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Residence Life Administrator - NYU London
NCSSS LLC
Position Summary NYU is committed to being a welcoming campus community that reflects and enacts the values of global inclusion, diversity, belonging, equity and accessibility that informs academic excellence. We seek candidates who will not only enhance our commitment but whose experience, competencies, skills, and community engagement efforts contribute to diverse, equitable, inclusive learning and working environments for our students, staff, and faculty. The position of Residence Hall Assistant (RHA) is a full-time position. The RLC will work across NYU London's academic centre and residence halls as needed and under the supervision of the Residence Life Coordinator. The postholder will work as part of the Residential Life team to provide support and guidance for students in person across several residence halls, ensuring compliance with University policies and procedures, will assist in solving problems that arise and engaging in customer service-related activities. The role will include responsibility for supporting the Residence Life Coordinator with all aspects of the Peer Mentor program, supervising student peer mentors, planning and facilitating student programs and events; signposting students to other appropriate support and resources, and administrative tasks such as ordering supplies, checking deliveries, securely storing and monitoring stocks, checking and replenishing supplies in student apartments, providing and preparing keys for student rooms. Responsibilities are carried out mainly through office hours and activities across NYU London's campus buildings including weekly meetings, check in and checkout duties, welcome activities and campus events. The RHA will be required to work flexible hours and perform on-call duties outside of business hours, on a rotational basis shared with colleagues, responding to urgent issues that might arise (in person or via phone as needed), supported by senior members of the department. The position requires a positive service orientation while performing all duties. Principal Accountabilities 45% Administrative and frontline student support This role provides direct support, guidance, and resources to students as part of the frontline student-facing team across the NYU London campus, including the Academic and Student Services office at the NYU London Academic Centre and several residence halls. Key duties include assisting with pre-arrival preparations, Orientation, check-in and check-out processes, residential support, and maintaining accurate records within the Star Rez system. The position plays a crucial role in facilitating roommate dispute resolution, room changes, key and guest pass management, charity donation efforts during departures, inventory audits, supply orders, and deliveries. Additionally, it involves providing assistance to students navigating health, wellbeing, financial, and other personal concerns, ensuring they are informed about available support options. Collaboration is integral to the role, requiring frequent coordination with finance and operations, facilities, housekeeping, security, and other departments to maintain a strong presence at Byron Court and Guilford House residences, fostering a supportive and well-organised living environment. The RHA will be responsible for covering the reception desk, and maintaining a welcoming environment, in the Academic and Student Services office on campus, as well as providing support to residents at NYU London's Byron Court and Guilford House residences when required. Duties include responding to student queries, signposting students to relevant campus support services, conducting patrols, identifying, reporting and addressing concerns in a timely manner, liaising with support staff, and updating and refreshing signage, provisions and information. Through effective communication and excellent customer service, the role plays a key part in enhancing the student experience and their overall satisfaction at NYU London. 45% Peer Mentor program support The RHA supports student development and community building by supporting a team of Peer Mentors, including their recruitment and providing training to ensure they provide high standards of support for their peers across NYU London's residence halls. Responsibilities include assisting in the organization of events, maintaining budget oversight, and ensuring effective communication within the team, in partnership with the Residence Life Coordinator. The RHA will also supervise several Peer Mentors during their tenure, ensuring they are successful in their roles by helping students feel welcomed and supported in their living environment, and performing duties including planning and executing several activities (mostly within their assigned residence) each semester, providing information and support to students during office based hours on campus, being available in the residence hall for set hours to support their residents. The role also involves fostering an inclusive residential environment through programming that promotes key themes such as inclusivity, diversity, belonging, and equity, while working collaboratively with students and staff to enhance the overall student experience. 10% Frontline On Call Officer and other duties Hold the NYU London staff on call duty phone on a rotational basis which is shared among the Student Affairs team, to provide NYU London students with support (in person or on the phone as needed) should any medical, mental health, student misconduct, policy violations, facilities concerns and/or other serious issues arise outside of routine working hours. Provide support and reassurance with any large-scale community concerns that may impact residents, along with all other colleagues in the Student Affairs department. Advice and support is available from departmental leaders in assessing the nature of problems, ensuring any urgent actions which are required are taken and that students are supported with regular outreach until any pending resolutions can be concluded. Write accurate and timely reports of incidents or concerns that arise. Maintain regular communication with residents, staff, and university administration. Work non-traditional hours, including evenings, weekends, and bank holidays, as required. Perform any other duties as assigned by the line managers. Qualifications Position Qualification: Required Education Educated to degree level, or an equivalent qualification, or relevant working experience. Required Experience Minimum of one years' experience of working in a customer service role, ideally in a residential or facilities-based environment. A demonstrated commitment to promoting a diverse and welcoming environment, as evidenced by prior successful and innovative measures. Required Knowledge, Skills, and Abilities Strong organisational skills: Ability to prioritise tasks, manage multiple projects simultaneously. Punctual, responsible, self-motivated and flexible. Excellent interpersonal and communication skills: Ability to communicate clearly and effectively with a diverse range of people, including students, staff, and external partners. Demonstrable commitment to delivering an excellent service; a positive attitude to staff development and training. Strong IT skills: Familiarity with CMS or similar platforms, and strong general IT skills. Problem-solving: Ability assess situations, identify problems, and develop effective solutions in a timely manner. Cultural competence: Strong understanding of the challenges faced by young adults at university and those living abroad, with a commitment to fostering an inclusive and supportive environment. Preferred Experience, Skills and Abilities Knowledge of London familiarity with the local area and the resources available to support students in various situations, and local emergency support services. Personal experience of studying or living abroad: Insight into the unique challenges and opportunities of living in a foreign country, providing empathy and support to international students. Familiarity with the American higher education system: Understanding of the academic and residential life expectations within the context of a U.S.-based institution. Experience in training and onboarding staff: Proven ability to develop and implement training programs that enhance team performance and service delivery. On call: Experience of being on call outside of working hours, and/or being responsible for handling difficult or urgent calls from customers and resolving them professionally and expediently (with support wherever needed). Experience of working in a residential environment: Knowledge and experience of working in residential facilities, ensuring a safe and conducive living environment by looking for. Additional Information Candidates must have the unrestricted right to work and live in the UK prior to appointment. Benefits 28 days annual leave pro rata, USS pension scheme and private medical insurance (optional) Adjustments Candidates should advise of any reasonable adjustments needed to participate in the application and interview processes. Equal Opportunity NYU London is an equal opportunity employer committed to equity, diversity and social inclusion. Green Campus NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. EEO Statement EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity
Mar 30, 2026
Full time
Position Summary NYU is committed to being a welcoming campus community that reflects and enacts the values of global inclusion, diversity, belonging, equity and accessibility that informs academic excellence. We seek candidates who will not only enhance our commitment but whose experience, competencies, skills, and community engagement efforts contribute to diverse, equitable, inclusive learning and working environments for our students, staff, and faculty. The position of Residence Hall Assistant (RHA) is a full-time position. The RLC will work across NYU London's academic centre and residence halls as needed and under the supervision of the Residence Life Coordinator. The postholder will work as part of the Residential Life team to provide support and guidance for students in person across several residence halls, ensuring compliance with University policies and procedures, will assist in solving problems that arise and engaging in customer service-related activities. The role will include responsibility for supporting the Residence Life Coordinator with all aspects of the Peer Mentor program, supervising student peer mentors, planning and facilitating student programs and events; signposting students to other appropriate support and resources, and administrative tasks such as ordering supplies, checking deliveries, securely storing and monitoring stocks, checking and replenishing supplies in student apartments, providing and preparing keys for student rooms. Responsibilities are carried out mainly through office hours and activities across NYU London's campus buildings including weekly meetings, check in and checkout duties, welcome activities and campus events. The RHA will be required to work flexible hours and perform on-call duties outside of business hours, on a rotational basis shared with colleagues, responding to urgent issues that might arise (in person or via phone as needed), supported by senior members of the department. The position requires a positive service orientation while performing all duties. Principal Accountabilities 45% Administrative and frontline student support This role provides direct support, guidance, and resources to students as part of the frontline student-facing team across the NYU London campus, including the Academic and Student Services office at the NYU London Academic Centre and several residence halls. Key duties include assisting with pre-arrival preparations, Orientation, check-in and check-out processes, residential support, and maintaining accurate records within the Star Rez system. The position plays a crucial role in facilitating roommate dispute resolution, room changes, key and guest pass management, charity donation efforts during departures, inventory audits, supply orders, and deliveries. Additionally, it involves providing assistance to students navigating health, wellbeing, financial, and other personal concerns, ensuring they are informed about available support options. Collaboration is integral to the role, requiring frequent coordination with finance and operations, facilities, housekeeping, security, and other departments to maintain a strong presence at Byron Court and Guilford House residences, fostering a supportive and well-organised living environment. The RHA will be responsible for covering the reception desk, and maintaining a welcoming environment, in the Academic and Student Services office on campus, as well as providing support to residents at NYU London's Byron Court and Guilford House residences when required. Duties include responding to student queries, signposting students to relevant campus support services, conducting patrols, identifying, reporting and addressing concerns in a timely manner, liaising with support staff, and updating and refreshing signage, provisions and information. Through effective communication and excellent customer service, the role plays a key part in enhancing the student experience and their overall satisfaction at NYU London. 45% Peer Mentor program support The RHA supports student development and community building by supporting a team of Peer Mentors, including their recruitment and providing training to ensure they provide high standards of support for their peers across NYU London's residence halls. Responsibilities include assisting in the organization of events, maintaining budget oversight, and ensuring effective communication within the team, in partnership with the Residence Life Coordinator. The RHA will also supervise several Peer Mentors during their tenure, ensuring they are successful in their roles by helping students feel welcomed and supported in their living environment, and performing duties including planning and executing several activities (mostly within their assigned residence) each semester, providing information and support to students during office based hours on campus, being available in the residence hall for set hours to support their residents. The role also involves fostering an inclusive residential environment through programming that promotes key themes such as inclusivity, diversity, belonging, and equity, while working collaboratively with students and staff to enhance the overall student experience. 10% Frontline On Call Officer and other duties Hold the NYU London staff on call duty phone on a rotational basis which is shared among the Student Affairs team, to provide NYU London students with support (in person or on the phone as needed) should any medical, mental health, student misconduct, policy violations, facilities concerns and/or other serious issues arise outside of routine working hours. Provide support and reassurance with any large-scale community concerns that may impact residents, along with all other colleagues in the Student Affairs department. Advice and support is available from departmental leaders in assessing the nature of problems, ensuring any urgent actions which are required are taken and that students are supported with regular outreach until any pending resolutions can be concluded. Write accurate and timely reports of incidents or concerns that arise. Maintain regular communication with residents, staff, and university administration. Work non-traditional hours, including evenings, weekends, and bank holidays, as required. Perform any other duties as assigned by the line managers. Qualifications Position Qualification: Required Education Educated to degree level, or an equivalent qualification, or relevant working experience. Required Experience Minimum of one years' experience of working in a customer service role, ideally in a residential or facilities-based environment. A demonstrated commitment to promoting a diverse and welcoming environment, as evidenced by prior successful and innovative measures. Required Knowledge, Skills, and Abilities Strong organisational skills: Ability to prioritise tasks, manage multiple projects simultaneously. Punctual, responsible, self-motivated and flexible. Excellent interpersonal and communication skills: Ability to communicate clearly and effectively with a diverse range of people, including students, staff, and external partners. Demonstrable commitment to delivering an excellent service; a positive attitude to staff development and training. Strong IT skills: Familiarity with CMS or similar platforms, and strong general IT skills. Problem-solving: Ability assess situations, identify problems, and develop effective solutions in a timely manner. Cultural competence: Strong understanding of the challenges faced by young adults at university and those living abroad, with a commitment to fostering an inclusive and supportive environment. Preferred Experience, Skills and Abilities Knowledge of London familiarity with the local area and the resources available to support students in various situations, and local emergency support services. Personal experience of studying or living abroad: Insight into the unique challenges and opportunities of living in a foreign country, providing empathy and support to international students. Familiarity with the American higher education system: Understanding of the academic and residential life expectations within the context of a U.S.-based institution. Experience in training and onboarding staff: Proven ability to develop and implement training programs that enhance team performance and service delivery. On call: Experience of being on call outside of working hours, and/or being responsible for handling difficult or urgent calls from customers and resolving them professionally and expediently (with support wherever needed). Experience of working in a residential environment: Knowledge and experience of working in residential facilities, ensuring a safe and conducive living environment by looking for. Additional Information Candidates must have the unrestricted right to work and live in the UK prior to appointment. Benefits 28 days annual leave pro rata, USS pension scheme and private medical insurance (optional) Adjustments Candidates should advise of any reasonable adjustments needed to participate in the application and interview processes. Equal Opportunity NYU London is an equal opportunity employer committed to equity, diversity and social inclusion. Green Campus NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. EEO Statement EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity
Absolutely Recruitment
Training Coordinator
Absolutely Recruitment
Training / Customer Care Coordinator Salary: c£25,000+ per annum DOE Full time permanent role (hybrid working pattern) Based Southwest London We are currently recruiting for a talented Training / Customer Care Coordinator to join the brilliant Training / Customer Care Team, on behalf one of our clients, a well-established education and training organisation based in Southwest London The Customer Care Administrator must be well organised, proactive and self-motivated, developing positive relationships with internal and external parties, and take pride in always delivering quality service. The role requires a multi-tasking approach and an ability to juggle multiple responsibilities, and a high degree of accuracy is essential. Key Responsibilities: Customer Care Administration: • To provide an efficient, friendly and helpful response to all customer enquiries, ensuring issues are resolved and queries/requests responded to within agreed response times. • Scanning and filing of documents, processing customer information and adding/updating on to the database with absolute accuracy • To provide effective support of the print and despatch function to include printing and sending materials for individual orders, resource material orders, open course and in-company materials. Arranging couriers, post and franking and any other despatch related task as required. • To support and carry out other routine tasks undertaken by the customer service team including responding to email and telephone queries. Venue Organisation and Course Set Set-Up • To provide support for the efficient co-ordination of event administration including: o Ensuring stock levels of refreshments, snacks and stationery items are maintained for open courses. o Setting up the room prior to each course event starting (including ensuring appropriate marketing materials are in place) and clearing the room after meals and at the end of each day. o Co-ordinating lunch time requirements after liaising with tutors. o Reporting any maintenance and cleaning requirements for training rooms to the Head of Customer Services. o Virtual administration set up, communications and feedback management Corporate Client Administration • To assist the Course Management Co-ordinator to ensure the administration of corporate courses is as efficient as possible and ensure client satisfaction (following all departmental policies regarding the management of corporate business). • To notify the Management Co-ordinator immediately if any issues arise regarding our ability to satisfy the project specification. Person specification • Customer Service experience in a service or professional training or membership sector • A high degree of computer literacy, specifically MS Word and Excel as well as zoom/meeting apps • Knowledge of Google Suite highly desirable • Excellent communication skills, verbal and written • ACCURACY - with exceptional attention to detail at all times • Organised and able to manage time effectively, prioritise and work to deadlines • Positive personality with a desire to work with a team to meet Company objectives • Commitment to the highest professional standards in delivering and improving services • An ability to bring problem solving techniques to the achievement of team objectives • Well-developed interpersonal skills
Mar 28, 2026
Full time
Training / Customer Care Coordinator Salary: c£25,000+ per annum DOE Full time permanent role (hybrid working pattern) Based Southwest London We are currently recruiting for a talented Training / Customer Care Coordinator to join the brilliant Training / Customer Care Team, on behalf one of our clients, a well-established education and training organisation based in Southwest London The Customer Care Administrator must be well organised, proactive and self-motivated, developing positive relationships with internal and external parties, and take pride in always delivering quality service. The role requires a multi-tasking approach and an ability to juggle multiple responsibilities, and a high degree of accuracy is essential. Key Responsibilities: Customer Care Administration: • To provide an efficient, friendly and helpful response to all customer enquiries, ensuring issues are resolved and queries/requests responded to within agreed response times. • Scanning and filing of documents, processing customer information and adding/updating on to the database with absolute accuracy • To provide effective support of the print and despatch function to include printing and sending materials for individual orders, resource material orders, open course and in-company materials. Arranging couriers, post and franking and any other despatch related task as required. • To support and carry out other routine tasks undertaken by the customer service team including responding to email and telephone queries. Venue Organisation and Course Set Set-Up • To provide support for the efficient co-ordination of event administration including: o Ensuring stock levels of refreshments, snacks and stationery items are maintained for open courses. o Setting up the room prior to each course event starting (including ensuring appropriate marketing materials are in place) and clearing the room after meals and at the end of each day. o Co-ordinating lunch time requirements after liaising with tutors. o Reporting any maintenance and cleaning requirements for training rooms to the Head of Customer Services. o Virtual administration set up, communications and feedback management Corporate Client Administration • To assist the Course Management Co-ordinator to ensure the administration of corporate courses is as efficient as possible and ensure client satisfaction (following all departmental policies regarding the management of corporate business). • To notify the Management Co-ordinator immediately if any issues arise regarding our ability to satisfy the project specification. Person specification • Customer Service experience in a service or professional training or membership sector • A high degree of computer literacy, specifically MS Word and Excel as well as zoom/meeting apps • Knowledge of Google Suite highly desirable • Excellent communication skills, verbal and written • ACCURACY - with exceptional attention to detail at all times • Organised and able to manage time effectively, prioritise and work to deadlines • Positive personality with a desire to work with a team to meet Company objectives • Commitment to the highest professional standards in delivering and improving services • An ability to bring problem solving techniques to the achievement of team objectives • Well-developed interpersonal skills
Senior Team Coordinator
Purcell group Cambridge, Cambridgeshire
We are seeking a proactive and highly organised Senior Team Coordinator to join our support team in our Cambridge studio. This pivotal role will provide comprehensive support to the Leadership, architectural and heritage consultancy teams, ensuring the smooth running of day-to-day operations across multiple projects and the studio. This role is an exciting opportunity to be the backbone of administrative efficiency in a dynamic and creative environment. Candidates should be organised, self motivated, and commercially astute, with a strong focus on forward planning and an aptitude for finding solutions to any challenge. Purcell is an award winning employee owned architectural and heritage consultancy practice with a commitment to quality, innovation, and diversity. We have staff of approximately 300 talented architects, designers, heritage consultants and surveyors across 14 offices, in the UK, Hong Kong and Australia. Winners of Architect Employer of the Year 2022. Collaboration is central to our employee ownership culture, providing opportunities to work on some of the finest buildings; from meticulous heritage and conservation schemes to bold contemporary design. We offer a rewarding and supportive environment for personal and professional development and our employee owned ethos empowers everyone to use their voice. We believe in creating an equitable and inclusive culture, founded on our values, which celebrates knowledge sharing and our successes, to build an inspiring work environment. It is our distinctive employee owned working culture that has contributed to our status as a World Architecture Top 100 Practice, renowned for our excellence in architecture and heritage consultancy. Our benefits package includes Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH) Annual leave increasing with long service Life assurance Study sponsorship with paid study leave Employee assistance programme Season ticket loans Cycle to work scheme Virtual GP service Company day out Enhanced learning & development opportunities. The role Your key responsibilities will be as below, but not limited to: Project Administration Assist in the preparation and distribution of stage reports, presentations, and other project outputs Maintain accurate and up to date project records and documentation Risk Management and quality control: Identify potential risks and challenges in project execution, work with the team to develop strategies to mitigate risks, proactively address issues that may arise, ensure standards are met through conducting quality assurance review, implement, and enforce quality control processes. Assist with drafting and administering fee proposals, appointment appendices and change control documents. Project Management Support Update and monitor project timelines, milestones, and assist with resource allocations in CMap and conduct monthly project reviews Coordinate monthly project review packs, collating financial, resourcing and risk data for the Studio leadership team Organise and maintain project files within Common Data Environment's (CDE's) Ensure version control and compliance with document protocols Act as a central point of contact for administrative queries across the studio, including directly assisting the management team, team leaders and studio lead. Support onboarding of new team members and coordinate training logistics Facilitate and assist in the organisation of team social and CPD events and social value initiatives. Coordinate CPD programmes, internal knowledge sharing sessions, and training calendars. General Administrative Support Work closely with Line Manager to implement and maintain company processes Assist with travel arrangements, expenses, and other operational tasks Manage and coordinate any studio maintenance Maintain H&S requirements and documentation in line with ISO requirements Skills and Qualifications: Proven experience in a team coordinator, project administrator, or similar support role Proficient in CMap (or similar project management tools) and Microsoft Office Suite Strong organisational skills with a flexible, self directed approach Excellent communication and stakeholder management across all levels High attention to detail, professional demeanour, and commercial awareness Familiarity with architectural or design studio environments Skilled in Adobe Creative Suite and compiling client reports Document control proficiency using Aconex, CEMAR, Atvero, or CMap PIM How to apply Please email a copy of your CV and portfolio referencing job codeP0077 . Please include details of your Right to Work in the United Kingdom, as well as an available start date. This job description is a guide to the duties the post holder will be expected to undertake. It is not intended to be exhaustive or exclusive and will be subject to change as working requirements dictate and to meet the organisational requirements of Purcell. Don't meet every single requirement? That's okay. Research shows that women and people from underrepresented backgrounds can be less likely to apply unless they meet every criteria listed. At Purcell, we are committed to building an inclusive, transparent, and welcoming team. If you're enthusiastic about the role and excited to grow and learn with us, we warmly encourage you to apply. When applying, please feel free to use your preferred name - we don't require full or birth names at this stage. We are proud to foster a culture of kindness, respect, and authenticity, where everyone can thrive and bring their whole selves to work. Please note that due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback. If you have not heard from us within 6 weeks of your original application, then you have been unsuccessful. Please continue to look at our vacancies and apply where relevant. We wish you all the best in your job search. As world leaders of heritage and conservation, Purcell is committed to embracing diversity and equal opportunity within our international teams, reflective of the society in which we work and live. We welcome people from all backgrounds and celebrate differences through our culture of employee ownership.
Mar 27, 2026
Full time
We are seeking a proactive and highly organised Senior Team Coordinator to join our support team in our Cambridge studio. This pivotal role will provide comprehensive support to the Leadership, architectural and heritage consultancy teams, ensuring the smooth running of day-to-day operations across multiple projects and the studio. This role is an exciting opportunity to be the backbone of administrative efficiency in a dynamic and creative environment. Candidates should be organised, self motivated, and commercially astute, with a strong focus on forward planning and an aptitude for finding solutions to any challenge. Purcell is an award winning employee owned architectural and heritage consultancy practice with a commitment to quality, innovation, and diversity. We have staff of approximately 300 talented architects, designers, heritage consultants and surveyors across 14 offices, in the UK, Hong Kong and Australia. Winners of Architect Employer of the Year 2022. Collaboration is central to our employee ownership culture, providing opportunities to work on some of the finest buildings; from meticulous heritage and conservation schemes to bold contemporary design. We offer a rewarding and supportive environment for personal and professional development and our employee owned ethos empowers everyone to use their voice. We believe in creating an equitable and inclusive culture, founded on our values, which celebrates knowledge sharing and our successes, to build an inspiring work environment. It is our distinctive employee owned working culture that has contributed to our status as a World Architecture Top 100 Practice, renowned for our excellence in architecture and heritage consultancy. Our benefits package includes Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH) Annual leave increasing with long service Life assurance Study sponsorship with paid study leave Employee assistance programme Season ticket loans Cycle to work scheme Virtual GP service Company day out Enhanced learning & development opportunities. The role Your key responsibilities will be as below, but not limited to: Project Administration Assist in the preparation and distribution of stage reports, presentations, and other project outputs Maintain accurate and up to date project records and documentation Risk Management and quality control: Identify potential risks and challenges in project execution, work with the team to develop strategies to mitigate risks, proactively address issues that may arise, ensure standards are met through conducting quality assurance review, implement, and enforce quality control processes. Assist with drafting and administering fee proposals, appointment appendices and change control documents. Project Management Support Update and monitor project timelines, milestones, and assist with resource allocations in CMap and conduct monthly project reviews Coordinate monthly project review packs, collating financial, resourcing and risk data for the Studio leadership team Organise and maintain project files within Common Data Environment's (CDE's) Ensure version control and compliance with document protocols Act as a central point of contact for administrative queries across the studio, including directly assisting the management team, team leaders and studio lead. Support onboarding of new team members and coordinate training logistics Facilitate and assist in the organisation of team social and CPD events and social value initiatives. Coordinate CPD programmes, internal knowledge sharing sessions, and training calendars. General Administrative Support Work closely with Line Manager to implement and maintain company processes Assist with travel arrangements, expenses, and other operational tasks Manage and coordinate any studio maintenance Maintain H&S requirements and documentation in line with ISO requirements Skills and Qualifications: Proven experience in a team coordinator, project administrator, or similar support role Proficient in CMap (or similar project management tools) and Microsoft Office Suite Strong organisational skills with a flexible, self directed approach Excellent communication and stakeholder management across all levels High attention to detail, professional demeanour, and commercial awareness Familiarity with architectural or design studio environments Skilled in Adobe Creative Suite and compiling client reports Document control proficiency using Aconex, CEMAR, Atvero, or CMap PIM How to apply Please email a copy of your CV and portfolio referencing job codeP0077 . Please include details of your Right to Work in the United Kingdom, as well as an available start date. This job description is a guide to the duties the post holder will be expected to undertake. It is not intended to be exhaustive or exclusive and will be subject to change as working requirements dictate and to meet the organisational requirements of Purcell. Don't meet every single requirement? That's okay. Research shows that women and people from underrepresented backgrounds can be less likely to apply unless they meet every criteria listed. At Purcell, we are committed to building an inclusive, transparent, and welcoming team. If you're enthusiastic about the role and excited to grow and learn with us, we warmly encourage you to apply. When applying, please feel free to use your preferred name - we don't require full or birth names at this stage. We are proud to foster a culture of kindness, respect, and authenticity, where everyone can thrive and bring their whole selves to work. Please note that due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback. If you have not heard from us within 6 weeks of your original application, then you have been unsuccessful. Please continue to look at our vacancies and apply where relevant. We wish you all the best in your job search. As world leaders of heritage and conservation, Purcell is committed to embracing diversity and equal opportunity within our international teams, reflective of the society in which we work and live. We welcome people from all backgrounds and celebrate differences through our culture of employee ownership.
Think Specialist Recruitment
Part Time HR Assistant
Think Specialist Recruitment Amersham, Buckinghamshire
Think Human Resources are seeking a highly organised and proactive Part Time People Assistant / HR Coordinator to provide comprehensive administrative and operational support to a HR function. The company are based in Amersham. This is a temporary role with a view of permanent for the right candidate. The part time hours will be approximately 17.5 hours a week spread across 4 or 5 days. Hybrid working is available after a period of induction. You will play a key role in ensuring that people processes run smoothly, employee records are accurate and compliant, and colleagues receive a high standard of support across the employee lifecycle. This is an excellent opportunity for an experienced HR administrator who enjoys working independently, thrives on detail, and takes pride in delivering a professional and efficient service. Salary will be paid hourly dependent on level of experience. Key Responsibilities HR Administration & Employee Records Maintain and manage employee personnel files, ensuring documentation is accurately stored and organised. Conduct regular audits of employee records to ensure completeness and compliance. Lead the transition of HR paperwork to digital files, ensuring appropriate scanning, storage, and archiving. Prepare and issue contracts, offer letters, amendments, and other employment-related correspondence. HR Systems Management Maintain and update employee data within the HR system, ensuring accuracy and completeness. Improve data quality and address gaps in employee records. Support employee lifecycle updates, including onboarding and leaver processes. Holiday, Absence & Leaver Administration Calculate holiday entitlements and maintain accurate leave records. Manage leaver administration, ensuring documentation and system updates are completed promptly. Support absence management administration and maintain accurate records. Training & Performance Support Assist with the annual appraisal process, ensuring documentation and objectives are recorded and stored correctly. Coordinate training and development sessions and maintain accurate training records. Employee Engagement Support employee engagement initiatives and internal communications. Administer pulse surveys and provide initial analysis and insights. Recruitment & Onboarding Provide recruitment administration, including candidate communications and interview coordination. Support onboarding processes and ensure new starter documentation is complete and accurately recorded. Conduct reference checks and right-to-work checks where required. Compliance & HR Support Maintain accurate and secure records in line with GDPR and internal policies. Support compliance and audit requirements by ensuring HR documentation meets required standards. Assist with benefits and pension administration. Monitor sickness absence reporting and follow up with managers as needed. Prepare engaging PowerPoint presentations for company meetings and training sessions. Support HR projects, policy updates, and organisational change initiatives. Assist with documentation relating to disciplinary, grievance, and performance procedures. Provide ad hoc administrative support to the HR Manager, including diary coordination. You will be: Proactive, reliable, and highly organised Detail-oriented and methodical in your approach Calm under pressure with a solution-focused mindset Professional and discreet, with the ability to handle confidential information A strong communicator with excellent written and verbal skills Able to work both independently and collaboratively Flexible and adaptable to changing priorities Essential Experience & Skills Previous experience in an HR role delivering HR administration and first-line query support Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience maintaining and improving data quality within an HR system Ability to work autonomously without close day-to-day supervision Desirable CIPD qualification (or working towards) Experience using Breathe HR (or similar HRIS) Knowledge of employment law and HR best practice Experience supporting compliance processes or audits Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.
Mar 06, 2026
Seasonal
Think Human Resources are seeking a highly organised and proactive Part Time People Assistant / HR Coordinator to provide comprehensive administrative and operational support to a HR function. The company are based in Amersham. This is a temporary role with a view of permanent for the right candidate. The part time hours will be approximately 17.5 hours a week spread across 4 or 5 days. Hybrid working is available after a period of induction. You will play a key role in ensuring that people processes run smoothly, employee records are accurate and compliant, and colleagues receive a high standard of support across the employee lifecycle. This is an excellent opportunity for an experienced HR administrator who enjoys working independently, thrives on detail, and takes pride in delivering a professional and efficient service. Salary will be paid hourly dependent on level of experience. Key Responsibilities HR Administration & Employee Records Maintain and manage employee personnel files, ensuring documentation is accurately stored and organised. Conduct regular audits of employee records to ensure completeness and compliance. Lead the transition of HR paperwork to digital files, ensuring appropriate scanning, storage, and archiving. Prepare and issue contracts, offer letters, amendments, and other employment-related correspondence. HR Systems Management Maintain and update employee data within the HR system, ensuring accuracy and completeness. Improve data quality and address gaps in employee records. Support employee lifecycle updates, including onboarding and leaver processes. Holiday, Absence & Leaver Administration Calculate holiday entitlements and maintain accurate leave records. Manage leaver administration, ensuring documentation and system updates are completed promptly. Support absence management administration and maintain accurate records. Training & Performance Support Assist with the annual appraisal process, ensuring documentation and objectives are recorded and stored correctly. Coordinate training and development sessions and maintain accurate training records. Employee Engagement Support employee engagement initiatives and internal communications. Administer pulse surveys and provide initial analysis and insights. Recruitment & Onboarding Provide recruitment administration, including candidate communications and interview coordination. Support onboarding processes and ensure new starter documentation is complete and accurately recorded. Conduct reference checks and right-to-work checks where required. Compliance & HR Support Maintain accurate and secure records in line with GDPR and internal policies. Support compliance and audit requirements by ensuring HR documentation meets required standards. Assist with benefits and pension administration. Monitor sickness absence reporting and follow up with managers as needed. Prepare engaging PowerPoint presentations for company meetings and training sessions. Support HR projects, policy updates, and organisational change initiatives. Assist with documentation relating to disciplinary, grievance, and performance procedures. Provide ad hoc administrative support to the HR Manager, including diary coordination. You will be: Proactive, reliable, and highly organised Detail-oriented and methodical in your approach Calm under pressure with a solution-focused mindset Professional and discreet, with the ability to handle confidential information A strong communicator with excellent written and verbal skills Able to work both independently and collaboratively Flexible and adaptable to changing priorities Essential Experience & Skills Previous experience in an HR role delivering HR administration and first-line query support Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience maintaining and improving data quality within an HR system Ability to work autonomously without close day-to-day supervision Desirable CIPD qualification (or working towards) Experience using Breathe HR (or similar HRIS) Knowledge of employment law and HR best practice Experience supporting compliance processes or audits Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.

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