Summary 66,000 - 77,000 per annum 35 days holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our award-winning buying Department is now hiring a Buying Manager to join the team. Youll play a major role in influencing every aspect of the range of goods that we offer to our customers from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. You'll have a background as a buyer in the food industry. Youll engage in a diverse range of activities including operations within our stores, product development, and contract negotiations, all on a global platform. Youll be able to excel in a dynamic and high-pressure environment where every opinion is valued, and we are eager to hear yours. Youll have a true enthusiasm for food retail, a proactive mindset, and a commitment to becoming a specialist in your area. Youll be self-driven and perceptive, with a strong desire to succeed. Our network of over 1000+ stores rely on your expertise in selecting the best products for our customers. If this piques your interest and you want to work for a fast-moving, award-winning retailer then show us what you have got! At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, youll find the work/life balance you need to thrive. What you'll do Demonstrate confidence in making decisions involving multi-million pound investments and in formulating solutions to intricate challenges; you are the one who steers the decision- making process for your categories. Take charge of your categories and embrace the responsibility and accountability for all aspects, from sample tasting to the final approval of packaging design our success hinges on your efforts Oversee the essential timeline from product conception to its launch in our depots, ensuring that stock is delivered on time Possessing a strong entrepreneurial spirit, you will demonstrate exceptional skills in negotiation and networking at the highest echelons. Your role will involve daily interactions not only with Account Managers but also with Commerical and Managing Directors from some of the largest manufacturers in the UK Demonstrating confidence when presenting to Buying Directors and Board Directors Utilise your keen analytical abilities, coupled with the capacity to recognise trends, project sales, and evaluate data to inform commerical decisions Engage in negotiations to secure the most favourable commercial terms for the business, with a strong commitment to achieving exceptional outcomes Continuously seek to enhance our customer offerings, as the pursuit of improvement is an ongoing endeavour Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Reports into one of the Heads of Buying as part of a team of buyers What you'll need Experience working as a Buyer in the food retail sector is essentail Be passionate about the food retail industry Experience in negotiating and dealing with suppliers Common sense, pragmatic, logical and quick thinking are all the words people would use to describe you An individual who demonstrates initiative, possesses an entrepreneurial mindset, and exhibits proficient negotiation abilities Exude presence, demonstrate confidence, and hold firm belief in your ideas Possession of a full UK driving licence Already live - or happy to relocate - within a one-hour commute of Lidl GB Head Office, Tolworth, Surrey German language skills desirable but not essential What you'll receive 35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. includes 10% non-contractual London Weighting allowance
Feb 03, 2026
Full time
Summary 66,000 - 77,000 per annum 35 days holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our award-winning buying Department is now hiring a Buying Manager to join the team. Youll play a major role in influencing every aspect of the range of goods that we offer to our customers from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. You'll have a background as a buyer in the food industry. Youll engage in a diverse range of activities including operations within our stores, product development, and contract negotiations, all on a global platform. Youll be able to excel in a dynamic and high-pressure environment where every opinion is valued, and we are eager to hear yours. Youll have a true enthusiasm for food retail, a proactive mindset, and a commitment to becoming a specialist in your area. Youll be self-driven and perceptive, with a strong desire to succeed. Our network of over 1000+ stores rely on your expertise in selecting the best products for our customers. If this piques your interest and you want to work for a fast-moving, award-winning retailer then show us what you have got! At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, youll find the work/life balance you need to thrive. What you'll do Demonstrate confidence in making decisions involving multi-million pound investments and in formulating solutions to intricate challenges; you are the one who steers the decision- making process for your categories. Take charge of your categories and embrace the responsibility and accountability for all aspects, from sample tasting to the final approval of packaging design our success hinges on your efforts Oversee the essential timeline from product conception to its launch in our depots, ensuring that stock is delivered on time Possessing a strong entrepreneurial spirit, you will demonstrate exceptional skills in negotiation and networking at the highest echelons. Your role will involve daily interactions not only with Account Managers but also with Commerical and Managing Directors from some of the largest manufacturers in the UK Demonstrating confidence when presenting to Buying Directors and Board Directors Utilise your keen analytical abilities, coupled with the capacity to recognise trends, project sales, and evaluate data to inform commerical decisions Engage in negotiations to secure the most favourable commercial terms for the business, with a strong commitment to achieving exceptional outcomes Continuously seek to enhance our customer offerings, as the pursuit of improvement is an ongoing endeavour Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Reports into one of the Heads of Buying as part of a team of buyers What you'll need Experience working as a Buyer in the food retail sector is essentail Be passionate about the food retail industry Experience in negotiating and dealing with suppliers Common sense, pragmatic, logical and quick thinking are all the words people would use to describe you An individual who demonstrates initiative, possesses an entrepreneurial mindset, and exhibits proficient negotiation abilities Exude presence, demonstrate confidence, and hold firm belief in your ideas Possession of a full UK driving licence Already live - or happy to relocate - within a one-hour commute of Lidl GB Head Office, Tolworth, Surrey German language skills desirable but not essential What you'll receive 35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. includes 10% non-contractual London Weighting allowance
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Feb 03, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
As Coffee Category & Commercial Manager, you will translate our strategic vision into a scalable and commercially robust made to order beverages range across our bakeries leading pricing, forecasting, market insights, category economics, and long-term planning of key levers to enable sales growth. This role is highly collaborative, ensuring that strategic supplier decisions, innovation, and operational design are shaped with the right stakeholders ensuring our made drinks proposition delivers exceptional customer experience, sustainable sales growth, and strong profitability at scale. ABOUT THE ROLE Scaling Quality with Commercial Impact GAIL's mission is to scale quality and craft, with impact. To support business goals, this role delivers coffee and made-to-order beverage sales, customer experience, and profitability targets through strong category fundamentals and disciplined execution. Translate coffee vision into clear, commercially viable category plans that scale across every bakery. Balance quality, craft, operational reality, and commercial return in all category decisions, setting out clear commercial briefs that will maximise impact of each season. Act as a custodian of category integrity, ensuring growth never compromises quality mission and customer promise while enabling cross-functional high performance. Category Commercial Ownership Own the commercial framework for the coffee category, including pricing, range and margin. Lead category forecasting, volume planning, and modelling, working closely with the finance, procurement and supply chain teams Apply deep understanding of range complexity, customer behaviour, and market trends to generate actionable commercial insights and plans. Translate strategic objectives into executable commercial plans that bakery teams can deliver consistently. Track and analyse category performance across sales, margin, mix, waste, and equipment utilisation. Use market, customer, and competitor insight to shape recommendations and prioritise action. Lead post-launch reviews and continuous optimisation, ensuring learning is embedded as the business grows. Role model how quality-led, commercially sound decisions drive customer satisfaction and long-term sales growth. Partner with marketing to ensure promotional opportunities and messaging are leveraged to deliver sales performance. Enabling Growth through key commercial levers and supplier relationships Own the coffee equipment strategy as a core commercial and operational lever, in alignment with agreed strategic goals and vision. Lead commercial and performance management of category suppliers, including bar equipment. Define equipment standards and future roadmaps that support quality, speed of service, labour efficiency, and innovation. Lead specialist equipment evaluations and recommendations and lead process to secure stakeholder agreement. Build and own capex business cases, including ROI. Partner with the Coffee Operations Manager to ensure that equipment range and bar lay-out seamlessly integrates with agreed operational flow and growth aspirations. Partner with Procurement and Property teams to enable best quality, service and price. Work with Coffee Product Development Manager to identify and introduce partners who can support our long term growth and innovation goals. ARE YOU THE MISSING INGREDIENT Commercially strong and with good financial literacy, with a hands-on approach to pricing, market reviews, and performance analysis. Highly collaborative, working seamlessly with cross-functional teams to align priorities and deliver shared goals. Skilled at navigating governance and sign-off processes while maintaining momentum and clarity of intent. Brings teams together to move complex projects forward without losing sight of the original vision. Articulate and confident communicator, able to influence and inspire at all levels. High attention to detail with the ability to zoom out to broader commercial and strategic objectives. Strong sense of ownership and pride in delivering work to a high standard. Excellent presentation and facilitation skills, able to land insights and recommendations clearly. A genuine love for coffee, using it as a foundation to inspire teams and elevate standards across the business. BENEFITS BAKED IN Free food and drink when working 50% off food and drink when not working 25 days holiday + Bank holiday Buying & selling holiday scheme long service holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Development programmes for you to RISE with GAIL's
Feb 03, 2026
Full time
As Coffee Category & Commercial Manager, you will translate our strategic vision into a scalable and commercially robust made to order beverages range across our bakeries leading pricing, forecasting, market insights, category economics, and long-term planning of key levers to enable sales growth. This role is highly collaborative, ensuring that strategic supplier decisions, innovation, and operational design are shaped with the right stakeholders ensuring our made drinks proposition delivers exceptional customer experience, sustainable sales growth, and strong profitability at scale. ABOUT THE ROLE Scaling Quality with Commercial Impact GAIL's mission is to scale quality and craft, with impact. To support business goals, this role delivers coffee and made-to-order beverage sales, customer experience, and profitability targets through strong category fundamentals and disciplined execution. Translate coffee vision into clear, commercially viable category plans that scale across every bakery. Balance quality, craft, operational reality, and commercial return in all category decisions, setting out clear commercial briefs that will maximise impact of each season. Act as a custodian of category integrity, ensuring growth never compromises quality mission and customer promise while enabling cross-functional high performance. Category Commercial Ownership Own the commercial framework for the coffee category, including pricing, range and margin. Lead category forecasting, volume planning, and modelling, working closely with the finance, procurement and supply chain teams Apply deep understanding of range complexity, customer behaviour, and market trends to generate actionable commercial insights and plans. Translate strategic objectives into executable commercial plans that bakery teams can deliver consistently. Track and analyse category performance across sales, margin, mix, waste, and equipment utilisation. Use market, customer, and competitor insight to shape recommendations and prioritise action. Lead post-launch reviews and continuous optimisation, ensuring learning is embedded as the business grows. Role model how quality-led, commercially sound decisions drive customer satisfaction and long-term sales growth. Partner with marketing to ensure promotional opportunities and messaging are leveraged to deliver sales performance. Enabling Growth through key commercial levers and supplier relationships Own the coffee equipment strategy as a core commercial and operational lever, in alignment with agreed strategic goals and vision. Lead commercial and performance management of category suppliers, including bar equipment. Define equipment standards and future roadmaps that support quality, speed of service, labour efficiency, and innovation. Lead specialist equipment evaluations and recommendations and lead process to secure stakeholder agreement. Build and own capex business cases, including ROI. Partner with the Coffee Operations Manager to ensure that equipment range and bar lay-out seamlessly integrates with agreed operational flow and growth aspirations. Partner with Procurement and Property teams to enable best quality, service and price. Work with Coffee Product Development Manager to identify and introduce partners who can support our long term growth and innovation goals. ARE YOU THE MISSING INGREDIENT Commercially strong and with good financial literacy, with a hands-on approach to pricing, market reviews, and performance analysis. Highly collaborative, working seamlessly with cross-functional teams to align priorities and deliver shared goals. Skilled at navigating governance and sign-off processes while maintaining momentum and clarity of intent. Brings teams together to move complex projects forward without losing sight of the original vision. Articulate and confident communicator, able to influence and inspire at all levels. High attention to detail with the ability to zoom out to broader commercial and strategic objectives. Strong sense of ownership and pride in delivering work to a high standard. Excellent presentation and facilitation skills, able to land insights and recommendations clearly. A genuine love for coffee, using it as a foundation to inspire teams and elevate standards across the business. BENEFITS BAKED IN Free food and drink when working 50% off food and drink when not working 25 days holiday + Bank holiday Buying & selling holiday scheme long service holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Development programmes for you to RISE with GAIL's
About The Role We are looking for a highly motivated individual to join us as a Customer Support Specialist; you will be focused on three main areas: Customer Support and Incident Response You will be part of a team who are the first point of contact for customers contacting Mayden via phone, email or support log. You will perform initial analysis, diagnosis, and resolution of basic to intermediate technical issues related to the application, user access, and connectivity. You will own the resolution of issues in line with our Service Level Agreement (SLA). Technical and Application Support You will develop and maintain a strong working knowledge of Mayden's products and features and contribute to the internal knowledge base by creating, reviewing, and updating articles based on recurring issues and resolutions. You will identify trends in support requests to flag recurring problems for root cause analysis and collaborate with other teams to drive service improvement. Excellent Customer Service You will act as a vital liaison between our clients and technical departments, ensuring complex issues are meticulously documented and escalated to the appropriate stakeholders. You will communicate progress to customers using accessible, non technical language and proactively identify process improvements to enhance the overall service experience. Following completion of new starter training with us, you will be happy to respond to client queries online and over the phone. You will be expected to self manage your own backlog of work and organise your own time to deliver this in the most effective way possible alongside your team members. About You You enjoy tackling, discovering solutions and collaborating with those around you to achieve the best outcome. You have juggled multiple priorities successfully to meet deadlines or targets. You are confident proposing new ideas to colleagues and responding to feedback. You will have relevant customer service experience and are comfortable liaising with customers. You may not have worked in health tech before but have a passion for helping people and an interest in healthcare and/or technology. Key Skills A high level of professional client facing communication (phone, video, and written). Fluency in English is essential. Attention to detail, ensuring all written correspondence and external and internal documentation (help guides, process maps) is accurate and professional. Ability to evaluate and manage competing demands, ensuring that critical tasks are prioritised to meet service level agreements and business objectives. Collaborative, and able to work with multiple stakeholders across the business to advocate for the customer and ensure excellent service. How to apply Please do upload the following on to the portal when you are applying: A covering letter describing your interest in the role, what you are passionate about and what you think you would bring to the team and to Mayden. (We do read these and enjoy hearing about you and your interests). Your CV (all those amazing things you achieved and done). A copy of your passport and, if required, your share code and date of birth. We need to have evidence that you are eligible to work in the UK. Please note: Applications will not be put forward if the above are missing. This role is not eligible for sponsorship by Mayden for a skilled worker visa. We are therefore unable to accept applications from individuals who would require an employer to sponsor them for a work permit. Benefits We offer a phenomenal working environment, exciting opportunities to learn new skills, and an excellent package of benefits including: life assurance private health insurance pension (enhanced after successful completion of probation) personal training and conference budget onsite gym parking, including EV charging points 25 days annual leave plus bank holidays (with the option to buy or sell annual leave after probation is completed) Hours and Location The position is for a full time member of our team, 37.5 hours, Monday to Friday. Collaboration is one of our four company values - we work best together. We believe there is significant benefit from working face to face when that is appropriate. At the same time, some work may be carried out just as effectively alone and away from the office. We have therefore created a flexible 'place of work' policy that asks everyone to be where the work of the day is best completed and overall spend enough time in the office with others to maintain relationships and communication. As a general rule, we require an average of 2-3 days in the office per week. The role involves occasional travel. You must be eligible to live and work in the UK. We will review applications as they arrive and this role will therefore close upon receipt of applications reaching our limit or making a successful offer to a candidate. Successful applicants will be asked to complete a basic DBS check as part of their onboarding process. These checks are processed by the Disclosure and Barring Service (DBS) and will be paid for by Mayden. The need for DBS screening follows requirements from our customers and NHS England. STRICTLY NO AGENCIES If this role isn't for you, but you like the sound of working at Mayden, please keep checking our website for more exciting opportunities coming soon. About Us Mayden is a growing software company, awarded the 2024 EntreConf Employer and Health and Wellbeing awards and previous Development Team of the Year at the UK IT industry awards. We love that the work we do makes a difference in healthcare, changing what's possible for clinicians and patients. Mayden has a flat management structure and a coaching culture, with team members working together and supporting one another to make things happen. Accessibility best practices and standards are important to us and our customers, you don't have to have experience in all of these, just a willingness to learn.
Feb 03, 2026
Full time
About The Role We are looking for a highly motivated individual to join us as a Customer Support Specialist; you will be focused on three main areas: Customer Support and Incident Response You will be part of a team who are the first point of contact for customers contacting Mayden via phone, email or support log. You will perform initial analysis, diagnosis, and resolution of basic to intermediate technical issues related to the application, user access, and connectivity. You will own the resolution of issues in line with our Service Level Agreement (SLA). Technical and Application Support You will develop and maintain a strong working knowledge of Mayden's products and features and contribute to the internal knowledge base by creating, reviewing, and updating articles based on recurring issues and resolutions. You will identify trends in support requests to flag recurring problems for root cause analysis and collaborate with other teams to drive service improvement. Excellent Customer Service You will act as a vital liaison between our clients and technical departments, ensuring complex issues are meticulously documented and escalated to the appropriate stakeholders. You will communicate progress to customers using accessible, non technical language and proactively identify process improvements to enhance the overall service experience. Following completion of new starter training with us, you will be happy to respond to client queries online and over the phone. You will be expected to self manage your own backlog of work and organise your own time to deliver this in the most effective way possible alongside your team members. About You You enjoy tackling, discovering solutions and collaborating with those around you to achieve the best outcome. You have juggled multiple priorities successfully to meet deadlines or targets. You are confident proposing new ideas to colleagues and responding to feedback. You will have relevant customer service experience and are comfortable liaising with customers. You may not have worked in health tech before but have a passion for helping people and an interest in healthcare and/or technology. Key Skills A high level of professional client facing communication (phone, video, and written). Fluency in English is essential. Attention to detail, ensuring all written correspondence and external and internal documentation (help guides, process maps) is accurate and professional. Ability to evaluate and manage competing demands, ensuring that critical tasks are prioritised to meet service level agreements and business objectives. Collaborative, and able to work with multiple stakeholders across the business to advocate for the customer and ensure excellent service. How to apply Please do upload the following on to the portal when you are applying: A covering letter describing your interest in the role, what you are passionate about and what you think you would bring to the team and to Mayden. (We do read these and enjoy hearing about you and your interests). Your CV (all those amazing things you achieved and done). A copy of your passport and, if required, your share code and date of birth. We need to have evidence that you are eligible to work in the UK. Please note: Applications will not be put forward if the above are missing. This role is not eligible for sponsorship by Mayden for a skilled worker visa. We are therefore unable to accept applications from individuals who would require an employer to sponsor them for a work permit. Benefits We offer a phenomenal working environment, exciting opportunities to learn new skills, and an excellent package of benefits including: life assurance private health insurance pension (enhanced after successful completion of probation) personal training and conference budget onsite gym parking, including EV charging points 25 days annual leave plus bank holidays (with the option to buy or sell annual leave after probation is completed) Hours and Location The position is for a full time member of our team, 37.5 hours, Monday to Friday. Collaboration is one of our four company values - we work best together. We believe there is significant benefit from working face to face when that is appropriate. At the same time, some work may be carried out just as effectively alone and away from the office. We have therefore created a flexible 'place of work' policy that asks everyone to be where the work of the day is best completed and overall spend enough time in the office with others to maintain relationships and communication. As a general rule, we require an average of 2-3 days in the office per week. The role involves occasional travel. You must be eligible to live and work in the UK. We will review applications as they arrive and this role will therefore close upon receipt of applications reaching our limit or making a successful offer to a candidate. Successful applicants will be asked to complete a basic DBS check as part of their onboarding process. These checks are processed by the Disclosure and Barring Service (DBS) and will be paid for by Mayden. The need for DBS screening follows requirements from our customers and NHS England. STRICTLY NO AGENCIES If this role isn't for you, but you like the sound of working at Mayden, please keep checking our website for more exciting opportunities coming soon. About Us Mayden is a growing software company, awarded the 2024 EntreConf Employer and Health and Wellbeing awards and previous Development Team of the Year at the UK IT industry awards. We love that the work we do makes a difference in healthcare, changing what's possible for clinicians and patients. Mayden has a flat management structure and a coaching culture, with team members working together and supporting one another to make things happen. Accessibility best practices and standards are important to us and our customers, you don't have to have experience in all of these, just a willingness to learn.
HSE Manager Wigan £45,000 - £50,000 Monday to Friday 8am - 4pm My Client who are a leading manufacturer within their field, is seeking an experienced HSE Manager to join their team due to continued growth and expansion. The main purpose of this role is to ensure compliance with government and legal regulations through policy enforcement or adherence to legal guidelines HSE Manager experience: Model and promote an organisational culture that fosters safety through effective leadership Completion and management of risk assessments including COSHH Experience of a COMAH site Ability to lead scenario training and emergency drills Knowledge of 45001 & 14001 Internal audit experience Educated to Degree Level in Relevant Subject Hold a NEBOSH Level 3 certificate Hold IOSH Managing Safely HSE Manager Duties: Management, Implementation and Communication of the Management Systems 45001 & 14001 Accident and incident investigations, report findings and Identify countermeasures to prevent reoccurrence by RCA and Risk Management; identification of hazard and planning of action to remove or reduce Acknowledge, Investigate, and resolve non-conformance Implementation, communication and Review of Audit requirements both internal and external Required to keep up to date with legislation and industry best practice and prepare, communicate changes highlighting any risk or operations requirements Management of Legislation Register, ensuring of site compliance through documented checks and protocol Organise all required HSE training programmes for relevant site personnel, Develop, implement and manage regulations under the health and safety at work act 1974 safety programs (Confined Space Entry, LOTO, Safe Isolation of plant, Hazard Communication, Hazard Waste Management, Emergency Response, Fall Protection, Respiratory Protection, Hearing Conservation, etc.) to ensure compliance with applicable health and safety standards HSE duties around the safety and environmental complaint operations of the facility, completion, and communication of any required documentation to any third party or interested party Site safety protocol including, communication and awareness to all who access site and or restricted areas, site signage and access is gained via suitable procedure through induction of different access requirements; staff, delivery, visitor, consultant, contractor ensuring other staff understand their role and responsibility in the management of safe operation of the site ensuring awareness of hazard and required protocol Coordinate and lead the site safety committee activities To assist the Process Safety team in process hazard assessments (PHA), including HAZID, HAZOP, LOPA, HFA and the development of ALARP demonstrations, as required under COMAH Liaise with all interested parties; enforcing competent authorities on HSE matters, the Emergency Services, to arrange regular Emergency Drills to enable the testing and review of the on-site Emergency Response Plan and development and maintenance of the off-site Emergency Response Plan with the local Emergency Planning authority. To act as Fire Officer for the site, and to ensure site fire risk assessments are up to date and necessary control measures are implemented, monitored and reviewed Report and communicate department performance, risk and opportunity to senior management Manage the sites COSHH Assessment process, including carrying out of such assessments To carry out any reasonable requests within the work environment in the interests and support of the company that may not specifically detailed above Responsible for developing the environmental strategy and environmental performance. Manage the site environmental permit and prepare any correspondence to the regulator or applications for variations that may be required and reporting of any permit breaches Undertake environmental risk assessments including source-pathway-receptor trio assessment as per CDOIF methodology Product Life Cycle Assessment Internal improvements on 12 principles of green chemistry Key Skills HSE Manager, Health, Safety and Environment Manager, Environmental Manager, Environmental Specialist, Environmental Coordinator, QHSE, HSE Please contact Marie Brisson on (url removed) for more information. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. ManH IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Feb 03, 2026
Full time
HSE Manager Wigan £45,000 - £50,000 Monday to Friday 8am - 4pm My Client who are a leading manufacturer within their field, is seeking an experienced HSE Manager to join their team due to continued growth and expansion. The main purpose of this role is to ensure compliance with government and legal regulations through policy enforcement or adherence to legal guidelines HSE Manager experience: Model and promote an organisational culture that fosters safety through effective leadership Completion and management of risk assessments including COSHH Experience of a COMAH site Ability to lead scenario training and emergency drills Knowledge of 45001 & 14001 Internal audit experience Educated to Degree Level in Relevant Subject Hold a NEBOSH Level 3 certificate Hold IOSH Managing Safely HSE Manager Duties: Management, Implementation and Communication of the Management Systems 45001 & 14001 Accident and incident investigations, report findings and Identify countermeasures to prevent reoccurrence by RCA and Risk Management; identification of hazard and planning of action to remove or reduce Acknowledge, Investigate, and resolve non-conformance Implementation, communication and Review of Audit requirements both internal and external Required to keep up to date with legislation and industry best practice and prepare, communicate changes highlighting any risk or operations requirements Management of Legislation Register, ensuring of site compliance through documented checks and protocol Organise all required HSE training programmes for relevant site personnel, Develop, implement and manage regulations under the health and safety at work act 1974 safety programs (Confined Space Entry, LOTO, Safe Isolation of plant, Hazard Communication, Hazard Waste Management, Emergency Response, Fall Protection, Respiratory Protection, Hearing Conservation, etc.) to ensure compliance with applicable health and safety standards HSE duties around the safety and environmental complaint operations of the facility, completion, and communication of any required documentation to any third party or interested party Site safety protocol including, communication and awareness to all who access site and or restricted areas, site signage and access is gained via suitable procedure through induction of different access requirements; staff, delivery, visitor, consultant, contractor ensuring other staff understand their role and responsibility in the management of safe operation of the site ensuring awareness of hazard and required protocol Coordinate and lead the site safety committee activities To assist the Process Safety team in process hazard assessments (PHA), including HAZID, HAZOP, LOPA, HFA and the development of ALARP demonstrations, as required under COMAH Liaise with all interested parties; enforcing competent authorities on HSE matters, the Emergency Services, to arrange regular Emergency Drills to enable the testing and review of the on-site Emergency Response Plan and development and maintenance of the off-site Emergency Response Plan with the local Emergency Planning authority. To act as Fire Officer for the site, and to ensure site fire risk assessments are up to date and necessary control measures are implemented, monitored and reviewed Report and communicate department performance, risk and opportunity to senior management Manage the sites COSHH Assessment process, including carrying out of such assessments To carry out any reasonable requests within the work environment in the interests and support of the company that may not specifically detailed above Responsible for developing the environmental strategy and environmental performance. Manage the site environmental permit and prepare any correspondence to the regulator or applications for variations that may be required and reporting of any permit breaches Undertake environmental risk assessments including source-pathway-receptor trio assessment as per CDOIF methodology Product Life Cycle Assessment Internal improvements on 12 principles of green chemistry Key Skills HSE Manager, Health, Safety and Environment Manager, Environmental Manager, Environmental Specialist, Environmental Coordinator, QHSE, HSE Please contact Marie Brisson on (url removed) for more information. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. ManH IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Overview Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems Proactively spot patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers' feedback and feature requests to the product team Support other members in the Operations team by being a point of contact and mentoring new joiners. We're looking for someone who: Has front line or back office banking experience Has experience in customer service in the financial services industry Is interested in how technology can improve people's lives Enjoys the startup environment Is customer focused Has a high level of organisation Has excellent written and verbal communication skills Has a high level of empathy and the ability to connect with other people What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central Manchester. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen and quiz interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. Hybrid Working At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 6 am to 10 pm. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Feb 03, 2026
Full time
Overview Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We're helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our product teams and developers to improve the customer experience on a day-to-day basis as well as the wider organisation. The Kroo is growing and we'd love to hear from you if you're interested in joining us in our journey. Here's what you will be doing: Provide and maintain exceptionally high levels of customer service via live chat, email, phone and social media Be the first port of call for customer complaints and concerns to make sure that they're treated fairly Show proactiveness and ownership skills to solve customer problems Proactively spot patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers' feedback and feature requests to the product team Support other members in the Operations team by being a point of contact and mentoring new joiners. We're looking for someone who: Has front line or back office banking experience Has experience in customer service in the financial services industry Is interested in how technology can improve people's lives Enjoys the startup environment Is customer focused Has a high level of organisation Has excellent written and verbal communication skills Has a high level of empathy and the ability to connect with other people What we offer: At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up. Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central Manchester. Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. About Our Process: We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: People screen and quiz interview - 45 mins Technical interview challenge with the hiring manager - 45 mins Head of division interview - 45 mins Successful candidates after the technical stage will be invited to informally meet the team in person and see our fantastic offices. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you. Hybrid Working At Kroo Bank, we embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage, maximising productivity. Our office in Manchester is a splendid space that serves as a valuable and potent resource when utilised appropriately. Presently, we follow a blended working model, where employees are expected to work in the office for 1-2 days a week. Therefore, candidates who are able to occasionally commute to the office align best with our current work practices. Please bear in mind that this position entails working shifts over 5 days, totalling 37.5 hours per week. The shift schedule will be provided well in advance, typically spanning from 6 am to 10 pm. Diversity and Inclusion We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Come join us, and shape the future of the insurance industry! SCOR Digital Solutions is a global insurance consultancy helping insurers worldwide to grow sustainably. A critical part of the SCOR Group, we are specialised in developing industry-leading digital solutions for every part of the consumer journey, from underwriting, to engagement, to claims. By combining SCOR's comprehensive data and analytical expertise with the award winning capabilities of our in house product and technical teams, our solutions are helping insurers to transform the experience of their consumers worldwide. As Customer Success Manager, you will play an essential role in managing integration related support cases, ensuring smooth onboarding, and maintaining high customer satisfaction. The ideal candidate will have a deep understanding of SaaS platforms, technical integrations, and customer centric project delivery and is able to connect people and technology. This job has a broad remit encompassing - but not limited to - the work areas below: Define the goals, scope, budget, and resources of a project with all stakeholders. Own and manage the lifecycle of integration related support cases, ensuring timely resolution and high customer satisfaction. Serve as the primary liaison between clients and internal teams (engineering, product, configuration, support) to resolve technical and integration challenges. Understand each client's architecture and business processes to guide integration best practices and identify potential friction points. Collaborate with implementation teams to ensure smooth onboarding and handover of integration cases. Monitor and report on integration health, usage patterns, and case trends to proactively address issues. Maintain detailed documentation of integration scenarios, resolutions, and lessons learned to support continuous improvement. Contribute to the development of integration playbooks, knowledge base articles, and self service tools. Support change management efforts when clients update their systems or workflows that impact the SaaS integration. Lead and manage digital projects from inception to completion, ensuring alignment with strategic goals. Oversee the implementation and lifecycle of SaaS software solutions, ensuring seamless integration and user adoption. Establish and optimise project management processes and workflows to enhance efficiency and scalability. Collaborate with cross functional technical teams to ensure technological feasibility and innovation in project delivery. Facilitate communication between project participants and translate complex requirements for non technical stakeholders. Provide regular progress reports and maintain proactive communication with clients. Collaborate with project managers to improve processes and make sure to optimise for client delivery. Core competencies The successful candidate for this job will be enthusiastic about the responsibilities above, and will have a skillset which complements the job well, including: Strong understanding of software integration, APIs, and cloud based platforms. Ability to analyse technical issues and coordinate cross functional teams to resolve them. Familiarity with change management practices in a SaaS environment. Strong drafting skills for functional documentation and client communication. Ability to set up and refine operational processes in dynamic environments. Understanding of modern technology stacks and software development practices. Excellent communication skills in English and French, Spanish is a nice to have. Required skills & experience Proven experience in SaaS project management and customer success. Experience with agile methodologies and structured project management (e.g., V Model). Experience with documenting processes and creating support materials. Proficiency in tools such as Jira, Confluence, SharePoint, and Power BI. What we offer Be part of an international culture with tech specialists. Medical allowance and pension plans. Remuneration policy. Green policy. Evolve in a stimulating and challenging environment. Share and learn with a passionate international community. Evolve in a start up mentality. The company working language is English. All employees should speak, read and write English to a sufficient level in order to communicate and operate effectively in the organisation. The recruitment process You can expect the following stages: 1 2 Interview with the hiring team & manager (online or in person) 3 Written test or case study Apply now If you feel you have something unique to bring, make your case by getting in touch. We'd love to hear from you. Firstname Surname E Mail Country Attaching CV (Please make sure you send us an attachment no more than 2 mb, in .pdf or .doc format) Link to LinkedIn Link to another social media We protect your personal data in accordance with GDPR. You have the right to view, change, delete, or contest any of your personal data processed by us. Check your rights in SCOR Digital Solutions privacy policy for more information. By submitting this application, you agree to our policy for handling candidate data
Feb 03, 2026
Full time
Come join us, and shape the future of the insurance industry! SCOR Digital Solutions is a global insurance consultancy helping insurers worldwide to grow sustainably. A critical part of the SCOR Group, we are specialised in developing industry-leading digital solutions for every part of the consumer journey, from underwriting, to engagement, to claims. By combining SCOR's comprehensive data and analytical expertise with the award winning capabilities of our in house product and technical teams, our solutions are helping insurers to transform the experience of their consumers worldwide. As Customer Success Manager, you will play an essential role in managing integration related support cases, ensuring smooth onboarding, and maintaining high customer satisfaction. The ideal candidate will have a deep understanding of SaaS platforms, technical integrations, and customer centric project delivery and is able to connect people and technology. This job has a broad remit encompassing - but not limited to - the work areas below: Define the goals, scope, budget, and resources of a project with all stakeholders. Own and manage the lifecycle of integration related support cases, ensuring timely resolution and high customer satisfaction. Serve as the primary liaison between clients and internal teams (engineering, product, configuration, support) to resolve technical and integration challenges. Understand each client's architecture and business processes to guide integration best practices and identify potential friction points. Collaborate with implementation teams to ensure smooth onboarding and handover of integration cases. Monitor and report on integration health, usage patterns, and case trends to proactively address issues. Maintain detailed documentation of integration scenarios, resolutions, and lessons learned to support continuous improvement. Contribute to the development of integration playbooks, knowledge base articles, and self service tools. Support change management efforts when clients update their systems or workflows that impact the SaaS integration. Lead and manage digital projects from inception to completion, ensuring alignment with strategic goals. Oversee the implementation and lifecycle of SaaS software solutions, ensuring seamless integration and user adoption. Establish and optimise project management processes and workflows to enhance efficiency and scalability. Collaborate with cross functional technical teams to ensure technological feasibility and innovation in project delivery. Facilitate communication between project participants and translate complex requirements for non technical stakeholders. Provide regular progress reports and maintain proactive communication with clients. Collaborate with project managers to improve processes and make sure to optimise for client delivery. Core competencies The successful candidate for this job will be enthusiastic about the responsibilities above, and will have a skillset which complements the job well, including: Strong understanding of software integration, APIs, and cloud based platforms. Ability to analyse technical issues and coordinate cross functional teams to resolve them. Familiarity with change management practices in a SaaS environment. Strong drafting skills for functional documentation and client communication. Ability to set up and refine operational processes in dynamic environments. Understanding of modern technology stacks and software development practices. Excellent communication skills in English and French, Spanish is a nice to have. Required skills & experience Proven experience in SaaS project management and customer success. Experience with agile methodologies and structured project management (e.g., V Model). Experience with documenting processes and creating support materials. Proficiency in tools such as Jira, Confluence, SharePoint, and Power BI. What we offer Be part of an international culture with tech specialists. Medical allowance and pension plans. Remuneration policy. Green policy. Evolve in a stimulating and challenging environment. Share and learn with a passionate international community. Evolve in a start up mentality. The company working language is English. All employees should speak, read and write English to a sufficient level in order to communicate and operate effectively in the organisation. The recruitment process You can expect the following stages: 1 2 Interview with the hiring team & manager (online or in person) 3 Written test or case study Apply now If you feel you have something unique to bring, make your case by getting in touch. We'd love to hear from you. Firstname Surname E Mail Country Attaching CV (Please make sure you send us an attachment no more than 2 mb, in .pdf or .doc format) Link to LinkedIn Link to another social media We protect your personal data in accordance with GDPR. You have the right to view, change, delete, or contest any of your personal data processed by us. Check your rights in SCOR Digital Solutions privacy policy for more information. By submitting this application, you agree to our policy for handling candidate data
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Feb 03, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Feb 03, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Overview Create the future of travel with us Whether it's to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That's why we've started to rebuild the infrastructure that underpins the travel industry. We're on a mission to unravel travel - simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed by Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Our team in London is growing and we're looking for talented people to join us on our journey. Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers' use of Duffel's technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. You will collaborate with a cross-functional group across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 5+ years helping enterprise customers maximise the value of a software or technology product Track record of expanding/growing customer relationships and reducing customer churn Experience working at a rapidly scaling startup Experience supporting implemenation, including pre, during and post launch activities Track record of expeditiously answering and solving product related questions The ability to handle diverse responsibilities and work independently to achieve desired results; have sound judgment and business acumen. Excellent communication skills, with ability to express complex business and technology issues in a clear way. Strong analytical skills: you enjoy digging into data to find insights and drive decisions Strong project management skills Experience working in cross-functional teams and aligning resources to customer outcomes Experience driving customer feedback loop to shape product roadmap and influence sales strategy Excellent written and verbal communication skills in English. Additional European languages are a plus! Bonus Deep knowledge of travel technology - specifically airline and/or hotel distribution systems Exprience leveraging AI automation to increase efficency in customer portfolio management Experience working with customer support and operations teams What you will do Own the day to day relationship with an assigned group of Duffel's strategic business customers Communicate proactively with customers to keep them engaged and maximise the use of our services and solutions Analyse customers' needs and suggest upgrades or additional features to meet their requirements Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions Develop KPIs with each partner to measure and analyse business and technical performance and grow our utility to the partner Champion your portfolio's product needs within Duffel to inform our technology strategy and roadmap Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief. Note to recruitment agencies Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.
Feb 03, 2026
Full time
Overview Create the future of travel with us Whether it's to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That's why we've started to rebuild the infrastructure that underpins the travel industry. We're on a mission to unravel travel - simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed by Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Our team in London is growing and we're looking for talented people to join us on our journey. Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers' use of Duffel's technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. You will collaborate with a cross-functional group across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 5+ years helping enterprise customers maximise the value of a software or technology product Track record of expanding/growing customer relationships and reducing customer churn Experience working at a rapidly scaling startup Experience supporting implemenation, including pre, during and post launch activities Track record of expeditiously answering and solving product related questions The ability to handle diverse responsibilities and work independently to achieve desired results; have sound judgment and business acumen. Excellent communication skills, with ability to express complex business and technology issues in a clear way. Strong analytical skills: you enjoy digging into data to find insights and drive decisions Strong project management skills Experience working in cross-functional teams and aligning resources to customer outcomes Experience driving customer feedback loop to shape product roadmap and influence sales strategy Excellent written and verbal communication skills in English. Additional European languages are a plus! Bonus Deep knowledge of travel technology - specifically airline and/or hotel distribution systems Exprience leveraging AI automation to increase efficency in customer portfolio management Experience working with customer support and operations teams What you will do Own the day to day relationship with an assigned group of Duffel's strategic business customers Communicate proactively with customers to keep them engaged and maximise the use of our services and solutions Analyse customers' needs and suggest upgrades or additional features to meet their requirements Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions Develop KPIs with each partner to measure and analyse business and technical performance and grow our utility to the partner Champion your portfolio's product needs within Duffel to inform our technology strategy and roadmap Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief. Note to recruitment agencies Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Feb 03, 2026
Full time
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Job Title: Combat Systems Consultant Location: Portsmouth, Portsdown Technology Park or Frimley, we offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: Up to £76,200 dependent on skills and experiences plus executive package What you'll be doing: Supporting MarLabs analysis tasks, identifying and scoping aspects of the technical support required to deliver the task, and supporting inter and intra-business discussions to facilitate this Working with the MarLabs Operational Analysts to ensure the analysis has the best (within reason and classification) representation and understanding of the performance and capabilities of the differing Combat System equipment Using personal experience to provide technical insights with regard to current and near-future capabilities in sense, decide and effect, specifically with any emphasis on real-world limitations and constraints Supporting MarLabs modelling and wargaming activities at all levels, providing subject matter expertise where appropriate Providing insight into typical combat platform operations and the application of various sense, decide and effect capabilities within this context Conduct targeted research to support MarLabs Operational Analysis , including enabling value-add engagement with academia and industry, addressing Maritime & Land sector knowledge gaps, and developing long-term (20-25 year) technology roadmaps to inform future capability evolution Your skills and experiences: Degree-qualified (or equivalent) with relevant professional experience in engineering, defence, or combat systems Deep expertise in combat systems Robust engineering background underpinning the analysis , development, and integration of complex defence systems Ability to challenge established norms, draw on specialist networks, and apply innovative, inclusive thinking to problem-solving and solution development Strong experience engaging senior stakeholders, particularly customers, with a proven ability to build trusted, mutually beneficial relationships Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The MarLabs Team: MarLabs is the future facing Operational Analysis team supporting BAE Systems Maritime and Land business. The small team of analysts are focused on informing business strategy, campaigns and future product development, seeking to understand the customers challenges , inform the business response, be this in regard to short-term opportunities, or longer-term strategic positioning. The MarLabs Combat Systems Consultant is a thought leader in maritime and land combat technologies, providing deep expertise in above- and below-water systems and their enabling infrastructure. Reporting to the Lead Technologist, you will shape future battlespace capabilities, support operational analysis , drive sector growth, and build strategic relationships across BAE Systems, academia, and industry to deliver tangible business impact. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 03, 2026
Full time
Job Title: Combat Systems Consultant Location: Portsmouth, Portsdown Technology Park or Frimley, we offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: Up to £76,200 dependent on skills and experiences plus executive package What you'll be doing: Supporting MarLabs analysis tasks, identifying and scoping aspects of the technical support required to deliver the task, and supporting inter and intra-business discussions to facilitate this Working with the MarLabs Operational Analysts to ensure the analysis has the best (within reason and classification) representation and understanding of the performance and capabilities of the differing Combat System equipment Using personal experience to provide technical insights with regard to current and near-future capabilities in sense, decide and effect, specifically with any emphasis on real-world limitations and constraints Supporting MarLabs modelling and wargaming activities at all levels, providing subject matter expertise where appropriate Providing insight into typical combat platform operations and the application of various sense, decide and effect capabilities within this context Conduct targeted research to support MarLabs Operational Analysis , including enabling value-add engagement with academia and industry, addressing Maritime & Land sector knowledge gaps, and developing long-term (20-25 year) technology roadmaps to inform future capability evolution Your skills and experiences: Degree-qualified (or equivalent) with relevant professional experience in engineering, defence, or combat systems Deep expertise in combat systems Robust engineering background underpinning the analysis , development, and integration of complex defence systems Ability to challenge established norms, draw on specialist networks, and apply innovative, inclusive thinking to problem-solving and solution development Strong experience engaging senior stakeholders, particularly customers, with a proven ability to build trusted, mutually beneficial relationships Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The MarLabs Team: MarLabs is the future facing Operational Analysis team supporting BAE Systems Maritime and Land business. The small team of analysts are focused on informing business strategy, campaigns and future product development, seeking to understand the customers challenges , inform the business response, be this in regard to short-term opportunities, or longer-term strategic positioning. The MarLabs Combat Systems Consultant is a thought leader in maritime and land combat technologies, providing deep expertise in above- and below-water systems and their enabling infrastructure. Reporting to the Lead Technologist, you will shape future battlespace capabilities, support operational analysis , drive sector growth, and build strategic relationships across BAE Systems, academia, and industry to deliver tangible business impact. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Feb 03, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Field Service Engineer (Plant / Construction Equipment / Ex-Forces / HGV) 45,000 - 48,000 (OTE: 50 000) + Door to Door Overtime + Vehicle + Fuel Card + Training + Pension Home-based role ideally located: Reading, Bracknell, Slough, Guildford, Farnham, Redhill, Epsom, Woking, Cobham. Ex-Forces Candidates encouraged to apply. Are you a Field Service Engineer from one of the following backgrounds: Heavy Plant, Construction Equipment, Ex-Forces, HGV, Mechanical or similar? On offer is an excellent opportunity to work for a growing business, where you will receive ongoing specialist training, door-to-door overtime to maximise your earnings, and the opportunity to become a go-to engineer within a growing company. In this role, you will work across the South of England, traveling to customer sites to provide service, maintenance, and repairs on the company's wide product range, which is continually expanding. The company has an excellent reputation within its industry as the go-to leader; it has ambitious plans to grow the team, making this a great time to get on board. The role would suit a Field Service Engineer from the following backgrounds: Heavy Plant, Construction Equipment, Ex-Forces, HGV, Mechanical or similar. The Role: Service, maintain and repair the company's wide range of products. Ongoing training and development opportunities including courses & certifications Door-to-door paid overtime Covering a South of England patch - will include occasional staying away The Person: Field Service Engineer. Heavy Plant, Construction Equipment, Ex-Forces, HGV, Mechanical or similar background. Time served or relevant engineering qualification, would be an advantage. Full UK driving license. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Kier Rees at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Feb 03, 2026
Full time
Field Service Engineer (Plant / Construction Equipment / Ex-Forces / HGV) 45,000 - 48,000 (OTE: 50 000) + Door to Door Overtime + Vehicle + Fuel Card + Training + Pension Home-based role ideally located: Reading, Bracknell, Slough, Guildford, Farnham, Redhill, Epsom, Woking, Cobham. Ex-Forces Candidates encouraged to apply. Are you a Field Service Engineer from one of the following backgrounds: Heavy Plant, Construction Equipment, Ex-Forces, HGV, Mechanical or similar? On offer is an excellent opportunity to work for a growing business, where you will receive ongoing specialist training, door-to-door overtime to maximise your earnings, and the opportunity to become a go-to engineer within a growing company. In this role, you will work across the South of England, traveling to customer sites to provide service, maintenance, and repairs on the company's wide product range, which is continually expanding. The company has an excellent reputation within its industry as the go-to leader; it has ambitious plans to grow the team, making this a great time to get on board. The role would suit a Field Service Engineer from the following backgrounds: Heavy Plant, Construction Equipment, Ex-Forces, HGV, Mechanical or similar. The Role: Service, maintain and repair the company's wide range of products. Ongoing training and development opportunities including courses & certifications Door-to-door paid overtime Covering a South of England patch - will include occasional staying away The Person: Field Service Engineer. Heavy Plant, Construction Equipment, Ex-Forces, HGV, Mechanical or similar background. Time served or relevant engineering qualification, would be an advantage. Full UK driving license. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Kier Rees at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Feb 03, 2026
Full time
DWP. Digital with Purpose. Join DWP as a Java Software Engineer and grow your skills and career in a supportive, forward thinking engineering community. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Knowledge and experience of APIs, RESTful services and Microservice Architectures. Demonstrable experience in developing on cloud-based environments such as AWS or Azure. A good understanding of Test-Driven Development and Behaviour Driven Development. Skilled in working with SQL and NoSQL databases, including Postgres, MySQL and MongoDB. Able to design and maintain a robust, effective automated test suite to support continuous deployment. Experience of developing large scale systems using open-source technologies using Java 8 or above. You and your role Our Java Software Engineers work on large scale, high impact systems used by millions, contributing to services that make a real difference to people's lives. As part of a multidisciplinary agile team, you'll design, build and maintain modern software products using Java, microservices and cloud platforms such as AWS or Azure. Your work will span developing APIs, creating accessible user interfaces, ensuring the operational stability of the products you build, and contributing to automated test suites that support continuous deployment. You'll work closely with other engineers, architects and other specialists to shape resilient, secure and reliable services. We want someone who can bring strong engineering expertise, advocate for best practice and help set technical direction within the team. You'll need experience with TDD/BDD, SQL/noSQL databases, cloud-native engineering and of delivering high-quality systems using open source technologies. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447 to £59,813, based on our assessment of you skills and experience at interview. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £13,484 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Coding Test: details will be sent to candidates when the exercise is issued. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Principal Product Safety Engineer Location: Frimley, Weymouth, Bristol, Portsmouth, Barrow-in-Furness, Devonport, Plymouth or Brough, dependant on role and your personal circumstances. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable, depending on experience What you'll be doing: Providing advice on product safety matters to project and engineering managers delivering the programmes and ensuring the safety considerations (DEF STAN 0055/0056) are correctly considered and implemented Engaging with third parties, to review and gather supporting safety case evidence Developing safety arguments, both physical and functional, using appropriate safety analysis methods e.g. (FHA/STPA/FMEA/FTA) producing and updating safety case and safety management documentation using appropriate regulations and standards Line managing other safety practitioners Applying ALARP principles Your skills and experiences: Essential: Safety engineering processes, practices and tools Clear understanding of safety engineering & assurance principals Experience and qualified engineers from other disciplines who display the correct behaviours and have an understanding of safety engineering, will actively be considered for this role Desirable: Good communication skills and ability to interact and manage stakeholders Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Systems Safety Team Working closely with several engineers and technical specialists on both In-Service and In-Build Combat Systems, you will have the opportunity to work on developing safety arguments. This will include developing an understanding of new technologies and sensor systems used to support the safety arguments. We welcome people with experience of the military, defence and maritime industries, who can use their knowledge and learning to help us ensure that we provide the best products into submarines. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 16th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 03, 2026
Full time
Job Title: Principal Product Safety Engineer Location: Frimley, Weymouth, Bristol, Portsmouth, Barrow-in-Furness, Devonport, Plymouth or Brough, dependant on role and your personal circumstances. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable, depending on experience What you'll be doing: Providing advice on product safety matters to project and engineering managers delivering the programmes and ensuring the safety considerations (DEF STAN 0055/0056) are correctly considered and implemented Engaging with third parties, to review and gather supporting safety case evidence Developing safety arguments, both physical and functional, using appropriate safety analysis methods e.g. (FHA/STPA/FMEA/FTA) producing and updating safety case and safety management documentation using appropriate regulations and standards Line managing other safety practitioners Applying ALARP principles Your skills and experiences: Essential: Safety engineering processes, practices and tools Clear understanding of safety engineering & assurance principals Experience and qualified engineers from other disciplines who display the correct behaviours and have an understanding of safety engineering, will actively be considered for this role Desirable: Good communication skills and ability to interact and manage stakeholders Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Systems Safety Team Working closely with several engineers and technical specialists on both In-Service and In-Build Combat Systems, you will have the opportunity to work on developing safety arguments. This will include developing an understanding of new technologies and sensor systems used to support the safety arguments. We welcome people with experience of the military, defence and maritime industries, who can use their knowledge and learning to help us ensure that we provide the best products into submarines. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 16th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Manchester (Hybrid, up to 3 days WFH) Up to £33k (OTE up to £40k) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world class technology. As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we're investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group. Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long term value across Street Group's ecosystem of products. You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business. A bit about you You'll have a background in Customer Success You are passionate about providing an excellent customer experience You have excellent written and verbal communication skills (fluency in written and spoken English) You're a dependable, motivated, self starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth You're highly organised with exceptional attention to detail Here's what you can expect to be working on as a Customer Success Manager at Street Group Immersing yourself in the company and building knowledge of our evolving product Ensuring feedback flows from Customer Success to the relevant business and product teams Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers Implementing creative solutions to proactively resolve potential issues for customers Providing exceptional technical support via phone and email to Street clients Upselling additional products to existing clients Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Back in 2015, our co Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on demand' needs of customers and their busy lifestyles. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Hybrid working - you can work from home up to 3 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well being support via Health Assured Regular well being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology.
Feb 03, 2026
Full time
Manchester (Hybrid, up to 3 days WFH) Up to £33k (OTE up to £40k) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world class technology. As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we're investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group. Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long term value across Street Group's ecosystem of products. You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business. A bit about you You'll have a background in Customer Success You are passionate about providing an excellent customer experience You have excellent written and verbal communication skills (fluency in written and spoken English) You're a dependable, motivated, self starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth You're highly organised with exceptional attention to detail Here's what you can expect to be working on as a Customer Success Manager at Street Group Immersing yourself in the company and building knowledge of our evolving product Ensuring feedback flows from Customer Success to the relevant business and product teams Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers Implementing creative solutions to proactively resolve potential issues for customers Providing exceptional technical support via phone and email to Street clients Upselling additional products to existing clients Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Back in 2015, our co Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on demand' needs of customers and their busy lifestyles. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Hybrid working - you can work from home up to 3 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well being support via Health Assured Regular well being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology.
Government Digital & Data
Cardiff, South Glamorgan
Location We encourage flexible and hybrid working. Some office attendance will be required based on business needs. This role is based in our Cardiff office, but there will occasionally be a requirement to travel to the Merthyr office too. About the job Job summary We're responsible for Land Transaction Tax and Landfill Disposals Tax. Our work raises revenue to support public services, like the NHS and schools, in communities across Wales. But that's not all, we're also involved with and support future tax design for Wales. Join a place with purpose You'll join a team of 100+ talented people from across 14 different professions. Our culture is best described as innovative, collaborative and kind. By working together, we'll deliver a fair tax system for Wales. Our people You'll be working with people from a wide range of backgrounds and experience. From Operations, Policy, Digital and Data, HR, Communications to Finance - there's a place for you in our friendly team. You'll be our greatest asset You'll be joining an inclusive organisation and be part of a team where you can thrive, be rewarded and heard. We're recognised as one of the top organisations for people engagement in the Civil Service People Survey. Inclusion and fairness are one of our strongest areas, as well as pay and benefits - our People Survey results say it all! We're also recognised for being innovative and a digital, 'cloud-based' organisation that supports hybrid and flexible working enabling a great work-life balance. More about working for us , our roles and our Corporate Plan 2025 - 2028 Job description We are seeking a highly organised and results-driven Senior Delivery Manager to lead and deliver a diverse portfolio of projects across the Welsh Revenue Authority. Working in a fast-paced environment, you'll identify and manage risks to ensure projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will act as a true leader to facilitate collaboration, decision-making, effective planning of work, clarity on vision, scope, goals and roadmap. Whilst managing conflicting priorities and conflict resolution and applying a range of methodologies to deliver innovative solutions. You will oversee a wide variety of projects, from business change initiatives to IT infrastructure delivery and software development. This includes acquiring resources and coordinating the efforts of team members. You'll be working closely with both specialist and generalist colleagues and third party contractors, so being collaborative, supportive, and able to inspire trust and confidence is key. This role requires flexibility, effective leadership and negotiation skills, and a commitment to your own and your team's continuous development. You'll need to be someone comfortable with change and be able to adapt to different project demands. This is an important in the Digital team within WRA, and is aligned with UK Government Digital and Data Profession. "This is a great opportunity for a DDAT professional to take the lead on delivering new business critical digital services". Anthony Pritchard, Chief Digital Officer Person specification Lead end-to-end delivery of large and/or complex IT and change projects. Prioritise and manage a backlog of work in collaboration with service owners, product owners and business stakeholders to align delivery with strategic vision and goals. Build and motivate high-performing internal and external multi-disciplinary teams helping them to organise and plan their work, ensuring effective communication and collaboration. Define project scope and develop detailed delivery plans, schedules, and resource allocations, reporting on progress and outcomes to stakeholders. Identify and mitigate project risks, issues and dependencies. Maintain delivery momentum: removing blockers and addressing issues Ensure appropriate tools are deployed and that methods and practices are implemented and followed. Develop and review estimates and assumptions for the project's resources and costs. Oversee commercial negotiations with third party suppliers and financial forecasting and budget tracking. Input into budgets, business cases, balancing cost vs value, monitoring financial health in delivery. Develop and maintain key relationships with internal customers and key third party contractors. Ensure quality assurance and compliance with IT standards and policies. Facilitate post-project reviews and continuous improvement initiatives. Candidate Information Session If this seems like a role you'd be interested in, join us for our virtual Candidate Information Sessions. You'll meet the Line Manager, get an overview of the role as well a feeling for what it's like to work at the WRA. We'll also talk through our benefits and provide helpful tips for your application with us. Please register for one of the sessions below: 5th February 2026 at 12.30pm - Register here: Business Wales Events Finder - Candidate Information Session - Senior Delivery Manager 5th February 2026 at 16.00pm - Register here: Business Wales Events Finder - Candidate Information Session - Senior Delivery Manager Qualifications ScrumMaster, Agile Practitioner, Project Management Professional (PMP), PRINCE2 or equivalent. Languages We've undertaken an objective assessment of the Welsh language skills needed to undertake the duties of this role. For this role: Welsh language skills Welsh skills are not essential. This means that you do not need Welsh language skills to undertake this role and these skills won't be assessed during the recruitment process. However, we actively encourage all staff to learn or improve their Welsh language skills and offer a range of opportunities to suit everyone.
Feb 03, 2026
Full time
Location We encourage flexible and hybrid working. Some office attendance will be required based on business needs. This role is based in our Cardiff office, but there will occasionally be a requirement to travel to the Merthyr office too. About the job Job summary We're responsible for Land Transaction Tax and Landfill Disposals Tax. Our work raises revenue to support public services, like the NHS and schools, in communities across Wales. But that's not all, we're also involved with and support future tax design for Wales. Join a place with purpose You'll join a team of 100+ talented people from across 14 different professions. Our culture is best described as innovative, collaborative and kind. By working together, we'll deliver a fair tax system for Wales. Our people You'll be working with people from a wide range of backgrounds and experience. From Operations, Policy, Digital and Data, HR, Communications to Finance - there's a place for you in our friendly team. You'll be our greatest asset You'll be joining an inclusive organisation and be part of a team where you can thrive, be rewarded and heard. We're recognised as one of the top organisations for people engagement in the Civil Service People Survey. Inclusion and fairness are one of our strongest areas, as well as pay and benefits - our People Survey results say it all! We're also recognised for being innovative and a digital, 'cloud-based' organisation that supports hybrid and flexible working enabling a great work-life balance. More about working for us , our roles and our Corporate Plan 2025 - 2028 Job description We are seeking a highly organised and results-driven Senior Delivery Manager to lead and deliver a diverse portfolio of projects across the Welsh Revenue Authority. Working in a fast-paced environment, you'll identify and manage risks to ensure projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will act as a true leader to facilitate collaboration, decision-making, effective planning of work, clarity on vision, scope, goals and roadmap. Whilst managing conflicting priorities and conflict resolution and applying a range of methodologies to deliver innovative solutions. You will oversee a wide variety of projects, from business change initiatives to IT infrastructure delivery and software development. This includes acquiring resources and coordinating the efforts of team members. You'll be working closely with both specialist and generalist colleagues and third party contractors, so being collaborative, supportive, and able to inspire trust and confidence is key. This role requires flexibility, effective leadership and negotiation skills, and a commitment to your own and your team's continuous development. You'll need to be someone comfortable with change and be able to adapt to different project demands. This is an important in the Digital team within WRA, and is aligned with UK Government Digital and Data Profession. "This is a great opportunity for a DDAT professional to take the lead on delivering new business critical digital services". Anthony Pritchard, Chief Digital Officer Person specification Lead end-to-end delivery of large and/or complex IT and change projects. Prioritise and manage a backlog of work in collaboration with service owners, product owners and business stakeholders to align delivery with strategic vision and goals. Build and motivate high-performing internal and external multi-disciplinary teams helping them to organise and plan their work, ensuring effective communication and collaboration. Define project scope and develop detailed delivery plans, schedules, and resource allocations, reporting on progress and outcomes to stakeholders. Identify and mitigate project risks, issues and dependencies. Maintain delivery momentum: removing blockers and addressing issues Ensure appropriate tools are deployed and that methods and practices are implemented and followed. Develop and review estimates and assumptions for the project's resources and costs. Oversee commercial negotiations with third party suppliers and financial forecasting and budget tracking. Input into budgets, business cases, balancing cost vs value, monitoring financial health in delivery. Develop and maintain key relationships with internal customers and key third party contractors. Ensure quality assurance and compliance with IT standards and policies. Facilitate post-project reviews and continuous improvement initiatives. Candidate Information Session If this seems like a role you'd be interested in, join us for our virtual Candidate Information Sessions. You'll meet the Line Manager, get an overview of the role as well a feeling for what it's like to work at the WRA. We'll also talk through our benefits and provide helpful tips for your application with us. Please register for one of the sessions below: 5th February 2026 at 12.30pm - Register here: Business Wales Events Finder - Candidate Information Session - Senior Delivery Manager 5th February 2026 at 16.00pm - Register here: Business Wales Events Finder - Candidate Information Session - Senior Delivery Manager Qualifications ScrumMaster, Agile Practitioner, Project Management Professional (PMP), PRINCE2 or equivalent. Languages We've undertaken an objective assessment of the Welsh language skills needed to undertake the duties of this role. For this role: Welsh language skills Welsh skills are not essential. This means that you do not need Welsh language skills to undertake this role and these skills won't be assessed during the recruitment process. However, we actively encourage all staff to learn or improve their Welsh language skills and offer a range of opportunities to suit everyone.
An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context - for example teachers, exams officers, timetablers, data managers, or local authority officers - who are seeking a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. This role requires knowledge of the Welsh education system, including its unique statutory returns, curriculum arrangements, and bilingual communication requirements. Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live - applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Provide specialist advice and consultancy to Welsh local authorities and schools, ensuring alignment with Welsh Government requirements (e.g. Post-16 data collection, Welsh Census, Curriculum for Wales, bilingual reporting). Act as a point of escalation for Welsh customers, ensuring that communication and support is sensitive to language and policy differences. Respond to Welsh customers on Community. Manage your own calendar to ensure that your time is spent where needed across the supported authorities and support centres. Provide training and support where needed, including the ability to deliver in Welsh where appropriate. Conduct health checks and other proactive investigations with a specific eye to Welsh requirements and statutory deadlines. Contribute feedback to Bromcom's product and development teams on features or compliance issues that affect the Welsh education market. Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement. Required skills / experience: Strong knowledge of the Welsh education system, including curriculum and statutory reporting requirements Education MIS exposure Excellent communication and presentation skills, with the ability to engage confidently Ability to learn and adapt as our software changes Self organised and a self starter Excellent people skills Desired Experience: Working in or with schools, for example in a data manager, timetabling, or technical support / training role using MIS systems. Exposure to Bromcom's suite of MIS products. Ability to communicate in both English and Welsh.
Feb 03, 2026
Full time
An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities. We are looking for individuals with experience of using school MIS systems in a Welsh education context - for example teachers, exams officers, timetablers, data managers, or local authority officers - who are seeking a career change. It is important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. This role requires knowledge of the Welsh education system, including its unique statutory returns, curriculum arrangements, and bilingual communication requirements. Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live - applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Provide specialist advice and consultancy to Welsh local authorities and schools, ensuring alignment with Welsh Government requirements (e.g. Post-16 data collection, Welsh Census, Curriculum for Wales, bilingual reporting). Act as a point of escalation for Welsh customers, ensuring that communication and support is sensitive to language and policy differences. Respond to Welsh customers on Community. Manage your own calendar to ensure that your time is spent where needed across the supported authorities and support centres. Provide training and support where needed, including the ability to deliver in Welsh where appropriate. Conduct health checks and other proactive investigations with a specific eye to Welsh requirements and statutory deadlines. Contribute feedback to Bromcom's product and development teams on features or compliance issues that affect the Welsh education market. Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement. Required skills / experience: Strong knowledge of the Welsh education system, including curriculum and statutory reporting requirements Education MIS exposure Excellent communication and presentation skills, with the ability to engage confidently Ability to learn and adapt as our software changes Self organised and a self starter Excellent people skills Desired Experience: Working in or with schools, for example in a data manager, timetabling, or technical support / training role using MIS systems. Exposure to Bromcom's suite of MIS products. Ability to communicate in both English and Welsh.
