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Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR) : Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board : Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK . This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Unrivaled recognition We're proud to be celebrated by our customers and teammates G2 Market Leader Based on 600+ reviews 4.7 out of 5 Trusted by talent based on 100+ reviews 4.8 out of 5 Reach globally with a team celebrated by your sales peers You'll enjoy the right blend of support and autonomy to help you reach your full potential, anywhere in the world Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage

Abbey Logistics Group is the UK's leading bulk liquid and powder tanker logistics specialist, providing safe, reliable and innovative transport and warehousing solutions to customers across the food, chemicals, polymers and construction sectors. Supported by a nationwide network of depots, we deliver high quality, compliant and customer focused logistics services every day. At Abbey Logistics, we are now seeking an experienced and commercially driven Head of Fleet to take ownership of the operational maintenance, compliance and future development of our multi million pound national fleet of over 1,000 assets. This is a high impact senior role offering the opportunity to shape fleet strategy, influence business performance and lead a specialist national team. The Role As Head of Fleet, you will be responsible for ensuring our fleet is safe, compliant, efficient and fit for the future. You will lead and develop a national fleet function, embedding robust systems and best practice across vehicle maintenance, driver and vehicle compliance, supplier management and cost control. A key part of the role will be owning the fleet replacement and renewal programme, developing standard vehicle specifications aligned to operational needs, and ensuring that spend is tightly managed against budget and supplier agreements. You will use data, metrics and insight to drive productivity, performance and profitability across the fleet and maintenance teams, while always ensuring that legal compliance and health and safety standards are never compromised. You will work closely with senior operational leaders, providing technical expertise, supporting new business integration, conducting fleet audits and implementing improvement plans that raise standards across the network. Head of Fleet Location: Widnes (national remit with regular travel) Salary: Negotiable, dependent on experience About You You will be an experienced fleet engineering and compliance leader, comfortable operating at senior level and leading large, multi site operations. You will bring strong knowledge of road transport legislation, a proven track record in budget ownership and supplier negotiation, and the leadership presence to build a proactive, high performing team culture. We are looking for someone with a minimum of five years' experience in fleet engineering management and compliance, ideally gained within tanker distribution or a similar heavy transport environment. If you are looking for a senior leadership role where you can make a tangible impact and lead a critical business function, we would love to hear from you.

Company Description We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best in class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best in class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. At Zenith, we ultimately seek a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Overview About the client Adobe is one of the largest and most diversified software companies in the world. Adobe empowers everyone - from individuals and small businesses to government agencies and global brands - to design and deliver exceptional digital experiences. Headquartered in San Jose, California, and with a diverse global population of more than 31,000 employees, they achieved revenue of US$21.5 billion in fiscal year 2024. Adobe has three major product lines: Creative Cloud to unleash creativity, including famous apps such as Photoshop, Document Cloud to accelerate document productivity, including Adobe Acrobat, and Experience Cloud to power digital businesses, including Adobe Analytics. Adobe have been at the forefront of digital technology for over 40 years and continue to see rapid sales growth. They are an exciting, dynamic company with a respectful internal culture based on their four key values: Genuine, Innovative, Exceptional & Involved. From a marketing perspective, Adobe are one of the most sophisticated digital marketing businesses in the world. Their activity is split between upper funnel and performance budgets, and they invest circa $180m in media in EMEA alone. This model, with a country led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation. Changing the world through digital experiences is what Adobe's all about. They give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences! They are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Adobe is on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organisation, and we know the next big idea could be yours! About the Team In 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has 95 members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full funnel strategies to maximise Adobe's digital engagement. About the role This is an incredible opportunity to drive growth and change on a fast growing, game changing Publicis Media client. As our client's business continues to mature we are seeking a Managing Partner, Performance to join our growing team and help our clients unlock the full potential of our performance planning capabilities. You will play a pivotal role in developing a world class communications performance product for our team and use proactivity to help clients to unlock new sources of growth. Responsibilities About the work LEADERSHIP & TEAM MANAGEMENT Lead the Adobe.pub EMEA performance discipline, providing clear vision and direction to channel specialists and performance teams in London and the India Hub Set the strategic direction for the EMEA performance product across Programmatic, Paid Search, and Paid Social, covering the full funnel Develop and manage performance leaders across product groups, ensuring strong accountability, high performance, and effective succession planning Foster a culture of excellence, innovation, cross channel collaboration, and operational discipline Represent performance at the Adobe.pub leadership level Act as a senior sponsor of the client partnership, working closely with the Global Client Lead and senior planning, performance, and strategy leads Translate complex performance signals and data into clear, actionable recommendations Lead the creation of integrated quarterly performance strategies across all channels PERFORMANCE EXCELLENCE Establish and operationalise best in class standards for performance planning, activation, optimisation, and governance Define Adobe's performance investment strategy Lead the creation of integrated quarterly performance strategies across all channels Drive the shift to a fully integrated full funnel operating model Maintain rigorous oversight of campaign performance and KPIs Oversee strategic analytics usage Lead the cross channel test and learn agenda Own and advance the EMEA Test and Learn programme Shape measurement frameworks (especially across walled gardens) to accurately capture channel contribution and guide scaled investment decisions GROWTH ACCELERATION Embed a growth acceleration mindset across the account Develop the EMEA regional growth strategy Partner with performance leaders across APAC, Japan, and the US to drive global consistency, expand innovation, and accelerate maturity across markets Contribute to the evolution of the global Adobe.pub, Zenith Global, and Publicis Media performance product Identify and champion strategic opportunities to expand Adobe.Pub's impact Qualifications What you need to succeed Digital first leader who can craft compelling, data driven stories and influence diverse stakeholders Strategic thinker with expertise in digital performance, analytics, and optimization to shape client media strategies Technical proficiency and hands on experience in Programmatic, Paid Search, or Paid Social activation Proven team leader who builds high performing, motivated, and collaborative teams Strong account management skills to ensure seamless delivery and trusted relationships with Adobe and internal stakeholders Excellent presentation and communication abilities to confidently engage senior stakeholders Commercially driven and proactive, with strong problem solving skills and ability to escalate issues early Analytical and detail oriented, adept at interpreting data, spotting trends, and ensuring accuracy Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS . click apply for full job details

About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London

Environmental Impact Associate Director page is loaded Environmental Impact Associate Directorremote type: Impact and Inclusionlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted Todayjob requisition id: R3815 Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Built on passion, driven by purpose. At Wasserman, the Impact group are a dedicated team of specialists that exist to create positive impact for people and planet through the transformative power of sport, music, and entertainment by leveraging our influence, knowledge and ideas to shape bold vision into innovative & measurable impact.We are looking for an action-oriented Associate Director, Environmental Impact (London based) to lead and innovate our environmental efforts across our business. This role will drive measurable environmental impact through internal transformation, client activations and strategic partnerships. The successful candidate will have experience of behaviour change campaigns working with cross functional teams, as well as leading client initiatives for positive change.Travel will be expected to travel throughout the year. WHAT YOU WILL BE DOING: Work closely with our Snr Director, Environmental Impact to scale our new strategy and ambitious plans across four impact areas. Operational Collaborate with our sustainability tech provider and key stakeholders to improve coverage and reporting accuracy across all regions and locations. Design and implement environmental impact strategies across agency operations to reduce our scope 1 & 2. Lead carbon footprint assessments and reduction roadmaps for campaigns and events. Integrate circular economy principles into event design, merchandise, and content production. Collaborate with our 3rd party consultant to ensure timely completion of mandatory regulations & disclosures e.g. California Climate Act, CDP & Ecovadis. Commercial Work with Wass account teams across Talent, Brands & Properties, Entertainment, Music & Sales to integrate positive environmental impact into strategies and execution for client campaigns, events and activations Provide consultancy expertise for commercial opportunities across the business with clients expecting knowledge and guidance as standard People Collaborate with the People team to embed environmental impact into company culture and practices. Develop and implement upskilling programmes for client facing teams that require it to empower them with the knowledge to create lasting legacy with our work Brand Represent the agency in industry forums, panels, and working groups Identify and develop partnerships that supports our strategy and environmental impact Work with our Marketing team to drive impactful behaviour change campaigns at Wasserman, with our stakeholders and industry wide WHAT YOU NEED: 6+years' experience in environmental impact within sport, music, or entertainment with a proven track record of success in behaviour change campaigns Demonstrated success in client-facing roles, especially in designing and delivering carbon reduction initiatives. Strong grasp of sustainability principles: systems thinking, circularity, regenerative design Experience of working with carbon accounting tools, impact measurement platforms, and sustainability certifications Understanding of brands, rights holders and competitor agencies Excellent communication and stakeholder engagement skills. Strategic thinker with a creative mindset and entrepreneurial spirit Knowledge of wellbeing economy principles and social impact integration Ability to translate complex environmental impact concepts into compelling narratives and activations. Not afraid to challenge/question the status quo Strong interpersonal skills, demonstrated empathy and commitment to success, along with a proven ability to manage expectations Confident, articulate, passionate individual with the ability to work both independently and collaboratively as well as ability to listen Strong project management style that can own and lead the client relationship and create the right team structure and environment to deliver proactively and beyond the client expectations Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. remote type: Impact and Inclusionlocations: GBR - London Office (Aldwych)time type: Full timeposted on: Posted Today

Overview If you are an ambitious Electrical Superintendent looking for a new challenge in tunnel manufacturing construction and would like to help shape future of STRABAG, then please read the below job description. RecognisedUK electrical qualification Extensivefirst-hand construction experience. SSSTS/SMSTSor equivalent site management training. Abilityto lead electrical teams and subcontractors in a high-output productionenvironment. Excellentworking knowledge of materials, specifications and industry workingpractices. Abilityto identify, source, and manage materials, replacement parts, and criticalspares for operational reliability. Highlevel of competence in industrial electrical systems, PLCs, drives, automationsystems and industrial control panels. Provenexperience working with High Voltage (HV) and Low Voltage (LV) electricaldistribution systems. Understandingof cost, programme, and productivity impacts. Building the future - with expertise, safety and pride: Mechanical Superintendent at STRABAG UK Developed by repurposing a 45,000m2oil rig fabrication site, the STRABAG Advanced Manufacturing Facility is a highly sophisticated factory with excellent transportation links by sea, road, and rail. The facility will deliver over 83,500 precast concrete segments for HS2's London tunnels, with the scope to adapt production for further STRABAG projects in the future. Responsibilities Take overall responsibility for electrical operations within the concrete segment manufacturing facility supporting large-scale tunnelling and infrastructure projects. Review, approve, and control RAMS and safe systems of work in line with statutory and project requirements. Act as technical authority for HV and LV systems, including switching, isolation, testing, commissioning, and fault response. Maintain, fault-find, and improve electrical systems across production machinery, batching plants, curing systems, cranes, and automated segment casting lines. Provide specialist support for PLC-controlled equipment, automation, drives, and control panels, including optimisation and modifications. Plan and deliver preventive and corrective maintenance to maximise plant availability and production output. Ensure compliance with relevant electrical standards, legislation, and project specifications. Lead electrical personnel and subcontractors, ensuring competence, training, performance, and safe execution of works. Interface with production, mechanical, quality, and project teams to minimise downtime and meet tunnel segment delivery schedules. Attend and contribute to production, safety, and project meetings, providing progress reports, technical updates, and risk communication. Source and procure electrical materials, replacement parts, consumables, and critical spares to support operational and future requirements. Lead and contribute to the design, review, and implementation of LV electrical systems for future upgrades and expansion of the segment production plant. Investigate incidents, perform root cause analysis, and implement corrective actions. Maintain technical documentation including permits, test records, drawings, commissioning data, and PPM schedules. Drive continuous improvement in safety, reliability, automation, and energy efficiency. Supportcommissioning, upgrades, and expansion works aligned with project demand. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040.

Contract: Full Time Tenant: Claires, Eldon Square Hours: 40, fully flexible Positions open: 1 Permanent Store Manager Opportunity at Claire's Eldon Square. Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit:Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences:Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership:Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation:Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset:You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach:You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience:At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services:Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills:You know how to engage customers, build relationships, and close the sale. Ability to Work Independently:You're self motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1 2 years of retail management experience. You can stand during scheduled shifts and manoeuvre kg (lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and strive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Apply Find out more about the role and how to apply, here. Sign up to our newsletter For your chance to win a £50 Eldon Square Gift Card!