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Senior Influencer Executive
DAZN
Senior Influencer Executive Department: 77-893 - Subscription - Digital Acquisition Media Employment Type: Permanent - Full Time Location: UK - London Description Why Join DAZN? Joining DAZN means being part of a cutting-edge sports streaming company in a vibrant tech hub. You'll work alongside passionate, talented professionals on innovative projects that reach millions of fans worldwide. Our offers a dynamic work environment with a great balance of career growth and lifestyle. If you're excited about shaping the future of live and on-demand sports entertainment, DAZN is the perfect place to make your mark and grow your career. The Role: As a Senior Exec, Influencers, you'll play a critical role in managing DAZN's creators and partners across DAZN's global business, with a specific focus on our freemium product offering, this is the customer experience and rights in front of the paywall and includes: live sports rights and our evolving product offering. You'll activate campaigns working closely with regional marketing teams, media planners, creative teams, and analysts to deliver campaigns that are effective. Based in Leeds or London in the central marketing team you will be part of the media team reporting into the VP Campaign Management. Media & Influencer with a dotted line into the SVP of Owned Media and Special Projects. You will work across different territories, sports rights and internal teams at DAZN. Gaining hands on exposure to how a global sports streaming platform operates. This is a fast-moving role where curiosity, commercial thinking and strong analytical skills are essential. What You'll Be Doing: Developing and executing influencer marketing strategies to drive our freemium offering (rights and product) Leading end-to-end influencer campaigns, from identification to activation Build strong external relationships: creators and partners Collaborating across the business to integrate influencers across all channels Manage Budgets, timelines and deliverables to ensure seamless execution Identify emerging digital trends and cultural moments relevant to DAZN's content Ensuring DAZN's collaborations reflects DAZN's tone, values and strategic objectives What You'll Bring: Proven, hands-on experience and understanding of the influencer / creator ecosystem Ability to manage multiple campaigns simultaneously in a fast paced environment Excellent negotiation, relationship management and communication skills Passion for sport, digital and innovative marketing approaches Benefits Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
Apr 18, 2026
Full time
Senior Influencer Executive Department: 77-893 - Subscription - Digital Acquisition Media Employment Type: Permanent - Full Time Location: UK - London Description Why Join DAZN? Joining DAZN means being part of a cutting-edge sports streaming company in a vibrant tech hub. You'll work alongside passionate, talented professionals on innovative projects that reach millions of fans worldwide. Our offers a dynamic work environment with a great balance of career growth and lifestyle. If you're excited about shaping the future of live and on-demand sports entertainment, DAZN is the perfect place to make your mark and grow your career. The Role: As a Senior Exec, Influencers, you'll play a critical role in managing DAZN's creators and partners across DAZN's global business, with a specific focus on our freemium product offering, this is the customer experience and rights in front of the paywall and includes: live sports rights and our evolving product offering. You'll activate campaigns working closely with regional marketing teams, media planners, creative teams, and analysts to deliver campaigns that are effective. Based in Leeds or London in the central marketing team you will be part of the media team reporting into the VP Campaign Management. Media & Influencer with a dotted line into the SVP of Owned Media and Special Projects. You will work across different territories, sports rights and internal teams at DAZN. Gaining hands on exposure to how a global sports streaming platform operates. This is a fast-moving role where curiosity, commercial thinking and strong analytical skills are essential. What You'll Be Doing: Developing and executing influencer marketing strategies to drive our freemium offering (rights and product) Leading end-to-end influencer campaigns, from identification to activation Build strong external relationships: creators and partners Collaborating across the business to integrate influencers across all channels Manage Budgets, timelines and deliverables to ensure seamless execution Identify emerging digital trends and cultural moments relevant to DAZN's content Ensuring DAZN's collaborations reflects DAZN's tone, values and strategic objectives What You'll Bring: Proven, hands-on experience and understanding of the influencer / creator ecosystem Ability to manage multiple campaigns simultaneously in a fast paced environment Excellent negotiation, relationship management and communication skills Passion for sport, digital and innovative marketing approaches Benefits Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
Information Security - GRC Analyst
Avalere Health Inc.
About Avalere Health United by one profound purpose: to reachEVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together - powerfully and intentionally - to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources. Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups - Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family's needs. We take pride in supporting professional growth for our employees through day to day career experiences, access to thousands of on demand training sessions, regular career conversations, and the opportunity for global, cross capability career moves. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application. About The Role The Information Security GRC Analyst supports the InfoSec GRC Lead in operating and improving the organization's governance, risk, and compliance program. The role focuses on reviewing client MSAs and related security requirements, supporting internal and client audits, driving risk and exception management workflows, and supporting supplier/third party security reviews. The organization is aligned to ISO/IEC 27001 and is implementing ISO/IEC 42001. The role supports compliance activities relevant to HIPAA, GDPR, and APPI. This is an excellent opportunity for recent graduates or young professionals to build their career in information security. What You'll Do Governance & Management System Support: Maintain documentation and evidence for ISO/IEC 27001 & ISO/IEC 42001; support continual improvement activities. Client MSA & Security Requirements Review: Extract and document security requirements from client MSAs; identify gaps and risks; coordinate with Legal and Privacy teams. Audit Support: Coordinate internal and client audit requests; collect evidence; ensure traceability between requirements, controls, and evidence. Risk Management & Exceptions: Assist with risk assessments for vendors/projects; maintain risk registers; support exception workflows. Supplier Reviews: Assess third party security submissions; track supplier risk ratings and remediation actions. Compliance Support: Help map regulatory requirements (HIPAA, GDPR, APPI) to internal controls; maintain compliance documentation. Reporting & Improvement: Produce operational reports on audit status/risk metrics; contribute to process improvements. About You Exceptional attention to detail Strong written communication skills Professional discretion handling sensitive information Foundational understanding of information security concepts (access control, encryption, incident response) Exposure or interest in ISO/IEC 27001 or AI governance frameworks (ISO/IEC 42001) Experience supporting audits, vendor risk reviews or privacy compliance is advantageous Familiarity with GRC/ticketing/documentation platforms (e.g., ServiceNow/Jira) Suitable for junior candidates (1-3 years) in security, IT, risk, compliance, audit, or related fields, or equivalent demonstrated capability. Bachelor's degree in information security, IT, Risk Management, Compliance, or similar is beneficial but not required with relevant experience. Minimum requirement: Candidate must hold or be able to achieve the ISC2 Certified in Cybersecurity (CC) certification within an agreed onboarding period (company supported). What we can offer You'll receive up to a 7% pension contribution, life insurance, income protection, and private medical insurance for peace of mind. Enjoy flexible working arrangements, including flexible hybrid working, along with the option to work from anywhere across the globe two weeks each year. We provide 25 days of annual leave plus two personal well being days, along with gifted end of year holidays and an early Summer Friday finish in June, July, and August. Access free counselling through our employee assistance program, as well as personalized health support. Enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family planning journey, as well as on demand support from our partner Peppy. You can also benefit from continuous opportunities to professionally develop with on demand training, support, and global mobility opportunities across the business. We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.
Apr 18, 2026
Full time
About Avalere Health United by one profound purpose: to reachEVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together - powerfully and intentionally - to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources. Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups - Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family's needs. We take pride in supporting professional growth for our employees through day to day career experiences, access to thousands of on demand training sessions, regular career conversations, and the opportunity for global, cross capability career moves. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application. About The Role The Information Security GRC Analyst supports the InfoSec GRC Lead in operating and improving the organization's governance, risk, and compliance program. The role focuses on reviewing client MSAs and related security requirements, supporting internal and client audits, driving risk and exception management workflows, and supporting supplier/third party security reviews. The organization is aligned to ISO/IEC 27001 and is implementing ISO/IEC 42001. The role supports compliance activities relevant to HIPAA, GDPR, and APPI. This is an excellent opportunity for recent graduates or young professionals to build their career in information security. What You'll Do Governance & Management System Support: Maintain documentation and evidence for ISO/IEC 27001 & ISO/IEC 42001; support continual improvement activities. Client MSA & Security Requirements Review: Extract and document security requirements from client MSAs; identify gaps and risks; coordinate with Legal and Privacy teams. Audit Support: Coordinate internal and client audit requests; collect evidence; ensure traceability between requirements, controls, and evidence. Risk Management & Exceptions: Assist with risk assessments for vendors/projects; maintain risk registers; support exception workflows. Supplier Reviews: Assess third party security submissions; track supplier risk ratings and remediation actions. Compliance Support: Help map regulatory requirements (HIPAA, GDPR, APPI) to internal controls; maintain compliance documentation. Reporting & Improvement: Produce operational reports on audit status/risk metrics; contribute to process improvements. About You Exceptional attention to detail Strong written communication skills Professional discretion handling sensitive information Foundational understanding of information security concepts (access control, encryption, incident response) Exposure or interest in ISO/IEC 27001 or AI governance frameworks (ISO/IEC 42001) Experience supporting audits, vendor risk reviews or privacy compliance is advantageous Familiarity with GRC/ticketing/documentation platforms (e.g., ServiceNow/Jira) Suitable for junior candidates (1-3 years) in security, IT, risk, compliance, audit, or related fields, or equivalent demonstrated capability. Bachelor's degree in information security, IT, Risk Management, Compliance, or similar is beneficial but not required with relevant experience. Minimum requirement: Candidate must hold or be able to achieve the ISC2 Certified in Cybersecurity (CC) certification within an agreed onboarding period (company supported). What we can offer You'll receive up to a 7% pension contribution, life insurance, income protection, and private medical insurance for peace of mind. Enjoy flexible working arrangements, including flexible hybrid working, along with the option to work from anywhere across the globe two weeks each year. We provide 25 days of annual leave plus two personal well being days, along with gifted end of year holidays and an early Summer Friday finish in June, July, and August. Access free counselling through our employee assistance program, as well as personalized health support. Enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family planning journey, as well as on demand support from our partner Peppy. You can also benefit from continuous opportunities to professionally develop with on demand training, support, and global mobility opportunities across the business. We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.
Programme Manager - Network
relaytech.co
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. Team 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay's Network squad builds the forecasting engine that powers every operational decision in the business. Demand forecasts drive shift release in sortation. Expansion models determine where the network grows. Parcel intelligence feeds route planning and vehicle loading. When the squad ships a better model, the impact multiplies across five consuming squads, Finance, and ultimately Relay's cost per parcel. The squad is growing from four people to ten: Data Scientists, Analysts, and a Software Engineer, each contributing to a system that spans demand forecasting, expansion modelling, parcel dimensions, sortation predictions, and demand management. That system has dependencies on Sortation, Middle Mile, Last Mile, Routing, and Commercial - plus Finance, who extend the operational forecasts into longer-range financial projections. It also supports four embedded analysts sitting in other squads across the business. As Programme Manager for the Network squad, you coordinate the delivery of this system. The role involves taking the squad's roadmap and turning it into a structured programme - tracking commitments, managing cross-squad dependencies, removing blockers, and keeping stakeholders informed. The specifics of the programme will develop as you ramp up and learn how the squad and its consuming teams work together. The squad lead sets technical direction and manages people. You work alongside them to keep the programme on track, supported by a team that values coordination and wants to deliver well. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists. The Network squad sits within this team and serves every operational squad in the business. You will work with the squad lead, the Data Scientists and analysts in the squad, and the leads of the five consuming squads. What You'll Do Coordinate the delivery programme for the Network squad: roadmap tracking, sprint management, cross-squad coordination, and dependency management across a 10-person team Manage dependencies with five consuming squads (Sortation, Middle Mile, Last Mile, Routing, Commercial) and Finance, ensuring that what Network delivers matches what those teams need and when they need it Run the squad's delivery cadence: cycle planning, triage, standups, retros, and cross-functional syncs Track commitments and surface risks early - identifying which initiatives are on track, which are slipping, and what needs to change Remove blockers that sit outside the squad: engineering dependencies, data access, stakeholder alignment, prioritisation conflicts with other squads Coordinate the work of four embedded analysts in other squads (Routing, Sortation, Middle Mile, and one TBC), ensuring alignment with Network's priorities Keep stakeholders informed with regular updates on what's shipped, what's in progress, and what's changed Support the squad lead by taking on operational coordination, freeing them to focus on technical direction, model quality, and strategic relationships Who Will Thrive in This Role? You have at least 5 years of experience in programme management, delivery management, or a similar coordination role, ideally in a technical or data-heavy environment. You have experience managing multiple workstreams. You have experience working in technical environments even if you're not a data scientist yourself. You can follow a conversation about model accuracy, forecast horizons, and pipeline reliability enough to know when something is blocked, behind, or being under-scoped. The squad will help you build domain knowledge as you ramp up. You have experience tracking commitments and following up when things stall. You bring structure to how teams track and deliver their work. You have experience coordinating across teams without direct authority - helping squads understand what's expected and when. You have experience communicating with stakeholders at different levels - giving a squad lead a quick update on a dependency, giving senior leadership a picture of the programme's health, and giving a Data Scientist an answer on when their work will be prioritised. You have experience managing dependencies and how work connects across teams. You plan for how one squad's timeline affects another's. Experience in logistics, data platforms, or forecasting environments is a plus, but what matters more is the ability to learn a complex technical domain quickly and manage a programme within it effectively. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Apr 18, 2026
Full time
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. Team 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay's Network squad builds the forecasting engine that powers every operational decision in the business. Demand forecasts drive shift release in sortation. Expansion models determine where the network grows. Parcel intelligence feeds route planning and vehicle loading. When the squad ships a better model, the impact multiplies across five consuming squads, Finance, and ultimately Relay's cost per parcel. The squad is growing from four people to ten: Data Scientists, Analysts, and a Software Engineer, each contributing to a system that spans demand forecasting, expansion modelling, parcel dimensions, sortation predictions, and demand management. That system has dependencies on Sortation, Middle Mile, Last Mile, Routing, and Commercial - plus Finance, who extend the operational forecasts into longer-range financial projections. It also supports four embedded analysts sitting in other squads across the business. As Programme Manager for the Network squad, you coordinate the delivery of this system. The role involves taking the squad's roadmap and turning it into a structured programme - tracking commitments, managing cross-squad dependencies, removing blockers, and keeping stakeholders informed. The specifics of the programme will develop as you ramp up and learn how the squad and its consuming teams work together. The squad lead sets technical direction and manages people. You work alongside them to keep the programme on track, supported by a team that values coordination and wants to deliver well. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists. The Network squad sits within this team and serves every operational squad in the business. You will work with the squad lead, the Data Scientists and analysts in the squad, and the leads of the five consuming squads. What You'll Do Coordinate the delivery programme for the Network squad: roadmap tracking, sprint management, cross-squad coordination, and dependency management across a 10-person team Manage dependencies with five consuming squads (Sortation, Middle Mile, Last Mile, Routing, Commercial) and Finance, ensuring that what Network delivers matches what those teams need and when they need it Run the squad's delivery cadence: cycle planning, triage, standups, retros, and cross-functional syncs Track commitments and surface risks early - identifying which initiatives are on track, which are slipping, and what needs to change Remove blockers that sit outside the squad: engineering dependencies, data access, stakeholder alignment, prioritisation conflicts with other squads Coordinate the work of four embedded analysts in other squads (Routing, Sortation, Middle Mile, and one TBC), ensuring alignment with Network's priorities Keep stakeholders informed with regular updates on what's shipped, what's in progress, and what's changed Support the squad lead by taking on operational coordination, freeing them to focus on technical direction, model quality, and strategic relationships Who Will Thrive in This Role? You have at least 5 years of experience in programme management, delivery management, or a similar coordination role, ideally in a technical or data-heavy environment. You have experience managing multiple workstreams. You have experience working in technical environments even if you're not a data scientist yourself. You can follow a conversation about model accuracy, forecast horizons, and pipeline reliability enough to know when something is blocked, behind, or being under-scoped. The squad will help you build domain knowledge as you ramp up. You have experience tracking commitments and following up when things stall. You bring structure to how teams track and deliver their work. You have experience coordinating across teams without direct authority - helping squads understand what's expected and when. You have experience communicating with stakeholders at different levels - giving a squad lead a quick update on a dependency, giving senior leadership a picture of the programme's health, and giving a Data Scientist an answer on when their work will be prioritised. You have experience managing dependencies and how work connects across teams. You plan for how one squad's timeline affects another's. Experience in logistics, data platforms, or forecasting environments is a plus, but what matters more is the ability to learn a complex technical domain quickly and manage a programme within it effectively. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
IT Operations Associate
Clue Computing Co. Bristol, Gloucestershire
Role specifics Salary range: up to £30,000 per annum Reporting to: IT Operations Manager Key stakeholders: Organisational Framework Level: 1 About you/ Job Summary Clue Software is looking for a proactive, solutions-focused IT Support Analyst to join our growing IT team. This is a hands on, varied role spanning IT support, cyber security, and AI/automation playing a key part in keeping our technology secure, reliable, and running smoothly. You'll deliver 1st and 2nd line support, help manage Microsoft 365 and endpoint services, contribute to cyber security and compliance tasks, and support the development of automation workflows and AI driven solutions. This role is ideal for someone with solid IT support experience who's eager to deepen their skills tech, security, and emerging AI/automation tools. If you love solving problems, supporting people, improving processes, and learning new technologies, this is a fantastic opportunity to grow. At Clue Software, we're actively adopting AI to enhance our products and workflows. You'll bring curiosity and a willingness to leverage AI tools and approaches that drive innovation. Key Accountabilities Provide 1st and 2nd line IT support to users across the business, resolving issues in a professional, clear and timely manner. Troubleshoot hardware, software, laptop, mobile device, printer and basic network connectivity issues, escalating more complex cases where appropriate. Support the administration of Microsoft 365 services including Exchange Online, Teams, SharePoint and user account management. Assist with onboarding and offboarding activities, including account creation, permissions, access changes and device setup. Deploy, configure and maintain end user devices, including laptops and mobile devices. Support the build and rollout of devices using tools such as Microsoft Intune and Autopilot where applicable. Manage IT assets, stock control and equipment lifecycle processes. Maintain accurate technical documentation, knowledge base articles, guides and standard operating procedures. Support testing of hardware, software and configuration changes to help minimise disruption to the business. Assist with routine site and office IT support tasks, including basic network, Wi Fi and connectivity troubleshooting. Handle helpdesk tickets, emails and user queries efficiently, keeping users informed and ensuring issues are tracked through to resolution. Key role measures Support requests and project tasks completed within agreed timeframe Requests logged, categorised, updated and resolved accurately with minimal re opens Provide quick and professional support with positive feedback Onboarding, offboarding and device setup tasks completed correctly and on time Knowledge base articles and SOPs kept accurate and updated Experience and skills Our ideal candidate would have experience in the following areas: Essential Background in IT support, service desk, or IT analyst roles, with strong troubleshooting skills across end user devices, Microsoft 365, and common workplace tech issues. Working knowledge of Microsoft 365 administration (accounts, permissions, security groups, collaboration tools). Experience supporting laptops, mobile devices, and general office hardware/software. Ability to document processes, create knowledge base content, and follow structured support procedures. Awareness of cyber security best practices, including access control, MFA, endpoint protection, and data security. Exposure to Power Automate or similar workflow/automation tools, with a desire to develop automation skills further. Strong organisational skills, attention to detail, and ability to manage shifting priorities. Clear, effective communication and collaborative working style. Proactive mindset, with a passion for continuous improvement, problem solving, and learning new technologies. Desirable Experience with Microsoft Intune, Entra ID, Microsoft Defender, Purview or Sentinel. Experience with device deployment and management, including Windows Autopilot. Knowledge of SharePoint permissions, structures and administration. Experience working in an ITIL-aligned environment. Exposure to ISO 27001, Cyber Essentials or similar security / compliance frameworks. Diversity, Equity and Inclusion If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles. We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support. We are a scale up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive. Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.
Apr 18, 2026
Full time
Role specifics Salary range: up to £30,000 per annum Reporting to: IT Operations Manager Key stakeholders: Organisational Framework Level: 1 About you/ Job Summary Clue Software is looking for a proactive, solutions-focused IT Support Analyst to join our growing IT team. This is a hands on, varied role spanning IT support, cyber security, and AI/automation playing a key part in keeping our technology secure, reliable, and running smoothly. You'll deliver 1st and 2nd line support, help manage Microsoft 365 and endpoint services, contribute to cyber security and compliance tasks, and support the development of automation workflows and AI driven solutions. This role is ideal for someone with solid IT support experience who's eager to deepen their skills tech, security, and emerging AI/automation tools. If you love solving problems, supporting people, improving processes, and learning new technologies, this is a fantastic opportunity to grow. At Clue Software, we're actively adopting AI to enhance our products and workflows. You'll bring curiosity and a willingness to leverage AI tools and approaches that drive innovation. Key Accountabilities Provide 1st and 2nd line IT support to users across the business, resolving issues in a professional, clear and timely manner. Troubleshoot hardware, software, laptop, mobile device, printer and basic network connectivity issues, escalating more complex cases where appropriate. Support the administration of Microsoft 365 services including Exchange Online, Teams, SharePoint and user account management. Assist with onboarding and offboarding activities, including account creation, permissions, access changes and device setup. Deploy, configure and maintain end user devices, including laptops and mobile devices. Support the build and rollout of devices using tools such as Microsoft Intune and Autopilot where applicable. Manage IT assets, stock control and equipment lifecycle processes. Maintain accurate technical documentation, knowledge base articles, guides and standard operating procedures. Support testing of hardware, software and configuration changes to help minimise disruption to the business. Assist with routine site and office IT support tasks, including basic network, Wi Fi and connectivity troubleshooting. Handle helpdesk tickets, emails and user queries efficiently, keeping users informed and ensuring issues are tracked through to resolution. Key role measures Support requests and project tasks completed within agreed timeframe Requests logged, categorised, updated and resolved accurately with minimal re opens Provide quick and professional support with positive feedback Onboarding, offboarding and device setup tasks completed correctly and on time Knowledge base articles and SOPs kept accurate and updated Experience and skills Our ideal candidate would have experience in the following areas: Essential Background in IT support, service desk, or IT analyst roles, with strong troubleshooting skills across end user devices, Microsoft 365, and common workplace tech issues. Working knowledge of Microsoft 365 administration (accounts, permissions, security groups, collaboration tools). Experience supporting laptops, mobile devices, and general office hardware/software. Ability to document processes, create knowledge base content, and follow structured support procedures. Awareness of cyber security best practices, including access control, MFA, endpoint protection, and data security. Exposure to Power Automate or similar workflow/automation tools, with a desire to develop automation skills further. Strong organisational skills, attention to detail, and ability to manage shifting priorities. Clear, effective communication and collaborative working style. Proactive mindset, with a passion for continuous improvement, problem solving, and learning new technologies. Desirable Experience with Microsoft Intune, Entra ID, Microsoft Defender, Purview or Sentinel. Experience with device deployment and management, including Windows Autopilot. Knowledge of SharePoint permissions, structures and administration. Experience working in an ITIL-aligned environment. Exposure to ISO 27001, Cyber Essentials or similar security / compliance frameworks. Diversity, Equity and Inclusion If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles. We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support. We are a scale up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive. Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.
Data Engineering Manager
Quilter plc Southampton, Hampshire
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 5Department: CDOLocation: Southampton or LondonContract type: PermanentThe role sits within the Chief Data Office (CDO) and reports to the Head of Data Platforms.This role accelerates Quilter's data strategy by defining engineering standards, building scalable data platforms, and leading a high performing data engineering team. The Data Engineering Manager plays a pivotal role in delivering business value through enabling actionable insights. This position partners with colleagues and stakeholders across the organisation to transform raw data into usable, reliable, high quality data products. The role requires a blend of technical expertise, business acumen, and team leadership skills to create a data-driven culture across the organisation.The key accountabilities for the role are as follows:Team Management & Growth Lead a team of data engineers through coaching, mentorship, and technical guidance Support individual career development and performance feedback, creating growth opportunities for your team Foster a collaborative, inclusive, and high-performance team cultureTechnical Oversight & Delivery Defining Data engineering standards and best practices to ensure robust, efficient and secure product delivery. Guide the design and implementation of scalable data pipelines and data products Review architecture and code, provide technical direction, and help resolve complex engineering challenges by being hands-on when needed Ensure delivery of high-quality, reliable solutions aligned with business goals and engineering best practicesCross-Functional Collaboration Partner with product managers, data scientists, analysts, and business stakeholders to understand requirements and prioritise work Work closely with platform and data analysis teams to develop delivery process to continually improve business outcomes Translate business needs into actionable engineering detailed plans and ensure timely delivery of key projects Communicate clearly across technical and non-technical teams to align on priorities and progressOperational Excellence Promote operational stability and reliability of data pipelines and systems through monitoring, alerting, and incident response Advocate for high standards in data quality, governance, and compliance by collaborating with platform and data governance teams Drive continuous improvement in development workflows and team productivity# About You Qualifications Degree in a technical discipline (e.g. computer science, engineering, maths, physics) or evidence of equivalent practical experienceKnowledge/Experience: Proven experience in managing and growing technical teams within a complex business environment Strong technical hand on experience in building and maintaining data pipelines on a Databricks and Fabric environments within Azure Experience in implementing batch and stream pipelines in a kappa architecture Experience implementing data quality frameworks, SLAs, and observability tooling. Familiarity with data governance practices (lineage, cataloguing, access control). Ensuring compliance with regulatory requirements (e.g., GDPR, data retention controls). Setting technical direction and establishing engineering standards. Managing roadmaps, sprint planning, and delivery across multiple projects or squads Experience of data engineering across multiple layers and modelling techniques including a Kimball and Data VaultSkills: Strategic thinker with curious mindset and strong problem-solving skills Ability to communicate complex concepts in a clear, concise manner Databricks: Delta Lake, Unity Catalog, Workflows, Notebooks, Clusters, MLflow. Azure: ADLS Gen2, Azure Data Factory, Event Hubs/Kafka, Key Vault, Functions, Synapse. Spark: Strong knowledge of Spark internals, optimisation, partitioning, performance tuning. Languages: Python, SQL, optionally Scala. CI/CD: Azure DevOps pipelines with asset bundles for data engineering deployments. Orchestration: ADF, Databricks Workflows, or other scheduling frameworks. Knowledge of Data Modelling: Kimball, Data Vault. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter
Apr 17, 2026
Full time
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 5Department: CDOLocation: Southampton or LondonContract type: PermanentThe role sits within the Chief Data Office (CDO) and reports to the Head of Data Platforms.This role accelerates Quilter's data strategy by defining engineering standards, building scalable data platforms, and leading a high performing data engineering team. The Data Engineering Manager plays a pivotal role in delivering business value through enabling actionable insights. This position partners with colleagues and stakeholders across the organisation to transform raw data into usable, reliable, high quality data products. The role requires a blend of technical expertise, business acumen, and team leadership skills to create a data-driven culture across the organisation.The key accountabilities for the role are as follows:Team Management & Growth Lead a team of data engineers through coaching, mentorship, and technical guidance Support individual career development and performance feedback, creating growth opportunities for your team Foster a collaborative, inclusive, and high-performance team cultureTechnical Oversight & Delivery Defining Data engineering standards and best practices to ensure robust, efficient and secure product delivery. Guide the design and implementation of scalable data pipelines and data products Review architecture and code, provide technical direction, and help resolve complex engineering challenges by being hands-on when needed Ensure delivery of high-quality, reliable solutions aligned with business goals and engineering best practicesCross-Functional Collaboration Partner with product managers, data scientists, analysts, and business stakeholders to understand requirements and prioritise work Work closely with platform and data analysis teams to develop delivery process to continually improve business outcomes Translate business needs into actionable engineering detailed plans and ensure timely delivery of key projects Communicate clearly across technical and non-technical teams to align on priorities and progressOperational Excellence Promote operational stability and reliability of data pipelines and systems through monitoring, alerting, and incident response Advocate for high standards in data quality, governance, and compliance by collaborating with platform and data governance teams Drive continuous improvement in development workflows and team productivity# About You Qualifications Degree in a technical discipline (e.g. computer science, engineering, maths, physics) or evidence of equivalent practical experienceKnowledge/Experience: Proven experience in managing and growing technical teams within a complex business environment Strong technical hand on experience in building and maintaining data pipelines on a Databricks and Fabric environments within Azure Experience in implementing batch and stream pipelines in a kappa architecture Experience implementing data quality frameworks, SLAs, and observability tooling. Familiarity with data governance practices (lineage, cataloguing, access control). Ensuring compliance with regulatory requirements (e.g., GDPR, data retention controls). Setting technical direction and establishing engineering standards. Managing roadmaps, sprint planning, and delivery across multiple projects or squads Experience of data engineering across multiple layers and modelling techniques including a Kimball and Data VaultSkills: Strategic thinker with curious mindset and strong problem-solving skills Ability to communicate complex concepts in a clear, concise manner Databricks: Delta Lake, Unity Catalog, Workflows, Notebooks, Clusters, MLflow. Azure: ADLS Gen2, Azure Data Factory, Event Hubs/Kafka, Key Vault, Functions, Synapse. Spark: Strong knowledge of Spark internals, optimisation, partitioning, performance tuning. Languages: Python, SQL, optionally Scala. CI/CD: Azure DevOps pipelines with asset bundles for data engineering deployments. Orchestration: ADF, Databricks Workflows, or other scheduling frameworks. Knowledge of Data Modelling: Kimball, Data Vault. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter
Barclays
Business Analyst
Barclays
Join Barclays as a Business Analyst within the Equities and Electronic Trading business. The role is in equities electronic trading area covering algorithmic execution, smart order routing, and internalisation. The role provides an opportunity to work on new features to enhance existing system functionality, such as improving internalisation rates, support new workflows, order types, and venues, as well as on the buildout of a new strategic electronic trading platform. On day-to-day basis you will work closely with the business, quants, developers and various other teams and senior stakeholders to structure requirements, provide hands on analysis, initiate and run projects through to delivery. To be successful, you should have: Knowledge of front to back cash equities flows Experience of producing functional requirements and integration specifications for developers Hands on analysis skills (e.g. SQL, Q KDB) Project scoping, estimation, progress control and delivery track record Other highly valued skills may include: Knowledge of execution algorithms, smart order routing, market structure, client, and/or exchange connectivity Knowledge of cash equities or other asset classes (FX, rates, derivatives, etc.) Pro active identification of change related system risks and corresponding remediation You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job specific technical skills. This role is based in London. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 17, 2026
Full time
Join Barclays as a Business Analyst within the Equities and Electronic Trading business. The role is in equities electronic trading area covering algorithmic execution, smart order routing, and internalisation. The role provides an opportunity to work on new features to enhance existing system functionality, such as improving internalisation rates, support new workflows, order types, and venues, as well as on the buildout of a new strategic electronic trading platform. On day-to-day basis you will work closely with the business, quants, developers and various other teams and senior stakeholders to structure requirements, provide hands on analysis, initiate and run projects through to delivery. To be successful, you should have: Knowledge of front to back cash equities flows Experience of producing functional requirements and integration specifications for developers Hands on analysis skills (e.g. SQL, Q KDB) Project scoping, estimation, progress control and delivery track record Other highly valued skills may include: Knowledge of execution algorithms, smart order routing, market structure, client, and/or exchange connectivity Knowledge of cash equities or other asset classes (FX, rates, derivatives, etc.) Pro active identification of change related system risks and corresponding remediation You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job specific technical skills. This role is based in London. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Application Support Analyst
EDF Trading Ltd
When you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Treasury, Risk and Finance areas. The role will support Post-Trade Operations, including Treasury, Credit, Risk, Product Control, Finance, Regulatory Reporting and Confirmations and Settlements. Main responsibilities Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications. Effectively record and monitor progress of all incidents and service requests raised into the central ITSM tools, providing timely feedback to the business and stakeholders as required. Collaborate with relevant teams to plan, test and implement on-going enhancements to systems Operate within a change-controlled environment through the creation of thorough deployment plans and presentation of business and technical changes to the change board. Liaise with other support/development teams to resolve cross-system issues. Monitor the availability, performance and throughput of supported applications. Share knowledge and expertise with others, supporting team members as required. Experience required Evident systems analysis skills ideally garnered within an energy, commodity or similar trading environment. Able to manage incidents and service requests while providing timely status updates to users. Understanding of the trade lifecycle (ideally coupled with knowledge of the downstream technical and business processes). Experience of a trading-based service delivery environment. Communication with the business and third-party vendors tracking delivery of vendor support and solutions and ensuring they meet SLAs. Experience in trading and risk management systems for commodities covering front to back-office is highly desirable. Technical requirements Experience in diagnosing application problems in a Windows Server and Azure Kubernetes environment. Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11g on) Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Python would be advantageous. Some experience of one or more of the following applications is desirable and indicative of the right type of experience: ION/FIS, CubeLogic, Workday. Experience in Azure App Insights and Microsoft Power Apps Suite is desirable. Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained. Person specification Excellent communication and interpersonal skills, with an ability to communicate effectively and professionally. Structured, systematic and analytical in approach with a problem-solving mentality. Pro-active approach to monitoring and automation Customer focused, and goal orientated with keen attention to detail. Adept at working with challenging users in a fast-paced trading environment. Willingness to learn new technologies and maintain industry knowledge. Able to communicate technical information in a clear and understandable manner to non-technical stakeholders. Receptive to new ideas and able to adapt to changing demands Able to work flexible hours as requested. Hours of work: 40 hours per week with variable start (07:00 - 09:00) plus additional paid out of hours support rota dutiesWe are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
Apr 17, 2026
Full time
When you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Treasury, Risk and Finance areas. The role will support Post-Trade Operations, including Treasury, Credit, Risk, Product Control, Finance, Regulatory Reporting and Confirmations and Settlements. Main responsibilities Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications. Effectively record and monitor progress of all incidents and service requests raised into the central ITSM tools, providing timely feedback to the business and stakeholders as required. Collaborate with relevant teams to plan, test and implement on-going enhancements to systems Operate within a change-controlled environment through the creation of thorough deployment plans and presentation of business and technical changes to the change board. Liaise with other support/development teams to resolve cross-system issues. Monitor the availability, performance and throughput of supported applications. Share knowledge and expertise with others, supporting team members as required. Experience required Evident systems analysis skills ideally garnered within an energy, commodity or similar trading environment. Able to manage incidents and service requests while providing timely status updates to users. Understanding of the trade lifecycle (ideally coupled with knowledge of the downstream technical and business processes). Experience of a trading-based service delivery environment. Communication with the business and third-party vendors tracking delivery of vendor support and solutions and ensuring they meet SLAs. Experience in trading and risk management systems for commodities covering front to back-office is highly desirable. Technical requirements Experience in diagnosing application problems in a Windows Server and Azure Kubernetes environment. Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11g on) Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Python would be advantageous. Some experience of one or more of the following applications is desirable and indicative of the right type of experience: ION/FIS, CubeLogic, Workday. Experience in Azure App Insights and Microsoft Power Apps Suite is desirable. Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained. Person specification Excellent communication and interpersonal skills, with an ability to communicate effectively and professionally. Structured, systematic and analytical in approach with a problem-solving mentality. Pro-active approach to monitoring and automation Customer focused, and goal orientated with keen attention to detail. Adept at working with challenging users in a fast-paced trading environment. Willingness to learn new technologies and maintain industry knowledge. Able to communicate technical information in a clear and understandable manner to non-technical stakeholders. Receptive to new ideas and able to adapt to changing demands Able to work flexible hours as requested. Hours of work: 40 hours per week with variable start (07:00 - 09:00) plus additional paid out of hours support rota dutiesWe are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
Barclays
Equities Electronic Trading: Senior Business Analyst
Barclays
A major financial institution in London is seeking a Business Analyst to work in the Equities and Electronic Trading business. Candidates should have strong experience in cash equities flows, project management, and hands-on analysis skills. The role entails collaborating with various teams and stakeholders to develop solutions and improve system functionalities. Applicants will need a strong understanding of market structures and the ability to identify risks, ensuring solutions meet business needs.
Apr 17, 2026
Full time
A major financial institution in London is seeking a Business Analyst to work in the Equities and Electronic Trading business. Candidates should have strong experience in cash equities flows, project management, and hands-on analysis skills. The role entails collaborating with various teams and stakeholders to develop solutions and improve system functionalities. Applicants will need a strong understanding of market structures and the ability to identify risks, ensuring solutions meet business needs.
Associate Technical Analyst (Sell-side)
FlexTrade
FlexTrade Systems is a provider of customized multi asset execution and order management trading solutions for buy and sell side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies. At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to every interaction and continue to improve, grow together and collaborate as one team. All of these while having fun truly makes FlexTrade a wonderful place to work. About You The successful applicant will work on our flagship Sell Side Order Management System, FlexOMS, throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. Responsibilities Responsibilities include both client facing and technical aspects to provide a high quality technical relationship between our clients and the Client Services team: Relationship Management Liaise with clients directly to define and understand business and workflow requirements. Build rapport with the client teams and stakeholders. Manage client expectations and clearly communicate timelines. Act as primary technical contact to allocated clients for new requirements, support and project deliverables. Implementation and Design Formulate the business and workflow requirements into technical solutions. Use technical design and development skills to resolve complex problems across many different platforms. Identify technical dependencies and recommend appropriate solutions. Work alongside developers throughout the firm to design, build, test and deploy custom solutions. On board client and broker connections to our FlexLINK FIX network. Implement and test new FX liquidity providers onto the FlexTrade liquidity aggregation engine. Work with teams across the firm to continually improve the product, and drive future innovation. Support Provide support to FlexTrade clients globally and advise on questions and queries. Take ownership of issues from start to finish. Proactively drive issue investigation to resolution, involving other parties and escalating where needed. Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions. Essential 2:1 Bachelor's degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics, etc.) Excellent analytical and problem solving skills. Ability to communicate confidently and concisely to both business and technical clients and colleagues. Ability to work under pressure while remaining calm and composed. Desire to learn both the business and technical aspects of the financial capital markets in which FlexTrade operates. May be advantageous Prior experience in Financial Software or Trading environment. Fluency in another European languages. FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. FlexTrade UK Ltd. conducts a pre employment screening which consists of a Criminal History, Background and Credit Check for successful candidates.
Apr 17, 2026
Full time
FlexTrade Systems is a provider of customized multi asset execution and order management trading solutions for buy and sell side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies. At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to every interaction and continue to improve, grow together and collaborate as one team. All of these while having fun truly makes FlexTrade a wonderful place to work. About You The successful applicant will work on our flagship Sell Side Order Management System, FlexOMS, throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. Responsibilities Responsibilities include both client facing and technical aspects to provide a high quality technical relationship between our clients and the Client Services team: Relationship Management Liaise with clients directly to define and understand business and workflow requirements. Build rapport with the client teams and stakeholders. Manage client expectations and clearly communicate timelines. Act as primary technical contact to allocated clients for new requirements, support and project deliverables. Implementation and Design Formulate the business and workflow requirements into technical solutions. Use technical design and development skills to resolve complex problems across many different platforms. Identify technical dependencies and recommend appropriate solutions. Work alongside developers throughout the firm to design, build, test and deploy custom solutions. On board client and broker connections to our FlexLINK FIX network. Implement and test new FX liquidity providers onto the FlexTrade liquidity aggregation engine. Work with teams across the firm to continually improve the product, and drive future innovation. Support Provide support to FlexTrade clients globally and advise on questions and queries. Take ownership of issues from start to finish. Proactively drive issue investigation to resolution, involving other parties and escalating where needed. Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions. Essential 2:1 Bachelor's degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics, etc.) Excellent analytical and problem solving skills. Ability to communicate confidently and concisely to both business and technical clients and colleagues. Ability to work under pressure while remaining calm and composed. Desire to learn both the business and technical aspects of the financial capital markets in which FlexTrade operates. May be advantageous Prior experience in Financial Software or Trading environment. Fluency in another European languages. FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. FlexTrade UK Ltd. conducts a pre employment screening which consists of a Criminal History, Background and Credit Check for successful candidates.
Yolk Recruitment Ltd
OT System Administrator
Yolk Recruitment Ltd Cardiff, South Glamorgan
Operational Technology Systems Administrator/Analyst - 12 Months Contract- Day Rate £450 - £485 (Inside IR35) - Hybrid (1 Day a week South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing a significant cyber and infrastructure uplift across their operational technology environment. We're looking for a hands-on System Administrator with a strong focus on security, working across critical national infrastructure. What you'll be doing Supporting a large-scale cyber programme aligned to regulatory standards (E-CAF) Managing and securing core infrastructure across: Windows & Linux servers SQL databases Cisco networks WAN and data centre environments Driving patching, vulnerability management and system hardening best practice Supporting rollout and optimisation of security tooling including EDR and intrusion detection Integrating and maintaining Active Directory and identity governance processes Supporting incident resolution and maintaining service continuity across critical systems Contributing to secure system design, documentation and UAT processes Working closely with internal security teams and external partners What we're looking for Strong system administration experience across Windows, Linux and network environments Solid understanding of infrastructure security, patching and hardening Experience with Active Directory and identity/access management Knowledge of SQL Server and enterprise environments Ability to manage multiple priorities in a structured (ITIL-driven) environment Strong problem-solving skills and a proactive mindset Nice to have Experience in regulated environments (e.g. NIS-CAF) Exposure to OT environments, SCADA, PLCs or telemetry systems Utilities or infrastructure sector experience Understanding of cyber security tooling (EDR, IDS, backup solutions) Why this role? Work on critical infrastructure with real-world impact Be part of a major cyber transformation programme Blend of project work and operational ownership Strong long-term investment in technology and security Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Apr 17, 2026
Contractor
Operational Technology Systems Administrator/Analyst - 12 Months Contract- Day Rate £450 - £485 (Inside IR35) - Hybrid (1 Day a week South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing a significant cyber and infrastructure uplift across their operational technology environment. We're looking for a hands-on System Administrator with a strong focus on security, working across critical national infrastructure. What you'll be doing Supporting a large-scale cyber programme aligned to regulatory standards (E-CAF) Managing and securing core infrastructure across: Windows & Linux servers SQL databases Cisco networks WAN and data centre environments Driving patching, vulnerability management and system hardening best practice Supporting rollout and optimisation of security tooling including EDR and intrusion detection Integrating and maintaining Active Directory and identity governance processes Supporting incident resolution and maintaining service continuity across critical systems Contributing to secure system design, documentation and UAT processes Working closely with internal security teams and external partners What we're looking for Strong system administration experience across Windows, Linux and network environments Solid understanding of infrastructure security, patching and hardening Experience with Active Directory and identity/access management Knowledge of SQL Server and enterprise environments Ability to manage multiple priorities in a structured (ITIL-driven) environment Strong problem-solving skills and a proactive mindset Nice to have Experience in regulated environments (e.g. NIS-CAF) Exposure to OT environments, SCADA, PLCs or telemetry systems Utilities or infrastructure sector experience Understanding of cyber security tooling (EDR, IDS, backup solutions) Why this role? Work on critical infrastructure with real-world impact Be part of a major cyber transformation programme Blend of project work and operational ownership Strong long-term investment in technology and security Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
NURSING & MIDWIFERY COUNCIL
Application Support Analyst
NURSING & MIDWIFERY COUNCIL City, Edinburgh
About the team and what we do The transformation and technology directorate is a new directorate which will lead on operational transformation. This includes building ongoing work to make FtP efficient, ensure quality assurance across the whole process, reduce disparities and cut cost. This directorate will also drive forward the moderation of the NMC to ensure it is fit for the future. This directorate will be essential in 'Building a new NMC'. Your role and impact In your role as Application Support Analyst, you will be providing technical support for the NMC applications, ensuring business-critical software applications runs smoothly and efficiently for end users. You will also be expected to investigate and resolve applications related incidents and service requests. Further to this, you will be required to provide technical support and expertise to projects and change initiatives, supporting go-live and service transitions processes. What you'll bring Highly level of skill in using system admin tool Deep knowledge of ITIL process, problem and change management The ability to problem solve and identify reoccurring issues and patterns, demonstrating strong troubleshooting skills Excellent communication and interpersonal skills, with the ability of building and maintaining strong relationships across the business and with external stakeholders Salary Details London - £49,473 - £54,970 Edinburgh - £48,658 - £54,064
Apr 17, 2026
Full time
About the team and what we do The transformation and technology directorate is a new directorate which will lead on operational transformation. This includes building ongoing work to make FtP efficient, ensure quality assurance across the whole process, reduce disparities and cut cost. This directorate will also drive forward the moderation of the NMC to ensure it is fit for the future. This directorate will be essential in 'Building a new NMC'. Your role and impact In your role as Application Support Analyst, you will be providing technical support for the NMC applications, ensuring business-critical software applications runs smoothly and efficiently for end users. You will also be expected to investigate and resolve applications related incidents and service requests. Further to this, you will be required to provide technical support and expertise to projects and change initiatives, supporting go-live and service transitions processes. What you'll bring Highly level of skill in using system admin tool Deep knowledge of ITIL process, problem and change management The ability to problem solve and identify reoccurring issues and patterns, demonstrating strong troubleshooting skills Excellent communication and interpersonal skills, with the ability of building and maintaining strong relationships across the business and with external stakeholders Salary Details London - £49,473 - £54,970 Edinburgh - £48,658 - £54,064
Digital Learning Designer - GammaLabs
Gamma Recruitment team Manchester, Lancashire
At Gamma, we're more than just a leader in Unified Communications as a Service ( UCaaS ) - we're a dynamic, forward-thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We're looking for a creative, hands - on Digital Learning Designer who is passionate about designing high quality digital learning experiences that make a real impact. You'll thrive in this role if you enjoy turning complex products and processes into engaging, accessible learning and if you like working closely with product, technical and customer facing teams to enable our customers to do business confidently with Gamma. What will you be doing day to day? Leading the end - to - end design and development of digital learning solutions , from needs analysis through to delivery, evaluation and continuous improvement Translating complex technical and product information into engaging, user centred learning journeys for a range of learner audiences Designing and producing high quality multimedia content, including video, animation and graphics, using tools such as Adobe Premiere Pro, After Effects, Photoshop and Illustrator Making informed learning design decisions and recommending the most effective blend of learning methods, formats and technologies Ensuring all learning assets meet brand, accessibility and quality standards Reviewing and optimising existing learning content as products and processes evolve Working closely with Product Owner Manager team , Business Analysts , Operations and subject matter experts to embed learning early into delivery plans Building strong relationships across Product Design & Delivery, Sales Enablement, Customer Success and Service Desk teams Facilitating webinars and digital learning sessions for different learner audiences Using data, insight and feedback to measure effectiveness and continuously improve learning outcomes Acting as a point of reference for digital learning design best practice, and supporting junior designers where appropriate What you'll need Strong experience in instructional and digital learning design, with an audience centred, outcomes focused approach Confidence using learning design models and evaluation approaches (e.g. Kirkpatrick) Advanced skills in digital content creation, particularly video and multimedia production Experience working with Learning Management Systems (Totara or Moodle desirable but not essential) The ability to turn complex information into clear and engaging learning content Strong written and verbal communication skills, with confidence working with a wide range of stakeholders Experience facilitating webinars or virtual learning sessions Excellent organisation and time management skills, with the ability to manage multiple projects simultaneously A continuous improvement mindset and strong attention to detail A CIPD Level 3 or similar L&D qualification would be beneficial, but is not essential What do we offer you? At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family . And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We' re not looking to increase that network currently, so please don't send speculative CVs.
Apr 17, 2026
Full time
At Gamma, we're more than just a leader in Unified Communications as a Service ( UCaaS ) - we're a dynamic, forward-thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We're looking for a creative, hands - on Digital Learning Designer who is passionate about designing high quality digital learning experiences that make a real impact. You'll thrive in this role if you enjoy turning complex products and processes into engaging, accessible learning and if you like working closely with product, technical and customer facing teams to enable our customers to do business confidently with Gamma. What will you be doing day to day? Leading the end - to - end design and development of digital learning solutions , from needs analysis through to delivery, evaluation and continuous improvement Translating complex technical and product information into engaging, user centred learning journeys for a range of learner audiences Designing and producing high quality multimedia content, including video, animation and graphics, using tools such as Adobe Premiere Pro, After Effects, Photoshop and Illustrator Making informed learning design decisions and recommending the most effective blend of learning methods, formats and technologies Ensuring all learning assets meet brand, accessibility and quality standards Reviewing and optimising existing learning content as products and processes evolve Working closely with Product Owner Manager team , Business Analysts , Operations and subject matter experts to embed learning early into delivery plans Building strong relationships across Product Design & Delivery, Sales Enablement, Customer Success and Service Desk teams Facilitating webinars and digital learning sessions for different learner audiences Using data, insight and feedback to measure effectiveness and continuously improve learning outcomes Acting as a point of reference for digital learning design best practice, and supporting junior designers where appropriate What you'll need Strong experience in instructional and digital learning design, with an audience centred, outcomes focused approach Confidence using learning design models and evaluation approaches (e.g. Kirkpatrick) Advanced skills in digital content creation, particularly video and multimedia production Experience working with Learning Management Systems (Totara or Moodle desirable but not essential) The ability to turn complex information into clear and engaging learning content Strong written and verbal communication skills, with confidence working with a wide range of stakeholders Experience facilitating webinars or virtual learning sessions Excellent organisation and time management skills, with the ability to manage multiple projects simultaneously A continuous improvement mindset and strong attention to detail A CIPD Level 3 or similar L&D qualification would be beneficial, but is not essential What do we offer you? At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family . And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We' re not looking to increase that network currently, so please don't send speculative CVs.
MCS Group
Business Analyst - Digital Transformation
MCS Group City, Belfast
Transformation Consultant / Business Analyst Exclusive opportunity with MCS Group MCS Group is thrilled to be exclusively partnering with a leading consultancy at the forefront of digital transformation within Procurement and Third-Party Risk Management (TPRM). We're seeking a talented Transformation Consultant / Business Analyst to help clients design, implement, and deliver technology-enabled change that truly makes a difference. This is an exciting opportunity for someone who loves solving problems, shaping solutions, and guiding organisations through complex transformation journeys. The Opportunity As a Transformation Consultant, you'll work closely with clients to modernise how they manage procurement, supplier relationships, and risk. You'll assess existing processes, uncover opportunities for improvement, and translate business needs into actionable digital strategies. This is a role where you'll be trusted to take ownership, managing projects, collaborating across teams, and delivering real value through innovation and insight. Your Role Will Include: Working with clients to design and implement digital strategies across Procurement and TPRM. Managing projects end-to-end, from gathering requirements and maintaining risk logs, to overseeing delivery and reporting on progress. Conducting operational and process reviews to identify efficiencies, compliance gaps, and opportunities for improvement. Building collaborative relationships with stakeholders, ensuring objectives align with business goals. Identifying, analysing, and managing risks across projects and programmes. Contributing to the continuous improvement of internal frameworks, methodologies, and best practices. Acting as a genuine digital transformation advocate, driving positive change both internally and with clients. About You You're an analytical thinker who enjoys getting to the heart of how things work, and figuring out how to make them better. You'll bring structure, curiosity, and a results-driven mindset to every project you take on. You'll likely have: Hands-on experience in Procurement, TPRM, or Finance. Practical knowledge of platforms such as SAP, Coupa, Ivalua, Oracle, or TPRM tools like ProcessUnity, Certa, Omnea, Venminder, OneTrust, or Prevalent. Strong organisational and problem-solving skills, with the ability to manage multiple priorities. Confident communication and presentation skills - comfortable working with both clients and suppliers. The ability to work independently and take ownership of deliverables. Desirable Skills Experience working with data analysis tools such as Excel (vlookup, pivot tables) or Power BI. Exposure to project management frameworks (PRINCE2, APM, CSM). Familiarity with process improvement methodologies (Lean Six Sigma, Kaizen). Previous consultancy or software implementation experience within a technology or transformation environment. Why Join? This is your chance to join an ambitious organisation that's helping major clients redefine how they work through technology-led transformation. You'll be involved in meaningful projects, collaborate with industry experts, and develop your career in an environment that values innovation, initiative, and growth. If you're motivated by delivering real change and enjoy working in a fast-paced, client-focused environment - this role offers the perfect blend of challenge and opportunity. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Apr 17, 2026
Full time
Transformation Consultant / Business Analyst Exclusive opportunity with MCS Group MCS Group is thrilled to be exclusively partnering with a leading consultancy at the forefront of digital transformation within Procurement and Third-Party Risk Management (TPRM). We're seeking a talented Transformation Consultant / Business Analyst to help clients design, implement, and deliver technology-enabled change that truly makes a difference. This is an exciting opportunity for someone who loves solving problems, shaping solutions, and guiding organisations through complex transformation journeys. The Opportunity As a Transformation Consultant, you'll work closely with clients to modernise how they manage procurement, supplier relationships, and risk. You'll assess existing processes, uncover opportunities for improvement, and translate business needs into actionable digital strategies. This is a role where you'll be trusted to take ownership, managing projects, collaborating across teams, and delivering real value through innovation and insight. Your Role Will Include: Working with clients to design and implement digital strategies across Procurement and TPRM. Managing projects end-to-end, from gathering requirements and maintaining risk logs, to overseeing delivery and reporting on progress. Conducting operational and process reviews to identify efficiencies, compliance gaps, and opportunities for improvement. Building collaborative relationships with stakeholders, ensuring objectives align with business goals. Identifying, analysing, and managing risks across projects and programmes. Contributing to the continuous improvement of internal frameworks, methodologies, and best practices. Acting as a genuine digital transformation advocate, driving positive change both internally and with clients. About You You're an analytical thinker who enjoys getting to the heart of how things work, and figuring out how to make them better. You'll bring structure, curiosity, and a results-driven mindset to every project you take on. You'll likely have: Hands-on experience in Procurement, TPRM, or Finance. Practical knowledge of platforms such as SAP, Coupa, Ivalua, Oracle, or TPRM tools like ProcessUnity, Certa, Omnea, Venminder, OneTrust, or Prevalent. Strong organisational and problem-solving skills, with the ability to manage multiple priorities. Confident communication and presentation skills - comfortable working with both clients and suppliers. The ability to work independently and take ownership of deliverables. Desirable Skills Experience working with data analysis tools such as Excel (vlookup, pivot tables) or Power BI. Exposure to project management frameworks (PRINCE2, APM, CSM). Familiarity with process improvement methodologies (Lean Six Sigma, Kaizen). Previous consultancy or software implementation experience within a technology or transformation environment. Why Join? This is your chance to join an ambitious organisation that's helping major clients redefine how they work through technology-led transformation. You'll be involved in meaningful projects, collaborate with industry experts, and develop your career in an environment that values innovation, initiative, and growth. If you're motivated by delivering real change and enjoy working in a fast-paced, client-focused environment - this role offers the perfect blend of challenge and opportunity. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Business Analyst - MiFID 2 Product Governance
Harvey Nash Group
Business Analyst - MiFID 2 Product Governance - sought by investment bank based in London - Contract - Hybrid Key Responsibilities Interpret regulatory requirements and translate them into business and functional requirements, engaging closely with Legal, Compliance and Front Office stakeholders. Conduct gap analysis on current-state MiFID II Product Governance processes, identifying enhancements across controls, systems and reporting. Develop and propose solution options, leading them through governance and approval processes. Define and document new or updated governance, reporting, policies and procedures. Improve BAU processes and operational controls across the product lifecycle. Perform data analysis to support decision-making and impact assessments. Support the project manager with PMO standards, delivery tracking, and preparation of steering/working group materials. Assist in the facilitation of UAT where required. Required Skills & Experience 10+ years' Business Analysis experience within Investment Banking. Proven experience delivering regulatory change within either: MiFID II Product Governance, or FCA Consumer Duty Strong track record across legal interpretation, impact assessment, solution design, and handover to BAU. Extensive collaboration experience with Front Office, Business Management, Legal and Compliance teams. Excellent communication skills-written, verbal and stakeholder-facing. Advanced proficiency in Excel (data analysis), PowerPoint, and Visio (process modelling). Strong analytical mindset with exceptional attention to detail. Some project management background is desirable. Preferred Skills Knowledge of MiFID II Investor Protection, including Costs & Charges and Inducements. Understanding of PRIIPs regulatory requirements. Professional Business Analysis qualifications (e.g., BCS, IIBA). Experience working within a large global banking environment. Please apply within for further details - Matt Holmes, Harvey Nash
Apr 17, 2026
Full time
Business Analyst - MiFID 2 Product Governance - sought by investment bank based in London - Contract - Hybrid Key Responsibilities Interpret regulatory requirements and translate them into business and functional requirements, engaging closely with Legal, Compliance and Front Office stakeholders. Conduct gap analysis on current-state MiFID II Product Governance processes, identifying enhancements across controls, systems and reporting. Develop and propose solution options, leading them through governance and approval processes. Define and document new or updated governance, reporting, policies and procedures. Improve BAU processes and operational controls across the product lifecycle. Perform data analysis to support decision-making and impact assessments. Support the project manager with PMO standards, delivery tracking, and preparation of steering/working group materials. Assist in the facilitation of UAT where required. Required Skills & Experience 10+ years' Business Analysis experience within Investment Banking. Proven experience delivering regulatory change within either: MiFID II Product Governance, or FCA Consumer Duty Strong track record across legal interpretation, impact assessment, solution design, and handover to BAU. Extensive collaboration experience with Front Office, Business Management, Legal and Compliance teams. Excellent communication skills-written, verbal and stakeholder-facing. Advanced proficiency in Excel (data analysis), PowerPoint, and Visio (process modelling). Strong analytical mindset with exceptional attention to detail. Some project management background is desirable. Preferred Skills Knowledge of MiFID II Investor Protection, including Costs & Charges and Inducements. Understanding of PRIIPs regulatory requirements. Professional Business Analysis qualifications (e.g., BCS, IIBA). Experience working within a large global banking environment. Please apply within for further details - Matt Holmes, Harvey Nash
Eligo Recruitment
Agile Business Analyst - Drive Value & Delivery (Hybrid)
Eligo Recruitment Preston, Lancashire
A recruitment agency is looking for an experienced business analyst based in the United Kingdom. This hybrid role involves documenting business cases, prioritising projects, and collaborating with resources under Agile methodology. The position offers a 12-month fixed-term contract with a commitment to training and development. The successful candidate will work primarily remote but will need to attend the client's Sussex office 1-2 days per week, ensuring a blend of work environments.
Apr 17, 2026
Full time
A recruitment agency is looking for an experienced business analyst based in the United Kingdom. This hybrid role involves documenting business cases, prioritising projects, and collaborating with resources under Agile methodology. The position offers a 12-month fixed-term contract with a commitment to training and development. The successful candidate will work primarily remote but will need to attend the client's Sussex office 1-2 days per week, ensuring a blend of work environments.
Eligo Recruitment
Business Analyst
Eligo Recruitment Preston, Lancashire
Overview We are looking to recruit an experienced business analyst who has a wealth of experience working to an Agile methodology. This role has a broad remit. You will be someone who enjoys working on a broad range of projects, enjoys variety and can demonstrate exceptional problem solving skills. You will support the business in documenting business cases, be involved in prioritising projects and working with both internal and external resources to deliver projects. The work will also involve the review of delivered projects to assess benefit realisation. This is a role in which you will have a real impact, as part of a joined up team focused on adding real value to the organisation. If successful, you will be in an environment where there is a commitment to investing in the training and development of people. The role is a 12 month fixed term contract and a hybrid role that requires an average of 1-2 days per week in the client's Sussex office. Responsibilities Document business cases and support business analysis. Prioritise projects and collaborate with internal and external resources. Deliver projects under Agile methodology. Review delivered projects to assess benefit realisation. Provide impact assessment and contribute to value creation. Benefits Committed investment in training and development. Hybrid working model - blend of remote and onsite. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Apr 17, 2026
Full time
Overview We are looking to recruit an experienced business analyst who has a wealth of experience working to an Agile methodology. This role has a broad remit. You will be someone who enjoys working on a broad range of projects, enjoys variety and can demonstrate exceptional problem solving skills. You will support the business in documenting business cases, be involved in prioritising projects and working with both internal and external resources to deliver projects. The work will also involve the review of delivered projects to assess benefit realisation. This is a role in which you will have a real impact, as part of a joined up team focused on adding real value to the organisation. If successful, you will be in an environment where there is a commitment to investing in the training and development of people. The role is a 12 month fixed term contract and a hybrid role that requires an average of 1-2 days per week in the client's Sussex office. Responsibilities Document business cases and support business analysis. Prioritise projects and collaborate with internal and external resources. Deliver projects under Agile methodology. Review delivered projects to assess benefit realisation. Provide impact assessment and contribute to value creation. Benefits Committed investment in training and development. Hybrid working model - blend of remote and onsite. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Manager, Digital Op Model, Process Improvement and Business Analyst, Belfast or Derry, Londonderry
Ernst & Young Advisory Services Sdn Bhd City, Belfast
Manager, Digital Op Model, Process Improvement and Business Analyst, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Join our Customer Transformation team and help clients radically improve their customer-facing operations. You'll work on exciting projects that transform customer experience, drive sustainable growth, and enhance business outcomes. This is your chance to shape how organisations connect with their customers through innovative digital solutions and user-centric strategies. Your key responsibilities Lead and support full project lifecycles using agile, hybrid, or waterfall methodologies. Conduct business analysis including requirements gathering, prioritisation, and data analysis. Facilitate workshops and engage with senior stakeholders to drive business outcomes. Collaborate with cross-functional teams to deliver customer-centred technology solutions. Support CRM and omnichannel transformation initiatives. Design and optimise customer-facing business processes. Skills and attributes for Success Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Technical proficiency with CRM platforms and business process modelling tools. Ability to manage multiple tasks and collaborate effectively in teams. Customer-focused mindset with attention to detail. Ideally, You'll also have Experience with Lean, Six Sigma, and Agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Product Owner or Scrum Master experience. What we look for We're looking for innovative, agile thinkers who are passionate about customer experience and digital transformation. You'll thrive in a collaborative environment and be driven to make a meaningful impact through inclusive leadership and creative problem-solving. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 17, 2026
Full time
Manager, Digital Op Model, Process Improvement and Business Analyst, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Join our Customer Transformation team and help clients radically improve their customer-facing operations. You'll work on exciting projects that transform customer experience, drive sustainable growth, and enhance business outcomes. This is your chance to shape how organisations connect with their customers through innovative digital solutions and user-centric strategies. Your key responsibilities Lead and support full project lifecycles using agile, hybrid, or waterfall methodologies. Conduct business analysis including requirements gathering, prioritisation, and data analysis. Facilitate workshops and engage with senior stakeholders to drive business outcomes. Collaborate with cross-functional teams to deliver customer-centred technology solutions. Support CRM and omnichannel transformation initiatives. Design and optimise customer-facing business processes. Skills and attributes for Success Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Technical proficiency with CRM platforms and business process modelling tools. Ability to manage multiple tasks and collaborate effectively in teams. Customer-focused mindset with attention to detail. Ideally, You'll also have Experience with Lean, Six Sigma, and Agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Product Owner or Scrum Master experience. What we look for We're looking for innovative, agile thinkers who are passionate about customer experience and digital transformation. You'll thrive in a collaborative environment and be driven to make a meaningful impact through inclusive leadership and creative problem-solving. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Deltra Group
Business Analyst
Deltra Group
I am currently working on an exciting Business Analyst opportunity. This is a permanent role that requires 2/3 days a week in their office in Bath. Join a global transformation initiative, working with stakeholders to streamline processes across regions and business units. As a Business Analyst, you'll connect business needs with strategic and operational solutions, helping shape the organization through process design, documentation, and optimization. Key Responsibilities Translate business needs into functional specifications, user stories, and process flows. Define and document business processes, data flows, RACI models, and system requirements. Facilitate workshops, interviews, and working sessions to gather and validate requirements. Conduct gap analyses between current and future state processes. Lead the design and implementation of new processes and solution updates. Collaborate with Product Owners, Process Owners, and project teams to ensure alignment. Support user acceptance testing, training material development, and change management activities. Champion enterprise process frameworks and build trusted relationships across the business. Requirements: Strong knowledge of structured methodologies such as LEAN, Kaizen, or Six Sigma. Skilled in requirements analysis, root cause analysis, gap analysis, decision analysis, and SWOT. Ability to interpret large datasets and deliver actionable insights. Experience with Microsoft Dynamics 365, Visio, Power BI, Excel, SQL, wireframing tools, and requirements management platforms like JIRA or Azure DevOps. Proven success in Agile, Scrum, or hybrid environments; experienced in UAT, change management, and solution configuration. Excellent facilitation, stakeholder engagement, and presentation skills. If this matches your skill set then send your CV for our careful consideration!
Apr 17, 2026
Full time
I am currently working on an exciting Business Analyst opportunity. This is a permanent role that requires 2/3 days a week in their office in Bath. Join a global transformation initiative, working with stakeholders to streamline processes across regions and business units. As a Business Analyst, you'll connect business needs with strategic and operational solutions, helping shape the organization through process design, documentation, and optimization. Key Responsibilities Translate business needs into functional specifications, user stories, and process flows. Define and document business processes, data flows, RACI models, and system requirements. Facilitate workshops, interviews, and working sessions to gather and validate requirements. Conduct gap analyses between current and future state processes. Lead the design and implementation of new processes and solution updates. Collaborate with Product Owners, Process Owners, and project teams to ensure alignment. Support user acceptance testing, training material development, and change management activities. Champion enterprise process frameworks and build trusted relationships across the business. Requirements: Strong knowledge of structured methodologies such as LEAN, Kaizen, or Six Sigma. Skilled in requirements analysis, root cause analysis, gap analysis, decision analysis, and SWOT. Ability to interpret large datasets and deliver actionable insights. Experience with Microsoft Dynamics 365, Visio, Power BI, Excel, SQL, wireframing tools, and requirements management platforms like JIRA or Azure DevOps. Proven success in Agile, Scrum, or hybrid environments; experienced in UAT, change management, and solution configuration. Excellent facilitation, stakeholder engagement, and presentation skills. If this matches your skill set then send your CV for our careful consideration!
Taylor James Resourcing
Claims / Underwriting Data Analyst.
Taylor James Resourcing
Claims / Underwriting Data Analyst Reporting to the Underwriting Management Analyst within the Management Underwriting department, you will be responsible for analysing the claims performance of the organisation, external service providers and clients, this includes compiling reports, monitoring trends/results and providing analysis that enhances the claims area of the company. The successful candidate will have primary responsibility for initial catastrophe event outlier estimation processes, including producing & circulating aggregate exposure reports, analysis of catastrophe information and production of management information reports. Duties will include Assist with regular revision of catastrophe reports. Liaise with all stakeholders on catastrophe reporting / data needs. Assess and provide input on improvements/enhancements to data standards. Work with IT development department, other units of the group &/or third parties on data and analytics projects, as required. Analyse claims performance of the company, external providers and clients, including review and assessment of KPI/SLAs and current/historic claims trends. Liaise with clients to enhance the performance of their contracts. Design and develop new specific claims reports to run from the company's data warehouse and reporting services software. Date: 6 Apr 2023 Sector: INSURANCE Type: Permanent Location: London Salary: £41000 - 54500 per annum Email: Ref: BT487
Apr 17, 2026
Full time
Claims / Underwriting Data Analyst Reporting to the Underwriting Management Analyst within the Management Underwriting department, you will be responsible for analysing the claims performance of the organisation, external service providers and clients, this includes compiling reports, monitoring trends/results and providing analysis that enhances the claims area of the company. The successful candidate will have primary responsibility for initial catastrophe event outlier estimation processes, including producing & circulating aggregate exposure reports, analysis of catastrophe information and production of management information reports. Duties will include Assist with regular revision of catastrophe reports. Liaise with all stakeholders on catastrophe reporting / data needs. Assess and provide input on improvements/enhancements to data standards. Work with IT development department, other units of the group &/or third parties on data and analytics projects, as required. Analyse claims performance of the company, external providers and clients, including review and assessment of KPI/SLAs and current/historic claims trends. Liaise with clients to enhance the performance of their contracts. Design and develop new specific claims reports to run from the company's data warehouse and reporting services software. Date: 6 Apr 2023 Sector: INSURANCE Type: Permanent Location: London Salary: £41000 - 54500 per annum Email: Ref: BT487
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry
Ernst & Young Advisory Services Sdn Bhd City, Belfast
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management:Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes for success Research and Analytics:Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy:Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity:Design and test product concepts and services, iterating with stakeholders. Product and Service Development:Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinkingabilities, with a focus on delivering outcomes and a passion for innovation. Strong understandingof user centred design principles, design thinking and Agile methodologies. Strong Communication Skills:Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. Ideally, You'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for Proven experience in Service Design or a related field. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 17, 2026
Full time
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management:Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes for success Research and Analytics:Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy:Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity:Design and test product concepts and services, iterating with stakeholders. Product and Service Development:Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinkingabilities, with a focus on delivering outcomes and a passion for innovation. Strong understandingof user centred design principles, design thinking and Agile methodologies. Strong Communication Skills:Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. Ideally, You'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for Proven experience in Service Design or a related field. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world

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