Business Analyst Salary£47,863 LocationHybrid - Boston, Peterborough, Rushden or Milton Keynes As a Business Analyst at Amplius, youll support the successful delivery of projects and programmes by delivering business analysis activities. This includes gathering and managing requirements, engaging stakeholders, supporting benefits realisation, and ensuring solutions align with business needs and strat click apply for full job details
Feb 25, 2026
Full time
Business Analyst Salary£47,863 LocationHybrid - Boston, Peterborough, Rushden or Milton Keynes As a Business Analyst at Amplius, youll support the successful delivery of projects and programmes by delivering business analysis activities. This includes gathering and managing requirements, engaging stakeholders, supporting benefits realisation, and ensuring solutions align with business needs and strat click apply for full job details
Join us as a Data and Records Governance Analyst at Barclays, to design, implement, and maintain conceptual, Logical and Physical data models that meet business data/process and technology requirements, by using designs and data strategies across a wide selection of platforms. To be successful as a Data and Records Governance Analyst , you should have: Risk and Control Experience. Data Governance. Stakeholder Management Some other highly valued skills may include: Previous Data Experience. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow. Purpose of the role To design, implement, and maintain conceptual, Logical and Physical data models that meet business data/process and technology requirements, by using designs and data strategies across a wide selection of platforms. Accountabilities Analysis and documentation of business requirements to translate them into data models aligned with organisational goals. Development and maintenance of data dictionaries and glossaries to define data elements and their usage. Analysis and monitoring of data usage patterns to identify opportunities for data optimisation and improvement, in partnership with the Data Base Administrator. Strategic architecture definition and product selection. Production of logical designs in relevant subject area (technical, data, operational), showing for example: processes, objects, data flows, inputs, stored data and outputs. Identifying common components. Implementation of architectures and Identification, ownership and resolution of design related issues. Definition and documentation of data architectures standards, principles and strategies. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 25, 2026
Full time
Join us as a Data and Records Governance Analyst at Barclays, to design, implement, and maintain conceptual, Logical and Physical data models that meet business data/process and technology requirements, by using designs and data strategies across a wide selection of platforms. To be successful as a Data and Records Governance Analyst , you should have: Risk and Control Experience. Data Governance. Stakeholder Management Some other highly valued skills may include: Previous Data Experience. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow. Purpose of the role To design, implement, and maintain conceptual, Logical and Physical data models that meet business data/process and technology requirements, by using designs and data strategies across a wide selection of platforms. Accountabilities Analysis and documentation of business requirements to translate them into data models aligned with organisational goals. Development and maintenance of data dictionaries and glossaries to define data elements and their usage. Analysis and monitoring of data usage patterns to identify opportunities for data optimisation and improvement, in partnership with the Data Base Administrator. Strategic architecture definition and product selection. Production of logical designs in relevant subject area (technical, data, operational), showing for example: processes, objects, data flows, inputs, stored data and outputs. Identifying common components. Implementation of architectures and Identification, ownership and resolution of design related issues. Definition and documentation of data architectures standards, principles and strategies. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. This role is for a highly motivated and dynamic Operations and Logistics Project Manager who possesses a strong inclination towards hands on involvement and a profound commitment to collaboration. Working closely with both our COO, VP of Operations and Global Project Delivery Team, the role requires an individual who can manage multiple concurrent projects covering all areas of Operations and Logistics processes including but not exclusive to new warehouse onboarding, transportation and IT/systems/data projects. The individual will also be key to supporting and building on our global operations and logistics strategy and supporting our global operations teams. This role is designed for a leader who thrives in a fast paced environment, actively seeks out project responsibilities, and excels at bringing together diverse teams to achieve common goals. The ideal candidate will be someone who does not shy away from diving deep into project details and works closely with team members at all levels to drive project success. You'll be; Project Leadership and Execution Leading operations and logistics projects from conception to completion, working with Global Business Analysts to ensure requirements are clear, documented, and stakeholder approved - all of which you'll be responsible for. Ensuring projects are delivered on time, within scope, and within budget, often across global teams and time zones. Driving hands on involvement throughout all project phases, and engaging actively with team members, stakeholders, and vendors to maintain project momentum - demonstrating how you'll be operating day to day. Collaborative Project Team Management Fostering a culture of collaboration within the project team, which you'll be championing through regular meetings and workshops. Facilitating communication, alignment, and problem solving, and mediating when needed to maintain a positive, high performing environment. Stakeholder Engagement Building and maintaining strong relationships with the COO, VP of Operations, Global Operations, Global Project Delivery teams and wider project stakeholders - relationships you'll be actively developing. Understanding and addressing stakeholder needs and expectations through ongoing communication and engagement. Risk Management and Problem Solving Proactively identifying potential project risks and issues - something you'll be expected to stay ahead of. Leading collaborative problem solving and decision making processes, involving the right people at the right time. Continuous Improvement Promoting a culture of continuous improvement by gathering feedback and applying best practice project management approaches. Implementing enhancements informed by team insights and industry trends - changes you'll be contributing to as part of evolving project delivery. Resource Management Securing and allocating project resources - including cross functional team members and budgets - ensuring the right skills and expertise are in place to meet project demands. Contributing to the selection and onboarding of project team members, playing a meaningful role in building effective teams. You'll have; A Bachelor's degree in Business Administration, Project Management, or related field. Alternatively clear demonstratable equivalent experience. PMP certification is a plus. A minimum of 5 years of experience in operations project management, with a demonstrated history of successful project delivery. Experience of working with agile teams a distinct advantage. Experience of onboarding projects for both in-house and third party warehouses. Exceptional leadership skills with a strong focus on mentorship and team development. Excellent communication and interpersonal skills, with an ability to engage effectively with team members, stakeholders, and vendors at all levels from CEO to operational team members. Experienceofworkingwith a mix of in-house, 3rd party and contracted resources. Strong analytical and problem solving skills, with a hands on approach to tackling challenges. Strong commercial awareness and able to demonstrate ability to control costs and ensure quality in project deliverables. Proficiency in project management software and tools. Experience of is an advantage. An unwavering commitment to collaborative work and a passion for driving team success.
Feb 25, 2026
Full time
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. This role is for a highly motivated and dynamic Operations and Logistics Project Manager who possesses a strong inclination towards hands on involvement and a profound commitment to collaboration. Working closely with both our COO, VP of Operations and Global Project Delivery Team, the role requires an individual who can manage multiple concurrent projects covering all areas of Operations and Logistics processes including but not exclusive to new warehouse onboarding, transportation and IT/systems/data projects. The individual will also be key to supporting and building on our global operations and logistics strategy and supporting our global operations teams. This role is designed for a leader who thrives in a fast paced environment, actively seeks out project responsibilities, and excels at bringing together diverse teams to achieve common goals. The ideal candidate will be someone who does not shy away from diving deep into project details and works closely with team members at all levels to drive project success. You'll be; Project Leadership and Execution Leading operations and logistics projects from conception to completion, working with Global Business Analysts to ensure requirements are clear, documented, and stakeholder approved - all of which you'll be responsible for. Ensuring projects are delivered on time, within scope, and within budget, often across global teams and time zones. Driving hands on involvement throughout all project phases, and engaging actively with team members, stakeholders, and vendors to maintain project momentum - demonstrating how you'll be operating day to day. Collaborative Project Team Management Fostering a culture of collaboration within the project team, which you'll be championing through regular meetings and workshops. Facilitating communication, alignment, and problem solving, and mediating when needed to maintain a positive, high performing environment. Stakeholder Engagement Building and maintaining strong relationships with the COO, VP of Operations, Global Operations, Global Project Delivery teams and wider project stakeholders - relationships you'll be actively developing. Understanding and addressing stakeholder needs and expectations through ongoing communication and engagement. Risk Management and Problem Solving Proactively identifying potential project risks and issues - something you'll be expected to stay ahead of. Leading collaborative problem solving and decision making processes, involving the right people at the right time. Continuous Improvement Promoting a culture of continuous improvement by gathering feedback and applying best practice project management approaches. Implementing enhancements informed by team insights and industry trends - changes you'll be contributing to as part of evolving project delivery. Resource Management Securing and allocating project resources - including cross functional team members and budgets - ensuring the right skills and expertise are in place to meet project demands. Contributing to the selection and onboarding of project team members, playing a meaningful role in building effective teams. You'll have; A Bachelor's degree in Business Administration, Project Management, or related field. Alternatively clear demonstratable equivalent experience. PMP certification is a plus. A minimum of 5 years of experience in operations project management, with a demonstrated history of successful project delivery. Experience of working with agile teams a distinct advantage. Experience of onboarding projects for both in-house and third party warehouses. Exceptional leadership skills with a strong focus on mentorship and team development. Excellent communication and interpersonal skills, with an ability to engage effectively with team members, stakeholders, and vendors at all levels from CEO to operational team members. Experienceofworkingwith a mix of in-house, 3rd party and contracted resources. Strong analytical and problem solving skills, with a hands on approach to tackling challenges. Strong commercial awareness and able to demonstrate ability to control costs and ensure quality in project deliverables. Proficiency in project management software and tools. Experience of is an advantage. An unwavering commitment to collaborative work and a passion for driving team success.
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Feb 25, 2026
Full time
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
UK Wide, Work at Home, UK, GB, Sitel UK L Job Description: The Opportunity: We are seeking a dynamic and experienced Senior Analytics Consultant to support the next phase of growth and innovation for Foundever's English-speaking markets. The ideal candidate will be an analytical thinker, naturally inquisitive, with exceptional problem-solving skills. In this role, you will combine industry knowledge with your technical capabilities to deliver analytics & Insight programs for our clients. These will help achieve a range of outcomes including optimising business processes, enhancing customer experiences and growing sales / revenue. You'll work closely with internal stakeholders and client teams to design, pitch and deliver these programs of work across a wide range of sectors. As part of the wider Analytics and Insight community, you will leverage your expertise in data analysis with strong stakeholder management skills to deliver high impact analysis and gain the buy-in of the business, our operations and our clients. Key Responsibilities: Data Analysis General all round understanding of Insight & Analytics solutions and concepts Leading the delivery of analytics across multiple Insight & analytics programs / clients Strong understanding of statistical analysis and modelling techniques. Develop and deliver presentations to client teams, translating complex analysis into clear, actionable recommendations. Work with our BI & reporting team to design and fine tune insight dashboards, reports, and visualizations in Power BI. Provide peer review of project outputs to assure QA standards are met Lead a small team of data professionals (Analytics Consultants, Insight Analysts) Stakeholder Management Partner with clients to understand business objectives and translate them into analytical & insight solutions. Present the findings of your analysis to stakeholders at all levels up to C-suite. Act as a trusted advisor to both operations and our clients, helping them leverage data to achieve their goals. Work closely with internal teams (Operations, Solutions, Client Strategy & Advisory and Account Management) to deliver transformation projects. Collaborate closely with the Data Science & Engineering, Insight and Client Strategy & Advisory. Improvement Projects Develop insight into initiatives that lead to business process, technology or service improvements Support the development of business cases by quantifying the impact of the proposed initiatives, including cost-benefit analysis and ROI predictions. Track the implementation and success of solutions providing feedback and adjustment recommendations when required. Stay up-to-date with the latest analytical tools, techniques and trends to continuously improve the impact and efficiency of analysis. Sales & Solutions Develop business cases and calculate ROI to enable our team to pitch for and win new business or expand our services for existing clients. Working across the wider Data & analytics function to design, develop and deliver repeatable analytics products that are scalable across our EMEA region. Support our Insight & Analytics Director with the development of sales and analytics solutions, which will form part of a proposals to new prospects or the expansion of services for an existing account. Leadership & Strategy Project lead for insight and analytics services across multiple accounts You will be comfortable leading analysis and co-ordinating the work of others with minimal supervision. You can identify and act on opportunities to improve or standardise processes and procedures, enabling our team to achieve better client outcomes and improve working practices for colleagues Development and management of pipeline tracking and project governance Training, coaching and mentoring other in the analytics team to support their development and progression within Foundever Your Profile & Experience: 2+ years in an analytics role in a BPO setting is essential. 2+ years working in the retail sector is essential. 5+ years in a data analytics role within a contact centre is essential. Hands on expertise in programming languages such as SQL, Python or R ideally in a cloud computing environment (ideally MS Azure) Intermediate to expert knowledge of Power BI data visualisation Knowledge of Azure cloud infrastructure e.g. Databricks is preferred but not essential Experience with Alteryx designer is desirable but not essential Experience of working with unstructured data is desirable but not essential Strong communication skills, both written and verbal, with an ability to influence stakeholders. Excellent problem-solving skills and critical thinking ability. Ability to work independently and manage multiple projects in a fast-paced environment. Who are we? Put simply, our mission is to be the solutions and the team behind the best experiences for the world's leading brands. Wherever and whenever needed. With 170,000 people working across the globe, Foundever securely connects brands with their customers 9 million times a day in 60+ languages. Our global footprint makes us one of the few true global players in the BPO industry. The Package: Competitive salary of up to £75K, depending on experience 10% bonus based on company and personal performance 25 day annual leave + standard bank holidays Competitive pension scheme Remote working with limited You will also have the benefit of working for a very secure and stable organisation that provides excellent working conditions and training as well as an aggressive growth strategy for the UK & SA which will open up careers opportunities for the right individual. If this really interests you and you are attracted to pushing yourself to a rewarding career, then please apply now and our Recruitment Team will be more than happy to speak with you.
Feb 25, 2026
Full time
UK Wide, Work at Home, UK, GB, Sitel UK L Job Description: The Opportunity: We are seeking a dynamic and experienced Senior Analytics Consultant to support the next phase of growth and innovation for Foundever's English-speaking markets. The ideal candidate will be an analytical thinker, naturally inquisitive, with exceptional problem-solving skills. In this role, you will combine industry knowledge with your technical capabilities to deliver analytics & Insight programs for our clients. These will help achieve a range of outcomes including optimising business processes, enhancing customer experiences and growing sales / revenue. You'll work closely with internal stakeholders and client teams to design, pitch and deliver these programs of work across a wide range of sectors. As part of the wider Analytics and Insight community, you will leverage your expertise in data analysis with strong stakeholder management skills to deliver high impact analysis and gain the buy-in of the business, our operations and our clients. Key Responsibilities: Data Analysis General all round understanding of Insight & Analytics solutions and concepts Leading the delivery of analytics across multiple Insight & analytics programs / clients Strong understanding of statistical analysis and modelling techniques. Develop and deliver presentations to client teams, translating complex analysis into clear, actionable recommendations. Work with our BI & reporting team to design and fine tune insight dashboards, reports, and visualizations in Power BI. Provide peer review of project outputs to assure QA standards are met Lead a small team of data professionals (Analytics Consultants, Insight Analysts) Stakeholder Management Partner with clients to understand business objectives and translate them into analytical & insight solutions. Present the findings of your analysis to stakeholders at all levels up to C-suite. Act as a trusted advisor to both operations and our clients, helping them leverage data to achieve their goals. Work closely with internal teams (Operations, Solutions, Client Strategy & Advisory and Account Management) to deliver transformation projects. Collaborate closely with the Data Science & Engineering, Insight and Client Strategy & Advisory. Improvement Projects Develop insight into initiatives that lead to business process, technology or service improvements Support the development of business cases by quantifying the impact of the proposed initiatives, including cost-benefit analysis and ROI predictions. Track the implementation and success of solutions providing feedback and adjustment recommendations when required. Stay up-to-date with the latest analytical tools, techniques and trends to continuously improve the impact and efficiency of analysis. Sales & Solutions Develop business cases and calculate ROI to enable our team to pitch for and win new business or expand our services for existing clients. Working across the wider Data & analytics function to design, develop and deliver repeatable analytics products that are scalable across our EMEA region. Support our Insight & Analytics Director with the development of sales and analytics solutions, which will form part of a proposals to new prospects or the expansion of services for an existing account. Leadership & Strategy Project lead for insight and analytics services across multiple accounts You will be comfortable leading analysis and co-ordinating the work of others with minimal supervision. You can identify and act on opportunities to improve or standardise processes and procedures, enabling our team to achieve better client outcomes and improve working practices for colleagues Development and management of pipeline tracking and project governance Training, coaching and mentoring other in the analytics team to support their development and progression within Foundever Your Profile & Experience: 2+ years in an analytics role in a BPO setting is essential. 2+ years working in the retail sector is essential. 5+ years in a data analytics role within a contact centre is essential. Hands on expertise in programming languages such as SQL, Python or R ideally in a cloud computing environment (ideally MS Azure) Intermediate to expert knowledge of Power BI data visualisation Knowledge of Azure cloud infrastructure e.g. Databricks is preferred but not essential Experience with Alteryx designer is desirable but not essential Experience of working with unstructured data is desirable but not essential Strong communication skills, both written and verbal, with an ability to influence stakeholders. Excellent problem-solving skills and critical thinking ability. Ability to work independently and manage multiple projects in a fast-paced environment. Who are we? Put simply, our mission is to be the solutions and the team behind the best experiences for the world's leading brands. Wherever and whenever needed. With 170,000 people working across the globe, Foundever securely connects brands with their customers 9 million times a day in 60+ languages. Our global footprint makes us one of the few true global players in the BPO industry. The Package: Competitive salary of up to £75K, depending on experience 10% bonus based on company and personal performance 25 day annual leave + standard bank holidays Competitive pension scheme Remote working with limited You will also have the benefit of working for a very secure and stable organisation that provides excellent working conditions and training as well as an aggressive growth strategy for the UK & SA which will open up careers opportunities for the right individual. If this really interests you and you are attracted to pushing yourself to a rewarding career, then please apply now and our Recruitment Team will be more than happy to speak with you.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. Job description - the role AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for a Procurement Data Analyst (Contracts) for a 26 weeks contract based in Birmingham. Please note this position is going to be hybrid. Candidate Profile: Key accountabilities, skills & experience Purpose of the role: In this role, you will be responsible for the content of our global supplier contract management system. This was recently re-launched and the next phase of the project will be moving our contracts and related data into the new system. You will use the supplier management platform, Excel, PowerBI and other reporting tools and platforms to support your work as directed. What you'll do: Collate and move contract files into our new system. Extract key data from the contract to populate database fields across a wide range of contract clauses and commercial factors. Ensure data is accurate and complete. Work with others in the team and wider business where data is incomplete or uncertain. Devise an efficient way to complete this project - to automate as much as possible the routine elements of data preparation and prioritise focus on information analysis and creation. Explore reporting capabilities of the system and work with the team to develop good quality information extracts. Identify opportunities to improve our data quality. Support across the team as directed. Impact: Curation of a clean, accurate, powerful and interrogatable contract dataset across multiple business areas High quality information reporting to support various operations and initiatives Efficient approach to this work Pro-active identification of issues and reporting upwards or resolving as appropriate Contributing to the availability of high-quality data through attention to detail in your work. Reflecting the team overall as a responsive, efficient and supportive business function, always keen to understand how we best contribute to the goals of the organization and in tune with the time sensitive work-nature and needs of our client facing project delivery teams Embedding a strong controls and risk management approach within your work. Empathetic approach to delivery and customer service The skills you'll need: Demonstrable experience working with B2B contracts Good level of knowledge of contracts will be essential in being able to extract data and interpret information as required Good communication skills and ability empathise with a wide range of stakeholders Comfort and experience of working with large, semi structured and raw data sources - able to work directly with data and not confined to pre-structured platforms and environments Experience of appropriate procurement tools - ideally a contract repository/lifecycle management tool Good level of skills with '365' infrastructure especially Excel Strong analytical skills with the ability to translate date into information About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Feb 25, 2026
Contractor
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. Job description - the role AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for a Procurement Data Analyst (Contracts) for a 26 weeks contract based in Birmingham. Please note this position is going to be hybrid. Candidate Profile: Key accountabilities, skills & experience Purpose of the role: In this role, you will be responsible for the content of our global supplier contract management system. This was recently re-launched and the next phase of the project will be moving our contracts and related data into the new system. You will use the supplier management platform, Excel, PowerBI and other reporting tools and platforms to support your work as directed. What you'll do: Collate and move contract files into our new system. Extract key data from the contract to populate database fields across a wide range of contract clauses and commercial factors. Ensure data is accurate and complete. Work with others in the team and wider business where data is incomplete or uncertain. Devise an efficient way to complete this project - to automate as much as possible the routine elements of data preparation and prioritise focus on information analysis and creation. Explore reporting capabilities of the system and work with the team to develop good quality information extracts. Identify opportunities to improve our data quality. Support across the team as directed. Impact: Curation of a clean, accurate, powerful and interrogatable contract dataset across multiple business areas High quality information reporting to support various operations and initiatives Efficient approach to this work Pro-active identification of issues and reporting upwards or resolving as appropriate Contributing to the availability of high-quality data through attention to detail in your work. Reflecting the team overall as a responsive, efficient and supportive business function, always keen to understand how we best contribute to the goals of the organization and in tune with the time sensitive work-nature and needs of our client facing project delivery teams Embedding a strong controls and risk management approach within your work. Empathetic approach to delivery and customer service The skills you'll need: Demonstrable experience working with B2B contracts Good level of knowledge of contracts will be essential in being able to extract data and interpret information as required Good communication skills and ability empathise with a wide range of stakeholders Comfort and experience of working with large, semi structured and raw data sources - able to work directly with data and not confined to pre-structured platforms and environments Experience of appropriate procurement tools - ideally a contract repository/lifecycle management tool Good level of skills with '365' infrastructure especially Excel Strong analytical skills with the ability to translate date into information About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software click apply for full job details
Feb 25, 2026
Seasonal
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software click apply for full job details
PMO Analyst (Project Portfolio & Governance) Sector: Engineering / Infrastructure / Technology 27 per hour Umbrella INSIDE IR35 12 Month Contract Coventry We are looking for a highly analytical PMO Analyst to join our portfolio team. This is a pivotal role where project governance meets digital innovation. You won't just be tracking milestones; you will be building the dashboards and reporting frameworks that drive multi-million-pound decision-making across our entire project estate. The Role As the PMO Analyst, you will act as the "engine room" for our project portfolio. Your role is to ensure governance is robust, schedules are aligned, and data is visualized in a way that tells a clear story to our stakeholders. From JQL scripting in Jira to architecting Tableau dashboards, you will be the technical expert who ensures our delivery stays on track. Key Accountabilities: Support the implementation of portfolio-wide standards, document control, and rigorous assurance processes. Maintain complex project schedules and milestone plans. You will take the lead on maintaining digital tools (Jira/Confluence) and developing Tableau dashboards to track KPIs, resource use, and timelines. Proactively manage risk/opportunity registers and administer change control workflows to ensure project integrity. Define and track delivery KPIs, producing high-impact insights that aid executive decision-making. Analyze short- and long-term resource needs to support effective capacity planning across the delivery streams. Coordinate "Lessons Learned" sessions and promote a culture of knowledge sharing and "Customer Love." Essential Requirements: Proficient in Jira (including JQL scripting) and Tableau (or similar BI tools). You should be comfortable with coding languages used for reporting and dashboarding. Proven experience in a PMO, Project Analyst, or Support role within a complex, large-scale environment. Familiarity with project/portfolio frameworks (APM, PRINCE2) and a strong understanding of risk, issue, and change control. Advanced Excel skills and the ability to interpret complex data into simplified messages for stakeholders. Exceptional interpersonal skills with the ability to engage cross-functional teams and maintain stakeholder maps. Desirable: Formal PM qualification (APM, PRINCE2, or PMI). Experience in Engineering, Infrastructure, or technical sectors. Knowledge of lifecycle frameworks such as RIBA or V-model. Experience with Confluence and collaborative digital platforms.
Feb 25, 2026
Seasonal
PMO Analyst (Project Portfolio & Governance) Sector: Engineering / Infrastructure / Technology 27 per hour Umbrella INSIDE IR35 12 Month Contract Coventry We are looking for a highly analytical PMO Analyst to join our portfolio team. This is a pivotal role where project governance meets digital innovation. You won't just be tracking milestones; you will be building the dashboards and reporting frameworks that drive multi-million-pound decision-making across our entire project estate. The Role As the PMO Analyst, you will act as the "engine room" for our project portfolio. Your role is to ensure governance is robust, schedules are aligned, and data is visualized in a way that tells a clear story to our stakeholders. From JQL scripting in Jira to architecting Tableau dashboards, you will be the technical expert who ensures our delivery stays on track. Key Accountabilities: Support the implementation of portfolio-wide standards, document control, and rigorous assurance processes. Maintain complex project schedules and milestone plans. You will take the lead on maintaining digital tools (Jira/Confluence) and developing Tableau dashboards to track KPIs, resource use, and timelines. Proactively manage risk/opportunity registers and administer change control workflows to ensure project integrity. Define and track delivery KPIs, producing high-impact insights that aid executive decision-making. Analyze short- and long-term resource needs to support effective capacity planning across the delivery streams. Coordinate "Lessons Learned" sessions and promote a culture of knowledge sharing and "Customer Love." Essential Requirements: Proficient in Jira (including JQL scripting) and Tableau (or similar BI tools). You should be comfortable with coding languages used for reporting and dashboarding. Proven experience in a PMO, Project Analyst, or Support role within a complex, large-scale environment. Familiarity with project/portfolio frameworks (APM, PRINCE2) and a strong understanding of risk, issue, and change control. Advanced Excel skills and the ability to interpret complex data into simplified messages for stakeholders. Exceptional interpersonal skills with the ability to engage cross-functional teams and maintain stakeholder maps. Desirable: Formal PM qualification (APM, PRINCE2, or PMI). Experience in Engineering, Infrastructure, or technical sectors. Knowledge of lifecycle frameworks such as RIBA or V-model. Experience with Confluence and collaborative digital platforms.
JOB DESCRIPTION Job Title: IT Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa-Middle East, which will often include visitors from international sites, in response to incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver groups and keep user informed of progress through the lifecycle of the call, from inception through to resolution. Build/rebuild workstations to company specifications. Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories. Provide basic user training for new starters and for new equipment. Assist users with IT equipment location moves around the site. Project work: Application and new equipment rollouts, audits. Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast of IT activities, changes and outages. Attend team and company meetings and provided training to develop relevant knowledge and skills and to adhere to Environment, Health and Safety policy. Take part in/support company events when required. Adhere to company policies. Support the production environment for which wearing Personal Protective Clothing is essential. AskMe call placement is fundamental in reducing SLA. Required Competencies Good soft skills/communication, both verbal and keyboard, including the ability to converse with people at varying levels, from factory workers to senior executives, and should possess a customer service orientated background. Proficient problem analyzing and solving skills. Previous experience of working with a Service Desk tool, preferably AskMe (ServiceNow) A fundamental working knowledge of IT principles hardware, software and other devices, e.g. Smartphones: iOS and Android. A good understanding of Windows 11 and 10. Experience of Microsoft Office 365 and 2016. Experience of Google Suite including Gmail and Drive. A knowledge of InTune, Azure, Webex, Landesk would be beneficial. The ability to work as part of a team or alone including individual project work when required. The ability to work under pressure to meet deadlines. Smart, professional appearance as customer facing. Notes46 Source
Feb 25, 2026
Seasonal
JOB DESCRIPTION Job Title: IT Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa-Middle East, which will often include visitors from international sites, in response to incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver groups and keep user informed of progress through the lifecycle of the call, from inception through to resolution. Build/rebuild workstations to company specifications. Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories. Provide basic user training for new starters and for new equipment. Assist users with IT equipment location moves around the site. Project work: Application and new equipment rollouts, audits. Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast of IT activities, changes and outages. Attend team and company meetings and provided training to develop relevant knowledge and skills and to adhere to Environment, Health and Safety policy. Take part in/support company events when required. Adhere to company policies. Support the production environment for which wearing Personal Protective Clothing is essential. AskMe call placement is fundamental in reducing SLA. Required Competencies Good soft skills/communication, both verbal and keyboard, including the ability to converse with people at varying levels, from factory workers to senior executives, and should possess a customer service orientated background. Proficient problem analyzing and solving skills. Previous experience of working with a Service Desk tool, preferably AskMe (ServiceNow) A fundamental working knowledge of IT principles hardware, software and other devices, e.g. Smartphones: iOS and Android. A good understanding of Windows 11 and 10. Experience of Microsoft Office 365 and 2016. Experience of Google Suite including Gmail and Drive. A knowledge of InTune, Azure, Webex, Landesk would be beneficial. The ability to work as part of a team or alone including individual project work when required. The ability to work under pressure to meet deadlines. Smart, professional appearance as customer facing. Notes46 Source
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
A highly reputable claims and disputes consultancy is looking to appoint a Senior Consultant - Planning & Delay, based in Warrington. The successful candidate is likely to be an experienced Delay Analyst from a consultancy environment providing dispute resolution services. Alternatively, this role will also suit a construction professional from a contracting background (planning/programming/project controls) who has had exposure to claims and disputes and is now looking to specialise within a dedicated claims and disputes consultancy. This is an excellent opportunity to take the next step in your career with a respected business and highly experienced senior leadership team. You can expect strong exposure to claims, disputes (predominantly adjudications) and expert witness support work, with clear scope to develop technically and progress longer-term. In this line of work, it is common to gain exposure to a wide variety of assignments across multiple sectors. You will support a diverse client base, including main contractors, specialist subcontractors and client organisations, working on both live project matters and formal dispute related assignments. Responsibilities and Duties As a Senior Consultant - Planning & Delay, you will report directly to the Managing Director. You will support senior management on complex disputes work, while also leading your own client assignments relating to delay, disruption and time related claims on live projects. You will be expected to provide a range of services, some independently and others in support of senior colleagues, including: Working alongside the wider delay team to analyse disputed time related issues Reviewing construction programmes and providing clear, practical advice on programme logic, critical path and delay impacts Supporting clients with delay and loss matters, including strategy, record review and substantiation Collaborating with commercial/quantum specialists to align time and cost positions across claims and disputes Assisting with preparation of reports and client ready deliverables, including adjudication support and expert witness related work Contributing to meetings with clients and, where relevant, solicitors and legal teams Delivering coaching and training to clients on planning, delay and time related matters Supporting business development activity, including helping to build client relationships and secure repeat work Desired Skills and Experience Approximately 10 years' post graduate experience within the construction industry Background in live planning/programming roles for contracting organisations and/or delay analysis within a disputes consultancy (experience of both is highly advantageous) Strong understanding of programmes and planning principles, including critical path concepts Competent using planning software such as Primavera P6, Asta Powerproject and/or MS Project Exposure to formal dispute processes (e.g. adjudication, arbitration, litigation) is beneficial but not essential Professional, well presented and confident in a client facing environment Strong working knowledge of standard forms of contract, particularly NEC and JCT Competent with Microsoft Office packages Qualifications/Educational Requirements Degree qualified (or equivalent) A Masters in Construction Law is desirable; candidates working towards further qualifications may also be considered Employing Company Overview and Profile The hiring company is a multi disciplinary construction consultancy focused on risk analysis and mitigation, dispute avoidance, expert witness support, coaching and training, project management and commercial management. Since its formation, the business has developed a strong and expanding client base and operates from multiple UK offices, enabling it to provide a high calibre of service nationwide. The consultancy is led by a highly regarded senior management team who provide excellent guidance and support, with clear opportunities for long term career development. Additional Benefits Package and Incentives Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches.
Feb 25, 2026
Full time
A highly reputable claims and disputes consultancy is looking to appoint a Senior Consultant - Planning & Delay, based in Warrington. The successful candidate is likely to be an experienced Delay Analyst from a consultancy environment providing dispute resolution services. Alternatively, this role will also suit a construction professional from a contracting background (planning/programming/project controls) who has had exposure to claims and disputes and is now looking to specialise within a dedicated claims and disputes consultancy. This is an excellent opportunity to take the next step in your career with a respected business and highly experienced senior leadership team. You can expect strong exposure to claims, disputes (predominantly adjudications) and expert witness support work, with clear scope to develop technically and progress longer-term. In this line of work, it is common to gain exposure to a wide variety of assignments across multiple sectors. You will support a diverse client base, including main contractors, specialist subcontractors and client organisations, working on both live project matters and formal dispute related assignments. Responsibilities and Duties As a Senior Consultant - Planning & Delay, you will report directly to the Managing Director. You will support senior management on complex disputes work, while also leading your own client assignments relating to delay, disruption and time related claims on live projects. You will be expected to provide a range of services, some independently and others in support of senior colleagues, including: Working alongside the wider delay team to analyse disputed time related issues Reviewing construction programmes and providing clear, practical advice on programme logic, critical path and delay impacts Supporting clients with delay and loss matters, including strategy, record review and substantiation Collaborating with commercial/quantum specialists to align time and cost positions across claims and disputes Assisting with preparation of reports and client ready deliverables, including adjudication support and expert witness related work Contributing to meetings with clients and, where relevant, solicitors and legal teams Delivering coaching and training to clients on planning, delay and time related matters Supporting business development activity, including helping to build client relationships and secure repeat work Desired Skills and Experience Approximately 10 years' post graduate experience within the construction industry Background in live planning/programming roles for contracting organisations and/or delay analysis within a disputes consultancy (experience of both is highly advantageous) Strong understanding of programmes and planning principles, including critical path concepts Competent using planning software such as Primavera P6, Asta Powerproject and/or MS Project Exposure to formal dispute processes (e.g. adjudication, arbitration, litigation) is beneficial but not essential Professional, well presented and confident in a client facing environment Strong working knowledge of standard forms of contract, particularly NEC and JCT Competent with Microsoft Office packages Qualifications/Educational Requirements Degree qualified (or equivalent) A Masters in Construction Law is desirable; candidates working towards further qualifications may also be considered Employing Company Overview and Profile The hiring company is a multi disciplinary construction consultancy focused on risk analysis and mitigation, dispute avoidance, expert witness support, coaching and training, project management and commercial management. Since its formation, the business has developed a strong and expanding client base and operates from multiple UK offices, enabling it to provide a high calibre of service nationwide. The consultancy is led by a highly regarded senior management team who provide excellent guidance and support, with clear opportunities for long term career development. Additional Benefits Package and Incentives Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches.
Hill Robinson was specifically created to manage the operational complexities of the world's largest superyachts, bringing technical excellence to a full spectrum of services. Today, Hill Robinson offers specialised yacht management, project management for new builds and refit, charter management, corporate services, crew placement, payroll and recruitment, plus a host of other services. The Systems Analyst will lead efforts in improving business intelligence, operational efficiency, and customer experience-leveraging emerging AI technologies and optimising key business systems. This role sits at the intersection of technology, compliance, and operational strategy, ensuring our systems are effective, well integrated, and compliant with regulatory requirements. AI & Business Intelligence Innovation Explore, evaluate, and prototype AI-driven solutions to improve reporting, forecasting, and decision making. Identify opportunities where AI, automation, or advanced analytics can improve internal processes or enhance customer experience. Translate business challenges into AI enabled use cases. Support development of dashboards, metrics, and analytical tools. Work within the guidelines and legislative parameters of GDPR/data protection responsibilities Systems Administration & Optimisation Serve as primary administrator for platforms such as HubSpot and SharePoint. Configure, maintain, and optimise systems to maximise usability and business value. Deliver workflow automation, integrations, and improved data structures. Ensure system stability, security, and scalability. Responsible for user access audits. Integration & Process Improvement Map existing business processes and identify technology driven improvements. Develop and maintain integrations to ensure seamless data flow. Champion best practices in system usage, process consistency, and data governance. Compliance & Regulatory Alignment Partner with Compliance teams to ensure systems meet regulatory standards. Support internal controls, risk assessments, and governance processes. Maintain documentation aligned with compliance needs. Stakeholder Engagement & Support Work with cross functional teams to understand requirements and deliver system improvements. Provide training, documentation, and user support. Communicate effectively with technical and non technical stakeholders. Manage competing priorities and provide structured updates It is our expectation that the post holder upholds, demonstrates and lives up to our company values and works diligently towards our strategic goals and objectives, underpinned by our 5 pillars (Sustainable Growth, Business Efficiency, Trusted Partner, Culture, and Environment, Social & Governance) and that they do so with integrity and professionalism. Hill Robinson believes diversity drives innovation. We are proud to be an equal opportunity employer and welcome applications from candidates of all genders, ethnicities, abilities, backgrounds, and life experiences. Our commitment is to create an inclusive workplace where every individual feels respected, valued, and empowered to thrive. When you submit this application form, your personal information contained in it will be shared with Hill Robinson. Hill Robinson will process your personal information in accordance with their own Privacy Policy.
Feb 25, 2026
Full time
Hill Robinson was specifically created to manage the operational complexities of the world's largest superyachts, bringing technical excellence to a full spectrum of services. Today, Hill Robinson offers specialised yacht management, project management for new builds and refit, charter management, corporate services, crew placement, payroll and recruitment, plus a host of other services. The Systems Analyst will lead efforts in improving business intelligence, operational efficiency, and customer experience-leveraging emerging AI technologies and optimising key business systems. This role sits at the intersection of technology, compliance, and operational strategy, ensuring our systems are effective, well integrated, and compliant with regulatory requirements. AI & Business Intelligence Innovation Explore, evaluate, and prototype AI-driven solutions to improve reporting, forecasting, and decision making. Identify opportunities where AI, automation, or advanced analytics can improve internal processes or enhance customer experience. Translate business challenges into AI enabled use cases. Support development of dashboards, metrics, and analytical tools. Work within the guidelines and legislative parameters of GDPR/data protection responsibilities Systems Administration & Optimisation Serve as primary administrator for platforms such as HubSpot and SharePoint. Configure, maintain, and optimise systems to maximise usability and business value. Deliver workflow automation, integrations, and improved data structures. Ensure system stability, security, and scalability. Responsible for user access audits. Integration & Process Improvement Map existing business processes and identify technology driven improvements. Develop and maintain integrations to ensure seamless data flow. Champion best practices in system usage, process consistency, and data governance. Compliance & Regulatory Alignment Partner with Compliance teams to ensure systems meet regulatory standards. Support internal controls, risk assessments, and governance processes. Maintain documentation aligned with compliance needs. Stakeholder Engagement & Support Work with cross functional teams to understand requirements and deliver system improvements. Provide training, documentation, and user support. Communicate effectively with technical and non technical stakeholders. Manage competing priorities and provide structured updates It is our expectation that the post holder upholds, demonstrates and lives up to our company values and works diligently towards our strategic goals and objectives, underpinned by our 5 pillars (Sustainable Growth, Business Efficiency, Trusted Partner, Culture, and Environment, Social & Governance) and that they do so with integrity and professionalism. Hill Robinson believes diversity drives innovation. We are proud to be an equal opportunity employer and welcome applications from candidates of all genders, ethnicities, abilities, backgrounds, and life experiences. Our commitment is to create an inclusive workplace where every individual feels respected, valued, and empowered to thrive. When you submit this application form, your personal information contained in it will be shared with Hill Robinson. Hill Robinson will process your personal information in accordance with their own Privacy Policy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
Feb 25, 2026
Full time
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
A growing international consulting firm is seeking a Business Analyst/Solution Consultant to implement complex technology solutions within the financial sector. The role requires experience in digital transformation projects and knowledge of cloud migration and Azure. Candidates should be fluent in English and have strong stakeholder management skills. The position is hybrid, based in Basingstoke, requiring 3 days per week onsite. Join a young consultancy focused on professional development in a collaborative international environment.
Feb 25, 2026
Full time
A growing international consulting firm is seeking a Business Analyst/Solution Consultant to implement complex technology solutions within the financial sector. The role requires experience in digital transformation projects and knowledge of cloud migration and Azure. Candidates should be fluent in English and have strong stakeholder management skills. The position is hybrid, based in Basingstoke, requiring 3 days per week onsite. Join a young consultancy focused on professional development in a collaborative international environment.
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
ServiceNow Senior Functional Consultant Location: UK - Hatfield Job-ID: 217237 Contract type: Standard Business Unit: ServiceNow Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes. What you'll do Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house technical teams as well as external suppliers to deliver them. Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset. Lead workshops to ensure full alignment of requirements and solution across technical and business teams. Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position. Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements. Working in geographically spread Agile teams- writing user stories, performing show & tells, functional testing and creating documentation as needed for projects undertaken. Produce project plans, highlight reports, exceptions reports and risk & issue logs when required. What you'll need 7 years + working in similar Business Analyst / Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company. Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum / Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes. Be able to lead technical teams, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle. Be able to carry out hands on application functionality testing, prior to handing over for user acceptance. Be able to design business processes, perform requirements analysis and run requirements workshops. Be an excellent communicator, able to drive and influence others across the internal organisation Be able to take ownership of both technical and business issues and drive to resolution. Additional information Country: UK Location: Hatfield (Hybrid-working) Hours: Full-time Role Type: Permanent About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Feb 25, 2026
Full time
ServiceNow Senior Functional Consultant Location: UK - Hatfield Job-ID: 217237 Contract type: Standard Business Unit: ServiceNow Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes. What you'll do Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house technical teams as well as external suppliers to deliver them. Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset. Lead workshops to ensure full alignment of requirements and solution across technical and business teams. Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position. Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements. Working in geographically spread Agile teams- writing user stories, performing show & tells, functional testing and creating documentation as needed for projects undertaken. Produce project plans, highlight reports, exceptions reports and risk & issue logs when required. What you'll need 7 years + working in similar Business Analyst / Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company. Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum / Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes. Be able to lead technical teams, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle. Be able to carry out hands on application functionality testing, prior to handing over for user acceptance. Be able to design business processes, perform requirements analysis and run requirements workshops. Be an excellent communicator, able to drive and influence others across the internal organisation Be able to take ownership of both technical and business issues and drive to resolution. Additional information Country: UK Location: Hatfield (Hybrid-working) Hours: Full-time Role Type: Permanent About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
