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EXPERIS
Experis Academy - Assistant Project Manager
EXPERIS Helensburgh, Dunbartonshire
Trainee Assistant Project Manager Location: Clyde The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. The Experis Academy has an exciting and unique opportunity for delivery-oriented individuals to be trained and upskilled to become highly skilled Assistant Project Manager's working for an international defence and engineering company. This is a great opportunity to join Experis' ever growing Academy division where you will be trained and developed whilst representing Experis on one of our leading engineering accounts. Our Academy programmes train and develop wider talent pools who work towards becoming permanent members of our industry leading customer communities. We are looking for 'future leaders' who demonstrate the right aptitude and attitude, to be trained and developed to own and to deliver projects in complex and ever-changing environments, within our customer's nuclear and infrastructure space. Successful candidates must be commercially astute, and possess strong numerical, analytical, and planning and organisational skills. If you are looking to reskill or have a desire to develop your skills in project management, then this could be the opportunity for you. This is a challenging but rewarding role that will require outstanding decision making and problem-solving skills. As part of the programme, you will be provided with the necessary tools, experience, and training to help develop your skills within project, programme and portfolio management (P3M). You will receive best in class training within the project management framework, covering the full project lifecycle (scope, schedule, finance, risk, quality, and resource planning). Courses will also cover soft skills such as negotiation, conflict resolution, facilitation, influencing stakeholders and emotional intelligence. The training is centred around scenario-based learning, where you will be involved in practical application workshops. Day to Day Responsibilities will include: Deliver key project management functions in support of the overall project delivery Support the development of accurate and up-to-date financial and schedule estimates Support the planning, monitor and control of work packages Produce and communicate project-reporting data Undertake of stakeholder management and communications activities To fit the minimum criteria to apply, applicants must possess the following attributes: Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently Ability to communicate and engage effectively with a range of stakeholders at all levels of the business. Superior analytical thinking and problem-solving abilities A forward thinker who pre-empts potential problems Professional commitment to high quality, and a passion for learning new skills Ability to navigate technical conversations Previous experience working in a delivery environment within engineering, oil and gas, construction, manufacturing, pharmaceutical, construction, teaching or any other related field that is outcome focussed. Benefits Competitive salary based on a 36 hour working week (Monday to Thursday), with bonus opportunities Gain an entry point into a market leading defence and engineering organisation and the opportunity to secure a high-profile project management role A sophisticated training programme comprised of online and in role training to develop skills in an area that is ever growing in demand Gain, highly sort after qualifications in project management including APM Project Management, APM Project Risk Management Level 1 and APMG Project Planning & Controls Foundation (exam costs are covered as part of the programme) Other benefits include Contributory pension scheme Enhanced Life Insurance Cover Employee Assistance Program Enhanced Accident Insurance Paid holiday + bank holidays Sick pay
May 12, 2026
Full time
Trainee Assistant Project Manager Location: Clyde The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. The Experis Academy has an exciting and unique opportunity for delivery-oriented individuals to be trained and upskilled to become highly skilled Assistant Project Manager's working for an international defence and engineering company. This is a great opportunity to join Experis' ever growing Academy division where you will be trained and developed whilst representing Experis on one of our leading engineering accounts. Our Academy programmes train and develop wider talent pools who work towards becoming permanent members of our industry leading customer communities. We are looking for 'future leaders' who demonstrate the right aptitude and attitude, to be trained and developed to own and to deliver projects in complex and ever-changing environments, within our customer's nuclear and infrastructure space. Successful candidates must be commercially astute, and possess strong numerical, analytical, and planning and organisational skills. If you are looking to reskill or have a desire to develop your skills in project management, then this could be the opportunity for you. This is a challenging but rewarding role that will require outstanding decision making and problem-solving skills. As part of the programme, you will be provided with the necessary tools, experience, and training to help develop your skills within project, programme and portfolio management (P3M). You will receive best in class training within the project management framework, covering the full project lifecycle (scope, schedule, finance, risk, quality, and resource planning). Courses will also cover soft skills such as negotiation, conflict resolution, facilitation, influencing stakeholders and emotional intelligence. The training is centred around scenario-based learning, where you will be involved in practical application workshops. Day to Day Responsibilities will include: Deliver key project management functions in support of the overall project delivery Support the development of accurate and up-to-date financial and schedule estimates Support the planning, monitor and control of work packages Produce and communicate project-reporting data Undertake of stakeholder management and communications activities To fit the minimum criteria to apply, applicants must possess the following attributes: Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently Ability to communicate and engage effectively with a range of stakeholders at all levels of the business. Superior analytical thinking and problem-solving abilities A forward thinker who pre-empts potential problems Professional commitment to high quality, and a passion for learning new skills Ability to navigate technical conversations Previous experience working in a delivery environment within engineering, oil and gas, construction, manufacturing, pharmaceutical, construction, teaching or any other related field that is outcome focussed. Benefits Competitive salary based on a 36 hour working week (Monday to Thursday), with bonus opportunities Gain an entry point into a market leading defence and engineering organisation and the opportunity to secure a high-profile project management role A sophisticated training programme comprised of online and in role training to develop skills in an area that is ever growing in demand Gain, highly sort after qualifications in project management including APM Project Management, APM Project Risk Management Level 1 and APMG Project Planning & Controls Foundation (exam costs are covered as part of the programme) Other benefits include Contributory pension scheme Enhanced Life Insurance Cover Employee Assistance Program Enhanced Accident Insurance Paid holiday + bank holidays Sick pay
Marshall
Head of Programmes
Marshall Cambridge, Cambridgeshire
Why join Marshall Land Systems in this role: This is an opportunity to shape and lead enterprise wide programme delivery, overseeing a diverse portfolio of projects and programmes that support critical customer and business outcomes. You'll ensure programmes are strategically scoped, effectively governed, and successfully delivered to meet business objectives, budgets, and customer expectations. In this role, you'll establish and lead an integrated enterprise PMO capability, bringing together Programme and Project Managers, Controllers, Schedulers, and wider delivery teams across Marshall Land Systems. You'll develop high performing teams while embedding best practice governance, planning, and delivery disciplines across the organisation. Responsibilities in this role include: Oversee delivery of multiple defence programmes, including project launch, timeline management, resource allocation, risk management, and reporting. Set and drive programme delivery strategy in line with business goals, ensuring alignment with client contracts. Build and maintain strong relationships with stakeholders. Governance and evolution of PM processes to ensure compliance with regulations and standards. Manage project teams-recruiting, training, setting objectives, and completing appraisals. Direct programme reviews and report on financial performance, delivery milestones, and quality metrics. Identify and mitigate risks throughout the programme lifecycle. Work closely with other MLS functions to deliver pan-enterprise solutions. Preparation of inputs and follow-up on outputs to support Governance activities. This may include Contract Status / Project Status Reviews, Gate Reviews etc. Leading Integrated Business Planning / Sales & Operations Planning. Champion the use of digital tools, project controls, and data analytics to improve project performance and decision making. Identify and implement process improvements to enhance delivery efficiency, risk management, and reporting accuracy. Drive organisational change initiatives to embed project management maturity across the business. Lead, inspire and develop a team of programme/project managers and support staff, promoting a culture of high performance and continuous improvement. Apply if you have most of the following: Delivering large-scale ( 10- 100m+) programmes and or portfolio of projects in the defence sector, both UK and export. Proven track record leading programme management teams (10+ staff), ideally within MOD, DE&S, or prime contractor environments. Strong understanding of defence procurement processes, regulations, and security requirements. Effective stakeholder management at all levels, including with senior MOD, Armed Forces, and prime contractors. Experienced in resource planning, business case creation, programme controls, and risk management. An understanding of ERP/MRP systems and linkages to PM processes and tools. Identification and proactively shaping responses to customer issues. Working in an Engineering / manufacturing environment. Working within a Project Management Office or equivalent. Background in leading transformation or turnaround of underperforming programmes. Technical skills and experience include: Degree-level education, preferably in engineering, business, or defence studies. Chartered Engineer (CEng), Chartered Project Professional (ChPP), or equivalent professional accreditation. Project / Programme Management certification such as PRINCE2, APM or MSP. Strong ICT skills, including but not limited to MS365 tools such as Word and Excel. Excellent written and verbal communication skills. Collaboration including identification and delivery of value for stakeholders. Additional Local Needs Hybrid working offered - 3 days on site in Cambridge, UK. Successful candidate will need to be eligible to hold UK SC Clearance . The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 11, 2026
Full time
Why join Marshall Land Systems in this role: This is an opportunity to shape and lead enterprise wide programme delivery, overseeing a diverse portfolio of projects and programmes that support critical customer and business outcomes. You'll ensure programmes are strategically scoped, effectively governed, and successfully delivered to meet business objectives, budgets, and customer expectations. In this role, you'll establish and lead an integrated enterprise PMO capability, bringing together Programme and Project Managers, Controllers, Schedulers, and wider delivery teams across Marshall Land Systems. You'll develop high performing teams while embedding best practice governance, planning, and delivery disciplines across the organisation. Responsibilities in this role include: Oversee delivery of multiple defence programmes, including project launch, timeline management, resource allocation, risk management, and reporting. Set and drive programme delivery strategy in line with business goals, ensuring alignment with client contracts. Build and maintain strong relationships with stakeholders. Governance and evolution of PM processes to ensure compliance with regulations and standards. Manage project teams-recruiting, training, setting objectives, and completing appraisals. Direct programme reviews and report on financial performance, delivery milestones, and quality metrics. Identify and mitigate risks throughout the programme lifecycle. Work closely with other MLS functions to deliver pan-enterprise solutions. Preparation of inputs and follow-up on outputs to support Governance activities. This may include Contract Status / Project Status Reviews, Gate Reviews etc. Leading Integrated Business Planning / Sales & Operations Planning. Champion the use of digital tools, project controls, and data analytics to improve project performance and decision making. Identify and implement process improvements to enhance delivery efficiency, risk management, and reporting accuracy. Drive organisational change initiatives to embed project management maturity across the business. Lead, inspire and develop a team of programme/project managers and support staff, promoting a culture of high performance and continuous improvement. Apply if you have most of the following: Delivering large-scale ( 10- 100m+) programmes and or portfolio of projects in the defence sector, both UK and export. Proven track record leading programme management teams (10+ staff), ideally within MOD, DE&S, or prime contractor environments. Strong understanding of defence procurement processes, regulations, and security requirements. Effective stakeholder management at all levels, including with senior MOD, Armed Forces, and prime contractors. Experienced in resource planning, business case creation, programme controls, and risk management. An understanding of ERP/MRP systems and linkages to PM processes and tools. Identification and proactively shaping responses to customer issues. Working in an Engineering / manufacturing environment. Working within a Project Management Office or equivalent. Background in leading transformation or turnaround of underperforming programmes. Technical skills and experience include: Degree-level education, preferably in engineering, business, or defence studies. Chartered Engineer (CEng), Chartered Project Professional (ChPP), or equivalent professional accreditation. Project / Programme Management certification such as PRINCE2, APM or MSP. Strong ICT skills, including but not limited to MS365 tools such as Word and Excel. Excellent written and verbal communication skills. Collaboration including identification and delivery of value for stakeholders. Additional Local Needs Hybrid working offered - 3 days on site in Cambridge, UK. Successful candidate will need to be eligible to hold UK SC Clearance . The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Morson Edge
Project Controls Manager
Morson Edge
Contract Role Inside IR35 Location: Suffolk or London (Hybrid Working Available) Travel: Regular travel to Paris required Closing Date: 22nd May 2026 The Opportunity We are seeking an experienced Project Controls Manager to join a major UK infrastructure programme delivering one of the country's most significant low-carbon energy projects click apply for full job details
May 11, 2026
Contractor
Contract Role Inside IR35 Location: Suffolk or London (Hybrid Working Available) Travel: Regular travel to Paris required Closing Date: 22nd May 2026 The Opportunity We are seeking an experienced Project Controls Manager to join a major UK infrastructure programme delivering one of the country's most significant low-carbon energy projects click apply for full job details
Pertemps Redditch Commercial
Installation & Commissioning Engineer
Pertemps Redditch Commercial Worcester, Worcestershire
The client are an established designer and manufacturer of bespoke test systems and applications for the automotive industry. They are seeking to recruit an Installations and Commissioning Engineer for their busy operations in Worcester. Salary on the role is up to £48k per annum. The role is Monday to Thursday 8.30am to 5pm and then Friday 8.30am to 1pm. Key responsibility of the role The Installation and Commissioning Engineer is responsible for the on-site installation, testing, commissioning and handover of systems and equipment to ensure they meet design specifications, safety standards, and customer requirements. The role involves close collaboration with project managers, design teams, and clients to deliver projects on time and to a high standard of quality. Responsibilities and duties Install, configure, and commission equipment and systems according to engineering drawings, specifications, and project plans Perform pre-commissioning checks, functional testing, and performance verification Diagnose, troubleshoot, and resolve technical issues during installation and commissioning Ensure all work complies with health, safety, environmental, and quality standards Liaise with customers, contractors, and internal teams during site activities Produce commissioning reports, test documentation, and as-built records Provide technical support and training to customers and operators as required Participate in factory acceptance tests (FAT) and site acceptance tests (SAT) Support system upgrades, modifications, and corrective maintenance when needed Travel to customer sites as required, including occasional international travel Experience and knowledge required Proven experience in installation, commissioning, or field engineering roles Strong understanding of electrical/mechanical systems, controls, and instrumentation Knowledge of engine test and component test related equipment Understanding of PLC software and troubleshooting using diagnostics tools (Siemens S7 preferable) Integrating control technology into mechanical assemblies Calibration of instruments Fluid systems of solid and flexible pipes and fittings including- fuel systems, petrol and diesel, water systems for engine systems, oil systems, pressure testing and lead detection, filtration, flow, temperature and pressure testing Pneumatics systems knowledge (hard piping, flexible hoses and plastic tubing) Able to read technical engineering drawings Able to travel nationally and internationally to client sites Clean driving license Good time management and organisational abilities Expenses to be paid by the company, a phone, a laptop and a car provided. Free parking available on site at headquarters in Worcester, training and progression opportunities to be provided The role is based in Worcester so would be commutable from Droitwich, Redditch, Bromsgrove, Kidderminster, Alcester, Birmingham, Solihull, Tewkesbury, Evesham
May 11, 2026
Full time
The client are an established designer and manufacturer of bespoke test systems and applications for the automotive industry. They are seeking to recruit an Installations and Commissioning Engineer for their busy operations in Worcester. Salary on the role is up to £48k per annum. The role is Monday to Thursday 8.30am to 5pm and then Friday 8.30am to 1pm. Key responsibility of the role The Installation and Commissioning Engineer is responsible for the on-site installation, testing, commissioning and handover of systems and equipment to ensure they meet design specifications, safety standards, and customer requirements. The role involves close collaboration with project managers, design teams, and clients to deliver projects on time and to a high standard of quality. Responsibilities and duties Install, configure, and commission equipment and systems according to engineering drawings, specifications, and project plans Perform pre-commissioning checks, functional testing, and performance verification Diagnose, troubleshoot, and resolve technical issues during installation and commissioning Ensure all work complies with health, safety, environmental, and quality standards Liaise with customers, contractors, and internal teams during site activities Produce commissioning reports, test documentation, and as-built records Provide technical support and training to customers and operators as required Participate in factory acceptance tests (FAT) and site acceptance tests (SAT) Support system upgrades, modifications, and corrective maintenance when needed Travel to customer sites as required, including occasional international travel Experience and knowledge required Proven experience in installation, commissioning, or field engineering roles Strong understanding of electrical/mechanical systems, controls, and instrumentation Knowledge of engine test and component test related equipment Understanding of PLC software and troubleshooting using diagnostics tools (Siemens S7 preferable) Integrating control technology into mechanical assemblies Calibration of instruments Fluid systems of solid and flexible pipes and fittings including- fuel systems, petrol and diesel, water systems for engine systems, oil systems, pressure testing and lead detection, filtration, flow, temperature and pressure testing Pneumatics systems knowledge (hard piping, flexible hoses and plastic tubing) Able to read technical engineering drawings Able to travel nationally and internationally to client sites Clean driving license Good time management and organisational abilities Expenses to be paid by the company, a phone, a laptop and a car provided. Free parking available on site at headquarters in Worcester, training and progression opportunities to be provided The role is based in Worcester so would be commutable from Droitwich, Redditch, Bromsgrove, Kidderminster, Alcester, Birmingham, Solihull, Tewkesbury, Evesham
Project Coordinator
RecruitmentService.uk Hatfield, Hertfordshire
Project Coordinator Salary: Negotiable depending on experience Location: Brookmans Park, Hertfordshire AL9 6DE Hours: 07:30 - 16:30, Monday to Friday Benefits: 25 days annual leave plus bank holidays Christmas closure Workplace pension About the Company WMS Underfloor Heating Limited is a fun, trusted and passionate company delivering underfloor heating systems to the housebuilding sector at an exciting time as we transition towards zero carbon homes. We believe the heartbeat of our company is always our people, whether it is employees, suppliers, or customers. About the Role This is an excellent opportunity for a proactive and organised individual to join our Operations team as a Project Coordinator alongside our existing Project Managers and Project Coordinators. You will work closely with a Project Manager, supporting the successful delivery of underfloor heating projects from order through to supply, installation and completion of the final sign-off visit. Please note: This is an office-based role. At WMS, we pride ourselves on delivering a premium service. The role is key to maintaining that standard, ensuring projects are coordinated efficiently, professionally, and on schedule. The role is varied and fast-paced, requiring strong organisational skills, attention to detail, and the ability to manage multiple priorities in a deadline-driven environment. Key Responsibilities Provide day-to-day administrative and coordination support to Project Managers Prepare and issue project documentation, including Client-specific templates Compile the relevant RAM templates, ready for Project Managers' use Maintain accurate document control across all project stages Raise and manage Purchase Orders and support invoicing processes Coordinate the dispatch and tracking of underfloor heating controls Arrange final commissioning/testing appointments and provide updates to clients Coordinate site deliveries and logistics Support the Installation schedule in line with project programmes Support subcontractor compliance (e.g. Toolbox Talks, H&S documentation) Act as a key point of contact for project-related communications (phone/email) Key Role Requirements Minimum 1 year experience in an administrative or coordination role, preferably within construction or a similar industry Excellent written and verbal communication skills Strong organisational and time management abilities Good numerical skills and commercial awareness High level of attention to detail Confident IT user with working knowledge of Microsoft Outlook, Word, and Excel Ability to work both independently and as part of a team Comfortable working in a fast-paced environment with tight deadlines Full UK Driving Licence
May 11, 2026
Full time
Project Coordinator Salary: Negotiable depending on experience Location: Brookmans Park, Hertfordshire AL9 6DE Hours: 07:30 - 16:30, Monday to Friday Benefits: 25 days annual leave plus bank holidays Christmas closure Workplace pension About the Company WMS Underfloor Heating Limited is a fun, trusted and passionate company delivering underfloor heating systems to the housebuilding sector at an exciting time as we transition towards zero carbon homes. We believe the heartbeat of our company is always our people, whether it is employees, suppliers, or customers. About the Role This is an excellent opportunity for a proactive and organised individual to join our Operations team as a Project Coordinator alongside our existing Project Managers and Project Coordinators. You will work closely with a Project Manager, supporting the successful delivery of underfloor heating projects from order through to supply, installation and completion of the final sign-off visit. Please note: This is an office-based role. At WMS, we pride ourselves on delivering a premium service. The role is key to maintaining that standard, ensuring projects are coordinated efficiently, professionally, and on schedule. The role is varied and fast-paced, requiring strong organisational skills, attention to detail, and the ability to manage multiple priorities in a deadline-driven environment. Key Responsibilities Provide day-to-day administrative and coordination support to Project Managers Prepare and issue project documentation, including Client-specific templates Compile the relevant RAM templates, ready for Project Managers' use Maintain accurate document control across all project stages Raise and manage Purchase Orders and support invoicing processes Coordinate the dispatch and tracking of underfloor heating controls Arrange final commissioning/testing appointments and provide updates to clients Coordinate site deliveries and logistics Support the Installation schedule in line with project programmes Support subcontractor compliance (e.g. Toolbox Talks, H&S documentation) Act as a key point of contact for project-related communications (phone/email) Key Role Requirements Minimum 1 year experience in an administrative or coordination role, preferably within construction or a similar industry Excellent written and verbal communication skills Strong organisational and time management abilities Good numerical skills and commercial awareness High level of attention to detail Confident IT user with working knowledge of Microsoft Outlook, Word, and Excel Ability to work both independently and as part of a team Comfortable working in a fast-paced environment with tight deadlines Full UK Driving Licence
Mactech Energy Group
Project Controls Manager - Civils
Mactech Energy Group City, London
Job Title: Project Controls Manager - Civils 1691MG Location: Based in our Suffolk or London office with hybrid working available Salary: £643 per day PAYE / £889 per day Umbrella Vacancy Overview: Are you looking for a career which is rewarding, at the cutting edge of project development and where you can really make a difference? Come and join our expanding Sizewell C (SZC) team and work on o click apply for full job details
May 11, 2026
Contractor
Job Title: Project Controls Manager - Civils 1691MG Location: Based in our Suffolk or London office with hybrid working available Salary: £643 per day PAYE / £889 per day Umbrella Vacancy Overview: Are you looking for a career which is rewarding, at the cutting edge of project development and where you can really make a difference? Come and join our expanding Sizewell C (SZC) team and work on o click apply for full job details
Starting Point Recruitment
Senior Manager - Compliance & Business Delivery
Starting Point Recruitment
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
May 11, 2026
Full time
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Hales Group
Facilities Administrator
Hales Group Bury St. Edmunds, Suffolk
Facilities Administrator Near Bury St Edmunds (Office based) 12-month fixed term contract (Immediate start) Full-time, Monday to Friday From £31,519 per annum Purpose of this role To assist in leading the facilities team, who are responsible for the maintenance of buildings, associated equipment and services on a day-to-day basis. This role will be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environmental and quality standards as required. Your key responsibilities are: Assist in overseeing the facilities team who are responsible for the maintenance of buildings and associated equipment and services Respond to, escalate, record, and complete planned and reactive maintenance tasks Be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environment and quality standards Complete and stay current with all required SHEQ training and risk reporting Be proactive in highlighting and driving preventive measures and controls Assist the Group Facilities Manager to plan and coordinate all premises-based works activities, identify process improvements, review environmental targets and recommend cost saving opportunities Arrange for regular maintenance of equipment and internal systems (e.g. heating system, fire & intruder alarms) Maintain an updated record of maintenance of equipment and internal system and document processes Assist the Group Facilities Manager with longer term/larger scale projects such as office moves/ relocations and or significant refurbishment works Visit other premises as and when required to monitor/ review ongoing facilities activities Covering main Head Office reception and reception duties when required Any other duties as required by the business Provide general administrative support Experience/Knowledge: Previous facilities maintenance experience or equivalent Experience completing site inductions, Method Statements, Risk Assessments Experience of leading a team and projects Abilities/Skills: Be adaptable to any situation in a calm and collected manner Strong understanding of Microsoft Office & Excel Desirable: Basic health and safety knowledge PowerPoint
May 11, 2026
Full time
Facilities Administrator Near Bury St Edmunds (Office based) 12-month fixed term contract (Immediate start) Full-time, Monday to Friday From £31,519 per annum Purpose of this role To assist in leading the facilities team, who are responsible for the maintenance of buildings, associated equipment and services on a day-to-day basis. This role will be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environmental and quality standards as required. Your key responsibilities are: Assist in overseeing the facilities team who are responsible for the maintenance of buildings and associated equipment and services Respond to, escalate, record, and complete planned and reactive maintenance tasks Be a key liaison for site services and manage the external contractors and sub-contractors, applying health, safety, environment and quality standards Complete and stay current with all required SHEQ training and risk reporting Be proactive in highlighting and driving preventive measures and controls Assist the Group Facilities Manager to plan and coordinate all premises-based works activities, identify process improvements, review environmental targets and recommend cost saving opportunities Arrange for regular maintenance of equipment and internal systems (e.g. heating system, fire & intruder alarms) Maintain an updated record of maintenance of equipment and internal system and document processes Assist the Group Facilities Manager with longer term/larger scale projects such as office moves/ relocations and or significant refurbishment works Visit other premises as and when required to monitor/ review ongoing facilities activities Covering main Head Office reception and reception duties when required Any other duties as required by the business Provide general administrative support Experience/Knowledge: Previous facilities maintenance experience or equivalent Experience completing site inductions, Method Statements, Risk Assessments Experience of leading a team and projects Abilities/Skills: Be adaptable to any situation in a calm and collected manner Strong understanding of Microsoft Office & Excel Desirable: Basic health and safety knowledge PowerPoint
Our Lady of the Missions
Finance and Operations Manager
Our Lady of the Missions
Job Description Job Title: Finance and Operations Manager for the Sisters of Our Lady of the Missions (RNDM) Accountable to: Province Leadership Team and Trustees of the Charity Hours of Work: 32 hours per week (worked over 4 days) Remuneration: £56,216 (based on full-time rate of £65,000) Base: Harrow Wealdstone, North London and home working Please email for application form Role Summary: The Finance and Operations Manager is responsible for safeguarding the financial affairs of the province, under the direction of the province leader and her Team, according to congregation policy. Directives 86 . The postholder will, on behalf of the Provincial, be responsible for governance, operational management. planning, risk management, staff management and administration of the Charity's resources. They will work closely with other key staff including the Care Manager, Finance Officer/Bookkeeper, HR Advisor and external professionals. Key Responsibilities: 1. Strategic Planning and Leadership Directly contribute to and lead aspects of the Province's strategic planning process to ensure the aims of the Province and hence the Charity are achieved and maintained. Represent the Charity with external organisations as and when required. Advise on any significant financial, governance and risk issues, making recommendations as appropriate. Provide clear and succinct papers to the Provincial and Team to advise on and improve operational management. Maintain professional relationships and meet regularly with the Charity's investment managers, bankers, auditors and other stakeholders Regularly review the investment portfolio and policy, and in conjunction with the investment managers, advise on changes to growth and income projections and their implications 2. Management of Financial processes and controls Review the established financial framework identifying any areas of risk Make recommendations to improve financial systems and controls to guide the Charity's financial decision-making. Manage the internal control system for the Provincial Fund and Communities by applying the systems and procedures stated in the current version of the Accounting and Procedures Manual putting forward any suggested amendments to those procedures for approval by the trustees. Oversee all accounts held by the Congregation including the Solidarity Mission Fund. Be responsible for the accounting procedures and key internal controls at Community and Provincial Fund level, to be able to assure the Provincial that the Charity's financial integrity is sound. Ensure all information is being recorded onto the Sage accounting system and that regular routine reports are provided by the finance officer Ensure that payroll information is recorded and processed accurately Liaising with the Senior Management Team and other budget holders, prepare and present the Charity's draft annual budget for discussion and approval by the Trustees Prepare quarterly management accounts for the Provincial Fund (to include a full reconciliation of investments to investment manager reports) and present these to the trustees together with a commentary and comparison to budget. Prepare the year end statutory accounts, liaise with the auditors over the annual audit thereof. Ensure the annual accounts, annual returns and other necessary filings are submitted to the Charity Commission as appropriate. Ensure all payments to HMRC and Pension providers are made in a timely way As required act as a signatory on community and Province bank accounts in a manner consistent with the Scheme of Delegation and bank mandates. Process, and authorise payments, including on-line banking and sign cheques as required for Community and Province level in accordance with the agreed Scheme of Delegation and bank mandates. Support Community Bursars and Finance Officer in Sturry. 3. Management and Employment of Staff in Harrow Wealdstone and on the Sturry site With the support of the Local Leader, legal and Human Resources Advisors, systematically review employment policies and recruitment procedures ensuring they are appropriate and meet current legislation and best practice. Review the current secretariat structure and make proposals to ensure that the support requirements and services needed by the Provincial and Trustees are met. As Required, to take minutes of key meetings and/or to organise this to be carried out by members of the secretariat. Visit the site in Sturry on a regular basis and work with the Care Manager on any issues that have financial and operational implications Liaise with the Care Manager regarding the Home's financial requirements and budget as necessary. Attend senior management team meetings Liaise with legal and Human Resources Advisor on employment and operational matters as necessary Manage the IT contract and make costed proposals for improvements and updating. Ensure the Provincial is fully informed and consulted on any operational changes to working arrangements to ensure the needs of the sisters remains the priority To provide advice and make proposals on finance matters including annual staff pay reviews making written proposals to the Trustees. Liaise directly with the Care Manager and Finance officer in the care home in Sturry and include them in budgetary planning. Liaise with Archivist as required on the Sturry site Consider and make proposals for new and updated finance and other technology and systems to improve services. 4. Management of Property Support the Provincial to establish and develop their community property maintenance plans. Liaise with Insurance providers to ensure cover provided is adequate and proportionate to risk Liaise with external contractors' property maintenance providers, appointed by the Trustees, to ensure work is to a good standard and that value for money is being achieved. Regularly review the contracts with external property maintenance providers. Share health and safety information with the Provincial and Leadership Team. 5. Safeguarding Manage the Safeguarding lead and ensure regular reports are provided Ensure safe recruitment processes are in place and that DBS checks and training are carried out and documented for all staff and sisters Work within the agreed safeguarding policy and action plan. Attend training as required 6. General (a) Undertake continuous professional development and training to ensure knowledge is kept up-to-date. (b) Ensure accountancy registration is maintained and practice is updated Person Specification for Finance and Operations Manager for The Congregation of Sisters of Our Lady of the Missions CIO A qualified accountant, ACCA, CIMA or equivalent with at least 5 years' experience of working at a senior management level. Experience of strategic planning and risk management. Knowledge of Investments & investment accounting. Understanding of regulatory compliance and the requirements of the Charity Commission. Experience of working with Auditors and Investment Partners. Ability to work under own initiative to broad agreed guidelines. Excellent communication skills and the ability to work across all levels of the organisation. Excellent organisational and time management skills with the ability to manage a heavy workload and deal with competing priorities. Strong communication skills with senior managers, trustees and staff. Confident practitioner who is able to contribute ideas and bring their experience to the benefit of the Charity. Flexible and adaptable approach to working hours and job requirements. Ability to present information and to explain financial processes and systems to non-finance colleagues. High level of proficiency with accounting software, such as Sage and lastly, Excellent IT skills. Demonstrates commitment to the Charity's mission.
May 11, 2026
Full time
Job Description Job Title: Finance and Operations Manager for the Sisters of Our Lady of the Missions (RNDM) Accountable to: Province Leadership Team and Trustees of the Charity Hours of Work: 32 hours per week (worked over 4 days) Remuneration: £56,216 (based on full-time rate of £65,000) Base: Harrow Wealdstone, North London and home working Please email for application form Role Summary: The Finance and Operations Manager is responsible for safeguarding the financial affairs of the province, under the direction of the province leader and her Team, according to congregation policy. Directives 86 . The postholder will, on behalf of the Provincial, be responsible for governance, operational management. planning, risk management, staff management and administration of the Charity's resources. They will work closely with other key staff including the Care Manager, Finance Officer/Bookkeeper, HR Advisor and external professionals. Key Responsibilities: 1. Strategic Planning and Leadership Directly contribute to and lead aspects of the Province's strategic planning process to ensure the aims of the Province and hence the Charity are achieved and maintained. Represent the Charity with external organisations as and when required. Advise on any significant financial, governance and risk issues, making recommendations as appropriate. Provide clear and succinct papers to the Provincial and Team to advise on and improve operational management. Maintain professional relationships and meet regularly with the Charity's investment managers, bankers, auditors and other stakeholders Regularly review the investment portfolio and policy, and in conjunction with the investment managers, advise on changes to growth and income projections and their implications 2. Management of Financial processes and controls Review the established financial framework identifying any areas of risk Make recommendations to improve financial systems and controls to guide the Charity's financial decision-making. Manage the internal control system for the Provincial Fund and Communities by applying the systems and procedures stated in the current version of the Accounting and Procedures Manual putting forward any suggested amendments to those procedures for approval by the trustees. Oversee all accounts held by the Congregation including the Solidarity Mission Fund. Be responsible for the accounting procedures and key internal controls at Community and Provincial Fund level, to be able to assure the Provincial that the Charity's financial integrity is sound. Ensure all information is being recorded onto the Sage accounting system and that regular routine reports are provided by the finance officer Ensure that payroll information is recorded and processed accurately Liaising with the Senior Management Team and other budget holders, prepare and present the Charity's draft annual budget for discussion and approval by the Trustees Prepare quarterly management accounts for the Provincial Fund (to include a full reconciliation of investments to investment manager reports) and present these to the trustees together with a commentary and comparison to budget. Prepare the year end statutory accounts, liaise with the auditors over the annual audit thereof. Ensure the annual accounts, annual returns and other necessary filings are submitted to the Charity Commission as appropriate. Ensure all payments to HMRC and Pension providers are made in a timely way As required act as a signatory on community and Province bank accounts in a manner consistent with the Scheme of Delegation and bank mandates. Process, and authorise payments, including on-line banking and sign cheques as required for Community and Province level in accordance with the agreed Scheme of Delegation and bank mandates. Support Community Bursars and Finance Officer in Sturry. 3. Management and Employment of Staff in Harrow Wealdstone and on the Sturry site With the support of the Local Leader, legal and Human Resources Advisors, systematically review employment policies and recruitment procedures ensuring they are appropriate and meet current legislation and best practice. Review the current secretariat structure and make proposals to ensure that the support requirements and services needed by the Provincial and Trustees are met. As Required, to take minutes of key meetings and/or to organise this to be carried out by members of the secretariat. Visit the site in Sturry on a regular basis and work with the Care Manager on any issues that have financial and operational implications Liaise with the Care Manager regarding the Home's financial requirements and budget as necessary. Attend senior management team meetings Liaise with legal and Human Resources Advisor on employment and operational matters as necessary Manage the IT contract and make costed proposals for improvements and updating. Ensure the Provincial is fully informed and consulted on any operational changes to working arrangements to ensure the needs of the sisters remains the priority To provide advice and make proposals on finance matters including annual staff pay reviews making written proposals to the Trustees. Liaise directly with the Care Manager and Finance officer in the care home in Sturry and include them in budgetary planning. Liaise with Archivist as required on the Sturry site Consider and make proposals for new and updated finance and other technology and systems to improve services. 4. Management of Property Support the Provincial to establish and develop their community property maintenance plans. Liaise with Insurance providers to ensure cover provided is adequate and proportionate to risk Liaise with external contractors' property maintenance providers, appointed by the Trustees, to ensure work is to a good standard and that value for money is being achieved. Regularly review the contracts with external property maintenance providers. Share health and safety information with the Provincial and Leadership Team. 5. Safeguarding Manage the Safeguarding lead and ensure regular reports are provided Ensure safe recruitment processes are in place and that DBS checks and training are carried out and documented for all staff and sisters Work within the agreed safeguarding policy and action plan. Attend training as required 6. General (a) Undertake continuous professional development and training to ensure knowledge is kept up-to-date. (b) Ensure accountancy registration is maintained and practice is updated Person Specification for Finance and Operations Manager for The Congregation of Sisters of Our Lady of the Missions CIO A qualified accountant, ACCA, CIMA or equivalent with at least 5 years' experience of working at a senior management level. Experience of strategic planning and risk management. Knowledge of Investments & investment accounting. Understanding of regulatory compliance and the requirements of the Charity Commission. Experience of working with Auditors and Investment Partners. Ability to work under own initiative to broad agreed guidelines. Excellent communication skills and the ability to work across all levels of the organisation. Excellent organisational and time management skills with the ability to manage a heavy workload and deal with competing priorities. Strong communication skills with senior managers, trustees and staff. Confident practitioner who is able to contribute ideas and bring their experience to the benefit of the Charity. Flexible and adaptable approach to working hours and job requirements. Ability to present information and to explain financial processes and systems to non-finance colleagues. High level of proficiency with accounting software, such as Sage and lastly, Excellent IT skills. Demonstrates commitment to the Charity's mission.
GXO Logistics
Operations Support Manager
GXO Logistics Doncaster, Yorkshire
Are you experienced in transport operations and ready to operate at a national, strategic level? Do you enjoy leading projects, improving processes and turning data into meaningful commercial outcomes? Looking for a role where you can influence how a large retail transport network operates end-to-end? GXO is currently seeking a talented and commercially minded Operations Support Manager to join our B&Q contract. This is a national role, reporting to the Account Director, where you will lead customer and operational projects, drive continuous improvement, and act as a central point of governance across the transport network. You'll work closely with operational leaders and the customer senior management team to ensure projects are designed, delivered and embedded successfully, with clear ownership, controls and measurable benefits. This is a full-time, permanent position. You'll work Monday to Friday, 37.5 hours per week, with up to 50% travel across the network. Flexibility is required, this is logistics after all! Pay, benefits and more: You'll be paid a salary of up to £50,000 per annum. The role also offers a company car or car allowance of £450 per calendar month. You'll receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You'll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year! What you'll do on a typical day: Lead and deliver customer and operational projects across the B&Q transport network, from solution design through to implementation and handover Establish and maintain robust project governance, controls and reporting throughout the project lifecycle Drive process improvement and continuous improvement methodologies across the operation Act as a single point of contact for accurate PI / CI reporting, tracking benefits, savings and governance Work closely with site operations and senior customer stakeholders to identify commercial opportunities and best practice Support delivery of a significant savings plan while influencing wider logistics cost and working capital performance What you need to succeed at GXO: Experience in a transport operational environment, preferably with project exposure Proven background delivering projects or change initiatives within logistics or supply chain Strong commercial awareness with the ability to analyse data and translate insight into action Confident stakeholder management skills, able to influence at all levels internally and externally Strong decision-making, accountability and change management capability Degree-level qualification (or equivalent); Project Management / PRINCE qualification desirable We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 11, 2026
Full time
Are you experienced in transport operations and ready to operate at a national, strategic level? Do you enjoy leading projects, improving processes and turning data into meaningful commercial outcomes? Looking for a role where you can influence how a large retail transport network operates end-to-end? GXO is currently seeking a talented and commercially minded Operations Support Manager to join our B&Q contract. This is a national role, reporting to the Account Director, where you will lead customer and operational projects, drive continuous improvement, and act as a central point of governance across the transport network. You'll work closely with operational leaders and the customer senior management team to ensure projects are designed, delivered and embedded successfully, with clear ownership, controls and measurable benefits. This is a full-time, permanent position. You'll work Monday to Friday, 37.5 hours per week, with up to 50% travel across the network. Flexibility is required, this is logistics after all! Pay, benefits and more: You'll be paid a salary of up to £50,000 per annum. The role also offers a company car or car allowance of £450 per calendar month. You'll receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You'll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year! What you'll do on a typical day: Lead and deliver customer and operational projects across the B&Q transport network, from solution design through to implementation and handover Establish and maintain robust project governance, controls and reporting throughout the project lifecycle Drive process improvement and continuous improvement methodologies across the operation Act as a single point of contact for accurate PI / CI reporting, tracking benefits, savings and governance Work closely with site operations and senior customer stakeholders to identify commercial opportunities and best practice Support delivery of a significant savings plan while influencing wider logistics cost and working capital performance What you need to succeed at GXO: Experience in a transport operational environment, preferably with project exposure Proven background delivering projects or change initiatives within logistics or supply chain Strong commercial awareness with the ability to analyse data and translate insight into action Confident stakeholder management skills, able to influence at all levels internally and externally Strong decision-making, accountability and change management capability Degree-level qualification (or equivalent); Project Management / PRINCE qualification desirable We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Quality Assurance Process Lead
Capital One Leicester, Leicestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Mactech Energy Group
Project Controls Manager - NI - Framatone
Mactech Energy Group
Job Title: Project Controls Manager - NI - Framatone Pay: £643.71 PAYE - £890.71 per day Umbrella Location: Based in our Suffolk or London office with hybrid working available Job ID: 1963 Vacancy Overview: Are you looking for a career which is rewarding, at the cutting edge of project development and where you can really make a difference? Come and join our expanding Sizewell C (SZC) team and work on click apply for full job details
May 11, 2026
Contractor
Job Title: Project Controls Manager - NI - Framatone Pay: £643.71 PAYE - £890.71 per day Umbrella Location: Based in our Suffolk or London office with hybrid working available Job ID: 1963 Vacancy Overview: Are you looking for a career which is rewarding, at the cutting edge of project development and where you can really make a difference? Come and join our expanding Sizewell C (SZC) team and work on click apply for full job details
Handle Recruitment
Financial Controller - Sports and Events
Handle Recruitment
Financial Controller - Sports and Events London Hybrid Working An exciting opportunity has arisen for an experienced Financial Controller to join a fast-growing, international brand experience and live events business. With international presence, this dynamic organisation delivers high-impact projects for global clients and is entering a key phase of growth and transformation. This is a pivotal, commercially focused role reporting directly to the Group Finance Director and CEO, offering real influence across the business. You will lead the finance function across multiple entities, drive financial performance, and play a key role in shaping strategic decisions. The Role As Financial Controller, you will take ownership of the finance function across four entities spanning three jurisdictions. You will be responsible for delivering accurate, timely financial reporting, while leading and developing a small team and partnering closely with senior stakeholders. This role blends technical excellence with commercial insight, ideal for someone who thrives in a fast-paced, project-driven environment. Key Responsibilities Financial Reporting & Control Lead the preparation of monthly, quarterly, and annual financial statements Oversee month-end and year-end close processes Ensure accuracy and integrity of financial records and the general ledger Maintain and enhance internal controls, processes, and financial policies Ensure compliance with relevant accounting standards Budgeting, Forecasting & Analysis Lead annual budgeting and rolling forecast processes Deliver insightful variance analysis and performance reporting Support strategic planning through financial modelling Monitor cash flow, working capital, and key financial metrics Compliance & Audit Act as the primary contact for external auditors Oversee statutory accounts preparation and regulatory filings Ensure compliance with tax and statutory requirements across jurisdictions Liaise with external advisors, banks, and regulatory bodies Commercial & Operational Finance Manage project margins and oversee revenue recognition Drive improvements in cash flow and financial controls Provide actionable insight to support decision-making Leadership & Stakeholder Management Lead, mentor, and develop a team of three direct reports Partner with senior leadership and department heads Build strong cross-functional relationships across the business Process Improvement & Projects Identify and implement process and system improvements Support ERP system implementation and finance transformation initiatives Drive automation and efficiency across the finance function About You You are a commercially minded, hands-on finance leader who enjoys working in a dynamic, fast-moving environment. You bring strong technical expertise alongside the ability to influence and partner with stakeholders across the business. Experience & Qualifications: Qualified accountant (ACCA, CIMA, ACA or equivalent) Background in practice with post-qualification industry experience Experience at Senior Finance Manager or junior Financial Controller level Industry experience within agency, events, marketing, or creative sectors is highly desirable Strong experience in financial reporting, tax, project accounting, revenue recognition, and budgeting Proven track record managing audits and statutory reporting Skills & Competencies: Strong analytical and problem-solving ability High attention to detail and accuracy Excellent leadership and team management skills Confident communicator with strong stakeholder management Able to operate effectively under pressure and to tight deadlines Advanced Excel skills; experience with Sage50 and ERP systems Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
May 11, 2026
Full time
Financial Controller - Sports and Events London Hybrid Working An exciting opportunity has arisen for an experienced Financial Controller to join a fast-growing, international brand experience and live events business. With international presence, this dynamic organisation delivers high-impact projects for global clients and is entering a key phase of growth and transformation. This is a pivotal, commercially focused role reporting directly to the Group Finance Director and CEO, offering real influence across the business. You will lead the finance function across multiple entities, drive financial performance, and play a key role in shaping strategic decisions. The Role As Financial Controller, you will take ownership of the finance function across four entities spanning three jurisdictions. You will be responsible for delivering accurate, timely financial reporting, while leading and developing a small team and partnering closely with senior stakeholders. This role blends technical excellence with commercial insight, ideal for someone who thrives in a fast-paced, project-driven environment. Key Responsibilities Financial Reporting & Control Lead the preparation of monthly, quarterly, and annual financial statements Oversee month-end and year-end close processes Ensure accuracy and integrity of financial records and the general ledger Maintain and enhance internal controls, processes, and financial policies Ensure compliance with relevant accounting standards Budgeting, Forecasting & Analysis Lead annual budgeting and rolling forecast processes Deliver insightful variance analysis and performance reporting Support strategic planning through financial modelling Monitor cash flow, working capital, and key financial metrics Compliance & Audit Act as the primary contact for external auditors Oversee statutory accounts preparation and regulatory filings Ensure compliance with tax and statutory requirements across jurisdictions Liaise with external advisors, banks, and regulatory bodies Commercial & Operational Finance Manage project margins and oversee revenue recognition Drive improvements in cash flow and financial controls Provide actionable insight to support decision-making Leadership & Stakeholder Management Lead, mentor, and develop a team of three direct reports Partner with senior leadership and department heads Build strong cross-functional relationships across the business Process Improvement & Projects Identify and implement process and system improvements Support ERP system implementation and finance transformation initiatives Drive automation and efficiency across the finance function About You You are a commercially minded, hands-on finance leader who enjoys working in a dynamic, fast-moving environment. You bring strong technical expertise alongside the ability to influence and partner with stakeholders across the business. Experience & Qualifications: Qualified accountant (ACCA, CIMA, ACA or equivalent) Background in practice with post-qualification industry experience Experience at Senior Finance Manager or junior Financial Controller level Industry experience within agency, events, marketing, or creative sectors is highly desirable Strong experience in financial reporting, tax, project accounting, revenue recognition, and budgeting Proven track record managing audits and statutory reporting Skills & Competencies: Strong analytical and problem-solving ability High attention to detail and accuracy Excellent leadership and team management skills Confident communicator with strong stakeholder management Able to operate effectively under pressure and to tight deadlines Advanced Excel skills; experience with Sage50 and ERP systems Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Hays Specialist Recruitment Limited
Business Transformation Project Manager
Hays Specialist Recruitment Limited Cardiff, South Glamorgan
A job opportunity has arisen for a Business Transformation Project Manager / Transformation Project Manager / Junior Business Transformation Project Manager to join a highly established and rapidly expanding organisation that is based near Cardiff. This role will initially be a fixed-term-contract for 12 months, with the possibility to become permanent after this period.The Project Manager will play a key role in driving the organisation's growth and transformation strategic priorities. You will ensure that all projects and programmes have sufficient processes and governance, whilst liaising with a range of key stakeholders (both internal and external stakeholders.)The Project Manager will support the programme and project leads in defining the strategy, translating the strategy into the Transformation programme, defining the scope and objectives of projects, financial business cases, KPIs and the setup of the execution plan. You will also help to ensure the execution through robust processes and governance, identification of risks and the tracking of programme process. You will support analysis and the presentation of business cases to senior leadership teams where required.The successful candidate should be able to demonstrate the following: Project Management experience Experience of delivering continuous improvement / business change / business transformation projects Knowledge of project controls, management, and governance Excellent stakeholder management and communication skills MS Office suite knowledge Experience with change management practice is desirable, as is a degree or similar further education qualification This position offers a great working environment, excellent scope for career progression plus a benefits package that includes: 25 days annual leave plus bank holidays Pension scheme Annual pay reviews Life assurance plan Free on-site car parking Discounted gym membership Subsidised onsite canteen Onsite occupational health service Local discounts Salary sacrifice schemes (includes cycle to work schemes, car lease schemes, and computer schemes) Health cash plan If you would like to discuss this position in more detail, please apply with an updated CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 11, 2026
Full time
A job opportunity has arisen for a Business Transformation Project Manager / Transformation Project Manager / Junior Business Transformation Project Manager to join a highly established and rapidly expanding organisation that is based near Cardiff. This role will initially be a fixed-term-contract for 12 months, with the possibility to become permanent after this period.The Project Manager will play a key role in driving the organisation's growth and transformation strategic priorities. You will ensure that all projects and programmes have sufficient processes and governance, whilst liaising with a range of key stakeholders (both internal and external stakeholders.)The Project Manager will support the programme and project leads in defining the strategy, translating the strategy into the Transformation programme, defining the scope and objectives of projects, financial business cases, KPIs and the setup of the execution plan. You will also help to ensure the execution through robust processes and governance, identification of risks and the tracking of programme process. You will support analysis and the presentation of business cases to senior leadership teams where required.The successful candidate should be able to demonstrate the following: Project Management experience Experience of delivering continuous improvement / business change / business transformation projects Knowledge of project controls, management, and governance Excellent stakeholder management and communication skills MS Office suite knowledge Experience with change management practice is desirable, as is a degree or similar further education qualification This position offers a great working environment, excellent scope for career progression plus a benefits package that includes: 25 days annual leave plus bank holidays Pension scheme Annual pay reviews Life assurance plan Free on-site car parking Discounted gym membership Subsidised onsite canteen Onsite occupational health service Local discounts Salary sacrifice schemes (includes cycle to work schemes, car lease schemes, and computer schemes) Health cash plan If you would like to discuss this position in more detail, please apply with an updated CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Quality Assurance Process Lead
Capital One Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Quality Assurance Process Lead
Capital One Loughborough, Leicestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Michael Page Finance
Programme Manager
Michael Page Finance
We are seeking a Programme Manager to lead and manage strategic initiatives within the business services industry. This temporary role requires expertise in delivering consultancy, strategy, and change projects effectively while ensuring client satisfaction. Client Details Our client is a large, well established UK organisation headquartered in Birmingham, and a growing national footprint. Operating in a fast moving SaaS environment, the organisation delivers technology enabled solutions to a broad customer base and is focused on continued growth, scalability and operational maturity. The business is seeking an experienced Programme Manager to help define, shape and deliver this strategically critical initiative. Reporting directly to the Chief Finance Officer, the role will take ownership of a key pillar of the transformation agenda, coordinating a portfolio of interdependent, finance sponsored projects focused on internal growth, systems improvement and scalable change. Operating within a fast paced SaaS environment, this is a high visibility assignment requiring strong programme level governance, stakeholder management and the ability to bring structure to an early stage programme. Description Own and govern a portfolio of multiple, concurrent transformation projects, ensuring effective planning, execution and management of interdependencies Establish and chair programme governance forums, providing clear reporting on status, risks, metrics, decisions and change Work closely with project leads to embed consistent controls, reporting and delivery discipline Ensure each work stream has a robust change and adoption approach, spanning people, process and systems Partner with internal OCM, L&D and Communications teams to deliver impact led, persona based change and communications Identify, manage, mitigate or escalate programme risks and issues relating to delivery, cost, timelines, tools and resources Track and present baselines, benchmarks and outcomes, ensuring benefits realisation is visible and measurable Complete post project retrospectives to drive continuous improvement Act as a trusted partner to senior finance leaders, executives and transformation sponsors across the organisation Profile You will be a senior Programme Manager with a strong track record of delivering complex transformation initiatives within technology led or SaaS organisations. You will bring: Experience leading multi project, high visibility programmes, ideally in PE backed environments Strong exposure to systems and tool implementation and process led transformation Confidence working in ambiguity, helping define and structure programmes that are not yet fully formed Excellent stakeholder management skills, particularly with senior finance and executive sponsors A delivery driven, structured but pragmatic approach, able to operate at pace Strong analytical, communication and decision making capability Programme/project management certification (PRINCE2, PMI or equivalent preferred) Organisational Change Management experience (PROSCI or equivalent preferred) Job Offer Competitive daily rate based on experience. Opportunity to work in a reputable organisation within the business services industry. Collaborative and professional work environment. Chance to lead impactful projects in the consultancy, strategy, and change space. If you are an experienced Programme Manager ready to take on this exciting role, apply now to join a dynamic team and make a meaningful impact.
May 11, 2026
Contractor
We are seeking a Programme Manager to lead and manage strategic initiatives within the business services industry. This temporary role requires expertise in delivering consultancy, strategy, and change projects effectively while ensuring client satisfaction. Client Details Our client is a large, well established UK organisation headquartered in Birmingham, and a growing national footprint. Operating in a fast moving SaaS environment, the organisation delivers technology enabled solutions to a broad customer base and is focused on continued growth, scalability and operational maturity. The business is seeking an experienced Programme Manager to help define, shape and deliver this strategically critical initiative. Reporting directly to the Chief Finance Officer, the role will take ownership of a key pillar of the transformation agenda, coordinating a portfolio of interdependent, finance sponsored projects focused on internal growth, systems improvement and scalable change. Operating within a fast paced SaaS environment, this is a high visibility assignment requiring strong programme level governance, stakeholder management and the ability to bring structure to an early stage programme. Description Own and govern a portfolio of multiple, concurrent transformation projects, ensuring effective planning, execution and management of interdependencies Establish and chair programme governance forums, providing clear reporting on status, risks, metrics, decisions and change Work closely with project leads to embed consistent controls, reporting and delivery discipline Ensure each work stream has a robust change and adoption approach, spanning people, process and systems Partner with internal OCM, L&D and Communications teams to deliver impact led, persona based change and communications Identify, manage, mitigate or escalate programme risks and issues relating to delivery, cost, timelines, tools and resources Track and present baselines, benchmarks and outcomes, ensuring benefits realisation is visible and measurable Complete post project retrospectives to drive continuous improvement Act as a trusted partner to senior finance leaders, executives and transformation sponsors across the organisation Profile You will be a senior Programme Manager with a strong track record of delivering complex transformation initiatives within technology led or SaaS organisations. You will bring: Experience leading multi project, high visibility programmes, ideally in PE backed environments Strong exposure to systems and tool implementation and process led transformation Confidence working in ambiguity, helping define and structure programmes that are not yet fully formed Excellent stakeholder management skills, particularly with senior finance and executive sponsors A delivery driven, structured but pragmatic approach, able to operate at pace Strong analytical, communication and decision making capability Programme/project management certification (PRINCE2, PMI or equivalent preferred) Organisational Change Management experience (PROSCI or equivalent preferred) Job Offer Competitive daily rate based on experience. Opportunity to work in a reputable organisation within the business services industry. Collaborative and professional work environment. Chance to lead impactful projects in the consultancy, strategy, and change space. If you are an experienced Programme Manager ready to take on this exciting role, apply now to join a dynamic team and make a meaningful impact.
Thames Water
Payroll SME
Thames Water Reading, Berkshire
We are seeking an experienced Payroll SME. This role is responsible for providing expert-level knowledge and guidance on all aspects of payroll processing, compliance, and systems. The Payroll SME will ensure accurate and timely payroll delivery, act as a key resource for complex payroll-related queries and projects as well as support on a project to implement new software. What you'll be doing as a Payroll SME Supporting the delivery of a major HR and payroll system upgrade, ensuring seamless transition and minimal business disruption. Completing the in-house monthly internal payroll activities, adhering to internal and external compliance and controls. Working with the wider payroll team to ensure accurate end-to-end payroll processing for employees. Provide training to the Payroll HR Coordinators on payroll processes and the wider People Services Team when processes are created or changed. Work with internal and external stakeholders to complete a change impact assessment before making improvements. Support internal and external audits by providing required payroll data and documentation and answering queries. Prioritising and completing incoming work, handling highly confidential information with integrity. Ensuring policies and processes are up to date and working with Pay and Benefits Manager to ensure changes affecting payroll are enacted, communicated to the wider team and associated documentation updated. Base location: Hybrid - Reading. Working hours: 36 hours, Monday to Friday. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Extensive experience working in a large UK Payroll team. Experience in using payroll systems. Excellent communication and customer service skills. Attention to detail and accuracy. Additional skills and experiences would be great to have/bring: Certificate in Payroll Practice. Chartered Institute of Personnel Development (CIPD) or equivalent professional qualification or HR knowledge. BA in Accounting, Finance, Human Resources. Experience of Success Factors. What's in it for you? Competitive salary up to £45,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 11, 2026
Full time
We are seeking an experienced Payroll SME. This role is responsible for providing expert-level knowledge and guidance on all aspects of payroll processing, compliance, and systems. The Payroll SME will ensure accurate and timely payroll delivery, act as a key resource for complex payroll-related queries and projects as well as support on a project to implement new software. What you'll be doing as a Payroll SME Supporting the delivery of a major HR and payroll system upgrade, ensuring seamless transition and minimal business disruption. Completing the in-house monthly internal payroll activities, adhering to internal and external compliance and controls. Working with the wider payroll team to ensure accurate end-to-end payroll processing for employees. Provide training to the Payroll HR Coordinators on payroll processes and the wider People Services Team when processes are created or changed. Work with internal and external stakeholders to complete a change impact assessment before making improvements. Support internal and external audits by providing required payroll data and documentation and answering queries. Prioritising and completing incoming work, handling highly confidential information with integrity. Ensuring policies and processes are up to date and working with Pay and Benefits Manager to ensure changes affecting payroll are enacted, communicated to the wider team and associated documentation updated. Base location: Hybrid - Reading. Working hours: 36 hours, Monday to Friday. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Extensive experience working in a large UK Payroll team. Experience in using payroll systems. Excellent communication and customer service skills. Attention to detail and accuracy. Additional skills and experiences would be great to have/bring: Certificate in Payroll Practice. Chartered Institute of Personnel Development (CIPD) or equivalent professional qualification or HR knowledge. BA in Accounting, Finance, Human Resources. Experience of Success Factors. What's in it for you? Competitive salary up to £45,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Quality Assurance Process Lead
Capital One Derby, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Matchtech
Global Logistics Manager
Matchtech
Global Logistics Manager Global Supply Chain International Freight & Trade Compliance An established international organisation is seeking a Global Logistics Manager to lead its import and export logistics operations across a global network. This is a senior, hands-on leadership role within the global supply chain function, with responsibility for managing international freight operations and driving efficiency, compliance, and continuous improvement. The Role The Global Logistics Manager will have full responsibility for overseeing day-to-day import and export shipping activities across sea freight, air freight, road, and courier networks. The role is critical in ensuring products are shipped on time, in full, and in compliance with international trade regulations and internal policies. Working closely with suppliers, freight forwarders, customs brokers, and logistics partners, you will develop and execute global freight strategies that improve delivery performance, optimise cost, and strengthen operational resilience. Key Responsibilities Develop and implement global logistics and freight strategies to improve service levels, delivery performance, and cost effectiveness Manage international import and export shipments across air, sea, road, and courier channels Ensure full compliance with global customs regulations, export controls, and international trade requirements Oversee the accuracy and preparation of shipping documentation including invoices, packing lists, certificates of origin, and customs declarations Build and manage strong relationships with freight forwarders, carriers, customs brokers, and third-party logistics providers Negotiate freight rates and service agreements to secure competitive pricing and reliable service Monitor logistics performance using KPIs covering cost, transit time, service levels, and customs clearance Analyse operational data to identify process improvements, cost savings, and efficiency gains Lead, coach, and develop the logistics and shipping team to drive performance and compliance awareness Stay up to date with global logistics trends, trade regulations, and best practice About You You will be an experienced international logistics professional with strong leadership capability and a deep understanding of global trade and freight operations. Essential experience: Degree qualified in Supply Chain, Logistics, Business, or a related discipline 5+ years' experience in international logistics, freight forwarding, or shipping management Strong knowledge of import and export processes, customs regulations, and trade compliance Experience managing air and sea freight operations across multiple regions Proven ability to analyse data and make informed, commercial decisions Excellent communication skills with the ability to influence internal and external stakeholders Highly organised, detail-focused, and effective under pressure Desirable: Experience using logistics management systems, freight platforms, or ERP solutions Exposure to project management methodologies Professional certifications such as CILT, APICS, or CSCP Key Skills Global freight and logistics management Trade compliance and customs regulations Supplier and third-party vendor management Freight negotiation and cost control Supply chain optimisation and logistics planning Team leadership and operational management Performance monitoring and KPI reporting Why Apply? This is a high-impact role offering ownership of global logistics operations within a complex, international supply chain. You will have the opportunity to shape logistics strategy, lead teams, and drive measurable improvements across cost, service, and compliance. If you are a senior logistics professional looking to take the next step in a global role, we would welcome your application.
May 11, 2026
Full time
Global Logistics Manager Global Supply Chain International Freight & Trade Compliance An established international organisation is seeking a Global Logistics Manager to lead its import and export logistics operations across a global network. This is a senior, hands-on leadership role within the global supply chain function, with responsibility for managing international freight operations and driving efficiency, compliance, and continuous improvement. The Role The Global Logistics Manager will have full responsibility for overseeing day-to-day import and export shipping activities across sea freight, air freight, road, and courier networks. The role is critical in ensuring products are shipped on time, in full, and in compliance with international trade regulations and internal policies. Working closely with suppliers, freight forwarders, customs brokers, and logistics partners, you will develop and execute global freight strategies that improve delivery performance, optimise cost, and strengthen operational resilience. Key Responsibilities Develop and implement global logistics and freight strategies to improve service levels, delivery performance, and cost effectiveness Manage international import and export shipments across air, sea, road, and courier channels Ensure full compliance with global customs regulations, export controls, and international trade requirements Oversee the accuracy and preparation of shipping documentation including invoices, packing lists, certificates of origin, and customs declarations Build and manage strong relationships with freight forwarders, carriers, customs brokers, and third-party logistics providers Negotiate freight rates and service agreements to secure competitive pricing and reliable service Monitor logistics performance using KPIs covering cost, transit time, service levels, and customs clearance Analyse operational data to identify process improvements, cost savings, and efficiency gains Lead, coach, and develop the logistics and shipping team to drive performance and compliance awareness Stay up to date with global logistics trends, trade regulations, and best practice About You You will be an experienced international logistics professional with strong leadership capability and a deep understanding of global trade and freight operations. Essential experience: Degree qualified in Supply Chain, Logistics, Business, or a related discipline 5+ years' experience in international logistics, freight forwarding, or shipping management Strong knowledge of import and export processes, customs regulations, and trade compliance Experience managing air and sea freight operations across multiple regions Proven ability to analyse data and make informed, commercial decisions Excellent communication skills with the ability to influence internal and external stakeholders Highly organised, detail-focused, and effective under pressure Desirable: Experience using logistics management systems, freight platforms, or ERP solutions Exposure to project management methodologies Professional certifications such as CILT, APICS, or CSCP Key Skills Global freight and logistics management Trade compliance and customs regulations Supplier and third-party vendor management Freight negotiation and cost control Supply chain optimisation and logistics planning Team leadership and operational management Performance monitoring and KPI reporting Why Apply? This is a high-impact role offering ownership of global logistics operations within a complex, international supply chain. You will have the opportunity to shape logistics strategy, lead teams, and drive measurable improvements across cost, service, and compliance. If you are a senior logistics professional looking to take the next step in a global role, we would welcome your application.

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