Job Title: Volunteer Support Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Jan 17, 2026
Full time
Job Title: Volunteer Support Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Job Title: Volunteer Support Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? This charity is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with this charity. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at our Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review our volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the our Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information This charity encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Jan 17, 2026
Full time
Job Title: Volunteer Support Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: 8 February 2026 Assessment Day: 16 February 2026 Are you looking for a new opportunity supporting volunteers to give their best? This charity is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with this charity. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. About the role: We seek a Volunteer Support Manager to join the Young People, Volunteer and Business Support Directorate. This key role focuses on supporting the charity's volunteering strategy and championing best practice. You will manage the Volunteer Support Team and develop/maintain efficient volunteering systems. This is an exciting time to join, with a real opportunity to impact how volunteers are supported and recognised. You will be responsible for the effective administration of volunteer processes using tools like Microsoft Forms and Power Automate, reviewing existing systems, and implementing new, volunteer-friendly processes. Responsibilities: To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible To line manage and support the Volunteer Support Team based at our Support Centre to ensure the delivery of effective and timely support to the volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers To work with the Head of Volunteering to review our volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards To develop guidance and associated resources for the support of volunteers To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date Requirements: Experience of managing and motivating a large team Experience of managing, reviewing and refining complex administrative processes Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products Experience developing processes which are targeted at both internal and external audiences Experience of delivering a first-class service to clients or customers An understanding of the voluntary and community sector, ideally within the youth field Desirable Experience of managing or supervising a team based remotely Experience of being a volunteer Experience of managing an onboarding process with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first class customer service Experience of leading projects manging change with various stakeholders Experience of working with volunteers and the knowledge of how to ensure they are supported Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the our Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information This charity encourages applications from all backgrounds, committed to equity, diversity, and inclusion. We adhere to safer recruitment practices due to our work with young people and vulnerable adults. Employment is subject to detailed pre-employment checks, including references and criminal disclosure checks. Successful applicants must attend safeguarding training. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Details of the job are provided below. Further information is available in the Job Description and Person Specification. Job details Job reference REQ04987 Date posted 12/01/2026 Application closing date 19/01/2026 Location Cwmafan Library Salary £31,022.00 to £33,699.00 per annum Package Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 22.4% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities. Contractual hours 37 Basis Full time Job category/type Education and Schools Contract: Fixed Term Grant Funded until31/03/2026 Location ofpost: Cwmavon Library, Depot Rd, Cwmafan, Port TalbotSA12 9DF About the role We are currently seeking a dedicated, enthusiastic and flexible individual to join our team as a Partnership Officer within the new Trailblazer Project. The Trailblazer Programme is an ambitious, multi-agency initiative led by Neath Port Talbot Council to reduce economic inactivity and improve wellbeing across our communities. We're currently delivering innovative projects in our Opportunity Hubs and outreach locations, working alongside health professionals, training providers, and employers to help people overcome complex barriers to work. From supporting residents with mental health and long-term health conditions, to tackling digital exclusion, housing instability, and low confidence, we're at the forefront of creating tailored, life-changing solutions that make a genuine difference in people's lives. You'll be joining a passionate, supportive and forward-thinking team who believe in the power of collaboration and kindness to achieve lasting results. We celebrate success together, share knowledge openly, and are driven by the positive impact we see every day. As a Partnership Officer, you will Act as a first point of contact within the Trailblazer team, ensuring smooth referrals and quality checks. Support financial and administrative processes linked to training, barriers spend, and procurement. Work closely with colleagues to monitor, evaluate, and report on project performance. Maintain accurate records and ensure compliance with funder requirements. Provide efficient administrative support to the wider team to keep the programme running smoothly. Your daily routine will be Gather and input referral information into databases, ensuring quality and compliance. Support with booking training, processing financial documents, and dealing with related queries. Assist with monitoring and reporting systems to track project performance. Provide administrative support including organising meetings, minute taking, and record keeping. Act as a point of contact for colleagues, providers, and employers. Ensure high standards of accuracy, confidentiality, and customer service in all tasks. Experience working on employability or community-based programmes? Strong administrative and organisational skills, with accuracy in record-keeping? Knowledge of grant-funded programmes and performance monitoring processes? Good IT skills, including Word, Excel, and databases? Excellent communication and interpersonal skills, both written and verbal? The ability to adapt to a busy environment and meet deadlines? We would welcome applications from those with experience in roles such as Project or Programme Administrator Partnership or Community Officer Customer Service Coordinator Monitoring and Compliance Assistant About us We believe in rewarding and recognising our colleagues' efforts and achievements. We also believe that there's life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need. Choose to work for us and you'll be rewarded with a range of attractive benefits and support to help you live your best life. Hybrid working (in some roles) and flexible working schemes to improve your work life balance Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years' service (not forgetting the additional 8 bank holidays too) Access discounted gym membership with Celtic Leisure Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment Purchase a new car through Tusker salary sacrifice scheme Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group. If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you. For an informal discussion, please contact Glen Bowtell on This post is subject to an enhanced DBS check. Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people / vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people / vulnerable adults and will take action to safeguard their wellbeing. The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected. Welsh Language skills are not required. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant. At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.
Jan 15, 2026
Full time
Details of the job are provided below. Further information is available in the Job Description and Person Specification. Job details Job reference REQ04987 Date posted 12/01/2026 Application closing date 19/01/2026 Location Cwmafan Library Salary £31,022.00 to £33,699.00 per annum Package Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 22.4% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities. Contractual hours 37 Basis Full time Job category/type Education and Schools Contract: Fixed Term Grant Funded until31/03/2026 Location ofpost: Cwmavon Library, Depot Rd, Cwmafan, Port TalbotSA12 9DF About the role We are currently seeking a dedicated, enthusiastic and flexible individual to join our team as a Partnership Officer within the new Trailblazer Project. The Trailblazer Programme is an ambitious, multi-agency initiative led by Neath Port Talbot Council to reduce economic inactivity and improve wellbeing across our communities. We're currently delivering innovative projects in our Opportunity Hubs and outreach locations, working alongside health professionals, training providers, and employers to help people overcome complex barriers to work. From supporting residents with mental health and long-term health conditions, to tackling digital exclusion, housing instability, and low confidence, we're at the forefront of creating tailored, life-changing solutions that make a genuine difference in people's lives. You'll be joining a passionate, supportive and forward-thinking team who believe in the power of collaboration and kindness to achieve lasting results. We celebrate success together, share knowledge openly, and are driven by the positive impact we see every day. As a Partnership Officer, you will Act as a first point of contact within the Trailblazer team, ensuring smooth referrals and quality checks. Support financial and administrative processes linked to training, barriers spend, and procurement. Work closely with colleagues to monitor, evaluate, and report on project performance. Maintain accurate records and ensure compliance with funder requirements. Provide efficient administrative support to the wider team to keep the programme running smoothly. Your daily routine will be Gather and input referral information into databases, ensuring quality and compliance. Support with booking training, processing financial documents, and dealing with related queries. Assist with monitoring and reporting systems to track project performance. Provide administrative support including organising meetings, minute taking, and record keeping. Act as a point of contact for colleagues, providers, and employers. Ensure high standards of accuracy, confidentiality, and customer service in all tasks. Experience working on employability or community-based programmes? Strong administrative and organisational skills, with accuracy in record-keeping? Knowledge of grant-funded programmes and performance monitoring processes? Good IT skills, including Word, Excel, and databases? Excellent communication and interpersonal skills, both written and verbal? The ability to adapt to a busy environment and meet deadlines? We would welcome applications from those with experience in roles such as Project or Programme Administrator Partnership or Community Officer Customer Service Coordinator Monitoring and Compliance Assistant About us We believe in rewarding and recognising our colleagues' efforts and achievements. We also believe that there's life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need. Choose to work for us and you'll be rewarded with a range of attractive benefits and support to help you live your best life. Hybrid working (in some roles) and flexible working schemes to improve your work life balance Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years' service (not forgetting the additional 8 bank holidays too) Access discounted gym membership with Celtic Leisure Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment Purchase a new car through Tusker salary sacrifice scheme Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group. If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you. For an informal discussion, please contact Glen Bowtell on This post is subject to an enhanced DBS check. Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people / vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people / vulnerable adults and will take action to safeguard their wellbeing. The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected. Welsh Language skills are not required. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant. At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.
Project Support Administrator / Client Support Coordinator (Remote) Location: Fully remote, with in-person meetings in London / North Kent Hours: Monday to Friday, full time, 8.30am-5pm Contract: Permanent Contact: Emily Powell or Holly Ensoll Pearson Whiffin Recruitment A specialist consultancy is seeking a highly organised and commercially minded Project Support Administrator to join its remote team on a long-term basis. The business operates in a professional services environment, delivering a range of client projects at pace. This commercial organisation offers training to equip organisations on how to make their online services more accessible to those with a disability or impairment. Their aim is to make online access equally available to the 4 out of 10 people who daily face online barriers due to poor design. The ideal candidate will have excellent planning and organisational skills, great communication, attention to detail and personal accountability. This varied and busy role will suit someone who thrives in a fully remote setting, enjoys operating at the centre of the project office, and takes pride in consistently delivering on commitments and running a tight ship behind the scenes. The role Working closely with senior stakeholders, consultants and clients, you will support the end-to-end coordination of projects (clients and internal), from initial setup through to invoicing, delivery, reporting and follow-up. Responsibilities will include: Managing schedules, resources and timelines across multiple client projects Acting as a professional point of contact for communications and updates to clients, stakeholders and consultants regarding training and service delivery Preparing, maintaining and quality-checking project documentation using established systems and templates Managing diaries, meetings, virtual sessions and ever-changing schedules Supporting commercial processes including purchase orders, invoicing, delivery tracking and contracts (in liaison with the team and clients) Maintaining accurate data across systems, spreadsheets and reporting tools Proactively highlighting scheduling conflicts, and/or potential issues and proposing practical solutions Supporting remote systems, tools and internal processes as required About you This is a role for someone who is exceptionally organised, dependable and commercially aware, and who sees administration as a long-term career and potential springboard to grow within the organisation. The successful applicant will bring: Proven experience in a senior administrative, project support or coordination role A strong track record of working fully remotely, managing priorities in collaboration with colleagues, but without close supervision (once trained) Excellent attention to detail and confidence handling client-facing communications (written and oral) Strong IT literacy and proficient using multiple online platforms and collaboration tools A calm, solutions-focused approach in a fast-moving, changeable environment The flexibility to adapt as client needs and schedules evolve A preference for continuity and longevity (vs. short-term or contract roles) Candidates must have easy commute for meetings in East London and North Kent venues (typically 1-2 monthly meetings in-person, after initial training and onboarding). Why apply? This is a rare opportunity to work in an incredibly varied role within a fascinating organisation who are genuinely making a difference, offering value through the nature of their work. You will be working alongside experts and market leaders in a commercial environment, where you will have the chance to be part of something important, in a home working role offering autonomy and the opportunity to grow. This is your chance to really make an impact and utilise your full skillset to enhance project effectiveness and customer satisfaction in a friendly team. This team are supportive and passionate about what they do, with a positive and collaborative culture. You will be encouraged to develop personally and professionally and offered the tools to do so. Ultimately becoming an integral part of an established team who are growing given the importance of their services. They are at the forefront of their sector. You will be offered a generous holiday allowance of 25 days plus bank holidays, and travel expense covered from the moment you leave your front door.
Jan 14, 2026
Full time
Project Support Administrator / Client Support Coordinator (Remote) Location: Fully remote, with in-person meetings in London / North Kent Hours: Monday to Friday, full time, 8.30am-5pm Contract: Permanent Contact: Emily Powell or Holly Ensoll Pearson Whiffin Recruitment A specialist consultancy is seeking a highly organised and commercially minded Project Support Administrator to join its remote team on a long-term basis. The business operates in a professional services environment, delivering a range of client projects at pace. This commercial organisation offers training to equip organisations on how to make their online services more accessible to those with a disability or impairment. Their aim is to make online access equally available to the 4 out of 10 people who daily face online barriers due to poor design. The ideal candidate will have excellent planning and organisational skills, great communication, attention to detail and personal accountability. This varied and busy role will suit someone who thrives in a fully remote setting, enjoys operating at the centre of the project office, and takes pride in consistently delivering on commitments and running a tight ship behind the scenes. The role Working closely with senior stakeholders, consultants and clients, you will support the end-to-end coordination of projects (clients and internal), from initial setup through to invoicing, delivery, reporting and follow-up. Responsibilities will include: Managing schedules, resources and timelines across multiple client projects Acting as a professional point of contact for communications and updates to clients, stakeholders and consultants regarding training and service delivery Preparing, maintaining and quality-checking project documentation using established systems and templates Managing diaries, meetings, virtual sessions and ever-changing schedules Supporting commercial processes including purchase orders, invoicing, delivery tracking and contracts (in liaison with the team and clients) Maintaining accurate data across systems, spreadsheets and reporting tools Proactively highlighting scheduling conflicts, and/or potential issues and proposing practical solutions Supporting remote systems, tools and internal processes as required About you This is a role for someone who is exceptionally organised, dependable and commercially aware, and who sees administration as a long-term career and potential springboard to grow within the organisation. The successful applicant will bring: Proven experience in a senior administrative, project support or coordination role A strong track record of working fully remotely, managing priorities in collaboration with colleagues, but without close supervision (once trained) Excellent attention to detail and confidence handling client-facing communications (written and oral) Strong IT literacy and proficient using multiple online platforms and collaboration tools A calm, solutions-focused approach in a fast-moving, changeable environment The flexibility to adapt as client needs and schedules evolve A preference for continuity and longevity (vs. short-term or contract roles) Candidates must have easy commute for meetings in East London and North Kent venues (typically 1-2 monthly meetings in-person, after initial training and onboarding). Why apply? This is a rare opportunity to work in an incredibly varied role within a fascinating organisation who are genuinely making a difference, offering value through the nature of their work. You will be working alongside experts and market leaders in a commercial environment, where you will have the chance to be part of something important, in a home working role offering autonomy and the opportunity to grow. This is your chance to really make an impact and utilise your full skillset to enhance project effectiveness and customer satisfaction in a friendly team. This team are supportive and passionate about what they do, with a positive and collaborative culture. You will be encouraged to develop personally and professionally and offered the tools to do so. Ultimately becoming an integral part of an established team who are growing given the importance of their services. They are at the forefront of their sector. You will be offered a generous holiday allowance of 25 days plus bank holidays, and travel expense covered from the moment you leave your front door.
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 14, 2026
Full time
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 05, 2026
Full time
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
