Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things Bright Key requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 11, 2026
Full time
Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things Bright Key requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Your Company: NET Recruit are searching for a Senior Property & Liability Underwriter to join a highly regarded insurance organisation in a hybrid role, with attendance required in a London office. The business is continuing to invest in its underwriting capabilities and digital trading platforms, offering the successful candidate the opportunity to contribute directly to portfolio development, underwriting performance and product innovation within a collaborative and forward-thinking team. Your Role and Responsibilities: While in this position your duties may include but will not be limited to: Supporting the Portfolio Underwriter Manager for Property & Liability in delivering underwriting strategy and operational objectives Making sound underwriting decisions within delegated authority in line with appetite, guidelines and profitability targets Underwriting SME to mid-market Property & Casualty risks including Commercial Combined, Property Owners and Shop Package products Managing and responding to online underwriting referrals, assessing risks and providing commercially balanced decisions Acting as a referral point for the underwriting team and supporting colleagues with complex cases outside their authority Developing and maintaining strong broker and client relationships to support sustainable portfolio growth Working with Broker Development Managers to identify new broker opportunities, schemes and facilities Supporting the development and optimisation of eTrade products by analysing referral, conversion and decline rates Assisting with the management of digital delegated authorities and online underwriting platforms Monitoring portfolio performance through data analysis and management information to identify trends and opportunities Producing regular reports on new business, renewals, quotability and conversion metrics, including improvement recommendations Liaising with claims teams on complex cases requiring underwriting input Supporting policy wording development and maintaining endorsements in line with market and regulatory changes Collaborating with actuaries and internal stakeholders to support pricing, governance and portfolio performance Ensuring underwriting activity complies with regulatory requirements, company policies and governance frameworks What You Will Need To Apply: Please apply ONLY if you meet the following criteria: Strong underwriting experience within Property & Casualty insurance, ideally SME to mid-market risks Good knowledge of the London insurance market and commercial general insurance products such as Commercial Combined or Property Owners Experience working with eTrade platforms and digital underwriting environments Ability to analyse underwriting data including conversion rates, referrals and portfolio performance Understanding of how data supports automated underwriting and digital trading processes Strong analytical, problem-solving and decision-making capabilities Excellent communication skills with the ability to build strong broker and stakeholder relationships High attention to detail with strong commercial awareness Advanced Microsoft Excel skills and confidence working with underwriting data Experience with delegated authority management would be advantageous Proactive and commercially minded with the ability to influence and support business growth Progress toward ACII qualifications would be beneficial but not essential What You Will Get In Return: This role provides the opportunity to play a key part in the development and growth of a Property & Liability underwriting portfolio within a progressive and technology-driven insurance environment. The successful individual will work closely with experienced underwriting leaders while gaining exposure to digital trading platforms, portfolio analytics and product development initiatives. The business is offering a highly competitive salary of up to £70,000 dependent on experience, alongside an attractive wider benefits package and flexible hybrid working arrangement. In addition, employees benefit from a supportive and collaborative culture, strong diversity and inclusion initiatives, wellbeing and mental health support programmes, employer-supported volunteering opportunities, flexible working arrangements and continuous professional development including study support for insurance qualifications.To express interest in this role and have a confidential chat, please reach out to: Alexander Booth - Talent Acquisition Specialist M: E:
Mar 10, 2026
Full time
Your Company: NET Recruit are searching for a Senior Property & Liability Underwriter to join a highly regarded insurance organisation in a hybrid role, with attendance required in a London office. The business is continuing to invest in its underwriting capabilities and digital trading platforms, offering the successful candidate the opportunity to contribute directly to portfolio development, underwriting performance and product innovation within a collaborative and forward-thinking team. Your Role and Responsibilities: While in this position your duties may include but will not be limited to: Supporting the Portfolio Underwriter Manager for Property & Liability in delivering underwriting strategy and operational objectives Making sound underwriting decisions within delegated authority in line with appetite, guidelines and profitability targets Underwriting SME to mid-market Property & Casualty risks including Commercial Combined, Property Owners and Shop Package products Managing and responding to online underwriting referrals, assessing risks and providing commercially balanced decisions Acting as a referral point for the underwriting team and supporting colleagues with complex cases outside their authority Developing and maintaining strong broker and client relationships to support sustainable portfolio growth Working with Broker Development Managers to identify new broker opportunities, schemes and facilities Supporting the development and optimisation of eTrade products by analysing referral, conversion and decline rates Assisting with the management of digital delegated authorities and online underwriting platforms Monitoring portfolio performance through data analysis and management information to identify trends and opportunities Producing regular reports on new business, renewals, quotability and conversion metrics, including improvement recommendations Liaising with claims teams on complex cases requiring underwriting input Supporting policy wording development and maintaining endorsements in line with market and regulatory changes Collaborating with actuaries and internal stakeholders to support pricing, governance and portfolio performance Ensuring underwriting activity complies with regulatory requirements, company policies and governance frameworks What You Will Need To Apply: Please apply ONLY if you meet the following criteria: Strong underwriting experience within Property & Casualty insurance, ideally SME to mid-market risks Good knowledge of the London insurance market and commercial general insurance products such as Commercial Combined or Property Owners Experience working with eTrade platforms and digital underwriting environments Ability to analyse underwriting data including conversion rates, referrals and portfolio performance Understanding of how data supports automated underwriting and digital trading processes Strong analytical, problem-solving and decision-making capabilities Excellent communication skills with the ability to build strong broker and stakeholder relationships High attention to detail with strong commercial awareness Advanced Microsoft Excel skills and confidence working with underwriting data Experience with delegated authority management would be advantageous Proactive and commercially minded with the ability to influence and support business growth Progress toward ACII qualifications would be beneficial but not essential What You Will Get In Return: This role provides the opportunity to play a key part in the development and growth of a Property & Liability underwriting portfolio within a progressive and technology-driven insurance environment. The successful individual will work closely with experienced underwriting leaders while gaining exposure to digital trading platforms, portfolio analytics and product development initiatives. The business is offering a highly competitive salary of up to £70,000 dependent on experience, alongside an attractive wider benefits package and flexible hybrid working arrangement. In addition, employees benefit from a supportive and collaborative culture, strong diversity and inclusion initiatives, wellbeing and mental health support programmes, employer-supported volunteering opportunities, flexible working arrangements and continuous professional development including study support for insurance qualifications.To express interest in this role and have a confidential chat, please reach out to: Alexander Booth - Talent Acquisition Specialist M: E:
Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You'll have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to deliver business objectives. Commercially aware, being analytical and use financial knowledge to bring an innovative approach to property solutions. Self-motivated and results focussed to meet budget requirements with trust. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Mar 10, 2026
Full time
Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You'll have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to deliver business objectives. Commercially aware, being analytical and use financial knowledge to bring an innovative approach to property solutions. Self-motivated and results focussed to meet budget requirements with trust. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parkingSubsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year About the role This is an exciting opportunity to work across an interesting and diverse portfolio within the aviation industry, which includes 5 terminals, cargo sheds, residential and rural properties, extending to over 750 leases across Manchester, East Midlands and London Stansted Airport. In this role you will be responsible for the day to day management of various properties across MAG, carrying out c100 lease events of rent reviews, lease renewals, lettings with rental values up to £100,000, and also support on higher value properties. You will implement asset management plans by letting void space, together with completing rent reviews and lease renewals. You will maintain good relationships with tenants and manage their enquiries. You will also support our Head of Investment Assets and our Head of Terminal Property at both MAN & STN working to their Asset Management strategies to maximise both rental income and capital values. What will make you successful in this role? To be successful in this role you will ideally be RICS qualified (or equivalent) with 3+ years in commerical property Management. You will have excellent knowledge of industry standards of process and procedures including quality assurance requirements together with technical expertise. You will be commercially and financially astute with experience of the industrial and office property markets. You will have the ability to influence and negotiate to achieve the most beneficial outcome to MAG with lease contract negotiations, with proven experience communicating effectively at various levels up and down an organisation in a style appropriate to the audience. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
Mar 10, 2026
Full time
Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parkingSubsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year About the role This is an exciting opportunity to work across an interesting and diverse portfolio within the aviation industry, which includes 5 terminals, cargo sheds, residential and rural properties, extending to over 750 leases across Manchester, East Midlands and London Stansted Airport. In this role you will be responsible for the day to day management of various properties across MAG, carrying out c100 lease events of rent reviews, lease renewals, lettings with rental values up to £100,000, and also support on higher value properties. You will implement asset management plans by letting void space, together with completing rent reviews and lease renewals. You will maintain good relationships with tenants and manage their enquiries. You will also support our Head of Investment Assets and our Head of Terminal Property at both MAN & STN working to their Asset Management strategies to maximise both rental income and capital values. What will make you successful in this role? To be successful in this role you will ideally be RICS qualified (or equivalent) with 3+ years in commerical property Management. You will have excellent knowledge of industry standards of process and procedures including quality assurance requirements together with technical expertise. You will be commercially and financially astute with experience of the industrial and office property markets. You will have the ability to influence and negotiate to achieve the most beneficial outcome to MAG with lease contract negotiations, with proven experience communicating effectively at various levels up and down an organisation in a style appropriate to the audience. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
If you are a Corporate Account Manager who takes pride in looking after serious clients properly, not just pushing renewals through a system, this will feel different. This Account Manager position sits within a well established corporate insurance team handling complex, multi class programmes. The portfolio is stable, the clients are credible and the expectation is quality rather than volume. The name behind the role is one of the strongest in the UK insurance market, but the appointment is confidential. What matters is the platform, the market access and the backing you will have when dealing with demanding corporate buyers. As an Account Manager, you will play a central role in protecting and developing a book of corporate insurance clients. This is not a call centre environment. It is relationship led insurance work with proper technical depth. The working model is hybrid. You will have flexibility, but you will also be part of a visible, collaborative insurance team. You will not be left isolated at home with no support. What you will be doing: Managing a portfolio of corporate insurance clients across multiple sectors Handling renewals from strategy through to placement Liaising closely with insurers to secure competitive terms Supporting senior Account Directors with large, complex programmes Acting as a day to day contact for clients, providing confident technical advice Identifying opportunities to strengthen and expand existing relationships The expectation is that you understand corporate insurance. You know how programmes are structured, how insurers think and how to balance commercial pressure with proper risk advice. What you will bring: Experience as an Account Manager within the corporate insurance market Strong technical knowledge across core commercial insurance classes Confidence dealing with finance directors, risk managers and business owners A steady, organised approach to managing competing priorities A long term mindset. This team values consistency and professionalism This Account Manager role will suit someone who has built a solid reputation in insurance and now wants a platform that matches their ambition. You may be comfortable where you are. Many good insurance professionals are. But if you feel capable of handling more complex clients, with stronger insurer relationships behind you, this is worth exploring. What is on offer: Competitive salary aligned to corporate insurance experience Annual bonus structure Hybrid working model Comprehensive benefits package Clear progression towards senior Account Manager or Account Director level Corporate insurance is not transactional. It is about trust, credibility and detail. This Account Manager opportunity gives you the space to operate properly, with the backing of a major insurance broker. If you are an Account Manager in the insurance market who would consider a discreet conversation, I am happy to talk in confidence.
Mar 10, 2026
Full time
If you are a Corporate Account Manager who takes pride in looking after serious clients properly, not just pushing renewals through a system, this will feel different. This Account Manager position sits within a well established corporate insurance team handling complex, multi class programmes. The portfolio is stable, the clients are credible and the expectation is quality rather than volume. The name behind the role is one of the strongest in the UK insurance market, but the appointment is confidential. What matters is the platform, the market access and the backing you will have when dealing with demanding corporate buyers. As an Account Manager, you will play a central role in protecting and developing a book of corporate insurance clients. This is not a call centre environment. It is relationship led insurance work with proper technical depth. The working model is hybrid. You will have flexibility, but you will also be part of a visible, collaborative insurance team. You will not be left isolated at home with no support. What you will be doing: Managing a portfolio of corporate insurance clients across multiple sectors Handling renewals from strategy through to placement Liaising closely with insurers to secure competitive terms Supporting senior Account Directors with large, complex programmes Acting as a day to day contact for clients, providing confident technical advice Identifying opportunities to strengthen and expand existing relationships The expectation is that you understand corporate insurance. You know how programmes are structured, how insurers think and how to balance commercial pressure with proper risk advice. What you will bring: Experience as an Account Manager within the corporate insurance market Strong technical knowledge across core commercial insurance classes Confidence dealing with finance directors, risk managers and business owners A steady, organised approach to managing competing priorities A long term mindset. This team values consistency and professionalism This Account Manager role will suit someone who has built a solid reputation in insurance and now wants a platform that matches their ambition. You may be comfortable where you are. Many good insurance professionals are. But if you feel capable of handling more complex clients, with stronger insurer relationships behind you, this is worth exploring. What is on offer: Competitive salary aligned to corporate insurance experience Annual bonus structure Hybrid working model Comprehensive benefits package Clear progression towards senior Account Manager or Account Director level Corporate insurance is not transactional. It is about trust, credibility and detail. This Account Manager opportunity gives you the space to operate properly, with the backing of a major insurance broker. If you are an Account Manager in the insurance market who would consider a discreet conversation, I am happy to talk in confidence.
If you are an Account Handler with Real Estate experience and you enjoy the structure and detail behind large property portfolios, this is the type of role that strengthens your long term position in the insurance market. This opportunity sits within a specialist Real Estate team in Manchester, operating under a well known global insurance broker. The appointment is confidential. What matters is the scale of clients, the technical depth and the market access you will have. As an Account Handler in Manchester, you will work on property owners, developers and managing agent portfolios. These are structured insurance programmes with layered placements and significant sums insured. The work is technical, varied and commercially important. The Manchester office works on a hybrid basis. You will have flexibility to work from home while remaining connected to a collaborative, experienced insurance team. For many insurance professionals in Manchester, that balance is key. What you will be doing: Managing renewals for a portfolio of Real Estate insurance clients Preparing detailed market presentations for property portfolios Negotiating terms with insurers across property and liability classes Handling complex mid term adjustments across multi site schedules Supporting senior colleagues on larger, strategic Real Estate accounts Acting as a day to day contact for clients and insurers As an Account Handler in this environment, you will be expected to understand how Real Estate insurance programmes are structured. Accuracy, commercial awareness and insurer dialogue are central to the role. What you will bring: Experience as an Account Handler within commercial or Real Estate insurance Strong knowledge of property owners insurance and associated covers Confidence dealing directly with insurers and professional clients A methodical, organised approach during busy renewal periods A stable background within the insurance market Many experienced insurance professionals in Manchester have built long tenure with their current broker. That caution is understood. This move is about deeper exposure to complex Real Estate insurance work within a respected platform. What is on offer: Salary up to £45,000 depending on experience Hybrid working model in Manchester Exposure to significant Real Estate insurance programmes Clear progression towards Senior Account Handler Comprehensive benefits package Real Estate remains a cornerstone of the commercial insurance sector. Developing specialist expertise in this area strengthens your long term career resilience. If you are an Account Handler in Manchester with Real Estate insurance experience and would consider a discreet conversation, I am happy to speak in confidence.
Mar 09, 2026
Full time
If you are an Account Handler with Real Estate experience and you enjoy the structure and detail behind large property portfolios, this is the type of role that strengthens your long term position in the insurance market. This opportunity sits within a specialist Real Estate team in Manchester, operating under a well known global insurance broker. The appointment is confidential. What matters is the scale of clients, the technical depth and the market access you will have. As an Account Handler in Manchester, you will work on property owners, developers and managing agent portfolios. These are structured insurance programmes with layered placements and significant sums insured. The work is technical, varied and commercially important. The Manchester office works on a hybrid basis. You will have flexibility to work from home while remaining connected to a collaborative, experienced insurance team. For many insurance professionals in Manchester, that balance is key. What you will be doing: Managing renewals for a portfolio of Real Estate insurance clients Preparing detailed market presentations for property portfolios Negotiating terms with insurers across property and liability classes Handling complex mid term adjustments across multi site schedules Supporting senior colleagues on larger, strategic Real Estate accounts Acting as a day to day contact for clients and insurers As an Account Handler in this environment, you will be expected to understand how Real Estate insurance programmes are structured. Accuracy, commercial awareness and insurer dialogue are central to the role. What you will bring: Experience as an Account Handler within commercial or Real Estate insurance Strong knowledge of property owners insurance and associated covers Confidence dealing directly with insurers and professional clients A methodical, organised approach during busy renewal periods A stable background within the insurance market Many experienced insurance professionals in Manchester have built long tenure with their current broker. That caution is understood. This move is about deeper exposure to complex Real Estate insurance work within a respected platform. What is on offer: Salary up to £45,000 depending on experience Hybrid working model in Manchester Exposure to significant Real Estate insurance programmes Clear progression towards Senior Account Handler Comprehensive benefits package Real Estate remains a cornerstone of the commercial insurance sector. Developing specialist expertise in this area strengthens your long term career resilience. If you are an Account Handler in Manchester with Real Estate insurance experience and would consider a discreet conversation, I am happy to speak in confidence.
If you are a Senior Account Handler who enjoys the technical side of broking but has no interest in chasing new business, this will be worth your attention. This is a role for someone who takes pride in running complex commercial programmes properly. Someone who values structure, professionalism and being part of a serious broking operation. You will not be expected to build your own book. You will not be pushed into sales. Your focus will be delivery, oversight and raising standards. You will support a portfolio of established commercial clients alongside experienced Account Executives, the Broking Manager and Regional Director of Sales. The clients are already there. The relationships are strong. What matters is how well they are serviced. This is a visible role within the team. You will mentor junior colleagues and have a direct impact on performance, quality and client retention. It is a platform role for someone who wants their next step to lead towards Broking Operations leadership. The Role You will work closely with Account Executives who sit within the sales function, taking ownership of the technical and servicing aspects of their portfolios. Expect a varied and complex mix of commercial risks across multiple sectors. Your responsibilities will include: Managing renewals from strategy through to placement Preparing market presentations and negotiating terms with insurers Handling mid term adjustments and complex queries Ensuring documentation, compliance and audit standards are consistently high Acting as the technical referral point for junior handlers Supporting the Broking Manager with workflow oversight and team coordination Building strong, credible relationships with underwriters in the London market This is not a back office processing role. You will be front footed, commercially aware and confident dealing directly with clients and insurers. What You Bring This will suit an experienced Commercial Account Handler who is comfortable with larger and more complex risks and who enjoys being the steady pair of hands in the room. You are likely to have: Several years' experience handling commercial insurance within a UK broker Strong technical knowledge across core commercial lines Confidence dealing with Account Executives and senior clients The ability to prioritise and manage competing deadlines A natural inclination to coach and support less experienced colleagues A calm, organised and detail focused approach You do not need to bring a client following. You do not need to generate income. You do need to care about quality. The Environment This is a professional, well structured broking business with clear leadership and high standards. Performance is measured properly. Expectations are clear. Support is there. You will work in a collaborative team where Account Executives value their handlers and where operational leadership is visible and accessible. The culture is grown up. People are trusted to do their job. There is a defined pathway towards leadership within Broking Operations for the right individual. If you want to step into a Team Leader or Operations Manager role over time, this business can support that ambition. Why Consider a Move If you are well looked after where you are, that is a good sign. This role is not about escaping a bad environment. It is about stepping into a bigger platform where your experience has more influence and your progression is clearer. If you would value: A pure handling role without sales pressure Exposure to larger, more complex commercial programmes The opportunity to mentor and shape a team A route into operational leadership A high performing, supportive London market environment Then we should have a confidential conversation. No CV needed for an initial discussion. Reach out directly and we will take it from there.
Mar 09, 2026
Full time
If you are a Senior Account Handler who enjoys the technical side of broking but has no interest in chasing new business, this will be worth your attention. This is a role for someone who takes pride in running complex commercial programmes properly. Someone who values structure, professionalism and being part of a serious broking operation. You will not be expected to build your own book. You will not be pushed into sales. Your focus will be delivery, oversight and raising standards. You will support a portfolio of established commercial clients alongside experienced Account Executives, the Broking Manager and Regional Director of Sales. The clients are already there. The relationships are strong. What matters is how well they are serviced. This is a visible role within the team. You will mentor junior colleagues and have a direct impact on performance, quality and client retention. It is a platform role for someone who wants their next step to lead towards Broking Operations leadership. The Role You will work closely with Account Executives who sit within the sales function, taking ownership of the technical and servicing aspects of their portfolios. Expect a varied and complex mix of commercial risks across multiple sectors. Your responsibilities will include: Managing renewals from strategy through to placement Preparing market presentations and negotiating terms with insurers Handling mid term adjustments and complex queries Ensuring documentation, compliance and audit standards are consistently high Acting as the technical referral point for junior handlers Supporting the Broking Manager with workflow oversight and team coordination Building strong, credible relationships with underwriters in the London market This is not a back office processing role. You will be front footed, commercially aware and confident dealing directly with clients and insurers. What You Bring This will suit an experienced Commercial Account Handler who is comfortable with larger and more complex risks and who enjoys being the steady pair of hands in the room. You are likely to have: Several years' experience handling commercial insurance within a UK broker Strong technical knowledge across core commercial lines Confidence dealing with Account Executives and senior clients The ability to prioritise and manage competing deadlines A natural inclination to coach and support less experienced colleagues A calm, organised and detail focused approach You do not need to bring a client following. You do not need to generate income. You do need to care about quality. The Environment This is a professional, well structured broking business with clear leadership and high standards. Performance is measured properly. Expectations are clear. Support is there. You will work in a collaborative team where Account Executives value their handlers and where operational leadership is visible and accessible. The culture is grown up. People are trusted to do their job. There is a defined pathway towards leadership within Broking Operations for the right individual. If you want to step into a Team Leader or Operations Manager role over time, this business can support that ambition. Why Consider a Move If you are well looked after where you are, that is a good sign. This role is not about escaping a bad environment. It is about stepping into a bigger platform where your experience has more influence and your progression is clearer. If you would value: A pure handling role without sales pressure Exposure to larger, more complex commercial programmes The opportunity to mentor and shape a team A route into operational leadership A high performing, supportive London market environment Then we should have a confidential conversation. No CV needed for an initial discussion. Reach out directly and we will take it from there.
Director of Spa and Fitness - The Peak - Jumeirah Carlton Tower United Kingdom Job Description About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London's largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product. Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals. Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs. Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue. Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers. Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout. About You The ideal candidate for this position will have the following experience and qualifications: ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable Qualified in any alternative wellness practice Commercially (targets and results) focused Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more
Mar 09, 2026
Full time
Director of Spa and Fitness - The Peak - Jumeirah Carlton Tower United Kingdom Job Description About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London's largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product. Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals. Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs. Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue. Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers. Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout. About You The ideal candidate for this position will have the following experience and qualifications: ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable Qualified in any alternative wellness practice Commercially (targets and results) focused Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more
Reporting to the Global Head of Indirects , the Global Category Manager - Indirects will own and lead a significant global spend portfolio across multiple regions and business units. This is a hands-on, commercially focused role with the opportunity to shape and improve how Property, Facilities Management and CapEx spend is strategically managed across the organisation. The role will drive value, strong governance, and supplier performance while partnering closely with senior stakeholders, external property advisors, and key suppliers to deliver global category strategy. Responsibilities: Develop and deliver the global category strategy for Property, FM (with a focus on Soft FM), CapEx, Utilities and Warehousing. Manage the global property portfolio in partnership with external property consultants. Lead global sourcing and procurement activities to maximise value, leverage, and supply effectiveness. Establish, negotiate, and manage key supplier contracts, renewals, and performance. Drive cost savings and value creation through spend analysis, benchmarking, and commercial negotiations. Analyse global spend and supplier markets to identify opportunities and support strategic decision-making. Ensure compliance with procurement policies, governance, contracts, and supplier onboarding requirements. Embed and continuously improve global procurement processes in collaboration with the Procurement Centre of Excellence. Coordinating and reporting against category spend plans in detail. Preparing category updates at a tactical level. Conduct supplier audits and assessments. Build strong relationships with regional and global stakeholders, influencing change and delivery. Deliver clear reporting, category updates, and communications to support savings and performance. Executing value-for-money decision-making through spend leverage. Support wider procurement, supply chain, ESG and sustainability objectives as required. Own and deliver regional and global category plans, budgets, and cost-saving targets. Hold strategic and critical suppliers accountable against commercial, performance, and ESG requirements. Act as escalation point for key supplier and stakeholder issues. Drive continuous improvement and best practice across the category. Skills and Experience: Procurement experience within a global category role Relevant category experience Degree educated or equivalent (& proven track record) Prior manufacturing experience. Experience working within a complex private sector multi-national business Result orientated with the ability to present results in a structured and professional manner Commercial acumen and ability to influence business colleagues and leaders Strong analytical skills and evidences use of data to drive informed decision-making Cost reduction experience and evidence Team player with customer service focus What we offer: Discretionary Annual Bonus Private Medical Insurance Up to 5% matched pension contribution 4x annual salary life assurance 25 days annual leave plus bank holidays Extra paid day off for your birthday Paid day off for volunteering Employee discounts through MyDiscounts Salary Sacrifice Car Scheme Holiday Purchase Scheme Cycle to work scheme Employee Assistance Programme This is a hybrid role, with 2-3 days per week based in our Kidlington office. Essentra plc is a leading global provider of essential components and solutions, focusing on the manufacture and distribution of plastic injection moulded, vinyl dip moulded and metal items. Headquartered in the UK, Essentra's global network extends to 28 countries worldwide and includes over 3,000 employees, 14 manufacturing facilities, 24 distribution centres and 33 sales & service centres serving c.74,000 customers with a rapid supply of low cost but essential products for a variety of applications in industries such as equipment manufacturing, automotive, fabrication, electronics, medical and renewable energy. At Essentra we are ideally looking for individuals who enjoy working as part of a close team, are passionate about what they do and who strive to make a difference. We are always looking to better ourselves and are keen to recruit individuals who like to innovate and improve processes.
Mar 09, 2026
Full time
Reporting to the Global Head of Indirects , the Global Category Manager - Indirects will own and lead a significant global spend portfolio across multiple regions and business units. This is a hands-on, commercially focused role with the opportunity to shape and improve how Property, Facilities Management and CapEx spend is strategically managed across the organisation. The role will drive value, strong governance, and supplier performance while partnering closely with senior stakeholders, external property advisors, and key suppliers to deliver global category strategy. Responsibilities: Develop and deliver the global category strategy for Property, FM (with a focus on Soft FM), CapEx, Utilities and Warehousing. Manage the global property portfolio in partnership with external property consultants. Lead global sourcing and procurement activities to maximise value, leverage, and supply effectiveness. Establish, negotiate, and manage key supplier contracts, renewals, and performance. Drive cost savings and value creation through spend analysis, benchmarking, and commercial negotiations. Analyse global spend and supplier markets to identify opportunities and support strategic decision-making. Ensure compliance with procurement policies, governance, contracts, and supplier onboarding requirements. Embed and continuously improve global procurement processes in collaboration with the Procurement Centre of Excellence. Coordinating and reporting against category spend plans in detail. Preparing category updates at a tactical level. Conduct supplier audits and assessments. Build strong relationships with regional and global stakeholders, influencing change and delivery. Deliver clear reporting, category updates, and communications to support savings and performance. Executing value-for-money decision-making through spend leverage. Support wider procurement, supply chain, ESG and sustainability objectives as required. Own and deliver regional and global category plans, budgets, and cost-saving targets. Hold strategic and critical suppliers accountable against commercial, performance, and ESG requirements. Act as escalation point for key supplier and stakeholder issues. Drive continuous improvement and best practice across the category. Skills and Experience: Procurement experience within a global category role Relevant category experience Degree educated or equivalent (& proven track record) Prior manufacturing experience. Experience working within a complex private sector multi-national business Result orientated with the ability to present results in a structured and professional manner Commercial acumen and ability to influence business colleagues and leaders Strong analytical skills and evidences use of data to drive informed decision-making Cost reduction experience and evidence Team player with customer service focus What we offer: Discretionary Annual Bonus Private Medical Insurance Up to 5% matched pension contribution 4x annual salary life assurance 25 days annual leave plus bank holidays Extra paid day off for your birthday Paid day off for volunteering Employee discounts through MyDiscounts Salary Sacrifice Car Scheme Holiday Purchase Scheme Cycle to work scheme Employee Assistance Programme This is a hybrid role, with 2-3 days per week based in our Kidlington office. Essentra plc is a leading global provider of essential components and solutions, focusing on the manufacture and distribution of plastic injection moulded, vinyl dip moulded and metal items. Headquartered in the UK, Essentra's global network extends to 28 countries worldwide and includes over 3,000 employees, 14 manufacturing facilities, 24 distribution centres and 33 sales & service centres serving c.74,000 customers with a rapid supply of low cost but essential products for a variety of applications in industries such as equipment manufacturing, automotive, fabrication, electronics, medical and renewable energy. At Essentra we are ideally looking for individuals who enjoy working as part of a close team, are passionate about what they do and who strive to make a difference. We are always looking to better ourselves and are keen to recruit individuals who like to innovate and improve processes.
Director of Spa and Fitness - The Peak - Jumeirah Carlton Tower United Kingdom Job Description About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London's largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product. Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals. Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs. Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue. Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers. Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout. About You The ideal candidate for this position will have the following experience and qualifications: ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable Qualified in any alternative wellness practice Commercially (targets and results) focused Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more
Mar 09, 2026
Full time
Director of Spa and Fitness - The Peak - Jumeirah Carlton Tower United Kingdom Job Description About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London's largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product. Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals. Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs. Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue. Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers. Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout. About You The ideal candidate for this position will have the following experience and qualifications: ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable Qualified in any alternative wellness practice Commercially (targets and results) focused Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more
Oversee daily administrative functions across the business to ensure efficient operations. Maintain central records for contracts, licences, supplier documents, and company policies. Monitor and update building and HMO licences, ensuring renewals are actioned promptly. Support meeting administration - agendas, minutes, and action tracking. Coordinate office logistics and support IT and system access requirements for the team. Line manage the Coordinator - Administration & Operations and Vertus Graduate, providing direction, workload planning, and professional development support. Oversee onboarding of new starters - ensuring systems access, equipment, and induction plans are in place. Regularly review internal systems, ensuring user access levels and approval hierarchies are up to date. Support updates to organisation charts, cost centre allocations, and system permissions as staffing changes occur. Manage intern and work experience programmes, including recruitment coordination, placement logistics, and feedback collection. Proven experience in a business administration or operations management role, ideally within property, real estate, or a professional services environment. Demonstrable experience of leading and managing a team, with direct responsibility for line reports. Experience managing financial processes such as cross-charges, invoice coding, or cost centre allocations. Experience coordinating HR administration - onboarding, systems access, and staff lifecycle changes. Track record of improving or maintaining business systems and workflows (finance, HR, or compliance platforms). Experience monitoring and reporting on spend or budgets, including pre-paid or expense card management, with responsibility for budget management and forecasting. Exposure to utilities or property administration (e.g. council tax, licences, service contracts). Experience in the Build-to-Rent, residential property, or facilities management sectors. Experience supporting operational reviews (e.g. PO or portfolio reviews) and preparing management reports. Supervisory experience - managing interns, work placements, or junior administrative staff. Previous involvement in system audits, approval hierarchies, or data governance reviews. Strong administrative and organisational skills with the ability to manage multiple streams of work simultaneously. Excellent numerical and analytical skills with attention to financial accuracy and cost allocation. Confident using Excel and other data tools for reporting, reconciliation, and tracking. Working knowledge of business systems such as Yardi, Smartsheets etc. Understanding of basic HR processes (onboarding, user access, cost centre updates). Awareness of property-related administration such as HMO licences, building licences, and utility account management. Strong written and verbal communication skills, with the ability to draft clear correspondence and maintain accurate documentation. Process improvement mindset - able to spot inefficiencies and suggest practical solutions Highly organised, methodical, and reliable - able to keep on top of multiple administrative priorities. Commercially minded with a sense of accountability for cost control and value for money. Proactive and self-motivated - takes ownership of tasks and sees them through to completion. Strong interpersonal skills; confident working across different teams and levels of seniority. Discreet and professional when handling sensitive information (financial or HR-related). Flexible and adaptable, comfortable working in a fast-paced, evolving business environment. Collaborative and approachable - a natural team player who supports others and maintains positive working relationships. HEALTH SAFETY AND WELFARE RESPONSIBILITIES ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES QUALITY MANAGEMENT RESPONSIBILITIES Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmesWe recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. CWG is the largest sustainable developer in the UK and also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009. CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf's retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes' walk. The Company's current £2bn construction activity and pipeline includes more than 500k sq ft NIA of commercial properties and over 2,300 new homes for sale and rent.
Mar 07, 2026
Full time
Oversee daily administrative functions across the business to ensure efficient operations. Maintain central records for contracts, licences, supplier documents, and company policies. Monitor and update building and HMO licences, ensuring renewals are actioned promptly. Support meeting administration - agendas, minutes, and action tracking. Coordinate office logistics and support IT and system access requirements for the team. Line manage the Coordinator - Administration & Operations and Vertus Graduate, providing direction, workload planning, and professional development support. Oversee onboarding of new starters - ensuring systems access, equipment, and induction plans are in place. Regularly review internal systems, ensuring user access levels and approval hierarchies are up to date. Support updates to organisation charts, cost centre allocations, and system permissions as staffing changes occur. Manage intern and work experience programmes, including recruitment coordination, placement logistics, and feedback collection. Proven experience in a business administration or operations management role, ideally within property, real estate, or a professional services environment. Demonstrable experience of leading and managing a team, with direct responsibility for line reports. Experience managing financial processes such as cross-charges, invoice coding, or cost centre allocations. Experience coordinating HR administration - onboarding, systems access, and staff lifecycle changes. Track record of improving or maintaining business systems and workflows (finance, HR, or compliance platforms). Experience monitoring and reporting on spend or budgets, including pre-paid or expense card management, with responsibility for budget management and forecasting. Exposure to utilities or property administration (e.g. council tax, licences, service contracts). Experience in the Build-to-Rent, residential property, or facilities management sectors. Experience supporting operational reviews (e.g. PO or portfolio reviews) and preparing management reports. Supervisory experience - managing interns, work placements, or junior administrative staff. Previous involvement in system audits, approval hierarchies, or data governance reviews. Strong administrative and organisational skills with the ability to manage multiple streams of work simultaneously. Excellent numerical and analytical skills with attention to financial accuracy and cost allocation. Confident using Excel and other data tools for reporting, reconciliation, and tracking. Working knowledge of business systems such as Yardi, Smartsheets etc. Understanding of basic HR processes (onboarding, user access, cost centre updates). Awareness of property-related administration such as HMO licences, building licences, and utility account management. Strong written and verbal communication skills, with the ability to draft clear correspondence and maintain accurate documentation. Process improvement mindset - able to spot inefficiencies and suggest practical solutions Highly organised, methodical, and reliable - able to keep on top of multiple administrative priorities. Commercially minded with a sense of accountability for cost control and value for money. Proactive and self-motivated - takes ownership of tasks and sees them through to completion. Strong interpersonal skills; confident working across different teams and levels of seniority. Discreet and professional when handling sensitive information (financial or HR-related). Flexible and adaptable, comfortable working in a fast-paced, evolving business environment. Collaborative and approachable - a natural team player who supports others and maintains positive working relationships. HEALTH SAFETY AND WELFARE RESPONSIBILITIES ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES QUALITY MANAGEMENT RESPONSIBILITIES Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmesWe recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. CWG is the largest sustainable developer in the UK and also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009. CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf's retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes' walk. The Company's current £2bn construction activity and pipeline includes more than 500k sq ft NIA of commercial properties and over 2,300 new homes for sale and rent.
Overview Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion. To support our growth, we are seeking a dynamic, detail orientated and collaborative Regulatory Affairs Manager. In this role, you will be responsible for leading and coordinating regulatory strategy, submissions and compliance activities across multiple regions. You will ensure that products meet the regulatory requirements and maintains compliance throughout the product lifecycle. You will act as a key liaison between internal teams, regulatory authorities and external partners. This is a dedicated Regulatory Affairs Manager role supporting Colonis, a Clinigen Group company. You will sit within the wider Regulatory Affairs team and will work very closely with the Regulatory Affairs Director for Colonis. You will also collaborate closely with Colonis commercial teams, working hand-in-hand as commercial agreements are established with partners and alongside Supply Chain and Quality functions. The role involves broad interaction across the Colonis organisation, attendance at regular cross-functional meetings and ongoing reporting on regulatory activities. Key Responsibilities Develop and implement regulatory strategies for product registration and maintenance in international markets. Prepare, review, and submit regulatory documents to health authorities across multiple regions (e.g. LATAM, MENA) Provide responses to regulatory authority queries and ensure timely approvals. Oversee product labelling, packaging, and promotional material compliance with local regulations. Conduct regulatory reviews and provide due diligence report. Identify and mitigate regulatory risks impacting product launches or market continuity. Act as the primary contact with regulatory agencies, distributors, and consultants in international markets. Interact with Quality, Supply Chain, Commercial and Project teams to align regulatory requirements with business objectives. Submit variations, renewals and PSUR's for existing products. While the role is not primarily client-facing, you will engage directly with regulatory authorities, including participation in agency meetings. The role requires someone with hands-on experience managing regulatory submissions in MENA markets independently, without relying solely on partner support. You will be comfortable working with incomplete or evolving information, have submitted in these regions' multiple times, and understand regulatory expectations well enough to anticipate agency questions, reducing reactive firefighting and improving submission efficiency. Qualifications Bachelor's Degree (or preferably higher degree) in Life Sciences or scientific discipline Experience within pharmaceutical industry Must have strong experience in international regulatory environments, with particular emphasis on the MENA region, especially Qatar, UAE and Saudi Arabia. South American regulatory experience would also be advantageous (not essential). Proven ability to successfully manage regulatory submissions Strong operational regulatory background required Experience within a service provider environment is desirable but not essential Excellent organisational and project management skills Outstanding written, verbal and interpersonal communications skills Excellent ability to handle multiple tasks in a fast-paced and constantly changing environment Benefits 27 days holiday plus bank holidays Discretionary Bonus Scheme Pension contributions 4.5% matched Life assurance 4 x annual salary Flexible Benefits Platform with £25/month Company contribution Annual salary review Independent financial advice service Enhanced Employee Assistance Programme Shopping discounts with retailers Long service awards Recognition scheme & employee of the year awards Interested? we would love to hear from you, please apply today for immediate consideration.
Mar 07, 2026
Full time
Overview Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion. To support our growth, we are seeking a dynamic, detail orientated and collaborative Regulatory Affairs Manager. In this role, you will be responsible for leading and coordinating regulatory strategy, submissions and compliance activities across multiple regions. You will ensure that products meet the regulatory requirements and maintains compliance throughout the product lifecycle. You will act as a key liaison between internal teams, regulatory authorities and external partners. This is a dedicated Regulatory Affairs Manager role supporting Colonis, a Clinigen Group company. You will sit within the wider Regulatory Affairs team and will work very closely with the Regulatory Affairs Director for Colonis. You will also collaborate closely with Colonis commercial teams, working hand-in-hand as commercial agreements are established with partners and alongside Supply Chain and Quality functions. The role involves broad interaction across the Colonis organisation, attendance at regular cross-functional meetings and ongoing reporting on regulatory activities. Key Responsibilities Develop and implement regulatory strategies for product registration and maintenance in international markets. Prepare, review, and submit regulatory documents to health authorities across multiple regions (e.g. LATAM, MENA) Provide responses to regulatory authority queries and ensure timely approvals. Oversee product labelling, packaging, and promotional material compliance with local regulations. Conduct regulatory reviews and provide due diligence report. Identify and mitigate regulatory risks impacting product launches or market continuity. Act as the primary contact with regulatory agencies, distributors, and consultants in international markets. Interact with Quality, Supply Chain, Commercial and Project teams to align regulatory requirements with business objectives. Submit variations, renewals and PSUR's for existing products. While the role is not primarily client-facing, you will engage directly with regulatory authorities, including participation in agency meetings. The role requires someone with hands-on experience managing regulatory submissions in MENA markets independently, without relying solely on partner support. You will be comfortable working with incomplete or evolving information, have submitted in these regions' multiple times, and understand regulatory expectations well enough to anticipate agency questions, reducing reactive firefighting and improving submission efficiency. Qualifications Bachelor's Degree (or preferably higher degree) in Life Sciences or scientific discipline Experience within pharmaceutical industry Must have strong experience in international regulatory environments, with particular emphasis on the MENA region, especially Qatar, UAE and Saudi Arabia. South American regulatory experience would also be advantageous (not essential). Proven ability to successfully manage regulatory submissions Strong operational regulatory background required Experience within a service provider environment is desirable but not essential Excellent organisational and project management skills Outstanding written, verbal and interpersonal communications skills Excellent ability to handle multiple tasks in a fast-paced and constantly changing environment Benefits 27 days holiday plus bank holidays Discretionary Bonus Scheme Pension contributions 4.5% matched Life assurance 4 x annual salary Flexible Benefits Platform with £25/month Company contribution Annual salary review Independent financial advice service Enhanced Employee Assistance Programme Shopping discounts with retailers Long service awards Recognition scheme & employee of the year awards Interested? we would love to hear from you, please apply today for immediate consideration.
Insure Recruitment is working in partnership with a well-established and growing insurance brokerage. The business has achieved sustained growth over a number of years and has built a strong reputation for excellent client service, technical capability, and developing talent from within. Our client takes a relationship-led, consultative approach to commercial insurance, supporting businesses of varying sizes across a broad range of risks. They place genuine emphasis on training, development, and career progression, offering clear pathways for individuals looking to build a long-term career within commercial insurance. About the role We are recruiting a Commercial Account Executive to join our client's local commercial team based in Poole. This opportunity is ideally suited to a sales focussed Commercial Handler or Commercial Account Executive who is looking to further develop their career within commercial insurance. You will support the management of commercial clients while gradually taking on greater responsibility for client relationships and business development. Structured training, mentoring, and ongoing support will be provided throughout your progression. Key responsibilities Support the management and servicing of a portfolio of commercial clients Assist with new business enquiries, renewals, and mid-term adjustments Build strong relationships with clients through professional and consultative communication Gain exposure to client meetings and business development activity Support the delivery of tailored insurance solutions across a range of commercial risks Work closely with senior colleagues and the Branch Manager to support team objectives Maintain accurate records and ensure compliance with regulatory requirements Participate in training, workshops, and professional development programmes Experience required Previous experience working within commercial insurance is required Experience in a Commercial Handler, Account Handler, or similar role is ideal Exposure to a broad range of commercial insurance products, which may include: Commercial Combined Commercial Property (buildings and contents) Business Interruption Liability covers including Public and Employers' Liability Some exposure to Professional Indemnity or Cyber is beneficial but not essential You do not need to be an expert across all areas - this role is designed to support continued learning and development. About You Career-FocusedYou are looking to build a long-term career within commercial insurance and are motivated to progress into a Commercial Account Executive role. Relationship-OrientedYou enjoy working with clients and colleagues and are keen to build confidence in both client management and new business conversations. Willing to LearnYou are curious, ask questions, and want to understand how commercial insurance solutions are structured. Organised & ProfessionalYou take pride in your work, manage tasks effectively, and maintain high standards of accuracy and compliance. Ambitious & ProactiveYou are eager to take on more responsibility as your experience grows and actively welcome development opportunities. What you'll receive Competitive basic salary with a clear progression pathway 22 days annual leave plus bank holidays (increasing with length of service) Life Assurance and Income Protection Contributory pension scheme Healthcare Cash Plan and lifestyle benefits Fully funded professional insurance qualifications Ongoing coaching, mentoring, and development A supportive, people-first working environment Our client's culture Our client promotes a collaborative, inclusive, and supportive culture where individuals are encouraged to learn, develop, and progress. Success is shared, and internal promotion is actively encouraged. Diversity & inclusion Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process. To find out more, apply to the role and speak to our insurance consultants at Insure Recruitment for further information.
Mar 06, 2026
Full time
Insure Recruitment is working in partnership with a well-established and growing insurance brokerage. The business has achieved sustained growth over a number of years and has built a strong reputation for excellent client service, technical capability, and developing talent from within. Our client takes a relationship-led, consultative approach to commercial insurance, supporting businesses of varying sizes across a broad range of risks. They place genuine emphasis on training, development, and career progression, offering clear pathways for individuals looking to build a long-term career within commercial insurance. About the role We are recruiting a Commercial Account Executive to join our client's local commercial team based in Poole. This opportunity is ideally suited to a sales focussed Commercial Handler or Commercial Account Executive who is looking to further develop their career within commercial insurance. You will support the management of commercial clients while gradually taking on greater responsibility for client relationships and business development. Structured training, mentoring, and ongoing support will be provided throughout your progression. Key responsibilities Support the management and servicing of a portfolio of commercial clients Assist with new business enquiries, renewals, and mid-term adjustments Build strong relationships with clients through professional and consultative communication Gain exposure to client meetings and business development activity Support the delivery of tailored insurance solutions across a range of commercial risks Work closely with senior colleagues and the Branch Manager to support team objectives Maintain accurate records and ensure compliance with regulatory requirements Participate in training, workshops, and professional development programmes Experience required Previous experience working within commercial insurance is required Experience in a Commercial Handler, Account Handler, or similar role is ideal Exposure to a broad range of commercial insurance products, which may include: Commercial Combined Commercial Property (buildings and contents) Business Interruption Liability covers including Public and Employers' Liability Some exposure to Professional Indemnity or Cyber is beneficial but not essential You do not need to be an expert across all areas - this role is designed to support continued learning and development. About You Career-FocusedYou are looking to build a long-term career within commercial insurance and are motivated to progress into a Commercial Account Executive role. Relationship-OrientedYou enjoy working with clients and colleagues and are keen to build confidence in both client management and new business conversations. Willing to LearnYou are curious, ask questions, and want to understand how commercial insurance solutions are structured. Organised & ProfessionalYou take pride in your work, manage tasks effectively, and maintain high standards of accuracy and compliance. Ambitious & ProactiveYou are eager to take on more responsibility as your experience grows and actively welcome development opportunities. What you'll receive Competitive basic salary with a clear progression pathway 22 days annual leave plus bank holidays (increasing with length of service) Life Assurance and Income Protection Contributory pension scheme Healthcare Cash Plan and lifestyle benefits Fully funded professional insurance qualifications Ongoing coaching, mentoring, and development A supportive, people-first working environment Our client's culture Our client promotes a collaborative, inclusive, and supportive culture where individuals are encouraged to learn, develop, and progress. Success is shared, and internal promotion is actively encouraged. Diversity & inclusion Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process. To find out more, apply to the role and speak to our insurance consultants at Insure Recruitment for further information.
Customer Success Manager - Paid Search / Performance Media Location: London / Hybrid 35 Hour Working Week The Role Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. You'll own key client relationships end-to-end, ensuring strong adoption of the platform, delivering commercial outcomes, and identifying opportunities for growth through upsell and renewal. This role suits someone with a strong background in paid media or digital marketing who wants to move into a strategic, commercial customer success role. Key Responsibilities Own and manage a defined book of customers Drive platform adoption and demonstrate ongoing value Act as the main point of contact for senior client stakeholders Advise on best practices, workflows and performance reviews Identify and manage risk, renewals and growth opportunities Work closely with Sales, Marketing and Product teams Maintain accurate customer records and activity tracking Provide customer insight and feedback internally About You Background in paid media, digital marketing or performance marketing Strong understanding of campaign optimisation, measurement and ROI Comfortable managing senior stakeholders Commercial mindset with experience driving renewals and growth Analytical and data-driven Experience working with media agencies is a plus Customer Success or Account Management experience preferred Benefits 35 hour working week Hybrid and flexible working Commuter contribution Enhanced parental leave Employee wellbeing programme Generous holiday allowance Annual wellbeing budget Sustainability-focused workplace Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Mar 06, 2026
Full time
Customer Success Manager - Paid Search / Performance Media Location: London / Hybrid 35 Hour Working Week The Role Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. You'll own key client relationships end-to-end, ensuring strong adoption of the platform, delivering commercial outcomes, and identifying opportunities for growth through upsell and renewal. This role suits someone with a strong background in paid media or digital marketing who wants to move into a strategic, commercial customer success role. Key Responsibilities Own and manage a defined book of customers Drive platform adoption and demonstrate ongoing value Act as the main point of contact for senior client stakeholders Advise on best practices, workflows and performance reviews Identify and manage risk, renewals and growth opportunities Work closely with Sales, Marketing and Product teams Maintain accurate customer records and activity tracking Provide customer insight and feedback internally About You Background in paid media, digital marketing or performance marketing Strong understanding of campaign optimisation, measurement and ROI Comfortable managing senior stakeholders Commercial mindset with experience driving renewals and growth Analytical and data-driven Experience working with media agencies is a plus Customer Success or Account Management experience preferred Benefits 35 hour working week Hybrid and flexible working Commuter contribution Enhanced parental leave Employee wellbeing programme Generous holiday allowance Annual wellbeing budget Sustainability-focused workplace Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Axon Moore have partnered up with a leading residential property management firm that delivers comprehensive management services across a wide portfolio of developments.They are seeking an expereinced Property Manager to join their team. The role carries full accountability for service delivery in accordance with management agreements, block leases, statutory requirements, and recognised industry best practice (including RICS and TPI guidance). Working Pattern: Monday to Friday, 08:30 - 17:00The role: Take full ownership and accountability for the management of an allocated portfolio of residential developments. Deliver property management services in line with management agreements, block leases, statutory requirements, recognised industry codes of practice, and internal performance standards. Leadership & Oversight Provide direction, support, and technical guidance to Assistant Property Managers. Review performance, service standards, and outputs to ensure consistency and quality across the portfolio. Financial Management Prepare annual service charge budgets and long-term reserve fund forecasts for client approval. Monitor and control site expenditure, reviewing actual spend against agreed budgets and investigating variances. Approve contractor invoices in accordance with company procedures. Maintenance, Procurement & Asset Management Lead the procurement of external contractors, including specification writing, tender management, evaluation, and contract award, ensuring value for money and procedural compliance. Oversee reactive maintenance, planned preventative maintenance, and major works programmes. Conduct regular site inspections to ensure buildings are maintained to a high standard and comply with statutory and lease obligations. Compliance, Risk & Health & Safety Ensure compliance with landlord and tenant legislation, health and safety law, and all relevant statutory obligations. Oversee General Risk Assessments and Fire Risk Assessments, ensuring actions are implemented within required timeframes. Proactively manage risk across the portfolio, taking ownership of high-risk or sensitive matters. Meetings, Reporting & Communication Prepare and present reports for client boards, AGMs, and resident meetings. Chair meetings where required, providing clear professional advice and recommendations. Manage complex or sensitive leaseholder, client, and legal matters as required. Legal & Administrative Responsibilities Respond to solicitor pre-contract enquiries accurately and within required timescales. Maintain oversight of utilities, insurance policies, and compliance documentation, including renewals and procurement where necessary. Ensure property management systems and records are accurate, complete, and up to date. Essential Proven experience in residential block property management. Strong working knowledge of landlord and tenant legislation, health and safety compliance, and recognised industry standards (e.g., RICS / TPI). Demonstrable experience managing service charge budgets and contractor procurement processes. Excellent communication and stakeholder management skills. Strong organisational, prioritisation, and decision-making capability. Confident IT skills, including property management software and Microsoft Office. Full UK driving licence and access to a vehicle (for site visits where required). Desirable Professional property management qualification (e.g., TPI, AssocRICS, or working towards). Experience managing complex or mixed-use developments. Experience mentoring or supporting junior team members.
Mar 03, 2026
Full time
Axon Moore have partnered up with a leading residential property management firm that delivers comprehensive management services across a wide portfolio of developments.They are seeking an expereinced Property Manager to join their team. The role carries full accountability for service delivery in accordance with management agreements, block leases, statutory requirements, and recognised industry best practice (including RICS and TPI guidance). Working Pattern: Monday to Friday, 08:30 - 17:00The role: Take full ownership and accountability for the management of an allocated portfolio of residential developments. Deliver property management services in line with management agreements, block leases, statutory requirements, recognised industry codes of practice, and internal performance standards. Leadership & Oversight Provide direction, support, and technical guidance to Assistant Property Managers. Review performance, service standards, and outputs to ensure consistency and quality across the portfolio. Financial Management Prepare annual service charge budgets and long-term reserve fund forecasts for client approval. Monitor and control site expenditure, reviewing actual spend against agreed budgets and investigating variances. Approve contractor invoices in accordance with company procedures. Maintenance, Procurement & Asset Management Lead the procurement of external contractors, including specification writing, tender management, evaluation, and contract award, ensuring value for money and procedural compliance. Oversee reactive maintenance, planned preventative maintenance, and major works programmes. Conduct regular site inspections to ensure buildings are maintained to a high standard and comply with statutory and lease obligations. Compliance, Risk & Health & Safety Ensure compliance with landlord and tenant legislation, health and safety law, and all relevant statutory obligations. Oversee General Risk Assessments and Fire Risk Assessments, ensuring actions are implemented within required timeframes. Proactively manage risk across the portfolio, taking ownership of high-risk or sensitive matters. Meetings, Reporting & Communication Prepare and present reports for client boards, AGMs, and resident meetings. Chair meetings where required, providing clear professional advice and recommendations. Manage complex or sensitive leaseholder, client, and legal matters as required. Legal & Administrative Responsibilities Respond to solicitor pre-contract enquiries accurately and within required timescales. Maintain oversight of utilities, insurance policies, and compliance documentation, including renewals and procurement where necessary. Ensure property management systems and records are accurate, complete, and up to date. Essential Proven experience in residential block property management. Strong working knowledge of landlord and tenant legislation, health and safety compliance, and recognised industry standards (e.g., RICS / TPI). Demonstrable experience managing service charge budgets and contractor procurement processes. Excellent communication and stakeholder management skills. Strong organisational, prioritisation, and decision-making capability. Confident IT skills, including property management software and Microsoft Office. Full UK driving licence and access to a vehicle (for site visits where required). Desirable Professional property management qualification (e.g., TPI, AssocRICS, or working towards). Experience managing complex or mixed-use developments. Experience mentoring or supporting junior team members.
Reward Partner New, permanent role Greater Belfast Attractive salary & benefits Hybrid and flexible working options We are hiring for our client, a global leader in their sector, who are seeking an experienced Reward Partner to join their People & Culture team. This is a high-impact role leading the delivery of global reward strategy across a complex, international organisation. Long established and internationally renowned, our Client offers an opportunity to shape reward practices in a purpose-driven, innovative business. Top Things to Know About this Job: Global reward leadership role in a purpose-led organisation Strategic and operational influence across compensation & benefits Excellent benefits package and career development opportunities The Role: Deliver and maintain competitive salary structures and benefits programmes Lead annual pay review processes and incentive schemes Coordinate executive compensation cycles and remuneration reporting Conduct market benchmarking, job evaluation and reward analysis Provide data-driven insights to inform business decisions Manage UK benefit providers including renewals and compliance (GPG reporting) Advise managers on compensation and benefits matters Ensure compliance with regulatory and governance requirements Support broader HR policy development aligned to business strategy Promote fairness, transparency and consistency in reward practices The Person: Strong experience within compensation, benefits or reward Advanced Excel capability (formulas, pivot tables, financial modelling) Experience in job evaluation and market benchmarking Strong knowledge of UK benefits legislation Excellent analytical and numerical skills Ability to manage confidential information with integrity Highly organised with strong stakeholder management skills The Reward: New, permanent opportunity Attractive salary Flexible and hybrid working 33 days holiday (including bank holidays) Additional birthday leave & anniversary holiday benefit Enhanced maternity & paternity package Life assurance & Employee Assistance Programme Workplace reward & recognition scheme Ongoing training and professional development Next Steps - Why Hunter Savage? For further information and to apply for this Reward Partner job, please contact Stephanie Mulholland. We reserve the right to height shortlisting criteria dependent on the calibre of response.
Feb 28, 2026
Full time
Reward Partner New, permanent role Greater Belfast Attractive salary & benefits Hybrid and flexible working options We are hiring for our client, a global leader in their sector, who are seeking an experienced Reward Partner to join their People & Culture team. This is a high-impact role leading the delivery of global reward strategy across a complex, international organisation. Long established and internationally renowned, our Client offers an opportunity to shape reward practices in a purpose-driven, innovative business. Top Things to Know About this Job: Global reward leadership role in a purpose-led organisation Strategic and operational influence across compensation & benefits Excellent benefits package and career development opportunities The Role: Deliver and maintain competitive salary structures and benefits programmes Lead annual pay review processes and incentive schemes Coordinate executive compensation cycles and remuneration reporting Conduct market benchmarking, job evaluation and reward analysis Provide data-driven insights to inform business decisions Manage UK benefit providers including renewals and compliance (GPG reporting) Advise managers on compensation and benefits matters Ensure compliance with regulatory and governance requirements Support broader HR policy development aligned to business strategy Promote fairness, transparency and consistency in reward practices The Person: Strong experience within compensation, benefits or reward Advanced Excel capability (formulas, pivot tables, financial modelling) Experience in job evaluation and market benchmarking Strong knowledge of UK benefits legislation Excellent analytical and numerical skills Ability to manage confidential information with integrity Highly organised with strong stakeholder management skills The Reward: New, permanent opportunity Attractive salary Flexible and hybrid working 33 days holiday (including bank holidays) Additional birthday leave & anniversary holiday benefit Enhanced maternity & paternity package Life assurance & Employee Assistance Programme Workplace reward & recognition scheme Ongoing training and professional development Next Steps - Why Hunter Savage? For further information and to apply for this Reward Partner job, please contact Stephanie Mulholland. We reserve the right to height shortlisting criteria dependent on the calibre of response.
Eque2 is the UK's leading provider of SaaS financial solutions for the construction industry. Our enterprise customers rely on EVision, our Microsoft Business Central based platform, to run complex financial, commercial, subcontract, and project processes across their businesses. We are now recruiting an Enterprise Customer Success Manager to own, develop, and grow longstanding relationships with our most valuable Strategic clients. You will play a critical role in ensuring adoption, value realisation, renewal success, and multiyear strategic alignment. If you are commercially sharp, technically confident, and passionate about helping customers achieve measurable outcomes, we'd love to meet you. Role Overview As a Strategic CSM, you are the primary executive relationship owner for a portfolio of Eque2's largest enterprise construction customers. You will work cross functionally to ensure customers realise quantifiable value, drive strong adoption of EVision, and remain strategically aligned to Eque2's solutions and roadmap. This role blends commercial acumen, technical understanding, and strategic account leadership. You will partner closely with Professional Services, Support, Technical Development, Product, Account Management, and Executive Sponsors to deliver exceptional customer outcomes. Key Responsibilities Strategic Relationship Leadership Act as the trusted advisor and strategic partner for enterprise customers. Lead regular customer meetings in person and virtually, including Monthly/Quarterly Value Reviews, Executive Business Reviews (EBRs), and annual strategic planning. Build deep relationships with C suite, finance leaders, commercial teams, project teams, and IT stakeholders. Commercial Ownership & Renewal Success Own the renewal strategy for your customer base, ensuring commercial readiness, risk mitigation, and alignment to customer goals. Identify expansion opportunities and partner with Account Management to drive long term recurring revenue. Understand customer financial cycles, contractual commitments, budgeting, and value drivers, ensuring renewals land successfully with minimal friction. Product Adoption & Technical Alignment Support customers in fully leveraging EVision (Microsoft Business Central based) by understanding their configuration, workflows, and pain points. Translate customer challenges into actionable requests for Professional Services or the Technical Development teams. Interpret technical information clearly to senior stakeholders and ensure alignment with the product roadmap. Proactively identify optimisation opportunities using product usage insights. Cross Functional Collaboration Work collaboratively with Professional Services Consultants on implementations, upgrades, and optimisation projects. Partner with Technical Developers and Product teams to resolve complex issues, elevate appropriately, and represent the voice of the customer. Contribute to Strategic Account Plans that encapsulate value delivery, KPIs, risk mitigation, renewal readiness, and multiyear growth opportunities. Outcome Focused Customer Engagement Deliver structured, predictable engagement using Eque2's Strategic Governance Model, including: Executive Business Reviews Monthly Value & Success Reviews Adoption Plans Renewal & expansion planning Ensure customers achieve clear and measurable outcomes across onboarding, adoption, optimisation, and expansion stages. Customer Success Tooling & Data Discipline Use Eque2's Customer Success technology stack (e.g., ChurnZero and CRM) to track customer health, engagement, risk, and sentiment. Maintain excellent data hygiene ensuring accurate insights for forecasting, renewals, risk identification, and reporting. Utilise customer health indicators, usage analytics, ticket trends, and milestone achievements to proactively manage accounts. Skills, Experience & Capabilities Essential Proven experience managing enterprise customers in a software environment. Strong commercial mindset, able to lead renewal negotiations, identify risks, and protect recurring revenue. Confident in technical conversations, ideally with exposure to ERP, finance systems, or Microsoft Dynamics 365 Business Central. Exceptional communication and stakeholder management skills across both C suite and operational teams. Experience working collaboratively with Account Management, Professional Services and Technical teams. Ability to understand business processes across finance, commercial, and project costing. Highly organised with a structured approach to account governance and customer engagement. Desirable Experience in the construction, contracting, or project driven industries. Familiarity with enterprise onboarding, migrations into a cloud environment, and multiphase rollout programmes. Understanding of value based frameworks such as adoption planning, outcome mapping, and health scoring. What you'll love about working at Eque2 A rapidly scaling SaaS business at the centre of digital transformation in the construction industry. A mature Customer Success function with modern tooling, governance, and executive sponsorship. Clear progression pathways, with opportunities to grow into Senior Strategic CS or Leadership roles. A supportive, collaborative culture with high standards and a strong focus on customer value. A supportive, inclusive workplace certified as a "Great Place to Work". Competitive pay and a generous benefits package including pension, private healthcare contribution, enhanced family leave and flexible working options. Eque2 is committed to equality of opportunity. We welcome applications from all suitably qualified persons regardless of background.
Feb 28, 2026
Full time
Eque2 is the UK's leading provider of SaaS financial solutions for the construction industry. Our enterprise customers rely on EVision, our Microsoft Business Central based platform, to run complex financial, commercial, subcontract, and project processes across their businesses. We are now recruiting an Enterprise Customer Success Manager to own, develop, and grow longstanding relationships with our most valuable Strategic clients. You will play a critical role in ensuring adoption, value realisation, renewal success, and multiyear strategic alignment. If you are commercially sharp, technically confident, and passionate about helping customers achieve measurable outcomes, we'd love to meet you. Role Overview As a Strategic CSM, you are the primary executive relationship owner for a portfolio of Eque2's largest enterprise construction customers. You will work cross functionally to ensure customers realise quantifiable value, drive strong adoption of EVision, and remain strategically aligned to Eque2's solutions and roadmap. This role blends commercial acumen, technical understanding, and strategic account leadership. You will partner closely with Professional Services, Support, Technical Development, Product, Account Management, and Executive Sponsors to deliver exceptional customer outcomes. Key Responsibilities Strategic Relationship Leadership Act as the trusted advisor and strategic partner for enterprise customers. Lead regular customer meetings in person and virtually, including Monthly/Quarterly Value Reviews, Executive Business Reviews (EBRs), and annual strategic planning. Build deep relationships with C suite, finance leaders, commercial teams, project teams, and IT stakeholders. Commercial Ownership & Renewal Success Own the renewal strategy for your customer base, ensuring commercial readiness, risk mitigation, and alignment to customer goals. Identify expansion opportunities and partner with Account Management to drive long term recurring revenue. Understand customer financial cycles, contractual commitments, budgeting, and value drivers, ensuring renewals land successfully with minimal friction. Product Adoption & Technical Alignment Support customers in fully leveraging EVision (Microsoft Business Central based) by understanding their configuration, workflows, and pain points. Translate customer challenges into actionable requests for Professional Services or the Technical Development teams. Interpret technical information clearly to senior stakeholders and ensure alignment with the product roadmap. Proactively identify optimisation opportunities using product usage insights. Cross Functional Collaboration Work collaboratively with Professional Services Consultants on implementations, upgrades, and optimisation projects. Partner with Technical Developers and Product teams to resolve complex issues, elevate appropriately, and represent the voice of the customer. Contribute to Strategic Account Plans that encapsulate value delivery, KPIs, risk mitigation, renewal readiness, and multiyear growth opportunities. Outcome Focused Customer Engagement Deliver structured, predictable engagement using Eque2's Strategic Governance Model, including: Executive Business Reviews Monthly Value & Success Reviews Adoption Plans Renewal & expansion planning Ensure customers achieve clear and measurable outcomes across onboarding, adoption, optimisation, and expansion stages. Customer Success Tooling & Data Discipline Use Eque2's Customer Success technology stack (e.g., ChurnZero and CRM) to track customer health, engagement, risk, and sentiment. Maintain excellent data hygiene ensuring accurate insights for forecasting, renewals, risk identification, and reporting. Utilise customer health indicators, usage analytics, ticket trends, and milestone achievements to proactively manage accounts. Skills, Experience & Capabilities Essential Proven experience managing enterprise customers in a software environment. Strong commercial mindset, able to lead renewal negotiations, identify risks, and protect recurring revenue. Confident in technical conversations, ideally with exposure to ERP, finance systems, or Microsoft Dynamics 365 Business Central. Exceptional communication and stakeholder management skills across both C suite and operational teams. Experience working collaboratively with Account Management, Professional Services and Technical teams. Ability to understand business processes across finance, commercial, and project costing. Highly organised with a structured approach to account governance and customer engagement. Desirable Experience in the construction, contracting, or project driven industries. Familiarity with enterprise onboarding, migrations into a cloud environment, and multiphase rollout programmes. Understanding of value based frameworks such as adoption planning, outcome mapping, and health scoring. What you'll love about working at Eque2 A rapidly scaling SaaS business at the centre of digital transformation in the construction industry. A mature Customer Success function with modern tooling, governance, and executive sponsorship. Clear progression pathways, with opportunities to grow into Senior Strategic CS or Leadership roles. A supportive, collaborative culture with high standards and a strong focus on customer value. A supportive, inclusive workplace certified as a "Great Place to Work". Competitive pay and a generous benefits package including pension, private healthcare contribution, enhanced family leave and flexible working options. Eque2 is committed to equality of opportunity. We welcome applications from all suitably qualified persons regardless of background.
Customer Success Manager (Fluent French Speaker) UK Remote & Travel At Dexory, we're redefining warehouse automation through AI, robotics and real-time data. As we rapidly scale to meet demand from leading global logistics and retail companies, we need a highly agile, resilient and strategic supply chain to support our growth. Our mission is to become the most dominant force in warehouse automation and that includes building world-class operational infrastructure behind the scenes. Role As a French speaking Customer Success Manager (CSM), you will be instrumental in ensuring our customers derive maximum value from our platform,DexoryView. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Your commercial insight, customer-first mindset, and ability to drive long-term relationships will be essential in delivering ROI and expanding account value over time. This role includes regular travel to client sites across the UK and Europe. You'll engage stakeholders across warehouse, operations, and leadership teams to interpret insights generated by DexoryView, helping teams unlock the full value of their data. You'll provide training, implementation guidance, and business context to ensure successful outcomes across entire organisations. Responsibilities Lead customer onboarding, acting as the primary point of contact to ensure a smooth and value-driven implementation process. Develop strong, trusted relationships with key stakeholders at all levels, understanding their strategic goals and aligning DexoryView's capabilities accordingly. Deliver customer training and workshops onsite and virtually, ensuring teams are confident using the platform and fully understand its benefits. Create and manage Success Plans for customers, mapping business goals to platform usage, with clear KPIs and milestones. Monitor account health through usage data, feedback, and engagement signals to proactively address risks and drive retention. Own customer renewals and upsell opportunities, identifying ways to expand usage and advocate for new features that meet evolving needs. Collaborate with Sales, Product, and Engineering teams to ensure the customer voice is represented and customer outcomes are delivered. Gather and report customer feedback, using insights to shape ongoing product development and customer enablement strategies. About you Proven experience in aCustomer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Strong commercial acumen with a track record ofdriving renewals, expansions, and long-term account growth. Excellent communication and presentation skills, capable of engaging technical and non-technical stakeholders. Comfort working withdata-driven insights- able to interpret and explain high-level warehouse or operational metrics and trends. Experience in deliveringonboarding, training, and customer-facing workshops, both in person and virtually. Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously. Willingness totravel frequently across the UK and Europe to support client relationships (estimated 1+ day/week). Work comfortably with dashboards and back-end systems to track usage trends, guide data-driven conversations, and assist customers in interpreting operational insights, fixing deployment issues, trouble shooting problems. Operating Principles Performance:High standards, outstanding results, Commitment:All in, every time One team:One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. Benefits Private healthcare via Bupa with 24/7 medical helpline Life insurance Income protection Pension: 4+% employee with option to opt into salary exchange, 5% employer Employee Assistance Programme - mental wellbeing, financial and legal advice/support 25 holidays per year Full meals onsite in Wallingford Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note: We are unable to provide sponsorship or relocation for this role.
Feb 28, 2026
Full time
Customer Success Manager (Fluent French Speaker) UK Remote & Travel At Dexory, we're redefining warehouse automation through AI, robotics and real-time data. As we rapidly scale to meet demand from leading global logistics and retail companies, we need a highly agile, resilient and strategic supply chain to support our growth. Our mission is to become the most dominant force in warehouse automation and that includes building world-class operational infrastructure behind the scenes. Role As a French speaking Customer Success Manager (CSM), you will be instrumental in ensuring our customers derive maximum value from our platform,DexoryView. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Your commercial insight, customer-first mindset, and ability to drive long-term relationships will be essential in delivering ROI and expanding account value over time. This role includes regular travel to client sites across the UK and Europe. You'll engage stakeholders across warehouse, operations, and leadership teams to interpret insights generated by DexoryView, helping teams unlock the full value of their data. You'll provide training, implementation guidance, and business context to ensure successful outcomes across entire organisations. Responsibilities Lead customer onboarding, acting as the primary point of contact to ensure a smooth and value-driven implementation process. Develop strong, trusted relationships with key stakeholders at all levels, understanding their strategic goals and aligning DexoryView's capabilities accordingly. Deliver customer training and workshops onsite and virtually, ensuring teams are confident using the platform and fully understand its benefits. Create and manage Success Plans for customers, mapping business goals to platform usage, with clear KPIs and milestones. Monitor account health through usage data, feedback, and engagement signals to proactively address risks and drive retention. Own customer renewals and upsell opportunities, identifying ways to expand usage and advocate for new features that meet evolving needs. Collaborate with Sales, Product, and Engineering teams to ensure the customer voice is represented and customer outcomes are delivered. Gather and report customer feedback, using insights to shape ongoing product development and customer enablement strategies. About you Proven experience in aCustomer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Strong commercial acumen with a track record ofdriving renewals, expansions, and long-term account growth. Excellent communication and presentation skills, capable of engaging technical and non-technical stakeholders. Comfort working withdata-driven insights- able to interpret and explain high-level warehouse or operational metrics and trends. Experience in deliveringonboarding, training, and customer-facing workshops, both in person and virtually. Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously. Willingness totravel frequently across the UK and Europe to support client relationships (estimated 1+ day/week). Work comfortably with dashboards and back-end systems to track usage trends, guide data-driven conversations, and assist customers in interpreting operational insights, fixing deployment issues, trouble shooting problems. Operating Principles Performance:High standards, outstanding results, Commitment:All in, every time One team:One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. Benefits Private healthcare via Bupa with 24/7 medical helpline Life insurance Income protection Pension: 4+% employee with option to opt into salary exchange, 5% employer Employee Assistance Programme - mental wellbeing, financial and legal advice/support 25 holidays per year Full meals onsite in Wallingford Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note: We are unable to provide sponsorship or relocation for this role.
Harry Ayre Lead Senior Consultant An established and forward-thinking property and asset management consultancy in North West London is seeking an experienced Commercial Property Manager to join its growing team. This is an excellent opportunity for a motivated professional looking to work across a varied commercial portfolio while developing their asset management and client-facing skills. About the Company We are a well-respected real estate consultancy with a strong reputation for delivering high-quality property and asset management services. Our business covers multiple sectors including Residential, Block Management, and Commercial Property, and we pride ourselves on building long term relationships with both our clients and occupiers. Our Commercial team manages a diverse portfolio across the office, industrial, retail, and mixed use sectors, offering genuine exposure to all aspects of commercial property management. You will work closely with experienced surveyors, legal professionals, and financial specialists, providing a supportive and collaborative environment. The Opportunity You will take responsibility for a portfolio of commercial properties, acting as the main point of contact for clients and tenants. The role offers a high level of autonomy and the chance to contribute to both day to day management and longer term asset strategies. Working alongside senior team members and support staff, you will play a key role in delivering an efficient, professional, and proactive management service. Core Duties Preparing, reviewing, and monitoring service charge budgets and reconciliations Analysing expenditure and identifying opportunities to reduce costs and improve value Managing planned preventative maintenance programmes and contractor agreements Reviewing technical and condition reports and coordinating required works Overseeing site teams and managing managing agents or building staff where applicable Appointing and supervising contractors to ensure high service standards Ensuring statutory compliance and health & safety obligations are met Approving expenditure and processing invoices Liaising with business rates consultants and relevant authorities Monitoring arrears and working with internal and external teams to recover debt Carrying out regular site inspections Managing occupier on-boarding and exit processes Handling dilapidations matters and coordinating professional advice Working with letting agents to market vacant space Assisting with lease renewals, rent reviews, and negotiations Drafting basic property documentation and notices when required Managing legal instructions and correspondence with solicitors Responding effectively to client and tenant queries Preparing reports and attending client meetings Supporting strategic asset management initiatives Candidate Profile Degree educated, ideally in a property-related discipline At least 3 years' experience in commercial property management Good working knowledge of commercial leases and service charge processes Awareness of market trends and rental evidence Strong organisational and problem solving skills Confident communicator with a client focused approach Ability to manage competing priorities and work proactively Proficient in Microsoft Office and comfortable learning new systems Positive team player with a professional attitude What's on Offer Competitive salary of £50,000 - £70,000, depending on experience Exposure to a varied and high-quality commercial portfolio Clear career progression and professional development Supportive and collaborative working environment Opportunity to develop asset management expertise Attractive benefits package This role would suit a driven and ambitious individual looking to join a growing consultancy and take the next step in their commercial property career. To apply or for a confidential discussion, please apply through the link or get in touch with Harry Ayre today. or call .
Feb 28, 2026
Full time
Harry Ayre Lead Senior Consultant An established and forward-thinking property and asset management consultancy in North West London is seeking an experienced Commercial Property Manager to join its growing team. This is an excellent opportunity for a motivated professional looking to work across a varied commercial portfolio while developing their asset management and client-facing skills. About the Company We are a well-respected real estate consultancy with a strong reputation for delivering high-quality property and asset management services. Our business covers multiple sectors including Residential, Block Management, and Commercial Property, and we pride ourselves on building long term relationships with both our clients and occupiers. Our Commercial team manages a diverse portfolio across the office, industrial, retail, and mixed use sectors, offering genuine exposure to all aspects of commercial property management. You will work closely with experienced surveyors, legal professionals, and financial specialists, providing a supportive and collaborative environment. The Opportunity You will take responsibility for a portfolio of commercial properties, acting as the main point of contact for clients and tenants. The role offers a high level of autonomy and the chance to contribute to both day to day management and longer term asset strategies. Working alongside senior team members and support staff, you will play a key role in delivering an efficient, professional, and proactive management service. Core Duties Preparing, reviewing, and monitoring service charge budgets and reconciliations Analysing expenditure and identifying opportunities to reduce costs and improve value Managing planned preventative maintenance programmes and contractor agreements Reviewing technical and condition reports and coordinating required works Overseeing site teams and managing managing agents or building staff where applicable Appointing and supervising contractors to ensure high service standards Ensuring statutory compliance and health & safety obligations are met Approving expenditure and processing invoices Liaising with business rates consultants and relevant authorities Monitoring arrears and working with internal and external teams to recover debt Carrying out regular site inspections Managing occupier on-boarding and exit processes Handling dilapidations matters and coordinating professional advice Working with letting agents to market vacant space Assisting with lease renewals, rent reviews, and negotiations Drafting basic property documentation and notices when required Managing legal instructions and correspondence with solicitors Responding effectively to client and tenant queries Preparing reports and attending client meetings Supporting strategic asset management initiatives Candidate Profile Degree educated, ideally in a property-related discipline At least 3 years' experience in commercial property management Good working knowledge of commercial leases and service charge processes Awareness of market trends and rental evidence Strong organisational and problem solving skills Confident communicator with a client focused approach Ability to manage competing priorities and work proactively Proficient in Microsoft Office and comfortable learning new systems Positive team player with a professional attitude What's on Offer Competitive salary of £50,000 - £70,000, depending on experience Exposure to a varied and high-quality commercial portfolio Clear career progression and professional development Supportive and collaborative working environment Opportunity to develop asset management expertise Attractive benefits package This role would suit a driven and ambitious individual looking to join a growing consultancy and take the next step in their commercial property career. To apply or for a confidential discussion, please apply through the link or get in touch with Harry Ayre today. or call .
Senior Account Manager Microsoft Dynamics 365 Business Central UK South, Hybrid/Remote 1 to 2 days in the office per month. £60,000 - £65,000 As a Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention, account growth, and overall satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve as the primary commercial point of contact for your accounts. Set and manage clear expectations around scope, delivery, and timelines. Coordinate internal teams to ensure customer actions are completed, outcomes are delivered, and accountability is clear. Identify and drive opportunities for account growth, including upsell, cross-sell, contract expansion, and service optimization. Create and manage revenue and growth plans for each account. Lead contract renewals and commercial negotiations, ensuring alignment with customer value. Proactively identify and mitigate risks to customer satisfaction and retention. Contribute to the ongoing development and maturity of account management practices across the business. Champion best practices in customer engagement, retention, and commercial strategy. Skills & Experience: 5+ years experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software environments. Strong experience with Microsoft Dynamics 365 Business Central. Proven ability to manage complex, multi-stakeholder customer relationships. Strong commercial acumen with a track record of driving account growth and retention. Excellent communication skills, confident engaging at operational and senior leadership levels. Highly organized, able to manage competing priorities across multiple accounts. Familiarity with Hubspot CRM is advantageous. Benefits Competitive salary, generous leave (including your birthday off), pension from day 1, Critical Illness and Death in Service cover, EV Salary Sacrifice Scheme, Employee Assistance Programme, flu vaccinations, Microsoft certification training, and access to cutting-edge Microsoft tools in a digitally innovative workplace.
Feb 27, 2026
Full time
Senior Account Manager Microsoft Dynamics 365 Business Central UK South, Hybrid/Remote 1 to 2 days in the office per month. £60,000 - £65,000 As a Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention, account growth, and overall satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve as the primary commercial point of contact for your accounts. Set and manage clear expectations around scope, delivery, and timelines. Coordinate internal teams to ensure customer actions are completed, outcomes are delivered, and accountability is clear. Identify and drive opportunities for account growth, including upsell, cross-sell, contract expansion, and service optimization. Create and manage revenue and growth plans for each account. Lead contract renewals and commercial negotiations, ensuring alignment with customer value. Proactively identify and mitigate risks to customer satisfaction and retention. Contribute to the ongoing development and maturity of account management practices across the business. Champion best practices in customer engagement, retention, and commercial strategy. Skills & Experience: 5+ years experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software environments. Strong experience with Microsoft Dynamics 365 Business Central. Proven ability to manage complex, multi-stakeholder customer relationships. Strong commercial acumen with a track record of driving account growth and retention. Excellent communication skills, confident engaging at operational and senior leadership levels. Highly organized, able to manage competing priorities across multiple accounts. Familiarity with Hubspot CRM is advantageous. Benefits Competitive salary, generous leave (including your birthday off), pension from day 1, Critical Illness and Death in Service cover, EV Salary Sacrifice Scheme, Employee Assistance Programme, flu vaccinations, Microsoft certification training, and access to cutting-edge Microsoft tools in a digitally innovative workplace.
