184 jobs found

Asbestos Quality Manager Essex Salary up to 52,000 Are you an experienced Asbestos Quality Manager ready to take ownership of standards, compliance and technical excellence across a growing operation in Essex? This is a senior opportunity for an Asbestos Quality Manager who wants real influence over auditing, training and continuous improvement, not just a title. A well established environmental consultancy with a strong presence across Essex and the wider South East is looking to appoint an Asbestos Quality Manager to oversee quality systems, technical compliance and best practice across its asbestos division. The business has a solid reputation in the region, long term commercial contracts and a leadership team that understands the importance of doing things properly. The Role As Asbestos Quality Manager, you will act as the technical lead for asbestos surveying and analytical services across Essex. You will ensure all work meets UKAS standards and HSE guidance, while supporting surveyors and analysts with mentoring and practical advice. Key Responsibilities Oversee and maintain the company's quality management systems in line with ISO 17020 and ISO 17025 Plan and conduct internal audits across sites in Essex and surrounding areas Provide technical support to surveyors and analysts on complex projects Lead on non conformances, corrective actions and continuous improvement Deliver toolbox talks and refresher training to maintain high technical standards Act as the main point of contact during external audits About You Strong background in asbestos surveying and or analytical work Comprehensive knowledge of UKAS requirements and HSG guidance Previous experience in a senior technical or quality focused role BOHS qualifications such as P402, P403, P404, with additional modules advantageous Confident communicator, comfortable challenging processes and driving improvement RSPH Level 4 or the CoCa is mandatory Why Join 52,000 salary Senior level responsibility within a respected Essex based consultancy Clear influence over quality strategy and operational standards Supportive leadership team and stable, long term contracts This Asbestos Quality Manager role offers genuine scope to shape standards and make a measurable impact across the Essex region. Apply now or contact our team for an informal chat about this Asbestos Quality Manager opportunity in Essex.

Consultant - Business Change / Strategy / Delivery (Business Analysts, Product Managers, Scrum Masters, Delivery & Project Managers) Location: Manchester Salary: £40,000 - £80,000 + performance bonus + clearance bonus Clearance: DV The Opportunity We're supporting a boutique consultancy as they grow their Cheltenham -based team , delivering work across public sector and national security programmes click apply for full job details

Broadcast Media Systems Support /Enterprise Systems Support Analyst This is a permanent position 45k + Bens Hybrid based, West London office 3 days a week, 2 wFH Enterprise Systems Support / Broadcast Media Applications Support Broadcast Media Applications Support Analyst/Enterprise Systems Support role, working for a global broadcaster (certified Great Place to Work ) supporting the business that creates exciting, award-winning TV channels and streaming content. This is a new exciting role suitable for someone that has previously worked in a application support/ systems support role within a broadcast media company/broadcast systems vendor. About the role: The role is responsible for ensuring the smooth operation, maintenance, configuration, and support of broadcast media business-critical applications. Looking for someone that has good broadcast content workflow knowledge and has provided User/systems support or integration support for some of the following broadcast applications: including Broadcast Scheduling systems / Broadcast Management Systems (BMS such as MediaGeniX Whats'On or similar BSS/IBMS), Media Asset Management (MAM), Media Asset Tracking (Microsoft Power BI/Qlik Snowflake based/), Post Production workflows etc When issues arise, this role leads the initial technical investigation at the application level, providing technical troubleshooting, user support, system monitoring, and documentation. In this role, you will need to develop good internal and external partnerships, and work with stakeholders and third parties to troubleshoot and make changes. This role serves as the main point of contact for technical issues related to our applications, some of which are SaaS-based, working closely with Technology engineering, business teams, and external vendors to maintain system stability, accuracy, and reliable integrations. You will triage issues, coordinate fixes and implement changes to the systems, working with the PMO on project based tickets and other teams to ensure these are successfully completed and tested within project timeframes. The ideal candidate will have strong problem-solving skills within broadcast IT/application environments, understand application behaviour and integrations/API's, a customer-focused mindset, and the ability to work collaboratively with technical teams, vendors, and end users. Competencies : Technical Troubleshooting within a broadcast application environment Prioritisation & Documentation Collaboration & Stakeholder Engagement Attention to Detail Strong ownership of systems and workflows Ability to work independently Minimum Requirements Approx 3 years of experience in similar application support, system support, product support, technical support, or IT operations role. At least 1 year in a similar broadcast application support role for a broadcast media company Experience with broadcast workflows/media systems/Broadcast Management Systems - Ideally Direct experience with MediaGeniX Whats'On Experience supporting media supply chains and tools like SDVI Rally/MAM/Post production/Media tracking etc Strong troubleshooting and analytical skills. Experience with ticketing systems. Understanding of APIs, integrations, and system workflows. Excellent communication and customer service skills. Experience supporting SaaS, cloud-based, or enterprise applications. Broadcast Vendor management experience. Understanding of Data applications ideally Snowflake, Microsoft Power Tools / Qlik etc. Key responsibilities: User Support Issue Resolution & Maintenance within a broadcast application area Provides operational and technical support for Sonar (Qlik-based), MediaGeniX What'sOn, and other systems, covering incident investigation, change requests, and bug fixes, including end-to-end problem identification, definition, and resolution. Diagnose, troubleshoot, and resolve incidents related to software performance, access, configuration, and data integrity. Log, track, and prioritise support tickets using Fresh Service ticketing system, ensuring clear communication with users. Investigate and resolve issues with interfaces, APIs, content workflows, and system integrations. Work with the business to coordinate testing of fixes/patches and upgrades. Assisting with planning of technical changes. Cover the Broadcast Engineering Supervisor tickets when required. Contribute to root cause analysis (RCA) for recurring or high-impact incidents and support the implementation of preventative and long-term solutions. Configuration & Administration Configure key applications, user roles, and permissions. Support system updates, releases, and patches, including testing and validation activities. Maintain system documentation, configuration details, and troubleshooting guides. Implementation & Testing Input into test plans for functional testing, UAT and performance testing. Follow test plans created by 3rd parties or internally. Test new developments. Working with the technology team on interface issues and system improvements. Implement changes for projects (for example channel launches, API or ad sales integrations) and other reasons, including but not restricted to configuring look up tables, channel configuration, media asset prototypes, dropdowns, user groups, user roles, screen layouts, preferences etc. Conduct functional testing, workflow validation, and data verification. Assist in creating reports. Assist in data migrations where required. Stakeholder & Vendor Collaboration Liaise with the Technology team and third-party vendors to resolve escalated issues. Communicate updates, resolutions, and timelines clearly to stakeholders. Work with third-party vendors to troubleshoot issues and implement updates. Provide clear communication on status, resolutions, risks, and timelines. Documentation & Knowledge Management Create and maintain user guides, FAQ documents, and training materials. Document support procedures, known issues, and resolution steps to improve support efficiency. Provide training or onboarding support for new system users. Application Monitoring & Maintenance Monitor application performance, availability, data flows, and integrations to ensure optimal functionality. Perform routine health checks, system verifications, and scheduled maintenance tasks. Escalate complex issues to development, infrastructure, or vendor teams when needed. Use monitoring and observability tools (e.g. Datadog) to track application performance, availability, data flows, and integrations, and to support early detection and investigation of issues. Values we look for: Curiosity is what drives us to question, explore, and innovate. We approach challenges with an open mind, ready to grow and evolve as the world changes around us. When we stay curious, we keep learning, discovering fresh opportunities, and pushing the boundaries of what's possible. Courage is showing up as your true self, with confidence and heart, even when the road ahead feels uncertain. It's about owning our choices, stepping beyond our comfort zone, and creating new paths and opportunities to explore for both our company and yourself. Care is part of everything we do - how we treat each other, approach our work, connect with our partners and the world. It's about creating a culture where everyone feels included, respected, and truly supported. By acting with care, we nurture trust within our teams, building meaningful relationships throughout our company. We welcome talented candidates with infectious enthusiasm who love what they do, and are ready to learn, develop and thrive. Here you'll find a community of innovative, creative and inspiring people who aren't afraid to embrace responsibility and try new things collaboratively, as a team About Us: We are a certified Great Place to Work with a can-do, motivated culture that believes in working to live, not just living to work. Every employee has a voice and is encouraged to be themselves and be ambitious. With offices in Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly international organisation that celebrates difference and diversity. As an inclusive employer, we value the diversity of our teams and want our workforce to reflect our wider society. We encourage and welcome applications from people from under-represented backgrounds and are keen to make sure we are inclusive and accessible to all.

Join us as a Specialist Customer Care - Intermediary Mortgage Expert within Barclays UK. This is an exciting, high-demand hybrid role at the heart of a busy mortgage environment, blending inbound calls and live webchat support. You will be the expert that brokers and solicitors rely on, guiding mortgage applications from start to finish, solving policy queries, reviewing Decisions in Principle, and navigating technical challenges with confidence. If you thrive in a fast-paced setting, enjoy building relationships and making a real impact, this is your chance to step into a role where your expertise truly matters. To be successful as a Specialist Customer Care - Intermediary Mortgage Expert, you should have: Proven experience delivering excellent customer service in a telephony-based environment. Effective stakeholder management skills, with the ability to build relationships and set clear expectations. Excellent operational efficiency with the ability to confidently multitask and manage competing priorities. Some other highly valued skills may include: Mortgage knowledge - an understanding of mortgage products, processes, and policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Liverpool. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for an HR Advisor with strong Employee Relations expertise to join our team for a 11-month fixed-term maternity cover contract from early May 2026. Flexible working options: 4 days or full-time. This role is all about Employee Relations casework, work permits and compliance-you'll lead on performance and wellbeing cases, provide expert advice to managers, and ensure a smooth, compliant process across a regulated environment. Alongside ER, you'll manage compliance, risk, work permits, and partner closely with our central People Services team to keep UK and European requirements on track. Day to Day You'll Be: Lead on Employee Relations for your client group - provide expert advice across cases including flexible working, sickness absence, and performance management. Build strong relationships with managers and colleagues, delivering exceptional service and proactive support. Partner with People Services - own the operational relationship, act as escalation point, and ensure SLAs and in-market requirements are met. Drive compliance and risk management - ensure FCA SMCR adherence, manage HR risk register, and maintain the HR Business Continuity Plan. Manage work permits and sponsorship compliance in partnership with third parties, ensuring accurate record-keeping. Monitor quality and process improvement - review SOPs, conduct spot checks, and recommend improvements. Produce reports and MI, support audits, and track workload through to resolution. Support wider HR initiatives - acquisitions, policy reviews, and specialist projects. Stay ahead of legislation and regulatory changes, adapting processes and documentation as needed. Essential Skills & Experience: Solid UK HR and employment law knowledge; Some employee relations experience, gained through a variety of cases. Relevant experience in an HR Generalist, Shared Services or HR Compliance role, covering the hire to retire lifecycle; Ability to be a self starter and independently manage workload in a fast-paced environment, escalating or seeking guidance where required; Knowledge of GDPR legislation; Excel, reporting and analysis skills to allow you to produce, manipulate and interpret data; Experience in reviewing and improving policies and Standard Operating Procedures; Experience in owning and managing HR risks and compliance activities; Knowledge of work permits and immigration requirements (preferred); Experience of working in a regulated and/or global organisation (preferred) Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Employee Relations

Senior Fundraising Analyst 12 Month Fixed Term Contract £43,989 - £49,143pa (GBP) City of London E1 8QS and we are a hybrid working organisation This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week. Remote contracts would not be considered for this role. Purpose of Role As a Senior Fundraising Analyst you play a leading role in supporting the charity s fundraising growth objectives through data analysis, supporter segmentation, and insight generation. Working within the central Data & Technology Directorate you will work closely with the Fundraising Directorate to optimise fundraising strategies and enhance understanding of supporter demographics. You will bring data analysis skills to interrogate data within the CRM and reporting dashboards, manage data segmentation and extraction requests, and directly support Fundraising colleagues to optimise campaign activity through a multi-channel supporter segmentation approach. Your previous experience in a similar fundraising-orientated role and expertise in data analysis will be crucial for driving insights that improve our fundraising and impact strategies. You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable analytics projects in a business partnering capacity. You ll believe in the power of data and insights as levers for affecting positive change. You will work at the heart of Comic Relief s operations, supporting the organisation work towards a Just World Free from Poverty. You will work within the Data & Technology Directorate, reporting into the Head of Data Analytics, and will be supported in your technical learning, organisational integration and career growth from within this central team. The Fundraising Directorate will welcome you as a Business Partner and work closely with you to ensure your integration and understanding of the organisation s fundraising objectives and strategy. Key responsibilities: Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects. Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising activity and segmentation within the CRM. Oversee and manage the segmentation within the CRM, ensuring the supporter experience when receiving communications from Comic Relief is as good as it can be. Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate . Data Tools and Architecture: Collaborate with other Analysts and Data Engineers to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization. Leverage Kusto (KQL within Azure Data Explorer) and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources. Utilise Power BI to build and maintain dashboards that provide clear and actionable insights. Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud to build and manage segments. Stakeholder Collaboration: Be a Business Partner for Fundraising teams to identify data requirements and ensure alignment with strategic objectives. Communicate complex data findings in a clear and actionable manner to non-technical stakeholders. Person specification Essential criteria Significant experience in securing five figure donations and managing a personal portfolio of major donors. Excellent verbal and written communicator, with the ability to communicate often complex programme and funding work in an engaging way to lay audiences. Significant experience in writing compelling cases for support and major donor appeals and proposals. Experience in creating and delivering high quality donor events. Ability to represent the organisation at a high level with external audiences. Experience in using a CRM (e.g. RaisersEdge, Salesforce, D365) including managing donor records, moves management, running queries and reports. Excellent team player with the ability to support colleagues in a fast-paced and busy environment. Ability to work proactively and manage a busy workload with a systematic approach to work. Desirable criteria Experience in securing six figure donations. Experience of Salesforce . Perks and benefits: Flexible working hours Work from home option Life Insurance Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Paid emergency leave Sabbatical Opportunities Professional development Mentoring/coaching Paid volunteer days Payroll giving Salary sacrifice Team social events Extracurricular clubs Cycle to work scheme Free fruit To apply please visit our website via the link and apply online. Comic Relief reserves the right to close the role early if a large number of applications are received. Don t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Why work at Comic Relief There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work. Disability Confident Employer As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

About The Role Are you an experienced Principal Data Scientist ready to deliver cutting edge AI and machine learning solutions with real world impact? Join the RAC's AI Squad and help shape the future of our roadside assistance and contact centre operations. This influential role blends deep technical expertise with strategic leadership, helping deliver measurable improvements in how we support millions of customers. As a Principal Data Scientist, you'll lead high value AI/ML initiatives, working closely with the AI Squad Product Manager, that drive operational efficiency and smarter decision making across the RAC through the advanced use of large language models. If you're excited by impactful AI, large scale operational challenges and the opportunity to shape the RAC's next generation of intelligent systems, we'd love you to apply and become part of the team. The role is working hybrid hours working from either our Walsall or Bristol office. What You'll Be Doing Designing and deploying predictive and prescriptive models for operational use cases such as breakdown triage, workforce optimisation, and dynamic routing. Leading AI projects focused on delivering efficiencies across our operations to improve cost, productivity, and customer experience. Researching and implementing emerging AI technologies - including integrating large language models (LLMs) into frontline and back office workflows. Ensuring strong data governance, robust pipelines, and effective model lifecycle management. Translating operational challenges into AI/ML solutions with measurable business impact. Defining and tracking KPIs such as model accuracy, NPS, cost per job, and productivity metrics. Coaching and developing junior data scientists and analysts within the Innovation Squad. What You'll Bring We welcome applicants from all backgrounds who are passionate about impactful, responsible AI. Skills & Experience Proven experience leading AI/ML projects, ideally focused on operational or resource optimisation outcomes. Strong technical expertise in Python, SQL, and Snowflake. Experience developing forecasting, time series, optimisation, and NLP models. Cloud experience across AWS, Azure, or GCP. Solid understanding of MLOps, model monitoring, and scalable deployment. Ability to communicate complex technical concepts clearly to non technical teams. Experience delivering innovative solutions across sectors or disciplines. Qualifications Advanced degree in Data Science, Machine Learning, Statistics, or a related field. Benefits Earnings That Motivate - enjoy a competitive salary plus automatic enrolment in our 'Owning It Together' Colleague Share Scheme - a unique opportunity to share in RAC's future success and be rewarded for the exceptional work you deliver. Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. Time Off That Matters - enjoy 25 days annual leave, plus bank holidays. We also support work life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments. Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long term. Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5 star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone with: BSc Computer Science / Information Technology / Information Systems / Data Science BCom Information Systems (IS) / Informatics / Computer Science BBusSc. Computer Science / Information Technology BSc Applied Mathematics & Computer Science / Actuarial Science BSc / BEng Mechanical Engineering (with IT/IS modules) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone with: BSc Computer Science / Information Technology / Information Systems / Data Science BCom Information Systems (IS) / Informatics / Computer Science BBusSc. Computer Science / Information Technology BSc Applied Mathematics & Computer Science / Actuarial Science BSc / BEng Mechanical Engineering (with IT/IS modules) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Our client is a small independently run SME in North London, turnover 2-3m, seeking a Part Time Financial Analyst / Management Accountant / Finance Manager / Financial Controller to add value to its finance team. The Part Time Financial Analyst / Management Accountant / Finance Manager / Financial Controller will provide additional financial information and analysis to support the Board's decision-making process, together with implementing improvements to systems and reporting. Example work will include: Provide enhanced cash flow reporting and cash flow projections Implement a budgeting process with ongoing variance reporting Provide management accounting information for department managers Review and streamline processes in AP, AR and payroll Strong analytical skills are essential, together with the ability to impart financial information to the operations team. Experience using analytical tools and state-of-the-art systems would be useful such as advanced Excel, Xero, Syft, Apron, Power BI etc. This will be a Part Time role - hours and days to be discussed.