. Acting as a crucial bridge between project teams and business users, the Digital Change Manager ensures colleagues are fully supported in adopting new systems, tools and ways of working, thereby enabling the realisation of project and organisational benefits. In this role, you will lead business change activities, assess stakeholder impacts, and develop the change management artefacts required for successful delivery. Responsibilities include maintaining change plans, ensuring business readiness, supporting benefits identification, and contributing to targeted communications that reinforce adoption. You will work closely with Delivery Managers, project teams, business leads, internal communications specialists, and external partners to ensure alignment across all aspects of change activity. You will support Ofgem colleagues to deliver strategic objectives. This is a role for an experienced change practitioner with a strong background in delivering business change within a digital environment. Essential criteria include recognised change management qualifications (such as APMG or Prosci) and experience working with senior stakeholders, along with the ability to leverage digital tools and data analytics to enhance project outcomes. The role also requires strong collaboration, a focus on continuous improvement, and the ability to deliver at pace in a dynamic, forward looking organisation. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This is a fixed term contract for 6 months with potential to extend up to 12 months. SC Clearance is required for this position: Information and eligibility guidance can be found here: SC - Guidance Pack for Applicants - GOV.UK Job description Key Responsibilities Leads business change activities and collaborates with the project team to achieve the benefits and outcomes outlined in the business case. Champions best practices and provides expert advice to team members and the project community. Assesses and understands the impact on stakeholders to enhance their adoption of the change. Assists the Digital Delivery Manager and Business Case Analyst in preparing and updating the change management elements of the business case. Supports the Digital Delivery Manager in creating the required business change products. Leads engagement with key contacts and ensures products are fit for purpose. Establishes and maintains the change plan for a specific area of responsibility. Identifies, qualifies, and updates business readiness criteria across areas of responsibility before implementation. Supports the Digital Delivery Manager, and stakeholders in identifying and leveraging benefits. Incorporates benefits management into all change activities. Works with stakeholders and Digital Delivery Manager to create and maintain a communications plan related to change messaging. Provides content for communications across areas of responsibility. Identifies and classifies stakeholders, ensuring their inclusion in the stakeholder engagement plan. Provides direction and guidance to the delivery team. Leads change activities across areas of responsibility, with guidance from senior Digital Change Managers where needed. Collects and shares data in line with data standards. Uses digital tools to manage change initiatives effectively, ensuring that data analytics support the identification and tracking of change impacts and the adoption of new ways of working. Key Outputs and Deliverables Project Change Approach - documented approach for managing digital business change in the project, based on the estimated reach and impact of the project. Digital Change Management Artefacts - as determined by the approach and plan Project Change & Comms Calendars - aligned schedule of change and communication activities. Impact Assessment Packs - analysis of change impacts across the project/s. Person specification Role Criteria Please ensure you demonstrate clearly within your supporting statement, how you meet each of the criteria below. In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below. Essential: APMG Change Management Practitioner / Prosci or equivalent experience (Lead) Experience delivering Business Change in a digital change environment (Lead) Experience in Senior Stakeholder management The ability to leverage digital tools and data analytics for better project delivery outcomes. Desirable: Familiarity with and experience applying Prosci approaches (including but not limited to ADKAR) Familiarity with facilitating change adoption in a government context
Government Digital & Data
Newcastle Upon Tyne, Tyne And Wear
Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Digital Project Manager to drive delivery of IBCA's development as a service organisation, through commercial arrangements with suppliers and public sector partners. We are looking for people with a passion for planning and delivering value, as well as the behaviours to inspire across teams. A key part of the role will be the development of other delivery professionals. To be successful, you will need to collaborate effectively in a fast paced, transparent, multi-discipline environment, developing and delivering against plans that deliver impact. As Lead Digital Manager you will: Be an experienced delivery professional with in-depth knowledge and experience of a range of project management approaches, with an ability to lead, role model and coach delivery specialists. Deliver strong leadership of a complex technical and commercial delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising approaches and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different stakeholders to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions involving high levels of risk and complexity. Optimise delivery and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Person specification You will have the following skills, knowledge, and experience: Track record of delivering impactful outcomes at pace in complex agile environments involving multiple teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable delivery. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP), or have equivalent professional experience. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Qualifications Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP)
Apr 13, 2026
Full time
Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Digital Project Manager to drive delivery of IBCA's development as a service organisation, through commercial arrangements with suppliers and public sector partners. We are looking for people with a passion for planning and delivering value, as well as the behaviours to inspire across teams. A key part of the role will be the development of other delivery professionals. To be successful, you will need to collaborate effectively in a fast paced, transparent, multi-discipline environment, developing and delivering against plans that deliver impact. As Lead Digital Manager you will: Be an experienced delivery professional with in-depth knowledge and experience of a range of project management approaches, with an ability to lead, role model and coach delivery specialists. Deliver strong leadership of a complex technical and commercial delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising approaches and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different stakeholders to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions involving high levels of risk and complexity. Optimise delivery and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Person specification You will have the following skills, knowledge, and experience: Track record of delivering impactful outcomes at pace in complex agile environments involving multiple teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable delivery. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP), or have equivalent professional experience. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Qualifications Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP)
Government Digital & Data
Hanslope, Buckinghamshire
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work to maintain the security and efficiency of our global IT operation When you join us in this vital senior role, you'll focus on supporting the successful delivery of high-quality services as you work with our customers to resolve any issues and incidents that occur, assess and steer change, and coordinate and lead our delivery teams as they work on short and long-term solutions. You'll be working closely with Project Managers, Product Owners and Technical Architects, and in addition to developing a strong understanding of our customers' requirements, you'll also ensure they're within our organisation's technical capabilities and capacity. Leading investigations into problems and opportunities relating to existing processes, you'll also generate creative new approaches to improving the service we offer. You'll have several additional tasks - these include providing advice on technical, risk and mitigation matters, contributing to proposals for our customers, and ensuring that the solutions we develop are timely, commercially viable, and align with the strategic roadmap. You'll also be responsible for ensuring incident, problem, change and request processes are adhered to, working practices are in line with the relevant ISO standards, and change requests with existing customers are realised. Committed to maintaining your own and your team's knowledge and development, you should also be ready to act as an escalation point for any service failures and ensure that resolution plans are executed correctly. Use all your technical IT skills as you help to defend the nation's interests This is a fast-paced and complex role, and to be a success you'll have plenty of experience working with customers in an IT service delivery environment. So, with this in mind you should hold a BTEC or its equivalent, preferably in Information Technology, or have plenty of relevant, hands-on experience in a similar role. You'll have worked with service management tooling, such as ServiceNow, and in addition to ITIL4 Managing Professional certification, you should possess broad technical understanding and well-developed awareness of service design across the delivery lifecycle. Some experience of international service delivery, ideally within the public sector, would be desirable, as would the ability to manage internal suppliers and third parties. You'll be at an advantage if you can show technical knowledge relating to security, IT and communication technologies, and any commercial expertise would be a plus. You'll be working with a wide range of colleagues and stakeholders, so it's important that you have excellent communication and interpersonal skills, and a strong commitment to building long term relationships with our customers' technical specialists and our product and services teams. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: Experience of working within IT service delivery environments BTEC or equivalent, preferably in Information Technology or relevant experience Hands-on experience of service management tooling, such as ServiceNow ITIL4 Managing Professional Understand of service deign across the service delivery lifecycle Broad technical understanding Qualifications ITIL4 Managing Professional BTEC or equivalent, preferably in Information Technology or relevant experience
Apr 13, 2026
Full time
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work to maintain the security and efficiency of our global IT operation When you join us in this vital senior role, you'll focus on supporting the successful delivery of high-quality services as you work with our customers to resolve any issues and incidents that occur, assess and steer change, and coordinate and lead our delivery teams as they work on short and long-term solutions. You'll be working closely with Project Managers, Product Owners and Technical Architects, and in addition to developing a strong understanding of our customers' requirements, you'll also ensure they're within our organisation's technical capabilities and capacity. Leading investigations into problems and opportunities relating to existing processes, you'll also generate creative new approaches to improving the service we offer. You'll have several additional tasks - these include providing advice on technical, risk and mitigation matters, contributing to proposals for our customers, and ensuring that the solutions we develop are timely, commercially viable, and align with the strategic roadmap. You'll also be responsible for ensuring incident, problem, change and request processes are adhered to, working practices are in line with the relevant ISO standards, and change requests with existing customers are realised. Committed to maintaining your own and your team's knowledge and development, you should also be ready to act as an escalation point for any service failures and ensure that resolution plans are executed correctly. Use all your technical IT skills as you help to defend the nation's interests This is a fast-paced and complex role, and to be a success you'll have plenty of experience working with customers in an IT service delivery environment. So, with this in mind you should hold a BTEC or its equivalent, preferably in Information Technology, or have plenty of relevant, hands-on experience in a similar role. You'll have worked with service management tooling, such as ServiceNow, and in addition to ITIL4 Managing Professional certification, you should possess broad technical understanding and well-developed awareness of service design across the delivery lifecycle. Some experience of international service delivery, ideally within the public sector, would be desirable, as would the ability to manage internal suppliers and third parties. You'll be at an advantage if you can show technical knowledge relating to security, IT and communication technologies, and any commercial expertise would be a plus. You'll be working with a wide range of colleagues and stakeholders, so it's important that you have excellent communication and interpersonal skills, and a strong commitment to building long term relationships with our customers' technical specialists and our product and services teams. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: Experience of working within IT service delivery environments BTEC or equivalent, preferably in Information Technology or relevant experience Hands-on experience of service management tooling, such as ServiceNow ITIL4 Managing Professional Understand of service deign across the service delivery lifecycle Broad technical understanding Qualifications ITIL4 Managing Professional BTEC or equivalent, preferably in Information Technology or relevant experience
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role To oversee the configuration, optimisation, and administration of the AMOS system, ensuring smooth rollout, stable operations, and user adoption post go-live. The role is responsible for vendor coordination, release management, and providing user support to maintain system performance and compliance. Your responsibilities AMOS Governance : Own AMOS governance, ensuring standardisation, compliance, and audit readiness. System Administration : Manage AMOS functionality and adaptations, including planning, testing, and deployment across the organisation. Vendor Coordination : Act as the primary liaison with vendors to ensure timely delivery of services, updates, and issue resolution. Optimisation : Continuously optimise AMOS to meet evolving business requirements. User Support : Provide hands-on support to key users and administrators, addressing technical issues promptly. Technical Oversight : Ensure AMOS is configured correctly and operating efficiently to meet organisational needs. Issue Resolution : Troubleshoot and resolve system-related issues, coordinating with vendors and internal teams as needed. Training and Guidance : Deliver training and create documentation to enhance user understanding and adoption. Change Management : Facilitate change management processes to ensure smooth user transition to new systems and workflows. Performance Monitoring : Monitor system performance and implement improvements as necessary. Your skills, experience and qualifications Proven experience in application management or enterprise system administration (preferably AMOS or similar systems). Strong understanding of system configuration, release management, and vendor coordination. Experience in user support, troubleshooting, and issue resolution. Knowledge of change management and training delivery. Familiarity with compliance, audit processes, and IT governance. Excellent problem-solving, communication, and stakeholder management skills. Degree in IT, Computer Science, or related field (or equivalent experience). What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apr 13, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role To oversee the configuration, optimisation, and administration of the AMOS system, ensuring smooth rollout, stable operations, and user adoption post go-live. The role is responsible for vendor coordination, release management, and providing user support to maintain system performance and compliance. Your responsibilities AMOS Governance : Own AMOS governance, ensuring standardisation, compliance, and audit readiness. System Administration : Manage AMOS functionality and adaptations, including planning, testing, and deployment across the organisation. Vendor Coordination : Act as the primary liaison with vendors to ensure timely delivery of services, updates, and issue resolution. Optimisation : Continuously optimise AMOS to meet evolving business requirements. User Support : Provide hands-on support to key users and administrators, addressing technical issues promptly. Technical Oversight : Ensure AMOS is configured correctly and operating efficiently to meet organisational needs. Issue Resolution : Troubleshoot and resolve system-related issues, coordinating with vendors and internal teams as needed. Training and Guidance : Deliver training and create documentation to enhance user understanding and adoption. Change Management : Facilitate change management processes to ensure smooth user transition to new systems and workflows. Performance Monitoring : Monitor system performance and implement improvements as necessary. Your skills, experience and qualifications Proven experience in application management or enterprise system administration (preferably AMOS or similar systems). Strong understanding of system configuration, release management, and vendor coordination. Experience in user support, troubleshooting, and issue resolution. Knowledge of change management and training delivery. Familiarity with compliance, audit processes, and IT governance. Excellent problem-solving, communication, and stakeholder management skills. Degree in IT, Computer Science, or related field (or equivalent experience). What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you'll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by relevant qualifications. Demonstrated ability to work collaboratively across teams and build effective working relationships. You and your role We are looking for someone with strong experience in delivering highquality Service Design. Here you'll apply service design principles to create effective, reliable and services that are used by millions of people. You will also work closely with a range of stakeholders, engaging regularly to gather insights, provide analysis and offer wellinformed recommendations - you'll need good communication skills and to be able translate complex information into clear guidance. You expertise is underpinned by your understanding of the ITIL framework, supported by relevant qualifications. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. We don't work in silos. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive working environment and a strong community of practice. Your approach will help ensure services are designed and delivered in a way that supports both operational needs and wider organisational goals. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time) You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 13, 2026
Full time
IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you'll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by relevant qualifications. Demonstrated ability to work collaboratively across teams and build effective working relationships. You and your role We are looking for someone with strong experience in delivering highquality Service Design. Here you'll apply service design principles to create effective, reliable and services that are used by millions of people. You will also work closely with a range of stakeholders, engaging regularly to gather insights, provide analysis and offer wellinformed recommendations - you'll need good communication skills and to be able translate complex information into clear guidance. You expertise is underpinned by your understanding of the ITIL framework, supported by relevant qualifications. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. We don't work in silos. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive working environment and a strong community of practice. Your approach will help ensure services are designed and delivered in a way that supports both operational needs and wider organisational goals. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time) You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you'll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by relevant qualifications. Demonstrated ability to work collaboratively across teams and build effective working relationships. You and your role We are looking for someone with strong experience in delivering highquality Service Design. Here you'll apply service design principles to create effective, reliable and services that are used by millions of people. You will also work closely with a range of stakeholders, engaging regularly to gather insights, provide analysis and offer wellinformed recommendations - you'll need good communication skills and to be able translate complex information into clear guidance. You expertise is underpinned by your understanding of the ITIL framework, supported by relevant qualifications. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. We don't work in silos. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive working environment and a strong community of practice. Your approach will help ensure services are designed and delivered in a way that supports both operational needs and wider organisational goals. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time) You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 13, 2026
Full time
Job Title: IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you'll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by relevant qualifications. Demonstrated ability to work collaboratively across teams and build effective working relationships. You and your role We are looking for someone with strong experience in delivering highquality Service Design. Here you'll apply service design principles to create effective, reliable and services that are used by millions of people. You will also work closely with a range of stakeholders, engaging regularly to gather insights, provide analysis and offer wellinformed recommendations - you'll need good communication skills and to be able translate complex information into clear guidance. You expertise is underpinned by your understanding of the ITIL framework, supported by relevant qualifications. You will use this knowledge to ensure service design approaches are aligned with established best practice and organisational standards. We don't work in silos. You'll collaborate across different functions, building strong relationships and contributing to a positive, productive working environment and a strong community of practice. Your approach will help ensure services are designed and delivered in a way that supports both operational needs and wider organisational goals. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 24 days rising to 26 days after one year (and 31 days over time) You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Location This role may be located in one of the following locations; Blackpool, Manchester or Newcastle. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Passionate about Service Management, in particular ITIL Service Design? If so, this opportunity could be for you. Positioned within IT Operations, Service Operations Design and Transition work hand in hand to shape the Service Management characteristics of a service or product as a project navigates through delivery. As IT Service Design Manager, you will be experienced in service management and service operation with practical knowledge of service design. You will manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Service Operations Design is aligned to the ITIL Service Management framework. Therefore, as an IT Service Design Manager, you will work closely with stakeholders across design, architecture, IT Operations and beyond. Job description As IT Service Design Manager, you will: Provides experienced leadership in service management and service operation, using practical knowledge of service design to shape effective services and support continuous improvement. Manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Liaise with senior stakeholders both within the design community and service operations. Draw together complex and wide ranging data to develop clear, accurate and well evidenced service designs. Take pride in representing service operations and enjoy the challenge of promoting IT Service Design principles. Support in the development and implementation of unit policies, documentation and procedures, to ensure we re-use and optimise IT Service Design methodologies where applicable. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Experience of working in Service Design to a high standard in a fast-paced environment. Experience of consulting regularly with stakeholders to provide analysis and recommendations. Understanding of ITIL framework with relevant qualifications. Demonstrate ability of working collaboratively across functions and building relationships. If you would like to learn more about the role, please contact .
Apr 13, 2026
Full time
Location This role may be located in one of the following locations; Blackpool, Manchester or Newcastle. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Passionate about Service Management, in particular ITIL Service Design? If so, this opportunity could be for you. Positioned within IT Operations, Service Operations Design and Transition work hand in hand to shape the Service Management characteristics of a service or product as a project navigates through delivery. As IT Service Design Manager, you will be experienced in service management and service operation with practical knowledge of service design. You will manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Service Operations Design is aligned to the ITIL Service Management framework. Therefore, as an IT Service Design Manager, you will work closely with stakeholders across design, architecture, IT Operations and beyond. Job description As IT Service Design Manager, you will: Provides experienced leadership in service management and service operation, using practical knowledge of service design to shape effective services and support continuous improvement. Manage the Service Design "phase" of a new or existing service or product, co-ordinating events and resources ahead of a smooth handover into Service Transition. Liaise with senior stakeholders both within the design community and service operations. Draw together complex and wide ranging data to develop clear, accurate and well evidenced service designs. Take pride in representing service operations and enjoy the challenge of promoting IT Service Design principles. Support in the development and implementation of unit policies, documentation and procedures, to ensure we re-use and optimise IT Service Design methodologies where applicable. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Experience of working in Service Design to a high standard in a fast-paced environment. Experience of consulting regularly with stakeholders to provide analysis and recommendations. Understanding of ITIL framework with relevant qualifications. Demonstrate ability of working collaboratively across functions and building relationships. If you would like to learn more about the role, please contact .
Description About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Role We seek a Project Manager who can be based in any of our UK offices (London, Manchester, Leeds, Birmingham - hybrid working, EMEA wide travel). The Project Manager will oversee all phases of construction and real estate projects-from initiation through planning, design, execution, and closeout-to ensure successful delivery within scope, schedule, budget, and quality standards. Acting as the primary liaison between clients, consultants, contractors, and internal teams, the PM drives effective communication, cost control, risk management, and stakeholder satisfaction. Key Responsibilities Project Leadership & Delivery Manage multiple concurrent projects, including ground up construction, interior fit outs, renovations, and infrastructure upgrades. Develop and maintain project scopes, budgets, schedules, and resource plans in alignment with client goals and organizational standards. Oversee all project phases-due diligence, design, permitting, construction, and financial closeout. Ensure compliance with legal and regulatory requirements. Conduct site inspections, coordinate construction activities, and manage technical and architectural deliverables. Monitor project performance against KPIs, budgets, and milestones, providing regular progress reports and risk assessments. Financial & Contract Management Prepare, track, and reconcile budgets, forecasts, and funding requests. Lead procurement activities, including RFP development, bid evaluation, contract negotiation, and vendor selection. Administer purchase orders, change orders, and invoices; ensure timely closeout within policy timelines. Support capital planning and cost optimization initiatives. Stakeholder & Vendor Coordination Build and maintain strong relationships with clients, consultants, and vendors. Coordinate efforts among architects, engineers, general contractors, property managers, and external agencies. Lead project meetings, facilitate collaboration, and maintain transparent communication with all stakeholders. Mentor junior team members and contribute to best practice development within the project management team. Reporting & Documentation Prepare and maintain all project documentation, including charters, due diligence reports, schedules, budgets, meeting minutes, and status updates. Utilize project management systems (e.g., SharePoint, MS Project, Smartsheet) to ensure accurate tracking and reporting. Continuous Improvement Identify process enhancements and implement innovative project management solutions. Support client and organizational initiatives to improve efficiency, sustainability, and service excellence. Qualifications Several years of demonstrable experience in project or construction management (commercial real estate or corporate environments preferred). Strong knowledge of construction methods, MEP systems, Network, AV and Security systems, permitting, and project delivery frameworks. Proficiency with project management software and Microsoft Office Suite (Excel, Word, Teams, SharePoint, MS Project). Knowledge of Nuvolo and ServiceNow preferred. PMP, LEED, PRINCE 2 or equivalent certification. Excellent communication, organization, negotiation, and leadership skills. Ability to manage multiple priorities and stakeholders in a fast paced environment. International and domestic travel is required to project sites as needed. Core Competencies Strategic project planning and execution Budgeting and financial control Vendor and contract management Client relationship management Risk and quality management Data driven reporting and technology adoption Team collaboration and mentoring Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top notch training and on the job learning opportunities, you can acquire new skills and advance your career. We prioritize your well being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high performing and passionate professionals.
Apr 13, 2026
Full time
Description About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Role We seek a Project Manager who can be based in any of our UK offices (London, Manchester, Leeds, Birmingham - hybrid working, EMEA wide travel). The Project Manager will oversee all phases of construction and real estate projects-from initiation through planning, design, execution, and closeout-to ensure successful delivery within scope, schedule, budget, and quality standards. Acting as the primary liaison between clients, consultants, contractors, and internal teams, the PM drives effective communication, cost control, risk management, and stakeholder satisfaction. Key Responsibilities Project Leadership & Delivery Manage multiple concurrent projects, including ground up construction, interior fit outs, renovations, and infrastructure upgrades. Develop and maintain project scopes, budgets, schedules, and resource plans in alignment with client goals and organizational standards. Oversee all project phases-due diligence, design, permitting, construction, and financial closeout. Ensure compliance with legal and regulatory requirements. Conduct site inspections, coordinate construction activities, and manage technical and architectural deliverables. Monitor project performance against KPIs, budgets, and milestones, providing regular progress reports and risk assessments. Financial & Contract Management Prepare, track, and reconcile budgets, forecasts, and funding requests. Lead procurement activities, including RFP development, bid evaluation, contract negotiation, and vendor selection. Administer purchase orders, change orders, and invoices; ensure timely closeout within policy timelines. Support capital planning and cost optimization initiatives. Stakeholder & Vendor Coordination Build and maintain strong relationships with clients, consultants, and vendors. Coordinate efforts among architects, engineers, general contractors, property managers, and external agencies. Lead project meetings, facilitate collaboration, and maintain transparent communication with all stakeholders. Mentor junior team members and contribute to best practice development within the project management team. Reporting & Documentation Prepare and maintain all project documentation, including charters, due diligence reports, schedules, budgets, meeting minutes, and status updates. Utilize project management systems (e.g., SharePoint, MS Project, Smartsheet) to ensure accurate tracking and reporting. Continuous Improvement Identify process enhancements and implement innovative project management solutions. Support client and organizational initiatives to improve efficiency, sustainability, and service excellence. Qualifications Several years of demonstrable experience in project or construction management (commercial real estate or corporate environments preferred). Strong knowledge of construction methods, MEP systems, Network, AV and Security systems, permitting, and project delivery frameworks. Proficiency with project management software and Microsoft Office Suite (Excel, Word, Teams, SharePoint, MS Project). Knowledge of Nuvolo and ServiceNow preferred. PMP, LEED, PRINCE 2 or equivalent certification. Excellent communication, organization, negotiation, and leadership skills. Ability to manage multiple priorities and stakeholders in a fast paced environment. International and domestic travel is required to project sites as needed. Core Competencies Strategic project planning and execution Budgeting and financial control Vendor and contract management Client relationship management Risk and quality management Data driven reporting and technology adoption Team collaboration and mentoring Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top notch training and on the job learning opportunities, you can acquire new skills and advance your career. We prioritize your well being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high performing and passionate professionals.
Key Purpose of Post To support all areas of work within the remit of the Strategic Contract Manager by providing support to the delivery of all the strategic contract management services provided across the Council which will include, but is not limited to, the preparation of data, information and reports. Acting as a point of contact for communications across the wider Procurement Service and Council. Main Responsibilities Effective and efficient administration of contract management activities. Liaising with all stakeholders to ensure communication and governance processes, payment, performance and benefit realisation monitoring, and the initiation of remedial/improvement activity are executed properly, enabling reporting that the corporate contracts are on track to deliver the commissioned/procured goods and services To add value through procurement and deliver contract compliance in all contracting activity. The purpose is to improve cost effective supply arrangements, whilst maintaining customer service levels and compliance to Public Contracts Regulations and the Council's Financial and Contract Standing Orders and Procurement Strategy. To support the provision, and grow the current use of fit for purpose electronic tendering systems including e-catalogues and e-auctions, and information to support high quality procurement, supplier management and category management. To participate in 'future thinking' and the development of e-systems and e-processes that will drive forward increased efficiency and greater value for money from the Council's procurement activities. Support contract managers across the Council in all aspects of day to day contract management ensuring the set up and maintenance of the administrative arrangements for effective and efficient contract management are complied with, including stakeholder communication, governance, performance monitoring arrangements, payments and file/records management Conduct contractual monitoring, identifying and initiating remedies for data quality issues to support the provision of assurance of service delivery in line with strategy and contract and report on compliance and delivery performance Ensure all council policies and procedures and contract mechanisms are properly applied by the Strategic Contract Management Team, delivery units and delivery partnersDevelop effective relationships with the delivery units and delivery partners. Maintain accurate and up to date logs of issues, risks, change controls, actions and meeting minutes, ensure that actions are followed up in a timely fashion To contribute to the development of contract management manuals where appropriate. Ensure payments are accurate and reflect agreed performance/payment mechanisms Work collaboratively with colleagues across the Procurement Service to ensure a consistent commercial approach is taken, interdependencies are managed effectively, and a rich understanding of performance is developed. Undertake research into best practice contract management and the outcomes achieved by others to support benchmarking and apply lessons learned to improve the Council's contracting arrangements Ensure that the needs of customers and outcomes for service users drive contract management activity, and that customer feedback is sought and used as part of the contract management processes. Assist contract managers to intervene, analyse, manage and resolve business conflicts with delivery units and partners. Assist procurement professionals, where appropriate, with procurement projects supporting the development tender of documentation and evaluation procedures and other associated processes. To ensure compliance with all relevant standards including all financial regulations, Contracts Standing Orders, as well as European and UK procurement and other relevant legislation pertinent to contracts in the public sector, e.g.,IR35 legislation. Relevant professional qualifications requirement CIPS Level 4 Diploma Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 13, 2026
Contractor
Key Purpose of Post To support all areas of work within the remit of the Strategic Contract Manager by providing support to the delivery of all the strategic contract management services provided across the Council which will include, but is not limited to, the preparation of data, information and reports. Acting as a point of contact for communications across the wider Procurement Service and Council. Main Responsibilities Effective and efficient administration of contract management activities. Liaising with all stakeholders to ensure communication and governance processes, payment, performance and benefit realisation monitoring, and the initiation of remedial/improvement activity are executed properly, enabling reporting that the corporate contracts are on track to deliver the commissioned/procured goods and services To add value through procurement and deliver contract compliance in all contracting activity. The purpose is to improve cost effective supply arrangements, whilst maintaining customer service levels and compliance to Public Contracts Regulations and the Council's Financial and Contract Standing Orders and Procurement Strategy. To support the provision, and grow the current use of fit for purpose electronic tendering systems including e-catalogues and e-auctions, and information to support high quality procurement, supplier management and category management. To participate in 'future thinking' and the development of e-systems and e-processes that will drive forward increased efficiency and greater value for money from the Council's procurement activities. Support contract managers across the Council in all aspects of day to day contract management ensuring the set up and maintenance of the administrative arrangements for effective and efficient contract management are complied with, including stakeholder communication, governance, performance monitoring arrangements, payments and file/records management Conduct contractual monitoring, identifying and initiating remedies for data quality issues to support the provision of assurance of service delivery in line with strategy and contract and report on compliance and delivery performance Ensure all council policies and procedures and contract mechanisms are properly applied by the Strategic Contract Management Team, delivery units and delivery partnersDevelop effective relationships with the delivery units and delivery partners. Maintain accurate and up to date logs of issues, risks, change controls, actions and meeting minutes, ensure that actions are followed up in a timely fashion To contribute to the development of contract management manuals where appropriate. Ensure payments are accurate and reflect agreed performance/payment mechanisms Work collaboratively with colleagues across the Procurement Service to ensure a consistent commercial approach is taken, interdependencies are managed effectively, and a rich understanding of performance is developed. Undertake research into best practice contract management and the outcomes achieved by others to support benchmarking and apply lessons learned to improve the Council's contracting arrangements Ensure that the needs of customers and outcomes for service users drive contract management activity, and that customer feedback is sought and used as part of the contract management processes. Assist contract managers to intervene, analyse, manage and resolve business conflicts with delivery units and partners. Assist procurement professionals, where appropriate, with procurement projects supporting the development tender of documentation and evaluation procedures and other associated processes. To ensure compliance with all relevant standards including all financial regulations, Contracts Standing Orders, as well as European and UK procurement and other relevant legislation pertinent to contracts in the public sector, e.g.,IR35 legislation. Relevant professional qualifications requirement CIPS Level 4 Diploma Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Business Development Manager Location: Fully Remote - on occasion some travel to London (which will be paid for by company) Salary: £34,000 per annum + Monthly Bonus up to 20% Job Type: Permanent, Full Time, WFH Are you an ambitious individual looking to work within a business to business sales role? If do we'd love to hear from you. Bluetownonline are on the lookout for money hungry, ambitious sales individuals who want to make an impression and win business by providing solutions to clients that will make them pay attention and use our services. If you're money hungry and want to earn 20% in commission when your hard work pays off then this is the role for you! Since our launch in 2010, our method of using the UK's largest online job boards to find companies the best fit, is by far the most efficient and speedy way for our clients to fill their job vacancies. With our rapid expansion plans due to kick off, we're looking for determined sales individuals who would love the opportunity to earn 20% in commissions plus a fantastic probationary scheme increasing your basic pay earnings of £34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising / ATS. The successful candidate will have the finesse to close deals and build strong relationships with clients and stakeholders. You'll have a proven track record within a business-to-business sales environment and be well versed in account managing clients. Day to Day Duties : Identify and generate potential new leads Seeking out new relationships with lapsed clients Actively sourcing new leads Account Manage high-level Accounts Producing proposals and converting to deals Provide weekly forecasts to and keeping an active, organised pipeline Being a supportive and productive member of the team Skills and Qualifications Required: 2 Years working within a business-to-business sales environment Proven delivery of targets Affable, personable and enjoys presenting to groups of all sizes and level Has previously worked in Recruitment, if you have worked in Recruitment Advertising or ATS in Sales this is preferable The Nitty Gritty: 20 days paid holiday, plus bank holidays and you'll get an extra 2 'duvet days' after the first year Fully Remote - no more paying for the commute Bi-annual trips abroad Up to 20% Bonus Structure Quarterly team socials including holidays abroad (we have taken at least 2 a year for the last 4 years - Krakow, Poznan, Prague, Dublin, Dubrovnik, Torun, Jordan, Lille, Bruges and Countryside Manors in the last 4 years alone) Early finish on Fridays FREE Gym membership Multiple perks available through points scheme (Perkbox - cinema tickets, spa's, holidays + many more) Excellent pension scheme Dress as you want, Christmas closure, 2 extra days off after a year of service, 2 more after 3 years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems, B2B Sales, Sales Associate, B2B, Sales Development, B2B Sales Executive, Direct Sales, BDM, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist may also be considered for this role.
Apr 13, 2026
Full time
Job Title: Business Development Manager Location: Fully Remote - on occasion some travel to London (which will be paid for by company) Salary: £34,000 per annum + Monthly Bonus up to 20% Job Type: Permanent, Full Time, WFH Are you an ambitious individual looking to work within a business to business sales role? If do we'd love to hear from you. Bluetownonline are on the lookout for money hungry, ambitious sales individuals who want to make an impression and win business by providing solutions to clients that will make them pay attention and use our services. If you're money hungry and want to earn 20% in commission when your hard work pays off then this is the role for you! Since our launch in 2010, our method of using the UK's largest online job boards to find companies the best fit, is by far the most efficient and speedy way for our clients to fill their job vacancies. With our rapid expansion plans due to kick off, we're looking for determined sales individuals who would love the opportunity to earn 20% in commissions plus a fantastic probationary scheme increasing your basic pay earnings of £34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising / ATS. The successful candidate will have the finesse to close deals and build strong relationships with clients and stakeholders. You'll have a proven track record within a business-to-business sales environment and be well versed in account managing clients. Day to Day Duties : Identify and generate potential new leads Seeking out new relationships with lapsed clients Actively sourcing new leads Account Manage high-level Accounts Producing proposals and converting to deals Provide weekly forecasts to and keeping an active, organised pipeline Being a supportive and productive member of the team Skills and Qualifications Required: 2 Years working within a business-to-business sales environment Proven delivery of targets Affable, personable and enjoys presenting to groups of all sizes and level Has previously worked in Recruitment, if you have worked in Recruitment Advertising or ATS in Sales this is preferable The Nitty Gritty: 20 days paid holiday, plus bank holidays and you'll get an extra 2 'duvet days' after the first year Fully Remote - no more paying for the commute Bi-annual trips abroad Up to 20% Bonus Structure Quarterly team socials including holidays abroad (we have taken at least 2 a year for the last 4 years - Krakow, Poznan, Prague, Dublin, Dubrovnik, Torun, Jordan, Lille, Bruges and Countryside Manors in the last 4 years alone) Early finish on Fridays FREE Gym membership Multiple perks available through points scheme (Perkbox - cinema tickets, spa's, holidays + many more) Excellent pension scheme Dress as you want, Christmas closure, 2 extra days off after a year of service, 2 more after 3 years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems, B2B Sales, Sales Associate, B2B, Sales Development, B2B Sales Executive, Direct Sales, BDM, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist may also be considered for this role.
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at . We are currently seeking to recruit a Level 3 Regulated Support Agent at Stellantis in Coventry. The successful candidate will support the Level 3 Regulated Team Leader to achieve the team's primary objectives across service levels (call and email response), case management performance (average close time), customer satisfaction (NSAT for RFI and claims) and case backlog reduction. The role contributes directly to maintaining the highest standard levels and full compliance with Financial Conduct Authority rules by handling support enquiries with professionalism. The Level 3 Regulated Support Agent is crucial to ensuring customer enquiries are responded to effectively and in a way that maintains customer loyalty and Stellantis Corporate values, through effective management of escalations and balancing company policies with customer expectations. Key Responsibilities Safeguard full compliance with Financial Conduct Authority rules for Regulated Case Management. Efficient management of CEO/SVP/Director escalated cases and liaison with Top Care Team. Ensure all Stellantis customer enquiries are responded to effectively, balancing Company policies and budgets with customer expectations, with a view to maintaining customer loyalty and Stellantis Corporate values. Research, investigate and identify the root cause of 'escalated' customer enquiries. Decide and ensure implementation of the appropriate response/resolution to the customer enquiry. Maintain an active interest in the case until the problem has been resolved. Ensure appropriate use of the goodwill, loss of use, mobility and buy-back budget. Support the Stellantis Customer Care Managers in using the results of customer cases to identify non compliances within the company's policies & procedures and to identify the need for corrective & preventative action to be taken. Support Levels 1 and 2 by sharing and communicating improvement feedback. Help the team to achieve objectives, working to agreed terms and individual standards. Build strong working relationships with the Customer Care Managers, as well as the Stellantis Field Force and other teams as necessary. Maintain contact with the Motor Ombudsman and represent Stellantis within the appropriate SMMT meetings and forums. Daily contact with the Stellantis Finance department for the management of all Customer Care related payments. About You Qualifications & Experience Minimum 1 year back office experience in a call centre, dealership or other area in the automotive sector. Experience in a previous similar role is preferred. Computer literate - competent in the main Microsoft Office and internet packages. Excellent verbal and written communication skills. Ability to prioritise conflicting workload to satisfy customers under pressure. Good understanding of operational activities of Customer Care Call centres, New Vehicle Distributors, Authorised Repairers and Distrigo Parts Hubs. Understanding of critical Consumer legislation (Consumer Rights Act, Consumer Duty, etc.). Good analytical skills. Proven ability in using communication applications such as telephony equipment. Demonstrable experience in prioritising a conflicting workload to satisfy customers under pressure. Personal Qualities & Soft Skills Be respectful to the sensitivity and confidentiality of the cases managed. Positive attitude and a desire to help customers. Consistent level of professionalism and a conscientious work ethic. Ability to be understanding, diplomatic, polite and apologetic where necessary. Active listening skills to understand the customer and respond with appropriate feedback. Good collaborative attitude and capacity to develop professional relationships among all Stellantis departments and with brand dealer networks. Ability to learn quickly in a changing environment, take own initiative and make decisions. Ability to remain objective in high pressure environments. Friendly and approachable even when busy, a team player. Good project management and problem solving skills. Logical approach to problem resolution; gathers facts, takes corrective actions, escalates problems at the appropriate stage. Our Calex Core Values Caring & Supportive Open & Honest Welcoming & Inclusive Collaborative & Inspiring Enjoyable & Rewarding Flexible & Adaptable Accountable & Reliable Healthy & Sustainable To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role. Salary & Benefits: Up to £30,000 dependant on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent / Full Time Working Hours: Monday to Friday / 40 hours per week Place of Work: Stellantis, Pinley House, 2 Sunbeam Way, Coventry CV3 1ND. There may be an occasional requirement to work from other locations across the UK, including at shows, at dealerships, and other Stellantis and Calex facilities. Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment: The successful candidate will be employed by Calex UK (). Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Apr 13, 2026
Full time
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at . We are currently seeking to recruit a Level 3 Regulated Support Agent at Stellantis in Coventry. The successful candidate will support the Level 3 Regulated Team Leader to achieve the team's primary objectives across service levels (call and email response), case management performance (average close time), customer satisfaction (NSAT for RFI and claims) and case backlog reduction. The role contributes directly to maintaining the highest standard levels and full compliance with Financial Conduct Authority rules by handling support enquiries with professionalism. The Level 3 Regulated Support Agent is crucial to ensuring customer enquiries are responded to effectively and in a way that maintains customer loyalty and Stellantis Corporate values, through effective management of escalations and balancing company policies with customer expectations. Key Responsibilities Safeguard full compliance with Financial Conduct Authority rules for Regulated Case Management. Efficient management of CEO/SVP/Director escalated cases and liaison with Top Care Team. Ensure all Stellantis customer enquiries are responded to effectively, balancing Company policies and budgets with customer expectations, with a view to maintaining customer loyalty and Stellantis Corporate values. Research, investigate and identify the root cause of 'escalated' customer enquiries. Decide and ensure implementation of the appropriate response/resolution to the customer enquiry. Maintain an active interest in the case until the problem has been resolved. Ensure appropriate use of the goodwill, loss of use, mobility and buy-back budget. Support the Stellantis Customer Care Managers in using the results of customer cases to identify non compliances within the company's policies & procedures and to identify the need for corrective & preventative action to be taken. Support Levels 1 and 2 by sharing and communicating improvement feedback. Help the team to achieve objectives, working to agreed terms and individual standards. Build strong working relationships with the Customer Care Managers, as well as the Stellantis Field Force and other teams as necessary. Maintain contact with the Motor Ombudsman and represent Stellantis within the appropriate SMMT meetings and forums. Daily contact with the Stellantis Finance department for the management of all Customer Care related payments. About You Qualifications & Experience Minimum 1 year back office experience in a call centre, dealership or other area in the automotive sector. Experience in a previous similar role is preferred. Computer literate - competent in the main Microsoft Office and internet packages. Excellent verbal and written communication skills. Ability to prioritise conflicting workload to satisfy customers under pressure. Good understanding of operational activities of Customer Care Call centres, New Vehicle Distributors, Authorised Repairers and Distrigo Parts Hubs. Understanding of critical Consumer legislation (Consumer Rights Act, Consumer Duty, etc.). Good analytical skills. Proven ability in using communication applications such as telephony equipment. Demonstrable experience in prioritising a conflicting workload to satisfy customers under pressure. Personal Qualities & Soft Skills Be respectful to the sensitivity and confidentiality of the cases managed. Positive attitude and a desire to help customers. Consistent level of professionalism and a conscientious work ethic. Ability to be understanding, diplomatic, polite and apologetic where necessary. Active listening skills to understand the customer and respond with appropriate feedback. Good collaborative attitude and capacity to develop professional relationships among all Stellantis departments and with brand dealer networks. Ability to learn quickly in a changing environment, take own initiative and make decisions. Ability to remain objective in high pressure environments. Friendly and approachable even when busy, a team player. Good project management and problem solving skills. Logical approach to problem resolution; gathers facts, takes corrective actions, escalates problems at the appropriate stage. Our Calex Core Values Caring & Supportive Open & Honest Welcoming & Inclusive Collaborative & Inspiring Enjoyable & Rewarding Flexible & Adaptable Accountable & Reliable Healthy & Sustainable To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role. Salary & Benefits: Up to £30,000 dependant on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent / Full Time Working Hours: Monday to Friday / 40 hours per week Place of Work: Stellantis, Pinley House, 2 Sunbeam Way, Coventry CV3 1ND. There may be an occasional requirement to work from other locations across the UK, including at shows, at dealerships, and other Stellantis and Calex facilities. Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment: The successful candidate will be employed by Calex UK (). Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Operational Technology (OT) Cyber Security Networks Engineer Chesterfield, DBY, GB, S41 7TD Partial Remote (Hybrid) Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role: We are seeking an experienced, committed and enthusiastic Operational Technology (OT) Cyber Security Systems Engineer to join our Automation team for a project-based contract role to design, develop & build and test network management and cyber security controls for an Industrial Control Systems (ICS) environment. The role focuses on securing operational technology systems and networks while ensuring system availability, safety, and compliance with industry and client standards. The OT Cyber Security Systems Engineer will take full responsibility for the successful delivery of cyber security and industrial networking aspects of the project (technical, quality, time and cost elements). The candidate must be pro active and able to deliver their own tasks whilst coordinating with project team members, supervising, assisting and monitoring task progress and support the Project Manager commercially on progress, risks, issues and opportunities. The Engineer should work co operatively with the Project Manager, Lead Engineers and engineering team to ensure smooth project progress in accordance with the agreed project lifecycle. Key Responsibilities: Working closely and collaboratively with the Project Manager, Lead Engineers and project engineering team you will: Be responsible for technical delivery of the OT network management system and cyber security controls for the project. Design, implement and test secure systems and networks for an industrial control system. Produce clear technical documentation, including design specifications, test procedures and operating and maintenance documentation, taking ownership of and updating existing documentation. Deploy and test networks and cyber security controls for a PLC and SCADA environment. Conduct system integration and factory acceptance testing (FAT). Support OT Cyber Security project lifecycle management activities including vulnerability identification, patching, software and password management. Collaborate effectively with and support the Project Manager, Lead Engineers and project engineering team with the planning and execution of OT cyber security aspects of projects to ensure they meet the time and quality required with clear reporting on progress and blockers. Provide health and safety leadership by example. Proven experience of design, implementation and testing of OT/ICS networks and cyber security solutions within industrial environments. Detailed experience of the full project life cycle from system specification through design, development, testing. Experience of the design, specification, implementation, testing and commissioning of security solutions, controls and countermeasures for OT/IACS environments. This should include: System security - Hardening of virtual environments and operating systems to recognised industry standards, guidelines and best practices. Network security - Secure deployment and hardening of network infrastructure including segmentation and boundary protection through managed switches and firewalls, and passive Network Intrusion Detection Systems (NIDS). Hands on experience of: Network design and implementation using Rockwell Automation or Cisco industrial portfolio of managed network switch products. Firewall design and implementation using Cisco Firepower technology. Network synchronisation, including dedicated time appliances and NTP Understanding of the OSI and TCP/IP Models in theory and application, with strong applied knowledge of industrial network protocols (including EtherNet/IP, with CIP Security beneficial) Strong troubleshooting, documentation, and stakeholder communication skills. Experience of working within a Quality Management System (QMS), delivering well described outputs with traceability through project lifecycle Cyber security applications for industrial control system environments: Malware detection and protection i.e. Endpoint Detection and Response (EDR). Hands on experience of: Network Performance Monitor. Network Traffic Analyser. Software Application Manager. Host-based Intrusion Detection Systems (HIDS) and Host-based Intrusion Prevention Systems (HIPS) using Trellix Endpoint Security (ENS) Definition and implementation of Microsoft Active Directory, including GPO's in a Windows Operating Systems environment. VMWare ESXi including configuration and environment security. Network Attached Storage (NAS) systems using Synology hardware Technical knowledge of a variety of control system Original Equipment Manufacturers (OEMs) e.g. AVEVA, Rockwell Automation etc. Experience working in or for System Integrator, Operators of Essential Services (OES) or Critical National Infrastructure (CNI) organisations Familiarity with cyber security standards and frameworks relevant to OT. Experience mentoring junior staff members including apprentices Qualifications: A degree or HND/HNC in Electronic/Electrical Engineering, Computer Science or other relevant engineering discipline Professionally registered engineer or working towards professional registration Relevant OT cyber security certification e.g.: ISA/IEC 62443 Cyber Security Expert Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional Certification (GISCP) If you wish to speak to a member of the recruitment team, please contact .
Apr 13, 2026
Full time
Operational Technology (OT) Cyber Security Networks Engineer Chesterfield, DBY, GB, S41 7TD Partial Remote (Hybrid) Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role: We are seeking an experienced, committed and enthusiastic Operational Technology (OT) Cyber Security Systems Engineer to join our Automation team for a project-based contract role to design, develop & build and test network management and cyber security controls for an Industrial Control Systems (ICS) environment. The role focuses on securing operational technology systems and networks while ensuring system availability, safety, and compliance with industry and client standards. The OT Cyber Security Systems Engineer will take full responsibility for the successful delivery of cyber security and industrial networking aspects of the project (technical, quality, time and cost elements). The candidate must be pro active and able to deliver their own tasks whilst coordinating with project team members, supervising, assisting and monitoring task progress and support the Project Manager commercially on progress, risks, issues and opportunities. The Engineer should work co operatively with the Project Manager, Lead Engineers and engineering team to ensure smooth project progress in accordance with the agreed project lifecycle. Key Responsibilities: Working closely and collaboratively with the Project Manager, Lead Engineers and project engineering team you will: Be responsible for technical delivery of the OT network management system and cyber security controls for the project. Design, implement and test secure systems and networks for an industrial control system. Produce clear technical documentation, including design specifications, test procedures and operating and maintenance documentation, taking ownership of and updating existing documentation. Deploy and test networks and cyber security controls for a PLC and SCADA environment. Conduct system integration and factory acceptance testing (FAT). Support OT Cyber Security project lifecycle management activities including vulnerability identification, patching, software and password management. Collaborate effectively with and support the Project Manager, Lead Engineers and project engineering team with the planning and execution of OT cyber security aspects of projects to ensure they meet the time and quality required with clear reporting on progress and blockers. Provide health and safety leadership by example. Proven experience of design, implementation and testing of OT/ICS networks and cyber security solutions within industrial environments. Detailed experience of the full project life cycle from system specification through design, development, testing. Experience of the design, specification, implementation, testing and commissioning of security solutions, controls and countermeasures for OT/IACS environments. This should include: System security - Hardening of virtual environments and operating systems to recognised industry standards, guidelines and best practices. Network security - Secure deployment and hardening of network infrastructure including segmentation and boundary protection through managed switches and firewalls, and passive Network Intrusion Detection Systems (NIDS). Hands on experience of: Network design and implementation using Rockwell Automation or Cisco industrial portfolio of managed network switch products. Firewall design and implementation using Cisco Firepower technology. Network synchronisation, including dedicated time appliances and NTP Understanding of the OSI and TCP/IP Models in theory and application, with strong applied knowledge of industrial network protocols (including EtherNet/IP, with CIP Security beneficial) Strong troubleshooting, documentation, and stakeholder communication skills. Experience of working within a Quality Management System (QMS), delivering well described outputs with traceability through project lifecycle Cyber security applications for industrial control system environments: Malware detection and protection i.e. Endpoint Detection and Response (EDR). Hands on experience of: Network Performance Monitor. Network Traffic Analyser. Software Application Manager. Host-based Intrusion Detection Systems (HIDS) and Host-based Intrusion Prevention Systems (HIPS) using Trellix Endpoint Security (ENS) Definition and implementation of Microsoft Active Directory, including GPO's in a Windows Operating Systems environment. VMWare ESXi including configuration and environment security. Network Attached Storage (NAS) systems using Synology hardware Technical knowledge of a variety of control system Original Equipment Manufacturers (OEMs) e.g. AVEVA, Rockwell Automation etc. Experience working in or for System Integrator, Operators of Essential Services (OES) or Critical National Infrastructure (CNI) organisations Familiarity with cyber security standards and frameworks relevant to OT. Experience mentoring junior staff members including apprentices Qualifications: A degree or HND/HNC in Electronic/Electrical Engineering, Computer Science or other relevant engineering discipline Professionally registered engineer or working towards professional registration Relevant OT cyber security certification e.g.: ISA/IEC 62443 Cyber Security Expert Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional Certification (GISCP) If you wish to speak to a member of the recruitment team, please contact .
Construction Buyer Location: Hornchurch Salary: £30,000 - £45,000 Hours: Monday to Friday, 8:00am - 5:30pm Benefits 20 days annual leave + Bank Holidays Company pension scheme Onsite parking We are seeking an experienced and proactive Buyer to join our client's established construction company based near Hornchurch. This is a key role responsible for managing the procurement of materials, components, and subcontractor services to support the successful delivery of projects on time, within budget, and to high quality standards. Working closely with site teams, project managers, and their in-house joinery workshop, you will play a vital part in ensuring smooth operations across multiple projects. Key Responsibilities Source, price, and order materials for site and workshop requirements, ensuring best value, quality, and lead times Raise and manage purchase orders in line with project requirements Build and maintain strong working relationships with suppliers, including negotiating pricing, terms, and delivery schedules Liaise with subcontractors to obtain quotations, issue orders, and confirm scope and programme Communicate daily with site managers and project teams to plan material needs and monitor stock levels Support the joinery workshop with timely supply of materials, hardware, and bespoke components Monitor material costs, identify savings opportunities, and support overall budget control Attend supplier meetings to review performance, quality, and new product opportunities Maintain accurate procurement records in line with company processes and health & safety standards Skills & Experience Proven experience as a Buyer within a construction environment Strong negotiation, communication, and relationship building skills Highly organised with the ability to manage multiple projects and deadlines Confident using procurement or project management systems and MS Office, particularly Excel Strong commercial awareness with a focus on value and efficiency Desirable Qualifications Qualification in Procurement, Supply Chain Management, or a Construction/Joinery discipline (CIPS Level 3 or above advantageous) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 13, 2026
Full time
Construction Buyer Location: Hornchurch Salary: £30,000 - £45,000 Hours: Monday to Friday, 8:00am - 5:30pm Benefits 20 days annual leave + Bank Holidays Company pension scheme Onsite parking We are seeking an experienced and proactive Buyer to join our client's established construction company based near Hornchurch. This is a key role responsible for managing the procurement of materials, components, and subcontractor services to support the successful delivery of projects on time, within budget, and to high quality standards. Working closely with site teams, project managers, and their in-house joinery workshop, you will play a vital part in ensuring smooth operations across multiple projects. Key Responsibilities Source, price, and order materials for site and workshop requirements, ensuring best value, quality, and lead times Raise and manage purchase orders in line with project requirements Build and maintain strong working relationships with suppliers, including negotiating pricing, terms, and delivery schedules Liaise with subcontractors to obtain quotations, issue orders, and confirm scope and programme Communicate daily with site managers and project teams to plan material needs and monitor stock levels Support the joinery workshop with timely supply of materials, hardware, and bespoke components Monitor material costs, identify savings opportunities, and support overall budget control Attend supplier meetings to review performance, quality, and new product opportunities Maintain accurate procurement records in line with company processes and health & safety standards Skills & Experience Proven experience as a Buyer within a construction environment Strong negotiation, communication, and relationship building skills Highly organised with the ability to manage multiple projects and deadlines Confident using procurement or project management systems and MS Office, particularly Excel Strong commercial awareness with a focus on value and efficiency Desirable Qualifications Qualification in Procurement, Supply Chain Management, or a Construction/Joinery discipline (CIPS Level 3 or above advantageous) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Talented people are the key to our success. Would you like to work for an inclusive and collaborative company which is also one of the most successful within the UK infrastructure industry? We are looking for 2x motivated and ambitious Site Agents to join our Rail team on the Metrowest 1b Scheme, working to reinstate rail services between Portishead and Bristol Temple Meads and other exciting schemes. This is a fantastic opportunity for someone who is keen to further develop their skills and take on increasing levels of responsibility. We have two Site Agent opportunities on this project; we require one utilities site agent and one civils site agent. Role Responsibilities Report to the Project Manager for key work areas. Manage day-to-day operations of the construction site to ensure timely and successful project delivery. Ensure compliance with health and safety regulations and promote a safe working environment. Maintain high standards of quality across all construction activities. Monitor and manage environmental impact throughout the project lifecycle. Control project costs and ensure budget adherence. Collaborate effectively with a high-performing and supportive team. Demonstrate ambition and drive in tackling complex engineering challenges. Skills, Experience and Qualifications Previous experience working on similar infrastructure or civil engineering schemes at Agent or Sub Agent level. Background in managing construction projects from planning through to delivery. Strong project management capabilities Commercial awareness and cost control proficiency Effective team coordination and planning skills Excellent problem-solving abilities Thorough understanding of health & safety compliance Knowledge of quality assurance processes Clear and confident communication skills What is in it for you? Generous holiday entitlement with the option to buy five days. Flexible and adaptable working Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Car scheme and Private Medical Insurance (if applicable to role) We also provide the option to participate in our share save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more. About the Rail Business Unit Millions of people rely on Britain's rail network to take them safely and efficiently across the country every day. Morgan Sindall helps this happen by providing renewed and enhanced rail infrastructure with the minimum of passenger disruption. Our customers receive a multi-disciplined service covering electrification, power supply, tunnelling and a full range of civil engineering and building capabilities including structures, lineside infrastructure, and station enhancements. This is complemented by track and signalling works from our supply chain partners to provide a complete rail offering. Our expertise is focused not only on effective delivery of projects within a railway environment, but also on minimising disruption for railway users through the adoption of innovative working practices and techniques. These include 'live launch' bridge construction, in which we can install bridges while allowing railways beneath to remain operational. From landmark station refurbishment projects and platform extensions to tunnelling works and bridge launches, we have a record of delivering rail projects that are helping to provide a rail network fit for the 21st century. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.
Apr 13, 2026
Full time
Talented people are the key to our success. Would you like to work for an inclusive and collaborative company which is also one of the most successful within the UK infrastructure industry? We are looking for 2x motivated and ambitious Site Agents to join our Rail team on the Metrowest 1b Scheme, working to reinstate rail services between Portishead and Bristol Temple Meads and other exciting schemes. This is a fantastic opportunity for someone who is keen to further develop their skills and take on increasing levels of responsibility. We have two Site Agent opportunities on this project; we require one utilities site agent and one civils site agent. Role Responsibilities Report to the Project Manager for key work areas. Manage day-to-day operations of the construction site to ensure timely and successful project delivery. Ensure compliance with health and safety regulations and promote a safe working environment. Maintain high standards of quality across all construction activities. Monitor and manage environmental impact throughout the project lifecycle. Control project costs and ensure budget adherence. Collaborate effectively with a high-performing and supportive team. Demonstrate ambition and drive in tackling complex engineering challenges. Skills, Experience and Qualifications Previous experience working on similar infrastructure or civil engineering schemes at Agent or Sub Agent level. Background in managing construction projects from planning through to delivery. Strong project management capabilities Commercial awareness and cost control proficiency Effective team coordination and planning skills Excellent problem-solving abilities Thorough understanding of health & safety compliance Knowledge of quality assurance processes Clear and confident communication skills What is in it for you? Generous holiday entitlement with the option to buy five days. Flexible and adaptable working Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Car scheme and Private Medical Insurance (if applicable to role) We also provide the option to participate in our share save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more. About the Rail Business Unit Millions of people rely on Britain's rail network to take them safely and efficiently across the country every day. Morgan Sindall helps this happen by providing renewed and enhanced rail infrastructure with the minimum of passenger disruption. Our customers receive a multi-disciplined service covering electrification, power supply, tunnelling and a full range of civil engineering and building capabilities including structures, lineside infrastructure, and station enhancements. This is complemented by track and signalling works from our supply chain partners to provide a complete rail offering. Our expertise is focused not only on effective delivery of projects within a railway environment, but also on minimising disruption for railway users through the adoption of innovative working practices and techniques. These include 'live launch' bridge construction, in which we can install bridges while allowing railways beneath to remain operational. From landmark station refurbishment projects and platform extensions to tunnelling works and bridge launches, we have a record of delivering rail projects that are helping to provide a rail network fit for the 21st century. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.
Teachers Insurance and Annuity Association of America
Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world's largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit to learn more about us. Overview of the Role The VP, International Benefits is responsible for delivering Nuveen's global benefits offering across 26 countries in Europe, Asia Pacific, and Latin America. This role also involves supporting with continuously evaluating and evolving Nuveen's international benefits strategy and philosophy. The role ensures our benefits offering aligns with business requirements and our expanding footprint, positions Nuveen competitively in key markets, enhances our employee value proposition, and maintains adherence to all regulatory and compliance requirements. This role reports to the Head of International Employment Tax, Benefits Strategy & Global Mobility, with matrix accountability to the Head of International HR and the Global Head of Benefits for TIAA. The role has oversight of the India-based shared services benefits administration team and a benefits specialist based in London. This role requires a dynamic, results-oriented professional who brings exceptional drive and commercial acumen. The ideal candidate will demonstrate resilience in navigating complex, multi-jurisdictional challenges while maintaining momentum and urgency. Success requires a hands on leadership style-someone willing to "roll up their sleeves" and work alongside the team to solve problems and deliver outcomes. Central to this role is genuine accountability for results and a passion for delivering exceptional employee and stakeholder experiences. Key Responsibilities: Strategy & Planning Lead the execution and continuous refinement of the benefits and pension strategy for all Nuveen locations in EMEA, APAC, and LATAM Conduct regular reviews of benefit offerings and policies to ensure alignment with legislative changes, market trends, cost efficiency, ROI, and employee needs Collaborate with business leadership, HR partners, and TIAA to continuously enhance the benefits and wellbeing program Compliance & Governance Ensure compliance with all benefits-related regulatory and reporting requirements across all jurisdictions Maintain robust internal controls through regular process audits and compliance reviews to identify and mitigate risks Serve as key facilitator for the UK Pension Governance Committee, partnering with the Chair to drive governance activities and strategic decision making Present benefits strategy updates to regional Boards and Executive Committees as required Vendor & Relationship Management Manage strategic relationships with brokers and benefits providers, including leading annual renewal processes and vendor performance management Maintain comprehensive vendor management framework, including due diligence, performance monitoring, and risk assessment for all benefits suppliers Negotiate competitive terms and ensure service level agreements are consistently met Operations & Delivery Provide leadership and oversight to the India-based Benefits operations team, including process optimization, training, and quality assurance Design and implement end to end processes (in partnership with other functions e.g. payroll as required) that ensure accurate and efficient benefits administration Lead benefits integration and development for new office locations, expansions, and M&A activity Communication & Engagement Design and lead benefits communication strategies and employee engagement initiatives to drive awareness and utilization Act as subject matter expert and trusted advisor to employees, managers, and HR business partners on all benefits related matters Ensure communications are tailored appropriately for diverse cultural contexts and employee populations Qualifications & Experience Required Minimum 10+ years of progressive hands on benefits leadership experience, with a strong track record of successfully delivering international benefits programmes; Financial Services sector experience strongly preferred Demonstrated success designing, implementing, and managing benefits, wellbeing, and pension programs across multiple countries and regulatory environments Deep knowledge of benefits legislation, compliance requirements, and market practices across EMEA, APAC, and LATAM regions Extensive experience with end to end benefits operations, including vendor management, payroll integration, HRIS systems, and cross functional process design Advanced proficiency with HR technology platforms and data analytics tools; experience leveraging AI or automation to enhance benefits delivery is advantageous Track record of driving offshoring initiatives to maximise efficiency, and in leading and developing teams involved in benefits administration/operations Experience with Darwin and Workday would be advantageous Competencies Required Strong business and commercial acumen with outstanding analytical and numerical reasoning skills to evaluate complex benefits scenarios and business cases Strategic thinking capability with ability to develop, execute, and adapt long term benefits strategy aligned to organisational objectives Deep understanding of the international benefits landscape, including regulatory frameworks, compliance requirements, and emerging trends across multiple jurisdictions High degree of resilience with ability to successfully navigate complexity, ambiguity, and competing priorities Drive and commitment to advance initiatives with urgency and focus, maintaining momentum through obstacles Exceptional client service orientation with genuine desire to exceed expectations and create outstanding employee experiences Strong oral and written communication skills with proven ability to tailor messaging for diverse audiences, from employees to C suite executives Experience building trust and influence within global, matrixed organisations Cross cultural competence and sensitivity in working effectively across diverse geographic regions and cultural contexts Meticulous attention to detail in compliance, documentation, and process management Ability to balance strategic thinking with hands on execution, diving into details when needed Strong collaboration skills combined with independent ownership and accountability for outcomes Related Skills Analytical Skills Benefits Plan Design and Administration Benefits Plan Engagement Business Acumen Collaboration Communication Conflict Management Data Analysis Influence Labor Laws Vendor / Partner Management Nuveen is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. Nuveen offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: Email: Nondiscrimination & Equal Opportunity Employment TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. EEO is the Law ()
Apr 13, 2026
Full time
Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world's largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit to learn more about us. Overview of the Role The VP, International Benefits is responsible for delivering Nuveen's global benefits offering across 26 countries in Europe, Asia Pacific, and Latin America. This role also involves supporting with continuously evaluating and evolving Nuveen's international benefits strategy and philosophy. The role ensures our benefits offering aligns with business requirements and our expanding footprint, positions Nuveen competitively in key markets, enhances our employee value proposition, and maintains adherence to all regulatory and compliance requirements. This role reports to the Head of International Employment Tax, Benefits Strategy & Global Mobility, with matrix accountability to the Head of International HR and the Global Head of Benefits for TIAA. The role has oversight of the India-based shared services benefits administration team and a benefits specialist based in London. This role requires a dynamic, results-oriented professional who brings exceptional drive and commercial acumen. The ideal candidate will demonstrate resilience in navigating complex, multi-jurisdictional challenges while maintaining momentum and urgency. Success requires a hands on leadership style-someone willing to "roll up their sleeves" and work alongside the team to solve problems and deliver outcomes. Central to this role is genuine accountability for results and a passion for delivering exceptional employee and stakeholder experiences. Key Responsibilities: Strategy & Planning Lead the execution and continuous refinement of the benefits and pension strategy for all Nuveen locations in EMEA, APAC, and LATAM Conduct regular reviews of benefit offerings and policies to ensure alignment with legislative changes, market trends, cost efficiency, ROI, and employee needs Collaborate with business leadership, HR partners, and TIAA to continuously enhance the benefits and wellbeing program Compliance & Governance Ensure compliance with all benefits-related regulatory and reporting requirements across all jurisdictions Maintain robust internal controls through regular process audits and compliance reviews to identify and mitigate risks Serve as key facilitator for the UK Pension Governance Committee, partnering with the Chair to drive governance activities and strategic decision making Present benefits strategy updates to regional Boards and Executive Committees as required Vendor & Relationship Management Manage strategic relationships with brokers and benefits providers, including leading annual renewal processes and vendor performance management Maintain comprehensive vendor management framework, including due diligence, performance monitoring, and risk assessment for all benefits suppliers Negotiate competitive terms and ensure service level agreements are consistently met Operations & Delivery Provide leadership and oversight to the India-based Benefits operations team, including process optimization, training, and quality assurance Design and implement end to end processes (in partnership with other functions e.g. payroll as required) that ensure accurate and efficient benefits administration Lead benefits integration and development for new office locations, expansions, and M&A activity Communication & Engagement Design and lead benefits communication strategies and employee engagement initiatives to drive awareness and utilization Act as subject matter expert and trusted advisor to employees, managers, and HR business partners on all benefits related matters Ensure communications are tailored appropriately for diverse cultural contexts and employee populations Qualifications & Experience Required Minimum 10+ years of progressive hands on benefits leadership experience, with a strong track record of successfully delivering international benefits programmes; Financial Services sector experience strongly preferred Demonstrated success designing, implementing, and managing benefits, wellbeing, and pension programs across multiple countries and regulatory environments Deep knowledge of benefits legislation, compliance requirements, and market practices across EMEA, APAC, and LATAM regions Extensive experience with end to end benefits operations, including vendor management, payroll integration, HRIS systems, and cross functional process design Advanced proficiency with HR technology platforms and data analytics tools; experience leveraging AI or automation to enhance benefits delivery is advantageous Track record of driving offshoring initiatives to maximise efficiency, and in leading and developing teams involved in benefits administration/operations Experience with Darwin and Workday would be advantageous Competencies Required Strong business and commercial acumen with outstanding analytical and numerical reasoning skills to evaluate complex benefits scenarios and business cases Strategic thinking capability with ability to develop, execute, and adapt long term benefits strategy aligned to organisational objectives Deep understanding of the international benefits landscape, including regulatory frameworks, compliance requirements, and emerging trends across multiple jurisdictions High degree of resilience with ability to successfully navigate complexity, ambiguity, and competing priorities Drive and commitment to advance initiatives with urgency and focus, maintaining momentum through obstacles Exceptional client service orientation with genuine desire to exceed expectations and create outstanding employee experiences Strong oral and written communication skills with proven ability to tailor messaging for diverse audiences, from employees to C suite executives Experience building trust and influence within global, matrixed organisations Cross cultural competence and sensitivity in working effectively across diverse geographic regions and cultural contexts Meticulous attention to detail in compliance, documentation, and process management Ability to balance strategic thinking with hands on execution, diving into details when needed Strong collaboration skills combined with independent ownership and accountability for outcomes Related Skills Analytical Skills Benefits Plan Design and Administration Benefits Plan Engagement Business Acumen Collaboration Communication Conflict Management Data Analysis Influence Labor Laws Vendor / Partner Management Nuveen is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. Nuveen offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: Email: Nondiscrimination & Equal Opportunity Employment TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. EEO is the Law ()
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Apr 13, 2026
Full time
Facility Specialist Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Salary: Starting salary £39,000 (Negotiable dependent on relevant experience / qualifications) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. There is a possibility this role will require shift working. Let us introduce the role At AWE, every role plays a part in delivering a mission of national importance. We are proud to be recognised as one of the UK's Top 25 Best Big Companies to Work For , and we are committed to creating an environment where our people feel trusted, supported and able to thrive. We are seeking a Facility Specialist to support the safe, compliant and effective performance of our facilities across a highly regulated estate. This is a role that places you at the heart of our operations - ensuring our workplaces are secure, efficient and ready to meet the needs of our programme. What you'll do: In this key role, you'll support our Facility Managers to ensure our buildings run smoothly every day. You'll be right at the heart of operations, helping us maintain great environments for our staff, visitors, and contractors. Your responsibilities will include: Overseeing day to day facilities services and ensuring smooth delivery Providing exceptional customer service and building strong relationships Delivering workplace changes to improve user experience Supervising facilities teams and supporting their development Reviewing and approving safe systems of work, enabling effective control and deconfliction Conducting and reviewing risk assessments and workplace inspections Supporting the development of emergency arrangements for your facilities in accordance with Nuclear Licence Condition requirements Ensuring statutory compliance (fire safety, water hygiene, electrical testing, etc.) Monitoring building conditions and resolving issues quickly and effectively Deputise for the Facility Manager as appropriate Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. We're looking for someone who demonstrates professionalism, integrity and a commitment to high standards. You will have: IOSH or equivalent health and safety qualification, if not holding a NEBOSH General Certificate we will support your development to that standard. Previous experience in facilities or health & safety, ideally within a regulated environment would be advantageous Strong knowledge of health & safety and statutory compliance Excellent communication and stakeholder management skills A customer centric mindset and passion for service excellence A proactive, solution focused approach to challenges The ability to stay calm under pressure and think on your feet along with a collaborative spirit and a supportive, team oriented attitude Strong organisational and prioritisation skills The confidence to challenge and make decisions when required Excellent presentation and negotiation abilities You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. You will be expected to have or attain French language skills to communicate, both written and oral, to an A2 Level standard as a minimum - training will be provided Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.
Select how often (in days) to receive an alert: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: OnSite Job Title: Assistant Project Manager Role Type: Full time / Permanent Role ID: SF72921 Bring Your Skills to Projects That Help Create a Safer World. At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Assistant Project Managerat our Plymouth, Devon site. The role As an Assistant Project Manager, you'll have a role that's out of the ordinary. You'll support the delivery of a major infrastructure programme at HMNB Devonport, playing a hands on role in upgrading facilities that enable the maintenance of the United Kingdom's nuclear powered submarine fleet. Day-to-day, you'll be required to: Supporting the management of a major construction package from early design through delivery and close out Coordinating design development, engaging with designers and reviewing technical outputs Managing procurement activities, supporting subcontractor selection and appointment alongside commercial teams Overseeing construction works on site, ensuring delivery to programme, safety, quality and cost expectations Engaging with stakeholders, attending progress meetings and supporting performance reporting. The role is full time, 35 hours per week, Monday to Friday, and is based on our Devonport site in Plymouth, Devon. Essential experience of the Assistant Project Manager: Experience working within construction project management environments Knowledge of reinforced concrete construction and temporary works Understanding of engineering design and construction processes Familiarity with procurement and contract administration Experience working safely within regulated or complex project settings Qualifications for the Assistant Project Manager: A degree, HNC or HND in Civil Engineering or a related discipline CSCS card Project management qualifications (such as APM or equivalent) would be advantageous Experience in defence, nuclear, rail or aviation environments is beneficial Security Clearance The successful candidate must be a sole UK National who is able to achieve and Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Apr 13, 2026
Full time
Select how often (in days) to receive an alert: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: OnSite Job Title: Assistant Project Manager Role Type: Full time / Permanent Role ID: SF72921 Bring Your Skills to Projects That Help Create a Safer World. At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Assistant Project Managerat our Plymouth, Devon site. The role As an Assistant Project Manager, you'll have a role that's out of the ordinary. You'll support the delivery of a major infrastructure programme at HMNB Devonport, playing a hands on role in upgrading facilities that enable the maintenance of the United Kingdom's nuclear powered submarine fleet. Day-to-day, you'll be required to: Supporting the management of a major construction package from early design through delivery and close out Coordinating design development, engaging with designers and reviewing technical outputs Managing procurement activities, supporting subcontractor selection and appointment alongside commercial teams Overseeing construction works on site, ensuring delivery to programme, safety, quality and cost expectations Engaging with stakeholders, attending progress meetings and supporting performance reporting. The role is full time, 35 hours per week, Monday to Friday, and is based on our Devonport site in Plymouth, Devon. Essential experience of the Assistant Project Manager: Experience working within construction project management environments Knowledge of reinforced concrete construction and temporary works Understanding of engineering design and construction processes Familiarity with procurement and contract administration Experience working safely within regulated or complex project settings Qualifications for the Assistant Project Manager: A degree, HNC or HND in Civil Engineering or a related discipline CSCS card Project management qualifications (such as APM or equivalent) would be advantageous Experience in defence, nuclear, rail or aviation environments is beneficial Security Clearance The successful candidate must be a sole UK National who is able to achieve and Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
