Senior Technical Manager - Residential Development London Who are MCR MCR Property Group is a leading independent real estate investment and development company operating nationally, with offices in London, Manchester, Birmingham and Glasgow. Our core focus is the delivery of new-build and conversion residential and industrial schemes, alongside the active management of a diverse portfolio spanning every major asset class. The business currently controls approximately 7,500 residential plots and commercial and industrial assets valued in excess of £2 billion. As part of our continued expansion, we are seeking motivated, commercially aware and technically strong professionals who are passionate about the built environment and capable of operating at a senior level across multiple developments. Who we are looking for We are currently seeking an experienced Senior Technical Manager to join our team in London, supporting multiple construction sites across the South of England. This is an outstanding opportunity to play a key role within a fast-paced, thriving business at a pivotal stage of growth, offering long-term career development and the chance to work on a diverse pipeline of high-quality projects. This role will sit at the heart of project delivery, acting as the technical lead from early design stages through to completion, ensuring that schemes are compliant, buildable, cost-effective and delivered to the highest standards. As our Senior Technical Manager you will take full responsibility for the coordination and management of architectural and engineering design information, ensuring that all working drawings and technical details are accurate, practical and issued in line with programme requirements. You will manage the full approvals process, securing Building Regulations compliance, NHBC or alternative warranty provider approvals, and all relevant local authority agreements, including highways and drainage consents. You will be responsible for appointing, briefing and managing external consultants, including architects, civil and structural engineers and landscape designers, negotiating fees where appropriate and ensuring their outputs align with the commercial and technical objectives of each project. Alongside this, you will produce and monitor technical delivery programmes and budgets, providing clear progress and cost reporting to the Technical Director or Head of Technical. The role will also involve supporting the land and planning teams during acquisition stages by undertaking technical due diligence and feasibility assessments, reviewing matters such as ground conditions, site constraints and service infrastructure, and identifying potential risks and opportunities at an early stage. You will act as a key point of contact between internal departments, site teams, commercial and sales functions, as well as external stakeholders including local authorities, statutory bodies and utility providers, ensuring strong communication and efficient resolution of technical issues. A strong focus will be placed on buildability, quality and value engineering, with the successful candidate expected to drive practical design solutions that enhance quality while maintaining commercial viability. You will also ensure that all design and construction activity complies fully with CDM Regulations 2015 and wider health and safety legislation, often fulfilling the duties of Principal Designer where required. In addition, you will play a leadership role within the business, mentoring and developing members of the in-house technical team, including Technical Coordinators and Administrators, helping to build capability and consistency across the function. About you Applicants should have significant experience, typically five years or more, in a technical management or technical coordination role within a residential developer, housebuilder or relevant consultancy environment. A strong working knowledge of UK Building Regulations, NHBC standards, planning legislation and associated legal agreements such as Section 106 and Section 278 is essential. Proficiency in AutoCAD and the Microsoft Office suite is required, with experience of Revit or project management platforms considered advantageous. You will bring excellent leadership, organisational and communication skills, with the ability to make sound technical and commercial decisions under pressure. A methodical, detail-driven and proactive approach is essential, along with a genuine ability to collaborate across disciplines and drive projects forward in a structured and professional manner. If you are looking to step into a senior role within an ambitious and expanding property group, working on complex and rewarding developments with clear progression opportunities, we would be delighted to hear from you.
Mar 05, 2026
Full time
Senior Technical Manager - Residential Development London Who are MCR MCR Property Group is a leading independent real estate investment and development company operating nationally, with offices in London, Manchester, Birmingham and Glasgow. Our core focus is the delivery of new-build and conversion residential and industrial schemes, alongside the active management of a diverse portfolio spanning every major asset class. The business currently controls approximately 7,500 residential plots and commercial and industrial assets valued in excess of £2 billion. As part of our continued expansion, we are seeking motivated, commercially aware and technically strong professionals who are passionate about the built environment and capable of operating at a senior level across multiple developments. Who we are looking for We are currently seeking an experienced Senior Technical Manager to join our team in London, supporting multiple construction sites across the South of England. This is an outstanding opportunity to play a key role within a fast-paced, thriving business at a pivotal stage of growth, offering long-term career development and the chance to work on a diverse pipeline of high-quality projects. This role will sit at the heart of project delivery, acting as the technical lead from early design stages through to completion, ensuring that schemes are compliant, buildable, cost-effective and delivered to the highest standards. As our Senior Technical Manager you will take full responsibility for the coordination and management of architectural and engineering design information, ensuring that all working drawings and technical details are accurate, practical and issued in line with programme requirements. You will manage the full approvals process, securing Building Regulations compliance, NHBC or alternative warranty provider approvals, and all relevant local authority agreements, including highways and drainage consents. You will be responsible for appointing, briefing and managing external consultants, including architects, civil and structural engineers and landscape designers, negotiating fees where appropriate and ensuring their outputs align with the commercial and technical objectives of each project. Alongside this, you will produce and monitor technical delivery programmes and budgets, providing clear progress and cost reporting to the Technical Director or Head of Technical. The role will also involve supporting the land and planning teams during acquisition stages by undertaking technical due diligence and feasibility assessments, reviewing matters such as ground conditions, site constraints and service infrastructure, and identifying potential risks and opportunities at an early stage. You will act as a key point of contact between internal departments, site teams, commercial and sales functions, as well as external stakeholders including local authorities, statutory bodies and utility providers, ensuring strong communication and efficient resolution of technical issues. A strong focus will be placed on buildability, quality and value engineering, with the successful candidate expected to drive practical design solutions that enhance quality while maintaining commercial viability. You will also ensure that all design and construction activity complies fully with CDM Regulations 2015 and wider health and safety legislation, often fulfilling the duties of Principal Designer where required. In addition, you will play a leadership role within the business, mentoring and developing members of the in-house technical team, including Technical Coordinators and Administrators, helping to build capability and consistency across the function. About you Applicants should have significant experience, typically five years or more, in a technical management or technical coordination role within a residential developer, housebuilder or relevant consultancy environment. A strong working knowledge of UK Building Regulations, NHBC standards, planning legislation and associated legal agreements such as Section 106 and Section 278 is essential. Proficiency in AutoCAD and the Microsoft Office suite is required, with experience of Revit or project management platforms considered advantageous. You will bring excellent leadership, organisational and communication skills, with the ability to make sound technical and commercial decisions under pressure. A methodical, detail-driven and proactive approach is essential, along with a genuine ability to collaborate across disciplines and drive projects forward in a structured and professional manner. If you are looking to step into a senior role within an ambitious and expanding property group, working on complex and rewarding developments with clear progression opportunities, we would be delighted to hear from you.
Commercial Account Handler - Lutterworth (Office Based) Salary: Up to £38,000 + Benefits Hours: Full Time Office Based Are you an experienced Commercial Account Handler looking to join a friendly, established brokerage where your expertise will be valued? Our client, a reputable insurance broker based in Lutterworth, is seeking a confident and professional Account Handler to support their growing commercial portfolio. This is a fantastic opportunity to take ownership of a varied commercial book, working across renewals, MTAs, and new business, while delivering exceptional service to a loyal and diverse client base. The Role Managing your own portfolio of commercial clients across multiple lines Handling all aspects of renewals, mid-term adjustments (MTAs), and new business enquiries Preparing and issuing accurate documentation in line with FCA requirements Liaising with insurers to negotiate competitive terms Providing first-class client service and resolving queries efficiently Building strong relationships with clients, insurers, and internal colleagues Maintaining accurate records and ensuring compliance with internal processes Key Commercial Lines You'll Handle Property & Liability Commercial Combined Motor Fleet Professional Indemnity / Directors & Officers Trades & SMEs General commercial lines About You Experience as a Commercial Account Handler or Commercial Insurance Administrator Strong understanding of commercial insurance products Experience handling renewals, MTAs, and new business Excellent communication skills and a proactive, client-focused approach Strong organisation and attention to detail Ability to work confidently in an office environment What's on Offer Salary up to £38,000 depending on experience Supportive, welcoming team environment Office-based role in Lutterworth Opportunities for development and progression Stable, reputable brokerage with a strong local presence If you're an experienced Account Handler looking to join a professional, supportive team with a varied commercial portfolio, we'd love to hear from you. Apply today
Mar 05, 2026
Full time
Commercial Account Handler - Lutterworth (Office Based) Salary: Up to £38,000 + Benefits Hours: Full Time Office Based Are you an experienced Commercial Account Handler looking to join a friendly, established brokerage where your expertise will be valued? Our client, a reputable insurance broker based in Lutterworth, is seeking a confident and professional Account Handler to support their growing commercial portfolio. This is a fantastic opportunity to take ownership of a varied commercial book, working across renewals, MTAs, and new business, while delivering exceptional service to a loyal and diverse client base. The Role Managing your own portfolio of commercial clients across multiple lines Handling all aspects of renewals, mid-term adjustments (MTAs), and new business enquiries Preparing and issuing accurate documentation in line with FCA requirements Liaising with insurers to negotiate competitive terms Providing first-class client service and resolving queries efficiently Building strong relationships with clients, insurers, and internal colleagues Maintaining accurate records and ensuring compliance with internal processes Key Commercial Lines You'll Handle Property & Liability Commercial Combined Motor Fleet Professional Indemnity / Directors & Officers Trades & SMEs General commercial lines About You Experience as a Commercial Account Handler or Commercial Insurance Administrator Strong understanding of commercial insurance products Experience handling renewals, MTAs, and new business Excellent communication skills and a proactive, client-focused approach Strong organisation and attention to detail Ability to work confidently in an office environment What's on Offer Salary up to £38,000 depending on experience Supportive, welcoming team environment Office-based role in Lutterworth Opportunities for development and progression Stable, reputable brokerage with a strong local presence If you're an experienced Account Handler looking to join a professional, supportive team with a varied commercial portfolio, we'd love to hear from you. Apply today
Job Title: Receptionist/Administrator Location: Warrington Central (WA2) Salary: 13.50 p/hr Hours: Mon- Fri 08:30/09:00 - 17:00/17:30hrs (flex - 37.5 or 40hrs per week) Contract: Temp - Permanent Our client works in the residential property industry with developments across the UK. Based in Warrington Centre, an exciting opportunity has arisen for an experienced Receptionist/Administrator. You will strive to achieve excellence in day-to-day reception services for their Apartments and Buildings, contribute to a positive customer experience for tenants and visitors, and help to ensure the smooth running of the building. As the Receptionist/Administrator, your duties will be: Greet visitors to the building and direct them as appropriate Log visitors and contractors into and out of the building, providing visitors passes as required Ensure the foyer is always clean and well presented Handle and store incoming parcels and tracking accordingly Handle incoming deliveries and notifying relevant members of the team Liaise positively with security staff updating them with any potential issues or concerns Provide assistance to the property team to: Book cleaners for apartment turnarounds Attend to residents queries Log residents utility readings (electric, water and council tax) and communicate with utility companies Communicate access requirements to residents to facilitate completion of maintenance. Maintain effective records and complete administrative tasks as required including the Active Building portal and Make Ready board Provide regular updates to the Property Manager as required. Assist in conducting viewings of properties to assist the lettings team The successful Receptionist/Administrator will hold the following skills and experiences: Must have a minimum of 1 years experience working in a receptionist/front of house role. Strong professional customer service skills. Excellent organisation skills to ensure all daily tasks are completed Use own initiative to identify and prioritise tasks (knows what urgent v very is important) Proficiency in Microsoft Office software for emails and data entry. Cheerful and friendly attitude. Takes pride in your work and the service you provide. Able to work alone for periods and help the team in busy periods
Mar 05, 2026
Seasonal
Job Title: Receptionist/Administrator Location: Warrington Central (WA2) Salary: 13.50 p/hr Hours: Mon- Fri 08:30/09:00 - 17:00/17:30hrs (flex - 37.5 or 40hrs per week) Contract: Temp - Permanent Our client works in the residential property industry with developments across the UK. Based in Warrington Centre, an exciting opportunity has arisen for an experienced Receptionist/Administrator. You will strive to achieve excellence in day-to-day reception services for their Apartments and Buildings, contribute to a positive customer experience for tenants and visitors, and help to ensure the smooth running of the building. As the Receptionist/Administrator, your duties will be: Greet visitors to the building and direct them as appropriate Log visitors and contractors into and out of the building, providing visitors passes as required Ensure the foyer is always clean and well presented Handle and store incoming parcels and tracking accordingly Handle incoming deliveries and notifying relevant members of the team Liaise positively with security staff updating them with any potential issues or concerns Provide assistance to the property team to: Book cleaners for apartment turnarounds Attend to residents queries Log residents utility readings (electric, water and council tax) and communicate with utility companies Communicate access requirements to residents to facilitate completion of maintenance. Maintain effective records and complete administrative tasks as required including the Active Building portal and Make Ready board Provide regular updates to the Property Manager as required. Assist in conducting viewings of properties to assist the lettings team The successful Receptionist/Administrator will hold the following skills and experiences: Must have a minimum of 1 years experience working in a receptionist/front of house role. Strong professional customer service skills. Excellent organisation skills to ensure all daily tasks are completed Use own initiative to identify and prioritise tasks (knows what urgent v very is important) Proficiency in Microsoft Office software for emails and data entry. Cheerful and friendly attitude. Takes pride in your work and the service you provide. Able to work alone for periods and help the team in busy periods
Commercial Account Handler - Lutterworth (Office Based) Salary: Up to £38,000 + Benefits Hours: Full Time Office Based Are you an experienced Commercial Account Handler looking to join a friendly, established brokerage where your expertise will be valued? Our client, a reputable insurance broker based in Lutterworth, is seeking a confident and professional Account Handler to support their growing commercial portfolio. This is a fantastic opportunity to take ownership of a varied commercial book, working across renewals, MTAs, and new business, while delivering exceptional service to a loyal and diverse client base. The Role Managing your own portfolio of commercial clients across multiple lines Handling all aspects of renewals, mid-term adjustments (MTAs), and new business enquiries Preparing and issuing accurate documentation in line with FCA requirements Liaising with insurers to negotiate competitive terms Providing first-class client service and resolving queries efficiently Building strong relationships with clients, insurers, and internal colleagues Maintaining accurate records and ensuring compliance with internal processes Key Commercial Lines You'll Handle Property & Liability Commercial Combined Motor Fleet Professional Indemnity / Directors & Officers Trades & SMEs General commercial lines About You Experience as a Commercial Account Handler or Commercial Insurance Administrator Strong understanding of commercial insurance products Experience handling renewals, MTAs, and new business Excellent communication skills and a proactive, client-focused approach Strong organisation and attention to detail Ability to work confidently in an office environment What's on Offer Salary up to £38,000 depending on experience Supportive, welcoming team environment Office-based role in Lutterworth Opportunities for development and progression Stable, reputable brokerage with a strong local presence If you're an experienced Account Handler looking to join a professional, supportive team with a varied commercial portfolio, we'd love to hear from you. Apply today
Mar 05, 2026
Full time
Commercial Account Handler - Lutterworth (Office Based) Salary: Up to £38,000 + Benefits Hours: Full Time Office Based Are you an experienced Commercial Account Handler looking to join a friendly, established brokerage where your expertise will be valued? Our client, a reputable insurance broker based in Lutterworth, is seeking a confident and professional Account Handler to support their growing commercial portfolio. This is a fantastic opportunity to take ownership of a varied commercial book, working across renewals, MTAs, and new business, while delivering exceptional service to a loyal and diverse client base. The Role Managing your own portfolio of commercial clients across multiple lines Handling all aspects of renewals, mid-term adjustments (MTAs), and new business enquiries Preparing and issuing accurate documentation in line with FCA requirements Liaising with insurers to negotiate competitive terms Providing first-class client service and resolving queries efficiently Building strong relationships with clients, insurers, and internal colleagues Maintaining accurate records and ensuring compliance with internal processes Key Commercial Lines You'll Handle Property & Liability Commercial Combined Motor Fleet Professional Indemnity / Directors & Officers Trades & SMEs General commercial lines About You Experience as a Commercial Account Handler or Commercial Insurance Administrator Strong understanding of commercial insurance products Experience handling renewals, MTAs, and new business Excellent communication skills and a proactive, client-focused approach Strong organisation and attention to detail Ability to work confidently in an office environment What's on Offer Salary up to £38,000 depending on experience Supportive, welcoming team environment Office-based role in Lutterworth Opportunities for development and progression Stable, reputable brokerage with a strong local presence If you're an experienced Account Handler looking to join a professional, supportive team with a varied commercial portfolio, we'd love to hear from you. Apply today
Commercial Account Handler - Lutterworth (Office Based) Salary: Up to £38,000 + Benefits Hours: Full Time Office Based Are you an experienced Commercial Account Handler looking to join a friendly, established brokerage where your expertise will be valued? Our client, a reputable insurance broker based in Lutterworth, is seeking a confident and professional Account Handler to support their growing commercial portfolio. This is a fantastic opportunity to take ownership of a varied commercial book, working across renewals, MTAs, and new business, while delivering exceptional service to a loyal and diverse client base. The Role Managing your own portfolio of commercial clients across multiple lines Handling all aspects of renewals, mid-term adjustments (MTAs), and new business enquiries Preparing and issuing accurate documentation in line with FCA requirements Liaising with insurers to negotiate competitive terms Providing first-class client service and resolving queries efficiently Building strong relationships with clients, insurers, and internal colleagues Maintaining accurate records and ensuring compliance with internal processes Key Commercial Lines You'll Handle Property & Liability Commercial Combined Motor Fleet Professional Indemnity / Directors & Officers Trades & SMEs General commercial lines About You Experience as a Commercial Account Handler or Commercial Insurance Administrator Strong understanding of commercial insurance products Experience handling renewals, MTAs, and new business Excellent communication skills and a proactive, client-focused approach Strong organisation and attention to detail Ability to work confidently in an office environment What's on Offer Salary up to £38,000 depending on experience Supportive, welcoming team environment Office-based role in Lutterworth Opportunities for development and progression Stable, reputable brokerage with a strong local presence If you're an experienced Account Handler looking to join a professional, supportive team with a varied commercial portfolio, we'd love to hear from you. Apply today
Mar 05, 2026
Full time
Commercial Account Handler - Lutterworth (Office Based) Salary: Up to £38,000 + Benefits Hours: Full Time Office Based Are you an experienced Commercial Account Handler looking to join a friendly, established brokerage where your expertise will be valued? Our client, a reputable insurance broker based in Lutterworth, is seeking a confident and professional Account Handler to support their growing commercial portfolio. This is a fantastic opportunity to take ownership of a varied commercial book, working across renewals, MTAs, and new business, while delivering exceptional service to a loyal and diverse client base. The Role Managing your own portfolio of commercial clients across multiple lines Handling all aspects of renewals, mid-term adjustments (MTAs), and new business enquiries Preparing and issuing accurate documentation in line with FCA requirements Liaising with insurers to negotiate competitive terms Providing first-class client service and resolving queries efficiently Building strong relationships with clients, insurers, and internal colleagues Maintaining accurate records and ensuring compliance with internal processes Key Commercial Lines You'll Handle Property & Liability Commercial Combined Motor Fleet Professional Indemnity / Directors & Officers Trades & SMEs General commercial lines About You Experience as a Commercial Account Handler or Commercial Insurance Administrator Strong understanding of commercial insurance products Experience handling renewals, MTAs, and new business Excellent communication skills and a proactive, client-focused approach Strong organisation and attention to detail Ability to work confidently in an office environment What's on Offer Salary up to £38,000 depending on experience Supportive, welcoming team environment Office-based role in Lutterworth Opportunities for development and progression Stable, reputable brokerage with a strong local presence If you're an experienced Account Handler looking to join a professional, supportive team with a varied commercial portfolio, we'd love to hear from you. Apply today
We are a delighted to be recruiting for an Administrator for one of our Well-established clients based in South Shore Blackpool. This role is an easy commute from Lytham, ST Annes, Kirkham, Blackpool, Bispham, Hambleton and Cleveleys. Administrator Salary: £26.500 + Bonuses Administrator Hours: 9am-5:30pm Monday- Friday Administrator company benefits: 25 Holiday + bank holidays Onsite parking Pension Scheme Your responsibilities as an Administrator will include: Managing Properties proactively, aligning with client service level agreements. Liaising with clients in line with the customer service standards. Coordination with external parties to documentation, Reviewing information from third parties and to create recommendations. Recommending solutions and communicating them in a timely and professional manner. Responding to emails and written communications promptly. Maintaining accurate property records with detailed information. What we are looking for in an Administrator: Excellent communication skills Exceptional organisational skills Customer-focused mindset. Keen attention to detail. IT literate If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Mar 04, 2026
Full time
We are a delighted to be recruiting for an Administrator for one of our Well-established clients based in South Shore Blackpool. This role is an easy commute from Lytham, ST Annes, Kirkham, Blackpool, Bispham, Hambleton and Cleveleys. Administrator Salary: £26.500 + Bonuses Administrator Hours: 9am-5:30pm Monday- Friday Administrator company benefits: 25 Holiday + bank holidays Onsite parking Pension Scheme Your responsibilities as an Administrator will include: Managing Properties proactively, aligning with client service level agreements. Liaising with clients in line with the customer service standards. Coordination with external parties to documentation, Reviewing information from third parties and to create recommendations. Recommending solutions and communicating them in a timely and professional manner. Responding to emails and written communications promptly. Maintaining accurate property records with detailed information. What we are looking for in an Administrator: Excellent communication skills Exceptional organisational skills Customer-focused mindset. Keen attention to detail. IT literate If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Customer Service Administrator Property Surveys £13 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). Professionally present and sell our services to secure bookings. Issue clear, accurate confirmation emails outlining scope, price and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor each instruction through to completion. Maintain accurate CRM records. Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: Coordinate property access with vendors and selling agents. Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. Apply logical route planning and geographic awareness to maximise productivity. Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. Maintain high standards of communication and professionalism. Business Development: Build and maintain relationships with local estate agents. Secure direct instructions from agents and their clients. Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: Preferably has experience in property, residential sales, or homebuyer surveys. Is commercially aware and confident in selling professional services. Has strong organisational and logistical planning skills. Is personable, articulate and detail focused. Has a positive, proactive can-do mindset. Is ambitious and motivated to help build a growing business. Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: Maintaining full Surveyor diaries. Securing repeat business from agents. Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business.
Mar 04, 2026
Contractor
Customer Service Administrator Property Surveys £13 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). Professionally present and sell our services to secure bookings. Issue clear, accurate confirmation emails outlining scope, price and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor each instruction through to completion. Maintain accurate CRM records. Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: Coordinate property access with vendors and selling agents. Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. Apply logical route planning and geographic awareness to maximise productivity. Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. Maintain high standards of communication and professionalism. Business Development: Build and maintain relationships with local estate agents. Secure direct instructions from agents and their clients. Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: Preferably has experience in property, residential sales, or homebuyer surveys. Is commercially aware and confident in selling professional services. Has strong organisational and logistical planning skills. Is personable, articulate and detail focused. Has a positive, proactive can-do mindset. Is ambitious and motivated to help build a growing business. Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: Maintaining full Surveyor diaries. Securing repeat business from agents. Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business.
This well-established, international private client firm provides specialist corporate and fiduciary services to high-net-worth individuals with complex, asset-owning structures, including aircraft, marine assets, property and other investments. With over 40 years' experience and a strong reputation in regulated corporate services , the business delivers tailored, compliant solutions across multiple click apply for full job details
Mar 04, 2026
Full time
This well-established, international private client firm provides specialist corporate and fiduciary services to high-net-worth individuals with complex, asset-owning structures, including aircraft, marine assets, property and other investments. With over 40 years' experience and a strong reputation in regulated corporate services , the business delivers tailored, compliant solutions across multiple click apply for full job details
Job Title: Customer Service Claims Handler Location: Liverpool Salary: £25,877 to £32,702 Plus up a performance related bonus of £1500 per year, £375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies. Effective file and portfolio management. Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK andreached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.
Mar 04, 2026
Full time
Job Title: Customer Service Claims Handler Location: Liverpool Salary: £25,877 to £32,702 Plus up a performance related bonus of £1500 per year, £375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies. Effective file and portfolio management. Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK andreached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.
We re delighted to be partnering with our Horley -based client in their search for a Billings and Data Administrator to join their growing team. This is an exciting opportunity for someone with strong analytical skills and a passion for problem-solving to play a key role in delivering high-quality data and customer support within a fast-paced, collaborative environment. Location: Horley (Hybrid working available after training minimum 2 days in the office) Salary: £24,000 £25,000 Hours: Monday to Friday, 9am 5pm (35 hours per week) About the Role: We re looking for a detail-driven, analytical professional to join Bureau team playing a key role in managing client relationships, analysing energy and cost data, and delivering high-quality reporting and support. If you re passionate about problem-solving, process improvement, and turning data into insights, this role is for you! Key Responsibilities: As a Billings and Data Administrator (Bureau Analyst), you will: Manage and support client relationships, attending meetings, running calls, and presenting data confidently. Investigate and resolve errors or anomalies in client energy and cost data. Produce and analyse Energy & Cost Verification reports, escalating discrepancies when necessary. Liaise with suppliers and clients to resolve queries and disputes to a high standard. Support the onboarding of new clients into Bureau Services. Proactively identify risks and escalate where appropriate. Maintain property and tariff data accurately within client databases. Creatively use Excel and other systems to present, analyse, and compare complex data. Demonstrate ownership of tasks and bring initiative to projects. Contribute to process improvements and help shape new procedures. Deliver consistently high-quality, accurate work in line with performance targets. What You ll Bring: Strong analytical and problem-solving skills with excellent attention to detail. Intermediate knowledge with Excel Word and Outlook. Clear and professional communicator, both written and verbal. Organised and able to manage high workloads while meeting deadlines. Customer-focused with the ability to resolve queries and build strong relationships. A proactive team player who is also confident working independently. Experience in data analysis, energy, utilities, or financial services is desirable, as is knowledge of tariffs, billing, or supplier dispute management. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Mar 04, 2026
Full time
We re delighted to be partnering with our Horley -based client in their search for a Billings and Data Administrator to join their growing team. This is an exciting opportunity for someone with strong analytical skills and a passion for problem-solving to play a key role in delivering high-quality data and customer support within a fast-paced, collaborative environment. Location: Horley (Hybrid working available after training minimum 2 days in the office) Salary: £24,000 £25,000 Hours: Monday to Friday, 9am 5pm (35 hours per week) About the Role: We re looking for a detail-driven, analytical professional to join Bureau team playing a key role in managing client relationships, analysing energy and cost data, and delivering high-quality reporting and support. If you re passionate about problem-solving, process improvement, and turning data into insights, this role is for you! Key Responsibilities: As a Billings and Data Administrator (Bureau Analyst), you will: Manage and support client relationships, attending meetings, running calls, and presenting data confidently. Investigate and resolve errors or anomalies in client energy and cost data. Produce and analyse Energy & Cost Verification reports, escalating discrepancies when necessary. Liaise with suppliers and clients to resolve queries and disputes to a high standard. Support the onboarding of new clients into Bureau Services. Proactively identify risks and escalate where appropriate. Maintain property and tariff data accurately within client databases. Creatively use Excel and other systems to present, analyse, and compare complex data. Demonstrate ownership of tasks and bring initiative to projects. Contribute to process improvements and help shape new procedures. Deliver consistently high-quality, accurate work in line with performance targets. What You ll Bring: Strong analytical and problem-solving skills with excellent attention to detail. Intermediate knowledge with Excel Word and Outlook. Clear and professional communicator, both written and verbal. Organised and able to manage high workloads while meeting deadlines. Customer-focused with the ability to resolve queries and build strong relationships. A proactive team player who is also confident working independently. Experience in data analysis, energy, utilities, or financial services is desirable, as is knowledge of tariffs, billing, or supplier dispute management. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
About Us Join a dynamic and professional team where your expertise in administration will make a real impact. We are seeking a Housekeeping Administrator to provide efficient and effective administrative support to the housekeeping department, ensuring smooth operations and contributing to the overall success of the housekeeping services. The Role As a Housekeeping Administrator, you will play a vital role in maintaining the efficiency of the housekeeping department. You will be responsible for processing timesheets, managing stock levels, handling purchase orders, and ensuring all administrative tasks are completed to a high standard. Key Responsibilities Process weekly timesheets, attendance sheets, and update files efficiently. Record leave and sick days, ensuring forms are completed and the holiday rota is up to date. Process purchase orders, purchase requests, and invoices in systems such as Workday, and monitor their progress. Ensure drivers monitor stock levels weekly and reorder chemical and toiletry supplies as needed. Manage the tagging and organisation of office keys and handle the distribution of keys to authorised personnel. Prepare and balance petty cash requests, managing the housekeeping petty cash float. Maintain and update office forms, stationery, and whiteboards, ensuring they are readily available and accurate. Distribute post from properties to relevant departments and manage uniform orders for housekeepers. Assist the Housekeeping Manager with checking invoices and handling supervisory office duties during the high season. Report maintenance issues to the Property Department and manage food orders as required. Keep the office and storerooms tidy and organised. What We're Looking For We are seeking a professional with: Previous administrative and reception experience (Essential). Competence in using computer packages, including Microsoft Office (Essential). Proficiency with office equipment (printers, scanners, photocopiers) (Essential). Basic knowledge of accounts (Desirable). What We Offer A supportive and professional work environment. Opportunities for training and career development. Competitive salary and benefits package. Apply Today! If you are an experienced and detail-oriented Housekeeping Administrator looking for a role where you can make a difference, we'd love to hear from you. Join us and be part of an exceptional team in Surrey!
Mar 04, 2026
Full time
About Us Join a dynamic and professional team where your expertise in administration will make a real impact. We are seeking a Housekeeping Administrator to provide efficient and effective administrative support to the housekeeping department, ensuring smooth operations and contributing to the overall success of the housekeeping services. The Role As a Housekeeping Administrator, you will play a vital role in maintaining the efficiency of the housekeeping department. You will be responsible for processing timesheets, managing stock levels, handling purchase orders, and ensuring all administrative tasks are completed to a high standard. Key Responsibilities Process weekly timesheets, attendance sheets, and update files efficiently. Record leave and sick days, ensuring forms are completed and the holiday rota is up to date. Process purchase orders, purchase requests, and invoices in systems such as Workday, and monitor their progress. Ensure drivers monitor stock levels weekly and reorder chemical and toiletry supplies as needed. Manage the tagging and organisation of office keys and handle the distribution of keys to authorised personnel. Prepare and balance petty cash requests, managing the housekeeping petty cash float. Maintain and update office forms, stationery, and whiteboards, ensuring they are readily available and accurate. Distribute post from properties to relevant departments and manage uniform orders for housekeepers. Assist the Housekeeping Manager with checking invoices and handling supervisory office duties during the high season. Report maintenance issues to the Property Department and manage food orders as required. Keep the office and storerooms tidy and organised. What We're Looking For We are seeking a professional with: Previous administrative and reception experience (Essential). Competence in using computer packages, including Microsoft Office (Essential). Proficiency with office equipment (printers, scanners, photocopiers) (Essential). Basic knowledge of accounts (Desirable). What We Offer A supportive and professional work environment. Opportunities for training and career development. Competitive salary and benefits package. Apply Today! If you are an experienced and detail-oriented Housekeeping Administrator looking for a role where you can make a difference, we'd love to hear from you. Join us and be part of an exceptional team in Surrey!
Contract Support Administrator - Glasgow City Center - Salary up to 30,000 DOE CBW are looking for a Contract Support Administrator to work with a leading facilities company based in the City Center of Glasgow. Your main duties consist of supporting the Commercial Team with financial administration, contract administration, and day-to-day operational support. This role is ideal for someone with strong organisational skills and experience in a commercial or financial environment. Key Responsibilities: Liaising between internal teams and client helpdesk's for updates and closure of nationwide planned and reactive tasks. Providing information to account/ contract manager and client teams for regular reporting. Organising accommodations and site permits. Maintaining client portals, ensuring certification and paperwork is received and uploaded. Assisting account/contracts manager with production of quotations. Ordering of materials, equipment, and stock control. Liaising with internal planning team for scheduling and booking of engineers. Support the team with day-to-day administrative tasks, handling documentation, correspondence, and general enquiries. Liaise with suppliers to resolve billing issues and assist with financial administration. Apply schedules to generate pricing for reactive works and small project quotations. Compile and submit client applications and reports in accordance with contractual guidelines. Check and validate all financial submissions to ensure accuracy and compliance. Review and approve purchase orders and invoices from subcontractors. Work closely with Engineering teams and Helpdesk Administrators to maintain effective service delivery. Create purchase order requests and record goods received. Produce monthly client invoices and ensure financial records are kept up to date. Person Specification: Strong administrative and organisational skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software. Ability to manage multiple tasks and prioritise workload effectively. Experience in working within a Facilities Management environment (preferred). Previous experience in an administrative role, ideally within FM or a similar environment (Essential). Familiarity with FM operations, property management, or building maintenance (advantageous). Strong IT skills and experience working with databases and reporting systems. Salary & Benefits: Salary up to 30,000 DOE 25 days annual leave plus bank holidays. Generous workplace pension scheme. Training, development & progression opportunities. Monday to Friday 8am - 5pm office based.
Mar 04, 2026
Full time
Contract Support Administrator - Glasgow City Center - Salary up to 30,000 DOE CBW are looking for a Contract Support Administrator to work with a leading facilities company based in the City Center of Glasgow. Your main duties consist of supporting the Commercial Team with financial administration, contract administration, and day-to-day operational support. This role is ideal for someone with strong organisational skills and experience in a commercial or financial environment. Key Responsibilities: Liaising between internal teams and client helpdesk's for updates and closure of nationwide planned and reactive tasks. Providing information to account/ contract manager and client teams for regular reporting. Organising accommodations and site permits. Maintaining client portals, ensuring certification and paperwork is received and uploaded. Assisting account/contracts manager with production of quotations. Ordering of materials, equipment, and stock control. Liaising with internal planning team for scheduling and booking of engineers. Support the team with day-to-day administrative tasks, handling documentation, correspondence, and general enquiries. Liaise with suppliers to resolve billing issues and assist with financial administration. Apply schedules to generate pricing for reactive works and small project quotations. Compile and submit client applications and reports in accordance with contractual guidelines. Check and validate all financial submissions to ensure accuracy and compliance. Review and approve purchase orders and invoices from subcontractors. Work closely with Engineering teams and Helpdesk Administrators to maintain effective service delivery. Create purchase order requests and record goods received. Produce monthly client invoices and ensure financial records are kept up to date. Person Specification: Strong administrative and organisational skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software. Ability to manage multiple tasks and prioritise workload effectively. Experience in working within a Facilities Management environment (preferred). Previous experience in an administrative role, ideally within FM or a similar environment (Essential). Familiarity with FM operations, property management, or building maintenance (advantageous). Strong IT skills and experience working with databases and reporting systems. Salary & Benefits: Salary up to 30,000 DOE 25 days annual leave plus bank holidays. Generous workplace pension scheme. Training, development & progression opportunities. Monday to Friday 8am - 5pm office based.
Conveyancing Administrator - Bedford - £24k - £25k Job description We are seeking a dedicated and detail-oriented Conveyancing Administrator to join our clients Bedford team. These roles play a crucial part of the team. Supporting our clients Case Handlers and Assistant Case Handlers in managing property transactions efficiently and effectively. Key Responsibilities of both roles: Assist Case Handlers in preparing legal documents, including contracts, Transfers and completion statements. Liaise with clients, solicitors, estate agents, and other stakeholders to gather necessary information and provide updates on transaction progress. Manage administrative tasks, such as file maintenance, chasing third parties for information and document filing. File opening: entering details accurately onto the case management system, obtaining all documents and information from clients to ensure the file is ready to be handed over to the Case Handler. Assist in coordinating property exchanges and completions, ensuring all relevant parties are informed and paperwork is completed accurately. Conduct due diligence checks on properties, including verifying ownership, checking for restrictions or easements, and ensuring compliance with legal requirements. Maintain compliance with regulatory requirements and company policies throughout the conveyancing process. Provide general support to the conveyancing team as required. Qualifications and Skills: Previous experience in a conveyancing or legal environment is preferred but not essential. Excellent organisational skills and attention to detail. Strong communication and interpersonal abilities. Ability to work well under pressure and meet tight deadlines. A proactive approach to problem-solving and ability to work both independently and as part of a team. Commitment to maintaining confidentiality and upholding professional standards.
Mar 04, 2026
Full time
Conveyancing Administrator - Bedford - £24k - £25k Job description We are seeking a dedicated and detail-oriented Conveyancing Administrator to join our clients Bedford team. These roles play a crucial part of the team. Supporting our clients Case Handlers and Assistant Case Handlers in managing property transactions efficiently and effectively. Key Responsibilities of both roles: Assist Case Handlers in preparing legal documents, including contracts, Transfers and completion statements. Liaise with clients, solicitors, estate agents, and other stakeholders to gather necessary information and provide updates on transaction progress. Manage administrative tasks, such as file maintenance, chasing third parties for information and document filing. File opening: entering details accurately onto the case management system, obtaining all documents and information from clients to ensure the file is ready to be handed over to the Case Handler. Assist in coordinating property exchanges and completions, ensuring all relevant parties are informed and paperwork is completed accurately. Conduct due diligence checks on properties, including verifying ownership, checking for restrictions or easements, and ensuring compliance with legal requirements. Maintain compliance with regulatory requirements and company policies throughout the conveyancing process. Provide general support to the conveyancing team as required. Qualifications and Skills: Previous experience in a conveyancing or legal environment is preferred but not essential. Excellent organisational skills and attention to detail. Strong communication and interpersonal abilities. Ability to work well under pressure and meet tight deadlines. A proactive approach to problem-solving and ability to work both independently and as part of a team. Commitment to maintaining confidentiality and upholding professional standards.
Patent Administrator - London Our client is a leading intellectual property firm with a strong reputation for technical excellence, collaboration and an inclusive culture. The firm is well known for investing in its people, supporting wellbeing and offering a genuinely supportive environment for IP professionals. The Role This is a key opportunity to join a well-established Records & Formalities team, supporting patent work from first filing through to grant. Working closely with attorneys and senior team members, the role plays a vital part in ensuring accuracy, compliance and smooth case progression across a busy patent practice. Key Responsibilities Distributing incoming correspondence and filings (rota-based) Docketing deadlines and maintaining accurate case records Entering new patent cases onto the IP system Checking and filing EP, PCT, GB and opposition applications Filing via EP 2.0, My EPO and ePCT Performing formalities checks on EPO, WIPO and UKIPO correspondence Liaising with attorneys on patent queries and updates Processing client instruction changes and online fee payments Producing filing estimates and completing post-filing checks Supporting and training junior team members Requirements Experience in a patent records or formalities role within an IP environment Strong understanding of patent procedures Experience using Inprotech Excellent attention to detail and deadline management Confident communicator with strong organisational skills Strong Microsoft Office skills CIPA Administration Certificate desirable but not essential
Mar 04, 2026
Full time
Patent Administrator - London Our client is a leading intellectual property firm with a strong reputation for technical excellence, collaboration and an inclusive culture. The firm is well known for investing in its people, supporting wellbeing and offering a genuinely supportive environment for IP professionals. The Role This is a key opportunity to join a well-established Records & Formalities team, supporting patent work from first filing through to grant. Working closely with attorneys and senior team members, the role plays a vital part in ensuring accuracy, compliance and smooth case progression across a busy patent practice. Key Responsibilities Distributing incoming correspondence and filings (rota-based) Docketing deadlines and maintaining accurate case records Entering new patent cases onto the IP system Checking and filing EP, PCT, GB and opposition applications Filing via EP 2.0, My EPO and ePCT Performing formalities checks on EPO, WIPO and UKIPO correspondence Liaising with attorneys on patent queries and updates Processing client instruction changes and online fee payments Producing filing estimates and completing post-filing checks Supporting and training junior team members Requirements Experience in a patent records or formalities role within an IP environment Strong understanding of patent procedures Experience using Inprotech Excellent attention to detail and deadline management Confident communicator with strong organisational skills Strong Microsoft Office skills CIPA Administration Certificate desirable but not essential
An experienced Insurance Claims Administrator/Claims Handler is required to join a firm of Specialists in Disaster recovery and restoration who are part of a reputable Loss Adjusters. You will join busy team where you will be offered hybrid or office-based working depending on your individual circumstances, free parking is available. Progression and career development is actively encouraged with the opportunity to be offered support towards Industry Qualifications. Key responsibilities: You will handle Property Insurance related cases from first point of contact for new cases to conclusion and invoicing. You will communicate with customers and instruct clients over the telephone and in writing. You will allocate contractors and manage building repair, restoration and other suppliers, proactively guiding claims through to settlement. Responding effectively to technical queries, issues and complaints. Review and update compliance records as required. Proactively handle claims on a delegated authority basis from Insurers dealing with all general perils including, fire, floods, storm damage etc. About you: Experienced working with Insurance Claims Exceptional communication skills being able to liaise with Insurers, Policyholders, Contractors and Loss Adjusters Comfortable working within a small team and be office based Computer literate
Mar 04, 2026
Full time
An experienced Insurance Claims Administrator/Claims Handler is required to join a firm of Specialists in Disaster recovery and restoration who are part of a reputable Loss Adjusters. You will join busy team where you will be offered hybrid or office-based working depending on your individual circumstances, free parking is available. Progression and career development is actively encouraged with the opportunity to be offered support towards Industry Qualifications. Key responsibilities: You will handle Property Insurance related cases from first point of contact for new cases to conclusion and invoicing. You will communicate with customers and instruct clients over the telephone and in writing. You will allocate contractors and manage building repair, restoration and other suppliers, proactively guiding claims through to settlement. Responding effectively to technical queries, issues and complaints. Review and update compliance records as required. Proactively handle claims on a delegated authority basis from Insurers dealing with all general perils including, fire, floods, storm damage etc. About you: Experienced working with Insurance Claims Exceptional communication skills being able to liaise with Insurers, Policyholders, Contractors and Loss Adjusters Comfortable working within a small team and be office based Computer literate
CHIEF EXECUTIVE OFFICER (CEO) Location: Mostly at the Saïd Foundation office in central London, with some scope for remote working. Occasional international travel to the Levant region where deemed safe. Responsible to: The Chairman and Board of Trustees. Line management: Scholarships Programme Manager, Financial Controller, Finance and Programme Administrator. Salary: £80,000 - £85,000 pro rata. Job type: Part-time (three days a week), permanent. ABOUT THE ROLE We are looking for an experienced organisational manager, who will mentor our small and highly motivated team and bring proven expertise around financial and people management and governance as well as of building relationships with different stakeholders and providing strong accountability to charity trustees. You will have an understanding of the Levant region of the Middle East, a commitment to bridge building and respect across cultures and a conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society. Our outgoing CEO originally came to the UK as a Saïd Foundation Scholar to study at Oxford University and has worked for the Foundation for over six years. He is leaving to return to Syria. We are looking for an experienced manager to carry on his work in leading our team, maintaining close relationships with our Trustees, partners and students and ensuring that the Foundation's programmes are run to the highest standards. ABOUT THE SAÏD FOUNDATION The Saïd Foundation was established as a non-sectarian and non-political charity in 1982 by Wafic and Rosemary Saïd to bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region of the Middle East and on the UK, and on education as a powerful tool to make change. It is governed by a Board of Trustees and the Board's Student, Projects, Audit and Investments Committees. Khaled Saïd has just become Chair of the Board. Since 1984, our longest-standing programme, the Scholarships Programme, has offered opportunities to outstanding individuals with leadership potential to be drivers of positive change within our target countries of Syria, Jordan, Lebanon and Palestine. It brings these change agents to the UK to study for Master's degrees at exceptional universities and maintains close contact with them during their studies and beyond. Our amazing community of over 700 alumni have gone on to become outstanding leaders in many fields and to build bridges and respect across cultures. The Foundation's founder, Wafic Saïd, is also the founder of Oxford University's Saïd Business School, now one of the world's leading business schools. The Saïd Business School Foundation (SBSF), also an English charity, was established in 1998 to support the development of the School in its pursuit of excellence. Its Strategic Development Fund provides grants in support of initiatives that will have strategic value to the development of the School. SBSF is funded and administered by the Saïd Foundation. The Foundation's humanitarian work has responded to the shifting needs of the region over immensely challenging times. Since 2011, it has focused on supporting Syrian refugee communities in Lebanon and Jordan through grants to major international non-governmental organisations. Most recently, it has provided support for Gazan children orphaned by the destruction of their homeland. Before the conflict in Syria began, the Foundation ran a capacity-building programme across the country for those working to support Syria's disabled children. It helped to set up a sister organisation in Syria, the Saïd Foundation for Development, which will take forward future work in Syria and is now considering how to support the needs of a post-Assad Syria. In recent years, the Foundation has also worked to promote better health outcomes for people everywhere by making grants to innovative and impactful projects at world-leading medical research institutions based in the UK and known to the Saïd family. JOB DESCRIPTION Job purpose: To lead a small, motivated team in the best-practice implementation, monitoring and evaluation of the Foundation's programmes and grants and to build strong relationships with the Foundation's Trustees, partners and scholars. Responsibilities: 1. Programme and grant management a) To oversee the management of the scholarships programme, ensuring the selection of outstanding students from the Levant region and the Foundation's duty of care to them while they are in the UK. b) To oversee the Foundation's grant-making programmes, ensuring that grants agreed by the Trustees are informed by rigorous due diligence and are monitored effectively. c) To provide guidance as necessary to the Board and staff of the Saïd Foundation for Development in Syria on governance and project management matters. d) To oversee the evaluation of the scholarships programme periodically, and grant-funded projects as necessary, to ensure they achieve their intended objectives and apply learning to their improvement. 2. Organisation and staff management a) To devise and implement annual plans for implementation of the Foundation's work, define the level and timing of human and other resources required to deliver the plans and develop key performance indicators to report progress against plans to the Board. b) To foster a supportive work culture, managing staff in line with best human resource practice and ensuring high levels of motivation and strong performance. c) To recruit staff, when necessary. d) To oversee the effective operation of all office systems, including IT and the scholarships platform and database, and introduce improvements (for example, in the use of AI). e) To ensure that health and safety aspects are taken into account appropriately when the Foundation's staff, students and Trustees are travelling in connection with the Foundation's activities. 3. Governance and Trustees a) To meet regularly with the Chairman to ensure he is fully informed of developments and to support planning for Board and Committee deliberations. b) To engage Trustees actively, drawing on their expertise to enhance the work of the Foundation, and report to them regularly on the Foundation's work. c) With the help of other staff, to make recommendations to the Foundation's Committees on their focus areas and ensure high quality papers for Board and Committee meetings and timely follow up of action points. d) To remain up to date with developments in charity governance and regulation to ensure that the Foundation follows best practice and is compliant with regulations. e) To identify key risks to the Foundation's funding, operation and reputation, ensuring that controls are in place for their mitigation and their inclusion in the risk register. 4. Financial, accounting and investment matters (with the Financial Controller) a) To ensure that accurate annual budgets for the Foundation's programmes, staff, administration and property management costs are approved by the Trustees and that cash flow projections support decision-making on the timely funding of the Foundation. b) To ensure that monthly management accounts and annual statutory accounts provide all necessary information for accountability and management purposes. c) To oversee rigorous internal controls for the Foundation's payments and receipts. d) To support the Investment Committee in ensuring the effective management and secure custody of the Foundation's financial and property assets and monitoring of the performance of these investments. 5. Saïd Business School Foundation (SBSF) a) To ensure that all Strategic Development Fund (and other) grants meet the objectives agreed with the School and monitor the impact of the grants through the School's reporting. b) To oversee high-quality reporting to SBSF's Board of Directors and its Committees including on the overall development and performance of the School. c) To monitor the continuing fulfilment of undertakings made to SBSF by Oxford University so that any departure from these undertakings can be assessed by the Board. d) To ensure that all SBSF's accounting and other regulatory requirements are met. 6. Representing the Foundation a) To represent the Foundation externally at events and meetings and ensure that its own events provide a warm, welcoming and inspiring experience for invitees. b) To build enduring relationships of trust with existing and new partners. c) To ensure that the Foundation's engagement with its students and alumni creates a strong sense of belonging to the Saïd Foundation "family". PERSON SPECIFICATION Knowledge, skills and experience Essential a) Strong relationship building skills with a wide range of people (such as Trustees, partners and students). b) Experience of managing, motivating and mentoring a team to achieve their potential. c) Excellent and engaging communications and presentation skills, in person and in writing. d) Strong experience of the UK charity sector and charity regulation and governance. e) Proven experience in budget setting, financial planning, and financial management. f) Excellent organisation and management skills, with the ability to manage a number of tasks at the same time. g) An understanding, and personal experience, of the Levant region of the Middle East click apply for full job details
Mar 04, 2026
Full time
CHIEF EXECUTIVE OFFICER (CEO) Location: Mostly at the Saïd Foundation office in central London, with some scope for remote working. Occasional international travel to the Levant region where deemed safe. Responsible to: The Chairman and Board of Trustees. Line management: Scholarships Programme Manager, Financial Controller, Finance and Programme Administrator. Salary: £80,000 - £85,000 pro rata. Job type: Part-time (three days a week), permanent. ABOUT THE ROLE We are looking for an experienced organisational manager, who will mentor our small and highly motivated team and bring proven expertise around financial and people management and governance as well as of building relationships with different stakeholders and providing strong accountability to charity trustees. You will have an understanding of the Levant region of the Middle East, a commitment to bridge building and respect across cultures and a conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society. Our outgoing CEO originally came to the UK as a Saïd Foundation Scholar to study at Oxford University and has worked for the Foundation for over six years. He is leaving to return to Syria. We are looking for an experienced manager to carry on his work in leading our team, maintaining close relationships with our Trustees, partners and students and ensuring that the Foundation's programmes are run to the highest standards. ABOUT THE SAÏD FOUNDATION The Saïd Foundation was established as a non-sectarian and non-political charity in 1982 by Wafic and Rosemary Saïd to bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region of the Middle East and on the UK, and on education as a powerful tool to make change. It is governed by a Board of Trustees and the Board's Student, Projects, Audit and Investments Committees. Khaled Saïd has just become Chair of the Board. Since 1984, our longest-standing programme, the Scholarships Programme, has offered opportunities to outstanding individuals with leadership potential to be drivers of positive change within our target countries of Syria, Jordan, Lebanon and Palestine. It brings these change agents to the UK to study for Master's degrees at exceptional universities and maintains close contact with them during their studies and beyond. Our amazing community of over 700 alumni have gone on to become outstanding leaders in many fields and to build bridges and respect across cultures. The Foundation's founder, Wafic Saïd, is also the founder of Oxford University's Saïd Business School, now one of the world's leading business schools. The Saïd Business School Foundation (SBSF), also an English charity, was established in 1998 to support the development of the School in its pursuit of excellence. Its Strategic Development Fund provides grants in support of initiatives that will have strategic value to the development of the School. SBSF is funded and administered by the Saïd Foundation. The Foundation's humanitarian work has responded to the shifting needs of the region over immensely challenging times. Since 2011, it has focused on supporting Syrian refugee communities in Lebanon and Jordan through grants to major international non-governmental organisations. Most recently, it has provided support for Gazan children orphaned by the destruction of their homeland. Before the conflict in Syria began, the Foundation ran a capacity-building programme across the country for those working to support Syria's disabled children. It helped to set up a sister organisation in Syria, the Saïd Foundation for Development, which will take forward future work in Syria and is now considering how to support the needs of a post-Assad Syria. In recent years, the Foundation has also worked to promote better health outcomes for people everywhere by making grants to innovative and impactful projects at world-leading medical research institutions based in the UK and known to the Saïd family. JOB DESCRIPTION Job purpose: To lead a small, motivated team in the best-practice implementation, monitoring and evaluation of the Foundation's programmes and grants and to build strong relationships with the Foundation's Trustees, partners and scholars. Responsibilities: 1. Programme and grant management a) To oversee the management of the scholarships programme, ensuring the selection of outstanding students from the Levant region and the Foundation's duty of care to them while they are in the UK. b) To oversee the Foundation's grant-making programmes, ensuring that grants agreed by the Trustees are informed by rigorous due diligence and are monitored effectively. c) To provide guidance as necessary to the Board and staff of the Saïd Foundation for Development in Syria on governance and project management matters. d) To oversee the evaluation of the scholarships programme periodically, and grant-funded projects as necessary, to ensure they achieve their intended objectives and apply learning to their improvement. 2. Organisation and staff management a) To devise and implement annual plans for implementation of the Foundation's work, define the level and timing of human and other resources required to deliver the plans and develop key performance indicators to report progress against plans to the Board. b) To foster a supportive work culture, managing staff in line with best human resource practice and ensuring high levels of motivation and strong performance. c) To recruit staff, when necessary. d) To oversee the effective operation of all office systems, including IT and the scholarships platform and database, and introduce improvements (for example, in the use of AI). e) To ensure that health and safety aspects are taken into account appropriately when the Foundation's staff, students and Trustees are travelling in connection with the Foundation's activities. 3. Governance and Trustees a) To meet regularly with the Chairman to ensure he is fully informed of developments and to support planning for Board and Committee deliberations. b) To engage Trustees actively, drawing on their expertise to enhance the work of the Foundation, and report to them regularly on the Foundation's work. c) With the help of other staff, to make recommendations to the Foundation's Committees on their focus areas and ensure high quality papers for Board and Committee meetings and timely follow up of action points. d) To remain up to date with developments in charity governance and regulation to ensure that the Foundation follows best practice and is compliant with regulations. e) To identify key risks to the Foundation's funding, operation and reputation, ensuring that controls are in place for their mitigation and their inclusion in the risk register. 4. Financial, accounting and investment matters (with the Financial Controller) a) To ensure that accurate annual budgets for the Foundation's programmes, staff, administration and property management costs are approved by the Trustees and that cash flow projections support decision-making on the timely funding of the Foundation. b) To ensure that monthly management accounts and annual statutory accounts provide all necessary information for accountability and management purposes. c) To oversee rigorous internal controls for the Foundation's payments and receipts. d) To support the Investment Committee in ensuring the effective management and secure custody of the Foundation's financial and property assets and monitoring of the performance of these investments. 5. Saïd Business School Foundation (SBSF) a) To ensure that all Strategic Development Fund (and other) grants meet the objectives agreed with the School and monitor the impact of the grants through the School's reporting. b) To oversee high-quality reporting to SBSF's Board of Directors and its Committees including on the overall development and performance of the School. c) To monitor the continuing fulfilment of undertakings made to SBSF by Oxford University so that any departure from these undertakings can be assessed by the Board. d) To ensure that all SBSF's accounting and other regulatory requirements are met. 6. Representing the Foundation a) To represent the Foundation externally at events and meetings and ensure that its own events provide a warm, welcoming and inspiring experience for invitees. b) To build enduring relationships of trust with existing and new partners. c) To ensure that the Foundation's engagement with its students and alumni creates a strong sense of belonging to the Saïd Foundation "family". PERSON SPECIFICATION Knowledge, skills and experience Essential a) Strong relationship building skills with a wide range of people (such as Trustees, partners and students). b) Experience of managing, motivating and mentoring a team to achieve their potential. c) Excellent and engaging communications and presentation skills, in person and in writing. d) Strong experience of the UK charity sector and charity regulation and governance. e) Proven experience in budget setting, financial planning, and financial management. f) Excellent organisation and management skills, with the ability to manage a number of tasks at the same time. g) An understanding, and personal experience, of the Levant region of the Middle East click apply for full job details
Legal Administrator, Entry Level Middlewich £26,000 A well-regarded, modern law firm in Middlewich is seeking an Administrator to join its expanding Residential Conveyancing department. The firm is currently in an exciting growth phase. This is a key role within the conveyancing team, focused primarily on new business onboarding and post-completion responsibilities, supporting fee earners and ensuring transactions run smoothly from instruction through to registration. The Role - Conveyancing Administrator: You will play a central part in the administration of residential property transactions, with responsibilities including: New Business / Onboarding: Opening new files and issuing client care documentation Conducting AML and compliance checks Liaising with clients to obtain ID and initial information Post-Completion: Preparing and submitting SDLT returns Handling Land Registry applications Managing requisitions and responding promptly Closing files and ensuring compliance requirements are met The Ideal Candidate: A law degree preferred but essential Strong organisational and administrative skills Excellent telephone manner and professional communication skills Focused, proactive and able to manage workload efficiently Salary & Benefits: Genuine career progression opportunities Ongoing training and development Local parking available To apply, please send your CV to . Alternatively, if you would like to discuss this or other Residential Conveyancing opportunities across Liverpool and the North West, please call .
Mar 04, 2026
Full time
Legal Administrator, Entry Level Middlewich £26,000 A well-regarded, modern law firm in Middlewich is seeking an Administrator to join its expanding Residential Conveyancing department. The firm is currently in an exciting growth phase. This is a key role within the conveyancing team, focused primarily on new business onboarding and post-completion responsibilities, supporting fee earners and ensuring transactions run smoothly from instruction through to registration. The Role - Conveyancing Administrator: You will play a central part in the administration of residential property transactions, with responsibilities including: New Business / Onboarding: Opening new files and issuing client care documentation Conducting AML and compliance checks Liaising with clients to obtain ID and initial information Post-Completion: Preparing and submitting SDLT returns Handling Land Registry applications Managing requisitions and responding promptly Closing files and ensuring compliance requirements are met The Ideal Candidate: A law degree preferred but essential Strong organisational and administrative skills Excellent telephone manner and professional communication skills Focused, proactive and able to manage workload efficiently Salary & Benefits: Genuine career progression opportunities Ongoing training and development Local parking available To apply, please send your CV to . Alternatively, if you would like to discuss this or other Residential Conveyancing opportunities across Liverpool and the North West, please call .
The Job: They are looking for a full-time Commercial Property Legal Administrator / Legal Secretary to join their Commercial Property team in their Thornbury office. This role is perfect for someone who has gained either some legal secretary or legal administration experience or legal administration or perhaps a legal graduate looking for their first role. Due to location in Thornbury, your own transport would be ideal. The responsibilities f will include: • Generating new quotations • Producing Client Engagement letters and new client packs • Opening new files on our case management system • Dealing with correspondence with clients, agents, lenders and landlords • Searches • Using Land Registry Portal • Issuing contract papers on sale files • Progressing sale files, including dealing with enquiries • Answering telephones and updating clients, agents, lenders and solicitors The Person: Ideally you will have previously gained commercial property experience already however, previous legal administration or legal secretarial . You will need to have good IT skills and should be familiar with the Microsoft Office suite of applications. The ideal candidate will need to have good communication and interpersonal skills and demonstrate excellent client care. A professional telephone manner and attention to detail is essential. In addition to this you will also need to be organised, accurate, proactive, computer literate and able to meet deadlines while remaining calm under pressure. The Benefits: 20 days plus bank holidays and car parking The Location: Thornbury, South Gloucestershire The Hours: Monday - Friday 9am - 5pm
Mar 04, 2026
Full time
The Job: They are looking for a full-time Commercial Property Legal Administrator / Legal Secretary to join their Commercial Property team in their Thornbury office. This role is perfect for someone who has gained either some legal secretary or legal administration experience or legal administration or perhaps a legal graduate looking for their first role. Due to location in Thornbury, your own transport would be ideal. The responsibilities f will include: • Generating new quotations • Producing Client Engagement letters and new client packs • Opening new files on our case management system • Dealing with correspondence with clients, agents, lenders and landlords • Searches • Using Land Registry Portal • Issuing contract papers on sale files • Progressing sale files, including dealing with enquiries • Answering telephones and updating clients, agents, lenders and solicitors The Person: Ideally you will have previously gained commercial property experience already however, previous legal administration or legal secretarial . You will need to have good IT skills and should be familiar with the Microsoft Office suite of applications. The ideal candidate will need to have good communication and interpersonal skills and demonstrate excellent client care. A professional telephone manner and attention to detail is essential. In addition to this you will also need to be organised, accurate, proactive, computer literate and able to meet deadlines while remaining calm under pressure. The Benefits: 20 days plus bank holidays and car parking The Location: Thornbury, South Gloucestershire The Hours: Monday - Friday 9am - 5pm
Trade Mark Administrator Location: Belfast The Opportunity A well-regarded intellectual property team is seeking a Trade Mark Assistant to join its Belfast office. This is an excellent entry point into the IP sector, offering the chance to develop specialist skills within a busy and varied team. Key Responsibilities Supporting the team with application processes and brand management records Drafting documentation for domestic and global registrations Communicating with foreign agents and colleagues across departments Maintaining database systems and updating client records Managing general office duties, including new file setup and compliance reviews Candidate Profile You will demonstrate: A methodical and accurate approach to work Comfort corresponding with clients and external contacts Self-motivation with strong planning abilities Willingness to develop expertise in a specialist area Flexibility and a collaborative mindset Requirements Prior administrative or professional services experience required Curiosity about brand protection or intellectual property is advantageous Proficiency in Microsoft Office applications On Offer Comprehensive induction and career progression opportunities Collaborative and inclusive working environment Exposure to high-quality, cross-border IP work Competitive salary and benefits package To apply or for a confidential discussion, please contact G2 Legal.
Mar 04, 2026
Full time
Trade Mark Administrator Location: Belfast The Opportunity A well-regarded intellectual property team is seeking a Trade Mark Assistant to join its Belfast office. This is an excellent entry point into the IP sector, offering the chance to develop specialist skills within a busy and varied team. Key Responsibilities Supporting the team with application processes and brand management records Drafting documentation for domestic and global registrations Communicating with foreign agents and colleagues across departments Maintaining database systems and updating client records Managing general office duties, including new file setup and compliance reviews Candidate Profile You will demonstrate: A methodical and accurate approach to work Comfort corresponding with clients and external contacts Self-motivation with strong planning abilities Willingness to develop expertise in a specialist area Flexibility and a collaborative mindset Requirements Prior administrative or professional services experience required Curiosity about brand protection or intellectual property is advantageous Proficiency in Microsoft Office applications On Offer Comprehensive induction and career progression opportunities Collaborative and inclusive working environment Exposure to high-quality, cross-border IP work Competitive salary and benefits package To apply or for a confidential discussion, please contact G2 Legal.
Are you an organised, people-focused Legal Secretary who loves being the calm, capable person that keeps everything moving? Our client is a respected legal firm based in York, known for delivering high-quality advice with a truly personal approach. They re now looking for a Secretary to support their Wills & Probate team, a department where empathy, accuracy and professionalism really matter. Legal experience is preferred but not essential. If you ve worked as a secretary/administrator in professional services (accountancy, finance, property etc.) or within medical/NHS settings and you re confident handling sensitive information, they d love to hear from you. What the Legal Secretary job involves This role is supporting fee earners and ensuring files progress efficiently and compliantly. Duties will include: Producing and amending legal documents and correspondence (digital dictation/audio typing and copy typing) Preparing probate and estate administration documentation, forms and client packs Opening, maintaining and closing files in line with firm procedures (including onboarding and AML checks support) Managing fee earners diaries, appointments, meetings and client communications Dealing with incoming calls and emails, taking accurate messages and handling queries professionally Document management: scanning, saving, filing, bundling and ensuring version control Liaising with clients, executors, beneficiaries, third parties and other professionals Supporting billing, time recording, matter administration and general file housekeeping Assisting the team to meet deadlines and ensure matters move forward smoothly Skills required We re looking for someone with a strong admin / secretarial foundation and the right mindset. Ideally, you ll be: Warm, professional and confident with clients (often at sensitive times) Highly organised with excellent attention to detail Comfortable prioritising a busy workload and meeting deadlines A clear communicator with strong written skills IT confident (Microsoft Office essential; legal case management experience is a bonus) Discreet and trustworthy with confidential information Proactive, helpful, and happy to get stuck in Experience from with a professional services setting Other information Monday to Friday, 9am 5pm (35 hours per week) Supportive, people-first culture with training and development opportunities Discounted legal fees 25 days holiday, plus bank holidays This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
Mar 04, 2026
Full time
Are you an organised, people-focused Legal Secretary who loves being the calm, capable person that keeps everything moving? Our client is a respected legal firm based in York, known for delivering high-quality advice with a truly personal approach. They re now looking for a Secretary to support their Wills & Probate team, a department where empathy, accuracy and professionalism really matter. Legal experience is preferred but not essential. If you ve worked as a secretary/administrator in professional services (accountancy, finance, property etc.) or within medical/NHS settings and you re confident handling sensitive information, they d love to hear from you. What the Legal Secretary job involves This role is supporting fee earners and ensuring files progress efficiently and compliantly. Duties will include: Producing and amending legal documents and correspondence (digital dictation/audio typing and copy typing) Preparing probate and estate administration documentation, forms and client packs Opening, maintaining and closing files in line with firm procedures (including onboarding and AML checks support) Managing fee earners diaries, appointments, meetings and client communications Dealing with incoming calls and emails, taking accurate messages and handling queries professionally Document management: scanning, saving, filing, bundling and ensuring version control Liaising with clients, executors, beneficiaries, third parties and other professionals Supporting billing, time recording, matter administration and general file housekeeping Assisting the team to meet deadlines and ensure matters move forward smoothly Skills required We re looking for someone with a strong admin / secretarial foundation and the right mindset. Ideally, you ll be: Warm, professional and confident with clients (often at sensitive times) Highly organised with excellent attention to detail Comfortable prioritising a busy workload and meeting deadlines A clear communicator with strong written skills IT confident (Microsoft Office essential; legal case management experience is a bonus) Discreet and trustworthy with confidential information Proactive, helpful, and happy to get stuck in Experience from with a professional services setting Other information Monday to Friday, 9am 5pm (35 hours per week) Supportive, people-first culture with training and development opportunities Discounted legal fees 25 days holiday, plus bank holidays This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
