Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of the Clearing & Securities Services Team, the Embedded Risk Manager strengthens the role of the first line of defense by challenging product management and general management of risks, including its effort to identify, assess, respond to, and report and monitor risks. In this role, the Risk Manager challenges management's assessment of internal control effectiveness by ensuring management's adherence to control testing framework, issue management framework (including self-identified issues), and identified issues resulting from audits or regulatory exams, and partners with management on risk response strategies (mitigate, control, accept, remediate, etc.) to ensure the strategies sufficiently address identified risks, whether internal or external. This role serves as an Embedded Risk Manager supporting Digital Assets initiatives, ensuring emerging technology and market risks are appropriately identified, mitigated, and communicated across the organization. Your Primary Responsibilities Responsible for the production and maintenance of the CSS Risk Assessments, in addition to the supplemental monthly and quarterly risk reports for each of the respective Legal Entities. Monitoring and managing of key risks in the existing business lines and new products to ensure that the highest quality and most relevant risk data is captured, aggregated, analyzed, and reported as part of the overall risk assessment process. Execution of the risk management framework, including the identification, assessment, monitoring, and reporting of risks associated with applicable business area in alignment with the enterprise strategic priorities and performance management framework, and the Corporate Risk Framework Policy. Effectively communicates risk mitigation plans, trade offs, and residual risk positions to executive leadership and governance forums, with a particular focus on emerging and complex risks. Aligns risk and control processes into day to day responsibilities to mitigate, monitor, and elevate risks appropriately, including the timely resolution of incidents. Works with the New Initiatives Office (NIO) and Product managers in the development of the new offerings to gain reasonable assurance that the necessary controls are in order and that all pertinent scenarios that may impact the initiative have been thoroughly reviewed. Issue and Action Plan life cycle management (i.e. Engagement on the creation of MSIs, ensure actions plans optimally remediate issue, monitor timely remediation progress, and review of issue and action remediation, and oversight of the closure process for sustainability). Monitor the monthly Issues and Action Report (i.e. MSI Metric requirement) and assess issues resulting from Audits to determine if they should have been self identified. Complete the Annual Sustainability reviews for both internal (direct/indirect) and external sourced action plans. Supervise the timeliness of Issues and Actions and establish critical issue protocol for items at risk for being past due. Perform review, challenge, and ensure consistent workflow quality control of issues both self-identified, as well as those resulting from risk assessments (include lessons learned and scenario analysis), and risk incidents. Perform quality review of Process, Risk, and Control data to ensure GRC foundational elements are periodically refreshed to reflect current procedures for oversight and consistency. Oversee the execution of Business Management and service providers testing of internal controls, provide review and challenge of test scope, test methods, test procedures, and evaluation of results. Deliver periodic risk management and control training to Business Management and support teams. Liaise with Governance, Risk, and Compliance Program to adopt key risk management objectives as they are pursued and enacted. Lead the Regulatory Reporting process and requirements with key partners for timely and accurate submissions. Act as metrics and reporting for management risk reporting (including Board and Risk committee materials). Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 15 years of related experience. Bachelor's degree preferred or equivalent experience. Talents Needed for Success: Working knowledge of digital assets/Web3 primitives (networks, wallets, custody, oracles) and enterprise integration patterns; familiarity with Ethereum/Besu, Stellar, Canton, and vendor ecosystems such as Fireblocks or Blockdaemon is a plus. Experience in tokenization of securities, digital asset custody, or cryptocurrency, Web3/Blockchain infrastructure (e.g., hosting and operating nodes, wallets, smart contracts design), and emerging financial technologies. Keen partner engagement with the ability to navigate and influence complex matrix organizations. Build and maintain relationships with key collaborators locally, regionally, and globally as appropriate. Be a change ambassador and drive forward improvements. Proactive and laser focused on cultivating a risk mentality. Execution and delivery focused in a fast paced environment. Collaborate with the team and all 3 lines of defense. Not afraid to effectively challenge the status quo. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Mar 24, 2026
Full time
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of the Clearing & Securities Services Team, the Embedded Risk Manager strengthens the role of the first line of defense by challenging product management and general management of risks, including its effort to identify, assess, respond to, and report and monitor risks. In this role, the Risk Manager challenges management's assessment of internal control effectiveness by ensuring management's adherence to control testing framework, issue management framework (including self-identified issues), and identified issues resulting from audits or regulatory exams, and partners with management on risk response strategies (mitigate, control, accept, remediate, etc.) to ensure the strategies sufficiently address identified risks, whether internal or external. This role serves as an Embedded Risk Manager supporting Digital Assets initiatives, ensuring emerging technology and market risks are appropriately identified, mitigated, and communicated across the organization. Your Primary Responsibilities Responsible for the production and maintenance of the CSS Risk Assessments, in addition to the supplemental monthly and quarterly risk reports for each of the respective Legal Entities. Monitoring and managing of key risks in the existing business lines and new products to ensure that the highest quality and most relevant risk data is captured, aggregated, analyzed, and reported as part of the overall risk assessment process. Execution of the risk management framework, including the identification, assessment, monitoring, and reporting of risks associated with applicable business area in alignment with the enterprise strategic priorities and performance management framework, and the Corporate Risk Framework Policy. Effectively communicates risk mitigation plans, trade offs, and residual risk positions to executive leadership and governance forums, with a particular focus on emerging and complex risks. Aligns risk and control processes into day to day responsibilities to mitigate, monitor, and elevate risks appropriately, including the timely resolution of incidents. Works with the New Initiatives Office (NIO) and Product managers in the development of the new offerings to gain reasonable assurance that the necessary controls are in order and that all pertinent scenarios that may impact the initiative have been thoroughly reviewed. Issue and Action Plan life cycle management (i.e. Engagement on the creation of MSIs, ensure actions plans optimally remediate issue, monitor timely remediation progress, and review of issue and action remediation, and oversight of the closure process for sustainability). Monitor the monthly Issues and Action Report (i.e. MSI Metric requirement) and assess issues resulting from Audits to determine if they should have been self identified. Complete the Annual Sustainability reviews for both internal (direct/indirect) and external sourced action plans. Supervise the timeliness of Issues and Actions and establish critical issue protocol for items at risk for being past due. Perform review, challenge, and ensure consistent workflow quality control of issues both self-identified, as well as those resulting from risk assessments (include lessons learned and scenario analysis), and risk incidents. Perform quality review of Process, Risk, and Control data to ensure GRC foundational elements are periodically refreshed to reflect current procedures for oversight and consistency. Oversee the execution of Business Management and service providers testing of internal controls, provide review and challenge of test scope, test methods, test procedures, and evaluation of results. Deliver periodic risk management and control training to Business Management and support teams. Liaise with Governance, Risk, and Compliance Program to adopt key risk management objectives as they are pursued and enacted. Lead the Regulatory Reporting process and requirements with key partners for timely and accurate submissions. Act as metrics and reporting for management risk reporting (including Board and Risk committee materials). Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 15 years of related experience. Bachelor's degree preferred or equivalent experience. Talents Needed for Success: Working knowledge of digital assets/Web3 primitives (networks, wallets, custody, oracles) and enterprise integration patterns; familiarity with Ethereum/Besu, Stellar, Canton, and vendor ecosystems such as Fireblocks or Blockdaemon is a plus. Experience in tokenization of securities, digital asset custody, or cryptocurrency, Web3/Blockchain infrastructure (e.g., hosting and operating nodes, wallets, smart contracts design), and emerging financial technologies. Keen partner engagement with the ability to navigate and influence complex matrix organizations. Build and maintain relationships with key collaborators locally, regionally, and globally as appropriate. Be a change ambassador and drive forward improvements. Proactive and laser focused on cultivating a risk mentality. Execution and delivery focused in a fast paced environment. Collaborate with the team and all 3 lines of defense. Not afraid to effectively challenge the status quo. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021 is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 24, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021 is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
W Talent is thrilled to announce our exclusive partnership with a highly regarded manufacturing business located in Worksop, North Nottinghamshire who are now looking to recruit a Production Team Leader. This esteemed company is at the forefront of innovation in the Aerospace sector, committed to delivering exceptional quality and tailored solutions to its clients. Job Information As the Production Team Leader, you will be responsible for organising and overseeing the manufacture of goods within your value stream, ensuring the safe, efficient and high-quality delivery of customer orders. You will take full ownership of production performance, leading multiple production cells and their teams, improving flow, efficiency and output through effective planning and coordination. Working closely with the Operations Manager, you will help set objectives, drive continuous improvement activity and ensure the manufacturing cell operates in line with quality, safety and performance expectations. This is a highly visible leadership role requiring strong people management skills, effective cross-functional communication and a hands-on approach to manufacturing excellence. Key Responsibilities Accelerate the flow of work safely and strategically across the value stream. Lead, prioritise and coordinate work across production teams and locations. Take full responsibility for the safety, wellbeing and performance of employees within the value stream. Develop, manage and adhere to production plans to meet customer demand. Proactively plan labour requirements to ensure production cells are operating at capacity. Supervise, coach and review the performance of Cell Leaders and production personnel. Monitor and control inventory levels, including the reduction of scrap. Lead and embed continuous improvement initiatives across the value stream. Own and drive 5S and TPM activities. Ensure compliance with AS9000 standards and deliver quality products to specification. Monitor materials issued to works orders and liaise with Purchasing to ensure MRP accuracy. Communicate effectively with all areas of the business to ensure the smooth running of orders. Work closely with the Training Manager to ensure employees are suitably trained, cross-skilled and equipped to meet production requirements. Ensure all activities are carried out in line with company Health & Safety policies, procedures and relevant legislation. Qualifications and Experience Minimum of five years' experience in a Production Supervisor, Team Leader or Value Stream Manager position, within a manufacturing environment. Strong people management and communication skills, with the ability to motivate, develop and engage teams. Experience of production planning, scheduling and capacity management. Planning and purchasing experience is desirable. A continuous improvement mindset with experience driving efficiency and waste reduction. Confident working cross-functionally and communicating at all levels of the organisation. Comfortable operating in a fast-paced manufacturing environment with a strong focus on safety and quality. Salary & Benefits This is an excellent opportunity for a Production Team Leader, offering a competitive salary between 30,000 and 35,000 and benefits package, based in Worksop. You will have the opportunity to make a genuine impact within a business that values strong leadership, development and continuous improvement. Why Apply If you are looking to take the next step in your manufacturing leadership career within a supportive and forward-thinking environment, we would love to hear from you. For further information about the role prior to applying, please contact Gyn Dobb at W Talent directly.
Mar 24, 2026
Full time
W Talent is thrilled to announce our exclusive partnership with a highly regarded manufacturing business located in Worksop, North Nottinghamshire who are now looking to recruit a Production Team Leader. This esteemed company is at the forefront of innovation in the Aerospace sector, committed to delivering exceptional quality and tailored solutions to its clients. Job Information As the Production Team Leader, you will be responsible for organising and overseeing the manufacture of goods within your value stream, ensuring the safe, efficient and high-quality delivery of customer orders. You will take full ownership of production performance, leading multiple production cells and their teams, improving flow, efficiency and output through effective planning and coordination. Working closely with the Operations Manager, you will help set objectives, drive continuous improvement activity and ensure the manufacturing cell operates in line with quality, safety and performance expectations. This is a highly visible leadership role requiring strong people management skills, effective cross-functional communication and a hands-on approach to manufacturing excellence. Key Responsibilities Accelerate the flow of work safely and strategically across the value stream. Lead, prioritise and coordinate work across production teams and locations. Take full responsibility for the safety, wellbeing and performance of employees within the value stream. Develop, manage and adhere to production plans to meet customer demand. Proactively plan labour requirements to ensure production cells are operating at capacity. Supervise, coach and review the performance of Cell Leaders and production personnel. Monitor and control inventory levels, including the reduction of scrap. Lead and embed continuous improvement initiatives across the value stream. Own and drive 5S and TPM activities. Ensure compliance with AS9000 standards and deliver quality products to specification. Monitor materials issued to works orders and liaise with Purchasing to ensure MRP accuracy. Communicate effectively with all areas of the business to ensure the smooth running of orders. Work closely with the Training Manager to ensure employees are suitably trained, cross-skilled and equipped to meet production requirements. Ensure all activities are carried out in line with company Health & Safety policies, procedures and relevant legislation. Qualifications and Experience Minimum of five years' experience in a Production Supervisor, Team Leader or Value Stream Manager position, within a manufacturing environment. Strong people management and communication skills, with the ability to motivate, develop and engage teams. Experience of production planning, scheduling and capacity management. Planning and purchasing experience is desirable. A continuous improvement mindset with experience driving efficiency and waste reduction. Confident working cross-functionally and communicating at all levels of the organisation. Comfortable operating in a fast-paced manufacturing environment with a strong focus on safety and quality. Salary & Benefits This is an excellent opportunity for a Production Team Leader, offering a competitive salary between 30,000 and 35,000 and benefits package, based in Worksop. You will have the opportunity to make a genuine impact within a business that values strong leadership, development and continuous improvement. Why Apply If you are looking to take the next step in your manufacturing leadership career within a supportive and forward-thinking environment, we would love to hear from you. For further information about the role prior to applying, please contact Gyn Dobb at W Talent directly.
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Selsdon/Chesterfield Job Ref: 28/01_NBT About the role Access Insurance, who are proudly part of Benefact Group, are looking for a Commercial Broking Manager to join our Selsdon office. This is a hands on role responsible for leading the New Business team, delivering high quality, high volume output, and ensuring a smooth client journey from enquiry to placement. The position oversees day to day team operations, works closely with the Group Sales and Marketing Director, and acts as a key link between New Business, Marketing, Client Management, Underwriting, and Compliance. A core focus is driving efficiency, improving processes, and raising performance standards across the team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Deliver strong new business performance through improved conversion, placement quality and income growth. Drive the quality and volume of team output, ensuring efficient workflows and consistent delivery. Provide hands on operational leadership and insight to support the Group Sales and Marketing Director. Enhance the end to end new business process through efficiency gains, smarter ways of working and process innovation. Maintain high standards of professionalism, quality and governance. Work collaboratively across the business to improve processes and support a strong one team culture. What you'll need to have Strong technical knowledge of commercial and charity insurance lines (liability, property, financial lines, motor). CII Diploma in Insurance (or equivalent), with experience supporting others through qualifications. Good understanding of IDD and regulatory requirements in a sales led environment. Proven experience leading teams, including coaching and performance management. Strong communication and influencing skills with internal teams and insurer partners. Experience in new business or sales, with a focus on conversion, income and client outcomes. Excellent organisational and decision making skills. Knowledge of the charity sector or charity insurance market (desirable). A strong role model for professionalism, integrity and collaboration. What we offer A competitive salary - let's discuss it Structured incentive scheme 23 days annual leave plus bank holidays A pension scheme A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII) Regular training, personal development and structured CPD sessions Various "happiness" perk schemes An internal mentoring and support structure A busy and challenging environment Regular social events and the opportunity to participate in fundraising and volunteering. 6 Charity days per annum A genuine desire to see our staff succeed, grow and progress within the company Hear from the hiring manager We're a welcoming, hard working team with big ambitions-step in at a pivotal moment to help us convert more of our high quality enquiries into real success. About us Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not for profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. One of our key motivations for growth is to positively impact the sector through philanthropy. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135 year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Mar 24, 2026
Full time
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Selsdon/Chesterfield Job Ref: 28/01_NBT About the role Access Insurance, who are proudly part of Benefact Group, are looking for a Commercial Broking Manager to join our Selsdon office. This is a hands on role responsible for leading the New Business team, delivering high quality, high volume output, and ensuring a smooth client journey from enquiry to placement. The position oversees day to day team operations, works closely with the Group Sales and Marketing Director, and acts as a key link between New Business, Marketing, Client Management, Underwriting, and Compliance. A core focus is driving efficiency, improving processes, and raising performance standards across the team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Deliver strong new business performance through improved conversion, placement quality and income growth. Drive the quality and volume of team output, ensuring efficient workflows and consistent delivery. Provide hands on operational leadership and insight to support the Group Sales and Marketing Director. Enhance the end to end new business process through efficiency gains, smarter ways of working and process innovation. Maintain high standards of professionalism, quality and governance. Work collaboratively across the business to improve processes and support a strong one team culture. What you'll need to have Strong technical knowledge of commercial and charity insurance lines (liability, property, financial lines, motor). CII Diploma in Insurance (or equivalent), with experience supporting others through qualifications. Good understanding of IDD and regulatory requirements in a sales led environment. Proven experience leading teams, including coaching and performance management. Strong communication and influencing skills with internal teams and insurer partners. Experience in new business or sales, with a focus on conversion, income and client outcomes. Excellent organisational and decision making skills. Knowledge of the charity sector or charity insurance market (desirable). A strong role model for professionalism, integrity and collaboration. What we offer A competitive salary - let's discuss it Structured incentive scheme 23 days annual leave plus bank holidays A pension scheme A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII) Regular training, personal development and structured CPD sessions Various "happiness" perk schemes An internal mentoring and support structure A busy and challenging environment Regular social events and the opportunity to participate in fundraising and volunteering. 6 Charity days per annum A genuine desire to see our staff succeed, grow and progress within the company Hear from the hiring manager We're a welcoming, hard working team with big ambitions-step in at a pivotal moment to help us convert more of our high quality enquiries into real success. About us Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not for profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. One of our key motivations for growth is to positively impact the sector through philanthropy. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135 year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
A fantastic opportunity has arisen for a design engineer to join a growing engineering organisation specialising in innovative M&E services and genuine passion for developing the team. The company operates across commercial, residential, and industrial sectors, delivering tailored fire & alarm protection solutions that meet rigorous safety and compliance standards. The business encourages applicants from a broad engineering background and is open to candidates with transferable experience from the M&E sector who possess the right technical mindset and adaptability. Key Responsibilities: Produce detailed system designs for fire suppression solutions, including layout drawings, hydraulic calculations, and equipment specifications. Work closely with project managers, technical teams, and installation engineers to ensure designs are practical, compliant, and aligned with project requirements. Prepare technical documentation, O&M manuals, schematics, and drawings using CAD software. Support the development and improvement of design standards, templates, and processes. Conduct technical assessments, site surveys, and feasibility evaluations where required. Liaise with clients, consultants, and contractors to resolve design queries and ensure smooth project delivery. Ensure all designs comply with relevant industry standards, codes of practice, and regulatory requirements. Provide engineering input during tender and proposal stages. Beneficial Skills / Qualifications: Experience in an engineering design role-ideally within fire protection, building services, or related fields. Strong working knowledge of CAD / Revit software (AutoCAD or similar). Ability to interpret technical drawings, schematics, and specifications. Understanding of fluid dynamics, pressure calculations, or hydraulic systems (desirable but not essential). Excellent problem-solving skills and attention to detail. Effective communication skills for engaging with clients and internal teams. HNC/HND or degree in Mechanical Engineering, Electrical Engineering, Building Services, or similar. Previous experience within fire suppression, fire protection, or mechanical systems design. Familiarity with industry standards such as BS, EN, or NFPA (advantageous). Benefits Competitive salary Opportunities for training, development, and industry certification Supportive team environment with strong progression prospects Involvement in technically diverse, real-world engineering projects
Mar 24, 2026
Full time
A fantastic opportunity has arisen for a design engineer to join a growing engineering organisation specialising in innovative M&E services and genuine passion for developing the team. The company operates across commercial, residential, and industrial sectors, delivering tailored fire & alarm protection solutions that meet rigorous safety and compliance standards. The business encourages applicants from a broad engineering background and is open to candidates with transferable experience from the M&E sector who possess the right technical mindset and adaptability. Key Responsibilities: Produce detailed system designs for fire suppression solutions, including layout drawings, hydraulic calculations, and equipment specifications. Work closely with project managers, technical teams, and installation engineers to ensure designs are practical, compliant, and aligned with project requirements. Prepare technical documentation, O&M manuals, schematics, and drawings using CAD software. Support the development and improvement of design standards, templates, and processes. Conduct technical assessments, site surveys, and feasibility evaluations where required. Liaise with clients, consultants, and contractors to resolve design queries and ensure smooth project delivery. Ensure all designs comply with relevant industry standards, codes of practice, and regulatory requirements. Provide engineering input during tender and proposal stages. Beneficial Skills / Qualifications: Experience in an engineering design role-ideally within fire protection, building services, or related fields. Strong working knowledge of CAD / Revit software (AutoCAD or similar). Ability to interpret technical drawings, schematics, and specifications. Understanding of fluid dynamics, pressure calculations, or hydraulic systems (desirable but not essential). Excellent problem-solving skills and attention to detail. Effective communication skills for engaging with clients and internal teams. HNC/HND or degree in Mechanical Engineering, Electrical Engineering, Building Services, or similar. Previous experience within fire suppression, fire protection, or mechanical systems design. Familiarity with industry standards such as BS, EN, or NFPA (advantageous). Benefits Competitive salary Opportunities for training, development, and industry certification Supportive team environment with strong progression prospects Involvement in technically diverse, real-world engineering projects
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 24, 2026
Full time
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
About The Role: We are looking to appoint a client executive within the invoice finance team delivering credit control and front-line ledger risk management. The candidate will need to demonstrate good team working skills and an aptitude in managing debtor relationships. Purpose of the role: Support Relationship Managers in the delivery of invoice finance facilities, undertaking credit control and ledger verification, identifying threats to the integrity of our security, together with processing of payments and cash. Duties and responsibilities: Help in development of strong relationships with clients and debtors. Undertake telephone and email credit control. Maintain accurate notes. Completion of invoice discounting reconciliation reports. Identify threats to our security as a result of ledger verification and chasing. Processing and analysis of invoices and credit notes. Preparation of monthly compliance reports reviewing client management information. Raise payments in accordance with mandate. Support the invoice team in achieving its core objectives. Identify new business opportunities from collection activity. Daily processing of bank statements. About The Candidate: Skills Excellent telephone manner balancing firm with gentle manner as appropriate. IT literate and competency in Microsoft Word, Outlook and Excel. Credible when engaging with business owners and ability to develop relationships. Team player and flexible, prepared to help others in achievement of team goals. Organised with ability to manage time particularly when working under time pressures. Professional and ability to work with confidential information. Desire to develop learning and industry knowledge. Qualifications and experience: Ideally should have previous invoice finance experience. About The Company: Perks: Generous holiday allowance, with a day off for your birthday. Paid community volunteering. Company-wide, profit-sharing bonus. Pension plan - we'll contribute up to 10% of your annual salary. Life assurance and personal accident cover. Be flexible: We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.
Mar 24, 2026
Full time
About The Role: We are looking to appoint a client executive within the invoice finance team delivering credit control and front-line ledger risk management. The candidate will need to demonstrate good team working skills and an aptitude in managing debtor relationships. Purpose of the role: Support Relationship Managers in the delivery of invoice finance facilities, undertaking credit control and ledger verification, identifying threats to the integrity of our security, together with processing of payments and cash. Duties and responsibilities: Help in development of strong relationships with clients and debtors. Undertake telephone and email credit control. Maintain accurate notes. Completion of invoice discounting reconciliation reports. Identify threats to our security as a result of ledger verification and chasing. Processing and analysis of invoices and credit notes. Preparation of monthly compliance reports reviewing client management information. Raise payments in accordance with mandate. Support the invoice team in achieving its core objectives. Identify new business opportunities from collection activity. Daily processing of bank statements. About The Candidate: Skills Excellent telephone manner balancing firm with gentle manner as appropriate. IT literate and competency in Microsoft Word, Outlook and Excel. Credible when engaging with business owners and ability to develop relationships. Team player and flexible, prepared to help others in achievement of team goals. Organised with ability to manage time particularly when working under time pressures. Professional and ability to work with confidential information. Desire to develop learning and industry knowledge. Qualifications and experience: Ideally should have previous invoice finance experience. About The Company: Perks: Generous holiday allowance, with a day off for your birthday. Paid community volunteering. Company-wide, profit-sharing bonus. Pension plan - we'll contribute up to 10% of your annual salary. Life assurance and personal accident cover. Be flexible: We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.
Gi group are looking for a Planning & Materials Manager to help support our client based in Lowestoft. This role is for a leading UK food manufacturer. The primary function of the role is to optimise the production schedule to deliver the right balance between service, production efficiency and stock/ working capital. The planning & materials manager will also have their own portfolio of materials to manage. They will support the delivery of the sites KPI's for service and performance. Ensure business processes are followed and support the delivery of continuous improvement in the S&OP process. Production Planning Review short term horizon weekly and adjust production plans where needed to avoid service disruption but maintain plan stability where possible. Manage stocks in line with capacity and working capital constraints and align stock projections to target stock levels and available capacity. Optimise the short-term production schedule considering allergen/ flavour carry over control, size changes & labour. Lead weekly Planning Meeting to take manufacturing and other support functions through the current and next week's plans. Generate clear minutes with actions and decisions documented. Plans to be maintained in APO as the lead system and ensure requirements are feeding correctly to MRP for material planning. Create and maintain Weekly Production Plans in excel and maintain with any approved plan changes with clear version control. Create and maintain Forward Plan to support site needs. Weekly review of demand and stock projections with demand planners. Minimise residuals/ out of life risk and flag where they exist. Weekly plan conformance KPI's maintained and circulated. Support monthly replan and inputs for S&OP process. Materials Planning Minimise disruption to the production plan from material or packaging shortages by mitigating risks. Monitor supplier performance and escalate issues for support where needed. Support the Contract Tracker process for site linking in with procurement team. Various other materials management tasks Qualifications & Previous Experience Essential: - Strong excel skills and High level of IT literacy Desirable: - SAP Knowledge and previous planning experience Knowledge & Skills Good communicator Good relationship builder Strong interpersonal and influencing skills For more information please apply online or email your CV Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Mar 24, 2026
Seasonal
Gi group are looking for a Planning & Materials Manager to help support our client based in Lowestoft. This role is for a leading UK food manufacturer. The primary function of the role is to optimise the production schedule to deliver the right balance between service, production efficiency and stock/ working capital. The planning & materials manager will also have their own portfolio of materials to manage. They will support the delivery of the sites KPI's for service and performance. Ensure business processes are followed and support the delivery of continuous improvement in the S&OP process. Production Planning Review short term horizon weekly and adjust production plans where needed to avoid service disruption but maintain plan stability where possible. Manage stocks in line with capacity and working capital constraints and align stock projections to target stock levels and available capacity. Optimise the short-term production schedule considering allergen/ flavour carry over control, size changes & labour. Lead weekly Planning Meeting to take manufacturing and other support functions through the current and next week's plans. Generate clear minutes with actions and decisions documented. Plans to be maintained in APO as the lead system and ensure requirements are feeding correctly to MRP for material planning. Create and maintain Weekly Production Plans in excel and maintain with any approved plan changes with clear version control. Create and maintain Forward Plan to support site needs. Weekly review of demand and stock projections with demand planners. Minimise residuals/ out of life risk and flag where they exist. Weekly plan conformance KPI's maintained and circulated. Support monthly replan and inputs for S&OP process. Materials Planning Minimise disruption to the production plan from material or packaging shortages by mitigating risks. Monitor supplier performance and escalate issues for support where needed. Support the Contract Tracker process for site linking in with procurement team. Various other materials management tasks Qualifications & Previous Experience Essential: - Strong excel skills and High level of IT literacy Desirable: - SAP Knowledge and previous planning experience Knowledge & Skills Good communicator Good relationship builder Strong interpersonal and influencing skills For more information please apply online or email your CV Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Top Performing Company! Excellent Career Opportunities! Apply Today! Are you on the lookout for a long-term and stable career in Property Management? Are you looking for a supportive workplace environment, which funds your qualifications and levels up your career? Do you feel like your career needs to be levelled up to something more challenging and engaging? If so read on! Whether your portfolio contains leasehold blocks already or you've worked alongside leasehold block managers and want to make the switch We want to hear from you! Overview An outstanding Property Management company in Southend is looking for someone who has a strong passion for success and a willingness to progress. This new role will be to look after a small portfolio of residential blocks where you'll be able to expand and develop your property management skills. As part of the training scheme, you will be given the opportunity to complete your first exams of the TPI qualification (previously known as IRPMs) paid for by the company. This will also lead to quite a significant pay-rise after completion. If you already have this qualification or working towards it, this will be taken into account in your salary. Salary is up to £35,000 + £3,600 car allowance. Higher salaries can always be discussed. Duties Manage a portfolio of residential and mixed-use properties, ensuring high standards of service delivery and compliance Conduct regular property inspections, oversee maintenance works, and ensure Health & Safety regulations are met Prepare and manage service charge budgets, liaise with clients on financial matters, and support annual accounts preparation Ensure appropriate insurance cover is in place for all developments and manage insurance claims effectively Organise and attend AGMs, EGMs, and residents' meetings, preparing and circulating relevant documentation Handle leaseholder correspondence, statutory consultations, and ensure compliance with lease terms and housing legislation Investigate and manage breaches of lease agreements, liaising with solicitors and enforcing lease terms where necessary Appoint, supervise, and manage contractors, ensuring compliance with Health & Safety and insurance requirements Respond to complaints professionally, assist with resolution stages, and maintain high standards of customer service What we're looking for A successful candidate for this role will have prior experience within a property management setting and have access to their own vehicle. You must live within a 45 min commute. Apply TODAY to be considered immediately! RSVP - Danny Smith at Recruitment Solutions If you're seeing this ad, the position is still open - but likely not for long, so be quick!
Mar 24, 2026
Full time
Top Performing Company! Excellent Career Opportunities! Apply Today! Are you on the lookout for a long-term and stable career in Property Management? Are you looking for a supportive workplace environment, which funds your qualifications and levels up your career? Do you feel like your career needs to be levelled up to something more challenging and engaging? If so read on! Whether your portfolio contains leasehold blocks already or you've worked alongside leasehold block managers and want to make the switch We want to hear from you! Overview An outstanding Property Management company in Southend is looking for someone who has a strong passion for success and a willingness to progress. This new role will be to look after a small portfolio of residential blocks where you'll be able to expand and develop your property management skills. As part of the training scheme, you will be given the opportunity to complete your first exams of the TPI qualification (previously known as IRPMs) paid for by the company. This will also lead to quite a significant pay-rise after completion. If you already have this qualification or working towards it, this will be taken into account in your salary. Salary is up to £35,000 + £3,600 car allowance. Higher salaries can always be discussed. Duties Manage a portfolio of residential and mixed-use properties, ensuring high standards of service delivery and compliance Conduct regular property inspections, oversee maintenance works, and ensure Health & Safety regulations are met Prepare and manage service charge budgets, liaise with clients on financial matters, and support annual accounts preparation Ensure appropriate insurance cover is in place for all developments and manage insurance claims effectively Organise and attend AGMs, EGMs, and residents' meetings, preparing and circulating relevant documentation Handle leaseholder correspondence, statutory consultations, and ensure compliance with lease terms and housing legislation Investigate and manage breaches of lease agreements, liaising with solicitors and enforcing lease terms where necessary Appoint, supervise, and manage contractors, ensuring compliance with Health & Safety and insurance requirements Respond to complaints professionally, assist with resolution stages, and maintain high standards of customer service What we're looking for A successful candidate for this role will have prior experience within a property management setting and have access to their own vehicle. You must live within a 45 min commute. Apply TODAY to be considered immediately! RSVP - Danny Smith at Recruitment Solutions If you're seeing this ad, the position is still open - but likely not for long, so be quick!
This is a very successful, profitable and stable business, operating in a niche facilities market. We're looking for commercially driven, data-led leaders who thrive in fast-paced, outdoor operational environments? This field-based leadership role puts you at the centre of operational delivery, team performance, commercial management and service excellence. You will take ownership of multi-site teams, ensuring all work is delivered safely, efficiently and in line with commercial and contractual expectations. Using data and analytical insight, you will drive performance improvements, identify risks and opportunities, and ensure high-quality delivery across all customer sites. Key Responsibilities Lead, motivate and manage field-based operational teams across multiple locations. Own commercial performance, including budget management, forecasting, margins and cost control. Manage and deliver complex FM contracts, ensuring compliance with SLAs, KPIs and statutory requirements. Apply data-driven analysis to optimise operational efficiency, productivity and service delivery. Ensure consistently high standards of health & safety, environmental compliance and quality. Engage confidently with clients, suppliers and internal stakeholders to maintain strong working relationships. Drive continuous improvement across operational processes, resource planning and workforce deployment. Produce accurate reporting, operational insight and performance dashboards. ? Skills, Experience & Qualifications Degree-educated in a relevant discipline such as Business, Operations, Facilities Management, Engineering or similar. Proven experience in operations management, particularly in FM, field services, outdoor operations or multi-site environments. Strong commercial acumen with experience managing budgets, P&L, contracts and cost efficiency initiatives. Excellent analytical skills with the ability to use data, reporting tools and KPIs to inform decisions. Confident managing and developing operational teams, including remote and field-based staff. Strong organisational, communication and stakeholder-management skills. Comfortable working in outdoor, hands-on, operational settings. ? What's on Offer Competitive salary and benefits package A field-based leadership role with genuine autonomy and influence The opportunity to shape operational performance within a specialist FM provider A supportive, growing organisation with a focus on innovation and service excellence Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Mar 24, 2026
Full time
This is a very successful, profitable and stable business, operating in a niche facilities market. We're looking for commercially driven, data-led leaders who thrive in fast-paced, outdoor operational environments? This field-based leadership role puts you at the centre of operational delivery, team performance, commercial management and service excellence. You will take ownership of multi-site teams, ensuring all work is delivered safely, efficiently and in line with commercial and contractual expectations. Using data and analytical insight, you will drive performance improvements, identify risks and opportunities, and ensure high-quality delivery across all customer sites. Key Responsibilities Lead, motivate and manage field-based operational teams across multiple locations. Own commercial performance, including budget management, forecasting, margins and cost control. Manage and deliver complex FM contracts, ensuring compliance with SLAs, KPIs and statutory requirements. Apply data-driven analysis to optimise operational efficiency, productivity and service delivery. Ensure consistently high standards of health & safety, environmental compliance and quality. Engage confidently with clients, suppliers and internal stakeholders to maintain strong working relationships. Drive continuous improvement across operational processes, resource planning and workforce deployment. Produce accurate reporting, operational insight and performance dashboards. ? Skills, Experience & Qualifications Degree-educated in a relevant discipline such as Business, Operations, Facilities Management, Engineering or similar. Proven experience in operations management, particularly in FM, field services, outdoor operations or multi-site environments. Strong commercial acumen with experience managing budgets, P&L, contracts and cost efficiency initiatives. Excellent analytical skills with the ability to use data, reporting tools and KPIs to inform decisions. Confident managing and developing operational teams, including remote and field-based staff. Strong organisational, communication and stakeholder-management skills. Comfortable working in outdoor, hands-on, operational settings. ? What's on Offer Competitive salary and benefits package A field-based leadership role with genuine autonomy and influence The opportunity to shape operational performance within a specialist FM provider A supportive, growing organisation with a focus on innovation and service excellence Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Hudson Lifting Limited
Newcastle Upon Tyne, Tyne And Wear
Looking for a driving job where safety, professionalism, and reliability really matter? At Hudson Lifting , we're looking for a Delivery Driver - Lifting Equipment (Up to 3.5T Vehicle) to join the team. Location: Newcastle, NE16 3BP Salary: £29,741.40 per annum + Company Benefits Job Type: Full-time, Permanent Working Hours: Monday to Friday 07.30am to 5.30pm About Us: Hudson Lifting is an award-winning provider of lifting equipment and services, known for offering bespoke solutions and products of the highest quality. Our collaborations with top brands like Tractel, Genie, Gunnebo, Hi-Force, and many more mean we offer the best in the business. We are committed to maintaining ISO 9001 and ISO 14001 standards to deliver the quality and reliability our customers expect. With a strong foundation and a forward-thinking approach, our vision is to become the leading provider of lifting solutions in the UK - and we want you to be part of that journey! Delivery Driver - The Role: We're looking for a dedicated Delivery Driver to join our depot in Newcastle, helping deliver and collect specialist lifting equipment to customers across the region. You'll be operating a vehicle under 3.5 tonnes, ensuring every delivery is completed safely, efficiently, and with great customer service. Delivery Driver - Key Responsibilities: - Safely deliver and collect lifting equipment using a - Plan routes and delivery schedules with the Depot Manager to meet customer expectations - Secure all loads according to safety protocols and company procedures - Conduct daily vehicle checks and report defects promptly - Complete delivery paperwork accurately and maintain up-to-date transport documentation - Act as a professional, courteous representative of Hudson Lifting at every customer site - Maintain a clean and tidy vehicle and drive responsibly in line with the Highway Code and driver hour regulations - Handle any delivery issues calmly and effectively Delivery Driver - What we're looking for: - A full UK driving licence (must be 21+ due to insurance requirements) - Previous experience in a similar delivery or driving role - Strong time management and route planning skills - Experience with GPS/navigation tools - Basic understanding of lifting equipment (training will be provided) - Calm under pressure, self-motivated, and able to work independently - A safety-first mindset and attention to detail Delivery Driver - Why join Hudson Lifting? - Be part of a trusted and growing company that puts safety and service first - Work independently while supported by a knowledgeable and friendly team - Gain experience in a specialist field with training and growth opportunities - Enjoy a varied workday that keeps you active and on the move Delivery Driver - What do we offer? - Competitive salary - Company Pension scheme - 25 days holiday plus 8 Bank Holidays - Death in Service Benefit - Training & Development including LEEA qualifications - Employee Assistance Programme Ready to drive your career forward? Apply now to join Hudson Lifting in Newcastle as a Delivery Driver and make every delivery count.
Mar 24, 2026
Full time
Looking for a driving job where safety, professionalism, and reliability really matter? At Hudson Lifting , we're looking for a Delivery Driver - Lifting Equipment (Up to 3.5T Vehicle) to join the team. Location: Newcastle, NE16 3BP Salary: £29,741.40 per annum + Company Benefits Job Type: Full-time, Permanent Working Hours: Monday to Friday 07.30am to 5.30pm About Us: Hudson Lifting is an award-winning provider of lifting equipment and services, known for offering bespoke solutions and products of the highest quality. Our collaborations with top brands like Tractel, Genie, Gunnebo, Hi-Force, and many more mean we offer the best in the business. We are committed to maintaining ISO 9001 and ISO 14001 standards to deliver the quality and reliability our customers expect. With a strong foundation and a forward-thinking approach, our vision is to become the leading provider of lifting solutions in the UK - and we want you to be part of that journey! Delivery Driver - The Role: We're looking for a dedicated Delivery Driver to join our depot in Newcastle, helping deliver and collect specialist lifting equipment to customers across the region. You'll be operating a vehicle under 3.5 tonnes, ensuring every delivery is completed safely, efficiently, and with great customer service. Delivery Driver - Key Responsibilities: - Safely deliver and collect lifting equipment using a - Plan routes and delivery schedules with the Depot Manager to meet customer expectations - Secure all loads according to safety protocols and company procedures - Conduct daily vehicle checks and report defects promptly - Complete delivery paperwork accurately and maintain up-to-date transport documentation - Act as a professional, courteous representative of Hudson Lifting at every customer site - Maintain a clean and tidy vehicle and drive responsibly in line with the Highway Code and driver hour regulations - Handle any delivery issues calmly and effectively Delivery Driver - What we're looking for: - A full UK driving licence (must be 21+ due to insurance requirements) - Previous experience in a similar delivery or driving role - Strong time management and route planning skills - Experience with GPS/navigation tools - Basic understanding of lifting equipment (training will be provided) - Calm under pressure, self-motivated, and able to work independently - A safety-first mindset and attention to detail Delivery Driver - Why join Hudson Lifting? - Be part of a trusted and growing company that puts safety and service first - Work independently while supported by a knowledgeable and friendly team - Gain experience in a specialist field with training and growth opportunities - Enjoy a varied workday that keeps you active and on the move Delivery Driver - What do we offer? - Competitive salary - Company Pension scheme - 25 days holiday plus 8 Bank Holidays - Death in Service Benefit - Training & Development including LEEA qualifications - Employee Assistance Programme Ready to drive your career forward? Apply now to join Hudson Lifting in Newcastle as a Delivery Driver and make every delivery count.
All our live jobs are listed here. If you can't find the job or role you're looking for, please do check back or register your interest for jobs so we can keep you posted. Principal Clinical Psychologist Learning Disabilities NHS AfC: Band 8b Main area Principal Clinical Psychologist for Learning Disabilities and neurodiversity Grade NHS AfC: Band 8b Contract Permanent Hours Part time - 18.5 hours per week Job ref 311-F891-26-B Site Springleigh Clinic Town Stalybridge Salary £64,455 - £74,896 per annum Salary period Yearly Closing 26/03/:59 If you are Kind, Fair, Ingenious and Determined then we want you to come and join our An exciting opportunity has arisen for an experienced Principle Clinical Psychologist to join our Tameside and Glossop CAMHS service The CAMHS service is a community team offering a service to children and young people aged 5-18 . The role includes Service improvements Development and delivery of training Conducting research, audit, and evaluation. Development of treatment pathways Consultation and intervention to CYP in the team Multi agency working Clinical supervision Main duties of the job The postholder will provide opportunities for support, clinical leadership, and guidance across the multi-disciplinary teams with a view to supporting evidence-based practice, a culture of reflection and learning in addition to playing a key role in supporting the well-being of our workforce. In addition, the postholder will carry a caseload . Caseload will be determined via clinical supervision and include cases of significant risk and acuity . The post holder will work to support the wider clinical activities of the clinical psychology workforce within the team and provide cover and support across the pathways in the event of staff absence. The post holder may be expected to provide clinical supervision duties to both qualified and unqualified psychologists. The post holder will also play an active role in the promotion of psychology . Working for our organisation Pennine Care is a Mental Health and Learning Disability NHS Foundation Trust providing a wide range of care within the community and inpatient services across a large geographical footprint across Greater Manchester. The CAMHS Care Hub sits within the Specialist Network across 5 localities and consists of a number of teams that are friendly, caring and compassionate and strives to deliver outstanding care and treatment to service users . Our services have a strong multidisciplinary approach consisting of multiple professionals Detailed job description and main responsibilities To provide clinical leadership and direction in the continual development and provision of excellence in applied psychology for CAMHS team . To ensure the provision of a high-quality clinical psychology pathway. To provide highly specialized psychological assessment whilst offering advice and consultation on service users' psychological care to other colleagues and different professional groups. To contribute to research, audit, policy, and service development. To propose and implement policy changes within the areas served. To work autonomously within professional guidelines and the overall framework of the Trust's policies and procedures. To provide clinical supervision and consultation to individuals and groups of staff across the learning disability care hub, including psychology staff. To provide support and cover for the provision of psychology services across the team. To play an active role in the promotion of psychology . To work as part of a multi-disciplinary team. To develop and engage in pathway development, ensuring the application of trauma informed models of care, using least restrictive practice. Clinical: To lead on care planning for service users in receipt of psychology and engage with their families and carer's. To undertake highly specialist psychological assessments based upon the appropriate use and interpretation of complex data from various sources. To undertake clinical duties as necessary to support the psychology offer within the CAMHS team . To develop psychological formulations of complex difficulties to inform the team's understanding, treatment, and management of these difficulties; discharge planning; and when appropriate recommendations for further assessment and intervention after discharge. To provide appropriate structured psychological interventions and psychological therapies. To support the development and delivery of therapeutic, psychoeducational or skills development groups as need dictates. To harness and support the development of psychosocial skills of other team members by providing clinical supervision, consultation, training and liaison work and opportunities for co-working. To develop and maintain appropriate psychosocial supervision frameworks. To contribute to the appropriate risk assessment and risk management by providing training and consultation to other professionals on psychological aspects of risk assessment and management. To promote team working and constructive relationships with multi-disciplinary colleagues. To collaborate with the multi-disciplinary teams across the care hub on the development of best practice. To promote a trauma informed model of care across the care hub. To provide support, leadership and containment for colleagues working across the care hub. To consider and proactively support staff's wellbeing, including facilitation of debriefs following any incidents and facilitating reflective practice sessions as need dictates. Teaching, Training, and Supervision: To provide clinical placements for trainee clinical psychologists, ensuring that trainees acquire the necessary skills, competencies, and experience to contribute effectively to good psychological care and to contribute to the assessment and evaluation of such competencies. To gain highly specialised/extended expertise in particular psychological approaches and/or with client groups and/or in management through further specialist supervision and experience supported by a programme of professional development as identified in an agreed personal development plan. To provide post-qualification training (CPD) and clinical line management supervision to psychology staff working in the unit and the wider care hub. To provide advice, consultation, training, and clinical supervision to other professionals for their provision of psychologically informed assessment and psychologically based interventions. To provide pre- and post-qualification teaching of clinical psychology as appropriate. To maintain and develop skills in pre-and post-graduate training and To contribute to personal development / performance reviews for psychology staff across the care hub. To actively participate in continuing professional development involving a variety of activities including attending seminars, conferences, reading and courses. To be responsible for maintaining up to date records of any CPD or mandatory training activities undertaken. Management, Recruitment, Policy, and Service Development: To participate as a senior clinician in the development of a high quality, responsive and accessible service for the care hub including advising both service and professional management on those aspects of the service where psychological and/or organisational matters need addressing. To exercise responsibility for managing the psychological resources available to the teams, whether in the form of other qualified and unqualified graduate psychology staff, or in the form of psychological materials used in the assessment and treatment of adults, families, and carers. To exercise responsibility for the systematic governance of psychological practice within team. To participate as appropriate in staff recruitment, both in the short-listing process and as a member of interview panels for assistants, clinical associates in psychology, and qualified clinical psychologists. Research and Service Evaluation: To take the psychology lead, as a senior clinician in the evaluation, monitoring and development of aspects of the team's clinical practice, through the deployment of professional skills in research, service evaluation and audit and ensuring incorporation of psychological frameworks for understanding and provision of high-quality care. To utilise theory, evidence-based literature, and research to support evidence- based practice in individual work and work with other team members. To undertake appropriate research and provide research advice to other staff undertaking research. To initiate project management working in conjunction with the care hub Project Manager, including complex audit and service evaluation, with colleagues within and across the service to help develop and improve services to service users and their families. Service User, Carer and Stakeholder Involvement: To promote a person-centred service philosophy for service users and carer's'. Ensure, as far as practicable, the full involvement of service users - and where appropriate, relatives and carer's - in the assessment of service user needs and the formulation and review of their care plans. Promote user and Carer involvement in the recruitment and training of staff. Promote user and Carer involvement in the evaluation and development of service Person specification Education/Qualifications Post-graduate doctoral level training in clinical psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS, including specifically models of psychopathology, clinical psychometrics and neuropsychology . click apply for full job details
Mar 24, 2026
Full time
All our live jobs are listed here. If you can't find the job or role you're looking for, please do check back or register your interest for jobs so we can keep you posted. Principal Clinical Psychologist Learning Disabilities NHS AfC: Band 8b Main area Principal Clinical Psychologist for Learning Disabilities and neurodiversity Grade NHS AfC: Band 8b Contract Permanent Hours Part time - 18.5 hours per week Job ref 311-F891-26-B Site Springleigh Clinic Town Stalybridge Salary £64,455 - £74,896 per annum Salary period Yearly Closing 26/03/:59 If you are Kind, Fair, Ingenious and Determined then we want you to come and join our An exciting opportunity has arisen for an experienced Principle Clinical Psychologist to join our Tameside and Glossop CAMHS service The CAMHS service is a community team offering a service to children and young people aged 5-18 . The role includes Service improvements Development and delivery of training Conducting research, audit, and evaluation. Development of treatment pathways Consultation and intervention to CYP in the team Multi agency working Clinical supervision Main duties of the job The postholder will provide opportunities for support, clinical leadership, and guidance across the multi-disciplinary teams with a view to supporting evidence-based practice, a culture of reflection and learning in addition to playing a key role in supporting the well-being of our workforce. In addition, the postholder will carry a caseload . Caseload will be determined via clinical supervision and include cases of significant risk and acuity . The post holder will work to support the wider clinical activities of the clinical psychology workforce within the team and provide cover and support across the pathways in the event of staff absence. The post holder may be expected to provide clinical supervision duties to both qualified and unqualified psychologists. The post holder will also play an active role in the promotion of psychology . Working for our organisation Pennine Care is a Mental Health and Learning Disability NHS Foundation Trust providing a wide range of care within the community and inpatient services across a large geographical footprint across Greater Manchester. The CAMHS Care Hub sits within the Specialist Network across 5 localities and consists of a number of teams that are friendly, caring and compassionate and strives to deliver outstanding care and treatment to service users . Our services have a strong multidisciplinary approach consisting of multiple professionals Detailed job description and main responsibilities To provide clinical leadership and direction in the continual development and provision of excellence in applied psychology for CAMHS team . To ensure the provision of a high-quality clinical psychology pathway. To provide highly specialized psychological assessment whilst offering advice and consultation on service users' psychological care to other colleagues and different professional groups. To contribute to research, audit, policy, and service development. To propose and implement policy changes within the areas served. To work autonomously within professional guidelines and the overall framework of the Trust's policies and procedures. To provide clinical supervision and consultation to individuals and groups of staff across the learning disability care hub, including psychology staff. To provide support and cover for the provision of psychology services across the team. To play an active role in the promotion of psychology . To work as part of a multi-disciplinary team. To develop and engage in pathway development, ensuring the application of trauma informed models of care, using least restrictive practice. Clinical: To lead on care planning for service users in receipt of psychology and engage with their families and carer's. To undertake highly specialist psychological assessments based upon the appropriate use and interpretation of complex data from various sources. To undertake clinical duties as necessary to support the psychology offer within the CAMHS team . To develop psychological formulations of complex difficulties to inform the team's understanding, treatment, and management of these difficulties; discharge planning; and when appropriate recommendations for further assessment and intervention after discharge. To provide appropriate structured psychological interventions and psychological therapies. To support the development and delivery of therapeutic, psychoeducational or skills development groups as need dictates. To harness and support the development of psychosocial skills of other team members by providing clinical supervision, consultation, training and liaison work and opportunities for co-working. To develop and maintain appropriate psychosocial supervision frameworks. To contribute to the appropriate risk assessment and risk management by providing training and consultation to other professionals on psychological aspects of risk assessment and management. To promote team working and constructive relationships with multi-disciplinary colleagues. To collaborate with the multi-disciplinary teams across the care hub on the development of best practice. To promote a trauma informed model of care across the care hub. To provide support, leadership and containment for colleagues working across the care hub. To consider and proactively support staff's wellbeing, including facilitation of debriefs following any incidents and facilitating reflective practice sessions as need dictates. Teaching, Training, and Supervision: To provide clinical placements for trainee clinical psychologists, ensuring that trainees acquire the necessary skills, competencies, and experience to contribute effectively to good psychological care and to contribute to the assessment and evaluation of such competencies. To gain highly specialised/extended expertise in particular psychological approaches and/or with client groups and/or in management through further specialist supervision and experience supported by a programme of professional development as identified in an agreed personal development plan. To provide post-qualification training (CPD) and clinical line management supervision to psychology staff working in the unit and the wider care hub. To provide advice, consultation, training, and clinical supervision to other professionals for their provision of psychologically informed assessment and psychologically based interventions. To provide pre- and post-qualification teaching of clinical psychology as appropriate. To maintain and develop skills in pre-and post-graduate training and To contribute to personal development / performance reviews for psychology staff across the care hub. To actively participate in continuing professional development involving a variety of activities including attending seminars, conferences, reading and courses. To be responsible for maintaining up to date records of any CPD or mandatory training activities undertaken. Management, Recruitment, Policy, and Service Development: To participate as a senior clinician in the development of a high quality, responsive and accessible service for the care hub including advising both service and professional management on those aspects of the service where psychological and/or organisational matters need addressing. To exercise responsibility for managing the psychological resources available to the teams, whether in the form of other qualified and unqualified graduate psychology staff, or in the form of psychological materials used in the assessment and treatment of adults, families, and carers. To exercise responsibility for the systematic governance of psychological practice within team. To participate as appropriate in staff recruitment, both in the short-listing process and as a member of interview panels for assistants, clinical associates in psychology, and qualified clinical psychologists. Research and Service Evaluation: To take the psychology lead, as a senior clinician in the evaluation, monitoring and development of aspects of the team's clinical practice, through the deployment of professional skills in research, service evaluation and audit and ensuring incorporation of psychological frameworks for understanding and provision of high-quality care. To utilise theory, evidence-based literature, and research to support evidence- based practice in individual work and work with other team members. To undertake appropriate research and provide research advice to other staff undertaking research. To initiate project management working in conjunction with the care hub Project Manager, including complex audit and service evaluation, with colleagues within and across the service to help develop and improve services to service users and their families. Service User, Carer and Stakeholder Involvement: To promote a person-centred service philosophy for service users and carer's'. Ensure, as far as practicable, the full involvement of service users - and where appropriate, relatives and carer's - in the assessment of service user needs and the formulation and review of their care plans. Promote user and Carer involvement in the recruitment and training of staff. Promote user and Carer involvement in the evaluation and development of service Person specification Education/Qualifications Post-graduate doctoral level training in clinical psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS, including specifically models of psychopathology, clinical psychometrics and neuropsychology . click apply for full job details
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.An exceptional opportunity has arisen for a proactive and engaging Community Manager to join the team at 40 Leadenhall, one of London's most iconic new office developments. This is a fixed-term contract to cover a period of maternity leave, offering a unique chance to be at the heart of a vibrant and prestigious workplace community. About 40 Leadenhall Located in the heart of the City of London's insurance district, 40 Leadenhall is a landmark 34-storey skyscraper that sets new standards for premium office space. Home to a potential 10,000 occupants, this award-winning building is more than just a place to work; it's a progressive and nurturing environment designed to inspire. With a strong commitment to sustainability and wellness, evidenced by its targeted BREEAM Excellent, WELL Platinum, and NABERS 5 ratings, 40 Leadenhall boasts an array of world-class amenities. These include a state-of-the-art fitness studio, a 200-seat auditorium, a communal rooftop clubhouse, and a variety of retail and dining experiences Background and Objective Reporting to the Head of Community, the Community Manager is responsible for: Creating a community within 40 Leadenhall by connecting Occupiers with amenities, our commitments and the 40 Leadenhall Team Engaging with external audiences and stakeholders to establish 40 Leadenhall as an active participant of the wider City of London community Delivering the 40 Leadenhall Social Value Strategy Contributing to the content and management of the 40 Leadenhall App Delivering against the department objectives set out by the Head of Community to enable department performance to be measured Acting as a custodian of the 40 Leadenhall brand to reflect a progressive and engaging image The focus is on people, creating an environment that interests and excites every occupier To develop a community within 40 Leadenhall and create a place where people thrive Community Experience Supported by the Head of Community, ensure the implementation of the 40 Leadenhall Customer Experience Strategy Oversee the Occupier feedback programs, analysing tends and disseminate information across departments to inform strategy and evolve the service offering Delivery of the Social Value Strategy working together with the Sustainability Manager - Executing initiatives, tracking and reporting impact periodically Seek opportunities to support and engage with local community projects and outreach activities Build a network within the relevant business communities in and around 40 Leadenhall to the benefit of the building and occupiers Attend networking events and meetings as and when required in order to support the overall objective for good long lasting relationships with stakeholders Work with the operators of the amenity and retail spaces developing good relationships and support the success of the spaces Deliver a programme of events to support Wellness and Social Value and Sustainability requirements for the 40 LH communities. Communications Provide content for social media campaigns to external creative and communications agencies. Ensure all community activities and good news stories are successfully communicate out to the correct audiences via internal and external communication channels Keep the app content up to date with relevant information consistent with the 40 Leadenhall brand, ensuring it is a valued resource for occupiers Have oversight of the annual calendar of occupier and committee meetings and their deliverables to ensure reporting and KPI requirements are met Support with creation of branded documents, presentations and other marketing collateral required by the wider team. Reporting and Financial Ensure programme performance is tracked in line with agreed strategic KPIs and is focused on maximising ROI in terms of delivering wider community engagement and social value initiatives Manage the allocated budget effectively throughout each service charge year. Relationships Actively maintain relationships with occupiers, operators of the managed services and other stakeholders Effectively manage service partner and appointed agencies relationships. Work with other Community managers across the business to share best practice, knowledge and resources across multiple centres where appropriate Knowledge, Skills and Experience Strong interpersonal skills Strong verbal and written communication skills Excellent eye for detail and strong ownership mindset Strong organisational and multi-tasking skills Strong time management and prioritisation abilities Confidence in communicating and working to deadlines Intermediate to Advance Microsoft Office skills Workplace app would be advantageous Experience of small to medium scale event management A passion for community and people Understanding of design skills such as Adobe Creative Cloud, Canva Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of
Mar 24, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.An exceptional opportunity has arisen for a proactive and engaging Community Manager to join the team at 40 Leadenhall, one of London's most iconic new office developments. This is a fixed-term contract to cover a period of maternity leave, offering a unique chance to be at the heart of a vibrant and prestigious workplace community. About 40 Leadenhall Located in the heart of the City of London's insurance district, 40 Leadenhall is a landmark 34-storey skyscraper that sets new standards for premium office space. Home to a potential 10,000 occupants, this award-winning building is more than just a place to work; it's a progressive and nurturing environment designed to inspire. With a strong commitment to sustainability and wellness, evidenced by its targeted BREEAM Excellent, WELL Platinum, and NABERS 5 ratings, 40 Leadenhall boasts an array of world-class amenities. These include a state-of-the-art fitness studio, a 200-seat auditorium, a communal rooftop clubhouse, and a variety of retail and dining experiences Background and Objective Reporting to the Head of Community, the Community Manager is responsible for: Creating a community within 40 Leadenhall by connecting Occupiers with amenities, our commitments and the 40 Leadenhall Team Engaging with external audiences and stakeholders to establish 40 Leadenhall as an active participant of the wider City of London community Delivering the 40 Leadenhall Social Value Strategy Contributing to the content and management of the 40 Leadenhall App Delivering against the department objectives set out by the Head of Community to enable department performance to be measured Acting as a custodian of the 40 Leadenhall brand to reflect a progressive and engaging image The focus is on people, creating an environment that interests and excites every occupier To develop a community within 40 Leadenhall and create a place where people thrive Community Experience Supported by the Head of Community, ensure the implementation of the 40 Leadenhall Customer Experience Strategy Oversee the Occupier feedback programs, analysing tends and disseminate information across departments to inform strategy and evolve the service offering Delivery of the Social Value Strategy working together with the Sustainability Manager - Executing initiatives, tracking and reporting impact periodically Seek opportunities to support and engage with local community projects and outreach activities Build a network within the relevant business communities in and around 40 Leadenhall to the benefit of the building and occupiers Attend networking events and meetings as and when required in order to support the overall objective for good long lasting relationships with stakeholders Work with the operators of the amenity and retail spaces developing good relationships and support the success of the spaces Deliver a programme of events to support Wellness and Social Value and Sustainability requirements for the 40 LH communities. Communications Provide content for social media campaigns to external creative and communications agencies. Ensure all community activities and good news stories are successfully communicate out to the correct audiences via internal and external communication channels Keep the app content up to date with relevant information consistent with the 40 Leadenhall brand, ensuring it is a valued resource for occupiers Have oversight of the annual calendar of occupier and committee meetings and their deliverables to ensure reporting and KPI requirements are met Support with creation of branded documents, presentations and other marketing collateral required by the wider team. Reporting and Financial Ensure programme performance is tracked in line with agreed strategic KPIs and is focused on maximising ROI in terms of delivering wider community engagement and social value initiatives Manage the allocated budget effectively throughout each service charge year. Relationships Actively maintain relationships with occupiers, operators of the managed services and other stakeholders Effectively manage service partner and appointed agencies relationships. Work with other Community managers across the business to share best practice, knowledge and resources across multiple centres where appropriate Knowledge, Skills and Experience Strong interpersonal skills Strong verbal and written communication skills Excellent eye for detail and strong ownership mindset Strong organisational and multi-tasking skills Strong time management and prioritisation abilities Confidence in communicating and working to deadlines Intermediate to Advance Microsoft Office skills Workplace app would be advantageous Experience of small to medium scale event management A passion for community and people Understanding of design skills such as Adobe Creative Cloud, Canva Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of
International Private Bank DDT (Digital & Data Transformation) - Product Manager - Associate (602) About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at . J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $4.3 trillion and assets under management of $3.1 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2021.) J.P. Morgan Global Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, lending, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $1.9 trillion in client assets globally. IPB Digital & Data Transformation The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job description The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Owner to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients can figure out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. It's an exciting time to be transforming our business and you will be one of the key leaders in driving strategic digital change, helping to accelerate the business growth and achieve efficiency goals globally. Key Responsibilities Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency. Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM. Define scope, use cases, workflows, wire-frames, product requirements, and other materials as needed to facilitate UX design and development. Work closely with business stakeholders to create clear and concise business requirements in the form of user stories. Partner effectively with distributed technology and operations teams to ensure that project deliverables remain on track & continue to meet business requirements. Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making. Partner closely with global stakeholders to execute the roadmap and drive product initiatives, while meeting critical deadlines and budget constraints. Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives. Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication. Manage and prioritize the feature backlog, with a pragmatic and astute mindset towards benefits and tradeoffs. Drive planning, execution and Go To Market strategies for new releases. Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting. Qualifications & Skills Needed To Succeed 8 - 11 years of relevant product owner experience required, with proven track record of delivery. Experience working in Financial Services, experience in Wealth Management would be helpful. Experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation. Experience working with Agile product teams and associated tools (Scrum, Kanban, Jira, Confluence). Must demonstrate exemplary ownership and hold themselves to a high professional and personal standard. Must be a strong problem solver and effective communicator, with a partnership mindset and an underlying interest in digital solutions. Ability to define and execute product roadmap and business models. Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs. Ability to partner with cross-functional teams at all levels for effective execution in an agile manner. Ability to manage tight delivery timelines and execute under pressure. Demonstrates degree of self-motivation suitable for a "start-up" team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines. Desired Skills Product Manager background in digital platform infrastructure and modernization efforts, preferred. Strong knowledge and experience of digital client trends especially in Banking sector. Thrives working in a fast-paced, dynamic environment working across digital groups and time zones. Advanced degree and technical background preferred.
Mar 24, 2026
Full time
International Private Bank DDT (Digital & Data Transformation) - Product Manager - Associate (602) About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at . J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $4.3 trillion and assets under management of $3.1 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2021.) J.P. Morgan Global Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, lending, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $1.9 trillion in client assets globally. IPB Digital & Data Transformation The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job description The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Owner to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients can figure out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. It's an exciting time to be transforming our business and you will be one of the key leaders in driving strategic digital change, helping to accelerate the business growth and achieve efficiency goals globally. Key Responsibilities Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency. Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM. Define scope, use cases, workflows, wire-frames, product requirements, and other materials as needed to facilitate UX design and development. Work closely with business stakeholders to create clear and concise business requirements in the form of user stories. Partner effectively with distributed technology and operations teams to ensure that project deliverables remain on track & continue to meet business requirements. Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making. Partner closely with global stakeholders to execute the roadmap and drive product initiatives, while meeting critical deadlines and budget constraints. Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives. Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication. Manage and prioritize the feature backlog, with a pragmatic and astute mindset towards benefits and tradeoffs. Drive planning, execution and Go To Market strategies for new releases. Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting. Qualifications & Skills Needed To Succeed 8 - 11 years of relevant product owner experience required, with proven track record of delivery. Experience working in Financial Services, experience in Wealth Management would be helpful. Experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation. Experience working with Agile product teams and associated tools (Scrum, Kanban, Jira, Confluence). Must demonstrate exemplary ownership and hold themselves to a high professional and personal standard. Must be a strong problem solver and effective communicator, with a partnership mindset and an underlying interest in digital solutions. Ability to define and execute product roadmap and business models. Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs. Ability to partner with cross-functional teams at all levels for effective execution in an agile manner. Ability to manage tight delivery timelines and execute under pressure. Demonstrates degree of self-motivation suitable for a "start-up" team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines. Desired Skills Product Manager background in digital platform infrastructure and modernization efforts, preferred. Strong knowledge and experience of digital client trends especially in Banking sector. Thrives working in a fast-paced, dynamic environment working across digital groups and time zones. Advanced degree and technical background preferred.
Senior Site Manager Birmingham An opportunity has arisen for a Senior Site Manager to join the Team at Galliford Try. Ideally, you will be based in or around the Birmingham area and will have the opportunity to travel across multiple sites/projects in the Region. What you will be doing Site Management Manage and coordinate all site activities, including labour, plant, staff, and equipment, to achieve project completion on time, within budget, and to specification. Drive and monitor the construction programme proactively-anticipate risks, identify opportunities to accelerate, and implement corrective actions where needed. Lead and manage site teams effectively, monitoring performance, developing skills, and fostering a positive working environment. Resolve on-site issues promptly and effectively. Maintain accurate site records, including daily logs and reports, and liaise with clients, consultants, and stakeholders as required. Support and collaborate with the Project Manager, taking direction and stepping up to lead when necessary. Ensure timely procurement and availability of materials and resources by coordinating with the Buying team and Surveying department. Demonstrate responsibility and accountability for site performance, safety, quality, and timely delivery. Proactive approach to planning and delivery-able to take ownership of the programme and keep the project on track. Health & Safety Ensure compliance with Group Safety Policy and Health and Safety Regulations. Achieve maximum marks on the twice-monthly Health and Safety audit. Carry daily co-ordination meetings with the supply chain on site Demonstrate experience in managing Temporary Works, ensuring compliance with design and safety requirements. Quality Conduct site inspections and quality checks. Lead and drive the quality process across all site activities, ensuring standards are met and maintained. Ensure high-quality installations by challenging poor workmanship, adhering to Galliford Try processes, and monitoring subcontractor compliance. About You Applicants must have significant experience of working on design and build projects, for a main contractor, as well as in the management of H & S, Quality, and the design and procurement processes. Applicants must have experience of managing all aspects of the build process; the applicant will be required to coordinate the packages from the design and procurement phase through to installation on site and handover. We welcome interest from applicants with experience working on Education Projects. Proven experience as a Site Manager in construction projects. Strong knowledge of health and safety regulations and site management best practices. Relevant qualifications (e.g., SMSTS, CSCS card, First Aid). Experience in managing Temporary Works Excellent organisational and leadership skills. Ability to read and interpret technical drawings and specifications. Good communication and problem-solving skills. What We Can Offer in Return With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. For more information on this role or to enquire about other positions available within our Build West Midlands business please contact Laura Mitchell on . Additional Information Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
Mar 24, 2026
Full time
Senior Site Manager Birmingham An opportunity has arisen for a Senior Site Manager to join the Team at Galliford Try. Ideally, you will be based in or around the Birmingham area and will have the opportunity to travel across multiple sites/projects in the Region. What you will be doing Site Management Manage and coordinate all site activities, including labour, plant, staff, and equipment, to achieve project completion on time, within budget, and to specification. Drive and monitor the construction programme proactively-anticipate risks, identify opportunities to accelerate, and implement corrective actions where needed. Lead and manage site teams effectively, monitoring performance, developing skills, and fostering a positive working environment. Resolve on-site issues promptly and effectively. Maintain accurate site records, including daily logs and reports, and liaise with clients, consultants, and stakeholders as required. Support and collaborate with the Project Manager, taking direction and stepping up to lead when necessary. Ensure timely procurement and availability of materials and resources by coordinating with the Buying team and Surveying department. Demonstrate responsibility and accountability for site performance, safety, quality, and timely delivery. Proactive approach to planning and delivery-able to take ownership of the programme and keep the project on track. Health & Safety Ensure compliance with Group Safety Policy and Health and Safety Regulations. Achieve maximum marks on the twice-monthly Health and Safety audit. Carry daily co-ordination meetings with the supply chain on site Demonstrate experience in managing Temporary Works, ensuring compliance with design and safety requirements. Quality Conduct site inspections and quality checks. Lead and drive the quality process across all site activities, ensuring standards are met and maintained. Ensure high-quality installations by challenging poor workmanship, adhering to Galliford Try processes, and monitoring subcontractor compliance. About You Applicants must have significant experience of working on design and build projects, for a main contractor, as well as in the management of H & S, Quality, and the design and procurement processes. Applicants must have experience of managing all aspects of the build process; the applicant will be required to coordinate the packages from the design and procurement phase through to installation on site and handover. We welcome interest from applicants with experience working on Education Projects. Proven experience as a Site Manager in construction projects. Strong knowledge of health and safety regulations and site management best practices. Relevant qualifications (e.g., SMSTS, CSCS card, First Aid). Experience in managing Temporary Works Excellent organisational and leadership skills. Ability to read and interpret technical drawings and specifications. Good communication and problem-solving skills. What We Can Offer in Return With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. For more information on this role or to enquire about other positions available within our Build West Midlands business please contact Laura Mitchell on . Additional Information Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request.
Engineering Manager Project: HS2 Track Infrastructure Project Key responsibilities This role provides senior technical leadership for Track Systems scope, ensuring the integrated delivery, assurance, and governance of multidisciplinary design in line with HS2 contractual requirements. Supports the Lead Engineering Manager / Engineering Lead (Lot) in the coordination and delivery of design for the allocated Lot, from Scheme Design through Detailed Design, construction support and As-Built stages, in accordance with the Works Information and HS2 assurance processes. Acts as the Lot-level engineering focal point, coordinating day-to-day design delivery with Construction, Commercial, Planning and Project Controls teams to ensure alignment of design outputs with programme, cost and construction sequencing requirements. Is embedded within the route-wide Track Engineering function, ensuring consistency of technical standards, governance, assurance processes and design integration across all Lots. Acts as a key link between Lot delivery and the central Track engineering structure, supporting coherent implementation of engineering strategies, technical decisions and interface management across the route. Coordinates and monitors the performance and outputs of Designers and specialist design subcontractors/suppliers at Lot level, ensuring that design deliverables are compliant, integrated, buildable and aligned with route-wide technical principles. Supports the management of internal and external interfaces within the Lot, while contributing to the alignment and resolution of route-wide interface matters in coordination with the central Track Engineering function. Participates in technical reviews (IDC / IDR), progressive assurance activities and CDM compliance, escalating strategic or high-risk matters to the Lead Engineering Manager as appropriate. Supports working-level engagement with the Client and interfacing contractors, ensuring communication is consistent with the route-wide engineering position and direction set by the Lead Engineering Manager and Engineering Director. Assists in identifying, monitoring and mitigating technical risks and opportunities at Lot level, contributing to route-wide optimisation and knowledge-sharing initiatives. Where required, provides support during change processes for Lot-related scope, including coordination of designer inputs and coordinating preparation of technical responses. Provides technical input and support to relevant commercial communications (SNCs, NCRs, CEs, Departures, etc.). Attends the weekly meetings with the construction team and broader design team and client in Birmingham and/or London. Reports to: Lead Engineering Manager / Engineering Lead (Lot) Location: London Key Skills and qualifications Chartered Civil Engineering / Rail Civil Engineer /Architect or equivalent. Master s degree from an accredited institution. Extensive experience in major infrastructure projects, including senior design or engineering coordination roles Strong track record in major rail programmes will be highly desirable Experience operating under NEC contracts Experience in managing and liaising with third parties and other contractors Leadership, decision-making, communication and stakeholder-management skills Very good communication and organisational skills
Mar 23, 2026
Full time
Engineering Manager Project: HS2 Track Infrastructure Project Key responsibilities This role provides senior technical leadership for Track Systems scope, ensuring the integrated delivery, assurance, and governance of multidisciplinary design in line with HS2 contractual requirements. Supports the Lead Engineering Manager / Engineering Lead (Lot) in the coordination and delivery of design for the allocated Lot, from Scheme Design through Detailed Design, construction support and As-Built stages, in accordance with the Works Information and HS2 assurance processes. Acts as the Lot-level engineering focal point, coordinating day-to-day design delivery with Construction, Commercial, Planning and Project Controls teams to ensure alignment of design outputs with programme, cost and construction sequencing requirements. Is embedded within the route-wide Track Engineering function, ensuring consistency of technical standards, governance, assurance processes and design integration across all Lots. Acts as a key link between Lot delivery and the central Track engineering structure, supporting coherent implementation of engineering strategies, technical decisions and interface management across the route. Coordinates and monitors the performance and outputs of Designers and specialist design subcontractors/suppliers at Lot level, ensuring that design deliverables are compliant, integrated, buildable and aligned with route-wide technical principles. Supports the management of internal and external interfaces within the Lot, while contributing to the alignment and resolution of route-wide interface matters in coordination with the central Track Engineering function. Participates in technical reviews (IDC / IDR), progressive assurance activities and CDM compliance, escalating strategic or high-risk matters to the Lead Engineering Manager as appropriate. Supports working-level engagement with the Client and interfacing contractors, ensuring communication is consistent with the route-wide engineering position and direction set by the Lead Engineering Manager and Engineering Director. Assists in identifying, monitoring and mitigating technical risks and opportunities at Lot level, contributing to route-wide optimisation and knowledge-sharing initiatives. Where required, provides support during change processes for Lot-related scope, including coordination of designer inputs and coordinating preparation of technical responses. Provides technical input and support to relevant commercial communications (SNCs, NCRs, CEs, Departures, etc.). Attends the weekly meetings with the construction team and broader design team and client in Birmingham and/or London. Reports to: Lead Engineering Manager / Engineering Lead (Lot) Location: London Key Skills and qualifications Chartered Civil Engineering / Rail Civil Engineer /Architect or equivalent. Master s degree from an accredited institution. Extensive experience in major infrastructure projects, including senior design or engineering coordination roles Strong track record in major rail programmes will be highly desirable Experience operating under NEC contracts Experience in managing and liaising with third parties and other contractors Leadership, decision-making, communication and stakeholder-management skills Very good communication and organisational skills
Senior Treasury Manager Birmingham Up to £95,000 + benefits Hybrid working This is a fantastic opportunity to join a dynamic, rapidly expanding yet well-established international organisation . Working across a diverse portfolio of businesses - this role offers real breadth, influence and exposure at group level. You'll collaborate closely with colleagues across finance, tax and legal, while playing a central role in cash flow management, debt strategy and hedging activities across international operations. Key Responsibilities include:- Cash Flow & Liquidity Management Capital, Debt & Treasury Strategy Risk Management & Hedging Capital & Debt Structures Banking, Systems & Strategic Support About You:- Professional Qualifications ACA, ACCA or CIMA qualified, with extensive relevant experience Technical & Commercial Skills Excellent Excel skills and familiarity with Treasury Management Systems Experience working within international group structures Hands-on, delivery-focused approach High levels of accuracy and attention to detail Collaboration & Stakeholder Management Comfortable working cross-functionally Able to build strong relationships with internal and external stakeholders Why Apply? This role offers the chance to make a genuine impact within a fast-growing international group , working across varied businesses and playing a pivotal role in treasury strategy, cash management and financial risk mitigation.An excellent opportunity for a commercially minded treasury professional looking to operate at group level in a complex, evolving environment.
Mar 23, 2026
Full time
Senior Treasury Manager Birmingham Up to £95,000 + benefits Hybrid working This is a fantastic opportunity to join a dynamic, rapidly expanding yet well-established international organisation . Working across a diverse portfolio of businesses - this role offers real breadth, influence and exposure at group level. You'll collaborate closely with colleagues across finance, tax and legal, while playing a central role in cash flow management, debt strategy and hedging activities across international operations. Key Responsibilities include:- Cash Flow & Liquidity Management Capital, Debt & Treasury Strategy Risk Management & Hedging Capital & Debt Structures Banking, Systems & Strategic Support About You:- Professional Qualifications ACA, ACCA or CIMA qualified, with extensive relevant experience Technical & Commercial Skills Excellent Excel skills and familiarity with Treasury Management Systems Experience working within international group structures Hands-on, delivery-focused approach High levels of accuracy and attention to detail Collaboration & Stakeholder Management Comfortable working cross-functionally Able to build strong relationships with internal and external stakeholders Why Apply? This role offers the chance to make a genuine impact within a fast-growing international group , working across varied businesses and playing a pivotal role in treasury strategy, cash management and financial risk mitigation.An excellent opportunity for a commercially minded treasury professional looking to operate at group level in a complex, evolving environment.
Digital Project Manager x 2, Charity/NfP, c£40k An experienced Digital Project Manager with strong Drupal experience and open to a hands on approach will have a fantastic opportunity available for this charity/NfP membership organisation based in London. The Digital Project Manager can be either predominantly home office based, or in their central London offices, or a combination (applications will be looked at very flexibly for UK "right to work" candidates who cannot easily reach London). The organisation is a global leader for their field and this is a new role as Digital Project Manager in their Digital Change Programme to help them transform and be fit for future. Reporting to an experienced and delightful Programme Manager, the Digital Project Manager will work on a variety of digital solutions with budgets ranging from 10'ks to 100'ks managing contract resources and 3rd party agency developers and having budgetary responsibility. Typically on Drupal, Wordpress and Salesforce as Digital Project Manager you will be expected to take on some Business Analyst responsibilities across the full project lifecycle (possibly from invitations to tender, but including kick offs, project status, reporting, documentation, user stories, test scripts, test sign off, post implementation support, retros, etc) around websites, but also upon occasion with some support for Salesforce and Digital infrastructure projects with up to 12 internal stakeholders. Methodological approach is traditional with a combination of Waterfall and Agile approaches and (professional qualifications desired) and could take responsibility for weekly / daily status standups as well as documentation, user test scripts, Gantt charts, etc. You are an experienced Digital Project Manager with a demonstrable track record of success in Waterfall and Agile project delivery with a range of public facing digital projects. You have strong skills in project management tools (Jira / MS Project) and excellent knowledge of digital technologies and how web systems are constructed. Experience of working in Charity / NfP, Public facing / sector or Memberships organisation environments is very helpful. Experience with Drupal and Salesforce / CRM projects desired but not essential. More important are the attitude and skills to communicate and deliver with a variety of internal and third party / external parties. Sound interesting? Would you like to know more? We'd love to hear from you! For more information e mail us or call for an informal chat during the day or to request an out of hours conversation. Ref: MD00461. These positions are offered initially on either a 2 year or 6 month FTC with salary dependent upon experience of up to £40k and including excellent benefits including a great pension, annual leave, medical and flexible working practices. Full details and job description available. Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Mar 23, 2026
Full time
Digital Project Manager x 2, Charity/NfP, c£40k An experienced Digital Project Manager with strong Drupal experience and open to a hands on approach will have a fantastic opportunity available for this charity/NfP membership organisation based in London. The Digital Project Manager can be either predominantly home office based, or in their central London offices, or a combination (applications will be looked at very flexibly for UK "right to work" candidates who cannot easily reach London). The organisation is a global leader for their field and this is a new role as Digital Project Manager in their Digital Change Programme to help them transform and be fit for future. Reporting to an experienced and delightful Programme Manager, the Digital Project Manager will work on a variety of digital solutions with budgets ranging from 10'ks to 100'ks managing contract resources and 3rd party agency developers and having budgetary responsibility. Typically on Drupal, Wordpress and Salesforce as Digital Project Manager you will be expected to take on some Business Analyst responsibilities across the full project lifecycle (possibly from invitations to tender, but including kick offs, project status, reporting, documentation, user stories, test scripts, test sign off, post implementation support, retros, etc) around websites, but also upon occasion with some support for Salesforce and Digital infrastructure projects with up to 12 internal stakeholders. Methodological approach is traditional with a combination of Waterfall and Agile approaches and (professional qualifications desired) and could take responsibility for weekly / daily status standups as well as documentation, user test scripts, Gantt charts, etc. You are an experienced Digital Project Manager with a demonstrable track record of success in Waterfall and Agile project delivery with a range of public facing digital projects. You have strong skills in project management tools (Jira / MS Project) and excellent knowledge of digital technologies and how web systems are constructed. Experience of working in Charity / NfP, Public facing / sector or Memberships organisation environments is very helpful. Experience with Drupal and Salesforce / CRM projects desired but not essential. More important are the attitude and skills to communicate and deliver with a variety of internal and third party / external parties. Sound interesting? Would you like to know more? We'd love to hear from you! For more information e mail us or call for an informal chat during the day or to request an out of hours conversation. Ref: MD00461. These positions are offered initially on either a 2 year or 6 month FTC with salary dependent upon experience of up to £40k and including excellent benefits including a great pension, annual leave, medical and flexible working practices. Full details and job description available. Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds.
