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apetito
Health & Safety Administrator
apetito Portbury, Somerset
Overview Are you an experienced administrator ready for a new challenge? We are seeking a skilled administrator to support our team of seven safety, health, fire and environmental specialists, helping protect and enhance standards across the entire apetito organisation. With nearly 2,000 employees, plus contractors, operating across around 50 sites - and with continued growth on the horizon - maintaining robust safety, fire prevention and environmental performance is central to how we operate. Ensuring our people stay safe and that we remain a responsible neighbour in every community is an essential part of our mission. In this role, you'll be at the centre of the team's work, providing the practical, day to day support that helps our specialists operate more efficiently and effectively. The variety is broad, the pace is lively and your contribution will be critical to everything we deliver. Based at our Portbury, Bristol, site full time, the typical hours will be Monday - Friday, 8.30am to 5.00pm. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities You will take responsibility for overseeing the company's central injury reporting and safety event software, working closely with colleagues at our German parent organisation. A key part of the job is to log and monitor every workplace injury through to resolution. This includes capturing full incident details and supporting evidence - such as photographs, witness statements, injury descriptions and any resulting lost time - and ensuring all investigation reports are completed to a high standard. You will also gather and centrally file all documentation required for compensation claims. The role involves analysing injury trends and producing accurate reports, dashboards, trackers and presentations that help inform leadership decisions. The position supports the wider safety and environmental risk management systems, particularly through tracking improvement actions and driving them to closure. Additional responsibilities include diary coordination, organising meetings, taking notes during and after discussions, and distributing minutes promptly to relevant stakeholders. Qualifications/Personal Qualities Essential: Experienced administrator with excellent attention to detail A highly organised and logical completer/finisher Helps flag anomalies, risks, or trends needing attention Comfortable liaising with people from all locations, remotely Handles sensitive topics (performance, safety issues, operational problems) with tact Use initiative to see tasks through, even when information is incomplete or requires chasing Desirable: Experience in use of Powerpoint and Excel Able to manage multiple diaries to schedule meetings Act as a central "hub" connecting people, information and actions Build effective working relationships with specialists, site leaders and operations teams Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Apr 12, 2026
Full time
Overview Are you an experienced administrator ready for a new challenge? We are seeking a skilled administrator to support our team of seven safety, health, fire and environmental specialists, helping protect and enhance standards across the entire apetito organisation. With nearly 2,000 employees, plus contractors, operating across around 50 sites - and with continued growth on the horizon - maintaining robust safety, fire prevention and environmental performance is central to how we operate. Ensuring our people stay safe and that we remain a responsible neighbour in every community is an essential part of our mission. In this role, you'll be at the centre of the team's work, providing the practical, day to day support that helps our specialists operate more efficiently and effectively. The variety is broad, the pace is lively and your contribution will be critical to everything we deliver. Based at our Portbury, Bristol, site full time, the typical hours will be Monday - Friday, 8.30am to 5.00pm. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities You will take responsibility for overseeing the company's central injury reporting and safety event software, working closely with colleagues at our German parent organisation. A key part of the job is to log and monitor every workplace injury through to resolution. This includes capturing full incident details and supporting evidence - such as photographs, witness statements, injury descriptions and any resulting lost time - and ensuring all investigation reports are completed to a high standard. You will also gather and centrally file all documentation required for compensation claims. The role involves analysing injury trends and producing accurate reports, dashboards, trackers and presentations that help inform leadership decisions. The position supports the wider safety and environmental risk management systems, particularly through tracking improvement actions and driving them to closure. Additional responsibilities include diary coordination, organising meetings, taking notes during and after discussions, and distributing minutes promptly to relevant stakeholders. Qualifications/Personal Qualities Essential: Experienced administrator with excellent attention to detail A highly organised and logical completer/finisher Helps flag anomalies, risks, or trends needing attention Comfortable liaising with people from all locations, remotely Handles sensitive topics (performance, safety issues, operational problems) with tact Use initiative to see tasks through, even when information is incomplete or requires chasing Desirable: Experience in use of Powerpoint and Excel Able to manage multiple diaries to schedule meetings Act as a central "hub" connecting people, information and actions Build effective working relationships with specialists, site leaders and operations teams Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
NG Bailey
BIM Technician
NG Bailey Leeds, Yorkshire
BIM TechnicianCatterick, North Yorkshire, Leeds, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary :Freedom's Design team have an exciting opportunity for a BIM Technician to join us on our exciting journey. This is a fantastic time to join as we are growing at an exponential rate. The role of BIM Technician will work in a specialist multi-disciplinary producing accurate electrical models and drawings for a range of large and small-scale engineering projects. The role will support Engineers in the delivery of high-quality design packages contributing to model coordination, drawing production, and digital workflows ensuring projects are delivered to the highest standards. Some of the key deliverables in this role will include: Assist in all BIM related activities in collaboration with the design and project teams. Produce calculations, drawings, and technical reports from 3D Models for design stage, installation, and/or manufacture. Ensure works are completed to a high standard, adhering to Freedom's document control procedures and Client requirements. Adhere to the design, check/review, and approve process, ensuring self-checks and peer checks are completed where necessary. Build and maintain internal relationships with team members. Demonstrate excellent communication between the department and the wider project team. Work from engineers/designers' mark ups to edit or produce accurate and structured models Develop a working knowledge of all HV/LV systems to ensure optimised solutions and enable CDM compliance. Visit site to gain practical experience of HV/LV installation practices and apply these to improve drawing effectiveness models. Does this sound like a role you have envisaged yourself in? What we're looking for: Demonstrable experience working in a design environment Knowledge of BS/ISO BIM standards and electrical engineering codes/regulations. Proficient in AutoCAD Revit MEP, and Navisworks Qualifications: ONC/HNC (or equivalent) in Electrical Engineering, Building Services, or related discipline Formal training or certification in Autodesk Revit MEP Good understanding of engineering drawing standards and BIM processes (ISO 19650 awareness) Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 12, 2026
Full time
BIM TechnicianCatterick, North Yorkshire, Leeds, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary :Freedom's Design team have an exciting opportunity for a BIM Technician to join us on our exciting journey. This is a fantastic time to join as we are growing at an exponential rate. The role of BIM Technician will work in a specialist multi-disciplinary producing accurate electrical models and drawings for a range of large and small-scale engineering projects. The role will support Engineers in the delivery of high-quality design packages contributing to model coordination, drawing production, and digital workflows ensuring projects are delivered to the highest standards. Some of the key deliverables in this role will include: Assist in all BIM related activities in collaboration with the design and project teams. Produce calculations, drawings, and technical reports from 3D Models for design stage, installation, and/or manufacture. Ensure works are completed to a high standard, adhering to Freedom's document control procedures and Client requirements. Adhere to the design, check/review, and approve process, ensuring self-checks and peer checks are completed where necessary. Build and maintain internal relationships with team members. Demonstrate excellent communication between the department and the wider project team. Work from engineers/designers' mark ups to edit or produce accurate and structured models Develop a working knowledge of all HV/LV systems to ensure optimised solutions and enable CDM compliance. Visit site to gain practical experience of HV/LV installation practices and apply these to improve drawing effectiveness models. Does this sound like a role you have envisaged yourself in? What we're looking for: Demonstrable experience working in a design environment Knowledge of BS/ISO BIM standards and electrical engineering codes/regulations. Proficient in AutoCAD Revit MEP, and Navisworks Qualifications: ONC/HNC (or equivalent) in Electrical Engineering, Building Services, or related discipline Formal training or certification in Autodesk Revit MEP Good understanding of engineering drawing standards and BIM processes (ISO 19650 awareness) Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
NG Bailey
BIM Technician
NG Bailey Catterick Garrison, Yorkshire
BIM TechnicianCatterick, North Yorkshire, Leeds, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary :Freedom's Design team have an exciting opportunity for a BIM Technician to join us on our exciting journey. This is a fantastic time to join as we are growing at an exponential rate. The role of BIM Technician will work in a specialist multi-disciplinary producing accurate electrical models and drawings for a range of large and small-scale engineering projects. The role will support Engineers in the delivery of high-quality design packages contributing to model coordination, drawing production, and digital workflows ensuring projects are delivered to the highest standards. Some of the key deliverables in this role will include: Assist in all BIM related activities in collaboration with the design and project teams. Produce calculations, drawings, and technical reports from 3D Models for design stage, installation, and/or manufacture. Ensure works are completed to a high standard, adhering to Freedom's document control procedures and Client requirements. Adhere to the design, check/review, and approve process, ensuring self-checks and peer checks are completed where necessary. Build and maintain internal relationships with team members. Demonstrate excellent communication between the department and the wider project team. Work from engineers/designers' mark ups to edit or produce accurate and structured models Develop a working knowledge of all HV/LV systems to ensure optimised solutions and enable CDM compliance. Visit site to gain practical experience of HV/LV installation practices and apply these to improve drawing effectiveness models. Does this sound like a role you have envisaged yourself in? What we're looking for: Demonstrable experience working in a design environment Knowledge of BS/ISO BIM standards and electrical engineering codes/regulations. Proficient in AutoCAD Revit MEP, and Navisworks Qualifications: ONC/HNC (or equivalent) in Electrical Engineering, Building Services, or related discipline Formal training or certification in Autodesk Revit MEP Good understanding of engineering drawing standards and BIM processes (ISO 19650 awareness) Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 12, 2026
Full time
BIM TechnicianCatterick, North Yorkshire, Leeds, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary :Freedom's Design team have an exciting opportunity for a BIM Technician to join us on our exciting journey. This is a fantastic time to join as we are growing at an exponential rate. The role of BIM Technician will work in a specialist multi-disciplinary producing accurate electrical models and drawings for a range of large and small-scale engineering projects. The role will support Engineers in the delivery of high-quality design packages contributing to model coordination, drawing production, and digital workflows ensuring projects are delivered to the highest standards. Some of the key deliverables in this role will include: Assist in all BIM related activities in collaboration with the design and project teams. Produce calculations, drawings, and technical reports from 3D Models for design stage, installation, and/or manufacture. Ensure works are completed to a high standard, adhering to Freedom's document control procedures and Client requirements. Adhere to the design, check/review, and approve process, ensuring self-checks and peer checks are completed where necessary. Build and maintain internal relationships with team members. Demonstrate excellent communication between the department and the wider project team. Work from engineers/designers' mark ups to edit or produce accurate and structured models Develop a working knowledge of all HV/LV systems to ensure optimised solutions and enable CDM compliance. Visit site to gain practical experience of HV/LV installation practices and apply these to improve drawing effectiveness models. Does this sound like a role you have envisaged yourself in? What we're looking for: Demonstrable experience working in a design environment Knowledge of BS/ISO BIM standards and electrical engineering codes/regulations. Proficient in AutoCAD Revit MEP, and Navisworks Qualifications: ONC/HNC (or equivalent) in Electrical Engineering, Building Services, or related discipline Formal training or certification in Autodesk Revit MEP Good understanding of engineering drawing standards and BIM processes (ISO 19650 awareness) Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
ARC Group
Northampton
ARC Group
We are looking for a Handy Person to assist on an on going job in Northampton. The job role will be working in a production enviroment creating pre-fabrication works for a large mechanical and electrical firm. We are looking for a handy person that can work with a variety of tools. If you are available for work and would like more information on the above role please send your CV to (url removed) BENEFITS OF WORKING FOR ARC • Working with one of East Anglia s leading Recruitment agencies with 16 years within the marketplace, recruiting for many of the region s leading companies. • In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. • Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) • Weekly pay with a 1 hour pay resolution guarantee. • Pension contribution (after 3 months continuous service). • On-going assignments • Free access to our Health Assured scheme for you and your family. • Access to Free online training. Please contact our Mechanical & Electrical Recruitment specialists in Rugby if you are available for this position ARC M&E BUILDING ON SUCCESS
Apr 12, 2026
Contractor
We are looking for a Handy Person to assist on an on going job in Northampton. The job role will be working in a production enviroment creating pre-fabrication works for a large mechanical and electrical firm. We are looking for a handy person that can work with a variety of tools. If you are available for work and would like more information on the above role please send your CV to (url removed) BENEFITS OF WORKING FOR ARC • Working with one of East Anglia s leading Recruitment agencies with 16 years within the marketplace, recruiting for many of the region s leading companies. • In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. • Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) • Weekly pay with a 1 hour pay resolution guarantee. • Pension contribution (after 3 months continuous service). • On-going assignments • Free access to our Health Assured scheme for you and your family. • Access to Free online training. Please contact our Mechanical & Electrical Recruitment specialists in Rugby if you are available for this position ARC M&E BUILDING ON SUCCESS
Chief Information Officer
M&C Saatchi City Of Westminster, London
We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high performing global IT function that delivers secure, reliable and business enabling technology services. About the role This is a senior leadership role accountable for overall IT strategy, operating model design, governance and performance. The CIO provides clear direction and oversight across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations, ensuring technology services are aligned with business priorities, risk appetite and compliance obligations. Operating within a security first, cloud centric environment, the CIO ensures that IT delivers predictable, transparent and measurable outcomes, balancing operational stability with continuous improvement and transformation. The role acts as a trusted partner to senior business leadership, translating business strategy into a coherent technology roadmap while maintaining strong control, accountability and financial discipline. The CIO leads a small, highly skilled internal team augmented by managed service partners, ensuring that internal capability is focused on leadership, governance, architecture and assurance rather than commodity delivery. This role reports directly to the World Services Chief Operating Officer (COO) with a functional report through to the M+C Saatchi Group CIO. What you'll do IT leadership and strategy Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite. Establish clear priorities, outcomes and success measures across all IT domains. Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade offs. Work closely with peers and ensure strategic alignment. Operating model ownership Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations. Chair and lead the IT Leadership Group, ensuring effective cross domain coordination, decision making and escalation. Ensure the operating model remains lean, scalable and fit for purpose as business needs evolve. Governance, risk and compliance Provide executive oversight of IT governance, risk management and compliance activities. Ensure alignment with recognised frameworks including ITIL, ISO27001, NIST , NIST , Essential 8 and Cyber Essentials Plus. Maintain executive visibility of risk, control effectiveness, audit readiness and remediation activities. Security and resilience Set clear expectations for a 'security by default' culture across all IT services and delivery activities. Ensure appropriate investment and prioritisation of cyber security, resilience, disaster recovery and business continuity capabilities. Act as the senior escalation point for major incidents and security events, ensuring effective communication and decision making . Service performance and accountability Hold domain leads accountable for service quality, availability, performance and user experience. Ensure clear metrics, reporting and transparency of IT performance to business stakeholders. Drive a culture of continuous improvement, automation and operational maturity. Technology roadmap and investment Own the end to end technology roadmap, ensuring alignment with business strategy and architectural principles. Approve major initiatives, investments and changes, balancing cost, risk, value and long term sustainability. Ensure technology spend is well governed, transparent and delivers measurable business value. Project and change oversight Provide executive sponsorship and oversight for IT projects and change programmes. Ensure project managers within IT are empowered to coordinate across World Services business units. Maintain visibility of delivery progress, risks and dependencies, intervening where required. Vendor and partner management Set strategy and governance for managed service providers and information technology partners. Ensure strong commercial management, performance oversight and accountability. Ensure internal teams remain focused on leadership, governance and value adding activities. Outcomes A secure, stable and predictable IT environment supporting global operations. Clear accountability and visibility across all IT domains. Strong alignment between information technology delivery, business priorities and information risk management. Consistent compliance with security and governance frameworks. A trusted, transparent IT function recognised as a business partner. A scalable operating model capable of supporting future growth and change. About you You are a senior information technology leader with experience operating at executive level within complex, securitised and highly regulated environments. You bring a strong balance of strategic vision, governance discipline and operational pragmatism. You are comfortable leading small, high impact teams, working with managed service partners and influencing senior stakeholders. You understand that effective IT leadership is about clarity, accountability and outcomes rather than scale. You'll bring with you experience and capabilities including: Proven experience as a CIO, IT Director or equivalent senior information technology leadership role. Strong understanding of IT operating models, service management and governance. Experience operating within fast paced regulated or security focused environments. Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171. Experience overseeing cyber security, information security risk and compliance at executive level. Strong commercial acumen and experience governing technology spend and vendors. Excellent communication and stakeholder management skills. You're good at: Setting clear direction and expectations. Balancing risk, cost, security and business enablement. Holding leaders accountable while empowering them to deliver. Translating business strategy into actionable technology outcomes. Creating clarity, structure and focus in complex environments. WHAT YOU'LL GET A competitive salary and benefits package that includes 27 days holiday per year, pension contributions, private healthcare, discounted dental insurance, enhanced maternity/parental leave, plus a whole host of others including: Cultural stimulation allowance - £250 per person per year Half days off before bank holidays Emergency care days for dependants Up to 5 days volunteering leave per year to work for a registered charity Up to 10 days special emergency leave per year Season Ticket loan Payroll Giving Scheme Thursday drinks to unwind and socialize An annual Summer and Christmas party Our commitment to Diversity and Inclusion sees us offer inclusive bank holidays We also offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in several active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. ABOUT M&C SAATCHI GROUP M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
Apr 11, 2026
Full time
We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high performing global IT function that delivers secure, reliable and business enabling technology services. About the role This is a senior leadership role accountable for overall IT strategy, operating model design, governance and performance. The CIO provides clear direction and oversight across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations, ensuring technology services are aligned with business priorities, risk appetite and compliance obligations. Operating within a security first, cloud centric environment, the CIO ensures that IT delivers predictable, transparent and measurable outcomes, balancing operational stability with continuous improvement and transformation. The role acts as a trusted partner to senior business leadership, translating business strategy into a coherent technology roadmap while maintaining strong control, accountability and financial discipline. The CIO leads a small, highly skilled internal team augmented by managed service partners, ensuring that internal capability is focused on leadership, governance, architecture and assurance rather than commodity delivery. This role reports directly to the World Services Chief Operating Officer (COO) with a functional report through to the M+C Saatchi Group CIO. What you'll do IT leadership and strategy Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite. Establish clear priorities, outcomes and success measures across all IT domains. Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade offs. Work closely with peers and ensure strategic alignment. Operating model ownership Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations. Chair and lead the IT Leadership Group, ensuring effective cross domain coordination, decision making and escalation. Ensure the operating model remains lean, scalable and fit for purpose as business needs evolve. Governance, risk and compliance Provide executive oversight of IT governance, risk management and compliance activities. Ensure alignment with recognised frameworks including ITIL, ISO27001, NIST , NIST , Essential 8 and Cyber Essentials Plus. Maintain executive visibility of risk, control effectiveness, audit readiness and remediation activities. Security and resilience Set clear expectations for a 'security by default' culture across all IT services and delivery activities. Ensure appropriate investment and prioritisation of cyber security, resilience, disaster recovery and business continuity capabilities. Act as the senior escalation point for major incidents and security events, ensuring effective communication and decision making . Service performance and accountability Hold domain leads accountable for service quality, availability, performance and user experience. Ensure clear metrics, reporting and transparency of IT performance to business stakeholders. Drive a culture of continuous improvement, automation and operational maturity. Technology roadmap and investment Own the end to end technology roadmap, ensuring alignment with business strategy and architectural principles. Approve major initiatives, investments and changes, balancing cost, risk, value and long term sustainability. Ensure technology spend is well governed, transparent and delivers measurable business value. Project and change oversight Provide executive sponsorship and oversight for IT projects and change programmes. Ensure project managers within IT are empowered to coordinate across World Services business units. Maintain visibility of delivery progress, risks and dependencies, intervening where required. Vendor and partner management Set strategy and governance for managed service providers and information technology partners. Ensure strong commercial management, performance oversight and accountability. Ensure internal teams remain focused on leadership, governance and value adding activities. Outcomes A secure, stable and predictable IT environment supporting global operations. Clear accountability and visibility across all IT domains. Strong alignment between information technology delivery, business priorities and information risk management. Consistent compliance with security and governance frameworks. A trusted, transparent IT function recognised as a business partner. A scalable operating model capable of supporting future growth and change. About you You are a senior information technology leader with experience operating at executive level within complex, securitised and highly regulated environments. You bring a strong balance of strategic vision, governance discipline and operational pragmatism. You are comfortable leading small, high impact teams, working with managed service partners and influencing senior stakeholders. You understand that effective IT leadership is about clarity, accountability and outcomes rather than scale. You'll bring with you experience and capabilities including: Proven experience as a CIO, IT Director or equivalent senior information technology leadership role. Strong understanding of IT operating models, service management and governance. Experience operating within fast paced regulated or security focused environments. Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171. Experience overseeing cyber security, information security risk and compliance at executive level. Strong commercial acumen and experience governing technology spend and vendors. Excellent communication and stakeholder management skills. You're good at: Setting clear direction and expectations. Balancing risk, cost, security and business enablement. Holding leaders accountable while empowering them to deliver. Translating business strategy into actionable technology outcomes. Creating clarity, structure and focus in complex environments. WHAT YOU'LL GET A competitive salary and benefits package that includes 27 days holiday per year, pension contributions, private healthcare, discounted dental insurance, enhanced maternity/parental leave, plus a whole host of others including: Cultural stimulation allowance - £250 per person per year Half days off before bank holidays Emergency care days for dependants Up to 5 days volunteering leave per year to work for a registered charity Up to 10 days special emergency leave per year Season Ticket loan Payroll Giving Scheme Thursday drinks to unwind and socialize An annual Summer and Christmas party Our commitment to Diversity and Inclusion sees us offer inclusive bank holidays We also offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in several active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. ABOUT M&C SAATCHI GROUP M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
StepChange
Interim Head of Product
StepChange Leeds, Yorkshire
Ready to shape the direction of a product portfolio that supports people at critical moments? Do you want the autonomy to set a clear product vision, and the backing to turn that into delivery at pace? And are you motivated by leading teams to create products and journeys that genuinely meet client needs and deliver meaningful outcomes? AsInterim Head of Product, you'll take on a strategic leadership role at a pivotal time. You'll define and lead the direction of our product portfolio, ensuring it is aligned to client needs, market insight and organisational priorities. Working closely with senior stakeholders across Product, Marketing, Digital and Operations, you'll bring clarity to product strategy, strengthen performance, and ensure our products and services deliver real value. This is a role with both visibility and responsibility, shaping direction while staying close enough to delivery to ensure outcomes are realised. What you'll be doing You will set the strategic direction for the product portfolio while ensuring delivery remains focused, effective and aligned to client outcomes. In this role, you will: Lead and develop a multidisciplinary team of Product Managers, UX specialists and Communications colleagues to deliver high-quality outcomes. Define and evolve the product strategy, using market insight, performance data and user research to inform direction. Drive the performance and development of the product portfolio, ensuring it meets client needs and organisational priorities. Work closely with Marketing to ensure products are clearly positioned, effectively communicated and aligned to audience needs. Own product portfolio performance, including KPIs and overall commercial or value contribution. Establish clear performance frameworks, monitoring outcomes and ensuring continuous improvement across products and services. Ensure regulatory and governance requirements are met across all product areas. Collaborate with senior stakeholders to align product direction with wider organisational strategy and priorities. About you You'll bring senior-level product leadership experience, with a strong track record of shaping product strategy and leading teams to deliver meaningful outcomes. You're comfortable operating at a strategic level while remaining connected to delivery, ensuring ideas translate into impact. You will bring: Significant experience in a senior product leadership role, ideally within a regulated or service-led environment. Strong strategic thinking, with the ability to define vision and translate it into practical delivery. Commercial awareness and experience managing product performance, including KPIs and portfolio outcomes. Excellent stakeholder management and communication skills, with confidence influencing at senior levels. Experience leading and developing high-performing, cross-functional teams. Equality, Diversity, and Inclusion Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We're always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It's not just about the professional experience you bring - we're interested in who you are and your potential.If there's an adjustment to our recruitment process that would help you to be your best, speak to our team and they'll be happy to help.
Apr 11, 2026
Full time
Ready to shape the direction of a product portfolio that supports people at critical moments? Do you want the autonomy to set a clear product vision, and the backing to turn that into delivery at pace? And are you motivated by leading teams to create products and journeys that genuinely meet client needs and deliver meaningful outcomes? AsInterim Head of Product, you'll take on a strategic leadership role at a pivotal time. You'll define and lead the direction of our product portfolio, ensuring it is aligned to client needs, market insight and organisational priorities. Working closely with senior stakeholders across Product, Marketing, Digital and Operations, you'll bring clarity to product strategy, strengthen performance, and ensure our products and services deliver real value. This is a role with both visibility and responsibility, shaping direction while staying close enough to delivery to ensure outcomes are realised. What you'll be doing You will set the strategic direction for the product portfolio while ensuring delivery remains focused, effective and aligned to client outcomes. In this role, you will: Lead and develop a multidisciplinary team of Product Managers, UX specialists and Communications colleagues to deliver high-quality outcomes. Define and evolve the product strategy, using market insight, performance data and user research to inform direction. Drive the performance and development of the product portfolio, ensuring it meets client needs and organisational priorities. Work closely with Marketing to ensure products are clearly positioned, effectively communicated and aligned to audience needs. Own product portfolio performance, including KPIs and overall commercial or value contribution. Establish clear performance frameworks, monitoring outcomes and ensuring continuous improvement across products and services. Ensure regulatory and governance requirements are met across all product areas. Collaborate with senior stakeholders to align product direction with wider organisational strategy and priorities. About you You'll bring senior-level product leadership experience, with a strong track record of shaping product strategy and leading teams to deliver meaningful outcomes. You're comfortable operating at a strategic level while remaining connected to delivery, ensuring ideas translate into impact. You will bring: Significant experience in a senior product leadership role, ideally within a regulated or service-led environment. Strong strategic thinking, with the ability to define vision and translate it into practical delivery. Commercial awareness and experience managing product performance, including KPIs and portfolio outcomes. Excellent stakeholder management and communication skills, with confidence influencing at senior levels. Experience leading and developing high-performing, cross-functional teams. Equality, Diversity, and Inclusion Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We're always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It's not just about the professional experience you bring - we're interested in who you are and your potential.If there's an adjustment to our recruitment process that would help you to be your best, speak to our team and they'll be happy to help.
Principal Architect
Verisk Analytics
Job Category Technical Product Development Posting Date 04/01/2026, 10:20 AM Job Schedule Full time Locations 22 Bishopsgate, Floor 27, London, GT LON, EC2N 4AJ, GB (Hybrid) STI Yes LTI No Commission No Work Arrangement Hybrid Budgeted Salary Currency GBP Minimum Salary 95,000 Maximum Salary 120,000 Division Specialty Business Solution Disclaimer Annualized base pay may vary depending on geographic location, job-related knowledge, skills, and experience Job Description Whitespace, a Verisk business, is a specialist technology company focused on building modern, scalable platforms that support data driven decision making across the insurance and risk markets. As part of Verisk, we combine the agility and innovation of a focused tech business with the scale, stability, and global reach of a leading data analytics organisation. We are looking for an experienced Principal Architect to play a key role in shaping the future of our technology platforms. This is a senior, hands on architecture role where you will influence technical direction, guide engineering teams, and design robust software systems that support a growing, modern SaaS environment. You will work closely with engineers, analysts, and senior stakeholders to translate business needs into scalable, secure, and high performing solutions. You will also take ownership of reviewing existing systems, identifying opportunities to simplify, refactor, and improve performance and reusability. This is an opportunity to have real impact across our platform and help drive architectural excellence across the organisation. Responsibilities System Design & Architecture: As a Principal Architect you will lead the design and development of scalable, reliable, and secure software architectures. Translate business requirements into technical solutions that align with company goals and industry best practices. Technical Leadership: Provide technical guidance and mentorship to engineers, ensuring adherence to architecture standards and best practices. Lead code reviews, technical discussions, and decision-making processes. Create technical designs for new features to enable work to be distributed across engineers and tracked. Collaboration: Work closely with analysts, engineers, and other stakeholders to understand system requirements, constraints, and objectives. Ensure the architecture supports future growth and flexibility. You will be expected to gain a deep understanding of how the Platform works to help steer the best outcomes for new feature delivery. Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and tools for software development, ensuring that the system is innovative and cost-effective. Quality Assurance: Ensure software designs and implementations follow best practices, coding standards, and appropriate testing methodologies. Guarantee high performance, security, and scalability of the architecture. Documentation & Communication: Create clear, comprehensive, and maintainable documentation for system architectures, workflows, and technical specifications. Communicate effectively with non-technical stakeholders to ensure understanding of architectural decisions. Continuous Improvement: Stay updated on emerging technologies and industry trends to keep our systems modern and ahead of the competition. Drive innovation and continuous improvement in software architecture and development processes. Qualifications Degree in Computer Science, Software Engineering, or a related field Many years of experience in software development at a senior or principal level Proven experience designing and delivering complex systems, ideally within a SaaS environment Strong, hands on experience with Swift, which is essential for this role Deep understanding of software architecture principles, patterns, and design methodologies Experience with cloud platforms such as Azure, AWS, or GCP Strong knowledge of microservices and distributed systems Experience with relational and NoSQL databases Familiarity with DevOps practices including CI/CD, Docker, and Kubernetes Experience working in Agile environments A strong focus on quality, performance optimisation, and high availability systems About Us Our People, Our Culture For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets.Learn more about Verisk and what we are doing within the insurance industry. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer, testaments to the value we place on workplace culture. Our Culture : Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging. Awards & Recognition : See why Verisk is consistently recognized as a Great Place to Work around the world. Our Businesses : Learn about the diverse industries we serve - from insurance and energy to financial services and beyond. Life at Verisk : Discover what it's like to work at Verisk through employee stories, team highlights, and culture moments. Careers at Verisk : Join a global team of problem-solvers and innovators doing meaningful work that's shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture Let's build something meaningful together! Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure. Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws. We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Apr 11, 2026
Full time
Job Category Technical Product Development Posting Date 04/01/2026, 10:20 AM Job Schedule Full time Locations 22 Bishopsgate, Floor 27, London, GT LON, EC2N 4AJ, GB (Hybrid) STI Yes LTI No Commission No Work Arrangement Hybrid Budgeted Salary Currency GBP Minimum Salary 95,000 Maximum Salary 120,000 Division Specialty Business Solution Disclaimer Annualized base pay may vary depending on geographic location, job-related knowledge, skills, and experience Job Description Whitespace, a Verisk business, is a specialist technology company focused on building modern, scalable platforms that support data driven decision making across the insurance and risk markets. As part of Verisk, we combine the agility and innovation of a focused tech business with the scale, stability, and global reach of a leading data analytics organisation. We are looking for an experienced Principal Architect to play a key role in shaping the future of our technology platforms. This is a senior, hands on architecture role where you will influence technical direction, guide engineering teams, and design robust software systems that support a growing, modern SaaS environment. You will work closely with engineers, analysts, and senior stakeholders to translate business needs into scalable, secure, and high performing solutions. You will also take ownership of reviewing existing systems, identifying opportunities to simplify, refactor, and improve performance and reusability. This is an opportunity to have real impact across our platform and help drive architectural excellence across the organisation. Responsibilities System Design & Architecture: As a Principal Architect you will lead the design and development of scalable, reliable, and secure software architectures. Translate business requirements into technical solutions that align with company goals and industry best practices. Technical Leadership: Provide technical guidance and mentorship to engineers, ensuring adherence to architecture standards and best practices. Lead code reviews, technical discussions, and decision-making processes. Create technical designs for new features to enable work to be distributed across engineers and tracked. Collaboration: Work closely with analysts, engineers, and other stakeholders to understand system requirements, constraints, and objectives. Ensure the architecture supports future growth and flexibility. You will be expected to gain a deep understanding of how the Platform works to help steer the best outcomes for new feature delivery. Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and tools for software development, ensuring that the system is innovative and cost-effective. Quality Assurance: Ensure software designs and implementations follow best practices, coding standards, and appropriate testing methodologies. Guarantee high performance, security, and scalability of the architecture. Documentation & Communication: Create clear, comprehensive, and maintainable documentation for system architectures, workflows, and technical specifications. Communicate effectively with non-technical stakeholders to ensure understanding of architectural decisions. Continuous Improvement: Stay updated on emerging technologies and industry trends to keep our systems modern and ahead of the competition. Drive innovation and continuous improvement in software architecture and development processes. Qualifications Degree in Computer Science, Software Engineering, or a related field Many years of experience in software development at a senior or principal level Proven experience designing and delivering complex systems, ideally within a SaaS environment Strong, hands on experience with Swift, which is essential for this role Deep understanding of software architecture principles, patterns, and design methodologies Experience with cloud platforms such as Azure, AWS, or GCP Strong knowledge of microservices and distributed systems Experience with relational and NoSQL databases Familiarity with DevOps practices including CI/CD, Docker, and Kubernetes Experience working in Agile environments A strong focus on quality, performance optimisation, and high availability systems About Us Our People, Our Culture For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets.Learn more about Verisk and what we are doing within the insurance industry. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer, testaments to the value we place on workplace culture. Our Culture : Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging. Awards & Recognition : See why Verisk is consistently recognized as a Great Place to Work around the world. Our Businesses : Learn about the diverse industries we serve - from insurance and energy to financial services and beyond. Life at Verisk : Discover what it's like to work at Verisk through employee stories, team highlights, and culture moments. Careers at Verisk : Join a global team of problem-solvers and innovators doing meaningful work that's shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture Let's build something meaningful together! Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure. Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws. We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Senior Commercial Property Claims Handler
Trades Workforce Solutions
Job Description Job Title: Claims Adjuster Job Location: London Reporting to: Head of Claims Department: Claims Management Department Key Responsibilities The candidate for this post will be required to show the ability to handle all aspects of claims from first notification through to final settlement after initial training on the company's products and system. The candidate will be responsible for the following: To respond to all new claims advices delegated for your handling in a timely fashion and to maintain a record of all such claims. This will include setting up files and to obtain supporting documentation to allow settlement of such claims. Where applicable the appointing of specialists from the panel used by the company which will include loss adjusters, engineers and solicitors. Respond to queries from Policyholders, Brokers and any other applicable party in the appropriate manner. Correspond with Policyholders and brokers to request supporting documentation for claims to enable a timely settlement whilst maintaining a commercial attitude towards settlement. Seek instruction from Departmental Manager where they may be points or queries of material interest to the underwriting department. Maintain a regular review of all working practices. Ensure all claim files are up to date and all correspondence saved within the departments e-filing system. Liaise with departmental manager and team members where there are material concerns. Attend all internal and external claims meetings where relevant to the individual. Where necessary liaise with Insurance industry bodies i.e. ABI, FOS. Liaise internally and provide back-up to other departments within the company relating to their areas of interest. Ensure at all times that the interest of the company is not prejudiced. The candidate may be required to attend to other matters as set by Management. Requirements Experienced claims practitioner with 5 years or more. Good understanding of predominantly property claims but any liability experience will be advantageous. Have a keen grasp of figures and be comfortable and confident when speaking with policyholders, brokers, loss adjusters and solicitors. Excellent interpersonal and communication skills. High level of attention to detail and high level of accuracy. Willingness to take responsibility and accountability. Good working knowledge of Microsoft products including Outlook, Excel, Word and PowerPoint. China Taiping Insurance (UK) Co Ltd 1
Apr 11, 2026
Full time
Job Description Job Title: Claims Adjuster Job Location: London Reporting to: Head of Claims Department: Claims Management Department Key Responsibilities The candidate for this post will be required to show the ability to handle all aspects of claims from first notification through to final settlement after initial training on the company's products and system. The candidate will be responsible for the following: To respond to all new claims advices delegated for your handling in a timely fashion and to maintain a record of all such claims. This will include setting up files and to obtain supporting documentation to allow settlement of such claims. Where applicable the appointing of specialists from the panel used by the company which will include loss adjusters, engineers and solicitors. Respond to queries from Policyholders, Brokers and any other applicable party in the appropriate manner. Correspond with Policyholders and brokers to request supporting documentation for claims to enable a timely settlement whilst maintaining a commercial attitude towards settlement. Seek instruction from Departmental Manager where they may be points or queries of material interest to the underwriting department. Maintain a regular review of all working practices. Ensure all claim files are up to date and all correspondence saved within the departments e-filing system. Liaise with departmental manager and team members where there are material concerns. Attend all internal and external claims meetings where relevant to the individual. Where necessary liaise with Insurance industry bodies i.e. ABI, FOS. Liaise internally and provide back-up to other departments within the company relating to their areas of interest. Ensure at all times that the interest of the company is not prejudiced. The candidate may be required to attend to other matters as set by Management. Requirements Experienced claims practitioner with 5 years or more. Good understanding of predominantly property claims but any liability experience will be advantageous. Have a keen grasp of figures and be comfortable and confident when speaking with policyholders, brokers, loss adjusters and solicitors. Excellent interpersonal and communication skills. High level of attention to detail and high level of accuracy. Willingness to take responsibility and accountability. Good working knowledge of Microsoft products including Outlook, Excel, Word and PowerPoint. China Taiping Insurance (UK) Co Ltd 1
Amazon
Senior Partner Solutions Architect, End User Computing, EMEA, Applied AI Solutions Partner GTM
Amazon
Senior Partner Solutions Architect, End User Computing, EMEA, Applied AI Solutions Partner GTM Job ID: AWS EMEA SARL (UK Branch) This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end to end go to market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and document collaboration? Amazon Web Services is looking for a Partner Solutions Architect to help establish AWS End User Computing (EUC) as the market leader in end user computing for the EMEA region. We built AWS EUC services to give customers the agility to respond to the changing needs of their workforce. Customers can scale up or scale down on demand, providing users with the resources they need, all without deploying and operating infrastructure. This is a highly technical position for someone who can dive deep, build complex, AWS optimized architectures, and help customers accelerate their adoption of AWS services through our partner ecosystem. Your broad responsibilities include owning the technical engagement and ultimate success around specific implementation projects delivered through our partner network. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with AWS solutions architects, partner organizations, and professional services teams to drive large and highly complex sales opportunities to closure. The AWS EUC Partner SA team is creating and migrating large scale and compelling workloads on AWS through our partner ecosystem. You will be collaborating with and influencing technical teams at our partner organizations, requiring AWS expertise and in so doing will be making a significant impact on Amazon's customers. You will enjoy working with enterprise customers and partners, bringing a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers through our partner channel. Key job responsibilities Work with partners and customers to deploy Amazon WorkSpaces - Personal, Pools and Core; Amazon AppStream 2.0, and Amazon WorkSpaces Thin Client Enable partners to deliver successful EUC implementations through technical enablement, best practices sharing, and architectural guidance Educate partners and customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one to few and one to many training sessions to transfer knowledge to partners and customers considering or already using AWS Capture and share best practice knowledge amongst the AWS solutions architect and partner community Author or otherwise contribute to AWS customer facing and partner facing publications such as whitepapers, blogs, and technical guides Build deep relationships with senior technical individuals within partner organizations to enable them to be cloud advocates Act as a technical liaison between customers, partners, service engineering teams and support Drive partner technical capability development and certification attainment in AWS EUC services About the team Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Knowledge of SAP systems (e.g. SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs Experience working with end user or developer communities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Apr 11, 2026
Full time
Senior Partner Solutions Architect, End User Computing, EMEA, Applied AI Solutions Partner GTM Job ID: AWS EMEA SARL (UK Branch) This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end to end go to market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and document collaboration? Amazon Web Services is looking for a Partner Solutions Architect to help establish AWS End User Computing (EUC) as the market leader in end user computing for the EMEA region. We built AWS EUC services to give customers the agility to respond to the changing needs of their workforce. Customers can scale up or scale down on demand, providing users with the resources they need, all without deploying and operating infrastructure. This is a highly technical position for someone who can dive deep, build complex, AWS optimized architectures, and help customers accelerate their adoption of AWS services through our partner ecosystem. Your broad responsibilities include owning the technical engagement and ultimate success around specific implementation projects delivered through our partner network. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with AWS solutions architects, partner organizations, and professional services teams to drive large and highly complex sales opportunities to closure. The AWS EUC Partner SA team is creating and migrating large scale and compelling workloads on AWS through our partner ecosystem. You will be collaborating with and influencing technical teams at our partner organizations, requiring AWS expertise and in so doing will be making a significant impact on Amazon's customers. You will enjoy working with enterprise customers and partners, bringing a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers through our partner channel. Key job responsibilities Work with partners and customers to deploy Amazon WorkSpaces - Personal, Pools and Core; Amazon AppStream 2.0, and Amazon WorkSpaces Thin Client Enable partners to deliver successful EUC implementations through technical enablement, best practices sharing, and architectural guidance Educate partners and customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one to few and one to many training sessions to transfer knowledge to partners and customers considering or already using AWS Capture and share best practice knowledge amongst the AWS solutions architect and partner community Author or otherwise contribute to AWS customer facing and partner facing publications such as whitepapers, blogs, and technical guides Build deep relationships with senior technical individuals within partner organizations to enable them to be cloud advocates Act as a technical liaison between customers, partners, service engineering teams and support Drive partner technical capability development and certification attainment in AWS EUC services About the team Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Knowledge of SAP systems (e.g. SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs Experience working with end user or developer communities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Head of Transaction and Fraud Monitoring
DNA Payments Ltd City Of Westminster, London
Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Apr 11, 2026
Full time
Head of Transaction and Fraud Monitoring Since launching in 2018, DNA Payments has become one of the UK's largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting edge POS systems to powerful payment gateway, e commerce and in app solutions. Recognised by Beauhurst as one of the UK's top 50 fintech innovators, we're reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in private equity funding from Alchemy, we process £1.2 + billion in payments every month for over 60,000 merchants across the UK and Europe. With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we're scaling rapidly. Join us on our journey to redefine the future of payments. Role Summary The Head of Transaction & Fraud Monitoring is responsible for designing, leading, and continuously improving the firm's transaction monitoring and fraud risk framework across acquiring activities. This role provides strategic and operational leadership over fraud, AML/CTF transaction monitoring, sanctions screening, and scheme driven monitoring requirements, ensuring the business remains compliant, resilient, and scalable while protecting customers and the firm from financial crime and fraud losses. The role acts as a subject matter expert, a senior decision maker, and a key interface with regulators, card schemes, auditors, and senior management. Reporting into: Janannee Harroo Working hours: 37.5 Working location: London Key Responsibilities Own the end to end governance of transaction monitoring alerts, investigations, decision making, and outcomes, ensuring consistency and defensibility. Define and maintain clear escalation frameworks, decision thresholds, and approval authorities for high risk cases, merchant actions, and terminations. Lead periodic effectiveness testing and validation of monitoring rules, scenarios, and controls, including post incident reviews and thematic analysis. Develop and maintain fraud and financial crime typologies relevant to acquiring, including card not present, MOTO, account takeover, and merchant fraud risks. Partner with Technology and Data teams to enhance data quality, automation, and analytics capability within monitoring systems. Support new product launches, sector expansion, and high risk MCC onboarding by providing transaction monitoring and fraud risk input. Ensure timely and accurate scheme, regulatory, and law enforcement reporting relating to fraud and transaction monitoring activity. Establish and monitor key performance and risk indicators (KPIs/KRIs) for transaction monitoring effectiveness and team performance. Ensure the function is audit ready and aligned with FCA, PSD2, AMLD, and JMLSG requirements. Drive remediation activity arising from audits, scheme findings, incidents, or regulatory feedback, ensuring sustainable control uplift. Act as a senior escalation point for complex, high impact fraud and financial crime cases and lead, coach, and develop a high performing transaction monitoring and fraud team. Contribute to enterprise wide risk assessments, operational resilience planning, and scenario testing where transaction monitoring is a key control. Provide leadership, training, and development to monitoring analysts, embedding a strong compliance culture. Maintain strong relationships with external vendors, schemes, and partners supporting monitoring capabilities. About You Skills and Experience Essential Skills & Knowledge Strong understanding of AML, CTF, sanctions, and fraud typologies in card acquiring and payments. In depth knowledge of transaction monitoring systems, rules calibration, and alert management processes. Familiarity with FCA, PSD2, AMLD, JMLSG requirements and Visa/Mastercard scheme rules. Proven ability to design and deliver effective management information (MI) and risk reporting. Excellent stakeholder management and communication skills, including with regulators and auditors. Experience Significant experience in financial crime compliance, fraud risk, or transaction monitoring, preferably in an acquiring or payments firm. Track record of leading and developing teams in a regulated financial services environment. Experience engaging with card schemes, regulators, and external auditors. Demonstrable success in optimising monitoring models and driving operational improvements. Exposure to merchant risk management and cross functional collaboration (e.g. underwriting, credit risk). Personal Attributes Strong analytical and problem solving skills with attention to detail. Clear communicator able to translate technical issues into business language. Leadership style that builds capability, motivates teams, and embeds a strong compliance culture. Resilient and adaptable, able to manage multiple priorities in a fast paced environment. What's in it for you? 25 days holiday per year Private Medical Life Assurance Ride to work Access to self learning platform Bookboon Income Protection Workplace Pension Employee Assistance Programme Educate, Discover & Inspire At DNA Payments, we put our values into action through real initiatives. From our dedicated in house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we're committed to investing in our teams. We're also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Webrecruit
Customer Success Team Member
Webrecruit
Customer Success Team Member Oakham, Rutland (with hybrid working - one day per week from home) About Us Committed to delivering the very best, Firechief Global is a family owned business that provides leading fire safety equipment for commercial and domestic premises. We have a vision of a world where people can live and work free from the fear of fire. As the UK's fastest growing fire safety brand, every product we supply fits with our ethos of quality, reliability, and high performance, with Firechief products carrying a range of accreditations such as the BSI Kitemark, LPCB approval, MED certification, CE mark, and UKCA. Operating from our Head Office in Rutland and Global Distribution Centre in Birmingham, we work with an extensive network of distributors, customers, industry contacts, and specialists, and hold stock of up to half a million products at any one time, available for immediate dispatch. The Benefits Salary of up to £30,000 per annum DOE 23 days' holiday rising to 25 days after 3 years' service plus bank holidays Private healthcare contribution Salary sacrifice EV scheme Cycle to Work Scheme Free parking Charity volunteer day Off site team building events This is a fantastic opportunity for you to bring your exceptional skills to our fast growing organisation. We will support you in developing strong technical knowledge, while giving you a front row seat to how a fast growing business operates. Alongside this, you'll sharpen your commercial and customer success skills, providing a solid platform for progression as we continue to expand. Plus, with hybrid working, wellbeing focused support and recognition that reflects contribution, we're a close knit, people first organisation that supports balance between professional and personal life. So, if you're looking for a role where your contribution matters and you can grow your career, then apply today! The Role As a Customer Success Team Member, you will support the smooth day to day delivery of our customer orders and enquiries, ensuring customers receive a fast, friendly and professional service. Working as part of a close knit team, you'll process orders and requests accurately and provide technical guidance where needed. You'll be building positive relationships with both new and existing customers. You'll support key accounts, engage prospects with the product range, and play an important role in driving retention by managing expectations around delivery, stock availability and ongoing service. Additionally, you will: Process and manage enquiries, orders and quotations using our CRM Liaise with the warehouse team to ensure orders are fulfilled accurately and on time Track deliveries and provide accurate ETAs and proof of delivery Support sales activity through follow ups, upsell and cross sell opportunities Maintain accurate customer records About You To be considered as a Customer Success Team Member, you will need: Previous experience in a similar role or a co ordinator position Outstanding telephone relationship building skills Good written communication skills Strong time management and organisational skills Other organisations may call this role Customer Service Assistant, Customer Service Representative, Customer Service Co ordinator, Customer Care Administrator, or Customer Support Co ordinator. Webrecruit and Firechief Global are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to build lasting skills and shape your future as a Customer Success Team Member, please apply via the button shown. All recruitment is strictly handled directly, and as such, we kindly request that recruitment agencies do not get in contact.
Apr 11, 2026
Full time
Customer Success Team Member Oakham, Rutland (with hybrid working - one day per week from home) About Us Committed to delivering the very best, Firechief Global is a family owned business that provides leading fire safety equipment for commercial and domestic premises. We have a vision of a world where people can live and work free from the fear of fire. As the UK's fastest growing fire safety brand, every product we supply fits with our ethos of quality, reliability, and high performance, with Firechief products carrying a range of accreditations such as the BSI Kitemark, LPCB approval, MED certification, CE mark, and UKCA. Operating from our Head Office in Rutland and Global Distribution Centre in Birmingham, we work with an extensive network of distributors, customers, industry contacts, and specialists, and hold stock of up to half a million products at any one time, available for immediate dispatch. The Benefits Salary of up to £30,000 per annum DOE 23 days' holiday rising to 25 days after 3 years' service plus bank holidays Private healthcare contribution Salary sacrifice EV scheme Cycle to Work Scheme Free parking Charity volunteer day Off site team building events This is a fantastic opportunity for you to bring your exceptional skills to our fast growing organisation. We will support you in developing strong technical knowledge, while giving you a front row seat to how a fast growing business operates. Alongside this, you'll sharpen your commercial and customer success skills, providing a solid platform for progression as we continue to expand. Plus, with hybrid working, wellbeing focused support and recognition that reflects contribution, we're a close knit, people first organisation that supports balance between professional and personal life. So, if you're looking for a role where your contribution matters and you can grow your career, then apply today! The Role As a Customer Success Team Member, you will support the smooth day to day delivery of our customer orders and enquiries, ensuring customers receive a fast, friendly and professional service. Working as part of a close knit team, you'll process orders and requests accurately and provide technical guidance where needed. You'll be building positive relationships with both new and existing customers. You'll support key accounts, engage prospects with the product range, and play an important role in driving retention by managing expectations around delivery, stock availability and ongoing service. Additionally, you will: Process and manage enquiries, orders and quotations using our CRM Liaise with the warehouse team to ensure orders are fulfilled accurately and on time Track deliveries and provide accurate ETAs and proof of delivery Support sales activity through follow ups, upsell and cross sell opportunities Maintain accurate customer records About You To be considered as a Customer Success Team Member, you will need: Previous experience in a similar role or a co ordinator position Outstanding telephone relationship building skills Good written communication skills Strong time management and organisational skills Other organisations may call this role Customer Service Assistant, Customer Service Representative, Customer Service Co ordinator, Customer Care Administrator, or Customer Support Co ordinator. Webrecruit and Firechief Global are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to build lasting skills and shape your future as a Customer Success Team Member, please apply via the button shown. All recruitment is strictly handled directly, and as such, we kindly request that recruitment agencies do not get in contact.
Performance Media Director
Brave Bison
Who are we? A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact We believe in outcomes over outputs. We're goal orientated, results driven and data led. We show up with passion every day. And we're always honing our craft. About Brave Bison Performance With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. Role Overview Brave Bison Performance & Commerce is looking for a Performance Media Director to lead the strategy, planning, and activation for one of our flagship global accounts: New Balance. This is a high visibility, high impact role for someone who lives and breathes performance media, understands how modern consumers actually behave, and can translate that into cross channel strategies that punch above weight. You'll bring depth in Paid Search, Paid Social, and Programmatic Display, paired with a test and learn mindset and a passion for building future fit performance ecosystems. You'll sit at the heart of one of the fastest growing agency groups in the UK, partnering directly with senior New Balance stakeholders and leading a team of talented specialists across channels and markets. You'll also play an active role in shaping Brave Bison's paid media proposition - contributing to new business, thought leadership and the agency's wider growth. If you love solving complex performance problems and pushing brands forward through digital excellence, this role is for you. Key Responsibilities 1. Lead Performance Strategy for New Balance Own the vision and execution of EMEA and regional performance media strategy across Paid Search, Paid Social, Display, and emerging channels. Partner closely with New Balance stakeholders to shape seasonal plans, commercial responses, product launch frameworks, and full funnel thinking. Translate brand moments, athlete partnerships, and product priorities into data driven, audience first media plans that drive measurable outcomes. 2. Cross Channel Planning & Innovation Build performance frameworks that link new audiences through traffic focused campaigns with lower funnel conversion and retention. Create integrated planning approaches that combine media, creative, retail, and commerce signals. Stay ahead of platform innovation and bring Brave Bison level energy to identifying new opportunities, formats, partnerships, and betas. Champion AI adoption across the department - identifying where automation, predictive tooling, and AI enabled optimisation can meaningfully improve performance and efficiency. 3. Paid Search, Social & Display Excellence Provide senior technical leadership across Google Ads, SA360, Microsoft, Meta, TikTok, YouTube, DV360, and other key platforms. Ensure world class campaign architecture, optimisation routines, automation strategies, and measurement frameworks. Partner with analytics and creative teams to continually improve performance through audience segmentation, dynamic creative, and predictive modelling. 4. Senior Client Leadership Act as the primary performance partner for New Balance across EMEA and key regional teams - seen as a genuine extension of their senior marketing leadership. Lead strategic presentations, quarterly business reviews, performance deep dives, and annual planning cycles. Deliver clear, story driven insights that cut through complexity and focus on commercial impact - with a particular emphasis on ROI storytelling that connects media activity to business outcomes. Proactively unlock new opportunities to strengthen New Balance's performance engines across EMEA. Balance assertiveness and diplomacy to constructively challenge client thinking where needed, driving better outcomes through structured problem solving and well evidenced recommendations. 5. Team Leadership & Development Lead, inspire, and challenge a multidisciplinary team of search, social, and programmatic experts. Foster a culture built on curiosity, innovation, experimentation, and operational excellence. Support learning pathways, certifications, platform training, and ongoing career development. Drive a growth mindset across the team - modelling resilience, encouraging proactive development, and holding yourself and others accountable for continuous improvement. 6. Measurement, Insight & Performance Growth Elevate measurement frameworks that integrate platform data, attribution, incrementality testing, and business outcomes. Work closely with analytics to build dashboards, reporting suites, and predictive tools. Champion test and learn programmes across markets, continually raising the performance bar. Own portfolio level forecasting and oversee QA frameworks to ensure budgets, pacing, and quality standards are consistently airtight across all markets. 7. Business Development & Thought Leadership Contribute to Brave Bison's paid media new business strategy - supporting pitches, crafting compelling narratives, and coordinating cross functional input to help win work. Represent the agency externally through thought leadership, industry events, and marketing activity that reinforces Brave Bison's performance credentials. Skills & Experience Required Essential 7-10+ years' experience in performance media with deep specialism in Paid Search, Paid Social, and Programmatic Display. Proven track record leading large or global e commerce or retail accounts (sporting goods experience a plus). Highly confident working with senior marketing stakeholders. Strong analytical capability and ability to convert data into commercially relevant insights. Exceptional communication and storytelling skills with a bias for clarity and impact. Experience managing and growing high performing teams. Confident constructively challenging senior stakeholders and driving structured problem solving across client and agency teams. Demonstrable experience championing AI adoption and automation within performance media. Expert understanding of: Google Ads, SA360, Microsoft Ads, Meta, TikTok, YouTube, LinkedIn, DV360 or similar DSPs, GA4, tracking infrastructure, attribution models Desirable Experience in global or multi market media structures. Familiarity with retail media, product feed optimisation, and commerce platforms. Exposure to predictive modelling or advanced automation tools. Experience developing performance creative frameworks. Involvement in new business pitches or agency thought leadership activity. What Makes This Role Special You'll lead performance strategy for one of the world's most iconic sport and lifestyle brands. You'll shape the future of New Balance's EMEA performance marketing, partnering at the highest levels. You'll be part of a brave, independent, fast moving agency group that empowers people to experiment, challenge norms, and create standout work. What you'll get Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that . click apply for full job details
Apr 11, 2026
Full time
Who are we? A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact We believe in outcomes over outputs. We're goal orientated, results driven and data led. We show up with passion every day. And we're always honing our craft. About Brave Bison Performance With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. Role Overview Brave Bison Performance & Commerce is looking for a Performance Media Director to lead the strategy, planning, and activation for one of our flagship global accounts: New Balance. This is a high visibility, high impact role for someone who lives and breathes performance media, understands how modern consumers actually behave, and can translate that into cross channel strategies that punch above weight. You'll bring depth in Paid Search, Paid Social, and Programmatic Display, paired with a test and learn mindset and a passion for building future fit performance ecosystems. You'll sit at the heart of one of the fastest growing agency groups in the UK, partnering directly with senior New Balance stakeholders and leading a team of talented specialists across channels and markets. You'll also play an active role in shaping Brave Bison's paid media proposition - contributing to new business, thought leadership and the agency's wider growth. If you love solving complex performance problems and pushing brands forward through digital excellence, this role is for you. Key Responsibilities 1. Lead Performance Strategy for New Balance Own the vision and execution of EMEA and regional performance media strategy across Paid Search, Paid Social, Display, and emerging channels. Partner closely with New Balance stakeholders to shape seasonal plans, commercial responses, product launch frameworks, and full funnel thinking. Translate brand moments, athlete partnerships, and product priorities into data driven, audience first media plans that drive measurable outcomes. 2. Cross Channel Planning & Innovation Build performance frameworks that link new audiences through traffic focused campaigns with lower funnel conversion and retention. Create integrated planning approaches that combine media, creative, retail, and commerce signals. Stay ahead of platform innovation and bring Brave Bison level energy to identifying new opportunities, formats, partnerships, and betas. Champion AI adoption across the department - identifying where automation, predictive tooling, and AI enabled optimisation can meaningfully improve performance and efficiency. 3. Paid Search, Social & Display Excellence Provide senior technical leadership across Google Ads, SA360, Microsoft, Meta, TikTok, YouTube, DV360, and other key platforms. Ensure world class campaign architecture, optimisation routines, automation strategies, and measurement frameworks. Partner with analytics and creative teams to continually improve performance through audience segmentation, dynamic creative, and predictive modelling. 4. Senior Client Leadership Act as the primary performance partner for New Balance across EMEA and key regional teams - seen as a genuine extension of their senior marketing leadership. Lead strategic presentations, quarterly business reviews, performance deep dives, and annual planning cycles. Deliver clear, story driven insights that cut through complexity and focus on commercial impact - with a particular emphasis on ROI storytelling that connects media activity to business outcomes. Proactively unlock new opportunities to strengthen New Balance's performance engines across EMEA. Balance assertiveness and diplomacy to constructively challenge client thinking where needed, driving better outcomes through structured problem solving and well evidenced recommendations. 5. Team Leadership & Development Lead, inspire, and challenge a multidisciplinary team of search, social, and programmatic experts. Foster a culture built on curiosity, innovation, experimentation, and operational excellence. Support learning pathways, certifications, platform training, and ongoing career development. Drive a growth mindset across the team - modelling resilience, encouraging proactive development, and holding yourself and others accountable for continuous improvement. 6. Measurement, Insight & Performance Growth Elevate measurement frameworks that integrate platform data, attribution, incrementality testing, and business outcomes. Work closely with analytics to build dashboards, reporting suites, and predictive tools. Champion test and learn programmes across markets, continually raising the performance bar. Own portfolio level forecasting and oversee QA frameworks to ensure budgets, pacing, and quality standards are consistently airtight across all markets. 7. Business Development & Thought Leadership Contribute to Brave Bison's paid media new business strategy - supporting pitches, crafting compelling narratives, and coordinating cross functional input to help win work. Represent the agency externally through thought leadership, industry events, and marketing activity that reinforces Brave Bison's performance credentials. Skills & Experience Required Essential 7-10+ years' experience in performance media with deep specialism in Paid Search, Paid Social, and Programmatic Display. Proven track record leading large or global e commerce or retail accounts (sporting goods experience a plus). Highly confident working with senior marketing stakeholders. Strong analytical capability and ability to convert data into commercially relevant insights. Exceptional communication and storytelling skills with a bias for clarity and impact. Experience managing and growing high performing teams. Confident constructively challenging senior stakeholders and driving structured problem solving across client and agency teams. Demonstrable experience championing AI adoption and automation within performance media. Expert understanding of: Google Ads, SA360, Microsoft Ads, Meta, TikTok, YouTube, LinkedIn, DV360 or similar DSPs, GA4, tracking infrastructure, attribution models Desirable Experience in global or multi market media structures. Familiarity with retail media, product feed optimisation, and commerce platforms. Exposure to predictive modelling or advanced automation tools. Experience developing performance creative frameworks. Involvement in new business pitches or agency thought leadership activity. What Makes This Role Special You'll lead performance strategy for one of the world's most iconic sport and lifestyle brands. You'll shape the future of New Balance's EMEA performance marketing, partnering at the highest levels. You'll be part of a brave, independent, fast moving agency group that empowers people to experiment, challenge norms, and create standout work. What you'll get Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that . click apply for full job details
Specialist Administrator
NHS Stafford, Staffordshire
Go back Midlands Partnership NHS Foundation Trust Specialist Administrator The closing date is 14 April 2026 This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn This role will provide a confidential and efficient administrative service within STaRS to achieve effective and efficient service provision. The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. The post holder will be required to work on their own initiative, prioritise work and meet deadlines in order to fulfil the requirements of the post, liaising with relevant others in order to provide high-quality services. This can be a stressful environment, by way of telephone calls and numerous daily urgencies. The post holder requires the ability to work under pressure, with conflicting demands at times, show a willingness to assist others and be a key member of the team. Main duties of the job Provide high-quality administrative support to the team, including managing records, booking appointments, handling referrals, and producing correspondence. Maintain accurate, secure, and confidential client and staff records in line with data protection laws and policies. Act as a central point of contact for enquiries, phone calls, and communication with staff, service users, carers, GPs, and external agencies. Use Microsoft Office (Outlook, Word, Excel, Teams, OneNote) and internal systems to ensure data accuracy, system updates, and monitoring of KPIs, highlighting issues or trends. Assist with supplies, post, filing, room bookings, and general office tasks. Prioritise and manage own workload to meet deadlines. Uphold confidentiality, data protection, and Trust values at all times. Flexible working and multi-tasking. About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team! Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: To demonstrate the Trusts values and behaviours at all times in the work environment. To accurately maintain and keep secure patient health and staff records/systems in line with Policy and Standard Operating Procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law. Provide high quality comprehensive administrative support to the team, including updating recording systems, requesting information from GPs, arranging, and booking of appointments and production of letters. Use of Microsoft Office packages in particular Outlook, Word, OneNote, Microsoft Teams, Excel to record information, create templates, guides and clinical correspondence production of letters and reports. Team focused clinical admin support including production of opt in and outcome letters in accordance with the team processes and completion of follow up actions - arranging of call back clinics, discharging process. Monitor and update data systems ensuring key information is captured and inputted accurately in line with team policies and procedures using own judgement to direct to appropriate member of staff where necessary. To be responsible for the operation of the appointment facilitation into pathways, handling enquiries, creating assessment appointments, and ensuring electronic systems are up to date and maintained. Person Specification Qualifications Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2 RSA Stage III Word Processing / Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent Experience Relevant experience in administration support role including dealing with telephone enquiries in a timely manner. Experience of dealing with sensitive/distressing issues, Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust £24,937 to £26,598 a year Per Annum, Pro Rata
Apr 11, 2026
Full time
Go back Midlands Partnership NHS Foundation Trust Specialist Administrator The closing date is 14 April 2026 This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn This role will provide a confidential and efficient administrative service within STaRS to achieve effective and efficient service provision. The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. The post holder will be required to work on their own initiative, prioritise work and meet deadlines in order to fulfil the requirements of the post, liaising with relevant others in order to provide high-quality services. This can be a stressful environment, by way of telephone calls and numerous daily urgencies. The post holder requires the ability to work under pressure, with conflicting demands at times, show a willingness to assist others and be a key member of the team. Main duties of the job Provide high-quality administrative support to the team, including managing records, booking appointments, handling referrals, and producing correspondence. Maintain accurate, secure, and confidential client and staff records in line with data protection laws and policies. Act as a central point of contact for enquiries, phone calls, and communication with staff, service users, carers, GPs, and external agencies. Use Microsoft Office (Outlook, Word, Excel, Teams, OneNote) and internal systems to ensure data accuracy, system updates, and monitoring of KPIs, highlighting issues or trends. Assist with supplies, post, filing, room bookings, and general office tasks. Prioritise and manage own workload to meet deadlines. Uphold confidentiality, data protection, and Trust values at all times. Flexible working and multi-tasking. About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team! Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: To demonstrate the Trusts values and behaviours at all times in the work environment. To accurately maintain and keep secure patient health and staff records/systems in line with Policy and Standard Operating Procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law. Provide high quality comprehensive administrative support to the team, including updating recording systems, requesting information from GPs, arranging, and booking of appointments and production of letters. Use of Microsoft Office packages in particular Outlook, Word, OneNote, Microsoft Teams, Excel to record information, create templates, guides and clinical correspondence production of letters and reports. Team focused clinical admin support including production of opt in and outcome letters in accordance with the team processes and completion of follow up actions - arranging of call back clinics, discharging process. Monitor and update data systems ensuring key information is captured and inputted accurately in line with team policies and procedures using own judgement to direct to appropriate member of staff where necessary. To be responsible for the operation of the appointment facilitation into pathways, handling enquiries, creating assessment appointments, and ensuring electronic systems are up to date and maintained. Person Specification Qualifications Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2 RSA Stage III Word Processing / Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent Experience Relevant experience in administration support role including dealing with telephone enquiries in a timely manner. Experience of dealing with sensitive/distressing issues, Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust £24,937 to £26,598 a year Per Annum, Pro Rata
Customer Experience Specialist - Betting & Retail
Betfred Group Manchester, Lancashire
A leading bookmaker in Manchester is seeking an Assistant Sales Manager to enhance customer experiences through attentive service and knowledge of products. You will process bets, manage queries, and work in a team-oriented environment. This role requires outstanding customer service skills and the ability to work flexibly, including evenings and weekends. Join us for structured training and become part of a forward-thinking team dedicated to responsible gambling practices.
Apr 11, 2026
Full time
A leading bookmaker in Manchester is seeking an Assistant Sales Manager to enhance customer experiences through attentive service and knowledge of products. You will process bets, manage queries, and work in a team-oriented environment. This role requires outstanding customer service skills and the ability to work flexibly, including evenings and weekends. Join us for structured training and become part of a forward-thinking team dedicated to responsible gambling practices.
Morgan Stanley
Portfolio Specialist - Parametric
Morgan Stanley
Portfolio Specialist - Parametric London ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions, and individuals. For further information about Morgan Stanley, please visit . ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings. This role is part of Parametric's hybrid working model, which requires working in the office 3 days a week and remotely the remaining days of the week. ABOUT THE ROLE Portfolio Specialists drive new business development, service existing clients and collaborate in the creation of content for distribution. The Portfolio Specialist will work on client requests, answering specific questions on the suite of solutions offered by Parametric, as well as acting as a liaison with the investment teams, internal departments (sales, marketing, product, etc) and clients or prospects. The candidate will also perform operational and administrative activities including sales pipeline reporting and opportunity tracking, support of business development meetings, investor on-site due diligence visits and roadshow planning, and preparation of meeting materials. The candidate should be a dedicated, self motivated, detail oriented, and confident individual who is interested in the financial industry and seeks a long term career working with professional investors. The candidate should have the ability to solve problems and build strong relationships within and across functional departments. PRIMARY RESPONSIBILITIES Work in conjunction with Director level Portfolio Specialists and Strategists to identify, build, and strengthen relationships and drive new engagements and sales activity. Play a key support role in Parametric's business development efforts outside of the US by updating and customizing marketing materials, gathering new business opportunities, and serving as a resource for sales and RMs responding to new and existing client inquiries. Assist in the completion of Request for Proposals (RFPs) and other client questionnaires. Help coordinate client deliverables, including portfolio commentaries, and review meetings. Work alongside the Parametric investment and research teams to understand the investment rationale behind portfolio positioning and communicate to existing and potential clients in writing and meetings. Work alongside sales to organize roadshows and meetings to promote Parametric and drive new business. Perform market research to keep abreast of product trends and ensure Parametric's solutions suite is innovative and in line with sales teams' expectations. Liaise with other teams within Parametric and MSIM, including Legal, Compliance, Risk, Sales, Marketing, and Product Management, to ensure successful coordination and servicing of client accounts and prospective new business opportunities. Profile/pre qualify potential opportunities and assist in the creation of subsequent formal business proposals. Responsible for workflow, process improvement execution, and ad hoc projects to make the team more efficient, working with other members of the institutional distribution team (consultant relations and relationship management) as necessary. JOB QUALIFICATIONS Bachelor's Degree in business, finance, or other related field. IMC qualification preferred Progress towards CFA preferred. Experience working in the investment management industry. Investment/portfolio specialist, sales, investor relations, or business development capacity preferred. European languages strongly preferred. Self starter with drive to be successful and ability to manage and execute simultaneous projects and tasks without reminders. Team player who enjoys working with others and reaching out proactively throughout the firm to gather information; consensus builder. Flexibility, meeting tight timelines, and thriving in a fast paced work environment. Strong attention to detail Proficient in Microsoft Office applications, Salesforce a plus Strong written and oral communication skills Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services. WHAT YOU CAN EXPECT FROM MORGAN STANLEY At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Apr 11, 2026
Full time
Portfolio Specialist - Parametric London ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions, and individuals. For further information about Morgan Stanley, please visit . ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings. This role is part of Parametric's hybrid working model, which requires working in the office 3 days a week and remotely the remaining days of the week. ABOUT THE ROLE Portfolio Specialists drive new business development, service existing clients and collaborate in the creation of content for distribution. The Portfolio Specialist will work on client requests, answering specific questions on the suite of solutions offered by Parametric, as well as acting as a liaison with the investment teams, internal departments (sales, marketing, product, etc) and clients or prospects. The candidate will also perform operational and administrative activities including sales pipeline reporting and opportunity tracking, support of business development meetings, investor on-site due diligence visits and roadshow planning, and preparation of meeting materials. The candidate should be a dedicated, self motivated, detail oriented, and confident individual who is interested in the financial industry and seeks a long term career working with professional investors. The candidate should have the ability to solve problems and build strong relationships within and across functional departments. PRIMARY RESPONSIBILITIES Work in conjunction with Director level Portfolio Specialists and Strategists to identify, build, and strengthen relationships and drive new engagements and sales activity. Play a key support role in Parametric's business development efforts outside of the US by updating and customizing marketing materials, gathering new business opportunities, and serving as a resource for sales and RMs responding to new and existing client inquiries. Assist in the completion of Request for Proposals (RFPs) and other client questionnaires. Help coordinate client deliverables, including portfolio commentaries, and review meetings. Work alongside the Parametric investment and research teams to understand the investment rationale behind portfolio positioning and communicate to existing and potential clients in writing and meetings. Work alongside sales to organize roadshows and meetings to promote Parametric and drive new business. Perform market research to keep abreast of product trends and ensure Parametric's solutions suite is innovative and in line with sales teams' expectations. Liaise with other teams within Parametric and MSIM, including Legal, Compliance, Risk, Sales, Marketing, and Product Management, to ensure successful coordination and servicing of client accounts and prospective new business opportunities. Profile/pre qualify potential opportunities and assist in the creation of subsequent formal business proposals. Responsible for workflow, process improvement execution, and ad hoc projects to make the team more efficient, working with other members of the institutional distribution team (consultant relations and relationship management) as necessary. JOB QUALIFICATIONS Bachelor's Degree in business, finance, or other related field. IMC qualification preferred Progress towards CFA preferred. Experience working in the investment management industry. Investment/portfolio specialist, sales, investor relations, or business development capacity preferred. European languages strongly preferred. Self starter with drive to be successful and ability to manage and execute simultaneous projects and tasks without reminders. Team player who enjoys working with others and reaching out proactively throughout the firm to gather information; consensus builder. Flexibility, meeting tight timelines, and thriving in a fast paced work environment. Strong attention to detail Proficient in Microsoft Office applications, Salesforce a plus Strong written and oral communication skills Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services. WHAT YOU CAN EXPECT FROM MORGAN STANLEY At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Treasury Operations Specialist - Hybrid & Growth
Allica Bank
A dynamic financial technology firm in the UK is seeking a Treasury Operations Analyst to ensure efficient execution of treasury processes. You will collaborate with the Treasury Front Office and help improve treasury-related operations. The ideal candidate should possess strong analytical skills, a proactive approach, and willingness to learn about treasury products. This position offers an opportunity to develop your financial knowledge in a fast-paced environment.
Apr 11, 2026
Full time
A dynamic financial technology firm in the UK is seeking a Treasury Operations Analyst to ensure efficient execution of treasury processes. You will collaborate with the Treasury Front Office and help improve treasury-related operations. The ideal candidate should possess strong analytical skills, a proactive approach, and willingness to learn about treasury products. This position offers an opportunity to develop your financial knowledge in a fast-paced environment.
Test and Run Technician
Speedy Hire Edinburgh, Midlothian
Speedy are the UK & Irelands leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Job Title - Test and Run Technician Location - Edinburgh Working Hours - Monday to Friday - 07:30 - 16:30 - 42 hours per week The role of a Test and Run Technician is a busy and productive role in the depot, performing basic electrical and click apply for full job details
Apr 11, 2026
Full time
Speedy are the UK & Irelands leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Job Title - Test and Run Technician Location - Edinburgh Working Hours - Monday to Friday - 07:30 - 16:30 - 42 hours per week The role of a Test and Run Technician is a busy and productive role in the depot, performing basic electrical and click apply for full job details
Rise Technical Recruitment Limited
Control Panel Designer / Builder
Rise Technical Recruitment Limited Aberdeen, Aberdeenshire
Overview Control Panel Designer / Builder - £44,000 - £46,000 + Specialist Training + Monday - Friday + Days + Company Benefits. Aberdeen - Commutable from Westhill, Inverurie, Balmedie, Stonehaven, Ellon and Surrounding Areas. Do you have experience building and designing control panels, and are you looking to join a well-established company offering a highly autonomous role where you can further your career with specialist training? This is an excellent opportunity to join a secure company that is renowned for its high-quality products and investing in the development of its employees. The company are manufacturers supplying various industries and has invested massively into their growth recently. They ensure all engineers are industry experts through training and development. In this autonomous role, you will be using AutoCAD to design and build control panels. This role will be a mixture of working in the office and in the workshop and will occasionally involve site work to assist with installation and commissioning. This role would suit a Control Panel Builder / Designer, looking to join a growing company in a secure role offering specialist training. The Role Design and Build Control Panels Specialist Training 7:30am - 4:00pm Monday to Friday The Person Control Panel Builder / Designer Electrical Qualifications Experience using AutoCAD or SolidWorks Commutable to Aberdeen Electrical, Panel, Control Panel, Controls, Designer, Panel Builder, Control Panels, Panel Designer, Designing, HNC, HND, AutoCAD, SolidWorks, Aberdeen, Westhill, Inverurie, Balmedie, Stonehaven, Ellon, Scotland Reference Number: BBBH271219 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Josh Cooper at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary payable will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 11, 2026
Full time
Overview Control Panel Designer / Builder - £44,000 - £46,000 + Specialist Training + Monday - Friday + Days + Company Benefits. Aberdeen - Commutable from Westhill, Inverurie, Balmedie, Stonehaven, Ellon and Surrounding Areas. Do you have experience building and designing control panels, and are you looking to join a well-established company offering a highly autonomous role where you can further your career with specialist training? This is an excellent opportunity to join a secure company that is renowned for its high-quality products and investing in the development of its employees. The company are manufacturers supplying various industries and has invested massively into their growth recently. They ensure all engineers are industry experts through training and development. In this autonomous role, you will be using AutoCAD to design and build control panels. This role will be a mixture of working in the office and in the workshop and will occasionally involve site work to assist with installation and commissioning. This role would suit a Control Panel Builder / Designer, looking to join a growing company in a secure role offering specialist training. The Role Design and Build Control Panels Specialist Training 7:30am - 4:00pm Monday to Friday The Person Control Panel Builder / Designer Electrical Qualifications Experience using AutoCAD or SolidWorks Commutable to Aberdeen Electrical, Panel, Control Panel, Controls, Designer, Panel Builder, Control Panels, Panel Designer, Designing, HNC, HND, AutoCAD, SolidWorks, Aberdeen, Westhill, Inverurie, Balmedie, Stonehaven, Ellon, Scotland Reference Number: BBBH271219 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Josh Cooper at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary payable will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Account Manager
Greaves Recruitment Solution Ltd Nottingham, Nottinghamshire
Company profile: A specialist designer and manufacturer of bespoke packaging solutions from concept through to mass production, across a wide range of market sectors. The company prides itself on maintaining high standards, and due to their continued success, they are expanding their team and are seeking a highly organised and detail-oriented individual to join them as an Account Manager click apply for full job details
Apr 11, 2026
Full time
Company profile: A specialist designer and manufacturer of bespoke packaging solutions from concept through to mass production, across a wide range of market sectors. The company prides itself on maintaining high standards, and due to their continued success, they are expanding their team and are seeking a highly organised and detail-oriented individual to join them as an Account Manager click apply for full job details
Casual Retail Assistant
GSF Car Parts Limited Croydon, London
About The Role At GSF Car Parts, the role of a Casual Retail Assistant is all encompassing for our aim to deliver excellent Customer Service. You will play a crucial part of the team; contributing towards achieving branch and individual targets through face to face sales; servicing click and collect orders and developing sound customer relationships. Main duties include Serve trade and retail customers for click and collect and general orders whilst maximising sales where possible. Pick relevant parts from the warehouse to fulfil customer orders. Assist the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries as and when needed. Fully satisfy customer needs in respect of any part orders, returns, or queries they may have. Check customer returns for resale, warranty or surcharge. Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales of product promotions. Utilise the E learning portal to develop product knowledge and improve performance. Ensure that the customer facing areas of the branch are kept clean and tidy. Develop strong working relationships with customers and understand their garage needs. Always promote a good image of the company by always representing our values and maintaining a professional appearance. Always work towards the achievement of relevant set KPIs. Working hours Casual basis to cover sickness and annual leave. Will include weekend working. About You What you'll need to succeed Proven customer service or sales/retail experience within a customer facing role. Target driven and motivated to achieve results. Excellent customer service skills. Ability to adopt a positive approach to customer queries, pro actively seeking resolutions. Confident user of IT and computer systems. The ability to work well with others. Excellent attention to detail. Knowledge of car parts or the automotive industry would be advantageous but isn't essential. Knowledge of MAM, Allicat, MS Office is desirable. About Us GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Apr 11, 2026
Full time
About The Role At GSF Car Parts, the role of a Casual Retail Assistant is all encompassing for our aim to deliver excellent Customer Service. You will play a crucial part of the team; contributing towards achieving branch and individual targets through face to face sales; servicing click and collect orders and developing sound customer relationships. Main duties include Serve trade and retail customers for click and collect and general orders whilst maximising sales where possible. Pick relevant parts from the warehouse to fulfil customer orders. Assist the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries as and when needed. Fully satisfy customer needs in respect of any part orders, returns, or queries they may have. Check customer returns for resale, warranty or surcharge. Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales of product promotions. Utilise the E learning portal to develop product knowledge and improve performance. Ensure that the customer facing areas of the branch are kept clean and tidy. Develop strong working relationships with customers and understand their garage needs. Always promote a good image of the company by always representing our values and maintaining a professional appearance. Always work towards the achievement of relevant set KPIs. Working hours Casual basis to cover sickness and annual leave. Will include weekend working. About You What you'll need to succeed Proven customer service or sales/retail experience within a customer facing role. Target driven and motivated to achieve results. Excellent customer service skills. Ability to adopt a positive approach to customer queries, pro actively seeking resolutions. Confident user of IT and computer systems. The ability to work well with others. Excellent attention to detail. Knowledge of car parts or the automotive industry would be advantageous but isn't essential. Knowledge of MAM, Allicat, MS Office is desirable. About Us GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.

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