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Business Systems Analyst
Greystar Worldwide, LLC
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY Own and optimise Yardi Voyager and RentCafe across Greystar's European portfolio. You will turn business needs into smart system enhancements that boost accuracy, cut manual work and improve performance. Lead delivery end to end, from requirements through to rollout and adoption, while working closely with finance, operations and international teams. You will keep systems compliant, drive upgrades and resolve complex issues as the go to expert. This is a hands on role with real impact on how systems support the business day to day. JOB DESCRIPTION Key Role Responsibilities Analyzes and gathers business requirements to define problem statements for delivery of product/setup enhancements. Spearhead project communications and oversee the delivery of product enhancements. Coordinates with key stakeholders across finance and operations departments to deliver solutions to reduce manual work and increase accuracy across reporting metrics. Documents and communicates enhancement deliveries to ensure adoption and change management processes. Maintains and administers the Yardi Voyager & RentCafe systems and databases, ensuring data integrity and the standardisation of procedures and practices. Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements. Works closely with the EU Systems team and business stakeholders to ensure that the databases are maintained in accordance with global policy. Undertakes 3rd line support for Yardi Voyager, analysing issues and problems related to software systems and programs, and determining and implementing appropriate solutions, training, or maintenance as necessary. Works with the Learning and Development Managers Systems to develop technical reports, documents, user support and technical manuals to support systems and software training. Completes various financial, accounting, administrative and other reports and analysis or other duties as assigned or as necessary. About You Knowledge & Qualifications Proficiency in leading technology related projects through requirements gathering, design, delivery, and testing to ensure quality delivery of business requirements. Proficiency in Yardi Voyager 7S at an expert level including experience running the system through various year end cycles and undertaking Yardi Voyager module implementations. A solid understanding of ETLs, YSR, SSRS and complex SQL scripts. A good working knowledge of Yardi Residential, Yardi International, GL. Accounting (AR/AP), Yardi Investment and Construction module, EU. Residential and Service Charges, Yardi PayScan, Elevate Modules. IT literate and fully conversant with all Microsoft packages including Excel, Access and Project. Fluent English and 1 or more European languages (Dutch, German, French, Spanish preferable). Experience & Skills Experience of working with operational business systems, in a similar system administration or analytical and systems implementation/project management/support role. Experience within or general understanding of the property sector, in particular residential apartments and third-party management, in order to relate financial and operating analyses to practical business solutions and process improvements. Solid business analysis skills to be effective at activity and milestone management and tracking of progress. Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall Company goals; patient, responsive and demonstrates a positive attitude. Excellent interpersonal skills and the ability to work with impact and influence through clear communication. An engaging individual who quickly establishes a strong network of peers and is a trusted colleague across the organisation. Demonstrates strong commercial awareness. Understands the cycle of business change and the critical need to engage with stakeholders throughout a programme. Strong team management focus, committed to developing and retaining talented team members. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to .
Apr 15, 2026
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY Own and optimise Yardi Voyager and RentCafe across Greystar's European portfolio. You will turn business needs into smart system enhancements that boost accuracy, cut manual work and improve performance. Lead delivery end to end, from requirements through to rollout and adoption, while working closely with finance, operations and international teams. You will keep systems compliant, drive upgrades and resolve complex issues as the go to expert. This is a hands on role with real impact on how systems support the business day to day. JOB DESCRIPTION Key Role Responsibilities Analyzes and gathers business requirements to define problem statements for delivery of product/setup enhancements. Spearhead project communications and oversee the delivery of product enhancements. Coordinates with key stakeholders across finance and operations departments to deliver solutions to reduce manual work and increase accuracy across reporting metrics. Documents and communicates enhancement deliveries to ensure adoption and change management processes. Maintains and administers the Yardi Voyager & RentCafe systems and databases, ensuring data integrity and the standardisation of procedures and practices. Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements. Works closely with the EU Systems team and business stakeholders to ensure that the databases are maintained in accordance with global policy. Undertakes 3rd line support for Yardi Voyager, analysing issues and problems related to software systems and programs, and determining and implementing appropriate solutions, training, or maintenance as necessary. Works with the Learning and Development Managers Systems to develop technical reports, documents, user support and technical manuals to support systems and software training. Completes various financial, accounting, administrative and other reports and analysis or other duties as assigned or as necessary. About You Knowledge & Qualifications Proficiency in leading technology related projects through requirements gathering, design, delivery, and testing to ensure quality delivery of business requirements. Proficiency in Yardi Voyager 7S at an expert level including experience running the system through various year end cycles and undertaking Yardi Voyager module implementations. A solid understanding of ETLs, YSR, SSRS and complex SQL scripts. A good working knowledge of Yardi Residential, Yardi International, GL. Accounting (AR/AP), Yardi Investment and Construction module, EU. Residential and Service Charges, Yardi PayScan, Elevate Modules. IT literate and fully conversant with all Microsoft packages including Excel, Access and Project. Fluent English and 1 or more European languages (Dutch, German, French, Spanish preferable). Experience & Skills Experience of working with operational business systems, in a similar system administration or analytical and systems implementation/project management/support role. Experience within or general understanding of the property sector, in particular residential apartments and third-party management, in order to relate financial and operating analyses to practical business solutions and process improvements. Solid business analysis skills to be effective at activity and milestone management and tracking of progress. Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall Company goals; patient, responsive and demonstrates a positive attitude. Excellent interpersonal skills and the ability to work with impact and influence through clear communication. An engaging individual who quickly establishes a strong network of peers and is a trusted colleague across the organisation. Demonstrates strong commercial awareness. Understands the cycle of business change and the critical need to engage with stakeholders throughout a programme. Strong team management focus, committed to developing and retaining talented team members. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to .
Data Analyst - UK
Mous Products Ltd.
About Mous We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That's why we're building the go-to brand for products that genuinely deliver. For over 10 years, we've pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we've built world-class in house marketing capabilities, creating highly engaging, performance led content that proves what our products can do and resonates with a passionate, fast growing community around the brand. From throwing phones off dams to launching category defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world. About the Role We're looking for a highly analytical and commercially minded Data Analyst to join our fast growing team in the UK. This is a high impact role sitting at the intersection of data, strategy, and business performance, with the opportunity to accelerate your growth by owning key projects and taking on increasing responsibility as you drive measurable results. You'll be at the forefront of turning complex datasets into clear, actionable insights that directly influence decision making across the company. You'll work closely with cross functional teams (Growth, Product, Marketing, and Leadership), championing the use of data across the business to identify what's working, what isn't, and where the biggest opportunities lie. This role is designed for someone who wants ownership early, thrives in a fast paced environment, and is excited to see the tangible impact of their work on business performance. If you would like to join a collaborative, data driven team that values knowledge sharing, continuous improvement, and professional development, this role is for you! About You As a Data Analyst at Mous, you'll possess a unique blend of commercial prowess, problem solving skills, and a passion for data driven decision making. You are detail oriented, able to see the bigger picture, and adept at transforming complex data sets into actionable insights. Your adaptability and desire to continuously learn make you an ideal candidate for navigating the dynamic landscape of eCommerce. A collaborative team player, you excel at communicating complex data findings in a clear, concise manner, making data accessible to all levels of the company. You will be pivotal in understanding and addressing the data needs of various departments, including Ecommerce, Pricing, and Growth. Your role will be multifaceted, from conducting thorough analyses and developing insightful dashboards to driving operational efficiencies and leading projects. You will be at the forefront of promoting a data driven culture, empowering the organisation through informed decision making and self sufficient data management. Key Responsibilities Conduct comprehensive data analysis to support business decision making, identifying trends, patterns, and insights. Build and refine dynamic dashboards to monitor KPIs, OKRs, and enable cross departmental data access. Proactively identify areas for improvement within the company's processes and systems and implement automated solutions. Lead and support strategic cross department initiatives to drive value (e.g. Pricing Optimisation, Segmentation Analysis, Marketing Mix Modelling). Support in building out fundamental data sources, to allow analysis of data from multiple key platforms. Communicate insights and present key findings to relevant stakeholders, acting as a point of call for data related questions. How will success be measured? Delivering clear, actionable insights that directly influence business decision making. Developing a strong understanding of Mous's data infrastructure. Building high quality, durable dashboards and data models that improve access to cross departmental data. Proactively identifying and resolving opportunities and inefficiencies. Collaborating effectively across teams, acting as a trusted point of contact and champion of best data practices. Skills requirements Hard skills 0 2 years of experience in a data related role, or relevant higher education/qualifications. A demonstrable commercial understanding with the ability to value and prioritise work ruthlessly. A knack for numbers with the confidence to tackle and interpret large, complex data sets. Experience in SQL, Excel and a dashboarding tool (PowerBI preferred). Soft skills Strong problem solver - never afraid to get stuck into the detail to uncover insights. Strong communication skills, able to translate insights clearly for technical, non technical, and senior stakeholders, while effectively managing both internal teams and external partners. Nice to have Experience with DBT for analytics engineering. Data modelling skills to structure and optimise datasets. Proficiency in Python for data analysis and automation. Familiarity with R for statistical analysis and reporting. Experience working within a D2C or consultancy environment. Our Offer We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high energy culture. Benefits include Significant opportunity for growth, ownership, and career progression. Competitive salary reflective of experience and impact. 30% Friends & Family discount on all Mous products. 25 days' holiday + 8 bank holidays. 1 month paid leave after 5 years' service. Cycle to Work Scheme. Charlie HR perks and discounts. Regular socials, events, and on site activities (including an on site gym). Our Values Get Results - We take accountability, prioritise impact, and push standards higher. Work Together - We collaborate openly, challenge constructively, and learn from each other. Enjoy the Ride - We stay agile, embrace change, and enjoy building something special together. About Our Commitment Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.
Apr 15, 2026
Full time
About Mous We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That's why we're building the go-to brand for products that genuinely deliver. For over 10 years, we've pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we've built world-class in house marketing capabilities, creating highly engaging, performance led content that proves what our products can do and resonates with a passionate, fast growing community around the brand. From throwing phones off dams to launching category defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world. About the Role We're looking for a highly analytical and commercially minded Data Analyst to join our fast growing team in the UK. This is a high impact role sitting at the intersection of data, strategy, and business performance, with the opportunity to accelerate your growth by owning key projects and taking on increasing responsibility as you drive measurable results. You'll be at the forefront of turning complex datasets into clear, actionable insights that directly influence decision making across the company. You'll work closely with cross functional teams (Growth, Product, Marketing, and Leadership), championing the use of data across the business to identify what's working, what isn't, and where the biggest opportunities lie. This role is designed for someone who wants ownership early, thrives in a fast paced environment, and is excited to see the tangible impact of their work on business performance. If you would like to join a collaborative, data driven team that values knowledge sharing, continuous improvement, and professional development, this role is for you! About You As a Data Analyst at Mous, you'll possess a unique blend of commercial prowess, problem solving skills, and a passion for data driven decision making. You are detail oriented, able to see the bigger picture, and adept at transforming complex data sets into actionable insights. Your adaptability and desire to continuously learn make you an ideal candidate for navigating the dynamic landscape of eCommerce. A collaborative team player, you excel at communicating complex data findings in a clear, concise manner, making data accessible to all levels of the company. You will be pivotal in understanding and addressing the data needs of various departments, including Ecommerce, Pricing, and Growth. Your role will be multifaceted, from conducting thorough analyses and developing insightful dashboards to driving operational efficiencies and leading projects. You will be at the forefront of promoting a data driven culture, empowering the organisation through informed decision making and self sufficient data management. Key Responsibilities Conduct comprehensive data analysis to support business decision making, identifying trends, patterns, and insights. Build and refine dynamic dashboards to monitor KPIs, OKRs, and enable cross departmental data access. Proactively identify areas for improvement within the company's processes and systems and implement automated solutions. Lead and support strategic cross department initiatives to drive value (e.g. Pricing Optimisation, Segmentation Analysis, Marketing Mix Modelling). Support in building out fundamental data sources, to allow analysis of data from multiple key platforms. Communicate insights and present key findings to relevant stakeholders, acting as a point of call for data related questions. How will success be measured? Delivering clear, actionable insights that directly influence business decision making. Developing a strong understanding of Mous's data infrastructure. Building high quality, durable dashboards and data models that improve access to cross departmental data. Proactively identifying and resolving opportunities and inefficiencies. Collaborating effectively across teams, acting as a trusted point of contact and champion of best data practices. Skills requirements Hard skills 0 2 years of experience in a data related role, or relevant higher education/qualifications. A demonstrable commercial understanding with the ability to value and prioritise work ruthlessly. A knack for numbers with the confidence to tackle and interpret large, complex data sets. Experience in SQL, Excel and a dashboarding tool (PowerBI preferred). Soft skills Strong problem solver - never afraid to get stuck into the detail to uncover insights. Strong communication skills, able to translate insights clearly for technical, non technical, and senior stakeholders, while effectively managing both internal teams and external partners. Nice to have Experience with DBT for analytics engineering. Data modelling skills to structure and optimise datasets. Proficiency in Python for data analysis and automation. Familiarity with R for statistical analysis and reporting. Experience working within a D2C or consultancy environment. Our Offer We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high energy culture. Benefits include Significant opportunity for growth, ownership, and career progression. Competitive salary reflective of experience and impact. 30% Friends & Family discount on all Mous products. 25 days' holiday + 8 bank holidays. 1 month paid leave after 5 years' service. Cycle to Work Scheme. Charlie HR perks and discounts. Regular socials, events, and on site activities (including an on site gym). Our Values Get Results - We take accountability, prioritise impact, and push standards higher. Work Together - We collaborate openly, challenge constructively, and learn from each other. Enjoy the Ride - We stay agile, embrace change, and enjoy building something special together. About Our Commitment Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.
Future Publishing
Subscriptions Ops Lead - Hybrid - Salesforce & Zuora
Future Publishing Bath, Somerset
The Consumer Revenues team exists to help our customers become and remain subscribers of our expert content online. We're a combination of marketers, analysts and software developers, working together with specialist teams in User Experience and - of course - editorial, to grow our subscriber base and build the most effective journeys to attract and retain customers. What you'll be doing We have an opportunity for a subscriptions operations specialist to join a dynamic, international subscriptions business unit. Reporting to the Head of Operations, you'll also be supporting in managing the fulfilment chain with a specific focus on our subscription management system which is made up of Salesforce & Zuora. You will be responsible for ongoing stakeholder management, continual process refinement and our technology review and implementation projects. Experience that will put you ahead of the curve Extensive experience of working with CRM systems, particularly Salesforce, in a consumer-facing, subscriptions environment Skills in process mapping and process optimisation Effective communication skills and works in a collaborative way across a matrix environment Understands data/audience segmentation, user journeys and marketing funnels Analytical and project management skills A team player, with experience collaborating Ability to think creatively, ask questions and test ideas Experience managing conflicting priorities and stakeholders Deal well with ambiguity, able to distil solutions from a broad problem space. What's in it for you The expected range for this role is £30,000 - £50,000 This is a Hybrid role from our Bath or Cardiff Office, working three days from the office, two from home Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Well-being support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level P5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Apr 15, 2026
Full time
The Consumer Revenues team exists to help our customers become and remain subscribers of our expert content online. We're a combination of marketers, analysts and software developers, working together with specialist teams in User Experience and - of course - editorial, to grow our subscriber base and build the most effective journeys to attract and retain customers. What you'll be doing We have an opportunity for a subscriptions operations specialist to join a dynamic, international subscriptions business unit. Reporting to the Head of Operations, you'll also be supporting in managing the fulfilment chain with a specific focus on our subscription management system which is made up of Salesforce & Zuora. You will be responsible for ongoing stakeholder management, continual process refinement and our technology review and implementation projects. Experience that will put you ahead of the curve Extensive experience of working with CRM systems, particularly Salesforce, in a consumer-facing, subscriptions environment Skills in process mapping and process optimisation Effective communication skills and works in a collaborative way across a matrix environment Understands data/audience segmentation, user journeys and marketing funnels Analytical and project management skills A team player, with experience collaborating Ability to think creatively, ask questions and test ideas Experience managing conflicting priorities and stakeholders Deal well with ambiguity, able to distil solutions from a broad problem space. What's in it for you The expected range for this role is £30,000 - £50,000 This is a Hybrid role from our Bath or Cardiff Office, working three days from the office, two from home Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Well-being support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level P5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Global IT Helpdesk Manager
Aurora Energy Research Limited Oxford, Oxfordshire
Global IT Helpdesk Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora's IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high performing team of skilled analysts and third party providers, fostering a dynamic and customer focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we'd love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high quality support delivery Operational Oversight: Ensure the timely resolution of site support tickets in compliance with Service Level Agreements (SLAs) Monitor and prioritise ticket queues to minimise user downtime and improve service efficiency Manage third party vendors to deliver a cost effective and seamless global on site support service, ensuring compliance with Aurora's SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end user tech refresh lifecycle, from planning and procurement to deployment and decommissioning Implement and enforce consistent policies for endpoint management and proactive device monitoring Conduct periodic device standards assessments to ensure alignment with business needs Oversee the full lifecycle management of AV devices, including procurement, installation, configuration, and patching IT Asset Management: Maintain the accuracy and integrity of IT Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle Problem Management: Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents Knowledge Management: Enhance the IT Support Knowledge Base, ensuring content is accurate, up to date, and accessible for both IT staff and end users Performance Monitoring and Reporting: Track and report on SLA and KPI performance, identifying trends and opportunities for service improvement Provide insights and recommendations to improve service reliability and operational efficiency Skills, Knowledge and Expertise Required attributes: Leadership and Team Management: Proven ability to lead, coach, and develop a global team, promoting a positive work environment and managing performance effectively Technical Expertise: Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer Centric Mindset: A commitment to delivering exceptional end user experiences and fostering a customer focused support culture Proactive Mindset: Self motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management: Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement: Strong ability to build relationships with internal teams, third party vendors, and stakeholders, ensuring alignment with business goals Problem Solving Skills: Ability to analyse complex issues, prioritise tasks, and implement solutions efficiently Adaptability: Resilient in handling change and adept at navigating a global support environment with diverse requirements and constraints Process Oriented Mindset: Experience creating and enforcing standard operating procedures to maintain a consistent service level Desirable attributes: Attention to Detail: High standards for accuracy and quality, particularly in managing IT assets, processes, and reporting Project Management Experience: Familiarity with project management principles to assist with cross functional initiatives and process improvement projects Knowledge Management: Experience in maintaining an up to date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset: Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data Driven Approach: Ability to analyse service desk data and metrics to identify trends, assess performance, and make data driven decisions Security Awareness: Awareness of IT security principles and best practices, with experience ensuring compliance with security standards and protocols What we offer Private Medical Insurance Dental Insurance Parental Support Salary Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle to work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
Apr 15, 2026
Full time
Global IT Helpdesk Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora's IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high performing team of skilled analysts and third party providers, fostering a dynamic and customer focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we'd love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high quality support delivery Operational Oversight: Ensure the timely resolution of site support tickets in compliance with Service Level Agreements (SLAs) Monitor and prioritise ticket queues to minimise user downtime and improve service efficiency Manage third party vendors to deliver a cost effective and seamless global on site support service, ensuring compliance with Aurora's SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end user tech refresh lifecycle, from planning and procurement to deployment and decommissioning Implement and enforce consistent policies for endpoint management and proactive device monitoring Conduct periodic device standards assessments to ensure alignment with business needs Oversee the full lifecycle management of AV devices, including procurement, installation, configuration, and patching IT Asset Management: Maintain the accuracy and integrity of IT Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle Problem Management: Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents Knowledge Management: Enhance the IT Support Knowledge Base, ensuring content is accurate, up to date, and accessible for both IT staff and end users Performance Monitoring and Reporting: Track and report on SLA and KPI performance, identifying trends and opportunities for service improvement Provide insights and recommendations to improve service reliability and operational efficiency Skills, Knowledge and Expertise Required attributes: Leadership and Team Management: Proven ability to lead, coach, and develop a global team, promoting a positive work environment and managing performance effectively Technical Expertise: Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer Centric Mindset: A commitment to delivering exceptional end user experiences and fostering a customer focused support culture Proactive Mindset: Self motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management: Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement: Strong ability to build relationships with internal teams, third party vendors, and stakeholders, ensuring alignment with business goals Problem Solving Skills: Ability to analyse complex issues, prioritise tasks, and implement solutions efficiently Adaptability: Resilient in handling change and adept at navigating a global support environment with diverse requirements and constraints Process Oriented Mindset: Experience creating and enforcing standard operating procedures to maintain a consistent service level Desirable attributes: Attention to Detail: High standards for accuracy and quality, particularly in managing IT assets, processes, and reporting Project Management Experience: Familiarity with project management principles to assist with cross functional initiatives and process improvement projects Knowledge Management: Experience in maintaining an up to date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset: Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data Driven Approach: Ability to analyse service desk data and metrics to identify trends, assess performance, and make data driven decisions Security Awareness: Awareness of IT security principles and best practices, with experience ensuring compliance with security standards and protocols What we offer Private Medical Insurance Dental Insurance Parental Support Salary Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle to work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
Data Analyst: Turn Data Into Strategy & Growth
Mous Products Ltd.
About Mous We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That's why we're building the go-to brand for products that genuinely deliver. For over 10 years, we've pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we've built world-class in-house marketing capabilities, creating highly engaging, performance-led content that proves what our products can do and resonates with a passionate, fast-growing community around the brand. From throwing phones off dams to launching category-defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world. About the Role We're looking for a highly analytical and commercially-minded Data Analyst to join our fast-growing team here in the UK. This is a high-impact role sitting at the intersection of data, strategy, and business performance, with the opportunity to accelerate your growth by owning key projects and taking on increasing responsibility as you drive measurable results. You'll be at the forefront of turning complex datasets into clear, actionable insights that directly influence decision-making across the company. You'll work closely with cross-functional teams (Growth, Product, Marketing, and Leadership), to champion the use of data across the business to identify what's working, what isn't, and where the biggest opportunities lie. This role is designed for someone who wants ownership early, thrives in a fast-paced environment, and is excited to see the tangible impact of their work on business performance. If you would like to join a collaborative, data-driven team that values knowledge sharing, continuous improvement, and professional development, this role is for you! About You As a Data Analyst at Mous, you'll possess a unique blend of commercial prowess, problem solving skills, and a passion for data-driven decision making. You are not only detail-oriented but also capable of seeing the bigger picture, transforming complex data sets into actionable insights. Your adaptability and desire to continuously learn make you an ideal candidate for navigating the dynamic landscape of eCommerce. A collaborative team player, you excel at communicating complex data findings in a clear, concise manner, making data accessible to all levels of the company. You will be pivotal in understanding and addressing the data needs of various departments, including Ecommerce, Pricing, and Growth. Your role will be multifaceted, from conducting thorough analyses and developing insightful dashboards to driving operational efficiencies and leading projects. You will be at the forefront of promoting a data-driven culture, empowering the organisation through informed decision-making and self-sufficient data management. Key Responsibilities: Conduct comprehensive data analysis to support business decision-making, identifying trends, patterns, and insights. Build and refine dynamic dashboards to monitor key performance indicators (KPIs) and objectives and key results (OKRs), enabling access to cross-departmental data. Proactively identify areas for improvement within the company's processes and systems and implement automated solutions. Lead and support strategic cross-department initiatives to drive value. E.g. Pricing Optimisation, Segmentation Analysis, Marketing Mix Modelling. Support in building out fundamental data sources, to allow analysis of data from multiple key platforms. Communicate insights and present key findings to relevant stakeholders while acting as a point of call for data-related questions. ️How will success be measured? Delivering clear, actionable insights that directly influence business decision making. Developing a strong understanding of our data infrastructure at Mous Building high-quality, durable dashboards and data models that improve access to cross-departmental data Proactively identifying and resolving opportunities and inefficiencies Collaborating effectively across teams, acting as a trusted point of contact and champion of best data practices Skills requirements: Hard skills: 0-2 years of experience in a data-related role, or relevant higher education/qualifications. A demonstrable commercial understanding with the ability to value and prioritise work ruthlessly. A knack for numbers with the confidence to tackle and interpret large, complex data sets. Experience in SQL, Excel and a dashboarding tool (PowerBI preferred) Soft skills: Strong problem solver - never afraid to get stuck into the detail to uncover insights. Strong communication skills, with the ability to translate insights clearly for technical, non-technical, and senior stakeholders, while effectively managing both internal teams and external partners. Nice to have: Experience with DBT for analytics engineering. Data modelling skills to structure and optimise datasets. Proficiency in Python for data analysis and automation. Familiarity with R for statistical analysis and reporting. Experience working within a D2C or consultancy environment. Our Offer We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high-energy culture. Benefits include: Significant opportunity for growth, ownership, and career progression Competitive salary reflective of experience and impact 30% Friends & Family discount on all Mous products 25 days' holiday + 8 bank holidays 1 month paid leave after 5 years' service Cycle to Work Scheme Charlie HR perks and discounts Regular socials, events, and on-site activities (including an on-site gym) Our Values G et Results - We take accountability, prioritise impact, and push standards higher. Work Together - We collaborate openly, challenge constructively, and learn from each other. Enjoy the Ride - We stay agile, embrace change, and enjoy building something special together. About Our Commitment Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.
Apr 15, 2026
Full time
About Mous We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That's why we're building the go-to brand for products that genuinely deliver. For over 10 years, we've pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we've built world-class in-house marketing capabilities, creating highly engaging, performance-led content that proves what our products can do and resonates with a passionate, fast-growing community around the brand. From throwing phones off dams to launching category-defining products, our ambition is simple: raise the standard of the industry and build one of the most effective consumer brands in the world. About the Role We're looking for a highly analytical and commercially-minded Data Analyst to join our fast-growing team here in the UK. This is a high-impact role sitting at the intersection of data, strategy, and business performance, with the opportunity to accelerate your growth by owning key projects and taking on increasing responsibility as you drive measurable results. You'll be at the forefront of turning complex datasets into clear, actionable insights that directly influence decision-making across the company. You'll work closely with cross-functional teams (Growth, Product, Marketing, and Leadership), to champion the use of data across the business to identify what's working, what isn't, and where the biggest opportunities lie. This role is designed for someone who wants ownership early, thrives in a fast-paced environment, and is excited to see the tangible impact of their work on business performance. If you would like to join a collaborative, data-driven team that values knowledge sharing, continuous improvement, and professional development, this role is for you! About You As a Data Analyst at Mous, you'll possess a unique blend of commercial prowess, problem solving skills, and a passion for data-driven decision making. You are not only detail-oriented but also capable of seeing the bigger picture, transforming complex data sets into actionable insights. Your adaptability and desire to continuously learn make you an ideal candidate for navigating the dynamic landscape of eCommerce. A collaborative team player, you excel at communicating complex data findings in a clear, concise manner, making data accessible to all levels of the company. You will be pivotal in understanding and addressing the data needs of various departments, including Ecommerce, Pricing, and Growth. Your role will be multifaceted, from conducting thorough analyses and developing insightful dashboards to driving operational efficiencies and leading projects. You will be at the forefront of promoting a data-driven culture, empowering the organisation through informed decision-making and self-sufficient data management. Key Responsibilities: Conduct comprehensive data analysis to support business decision-making, identifying trends, patterns, and insights. Build and refine dynamic dashboards to monitor key performance indicators (KPIs) and objectives and key results (OKRs), enabling access to cross-departmental data. Proactively identify areas for improvement within the company's processes and systems and implement automated solutions. Lead and support strategic cross-department initiatives to drive value. E.g. Pricing Optimisation, Segmentation Analysis, Marketing Mix Modelling. Support in building out fundamental data sources, to allow analysis of data from multiple key platforms. Communicate insights and present key findings to relevant stakeholders while acting as a point of call for data-related questions. ️How will success be measured? Delivering clear, actionable insights that directly influence business decision making. Developing a strong understanding of our data infrastructure at Mous Building high-quality, durable dashboards and data models that improve access to cross-departmental data Proactively identifying and resolving opportunities and inefficiencies Collaborating effectively across teams, acting as a trusted point of contact and champion of best data practices Skills requirements: Hard skills: 0-2 years of experience in a data-related role, or relevant higher education/qualifications. A demonstrable commercial understanding with the ability to value and prioritise work ruthlessly. A knack for numbers with the confidence to tackle and interpret large, complex data sets. Experience in SQL, Excel and a dashboarding tool (PowerBI preferred) Soft skills: Strong problem solver - never afraid to get stuck into the detail to uncover insights. Strong communication skills, with the ability to translate insights clearly for technical, non-technical, and senior stakeholders, while effectively managing both internal teams and external partners. Nice to have: Experience with DBT for analytics engineering. Data modelling skills to structure and optimise datasets. Proficiency in Python for data analysis and automation. Familiarity with R for statistical analysis and reporting. Experience working within a D2C or consultancy environment. Our Offer We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high-energy culture. Benefits include: Significant opportunity for growth, ownership, and career progression Competitive salary reflective of experience and impact 30% Friends & Family discount on all Mous products 25 days' holiday + 8 bank holidays 1 month paid leave after 5 years' service Cycle to Work Scheme Charlie HR perks and discounts Regular socials, events, and on-site activities (including an on-site gym) Our Values G et Results - We take accountability, prioritise impact, and push standards higher. Work Together - We collaborate openly, challenge constructively, and learn from each other. Enjoy the Ride - We stay agile, embrace change, and enjoy building something special together. About Our Commitment Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.
SC Cleared Business Analyst - Tech Modernisation & Agile
Trades Workforce Solutions
A leading technology consultancy based in London is seeking an SC Cleared Business Analyst for a 6-month contract. This role involves capturing, analyzing, and documenting business and technical requirements while delivering value across technology modernization projects. The ideal candidate has degree-level education and relevant BA certifications. Responsibilities include facilitating Agile ceremonies, producing documentation, and engaging stakeholders effectively. This is a hybrid position requiring two days a week onsite in London.
Apr 15, 2026
Full time
A leading technology consultancy based in London is seeking an SC Cleared Business Analyst for a 6-month contract. This role involves capturing, analyzing, and documenting business and technical requirements while delivering value across technology modernization projects. The ideal candidate has degree-level education and relevant BA certifications. Responsibilities include facilitating Agile ceremonies, producing documentation, and engaging stakeholders effectively. This is a hybrid position requiring two days a week onsite in London.
Business Analyst
Trades Workforce Solutions
Business Analyst 6 Month Contract Location: Home / London Rate: £600 - £650 per day (Inside IR35) We are looking to recruit an SC Cleared Business Analyst for a leading technology consultancy to support high-profile technology modernisation projects. This is an exciting opportunity to work on complex systems and solutions, delivering business value across multiple workstreams and ensuring alignment between technical delivery and business objectives. The successful candidate will capture, analyse, and document detailed business and technical requirements, produce user stories and acceptance criteria, and support Agile delivery across multi-disciplinary teams. You will work closely with project managers, tech leads, and stakeholders to ensure priorities are clear, dependencies managed, and solutions delivered efficiently. This is a hybrid role and you will be required to work 2 days a week onsite in central London. Due to the nature of the role valid SC Clearance is required. Key Responsibilities Capture, analyse, and document business and technical requirements; write user stories and acceptance criteria. Support work prioritisation and delivery planning across the team and stakeholders. Facilitate Agile ceremonies, including sprint planning, reviews, and retrospectives. Develop process maps, wireframes, logical data models, and traceability matrices. Support solution design and ensure alignment with architecture, standards, and roadmaps. Manage complexity and change, providing insight and challenge to drive effective outcomes. Produce high-quality deliverables at various levels, from functional specifications to detailed technical documentation. Engage effectively with stakeholders at all levels, building trusted relationships and supporting decision making. About You Degree-level education and relevant BA certifications (BCS ISEB, IIBA CBAP or equivalent). Proven experience as a Business Analyst on technical/software development projects. Strong understanding of the software development lifecycle and Agile methodologies. Familiarity with tools such as JIRA and Confluence. Experience facilitating workshops, producing detailed requirements documentation, and managing complex projects. Experience in payments or central bank projects is desirable but not essential.
Apr 15, 2026
Full time
Business Analyst 6 Month Contract Location: Home / London Rate: £600 - £650 per day (Inside IR35) We are looking to recruit an SC Cleared Business Analyst for a leading technology consultancy to support high-profile technology modernisation projects. This is an exciting opportunity to work on complex systems and solutions, delivering business value across multiple workstreams and ensuring alignment between technical delivery and business objectives. The successful candidate will capture, analyse, and document detailed business and technical requirements, produce user stories and acceptance criteria, and support Agile delivery across multi-disciplinary teams. You will work closely with project managers, tech leads, and stakeholders to ensure priorities are clear, dependencies managed, and solutions delivered efficiently. This is a hybrid role and you will be required to work 2 days a week onsite in central London. Due to the nature of the role valid SC Clearance is required. Key Responsibilities Capture, analyse, and document business and technical requirements; write user stories and acceptance criteria. Support work prioritisation and delivery planning across the team and stakeholders. Facilitate Agile ceremonies, including sprint planning, reviews, and retrospectives. Develop process maps, wireframes, logical data models, and traceability matrices. Support solution design and ensure alignment with architecture, standards, and roadmaps. Manage complexity and change, providing insight and challenge to drive effective outcomes. Produce high-quality deliverables at various levels, from functional specifications to detailed technical documentation. Engage effectively with stakeholders at all levels, building trusted relationships and supporting decision making. About You Degree-level education and relevant BA certifications (BCS ISEB, IIBA CBAP or equivalent). Proven experience as a Business Analyst on technical/software development projects. Strong understanding of the software development lifecycle and Agile methodologies. Familiarity with tools such as JIRA and Confluence. Experience facilitating workshops, producing detailed requirements documentation, and managing complex projects. Experience in payments or central bank projects is desirable but not essential.
PMO Analyst, UK
Instanda, Inc.
Overview We're pushing the boundaries of Insurance Technology INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we're revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US. INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We're continuing to grow our business and our Client Delivery team is at the forefront of our growth plans. Follow us to learn more: LinkedIn Twitter YouTube The Role We are seeking a PMO Analyst to join our Project Management Office, supporting the delivery of complex software and service led engagements across our portfolio. This role requires a highly analytical individual who is confident working with operational data, delivery metrics, and project performance indicators to drive prioritisation, resource planning, and informed decision making. A background in a Professional Services or Service Delivery environment is essential, as you will be working closely with client facing teams to track delivery commitments, and ensure that project information accurately reflects commercial and contractual realities. Your understanding of software delivery lifecycles-particularly within Agile and hybrid environments-will enable you to anticipate information needs, identify delivery risks, and uphold governance standards across multiple workstreams. You will engage with stakeholders across technical, commercial, and client facing functions to gather inputs, maintain high quality data across our delivery toolsets, and support reporting cycles. Strong communication skills, meticulous attention to detail, and the ability to follow up diplomatically and persistently will be critical to your success. This role sits within the PMO function and provides operational, analytical, and governance support to the wider Project Management community. As the organisation continues to scale, this position offers a clear growth path to becoming the PMO representative for the EMEA region, acting as the primary point of contact for regional delivery oversight, reporting, and stakeholder engagement. This role is UK based, primarily remote working with some travel required to our London Office. What You Will Do Driving adoption, data quality and continuous improvement of our Project & Portfolio management tooling (AdaptiveWorks). Adhere to INSTANDA's information security policies, guidelines and best practices to protect our company and our clients. Contribute to a culture of security awareness within the company. Portfolio Level Provide key reporting insight, including management and maintenance of portfolio status reports to the Senior Leadership team and Senior Management. Support both EMEA and North America with Financial interrogation and reconciliation on a weekly and monthly basis. Drive the regular cadence of reports, ensuring they are accurate and cascaded appropriately. Closely monitor project health and highlight any major risks, issues or changes to the Project Lead which may impact overall successful delivery. Monitor and enforce Risk, Issue and Change Management procedures e.g. RAID logs, change requests and impact assessments. Support sign-off on project deliverables in order to achieve stage gate approval and other governance activities. Support (& sometimes own) the implementation of quality strategies, process improvement initiatives & training. including any processes and templates across all projects. Ownership of resource & capacity management within EMEA. Effectively manage resource allocation for the portfolio of EMEA client projects and general governance initiatives. Primary ownership over EMEA data with the need to collaborate with our North America region. Programme Level Ensuring the correct adoption of PMO processes, standards and templates within the programme (or Project). Ownership for the administration of AdaptiveWork data and reports. Provide administrative support to Project/Programme Manager by way of: RAID log maintenance, dashboards and tracking of milestones. Supporting the collation of project documentation. 3 years+ professional experience in a PMO role. Experience with Planview Adaptivework or similar enterprise PPM Tools. Experience working within a B2B or Professional services environment ideally within an IT or SAAS environment Confident in providing input and challenging ideas appropriately with internal stakeholders. Excellent written and verbal communication skills. Excellent organisation and time management skills. Strong attention to detail. Solid administrative skills. Strong analytical & data management skills. Ability to adapt quickly and respond effectively to changing business priorities. Demonstrable experience of varying project management principles (Agile, Waterfall etc). Competitive salary Generous 28 days holiday allowance, in addition to public holidays. For every year of service you complete, we'll give you an additional days holiday (max. 5 days) One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin. Freedom Pass work up to 4 weeks of the year from anywhere. FlexiBank you decide when to use your public holiday allocation. Hybrid Working approach varying with the nature of your role. Life cover; income protection and participation in the company pension scheme All employees are included in the company discretionary bonus scheme £100 per month to put towards wellness activities. Annual learning & development allowance of £1,250 Free access to LinkedIn learning and Microsoft ESI learning platform
Apr 15, 2026
Full time
Overview We're pushing the boundaries of Insurance Technology INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we're revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US. INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We're continuing to grow our business and our Client Delivery team is at the forefront of our growth plans. Follow us to learn more: LinkedIn Twitter YouTube The Role We are seeking a PMO Analyst to join our Project Management Office, supporting the delivery of complex software and service led engagements across our portfolio. This role requires a highly analytical individual who is confident working with operational data, delivery metrics, and project performance indicators to drive prioritisation, resource planning, and informed decision making. A background in a Professional Services or Service Delivery environment is essential, as you will be working closely with client facing teams to track delivery commitments, and ensure that project information accurately reflects commercial and contractual realities. Your understanding of software delivery lifecycles-particularly within Agile and hybrid environments-will enable you to anticipate information needs, identify delivery risks, and uphold governance standards across multiple workstreams. You will engage with stakeholders across technical, commercial, and client facing functions to gather inputs, maintain high quality data across our delivery toolsets, and support reporting cycles. Strong communication skills, meticulous attention to detail, and the ability to follow up diplomatically and persistently will be critical to your success. This role sits within the PMO function and provides operational, analytical, and governance support to the wider Project Management community. As the organisation continues to scale, this position offers a clear growth path to becoming the PMO representative for the EMEA region, acting as the primary point of contact for regional delivery oversight, reporting, and stakeholder engagement. This role is UK based, primarily remote working with some travel required to our London Office. What You Will Do Driving adoption, data quality and continuous improvement of our Project & Portfolio management tooling (AdaptiveWorks). Adhere to INSTANDA's information security policies, guidelines and best practices to protect our company and our clients. Contribute to a culture of security awareness within the company. Portfolio Level Provide key reporting insight, including management and maintenance of portfolio status reports to the Senior Leadership team and Senior Management. Support both EMEA and North America with Financial interrogation and reconciliation on a weekly and monthly basis. Drive the regular cadence of reports, ensuring they are accurate and cascaded appropriately. Closely monitor project health and highlight any major risks, issues or changes to the Project Lead which may impact overall successful delivery. Monitor and enforce Risk, Issue and Change Management procedures e.g. RAID logs, change requests and impact assessments. Support sign-off on project deliverables in order to achieve stage gate approval and other governance activities. Support (& sometimes own) the implementation of quality strategies, process improvement initiatives & training. including any processes and templates across all projects. Ownership of resource & capacity management within EMEA. Effectively manage resource allocation for the portfolio of EMEA client projects and general governance initiatives. Primary ownership over EMEA data with the need to collaborate with our North America region. Programme Level Ensuring the correct adoption of PMO processes, standards and templates within the programme (or Project). Ownership for the administration of AdaptiveWork data and reports. Provide administrative support to Project/Programme Manager by way of: RAID log maintenance, dashboards and tracking of milestones. Supporting the collation of project documentation. 3 years+ professional experience in a PMO role. Experience with Planview Adaptivework or similar enterprise PPM Tools. Experience working within a B2B or Professional services environment ideally within an IT or SAAS environment Confident in providing input and challenging ideas appropriately with internal stakeholders. Excellent written and verbal communication skills. Excellent organisation and time management skills. Strong attention to detail. Solid administrative skills. Strong analytical & data management skills. Ability to adapt quickly and respond effectively to changing business priorities. Demonstrable experience of varying project management principles (Agile, Waterfall etc). Competitive salary Generous 28 days holiday allowance, in addition to public holidays. For every year of service you complete, we'll give you an additional days holiday (max. 5 days) One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin. Freedom Pass work up to 4 weeks of the year from anywhere. FlexiBank you decide when to use your public holiday allocation. Hybrid Working approach varying with the nature of your role. Life cover; income protection and participation in the company pension scheme All employees are included in the company discretionary bonus scheme £100 per month to put towards wellness activities. Annual learning & development allowance of £1,250 Free access to LinkedIn learning and Microsoft ESI learning platform
ServiceNow HAM/SAM BA - Flexible, Impactful Asset Mgmt
Trades Workforce Solutions
A boutique ServiceNow Partner is seeking an experienced Business Analyst to work on Hardware Asset Management and Software Asset Management projects within ServiceNow. In this role, you will gather requirements, create specifications, and support integrations to improve asset visibility and compliance. You will join a supportive team offering flexible working arrangements and a competitive salary, playing a key role in optimizing IT Asset Management practices for large-scale clients.
Apr 15, 2026
Full time
A boutique ServiceNow Partner is seeking an experienced Business Analyst to work on Hardware Asset Management and Software Asset Management projects within ServiceNow. In this role, you will gather requirements, create specifications, and support integrations to improve asset visibility and compliance. You will join a supportive team offering flexible working arrangements and a competitive salary, playing a key role in optimizing IT Asset Management practices for large-scale clients.
Business Analyst - ITAM (HAM & SAM)
Trades Workforce Solutions
A boutique ServiceNow Partner is seeking an experienced ServiceNow Business Analyst with a strong background in Hardware Asset Management (HAM) and Software Asset Management (SAM). This is an excellent opportunity to join a high-performing team delivering strategic ITAM initiatives through the ServiceNow platform. Role Overview: In this role, you will work closely with stakeholders across IT, procurement, and compliance to define, document, and deliver functional requirements for HAM and SAM modules within ServiceNow. Your work will directly contribute to improving asset visibility, compliance, and cost optimisation across the organisation. Key Responsibilities: Lead requirements gathering sessions for ServiceNow HAM and SAM modules Translate business needs into functional specifications and user stories Collaborate with development teams to support configuration and implementation Support integration of HAM/SAM with CMDB, Discovery, and third-party data sources Define and improve processes for hardware and software asset lifecycle management Ensure alignment with licensing policies, audit readiness, and governance frameworks Conduct UAT and assist in change management and user training Key Requirements: Demonstrable experience as a Business Analyst in ServiceNow HAM/SAM projects Strong understanding of IT Asset Management practices and the asset lifecycle Experience with licensing models, software compliance, and vendor audits Skilled in stakeholder engagement and workshop facilitation Familiarity with CMDB and Discovery integrations ServiceNow certifications (e.g., CSA, CIS-HAM, CIS-SAM) are highly desirable Excellent communication and documentation skills What's on Offer: Join a forward-thinking team delivering enterprise-level ServiceNow solutions Opportunity to shape and optimise ITAM practices for large-scale clients Flexible working arrangements and a supportive culture Competitive salary and clear opportunities for progression
Apr 15, 2026
Full time
A boutique ServiceNow Partner is seeking an experienced ServiceNow Business Analyst with a strong background in Hardware Asset Management (HAM) and Software Asset Management (SAM). This is an excellent opportunity to join a high-performing team delivering strategic ITAM initiatives through the ServiceNow platform. Role Overview: In this role, you will work closely with stakeholders across IT, procurement, and compliance to define, document, and deliver functional requirements for HAM and SAM modules within ServiceNow. Your work will directly contribute to improving asset visibility, compliance, and cost optimisation across the organisation. Key Responsibilities: Lead requirements gathering sessions for ServiceNow HAM and SAM modules Translate business needs into functional specifications and user stories Collaborate with development teams to support configuration and implementation Support integration of HAM/SAM with CMDB, Discovery, and third-party data sources Define and improve processes for hardware and software asset lifecycle management Ensure alignment with licensing policies, audit readiness, and governance frameworks Conduct UAT and assist in change management and user training Key Requirements: Demonstrable experience as a Business Analyst in ServiceNow HAM/SAM projects Strong understanding of IT Asset Management practices and the asset lifecycle Experience with licensing models, software compliance, and vendor audits Skilled in stakeholder engagement and workshop facilitation Familiarity with CMDB and Discovery integrations ServiceNow certifications (e.g., CSA, CIS-HAM, CIS-SAM) are highly desirable Excellent communication and documentation skills What's on Offer: Join a forward-thinking team delivering enterprise-level ServiceNow solutions Opportunity to shape and optimise ITAM practices for large-scale clients Flexible working arrangements and a supportive culture Competitive salary and clear opportunities for progression
Remote PMO Analyst - EMEA Portfolio & Governance
Instanda, Inc.
A leading insurance technology firm in Greater London seeks a PMO Analyst to join their Project Management Office. This role focuses on supporting complex software delivery through data analysis and project performance metrics. The ideal candidate has over 3 years of PMO experience, strong analytical and communication skills, and will be integral in driving data quality and governance within the team. The position offers a competitive salary and promotes a hybrid working model.
Apr 15, 2026
Full time
A leading insurance technology firm in Greater London seeks a PMO Analyst to join their Project Management Office. This role focuses on supporting complex software delivery through data analysis and project performance metrics. The ideal candidate has over 3 years of PMO experience, strong analytical and communication skills, and will be integral in driving data quality and governance within the team. The position offers a competitive salary and promotes a hybrid working model.
Senior Data Protection Analyst
Ralph Lauren Corporation
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview This role is responsible for building functional and technical expertise centered on liaising with internal stakeholders and third parties to manage data privacy risk and regulatory compliance. The Data Protection Senior Analyst will play a key role in supporting the Global Data Protection team to manage privacy operational risks around sensitive and critical information assets. The Data Protection Senior Analyst role will report into the Data Protection Officer. Key Responsibilities Lead on data protection related programs, such as data privacy impact assessments, defining and managing RoPA entries (records of Processing Activities) or processing DSARs (Data Subject Access Requests). Advise business stakeholders on specific data protection requirements and data protection controls and best practices. Run data privacy awareness programs to educate users about information security and data privacy best practices. Keep track of upcoming privacy laws globally and advise on how to implement their requirements within business functions. Ownership of improving the maturity of key privacy domains in the Ralph Lauren Data Protection maturity framework, including KPIs to track progress. Ownership of the Privacy Notice management and Consent management for Ralph Lauren digital channels (via the OneTrust and Transcend privacy platforms). Experience, Skills & Knowledge Excellent understanding of privacy governance, compliance, and risk management principles. Experience in a data protection capacity, advising business stakeholders on best practices and supporting a data protection program. Good understanding of IT organization business processes and systems including IT Security, data management, data life cycle management, regulatory compliance etc. Familiarity with key technology concepts such as access control, confidential data encryption, business continuity, cloud computing, and vendor applications. Strong project management, problem solving, collaboration, communication, and presentation skills. Ability to effectively multi-task, prioritize and adapt in a fast-paced, dynamic business environment. Ability to get into the detail of complex processes and privacy legal frameworks. Experience working in a multi-national retail company. Industry certifications in Security and/or Privacy, such as CIPP, CIPT, CISA, etc.
Apr 15, 2026
Full time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview This role is responsible for building functional and technical expertise centered on liaising with internal stakeholders and third parties to manage data privacy risk and regulatory compliance. The Data Protection Senior Analyst will play a key role in supporting the Global Data Protection team to manage privacy operational risks around sensitive and critical information assets. The Data Protection Senior Analyst role will report into the Data Protection Officer. Key Responsibilities Lead on data protection related programs, such as data privacy impact assessments, defining and managing RoPA entries (records of Processing Activities) or processing DSARs (Data Subject Access Requests). Advise business stakeholders on specific data protection requirements and data protection controls and best practices. Run data privacy awareness programs to educate users about information security and data privacy best practices. Keep track of upcoming privacy laws globally and advise on how to implement their requirements within business functions. Ownership of improving the maturity of key privacy domains in the Ralph Lauren Data Protection maturity framework, including KPIs to track progress. Ownership of the Privacy Notice management and Consent management for Ralph Lauren digital channels (via the OneTrust and Transcend privacy platforms). Experience, Skills & Knowledge Excellent understanding of privacy governance, compliance, and risk management principles. Experience in a data protection capacity, advising business stakeholders on best practices and supporting a data protection program. Good understanding of IT organization business processes and systems including IT Security, data management, data life cycle management, regulatory compliance etc. Familiarity with key technology concepts such as access control, confidential data encryption, business continuity, cloud computing, and vendor applications. Strong project management, problem solving, collaboration, communication, and presentation skills. Ability to effectively multi-task, prioritize and adapt in a fast-paced, dynamic business environment. Ability to get into the detail of complex processes and privacy legal frameworks. Experience working in a multi-national retail company. Industry certifications in Security and/or Privacy, such as CIPP, CIPT, CISA, etc.
Red Recruitment
Operations Data Analyst
Red Recruitment Liverpool, Merseyside
Operations Process Analyst Red Recruitment is looking to recruit a Operations Data Analyst for our client. You will be responsible for all aspects of the development, implementation and maintenance of the data analysis tools & visualisations within the Investment Operations team. This will also include identifying improvements in existing processes and maintaining all documentation, to ensure a robust business continuity environment. Benefits and Package for a Operations Data Analyst: Salary: Competitive Hours: Full-time Contract Type: Permanent Location: Liverpool 25 days annual leave plus bank holidays Workplace Pension Private medical insurance for employees Permanent health insurance Key Responsibilities of a Operations Data Analyst: The creation and provision of timely and accurate management information for Investment Operations processes, and their related analytical interpretation across the team. The production of data visualisation tools and dashboards to make large or complex data more accessible to the business. To use all available tools and packages to introduce rigid, controlled and automated analysis of Wealth at Work and third-party data. To ensure that all current and future controls are documented both for their purpose as well as their creation and maintenance. To provide trend analysis to meet business needs and provide essential information to feed into the future development and evolution of the team. To design and implement controls to ensure that both internal and external Service Level Agreements are met. To maintain a good working knowledge of Wealth at Work systems & technical developments. To identify and introduce methods to update, simplify and enhance reporting processes, procedures and controls. To analyse and integrate new data sets from current or future third party suppliers. Being passionate and demonstrate behaviours in line with the Company's ethos, vision and key principles Key Skills and Experience of a Operations Data Analyst: Experience demonstrating and publishing dashboards and handling user feedback is essential. Familiarity with Github and project management tools like Trello and Figma is desirable. Ability to review & cleanse data sets by identifying corrupted data, fixing coding errors as well as related problems An analytical approach to risk mitigation and control with an understanding of the role that data analysis plays in automated controls. Experience of writing and maintaining high-quality business, process and procedural documentation Comfortable taking responsibility to drive and deliver initiatives from outset to completion Ability to make recommendations for business and process improvement Be able to work to deadlines and have proven time management skills Proactive, collaborative, methodical and thorough approach to work, with excellent attention to detail Ability to work independently and as part of a team If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)
Apr 15, 2026
Full time
Operations Process Analyst Red Recruitment is looking to recruit a Operations Data Analyst for our client. You will be responsible for all aspects of the development, implementation and maintenance of the data analysis tools & visualisations within the Investment Operations team. This will also include identifying improvements in existing processes and maintaining all documentation, to ensure a robust business continuity environment. Benefits and Package for a Operations Data Analyst: Salary: Competitive Hours: Full-time Contract Type: Permanent Location: Liverpool 25 days annual leave plus bank holidays Workplace Pension Private medical insurance for employees Permanent health insurance Key Responsibilities of a Operations Data Analyst: The creation and provision of timely and accurate management information for Investment Operations processes, and their related analytical interpretation across the team. The production of data visualisation tools and dashboards to make large or complex data more accessible to the business. To use all available tools and packages to introduce rigid, controlled and automated analysis of Wealth at Work and third-party data. To ensure that all current and future controls are documented both for their purpose as well as their creation and maintenance. To provide trend analysis to meet business needs and provide essential information to feed into the future development and evolution of the team. To design and implement controls to ensure that both internal and external Service Level Agreements are met. To maintain a good working knowledge of Wealth at Work systems & technical developments. To identify and introduce methods to update, simplify and enhance reporting processes, procedures and controls. To analyse and integrate new data sets from current or future third party suppliers. Being passionate and demonstrate behaviours in line with the Company's ethos, vision and key principles Key Skills and Experience of a Operations Data Analyst: Experience demonstrating and publishing dashboards and handling user feedback is essential. Familiarity with Github and project management tools like Trello and Figma is desirable. Ability to review & cleanse data sets by identifying corrupted data, fixing coding errors as well as related problems An analytical approach to risk mitigation and control with an understanding of the role that data analysis plays in automated controls. Experience of writing and maintaining high-quality business, process and procedural documentation Comfortable taking responsibility to drive and deliver initiatives from outset to completion Ability to make recommendations for business and process improvement Be able to work to deadlines and have proven time management skills Proactive, collaborative, methodical and thorough approach to work, with excellent attention to detail Ability to work independently and as part of a team If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)
Goldman Sachs Asset & Wealth Management - Alternatives Capital Formation, Analyst (Private Cred ...
Goldman Sachs Group, Inc.
Job Description About Goldman Sachs: Goldman Sachs Asset Management is one of the world's leading asset managers with over $3 trillion in assets under supervision. As a primary investment area within Goldman Sachs, we provide investment and advisory services for pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors, and individuals. Alternatives Capital Formation (ACF) is a part of the Client Solutions Group (CSG) within Asset & Wealth Management (AWM). ACF manages capital raising and strategy for alternatives investments across the full spectrum of alternatives including private equity, private credit, real estate, infrastructure, growth equity, sustainability, secondaries, GP stakes, and hedge funds / liquid alternatives. Within ACF, team members work within distinct product verticals and partner with investment teams, CSG, and wealth management, to drive and identify solutions for clients. This specific role sits with ACF's Private Credit vertical. Support product specialists within Private Credit with all aspects of the marketing, structuring and fundraising cycle for Private Credit funds and SMAs Collaborate with stakeholders across ACF, client advisors / sales team, fund finance, fund management, legal, and compliance to develop and execute product strategy, track progress and drive engagement with target investors Produce and update materials for investors, including commercial proposals, marketing presentations, update calls and videos, educational content, performance and data analysis; build market intelligence to thoughtfully contribute to construction of these items and effective distribution of relevant funds Select interaction with new and existing clients on due diligence inquiries, portfolio updates, ongoing investor requests and client meetings Help to complete due diligence questionnaires, support the fulfilment of investor inquiries, and manage and organise data rooms; prioritise and manage workflow in the context of multiple competing priorities Collaborate directly with the Investment team to build understanding of the portfolio, analyse key metrics and identify effective messaging for investor communications about relevant funds, investments, the business, the market environment, and competitive positioning Effectively articulate to internal and external stakeholders the investment strategy and role within an investment portfolio of relevant GS Private Credit strategies Respond to questions from senior management and sales channels internally (private wealth, institutional, third-party distribution) related to the platform Qualifications The ideal candidate will have: Analyst: 0-2 years of experience in a similar or related role, previous experience in Investment Banking or Investing also applicable Excellent communication (written and oral), analytical and interpersonal skills Strong judgement and problem-solving capabilities Attention to detail with proven experience of delivering high levels of accuracy Flexibility to handle multiple tasks and work well in high pressure situations Strong organisational skills to manage production of a high volume of quality work within tight timeframes, often including multiple simultaneous projects Teamwork orientation and self-motivation, demonstrating a willingness to take on more responsibility over time Ability to generate new ideas and consider ways to improve existing processes to create efficiencies and support growth Job Info Job Identification 164370 Job Category Analyst Posting Date 03/04/2026, 07:07 AM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. Learn More
Apr 15, 2026
Full time
Job Description About Goldman Sachs: Goldman Sachs Asset Management is one of the world's leading asset managers with over $3 trillion in assets under supervision. As a primary investment area within Goldman Sachs, we provide investment and advisory services for pension plans, sovereign wealth funds, insurance companies, endowments, foundations, financial advisors, and individuals. Alternatives Capital Formation (ACF) is a part of the Client Solutions Group (CSG) within Asset & Wealth Management (AWM). ACF manages capital raising and strategy for alternatives investments across the full spectrum of alternatives including private equity, private credit, real estate, infrastructure, growth equity, sustainability, secondaries, GP stakes, and hedge funds / liquid alternatives. Within ACF, team members work within distinct product verticals and partner with investment teams, CSG, and wealth management, to drive and identify solutions for clients. This specific role sits with ACF's Private Credit vertical. Support product specialists within Private Credit with all aspects of the marketing, structuring and fundraising cycle for Private Credit funds and SMAs Collaborate with stakeholders across ACF, client advisors / sales team, fund finance, fund management, legal, and compliance to develop and execute product strategy, track progress and drive engagement with target investors Produce and update materials for investors, including commercial proposals, marketing presentations, update calls and videos, educational content, performance and data analysis; build market intelligence to thoughtfully contribute to construction of these items and effective distribution of relevant funds Select interaction with new and existing clients on due diligence inquiries, portfolio updates, ongoing investor requests and client meetings Help to complete due diligence questionnaires, support the fulfilment of investor inquiries, and manage and organise data rooms; prioritise and manage workflow in the context of multiple competing priorities Collaborate directly with the Investment team to build understanding of the portfolio, analyse key metrics and identify effective messaging for investor communications about relevant funds, investments, the business, the market environment, and competitive positioning Effectively articulate to internal and external stakeholders the investment strategy and role within an investment portfolio of relevant GS Private Credit strategies Respond to questions from senior management and sales channels internally (private wealth, institutional, third-party distribution) related to the platform Qualifications The ideal candidate will have: Analyst: 0-2 years of experience in a similar or related role, previous experience in Investment Banking or Investing also applicable Excellent communication (written and oral), analytical and interpersonal skills Strong judgement and problem-solving capabilities Attention to detail with proven experience of delivering high levels of accuracy Flexibility to handle multiple tasks and work well in high pressure situations Strong organisational skills to manage production of a high volume of quality work within tight timeframes, often including multiple simultaneous projects Teamwork orientation and self-motivation, demonstrating a willingness to take on more responsibility over time Ability to generate new ideas and consider ways to improve existing processes to create efficiencies and support growth Job Info Job Identification 164370 Job Category Analyst Posting Date 03/04/2026, 07:07 AM Locations London, Greater London, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. Learn More
Project Manager - Third-Party Registers and Incident Reporting
G MASS
G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. The programme takes key components of DORAand applies them within a UK regulatory context, requiring strong Operational Resilience expertise and hands-on experience with third-party risk and register implementation. This role will operate at the intersection of programme delivery and detailed regulatory analysis. It is suited to an experienced PM/BA who can work independently, shape delivery as policy clarity evolves, and provide structure in an environment where regulatory expectations are still being finalised. The consultant will report into senior delivery leadership and work closely with directors and analysts within the programme. The role offers strong visibility across Operational Resilience, Risk, Compliance, and Technology teams, and will evolve as regulatory alignment between the PRA and FCA becomes clearer during 2026. Responsibilities: Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting Interpret consultation papers and evolving policy statements, translating regulatory intent into clear delivery artefacts Lead or support the collation of registered third-party information, aligned to DORA-style requirements Define and maintain registers, controls, and supporting documentation required for regulatory compliance Work closely with Operational Resilience, Risk, and Technology stakeholders to align implementation approaches Engage with internal stakeholders to manage dependencies, risks, and regulatory uncertainty as policy develops Strong experience delivering Operational Resilienceinitiatives within financial services Hands-on DORA implementation experience, particularly around third-party registers and incident reporting Experience collating, structuring, and validating third-party and vendor information for regulatory purposes Ability to operate independently with minimal supervision, providing direction to less experienced analysts where needed Strong stakeholder management skills across Risk, Compliance, Technology, and Operations Comfortable working in regulatory environments where requirements are still evolving Length: 6 month contract Salary: Up to £110k (subject to experience) Office: London (4 days per week on-site)
Apr 15, 2026
Full time
G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. The programme takes key components of DORAand applies them within a UK regulatory context, requiring strong Operational Resilience expertise and hands-on experience with third-party risk and register implementation. This role will operate at the intersection of programme delivery and detailed regulatory analysis. It is suited to an experienced PM/BA who can work independently, shape delivery as policy clarity evolves, and provide structure in an environment where regulatory expectations are still being finalised. The consultant will report into senior delivery leadership and work closely with directors and analysts within the programme. The role offers strong visibility across Operational Resilience, Risk, Compliance, and Technology teams, and will evolve as regulatory alignment between the PRA and FCA becomes clearer during 2026. Responsibilities: Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting Interpret consultation papers and evolving policy statements, translating regulatory intent into clear delivery artefacts Lead or support the collation of registered third-party information, aligned to DORA-style requirements Define and maintain registers, controls, and supporting documentation required for regulatory compliance Work closely with Operational Resilience, Risk, and Technology stakeholders to align implementation approaches Engage with internal stakeholders to manage dependencies, risks, and regulatory uncertainty as policy develops Strong experience delivering Operational Resilienceinitiatives within financial services Hands-on DORA implementation experience, particularly around third-party registers and incident reporting Experience collating, structuring, and validating third-party and vendor information for regulatory purposes Ability to operate independently with minimal supervision, providing direction to less experienced analysts where needed Strong stakeholder management skills across Risk, Compliance, Technology, and Operations Comfortable working in regulatory environments where requirements are still evolving Length: 6 month contract Salary: Up to £110k (subject to experience) Office: London (4 days per week on-site)
Data analyst
N Consulting Limited
Role Overview Work closely with customer journey managers and stakeholders to deliver actionable customer insights, supporting proposition changes and targeted communications. Translate business requirements into data-led approaches and consult on the best analytical solutions. Key Responsibilities Collaborate with stakeholders to understand business needs and define data analysis approaches. Deliver insights to inform customer propositions and communications. Conduct data analysis and ensure accuracy through QA processes. Manage projects, documentation, and version control. Develop and maintain data visualizations to support decision-making. Skills & Experience 5+ years of experience Advanced data visualization (Excel, Tableau, QuickSuite, PowerBI) Critical thinking and problem-solving Stakeholder management and consultancy skills Understanding of data usage, dependencies, and analytics workflows Experience in QA, project management, and version control
Apr 15, 2026
Full time
Role Overview Work closely with customer journey managers and stakeholders to deliver actionable customer insights, supporting proposition changes and targeted communications. Translate business requirements into data-led approaches and consult on the best analytical solutions. Key Responsibilities Collaborate with stakeholders to understand business needs and define data analysis approaches. Deliver insights to inform customer propositions and communications. Conduct data analysis and ensure accuracy through QA processes. Manage projects, documentation, and version control. Develop and maintain data visualizations to support decision-making. Skills & Experience 5+ years of experience Advanced data visualization (Excel, Tableau, QuickSuite, PowerBI) Critical thinking and problem-solving Stakeholder management and consultancy skills Understanding of data usage, dependencies, and analytics workflows Experience in QA, project management, and version control
PMO Analyst, EMEA
Instanda
We're pushing the boundaries of Insurance Technology INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we're revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US. INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We're continuing to grow our business and our Client Delivery team is at the forefront of our growth plans. Follow us to learn more: LinkedIn Twitter YouTube The Role We are seeking a proactive, high-impact PMO Analyst to strengthen and evolve our PMO capability. This role offers exposure across both project and programme levels, providing a broad view of initiatives, stakeholders, and portfolio decision-making. This position suits a data-driven professional who thrives in fast-paced, agile environments and has experience in professional services. You will excel at turning granular detail into actionable insights for executive-level decision support. You will analyse project performance data & delivery timelines to ensure reporting accuracy and produce insight-driven outputs for governance forums and senior stakeholders. You will also support resource planning, demand forecasting, and capacity alignment across the portfolio. Confidence in engaging stakeholders, gathering inputs, and following up consistently will be critical. As part of the PMO team, you will provide operational support to the Project Management community including maintaining governance controls, tracking risks and dependencies, monitoring milestones, and ensuring process adherence. Strong organisation, attention to detail, and clear communication will enable you to add tangible value. This role is an excellent opportunity for someone looking to progress within the PMO function or develop toward a broader Project Management career pathway. The role is UK-based, primarily remote, with occasional travel to our London office. What You Will Do Portfolio Level Deliver high-quality portfolio reporting, including the preparation, management, and ongoing maintenance of status reports for Senior Leadership and Senior Management, ensuring clear, actionable insight. Support both EMEA and North America with weekly and monthly financial analysis, including budget interrogation, cost tracking, and reconciliation to ensure accuracy and transparency. Establish and maintain a consistent reporting cadence, ensuring outputs are accurate, timely, and appropriately cascaded to relevant stakeholders. Monitor overall project and programme health, proactively identifying and escalating significant risks, issues, or scope changes that may impact successful delivery. Monitor and enforce Risk, Issue and Change Management procedures e.g. RAID logs, change requests and impact assessments. Performing regular data quality audits across project plans, financials, and resource forecasts Support governance controls, including facilitating stage gate approvals and ensuring project deliverables meet required quality and compliance standards. Establishing data validation checks to improve reporting integrity. Contribute to, and where required lead, the implementation of quality improvement initiatives, process enhancements, training activities, and the standardisation of templates and PMO best practices. Manage resource allocation across EMEA client projects and governance initiatives, incorporating forward-looking capacity modelling and scenario planning to optimise utilisation, mitigate delivery risk, and inform strategic decision-making. Maintain primary ownership of EMEA portfolio data integrity, collaborating closely with the North America region to ensure consistency, alignment, and cross-regional transparency. Programme Level Ensure consistent adoption and adherence to established PMO processes, standards, and templates across projects and programmes, reinforcing governance compliance and delivery discipline. Own the administration, integrity, and ongoing maintenance of AdaptiveWork data and reporting, ensuring accuracy, completeness, and timely updates. Provide structured administrative and analytical support to Project and Programme Managers, including maintenance of RAID logs, production of dashboards, and tracking of key milestones and deliverables. Support the collation, organisation, and version control of project documentation, ensuring artefacts are complete, accessible, and aligned to governance requirements. Driving adoption, data quality and continuous improvement of our Project & Portfolio management tooling (AdaptiveWorks) Adhere to INSTANDA's information security policies, guidelines and best practices to protect our company and our clients. Contribute to a culture of security awareness within the company. Qualifications At least 3-6 years professional experience in a PMO Analyst, Project Coordinator, Program Analyst or similar role. Demonstrable experience supporting multi-project or programme environments, ideally across regions or business units. Proven experience in portfolio reporting, financial tracking, and resource/capacity management. Experience operating within structured governance frameworks (stage gates, RAID management, change control). Experience working within a service led, B2B or Professional services environment. Exposure to agile, waterfall, or hybrid delivery methodologies. Strong data analysis skills with the ability to translate complex information into clear, executive-ready insight. Experience producing high-quality reporting packs for senior stakeholders. Competent in financial interrogation and reconciliation (budget vs actuals, forecasting, variance analysis). Strong experience in PMO reporting and analytics, with proficiency in AdaptiveWork or equivalent PPM tools, or advanced experience in Power BI for portfolio reporting and data visualisation. Advanced proficiency in Excel (pivot tables, lookups, data validation, reporting automation preferred). Strong understanding of Risk, Issue, and Change Management processes (RAID logs, impact assessments, change requests). Experience supporting stage gate approvals and governance forums. Knowledge of portfolio controls, milestone tracking, and dependency management. Confident engaging stakeholders at all levels, including senior leadership. Strong written and verbal communication skills, with the ability to challenge constructively and follow up diplomatically. Benefits Competitive salary Generous 28 days holiday allowance, in addition to public holidays. For every year of service you complete, we'll give you an additional days holiday (max. 5 days) One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin. £100 per month to put towards wellness activities. Freedom Pass work up to 4 weeks of the year from anywhere. FlexiBank you decide when to use your public holiday allocation. Hybrid Working approach varying with the nature of your role. Life cover; income protection and participation in the company pension scheme All employees are included in the company discretionary bonus scheme Annual learning & development allowance of £1,250 Free access to LinkedIn learning and Microsoft ESI learning platform
Apr 15, 2026
Full time
We're pushing the boundaries of Insurance Technology INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we're revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US. INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We're continuing to grow our business and our Client Delivery team is at the forefront of our growth plans. Follow us to learn more: LinkedIn Twitter YouTube The Role We are seeking a proactive, high-impact PMO Analyst to strengthen and evolve our PMO capability. This role offers exposure across both project and programme levels, providing a broad view of initiatives, stakeholders, and portfolio decision-making. This position suits a data-driven professional who thrives in fast-paced, agile environments and has experience in professional services. You will excel at turning granular detail into actionable insights for executive-level decision support. You will analyse project performance data & delivery timelines to ensure reporting accuracy and produce insight-driven outputs for governance forums and senior stakeholders. You will also support resource planning, demand forecasting, and capacity alignment across the portfolio. Confidence in engaging stakeholders, gathering inputs, and following up consistently will be critical. As part of the PMO team, you will provide operational support to the Project Management community including maintaining governance controls, tracking risks and dependencies, monitoring milestones, and ensuring process adherence. Strong organisation, attention to detail, and clear communication will enable you to add tangible value. This role is an excellent opportunity for someone looking to progress within the PMO function or develop toward a broader Project Management career pathway. The role is UK-based, primarily remote, with occasional travel to our London office. What You Will Do Portfolio Level Deliver high-quality portfolio reporting, including the preparation, management, and ongoing maintenance of status reports for Senior Leadership and Senior Management, ensuring clear, actionable insight. Support both EMEA and North America with weekly and monthly financial analysis, including budget interrogation, cost tracking, and reconciliation to ensure accuracy and transparency. Establish and maintain a consistent reporting cadence, ensuring outputs are accurate, timely, and appropriately cascaded to relevant stakeholders. Monitor overall project and programme health, proactively identifying and escalating significant risks, issues, or scope changes that may impact successful delivery. Monitor and enforce Risk, Issue and Change Management procedures e.g. RAID logs, change requests and impact assessments. Performing regular data quality audits across project plans, financials, and resource forecasts Support governance controls, including facilitating stage gate approvals and ensuring project deliverables meet required quality and compliance standards. Establishing data validation checks to improve reporting integrity. Contribute to, and where required lead, the implementation of quality improvement initiatives, process enhancements, training activities, and the standardisation of templates and PMO best practices. Manage resource allocation across EMEA client projects and governance initiatives, incorporating forward-looking capacity modelling and scenario planning to optimise utilisation, mitigate delivery risk, and inform strategic decision-making. Maintain primary ownership of EMEA portfolio data integrity, collaborating closely with the North America region to ensure consistency, alignment, and cross-regional transparency. Programme Level Ensure consistent adoption and adherence to established PMO processes, standards, and templates across projects and programmes, reinforcing governance compliance and delivery discipline. Own the administration, integrity, and ongoing maintenance of AdaptiveWork data and reporting, ensuring accuracy, completeness, and timely updates. Provide structured administrative and analytical support to Project and Programme Managers, including maintenance of RAID logs, production of dashboards, and tracking of key milestones and deliverables. Support the collation, organisation, and version control of project documentation, ensuring artefacts are complete, accessible, and aligned to governance requirements. Driving adoption, data quality and continuous improvement of our Project & Portfolio management tooling (AdaptiveWorks) Adhere to INSTANDA's information security policies, guidelines and best practices to protect our company and our clients. Contribute to a culture of security awareness within the company. Qualifications At least 3-6 years professional experience in a PMO Analyst, Project Coordinator, Program Analyst or similar role. Demonstrable experience supporting multi-project or programme environments, ideally across regions or business units. Proven experience in portfolio reporting, financial tracking, and resource/capacity management. Experience operating within structured governance frameworks (stage gates, RAID management, change control). Experience working within a service led, B2B or Professional services environment. Exposure to agile, waterfall, or hybrid delivery methodologies. Strong data analysis skills with the ability to translate complex information into clear, executive-ready insight. Experience producing high-quality reporting packs for senior stakeholders. Competent in financial interrogation and reconciliation (budget vs actuals, forecasting, variance analysis). Strong experience in PMO reporting and analytics, with proficiency in AdaptiveWork or equivalent PPM tools, or advanced experience in Power BI for portfolio reporting and data visualisation. Advanced proficiency in Excel (pivot tables, lookups, data validation, reporting automation preferred). Strong understanding of Risk, Issue, and Change Management processes (RAID logs, impact assessments, change requests). Experience supporting stage gate approvals and governance forums. Knowledge of portfolio controls, milestone tracking, and dependency management. Confident engaging stakeholders at all levels, including senior leadership. Strong written and verbal communication skills, with the ability to challenge constructively and follow up diplomatically. Benefits Competitive salary Generous 28 days holiday allowance, in addition to public holidays. For every year of service you complete, we'll give you an additional days holiday (max. 5 days) One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin. £100 per month to put towards wellness activities. Freedom Pass work up to 4 weeks of the year from anywhere. FlexiBank you decide when to use your public holiday allocation. Hybrid Working approach varying with the nature of your role. Life cover; income protection and participation in the company pension scheme All employees are included in the company discretionary bonus scheme Annual learning & development allowance of £1,250 Free access to LinkedIn learning and Microsoft ESI learning platform
Business Analyst
Story Terrace Inc. Leeds, Yorkshire
About Us At Oakland, we help businesses unlock the power of their data. Whether it's data strategy, governance, engineering, analytics, or AI, we work with our clients to turn data into real, impactful results. Our team is made up of friendly, hands on experts who love solving problems and making a difference. We don't just advise, we roll up our sleeves and get stuck in, working alongside our clients every step of the way. Founded in 1986 out of our Leeds HQ, we work with a diverse range of clients across all sorts of industries, including Utilities, Telecommunications, Media, Financial Services, Public Sector, and many more! Our projects range from multi-year data transformations to specific, shorter term assignments, so you'll have plenty of opportunities to diversify your skillset. We meet high standards for social and environmental impact, transparency, and accountability. We believe businesses should be a force for good, so we make sure our decisions don't just benefit the bottom line but also our people, communities, and the planet. And it's not just us saying we're a great place to work we were recently named the Best Consultancy to work for in the UK through Best Companies! We're all about creating an environment where people can grow, do meaningful work, and enjoy the journey. In April 2025, Oakland was acquired by Softcat, a leading provider of IT infrastructure services to corporate and public sectors. By combining Oakland's deep expertise in data and AI consulting with Softcat's extensive portfolio and market presence, we can deliver unparalleled value and innovation to our clients. This partnership marks a significant milestone in our journey, and we're looking forward to achieving great things together. Hybrid working policy We operate a hybrid working arrangement from our Head Office in Leeds, designed to balance your commitments and preferences with our client's needs. Whilst we support flexible working, we expect our team members to be in our central Leeds office or with clients at least twice per week. This balance helps us stay connected, learn from each other, and build strong relationships - both within our team and with the businesses we support. The role Thanks to growth in our client base, we are on the lookout for a mid level Business Analyst to join our team. If the thought of solving real world business challenges through data and making a tangible impact with your work sounds good, this role is for you! As a Business Analyst, you will act as a bridge between technical and client teams, playing a key role in projects that span Data Management, Data Engineering, Data Strategy, Cloud & Data Platforms, Insights and AI. Key responsibilities Requirements gathering - Engaging with clients to elicit, document, and validate business requirements. Refining needs - Conducting workshops, interviews, and process mapping exercises to get to the crux of client requirements. Feasibility assessments and business case development - Conducting feasibility assessments and business case creation. Business Process Improvement - Engaging with client stakeholders to understand current workflows and identify inefficiencies, bottlenecks, and improvement opportunities. Designing solutions - Working alongside our technical experts to create impactful, data driven solutions. Bridging business & tech - Facilitating discussions between business stakeholders and technical teams. Delivering real impact - Supporting the implementation of data initiatives, ensuring successful adoption. Beyond client work - Getting involved in proposition development, proposal responses, and helping build Oakland's brand. What we're looking for At mid level, we expect you to have 'learned the ropes' of your craft, and you are a consistent and reliable contributor within teams. This level is a step up from a Junior position, and we will support your development through The Oakland Academy and the L&D benefits listed below. We're open to a mix of backgrounds, but the key skills and experience we are looking for are: A BA or similar delivery background in a technology domain, e.g., Data, Software, Cloud. Experience of using a range of tools & techniques to investigate business problems, elicit requirements, model processes, and deliver business solutions. Experience working in Agile environments and familiarity with ceremonies. Experience of using diagramming tools such as Visio, Lucid etc. Strong communication, problem solving, and collaboration abilities. Experience in stakeholder management and facilitation of workshops/interviews/discovery sessions, or similar. Commercially aware - understanding the business impact of technical initiatives. It would be helpful (but not essential) if you have experience in projects across any of our key service offerings - Data Management, Data Engineering, Data Strategy, Cloud & Data Platforms, Insights, and AI. Benefits That Put You First At Oakland, we believe in taking care of our people, both inside and outside of work. Here's what you can expect when you join us: Health & Wellbeing - Enjoy Private Healthcare from day one for you and your household, including dental cover, physiotherapy, mental health support, and access to a range of wellbeing services to keep you feeling your best. Discretionary Bonus - Your hard work won't go unnoticed. When we do well, you'll do well. Generous Pension - We invest in your future with a 10% employer contribution, plus flexible options so you can adjust to your investment preferences. Giving Back - Support causes you care about with our Payroll Giving Scheme and Matched Charitable Giving program. Bike to Work Scheme - Save money, stay active, and enjoy tax savings on a new bike. Family-Friendly Policies - We support all paths to parenthood with: Enhanced Maternity Pay - 16 weeks full pay, 10 weeks half pay. Enhanced Paternity Pay - 2 weeks full pay, 2 weeks half pay. Adoption, Surrogacy & Shared Parental Leave. Fertility Treatment Support - Because your family matters. Time to Recharge - 25 days annual leave + bank holidays (and your allowance grows the longer you're with us!). Learning & Development - We invest in you with: Personalised development plans tailored to your goals. Full support for certifications. Access to The Oakland Academy for a suite of learning materials. An annual Personal Learning Budget to upskill in ways that matter to you. Refer & Earn - Know someone great? If they join us, you'll get a referral bonus as a thank you. Diversity, Equity, Inclusion & Belonging at Oakland At Oakland, we believe that diverse perspectives drive better outcomes for our people, our clients, and our business. Our commitment to DEIB isn't just about policies; it's about creating a workplace where everyone feels heard, valued, and empowered to thrive. We are building a truly inclusive Oakland where you can be yourself, no matter your background, gender, age, race, ethnicity, disability, sexual orientation, or any other characteristic that makes you, you. Fair & Inclusive Hiring Every interviewer completes recruitment and unconscious bias training, and our hiring process is skills based and structured to ensure fairness and consistency for all candidates. Support Throughout the Interview Process If you require any reasonable accommodations to make your interview experience more accessible, our Talent team is here to help, just let us know.
Apr 15, 2026
Full time
About Us At Oakland, we help businesses unlock the power of their data. Whether it's data strategy, governance, engineering, analytics, or AI, we work with our clients to turn data into real, impactful results. Our team is made up of friendly, hands on experts who love solving problems and making a difference. We don't just advise, we roll up our sleeves and get stuck in, working alongside our clients every step of the way. Founded in 1986 out of our Leeds HQ, we work with a diverse range of clients across all sorts of industries, including Utilities, Telecommunications, Media, Financial Services, Public Sector, and many more! Our projects range from multi-year data transformations to specific, shorter term assignments, so you'll have plenty of opportunities to diversify your skillset. We meet high standards for social and environmental impact, transparency, and accountability. We believe businesses should be a force for good, so we make sure our decisions don't just benefit the bottom line but also our people, communities, and the planet. And it's not just us saying we're a great place to work we were recently named the Best Consultancy to work for in the UK through Best Companies! We're all about creating an environment where people can grow, do meaningful work, and enjoy the journey. In April 2025, Oakland was acquired by Softcat, a leading provider of IT infrastructure services to corporate and public sectors. By combining Oakland's deep expertise in data and AI consulting with Softcat's extensive portfolio and market presence, we can deliver unparalleled value and innovation to our clients. This partnership marks a significant milestone in our journey, and we're looking forward to achieving great things together. Hybrid working policy We operate a hybrid working arrangement from our Head Office in Leeds, designed to balance your commitments and preferences with our client's needs. Whilst we support flexible working, we expect our team members to be in our central Leeds office or with clients at least twice per week. This balance helps us stay connected, learn from each other, and build strong relationships - both within our team and with the businesses we support. The role Thanks to growth in our client base, we are on the lookout for a mid level Business Analyst to join our team. If the thought of solving real world business challenges through data and making a tangible impact with your work sounds good, this role is for you! As a Business Analyst, you will act as a bridge between technical and client teams, playing a key role in projects that span Data Management, Data Engineering, Data Strategy, Cloud & Data Platforms, Insights and AI. Key responsibilities Requirements gathering - Engaging with clients to elicit, document, and validate business requirements. Refining needs - Conducting workshops, interviews, and process mapping exercises to get to the crux of client requirements. Feasibility assessments and business case development - Conducting feasibility assessments and business case creation. Business Process Improvement - Engaging with client stakeholders to understand current workflows and identify inefficiencies, bottlenecks, and improvement opportunities. Designing solutions - Working alongside our technical experts to create impactful, data driven solutions. Bridging business & tech - Facilitating discussions between business stakeholders and technical teams. Delivering real impact - Supporting the implementation of data initiatives, ensuring successful adoption. Beyond client work - Getting involved in proposition development, proposal responses, and helping build Oakland's brand. What we're looking for At mid level, we expect you to have 'learned the ropes' of your craft, and you are a consistent and reliable contributor within teams. This level is a step up from a Junior position, and we will support your development through The Oakland Academy and the L&D benefits listed below. We're open to a mix of backgrounds, but the key skills and experience we are looking for are: A BA or similar delivery background in a technology domain, e.g., Data, Software, Cloud. Experience of using a range of tools & techniques to investigate business problems, elicit requirements, model processes, and deliver business solutions. Experience working in Agile environments and familiarity with ceremonies. Experience of using diagramming tools such as Visio, Lucid etc. Strong communication, problem solving, and collaboration abilities. Experience in stakeholder management and facilitation of workshops/interviews/discovery sessions, or similar. Commercially aware - understanding the business impact of technical initiatives. It would be helpful (but not essential) if you have experience in projects across any of our key service offerings - Data Management, Data Engineering, Data Strategy, Cloud & Data Platforms, Insights, and AI. Benefits That Put You First At Oakland, we believe in taking care of our people, both inside and outside of work. Here's what you can expect when you join us: Health & Wellbeing - Enjoy Private Healthcare from day one for you and your household, including dental cover, physiotherapy, mental health support, and access to a range of wellbeing services to keep you feeling your best. Discretionary Bonus - Your hard work won't go unnoticed. When we do well, you'll do well. Generous Pension - We invest in your future with a 10% employer contribution, plus flexible options so you can adjust to your investment preferences. Giving Back - Support causes you care about with our Payroll Giving Scheme and Matched Charitable Giving program. Bike to Work Scheme - Save money, stay active, and enjoy tax savings on a new bike. Family-Friendly Policies - We support all paths to parenthood with: Enhanced Maternity Pay - 16 weeks full pay, 10 weeks half pay. Enhanced Paternity Pay - 2 weeks full pay, 2 weeks half pay. Adoption, Surrogacy & Shared Parental Leave. Fertility Treatment Support - Because your family matters. Time to Recharge - 25 days annual leave + bank holidays (and your allowance grows the longer you're with us!). Learning & Development - We invest in you with: Personalised development plans tailored to your goals. Full support for certifications. Access to The Oakland Academy for a suite of learning materials. An annual Personal Learning Budget to upskill in ways that matter to you. Refer & Earn - Know someone great? If they join us, you'll get a referral bonus as a thank you. Diversity, Equity, Inclusion & Belonging at Oakland At Oakland, we believe that diverse perspectives drive better outcomes for our people, our clients, and our business. Our commitment to DEIB isn't just about policies; it's about creating a workplace where everyone feels heard, valued, and empowered to thrive. We are building a truly inclusive Oakland where you can be yourself, no matter your background, gender, age, race, ethnicity, disability, sexual orientation, or any other characteristic that makes you, you. Fair & Inclusive Hiring Every interviewer completes recruitment and unconscious bias training, and our hiring process is skills based and structured to ensure fairness and consistency for all candidates. Support Throughout the Interview Process If you require any reasonable accommodations to make your interview experience more accessible, our Talent team is here to help, just let us know.
Software Developer - Derivatives
Rex Technologies GmbH
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2579 Department description The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary As a software developer, you will join the ETD Operations Technology team supporting systems used in the operational processing of Exchange-Traded Derivatives (ETD), including futures and options traded on global exchanges. The role focuses on maintaining and enhancing applications that support post-trade operational workflows, including deliveries processing, segregation movements, commission and fee changes, and operational adjustments. These systems ensure that exchange-traded activity is accurately reflected across internal platforms and client accounts. The work is highly data-driven and operationally critical, involving the processing and validation of high-integrity transactional and position data such as balances, margin outputs, cash movements, and fee calculations. Accuracy, traceability, and consistency are essential, as issues can lead to reconciliation breaks, operational risk, or regulatory scrutiny. The developer will work closely with operations stakeholders, business analysts, QA, and other technology teams to deliver reliable solutions that support daily operational processes aligned with exchange and clearing timelines. Responsibilities Role specific: Design, code and test all components of modern web applications. Contribute to the overall architecture and design of the technology created/maintained by the development delivery team. Develop solutions to a high standard that is maintainable, testable and meets the requirement's acceptance criteria. Adhere to development best practices and processes. Communicate with team members, introduce ideas and keep abreast of the latest technologies. Liaise with business users to gather application requirements. Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business. Follow coding standards and defined development process. Resolve third line support issues in a professional and timely manner. Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values, at all times complying with Marex's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies: Excellent verbal and written communication skills. A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Ability to take a high level of responsibility in a fast pace and high-volume environment. Excels at building relationships, networking and influencing others. Skills and Experience: Essential Experienced in C# .NET. Experience with Docker / Knowledge of containers. Experience of NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable: Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Experience with modern frontend frameworks, ideally React, though Angular, Vue, or similar frameworks are also welcome Exposure to JavaScript and/or TypeScript in a frontend or full-stack context Experience with Node.js and/or GraphQL Exchange-Traded Derivatives (ETD) operations or post-trade systems, including: Processing of positions, balances, and operational adjustments Deliveries processing and settlement workflows Segregation movements and client money processing Commission and fee calculations Reconciliation processes and operational exception handling Integration with internal and external trading or clearing data sources Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity- Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative- We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People- Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble- Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment f/osters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details
Apr 15, 2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2579 Department description The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary As a software developer, you will join the ETD Operations Technology team supporting systems used in the operational processing of Exchange-Traded Derivatives (ETD), including futures and options traded on global exchanges. The role focuses on maintaining and enhancing applications that support post-trade operational workflows, including deliveries processing, segregation movements, commission and fee changes, and operational adjustments. These systems ensure that exchange-traded activity is accurately reflected across internal platforms and client accounts. The work is highly data-driven and operationally critical, involving the processing and validation of high-integrity transactional and position data such as balances, margin outputs, cash movements, and fee calculations. Accuracy, traceability, and consistency are essential, as issues can lead to reconciliation breaks, operational risk, or regulatory scrutiny. The developer will work closely with operations stakeholders, business analysts, QA, and other technology teams to deliver reliable solutions that support daily operational processes aligned with exchange and clearing timelines. Responsibilities Role specific: Design, code and test all components of modern web applications. Contribute to the overall architecture and design of the technology created/maintained by the development delivery team. Develop solutions to a high standard that is maintainable, testable and meets the requirement's acceptance criteria. Adhere to development best practices and processes. Communicate with team members, introduce ideas and keep abreast of the latest technologies. Liaise with business users to gather application requirements. Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business. Follow coding standards and defined development process. Resolve third line support issues in a professional and timely manner. Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values, at all times complying with Marex's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/ or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies: Excellent verbal and written communication skills. A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast-paced environment. Ability to take a high level of responsibility in a fast pace and high-volume environment. Excels at building relationships, networking and influencing others. Skills and Experience: Essential Experienced in C# .NET. Experience with Docker / Knowledge of containers. Experience of NoSQL or RDMS databases. Infrastructure as Code, Terraform or equivalent. Modern CI/CD and DevOps practices. Cloud technology, ideally AWS (Amazon Web Services). Knowledge of BDD/TDD. Agile and scrum development methodologies. Methodical approach to software architecture and design and experience employing the right design choices for a given project. Excellent verbal and written communication skills. Desirable: Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Experience with modern frontend frameworks, ideally React, though Angular, Vue, or similar frameworks are also welcome Exposure to JavaScript and/or TypeScript in a frontend or full-stack context Experience with Node.js and/or GraphQL Exchange-Traded Derivatives (ETD) operations or post-trade systems, including: Processing of positions, balances, and operational adjustments Deliveries processing and settlement workflows Segregation movements and client money processing Commission and fee calculations Reconciliation processes and operational exception handling Integration with internal and external trading or clearing data sources Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity- Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative- We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People- Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble- Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment f/osters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details
Senior Solutions Architect
AXA Group
AXA XL is an Equal Opportunity Employer. London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. As we develop an enterprise-wide P&C Insurance strategy to transform our business, we are seeking a Senior Solution Architect that will focus on Insurance Underwriting Solutions. The Insurance Senior Solutions Architect is a hands on, execution focused role helping translate the Insurance strategy, define architecture, and deliver the solution. You will need to work closely with the other architects as well as key business stakeholders to attend strategic workshops with the product owners and journey owners, as well as external advisors who are providing market insights and thought leadership to solve the complexity of underwriting. In this role you will have an understanding of our Insurance applications and processes, and function as an Insurance architecture subject matter expert for our various projects. Your expertise in Insurance products will help guide and reimagine End to End solutions for Submission, Rate, Quote, Bind, Risk Consulting, Claims and Underwriting processes. What you'll be doing What will your essential responsibilities include? Understanding of AXA XL's existing architecture Understand user requirements (desired output & outcome) and existing environments (current state), and translate these into an architecture and road map Collaborate with customers, analysts, other architects, modelers, developers, testers, partners and vendors Guide the full lifecycle of a Solution, including: Understand the Business Capabilities that are required and translate this to Technical Capabilities and Solution Architecture Assist the customer (and business solutions analysts) to define and declare non functional requirements for building out solution capabilities Design AXA XL's architecture and solutions to meet business requirements in a manner that balances architectural standards, and implementation and operational risks, with restricted parameters such as budget and time Document solution interactions and relationships, along with basic infrastructure and application onboarding requirements Assist in the creation of cost estimates including implementation as well as total cost of ownership Ensure the future state solutions have been fully vetted, are performant and scalable, enable agility, can be supported, are cost effective and highly available, and meet the robust needs of the business Ensure security by design to meet Information Security policies, Legal, Compliance, Risk, and Regulatory requirements, and industry best practice Assess vendor tools based on required capabilities, future capabilities, and architecture drivers, and document justification for tool selection Be hands on to demonstrate tools, patterns, security, performance, scalability, etc. in a lab environment when necessary Work with quality assurance team to ensure the testing approach is appropriate for the given architecture and solution Lead design reviews (pre development) and implementation reviews (post development) to ensure principles and standards are followed, and that technical debt is managed Create a feedback loop for those who are implementing and interacting with the solutions Participate in the definition of adoption and experience metrics for the solution to measure the success of the solution Present architecture decisions, explain the end to end solution, educate others how they can contribute, and provide guidance on tool usage Extract best practice knowledge, reference architectures, and patterns for sharing with the broader community of Architects at AXA XL and/or AXA Group Document cost and performance metrics for different design patterns, and provide project teams the ability to decide the most appropriate pattern for their requirements, timeline, and budget Participate in the definition and maintenance of Architecture principles and artifacts Engage with tool vendors on their roadmaps and appropriate usage of their tools Engage with industry experts to validate the architecture and designs, and understand industry trends Drive the end to end solution architectures and designs for the AXA XL Underwiting Solutions for the P&C Insurance The architect will engage with E2E and Underwriting and CRM stakeholders to support the analysis of the business requirements and capabilities to craft the technical solutions. Requires strong technical skills, fluency and excellent communication skills. You will report to the Principal Architect. What you'll bring We're looking for someone who has these abilities and skills: Hands on knowledge and experience with architecting and implementing Salesforce solutions Initiates own work receiving broad direction as needed Lead or manage large, long term or complex projects with dotted line responsibility Ability to assess and advise on the department's strategy Independently resolve a variety of novel strategic challenges that have significant impact on organization wide cost and efficiency with far reaching impact Established experience in relevant architecture roles Possess broad and deep insurance and architecture expertise and knowledge of underwriting Domain. Understand & be able to communicate business problems & technical solutions in appropriate terminology Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management Strong Organizational skills with attention to detail and ability to handle change Excellent problem solving and analysis skills Must be able to work well under pressure and consistently meet deadlines Ability to work as part of a team or to be self directed as required Practiced at working as part of a global team (including outsourcing) spanning multiple time zones Knowledge and active use of Agile, SCRUM and Continuous Delivery Understand cultural differences and be effective working in a diverse environment Passion for learning and prepared to go the "extra mile" You care about what you do, and what we do Hands on experience with designing, implementing, and optimizing Salesforce solutions, including: Custom Salesforce applications and Lightning components Salesforce Cloud platforms such as Sales Cloud, Service Cloud, Marketing Cloud, or Commerce Cloud Integration with external systems using APIs, Salesforce Connect, and middleware tools Data modeling, including custom objects, fields, and relationships Data migration, ETL/ELT processes, and data quality management within Salesforce Event driven architecture using Platform Events and Change Data Capture Microservices and modular architecture within Salesforce and connected systems Security models, including user access, permissions, sharing rules, and data security Performance tuning and optimization of Salesforce applications and integrations What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future . click apply for full job details
Apr 15, 2026
Full time
AXA XL is an Equal Opportunity Employer. London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. As we develop an enterprise-wide P&C Insurance strategy to transform our business, we are seeking a Senior Solution Architect that will focus on Insurance Underwriting Solutions. The Insurance Senior Solutions Architect is a hands on, execution focused role helping translate the Insurance strategy, define architecture, and deliver the solution. You will need to work closely with the other architects as well as key business stakeholders to attend strategic workshops with the product owners and journey owners, as well as external advisors who are providing market insights and thought leadership to solve the complexity of underwriting. In this role you will have an understanding of our Insurance applications and processes, and function as an Insurance architecture subject matter expert for our various projects. Your expertise in Insurance products will help guide and reimagine End to End solutions for Submission, Rate, Quote, Bind, Risk Consulting, Claims and Underwriting processes. What you'll be doing What will your essential responsibilities include? Understanding of AXA XL's existing architecture Understand user requirements (desired output & outcome) and existing environments (current state), and translate these into an architecture and road map Collaborate with customers, analysts, other architects, modelers, developers, testers, partners and vendors Guide the full lifecycle of a Solution, including: Understand the Business Capabilities that are required and translate this to Technical Capabilities and Solution Architecture Assist the customer (and business solutions analysts) to define and declare non functional requirements for building out solution capabilities Design AXA XL's architecture and solutions to meet business requirements in a manner that balances architectural standards, and implementation and operational risks, with restricted parameters such as budget and time Document solution interactions and relationships, along with basic infrastructure and application onboarding requirements Assist in the creation of cost estimates including implementation as well as total cost of ownership Ensure the future state solutions have been fully vetted, are performant and scalable, enable agility, can be supported, are cost effective and highly available, and meet the robust needs of the business Ensure security by design to meet Information Security policies, Legal, Compliance, Risk, and Regulatory requirements, and industry best practice Assess vendor tools based on required capabilities, future capabilities, and architecture drivers, and document justification for tool selection Be hands on to demonstrate tools, patterns, security, performance, scalability, etc. in a lab environment when necessary Work with quality assurance team to ensure the testing approach is appropriate for the given architecture and solution Lead design reviews (pre development) and implementation reviews (post development) to ensure principles and standards are followed, and that technical debt is managed Create a feedback loop for those who are implementing and interacting with the solutions Participate in the definition of adoption and experience metrics for the solution to measure the success of the solution Present architecture decisions, explain the end to end solution, educate others how they can contribute, and provide guidance on tool usage Extract best practice knowledge, reference architectures, and patterns for sharing with the broader community of Architects at AXA XL and/or AXA Group Document cost and performance metrics for different design patterns, and provide project teams the ability to decide the most appropriate pattern for their requirements, timeline, and budget Participate in the definition and maintenance of Architecture principles and artifacts Engage with tool vendors on their roadmaps and appropriate usage of their tools Engage with industry experts to validate the architecture and designs, and understand industry trends Drive the end to end solution architectures and designs for the AXA XL Underwiting Solutions for the P&C Insurance The architect will engage with E2E and Underwriting and CRM stakeholders to support the analysis of the business requirements and capabilities to craft the technical solutions. Requires strong technical skills, fluency and excellent communication skills. You will report to the Principal Architect. What you'll bring We're looking for someone who has these abilities and skills: Hands on knowledge and experience with architecting and implementing Salesforce solutions Initiates own work receiving broad direction as needed Lead or manage large, long term or complex projects with dotted line responsibility Ability to assess and advise on the department's strategy Independently resolve a variety of novel strategic challenges that have significant impact on organization wide cost and efficiency with far reaching impact Established experience in relevant architecture roles Possess broad and deep insurance and architecture expertise and knowledge of underwriting Domain. Understand & be able to communicate business problems & technical solutions in appropriate terminology Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management Strong Organizational skills with attention to detail and ability to handle change Excellent problem solving and analysis skills Must be able to work well under pressure and consistently meet deadlines Ability to work as part of a team or to be self directed as required Practiced at working as part of a global team (including outsourcing) spanning multiple time zones Knowledge and active use of Agile, SCRUM and Continuous Delivery Understand cultural differences and be effective working in a diverse environment Passion for learning and prepared to go the "extra mile" You care about what you do, and what we do Hands on experience with designing, implementing, and optimizing Salesforce solutions, including: Custom Salesforce applications and Lightning components Salesforce Cloud platforms such as Sales Cloud, Service Cloud, Marketing Cloud, or Commerce Cloud Integration with external systems using APIs, Salesforce Connect, and middleware tools Data modeling, including custom objects, fields, and relationships Data migration, ETL/ELT processes, and data quality management within Salesforce Event driven architecture using Platform Events and Change Data Capture Microservices and modular architecture within Salesforce and connected systems Security models, including user access, permissions, sharing rules, and data security Performance tuning and optimization of Salesforce applications and integrations What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future . click apply for full job details

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