Senior Underwriting Support Specialist (Premium Technician) page is loaded Senior Underwriting Support Specialist (Premium Technician)locations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JRJoin us as a Senior Underwriting Support Specialist in our Underwriting Operations team to take your career to the next level with a global market leader. How you will make an impact You will work across Marine and Aerospace and be responsible for providing efficient and high-quality underwriting support to the UK Underwriting Teams. You will support the end-to-end underwriting process through regular liaison with other functions to ensure the highest quality of service is delivered to our brokers and clients.This is a fantastic role for someone with good general insurance and premium allocation knowledge who wants to progress their career in underwriting operations. You will be given comprehensive training and the opportunity to complete insurance qualifications.Some of the key responsibilities include: Work independently on the largest and most complex accounts with limited direction from the underwriters, team lead, and/or underwriting managers. Review and analyse the most complex premium allocations from clients and brokers and responds to all queries related to regulatory compliance, structure, fees, and progress execution. Ensure that Tax and Premium information is presented accurately in compliance with all applicable regulatory needs Develop skills, knowledge, and competencies of the underwriting assistants through coaching and providing feedback in cooperation with the team leader and/or underwriting manager. Participates and/or leads underwriting and ops project teams, providing progress summaries and updates to the leadership team. Participates in user acceptance testing and other special projects as needed, applying their expert understanding of systems, tools, and processes. Works with the underwriting assistants to resolve data quality errors and learnings from quality assessment feedback. Supports the product tower management team with the tracking of production against forecast for month and quarter end. What you'll need to succeed Minimum A-level standard of education or equivalent business experience London Market Experience Xchanging knowledge and understanding of the credit control process. Advanced knowledge of commercial insurance policy forms and regulatory requirements. Microsoft word, and excel Advanced knowledge of reinsurance structures. Appropriate combination of commercial insurance rating, coding, and underwriting assistant skills. Proactive, independent work ethic with strong time management, problem solving, and analytical skills. Collaborative with the ability to build strong relationships with key internal and external stakeholders. AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:UW - UnderwritingAIG Europe S.A. (U.K. Branch) & American International Group UK Ltdlocations: Londontime type: Full timeposted on: Posted Today
Apr 04, 2026
Full time
Senior Underwriting Support Specialist (Premium Technician) page is loaded Senior Underwriting Support Specialist (Premium Technician)locations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JRJoin us as a Senior Underwriting Support Specialist in our Underwriting Operations team to take your career to the next level with a global market leader. How you will make an impact You will work across Marine and Aerospace and be responsible for providing efficient and high-quality underwriting support to the UK Underwriting Teams. You will support the end-to-end underwriting process through regular liaison with other functions to ensure the highest quality of service is delivered to our brokers and clients.This is a fantastic role for someone with good general insurance and premium allocation knowledge who wants to progress their career in underwriting operations. You will be given comprehensive training and the opportunity to complete insurance qualifications.Some of the key responsibilities include: Work independently on the largest and most complex accounts with limited direction from the underwriters, team lead, and/or underwriting managers. Review and analyse the most complex premium allocations from clients and brokers and responds to all queries related to regulatory compliance, structure, fees, and progress execution. Ensure that Tax and Premium information is presented accurately in compliance with all applicable regulatory needs Develop skills, knowledge, and competencies of the underwriting assistants through coaching and providing feedback in cooperation with the team leader and/or underwriting manager. Participates and/or leads underwriting and ops project teams, providing progress summaries and updates to the leadership team. Participates in user acceptance testing and other special projects as needed, applying their expert understanding of systems, tools, and processes. Works with the underwriting assistants to resolve data quality errors and learnings from quality assessment feedback. Supports the product tower management team with the tracking of production against forecast for month and quarter end. What you'll need to succeed Minimum A-level standard of education or equivalent business experience London Market Experience Xchanging knowledge and understanding of the credit control process. Advanced knowledge of commercial insurance policy forms and regulatory requirements. Microsoft word, and excel Advanced knowledge of reinsurance structures. Appropriate combination of commercial insurance rating, coding, and underwriting assistant skills. Proactive, independent work ethic with strong time management, problem solving, and analytical skills. Collaborative with the ability to build strong relationships with key internal and external stakeholders. AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:UW - UnderwritingAIG Europe S.A. (U.K. Branch) & American International Group UK Ltdlocations: Londontime type: Full timeposted on: Posted Today
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
Apr 04, 2026
Full time
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
We are currently recruiting for a Performance and Data Manager to join a close Local Authority client of mine based in the South East of England. This position sits within the Compliance and Maintenance team within the councils property services. Location: South East England Salary: 32,000 - 40,000 Working pattern: Hybrid Duties: Ensure collected data is analysed and presented for reports and record keeping. Maintain accurate records to demonstarte the Council's compliance within property. Take responsibility for controlling and managing statutory compliance obligations. Ensure the council's assets are regularly serviced. Assist the Maintenance and Compliance Manager with procurement. If this role is of interest, apply and get in contact today!
Apr 04, 2026
Full time
We are currently recruiting for a Performance and Data Manager to join a close Local Authority client of mine based in the South East of England. This position sits within the Compliance and Maintenance team within the councils property services. Location: South East England Salary: 32,000 - 40,000 Working pattern: Hybrid Duties: Ensure collected data is analysed and presented for reports and record keeping. Maintain accurate records to demonstarte the Council's compliance within property. Take responsibility for controlling and managing statutory compliance obligations. Ensure the council's assets are regularly serviced. Assist the Maintenance and Compliance Manager with procurement. If this role is of interest, apply and get in contact today!
Job Title: Response & Voids Manager Location: Wisbech and surrounding areas Contract: Permanent Salary: £50,000k per annum About the Role We are seeking an experienced Response & Voids Manager to join our social housing team in Wisbech. You will be responsible for supervising day-to-day responsive repairs and maintenance activities, ensuring works are completed safely, on time, within budget, and to a high standard. This role is key to delivering an effective, customer-focused repairs service that meets regulatory requirements and improves the quality of homes for our residents. Key Responsibilities Supervise in-house operatives and/or contractors delivering responsive repairs, voids, and planned maintenance Allocate and manage daily workloads to ensure service targets and KPIs are met Carry out pre and post inspections of repair works to ensure quality, safety, and value for money Ensure compliance with health & safety legislation, risk assessments, and method statements Monitor materials, stock usage, and costs to control budgets effectively Act as an escalation point for complex repairs, complaints, and resident issues Liaise with residents, housing officers, contractors, and other stakeholders to coordinate works Ensure repairs are delivered in line with statutory requirements, including gas safety, electrical safety, and building regulations Maintain accurate records using housing management and repairs systems Support operatives with training, performance management, and continuous improvement About You Proven experience supervising repairs and maintenance services, ideally within social housing or property maintenance Strong technical knowledge of building maintenance and responsive repairs Sound understanding of health & safety, CDM regulations, and compliance requirements Excellent organisational and problem-solving skills Ability to lead, motivate, and manage trade teams or contractors Good IT skills and experience using repairs or asset management systems Proven experience managing responsive repairs and/or voids services within social housing or property maintenance. Strong contractor management and performance monitoring experience Knowledge of housing legislation, compliance requirements, and asset management principles Full UK driving licence (for site visits) If you are interested please contact Maryrisa or Holli on (phone number removed)
Apr 04, 2026
Full time
Job Title: Response & Voids Manager Location: Wisbech and surrounding areas Contract: Permanent Salary: £50,000k per annum About the Role We are seeking an experienced Response & Voids Manager to join our social housing team in Wisbech. You will be responsible for supervising day-to-day responsive repairs and maintenance activities, ensuring works are completed safely, on time, within budget, and to a high standard. This role is key to delivering an effective, customer-focused repairs service that meets regulatory requirements and improves the quality of homes for our residents. Key Responsibilities Supervise in-house operatives and/or contractors delivering responsive repairs, voids, and planned maintenance Allocate and manage daily workloads to ensure service targets and KPIs are met Carry out pre and post inspections of repair works to ensure quality, safety, and value for money Ensure compliance with health & safety legislation, risk assessments, and method statements Monitor materials, stock usage, and costs to control budgets effectively Act as an escalation point for complex repairs, complaints, and resident issues Liaise with residents, housing officers, contractors, and other stakeholders to coordinate works Ensure repairs are delivered in line with statutory requirements, including gas safety, electrical safety, and building regulations Maintain accurate records using housing management and repairs systems Support operatives with training, performance management, and continuous improvement About You Proven experience supervising repairs and maintenance services, ideally within social housing or property maintenance Strong technical knowledge of building maintenance and responsive repairs Sound understanding of health & safety, CDM regulations, and compliance requirements Excellent organisational and problem-solving skills Ability to lead, motivate, and manage trade teams or contractors Good IT skills and experience using repairs or asset management systems Proven experience managing responsive repairs and/or voids services within social housing or property maintenance. Strong contractor management and performance monitoring experience Knowledge of housing legislation, compliance requirements, and asset management principles Full UK driving licence (for site visits) If you are interested please contact Maryrisa or Holli on (phone number removed)
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 04, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Jones Lang LaSalle Incorporated
Birmingham, Staffordshire
Join one of the UK's most iconic retail destinations as Finance & Data Manager for Bullring & Grand Central, Birmingham's premier shopping destinations. As Finance & Data Manager, you will play a pivotal role in driving the financial performance and strategic insights that keep these bustling retail environments at the forefront of the UK shopping landscape. Working within a dynamic property management environment, you will combine traditional finance expertise with cutting-edge data analytics to support decision-making across operations, leasing, marketing, and asset management.This role offers an exceptional opportunity to work with one of the UK's leading retail property portfolios, you will be instrumental in translating complex data into actionable insights that enhance both tenant success and customer experience across these award-winning destinations. Based in Birmingham with excellent transport links you will contribute to maintaining Bullring & Grand Central's position as a benchmark for retail excellence. Finance and Data Manager Key Responsibilities Contribute to and take active role as member of Management Team. Compliance with all Company procedures to include financial and administration duties. Support the Destination Director & Operations Manager to ensure all systems/audit requirements so that the Destinations complies with the policy on energy procurement, Health & Safety (ISO45001) and environmental management (ISO14001) and utility costs are managed effectively without comprising the quality of service provided.The Finance & Data Manager, in collaboration with the Destination Director, Operations Manager and Property Manager, will provide accurate and timely compilation of accounting, turnover, trading, car park and footfall and benchmarking data for the presentation of monthly reports and documentation for the Landlord and respective parties; formal recommendations and reports as required to support strategic and management recommendations; KPI reporting against agreed best practice compliance targets as required; and minutes of meetings and circulate as agreed. Additional Responsibilities Any other duties deemed necessary by the company. Skills & Experience Preferably professional accounting qualifications (such as AAT or CIMA), a relevant degree (UK), or equivalent credentials demonstrating financial knowledge and skill Experience in leading, coaching, and developing team members Experience of P&L management Experience of presenting Ability to innovate & implement new systems and processes to enhance efficiency. Knowledge of GDPR Strategic planning ability Effective communicator at all levels with ability to influence Exceptional analytical and reporting skillsTeam Player At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 04, 2026
Full time
Join one of the UK's most iconic retail destinations as Finance & Data Manager for Bullring & Grand Central, Birmingham's premier shopping destinations. As Finance & Data Manager, you will play a pivotal role in driving the financial performance and strategic insights that keep these bustling retail environments at the forefront of the UK shopping landscape. Working within a dynamic property management environment, you will combine traditional finance expertise with cutting-edge data analytics to support decision-making across operations, leasing, marketing, and asset management.This role offers an exceptional opportunity to work with one of the UK's leading retail property portfolios, you will be instrumental in translating complex data into actionable insights that enhance both tenant success and customer experience across these award-winning destinations. Based in Birmingham with excellent transport links you will contribute to maintaining Bullring & Grand Central's position as a benchmark for retail excellence. Finance and Data Manager Key Responsibilities Contribute to and take active role as member of Management Team. Compliance with all Company procedures to include financial and administration duties. Support the Destination Director & Operations Manager to ensure all systems/audit requirements so that the Destinations complies with the policy on energy procurement, Health & Safety (ISO45001) and environmental management (ISO14001) and utility costs are managed effectively without comprising the quality of service provided.The Finance & Data Manager, in collaboration with the Destination Director, Operations Manager and Property Manager, will provide accurate and timely compilation of accounting, turnover, trading, car park and footfall and benchmarking data for the presentation of monthly reports and documentation for the Landlord and respective parties; formal recommendations and reports as required to support strategic and management recommendations; KPI reporting against agreed best practice compliance targets as required; and minutes of meetings and circulate as agreed. Additional Responsibilities Any other duties deemed necessary by the company. Skills & Experience Preferably professional accounting qualifications (such as AAT or CIMA), a relevant degree (UK), or equivalent credentials demonstrating financial knowledge and skill Experience in leading, coaching, and developing team members Experience of P&L management Experience of presenting Ability to innovate & implement new systems and processes to enhance efficiency. Knowledge of GDPR Strategic planning ability Effective communicator at all levels with ability to influence Exceptional analytical and reporting skillsTeam Player At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Apr 04, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 03, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 03, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Lead an iconic, upscale hotel at the heart of Liverpool s world class waterfront event campus. Are you an inspirational hotel leader with the vision, commercial drive and ambition to elevate one of Liverpool s flagship hotels to even greater heights? The hotel part of the globally recognised brand and operated by our award winning client s event campus is seeking a dynamic, strategic and people focused General Manager to shape the next exciting chapter of their 4 star, 216 bedroom property. This is far from a steady state role. It s a high profile, high impact leadership opportunity where your decisions will directly influence guest experience, commercial performance, team culture and the hotel s prominent position within a thriving city hospitality scene. What You ll Lead As General Manager, you will drive: Exceptional guest experiences that keep the hotel front of mind for business, leisure and international travellers. Commercial performance and revenue growth, strengthening our client s position in a competitive market. Service excellence and brand reputation, ensuring every stay reflects the quality synonymous with the hotel. You ll also steer several upcoming strategic projects, including: Major refurbishments planned for 2026 and 2028. Capital investment initiatives. Innovative service enhancements that will elevate the guest journey even further. This is your opportunity to shape the future of a highly successful hotel. Who Our Client Is Looking For You are an experienced General Manager, or a senior hotel leader ready for that next step, ideally having a background in upscale or lifestyle hospitality. You combine operational excellence with sharp commercial acumen and have a track record of delivering strong financial, guest satisfaction and brand performance metrics. They re looking for someone who brings: Strategic leadership experience, including planning, budgeting and business growth. Outstanding people leadership, fostering a high performing, motivated and engaged team. Operational rigor, ensuring compliance, safety, governance and asset protection. Commercial edge, with the ability to identify revenue opportunities and drive sustained performance. A Role at the Heart of a Major Events Ecosystem You will work closely with the Chief Operating Officer, as well as brand partners, city stakeholders and executive leaders across the campus. Building strong client relationships within our client s vibrant events programme will be essential to your success. This is a rare opportunity to lead an established, respected, high performing hotel in one of the UK s most exciting visitor destinations, while shaping its evolution and driving its continued success. Please note, our client may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form with a covering letter as soon as possible. Closing Date: 2nd of April 2026 Interview Dates: These will be held between 7th and 17th of April 2026 Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Apr 03, 2026
Full time
Lead an iconic, upscale hotel at the heart of Liverpool s world class waterfront event campus. Are you an inspirational hotel leader with the vision, commercial drive and ambition to elevate one of Liverpool s flagship hotels to even greater heights? The hotel part of the globally recognised brand and operated by our award winning client s event campus is seeking a dynamic, strategic and people focused General Manager to shape the next exciting chapter of their 4 star, 216 bedroom property. This is far from a steady state role. It s a high profile, high impact leadership opportunity where your decisions will directly influence guest experience, commercial performance, team culture and the hotel s prominent position within a thriving city hospitality scene. What You ll Lead As General Manager, you will drive: Exceptional guest experiences that keep the hotel front of mind for business, leisure and international travellers. Commercial performance and revenue growth, strengthening our client s position in a competitive market. Service excellence and brand reputation, ensuring every stay reflects the quality synonymous with the hotel. You ll also steer several upcoming strategic projects, including: Major refurbishments planned for 2026 and 2028. Capital investment initiatives. Innovative service enhancements that will elevate the guest journey even further. This is your opportunity to shape the future of a highly successful hotel. Who Our Client Is Looking For You are an experienced General Manager, or a senior hotel leader ready for that next step, ideally having a background in upscale or lifestyle hospitality. You combine operational excellence with sharp commercial acumen and have a track record of delivering strong financial, guest satisfaction and brand performance metrics. They re looking for someone who brings: Strategic leadership experience, including planning, budgeting and business growth. Outstanding people leadership, fostering a high performing, motivated and engaged team. Operational rigor, ensuring compliance, safety, governance and asset protection. Commercial edge, with the ability to identify revenue opportunities and drive sustained performance. A Role at the Heart of a Major Events Ecosystem You will work closely with the Chief Operating Officer, as well as brand partners, city stakeholders and executive leaders across the campus. Building strong client relationships within our client s vibrant events programme will be essential to your success. This is a rare opportunity to lead an established, respected, high performing hotel in one of the UK s most exciting visitor destinations, while shaping its evolution and driving its continued success. Please note, our client may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form with a covering letter as soon as possible. Closing Date: 2nd of April 2026 Interview Dates: These will be held between 7th and 17th of April 2026 Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for an Asset Manager to work as part of the Asset Management team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As an Asset Manager, you will be responsible for dealing with all management aspects of your allocated property portfolio. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a 'get stuck in attitude'. Why come and work with us This is a rare opportunity to be one of the founding members of a brand-new team and office, giving you the chance to shape how we grow and make a real impact from day one. We invest in our people and support personal development, helping you build your career as the company scales. Most importantly, you'll be working alongside great people in a supportive, driven team that enjoys what they do. Key duties and requirements include: Building and maintaining strong relationships with landlords, tenants, and contractors Providing investment advice to landlords on their existing and prospective property portfolios Receiving and allocating maintenance job requests and process related invoices Managing communications via phone, email, and WhatsApp Conducting inspections during tenancies and ensure property compliance is maintained Organising tenancy move ins, inventories, end of tenancy check outs, and deposit returns Managing utilities throughout the tenancy lifecycle Assisting with preparing floor plans and carrying out FRAs and Legionella risk assessments Working closely with the accounts and wider teams to ensure landlord, tenant, and contractor ledgers are accurate and up to date Essential skills: Excellent organisational skills and attention to detail Strong communication skills, with the ability to deliver a high-quality service to all customers The ability to manage tasks from start to finish and see projects through to completion Experience in asset management (property industry experience preferred) A self motivated individual who can work independently and take initiative The ability to prioritise workload and meet deadlines in a fast paced environment A flexible and adaptable approach to work Additional information Details Hours of work: 9am till 5:30pm Monday to Friday & 15 Saturdays per year 10am till 3pm (in person) Competitive Salary, depending on experience Driving licence required and personal car preferred Job Types Full time, Permanent Experience Customer service: 2 years (preferred) Property management: 2 years (preferred) Benefits Company events Free parking On site parking Referral programme Think you are a good fit? Apply below now Email (Required) Phone (Required) Your CV (Required) Max. file size: 16 MB. I agree to the GDPR consent form (Required)
Apr 03, 2026
Full time
Loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for an Asset Manager to work as part of the Asset Management team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As an Asset Manager, you will be responsible for dealing with all management aspects of your allocated property portfolio. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a 'get stuck in attitude'. Why come and work with us This is a rare opportunity to be one of the founding members of a brand-new team and office, giving you the chance to shape how we grow and make a real impact from day one. We invest in our people and support personal development, helping you build your career as the company scales. Most importantly, you'll be working alongside great people in a supportive, driven team that enjoys what they do. Key duties and requirements include: Building and maintaining strong relationships with landlords, tenants, and contractors Providing investment advice to landlords on their existing and prospective property portfolios Receiving and allocating maintenance job requests and process related invoices Managing communications via phone, email, and WhatsApp Conducting inspections during tenancies and ensure property compliance is maintained Organising tenancy move ins, inventories, end of tenancy check outs, and deposit returns Managing utilities throughout the tenancy lifecycle Assisting with preparing floor plans and carrying out FRAs and Legionella risk assessments Working closely with the accounts and wider teams to ensure landlord, tenant, and contractor ledgers are accurate and up to date Essential skills: Excellent organisational skills and attention to detail Strong communication skills, with the ability to deliver a high-quality service to all customers The ability to manage tasks from start to finish and see projects through to completion Experience in asset management (property industry experience preferred) A self motivated individual who can work independently and take initiative The ability to prioritise workload and meet deadlines in a fast paced environment A flexible and adaptable approach to work Additional information Details Hours of work: 9am till 5:30pm Monday to Friday & 15 Saturdays per year 10am till 3pm (in person) Competitive Salary, depending on experience Driving licence required and personal car preferred Job Types Full time, Permanent Experience Customer service: 2 years (preferred) Property management: 2 years (preferred) Benefits Company events Free parking On site parking Referral programme Think you are a good fit? Apply below now Email (Required) Phone (Required) Your CV (Required) Max. file size: 16 MB. I agree to the GDPR consent form (Required)
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for an Asset Manager to work as part of the Asset Management team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As an Asset Manager, you will be responsible for dealing with all management aspects of your allocated property portfolio. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a 'get stuck in attitude'. Why come and work with us You'll be part of a company that values innovation and alternative thinking We invest in and value personal development You'll be part of an audaciously ambitious and growing company You'll be working alongside great people Key duties and requirements include: Developing and maintaining great relationships with Landlords, Tenants, and Contractors Receive and allocate maintenance jobs and processing of invoices Manage communications via phone, email, and WhatsApp Conduct inspections of properties during Tenancies and ensure properties compliance is maintained Organise end of Tenancy check-outs and deposit returnsOrganise tenancy move-in and inventories Utility Management Offering investment advice on landlords' current and new portfolios Assist with the undertaking of floor plans and carrying out FRAs & Legionnaires Assist with the accounts team to ensure landlord, tenant and contractor ledgers are updated and correct Essential skills: Excellent organisational skills Excellent communication skills in order to provide a high-quality to service to all customers The ability to see a job through from start to finish Experience in asset management (within the property industry preferred) Self-motivated and ability to work on own initiative Ability to prioritise workload and work to deadlines Flexible and adaptable in approach to work Additional information Details: Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm Competitive Salary depending on experience Driving licence required and personal car preferred Job Types: Full-time, Permanent Experience: Customer service: 2 years (preferred) Property management: 2 years (preferred) Licence/Certification: Work Location: Think you are a good fit? Apply below now Email (Required) Phone (Required) Your CV (Required) Max. file size: 16 MB. I agree to the GDPR consent form (Required)
Apr 03, 2026
Full time
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for an Asset Manager to work as part of the Asset Management team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As an Asset Manager, you will be responsible for dealing with all management aspects of your allocated property portfolio. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a 'get stuck in attitude'. Why come and work with us You'll be part of a company that values innovation and alternative thinking We invest in and value personal development You'll be part of an audaciously ambitious and growing company You'll be working alongside great people Key duties and requirements include: Developing and maintaining great relationships with Landlords, Tenants, and Contractors Receive and allocate maintenance jobs and processing of invoices Manage communications via phone, email, and WhatsApp Conduct inspections of properties during Tenancies and ensure properties compliance is maintained Organise end of Tenancy check-outs and deposit returnsOrganise tenancy move-in and inventories Utility Management Offering investment advice on landlords' current and new portfolios Assist with the undertaking of floor plans and carrying out FRAs & Legionnaires Assist with the accounts team to ensure landlord, tenant and contractor ledgers are updated and correct Essential skills: Excellent organisational skills Excellent communication skills in order to provide a high-quality to service to all customers The ability to see a job through from start to finish Experience in asset management (within the property industry preferred) Self-motivated and ability to work on own initiative Ability to prioritise workload and work to deadlines Flexible and adaptable in approach to work Additional information Details: Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm Competitive Salary depending on experience Driving licence required and personal car preferred Job Types: Full-time, Permanent Experience: Customer service: 2 years (preferred) Property management: 2 years (preferred) Licence/Certification: Work Location: Think you are a good fit? Apply below now Email (Required) Phone (Required) Your CV (Required) Max. file size: 16 MB. I agree to the GDPR consent form (Required)
A growing student lettings company in Leeds is seeking an Asset Manager to join their new team. The role will focus on building relationships with landlords, tenants, and contractors while managing a property portfolio. Ideal candidates should have strong communication skills and a background in customer service and property management. This is a full-time, permanent position offering a competitive salary and benefits like company events and free parking.
Apr 03, 2026
Full time
A growing student lettings company in Leeds is seeking an Asset Manager to join their new team. The role will focus on building relationships with landlords, tenants, and contractors while managing a property portfolio. Ideal candidates should have strong communication skills and a background in customer service and property management. This is a full-time, permanent position offering a competitive salary and benefits like company events and free parking.
Estates Manager Application Deadline: 31 May 2026 Department: Estates Employment Type: Permanent Location: Birmingham, West Midlands Description St Joseph is Berkeley's newest brand, created to bring our passion for quality, place making and building communities to Birmingham and the West Midlands. In this role, you will provide value to the business and insight on sustainability issues for St Joseph division, with a focus on ensuring the division meets Berkeley Group Sustainability Strategy and Standards. Key to this role is the ability to liaise with different teams across the business including Construction, Technical and Land and Planning teams. This will include setting out approaches to meet the divisional and group targets; helping to deliver work streams; and monitoring, reporting and communicating local performance. Due to the multi-phase nature of St Joseph divisional projects means that there will be opportunity to get involved in strategic sustainability initiatives and delivery of sustainability related targets under Our Vision 2030 as well as overseeing the day to day environmental issues. The role To assist in the management of the residential freeholds and associated assets of Berkeley Homes (St Joseph) through performance monitoring of the managing agents. Ensuring the service and experience that they deliver to our customers is exceptional; and to mitigate the company's business risk as freeholder/Director of the Residents' Management Company, whilst ensuring the customer remains at the heart of our decisions. The portfolio consists of a diverse range of developments from green field traditional housing schemes to urban regeneration projects. Duties include: Assisting in the ongoing monitoring of managing agent performance through: Site Visits Quarterly presentations Annual managing agent performance audits Production of Estate Management information for reporting to the Head of Estate Management. Managing block handovers to the managing agent and assisting with the collation of hand over information. Monitoring statutory inspections and ensuring these are completed, updated and recorded. Monitoring Health and Safety Inspections and Action plans and ensuring these are completed, updated and recorded. Monitoring financial 'health' of service charge funds including reviewing arrears and capital expenditure projects. Reviewing service charge accounts and budgets prior to approval. Dealing with applications for consents from customers, controlling the process and ensuring that these are dealt with in a timely manner. Sales/ Build/ Estate Management/ Customer Service team meetings. All other duties as required by the Head of Estate Management. Experience required Experience working in Leasehold Property Management. Ideally AIRPM (minimum) qualified. Demonstrated understanding of landlord and tenant legislation, health & safety, and other applicable legislation. Excellent understanding of the RICS Code of Practice and industry guidelines. Customer focused. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Apr 03, 2026
Full time
Estates Manager Application Deadline: 31 May 2026 Department: Estates Employment Type: Permanent Location: Birmingham, West Midlands Description St Joseph is Berkeley's newest brand, created to bring our passion for quality, place making and building communities to Birmingham and the West Midlands. In this role, you will provide value to the business and insight on sustainability issues for St Joseph division, with a focus on ensuring the division meets Berkeley Group Sustainability Strategy and Standards. Key to this role is the ability to liaise with different teams across the business including Construction, Technical and Land and Planning teams. This will include setting out approaches to meet the divisional and group targets; helping to deliver work streams; and monitoring, reporting and communicating local performance. Due to the multi-phase nature of St Joseph divisional projects means that there will be opportunity to get involved in strategic sustainability initiatives and delivery of sustainability related targets under Our Vision 2030 as well as overseeing the day to day environmental issues. The role To assist in the management of the residential freeholds and associated assets of Berkeley Homes (St Joseph) through performance monitoring of the managing agents. Ensuring the service and experience that they deliver to our customers is exceptional; and to mitigate the company's business risk as freeholder/Director of the Residents' Management Company, whilst ensuring the customer remains at the heart of our decisions. The portfolio consists of a diverse range of developments from green field traditional housing schemes to urban regeneration projects. Duties include: Assisting in the ongoing monitoring of managing agent performance through: Site Visits Quarterly presentations Annual managing agent performance audits Production of Estate Management information for reporting to the Head of Estate Management. Managing block handovers to the managing agent and assisting with the collation of hand over information. Monitoring statutory inspections and ensuring these are completed, updated and recorded. Monitoring Health and Safety Inspections and Action plans and ensuring these are completed, updated and recorded. Monitoring financial 'health' of service charge funds including reviewing arrears and capital expenditure projects. Reviewing service charge accounts and budgets prior to approval. Dealing with applications for consents from customers, controlling the process and ensuring that these are dealt with in a timely manner. Sales/ Build/ Estate Management/ Customer Service team meetings. All other duties as required by the Head of Estate Management. Experience required Experience working in Leasehold Property Management. Ideally AIRPM (minimum) qualified. Demonstrated understanding of landlord and tenant legislation, health & safety, and other applicable legislation. Excellent understanding of the RICS Code of Practice and industry guidelines. Customer focused. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
We are working with and exciting, growing investment and asset management business who are looking to add to their team in London with an Asset Manager, working across a Central London office portfolio. Working in a small and dynamic team reporting into the Managing Director you will be responsible for driving the performance of the portfolio. What will you do? Working across this active portfolio, you will drive the leasing activity, ensure the assets are well managed and performing week. Pushing for outperformance by delivery on innovative asset management strategies and overseeing the asset business plans. Overseeing third party contractors to ensure efficient property management and building strong and successful working relationships. What will you bring? You will be a self starter who can work effectively and collaboratively in small, close knit team. Asset management and leasing experience, ideally within the Central London office sector. Excellent communicator with the ability to manage third party contractors and build credible working relationships. This is an excellent opportunity for someone to grow their asset management career. If you would like more information or a confidential chat, please get in touch
Apr 03, 2026
Full time
We are working with and exciting, growing investment and asset management business who are looking to add to their team in London with an Asset Manager, working across a Central London office portfolio. Working in a small and dynamic team reporting into the Managing Director you will be responsible for driving the performance of the portfolio. What will you do? Working across this active portfolio, you will drive the leasing activity, ensure the assets are well managed and performing week. Pushing for outperformance by delivery on innovative asset management strategies and overseeing the asset business plans. Overseeing third party contractors to ensure efficient property management and building strong and successful working relationships. What will you bring? You will be a self starter who can work effectively and collaboratively in small, close knit team. Asset management and leasing experience, ideally within the Central London office sector. Excellent communicator with the ability to manage third party contractors and build credible working relationships. This is an excellent opportunity for someone to grow their asset management career. If you would like more information or a confidential chat, please get in touch
A growing investment and asset management business in Greater London is seeking an Asset Manager to oversee their Central London office portfolio. The successful candidate will drive leasing activity, manage assets, and ensure effective property management through collaboration with third party contractors. Ideal for self-starters with asset management and leasing experience looking to enhance their careers. This role offers a dynamic team environment and prospects for career growth.
Apr 03, 2026
Full time
A growing investment and asset management business in Greater London is seeking an Asset Manager to oversee their Central London office portfolio. The successful candidate will drive leasing activity, manage assets, and ensure effective property management through collaboration with third party contractors. Ideal for self-starters with asset management and leasing experience looking to enhance their careers. This role offers a dynamic team environment and prospects for career growth.
About The Role Air Conditioning Engineer We have a fantastic opportunity for a mobile Air Conditioning Engineer to join our team in London! If you're motivated, ambitious, and ready to work as part of a small, dynamic team - we'd love to hear from you. Location: London Permanent 40 Hours per Week Salary: £45,000 per annum Company van provided 25 days plus bank holidays. What You'll Be Doing As an Air Conditioning Engineer, you'll bring at least 3 years' experience in a similar role, backed by relevant qualifications. Your responsibilities will include: Ensuring the highest standards and Salisbury competencies are delivered and demonstrated Delivering Portfolio M&E PPM and minor works Keeping Clients, Customers, and your Team informed with regular updates Contributing to a quality service with a goal of 100% customer satisfaction Providing technical support, advice, and guidance Ensuring best value for money through accurate resource and material checks Reporting performance to your Area Manager Safely delivering all Salisbury works, including those of service partners Producing time and material details for quoting minor works Collaborating with Account Support, Supervisors, Managers, and Sub-Contractors Building strong relationships with Clients, Customers, and colleagues Updating Maximo system via your issued tablet and ensuring accurate timesheets Taking ownership of your sites and delivering exceptional service Covering out-of-hours call-out responsibilities when rostered About You Minimum Qualifications, Certifications and Training required NVQ level 3 in given trade Qualified Air Conditioning Engineer City & Guilds 2079 F-Gas Regulations (Cat1) Essential Knowledge, Skills and Experience for this role Good understanding of modern office software. Experience of working with asset/work management systems such as MAXIMO / CAFM systems on Android tablets. 3 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery 2 years' experience in customer facing outsourcing environment. Background in mobile engineering/property maintenance About The Company At Atlas Workplace Services, we believe great buildings start with great people. That's why we've reimagined facilities management to put people first-those who work in the spaces we care for, and those who deliver our services every day. We're not just another FM provider - we're a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn't just about sharing in the company's performance; it's about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Apr 03, 2026
Full time
About The Role Air Conditioning Engineer We have a fantastic opportunity for a mobile Air Conditioning Engineer to join our team in London! If you're motivated, ambitious, and ready to work as part of a small, dynamic team - we'd love to hear from you. Location: London Permanent 40 Hours per Week Salary: £45,000 per annum Company van provided 25 days plus bank holidays. What You'll Be Doing As an Air Conditioning Engineer, you'll bring at least 3 years' experience in a similar role, backed by relevant qualifications. Your responsibilities will include: Ensuring the highest standards and Salisbury competencies are delivered and demonstrated Delivering Portfolio M&E PPM and minor works Keeping Clients, Customers, and your Team informed with regular updates Contributing to a quality service with a goal of 100% customer satisfaction Providing technical support, advice, and guidance Ensuring best value for money through accurate resource and material checks Reporting performance to your Area Manager Safely delivering all Salisbury works, including those of service partners Producing time and material details for quoting minor works Collaborating with Account Support, Supervisors, Managers, and Sub-Contractors Building strong relationships with Clients, Customers, and colleagues Updating Maximo system via your issued tablet and ensuring accurate timesheets Taking ownership of your sites and delivering exceptional service Covering out-of-hours call-out responsibilities when rostered About You Minimum Qualifications, Certifications and Training required NVQ level 3 in given trade Qualified Air Conditioning Engineer City & Guilds 2079 F-Gas Regulations (Cat1) Essential Knowledge, Skills and Experience for this role Good understanding of modern office software. Experience of working with asset/work management systems such as MAXIMO / CAFM systems on Android tablets. 3 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery 2 years' experience in customer facing outsourcing environment. Background in mobile engineering/property maintenance About The Company At Atlas Workplace Services, we believe great buildings start with great people. That's why we've reimagined facilities management to put people first-those who work in the spaces we care for, and those who deliver our services every day. We're not just another FM provider - we're a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn't just about sharing in the company's performance; it's about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
A dynamic student lettings company is seeking an Asset Manager to enhance relationships with landlords, tenants, and contractors. Responsibilities include managing property inspections, allocating maintenance jobs, and ensuring compliance. The ideal candidate will have strong organizational and communication skills, with experience in asset management preferred. This full-time, permanent position offers competitive salary and a collaborative team environment.
Apr 03, 2026
Full time
A dynamic student lettings company is seeking an Asset Manager to enhance relationships with landlords, tenants, and contractors. Responsibilities include managing property inspections, allocating maintenance jobs, and ensuring compliance. The ideal candidate will have strong organizational and communication skills, with experience in asset management preferred. This full-time, permanent position offers competitive salary and a collaborative team environment.
Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.
Apr 03, 2026
Full time
Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Apr 03, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
